Family VAN

31 de ene. de 2014

I want to thank the entire Internet sales team, from Mr. Kelley, to Joe and then Dan Lowry...very positive, never heard a no, Noooooo one was condescending, and they tried to make a sincere effort to get us a vehicle. It didn't work ultimately, however, we will give them a shot next time we are buying a car!!!!!!!

New Lexus Owner

8 de ene. de 2014

Using Cars.com, I found the EXACT car I wanted. While I was hesitant to buy it from Dallas Dodge (a non-Lexus dealer), I felt it was worth it to get the precise car I wanted. The test drive and evaluation process went very well. The only problem I had was with the long, extended waiting periods between "getting approval from the sales manager" (during which, I was sitting in an open "bull pen" with 4 or 5 other prospective buyers) or getting in line for the finance manager. The whole process took over 4 hours. While this was annoying, it was the last day of the year and there were a LOT of customers in line to purchase, so I can certainly understand. With most car dealerships, they give you a price and by the time you're through with the finance manager, you're paying $50 more bucks a month for the upsell ... not what you anticipated. This was NOT the case with Dallas Dodge. I came out of the financing process with more value and a lower interest rate than I expected ... just the opposite of what I expected. In the end, I would definitely buy another car from Dallas Dodge!!!

Whit

11 de jul. de 2013

Went in to look at a vehicle and received great service. It was an hour or 2 before closing and they stayed 2 hours after closing to help close the deal. Everyone was very helpful and not pushy. I received great advice and they helped choose the right car for me.

blanfor

20 de jun. de 2013

Went to view a used 2012 Nissan Sentra that we wound up buying for my son. The car itself was way above average in my opinion; very clean inside and out, with no damage, and was as represented on the internet. Billy Fritz was our salesperson, and as a salesperson myself, I appreciated the low key and professional manner, and he did what he should have done - let the car sell itself. My son learned a lot that day...about what to do and what not to do when buying/selling a car.

irv

5 de jun. de 2013

I ask for a car . I told the seller that I haven't in town but I will travel to take the car . He told me that he will send me more pictures of the vehicle and im still waiting

NS

30 de may. de 2013

This is a great dealership!!! I live in Mansfield and I drive all the way out to this dealership to buy cars. I've bought 5 cars from this dealership and will never go anywhere else. This dealership is amazing and the salesman and managers are great and very helpful! Todd, The New Car Manager, I talked with and he was very friendly,helpful, great and very patient with me. Go see them and get you a new car today!!

Union

8 de nov. de 2012

First the salesman wouldn't listen to what I was saying when I said I had financing in place. Second they tried to tell me my finance company didn't check my credit. Third they did not work with my finance company without a hassle. They seemed to think if I wasn't using their financing that they didn't need to help me. I will never look for another vehicle at this dealership no matter what deals I miss out on.

Challenger

25 de may. de 2012

This is the nicest Dodge dealer I have purchased from (this is my 4th). Very clean. Nice setup. Lots of vehicle options. Management seems solid. The salesman I worked with...annoying as can be. Called me 3-5x a day for 2 days! Hard to understand what he was saying so never bothered to answer or listen to the voicemail as his accent was so heavy. This is AFTER I agreed to buy the car and had it set aside, set and appointment time, met the manager, etc. It was a done deal, ALL details negotiated and agreed on. I have done sales long enough to know, it's not a deal until it's signed and paid in full...but this is as close to it as could be. 1 call I expected but 7-8 nearly blew the deal to be honest. All things considered, great dealership and the easiest car purchase I have had. I would go there for any warranty work as well as the service department seemed to really have it together but it's 40 minutes from my house...

Regional Sales Manager

22 de abr. de 2012

Roberto and the team at Dallas Dodge went out of their way to ensure I got the car with all of my requested options while keeping the cost within my approved budget for a company car purchase. Thanks for all of your patience dealing with the very long process of obtaining corporate approval and the formallities to complete the sale and most of all for honoring the price. This is a great dealership to do business with!!!

old skool

12 de abr. de 2012

I had a good experience with this dealership the sales manager and the salespeople were very nice.i did test drive a car but at this time were not able to buy.

Jaydwa

24 de mar. de 2012

I know walking into a dealership as a woman that the deck is stacked against me. I went in armed with knowledge and a plan of what I was willing to pay. I stuck to my plan and after an UNFORTUNATE 3 hours of haggling, I got my price (well close enough-ya NEVER get ya price). The salesman (internet salesman that I contacted and got quote b4 entering) was a likable person, the finance man was personable.The Service Manager introduced himself for my future oil changes, all employees at this loction were very nice and friendly. The only unfortunate experience off the bat was one of the "car hops" when I came to get my tags was wearing "thuggy" pants style and sported an attitude. I complained and the service manager came to my rescue. I will give them another chance to servie my truck. If I get attitude from an unprofessional attendant, however, I will rant and rave and never go back.