John

23 de jun. de 2014

Dealing with David Watson is a pleasure. There is no pressure, no sales gimmicks, just down to earth honesty. Dave is an entrepreneur, hard working man, making an honest living and he deserves recognition and support. I highly recommend this dealer to anyone who is looking to buy their next best used vehicle. You will leave with a smile and not a headache.

Scott and Christy Dill

19 de abr. de 2014

Traveling 60 miles to purchase our new (used) car was the best decision we ever made. Even from the initial email we knew this dealership was different, there was NO pressure, no processing fees, or crazy sale tactics. The whole experience was pleasant start to finish. Our salesman was amazing and Ms. Mary handled all of our paperwork quickly and efficiently. Crown auto has found a forever customer in the Dill Family. We will definitely be referring our family and friends!

John

3 de ene. de 2014

After six weeks of car shopping in NoVA, we had narrowed down our preferences and twice been ready to write a check to a dealer. Both times we encountered so many hoops to jump through ("Um, let me go talk to my manager" - for the third time in 30 minutes) and price negotiations ("Um, no, that price on the internet isn't really the price you get" - even though we had taken the fine print into account) that we left empty handed, in spite of having checkbook and car loan already in hand, with no trade in. Frustrated, we expanded our search and found Crown Auto. What a find! The 60+ mile drive was a great investment. The car of interest was clean and waiting for us to test drive; pricing was a straightforward discussion, not a haggle; and the customer service was at a level I thought extinct. When we first called Crown Auto, our questions were answered directly, professionally, and without pressure. Mary, who handles the paperwork, was a gem - friendly, efficient, and knowledgable. It was such a refreshingly honest, no nonsense process all around! All the benefits of a CarMax experience, but with a serving of apple pie! We look forward to doing business again with Crown Auto.

Todd

19 de dic. de 2013

I was in search of a pick-up truck with a 7,000 lbs. towing capacity. My search for a used Toyota Tundra in the Northern Virginia area left me feeling certainly deflated. During my drive down to Orange, I thought that I might be disappointed. However, David and his team of professionals greeted me with a very reassuring welcome. I was certainly impressed with the truck once I took it for a spin and gave it a brief inspection. David seems to be very conscientious of his customers needs and he simply made the entire auto purchase a trouble free experience. I have been very pleased with this purchase and Im very confident that David will make himself available to address any issues relating to my purchase. David has certainly carved out a very nice niche for himself in the industry and I would recommend Crown Auto Sales to anyone and everyone regardless of their location. I suspect that I will certainly ring up David Watson the next time I need to make an automobile purchase.

A happy customer.............

31 de oct. de 2013

I just completed the purchase of a second vehicle from Mr. Watson and could not be more pleased. He is knowledgeable, helpful and honest. He has been doing this for a long time and has a super reputation so if anyone is looking for a good used car, this is the place to go.

Kathy K.

20 de oct. de 2013

We drove 2 hours to see a specific vehicle at Crown and knew within minutes that we had come to the right place! The van was pristine! The mileage was low and you could tell that it had had lots of tlc by its previous owner. In fact, every vehicle on the lot was a jewel! Our sales rep was knowledgeable, helpful and friendly and we felt absolutely no pressure to buy, which was refreshing. Though the dealership is a small operation, our sale was handled in a competent, professional manner even while we were made to feel like part of the family. This was truly a enjoyable experience.

Patti

13 de sep. de 2013

I found Crown Auto via their web site and right away noticed the great pricing and the quality selection of cars. I have purchased my fair share of cars from different larger dealerships. This dealership makes you feel comfortable. They are friendly and honest and you will get a great deal. David is easy to work with no double talk no unnecessary add ons and when you leave with your new car you will feel good that you paid the right price.David even added a free warranty without negotiating. It was shown to me while signing the paperwork. No need to go somewhere else and guess if you got the best price or car for that matter. At Crown you are treated right. Thank you for everything Crown staff we'll be back when were ready for another. (if that mini is still there it might be sooner than later. :) PW

ali r

5 de ago. de 2013

i recently bought a 2000 ford mustang from crown auto sales. the car is amazing, haven't had any problems only had to change the battery which Mr. Dale , the owner; sent a check for it. their costumer service is the best. i highly recommend this place.

Kid & TJ

6 de jul. de 2013

Our car buying experience from the beginning to driving it off the lot was a very pleasant experience. In every step of the buying process we were treated with a committed high level of customer service. We will recommend Crown Auto to our neighbors and friends.

blossom

6 de may. de 2013

This dealership was recommended to us by other satisfied customers. We were not disappointed! David Watson and Mary were very patient and considerate as we were shopping for a car following the accident involving the previous car we owned. We appreciate all of their assistance and would readily recommend them to anyone in search of a used car.

J Athy

27 de abr. de 2013

I have been a customer since 1984, and my Dad introduced me to Crown Auto Sales. David Watson is a honest dealer and stands behind his vehicles. I prefer not to go anywhere else. Every preowned vehicle I have purchased has lasted me for years without giving me major problems. Everyone at Crown Auto Sales are friendly and I feel right at home anytime I go there. I rate all the overall above as excellent. Anyone in search of a vehicle should make Crown Auto Sales their first visit and you won't have to travel any further.

Kenny

28 de ene. de 2013

I was searching for a Jeep for my daughter when I came across Crown Auto Sales. I live in the county and made the short drive down the road to look at a Jeep they had. When I arrived David was there to show me the vehicle. He was outstanding and a very polite gentlemen. The Jeep was as described and we quickly came to a deal without any hassle and finalized the sale. Mary processed the paper work llike a pro and I was out the door in no time! I have purchased many cars in my time and have never felt so obligated to leave a positive review. This was the best car buying experience I have had and highly recommend Crown to anyone looking for the same!

Joe and Heather

16 de ene. de 2013

I had been looking for a used truck that would be an upgrade over my current truck. I looked locally and on the internet for a "new" used truck. I thought I had found what I was looking for at Crown Auto Sales. I started doing more research on the vehicle and also on Crown Auto. I couldn't find a reason not to check them out. So I convinced my wife to take a trip to Orange. It was the best decisions I have made in a long time.David and Mary were professional and very personable. They only sell quality used cars at resonable prices. They didn't have one vehicle on their lot that was not a top of the line used car. Our experiance was top notch from the time we arrived until the time we left.We got the deal done quickly. The paper work went down without a hitch including notifying the insurance company about my new truck (I had my new insurace cards before I left).We left talking about the great experience we had just had, something you don't hear alot when buying a car.Needless to say the trip back across the mountain was very enjoyable. Great experience and a great new ride.Thanks! It is worth your time to check them out, whether you have to travel over the mountains or you are staying on the flat lands.

happy Jetta owner

14 de ene. de 2013

My wife and I scoured the Internet and visited several dealers in search of a good used car. We were starting to think we would have to lease a new one when luckily we came across Crown Auto Sales. David was friendly, fair, and didnt waste our time. As soon we arrived he let us take the 2008 Jetta out for a test drive. He wasnt pushy and we were able to work out a deal with him relatively quickly. Mary helped us get license plates, registration, and title no problem. It was all a very pleasant and positive buying experience. David has good cars -- clean, low-mileage, and well-maintained. I dont hesitate to recommend Crown to anyone looking for a quality used car, and we wouldnt hesitate to go back ourselves.

Matthew

13 de nov. de 2012

I went on the hunt for a low-mileage used Honda Odyssey for my expectant wife and infant son. I used a variety of websites to hunt out the best deals within 75 miles of our home. I visited more than a three different dealers, including a wholesaler and the local Honda dealer, to test drive. The best deal and most exceptional buying experience was located just up the road in Orange, Va at Crown Auto Sales. David Watson, the owner, takes pride in selecting the most well maintained, clean, low-mileage imports. The vehicle I test drove from his inventory was in tip-top shape and clearly cared for, unlike the vehicles at the wholesaler. It's apparent that he cares for meeting the customers' needs - absent pushy sales pitches or double talk. How often have you gone to a lot with high quality vehicles in excellent shape and worked out the deal with the owner? David is up front with his pricing and appraising a trade-in. David didn't approach the deal from a "what payment can you afford" mentality, but took the time to consider the numbers that worked for both of us. David personally evaluated my trade-in and provided a very fair and generous offer. He has an eye for detail that he puts to work to find the best and highest quality vehicles. After working out a deal on the pristine Honda Odyssey - the paper work was a sinch. Mary diligently prepared the documents and helped me collect the needed paperwork from my credit union. I could have been out the door and headed home in a couple hours - aside from the time I enjoyed chatting with David and his team at Crown Auto Sales. If you're looking for a low-mileage used vehicle and an exceptional car buying experience - one that is truly personal and built on relationship -then you need to call or visit Crown Auto Sales.

Dale B

21 de oct. de 2012

My husband and I searched the internet for a slightly used vehicle. We were headed to Richmond, but found an Avalon in Orange. We changed our direction and went north. We are so glad we did. The Avalon was sitting right in front. David Weston came right out, gave us the keys, and told us to take it for a test drive. He stayed behind. It is so refreshing to be allowed to test drive the car without the intervention of a salesman. We were very pleased with the car. Inside my husband and I talked with David, who by the way is a very informative dealer. We reached an agreement, traded in our vehicle and walked away with a great deal on the car we wanted. David worked with us, found our financing and contacted our insurance company. Mary did our paperwork and within three hours; we were on the road in our new Avalon. Thank you David and Mary for making this such an enjoyable experience. We will return in the future.

Younus

15 de oct. de 2012

I have purchased four low mileage vehicles from Crown Auto sale, over the years. David Watson, the owner is a nice guy and easy to do business with. David brings hand- picked, nice and clean low mileage vehicles to the lot for his customers. By the way, Mary Thurman, David's office manager, is a very sweet person and she will make your auto purchase a pleasant experience. I just bought a Toyota Corolla and I am loving it. I recommend Crown Auto Sales to any of my friends who would like to purchase a used low mileage vehicle.

new honda owner

3 de oct. de 2012

I commend David and Mary on their making buying the 2009 Honda Civic last evening one of the best car buying experiences we have ever had. David listend to our situation and worked hard to getting me the best price and the best financing he could and i am so grateful for his efforts. I would recommend going here first to find your next vehicle.

Shawn

13 de sep. de 2012

While in the market for a new or used Toyota Tacoma, I test drove and negotiated for a number of different versions at four major dealerships within 50 miles of my home. As an experienced and prepared buyer, I found myself frustrated with receiving up-sell and alternate offers that did not meet the clearly established price/option goals I'd articulated to them. A friend tipped me off to using cars.com as opposed to searching dealer inventories, and I located a vehicle that was reasonably priced with the exact options I was looking for at Crown in Orange. I took the time to drive up to Crown, where David handed me the keys to the truck I was interested in and told me to "take my time" on the test drive. It turned out to be precisely what I was looking for, so I asked for the best offer he could provide if I committed to buying that day. Instead of sitting through a "four square" process, and going back and forth through a salesperson and sales manager, I got a straight up quote that included VA licensing and tax fees. Another bonus - Crown does not charge the typical $199-$599 "dealer fees" for processing paperwork. David and I reached an agreement on a handshake - I agreed to purchase and he agreed to sell without putting pen to paper. The truck needed new tires, and we were able to agree on a very fair price including new tires that not only eased my purchase, but supported another local small business. Over the next 24 hours while I provided my financing information, David had the new tires installed and ensured that I had a current state safety inspection as well as fresh oil, lube, and check-up on the vehicle. I arrived at Crown the next day to take delivery, and was only there for about 45 minutes. Mary had all the paperwork completed; she had already finished title and tags (my plates were on the truck when I arrived and registration was complete). I did not have to run the gauntlet of "paint protection", "undercoat", "upholstery protection etc.., which was very refreshing. I would absolutely recommend Crown in Orange to any of my friends or professional peers. This has been the most haggle-free purchase I've ever encountered, and I look forward to the opportunity to deal with them again.

Nancy

23 de ago. de 2012

Recently purchased a 2009 Suburu Outback from Crown. The service was excellent with no hidden cost. The car is in superior condition with low mileage. I drove an hour and ten minutes and it was well worth the trip. Thank You cars.com and Crown Auto for helping me find a car within my budget that meets my needs.

marykim

23 de ago. de 2012

Have bought our last 5 cars from Crown and wouldn't go anywhere else. The cars are clean and in excellent condition with low mileage. David goes out of his way to ensure his customers are happy with their purchase.It's wonderful to deal with a company that you can trust.

Ellen

1 de ago. de 2012

my experience in purchasing a car through Crown Auto was exceptional.David made the whole process so easy.He listened to what i wanted and really worked until he found a car that matched me,both in terms of price and style, I was particulary impressed with the care he takes in making sue the car had no hidden secrets,When i went to complete the sales, he and Mary made it so asy taking care of insuance,changes,DMV, they thought of it all,I couldnt have asked for anything more,Ellen Adams,Amissiville Va

Happy Customer

18 de jun. de 2012

I recently bought a used vehicle from Crown, and I could not be more pleased with the people, the prices, and the vehicle I purchased. Great customer service, friendly employees who were efficient and organized. I was in the office maybe an hour total. Their prices were the best I've seen in the area for pre-owned vehicles, and their cars were in tip-top shape with low miles. I will look here again next time I need a new (pre-owned) vehicle.