JOE CIAMPA

2 de oct. de 2021

These guys are UNBELIEVABLE! You will never find a better dealer to work with. NO pressure, easy to work with, plenty of product, great prices. This is my 3rd vehicle in the past 5 years, and all are still on the road. Don't waste your time if you are serious about a purchase... GO TO DANVERS FORD!!!!

Maureen Caron

22 de ago. de 2021

Service at Danvers Ford is always great. They get me in quick and easy. They promptly call to let me know details about the repair, if needed, and have it ready for pickup the same day. Service staff on the phone are always courteous as is the woman at the window if you pick up later in the evening.

mffbdd

28 de jun. de 2021

The service department has really gone downhill over the past 7 years. We have been bringing our trucks there since 1999. At that point they were wonderful. They never pick up when you tried to call them to get an appointment or to ask them about what's going on with your car. The service manager who is there now, is rude and blames you if you leave a message and he never checks it. He told me he doesn't have time to check the messages that they receive. I had four new tires put on my SUV, when I saw them I said to the gentleman these are not new tires and he assured me they were. I drove home which is only about 3 miles, when I pulled in my driveway the back right tire was completely flat. I had to have it towed to them which I had to pay for and they supposedly fixed it. Then within 2 months both front tires were having to be filled with air every month. They were constantly losing air. They could NOT have been new tires. STAY AWAY, go to Kelly Ford in Beverly instead, they are amazing

Roberta Grant

16 de jul. de 2021

I love Danvers Ford. I purchased my car there and the Service Department couldn't be better, especially the service techs. Through the years, Scott at the Service Desk has been outstanding!!!! I went to Danvers Ford as they are a small dealership which lends itself to having the best service! Thank you for everyone that serviced my car, especially in the tough times when my car was down for the count, but the techs found the problems and I was back in my car. I wouldn't go anywhere else! I REALLY LOVE MY FORD ESCAPE!! Enjoy the DAY! ROBERTA GRANT !!!

Joe Buccheri

8 de oct. de 2021

Made an appointment to have a recall done on my cargo van for 10/4. I called yesterday to check in on the status and they told me it would not be getting pulled in until 10/19... What's the point of making the initial appointment?? Bad customer service and well above average wait time to speak to anyone in the service department.