Steven B

21 de nov. de 2021

Worked with the dealership over the phone from a good distance away. In these trying times of looking for and purchasing a new vehicle, this was the most pleasant experience of any that I've experienced. I was very nervous accepting an offer on my trade and driving over 2 hours away and that number not changing once arriving. But they kept their word and for that I'm thankful.

Karen T

27 de ago. de 2021

Terrific experience at DARCARS Toyota of Frederick. All of the staff is great. Daniel Malcolm is fantastic to work with and very knowledgeable. Anyone looking for a vehicle should visit DARCARS and ask for Daniel. You won't be disappointed. Best car buying experience I have had in 40+ years of buying vehicles!!!

Cassandra Pfeifer

22 de oct. de 2021

I’ve been dealing with this Toyota dealership in Frederick Maryland since 2015 when I bought my first car and I never had any problems, until I bought a used car last year from them and I’ve had nothing but problems with it (shifter went out, ignition went out, need a new engine, need a new radiator, need new coolant hoses, heater cooler and oil cooler and they want nothing to do with it, and not to mention my exhaust manifold went out 3 times even after they fixed it each time.) and it’s like no one wanted to help me there that they pushed all their problems over onto Tate because I bought a used jeep from Toyota. You would think that they want their customers in something reliable, but they put me in some thing that I had to worry about if I was going to break down every day I drove it. I would not recommend buying a used vehicle from them, now if you go buy a brand new vehicle then you might not have any problems! The service manager Kenny was probably the most helpful and all he did was give me a call back to check up to see what was going on.

Kyle Anderson

9 de nov. de 2021

We bought our RAV4 Prime from Darcars Frederick and were very pleased with the entire experience! Joe Newman was a great salesman...friendly, up-front and quick to answer any questions as we searched for the best deal in the DC area for this in-demand car. Couldn't recommend more.

Christopher Sanchez

29 de oct. de 2021

I had a great buying experience at this dealership. Its not your typical car sales pushing dealership. I worked with Moe, Kelly, and Ahmed, and they all provided excellent customer service. Kelly was very knowledgeable of every Toyota model. She genuinely listened to our needs and made suggestions accordingly. Throughout the process, she had excellent communication, and even after we made our purchase, she took the time to show us how to use all the bells and whistles of our new RAV4. I shopped around at two other dealerships before going to Darcars Toyota of Frederick, and the culture at this dealership is very customer-centric compared to other Toyota dealerships. If Toyota offers a hybrid or fully electric 4Runner in the near future, I will definitely return to this dealership.