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Used Cars for Sale at Crown Eurocars Jaguar in Saint Petersburg, FL

849 millas lejos de Usted!

Crown Eurocars Jaguar de Saint Petersburg le ofrece la oportunidad de encontrar coches usados ​​por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados ​​certificados. Además , Crown Eurocars Jaguar es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados ​​confiables y asequibles. Puede filtrar los listados por autos usados ​​a la venta por Crown Eurocars Jaguar para obtener el auto asequible que sea adecuado para usted.

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Autos usados ​​por Crown Eurocars Jaguar

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great precio
$51,167
$6,350 debajo
$1,509/mes est. ?
4,628 km
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Crown Eurocars Jaguar

33714, Saint Petersburg FL

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Además, Crown Eurocars Jaguar of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Crown Eurocars Jaguar. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Crown Eurocars Jaguar es definitivamente el mejor lugar para comprar autos usados ​​en línea.

4.9
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Basado en 1285 Reviews

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Yafei

30 de nov. de 2016

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I recently purchased a 2016 GLC from Zoltan Krempaszky. It was a trade-off car from other dealership. But he didn't charge me on the transportation and gave me a big discount on the vehicle as well which I am very satisfied as we didn't argue back and forth about the price. I was in a tough situation as a new resident in Florida. But Zoltan helped me a lot and finally we reached the agreement. He was nice, polite and helpful and did everything he could to make things possible. I appreciated his help. The most importantly, his professional ethics as a salesman made him very reliable. I had a good time and business with Zoltan.

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armandolopes

29 de nov. de 2016

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Thanks James working with me in getting my new SLC300. Everything ran as smooth as the last visit a couple of years back. Good to see you and your family are doing well. Thanks again. Best regards, al

1T

1st Time Buyer at Crown Eurocars

28 de nov. de 2016

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Very pleased with the buying process, mostly done online. Jim Smith was very professional, listened attentively, answered all questions and was more of an advisor rather than a 'car salesman'. Excellent buying experience with Jim and Ken; straightforward, honest and no pressure tactics!

CD

customer dennis

21 de nov. de 2016

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I had problems. the car was. delivered at the date & time promised price quoted did not change. all of my questions regarding the paperwork were answered. very reliable.

CM

Crown Mercedes

17 de nov. de 2016

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I will recommend Mr. Charlie Apple to my friends for their MB'S car repairs. He was very compassionate to a person like me & made me feel at ease. Was very honest & explained to me what was wrong with my car, in terms that I can understand. Thank you!

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Nancy Markoe

17 de nov. de 2016

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once again, I FABULOUS experience....this time even better because CHARLIE was so helpful to me. Thank you. !

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hament

16 de nov. de 2016

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positive and professionalOur family only buys cars from Crown Euro cars and David Siskin because of the positive and professional experience and very fair terms.

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Irene Lelekis

16 de nov. de 2016

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Another excellent service by Charlie Apple. I took it in on a Saturday for Service B. My car needed to replace a part but he wanted to make sure it was covered on my extended warranty so he kept the car til it could be clarified on Monday. Picked up the car on Tuesday. Everything seemed good except it was making a noise which was ended up being a plate that wasn't screwed in tightly. They had it corrected in 20 minutes. Charlie is very responsive, polite and kind!

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Alison Lescarbeau

16 de nov. de 2016

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Charlie provided excellent customer service to me during a difficult repair. My car was flooded during a hurricane. The repairs were extensive and he worked diligently with my insurance company, keeping me in the loop throughout the process.Charlie is a pleasure to work with. My car repairs exceeded my expectations.

MP

mary peichen

16 de nov. de 2016

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I had my car in for service with Charlie. The service was very good, excellent. I feel very good!

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Kanchana K.

15 de nov. de 2016

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I was impressed with the service of Andy Kinner. He is so profession at know how to take care client. Very satisfied! Thank you so much Andy.

KK

KANCHANA KITIRATANASUMPUN

15 de nov. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was excellent. I couldn't ask for more. Thank you.

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Sandra Baumstark

14 de nov. de 2016

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Our family recently decided to buy a new car, so we stopped by Crown Euorcars. We have not bought a new car in over 10 years, so we had some apprehension about going to a dealer. Upon walking in we were kindly greeted by Rick Haynes. He worked with us for over 6 hours helping us look, test drive, discuss options all without making us feel any pressure. We concluded the visit with an amazing purchase of a new 2017 Mercedes. We could not be more delighted with our experience as a family at Crown Eurocars. Everyone was so helpful and kind. We have already recommended this dealer and Rick twice over the weekend and we look forward to the continued service that we will get when going back in for our service appointments.

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Studentwon

13 de nov. de 2016

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Willie is always responsive. He presents himself as a perfect Mercedes Benz concierge personal. Always polite and very knowledgeable. He exceeds customer expectation. I like the fact I can communicate with him via text and he can eesoond in timely manner for any minor question.

LB

LINDA BROWN

11 de nov. de 2016

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I had my vehicle serviced at Crown Mercedes and I worked with Andy Kinner. The service was great, Andy is always enthusiastic and friendly.

TJ

TERESA JONES

10 de nov. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was Excellent and it was a pleasure doing business with you. I'll be back.

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Toikeenan

9 de nov. de 2016

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I would like to personally give Philip Boonew a 10 review on excellent customer service. Top salesman to me. Really enjoy my 2016 Mercedes cl 250.

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asuebirge

4 de nov. de 2016

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Bill Martin was the Salesman I just bought my Mercedes SUV through. He was consistent in followup but not pushy. A pleasure to work with.

JH

JOHN HOLSCLAW

4 de nov. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was Excellent as always.

TR

Tampa Repeat Buyers

3 de nov. de 2016

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We were hesitant to travel to St Pete from Tampa years ago but now we are convinced. Take the time- travel to Crown You will be happy you did as we have bought multiple vehicles from them.

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Lisa

3 de nov. de 2016

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Brought my S550 in for service with Casey Cash and everything was great!

JB

JOHN BURNETT

2 de nov. de 2016

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I had my car serviced at Crown Mercedes and we worked with Andy Kinner. The service was Exceptional.

MW

MONIQUE WHITAKER

1 de nov. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was awesome, every time I come I ask for Andy because he is always so helpful and answer all my questions. He make me feel comfortable because he explain everything theraly and give me a explanation of what's going on with my vehicle. I appreciate having him work with me every time with phenomenal customer service!

MG

MAUREEN GODWIN

1 de nov. de 2016

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I had my vehicle serviced at Crown Mercedes and I worked with Andy Kinner. The service was very quick and the dealership personnel are wonderful.

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Craig

31 de oct. de 2016

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Thank you Casey Cash and Charlie Apple for helping with my diesel ML. I love my car but the service is what keeps me a loyal Mercedes-Benz customer.

DL

DAVID LEWIS

31 de oct. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was Excellent. This is the third time I've worked with Andy and I always request to have him as my advisor.

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tomshaw

28 de oct. de 2016

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Great service with friendly staff that were very helpful and efficient. The staff realized that my time is valuable and were prepared and ready for me when I arrived and the entire deal for my new lease was the most stress free car buying experience I have ever had. I kept waiting for the catch which never came and my wife and I left the dealership new Mercedes customers which in all likelihood will be customers for life.Thank you!

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jgm

26 de oct. de 2016

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Jim Smith was great to work .he showed us a few cars and my wife loves her new jaguar. the finance dept. did a great job of getting me in and out and explaining the paper work.

JM

Jack Mccloskey

26 de oct. de 2016

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great job had just the car my wife wanted and jim smith was great to work with .

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Princess

25 de oct. de 2016

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It was a pleasure doing business with Mr. Boone. Professional and patience. Mr. Boone made a significant impact with me making a decision to lease.

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SHANEDA LIVINGSTON

19 de oct. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was SUPERB!

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CAROL

14 de oct. de 2016

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It was time for my 14 year old baby-Mercedes 500SL to drive off into the horizon. I loved her for the entire time that I owned her, but with a car that old reliability becomes an issue. I would have traded years ago except that I did not want to make the investment to replace her. I had been checking the internet for Certified used options and found a 2014 SL550 that had just been returned from lease. I inquired about the car and David Siskin from Crown called me within minutes. Dave was so professional and knowledgable in bringing me up to speed on the new technology; other model options; the subject car history; financing options. Dave also took the time to talk through my interests and preferences for purchasing a newer car. The trade value of my baby was also a sensitive issue for me and the folks at Crown understood that and put together a stellar value package. I cannot say enough about my outstanding buyer experience with Dave Siskin and Crown. Dave has also recontacted me since purchase to ensure that I am satisfied with the car and offered to spend time when convenient to tutor me on the features and newer technology. Dave has encouraged me to call him with any questions and I feel very comfortable doing that. This was the best experience I've ever had buying a car and I've purchased more than a few cars over four decades. Dave and Crown will receive all of my referrals!

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Erickd23

13 de oct. de 2016

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My wife and I went to test drive a Mercedes C350 and Larry Chapman helped me all the way. From the time we arrived till the time we left Larry was extremely helpful. He explained all features to a degree that I was not aware of. He was not pushy but kindly answered all questions I had. He also gave me good guidance as to my trade. Although no purchase was made Crown Eurocard is a top notch professional dealership and I will not hesitate to come back.

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ddunnington

13 de oct. de 2016

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I was trapped in flood waters on 8/31/16 in Bradenton, Florida. I called Mbrace for assistance. They left me stranded!! I called Tom Cammarata at Crown Eurocars for help. He finally got me towed to the dealership. He stayed in contact with me by phone while I was stranded. He got me a loaner car immediately upon arrival at the dealership. While my car was being analyzed, Tom stayed in telephone contact with me. It took several days before the insurance company determined that my 2014 Mercedes 550SL was a total loss because I needed a new engine. Tom assisted my in every way including getting my built-in radar system out of my car. Tom Cammarata and the service department at Crown Eurocars along with Dave Siskin are an important factor in why I bought my new 2017 Mercedes 450SL at Crown!Sincerely,Donald W DunningtonPalmetto, Florida

DD

Dr. David Redfering

13 de oct. de 2016

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A thank you for the superior service provided by Charlie Apple of the St. Pete location.Charlie went the extra mile in being certain that we were satisfied customers.And, of course we will be back.

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KCassidy

12 de oct. de 2016

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Beginning with the test drive and ending with a purchase, my experience has been outstanding with Bud Hawkins and Matt Taneja at Crown Eurocars. They both have been the epitome of professionalism and have gone above and beyond to meet my needs. I visited a number of the Crown dealerships in the area while car shopping and got the same great level of service at each. I'm happy to be doing business with Crown and look forward to continued great service now that I"m part of the Crown family!

CS

CYNTHIA SNYDER KLEINHANS

12 de oct. de 2016

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I had my Vehicle repaired at Crown Mercedes and I worked with Andy Kinner. The service was Excellent and Fast!

3

350

11 de oct. de 2016

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Very professional and courteous. Also knowledgeable about their cars. I felt welcomed upon arrival and leaving. Tom was great about showing me the car interior functions before we ever we for a test drive. He was patient and engaging at the same time v

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cbahl

11 de oct. de 2016

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I have dealt with Tony plenty of times in the past. He also has been very straightforward and helpful to me. I went through a divorce and my credit suffered as a result. Tony was extremely helpful to me even knowing that I might not have a good chance to get an approval. He guided me and cared about my situation enough to communicate where I felt more at ease. I would highly recommend Tony and David Siksin. The people at this dealership do not play games and sincerely care about getting you into a car if it's the right fit for you and your life situation.

JU

JUDITH UPPERMAN

11 de oct. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was EXCELLENT. The staff and the facility are great.

JR

JOHN ROGERS

11 de oct. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was great. Andy provides excellent customer service

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nlaryngakis

9 de oct. de 2016

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Tony Diamond was extremely knowledgeable and accommodating in helping me find my new car with all of the specifications I was looking forward. Tony is caring and detail oriented which makes him a great person to work with. Thanks, Tony!

CB

Christopher Bahl

8 de oct. de 2016

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David is the best. He doesn't make you feel like you are in high pressure sales situation. He is not pushy or trying to get you to go one way or the other. You will always be told an honest answer from David. He doesn't use car salesman jargon. He is straight and to the point. This is someone you want to deal with.

BS

Barbara Smith

8 de oct. de 2016

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I had my yearly service check and Mr. Charlie Apple assisted me. My service experience was excellent!

MR

Morison, Ricky

8 de oct. de 2016

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Charlie and Pat are always so friendly and helpful every time we come in for anything. The service department is great here.

MB

Maha Bladykas

8 de oct. de 2016

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i had my vehicle in for repairs and Charlie helped me. the service was great, very professional and on time. Awesome!!!

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keaton

7 de oct. de 2016

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I had my vehicle in for service and Charlie helped me. the service was awesome. I bought some new tires and even got a rebate.

DH

Diane harrison

6 de oct. de 2016

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I had my vehicle in for service and Charlie helped me. the service was fantastic. I had a wonderful loaner car to use and the young lady even offered to wash off the paw mark. overall great experience

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Janice123

4 de oct. de 2016

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This was my 3rd car lease through Crown Mercedes. From start to finish, this was by far the easiest car lease process I have ever experienced. Ron Krag made everything so simple and stress free. I love my new car and I would definitely work with Ron on my future leases. He is a top notch 1st class salesman.I hope Crown Mercedes knows they have a true diamond in the rough with him there as an employee.Thank you again so very much Ron!!!

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CHRISTY FALCO

4 de oct. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was FANTASTIC, everything was great.

TN

TIM NORTON

4 de oct. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was great.

KH

KYLE HOTALING

4 de oct. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was great . All staff was personable and professional wouldn't bring my car anywhere else

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GREGORY CANNEY

4 de oct. de 2016

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I had my vehicle repaired at Crown Mercedes and I worked with Andy Kinner. The service was timely and complete. Great experience as usual!

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nadiabunn

29 de sep. de 2016

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I had an exceptional experience from beginning to end working with Tony Diamond at Crown Euro Cars. I have leased two cars from Tony and my husband has just traded in his Mercedes for a lease with Tony Diamond. Whether you are buying or leasing Tony takes care of every detail of importance to you. Thank you Tony we will never go anywhere else.

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Dyan P

29 de sep. de 2016

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I had a fabulous day selling my 2013 Mercedes that I purchased from Crown for a new 2017... Phillip Boone was so great to work with. He totally met all my needs and even went over the top and gave me lunch!!!! I have bought two cars from Crown and I know I will be buying another car... Great day, great car, great people. Thanks againDyan P

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Z. D. Atkinson IV

29 de sep. de 2016

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Phillip Boon is the consummate professional, We were looking for an additional vehicle the week of September 12th and went into Crown Eurocars in St Petersburg, Fl. Mr. Boon made it his business to ensure that we not only had several cars to choose from but he was efficient in his process. Now, I had no intention of purchasing a Mercedes-Benz but after the service that was offered and the deal that was negotiated I can't wait until its time to purchase another car, the process could not have been easier. We took possession of the car on September 14 (what a great birthday present for me.....) Thanks Phill!!!!!P.S. The follow-up service has also been excellent as I have received several calls from Mr. Boon inquiring as to how the car is performing and to our satisfaction with the purchase.

WB

WILLIAM BENTON

28 de sep. de 2016

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This is the 6th new car I have bought from Crown since 2002 . And I've had 5 star service each and every time I received my car. A very special thanks goes to Mr.Larry Casto. He was the Main Guy that I have worked with since 2002. Larry is thegreatest and so was Zulton. They really pushed me through, thanks Larry.Best Regards,BB

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Jenni3

27 de sep. de 2016

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Ron is Professonal, Honest, and top notch! He never disappoints & we need more of him in this world & industry! Thank you Ron for setting the bar high & being an excellent example of how salesmen/women should be!

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Hanna

27 de sep. de 2016

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Recently bought a GLA 250 from crown Mercedes and had a great experience. The process was painless from start to finish, and I felt like I got a very fair price. Michael and Helena were a pleasure to work with, provided me with numerous options and helped me pick what suited my needs best without being pushy. I highly recommend buying a car from them, the experience and price was much better than any other dealer I shopped around at.

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Del

26 de sep. de 2016

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This was excellent car buying experience. Professional and courteous. Top notch in all regards. I would highly recommend this salesman and this dealership to everyone.

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Michael

25 de sep. de 2016

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Walid did a great job explaining the differences in cars. He was never frustrated with my families endless questions, was very aware of our needs and wants, and worked with the dealership and us to get us in the exact car we wanted.

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Shawn

24 de sep. de 2016

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I was looking for a particular vehicle and they got me exactly what I wanted in a timely manner without high pressure sales or shaddey tactics. Thank you very much for the great service.

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Zafu Siyoum

24 de sep. de 2016

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I had my vehicle in for repairs and Charlie Helped me. the service was excellent, very professional. I am always satisfied when I come here.

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J.A.Gomez

23 de sep. de 2016

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I had stopped by on a weekend to just look around, since I have been thinking of buying my first new car. Jim was very attentive and showed me around the lot. Even though I told him I was just looking, he still helped me out and went out of his way to show me around. He asked what my interest were and took me on a test drive. I took the new XE for a drive and I knew then and there that I wanted the car. He went over with me the different price options and gave me all the info I needed if I ever decided to buy the car. The following weekend I showed up and bought the car. Being that it was my first car that I would be buying, Jim made the experience so much enjoyable and not frightening at all. He made sure that I was getting the car that I really wanted and was up and down the lot looking for what now is my first jaguar XE. I really enjoyed Jim and Crown Eurocars. Definitely made my first car buying experience enjoyable!

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Ronald Mcelmore

20 de sep. de 2016

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I brought my car in for a tire repair. Charlie helped me and the service was great as usual!

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Megan McConnell

20 de sep. de 2016

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I took my CLA in for service and Casey Cash was awesome !

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Anthony Sayegh

20 de sep. de 2016

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I had my vehicle in for an Aux battery issue and Charlie helped me. the service was excellent, Charlie was very polite and helped me as soon as I walked in, kept me up to date on what was going on. Thanks.

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Robert Hawkins

16 de sep. de 2016

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I brought my car in for its first service and Charlie helped me. the service was efficient, excellent!

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SARAH POYNER

15 de sep. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was excellent.

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Rania Lami

15 de sep. de 2016

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I took my GL to Crown and during service Casey Cash was great!!!

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JimG500

12 de sep. de 2016

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I have been using Crown Eurocars Auto Repair since 2004 when I purchased a 2003 Mercedes G500. Currently I have 320,000 miles on the vehicle and it looks like new. I have worked with Tom Cammarata since '04 and I have such trust and respect for him as I know he will always look out for the safety of my family regarding the maintenance of the vehicle. I have been very happy with both Tom and the dealership.Jim Whalen

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JORGE CUMBA

12 de sep. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was done quickly and on time as per the appointment. Andy was extremely helpful with the entire process (dropoff, work and pickup).

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Jordyn Conrad

10 de sep. de 2016

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I had my vehicle in for service and Charlie helped me. the service was wonderful. Charlie has gone out of his way to make sure we are happy. Every time we bring our car in he has helped us and is very kind. I would recommend him to all of my family and friends.

MF

Michael Forest

9 de sep. de 2016

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My car was service at Crown Mercedes and I worked with Andy Kinner. The service was

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SUZANNE BERNS

9 de sep. de 2016

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My Vehicle was repaired at Crown Mercedes and I worked with Andy Kinner.The service was excellent. the scheduling system is not particularly efficient.

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Robin Moch

9 de sep. de 2016

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I had my vehicle in for service and Charlie was my advisor. The service was outstanding!

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DAVID TACKETT

8 de sep. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was excellent and very accommodating.

DG

Domonique Garcia

7 de sep. de 2016

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Working with Casey Cash is always an exceptional experience.

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VALPERSIA GAINERS-HASUGLUW

7 de sep. de 2016

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i had my vehicle in to get some trim items replaced and Charlie helped me. my visit was excellent. always cordial

TB

TINA BROCKIE

6 de sep. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was fantastic!

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ROMAIN DABYDEEL

6 de sep. de 2016

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I had my car repaired at Crown Mercedes. I worked with Andy Kinner and the service was excellent, everything went great.

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Liuva

6 de sep. de 2016

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This was one of my best car purchase experiences that I've had. Dave Siskin was awesome and the whole staff was great. LA

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Ken Hautamann

5 de sep. de 2016

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Great experience from Start to finish. Zoltan the internet salesman was great, so was Ken in the finance department. The first time in my life I had a pleasant experience purchasing a new car. If you are looking to buy a car, go to Crown!!!!!!!

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cdellapenna

1 de sep. de 2016

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Remarkable! That's what I say about Karl Peterson!! Wow! He treated us like we were royalty. I'll never forget this car buying experience. His demeanor is just what the doctor ordered. As you can tell I can't say enough about Karl and really everyone involved in our transaction at Crown! BRAVO!!

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WILLIAM EBERT

1 de sep. de 2016

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I had my vehicle serviced at Crown Mercedes and I worked with Andy Kinner. The service was of the highest quality.

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GEOFF DAVIS

1 de sep. de 2016

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I had my vehicle repaired at Crown Mercedes and I worked with Andy Kinner. The service was performed flawlessly..

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Dd48

31 de ago. de 2016

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Great experience with my salesperson, Wally Abdulla. Worked very hard to find the exact car for me and arrange excellent financing. Would highly recommend Wally and the Crown dealership to my friends and family.

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Christopher Lipke

29 de ago. de 2016

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Phillip was very polite and courteous. He was able to answer all my questions and made me feel comfortable in making my purchase. Alex in the finance department made the whole financial side pleasant and easy. She offered me other options for my purchases in the future. I would certainly recommend this place to my friends.

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jmd

27 de ago. de 2016

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Tom Wood at Crown Mercedes made the acquisition of our new cars painless! We had a very positive experience all-around.

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db

25 de ago. de 2016

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Thank you Crown Eurocars and thank you Jim Smith for always making our automobile purchases a pleasure and rewarding in every way! We just purchased our 3rd vehicle from Crown, a beautiful red GLA250, and we have been so fortunate and blessed to have Jim helping us each and every time.It was time for me to make a transition and be turning in my present vehicle and I needed to make some decisions on the direction to take.Jim helped me in more ways than I can acknowledge in making this transition and as always he worked so hard doing it. Made everything flow smoothly and got things accomplished in such a timely manner. We can't say enough kind things about Jim and his professionalism and how much we appreciate him and believe him to truly be a great asset to Crown!!Also want to say thank you to Ken in finance and all the other staff involved in making our purchase wonderful.D & P B.

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Warren Wentz

19 de ago. de 2016

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I had my car in for service with Charlie and the service was exceptional as was the repair work. I look forward to my next visit.

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felucita bautista

15 de ago. de 2016

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Charlie Apple was very helpful & thorough with me. Being a woman, I needed to understand more about the service needed on my car. He did that. Even at the time of my car pick up, he was helpful & still personable in,dealing with me.

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Rita

12 de ago. de 2016

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Yesterday, I submitted a negative review about Crown. Meanwhile, I communicated with Zoltan Krempaszky who clarified the misunderstanding causing my negative review. Zoltan very politely and professionally resolved all my concerns. Therefore, I withdraw my previous review yesterday, August 11. Thank you Zoltan and Ken. Tibor GyiresSouth Pasafena

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Sarah Lonquist

12 de ago. de 2016

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My service representative was Charles Apple and he made the experience very pleasant. The work was done well an I am pleased with the service.

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Ngeth

12 de ago. de 2016

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I had my car in for service. Charlie was my advisor and the service was good. he do a good job and takes car of my car. I will tell them the same when they call me.

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DavidC

11 de ago. de 2016

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Wally helped me in buying a used car here. He was very professional, honest and friendly. The whole buying experience was efficient fast and pleasant. Much better than the high pressure sales experience I have felt at other car dealerships. They even stayed late after work when I picked up the car after I bought it. Everyone I met at the dealership was polite and professional. Wally's business partner Phillip was helpful too!

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lisa willis

11 de ago. de 2016

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I had my vehicle in for service and Charlie Apple helped me. The service was outstanding. The problem was diagnosed and fixed in a timely manner. The work done on the car was explained.

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SALVADOR MAYORGA

11 de ago. de 2016

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I had my car diagnosed at Crown Mercedes and I worked with Andy Kinner. The service was EXCELLENT.

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robert sebasta

11 de ago. de 2016

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i had my vehicle in for service and Charlie helped me. the service was very professional and thorough.

SE

strong eyes

10 de ago. de 2016

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I found the model of Mercedes listed on the Crown website and left a message asking for more information and to see if it was still available. I received a call from Jim Smith who was very helpful over the phone and answered all of the questions I had. I asked if I could make an appointment to see the car a couple of days later when I could drive over from Brandon. He said not a problem and asked if I needed directions and said they would be open late that evening. When I arrived, he was servicing another client and greeted me and said he would be right with me. The showroom is beautiful and we were able to sit down and discuss the car without a long wait. He gave me some printed information that I looked over asked for identification and we took the car for a drive. When we returned back to the lot, he looked at my trade in and had a quote in a matter of minutes for me. After a short negotiation, we agreed on a price went straight to finance and had everything signed. What a great experience! Jim was very professional, kept the process moving along and had the sale finished quickly and smoothly. I would recommend the dealership to anyone looking for the best in service and quality.

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Caylaann

10 de ago. de 2016

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When I decided to buy my first Mercedes I knew it was a huge decision. Dave Roysden made the experience what it was! From the first moment we walked in he made us feel so welcome. He then made my dreams come true. I got the perfect car at a great price. The process was seamless. I reccomended crown Mercedes and Dave to everyone!

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ANGIE TAUB

10 de ago. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was A+.

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Cayla

10 de ago. de 2016

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Dave Roysden and Wes made the experience what it was! It was my first Mercedes-Benz and I was so excited. Dave really made my dreams come true. The process was so smooth and easy it made buying a car a joyful experience not a hassle. I cannot thank crown Mercedes enough for their time and efforts and excellent customer service.

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JOHN HARRIS

9 de ago. de 2016

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My GLK was serviced at Crown Mercedes and I worked with Andy Kinner. The service was very good thank you

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fackih

6 de ago. de 2016

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I had my vehicle in for service with Charlie and the service was very good. I really enjoyed driving the new c loaner.

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ELAYNE MCKINNEY

5 de ago. de 2016

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I had my car serviced and detailed at Crown Mercedes and I worked with Andy Kinner. The service was outstanding!!!!!!

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Leatrina Amos

5 de ago. de 2016

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When I bring my vehicle in for service I see Charlie apple. He is the best . always a great experience

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LE NGUYEN

4 de ago. de 2016

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I had my car diagnosed at Crown Mercedes and I worked with Andy Kinner. The service was good with no problems.

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JUDY KARPINSKY

4 de ago. de 2016

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I had my car service at Crown Mercedes and I worked with Andy Kinner. The service was very good and timely

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GARY JOHNSON

2 de ago. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was superb as usual. Always a great experience here.

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Alex1013

1 de ago. de 2016

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I came to Crown to find out find out the steps I needed to take as I approached the end of the lease on my Jaguar XF. My car was over the mileage allowance with 4 months to go. I had concerns. Luckily I ran into Tony Diamond and we discussed my situation. By the time I finished my story , Tony was leading me to the E350 on the lot that within a very short period of time became my new car. Thank you Tony for making this transition so easy.

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LEXI LOU

1 de ago. de 2016

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This is the 3rd purchase in 6 years with Tony Diamond. Tony makes the process very easy and smooth .from car selection to financing to delivery ! He always takes the time to explain every detail about your new car to you. When looking for a new car I call Tony and nobody else. I'am a lifelong client.Thank you Tony !

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Sharif

1 de ago. de 2016

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I can't remember the last time I went to a dealership to purchase a new vehicle and my experience was so pleasurable. My sales consultant Phillip Boone was very courteous and professional. This was my very first purchase for a used Mercedes and he gave me the entire history of Mercedes and the quality that they are known for. You don't get this kind of service and attention when at other dealerships. I will definatetly be back for my next purchase and recommend my friends and family as well!

MB

MARY BROPHY

1 de ago. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was outstanding as always.

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b4ugo

31 de jul. de 2016

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Original problem was diagnosed as $2400 fix to an AC problem. As well a Ac flow issue between top vents and bottom vents for additional $1000. I elected to just fix the $2400 AC Compressor issue which I was told would give AC to the Car but only through top vents, When I got car back ~5 days later the AC worked for just two days. When I took car back they said they could not fix without another $1000. This was not what I was originally told but, I had already paid the $2400. Since book value on car was so low I elected to not trust Crown again and eat the loss. I also could not get them to return my calls or Text. Makes me believe they had no confidence in their own diagnosis. They did issue replace car while ours was in the shop - good. They did reply quickly for original fix try - good. Car still has no AC and I'm out $2400 - Unacceptable !

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Michael LaRocca

31 de jul. de 2016

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This my fourth purchase of a Mercedes from Crown Euro dealership. Three of them has been working with Anthony Diamond. Anthony is very knowledgeable of the Mercedes engineering and enjoys explaining what an excellent vehicle Mercedes produces. He is very personable and easy to engage in conversation. My experience with Anthony and the Crown Euro dealership has won me as a continuing customer. For me, the pricing was a win win situation. I have, with each purchase, felt very satisfied. I look forward to the continued excellence, in engineering and design, of my next Mercedes automobile purchase.I also would acknowledge Willie Edmonds, product concierge, for his easy, relaxed explaining of all the operating details. He has saved me time and effort learning all the remarkable features that make driving a Mercedes so enjoyable.

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Richard 1

29 de jul. de 2016

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'This was my 5th Plymouth Prowler I have owned over the last 14 years. I visited 3 other dealers before finding this "Gem" at Crown. Jim went overboard with great service including taking my 2017 sticker off one plate and putting it on my newer plate. This wasn't easy as the sun and weather had worn it but he carefully with a razor blade got it done. In addition he was even able to remove my sticker for my country club entrance sticker and was able to put it on my car and it worked when I got home. He also was able to safely remove my Sun pass monitor and give it to me.Marc Israel was also extremely helpful and very patient when completing the transactions as my Debit card initially gave me difficulty putting $10,000 on it but we got it done finally.Marc and Jim - Thanks for everything you did to make this a great experience. Richard Karp

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Jason L

28 de jul. de 2016

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I bought a pre-owned Cadillac CTS-v from Tom Wood. He was excellent to work with. No pressure. A very relaxed atmosphere. Everyone there was friendly.

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bixlertim 2016

26 de jul. de 2016

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We stopped at Crown Euro just looking for a newer car, My wife loves the Jaguars. Crown had a 2015 Genesis for sale with 4400 miles. I had read about about the Hyundai but knew little about it. Tom Wood talk about the Genesis and we took a test drive. One week later we returned from Sarasota and purchased the car from Tom. If it had not been for Tom's kind but willing attitude we would not have bought the Genesis. Thank you Tom WoodTim Bixler

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Alvin

23 de jul. de 2016

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Hello Crown family,I want to thank Tom, Jim, and Alex for their hard work in making this deal happen. I am a first time owner as a Mercedes Benz vehicle. All three were very professional and customer friendly throughout the time. I am absolutely positive I would go back for another vehicle in the near future. Thanks again, Tom, Jim, and Alex.

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Lisa

22 de jul. de 2016

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My husband inquired on-line while out of state on business on a new GLA250 for me. Zoltan was very diligent emailing my husband in a timely fashion and doing everything to close the deal . The deal was great and I picked up my new car that night. I have Ieased multiple cars over the last 20 years and by far this was one of the easiest. Thanks ~Lisa

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DORIS MORRISON

21 de jul. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was GREAT with no problems.

MJ

MARY JO CARNEY

20 de jul. de 2016

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I had my car serviced at Crown Mercedes and we worked with Andy Kinner. The service was fabulous, give Andy a raise.

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GEORGETTE HERMAN

19 de jul. de 2016

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I had My car service at Crown Mercedes and I worked with Andy Kinner. The service was extraordinary and Andy was friendly, knowledgeable, and capable.

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MATT PODOlSKY

19 de jul. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was Great!

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BILL THOMAS

18 de jul. de 2016

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I has my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was fantastic! Service was amazing and efficient! Appreciate the professional attention to detail

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KEVIN CARROLL

13 de jul. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was Excellent.

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Beth Horner

13 de jul. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was VERY PROFESSIONAL AND PROMPT.

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LESLIE HILTZ

12 de jul. de 2016

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I had my car repaired and serviced at Crown Mercedes and I worked Andy Kinner. The service was timely and very efficient.

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BKJConsultant

8 de jul. de 2016

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Arrived at Crown on an afternoon to view some vehicles in your inventory. As I was walking in the used vehicle area, Jim approached and introduced himself. We chatted about what I was looking for and the price. We test drove a few vehicles and Jim was very knowledgeable about each vehicle. Once I decided on a vehicle I wanted, I made an offer. Jim checked online and I was able to get the vehicle at a lower price. Thanks Jim. I've been driving the vehicle for just over two weeks and no issues. My additional key has arrived and Jim has kept in contact with me about my purchase. I will recommend my associates if they want a Mercedes to go see Jim.

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LESLIE HILTZ

30 de jun. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was courteous and efficient. I was informed every step of the way. Andy went out of his way to help during the entire service experience.

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Rita

25 de jun. de 2016

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Zoltan provided us a high level very professional service in buying a car. He is an excellent sales person and Individual.

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Tyler_Motorman

24 de jun. de 2016

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Have bought and leased several cars from Ron Krag at Crown Eurocars. He responds super fast, beats every lease deal and always over delivers. I will be buying cars from him forever. Definitely recommend!!!

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Wendy and Anthony

23 de jun. de 2016

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Tom Wood was a pleasure to work with! We saw the vehicle on the internet and he handled pretty much everything via email and phone, making it very easy. When we arrived, there weren't surprises or hard sells, just everything we discussed.Thanks!

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Nihja Bradford

18 de jun. de 2016

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Charlie and Andy, gave me great service. They honestly really made me feel like I was the only person in the room while assisting me with my situation. due to the experience the last couple of days I feel very very proud and excited to be the owner of a Mercedes benz. I feel like a part of the family.

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Rprado2307

17 de jun. de 2016

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Wes, Tony, and the whole crown team at this location are awesome! Answered any and all questions and went over and beyond to help me get the car I truly wanted. Highly recommend this dealership! Thank you crown team!!!

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Adrian B.

13 de jun. de 2016

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I purchased a new Mercedes-Benz GLA250 recently and had a great experience with Larry Chapman as my salesman. He was very knowledgeable on both the car and the services the dealer was offering, was a good negotiator but very fair. He worked very hard to get me where I needed to be price wise and made sure that I got exactly what I needed by finding the car I wanted with the equipment I needed. When there was a misunderstanding between myself and the parts department he, I feel, went above and beyond his duty and helped rectify it and made me happy. He is a valuable asset to Crown Eurocars and I'm glad I purchased my car with him. Anyone looking for a quality salesman to do business with should contact Larry Chapman.

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Michael Summerlin

11 de jun. de 2016

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Charlie was great in helping me pair my phone thank you

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robert york

10 de jun. de 2016

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I brought my vehicle in for a flat tire and Charlie helped me. the service was excellent. Provided me with fast service and a loaner car on the spot. I would recommend him.

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LEA LITTLE

10 de jun. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was excellent. Andy did a great job keeping in contact with the needed service and timelines.

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NGOC PHAM

9 de jun. de 2016

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I had my vehicle repaired at Crown Mercedes and I worked with Andy Kinner. The service was excellent and I had no problems. That's why I always bring my car to Crown.

GB

GAIL BATSON

9 de jun. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was extraordinary as always.

TD

Terri Dekouski

8 de jun. de 2016

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I had my car in for service with Charlie and the service was great

JM

JEANINE MESSERSCHMIDT

8 de jun. de 2016

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My car was service Crown Mercedes and I worked with Andy Kinner. The service was very professional, polite and attentive to all my concerns and issues thank you crown.

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RICK FALKENSTEIN

7 de jun. de 2016

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I had my vehicle serviced at Crown Mercedes and I worked with Andy Kinner. The service was awesome.

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RICHARD RESTREPO

7 de jun. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. He took great care of me and kept me updated every step of the way. The service from Crown Mercedes as a whole was exceptional as always from checking in to getting my loaner and picking my car back up.

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LAUREN BLEY

7 de jun. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner.. The service was great! I was kept informed and told all of my options.

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CARLOS BUSSEY

7 de jun. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was outstanding and I could not be more satisfied.

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JULIO AYON

4 de jun. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was excellent! Andy was extremely friendly and pleasant to interact with. He exceeded my expectations.

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SIVILAY PONCE DE LEON

4 de jun. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was BEYOND EXCELLENT. I CALLED LAST MINUTE AND ANDY MADE SURE TO GET ME IN ASAP ON A BUSY DAY. HE'S ALWAYS BEEN GREAT TO DEAL WITH........

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MAHDE RASHID

3 de jun. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was GREAT andy was very sweet kind and caring. He made sure that I was very comfortable and all my questions where answered. if I ever come back it will be a pleasure to get helped by him.

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Ricks550

3 de jun. de 2016

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Beautiful car, Jim had called me and said, that the car was Checked out, and had found a switch that was bad, and he had it switched out to a new one.once the car arrived, the rear window hadn't been repaired ! I called Jim , his reply to me was, to hold the button down, and it should engage . Well it didn't . He said you should've purchased the extra warranty . So I paid around 50k for the car, one would think that at least the car would be 100%! Operable .. No communication with a Mercedes Benz dealer here in California to repair my cars window, electrical problem .. They offered me the extra warranty package. I went online found a better deal, and savings of 1600.00$ ! Sorry for the not so good review , but that's the truth.Salesperson Jim smith..

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IVONE MELTZER

2 de jun. de 2016

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My car was service at Crown Mercedes and I worked with Andy Kinner. The service was great, I'll be back.

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Erica Anderson

1 de jun. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was quick and excellent. Andy was a gem :)

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GAIL BRUCE

31 de may. de 2016

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I Had my car service at Crown Mercedes and I worked with Andy Kinner. The service was Excellent.

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Cabussey78

31 de may. de 2016

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I had the pleasure of purchasing a vehicle through Jim Smith and could not have been more satisfied with the overall experience. The professionalism, knowledge and friendliness ensured that I will not buy another vehicle elsewhere.

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Newcar1967

30 de may. de 2016

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My entire experience was awesome. I drove all the way from Polk County to deal with Ron specifically because he came highly recommended. He was so easy to deal with and there was none of the frustration that usually comes with purchasing or leasing a new vehicle.

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William

26 de may. de 2016

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I scheduled a recall service back in early May, he coordinated the service and loaner smoothly, and I was out-the-door in minutes. He also called with a status of my vehicle, so I never needed to call in myself, which is a testament to his professionalism.Thank you Andy for a wonderful experience.-William

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Susan

23 de may. de 2016

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I never thought I would actually enjoy the process of buying a car, but thanks to Wally Abdullah at Crown Eurocars I actually had fun buying my car. Additionally, everyone I dealt with including the finance person and concierge were all incredibly nice, respectful, and helpful. Wally went out of his way to make sure I got exactly everything I wanted in a car. I could not have asked for a better experience. I will definitely recommend Wally Abdullah to all of my friends who are looking to buy a new car.

SG

Susan G.

21 de may. de 2016

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Crown Eurocars is the Ritz Carlton of dealerships. Walid Abdullah was absolutely amazing throughout my entire car buying process, making everything as effortless as possible for me and making sure I got everything I wanted in a car at an unbelievably low price. I could not have asked for a better car buying experience and would definitely recommend Crown Eurocars and Wally Abdullah to anyone shopping for a new car.

MA

Mercedes are Cool!

21 de may. de 2016

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This Company works very hard with you the customer to make your Dream Car become a Reality! The hours of operation are very convenient for anyone. Best car dealer around!

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Susan

20 de may. de 2016

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I never thought I would actually enjoy the car buying process but thanks to Wally Abdullah at Crown Eurocars I actually had fun buying my car. Wally sold me the car and went out of his way to make sure I got exactly what I wanted in a car. Additionally the finance person and concierge were all wonderful as well. Everyone was pleasant, friendly, helpful, courteous and professional. I could not have asked for a better experience. I will definitely recommend Wally Abdullah to all of my friends who are looking to buy a new car.

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SAMEER ISLAM

19 de may. de 2016

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I had my vehicle serviced at Crown Mercedes, it's my first service after moving to St. Pete and I worked with Andy Kinner. The service was fantastic. He called multiple times to keep me updated, and found issues that needed to be corrected and were completed.

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BobA

19 de may. de 2016

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I asked for a price on the internet for a C300 and Zoltan replied with a great price, set up an appointment and after a test drive Zoltan found the car I wanted at another dealer. We negotiated a trade in price and he had the car in 2 days. A super experience, the second time I purchased from Crown. Would recommend Crown and Zoltan to anyone! Bob A.

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Bo Ojdanic

18 de may. de 2016

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Zoltan is the best asset they have. Hands down, one of the best buting experiences. Thank you Zoltan Bo and Edina

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Bo Ojdanic

18 de may. de 2016

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If you are looking for car, this is a place to be. Ask for Zoltan. What incredible experience. Outstanding service. Thank you ZoltanBo and Edina

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ANDREA THOMAS

17 de may. de 2016

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I had a recall done at Crown Mercedes and I worked with Andy Kinner. The service was great. I will be bring my car here for service and telling friends about the great service.

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NATHALE OUELLET

17 de may. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was EXCELLENT. andy was very very helpful..

JE

JACLYN ERICKSON

16 de may. de 2016

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I had my car diagnosed and repaired at Crown Mercedes and worked with Andy Kinner. The service was EXCELLENT & THEY WENT ABOVE & BEYOND.

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bhiggins

16 de may. de 2016

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The sales team at Crown Eurocars is truly exceptional. My Sales Consultant, Anthony (Tony) Diamond, along with the Finance Director Kevin Roberts and Sales Manager Tim Jamil, put together an outstanding deal for me on my new Mercedes.They all went above and beyond to exceed my expectations. Each of them genuinely cares about the customer and it was by far the best sales experience I have ever had. Crown has earned another customer for life and I look forward to seeing everyone again when it's time for my next lease.Don't waste your time shopping around at other dealers. Just go to Crown and ask for Tony. The best or nothing!

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CHRISTINE OCONNELL

14 de may. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was excellent this time as it always is.

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TODD BENNETT

12 de may. de 2016

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We had our car serviced at Crown Mercedes and we worked with Andy Kinner. The service was friendly and simple.

DG

DIANE GAMBRELL

12 de may. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was was excellent and completed in a timely manner.

LM

LINDA MICKEY

12 de may. de 2016

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I had my car repaired at Crown Mercedes and worked with Andy Kinner. The service was EXCELLENT AS ALWAYS. pROMPT AND COURTEOUS!

JH

John Holtsclaw

10 de may. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was perfect and fast.

SL

Shaneda Livingston

10 de may. de 2016

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I had my car inspected at Crown Mercedes and I worked with Andy Kinner. The service was excellent!

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bellefleur

10 de may. de 2016

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I had my car in to get tire pressure reset. Charlie helped me and my visit was wonderful as always. the staff here is great every time I come in. even if I come in with just a simple request they are always eager to help. this is why I come to crown.

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Danny Leung

10 de may. de 2016

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Jim was excellent throughout the entire buying process. Even though my vehicle was not yet released, he was able to promptly order one and therefore, I was able to be one of the first ones to drive off with a 2017 GLS in PInellas. I am in great appreciation on his speedy service and work and was able to pick up my brand new vehicle in less than half an hour; which is amazing for a dealership. Thanks Jim for the incredible work.

WB

Wogan Badcock

6 de may. de 2016

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I had a repair done at Crown Mercedes and I worked with Andy Kinner. The service was FANTASTIC!!!

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Reid Mcfadyen

6 de may. de 2016

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Charlie was a tremendous help. I would definitely recommend these guys to anyone. They truly know what customer service is all about.

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Richard Robinson

5 de may. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was EXCELLENT

EH

Evan Harvie

5 de may. de 2016

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I had my car serviced at Crown Mercedes and worked with Andy Kinner. The service was great! Andy was very attentive and made sure all my concerns were met.

TM

Thea Moth

4 de may. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was GREAT!!!

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WOLFGANG HAERLE

4 de may. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was Excellent.

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Charlie

4 de may. de 2016

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I had a great experience buying a Mercedes from Crown. It was the second Mercedes AMG I purchased from them. The sales professional, Anthony Diamond was first class. He had exceptional knowledge of the car, it's performance and it electronics. He explained the purchase process including introducing me to Marc Israel who handled the paperwork. The dealership and all the people we met were awesome and so was the deal! I would certainly recommend Anthony and Crown to anyone who wants to purchase a Mercedes. I drove all the way there from Sarasota.

LM

Leroy McCloud

4 de may. de 2016

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This was just a continuation of several good experiences that I've had dealing with Crown Mercedes through the years. Dealing with Phillip Boone is always fun and precise. He gets the job done painlessly.

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Betsy

3 de may. de 2016

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It was a pleasure to work with Dave Siskin on the purchase of my new Mercedes. He is a model of professionalism and integrity. My car buying experience was a pleasant one due to his product knowledge, patience, and "no pressure" approach. Dave was most helpful in answering my many questions and assisting me in finding the vehicle that met my needs. Thank you Dave and Crown.

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BARBARA

3 de may. de 2016

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I LIVE IN NEW ORLEANS, 10 HOUR DRIVE FROM ST. PETERSBURG. THIS WAS THE FIRST TIME I PURCHASED A CAR,SIGHT UNSEEN(EXCEPT FOR PICS) VIA INTERNET.KARL PETERSON WAS VERY INSTRUMENTAL IN PUTTING ME AT EASE AND ASSURING ME THAT THIS WAS DEFINITELY THE CAR FOR ME. I WAS TRULY AMAZED AT HOW PROFEESIONAL AND COURTEOUS BOTH KARL AND KEVIN(FINANCE) WERE IN MAKING THIS PURCHASE GO AS SMOOTHLY AS POSSIBLE.. I RAVE ABOUT BOTH OF THEM AS WELL CROWN EUROCARS EVERY TIME I'M OUT IN MY SLK55 AMG BEACUSE, INEVITABLEY, SOMEONE QUESTIONS ME ABOUT MY CAR EVERY TIME I'M OUT IN IT. WILL DEFINITLY CONTACT THEM FIRST WHEN!!!!! I'M READY TO TRADE UP! THANKS KARL!!!! ALSO THANKS TO MARC FOR WELCOMING ME UPON MY ARRIVAL TO THE DEALERSHIP.

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stephanc

1 de may. de 2016

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Jim Smith and Crown Eurocars were a pleasure to work with, very professional and helpful, both explaining the car and the process. Jim spent extensive time with us, never rushed us, treating us as if we were the most important customer he had.Highly recommended!

SC

Sport Car Fan

26 de abr. de 2016

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Fred Hadayia had been helping us; and when we told him what we wanted he immediately texted us when it came in. We were there the next day and bought the car! We are so happy with our purchase and thank you Fred for keeping an eye out for us!

CW

C Williams

25 de abr. de 2016

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I had an excellent vehicle purchasing experience with Tom Wood. Tom is a man of integrity and you will not be disappointed in your interactions with him. He listens to the customer's request and does the best job that he can to meet those requests. Tom Wood made buying a vehicle easy from first contact to purchase and delivery.

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KarenatFeathersound

24 de abr. de 2016

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I just spent the last few days getting a new vehicle from Crown Mercedes. Everyone I came into contact with was extremely professional and knowledgable. I have been a BMW owner for over 10 years and am very happy I am now driving a Mercedes. I would recommend this dealership to anyone thinking of getting a new car. My sales consultant Wally Abdulla went above and beyond to ensure I was happy with my new vehicle. Thanks to all at Crown!

RZ

RICHARD ZACUR

15 de abr. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was outstanding.

JS

Jeffrey Smith

13 de abr. de 2016

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I worked with Andy Kinner at Crown Mercedes in service. I had my car serviced and the service was excellent and met all expectations. Andy was very helpful and delivered great customer service.

HM

Hans Mosesmann

12 de abr. de 2016

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Charlie was excellent, prompt and courteous. Was in and out in 20 mins.

JA

James Adams

12 de abr. de 2016

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My car was detailed and serviced at Crown Mercedes. I worked with Andy Kinner and the service was Excellent.

JM

JOSEPH MIELE AND MARY J MIELE

11 de abr. de 2016

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I had my car serviced at Crown Mercedes and Andy Kinner was my service advisor. The service was WONDERFUL AND ENJOYED WILL BE BACK COME UP FROM ANNA MARIA ISLAND JUST FOR THIS SERVICE

BM

BERNITA MOORE

8 de abr. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was really excellent, they kept me informed with very good follow up. I really enjoy working with Andy.

BC

Brian Cull

7 de abr. de 2016

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I had my car detailed and serviced at Crown Mercedes and I worked with Andy Kinner. The service was OUTSTANDING! I was VERY impressed with Andy and how helpful and thorough his was with every detail. Certainly a very enjoyable experience! Five star service all the way!! :)

PM

PATTI MILLER

6 de abr. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The Service was spectacular and way beyond my expectations. Andy went out of his way to investigate some issues I was experiencing with the car and would not stop until he found a solution. This has been the best service experience I have had at any dealership! Thank You

WJ

WILLIAM JOHNSON

6 de abr. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was excellent.

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LINDSAY WICKAM

5 de abr. de 2016

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I had my car Service and repairs at Crown Mercedes and I worked with Andy Kinner. The service was EXCELLENT. I really appreciate the service here and the friendliness of everyone at this location including Mr. Carlos.

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nicholer

4 de abr. de 2016

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I have returned to Crown Mercedes for over 10 years and 4 leases because of their fantastic car buying experience! Ron Krag is the man. Thank you Ron for always making my experience fair, easy, and a pleasure!

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jerry tellefsen

2 de abr. de 2016

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On my first visit to Eurocars....I left impressed by the courtesy, kindliness and knowledge of the Service department--particularly Charley Apple! He assured me that my 550 was not in need of service andeven advised me as to how to get more satisfaction from my vehicle. Kudos to Eurocar---BUT--especially to Mr. Apple. Jerry Tellefsen April 2, 2016

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Yancey Byrd

29 de mar. de 2016

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My experience at crowneuro and especially with Jim was second to none. I have never been treated as well as I was by them! I came there to buy a specific car and they stuck to that car and never tried to pressure me into anything else. I highly recommend this dealership and Jim to everyone

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oncotic

29 de mar. de 2016

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My experience at crowneuro and especially with Jim was second to none. I have never been treated as well as I was by them! I came there to buy a specific car and they stuck to that car and never tried to pressure me into anything else. I highly recommend this dealership and Jim to everyone

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STP77

28 de mar. de 2016

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My wife and I had an excellent experience from start to finish, especially dealing with Diana Livernois. She made us very comfortable from the time we walked in the door thru delivery, and has so far spent several hours after delivery helping my wife get familiar with the operation, especially the electronics.The whole experience was seamless and without a hitch.

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GLA 250

24 de mar. de 2016

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From my first visit to the show room to driving a new GLA 250 home a few weeks later was a pleasing experience. I bought the car for my wife and she loves it. I hope to drive it someday.Crown Eurocars is a very professional dealership.

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Sharonda Royal

23 de mar. de 2016

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My service today at Crown was excellent, Charlie was very prompt with meeting the needs that was needed for my 2010 Mercedes. I love the customer service that was provided today.

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Tracky2

23 de mar. de 2016

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I have had a few occasions where reaching out to the concierge was necessary. Willie was prompt in returning may call, he is always polite and eager to assist. He is a wonderful asset to your company.

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DanPAB

22 de mar. de 2016

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Ive purchased a few cars with Ron Krag and wanted to take a minute to tell anyone who might be looking for a Benz and work best with a straight shooter who respects your time and just gets it done...Ron is your guy! Thanks for all your hard work and I'm happy to have you as my Benz guy! No retiring anytime soon!! lol D Bowerman, PAB

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Sandra French

22 de mar. de 2016

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excellent Charlie was great, super service, told them will be back for my next car. I have never experienced this kind of service

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Sandra French

19 de mar. de 2016

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excellent Charlie was great, super service, told them will be back for my next car. I have never experienced this kind of service.

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Steve Dematos

19 de mar. de 2016

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Tom Wood my sales person made my buying experience smooth with no problems. I will refer my friends and family to Tom Wood to help them buy their next car. The dealership gave me great first class service. I would buy another car from Crown Eurocars and recommend the dealership. Keep up the good work.

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Essa Abeer

15 de mar. de 2016

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I had a message on my dash indicating that I had a light out. Charlie was very helpful and explain to me what I need to do in my car. thanks to him ,I will always come to this location for services.

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Debbie63

14 de mar. de 2016

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Larry was very helpful as I test drove several vehicle's. I've been leasing vehicle's from Crown for about 14 years. I have to say it's always been a pleasure.

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EDWARD KAYE

11 de mar. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was Excellent.

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Charles Davis

11 de mar. de 2016

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I had my car inspected at Crown Mercedes and I worked with Andy Kinner. The service was excellent. I left the dealership 10 years ago because of the service. I am happy to be back, your new team seems great ... not to mention your much closer!

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Mary Coble

10 de mar. de 2016

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I had my car repaired at Crown Mercedes. I worked with Andy Kinner and the service was Excellent. We have been having the car serviced at European Performance since the warranty expired and we will now be coming to Crown thanks to Andy.

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Matther Callahan

10 de mar. de 2016

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Charlie Apple deserves a raise. I am not certain how much money he makes, but, it's not enough. He consistently gives outstanding service to your customers. Making my experience at Mercedes to be, one to be remembered. He is treating your customers with a level of dignity not easily found during these tough economic times. I would highly recommend you giving him a raise, in order to retain your high level of customer service. thank you Matt Callahan

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KAREN HARKEY

10 de mar. de 2016

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I had my Vehicle serviced at Crown Mercedes. I worked with Andy Kinner and the Service was top notch.

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MARIA CASTALDI

9 de mar. de 2016

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I had my wheels repaired and service done at Crown Mercedes. I worked with Andy Kinner and the service was W0NDERFUL

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Joe lettre

9 de mar. de 2016

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Richard Webb is the best customer service. The main reason why I always come back to Crown Mercedes!

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SULTAN JIWANI

8 de mar. de 2016

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I had my car inspected at Crown Mercedes and I worked with Andy Kinner. The service was outstanding he was the best.

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Ed Raad

7 de mar. de 2016

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Larry Castro leads a team of world class professionals at this dealership. The care and attention to detail shown by Zoltan Kempaszky and Larry Chapman during my visit distinguish my experience as the finest I have every had to date. This is my third Mercedes and this transaction was by far the most superior one! These pros know their products and are easy to do business with as they keep meeting your needs a priority.The dealership has a warm and friendly feel to it --- a real testimonial to Mr. Castro's leadership!

JH

John Holtsclaw

4 de mar. de 2016

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I had my wheels repaired at Crown Mercedes and I worked with Andy Kinner in the service department. The service was fast and excellent like always.

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TAMEKA FLOWERS

4 de mar. de 2016

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I worked with Mercedes Service to have my windows tinted. I worked with Andy Kinner and the service was EXCELLENT. He was very helpful and efficient and is good at what he does.

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Keith Miller

4 de mar. de 2016

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I brought my car in for a bulb and Charlie was professional, welcoming and understanding. Would recommend this garage to anyone.

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RYAN O'CONNOR

3 de mar. de 2016

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My car was worked on at Crown Mercedes and I worked with Andy Kinner. The service was fantastic, quick and convenient. Andy went above and beyond to make my day go as smooth as possible. I came in with a flat tire and had to be at an important meeting within the hour. He got me all set up with a loaner car so I wouldn't miss my meeting. I highly recommend him,

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Debbie

3 de mar. de 2016

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I really appreciate the attention and immediate service I receive at Crown - my Service Advisor, RICHARD WEBB is always fast acting to my repair issues or Benz issues. Also, his backup person TOM CAMMARATA is always so helpful and pleasant. The GREETER, CARLOS, is always offering water or some refreshment to not only myself but my friends who come to Crown with me to either drop my car off or pick it up. One other person I would like to mention for his extreme expertise in the repair of Mercedes Benz is ED PENA!

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Karen Lampson

3 de mar. de 2016

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My cars low oil light came on and I stopped by crown to have it looked at. Charlie was fantastic. I was immediately addressed and my car was back in no time.

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M VISZT

2 de mar. de 2016

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I had my car repaired at Crown Mercedes and worked with Andy Kinner. The service was PROFESSIONAL AND EFFICIENT. Andy was very responsive and service was exceptional!

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VIENNA QUATTRY

1 de mar. de 2016

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I had my car repaired at Crown Mercedes. I worked with Andy Kinner and the service was great! He helped me get my warranty and the service was fast and friendly.

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Rick & Fritzie

1 de mar. de 2016

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Thank you Zoltan Krempaszky, Kevin Roberts and your whole team for providing us a stress free and hassle free experience in buying our new GLA250. You guys did a terrific job. It was an easy decision for me and my wife.

GJ

GREER JENNISON

29 de feb. de 2016

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I had a repair and service done at Crown Mercedes Service. I worked with Andy Kinner and the service was EXCELLENT. The Roadside Assistance was prompt and courteous. Andy explained everything to me and was both patient and courteous. I will certainly use this dealership again.

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Tammy Rehnke

27 de feb. de 2016

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For over 8 years now we have been buying and leasing cars from Tony Diamond. Words cannot express our sincere appreciation for everything he has done for our family. In fact, Tony is more like a family member! We have referred several very happy customers to Tony and Crown and they all have been thrilled with their service. Tony goes out of his way to get the very best deal for you. He doesn't give up. We are thrilled with our latest purchase and grateful to Tony and the Crown team for making it happen. WE wouldn't go any where else! You will NOT be disappointed!

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Deborah

26 de feb. de 2016

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Thank you Tony and the Crown team for putting together a leasing option which got me back into a Benz. Tony did an outstanding job advocating on my behalf and I highly recommend his services and the Crown dealership. It is unlike any other car buying experience I have had! Deborah

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Andy007

25 de feb. de 2016

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From the first moment I called and spoke with Michal, I could tell this would be an amazing car buying experience. I then spoke with James Smith who was extremely knowledgeable and courteous. James responded to all my questions thoroughly and very quickly, making the buying experience very smooth. There is such an incredible selection of cars at all times and they are kept in pristine condition. If you want the best deal, make sure you ask for James Smith.

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Flaboi1029

25 de feb. de 2016

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This was my first time purchasing a vehicle on my own and Jim Smith made it fast and easy. He was very patient with me knowing it was my first time and the experience was great! Looking for a new car check them out first! Ask for Jim

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Sharon Lee

24 de feb. de 2016

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Richard Webb is one of the most professional, helpful and informative service representatives / professionals I've ever worked with. In fact, I insist on speaking with him when I call because I am certain that he will steer me in the right direction...always. He has a great sense of personal communication and a great asset to your company.

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Taylorbarker92

23 de feb. de 2016

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My husband and I had a great experience buying our car! We had very limited time to work with; however, both Omar and Jim work with us to get everything done! This was the best car buying experience we have ever had! Thanks guys! Taylor & Matt

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Bob

22 de feb. de 2016

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I believe everyone who has searched for a new car knows how frustrating it can be, in time, effort, finding best price, product quality and purchasing experience. If you want to avoid all of the above I would highly recommend Crown Euros Dealership in St Petersburg Fl. My wife and I were very satisfied with the entire Sales Staff, Tim Jamil, Zoltan Krempaszky, Larry Chapman, and the Financial Services Director Kevin Roberts. They all made the buying and closing a seamless process. In fact the experience reminded me of a grocery store in CT. Mr. Leonard had two rules. Rule # 1. The Custormer is King. Rule # 2 Read Rule # 1. In all of my car buying experiences through the years , I can honestly say that Crown Euro Dealership has displayed to me the highest form of business integrity, ENOUGH SAID.

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Amy Taneja

22 de feb. de 2016

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Richard Webb was outstanding with his assistance servicing our C300. We will definitely be back to see him. We recommend him to anyone needing to service a Mercedes-Benz.

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Bob

22 de feb. de 2016

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I believe everyone who has searched for a new car, knows how frustrating it can be, in time, effort, finding the best price, product quality and purchasing experience. If you want to avoid all of the above, I would highly recommend the Crown Euros Dealership, in St Petersburg Fl. My wife and I were very satisfied with the entire Sales Staff of Tim Jamil, Zolten Krempaszky,Larry Chapman, and Financial Service Director , Kevin Roberts. They all made the buying and closing a seamless process, In fact the experience reminded me of a Grocery Store in CT. Mr Leonard had two rules: Rule# 1 The Customer is King. Rule # 2 Read Rule # 1. In all of my car buying experiences throughout the years. I can honestly say Crown Euro has displayed to me the highest form of business integrity. ENOUGH SAID.

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Tiffany Ho

19 de feb. de 2016

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I had my car in for a headlight bulb and Charlie was wonderful. He was very professional and helpful! I got my car out in no time :)

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pitt chaisurivirat

19 de feb. de 2016

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I had my new GLK in to get a tire patched and Charlie helped me. The service was very very good. I did not buy my car from here but will be servicing it here. very quick

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Valerie Cunningham

18 de feb. de 2016

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I recently moved to the area and had my car serviced at Crown Mercedes. My advisor was Andy Kinner and the service was Excellent. He spend time ensuring that we were well informed. We felt as though he is very trustworthy and has our best interest at heart. We don't always feel that way with other service personnel.

KR

Kelly R.

16 de feb. de 2016

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I recently traded in my BMW 530i for a new Mercedes. My needs were reliability, price, appeal and space to "tote" stuff. After looking at several of the Mercedes SUV's, I test drove the new GLA and absolutely loved it. There were better values on the lot, ieGLK, but my sales consultant Carlos Chavez, knew that wa was the car for me given my reaction to it and my comments. He really did listen. I appreaciated that becasue I really would not have been happy with the boxiness of the GLK but the price was so tempting. The GLA is sleek and sporty without losing the Mercedes elegance. It provides a very comfortable ride with a lot of speed and also the additional cargo space I did not have in my BMW. Once again Carlos listened to my affordability needs and worked very hard with the management team to arrive at a price I was happy with. When my lease is up I will definitely contact Carlos for the trade and next Mercedes purchase.

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AMY MORRISON

16 de feb. de 2016

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I recently moved to the area and had my car repaired and serviced at Crown Mercedes. I worked with Andy Kinner and the service was top notch.

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basie

16 de feb. de 2016

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Ron Krag handled my wife's purchase and my lease of 2016 C300 sedans within a three week period. Both transactions were handled perfectly. Both cars were delivered on time in perfect condition. This was the best car acquisition transaction we have ever had. I hope we have the opportunity to buy or lease our cars in the future from Crown. It was an outstanding experience.

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Stacy Principe

15 de feb. de 2016

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I had my tire repaired at Crown Mercedes my advisor was Andy Kinner. The service was EXCELLENT, AS USUAL!

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Maxolson

14 de feb. de 2016

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It was a big deal to buy a car in an other state but Carlos Chaves, willie and Larry all made it possible. This dealership did everything possible to make this happen. Carlos was knowledgable,helpful and pleasant even though we ask a million questions. I will cont. to buy my cars from these guys. They are the best. Thank God for Willie. I am still calling him for help with all the latest stuff in this car.

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Giampalmi

11 de feb. de 2016

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I had my car in for service and Charlie was helpful solving my problem and giving me additional information.I value his and the dealership service

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R Symanski

10 de feb. de 2016

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I had my car repaired at Crown Mercedes and I worked with Andy Kinner. The service was great!

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Timc55sa

7 de feb. de 2016

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I bought the court of my dream from the best sales person I ever met they were very friendly very nice give me what I was looking for try the best to fit my budget I like to thank you so much for all your hard work

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C CLEMENTS

5 de feb. de 2016

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I worked with Andy Kinner at Crown Mercedes Service and the service was excellent as always!

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KELLY OLIVA

5 de feb. de 2016

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I had my car serviced at Crown Mercedes I worked with Andy Kinner. The service was excellent and timely. Andy was very helpful.

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Satisfiedbuyer

5 de feb. de 2016

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Great experience from beginning to end. They went to great lengths to insure that every detail on the car was perfect before it was turned over to me. They were also very generous with my trade in allowance.

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YAKOV IZARZAR

4 de feb. de 2016

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My car was repaired at Crown Mercedes and I worked with Andy Kinner. The service was GREAT ANDY IS THE BEST

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thuy hyunh

3 de feb. de 2016

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I was having my car in for service at crown and Charlie was very friendly and knowledgeable. I have also been pleased with the customer service that is provided here at Crown. I reside in Tampa but I do not mind driving across the bridge to Crown because of the excellent customer service. Charlie is truly an asset to Crown and deserves a raise for his professionalism and knowledge.

BH

BOB HENRY

3 de feb. de 2016

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We took our Sprinter to Crown Mercedes and our Service Advisor was Andy Kinner. The service was excellent. Staff are friendly and very helpful. Will recommend to others.

KP

KATHRYN POWERS

3 de feb. de 2016

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Andy Kinner was my Service advisor at Crown Mercedes and the service was excellent

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Mary Beth Horner

2 de feb. de 2016

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My car was serviced at Crown Mercedes and I worked with Andy Kinner. The service was PROFESSIONAL AND TIMELY.

CD

C DUERSON

2 de feb. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was RUSHED TO ACCOMMODATE MY SCHEDULE WHICH I GREATLY APRECIATED. ANDY WAS FRIENDLY, KNOWLEDGEABLE AND WENT OUT OF HIS WAY TO PROVIDE A GREAT EXPERIENCE FOR ME. WE LEASE THREE CARS FROM YOU, HAVE BOUGHT TWO AND ARE LOOING TO LEASE A FOURTH SO YOU ALL MUST BE DOING A LOT OF THINGS RIGHT!

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Scott B.

31 de ene. de 2016

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Jim Smith is a professional, knowledgeable and responsive salesman. He was extremely nice and answered all of my questions (of which I had many). When he could not thoroughly answer a question he quickly engaged one of his associates (such as on the extended warranty). His communication and follow through were great in person, telephone, email and text.I would strongly recommend Jim to anyone in search of a new or used vehicle.

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Noelle

30 de ene. de 2016

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I was out shopping to replace my current car, ran into a gentlemen named Jim Smith on the lot, he was able to assist me right away and understand all the models. He was very helpful in helping me narrow down my search. I will be back when I am ready to purchase.

MB

MARY BROPHY

27 de ene. de 2016

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Richard WEBB GOES ABOVE AND BEYOND TO BE OF HELP. tHANKFUL YOU HAVE HIM. mARY bROPHY

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matt0000002

21 de ene. de 2016

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Go See Bud Hawkins at Crown Euro Cars. He is extremely knowledgeable and helpful when you are trying to find the right vehicle. Bud is friendly and fair and did a great job making sure the buying process was transparent and as fast as possible. If you need a new Jag or Mercedes. Go See Bud.

JB

judy banks

20 de ene. de 2016

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Charlie Apple was my advisor when having my car serviced. He was most helpful and greatly appreciated his assistance. Judy Banks

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Dan

20 de ene. de 2016

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This is my 3d vehicle I have purchased from Crown cars through Ron Crag. Ron has always made the car buying experience a pleasant one. As we all can attest, it can be a very exhausting an tiring experience that is not fun. Ron was always ready to take into account all of our requests never tried to persuade us to settle for something other than exactly what we wanted. Didn't hesitate to place an order for this recent vehicle and there was never any back and forth , wheeling and dealing that often comes with many dealers when trying to purchase a car. I live about fifty miles from crown cars and only two miles from the closest MB dealer to my home. I would never ever consider any other dealer ship other than Crown Cars and Ron Crag The last two purchases I never had to go to the dealership, Ron worked it out over the phone, and had the new vehicle delivered, had all of the paperwork done, so all I had to do is sign, hand over keys for the old vehicle and enjoy the new one. Thanks Ron

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Darlene Swain

18 de ene. de 2016

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My car was serviced at Crown Mercedes and my advisor was Andy Kinner. The Service was excellent, as always. Thank you for providing the best Mercedes service in the area!

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samschack

16 de ene. de 2016

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This is my first experience with Tony and Crown Eurocars. I have been a very longtime Mercedes owner and quite honestly some of my experiences with other dealerships have not been the best.What a pleasure it was to deal with Tony and the great people at Crtown.They gave me a great deal and also made the entire delivery process fast and seamless.Will definitely look forward to working again with him in the future.

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Laura Perkins

15 de ene. de 2016

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My Service Advisor was Andy Kinner, I had my car serviced and repaired at Crown Mercedes. The Service was great, thank you for taking care of me.

AF

ALLAN FLORES

14 de ene. de 2016

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I had my car repaired at Crown Mercedes and Andy Kinner was my service advisor. The service was

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Mary Carrero

14 de ene. de 2016

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Charlie always gives me excellent service.I enjoy coming to this dealership because of the service that Charlie gives me.I will continue to come here because of the service Charlie provides.

RP

Rebecca Proctor

13 de ene. de 2016

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I had my car serviced at Crown Mercedes and I worked with Andy Kinner. The service was excellent

ML

Mark Lazart

13 de ene. de 2016

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Thank you for having Patrick McFarland in your Service Department. He was very helpful in getting our service done, in addition he clearly explained what services should completed. We plan to continue bringing in our 2005 CLK500 for future services. Mark Lazart

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Kathi Kozlowski

13 de ene. de 2016

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We are most satisfied with Richard Webb at Crown , we have been coming to crown for service since 2001 we would not think of going to anyone else for service on our Mercedes Benz . We drive extra miles to St. Pete because of Richard.

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Lauren Greene

13 de ene. de 2016

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Great service and detail by Charlie apple. will definitely be back.

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Ronald Winstead

12 de ene. de 2016

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I had my car repaired at Crown Mercedes and my advisor was Andy Kinner. My service experience was excellent. It is always a pleasure dealing with Andy.

MT

Ms Tang

12 de ene. de 2016

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I stopped in for a light bulb replacement. the visit was fast and Charlie was very helpful

CG

Cornelia Griffin

12 de ene. de 2016

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I have been coming to crown since 2008. everyone here is very nice especially Mr. Charlie Apple. I look forward to many more experiences like this in the future.

RK

RAZON KINDELL

12 de ene. de 2016

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My Service Advisor at Crown Mercedes was Andy Kinner. The service was excellent, I did have a long wait for a loaner car because the dealership didn't have loaner cars available. Other than this I had a great experience and if I have any additional needs Andy will be the first person I call.

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Vibhuti Singh

12 de ene. de 2016

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Excellent Service provided. I brought my van for service. Prompt Attention from Charlie apple. Superb.

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raleighgreene

12 de ene. de 2016

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This was my first visit to Crown Eurocars and I could not have asked for a better experience. I had the privilege of working with Ron Krag. Ron was so informative and patient. He truly made the research and buying experience special. I never felt pressured, but Ron and the staff at Crown Eurocars were always available to respond to each and every question i had, and to provide information i had not thought of myself. I would highly recommended this dealership to anyone in the market.

DH

DAVID HASKINS

11 de ene. de 2016

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I had repairs made at Crown Mercedes my advisor was Andy Kinner. The service was excellent and Andy did a very good job communicating what the problem may be and what actions I needed to take in order to get my car back on the road. Great service!

ML

Madeline Lopez

11 de ene. de 2016

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I had a tire replaced at Crown Mercedes and my Advisor was Andy Kinner. The service was good. Thank you so much.

HD

HUY DO

8 de ene. de 2016

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I had my vehicle diagnosed at Crown Mercedes and I worked with Andy Kinner. The service was AMAZING and helpful in everyway I recommend service from him 110% completely satisfied and then some!!

JM

JOHN MAKO

8 de ene. de 2016

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I had my car repaired at Crown Mercedes And worked with Andy Kinner. The service was excellent and Andy was very pleasant and friendly to work with . I hope next time if there are any issues I can work with Andy again. Thank you-

CR

Courtney Rogers

8 de ene. de 2016

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I would like to express my true appreciation and thanks for the best experience Ive ever had while purchasing a car. From the moment I walked into the dealership, I felt like I was being throughly listened to and sincerely helped in finding just the right vehicle. Tim Jamil the Mercedes Sales Manager along with Helena Bergen the Mercedes Sales Consultant were wonderful! Helena was the best with which to do business! She took her time with me and answered all the questions that I had, this was the easiest purchase that I've ever made. Being one of the most picky car buyers, and shopping for a car nearly 5 weeks, I was in amazement that based on what I had shared Helena carefully picked out my car for me, before I even saw it. I absolutely love it, every morning when I leave for work, I am so very happy to get behind the wheel, it drives like a gem, the way that you can feel the gears engage and the Mercedes sound system.its poetry in motion! Also, one of the aspects that I hold with a high regard in my over all experience from Sales with Tim & Helena, to Finance with Ken Klak, and Technical/Service with Willie Edmonds and Richard Webb, was the accuracy of information, everyone was 100% right on, I had such a feeling of a confident purchase throughout, it was truly refreshing. Helena, Thank you once again for finding me this special car that has added a little joy to my life. Your passion and dedication for delivering the Wow factor in a car purchase is commendable.

S

Sinktheputtstx

7 de ene. de 2016

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I would like to express my true appreciation and thanks for the best experience Ive ever had while purchasing a car. From the moment I walked into the dealership, I felt like I was being throughly listened and sincerely helped in finding just the right vehicle. Tim Jamil the Mercedes sales manager along with Helena Bergen the Mercedes sales consultant were wonderful! Helena was the best with which to do business! She took her time with me and answered all questions that I had, this was the easiest purchase that I've ever made. Being one of the most picky car buyers, and shopping for a car nearly 5 weeks, I was in amazement that based on what I had shared Helena carefully picked out my car for me, before I even saw it. I absolutely love it, every morning when I leave for work, I am so very happy to get behind the wheel, it drives like a gem, the way that you can feel the gears engage and the Mercedes sound system.its poetry in motion! Also, one of the aspects that I hold with a high regard in my over all experience from Sales with Tim & Helena, to Finance with Ken Klak, and Technical/Service with Willie Edmonds and Richard Webb, was the accuracy of information, everyone was 100% right on, I had such a feeling of a confident purchase throughout, it was truly refreshing. Helena, Thank you once again for finding me this special car that has added a little joy to my life. Your passion and dedication for delivering the Wow factor in a car purchase is commendable.

MB

MARIO BREWTON

6 de ene. de 2016

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I had my car service at Crown Mercedes and my Advisor was Andy Kinner. The service was done on the same day and was timely. Andy also recommended some services for my vehicle that I will get done.

MJ

Michele Joyce

6 de ene. de 2016

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My Service Advisor was Andy Kinner at Crown service and the service was fabulous. He went above and upon my expectations. Very pleased customer.

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Fred Sadowski

6 de ene. de 2016

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I have been a crown customer for some time. Richard and Charlie are always exceptional.

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Chris

6 de ene. de 2016

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I have worked with Tony Diamond since 2003. I have bought 2 Mercedes AMG's from him. Each time I was given significant discounts over what other dealers were offering for the exact same car. He even drove the cars to my house to deliver over 100 miles away. He is a top notch professional. I would recommend Tony Diamond at Crown Eurocars.

BR

Big Rig

5 de ene. de 2016

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Carlos Chavez took great care of me and made the process so simple that by the time I walked thru the doors, we were done and ready to roll in less than 45 mins. Easily going to do business with him again next time.

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MARC SZASZ

5 de ene. de 2016

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My Service Advisor was Andy Kinner and I had my service done at Crown. The service was quick and painless.

JG

Janie G

5 de ene. de 2016

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This is our 4th car purchase from Crown Eurocars, and I cannot say enough about the experience. Helena (our salesperson) was knowledgable and attentive, and Larry Casto (the GM) feels almost like family. He is a class act who continually goes above and beyond to make our experience second to none. There are two Mercedes dealerships that are closer to our home, however we make the drive to Crown because they make it worthwhile.

DM

Dr. Melynda Karlene

5 de ene. de 2016

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I had a tire replaced at Crown Mercedes and my Service Advisor was Andy Kinner. The service was excellent, prompt and efficient, willing to listen and address any issue. Will keep buying from them. Thank you for demanding excellence and delivering every time. Such a pleasure!

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Gal Hayat

5 de ene. de 2016

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Got my new 2016 GLC yesterday and can't say how happy I was to get it. Forget that I came in looking for the GLA or GLK because of the price point but I didn't even consider looking at GLC. Bud Hawkins was awesome and he always respected my budget and tried to do everything to keep me there. when he told me he can get me into a GLC in my budget I was shocked. He also made sure I test drive all the cars and get comfortable with everyone there. Thank you guys for making this a great experience and THANKS Bud. I will definitely recommend you to everyone I know!

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Big Rig

5 de ene. de 2016

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Carlos took great care of me and made the process so simple that I spent very little time in the dealership. Easily the best car procurement process of all time for me. I will certainly be going back for my next car just based on how easy they made the process.

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JanieG

5 de ene. de 2016

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This is our 4th car purchase from Crown Eurocars, and I cannot say enough about the experience. Helena (our salesperson) was knowledgable and attentive, and Larry Casto (the GM) feels almost like family. He is a class act who continually goes above and beyond to make our experience second to none. There are two Mercedes dealerships that are closer to our home, however we make the drive to Crown because they make it worthwhile.

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hayatgal5

5 de ene. de 2016

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Got my new 2016 GLC yesterday and can't say how happy I was to get it. Forget that I came in looking for the GLA or GLK because of the price point but I didn't even consider looking at GLC.Bud Hawkins was awesome and he always respected my budget and tried to do everything to keep me there. when he told me he can get me into a GLC in my budget I was shocked.He also made sure I test drive all the cars and get comfortable with everyone there.Thank you guys for making this a great experience and THANKS Bud. I will definitely recommend you to everyone I know!

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mpweb

3 de ene. de 2016

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WE OWN TWO MERCEDES BOTH PURCHASED NEW FROM CROWN MERCEDES, ST. PETERSBURG, FL. WE WERE RECENTLY IN FOR SERVICE ON OUR ML350 AND WE WERE TREATED EXCELLENT. THERE ARE MANY PROFESSIONAL AND COURTEOUS EMPLOYEES WE COME IN CONTACT WITH AT CROWN MERCEDES INCLUDING FRANK CAPORICCI SERVICE MGR., LARRY CASTO, MGR., RICHARD WEBB & TOM CAMMARTA, SERVICE REPRESENTATIVES, STEVE WITH ROADSIDE ASSISTANCE & LISA, SERVICE CASHIER. CROWN IS THE BEST MERCEDES DEALER! WE RECOMMEND THIS COMPANY HIGHLY TO OUR FAMILY, FRIENDS & NEIGHBORS. WE LOVE OUR ML350 AND OUR E350. MIKE & PHYLLIS WEBER, ST. PETE BEACH, FL

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Chris C.

31 de dic. de 2015

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I recently had a great experience purchasing a new vehicle from Crown Eurocars Mercedes Benz. Wally Abdulla was my Sales Consultant, he went above and beyond to locate the vehicle I wanted and made the negotiations painless and fair....furthermore he was very knowledgeable and professional. I would recommend Wally and Crown Eurocars

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Chris C.

30 de dic. de 2015

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My overall experience with Crown Eurocars was fantastic. Wally Abdulla was my Sales Consultant, he and his Sales Manager Tim Jamil went above and beyond other dealerships to locate the exact vehicle I was looking for. Furthermore, they made the negotiation process very fair and painless. Wally was very knowledgeable and professional; I would highly recommend Wally and the entire Crown Eurocars Team based on my recent experience.

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rbahlow

27 de dic. de 2015

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Anthony and his team did a tremendous job they exceeded my expectations with car buying. Everything from identifying, price negotiation, paperwork and final delivery I will definitely be a repeat customer and would strongly recommend Anthony to anyone looking to buy/lease a car.

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Ben

24 de dic. de 2015

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David and the crew took awesome care of me! Can't thank them enough for making the process easy and enjoyable. I will never buy a Mercedes anywhere else! Do yourself a favor and go to Crown Eurocars.

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joee

23 de dic. de 2015

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David was an excellent sales person , i enjoyed the encounter and how he set up my new wheels color the way i wanted . I wish him the best of luck ..Mary christmas

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Kweiss

19 de dic. de 2015

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Larry Chapman did a great job explaining all of the features of the GLC300 that we bought on Saturday. He explained in detail all of the safety issues that we really hadn't thought about. Tim Jamil explained the vagaries of the financing issues and helped us come up with the right financing solution. Kudos to all.

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Micona

18 de dic. de 2015

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Crown is the best! Professional and friendly atmosphere. Always the best experience! I wouldn't go anywhere else! I recommend this dealership to all of my friends.

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Stephen Duke

16 de dic. de 2015

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Andy Kinner was my Service Advisor and the service was and they friendly. he made my wait pleasant.

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SWK

12 de dic. de 2015

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This is the second car that I bought from Anthony Diamond and the third product from Crown. He is very knowledgeable about his products and was very willing to offer several test drives. He believes in the Mercedes brand and it shows. I have been very pleased with Anthony's professionalism. I have spoken with Larry Casto and Wes Harris who were also very helpful.

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Mary Viszt

11 de dic. de 2015

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I had my car serviced at Crown Mercedes and my service Advisor was Andy Kinner. The service was awesome! Very responsive and timely. I would definitely recommend Andy to anyone needing personal and professional attentiveness from Mercedes service department.

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Happy1

11 de dic. de 2015

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This was the easiest,and one of the best deals, I've had on a new car purchase. Ron worked diligently to get the car I wanted, and the discounts too. He and all the staff at Crown were beyond helpful! Willie was so patient explaining all the new car features to me( my prior car was 9 years old, so he had his work cut out for him!). This was a PLEASANT, FUN and EASY process that puts other car companies to shame. Thank you Ron Krag, Willie, Mark Israel and all at Crown!

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Anita

9 de dic. de 2015

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This was the first time I ever went to a dealer to shop for a car on my own. I visited several dealers with different types of cars however crown Euro Cars was by far my favorite. My previous car I had for 8 years and was very nervous and scared as a young buyer. I came in with lots of requests, questions, and of course a budget. Zoltan Krempaszky was able to listen to what I shared, pick out what was important to me, and alleviated all the stress and nerves associated with the car buying process. I never felt pushed or rushed and he made it so that not only would I have options of the cars that I could purchase, but also a clear vision of the value associated with the features I would be paying for. During the few hours I spent at the dealership I was able to look at several different cars and receive a clear and knowledgeable answer for all of my questions. Mr. Klak stayed late that night to help me get the right financing for the car and was able to explain the small intricacies of how warrantees and coverage worked since this was my first time making these choices. I was most impressed overall by the fact that they were genuinely trying to help me find something that I loved, and I walked away with a Mercedes that I haven't been able to take my eyes off of. Im incredibly happy with the entire experience and hope to be able to buy from them again in the future!

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Marie Parker

9 de dic. de 2015

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I had my car repaired at Crown Mercedes, the service department did a really good job. My Service Advisor was Andy Kinner, he is always very helpful and nice. Andy also does a good job of updating me on the progress of my car while it's in service. It's always a pleasure to work with him.

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solana

9 de dic. de 2015

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This was the first time I ever went to a dealer to shop for a car on my own. I visited several dealers with different types of cars however crown Euro Cars was by far my favorite. My previous car I had for 8 years and was very nervous and scared as a young buyer. I came in with lots of requests, questions, and of course a budget. Zoltan Krempaszky was able to listen to what I shared, pick out what was important to me, and alleviated all the stress and nerves associated with the car buying process. I never felt pushed or rushed and he made it so that not only would I have options of the cars that I could purchase, but also a clear vision of the value associated with the features I would be paying for. During the few hours I spent at the dealership I was able to look at several different cars and receive a clear and knowledgeable answer for all of my questions. Mr. Klak stayed late that night to help me get the right financing for the car and was able to explain the small intricacies of how warrantees and coverage worked since this was my first time making these choices. I was most impressed overall by the fact that they were genuinely trying to help me find something that I loved, and I walked away with a Mercedes that I haven't been able to take my eyes off of. Im incredibly happy with the entire experience and hope to be able to buy from them again in the future!

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Steve Carlson

8 de dic. de 2015

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Andy Kinner was my Service Advisor at Crown Mercedes and the service was excellent. I received discounts, the Advisor was honest and forthright with all pertinent service and repairs and all work was completed quickly.

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winnew

8 de dic. de 2015

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Provided by Len Wallace, James Smith & Kevin Roberts. You can't miss out on this royal treatment. First the inventory of great Eurocars both new & certified used, outside & in the showroom are top tier. They'll make you feel like royalty as soon as you hit the lot. You'll know you're in the right place for a great car buying experience. Len & Jim will make you feel at home and Kevin will find financing to help you take your dream car home. Thanks fellas and ladies.

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Lisa Maddux

5 de dic. de 2015

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I have been to Crown Mecedez for service numerous times. Charles Apples has been very professional and courteous. I love this dealer and will come back again.

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Lauren Ingledue

4 de dic. de 2015

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Andy Kinner was my Service Advisor, the service was great. Everyone was very friendly and helpful.

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Michael Ward

3 de dic. de 2015

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Andy Kinner was my Service Advisor and the service at Crown was extremely fast and professional. Getting a loaner was a breeze and I even showed up late to drop off my loaner and Andy was staying late and helped me pickup my C300, had it detailed for me, and fixed a small repair just like he said he would when I dropped it off. Excellent service and happy to buy from Mercedes, Crown Eurocars, St. Pete.

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FRANCESCO PINTO

2 de dic. de 2015

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My Service Advisor at Crown Mercedes was Andy Kinner, the service was EXCELLENT! Andy was very friendly and demonstrates superb customer service. This was my first car service with Mercedes. Andy made everything very easy and convenient. I feel so grateful to have such a great advisor!

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hyla griesdorn

2 de dic. de 2015

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Charlie Apple did a great job handling the service appt. on my car. He was professional and courteous and stayed in touch to keep me informed.

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HEMWATTIE SHAMLALL

2 de dic. de 2015

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I serviced my car at Crown Mercedes and I worked with Andy Kinner, the service was EXCEPTIONAL He was very helpful. Thank you very much.

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Thomas Duke

2 de dic. de 2015

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Thx to Charlie & Craig for a fantastic job with my Sprinter. They got me right in same day and solved my problem. Could not ask for better service!

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VICKI MASTALSKI

2 de dic. de 2015

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I had my car serviced at Crown Mercedes and my Service Advisor was Andy Kinner, the service was exceptional. Everybody was friendly, Andy made sure I was quickly helped and my car looks amazing! Made servicing my car as easy as can be.

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sbacci55

1 de dic. de 2015

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What a pleasant buying experience I had with Anthony Diamond. He will make you feel he is on your side and will work with you in a relax no pressure sales scenario.He makes sure you are completely satisfied. I would highly recommend him.

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Golfsarabay

28 de nov. de 2015

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My family has been work with Crown Eurocars for years. Karl Peterson has been the best sales person I have delt with in any industry. Trust, honesty and integrity, is how I define my experience.

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Lisa M

27 de nov. de 2015

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Zoltan and the gang provided an excellent car buying experience. They made it way too easy to part with our money- in a good way.

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Lisa M

27 de nov. de 2015

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They made it way too easy for us to part with our money- I mean that in a good way. We went in looking for a used car but Zoltan and the gang offered us a pretty good deal on a new one. They were very nice and didn't put any pressure on us and even gave us a day or 2 to think about it. Also enjoyed Will who spent 40 minutes showing us how to work the gizmos in the car. Fingers crossed that the service area is just as good.

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MikeMBC250

25 de nov. de 2015

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To Whom It may Concern,I went car shopping with my wife at Crown Eurocars last November 14 to look for a Certified Pre-Owned vehicle that she was browsing on your website the night before. We were welcomed by Jim Smith, who made us feel comfortable. He showed us around and guided us through the multiple cars that are displayed in the lot. Unluckily, the vehicle that my wife was looking for is no longer available. But after explaining to us that certain vehicles that are still procurable has options that my wife may want to check. After carefully looking at a specific vehicle and answering all of our questions, we decided to purchase a CPO Mercedes Benz.I must say that this was far the best car shopping experience ever. Jim Smith was very informative and always ready to answer our questions unabatingly.A Sales Consultant like Jim delivers an incredible service and gives a very pleasant experience to consumers like us.We will tell our families and friends the favorable experience we had and we're looking forward on our future car purchase at Crown Eurocars.Regards,Mike & Grace Garcia

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American Edison

24 de nov. de 2015

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We walked in the door looking for a used GLK 350, and Jim and Zoltan made us deal on a new vehicle that we couldn't refuse. No one looks foward to the car buying experince in fact most of us dread having to deal with the tactics of the sales team. In our case Jim and Zoltan were very professional and created a no stress no presure atmosphere. They made selcting and purchasing a new vehicle easy and stress free. I am glad we stumbled into Crown Euro Cars.

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Bev Dahlberg

24 de nov. de 2015

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Charlie is the GREATEST Service Advisor!! Recent visits are always a pleasure besides knowing that I will be treated royally and the service will be perfect.

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john G

24 de nov. de 2015

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I wanted to take a moment to comment about my experience as an out of state buyer with Mr Dave Siskin, It was such a pleasure working with him buying a 2016 CLS550, felt like i couldn't have asked for a better ambassador to understand our needs as a buyer and accommodate it to the best of his professional reach. We never felt pressured throughput the buying process, answered all my questions or got back to me promptly. I would, without any hesitation buy my next car from him, sight unseen. As an out of state buyer he made sure the process went flawlessly.. from funds transfer, delivery, post-sale correspondence , his attention to details and professionalism translated to a smooth transaction.Thanks.

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Chris Bauders

20 de nov. de 2015

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I stopped by after work with concerns regarding a potential hydraulic fluid leak and low oil level warning. Charlie immediately resolved my concerns by checking the trunk mechanism and verifying that there was no leak. In addition, he took my car back to the repair garage and had the oil level topped off. This was excellent customer service and he did it without being concerned that it was close to closing time! And better yet, I got to drive home in my own car 20 minutes after arriving at Crown. Outstanding service!

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Paula Pickett

20 de nov. de 2015

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best service ever, thank you Charley Apple!! look forward to seeing you next year.

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Cece Stutz

19 de nov. de 2015

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Andy Kinner was my service advisor and the service at Crown was

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ERIK MARTINEZ

17 de nov. de 2015

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I worked with Andy in the Service department the service was great and quick. Was taken by shuttle to and from work and the service was fantastic. People throughout dealership very friendly.

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ABBY EASTMAN

17 de nov. de 2015

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I worked with Andy Kinner in the service department and the service was GREAT and speedy.

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Percey Riveros

17 de nov. de 2015

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CHARLIE APPLE HAVE BEEN MY SERVICE ADVISOR AND I VERY HAPPY WITH HIS CUSTOMER SERVICE AND HAVE BEEN A GREAT HELP FOR ME AND MY "BABY" 2010 GLK

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Gle450 c

17 de nov. de 2015

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If you are shopping for a new Mercedes in Florida look no further. Zoltan and the rest of the team at Crown will provide the best car purchasing experience there can be. I'm am not an easy customer to please, but Zoltan won my business because he is very knowledgeable, courteous and understands people's needs.

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C6CarbonFlash

17 de nov. de 2015

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Crown Eurocars and Jim Smith (Sales Representative)are both OUTSTANDING!!!! No pressure sales especially on Pre-Owned Certified Mercedes Benz. We purchased a MB Certified 2012 ML 350 4 Matic SUV with Only 13,130 miles on a mid-sized SUV on March 12, 2014, at 7:30 pm, what a pleasant experience working with them and the Professional Staff at the Dealership. We where out of the Dealership by 9:00 pm with Mercedes Benz Financial Services providing the financing at 1.74%. Would recommend talking with Jim Smith (OUTSTANDING)!!!

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Goldsmith 1 and 2

17 de nov. de 2015

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My husband and I recently had our first experience with Crown Mercedes and their professional, courteous staff and I have to say they have set the bar high for anyone we deal with in the future.. We had previously been burned by the high pressure "used car salesmen" that left us defensive and wary. These gentleman actually made the experience pleasant. They bent over backwards to give us a fair deal, treated us with courtesy and respect and were very straightforward every step of the way. We cant say enough good things about the experience. We were so happy we ended up buying 2 vehicles from them instead of the 1 that originally came there to purchase. Keep up the good work guys!

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GARY GELMINI

16 de nov. de 2015

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I worked with Andy Kinner in the Service department. As always, Crown treated us with care. We appreciate the excellent service and friendliness of the staff. We own 2 Mercedes and will continue to be a customer. Andy was exceptional. Thanks vey much.

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Zoro

16 de nov. de 2015

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If you are shopping for a new Mercedes in Florida look no further. Zoltan and the rest of the team at Crown will provide the best car purchasing experience there can be. I'm am not an easy customer to please, but Zoltan won my business because he is very knowledgeable, courteous and understands people's needs.

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bernd.seidenthal

16 de nov. de 2015

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This is my first car with Crown but probably not the last, even though I had to drive from Miami to pick it up it was well worth it. The experience was fantastic, from Wesley, to Dave to Ken and Willie at the end what a fantastic crew. And all via email, all I had to do is go and sign the papers and everything exactly the way they told me in the last email, no surprises.You would have to be crazy not to buy or lease a car from Crown, and the phone call on Monday to see if everything was good with the car, what a nice touch. I leased a C300 with all the niceties, love the car, it is so nice my wife traded me her BMW for the Benz. Oh well can't win them all.

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Judi Anderson

13 de nov. de 2015

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I could not be more pleased with Charlie Apple. He was just wonderful with my car and was knowledgeable about my C-300 and could not have been more helpful or kind. Thank You !

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Nicole Zaworska

13 de nov. de 2015

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I Serviced my car at Crown Mercedes my Service Advisor was Andy Kinner. The service was great. Everyone was very helpful and friendly. It was a welcoming environment.

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Deborah Levitt

13 de nov. de 2015

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I brought my vehicle to Crown Mercedes and my Advisor was Andy Kinner, the service was Excellent. I was not feeling very well and they took very good care of me and my car. Very quick and thorough.

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zkurnik

13 de nov. de 2015

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A+. Great experience. This is my second Mercedes from Crown. and 4th one since 2011. Great sales and great service. I will come back for more.

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BruceW

13 de nov. de 2015

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My wife and I just purchased a Mercedes Benz 350GLK from Karl Peterson at Crown. I had recently been in an accident with my wife's BMW X3 and the car was totaled (not my fault!). I had purchased a 550SL from Crown in the past and had always had great service. We spent our Saturday looking at BMWs and Mercedes and came to the conclusion that the service and the knowledgeable dealer was key to making a final decision. Karl was friendly, courteous, and extremely knowledgeable. He walked us through the various options available on the MB 350 GLK and was able to satisfy our needs with an automobile on the lot. Paperwork was conducted in a timely manner, Karl walked us through the technology (I am certain I will need additional consultations with Karl), and we were able to drive off with our new GLK. Thanks, Karl, for your professionalism and courtesies during our recent visit. My wife (Jean) is happy and so am I!

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John Morrow

12 de nov. de 2015

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I Serviced my car at Crown Eurocars and Andy Kinner was my Advisor Advisor. The Service Department and Andy were a pleasure to work with. Great experience.

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Sherri Landers

12 de nov. de 2015

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Excellent Charles was fantastic and extremely helpful!

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Susan Brown

11 de nov. de 2015

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Charlie Apple is wonderful!! he always explains in detail each and every aspect of my service needs and even would advise when something can wait if needed.

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Katrina Wrisper

11 de nov. de 2015

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Andy Kinner was my service Advisor and the service was excellent. This is my second time working with Andy, I love his honesty and his knowledge he has as it pertains to my car. I will definitely be using Andy for my service provider in the near future. Great Service Rep!

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Ui Hyon Son

11 de nov. de 2015

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Wally and Charlie gave me great service. love my new car

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HARRY CHERNEK

11 de nov. de 2015

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Andy Kinner was my Service Advisor and the Service was excellent. Got me in and out very quickly. Great service experience.

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Erica Geiger

11 de nov. de 2015

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My Advisor was Andy Kinner the service was PROFESSIONAL, FRIENDLY AND INFORMATIVE. very APPROACHABLE AND WELCOMING!

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Daryn Smith

11 de nov. de 2015

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I arrived early this morning and Charlie was ready to have my vehicle serviced (and cleaned!). The service was swift and well planned - thanks to Charlie and Crown team. I will definitely be coming back - recommended.

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tgiblin

11 de nov. de 2015

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This is the second time I have worked with Dave Siskin to purchase a Mercedes. On each occasion he exhibited knowledge and integrity. Dave makes the experience of purchasing cars painless and easy. No pressure tactics. He was extremely helpful in purchasing the right model at a good price. I highly recommend Dave and Crown.

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Gregory Patterson

10 de nov. de 2015

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richer and Charlie gave me great service as always

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Lovemercedes22

10 de nov. de 2015

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This is my 4th Mercedes from crown and because of the great help of Ron Krag I keep coming back. I would highly recommend anyone to use Crown for their next vehicle!

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Tom

7 de nov. de 2015

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I'd like to thank Tim Jamil and Zoltan Krempaszky for working with me to complete the purchase of a 2016 Maybach. Tim and Zoltan were not only honest but equally important they produced when they said they would. My wife and I were very impressed with Zoltans knowledge of the car. Zoltan spent over several hours with us educating both of us on the car. He was a joy to work with. We highly recommend Zoltan and Tim and the dealership. Special thanks to Marc Israel for his help. Thanks again for all your hard work.

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Adrian Trzaskus

5 de nov. de 2015

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My Service Advisor Andy Kinner did a great job keeping me updated on all my repair and updates. He Supported me on all the issues I was facing with my insurance. During this whole time he was honest, caring and organized.

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Boris

4 de nov. de 2015

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Extremely one of the most helpful salesman that I ever met. Always follows thru when I have a concern or problem. When my wife is ready for a new car I will be returning to Dave Siskin.

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Delbert Allen

31 de oct. de 2015

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Charlie was very kind and helpful to me.Will be returning to this dealership and him.

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Cheers

28 de oct. de 2015

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Kudos to my service service advisor, Andy Kinner. Very professional and and thoughtful. Carefully explained my service options without being pushy. Thanks for your attention to details.

XO

Xiomara Ortega

23 de oct. de 2015

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Charlie was great and addressed the issue I was having with my car with great professionalism. I highly recommend him and Crown Auto service for all my car needs.

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Ritacca

22 de oct. de 2015

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Excellent service today from Charlie Apple. Car was checked out completely for the B service. Cleaned to perfection and delivered on time .

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Dennis Ribaya

21 de oct. de 2015

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I come from Tampa and bypass the Mercedes dealer 3 miles from my house to see Charlie Apple and Ed Pena. I am always 100% satisfied.

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mpweb

18 de oct. de 2015

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RICHARD WEBB is professional, courteous and we always request him as our service representative when we take our two Mercedes in for service. We just had our annual service done on our E350 and Richard took great care with our car. He is an asset to Crown Mercedes. We recommend Richard Webb and Crown Mercedes to our family, friends and neighbors. Mike & Phyllis Weber

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Rick Crossland

16 de oct. de 2015

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I just recently purchased a S550 from Crown. I was originally working with another area dealership when we hit a snag in the negotiations. That's when I contacted Crown and had Mr. Bill Martin as my sales person. Not only was he able to do the deal for the price that the other dealership said couldn't be done, but he had to trade with another dealership, one not in our area, to get the car with the trim colors and options that I was looking for. I know this was an additional expense to them, but they still did the deal at the negotiated price with no additional costs to me. The whole experience was very enjoyable, fun and very low pressure. Bill Martin knew his product very well and was truly excited about my car. As this was my first Mercedes, he was very thorough and helpful demonstrating the car with all the options and features to me. I really love the car and will definitely do business with Crown and especially Bill Martin again. This is also the first time I have ever written a review for any car I bought. But, this was such an enjoyable experience and Bill was such a great guy to work with, I wanted to do this for them.

KT

Kristin Thongdeng

16 de oct. de 2015

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My Service Advisor was Andy Kinner he was more than helpful with serving me. Great service!

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Robin11

12 de oct. de 2015

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Karl is by far the most humble,gracious,hard working salesman we have ever purchased a car from. My wife insist we only shop at crown cars. We live in North Tampa and basically drive by TWO mercedes benz dealerships to get to crown. We are so confident in Karl we shop no where else and always drive away feeling we got a great deal.Karl is the best of the best. Also, Mr Casto the GM personaly thanked us for our purchase.This organization is truely a class act.I hope this review will help the next buyer in their purchase, you won't be disappointed. Richard and Robin Tamp.

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Jessica Fields

10 de oct. de 2015

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Charlie was awesome. very attentive with his customer service and answered all of my questions. great asset to the company. very good communication as well.

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Joseph King

10 de oct. de 2015

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Charlie and Ed were fantastic. I had an issue with the starter. they fixed the vehicle and performed the service and Ed even put in a new tail light for me as a courtesy.

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Donnebra Gray

9 de oct. de 2015

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Andy Kinner was my Service Representative he kept me informed everyday of the status of my car . Andy was extremely pleasant and the service team was outstanding.

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RICHARD SABO

8 de oct. de 2015

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Andy Kinner was My Service agent. He provided great customer service and helped me get a new tire for my vehicle. also provided a loaner car and walked me through my car to show me what is wrong and what else I can get fixed without having to spend a ton of money. very helpful!

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Stam549

6 de oct. de 2015

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Fantastic experience from the moment I stepped into the showroom. Larry Casto and his staff at Crown Eurocars are top notch professionals who go the extra mile to make the car buying experience an enjoyable one. I worked with Anthony Diamond and you could tell it's more than just selling cars to him. From the attention to detail and the time spent going over the cars features to even helping me transfer my items from my old car to my new one. These guys are the best!!!

JG

Jan Gillett

5 de oct. de 2015

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My Service Advisor was Andy Kinner and he was very kind, polite, courteous and a pleasure to work with.

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judith upperman

3 de oct. de 2015

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My Service Advisor Andy Kinner. Service today was excellent - I love the service at this dealership. Andy was excellent.

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ANN LEONARD

2 de oct. de 2015

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My Advisor Andy WAS WONDERFUL KEPT ME INFORMED OF ALL ASPECTS OF THE SERVICE ONCE AGAIN THE HIGHEST SERVICE. THANK YOU

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Barbara M

2 de oct. de 2015

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Charlie and Richard phenomenally took care of me in the service center. Always patient, listened to my concerns and truly class acts. While technology on our cars can sometimes present challenges we otherwise wouldn't see, it's great to know these guys have your back and the pros that work behind the scenes can make such a difference. Thx, guys!

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DPNOLE92

2 de oct. de 2015

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Thank you for a great experience. My G wagon purchase could not have gone more smoothly. Ron found the car I wanted and the delivery was easy. I appreciate the effort, professionalism and communication. I'll be back for my next purchase and will refer my friends. Thanks!!!

MK

Moe Khalifa

30 de sep. de 2015

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Anthony was brilliant , it all started with a phone call ended with great sale experience. He was upfront followed his call with email and price. He did an excellent presentation. Visiting the dealer with my wife was a breeze. No games, no back and forth, real pleasant staff. Crown Mercedes is great dealer to shop for your next car! Thank you all!

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KBach007

28 de sep. de 2015

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Andy Kinner was fantastic at taking care of all the details on my car. I have dealt with this dealership for several years, and they really CARE. Highly recommended. As for the purchase of the vehicle, Helena Bergen REALLY worked with us, and made the experience wonderful. In finance, Marc Isreal is simply THE best I've ever dealt with. Simply fantastic.

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ataneja1

28 de sep. de 2015

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I worked with Diana Livernois last week to lease a 2016 Mercedes C300. She was thorough, efficient and made the entire process painless. Thank you Diana and the helpful staff at Crown Eurocars for making my experience a great one.

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greatexperience

28 de sep. de 2015

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I bought my Mercedes from Karl Peterson. He made the my life stress free making this purchase. He has the experience and knowledge and was great person to deal with. I would recommend him to my family and friends. Everyone was so friendly to talk to.

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ALICE WOODARD

23 de sep. de 2015

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I was Happy with my service advisio Andy he was pleasant and prompt....and thorough

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Alice Alexander

23 de sep. de 2015

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Charlie Apple was terrific.Very courteous. Car was ready very quickly. I would highly recommend him to my friends as service advisor!

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Ingrid Tesch

22 de sep. de 2015

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Charlie Apple in service is excellent. i waited for my service and it was done in a timely manner. Perfect!!

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adriformoso

22 de sep. de 2015

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My boyfriend and I leased two cars from Ron Krag at Crown Eurocars with two weeks. It was by far the easiest exchange we've ever had with a dealership. Ron was very knowledgeable and went above and beyond to find us exactly what we were looking for at the best price. Everything was done via email, which was a huge time-saver for us. Cars were delivered directly to our home and we were met by a representative to sign all the paperwork from the comfort of our home (plus, they gave us full tutorials on how to use all the bells and whistles on our new machines!).

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Noranne Hutcheson

21 de sep. de 2015

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The service was outstanding. My Service Advisor Andy Kinner did a great job. I would definitely recommend the dealer to others

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Keith Roghar

18 de sep. de 2015

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My Service Advisor Andy Kinner, Provided excellent service, he is a keeper.

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Eric Anderson

17 de sep. de 2015

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He was very helMy Aadvisor Andy Kinner was very friendly and efficiant. He notified us when the car was ready. He was very helpful;

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Charlie Nelson

17 de sep. de 2015

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I stopped by to see Charlie and he was freaking awesome. I was having trouble taking off my gas cap and he swaped it out within a few minutes.

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kellydoitall

17 de sep. de 2015

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I have purchased many cars over the years and I really enjoy the hunt for that special vehicle that catches my eye. Unfortunately with buying the car comes the tedious process that wears on my patience most. I was surprised to find that this wasn't the case at Crown Motors. Karl did a great job in finding me the car I wanted and Kevin was expediently thorough in wrapping up the paperwork. I have any had the opportunity to utilize the service department and it preformed in a stellar manner as well! This has resulted in a satisfied customer that will surely return in the future.

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Sasa Babic

15 de sep. de 2015

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My Service Advisor Andy Kinner was very professional and helpful from the moment I walekd into the office. He explained everything to me and made sure that I get another car while mine was getting fixed. This was one of the best services I ever received. Thank you.

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Vilma Clark

15 de sep. de 2015

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My Service Advisor Andy Kinner and Charlie Apple .Excelent service.Definitely coming back.Will recomend to friends

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Courtney Wilson

14 de sep. de 2015

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From the day I sent my initial internet inquiry until the day I drove off the lot with my new car it was an AMAZING experience! Jim and Omar went out of their way to help me with my new purchase and they made the car buying experience fun! I will definitely be going back to them when it is time for a new Mercedes!!

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jeanine Messerschmidt

14 de sep. de 2015

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My Service Advisor Andy Kinner WAS EXTREMLY HELPFUL AND i COULD NOT HAVE ASKED FOR A BETTER sERVICE EXPERIENCE

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Marie Johnson

14 de sep. de 2015

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My Service Advisor Andy Kinner did a great job and I'm very grateful for his help, everything was done on time and I was kept informed.

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Eric R

12 de sep. de 2015

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Andy Kinner in service helped me out when my tail lights on my Mercedes C300 went out. I brought my car in, and he was super friendly, very helpful and it turns out my car was under warranty. Andy went the extra mile to ensure I was happy and my car was taken care of. I was absolutely happy with this experience!! Andy is an asset to Mercedes Benz and it's customers.

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Sea

11 de sep. de 2015

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Zoltan was amazing and he made everything so easy when buying a car can be such stressful experience. I have been to 4 different MB dealerships in the area, but i had the best experience with Zoltan. Definitely will recommand to people around me. Thank you guys!!!

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peterwallace

11 de sep. de 2015

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My experience was second to none. Charlie always goes out of his way to help. My vehicle outfitter went out of business and charlie facilitated getting it repaired free of charge. love crown.

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giblin

5 de sep. de 2015

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service was great. Charlie and Richard helped us with a blown fuse on a Saturday with no appointment. Thanks

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Diana Geegan

3 de sep. de 2015

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Tom Cammatta (sp?) is a great service advisor - always helpful and always friendly.

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carsforme

2 de sep. de 2015

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Nothing but the best service all the way around! David Siskin was the best! Kevin Roberts make the financial a breeze. Larry Casto best Manager ever.

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Pilot49319

2 de sep. de 2015

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I have purchased many Mercedes in my life but I can frankly say that the experience with Anthony Colarulo was quite simply the best I have experienced.Jeff Anders,M.D.

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JanieG

29 de ago. de 2015

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Had my car serviced and a window control panel repaired. Patrick MacFarland was very accomodating and helpful. Appreciated his prompt attention and professionalism. Crown is hands down the BEST dealership for buying a car and getting it serviced.

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rizzochastity

29 de ago. de 2015

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Went in and bought a car - the process was smooth and easy! I love my new car! And I will definitely buy here again! He was a pleasure

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Bob23954

28 de ago. de 2015

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We recently purchased a new ML-350 from Crown Eurocars. We worked with Zoltan and he was a fantastic sales person to work with! If your interested in purchasing a new Mercedes, then I would highly recommend you stop by Crown Eurocars and speak with Zoltan!!!

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Zoltan

25 de ago. de 2015

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Great customer service! I woul recommend this dealership.

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BobQ

24 de ago. de 2015

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Zoltan (Sales) was fantastic to work with and I would highly recommend Crown and Zoltan to friends!

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palacdiego

20 de ago. de 2015

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Great service , speed, and delivery.. surpassed my expectations. Great price and followed up in every detail. I have recomended to everybody in Miami best dealership for a MB... Ron is the best!

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Maller's

19 de ago. de 2015

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Mr. Anthony Diamond Thank you so much for making our experience such a pleasure;) and for your excellent servicesKindest regards Mr. and Mrs. Maller

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don

19 de ago. de 2015

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I am always pleased with the service I receive at Crown. The issues I came in for were resolved and Charlie Apple made sure that all additional service bulletin items were performed. Charlie does a great job and is a pleasure to work with. His detailed knowledge of my vehicle is readily apparent and greatly adds to my driving confidence.

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AGriner

17 de ago. de 2015

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Crown had a great selection of M-B and fair prices. Our experience was a very positive one and I would highly recommend Crown to my friends.

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Giampalmi

13 de ago. de 2015

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Charlie was excellent. 5 stars in all aspects of service. service exceeded my expectations. the time frame was very reasonable.

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billmc

13 de ago. de 2015

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Have dealt with Richard Webb for 15 years. It's always a pleasure to work with him. He arranged for a loaner, explained in detail what had to be done, and had the service performed as promised.

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Mercedes lover

13 de ago. de 2015

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Dave Siskin doesn't have to be there as he retired already. However he loves what he does so he works with Crown Eurocars and takes pride in making sure the customer is totally happy. He is straight up about everything and above board , and very down to earth. Thanks Dave for making leasing my newest leased vehicle from you guys the easiest so far! I'll be back ..??

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Mike R

10 de ago. de 2015

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Richard Webb was prompt and efficient. The service was done as scheduled and Richard was as always most informative. It is always a pleasure to work with him.

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Ericam2419

10 de ago. de 2015

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Dave and Marc went way above any expectation to deliver the exact vehicle I wanted. Both were extremely professional and friendly. This was truly the best car buying experience I have ever had. I will never go anywhere else from here on out.

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abg1980

7 de ago. de 2015

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My family and I have been purchasing cars at Crown for MANY MANY years. We LOVE dealing with Karl Peterson and the amazing service he offers. He treats every customer like a friend and I wouldn't go to anyone else to buy a car from! Thank you Karl and team!

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Matth

5 de ago. de 2015

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Beyond expeditious!! Charlie was incredibly knowledgeable and addressed my concern the minute I walked in the door.

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Peaches123

4 de ago. de 2015

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Jim Smith was great to work with! Overall experience was wonderful from sales to delivery. CrownEurocars is easy to do business with. Thank you Crown!

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Hall 123

3 de ago. de 2015

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I have purchased 3 cars from Ron Krag and each time was a great experience. Ron is the best! Thank you to Marc and Daniel.

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Brian 1214

31 de jul. de 2015

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A real challenge.. End an Audi lease and buy the car at a fair price..Anthony Colarulo, Greg and Ken made this happen. Rewarding experience

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kiva

25 de jul. de 2015

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I am pleased with the deal I got at CrownEuro Mercedes-Benz. Greg Sarantis and Anthony were very hospitable during my stay there. I would recommend this dealership to others.

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iani

20 de jul. de 2015

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I had to turn in my car after 4 years and as soon as I walked into Crown Eurocars Zoltan and Tim were so helpful. walke me through the entire process and presented me with many different alternatives for my next car. After a week of negotiating with three different dealers from all over Florida, Crown gave me the best deal, mileage, vehicle, and were very sweet and patient with me. I am so glad I am doing business with them and would never go to any other dealer! If your looking to get into a Mercedes- Benz they will give you the best deal in Florida, hands down best car buying experience ever.

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Bll2f7

18 de jul. de 2015

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Thomas Cammarata was on top of my service appointment from the moment I walked in. Everything was ready timely when I went in as promised.

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Travel Man Ken 70

18 de jul. de 2015

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I was assisted by David Siskin. I worked with David on my first GL450 and wanted to work with him for my second GL450. He is easy to work with unlike many sales people that I have worked with on many car purchases. Crown is a very good dealership and would certainly recommend them to anyone buying these type of cars. The service has always been good and have been treated well by everyone there.

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Mary Brophy

17 de jul. de 2015

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Tom, Richard, John, Charlie, Pat and Chris from the loaner department are all wonderful, efficient and very very friendly. they make me feel like part of the family and I actually enjoy coming here. thanks for everything.

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jesse green

17 de jul. de 2015

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excellent customer service. Crown believes in getting the job done. Charlie was awesome.

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Bankonsult

17 de jul. de 2015

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Zoltan went above and beyond to help me find the right car. I wanted to match most all of the features that I had previously enjoyed in my 2011 E350 which was loaded. He worked very hard with the team to find me just the car I wanted, 2016 designo, loaded with all the bells and whistles. The car had to come from New York and he kept me informed each day as to the delivery and it was there early. He spent a lot of time with me on delivery to make sure that I knew everything about the new vehicle and worked with me almost solely over the phone to get the transaction done. I also had a great experience working with Marc Israel in the Finance area to put my deal together. He was incredibly thorough, listened to my situation, and put together a plan that was just right for me. These two were so great to work with in that this was the first time that I have purchased a car on my own after my husband passed away recently. I would recommend these two to everyone wanting a great experience.

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John

16 de jul. de 2015

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Tony did an excellent job and everything about the experience was positive. I would recommend this dealership to anyone interested in a Mercedes and glad I chose this them.

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garissfl

11 de jul. de 2015

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This is our 4th Mercedes and more than 12 years with this dealership. Karl Peterson and the Crown Eurocars Team was once again an amazing, easy going car buying experience! Thanks to the sales team (Greg Pre-Owned Manager, Karl our Master Sales & Leasing Consultant and Anthony in sales that assisted in the delivery) and Ken Klak the Business Manager, we are driving another outstanding Certified Pre-Owned Mercedes within less than 24 hours. Easy purchasing experience combined with the peace of mind of a CPO Mercedes and an absolutely beautiful CLS550...who could ask for more?! We keep coming back to Crown Eurocars for the positive purchasing experience and the outstanding service we always receive from Tom Cammarata, our service advisor, in the service department.We can confidently recommend this dealership for sales and service!

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Sammy

9 de jul. de 2015

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I am 100% satisfied with my purchase from Crown Cars. I received a fantastic vehicle for a great price, and the customer service was absolutely superb. It was the quickest, most efficient and painless car purchase I've experienced in my life. Thank you, Anthony and the Crown Cars team!

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bob brennan

9 de jul. de 2015

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i have bought many cars from crown. Charlie and frank in service are the best. I always have complete confidence in the quality of work that will be performed on my vehicle when it comes in.

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JMSC

7 de jul. de 2015

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Bill Martin is one of the main reasons I first, purchase Mercedes and two, feel completely confident that my Mercedes is one of the best vehicles I could ever own. I have owned both Audis and BMWs and own a Mercedes because of Bill Martin's professionalism, friendship and genuine personality. He makes you feel like part of a family and does everything to orchestrate a comfortable, relaxing, enjoyable experience when purchasing a new Mercedes. He'll do anything for you and is very, very knowledgeable about the newest editions. I appreciate him as my salesperson and wouldn't think of going to anyone else. Bill Martin is a class act for Crown.

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j88schultz

7 de jul. de 2015

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Another great experience dealing with Richard Webb and Crown Eurocars for C300 maintenance. It was my fourth time dealing with Richard and each time it's been great. He explains everything in detail, answers all questions, and never pushes unnecessary service. We have zero fear from our CrownEuro service dealer for our C300.

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mjjarema

2 de jul. de 2015

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Everyone knows that getting a new car is usually a difficult experience. Larry Chapman and Wes made it a breeze. They started off by listening to exactly what I was looking for and didn't waste my time showing me cars that didn't fit my needs. They were not pushy, not even once. Larry Chapman was the one who did my test drive. He took the time to show and explain every feature. After I decided on a car and he made the deal, he still took me back to the car to show me all of the features again. He even helped me hookup my iPhone and set my seat adjustments. I'm sure some people do this, but it was already late into the evening and he still sacrificed his time to help me. One more thing, he never once made me feel like I was asking a dumb question. I have already recommended him and will continue to do so in the future!

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foley,mike47

2 de jul. de 2015

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Everyone at Crown Motorcars is a true professional! Bill Martin is one of the best salesmen I've ever had the pleasure of meeting! He is truly a major asset to the dealership! Will definitely refer Bill business and will purchase my next vehicle from him!!

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Vanessa

2 de jul. de 2015

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Great experience, period. Bill Martin is the constant professional and why I return to Crown Eurocars. He never once rushed me on my decision and provided multiple comparative options. Additionally, he provided very detailed information on the new systems with the 2015 models at time of delivery. Kevin Roberts in Finance provided clear and concise information that was easy to understand.

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Connie S.

29 de jun. de 2015

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I have been going to Tom Cammarata in the Mercedes Service Department since 2007. Every visit has been a pleasure. He is courteous, well informed, and always explains and answers any questions that I may have, Because of Tom and the Service Team at Crown Eurocars, it would be difficult for me to take my car anywhere else or to purchase a car at another dealer. Connie S. from St. Petersburg

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orthodoc

26 de jun. de 2015

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A great experience. Tony Diamond and the entire team really took their time allowing me to make an unrushed choice. This was despite my arrival late in a Saturday afternoon. I drove and looked carefully at anything that caught my eye. On purchase date, things went very smoothly with Tony, and Kevin Roberts ( financial services). In my opinion, the pricing is very fair, and I have looked around. The concierge, Willie, took his time helping me understand the features of my new car. Tony got through to USAA to get my insurance coverage done without a hitch. I highly recommend this dealership, and I will be back when it is time to replace my vehicle. Great job!??

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560SL

26 de jun. de 2015

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My very first time as anew resident to Florida. My 25 years old 560SL with only 24k miles needed warrantee service, I called Crown Eurocars. Patrick McFarland answered and suggested I bring the car in. Patrick communicated with the New England dealership and solved the problem. He called me only once to confirmed our situation. What a great experience. Thank you Parick and Crown Eurocars.

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ashley

24 de jun. de 2015

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awesome fast service. my low tire pressure light came in so I stopped in to see Charlie Apple. he took the vehicle in right away and adjusted pressures to send me on my way. very pleased as usual. great service!!!!!!

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gittino

24 de jun. de 2015

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convenient, courteous and quick. Charlie apple is a pleasure to work with.

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MBSL500

22 de jun. de 2015

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I would not hesitate to recommend Jim Smith to anyone! He made the purchase of my "dream car" a very pleasant experience. I found him to be a very professional and knowledgeable gentleman!

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Shearle2

22 de jun. de 2015

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John Heil and Jim Smith were courteous, knowledgeable and professional when we traded our automobiles and purchasing the Mercedes. The service we received was excellent. We would recommend them to friends and family.

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alcollin

22 de jun. de 2015

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I have been dealing with Tom Cammarata for several years since I've been buying Mercedes and he never disappoints. This time, I was a bit unprepared for the additional services and repairs my car needed beyond its regular maintenance. That's where Tom helped tremendously. He suggested I might be able to purchase a pre-paid maintenance package and contacted Kevin Roberts to verify my eligibility. Thank goodness I was able to utilize this service for the additional attention my car needed. I'm always satisfied with the help Tom provides. He's really excellent at providing first class attention and care to his owners.

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EHS Safety

21 de jun. de 2015

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Patrick McFarland was assigned to my vehicle for service. Pat provided excellent customer service, very knowledgeable and professional. The transaction was seamless and the whole team assisted me. I would definitely recommend this dealership to a friend.

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Wenaccardi

21 de jun. de 2015

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The service at this dealership is always impeccable. They know you by name and treat you with respect. My car is always in good service. It is always ready when i get there and checking out is easy. What I really enjoy is the team work between associates to make you experience seem less. Thank you.

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Leed34232

18 de jun. de 2015

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Once you purchase a car from Crown you'll never buy a car from anyone else. I have now purchased my 10th car since 2010 from Crown and Dave Siskin. Not only is everyone at the dealership wanting to help you and make sure that all your questions and concerns are answered, but the financial aspect of the deal is one that brings me 45 minuets alway from my home to purchase a car from them instead of the local Mercedes dealership 10 minuets away..As far as sales people, you can't ask for a better guy than Dave. Dave always call you back with information when he says he will along with the great knowledge which helps me be comfortable with the purchase. Then he follows up a few days later with a call to make sure I'm happy and answer any questions I have.Thanks Crown for making me feel like I'm dealing with family and make me fee so important.

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ISC

18 de jun. de 2015

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I have had the privilege to be assigned Richard Webb as my service manager at Crown since 2002. He keeps my cars road worthy, safe and is always available to answer my questions. Mr. Webb is a key component to my continued patronage of Crown.I highly recommend Richard Webb as a competent and knowledgeable service manager.Isabella S. C.Clearwater, Fl

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ddunnington

18 de jun. de 2015

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I contacted Crown Eurocars to make an appointment for the 20,000 mile service on my 2014 Mercedes 550SL. When I arrived, Richard Webb promptly greeted me as usual and quickly saw to my service request. He also addressed a couple of extra issues for me. He then transferred me to Chris Sanborn who very courteously provided me with a loaner car. My car was washed and ready as promised with everything completed. Willie Edmonds even paired my new iPhone to the car. My experience with Crown has been outstanding. I am soooo glad that I changed from my local dealership to Crown.Sincerely,Donald W DunningtonPalmetto, Fl

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Bo

17 de jun. de 2015

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I came to check on new CLA250 and dealership was closed. Sales person was closing and moving cars around. I was approached by Zoltan (sales consultant), and ask if he could help me somehow.Told Zoltan what I came for, and he immediately offered to show me how that particular model looks like.I scheduled test drive for next day, and met with Zoltan. He provided outstanding and entertaining customer service. End up buying C300.I purchase many cars through different dealerships, but this was one amazing experience!I would highly recommended this dealership, and specifically Zoltan, my sales guy.Thank you Zoltan, and all others working my deal!Bo

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Bo

17 de jun. de 2015

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I came to check on new CLA250 and dealership was closed. Sales person was closing and moving cars around. I was approached by Zoltan (sales consultant), and ask if he could help me somehow. Told Zoltan what I came for, and he immediately offered to show me how that particular model looks like. I scheduled test drive for next day, and met with Zoltan. He provided outstanding and entertaining customer service. End up buying C300. I purchase many cars through different dealerships, but this was one amazing experience! I would highly recommended this dealership, and specifically Zoltan, my sales guy. Thank you Zoltan, and all others working my deal! Bo

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Widow314

16 de jun. de 2015

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I had a great car buying experience with Wally Abdulla. He was very patient with me, answered all my questions and concerns and spent a great deal of time guiding me through the process of purchasing my new Mercedes E3 50

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ahenter

16 de jun. de 2015

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We had a great experience while looking for new cars at Crown. Zoltan Krempaszky was extremely attentive and concerned with our wants and needs. We love our new GLK 350 and he was very helpful in getting us exactly what we wanted in a car! I would recommend seeing Zoltan to anyone of my friends or family.

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Rdkelley

16 de jun. de 2015

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Pat mcfarland was great to work with . He took great care of our service and guided us through our options, as this is our first merc. Thanks for everything pat

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Amber Henter

16 de jun. de 2015

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We had a great experience while looking for new cars at Crown. Zoltan Krempaszky was extremely attentive and concerned with our wants and needs. We love our new GLK 350 and he was very helpful in getting us exactly what we wanted in a car! I would recommend seeing Zoltan to anyone of my friends or family.

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Jennifer

15 de jun. de 2015

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I have to say Phillip Boone made my buying experience a smooth transaction at Crown Eurocars on my 2015 C300. Everyone at the dealership was very professional and helpful. This is my second car purchase from Phillip and I will continue to purchase all of my cars from Phillip Boone and refer all of my friends and family due to Phillip making my buying experience exceptional and easy. I truly recommend Phillip with great confidence!!

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nora32

14 de jun. de 2015

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It was a pleasure to deal with professional and experienced people.Special thanks to Zoltan, Tim and Kevin. We are enjoying our new Mercedes.Expect the same from the service department.

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ddunnington

13 de jun. de 2015

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I Recently called Crown to schedule the 20,000 mile service on my 2014 550SL. As usual, the dealership was very friendly and accommodating. Upon arrival, Richard Webb greeted me promptly and cheerfully. He even attended to a couple of extra items for me. My car was washed and ready when promised and everyone from the rental associate to the cashier were helpful and friendly. Willie J. Edmonds even showed me how to pair my new I phone to the car. I am so glad I started doing business with Crown instead of my local dealership! Sincerely,Donald W DunningtonPalmetto

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Ray Moore

13 de jun. de 2015

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This was the best car buying experience I've ever had! Tony and his team of professionals were outstanding throughout the entire process. Tony was very familiar with USAA's Car Buying service. He took exceptional care by ensuring that all of my requirements were met and that I was completely satisfied with the results. I will definitely recommend Anthony Diamond to all of my friends, colleagues and coworkers.

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dtap

12 de jun. de 2015

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I would like to say what a great experience I had purchasing my new Mercedes from Phillip Boone. He is very experienced and a wonderful person to work with. He went through every step of the automobile with me to make sure I understood everything.I have nothing but praise for Mr. Phillip Boone and the Crown Mercedes Dealership. I will recommend my friends to go to crown to purchase there new car and ask for Phillip Boone.Thank youDaniel Tapia

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Angel

11 de jun. de 2015

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Not only did Anthony and Daniel answer my unlimited questions with a smile during the process, but when I accidentally left my 18 month old son's favorite CD in my previous car, they took time to retrieve it! Exceptional service. Thank you.

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maph

11 de jun. de 2015

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A car buying experience should be simply two tings; a plesure and simple. , Over the last 5 years I have bought two Mercedes Benz from Crown and both times the experience has been the same; a pleasure and simple. I would recomend Crown to anyone looking to buy a Mercedes Benz for first time or the tenth time. Ron Krag is a true professional and I congratulate Crown for having him there.

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Sammy

11 de jun. de 2015

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In the past buying a car has always been a lengthy frustrating process of waiting around the dealership wondering when I'll get to drive the car home. It was the complete opposite with Crown! The price was negotiated via emails and a quick phone discussion. Then Anthony personally brought the car out to me along with all the paperwork. He was organized, efficient and a pleasure to deal with. I have never been more pleased and will definitely buy all my cars from Crown! Thank you!!

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Sherice 2028

10 de jun. de 2015

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Once again, Phillip Boone, my sales consultant facilitated the ultimate car buying experience for me. For the past eight years, Phillip worked me to purchase various luxury cars and has never failed me. As usual Phillip did not disappoint! Due to his professionalism, knowledge of the vehicle honesty and communicating updates throughout the process of purchasing my first Mercedes Benz product, an E350', my experience was awesome. Without hesitation, I highly recommend that my family, friends and others, contact Phillip Boone to assist them with their Mercedes Benz purchase from Crown Cars! I'm enjoying my new E350. Thanks Phillip!

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celine

8 de jun. de 2015

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I just purchased my new cla 2015 from Anthony Diamond at Crown Eurocars dealership.He so nice and very professional. Find the car and the color i like and got me the great price. thank you thank you ! I will full recommend Anthony Diamond to anyone. On top of that i"m enjoy my new car:))))) thank you very much.

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gordon

6 de jun. de 2015

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tom and Charlie gave me the best experience in service ever. love my car and my service guys!!!!

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PaulP

5 de jun. de 2015

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Dealing with Jim and Marc was a pleasure. They are true professionals! I was there less than two hours (probably closer to one hour) and drove away with an E class for my wife. I have been buying cars for over Forty years and I never had a better experience. Jim offered to familiarize my wife with all the complex features the car has (she wasn't there for the purchase). He even followed up the next day with a phone call and offered again to answer any questions and demonstrate the features for my wife. Marc also followed up with a phone call. I left crown feeling like I knew these two professionals for years! You couldn't ask for a better experience!

DC

Discerning Customer

4 de jun. de 2015

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The biggest issue I usually have with dealerships is feeling like I'm up to speed on exactly what's going on with my car. Charlie Apple did a great job of keeping me informed. He called regularly and called me back promptly when I called him. He was patient and never seemed like he was rushing to get me off the phone so he could do something else. He answered all my questions completely and clearly. He also did a great job in getting my repair approved and paid for by an independent company from which I'd purchased an extended warranty. John Heil, who dealt with me when I first brought the car in because Charlie was away, was likewise friendly, helpful and a pleasure to deal with. Dealing with employees like these leaves a very good impression in terms of the quality of service the customer feels he's received. The only suggestion I have for Crown and all auto service operations is that as part of the process the customer service reps should facilitate a conversation between the customer and the mechanic who'll actually do the work.

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Mr. Brojek

4 de jun. de 2015

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I had a great experience getting my car serviced at crown with Charlie Apple. service was done sooner than expected and got to meet some nice people in the lounge while waiting. thanks

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SCbuyer

31 de may. de 2015

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We had worked with another car dealership (who will remain nameless) for years-we ordered a G550 from them, waited many months and it went horribly wrong. We never received the vehicle. We then found Crown Eurocars, salesman Anthony Diamond and the perfect G550 online. Two days later we are driving our amazing G wagon! If only we had found Anthony five months earlier! He went above and beyond to ensure it was a painless and enjoyable experience. He turned a very upsetting experience into a great one. What a difference it makes working with professionals. We are so happy with our entire experience and will definitely be coming back to Crown and Anthony Diamond for our future Mercedes business-even though we live in a different state!

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Davis53

29 de may. de 2015

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I just bought s precertified 2012 S550 and jim smith guided me through the process in a most professional manner. He was conscientious, attentive to detail and thorough. He made sure I understood all aspects of the purchase and he answered all questions directly and in a straightforward manner. I will always ask for jim smith for future purchases.

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Subha Donthineni

29 de may. de 2015

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I was looking for a new GLA 250 series and came across Crown Euro Cars and requested quote. Zoltan (Sales) contacted me immediately and provided all the information. Zoltan and Tim (Store Manager) gave me the best deal and the purchase process was very smooth. I have financed the vehicle and got the absolute best APR (less than 2%) for 60 months. I have traded in my old car and the experience was the best I can. Thank you Zoltan and Tim.

HM

Happy Mercedes Customer

28 de may. de 2015

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We have purchased several cars from Tony D. at Crown and the experience has been wonderful. Their upfront pricing and professionalism is always A+. We recommend them to anyone considering a new Mercedes!

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Stafford123

25 de may. de 2015

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I drove over 160 miles from the east coast of Florida just for this Mercedes dealership in St. Petersburg/Tampa - here is why...I have found several, similar used vehicles of the same class on Cars.com from different dealerships across the US. Being in contact with all my options, Crown Eurocars stood up by far from the rest - I even dropped my next door Mercedes dealership for them. Other dealerships will constantly bother you trough phone calls just to see if you are still interested in the car so they won't waste time doing paper-work - Crown on the other hand, has a team that will spend their time and effort right off the bat, even if you show little interest in them.If you show interest in Crown, I would highly recommend Omar Rodriguez - here is my experience with him:*During my whole buying experience I was in Dallas, TX.*I found a 2015 Mercedes c300 on Cars.com and posted an inquiry - specified that I only wanted to be contacted by email because I am constantly at business meetings.*Omar emailed me back with introduction and paperwork on the car right off the bat.*After first necessary phone call Omar and I were texting back and forth like a couple friends would.*I work in Dallas, but live on the east coast of Florida and was trying to buy and trade-in a car on the west coast of Florida - Omar made what looks like a hassle experience, a very easy one.*My trade-in was a 2012 Chev Camaro 2LS - Omar took it with open arms - all I had to do was to email him a few photos and fill out a short PDF file.*After few texting back and forth on my trade-in, Omar texted me a picture of the statement with allowance for my trade-in, the difference that I have to pay and amazing financing options.*unlike a new car, negotiating for a used car price is difficult - I was trying to buy a used 2015 c300, packed with options, that someone drove only for about a month. Crown really do mark down their used car prices to a point where they are almost not making any profit - yet, Omar gave me a discount on the car.*after Omar made a new statement that included the discount - the car was basically mine.*since I was in Dallas, Omar patiently was waiting for me for about a month until I was back in town - he was protecting my c300 for me at the dealership from other customers like a trooper. Easily he could of sold the car to someone else for more, but since I was first to put dibs on the car, Omar technically, almost took the car off the lot for me and waited until my arrival from Texas.*after about a month, I came back home to the east coast of Florida, and then after a couple of days drove with my dad 160 miles to St. Petersburg, Florida.*at the arrival, Omar greeted us as we pulled in - he had my car all shiny at the front with a sold sticker (before I even paid for it) on it. Next to it was a 2015 GLA SUV that my dad wanted to test drive.*the whole experience at the dealership was VIP - we took off with Omar on a test drive of my dad's SUV - then started doing paperwork on my car.*i was going to finance the car and was hoping for a best possible APR - due to young age, my credit was not as high as needed to be for lowest possible APR, but no problem, their finance guy, Ken Klak, came to the rescue. Mr Klak worked his magic and got me a 2.99% APR on 60 months.*as I was working with Mr. Klak, Omar took everything out of my trade-in and put it in my new car - not a question about my trade-in at all - I gave him keys to my old car and he gave me keys to my new car - that's it.*when I was approved for credit - Omar just randomly gave me another big discount on the car, on top of the one that he gave me earlier when I was in Dallas.*to make things even better, the finance guy, Mr. Klak, gave me a free two-year maintenance on the used car that I just bought from them.*several days after I bought the car - I was back at the Crown to get the 5-diamond finish on my new car - I was treated like a VIP yet still by Omar and the Mercedes team there. At Crown Eurocars you will get yourself not only a new car, but also friends.To put it short, in my opinion, you will not find a better dealership with better selection of cars, both new and used, anywhere in the US - trust me, I looked and went through the experience. No matter where in the US I will be living, Crown Eurocars will always be my dealership for new and used Mercedes for life - they told me that they can ship cars to your front door:)

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andy2012

19 de may. de 2015

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I am very happy with my car.I will recommend my friends & family.Mr. Anthony diamond did a wonderful job,I will come back there if I want to buy a new car.Thanks alot

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CB

19 de may. de 2015

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What an experience buying my new 2015 SL63 AMG from them. Everyone was very pleasant to deal with and very professional and knowledgeable. Thanks again guys!!!

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gullwing

19 de may. de 2015

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Tom Cammarata is the best service advisor that I have experience at any of the 3 local Mercedes Benz dealers. I have not bought a car there recently since there is no one that I know any longer.

CB

C. Bentley

16 de may. de 2015

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Everyone at Crown was great and lots of fun to work with!!! Thanks guys!!

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Nicole Pham

15 de may. de 2015

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I see Charlie every time I come in and am very pleased with the service. He is always willing to help regardless of if I schedule an appointment or just stop in.

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Racquael

14 de may. de 2015

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I came in for an oil change and found my experience to be quick, easy and enjoyable. Thank you to Dave Biagi for your conversation. I feel I have made a new friend. You are a joy and pleasant addition to the atmosphere there at Crown Automotive. I will be sure to request you for any additional service.

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mxc33647

13 de may. de 2015

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Wally and Tim are the best sales team I have ever seen in my entire life. They are really courteous, friendly and professional. I was there for a short visit and ended up with buying a new car at Crown Eurocars. I will recommend them to our friends.

TN

Terrell Nixon

12 de may. de 2015

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This was an amazing experience. Charlie gave me the best customer service experience I have ever had while owning a vehicle. will be back for future service. I just bought a used s class and Charlie had it inspected then gave me a detailed list. very impressed

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jbcrowe

11 de may. de 2015

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I want to comment on the service my wife and I received from Ron Kragg. Ron was recommended to us by a friend. We never met but he treated us like we had bought cars from him for years. He was courteous and informative, making the car buying experience a pleasure. We would definitely recommend him to a friend or family member.

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William Lanny Tucker

8 de may. de 2015

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Charlie did an excellent job with customer service excellence and delivered car as scheduled with good crisp communication throughout process. Great customer experience.

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dale oliver

8 de may. de 2015

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Drove in and got it done. ALL GOOD!!! I had an appointment Saturday and Charlie took me in early on Friday for a simple battery replacement.

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gusy2dog

7 de may. de 2015

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Charlie Apple always is informative and professional. It is a pleasure taking my Mercedes to Crown Eurocars. He even introduced me to Larry Chapman as I was looking to purchase a 2015 GLK 350.

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williamE550C

2 de may. de 2015

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Mr. Omar Rodriguez, salesman from Crown Mercedes in St Petersburg made my dream car a reality when I went on my birthday to the dealership "just to look" and I ended up getting a beautiful coupe, C550 C, 2015.I never thought I was going to drive my dream car that day !Thank you very much to Omar Rodriguez and Marc Israel who was the financial service manager. My best Birthday gift that I ever had...Needless to say this a gorgeous car that is worth every penny...William

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tomvet

2 de may. de 2015

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Crown Eurocars is the most professional car dealership that I have ever conducted business with anywhere. I have purchased 3 cars from them in the past 4 years and each was a wonderful experience. After visiting two other Mercedes dealerships in Florida, manager Greg Sarantis and his staff at Crown Eurocars was extremely professional and not aggressive. The service was great but the best part of the entire experience was my sales person, Omar Rodriguez. He is a real pleasure to deal with. Not only did he meet my expectations, Omar exceeded them in every way. He truly found me a great deal for the car that I wanted. Omar is a true professional and extremely knowledgeable in every aspect of the Mercedes brand and will know the answer to any question. He made getting one of the most attractive cars on the road today, the CLS 550 easy and enjoyable. I now own the best automobile that I have ever driven. Omar went above and beyond what is expected from a salesperson and I would highly recommend him to those who want buying a Mercedes Benz a real pleasure.

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Linda426

30 de abr. de 2015

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Excellent service, very courteous and most of all made my car happen on the same day! It was a wonderful experience. Love the car :) Thank you!

MP

michael patteson

30 de abr. de 2015

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Charlie Apple and Tom Cammerata did an excellent job. overly impressed

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sbywater

29 de abr. de 2015

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I have been a customer of Crown EuroCars for almost 20 years, and have purchased several Mercedes vehicles from them. Until my latest, which was a GL-450 SUV, I was a regular S-500 series purchaser. One of my earliest, and very best, contacts with them was meeting Richard Webb, my service advisor. He is VERY familiar with the various models, and their more common service issues. He is always friendly, honest and efficient. He always finds, and fixes, the problems described to him, even if they are uncommon. Have owned almost 25 Benz products in my lifetime, and I will not purchase them anywhere but Crown. Richard Webb is one very solid reason why. Because all vehicles, even Mercedes, need regular service. Sales staff has always been great to me, as well. Overall dealership rating from me would excellent.

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zkurnik

29 de abr. de 2015

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It was a great experience buying a car at Crown Mercedes in St Petersburg. Great price and quick and profesional service from Anthony Colarulo. We will be back for sure.

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Dennis Ribaya

29 de abr. de 2015

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I am completely satisfied with the service Charlie apple and Ed pena provided me with on my sprinter. I drove all the way from tampa to see them and was not disappointed. thanks for everything

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Harry

27 de abr. de 2015

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Iam highly satisfied with the customer service I received from Mr: Larry Chapman. It was me first time buying and new Mercedese Benz but with his excellent sales mans skills I felt very comfortable doing my transaction with the dealer ship. I would highly recommend all my friends and family in look for Mercedes to get in touch with Mr : Larry Chapman and his dealer ship.

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SL

27 de abr. de 2015

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Great experience at Crown! Karl was very knowledgeable and took the time to make sure all of my questions were answered. He is a true professional & his thirty-one years of industry experience is impressive. Overall, everyone that I interacted with was really helpful & went out of the way to ensure a smooth transaction.

SL

Sharon Lee

25 de abr. de 2015

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I've been dealing with Crown Mercedes in St. Petersburg, FL for about 10 years now. I've always experienced professional & knowledgeable sales people and managers there, and have been extremely happy when making a purchase or leasing a vehicle. In the service department, Richard Webb has always been my "go to" representative and I've always gotten superb service. This trip was no different except I met a really special sales/leasing person. His name is Daniel Bowerman. I had stopped in one day in October, 2014 to see if I could trade cars earlier than my lease allowed. Although it wasn't a possibility at the time, my request wasn't forgotten. In March, 2015, I received a call from Daniel asking me if I still wanted to change vehicles. I did and he invited me in to come by and discuss it. Long story short, Daniel went the extra mile to, not only contact me, but spend quite a bit of time finding me the vehicle that I wanted to drive - at the price and terms that I could afford. He also went out of his way to make my experience pleasant and to ask lots of questions and listen to what I needed. From beginning to end, including the finance department, I was treated with professionalism and respect - things that aren't seen much these days. For the most part, excellent service has gone by the wayside in many companies - but not at Crown Mercedes. I want to thank all of the staff there for a positive experience and for going out of their way to get me in the right vehicle with the right terms for my situation. Thanks Daniel and everyone at Crown. It is much appreciated.

TC

The Coles

23 de abr. de 2015

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We were very pleased with service provided by Patrick Mcfarland and service department when we had a problem with our 2012 Mercedes S550 while in Florida. We would absolutely use Crown Eurocars service department in the future if needed. Thank you so much. The Coles, Michigan.

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Joey1986

23 de abr. de 2015

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Our experience at Crown was easy and enjoyable. Everyone was very friendly and helpful. Darrell was professional, kind, and knowledgable. He had our best interest in mind, and made sure it was the perfect car and situation for us. Darrell went above and beyond to make sure that we were not only satisfied, but happy. Thank you, Darrell for making sure that we had a positive experience!

MP

michael patteson

23 de abr. de 2015

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overwhelmed, extremely pleased, will be back. Charlie Apple is the MAN!!!

DT

Daniel Tapia

22 de abr. de 2015

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I just wanted to say what a great salesperson you have in Phillip Boone, he is very professional and well versed in the Mercedes Line of cars. I have recommended 4 or 5 of my friends to go see Mr. Boone at the dealership to see about purchasing a Mercedes or other automobile from the dealership. I would give Mr. Boone a 10 across the board for excellence and salesmanship.

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mmat

20 de abr. de 2015

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Greg is a great and honest sales professional. I purchased my second car from this dealership and I live in Fort Lauderdale. Greg was great with the price and the service. My car was missing an accessory and it was standard with the car when new. Greg got me the item and the condition of it was perfect as new., as the car. Thank you for your hard work. I'll be back.

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Doncesar1

20 de abr. de 2015

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I am on my second Mercedes thanks to Daniel Bowerman! If not for him I wouldn't have known about the GLA. Daniel is very knowledgable and patient. He was willing to take the extra time with me to make sure I knew what I was getting was right for my needs. Daniel hasn't heard the last of me! I will definitely be dealing with him again! Also Kevin Roberts made signing ALL the paperwork seem easy and non stressful. Thanks for an excellent experience and an amazing new car!

JK

Jackie K

19 de abr. de 2015

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Thanks for your assistance in the purchase of my 2013 E350 a few weeks ago. I appreciate the professional and confident manner in which I was dealt with. My salesperson, Jim Smith, was knowledgeable and understood how to let the car sell itself! It was a truly pleasant experience.

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Breeze

19 de abr. de 2015

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Working with Ronnie Krag has been nothing short of a life saver. His long-term knowledge of the car business and ability to advise me made my decision on what was the best vehicle for me easy.He and Greg Sarantis work togetherness a team to make my new used car look and feel like new. I also give a shout out to Mark Israel who is very generous with his time explaining all of the promotional opportunities available to me. I would highly recommend working with this extraordinary team of professionals.

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lcercola

12 de abr. de 2015

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I needed some unexpected service and Richard Webb provided me with the utmost service experience. He was pleasant, answered all my questions, and very efficient with getting my in and out. Richard had my paperwork prepped, ready to be reviewed, and signed. I dropped off my car and was on the way to work in the loaner before I knew it. Overall, it was a great service experience!

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Frank

12 de abr. de 2015

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Made my appointment on line and drove right up to the service area. I was greeted warmly and with a smile. The door was held open and I went in to see my Service rep Mr. Richard Webb, with whom I have the utmost confidence and comfort. He also greeted me by my name and pulled up my cars service record and queried me on any other needs. I waited for my car as I sat in a very comfortable waiting room enjoying fresh coffee made to taste. Richard came in once to inform me of a screw in my tire, which they repaired at no charge.My car was washed, positioned for my leaving and once again greeted by a warm smile as I departed. Great experience and although more expensive than a box store, I felt confident and assured that my vehicle was in the best shape it could be.

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Ebel

10 de abr. de 2015

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Anthony did a very through and informative job in presenting the gla250. The staff was very pleasant and knowledgabe. I Would highly recommend the dealership and Anthony

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Dennis And Carlos

9 de abr. de 2015

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Best Experience ever 5 stars. Dave Sisken was the best salesman I have ever dealt with. He was a true professional. My fiance and I couldn't be happier. We have bought several vehicles from several dealerships. From Michigan To Florida. This dealership was the best experience ever.. Dave was thorough, Detailed, Quick, friendly and Knowlegdeable. Fist Time buying a Mercede's Benz!.. we are so happy and we will back for sure. Great deal..Highly recommend. Best vehicle I have ever owned.Thank you Dave and Team..

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Nasz

8 de abr. de 2015

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Tony Diamond was my sales person, he was very proffesional, attentive, informative. I would highly recommend the dealership and the sales person. I really recieved a fair deal.

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Debbie Dragon

8 de abr. de 2015

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Richard Webb is a key player of this dealership. Without his knowledge and pleasantries, my visit to get service performed on my car would NOT BE THE SAME. Richard has been my SERVICE ADVISOR since 1998. I have purchased 6 cars from Crown Eurocars and have also purchased cars from other dealerships. No other dealership can compare to the service I receive from Richard Webb at Crown Eurocars. When Richard is not working on a weekend, I have the pleasure of dealing with Tom Cammerata who is Richards backup Service Advisor. He too, provides excellent service. Another person I would like to mention is ED PENA who is one of THE MERCEDES MECHANIC who works on both of my Benz cars. Ed is extremely knowledgeable and always explains the repairs in a formal manner that I can understand. Ed is a hardworking man who deserves to be recognized as well as Richard Webb and Tom Cammerata. Another Mechanic that has explained my repairs to me is Mike (dont know his last name). He is also a MERCEDES MECHANIC. Great guys! Everyone I deal with from the Sales folks, the Managers, and also the cashiers, are so pleasant.

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shear

8 de abr. de 2015

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my experience with crown and Charlie apple was excellent. I had a few minor things taken care of and it was done very efficiently. thanks

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avery peroitz

4 de abr. de 2015

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They took great care of me and were very friendly and warm. Highly recommend Charlie at Crown Eurocars.

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Rasha cute

31 de mar. de 2015

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I am completely satisfied with the service I received from Wally . He is very knowlegable about all the electronics and details of my E350 and stepped me through them until I understood how everything worked. Wally is professional and friendly. Also the finance manager Marc Israel was really helpful , they both did a good job , And wally is a great sales man , and I love my car ??

RC

Richard casty

30 de mar. de 2015

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This is my forth Mercedes with Tony Diamond we have known each other over 12 years. It is always a true pleasure to deal with a man who loves his job it reflects in the entire buyers experience.Crown and Tony diamond the only way to go for your next car. Trust me this was my forth purchase so I know that speaks for itself

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ScottyT

30 de mar. de 2015

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I found my CPO 2012 Mercedes-Benz E350 Sport online and contacted Karl Peterson. He did an exceptional job communicating via email, telephone, and text - providing me with additional pictures and details. He put me in touch with Marc Israel to get the paperwork started. I flew in to Tampa Int'l Airport and was picked up by Karl and transported to Crown Eurocars - talk about great service! The car was detailed and waiting on me -Karl walked me through the features and Marc moved me through the paperwork efficiently - knowing I had a 10 hour drive home ahead of me. Impressive company and impressive people - from start to finish!

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steve

29 de mar. de 2015

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James Smith did an awesome job selling me my Mercedes Benz E350. He made the experience easy and enjoyable. Great job Jim. Keep up the great work.

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Mr. & Mrs. Anderson

28 de mar. de 2015

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Wally and Ken have excellent customer and the loan process was prompt and fast.

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petridis

26 de mar. de 2015

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I brought my car in for a check engine light. Charlie was very quick at getting me in and back on the road for my trip to Canada.

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JRH

25 de mar. de 2015

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Go see Tom Cammarata for your next service visit at CROWN; He takes the time to listen, and figures out what needs done. We've done business at CROWN for aver 10 years now, and being from North Tampa, we have other choices. Keep up the good work and the genuine service culture and attitude of "if it wasn't for our customers, we would not be here"Jim H

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GL

23 de mar. de 2015

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I worked with Richard Webb on my ML350; I needed a few modifications to ensure safe towing and Richard and his crew guided me through with excellent advice and service. Pricey yes - however, all work was done the 'Mercedes' way and the automobile drives like a dream.Strongly recommend Richard for his technical expertise and patience.

GT

Guenther Tesch

16 de mar. de 2015

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I came in for a recall on ,my E class and Charlie did a very good job of getting me in and out in a hurry. thanks

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alx456

12 de mar. de 2015

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John was simply great in communicating with me and letting me know what was needed for my service and even went above and beyond to ask if i wanted a to have a repair done on my bumper when I was not expecting that to be fixed. Richard is also always great, he treats you like a person as if I had a million dollars and drove a CL-class car, no question is stupid to him and he is also always willing to help and go the extra mile, Crown EuroCars should feel fortunate to have to great team members.

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debbieradsick

11 de mar. de 2015

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Excellent care & attention to customer service from Richard Webb & his team in the Mercedes service department. I appreciate all they did to go over & above taking great care of me & my car. Thank you Richard!

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tracie

10 de mar. de 2015

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The service was excellent! The staff is very friendly, helpful and knowledgeable. Although I did not consider the service department in making my purchase,I was again pleasantly suprised to see they also had the same high degree of professionalism.

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Mary

8 de mar. de 2015

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I am very grateful to have both Richard and Henry help to maintain my car. Because of both of them my car performance is better then newer models of other automobiles Ii have driven. I always leave confident that my vehicle has been worked on and reviewed by a great team.

PL

PETER LEONARDO

4 de mar. de 2015

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THE SERVICE EXPERIENCE AT CROWN WAS OUTSTANDING AS ALWAYS..MR APPLE PERFORMED HIS DUTIES AND HAD EVERTHING COMPLETED BEFORE SCHEDULED TIME AND I WAS OUT THE DOOR AHEAD OF TIME.

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bk leeward

4 de mar. de 2015

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every time I bring my sprinter in for service Charlie is excellent. he explains everything and vehicle is returned when promised. very happy with crown

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Carla

3 de mar. de 2015

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Tony Diamond was the best! He was very knowledgeable and very helpful. It was a pleasure to work with him! I feel like he pursued the best deal for me.

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Jk50

27 de feb. de 2015

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Ron Krag was a responsive sales professional who accomplished a stress-free purchase experience for my new E400 Cabriolet. Love the car, dealer service and Ron's outstanding stewardship. Larry, who delivered thecar to my home, was knowledgable and fully acquainted me with the car's features. I look forward to working with Crown again.

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Fara

27 de feb. de 2015

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We bought a 2012 C250 last month, and we couldn't be more pleased with the service we've received from Karl Peterson. He listened, answered, and guided. Karl made the potentially stressful experience of buying a car, smooth and easy. We are enjoying our new Mercedes and recommending all of our friends to visit him at Crown, St Pete. -Fara

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mer11408

26 de feb. de 2015

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Dave Siskin has been the best sales person we have ever purchased a car from; extremely patient, helpful and knowledgeable. I highly recommend Dave. He was truly a pleasure to work with. The dealership had a great selection of cars, great prices and fantastic service.

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vegasturners

26 de feb. de 2015

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The level of customer service at Crown Eurocars was wonderful. Anthony Colarulo took care of my son and I the moment we walked into their showroom. Mr. Colarulo answered all my questions and helped me find the perfect car. Kevin Roberts handled the financing and was amazing. I would recommend the Crown group to anyone buying a car. I will definitely buy my next car from them.

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Miller638

26 de feb. de 2015

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I have bought three cars from Mercedes and always service . But in the last four months i have not got the service I was acostom . I came in Nov for a check engine light on was told it was a egr valves and it would not be under warranty . Told them to go ahead do the work. I am a paraplegic so I have to stay with my van can't use there loaner car.after five hours told they didn't have parts . Asked if I could come back no problem. When I get home I look in my warranty book from Mercedes and find that park is covered so I inform Mr Charile apple he diss agrees so I speak to Frank caloriccii who does his due diligence and agrees that it is covered Great! So I wait for call to bring van back in get the call in dec bring back in sit for four hours then told a bolt or some other part didn't come in and asked if they could repair when it comes in. I agree and Mr Apple offered to pick van up day before the repair so the engine would be cool and I would not have to set there. Well it now almost march and I have not gotten a call . Check engine light still on . Crown does good work but there is a major breakdown in customer service . They did send me a card for a discount on future work but can't use it if they never take my call or repair van.

DK

Dan K

26 de feb. de 2015

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Buying a car at Crown Eurocars was the best experience I've ever had at a dealership. My salesman was Wally Abdulla and he was extremely helpful and attentive. Kevin Roberts handled the financing and did a great job as well. The Crown team has it down to a science and purchasing a car from them was smooth sailing from start to finish!

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NCCC

26 de feb. de 2015

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What's to say.....I live in Tampa and Anthony Colarulo from Crown Eurocars came recommended by a friend and he didn't disappoint me or Dudley, my free roaming shih Tzu dog.....we were both treated like valued customers........from start to finish they're number one in my book and would recommend anyone buying a car to that particular dealership......Dudley seconds that opinionThanks again for the great service.....from Gino and Dudley

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jmuniz0561

20 de feb. de 2015

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Had an excellent experience with Ron Krag, Larry Kincaid, and the Crown group. Smooth and effortless paperwork as well as the delivery. Would highly recommend the Crown group to my friends. everyone did an outstanding job from start to finish.

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redboyvom

20 de feb. de 2015

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Love this dealership! The best in Pinellas County by far. From my car buying experience that was awesome done by Phillip Boone. Very easy paperwork and friendly Ken Klak! To my service manager Charlie Apple who took care of my problem with ease and made sure I had a car to get around in while work was being done to my car. thanks for everything guy!!!!!!!!!!!!!!!!!!

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go

17 de feb. de 2015

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Had an excellent experience with Jim and the Crown group. Would highly recommend the Crown group to my friends. everyone did an outstanding job from start to finish.

KL

karen lampson

17 de feb. de 2015

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i brought the car in for a few minor things like tire pressure light and key fob battery. Charlie was wonderful. he got me in and out very quickly on my way to work. this is why I come to crown.

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Jim

14 de feb. de 2015

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We received excellent service from Charlie Apple regarding our Sprinter Navion motorhome. He explained the problem and the solution clearly and we are very satisfied with the outcome.

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L. Walder

13 de feb. de 2015

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Charlie is and has been my "go-to-Man" and I couldn't be happier! All I have to do is call him and he takes excellent care of my car - makes my life extremely easy and care free.

JL

jose lizarralde

12 de feb. de 2015

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excellent services for Charlie , always he is a very nice person with good attitude

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JRH

4 de feb. de 2015

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We now are on our 4 or 5th MB from Crown Euro Cars- St.Pete. If you live near another dealer, it's worth the drive to Crown. Upstanding folks; Tony Diamond, Tim Jamil (mgr) wants to make it happen. After the deal is made, no funny numbers; you pretty much only have to decide when to pick up your finely detailed car or SUV; plus guaranteed loaner car when any service issue needs JRH

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rjh81350

2 de feb. de 2015

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Anthony Colarulo did a fantastic job listening to our needs and explaining the quality of a Certified Pre-Owned Mercedes Benz ML 350 and convinced us this was the way to go. It has all the safety features we were looking for as well as the warrant package and the right color inside and out. We are pleased with our purchase and would gladly recommend your dealership and Anthony to our friends.Thanks,Regis & Harriet Hopper(352) 668-4564 Home(412) 657-5034 Cellregishopperataol.com

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Phyllis & Mike

31 de ene. de 2015

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RICHARD WEBB OF CROWN MERCEDES MAKES TAKING OUR TWO MERCEDES IN FOR SERVICE AT VERY GREAT EXPERIENCE. HE IS PROFESSIONAL, COURTEOUS AND KEEPS US INFORMED OF WHAT NEEDS TO BE DONE. WE RATE HIM EXCELLENT - HE IS AN ASSET TO CROWN MERCEDES SERVICE DEPT. HE IS ALSO A GREAT PERSON. WE ALWAYS CALL RICHARD WEBB WHEN WE HAVE SERVICE NEEDS. WE RECOMMEND CROWN TO OUR FAMILY, FRIENDS AND NEIGHBORS. Phyllis & Mike, St. Pete Beach, FL

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Mark Lazart

29 de ene. de 2015

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John Heil was my service advisor, he did an excellent job. We are spending time at our condo in Indian Shores and plan to continue to use Crown for all our service needs in the future. Thank you, Mark Lazart

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Hrfdrew

29 de ene. de 2015

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From the moment I talk with Jim Smith on the phone ,to the moment I pull out of the driveway with my newly purchased vehicle Jim was thoughtful knowledgeable courteous professional and friendly. Flying in from Chicago,I was concerned that the car could be sold before I arrived. Jim said he would hold it for me and he did. Omar pick me up at the airport and made me feel comfortable right from the get go. The whole process went smoothly and my feeling was Jim wasn't satisfied until I was 100% satisfied. Once I was satisfied we closed the deal. From there Marc took care of the financing end of things along with the out of state paperwork. Even though it was getting late Jim stuck around until everything was finalized 100%. Jim filled the Cadillac with gas and thanked me again. I'd like to thank the entire crew at crown eurocars for making this transaction go smoothly. I've bought a lot of cars in my day and these guys made it a pleasant experience! They could be the model for a lot of other dealerships.

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rlnhandy

29 de ene. de 2015

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I had been in negotiations with Sarasota Mercedes Benz and hit a brick wall concerning pricing. A friend recommended I contact Crown Eurocars which I did. I received a call from Anthony Colarulo saying he wanted to work with me. We arranged a meeting and I also met Melinda Rubino. Negotiating a new offer didn't take all that long. We reached an acceptable price in a relatively short time. Both Anthony and Melinda were great to work with, neither was pushy or exerting of pressure. They worked to set up the deal and it all went like clockwork. Even the meeting with "Marc", the financial person was professional and to the point. He did not pressure us in any manner. The whole process was 180 degrees opposite of what we had experienced in Sarasota. Unfortunately, my new vehicle blew a tire out only 19-miles from the dealership. Eurocars acted quickly, came out and changed the tire, I returned to the dealer and replacement was expedited. A new tire was not available, late on Friday afternoon, but they gave me a new loaner vehicle for the weekend and my new car was delivered to me in Sarasota on Monday afternoon. The entire experience far exceeded anything I had ever received from Mercedes in the past.

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Drew S

29 de ene. de 2015

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Jim Smith made the sales process a smooth one. From having Omar pick me up at the airport , to making sure I was 100% satisfied. It was worth flying in from Chicago. Thanks again to Jim and the whole crew at Crown Eurocars. :))

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Clif Dijoubou

24 de ene. de 2015

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They weren't pushy but not very helpful either. They didn't really seem all that interested in selling me a car. I opted to go with another dealership for my final purchase.

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SHANTI

22 de ene. de 2015

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I HAD PLEASANT EXPERIENCE TO SERVICE MY E-350 CAR. I WAS WARMLYGREETED BY MR. THOMAS CAMMARAT. HE LISTENED TO ME CAREFULLYAND EXPLAINED TO ME WHAT NEEDS TO BE DONE AND HOW LONG IT WILL TAKETO COMPLETE THE JOB. JOB WAS COMPLETED WITHIN THE TIME PRESCRIBEDAND THE FRONT OFFICE PERSONNEL WERE VERY NICE AND FRIENDLY.THANK YOU

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David Thurner

21 de ene. de 2015

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I was in the market for a car and was very interested in a Jaguar XF. I visited Crown Eurocars in St. Pete because they had a nice selection of new and used cars. Karl was very patient with me and offered a no pressure sales approach. He is a genuine car guy and was very interested in putting me in a car that fit my budget and lifestyle. I wasn't ready to get the XFR since I have a kid starting college so I bought a used XF. I plan on getting an XFR in the next two years and I will go back to see Karl.

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oscar

20 de ene. de 2015

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I have bought many cars from numerous dealers in my years. Sadly most lied about their cars and rather talk BS than get things done. When they say " let me see what i can do " is really saying " go away I already got your money ".Grigorios is a very rare exception to the rule. No nonsense, to the point, pleasant and fair. Calls and emails are returned within minutes with sensible answers. The car I got is exactly what he said it is, no surprise, not even the tiniest little thing. Everything arrived as promised and communication is prompt and to the point. If you want someone to shoot the breeze then rip you off smiling, this is not that place. If you want a perfect car at a below market price and everything done correctly , then call them and call them fast before someone else beat you to it. I will be buying more cars from them, I already know.

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A123C300

19 de ene. de 2015

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Great customer service, attention to detail, and ability to follow through after the purchase was made! Dave and team are responsive to needs of the customer - great experience all around.

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Janj

19 de ene. de 2015

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I can't say enough kind things about Crown Mercedes Service Department and Richard Webb! In the last ten years Crown has serviced my last two cars. I have never been disappointed!

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Allen Gee

18 de ene. de 2015

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This is my 1st MBZ and my 1st time at Crown. Amazing vehicles and the dealership to back it up. The Pre-owned sales team (ask for Anthony) was patience and the Mgr. (Kevin) even stayed late so we could drive the vehicle home that night. That's what you call customer service. Went back the next day because my wife had some questions about the car but we had not read the manuals. The service dept., especially John Heil was extremely patience and took care of a few minor things my wife wanted done. They did not have to do that but treated us like with 1st Class Customer service. I'm sold on the car and the dealership.

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elvis

14 de ene. de 2015

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My husband and I just purchased a new vehicle from Anthony Diamond. We have bought cars previously from Anthony and found each experience pleasurable. No stress. He is not only professional and knowledgeable about his work, he makes you feel like family. In fact everyone at the dealership was so inviting. Thank you Anthony Diamond and all of you at crown Mercedes-benz

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Rania

13 de ene. de 2015

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I went yesterday to find a used Car at the dealership, even though i did not find what I was looking for yet.... I was very happy and impressed by the staff at this location. Walid Helped me to look for a car and his service was great and he went beyond and above! I am still looking for the perfect car and will visit again this location in the near future.Thank you for making this car buying process less intimidating

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Peggybeth

11 de ene. de 2015

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I am looking for a specific vehicle, and even though I have not been able to purchase it yet (thus the 4-Star overall), I am very satisfied with the level of customer service and attention of Dave Siskin, my sales adviser. He has been more than helpful in finding information and providing advice about the process. He has kept me informed and been a pleasure to work with. His endless patience for answering my questions during several visits should qualify him for an award. I look forward to completing the purchase when inventory is available. If anyone wants a sales experience that is low pressure, personal, and customer-centric, see Dave.

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Ron

7 de ene. de 2015

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I recently purchased a certified Mercedes-Benze from Jim Smith. I found Jim to be very knowable an professional in our dealing leading ot the purchase of my new car. The entire experience at Crown Euro car was very pleaseant and comfortable. I would diffently recommend Crown Eurocar when looking for a new car and a first class experience.

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Diana Rossi

7 de ene. de 2015

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Everyone at crown is very helpful and professional. I have had a great experience with Anthony, John and Charlie. Kevin the finance manager was also great

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Bono

7 de ene. de 2015

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Charlie Apple top notch service, great with emergency type appointments. I am new to Mercedes and loving it, but came to Crown after one Mediocre service at Lokey.I am now a loyal Crown customer thanks to Charlie.

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Mary Frances Carrero

7 de ene. de 2015

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My experience at crown was wonderful because of Charlie Apple. He made my experience that was bad into a good one with his great service skills. He went over and beyond with his knowledge of my problem and took care of it.I will go back to see Charlie Apple.

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mistoo

6 de ene. de 2015

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Our car buying experience with Crown Eurocars was better than expected. Omar Rodiguez was our sales rep. He was very knowledgeable and patient with all our questions. We were very impressed with him as he gave us the impression that he really cared. We were also pleased with the other staff members we dealt with. We highly recommend Crown Eurocars.

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sdiehl27

5 de ene. de 2015

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Recently bought my first Benz - and quickly required service due to driver error. The experience was outstanding - issue with car was handled quickly and professionally - and looks like new! Thanks.

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Only1earn

3 de ene. de 2015

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Tom Cammarata has always been very helpful. I have been dealing with this dealership since 2010. They have always met my needs. I have recommended this dealership to friends.

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Michael

2 de ene. de 2015

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Anthony was extremely helpful in facilitating finding and acquiring my 2015 Mercedes S550. I have been a 15 year customer with Lokey Motors and was better served with Anthony. As a result, I have chosen now to stay with Crown for my future cars. I also will recommend friends to see Anthony. His attention to detail and professionalism are hard to beat.

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Dr Joe D

2 de ene. de 2015

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I have been a Crown customer for many years, not only at Crown Mercedes, but also at other Crown Dealerships. Richard Webb and his team at Crown Mercedes Service have always been exceedingly knowledgable, competent, professional, courteous and aware of the customer's needs. Richard at his Service Desk, Dave in sales, John in the tire service area, Chuck in the body shop, just to name a few, are people who the customer can count on every time to provide the type of efficient experience that makes the Crown Group such a pleasure to visit.

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ccsfl

1 de ene. de 2015

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I have some physical problems and David Siskin helped me find a car with the best technological assistance for the driver. He demonstrated these features carefully and made sure I was comfortable with them. I really appreciate his help.

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djdavis

30 de dic. de 2014

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Easiest, most time efficient experience in purchasing a car. Jim is completely knowledgeable and professional. Answers your questions with no extraneous nonsense. This is an outstanding, unusual dealership in that all sales reps work together. Everyone there is genuinely friendly, even service personnel, while not being intrusive. If you don't want buying process to be an all day affair, this is the dealership for you.

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USAF Aerial Gunner

28 de dic. de 2014

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Purchased a 2015 Mercedes CLA 250 from Crown Eurocars and WOW what an experience! This is a world class organization and will far exceed your wildest expectations. From the top down, the quality of the staff is impeccable. My wife and I drove 6 hours (round-trip) to do business with Crown Mercedes specifically because of what they bring to the table! They start by treating every customer like you would want to be treated; they call this their Ten Commitments. This employee code crystallizes their sincere desire to provide the finest service, care and attention to detail that you would expect and deserve. And thats precisely what youll get and more! Sales Manager Wes Harris offered very generous pricing on my CLA that I absolutely couldn't refuse! Thanks Wes! While my vehicle was in the process of being built, Wes put me in the capable hands of Sales and Lease Consultant Anthony Diamond. Tony served his country in the USAF and is a true patriot! He's an exceptional person who truly cares about you and will go out of his way to help you! He ensured every aspect of my experience with Crown was flawless. His expertise, knowledge, attention to detail and courtesy was a breath of fresh air. Tony and I have since become great friends and Im very thankful for that! Simply stated, hes the kind of person you would want to befriend and so I did. You rock Tony! When it came time for the signing, Business Manager Kevin Roberts clearly explained all the information line by line. His son who is currently serving in the USMC is also patriot! It was a pleasure to speak with Kevin and he streamlined the process in a very professional relaxed environment. Many thanks Kevin!I could go on and on about Crown Mercedes and their sales team! If youre reading this review, youre on the right path and need not look any further! Head down to Crown Mercedes and see first-hand for yourself! You will not be disappointed!Pete

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MHPLLC

27 de dic. de 2014

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Everyone I worked with on my new MB/AMG acquisition was an absolute pleasure to do business with. Greg Sarantis, Mike Niezbecki, andMarc Israel in Finance...All amazing, polite, available, and got me the vehicle I wanted ASAP. Could not recommend this dealership and this incredible group of people more. I look forward to purchasing my next vehicle from the same organization this spring. Thanks so much, truly a 5 Star Dealer!

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Laura and Thane

25 de dic. de 2014

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Crown Eurocar's service department offers absolutely the best service of any dealership I have utilized within the Tampa Bay area during the past 12 years of my residency. As a woman, I know a lot about cars and have been treated with dignity and shown great respect for my knowledge. The certified Mercedes mechanics have personally met with me and accompanied me on test drives when I encountered an issue with my ML 350. My service adviser Richard Webb has been great to deal with as has Patrick McFarland who has answered questions when Richard was unavailable.

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RWash

24 de dic. de 2014

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RW"APPRECIATIVE"Indeed An Absolute Blessing Having The Genuinely Caring, Supreme Dedication, And Relentless Determination Of "Anthony Diamond" To Assist Me In Becoming The Proud New Owner Of My ML 350 Blue Tec!!!?? "Tony" Is Personable, A Great Listener, And He Truly Values His Guest!

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Paul

24 de dic. de 2014

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John Heil our customer adviser is very professional and helpful. It was our first experience at Crown Eurocars. We will certainly be back again. We really appreciated our experience.

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db

23 de dic. de 2014

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There are not enough words to say thank you!!!! I just purchased a new car from Crown and have come into the service dept. a few times for some minor things I wanted to take care of and am always treated with such expert care in every way each and every time. I have had the privilege of having Charlie Apple help me each and every time and could never be more satisfied and grateful than I am. I appreciate his expertise, knowledge, and professionalism in every issue concerning our cars. I have never had such quality customer service at any dealership as I do with Crown Eurocars and with it's staff and it's technicians and with Charlie!!!! Charlie is a great asset to Crown!! Thank you again, Duane

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pskanda51

23 de dic. de 2014

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Greg Sarantis made my car buying experience amazing!!! If you want a great deal use Greg and he is willing to go the extra mile for the customer.

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FonnieK

23 de dic. de 2014

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Larry Chapman was very professional and friendly. Very good follow up.I would highly recommend Larry and Crown Eurocars. The best experience I have had purchasing a vehicle.FG

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MelG

22 de dic. de 2014

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David is the best he went above and beyond our expectations! The car I wanted was in Orlando and he managed to have it delivered to St. Pete by the end of the day! Thank you

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Julie Maniscalco

22 de dic. de 2014

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To Whom It may Concern. Mr Richard Anderson was a very professional employee. He got the job done quickly and assisted me with updates. Job well done. Sincerely. Julie Maniscalco

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DB

21 de dic. de 2014

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There are not enough words to say thank you!!!! I just purchased a new car from Crown and have come into the service dept. a few times for some minor things I wanted to take care of and am always treated with such expert care in every way each and every time. I have had the privilege of having Charlie Apple help me each and every time and could never be more satisfied and grateful than I am. I appreciate his expertise, knowledge, and professionalism in every issue concerning our cars. I have never had such quality customer service at any dealership as I do with Crown Eurocars and with it's staff and it's technicians and with Charlie!!!! Charlie is a great asset to Crown!! Thank you again, Duane

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GaryW

21 de dic. de 2014

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I have used Crown Eurocars Mercedes service for several years. I recently had my 1993 500SEL towed in because it had started loosing power and was not drivable. John Heil was my service adviser. He did an excellent job of keeping me informed all during the process of trouble shooting and finally resolving my problems. I really appreciate the fact that Crown took the time to truly isolate what the problem was instead of just throwing expensive parts at it until it was fixed. I have tried using other repair companies but always keep coming back to Crown. While they may be a little more expensive than others I know that the parts they use will be Original Equipment and the quality of repair is superb. I would not hesitate to recommend them to my friends who have Mercedes and need service.

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Paul Leduc

21 de dic. de 2014

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Our customer advisor John Heil is very helpful and we really appreciated to deal with him. We will surely go back to Crown Eurocars to service our Sprinter in the future. Thank you for the excellent service.

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Richard T. Hughes

21 de dic. de 2014

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Last week we took delivery of a 2015 SL400, our fifth Mercedes from your dealership. Tony Diamond continued the long tradition of providing a smooth buying experience that we have always experienced. His product knowledge and professional low key sales approach is as it should be when getting a Mercedes Benz. We are looking forward to continue our relationship with the staff of Crown Euro Cars. Best regards Richard T Hughes

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Ken

21 de dic. de 2014

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I have leased several vehicles over the years and the way Crown treats me keeps me coming back. Our salesman, Dave Siskin, was extremely knowledgeable and professional. Financially, the process was streamlined and painless.

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gerhardthiessen

20 de dic. de 2014

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I had my 240C recently repaired under Charles' service. The mechanical aspects of the repairwere excellent, More importantly to me was the the thorough way blemishes were corrected,The car looks like brand new which pleases me to no end. Furthermore, he arranged for a courtesy car which I ended up keeping for one week due to some parts missing. I wish himmuch success with Crown. He is a valuable asset to the Company. Gerhard Thiessen, Ctystal River, Florida

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Snowbird

20 de dic. de 2014

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As usual, the service was impeccable. Many years ago we went to the other Mercedes dealer in the area. We were treated very rudely and with no respect at all ! So we tried Crowne. It has been wonderful to be with them. Always treated like we were important to them, not vice versa.

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Armando

20 de dic. de 2014

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I just moved to St. Petersburg this year, and it was time to get another Mercedes, something a little sportier. I always had great experiences with my prior dealer in Euro Motorcars Devon: Mercedes-Benz Dealer in Devon PA. My expectations were pretty high going into Crown Eurocars. Lucky I engaged James Smith, and within a few hours I walked away with my Mercedes of choice no problems, no hassles, and no stress. Just the way I like it! Thank you Jim. Armando

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550 Fan

19 de dic. de 2014

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We were completely pleased with Anthony's professional, pleasant and helpful attention to our needs. He was exceedingly accommodating and his product knowledge, concern and patience showing us various models led us to select the perfect Mercedes for our needs. We highly recommend his services and look forward to another buying experience with Anthony. Sincerely, Linda and Joe Franchini

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Anthony P.

18 de dic. de 2014

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Great Service and was able to accommodate my schedule. Friendly and knowledgeable staff that actually listened instead of just assuming the issues with the vehicle.

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Apuled

17 de dic. de 2014

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Anthony is very pleasant and helpfull. I will highly recommend him to my family and friends. He is very professional and friendly at the top he is very informative.. He showed me almost everything about the car until I am confident to drive it.

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David L

17 de dic. de 2014

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I am very impressed with the quality of service at Crown Jaguar. Service advisor Gary Sunley was very knowledgeable and kept me advised of all steps in the repair process. I will definitely have my vehicle serviced and maintained at Crown Jaguar.

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Dan L

17 de dic. de 2014

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Greg Sarantis made buying our E350 so pleasurable, we've asked him to keep a look out for a second vehicle. He is very professional and informative. Patrick McFarland in service also gets kudos. He took care of a few items our car needed done and provided a loaner for the entire repair period. Again, a very positive experience.

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garissfl

14 de dic. de 2014

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This is our 3rd Mercedes. We love our Mercedes E550, Crown Euro Cars dealership and the service they provide. Karl Peterson is the Sales Specialist we deal with and Tom Cammarata is our Service Advisor. Always Amazing Service from this team!

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Duane

14 de dic. de 2014

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have purchased and leased many cars thru the years at various dealerships but have never had such a wonderful experience and service as I have at Crown Eurocars!! All of the staff, no matter in what department are professional, courteous and helpful in every way. My wife was the first to purchase a beautiful SLK 300 a few months ago from here and I was just blessed with a wonderful deal on a lovely C250! We both had the privilege to be helped and taken care of in every aspect of the process by Jim Smith. Neither one of us have ever had such an expert, comfortable, professional experience at any dealership as we have with Jim! I have never been happier with an automobile as I am with this beautiful C250. The color I wanted, the size car I wanted, everything just perfect!!! Can't thank you enough Jim and all of those involved in these sales. Jim is an asset to Crown and we are grateful and continuing customers!! D.B.

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mcarroll

14 de dic. de 2014

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Gary Sunley did a great job handline my service issues when my original advisor was tied up. Gary kept me informed throughout the process, he gave me a nice loaner car, and my care was ready on time.

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mpweb

13 de dic. de 2014

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Richard Webb is our Crown Mercedes Service Representative. He is always professional, courteous and takes great care of our ML350 and E350. He is a great person and an asset to the company. We recommend Crown Mercedes to our family, friends and neighbors for service and sales. We are repeat customers and will continue to buy our new Mercedes from Crown and would only use the Crown Service Dept. The entire company both in sales and service are excellent. Phyllis & Mike, St. Pete Beach

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Earline Gilbert

13 de dic. de 2014

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I was very pleased with the service I received recently at Crown Eurocars. Although I arrived before the time of my afternoon appointment, Mr. Charles Apple, a service consultant, waited on me immediately. He was very cordial, patient and knowledgeable, answering all questions I asked of him. It was anticipated that our car could be kept overnight and I was accommodated with a loaner for my convenience. To my surprise, I received a call from Mr. Apple several hours later to inform me that the work had been completed and that I could pick it up that afternoon.

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Jami

13 de dic. de 2014

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Amazing experience at Crown Jaguar. This is my third Jaguar that I've brought since 2002 and Len Wallace has assist me in the purchasing my cars. He has been very helpful and professional and made my experience a pleasant and enjoyable one

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Mike & Phyllis

13 de dic. de 2014

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We own two beautiful Mercedes from Crown Eurocars. Richard Webb is our Service representive. Richard is always professional, courteous and makes sure we understand our service needs. He is an asset to the company. We trust him to always take care of our service needs. The entire Service Dept. caters to the needs of the customer. We always recommend Crown Mercedes to our family, friends, and neighbors. We would not think of going anywhere but Crown Mercedes. We own a E350 and a ML350 and are very happy with both. Many thanks to all the employees we come in contact with at Crown for always greeting us with a smile and hello. We are very happy customers who will be repeat customers. Crown Mercedes is a great company! Mike & Phyllis

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Don M

12 de dic. de 2014

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I brought my car for a minor repair and immediately assisted by Karen Cavanaugh the Service Mgr. I was in and out within 25 minutes. She had respect for "my time" and I appreciated that. I would highly recommend the Crown Eurocars as a place to buy and service your automobile(s).

MB

Marcia Byrer

12 de dic. de 2014

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Patrick was very professional and courteous. Staff greeted us as we walked in the door and made us feel welcome. Patrick was very thorough in his questions about issues I had with my car. I had trouble with the rating system, could not get my answers to stick, should be excellent for all that apply.

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sandyss

11 de dic. de 2014

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I am completely satisfied with the service I received from Anthony. He is very knowlegable about all the electronics and details of my new SLK and stepped me through them until I understood how everything worked. Anthony is professional and friendly. This is my third Mercedes purchased from Crown and the reason is the quality of the people, llike Anthony, that they employ. I also have always been satisfied with Richard in the service department.Anthony is great and I love my car!!sandyklaussatoutlook.com

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Margarita Bodero

11 de dic. de 2014

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service at crown euro cars is always excellent. Tom, Charlie, Pattrick and Adam were all very helpful on my last visit. I cant say enough about the team here. I am a 67 year old woman and wanted to write a review on my phone and had to receive help from a few different employees to get this to happen. I wish this process was a little easier as I am sure more people have the same concern. once again thanks Crown service department Margarita Bodero

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GLBeltran

10 de dic. de 2014

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Larry was very helpful, patient, and great to work with. I didn't feel pressured and he made me feel like my satisfaction was his priority. Even Ken in financial worked with my needs and made everything happen just as I had hoped. Everyone was great at Crown Eurocars! Thank you

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lniven

10 de dic. de 2014

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Both Greg Sarantis and Marc Israel really made my car buying experience "Top Notch" last week! Thank you for everything you both did for me during our transaction. It could not have gone smoother and with more professionalism. The General Manager, Mr. Larry Casto even came over and introduced himself and asked me if he could assist me. Well, I can tell you that doesn't happen much anymore in these days and times! The VERY BEST car buying experience I have ever had; hands down. They made me feel like a "Million Bucks". Without a doubt, I'll be coming back to Crown Eurocars for my next purchase. Do yourself a favor and give Greg Sarantis a call.

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Giany

10 de dic. de 2014

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Larry was very helpful, patient, and great to work with. I didn't feel pressured and he made me feel like my satisfaction was his priority. Even Ken in financial worked with my needs and made everything happen just as I had hoped. Everyone was great at Crown Eurocars! Thank you

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lniven

9 de dic. de 2014

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Both Greg Sarantis and Marc Israel really made my car buying experience "Top Notch" last week! Thank you for everything you both did for me during our transaction. It could not have gone smoother and with more professionalism. The General Manager, Mr. Larry Casto even came over and introduced himself and asked me if he could assist me. Well, I can tell you that doesn't happen much anymore in these days and times! The VERY BEST car buying experience I have ever had; hands down. They made me feel like a "Million Bucks".Without a doubt, I'll be coming back to Crown Eurocars for my next purchase. Do yourself a favor and give Greg a call.

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Susan S

7 de dic. de 2014

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Ron Krag made leasing my third Mercedes very pleaseureable. He totally cared about finding the right vehicle and best deal for me. Ron and Daniel did a fantastic job putting together a beautiful car and lease together.

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Stefan Mueller

7 de dic. de 2014

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Had my CLK in for Service. Great service by Patrick Mcfarland All went as discussed Had a brand new 2015 loaner with 150 miles on the clock That's German Engineering for cars and Service, outstanding

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Ssue1229

6 de dic. de 2014

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Ron Krag and Daniel Bowerman did a fantastic job putting together a beautiful dream car. This is my third Mercedes lease and Ron has always did a wonderful job! Ron and Daniel did an outstanding job keeping me up dated on the process of my new vehicle. Also, Larry did a great job explaining some new features on the car and was very thorough with the signing of the documents .

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Ken Bennett

6 de dic. de 2014

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This was the first time I worked with John Heil. He was very friendly, explained what was needed and called me at home more than once to keep me informed as to when the vehicle would be ready for me to pick up. Again, Excellent Expierence and look forward to working with John in the future. Ken Bennett

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shantia hunter

6 de dic. de 2014

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i came in for service and had a great experience. never been happier. Charlie and Richard were great. answered all of my questions and went out of their way to make my visit as easy as possible. I strongly recommend Crown for service

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michael.forest.75

5 de dic. de 2014

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Just want to thank crown mercedes & Anthony Colarulo for the great deal & service. One of the smoothest purchases I've ever done! In & out with a new mercedes! Look forward to my next one! Thanks again! Mike forest

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Ron B

5 de dic. de 2014

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Richard at Mercedes service is very helpful, understanding and doesn't quit until the problem is solved and fixed.

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Cato

4 de dic. de 2014

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From start to finish Tony Diamond at Crown Eurocars made the buying experience pain free. I was very particular about the car I wanted and Tony took the time to search until a suitable car was found. The car was found in North Carolina and he had it brought to St. Petersburg within 2 days. I would definitely recommend Tony and Crown to anyone.

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Loyal Customer

4 de dic. de 2014

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Michael McMorrow was very helpful in untangling a complicated leasing situation. Was able to obtain the SUV of my choice and receive credit for down payment for trade-in. Highly recommended.

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Bill

3 de dic. de 2014

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Charlie was willing to make my visit very efficient I in a very timely manner.

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Jennifer m

3 de dic. de 2014

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Overall amazing experience at crown euro cars. This was my first time buying a car on my own and truly Bill Martin made the entire process a breeze. I told him what I wanted and he made it happen. Highly recommended!

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CMSCharles

2 de dic. de 2014

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As always the service I had was exceptional . Tom Cammarata is a pleasure to deal with as are all the staff.

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Gonzalez.A.

1 de dic. de 2014

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I had a great experience when I bought my new CLA 250 from Benjamin Cranston. He got the exact car I wanted at a great price and made sure everything was the way I wanted it. I was treated great! I would highly recommend this dealership to friends and family.

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John Rosso

30 de nov. de 2014

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I just went in to repair my former Jag and as usual Diana Livournois came over to greet me as she had sold it to me several years ago. She is so personable and knowledgeable I wound up purchasing another new vehicle from her. She is just irresistable and makes the transfer so easy. John Rosso

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mary davis

30 de nov. de 2014

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I came in with my 2012 Mercedes after being told I needed a battery. Was meet by a very nice man. His name is Patrick McFarland who was able to get me another battery with no charge and less than 1/2 hour I was out the door and on my way. Thank you very much

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Terry

30 de nov. de 2014

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I knew I wanted to order a custom made to order 2015 E550 Convertible in the color and options I wanted. I put this opportunity out to bid with 3 dealerships and Anthony Diamond at Crown Mercedes in St. Pete came in the lowest. I did not have time to negotiate with any single dealer and wanted the out the door cost. After ordering he kept me appraised on the status and provided me with the VIN Number after it was built in Germany and provided the name of the container ship it was arriving on. I am happy with my car, the price, and the customer service. I just wanted the car as fast as possible and at an agreed price with no surprises or sales pitches.

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Ron & Linda

29 de nov. de 2014

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We bought another MB this time an E class from a C class and are so thrilled with it. Our salesman Ben was very professional, courteous and patient with us. We did not feel any pressure to buy the same day we were shopping. We loved the car, and decided to purchace it, the first time for us. I would recommend any customer go to Crown, an overall great experience and ask for Ben!!

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Peter F. Dieck

29 de nov. de 2014

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Excellent service as always. Tom Cammarata is a real pro.

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flacrabb

29 de nov. de 2014

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Just had an outstanding service experience with Tom Cammarata at Crown Eurocars. We decided we needed the 10K service A ASAP on the Friday after Thanksgiving, due to a big trip the day before and an upcoming trip. Called Tom at noon, got worked in at 2:00pm, and he had the car ready at 4:00pm. Our car was washed, serviced, and ready to roll on the next trip. Can't beat a dealer who gives you great service at a fair price.

AD

ANN DEMARCO

29 de nov. de 2014

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AFTER PURCHASING FOUR AUTOMOBILES FROM ANTHONY DIAMOND, WHAT CAN I SAY?AS A FIRST TIME BUYER AT CROWN WE MET BY ACCIDENT IN THE SERVICE AREA. WE SPOKE A BIT, AND DECIDED TO TRADE OUR 2000 E CLASS. WE KNEW WHAT WE WANTED AND HAD BEEN LOOKING, ANTHONY FOUND THE AUTO ON THE LOT, PRICED IT AND AFTER SOME DISCUSSION IT WAS OVER. WE WERE IN AND OUT IN NO TIME VERY SATISFIED.THE LAST THREE AUTO'S HOWEVER, WERE LIKE A REUNION IN FACT THE 2015 RECENTLY PURCHASED TOOK THREE AND A HALF HOURS PRIOR TO ADDRESSING THE AUTO WE SPOKE OF THE FAMILIES , TRAVEL, THE CHILDREN, AND FINALLY THE AUTO WE WANTED TO PURCHASE. ANTHONY FOUND WHAT WE WANTED AT ANOTHER DEALER, HAD IT SHIPPED TO CROWN, AND PRICED IT BELOW WHAT I HAD DETERMINED TO BE FAIR. ANTHONY IS A GREAT ASSET TO CROWN, A GREAT SALES PERSON WITH A LOT OF KNOWLEDGE AND CHARACTER.

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BJ

28 de nov. de 2014

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Richard Webb and his crew provided excellent service to my car recently in Nov 2014

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Haley

28 de nov. de 2014

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Called Crown to have a check engine light on my 2012 C250 checked. An appointment was scheduled the same day with Tom C. When I arrived Tom made himself available and listened to/documented details leading up to check engine light illumination. He also provided status updates on my vehicle and returned it to me nice and clean. Very pleased with the prompt attention and service.

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Joe

27 de nov. de 2014

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My GLK 350 didn't start after a short drive to a store and I called Crown Eurocars who immediately dispached a service tech to determine what was wrong. He couldn't fix it and called the dealership. Tom Camarata set up an appointment that day, sent a tow truck and provided me with a loaner. Service did a diagnostic which showed the key was not registering with the starter. Tom kept me well appraised of what was going and when completed called me for pick up. Tom has been my service advisor for 14 years and he has always been honest in his consults about what needs to get done. I highly reommend him!

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Sunny Joyce

27 de nov. de 2014

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I must commend Bill Martin in St. Pete at Crown Eurocars for his going above and beyond yet again to help me with my car. He responded to my issue by talking to maintenance for me and handling a small technical issue that would have required an appointment, but he was able to handle it quickly and efficiently without me having to wait. I also appreciate that the customer service is so accessible and works around the customers. Bill Martin is an asset to the team there and I continue as a loyal customer year in and out mainly because of him and his professional yet personable, kind manner. Looking forward to my next Mercedes soon (:

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dmun136

27 de nov. de 2014

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Very satisfied with he continued excellent service I receive from Tom Cammarata at Crown Eurocars in St Petersburg Florida. Tom is very nice to deal with and a Mercedes service specialist.Dennis Munhall

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Dieter Grzella

26 de nov. de 2014

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the service manager " Frank Caporicci , and his staff , Richard Webb are outstanding in PR and customer handling subjects . one has to look far , before finding people of this capacity . they take time to listen to customer's concern's , that may NOT be technically inclined , to make the correct decision on the clientele's behalf ! I've been watching both of the gentleman for some time , before I made make my judgment ! I am basing that on many year's of personal experience in this field . I would like to congratulate the ownership of this Dealership " Crown Euro Car's " ( the Mercedes section ) very much . Very sincerely Dieter Grzella St. Pete Beach , fl.

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shgooch

26 de nov. de 2014

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Was just looking for a SL550 Mercedes on line when Mr. Chapman emailed me back with info on the one I was looking at and 2 other SL550s. Larry Chapman is a very knowledgeable, personable salesman. If you can enjoy the process of buying a car, I have to say we enjoyed this experience, it was pretty painless. Would recommend Larry to everyone hands down!!

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George N

25 de nov. de 2014

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Ron Krag was professional and a pleasure to work with. This is the third car I have bought thru him and each experience as been more seemless than the last. The team there is outstanding!

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Leigh Freijo

24 de nov. de 2014

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Went in to have my tires checked. Everyone was very nice and professional. Waiting lounge was very comfortable.

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Joe M

23 de nov. de 2014

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Charles Apple continues the legacy of excellent service, professional treatment and personal care at Crown

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Clifford Hill

23 de nov. de 2014

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I have an older S Type Jag & occasionally need to use the main dealer. Because Jag's are a European import everything is always going to be VERY expensive. Every time I take the car in for repair I deal with Gary Sunley. He always makes the experience as pleasant as possible. The reason I now always choose this particular dealership is soley because of the customer service I get from Gary. It doesn't matter to him that my car is worth less than $10k, he obviously loves his job & makes the customer feel valued. This guy is a real asset to his company.

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Monarepp

23 de nov. de 2014

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Anthony colarulo did a great job. Would highly recommend. Plan to purchase from anthony and crown in the future as well. Smooth and quick transaction.

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JSemperFi2004

22 de nov. de 2014

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Tom Cammarata at Crown Benz in St. Pete is the best service personnel I have ever dealt with anywhere. He always goes out of his way and above and beyond to accommodate me. Last time I brought my 2014 E63 SAmg to him he went out of his way to ensure that a shopping cart scratch as well as a missing cap was handled so that the car was 100% by the time it was returned to me. Even to the smallest detail. I am always very grateful for the care and concern he puts into handling my services and will always entrust his word on any aspect of my vehicles needs.

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Kelly carson

22 de nov. de 2014

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Tom cammarata is ALWAYS professional, courteous,, and knowledgeable!!!

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John Rosso

22 de nov. de 2014

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Karen Cavanaugh is a great asset for an y firm. V ery mush a knowledge able people person.

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Denise Russell

22 de nov. de 2014

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I normally take my car to Tampa for servicing since this is where I purchased it. I had to go to Crowns because my car wouldn't start and it was towed to the nearest dealership. I was greeted by a soft spoken Spanish man-I apologize as his name has slipped me-who made me feel at home immediately. Charles Apple, my advisor, got my car in immediately, kept me updated on the work, and was very accommodating with my payment arrangements. An unfortunate experience for me was less frustrating because of the great customer service I experienced. Thank you Charles and Mr. Spanish man for making my unfortunate circumstance an easier one to bear. Regards, A greatful customer

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Leigh

21 de nov. de 2014

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I actually won this car but they treated me just as if I had purchased it. Very impressed with how organized the paperwork processing was. My salesman Bill Martin was excellent and made us feel like part of the family.

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Nick

21 de nov. de 2014

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Always a pleasure to deal with Tom. Fast, efficient , courteous and informative.

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Leif

20 de nov. de 2014

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Thanks to Omar Rodrigues at Crown Jaguar we got the nice used Mitsubishi Eclipse we wanted to a fair price. We Love that car. Thanks

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Benjamin

20 de nov. de 2014

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Excellent service repair, arranged a seamless insurance claim windshield replacement while at the dealer. Highly recommend Crown Eurocars for all needs. Only comment is that no BMW or Mercedes dealer in the area offer pick-up or delivery services... Appreciate all Crown Eurocars has done !!! I'll be back =) Ben

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sbywater

20 de nov. de 2014

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I own, and have owned, many Mercedes products. Currently own a GL-450 SUV, 7-seater. My wife wanted a new Benz SUV, but smaller than mine. Crown dealership customer for over 20 years, so we went there. Salesman Karl Peterson showed us the vehicles we were interested in (primarily GL and ML models), and greatly assisted my wife in selecting her new Mercedes SUV. She has only had it for one day, but is already in LOVE with it. Have been a customer of Crown for years, but am not associated with the dealership, and would highly recommend both the dealership, and Karl Peterson.

DJ

Dr. Jay Avella

19 de nov. de 2014

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Charlie Apple was great, and his attention to detail worthy of special note. He made sure to remind me to pick up a Mercedes coffee mug for my wife. Oh yes, and the annual service went off without a hitch!

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crd

18 de nov. de 2014

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Karl and I talked before I got there and the car was ready for me to drive when I arrived. After my purchase, Karl walked me through all of the options and technology, making my first drive very easy!

JD

Jaguar Driver

16 de nov. de 2014

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Although I didn't have our Jaguar serviced at Crown Jaguar, Gary Sunley, service advisor, was great at accomodating me there. Also, their customer lounge was very comfortable with good coffee and water. Thanks.

DJ

Dr. Jay Avella

15 de nov. de 2014

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After our previous experiences at Crown, we came to expect perfection and were not disappointed. Ron Krag came highly recommended by our previous sales professional (who is now sales Manager at another dealer), and we quickly found out why. From the first time we communicated with him, to his driving some 70+ miles to deliver the new vehicle and pick up the trade, Ron was nothing less than open, honest, and forthright about the ordering process (we "built" our ML350), and how our needs would be accommodated. It was a pleasure working with him, and indeed with everyone at Crown. Between purchases and maintenance visits, I've been to the Crown Mercedes facility in St. Pete over 20 times. I've never been disappointed.

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putrizka

15 de nov. de 2014

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I was having trouble on getting information for my first Mercedes-Benz when someone recommend Greg to me. I got my new car in no time and I LOVE IT!! Great Car for a Good Price which i owe to GREG SARANTIS! For a good deal look for Greg and you won't be disappointed!!!Nancy Combs

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JungleJ - CarFan

14 de nov. de 2014

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Ron Krag cares about his customers. We've leased 5 Mercedes-Benz cars from him over the past decade and when it's time for a new lease we will certainly be calling him again.

CA

Car ace

14 de nov. de 2014

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My sales person was particularly good. Patient and most helpful during the buying process. One of the very best..

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Carl, car nut

14 de nov. de 2014

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Competitive pricing and quality cars,,my sales person was exceptional

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sshields57

14 de nov. de 2014

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This is our 3rd car from Crown and the experience keeps getting BETTER! David Siskin was GREAT. Period. Professional, Knowledgeable and Courteous.No nonsense guy and we loved working with him.. He gets it and I appreciate it! Great Car, Good Price, Great Service!I am very, very pleased with the entire experience.Kevin Roberts was also very helpful and we would HIGHLY recommend this dealership over a few others we have dealt with in the past... LOVE MY CAR!! GREAT JOB CROWN!!

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Peter Baenninger

13 de nov. de 2014

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I was the second car I bought from ARNIS RUDZITIS at Crown (Jaguar). Each time I experienced an excellent service and especially a first quality follow up. It was a pleasure to deal with Arnis. It would not surprise me if Arnis made salesman of the year. Sincerely, Peter Baenninger, Ph.D.

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jarnold

13 de nov. de 2014

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Ron Krag is a prince. We have leased 5 Mercedes-Benz automobiles with his assistance and will certainly be calling him for our next Mercedes. He truly cares about his customers and does his best to be sure they get the right car at the very best price. Looking for a great deal on a Mercedes? Call Ron Krag. You won't be disappointed.Jay Arnold

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GIL

12 de nov. de 2014

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Patrick McFarland made my first service at Crown a very special one. He was extremely helpful and let me know what was corrected and the repair took far less time than expected. I am looking forward to servicing my car at Crown regularly.

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Victoria

11 de nov. de 2014

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I had the pleasure of dealing with Anthony Bottino who provided excellent service and helpful advice. Thanks for making my experience enjoyable!

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William T.

9 de nov. de 2014

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I would highly recommend Richard Webb,who was recommended to me from a friend.The appointment,was on a Sat.morning.The service was to check my trunk brake light,which was not working.My car is a classic 1999,SL 500,39k original miles.I am very particular about who services my roadster.The problem was the result of some broken wiring and a brake light that would not illuminate.I was introduced to the tech.that found and let me see the problem.I was given the old light and we replaced with a new one.Very professional and I would definitely go back,when service was required.

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Sarah

7 de nov. de 2014

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Our experience purchasing my car was very pleasant from start to finish. Ben was very personable and thorough. Ken in finance was a pleasure to work with as well. I will definitely be coming back when we are looking for our next vehicle!

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Zev

7 de nov. de 2014

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Extremely attentive. Great follow-up. A pleasure to deal with

SC

Satisfied Customer

7 de nov. de 2014

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Tom Cammerata is a great service writer. He is always through and polite and the work gets done within the estimates he has provided. I buy my cars at Crown because of the excellent service dept.

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Kevin & Kim Davis

6 de nov. de 2014

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The overall buying experience from our perspective was excellent. Though there was a bit of a challenge eary on in the process, Phillip, Ben, Mark, and Tim were excellent in their approach to customer service. (We also enjoyed our conversation with Anthony (A.C.) Phillip took care great care of us in the early stges, and the final process was handled by Ben Cranston, who took care of us quite well. It is becuase of this high level of service that will keep my wife and myself as loyal, life time customers with Crown.

AG

ALICE GONCALVES

6 de nov. de 2014

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I AM COMPLETLEY SATISFIED WITH MY EXPEREINCE 100%! I TOTALLY OWE ALL THIS SATISFACTION TO YOUR HIGHLY PROFESSIONAL SALES CONSULTANT ANTHONY J. COLARULO! HE TOOK THE TIME TO EXPLAIN ALL THE DETAILS I NEEDED TO KNOW ABOUT THE VECHILE! HE IS THE BEST! I WOULD HIGHLY RECOMMEND ONLY MR. ANTHONY J. COLARULO TO MY FAMILY AND FRIENDS! THANKS, AGAIN FOR ALL YOUR UNDERSTANDING AND HELP. TOTALLY SATISFIED CUSTOMER ALICE GONCALVES

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JJ

6 de nov. de 2014

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Gary Sunley the service advisor did an amazing job. We were traveling through town and had a battery issue. Gary personally followed up the work and had the car repaired, washed, and us back on the road in no time. Plus he served us the best donuts (don't tell my wife). JJ

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IGS

5 de nov. de 2014

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Very satisfied with the service provided. Annual service was done very timely and a loner vehicle was offered. Noise on driver's door was found and corrected. Appreciate the courtesy and service of Gary Sunley and Karen Cavanaugh.

JL

John LeFors

5 de nov. de 2014

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Tom Cammerata always is prompt and efficient. He thoroughly explains the issues and his estimantes of time and cost are always realistic and accurate

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Clayton

5 de nov. de 2014

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Most importantly the salesman, Arnis Rudzitis, really knew the product. I knew what I wanted and it turned out there was only 1 in the country that fit my criteria. The Crown team worked quickly to bring it in, make the modifications that I wanted, and deliver!

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Brucetta

4 de nov. de 2014

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My wife and I had the pleasure of working with Karl Peterson of Crown Eurocars when we recently purchased an absolutely pristine Mercedes Benz CLK 550 cabriolet. This is the fourth vehicle weve purchased from the Crown group and as always the experience was pleasant from start to finish. Karl was very knowledgeable about the automobile we were about to purchase and was able to present us with a fair market value for our trade in. Overall we couldnt be happier with the transaction and we will certainly call Karl the next time we are in the market for a vehicle.

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George L.

4 de nov. de 2014

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This is my 4th Mercedes and I've dealt with Karl Peterson at Crown Euro Cars each time. How often do you find a dealer with the same knowledgeable staff after so many years? This is a testament to both Karl and Crown - they are that good at taking care of their customers. Will definetly return again, and, I'm confident Karl will be there to help me pick another winner.

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Paul Smith

4 de nov. de 2014

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Gary Sunnly took care of me even though I booked on line. Everything I wanted done was completed in the afternoon.

LK

Louann Kitchell

3 de nov. de 2014

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Did not plan to buy a car the day we came in, but Ben found me the perfect replacement Mercedes for one I already had.

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Ron

3 de nov. de 2014

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Gary Sunley at Crown Jaguar took care of my car the minute I arrived and had me out the door in less than an hour!

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Ericka Townsend

2 de nov. de 2014

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I am totally astounded with my purchase from Crown Jaguar! I have NEVER experienced the 100% professionalism and total customer care I received from Bill Martin at the dealership. There was 0 pressure and every effort to meet my needs in price and the details of my beautiful new XF 3.0! They also went above and beyond to get the exact one I wanted. This was not the experience I expected. I feel I got a fair price and the dealer was equally compensated. I have and will tell all my friends and acquaintances about this dealership and how they treat customers with respect and care. Bill has followed up over the past week to ensure I am enjoying (and learning) my new love!! Love you guys at Crown. This is how you sell a car!!! Peace and love to all at Crown. You're the best!

RS

Robert Saland

31 de oct. de 2014

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I never thought I would say a car salesman made buying a car a pleasure but after dealing with RON KRAG I am eating those words. This is the 7th car I purchased from Ron and once again he came through with flying colors. This is the first time I ever wrote a review for anything but Ron deserves it, If you read this Ron Thanks Again

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Bill

31 de oct. de 2014

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Arnis Rudzitis at Crown Jaguar is the genuine article. His approach is to first understand the customer's interests, then use his excellent product knowledge to enable those interests to become reality. There was virtually no pressure in the process, only a determination to provide the most relevant information needed to make the best decision. Actually, we had an unusual hiccup in our situation, no one's fault, but Arnis worked diligently to ensure the process continued forward seamlessly and enjoyably. Yes, enjoyably. I guess there is a first time for everything! I would strongly recommend Arnis to anyone contemplating the purchase of a Jaguar, or any other premium vehicle. Great job, Arnis!

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FredB

31 de oct. de 2014

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Richard Anderson is my Jaguar professional. Richard is a straight shooter. Always honest and very fair.

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George Grundhoff

31 de oct. de 2014

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This is my fourth Mercedes,If it was not for Tony Diamond I would still be driving the third.Tony was Helpful, Courteous,and Professional. Tony is an ASSET to Crown Eurocars George Grundhoff

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Captain John L.

31 de oct. de 2014

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Thomas Cammarata always delivers exceptional service. I trust Tom to get the needed repairs done correctly the first time. I will always come back to Crown Euro Cars.

RS

R Saland

31 de oct. de 2014

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I never thought I would say a car salesman made buying a car a pleasure but after dealing with RON KRAG I am eating those words. This is the 7th car I purchased from Ron and once again he came through with flying colors. This is the first time I ever wrote a review for anything but Ron deserves it, If you read this Ron Thanks Again

SO

Sandra O'Connor

29 de oct. de 2014

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Thomas Cammarata made my auto repair a pleasure. Yes, I know that's hard to believe but Tom knows how to take care of his customers.

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Alice goncalves

29 de oct. de 2014

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Excellent and knowledgable sales and finance with Anthony colarulo and ken klak

JH

Joseph H. Saunders

29 de oct. de 2014

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Patrick McFarland did an excellent job helping me get my car fixed and kept me informed on process.

JB

Janine Brazil

28 de oct. de 2014

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I always have a wonderful experience at Crown Jaguar. Even though I live in Tampa and have a dealership closer I choose to drive to st Pete to get my service at Crown Jaguar. My service manager Rick & his entire team is always a please to work with. I never have to wait to speak with him and the service is fast & professional done. The sales team is always there to great you and very knowledgeable about their fleet of Jag's. The selections is by far the best in the area.

S5

SL 550 Owner

28 de oct. de 2014

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Once again, Tom Cammarata has shown diligence, understanding and caring in taking car of both of our MB vehicles. In the most recent experience he remembered an earlier brief mention of a concern regarding the SL 550, went right to the solution and keep in near constant contact through the time the solution (and a clean car!) were delivered. Thanks, again, Tom.

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MikeInFlorida

28 de oct. de 2014

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As a walk in for a sudden problem on my SLK, Patrick McFarland was very helpful in helping me get it resolved. The service was quick, and the cost of repairs was approximate to what it would have been at my home dealership. The waiting area was clean and very customer friendly. I would not hesitate to return to this dealer if ever in St. Petersburg, Florida again should the need arise.

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susankiethe

28 de oct. de 2014

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Anthony Bottino was especially kind and knowledgeable about my concerns for the 10,000 mile check-up. Oil changed, computer diagnostics done and of course the "squeak" didn't happen while my car was at the shop; but Anthony had an answer for that-next time I hear the sound I can just pull right in and they will address it at that time. Thank you again for your professionalism and taking such good care of me and my car. STrevino

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ralvarez

27 de oct. de 2014

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Anthony Colarulo did a great job answering my question and he went above and beyond my expectations. I was pleased to dal with him and would not hesitate to refer a friend. Rob Alvarez

PB

Peter baenninger

26 de oct. de 2014

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Rick Anderson goes the extra mile to support the customer. I highly appreciate his professional approach and great attitude. Thanks. Peter Baenninger, Tierra Verde

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Sandra W.

26 de oct. de 2014

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I have bought many cars in the past however working with Phillip Roberts at Crown Eurocars while purchasing a Mercedes-Benz GL350 was by far the most enjoyable car buying experience that I have ever experienced. Phillip Roberts is definitely not your average car salesman. He is a very honest, sincere, kind, and fair salesman who does not use high-pressure sales tactics to sell a car. Phillip offered me a very fair deal on the Mercedes-Benz GL350 without forcing me to haggle over price. Phillip takes the time to build business relationships with his clients in order to ensure that each client will be a repeat customer based on customer satisfaction. I am extremely satisfied with the car buying experience while working with Phillip Roberts at Crown Eurocars and definitely intend to be one of his repeat customers! You will not be disappointed with the car buying experience if you choose to work with Phillip Roberts at Crown Eurocars!

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abacamgmt

25 de oct. de 2014

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Dave Siskin and Kevin Roberts are consummate professionals. They always treated us with respect, provided detailed explanations of everything, and delivered on time and in the most professional fashion. Dave has been particularly informative and helpful answering any questions we had about the vehicle's features after we left the showroom. He really knows these cars!!

NB

Nancy Baker

24 de oct. de 2014

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Took my MB in for some minor adjustments. From drop off to pick up 100% satisfaction. Charles Apple was my advisor. Charles not only explained why the auto was in and how fixed he also took time to help me with some TECH FEATURES I was have trouble understanding. Charles makes visit to the service department a pleasure. Thank you Charles. Nancy Baker

SE

Silver E-55

24 de oct. de 2014

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I've worked with Thomas Cammarata several times and every time he has delivered exceptional service. Tom knows how much I love my 2006 E-55 and he always goes the extra mile to keep the car perfect in every way! When you appreciate a car as much as I do, you want to work with a professional like Tom. A tip of my hat, Tom, for another great job ... I truly appreciate the great service you provide.

JL

Joe Lettre

23 de oct. de 2014

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Rick Webb's customer service is second to none. During the service process he keeps you informed the entire time and the service is always done ON TIME. You can't ask for anything more.

RH

Ruimeng Hu

23 de oct. de 2014

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it is worth that i drive 2 hour from Orlando to here and get what i want! Omar give me a patient detail explanation about the features of the car.

EC

E Cubias

22 de oct. de 2014

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This is a great dealership, there was no pressure but there was tons of information coming from my sales representative, Walid Abdulla. Walid was knowledgeable about my GLA 250, he walked me through all the features that come with the car. There was no hassle or pressure, it was pleasant. I had a great experience starting with Walid all the way down to financing with Kevin. I will certainly recommend this dealership to my family and friends. Thank you guys. Loved the experience. E Cubias

MB

Michael Brabo

21 de oct. de 2014

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Patrick McFarland our service advisor is always helpful and willing to go the extra mile to ensure my customer service experience at Crown Eurocars is a pleasant one. We live in Trinity, FL and drive to Crown Eurocars in St. Petersburg, FL over an hour away because the great service, quality of repairs and reasonable prices.

LI

Les Ivell, Jaguar Fan

21 de oct. de 2014

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The Service Manager - Karen Cavanaugh - did everything possible to find a solution to the problem I was having with the Sat Navigation. She was persistent and got there in the end ! Thank You, Les Ivell

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Natalie

21 de oct. de 2014

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Would like to commend Charles Apple for the exceptional service on my car. He went above and beyond to assist in getting the best price for my vehicle repair. Fantastic follow up.

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CharlesF

20 de oct. de 2014

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Tom Cammarata and the service team were excellent once again.

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Charlie

20 de oct. de 2014

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Richard Anderson was terrific. He was very thorough and explained everything that was going to be done to my car. The technicians also found that the water pump was in need of replacement. My overall experience with Crown and in particular with Richard has been excellent!

G&

G & S Joseph

19 de oct. de 2014

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We went out 80 miles of town to purchase our 2014 XJ from Crown when our local dealer could not provide the vehicle we wanted at the price that was acceptable. We had also purchased our 2002 S-type from them. Arnis Rudzitis from beginning to end provided a pleasant professional purchase experience. He followed up in the next couple of days to make sure we understood the car and to resolve any issues we may have had. Thank you Crown for providing us with another outstanding vehicle.

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Stephen Peter

19 de oct. de 2014

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Once again Karen Cavanaugh helped with my jaguar needs. Karen has provided outstanding service on the maintenance of my Jaguar. She has also been extremely helpful in directing me in repair and recovery for a recent mishap. My experience with the entire staff has always been a very positive experience . Thanks again for your help.

L"

Layton "Jim"

18 de oct. de 2014

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Great service. Always a pleasure talking to Gary Sunley. Repairs are done right the first time.

LW

Larry Wiggerton, completely satisfied

18 de oct. de 2014

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I was completely satisfied with the service I received , from the moment arrived until moment I left. Richard Webb was outstanding with his knowledge and experience.

ND

Nick Dukas

18 de oct. de 2014

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Recently buying my new F-type Jag from Crown Jaguar had the equivalent joy of opening presents Christmas morning. Mike Niezvecki, Bill Martin and Karen Cavanaugh are the best Christmas elves.

BP

Bruce Peterson

18 de oct. de 2014

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Anthony Colarulo and Kevin Roberts made my purchase of a 2014 Mercedes E350 pleasant, informative and even fun. Anthony did a particularly good job of informing me about the vehicle's features, and Kevin handled a complicated transaction with no fuss. Well done!

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Marekmis1

18 de oct. de 2014

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I would like to highly recomend Tony Diamond as sales person at the crown mercedes dealership. He sold me the 3rd car already. He is is very professional,and surprisingly always looking out for a customer to give you the best deal. In addition, he is always helpfull and always willing to lend you a hand when you have other problem with a your vehicle. Simply HE IS THE BEST in entire Florida.To bad we don't have we have such competent and professional people in in our government. He should run for our Governor!!!!!I would defenetly vite for him.

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SW

17 de oct. de 2014

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Dealt with Ben Cranston he was great to deal with. Richard Webb was pleasant to deal with as well.

JP

John P.

16 de oct. de 2014

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This is my 2nd vehicle purchase from Crown and I must say that once again, all of my expectations were exceeded at every level of the car buying process. From initial point of contact and thru to the finish, Greg Sarantis was right there with me to help ensure that all my questions and concerns were properly addressed. Greg also remained a strong advocate in helping to get me the "right" deal. Just as important, the post sale follow-up by Greg and the entire team at Crown was top notch. I would strongly recommend to anyone whom is in the market to purchase a new or pre-owned vehicle to do themselves a favor and contact Greg Sarantis and Crown Eurocars!

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jpestalozzi

16 de oct. de 2014

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This is my 2nd vehicle purchase from Crown and I must say that once again, all of my expectations were exceeded at every level of the car buying process. From initial point of contact and thru to the finish, Greg Sarantis was right there with me to help ensure that all my questions and concerns were properly addressed. Greg also remained a strong advocate in helping to get me the "right" deal. Just as important, the post sale follow-up by Greg and the entire team at Crown was top notch. I would strongly recommend to anyone whom is in the market to purchase a new or pre-owned vehicle to do themselves a favor and contact Greg Sarantis and Crown Eurocars!

LC

L Carr

15 de oct. de 2014

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I recently had my F-Type in for its first service and it was a terrific experience. Richard Anderson was attentive and knowledgable. He arranged for a loaner car and I was in and out very quickly. I appreciate Richard's efforts of making sure my experience was positive.

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Terri Russell

15 de oct. de 2014

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my husband and I (Dannie and Terri Russell) meet Tony Diamond around April 2014 -looking for a C class 250-We had just left the Lokey dealership and I was tired. We stop by Crown - it was closing, but he stayed and took us around the parking lot and inside to go over prices he was so professional. We make an appointment to test drive the C class - and we liked it - everything was approved by our credit union- but my son informed us that the 2015 C class 300 was coming out and the body style was to die for and we would loved it.- so we contacted our credit union and Tony Diamond to stop the deal, even though the car was ordered. He understood and worked with us to make sure we were getting the best style car and we were going to be happy. He knew this was our 1st Mercedes- Tony went over what information he had at that time and signed us up for our car to be build- We put a deposit down so we would secure the 300 Class(4matic). What I love about Tony - I would call to check on the status and to let him know that we were very excited - He was always a phone call away - He sent me updated e-mails, on the 2015 c-300 (4 matic). Tony, my husband and I formed a bond, like family. I felt so good with him, I could see he cared about us looking great in our new car. One day the dealership got one 2015 C-300 for demo, and Tony called us to test drive it and he was excited, and he knew we would loved it and be excited as well. Wow Tony showed us all the features, all we could do was walk away and say that is a bad car - we could not wait until our car was build. The car we ordered was taking to long, so Tony called and told us to come see one that he had in the showcase with similar features. He gave us a discount, from himself and we got 19 inch wheels free on the car. We purchased the car on Oct 2nd and Tony got our hard tag fast, he still calls, checking to see that we are ok. I went back to get more knowledge of some features, he was the same professional salesperson from the day we first met Tony. I will say - that I met a friend for life. I will be retiring from my job in about 3 years - Tony will be my salesperson when I purchase my other new benz- 550, Oh by the way the C-300 is my husband car early retirement car, but I can't stop driving it- the old saying: happy wife makes a happy life. Thanks for everything Tony Diamond, for putting us in the best looking car on the road. A friend Always Dannie and Terri Russell

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db

15 de oct. de 2014

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Wanted to take a moment to thank the service dept. for meeting our needs in every way. We had to bring in our car on two different occasions to have some things looked at and taken care of and on both times we left completely satisfied!I want to say thank you to both Tom and Charlie who went above and beyond in helping us, answering questions, and staying right on the task until everything was done. Very professional, and the best quality of service we have ever encountered!!If we had to wait at all at anytime everyone was so kind and courteous and made the whole process a pleasure. Thank you Tom and Charlie and thank you Crown for the wonderful staff you have! D & P

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Joe Kuhn

14 de oct. de 2014

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It must be hockey season Thanks again to Karl Petersons superior service, weve now scored a hat trick with our third new to us Mercedes from Crown Eurocars, in the past 33 months. The first two Mercedes Karl helped us find were low mileage E320s in excellent condition. Weve learned to expect this standard of quality for pampered pre-owned automobiles offered by Crown Eurocars. After an accident that totaled one of our Benz, we called Karl to see what Crown Euro had available and were confident that he would help us meet our needs. Bingoas expectedwe are now the new owner of a superb extremely low mileage 2007 E320 Blue Tec. Our sincere appreciation and highest recommendations to Karl Peterson and the outstanding staff at Crown Euro for their assist in helping my wife and I score this quality pre-owned Mercedes Benz.

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Satisfied Stephensons

14 de oct. de 2014

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We have purchased 5 Mercedes from Crown, the last 3 with Dave Siskin. Each of the aspects of our experiences with Dave have been outstanding, including the negotiation process, the attention to detail and the after-sale followup. HiGhLy recommended! The Stephensons (each of whom drives a Mercedes)

MB

Mercedes Benz C Class

14 de oct. de 2014

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We have purchased 3 Mercedes Benz cars at this dealership and have always received superb customer service. Greg Sarantis and Ken Klak were both very helpful and professional They worked with us beyond their closing time and we appreciated their hard work and patience..

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Gailboca

14 de oct. de 2014

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Ron Krag is the best in the business . Full attention to detail and immediate response makes him THE BEST.He sends us Larry Kincaid to inform us of all we need to know. They are a dynamic duo!!! Ron is our guy and the dynamic duo rock. I love my Mercedes !!!! We'll be back in three years??

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joekuhn

14 de oct. de 2014

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It must be hockey season Thanks again to Karl Petersons superior service, weve now scored a hat trick with our third new to us Mercedes from Crown Eurocars, in the past 33 months. The first two Mercedes Karl helped us find were low mileage E320s in excellent condition. Weve learned to expect this standard of quality for pampered pre-owned automobiles offered by Crown Eurocars. After an accident that totaled one of our Benz, we called Karl to see what Crown Euro had available and were confident that he would help us meet our needs. Bingoas expectedwe are now the new owner of a superb extremely low mileage 2007 E320 Blue Tec. Our sincere appreciation and highest recommendations to Karl Peterson and the outstanding staff at Crown Euro for their assist in helping my wife and I score this quality pre-owned Mercedes Benz.

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rbanzon

14 de oct. de 2014

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We have purchased 3 Mercedes Benz cars at this dealership and have always received superb customer service. Greg Sarantis and Ken Klak were both very helpful and professional They worked with us beyond their closing time and we appreciated their hard work and patience..

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Greg9484

13 de oct. de 2014

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I am impressed by the professionalism of this dealer. Jim was an allstar and mad me few comfortable and answered all my questions. I will recommend this place to anyone and will be getting my next Benz there. Also Greg S was super helpful and made the car buying experience awesome. They take customer service to the next level!!

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Turbostocks

12 de oct. de 2014

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I took my recently purchased E550 CPO back to Crown for a suspected issue with the rear suspension. Turned out that there was a small leak in the air suspension. Without any fuss Pat McFarland had organized for the 2 rear suspension airbags to be replaced at no charge. They even washed the car. In addition I was given a loaner car too. All in the cost was zero! The service was world class. Highly recommend...

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Superchargedfun

12 de oct. de 2014

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Gary Sunley was my service rep. He did a terrific job setting me up with a car to use while my Jaguar was in his shop. He promised a time for completion of the evaluation and diagnosis, met that time, explained the problem. Didn't try to sell me anything that wasn't needed and was there to see to my delivery on completion. Very helpful, professional, reasonable price (okay, it's a Jaguar, the scale is wide) I'm changing dealers from the place I usually go in Tampa.

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Szepp33

9 de oct. de 2014

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Anthony Bottino was very friendly. Serve was not completed to my satisfation, they worked on the vehicle until it met my expectations. I would recommend to others.

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Nelson

8 de oct. de 2014

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Had my F Type serviced at Crown Jaguar. Extremely impressed by the service provided by Richard Anderson. Must say Top Class

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Red

8 de oct. de 2014

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At Crown Mercedes Benz, I have had outstanding service from my service rep. Tom Cammarata for my three SL550's during the past 14 years. Tom has always been there for me, with positive feedback with a smile and nothing is too much work for him. I look forward to dealing with him because I know he will always have a solution to any problem I may have! I had some questions about my car, and Tom set up an appointment with Ed, the garage rep. who knows EVERYTHING there is to know about my car! Ed stayed with me until I understood how it all works, explaining in detail why and how! He told me about new and exciting features I never knew about my car! He is a Godsend!

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Bryan L.

7 de oct. de 2014

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Gary is a great guy, honest and helpful. I used to have my XKR serviced in another dealer and was never pleased... brought it to Gary and he did what the other guys would never do and should have. Thanks, Gary!

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MelissaUSF

7 de oct. de 2014

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Working with Greg at Crown Eurocars was a very pleasurable experience. He is in incredibly knowledgeable about Mercedes Benz vehicles and was very helpful throughout our decision making process. When it came time for my husband and me to discuss our decision he was very respectful of our time and space. He also stayed 2-1/2 hours late so that we could leave that night with my GL450. Thank you for the great service!

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DavidMiller.CannonsMarina

7 de oct. de 2014

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Jim, I wanted to let you know that buying my new Mercedes from you was a very pleasant experience. You made the transaction go very smoothly. Operating Cannons Marina for the last 45 years I know what it's like to have satisfied customers. I'm enjoying my new SL. Thanks

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MelissaUSF

7 de oct. de 2014

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Working with Greg at Crown Eurocars was a very pleasurable experience. He is in incredibly knowledgeable about Mercedes Benz vehicles and was very helpful throughout our decision making process. When it came time for my husband and me to discuss our decision he was very respectful of our time and space. He also stayed 2-1/2 hours late so that we could leave that night with my GL450. Thank you for the great service!

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craig423

6 de oct. de 2014

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I live in Wellington, and thesis the second Mercedes Benz that I have leased form Ron Krag. He treated me with respect and has diligently checked on me throughout the last few years making sure I am satisfied with my vehicle....In addition, seeing where I am at with the mileage for the car as I had a cap of 45,000.When a special was available, he made it happen.This is the only car dealer that I will EVER work with. I am referring my client's and friends to Ron Krag.The financial manager Marc Israel, was additionally amazing as well. Paperwork was seamless, and explained the details of the new terms to me.Pleasure working with these two Gentlemen.Stef Glaser

BJ

Betty Jones

5 de oct. de 2014

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My recent Mercedes service experience at Crown was such a pleasure mainly due to my service tech, Mr. Tom Cammarata. Tom seemed very sincere and helpful. He also kept me updated as to my servicing timeframe. It was a joy to work with him, the best I've had since purchasing my car at Crown Eurocars. It was worth the drive from Bradenton to Crown Mercedes in St Petersburg. Betty Jones Bradenton, FL

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Greg

5 de oct. de 2014

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Rick Anderson is awesome. I've worked with him for years and trust his advice and recommendations.

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kathleen Evans

5 de oct. de 2014

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I purchased a CPO E350. The car is absolutely great and I love driving it. The buying experience was positive and I took possession of the car quickly. However, there is a small crack in the windshield that had been previously repaired. The repaired crack is eye level on the passenger side and the only solution was to replace the windshield. Once I talked to Rene Cejas, the used car sales manager, the process went quickly. I was going to be in New York for the month of October and Mr. Cejas arranged for me to get the windshield replaced in NY rather than wait until I returned to Florida in November. All details were handled between Crown Eurocars and Mercedes Benz of New Rochelle. All I did was drop off the car!!! I will be a Mercedes Benz owner forever and I am grateful to Crown Eurocars for going beyond my expectations to address the problem.

JP

Jack Partington

4 de oct. de 2014

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From the moment you walk in the door to when you leave with your new Mercedes, the experience is nothing short of spectacular. My salesperson, Omar Rodriquez went above and beyond to make the deal happen and lead me through the whole buying experience. I will certainly be back.

BN

Bob's N-Trains

4 de oct. de 2014

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Just a few words about our experience at Crown Jaguar St. Petersburg, Fl this week. We are planning a twenty four hundred miles trip and asked our service advisor Rick Anderson to make sure our vehicle would be up to it. We have had Rick as our advisor for over four years and with over 130,000 miles on our 2006 XJ vanden Plas we believe Rick has managed our vehicle's maintenance with such professionalism that it has allow us to take this trip and will allow many more to come, with the confidence that we will have a safe and enjoyable trip. Thank You, Crown Jaguar and Rick Anderson.

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john newkirk

2 de oct. de 2014

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I bought an s class from this dealership and have had a great experience with service. I was in Virginia on a long trip when my car starting started running rough. the dealer there did a very poor job attempting to repair my car. I made it back to florida before the problem started again. Frank (the service manager) spoke with the other dealer and told them how to perform the proper repair to remove the water in the vehicle and replace the rear SAM. they replaced the rear SAM but did not remove the water. when I brought the car into crown Charlie Apple helped facilitate the repairs and my car was fixed right. thanks

MM

Mustafovacik MD

2 de oct. de 2014

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The people at crown are very professional especially Charlie apple. I always have an excellent experience when I bring my vehicle in. the service is very prompt and this I like.

LM

Lin M

29 de sep. de 2014

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Greg was great! He provided excellent service and got straight to the point without having to haggle with prices. He listened and got me to where I needed to be with an excellent deal. I highly recommend him, he's a super star!

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trazalynn

27 de sep. de 2014

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Best customer service experience by far. Phillip ensured my husband and I had all of our questions answered and we most definitely will be referring him to our friends and family for their future cars!!!

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db

26 de sep. de 2014

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Not enough words to say how much we appreciated the wonderful experience at Crown when we were coming in to see a used car that we were interested in. A beautiful red SLK 300. As soon as we arrived we were treated with courtesy and professionalism by all of the staff we encountered.We had the privilege of being helped every step of the way by Jim Smith. He made the whole process in every aspect a true pleasure instead of an ordeal like we have had in times past at other dealerships..HIs knowledge, patience, and professionalism helped us in more ways than we can tell. He answered all of our questions, went above and beyond to make sure we were informed and satisfied in our decisions. We will be coming to Crown from now on for all of our vehicles. Thank you Crown for such a professional and helpful staff in every Dept. and especially for one such as Jim.DB & PB

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D & P SLK

25 de sep. de 2014

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Never enjoyed or have had pleasant experiences at car dealerships until now. We came to Crown and from the moment we walked in and thru the whole time we were there it was a very pleasant experience in every way. The professionalism of all the staff and courteous care we received was second to none. We were privileged to have Jim Smith helping us with all of our questions, decisions, and the process of our purchase of a fine automobile, the red 2010 SLK 300. He made the whole experience actually enjoyable and relaxing. His knowledge, patience, and professionalism in every aspect helped us more than can be told. We will be coming back to Crown from now on for all of our automobile needs and want to thank Crown for having such a great staff in every dept. and especially Jim, that helped us!

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Angela Georgiadis

25 de sep. de 2014

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I brought my car in for service and to get a headlight fixed. Frank and Charlie were wonderful and kept me informed of the work progress the entire time my vehicle was in the shop. What a pleasant experience!!!

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Charles F

25 de sep. de 2014

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For four years ago we purchased a Mercedes from Crown Eurocars and have had it serviced exclusively there. Our service rep from the beginning has been Tom Cammarata who has bent over backwards to make the service experience as painless as possible always with a friendly smile and a can do attitude. Having owned cars for more than 40 years I can say that Tom, his associates and Crown Mercedes Service department is far superior to any service department I have ever known or dealt with. His service teammates, Richie, and Charlie have stood in well for Tom at times and were just as nice and professional. It is obvious that Frank Caporicci , the service manager has put together a winning team.

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pegmc1

25 de sep. de 2014

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I had the pleasure of working with Karl Peterson to purchase my CPO 2011 Mercedes GLK 350 4Matic. I am moving back up north so the 4Matic feature was important to me. I had been searching for this model and Crown Euro Car just so happened to have a 4Matic, and it was in the exact color I was looking for with low mileage. How lucky could I get! Even the price was right. Since I live in Port St Lucie, most of my transaction with Karl was done by phone. He worked with me to get the paperwork done quickly. From the beginning he was pleasant and professional, never pushy. It was worth the trip to get this car. It is like brand new. When I arrived, I met Karl for the first time. The car was waiting for me all ready to go. It was the easiest car buying experience I ever had. I would not hesitate to recommend Karl Peterson and Crown Euro Car.

KA

Ken and Deb Haugh

24 de sep. de 2014

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Len made our purchase of the jaguar a very pleasant experience for us. He was very informative and found us the exact car we were looking to purchase.

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THiggins58

23 de sep. de 2014

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Jim Smith was excellent with his explanation of everything on the car and how it works. He is very knowledgeable and you can tell experienced with the Mercedes product. Great birthday experience!

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Steven Demanett

21 de sep. de 2014

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I searched long and hard to find the car I wanted, Crown Eurocars had 1 of only 2 that I was able to find during the Mercedes-Benz certified pre-owned sales event. Crown's Live Market Pricing at first seemed like a gimmick to me but I quickly saw it was no joke and I was able to purchase my car for a lot less than even the same model car that had less options. Since I purchased this car online, never traveling to Florida to see or pick it up, Greg Sarantis and Ken Klak worked very quickly to get all the paperwork and details wrapped up before the tight certified pre-owned sales event was over, securing for me a great deal. Greg is very attentive, responsive and flexible, he has made my car buying experience so nice that Crown Eurocars and Greg will be my first and probably my only stop when purchasing another vehicle. I'm sure Greg is working with multiple buyers at a time but he made me feel like I was the only one he was working with and even made himself available after hours to address any concerns I had and always kept me updated, be it through email, SMS or MMS, every step of the way. We even had the car shipped to Crown Eurocars in Dublin, Ohio to save about half the cost of shipping to my door. This is really how car buying should be, no hassle, no pressure, just find the car you want and buy knowing you're getting the best possible deal there is. Until next time ...

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scdemanett

21 de sep. de 2014

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I searched long and hard to find the car I wanted, Crown Eurocars had 1 of only 2 that I was able to find during the Mercedes-Benz certified pre-owned sales event. Crown's Live Market Pricing at first seemed like a gimmick to me but I quickly saw it was no joke and I was able to purchase my car for a lot less than even the same model car that had less options. Since I purchased this car online, never traveling to Florida to see or pick it up, Greg Sarantis and Ken Klak worked very quickly to get all the paperwork and details wrapped up before the tight certified pre-owned sales event was over, securing for me a great deal. Greg is very attentive, responsive and flexible, he has made my car buying experience so nice that Crown Eurocars and Greg will be my first and probably my only stop when purchasing another vehicle. I'm sure Greg is working with multiple buyers at a time but he made me feel like I was the only one he was working with and even made himself available after hours to address any concerns I had and always kept me updated, be it through email, SMS or MMS, every step of the way. We even had the car shipped to Crown Eurocars in Dublin, Ohio to save about half the cost of shipping to my door. This is really how car buying should be, no hassle, no pressure, just find the car you want and buy knowing you're getting the best possible deal there is. Until next time ...

J

JDfromDC

20 de sep. de 2014

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Larry Chapman was excellent!. He took great care of me during and after the sale. Marc Israel had me thru the purchase contract in a flash. It was a first class experience!

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jdoty9999

20 de sep. de 2014

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From the minute Larry walked over to greet me at Crown Euro Cars until I drove my new Mercedes off the lot, I could not have asked for better customer service or respect as a buyer. He worked diligently to get me a great trade in on my BMW and worked out an incredible deal to get me into the new Mercedes. He listened and responded to my requests. He took care of all of the deal and got me in front of the Marc Israel, the Business Manager and got me out the door with very little time on my part. It was an awesome buying experience. He even got me a loaner so I could take care of some business while they got my car ready to go. Exceptional service in days when many dealerships have forget how to take care of customers.

BB

Bob Brennan

18 de sep. de 2014

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having experienced throughout the years maintenance supervisors I can honestly say that Charlie Apple and Richard Webb impressed me to the point that I would like to show my gratitude for their expertise and knowledge in my most recent experience at crown. I would highly recommend to anyone interested that they could feel confident with all the personal here at crown eurocars.

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glseay

18 de sep. de 2014

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My wife and I spent the better part of the afternoon at the dealership and Anthony and Phil made our time there melt away with their personable demeanor towards us. We really enjoyed and appreciated the time they took to explain everything to my wife and I about our purchased vehicle and we are thankful for the attention. Mark Israel walked me through the finance process and helped me to understand what options that were available and how they would or wouldn't help me. Believe me it was a wonderful experience from the beginning to the end. THANKS GUYS!

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eronnlof5678

17 de sep. de 2014

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Gary Sunley, our service representative, has been wonderful since we purchased our first Jaguar vehicle. He has been very attentive and willing to assist with whatever we needed looked at or repaired with our XJL. Everyone and everything has been a very pleasurable experience for us from the day of purchase at Crown Jaguar! :)

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Nick and Connie Dukas

16 de sep. de 2014

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Michael Niezbecki and Bill Martin are exemplars in what they do. I am delighted with the new Jaguar and also with these gentlemen who made the transition from one car to another seamless.

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M&M

16 de sep. de 2014

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I loved my 2008 GL 450 and was ready to upgrade. I spoke with Greg Sarantis and gave him my specifications. Not once did he try to dissuade me from any of my "must haves". He worked hard and diligently to find me the exact car I wanted. He was always professional, well informed and available. Made my car purchase stress free. My husband will be looking to purchase a car from him soon. Thanks Greg for all your hard work. Marcela

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Aelon

16 de sep. de 2014

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This was our second experience purchasing with Crown and once again, the customer service was excellent. Greg Sarantis found my new CLA with everything I wanted and had it shipped all within a week. Attention to detail and customer service from dealerships are a rarity these days, and Crown always goes above and beyond. So happy with my new Mercedes CLA!

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MMostajo

16 de sep. de 2014

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I loved my 2008 GL 450 and was ready to upgrade. I spoke with Greg Sarantis and gave him my specifications. Not once did he try to dissuade me from any of my "must haves". He worked hard and diligently to find me the exact car I wanted. He was always professional, well informed and available. Made my car purchase stress free. My husband will be looking to purchase a car from him soon. Thanks Greg for all your hard work.Marcela

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Sun

11 de sep. de 2014

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came in Crown Eurocars, for my new CLA, Dave Siskin and Marc Isreal, Had wonderful experiences.

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Warren Eisenhower

11 de sep. de 2014

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We have just come into possession of a 2012, S-550, Mercedes-Benz, after owning and driving BMW 7's for 35 years. We needed someone to orient us to the Mercedes, Dave Siskin was extremely helpful, especially patient with my wife's questions. He helped us feel comfortable with this vehicle, for which we are most grateful.We'll be back.

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merz14

11 de sep. de 2014

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My recent purchase was the easiest that I have ever gone through. I Emailed Jim Smith my wish list, he found the vehicle and had it shipped here on my word that I would buy it. I was offered "sight unseen" a price for my trade that matched another dealers offer which tells me that Jim has done this a few times before. Greg Sarantis was very knowledgeable about the features which helped. Greg was surprised that I did not know how to shift the new car into gear and had never driven one before I purchased. Marc Israel guided me through the paperwork in no time at all. I shopped all the Mercedes dealers for 100 miles and Crown Eurocars offered the best trade in and bottom line price by far.

N3

Nestor 30

11 de sep. de 2014

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Anthony Diamond helped my wife and I buying our E350 He was very professional.He gave us very honest advise and Everything he promised came thru! Nice person!excellent n hard worker.thanks Anthony.

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patpat1

10 de sep. de 2014

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Tony Diamond took personal attention and service to new heights. I agree with the other comments about him attesting to his honesty, personal service, professionalism, trustworthiness, friendliness, and knowledge. He's accommodating to your schedule and preferences. He listens to your questions/concerns and answers with real advice. This man knows what he's doing. He gets to know you personally, and cuts the sales tactics. He's not happy if you're not happy. This was my first car lease, I'm a young professional who was interested in finding a nice new car at a great lease rate. Tony followed through and beyond with my brand new 2014 MB c250! I'll be going back to Tony for a long time. Highly recommend his service. Thanks Tony!!!

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jtalaric

7 de sep. de 2014

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We found Anthony Colarulo to be professional, informative and hard working. He was also thoughtful and allowed us plenty of time while he assisted us in our purchasing decision. Overall, we had a very good experience and look forward to buying from Anthony at Crown Eurocars again.

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Madelaine20

4 de sep. de 2014

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Tony Diamond helped both my son and I buying our Ml350 and GLK350. He was very honest and professional. He even went out of his way to help my eight year old feel content and made friends with him right away.He gave me very honest advise about another vehicle I wanted to buy and how it would be a mistake. Everything he promised came thru!I recommend to buy all your cars from him.Great experience!Larry in parts was also very helpful and professional !

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pas550

4 de sep. de 2014

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I will Highly recommend Crown Mercedes after my experience Anthony Cularulo was Knowledgeable with the products went out of his way to help me with my decision, Same with Kevin Robert And his finance Department I love my 2015 S550. Thank you

JL

Joe L

3 de sep. de 2014

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Just a note that Richard Webb's customer service at Crown Eurocars is second to none. Hence one of the many reasons for purchasing my fourth Mercedes from Crown.

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comono93

3 de sep. de 2014

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Great people, Tony Diamond helped with a 2004 Maybach for my dad back in the day and he treated me like I was buying a $300,000+ car. Love my 2014 ML305!Thanks!

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patricia

1 de sep. de 2014

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omar was very helpful with my recent purchases. the finance department went the extra mile and was able to get my rate even lower than expected. the manager was helpful in identifying rebates. overall experience was great.

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abinum

28 de ago. de 2014

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ANTHONY COLARULO WAS WONDERFUL ON HIS EXPLANATION ABOUT MY NEW CLA250, HE REACHED ALL MY EXPECTATIONS.I HIGHLY RECOMMEND HIM TO ANYONE LOOKING TO PURCHASE,

GB

Green Bay Packer Fan, Greg

26 de ago. de 2014

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Larry Chapmann was ease to work with. Also helped after the sale! . When I am ready for another car I will call Larry first.. Being from Wisconsin, he made it ease, to make it happen. Did I tell you I love my SL550.

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johnnyfulvia

25 de ago. de 2014

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It is always easy to deal with someone who is eager to please...without applying pressure. Our buying experience with Jim Smith was most pleasant. He shared all the information we needed to allow us to make an intelligent decision in buying a used car. He was very well acquainted with the merchandise and helped steer us into a wise buy.

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doctorg321

22 de ago. de 2014

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We've leased many vehicles from Ron Krag at this location. Ron always goes out of his way to make sure we receive the best service. We appreciate your professionalism and outstanding customer service. We certainly will be back.Dr. G. Linsey

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L&M Martinez

21 de ago. de 2014

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Our salesperson, Bill Martin, couldn't have been more accommodating. We had been driving a BMW 740 that we had been happy with and Bill convinced us that we would love a Jaguar. He was right! We love our new XJ. Bill has been was very helpful throughout the whole process and even now, continues to be (with tinting windows, etc.). We would not hesitate to recommend Crown and especially Bill, to others and look forward to getting our next Jaguar from him.

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Shannon M

20 de ago. de 2014

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Karl Peterson was wonderful to deal with. He went above and beyond to make my purchase great. I love the fact that he wasn't pushy. I highly recommend him to anybody looking to purchase.

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David

16 de ago. de 2014

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Guys were great, if it wasn't for mile n, and Karen, I would have gone somewhere else

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L & M Martinez

15 de ago. de 2014

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Bill Martin is an asset to your company. We were unsure that we wanted a Jaguar because we had been driving a BMW 740 which we had been very happy with. Bill convinced us that we would be happier with a Jaguar and he worked very hard to make the deal possible. He was right. We love our new Jaguar! Not only did he sell us the car, but he has been there for everything me needed after the sale (i.e, window tinting, etc.). We would not hesitate to recommend him and your dealership to our friends.

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klblaw

15 de ago. de 2014

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Karl Peterson is a seasoned professional. He possesses the knowledge and skills to provide what the customer wants at a price they want to pay. Thanks for sticking with us and finding a way for us to get a great car.

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lawsonlb

15 de ago. de 2014

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Karl Peterson is a seasoned professional. He possesses the knowledge and skills to provide what the customer wants at a price they want to pay. Thanks for sticking with us and finding a way for us to get a great car.

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Andrew & Melinda Argintar

13 de ago. de 2014

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We previously left a review on August 5th, however, unfortunately, the website reflects us giving Crown Jaguar a 3 as opposed to 5 star rating. We have purchasing Jaguars at Crown Jaguar for about 15 years and have nothing but praise for our sales consultant, Len Wallace, and Karen who supervises Crown's service department. Len Wallace's personal and considerate honest advice on meeting our automobile needs has spoiled me to the point that we do not shop elsewhere. Great dealership and great personnel!!!

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Glenn Laiken

13 de ago. de 2014

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Greg Sarantis was amazing, he exceeding my expectations. I have been buying luxury cars for 50 years, and I must say that my experience with Greg was as good as any I have ever had. He truly cared about my wants and needs, he followed through until the end, and then went a step further. I live in Knoxville, TN and he is in Florida. He called me to ask if I had any questions about the car or if I wanted to spend time over the phone reviewing how to use all the computer technology that comes with the car. He arranged to take home the same car that I bought so that we could have a telephone meeting on a Sunday morning. He sat in his car and me in mine. I was able to go through all the systems while he patiently helped me understand how to get the most out of my car. He made me feel like nothing was too much for him, so much patience and concern about my understanding of how to truly enjoy my new 2014 Mercedes E250 Blue Tech. I would highly recomment Greg to all my friends, and I told him I would do so. I have never bought a car "sight unseen", and was concerned about how this would turn out, but Greg told me to please call him the minute the car was delivered so that he could hear my excitement.....and he was right!Greg has a new customer for life, I will buy all my future cars from him...If anybody would like to call mr with any questions, please feel free to do so.Glenn Laiken....310 990 0711

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jfl1020

13 de ago. de 2014

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All service advisors should model their techniques after Richard Webb. He's very professional, has outstanding knowledge of Mercedes Benz vehicles and does what he says he's going to do when he says he's going to do it and at a competitive price. What more can you ask for from a car dealership?I've been his customer for over 9 years and I've never been dis-satisfied with his performance. He has restored my faith in car dealerships for service.Thank you, Richard!

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wee

12 de ago. de 2014

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Totally impressed with the professionalism of the staff at Crown Euro Cars. Charlie Apple has been fantastic. I had a problem that was completely covered by warranty. Charlie Apple made the process. very easy....from the loaner to getting my car back...every thing went smoothly.

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Geomal

10 de ago. de 2014

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I would recommend Jim to my friends. He was pleasant and laid back. As a teacher, I felt like he was looking out for my best.

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thecookandbaker

9 de ago. de 2014

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My husband and I decided to test drive a crossover SUV and left the dealership six hours later with a CPO 2012 E350 beautiful, blue convertible. And the best part is that Dave Suskin and Marc Israel made the process fun. Really. Dave is simply a wonderful sales person. Thank you for the best car buying experience we have ever had. We hope our car is trouble-free for years, but it will be a pleasure doing business with Crown Eurocars. Carole Giampalmi

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Pat Kelly, Realtor

7 de ago. de 2014

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I have purchased Mercedes cars in the past at Crown, however I bought my present 2011 E350 pre-owned from another dealer. However, when I explained by warranty item, I was not made to feel bad since I did not purchase at Crown. My Service Consultant, Anthony Bottino was fabulous. Had some warranty items that needed repair or replacement and he made the entire process very easy. He greeted me the day I stopped in to talk about some issues, gave me his card and I made an appointment the next day. From the loaner to getting my car back Anthony helped make everything stress free and smooth. I would highly recommend him and Crown as the experience was handled with attention to detail and professionalism. Thanks, Pat Kelly

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AG

6 de ago. de 2014

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We took our Mercedes 63 AMG to this dealership. We bought our car about a month ago. We had some warning signals going off on our dash board and we took there for them to check and make sure sure everything was ok with the car. We picked up the car and 2 days later the lights came back on. We took the car back. The staff would promise call backs and they would never call us back promptly. They worked on the car for most likely another 3 days. Again we go pick up the car and now all the warning lights are going off. Ok now we are on our third trip to this dealership. Once again even though there were promises of call backs they never follow through. My partner decides to call Mercedes Benz of America. Because since the car was still under the warranty we became very suspicious that they were doing unnecessary work in our car in order to maximize their profit against the manufacture's warranty. After many days without call backs and a resolution we decide to move the car to Mercedes Benz of Tampa. They said they couldn't move the car because they had the car all in parts. So later yesterday, miraculously they said that the car was working fine after someone worked on the car through the night. My partner goes and picks up the car. When my partner asks what was wrong with the car they couldn't say because the person who worked on the car had not put the notes on the system. As soon as he drives away there was a clicking noise on the front wheel and the back up camera was not working. He asks for the person who worked on his car and they said he was not there because he had a dentist appointment. The service manager comes and explains that it was not a big deal they can fix it quickly. Yes they did it fix the clicking noise. However last night, when we were driving the car, the headlights started to flicker. On top of all that, we had purchased a blue tooth connector to stream music which is still missing after they worked in our car. In conclusion, if you have a Mercedes AMG you need to be aware that for a technician to work in your car they need to have a special training done by Mercedes Benz of America. After three tips to this dealership the problems with the cars continued to escalate. This morning at Mercedes Benz of Tampa they said that the car had been coded completely wrong. If you are looking for assurance, safety, professionalism and excellent service stay away from the service department at this dealership. Through our experience with them it became obvious that they absolutely don't know what they are doing and they are not qualified to work on the cars that they sell. You take your car to a dealership in order to avoid this kind of problem and this was the worst experience we have ever had dealing with mechanics. Stay away from this place.

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PeteW

5 de ago. de 2014

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We had an excellent experience having our GW Sprinter RV checked out at Crown. Our service advisor Charlie Apple was excellent and much on top of his game. He and Crown have that magic combination of professionalism, attitude and service that many can only hope for, We have owned a number of luxury vehicles over the years and believe our experience at Crown was the best service experience we have had, Keep up the good work!

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tameika74

5 de ago. de 2014

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Got the job done no complaints here. Nothing like good customer service and some snacks.Everyone had a smile on their face. I did not detect in tension in the room. Which is important when looking for a car or anything for that matter.

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JustinTran

1 de ago. de 2014

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Tony was fast to response from online chat. He help me look for the color and style from his lot and also surrounding area dealers for black CLA 250. He replied by text ,email and by phone. He and his finance manager stayed til 9:15 to finish paperwork and give tutorials inside vehicle.

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David NRB

1 de ago. de 2014

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I had the pleasure of working with Ron Krag for the third time this year. Ron is the reason I continue to purchase my vehicles at Crown Eurocars. He is professional, pays attention to the details and always delivers on the commitments agreed upon. Thank you Ron for another Outstanding experience.

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Connie C

31 de jul. de 2014

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Anthony Diamond has helped me with my car decisions for 10 years. He has the utmost integrity and believes in doing the best for his customers. He will never guide you in the wrong direction. His knowledge of cars and his passion to help people are combined with his dedication in finding and doing what is truly best for his customers.

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Jensenjv

30 de jul. de 2014

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We have had the pleasure of working with Ron Krag on two separate occasions. The experience has been very positive on both counts and we would highly recommend him. Crown Eurocars is lucky to have Ron representing them.

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Dr. Becker

29 de jul. de 2014

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Russell was exceptional in every way- courteous, sincere, helpful and honest. It was a pleasurable experience working with him in every way.

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Bastien Bonnet

29 de jul. de 2014

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Great job from both Larry Chapman and Greg Sarantis, they helped me a lot on the purchase of my used Porsche Boxster. Great level of professionalism at Crown Eurocars, I would like to thank the whole team. It is great to be treated with respect and feel special. This is what you need when buying a luxury car.

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DPNOLE92

29 de jul. de 2014

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Thank you to Crown Eurocars and Ron Krag for another terrific experience. Took delivery of my CLA just a couple months ago and it's everything I hoped it would be. Communication was terrific. Ron's an easy going guy and enjoyable to work with.

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Raywilliams726

28 de jul. de 2014

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Crown is all about customer service, extremely professional, and right to the point. It was a pleasure doing business with Steve Doran, and Crown Eurocars!

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Thomas doty

28 de jul. de 2014

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My wife and I went to Crown Euro cars to look at the Mercedes and were pleasantly surprised by the no pressure very friendly easy approach of Greg definitely a five-star experience

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murphjsm

28 de jul. de 2014

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We have purchased 20 - 25 vehicles over the last 40 years and this was our first Mercedes. Thanks to Greg Sarantis and Kevin Roberts for making a pleasant seamless transaction from test drive , to financing, to home in less than 2 hrs. Thanks again to Crown Eurocars - this was the best decision we have made in a long time. Jo-Ann & James Murphy

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Molly Neel

25 de jul. de 2014

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Don't go anywhere else! Dave Siskin is the best to work with and made the process so easy!! We love Crown and will not buy our cars anywhere else!!

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krubin

25 de jul. de 2014

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I contacted Crown Jaguar to have repair services done to my Jaguar. I had the pleasure of meeting and working with Gary T. Sunley. Gary told me to come right in and he will take care of me. Gary was very professional, knowledgeable and caring. Gary was able to help me understand the issues that I was having and gave me a plan of action to get it done. When Gary realized that a part had to be ordered, he had a rental car waiting for me (at their expense).As a result of my visit, I purchased a pre-owned vehicle from the lot. With this Gary, took the time to make sure that I was comfortable with the sale from beginning to end. He was available to provide an extra peace of mind and continued excellence of service.Thanks Gary, you are wonderful!KVR

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Jim Longstreth

23 de jul. de 2014

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We didn't buy our SLK320 from this Dealer but Service Advisor, Tom Potter has always made us feel like we are loyal customers that did. Couple of weekends ago on a Saturday, the oil lamp came on. Wasn't sure why and I was close by. So I came in knowing it would be a hectic, late Saturday morning. Told Tom what it was doing and he immediately identified what it could be. Mentioned of course that the mechanic's were backed up but it was fairly simple for him to take it back and bleed a half quart of overfill out of the car. This was due to the last oil change putting too much in it. (Not this dealership of course.) I was in and out in 30 mins. Good Job Tom Potter and you made it a Crown experience for me.

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Nabyrd

23 de jul. de 2014

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Bill Simpson and his team are always so helpful and get us the parts we need!!!

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Joan McGuinness

22 de jul. de 2014

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Dave Siskin made my purchase of a new car painless! In all areas, he is extremely professional. I have gone back a second time to have Dave review all the interior functions with me. He is very patient!

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Andrew, Marcia

22 de jul. de 2014

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Dave, Could not have been more helpful in the buying process. We thoroughly enjoyed his insight and expertise. I would gladly purchase another car from him when the time comes.

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Perla P

22 de jul. de 2014

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Tom Potter was our service consultant and I couldn't be more pleased with the service I received from him! Our appointment was at 7:30 AM and the shuttle service doesn't start until 8:00 AM so he offered to drop us off to Cracker Barrel for breakfast and took time out of his busy day to do so. I will definitely recommend the service department!

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Jon and Angela Barker

22 de jul. de 2014

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We had the pleasure of dealing with Tom Potter. He went well above and beyond by helping us install a rear panel in our Mercedes ML350. Extremely knowledgeable, friendly, and a great pleasure dealing with him. Great asset to your company. We will be back. Thank you Tom Potter!!! Jon and Angela Barker

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MDN

21 de jul. de 2014

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I purchased a vehicle at Crown Eurocars in October of 2012. I have been impressed with their facilities, communication, quality and follow up. My recent routine service was facilitated by Tom Cammarata. He went out of his way to accommodate my schedule and to be certain that even the smallest issues were addressed. The Service Department is like a comfortable lounge, but they are so prompt that I rarely spend much time there. I highly recommend Tom and Crown!

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drerichuntington

21 de jul. de 2014

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We began our search for a very specific vehicle. Problem was that it is year end and there were only a few left across the country. Jim and his team searched and negotiated for several weeks with other dealers and finally came through with exactly what we were looking for! Great price, friendly and efficient service. Thanks Jim!

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commonsensical

19 de jul. de 2014

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We took our Jaguar to Wilde Jaguar in Sarasota because the car will "shake" when reached 60 miles.We were told that the car had flat spot because we did not drive it enough, (2600 miles) in 6 months.They wanted to sell us a new set of tires, when the car is not a year old. At that time we contacted the Corporate office in NJ and they suggested that we take the car to another dealer. That's when we went to Crown Eurocars. WHAT A DIFFERENCE.They contacted the Corporate Office, and replaced the tires without cost, since they were under warranty.They are honest, professional and hard working people, that don't try to take advantage of older customer like us.THANK YOU KAREN, THANK YOU GARY.

DD

Debbie Dragon

15 de jul. de 2014

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I purchased a 2014 E350 convertible from Marc Sexton and the selection process was fun choosing all my options on my new car, and Marc kept me updated on the progress of my car as it was being built. Over the last 16 years I have purchased five Mercedes from Crown Eurocars. I love the extremely quick new car closing process. Marc took the time to show me all the options on my new car when it finally arrived in the showroom. I'm still having fun with my new options like the parallel parking feature! Thanks Marc- see you in a few years when I buy my next new car!

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JMAC66

15 de jul. de 2014

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Jim Smith initiated an appointment with Jaguar Service to correct an issue for me. Gary Sunley went above and beyond to ensure the problem was solved quickly and efficiently. He used initiative to find a solution that benefited both Crown Jaguar and the customer. Finally, Jim Smith, as usual,put the finishing touches on the deal by coming in on his own time to advocate for me. In sum, Jim and Gary put forth extraordinary effort on my behalf for which I am very grateful. Karen runs a top notch department, ensuring her customers are kept informed on the progress of service on their cars. Strongly endorse the team.Thanks.

JG

John Gamble

12 de jul. de 2014

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It has been a joy to work with Tom Potter over the past 4 years. He continually goes above and beyond my expectations to help me with "all things cars." He's very knowledgeable, efficient, and personable. He makes every interaction with him seem more like a friend-to-friend relationship rather than a strictly business relationship. Tom is clearly one of.a kind!

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schu57

11 de jul. de 2014

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Am so blessed to have Richard there to take care of everythingwith a smile!Attention to detail and always looking out for me. Very appreciated.Also a pleasure to work with Charlie Appleso helpful !

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BJA

10 de jul. de 2014

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Requested a quote for a specific car with a specific VIN. Email replied with requested info asking me when I would like to come in to see the vehicle. Stopped by the dealer next day. Salesperson wasn't sure if the car was luxury or sport model and said photos may be incorrect. Then said the car has been sold, but he can sell me a different car that is $4K more. Said I have experienced the classic bait & switch and walked out the door.

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Wendy

9 de jul. de 2014

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As always, Tom Potter, who has been my service provider for many years, is very professional, kind and knowledgeable. Tom Potter never fails to follow-up with me concerning my car and is a true pleasure to work with. The service I receive from Tom at Crown Mercedes is by far the best in the area and I would recommend him to anyone. Thanks again Tom !!!

HC

Happy customer

8 de jul. de 2014

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I took my mercedes in for service at Crown Eurocars and Tom Potter was there to help! He went above and beyond to ensure that my needs were met and I was very happy with my service. Thank you Tom!

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paula bunk

6 de jul. de 2014

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Jim Smith made our purchase a very relaxing experience. It was a pleasure to deal with him. He was very helpful, and professional in every way. Also other members of the Crown team were extremely kind and helpful. We will definitely come back in the future.P and D Bunker

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Rick

3 de jul. de 2014

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As a marketing professor, I tend to be somewhat extra critical of services provided. However, Larry Chapman at Crown Cars was absolutely fantastic! I have absolutely no negative feedback and trust me, that is a rarity for me. The entire purchase process flowed very smoothly. There were no "hidden surprises," and Larry listened to my concerns. Further, I appreciate the post-purchase follow-up. I very highly recommend Mr. Chapman!

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David NRB

3 de jul. de 2014

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Richard Webb is the ultimate service advisor. He is professional, prompt, efficient and always welcomes his customers with a genuine and sincere positive attitude. Richard makes having a car serviced a pleasant experience. Thank you Richard for taking care of my vehicle as if it was your own. I always recommend Crown Eurocars because of Richard Webb and sales professional Ron Krag.

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Sports fan

2 de jul. de 2014

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Russell Bauer was a consummate professional in leasing us a new Mercedes. It happened quickly and couldn't have gone any better. I highly recommend him.

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Bousaun

2 de jul. de 2014

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Really impressed with the great staff at Crown Eurocarss. Russ Bauer has been fantastic!!! His knowledge of the car, patient, and friendly service made my parents transition into their new car easy

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Nicole Morgan

1 de jul. de 2014

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Today, I visited Crown Eurocars to order another remote for my car. There were a few hurdles to be jumped in order to get my remote to me before an upcoming vacation. Tom made it happen though. What a relief. I am so thankful that he saved me a few extra steps. Tom has been our service manager for 6 six years and he has bent over backwards to accommodate our needs every time. Superior work Mr. Tom Potter!

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SLundeen

30 de jun. de 2014

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The employees at Crown Eurocars were a pleasure to work with, from the beginning to the end. They were always available to answer any question, and provided timely responses. I am very pleased with their car and service. I highly recommend them and will absolutely return to them for my next car.

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CBABAT

30 de jun. de 2014

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MY EXPERIENCE IN PURCHASING FROM CROWN WAS PERFECT.MY SALES CONSULTANT, ANTHONY DIAMOND , MET THE CRITERIA OF WHAT MERCEDES EXPECTS FROM THEIR PERSONAL. I PURCHASED A CL 550 COUPE AND HE WAS KNOWLEDGEABLE ABOUT THE ENTIRE CAR AND ANSWERED ALL OUR QUESTIONS. HE WAS PROFESSIONAL,POLITE AND I KNEW HE WAS PROUD OF THE CROWN DEALERSHIP. THIS GAVE ME AN EXTRA INCENTIVE TO PURCHASE THE CAR TWO DAYS LATER. PAPERWORK WAS DONE OVER THE PHONE AND THE DETAIL GIVEN TO CAR WAS IMPECCABLE WHEN I PICKED IT UP. I HAVE OWNED 15 MERCEDES AND THIS WAS THE BEST EXPERIENCE THANKS TO ANTHONY DIAMOND. C.BABAT.

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tdagata

26 de jun. de 2014

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Spent over a year looking for the right car. Went to many dealers as far south as Ft Meyers. Always felt that I was treated like an idiot and that they were trying to screw me. I had done my homework and knew the values of the vehicles I was looking at and also knew the value of my Jaguar. Jim didn't try to fool around with the trade in value as we both knew what it was worth. After a little negotiation we came to a price we could both be happy with. I am an educated 65 year old who has purchased over thirty vehicles and this was one of the few times I walked away completely satisfied and not feeling I got screwed. I would recommend Jim and the dealership. Tom Dagata

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Afrey2

24 de jun. de 2014

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Tom was great! I was a tough customer but he did a great job. I really appreciate what he and the rest of the team did.

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msf1962

21 de jun. de 2014

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I just want to say that this was the best experience I have had on a purchase of a car from the first call made to Ron Krag to the delivery of the car. In addition, Larry his assistant was excellent also.Michael Faren

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yturshani

19 de jun. de 2014

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I found both Omar and Steve very knowledgeable and have successfully answered all my questions regarding all type of cars and USV's that I was interested in.I found Steve and Omar were very patient and very cheerful that made buying the car was very pleasant experience. I definitely come back again and recommend them to my friends and relatives.

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omgirl

16 de jun. de 2014

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We met Jim Smith when we were in the market for a Mercedes Sprinter cargo van. We had the opportunity to purchase the van before we drove a long distance for an artshow. I really recommend Jim. He is knowledgeable and he is very communicative. He helped us get the Sprinter in our price range and in our time frame. Jim really worked on our behalf, and I don't even know what he did. To this day, he is still checking with us to see how the vehicle is meeting our needs. I highly recommend Jim.

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abeetle

11 de jun. de 2014

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I began my buying experience with Steve Doran on-line; I was looking for internet prices for a new Mercedes CLA 250. Steve was very prompt, patient and helpful without being pushy. When my wife and I decided the CLA was the car for us we finally met Steve in person. He was a pleasure to work with. He always gave us the information we requested and never pressured us. We have purchased several vehicles from Crown and expected a good experience but Steve went above and beyond. I would not hesitate recommending Stephen Doran or Crown Eurocars to anyone.

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ortho606

4 de jun. de 2014

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Best New Car Purchase Experience Ever!I was looking to replace my 2002 sl500 convertible with the new E Class convertible. Since we knew exactly the option we wanted, it was manageable to shop pricing over the internet. Crown gave us the very best pricing upfront without all the "BS". Actually they killed the other Mercedes dealers on price. Dave Siskin and the entire staff at Crown was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Crown Eurocars. Jeff Miller

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Carpena

1 de jun. de 2014

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100% satisfaction from start to finish. Anthony is honest and trustworthy and goes above and beyond his job description to make sure his customers are satisfied.

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rdsol

30 de may. de 2014

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Most of the work done over the phone--extremely easy and honest in their approach--not something one always expect when buying a car. Pick up, delivery and return all seamless and very supportive of my challenging logistical needs. Highly recommend Crown and Anthony.

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lbaytan

30 de may. de 2014

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Tony has a very friendly attitude he makes you feel you're family. He took time to answer questions and to make sure you understood it, he even demonstrated it on the car. He is very knowledgeable on the product he's selling and have a very professional conduct. It was a pleasure being his customer.

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fredbrownbill

30 de may. de 2014

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We just bought our used Mercedes Benz from Stephen Doran and from the beginning right through to the delivery, he was efficient, friendly and made it all relatively painless. He made our purchase the best car buying experience I have ever had in the many countries I have lived in. I would recomend Crown and Stephen to anyone I knew wanted to buy a vehicle. I also want to add that my previous experience was with Crown Audi in Clearwater and they were great too. Crown is doing the right thing, the right way and deserves success. Thanks Steve! :)

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georgegrana

29 de may. de 2014

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My wife and I have NEVER had a more new car buying experience! Dealing with Ron Krag, of Crown Eurocars in St. Petersburg, Fl.,has been the most pleasant car buying experience either of us has EVER had!We have been shopping in our surrounding area for two months! We were shopping for a specific car, with specific equipment, we shopped 3 different dealerships. What we found was such fluctuation in price that we became discouraged, salesmen adding things we did not need or want, we gave up, why we would not settle for high pressure!A friend got us in touch with a car sales man who has been doing business with Crown Eurocars for many years, we gave him specifics, lo and behold we got what we needed and no hype! Ron Krag made the deal and we are grateful!I had never met Ron, this was a phone buy, the car was delivered, and we were thrilled, by the way it's my wife's car, happy wife, happy life!Ron has become my CAR GUY!Thank you Crown Eurocars and Thank you Ron!Ron, we will be doing lunch soon!

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gmronan83

29 de may. de 2014

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MY WIFE AND I WOULD LIKE TO THANK JIM FOR THE GREAT BUYING EXPERIENCE. JIM WAS THE BEST SALES ASSOCIATE WEVE EVER WORKED WITH ALONG WITH KEN IN THE FINANCE DEPT. I WOULD HIGHLY RECOMEND THE GUYS AT CROWN.

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Patelh

22 de may. de 2014

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I would highly recommend purchasing your next vehicle from Crown EuroCars, St. Petersburg. I found an immacualte car at a great price. Our salesman Karl Peterson was absolutley great!

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mtlfronts

22 de may. de 2014

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Every time my wife or I take our mercedes in for service we request Richard Webb. You run into service advisors everywhere you go, some good some bad!! Richard goes out of his way to make sure you understand everything that is required, complete explanation, prompt response, complete customer SATISFACTION!! I feel Richard needs to be acknowledged for his outstanding work

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missesbaker

21 de may. de 2014

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We told Jim what we were looking for and how much we could afford. He didn't bother trying to show us cars out of our price range! I got the perfect car; low miles & great price.

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wpanagos

15 de may. de 2014

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Tony Diamond has been our salesman for years. We have visited many dealerships but no one takes care of not only my husband and I but many members in our family.

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ryanweid

14 de may. de 2014

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Ben went above and beyond and even traveled to another dealership to make sure he got us the right car. Will bring my business here again!

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agc7512

12 de may. de 2014

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As the saying goes; "You get what you pay for" certainly applies for Crown Euocars, St. Petersburg. Not only are you purchasing a high end quality automoble, but you receive excellent customer service. I purchased my first car from Karl Peterson in 2007 and he made the purchase stress free as possible. He is a true professional and a no nonsense type of guy. When I bring my XK-8 in for servicing next door at Crown Jaguar, I come by to see Karl and see what he has on the lot to replace my wifes SUV. When the time came to trade the SUV, I new who to call. Karl knew what I was looking for, a 2011 CPO ML 450. He had two on the lot to see. I brought my wife on a Sunday (dealership was closed) in to see them and she picked the the one she wanted. The next day I called Karl to inform him that my wife had picked out the ML 450 she wanted. We came in and made the deal, did not even have to test drive the car, that is how much trust I have in Crown Euro Cars and in Karl Peterson. Buying a CPO Mercedes-Benz provides finacial security and confidence in the performace of the autombile. When the time comes to purchase another autombile, I can only hope Karl is still at Crown and does not retire in the near future. Regards,John S

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banquetmasters

10 de may. de 2014

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Tony Diamond made buying the car easy. At the time I was looking for a car for my daughter as well so we had visited several dealerships....the experience at Crown was by far the best! Thank you

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bnegusei

1 de may. de 2014

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I have been procrastinating buying a car for a while mainly due to not be able to find what I am looking for, however a few dealership I have visited didn't make me feel they want to do business with me till a friend recommended Crown Eurocras specifically a gentleman by the name of Karl Peterson, what a nice guy. He answered all my questions, He went out of his way to make me feel so relax it just took me less than one hour to purchase my beautiful E350 which I am very happy with. If anyone is considering buying a vehicle please visit this dealership and ask for Karl Peterson you won't get disappointed.

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MCR1970

1 de may. de 2014

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Working with Crown EuroCars on a Tuesday Evening in March was Fast and Efficient as I initially spoke with Jim Smith on the telephone regarding a Pre-Owned Certified 2012 Mercedes Benz ML350 the dealership advertised on the Internet (Auto Trader Site). After calling Jim and letting him know we would be arriving from the Greater Orlando area at the Crown Dealership after 7:15 pm Jim had the vehicle ready and waiting for a Viewing, Reviewing the Certification Documentation and Test Drive. We told him we were under a time restraint, then we proceeded to negotiate the price of the vehicle very quickly (about 10 minutes), and met with Ken Klak (Business Manager) and obtained the financing with MBFS (Mercedes Benz Financial Services) and were out of the dealership by 9:10 pm that evening. Thank You and the staff for being Professional and Efficient.

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danny

30 de abr. de 2014

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This was the 4th time I purchased a Mercedes from CROWN EUROCARS in St Petersburg.however, this was the smoothest transaction of all.I felt my salesperson, JIM SMITH, went above and beyond, in helping me with my transition.....MARC ISRAEL was very polite and professional in helping me with my auto financingI would definitely refer both to my friends Both of Jim and Marc made my purchase easy, and stress free.Danny AltenburgPA Mortgage Service, Inc.

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missbell

28 de abr. de 2014

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So often as a consumer we are afraid to make a purchase because of the fears and reputations of a car salesman. Stephen you have changed my view and perception of the industry. I truly want to say, "Thank you!" Thank you for making the experience of losing my totalled out VW CC vehicle to buying my replacement ML 350 such a fun yet informational experience. May God continue to bless you.Respectfully, Sharon & Dave

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bhutch87

22 de abr. de 2014

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I've not purchased a vehicle since 2007 and was in need of another car as a replacement for my old E-350 which was being handed down to my oldest daughter. I had in mind already what I wanted and found the vehicle I was looking for via cars.com at Crown Eurocars. First, let me preface the rest of my review on the fact that I will now buy my next vehicles online whenever possible. Particularly, given the experience I had with Doran and the team at Crown Eurocars. The negotiation piece started out a little slow but I had the time and I think maybe was mostly due to me. However, once we got moving, my expectations were greatly exceeded. Doran's engagement and genuine interest in my needs was truly a pleasure. As many folks know, the car buying experience can be very stressful and there's a stigma that buyer's typically end up with the short end of the stick in terms of value. I think that stigma has been erased in mind and believe we truly came to an agreement in terms of cost that made us both happy... at least that's was my perception. It is plain to see, Doran is every bit professional, courteous and works in both the best interest of the client and his employer. Same goes for Mark Israel, he found me a loan to replace the financing I already had and was able to reduce my interest rate, obviously saving me the all to fleeting dollars that we all work so hard to obtain. Although, I live in Orlando and have a couple MB Dealers in the area (one I refuse to do business with after my last experience), I can't see a reason why I wouldn't come back to Crown for my next vehicle purchase. It's obvious that the Crown Group operate a model of cascading business / sales philosophies throughout their company and it shows in at least the two folks I dealt with.

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jleitner01

19 de abr. de 2014

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Karl was excellent to work with and this has to be one of the most pleasant car buying experiences that we have had. Karl was very knowledgeable and took the time to explain every thing . He went the extra mile to make the deal happen. I was referred to Karl by another one of his customers and I too will refer him to my friends.

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MaryBZecman

17 de abr. de 2014

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My husband found a vehicle for me on the net and contacted Stephen Doran. Steve was helpful and did everything he said he would do for us and more. We walked away very happy and will defiantly recommend Stephen and Crown dealerships. In fact while waiting for my car to be prepped my husband found a car as well. Karl Peterson was extremely knowledgeable and friendly. My husband just picked up his car and couldn't be happier. We have found it a delight instead of a chore to purchase our cars. Two excellent salesmen and two awesome people.

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ataneja1

17 de abr. de 2014

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I just leased a 2014 Mercedes-Benz C350 Sport Sedan from Crown Eurocars. My experience could not have been better. The team at Crown Eurocars made the entire process fun, quick, and smooth. My Sales Associate, Greg Sarantis, was professional and knowledgable. Because I was specific on the colors and options I wanted on my C350, Greg along with Bob Wilson was able to locate the exact car and arranged to bring it to the dealership quickly. Larry Casto, the General Manager, was wonderful to work with, and Marc Israel, the Business Manager, was so friendly and made the paperwork process quick and smooth. The team at Crown Eurocars is truly top notch.

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pgaylor

15 de abr. de 2014

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From the sales person, Larry Chapman - who made the entire experience fun, to the sales manager, Tim we enjoyed buying our new Mercedes from Crown Eurocars. We will be returning customers - that is for sure!!!

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choicecom

15 de abr. de 2014

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Buying (or leasing) a car can be tedious, lengthy and unsatisfying. Not so with Tony Diamond (and Marc Israel). I've now leased 3 cars from Tony, with each being easier and more efficient than the previous one. Tony becomes your personal purchasing agent, not a dealer salesman. He works hard for you to find you what you are looking for, to procure it quickly and to deliver it with grace and style. Treat yourself to a buying (or leasing) experience beyond your imagination. Call Tony Diamond (and Marc Israel).

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bucaria

14 de abr. de 2014

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This is the second time that I have dealt with Crown. I didn't think I could beat the experience I had with Michael Harrison when leased my Jaguar, but I was wrong! This time, I was looking for a CPO Mercedes Benz and I had to good fortune to meet KARL PETERSON. He was kind, competent and very patient with my many questions. He made an experience that I was dreading into one that actually was pleasant! I would (and have, by the way) recommend your franchise and Karl to any of my friends and associates.James A Bucaria

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Dano1399

11 de abr. de 2014

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I recently purchased a used Mercedes from Crown, and I absolutely love it! Joshua Smith was the person I dealt with and he had to be the most professional person that I have ever dealt with. Thank you Crown for being a cut above the rest in every way.Dan Rhodes

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madelyn830

10 de abr. de 2014

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YOUR EXCELLENT SALES MAN (JOSHUA SMITH) MADE THE DEAL! HIS PROFESSIONAL MANNER WAS AMAZING! I AM TOTALLY SATISFIED WITH THE SALE AND LOVE MY NEW MERCEDES. THAN YOU AGAIN FOR YOUR EXCELLANT SERVICE! SINCERELY, ALICE GONCALVES

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lstorgaard

8 de abr. de 2014

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Jim was helpful in answering all our questions on the phone that this was our fastest purchase ever in 45 yrs.Jim the test was well planned, and we beat the rain !!!!!!!!!!!!!!!!We took it on a road trip this weekend and it was a JOY!!

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cachirita

5 de abr. de 2014

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My husband and I intended to buy a Mercedes GLK for a few months, but had been unsure weather to buy a new or used one, what options would suit our family and ultimately what would fit our financial situation. Over the course of approximately 5 months, Greg Sarantis worked relentlessly to help us identify the perfect car for our family. He kept us posted on what inventory became available or would be available in the near future and always promptly responded to our calls/emails. Greg showed a great deal of professionalism, patience, caring and consideration for our financial situation. We never felt rushed, pushed or pressured into buying any car at all, but rather provided with resources and input that ultimately helped us make an informed decision. Greg is extremely knowledgeable, professional, caring, patient and sincere and I cannot recommend him enough. He simply is the type of individual that goes above and beyond to genuinely help. Once we finally decided on the car, Anthony (Tony) Diamond helped us get familiar with the various options the car came equipped with. Tony was also extremely patient and professional. We were very impressed with the amount of knowledge Tony possesses not only on the GLK model but as well as on various other models my husband and I had questions on. Marc Israel is the one who made the financing happen. He is also very patient, explains things thoroughly and is very knowledgeable in his area. Marc helped us navigate thru the world of lease versus buy, prepaid services and other add-ons available thru Mercedes and ultimately helped us pick a financing option that worked best for our family's needs. Overall, Crown Eurocars (thru Greg Sarantis, Tony Diamond and Marc Israel) have provided us with outstanding service! We will make sure to recommend them to anyone in the market to buy a car, new or used, no matter what type/model/make. With the risk of sounding cliche, they truly are the best!

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landrew1

5 de abr. de 2014

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I just had a great experience purchasing my new car! again!!I tend to hold on to my cars for quite awhile. If it isn't broken..... 7 years ago I bought a used Jaguar S type from Karl Peterson at Crown Jaguar. It was a great car and Karl helped my get a great deal. I loved that car but 6 years and 135,000 miles later, it was time. I needed a new car quick. I looked online and then remembering my past experience I gave Karl a call. He helped me out in record time. After a conversation regarding what I was looking for, he had helped me pick out a 2011 C300 Mercedes and I was on my way up to check it out. He had everything ready for me when I got there. We test drove it and I loved it. Another great deal! Before I knew it I was heading home in my new car. This happened yesterday and took 1 day. Karl was courteous and professional. He is very knowledgeable and took the time to explain and show me all the features of the car. I am now enjoying my new car. If you are looking for a good deal, nice car and some extra special attention, I suggest you go see Karl at Crown.

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nlaryngakis

4 de abr. de 2014

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Tony Diamond is an outstanding and caring individual. He helped me tremendously in the process of purchasing my new Mercedes! He wasn't just trying to sell me a car but instead was going above and beyond to make sure I was purchasing the right car for my needs and financial situation. He even spent over an hour with me after I purchased the car to go over the features of the car. I highly recommend Tony.

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raykozikowski

2 de abr. de 2014

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I have been in the market for a CPO 2012 Mercedes E350 for about a month and unfortunately, have not really had any time to shop. In the little that I had, I scanned through dozens of cars and any number of dealers. I was willing to buy a car unseen except through photos if it met my criteria in terms of quality, price and ease as I just did not have hte time to physically shop around. I found the car I wanted on the web and contacted Crown. Greg got back to me almost immediately and provided with the kind of service that you hope to get but rarely do. We exchanged emails, never talked on the phone (though he call several times). He responded to all of my questions and concerns very timely via email. (I am not sure if he sleeps or ever disconnects.) In any event, the transaction was completed with minimal effort on my part and the car was shipped to our house 300 miles away. The car was better than we expected! The service was spectacular. It couldn't have been easier. I would recommend Greg wholeheartedly to anyone.!

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lovestorun

1 de abr. de 2014

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This by far was the best car buying experience I've had in over 20 years. From my initial email correspondence, to when I went for a test drive, to the finance department - it was a true pleasure. No pressure, no stress. Stephen was fantastic, professional, very friendly, answered all my questions. Refreshing to work with someone who loves their job. I will continue to say high praises about my experience to friends and family. If you are looking for a new car, don't waste your time with other dealerships, go to Crown and go see Stephen!

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catalystic

31 de mar. de 2014

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Karl Peterson did a very awesome job selling us our car. He went above and beyond the regular duties of a salesman and we truly appreciated his help.

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gth8004

25 de mar. de 2014

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Crown Eurocars is one of the most professional dealerships that I have conducted business with anywhere. I have purchased two cars from them in the past 3 years and both were wonderful experiences. After visiting two other Mercedes dealerships in Florida, the staff in Crown Eurocars were way more professional and also not aggressive. The service was great but the best part of the entire experience was my sales person, Omar Rodriguez. He is a real pleasure to deal with. Not only did he meet my expectations, Omar exceeded them in every way. He truly got me a great deal in finding the car I wanted. Omar is a true professional and extremely knowledgeable in all aspects of the Mercedes brand. He made getting one of the most attractive cars on the road today, the 2013 CL 550 Grand Edition easy and enjoyable. I am 67 years old and now own the best automobile that I have ever driven. Omar went above and beyond what is expected from a salesperson and I would highly recommend him to those who want buying a Mercedes a real pleasure.

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Ikeg

25 de mar. de 2014

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How wonderful it was to find a salesman so responsive to my needs. No nonsense, no bate and switch. This was the fourth dealer I went to in search of the jaguar of my dreams. The furthest away from my home, but well worth the drive. I would recommend these people to anybody that wants personal service of the highest quality .That you Bill Martin, for making this such a pleasant experience .

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BayWest123

24 de mar. de 2014

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Steven was great to work with. Very pleasant and accommodating. He was very professional and gave us his honest opinion on the features and benefits of the various models. I would be happy to work with Steve again and would recommend him.

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pcu120558

23 de mar. de 2014

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To Whom it May Concern:I had the pleasure of working with Tom Potter in service. He is probably one of the most knowledgeable experienced sales service advisors I have worked with in the past 40 years I have been driving. I highly recommend him as well as Crown Euro Cars. My vehicle went for the A service, along with a full detail and wiper changes. My car actually looked like showroom new - very impressive - All the best to Tom.I also have been thinking about moving up in calls to the E550. I had the pleasure of meeting and working with John Sauer. My lease is not up for another 8 months, but we have began the talking into looking into finance and maybe choosing a new vehicle. John is very professional, knowledgeable,and not a pushy salesman. My kind of salesmen to deal with for purchasing a car.Thanks to all at Crown Euro for your professionalism and customer satisfaction. One very happy customer!All the best,Patrick UliVice President of Business DevelopmentBurry Foods

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Rickl111

22 de mar. de 2014

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I came in to look at a new vehicle. I didn't have much time to look around. I was greeted by Omar, he was very helpful and understanding about my time frame. I had previously gone to the other Mercedes dealer in Tampa and had a bad experience. It was nice to go somewhere, where i did not feel pressured or rushed right away. I will be returning to purchase my car from Crown and more specifically from Omar in the near future. Sincerely,Rick Lutz

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WilliamPowell

20 de mar. de 2014

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I have purchased many new and used cars; Jim will help you find the best car with the lowest price. We love our new 2014 GLK, Thank you Jim.

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Rhondan

19 de mar. de 2014

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My salesman is Stephen Doran he was amazing!! Extremely professional and so helpful from the minute I called the dearlership the day prior to the next day of purchase.Stephen exceeded my expectations on car salesmen!! I have had so many disappointing experience's with salesmen that I cant imagine ever going else where!!Marc Israel was my finance manager who also exceeded my expectations, who also was once again professional and extremely pleasant.Both Stephen and Marc put every effort into making me happy and driving home with my new car the same night which kept all of us there till 10:15 pm. I really cant imagine I would have received that type of dedication on a Friday night from another other dealership.Thank You Stephen and Marc, look forward to working together again!!!

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Natasa_Dragan

14 de mar. de 2014

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Great car buying experience with Karl! As a seasoned salesman he was able to answer all of my questions and explained all the new cars features in great detail. He was a very helpful, friendly, and professional what made this to be excellent car buying experience.I was very pleased with the whole experience and I will definitely see Karl again for my future vehicle needs. Also, I most highly recommend Karl to anyone who is interested in buying a new car.

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CMH386

13 de mar. de 2014

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I cannot say enough good things about Steve Doran. As soon as my fiance and I sat down with him we felt like we knew him already and were instantly comfortable. At no point did I feel any sort of pressure from him and he did everything he could to meet all the details I was looking for in a vehicle and within the budget we were working with. We appreciated how clear cut and honest he was with us as well as determined to meet our needs, and you truly can't ask for more than that in a sales representative. I had a wonderful experience and walked out with my dream car. My fiance plans to purchase a vehicle within the next couple of months and has already told Steve he would be reaching out to him to do so. It was truly a pleasure to work with someone as easy-going yet professional as Steve and we will be Crown customers for life now because of him.

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tbalionis

12 de mar. de 2014

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My wife & I recently moved to Sarasota from PA , and were shopping for a newer ML to replace our 2000 ML 430. ( that we had driven for 193,000 + miles ,#GREATCAR ) . We found Jim & the car we were interested in on the internet, called and made an appointment for the following AM to test drive the car. By noon we drove home in our new car. ( & still made our 2PM tee time ) We are " Over The Moon " with Jim, the car & our overall experience at Crown Motors. We highly recommend Jim & Crown for a job well done !Dana & Tony Balionis

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dbarnett63

11 de mar. de 2014

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From the first moment I walked on the lot, I was treated with next level professionalism and friendliness. I normally look forward to car buying with a sense of dread over having to deal with salesmen and finance guys. I couldn't have been more wrong. Steve and Marc both went above and beyond in making this, by far the most pleasant experience I've ever had in buying a car. I would absolutely recommend Crown and your team of pros to anyone looking for a vehicle.

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Greg40

10 de mar. de 2014

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Karl Peterson made our car buying experience so wonderful, with his professionalism and knowledge of his job. I look forward to sharing my experiences with my friends and will be sure to tell them to see Karl. Thank very much Karl for all you assistants through this car buying process.Greatly appreciative,Gregory Patterson Sr.

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AlTunnissen

5 de mar. de 2014

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Excellent and to the point. Great service and communication. I purchased a E350 coupe and drove from Orlando to Crown Eurocars with my trade-in. No gimmicks paperwork was ready and Greg and Ken actually went above and beyond to maximize my interest by using the MB CPO special event offers. Again 2 gentlemen worthy of representing MB and Crown Eurocars.

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hammadurb

2 de mar. de 2014

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Leased a '14 S550 from Anthony Diamond after having a pleasant experience dealing with him a year prior on a '12 S550. Had to turn in previous lease and we worked out a deal where some of my remaining payment would go in to the new car lease and they would take of remaining payments. We completed the deal and then Anthony went to retrieve the old car and saw the miles and told me I would be responsible for the excess miles. I told him that they wrote the miles on the buyer's order and they did not make any effort to tell me about the charges when the deal was drawn up. The finance manager said that there was no miles written on any of the paperwork and we went over it and it was written on the buyer's order. Both Anthony and the finance manager denied writing down the miles on the paperwork and promptly made me sign a new buyers order. Now they are insisting that I pay the excess miles. We were there for five hours and and Anthony neglected to see the miles on the old car. I tried to get this matter resolved with Mercedes Benz Financial Services and we did a conference call with Anthony and he told me his sales manager would call me back. Instead I received and email from Anthony stating that I am responsible for the miles and they wouldn't do anything. I did not get a call from the sales manager and set up another conference call with MBFS and the sales manager and he said to speak with the finance manager. MBFS rep left a message with the finance manager and he did not get back to them. We set up another call but the finance manager will not contact MBFS regarding this matter. Two months later, the matter is still unresolved with no cooperation from Crown Eurocars.

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derrick786

21 de feb. de 2014

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I have purchased cars from Crown Eurocars and Karl Peterson Since 2000. To date we have purchased 2 S 500's, 2 S550's, 2 Jaguars and 1 E320. The process of purchasing cars is tedious to say the least. Karl has always made the process as easy as can be and I actually look forward to visiting his dealership. Karl has been extrermely easy. He is honest and always delivers everything as promised. He has always been fair and has got us the best deal that he can provide.He is very friendly and courteous. Although we live in Sarasota and have a local Mercedes dealer close by, we still do not hesitate to drive to St. Petersburg to see Karl and purchase our vehicles from him. Karl's customer service is exemplary. He is also very knowledgeable.He has brought new cars to Sarasota for us to test drive and also picks up and delivers the vehicles previously purchased that are in need of maintenance.I have dealt with numerous sales people in my life time and Karl is the best that I have dealt with. We are currently in the process of purchasing a 2014 ML 350. As always, we are dealing with Karl Peterson.I would not hesitate to recommend him to any of my friends and associates.

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cdellapenna

21 de feb. de 2014

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An amazing experience! Karl Peterson and Crown treated me better - by far - than I've ever been treated by any other car dealership hands down.

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Stevele

21 de feb. de 2014

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My wife and I have purchased five different Mercedes and have been dealing with Karl Peterson for a number of years now.We highly recommend Karl and refer anyone we know,that is in the market for an automobile to him.Karl consistently goes above and beyond, he is a very knowledgable professional who follows through on all the details,and does a great job of finding us exactly what we are looking for.While he does an impressive job of representing Crown Euro Cars,we feel that he always has our best interests at heart at the same time. Beyond his expertise and integrity ,Karl is a gentleman and simply a very nice guy to do business with, we will going back to Karl for years to come.

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macolton

19 de feb. de 2014

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Well, Bill Martin did it again. This is our 2nd mercedes leased form him in as many years and he delivered as promised. I live 800 miles away form the delaership now and was able to discuss my options with him from home and drive down to pick up the car. Once I arrived I met with the staff there and the process was seemless and efficient. Bill and the staff at corwn are top level. they definitely make you feel like famiy and eliminate all the typical high pressure tactics associated with dealers. no tricks or gimmicks. they deliver as promised every time. Once you work with Bill you have a friend and car associate for life. I can truly say that I have never had a more pleasant experience getting a car in my life. all of the staff at crown, especially Bill, are by far the most professional and knowledgeable in the business. I am in the military and no matter where my career takes me throughout the country I will continue to go to crown. No dealership in the country has matched their professionalism/deals/hospitality. Thanks Bill- look forward to working together in the future...

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RayS14CC

13 de feb. de 2014

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We had only stopped by to test-drive an ML, and were not expecting to purchase another suv. But after Jim explained everything on the certified MB, we gave him a down payment to buy that night, before he might have sold it to another client. Thanks Jim for a world class experience! Enjoying the traffic slowdowns a lot more now in our safe & smooth silver...

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jkiah

12 de feb. de 2014

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I was recommended to this dealership by a broker after no interest in dealing with local vendors. From the inital contact Ron Krag was responsive and helpful getting the exact car I was looking for. He made financing options and the application exceptionally clear and easy. Kevin Roberts was also exceptional in helping secure financing and finding the best deal for me. Larry Kincaid reviewed the entire car in complete detail, patiently answering my questions. I learned about the features and options in the 2014 model and even in the 2003 model I've had for 11 years and didn't know. The entire experience and transaction was seamless and without surprises. This was by far the best and easiest major purchase experience I've ever had. I'm recommending Crown Eurocars to everyone I know. Jane Kiah

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mepurvis

11 de feb. de 2014

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Great service and exceeded our expectations. Jim was able to take care of our needs regarding the vehicle and provided good communication throughout the process. Thanks again!

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dbonney3

11 de feb. de 2014

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Tony is a great salesman and a great personal friend. All at Crowne are pleasant, and friendly to deal with, both in sales and service. highly recommended!!!!!

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rho10

5 de feb. de 2014

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Tony Diamond was at a meeting so we dealt with Marc Sexton initially. Very pleasant and helpful with making a decision to lease and not buy the car we chose. Tamar then joined us in the negotiations. Extremely helpful in discussing the terms and numbers to reach a "deal" We wanted to culminate the deal with Tony who would be back from his meeting after lunch. Tony cemented the deal and we proceeded to do the paperwork. Kevin completed the financials. All of these gentlemen contributed to make this buying experience a pleasant one. Probably the most pleasant we've ever had in the many years of buying or leasing automobiles.

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Khegemeier

29 de ene. de 2014

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Steve Doran made the car buying process a fun and pleasurable one! After two weeks of considering a new car and having visited three dealerships, Steve made the process less cumbersome and more enjoyable! There was no pressure, he is very sincere, patient, and is fun to deal with. A very likeable person and very knowledgeable in automobiles! Would highly recommend Steve to anyone considering buying a new or used car!

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jwarniment

27 de ene. de 2014

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Jim provided excellent service. He prepared each of the vehicles that we were interested in prior to our arrival, which saved us time at the dealership. Great service, product, and price. You can't go wrong with quality German engineering.

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jmta455

26 de ene. de 2014

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We purchased a 2011 E550 on December 30, 2013, and Karl Peterson and his Crown colleauges were as helpful with this purchase as they have been with the four other vehicles we have purchased from Karl over the last 12 years. From start to finish, Karl was very patient and helpful as we worked through the sales process. We made the decision to buy knowing we achieved a very fair price and that we will be well served through the ownership experience. Thank you, Karl!

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jtrombetto

23 de ene. de 2014

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Jim Smith is an excellent saleman. He understodd what I was looking for and helped me to choose the car I bought. He was courteous, friendly and knowledgeable about the car and its features. I would use Jim again.Sincerely,Jon M Trombetto

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marciabyrer

21 de ene. de 2014

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Steve was very professional and followed thru on all we requested. He made our car buying experience fun. I would recommend him to my friends.

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shavonnelampkin

17 de ene. de 2014

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Arriving at the dealership I was not expecting to purchase a vehicle right away. Stephen was awesome off top. He was happy to show me all of the vehicles I was interested in and provide me with any details I wanted. When I seen the car I wanted, he helped me with everything I needed, including car insurance. It was not just a sale, he was friendly and funny. He even followed up to see how everything was going and if I needed anything to contact him. I would most definitely refer others to him and I will return. :)

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triccio

13 de ene. de 2014

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My experience at Crown was great. My wife and i were in the market for a preowned GL 450. After visiting several MB dealership we landed at Crown and the entire process from beginning to end was great. Jim worked with us on the sales side and Kevin handled all the financing .I would recommend to anyone looking for a MB that they start with Crown first!

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1010101010

31 de dic. de 2013

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We were looking for used late model E350 convertible in very specific color.Described to Jim our ideal car. Within 3 hours he had found itJim was very well informed about all aspect of automobile.A very polished auto salesman. Lots of experience and it shows.Would highly recommend Jim to anyone looking for new or used autoMich

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mdolente

27 de dic. de 2013

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I live on the west coast of Florida and went to dealerships by my house but unfortunately i was given the run around and it was not a pleasant experience. A close friend of mine told me about Ron and from the first time we spoke he was honest and helpful. He always got back to me in a timely matter and answered all my questions. The paper was sent to me which was easy to understand everything was marked. Larry came with transport and delivered the car and explained everything to me. I am so grateful for all the help and how nice everyone was.

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DavidMetz1224

26 de dic. de 2013

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We were in the market for a new Mercedes and we spoke with Jason Dees throughout the deal. He was a delight to work with, hands down one of the best sales consultants I have ever dealt with. HOWEVER, the sales experience took a turn for the worst when we had to deal with Marc Israel. Marc was so arrogant, rude and sarcastic that we almost just got up and left. But we wanted Jason Dees to earn his commission so we just dealt with Marc Israel.Jason is what made the sale final in our opinion, Marc on the other hand almost ruined the deal with his attitude. I recommend Jason Dees but avoid Marc Israel unless you want to deal with the biggest jerk ever.

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laughingstill

20 de dic. de 2013

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I was looking to purchase a 2014 Mercedes Benz CLA250. I sent an email and got an almost immediate reply from Larry Chapman. He was very helpful and gave me all the information I needed about the car before I made the 2.5 hour drive down there. He was willing to come in early and have the car ready for me to test drive and he did just that. When I finally got to meet Larry in person he was very professional, courteous and friendly. He did not try to sway me with the tactics typical car salesman use, he just listened and answered my questions. When I decided to purchase the car, he got all his paperwork ready very quickly and sped up to total process. I was at the dealership for a total of two hours!!! That is the fastest I have ever purchased a car!Needless to say I am VERY pleased with the service I got from Larry at Crown Eurocars. He makes the car buying experience painless and enjoyable :)

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Anclote

20 de dic. de 2013

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I was considering buying a new Mercedes convertible and met Tony. He was very patient with me and answered all of my questions. I purchased the car and his follow-up has been great. I would do business with Tony again as well as suggesting him to a friend. Thumbs up to Anthony! Love my new car!

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bayareajm

18 de dic. de 2013

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This is my fourth automotive purchase from Tony Diamond. Tony's attention to detail, delivery, and proffesional knowledge make purchasing a car a pleasurable experience. Tony recommended a Mercedes CLS550 for my wifes new car purchase, noting the performance, residual value and most importantly safety features. After test driving the vehicle and many others, we were impelled to purchase this car. The car is exciting to drive, very powerful, handles as well as my Porsche 911 and industry leading safety devices. Tony I commend you, you have a customer for life. John Mulder

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michaelnassy

10 de dic. de 2013

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I was in the market to upgrade my current 2006 CLS 500 for a 2012 CLS 63 AMG and came across your dealership. Being a stickler for detail I and considering I am out of town, Jim made the process extremely easy and covered all the bases. In this instance we negotiated over the phone and they offered me what I was looking for on my trade. Sent a carrier to pick it up and rolled out the "red carpet" for me to take delivery. I would highly recommend using them and my next purchase I won't even need to visit the dealership as Jim knows my taste and I will just have them ship the car to me. Upon my initial arrival, Jim picked me up from the airport and had everything in place for my test drive - he devoted the entire afternoon to me and had my owners manual ready for me to take back on the plane. How did he know me so well that I would want to read up and get familiar ahead of my scheduled delivery. Finance I dealt with Marc Israel and one car guy to another we connected and he made the finance easier than most dealerships in my location. It was unbelievably simple and straight forward. I am still amazed at how easy this was. My next upgrade will be from Crown and Jim.

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kellielee

9 de dic. de 2013

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Thank you to everyone we came in contact with at the dealership. Everyone was very nice and helpful. The best part for me was that Stephen was not pushy with me. I knew what I wanted and I got exactly what I was looking for with out being pressured. I give very one there a 10 so far.Kellie Hibdon-Broaddus

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jmedic110

5 de dic. de 2013

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I had a great experience from start to finish, everything was quick and painless. The customer service was excellent. I would highly recommend this dealership.

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Rmcelwain2001

30 de nov. de 2013

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Tony did a fantastic job walking us through the sales process. He made sure my wife and I felt comfortable with all the features of our new Mercedes E350. We never felt pressured to make a decision and the buying experience was very pleasant. I recommend anyone looking to buy a car to call Tony, you won't regret it! Thanks to all at Crown Mercedes, job well done!

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micrad

27 de nov. de 2013

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I purchased an E350 recently and worked with salesman Karl Peterson. My experience was marvelous. Mr. Peterson exhibited vast product knowledge and created a smooth and satisfying purchase experience. In my estimation he went above and beyond normal expectations in this transaction and I highly recommend his services.

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Archer8755

26 de nov. de 2013

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I spoke with Jin and Greg on the phone about a vehicle they had on the lot (Used)(C-300). Jim and Greg went the extra mile to make sure I had all the information about the vehicle I was interested in. I did change my mind and purchase a C-250. I can say this is the best experience I have had in purchasing a vehicle. Dave ArcherSt Pete Beach, Fl

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StacyBroome

23 de nov. de 2013

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Tony is a great sales associate. This is my forth car I have ordered through him. He goes out of his way to get you the car that you want at a great price.

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dmount15

21 de nov. de 2013

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A great overall experience with Larry Chapman as our Sales Consultant and Marc Israel handling our financing. Very pleased with the friendliness of each Crown employee we talked to. Larry was extremely patient and very knowledgeable and we came away very happy with our new SUV and the smooth and friendly process it took to get us there. Highly recommend these two if in the market for a new or used Mercedes. Thanks Crown!

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Weil3500

20 de nov. de 2013

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I received my new car today. This was such a fabulous and painless experience I would most definitely recommend Ron Krag. The next time I need a car he is the first call I make.

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Dwarlick

20 de nov. de 2013

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One of the most professional transactions I have ever experienced. Mr. Krag went above and beyond what you would expect from a car dealership. His attention to detail and knowledge of their product is unsurpassed by any experience I have ever had. Truly a wonderful experience dealing with Mr. Krag and Crown Eurocars. Upon my next purchase I will be contacting Mr. Krag without hesitation as I know his degree of customer service and professionalism is unmatched. Thank you again Mr. Krag and Crown Eurocars!!

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1q2w3e4r5t

17 de nov. de 2013

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Car was delivered & my old vehicle picked up on time & was exactly what I had ordered. Extremely knowlegeable, esplained the vehicle in detail as well as the paperwork. I would recommend then anytime. Very pleasant experience.

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Pinter

16 de nov. de 2013

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Excellent service, high quality product! I love my 2012 Mercedes! Thanks, Jim and Ken! I will recommend you to my friends and family for their next purchase.

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kbarlow7407

15 de nov. de 2013

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Love my new car! Thanks so much Jim for staying afterhours to get everything completed. Everyone was very friendly and pleasant to work with. Overall I am very happy with my experience at Crown Eurocars!

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marcocap

8 de nov. de 2013

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My experience at Crown Eurocars was quite positive, overpassing all of my expectations when compared to the numerous dealerships that I have visited in the recent weeks. I am deeply thankful to Greg Sarantis for his valuable assistance throughout the entire purchase process. He possesses an outstanding level of professionalism, was able to answer to all my questions in a friendly manner, and we were able to agree on a price that was reasonable for both the dealership and I. During my visit, I felt welcomed by their staff and comfortable to do business with them. This is the type of dealership that I wouldn't hesitate to return to for a future purchase or recommend to family and friends.Needless to say, Greg is clearly committed to providing higher quality service. I would recommend Crown Eurocars to anyone looking for a pleasant, friendly, and stress-free vehicle purchase.

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Sandie2

4 de nov. de 2013

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Jim was extremely helpful and informative. He provided details as well as answered all my questions. Even though my purchase required him to remain after closing hours he remained professional and courteous. Thank you Jim for a excellent experience!

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sebas15

31 de oct. de 2013

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Jason was very helpful! I called asking for a good deal and Jason said come in and I will put you in the car you want. I thought he was lying trying to be another sales person but he was serious and kept his word to give me the best deal. I will buy another car from Jason.

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CStenzel

31 de oct. de 2013

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Jason Dees helped me procure a very rare and desirable Mercedes Benz that was on its way to the dealership. His consistent updates and information prior to the delivery were really appreciated, and he altogether made this exciting experience truly special. The test drive and delivery with Jason were seamless and easy. This is the second MB I got from Jason, and it certainly won't be the last. I highly recommend him to anyone who is interested in the brand and would like to learn more about it, as his approach is very down-to-earth yet professional. If you decide to buy from Jason, I'm sure it will be because of his specialized knowledge, pleasant demeanor, and most importantly, his attention to you.

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marylistonfrank

26 de oct. de 2013

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As a loyal customer of Crown Eurocars it was with great pleasure and peace of mind that we has the exceptional experience of working with Ron Krag, a new car sales representative. As elderly seniors we appreciated his patience and knowledge of explaining everything to us. The new technology was way above our heads but his kindness and detailed simple explanation of all the new safety equipment made it easy to understand and hopefully remember!!! Ron was always available when I called him to answer all my many questions. His date on delivery of my new car was precise. Now I'm getting the looks of "WOW, look at that old blonde lady driving a gorgeous new RED GLK with all the chrome sport features." I just smile and say to myself" "Guess I'm just young at heart!!!" Once again, thank you to Ron Krag and everyone at Crown for their excellent service. Mary Liston Frank

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RaquelValdes

25 de oct. de 2013

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Car buying should be a pleasant experience and for the first time probably ever I actually enjoyed the process.Bill Martin was extremely professional, courteous and knowledgeable and besides going the extra mile with meduring the purchasing process It was also a pleasure to work with Kevin regarding the financing.My experience with Crown Mecedes was a pleasant and rewardable one, I highly recommend Bill.

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PopsSmith

21 de oct. de 2013

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Spoke with Jim Smith on the phone about a vehicle that they had on the lot (used). During the whole time, Jim was very professional, straight forward, and easy to work with. By far, this car buying experience was number one. Price was excellent, under KBB and NADA. No back and forth negotiations, they aren't ripping anyone off. They bought the vehicle and add 2K for profit. Definitely buy here.

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Corsair66

10 de oct. de 2013

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My experience with Crown Eurocars has been truly first class from the first contact to date. Jason responded immediately to my email, answered my questions, and offered the best price (by far) I encountered while shopping for my new CLS550. Since the car was being ordered, we were approximately two months out from delivery and it occurred to me that lease rates could very well change in that time. When I asked Jason what would happen in that circumstance, he replied that we had a deal and, if rates changed, Crown would eat the difference, not me. That tells you all you need to know about how they do business. Simply put, they believe in treating people right. After all, why sell a guy one car and make a few extra bucks, when you can treat him right and sell him five cars over the next few years?John did a great job fielding my various production and shipping-related emails, as well as with the delivery process, itself. Kevin made the business aspects of completing the lease a pleasure.All in all, my wife and I thoroughly enjoyed our experience with Crown and with the service we received from Jason, John, and Kevin. We'll absolutely be back for more.

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Saturnlaangel

9 de oct. de 2013

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My family and I have had an amazing experience purchasing my 2014 CLA250 with the help of Russ Bauer. He helped with everything during the waiting period for the CLAs, answering any little questions we had along the way. He is very knowledgable of the features and made sure I had a good grasp on everything behind the wheel before I pulled off the lot. I am absolutely loving my CLA and will certainly be considering another Mercedes later down the road. Thanks again Russ!! =D

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NEAMGE63

8 de oct. de 2013

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I recently purchased a used AMG E63 from Crown Eurocars. Jim Smith worked with me from my first inquiry over the phone right through delivery of the vehicle to my home. The customer service provided by Jim was absolutely outstanding. I live in the Northeast and this was my first long-distance purchase of a vehicle. Prior to my visit to the dealership Jim provided numerous pictures of the car from every angle I requested - inside and outside the car. When I traveled to FL to see the car in person Jim met me at the airport and transported me to and from the dealership. The car was ready and waiting for me at the dealership when we arrived. The vehicle was as advertised and was in excellent condition as promised. Ken Klak had all the paperwork ready for review and signing with no surprises. Jim had me back to the airport in about two hours from the time we departed. Jim worked with the transport company and arranged the shipping to my home in the Northeast. The car arrived within five days with no issues. Jim was prompt, courteous, direct, and he valued my time. It was a long distance to travel for a car but it was a special car and special service. Well worth the trip. Thanks to Jim and Ken.

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kars16

7 de oct. de 2013

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Was looking at JAGUAR (drop menu only gave Mercedes choice). EXCEPTIONAL IN ALL RESPECTS. What every car dealer should be. Professional, courteous and up front.

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diehl2007

6 de oct. de 2013

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Omar and the team at Crown were great to deal with. I am very pleased with the entire experience and would recommend Crown confidently to any family or friends.

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mike813

4 de oct. de 2013

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great customer service, will shop here again. the sales staff was not pushy and they made me a great deal on a dream car that i have always wanted

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pfoti

3 de oct. de 2013

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I have purchased many vehicles throughout the course of my life , including previously from your dealership , and this experience was far superior to all others . Jim Smith was outstanding and continues to assist me in the early phases of ownership . Quality vehicles and quality staff have made this a very positive transaction and I would recommend without reservation !

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tarver330

3 de oct. de 2013

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Purchased a Porsche Turbo from Crown. Awesome and very easy transaction. Jim, Ken and Mike did an awesome job. I traded my M3 in and the transaction was easy and fair. The car is awesome and was exactly as advertised. Paperwork was painless. Thanks!! Mike Tarver

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Farisalnaser315054

11 de sep. de 2013

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I want to share my appreciation to Russell Bauer and Sales Manager Jason Good for their exceptional customer service and hard work. This is my second lease from Russell and he always go above and beyond to provide me with the Benz I want. I picked up my car a few days ago and had a great experience. I would highly recommend Crown.

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leed34232

9 de sep. de 2013

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This is my 5th or 6th vehicle we have purchased from Crown since 2010. I'm amazed that Crown can make the experience better and better each time. Knowing so many dealerships, none have been able to match the service, care and consideration that Crown demonstrates not only is the Sales Department but Service as well. The funny thing is that I have a Benz dealership in Sarasota 10 minuets from my house and because the great experience dealing with Crown I choose to drive 45 minuets each way to purchase from Crown. It's like dealing with family.Make Sexton did a great job and a great guy. I highly recommend him for your salesmanDo yourself a favor and shorten your buying experience and go to Crown. It will be extremely pleasurable versus frustrating like you experience with other dealerships

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fmalta

9 de sep. de 2013

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Russell Bauer and Jason Good were my sales Associate and Sales manager team respectively. The amount of knowledge they have in not only the product but the luxury market clientele experience is astonishing. I felt at ease knowing that all my needs were taken care of when dealing with the both of them. I went to Lokey Mercedes, Mercedes of Tampa and Crown Mercedes to do my research and meet with the sales force and talk to them about my potential purchase and I can honestly say that it was a waste of time to go and see anyone except for Russell Bauer and Jason Good. The amount of dedication they put into the customer satisfaction experience shows with every decision they help you make along the way, with there knowledge, and patients.

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sbaekins

5 de sep. de 2013

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The staff (Greg, Ken, and Michal) that assisted me with my purchase was great and very knowledgeable about the vehicle. Due to the fact that I purchased my vehicle on-line, I did not have the pleasure of personally meeting each individual. Being out-of-state buyer, I was very nervous about purchasing a car that Id never physically seen. In addition to the online images, Michal provided a current video of the car. Now, do you call that customer service or what? ? They were prompt in returning calls and answered all of my questions regarding the vehicle and the out-of-state process. In conclusion, the team was very professional, courteous, and great to work with. Thanks Crown for a wonderful buying experienceIm loving my car.

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RN122012

5 de sep. de 2013

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Great transaction, first big purchase. They worked overtime and stayed late to accommodate my purchase. Helped me make my decision with ease. More than willing to help!

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wnross

5 de sep. de 2013

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Fabulous service from start to finish. Richard Webb is so nice and always notifies me of any discounts being offered. Gives great advice of services that may be needed at the time & mileage. Thanks so much!!!! The detail discount offered during this visit was excellent and my car looked "brand new"(it's really a 2012 GLK 350)!!!! Five star rating for 5 star service. Thanks again!!!!

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LeslieKaye

2 de sep. de 2013

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We have purchased cars from Jim Smith before. We know like and trust him to take great care of us and our referrals we pass to him.Jim goes the extra mile to make sure we have everything we need. My husband and I couldn't be happier. Jim, really makes us comfortable and happy to make a new car purchase.Thank you Jim Smith,Leslie and Ed Kaye

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WebbCity

30 de ago. de 2013

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Greg Sarantis was the perfect gentleman and possessed superior knowledge about the 2007 Mercedes we were interested in. From the time we first arrived at the dealership for a brief look around (it started raining, of course) the day before, Greg was very friendly and showed my wife and I the cars we were interested in. When we went back to the dealership, we were only in the used car parking are for about 2 minutes when Greg came out, re-introduced himself, and walked us through the workings of the car. He then took us on a test drive and showed me where all the bells and whistles were located and how everything operated. He knew his product! When we actually started the purchase process that afternoon, Greg showed us all the paperwork, worked out a price we all agreed on, and set it up for us to return and buy the car the next day, Thursday, Aug 29.When we came back Thursday, Greg again went over the paperwork and Ken Klak came and introduced himself. When we went to the business office, Ken was extremely helpful and we accomplished the required paperwork in minimal time. Both of these sales reps did an outstanding job!

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tomsweet53

23 de ago. de 2013

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After doing extensive research on the 2014 Mercedes-Benz SLS AMG GT and SL63, I spoke with all the area dealerships. Based on the inventory available, I visited Crown Eurocars in St. Pete, about 23 miles from my home. It was a busy afternoon, but I was helped by Jim Smith who showed me the vehicles. Jim introduced me to Marc Sexton who was extremely helpful in answering all my questions about the vehicles and working out deals for me to consider. Jim and I test drove the SL63 and the SLS AMG GT. I decided to buy the more expensive SLS AMG GT, so we negotiated a trade on my 2012 Porsche Carrera S that was very acceptable. Marc worked up numbers that made sense, so I decided to buy this amazing supercar. Finance director, Kevin Roberts did a great job in explaining all the options with no pressure. I made my choces as the service department got my new car ready. Overall, it was one of the best experiences I've had a any dealership.

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milazzocpa

22 de ago. de 2013

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We invested a significant amount of time researching our new car purchase and visited over 6 new car dealers in the Tampa/Sarasota area. We can confidently state that Anthony Diamond is the best in the market! Anthony thoroughly understood our requirements and did everything possible to make our purchase a positive experience. Anthony was also creative in structuring the purchase, which was also appreciated because no other dealer in the area was willing to go the extra step to ensure our purchase was the exact vehicle at the absolute best price. Anthony has earned our business for many years to come!

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DTBraun

21 de ago. de 2013

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Tony listened to what I wanted and made the appropriate suggestions without being pushy. He got me exactly what I wanted for a GREAT price! He made the transaction very easy and very pleasant. I will definitely be taking my family and friends to him for all of our future needs.

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_porsche997

21 de ago. de 2013

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The sales experience was excellent. Mr. Greg Sarantis approachability and professionalism were superb! Also, the financing department offered me a better loan rate than my preapproval rate using my own bank ! I am very pleased with the experience at Crown.

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peterx

21 de ago. de 2013

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I habe been satisfied with this Dealer Ship for many years. They always kept their promises and did excellent work.I highly recommand this company.Peter Tillmann

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niranlad

20 de ago. de 2013

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Good experience. Salesman Omar Rodriguez was wonderful. He was calm and collected which facilitated a good transaction. I, without reservation commend the dealership on a good experience.

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jmw268

20 de ago. de 2013

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I was recently introduced to John Sauer and the Crown team through a friend of mine. He knew I was looking at buying a new Mercedes and had dealt with John in the past...I had been actively in the process of buying a car for abut two months. I told John what I was looking for and he immediately provided some detailed options as well as doing some regional research to find out if a similar vehicle may be available elsewhere. John and the group at Crown made the process very simple; they found me the car I wanted; gave me a fair price and I was able to complete the whole transaction in about an hour (I am not a big fan of spending the whole day at the car dealer and made that known up front). I highly recommend reaching out to John should you be in the market for a new or used car.

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Travelerjim

20 de ago. de 2013

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I recently took my Mercedes-Benz in for routine service and I was given a new MB C250 to drive while my car was being serviced. I liked the C250 so much that I decided to trade cars. Not finding one on the lot that I really wanted, the General Manager, Larry Casto, got to work and a couple of days later had located one for me. He sent me the car info including accessories, and I agreed to the trade. A few days later the car had arrived at the dealership and I was notified. I went to Crown Eurocars where I was introduced to the Sales Consultant, John Sauer, who handled the trade most professionally and went over the car's features and how to utilize them. Next was the Business Manager, Marc Israel who was most enjoyable to work with. I was walked over to the Service Department to let Service Consultant, Rick Webb whom I had already worked with, know about my new purchase and to ask any questions I had.All in all a very pleasant experience with everyone involved, kudos to Mr. Casto and his staff. I would highly recommend Crown Eurocars to anyone purchasing either a new or pre-owned vehicle.

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sedfla01

20 de ago. de 2013

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My wife and I recently bought a new E350 Benz from Crown Eurocars and I have to say it was the absolute best experience we have ever had buying a car(and we've bought a number of cars!). As soon as we walked through the doors we were greeted by Matt Taneja. He is by far the best salesman I have ever dealt with! He knew everything about every car on the lot including horsepower, torque, model, whats included, etc... Not only did he know all of that, but he was very good with the numbers which I believed saved us a lot of time going back and forth with the manager. I told him where we wanted to be with price and they made it happen that easily. When the deal was done he gave us a very detailed walk through of the car so we knew how everything worked. Also, we had a great experience with the business Manager, Marc Israel. He got us in and out of the F&I room very fast and he was very helpful with any questions we had.Overall I highly recommend Crown Eurocars, especially Matt Taneja!

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hament

18 de ago. de 2013

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I was very impressed with the Sales Consultant, David Siskin, as well as Jason Good (Gnl Sales Mgr) and Marc Israel(Business Mgr) all of whom made my new Mercedes leasing transaction a positive experience------ the Gnl Mgr Larry Casto went out of his way to checkthat all was going well. They are all quite professional, knowledgeable and excellent communicators. They are not pushy, and are patient. David was especially accommodating by personally delivering the car to us in Sarasota.Fair and competitive pricing is important to any consumer and I believe without any reservation that can be counted on at Crown Eurocars. I highly recommend this dealership------ I am actually considering a second car right away.

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Theresamatus

16 de ago. de 2013

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I am not sure why I need to be more descriptive than the ratings I gave above. If I had rated less than 5 on any of the customer service ratings I would need to explain why. Rating everything a 5 is self explanatory. Dave Siskin was very professional and personable at the same time. I would recommend him to anyone that is interested in buying a great car - MERCEDES!

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HarryChernek

14 de ago. de 2013

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I recently leased a new 2014 E350C from Russel Bauer at Crown. Russ, as well as the rest of the sales and finance staff at Crown, was extremely professional and helpful. They didn't have the exact vehicle that I wanted, so they located one and had it delivered within a day. The transaction was smooth and painless. Thanks Russel!

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hoversham

7 de ago. de 2013

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Contact was first made throught the internet, I got a prompt responce saying I would hear from a sales person soon. Within 15 mins. or so I got a call from Matt Taneja. He was very helpful with my questions and we set up a appointment for early Saturday morning. Mat sent me a text Saturday asking if I needed directions. Matt could not be more helpful showing me the bells and whistles of the car making sure I had a understanding. Matt was very good making sure the car was clean and I was completely happy. I found Mark Isreal to be as helpful with his part of the experience and was very helpful with a specific tag issue I had. I found the whole experience to be great and will recomend Crown Euro to anyone looking for one of there vehicle lines. Perry Lucas

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kparker814

6 de ago. de 2013

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Greg was great to work with and made an out of state purchase much easier than expected. I appreciated his responsiveness and integrity throughout the process.

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Syo8021

5 de ago. de 2013

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This was without doubt the most pleasant car buying experience we have ever had and we have had many. The attitude and professionalism of Jason, Ron and Marc made the entire transaction great. It felt like we had been dealing with these guys forever and now we will. Thanks for the car and the relationship.

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elogic

5 de ago. de 2013

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I had a very enjoyable experience at Crown EuroCars with Mr. Jim Smith and Mr Ken Klak. Mr. Smith's expertise and thorough knowledge of the used and new cars was reassuring throughout the purchase process. I felt informed and not pressured. I am new to the Mercedes family and was recommended by a friend who had purchased two vehicles from Crown. I will also recommend Crown to my friends now. I have been to other dealerships and dealt with some not so pleasant Sales associates. At Crown EuroCars the atmosphere is professional, courteous and simply impressive. I left with my new car feeling relieved and confident. I will return to Crown EuroCars in the future to do business!Eric C. Kellar

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nicholer

30 de jul. de 2013

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This is my 7th year dealing with Crown Eurocars. I just finished the paperwork on my 3rd mercedes lease with this dealership! Crown is a much more personal and professional dealership to work with versus the other Mercedes dealerships (Tampa) in the area. I have had experience with both. They have always bent over backwards to provide good customer service. My sales genius is Ron Krag. I am a traveling professional and he has always made my leasing experience easy. Easy from negotiation of the lease to picking up the car! If you are in need of a MB, please call Ron Krag! He will make your car buying experience a pleasure. I have never thought I would ever say that about buying a car........Thank you Ron!

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wtoole

29 de jul. de 2013

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My wife and I were very pleased with our sales agent, Greg Sarantis. Greg was pleasant and answered all our questions, showing good knowledge of the cars. He was also prompt in returning calls and email, providing us with a very satisfactory buying experience. We strongly recommend Greg.Warren and Diane Toole

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cargirl2010

24 de jul. de 2013

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Ron has assisted with several of my vehicles purchases over the years and always goes above and beyond. He takes very good care of me and everyone I have referred to him - I highly recommend going to see him for all of your vehicle needs.

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dianalynnhall

24 de jul. de 2013

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I would highly recommend this dealership and my sales agent Ronald Krag who was exceptional to work with. Ronald Krag is very professional and extremely helpful. I was a pleasure working with him.

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atiqmd

23 de jul. de 2013

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Excellent service by Jim smith the internet sales manager,the process was very easy thanks to him it was our first lease and Jim and Kevin both worked with us and helped us finalize the deal and answered our questions we would definitely come back and work with them again and send our friends and family to them.

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jeffgoldberg

19 de jul. de 2013

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I have purchased three cars from Crown. I brought a friend of mine to the dealer on July 18. He was moving to the USA from China and wanted to purchase his wifes dream car - a Mercedes Benz. I went with my friend to ensure he understood the car purchasing process here in the USA. Omar was an absolute professional! We met with Marc (whom I have known for some time) and he facilitated an excellent transaction. Today Jule 10 my friend finds out he must return to China for at least another year and a half for work. Omar and Mark were happy to work with my friend to provide him his down payment refund and void the sale. We had not picked the car up yet. Me, being the over protective friend made several calls to the dealer ship but could not reach Mark and Omar and was very concerned. I should have known that there was nothing to worry about and I owe both these guys an apology. Two true professionals that work to a high ethical standard. I hope they accept my apology and prasie.Please visit this dealership and give this team a chance to win your business, you will not be disapointed. Also Richard Webb in service is one of the best and most pleasant people you will ever have a chance to work with as well.Crown, I have three so far from you and based on this experiance I am certain I will be getting my next Mercedes from you as well.

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katsand

13 de jul. de 2013

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We recently bought a GL450 at Crown Eurocars. We had a great experience working with the team at Crown. We do not buy cars very often and this was our first luxury vehicle. We visited many other car dealerships both Mercedes and other brands and I was extremely comfortable working with Crown. We worked with Matt in the beginning and then finished the process with Rene and Jim. All were very knowledgeable and were able to help us understand the Mercedes cars. Matt had extreme patience with my multiple visits trying to make the decision and we never felt pressured at all. Jim was great to work with during final delivery while Matt was on vacation.

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DimaSimkin

13 de jul. de 2013

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Tried to get a new car but the offer price kept climbing on a daily basis. They have no idea what they are doing.Got a car the following week at a different dealership that was just awesome.

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JodyKeleske

10 de jul. de 2013

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Russel Bauer made sure I was able to drive off in my MB-GLK. His treatment ensures customer loyalty and certainly strongly reveals his work ethic.

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ippolitoe

9 de jul. de 2013

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I recently brought my car to be serviced with Crown Mercedes and had the pleasure of working with Richard Webb (Service Advisor). He was extremely knowledgeable, courteous and kept me up to date on a continuous basis. He will take good care of your car and will go above and beyond what is expected. If you're going to get your Mercedes serviced, I highly recommend bringing it to Richard Webb at Crown Mercedes.

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Derrickv

4 de jul. de 2013

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Thank you Anthony Diamond for my hassle free buying experience at Crown Eurocars . I would recommend anyone in the market for a Mercedes to stop by and see Anthony . The new 2013 GLK 250 Bluetec is a sweet SUV!

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trenkle

1 de jul. de 2013

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Jason Dees professionalism and knowledge was outstanding and was definitely the tipping point in our decision to buy a Mercedes-Benz . He also took the time to find the car that we wanted from another dealership. Jason has answered our many questions of the car systems prior and after our purchase. He is always friendly and his enthusiasm of the high quality of the Mercedes-Benz is infectious. Jason Dees is the person to contact at Crown-Euro when buying a car.

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ronhenry98

1 de jul. de 2013

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I was very pleased with my visit to crown eurocars, I will do business there when I decide to purchase my next new vehicle :). They sales person was not pushy at all

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Vxw7592

1 de jul. de 2013

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Tom provided excellent service to me, without exception, for the many years that I have dealt with Mercedes service. He is very responsive to my special scheduling needs (I am a physician with a hectic hospital schedule). He always keeps me informed about the progress of my service and repairs. He is knowledgable about my car. He is the major reason why I service my car only at crown.

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stevestuart

1 de jul. de 2013

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My experience with Crown Mercedes-Benz and its people have been nothing but stellar! What impressed me most is the salesman with whom I dealt, Jason Dees!He was the most courteous, genuinely caring person, that I even hesitate to consider him a "salesman". From placing my order to taking delivery of my car and even dealing with any minor inconveniences, Jason was always on top of it. I gladly recommend Jason, and this dealership to my friends, family and others who might be looking for someone to handle their car shopping. needs.

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Ags322

28 de jun. de 2013

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This is the fourth Mercedes my wife and I have gotten from Tony, and we live on the other side of the state. He always goes out of his way to make sure we are taken care of. I recommend him to everyone I know who is looking for a car.

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rryanfla

27 de jun. de 2013

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Just bought our third mercedes from Crown Euro Cars. We have only dealt with Bill Martin. Bill is top notch. He gets the deal done, honestly, efficiently. We will be seeing Bill soon as we are about to buy our fourth mercedes. Crown Euro is a first class dealer.

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ccoutroulis

24 de jun. de 2013

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Sent on behalf of Chris Coutroulis:Ron Krag was honest and forthright. He was an absolute pleasure to deal with. A real credit to Mercedes Benz and Crown. I was completely satisfied and impressed, as I have been in my four previous purchases through him

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Dzj5753223

18 de jun. de 2013

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Greg worked extremely hard to ensure that I was comfortable with my visit at Crown. I am a single woman and he was very attentiveto what I wanted in a car. I found him to be transparent (most importantly), professional, respectful, candid, and to the point. He wassimple, straight forward and efficient wasting no time in assisting with information regarding a car . Greg Sales Consultant and ReneSales Manager were both extremely courteous and professional making purchasing a car totally Stress Free and a Pleasurable experience.I noticed all the staff at Crown were extremely courteous on every level.I greatly appreciate the professionalism of the staff and recommend highly this dealership. They are a Diamond in the Rough...

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js2665

18 de jun. de 2013

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I had emailed around to a few MB dealers to see who had what I want and who seemed most interested in dealing. Crown was the least convenient dealer for me in distance. After a response and follow up from Jeff Slaybaugh, I knew these guys loved what they do. When I arrived Jeff had an assistant show me some cars and he jumped in to help when needed. I am thrilled with the family feeling, the relationship after and will happily go "out of my way" for service and I am done shopping around for future cars. Crown and Jeff is the only choice.

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lilmojito

11 de jun. de 2013

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I had a great experience in my search for a new Mercedes with Anthony Diamond! He was very professional, full of useful information & everything eent very smoothly. He has been very prompt in returning my calls for any questions I have had since purchasing my Mercedes

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Benstogie98

10 de jun. de 2013

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I purchased two new Mercedes from Matt this year. Last Friday I was visiting the dealership and saw a Pre-owned VW EOS on the floor. I thought it would make a perfect surprise birthday gift for my wife. Matt made me another great deal and I purchased it. That's three cars from Matt and Crown.

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hdandydon

10 de jun. de 2013

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Jeff made this buying experience a pure joy, he took the time to get to know Alice & I and we would highly recommend Jeff and Crown to our friends. Also Richard in the service dept. was very helpful and enjoyed working with him. Again a great place to shop for a car.

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escanlan

9 de jun. de 2013

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I purchased my second mercedes benz from David Siskin at Crown Eurocars in St Petersburg. The best way to describe my experience was "easy". I knew exactly the car I wanted, and David made the process so simple by preparing the documents and doing all the legwork so that my time at the dealership was minimal. I found David to be geniune and extremely easy to work with. I'm so happy with my new GLK and happy to be a repeat customer at Crown Eurocars.

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HeidiDamgen

31 de may. de 2013

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Our experience was uniquely pleasant in such that we always felt being treated and advised by a friend. We rate his professionalism and personal courtesy as outstanding.

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Rplanza

30 de may. de 2013

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Greg was very helpful and easy to work with during a difficult situation. He helped make the process easy and convenient for me. I have already reccomended Greg to two others looking for cars.

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Ginsburg1833

30 de may. de 2013

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Excellent, words can not express how great there are. they are the best for all my automobiles . I have been with themover 10 years and purchased over at least a dozen vehicles. There salesman Ron Krag is the best. we reccomend all our friends and relatives to him constantly.

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ElliottRoss

29 de may. de 2013

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John Sauer was very responsive, patient, knowledgable, and professional. He answered emails after hours and Sundays in a reasonable amount of time. When a couple issues popped up during delivery, he got service involved and I got satisfactory resolutions.

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kevanc

29 de may. de 2013

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Thank you for one of the top buying experiences I've ever had. Greg was very knowledgeable, professional and (most importantly) transparent. Being an out of state buyer, I was a little nervous, but the car arrived just as described...Immaculate! Thanks Greg!

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Michele6969

29 de may. de 2013

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Dave Siskin was great! In May 2012 we bought my wife an SLK 250 from Dave and it was a fantastic experience. Top notch person and salesman. He makes yo feel like family! So 2 weeks ago we decided to buy a ML 350 SUV and we knew we were going to go see Dave. Once again another great job! It covers all the big and small items...supurb! I HIGHLY recommend Dave Siskin if you are serious about getting a true professional to assist you.

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lumber

29 de may. de 2013

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I have been doing business with ron for over 10 years. Trading in a used vehicle for a new one can be trying experience. Ron has always been honest and fair minded. A real asset to crown mercedes.

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teresaarnold

28 de may. de 2013

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Greg was very helpful, down to earth and made the process of buying a car a stress-free experience. Not only that, but everyone else we encountered with the dealership was friendly and helpful. Definitely a "go to" car salesman for me!

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tuatalofa

26 de may. de 2013

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I want to share my positive experience with crown euro Mercedes and saleman Matt Taneja. My husband has had great experiences with this dealer. Here is a quick breakdown. I had an auto accidentand I needed to get a replacement car I had a 2013 Camaro LT only 2 months old. I ended up in a tree. I was in the Trauma Unit at Bayfront. I was then transported to Bay Point Nursing and Rehab Pavillion. I have to say Matt Taneja went out of his way to make my experience a truly wonderful experience I was in a external fixator (Knee dislocated) Matt was so patient kept bringing cars to the facility for me to see. I finallypicked a GL350 Black on Black I needed a car that I would be able to get into with my knee problem. Herience was wonderful and brought the papers to sign. Matt went out of his way to make this a wonderful experienceThanking you Denise Tuafono

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sunjred74

25 de may. de 2013

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I came in to Crown to take advantage of an "early lease end" special, while I was there I decided to check on the possibility of an "upgrade" from a C 250 to the new E class cars...of course, Bill Martin was wonderful and resourceful and found me exactly what I was looking for, a 2 door coupe E class! He also test drove several other cars with me and made sure that all options were explored, including financial options. He is by far the most knowledgable about Mercedes "specs" than anyone I have ever purchased a car from! He is clearly in the right line of business working with people and he is delightful, professional, personable, and seems to genuinely care about the customer's needs, in my case, (just as my first car leasing experience with him 18 months ago), he far exceeded my expectations and left me feeling happy and confident that I had made the right decision with my "upgrade." It is also comforting to know that these guys have patience and are willing to provide any and all information in order for me to make the best personal car purchasing decision. Bill is a special person and I appreciate his time and help! In addition, the whole team inclusing Jason and Kevin are truly good people who made me feel welcome, and like "it was all about me" that day! Perfect for a self-proclaimed princess like myself (: They also made this purchase happen!! Cannot express my thanks enough! How can I ever buy a car anywhere else, and from anyone else? 5 stars....Sincerely, S. Joyce

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WangMingChun

24 de may. de 2013

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Mr. Smith was very kind and poliet and very knowledgeable, he answered all my questiones in a professional way. Jim aproched us in a very friendly manner at no time he came cross as a high presure saleman, I really appreciated his courtesy, our visit to your business was very comfortable.Thank you very much indeed!Sincerely,MingChun WangScott Doubleday

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pmdsouth

24 de may. de 2013

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Jason helped me and my wife find a great car at a great price. He was very helpful and patient with us as we searched for our perfect car. We will definitely return to Crown for our future purchases.

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merzbuyer33

24 de may. de 2013

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Jason Dees has helped my husband and I with our lease of a Mercedes-Benz. He was professional and courteous. We will definitely lease or purchase our next vehicle from him.

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griffinjames11

23 de may. de 2013

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Greg is very professional, helpful and courteous. It was a pleasure working with him, and would come back to buy again. Will recommend Greg to our friends.

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buddysmith

23 de may. de 2013

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I have never met a more professional, respectful, and courteous car salesman than Greg Sarantis. I have done a lot of car deals in my lifetime and my recent experience with Crown Eurocars was second to none.

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aliasrap

23 de may. de 2013

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I have never owned a Mercedes Benz and this is my first one. Matthew was very helpful, knowledgeable, and personable with every aspect of my car buying experience. He did not pressure me, as so many do, and made sure I was comfortable in the exact car I wanted. Matthew took the time to show me all of the features to utilize in my new Mercedes and answered every question I had. Matthew made this by far the best car buying experience I have ever had. I was convinced that this Mercedes was my best choice and so far I am very confident in that decision. I buy cars every 5 years or so and this is my 4th purchase. I will continue to buy from Matthew wherever he may be, I suggest you acknowledge his expertise and great service to keep him at Crown Mercedez. Sincerely thankful,Spencer Russell

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Mjonesusa1

23 de may. de 2013

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I had the pleasure of dealing with one of the best salesperson in the dealership, Bill Martin. He is kind and curious. Not only on the ball but very knowledgeable on the vehicles I was considering. I would definitely recommend him to everyone. Great person to deal with and would definitely be returning.

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mbwnewcar

19 de may. de 2013

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We just completed the purchase of our second Mercedes Benz from Crown Eurocars,in St Petersburg, Florida and dealt with Tony Diamond on both purchases. He is the ultimate professional salesperson ! He helped us achieve the best deal possible, and even found discounts that we were NOT aware of, and in addition found us financing that was the best terms possible. And at the point of delivery, he spent hours with my wife, and I making sure we understood the operation of the new vehicles. He also gave us his personal cell phone number, in case we had any questions in the future. I have purchased more vehicles in my life than I can count, but the eepereince at Crown, and with Tony Diamond have assured me of where I will purchase my future vehicles!

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davidahoyle

17 de may. de 2013

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Greg was great: professional, candid, to the point. A very simple and straightforward transaction conducted with respect, undertaken quickly and efficiently and with no "BS".

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spd1967

16 de may. de 2013

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William Martin was our salesperson. i highly recommend work with Bill if you are in the market for a Mercedes. He is knowledgeable, courteous, and not pushy. He made our buying experience pleasurable, and hassle-free.

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MichaelBucey

13 de may. de 2013

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I contacted Jim Smith, Pre-owned sale, explaining my perceived problem. I was directed to a 2011 MB GLK350W4. He and Rene Cejas, Pre-owned sales manager arrived at a price. Ken Klak, business office provided help with my final paperwork. I appreciate all three's professional and personal help with this sale. This process can be very stressful. This was not stressful, but a very relaxed experience.I do not work for CrownEuro and did not know any of the three employee's, prior to walking-in the door. I would recommend these three employees to anyone, interested in purchasing a vehicle.Michael R. Bucey

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scottharrington3

10 de may. de 2013

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I have been through the car buying experience many times in my life and I can say by far this was the best experience I have ever had. Jim really explained the process and had the expertise to help me select the best product based upon my needs. He was patient and available anytime i needed to ask a question during the process. With the Crown level of service I will not buy a car anywhere else, and i encourage you to visit the crown group as well for any car purchase you need. They truly treat you like an old friend, not just another customer. Thank you again to all who assisted in my purchase.

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shanbdan

10 de may. de 2013

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Jim and Matt were extremely helpful and knowledgeable about GL450 that I purchased. Although it had only been on the lot for 1 day and we had no appointment, they were able to put together the test drive and all of the paperwork to make the purchase happen. They then expedited the service and maintenance on the vehicle so that I could have my new car within just a couple of days. This was a great experience.

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adamlevan

8 de may. de 2013

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Jim smith was very helpful and patient in dealing with the sale of my 2009 jaguar xf and I highly recomend him to anyone purchasing a vehicle. A+ in my book.

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MJMick

8 de may. de 2013

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Tony Diamond has just sold me my 4th Mercedes. I've been thrilled with Crown as their service starts off great with the sale and continues through to the service department. Tony and the team at Crown go above and beyond to make sure every experience is simply perfect. I'm elated with my new 2014 E Class. The ride is comfortable and luxurious with a sporty look on the exterior. Again, Tony went above & beyond to ensure I had a car that I loved. There are great upgrades on the sound system and functionality of the navigation, etc. Lucky for me Tony took the time to walk me through all of the bells & whistles. I'm loving the car & look forward to working with Tony at Crown for many years to come.

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han87

7 de may. de 2013

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Appreciated the professionalism of the sales staff. A high pressure salesperson will kill the deal for me no matter how much I like the vehicle.

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CRitacca

3 de may. de 2013

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Matt and Ken made my car buying experience thoroughly enjoyable and as easy as possible. Crown is the only place I will buy a car.

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Sedecrem1

2 de may. de 2013

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I dislike shopping for a new car. I had a 350Z Nissan Roadster Convertible. I loved it ..but it was time to look for a new car. I went to 9 dealerships. I went back to two. Then, my husband said to just look at CrownEuro in St. Pete. When I first met Karl...I knew. He was extremely knowledgable but I knew how much he loved his job. He explained everything. I first told him..it has to have a fleck or pearlize finish. It has to have qualities of...navigation, blue tooth, etc. IT HAS TO BE A LOOKER..BECAUSE...MY 350 Z ..WAS AN EYE TURNER. He then said well, everyone should drive a Mercedes and would love the ride. He was not pushie...but said we should just take it for a ride. We did..he told me everything about this car. He spent so much time making ME FEEL LIKE I WAS THE ONLY PERSON IN THE WORLD SHOPPING FOR A CAR.I was leaving on a vacation in two days. I was nervous but knew this was the car for me. He told me to think about this car..no pressure but if i really liked it I should sleep on it and come back in the morning. Guess what, I did...that next day I drove my Z to him. He took my old car..we discussed everything I wanted completed and I told him to have it ready...I would get it two days after i returned. I picked it up today and love driving it.You know...Karl has called me twice to see if everything is fine...if i have any questions and keeps reminding me...I AM A MEMBER OF THE MERCEDES FAMILY. TELL ME...where else can a person get this kind of service. I'll tell you...it's from Karl and Crown Euro Cars. All I can say is ...HE IS THE VERY BEST WHEN IT COMES TO SELLING CARS!Karen A. WhitePalm Harbor, Florida 34683

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davidbrett

2 de may. de 2013

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I recently purchased a used Mercedes C-Class from Crown Eurocars, and my experience was terrific. Matt Taneja was more than helpful, and bent over backwards to accomodate any of my needs. Because of Matt, I left the dealership with a great car, at a great price! I would highly recommend anyone who is searching for a Certified Pre-Owned vehicle to start at Crown EuroCars. Request Matt Taneja and you won't leave unhappy.

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gusy2dog

1 de may. de 2013

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I gave the ratings because of the excellent and professional service I received. Jim Smith explained the SUV thoroughly and I felt confident driving off the lot. He also showed me great respect . Marc Israel was also very professional and fascinating to watch working all the paperwork. This was a wonderful experience and a great pleasure to work with these gentlemen.

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siesta

1 de may. de 2013

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Working with Tony was amazing. He definitely understood "what a girl wants, a girl wants" ! He hung in until we both had a deal that was good for both sides. I am now enjoying my new 2013 SL550. Thanks, Tony!!

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bebe2013

1 de may. de 2013

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The dealership went above and beyond in getting me the vehicle that I desired. The transition from my previous vehicle to the new one went very smooth. ThanksValery Torres

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BigG01

30 de abr. de 2013

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We had a very good experience purchasing our Mercedes SUV from Greg Sarantis. I really felt like I had and advocate in Greg as we negotiated price with his manager. Once the deal was accepted Greg went out of his way to make sure the process flowed smoothly and that every detail was paid attention to. I was especially impressed with Greg's attention to the small details like topping the tank off, to getting one last cleaning on the car before we rolled off the lot. I also enjoyed working with Greg's manager Rene. He was very pleasurable and easy to get along with. I would certainly look forward to working with Greg again

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ChadBeard

30 de abr. de 2013

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The service was excellent. Greg listened to what I asked for and was able to get me what I wanted and needed without any problems or issues. He made sure that we understood every thing about the process, the vehicle and Mercedes Benz. Greg and Crown Eurocars will be first on my list when we need another vehicle, or anything else for our cars.

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navy123

30 de abr. de 2013

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I live 125 miles south of Crown Eurocars, however after a good friend of mine introduced me to Ron Krag in sales their location 125 miles of me did not matter. Ron quoted me an extremely attractive price on my 2013 SL550, and also priced my trade higher than any other dealer in my local area. Ron introduced me to Kevin Roberts, the Financial Services Director at Crown Eurocars. On deliverly day I arrived with a check expecting to pay cash for the car. My bank's auto loan rate was 2.99%, too high for me. Kevin found me a 1.3% auto loan that was too good to resist, and I took him up on the offer. Ron and Kevin made my purchase a pleasure, they even offered to deliver the car to me, 125 miles southat no additional charge. Yes, I will return to Crown Eurocars for my next Mercedes Benz.SincerelyTed Henke

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Mercedes0418

29 de abr. de 2013

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Carol Smith has sold me 7 cars....I have followed her from a previous dealership and would follow her to another. I find her to be happy, professional, truthful and genuine . Other salespeople have been rude, pompous and quite frankly I don't even think they understand or like the car they are selling. My money is well spent with Carol as my advisor and salesperson

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cmbeals

29 de abr. de 2013

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If you are in the market to buy or lease a car, I HIGHLY recommend contacting Bill Martin. He is truly an automobile expert. He knows the answers to all of your questions.Bill gives diligent professional & personal attention throughout thenegotiating process,start to finish, then he continues to follow up after the sale. Bill will always take your calls and be of help to you all the way up to the next time you need a car.For me, buying a car was on my list as one of the tasks I DISLIKED with a passion.Bill has made the experience tolerable for me because he takes most of the pressure off me.I'm very busy, as are we all...Bill goes out of his way to be helpful & dependable...even WAY after the sale.I don't know if Crown KNOWS how blessed they are to have him on their team,but I can truly say, without reservation, that Bill is the VERY best in his field...absolutely...and Bill is the reason I tell people to go to Crown. He WILL take good care of you for sure.Very Sincerely,C Beals

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Clschlink

29 de abr. de 2013

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My husband and I are long time loyal customers of Jason Dees. I feel confidant with Jason on every level. He is professional and very personable. I trust him completely, and any problem that has ever arisen he has taken care of the issue as soon as possible, and with as much quality as possible. I would never buy a car from anyone else. Mark Israel was my finance guy this time around, and he is just as fantastic as all of my other experiences with Crown. Between Jason and Mark you will absolutely feel it is a great pleasure to purchase a car from Crown Euro car. Since we have been long time customers of Crown I would also like to include their amazing service department. There is always a car available when I need service for any amount of time. The waiting area is comfortable, and the staff is very helpful, friendly, and prompt. I am not sure what else they could do to make the experience better. I am also unsure why you would purchase a vehicle anywhere else?

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blnd1ab

29 de abr. de 2013

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Ron was so friendly and helpful! He made the experience very easy and smooth. Purchasing a new car can be exciting, yet stressful - I found the staff and sales people very friendly and knowledgeable. They found me exactly what I wanted!

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dwoodrow

29 de abr. de 2013

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The dealership itself and Mr. David Siskin were recommended to us by an acquaintance. We specifically asked for him upon arrival and he proved to be the best sales person we have dealt with in many years. He was very welcoming and treated my husband and me like we were very important people. He is very knowledgeable about all of the cars and is able to express detailed and technical information in a manner that is easy to understand--he allows the cars to sell themselves. He imparts his own personal experiences, which we found very helpful, and never pressured us. He made himself available for as much time as we needed and let us drive several cars over a period of a week and half, including some more than once, because he wanted us to be sure about such an important decision. He was positive and tireless in answering our many questions--no question was too trivial. He was always pleasant, patient and encouraging while we were trying to decide on a car. In the end I was very very comfortable and happy with my purchase of an E350W Sedan. I would recommend David Siskin to all of my friends and indeed to anyone who is in the market for a new car. I would also recommend the dealership as well.

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Abacojet

28 de abr. de 2013

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I could not help but write a review on Ron Krag, my salesman. I have experienced many dealerships but this experience was the most professional and thorough yet relaxed. The product knowledge Ron demonstrated throughout our meeting was both reassuring and impressive. He answered everything before I even knew to ask it. His dimenor is professional and refreshinly real, such a nice change from other sales personnel we have experienced in the past. I highly recommend making an appointment with Ron Krag. You will be glad you did and can expect to be impressed with his knowledge. He obviously loves what he does...and it shows. Mercedes is a quality vehicle, that is why I they interest me, but the relationship with my representative is just as important to me as the vehicle quality. That is why I always come back to Ron. I recommend anyone who needs a quality car, to go see him.

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davidswitzler

27 de abr. de 2013

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Leasing my new Mercedes-Benz c250 coupe through Crown Eurocars was fast, easy, and an excellent experience. Ron Krag quickly located the exact model I was looking for with the exact features I wanted and delivered the car directly to me very shortly thereafter. A salesperson followed closely behind and walked me through all of the car's features, making sure I got the most out of the car from my very first time behind the wheel. And the deal he was able to get for me was incredible. I am very satisfied with my experience with Crown Eurocars, and I would definitely recommend Crown Eurocars to anyone looking for a new Mercedes-Benz.

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chinafields

26 de abr. de 2013

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Dave is the man! He set us up in the 2013C250 coupe and we have not looked back.Make sure you ask for Dave when you go.

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jeanine1

25 de abr. de 2013

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Great customer service. Friendly patient sales team determined to get you your dream car. Jim was understanding and helpful in making the right choice in vehicle and accessories as well as direction for how to use all the cars features. Couldn't be more pleased with his knowledge and helpfulness to new buyers.

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BillyD2

25 de abr. de 2013

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Greg Sarantis went out of his way to make sure I was happy with the purchase of my 06 Lincoln Navigator, he explained fully what was involved in buying a previously owned vehicle and gave me a offer I was happy with on my trade in. I would highly recommend Greg and this dealership to my friends. In fact after I brought the car home a few of my neighbors asked me where I purchased the vehicle from and will be there soon.

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dietergrzella

24 de abr. de 2013

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Karl Petersen , one of the sales staff , turned out to be a wonderful " trustworthy " sales person .His management , Larry and Michal are just outstanding . NO wonder things are flowing and successful !Service mgr.Frank has truly staff , that needs to be equaled , ie Richard Webb Coming to the parts dept. , Floyd , the mgr. and Bill Simpson are the best in the field , there are too many others to mention .However , Lorrie , the lady in charge of collecting the BUCK , is just an angel and totally charming . Sincerely Dieter Grzella

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bsturm1

24 de abr. de 2013

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Sandra Ammerman made my new car experience an easy one. She worked around my busy schedule and found just the car I was looking for. Marc Israel had the paperwork prepared prior to my arrival so the whole process was simple and convenient. Thanks!!

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elloisemiller

22 de abr. de 2013

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- I love my little Lexus sports car a sc 430. Before purchasing there were a couple of things that we noted that the car needed such as rim repair (they are special) and another electronic key. Jim Smith and the dealership did what they said they would do by taking care of these repairs/items for me - I want to thank them very much!Sincerely,Elloise Millerweeziemilleratmail.com

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jnejah

19 de abr. de 2013

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In October of 2012, I was looking to purchase either a Mercedes SUV or a station wagon. Crown Eurocars had a E350 Station Wagon that was difficult to find but it was not exactly what I was looking for. I corresponded via email with Mr. Jason Dees about the vehicle at length. Jason was prompt in his response, precise in his execution and showed the utmost in professional courtesy. Jason was exactly what I believe a sales person should be. It was due to Jason that I made the decision to purchase a car that was not my first choice. After making the final decision on the vehicle, Mr. Kevin Roberts completed all of the required paper work with great finesse and precision.The vehicle was prepared perfectly, high quality window tinting executed very well and accessories that were not readily available were shipped to me in a timely manner - exactly as promised. There are many Mercedes dealerships around but I truly felt that Jason went out of his way to earn my business. Although the price of the vehicle was important, it was Jason's ability to provide a level of confidence in the purchase process that made me drive 200 miles away to purchase the car at Crown Eurocars. I believe you will find the combination of Jason and Kevin to be second to none.My family has purchased numerous Mercedes vehicles from a number of dealerships from the Northeast to Florida for the past 40 years. Based on my experience, I would highly recommend Jason and Kevin of Crown Eurocars and rank them to be one of the best Mercedes dealership associates I have ever done business with. Crown Eurocars' designation by Mercedes as one of the "best of the best" dealerships is very well deserved.

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shalt

19 de abr. de 2013

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My husband and I had a very positive experience purchasing a 2013 GLK 350 and give the credit our salesperson Dave Siskin. Dave was very knowledgeable about the vehicle and answered all of our questions. He was very helpful explaining the features during the test drive. We did not want a vehicle loaded with options. Dave searched the data bank, found a vehicle that fit our needs and arranged for shipment within days. When we arrived for pick up the car was clean, super shiny and looked beautiful. Thanks to Dave, we couldn't be happier.

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COLBICO

18 de abr. de 2013

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Tony sold me a new Benz in 2008 and it was a no brainer to return to him for another Benz. Tony took a personal interest both times and saw to it that everything was done to make each sale work and make me happy. Who other than Tony would come to my house on Easter Sunday to program my garage door opener? Great job Tony THANK YOU.

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Miracleman2343

13 de abr. de 2013

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I bought my first car from Karl 25 years ago and many cars later Karl is still looking out for me.His is a personal and caring approach that always puts the customer first. Everyone at Crownis friendly and professional but Karl is why I am there. He goes the extra mile to deliver you what you want. Sometimes, what you don't know you want. A great sales associate and a better friend.Thanks KarlSteve Levin

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CurtisGamble

13 de abr. de 2013

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Couldn't be more pleased with our experience at Crown. Marc and Jim both stayed late to finish up the deal, yet never acted like they were in a hurry and took their time to make sure we were happy. Jim probably spent close to an hour going over the car with my wife, showing her all the features and controls. Marc was very efficient and obviously knew his way around the paperwork, making that part of the transaction as painless as possible. We look forward to doing business with them again in the future!

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slopez7910

10 de abr. de 2013

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I have had a 2010 Porsche GT3 for quite sometime that i have been wanting to sell but was not having any luck. Many different dealerships attempted to help but failed in following through with any sort of deal. Greg Sarantis was the man to do the job. From the second i came in to the dealership it was down to business. He understood what i needed done financially, and most impotantly a decision that made me happy. Most dealerships took months and nothing happened. Greg made it happen the same day I was there, it worked out great! I appreciate the great business and understanding that Greg had w/ my situation and did everything in his power to make it work for me. Thank you Greg.

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jaki30

8 de abr. de 2013

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Found a specialty car that I was interested in at Crown. Greg answered all my questions in detail. He was instrumental in helping me to purchase a car sight unseen for the first time in my life. We finally agreed on a price and I needed the car shipped to Virginia. Greg handled the purchase and shipping. Marc handled all the paperwork. Very pleased with the car and experience. I believe Crown and their employees are far above the average car dealers and I definitely would consider using them again when looking for a specialty car. John

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PeterandIsabel1

7 de abr. de 2013

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Michal Niezbecki and Dean Landman were nothing short of fabulous! They treated us like VIPs and answered all of our questions with exceptional patience and professionalism. Amazingly, Dean even drove our C300 Mercedes Benz to our home for us and drove our trade-in back to Crown! Unbelievable service that we have never experienced before! Marc was extremely patient and demonstrated the utmost in professionalism for the financial piece of our transaction. This was the most outstanding vehicle experience that we have ever had! Most highly recommended! 6 STARS!!!

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richardfranks

2 de abr. de 2013

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Dave made the leasing process very simple for my wife and I to understand. I would recommend Dave and the dealership for your next car purchase or lease.Regards,Richard Franks

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ucsbroker

1 de abr. de 2013

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Excellent experience from the initial phone call to delivery. Being from Miami, its refreshing to deal with Professionals who respect peoples time and truly value the customer. I will come here for my next car.

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bruckmant

28 de mar. de 2013

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Jim Smith was very friendly and explained everything very well.He was well versed about the Mercedes that I was interestedin. Very pleased with him and with Kevin Roberts.

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sadoo

27 de mar. de 2013

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Fantastic salesman. I have NEVER had a better experience purchasing a car. Tony is extremely knowledgeable and was able to mention many details of the ML350 that the other dealers weren't able to express. I visited 4 Mercedes dealers and there is NO comparison. Not only did the dealership provide the lowest cost (and that had nothing to do with the transaction), but they provided the best level of service. I also had my "old" ML 350 serviced at the dealership and they are by far the best service department I've experienced.

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Celia45

27 de mar. de 2013

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My overall experience was Excellent. Every detail of my transaction was clearly explained and I really appreciate the time and support given to me.Thanks again to Greg, Sandy and Kevin for going that extra mile to help a customer.Celia Fernandez.

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Skern08

25 de mar. de 2013

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Matt Taneja was great to work with! So helpful! Made experience pleasant and easy. I felt no pressure at all! He was so accommodating and because my schedule is crazy, he brought the car to me. Thanks Matt for all your help!

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anquing

22 de mar. de 2013

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I drove down from Orlando to purchase this car...Karl Peterson was very professional and courteous and he went above and beyond the call of duty to make sure we were happy. I would definitrly recommend crown eurocars and karl peterson if you are looking for a new ride!!!!

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Proud_Marine

21 de mar. de 2013

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The entire buying experience was a pleasure, Anthony Diamond was low pressure coupled with text book type product knowledge. We purchased and Mr. Diamond follow up was so over the top including tutoring at the Dealership and 3 months later even at our home in Tampa. Mr. Diamond even programed our garage door after hours. We were told that By Tony on delivery the relationship did not end just because we are taking delivery of our brand new ML 350 it was only the beginning. Crown and Tony Diamond not only talk the talk they walk the walk. Well worth the drive from Tampa to St. Petersburg. I would totally recommend this dealership and Anthony Diamond.JS Tampa Bay

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Eedosos

18 de mar. de 2013

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Dave Siskin was the friendliest, most knowledgeable and tech-savvy leasing consultant I could have asked for. He and Marc Israel gave us a top-notch experience. This is our first Mercedes and with the type of service we received, certainly Crown Eurocars will be our destination for the next one!

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rbbrnn

16 de mar. de 2013

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Arnis Rudzitis illustraded a Mercedes Benz S550 to me and because of his extensive product knowledge, coupled with this fantastic automoble I traded my new 2012 Lincoln MKS with 1500 miles that very same day. How about that? I also would like to acknowledge Jason Good, Ken Roberts and Junior for making my day at Crown Eurocars one of my best ever buying experiences.Bob Brennan.

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rbbrnn

15 de mar. de 2013

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I highly recommend using Tom Potter for your service needs. He really has a vast automotive knowledge is is truly an asset to your company! I will return to Crown Euro Cars exclussively due to the high expectation that was certainly met. Thank You! Mr.Bob Brennan

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Jensenjv

14 de mar. de 2013

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I just had the best experience buying a Mercedes from Ron Krag. He listened to my needs and answered all my questions. He was very personable, extremely knowledgeable and highly professional. I would recommend anyone to Crown Eurocars and request Ron for a great sales experience.

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Dmdm00

14 de mar. de 2013

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Marc Sexton at Crown Eurocars made my car buying experience a pleasure. He was personable, honest, & extremely helpful! For anyone looking for a new car...go see Marc. I will definitely be recommending him to friends & family.

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kyle1

13 de mar. de 2013

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The sales team was very helpful and I left the dealership excited in my new wheels! Wonderful staff, finance manger and sales team. I will highly recommend this dealership to anyone who is interested in a new vehicle. Kyle MastronardoNardo's Natural

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stephppk

12 de mar. de 2013

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A overall outstanding, pleasant experience. Very knowledgeable and informative. It was the most pleasant and easy going car purchase i have by far had. Jim was outstanding .

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TommyLouvon

11 de mar. de 2013

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I had the extreme pleasure to work with Tom Potter (Service Adviser) in the Service Department on my Mercedes CLS55 AMG. He is very knowledgeable on the car and provided "OUTSTANDING" service and professionalism. What sets him apart from other advisers I have dealt with at other dealerships is his attention to detail (explains everything and does not rush through explaining the technical aspects), "TRUE Customer Service" and responding promptly to EVERY phone call/Voicemail. I will be recommending him to everyone that needs their car serviced. This service experience has by far been the best I have been to hands down. I normally do not take the time to write online reviews, but my experience was so pleasing/enjoyable that I wanted to take the time.

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sunnitt2000

6 de mar. de 2013

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It was a very pleasant experience purchasing my new car. Dave Siskin made the sale stress free and very memorable. Its a beautiful car and I am very satisfied.

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aj's mercedes

4 de mar. de 2013

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My very positive experience with Crown Eurocars centered around my salesman Jim Smith and paperwork guru Mark Israel. The used vehicle I purchased was from an internet search. When I contacted Jim, we found the vehicle I wanted was already being shipped to another location. As I was leaving Florida the next day, all of us were able to hurry up and get all of the paperwork shoelaces tied up correctly on time for my departure. Jim chased down the vehicle, got the paperwork in order for me to pick up the vehicle at the remote location, and Mark arranged a sweet financing deal, along with an upgraded warrantee and transfer, and Wisconsin license application. Mark also provided me with a Florida temporary license for drive home. When Wisconsin DOT was not timely with our new permanent plates, a call to Mark had a new Florida temporary plate delivered to me in Wisconsin by FedEx the next morning, at no additional cost to me. Additionally, the out-the-door pricing was delightedly competitive. When one adds the value of the warrantee and sweet interest rate that accompanied the vehicle, I basically bought the vehicle for just over the wholesale value of the vehicle. Profit is not a dirty word in my dictionary. I expect a quality organization as Crown Eurocars is to make a fair profit on any deal. Jim and the crew at Crown Eurocars treated me as well as if I were family. Had the table been turned, I could not have offered them any more than what they had already delivered to me.Thanks,Alan Jewell

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MichelleButler

1 de mar. de 2013

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Matt Taneja was my new car sales person. He was amazing to work with. He was knowledgeable, fun and very efficient. He and the dealership delivered everything they promised.

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Boatman1941

28 de feb. de 2013

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I came to Crown looking for a good used car. Matt was very very helpful in finding what I was looking for. I started out looking at used 55, but I realize that wasn't the car for me. Matt worked with me and we found that the S 550, fit my need. He is very understanding, and very knowledgable about the cars that he is selling. I would send my friends to Matt, and be sure they would be treated right. It was an excellent buying experience for me. Thank you very much.

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johnzurek

28 de feb. de 2013

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Just picked up the car yesterday so I cannot comment on service, but I will at some point. One reason we chose Crown Eurocars and MB were because of the reviews I read about them. We'll gladly contribute our opinion to help prospective buyers. Jason and others involved took all the abuse I could throw at them without employing the obnoxious sales tactics I had become so used to in the past. The only reason I gave "Price" a 4 is because I could have employed my own tactics to perhaps obtain an even better price if the Crown staff were not so kind and professional. I am sure the purchase price was very competitive and both the buyer (me) and the seller were happy. A nice twist to the experience differed from all of my past experience with other car purchases. Upon delivery, we received an overview of features and operation with an offer to answer any questions, that lasted perhaps 10 or 15 minutes. In the past, (Saab, Mazda) we were forced to endure an hour of demonstration, explanation, searching the owners manual, etc. Jason answered our immediate questions, suggested we drive and explore the car for a few days and return for a more in-depth review within a week or so. It was almost intuitive on their part that we wanted to get in the car and drive home. Nice. Looking forward to a nice relationship with Crown Eurocars.

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smokersden

22 de feb. de 2013

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I was looking for an e-class and was helped by Dave Siskin and had the best experience I have had shopping for a vehicle. I highly recommend Crown and Dave. You will feel like part of the familyL

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EdReillySPFL

21 de feb. de 2013

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Matt and the Crown Eurocars Staff did an excellent job in anticipating my needs and making the whole experience as thorough AND efficient as possible. As I was shopping for my elderly mother-in-law, Matt offered to take the car to her for a test drive rather than having her drive up US19. Matt gathered a few details from me via email which shaved off 45 minutes at the dealer during the purchase. The actual purchase took only 45 minutes due to the pre-work that Matt and the Crown staff did.Crown's inventory of new and pre-owned cars are very nice. I would highly recommend Crown and Matt for your next car.

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mandalman

20 de feb. de 2013

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I have dealt with Ron Krag for several years and the repeat business speaks for itself. I would never consider using anyone else. I am a very happy Mercedes camper!!!

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gaston1078

19 de feb. de 2013

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Greg Sarantis made me feel very comfortable during the entire car buying/leasing process. I am extremely happy with the service that Greg Sarantis and Crown Mercedes provided me. I will be referring anyone who is interested in purchasing a car to Mr. Sarantis. Kevin Roberts and Russ Bauer were also a pleasure to work with. Thank you!

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Walter8

19 de feb. de 2013

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Tom Potter was changing a light bulb in my previous E350 (I have always dealt with Tom because he has always provided excellent service) when I discussed trading for a new model E350. He suggested I talk to Matt Taneja because I wanted to have a positive experience buying another car. That was not the case when I previous purchased a car at Crown.Matt was very understanding when I told him want type of car I did not want and the type of car I did want. He did not have the type of car I wanted on the lot - he went the extra mile to check what was coming in. Contacted me when the car arrived on the lot, walked my through the entire process, and explained all functions of the new car. I have dealt with three sales representatives at Crown and Matt far exceeds the other two. He made sure the entire process of buying a car was painless and a pleasure.Marc Israel completed the car buying process. He made a complex process very simple. He explained all my questions about finance with answers that I understood.Tom, Matt, and Marc are three reasons why I continue dealing with only Crown.

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Dpojo

15 de feb. de 2013

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Dealing with jim was a pleasure. None of the usual car sales gimmicks or crap. Jim was honest, professional and a pleasure to deal with. I was not totally in a ready to buy mode and was bracing for the garbage most car dealers put out, but jim took me by surprise and made buying a good experience. I would gladly. Refer jim to anyone looking to purchase a new car. Really loving the car as well. Thanks jim!

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delin8512

15 de feb. de 2013

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Friendly customer service, attention to detail, did what they said they would do. Value for the amount of money spent. Salesperon made sure to follow-up with us on our experience.

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Ginger1023

13 de feb. de 2013

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This is my second Merecedes that I have brought from Tony Diamond. He is very helpful and informative. I love my new 2013 C-250. I would recommend Tony to everyone. Tony goes above and beyond what a salesmen should do for his customers. Tony is in creditable person and a good friend. Thanks to Tony for all of his hard work.

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SamuelHenson

12 de feb. de 2013

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I only went to look at a used SL for comparison to others I had seen. Little did I know I would be going home with one before the end of the day. Thanks to Jim and Marc for making this happen for me.

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ctraber

5 de feb. de 2013

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We frequently travel to and from our 2nd home in South Carolina so my GL450 has racked up alot of mileage in just one year. On that note, it has been in need of alot of service. Every time I call to make an appt, Tom is attentive and pleasant. I also appreciate how quickly he returns calls. We live in South Tampa so the Mercedes dealership on N. Dale Mabry is closer to us, but the quality of service and personal demeanor at Crown cannot compare, I will drive the extra distance with no complaints.

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mistahlee

2 de feb. de 2013

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Not my first Crown Mercedes. The dealership matches the impeccable class of the automobile. And the delightful Sandy Ammerman couldn't be more responsive or knowledgeable. She will make your experience memorable.

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MBagan

1 de feb. de 2013

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Matt was very helpful and knowledgable about our new vehicle. This is the second mercedes we have purchased from him and we would return to crown when we are ready to purchase another .

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erinporco

28 de ene. de 2013

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yes i would recommend the dealership...they were friendly and worked to make the deal happen ...they got the car i wanted from another dealership to make it work out

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byoung4ever

28 de ene. de 2013

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I had a great experience at Crown Eurocars Mercedes Benz working with Ron Krag and would recommend him (as I already have) to purchase or lease a Mercedes Benz, new or pre-owned. Ron was very professional and above all honest and fair in our dealings.

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Zareas

23 de ene. de 2013

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IF PHENOMENAL CUSTOMERS SERVICE IS WHAT YOU ARE SEEKING. I Recommend BILL MARTIN as your sales consultant. He will go out of his way to get you what you want and for the best price. Even if it's not in his job description(body dept) I have bought two cars from him and hope to buy a third. HE IS AN ASSET TO CROWN EUROCARS "He should be put on the books"I say this because I'm a businesses owner. I don't refer someone who works hard and enjoys his job like Bill an employee but a friend. Thank you Bill for all your helpPS All be in for my ASTON MARTINTami Zareas

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mmargarone

23 de ene. de 2013

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I had a wonderful experience with Crown Euro and Bill Martin. They went above and beyond to make my experience at Crown wonderful! Long time BMW customer, thought I would never leave them - love my Mercedes. Bill was great and took the time with me until I was completely happy and informed with the car. Thank you and I cannot speak more highly about Crown Euro. I look forward to getting my next car with you in a few years.

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wolfmom59

15 de ene. de 2013

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We have been to many dealers to purchase a new car for our daughter. Tony Diamond and Crown were a notch above all the others. He was polite, interested in our needs and did not pressure us in any way. Overall the experience was very pleasant. I would not hesitate to purchase additional cars from Tony in the future and I will highly recommend him to family and friends.

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FLGATORX

9 de ene. de 2013

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Tony is very knowledgeable about the Mercedes cars and works well to meet with my needs and preferences. I also enjoyed dealing with the business manager and getting a good deal for my new car.

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ivanc1001

9 de ene. de 2013

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25 words or more? Anything less would be impossible. Richard Webb is awesome! The entire service department is great, but Richard is my go to guy. Anytime I have a question Richard is there with the answer. Issues are far and few between afterall, my baby is a Mercedes Benz, but when anything does come up, Richard is right there to address it. I came in Monday with an alternator/ battery issue on my way to work. Richard secured a loaner for me and I was able to carry on with my day without issue. The follow up call confirmed what I thought...it was the alternator. Richard had his team run diagnostics to make sure there were no other issues and now my baby is running like a top. They even washed it! What a service department!Now that I've got her back, Anastacia is her name, the cosmos is back in balance and life is grand...thanks again Richard!

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Jcreevy123

8 de ene. de 2013

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Matt was an absolute pleasure to work with in purchasing our pre-owned ML350!His knowledge, expertise and enthusiasm made the whole process enjoyable and worry-free! Thanks, Matt!

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JillFerguson

7 de ene. de 2013

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I just purchased my second Mercedes from Crown Eurocars. From the beginning of the deal to the end Tony Diamond took care of all the details and made the process enjoyable. I met Tony many years ago when I was getting out of a lease and needed a new car. I showed up at Crown with my two young boys in tow and wanted to test drive a Mercedes. He could have ran...but instead he took the challenge and took the three of us out on a test drive. I purchased that mercedes we drove that day and my boys still talk about that test drive! I loved that car and after many trips to soccer,football and track meets as well as both boys learning to drive in it, it was time for a new car. Again I called Tony and again he was able to make the transition to my new mercedes seamless. Thank you Crown Eurocars and Tony Diamond for making the car buying experience pleasant. I love my new Benz!

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lakdesilva

5 de ene. de 2013

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Jim Smith was extremely helpful during the sales process and staying late several days to accommodate our busy schedule. Jim was very professional and spent a good bit of time answering my wife's questions and concerns about the vehicle. He even took time to take documents personally to my wife's office get them signed. Thanks Jim for making the car buying experience a pleasant one.G. Lak DeSilva

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kfayharsanje

5 de ene. de 2013

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Arnis was fantastic to work with! He took to time to find out what car would work best for me and also made sure it had the all of my "likes".He made my husband and I Mercedes and fans for life! It was also an added bonus to buy a European car from a real European. Marc Israel also made the financial proccess very pleasent. Thank you Arnis and Marc for an enjoyable car buying experience.

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ccusack

4 de ene. de 2013

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Jim, took the time and was courteous in helping my wife and I find our new car. He is the epitome of a good salesman!

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Kunalamin1

3 de ene. de 2013

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Ryan was very helpful in picking out my new car. By far the best car salesman I have ever dealt with. Will get my jaguar from him only in the future.

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Caryn73

2 de ene. de 2013

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I purchased a new C300 from Mr Taneja. It was a great experience. Mr Taneja was very pleasant to work with and when I am ready to purchase again, he will be the sales person I return to. Thanks

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LucindaStevens

1 de ene. de 2013

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Matt was very knowledgeable, professional, courteous, and enthusiastic. He was easy and very competent to work with! It was a joy to buy a Mercedes

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Gloria (Jeannie) White

31 de dic. de 2012

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We had purchased a Jaguar XKR from your dealership in 2007 and was treated very well by Len Wallace and your service department, so when we decided to purchase a new Mercedes, we decided to give Crown a chance to win our business in that division. Tony was great in so many ways. His knowledge and expertise of the Mercedes vehicle was very impressive to start with. When we had decided exactly what options, color, etc. we were interested in purchasing, he went to work! He found us exactly what we were looking for and also helped us get our much desired chrome wheels that really set the gorgeous car off! He also offered us a price we couldn't refuse which closed the deal quickly. The new state of the art vehicles are hard to keep up with, but Tony has definitely been doing his homework and has an answer to every question, and we had a lot! I'm sure he will be hearing from me with more questions and have no doubt that he will help with any and all that I throw at him. Thank you so much Tony and I will talk to you soon!Sincerely,Jeannie White

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jbesel

27 de dic. de 2012

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At first, I was hesitant to come to Crown Eurocars to buy a truck, but I wanted a Sprinter Van. When Anthony Diamond (Tony) asked me if he could help me, I told him that I wanted a truck before year-end! Tony went out of his way to make that deal happen. He assured me that he would get the truck and he did. I am confident to state that Tonys service is professional and friendly. My experience was excellent!Michael BeselPresident, Besel Plumbing, Inc.P.S. Kevin, who did the closing, was also considerate and professional.

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mattingly1

27 de dic. de 2012

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Just wanted to take the time to thank Jim Smith for all is hard work & knowledge when I was choosing a new vehicle. Jim was very professional & always had time for me when I had questions & concerns about the vehicle. I was very impressed with Jim's ability to make the whole process stress-free & seamless. Thanks, Jim for all your after the sale follow-up. Matt

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dtini

27 de dic. de 2012

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This was my first experience leasing a Benz . Jason Dees & Ryan Gomez were top notch professionals from start to finish thanks for your help and getting me in & out in a timely manner. Happy New Year!

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DTB028

27 de dic. de 2012

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Anthony and Jason have been personally interested in making me feel comfortable in getting the Mercedes I want. All of the people at the dealership are and have become good friends, and look forwar to a continued relationship with Crown Eurocars.

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haz113k

26 de dic. de 2012

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Our experience with both Arnis Rudzitis and Ryan Gomez was excellent. We came to Crown Eurocars looking for a high-quality used luxury car.Arnis took all the time we needed to review several cars and ultimately helped us with our purchase of a used Jaguar. We could not be happier. He is very knowledgeable about the cars he sells and was both patient and professional throughout our time together. He was extremely responsive via email and phone. When it came time to buy the car, Ryan Gomez handled the transaction quickly and without a hitch. He too was very professional and did not waste our time trying to sell us products or services we had no interest in buying. We were in and out in 10 minutes.We recommend Arnis highly and are confident you will have a similar experience.

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shsalib

23 de dic. de 2012

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I responded to the dealers ebay listing for a 2009 Jaguar, I asked if I can trade in my Cadillac, I received a response after the end of the listing and when the car did not sell offering me $4500 for my car, I did not reply because I did not like the offer, I thought its rip off, a week later I received email from the dealership asking if I am still interested in the Jaguar, I replied no when you are offering me $4500 for my trade, they asked what am I hoping for So I send back that I will pay $22K + my trade, I get back a rude sarcastic email, so they either rip you off or get ugly

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crhawkins

18 de dic. de 2012

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I had a problem with another dealer and I called long distance for an estimate appointment. The difference was amazing. They immediately treated me with interest and made a great effort to earn our business. Everyone worked to get us to a purchase point.No pressure but wanted to have us as a customer. The agreement was reached by phone the next day as my husband was at home for the estimate and we needed to talk about it. We also needed the vehicle before years end and we had their assurance that they could deliver. They did and the meeting with the finance director was easy. He provided guidance as to what we really needed in extra coverage without pressure. A pleasure from start to delivery.

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Hadanjm

17 de dic. de 2012

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When I brought my '07 SL550 in for its annual oil change, Tom greeted me in a very friendly manner and assisted my wife and me with coffee, drinks, and donuts for our wait. He soon brought to my attention, however, several other service items that should have been handled earlier in the year. As we discussed the details, he realized that these procedures should have been handled under the now-expired Certified Pre-Owned plan, so he went to bat for me with management to cover the charges. In the meantime, he acquired us a loaner car for the night and assured me the work would be completed the next day. When I returned to pick up the car, I was thrilled to find the work complete, along with other service bulletins handled, all at no charge. Although the drive to Crown Eurocars is long for me, rest assured I'll be returning, given the high level of customer service and dealer integrity. Thanks, Tom, for an excellent job representing Crown.

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BillB48

15 de dic. de 2012

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Can't say enough good things about my experience at Crown Mercedes, or the exceptional staff, especially my sales associate Dave Siskin. His wisdom and expertise, gained over many years in the business, made for a very positive experience. Crown can expect repeat business from me in the future, as well as strong recommendations.

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mrwalstatter

12 de dic. de 2012

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Thank you Ryan Sanders for an exceptional car buying experience. Ryan was eager to help and went above and beyond the call of duty to make my experience pleasurable. Ryan Sanders is an excellent salesperson at a terrific car dealership. I will continue to purchase all of my vehicles from Ryan and Crown in the future.

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bteckles13

8 de dic. de 2012

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Arnis was great in helping me find and complete the process of buying a used Mercedes GLK350. I appreciated the attention to detail, courteous manner and no pressure sale. I would definitely recommend this dealership and Arnis to my friends.RE

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jmvmsncic

4 de dic. de 2012

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Carol Smith is Awesome! This is my third Mercedes-Benz from Carol at Crown in six years. She makes buying a car so easy and a happy experience. I love my 2013 Ml350! My husband is a Doctor and he has crazy hours like most Professionals do. She was at my home till midnight delivering my new car to us just to make our lives easier. We so appreciate Carol Smith and Crown Eurocars for their Professionalism and dedication to their clients. We are very happy to say the least.

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Nessav214

3 de dic. de 2012

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I successfully bought a Mercedes through Dean Landman. It was the greatest experience. He was very professional which made everything easy to talk about. The first greeting was memorable, Dean was very friendly and kind. I was pleased with his service. He is also very patient, understandable and willing to help us. Overall, It was an honor to do business with him. He deserves the 5 star.

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heathermichelle

30 de nov. de 2012

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I have been a client of Ron Krag for 10 years. His professionalism and attention to detail brings me back time after time. I will remain a customer of Crown Eurocars as long as Ron is there.

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hpbh

23 de nov. de 2012

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The experience was excellent. I did not feel sales pressured and the information, customer care and professionalism by Jason Dees was great. I look forward to working with the dealership during the ownership of my new mercedes-benz.

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BWaters

21 de nov. de 2012

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Marc Sexton made my car buying experience easy. I will never buy another car from anyone else!!!!! Thanks Marc for my new c-class! You're the best.

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melindaf20

21 de nov. de 2012

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WONDERFUL CUSTOMER CARE! THANK YOU MR TOM POTTER! A MAN OF TRUE CHARACTER AND INTEGRITY! Last Monday my 03 Mercedes C240 broke down while I was driving and I had it towed to Crown EuroCars Mercedes service center. I didn't have an appointment and never brought my car there for service before. The staff in the service department was very friendly and made me feel at ease. They were so busy they had no loaner cars available and they promptly got me into a complimentary rental car. Tom Potter was the service advisor who handled my car. Tom treated me like a family member and went far above and beyond my expectations. Tom was honest, fair, friendly, and thorough in diagnosing the problem and resolving it. I WILL ALWAYS ASK FOR TOM POTTER when I have questions, concerns or need service on my vehicle. --Melinda F.

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XBarbarian

19 de nov. de 2012

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This lease is my third transaction with Crown Eurocars, and hopefully, that says something.. loyalty. Only Top Notch businesses receive the loyalty of my return business, and Crown Eurocars is at the top of the list!Recently, Anthony Diamond called me, as a previous customer and Crown Family Member, offering to early out my current C300 lease, put my in a new 2013 C250, lower my payments, all at no out of pocket cost. I was skeptical, and told him so bluntly! He was gracious, professional, and responsive. Despite my sarcasm, he produced the deal! My payment went down, no money up front, and my wife got the car she wanted, in the color she chose, with the options she desired. I cant say enough about Anthony Diamond.. we hit it off immediately, he is a true sales professional! He is a easy to trust friend, always clear, direct, friendly, and so very easy to work with.Jason Good, General Sales Manager recognized me as family member, made things happen, supported Tony's genuine desire to get me the absolute best deal possible, no shenanigans, as a Loyal Crown Customer. Thank you Jason! I feel like I really am Family at Crown!Lastly, Kevin Roberts, the Finance Director is one of the most pleasant and professional friends I have ever dealt with. He has clearly, honestly, and kindly, walked me through 3 leases with Crown Eurocar, and every single time, made the closing a pleasant experience!! I am grateful for Kevin candor and professionalism.In summation, no other business has earned my respect, loyalty,and repeat business, like Crown Eurocar. HIGHEST RECOMMENDATION

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gavinnagatomo

18 de nov. de 2012

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I've worked with this dealership since 2000 and I've leased three Mercedes-Benz sedans. Anthony Diamond has been my salesperson the past two times. The last car I leased was a 2010 C300 Sport and I just turned in my lease yesterday. Over the past six years leasing calls with Tony I've always kept in contact with him. He calls and checks in on my family and how I'm doing. Tony is always so friendly and I trust him immensely. Yesterday I leased my fourth car from a Crown dealership but this time it was not a Mercedes. In these tough economic times I had to be more conservative. When I told Tony of this need he still kept helping me. He connected me with Crown Kia and Crown Hyundai and made my next buying experience so effortless. When I turned in my C300 Tony met with me and looked at my new KIA Optima. I also worked with Jason Good whom is the business manager who closed the Mercedes deal originally. He took back my leased C300 and it was such a smooth transition. The next time I get another Mercedes it will be with Tony at Crown Eurocars and if I get any other car between now and then I will go to Crown first. The level of service I consistency receive is superior to my experiences at competitors. I cannot speak highly enough of Tony, Jason and everyone else I've ever worked with in the dealership inclusive of the service department. Thank you!

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reilly11307

1 de nov. de 2012

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I've leased cars for the past 20 years. A number of them have been Mercedes Benz to include the last one, a 2009 E350 sport model. I have to say I was not totally convinced about another Mercedes because of this model. It had a lot of little problems. In fact I told the sales person Sandy Ammerman that I was really leaning towards a BMW. Sandy spent a tremendous amount of time explaining the differences between the 2009 and 2013 and what had improved. After spending the time with Sandy and she working on a great deal for another lease I just picked up my new 2013 E350 luxury edition. I highly recommend Sandy and Crown Eurocars. They are easy to work with, no hassles, no pressure, and very effective.

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Ericaatalla

1 de nov. de 2012

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Great overall experience buying a new 2013 C250 from Crown. I will absolutely be recommending this dealership to friends and family. The staff was professional and courteous. They even stayed late on a Friday night to accommodate my work schedule. Thanks Shaun Ivancic, Marc Israel, and Jason Good!

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Lmed2708

30 de oct. de 2012

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I recently purchased my 5th Mercedes from Ron Krag and Crown Eurocars and couldn't be happier. Every transaction is easy and seamless and I never have to set foot in the dealership! Thank you Ron; I look forward to my next new Mercedes!

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gkjune78

11 de oct. de 2012

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Our family has been dealing with Anthony Diamond for the past 8 years. He has been nothing short of professional, fair, and always willing to work in our best interests. We are the proud owners of a new GL350 Bluetec, and thank you to Tony, Jason, and Marc for making it possible. They stayed pretty late on a Saturday evening (well after closing) to put it all together. As long as Tony is at Crown Eurocars, we will continue to make this our Mercedes-Benz dealership of choice. George and Korrina Thanasoulis

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stnick1952

10 de oct. de 2012

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We showed up on a Saturday night with 30 minutes to closing. Jim stayed took us for a test drive, answered all our questions, and remained until we closed the deal. We never felt rushed, he had extremely great knowledge of the vechile, warranties and steered us in the right direction with our trade. Because of Jim we are Crown Mercedes customers again.

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TanjaG

6 de oct. de 2012

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Crown Eurocars always exceeds my expectations! Great service, great cars and a very friendly staff. Tony and all his co-workers are always willing to go out of their way to make sure that their customers are happy. I highly recommend Tony and Crown!

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sanjohnmd

1 de oct. de 2012

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I have dealt with Mr Diamond for at least the last 7-8 years. He has always been helpful and courteous and tried to find the exact car I wanted. He has always picked up my car for service, since being a physician, I have found it difficult to leave my office to take my car in. He has always tried to give me a fair deal on my new cars. He is the main reason I like to deal with and will continue to deal with Crown. John M McClure MD

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Diane Inglis

28 de sep. de 2012

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I have worked with Tony and Kevin for years, as long as they work at Crown I will be working with Crown for a very long time. They are a true assett to the dealership! They are fair, customer oriented and knowledgeable. They work very hard to make sure you drive away happy!

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StephH

19 de sep. de 2012

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Matt was a pleasure to work with, he made the experience easy and enjoyable. Definitely my best car buying experience to date! Quality customer service!

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anamaria.olivabreglia

17 de sep. de 2012

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My husband and I worked with Jim Smith at Crown Eurocars. We looked for over a month and went to several dealerships in the area. We by far received the best service here. We were very particular with what we wanted and how much we were willing to pay. We told Jim our specifications and were alerted immediately once it was available. We never received unnecessary phone calls or emails. He went above and beyond for us and I would highly recommend this dealership and salesman. Ryan Gomez helped us at the end as well. We were also very happy with his professionalism. I had a question and he found the answer and emailed me the next day. We love our 2010 Mercedes GLK!

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todd.bennett.33704

17 de sep. de 2012

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I have dealt with all of the Mercedes dealers in the Bay Area, but I keep going back to Crown because they are the best. Anthony Diamond is my sales consultant, this guy is amazing, he knows what I want before I do! Very knowledgeable and fair.. Customer is always first.

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marilyn.shear

29 de ago. de 2012

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I thoroughly enjoyed my shopping experience at Crown Eurocars. Nicole answered all questions and made the purchase of my new E350 convertable easy. All the other folks who participated in the sale were professional and friendly.I would highly recommend Crown Eurocar and Nicole to anyone I know who is in the market for a fine buying exreriecce.

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exnavynightflier

16 de ago. de 2012

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My wife really wanted a new car against my wishes as we had a very nice, newly paid-off vehicle. We stopped by Crown Eurocars on a whim following a poor experience at another local MB dealership years ago. Tony Diamond was very personable and knowledgeable leaving no question unanswered. He was by no means pushy nor did he take our business for granted. He found the car we wanted at the price-point I had already researched and offered a very fair price for my trade-in. He came in on his day off to deliver the car, and offered to drive to my home 30 miles away to show my wife (absent during delivery) how to operate the features. Kevin Roberts handled the financial end of the delivery very professionally and quickly; getting me in and out in short order. I have no problems recommending Tony and Crown Eurocars for your next purchase.

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bgs7788

15 de ago. de 2012

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My experience with Crown Eurocars was my first and certainly not my last. Sandra Ammerman was very helpful and courteous throughout the process. I would definitely recommend her to anyone looking for an easy and smooth car buying experience. Sandy was willing to go the extra mile and make sure I knew every functions of the car. My new C-class is amazing and I never want to get out of it! - Braden

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mulders

14 de ago. de 2012

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I purchased my Mercedes two years ago from Crown & my salesman was Tony Diamond. It was the best car buying experience I've had, and when he said it was then a relationship he proved he is a man of his word. Throughout my lease thus far Tony has checked in with me. Recently I had a service issue & my husband called the 'other' Mercedes dealership on US19...they were unable to find the problem. Furthermore their service personnel were not the friendliest. We called Tony. In one day my dead car was picked up, repaired ( it was a battery! ), and returned to me nice & clean with the air running! The service man ( I'm sorry I do not remember his name )stopped doing what he was doing & politely listened to me & answered questions. That type of service is simply unheard of anymore & that is what sets Crown & Mr. Anthony Diamond 'head & shoulders' above the rest!I won't be going anywhere else!Thank you!Shaile

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rfwarburton

5 de ago. de 2012

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Jim,I wanted to thank you for taking the time to discuss the Mercedes C350 with me, your time was well appreciated. Although I am going to wait until my lease expires on my Acura, I wanted to assure you that I will be back to see you in the next few months when I am ready to move forward with the purchase on my next vehicle.I wanted you to be aware that your knowledge and professionalism has played a key factor in determining who I am most confident in when purchasing my next vehicle. I will also provide your name to friends and family that I feel would benefit from your expertise when purchasing their next vehicle.Thank you again for your time and I look forward to talking with you in the near future.Take care, Robert

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pmistarz

30 de jul. de 2012

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I was very pleased dealing with Sales Consultant Dennis Campbell. Dennis "helped me buy" a new car instead of "selling" me a new car. He reviewed his inventory list with me for what I was looking for and was happy to show me anything of interest. He also made a couple of suggestions I would not have considered, one of which I purchased. He is knowledgeable and his follow up is very professional both pre and post sale. His approach is what selling is all about: helping people find what they want. If you are looking for a Mercedes or Jaguar, ask for Dennis!

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bobmell

21 de jul. de 2012

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In December 2010, I purchased a new 2011 E350 from Matt Teneja.Through the purchase process, Matt was extremely thorough, informing me of every aspect of the E350. There was not one question he could not answer. Matt is a very pleasant, friendly and courteous young man. He made the negotiation & purchase very easy as he took care of every detail.Three times since the purchase of the vehicle, I called Matt to ask questions regarding the navigation system, and to sync a new iphone. On each occasion he took the time to talk me through my questions to my complete satisfaction. And he emailed back the next day to make sure everything was operating as expected I was comfortable and happy with the previous day's instructions & results.I remain impressed with the immediate attention Matt provides...even a year & a half later. Crown is fortunate to have Matt in their employ.Bob Mellerup

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gtlili85

16 de jul. de 2012

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I don't usually write reviews but Tony was so wonderful I have to recommend him. Having had multiple terrible customer service experiences with MB dealerships both in Orlando and Tampa, although I loved my Mercedes, I was ready to give up the brand forever. However, going off of great reviews Tony had, I decided to give it one last shot. Tony lived up to the positive reviews from the moment I called and is still checking up on me after the deal has been completed. Highly recommend.

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J16

8 de jul. de 2012

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Anthony Diamond provided me with the best auto sales service I have ever experienced. Just before my family and I drove off in our new vehicle Anthony said this was the beginning of our relationship, not the end. That is first class service. I look forward to working with him for many years. Jamie

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DebbieWolford

5 de jul. de 2012

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I always get excellent service from Richard and the crew at Crown Eurocars. His service was recommended to me as going beyond the service that I was getting in Tampa. Courteous, prompt, professional, complete and full of integrity. Completely agree, it's worth crossing the bridge for.

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brunala

29 de jun. de 2012

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I had a fantastic experience dealing with Bill Martin from Crown Eurocars when obtaining my Mercedes. He answered all my questions and concerns and was attentive to my all requests and concerns while obtaining the vehicle. The overall experience was pleasant and the negotiation process was pretty smooth. I certainly would recommend Bill Martin to family and friends when purchasing their next vehicle.

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David Sonkin

16 de jun. de 2012

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I was referred to Ron Krag by friends who had a very good experience. I found him to be very easy to deal with and felt that he was genuinely interested in filling my requests. The car was delivered at the time promised and we were given a very thorough introduction to the car's function and features. Even after the lease he was very responsive. I will definitely use Crown for my future needs and plan to pass on the referral to Ron.

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howarde

14 de jun. de 2012

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I just purchased a 2013 SL550 which was my 5th car from Ron Krag at Crown Eurocars. As always it was a pleasure working with Ron Krag. He is a true professional that actually makes buying a car a "pleasurable" experience. His follow up after each purchase over the years has been outstanding, and the team of employees that works with him always go over the top to please me in any way they can. I can honestly say I have never had a more pleasant experience, time after time, at any other dealership as I have had in dealing with Ron at Crown Eurocars. I would not hesitate for a second to recommend a friend or family member to Crown. Job well done guys !!Howard E.

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Bryanmerryman

14 de jun. de 2012

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I was pleasantly surprised to have such a great experience working with Tony Diamond. I went to a competitor in Tampa first and felt there was too much high pressure and my first contact with Tony had me convInced that Eurocars was the dealer for me. A true professional, Tony was easy to work with and helped me through the process. I highly recommend Tony and will certainly work with him again.

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benolive

13 de jun. de 2012

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Tony goes above and beyond the call of duty in providing first class services to his customers, well beyond the sale. I recently was in need of an emergency service issue, and Tony, who was my salesman, responded to emails over the weekend, arranged for parts to be delivered to another dealership on an emergency basis, and was in contact every step of the way. Thank you for everything Tony! Crown is lucky to have you as a member of their team.

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Tammy Rehnke

12 de jun. de 2012

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WE love Tony Diamond! He is the worlds best sales associate! WE have bought several cars from Tony - and will continue. He is awesome - treats us like family. We have referred others to Crown Eurocar and Tony and they all walk away happy and love Tony! He goes out of his way to take care of you, your needs and wants. He has become a great friend. WE love Tony!!! He is the best and you won't be disappointed with his service.

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apatent

7 de jun. de 2012

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One of the best experiences I have have had with leasing a car. Top notch group of guys. Very professional and helpful. I would highly recommend this dealership and will definitely be back for my next Mercedes!

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theryans

5 de jun. de 2012

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We purchased our first Mercedes from Bill Martin. The service we received was outstanding. We loved our car so much, 2 days later we purchased another Mercedes!! Bills knowledge of Mercedes is outstanding. He is an asset to Crown Eurocars. We won't shop anywhere else.

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tm850R

30 de may. de 2012

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Crown is A+ Dain Carlson and Larry Casto are the best two people to buy a car from in Florida real numbers real Deal NO BS and the cars are clean and as they should be I have bought everything there from a rolls to a Mercedes every deal solid and fair what more can be expected !!!!Respectful regards Theo Moustakopoulos

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artie01

25 de may. de 2012

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I was more than pleased with Jason Dees of Crown Eurocars.He made my buying experience a joy.From the first time I walked into Crown until I drove away Jason was great.I recomend anyone that needs a new or pre owned car to go see Jason of Crown Eurocars.

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Jbellz

23 de may. de 2012

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I have dealt with many dealers in the past and Marc Sexton at Crown Eurocars was like no other. The deal was very straight forward and simple and my overall experience at the dealership was amazing. I traveled a few miles outside my local area in order to do business with him however it was well worth it. They now have a life long customer. I recommend Marc and the Crown Family to all..

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romance1

5 de may. de 2012

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We have buying cars from Tony Diamond for the past 15 years and will continue to do so. He is always a gentelman and is a true class act.

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Ful2012

21 de abr. de 2012

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Al Kirschbaum was/is a very friendly and professional salesman. Al introduced himself to us and asked how he could be of service. Al was very pleasant he gave us the time we needed to look and make a decision on a vehicle and once we found what we were happy with, Al was their to answer our questions, Al was very knowledgeable about the car we had chosen and we felt very comfortable with him. He never pressured us into making a decision just to make a sale and for that we were very impressed with. We do understand that if he sold a car then it would equal a commission for him,but Al made us feel that our needs came before his. We feel that God knew what we needed and he sent Mr Al our way because he helped in making a very good decision and investment for our family. And the icing on the cake for us was after the sale was complete Al was concerned that the weather was bad and to make sure we made it home safe he asked that we give him a call to assure that our family arrived home safe. We Thanks God for him and I will be sending our family and friends to Mr. Al. I pray that God bless him and as family. Thanks again Mr. Al you are the man and your the BEST.

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salmatina

1 de abr. de 2012

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The dealership was very courteous and very helpful. This is my second mercedes purchase. Anthony Diamond was my salesman for both cars. He is very knowledgeable and cares about working hard to ensure you are truly satisfied! I will definately buy my next car there too!

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JoeMaietta

30 de mar. de 2012

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Just a few comments about Al Kirschbaum. in having had a bad experience years ago at "Crown"this time I had the extreme pleasure of a real class act, Al was friendly and extremely accommodating.When calling about the car Al offered to come in on his day off which was also a Sunday.he opened the dealership for us and we viewed the car, Al was not pushy or over zealous! he made me feel comfortable. we took delivery of the car the following Saturday and to my surprise, I got a text from Al Saturday night making sure I got home ok and that the car was satisfactory, he impressed upon me to please come in ASAP for a training on all the bells and whistles, as he wanted us to know everything about the car and how to correctly operate everything. This experience has turned me and my feelings around 360 from the last experience. If you need a car the guy to see is Alat Crown he will exceed your expectations in every aspect of car shopping! Thanks Al!

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dyslexics

24 de mar. de 2012

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We just received our new Mercedes SLS Coupe. We worked with Anthony to make it happen. He is a great guy. We worked it all out over the distance with phone and Internet. Always available, fast answers with email, next day Fedex mail when it was necessary, that is all part of the perfect service from Anthony. We will buy again with him.

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CherylSteers

23 de mar. de 2012

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We have been to other Mercedes dealershIps, but have been disappointed with the service. Crowne Eurocars was excellent. Everyone we dealt was friendly yet professional. They were able to answer all of our questions. We will definitely reccomend them to our friends that are considering a new car purchase.

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magster70

22 de mar. de 2012

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This is my first experience with Crown Eurocars, although I have had 2 other Mercedes Benz prior to the one I just leased. The car was what I wanted, color etc.. It was delivered on time. The paperwork was already prepared and the service exceeded my expectations. Ronald Krag made sure everything was taken care of for me, and I would go through this dealership again and highly recommend others to it as well.

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herbon18

15 de mar. de 2012

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My husband and I have been dealing with Ron Krag for years. We are 100 + % satified with him and will gladly continue to do business with him and recommend him any chance we get.

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rj508

13 de mar. de 2012

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I would be the first to recommend Crown Eurocars Mercedes to anyone in the market for a Mercedes Benz. I have bought many cars and never before have I met anyone so on top of their game. Not only does Marc and Sandy take care of you, there is also a level of respect with the sale. If you're in the market for a car I suggest picking up the phone for Crown Mercedes.

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gth8004

6 de mar. de 2012

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Like most people in their 60's I have bought many cars both new and preowned. I recently traded in my 2007 CLS 550 for a 2009 Diamond White CLS 550. I now can honestly say that I have never met a sales person like Dennis Campbell who so responsive to every one of my needs. In general, a preowned car may exhibit some flaws compared to a new car. When I pointed out a couple things that required attention, Dennis made sure each one was addressed and completed to surpass my satisfaction. My 2009 CLS 550 is as good as new. While the work was being performed, I received emails almost everyday addressing the progress along with several phone calls. Before I retired, I spent most of my career in Customer Service Senior Management. It was the few people like Dennis that made me look good and hold that position until I retired. It was over three weeks after I pick up our car that I received a follow up email from Dennis asking if I required any further assistance. It is rare to find people like Dennis!!! I would also like to thank Preowned Sales Manager Michal Niezbecki for his professionalism in making my wife and I feel at ease at closing the deal that included the great trade in offer for the 2007 CLS 550. If a buyer is going to finance a car they will not meet a better Business Manager than Marc Israel. Marc found a below market interest rate for us and was terrific in helping us throughout the entire process.

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leed34232

24 de ene. de 2012

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I've had Mercedes since 1999 and have had dealings with the dealer in my own area. I choose to drive 45 minuets from my home to purchase from Crown Mercedes instead of driving 5 minuets to the local dealer. The price has always been very competitive but more importanly because of the commitment of my sales person Nicole and the whole Crown team. The service department is very friendly and experienced and want to take care of your issues. They make you feel like you are at home, relaxed and enjoy being in their business. Follow up surpasses any other Mercedes dealership and they have always been there for me.I just leased a C-Class for my 16 year old and never thought about going anywhere else.Enjoy the experience of picking out your new car and then enjoy your new car as you drive it out of the dealership.

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sodbusterman

16 de ene. de 2012

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After brief BAD experience with "Auto Auction" never buy from Auction dealers. Crown has been nothing short of overall pleasant experience in buying a certified Mercedes. Very happy with the whole dealership. They can use my name and number to forward to anyone wanting to know about buying a car online. Truthful salesman/manger in explaining about my car purchase and it's appearance as well. Thanks you so much

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macolton

6 de ene. de 2012

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From the moment we arrived to Crown Mercedes Bill Martin has continued provide the highest level of costomer service I have ever received. I have purchased 8 cars over the last 10 years and I can say without a doubt that Bill Martin was the most enthusiastic, caring, knowledgeable, honest dealer I have ever dealt with. Overall crowns consideration for thier customers need and attention to deal is second to to none. I would HIGHLY recommend that any intersted in getting a new car visit Crown for all thier needs. I have never seen any prginazation work harder to meet the needs of thier customers and ensure thier happiness. GO TO CROWN!

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balka

30 de dic. de 2011

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Tom Potter was a true customer service agent to me. He went above and beyond to service my issue, I cannot say enough fine things about the service I received at crown. He asked me multiple times while I waited to see him if I needed coffee or water. He explained my issue, found a resolution and then fixed the issue. I will be driving the extra distance to Crown again.

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ctraber

21 de dic. de 2011

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We had a deal on the table with Lokey dealership that went bad days before we were supposed to complete transaction and they were to deliver vehicle. I walked into Crown asking for the same deal and they gave me a better one, with better service. All the team members at the Crown dealership were pleasant to work with. They made us feel comfortable and well taken care of. They did not charge us for deposit until we had the vehicle. They answered our questions and were very explanative of service options. We would definitely refer future purchases at Crown to our friends and family.

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katechuke

20 de nov. de 2011

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I would highly recommend this dealership...we have been to a few of them, and they are all lack laster, you get the feeling that they don't really care....My husband is a impulsive buyer, he wanted to buy me another Mercedes for my birthday, Mr. Bill Martin was exceptionally wonderful, professional, fast and there was nothing he could not do, he did everything to make our purchase great, everything he did was with a smile...he is a gracious person and a delight to work with.He made sure that I would understand everything about the GPS and to use his words "I am a phone call away"...my husband does not have too much patience....Mr. Martin accommodated him in every way....I would highly recommend this dealership....they got us water, a pain killer and were gracious with my service dog....I can only praise all the dealership...

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kathyrab

15 de nov. de 2011

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I saw an ad on Crown's website for a 2008 Lexus RX350 loaded with extras. After taking it for a test drive with Paul Livernois, the tires proved to be cupped and made a horrible noise. I was assured I would receive new tires and if there was a problem it would be taken care of. A price was finally agreed upon and I picked up the car a few days later. While Mr Nezbecki requested that I leave my 2001 Lexus because he was going to wholesale it, I note that it was not wholesaled but is currently on the lot. All in all, everyone on the staff went out of their way to accommodate me and I am happy with the new car.

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sunshiney

28 de oct. de 2011

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..........If it weren't for Bill initially reaching out to me offering his assistance and calming me with his friendly and professional demeanor...and Kevin Roberts not taking his time and being so gifted in his role, I have no idea where or what I would be doing right now, probably would have gone to a shady car sales place and driven off in a 2001 ford fusion since I was so discouraged by my situation...turns out I wasnt givingmy financial success and situation enough credit (no pun intended)...So, I like to call Bill an "angel from above", disguised as a salesperson...and Kevin Roberts, a financial angel from the heavens!! Life is funny sometimes, you never know when you are going to have the pleasure of running into angels on earth (and you dont have to be religious to get my drift)...and you never know when you will being truly cared about as a customer, and taken care of like a human being deserves to be. I know at the end of the day it comes down to numbers and money, but I can vouch for the fact that this experience came with a lot of kindness and sincere intention to help sprinkled in there...ok I have used all of the allotted space and then some. i hope you actually took the time to read this testimonial and consider this on your next journey for a car...whether it is planned or no!

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lkent

26 de oct. de 2011

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Can't say enough about the staff at Crown Euro. Everyone I met is professional, friendly, outgoing & enthusiastic. When you are finished purchasing your vehicle you have made many new friends. I was treated like ROYALTY!! ALL of my expectations were completely blown out of the water. Each person who helped me from Joe Lamphier - Vice President Sales and Marketing to Megan at the on sight Enterprise rental car counter and everyone in between (Michal Niezbecki - Pre Owned Sales Manager, Matt Taneja - Sales/Lease Consultant, Wendy Weingart - Customer Service and Marc Israel - Business Manager) was dedicated to making my experience extraordinary....like no other I've had in the past. I highly recommend Crown Euro and wouldn't think of going anywhere else!!

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dieter17

26 de oct. de 2011

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I know Tony Diamond for a couple years and he sold me 4 new Mercedes and one used one over the last couple years. It was always a wonderful buying experience thanks to Tony. Tony's service is outstanding. Crown Eurocars is an excellent Dealership. Tony is an excellent salesman with excellent knowledge. Dieter G., St. Petersburg, FL

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romacorp

23 de oct. de 2011

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Not all car dealers are equal, and Nicole Quezada from Crown Euro Cars is testament to this fact. I was ready to purchase a new MB from a dealer local to my area, I had negotiated a fair price, just a bit over invoice when I had a gut feeling that something wasn't right. I went on the internet and did some investigating and noticed an add for AAA club members - I figured can't hurt to check it out. I put in the specs for the vehicle I was looking and the system connected me with 3 area dealers. To be fair I was very skeptical and don't take kindly to the typical sales pressure game. Within 1 minute of clicking submit, Nicole called me and introduced herself. From the start she was different than any other salesperson I had ever dealt with in 20 years of buying/leasing cars. She gave me all the facts from the outset: Dealer invoice and any extras that the dealer would be making on the backend. She said if I wanted to take her info and go to the original dealer she would be fine with that - imagine that! She said, give me 20 minutes and I will get you the best price possible. And that she did. She came in well under invoice and added a MB promotion saving me an additional 2k! No joke. My wife speculated it was too good to be true but something told me she was shooting straight. Nicole instead suggested I go with a lease term that was 6 months less and save over $100/month. All said and done, I ended up getting the exact same car from the other dealer for $300/month less!! I can only say that Nicole was a consummate professional in every detail. She gave me all of the financial information upfront. She made suggestions based upon getting me the best deal, even when I suggested I wanted a longer term. (The other dealer never pointed out any options to save me money). Nicole is for all intents and purposes the most honest and straightforward salesperson I have ever had the pleasure of dealing with - and would do so again without question. If you are looking for a fair, fun and easy transaction, do yourself a favor and go see Nicole at Crown Euro Cars.

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maddux22

21 de oct. de 2011

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This was one of the best car buying experiences that we have ever had. Nicole Quezada is extremely honest and professional. While shopping for a new Mercedes, we contacted several dealers and went back and forth on both the price of the new car and the value of our trade-in. Throughout the entire process, we received nothing but lies and gimmicks from the other local dealers, and nothing but straight forward honesty and patience from Nicole. The price we got from Nicole and Crown was hands down the best of any other legitimate offers we received. Throughout the process Nicole was very patient and always willing to answer our multitude of questions. The actual transaction was fast, smooth, and with no surprises. Kevin Roberts, the Finance Manager was also a pleasure to work with. A Finance Manager can make or break a transaction and he was a joy to work with. He showed us the additional options that were available but did not pressure us to buy any of them. All in all, we were extremely pleased with our purchase from beginning to end and will definitely do business with Crown (and Nicole) again! We highly recommend them.

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Alden Jameson

19 de oct. de 2011

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I would highly recommend Crown Eurocars for your new Mercedes-Benz buying experience.The unbeatable teamwork of Larry Casto,Matt Taneja and Marc Israel made this new car purchase a real pleasure.Matt,my sales consultant,let me take out the two cars I was interested in on a back to back test drive so I could compare them accurately.I was impressed with the friendliness and the professionalism of the staff at Crown Eurocars.Even the employees not involved in the sale are courteous and neighborly. Best regards, Alden Jameson

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LCliborne

18 de oct. de 2011

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Nicole Quesada provided the best experience I have had with buying a car. This is my third Mercedes and I plan to stay with the Mercedes family because of her. She was professional, direct and went out of her way to get me the car I wanted in the middle of a very busy work week for me. She brought the car to me to test drive and we worked out the deal via the phone and emails. I only had to come to the dealership the day I picked up the car and signed the paperwork. Kevin Roberts (finance manager) was exceptional as well. I also noticed that everyone I met at the dealership was friendly and warm. I almost did not buy another Mercedes due to a bad experience my husband and I had at another dealership 2 weeks earlier. (I elect not to state the name of that dealership)Nicole and Crown Eurocars have won our future business. I am in the business of managing money for large institutions and high net worth families. I truly felt like we were treated with same respect and fairness in which I treat all my clients (I am fair but selective) and that is why I purchased my new GL 450 from Nicole and Crown. She has won a raving fan and I will definitely refer my friends and clients to her!Nicole has continued to follow-up and make sure I am satisfied with the car.Today I just provided her contact information to a co-worker who is looking for a Mercedes.

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z06ing

13 de oct. de 2011

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Why she gets GREAT we have been doing alot of shopping and she was very knowledgeable and didn't push us. (I Hate That) The dealer ship did not have the car we wanted, but could get it in a day. We were fine with that but made one more stop a BMW they had the car in stock and be bought it. Her price was right, she was great.

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dredmond

12 de oct. de 2011

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This is the fourth car we've purchased from Tony Diamond. He is always a complete professional. He ensures you are in the perfect car for you and that the process is pleasant - not painful like most car buying experiences.

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jvc350

11 de oct. de 2011

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Great car purchase experience and friendly staff. Our salesperson Anthony Diamond was responsive, helpful and professional. We were made to feel comfortable and confident in this dealership. Another special mention would be Kevin Roberts who handled our financing and again another friendly and professional experience. I left with my new car confident that I made a good choice in the brand and the dealership.

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southerngolfer

4 de oct. de 2011

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These 3 gentlemen have been friendly and anxious to help solve any problems that have come up. Paul was interested enough to show me a car that fit my requirements after I only showed moderate interest in purchasing a car in that price range. Thanks Paul! Marc has dealt with some financing issues that have come up but has been positive and very pleasant throughout the process.Appreciate all the help Marc. Shane is my contact with the one issue with the car. He again has been pleasant and anxious to help resolve the TPS fault. Great Job Shane.

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toml

28 de sep. de 2011

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Warm, friendly, personal touch. Also straightforward and candid and attentive to customer issues, objectives. Great team effort to assure all gets done expeditiously and professionally.

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MMFIC

11 de sep. de 2011

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I would like to take this opportunity to recognize Tony Diamond as a highly professional Mercedes Salesman. Tony takes his time to listen to our needs then works hard to match our requirements with a great Mercedes vehicle. Our buying experience with Tony and this outstanding dealership has been wonderful. We've had terrible experiences over the years with other dealerships and sales people who simply want to sell you anything they have in the lot and really don't care. For the past 8 years we have bought new cards from Crown Eurocars. MB of Tampa is about 9 miles from our home. We pass that dealership and travel an additional 20 miles to Crown Eurocars. It is simply worth the extra time and effort to get there. Besides Tony Diamond, his management and the Service Department are also top notch in every way which is the reason that customer satisfaction from our family is always over 100%. T.D.

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mosscard

11 de sep. de 2011

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Great dealership. Very friendly and helpul. As a very detailed person, they were able to accomodate all my needs and requests. They are very professional. Matt Taneja made the entire car buy experience great. He is a true gentleman and nice guy and great to work with. I am happy in my new Black on Black 2011 Jaguar XK.

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JebIab85

16 de ago. de 2011

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This was one of our best car-buying experiences ever. We've been leasing Mercedes for about 18-20 years now and unfortunately the last experience we had with another dealer left us qustioning our loyalty to Mercedes (not because of the car but because of the financial shenanigans). Thanks to Nicole Quezada and her honest professionalism, we are once again firmly in the Mercedes camp. If Nicole told us she could do something, she did it; her honesty and courtesy were a breath of fresh air. Without her working to facilitate our deal, I doubt it would have happened. Instead, Mercedes once again has two loyal, happy customers who can't say enough good about Crown Mercedes and Nicole Quezada.

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toddwork

8 de ago. de 2011

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After being greeted by David, I inquired about a car I saw on their website (which they have optimized for the iPhone...another great plus!). I had already placed a deposit on a car at Crown Audi, but totally fell in love with the Mercedes at Crown Eurocars. David made the process, well, not a process! I told him how much I was comfortable paying and he didn't even have to "check with his manager", as the case with most dealerships. We agreed on a price and he offered to let me take the car for the day to make sure it was the right fit for me. I called him from work to let him know I loved the car and he had everything ready for me when I returned. The fastest, most courteous, no pressure and genuine car buying experience I've ever had and I owe David for the great customer service. David must truly enjoy being around people and selling cars...and it shows. I've been back to the dealership a few times for some minor service issues and he always greets me with a warm smile and friendly handshake. When people talk about buying a car, it is usually negative about the sales process and I am confident in recommending this dealership for a no-hassle experience...and don't forget to ask for David!

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irena0919

1 de ago. de 2011

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Great service, price and I love my car! Both sales manager (Jason Good) and sales consultant(Bill Martin) were great to work with and met my expectations. Bill walked me through all the features on my new car, and even offered to come to my place and set up the garage remote opener. The showroom is clean and all the staff are friendly. Marc was very nice as well and went through all the finance details and options MB has to offer. I am very excited to be a new MB owner and look forward to my first car service.

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georgetmm

20 de jul. de 2011

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There's not much to say other than if you are looking for a new car, go see Nicole. She's friendly, smart, pretty, and best of all, honest. She made the car buying process easy and painless. I visited 2 other Mercedes-Benz dealers in the area and not one came close to what Nicole offered. Can't say it enough, she was great! Buy from her!

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gregory202

19 de jul. de 2011

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Everything about this experience was terrific. I first visited Nicole in April when I had decided that I wanted the Mercedes ML350. Unfortunately at that time, the pricing just didn't work with my budget, and the fact that I had two trade-ins (long story). But in June, she sent an email saying it was the end of her quarter and she was able to deal. She remembered me, she remembered exactly what I wanted, down to the detail of disliking the wood steering wheel and preferring all leather. She was able to find the right car and put together a deal that got me exactly the numbers I was looking for. I have bought several cars in my life, but no salesperson was ever as attentive as she was. I'll definitely be a repeat customer.

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Sparky123

29 de jun. de 2011

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Worked with Paul he was very nice to work with and I felt comfortable with the transaction with no pressure. He has great customer service skills andI would refer my family and friends without hesitation.

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formbyblue

27 de jun. de 2011

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Excellent salesman, David Schwartz and also the financial person Kevin Roberts. We had a well conducted sales discussion without any pressure. Overall a very good car buying experience at Crown Eurocars.

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Pactus1

25 de jun. de 2011

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Without a doubt, the very best car buying experience I've had in more tah 30 years of purchasing cars. Nicole was a pleasure to deal with. We highly recommend her (and this particular dealership) to anyone seeking to purchase a Mercedes Benz. The dealer and Nicole in particular, made sure every question was anwered. We got a GREAT deal on the car we REALLY wanted thanks to Nicole.

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dbaglio

20 de jun. de 2011

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Nicole is extremely easy to work with. She made the entire expiereince a delightful one. The intitial price quote was far lower than any I'd received. Her knowlegde of the Mercedes product line is exceptional explaining the benefits and diferences in the models I was considering and and very thorough in the delivery of the vehicle. She is a testament to the quality and customer satisfaction policys of the dealership she represents.

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DVA

16 de jun. de 2011

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In several times for service/repair and have used Tom Potter since the second visit - outstanding "Service Person" who has a genuine concern for the customer. My latest visit to Crown the car had a pulley problem which took some time to get a handle on exactly what the problem was. Tom was outstanding as usual working with us and we will continue to use Crown Euro Cars and Tom Potter in the future.

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lapsey

16 de jun. de 2011

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I have purchased and/or leased many vehicles over the past 15 years from Ford,Chevy and Toyota. At most of those dealers I was pretty much treated like a walking number with a checkbook. At Crown, you are treated like a friend! The customer service is unlike anything I have ever experienced. My sales rep Marc Sexton gave me 100% of himself to ensure he knew exactly what my needs and wants were. So far I am on my second car with Crown and look forward to many more in the years to come. Trust me, save yourself the headaches and just make Crown your first and last stop the next time you are in need or just want a new car.Thanks Crown (and Marc)Loren ApseyTampa, Fl

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eric_l

14 de jun. de 2011

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I just leased my second Mercedes from Marc Sexton. He worked very well with me over the phone and via email on finalizing the details of the agreement. When I showed up the sign the paper work everything was in order, the car was prepped and ready to go. I was able to get in and out within an hour (I was already very familiar with the new cars features and settings).Over all a very pleasant experience and one I would highly recommend to someone else.

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bbarie

26 de may. de 2011

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Fortunately Tom was extremely responsive when the power steering in my Mercedes just disappeared and I called needing assistance. He actually came to my house that Saturday afternoon to get me up and running until Monday when I could bring my car in for service. When he looked under my hood, he found that an important belt was broken and told me I should not drive the car at all. Thanks to Tom the damage to my car from the broken belt was minimized. Great service!

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davidking

25 de may. de 2011

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What a pleasure working with Crown Eurocars and Matt Taneja. Their new showroom and facilities are really nice and the customer service provided by my salesman Matt Taneja was top notch. I was also given great lease/ purchase options. Be sure to check out this dealer for excellent service and value.

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Mary Ana Gilbert

21 de may. de 2011

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I bought my car here 11 years ago and have usually had it serviced at the dealer. We decided to take it to a local shop to replace bushings and to remedy a 'check engine' light. Big mistake! I took it back to Crown so they could "fix the fix". Though it took 2 visits to fix everything, Tom Potter and Crown did not charge for the diagnostics of the second visit. Their staff is courteous and thorough and their older car discount made an expensive fix a bit mor palatable. My baby benz will never go anywhere else for service again.

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fsufan04

19 de may. de 2011

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Great Customer Service, Friendly Staff and a very helpful financial team. Matthew was great at meeting my expectations and price range. He listened to my needs and what I was able to afford and the finance manager was able to help with getting me in the vehicle. I absolutely love my car and will continue to do business with Crown Mercedes. I would recommend Matthew and the Crown Mercedes dealer to anyone.

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rehabem

18 de may. de 2011

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David was a pleasure to work with. It was an added bonus that he knew all the features of the Viper I bought. He was able to take the time to walk me through all the features, without having to make things up or run for help. He was also nice to work with when it came time to crunch numbers. The follow up with David since the sale has been wonderful, always getting a call or text back right away. The sales manager was also very friendly and easygoing. I would highly recommend this dealership to anyone looking to buy. 5*

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salee11

18 de may. de 2011

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I've been a customer of Crown Eurocars for 7 years. I leased a 2004 Mercedes Benz Kompressor new and loved it and ended up purchasing it. I planned to keep it even if I bought a new car at some point. Unfortunately, the car caught on fire while I was driving it and it was totaled by the insurance company. I was very disappointed but I then decided to possibly buy a new Mercedes since I really liked my Service Rep.,Richard Webb, who has always treated me with utmost professionalism and respect. When I walked into the showroom, I was immediately approached by Matthew Taneja with enthusiasm and high energy. He didn't high pressure me and listened to my needs. In addition, all of the other sales persons were friendly and helpful. When I went back to the dealership ready to buy, Matthew supported my different thoughts about what I wanted / needed but professionally steered me toward the car I ended up test driving and leasing / purchasing. In the finance office I was treated professionally and everyone worked very hard to give me what I wanted / needed. I thought the finance rep. was exceptional and very friendly. The car was gorgeous when I accepted delivery and everything was completed in a timely manner. Matthew sat in the car with me and explained every button and feature on the car. He also helped me set up bluetooth which I appreciated. Throughout the process I was treated well and supplied with lots of water and coffee - whatever I requested. I appreciated the exceptional service and enjoyed the experience. Thank you, Sharon Lee

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johnbot

11 de may. de 2011

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About a week after I purchased a Certified Preowned Mercedes (this is my second MB)from Crown I had a few questions and concerns related to the sale. I contacted Crown and ask to speak to Larry Casto, the General Manager. I learned that Mr. Casto was out and would return on 17 May. I receieved a return call and was informed that Mr. Casto could meet with me anytime after that. I scheduled an appointment and we agreed to meet on the 18th. Prior to my visit Mr. Casto reviewed the records of my purchase and also discussed the matter with his sales manager and business manager. The meeting included Mr. Casto, myself, Mark the business manager and Garvin from sales. The meeting was very beneficial and fruitful. Mr. Casto took the time to listen to my concerns and he addressed everyone of them. He demonstrated a genuine concern for customer satisfaction and also was not afraid to offer an apology for any short comings on the part of Crown. The apology wasn't necessary and he did a great job at making me a happy and satisfied customer. I tend to buy a lot of cars and would not hesitate to return to Crown or recommend them to others. Thank you Larry for your attention to detail and for letting the customer know how important they are to you and Crown.

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lsutigerfaninfl

6 de may. de 2011

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I was contacted by Paul Livernois from Crown Mercedes regarding a lease buyout incentive that would put me in a new 2011 Mercedes C300 for the same lease payment and no money down after only 26 months in my 2009 C300. I thought it sounded too good to be true but also something I couldn't pass up investigating. I met with Paul, we cleared my car as eligible for the incentive and found the perfect replacement in record time and the finances worked out exactly as promised. Paul has also been diligent in following up with me frequently post sale to make sure I am happy with my decision and the new car. The whole experience was extremely positive and I've already put my name of the list for a lease buyout exactly like this one two years from now!!!

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sandy3100

21 de abr. de 2011

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After looking for a used MB online, I filled out the MB inquiry website for Tampa, Fl stating what I was looking for, how much I wanted to spend, etc. Within an hour late Sat. afternoon, I received a call from Nicole Quezada of Crown Eurocars. She was pleasant, professional and knowledgeable. Said she would look the next day, Sunday, on her day off as there was only one car within 14 states like I wanted but they weren't answering. On Sunday, she called, had found that the car was available, and we discussed price. I said I wanted it. On Monday, she called and said the car would arrive on Tues. and be ready on Wed. We discussed maintenance and warranty plans. Wed. morning she called with the total due. She picked me up at home, took me to Crown Eurocars and I bought the car. Nicole was just as nice, professional and knowledgeable in person as she had been on the phone. I would recommend Nicole to anyone I know who is looking for a MB. It is amazing that most of this transaction was done by phone.Also, Mark Israel, the financial manager, could not have been nicer or more efficient.Everyone at Crown Eurocars seems happy. That is a wonderful thing.

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Tbial

12 de abr. de 2011

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Rick Taylor was my salesman.This is the second car that I purchased from Crown.His service was amazing, Rick is very knowledgeable, helpful and very professional. He knew what I was looking for right away and really knew the features of the car.I would definately recommend Rick to anyone looking to replace their current automobile. Did I say how much I love my Mercedes Sl500? This car is amazing!Thanks Rick!I'll be back!TB

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judyferrara

12 de abr. de 2011

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I just purchased my seventh Mercedes, the last three have been with Rick Taylor of Crown.He is by far the best salesman I have worked with, mainly because he listens, does what he says he can do and is extremely courteous. I am now driving the BEST car I have ever owned all because he took the time to call me and make the deal happen so easily and professionally. I am very grateful for his expertise, experience and willingness to work. I also want to thank Kevin for being such a pleasure to work with regarding the financing. I am very pleased to send referrals to Rick, he is a very special professional. Thanks so much.Judy Ferrara, Treasure Island, FL

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XBarbarian

2 de abr. de 2011

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Brought my SLK in for tires, but am nearing end of lease. Spoke to Rick about what my best options were, my desires about putting as little out of pocket, etc. Rick bent over backwards to work what I had ( was on target to be way over lease allowance on mileage, etc )to get me into the best option I had available. ZERO Pressure, at any time, completely felt as though the entire team had my back, as opposed to feeling like fresh meat to a vulture team. No! They really put me at ease.Ended up getting me into a brand new 11 C 300, zero money transacted, fresh new lease, Gorgeous Amazing New Car, which I drove home in, within a few short hours.Kevin, the finance man, treated me calmly, listened to my fears and concerns with attentiveness, and allowed me true freedom to choose accessories, NOT ONCE, did I feel the old fears of buying a car.The Crown Eurocar team truly made me feel like a warm Crown, and Mercedes Benz, Family member, they treated me as they would have protected their own grandparents!I couldn't be more happy with this amazing car buying experience!Thank you Rick, Jason, and Kevin! Thank you Crown Eurocar!Donald Turner

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ghankin

1 de abr. de 2011

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Nicole listened to what we wanted without trying to pursuade us otherwise. Nicole was straight forward regarding price, told us what she could or could not do. She was understanding of our need to have the car delivered and was knowledgeable teaching us how to operate the many functions and initial set-up.Crown Eurocars acknowledged they had overpriced an option and we were entitled to a refund. We would never have known that fact. Honesty like that is rare in today's market place.

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old guy

31 de mar. de 2011

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Rick Taylor was the nicest and laid back sales person ive ever delt with. At no time did I feel preasured or look down on because I didnt think I could afford the cars they sell - guess what I could. I have bought 13 cars in the past 42 years,never have bought a second car from anyone,I would and will buy another from Rick Taylor and the Crown Eurocar center In Saint Petersburg Folrida. Thank you Rick!!!!!

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iruizcar

16 de mar. de 2011

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The entire experience was wonderful. Mr. Taneja was courteous, knowledgeable and extremely easy to work with. Other area dealerships do not provide the same type of customer service and attention that you will receive at Crown. It was a pleasure getting a car from Crown.

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alcollin

13 de mar. de 2011

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I've been dealing with Matt Taneja since first looking for a Mercedes in October 2010 and he's always been the same way - personable, knowledgeable and the consummate professional. He's always willing to go out of his way to help me. Matt has demonstrated time and again that his patience is second to none. He was very understanding when I became indecisive during the time surrounding the loss of my mother. Most recently, Matt went out of his way to ensure I didnt' miss an appointment with my service technician even after he took the time to reconnect my Bluetooth. He didnt' have to do that, but I sure appreciated the gesture. He's definitely my "go to guy" at Crown Eurocars.

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tvpotter

2 de mar. de 2011

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Thank You Crown Euro Cars! I have been searching for a really clean MB E63 or a really clean M5! Karl Peterson new that I've been looking for the E-63 but w/the 2003 M-5 was traded in he gave me a call! Thank You Karl! The M-5 is in great shape! I could not be happier! The M-5 came loaded w/many extras and the price was not adjusted! Although Karl seemed to be commited to the MB brand he new this was a really good deal and recommended I go ahead w/the purchase! I could not be happier! Thank You Karl Peterson and Crown Mercedes Benz! (I cannot reccomend the prof. and courtesy recieved!)

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dianarosin

2 de mar. de 2011

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I will recommend Matt Tenaja to all my friends. The very moment I pulled into the parking lot, Matt was there for me. The dealership was undergoing renovations and it was a little confusing where the new cars were. Matt greeted me immediately with a friendly smile and a sincere handshake. I was on the fence as to whether I should buy a Lexus or Mercedes. Matt convinced me Mercedes is the way to go without obnoxious hard sell. I think the sales person represents the dealership, it's in his control as to whether or not my experience at the "dealership" is positive.

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JKDBeach

28 de feb. de 2011

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This was thw best new car buying experience I have ever had. Nicole Quezada was excellent in presenting, negotiating and closing the offer. I would absolutly recommend Nicole and Crown Euro Cars. I plan to use the daelership for servicing.Thank YouJoan Driscoll

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sbaula

27 de feb. de 2011

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We weree immediately greeted at the dealership by a lady in a golfcart. We told her we were interested in a new Mercedes. She told us she would send out a salesman. Paul came over to greet us. He was very intent on listening to everything we had to say. We test drove several cars, placed comparison cars side by side. Took the car home to make sure it would fit in the garage. He went over all the bells and whistles of the car. In the end within 5 days he had ordered and we were driving off in our perfect car which we love.

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billmarcia

17 de feb. de 2011

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Very professional sales person; in fact, in 45 years of buying cars Nicole was TOPs! She knew her product, was honest and sincere and did not 'hustle" us in anyway. she just did her job with a wonderful demeanor; she made car buying a pleasure and represented the dealership extremely well. I'll look forward to working with her in the future. Bill Smith

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gamini

12 de feb. de 2011

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Sales rep is very professional and played no gimmics. He worked out the deal with professional manner. Lack of space and facilities in the dealership but provided reasonable service. Overall expreince is Ok but processing time is little bit slow. Not big inventory found.

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mcdotti1

9 de feb. de 2011

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Both Matt Teneja and Paul Livernois made a car buying experience actually enjoyable. They were both very knowledgeable and helpful in the process. They found the very car I was looking for. They came through with exactly what was promised. I needed a loaner for a couple of days. They delivered it. When my beautiful Mercedes came in, they delivered it. What more could I ask for? Nothing...Thank you both. Dotti McCourt

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garymaasch

7 de feb. de 2011

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I arrived at the dealership on 01/18/2011 at 12pm to meet with Paul Livernois. The first thing he did after greeting me in a very gracious manner was to apologize for any inconvenience do to remodeling of the Mercedes-Benz offices. I was interested in replacing my 2008 C300 with a 2011 E350 Coupe. After test driving both a 2011 C350 and E350 to compare handling, power, etc. I sat with Paul and decided that the E350 had everything I was looking for in a new vehicle. Paul went over the financial criteria for completing the transaction and he completed the necessary paperwork while I relaxed. After the deal was completed I finished up the final paperwork with Larry Bearnarth, Financial Services Manager, who spent some time with me talking baseball. Larry's father played for the Mets and was the Montreal Expos pitching coach for years! When I left Crown Eurocar at 630pm in my new E350 everything was completed...registration, insurance, instructions , etc thanks to the diligence and courtesy of Paul. I left feeling special. Everyone I dealt with were totally professional and extremely friendly. I am a Crown Eurocar guy for life!!

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rmbarn01

4 de feb. de 2011

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It's always a pleasure to work with Nicole Quezada. This is the second vehicle that I have purchased through her. I have found her to listen carefully to what I have said to her and she has done an excellent job of translating my conversation into a car that works well for me. For example, it was our intent to purchase a late model, low mileage vehicle for a college student. After some thought she suggested that we consider a one payment three year lease getting what we want instead of settling for something used that was less than what we wanted. She got the job done for the price we wanted to pay with a better than expected outcome. Perhaps it's needless to say that we will and have recommended Nicole to our friends. And, yes, I will be buying from her in the future.Nicole is a valuable asset to Crown Eurocars!

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bstang07

10 de ene. de 2011

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This is the 3rd vehicle I have leased thru Crown Eurocars. There are many reasons I keep coming back to Crown. Reputation, service and friendly staff are a few of the reasons. They have always delivered what was promised and made the transaction has efficient as possible. I had the pleasure of working with Paul Livernois on this occasion. He was very knowledgable about the product and worked tirelessly in obtaining all the vehicle features that were important to me on my new 2011 C300. I will gladly recommend Paul and Crown to my friends and business associates!

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mlp29

4 de ene. de 2011

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I This is my first experience buying a mercedes and thus far it has been a very horrible experience. Initially we met with Jason Dees to find out more about mercedes. He had someone physically appraise my car for a trade in and gave me an offer for my car. Also since it was the end of the year there was an offer we had in the mail for a $1000 holiday bonus he said of course he would accept. So in then end after looking around we decided to go with mercedes.We met with Jason two weeks later to purchase the mercedes, and the offer he gave us for the trade in was $1500 dollars less than he originally offered for my car. When it came to the holiday bonus he said it was already reflected in the MSRP. So really there were no deals. When I asked why all the sudden he isn't going to give me what he promised me for the trade in he said defensively "stocks have gone down in the last two weeks." These people are your typical "car salesman" they are taught to lie to get you in there and then change everything once you chose them. Jason was very dishonest and unprofessional. We ended up purchasing the car but are no longer working with Jason. Still in the end was a poor choice. I wish we would have walked out then and never even purchased the car there.The deal was made on a tuesday and my car was promised to me on friday. Thursday they tell me it won't be ready by then but it is in bound and we should be able to expect it between the next monday and wednesday. Today is Tuesday and today I'm told that the car was never in bound last week and is in bound right now but the truck carrying my car broke down so won't be ready until later. I was also told the car is coming from the same state I live in, so Im confused to why it is taking so long.It's lies lies lies, one right after another. At this point I feel like I will never get the car. I do not trust this dealership or a single person working there. Now after the fact when I ask around I have heard many negative things about this dealership and wish I would have known this all before. I will never buy from this dealership again and I will be very vocal with friends and colleagues to make sure they don't make the same mistake!!

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snsanford

3 de ene. de 2011

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I use to go to Mercedes Benz of Tampa Bay. They are rude and are a rip off. A friend of mine referred me to Crown Eurocars, I couldn't be happier. They are honest, friendly, informative, and the best service. I have a CLS AMG and it can be very expensive to maintain. Tom Potter has educated me on how to keep my care in tip top shape avoiding major problems.

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mudmarine3

29 de dic. de 2010

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The Jaguar Service Department has always been superior in recommending serviceand taking care of both of my Jaguars.Ms. Karen Cavanaugh is professional and attentive to dianosing and seeing that allrequired maintenance is performed and insures satisfaction of her clients.Without question I would recommend Crown's Service Department as well as theirSales staff if you are seeking to purchase a Jaguar.S. M. HartnettDunedin, FL

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Abdoulie

6 de dic. de 2010

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This purchase was my very first Mercedes buy, and as such, I was determined to get all my questions answered and feel confortable making the final decision to buy without sales pressure. Nicloe is an excellent person to deal with (personally and professionally). She is the embodiment of true customer service. She got my internet lead in July, 2010 and I bought in November, 2010. She went to great lenght to make sure I will be happy with my choice. I was very suprised when I went to Crown to pick up my car after returning from a business trip. I was looking forward to getting in my new car, but Nicole had something special waiting for me -- the car was brought in the show room, well decorated and detailed (and I walked right pass it twice with out noticing that this is the car I will be driving home tonight). The customer service did not stop there; Nicole took her time to make me feel even more happy with my decision by explaining all the neat futures my car has. I am happy to call myself a Mercedes Benz customer for life, as long as Nicloe works there.

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woolleyj

3 de dic. de 2010

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Nicole was very friendly, helpful, knowledgeable, responsive, and patient. She answered all my questions and offered useful suggestions. She was straightforward, without secrets or hidden agendas. She worked hard for my business and made it easy for me to decide. I was very satisfied with the deal. I felt lucky to meet Nicole.Kevin efficiently handled all the paperwork. He explained all my options and answered all my questions. He was friendly and helpful, too.

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mrose0701

12 de nov. de 2010

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This was the most pleasant and efficient car buying experience I have ever encountered. My experience with Crown 6 years ago buying the 2005 C320 ( which I traded in yesterday) was great also. But Nicole even topped that. From the first phone call with her, to making the deal, to showing me the featues of my new GLK, Nicole was just the best!!!I loved my C320 and was not sure I wanted to part with it, even after 6 yrs. I knew it was time, and Nicole made it seamless and painless for me to get into the 2011 GLK that I am also already in love with. Thank you so much Nicole!!!

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cmarchese

12 de nov. de 2010

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Nicole Quezada was an outstanding and professional representative of your company. She made a special trip with her associate Larry Kincaid to sarasota to delivery my surprise CLK 320 from my husband. She took a great deal of time to explain all of the amenities the car was equipped with. She has a very warm personality as well as a very professional attitude. From beginning to end, Nicole worked out all of the details making this experience as painless as possible.We look forward to working with Nicole and your company in the future!Thank You,Celia M.

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ankamal

7 de nov. de 2010

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As I am located in Saudi Arabia, I was apprehensive purchasing a car long distance. From the first phone conversation, Al Kirschbaum had me comfortable and was willing to go the extra mile to successfully execute this purchase. Al led me to the dealer rater testimonials and it gave me the confidence to do business with Crown Eurocars. Throughout the month long process Al and I had developed a professional relationship, where he was very attentive to my requests and needs and always provided on time information through constant communications. He went above and beyond to provide a world class service, solicited freight BIDs on my behalf and took personal interest in coordinating with freight forwarder and shipping company. He is very detail oriented, watched out for my interest and my experience with AL was exceptional. Al pulled all the stops going the extra mile and getting things done on time!

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Sopotina

20 de oct. de 2010

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My husband and I were ready for a new suv and Mercedes was no really in our list, however, my husband stopped by to check the small SUV's and we met Al, he kindly showed us two of the small SUV's and we were in love with both of them, he showed us the cars inside and gave us details of all the great amenities the SUV had, we looked, we were fascinated by the car and Al's attention, he sold us the car when he didn't push us to buy the car. We left the dealer with his business card and went to Infinity, I was really interested on buying the Infinity EX but the sales person was so pushy and rude at the same time that when my husband mentioned that the car was really small inside he replied then lets just not waste our time, we walked away and went back to see Al, we bought the pre-owned R350 and we could not be any happier, the service was impecable and Al walked us all through the whole process being very kind and helpful. We are very happy customers and from now on we are also Mercedes Benz customers, we will come back when the time is right for my husband's upgrade as well. Great service, kind people and amazing cars. Al, keep up the good work because you represent the brand really well. Excellence!

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ryankheath

7 de oct. de 2010

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Crown Eurocars and Al Kirschbaum are by far the best in the business. Whether you are looking for a New or Used vehicle they are the ONLY place to shop. I recently purchased my 2nd vehicle (2007 S600) from Al Kirschbaum within the past 2 years. There is not a better, more honest, straight forward, salesman in the car business. And I use the "Salesman" term loosely as there is never any pitch or pressure coming from Al nor anyone else I encountered at Crown Eurocars. Al thoroughly answered all of my concerns and needs in a very timely fashion. I was trading in a vehicle towards this purchase and Al even sent a Flat Bed Tow Truck to pick up the vehicle so I did not have to bother with that. I mean who does that??? Well Al and Crown Euro Cars does!! It is truely refreshing to go to a dealership and consistantly get the same experience Before, During, and After the sale. Al and Crown Eurocars are not only my dealership of choice for my vehicle needs I have also been luicky to gain a very good friend from all my dealings with the dealership and specifically Al. If you want the #1 Good Guy to help you with all your vehicle needs there is only 1 person to call. Al Kirschbaum and Crown Eurocars HANDS DOWN!!!

JM

Jill Mogelnicki

6 de oct. de 2010

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Crown Eurocars was by far the best car buying experience I have ever had! It could not have been more perfect and I give Nicole all the credit for that. She made the entire experience incredible! In the past I have had some pretty bad experiences with car buying that I actually dreaded even thinking about looking into getting a new vehicle. From the moment I walked into the dealership to the moment I signed the paperwork Nicole made me feel very comfortable and confident in the decision I made to purchase the vehicle. Nicole was very friendly, thorough, detail oriented, not pushy....everyone in sales should follow her example and "bad" experiences in car buying would no longer exist. I have never been so happy as I was that day driving off the lot with my new Mercedes!:)

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jboots

1 de oct. de 2010

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My wife decided her to trade her SLK for something larger so we began looking at 2010 or 2011 C300's. The first dealer we visited in the Tampa Bay area had only a few 2010's left and offered to ship one in from outside Tampa. They never indicated that deals were available on a 2011 model and charged my credit card $2000 to bring the car in to Tampa. The next day they called to inform us that the car was not available so I requested a refund - two weeks later I am still waiting!! In the meantime, I went online and requested a quote from Crown on a 2010 or 2011 C300. Nicole responded and we were able to get together on the telephone and set up an appointment for the next day. My wife and I found her to be the exact opposite of the previous dealership, that is, she was helpful, friendly, very knowledgeable (did not need a manager hovering over her shoulder),and above all I believe honest. I have purchased many new and used cars over my lifetime but this was without a doubt the best experience I have ever had with a car dealership, thanks in total to Nicole.

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joan n

30 de sep. de 2010

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When my husband and I went into the dealership Mr. Kirschbaum came over to us immediately. He stayed with us for two days. He answered all of our questions, made sure that the deal went as smooth as possible. He made sure I was fully satisfied with the car and I did not just settle for any car. I was recommended to see him by a family member and was fully satisfied. I would definetly recommed him, and the dealership to my freinds.

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cristyb01

14 de sep. de 2010

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I went to Crown EuroCars with a friend who was getting service on his Jaguar. He kept telling me about how well he had been treated by Al Kirschbaum who sold him his car. I wanted to test drive a Mercedes S 550 so he introduced me to Al. Al is a consumate professional. It takes a special person to sell high line merchandise to people who have discretionalry funds to purchase anything they want. Al is that person.I had followed S 550s and S 600s on the internet for about a month after the test drive as I was sold on the car being what I wanted. I made a couple internet inquiries to other dealerships in different parts of the country as there are not a lot of cars to choose from when you are talking Mercedes flag ship S Series. I was surprised and appalled by the treatment I received. I wondered if they had recruited these "salesmen" from K Mart or 7/11. They were rude, had poor communication skills and were downright unpleasant.I finally realized professional salesmanship and service after the sale are the most important things to look for, especially when making such a substantial purchase. Al was a gentleman, never pressuring me, but gently guiding me through the sale and the maze of paperwork associated with an automobile pruchase. I can honestly say this is the first time in 40 years of buying cars I left the dealership with no second thoughts about the car I had purchased. I felt confident I had made the right choice of both the car I purchsed and the saleman I chose. Al Kirschbaum assured he would give me the same execeptional care after the sale as he had during the sales process. He is a man of his word and has already followed up to make sure everything is going well and to provide answers if I have any questions about the car. Al is the man to see if you want a great deal, courteous and professional service and someone who will be around and available to assist you after the sale.I have owned the car for a few weeks now and noticed a rattle from a loose part in the interior. I called Al, and true to his word of service after the sale, he asked me when I wanted to come in to the dealership, rather than passing me off to the service department. When I arrived at the dealership he personally took me to the srevice department and introduced me to the service writer. He then made me feel comfortable in the lounge while my car was repaired. When the car was repaired he accompanied me to the service area to assure the problem was fixed. I have owned a number of high line cars before, but this is the first time I have felt the salesman really valued my busness and was indeed interested in providing service after the sale. Crown Eurocars and Al Kirschbaum have treated me better than any other dealer I have dealt with in the 40 years I have been buying cars. Their showroom and waiting area are second to none. What other dealership do you know of that has gourmet coffee and pastries in their waiting room? Even the rest rooms look like those you would find in a fine home.I truely feel like I am dealing with a friend rather than a salesman when I talk to Al. I think he has spoiled me for any other dealership and I will have to remain his customer for life. Lucky for me he sells Mercedes. The car has exceeded my expectations as has Al's treatment of me. For the first time I feel the quality of the salesman has been on the same level as the quality of the car I have purchased. That is really saying something when you consider I bought a Mercedes S 550, the flagship of the Mercedes line.

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DRColey

5 de sep. de 2010

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I wanted to take a few moments to make a few follow-up comments on a recent purchase I made at Crown. Several weeks ago I purchased a SLK280 for my wife's birthday. It was a great experience and I walked away very satisfied with the deal and the service i received. In addition, Crown generously offered to store the car (at no charge) until it was time for it to be delivered to my home about 400 miles away. Al Kirschbaum, (Al) made all the arrangements for shipping, and I didn't have to "lift a finger" other than to give him an address. Well, that quickly became a problem in that coordination of a surprise delivery of a car with me being out of town was proving to be "difficult" at best. I Decided to "change the plan" at the last moment" and travel to Tampa with my wife to pick the car up. Al didn't blink an eye after I effectively 'trashed' his efforts to ship the car to my home. Instead, he arranged for the most wonderful birthday surprise for my wife that I could have asked for, ..... but I didn't ask! He took the initiative that delivered well beyond my expectation. Let me tell you just a little bit about it.I asked my wife to fly to Tampa for a weekend to visit friends and have a relaxing time away for her birthday. I figured I would "swing' by the dealership and surprise her with the car. Good eh? Well Al had a different plan. I called him prior to boarding the flight to tell him of my arrival time and he informed me of what he had planned. He and his co-workers took the time to decorate the car with birthday balloons, ribbons, stuffed animals, roses (2 dozen), lettering, and a huge personalized card. (I wish you could see the pictures they took for us). To say the least my wife was totally surprised, (as was I), and a bit overwhelmed to put it mildly! She loved every moment of the event. (Even the car). And it was a great event.I would tell anyone considering the purchase of a car to consider buying from Crown simply because the people there enjoy delivering customer satisfaction. Their desire to delight beyond expectation is real, and It is obviously the culture at Crown. Al is the best example of the many people we met there that makeup that "Crown Culture". We are very happy, and we are looking forward to when it is time for us to buy our next car. Oh, and even if you don't have a special event like a birthday, you may want to ask for Al, There's no doubt in my mind that it will become a special and enjoyable experience.

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annemarieayers

1 de sep. de 2010

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Nicole Quezada is extremely responsive, provided detailed answers to all questions posed and treated me fairly, respectfully and honestly. I have already recommended Nicole and Crown to my coworkers and friends due to this experience. This car buying experience was great and we will definitely be repeat customers.

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dhlove

31 de ago. de 2010

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As the internet sales manager, Nicole made our purchase very easy. She responded to my requests quickly and with great prices. She respected my wishes to not be contacted by phone. I felt she was really working for us. She was able to put us in the car we wanted. She was so helpful and knowledgeable. I would definately recommend her and the dealership to everyone!

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fabrygl

30 de ago. de 2010

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Mrs Quezada, without a doubt, went above and beyond the normal dealership sales responsibilities. In my many years and experiences dealing with all the negatives associated with car sales representatives, Mrs Quezada is the model of which all sales representatives should be measured. She is truly a professional, extremely knowledgable and went the extra mile to assist. Her abilities amounted to a considerable savings regarding the purchase price and an upgraded vehicle which was more than I originally considered, Crown Eurocars certainly will have all my future business and my highest recommendations.

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toddsmayda

27 de ago. de 2010

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Nicole Quezada was our salesperson from a prior purchase, and we returned to her after shopping a new purchase around several dealers. Our experience with some other dealers was rather negative, but we had no problems with Nicole. She was polite and HONEST, two qualities not all car salespersons have. We would buy from Nicole again.

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danriegle

23 de ago. de 2010

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After finding the perfect car online located at Crown Eurocars in St. Petwersburg, I called the listed number and asked for Al. My greeting was warm and friendly and his attitude expressed a real willingness to help me get acquainted with him professionally as well as the car. He personally inspected the vehicle with me on the other end of the phone and fully answered all of my questions and concerns about this car. we talked price with great detail and soon came to agreement as I was truly comfortable with his honesty and representation of his company and product. He would pick me up at the airport in Tampa, any day, any time, he said,to get to his office to complete this transaction, and even offered to return me to the airport if I decided after a personal inspection not to buy. As it worked out, I was unable to purchase this car because my dog "Molly" was vicously attacked by two huge dogs and is currently in the vet hospital in Raleigh, NC, where she is receiving round the clock care at considerable expense, deeply depleting my money reserves to the point that I felt I could not extend financially to purchase this car. Thats when I really got to know Al Kirschbaum! Unlike most other sales people that I have dealt with during my adult life,Al was onboard with my situation in a way that showed he is truly a fine person. He personally took charge of making sure my deposit was properyl credited back to me, and even after all the dealings were closed, called to see how our pet was getting along. Al is an example of a true professional and is the one to contact for transactions at Crown Eurocars. Thanks again Al. Dan Riegle

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jabobo

20 de ago. de 2010

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I contacted Crown via email to inquire about several Mercedes SUVs. Nicole Quezada, internet sales manager, returned my contact promptly and followed with a phone call within about 30 minutes. She questioned me about my preferences, driving habits, etc. and after getting these details, she offered a lease product that perfectly suited my needs. The product had not been offered by the two other Mercedes dealerships I had contacted. But for her efforts, I would not have discovered this unusual lease offer. I felt that she made the extra effort to determine her customer's goals and match her product accordingly. Following my acceptance, the closing process was quick & easy. Nicole even followed up when I had warranty questions following the lease closing. It was my easiest vehicle acquisition.

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DRColey

18 de ago. de 2010

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Just a few comments on my experience with Al Kirschbaum at Crown. I spent months shopping on the internet for a car for my wifes birthday. Not being a car person, I can tell you that it is very intimidating. (Maybe more intimidating than going into the dealerships). I dealt with many people via phone and email and the options quickly became overwhelming. However, I was lucky enough to become engaged with Al Kirschbaum at Crown Eurocars in Saint Petersburg Florida. Al made all the difference in the world for me. He took a no pressure, and educational approach that fit me perfectly. He made himself available where others did not bother to return a phone call or email. After making my decision, (or at least narrowing it down), I found the service to be exceptional. Al and the people at Crown were expert at handling the details of the transaction to my specifications. All I had to do was come into the dealership, inspect the car, (Which was in perfect condition as Al described), and sign the papers. They even took the time to pick me up at the airport and deliver me back in time to make my flight home. In addition to that, Al was extremely diligent in handling the details for shipping the car to me after the sale. I could not have asked for better service. If someone were to ask me; would I purchase a car from Crown again? Yes. Would I work with Al again? Yes. And finally, am I happy with my experience at Crown? Yes! I would definitely recommend them to any of my friends.

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alaskadan

10 de ago. de 2010

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I have purchased a lot of autos in my life and wanted to report that this dealer and especially Al Kirschbaum provided me with the best service I have ever experienced.I will not buy a car from another dealer.........ever! If service matter to you then this is the dealler you should work with.To Al and the team at Crown......thanks for everything!

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letos

23 de jul. de 2010

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From my initial phone query to the final signature, Rick was terrific. Friendly, respectful, helpful and he kept his word about the price quoted on the phone even when it turned out to be erroneous. It was a pleasanty experience from start to finish! I'll definitely check back when it's time for our next car, and I'll happily recommend Rick and Crown to anyone I know who is in the market.

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bmuto

22 de jul. de 2010

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A very friendly and curtious staff my service tech was Tom Potter. Tom was very thorough and explained everything to me. I received a free loaner and my car was detailed when I picked it up. This is a 10 out a 10 for me! I will be bringing my mercedes back to them for all of my service needs.

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mledom

21 de jul. de 2010

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Rick was very helpful, courteous and professional. There was no hard sell, and the experience was compfortable. I would purchase again from Rick and recommend this dealership to a friend. The follow up was also great, with several questions answered in a timely fashion.

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HJBmediator

19 de jul. de 2010

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My preferred Mercedes Service Dept. Always accomodating. Accomodate my schedule in making appointments and deliver my vehicle when promised. Service advisors very knowledgeable and helpful and keep me informed of progress. Work always A+ and their detailers make your car look like it's in the showroom!

JP

John Provenzano

15 de jul. de 2010

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I just purchased a CPO Mercedes Benz from Crown and had the pleasure of working with Al Kirshbaum. Al worked with me for almost two months to find the right car at the right price. Al was always helpful and always a gentleman.Larry Bearnarth closed the deal quickly and delivered excellent financing option.Quality car, quality dealership and quality people. I will recommend Al and Crown to my friend and family without hesitation and I will buy other cars in the future from the Crown family.

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09Gator

13 de jul. de 2010

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Last month, I purchased a car from Crown, and my experience was incredible. I had the extreme pleasure of working with Al Kirschbaum and Rob Bolinger in sales and Larry Bearnarth with regards to the financing. Al and Rob were so friendly and welcoming. Both gentlemen went out of their way to make sure I felt comfortable with the process and understood everything, as I was a first time buyer. After dotting the is and crossing the ts with Al, I met with Larry who was so helpful with the financing. He even did a little extra research to find the best interest rate for me. The whole experience and customer service was just incredible. From the second I stepped onto the lot, to the minute I pulled out in my new car, these gentlemen helped to make my first car buying experience absolutely amazing - Al even captured a picture of me with my new car before I drove off the lot! My experience with these gentlemen was so outstanding, that five of my family members have bought cars from Crown since my purchase a month ago! Today, I went back for some minor servicing. As soon as I arrived, Al was right there, making sure I was kept in the loop with what was being done on my car and asking if there was anything else he could get me while I waited. Its evident that he genuinely cares about his customers.I would definitely recommend Crown Eurocars, and especially Al, Rob and Larry to anyone in the market for a new car and great experience. Thanks again, guys!

RB

Rose B

12 de jul. de 2010

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I just traded in a lease from Cadillac and stopped in Crown Eurocars to see what they had and let me tell you it was the best decision I've ever made. I had the pleasure of dealing with salesman Al Kirschbaum, Al went above and beyond anything I've ever seen from a car salesman. As soon as we got into the Mercedes for a test drive he became a friend and I really mean that. He was very patient with me while I shopped around for two weeks, never did he try and force something I wasn't specifically looking for which was a great surprise based on my past experiences at car dealerships. If you're looking for a smooth and pressure free car buying experience I would greatly advise you to call Crown Eurocars and ask for Al Kirschbaum. Thanks to Al and the rest of the staff at Crown Eurocars for making the process of buying a car hassle free. I will be doing business with them again in the future and will also be referring all my friends and family to this dealership and salesman Al Kirschbaum.

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jamiemcwhite

9 de jul. de 2010

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Tom Potter went above and beyond to provide excellent customer service! Service to my vehicle was performed quickly, and I am completely satisfied. The service was very expensive but a coupon offered by the dealership offset a percentage of the cost, for which I was most grateful. I really appreciate all the help from Tom!

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myk811

9 de jul. de 2010

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when I got off work this morning I discovered my 3rd break light cover was missing, appearing to have been purposely broken off by vandels. I immediately drove to CROWN Eurocars to schedule an appointment with the service department, half way there I called Mr. Thomas Potter very upset about my discovery. He was very calming and reassured me that they'd fix the problem. Once I arrived and explained the situation, Mr. Potter told me that this problem has been addressed before with my particular model and I could debunk my initial vandalism theory. It was a huge load off my mind to hear that and that It was also covered under my warranty. They repaired the light in less than an hour and gave the car a "new like" washing.Great professional service once again at CROWN EUROCARS.Always a pleasure.thank you very much!Mike

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MICKTHOMAS

2 de jul. de 2010

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I brought Mercedes to Mercedes of Tampa and was treaded so rudley by there service people, that I decided to to Crown Mercedes. I need help with my radio and several other things. Tom and Jeff were able to not only help but treaded me in a way that I felt I was along time customer when in fact it was my first time at the dealership. Everyone at the dealership was courteous towrads me and very helpful. I even asked a sales person on how to work some of the options on my auto. Even though he did not sell it to me he was eager to teach me about my auto. Thank You to every one at Crown Mercedes and especially Tom Cammarata and Jeff Hayden

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wrholmes

1 de jul. de 2010

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Product knowledge and rapor with customer is critical for dealerships and sales. Rick Taylor is unbeleiveable and actually made the whole experience fun. I spent 52 years selling plastic extrusion machinery is make automotive wire and cable, mouldings, etc, so I know where I speak. I just purchased a 2008 E 350 which is drop dead gorgeous.I make matters even more enjoyable, Larry Bearnarth, Financial Services Manager, saved me money during the transaction.I would strongly recommend Crown Eurocars and these individuals.

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joannl

29 de jun. de 2010

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I recently purchased a used CLK 500 (elsewhere) and needed some reassurance regarding the mechanical condition of the car. Wendy was very attentive to my concerns and gave me a prompt appointment with Tom Potter. Tom was extremely responsive to all of my questions. The sevice department did a thorough job of inspecting my car, performed some needed maintenance and advised me about recommended repairs. I believe that I received every courtesy possible from this dealership and would encourage anyone to use them. JoAnn- The Villages FL

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jamesknoxtaggart

29 de jun. de 2010

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The Taggarts give Crown Euro Cars and especially Nicole and Rick the highest rating because we have personally experienced the great value and professionalism offered by this outstanding dealership and its employees.We have worked with Rick Taylor for more than 10 years and have been completely satisfied with ALL of the autos we have purchased and leased. Nicole was knowledgeable and experienced in helping us with our most recent lease of the Mercedes SUV. She is an outstanding addition to this team.We always recommend Crown Euro Cars and these employees to our friends. We will return for any auto needs in the future.Jim and Linda Taggart

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mpweb

28 de jun. de 2010

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We are repeat buyers & currently own two Mercedes - both purchased from Crown Eurocars. Our experiences there have all been great including purchasing two new Mercedes - dealing with the excellent sales staff & the professional & courteous Service Dept We would like to add Tom Potter, Jason Good, Lorrie McCreary,Edyta Halprin & Wendy to the list of employees we have had positive contact with - they make this dealership work smoothly. We are "Very Happy Customers"! Mike & Phyllis

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kathymick

27 de jun. de 2010

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I bought a car from Al and my experience was delightful. First, I called him on a Sunday and he was just getting out of his pool, yet he offered to meet me at the dealership, which was closed for the day. Second, he did his best to do all paperwork as quickly as possible, was very informative, efficient and freindly and never pushy. Third, he treated me like I was buying a brand new Mercedes when I was actually buying a used VW Bug. I would highly recommend Al as a top notch professional.Kathy Mick

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nancymunce

16 de jun. de 2010

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My car purchasing experience was extrodinary. Al was awesome. Larry Bearnarth also did a great job with helping us finalize the deal. These folks are terrific and I will recommend them highly to anyone I know/meet who is looking to purchase an automobile. Friendly, knowledgeable, calm, courteous, genuine, helpful, kind, honest, fair - these are all the qualities I witnessed today an more. A++ for Al Kirschbaum, Larry Bearnarth and Crown Eurocars!!

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mpweb

15 de jun. de 2010

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We are repeat buyers & currently own two Mercedes - both purchased from Crown Eurocars. Our experiences there have all been great including purchasing two new Mercedes- dealing with their excellent sales staff and dealing with their professional & courteous service department. We would like to add Tom Potter, Jason Good, Lorrie McCreary & Edyta Halprin to the list of employees we come in contact with - they make this dealership work smoothly. We are "Very Happy Customers"! Mike & Phyllis

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JVAL

10 de jun. de 2010

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My experience at Crown Eurocars was nothing short of pleasant. Every staff member that I made contact with displayed the utmost professionalism and courtesy unmatched anywhere else. One gentleman in particular, Mr. Al Kirschbaum, went far out of his way to ensure that my experience was enjoyable. Al allowed us to come in on his day off, and gave us a chance to test drive one of the cars. I would be surprised to find this at any other dealer. Al was also constantly asking us if we needed anything while we were at the dealer and he made us feel extremely comfortable throughout the purchasing process. There was never a time when we felt we were being taken advantage of. Finally, Al worked with us to find a price that was fair and reasonable. Thanks to Als courtesy and professionalism I will look forward to returning to Crown Eurocars very soon!

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chewbaka1973

9 de jun. de 2010

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This review is for the Mercedes service department. From day one, it has been nothing but an awful experience. I will be filing a formal complaint with Mercedes USA as well.I recently purchased a 2003 C240 from a private owner, and thought it would a good idea to take it for a pre-purchase inspection to a "reputable" Mercedes dealer. I was charged $130 for this inspection and was given an inspection sheet which wasn't explained to me, I had to ask what this and that meant. Bottom line, I was told that everything looked good on the car but it needed the A service done within a few hundred miles. This service I was told was around $225. On the inspection sheet, I was told the car had 90% front breaks left and 65% on the rear.I drove the car for about 2 weeks and then went to the same service advisor to perform the A service that it needed. I was given a loaner car but was assured it would not take more then a few hours at most. At the end of the day I contacted the service advisor, and was told that he was waiting on some prices for parts, to which I responded, parts for what? He said he may have the list completed by the end of day but likely the next day early morning. I told him that was fine and waited till mid day the next day, before contacting him again.When I went to pick up my car that evening, I was told that I needed rear breaks (10% life left) and rotors at a price of $550, and because there was no record of this vehicles history, he suggested I would change ( break fluid, coolant, transmission fluid, rear axle fluid) at a cost of about $1300.I kindly reminded him that I had the inspection done only 2 weeks prior, and was told my rear breaks were fine at 65%. He was unable to come up with the inspection sheet, so I returned a few days later with my copy and asked for an explanation. The car was put on the lift, the shop manager proceeded to tell me that he thought there was about 50% left on the rear breaks. So obviously they were trying to sell me parts and labor that I did not need at this time, tried to lie to me about it, and when I had written proof, they told me I would be eligible for a discount on the break job when I decide to do it. Furthermore, they admitted that likely during the pre purchase inspection the wheels were not removed to get an an accurate pad measurement. I feel I did not get my moneys worth ($130) for the pre purchase inspection and they were trying to rip me off for parts that I did not really need at this time.One last complaint I have is that the $225 A service, which is basically an oil change, costs $279 after shop fees and taxes.I personally will never return to this service department or this dealership and recommend you look elsewhere for Mercedes services.Update 6-23-2010I was contacted by the general manager of Crown Eurocars for a meeting. I was told that a mistake was made and they took full responsibility for it. I was offered the break job, full inspection and a full detail job whenever I would like to have it done, at their cost. I was pleasantly surprised that Crown keeps an eye on reviews left about them and is willing to act to keep their customers happy. I will give the dealership another chance to earn my trust back. I raised the rating to 3 stars and will update this review again when i have completed the service promised by Crown.Update 01/23/2011Took in my vehicle for the promised break job, full detail, and inspection. Richard Webb was very friendly and help full. The team did a great job and I m very pleased with their work. I will definitely consider doing business with crown Mercedes in the future. I am pleasantly surprised that there are companies out there that still care about their customers happiness. Thank you again Mr Casto and Mr Webb.

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mfinch

6 de jun. de 2010

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I am exceptionally happy with my purchase and the professionalism with which it was completed. My contact sales person Nicole Quezada was both very informative and approchable and made me feel very welcome and appreciated in what was initially a very stressful situation.

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rayray1954

3 de jun. de 2010

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Hear Ye Hear Ye , let it be said and written that Al Kirschbaum is the best"mench" salesman that i have come across.We met via the website when I was just browsing and dreaming of the day I'd own one. The next day I get an intro email from Al followed by a call, then after a few weeks went bye, I stopped in,introduced myself and then i got hooked. Actually it was not hard to do. Tuesday I felt lucky and stopped by to see Al and drive one,Oh well the dream became an itch that became a reality without any pressure just pure professionalism. Al THANK YOU i LOVE it...Sending future sales your way

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myk811

1 de jun. de 2010

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My name is Mike Cofield, active duty service member stationed at McDill AFB Tampa Fl. I just purchased my very first Mercedes Benz and I can't say enough about the amazing staff at Crown Mercedes! I searched the internet for my dream car and once it found me, I e-mailed several local dealerships in hopes of getting the ball rolling but unfortunately the only responses I received was the usual computer generated "non personal" ones. Al Kirschbaum at Crown Mercedes was the only sales rep to reach out to me in person and that made me feel like more than just a customer but part of an extended family. Al was very kind and knowledgeable; he went over and beyond to make me feel comfortable and appreciated. Bar none my BEST buying experience ever, Thank you very much!your friendmikeGod Bless

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noraminor

20 de may. de 2010

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When we decided to relocate from Seoul, South Korea back to our hometown of Tampa, Florida, I wanted to have a car waiting for us when I got off the plane. I found the right car at the right price at Crown Eurocars. I read some of the reviews of Crown, and in particular of Al Kirschbaum, which gave me extra confidence in trying to accomplish the deal sight unseen. Once I contacted Al Kirschbaum, the rest was easy! Al took care of every detail, answering my emails in the middle of the night to accommodate the 13-hour time difference. (I'm not sure he ever sleeps!) This was the easiest car-buying experience ever -- and it was accomplished from literally the other side of the world. Thanks, Al!

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JMSV

10 de may. de 2010

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Customer Service and Friendliness are always excellent in Crown Eurocars; however, price of service is very high! Don't know if that's the standard price to service a Mercedes but it is high! Don't take it wrong, Crown Eurocar made a full disclosure of all the service needed and cost but with this market owning a Mercedes is like owning a second mortgage.

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BCull

11 de abr. de 2010

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First of all, Al Kirschbaum, a gentleman amongst gentlemen. Al is the consummate professional with an easy going and friendly manner. Al has one goal; complete customer satifaction. Very knowledgeable about the product and the industry. Al was extremely friendly and helpful, to me and my family, even though we initially indicated that we were just looking and were not currently purchasing a vehicle. No matter, he took a full hour of his time and showed us various Crown products while providing my wife the names of key eateries, beaches, etc. During and after the purchase of a vehicle, the entire Crown team were extremely friendly and helpful, while being utmost professional in all aspects of the sale completion. To summarize, we quickly became friends, and they insisted we get together upon my next trip to Florida. Wonerful, wonderful team.Thank-you Al Kirschbaum.Brian Cull

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lchankins

8 de abr. de 2010

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Nicole was fantastic to work with. She was responsive, professional, couteous,very knowledgable, efficient, honest,and calmly dealt with our last minute decision to switch from a lease to a purchase when we picked up the car. I highly recommend Nicole and Crown Eurocars for your next vehicle lease or purchase. They gave us the best price and service! Linda

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MercedesReb

7 de abr. de 2010

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In retrospect, I would have preferred to have been originally referred to Nicole Quezada the day I called from Tallahassee, FL to speak to a sales person. All sales persons could learn a lot from Nicole's polite, considerate, personable and knowledgeable demeanor.

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javella

5 de abr. de 2010

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If you're the kind of buyer who is specific about how you want your new car configured, and you get annoyed when all you get in response is a sales pitch why you should buy what's in the dealer's stock, this is where you should go! My wife and I recently purchased a ML350 from Crown, and to say Nicole went the "extra mile" in providing exactly what we wanted would be an understatement. I used an Internet-based buying service and initiated the inquiry on a Monday. We got a response the same day, and by Wednesday, the deal was consummated with a car that not only fit our basic needs, and had all the features we wanted to include a few "extras" that Crown would install. Rather than try to sell us something she had in stock, Nicole found an exact match of our requirements at a dealership outside Atlanta, arranged to have the vehicle transported to Crown, and had it ready for pick-up and drive away that Saturday. This is the second Mercedes-Benz I own, and to say this deal went off without a hitch would not do it justice. The dealership itself is modern and well-laid out, the staff very friendly and responsive, and the buying process quick and efficient. I wouldn't hesitate to come back if the need or desire arises.

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redlion696

2 de abr. de 2010

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My search for a new car for my business started on the internet i looked at every (Mercedes benz cls 500-550 in the United states )I Had made a serouis mistake and purchased a 2009 new sonata becuse my 2008 BMW kept malfuctioning (ie)( it locked me in the car and i could not open the doors) and i got very tired of this, BMW was not able to fix this problem thus i was upside down in a sonata not that there bad cars but i have driven Caddillac, BMW, Mercedes Benz for the past 20 years I first made an internet inqury and AL got right back to me he was very freindly and gave me very good advice he advised me not sold me .I was $10,000.00 upside down in a car i hated , I called him many times as he gave me his cell phone number some of thease calls where after normal store hours as Al is commited to his profession and his delership and customers i am very happy with this dealership and all the people that worked with me, Larry Bearnarth even had to go back to AL and the used car manager to get more money on my trade.like i said i was buried in my sonata. i live 150 Miles away and drove it twice to do business with crown cars and Al Kirschbaum

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Kim Cook

2 de abr. de 2010

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Having dealt wtih another MB dealer in the past, the bar was set high for Crown when I found an intriguing MB listed on their web site--just the color and features I had been seeking. Al cleared the bar by leaps and bounds when he introduced me to the car that would soon be mine. From the initial phone contact to the personal service throughout the purchase process, Al was fantastic--as was everyone at Crown. There was no pressure and I truly felt like a guest in their "home". It's easy to see why Al is successful in the auto sales industry. He is personable, kind, and truly one of the good guys. It was our pleasure to meet him and purchase our MB from him. We'll be back when we are ready for the next one!

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gemini

1 de abr. de 2010

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Al was a pleasure to work with. A true gentleman. Al was not a pushy sales person like many salesmen I have worked with before. He helped guide me to a decison and was there for me through the whole process. His patience and knowledge was the reason why I chose to do business with Crown. My car buying experience was great from the first time I met with Al all the way to working with Larry the finance manager. All aspects of this deal were great. I will definately use Crown again in the future for my automobile needs.Jeff

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redlion696

1 de abr. de 2010

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I found Al Kirschbaum to be very easy to work with and very helpfull to the point of returing my phone calls after hours. Larry Bearnath the finance manaer even went back to the used car manager to get more for my trade as my credit score was not what i thought it was and i had trouble obtaining a loan with a compeitive interest rate, over all experaince with this dealer was my best so far and im 60 years old and have bought many cars from many differt dealer in Florida

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CaptBobBryant

22 de mar. de 2010

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Working with Al was great. He made the process simple and friendly. I not only bought a car that day, but also made a friend.So much so that when it came time to face the fact that I could no longer abuse my Infinity QX56 as a utility vehicle and must trade it in for a truck. I called Al first thing. Even though his dealership Mercedes, did not sell trucks, the Nissan Dealer which is part of the Crown family did and when I told them I woudl only buy form Al, they brought him up from the Mercedes Dealership to the Nissan Dealership and he went through the process of getting me into my new truck.He is a great asset to the Crown Family and before you buy any car New or Used....Go see Al at Crown Euro-Cars.

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Dan Ward

21 de mar. de 2010

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My experience with CrownEurocars was both straight forward and exceptional. The professionalism displayed was over and above most all car dealerships found today. The knowledgible and thorough salesman,Al Kirshbaum answered all questions while being attentive to his customer's criteria for purchasing a certified pre-owned Mercedes Benz. I have since taken my '04 E500 back to the dealership for scheduled maintenance,even though I live 92 miles away. I know I can count on them to continuosly provide superior customer service. I drive about 40K miles per year and will definitely return in the near future to purchase my next Mercedes Benz from them.

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msollinger

19 de mar. de 2010

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I requested a qoute from the dealer via Edmunds web site for an S550. I was contacted via phone by Nicole and asked for specifics on the car we wanted. She was quite good in explaining the various packages available. She said she would do a search for the car we wanted since it was a special color. She later called back and gave me 3 cars with the internet price which I said was close to the price I was willing to pay. My wife and I then visited the dealership. Nicole was very professional and efficient in comming to a price that was acceptable. It took less than 1/2 hour. We were also looking at another dealer but felt we wanted to buy the car from Nicole because of her professional manner. We would recommend Crown and Nicole.

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pipman

18 de mar. de 2010

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On a Saturday evening, my wife and I went to Crown Eurocars to test drive a Mercedes C230 Kompressor. When we arrived at the dealership, we were pleasantly surprised that were not attacked by salespeople and that we were able to browse the car lot until we were ready for help. We went into the showroom and asked to test drive the Mercedes C230 Kompressor. In came Al Kirschbaum. Al was very courteous and thoroughly explained the vehicle. He let us test drive the car alone and there was no pressure to provide a name or phone number. After the test drive, Al asked how I like the car, and I told him that I thought that the car was too small for me. Al saw that we were a young couple and that my wife was pregnant. He said that he had a car for us, for our family, and to keep us safe. He walked us over to what he called our magic carpet ride. It was a 2001 Mercedes S430 that was traded in that very day and had just gotten out of the car wash. This car was everything we wanted and more. It was big, very luxurious, safe, and in our budget too. What we didn't expect was how awesome Al took care of us from that point on. Again, he let us test drive the car alone even though it was after hours and the dealership was closed, but he told us that the dealership's hours was our hours. When we got back, even though secretly I wanted the car, I didn't get a chance to research the car as I had the Kompressor. Al knew that I wanted the car, but he also knew that I wanted to research it too. He provided us with a checklist of all the final costs of the vehicle (tax, tag, title, and dealer fee, that's it), which to me was extremely helpful. So he told me to go home and think about it, research it, and get back to him when I was ready. I had never heard that from a salesperson before. Al also never asked for my phone number or asked for any other contact information. Also something that I've never heard of either. Usually dealerships that I've been to in the past, I'm bombarded by salesman, managers, etc., they never let you leave without talking to finance or at the very least your contact info so that they call you over and over. Since this car had just been traded in, it wasn't even officially listed, although it was going to be that Monday morning. Al said that the dealership was closed on Sunday, but said that if I was still interested to call his personal cell on Sunday and he'll have the car taken off the lot before Monday morning. That evening I did my research and decided I wanted the car and I called Al, Sunday evening and he did put the car in the back on Monday. On Monday morning, I went in to buy the car, but again, this dealership did something that I would have never expected, they didn't want to sell me the car because they hadn't thoroughly checked out the car since it had just been traded-in. Al explained that the dealership has very high standards and felt that he couldn't sell a car to us that possibly couldn't be safe for my wife and child. He told us that asked the Mercedes mechanics to check that car over with fine tooth comb because he really thought that we were a great couple and wanted our first Mercedes experience to be the best. He told me they would call me later that day to notify me if the car passed Mercedes high standards and if anything needed to be fixed, it would be fixed or replaced. Again, this was unheard of for me, because this is a used car, not a new car, a used car that was 9 years old. So I left, surprised that I hadn't bought the car, but happy that the dealership was making sure the car was in tip top shape before I had the opportunity to buy it. Al called me in the evening and told me that the car passed the inspection and that I could buy the car. He also informed me that they were replacing and fixing a laundry list of issues that the mechanics had found and that it was going to be at no extra cost to me.My wife and I went that Monday evening (again after dealership hours, in which they catered to our hours) to buy the car. Once again, Al treated us like family; he wanted to know about us, about our pregnancy, he showed us pictures of his family, and started a great bond between us. We filled out the paperwork and wrote them a check, but you know what, we didn't take the car home that night because the mechanics were still working on the car, again at their cost. The next day, I went to the dealership to pickup the car, but Al told me that although the car was ready, the mechanic had noticed that the rear driver-side door wasn't closing smooth enough, so instead of tweaking it to make it work, they decided to replace the entire vacuum locking pump for that door. Al felt very bad that I had to wait another day for the car so he offered me to take a new 2010 Mercedes home, and although I foolishly didn't accept the offer, I appreciated Al's courtesy. On Wednesday, Al told me that the car was 100% finished and ready to pickup that evening. He also wanted to make sure that I brought my wife along because he had a special gift for her/our baby. When we came in, Al greeted us with hugs and told us that he had a few gifts for us that he personally had got for us. He gave me a nice Mercedes keychain and a brand new set of floor mats ($150 value) for my first Mercedes, which was totally unexpected and a pleasant surprise. The next thing that Al did really touched our hearts. Al told us that he visited Nazareth in Israel, and while he was there, he went to the Basilica of the Annunciation (which is where Mary found out she was going to give birth to Jesus). He said that in this Basilica, he bought a Rosary that was made by the people of that church, that the Rosary was made of grounded roses, and that the rosary was blessed. Al presented this rosary to my wife for our baby. He wanted to give something special to someone that he felt was special. My wife cried and I was moved by the gesture as well. After we gained our composure, Al provided us with the paperwork of all the work that was done to the car after we purchased it, I was blown away that the dealership spent almost $3000 to a used car that I had already paid for. Finally, Al took us to our new car, which looked immaculate. He placed the new floormats in the car and gave us a chrome license plate holder and installed that as well. Al then asked Karl Peterson to give us a new car orientation, again something I had never experience before in a used car or new car for that matter. Karl apparently has worked at the dealership the longest and knows everything about Mercedes cars and he sat with us in the car and explained every button, knob, and feature of the vehicle. This was extremely helpful and insightful as we had found out things about the car that we had no clue about. After that was done, we said our goodbyes, and we gave our new friend Al a big hug. It was a perfect end of our Mercedes buying experience.We highly recommend going to Crown Eurocars and to see Al, he makes you feel very comfortable, no pressure, the dealership is about high quality and standard, and they all treat you like a million bucks. This was my first Mercedes-Benz and I can guarantee you that my next Mercedes will be from Crown Eurocars. Thanks Al, you are the man.Sincerely,Dan and Nicole Piparo

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Bob Casagrande

17 de mar. de 2010

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Al Kirschbaum (sales) Kevin Roberts (Warranty) Richard (Service) Rob (Sales Manager)The above people that I delt with and continue to deal with have been totally perfessional. Al as a sales representative is unmatched in the casual yet professional manner he walks you through the buying process.He does not pressure you in anyway and ensures that you find the vehicle you desire. I desired a CLS series Mercedes and that is exactly what I purchased and have been completely satified. Al introduced me to Richard in service and he has met my ever need. Al stays in contact with me on a regular basis and I visit the dealership from time to time and with out a doubt you are treated as part of the Crown Family.In closing I want whomever reads this - if you deal with Al and Rob(Sales Manager) you will end up a winner and have an enjoyable vechile purchase.I cannot say that for the many other dealerships I have delt with in the past.Bob Casagrande

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ryankheath

16 de mar. de 2010

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I have purchased many vehicles in my life and am employed in the automotive field and hands down Crown Euro Cars is a Top Notch outfit. From the moment you enter there facility you are treated with the utmost respect. My wife and I went there to consider the acquisition of a Jaguar XF for her. We had visited other Dealerships in the Tampa Bay area prior to making our visit to Crown Euro Cars in St. Pete. I am not big on shopping for vehicles as you typically get one of two experiences at most dealerships. The first experience is the "pushy you have to buy now - today experience." > My advice to these dealers is give it a rest. I'm at your dealership because I am interested in your product so back off with the beating drum! The second is the "you don't get any help because you don't look like you could afford food let alone a new vehicle experience." > Again my advice would be come down off your high horse. Some people don't care about showing off there money like some celebrity. Guess what mine is in the bank! Leave the "Profiling" to the TSA working the Security Line at the Airport! Ah now that leads me to the dying breed of Dealerships - and Crown Euro Cars falls into this category. From the minute you park in there lot you are greeted in a very warm manner. I actually had to take a double take and ask myself "are we at a car dealership? I actually feel comfortable!" At any rate, we met Al outside in the lot and explained to him what we were looking for. He gave us a run down of what was available and offered to show us through all of them (FYI - There selection of New and Used Vehicles is Amazing to say the least). After looking at the vehicles my wife was interested in we decided to see about acquiring the 2009 Jaguar XF Premium Luxury Edition in White that they had inside on there showroom floor. We had a # we were looking to pay for the XF and a # we wanted to get for the trade we had. Believe it or not within 5 minutes Al came back and said everything was dead on would we like to proceed? Wow they actually agreed on the #'s we needed on the first shot! This is almost unheard of in the Automotive Sales Industry. Again I had to take a Double Take! We told Al that was great and let's get the ball rolling. Within 15 minutes we had gone from accepting the deal to sitting down with Kevin in Finance to finalize the paperwork. Another 10 minutes went by and Kevin stated that everything was done and we could go on our way. To go from Arrival to Departure with the New Vehicle in under 1 Hour! This is completely unheard of but Crown Euro Cars Staff made it happen. Since purchasing the vehicle we have had to bring it for service a few times and again everyone is just a friendly and understanding. All of the other dealerships in the Tampa Bay Area could really take note of how a Real Dealership should run. Crown Euro Cars of St. Pete is truly a Diamond In The Rough! They have gained a very loyal customer for years to come.

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emh304

16 de mar. de 2010

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We found the car we were looking for online but hesitated to drive the 100 miles from East Orlando to see it. Lucky for us we did. The car was exactly as advertised and priced competitively. From that point, Rick Taylor made it a smooth buying experience and Kevin Roberts beat the finance rate I came in with. Picking up the car, Rick took the time to guide my wife through every switch and button. Friendly, knowledgeable, and professional service,.....and a great deal. It was worth the drive.

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cokermh

14 de mar. de 2010

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Nicole made my experience with Crown Eurocars an extremely pleasent and productive one. I believe she went the extra mile to find a unit that had all of the features that I wanted. She kept in contact with me, but was not pushy. I felt that she was completly honest, while dealing with me, and she produced everything that she said that she would. She worked hard for my business, and earned it as well as my friendship. She conducted herself, and every step of the transaction, in an extremely professional manner. I have full confidence in her and her word. I would be most happy to refer any friend to her; they would be in the most capable hands. And I would be very pleased to work with her in another automobile transaction in the future.

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soldsco

14 de mar. de 2010

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I was looking for a low mileage Certified Pre-Owned Mercedes Benz CLS550 and found one that looked promising on Autotrader. Problem was that it was in Florida and I live in Colorado. I gave the dealer, Crown Eurocars, a cold call and connected with Al Kirschbaum. From the beginning Al was an absolute pleasure to work with. We worked the deal over the phone and had everything worked out prior to flying down to pick up the car. My 15 year old son and I flew down to Tampa from Denver to pick the car up. Not having seen the car in person I didn't know what to expect when we got there but the car exceeded our expectaions greatly. Al met us at the airport and took us to the dealership where the car was ready to go already having been detailed and prepared for delivery. It was in immaculate condition. My son thought it was new but it had a little more than 26K miles on it. I walked around the car numerous times looking for flaws and couldn't find any. I was amazed to find the car in better shape (perfect that is) with fewer miles along with a better price than anything I could find in Colorado.We completed the paperwork quickly and we were on our way home. I completed the paperwork with the finance manager, Larry who was also a pleasure to work with. We had a 2200 mile road trip home from that point and to Al's credit he called us at least once each day to see how we were doing and make sure that everything was ok. I've bought a lot of cars over the years but this was unlike any deal I have ever done before. Instead of the typical adversarial relationship seen when buying a car this felt more like splitting a dinner bill with my best friend.Al has made a friend in Colorado. I'm now telling all my friends about he and Crown Eurocars. I am already planning on my next car, hopefully an SL63 AMG in about a year or so. You can bet I'll buy it from Al at Crown Eurocars.

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jackyeaw

13 de mar. de 2010

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Internet pricing on new auto and trade in did not change when visiting the dealership. All questions asked prior to and after the sale were answered.Nicole was allowed to do her job and no use of "take over" by sales manager was refreshing.Nicole knows how and when to close without the customer feeling pressured.

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gtdaniels

13 de mar. de 2010

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Nicole Quezada provide me outstanding service from the intitial meeting to the final sales. She ensured my car was in showroom quality prior to me picking it up. She explained in detail all the functions of the car and ensured I was familar and comfortable with them. She is a true professional. I would highly recommend her to anyone.

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dodsonmd

12 de mar. de 2010

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My experience with Crown was exceptional. Much of the credit is due to Ms Quezada's professional demeanor, coupled with her very pleasant, personal touch, that greatly influenced my decision. She was able to work with the sales staff above her in the dealership to come up with a deal satisfactory to all concerned. I would happily recommend both her and Crown to anyone looking to purchase an automobile.

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mrpostcard

12 de mar. de 2010

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Our purchase and delivery experience was pleasant, friendly and very respectful. Exactly how a Mercedes experience should be and always was years ago.We were looking for a very lightly used E350 and were fortunate to meet Rick Taylor. Rick listened carefully and presented a great selection of cars that met our specific needs.When we got to the dealership and met Rick, the experience only got better. After a warm welcome Rick presented their inventory, which was the largest in Tampa Bay. He had information on hand for all of the cars. Prior to test driving Rick provided us with the most thorough explanation of the car and its features I've ever had from a Mercedes salesperson.Once we decided to purchase, the financing and delivery experience was equally outstanding. It was efficient, respectful and ABSOLUTELY no pressure to buy extras. The best was yet to comedelivery. Rick provided us with a delivery and orientation that should be model for Mercedes. It was that logical and thorough. In fact, I learned about many of the features on my car (GL550) that was purchased elsewhere. I couldn't believe how much I didn't know. Rick then offered to give me the same orientation on my car even though it was purchased elsewhere.If you live in Tampa it's very well worth the short ride, the overall experience will be better in every way from price through delivery at Crown. Bottom line, I would highly recommend Rick Taylor and Crown Mercedes.

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rpotter10

3 de ene. de 2010

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I have had a cou0le of small service issues on an '06 cpo car I bought in Virginia. I wasn't sure what sort of welcome I would get at the local dealer, but I am pleased to report it was first rate. I only downgrade them on price because I think they are simply too high...$80 for a set of wiper blades, for crying out loud! Just because you drive a Mercedes doesn't mean you have no concern for value. However, this is a complex car. Crown was great on a warranty issue; they even gave me a loaner car, which I think is quite generous in that I did not buy the car there. I will return happily for future service needs. Even though the prices seem high, these folks certainly seem honest, straightforward, and fair.

Además, Crown Eurocars Jaguar of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Crown Eurocars Jaguar. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Crown Eurocars Jaguar es definitivamente el mejor lugar para comprar autos usados ​​en línea.