kbaitz12

14 de ago. de 2016

I got to drive away in my new TLX thanks to Gillian and the rest of the crew at Crown Acura. Gillian made this, by far, the easiest car buying experience that I have ever gone through. Would definitely recommend this dealership to anyone looking for a new Acura! Thanks Crown!

Kyle Baitz

14 de ago. de 2016

Couldn't be happier with my new TLX and overall experience at Crown. Thanks so much to Gillian and Sue Ellen for making this such an easy overall experience. I will definitely recommend everyone interested in an Acura to you guys!

Ryanglazier

13 de ago. de 2016

I purchased an Acura 12 mos ago and have had nothing but problems. So far, I brought the car in for the transmission twice, blower motor twice, and it completely died in Orlando. I had it towed to Sanford to get it fixed. I have invested a considerable amount of time (with my brand new car)driving back and forth to dealers, stranded on the side of the road, calling and waiting for the tow truck, and sitting in the waiting room...a grand total of about 17 hours. Who's responsible for that?This last time, they gave me a loaner car for the time the car was being worked on. During that time, someone backed into me and created 214 dollars worth of damage. I realize that I was loaned the car under the assumption that I would return it in the same condition that I received it, although shouldn't there be some good faith for the time that I have spent with the issues. When I asked about them absorbing the 214 dollar cost, I was told that the manager, John Schnepp, felt I should be responsible for it. I'm 42 years old and probably will buy 5-6 more new cars in my lifetime. Enjoy the 214 dollars John! I guess I will go to Lexus or Infinity next time. Food for thought, future customers!

serious customer

11 de ago. de 2016

Crown was professional, helpful, honest and open. Gillian Barnes was one of the finest salespeople I have ever come across....in the car business or elsewhere. She knew her product, picked up on our needs and wants and could not do more. We did not buy for a couple of reasons, but that was certainly not the fault of the dealer or Gillian. She would be an asset no matter where she worked or in what field. Highly intelligent, well spoken, knew how to put us at ease-what an asset.

Kevmat2

30 de jul. de 2016

Shout out to Richard Morris for his superior customer service today at Crown Acura! We were instantly greeted by Richard who, without being the overbearing salesman, quickly answered all our questions and provided an excellent overview of our options based on our needs. He was courteous, informative and a true pleasure to work with. We purchased from Crown for the first time today, but I know it won't be the last!!

Boatermichael

28 de jul. de 2016

I have owned Acura cars since 1985 (Legend, RL, NSX, MDX), but switched to Range Rover for 3 years. The Evoque was fun but too small. When I saw the 2017 MDX and its redesigned front grill, I stopped by Crown Acura to check it out. Gary Scott did a great job of welcoming me back to Acura. He was helpful without being pushy, patient in updating me on the latest technology options, and thoughtful in arranging a new lease (also paid off the remaining few months on my Range Rover). I am glad I rejoined the Acura team. The 2017 MDX with Technology Package has all the features I was looking for, and is a dream to drive. Thanks, Gary Scott, for being my new friend at Acura.

Acura

26 de jul. de 2016

Charles Johnson Charles took us through the entire buying process explaining every step.we have never had a better car buying experience than this one. Charles is an excellent salesman and a good guy.

pmhernandez86

15 de jul. de 2016

My husband and I went to look at a 2010 Ford Expedition. Eric was very friendly, professional, prepared and, very attentive to any questions we asked. We highly recommend this place for anyone who wants to purchase a car stress free.

Dennis

9 de jul. de 2016

My car died this morning. I called at 12:15 this afternoon. All lines were busy, so I left a message. I am stranded, and as of 3:15 have not heard a word back. Thank God for Tires Plus or I'd have no way to work tomorrow. If I can't rely on a place to even return a phone call I sure won't rely on them to fix anything.

angmarie

2 de jul. de 2016

I recently visited Chris at Crown Acura Clearwater. I have known Chris for several years He assisted me in the past with the purchase of a vehicle. Chris is very courteous and very professional in all ways He goes above and beyond to help his client get what they need and want He is not pushy and listens and respects your needs. He does his very best at making it happen! He has even worked for me on his day off by calling and meeting with me. I have never net anyone in sales to go out of their way for a client. I would highly recommend Chris to anyone I know they wold not be dissatisfied He truly is excellent!Thank You Chris for all your efforts! Sincerely, Angela D. from Dunedin,FL

Connie

28 de jun. de 2016

We have owned Acura's for years and have bought them for the safety and customer service. The service was outstanding however now its terrible, my last two service appointments were supposed to be 2 hours and 5 hours later not even a phone call, then in the end they just wanted to sell me more service. My time is valuable but Crown doesnt care.My son drives the TSX the car interior is falling apart cracking at the seams and bubbling up in the back, this started when the car was only 3 years old and we had it replaced then, now its even worse. I just traded in my RDX for a Lexus. Never going back to Acura unless they change.

Used Car Buyer

28 de jun. de 2016

Charles Johnson was phenomenal to work with and enjoys our highest of recommendations! He was the most professional car salesmen we have worked with. Great experience at Crown Acura!

SatifiedinDunedin

27 de jun. de 2016

This past weekend my wife and I went to look at an Acura. Chris looked after us and was very professional and prepared. The trade in value on our car was fair and it was a great buying experience. Chris is a real pro and we look forward to working with him again in the future!

jescobar14

14 de jun. de 2016

This is my second purchase with Charles Johnson. I will only recommend him to my friends and family. I travel a distance just to work with him because he always takes care of my family! Customer service is excellent. No hassle just fast and friendly service. No matter what I bring to the table he always works a deal! I truly feel he looks out for my best interests when purchasing! If you are thinking of purchasing from Crown call Charles you will not be disappointed!!

Alex

14 de jun. de 2016

Visited Charles Johnson of Crown Acura and had an amazing experience. Helped me get the best deal possible and drive away in a very nice vehicle. I would definitely recommend him. He listened to what I needed and helped me find the right vehicle. I will be back! Thanks again

Jamie

14 de jun. de 2016

Just purchased my 2nd vehicle from Charles Johnson at Crown Acura! Definitely will recommend him to all my friends and family. He is very helpful and attentive to my needs and wants. It is always a pleasure dealing with him as he makes car buying as simple as he can. His customer service is world class! Thanks again for yet another great experience!

Brenda Lee

13 de jun. de 2016

Charles Johnson have great customer services the best sales rep on Crown Acura he make the deal happen...good experience ,faster,very patience,very friendly and honestly was a pleasure to meet him.

XIOMAR

13 de jun. de 2016

Sale rep Charles Johnson is the best sale advice on acura crown he work hard to make the deal happen thank you very much for all your help

Lindsay Corwin

11 de jun. de 2016

Charles Johnson was a wonderful salesman! He was extremely accommodating, and very realistic about the car purchase initially. I would buy another car from him, at this dealership! Sue, the manager, was also extremely nice, helpful, and accommodating as well. Thanks again! Lindsay

IraF

11 de jun. de 2016

Gillian Barnes made me feel like an old and trusted friend was helping me. My usual car buying experience is uncomfortable and full of game playing by obnoxious sales people and sales managers. My experience at Crown was quite different. Gillian genuinely treated me as friend. The entire process was not just painless, it was actually fantastically pleasant! Gillian and the management staff are all incredible. If you are looking for a car, visit Gillian at Crown Acura. You will be happy you did!

tammy s

5 de jun. de 2016

Charles Johnson was great. We got here 15 minutes before they were to close and he was kind enough stay over an hour pass closing time to help us get the car we wanted. We really appreciate it.

Dianne2016

2 de jun. de 2016

Chris Duncanson has been our sales/leasing agent for years and we wouldn't go anywhere else. We're on our third MDX and it won't be our last. Attention to detail and follow up are exceptional. The service department at Crown treats us like family.

Dianne2016

1 de jun. de 2016

I have leased several MDXs from Chris Duncanson, and my husband bought an MDX from him as well a few years ago. We went to several Acura dealerships and did not find the customer service to be near what it is at Crown. From the leasing/purchasing process to regular service visits, everyone at Crown has been a pleasure. Chris made numerous telephone calls to us to let us know ahead of time what some options would be. When I came in, although Chris was with another customer, he came over and checked on me to let me know I wouldn't wait long. Chris has made several follow up telephone calls and I will stop in to see him soon.

Carl liebert

30 de may. de 2016

Charles Johnson was helpful and supportive. He found a way to make the sale of a used RDX pleasurable and fair. I would recommend the dealer and Charles for future business.

DHUPP

24 de may. de 2016

My sales rep, Sophie Morris was so easy to work with. She was very patient and answered all my questions never rushing me. The process of buying my used Acura was simple, no hassle and no pressure. I appreciated not only Sophies professionalism but the whole staff. My daughter recommended Crown Acura to me and I would recommend Crown Acura and Sophie Morris to my friends.

Moshe G

23 de may. de 2016

This is my 4th lease from Crown Acura; this time a 2016 RDX. Chris Duncanson is my man! He is a true sales professional who work hard to accommodate you as a customer. For a smooth purchasing or leasing experience I would highly recommend Chris.

Moshe G

23 de may. de 2016

This is my 4th lease from Crown Acura; this time a 2016 RDX. Chris Duncanson is my man! He is a true sales professional who work hard to accommodate you as a customer. For a smooth purchasing or leasing experience I would highly recommend Chris.

DavidJ

22 de may. de 2016

Our regular service representative is Brian Clausen and I could not be more happy about this. Brian is a guy I know I can trust. When I go in for service he is always pleasant and never tries to sell me more than I need. When my wife had to go in the other day to check the brakes he explained that we didn't need new ones, they would be fine for a while it was just dust between the parts. She came home amazed because other mechanics would've just told her we needed new brakes. Brian has consistently been honest and dependable. I've even been there to witness him juggling multiple clients of other representatives who were out and he held his composure and professionalism. I'll never go anywhere else for service. He's the best in the area, of this I'm sure.

MalV

4 de may. de 2016

So my usual "advisor" was on vacation. I was blessed to have Brian Bennett as my "advisor."I brought my car in for an oil change, and because of a valve ticking noise, plus it was hesitating. I explained to Brian that I have an extended warranty now so I'm not sure how this whole thing will pan out financially for me. Brian explains that for each diagnostic is like an $80 or $85 fee (I forget which) plus of course then fixing the issue which he would potentially call in to the warranty company. For the most part he says that because valves are under "maintenance" it may not be covered. Well Brian does the proverbial check around the car. He taps on the window for me to come outside. My car is running with the valves ticking. He then asks me if this is the noise that I'm talking about. I say, "Yes."He says, "Well, we don't need to hit with you a diagnostic if that's obviously the valve, but let me get a mechanic." I go back inside and wait. Brian walks in and says that the mechanic states that the noise is pretty normal for the TL and that its more an issue with a dirty throttle body. Brian asks have I ever had it cleaned. I say no. (The car has 57,000 miles). So instead of taking me for a ride with two separate diagnostic fees and potentially adjusting the valves and of course the valve gasket replacement also because they got everything apart so might as well; he suggests a fuel system cleanse. Well not only was Brian and the mechanic (not sure who but I hope he gets kudos or credit as well) honest and concerned about the pocketbook and not conjuring stuff up, the problem was fixed with the fuel cleanse. No ticking and no hesitation and definitely not taken for a ride, financially. No need to involve the extended warranty company. Plus, I was given a loaner to run around in. Must say excellent service from Crown. Most people have bad stories about car dealers and the service department as well as mechanics in general. But those are the few who mess it up for the others who just want to make an honest living. Very comfortable and very appreciative of the whole service department there

AnneK

28 de abr. de 2016

It was a pleasure working with Gillian Barnes of Crown Acura! I have purchased and leased numerous cars throughout my lifetime and working with Gillian was a true pleasure. Our communications were clear and extremely prompt, the paperwork was quick and efficient and her product knowledge was exemplary. I felt she was fair, honest and overall a very smart, friendly person. Highly recommended!

Annek

28 de abr. de 2016

It was a pleasure working with Gillian Barnes of Crown Acura! I have purchased and leased numerous cars throughout my lifetime and working with Gillian was a true pleasure. Our communications were clear and extremely prompt, the paperwork was quick and efficient and her product knowledge was exemplary. I felt she was fair, honest and overall a very smart, friendly person. Highly recommended!

DM

21 de abr. de 2016

Recently leased a 2016 MDX from Chris Duncanson. The entire process was outstanding. Chris was very thorough in showing us the RDX and MDX. He answered all questions with great knowledge. Chris was very professional and never pressured us in the decision making process.The sales manager John Pearson also made sure to introduce himself to us and answer any and all questions. We have bought and leased various cars in the past and this experience rates at the top. We would highly recommend Chris and the staff at Crown Acura.

DM

21 de abr. de 2016

Recently worked with Chris Duncanson on leasing a 2016 MDX. The entire experience was outstanding. Being first time Acura shoppers, Chris was the perfect sales person to educate us on the cars and answer any and all of our questions. He has a professional, no pressure approach to the car selling process. We left Crown Acura knowing we made the right decision by leasing a MDX. Thank you to Chris and the entire staff at Crown Acura. We will definitely recommend you to any future Acura shoppers.

mangel

17 de abr. de 2016

I recently leased a 2016 Acura TLX from Crown Acura to replace my previous leased vehicle (2014 Mazda 6.) I had to return the Mazda in good condition and Brian Clausen went above and beyond to make sure that that the vehicle was in perfect shape to minimize my problems turning the car back in. This is fantastic because it is not an Acura and, not was not Crown's job. Nevertheless, the experience was superb.I cannot wait to have my new Acura serviced by Crown, and by Brian in particular. Crown Acura surely knows how to make customers for life. Way to go guys!

MAM

13 de abr. de 2016

It was very good experience and I will go again whenever I need new car.Very friendly atmosphere, well organized paper work , easy to negotiate .

M. Angel

4 de abr. de 2016

With so many deceptive car selling practices, it's refreshing to find such a professional team like Crown Acura. Gillian Barnes, my sales person, is not only knowledgeable but charming and straight forward. No cat and mouse games or trying to play gotcha. Loved her dedication and commitment to fulfill my car needs in a timely and cost effective way. It was definitely a win-win experience. The rest of the Crown Acura team was not less diligent. What a way to earn my business, for life. It's a shame that their business practices are not followed by other car dealers. As long as I am in N area that is serviced by the Crown Automotive Group, they have my business. Thank CA for such a pleasant experience.

mangel

3 de abr. de 2016

Gillian Barnes and Crown Acura definitely changed my opinion about buying a car. I was looking to replace my previous lease with a new TLX and from the very first contact, Gillian made sure that the deal would be straight forward, in a very serious and professional manner, from the ver beginning. No cheap sales tactics or undue pressure. Since I was still on my previous lease, it took about six weeks until the deal was closed. In the meanwhile, Gillian kept me up to date on all the new offers and the day of the closing, it took less than two hours to complete everything. Gillian and Crown Acura showed that although there are many online ways to buy a vehicle nowadays, nothing beats an old fashioned honest way of doing business. They made me a customer for life.I wish the other Acura dealership in town would learn from CA.

kjtjkj

23 de mar. de 2016

Chris made our car buying experience easy and quick. It was fun to trade in our vehicle. The Crown Acura dealership is lucky to have such a great sales representative.

Janessad

8 de mar. de 2016

it was very good experience and I will go again whenever I need new car. Very friendly atmosphere, well organized and Friendly envoirnment. Well taken care of!

DanaB

5 de mar. de 2016

Great experience buying our RDX . We purchased at the the beginning of the month despite all we have read not to. The sales person, Gillian was spot on. She spent loads of time with us before the purchase and hours after bringing us up to speed with all of the features. My husband and I fight over who gets to drive the new car. We are past Acura customers from long ago. We have owned a series of Lexus followed most recently with an Infinity. We test drove Audi, Lexus and Infinity before deciding on this vehicle. They are all nice machines, this one just seemed to do all we were looking for.

DanaB

5 de mar. de 2016

Great experience buying our RDX . We purchased at the the beginning of the month despite all we have read not to. The sales person, Gillian was spot on. She spent loads of time with us before the purchase and hours after bringing us up to speed with all of the features. My husband and I fight over who gets to drive the new car. We are past Acura customers from long ago. We have owned a series of Lexus followed most recently with an Infinity. We test drove Audi, Lexus and Infinity before deciding on this vehicle. They are all nice machines, this one just seemed to do all we were looking for. Gillian listened well and directed our search in the fitting direction.

ZacVilla

2 de mar. de 2016

I recently purchased a used Acura TL type-S from Chris Duncanson. I'm happy with the car and the overall experience at Crown Acura and for Chris for being a good salesperson. He was great to work with, patient and not pushy. I would recommend Chris Duncanson to everyone. It was a great experience!! Next vehicle purchase will defenilty be at Crown Acura with the help from Chris. Thank you Chris Duncanson

pedro.garay

28 de feb. de 2016

On 02/22 I called Crown Acura about a used Mdx the call was desconected and Gary Scott return the call right a way set up a test drive for the same day drove the car and I love it made and offer was accepted submitted to the bank and I was approved, it was a very pleasent experience to deal with and very honest plain sales persons as Gary is and I'll definetly recommend him as a person and advisor, thank you Gary.

acura1990

26 de feb. de 2016

I brought my modified 1990 integra to crown for service for an electro mechanical issue. my service advisor informed me that the repair would be very expensive. I was having a coronary, but after some discussion Brian Bennett the service advisor said he would do what he could to lower the price. In the end it was fully covered. After 26 years of owning this car, i still received service as if i had bought only yesterday. This is why i will recommend this dealer to anyone, and in particular the excellent service department.

MdntTrain

25 de feb. de 2016

I worked with Gillian Barnes on looking over one of Crown's used vehicles. She was a true professional and a real pleasure to work with. Highly recommended.

Acurarider

24 de feb. de 2016

We recently visited Crown Acura and spoke with Gillian Barnes. Ms. Barnes was very knowledgeable and helpful with the purchase of our new 2016 Acura TLX. We spent several hours test driving and reviewing all the features that come with the car. Gillian was very patient and used her expertise to facilitate a pleasant new car purchase. So far we are very pleased with our new TLX. Gillian deserves a raise. Anne ChristopherTony Kell

Seth Jacobs

22 de feb. de 2016

This past weekend I purchased an MDX from Crown Acura and couldn't be any happier with the overall experience. We were helped by a wonderful woman by the name of Jillian, and it was exactly the type of interaction I was hoping for. She wasn't pushy or stressful to work with, we got a great deal and above all she was incredibly helpful and patient. After we bought the car she sat in the car with me for half an hour and showed me how to use the instrument panel and various technologies in the car. It just goes to show you that they genuinely care that you enjoy your purchase - versus capturing your sale and quickly sending you driving away. I will be recommending them to friends and family for sure.

RDX

16 de feb. de 2016

We were in the market for a certified vehicle for a long time and Gillian was the best salesperson we came across. She was very easy to work with and very knowledgeable. We love the RDX and we would definitely go back to get another.

MM

11 de feb. de 2016

We recently bought an RDX from Gillian, it was a great experience! The car is great but she made the experience so easy and pain free! We would definitely go back.

KenM

11 de feb. de 2016

We came in looking at a new Acura and Rachel VanMeter met us and could not have been more helpful and informational , Great personality too. She also introduced us to Sue Ellen the Sales Manager who was equally gracious and helpful. Together they were truly outstanding sales people and are to be commended.

woodardisaghost

4 de feb. de 2016

Me. Duncanson was knowledgable and very professional in presenting vehicles my wife and I were interested in. We ultimately where able to make a decision, which we believe was the right choice. Mr. Duncanson made sure the process was smooth. Be sure to ask for him!!!!

Chris Duncanson Fan

11 de ene. de 2016

Chris Duncanson treated me with respect and was a pleasure to deal with. My time at Crown was used efficiently. In less than 2 hours we closed a deal I was comfortable with. I highly recommend this salesman and dealership.

Barb

9 de ene. de 2016

We recently leased our 4th Acura from Crown in Clearwater.Chris Duncanson was our Salesman and did a great job! He is very professional and answered all of our questions.During our Test Drive, he pointed out all of the great features onthe new TLX. We feel we were treated fairly and the whole process washandled in a friendly manner. Overall, Crown, is the Best Dealership wehave ever had the pleasure of doing business. Their Service Department is also great! So, if you are looking for a great car - get an Acura.If you are looking for a great Salesman - see Chris DuncansonIf you want to have the most positive experience - go to Crown Acura Clearwater.They are the BEST!!

Pat

27 de dic. de 2015

We had the unique pleasure of having Chris Duncanson as our sales associate. His professionalism, courtesy, and knowledge of what we wanted in a vehicle made this a most pleasurable time. It is our second MDX that we have purchased with Crown Acura, and Chris has been involved in both leases. I admire the way that the company puts the customer first. In fact, I would say that they could indeed have a motto, "where the customer is the company", and it would be very true. I would like to say that Chris was not the only person to work hard for us. It was literally everyone we encountered, from the General Manager, to the Sales Manager, even to the mechanic who placed the Lock Nuts on our new vehicle without any hesitation. If you are looking for a place that will value your arrival, and assist you in any way possible to get you into an excellent product, this is the place to come to.

pat

27 de dic. de 2015

The favor of being a customer at Crown Acura was a great experience. The entire staff that waited on my wife and I attended to all of our questions, as well as helping us with gaining the financing for the new vehicle that we picked up. Chris Duncanson was excellent as a Sales Associate and literally made our purchase possible with the help of the Management. His demeanor was exceptional in making you feel that you were his entire focus in that moment. I would say that the favor that he showed to myself and my wife, made the experience truly one to not be afraid to pursue, but to anticipate with a sense of gratification in knowing that we were driving away with the vehicle that we desired. If you are looking for a place to purchase a new vehicle, and an excellent product, go to Crown Acura.

alexminfla

25 de dic. de 2015

I had a battery that I had purchased from this dealership approximately two years ago. Brian fit my car in even though there was a pretty full schedule on a Saturday around Thanksgiving.He knew within a half hour what the problem was, and replaced the battery under warranty at no charge. The speed with which this was accomplished was impressive to say the leastAlex M

KDBC

22 de dic. de 2015

Chris Duncanson was very helpful and informative when buying my new RDX. He really made the whole process easy and didnt play games. I love my new car!

indianprincess

17 de dic. de 2015

Ms Barnes became Gillian right from the get-go. Helpful and knowledgeable. Glad we did business. The test drive had we hooked. Love the vehicle

lucydydysnki

11 de dic. de 2015

Purchased my new car from Ms. Gillian Barnes and she made the process vey easy and was not pushy in any way. She understood our need and was patient and understanding. We purchased the Acura RDX and we love it. Thank you so much Ms. Barnes. I have already recommended you to others.

Chupp0088

10 de dic. de 2015

This dealarship is the best! I had a very bad experience purchasing a car 3 years ago in ohio so I was reluctant to even go into the dealarship. The atmosphere was so different. Crown acura made my experience enjoyable, hassle free and very pleasant. I was super impressed with how they handled everything. Gary Scott was wonderful very nice and very helpful. Adrian Quirk helped me get a really great deal on my truck too! I had a slight hiccup with the truck and let me tell you they handled it very professional and in a timely manner . I am so happy and great full for my experience at crown acura! I would absolutely refer people to this dealarship! A+.

tonycheeks

30 de nov. de 2015

I just leased my fifth Acura from Crown, and the Chris Duncanson is the only salesman I have ever dealt with. He understands my needs, and works with me, not against me. He has never failed in providing me with professional, and excellent service. I would be remiss if I didn't mention Sue Rumple the sales manager, whom I had the pleasure with dealing with. She too worked to get me what I needed. I appreciate that. One more item, in the closing which most car buyers despise, I also worked with Dana Lore. She was an absolute pleasure to work with. Overall, the team at Crown Acura made my buying experience a pleasurable one.

MelanieM

30 de nov. de 2015

I did an online search of a particular type of used car, and found one at Crown Acura. After submitting an online request to verify availability, I immediately received a phone call from Gillian Barnes. While the car I had initially asked about was already sold, she took the time to discuss exactly what we were looking for in a vehicle. After getting off the phone, she sent an email with some additional vehicle possibilities, both from her store and other Crown stores. We ultimately did not buy our vehicle from Crown Acura, but I was very grateful for the kindness displayed by Gillian. Searching for cars is never easy, but she was so kind and never pushy! I hope to do business with her in the future.

MelanieM

30 de nov. de 2015

I did an online search of a particular type of used car, and found one at Crown Acura. After submitting an online request to verify availability, I immediately received a phone call from Gillian Barnes. While the car I had initially asked about was already sold, she took the time to discuss exactly what we were looking for in a vehicle. After getting off the phone, she sent an email with some additional vehicle possibilities, both from her store and other Crown stores. We ultimately did not buy our vehicle from Crown Acura, but I was very grateful for the kindness displayed by Gillian. Searching for cars is never easy, but she was so kind and never pushy! I hope to do business with her in the future.

jmoon

12 de nov. de 2015

I have Leased 2 Acuras in the past from Chris Duncanson and now have purchased my RDX. Chris Duncanson has made all of these experiences awesome. He guided me through all of the steps with no pressure or stress. He was very helpful and friendly. He went so far as to remove a stain on my carpet that I could not get out. He goes above and beyond his job. Chris Duncanson made my experience at Acura a very positive one and I would highly recommend him.

dmmsrdx

12 de nov. de 2015

They were able to compare their vehicle to their competitor to earn my business. Pound for pound leaders on their class. Will be back again

JennBro

12 de nov. de 2015

I recent bough out my lease on my RDX. Chris Duncanson was my salesman for this purchase and my 2 previous Acura leases. He has been very friendly and helpful during the process. He has gone above and beyond his job to ensure that I was pleased with my purchase. He even removed a stain on the carpet that I had tried to remove for the last few months. He has made all my experiences with Acura very good. I would highly recommend Chris Duncanson.

Cindy crosstour

11 de nov. de 2015

My experience on buying a vehicle was great and stress free. Sophie Morris was so helpful and friendly. I absolutely loved working with Sophie and Crown Acura. Top Notch, A+ salesperson. I love my 2010 Crosstour.

Mikey_teejay

10 de nov. de 2015

Everybody was very helpful with everything, for I bought my first car! Chris helped me with my choice, and he stuck with it even when I had to leave and come back he held my car for me ! Dana also helped me to get a 2.75 Apr or my first car !! I am so happy that these guys were here!

NY Giant 2011

4 de nov. de 2015

It first started with a phone call from Gillian Barnes ,she invited me in to see some cars that were my price range and as soon as I walked in, it didn't feel like a car dealership they make you feel right at home.With the help of Gillian Barnes and Eric Ryan I went home with a car I was truely 100 % happy with.Also Dana Lore business manager who made it all possible I truely appreciate all the great service I encountered at Crown Acura. Management should be very happy with their crew , GREAT PEOPLE Thank you Crown Acura

Sue73

30 de oct. de 2015

Drove up from Bradenton. I am very impressed with my new TLX. Found the staff very friendly and helpful. Got a great deal. Still trying to learn about all my gadgets.

rcarpenter

28 de oct. de 2015

Chris Duncaonson was the bomb! Such a nice guy - made my experience seamless, fast, and enjoyable. Really cared about finding me the right deal and exactly what I was looking for. I highly recommend Chris!

Tiff

28 de oct. de 2015

All of the staff were very friendly and helpful in achieving my goal for leasing my new Acura TLX ! I'm a single mom, back in school, and they really made it financially possible to trade in my old Acura for a new one ! I spoke with Gary and Sue mostly, but there was a couple people working on negotiating the price for me and it worked out well ! Couldn't of had a better experience... Honestly.

Cpagano246

27 de oct. de 2015

We can't say enough good things about this dealership. I found a 2008 Lexus RX350 on their website. We went to the dealership and the car wasn't there. General Manager Dan Morris located it at another Crown location and personally went to get it. I loved the car but decided I wanted my son to look it over also. Not a problem at all! Dan let us take the car that evening so we could show our son. The next day, we decided we would buy the car and called Dan. He then put us in the very reliable hands of Lisa Henderson. In the meantime my husband saw a 2010 Mercedes on the Crown Eurocars website and asked Lisa if we could see that also. By the time we got to Crown Acura to purchase the Lexus, she had the Mercedes there too! We bought both cars at the same time. We have only been in Florida for a month (from Pennsylvania) and I have to say this was the most painless car buying experience we've ever had. EVERYTHING was taken care of. No stress at all. All the paperwork was ready for us to sign and go. We definitely would recommend Crown Acura to anyone looking to buy a car.

b_marie23atyahoo.com

22 de oct. de 2015

Gary Scott was very resourceful during my car shopping experience. He kept me updated on all the information I would need to know, and wasn't super pushy like most car salesmen are. I would recommend Crown Acura, and Gary especially to have a stress-free car buying experience! Also, Adrian Quirk did great with getting me in and out when it came to the paperwork aspect. These guys are great!!

Teamlexus

14 de oct. de 2015

I purchased a 2009 Lexus IS250 with the help of Chris Duncanson. He was very informative and helped me with all of my questions and my unique situation. I couldn't have asked for a better salesman. Dana Lore in finance was also such a pleasure to work with, she is absolutely amazing! The dealer gave me a good offer on my trade in and in a few hours I walked out in my beautiful car. The process was seamless and I would definitely recommend Chris and Dana to anyone looking for a new car.

Crown Customer

10 de oct. de 2015

Chris Duncanson was very polite and professional. Great sales experience.

Kimberly22

9 de oct. de 2015

Just purchased an Acura MDX from Sophie Morris and I absolutely love my new car! Sophie had a selection of several waiting for me out front when I arrived.. After I chose the one I wanted, she took the time to make sure I was familiar with everything I needed to know it before I letting me drive away in it. It had been 9 yrs since purchasing my last vehicle and she made it painless. We had everything wrapped up within an hour. I know where our family will be shopping for vehicles in the future. Thanks Sophie!

JT&BT

8 de oct. de 2015

This is the second car we have gotten from Crown Acura, and the second time we have had the pleasure of working with Sophie Morris. She is friendly, sincere, accessible, knowledgeable and professional. Most of all, we trust that Sophie will help us make the right decision for our family and ensure we get the best deal possible. We will do business with Crown and Sophie again.

NatnBen

7 de oct. de 2015

I was shopping for a used car for my family, found crown Acura online and was contacted by John leinbach. John was great he took his time after 2 visit and one time with 3kids we decided on a car. With the help of Sue Allen and the awesome Dana we had great news! John leinbach sold us a great car and I retired my Scion tC. Thank you??

Mr. Peterson

7 de oct. de 2015

If you are in the market for an Acura, I suggest that you visit John Leinbach at Crown Acura. He is experienced, knowledgeable, professional and friendly. I drove away in my new 2013 TSX knowing that I made the right purchase. Thanks John, you're the best.

kfrain

7 de oct. de 2015

I came to the right place and got great service! John Leinbach at Crown Acura Clearwater made for a stress free and enjoyable time to buy a car. He was informative about cars, helpful in any sense, and even brought us cold waters while we were waiting. I would recommend John and Crown Acura for anyone out there who is looking to buy a car and to feel confident that they will do there best to get you the best offer out there!

Loyal Acura Fan

4 de oct. de 2015

I just purchased another vehicle at Crown Acura and once again, I had a great experience and I am so thrilled with my new car. Crown delivers in every way with a particular emphasis on customer satisfaction. There is no better salesperson to work with than John Leinbach and I was so happy to have him help me again this time with my car purchase. John is extremely personable, helpful, and very patient. He made sure I purchased the right vehicle for me and he went over and above to make sure every detail was perfect. There are plenty of dealerships closer to me however, I don't mind driving a little bit farther to see John at Crown because the overall experience and atmosphere at the dealership are unmatched. I love my car and I love being able to tell people that if they are in the market for a vehicle, they should go see John Leinbach at Crown.

Mdxmomma

3 de oct. de 2015

I have to say that the service, attention and overall customer service I received while purchasing my vehicle at Crown Acura was equal to none! John Leinbach Is one of the best car sales people I have ever had, he was personable, extremely imformative and quite patient. The prossess was seemless and with the help of Sue Ellen(manager) I was able to purchase the vehicle of my dreams and could not be happier! Gary just put the cherry on top by explaining all the features and transferring my baby's car seat for me. I highly recommend this dealership to anyone who needs the best vehicle on the road with the best customer service to go with it!

Priscilla

27 de sep. de 2015

I did not think I would be able to get back into an Acura, I have Had 2. Previously both from John Pearson who is now sales manager, but he introduced me to Richard. Morris a very knoligable sales person we tested car no pressure gave me options and I was out of the dealership all paperwork done in less time than I expected, fantastic experience from test drive to finance dept,, also Dana and sue Ellen. Fantastic,

Flchristine

18 de sep. de 2015

Met John Shaw at the acura dealership in Clearwater Florida on September 13 2015. He was great to work with. He is very knowledgeable and has a great sense of humor. We had just purchased an acura from a private person and wanted to get it inspected. He told us about re-calls we had no idea about. He let us know the car was fine. And offered a free car wash and vacuum. The whole transaction was smooth and painless! They even did a minor repair (a wire or something) without charging!!!!! He is funny and very pleasant!!!!!

cdoyle

16 de sep. de 2015

Gillian Barnes was extremely helpful when we were buying the Acura RDX. I'm am very happy with the overall experience and the new car!

tomsnp

11 de sep. de 2015

To Crown Acura in Clearwater FL, I am just writing to let you know that I received excellent and friendly customer service from Sophie Morris. You see, I live 88 miles away down in North Port FL and I was searching the internet and stumbled across your dealership website when I saw a car that looked good to me. It was a little Scion TC. I called and spoke to Sophie on the phone and she answered my questions. She even followed up and seemed to really care about my car searching and buying experience. I ended up buying a different vehicle from my area due to logistics and other reasons but the car Sophie was working with me on was 2nd on my list. Even though I ended up choosing the other vehicle, for my own reasons, I just wanted to let you know that Sophie was very helpful and available if I had any questions. Because of Sophie's good customer service and concern about my car shopping experience it gave me a favorable impression of your dealership even though I was working with her from long distance via email and phone. The bottom line is Sophie represented your dealership very well and I will also keep your dealership in mind for the future. I was impressed with Sophie and your website and selection of cars at a fair price due to your bottom 10% pricing system.

Von, Trish4344

10 de sep. de 2015

We purchased a 2016 MDX. Eric Ryan was very helpful, knowledgeable, and informative. He made sure to explain all the features of the vehicle, so I felt comfortable before we left. Sue Ellen was also very helpful and pleasant to deal with. The overall buying experience at Crown Acura was Great!

Sai

9 de sep. de 2015

John Leinbach ~ thank you very much! for such a pleasurable car shopping experience. We appreciate you and your team's assistance in closing our deal!Sai and Mark

jghester81

9 de sep. de 2015

I was ready for a change and my wife didn't want our 2012 Chevy Tahoe anymore. The Tahoe was a gas guzzler! I saw a deal online from Acura for an MDX. I initiated the deal online and dealt with the great John Leinbach. After a couple bad experiences at other dealerships, I was thrilled with Crown Acura and John Leinbach! The whole team at Crown Acura treated me great! Easiest and best new car experience I have had!GO SEE JOHN LEINBACH at Crown Acura!!!

P VanNostran

9 de sep. de 2015

Always a pleasure when getting my car serviced at Crown Acura. John is very courteous and cares about you and your car. Thanks for being there for me.

Beth Stidham

9 de sep. de 2015

Sales associate Chris Duncanson made my car buying experience a postive one buy providing excellent service and being uber professional throughout the purchase of my Acura. Chris went the extra mile by returning my call after hours to answer my additional questions. This was much appreciated. Thanks, Chris! You're the Best!

Anthony 1

2 de sep. de 2015

Worked with Gary Scott on the purchase of a new vehicle and once again, this dealership was able to meet all of our needs at the right price. Tried a handful of other dealerships to compare various makes/models but ended up back at Crown for our 3 consecutive transaction there. Thanks Gary and the team.

Ankit P

2 de sep. de 2015

We bought an MDX from Crown Acura. Chris Duncanson was very helpful and answered all of our questions. The dealership even allowed us to take out a loaner prior to purchase to confirm it would fit in our garage!

Samnash47

1 de sep. de 2015

Dan Victory is excellent representative to Acura dealer in Clearwater Florida, he took care of my issues professionally, the car completed in less time than he expected.

edthelen

30 de ago. de 2015

Arrived 1/2 hour early for my service appt.with John Shaw. No problem! He explained what services were needed,put me in right away, service was completed and I was on my way with no delay after wash and vac. Timely, thorough...great service. Thanks John and crew.

brockmangus

29 de ago. de 2015

gillian barnes was great! Easy and fast experience! I'm enjoying my new TLX purchased last week. They offer exceptional service and everyone involved was great

Diane508

26 de ago. de 2015

most recent visit was unexpected. Although I did not have an appointment, I received excellent service and really appreciate my service advisor Dan Victory. I know I can count on him if I have any service needs in the future.

Jessica

25 de ago. de 2015

Brian Bennett was great! He provided service that was timely and thorough. I appreciate the full review of the car, explanations, and plan for next service. Strong attention to detail and excellent customer service! I would go back to Crown Acura.

M5lover

21 de ago. de 2015

I have been going to Crown Acura for years for service on my vehicle. Daniel Victory has always been great to me, very accommodating and honest. Feel lucky to have found a reliable service professional to help me and my car.

mort67

19 de ago. de 2015

Gary Scott does a wonderful job in helping those who are trying to find the right vehicle for their needs. He is there to help people and truly cares about those who come to him to ask questions. Gary guided me through the sales process every step of the way. He is truly a good man.

lfrost

19 de ago. de 2015

John Shaw has been my service manager for 15 years and has always provided excellent service. Even better he has become a good friend. John always has a smile, explains issues thoroughly and communicates.

golf123

18 de ago. de 2015

Gillian Barnes was an exceptional sales representative and made our visit an enjoyable one. She was very knowledgeable and took the time to go over ever detail.

Doug

17 de ago. de 2015

Gillian Barnes was great. She is very professional and knowledgeable. We would certainly recommend her to our friends. Crown Acura is lucky to have her.

Aspas

14 de ago. de 2015

Thank you Daniel Victory for the excellent service you always provide. I appreciate your time and expertise very much. The speed of service was also a plus.

DEBSRDX

13 de ago. de 2015

Could not have been happier, in and out in short order for an oil change and tire rotation. Brian Bennett was pleasent and professional, able to answer my concerns over the radiator fan cycling off and on frequently on my '13 RDX. Complimentary inspection found a bad battery which was replaced at no cost. Timely oil changes and routine maintenance are the cheapest way to ensure a long car life. With the great service my car receives and the 'BG' Protection added as recommended by Brian, I feel even better about it's longevity!

barb4

11 de ago. de 2015

Chris Duncanson was professional, personable, and patient as I went through the process of deciding what car to purchase. I would recommend your dealership to friends. Very positive experience.

Mitchell67

11 de ago. de 2015

I bought my Acura MDX from crown, they really made the process easy. On my first service visit Bart Bartley was my service agent and took great care of my. This is what service should look like

Barb4

11 de ago. de 2015

Great experience from the moment I walked into the showroom until I drove out with my new car. Chris Duncanson was so professional and knowledgeable about the Acura product. My husband and I were also very impressed with Dana Lore as the business manager and John Pearson the sales manager.

wrigley

5 de ago. de 2015

Gillian Barnes was a wonderful person to work with.If you are in the market for a car, try Crown and ask for Gillian.Matt

adang413

5 de ago. de 2015

This is my second used car purchase from this dealer. I drove my 4runner first thing in the morning speaking to Eric Ryan. I left and test drove 4 other 4runners throughout the day. Never once was Eric pushy, as other sales persons I've met throughout my day. The next day I bought the vehicle thanks to Eric Ryan and Dana Lore's help. Top quality will be back.

Matt

5 de ago. de 2015

Gillian Barnes was a pleasure to work with. If you are interested in a pleasant car buying experience, ask for her. She will take good care of you. Matt Helland

JC1

4 de ago. de 2015

Dan Victory is the best. Took great care of me on a Saturday afternoon without an appointment! They had me in a loaner and diagnosed and fixed the problem by Monday. A pleasure to do business with.

Old Clammer

31 de jul. de 2015

Recently I brought my new TLX into Crown Acura for a scheduled service. Bart Bartley was my service advisor again and was kind enough to send me a reminder prior to the appointment so I would not forget. I had a couple questions about my new car that Bart handled very well and showed me that he wanted to be sure I understood the various aspects of my new car. Details of the service work were explained and the cost of the service was outlined. I've always been comfortable dealing with the people at Crown Acura and plan to continue in the future.

USRaven

31 de jul. de 2015

John Shaw in service is always a pleasure to deal with. Out of the two dozen times we've taken our cars to him, he hasn't dropped the ball once. He goes above and beyond to accommodate us and always makes sure we are completely satisfied with our service. Dealership service is a scary thing for many people. It's always hard to trust a new service advisor. John is the rare guy you can always trust and rely on to take care of both you and your vehicle. My wife and I have established a friendship with John over the years because of how he has treated us. We are loyal Crown Acura customers because of the reciprocating loyalty we receive from the Crown family. Note: I am a former car salesman and service advisor for Toyota. I can't tell you how much I appreciate the consistent follow through of everyone at Crown. They are not out to make a quick buck. They are intent on creating lifelong customers, and it shows in every transaction. 5 stars. Highly recommend. Do yourself a favor and try them out, you won't be disappointed.

Bobby Quinn

31 de jul. de 2015

John Shaw in service is always a pleasure to deal with. Out of the two dozen times we've taken our cars to him, he hasn't dropped the ball once. He goes above and beyond to accommodate us and always makes sure we are completely satisfied with our service. Dealership service is a scary thing for many people. It's always hard to trust a new service advisor. John is the rare guy you can always trust and rely on to take care of both you and your vehicle. My wife and I have established a friendship with John over the years because of how he has treated us. We are loyal Crown Acura customers because of the reciprocating loyalty we receive from the Crown family. Note: I am a former car salesman and service advisor for Toyota. I can't tell you how much I appreciate the consistent follow through of everyone at Crown. They are not out to make a quick buck. They are intent on creating lifelong customers, and it shows in every transaction. 5 stars. Highly recommend. Do yourself a favor and try them out, you won't be disappointed.

Colts

30 de jul. de 2015

Service was very quick and efficient. I always appreciate the personal touch Dan gives me when I service my car. I would recommend the service department with Dan to anyone.

Rudyt1082

29 de jul. de 2015

Worked with Gary Scott, who was very patient and informative throughout the entire process. I would highly recommend this dealership, and look forward to purchasing another car from them in the future.

Lee

29 de jul. de 2015

John Shaw has been our Service Advisor for our last 6 Crown Acuras. He is the best! Always helpful, knowledgeable and courteous. He make the service experience painless and always provides the best comprehensive service.

Infviet

25 de jul. de 2015

Great car dealer . our sale consultant was sophie morris, she was very professional and great customer service. Will come back again for next vehicle . Thanks sophie!!!

Vehmar2

25 de jul. de 2015

Great dealership! And their service is incredible! John Shaw is the best Service Advisor I've ever had! No joke. Top notch dealer! I live in Tampa and I go out of my way (Clearwater) to visit John for service.

Capncaveman

25 de jul. de 2015

A very nice place to get your vehicle serviced. Dan Victory is always very helpful, friendly and professional. You definitely get a more personal experience compared to other places...Keep it up!

Urbayer

25 de jul. de 2015

Top notch service ... Professional from in through out processing, Bart had the paperwork and courtesy car ready, worked with Acura Corporate to get rusty wheel hubs painted under warranty and returned a sparkling clean car to me on time as promised. I expected nothing less from an Acura dealership. Job well done.

Mel

23 de jul. de 2015

My engine light came on and I brought my RSX in for a diagnosis. The customer service was great and Bart explained what I needed done in detail and quickly set up my appointment and ordered the necessary parts. I brought my vehicle in the next day and the service was prompt and professional. I received a courtesy call when my car was ready from Bart and he said that Brian would be taking care of me when I picked my vehicle up. Brian was very friendly and got me out of there quickly and on my way. I was pleasantly surprised when I saw that my car was washed and vacuumed. I highly recommend Crown Acura and the service team.

CC123

22 de jul. de 2015

I brought my MDX in for a service appointment yesterday. I was 30 minutes early but John Shaw helped me right away. I always wait for my car and I was out of there in under 90 minutes. I can always count on John for delivering professional, courteous service!

Kristen Castaldi

21 de jul. de 2015

Gillian Barnes at Crown Acura was so wonderful to work with. As an out-of-state buyer, negotiating the purchasing process of a car can be complicated and daunting. Gillian was so easy to work with, helped me work out everything I needed to do to purchase my vehicle, and helped me make sure I was getting what I wanted by personally going out to the car and taking additional pictures of things that I requested. I flew in to St. Petersburg and she picked me up at the airport and I drove home in my new (gently used) Lexus! Thank you so much to Gillian and everyone else at Crown Acura for making this buying experience so positive.

BCSF

21 de jul. de 2015

I had just returned from vacation and needed my car serviced. Brian Bennett was able to fit me in for a same day appointment. Thanks!

kristenc812

21 de jul. de 2015

Gillian Barnes at Crown Acura was so wonderful to work with. As an out-of-state buyer, negotiating the purchasing process of a car can be complicated and daunting. Gillian was so easy to work with, helped me work out everything I needed to do to purchase my vehicle, and helped me make sure I was getting what I wanted by personally going out to the car and taking additional pictures of things that I requested. I flew in to St. Petersburg and she picked me up at the airport and I drove home in my new (gently used) Lexus! Thank you so much to Gillian and everyone else at Crown Acura for making this buying experience so positive.

Karen

21 de jul. de 2015

I recently took my ILX in for an A1 service with Dan Victory. Unfortunately, my schedule can be hectic and I had to reschedule the appointment three times. The final scheduled appointment did not show up on Mr. Victory's schedule and it was not a problem. My car was serviced and completed within the hour and I was on my way. The service expense was reasonable and he did alert me to future service that would have to be done to maintain good working condition of my car. Great service, Dan is always pleasant to deal with and is an asset to Crown Acura.Thank you,Karen

Emily

20 de jul. de 2015

Dan was very nice from the very first time we spoke on the til the end after my airbag was replaced. Dan even made sure my car got washed! I was very pleased with the friendly service.

Tony

18 de jul. de 2015

My tire had an issue with air pressure ,so upon inspection the service team informed me that I had a nail In the tire. They determined it could be repaired,and the rest is history. Tire fixed and software updated on the car, all is good.thanks Dan and team..

Adam

12 de jul. de 2015

I recently leased an Acura TLX at Crown Acura and the overall experience was fantastic! Chris Duncanson greeted me as soon as I walked through the door and assisted me every step of the way up until I drove my new car off the lot. I appreciate all of the efforts of Chris and the entire team, and I look forward to a continued relationship with Crown Acura in the future!

jk

12 de jul. de 2015

Bought my first car at Crown Acura and can't say enough about the professionalism of the sales team, John Leinbach and John Pearson. While most dealers always do a great job to get the deal closed, the entire team at Crown Acura proved the post sale treatment is just as important to them. When we had a problem with the car a little over a week later and almost 1500 miles north of Clearwater, John Leinbach and Brian Clausen stepped up to the plate and knocked it out of the park!! The true measure of a great dealership is really how they treat you after you drive off the lot - based upon my experience,I would recommend Crown Acura to anyone and everyone!

Tampa RLX SH

11 de jul. de 2015

Dan Morris sold me my 1st Acura over 10 years ago and now on my 3rd Acura, Dan, as General Manager was instrumental in obtaining a 2016 Acura RLX Sport Hybrid Advance per my requested specifications. I have pursued this car for nearly three years. It is rare, difficult to access and difficult to obtain. But Dan engaged Acura leadership and made my sought after RLX Sport Hybrid a reality. Dan's involvement was exceptional.. I have never experienced such exceptional efforts from any car purchase in my lifetime. At one point I was about to give up obtaining this car and shopped other brands, but Dan and his staff at Crown Acura , especially Sales Rep Richard Morris, Service Advisor John Shaw and Tech Greg Muszynski all have developed personal relationships with me over the years. I could not walk away from that. So I am thrilled Dan was able to obtain the RLX Sport Hybrid for me. It keeps me in the Acura vehicle I so desired and keeps me in the Crown Acura Family.

tandc

10 de jul. de 2015

Crown Acura service team is one of the reasons why I love my acura. John Shaw and crew always makes me feel like a vip. They make switching extremely difficult.

DJProgress

8 de jul. de 2015

The service team is absolutely amazing. They are quick and efficient with there work. John shaw is a great guy. Brian Bennett has been really professional. He keep me well informed with the work that was being completed on my car. It was great that I had the option to get my car washed as well. Thank you Brian Bennett and the rest of the Service Team.

dragonlady313

7 de jul. de 2015

I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this visit and I continue to request him every time I visit Crown Acura because he treats me like family. Let me also say that I've been driving Acura's since 1992 when I got my first car, a 1992 Acura Integra. My sister had 2 Acura Integras 1995 & 1997. My husband bought me a 1999 Acura TL and I purchased my 2007 TL, which I continue to drive. All of these vehicles were purchased from Crown Acura and I will continue purchasing vehicles from them and having my Acura serviced their. After 23 years of excellent service and support, I highly recommend this dealership, service department and John Shaw to everyone.

shelbyb12354

7 de jul. de 2015

I highly recommend John Leinbach. He really took care of me and made my experience with Crown Acura a pleasure. He was very knowledgeable about the car features.

Mnigro64

2 de jul. de 2015

I leased my first SUV and first Acura. I love my new 2016 Acura RDX. Charles Johnson made it fast and easy and a overall great car buying experience, from the test drives to the purchase and delivery. He was very detailed in making sure I knew all the RDX features before driving off the lot. From the Nav system to pairing Bluetooth to safety features and sound system. I was also introduced to Service. Thank you Charles, Sue Ellen and Lisa! I will recommend Crown Acura to all my friends and family.

jquigley

2 de jul. de 2015

Gary Scott helped in my purchase of a new TLX 6 cylinder w/ Tech. I first looked at the car some 6 months ago, and Gary followed up with me. I came back to the dealership, and Gary remembered my previous visit, took me through the test-drive of a couple of vehicles, reviewed color options with me, and helped steward the negotiation process for me. In the end, I got what i felt to be a fair deal on my trade-in and new car. I didn't feel pressured to buy, nor get the bait-and-switch at finance time. Negotiating a car purchase is not one of life's great joys, but the candid exchange made this transaction one which won't have me trembling at the thought next time.Thank you Gary & Sue Ellen.

EZGIII

1 de jul. de 2015

I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even times when I'm with other service advisors such as John Shaw or Bart, Crown Service always does a great job on my car. I feel great piece of mind bringing in my TL for service. Even though car dealerships always charge more for service jobs, it's worth it in the end because peace of mind is priceless.

zagro002

30 de jun. de 2015

I came in to buy a 2016 MDX after a very poor experience with Scanlon Acrua in Fort Myers. Driving up to Clearwater was well worth it. Lennie Harrison was absolutely fantastic! He made the entire purchase very easy and painless, even on a VERY busy day for them at Crown Acura. Both Lennie and the general manager spent time talking to me while we were waiting on the finance department to finish writing up the paperwork. Both guys went out of there way to make sure my entire experience was pleasant, and I couldn't recommend Lennie more! Even though it is out of they way I will be driving back to Crown for all maintenance based on this purchase experience.

E

29 de jun. de 2015

Dan Victory and Brian Bennett were both very professional and helpful. Thank you for all your help in getting the Air Bag recall done so quickly.E

Seminolejoe

23 de jun. de 2015

My wife and I enjoyed the very kind, courteous and professional services provided by Brian Bennett during our recent visit to your dealership. He was patient and we appreciate the service that he provided us.Joe & BJ Mackay

CBFlorida

23 de jun. de 2015

Sophie Morris was a pleasure to work with and Id recommend her to anyone looking to buy an Acura. At no point did I feel pressured into a decision and she was happy to offer advice as we went along. Sophie has a keen grasp of the technology available across Acuras lineup and how it translates into a better driving experience. My new car was ready to be picked up more quickly than I expected and I am very happy with my purchase.

HKRec

23 de jun. de 2015

I needed a new car after driving the same Mercedes for 14 years. I was put in touch with Sophie Morris at Crown Acura from one of Crown's other dealerships. We communicated via email and worked out all of the details of my new Acura ILX purchase so when I went into the dealership, I was out the door very quickly with my new car and that included the evaluation of my trade in. I highly recommend working with Sophie Morris as she was extremely knowledgeable and prompt in replying to my numerous questions including arranging financing. Thank you!

Stan/Linda

22 de jun. de 2015

We were very satisfied with the cooperation, service and courtesy provided at Crown Acura.After 3 months of test driving similar vehicles at numerous dealers in Sarasota, Venice and Lakeland Florida, we decided to purchase the vehicle at Crown.Noveed Kanchwala and the Sales Manager Sue Ellen Rumple provided the best price and dealt with a great deal of integrity. Noveed spent a considerable amount of time explaining all the functions with the Tech Package and followed up with a courtesy call the next day. We drove the 70 miles from Venice, Fl to Clearwater Fl because of their outreach to the customer and trust in purchasing a new vehicle.Needless to say my wife Loves her TLX.Linda and Stan Yaro

fmacura

21 de jun. de 2015

Recently had my vehicle serviced at Crown Acura and Daniel Victory was very pleasant. He took good care of my vehicle. Definitely would go back. Thank you.

jtc

20 de jun. de 2015

Just purchased a new mdx from Chris Duncanson. The reason I say that he was the driving force with his knowledge, professionalism and ability to relate to a customer. After shopping around various dealers, Chris was the sole reason I choose Crown. They are extremely fortunate to have such an employee.

johnjtc

20 de jun. de 2015

Met with Chris Duncanson sales consultant. A real class act. His professionalism, his knowledge of the product, but most of all his ability to deal with customers. As I told him I bought a new MDX because he is just not your typical car salesman. It was an extreme pleasure to deal with him.

LuckyJo

13 de jun. de 2015

I called the dealership and had an appointment in a few days. Everyone I dealt with was pleasant, courteous and effective. Dan Victory, my service advisor, was especially helpful and attentive.

mdx123123

13 de jun. de 2015

Daniel Victory provided a superb, customer service experience. Talk to him if you have any issues with your car and he will help you out. I wish all customer service people were as good as Daniel Victory.

twtypie

12 de jun. de 2015

I love my new 2015 Acura RDX. I bought it from Crown Acura. Gillian Barnes and Gary Scott were great sales people. Gillian and Gary were able to locate and obtain the color (Red) I wanted for my new sports utility vehicle. They are great people that follow-up on every comment/concern. I consistently receive fast quality care from respectful and caring people.

lynnvelasco

11 de jun. de 2015

Dan Victory was very helpful and even suggested for me to get a rental at their own expense so I don't have to waste my time waiting for the repair . The car was finished in timely manner . I'm very happy with the service .

jennyholmes

11 de jun. de 2015

My 2010 Acura was repaired in a timely manner while I was given a rental so I could go back to work. John Shaw was most helpful in offering suggestions for the above work to be done in anticipation of an upcoming road trip. Thanks a bunch!

eflyer

11 de jun. de 2015

We were looking for a midsize luxury SUV. Once my wife found the Acura she was hooked on it. Gillian and Gary both worked with us on this. Gary took her for the test drive and explained the car and options. The only problem we had was the car was not available in the colors that my wife wanted. Turns out, and we confirmed this, there were only 2 cars in her color selection in the state of Florida. That did not stop them. The dealership arranged a deal with the nearest dealership that had one, 103 miles away, and got the car in for my wife. Because of how this deal was done, they asked for a deposit on the car. Something I could fully understand. We left our trade with them. In the meantime, they gave us a brand new Acura as a loaner car till hers came in.When Gillian called and told us the car was available, we scheduled a time to come in and finish all the paperwork. When we got there, Dana had everything lined up for us. While there was a lot of signing of papers, it was still only a 15 minute stop on our way to ownership. Also, while it is Dana's job to try to sell us add on services and programs, she is not high pressure and allowed us to break out and pay for just the portion we wanted. Prepaid service and maintenance.After all the paperwork, Gillian took my wife and I out to the car, where she had already transferred out plates and the self adhesive sunpass to the new car. She spent about 45 minutes going through every option on the car with my wife and even made sure all the seat memories, radio channels, Bluetooth, and phone options were properly set. By far, the most thorough introduction to a new car we had ever experienced.To sum it all up, from the first time we walked in, to when we pulled off the lot in a brand new RDX, this was a 5 star experience. I highly recommend working with Gillian, Gary, and the whole team at this dealership.

CMF178

8 de jun. de 2015

Another AWESOME car buying experience at Crown Acura. Thank You so much Charles Johnson, John Pearson, Dana Lore and John Shaw for a hassle-free encounter. My many thanks also go out to Brian Clausen, John Schnepp and the rest of the Crown Acura staff. I absolutely LOVE my new ILX.

Eastbay

5 de jun. de 2015

I recently bought a car at crown Acura and I am very happy with my choice.Great place, professional staff, especially Lennie Harrison - he is smart, very fun to work with and, the most important, he is not annoying. In most other places salespeople are very selfish, don't even let you to look at the car, literally trying to shove it down to your throat. They call you almost every day and this is very annoying.I enjoy doing business with Crown Acura. Other dealerships around should take example from them.Denis.

Bradleysadeghpour

4 de jun. de 2015

Long time crown acura customer, the people here have worked here a long time and really actually care about you!!! The managers Sue Ellen and John Pearson are so kind and friendly; and my salesperson Richard Morris is absolutely amazing!!! He is so patient with me during the car selection process; and these people really know about SERVICE AFTER THE SALE! They want you to be happy with your purchase! The business manager Dana is also always a pleasure to deal with- always happy and smiling! If your looking for a dealership that CARES ABOUT YOU, pick CROWN ACURA! (Family has purchased 7 vehicles from Crown Acura) -bradley

Acuragal

4 de jun. de 2015

I was in for routine service. Dan Victory is always pleasant to work with. He takes care of my car and provides excellent customer service. Thanks, Dan!

Chris

2 de jun. de 2015

What a relief to find a Dealership that not only made us feel at home but made the whole experience very pleasant. Naveed Kanchwala was our salesman... Not only did he answer all our questions but made sure to quickly introduce us to the Sales manager (Sue Ellen Rumple) and the Service Adviser(Brian Clausen) who were also fantastic. I will definitely be back for my next car as well as highly recommend them to anyone looking...Chris

Linda A.

29 de may. de 2015

I had the pleasure of working with Gillian Barnes in my purchase of a new Acura. I always dread the process of trading in a vehicle and purchasing a new one because, historically, it's been a very painful experience. To my surprise, that was not the case at Crown Acura. Gillian was ever professional and exceptionally knowledgeable about the vehicles. She is a delightful person with a warm personality and a great sense of humor. And, perhaps most importantly, I had done quite a bit of research and feel confidant that I received a fair price for my trade and paid a fair price for my MDX. I highly recommend Gillian Barnes and Crown Acura.

Linda A.

28 de may. de 2015

I had the pleasure of working with Gillian Barnes in my purchase of a new Acura. I always dread the process of trading in a vehicle and purchasing a new one because, historically, it's been a very painful experience. To my surprise, that was not the case at Crown Acura. Gillian was ever professional and exceptionally knowledgeable about the vehicles. She is a delightful person with a warm personality and a great sense of humor. And, perhaps most importantly, I had done quite a bit of research and feel confidant that I received a fair price for my trade and paid a fair price for my MDX. I highly recommend Gillian Barnes and Crown Acura.

greekhunny

26 de may. de 2015

Purchased new vehicle at Crown Acura with Chris Duncanson. Chris was fantastic, easy to work with, and very knowledgeable. He was in constant communication with us throughout the entire process and was very thorough in reviewing our new car details, features, etc. Easiest car buying experience I've had! Thank you Crown Acura & Chris!

greekhunny

26 de may. de 2015

Purchased new vehicle at Crown Acura with Chris Duncanson. Chris was fantastic, easy to work with, and very knowledgeable. He was in constant communication with us throughout the entire process and was very thorough in reviewing our new car details, features, etc. Easiest car buying experience I've had! Thank you Crown Acura & Chris!

Cindi D

25 de may. de 2015

Just bought a 2016 ILX from Chris Duncanson and I have never had such an easy and stressless buying experience until now. My husband and I felt no pressure to buy and Chris explained everything I needed to know to right down to the smallest detail. I would recommend Chris Duncanson to everyone I know that is wanting to buy an Acura.

OZ

24 de may. de 2015

I recently had my 2013 RDX serviced with John Shaw and he continues to provide the same superb, excellent, comprehensive, and convenient care he has given me and my Acuras for the last 11+ years. He kept my 2004 MDX running wonderfully and reliably for many years and that was the main reason I stayed with Acura when I was ready to downsize and get into a lower mileage car. I look forward to running my RDX as long or longer than my MDX, thanks to John.Jan H.

Holly's Acura

21 de may. de 2015

John Shaw of Crown Acura continues to surpass all my expectations for exceptional service. He takes time to provide advice and is attentive to the busy professional. Great customer service and knowledge of the Acura product.

FrankG

15 de may. de 2015

As always my 05/14/15 service visit at Crown Acura was Excellent! I always select John Shaw as my Service Advisor. Due to my schedule demands,I appreciate that John got me in for service on short notice. He is always professional and informative and let's me know in advance what I need and estimates how long it will take. I have bought 10 Acura's at Crown since 1988 and John Shaw is the best Service Manager I have dealt with. I am getting ready to buy another Acura soon and I look forward to continuing to work with John along with Dan Morris, Sales Mgr, and my Sales person, Sophie Morris.Sincerely, Frank Gonzales

Borders, CL

15 de may. de 2015

John Shaw recently oversaw required maintenance on my Acura TL. He is very professional when dealing with the customers and addressing their concerns. THANK YOU!

cmcivor

14 de may. de 2015

Thanks to Crown Acura and particularly to John Shaw, service manager, who has helped me with everything from chunks out of my tire to scheduled maintenance for the last 10 years. Just recently took the MDX (my second) in for routine service and John and the crew managed all aspects with professionalism and kindness. Thanks for a lifetime of great service, John!

pmarlx

12 de may. de 2015

Recently moved to the area and had not visited any local Acura dealerships yet. Did so when my 2014 RLX needed some recall work done. Met Dan Victory, who was my service agent. I was completely satisfied with the whole experience. Dan managed the process efficiently and all the issues got taken care of on time. He also made sure I had use of a loaner. In addition when I got my car he noticed a problem with a cover plate under the seat. He tried to fix it personally, but couldn't. So he ordered a new part which will be covered under warranty. EXCELLENT!! I will be back! I have found my new Acura dealer and Dan will be my requested service agent!

Numbercruncher

8 de may. de 2015

Victory...as in Dan Victory. Took care of me and kept me up to speed the whole way through my service issues. I was pressed for time and he offered to personally go out and help them wash my car to speed up the process. Gillian Barnes also exceeded my expectations. If you need a car she is the lady...warning don't play golf with her; she'll take your money. Not really, but an excellent golfer. Her home course is Mangrove Bay. Sincerely,A satisfied customer.

Natalia

7 de may. de 2015

I cant say enough good about Gillian Barnes and my experience of buying 2015 Acura MDX. Very professional, ready to help and knowledgeable in any way possible. Gillian was able to answer any questions I had and seemed like she had my best interest in mind. The transaction was smooth and I walked away with the exact vehicle I wanted. Very happy with my experience at Crown Acura in Clearwater!

Paul

7 de may. de 2015

My wife and I recently purchased a vehicle from Crown Acura and had a terrific experience with Gillian Barnes. She was extremely helpful and had a thorough knowledge of the vehicle. We highly recommend her if you are in the market for a vehicle. We are also very pleased with the MDX.

Natalia

7 de may. de 2015

I cant say enough good about Gillian Barnes and my experience of buying 2015 Acura MDX. Very professional, ready to help and knowledgeable in any way possible. Gillian was able to answer any questions I had and seemed like she had my best interest in mind. The transaction was smooth and I walked away with the exact vehicle I wanted. Very happy with my experience at Crown Acura in Clearwater!

Paul

6 de may. de 2015

My wife and I recently purchased a vehicle from Crown Acura and had a terrific experience with Gillian Barnes. She was extremely helpful and had a thorough knowledge of the vehicle. We highly recommend her if you are in the market for a vehicle. We are also very pleased with the MDX.

Ang12345

6 de may. de 2015

I have been getting my car serviced here for over a year and would not go anywhere else solely because Dan Victory is the best service advisor ever. He explains everything to me thoroughly and in a professional manner. He is utterly awesome!!!

Ruby

5 de may. de 2015

Our car needs the maintenance services. Brian Bennett was very nice to help us. My car got the oil change, and found out the two tires got nails. We took the car to get the services where we bought. Brian was very helpful. Everything was very smooth in and out. Thank you Brian, you are great! Yeah!

Momof3

4 de may. de 2015

So many people say stay away from having your car repaired/serviced at the dealership...apparently they haven't gone to CROWN ACURA. I went in to have several repairs done on my Acura TL- John Shaw took the time to go through the necessary repairs and I was shocked to find that his quote was actually within dollars of the quote I received at Tiresplus and the bonus was that Acura would be using Acura parts, not after market. I cannot thank John Shaw and the service department enough for their expertise and professionalism!!! Highly recommend them, you will not be disappointed.

Suzanne D

2 de may. de 2015

This is the second vehicle my family has purchased from Crown Acura this year. Both times Chris Ducanson assisted us. He is a very polite, friendly and knowledgeable sales person. He was able to find us vehicles that suited our wants and needs. He puts the customer first and even rescheduled a personal appointment of his and stayed later to assist us. He went above and beyond any sales person we have ever delt with. Would definitely buy another vehicle from Crown Acura and Chris again.

MichaelG

30 de abr. de 2015

I purchased a 2015 Acura TLX from Gillian Barnes at Crown Acura on 4/25/15 and couldnt have been happier with the process. Gillian did a great job explaining all of the features of the TLX during our initial test drive a couple of weeks prior and was very helpful answering any questions that came up as we moved forward. Once I purchased the car, Gillian spent another hour or so with me to go back through the different features available in the TLX and make sure all of the settings were adjusted to my preferences. When I drove away, I knew exactly how everything worked and havent had to look at the owners manual yet. I had researched and test drove several other vehicles at different dealerships and a big reason I settled on the Acura TLX was because of how easy and painless Gillian made the car buying experience for me. Had Gillian worked at one of those other dealerships, I may have purchased a different vehicle all together. Crown Acura is lucky to have her and Im glad she was my sales person, as I love my new TLX.

moemaz

30 de abr. de 2015

it was my first car service for my new Acura, Brian Bennett was my service adviser ,promptly helped me with the check in ,called me when the car was don, everything was great . thank you for great customer service . moe mazhar

David Hall

28 de abr. de 2015

After very negative experiences with a local Acura dealership, I sent an internet inquiry to Crown Acura. Chris Duncanson promptly reponded. Through emails, we defined the transaction and pricing including a trade-in. Sales Manager, Sue Ellen Rumple and the gm also touched base to make sure everything was progressing smoothly. When the time came to inspect the trade-in and finalize the deal, we were overwhelmed by the professionalism and no pressure attitude of Chris and Sue Ellen. We drove home that day with our new MDX. There was no second guessing or haggling with the numbers. We plan on a long and happy relationship with Crown Acura.

jjcars04

24 de abr. de 2015

I came to Crown Acura for an oil change, I do not drive an Acura, but was treated as if I did. When I pulled in I was greeted and asked what I needed very politely, I then was taken inside and spoke with a man named Dan Victory, Dan was friendly, explained everything to me in detail as to what the process would be and also let me know in advance they were busy, but willing to squeeze me in. When my car was finished I was walked to my vehicle and sent off with a huge thank you from Dan. I would definitely return to Acura for service and recommend them to everyone. Great prices, and fabulous service.

Acura Princess

24 de abr. de 2015

Bart made it a very pleasant experience. He was professional, approachable, and informative. I am happy this is my new Acura dealership. I will be back.

lu204

23 de abr. de 2015

Chris Duncanson is professional and works for you. 2nd car I bought from him. The 4th from Acura. Definitely recommend and purchase from them again.

Drum0054

22 de abr. de 2015

Love crown Acura I bring both my mdx and rl up there to get services. Dan victory is always great and helpful with everything I need done. Thanks Dan and everyone at crown:

Frank's MDX

22 de abr. de 2015

Dan Victory coordinated my auto servicing. After the mechanic's review, the necessary work was explained. I was not pressured to have more work done than necessary. All repairs seem to be done correctly. I wouldn't' hesitate returning for future repair work.

Acursx05

20 de abr. de 2015

Took my Acura for service for the first time at crown Acura. Scheduled for spark plugs change and Brian Bennett was friendly and extremely knowledgeable. Pleasure working with Brian.

Bill8253

14 de abr. de 2015

Jillian Barnes is totally professional but also friendly and down to earth. A matter of fact we purchased a RDX a couple of months ago and we just went back and traded our other car for a RLX. Not only Jillian was great but Sue Ellen (sales mgr) and Dana (finance) was equally as good. Jillian is on top of everything from the minute you walk in to the the time you leave, the reason we went to Crown Acura was from reading reviews and seeing Crown was loved by everybody. I was blown away with the whole organization !! What a match quality vehicles, top quality employees. No brainer, go to Crown Acura

LarryP

14 de abr. de 2015

I purchased the navigation update from Acura. It turned out that to update the nav on my 2014 RDX was unnecessarily complicated. I called Crown Acura and they said to bring the car in. Bart Bartley was the service representative I worked with and he was very helpful with getting the update uploaded into the nav system. I appreciated the help he gave me with the update and will continue to bring my RDX to Crown for service.

JB15

14 de abr. de 2015

This is the third MDX we've purchased from Crown, and specifically, Chris Duncanson. We always return to him and the dealership, because they are focused on optimum customer service and a fair deal. Chris went above and beyond to make sure we were satisfied with this particular vehicle. We just came off a road trip and loved it--the '15 MDX Tech package. Not only does it now allow regular unleaded (!!), but I logged an average MPG of 26.2. Pretty big step up, as well as all of the safety features available. I have to say, I'm a little annoyed at the limiting of functions on NAV entries when the vehicle is in motion. I understand the importance of safety, but it seems as though there should be some acknowledgement that then allows regular inputs. Perhaps a weight sensor in the passenger seat to affirm that there is indeed a passenger who is making the inputs--not the driver.. In any event, we are very pleased with Crown and with Chris in particular, which is why we keep coming back. Dana in finance was terrific, too, and beat our credit union with a verrry competitive rate.

Rob

13 de abr. de 2015

Gillian Barnes did a great job serving us as we bought our Acura. She's knowledgeable, professional, and made sure we were taken care of. Thanks Gillian!

JB15

13 de abr. de 2015

This is the third MDX we've purchased from Crown, and specifically, Chris Duncanson. We always return to him and the dealership, because they are focused on optimum customer service and a fair deal. Chris went above and beyond to make sure we were satisfied with this particular vehicle. We just came off a road trip and loved it--the '15 MDX Tech package. Not only does it now allow regular unleaded (!!), but I logged an average MPG of 26.2. Pretty big step up, as well as all of the safety features available. I have to say, I'm a little annoyed at the limiting of functions on NAV entries when the vehicle is in motion. I understand the importance of safety, but it seems as though there should be some acknowledgement that then allows regular inputs. Perhaps a weight sensor in the passenger seat to affirm that there is indeed a passenger who is making the inputs--not the driver.. In any event, we are very pleased with Crown and with Chris in particular, which is why we keep coming back. Dana in finance was terrific, too, and beat our credit union with a verrry competitive rate.

Angela

8 de abr. de 2015

I bought a new 2015 Acura RDX here yesterday and couldn't be happier with the experience. This was my first visit to Crown Acura and also my first Acura. Chris Duncanson was extremely patient, honest, knowledgeable, and an absolute pleasure to work with. We felt zero pressure. This was the first time I've ever purchased a car and left the dealership feeling 100% satisfied with how I was treated and with the deal I received. Thank you to the entire Crown Acura team!

angrwilliams

8 de abr. de 2015

I bought a new 2015 Acura RDX here and couldn't be happier with the experience. This was my first visit to Crown Acura and also my first Acura. Chris Duncanson was extremely patient, honest, knowledgeable, and an absolute pleasure to work with. We felt zero pressure. This was the first time I've ever purchased a car and left the dealership feeling 100% satisfied with how I was treated and with the deal I received. Thank you to the entire Crown Acura team!

JoannaC

8 de abr. de 2015

I have always been in the opinion that car dealers are a dime a dozen. That is not the case at Crown Acura. For 5 years Sophie Morris has been my sales associate. Sophie goes over and beyond her professional obligation to make a customer feel special. Whether it is is sales or service, I always have a positive experience at Crown Acura.

Cj

6 de abr. de 2015

This was my first visit for service to the Crown Acura in Clearwater. I was greeted immediately at the drop off location by a very friendly and efficient employee. He directed me inside to my Service person, Bart Bartley. Bart was very efficient, friendly, and explained step by step the process for my service. It only took about one hour - half. Bart went over all the paperwork with me and checked me out and got me on my way. I was made to feel like a valued customer by everyone that I came in contact with at the Service Department.

Daisy

2 de abr. de 2015

Bart Bartley did an amazing job of taking care of my service needs for my Acura TL.Everything was handled expediently and smoothly and above expectations.Thanks so much, Crown Acura! I love the way the service department works together as a team with a great attitude and a smile!

Thi

1 de abr. de 2015

Came in for an oil change but did not have an appointment. Daniel greeted me and my husband and got us set up with one right away! Came in the next day and got my service done. Overall experience was great, Daniel was able to conversate with us and made us feel welcomed. I will definitely be back for my next service with Daniel.

LP

25 de mar. de 2015

Great in and out Service by Dan Victory. I needed an oil change and tires for this visit. Always takes care of me when they are even busy.

dave

24 de mar. de 2015

Dan victory has always gone above and beyond to accommodate my hectic schedule. professional courteous and efficient and always paying attention to detail. keep it up Crown

Leah

11 de mar. de 2015

Always a great experience. I request John Shaw for all my service needs at this location. He is attentive and responds effectively. I'm always able to get an appointment in the time frame I request.

tprouty

9 de mar. de 2015

3.4.2015 I brought in my 2012 MDX for a B123 service. John Shaw, assistant service manager, greeted me at the door and took terrific care of me while I waited for my vehicle. Having recently moved to the area and as a first time Crown Acura customer I was curious to know how Crown would stack up versus the other Acura dealerships I have used. John and his team were great. They gave me a detailed estimate (prior to beginning any work), provided timely updates while I waited, and even took the time to follow-up with me the next day to make sure I was totally satisfied with the work. Bottom line: I would not hesitant to take a vehicle to Crown Acura for service, particularly when working with John Shaw.

Diana

8 de mar. de 2015

I went to this particular Acura dealership to look at a mini cooper which was advertised on a web site and had one of the best car buying experiences of my life. From beginning to end the staff was professional and attentive to all of our needs. I received a wonderful deal on the mini cooper and left within a few hours. Thank you very much to both Gillian and Dana for all the hard work. It was greatly appreciated. I will definitely recommend this dealership to friends and family and I will probably go back in the future.

lon

8 de mar. de 2015

Gillan barnes was very nice and friendly to deal with,offering cookies and water and taking time to get to know me better. Called on Sunday knowing that they were closed and she called back a short time later to set up meeting time on Monday to see car. Would highly recommend her for any body looking to buy a car .

reneesutter

6 de mar. de 2015

As always, the service department at Clearwater Crown Acura was outstanding - much of this is due to John Shaw. John always goes out of his way to treat clients with the utmost respect. They even installed my "Roll Tide" tag!

Jet

6 de mar. de 2015

Our buying experience was great with Chris. He was helpful and understanding of our needs. He listened to us and went the extra mile for us.

Q

2 de mar. de 2015

Crown Acura's service Department has always been great to deal with. They are timely and their quality of work is excellent. I worked with Bart Bartley who, as always, was friendly and helpful.

NewAcuraBuyer

1 de mar. de 2015

Please look no further than Gillian Barnes to help find an Acura. Called more than 4 dealers shopping and found Ms.Barnes through her excellent online reviews. Explained over the phone what I wanted and she immediately started working. After a few short phone calls my deal was set. Next day met at her office and picked color for my new Acura. Paperwork was next and it was handled very fast and flawlessly! Outside my new Acura was waiting gleaming and gorgeous! Gillian carefully demonstrated how to use the technology and controls and away I drove. From start to finish this was the easiest and most enjoyable purchase! Contact Gillian she will definitely exceed expectations.

New Acura Buyer

1 de mar. de 2015

Please look no further than Gillian Barnes to help find an Acura.Called more than 4 dealers shopping and found Ms.Barnes through her excellent online reviews. Explained over the phone what I wanted and she immediately started working.After a few short phone calls my deal was set.Next day met at her office and picked color for my new Acura.Paperwork was next and it was handled very fast and flawlessly!Outside my new Acura was waiting gleaming and gorgeous!Gillian carefully demonstrated how to use the technology and controls and away I drove.From start to finish this was the easiest and most enjoyable purchase!Contact Gillian she will definitely exceed expectations.

riz

1 de mar. de 2015

John Shaw and the service team have done it again! My visit with the 2010 RDX I purchased almost 2 years ago used-certified needed the B1 service, when I scheduled it was projected to take 2 hours, I was out of there with car vacuumed and washed in less than 1 1/2 hour. Barely time to check in with John and visit with Chris D who was at his desk early- he sold me the car which I love in great part because the Crown Acura folks are so pleasant to work with. Leadership give these folks a pat on the back...a raise if possible!

Karenmcfl

28 de feb. de 2015

I bought my first Acura at Crown in 2009 buying a new TSX. It was easily my best car buying experience. I continued to drive across the bridges to get my car serviced by them, enjoying wonderful treatment by John Shaw and the rest of the service staff. Recently I had the unplanned need to buy another car. It was an easy choice for me to start at Crown. I wanted the extra comfort of a certified pre-owned car and had three picked out from their website that I was interested in. Working with Richard Morris and the sales staff they again made the buying experience easy, understandable and as stress free as possible. From service to sales to warranty to financing the people you work with at Crown are knowledgeable and just a pleasure to work with. I highly recommend them and cannot imagine buying a car someplace else.

AB

23 de feb. de 2015

On February 20th I brought my 207 Acura TLS in for replacement of my GPS unit. The car was fixed and done at the promised time. I was also provided a loaner vehicle so that impact to my work was limited. As always John Shaw and the rest of the service team were very friiendly - helpful and got me and and out very quickly.Andy Blyth

Christina

18 de feb. de 2015

We've bought two vehicles from this dealership and dealt with Richard Morris both times. He is very friendly and always listens to our needs. I don't believe I will ever choose another dealership again. Crown is my dealership of choice.

Mary Lee

15 de feb. de 2015

The service received at Crown Acura by Christopher Duncanson is always professional, warm, friendly, courteous, personal. He is extremely knowledgeable and goes out of his way to answer my questions and concerns. This is my 4th car from Crown and I would go no where else.

Tom

11 de feb. de 2015

I expected a reasonably long wait so I brought a book. I was greeted at the car as I drove in and the gentleman was most attentive and helpful. Dan Victory was my go-to guy and he took the information and told me he would call me when my car was finished and washed. I barely got a few pages into the book when Dan beckoned me back to his desk. Dan and Crown Acura get 10's on a scale of 1 to 10. Thanks!

Baitzmotel

9 de feb. de 2015

We purchased an RDX in February 2015 and the entire experience was awesome from the time we walked in until we drove off in our new vehicle. Gillian Barnes was such a pleasure to deal with. She was extremely professional, friendly, and very thorough and knowledgeable. She took us around and showed us the service department and spent a lot of time explaining all the bells and whistles on our new RDX. Sue Ellen and Dana also made our experience great! When we are ready to purchase another vehicle, we will definitely be back.

Baitzmotel

8 de feb. de 2015

We purchased an RDX in February 2015 and the entire experience was awesome from the time we walked in until we drove off in our new vehicle. Gillian Barnes was such a pleasure to deal with. She was extremely professional, friendly, and very thorough and knowledgeable. She took us around and showed us the service department and spent a lot of time explaining all the bells and whistles on our new RDX. Sue Ellen and Dana also made our experience great! When we are ready to purchase another vehicle, we will definitely be back.

Hunters89

3 de feb. de 2015

I've bought over 32 vehicles from many dealerships over the years and was pleasantly surprised by this one. Sophie Morris, our Sales Consultant, was the friendliest, most down to earth persons I've run into in the business! Her knowledge and no pressure attitude will make me come back for all my vehicles.

gvasallo

1 de feb. de 2015

My experience was awesome at Crowne. I brought my car in for recalls. I needed a vehicle for work while it was being worked on, and to my surprise they had a loaner waiting for me. I dropped mine off and was out within 10 mins. Thank you Brian and team for all your help and making this service visit painless and easy.

FoxyLoxy

1 de feb. de 2015

I purchased my MDX from Crown Acura in Clearwater in June of 2013. Although I live out-of-state, the deal Crown Acura gave me was to hard to pass up! I was at the right place at the right time, as the saying goes.During our recent visit to the Clearwater area, my MDX indicator showed that it was time for an oil change and service. I called Crown Acura this past Thursday, and was able to schedule my appointment on the following Saturday afternoon with Dan Victory, Crown Acura Service Advisor.This is the first time I had brought my MDX to Crown Acura for service since I purchased the vehicle, since I live out-of-state, However, Dan treated me as if I have been a long time service customer; he was very polite, friendly and very professional. He had my MDX in and out within the time frame he promised; only an hour and 15 minute wait, during which they performed an entire vehicle check; belts, fluid levels, brakes, battery, tire rotation, etc. and an oil and filter change. Dan even provided a complimentary car wash and interior vacuum before delivering the car back to me. Needless to say, I was very pleased with the service, and would definitely recommend the Crown Acura Service Department to anyone who owns an Acura, and especially Dan Victory as your Service Advisor. Dan epitomizes the definition of "customer service". I will definitely be back for service when in the Clearwater area.

KSmith

31 de ene. de 2015

Bart Always does a great job, keeps me informed of everything and work is always done when he says it will be! He's always very friendly and easy to work with!!!

Steve, senior car enthusiast

30 de ene. de 2015

When it was time for me to replace my 2008 Acura TSX I decided on test driving 4 makes that met my needs for a "fun to drive" automobile. My last stop was Crown Acura where I had my TSX serviced although I had purchased it elsewhere. My experience with the sales team was excellent and everything from answering all of my product knowledge questions to giving me a choice of refreshments was handled very professionally. My primary salesperson, Gillian Barnes, went " the extra mile" in making sure that I understood all aspects of the new car, the deal and the financing. After taking delivery of my new Acura TLX she spent as much time as I needed to insure I fully understood how to use all the features of the car. As a former service customer and now as a new car owner I have always been impressed with the people I've dealt with at this dealership. They are a credit to the Acura brand and the Crown organization.

mkk1943

20 de ene. de 2015

Driving down to Florida from Pittsburgh with my brand new 2015 TLX (1100 miles), I discovered that my AC wasn't working, one of my headlights was burned out, and my gearshift was out of line. Needless to say I wasn;t happy. BRIAN BENNETT was instrumental in easing my mind about all my vehicle problems. Brian was very polite, efficient and knowledgeable. He is an asset to Crown Acura. Mary Kay Kantoris

Gemini

17 de ene. de 2015

I appreciate the courtesy and attentive service I received at Crown Acura. I give my advisor Brian Bennett an A+ and will certainly recommend him to others needing service.

Paul

12 de ene. de 2015

Never leased a car before. Gillian Barnes made my first time lease the best car dealership experience I ever had. All my questions and concerns were answered clearly. Thank you Crown Acura for Gillian managing my lease.

grask4770

9 de ene. de 2015

My lease on my 2012 TSX was up and I needed a new vehicle. I had been wanting an RDX for over a year and when the opportunity came up, I jumped on it. Turned out the online deal I found was a misprint, but Sophie Morris got it done for me. In one day. Was only at the dealership for 2 hours and drove out with the SUV of my dreams! One of the best experiences in a car dealership in my lifetime! If you need a great quality vehicle at a great deal, give Sophie Morris at Crown Acura a call!!

Dave

9 de ene. de 2015

We have been customers of Crown Acura for years. John Shaw is the Assistant Manager of the department and he has completely captured my confidence that he not only knows his business, but he is doing what all should hope when caring for a care. He handles my cars needs as if the care was his. I don't believe one can ask for more - that is the top of the marketplace. Thanks John, and thanks to all who work at Crown.

DeepDiver

6 de ene. de 2015

Dan Victory was very professional in his dealings with me and had my service taken care of in a timely manner. And if one service consultant is busy, another also tries to help to make the stop as quick as possible. I highly recommend this dealership.

PC&DC

6 de ene. de 2015

I traveled an hour to test drive the new TLX we were interested in. Sophie Morris knew the TLX's features, had the car ready when we arrived for a test drive, was excellent to work with regarding trade-in/negotiations. We were very pleased with the overall experience with Crown Acura. The transaction was painless and we love our new Acura. We usually dread going into a car dealership, but our experience at Crown was exceptional.

Jim R

4 de ene. de 2015

Gillian was terrific to work with - patient, knowledgeable and friendly. She made this the easiest buying process ever for me. I highly recommend her. thanks

Rita

4 de ene. de 2015

Richard Morris is delightful . Exceptional service. I was in and out of the dealership in no time. I have a poor credit score and was happy with the honesty in the percentage rate I was offered. I really felt confident knowing there is a 100k powertran warranty on my used vehicle purchase. I already have a small issue w/ my vehicle, but will call them in the morning and I am certain they will fix the issue. Great dealership. Went to probably 12 different ones before purchasing my vehicle from this dealership. I am certain my next purchase will be from Richard Morris as well??

Qing

3 de ene. de 2015

Gillian Barnes is excellent! She is nice , worked long after hours and gave us cookies. The lady worked in the financial section made us tea too!

thesky

30 de dic. de 2014

My husband and I had a very nice experience in purchasing our car from Crown Acura. We worked with Eric Ryan and he was an absolute professional--honest and courteous. We would highly recommend doing business with this dealership--and specifically, Mr. Ryan!

ambersal18

29 de dic. de 2014

We had a wonderful experience at Crown Acura in Clearwater!! I traveled over an hour drive from Lakeland to go to this dealership even though we had closer options and I am so very glad I did! Jason was amazing and a pleasure to be around! Jason took great care of us and all our needs! I would def recommend this dealership to anyone! My husband is also looking for a car soon and we will be going back here! Highly recommend!!

Sherry

29 de dic. de 2014

Great experience all around. Would highly recommend Crown Acura as well as Gillian. She took more than one of my calls after hours, and you could always tell she was smiling. She spent an hour showing me how cool my new TLX is. Thanks to her I am already using the majority of the bells and whistles.

Dan C

22 de dic. de 2014

I recently had service done on RDX, Brian Bennett was very helpful to me, service was reasonable and was done on time. I love my 2014 RDX AWD and will consider Crown when my other car needs to be replaced.

Elaine

20 de dic. de 2014

John Shaw was my customer rep. and assisted me in getting my repairs/maintenance done. From the moment I walked in the door with my 2yr old nephew in tow he was extremely helpful in getting my paperwork information done as quickly as possible, showing my nephew the kids table of toys to play with, checking on and updating me on the progress of the repairs/maintenance and even helped carry my bags (purse, diaper bag, lunch box) to my car when it was time to leave. It was great customer service and Mr. Shaw should be commended for going above and beyond his expected duties. I normally go by myself to have my car maintained but today I unexpectedly had my nephew and Mr. Shaw really went out of his way to ensure my visit went well. Thank you.

R. Masi

19 de dic. de 2014

John Shaw and the crew at Crown Acura always treat me right and do a great job of getting things done right and on time. I would recommend them to others.

Sue Yac

18 de dic. de 2014

Richard Morris was an excellent salesman. He knows his product, was very honest and helped us make a decision to get an Acura RLX 2015. The Sales Manager, Sue, was also extremely helpful and creative in helping me achieve my monetary budget yet still go out of the lot with the car I wanted. We were there for several hours but it was not at all stressful. There is so much to learn with this new car and we plan to return tomorrow and again if necessary for "lessons" in how to use this computer on Michelins.

Jan, Acura TLX fan

18 de dic. de 2014

I recently leased my fourth Acura and took it to the dealership for the 90 day "pit stop." Dan Victory and John Shaw of the Service Department were friendly, courteous and very professional. John Shaw has been my service advisor for all four of the cars I've leased from Crown Acura.He has consistently demonstrated outstanding attention to my questions or concerns and has always treated me with great kindness. He also has the most wonderful sense of humor which is an asset in dealing with the public!

Rose T

16 de dic. de 2014

Gillian Barnes is very professional and a great sales person. She was professional, kind, and patient. She told me my 2015 TLX and took time to sit with me and go over my car details and technology package in person. I am very happy with my experience! Rose

CaseyC

15 de dic. de 2014

Loyal Crown Acura customer for over 7 years. Always treated with the utmost respect and never feel hard pressured on purchases or service. They really do look out for their customers best interests and always give a great experience. Also convenient to have wifi in the service area so I can continue to work while my car is being serviced. Thanks for a great experience this time, Dan!

Tracey E.

13 de dic. de 2014

I had the best car buying experience I have ever had! I have bought many vehicles in my life time and this by far was the best! My sales person Sophie Morris was great! She was extremely knowedgable about the product amd very efficient. The finance person was great and efficient as well! I am telling all my friends about how awesome you guys were! Thank you!

Barbara Clark

13 de dic. de 2014

I have purchased two Acura's from Crown Acura. Crown provides a fabulous service department, John Shaw is my go to guy there. John Shaw always goes above and beyond . It is people like John Shaw that make owning an Acura a pleasure to ride and to service!

TA

12 de dic. de 2014

My experience with Crown Acura and in particular Bart Bartley was excellent. The quality of the service received was top notch and it was completed in an expedited fashion and with special care.

EHM

7 de dic. de 2014

As always I received excellent service for my Acura TL at Crown Acura. John Shaw, my service rep took care of every detail, leaving me a VERY satisfied customer. I wouldn't think of having my car serviced at any other facility.

Alan T.

7 de dic. de 2014

I've purchased my vehicle at Crown Acura and have been consistently happy with the dealership. I have my car serviced there to maintain the quality of my car and ride. John Shaw provides me excellent customer service and is the reason I consistently bring my vehicle there for maintenance. I appreciate his honesty and excellent communication.

SATISFIED 2012 TL CUSTOMER

6 de dic. de 2014

AS USUAL, MR. JOHN SHAW PROVIDED EXCELLENT SERVICE, CUSTOMER ATTENTION, AND ATTENTION TO DETAIL. I RECOMMEND CROWN ACURA FOR ANY OF YOUR SERVICE OR NEW CAR NEEDS. ASK FOR JOHN SHAW WHEN SCHEDULING MAINTENANCE SERVICES.

Rich

1 de dic. de 2014

We purchased Our first Acura here, it was a used 2006 Acura RL and when it had what we thought to be a few minor issues we took the vehicle back using the warranty Crown Acura sold us. The issues turned out to be major expensive repairs that our service rep John Shaw made sure got covered and fixed. They also found and replaced several other parts on the vehicle that we never even asked them to look at. The car drives better than ever. Great experience and it will most likely be the reason I come back to this dealership when its time for another car.

Tom Clearwater

1 de dic. de 2014

I recently HD a new car follow-up visit to Crown Acura and dealt with Bart Bartley who took care of the inspection promply and professionally.

Diane Northrup

29 de nov. de 2014

My air conditioner stopped working. I made an appointment with Bart Bartley to bring it in. Unfortunately the service department didn't get it fixed. The freon kept leaking. I would call Bart and he would get me right in. Then again the freon leaked. This time when I called Bart had his driver bring me a courtesy car an pick up my car. The reason he did this is because RT 19 is all messed up an being a senior citizen I really hated driving on route 19. It scared me to death. Bart has always been so helpful to me. Diane northrup

Victoria M

29 de nov. de 2014

My experience at Crown Acura Clearwater was superb, as was Gillian Barnes, my sale rep! Gillian was friendly, knowledgeable, and pleasant throughout my visit. I never felt pressured into buying a car! Everyone at Crown was friendly from Gillian, to the manager, to the financial dept! I would recommend Crown Acura to anyone who is in the market for a new car.

Careful shopper

28 de nov. de 2014

We have purchased 2 cars from this dealership and find them to be very pleasant to work with - both in the car buying process as well as regarding ongoing service. The most recent service visit our contact was Dan Victory who was polite, efficient and effective. We drive across the bay to come to this dealership for service due to the superior experience every time.

Acura family

26 de nov. de 2014

Great experience. We had been car shopping for almost a year and were beyond impressed with the knowledge of everyone working at crown Acura especially our sales representative, Gary Scott. Not only was he knowledgable of the inventory but he was very patient.

Monique Kleinfeld

26 de nov. de 2014

Ive been going to Crown Acura for 13 + years and usually have John Shaw service my Acura. But, the last two times I have had my car serviced Brian Clausen has taken care of my service needs. As always my service rep Brian Clausen was very accommodating and curious. Thank you for letting me use a loaner car and getting my Acura TLX back to me quickly. Good Job!

Omer

26 de nov. de 2014

Service was good. Bart Bartley was excellent, as always. On November 24 - 2014, in Clearwater Crown Acura dealership they perform regular service A123. Actually, I change pollen and engine air filter, my self and they did transmission and engine oil and usual check up on 30K. Price was reasonable, lower then at independent service. Facility is average, especially for Acura. After all it is luxury brand. But crew is good, end Bart Bartley was excellent. I will continue to service my car at this dealership and I would recommend it to others.

Chris

24 de nov. de 2014

Ive been visiting Crown Acura since 2009. Currently in my second Acura TL, the guys in the Service department are fantastic. John Schnepp's team has always been great and always provide the best customer service. Currently, I've been working with Dan Victory, he has been providing exceptional assistance for me and taking care of my vehicle for the last few months, I have to also give some credit to the Techs in the back for making sure that everything is running right, and finding ways to save a customer money if something can be rebuilt instead of just replaced. The entire service team is great!!!!!

CBorders

24 de nov. de 2014

John Shaw continues to provide excellent customer service. He knows my car history and is willing and patient when I pose questions regarding regular maintenance and required maintenance. He is and his repair teams are always peasant and courteous. Thanks for a job well done!!

Nadine Hillson

23 de nov. de 2014

John Shaw is an excellent service adviser. He is very personable and knowledgeable.

KH

23 de nov. de 2014

Dan Victory in the Service Department was excellent as always. He makes the process smooth, efficient and quick. He is professional and friendly. He is one of the reasons I continue to take my car to this dealership for maintenance on our 3 vehicles.

Browders

22 de nov. de 2014

We are always very pleased to have our 2 Acuras cared for by John Shaw. He is forever patient and eager to help us. We have been very happy with each and every service that has been performed.

mariam1195

22 de nov. de 2014

Gillian Barnes I leased a 2015 RDX from Crown Acura after turning in my previous lease, and it was much easier than anticipated. We went in a bit uneasy and not sure what to expect, but Gillian made the experience extremely enjoyable and stress-free. She explained everything thoroughly and walked us step-by-step through the process. I didn't know getting a new lease could be so easy! She's excellent. If you want to have the best experience with purchasing a car or leasing a car from Crown Acura, I highly recommend you go see Gillian Barnes. She made us feel very comfortable the whole time; she'll treat you like you were already friends with her. She was an absolute pleasure to work with. We love our new car and couldn't be happier.

Jersey Transplant

21 de nov. de 2014

Had my '07 Acura MDX towed to Crown Acura in Clearwater, Fl. Brian Clausen greeted me promptly. He was friendly, courteous, personable, and efficient. He thoroughly explained the repairs needed and the cost, and contacted me immediately to make me aware of an unanticipated - but required - repair. He even applied a discount I was unaware I was eligible for.. Did a good job of making the repair experience as pleasant as possible. I've been to Crown Acura before for routine service and repairs. The service reps. seem genuinely concerned with providing you with the best experience possible.

mariam1195

21 de nov. de 2014

I leased a 2015 RDX from Crown Acura after turning in my previous lease, and it was much easier than anticipated. We went in a bit uneasy and not sure what to expect, but Gillian made the experience extremely enjoyable and stress-free. She explained everything thoroughly and walked us step-by-step through the process. I didn't know getting a new lease could be so easy! She's excellent. If you want to have the best experience with purchasing a car or leasing a car from Crown Acura, I highly recommend you go see her. She was an absolute pleasure to work with.

John K Taylor

20 de nov. de 2014

John Shaw was great when I took my car in for servicing. Crown's entire staff is friendly and helpful. John made sure to keep me up to date on the timeline andcost. I could not have asked for a greater experience. Well worth the drive from Tampa. John Taylor Tampa. Florida

Lynn

20 de nov. de 2014

Dan and Bart were very helpful. It was my first service at this facility and they answered all my questions .

Dev Pathak

19 de nov. de 2014

My experience with this dealership began prior to visiting the Crown Acura Dealership in Clearwater. I simply sent out a general inquiry for purchasing MDX. I received a call the same evening from Gillian Barnes, one of the Sales Consultants. She was truly a consultant and not a pushy salesperson. Her mannerism, her knowledge of the cars and her interest in what I needed during the phone call, led me to go the dealership for a visit. Both my wife and I were quite impressed with her competence, her understanding of our needs and empathetic personality. In fact, we spent more than four hours with her and decided to buy two cars: MDX and RLX. The RLX was driven by the GM of the dealership. The GM, Mr. Dan Morris, is also very competent and customer oriented. We found that every person we came in touch with at the dealership very helpful and knowledgeable. I am even more impressed with their follow-up. I wish I did not live more than an hour away from Crown dealership. Otherwise, I will go there for all the future services and repair for either car! I recommend this dealership to anyone unequivocally!

J R

17 de nov. de 2014

Thank you Brian Clausen for your excellent service on Saturday Nov. 15, 2014. You clearly explained the problems you found with my TLS and then provided me with a courtesy car to allow me to run a few errands. The repairs were completed within the time frame you provided. I have always been impressed with the staff at Crown Acura.

Russell Family

17 de nov. de 2014

John Shaw and team took excellent care of my car, i was out quick and car was purring like new. My daughter had a great time learning how the Clearwater team handling customers and playing with LEGO in the waiting area.

AG

15 de nov. de 2014

John Shaw is excellent. I request him as my service advisor every time I need to take my car in. He informs you of all options, and is helpful in explaining details. Great experience each and every time.

CL-S fan

14 de nov. de 2014

I've had my 2001 Acura CL-S serviced at Acura ever since I bought it. Have always had good service. Dan Victory is my go-to person -- he truly seems to want to make sure my car is in good condition and that all his customers know they are valued.

James L

14 de nov. de 2014

Thank you John Shaw for the great service you provided. I arrived on a busy Saturday and you took the time to look at my issue, advised me that this was covered under my warranty for my new Acura, and gave me a date and time to bring it in. You also followed up, with me to make sure that everything was done to my satisfaction. I appreciate your due diligence and look forward to bring my vehicle there for its next scheduled maintenance.

Jessica Untch

13 de nov. de 2014

Over the last two years I've been in to have my vehicle serviced, Daniel Victory (Service Advisor) has gone above and beyond! Dan is the reason I choose to continue to return for service. Every time I'm back, he is able to exceed expectations from my previous visit. With his knowledge and skills he is truly a great asset to Crown! I appreciate his ability to always provide consistent professionalism, being courteous and willing to do whatever it takes to get the job done attitude... His customer service skills are impeccable. Thanks for everything!!

LP

11 de nov. de 2014

Dan does a great job getting you end and out to you loaner. Also honest feedback or repair.

Vi H. Nguyen

11 de nov. de 2014

I really like Crown Acura. Everyone there is really nice and attentive. They provide excellent service. John Shaw, assistant manager, is terrific. I am glad I have bought my MDX at Crown Acura,

SG

10 de nov. de 2014

We always get excellent customer care from Dan Victory in the service department. Crown's service has helped keep my '08 TL in great shape. My next car will probably be Acura number three.

Shelia

8 de nov. de 2014

John Shaw was my advisor and albeit my visit that day was only for an oil change, the service and attention rendered was second to none. Every question, every concern that couldn't be taken care of at that time was answered in detail, I left feeling appreciated and more than satisfied, he even escorted me to my car when it was done. In summation thanks to John Shaw for the best car repair/service experience yet!

Laraine

8 de nov. de 2014

Purchased a car from Crown Acura sales person Gary Scott was very friendly and very knowledge of SUV I purchased. I purchased the RDX and I very happy with this purchase. Kudos to Gary and Crown Acura. Also entire staff was outstanding there.

Karlys Kar

7 de nov. de 2014

When I brought our MDX in for service the first person I spoke with was John Shaw. He was personable and helpful while asking why i brought the car in. He went and got the coffee because i asked if the had any and none was out yet. During the inspection of our car it was noted that we would need certain things done for optimum performance. John went over these things with me and when i explained that money is tight right now instead of trying to pressure me into having the work done he understood and there was no push to get me to have the work done any way. I had the kind of experience that i will tell others about and John Shaw sure was a big part of that experience. We have had nothing but good experiences since we bought this car. From the salesman to the service department our experience has been one of the best we have had while car buying.

Love my Acura

6 de nov. de 2014

I took my Acura in to have the 30,000 mile tune up. Bart Bartley and team in the service department did a spectacular job. I was very pleased with the outcome of the tune- up , the cost, the amount of time it took and the way my car looked after it was washed and vaccumed. I am always pleased with the level of customer service Bart and team provide. Thank you!!

Ben

3 de nov. de 2014

My experience with Crown Acura service over the seven years that I have owned an Acura has been excellent. John Shaw has been the service advisor for a majority of the visits. I feel that he has handled each service call with utmost professionalism and competency. I would recommend Crown Acura Service without any hesitation.

Ralph-Tampa

1 de nov. de 2014

Gillian B. is a fantastic representive, was very helpful, informative and professional with great follow-through

NewAcuraOwner

1 de nov. de 2014

I went in looking for a new vehicle. It was my first experience with Acura. Gillian introduced me to the MDX. She was so knowledgeable and professional. I left Crown and shopped around for the same vehicle all around the state and found some great deals. I went back to Crown and asked if they could match the best deal and they did. I wanted to buy from Crown because they are my local dealer and Gillian was a dream. If your looking for an Acura, go see Gillian Barnes at Crown in Clearwater!

Larry Frost

30 de oct. de 2014

I have owned two Acuras (TL and MDX) bought and serviced at Crown. Excellent service department. I have enjoyed working with John Shaw, Service Manager.

Bill & Barbara

30 de oct. de 2014

Our salespeople were Gillian Barnes (who set-up the deal) and Chris Duncanson (who finished the deal). They were both delightful to work with. Then, Sales Manager, John Pearson, finalized the final pricing. There's no question that Crown Acura dealership is out to impress!

pjsullivans

30 de oct. de 2014

My husband and I drove from Orlando to purchase my new car. The transaction was smooth, the salesman knew his product. Richard Morris was our salesman, and I would suggest him to anyone wanting to buy a car. The finance man was one of the most organized people I've ever met. I feel like even though it was over an hour drive to Clearwater, it was worth the drive.

Ldbenware

29 de oct. de 2014

I am planning a road trip with a few friends. I wanted to be sure about the brakes and windshield wipers. I did needed the wipers, but my brakes were fine! What a pleasure to know that John Shaw cared enough about me to share the details of the assessment and give me complete confidence that the brakes were in excellent condition. I am not a young person. I have purchased many cars and had many cars serviced. Your dealership service department is the finest! You should be proud of your employees.SincerelyLinda Benware

Mary

29 de oct. de 2014

I had a major service of my car and was given a lovely loaner while the work was done. Everyone was very professional and my car drove and looked great afterward.

Leo Acura Fan

29 de oct. de 2014

Gary Scott was my sales person. He was very cordial and I felt very comfortable with him. He took his time to explain the workings of the RDX I purchased. I recommend Gary and the this Acura dealership to all.

Malibu4sp

28 de oct. de 2014

I purchased a used vehicle (Toyota Rav4 4wd v-6), from Crown Acura and it was a excellent experience.Finance Department (John Leinbach), a genuine pleasure.-recommendManagement (John Pearson & Carl Mitchell) were very helpful. -zealous John USAF Retired

Johnny C

28 de oct. de 2014

Once again, Crown Acura dealer set themself apart from other dealers in the area. The customer service and Specifically Mr. Bartley are genuine, friendly, and well customer oriented toward the client. I have been servicing my car for almost two years without having any issues or concern. It is a top notch organization in what they do on a daily basis. Bottom line; excellent services, check it out. You won't regret it.

Christine H.

26 de oct. de 2014

Dan Victory and John Leinbach provided excellent service.

Mike

22 de oct. de 2014

We purchased a Certified Used Vehicle from Crown Acura and Brian Clausen provided excellent follow up service to us. Highly recommend him if you need to have your Acura serviced. Mike

Deb

22 de oct. de 2014

John Shaw was so customer "oriented" and made every effort to make sure our needs (repairs) were met in a timely and cost effective manner.

Mike B.

21 de oct. de 2014

Gary Scott was our sales person. He was a pleasure to deal with; very cordial and worked very hard to get us a deal we were comfortable with. Once the car was detailed he took his time to explain the workings of the RDX we purchased. I would recommend Gary and this dealership for anyone interested in purchasing an Acura.

RickyG911

20 de oct. de 2014

I took my Acura MDX in for a transmission issue. I was told I needed new motor mounts and a new torque converter. I told John Shaw that I thought this would be covered by my powertrain warranty. He said "no sorry it is not". I asked him to call Acura he said that he did and they would do the motor mounts but I would have to pay for the torque converter. So I called Acura. They said "yes it is covered". I gave John one more shot to make it right when I went to pick up the car and asked him to call Acura again. When he told me there was nothing he could do. I then told him I called them and they said it was covered. He called them and they said yes it was covered. Not sure why he wanted to bill me instead of Acura. Then he changed my phone number in the computer so I did not get a survey. I now drive 45 minutes to Ferman Acura for warranty /recall work and use Autoway Honda for service. Both are honest.

VINCE

19 de oct. de 2014

AS USUAL, NOT ONLY ARE MY ACURA VEHICLES EXTREMELY RELIABLE, BUT THE SERVICE AND PERSONAL ATTENTION GIVEN BY JOHN SHAW TO ME FOR MY SCHEDULED MAINTENANCE VISITS IS OUTSTANDING AND WELL APPRECIATED. I RECOMMEND THIS DEALER TO ANYONE LOOKING AT AN ACURA FOR PURCHASE AND/OR MAINTENANCE. ASK FOR JOHN SHAW AND U WON'T GO WRONG VINCE, A SATISFIED CUSTOMER FOR OVER 15 YEARS

Abhay Thorat

17 de oct. de 2014

I had a very pleasant experience at Crown Acura. The sales person, Ryan Sanders was very patient and knowledgeable, test drove the car with me a couple of times, and never pushed the sale like you see at other car dealerships. They also gave me a good price for a 2015 Acura TLX. I bought my first Acura last weekend. I would recommend Crown Acura dealership to anyone.

Audi A4 Cabrio Keith

16 de oct. de 2014

My experience buying a car at Crown Acura was excellent. My sales rep, Richard Morris, was outstanding. Never pushy, very friendly and helpful. I was given a brand new RDX loaner vehicle to use while my car was readied for pickup. I had a small issue that arose which required repairs and that was taken care of immediately and at no cost, of course. Everyone I dealt with at the dealership was very easy to deal with. I will definitely recommend this dealership in the future. Thanks again....

VPN

16 de oct. de 2014

Service - quick, efficient and done when promised. Loaner car a big plus! Service Advisor knows what he is doing. Nice waiting facility. Bright, airy and comfortable.

M. Stuart

15 de oct. de 2014

I knew i needed a car and had been looking, from the moment I entered Acura I was sold. The salesmen and all of the team made my experience wonderful. This is rare service and exceptional.

Mel TSX

14 de oct. de 2014

I'd purchased my first Acura one year ago at Crown Acura Clearwater, FL. This location is the epitome of excellent customer service, starting from the day that you purchase your vehicle, then throughout the scheduled maintenance appointments. I feel special and cared for 100% each time I visit their location in Clearwater. The car buying experience with John was completely seamless, professional, yet relaxed. Dan Victory has been assisting me with my cars normal maintenance and he is WONDERFUL! Dan deserves 10 stars. I have become so spoiled by Acura and Crown Acura Clearwater, FL, that I plan to buy my next vehicle with them too. (By the way, they give your vehicle a complimentary bath and vacuum to wrap up your maintenance appointment!) There are a lot of options when it comes to purchasing a vehicle and it is a big decision--if you want to be pampered and drive a reliable, safe vehicle, look no further! Happy car shopping and enjoy the ride with Crown Acura Clearwater!

Godfrlm

13 de oct. de 2014

Went in for an oil change, had great sevice as usual. Dan Victory took care of me. My usual advisor was not there, the service was excellent!!

John Mary A

10 de oct. de 2014

This is a correction to my previous review. We bought our Honda Accord at Crown Acura not Crown Honda. Our salesman, Chris Duncanson, made it one of the best experiences we ever had when purchasing a vehicle. Brian Clausen also did an excellent job making sure the vehicle was cosmetically repair to our satisfaction. We would highly recommend Crown Acura to anyone looking for a new or used vehicle.

Happy MDX purchaser.

10 de oct. de 2014

Gillian Barnes made the overall experience efficient and easy. She was extremely helpful with paving the way for a quick and painless purchase. Then did a new vehicle walk through that was very thorough.

CStrife77

9 de oct. de 2014

I bring my Pontiac in for reguar oil changes and other maintenance. . Dan Victory always handles things quickly and professionally. Its a great place to take your car..

Nina.pass

9 de oct. de 2014

Amazing customer service, very friendly, and willing to work with you! Gillian Barnes was helpful and put me in the perfect car! I am so pleased with my experience with Crown Acura and would deffinatly recomend them to anyone interested in a new car!!

jackee.festi

8 de oct. de 2014

I brought my car in Acura service dept because the fuse blew out and my cigarette lighters weren't working to charge my cell phone. I came in with no appointment in a panic because I drive home to home to take care of critical care patients and my phone is my lifeline to making sure they get the care they need. I explained my problem to John Shaw and he calmed me, gave me refreshments, and five minutes later he came back saying my car was fixed and ready to go. He immediately fixed it himself and had me on my way. THANK YOU SO MUCH JOHN!! You are the best!! :)

mike

8 de oct. de 2014

I have been going here sonce I moved down from up north and Bart Bartley has been awesome and is a great asset to his company and department. I would definitely recommend going and seeing him a++++.

LCK

8 de oct. de 2014

This is the first time that I enjoy my car buying experience. Gillian was my salesperson and she was awesome. Not only was she knowledgeable about the product but she was not pushy and took time to go over the features of the car. Additionally, Sophie was great in assisting when Gillian was busy with other customers.

Jan, Long time Acura client

7 de oct. de 2014

Jason Hoffman made the process of leasing a new TLX a positive experience. From the test drive to completing the paperwork, Jason was friendly, professional and always responsive to questions or concerns.

Lui Lu

7 de oct. de 2014

Do yourself a favor and ask for Dan "The Man" Victory!!. I needed a service done on my TSX and not only did Dan make sure it was done in a timely manner, he went above and beyond to keep me updated every step of the way. You wont be disappointed. An appreciative customer, Luis Santos

Andres Arencibia

6 de oct. de 2014

My service advisor was John Shaw, what can I say, his service excels above all and he goes the extra mile to help you with your maintenance needs on your vehicle. Thank you so much, I will spread the word to my family and friends.

D. Dye

6 de oct. de 2014

As usual, Dan Victory and the service team at Crown Acura aim to please! The only thing missing from the "Royal Treatment" is the red carpet! Taking our RDX in for service has become something we actually look forward to. The personal touch Dan Victory gives his customers, combined with excellent service for our vehicle are what keeps us coming back. The fact that we drive from Brooksville Florida to Crown Acura in Clearwater, FL (approx 120 miles round trip) should speak volumes. Thanks again Dan!!

Marvin G

6 de oct. de 2014

I am a repeat customer with a 2002 Acura MDX. I am consistently impressed with the service I have received at Crown Acura in Clearwater. John Shaw is my Service Manager and he is a true professional in his work. He gets me an appointment that fits with my schedule, gets me a Loaner whenever appropriate and keeps me informed on the progress and price of any repairs. I have never had to return for "adjustments" to repairs - they are done right the first time. Crown Acura and John have a first class operation.

Andy-panda

5 de oct. de 2014

I can honestly say, I have never been more impressed with any business I have ever had dealings with! I found Mr. Richard Morris - from my first meeting to my last - to be an exceptional representative for your company. He was truly a great pleasure to meet and I look forward to seeing him again. Dana assisted me in finalizing my purchase and also is a great asset to your team. It was a pleasure to sit across the desk from her!

tharin

4 de oct. de 2014

We were just looking and the sales consultant, Chris Duncanson, listened to our wants and found just what we were looking for. He handled our trade-in and we were pleased with the final pricing. We drove away with our 2012 Lexus ct200 hybrid with factory warranty and extended warranty from Acura.Thank you, Mrs Johnson

Col B

4 de oct. de 2014

Dan Victory is my man at Crown Acura. He's always on top of the maintenance and repairs. Will see Dan the next time I need something. Wish that the mechanic had leaked checked his repair. While it didn't leak, I still had to have it check out.

Krigsby09

4 de oct. de 2014

We spent so many days going from place to place looking for the 'perfect' used van. Finally, we ended up here. I was weary and thinking this was also going to be a bust and did not get my hopes up when pulling in. They already had the Honda Odyssey we came to see parked up front for us. I checked out everything and could not find one flaw that would sway me away from this one. Jason Hoffman was great. He was very friendly and knowledgeable. We ended up putting our down payment down and came back in the morning to pick it up. When we got there, we finalized everything, (which by the way, Jason was not scheduled to come in until 1p, he showed up at 10 to meet us.) Once that was all done we just waited for the van to be ready, they ended up finding a few things that needed maintenance, so they were getting it fixed. I loved that. They replaced a tire that was definitely needing replacement and did some work on the brakes. It took some time, but the fact that they went above and beyond to do that before we left, was a huge plus! Jason even filled up the tank once they were done! I would definitely recommend checking them out if you are looking for a new or used vehicle!

Vino

3 de oct. de 2014

They sure did exceed our expectations.Eric Ryan & Sophie Morris were really wonderful.We bought Nissan quest from there.They were so quick & efficient. With a 5year old kid its difficult to spend a long time in a dealership, but thanks to Eric & Sophie everything thing went quick. I would recommend everyone.The best dealership i have been to in all aspects & rate them 5 out of 5 stars

morgan314

2 de oct. de 2014

Gillian's customer service skills are 2nd to none. She made me feel comfortable and at ease through the entire process. It was like catching up with an old friend! Thank you, Gillian.

ElisaP

2 de oct. de 2014

I received great service at Crown Acura. My service adviser John Shaw, explains everything to me and provides the estimate for the work. He ensures I make it to work on time either by providing me a loaner, or providing me a ride. I've never had an issue with any of the service completed on my vehicle.

JHALMA

1 de oct. de 2014

DAN IS AWAYS VERY QUICK TO TAKE CARE OF THE NEEDS OF OUR MDX. HE IS VERY COURTEOUS AND HAS A GREAT POSITIVE ATTITUDE.

K. Blackburn

1 de oct. de 2014

I have been a Crown Acura customer since 2006. I just bought my second TSX there. My sales consultant for both purchases was SOPHIE MORRIS, my service consultant for eight years has been DAN VICTORY, and my finance consultant on the recent purchase was DANA LORE. SOPHIE MORRIS is simply one of the most amazing people I've ever met: attentive, responsive, kind, respectful, trustworthy, honest, and extremely hard-working and well-prepared. Sophie listens to her customers and goes way above and beyond to get you what you want very quickly and efficiently. Working with Sophie does not feel like working with a car salesperson at all; rather, it feels like your best friend is there for you and going out of her way to help. A great example is my recent TSX purchase. Earlier this year I made the mistake of going to another dealership and buying a Hyundai. My experience with the other dealership was seven months of nightmare including dishonesty, deceit, forged signatures, forgetfulness, poor service, etc. I came to Sophie to see if she could help me get out of the Hyundai and into a TSX. Sophie was sincerely outraged at my experience with the other dealership, and she instantly set to work to find me a TSX that I could afford. Within 48 hours Sophie had found me the perfect TSX--right down to my favorite color--and worked the perfect deal that was exactly what I could afford. DAN VICTORY has always been my service consultant. He's a joy to work with: friendly, funny, and incredibly knowledgeable about cars, especially Acuras. Dan is always alert about my needs, and if I'm waiting during service he makes sure the mechanics get my car ready quickly. He's also not afraid to get under the hood himself. Several times he's been able to fix a problem, or offer an alternative suggestion, and save me a lot of time and money. Dan and the Crown Acura service department are in the highest order of vehicle maintenance and repair personnel. In eight years of servicing my TSX at Crown Acura, they have made exactly zero mistakes. They never mess up, they keep your car in perfect running order, and they are completely honest about what really needs to be taken care of and what can be put off. They are also very fast and courteous, and you never have to wait long. If more time-consuming maintenance is required, they quickly get you in a nice loaner with no hassle whatsoever. DANA LORE is hands down the most impressive car finance consultant I have ever dealt with: quick, knowledgeable, and at the same time very friendly and respectful and a joy to chat with. By the time I walked into her office after agreeing to the sale, she had my new registration processed and printed, and my tag already transferred. She explains each form thoroughly yet efficiently, and as you go through the signatures you feel confident about what you're signing. She is extremely well prepared, and she gets you through the deal very quickly and effortlessly. I was in and out of her office in less than thirty minutes. As for back-end products, Crown Acura will never slip them in without you knowing. Dana went through each one, described what they were, how much they cost, and how much my payment would increase if I financed them. If I said I didn't want an item, the discussion was over. Dana never pushed me on any item and completely respected my choices. If you're considering buying a car, Crown Acura is without a doubt the best. The sales and finance consultants are incredibly talented and hard-working, and the experience is effortless and enjoyable. You will feel like you are getting together with friends and family to work on a fun project. And the same goes for the service department. Even if you don't own an Acura, you cannot do better for vehicle maintenance and repair. It is simply amazing how Crown Acura combines such a high level of productivity with such a high level of warmth, respect and integrity. Visit Crown Acura: you'll never want to go anywhere else again.

Kristofer Blackburn

30 de sep. de 2014

I have been a Crown Acura customer since 2006, and I just bought my second TSX there. My sales consultant for both purchases was SOPHIE MORRIS, my service consultant for eight years has been DAN VICTORY, and my finance consultant on the recent purchase was DANA LORE.SOPHIE MORRIS is simply one of the most amazing people I've ever met. She is attentive, responsive, kind, respectful, trustworthy, honest, and extremely hard-working and well-prepared. Sophie listens to her customers and goes way above and beyond to get you what you want very quickly and efficiently. Working with Sophie does not feel like working with a car salesperson at all; rather, it feels like your best friend is there for you and going out of her way to help.A great example is my recent TSX purchase. Earlier this year I made the mistake of going to another dealership and buying a Hyundai. My experience with the other dealership was seven months of nightmare including dishonesty, deceit, forged signatures, forgetfulness, poor service, etc. I came to Sophie to see if she could help me get out of the Hyundai and into a TSX. Sophie was sincerely outraged at my experience with the other dealership, and she instantly set to work to find me a TSX that I could afford. Within 48 hours Sophie had found me the perfect TSX--right down to my favorite color--and managed the perfect deal that was exactly what I could afford.DAN VICTORY has always been my service consultant, and he's a joy to work with. He's friendly and funny, and incredibly knowledgeable about cars, especially Acuras. Dan is always alert about my needs, and if I'm waiting during service he makes sure the mechanics get my car ready quickly. He's also not afraid to get under the hood himself. Several times he's been able to fix a problem, or offer an alternative suggestion, and save me a lot of time and money.Dan and the Crown Acura service department are in the highest order of vehicle maintenance and repair personnel. In eight years of servicing my TSX at Crown Acura, they have made exactly zero mistakes. They never mess up, they keep your car in perfect running order, and they are completely honest about what really needs to be taken care of and what can be put off. They are also very fast and courteous, and you never have to wait long. If more time-consuming maintenance is required, they quickly get you in a nice loaner with no hassle whatsoever.DANA LORE is hands down the most impressive car finance consultant I have ever dealt with. She is quick, knowledgeable, and at the same time very friendly and respectful, and a joy to chat with. By the time I walked into her office after agreeing to the sale, she had my new registration processed and printed, and my tag already transferred. She explains each form thoroughly yet efficiently, and as you go through the signatures you feel confident and comfortable about what you're signing. She is extremely well prepared, and she gets you through the deal very quickly and effortlessly. I was in and out of her office in less than thirty minutes.As for back-end products, Crown Acura will never slip them in without you knowing. Dana went through each one, described what they were, how much they cost, and how much my payment would increase if I financed them. If I said I didn't want an item, the discussion was over. Dana never pushed me on any back-end item, and completely respected my choices.If you're considering buying a car, Crown Acura is without a doubt the best. The sales and finance consultants are incredibly talented and hard-working, and the experience is effortless and enjoyable. You will feel like you are getting together with friends and family to work on a fun project. And the same goes for the service department. Even if you don't own an Acura, you cannot do better than Crown Acura for vehicle maintenance and repair.It is simply amazing how Crown Acura combines such a high level of productivity with such a high level of warmth, respect, and integrity. If you're going in to buy a car, ask for Sophie Morris and Dana Lore. If you're going in for service, ask for Dan Victory. You will never want to go anywhere else or work with anyone else again.

Tiffany

30 de sep. de 2014

Buying experience was first rate. Sophie was helpful and provided information we needed to make an educated decision. While there to make a purchase, John Shaw helped us by researching a repair we had done the previous day at another dealer, on the car we were trading in, which we thought was still under warranty for that part. John called the other dealer and confirmed it was under warranty. Because of John's thoughtfulness and extra effort, we received an apology and a credit for over $200 (the cost of the repair). Following our purchase from Sophie, we called John for help with accessories for the new car. John quickly ordered what was needed, greeted us with a smile, provided a loaner car just like the one we bought, and completed the work in a timely manner. The overall experience, which was our first with Crown Acura, was awesome. We are actually considering a second car from them already!!

Fatima B

29 de sep. de 2014

I had great experience this morning with John S.I took my car for AC repair and he did above and beyond to get me the best service Thank you very much Crown Acura Team!!!!

Marianne

28 de sep. de 2014

I own a 2002 Acura MDX, and still have all my service needs completed at Crown Acura. I could probably find some other auto service center after all these years to complete the physical work on 12 year old vehicle, and perhaps at a slightly better price, but I do not for a moment feel I would get better value anywhere else. John Shaw has been my service advisor at Crown Acura since I purchased my vehicle, and John Shaw is really why I continue to return to Crown Acura. He values my time; he is easily accessible via phone or email and works tirelessly to get an appointment that works with my really difficult availability, always getting me a loaner if needed. He values my financial situation, working with me to keep me abreast of upcoming service needs so we can prioritize them and get them all completed in a timely and safe manner and he unfailingly finds some kind of reduction in the original estimate. And most importantly, John Shaw does it all with kindness, humor and a smile. Crown Acura is fortunate to have him. Hes the best in my book!

LMC

27 de sep. de 2014

Dealing with Crown Acura this past year has been a a very positive experience all around. From the initial purchase, financing and follow-up. Having a personal Service Advisor who knows you and your car is a great process and is a great confidence booster knowing your car is in good hands and the service is done well and reasonably priced. Dealing with my Service Advisor, Bart Bartley, is the reason I have continued to obtain routine service from Crown Acura instead of my local mechanic. I am definitely a forever Acura customer!

Danielle

27 de sep. de 2014

Excellent service every time !! Would never go anywhere else! John shaw is extremely helpful and service is quick and easy.

Kevin Hoffman

26 de sep. de 2014

I recently had my Acura MDX at Crown Acura for Service. John Shaw was my Service Advisor and did an excellent job taking care of my Service Requests. I made an appointment in advance, and was provided with a new Acura Loaner to use while my MDX was in the shop. John kept me informed of the process during the day and called when my service was finished. I was able to complete the transaction over the phone with John, so all the paperwork was ready when I picked up my vehicle. There wasnt any wait and it had been washed. I needed new tires, and Crowns prices were very competitive with the Tire Dealers. They installed new Michelins, and filled with nitrogen. They also participated in the Michelins promotions. I had them do an alignment as I knew it would be done by factory trained techs to Acura Specifications. They also did a Full Synthetic Oil Change at the same price as local Oil Change locations, and I knew I was getting Genuine Acura Parts. I also knew that they would install a Crush Washer on the drain plug to prevent stripping of the oil pan threads. Something the 15 Minute Oil Change doesnt offer. I also needed a door lock replaced. By having the Acura Tech do this, I knew the door panel would be removed and replaced properly by someone that had the training to do this. There was a problem with the rear air, but the Tech found that it was only a clogged drain and corrected the problem. My previous service experiences at Crown Acura have always been equally positive. With the competitive prices, genuine Acura Parts, comfortable waiting area (with WiFi & Cookies) or a loner car, factory trained techs, and friendly employees why would I go anywhere else? My thanks to John Shaw and all the Crown Employees!!!

Vito Malerba

20 de sep. de 2014

Gillian Barnes provide exemplary service when we were trying to get a refund on our extended warranty after selling our car. Her excellent communication through the whole process was greatly appreciated.

ShellyM

20 de sep. de 2014

Gillian Barnes provide exemplary service when we were trying to get a refund on our extended warranty after selling our car. Her excellent communication through the whole process was greatly appreciated.

SheriRueg

20 de sep. de 2014

I've always taken my car to Crown Acura for all my service needs and wouldn't trust it with anyone else!!! I trust my service consultant John Shaw and his friendliness and professionalism always make it a pleasure to go there! He takes the time to explain things to you and it's so nice to take my car to someone I can trust! Can't imagine taking my car anywhere else!!

MichelleK

16 de sep. de 2014

I was super impressed with Sophie Morris in the sales department when I purchased my RDX & I am just as impressed with the awesome level of customer service I've received from Dan Victory in the service department at Crown Acura. Dan was very attentive & helpful & addressed my needs in a very timely manner. Besides the absolutely GORGEOUS loaner car they gave me while my car was serviced, I also really like the free chocolate chip cookies & bottles of water offered in the waiting area :)

Darryl

15 de sep. de 2014

Thanks again to Dan Victory and the rest of the Crown Acura team. As always, Dan and the team provided great, reasonably priced service and made my routine maintenance visit a pleasure.

Steve Zaritsky

13 de sep. de 2014

Dan Victory makes servicing your car effortless. He had the paperwork ready in a matter of minutes, explained the items that were scheduled for service, outlined the cost for each item and got me a loaner car promptly. I asked if he could get the services completed by 3 PM and at 2:15 PM he called me on my cell phone to let me know I could pick the vehicle up as requested. When I arrived at 3 everything was complete and the car was cleaned as well. Dan Victory handles it the way you hope it will be done when you bring your car in for service and without surprises or excuses.. SZ

E. Howard

12 de sep. de 2014

All the gentlemen working in the service department at the Clearwater location are top notch. Especially my service adviser John Shaw. No matter what I want done they are eager to assist. They don't try to over sell the services. They open doors and they are polite The work is done quickly and professionally. I wouldn't trust may vehicle with anyone else.

JuanFL

12 de sep. de 2014

Great Customer Service Specially from Dan Victory. He is Outstanding. Keep up the great job and excellent customer service. Because without it I wouldn't be a part of the Acura Family. Thanks Dan.

TAG

12 de sep. de 2014

I normally don't ever even fill these out. However, my experience as been great with Crown. Arrived to my appointment about half hour late and customer service rep saw me immediately never the less. The repairs for the car were scheduled to take several hours and since there were no loaner vehicles available Crown Acura got me set up with a rental from Enterprise and a ride to the dealership all on their dollar. My service rep contacted me and told me the vehicle would be ready right around 4:30. I did NOT want to deal with the traffic in that area at that time of day. I asked the service rep if I could just pick it up in the morning and he said no problem. Crown also paid for the additional day of the rental from Enterprise. Bottom line, I wont be taking my TL to be serviced anywhere but Crown. Ask for Dan Victory, he was my rep and was total class. Always answered his phone or returned calls within 5-10 minutes, latest. No question or request for accommodation was a bother or hassle and he was more than happy to help as well as being enthusiastic to assist. Also will be requesting this gentleman in the future for all my appointments at Crown.

Amy Greene

11 de sep. de 2014

I visited this dealership and test drove a vehicle I was considering. My salesperson, Gillian, was expecting me and met me at the door. She was polite and professional from start to finish. She completely understood my time constraints, and went through the process as efficiently as possible, from test drive to getting the numbers for me. I didn't end up buying this car, but not for any reason associated with this dealership. I wish I could've bought one from her - she was fantastic. Even the follow-up calls were friendly with no pressure. I will definitely visit again next time I'm looking for a car, even if it means braving the horrible traffic and construction in Clearwater!

Susan Greene

11 de sep. de 2014

I visited this dealership and test drove a vehicle I was considering. My salesperson, Gillian, was expecting me and met me at the door. She was polite and professional from start to finish. She completely understood my time constraints, and went through the process as efficiently as possible, from test drive to getting the numbers for me. I didn't end up buying this car, but not for any reason associated with this dealership. I wish I could've bought one from her - she was fantastic. Even the follow-up calls were friendly with no pressure. I will definitely visit again next time I'm looking for a car, even if it means braving the horrible traffic and construction in Clearwater!

Ryan Winter

10 de sep. de 2014

Dan Victory is awesome. Everytime I come in there he handles everything in a timely, friendly and professional manner. Don't lose him. He is an integral part to making Crown Acura a top customer service dealership.

Stephen Littlefield

8 de sep. de 2014

Whenever we need car service or to buy a car we trust Crown Acura to deliver cause they always have and continue to for over 15 years consistently. John Shaw is a special service expert, please let him know he is appreciated!

Frank Diaz

6 de sep. de 2014

I had an excellent and honest service and quotes for repairs and maintenance that are needed from my service advisor Daniel Victory. Great job!!! Highly recommended.

ballanrk

6 de sep. de 2014

From the beginning to the end, the experience exceeded expectations. Starting with Chris D in sales to Carl M. and John L. they genuinely care about the people their helping. The team is knowledgeable and professional. You'll NOT have the normal car buying uneasiness if you work with these guys. Don't waste your time at other places -head to Crown Acura.

Jim Morin

5 de sep. de 2014

I recently purchased a 2015 Acura RDX from Crown Acura. My wife and I did not intend to trade in our 2014 Buick Enclave but Crown Acura made it pretty easy. From the time we arrived, just to see when the 2015 would be out, we were greeted at the door by the sales manager who introduced us to Jason Hoffman who showed us that the 2015 models were in and offered to let us test drive one. Jason you did a great job and the wife loves the RDX. The Buick was just too large for her to handle safely. I certainly would recommend Crown Acura and Jason for those interested in seeing what Acura has to offer. I kept my first Acura 22 years and only sold it because we were moving South. Seeing I am 76 this Acura may be my last my last car. Thank You Jason for making it so easy.

BJ McChesney

5 de sep. de 2014

A great place to take your car for service! Dan Victory is the best! He is one of the most courteous and knowledgeable service representatives I've ever had the pleasure of knowing and working with. Thanks Dan for always taking good care of your customers.

meg609

4 de sep. de 2014

Dan Victory is amazing. I was getting my car serviced and it needed a lot of work. I expressed my concern over the price and he helped me prioritize what needed to be done immediately and what could wait. He was kind, gave me a loaner and had the car ready for me by the end of the day. I have been getting my 13 year old Acura serviced here for the 9 years I have had it and have alway had a great experience! Thank you Crown Acura!

Ben H

3 de sep. de 2014

I have been getting my RSX serviced by Crown Acura for over 10 years and I have never had a problem. Bart who does an excellent job representing the quality and integrity of Acura and their service team, is always very clear in explaining the service and repairs required and always looks for a coupon or deal to help with the cost. I will return to Crown Acura as long as I live in the area and drive and Acura.

Carin Z

3 de sep. de 2014

Dan Victory is always great when I bring in my Acura for service. Thank you!

Antholeth Leck

1 de sep. de 2014

I recently purchased a 2013 Acura RDX at Crown Acura and had the pleasure of being assisted by Gillian Barnes and Sophie Morris. I was very satisfied with their personalized and professional service throughout the whole process. I unhesitatingly would highly recommend this Acura dealership to anyone interested in purchasing a vehicle now or in the future. Thanks ladies for a great experience!!!

tannylecky

1 de sep. de 2014

I recently purchased a 2013 Acura RDX at Crown Acura and had the pleasure of being assisted by Gillian Barnes and Sophie Morris. I was very satisfied with their personalized and professional service throughout the whole process. I unhesitatingly would highly recommend this Acura dealership to anyone interested in purchasing a vehicle now or in the future. Thanks ladies for a great experience!!!

Denise

31 de ago. de 2014

Crown Acrua does a great job...could not be more pleased

Valerie Krzeminski

28 de ago. de 2014

Kudos to my service rep, Bart Bartley, once again. He makes having my car serviced a pleasant and positive experience. He is professional, knowledgeable, detail oriented and very patient. I tend to ask many questions regarding my repairs and he patiently and pleasantly answers them all. I always leave Crown Acura assured I was treated fairly and my car was repaired properly. Thank you! Valerie Krzeminski

Jason

28 de ago. de 2014

Our experience in dealing with our sales person (Gillian Barnes) was wonderful. She made us feel welcome from the time we got to the dealership. We felt comfortable in dealing with her the entire time we were there. We would highly recommend her and the dealership to all of our friends and family. We will definitely remember her and Crown Acura the next time we are ready to purchase a vehicle.

Ingrid Collewijn

27 de ago. de 2014

Crown Acura at US 19 in Clearwater ROCKS!! Today I got fast, honest and amazing service from Bart Bartley. He explained exactly what the problem was to my car and he saved me money. I am enjoying the car again! Thank you guys so much! Thank you Bart!

acuratsx

27 de ago. de 2014

My appointment with acura was very smooth. My agent John who assisted me was very helpful, knowledgeable, friendly, and focused on getting the job done properly and as efficient as possible. Thank you for such a great experience at crown acura today.

Part time Florida resident

27 de ago. de 2014

We were interested in buying a used Porsche Cayenne from Crown Acura. After a little bit of confusion the sales manager Carl Mitchell stepped in and made the whole buying experience very easy and pleasant. He provided us with all of the information we wanted regarding the vehicle. Eric Ryan and John Leinbach were also very helpful and professional. We especially appreciated that the general manager introduced himself to us and let us know he was there to be of assistance if needed and that he appreciated our business. We were heading back to Ohio the day we purchased the car as we are only partime residents in Florida, and the whole staff went out of their way to make sure we could complete the purchase before we left. Overall it was a great experience to shop at Crown Acura in Clearwater.

Jellybean1510

26 de ago. de 2014

I purchased my Acura from Crown in Clearwater over 8 years ago. I bring my car in for service each and every time to the dealership and couldn't be happier with the service I've received. John Shaw has been my contact in the service department. He is friendly, accommodating, well informed on any issues I come to him with, and a pleasure to deal with each time I need to visit the service department. Thanks John!

Jen Howard

26 de ago. de 2014

I purchased my Acura from Crown in Clearwater over 8 years ago. I bring my car in for service each and every time to the dealership and couldn't be happier with the service I've received. John Shaw has been my contact in the service department. He is friendly, accommodating, well informed on any issues I come to him with, and a pleasure to deal with each time I need to visit the service department. Thanks John!

Ian Fox

25 de ago. de 2014

Great experience at this Acura dealership with Dan Victory in the Service Dept. I've always loved Acura's and it's nice going to a dealership where you're not hounded to buy a new car:-)

Jeff

23 de ago. de 2014

I live 10 minutes away from another Acura Dealer in Tampa, but choose to come to Crown because I always have a great experience here. The latest visit was just another example - Extremely hot weather lately, and I woke up to a dead battery. The Service Department was swamped, but John Shaw refused to let my family go without a vehicle all weekend... he squeezed me in and replaced the battery in no time at all.

Janice White

23 de ago. de 2014

We had a wonderful experience with Crown Acura, especially Gillian Barnes. She was very professional and took care of the my mother's needs. This is our second car purchased with Crown Acura. Will go back!!!

Sherry M.

20 de ago. de 2014

Be sure to ask for Eric Ryan ! I recently purchased a certified pre-owned Acura MDX, and I am very happy with the service I received. Eric was a fantastic salesman, who was very knowledgable and not pushy. He was very helpful and made the whole process simple and easy. Crown Acura has a level of customer service that exceeds any other dealer I have been to.

Rosemary

15 de ago. de 2014

John Shaw was very helpful when I had my car in for service. Thank you for the excellent care!

T.Russell

14 de ago. de 2014

I have been a client of Crown since 2006, I have always received first rate service from the team at crown Acura in particular John Shaw. A major reason why there is a Acura in my garage.

DWR010907

14 de ago. de 2014

It was one of the most pleasant experiences I have ever had servicing any vehicle I have owned. Dan kept me informed along the way and took excellent care of me. I will definitely be back!

MC

13 de ago. de 2014

As usual the Acura dealership provided outstanding support. Bart Bartley was great to work with.

ANorman89

12 de ago. de 2014

My wife and I had been shopping around for an Acura TSX for a while now. I saw on Crown's website that one was available that met our expectations. I called the dealership and got in contact with Chris. He was very quick to answer questions and was a pleasure to work with on this deal. The car was priced right for us, and we decided to make the 3 hour drive to purchase the TSX. Chris was very professional and definitely has a passion for what he does. I never felt the "car salesman pressure" from Chris, he is very easy to work with and I would recommend anyone to seek him out when looking to buy. He will take care of you!

First-Time Car Buyer

12 de ago. de 2014

I just completed my first car buying experience and I couldn't have been happier with the results. I went to more than a half dozen dealerships to look at crossover SUVs. The last dealership I went to and where I ultimately bought my car, was Crown Acura. I went with the Acura RDX. My sales rep at the dealership was Chris Duncanson. I highly recommend him. He is a very nice guy and was well versed on the car (you'd be surprised how many of reps at the various dealerships don't know their vehicles and the capabilities. In many places, I knew more just based on my few hours of online research). If you're considering an Acura, go to Crown in Clearwater and ask for Chris!

Marcy K

12 de ago. de 2014

I took my 2003 Acura MDX to another dealership out of convenience, NEVER AGAIN, I had a noise when I ran my AC on high, I did not need a major overhaul, I only needed the leaves removed from blocking the AC fan motor, Thank You Daniel Victory You are my Hero! No overhaul needed Thank you sooo much!

Guy Infla

9 de ago. de 2014

On July 24, 2014, I purchased a Certified Pre Owned 2014 Acura TL from Crown Acura. With the dealer located 400 miles from my home, the purchase was negotiated entirely over the internet and using email. There were closer dealers but 2014 TLs were in short supply. I chose Crown Acura mainly because they had the model I wanted. Throughout the negotiation process, the sales person Sophie Morris & manager, Sue Ellen Rumple handled everything in a highly professional manner. I was able to drive away in a beautiful TL Tech model in almost new condition, with only 4000 miles. The agreed price was very reasonable for a car of this quality. By my analysis, it well below a typical "new" price as reported on car shopping sites. Upon arrival at Crown Acura, I was greeted by Sophie. All paperwork had been prepared in advance. Everything was exactly as had been negotiated. The all cash transaction was completed promptly, and without wasting my time by having to meet with a "finance manager". Sue Ellen took care of the financial details in a straightforward, "no nonsense" manner. After the paperwork, Sophie spent about an hour showing me the very many great features on this new Acura. She connected my phone to the Bluetooth and input my home address to the navigation system. She went the "extra mile" to make sure I was comfortably settled in the cockpit before I ventured into the heavy traffic out front. All in all, my entire purchase experience at Crown Acura was really excellent.

Jason W

9 de ago. de 2014

Had car serviced. Great experience. Service was quick and personnel were pleasant.

Erin, happy car buyer

6 de ago. de 2014

I was lucky enough to get Eric Ryan to be our salesman and it turned out to be the most simple, easy, and straight forward car purchase we've ever been through. We were dreading going to the dealership as everyone usually is, but when we met Eric, it was straight to the point. He didn't bother us with stories, sales pitches, etc. rather he answered all our questions on the spot and was very professional. I already knew the vehicle I wanted and Eric did everything he could do to make the process smooth and understanding to us. When we got there, the vehicle was out front, cleaned up, ready for my inspection. Eric even got a second person to help clarify a concern I had, that turned out to be nothing at all! If this place has a vehicle you want, I would recommend contacting them (especially Eric) as they are a straight forward company... I personally thanked Eric and told him how much we appreciated his 'salesmanship', and to look for us in the future!

Susan

6 de ago. de 2014

John jumped in to help me even though I was not assigned to him when I came in to Crown. He and Daniel Victory are great assets to your company!

Suzin

6 de ago. de 2014

After just trading a Lexus for my RDX I was leery of how the Service Dept would be and was pleasantly surprised! I would have to say it was way above my expectations. Daniel Victor was right on with my repair. He was personable, easy to work with and went above and beyond for me. Thank goodness you have him on your staff!

DonG890

5 de ago. de 2014

Gillian was excellent to deal with as was John! Very pleasant to work with and willing to go the extra mile to assure my comfort.

Yanie rodriguez

4 de ago. de 2014

Very profesional place jason hoffman sales consultant is a excelent and profesional carl mitchell is very profesional too i bougt a 2013 jeep 08 -02 -14 every thing was perfect i recomend this place to anybody

amiles9

1 de ago. de 2014

I had the distinct pleasure of consulting with Gillian Barnes on the purchase of my pre-owned 2007 Toyota Camry. She was very welcoming, knowledgeable and helpful from start to follow-up. This was my first official car purchase and although due to unforeseen circumstances with my previous car which caused a rush and resulted in a lack of accumulated funds, she was still confident that she would get me into my Camry. A day later I received a call with great news that I had been approved. I couldn't have asked my a better individual to assist me and I am even considering working with her to perhaps purchase an Acura in the future.

brockd2014

29 de jul. de 2014

I recently purchased a pre owned Mercedes from Heather Lalk at Crown Acura.After shopping around and visiting other dealers, I walked away very satisfied with the experience. Heather was professional, friendly and no pressure. I highly recommend Heather and will buy from her again!

Lisette Crouch

28 de jul. de 2014

We just purchased an MDX from Gillian Barnes and it was a great experience. Gilliam is super and I would recommend her anyone. Thank you

Dawn M

28 de jul. de 2014

Sophie Morris is an amazing sales person. I came in after seeing the car online and she was professional and courteous. She rearranged her day to make sure I was taken care of and made me feel like I was her only client ! She was completely honest and up from so there were no surprises when it came time to sign my paperwork. I will tell everyone I know to shop here and deal with Sophie directly.

L.C.

28 de jul. de 2014

We just purchased an MDX from Gillian Barnes and it was a great experience. Gilliam is super and I would recommend her anyone. Thank you

Vi H. Nguyen

21 de jul. de 2014

The Crown Acura dealership and the sales agent, Jason Hoffman, was very courteous and helpful. They made us feel very comfortable. They were not pushy at all. I would recommend Jason Hoffman and Crown Acura to anyone who is looking to buy a new or used car.

Perfectionist

18 de jul. de 2014

John Shaw helped me with all of the repairs needed, and more. He exceeded my expectations as he was able to have Acura warranty to cover items that I did not initially think would be covered. He responded to all my voice messages within 30 minutes and kept me informed of the repair status daily.

Dick Burton

18 de jul. de 2014

I took my 2012 TL in for service and waited on promptly by Bart Bartley who went over what was going to be serviced today. He told me it would take approximately 2 hours and he was exactly right as it took a little less than two hours. He went over the billing with me and explained in detail what each of the charges were for, and they of course washed the car and cleaned the inside along with touching up some of the leather inside. They are an excellent dealer to work with and Bart was more than helpful with any questions I had. They have wifi in the lounge, magazines along with bottles of water and coffee for those of you who get there early. I just wish they had a few little munchies to nibble on like donuts or muffins, etc. The dealership is very clean and they seem to take pride in their showroom and waiting area it is was also very clean. All the service managers were very polite and helpful and friendly. Bart Bartley did an outstanding job and I will certainly keep using this dealership for future service and future purchases.

SokkhoeutK

15 de jul. de 2014

The service department at Crown Acura is by far the best. Their staff are friendly and professional. The services they provide are excellent. I've been going to them for many years for maintenance on my TL and MDX. My service advisor Daniel Matthew is an awesome guy and I would definitely recommend him.

RobC

14 de jul. de 2014

I just had my 2011 MDX in for service which I purchased 3 years ago. I have worked with Service Advisor Daniel Victory since the beginning and can say the experience has always been top notch Prior to this vehicle, I owned a BMW X5 and was never treated as well as I'm treated by Dan at Crown Acura.

CristiCF

14 de jul. de 2014

Dan Victory did a great job (as usual) with my oil change and tire rotation.

teller333

11 de jul. de 2014

Bought a 2014 acura tl with technology package and traded in my 2004 tl today 7/11/14 at Crown Acura in Clearwater florida...very pleased with the professional service and knowledgeable staff....our sales associate Gillian Barnes was engaging, courteous, respectful, and had a wealth of knowledge about the acuras we expressed interest in....she also went out of her way to make sure we were comfortable, offering us refreshments, etc....she made our experience at Crown Acura an exceptional one...I also want to mention the excellent interactions we had with Carl Mitchell who was the used car sales manager...he was friendly, patient, and willing to work with us to arrive at an acceptable price for our trade in as well as our new car....Dr. Earl Teller

Ken Frazer

10 de jul. de 2014

John Shaw is the man! If you call him anytime, he always get's right back to you. He asks questions about the why, where, how of the problem and advises appropriately! He set's your appointment quickly and he and his staff are always very professional. It's the one place I trust what they tell me - with never a feeling of being "up sold" or ripped off by a service place or Service manager! When the work is completed John always sit's you down and goes over what the issue was, that it was corrected adequately, and potentially what may be coming up next - service wise. It's like bringing your car to a friend to fix!

KW Frazer

10 de jul. de 2014

John Shaw is the man! If you call him anytime, he always get's right back to you. He asks questions about the why, where, how of the problem and advises appropriately! He set's your appointment quickly and he and his staff are always very professional. It's the one place I trust what they tell me - with never a feeling of being "up sold" or ripped off by a service place or Service manager! When the work is completed John always sit's you down and goes over what the issue was, that it was corrected adequately, and potentially what may be coming up next - service wise. It's like bringing your car to a friend to fix!

Ken G

8 de jul. de 2014

Dan Victory was great to work with. Easy to make an appt. with and work with.

Kristen Earnest

2 de jul. de 2014

I had to get a part replaced on my car (gas cap) and Dan was there to help me till the end, He was super professional and just a pleasure person to deal with. When you think of service reps and dealerships you think pushy, not Dan, he was so easy going and got the work done. They even washed me car and it felt like it was brand new! I will get all my future repairs done here at this facility!! thank you for awesome service!!!!

Ashkan G.

2 de jul. de 2014

I bought my TSX from Crown Acura about 5 years ago. The process went pretty smooth and the car turned out to be everything they promised. In retrospect, I think the price they offered me was quite competitive as well. I take my Acura back for Service typically once or twice a year. The staff are great. I typically work with Dan Victory who always seems to be in a good mood with a big smile on his face. With an appointment, I usually get out in less than an hour or if more extensive repair is required, they provide a loaner. You also get a free carwash if you've bought your car from there which is great. Overall good experience.

LaToya

30 de jun. de 2014

Excellent Service by Dan Victory! We appreciate al he does for our family of Acuras! Great Service as always!

LP1981

30 de jun. de 2014

Dan Victory always takes care of me. My car had an error reported by the navigation and I was able to call Dan and get some questions answered. I greatly appreciate the assistance!

Goldiefla

28 de jun. de 2014

I was a Ford person after having bought mine 13 years ago...that's where I started when I decided to buy a new vehicle. The dealership in St. Pete did everything to make me NOT buy another Ford. After 3 visits to the dealership I decided these people will never listen to what I want or what I can afford. I took a trip in a friend's Acura and was wowed! I came home & did some research- NEVER thought I could afford this car. Emailed the dealership & got an immediate response - made an appointment and a few days later I met Sophie in person. She actually offered to stay late on a holiday weekend to meet with me. She is so pleasant and REAL. Sophie knew the vehicle I was interested in and had it cooled & ready to drive - something the other dealership should figure out. Sophie absolutely KNOWS the product-during the test drive she spoke about the vehicle and all of it's safety features. When we returned to the showroom she worked with me to get my payment exactly where I wanted it under absolutely no pressure. We chatted about our families and it was so comfortable. Sophie is so friendly and professional, definitely not the stereotypical "car sales person" ! My experience with Evelyn was equally pleasant-not usually the case with the "finance person"! The entire transaction took a little over 3 hours - which included my other half driving home & back to get my trade. Sophie is one in a million. I LOVE my Acura RDX and will see her in 3 years to get my next Acura. She has made me a customer for life. You have a fantastic dealership and a model business which should be emulated. Many thanks.Gail

D Harris

27 de jun. de 2014

Some people may shy away from bringing their car to the dealership for repair because of the antiquated thinking that it will be more expensive and a hassle. This couldn't be further from the truth when it comes to getting your car serviced at Crown Acura Clearwater. I can say this statement is due almost entirely to my amazing Service advisor John Shaw. He is very knowledgable in helping you through the whole process start to finish. John always keeps you updated on your cars progress, which I am very grateful for! He can explain what you need now and what can be done on the next visit. Crown regularly offers deals on different services. They have a great waiting room with wireless, TV, water, coffee and snacks! They are Great!

KC

26 de jun. de 2014

I was very pleased with my most recent service visit to Crown Acura. My service represetative, Dan Victory, was very helpful and personable.

Robert Kirkconnell

24 de jun. de 2014

Dan the Man Victory always takes great care of me when I visit Crown Acura. He's polite, competent, friendly and gets my business everytime. Wonderful experience. Looking forward to my next visit with THE Man. Robert Kirkconnell

Heather Shipherd, Realtor, Smith and Associates

21 de jun. de 2014

My name is Heather Shipherd and I am a very busy Realtor in the Tampa Bay Area. I worked with Chris Duncanson,salesman at Clearwater Crown Acura Dealership, who was very professional and provided exceptional service. He listened to what I wanted to buy and found the right car for me. Not only was he able to locate the RLX I wanted but delivered the paperwork and car to my office! I will be recommending him to my friends and business associates and calling him myself again in the future.

Carol

20 de jun. de 2014

I would highly recommend John Shaw as your Service Advisor. He reviews the what and why for anything that needs to be done with your vehicle and he makes sure you understand and doesn't try to up sell anything unnecessary.

Toni P

20 de jun. de 2014

Just leased my new Acura, ILX. I must say I absolutely love it. The entire experience was wonderful. My salesman Chris Duncanson made the process smooth and simple. He works with you and wants you to be completely satisfied, which I was. When you walk in Crown Acura, you can see right away, its a place with class. Customer service is a priority. I highly recommend when buying or leasing a car, make sure you visit Crown, and see Chris.

D. Dye

20 de jun. de 2014

Once again we are very pleased with the service we get from Dan Victory at Crown Acura. From the moment we walk in the door to when we walk out, Dan is always friendly, courteous, attentive and helpful. Thanks Dan!!

Brian Smith

17 de jun. de 2014

I noticed that my dash on my 2006 Acura TL was developing a crack and quite a large crack. We had scheduled normal repair on our other Acura MDX. While at the dealer I showed the crack to the service people. The Crown Acura service rep Dan Victory looked at my car and said I will submit a request to Acura for financial assistance in the repair and replacement of the cracked dash. This was wednesday the 11th of June and today is June 17th and I just picked up my car with a brand new dash. Acura with the help of Dan Victory did a outstanding job. When I first discovered this crack I said to myself "this will be my last Acura" Today I can honestly say I will indeed buy another Acura and from Crown Acura. The management at Crown Acura can credit this to one man Dan Victory . And again I want to thank Dan for his help and outstanding service.

Jim

12 de jun. de 2014

Dan victory is the best - even getting an uncovered warranty item excepted from the bill. Thanks!

Bob M.

12 de jun. de 2014

Every 6k miles, take 2011 MDX to Crown Acura and am always 100% satisfied. Friendly service techs and competent mechanics make a service call to Crown a fulfilling, satisfying experience. Dan Victory, my service tech is so friendly, knowledgeable and accommodating, and all my questions and concerns are met will a positive, can do attitude. Crown should have 5 more of him.

Tony Bankston w/08 MDX

10 de jun. de 2014

Bart Bartley was excellent he took great care of me and every time. I go there not just him butt every employees there works very will together and is vary positive. I drive out of my way to come to this dealership. Keep up the very very good work.

tonycheeks

9 de jun. de 2014

Went to Crown Acura to look at the Acura ILX. My wife wanted to see the car. I called Chris Duncanson, my salesman. As usual, Chris displayed his professionalism and experience by walking us through the pricing and lease for the car. Within a very short time, we agreed on a deal with Chris and John Pearson. This will be the fifth Acura I have leased through Chris and Crown Acura. I don't even shop. I know I will receive the best deal. The closing was smooth. John Leinbach, and Keith Amaral, had all the paperwork prepared and we were done in a very short time. I have been a customer of Crown for approximately 14 years. When Service is required, i call John Shaw, and I know my needs will be taken care of. If you ever want an Acura, there is no other place to go.

Byrd Reb

8 de jun. de 2014

Richard was the best salesman I ever. his knowledge and his overall kindness gave me the experience.my next purchase will be with Richard Morris.

YuvalLirov

8 de jun. de 2014

I had an opportunity to compare a Costco AutoProgram and TrueCar buying experience on June 6, 2014. I was looking for an Acura RDX AWD 2014. TrueCar quoted a price at a $2,170 savings of MSRP and connected me to Crown Acura in Clearwater. Costco AutoProgram connected me with Regal Acura in Lakeland, which quoted me a $4,466 discount, twice as large as TrueCars. I checked with both dealerships and both promised they had precisely the car I was looking for precisely at the price they advertised. I first scheduled an appointment with Regal in Lakeland as they offered a bigger discount. The dealership was empty. Kendall Miller and Raj Abraham greeted us cordially and friendly, offered coffee, and a ride in a car that was already prepared for us. Then it turned out that they did not have the car they earlier said they had it in stock. At that point Mr. Abraham brought two (!) sales managers who tried to sell me a newer model of the same car, at a higher cost. They blamed their confused staff and large and complex inventory for incompetence and incorrect price advertisement. It was a demeaning and insulting experience of over-promise, under-delivery, blame-shifting, and waste of time. It may explain why Regal dealership was empty when we visited it. I left without a car and scheduled my next appointment with Crown Acura the same day.Gillian Barnes, a Crown Acura Sales Consultant, had the car as promised and presented it in the most professional way. The car was priced exactly as advertised by TrueCar and I drove it off the lot the same day. In conclusion, both Costco AutoProgram and Regal Acura in Lakeland have lots to learn from TrueCar and Crown Acura in Clearwater.

Darryl

6 de jun. de 2014

Dan Victory and the rest of the service team at Crown Acura were outstanding. They got me in on short notice and got me up and running quickly. Thanks again to Dan for always taking good care of me.

Gus Ibrahim

6 de jun. de 2014

This is my second Acura, and I have to say that service and the personal attention will keep me coming back. My service advisor John Shaw makes me feel like the good old days when you serviced your car in the neighborhood and knew the owner personally. knowledgeable and a good advisor.

Casey

5 de jun. de 2014

I am on my 2nd Acura and wouldn't have my service done anywhere else in the bay area. Bart Bartley has been our service advisor on our current TSX for about 2 years now and he is one of the reasons we keep coming back. He always has a professional demeanor and we feel that he truely has the best interest in our vehicle - and never pushes any unnecessary services on us. We will continue to come back!

Robert Ortiz

3 de jun. de 2014

Service advisor Bart Bartley was polite and courteous. He made every effort to insure that my vehicle repair was completed in a timely manner.

chriswarsing

2 de jun. de 2014

I normally don't take the time to do reviews unless something is either really great or really bad. I had such a good experience leasing a new car from Crown that I had to do a review. I came in with all my notes ready to haggle and spend a long Saturday afternoon trying to hammer out a deal. I was pleasantly surprised when Chris Duncanson, my sale guy, started walking me through the process. He explained all the numbers to me and I will say they matched what I was looking for without evening having to haggle. He was really great through the whole thing, going out of his way to make sure i was comfortable with everything. I can tell he's customer oriented and not just trying to sell me something to make a quick buck. Then I had a similar experience with the Finance Manager who didn't try to hard sell me on any of the extra options. Again it was quick and painless. Overall I can really tell these guys want me as a customer and are extremely service oriented. Two thumbs up!

ChelseaEllenberg

22 de may. de 2014

I love to get a new car, but usually hate the process to find and buy the car. I'm sure I am not alone. My car shopping fears have changed. What made this experience different was Acura and their customer service. Aura was the third car dealer we visited. I went in having done my research for the MDX online. It was high on my list that included cars from BMW and Infinity. Richard Morris was our sales person. After talking and joking with him I knew I felt at ease, truly. The process took a few weeks due to my schedule and in that time I never felt pressured or hounded. Richard (and Sue Ellen) were more than helpful answering all our questions again without that added feeling of the past typical sales pitches I've experienced with other dealers. Once we committed to a specific MDX and had the pleasure of working with the finance department (Keith, John and Evelyn), I was again pleasantly surprised to find the experience friendly and relaxing. I look forward to future purchases with Richard and will continue to recommend him to all our friends.

corralesmia3585

21 de may. de 2014

I highly recommend this place and all of the employees I dealt with on my visit. My mother has been to this dealership previously, and on this visit we were trading in her Aacura MDX for a new model. I purchased my mother's trade-in, and these guys made it a breeze. We had a great time while there, and would definitely do business with them again!

Jim C

19 de may. de 2014

Dan Victory and the service team at Crown Acura always provide superior service and assistance. I have been servicing both of my Acura automobiles here for many years and have always been extremely satisfied!

Smklinefelter

18 de may. de 2014

I am very leery of car dealers and buying new cars in general but Crown Acura was nothing like anything I'd experienced before. Sophie Morris is the best sales person I've worked with and the whole staff at Crown was just terrific to work with!

Long-time customer

15 de may. de 2014

I have been servicing my cars at Crown Acura for over 13 years. John Shaw has been my service advisor since I bought my first Acura, and he is the main reason I continue to return. He gives me great service at a very competitive price. They fix things right the first time and don't try and sell me services I don't really need.

LGoody

15 de may. de 2014

My Acura experience at Crown Acura was great. My service rep Daniel Victory was pleasant and knowledgable about my MDX. I purchased new tires for my Acura MDX 2010 and Dan was able to beat the price of another dealer. Great experience, I definitely recommend crown acura.

Martin Bialow,M.D.

14 de may. de 2014

It is a pleasure working with Bart Bartley easy to make an appointment, friendly attitude and excellent work. I am so happy with Crown Acura, I am bringing my wife in Sat. to lconsider leasing an Acura martin Bialow,M.D.

Allen

14 de may. de 2014

Ive dealt with Crown Acura for several years (Im driving my fourth car from them now), and I keep going back because I know that whatever I need will be addressed promptly and pleasantly. Now, while Ive never had to repair ANYTHING, because everything works, Ive told folks Id go back to Crown even if I didnt like the products.

Beth

14 de may. de 2014

I have been bringing my TL into Crown Acura for maintenance for a couple years now and there has never been a time when I've been disappointed in the quality of service. My service advisor Bart Bartley is great - always accomodating and looking for ways to help me save money. He communicates well throughout the whole process until my car is completed and ready for me to pick up.

Tracey

13 de may. de 2014

I purcashed my TL from Crown in 2003 and have been bringing it back for service since. In the 11 years John Shaw has been my service advisor, he has made every effort to ensure I understand the maintenance recommended and/or performed, and to make my visit to the service department as efficient and pleasant as possible. He is always busy, yet consistently friendly and thorough. I hope the folks at Crown recognize what an asset he is to their organization.

Joe B.

13 de may. de 2014

I am amazed by the quality of work Crown Acura always provides when I bring my vehicle in for service. Its difficult to trust most service/repair centers, but John Shaw makes the experience at Crown Acura worth every penny. I am always greeted by their friendly staff and assisted almost immediately with my vehicle needs every single time. I highly recommend Crown Acura for those that live near the dealership!

trose348

12 de may. de 2014

Looked for a while for a white acura tsx in the orlando area. They were either sold quickly or just not enough around this area. Crown Acura had a lot of choices. Gillian was very nice & helpful as was Sue Ellen & Keith. Never thought I'd buy a brand new car, but couldn't resist the .09% financing Acura offered.

Carma

12 de may. de 2014

In all my years of buying cars, my recent experience proved to be the exception. Crown Acura of Clearwater is the most professional and personal dealership with which I have ever dealt. Sophie Morris responded promptly to my first email inquiring about an Acura TSX which I had seen online. I called her the next day and she answered all of my questions about the car. I set a time for a test drive and Sophie was there to greet me immediately. She was very knowledgeable about the car and all of its features. I had specific criteria that I wanted and she and Keith Ertell, Finance Specialist, worked seamlessly with me to help me reach my goals. Everything that was promised was delivered. No surprises to deal with. From test drive to out the door was three hours. That's a record within it's self. I would highly recommend this Dealership to everyone! I love my car! Thank you Sophie and Keith.

Diane

11 de may. de 2014

I brought my 2014 MDX into Crown Acura for an A1 maintenance check. John Shaw quickly checked me in, obtained a loaner car for the day and notified me when he said he would to let me know my car was done. I had a wonderful experience.

KK

11 de may. de 2014

My family and I have always enjoyed working with Sophie Morris! We will continue to do business with her and Crown Acura.

Jeff

11 de may. de 2014

Crown Acura made my car buying experience extremely easy and efficient. Sophie Morris provided me a great deal on my new vehicle and exceeded expectations in every category. The team worked together seamlessly to get me all of my information, attend to all of my needs and get me on my way in the most efficient car buying experience I've ever had. Sophie and Anthony and each of the team members worked together to take care of all of my requests and went above and beyond for me. I highly recommend visiting them if you are looking for a new acura!

Fisherman

11 de may. de 2014

This month I had the unplanned task of replacing my daughters car after a terrible accident that totaled the car but allowed my daughter to walk away from the accident unhurt. It truly was a testament to the quality of the Acura RL. I met Crown's Sophie Morris urging a walk in visit to the dealership. She was the perfect sales representative. She knew the product and the inventory and within minutes were test driving a car you would have thought was her personal car. She stood tall during negotiations, but was fare and gave me a great deal. My daughter as shocked by the quality of the replacement car and that her life and her college studies could return to normal so quickly after that unplanned disruption. Thank you Sophie Morris and Crown Acura.

Dave

10 de may. de 2014

Our family has been buying Acura cars for over 10 years - and moved to Crown about 7 years ago. Their sales rep, Sophie and service folks have bent over backwards to provide a level of service folks just don't see every often. From integrity and fair dealings in purchase, to service efforts, and trade in value these folks just exceed expectations Thanks to Sophie Morris and John Shaw in particular. If there are better folks to deal with in the car industry I just haven't met them. I recommend Crown to every person who tells me they are considering buying a new car.

Ralph Reyes

9 de may. de 2014

Great customer service. Will be happy to do business again

WIll S

8 de may. de 2014

I took my Acura in the other day and the service was beyond exceptional. John Shaw did such an amazing job not being a "normal service guy". He got the job done correctly, even saved me some money on something which didn't need to be done, which never happens. I would highly recommend the guys here. Not to mention they detailed my car and it looks better than when I bought it. Great job guys!

Becky

6 de may. de 2014

I love the outstanding service I received from John at Crown Acura. He was professional, courteous and considerate of my time. I highly recommend this dealership and John in the service department.

Car Shopper

6 de may. de 2014

I walked into Crown Acura and was met with smiling faces on a rainy day. After test driving a TL with Eric Ryan, I decided to buy. Eric was professional and knowledgeable, and was able to answer all of my questions. I would definitely go back to Crown for another car. The rest of the staff at Crown is friendly as well, and the service department is always there for you with excellent results.

DSawyer

5 de may. de 2014

I came with a pretty big list of wants and needs and a very specific price guideline. I would have to say that for a few weeks my salesman, Eric Ryan, worked with me in finding the perfect car! Even after he exhausted all avenues, we thought we couldn't find one that fit my criteria and price, and I walked away from the search. Two days later, he contacted me with the perfect car that met all of my requirements, even monthly payment. So he didn't just give up on me even when we called it quits, he kept looking, and when the car came in, he contacted me. That I would say is AMAZING customer service!! When I'm ready to trade this car in, I will be going back.

MicheleAdler

3 de may. de 2014

This is the fourth car I've purchased or leased from Crown Acura in Clearwater. Going to this dealership involves a long drive for me, but it's always been worth it, and especially so this trip. I consider Chris Duncanson the best car salesperson I've ever worked with, and that is saying something because all of the sales people I've dealt with at Crown Acura have been great. Chris was thoroughly engaged during the whole process, easy to understand, with great knowledge of Acuras. He wasn't just someone who had been trained in customer service; he has an innate understanding of what it means to work with people. His patience was also deeply appreciated. I would highly recommend Crown Acura--and most definitely Chris Duncanson.

anilshah

1 de may. de 2014

john is excellent and humble. All staff are cooperative and courteous.Dealer has lot of choice and price are not bad. I would go this dealer

New Acura

30 de abr. de 2014

The sales and service staff are friendly and easy to work with. The service center gets you in and out. No complaints. Would do it over again and probably will for the next Acura.

Amy

29 de abr. de 2014

I took my Acura to Crown Acura for routine oil change and maintenance last week. My service advisor is Bart Bartley. I always feel welcome and they take good care of me and my car. I am a very happy customer.

mikefunk

27 de abr. de 2014

I am a new transplant to the area. There are 2 in the Jacksonville, FL area, here there are 3 close by. I chose Crown Acura over the others because they had the best selection of what I wanted. They also happened to have the best prices. I worked with Gillian, because when I made a web inquiry, she contacted me. I knew they were busy, but I couldn't help but admire her always making an effort to get back to me. Even well after the dealership was closed, I received a call when she was on her way home, or just coming to work in the morning. This sounds like pressure, but I assure you it wasn't.I was not prepared, however, for the atmosphere when I arrived. Gillian was wrapping up another appointment, so I was helped by Sue Ellen in her stead. I have never seen a dealership in such a "team mode" before. Sue Ellen saw that our questions and needs were met until Gillian could sit down with us. This was the already busy Sales Manager, ensuring our experience was interactive and not waiting. Then someone else took the car back to have a service done we had requested. Everybody was asking if they could do anything for us while we were there, even knowing fully that Gillian was our sales person. Gillian, as well as the others, was amazing and friendly, more like a family member than a professional associate.We then worked with Evelyn to close the finance end. We had arrived with a credit union check, but then she beat it with a bank rate 7/10 of a percent better, with no early payoff penalty. She was fast, funny and great. Just extremely helpful, and where it didn't make sense for me to get some of the options added on, there was no marketing push. She realized we didn't need them. Done. Moving on.I highly recommend this dealership. I can say that about only one other, but that was a Honda dealer in Jacksonville.

Luis Santos

25 de abr. de 2014

I have an Acura TSX and Crown is the only place I trust with my vehicle. They provide honest business and have a delightful staff, SPECIFICALLY Dan "The Man" Victory!! This guy is the real deal, I always feel at ease with Dan and he consistently provides elite service. He is a straight shooter and just a great guy to talk to about any concerns. If you want your car to feel victorious after being serviced, definitely ask for Dan "The Man" Victory. You wont be disappointed. True story, Luis Santos

Denise Andrews

23 de abr. de 2014

John Shaw is an excellent service manager. He always makes sure that Im taken care of. Excellent customer service.

Jmtt55

17 de abr. de 2014

Sophie Morris was exceptional during the sales process. From the moment she greeted us at the door, to the day of delivery, she went out of her way to make us feel valued and appreciated. She knows the vehicles and the features that benefit our lifestyle. After choosing to test drive the 2014 MDX, she explained the basic functions and continued on with the many features as we drove. Her thoughtful approach was pleasant and detailed. Once back at her desk she asked if we wanted her to get a value on our trade-in, but made it clear that was all she would do and was not pressuring us at all. She quickly returned with bottles of water for my wife and I, and proceeded to value our trade. Sophie returned with our keys, and a basic sheet with an offer for the vehicle. Fast, friendly and NO pressure. It was great! We told her we would like to think about the offer, and thanked her for her time. She introduced us to Sue Ellen Rumple, and she was just as pleasant as Sophie. We left after saying I really wanted the new red color vehicle, and they agreed to try and locate one and let me know. Two days later, I received a call from Sophie saying they located one and could get it brought over. Well something happened and that vehicle was not available. Undaunted, Sue found one and Sophie let me know right away. Thanks to the pleasant, no pressure, knowledgeable sales process by Sophie, I now am the proud owner of that red 2014 MDX. On the day of delivery, Sophie introduced me to Evelyn in the finance department who was very thorough and pleasant as well. While Evelyn prepared all the paperwork that goes with trading a vehicle and buying a new one, Sophie took me out to the new MDX and showed me how to connect my cell phone with blue tooth (complete with importing contacts), how to manage the navigation system, how to set up radio stations and so much more. The entire experience could not have been much better, and then Sophie said, you will have to call and come back so I can explain more of the vehicle. I would, and will, recommend Sophie and Crown Acura to all that I can. Thank you Sophie, and the entire team at Crown Acura.

tsalchert

12 de abr. de 2014

We purchased a car yesterday for our daughter from Crown Acura from Sophie Morris. I had seen the car on-line and Sophie waited for me to drive from NPR to Clw. Sophie did a great job in selling us the car. She wasn't pushy and made it a great experience. I would recommend this dealership to others.

Michael and GerNe' Barnes

9 de abr. de 2014

Since choosing Dan Victory to handle assisting us with our service of our Acura TL, he has done more than an amazing job, he's been flawless! He had our loaner car ready so that our in and out was fast as well as was spot on for our apointment timeline! Dan exceeds any customer's expections! ~Michael and GerNe' Barnes

RobbieFl

8 de abr. de 2014

Gillian Barnes was so helpful and friendly. I purchased a 2011 RDX and the process was smooth and stress free. Everyone I came in contact with was helpful. Gillian and her team worked with me to understand and deliver what I was looking for. I previously had an MDX and today's experience was by far my best. Gillian is the best. Professional, knowledgeable and very helpful. She even set up my Bluetooth for my phone and garage door opener. She's the best! Thank you Gillian.

fbrown3366

4 de abr. de 2014

This is the third new Acura I have purchased from this dealership and the most recent one (today) was just as painless as the past two. No pressure from sales and sales people as well as management were very helpful and patient throughout the process.

AnitaTampa

2 de abr. de 2014

We recently purchased an Acura MDX and worked with Gillian Barnes. She was very friendly, knowledgable and made sure all of our wants and needs were addressed. It was a very pleasant car buying experience and we didn't feel pressured or pushed into the sale. Fastest and easiest car purchase we've ever made!

kmeadows

28 de mar. de 2014

We were searching for a new vehicle and from the moment we stepped into Crown Acura we felt very welcomed and comfortable. Our sales person was Ms. Gillian who actually greeted us at the door: she was excellent! We were not sure what type car we wanted i.e. sedan vs. SUV: so we had lots of questions. She allowed us to not only have one test drive but two test drives all the while being very patient with all of our questions. The great thing she was not overbearing or pushy. Most importantly, I was impressed that SHE was so knowledgeable concerning the specification of the vehicles. Her listening ability was most appreciated and I would recommend her to any potential auto buyer - Good Job Gillian and you too John!

as1123

28 de mar. de 2014

Two days ago I purchased a 2014 Acura ILX, my third purchase of a new vehicle from this dealer over a span of 14 years. My previous purchases were both Acura TLs, a 1998 and 2004 model. The salesman, Chris Duncanson, was everything I hoped for: he was knowledgeable about the Acura models, friendly, courteous, and treated Mary and I like we were neighbors. In fact, all the people I encountered as part of my sales experience at Crown treated us like family. My next car? Probably another Acura, and probably from Crown Acura, and probably from Chris Duncanson.

bauerjim

23 de mar. de 2014

Gillian Barnes is the reason I would recommend this dealership to others.Gillian was Professional, Knowledgeable about all the vehicles we considered.She was extremely easy to work with, I will continue my pursuit to find theright vehicle with Gillian's help. She has my search criteria. I remain, James F. BauerJohn Pearson as well was very helpful,

andirichie

21 de mar. de 2014

Anthony was and has been by far the nicest and most easy going salesman we have ever dealt with! He welcomed us with a smile and allowed us to see the car we wanted right away. He even let us test drive with our car seat! He didn't even hesitate getting in the back seat and started chatting with little Ryan. It was like being with someone you have known for years! He was not pushy at all and answered any questions I had. He was very honest about all cars I was interested in but we decided to go with 2013 Hyundai Santa Fe Sport. We were on a tight schedule and budget and he made sure we stayed clear with all of it! He made sure the paperwork was almost done when we came back the next day to sign. Other than a few slight hiccups during sighing everything went smoothly. We have already recommended Anthony to a friend of ours in the market for a car. We will come here in the future again in a heart beat! Thanks Anthony!

JanetHalma

20 de mar. de 2014

We were in the market for a high quality used SUV. After considerable research, and discussions with Sophie Morris - our salesperson - we focused our search on an Acura MDX. Its reliability ratings are exemplary and it's a pretty sweet luxurious ride! Sophie was extremely knowledgeable about the MDX and it's competitors. She helped us find just the right vehicle - a 2011 Acura Certified MDX. The vehicle was in great condition and the Crown Acura team, through their certification process, added tremendous value and peace of mind to our investment. Our buying experience with Sophie and the entire team, including Keith Ertell who led us through the financing process, was smooth and a great experience. We highly recommend Sophie and the Crown Acura team.

Tgolden04

17 de mar. de 2014

We have bought several vehicles in the last two years from various dealerships in the area, this transaction by far was the smoothest and quickest. We met Anthony Danese and took a test drive on a Saturday, we left to sleep on it before we moved ahead. Once we decided to purchase, we set up an appointment to close the deal on the following on our 2012 Toyota Camry XLE Hybrid. We were in and out within two hours. Keith Ertell was also great to work with. He was quick and thorough with our paperwork. I will definitely recommend Crown Acura and give them five solid stars. You guys rock.

Lolaa

14 de mar. de 2014

My experience at Crown Acura Clearwater was exceptional. Debbie Backus is one of the best Sales person that I have ever worked with. Her attitude and professionalism is best in class.

Bobbi Girard

11 de mar. de 2014

We contacted Crown Acura to buy an extended warranty before the Acura factory warranty expired. Steve Stidam worked with us to answer all of our questions (and we had many!) and helped us sort through the confusion of warranty paperwork. He was friendly, professional and went above and beyond to meet our needs. We originally went to Crown because of their reputation, but will come back because of their customer service.

Bleppla

3 de mar. de 2014

John Leinbach did a fantastic job. He was very personable and made me feel very comfortable with entire process and his follow up was "spot on." My experience overall was virtually stress free. I was able to get a lot the information I needed prior to my purchase by using their website. Larry Rogers was also very helpful and answered a lot of questions over the phone. I also traded in my old vehicle and was given top dollar for my trade. I would recommend Crown Accura to anyone looking for a new or used car.

DulaniGunasinghe

2 de mar. de 2014

Gillian was fantastic. I usually don't like going to car dealerships - most of the time the stereotypes are true. However, working with Gillian was a breath of fresh air. She was really nice and wanted to make sure we got exactly what we wanted and needed. No pressure and very thorough to make sure we we're comfortable the whole way through. This was the most enjoyable car buying process I've ever experienced and it was because of Gillian. I'd recommend her and Crown to anyone!

acura_buyer22

27 de feb. de 2014

The transaction process was smooth, efficient, & got a good price. Also I received a better than expected interest rate from their finance department. Thx Gillian

eric ondrey

22 de feb. de 2014

Richard Morris did an excellent job with my used SUV buying experience. He was very informative regarding luxury new and used vehicles. He even came in early to get me into a test drive. I will recommend him to anyone looking for a new or used vehicle!

RDCTPF

21 de feb. de 2014

I get car service from Crown acura every year for past past seven years.Every time Daniel Victory is the service advisor.We have received exceptional service each time.

skdowden

19 de feb. de 2014

The total SUV buying experience was AWESOME! From start to finish, Gillian Barnes was easy to work with, thorough, listened to our needs and provided us a great vehicle!The rest of the team was also great to work with!

dennisthelen

17 de feb. de 2014

I purchased a new Acura RDX on 2-12-2014. Salesperson, Chris Duncanson provided excellent service guiding us through a truly hassle-free car-buying experience. It was a pleasure to be treated honestly and fairly. So I got a great car at a great price from a great guy!

curzy1

15 de feb. de 2014

I had been look for the perfect car for a couple of months and finally found it or should I say Gillian found. I first started talking to her back in December and was able to find an 2005 Aura TL all white everything. I would highly recommend Crown Aura and Gillian when looking to purchase a beautiful luxury vehicle.

indypeak

4 de feb. de 2014

My MDX was in for servicing on January 28, 2014. My experience with Dan and Crown Acura was excellent as it always is. The MDX was brought in for it's 30,000 mile checkup and Dan explained the details of the dealer recommended 30,000 mile service. We also had a noise concern in the right front end of the vehicle and Rueben (service technician) went for a ride with us and said he knew what the problem was and it would be taken care of and it was. We were very pleased with Dan and Rueben. They are both very knowledgeable, courteous, friendly, and I enjoyed working with them. They are a great asset to Crown Acura's Service Department.

SPIDEYGIRL1982

3 de feb. de 2014

From the first moment I set foot in the door, my friend and I were greeted with a welcoming smile. Chris was very friendly and was not at all the typical car salesman that you are normally used to dealing with. He was very honest from the get go and did everything in his power to make sure I drove off the lot with a brand new car. He explained everything so well and there was no kind of pressure at all. Even while we were waiting for the deal to go through, he offered us water (and I know that doesn't sound like much), but it really made a huge difference in the experience. It was first class treatment all the way and I will recommend Chris Duncanson to anyone who is looking to buying a quality car and unforgettable car buying experience in the future.

Mandriakos

29 de ene. de 2014

Love John Shaw...I have been taking my Acura to him for many years - Finds the problem, fixes the problem. Service exceptional, personal attention exceptional. Marcia

Carol008

29 de ene. de 2014

I had to bring my TL in for product issues. My TL was out of warranty. Not only did John Shaw and the Director work with Acura about my concerns, they were able to get Acura to help with the cost. When buying a car it's important to know you are in good hands on the service side. Because of the good service and Acura standing by their product. I will always get my Acura serviced at Crown Acura.

Gilad

28 de ene. de 2014

The people there are friendly and knowledgeable. They are very efficient. I was in and out with a loaner, with all paperwork ready for me as soon as I got there. As a VERY busy businessman, I can't afford to lose lots of time. They were fast and efficient, and I couldn't be happier with the experience. Bart Bartley was the agent who assisted me today. He was busy when I first got there, so the others worked on helping until he was ready to take-over. Their teamwork was absolutely brilliant to see. I will continue to use Crown Acura, and continue to buy my cars there.

bpcoates67

25 de ene. de 2014

Had a nice experience and would use this establishment again. Pleasant environment.

frostynels

14 de ene. de 2014

Crown Acura dealership has a great positive atmosphere, friendly behavior and a nice offering of products. Sales person was why I returned with the interest to buy.Although I was notified of a car to match my needs and I came in and showed interest in buying your dealership could not have possibly been interested in my business.- Saturday, left messages and finally just showed up, then I left with the prospect of buying the used RDX and promise of several items(estimate of total sale, 2014 demos, and availability of accessories). - Sunday, I contacted the sales person, only to find out you were closed.- Monday, , only to find out she was not at work, but would provide the promised items.- Tuesday, I was contacted via text if I really wanted the RDX. I called, left messages and finally talked to the sales person to find out the car was on a test drive. I made an offer with the promise to be called back. 90 minutes later I received a message that the car was secured Monday and sold today.Something is very wrong with this communication and what was happening versus what the sales person knew (if I believe the dealership and everyone involved was truthful to me). If not, there is devious behavior somewhere in this contact with your dealership. Either way, Crown Acura really didn't want to sell me an automobile.

Juan from JDP Flooring

3 de ene. de 2014

John Leinbach - I really apreciate your service. I highly recommend John if you are looking for a new Acura or pre owned car. Best buying experience ever! Thank you so much. Juan

John Billera

30 de dic. de 2013

Many thanks to John Leinbach! He helped my friend with a great lease deal on a Hyundai Sonata. John made the whole process very simple and hassle free. I'll definitely keep referring friends to John.

Gianclaudio

29 de dic. de 2013

This Christmas I wanted to surprise my wife with a new car. Other dealerships offered offensive offers for my trade in. Sophie came through with an incredible offer and I signed the same day. Not to mention that her professionalism, non-pushy approach, and extremely comforting personality made the purchase process a breeze. No haggling, right to the point. She respected and understood that I did not want to take 8 hours negotiating for a car. Cut to the chase and made a sale. She was awesome and Crown was a great dealership! Don't even bother with the rest, call Sophie if you are on the market.

Evolution Flyer

14 de dic. de 2013

From my first contact with the people of Crown Acura through the entire purchase process we had the most enjoyable experience. Gillian Barnes, Sue Ellen Rumple and Keith Ertell were all professional and a pleasure to work with. We are looking forward to a long relationship with Crown Acura.

Alex

13 de dic. de 2013

As a disclaimer, I have always hated dealing with car dealers and have bought from private party as much as possible. I was trying hard to find an MDX I needed without having to go to a dealer, but was having difficulty. I decided to see what was out there in dealer land and found a price on a certified MDX I thought too good to be true. This was at Crown Acura. The only reason I decided to contact them was because they had a very high review score, so I figured I'd give it a shot. They proceeded to exceed all of my expectations. Gillian Barnes, who was the lady I worked with, was super friendly and informative. There was no pressure to buy and yet I ended up with an amazing deal. I was buying out of state and they took care of all the paperwork, found me financing better than what I had found before, and magically took care of my local state registration, so I got the car shipped and then my plates came without having to even go to my DMV. I have never given a dealer a good review, but Gillian and the whole Crown Acura team were incredible. Highly recommended.

edpine3

8 de dic. de 2013

I did a lot of shopping around but my car buying experience at Crown Acura turned out to be exceptional. Master saleswoman Gillian Barnes was a pleasure to deal with. She greeted me in the showroom with a smile and didnt stop smiling until I drove off the lot several hours later in a new Acura RLX. I didnt make the process quite that easy, there were lots of question about features of the Acura, should I finance or lease, then there were two test drives, but she was helpful and easy to work with throughout the process. Then Gillian made me an offer I could not refuse, so I didnt. Keith, in the finance office, is a proud US Navy veteran who I could relate to, was well organized and efficient making the paperwork portion of the deal painless. Overall dealing with Gillian, Keith and others at Crown Acura was my fantasy car buying experience.

Ed P

8 de dic. de 2013

I did a lot of shopping around but my car buying experience at Crown Acura turned out to be exceptional. Master saleswoman Gillian Barnes was a pleasure to deal with. She greeted me in the showroom with a smile and didnt stop smiling until I drove off the lot several hours later in a new Acura RLX. I didnt make the process quite that easy, there were lots of question about features of the Acura, should I finance or lease, then there were two test drives, but she was helpful and easy to work with throughout the process. Then Gillian made me an offer I could not refuse, so I didnt. Keith, in the finance office, is a proud US Navy veteran who I could relate to, was well organized and efficient making the paperwork portion of the deal painless. Overall dealing with Gillian, Keith and others at Crown Acura was my fantasy car buying experience.

DarrylBain

3 de dic. de 2013

It is always a pleasure stopping in at Crown Acura. My visit today was just for some regularly schedule maintenance. Dan Victory took the time to give me thorough explanation of the work done as well as the upcoming maintenance schedule and has worked with me to acommodate my hectic schedule. It is this level of personal experience that I have come to appreciate that I have not had with previous vehicles that I have owned. Thanks!

JanetWheeler

2 de dic. de 2013

The primary individuals I have dealt with at Crown Acura of Clearwater throughout the last 10 years have proven to me to be highly professional, highly motivated, trustworthy individuals - specifically Chris Duncanson, my Sales Consultant, and John Shaw, my Service Advisor who both excel in their respective areas of sales and service. I just purchased my 3rd Acura MDX from Crown Acura, a 2014 Acura MDX AWD Tech, and could not be happier. My sales consultant, Chris Duncanson, was and is always extremely helpful, supportive, patient, and understanding. He is knowledgeable of his products and his receptiveness to any and all questions along with his desire to answer them all, no matter how big or small, gives me the freedom to feel safe knowing he is representing me with no pressure. During my latest sales experience, I was most interested in the AWD version of the 2014 MDX of which there was none available at the dealership to test drive evidently they are somewhat rare in Florida! But being the exemplary salesman he is, Chris came to work early the next day to track one down and have delivered to his dealership for me to see and drive that day. Through his efforts I was able to confirm my choice and obtain exactly the vehicle I wanted, for which I am grateful. Keith Amaral, the Finance Manager, worked steadfastly to put the deals together for my last 3 purchases while patiently explaining the process, the options, and the numbers. Now I look forward to continuing my relationship with their service department through John Shaw, my Service Advisor, who has always treated me with the utmost respect and has always taken care of my vehicles properly, thoroughly and never with an upsell of unnecessary maintenance as some service departments do. Through my experiences of the work ethics exhibited by all these individuals, I have developed a true respect for them and fully trust their guidance. I feel confident I can continue to receive excellent service of my vehicle at Crown Acura and will return to Chris Duncanson when upgrading in the future!

elsalvaje05

26 de nov. de 2013

I have been getting my car serviced with Crown Acura for almost 2 years now and I wouldn't even consider going anywhere else. The reason i keep coming back is for Victory, Dan Victory that is! He is genuine and provides a marvelous customer service experience. I feel VICTORIOUS every time I leave Crown Acura. He is an asset to this company and is the main reason why I keep coming back. I had an appointment and was in and out in a timely manner! I recommend Dan to all who are looking for great and honest service. Yours Truly, Luis Santos

DavidLayne

24 de nov. de 2013

I have owned 2 Acura TL's a 2003 and my current vehicle is a 2007. I have had my cars serviced at Crown Acura for at least for the past 8 years and have experienced outstanding customer service from my Service Advisor, Daniel Victory. Dan Victory is one of the most honest service advisors I've done business with ever. He goes out of his way to make sure that you are completely satisfied when you leave the dealership and also is straight up front with you on what needs or doesn't need to be fixed on your car. If you are an Acura owner, I would recommend that you go see Dan Victory at Crown Acura for your service. You will be a completely satisfied and a happy customer. Awesome service. David LayneClearwater, FL 33761

Pamela Alexander

24 de nov. de 2013

John Shaw always provides excellent service. I know I can trust that he won't try to sell me services I don't need. He always gets me the best value for the service I receive. He is also very professional and friendly. I have and will continue to refer John Shaw and Crown Acura service department.

Davenport

23 de nov. de 2013

The Acura dealership and my services agent, John Shaw were outstanding on help get my car fixed & extremely friendly and helpful. Even gave me a loaner car until my new car was ready just a few days later. I would recommend this deal to everyone!

Karen from St. Petersburg

20 de nov. de 2013

John Shaw was able to fit me in and provided excellent service while I was there. I enjoyed my visit there and always get great service.

Torsha McGriff

16 de nov. de 2013

I found my experience here at Crown Acura rewarding, great customer service, and positive attitude with Sales associate Gillian Barnes. Come one come all and experience the atomasphere of Great service.

ssmith03

15 de nov. de 2013

This is the second Acura I have leased. My experience with John Shaw in the Service Department has always been exemplary. I even looked to him for advise on leasing my present Acura. John is a professional who's opinion I trust and value. Many thanks to him for continuing to make my Service Appointments quick and easy.Sandra Smith

Rashida

12 de nov. de 2013

First time car buyer and I am so happy I went to Crown Acura, Jillian Branes who was my sales lady was awesome could not ask for a nicer and more personable saleswoman. Love love my new car. I would highly recommended this dealership and especially Jillian.

MU

9 de nov. de 2013

The process was easy, affordable, and a working friendship was accomplished. I shopped around (Kelly Blue Book, Area Dealerships, and Special local financing capability) and ended up back at Acura - Clearwater talking to Gillian, Kieth, and Debbie. They are a Great Group of People wlling to help the everyday Customer. Thank You V/r, Jeff

otancourth

7 de nov. de 2013

Great service and excellent customer service. I think they have the best techs in the area. Keep up the good work.I would not trust my Acura RL with any other dealer.Thanks!

Tameika

5 de nov. de 2013

I travel 40+ miles to Crown Acura for any maintenance I need. My service adviser, John Shaw, is always courtesy and gets my repairs done in a timely fashion.

Ed C

1 de nov. de 2013

My wife and I had been looking for an SUV/crossover for several months before we test drove a 2014 MDX at Crown Acura. Sophie M was very knowledgeable about the vehicle and didn't push to have us buy on the spot. She was patient with our decision making process and made the purchase easy. Sophie M is one of the best in the business. We are very happy with our experience at Crown Acura.

Foss

31 de oct. de 2013

I had a great experience at Crown Acura with Larry Skeens my salesperson. I purchased a Infinity G37 S. They get right to the point.

Lonny Palardy

27 de oct. de 2013

Dear Crown: I have been a customer here for many years -- we were having problem with our truck... Sherry Vieira and her staff have been working extremely hard to find out what was wrong with it. They were able to fix the problem... helped us with a loaner while our truck was in the shop and she kept us informed about everything that was going on with our vehicle. We would've be lost without Sherri. Thank you for your excellent customer service and making us feel like part of the Crown Family. Sincerely An extremely happy customer

MarianneQ :-)

26 de oct. de 2013

Our sales person was Gillian. We found the 2005 Chevy Cobalt LT on-line and sent an inquiry online and also called right away. We set up an appointment with her for 3:15. We arrived at 3:00 and as we were walking through the parking lot she met us in the lot. :-) She took us on a test drive and it was a positive experience even though the street the dealership is on is super busy and surrounded by construction. She guided us through to the right places. She explained and showed us all the cars features.....how things worked and where things were. :-) Once we returned she made sure that others that came to see the car were not allowed to take a test drive also. She was great --- and courteous and helpful, and very personable. After we purchased the car she went and refilled it with gas while we were doing the finances. She helped us get everything out of our "trade-in" car :( and even after we thought we'd gotten everything we realized we hadn't gotten the garage remote. She drove it to our house and hand delivered it. She has worked with us every step of the way to make this experience one that was really super and positive!!!! And, we also got a super duper nice car.

Ken and Marianne Q.

26 de oct. de 2013

This my second attempt at this review. The first one did not seem to go thru. We had a great experience. We found a car we liked on line, called the dealership, and went in an hour later. Gillian Barnes met us at the door, and said she had pulled the key to the car because we were interested in it. Good thing she did as someone else was looking at it too while we were there. Both Gillian and the finance manager, Keith A. were very efficient and friendly. We got a great deal, and they went out of their way to do whatever was necessary to make sure we had a good experience. When we got home, we realized we had left our garage door opener in the car we traded in. The next day Gillian drove it to our home, a distance of about 8-10 miles. How many dealers would do that. KEEP UP THE GOOD WORK!!!!!

shandew

24 de oct. de 2013

Daniel Victory at Crown Acura is the BEST! I went in to the dealership to have some work done on my Acura. Dan took the best care of me. He was patient, kind, knowledgeable. I live an hour away from the dealership and do not normally go there, but will now NEVER take my car anywhere else. Crown Acura has Dan Victory to thank for this! Dan is an asset to Crown Acura!

Clifford G.

20 de oct. de 2013

I recently had to have almost $3000 worth of work done to my RSX Type-S. John somehow worked his magic and got me an almost $600 discount. Him and his staff were extra nice and helpful throughout the entire ordeal. They even made sure I had a loaner car to get to my classes. They also completed all of the repairs in an extremely timely manner considering all that they had to do. I am grateful to John Shaw and his staff, I recommend them to anyone who has an Acura in need of servicing.

Gilly22h

29 de sep. de 2013

Bart Bartley and the Crown Acura team consistently make my Acura experiences smooth and painless. Thank you for going above and beyond to ensure my happiness!

Jimham

26 de sep. de 2013

This was my first experience with an Acura dealer. I felt I was ready for a luxury car, and always felt positive about Acura. I was interested in the MDX, and had looked at Honda and Ford.My wife and I were immediately pleased and comfortable with Gillian Barnes. It was a big step up when compared to the other dealers. Gillian and others at Crown Acura were professional and well spoken. Although she has only been working for Crown a short time, she was very familiar with the vehicle and the process. Gillian was at tentative and not overly pushy and other dealerships. It was like a college experience compared to a grade school experience at Honda and Ford. I would recommend Crown and Gillian Barnes to anyone interested in this brand and tell them to look foreword to a positive experience. JPHampsey

Mandriakos

23 de sep. de 2013

John Shaw is AWESOME. I have been a customer of John's at Crown Acura for 15+ years. I feel valued and very comfortable working with John. He consistently goes above and beyond and extends every consideration and courtesy possible. Marcia Andriakos

Annette / Clearwater

20 de sep. de 2013

I have been dealing with Acura in Clearwater for 10+ years. My expereince all around, from buying new, used and always having my vehicle service there has been "A Feel Good Expereince.". In purchasing a vehicle or having it service I never felt I was been taken advantage of as a single woman. Reason why I keep going back. There is a truh that has been established and I value that, I have built an awesome business relationship with John Shaw a member of the service team. I know all the guys on the service team but John is exceptional. Has always taken care of any issues with a smile and generosity.

tabstert33

18 de sep. de 2013

My husband and I love the exceptional service that we receive from this dealer! Everyone is always pleasant and the prices are, not to mention, fabulous!

Marc

17 de sep. de 2013

My lease was expiring. Chris Duncanson again eased to process to enter a new lease. He is very helpful and professional with the choices of models, trim lines and options . He was very clear regarding the terms and conditions of the new lease and was dedicated to my having a positive buying experience. He assisted with turning in my old leased car.

jford8132

16 de sep. de 2013

Bart was very friendly and handled service appointment in a timley manner. He went over completed work , explained all in detail and showed confidence in his product. As always, a pleasure working with Crown Acura service department.

etrehub

14 de sep. de 2013

Thanks so much for the entire Crown Acura team for a recent wonderful car leasing experience. From Eric Ryan, my sales advisor, to Sue Ellen, to Dan Morris, to both Keith's in finance, I truly appreciated their service and follow through. This is my 2nd Acura from Crown and I'm just as pleased the 2nd time as I was with the first.To Eric, thanks for your patience, friendliness and follow-through all the twists and turns which led me to my final decision. To Sue Ellen, thanks for your help in locating the right car/interior combination. I know it wasn't easy!To Dan, thanks for your help in finalizing the generous deal specifics and your last minute save to locate the black Acura TL with Tan interior!To Keith Amaral, thanks for your help in verifying my credit worthiness and discussing my lease-trade in options on my '10 Acura Tl.Finally, to Keith Ertell, thanks for your friendliness, simplicity and straight talk when it came to my signing the final paperwork.Once again, I really appreciated the whole team's effort. I'm truly pleased with my car and the whole team for helping me through it!Eric Trehub

LisaCahill

13 de sep. de 2013

I took my Acura TL Tech to Crown Acura for a repair and John Shaw took great care of us as he always does. He was very nice, easy to work with and knowledgeable. He called us with an update on the repair work and called us promptly when the work was completed. John has never kept us waiting and he has always treated us with an excellent attitude any time we have needed service or repairs to our Acura. John goes the extra mile to help with any need or question that we have with regard to our vehicle. A big Thanks to John Shaw!!

nanonani33

12 de sep. de 2013

My wife and I had our best buying experience at this dealership because of our sales consultant Sophie Morris she is the most professional sales person we have had the pleasure of doing business with ever when purchasing a car. Sophie Morris helped my wife in understanding all the options that come with our 2011 Acura tl tech and we want to thank her for all her help. Regards Pat and Frank Massaro

07acuratl

12 de sep. de 2013

Because of John Shaw's reputation we patronize this dealership and of course we own an Acura. We have had nothing but great service from John and the service technicians. Every one is friendly and accommodating. MaryAnn & Jack Beckley

BrightRDX

12 de sep. de 2013

I had been wanting a white Acura RDX for quite some time, and when a used one came up for sale in my budget I knew I had to have it. I called and spoke with Chris Duncanson and set up an appointment that day to drive it. The vehicle was everything I could have wanted and more!! Chris was very knowledgeable about the RDX and answered all of my questions. Everyone was very professional and friendly. Chris and the finance dept worked for me to find a financing situation I could live with and I am so grateful! This is my dream car. I was dreading the whole car buying experience at first, but this was a smooth process, I got exactly what I wanted. I didn't feel pressured and I feel confident knowing that this dealership and Chris will be there to help me every step of the way as I get to know my new Acura. Very pleased and excited about my new car!!

pete

11 de sep. de 2013

our good freind referred us to Richard Morris, we were looking for a used MDX, Rich found us the perfect car, took our old car in trade, then he personaly made sure our new car went through service, kept us in touce with what was happening. He then followed us up to make sure all was well. We will now be reffering Rich to all our friends

TracyG

11 de sep. de 2013

Our sales person Gillian was great! She followed up, listened to our needs and provided us with a great car. We are thrilled!

DarrylBain

9 de sep. de 2013

While having an unexpected service on my car today it was nice to spend some time talking to John Pearson at Crown Acura. He guided me through purchase of my first Acura four years ago and third Honda vehicle over the last 22 years. His knowledge and expertise is second to none. I look forward to my next purchase, though it may be a while before I upgrade. I still am enjoying the one I have now. (Waiting for the TLX) I will certainly return to make my next purchase with him.About the unexpected visit, I had developed a strange rattle noise in the rear of the car. I am pretty sure that it has to be a nightmare for a service technician to locate strange noises heard by the driver. Dan Victory and the service team were able to isolate the noise and correct it without much of a wait. Dan and the service team have always been top notch when it comes to keeping my vehicle running like new.

WestyTebow

9 de sep. de 2013

We met Sophie Morris who we found to be very knowledgeable and very nice. I had a chip on dorr handle and she scheduled the service right away. We were so happy that we recommended Sophie to a friend who also wants to purchase a RDX. Great car great dealership. We tried Gettel Acura which is closer to my home but Crown was well worth the ride as Gettel was ridiculous to deal with Thank you.

Stan Kinnaman

7 de sep. de 2013

My new 2013 Accord EX-L is my second purchase facilitated by Sophie Morris of the Crown Group. Sophie and Crown provided detailed technical information on the product plus features and benefits in a no pressure manor. I have purchased many cars in the past and I would rate Sophie the best sales person in the business. She also provided the best price in the entire Tampa Bay area.

Kristin

7 de sep. de 2013

I recently purchased a new Acura RDX from Crown and had a great first time buyer experience. Chris Duncanson was very friendly and helpful. The process was low pressure, and I felt I left with my brand new car at a fair price. I would recommend Crown and Chris to my friends. Thank you!

Jessica C

27 de ago. de 2013

The Acura dealership and my sales agent, Sophie, were outstanding from start to finish! They were never pushy or used high pressure sales tactics. They were just extremely friendly and helpful. Sophie answered all of my questions (and I had a lot!) and helped to coordinate all the paperwork for the ease of my family. They even gave me a loaner car until my new car was ready just a few days later. I would recommend this deal to everyone!

Michaeline Whitney

26 de ago. de 2013

I took my Acura in for service and maintenance. My service tech is John Shaw. John is very professional and takes great pride in answering your questions. I will buy another Acura thanks to Johns great customer service. Keep up the great work John !!!!

Stuart C.

8 de ago. de 2013

After writing an unfavorable dealer review July 29, when no negotiation was offered when attempting to purchase a replacement vehicle under the 7 return/exchange policy, the dealer manager Mr. Larry Rodgers called and asked that I come in to talk about my experience. To my surprise we negotiated for the price of the replacement vehicle to my satisfaction. I would now recommend this dealer to my friends.

Laura F

5 de ago. de 2013

I inquired about getting an Acura through AAA, which sent my information to 3 local dealers. One of them called me once. Another called me 6 times leaving the same robotic message. Sophie at Crown Acura sent me an email saying I could contact her via email, text, or phone, whichever I felt most comfortable with. This made it a good experience from the start. She was so helpful and easy to work with. She answered all my questions, gave me a quote through email, which she didn't try to alter at all when I went to test drive and get the car. I'm so happy with the experience. It was so easy and she was so friendly. I highly recommend Sophie at Crown and can't wait to work with her again in the future!

GregM

3 de ago. de 2013

I've witnessed the highs and the lows of purchasing a vehicle. Crown Acura, I am pleased to say, will go down as the single best car purchasing experience.... Chris Duncanson was courteous, timely, honest and accurate with all opinions, options and feedback. The negotiation process was professional, honest and well done by Robin. Previously I have spent entire days in dealerships trying to finish the deal. In this case, it was two separate appointments, one to test drive and negotiate, and one to do the paperwork, Maybe 2 hours of my time. Amazing

Debbie M

2 de ago. de 2013

John Shaw has the best customer service. He was able to get me in and out in a very short time so that I could make anyother appointment. I never have a bad experience with John.

GW

31 de jul. de 2013

Sophie was very knowledgeable of the vehicle I purchased. Her follow through was spectacular. I felt like i got a fair price and never felt like either side was beaten up. I would highly recommend giving Crown and Sophie a look when considering your next purchase. I have owned BMWs and Range Rovers in the past and I feel the MDX gives you a lot more bang for the buck.

Stuart C.

29 de jul. de 2013

Purchased a used 2006 Toyota 4 Runner July 20, 2013 from Crown Acura, Clearwater, FL and drove it home July 22. After 4 days of living with it, I realized this was not the vehicle for me. Under the dealer 7 day return policy the customer can return the newly purchased vehicle in exchange for an equal or greater value vehicle. Sounds good but in my case not so good. Selected a more expensive replacement vehicle, sat down to talk price and guess what. Pay the advertised internet price. No negotiation. I left with the first vehicle, knowing I will not ever purchase another car from Crown.

C. Walker

27 de jul. de 2013

I had a great experience with Bart in the Crown Acura service dept.

Stevo84

25 de jul. de 2013

Crown Acura has an outstanding staff in their service department. I always deal with Dan Victory who has always gone above and beyond in a fair professional manner to take excellent care of my 2005 Acura TL. Dan is a valuable asset to the company as well as his customers.Tim the service portor is a just outright good person who is the first person you see in the service department and who enjoys brighting up people's day,alot of bad negative people could take lessons from Tim on how to be a good person. TIM ROCKS AND SO DOES DAN VICTORY, IF YOUR IN SARASOTA RATHER THAN GOING TO GETTEL ACURA ITS WORTH THE DRIVE TO CROWN ACURA, you will be treated in and taken care better than Gettel could even try their best.Crown has one the best service departments Ive ever dealt with.

Anonymous

25 de jul. de 2013

I had a grear experience purchasing a new vehicle at Crown Acura. My salesman Rich was very helpful, knowledgeable, friendly, and offered a no-pressure sales experience. I got a great deal on my vehicle, and will recommend your store and Rich to all my friends. Thanks!

tennis1234567

24 de jul. de 2013

I leased my Acura MDX because of the great service I received from John Shaw. He is very knowledgeable, courteous, and customer service oriented. I have worked w/ him for over 4 years. He always explains the service needed very well. He is the main reason I am considering leasing another MDX later this year.

CMREAMHomes

18 de jul. de 2013

I give this dealership the highest possible scores because of my experiences I've had with service associate Dan Victory. Since day one Dan has always provided me with the highest level of customer service. I always feel comfortable taking my vehicle there and always look forward to working with him. He is very trustworthy.

Nu2Area

17 de jul. de 2013

Just relocated to the area and this is our first experience with Crown. The service department was well organized and they have a very professional staff. Our car was serviced, cleaned, and returned on time. Thanks to John for taking care of us.

folk

15 de jul. de 2013

John is superb in providing advice and being a customer advocate. He always finds a way to assist when I've reached out to him for the unexpected service calls as well as the regular check ups. He personifies Acura and the Crown team. I can see why they have such a great reputation!!! It's truly a pleasure to have John there as my Service Advisor.

KarenMc

4 de jul. de 2013

I bought my Acura TSX here in 2009 and continue to have my car serviced there despite the fact that I live in Tampa. The reason is my excellent customer experience most specifically working with John Shaw in Service. I was assigned John by luck of the draw when I first brought my car back for service and continue to use him every time I bring my car in. First, I like John. He's a nice guy and I actually enjoy seeing him. But most importantly he takes execellent care of me and my car. My checkin is always smooth and quick and John is always clear on the work that needs to be done and why. He takes extra time to explain things to me. He's always very accurate on how long the service will take so I know when to be back. I've never had anything close to an unpleasant experience here. I'm pretty sure I'll always drive an Acura, this is my first one and it's by far the best car I've ever owned. But I'm absolutely certain that if I drive an Acura I will buy it and get it servcied at Crown in Clearwater.

cindym02

1 de jul. de 2013

Spent a lot of time at this dealer and they always made me feel welcome. Mark went out of his way to find a car for me that would fit my needs AND my budget. Keith E in finance was a pleasure to work with too. He made signing paperwork and going over numbers actually fun.

kalidavis

30 de jun. de 2013

I just purchased a brand new Acura RDX and came back for my 30 day pit stop (what a cool service!). John was very accommodating to my schedule. He saw me on time and made sure I got out of there when I needed to so I could make another appointment. THANK YOU! :) Always a friendly, great experience when I go in.

Erinjasen1211

29 de jun. de 2013

We unfortunately were beat by another couple for an older used Acura MDX, but luckily Chris Duncanson was more than helpful and knowledgeable to show us a newer yet comparable MDX for a real steal. Chris made us completely comfortable during the approval process so there were no surprises, and sure enough, a few hours later we were proud Acura owners! I look forward to working with Chris again when I'm ready to trade in my Honda Accord for a gorgeous Acura TL. Awesome experience..highly recommend!

Dan & Elizabeth Dye

2 de jun. de 2013

To start with, Dan and Richard Morris were a pleasure to work with, and cut right to the chase. We are really happy with the 2013 RDX and are pleased with the experience of buying it as well. Through regular maintenance, we have come to know Dan Victory, Service Consultant for Crown. Every appointment with Dan includes efficiency, effectiveness, compassion, and thoroughness. I have never experienced this level of professionalism in any other dealership. If I were head of this organization, I would seriously consider promoting Dan to the highest position within the service department. Thank you for restoring our confidence in the new car buying experience! Dan & Elizabeth Dye

TiffanyJH

29 de may. de 2013

I made a call about getting my car checked out (light came on over the weekend), and I had an appointment set up within the hour with Bart Bartley. He was incredibly personable and professional getting it all taken care of. I waited a bit until he came back with the diagnostic report and he said it was something covered under warranty but they needed to order a part. It would be in the following day and he asked if I would like a loaner. I opted for it out of convenience and received a call the following day asking if I wanted to come up later that afternoon or the following morning. If I wasn't out and about already I would have waited, but I figured I might as well head over. I got there a bit earlier than expected (trying to avoid traffic) and waited to fill out my papers and get my keys. Bart made my experience painless, but then again every service employee at Crown has been pleasant to work with.

kalidavis

25 de may. de 2013

I had a great experience at Crown Acura! Mark Purcell was helpful but not pushy at all...much appreciated! I am so happy about my purchase and will definitely be back in the future.

Quickex99

24 de may. de 2013

I had an awesome experience at crown acura. Mark and the whole staff were extremely helpful and knowledgeable. I will purchase my next car from crown acura

DarrylBain

25 de abr. de 2013

The Crown Acura service department has been a pleasure to work with. Dan Victory has been my service advisor for the last few years and he provides exceptional customer service. He is always a pleasure to work with. Particularly important to me is that the service department has been able to accommodate my hectic schedule with an occasional last minute service or loaner vehicle when a more lengthy maintenance visit is required. The customer service has been outstanding.As a result, I have not had the car serviced at any other location since purchasing the car new at Crown in 2009, The whole team has gone above and beyond to earn my business and loyalty.

ShelleyG

25 de abr. de 2013

I visited Acura with the intention of just researching vehicles. I knew I needed to buy sometime soon, but I wasn't sure what I wanted. As I started browsing, a salesman started to head my way and thought "ohhh here we go," expecting the whole pushy salesman act. It almost always feel like I've entered the lion's den being a woman, alone, in a car lot, so this is the point where I typically brush them off with a snippy "I'm just looking," and leave if they still follow me around. Mark Purcell approached in a very friendly manner, his demeanor non-threatening or aggressive. After he warmly introduced himself, I caved and told him what I was looking for in a vehicle. As Mark started showing me around, I couldn't believe that he had actually listened. He showed me cars that exactly met the criteria I had outlined (including price), and didn't try to convince me I needed something bigger, newer or more expensive. Mark's demeanor and personality allowed me to relax, and think clear-minded about the vehicle I was considering. It was really nice for a change to be directed to what I wanted to see, be given thorough and accurate information, and not feel manipulated. After making the decision to make on offer, I wondered if this is the point where the pressure or tricks would come in. Negotiations with Mark went very smoothly and very fair. Again, no pressure, manipulation, or games. I got a GREAT deal. I have to say, I hate buying cars but this time it was actually very enjoyable! Thank you, Mark! I would without a doubt buy from you and Acura again!

KojiH

23 de abr. de 2013

I've been going to Crown for many years for service for my Acuras. And for each and every one of those visits John Shaw has been absolutely amazing! He is extremely knowledgeable and clearly explains everything before and after every vehicle service. I have 2 other Acura dealers that are much closer to my home but I choose to make the 1 hour drive each way to Crown solely because of Jphn Shaw and the service team!!! The quality of service one of the main reasons I now own 4 Acuras and have recommended them to all of family and friends!!!

rconfer

4 de abr. de 2013

I always look forward to going to this dealer! Having purchased my forth TL (a gorgeous 2013) in the last 9 years from Crown Acura should say enough. Sophie is so on top of her game yet soft in approach and professional! I have dealt with Sophie for the last 3 TL's and highly, highly recommend her. You will not be disappointed if you seek her out! Sue Ellen is such a joy to interact with at any time! She has done the dreaded paperwork for me in the past but made it somehow so enjoyable, now that's a sharp individual! John and the whole service department, having dealt with them for 9 years are incomparable! It's one thing to have a stress free buying experience but a bonus to have top shelf service to compliment the sale. As you can tell, I'm a big cheerleader for Crown Acura but it's based on experience and fact for what I've been testament to these last four purchases.

Astridmaria

9 de mar. de 2013

Wow, what a wonderful experience! From receiving a quick email response from Sophie and Sue Ellen to my online request for information, up to the visit today. No pressure and just a friendly, very accommodating car shopping environment. Reading the reviews here on Crown Acura made the decision to contact them as my "go to" dealership, a very easy one. Sophie is extremely knowledgeable and easily answered any questions I had. Being a driver of the same model car that I looked and actually did purchase, made her the ultimate "cheerleader" who was not afraid to give me an honest, realistic opinion. Sue Ellen was friendly and on the ball with the numbers and made the magic happen.. I'm still on Cloud Nine driving my beautiful, comfortable and clean brand new TSX thanks to these two ladies and the great team at Crown Acura. Definitely a loyal customer from now on! Find out for yourself if you are looking for a superb car buying experience! See Sophie!

martysullens

5 de mar. de 2013

I had been shopping around for quite a while and decided I wanted to get a car from a crown dealership because of their 100,000 Mile engine and drive train warranty, I was shopping for a used car and wanted to have at least the major parts of the car covered if it had fell out of factory warranty. Mark Purcell greeted me when I pulled up and we started checking out cars, he was extremely knowledgeable and answered all my questions promptly. He was very down to earth and I didn't feel like I was dealing with pushy car salesman. I showed up pretty late and the dealership was closing within 5 minutes of me finally deciding to get the car. Mark & Keith (Finance) happily stayed late and wrapped up the paperwork in about 30 minutes, which is much faster then any other dealers I've bought from.It's been about a month and a half now and I'm loving my 2010 TSX Tech, It's a great car and I wouldn't hesitate to recommend Mark and Crown Acura to my friends and family.

jk4bama

4 de mar. de 2013

I was very pleased with the sales experience I had at Crown Acura. Mark Purcell was an outstanding salesman. He was very professional, yet courteous and friendly at the same time. There wasn't too much high pressure either, but it was enough to still earn my business. I am very happy with new ILX he sold to me.

kasor1

26 de feb. de 2013

I just bought my 2010 Acura TL from Crown Acura. Mark Purcell, my sales rep, made my experience an enjoyable and pleasant one. He was interested in exactly what I wanted in a car. His knowledge of features and safety was extensive and thorough. He was patient with all questions. I told him a car was a purchase I could not make in a snap; I needed time for this decision. There was no high power pressure and this made me feel more comfortable. I was treated with courtesy and patience. All questions were answered with accuracy and clear explanations. He handled my paperwork efficiently and made sure my satisfaction was complete. I cannot stress enough - Courtesy and patience was outstanding. I will buy from them again without a doubt!! I am extremely happy with my purchase. Thank you Mark and Crown Acura :)

jandialraj

11 de feb. de 2013

we had the best new car buying experience ever with Eric Ryan! we did multiple visits to the dealership and Eric Ryan was always friendly ,warm and technical sound to answers all our queries and made sure that we were comfortable with our decision.Eric Ryan is a No haggling, no pressure person - just nice & honest people to work with throughout this dealership which drove us to himto finalize our purchase.

drandrews

4 de feb. de 2013

Chris called and followed up with a request I made on- line. I visited two other dealerships but found Chris to be dedicated and proficient. Great Job, and thanks for the encouragement and your persistence. Denise Andrews proud owner of a Certified Pre-owned TSX 2012 which I love and look great in!!

SamanthaD

14 de ene. de 2013

Great Customer Service and very accomodating. Very thorough and detailed. They explained everything in detail and made sure I understood everything completely through the purchasing process from start to end. Mark and Chris in sales are very knowledgeable and Keith made the finance part a breeze! I definitely recommend this dealership to everyone.

Kelly jennings

9 de ene. de 2013

Absolutely fabulous!!! John is the best and I do recommend all of my friends to come see him,

Lpad

3 de ene. de 2013

Amazing experience!! My husband and I are very happy with the excellent service that Mark provided us, oh and we love the car to. Thank you for everything!!!!

skecher04

3 de ene. de 2013

We had a great experience. Mark even answered my call on Christmas Eve when I had a question about my new truck. We have done business with Crown Kia and because of the great customer service we went to Crown first when shopping for our new Acura.

Rasor0331

21 de dic. de 2012

A plus dealership.. Very easy going no hassle dealership. This is the second Acura I own and love it. I gave what I thought were unreasonable demands, turns out they made it happen. I got a fully loaded 2013 ILX for a great price and .9 percent APR! Mark Purcell is the salesman to see!

twinbean02

17 de dic. de 2012

I went to Crown Acura looking for my first new car purchase ever. Sophie did a great job putting me at ease and helping me select a great new car. I appreciated her knowledge about the car and the brand, and I was happy to not feel pressured or intimidated. I am happy driving my new car, and will recommend the dealership to others in the future.

Sandra Smith

6 de dic. de 2012

This is my second lease through Crown Acura. Could not have been easier. My Sales Person, Sophie Morris led me through a quick and easy lease deal. She was extremely professional and full of great advise. I will be back!Sandra

Susan W

5 de dic. de 2012

John Shaw is awesome, he is the reason why I always bring my car back to Acura for service and why I would recommend them to anyone!

Melissa Rickey

27 de nov. de 2012

This is the 2nd car Richard has helped me to purchase. He was recommended by my sister and brother in law who have worked with Richard for years. I will recommend Richard to all my family and friends.

srscarpitta

27 de nov. de 2012

I just bought a beautiful BMW 530i from Chris Duncanson at Crown Acura. I want to thank him again for making car shopping a pleasant experience, I had been to 7 other dealerships before arriving at Crown. Chris made me feel comfortable, his honesty, knowledge & professionalism is second to none. Also, I have to say that I was very impressed at the level of Chris's & the GM's integrity when an unforeseen issue arose and was dealt with to our advantage without hesitation. I highly recommend Chris and in fact I am recommending him to my best friend so she will be in good hands.Thank you Chris I love my car!!

seli07

20 de nov. de 2012

Very rude and un-professional. Very arrogant and straight forward to customer (JJ and Sue Ellen Rumpell. No room for bargain and very arrogant. I was almost about to buy. they lost a customer. They dont respect the fact that it is a pricy investment a customer is making. I recommend them if you are looking to buy a car without bargain (and no trade in) but will not recommend if you have done market research and expect something.Mark Purcell- sales consultant was excellent---They showed a lot of attitude for a showroom in construction zone---

TSX Driver

20 de nov. de 2012

I purchased a 2009 TSX from Crown Acura a week ago. The sales staff, Sophie Morris in particular, was great. The process was painless and pressureless. I spent a lot of time researching the car I wanted and a fair price for the car. I found it online, and it was just as advertised. The price was inline with other dealers and they took an extra few hundred off and fixed some cosmetic items. I recommend this dealership.

First Service

14 de nov. de 2012

Just bought my 2012 Acura TL and I am here for my first service, very satisfied with the leasing process.

Service

14 de nov. de 2012

I bought my Acura TL brand new here in 2004 and have always serviced it here, very satisfied with the service here.

racerrl

12 de nov. de 2012

I love the service & parts departments. They treat you fair & square. Prices are reasonable, service done correctly the first time, and customer service outstanding. I highly recommend Crown Acura.

ADooley

4 de nov. de 2012

I was truly impressed with how friendly and professional everyone was. I got the car I wanted at a GREAT price! John Pearson and JJ where great! I highly recommend Crown Acura!

KatDevCruz12

28 de oct. de 2012

Took our daughter's 2006 Nissan Altima in for service. Dealt with John "JJ" Johnson (GSM)(previous dealings with JJ have been pleasant and produced satisfactory results), and Steve Stidam in Service. Both gentlemen were cooperative, speedy with diagnostics and information, and easy to work with. I highly recommend this dealership because they treat their customers like family and with respect and cooperation, ensuring a "win-win" for all concerned.

Doug Fisher

26 de oct. de 2012

I had an appointment to test drive an MDX on Monday 10/22. Sophie Morris stepped in and did an excellent job on selling me on the MDX. Knowledgable, Professional, Friendly Service. She is a great asset to your Dealership ! Dan Morris helped me in the process as well. I used to own a 1996 TL which I had for ten years. Brought it to your dealership for service. Great to see that John Shaw is still with you in the service Dept. Now I will be coming back with an MDX (hopefully not to often) after having a Toyota Avalon for the last 5-1/2 years. I love the way the MDX Drives. Just wish it had better gas mileage ratings. Maybe you will offer a Hybrid version in the future. I really wanted Michelin Tires though. So far I am very happy to be back with Acura.

fmatostrph

25 de oct. de 2012

I have been in the market for a new SUV for my wife for about a week to replace our aging Toyota Land Cruiser. After a week of reading reviews on all mid-size SUV's I decide to follow the recommendation of my next door neighbor and test drive an Acura. We visited Crown Acura and were promptly greeted by John Pearson, and after 15 minutes with him I was convinced I would buy a vehicle from John. He took the time to explain to my wife and I the in's and out's of the 2013 Acura RDX. John was very patient and extremely informative, answering all of mine's, and my wife's questions. Because we still had other vehicles to consider, we parted but in the back of my head I was convinced I would comeback to the Acura RDX, to Crown Acura and to John if the time came to purchase our next vehicle. And that is exactly what we did. I can say John Pearson is not the reason we bought the Acura RDX, but he is the reason we bought it at Crown Acura. I will definitely recommend him and the dealership to my friends and family and I can also attest to the great experience we had with salesman Larry Skeens, Dan Morris, and the finance department at Crown Acura...they managed to get me a better deal than my credit union did for the financing. In my book, I would definitely buy another car in the future from Crown Acura.

gisely

23 de oct. de 2012

This has definitely been the best car buying experience I have ever had in my life thus far. Richard Morris and Dan Morris were both very professional and hassle free. My father and I both had an enjoyable experience and recommend this dealership to anyone looking for a great car buying experience!

joeljn

23 de oct. de 2012

We bough an Acura ILX, 6 speed manual at Crown Acura. The Employees were extremely helpful to us in making our decision, and they were very friendly and accommodating to our request, specially Mark Purcell, Dan Morris, and Keith Amaral who we got the opportunity to deal with personally. The process was done in a timely manner and the staff was very upfront and honest with us. They thoroughly explain all the features and warranties of the car and answer any questions we had. I would definitely recommend Crown Acura to anyone looking to buy an Acura or a luxury car.Thank you Crown Acura for all the help in making our decision and the staff we work with for making the process very clear and answering any of our doubts.Joel

Sam K.

22 de sep. de 2012

I purchased a used vehicle from Crown Acura in September 2012. The sales person and dealer was a great experience. Had to have paperwork sent out of town for new owner to take title. The sales person coordinated every activity. Had a little glitch in the service area but the dealer sales person got it fixed immediately and all was done very professionally. Thanks and would recommend Crown Acura for future purchases.

nicole.dufala

27 de ago. de 2012

By far one of the best customer service experiences I have had in a long time! Chris Duncanson showed great professionalism and was exceptionally helpful during our buying process. Our recent visit to the service department was just as impressive as the experience we had with the sales department. Steve in the service department was easy to talk to and very helpful. They have exceeded my expectations and have created a raving fan! Thanks Crown Acura!

kfender

10 de ago. de 2012

Who would think having one's vehicle serviced would be such a pleasant experience. Jonh Shaw made my experience a pleasure. I was very impressed by customer service that seemed so genuine and thorough. I will request John Shaw as my service go to person at Crown Acura.

kxl56281

11 de jul. de 2012

John Shaw uses his knowledge and integrity in this specialized area of Acura Car Repair. I trust Crown Acura and John Shaw to treat my car like family.

rtruckrepair

23 de ene. de 2012

Todd Barnett in the parts department is the absolute best in his department. Our business always talks to Todd directly because of his knowledge and exceptional service. Thank You Todd!

karpass

1 de dic. de 2011

This is our fourth Acura. We have nothing but positive feelings describing our experience with the dealership and particularly Richard Morris. We had priced the car elsewhere and found the salesmen to be less than honest.

Todd Stewart

17 de nov. de 2011

Chris was great and easy to deal with. He made the trading in and buying my new Acura very easy. He was friendly and very knowledgable.Thanks Chris.

patricc

9 de nov. de 2011

Great service and great pricing with professionalism. This is my second Acura I have purchased at Crown. I did shop around but came back to Crown because of the outstanding service and knowledge from Chris Duncanson. He was a pleasure to work with and the management team was very supportive. I never thought I would be saying that you for a great car buying experience. It was hassle free and very professional.

Fire51

26 de oct. de 2011