Greatexperience

21 de oct. de 2016

I had a great experience, everyone was friendly and professional. Jeff went out of his way to answer all my questions and ensured I understood everything. I am very pleased with my experience and car. I have and will continue to tell everyone about Danbury Kia.

CmooreCT

20 de oct. de 2016

My experience with Danbury Kia's service department has consistently been a great experience. Most recently I needed some extensive work done to my car and they kept me in the loop during the entire process. Upon picking my car up the mechanic personally walked me to my car. The people behind the counter are friendly, knowledgeable, professional and make you feel like they appreciate your business. You don't find that very often any more. The dealership is always clean and bright. Thumbs up!

David W

13 de oct. de 2016

Very good dealership and no pressure. I basically agreed on a price via email and went to the dealership to check out the vehicle I was interested in. I highly recommend Jeff Sousou, he was a pleasure to deal with. He answered all my questions and the whole sale process went smoothly. Also dealt with Tim Allen to discuss the financial details and he was very knowledgeable and helpful. They are both really nice guys and consummate professionals. It was a pleasure doing business with them. Other members I came in contact with were very friendly and it was an overall great buying experience. I highly recommend Danbury Kia. I've purchased several cars in the past and this ranks as one of the top dealers I've dealt with.

Chriscry

10 de oct. de 2016

I would highly recommend them to everyone! Very attentive, knowledgeable sales staff. When other dealers couldn't help me, they did everything they could and got me into a great vehicle.

Carol10512

29 de sep. de 2016

I love all the people in the service department. They are always friendly. I am always in and out when they say . I never have any surprises.

Ctirado71

28 de sep. de 2016

Service was good, fast, nice waiting room. My only complaint will be that last appointment for service is 3:00pm & they seems to get booked pretty quicky

freddyjaram

18 de sep. de 2016

After having messed up repeatedly when buying our minivan last year, we went back to fix some errors they made to my credit report when they butchered the first sale.No one listened to a single thing we said the entire time we were there. Justin, in finance, told us when we bought our minivan that he sleeps well at night because he is an honest guy. Well, he was the ring leader of the experience this time and him and the GM, Sal, found it appropriate to insult us in the middle of the show room with our two small children present. I don't know how they can live with themselves by behaving this way.We love our Sedona, but you must steer clear of these people. They are some the rudest, most insulting, liars I have ever the displeasure of meeting.

Erika1027

15 de sep. de 2016

Jeff Sousou was great to work with. I never once had a question he did not answer. I highly recommend Jeff and his expertise! I love my new Kia Sportsge!

Melinda

12 de sep. de 2016

Whenever you are about to make a big commitment in life....get married,have kids......buy a car, you have to have the perfect partner. Jeff was great! No, I didn't marry him or have kids with him, but He WAS responsible for helping me get the best car I ever had! He was a worthy opponent in the negotiation (I love a challenge), and as a woman buying a car, he respected me enough to not show me all the mirrors there were so I can put on my lipstick. I felt he heard me, and worked to make me happy. I would ABSOLUTELY go back to him, but hopefully not for a while. I love my new 2017 KIA Sportage-so does my daughter Sofia who thankfully can't even attempt to drive it for another 8 years ;). The entire team was great as well....super friendly, and customer focused. I loved chatting with Jake in between my time with Jeff.Working as a manager in sales myself, I would hire all of them. Says a lot about their integrity

EP

11 de sep. de 2016

I had an idea of the vehicle I wanted to see or better yet purchase but with all the dealerships within distance, it was so hard to choose which one to go to. That led me to doing what you are doing right now, on dealerrater in search of where can I find the best car buying experience from someone that cares about my needs and wants by building a rapport with me as well as is focused on getting me into what I need and want. If that's what you are looking for in your first or next vehicle purchase then look no further, call in to Danbury Kia, request to speak with Jeffrey Sousou, make an appointment that works for you both and take the trip. I promise you it's worth every single penny.We all have to interact with a sales person one day or another if you're purchasing something physically. Some of us dread the thought of it. I myself was in electronic sales in the past and lead teams of electronic sales. I can tell you that Jeffrey Sousou is by far one of the best sales consultants I've ever interacted with. He builds a rapport with you as soon as you walk into the dealership, from listening to your every single need to your every single want to your concerns about maintenance, mpg, colors, whatever it is, he has an answer and proposed solution for it. Jeff does everything and anything he can to win you over more than being just a customer but a friend. I for once never felt pressured to leave with a new set of keys in my hands, contrary he gets just as excited as you do when he's able to work you into something you want. Within the past 2 months I've not only purchased 2 brand new vehicles from him but also peace of mind. Even after the sale, if there's a service that he can be involved in or assist with any questions or concerns that we may have, he's right there for us once again with a proposed solution.For that I will be a lifetime customer of Jeffrey Sousou and Danbury Kia as long as he's around.I am sending anyone and everyone I know in search of a new vehicle over to him. If this review helped you, let him know that Earvin sent you down.P.S. Justin Hagan the business manager is AWESOME! He makes the least fun part of the car buying experience a breeze, paperwork by getting straight to the point and you into your new car ASAP. Another person that understands your needs and won't upsell you on unnecessary add-ons.Keep rockin' guys!

JCV

9 de sep. de 2016

Liked salesman, young and enthusiastic. Staff was professional and efficient. Care is terrific, had not considers Kia before. Very impressed. Have been recommending to friends.

Daf Girl

7 de sep. de 2016

Had a great experience. Walked in just to look and ended up buying a new car. I just couldn't refuse the offers and great value.

GAWillis

31 de ago. de 2016

The salesman, Rich Trocolla, finance and everyone we dealt with were excellent. Recommend this dealership for anyone to purchase or service a vehicle, either new or used.

Unhappywife

31 de ago. de 2016

I was pretty unhappy when hubby came home with a new car -- I wanted one!!So -- Our first experience was with my husband Richie who walked in with a car that we needed to trade. -- and he walked out with a beautiful 2016 Kia Forte! I came here on my birthday, hoping for same and I've had the most wonderful experience!! I was going to get my new car!!!! I'm leaving behind my sad 2014 (that truly owes me nothing!!) for a beautiful beautiful 2016 Kia Forte!! Thanks to Jeff Sousa, Sal Sinardi, and Justin Hagan in finance. A little intervention from Bill Sabatini was a special blessing! (I've known Bill since buying my first Hyundai (at this dealership) in 2008). I've owned 5 Hyundai's and decided to switch to Kia -- just a preference this time around...And today's my birthday!!! So in a year when I've dealt with cancer, blood clots, and everything that goes with it -- a big hug and thanks to Jeff.If you want to work with Jeff, I encourage you to make an appointment to see him! He is very much in demand as I saw on Saturday!! Between delivering cars he had already sold, appointments he already had, and walk-Ins who heard of his legendary way of not only making sales but getting people approved --he is very, very busy and justifiably so!!I really enjoyed working with this dealership. They are a fun group of people. The showroom is beautifully decorated. You feel at home -- but it is the people -- let me say it one more time, a big hug and heartfelt thanks to Jeff Sousou, Sal Sinardi and Justin Hagan for making this surviving 59 year woman very very happy!!I've bought many new cars and Jeff Sousou is by far the best!!And last but not least, to the Lauren D. who brings a smile to everyone's face when she enters the dealership! Oh, ps -- thanks to Jay -- his hugs and good looks make visiting this dealership a total pleasure!! Never bought a car from him but if Jeff weren't around he'd be my next choice!Thanks again to the staff at Danbury Kia!!

zeile33

30 de ago. de 2016

I have been coming to Danbury Kia since I bought my car 5 years ago. They always provide great service and are great to deal with.

Nija90210

16 de ago. de 2016

I just bought my first vehicle and I love it!! I didn't think I would be walking away with a new car I must admit but Adam,Christine and the general manger(I missed his name) treated me like family. I would defiantly recommend them.. Keep up the good work

Pepidd

13 de ago. de 2016

When I bought our van a few years ago the sales rep said "the dealership extends the power train warrenty to lifetime if you keep getting the service with us" 5 years (and multiple overpriced services) later they have no record of this. Now I have to dig through my paperwork to see if I have it in writing.I didn't make this up but might have been too pressured at the time to check if that was in writing (my fault for trusting I know)

George Lahoud

10 de ago. de 2016

MY name is George Lahoud I can not say enough good things about this dealership every one is so friendly and nice my sales person Jimmy Canavan is a great guy and made sure I was happy with everthing this is my 5th Kia Optima and it is the best one so far I love this car. .Excellent customer service .I can not remember every persons name but a lot of salesmen shook my hand and said thank you and the finance gentlemen was also very nice and friendly .Highly recommend this place to get a new car.

Maritzamg

9 de ago. de 2016

Great customer service from Rich Trocolla, we had a very Professional experience and easy to work with. Costumer service was excellent."Regards,Maritza and Leo

dilaw

6 de ago. de 2016

This is the second vehicle we have purchased from Danbury Kia. Our salesman (for both purchases) is a low pressure, knowledgeable guy. We have been happy with our experiences at this dealership.

Jen2016

4 de ago. de 2016

Salesman came right out to help and was very professional. Leo was patient and informative. They have full amount of my trade and great incentives.

mdm

2 de ago. de 2016

I came in looking for a 2017 Sorrento to replace my 2014 but did not like the new updates, (I like what I like) Rich Trocolla suggested we take a look at the smaller vehicle and we went for a test drive in the Sportage SX Turbo AWD and decided that was the car but it had to be in white with a light color interior. Through much perseverance they found me my car and had it delivered and ready to go in 24 hours and I am very happy. Thank you!

LizN

2 de ago. de 2016

From the minute I walked into the dealership, Jeff Sousa made it seem like we were old friends. He listened to all my concerns and addressed all my questions. He found me the exact car I was looking for. This was hands down the best car buying experience I have ever had.

happy customer

1 de ago. de 2016

WE had 3 visits to the dealership in looking at the 2017 Sorento. Each time we worked with Brent D'Arcy who was very heplful in answering all of our questions,and as important, listening to what we were saying. We did not experience any aggressive pressure tactics as some sales persons tend to use.From our 1st test drive to the final signing Brent kept us informed of all the steps in the process. He was also extremely responsive in any e-mail or telephone contacts, He was always there to assist us as we weighed the pros & cons of buying our 1st SUV vs a sedan.We had originally planned to"shop" other Kia dealers as well before making a decision but, due to the positive interaction w/ Brent, we decided to deal w/ Danbury Kia only.In the final stage of purchase we dealt with Tim who was very friendly and informative in going paperwork,options etc.He made sure that we understood exactly what was being done.We also had contact with John in the Parts Dept. to check on all weather mats. He quickly assisted us & completed the sale. He also politely inquired as to whether we needed assistance in carrying the mats out. Good service.

CarolGearing

31 de jul. de 2016

We continually love this dealership!! They are so accommodating. This time we had both our Forte and Sportage serviced. Everyone is so anxious to please us. We're lucky to have this dealership near us!!

LindaR619

30 de jul. de 2016

The staff was super. There was no lengthy wait....in and out in less than an hour! I've always had great service with this staff.

Kaleena

29 de jul. de 2016

I was pleased that Abby, the service check-in person was thorough, explained what would be done and followed through. It was also nice that she asked how I wanted the process to work and what my timing was for the day.

vag77777

27 de jul. de 2016

Back on 03/02/16, I returned a lease to this dealership. This was such a disaster of an experience. I posted a review about it on here. On the next day, someone from the office, wrote back to my review telling me, Sal Sinard, the manager would be contacting me to discussing my terrible experience.SAL NEVER CONTACTED ME. The only person who contacted me was the sales person I dealt with when I returned the car asking me to take my negative review down about their dealership per management. What????? You do a terrible job with your customers and instead of calling to apologize, you call and ask for someone to hide the bad experience? Wow.Now, today, July 27, 2016, I receive a letter from no other than Sal Sinardi asking me if he can buy my vehicle back. Hello??? He already bought my vehicle back from me in March of 2016. Is this a mess or what??Watch out for this place people....

Karenm

27 de jul. de 2016

Since you have changed management having service is a pleasure. I am very happy the last 2 times I have been in I had a very good experience Al Rhode is professional and extremely pleasant. Explains everything in a way I understand.

enzo123

25 de jul. de 2016

Had a wonderful experience at this dealership. Our salesman Jeffrey was fantastic. We found the car we wanted and drove it home that night. We will definitely buy from them again

JK

23 de jul. de 2016

My salesperson was very good!I will let you know about service when I come the first time. I hope this vehicle is as good ad I hope it will be.

Klynn

22 de jul. de 2016

I came in for a scheduled appointment. I had a oil change and they fixed the electrical issue I was having for free. Only small issue was the parking but even that was manageable.

Ctirado71

17 de jul. de 2016

As soon as I got there I was check in and service was actually done quicker than the original estimate. I waited for my car on site, very confortable waiting room

JM

15 de jul. de 2016

Had no issues with the Sale and Trade!Friendly and fair...in every way.They are truly have a great Management team. I have bought many cars and this was easy.Thanks!

brenda_leighh

15 de jul. de 2016

Favorite dealership I've been to. They always take great care of me and the building overall is pleasant. As a customer, I also really appreciate the cleanliness of my surroundings. Every worker I've ever spoken to has always been helpful when needed and polite; I couldn't be happier with my visit.

Greenwave

14 de jul. de 2016

The appointment scheduling was quick and efficient. I was in and out quickly and everyone was friendly and helpful. I was happy with the service done.

Welovecats11$

13 de jul. de 2016

Jeff was so helpful and compassionate. He made me my mom and daughter feel very comfortable. I love my Kia rio!!i hope you recognize that Jeff is an asset to this company and very knowledgable

stardust8

13 de jul. de 2016

It took time to get the part, but upon receipt the repair was completed perfectly and quickly. Appointment scheduling was efficient. Al Rhode was professional and thorough. Wayne helped to secure this troublesome part and made sure it was safe to drive the car in the meantime.

2016 Sorento Owner

12 de jul. de 2016

The service appointment at your facility was scheduled and completed at the time I requested and the service work was completed in a timely manor.

Dick Felten

9 de jul. de 2016

The 3 service people I worked with were all interested in helping and very personable. This is my 1st Kia. After 5 Honda's and their great service history, we decided to tray a Kia. I have to admit that so far we are very pleased and impressed.

Miamaria

30 de jun. de 2016

Very pleased with our purchase and experience at Kia of Danbury. We worked with a great car salesman, Mr. Luis Silva. Very friendly and helpful and no pressure to buy. He went above and beyond to make sure we got the best deal we could and made us feel comfortable with the purchase of our new car that we now enjoy.

Donna4174

29 de jun. de 2016

Scheduled appt one week prior, phone was answered promptly and scheduled at my convenience. Gave them time I needed car by and it was ready as requested. Staff was friendly and courteous.

MNSSTORR

24 de jun. de 2016

We have been to Danbury Kia several times for service whether for a recall or maintenance. Always polite and courteous. This time was even better because we did not have to wait as long as we anticipated and there were customers ahead of us! We will always go to them!

Loveit4

22 de jun. de 2016

Since my purchase of my Kia Forte July 2015 my experience with your Sales/Service Department has not been stressful and have confidence with your team and has been great experience. I suggest to Friends and Family to go there always. I also work in Customer Service in a market where there are also other Dealers to compete with and I feel you are doing a excellent job. Look forward to dealing with you in the future. Thank you

rocker

21 de jun. de 2016

ADAM HELPED OUT WITH MY TRADE IN EXPLAINED MY OPTIONS IT WAS JUST THE CAR I NEEDED AND IM REALLY HAPPY WITH IT CANT WAIT TO DRIVE IT AGAIN

Jackg

17 de jun. de 2016

Service performed as requested in a timely manner. The Car was available earlier than expected. A service discount coupon was also provided by the dealership.

Kia123

16 de jun. de 2016

I had an excellent experience at Kia of Danbury. They serviced my car in a very timely manner. Abby was very helpful in answering all of my questions.

Alibrat

12 de jun. de 2016

I went in just looking around for a new vehicle and they were great assisting me with what I was searching for. I left with one of the many cars I had been looking for to purchase which made me very happy. I love the Toyota I purchased and was thankful for all their help at Kia.

mlms80

7 de jun. de 2016

My visit for service was very positive, always is. Everyone is always cheerful, and accomodating. Time to have service done was convenient, no disruption to my day. Very happy with Kia.

Oddball112

6 de jun. de 2016

Leo helped me out and put me in a 2016 car which I didn't expect, couldn't be happier , would recommend this dealership/Leo to everyone I know.

James

3 de jun. de 2016

The service was great. Personal was courteous. During a basic oil change it was discovered that the wiper fluid tubing was broken. Nice to know they go over the whole car looking for any potential issues.

Bruce1989

2 de jun. de 2016

I went to Danbury Kia looking to trade in my Nissan Versa and upgrade to a car that would be better for my needs. I sat down with Brent and listened to what I was looking for and the price range that I would be comfortable staying in. Brent asked which model of KIA I would be interested in and I told him that I was interested in the KIA Optima but wasn't sure which model and wanted to see which one of my options would be better. before I knew it and after listening to me Brent presented the Optima Ex edition. The car was excellent choice for what I was looking for and while I was looking into purchasing this car Brent had the finance manager get the process started and 3 hours later I left the Danbury KIA in the titanium color Optima EX edition and have never been more happier. Thank you to Brent and Danbury KIA

MahopacMay31

1 de jun. de 2016

Met with Jake Green on Friday, May 27. Test drove a Kia Soul, liked the car but was not ready to buy at that moment. Couple of days passed and I got a call on my cell from Jake. Well on Tuesday May 31 we finalized a deal for a Kia Soul via text messaging. Jake worked a deal that my wife and I could not refuse. If your looking for a Kia go see Jake Green at Danbury Kia. He will work hard to get you the best deal possible.

tinkebell1

29 de may. de 2016

Great service I loved the people there are great and they tried you like a loyalty I definite recommend Kia service department they are great

Tilly

28 de may. de 2016

My experience with Brent at Danbury KIA was great. First he sat down and listened to what we were looking for and what price we could pay. The car was for my son, who is now a senior in college, and he cannot afford a high payment but needs a dependable car. He asked about the type of car my son wanted, four door, standard, cloth seats, red, good gas mileage, etc. before ahowing us any cars. He also had the finance manager get the process going right away to see what kind of price range my son would be able to finance. We told them a payment of about $250 a month was all we wanted. With his 1996 Honda Accord, 209k miles, trade at $4000!, They did their magic qnd got him in a brand new KIA Forte for $255 a month. We drove out with the exact car he wanted within about 4 hours from start to finish!

Nancy4

28 de may. de 2016

Jeff was very professional and extremely helpful about the car. He got what I needed in two days. Finance department made it stress free. Thanks!

Lisa Horton

28 de may. de 2016

The team is always helpful and courteous. I have a great experience every time I visit. I would recommend KIA to everyone. In fact both my sister and brother own a KIA.

Carolynp

27 de may. de 2016

Every experience I have had at Danbury Kia is without issue. Staff is superb...friendly, knowledgeable and always extremely helpful regardless of the reason for my visit

aachiarito

26 de may. de 2016

love the way Jeff took care of me . Jeff was showing what I need and what I didn't need and he got me in to a safety car all by myself and helping me to built my credit back up again

Tarsc12

26 de may. de 2016

Was my first time buying a brand new car. Was a little overwhelmed at first but jim was great. Justin in finance was very helpful getting me approved.

Ben larkin

23 de may. de 2016

Went to danbury kia for a 18k service. very happy with the service performed on my car. I will continue coming back for future servicing

wedingerbb

20 de may. de 2016

I waited in the waiting area for oil change and tire rotation. It was the shortest wait I have ever had. Morgan who checked me in was completely professional and informative. I needed help with resetting auto lock/unlock feature. The technician who worked on my car patiently showed me how to scroll through the menus with the app on the steering wheel. Appreciated that very much.

Ronniebaseball

20 de may. de 2016

Friendly, very helpful and willing to get you the best price for your budget and situation. Brent was very knowledgeable on Kia's as well at other cars.

Kenny B

17 de may. de 2016

Went to Danbury Chrysler Dodge Jeep Ram to look at a used vehicle for my daughter that we saw on line. We didn't call first and when we got to the dealership the car had already been sold. We were met by salesman Vinny Guilfoil. I told Vinny we had a special interest in the vehicle we saw on line really for the price. I had a number in mind that I wasn't going to exceed. Vinny went over your inventory at or below our budget. I purchased a 2007 Nissan Versa which my daughter really liked. The car was very clean and appeared to be well maintained by previous owners. Vinny was extremely professional, knowledgeable and easy to conduct business with. When I met with Justin to finalize the sale we spoke about an extended warranty which I did end up purchasing; not because I felt pressured to do so but because it made sense. Alll the staff we came in contact with were helpful, experienced and friendly. I would highly recommend your dealership. Thank you

My new car

14 de may. de 2016

My lease was up and I needed options on a new vehicle or purchasing. I loved my sonata but am very glad to have a Kia that meets my needs

Freelun

12 de may. de 2016

The customer service at the Danbury Kia is friendly. The walk you through what is going on and give advise that is valuable. They are there to help not over sale. The courtesy ride also very nice and made me feel comfortable.

slowchatter

30 de abr. de 2016

Service Advisor, Al Rhode, was very accommodating. The replacement GPS sytsem had to be ordered before hand, and I was very happy that it was on hand for my appointment.The installation was approx. one hour, as previously promised. Your waiting area was very comfortable.

JosieFD

30 de abr. de 2016

I swear I was just going to test drive.... but after dealing with Jeff Sousou and the amazing staff at Danbury Kia (Sal, Tim and Jake) I knew I did not have to spend my entire weekend test driving car after car. Jeff was incredibly patient with the amount of questions that I had regarding the cars, and after driving a few I knew that the first car we test drove was the one for me. I love my new Kia Sorento! I would definitely recommend a Kia - and Jeff Sousou! Thank you!! This was the easiest car I've ever purchased.

KiaRon

28 de abr. de 2016

I just bought my second Kia from Danbury Kia and could not be happier. Jeff Sousou was fantastic. He got me a great car at a great deal. Buy a Kia from Danbury Kia and ask for Jeff you will not be disappointed.

Dawnmarie

28 de abr. de 2016

I didn't know what to expect before I walked in the door to Danbury Kia as my last couple visits were less than desirable! As soon as I entered the dealership I was met by Adam, wearing a huge smile and a warm welcome. I told him I had to turn in my lease and that I had some concerns . He addressed all my concerns professionally and efficiently, I knew I was in good hands as I watched the ball of energy work so deligently for me! From Adam , the new dad in finance , Jake and Abby in service , I was highly impressed . Great job ! And to Bill Sabatini for working so hard turn a situation around and to employ the best of the best ! You had me at " hi"! Dawn Singer

Bobby T

27 de abr. de 2016

t's a nice place to be everyone is so nice to be around they have a lot of snacks and coffee and clean bathrooms and finding a parking spot was so easy.as I was getting my vehicle written up to come into shop it was very nice to see Abby and al and Wayne all working together you don't see that much anymore they are good people at Danbury KIA

TrulyBlessed

26 de abr. de 2016

Jimmy was amazing. He was extremely knowledgable and listened to what I was looking for out of a new vehicle. I never felt rushed or pressured to make a deal that I was not comfortable with. Thank you for a truly wonderful car buying experience. I will be sending my friends and family your way ??

Dib203

23 de abr. de 2016

It's a nice place to be everyone is so nice to be around they have a lot of snacks and coffee and clean bathrooms and finding a parking spot was so easy.as I was getting my vehicle written up to come into shop it was very nice to see Abby and al and Wayne all working together you don't see that much anymore they are good people at Danbury KIA

Susan DeMattio

21 de abr. de 2016

Salesman listened to what I wanted and offered me choices. He did not push any vehicle on me but showed me options and listened to what I was looking for in a vehicle.

Carman 919

19 de abr. de 2016

Because I'm very happy with the people and service KIA has given me for the past (3) years.Thank you.Mt in your service department was very nice & friendly please give her a raise. She told me that they would take good care of my baby Shell-B

Jenn L

14 de abr. de 2016

We really enjoyed working with Jimmy and his style. He wanted to make sure we were happy, found us the color car we wanted, was awesome at keeping in touch before, during and even after picking up the car. He knows what he is talking about, is not a hard sales guy and is honest.

LL

11 de abr. de 2016

I was not happy about having to buy a new car, but the staff at Danbury Kia made it a great experience. Jake and Tim were friendly, helpful and understanding. They made it easy to do business with them, and explained my choices thoroughly without being pushy. They also communicated clearly with us throughout the process, and made us feel like they had out best interest at heart.

RavenAshley

11 de abr. de 2016

When I went in I wasn't really sure what car I was looking for just had an idea. Chris keefe helped me find the perfect car for me. He was very helpful and pacient.

whalerfan

10 de abr. de 2016

My salesman jeff sousou was excellent..no hassle honest and got me where i needed to be in price..would refer to friends and family

jmauro1944

9 de abr. de 2016

It was such a pleasure doing business with Jeff. He sold me my 2013 Soul. He was able to put me in a new 2016 Soul for a great price! The process was painless. I would highly recommend Jeff Sousou and Danbury Kia if you're looking for a new vehicle! Thanks, Joe Mauro

jhoysradt

7 de abr. de 2016

Adam Fauci my salesman was very friendly and helpful with the trade in of my Acura and the purchase of my new 2016 kia optima .He was not pushy like most salesman who just want to make a sale. Adam explained all the paperwork and the financing process which helped make the stress of buying a new car to disappear and not to be a major headache .Thank you Adam and the staff at Danbury kia Thank you , Joel Hoysradt

Gibble

5 de abr. de 2016

Quality work and friendly atmosphere. This was my first service and I'm very happy with the service and would recommend Kia to everyone I know.

Buyer

5 de abr. de 2016

Great price, great car (Sorento), but no one noticed that the car didn't come with any floor mats. Came with a cargo mat but I never bought a car that didn't come with carpeted floor mats. Tried to schedule the mud guards and cargo cover install before delivery but couldn't get the communication lined up. Email system issues appeared to be contributing. Overall, I am happy with the attention, but execution wasn't as smooth as I would have hoped.

spring2016

5 de abr. de 2016

Was nice to know that Wayne and his team were there to help me out when i needed it and look forward to my kia running good again.

mmars

31 de mar. de 2016

An overall excellent experience. I leased two vehicles and spent quite a significant amount of time at the dealership. Everyone was super helpful and friendly.

Edwin

20 de mar. de 2016

The folks at Danbury Kia are always cordial & make the customer feel relaxed. The service is usually done very quickly & unless it's a major job the wait time is minor.

Maria28

14 de mar. de 2016

I was able to drop my car off the night before and pick it up when it was ready the next day. I used their night drop box which was excellent. It was very convenient for me.

kiaowner2016

12 de mar. de 2016

They fit me in on late notice and were very professional. Quick turn around time as well. Very friendly and explained things clearly. Great job.

TeddyRay

10 de mar. de 2016

My wife and I were so happy with Danbury Kia and our salesman Dave Smith we bought a 3rd Kia ( soul ) this week, The deal was too good to pass up. Dave worked harder for this sale than the past two. With our three trade-in's and factory incentive rebates we walked out with three cars this week and saved in the neighborhood of $16,000.000 thats correct sixteen thousand dollars. I look forward to seeing Dave again at trade in time. Thanks Dave and Tim for hooking up the financing. Ed Raymond

mela0417

9 de mar. de 2016

Great Service always. They always check all aspects of car and let you know what needs to be looked at and worked at. I always wait there for my car while it serviced, nice area and clean waiting area. All employees are very friendly and nice.

zeile33

6 de mar. de 2016

I have been going there since I bought the car 4 1/2 years ago. They do a great job. Was able to get a loaner this time.

vag77777

3 de mar. de 2016

The only person who actually helped me at the dealership was Mr. Jeff Sousza. I had a bad experience with the actual dealership and the finance managers, but this man (Jeff) was actually helpful and reached out to me a few times; and even after my bad experience. He's a respectable guy. Thank you, Jeff.

Dick Felten

3 de mar. de 2016

Excellent and professional attitude. Friendly & courteous.reasonable pricing for services. I have previously had 5 Hondas and recently made the change ( approx 1.5 yrs ago). I have been pleasantly surprised at Kia' performance and attention to detail plus customer attentiveness . Recent organizational changes are a further step in the right direction. .

Newkiaguy

29 de feb. de 2016

The salesperson was very helpful, friendly and engaging. I was very happy with the pricing and financing terms. I had expected that I would have to pick up the car the following day and was happily surprised that they took care of all the details quickly and I was soon driving home in a car that I enjoy more with each succeeding trip.

TeddyRay

28 de feb. de 2016

My wife and I Stopped by Danbury Kia today to check out a sale, I was helped by Dave Smith, Dave is a real person, Knowledgeable about Kia's and not a pushy person. I liked his easy approach on selling me a new Sportage. I bought the Kia and Dave set up everything from financing to delivery. I will return for another Kia because of Dave's salesman ship. Thanks Dave Ed Raymond

Meadows

27 de feb. de 2016

The service department was friendly, efficient and detailed. It was a pleasant experience and my car was done in an timely manner! While I waited I was able to do some of my work in their internet cafe with free wifi service.

Trapp

26 de feb. de 2016

What an amazing experience with the Kia family in Danbury. Not pushy, friendly, patient and made sure that we left with something that we could financially budget and that fit our needs. The best part of it all was being invited to join a few of them for dinner to celebrate our purchase. Thank you Kia Sales Team and Kyle in Service for your referral.

brenda_leighh

26 de feb. de 2016

only dealership I'll ever go to, everything is perfect all around. best customer service and always a job well done. no issues to follow up with after my car was fixed.

Lawnology

25 de feb. de 2016

I was helped by Adam Fauci & Dave Smith and both were excellent. I am not a big fan of dealing with car sales people but Adam and Dave made purchasing my 2016 Kia Forte an enjoyable experience. I will be back in a few years to update my wife's Kia which we also purchased at this dealership 4 years ago. - Dan K. Poughquag, NY

HeatherP

23 de feb. de 2016

I recently purchased a 2016 Kia Sportage. I was treated with courtesy and they made sure my needs were met. They worked so I could get the car I wanted at the price I could afford. When the salesperson I was working with was not in, they made sure I got someone who could work with me on his behalf instead of making me come back.

mikie d

20 de feb. de 2016

I don't normally like dealership visits, but this one was a pleasure, i was greeted with a smile and it was great for the rest of the wait. They were efficient ,knowledgeable ,the coffee was good and the lounge was clean with WI and TV ,what more could you want ,45 minutes and I was on my way. I highly recommend this dealership. Mike D of Monroe

therese26

19 de feb. de 2016

We walked into the dealership not expecting to get a new car but with Adams help we are now proud owners of a beautiful car. He did everything he could possibly do for us.

Phreddie5

17 de feb. de 2016

Had an issue with my Optima that needed immediate attention - which I got and was informed of the issue and correction every step of the way!

Ricktravis

10 de feb. de 2016

I never thought that I would couple the words "impressive" and "car dealership" together but it's the best adjective that describes Danbury Kia's service team, sales team and the vehicle itself. Thank you. Rick Travis

1grumpyone

8 de feb. de 2016

I have no complaints, I had asked for a loaner that was not a issue, work completed when promised, car was ready for me when I showed up for pickup

NYR1994

6 de feb. de 2016

Oil change went fine, recall as well, scheduling was easy. Don't know why there needs to be a minimum # of words here, next time I won't review because of it.

dusty

31 de ene. de 2016

everyone was very courteous. answered all questions. relaxing atmosphere while we waited. we were offered and accepted a free car wash which was unexpected but very nice.

Frank

27 de ene. de 2016

Great place, excellent service, great people, everything was easy and simple, didn't take long. I recommend Danbury Kia to everyone best people I've ever dealt with

Pleasant

27 de ene. de 2016

The staff are professional and friendly. Abby was very helpful and knowledgeable. Facilities clean. My experience was very pleasant. I waited for service to be completed. It was done timely. I appreciate the car wash also. Thank you.

Yourmom

25 de ene. de 2016

My father recently passed away and my lease was up on my car. Harry and Sal pulled out sll of the stops to make it a happy experience

carguy,wayne123

23 de ene. de 2016

Al Rhode is professional, courteous and knows the business protocol associated withwarranty repair. He had his hands tied with regard to Kia's insistence that they had to duplicatea problem stemming from the vehicle's AWD rear differential. I offered to let him keep the vehicle as long as he needed. Al put me into a loaner car and was able to source the problem. The rear differential was replaced. Unfortunately the problem did not go away entirely. Al called me and will go to plan B.I have full confidence that he will not only troubleshoot but solve the problem.The only complaint I have has nothing to do with your organization but with KIA. We leased their top of the line Sorrento and it has fallen short in my expectations. However, I remain hopeful that this will be reversed. Thank you for the opportunity to relay my experience.

Missy1975

21 de ene. de 2016

This dealership is the greatest.. Great customer service and caring.. I never thought I could get financed and they work magic.. They are a GODS gift! Jeff Sousou is the guy to see! They can put almost anyone in a car! Thanks Jeff, Jim an all the workers in Kia of danbury ct at 100A Federal rd!! Your the greatest!! ??

buddkelly

20 de ene. de 2016

Mr. Sousou helped my brother three years ago to lease his Kia Optima, as soon as we entered the building without an appointment he was quickly recognized. Proceeding this he worked with us quickly to try to get me the best car and price for me. That night I was able to drive my brand new car off the lot feeling extremely grateful we had the pleasure of working with Mr. Sousou. I would definitely recommend this dealership to everyone in the future and would share my wonderful experience with Mr. Sousou.

murlyn72

20 de ene. de 2016

The staff was friendly and knowledgeable. The service was done quickly. Loved Abby's personality. I will gladly bring my cars back here. I have never had a bad experience at this Kia.

toddalicia

19 de ene. de 2016

Jake listened to what we were looking for, found the perfect vehicle and we drove away with it that afternoon. Jake was courteous, well informed and made the whole "car-buying-thing" a pleasant experience.

kiaowner2016

13 de ene. de 2016

Was in and out quickly and treated with respect. Was offered a loner car and I felt the staff went above and beyond. Very good experience.

howard13

12 de ene. de 2016

liked the price,liked the trade-in offer,liked the Forte model and especially the hatchback 5 which had some extras not available on the sedan

karen02

5 de ene. de 2016

My husband and I went into kia where we were approached by Rich who helped us find a car we liked and took us for a test drive. My husband loved the car and so to our surprise we walked away leasing a brand new kia. We came in just looking to see what kind of year end deals were available and Rich did his best to put us into a monthly payment we were comfortable with. He was friendly and warm and seemed to care without being overly pushy. He is deff an asset to the company.

Sampson1

5 de ene. de 2016

We are very pleased with our experience at Danbury Kia . Our salesman Jimmy was extremely knowledgeable . He listened to our wants and needs and made sure we made the right decision for us . Justin in the financing department made the purchase a pleasant experience. I will highly recommend this dealership to my friends and family as well as do business with them again . Thank you!!!!!

RMLugo

2 de ene. de 2016

I went into Kia Danbury and was greeted by Rich Trocolla who made us feel welcomed and confident that we will find a car in Kia's lot. I have gone to other dealers that didn't care about what We wanted, they just wanted to sale us their old chalapee's. Sure enough We found a car within our budget range. Thank you Rich for being patience and finding us our new car. We love it. We highly recommend Rich Trocolla to others. He made our New Year day a great one. R&M Lugo

shadow

1 de ene. de 2016

I went to the Kia Service Dept to have recall work done. The experience was a very good one. Billy was very helpful in directing me where to go and park when there was no parking. He quickly took my vehicle. At the end of the service, he greeted me and quickly helped me to my car. He was professional, friendly and very efficient. Upon checking in the Service representative had another customer. Tiffany quickly greeted me in the meantime. After checking in, I went to the waiting room. Tiffany immediately came to the waiting room and asked if I would prefer not to wait for the 2 1/2 hours. She offered a loaner car. Tiffany was quickly set everything up and I was on my way. Having been in the service industry myself, I recognize employees that go the extra for customers. Both Tiffany and Billy showed this quality. Thank you for making a the experience into such a pleasant one.

Ed

29 de dic. de 2015

The service team is fabulous. Very helpful and quick. Will bring back both our cars. TV coffee and tea and alway pleasant conversation with the sales staff. Would recommend highly .

Michelle8

28 de dic. de 2015

Was pre approved for an unknown amount ...they never told me my apr. Had me waiting for hours and didnt buy the car because they did the bait and switch with the price and monthly payments...dont waste your time!

denali

27 de dic. de 2015

Do not trust this dealership. First they say they cant come off the sticker price at all. I Know people in the business and when confronting them with ridiculous unnecessary fees , they became defensive and lied about being optional. Would never buy a car from these shady people. Make sure you negotiate price prior to financing.

LBK76

23 de dic. de 2015

Customer service and friendliness are always very good at Kia. They are generally timely with my services. In the past I had many issues trying to access people by phone when I call but more recently, it's been much better. The cost of services sometimes feels high. Last time I was there they recommended a transmission fluid flush and I was able to get it elsewhere for over $100 less. The lounge is comfortable, but the coffee is terrible! :-)

teetee55

23 de dic. de 2015

Everything was fine Personnel friendly, waiting area clean work done promptly and thoroughly I was in and out of there in less than forty five minutes..

vlojr

22 de dic. de 2015

Prompt service. Beat the expected wait time by a half hour. Excellent customer service and comfortable waiting area. Will definitely use again if I need service or to perform recall work as was performed this visit.

Luizribeiro

18 de dic. de 2015

Very professional, reliable and friendly!!! There was a excellent visit from ATo Z... Git problems with breaks and tires and they did also a car inspection to be sure about safety and service quality...You guys ROCK!!! Thank you!!!

graymuzzle

12 de dic. de 2015

It was just four hours from walking into the dealership to driving out in my beautifully prepped Kia Soul. Rich Trocolla even delivered my new car to the house on a Saturday night.

rjubackataol.com

9 de dic. de 2015

Professional, polite,and honest. Very happy with the salesmen Jeff Sousou, he went above and beyond to help me in every way. Great follow up with no hard sell.

harry

1 de dic. de 2015

Courteous and dependable service at reasonable price......oil change, fixed tire pressure warning light, and performed software upgrade.......car was ready on time.......well done!

beebe,mark

29 de nov. de 2015

My husband and I spent 4hrs with a 6 yr. old at the Danbury KIA...Jake was awesome with the 6 yr.old.We were well informed on what was happening during our 4 hr. stay.

ggeller2

24 de nov. de 2015

Everyone was very helpful, I was able to get the exact car I wanted within days of coming in! I would definitely recommend this dealership.

Heather72

24 de nov. de 2015

Jake and Sal helped me to get into a newer and safer vehicle for my family. Everyone was polite and courteous. I would recommend shopping with them.

Retirement

23 de nov. de 2015

We had a hassle free experience. Harvey was knowledgeable and friendly. We left feeling comfortable with our purchase and not like we had been taken advantage of.

cib_barry

23 de nov. de 2015

This dealership is nothing short of fantastic from the salesmen to the service department. I got a great deal on my car and the service people are all friendly. I moved to Dutchess County, NY but still make the trip to Danbury to have my car serviced.

Kia kelly

22 de nov. de 2015

Finished work on time as promised. Clean waiting room and bathrooms, with beverages available while I waited. Service department took care of me quickly and efficiently.

Nygiants2015

22 de nov. de 2015

Just got my first lease car from Rich Trocolla at danbury kia. Rich and his co-worker (Dave Smith) I think help out in the sale and kept me in budget with the car and insurance. They work good together getting me what i wanted.. Thanks guy's

Deniselacerra1

21 de nov. de 2015

Jake really helped us out. He not only found the perfect car for us but got us a great deal as well. We got the lease we wanted and he did nothing but be respectful and make sure we were happy. I will be definitely recommending friends to him. Thanks Jake!

jr77020046

15 de nov. de 2015

Cambio de aceite, wipers, y revision general. Estoy listo para el invierno. Personal muy amable, y listos para atender. El servicio fue relativamente rapido. La sala de espera tiene wifi y un delicioso cafe. Gracias.

diane613

12 de nov. de 2015

I just leased a Kia Forte from Jake Green of Danbury Kia, he was very helpful and friendly. I needed a car to fit my budget and James did just that. The entire staff was also extremely friendly. My daughter is looking to purchase a new car she was so impressed with James and the staff that she intends to purchase a car from Danbury Kia.

Meadows

10 de nov. de 2015

Jeff Sou Sou always goes above and beyond to make our experience extraordinary! We're repeat customers and always get into the right vehicle within our budget with his help. Danbury Kia has great customer service in all departments.

murlyn72

6 de nov. de 2015

extremely friendly staff. quick service with complete explanations of what was done. I have never had a bad experience at this dealership with either sales or service.

jb10462

6 de nov. de 2015

I rcently purchased a KIA FORTE SX from James Canavan,he put me in a car that fit my budget,made me feel comfortable.I was expecting to be pressured into buying a car that was right for them, not me.James was very knowledgeable and really couldn't have been nicer,i had a very pleasant car buying experience.Kudos to James Canavan and Wayne Maher,the service manager.

Amontes181

6 de nov. de 2015

I always feel like my car is being treated like they would treat thier own. The staff goes above and beyond everytime I come in to Service my vehicle! Great job to all!!

joetdo

3 de nov. de 2015

What a great job done by all! was very very happy with the service I received! the work was done fast and the service was great! Julio went above and beyond! THANKS!

daleinkny1987

28 de oct. de 2015

I believe he was very helpful and and gave me all the information that I needed. He is the only one who came out to help me and choose the right vehicle for me.

Edwin

23 de oct. de 2015

The folks in the service crew were very prompt & courteous. Team member Julio Zallo was very helpfulin helping to insure that all bases were covered for preparing my Kia Sorento for the cold weather months.

Debbie12

4 de oct. de 2015

I had my first service on my Kia Sorrento and so appreciated the information given to me. Julio went over all the items, I needed to know about my new car. He was very nice, helpful, answered all my questions and gave my car back to me in a timely manner. I even had to go back to Kia the same day to address a light" that came up after I left the dealership. They took the car in again and said I had a nail in the tire. They fixed it immediately and did not charge me. That's great service!!! Looking forward to working with these nice people in the future.

Diner lady

23 de sep. de 2015

They fairly quick to check me in. Was very polite and helpful. They checked for any recalls or other problem while I was there and fix them

cib_barry

16 de ago. de 2015

I was in for a regular maintenance for my car. Dennis explained everything that was done and how my brakes, etc were rated for this service. I was also given a free car wash. I thought that was very nice. Was never given a free anything.

jnicoletti

10 de ago. de 2015

We were treated with respect from the minute we walked in. Our salesman Phil took care of all of our needs and was not pushy in the least. We let him know what our need was and our buying timeframe and he made sure we got what we need. I highly recommend this dealership.

CarolGearing

10 de ago. de 2015

We always have an easy time when we service our cars at Danbury Kia. Everyone is so helpful!! We always leave confident that our cars are well taken care of. And this time we got a free car wash!!

Jackoboy

2 de ago. de 2015

Good visit, friendly service, short wait time, in and out, considerate employees. Only issue was a greasy door handle when I returned to the car.

FTC1

27 de jul. de 2015

Julio was absolutely awesome. He went above and beyond the call of duty. He stayed late to be sure that I was able to get my car. I would recommend him and there service group to anyone who asked.

rayrayred

26 de jul. de 2015

I took my 2015 Optima to the Kia service center in Danbury last Thursday (7/23/2015) because of an oil leak and was told by who I believe was the service manager that they were unable to check the car until possibly the following Monday (7/27/2015) because of the amount of backed up work they already had. I was unable to leave my car there since it was my only way to get to and from work so I decided to schedule an appointment with the receptionist. Right away the receptionist showed great concern and tried to set me up with a loaner vehicle (she was excellent and very helpful). When she presented the paperwork to the service manager he immediately flipped out and said he never approved it. She explained the situation to him and mentioned how it should be a priority to at least check my car because of the oil leak and that it was unsafe for me to be driving around like that which I completely agreed with. The manager continued to say no because of the workload and said I had to bring the car back on a later date. I was left with scheduling an appointment to take the car back 4 days later. I feel the situation should've been handled better and in a more professional manner especially in front of a customer and his 4 year old son. Both the receptionist and the service manager apologized to me afterwards, However I was left with buying engine oil, very limited options and driving an unsafe vehicle for 4 days. From my observation the oil leak is coming from the bolt/screw where the oil drains from. I just got my first oil change serviced at this same location about a month ago. I'm not sure if they left the bolt/screw too loose or over tightened it causing it to strip, I'll let the "professionals" figure it out on Monday.

ladyluck7904

19 de jul. de 2015

My service was great new service manager guy was polite and on top of things. Only bad thing was someone test driving a jeep next door parked their car behind mines so when it was time to service my car i was delayed 40mins before we could find the owner to move it. Jeep customers and dodge should park on their own lot. Second time ive had this happen

Loveit4

17 de jul. de 2015

My Sales Consultant Amanda Karaqi was very personable, attentive in a manner that was very professional. Amanda went to great lengths to make me happy.

jim1203

8 de jul. de 2015

Buying my new Kia Sportage at Danbury Kia was a memorable experience. They treated me with respect and they gave me a great deal. I would recommend Danbury Kia to my family and friends.

Shares

3 de jul. de 2015

The staff was very friendly and wanted to help me get the car I wanted. They were thorough informative and professional. I am willing to go back when ready to purchase another vehicle

LBK76

30 de jun. de 2015

When I come to Kia for service, I always have a good experience. If the service takes longer than it should, the staff are always aware of this and there've been several occasions where they gave a discount because of the wait. Julio was helpful and tried to outline all the parts of my service and what the car needed, and was more thorough than many service people I've had, trying to explain to me (a car layperson) the specifics of what was involved. My main complaint with the Danbury Kia service is the phones. When I call to make an appointment, I often get a voicemail. I NEVER get a call back the same day I leave a voicemail asking to set up a service, which is very frustrating. I typically just try calling again the next day until I reach a person. I set up my appointment a week in advance, didn't get any sort of confirmation call, and when I got there at the time of my appointment, they didn't even have it listed. I was grateful that they squeezed me in w no problem, as I had the day off just for this.

freddyjaram

29 de jun. de 2015

My car is one week old. Service and parts representatives are no help. People are not motivated at all to serve the customer. My steering wheel came with a tear, the answer of service department was "I don't know, send it to detailing", any other car brand has a warranty over the conditions of the car to be sell. I expect the car looks new because is 6 days old.Thanks to the salesman who really went over his job to help me with this mess.I am calling Kia motors to let them know of the poor service that their brand is being offered in this dealer.

CmooreCT

24 de jun. de 2015

I have had my car serviced at Danbury Kia since I purchased my Optima in 2012. Every experience of this dealership has been a wonderful experience. From the sales floor to the service bays. They are always accommodating, provide a clean inviting waiting area, all of the staff is always friendly and knowledgeable. I highly recommend them.

kia4life

21 de jun. de 2015

My last two new Car Purchases have been with notable dealerships. With less then pleasant results, my wife and I decided to give Kia a try. I went into Kia of Danbury and spoke to Jeff Sousou. I sat down and told him what I was interested in and what I could afford. Most salesman I've dealt with in the past would try and steer me into a vehicle they were trying to push off the lot or give some sales pitch on how something else would be better (When it usually isn't the case). We had some back and forth but he was always calm and understanding of me and my needs. When the day was done, Jeff met 95% of my needs (Some were high demands). I walked away with 2 vehicles (Optima and a Sportage). I'm happy and more importantly my wife is happy. Thanks for the pleasant experience!!

hal2015

20 de jun. de 2015

I needed to change an oil, cabin filter and had two recalls, so dropped the car and asked to service it as soon as possible (needed to work later), so stuff worked very fast, one took my car, another filled the information in the computer, third continued with me. All stuff worked very fast and sharp. When I came back to pick up my car, Bill Pfeiffer oversaw the service performed and explain everything what was done. So I am very satisfied with my visit. Great job!

dmatthews1677

12 de jun. de 2015

We dealt with other dealerships and did not receive the kind of assistance we got at KIA.Anthony Henry and Tim Allen were most understanding and cooperative with our financial situation and indicated that KIA will work with us and we were completely eliated. Then when we got to meet Justin in your Finance Dept. - words can't say enough about this gentleman. Justin was so kind and cooperative with our financial situation and he said to us "good people that end up in a bad situation still deserve a second chance" - our response was "WOW"!!!

Pweege101

10 de jun. de 2015

I came in for an oil change and was treated with great kindness and respect. I was able to wait for my car in a comfortable lounge and was entertained with a tv show.

Kia man

8 de jun. de 2015

Very satisfied. Julio oversaw the service of my car and was willing to explain/review everything with me. Hopefully when I bring my car in again, he is working that day. He was very friendly and helpful.I can't submit until I put a sales name down but I was not with sales. I

JenniferW

6 de jun. de 2015

My '08 Kia Rio lasted 193,000+ miles and when it was on it's last legs the team at Danbury Kia, led by Nicole Cherubini made my trade in quite painless. Within 2 1/2 hours I left the lot with my brand new 2015 Optima!

lisa12345

5 de jun. de 2015

Nice friendly people Very honest and sincere no pressure and got a great deal love my loaded v6 Sorrento. I hope this type of service continues throughout

Khaaversen

3 de jun. de 2015

Very helpful and they even fixed my tire! For free! I would recommend to others.h h h h h h h h hh h

first_sonata

30 de may. de 2015

I have a 2014 Sorrento - a great car. Brought it in for an oil change and was glad to find they also did a free vehicle inspection! Now I know I will need front brakes in a few more miles. The price was great...they use new oil...not recycled like the cheapo oil change shops...and every other oil change is free. No need to go anywhere else for service. Thanks Danbury KIA!

Amontes181

26 de may. de 2015

Was a faulty connection. I assumed it was a bulb out. They fixed it, no charge! That's how I know I can trust their repairs!!

Jennstgeorge

26 de may. de 2015

I'm loving my new car! Justin, Ed and Jeff did a great job helping me find the right car at the right price. Excellent job!

luap37

19 de may. de 2015

Everything was wonderful, I received a great deal, Phil is a great salesmen, I love my new car and I will definitely recommend Kia to friends and family.

Mr. Pickles43

14 de may. de 2015

It was another easy, no pressure experience. Amanda met my expectations on price and what I needed in a vehicle. I will be back again.

danburyauto

9 de may. de 2015

Julio and the service team were very helpful, informative, thorough and efficient. We plan on coming back. (this is all we wished to say)However, we find this "interrogation" by Dealer Rater customer satisfaction tool obnoxious. This experience will keep us from using it again.

bj

8 de may. de 2015

I needed extra time to explore options for a car purchase and Jeff worked with me and didn't pressure me. He gave me the time I needed while guiding me to what best fit my financial needs and the type of car I wanted. He was an excellent salesperson.

dougCollins

7 de may. de 2015

It was a great experience from the start to the purchase. I love my new KIA!!!Phil was great to work with and very professional and knowledgeable of the KIA brand. A pleasure to work with.

cece

6 de may. de 2015

Jeff was very helpful and knows his cars and history about the company. Everything he said he would do, he did. I appreciate an honest person who follows through.

Lono

5 de may. de 2015

It was a good experience from beginning to end. Phil the sales person was attentative and listen to what we were looking for. Phil was knowledgeable and took time to explain things to us. I would recommend to friends

MR ED

4 de may. de 2015

OUR SALES ASSOCIATE JEFF WAS A PLEASURE TO DEAL WITH NO NONSENSE TRUTHFULL AND PROFESSIONAL WOULD RECOMMEND OTHERS TO JEFF . ALL IN ALL VERY PLEASANT EXPERIENCE.

Cindy1207

4 de may. de 2015

Amanda karaqi was a very pleasant, friendly sales person. She was very helpful, patient when we were trying to figure out financing. The test drives were very helpful and informative.

Fernandodawn

1 de may. de 2015

Dealership was great in working with us. Would recommend to anyone who is looking for a new car. Even though we were just looking, all our concerns were met and resolved.

Spsp2015

28 de abr. de 2015

Many is a great sales associate and very knowledgeable about cars. He works at the Dodge store. I will definitely recommend this place. As well Manny, the sales associate.

arb

22 de abr. de 2015

Danbury Kia made our experience getting a car so easy. Nicole, our salesperson, was so helpful and got us the deal we were looking for. Thank you!

cinibonez25

18 de abr. de 2015

everyone was very helpful and kind. Very accommodating even on such a busy day. Helped me get exactly what I was looking for. Thank you for everything.

Guido

17 de abr. de 2015

Ed Rice (Sales & Leasing Consultant) is a very nice, helpful and experienced Consultant.We went to other Kia dealerships before we decided to go with Kia Danbury.I would definitely recommend Kia vehicles and particularly this dealership to others.

Bob & Mary

9 de abr. de 2015

Timely and perfect workmanship. Nice place to be!! Pleasant people, clean, welcoming and makes the recall painless. All the sales & repair techs are people friendly.

michael131186

8 de abr. de 2015

I had what it sounded to be a lifter knock and needed a recall taken care of. They got me in quick, Everyone whom I spoke with was friendly. They got my car done quickly and had it back to me. They took care of all my needs. So far its been great working with Danbury Kia.

mcronin911

5 de abr. de 2015

I had my 9 month old with me, so waiting a hour and a half for an oil change and tire rotation is unheard of. I realize I get a "Multi-Point" inspection as well on the car, but Valvoline has that as well and can do what I just had done there in 30 minutes flat on a busy day. So, I would say the time it takes to perform maintenance needs to be improved. Also, I noticed their wasn't a baby changing station in the mens room?

Tmuniz452

4 de abr. de 2015

John called me from service and informed me of my repairs. Also how much would it be before they started repairing my car. Which I think it's great that he did that for that reason I would recommend your dealership to any one and of the excellent work you do there.

louise

31 de mar. de 2015

We walked into the dealership, and weren't really sure about wanting to stay with Danbury Kia,as my lease was coming due. However, with the teamwork of Phil and Jimmy, and some help from Harvey, I found the perfect vehicle for me, and a great deal. They really bent over backwards to keep me as a customer.

Mary

26 de mar. de 2015

We thoroughly enjoyed our car-shopping and buying experience with Vinny and the crew. Vinny was knowledgeable and thoughtful, and helped us weigh our purchase so that we got something that was exactly right for our situation. (He is also funny, and that always helps.) Then, to top it off, because I was solo the day I finished the sale paperwork, Vinny (accompanied by someone else, so thanks to that person too!) drove our new car to our house -- dropping it off personally so I wouldn't have to make another trek to Danbury from my home in south Ridgefield. What great service!! And, after just a few days of driving our cute new little Soul, I am beyond impressed with the car itself -- what a great buy. It drives like a much more expensive car, the internal fittings look and feel like a much more expensive car -- and it's cute square profile means I can find the darn thing easily in any parking lot in town, which are otherwise awash with same-looking SUVs and sedans. The Kia quality seems outstanding, and I am really looking forward to driving days ahead! We are very happy with our Kia purchase, and our experience with your dealership. Thanks to Vinny, Justin in finance and the really nice woman whose desk is next to Vinny's and whose name I forgot to get. Thanks, all!

Carolyn

25 de mar. de 2015

I had been car searching looking to trade in my van as my kids are grown, wanting to down size....This was my 3rd visit to KIA in Danbury, I found a beautiful Lexus for a excellent price! it was a as it vehicle BUT Phil and Justin agreed to fix some small items (but costly items) shows they care if your happy with the vehicle before you leave, they were under no obligation to fix anything BUT did and them some!!!! THANK YOU PHIL & JUSTIN FOR A PLEASANT AND STRESS FREE EXPERIENCE OF PURCHASING A VEHICLE WHICH IS USUALLY A STRESSFUL EXPERIENCE !!!! Carolyn Joseph

ridgerunner16

5 de mar. de 2015

This service visit was for 15,000 oil change and service. They took it in right away and everything was done as expected. The parts manager was very pleasant and helpful to me as well.

Kathy from CT

4 de mar. de 2015

Excellent product. Excellent staff in every department. Professional, knowledgable, and accommodating. Would definitely recommend Kia vehicles and particularly this dealership to others. Thank you for for a good though expensive experience. Why expensive? Because we went in with the intent to purchase one certified used vehicle and ended up purchasing two brand-new vehicles!

Cmel

24 de feb. de 2015

Nicole was professional, businesslike, and knew her product. She followed through with the deal and stuck to her word. The deal was quick and to the point.

KLynn3656

7 de feb. de 2015

I was told a hour for my service but I ended up being just about 30 minutes for my first service. Also I got plenty of reminders prior to my service appointment that were very useful. The email one was the best reminder because I was able to go back and look at it easily. I would say the only negative thing I had was once I was back in my car ,my phone no longer connected via Bluetooth and I had to reset. I didn't know my service appointment would effect that.

VLW

2 de ene. de 2015

Loved my experience, Tim was great to work with and I got a great car!!! What I didn't like was the girl workers, leaning and sitting all over the cars. I was looking at the car that I ended up buying and they were all over it. They could scratch the paint and I didn't think it was professional. I didn't see any of the guys doing it!!! If the girls were that bored they could of been dusting off the cars inside that were very dusty.

Mikes

31 de dic. de 2014

Ray & Tim worked magic to get me a car I loved & could afford. I've had Kia's before so I knew the quality of the vehicle & felt comfortable with the brand.

davevans

27 de dic. de 2014

I had the best experience any one could ever wish for. ..Jeff Sousou, Joe and Dave all worked with me and made my leasing deal as easy and good as can be. It was a very busy day and even with the volume of people that were there, I felt very comfortable and drinking their coffee and watching TV in the clean waiting room while I waited for my new Forte to be processed was a pleasure. This dealership is the best.

SuzGraz

23 de dic. de 2014

I came into the dealership with the purpose of finding a car for my husband but ended up buying my car before he even decided on his! Jeff and Joe were excellent, informative and patient as we manuevered our way through the purchase. Their guidance and demeanor was very nice to find and deal with. They are excellent representatives for your company!! I thank them for all their help with me and for the unending support and information in helping my husband make a decision. Kudos to KIA of Danbury!!

rsdoherty2002

22 de dic. de 2014

We traded in our Kia Optima, which we were very pleased with. Never any repair issues in the nearly three years we owned it. We moved to the Danbury area and are expecting more snow. Nicole gave us a wonderful presentation on the Sportage several months ago. After shopping around, a bit, we returned to Nicole and closed our deal. We are now proud lessees of a Sportage. A big plus, we get better gas mileage than expected. We love it! Rob and Janine

j1nobs

11 de dic. de 2014

Thanks God that Chris in the service department was able to resolve the problem with the power draw causing the dead battery. It is a pleasure to get in the car and have it start every time.

theaniman

10 de dic. de 2014

I had owned a Kia Spectra for nearly 10 years before I started to look at replacing my vehicle. I test drove a 2015 Kia Forte5 and wanted to get the car if the financing was feasible. Jeff gave me a superb experience buying this car... I took it out on Wednesday and went through the preliminary paperwork on Thursday before picking it up on Saturday morning. The entire process was painless and transparent, and Jeff was (and still is) willing to help with any questions. Everything was at my own pace, and I will definitely tell anyone looking for a vehicle to check out the Danbury Kia dealership and Jeff in particular. Can't wait to drive this Kia for another 10+ years!

dawnie123

2 de dic. de 2014

Best dealership I have ever been too. Jeff Sousou and Joseph Hernandez are wonderful and you shout stop in and take to them. You wont regret it

mimzilla.1428

22 de nov. de 2014

I'm a 25yr old single mom and I dreaded the process of buying a car. Honestly I put this off for as long as I could. I dreaded getting a "shark" sales person, and a terribly expensive car payment. I didn't think this would turn out well.I researched dealers in my area and Kia of Danbury had the best reviewes. I brought my mother and my son for moral support. As soon as we walked into the lot, Jeff came up to us and offered his help. He was very easy going payed back. I test drove a few cars and when it came to the moment of truth. He worked with my budget and along with the help of Dave, I got something better than I expected at exactly the price I wanted to pay.All I would say is. Thank you Kia of Danbury and thank you Dave and Jeff. You guys rock!

salazar_lina

21 de nov. de 2014

Jeff did a great job. He was very patient and not pushy. Made sure we understood everything and had no questions unanswered. He gave us valuable tips as well. After the sale I had a concern with warranty document and Jeff was prompt in answering back to me and making sure the issue was resolved. Very personable experience. Thanks Jeff.

Cbtingley

8 de nov. de 2014

Very helpful and efficient, I was in and out with my new car in just over 2 hours. Joe was also very helpful and was willing to work with me.

mlapak

30 de oct. de 2014

Jeff Sousou was excellent and very easy to work with. I would recommend him to anyone. He was knowledgeable, friendly and went out of his way to help me with my Jeep.

mmazal

29 de oct. de 2014

Jeff was confident in his product and so made me feel very comfortable in the purchase of my new 2015 Kia Sorrento. Thanks Jeff!! I look forward to working with you again and I love my new car!!!

Jazz935

22 de oct. de 2014

Every time, perfect service. Friendly, helpful staff. Fast service. Always accomidating. I can't imagine going anywhere else. They keep my high mileage Kia Soul running like new.

Katie_cooke92

21 de oct. de 2014

Nicole was my sales person and she was AWESOME! She helped me out so much with picking out my brand new 2015 Kia Soul, which is my first car! She took time to explain how leases work, as well as set up my Bluetooth in my car for me. I would recommend her to anyone looking for a Kia.

kyle.conlan.9

17 de oct. de 2014

I haven't bought a new car in 20 years and was quite nervous. The Kia staff was so pleasant and accomadating!I would recommend Danbury Kia to anyone looking for a new car.

CarolGearing

17 de oct. de 2014

I have never been disappointed with my interactions at Danbury Kia. Jeff Sousou helped us with our last 2 Kias and was extremely helpful with our most recent lease. There is never pressure to buy and Jeff made us feel comfortable right away. He is knowledgeable and professional. Jeff answered all our questions and gave us several options to purchase and lease our new Sportage. I fully expect we will seek Jeff out when we are ready to trade our Optima in sometime next year. Thanks, Jeff for making our experience so comfortable!!

Bharris0721

7 de oct. de 2014

Nicole was great. I told her what I wanted and what I wanted to spend. She showed me the perfect car and made the price work. Was the most painless car buying process I ever experienced.

phyllis.messina.5

3 de oct. de 2014

I went to Kia to look at used cars with my daughter who bought her Kia Optima 2 years ago and I walked out with a new Sorrento. Mike worked up all of the options: buying used, leasing new and no pressure in the decision to to do either. Very helpful and curtious. He even told me things about my old car that I didn't know which made my decision to buy all the more. Great team of people!

Tracy DeLuise

30 de sep. de 2014

Jeff was very helpful with the purchase of my new Kia Optima Hybrid. Joe jumped through some hoops to get the deal done and I really appreciated all the help they both gave me. I would recommend this dealership to my family and friends! Thank you Jeff sousou

revealingpoint

27 de sep. de 2014

Another excellent experience. Having purchased 2 vehicles form this Kia location from Joann (who is exceptional), I brought the Kia Soul in for a routine oil change. When I arrived, I mentioned to BeeJay that I was running on a tight schedule that day because I had to get my mom to the doctor and had to be out by 11:00am sharp! Well, wouldn't you know it, out the door by 11:00am as promised. Thanks to Joann, Joe, BeeJay, and the Kia Service Team, this Kia location is top notch and will continue to recommend them to others!Great job guys!

Freelun

27 de sep. de 2014

The service advisor, BeeJay was extremely professional and help me through the process. She is friendly and made sure I was taken of correctly which is always a relieve.

Teri4167

14 de sep. de 2014

My experience at Kia has always been a wonderful time. No problems, nice and easy! The lady at the front desk of the Service department is always so friendly, she's a very sweet lady.

Mdurdovic

9 de sep. de 2014

I was very impressed with the speed and quality of the work that was done. I arrived 30 minutes early for my appointment but they took me right in. They were very friendly and the price was lower than I expected.

areich2007

5 de sep. de 2014

The KIA Team offers exceptional service. Over a two day period I visited each dealership on Federal Road - Dealership Row, but it was KIA that made me stop and listen. I was very unfamiliar with KIA, but was referred by a family member to check it out. Really it was the candid personal service that hooked me ... they were a pleasure to work with and we'll be sure to share our experience with friends & family. All the Best!

Lisap0198

2 de sep. de 2014

I contacted Kia of Danbury because I wanted to lease a Sorento. I had a horrible experience at a different dealership and was pleased to receive fair and honest service from Tim. He went above and beyond to ensure I was completely satisfied.

Vdeso48980

26 de ago. de 2014

A+ costumer services. I was traveling, therefore, I was over due to get my service done. I explained that to him e he promptly got it done for me.Thank you!!!!

summ1

25 de ago. de 2014

Can't recomend Danbury Kia too highly. Our salesman Jeff Sousou went the extra Ten Miles to see that we were satisfied with our choice and that every thing leading up to delivery went smoothly. He even worked in some extras like special tinting on the front side windows to please my wife. All in all Jeff turned what could be an anxious afternoon into a fun day. I'd reccomend Jeff and his support staff to any potentiol customer...

Jlent051003

24 de jun. de 2014

The experience I had my ray was more than impressive from his honesty, professionalism, knowledge and commitment to putting me and my family in the best vehicle possible. This is our 2nd vehicle from your group and can see many more in the future based upon how we are treated as investors not numbers.

Diane/Kia

29 de may. de 2014

It was my very first new vehicle, I've been through many dealers that just wanted a quick sale, some of them where horrible and sneaky. Someone recommended Luis Silva at Danbury Kia and we were very blessed to have him. He took his time, he was patient, kind, and made all the effort to make sure I was getting the right vehicle. Thank you so much Luis Silva and thank you also Will and Joanne for all your help and effort! God bless!

albert14

28 de may. de 2014

Jeff was very helpful and patient during the shopping process. Also was very patient and thorough explaining the functionality of the car especially pertaining to all of the electronics. I hate car buying, but overall it was a pretty painless experience.

Rippels

23 de abr. de 2014

Nicole was exceptional. She listened to our needs and our needs behind them. She questioned to qualify what we were looking for. She courteously and professionally answered our questions. After she felt confident of how to help us she suggested looking at a few cars in your inventory. We test drove KIA's Sportrac and Sorento. We had already looked at the Suburu, Honda and Hyundai dealerships in our quest of finding the car right for us. KIA Sorento fit the bill. However, it was Nicole's attentiveness, understanding and approach that sold us. She is to be applauded. She worked with us from the beginning; to the end of our experience including setting us up with finance who also presented us with what we needed. Neither were hard sell but listened to and satisfied our needs. When we pointed out damage to the vehicle we bought she immediately brought her manager, Joe Hernandez to review and make arrangements for repair. Nicole brought me to the service department, introduced me to BeeJay Ashley for an appointment. BeeJay was just as friendly, courteous, competent and professional to us. Overall, the entire staff of Danbury KIA deserve a huge pat on their backs. They did not just sell a car but started what I believe is lifetime customers. Thank you, Albert and Andrea Rippel

Lankyo4

13 de mar. de 2014

After buying a car from the dealership, I went to the service center to get minor fixes to the vehicle done. Everything has been done well and in a timely fashion. Dibble had my car in and out in about 10 minutes! Brent was very helpful and easy to talk to. I scheduled an oil change with them so he could make sure the vehicle's issues were taken care of. Everything was fine and he exemplified supreme customer service and friendliness in his dealings with me, even as he was short staffed. I would definitely take my car to Brent in the future as he is committed to getting things done right with customer service and appreciation in mind.

dude500

22 de ene. de 2014

*I posted the below review for Danbury Chrysler, but realize that Nicole is on the Kia side. To give her credit, I've reposted my review of her sales process below:This was the smoothest car purchase I've ever experienced (out of 5 purchases so far in my life). I particularly like that most of the communications (negotiation, price breakdown, insurance and financing) were done by phone and email, so I could do as much research as I wanted in the comfort of my home, and didn't feel like I was held hostage at the dealership for hours (like I felt with 2 other car purchases). I think I spent 2hrs max, with 1hr being vehicle demo and test drive, another 30mins on vehicle delivery and the final 30mins on loan signing.Nicole was my salesperson (same dealership but she's primarily Kia) and she was extremely helpful and easy-going. There was no pressure to buy: Nicole gave us a leisurely (20-30mins) test drive on varied roads, asked what we thought, negotiated and prepared everything via phone and email, and was more than willing to verify vehicle options with me. Props to her for also being one of the few people I've met who daily-drives a stick shift!

jessicalaw7385

21 de ene. de 2014

By far the worst experience buying a vehicle! Stay away!!! My husband and I bought a used Jeep and have owned it for 5 months. It had been in the shop 4 times and towed there 3 times! It runs for a few days and then will not start! We were told by the Jeep service tech that it stalled several times during test drives but that nothing is wrong with it! They are unwilling to help despite giving them what we had in savings so we could get it financed. We pay a monthly payment for a car that barely runs. We were told by our salesman Roland that we bought it as is, and that means sometimes it drives, sometimes it doesn't. Absolutely 100% scam. Save your money and bring your business to a dealership who will stand by their used vehicles and won't just try to get you into an awful vehicle just to get their hands on your money! I've formally lodged a complaint with Chrysler Corp, just terrible!

j3.alejandro

9 de ene. de 2014

Luis silva its a great person he is friendly and would give u exactly what u need. Go to kia on danbury federal rd and ask for Luis silva he's the best.

kml02013

9 de dic. de 2013

I'm not even sure where to begin. I have never been treated so badly regarding any customer service at any kind of business. Just writing about this makes me so angry. I bought my used car from there, and besides the fact that that experience wasn't nearly what it should have been, I wanted the car so I made the deal work. We made a deal that there were a few things that needed to be fixed that I would come back for once the parts were in. Well, after weeks of trying to get a hold of them, and I mean multiple phone calls and emails, I tell them the day I can come in, they call me back to confirm and they confirm a different day! So I have to completely rearrange my schedule to make it down there, I live over an hour away from them. I was only going back there for service because of the deal we made to fix some aesthetic things when I bought the car. They told me it would take an entire day to give me two new rims that were scratched up really bad, fix a piece of plastic, a tiny rip in the leather, and put a new air filter in. I get there, I give them the keys, and I sit down ready to wait for hours. A couple of hours go by and I go to check on the progress. My car had a donut on it. I asked why and they said the "rim guy" came and took my tire. First of all, he took only one, there were two that needed to be replaced. Again, replaced, not fixed. They said they ordered two rims and they were in. They never ordered them. They also told me the rim guy would give it back in a few days. What?! I told them to get my tire back here, that was unacceptable. They couldn't get a hold of him and didn't know where his shop was. Are you serious? They also being to argue with me that it was only one rim to be fixed. So not only do they lie telling me they ordered two new rims and they had arrived, now they're retracting on their agreement. The plastic piece was also not ordered. They did fix the slit in the leather and replaced the air filter. I made them do an oil change for free at that point because when I bought the car, it apparently wasn't done recently. I walked in to speak with the manager, where I stood outside the room because I heard my name, and I continued to stand there and listen to them say some pretty nasty things. I walked in after I heard enough and let them know exactly what I had to say. They began to apologize, offered to pay for gas (but then didn't) and said they'd order the plastic piece and send it to my home. I grabbed my keys, telling them this was the worst experience I've ever had. In fact, I get home later that night and notice that there's a dent in one of my license plates (I'm an EMT and have a EMT license on my car). I have never received the plastic part from them. I wish to never speak to them again and hope only that others read this and don't do business there.

dant63

27 de nov. de 2013

We had the pleasure of working with Jeff Sousou and Joe Hernandez in our search for a new vehicle. The guys were great, they treated us as if we were life long customers from the moment we walked in the door.We hadn't been the new car market for some time,but Jeff and Joe made the process which can be daunting very smooth and easy. Once we were able to settle on a vehicle, Jeff found the model we were looking for and Joe made sure it was in Danbury the next day. I also want to thank Tim and Josh who assisted Joe and Carlos the business manager who pleasantly answered any questions we had about our deal.Thank You Danbury Kia.Mike and Joanne

DanburyKiaBuyer

21 de sep. de 2013

I was in the market for a used or certified-pre-owned vehicle. Going back and forth between other brand dealerships I ran into Joshua Graham at the DANBURY KIA show lot. He was very friendly and understanding from the very beginning. Immediately after I told him what I was looking for he set trust by assuring me he would do the best to get me the car I can afford and that I would love. He did not set any ridiculous expectations or tried to sell me anything I could not afford. I appreciated his consumer understanding.The test drive was very relaxed with a customer-first mentality - no preset "best road" to wow the car.Even before we talked costs Joshua made sure I understood everything the car does or does not include, as well as what my options are. Also, he was very thorough at explaining the warranty included with the new KIA. Very professional.Jeff and Tim were very professional, friendly, and 100% customer driven when I picked up my car. No question was left unanswered and focused on what I needed to know before I left the lot.Will definitely be back and recommend Danbury KIA.

pah307

13 de sep. de 2013

"THANK YOU" TO ALL" I am a working single mom and this dealership moved mountains to get me in my certified Kia Soul; miracles do happen. I am so appreciative for how Nicole, Elizabeth, Joe and Carlos worked together to help me get my car. I was treated with respect, and felt comfortable with everyone. "trust" may not be a word equated with dealerships - but, "trust" me on this personal aspect of my experience with Danbury Kia- "like most, if not all Americans of late, my credit score is equivalent to the number of a weekly minimum wage paycheck in as much as the "number"-in my case divorce... and I am living proof that there are people out there, namely this dealership for me at this moment - who are people too and treated me, their customer, as a person. grateful is the word of the day. although I have a brother and son, who I did consult with privately via telephone, I felt comfortable enough to handle on my own... and both my brother and son are impressed with my outcome with Danbury Kia- happy for me, a sister, a mommy- to be in a certified car. I will be bringing my daughter in the coming weeks to the dealership to hopefully find a certified car. I enjoy my work- work hard- and yes, "everyday, I am shuffling" to enjoy and make the best of my day-

happymrtango

7 de sep. de 2013

I love the way Mr. Allen was patient and understanding of my needs and my financial limitations. He never tried to impose anything above what I could afford, this is important to me as I was advised by everybody of the dangers to be a woman shopping for a car!. Mr. Allen was courteous, pleasant and present at all times. He educated me about my options and about the process and above all, he was very transparent. He kept me informed at all times about the step to follow and he was expeditious and efficient in making sure that everything happen as soon as possible. Although I needed to change my car, which I love, because it was 150,000miles, this was un unexpected purchase and I felt supported , understood and respected all the way. Mr. Allen is most definitely an excellent and personable seller, I would purchase another car from him and I most definitely will refer clients to him, whenever possible. I expect that he will create a career out of this position. Excellent job!

Jasper6211

8 de ago. de 2013

Scott was the best! He was very attentive and friendly. He was not pushy at all! He was extremely helpful and knowledgeable. I would buy from him again any time!

TruthRevealed

25 de jul. de 2013

If I could give more than five stars then I would because this dealership deserves every single one. Between Nicole and James, I couldn't think of a better group looking for the car that I wanted. I have bought cars from 3-4 different states and many different dealerships (Kia, Toyota, Ford, Dodge, etc) and I must say this group is one of the best. Nicole is an extremely nice and polite sales person who doesn't add any pressure to your buying experience and she will go beyond measures to make sure you find the car you want and love. The car that I wanted (2014 Forte) was very hard to come by which made since as I am very particular in my taste. But between the two of them, they made themselves always available and willing to find what I wanted. I honestly couldn't praise them enough. If you're looking for a car, PLEASE go visit them and give them a try. I doubt they will leave you dissatisfied.

rachel2475

24 de jun. de 2013

I had an amazing experience at Danbury kia...it was a pleasure to work with Jeff Sousou. He made us feel very comfortable and he is very down to earth and straight forward and made a rather daunting task (buying a car} very enjoyable! Not only was Jeff outstanding.. so was everyone from Melissa the secretary..to the finance manager and the general manager! I am looking forward to doing business with them in the future and I would definitely recommend Danbury kia to my friends and family!Sincerely a very satisfied customerRachel Goodman

BarbieT

13 de jun. de 2013

Jeff was awesome. He was professional and also friendly and down to earth. I felt very comfortable working with him.My new car purchase went quickly and smoothly. I would recommend Danbury Kia and Jeff Sousou to family and friends.

taylorann

11 de may. de 2013

Went to Kia to purchase a used or new car, we were greeted by JoAnn Amendola who was very pleasant and helpful. We ended up purchasing a 2013 Kia Soul and very happy with our purchase. We dealt with Manny in the financing dept. who was very pleasant and also had the pleasure of dealing with the GM Joe Hernandez. Overall had a wonderfull experience with purchase and staff.

carlsonsk

4 de may. de 2013

My car buying experience was wonderful. The knowledgeable staff was friendly and patient answering all my questions. They were also organized and efficient. I felt comfortable, never pressured into a sale. I would definitely do business with this dealership again.

RichPall

2 de abr. de 2013

I called this dealership to ask about their inventory on Kia Souls. I spoke with Jeff and not only did he tell me the complete inventory, he also took the time to find out exactly what my auto needs were. He then gave me a quote over the phone and promised to take care of me if I came down to the dealership. I did not want to travel to Danbury as the Milford dealership is much closer to my house. However, the deal that Jeff quoted me over the phone was much better then what the Milford dealership would offer me. When I arrived at the dealership Jeff had the exact car at the exact price that he quoted me.Bottom Line - I purchased this car from this dealership because I found Jeff Sousou to be EXTREMELY HONEST and CARING. I am already telling people I know to go see him and I am planning on bringing my daughter to see Jeff when her current lease expires. I would give Jeff Sousou the highest possible rating! God Bless!

peterfb

29 de mar. de 2013

From the initial contact to the end of the purchase process every aspect of taking the new car was made easy and pleasurable. Jeff Sousou is probably the most pleasant and effective salesperson I have ever dealt with and went to extra lengths to ensure that I was able to purchase the vehicle that I wanted in the exact configeration.Manny Pinho completed the paperwork for the purchase with friendliness and a nice sense of humor combined with the level of efficiency required to ensure the vehicle handover was effected with a minimum of fuss.This is the second vehicle I have purchased from Danbury Kia and on both occasions the experience has been excellent.--- After sales service has also been first class.

jeepjylee

3 de mar. de 2013

Excellent and professional services. Very courteous and kind. Would recommend Jeff to anyone. He made my new transition of purchasing my new Kia 2014 Sorento a pleasure. Thank you Jyl S.

stevek41

2 de mar. de 2013

I find are experience at Kia of Danbury was very relaxed and our salesman and finance agent were very friendly and professional, and we found that it was a dealership I would recomend to anyone for there future purchase of a vehicle.

lchambo

20 de feb. de 2013

After purchasing three new Kia's from this dealership between March 2012 and May 2012, we are strong believers in quality of the cars, and this particular dealership. From management, to sales, to financing, to service, they are all extremely professional and we have never felt pressured. At the beginning of this week, we brought our son's 2012 Sportage in for a routine service, and while waiting we decided to wander around the showroom. Jeff SouSou and Joe Hernandez recognized my husband and they started having a general conversation. After one hour, we were upgrading my 2012 Optima (which I loved) to a 2013 Optima SXL (which is absolutely beautiful), with no hassle!! We have owned many expensive cars in the past (which cost much more), and have never been happier with our experience with our cars, a dealership and its employees. Keep these guys busy, they deserve the recognition!!Linda & Scott

polandsprings123

28 de ene. de 2013

Terrific job! Everyone involved with the sale was terrfic! Had a great experience buying my brand new Kia Optima! From Joann, to Joe to Manny! Everything was as smooth and seemless as possible!

Nancyde

22 de oct. de 2012

Joann was referred to us by some friends who purchased an Optima from them about a year ago and advised us to see only Joann because of her helpfulness and "niceness". She certainly was that. We are very pleased so far with the car after owning it for two days. It's pretty and the interior seems to have been very well put together. We'll see. We would recommend her to anyone.

tmnoc1969

16 de abr. de 2012

My husband and I arrived Friday afternoon the 13th after doing some research on line looking for a new pick up truck. I was met in the parking lot by Harry and from when I arrived Friday till we left on Saturday afternoon after we purchased something completely different, Harry was great. We ended up purchasing a used Cadillac Escalade that was a better fit for our family and budget. Harry and the rest of the staff did a great job of making us feel comfortable with our decision and were very fair with the trade in we had and the purchase price on the vehicle we bought. I especially liked when I asked on Friday afternoon how quickly we could have the car delivered to us Harry answered "Does today work for you?". I have purchased many other cars over the years and same day delivery has never been offered. It was only because of our schedule that we had to wait until Saturday.

mjdelehanty

17 de ene. de 2012

It was a very good experience having Jeff handle my search for a used car/trade-in. His work was fast, direct and uncomplicated. My only disappointment was the dollar amount of my trade in, but Jeff put me in the right car for me and took care of all of the details. I would recommend working with Jeff and Danbury Kia to anyone.

mmickie320

31 de dic. de 2011

Danbury Kia was the most positive car buying experience I've ever had. Their friendly, welcoming atmosphere immediately made us feel comfortable to express our family's needs for a new car. Not only did Jeff listen to what we wanted, Joe and Kristen made the transaction happen with very little to no anxiety which normally exists when purchasing such a large item. We walked in that day and drove home just a few short hours later the same day with our new car. I would most definitely, and have already recommend Danbury Kia to all I know.

golsen

17 de nov. de 2011

Tony had a smile on his face without being obsequious and he is a straight talker. I had my eyes on a low-mileage Kia Rio, but Tony fortunately was able to explain to me that the Maszda 6 was "more car"(same price, more mileage, but worth it). He even was able to get me $500 for my old Nissan Sentra as a trade in. Tony took care of switching the plates and the DMV registration in no time. He was a pleasure to work with, I recommend Tony highly. Then he introduced me to Costa, the finance guy, who was just as nice. Thank you guys. Gus from Redding.

nfpress1

24 de sep. de 2011

Very friendly, not pushy and offerd us a great deal without the hassle that usually comes with a new car purchase. Would use again and recommend to family and friends.

atenny

11 de sep. de 2011

Our sales associate, Ray Pacheco was extremely helpful throughout our entire purchase. He was accommodating in helping us to choose the perfect vehicle that would suit our needs. He was willing to give us a fair price for our trade in, which other dealerships failed to do. After purchasing the vehicle he was very helpful in explaining and showing us every feature of the vehicle. He took a lot of time in programming the vehicle to enable us to use our personal cell phones with the bluetooth capabilities. He was very quick in returning phone calls to answer questions that we had. It seemed that his motivation was not to sell us a vehicle, but to help us to purchase a vehicle that was suitable for us and was accomodating to our families needs. The financing process and the transferring of the plates was efficiently handled by Danbury Kia. They made it an easy process. I would definitely recommend Danbury Kia and most especially Ray Pacheco to all of my friends and co-workers. Ray cares about his customers and it makes all the difference in the vehicle purchase experience.

Jazz935

8 de sep. de 2011

I am a long time Subaru owner ( 13 total) but I was interested in checking out the Soul to compare with the Impreza since I was planning on trading in my 08 Impreza very soon. I told them my situation and Jim was more then happy to help. He was extremely friendly and made the whole experience fun. They didnt have on the lot what I was looking for and even after a search could not find one. So they offered me a better equipped Soul off the show room floor at a great discount. They took the time to get the best deal on financing and had me out the door the very same day in a much better equipped vehicle for LESS then I paid for my stripped down base model Subaru. I found everyone extremely friendly and helpful and I would highly recommend checking them out and checking out Kia in general. These cars have improved greatly since they were introduced.

MikeyO

7 de sep. de 2011

My experience was as stress free as they come. I walked in on a Monday, they didn't have the vehicle that I wanted in stock, but they called me back Tues to let me know that they located one. I drove it home Wednesday. They were friendly and helpful, I would recommend them to anyone within driving distance of Danbury.

andrea9458

26 de ago. de 2011

Absolutely would recommend. Excellent sales staff - not high pressure as most dealers are. Excellent pricing, as a matter of fact when we went to pick up the new vehicle the payments were actually lower than quoted. Also have had previous experience with service dept. on another vehicle and was happy that you could make an appointment and wait while the vehicle was repaired. Absolutely would recommend both the dealership and KIA - this was our fifth KIA vehicle purchased!

lisalivia

22 de ago. de 2011

The sales staff at Danbury Kia was truly the best I have encountered. My husband and I walked in on Saturday to test drive a vehicle and walked out with our new car on Wednesday. The sales staff was very informative and very thorough. I would definitely recommend the dealership to friends and family.

Honda417

20 de ago. de 2011

I had a bad experience here at Danbury Kia. I was supposed to meet with an Internet manager at Danbury Kia, they paged her to come to the front but she never showed up. Instead I got a sales rep Anthony who was not very helpful. He did not sit with me and my family to discuss options and pricing, instead he gave me a ridiculous price for a Kia Sportage to lease. No manager ever came out to help me at all. I was there to lease a new Kia Sportage with my family, instead we walked out disappointed and upset. I am very surprised they didn't try to sit and discuss prices and options and made us walk, I wound up going up the block to Danbury Honda and leased a new CRV the same day. Danbury Kia lost out.

jmac01

28 de jul. de 2011

Our overall experience with Danbury Kia was excellent. We were greeted with friendly and curtious service. Mr. Lorenzo was very helpful in explaining all about the car we purchased. He explained all our options and choices. We couldn't be happier with the car we purchased from this dealer.

slewis1313

28 de jul. de 2011

This is the second car we have leased through this dealership this year. The service has been amazing. We were shown all of our options and were matched up with the cars that suited our needs perfectly. We have recomended this dealership to others who have since gone and purchased through them. They too were thrilled with the service and convenience. They have made purchasing a new car as convenient and simple as possible. We continue to send new customers to this dealership with the confidence that they will have the same wonderful experience we did.

wahugli

19 de jul. de 2011

After a visit to a Kia dealership in Milford which was a nightmare, followed by visit to a Kia dealership in Wallingford which was ok, our visit to Danbury Kia was an extremely pleasant experience. The facility is beautiful and Frank and Jenn were two of the most helpful people we've ever experienced in buying new cars since we were teenagers. We're now in our sixties. They know how to treat customers and both Jenn and Frank are assets to Danbury Kia. We haven't used their service department yet so we will not comment on that part of the business at this time. Danbury Kia is the place to go.

kelskia

10 de jul. de 2011

The service team at danbury kia was VERY accomodating, I had to move my appt up a few hrs at the last minute and they said "No problem!" On top of that they took care of my new Kia's first service FAST!!Thanks!!

abhvB195

30 de jun. de 2011

Wonderful experience. Everyone was friendly. They knew I had limited time to come in and get things done, and they worked around my schedule which was very helpful.