meldroc

4 de nov. de 2016

Kwami did a great job introducing me to Hyundai's cars, and showed me the car I needed. Got everything I needed, didn't end up paying too much money. Great job!

dewaardjesse

4 de nov. de 2016

Great experience. All of the staff were helpful and courteous. The entire team was great to work with. They listened to my needs. Showed me multiple options and the exceed my expectations with the purchase process. I will be back for my next automobile purchase.

chesser49

29 de oct. de 2016

There was no pressure to pick a particular car. Jon heard what I wanted and delivered. Really appreciated all the staff. Courteous and friendly. We'll be back.

shunkagi.jr

28 de oct. de 2016

I have had 3 vehicles from Hyundai, an Accent, a Tuscon and now a Santa Fe. I have never had an issue with one of the vehicles, or any of the staff at Crossroads. Prior to Hyundai, my make of choice was a Ford and was quite honestly considering one when I was introduced to the Accent. Since then, I have no desire to look at a different brand of car. They are reliable vehicles, the personnel are friendly, professional and knowledgeable. My only concern is that it is so far from my home, however, I would rather drive a little further and get quality service than drive down on College and get a hack job!

firehck7

26 de oct. de 2016

Keith was awesome. He was friendly and took the time to find out what we needed. He was patient and understanding and I would recommend him to future Hyundai buyers.

yesterdays_wine

13 de oct. de 2016

I saw the car I wanted on line,but I did not trust the price that was advertised. I called and asked what the car would really cost and I was sent an email with the price breakdown. We went to the dealership the nest morning and everything went exactly as advertised. I could not be happier with my purchase.

dylanfuller95

6 de oct. de 2016

Great staff! Never pushy and very straightforward. They help you find what you need if you're not sure or help you find a car you already want. I wish car buying was like this everywhere!

mariahgarcia03

5 de oct. de 2016

Everyone there was awesome, respectful and helpful. I'm very glad I chose hyundai! I would recommend this place to eveeryone. Thank you to everyone who helped. I love my car.

cassandraselby

1 de oct. de 2016

Experience was good. Tucson had leak in wiper fluid so had to returrn vehicle for repair. Otherwise as expected. Service was good. Tammy got us back in for repair and to update with heated seats, and provided loaner car for us.

sage80589

30 de sep. de 2016

Love this dealer second car we have bought with them love the atention to detail in makeing us happy truly a great experience freindly staff they really want to make shure your happy. Thanks

jrae0

29 de sep. de 2016

This dealership and Jon in particular, really seems to get the needs of the customer. That includes giving good service without trying to sell us what we did not want. They were respectful, pleasant, and thorough. I left feeling like I got the right car for the right price, and I was treated fairly and respectfully. I love my new car, and I would recommend this dealership and Jon to anyone.

dellamcguire921

18 de sep. de 2016

The saleswoman was friendly and helpful. I did not feel pressured. I paid with a check for the full amount but still had to go through a credit review and waited for an hour before I saw the financial person. It took another 2 hours after I decided to buy the car. I felt that was a bit too long. All of the staff was knowledgeable a divorce friendly.

tjsenergy

14 de sep. de 2016

The staff was great to work with, low pressure, and made sure we purchased the vehicle that met our budget and features that we were looking for.

manualapril00

9 de sep. de 2016

My husband and i went in to buy to cars, we know exactly what we wanted for trade in value and what we wanted our payments to be and the staff was quick and professional and got us exactly what we were asking for. We are very pleased customers

ddmateo94

8 de sep. de 2016

Friendliness most helpful and hardworking employees. Never had someone put so much effort and time into getting me approved and finding me the best deal possible! Best car dealership i have ever worked with!

c0hn.jess

7 de sep. de 2016

I cannot imagine buying or leasing a car from anywhere else buto crossroads Hyundai. The entire staff was extremely attentive and kind. Very much knowledgeable about all the features of each car we looked at and never aggressive with trying to sell me something I didn't need. My son was with me during this process and the convenience of the kids play room was great. He had plenty of toys to play with and we were out of the way of the other customers. We even signed all of our documents in the room to make it easier on my son. I loved that they were so understanding of his needs as well. I cannot thank both Allen and Jon enough for making this process easy and pain free.

whodugit7

1 de sep. de 2016

I emailed the dealership prior to my arrival with my terms and conditions for the vehicles I was interested in, the interest rate and down payment. They gave me everything I asked for in the email.

herringtonmackenzie

31 de ago. de 2016

My experience at Crossroads Hyundai was very professional and very pleasant. I will 100% recommend Allan and this dealership to many. Allan was very friendly and funny, he taught me a lot about cars as well as helping me find one. I learned lots and was extremely happy when I got home with my new car. Thank you guys so much for such an awesome experience!

hgbutterfly71

20 de ago. de 2016

We were majorly upside down on our trade in and they helped us get into a brand new car and get rid of that negative equity, also Ron called around to get us the best interest rate when they innately came back with a much higher one. Quality service across the board.

mfcowen

19 de ago. de 2016

From our first experience with Crossroads Hyundai, we were impressed by the courteous and knowledgeable sales staff and were very satisfied with the car buying process. My vehicle meets my needs perfectly, and I am without regrets!

t2kburl2

17 de ago. de 2016

Allan and everyone at Crossroads made my buying experience so enjoyable. I will definitely recommending them to everyone one I know. Thank you for making my day.

rascon123

11 de ago. de 2016

we had a good sales person we bought a car here before and just wanted to return to the same place please send us coupons but do not want lots of junk emails pleeeeeese

jbridges131

10 de ago. de 2016

Highly recommend crossroads Hyundai good people to work with and fair pricing on a good product. Service department works well with my needs (I own two hyandai's) they do all my services.

amy5

7 de ago. de 2016

Everyone was very friendly and not pushy. Since I am a former Hyundai owner I knew I was getting a good car. I am very pleased.

jennandjason7

6 de ago. de 2016

You won't find a friendlier staff. They go to work for you and make the right things happen. We love these guys. You will too.

jdlr.raptor

29 de jul. de 2016

Excellent staff and very knowledgeable, Kieth showed me everything I needed and I got financed quickly. I would recommend anybody looking for a vehicle head on in!

erik.d.lindstrom

28 de jul. de 2016

Keith was very helpful and got us exactly what we needed. Everyone was fantastic. We would highly recommend Crossroads Hyundai to anyone looking to buy or lease a car!

skaul

12 de jul. de 2016

Great experience! I am on my 3rd Hyundai, because I prefer driving a vehicle for 3 or 4 years then trading for a newer, or different model. I have driven Volkswagon, Ford, Suburu, and Honda. I continue to choose Hyundai because all of the cars have been fun to drive and have incredible features.. My newest the Tucson, is my favorite. With Hyundai, I can get a vehicle with bells and whistles I likely couldn't afford elsewhere. The vehicle is well made and the staff is always professional. My auto insurance rate dropped considerably after this purchase because of all the safety features. Shortly after I noted on the news that the Tucson is rated number #1 in it's class for safety. This dealership does not pressure. They are highly knowledgeable, friendly, and fun to work with.

macibritni

8 de jul. de 2016

I was shown exactly what I wanted to see and they worked with me to get me what I wanted The staff was very friendly and accommodating.Will definitely do business with them in the future.

jason.martin_1

8 de jul. de 2016

Wasn't planning buying a car right away. After meeting the staff and someone actually explaining the pros and cons between buying and leasing I was pretty impressed. Then there was the warranty which is great as well. My wife loves her new Alantra. Thanks

90hniz

7 de jul. de 2016

I received excellent service from all the employees at hyundia. Allen was there right away to help me find the perfect car and answered all my questions.

XinChen

6 de jul. de 2016

Maybe not the worst but definitely not one of the best dealer in Colorado. Still playing the game of hidden unqualified incentive. The onsite price takes a rocket from the e-price after being there, regardless I have clearly indicated my situation in the email back and forth several times. Also, the sales manager is disrespected, but the service guy was quite helpful tough.

scholl734

5 de jul. de 2016

We had a good time at the dealership. Very happy with our purchase. They didn't oversell and gave us a very competitive price. We would definitely recommend them.

jsharp589

4 de jul. de 2016

What an easy and painless process. We arrived and had an idea of what we wanted. It didn't take long to find the vehicle we were looking for and test drove it. Drove off the lot a short time later.

jessicajordanberry

23 de jun. de 2016

Best service ever. Very pleased. Will refer everyone looking for a car to this dealership! Love everything! It was quick, overnight test drive sealed the deal, amount of care from the entire team was beyond excellent.

steve.wade10

23 de jun. de 2016

Jon and the whole sales staff made it very easy to purchase the vehicle. Having researched the Tucson online and knowing which model and options I wanted, they were able to locate a vehicle just as I wanted.

talosin4

23 de jun. de 2016

Dealership recently changed ownership but still great in providing services - both sales and vehicle maintenance. Waiting area could use some upgrading though. Ron Williams provide exceptional customer service related to minor post-purchase install issue.

rodneykaspar

17 de jun. de 2016

like the people at the dealership but if I recommend anyone to shop at this or any other Hyundai dealership that they be very aware to make sure all options that they are looking are actually on the car and not take salesman word or even what the stickers say. The blue link issue is very disappointing. Having to bring the car back a second day to get one relay pushed in completely in order to have the horn work when setting the system. Which should have been caught if the service tech would had tested the remote start system completely before signing off on the job.

jbrittany1997

13 de jun. de 2016

Crossroads Hyundai was not your typical dealership! They didn't bombard me right away, and were genuinely interested in my needs! Jon Slack sat down with me and asked me questions about what kind of car I want to get into, and more specifically, what small details were "must haves" for my future car. We then walked around and looked at potential choices for me, and talked about the price ranges of each. After choosing my "dream car" we went inside and Jon calculated, and re-calculated, what my monthly payments could be until they reached a range I was most comfortable with. Everything about my experience was fantastic and I will definitely be coming back to this dealership for all of my future cars! Thanks Jon Slack and everyone at Crossroads Hyundai!

cabinfever1888

11 de jun. de 2016

We were greeted by Ron before we even entered the dealership. Salesperson Jon was very knowledgeable. They were aware that I do not enjoy the price negotiation process, and they did all they could to minimize that. Because of my aversion to negotiations, I probably could have gotten a better deal, but I am very satisfied with the price I did get. Their after sale support is excellent. This is our second Hyundai, and first from Crossroads since the management and ownership change. We will be back.

ericamakos

9 de jun. de 2016

I recently leased a new Hyundai Tucson from Crossroads Hyundai and I was incredibly impressed with the experience and I will be a returning customer, and a referring customer, for life. I had contacted 5 dealerships within the Denver Metro area and visited three of them. The first two were filled with typical sleazy showroom methods, classless sales personnel, and unethical practices. Crossroads couldn't have been more different. I worked with Lisa and John and it was a very professional experience from start to finish. I appreciated Lisa outlining different purchase/financing options, John was very thorough and patient with outlining the vehicle's options, etc., and I was in and out with a new SUV in an amazingly short amount of time. After two horrible experiences at other area Hyundai dealerships, and a ridiculously absurd purchase of a work SUV last year from a Chevrolet dealership- Crossroads Hyundai was a breath of fresh air.

prestigecustomtile

8 de jun. de 2016

i was happy Kieth was pleasant and informative he found out what I wanted and didn't push for something I didn't and the finance manager was good to work with as well I knew my budget and they stuck to it

kaciemorgan

7 de jun. de 2016

I actually went into talk with Jon Slack who is their internet sales representative and look about what i could do to get a loan since i have had a previous bankruptcy in the last 5 years, and a credit score that makes banks run in terror. I was originally looking at preowned vehicle with 40k miles or less. After working with Jon, Lisa Maurer who is their finance manager, and Chris Bebo their sales manager, I was able to get a great deal on a brand new Hyundai which is something i did not think was possible. They were able to work with their banks to get me a payment I could afford, with an interest rate that I thought was impossible considering that my credit score is so low. Chris was able to help me get rid of my inoperable vehicle through a trade in which they will pick up so I don't have to stress about that either. When the car went in for detailing the detailer noticed a small scratch on the vehicle promptly alerted the sales manager and he immediately made sure that the scratch was buffed out and the paint retouched while I went home to grab the title for my trade in. Every detail was clearly laid out and this team bent over backwards to work within my budget. I recommend anyone in the same situation to call Jon and will recommend anyone I can here as it is difficult to find decent dealers anymore.They really do look out for their customers here. Jon let me know as well that they usually have coupons and deals going on for their oil changes which also include a car wash and safety check of the vehicle.

Colorado Girl

27 de may. de 2016

Knowing people at other Hyundai dealerships, I can tell you this team is the most honest, kind and willing to do what it takes. It's worth the short drive out of Denver to get this kind of treatment!

leopardmb

25 de may. de 2016

Just want to mention the quality sales staff that you have - My original salesperson was Shane who was great for my initial visit - since he was not available on my second visit Marianne took us for a test drive and delivered the car - she was excellent at customer interaction and extremely helpful. Ron the sales manager was one of the best I have ever dealt with - extremely personable and helpful. Thanks to them this was a great experience and they should be commended. I have purchased numerous new cars but this experience was the best. Hats off to your staff!!!

lighthouse5240

6 de may. de 2016

When you walk into a dealership you want cleanliness, a well designed store, and personnel who want the best for me. I received that and more. Service has been timely, courteous and thorough. Pricing for my Genesis was probably as good as it gets. I gave up nothing by not buying a different luxury automobile.

alexsuttonpark

25 de abr. de 2016

I went into the dealership just to look at the Hyundai Genesis because a friend of mine had told me about them and I had never heard of it so I wanted to check it out. The Genesis was a bit out of my price range however the salesman answered all of my questions about it and was not reluctant to let me see it anyways he was very friendly. Then he showed me something comparable in the Hyundai Sonata 2.0 T sport. I knew once I looked through the window at the car that he was pointing at that I was impressed. I took it on a test drive and the salesman answered all of my questions about it and instantly fell in love with the car. Although it was not my intention to purchase a vehicle that day I had spent the last two months looking at cars trying to decide what I wanted even though there were other cars ahead of the list above the Hyundai Sonata I felt very warm and welcome in The Crossroads Hyundai dealership. The manager the salesperson and the finance associate were all so helpful it made the experience great. The other dealerships that I had been to the sales team was a bit too pushy for me and did not really listen to my situation or what I wanted and tried to push me in the car that they wanted to sell me which is why I had not made a decision to purchase from them. I'm thankful for the team at Crossroads Hyundai for being professional and not pushy sales people but actually listening to what I wanted what I needed and where I needed my payments to be not to mention I got one sweet xxx ride

sparmen2013

24 de abr. de 2016

The entirety of this location's staff made certain to ensure our comfort while keeping us highly informed about the details of our newly leased vehicle. Great prices, service, and staff.

dougwitt

22 de abr. de 2016

We worked with John when purchasing our vehicle. He was professional and curious. Allen helped us find an alternate vehicle when we could not find the vehicle we wanted. Our experience was excellent.

btgulick

19 de abr. de 2016

Thank You, to everyone at Crossroads Hyundai for going above and beyond to make us feel at ease on our purchase of a new Sonata.

adunc80

17 de abr. de 2016

Great experience working with the people of crossroads hyundai! Friendly staff, get cars, and an easy car buying experience. I would definitely recommend this dealership to whomever is looking for a good car buying experience.

tssprenger

9 de abr. de 2016

My wife and I had a car that broke down and we didn't have a lot of time to look for a car. We have another Hyundai Tucson that has been a good car so we came to Crossroads to check out what they had. Was a pretty good experience, since I hate shopping for a car. Friendly knowledgeable salesman, Allan.

ccochranm

8 de abr. de 2016

My experience in purchasing my new car was very good. I thought the staff was low key and friendly and my needs were taken care of.

gmartich

6 de abr. de 2016

All of the folks at Crossroads Hyundai were courteous, friendly and ready to pair us with the vehicle that would best suit our needs. High fives to all!

casey.lowry.23

5 de abr. de 2016

The staff/salesmen at Crossroads Hyundai were fantastic during my visit. I had not even considered buying a Hyundai, but I drove one home that day. The experience was wonderful across the board.

grayhorn2

5 de abr. de 2016

I would definitely recommend this dealership for any of my friends. I was particularly impressed with how they handled the financing and their complete support. The salesman was very thorough in helping me see all the features of my new car. I love it. I will not hesitate to go back at any time.

y2kviper

1 de abr. de 2016

Always have a great experience at this dealership.I have sent family members and employees over to this dealership that have also had great experiences.Hyundai makes a great car so I don't have any problem recommending them

chrisbebo

31 de mar. de 2016

Great experience at crossroads Hyundai. I would definitely recommend them to anyone who wants an easy, smooth, fun, and hassle free car purchasing experience. Staff is very knowledgeable and friendly!

tarad7

30 de mar. de 2016

Read previous comments. Loved the experience. Loved the staff, John Slack, Chris Bebo and Allen. Love my Hyundai Tucson. Stayed late for us and made buying a car a comfortable experience!

misatomom66

25 de mar. de 2016

If you need great service or a new or used car, Crossroads Hyundai is the place to go. Great staff will listen to you and be sure you leave there as a more-than-satisfied customer!

janis_cieri

22 de mar. de 2016

Great experience with everyone at crossroads. Easy going and friendly. No hard pressure at all, which I appreciated. Have already spread the word with friends and coworkers that crossroads is the place to go. I love my car.

dboitnott79

21 de mar. de 2016

Overall great experience and this is my second vehicle from Crossroads Hyundai. Staff was extremely courteous, friendly and provided enough information for me to make the right decision

robby.oad

16 de mar. de 2016

I bought a 2015 Hyundai Genesis from Crossroads Hyundai. So far the car has been great and I am very satisfied with it. I would recommend Crossroads as a dealership and they seem to be the best Hyundai dealership in the area.

Kathy

14 de mar. de 2016

My father and I purchased a new car from Jon Slack at Crossroadss Hyundai in early March 2016. We had an excellent experience and would like to recommend this dealership to everyone.

MICHELLE_EMILY1

10 de feb. de 2016

First of all, don't forget Hyundai when you're shopping for cars in similar classes. And? Be sure to visit the team at Crossroads. They're amazing!

Anonymous

4 de feb. de 2016

The service dept including Collin will tell you one thing and will do another or not follow through with what they promise by making up some story or conversation that never took place! This whole company has incompetent workers on all aspects! i will never buy a car from here again and will be a horrible word of mouth customer!! Dont do business here!

LARRYSISEMORE

30 de ene. de 2016

The dealership was outstanding in every way. We purchased our second Tucson in five years after reviewing and driving eight other cars on our list. The 2016 Tucson was our first test drive and returned after driving the other vehicles to purchase our new Hyundai.

LINDAKAYARNDT

12 de ene. de 2016

I would easily refer others to work with this team. Also plan to have them service my auto whenever it needs maintenance. Great dealership and great employees.

JPTREVINO

9 de ene. de 2016

We have had several Hyundai's in the past 10 years, and have always had a good experience. However, with one of the last vehicles we were extremely disappointed equally in the vehicle, as well as the dealership. However, we had to go to the Crossroads Hyundai Service Department to take care of my wife's car, and their customer service was excellent! When we decided to trade in the "lemon," we decided to go to Crossroads Hyundai because of the service we had received. We are extremely happy that we did! Chris and Jon were excellent to deal with! We will gladly tell our friends about our experience at Crossroads Hyundai!

mleslie

19 de dic. de 2015

Made an appointment online and clicked on a factory required package that I was told was only going to be 41 dollars INCLUDING a tire rotation. They charged me an EXTRA 25 dollars to rotate my tires when they didn't even change my air filter; I ended up paying over 60 for them to only change my oil. This place is very over priced for the work they did not do and has false advertising on their webiste.

anonymous

14 de dic. de 2015

Bought a used car and was told several items were included and/or would get fixed. Took the car to get these items fixed and now the problems are more than expected. Now they dont want to service the vehicle. Eric, a manager who should be leading by example, tells you what you want to hear but please be aware of what he writes down on paper! he tries to act oblivious when you confront him. i will be reporting them to the bbb.

HLHHANSEN23

10 de dic. de 2015

Had a great sales man who worked through everything, helped me find the right car for the right price. Entire staff was very friendly and helpful.

JEDARGIS

5 de dic. de 2015

I worked with a few different reps and all were very knowledgeable and helpful and got me into a great new car that fits my budget

ALLIE.CRANE21

2 de dic. de 2015

Everyone at Crossroads Hyundai was accommodating and friendly. My experience was hassle-free and easy. Dante did an outstanding job. I also love my Accent. It is the perfect car for me.

GHARLINE

11 de nov. de 2015

Things went smoothly. I received a fair price and was in and out in an acceptable time. Would consider purchasing another car from them the next time.

IGOR03141975

2 de nov. de 2015

Overall a very good experience. Relatively quick and straight forward with deals and prices. Good deal offered, very informative sales professional .Will return to that dealer for future car buys/deals.

FGELING

5 de oct. de 2015

Great dealership Eric and Don in sales and Colin in service are the best. If I ever have a problem it's always taken care of quickly and professionally.

JESSECAMCD

21 de sep. de 2015

I had a very good experience at Crossroads Hyundai. The sales associates were friendly and not pushy at all. I got a great car at a great price. There were some hiccups with the new car and the dealership fixed them right away. I definitely recommend them.

DEBWEBBER

19 de sep. de 2015

Great dealership with knowledgeable and friendly sales people. Great customer service in their Service Department - trustworthy which his very hard to find these days. Definitely recommend!!

TOMPMRI

18 de sep. de 2015

Our salesperson Don was very helpful and answered questions to our satisfaction. The price negotiation was very "old school" and not a very non-stressful experience. We did get to the cash price we wanted, but with probably too much work on our part.

GARTHNDEDE

26 de ago. de 2015

Very respectful and efficient staff. We quickly reached a price agreement before I came to the dealership to test drive and complete paperwork. This purchase was as painless as possible.

ELIZABETHPEETZ

25 de ago. de 2015

All were great to deal with and easy to lease a car from. I would recommend to others in the future if they wanted a vehicle.

FIVEKILLEN

6 de ago. de 2015

Sales people were friendly andknowledgeable about the vehicle we wanted. Enjoyed the experience the price and selection was great. We would recommend your dealership as well as Donald. We came in close to closing and he took him time with us.

MICHAELLASRIS

6 de ago. de 2015

I felt incredibly safe, comfortable, and cared for every step of the way. Our salesperson, Brian, met us as we got out of the car and, after asking a few questions, took us directly to the cars we were looking for. All features were explained, prices were fair, test drive was helpful, and the negotiation process was friendly and evenhanded. I walked in hoping to gauge prices and walked out with a brand new car that is exactly what I was looking for and well within my budget. Have already been in to get it serviced (superficial issue with one of the non-Hyundai features) and had a great experience with that. Plus, I left with a freshly washed car! Highly recommend this company and this particular team to anyone.

VBOROVIAK

13 de jul. de 2015

The sales negotiation process was short and pleasant. The prices were fair and my family was treated well. I would recommend this dealership to anyone.

ELEMOINE0

9 de jul. de 2015

My first but not my last Hyundai. I am hard pressed to see how this experience could have been any better. Oh well, I guess you could have given it to me.

SRUTHBOYLE

7 de jul. de 2015

THIS is my third Sonata Love the car however my other 2 got better fuel mileage and never had any problems at all. I can only hope that this car does the same for me. I had 102,000 on my car that I turned in after owning it for 5 years with no problems.

Veloster2014

28 de abr. de 2015

We are extremely happy, satisfied with the performance of Crossroads Hyundai. Find people, very nice dealership, grwat selection, knowledgeable team and very fair with pricing and financing.The Sonata is a very well redesigned, engineer, styled vehicle for the midsize competition. We highly recommend Hyundai Motors and Crossroads Hyundai. Thank you to Chris, Don, Deanna, and Alan.

screenname

26 de mar. de 2015

Matt was good at what he does. He understood what I wanted and I found him respectful. However, the usual games were played and the manager DeAnna was not able to meet the price from other dealerships and seemed resentful that I wasn't too interested in her excuses and putting the blame on Matt. I'd suggest you go see him, but he still has to go through the games that management plays

rutheller

29 de sep. de 2014

I have bought two cars from Hyundai in the past 4 years and I kept hoping that thier customer service would get better, but alas, it seems that after you have bought the car they no longer care about you. You have to basically scream and threaten to get anything done there. The employee turnover rate is incredible, EVERY TIME I go in for service I am dealing with someone new which is frustrating. I had a car that somehow did not get aligned when it left the factory floor. I knew something was wrong with the car but could never pinpoint it. I took the car back SIX times before someone finally took me seriously enough to put it up on the rack where they discovered both the rear and front tow were completely out. So frustrated with them that I am looking at other dealerships just to never have to deal with them again!

tomandpam

1 de jul. de 2014

This car buying experience was the easiest one I have ever had. Tom (internet sales) stayed late to answer questions, let us drive the Santa Fe's, and explained all of the options and the specials that were being offered. He was not pushy, yet informative. We met Chris Bean after hours the first night and he, too, was just willing to answer questions but was not pushy. My husband had researched consumer reports about the Santa Fe and also what a reasonable price should look like in our area. When we went to the dealership and talked with Chris and Tom we knew the amount we wanted to spend to buy the car and trade ours in. We were pleased with the way we all came to an agreement so quickly. We felt that we got a very fair deal for the car we were trading in. I would strongly recommend working with both of these men for anyone who wants a pressure-free, comfortable buying experience. I appreciate Chris and Tom.

1tucsongl

26 de jun. de 2014

My husband and I were thinking of buying a new car. My daughter a former owner of Hyundai and son who is a mechanic said Hyundai is a good car to consider. On our way home we stop at the dealership to just look, We knew others that had Santa Fe's and had been happy with them. Well we spotted a black Tucson in amongst the SanteFe's and ask the salesmen Tom to tell us about both. We were trading in a scion and loved the car but we wanted something a little bigger and more power. Tom gave us the comparisons of both cars and decided to go with the Tucson. We have had the car only for about a week and love it. Everyone at the dealership was friendly and helpful, a good experience

suresht

16 de abr. de 2014

I'm an out of state buyer looking for a 2014 Santa Fe GLS in specific color and combination and turns out this dealership has the last vehicle in the country. Fully expecting to not a good deal I got in touch with Internet sales manager Jennifer Smith. I received a competitive quote for the local market but not competitive enough from where I come from. I compared the quote with True car and was able to tell how close it is to the bottom price. Turns out I also qualify for a Hyundai friend and family price. A quick call and a few emails later we agreed upon the price. I was fedexed all the documents and couple of days later we closed the deal. No high pressure sales tactics to upsell from either the sales person or Finance manger Donna Bendele. Both Jennifer and Deanna Woolworth were very professional, constantly in touch with me and patiently answering my questions. They gave me the confidence to leave my vehicle with the dealership for a few days after the purchase.Jennifer personally picked me and my family from the airport (1 hr away from the dealership), even helped me shop for a car seat on the way (we left ours in a rental car). I picked up my vehicle 10 days of the purchase I was happy to see it parked under the canopy away from other cars on the lot. I dealt with many sales people during my purchase process and I have to say most of them know nothing about various features or changes from last year model. Many times I have to in turn teach them. However Jennifer stands out from the crowd and is amazingly knowledgeable on the product she sells. I actually learnt about many useful features during our delivery which is unheard of for people like me who does extensive research before buying. I left with a felling that she is passionate about her job and just loves selling cars.All in all a wonderful shopping experience. Its a shame they are so far away from my location or else I would be a repeat customer. I wish dealerships in my area are as professional as crossroads staff.

nunyabeezwax

21 de feb. de 2014

Ive been to this location 5 times looking for a bulb. The first time I was not expecting them to have the bulb I was looking for but after they ordered the bulb and I picked it up it was the wrong size?? Then each time back I brought the bulb needed and the switch it goes to but they still have not got the correct part. This last time I went they were to busy talking with each other to bother with a customer. Not going back!!!

sallyhanks

7 de abr. de 2013

Had the best Car buying experience in my life. I didn't feel pressured, or taken advantage of. We have done our research on the Hyundai and knew we would eventually buy it or the Chevy equinox. The Hyundai surpassed our expectations. The staff was very informative and helpful and taught us everything about our new vehicle.Even though the Hyundai almost sells itself, our expectations and needs were met by the staff. We were able to negotiate the price and payment we needed to fit into our budget.I had owned my previous vehicle for 14 years. I don't change vehicles often so the 10year/100,000 mile warranty was a huge selling point. I feel confident this vehicle will suit our needs for many years to come.Thank You to the Crossroads Hyundai Staff for educating us on the product and working with us to financially work with our budget.

1961rice

29 de mar. de 2013

I've never felt so comfortable in a car buying situation. The employees were genuinely interested in helping me. It felt like a family environment and not high pressured sales. I told them what I wanted and needed and they did everything to accommodate me. I will be telling everyone about my positive car buying experience.

rbellamy1

12 de feb. de 2013

We had a two great experiences working with Bradon Price at Crossroads Hyundai. The first was the purchase of a 2013 Hyundai Sonata... and the second was a trade-in deal for a 2008 Dodge Caravan. In both cases, Bradon was friendly, attentive to our requirements, never pressured us, and was willing to work with us to make both deals happen as quickly and as painlessly as possible. If you're looking for a new or used car and want a no-hassle, brain-damage-free experience, then ask for Bradon.

nanies

9 de dic. de 2012

After receiving what I would call bad customer service through this dealership, Steve H., the GM for Crossroads Hyundai made the situation right. He was polite and listened to my complaints. I appreciate his concern and his willingness to listen to me and treat me with respect. I would recommend him to anyone who would ask. I love the Hyundai brand, I've been driving a Hyundai since 1997, and will continue to be a customer because of his service. Thanks you.

nanies

26 de nov. de 2012

Stay AWAY!They are deceptive and manipulative crooks. Worst experience with a car dealer ever. They were nice to begin with, but when the deal was closing, they became pushy, and even rude. It was late, and I was talked into an add on package that I changed my mind about a few days later, which was within my rights as a consumer. They refused to refund my money stating that it was part of the deal. No where on the receipt did it state 'no returns or refunds'. I paid cash for the vehicle. My purchase paid their commissions for that month. They took my money and then the customer service ended. They give Hyundai a bad name.

Zkbinks

13 de jun. de 2012

This was my first car purchasing experience. Personally, I was terrified about how this process would go and what my car would go for. Jonathan sat me down and started talking options WITHIN my price range, no tricks or trying to up sell me on cars that I would not be able to afford down the road. He took me out to the cars and explained everythig about them and had a carfax history report on each one waiting for me so I could see any potential problems with each car. Jonathan took my car to his manager and got me a great deal on it. Each was allowable for a test drive to make sure I really liked the car I had in mind. I am now the proud and happy owner of a beautiful car. It even came with a complete power train warranty! Honesty in a used car salesman? It lives here at this dealership. I would personally recommend this business to anyone who is looking for a car or just wants to talk options. At no time did I feel pressured to buy a car and Jon helped to ease all my worries. If you are looking for something along these lines then look no further. Great experience.

GrayWolf11

8 de ene. de 2012

Stay Away from this dealer!!! This is the poster child for the deceptive used car salesman. This was a very unpleasant experience. I would warn anyone away from this dealer.

skk1413

10 de jul. de 2011

All three people that I worked with were very professional and helpful during my car buying experience. Jeff W. (Internet sales manager), Robert who handled my financing, and the third person (can't remember his name but he explained all features of the car, going through the gift bag etc) were all friendly and helpful in making my decision. Great team work! Definitely recommend this dealer to others.

dhburkh

25 de mar. de 2011

I recently purchased a 2011 Hyundai Sonata and my sales person, James Lewton was terrific and made the car buying experience relatively painless. The sales manager, Ryan S., was very helpful and answered all my questions. From the general manager to the finance manager and all others I came in contact with, everyone was helpful and courteous. I bought my last car there almost eight years ago and have been very impressed with the customer service this dealership has shown through the years of having my car serviced. I knew when I was ready to buy a new car, I would come to Fort Collins Hyundai.

KelsyWojo

18 de nov. de 2010

I had a great experience buying my new Tucson. I worked with a salesman, the customer service rep, and the business manager. They were all great! I called them because a different deal fell through for me. I called them on a Friday. They met the price I was given from a different dealer. The car was mine the next day.