Joanna Leahy

26 de ago. de 2021

I would just like to take a moment to express my gratitude for the excellent service we received during our entire car shopping experience. My husband and I started here with salesmen Chris and after looking at a couple of your vehicles we decided to go and look around at a few other local places just to see all our options. We didn't have a very good experience and had met all sorts of characters either pressuring us or not knowing what they had for inventory or prices it was very scary. We immediately came back to Chris after being made to feel so comfortable and safe. He had the experience and knowledge that made this entire process so pleasant. Chris stayed with us and made sure everything was perfect all the way until the very end. I will definitely be sending all my friends and family to come see him now knowing how great of an experience this can be. I'd also like to mention Bill in financing. My husband has a very busy work schedule with minimal time and Bill had us in and out within 30 minutes! Thanks again to all involved, we will be back!

Jurgen Papargjjr

2 de sep. de 2021

Great experience. Everything was done in time. Great costumer service. Would highly recommend it.

Nicole St.Pierre

3 de mar. de 2021

I can’t say enough great things about Dave Delaney’s Columbia Motors. From the outset of the purchasing process, Dave was friendly and honest, and genuinely seemed to have my best interest at heart. He is a consummate professional and certainly doesn’t possess the characteristics of a “used car salesman”! I got the car I wanted at the price I wanted and was treated with respect and fairness… and the entire process was transparent and seamless. I would, without hesitation, recommend him to anyone looking to buy or sell their vehicle. Thanks again, Dave!!

David Cabral

14 de jun. de 2021

I purchased a used vehicle fir my son as a graduation gift. After the sale we had a few issues with the vehicle, the service manager addressed every issue and resolved all of them without any hassle. Everyone I dealt with was polite and reasonable My son is happy with the Jeep and I would go back to buy another from this location.

Christina Kennedy

23 de abr. de 2021

My husband and I have purchased 10 cars in 4 states over the past 30 years, and have never experienced anything like the mistakes, miscommunications, and terrible customer service at Dave Delaney’s Columbia Auto. The day we test drove the car, intending to buy it, Bob Hurley berated us for not knowing how financing a car works, stating that all dealerships work the way his does (they don’t); tried to send us on our way without completing the paperwork; then suggested WE do the paperwork ourselves - that he’d give us the car dealership’s bank account number and routing number so we could complete the financing???!!!!!!!! Knowing that we were traveling nearly four hours each way and expected to purchase the vehicle that day, it would have been helpful to know that they expected a check in hand instead of pre-approved financing as had been discussed. We liked the car though and it was a good price, so we put the money down to secure it and signed the paperwork, thinking it would be resolved in the next few days. Nope. The whole next week and a half we were in limbo, despite giving them a tracking number so that Dave could confirm receipt of funds, which he point-blank refused to do. Every opportunity that Bob Hurley and Dave Delaney had to make things right or resolve the problems was met with stonewalling and incompetence. Thankfully, on our second trip down, which necessitated time off work, we were finally able to pick up the car and it is perfect for us. That said, I would never send anyone to this dealership or trust either Bob or Dave with any business that was important to me or my community.