Sid Bateman

2 de dic. de 2015

Very courteous staff, very efficient, new facility is very nice.

Glenn Hansen

1 de dic. de 2015

Everybody was helpful and friendly. best experience we've had buying a car.

Laura Kwiatkowski

30 de nov. de 2015

The people I had to deal with were very friendly, the waiting area was very nice.

Karen Leis

30 de nov. de 2015

I took my leased 2015 Escape in for an oil change. The staff was very professional. My wait time was comfortable and brief. The experience will keep me coming back.

Ann Rochen

30 de nov. de 2015

Friendly service. Fast and convenient. I always go to the Fast Lane for my oil changes!

Loren McCabe

26 de nov. de 2015

Ford Taurus, service was great, Randy was very helpful.The only place to shop - Dahl Ford

Bill & Pam

26 de nov. de 2015

Thank you, Dennis, for helping us to find our perfect car! We are beyond happy with our Lincoln MKS! Your friendly and helpful, low keyed sales approach was much appreciated, as well as your expertise! As Bill and I were assisted by Laura, in assigning our car purchase to our trust account, after a few bumps in the road of that process, the generosity of Dahl Automotive was totally unexpected and beyond awesome!! We have never experienced such superb customer service from anywhere else, and we are extremely grateful for all that you do! God Bless

Kelly Cleary

23 de nov. de 2015

It was a great experience. Very helpful. I love my car thank you!

Bernard Kronebusch

20 de nov. de 2015

I was very pleased with staff ---- got what I looking for....

Lynn Meyer

20 de nov. de 2015

The service is always excellent and in most cases very speedy.

Dian Biesanz

18 de nov. de 2015

Clutch issue on my 2014 Ford Focus is resolved, so nice to take off from a stop and not be chugging along. The one issue that I still have is my phone not working correctly with the sync system . . . it rings just fine and when I answer it, the call drops and it goes to "in privacy mode." I finally just disabled the bluetooth. :(

Morgan Poss

17 de nov. de 2015

The staff do anything they can to get you in and out as quick as possible and always put their customers first! The staff have continued to impress us and they keep us coming back

Stella Weber

17 de nov. de 2015

I brought my Flex in for a recall and while I was there I had my 90,000 Maintenance done.Scheduled Maintenance, Air Conditioning & Heating, Electrical, Cooling, Fuel System. I also had my brakes done and my rear shocks replaced. Jason Shepard was the one I went to and I was highly pleased with the service that he provided. He was very good about answering questions and providing my son with details for the questions he asked.

Nancy Kupietz

13 de nov. de 2015

2015 Ford Edge, service was excellent, and staff was very helpful. Very willing to work with us on our trade in.

Jack Fitzpatrick

13 de nov. de 2015

The service was fine. I would like reassurance that if the key-bops fail again that they would be reprogramed at no cost to me as this was not the first time it has happened.

Lori Bauer

13 de nov. de 2015

Everyone is always nice and very helpful. Service is always quick.

Kent Erdmann

13 de nov. de 2015

Jason did a great job getting our Lincoln recall items replaced and got us back on the road an hour earlier then we expected. Great!!!

Karen Kruse

12 de nov. de 2015

Everything when as planned. I like my new Ford Edge. The sale person was helpful.

Gregory Pulver

9 de nov. de 2015

The only question I have is as follows. I told the guys to put Mobil 1 in my truck they told me it was good for 7500 miles however the change sticker on the windshield indicates the change should be at 5000 miles. What is it?

Edward Stellner

7 de nov. de 2015

Very proffesional! Fast and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!'nn

William Trussoni

1 de nov. de 2015

This purchase was my first new vehicle since 1996. Shane Lawrence was extremely helpful and so honest. I am very pleased with Dahl. Shane did so much more than anyone would have expected. Thank you all for making this so pleasant. Bill

Dolores Barker

27 de oct. de 2015

I was very pleased regarding the service and all the questions I raised that were answered. Thank you very much. D Barker

Ashley Ranzenberger

25 de oct. de 2015

This particular service was very quick. I was in and out in no time, which was great when I had my two young children with me. I love that you also have a play/activity area for the kids to keep them entertained as we wait!

Tracey Mccolley

19 de oct. de 2015

Brian Lucey was extremely helpful and put up with my indecisiveness for weeks! I ended up purchasing a 2009 Pontiac Torrent.

Helen Muetze

17 de oct. de 2015

I came in for a tire quote after I dropped my car off at Brenengens for a recall that needed to be done. I received a tire quote from them but did not care for then service professional assisting me. That place was just generic and unfriendly. I have been coming to Dahl for 5 years for service so naturally I stopped in for the quote. Jake your service professional was super nice and helpful. And with that I ordered my 4 tires and made my appointment. Few days later I had the tires on along with excellent service, nice waiting room and again friendly staff all around. I will always continue to come to Dahl.

Annie Besl

16 de oct. de 2015

Travis did a great job making me feel comfortable and informed on what was going on with my vehicle. I have had less than par experiences with Dahl in the past, but Travis restored some of my faith in the Dahl name. I would definitely work with Travis in the future as well as recommend him to others!

Ethel Ouellette

16 de oct. de 2015

staff is super considerate of wants and questions respectfully answered for car work needed.

LLLE

16 de oct. de 2015

Travis is very attentive to your needs and takes good care of you while at the dealership. He wants to make sure you are happy and that everything with your vehicle is taken care of. He also checks to make sure that anything from you previous visit is still working.

Paula Calkins

15 de oct. de 2015

job was done in professtional manner, got done sooner, everyone was most helpfull

Eric Miller

14 de oct. de 2015

The service was great. The work done was top notch. The only issue I had was a service tech eating a breakfast sandwich in my car while changing the mileage sticker; eating in a customer's car should not be tolerated.

Bridget Thrower

13 de oct. de 2015

The team did wonderful assisting me with finding a new vehicle. Chad and Kyle were beyond patient with me and understood every aspect with any hesitation I had.My only negative feedback about this experience was during the signing. I understand it is their job to sell things to us; however, I have purchased vehicles in the past and know what I have for alternative coverage. I didn't appreciate the "drilling" types of questions and demeanor that was given to me.

Lawrence Hoying

12 de oct. de 2015

Although no as fast as I would like to have had it, I do understand they get busy.

Paula Calkins

9 de sep. de 2015

everyone was most helpful and the work was done very fast and what was done was explained to me

Dennis Hallemeier

9 de sep. de 2015

Staff communicated clearly regarding the parts needed for regular maintenance (193,000 miles)on my 2009 Forester. Excellent service, as always.

Lee Boyer

7 de sep. de 2015

Made an appointment and got in the same day..The appointment was for a recall from Subaru..

Justin Stussy

6 de sep. de 2015

I had to wait 2 hours for the oil change on my car. The job was done very well.

Lavonne Wier

2 de sep. de 2015

Great service, as always. Courteous and fast. Nice people.

Lea

2 de sep. de 2015

I have a 2015 Crosstrek, and I love it. The service staff were prompt, helpful, personable, and positive during a recent service check. I look forward to my future contacts with the dealership.

Julie Place

2 de sep. de 2015

It was a little confusing on where to go and who was going to take care of me I just felt a little lost for awhile...but now I know where to go so it will be better next time

Lara Ohland

26 de ago. de 2015

The service department at Dahl is exceptionally friendly and personable, when I walk into the service department I'm always greeted warmly and attended to quickly. The service department lounge at Dahl is a major bonus that makes waiting on my vehicle easy and enjoyable. Small details like complimentary snacks and soda make a huge difference. As I write this I sit in a Subaru service lounge in Portland Oregon, wishing I could be at Dahl in LaCrosse, WI. The two do not begin to compare!

Kyle Gorell

20 de ago. de 2015

The lady who helped me in service, I think her name was Mary, was more than gracious, very kind and explained things very thoroughly!

Suzanne Huehn

19 de ago. de 2015

Awesome service everytime! Just one note; the guys on the oil change side now have to stand at their desk and I noticed that you will be having folks having back & neck issues because the key board is too low. Couldn't they at least get some backless stools just to make it easier on them? And the only other issue is when the oil change line is too long it lets the husband wonder thru the vehicles and we end up taking our Escape back and bringing in his Chevy pickup to trade it in. UFFDA; didn't see that one coming! ha! ha! Thanks Randy and all the others involved in that trade in!

John Heden

18 de ago. de 2015

It is not often that you have a crisis when you are traveling but when you do its scary. My wife and I took our first long trip in our Shelby GT 500. We are used to great service at our local dealer but when there was a clutch issue that sidelined us halfway to our destination we were stranded. The team at Dahl's exceeded any expectations I could have had about service. They facilitated towing, rental car, assessment of the issue, warranty coverage, expedited parts delivery, repair, and transportation of the Shelby back to us in Illinois. They even made sure it was covered to avoid any road damage. Most importantly, Jason Shepard communicated status of our repair and arrangements daily. Instead of ruining our trip, the service provided was outstanding and we were able to enjoy ourselves perfectly confident in how things were going. I would not wish a vacation breakdown on anyone but if the team at Dahl can treat a stranded stranger with this much respect, attention, and professionalism I can only imagine how great they would be with their local clients. Outstanding!

Thomas Thibodeau

18 de ago. de 2015

Very helpful in getting a rebate on tires processed. Very helpful in a follow up phone call.Your people are very focused on service. Thank you.

Gary Konas

18 de ago. de 2015

I bought a used 2013 Prius from Dahl. Shane gave me very good service, with a no-pressure approach. Today I had a question about the Carfax report, and the head of used cars helped me. He remembered what had been installed to prepare the car for resale, and he even took me to the Mazda I traded in so I could search for a lost item. I also mentioned that the Prius didn't have the owner's manual, and they tried to find it by calling the original owner. All in all, I felt the staff went beyond what was required to help me.

Robert Kremer

17 de ago. de 2015

no one answers the phone rings for 15 times or more, surely can't be that busy? appears that with the construction, everyone knows there is a wait, but directing folks to the correct location and maybe signs would help, creates stress on customers, which one bad experience one knows will turn one away and go elsewhere!

Rhonda Hamilton

17 de ago. de 2015

Everything went as expected and very smooth. Everyone was helpful and pleasant.

Adewumi Adewole

16 de ago. de 2015

Very minimal wait time with excellent service. I called and got the appointment as soon as possible. They made keeping our car in excellent condition so easy.

Kyle Martin

14 de ago. de 2015

My advisor was extremely helpful. Had a smile on the entire time.

Mary Herrman

14 de ago. de 2015

Excellent service on my Forester. I made an appt. and the service was prompt and fast.

Russell Wickus

13 de ago. de 2015

It was done on time, correctly at the estimated cost.

Renee Simon

12 de ago. de 2015

I have already sent an email to the dealership through the Dahl website. But I will gladly tell my story again about the wonderful service we received at Dahl Dealership in LaCrosse. We live in Iowa, about 3 hours from La Crosse. Our son is a student at UWL. My husband and I had driven him back to UWL on Sunday. We decided to stop downtown to do some shopping before we left to go home. We went back to our car to find that there was no oil pressure in the car and we had a puddle of oil under the car. Being from out of town we did not know who to take the car to for repair. We asked around and were told that Pete Conway was the man we needed but he was retired. Dahl dealership was also suggested. To our surprise Mr. Conway has a statement on your website encouraging his customers to go to Dahl. So we stayed over night. Called Dahl at 6am, had an appointment for 7:30am, got a tow company referral and the car was there by 7am. Mary Toppen was a great person to have as the first person I met at Dahl. She was kind, knowledgeable, and understanding of our situation. We left there glad that we had brought our Volvo there. At 10am we had a diagnostic. The cam shaft seal had broken. The part would not be in for an other day and then it would be one more day for it to be done. Mary suggested we also change out the timing belt and water pump while the engine down. We called our Volvo dealership in Cedar Rapids, IA. The suggestions were good and the price was very fair. Mary gave us a courtesy car and we headed home. This day could have been so much different. We are thankful for choosing Dahl to go for our repair. The car took a couple more days to repair. We picked up the car on Friday, and the car was also cleaned of all the oil. Thank you so much. Dahl's has a new out of town satisfied customer. I would even purchase a car from Dahl's knowing what kind of service we would receive. Thank you again Mary for taking such good care of us and our car. :) Renee and Tom Simon

Mickey Law

11 de ago. de 2015

good service and did not try to sell me additional services other than an oil change

Justin Ikert

11 de ago. de 2015

Everything went great, took my car in for an oil change and the service was good and went pretty fast.

Sherry Otterness

10 de ago. de 2015

Information for suggested maintenance was provided, service performed the same day.

Mollee Whyte

10 de ago. de 2015

I initially found a car I wanted to test drive on the Internet. I emailed the dealership looking to test drive it, within 30 mins to an hour I got an email back. Everyone I talked to helped me in a very timely manner and they were more then willing to help me in any way they could, even if it was making sure I am enjoying my new vechile or if I figured out how to set my phone up to the Bluetooth. I know for my next car purchase I will definitely want to return to Dahl.

Richard Rusnak

9 de ago. de 2015

The windshield wiper blade you replaced on the driver's side of my 1995 Lincoln Towncar does not satisfactorily match the curvature of the windshield. The replacement blade you provided was a rigid design with a fixed curvature. I have been using articulated blades (purchased at Walmart) that provide excellent results.

Duane Whitney

9 de ago. de 2015

Would ask if to verify phone numbers. They had my cell phone number totally wrong - don't even know when they came up with it. So they kept calling and no answer - reason wrong number.Thanks.

Roger Lee

8 de ago. de 2015

The service team did a GREAT job. My experience was excellent.

Gary Parins

8 de ago. de 2015

As usual, everything was done right the first time and just as I expected.Thanks

Wallace Westlund

7 de ago. de 2015

always an ok experience-professional and polite staff.

Dana Alitz

7 de ago. de 2015

bought 2013 f150 I viewed on your website. contacted dahl online, got a response, and set up a day would be there to check out vehicle. was a busy day there but kyle forer greeted me, talked bout vehicle then let me take it for test drive while my pick-up was valued for a trade. When I returned kyle , sales manager and I discussed truck and was presented a offer sheet. we all went over the sheet and told them it would be the next week before I could really do anything. we all agreed offer sheet good til the 31st of july. after going over offer made arrangements with credit union and after approval from them called kyle and asked if offer still stands would buy truck. kyle made arrangements to deliver truck to me in iowa since could not be there before the 1st. we made the meeting for the 29th. exchanged paperwork with hiker and hopefully everybody happy. want to thank kyle for all his efforts and everybody at dahl to work out the long distance deal. really do like the 150. thank you dana alitz

Robert Lemburg

7 de ago. de 2015

I was in and out well under the time quoted. Thanks so much!Facility was under construction but did not cause any delays.

Jane Treglowne

7 de ago. de 2015

Service took to long for oil change and tire rotation.

Dennis Henderson

7 de ago. de 2015

I cannot say enough about your salesman Kyle Dulek. he explained everything thoroughly and went over everything several times and any question any question I had he knew the answers. if there's one reason I would come back to Dahll it would be because of Kyle Dulek. the whole sales staff was awesome it was a very good experience. when I left there I felt completely satisfied. Thank you so much. Dennis Henderson.

Gregory Calhoun

7 de ago. de 2015

Very strong customer service. We purchased a Ford F150 and are very pleased with it.

Melanie Bolen

7 de ago. de 2015

The service was great. The one thing I wish is that they'd make a decision on is whether or not you need an appointment for an oil change. I never know which way it's going to be so usually call to schedule one and half the time am told I don't need am appointment to just bring it in. Seriously make up your mind already.

Doug Cox

7 de ago. de 2015

Came in to get tires rebalanced and rotated due to a shaking when driving the vehicle. Service tech found tire with belts separated, and recommended 2 new tires. Still working with Dahl rep to get prorated rebate from Hankook Tire Company.

Heather Lind

7 de ago. de 2015

Excellent customer service. my husband and I were looking for 2 used cars to replace our current vehicles. The staff was extremely knowledgable, presented a variety of financing options to assist us in staying within our preferred budget, and we're very timely in their communication. We will definitely be back.

Ronald Rifenberg

5 de ago. de 2015

The service was fast complete and done right. The service writer kept me informed the whole time. Fast check in and check out too

Cortni Berger

5 de ago. de 2015

I have needed to bring my car into this place 3 times in the last year and have not had a bad experience yet. Staff is very friendly and helpful. They explained the work they did in terms I can understand (I am no car person). Also, their waiting room is very nice and always stocked up with goodies. I will continue to return to them for servicing of my vehicles!

John Hogden

4 de ago. de 2015

I needed a ride and the service was immediate and cordial. The service of our 2005 anniversary model Thunderbird was excellent.Thank you, John A. Hogden

John Cleveland

3 de ago. de 2015

I enjoy visiting downtown Dahl. Your work was fine. I was hoping that with an appointment, it would take less time.

Sharee Asche

1 de ago. de 2015

Dahl service department does a great job looking after my cars.

Bob Kathan

1 de ago. de 2015

GREAT service, facilities, and communication! Ride available when needed.

Ann Brandau

31 de jul. de 2015

Noah and the crew did a good job of servicing our car. They took the time to look for a solution to the problems and were able to fix things that needed repair. As always, I am happy with the service at Dahl's - thanks!

Tami Wolden

31 de jul. de 2015

It has been over a month with my 2014 Sonata and I have still not been contacted about the 2nd fab that needed to be ordered. We are still having the occasional problem with the cruise control (service checked as fine on 6/29).Aside from the issues listed above, I love this car!! The gas mileage is outstanding, the comfort and handling are amazing, I would definitely get another car like it.

Michael Mashak

30 de jul. de 2015

Had to have service done to my truck. Had multiple issues that needed attention. Everything was great, everything got fixed and the truck drives like it should. One slight issue was service person did not get back to me about the issues and what they had to do. They already had ordered the parts and service to fix my truck before calling me to inform what was going on. Very satisfied and Thank You.

Lil / new subaru

30 de jul. de 2015

It was my first time using your service department. I was there for the 3,000 mile service on my new Subaru. You have a good system for driving in the building and dropping off the car and nice lounge for the waiting time. I look forward to using your service department for all maintenance on my vehicle.

Burnell Larsen

30 de jul. de 2015

very helpful, salesman Shane L. was great to work with .

..

28 de jul. de 2015

Regular oil change. Even though they are in the midst of a remodel everything was done efficiently, quickly, and in a very friendly way just as usual.

Kathleen Ryan

28 de jul. de 2015

Brought my Subaru Forester in for an oil change, but also needed a recall addressed and was time for a tire rotation. Mary was very pleasant and explained all very well and gave me a cost and time estimate. The cost was right on and the time I waited was less than expected.

Rich Sinclair

27 de jul. de 2015

Kyle Dulek has always been a great salesperson with Dahl Ford, and continues to surprise me with his knowledge, and customer satisfaction!

Deborah Campbell

24 de jul. de 2015

I brought my 2014 Mazda CX-5 in for regular servicing. The staff was helpful and friendly and had my car back in no time.

Judith Springer

21 de jul. de 2015

Always 100%. Happy to take our vehicles to this dealership.

John Miller

20 de jul. de 2015

Just another productive visit. I look forward to the time when the construction phase is complete!!

David Arneson

19 de jul. de 2015

You need better communications back to the customer.

Susan Fukuda

18 de jul. de 2015

Jason and Pete were outstanding. I couldn't have asked for anything more from the two of them. They identified the problem, submitted an order to Ford and had the part overnight. I dropped it off at he appointed time. They arranged for transportation to work. They called as soon as it was done and delivered the vehicle to me at my workplace. Exceptional customer CARE! I tell all of my friends and family that Dahl's is the only place in town that they should be servicing their vehicles, no matter what make, and will for sure to continue to do so after the treatment and service received this time.Thank you Dahl Automotive for caring about your guests.

Robert Huehn

15 de jul. de 2015

Always top notch! Thanks for quick in and out service with getting the oil change.

Adam Schroeder

13 de jul. de 2015

The service was good... I've been very happy with dahl onalaska for years now. I wish I could have a received a vehicle to drive while mine was in for warranty work. I was offered courtesy shuttle but I work at 430 am. So I had to find a ride to work which is rather difficult at that time of the morning

Terry Burkum

11 de jul. de 2015

I had a quick lube oil change. Everybody was very cordial and helpful. Only downside was it was an hour and a half wait to get the oil change done.

Sally Hamilton

11 de jul. de 2015

excellent service in Onalaska! Travis was great to work with and goes beyond expectations!

Ron Lun-The Lun

11 de jul. de 2015

The service was excellent despite the construction that was going on.

Kenny Blake

10 de jul. de 2015

FEELS LIKE COMING HOME. EVERYONE IS ALWAYS THERE FOR US

John Strecker

10 de jul. de 2015

Jason was very very helpful and never made me feel like a pest for calling each day to check on the status of my vehicle. He was able to get me a rental vehicle. The work done was great.

Dale Hansen

9 de jul. de 2015

everyone involved was very pleasant and helpful . the oil change was completed in less time than estimated which I thought was great considering the remodeling that is occurring. I have always received excellent service on my vehicles at Dahl.

Ann Rochen

7 de jul. de 2015

Good service. Friendly staff. Thankful they added air to my spare tire. (I didn't know it was nearly flat!)

Debra Segler

6 de jul. de 2015

I love my first leased car, 2015 Bronze Fire Fusion. It drives like my Cadillac but my gas mileage isn't what I thought it would be. I am sure it is because I have a tendency to be quick on the gas pedal and not smooth as I should be from time to time. I thought I would get 30 in the city and I get 29.5, which isn't so bad. I think every show room should have 2 to 4 Randy McDaniel, which is top salesman I ever have met in any show room area. I checked for three weeks for cars, fourteen dealership before I met up with Randy and the cars at Dahl Ford in Onalaska. Happy with the professional financial information of Susan at Dahls finance..dept. Her teamwork with Randy make for a very stress-free experience of buying into lease vehicle and makes it all seem important but secure decision. All my questions were answered and I understood completely about all concerns I had before, during and after session. Thanks to Ford and bring it back strong in America, open up Saint Paul, MN would be a good goal for all. Happy Fouth!!!!!!

Curtis Wilber

4 de jul. de 2015

I leased a 2015 f150, the experience of getting my new truck was great thanks to the team at Dahl. They were very patient with me while I was being very selective with the vehicle I wanted and very concerned with the pricing. I was treated with respect and was informed of all of the advantages of the different options. Overall I am very happy with the truck.

Brandy C

3 de jul. de 2015

Over 2 hours for "quick lube" is extreme. This is the 3rd time I've had to eait that long.

William Sheehan

1 de jul. de 2015

Noah was very helpful and was able to answer my questions..

Harold Heaney

1 de jul. de 2015

excellent service, pleasant people and fast. Will definitely come back.

Jodi Andersen

1 de jul. de 2015

Very happy with everything from costumer service to maintenance required. I was set up with a loaner while mine was being worked on.

Carolyn Lelwica

1 de jul. de 2015

I had asked several times to change out the rusty bolts on the license plates. Both times I was told that it would be done but it was not either time. But beyond that the services was good and fast. Part of a headlight was broken off the last time I was there and it is going to be replaced at no expense to me. I am thankful for that.

Michelle Griffin

30 de jun. de 2015

I brought my vehicle in for some recalls. They got me scheduled quickly and the service staff was extremely friendly and helpful.

Randy Schmitz

30 de jun. de 2015

Ford Focus, I am a bit concerned I have had to have warrently work twice already, I did not expect this with a new car.

Sharon Pape

29 de jun. de 2015

The service on my Toyota Camry was excellent and the staff was very helpful. They were done when promised which was awesome. I look forward to coming back time and time again. Thank you!

Alice Flock

23 de jun. de 2015

Very good service. Service people very pleasant. Time was not long and would recommend to others.

Tyler Magnus

19 de jun. de 2015

My girlfriend and I acctually each just bought a vehichle. She got a Ford Edge and I got a F-150. Brian was very professional and did an awesome job for being a newer salesman. Even though I had to wait at the dealership for quite a few hours it was well worth it. Brian and Sue were able to get me a better rate for my loan which in turn will save me a ton of money. I will definitely will be purchasing my next truck from Dahl Ford in the future.

Michael Tanke

19 de jun. de 2015

E had my vehicle serviced. Nick from the service department was excellent and very customer polite. It is employees like Nick that make you want to come back

Mark Krause

19 de jun. de 2015

Sevice was helpful. Addressed all concerns and areas of concerns. Handled warranty claim. Gave suggestion to future maitinense recommendations. Thanks

Kristoffer Knickrehm

18 de jun. de 2015

Purchased Ford Fusion after several hours of discussion and test drives of various vehicles. Very happy with the quality and the available configurations. I got the exact vehicle I wanted. I have a couple of additional options that should be arriving any day.

Eugene Johnson

17 de jun. de 2015

Everyone was very helpful and they serviced my Flex in a very short time. All personnel were very friendly and did their best to help me.

Kevin

15 de jun. de 2015

the convenience of being able to drive in and either get a ride back to work/home, or get service so quickly that you can wait while it is being done without an appointment is HUGE!

Jeanne Pendl

13 de jun. de 2015

Very friendly staff. Had a new pair of wipers installed and they work great. The do not squeak like the last pair of wipers I had, that drove me crazy every time it rained.

Crystal Simonis

9 de jun. de 2015

We have a 2006 Lincoln Zephyr that we purchased a few years ago and we have always received top notch service from Dahl. Any problem we've ever had(very minor problems) was taken care of quickly and without any hassle. I have always recommended Dahl to family and friends and will continue to do so.

Donald Bauer

9 de jun. de 2015

At the time the facilities were under update. Though this is a good thing, I assume, it was a little different for bringing the car in. Not a big deal. Hope it turns out to be a good change though.

Lawrence Salm

6 de jun. de 2015

While the remodeling posted a little worry, your service and everything was excellent. You identified the time that the maintenance service would take and it was within five minutes of what you stated it would be done. Your staff was very professional, pleasant and knowledgeable. Thank you.Facilities not reviewed due to your remodeling project.

J

5 de jun. de 2015

My 2011 Ford Ranger purchase was perfect. I came down to get work done on my vehicle and ended up trading it in, all in the same day!. Everyone Darby and the whole crew worked so quickly to get everything done in the same day. Thanks so much! Everyone was so helpful and pleasant its amazing how efficient everyone was able to be with so much happening around them. The place will be amazing when its all finished. Construction and remodeling is always so difficult but so rewarding when its finished. Thank you to all J

John Richert

2 de jun. de 2015

The service work took a little longer than anticipated but we were able to use a loaner vehicle. Service work completed included an oil change, flushing the transmission, air and fuel induction service, and flushing the brake fluid. The estimated two hours turned into five because the transmission fluid used was not in stock at this location. Not a problem since we had the loaner car.

Caitlin McMahon

2 de jun. de 2015

I got a 2015 ford escape and I absolutely love it!The service I got was perfect I wouldn't go anywhere else to purchase a vehicle! Thank you all so much!

Randy Ketelhut

1 de jun. de 2015

We purchased a Ford Fusion. Service was excellent! The staff were helpful and worked with us to find a car that was the best-fit for our family.

Edward Holkup

30 de may. de 2015

Had the oil changed on my Toyota Venza, great service, and helpful staff, good job as always!

Rudolph Brandstetter

29 de may. de 2015

It was for a routine oil change. I stopped by Wed.but 10 oil changes were ahead of me,couldn't wait that long. After all the rain, there was grass to cut. Stopped by Thursday morning and there were 5 oil changes ahead so the service writer asked if I would care to leave the car,get a ride home (5 min from the shop but too far to walk) and get picked up at home to get the vehicle when done. Why not!! All went smooth from there. Might have been able to do the same thing on Wed.but it was later in the day and they were really busy (right after the Holiday). It was safer to do it Thursday.....

Dustin Halton

29 de may. de 2015

I recently got a new job, and I needed a car that would be both a comfortable ride and also get great mileage. My previous two vehicles were both Ford Tauruses, so when I decided to start shopping around, Dahl Ford of Onalaska was the first place I went looking. Dan Sake was the sales rep that met me as a was looking around the lot at cars. When I told him what I was looking for and that comfort/efficiency were my two top priorities, he suggested that I take a look at the Lincoln MKZ Hybrid. He thoroughly explained the features of the car and then I took it for a test drive. What a great car! It really checked all the boxes in terms of what I was looking for and it had a great look to it. I was sold. What really impressed me was that when it came to negotiate price, Dan, along with the rest of the team at Dahl, really gave the extra effort to make sure all the available rebates were applied to the sticker price and that I got the best possible deal for my trade-in. After I had made the purchase, Dan took extra time to show me how each of the gauges and dashboard features worked, and made sure my phone was linked through the car's bluetooth. I had a great experience overall, and I would definitely recommend Dahl Ford of Onalaska to anyone I know that's in the market for a car. I'm very satisfied with my experience (and my car!) and would give Dahl Ford 10/10.

Sharon Mullarkey

29 de may. de 2015

My experiences at Dahl Ford have always been very good. Wonderful staff.

Cindy

29 de may. de 2015

I like Dahl. They do a great job and they wash my car.

Roy Sugden

29 de may. de 2015

Ford Escape Titanium. Service was excellent. All service was done in a timely manner.

George Krall

29 de may. de 2015

bought a ford escape-- the service was good--Eric made it easy

Michael Peeso

27 de may. de 2015

I always arrive early about 6:30 and wait for the service area to open. I always go to Jason who gives me the best service. On the day of my oil change construction was going on and there were lots of cars behind me. Jason informed me that there was a line to get into. He also told me they were short one service tech so as soon as he could Gary would work on my truck. I was well informed and happy with the service. I was a little impatient trying to get in an out as fast as I could. I always recommend Dahl for their quality of work.

Abigail Hoch

26 de may. de 2015

Dennis was truly helpful and he helped me find the best car for my first car purchase. I am very pleased with my car. He was very respectful and I would go to him again if I were to buy another car.

Leif Nelson

25 de may. de 2015

Fast and professional. Clean, well informed. Kept me up to speed throughout the process.

Nichole Benz

25 de may. de 2015

I took my Chrysler Town and Country in to the quick lube right before a long rode trip. They got me in and out within 30 minutes. Everyone was very helpful and nice. The waiting area was clean and a place that you don't mind hanging out for a while.I used a mailed coupon which made the price comparible to Brenengens. I bought the vehicle from them and they give a discount for oil changes. If I could get that same price with you each time, I would never go back to Brenengens.

Michael Peeso

25 de may. de 2015

Well I was the first one in line for oil and filter service job, but my truck was not the first one to be seviced. I did not arrive early to have to wait at Dahl for hour and a half.

Frank Barr

24 de may. de 2015

Service is always good there. The staff is courteous and efficient.

Dalton Goss

22 de may. de 2015

THE SERVICE WAS DONE WHEN PROMISED, THEY GAVE ME A RIDE HOME AND CAME AND PICKED ME UP AFTER THE SERVICE WAS COMPELETED

Donna Wateski

17 de may. de 2015

Fast, friendly service; promptly diagnosed the problem and took care of the warranty work

Charles Walls

15 de may. de 2015

I purchased a 2010 Chevy Avalanche that Shane brought down from the Winona dealership for me to test drive.Shane was very helpful and accommodating. When I locked the keys in the vehicle I was test driving he was quick to respond with a solution. He was always friendly and took the time to show my family a new Edge while we waited to sign papers on the AvalancheSue was helpful, polite, and sociable even though she was short handed in the office that day. She took the time to get to know us and it was a far more pleasant experience than I have had in business offices at other dealerships. Both of them made us feel like our business was appreciated at Dahl.Thank you Shane & Sue!!!

Kimberly Holter

14 de may. de 2015

purchased a 2015 ford escape, the whole process was wonderful!! I was looking for a specific color and my salesman made it happen!! Thanks to Eric Ristey. I have had my car for about 10 days and I love it.

Tracy Semann

14 de may. de 2015

One of your reps behind the counter called me by name, the courstesy driver was great, holding doors for me as my hands were full, very pleasant experience. Appreciated the wash also.

John Kass

14 de may. de 2015

It was nice working with Dan on the purchase of the used Cadillac. Even though it was only a 22 year old $3400 vehicle, I was treated with the same respect and attention as if purchasing a new vehicle...and I've owned many new vehicles across the years purchased at dealerships where I wondered if they were even interested in my business.The vehicle was presented honestly and I realize it may need a few repairs soon...I was made aware of those items by Dan and the service dept. as an 'as is' vehicle. Overall, the experience was stress free and was handled quickly with good communication. Also, your detail department (Jason) did an excellent job! I usually detail my own cars as I don't trust anyone to reach the level of detail I like. Jason impressed me...the car looks awesome. Thanks guys!

Kristy McKnight

13 de may. de 2015

Great place to do business even with my Toyota they treat me very well not like your standard service station where they talk down to women.

Eric Miller

12 de may. de 2015

The staff was friendly and efficient. The service on my car was fantastic. The only extremely small issue I had, with this visit, was they didn't update my oil change mileage sticker.

Joseph Mangan

12 de may. de 2015

I have been purchasing Ford products for a good share of my life and much of that through Dahl of Onalaska. I find Dahl Automotive of Onalaska Wi. to be the best dealership and I have ever dealt with. They work with you from beginning to end and are super friendly, helpful, and knowledgeable. It starts with the General Manager, Vinnie Pontius, Sales person, Randy McDaniel, and Service Consultant, Jason Shepard. If you want a great salesman, I highly recommend Randy McDaniel.

John Miller

12 de may. de 2015

I saw the service team working with what must have been a new employee on the quick lane. He was having some issues with the pneumatic gun for tightening the lug nuts after rotating the tires. He was hammering away for extended periods on each lug nut. After several failed attempts to coach him verbally, one of the others got over there and showed him "hands-on" how to do it. The only reason I mention it is that I sincerely hope the extra hammering did not over-stress anything on my wheels, lugs, or lug nuts......

Dennis Conniff

5 de may. de 2015

Service people were friendly and helpful. They explained the rating on the truck.

Paige Organ

5 de may. de 2015

I leased a 2015 Ford Focus. I had a great experience with the staff, all of those that I worked with were very helpful and friendly.

Allan Fukuda

4 de may. de 2015

Nic was extremely pleasant and helpful. Went over everything to let me know that my tires were in great shape and set to the proper pressure and everything else looked good

Rick Sella

3 de may. de 2015

I found Dennis to be very professional and helpful to deal with. We told him what we were looking for and we got just that. Dennis was also very helpful in showing us all the different equipment that was programmed into our cars system. All in all we had a great experience. Thank You Dahl Ford we are very happy!Rick and Diane Sella

Curtis Root

1 de may. de 2015

We purchased a 2015 Loncoln MKX. Shane was great, as usual. This is the 5 th car we have purchased from Dahl. We will be back!

Adam Schultz

1 de may. de 2015

2011 chevy Equinox. I worked with Dan on this purchase he was awesome to work with, way better than previous dealerships I've worked with in the Eau Claire area. I also worked with Sue on the final paper work, and she was also awesome to work with, you have a wonderful staff and well worth the drive wouldn't hesitate to shop with Dahl again.Thanks for the great experience!Adam Schultz

Sid Bateman

1 de may. de 2015

Stopped in for oil change and tire rotation. Very courteous (Travis) and efficient.

Susan Graf

30 de abr. de 2015

Staff was friendly & helpful. I love my new Fusion!

Al Brinkman

28 de abr. de 2015

They are always friendly,but can be very busy at times.

Anthony Bennett

28 de abr. de 2015

Very polite & professional. Did take more time than I had expected - had a 2:00 appointment & they called me at 3:15 with diagnosis of the check engine light.

Ethan Walker

28 de abr. de 2015

The part that was to be used to fix the recall issue on my wife's vehicle wasn't ordered as she was told it was. The service was done though.This company seems to be all about making $ and not about customer service values as it once was.

Joseph Lyman

27 de abr. de 2015

Jason was extremely helpful. He's actually an outstanding example of what great customer service looks like. Thanks for the first-class service.

Carolynn Norgard

27 de abr. de 2015

My daughter works for Ford world headquarters, thus my opportunity to purchase my 2nd Ford from Dahl, on the A-Plan. The first one - a 1992 Ford Probe, as a new car, since the 1993 had been released. Shane Lawrence was excellent in helping me through the entire process! Thank you, Shane!! Carolynn Margaret Norgard

Kramer Family

27 de abr. de 2015

Randy McDaniel has always been good to us and always fair. He is not your stereotypical salesman. Never knew him until we bought one of our first "dealership" vehicles years ago and will never buy from anyone else. We were "swindled" a few years back from two other sales people who told us a "not true" story so Randy's honesty means a lot to us. Expect to see us again. Thank you.

Amber Mckaig

24 de abr. de 2015

I loved how nice they were! The service was great and they explained everything! I bought my car at the one downtown La Crosse and the service has never been as good there. I will be driving to Onalaksa whenever i need it serviced going forward.

Darlene Kisner

23 de abr. de 2015

Good service experience even with the long wait time.

Linda Merten

21 de abr. de 2015

I bring my vehicle in for oil changes. I have always been happy with service. The employees are great. They have wonderful personalities and have the time to explain and talk.

April Laufenberg

21 de abr. de 2015

Unfortunately one of the service lanes was down for construction which made the wait time about 2.5 hours. (understandable because this type of stuff has to be done from time to time) I was notified of this when I dropped my keys off but it would have been nice to have a customer email notifying that there was some construction going on (from such and such a date to a date). I may have made different plans as I drove in from over an hour away to have this done. I'm glad it was a nice day and I could walk to some stores to do some shopping while I waited otherwise I'd probably been a little upset. Thanks for the great service though:)

Jean Voter

17 de abr. de 2015

Very friendly staff- I left my water bottle there- called when I realized it- was waiting at desk when I got there

Bob Kathan

16 de abr. de 2015

Service took longer than expected....very busy that afternoon. But since communication was "good" and everything was done that was scheduled, we are okay with delay. Thanks.

Dale & Rosemarie Knutson

15 de abr. de 2015

Whenever we have been in for a problem the Dahl personnel have listened to our problem, resolved the problem then followed up to make sure we were satisfied with the repair. Always offer a wash. Oil changes are made as soon as we bring the car in. Courtesy car is always waiting to transport us to place of our choice.

Stanley Mccallson

15 de abr. de 2015

Always accomidating even during their construction. Great team.

Sharon Mullarkey

14 de abr. de 2015

Always great customer service. The best service dept. I have ever dealt with. Even though the wait may be a few hours sometime, the lobby area always has fresh popcorn and complimentary soda's. Tv, comfortable chairs and Wi-Fi. Makes the wait go fast.

James Schmeling

14 de abr. de 2015

I walked in for an oil/filter/32 point inspection and was told it would be about a 45" wait which I expected and my service was complete in less time than quoted. Service counter was very professional and courteous.

Julie Kitchner

14 de abr. de 2015

fast service bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Abigail Johnson

13 de abr. de 2015

Service was straight forward and simple. Was able to walk in without an appointment to get oil changed on my 2015 Ford Escape.

Robert Marker

13 de abr. de 2015

it was good ,very fast service, friendly staff,,very clean waiting area

Barry Nimtz

10 de abr. de 2015

Shane Lawrence was our sales rep and we have dealt with Shane before and have not hesitated to pass along his card to others. Sue was great to work with on financing and all went really well. Have not had to have the MKC in for any service work yet.

Michael Dickman

10 de abr. de 2015

Great experience. Ford F150. Eric is an awesome salesperson. I've always purchased local in the past. However, this time we chose to go 60 miles and very happy we did.

John Corcoran

9 de abr. de 2015

Quicklane staff was very helpful with the service on our 2010 Lincoln MKZ.

Kathy Rooker

8 de abr. de 2015

We purchased a 2013 Ford Edge on Apr 5th. Randy McDaniel was our sales consultant. Randy was very helpful and personable. This is the 2nd vehicle we have bought from Randy...in 2006 he sold us the Hyundai Azera we traded for the Edge. We will come to Randy for any future vehicle purchases. We would also like to commend the rest of the staff that was present on Apr 5th when we picked up the Edge. When we arrived, we were the only customers...not surprising since it was Good Friday morning. Our 7-year old great grandson Noah was with us. A couple of your staff were shooting hoops in the showroom. They lowered the basketball hoop and asked Noah if he would like to shoot for a prize. Took him 3 tries but he made a basket and they rewarded him with a new basketball. He was thrilled. That kindness made a lasting impression. Thank you. He's tall...who knows...maybe we will be watching him during March Madness in a decade or so. Thank you again for a wonderful experience.

David Zeichert

8 de abr. de 2015

everyone from the receptionist to final process was awesome

Ralf Zielinski

7 de abr. de 2015

I came to have my snow tires removed and regular tires mounted and balanced. Theses were all my tires, not purchased at Dahl. They were busy and I did have to wait 2 1/2 hours. I was offered a shuttle several times. Service rep, Travis was very pleasant, helpful and apologetic for the long delay

Courtney Wojcik

7 de abr. de 2015

I always have excellent service with you guys. I walked in and didn't even have to wait. My oil change only took 20 minutes.

Ellen Czaplewski

7 de abr. de 2015

If you change the staff you have now.....the biggest mistake your company could make. They are all excellent people.

R Schmitt

2 de abr. de 2015

Travis and Nic are your best reps. I thank them for there knowledge and honest oppions.

William Bartle

1 de abr. de 2015

I purchased a 2010 mazda 3! The service was excellent and the staff was very very helpful!

Lawrence Moore

1 de abr. de 2015

oil change, took a bit longer than I was told but still acceptable. Crummy waiting area but good popcorn. No place to work in the waiting area. Chairs are ancient and uncomfortable.All the people I dealt with were very personable and helpful.

Carl Lind

1 de abr. de 2015

oil change was good - nice to drive in w/o appointment

Michael Doering

1 de abr. de 2015

Shane Lawrence was my salesperson when I purchased my 2012 F150 STX. I had an issue with the CD player not working and Shane contacted the service department to contact me, Shane was very helpful in getting the situation resolved. Not sure if there was some miscommunication within the service department but I had to follow up with Shane, 3-4 days later, because I had not been contacted by the service department in regards to setting up an appointment to get the CD player fixed. I called Shane back and within the hour the service department called me.After that, the situation was resolved and a new CD player was put in my truck, it was still under warranty, and everything was good.

Connie Hauser

31 de mar. de 2015

Obviously, two unexpected extras drove a radio repair into a MUCH higher bill. That, of course, made the experience less desirable. Despite that shock, it was handled well. We just thought an AARP, or retired person discount, or coupon would have been nice. When you spend $1100 on repair even a small discount would have felt a bit more satisfying.Connie and Doug Hauser

Daniel Ecklund

31 de mar. de 2015

Everyone I worked with was very polite and helpful.

Chris Christen

30 de mar. de 2015

Travis is fantastic and the team. Time is money to me and they get me in and out in record time. Oil changed, tires rotated, new windshield wipers. They are like a Nascar pit crew.

Curtis Mcilquham

30 de mar. de 2015

We have used Dahl detail in West Salem for the past 2 years on our 4 vehicles. Brandon has been so helpful. My only disappointed visit was with our 1999 Toyota 4 runner (3-26 and 27-15). Everything was fine except the inside windows were left with streaks and smudges. This was their (Dahls)1st hiccup in the past 2 years since using them.

Lawrence Salm

25 de mar. de 2015

Shane Lawrence was excellent in all aspects of the transaction in which I purchased a new Ford Focus SE. Because of Shane, Dahl receives my highest rating in all aspects. While the various persons who assisted in the transaction were very good, it was Shane Lawrence that kept every thing moving forward to the very end.

Dan Kolander

25 de mar. de 2015

Did a good job as usual. Just forgot to call when replacing the tires to confirm I wanted the tire protection plan and let me know if I needed an alignment or not. Not a big deal, I just stopped in on Monday to sign up for the protection plan.

Lydia Becker

24 de mar. de 2015

I purchased a 2013 Mazda 3 si sedan from Dahl last week. I worked with Eric Ristey and he did a phenomenal job preparing the vehicles I was interested in for me to test drive. I am always nervous going into dealerships, because I've found some sales associates can be a little "pushy"; however, Eric made me feel completely comfortable and in control of my decision to purchase a car from Dahl Automotive. Overall, wonderful job!

Jerrold Dougherty

24 de mar. de 2015

The new car looked well prepared to pick up and drive home. Thanks

Emily Casberg

24 de mar. de 2015

The staff was very helpful in helping me find a new vehicle. I loved the fact that Dennis was able to show me different options I had out their. He made me feel very comfortable and relaxed.

Christopher Conroy

23 de mar. de 2015

2013 Ford EdgeService was great along with staff. Only complaint is that it took along time to make key and detail vehicle. Also when vehicle was delivered I noticed a lot of small scratches all over it.. I asked to have it buffed in detail shop to take care of scratches. Which was done but believe this should of been done before it was delivered to me the first time.Overall it was a good experience and would be open to doing more business in future. Everyone I talked to had a lot of experience and knew what they were talking about....

Jeffrey Erickson

23 de mar. de 2015

Our Salesman was honest and thorough about everything. Even the lady who worked with us on finishing out the paperwork was very helpful and honest.

Linda Roen

20 de mar. de 2015

We purchased a 2014 Ford Taurus Limited. We were very satisfied with the sales representative we dealt with. We were also pleased with the finance officer we worked with. We returned to Dahl Automotive to have our vehicle serviced, this is about a 70 mile drive, and are very satisfied with the treatment we received. The service people we dealt with were friendly and helpful.

Vivian Graham

20 de mar. de 2015

the staff was very helpful from the time I let them know I was in the market to buy to helping thru the paperwork to get it done.

Lynn Nehring

20 de mar. de 2015

I purchased a f-150 xlt truck. I was shown all the features and how to operate them. WE are glad to have a alumi body, step ahead of everybody truck.Excellent service.

Tyler Moe

19 de mar. de 2015

Very professional service team. Completed work in a timely and efficient manner. My car is back in tip-top shape thanks to the Dahl Ford Service Team!

Sarah B

19 de mar. de 2015

I've been going to Dahl for a few years, and I trust them and enjoy doing business with them. In general I hate going to get my car fixed, or oil changed because there's always an extra expense. However, I know with Dahl they are not trying to find things to fix, only looking out for me and my family's safety. Prices are reasonable, and they are always willing to answer my questions and meet my needs.

Peter Knapik

19 de mar. de 2015

Reasonably fast service in mid afternoon. Successfully reinstalled a skid plate that has come off.

David Schmidt

13 de mar. de 2015

Just went in for an oil change at lunch time and was done quickly. Thanks

Timothy Scherr

11 de mar. de 2015

Like the 2014 F150. Still looking for that camouflage Ford hat tho.

Laurence Burge

11 de mar. de 2015

Very pleasant to work with. Gave me a ride home while the car was being worked on. Then picked me up to get the car when it was completed. Wonder if they seen the mouse nest in the engine compartment and if so why did they not clean it out. It took me only a couple of minutes to do with everything in place. It should have been much easier to do with the pieces of the intake off.

Georges Cravins

10 de mar. de 2015

Mr. Dennis Julius was the person who sold me the vehicle. The vehicle is a 2003 Ford F-350 truck. Dennis listened to my concerns. He is courteous, and I consider him trustworthy.

Alexander W.

10 de mar. de 2015

Omarr was super helpful and never pushy. He made the buying process quick and easy. He was a good dude.

Ann Sandvig

10 de mar. de 2015

Ford Focus.Excellent serviceTony B. helpful staff.

Corey Krueger

9 de mar. de 2015

Quick Lane Leader Travis Rae came to my rescue this past Friday as the battery on my car failed suddenly when I planned to leave home that morning. I obviously didn't have an appointment set up for such an event, and it being a busy Friday at the service department, I didn't expect the car's problem to be both diagnosed (if it was something more severe than just a dead battery) and repaired that same day. I fully expected the car would have to sit at the shop over the weekend. Travis said they would try to get to it, but since it WAS a Friday, he couldn't promise that, and I told him I fully understood. He got me connected with Dahl's towing service, and the car was soon on its way to the dealership. I then made arrangements to get a rental car at 3PM that afternoon. Around 12:45PM, Travis called with the good news: just a dead battery AND they replaced it and it was all set to go! I cancelled the rental and soon had my own car back! Once again, Travis did his best to take care of my service needs in a prompt and dedicated fashion. In my opinion, the entire Service Department is both professional and very customer-oriented.

Mark Tallman

9 de mar. de 2015

It was a very long wait,four hours for an oil change.It may be easer to make an appointment or drop the vehical off .

Daron Haugh

9 de mar. de 2015

Service was good, not great like usual. The techs forgot to change out my oil service sticker and had left sticky substance on my dash and steering wheel. However, Eza was quick to respond and take immediate action to correct it. Her service was second to none.

Ward Brown

6 de mar. de 2015

Excellent experience! nothing more to say.... Having to write more is annoying and is likely to make me NOT fill out another of your surveys.

Sharon Wheeler

4 de mar. de 2015

Just had the oil changed and the wipers changed. Service was quick. Wipers work great!

Deanna Gardner

4 de mar. de 2015

I brought my car in for an oil change and for low tire pressure. I was able to get in almost right away and the service was very good. The staff let me know exactly what they had done. I also had the tires rotated and the usual things done with the oil change. Very friendly staff and courteous. The waiting area is comfortable and the wait was not that long. Thanks.

Larry Dittman

4 de mar. de 2015

Always prompt, courteous, knowledgeable & helpful staff participation.

Bob Kathan

4 de mar. de 2015

Staff was very helpful and understanding. Service was prompt and well-explained.

Loren Anderson

3 de mar. de 2015

When arriving I met with service adviser, in checking it appeared that he could not find a record of my appt. He still continued to help me and shortly he had a tech lined up to take care of my needs. A short time later I was told that no codes were available for the main problem I came for. While there I decided to have an oil change and was also offered a free wash I accepted and I was out within 1 1/2 hrs.

Nick Scheuer

2 de mar. de 2015

The car looked great and the detail job was the best ever, I will be back !!

William Sheehan

28 de feb. de 2015

I would like to say a special thank you to Noah for helping with the tire issue and for the friendly service from the other employees.

Randy Mcdaniel

28 de feb. de 2015

All good . Got me in right away , done deal.......

Mary Brown

27 de feb. de 2015

The people at Dahl Ford-Onalaska are very informitive on all cars ( WE bought a New Hyndai Sante Fe from Dahl Ford in Lacrosse and needed an oil change). I feel if I have any questions at all they will answer to my specification.

Mary Hardie

27 de feb. de 2015

Every time I come there the people are very nice and knowledgeable. I'm a woman and I think they are honest and not trying to pull one over on me. I appreciate that the basic services like oil changes,tire rotation, etc. are affordable.

Wallace Westlund

27 de feb. de 2015

have been going for service for years; never disappointed.

Mary Vinson

26 de feb. de 2015

Thank you for installing my front seat covers. A job well done.

Jonathan Rector

25 de feb. de 2015

It was really nice how the employees listened to what I needed. They then followed through with a good vehicle for what I am using it for.

Bob Zietlow

25 de feb. de 2015

Happy with the service! Thank you! See you again soon!

Rick Murray

25 de feb. de 2015

Everything went great!!! Quick and professional. Facilities was clean and organized.

Stanley Mccallson

25 de feb. de 2015

Everything went very well as usual. Great staff, very knowlegable. Wouldn't go anywhere else.

Leif Nelson

25 de feb. de 2015

Fast and efficient. Courteous. Very professional. Very comfortable waiting area.

R Schmitt

25 de feb. de 2015

Nic was very helpful to my wife and I. Very courteous and informative. Took care of our issue in a timely matter.

Julia Sterzinger

25 de feb. de 2015

I was In La Crosse visiting family. I had bought my car in Milwaukee but was recommended to come to Dahl's by my brother. Even though I hadn't purchased it there, they were kind and thorough. I had taken my car to a dealership in Milwaukee(not where I purchased it but one close to where I live) and they did not find anything wrong. I did not feel comfortable with their analysis and that is why I took it to Dahl. I was very satisfied! Julia Sterzinger

Dewey Coerper

24 de feb. de 2015

Super job like always. This is the way it has been in the past 6 years that we have used Dahl.

Bradley Mertz

24 de feb. de 2015

Randy McDaniel did a great job. A real caging salesman, not just or for the money.

Paul Becker

24 de feb. de 2015

Purchased a 2010 Mustang, the sales person was extremely help in answering questions, gave me pop to drink while he got papers in order, the financing went smooth and everything was explained in detail. Thank you for a great experience!

James Barloon

24 de feb. de 2015

Chad and Shane were great to work with, no pressure to buy, they answered all of my questions. I feel like I got more car than I paid for.

Keith Boe

24 de feb. de 2015

Dan was very helpful! He worked hard to find me what i was looking for. He got me in a new 2015 F-150 XLT. Every employee I met was very friendly and helpful. I am very satisfied. Only thing I would change.... if a customer buys a new vehicle offer them a free Ford or dealership hat, hoodie, T-shirt or jacket. Overall I don't think I could have had a better experience

Darin Dye

24 de feb. de 2015

Purchased a 2005 Toyota 4Runner. Thus far, the vehicle is everything I expected it to be, and Omarr was an excellent, soft-spoken, and respectful salesperson.

Richard Rusnak

23 de feb. de 2015

Excellent! Very fast service! Thank you! Please don't request a longer response than I provided. This was only an oil change! I think my original response reflected a high degree of satisfaction with your service.

Linette Ritter

21 de feb. de 2015

Awesome. I received instructions on how to operate vehicle regarding all the computerized equipment.

Michael Sevallius

19 de feb. de 2015

2014 Ford Explorer.We were very impressed with the service. Dan Sake was very courteous and helpful. We wanted to pick up the vehicle on Wednesday, which was his day off, and he volunteered to come in anyway to complete the transaction. We really appreciated that. The gentleman handling the loan transaction checked several institutions to be sure we would get the best interest rate. He also explained everything clearly. All in all, we are very pleased with our first dealing with Dahl.

Paul Sampson

19 de feb. de 2015

2014 Ford Edge- service was great at the body shop and service shop- very helpful

Judith Dixon

19 de feb. de 2015

Jeff Krause called me up to tell me about this amazing lease deal. He knew just what I wanted and made this a stress free experience. He came through again with amazing service.

Laura Steindorf

18 de feb. de 2015

Taurus 2011 SELGot an oil change...service was very good as usual. I appreciate the little extras: fluids & tires checked. Thanks!

Abigail Johnson

18 de feb. de 2015

Went in looking for a used ford escape, test drove one and could decide amongst all the small SUVs I had already test driven. Came back the next day to talk about the possibility of financing a new vehicle instead. I fell in love with the massive sunroof and quiet ride. Dan was super helpful, searching every dealership until he found one that met my specifications.

Robert Fendt

18 de feb. de 2015

experience was good..................................................................................................................................................................

Patrick Johnston

18 de feb. de 2015

F150 Tony Bottcher was great as were all the staff. Very happy with how I was treated.

David Larson

18 de feb. de 2015

They got our Ford Escape in and got the oil change done in a timely manner.

Joshua Ledoux

18 de feb. de 2015

My experience with Dahl was great, Omar was very help full in getting me the price I was looking for. Dahl will be my first choice when its time to purchase my next car.

Kasey Fremsted

18 de feb. de 2015

It was a great buying experience for dealing with dahl ford of Onalaska for my first time ever.

Gerald Woodard

17 de feb. de 2015

We like the fast service. And the snack bar. We only had our oil changed. We have had repairs done other times. New tires another time we had new tires.

Virginia Seielstad

17 de feb. de 2015

This is the sixth vehicle we have purchased from Randy. We just got another Explorer (2015) and in October we bought a 2014 F150 pickup. We love dealing with Randy and tell our friends how great he is!

Jason Hauser

17 de feb. de 2015

2015 Ford Fusion, I came in for my first oil change. The service was fast and friendly, I did not have an appointment but still got in and out in about 30 minutes. There were 3 cars a head of me. I love this dealership and the staff!!

Vicki Appleton

17 de feb. de 2015

I purchased a Ford Escape in October. I was a little unsure about the process but Dan was fantastic. He made feel at ease and the buying process comfortable.

Karen Clements

17 de feb. de 2015

We purchased a new F150 FX4 and are very pleased with it. All our questions were answered or taken care of. Everyone was very nice to us and we were very happy with the service and will come back again for another car purchase one day.

Brad James

17 de feb. de 2015

The staff was very helpful. The service was great! Travis ,Nic, Andrew, are awesome! They are definitely a GREAT asset to Dahl Ford of Onalaska. Thank you, Brad James (The owner of my 06 Ford 500)

Jennifer

17 de feb. de 2015

We purchased a 2015 Ford Fusion last week. We were very reluctant to purchase another car from Dahl because of our problems with the LaCrosse service department. In the end we really loved the car and that was the deciding factor. Our sales person, Shane Lawrence, was wonderful and made the process very easy and unstressful. I feel that I am still a little undecided on my purchase from Dahl, however I will feel that way until I need to take the car in for service. So far our experience has been great.

Brenda Severson

17 de feb. de 2015

I stopped in to see what I could get on a trade in for my car, not really planning to buy that day. The sales staff was very helpful and showed me a couple vehicles they thought I would be interested in while they looked at my car. In the end I found the car I wanted and they gave me what I needed for the trade in. I took my new car home that day. The staff was very helpful and made the whole experience easy. Thank you for a job well done.

Kevin Popaeko

16 de feb. de 2015

they were very nice good to deal with , salesman was friendly and knowledgeable and made hour 3.5 hr journey a good trip

Adam Ritger

16 de feb. de 2015

2015 Ford Escape was leased with very good service and a very helpful staff.

Karen Johnson

14 de feb. de 2015

My battery wasn't charging fully. I called & spoke with Travis on the phone. He quoted me a price, informed me there was a rebate, and said he would set aside a battery for me. The next day when I went to have it installed, Travis personally helped me, and was so friendly & courteous. Service was quick, thorough,and efficient. Best service ever!

Matthew Hammes

13 de feb. de 2015

Popcorn was yummy. Would bring my truck here again for a oil change

Scott Shie

13 de feb. de 2015

We had a little time before our son's basketball game and decided to stop in and see if the Quick Lane could work in a quick oil change for us. The timing was just right and we were able to get in right away which certainly helped speed things along, but even so, I noticed that the Gentleman behind the desk took extra steps to have everything ready for us and wasted no time. We were in and out in less than 30 minutes, and enjoyed a couple of complimentary Mountain Dews and some popcorn while we waited - although I wasn't even finished with mine and the Jeep was already waiting for us!

Christopher Heidel

13 de feb. de 2015

Very friendly and honest service. It wasn't quick since there were several ahead of me but they told me from the beginning how long my wait would be. It was freezing cold and I REALLY appreciated the salesguy who let me cut through the lobby even though they were closed so I didn't have to walk so far.

Ralf Zielinski

12 de feb. de 2015

Came for an oil changes and was out in 35 minutes. prompt & friendly service

Donald Richmond

12 de feb. de 2015

as always Dahl service was behind excellent, that why we go there

Randy Gerke

12 de feb. de 2015

Had a service issue and the technician located and fixed the problem. My service advisor explained the problem that was found, told me how long it would take and he was right on.

Sharon Mullarkey

12 de feb. de 2015

The service I receive is always great. Exceptional customer service.

Kole Durant

12 de feb. de 2015

Great, friendly, helpful and excellent priced! Clean waiting room. Definately great atmospher

Edward Strong

12 de feb. de 2015

outstanding service,friendy, professional.....would do again

Patrick Lyga

12 de feb. de 2015

Service dept in Onalaska was great as always! Friendly people and knowledgeable. Great to be called by my name when I came in.

Anonymous

11 de feb. de 2015

Great sales person and excellent energy and vibe at the dealership.

Stacy B

11 de feb. de 2015

I brought my Lincoln MKX in for an oil change and a Lincoln wash after returning from a 5 day, 1700 mile vacation. Unfortunately my vehicle was dirtier than it's ever been and I was overdue for my oil change. When I picked up my vehicle, not only had they changed my oil and completely checked over my vehicle letting me know everything was in good condition, but my car was spotless on the inside and showroom shiny on the outside! Their outstanding job was noticed by several coworkers and friends and I've already recommended they go to Dahl Ford!

Ann Lisota

11 de feb. de 2015

Was a little surprised when I was told that they could not check my battery level due to the battery set-up in my vehicle. It was indicated that your machines couldn't read this type of set-up. In the past I believe I have been told that my battery charge level was fine. I have a 2013 Jeep Grand Cherokee. I have never heard this befoe.

Joy Boldt

10 de feb. de 2015

Staff is always pleasant and friendly popcorn machine needs cleaning so not burnt

Brittney Mccallson

10 de feb. de 2015

Always great service and a happy team of people. They are always there to fix any problems you may come up with or review anything that you may be wondering about.

Michael Linse

9 de feb. de 2015

The experience was positive. I worked with Dan Sake and he was very responsive to my reqests. He made the buying experience enjoyable.

Frank Olaughlin

9 de feb. de 2015

Pete Gausted our Service Professional went above and beyond, even when there were issue he communicated them well with a prompt solution. He is one of the most professional, courteous and knowledgable people we have ever dealt with.

Terry Johnson

8 de feb. de 2015

Very kind and friendly and I found them to be very honest and they did not try to pressure me into something I did not need or want and I deeply appreciate that.

Dennis Bardelmeier

7 de feb. de 2015

Very good service. Easy people to deal with. Dealership is very accommodating.

Susieann Hammond

6 de feb. de 2015

Everything was terrific. We got in right away and the car was done in 45 min. as the attendant said it would be done. Thanks.

Jerrold Dougherty

6 de feb. de 2015

I drove up to the quick service door. They welcomed me right in, asked what I needed done and told me how long it would take. Today I had my oil changed. They went over a list of other items checked on my truck and it did not take as long as predicted. Comfortable lounge with coffee and popcorn was appreciated.

Hannah Ellis

6 de feb. de 2015

I am loving my pt cruiser! Omar was such a great help and really cared about getting me in the right car, I seriously could not be more pleased with my service by Dahl but also from Omar. He was attentive and so understanding through a couple snags in the whole process, I never felt pressured or like just another customer. He truly was wonderful and if I could id just keep shopping for cars if only to work with him again:) thank you so much for having such great staff on, everyone was very welcoming and so sweet, you have definitely made a customer for life:) -Hannah Ellis

Peter

6 de feb. de 2015

Every time I come to Dahl, it is a pleasure. Everything they do, they do well.

Cheri

5 de feb. de 2015

We purchased a 2011 Kia Sorento. Makenzie Fuller was quick to reply to my inquiry about the car. Omarr was amazing to work with. My 11year old asked if we can tip him because he was so nice and helpful. However, something needs to change with the financial services. I honestly, almost said I was going to keep my old car because she made it sound like my new car was going to break down and cost me a lot of money. I felt so horrible after meeting with her.... when you buy a new care you are supposed to be so excited not terrified. Overall, very pleased with Omarr and Makenzie, but not so much with the financial person. It may not be her fault but if this is a dealership thing you need to change the selling aspect of the additional warrenties/plans etc. I felt like she or you all would get a bonus if she sold us any of the extras and that is not right.

Andy George

5 de feb. de 2015

I had a good experience with my purchase. The price was as good as i could find on similar cars.

David Ferries

4 de feb. de 2015

We have had trouble with our Mustang. The people at Dahl Ford suggested we leave the Mustang over night and they were quickly able to determine the problem, which was that it needed a new battery. They prorated the battery we had received from them earlier and we are hopeful that our Mustang is fixed.

Allan Fukuda

4 de feb. de 2015

I was greeted immediately upon entering the dealership by a very pleasant service writer Pete Gaustad. When I explained my reason for bringing my vehicle in I was told that they would be able to take care of that right away and if I cared to wait in the lounge that he would come and get me as soon as it was done. Very courteous and professional and I would recommend Dahl to anyone who needs service on their vehicle

Sharon Sweeney

4 de feb. de 2015

I only needed a turn signal lamp replaced, but the service rep was very helpful, replaced the lamp without a wait, and was very friendly and helpful. I really appreciate this type of service. Thanks!

Robert Piepenhagen

3 de feb. de 2015

A very positive experience for start to finish were very happy with the Escape and will return to Dahl Ford for a truck with in the next year.

William Loy

3 de feb. de 2015

Ford Explorer 2015 good job folks thank you for helping us purchase us a car

Ronny Melvin

2 de feb. de 2015

Service was excellent, I was in and out in 20 minutes.

Karen Leis

2 de feb. de 2015

I am leasing a 2015 Escape. The staff was very helpful and not pushy. They answered all of my questions. Treated me like family.

Brian Christopherson

31 de ene. de 2015

F150 lariat excellent service very helpfulnice truck good price helpful service very nice dealership

Donald Trocinske

31 de ene. de 2015

Our experience with this dealership was just great. We purchased a 2014 F-150 truck. Shane lawrence was our sales person, and was very knowledgeable and respectable. The atmosphere of your dealer was very nice and everything was so clean. We would recommend this dealership.

Jerod Koehler

30 de ene. de 2015

I was a bit frustrated with how long it took to get my car back, but I do realize there were circumstances outside of my advisor's control, like dealing with insurance and that fact i got the car in right before Christmas and he was already headed on a week vacation. There were issues with order parts, Progressive kept calling the wrong shop and it took them awhile to approve getting my car worked. it took over a month to finally get my car finished and back to me. That was frustrating and there ought to be a way to expedite the process for customers in the future. A month without a vehicle could be detrimental to someone who needs to commute to work.

Dan Marsolek

30 de ene. de 2015

Jason was very kind and helpful! Thank you Really nice to be able to work around my schedule too.

George Hanson

30 de ene. de 2015

I only had an oil change this time, but the work was done very quickly. I have had other types of work done at Dahl's in the past and have been well satisfied with the results.

Justin Dolesy

30 de ene. de 2015

Service was excellent. I had a very nice loaner car ready and waiting for me, and my work was completed under estimate and ahead of schedule. If needed I would return here for service needed.

John Corcoran

29 de ene. de 2015

Car was done as promised and within the quote give.

Lisa Cartwright

29 de ene. de 2015

The sales guys were great. Very friendly and approachable. We didn't feel uncomfortable at all. They made it easy for us to go in and get what we were looking to buy. We would recommend this dealership and will go there again to purchase other vehicles.

Tammy Larson

29 de ene. de 2015

The service employees took the time to explain using the outside keypad.

Phyllis Halverson

29 de ene. de 2015

THANK YOU FOR THE FAST SERVICE WE RECEIVED. OUR CAR WAS CHECKED OUT FOR A POSSIBLE OIL LEAK. Good news everything was ok and we were on the road to have fun.

Michael Sytsma

29 de ene. de 2015

I leased a 2014 Ford Edge. Staff was very helpful.

Kara Thiesfeldt

28 de ene. de 2015

they were great at explaining everything that was done

Roger Burg

28 de ene. de 2015

We were very satisfied with our experience. Our salesman Dan was very helpful. Overall a very good experience.

A. Wasley

28 de ene. de 2015

I have been purchasing and having my vehicles serviced at Dahl Ford Onalaska for over 8 years and have always been very happy with their work and excellent customer service. I would recommend them to anyone.

Thomas Friemel

28 de ene. de 2015

F150 XLT 2014. Omarr Davis was easy going and very helpful trying to locate the right truck for us. He listened to what we had to say and answered our questions or found someone who could. We are happy with the deal we got on the right truck. We started this process with an email and Omarr got back to us in a timely manner. This is my husband first time purchasing a new vehicle and he was very happy with how we were treated by all the staff at Dahl Ford.

James Ueeck

27 de ene. de 2015

Everyone was helpful and was willing to answer any questions we had.

Matthew Dressler

27 de ene. de 2015

I bought a 2014 Ford Focus. Everyone there teamed up to make sure I was leaving in that vehicle that day. Very good service and enthusiasm.

Robert Daley

26 de ene. de 2015

Good service. Great people. Person taking the information on the repair forgot to write it all on the work order. When it came back from the shop, I needed to send it back to the shop for more work. Mechanic was able to complete work to my satisfaaction and got the car back to me within 15 additional minutes.Tks,Bob

Joei Bauer

26 de ene. de 2015

The service advisor was very friendly and helpful. The cashier was cheerful. The service was quick and offered recommendations for issues identified.

Carol Paggi

26 de ene. de 2015

Can for oil change. It was to include rotate tires. They said tires were cupping. They did not let me know if this was something they could find out why. I left not knowing much about it. I now have to call someone to investigate this for me. No onfo as to if Dahl could check this or not. I now am needing another day to have someone else look at it. I would have done with Dahl if it would have been possible. I think you lost on possible tire sale or repair

Daron Haugh

25 de ene. de 2015

I bought a 2013 "white" Kia Soul from a Mr. Omarr Davis. I felt he was very professional, courteous and respectful for what I wanted. He never once tried to force me into anything I didn't want to look at. He let me guide him to what I wanted and then assisted me in my purchase. A++

Linda Roen

22 de ene. de 2015

Staff was great! Replied to our internet request the very next morning (the other 2 dealers didn't bother to even reply). Took the time to compare vehicles with us and help find the perfect match. Helped us get a great rate for financing. And no pressure! Our 2014 Taurus limited looks and drives great. Thanks!

Tanya Ebert

22 de ene. de 2015

I called Shane and told him what I was looking for. He found what I wanted within a few days and it was delivered to Onalaska and ready for me to pick up within two weeks!

Duane Newell

22 de ene. de 2015

Our salesman ordered the accessories we requested and they were installed on time.

Matthew Trocinski

21 de ene. de 2015

2013 ford fusion. Service was great. The staff was very helpful

Colleen Sheehan

21 de ene. de 2015

Your service department is a class act. They are so respectful and helpful, answer any questions I may have. Thank you, Colleen Sheehan

Janelle Lange

21 de ene. de 2015

I had recently bought a mazda 3i sport and am still getting used to it, in a good way though. Omar was extremely helpful and personable. Love him! I know it had been a busy time of year, but after the fact of the purchase there were a few lose ends to tie up and it was like playing phone tag. I didn't want him to think I was nagging on things, but I was just excited to know some answers. For instance he said he may be able to pull through with throwing in the remote start, but had to wait for an answer himself. I was disappointed that I would have to pay if I wanted it installed. I have a part on order that should have came in and a voucher for a 8 hr detailing service that was not provided during the holidays. I have not yet heard the conclusions thus far for those inquiries. Is this a way to get through to answer questions or get feedback?

Gregory Tuthill

20 de ene. de 2015

We bought a Captivia on Sat. We drove up from Dubuque, Iowa. Everyone was very accommodating very friendly it was a bit long of a wait for paperwork to be done , but overall was great. We would recommend to our friends.

Fullservice

20 de ene. de 2015

I head a front headlight replaced on my 2008 Subaru. The service was great; from the person meeting me at my car, to paying my bill I feel everyone was interested in making my experience the best possible experience. I do wish I had a cost estimate before the headlight was replace. I was a little shocked at the final cost when all was done.

Eric Neuman

19 de ene. de 2015

Very helpful and knowledgeable staff. Work was completed more or less on time. All in all I would rate my experience a 7 out of 10

Jeffrey Hutson

19 de ene. de 2015

I dropped the car off at 7:30 am they took me home and said it would be done about 11:30.They called at 11:30 and sent out a car to pick me up and took me back to dealership to get my car everything was done and it went very smooth.I am very pleased with the service.

Lisa Latshaw

18 de ene. de 2015

Tony was over the top helpful in helping me find what I needed. I would definitely recommend and buy from him again.

Christopher Kinsey

17 de ene. de 2015

Tony Bottcher was awesome to deal with.Love the new 14 F150 he helped get us into.

Hannah Kalina

16 de ene. de 2015

Yesterday I purchased an 06 Ford F150 and Dan Sake provided excellent service! He welcomed us and made us feel comfortable. Overall, it was a good experience.

Ruth Strand

15 de ene. de 2015

I have been happy at Dahl Onalaska since the purchase of our Lincoln Navigator 2005. I would like to commend Jason and Travis for their friendly and competent service.

Roy Engh

15 de ene. de 2015

I had a recall on my Ford vehicle and also had an oil change done. The attendants that checked in my vehicle were very helpful and courteous. I was also given a ride to my work with the courteous vehicle. The gentleman that was driving was very nice and friendly. I am always very satisfied with the worked performed.The woman that checked me out where I paid my bill could have been a little more friendly. I know they were busy but usually the person goes over what was done to your vehicle and if anything needs fixing. She didn't go over anything and when I asked she just said it was o.k. When I asked where my vehicle was at that time, she said out front somewhere. I don't want to get her in trouble but I think she could have been a little more courteous. The staff are usually very helpful there and I would normally give everyone a 10 for a review. I would still have all my car work done at Dahl Ford.

Edith Hosch

15 de ene. de 2015

service was spot-on and the staff are all very friendly and helpful.

Sharon Mason

15 de ene. de 2015

Nice customer service, convenient, also could have a ride if I needed it.

John Miller

15 de ene. de 2015

Helpful advice, honest assessment. A different shop may have hit me for a new battery, but the honest appraisal of my situation determined that one was not needed. Strongly appreciated.

Rebecca Blyth

14 de ene. de 2015

Eric and Andrew were very adversed in their respective jobs. Good expersience all around.

Richard Perry

14 de ene. de 2015

This is my third car I have bought from Dahl Auto. I have always have had a great experience.I wouldn't buy from anyone else.

Karen Beneke

14 de ene. de 2015

I had asked for a car to pick me up at 4:45-5pm and the service desk rep wrote it on my slip. I had to call at 5pm to see if someone was coming. My name had not been wrote down on the pick up log. A driver arrived very shortly. Would have walked but very cold yesterday.

William Baxter

14 de ene. de 2015

We purchased a 2010 Kia Sedona. Omarr was extremely helpful. Sue was great at explaining everything as well. The process was great.

Marion Pahl

14 de ene. de 2015

Kind of a long wait this time. For my oil change. Good popcorn

Darrin Briggs

13 de ene. de 2015

We purchased a Ford Escape. Shane Lawrence did everything to get us the right vehicle to fit our budget.

Harold Fredd

13 de ene. de 2015

Everything was as good as it gets. Very easy to deal with the company and [personnel. Very happy with the entire transaction.

Dennis Sexton

13 de ene. de 2015

Always pleasant dealing with Dahl Ford. Unlike responding to what should be a quick survey which makes me type at least 50 characters in this box.

Travis Holak

13 de ene. de 2015

Jason was very helpful in the Service Department. I dropped the vehicle off at night without an appt and left the keys in the drop box. He called me the next day and we verified what repairs may need to be done. After ordering some parts, he had the vehicle ready to go the a day later. Thank you.

Derek

13 de ene. de 2015

The detail staff is fantastic. Brandon does a great job. I am happy to trust my vehicles with you.Thank you,Derek

Stanley Mccallson

13 de ene. de 2015

There is not a better dealer out there! Great staff and always courtesous. WOW experience! Nice selection of condiments coffee, hot chocolate, popcorn.....ect.

Lawrence Knutson

13 de ene. de 2015

We did not have an appointment so the wait was long but they shuttled us to a local restaurant and picked us up again at no charge.

Scott Hendrickson

13 de ene. de 2015

oil change and tire rotationxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Trevor Jones

12 de ene. de 2015

I think this is my sixth car that I have bought working through Jeff Krause and another great experience!

Kevin Lavery

12 de ene. de 2015

Tony was great to work with. We needed a new car and they had a lot of options to choose from.

Jerry Fink

12 de ene. de 2015

The service personal were very helpful. Car oil change was completed when said it would be done.

Joanna Kachel

9 de ene. de 2015

Dropped off my car for an oil change and was headed back to work within 5 minutes. The Service Dept. was friendly, professional & efficient. Shuttle service was A+ Highly recommend.

Robert Kremer

9 de ene. de 2015

Travis Ray is a shining example of professional customer service.

Linda Delong

8 de ene. de 2015

Shane did a good job of finding the right car for us and explaining all of the components of the car. He also listened to our many stories of the past.

Elizabeth Halgrimson

8 de ene. de 2015

Staff is friendly, helpful, efficient. Always explains services well and makes recommendations but does not pressure you into services you don't need or can't afford at the time if it is something that can be done at a later date.

Steve Dewald

8 de ene. de 2015

I only have one question from my visit. I had a tire rotation done and was charged for that. I bought the tires at this dealer and thought tire rotations would be free?

Matthew Thesing

7 de ene. de 2015

I had a very good experience with my salesman Randy. Very easy to deal with. Not pushy at all!!! Very good thing!!! Overall, very good experience!!Thank you

Ronald Rifenberg

7 de ene. de 2015

Have been and will continue to take my vehicles there

Linda Delong

7 de ene. de 2015

Shane did a good job of getting us our new car. We took up alot of his time and he never seemed frustrated even when we told some of our life stories

Tina Skau

7 de ene. de 2015

Took new truck in to have the back end checked out as appear to be squeaking sound. All turned out just fine.

Damian Miller

6 de ene. de 2015

ford f150 platinum was maintained fully and person at desk was professional

Rusty Bantle

6 de ene. de 2015

Good service. They called me when it was done. Customer service was friendly.

Daniel Gulbrandson

6 de ene. de 2015

I purchased a 2015 f-150 lariat through kyle dulek at dahl ford. Kyle helped me step by step to get the right truck and how the build would look down to every detail. It took kyle about 4 month to keep up with the process and when I got there I was very impressed by the rest of the staff. Tony was patient in helping with the financing. Overall it was a quick process. Thanks again.

Luke Hale

5 de ene. de 2015

I purchased a 2015 Ford Explorer Jen Buchner was my salesperson and was awesome to work with

David Yellick

5 de ene. de 2015

The service for a standard oil change etc. on my 2013 Fusion SE Sport Edition was accomplished quickly and in less time than quoted, as I did not have an appointment. I was very pleased, though at this point, due to an emergency project at the office over the weekend, I haven't had a chance to check under the vehicle to check for leaks at the oil filter etc.

Mark Koller

2 de ene. de 2015

went very well. I like the smiles. I will keep coming back

Josh

2 de ene. de 2015

The experience was great, everything went smoothly and quickly and I walked out with exactly what I came for.

Timothy Olson

2 de ene. de 2015

Our experience overall was excellent, our salesman Mr. Ristey did a fine job of explaining everything to us. The vehicle was in beautiful condition when we received it. We would recommend Dahl Ford to our family and friends.

Michael Vendafreddo

1 de ene. de 2015

Service Staff is excellent. Knowledgeable, helpful, courteous, friendly. Andy B. and his associates in Service took great care of me.Very pleased with the Service and attention.

Gerald Mullenberg Sr

1 de ene. de 2015

Bought a f 150 XLT Randy and Chad did agreat job, Thank's very much,well satisfied Thank's JERRY M.

Charlene Winchell

1 de ene. de 2015

2008 Sonata Nic and Travis were both very helpful. Travis always remembers my name. That is impressive with all the customers they see everyday.

Jeffery Stoner

1 de ene. de 2015

Great service! It took awhile, but they are very friendly. I guess when you do a great job, then you are busy and at times service can take a little time. Thank you

EPS

1 de ene. de 2015

Expedition...excellent service....was a real pleasure dealing with Dahl... Staff was great...Jen was so professional and helpful. Vinny was fair and attentive... Very professional place but friendly too.. Delivered what was promised!!

Darrin Briggs

31 de dic. de 2014

Shane Lawrence was extremely helpful getting us the car that fit our needs and our budget. Thank you, Shane!

Tom Wilda

31 de dic. de 2014

Worked us in without an appointment, got the car (Ford Focus) fixed within a day. Everyone is always friendly and helpful.

Susan Nickel

31 de dic. de 2014

VERY HELPFUL, try to be accommodating when possible

Brian Stenberg

31 de dic. de 2014

Friendly service and quick lane was quicker than quoted! Can't beat that! Thanks for an excellent job!

Ronald Benson

30 de dic. de 2014

Used 2014 Ford Explorer. Service so far has been very good. Staff has been very helpful.

Jason Hauser

29 de dic. de 2014

I stopped in to look at a 2008 Honda Accord. The sales staff were very friendly and helpful. I got all the paperwork for the car and went to my bank to get a check. When I returned the next day I was puzzled. The Ford Fusion kept calling me. I asked my salesmen some questions about it. I knew right away I wanted the Fusion over the Accord. I asked him if I could change my mind and get Fusion. He laughed and went out of his way to find me the perfect car in the perfect color. I am so happy with my new car. I feel like I got a great deal on a great car from a great salesmen. Thank you and your staff for being so patient with me.

Rebecca Saddler

29 de dic. de 2014

Great service, friendly people, and my car runs great now! Overall, great experience.

Wallace Westlund

29 de dic. de 2014

just an oil change; all went well. have used your service dept. and will always do so.

Amanda Valiquette

29 de dic. de 2014

Always a great experience, everyone was friendly. They recommend I get new windshield wiper blades which has helped greatly during the recent snow storms.

Kelly Barton

29 de dic. de 2014

The work that was done was excellent. Dahl goes above and beyond to make the customer experience outstanding.

Sara Dawson

28 de dic. de 2014

I have a 2013 Ford F150 that my husband purchased from Shane Lawrence with you last winter. I recently had it in for an oil change. Service was good, staff very friendly an helpful. A little bit longer wait than I had anticipate, but happy with everything and that certainly wouldn't stop me from going back.

Steven Schank

26 de dic. de 2014

Dahl had a lot of vehicles with a lot of options. I was able to drive a couple different F-150 trucks with different options.

Robert Ritger

26 de dic. de 2014

The job was done professionally and very thoroughly. Thanks

Robert Lemburg

25 de dic. de 2014

Great service, my F150 runs terrific now! The service personnel are friendly and efficient. Willing to spend the extra time to understand your issues and make sure they are corrected.

Dale Hansen

24 de dic. de 2014

Everyone was very helpful. They completed the oil change in the time estimated.

Heidi Voss

24 de dic. de 2014

Everyone was very friendly and helpful, good at explaining what needed to be done.

Patricia Clifford

23 de dic. de 2014

I purchased a 2015 Escape. Everyone was extremely helpful. Dennis went far beyond what I would have expected. He was certainly knowledgable, but one of the things that impressed me was that he listened. I never felt pushed, judged, or misunderstood. He we respectful of my concerns and my time. He masterfully anticipated my questions and provided immediate support as well as answers. I would certainly recommend the dealership and the car itself, but I would HIGHLY recommend Dennis. It was a superb experience because of him. You are fortunate to have a such a valuable team member!

Dorothy Miceli

23 de dic. de 2014

I was please it was done in a timely manner and everyone was polite.

Corey Krueger

23 de dic. de 2014

My usual service advisor, Travis Rae, was off for the Christmas holidays, but he had arranged for one of his associates, Andy, to take care of me in his place. Andy gave me the same prompt and courteous attention that Travis always does. I believe the customer service culture is a big part of all the staff at Dahl.

Laura

22 de dic. de 2014

Great service! Like the little extras... topping off the fluids, filling tires with air, etc.

Brandy Cleveland

22 de dic. de 2014

The work on my vehicle was up to expectations, but I was told the wait was 2 hours. This was not a huge deal because my mother and I walked over to Perkins for lunch and did some shopping at Kohls, etc. However, when I returned, a little over 2 hours later, I saw my vehicle going into the shop. Even at that point I wasn't too concerned, things happen, schedules get shifted, I understand that. The problem starts next. Another woman was there who happened to know my mother and they started talking. She then shared with my mom that she brought her vehicle in 30-45 minutes after me and then her name was called and her vehicle was done. Mine was still being worked on because, as mentioned above, it was just brought into the service area as I returned to the shop. At first I didn't think much about it, otherwise I would have definitely said something at the desk, but as the day(s) continued, the more I thought about it and it really is starting to annoy me. I'm really hoping that I was not shifted down the list because I was receiving my "free" oil change after 4 previous paid ones. For this reason I could not give you a 5 for "How did we do?" and why I'm hesitant to recommend you to my friends if there are other customers that receive preferred treatment.

Kevin Biermeier

22 de dic. de 2014

I have bought 2 fords from Shane Lawrence in the last yr and a half. Next time I need a new ford I will buy it from him.

Scott Nelson

21 de dic. de 2014

This was a 2008 Ford Ranger truck and the service was excellent and the communication was good concerning the truck's maintenance.

Sarah Komperud

20 de dic. de 2014

Every staff person was helpful and very friendly and nice. They explained the process in good detail and even gave me quotes for tires! Thank you.

Donna Mcbride

20 de dic. de 2014

I came in for an oil change. I was told it would be an hour and a half. That's what it was. Always great service!

Lisa Rhode

19 de dic. de 2014

Great service.............................:.........

Karen Hansen

19 de dic. de 2014

I like everyone there. Friendly, courteous, helpful. Always a good experience.

Sharon Mullarkey

19 de dic. de 2014

As always everything was perfect, done on time, very helpful and friendly associates. I always recommend Dahl Ford in Onalaska, WI.

Roger Wolfert

19 de dic. de 2014

Everything was done on time and correctly. Staff was pleasant and responsive.

William Marshall

19 de dic. de 2014

Good job as always the recalls are too many but are handled promptly..

Dirk Gasterland

19 de dic. de 2014

staff very helpful. Parts ordered were there on time. Car finished on time

Jason Shepard

19 de dic. de 2014

Great Staff. Always friendly and curteous. Garry Teadt deserves a raise.

Frank Danes

19 de dic. de 2014

The service provided was fast and professional. We could not believe how fast we were out of there and back on the road.

David Schmidt

19 de dic. de 2014

I'm dis-appointed in that Ford is not covering 2 issues cosmetically. 1. black rubber from around windows are really faded. My 2004 was like that but only after 8-10 years of being exposed to the elements. I don't expect that to look this bad after 1 year!2. have a crack in the windshield on the inside of the window. no crack on the outside at all. Ford says they will not cover since it is just out of warranty.

Pamela Theres

19 de dic. de 2014

I really enjoy coming in and being addressed on a first name basis with staff. Granted we have been customers since the dealership opened. I remember being extremely pleased to have a lincoln mercury dealer rightbehind my work place to service my Mystique.... We have since purchased 3 vehicles from you dealership of which you service them all.

Sandra Nichols

18 de dic. de 2014

Everyone was very helpful and polite. Kept us informed about the truck.

R Huehn

18 de dic. de 2014

Top notch service as always! As busy as they all are; they never show it. Kudos to all; especially Pete Gaustad. Thanks for great service!

Ronald Faas

18 de dic. de 2014

Saved me time and money to have my sienna serviced at Dahl on theater road in stead of Winona

Rodney Keesis

18 de dic. de 2014

The sales agent ( Dennis ) went above and beyond during the whole process.

Jill

18 de dic. de 2014

I purchased a 2014 Ford Escape. I knew from the moment I met Omarr Davis my salesman, that I would be walking away with a vehicle from Dahl Ford. I shopped around at a near buy dealership, one that my husband works at, and the customer service was terrible. There were many cars I was willing to buy at that particular dealership but the customer service was so horrible that I decided to look online at Dahl. That is where I met Omarr who immediately surpassed my expectations. He was nothing but kind, caring, helpful and so genuine. I love my Escape, but I love Omarr and the way he succeeded the customer service that I wanted. I believe he is a great asset to Dahl and I would highly recommend him to others. I also experienced the quick lane, and was thoroughly impressed by the great amenities that were offered to waiting customers. Very impressive business that I plan on visiting again for my next vehicle purchase.

Joseph Walter

17 de dic. de 2014

Excellent service answered all my questions I would recommend them to anyone.

Susan Kline

17 de dic. de 2014

I had a great experience, i had a flat tire on my way to work, with brand new tires, fortunately I had taken out the warranty, I called Dahl at 7:00 a.m. when they opened, and they gave me a number to call a tow truck, called him, and told him where to get my car, he came and got my keys, and towed it to onalaska, they called when it was done, and it was covered under my warranty, and they picked me up at work at 3:00 from work....they were all friendly and a bad experience went smooth... thanks to all their help.......so kudos to them........

Paul Rinzel

17 de dic. de 2014

Entire staff was very professional. I have been in many Ford dealerships over the years, this particular dealership ranks among the very best. A major reason as why I will continue to stick with Ford vehicles. I staff member I would like to call out is Randy M. He truly represents Dahl Ford and Ford products to the highest degree of competence.

David Tiffany

17 de dic. de 2014

I had a waiting time of two hours for an oil change. Most of the time when I have my vehicle serviced it usually is around 45 min. to an hour.

Arlyn Pohlman

17 de dic. de 2014

We really appreciate the thorough inspection our car received during a routine oil change. Finding a very serious mechanical problem before it malfunctioned saved us being broke down beside the road, stranded or even worse in a accident. Dahl worked on the car without an appointment and got us back on the road and feeling good about the safety of our car. Thank you very much for your expertise and super service.

Petra Finch

16 de dic. de 2014

Gr8 Service .the service always is excellent and timely..

Duane Newell

16 de dic. de 2014

We just purchased a new pickup and we were treated with friendly service and a great deal.

Terry Chouinard

15 de dic. de 2014

service was good as always, waiting time not so much. friendly, and informative.could use some new seating, to soft and hard to get up from.

Robert Melbo

15 de dic. de 2014

I always have a good experience at Dahl. This is my third Taurus gong back to the mid '80's. I made the mistake of buying a Buick. I won't do that again. Omarr Davis was excellent. He brought my latest Taurus to me, switched the plates, and took my old Buick back. He explained everything to me and answered all my questions. Great guy!Robert Alan Melbo

Carla Lundeen

15 de dic. de 2014

The overall service was good. However the wait time was underestimated by about 45 minutes. If there is any way to make these wait time estimates more accurate that would be helpful. Otherwise your staff are always courteous and cheerful. They make you feel like their guest and not just a customer.

Joanne Cooke

13 de dic. de 2014

Everyone was extremely courteous and went the extra mile

Jacob Bennett

12 de dic. de 2014

Scheduled an oil change, they had me in and out very quickly. Very kind and courteous

David Stetzer

12 de dic. de 2014

My tires were mounted and balanced and everything was timely and friendly.

Jeremy Gunderson

12 de dic. de 2014

Great customer service and a very smooth transition getting out of my current lease! Tony was super easy to work with and very knowledgeable!

Tracy Semann

12 de dic. de 2014

Cant say enough how I love the quick lane drive up service, I have recommended to others who also like the drive up option.

Jeanne Pendl

12 de dic. de 2014

Speedy service and friendly for my oil change on my Hyundai Santa Fe.

Erin

10 de dic. de 2014

Again, it would've been helpful to know ahead of time that the brakes were not going to be checked with the oil change unless I asked for that. Other than that the oil change went fine.

A.Johnson

9 de dic. de 2014

Shane is a superb representative of a great company and an asset to the Dahl team! I truly appreciated the input, consideration, time and service he and the dealership was willing to offer for later appts. scheduling package installs and the offer of the bedliner bonus for my 2014 Ford SVT Raptor!I would be happy to refer him and the Dahl company to friends and family!

Scott Nelson

7 de dic. de 2014

This was a 2008 Ford Ranger 4 X 4 Pick Up by which the service was excellent and honest. The service department had, if they were DISHONEST, many opportunities to charge extra items by which I might not have known the difference. However, I was quite satisfied with the concern shown as to making sure the truck was in good working order for the upcoming winter. No unnecessary services were done at this time and I appreciate that!

Frank Danes

5 de dic. de 2014

Excellent, caring staff that was thorough and listened to our problem. Comfortable waiting room with plenty to read.

Lois Pelowski

5 de dic. de 2014

Good service. Great shuttle service when we had to wait awhile.

Daron Schmitz

5 de dic. de 2014

Always great service and the workers are very helpful and friendly

Rosemary Fabian

4 de dic. de 2014

This is the only place I take my vehicle for service. Everyone is very helpful, courteous and knowledgeable. Work is done in a timely manner & they are willing to take the time to answer any questions I might have. I would give them an A+ rating!

Terry Robertson

4 de dic. de 2014

did great----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Adam Hatfield

4 de dic. de 2014

Great customer service. I'd recommend Dahl to anyone.

Bridget

3 de dic. de 2014

I just came in for some warranty work and was informed of additional work my car needed. I was happy that your service people let me know some work should be done.

Duane Heier

3 de dic. de 2014

My Mercury Mystique battery would not hold a charge. My battery was replaced at no charge with the same warranty date as the original battery.

Stanley Mccallson

3 de dic. de 2014

The popcorn was sooooooooooooooooo gooooooooooooooooood. Always the best when Tim makes it!!!Great repair facility. Great staff. Great popcorn (when Tim makes it)!!

Rob Churchill

2 de dic. de 2014

The only thing I would address is the service department change the sticker on the windshield this is the second time they did not change it. I wrote on the sticker when I have to get my next oil change. A lot of people that do not know to check it may not figure out when they should get there next oil change which might get people to go some were else so they know when to get there next oil change. just a suggestion.

Kathy Hayden

1 de dic. de 2014

I came in without an appointment on Black Friday for service on my 2013 Ford Edge. I came early with no expectation of getting in without a 3 hour wait as there were no appointments available. I was worked in and was out the door in 90 minutes. Super pleased with my luck and their commitment to get me in.

Lois Stoker

1 de dic. de 2014

Randy at Dahl Ford in Onalaska is amazing. He is our "go to man" for vehicles for our whole family. He is always very polite and professional. I would never think of buying a vehicle from any other person. Randy is the BEST!!!

Eric Miller

1 de dic. de 2014

Excellent work done in a reasonable amount of time.

Robert Rask

1 de dic. de 2014

my mazda 2 uses 0/20 synthetic motor oil next service should be 500 miles from oil change the sticker you put on only says 3000 you should know the diferance

Jack Hatcher

1 de dic. de 2014

2007 F-150, XLT, 4WD, Extended Cab. The service was excellent. The staff was very clear and helpful. I had a wonderful experience. Thank you.

Fredrick Hayen

1 de dic. de 2014

Great experience, helpful but not pushy. Willing to work with us to get the price and financing we could afford. We will enjoy our 2014 F-150 XLT Super-Crew if I can ever get it away from my wife of course.

Brian Pike

1 de dic. de 2014

Kyle represents your dealership as it's his own! His professional approach is outstanding and makes purchasing a car an easy and fun experience! This is the second car I purchased from Kyle and I will be back for many more!

Natasha

1 de dic. de 2014

I wasn't trying to buy a car Saturday but Dennis convinced me that now was as good a time as any. He got me into the 2015 ford escape and LOVE IT!

Steve Jones

29 de nov. de 2014

I had Nitrogen put in my tires. As of today, the promise that the pressure will stay as projected is correct.

Bruce Anderson

29 de nov. de 2014

Mechanic found a leak in a tire during the oil change and fixed it under your tire protection plan. Happy to have them do it automatically. Nice refreshments while you wait. Travis is great at customer service.

linnie

29 de nov. de 2014

Your staff has excellent customer service skills and they seem genuinely caring. I used to take my Honda to the Honda dealer service dept in town and always dreaded it - they seem so unhappy and truly not customer friendly. You guys definitely have won me over. I am a life long Honda person but lately when I come in, I start looking at the Edge or Fusion in the back lot and wonder, "hmmmm. " Congrats on a GREAT department.

Donald Stoner

29 de nov. de 2014

Even though I didn't purchase my car there they have treated me well. The service and staff have been excellent. I will certainly purchase my next car here. I have a 2013 Escape ,one of the best cars I ever have driven.

Jon Venske

27 de nov. de 2014

I had an appointment for new tires the day before Thanksgiving and was called and told the wrong tires were put on the delivery truck and that i would not have my truck until very late in the day. Nic the guy i was dealing with sent someone to Eau Claire to pick up the right tires and had them on my truck when i had expected a long wait. He came through for me and gave me a discount for my inconvenience. I am very happy with the results of Dahl Ford of Onalaska, WI. and Nic! Great way to come through for me. Thank you Nic. My 2008 Ford F-150 looks great with the new tires. They also recommended checking the alignment .

Veronica Novak

27 de nov. de 2014

Bought a car and was driving my mothers car. While my mother couldn't be there right away, got an oil change done for her and allowed her car to sit there until she could pick it up. Made me feel important and helped with the transition from mothers car to my own. Sales personnel stayed late to make the deal. Final paperwork was ready for me when i arrived and was able to complete sale on my lunch hour. Very friendly staff.

Brandon Davis

26 de nov. de 2014

wonderful experience, everything was very professional, The only bad thing was the all day waiting on the car.

David Anderson

26 de nov. de 2014

Good, nice waiting accommodations, popcorn,beverage,etc.

happy

26 de nov. de 2014

Easy scheduling for an oil change - they let us just walk in and the car was done when they said it would be. They did, however, forget to reset the maintenance button

James Markos

25 de nov. de 2014

I thought my brakes were acting a bit unusual. I checked on-line for the Honda recommendation and to see if there was a coupon from Dahl Automotive. Honda recommended a 50K service, and there was a coupon at the Dahl Automotive site; however, I couldn't print it. The service person, Jason, was extremely helpful and gave me a "go-without-the-coupon." The technician found that my brakes were OK at 6 mm and explained his recommendation. The result is I feel safer in my car, and I will definitely come back to Dahl for service. I have already recommended Dahl automotive to my kids.

Jay Johnson

25 de nov. de 2014

Ford Fusion 2012,,always good service and quality personnel who know the car and model, to do a quality job.

Sarah Buening

24 de nov. de 2014

The staff is always courteous and patient. I trust this place for all of my vehicle work to be done. I don't feel like I'm getting ripped off or patronized regardless of the questions I ask. I am always satisfied after taking my car in.

Janice Wilda

24 de nov. de 2014

Took the car in to have source of an oil leak checked out, and to have my battery checked per Ford's warranty requirements. Everything was done in good time, and the customer waiting area is always comfortable.

Christy Cordes

23 de nov. de 2014

Friendly staff excellent customer service recommend to Friends and family

Gloria Borgedahl

23 de nov. de 2014

My heater quit and it was super cold out. They got me in right away and took care of other problems I wasn't aware of. I don't know much about cars and Noah took time to explain how the lights worked. Very pleased!

Keith Nedegaard

22 de nov. de 2014

The shuttle ride home made a very positive impact. I was able to complete my work day from home and met an important business deadlines while still getting my oil changed!

John Strecker

22 de nov. de 2014

The reason we keep coming back for any & all services are the friendly helpful staff & the exceptional service.

Richard Moran

21 de nov. de 2014

It was great our sales man was the best we have ever had .We are very happy.

Brandon

21 de nov. de 2014

Eric and all the other staff were very help. This is my second focus, and so far I have been very happy with both of them.

Gary Germanson

21 de nov. de 2014

service was outstanding, people all were polite and helpful.

Daniel Fokema

21 de nov. de 2014

Service was on time and staff was friendly. Sales staff is friendly and knowledgeable. While having oil changed or repairs made they have complimentary beverages ranging from coffee, soda and water. They also prove popcorn and a play area for young kids.

Karen Yeske

20 de nov. de 2014

We took the Lincoln in for an oil change and a Lincoln wash. The time was a little lengthy for waiting. It was 2 hours for the oil change and another hour for the wash because there were a lot of people ahead of us in the oil change area. We dropped the vehicle off at 12 noon, the courtesy van took us over to the mall and at 3:15 I finally called to find out if it was done yet. A message was left on our home phone about 15 minutes before I called, even tho the cell phone was left as the number to call. We could have just made an appointment but the appointments were over a week out for Quicklane service which I thought rather odd. We decided to just leave the vehicle so we could get it done as we would be traveling. Service was good, just time wise a little lengthy. Also feel price for an oil change is rather expensive when you can go get an oil change elsewhere for $10 to $15 less.

Penny Warner

20 de nov. de 2014

Sonata. I always get my car serviced with you. The staff is usually very quick to get my car in and keeps me updated as to what they find as they are servicing it. This time, I did not get an update along the way. In fact, my car was sitting outside (finished) for at least a half an hour before I inquired as to if it was finished. The lapse of communication was because of lunch breaks, but I think this system could flow more easily, since lunch breaks happen EACH day.... Other than this occurrence, I have been happy with the service I have received. Perhaps, a better plan concerning coverage over breaks... needs to be put into use.

Brian M

20 de nov. de 2014

The installation of the remote starter was very quick, and it works great.

Thomas Stowers

20 de nov. de 2014

A question I have is why the syn oil at Dahl is only good for 5000 miles while my Toyota that has syn oil is good for 10000 miles. The cost of the oil change is about the same.

Jack Fitzpatrick

20 de nov. de 2014

The reason for one tire being low was found and taken care of during the rotation.

Nicholas Felten

19 de nov. de 2014

100% helpful! Thanks guys thanks for all the help!

Courtney Wojcik

19 de nov. de 2014

I actually bought this car from this dealership and they were very helpful then so I came back and gave their service department my business. I was very impressed at the service I was given and will definitely be scheduling all of my oil changes at Dahl from now on.

Wayne Goeldner

19 de nov. de 2014

2015 Escape. Sales person was very good. Called after sale to see if I had more questions and remind me to call with any other questions I might have.

Marlene

18 de nov. de 2014

Leased 2015 Ford Escape - Wonderful experience, we came from another local dealer and they totally "dropped the ball" with us that day and Dahl made every thing right that the other dealer did wrong and then some. Will have nothing but good things to say and pass on to friends and family about this dealership and our salesman, who was very knowledgeable and more than helpful and honest!!

Rick Roberts

18 de nov. de 2014

Travis Rae is always a personable, friendly, and helpful guy to work with. For the most part, everyone does their job well. I do feel that there needs to be some education given to the technicians servicing my car with regards to measuring tire depth. The report from service time to service time has the depth of the same tires going up and down. One time a 4 next time a 5 this time a 6 (which I believe to be the most accurate as my 80,000 mile warranty tires only have 47,000 miles on them).

Deanna Gardner

18 de nov. de 2014

My car was serviced a month ago, and the month has been too busy to catch up on all messages. I did, however receive good service from everyone in the garage on 10-10-2014. I didn't have an appointment to have the oil changed and also had the low tire pressure light on. I was told there were several cars ahead of me and it could be a long wait. I decided this was the day I had the time to wait, so I decided to do that. It didn't take nearly as long as they had anticipated and they kept me posted as to where they were with the servicing. They also said the battery had some corrosion around it and if we didn't check that ourselves they quoted me what it would be to clean that up. My husband did take care of that after he came home that day so things were okay. Thanks for your efficient service. Deanna Gardner

Marilyn Schreiner

17 de nov. de 2014

I came in for an oil change and installation of two new tires. They had this done for me and in a timely matter. I also received the Lincoln car wash. I am always grateful for this service.

James Rowe

17 de nov. de 2014

Kylie my daughter had a engine light appear right after an oil change. She was leaving on a short trip early the next morning. We brought the car back and the service tech help reassure us the problem could be fix later. He helped very promptly and was very courteous. Excellent job!

Sonja Christopherson

17 de nov. de 2014

Checked items I was concerned about, completed the oil change I needed, and caught that my headlight went out as they were driving it out of the shop. Wonderful!

Sharon Squires

16 de nov. de 2014

I have gone to Dahl for years. In fact I use to work there when my name was Sharon Gonyier

Lucas

15 de nov. de 2014

I will never go anywhere else but dahl for my auto needs as long as the service stays this way.

Gerrard Perera

13 de nov. de 2014

nick and the crew was great even red, best service from a high end service center

Ruth Bedessem

13 de nov. de 2014

Everyone is always friendly and accommodating. LOVE MY EDGE!!!

James Las

12 de nov. de 2014

Routine service. All went well. I don't have at least fifty characters to enter!