DCHHondaROCKS

8 de jun. de 2015

Wanted to take a moment and recognize the outstanding service that my wife and I received from Matt Wright at DCH Honda of Mission Valley. We had been looking for a Honda CRV for several months and had even driven all the way to a Santa Ana Honda dealership to look at prospective vehicles. In each case we did not feel comfortable with the sales personnel we interacted with during the negotiations until we made the trip to Honda of Mission Valley.Matts easy going integrity driven approach moved us from the still looking stage to the we are excited to make a purchase stage. We can absolutely say that we would not have purchased our Honda CRV if we had not run into Matt. He is just so down to earth and easy to do business with. In a service-focused and competitive industry it is essential to have individuals with high integrity representing DCH Honda of Mission Valley and we are excited to have found our lifetime dealership that we can now refer our friends to.

Happydays223

29 de may. de 2015

We bought our new civic at this dealer from Pierre. He completely changed our outlook on car dealerships. He was refreshing to work with. Honest and real throughout the whole process and he played no games. His manager Jeff was also very helpful. I recommend this dealer 150%.

10 year customer

30 de sep. de 2014

The repairs have been excellent, but at least 2 service reps very dishonest. One told me I needed 2 new tires in rear, when I had just had 4 new Michelin tires mounted by Costco 2 week previous. Once was told I needed new battery, test printout showing the battery very low. Price they quoted was high, so I declined. My car started perfect every morning so I did nothing. Next service appointment with a different service rep showed a perfectly good battery printout.

Donotcall

30 de may. de 2014

Outstanding experience with Alex Orloff and DCH Honda of Mission Valley. Bought the FIRST 2015 Honda Fit to be delivered in the US. Painless, fast, friendly service. Advance purchase and had the car detailed when I arrived. Would not hesitate to buy there again. They even created a little video of the experience: http://vboostlive.com/a/dch_honda_of_mission_valley/Honda/hsx13vq/car-sales/#.U4jRAHJdX5s

kristen

3 de abr. de 2014

Amazing!!!! Period if you have at least 2000 to put towards a car your good. I went to 3 other dealers 2 being Honda and was told flat out" we can't help you or you will need more money or a Co signer" I spoke to hector from day one told him my situation told him about my car, he went above and beyond to help me and deal with my crazy work schedule! Jeff the manager hoped on board to help me as well to get a car and start what I thought painful process of being told yes till the last minute to hear what the others all said."we can't help" then Scott pulled some strings and got me the loan..that's all I needed to get a new car and my credit back on track! These 3 men are outstanding and if you think you can't do it...there's hope I'm now happy single owner of a car :) AND their personalities made time fly by.

MASanDiego

19 de feb. de 2014

I am a returning customer to Honda Mission Valley. This dealership is outstanding. They promise to give you a great deal and they deliver on that promise. The sales people are courteous and want YOU to be happy. This is why I returned and see so many others doing the same. As with negotiating any car sale, you need to do research before going in to buy. Thank you Honda Mission Valley for another great car buying experience!

Steve

25 de ago. de 2013

My wife and I had a wonderful experience at this dealership. The internet manager "John Le" was very helpful, outstanding in helping us have one of the most smooth car-buying experience ever. The place is clean. Even we didn't buy extra stuff, the saleman "Scott" was very professional and respectful. We appreciated it.

Harry

19 de jun. de 2013

Went there for oil change, also to have them check why the low tire pressure indicator came on. I put air in the tire several times but pressure went low after several weeks. I was told by their rep that I had one nail in this tire and two nails in another tire. The nails were too close to the side wall to fix. Two new tires quoted at $367. This sounded way too high, told them I would go elsewhere for the tires. I went down the street to a tire dealer. They found one nail in the problem tire that was at a location that could be easily fixed. There were no nails in the other tire! So, this Honda shop tried to sell me two tires I did not need. One last item, after the oil change, the service area did not bother to reset the oil change percentage indicator. After three tries, I still await a call back from their service manager.

MFriedStanford

30 de abr. de 2013

Overall EXCELLENCE. The facilities were impeccable and the staff was so welcoming and courteous. We felt very comfortable, no pressure and left with our dream car that we didn't think we would be able to afford! 5 stars all around. Code: DE12312011

KFChargerFan

30 de abr. de 2013

The staff was outstanding! We really felt comfortable throughout the entire process. There was no pressure and we left with our dream car! I would highly recommend this dealership to ANYONE interested in buying a car.

Satish Dharni

29 de abr. de 2013

We bought another honda yesterday. Mission Valley Honda dealership is excellent in customer service. I never thought car buying could be that easy. We are pleased with the deal and buying process. Andy is a very good sales person.

Gerald Salvador

29 de abr. de 2013

From the get go, John Le helped me pick up the car of my dreams. From the back and forth emails, he was patient enough to deal with my crap and needless to say, we walked out of Mission Valley Honda/Penske Honda with a brand new car. Everyone helped out in. Every which they can. I would definitely recommend someone to purchase at this dealership. Service is number one priority in my book and they surpassed that without having to pressure you into something you didn't want to commit to. Great job Mission Valley Honda. Again, thank you to John Le for assisting us in getting the perfect car for us! DE12312011

M Aurora

28 de abr. de 2013

This is the 7th car we have bought in our family and this has been the best experience so far. We were in and out in 90 minutes. We had discussed the price via email and that is what we got. This was the first time buying a car was not a hassle but a comfortable experience.

dave "lifestyle fitness san diego"

27 de abr. de 2013

friendly straight forward sales associate, sales manager, and finance manager. the five star ratings above says it all.

Brandon C

26 de abr. de 2013

Although a smaller dealership, Honda of Mission Valley has always given me great, honest service whenever I need car repairs or maintenance. In particular, Skip has helped me on multiple occasions, and his explanations of the problems they found would always make sense. He would also give me a variety of solutions for my car problems. I came back to buy a new accord from Honda of MV because of my positive experiences with their service department, and their sales team did not disappoint. Quick, honest pricing options with a readiness to work with my budget and long term car concerns, minimal paperwork, and easy financing made my car buying experience painless and quick. I highly recommend giving them a visit.

MARGIE BOONE

25 de abr. de 2013

Thank you for the good expererance .When buying my new Honda .Andy was very helpful and a good sales man. I love my Honda.

YQ

22 de abr. de 2013

After our initial visit, we left to check out the competition. We did NOT receive as good an offer from the other (non-Honda) dealerships. We returned to Honda Mission Valley because of the exceptional customer service we received. Thank you! DE12312011

Niels Hayns a "returning" Accord customer

20 de abr. de 2013

I bought my first Accord in 1985 and have now reuirned to the fold. JOHN LE is an excellent salesman, "sympatico", excellent listener and very knowleagble about the Accord's features. Having paid cash for my V6 Touring, I wish to establish an excellent relationship with Honda Mission Valley, as I keep my vehicles for 10 years (having traded in my 10 year old Infiniti FX). My dealings, not only with John but with Scott, Saad and the General Manager have got off to an excellent start. . Next time i visit I want to meet the Service Manager so as to be acquainted with the entire team. To me, the personal contact is essential in promoting the most effective level of service..

Rachel

19 de abr. de 2013

My husband and I had been toying with the idea of purchasing a new car. We poked in just to see what our car would value at and the team worked with us to make this a smooth and easy transition. I never felt pressured to do anything (including purchase) and they gave us plenty of time to think about our options.

Edward

19 de abr. de 2013

The sales people at Honda Mission Valley are friendly. Andy helped us to find the color we want and scheduled the car shipped from other place. The sale process is very easy.

Mike L

18 de abr. de 2013

Lee had me in and out in 2 hours flat. Great job, fastest Car purchase I have ever experienced. I highly recommend, and will return. Thanks HMV!

Marti W "Honda lover"

16 de abr. de 2013

This is the 4th car that I bought from Mission Valley Honda. The salesmen are courteous and professional and don't pressure you. I've had for wonderful experiences find cars at this dealership! My family has bought three new cars and one used car. All of them have been wonderful excellent automobiles. DE12312011

San Diego Ron

14 de abr. de 2013

I traded in my Honda Odyssey for a new Pilot. Sales people were easy to dal with, especially Skip Kelley. There was little or no pressure and I was done in a couple of hours. Had a good selection of Pilots.

"CL Cervantes"

11 de abr. de 2013

I'm a impatient customer and does not like the back and forth negotiation of car buying. Mission Valley Honda has made car buying such a great and easy exprience for me that i have just purchase my third vehical from them.

alants

8 de abr. de 2013

I purchased a new Honda Accord Coupe from Honda Mission Valley and was happy with all aspects of the sale. The same person (Dario) that accompanied me on the test drive stayed with me through the entire process and made sure all questions were answered and that I was comfortable with everything. The finance person (Derek) was also very helpful and provided me with things to consider and tried to provide the best option without making me feel pressured to purchase additional items. The staff also worked with me to find the lowest interest rate that even beat my own credit union. When I was finished with Derek, Dario again caught up with me to make sure there were no other questions that made sure I was comfortable with the process. I was very pleased with everything and would rate this new car buying experience as "excellent". I would purchase from Honda Mission Valley again in the future.

Deana

8 de abr. de 2013

Everyone was extremely knowledgable and very nice, especially Andy Blakney. He went above and beyond to get the exact vehicle I wanted. And he was very patient as I can be a bit persistent. Overall an AWESOME experience.

SDSU_PKT

8 de abr. de 2013

In my recently visit to Honda Mission Valley, I had a great experience. The entire staff was very friendly and helpful. I never felt pressured into a certain car; each sales person helped guide me to the car that was the best fit for me. This happened to be a brand new 2013 Honda Civic EX with amazing financing options.

JACQUELINE TORRES

29 de mar. de 2013

DE12312011. My salesperson John Le was EXCELLENT, I had spoken to various car salesmen for two days and he was the only one who actually got me to go to the dealership. CONGRATS on your sale John The process of buying the car was lengthy as it usually is so I ordered a pizza to make time fly Facilities were not up to standards there was no popcorn in the waiting area and the coffee, chocolate machine was not working, so I ordered a pizza from Pizza Hut. Overall very good experience

Rosario

28 de mar. de 2013

For the very first time I got to buy a car without hearing so much blah blah blah from a salesman. I only get to hear the detailed information I needed. They never asked or imply that I should buy the car after few hours of them answering all my questions, all I saw was a patient salesman trying to help me figure out what I needed in a car.Best dealership I have ever been!

Mike the Pilot man

26 de mar. de 2013

We just finished the process of purchasing our new Honda Pilot. Our sales person, Andy, was fabulous to work with. Andy and the finance person, Scott, made the entire buying experience easy and quick. We have always enjoyed working with Mission Valley Honda and will continue to have our vehicles serviced there and when it comes time to buy a new vehicle, we will definitely buy from Mission Valley Honda

HondaLuv

26 de mar. de 2013

The team at Mission Valley Honda were absolutely amazing. Hands down easiest car buying experience I have ever had. Go there and you won't be disappointed.

dougbob

25 de mar. de 2013

Been taking my old Honda to MVH since we moved here five years ago. Always been treated very well. Always exceeded my expectations. So when it came time to get a new vehicle, we shopped around a little and found out that this really is a special place. It was our first time leasing, and we had lots of doubts. Our questions were answered, and answered with the kind of depth that was reassuring with being talked down to. Thank you.

troy thompson

24 de mar. de 2013

my salesman was very nice and made me feel at home. ive never been treated with such respect and kindness when buying a vehicle. I will deffinitely be a returning customer for my next car. I truly appreciate the above and beyond customer service that i received. Thank you

Macmac

24 de mar. de 2013

I got civic 2013 with lease. They leased me with very very very good deal, answer all my questions very well, process was quick and easy!!!

GailP

22 de mar. de 2013

I totally surprised myself when I decided to just say YES and buy my new 2013 Honda Civic Coupe! What a great car and I would have never bought it from anyone but Honda Mission Valley because they Rock! They are courteous, honest and never pushy! They have the best Service department going in all of the San Diego area...They give you the information you need about the car you are looking to purchase then you have no choice but to indulge an get that new Honda you've always wanted. Thank you so much Alex for making my "Car buying Experience" simply perfect! I really love my 2013 Honda Civic Coupe!

Honad CRV

21 de mar. de 2013

I was very satisfied,you have a very nice employees Andre and Derek.Thanks for your corporation. Jana Lucas

M. R.

20 de mar. de 2013

John Le made the sale and trade-in super easy and painless.

Mike's new CR-V

19 de mar. de 2013

We called Andy at Honda mission Valley and he was able to find the vehicle we wanted and had it ready for us to pick up the next day. The price was right and Andy was a delight to work with. The process was very easy and convenient. We highly recommend Andy and Honda Mission Valley.

Brian

18 de mar. de 2013

Very friendly and excellent service. Would recommend to anyone looking for a Honda

Cryspalma

11 de mar. de 2013

John le was so helpful. He made the process of buying a car very easy. I did not feel pressured at all.

mschulties

2 de mar. de 2013

I had to ask for assistance when I first walked in, but once assisted they did everything possible for me to walk out with a great new car. I would like to mention my credit is very bad and they made it possible:-)

David N. Booth

26 de feb. de 2013

My experience at Mission Valley Honda was spectacular. My wife and I walked in and were immediately shown the car we were looking for. Another a very brief negotiation process and a GREAT PRICE we were out the with exactly what we wanted. I will refer Mission Valley Honda to all my friends and associates.

Civic

25 de feb. de 2013

The best experience!!! I would go back to Mission Valley Honda!

melinda

10 de feb. de 2013

I am impressed with the service I got from Honda of Mission valley. They were not pushy and they asked my opinion.

Happy Customer

8 de feb. de 2013

Our Honda rep that assisted my wife and I with our purchase was really professional, presentable/well dressed and was willing to answer all of our questions. The entire negotiation process was stress free and the Honda staff were exceptionally nice. They did not take "no" for an answer and ensured we left with the car in which we came to purchase; at a reasonable price! You don't see that too often at dealerships. After an offer was agreed upon, the good experience continued with the finance department. There wasn't any aggressive selling to add on "extras" to the car. The entire experience deserves 5 stars...A+ performance hands down. If you want to have a good experience, go to Honda Mission Valley!

Extreme Sports Dude

30 de ene. de 2013

I have been dreading buying a new car. I didn't want to have the pressure from the sales people trying to get me to buy something I didn't want or something I couldn't afford. I new I wanted to buy a new Honda especially the Civic because of it's new design and it's great gas mileage. But even the basic Model made me feel I was purchasing a luxury car. All the basic and standard features were everything I wanted. The price was right and the sales guy was down to earth. They didn't have that cheesy sales people smirk or you know the way they talk like they know everything. Sorry some sales people you just want to punch in the face just by the way they talk. Everybody I talked to at Mission Valley Honda especially Dario was very professional and not pushy. Even ( I hope I'm getting this right) "Derek" who convinced me to get the extended warranty to cover all the computer and engine stuff for the length of time I'm financing the car for. I feel confident I made a great purchase on a great car that going to last and get me great gas mileage. I love my new Honda and lots of people at my work want to test drive it. My kids love it especially the Blue Tooth. Making phone calls from my steering wheel and hearing it over the speaker system. Music turns off when a call comes in and turns back on when I hang up. So cool. Back up camera is great too. All the kids and animals are safe with this cool feature. It's also so quiet and smooth. You have to test drive this car to see what I mean. Thanks Mission Valley Honda. I am a happy camper : )

Buyer

28 de ene. de 2013

The best thing I liked about the dealership is their patient hearing to understand what I wanted and being able to explain how they can help instead trying to sell their story to me. Thank You!

Honda Mission Valley Fan

28 de ene. de 2013

We found out that we needed to get another car earlier in the morning and decided on an Accord. Did 30-45 minutes of research on prices for packages we were interested in. Went to Costco's Auto program online and submitted an application. Got a phone call from Alex at Honda Mission Valley within the hour and drove down to see him. He showed us the car we were interested in and gave us a test drive. We were out of there a little over 3 hours with a new car. I can't believe how easy it was. Alex was super nice and friendly. We did not experience the stereo-typical car salesman. I highly recommend Honda Mission Valley to any first-time new-car buyers, and especially Alex. Thanks again my friend.

pamp

22 de ene. de 2013

On the fence about buying an Accord or another popular sedan...after test driving the Accord and getting to talk with Chris our sales consultant (who really knew this vechicle), I had to have the beautiful red Accord off the showroom floor! Painless process all the way, thanks to Chris and the fiance guys for making this an enjoyable experience!

AB

14 de ene. de 2013

Everyone at Honda Mission Valley was extremely friendly to me during my recent visit.I have been buying Honda cars from them for 20 years. I know I can depend on themto be fair and honest with me. Joe C. has always helped me with my purchase. He isthe best !!!

L&C Collins

6 de ene. de 2013

This is the 2nd car we purchased from Honda Mission Valley, both times were great experiences! We worked with Jeff this time, he was wonderful. Even cramped into the back seat with my 2 kids, both in car seats, so my husband and I could sit up front. Again, great experience and I love my new civic!!

Tumbler

1 de ene. de 2013

I bought my 4th Honda at this dealer. Service was great, fast, honest, reliable, quick, no games, no gimmicks....right to the tone. Ask for Alex when you go, and he will work with you. I recommend them A+++

Martha Trevejo

24 de dic. de 2012

Thank you so very much for making this experience as easy as a breeze. John Le, the sales person was very helpful, polite and easy talk to. I also would like to recognize Gary, he was also very helpful, very nice, and not pushy at all. I will definetely recommend Mission Valley Honda to my friends. Merry Christmas and God Bless you all.

Ed_SoCa

19 de dic. de 2012

I leased a 2012 Honda Civic and the experience was amazing. Jeff, the salesperson was excellent to work with, very friendly and easy to talk to. The entire experience was best I have ever had. Made getting a car a treat!

Sarah M.

17 de dic. de 2012

I went in there simply to test drive and drove away a couple hours later with a brand new 2013 Honda Pilot. Joe was AMAZING. He was patient with me through the whole process...showed me everything I wanted to see and got me the car I wanted same day without question and I drove home a happy woman. The financing department was organized and the signing process had me in and out in just a few minutes with a friendly and courteous atmosphere. I am thrilled not only with the purchasing process, but also the car I drove off with. Thanks again! I will be back for service and for another car in the future!

The Old Guy

16 de dic. de 2012

This was best experience of my life buying a new car. The salesman, Alex, was most efficient. He managed to get me through the whole process with ease and comfort. Scott Patrick did all the paperwork with efficiency and expertise. I'll probably not ever buy another car, but how could top a Honda! The Old Guy was happy!

AlanM

16 de dic. de 2012

I purchased a Honda Accord on the Costco program and was delighted with the experience. I also LOVE the car!

sampm

13 de dic. de 2012

Got the Honda Mission Valley dealership through the Costco buyers information. The move to a Honda was based on a Consumer Report Review. John Le was our salesman and was very knowledgeable and courteous. Andy provided additional assistance and was very helpful as well. Our wait time was a little long but it was because they were very busy . The dealership is a very nice facility and everyone is eager to help you.

New Honda Owner

5 de dic. de 2012

Sales Consultant Jeff McPike was outstanding, more like a customer relations and customer service specialist. We looked at two other Honda dealerships and three other makes before getting the best car at the best price (by far) at Honda Mission Valley.

philip

5 de dic. de 2012

Andy ws very helpful, great product knowledge and customer service, Great time and look foward to my next purchase

Amy R

3 de dic. de 2012

Great experience! Worked with Jeff McPike. Would shop there again.

New Civic Owner

3 de dic. de 2012

Bought a new Civic through the Costco Auto program. Andy was very polite, helpful and professional. Everything about the dealership was very clean and organized.

Lincoln

3 de dic. de 2012

Tom Youngblood is a superior salesperson; attentive, personable, low-key.

Barbara

3 de dic. de 2012

I finally decided to turn in my old Honda Civic 2002 after buying it new back in 2001 and after the odometer turned 280,000 miles. My old honda was extremely reliable and based on that, I was confident in buying another honda civic. Buying experience was the smoothest I've ever had. We worked through the Costco buying program and that worked out great.

Amazon.com Queen

30 de nov. de 2012

I went in to get get my civic serviced and decided to have a look at the pilots. My husband and I both own hondas but he wanted to get a ford suv. I needed someone with skills to convience him to buy a pilot becuase I rather stay in the honda family. The sells representative Tom Youngblood did a fantastic job. He didn't haggle us and was more than willing to help us wih a deal on the 2012 instead of the 2013, which was pretty much the same but the 2012 in the trim we wanted was at a much lower cost. We are extremely happy with our decision! Thank you for the wonderful service and friendliness.p

JoeCarBuyer

29 de nov. de 2012

John Ly was my salesman, he was pretty cool to work with. No hassle, seemed honest and forthright, what more can you ask for. The car is great, but of course, its a Honda.

Demanding Customer

28 de nov. de 2012

Alex was very helpful, knowledgeable and friendly during our entire experience at Honda Mission Valley.

Kimberly

27 de nov. de 2012

Lane Pearson did a wonderful job; he was extremely professional, courteous, and informative regarding the vehicle I was interested in. He new everything there was to know about the safety of the vehicle; which was very important to my husband and I. He also was able to tell me about all of the features. I liked that he was not pushy about selling the car and let me go home and think about it. I bought the car the next day.

joshmo62

21 de nov. de 2012

I bought an Accord on Novemember 18th from Honda Mission Valley and had an excellent experience. They had the selection i desired and our salesman Chris did a great job getting us in the car we wanted. Thanks Honda Mission Valley!

Happy Customer

20 de nov. de 2012

I had never bought a new car before. I applied online through the Costco program and received a call less than 5 minutes later. Alex called, was helpful, I went in and got the perfect car at a great price with no hassles. Thank you

Janet

18 de nov. de 2012

Andy and the team at Honda Mission Valley helped to make it possible for me to buy the exact vehicle I was looking for! The service was excellent and the price was great! I couldn't be happier.

JRG3882

15 de nov. de 2012

I would love to give a better rating but I am trying to share my experience. But I must mention one thing John Lee was amazing and because of him I gave 4 stars. Few others I interacted were off the mark. Anyways it was a good experience.

momof3

12 de nov. de 2012

Dario executed the sale with confidence and complete knowledge about the vehicle which made our experience wonderful. He was extremely fast with the sale and getting us out of there in an hour and a half with our new car! Thanks!!

San Diego Sunshine Girl

5 de nov. de 2012

Jeff was great. It only took 1 hour to select a 2013 Accord and make the deal. However, it took 4 hours to complete the transaction because there was not enough people to complete the paperwork.

Brianna

1 de nov. de 2012

I had a really wonderful experience at the Honda of Mission Valley. Initially I was approached by Liz, who completed the entirety of my transaction from start to finish. She was excellent at helping me to determine the right vehicle for my needs, and making me feel comfortable with the financial aspects of purchasing a new vehicle. I highly recommend this dealership if you're looking for a Honda.

CIVIC

19 de oct. de 2012

I thought the whole process of buying my new Civic was very easy. They did let me know the numbers over the phone. I loved how they did not let me down. I just wish they had a little more customer service. Meaning offer a cup of water or coffee before we get down to business. And don't tell us where to get it bring it to us. I just think that could take their service to the next level.

ccsandiego

10 de oct. de 2012

My experience at Mission Valley Honda was, by far, the easiest and most enjoyable car buying experience I have had. Alex was a very knowledgeable, frendly salesman who did not add pressure to the experience. My new Civic is everything and more I expected! I am enjoying the drive and very pleased with the car. Thanks to everone for being so personable and professional, I look forward to sending you more business!

suepoo

10 de oct. de 2012

It was not the most professional dealership I have been to. Everybody was dressed very casual which I had not experienced in the past but I have not bought a car for 10 years. Initially I was not too sure about my sales person, but she did take very good care of me and my needs. No high pressure sales which I did appreciate. It did take a while for the paperwork to be processed but everyone was very pleasant to work with. I would go back to this dealership to purchase another car. My one real complaint was one of the salesman put on some extremely smelly medication which stunk up the entire dealership and that it something you should not have to deal with while purchasing a car. They did offer food but everything tasted like the smelly medication. It was discusting. Hopefully the sales manager can take care of the problem. I felt that was something I should not have to deal with (smell) while I was making a serious long term decision. It did bother the other sales people and cuetomers inside the dealership. Otherwise, it was a smooth transaction - smelly but smooth.

Ryan N

8 de oct. de 2012

Great Service! Great Car! The Service and the car are excellent. I couldn't be any happier and nothing is better then a new car smell lol. Thank you everyone at mission valley honda. If you are looking for a new or used car talk to Saad or Jeff they are a great help

knashy

8 de oct. de 2012

First time ever buying a brand new car, a 2012 Honda civic. Staff was informative, friendly, professional and did not pressure me. Thanks Honda!

robert

8 de oct. de 2012

We had a great experience buying a new car from Mission Valley Honda. Our salesman Brian made the whole process very easy & we could not be happier with our purchase.

Future Mom

3 de oct. de 2012

I bought a new car yesterday and it felt so great to not feel like I was being bought in any way. I went through the costco program and he was very nice and helpful. I felt like I was getting the best deal without being haggled with. The whole buying process could have been a little shorter but overall it was great!!

Lily

2 de oct. de 2012

I want take the time to thank Chris my salesman he was very patient with my family and I . I went in with the intentions of dropping off my Accord to get an oil change & recall serviced. Being that I am expecting any day now , I knew i needed a 4 door car but didn't feel like being pressured into anything. He took the time to show us the brochures and drove the cars around for us to test drive and i ended up leaving with a New CRV and gave us a good deal. I am loving it.

.. & you get a car! & you get a car!..

2 de oct. de 2012

The staff was very friendly and helpful, but not over -bearing and pushy. They were able to find me the exact car I was looking for, and got me the car payment I needed. John and Derek helped me through the quickest and easiest car buying experience I've ever had! Thanks!

Grace7

30 de sep. de 2012

We received excellent service from GI Joe, Emily, Derek, and Jennie. After multiple test drives of 2 different models, we ended up with a wonderful car that we were able to take home that same day. The paperwork took care of everything - no need to go to the DMV. Thank you!

Hutch

26 de sep. de 2012

Jeff and the team at Honda Mission Valley are wonderful to work with. Jeff is a great guy who is honest and knows what he is selling. I already have recommended a friend who is looking for an energy efficient car for work to give Jeff a call. Thank you for a lovely experience.

Hybrid lover

25 de sep. de 2012

John was a wonderful sales Rep who helped us make our decision and made the process painless and quick. Ginnie in Finance was very nice and helpful in explaining everything to us too.

Honda lover

25 de sep. de 2012

John Le was very professional , helpful and not pushy. He helped us make our decision and we left pleased and content with the whole experience. Gin now in Finacing was also excellent and a pleasure to work with. We will recommend this dealership to all our friends.

mexichino

23 de sep. de 2012

The service was excellent! Jeff did an excellent job answering all of our questions and assisted us in finding the right car for the right price! Thanks Jeff!

Import affisionado

22 de sep. de 2012

The service was great we were in found the car we wanted and got a great deal on the car best car buying experience we have had. Our customer REP's name was ALEX he was very polite and helped us accomplish our goal to get our first NEW CAR which we have owned many cars all used cars and it is an awesome feeling to drive off in a car that has less than 10 miles on it so thank you ALEX.

Dottie

20 de sep. de 2012

I needed a new car right away. Honda Mission Valley staff put me at ease immediately. My salesperson, Emily, recommended the perfect car for me and made the car buying process a pleasure in every way. She was gracious, enthusiastic, and knowledgeable. Derek, my finance manager, made the process painless and made me feel very comfortable with my purchase. They both modeled excellence in customer service. The facility was sparkling and inviting. The coffee and cold water were most appreciated. I will be back for maintenance,and future purchases. Thanks a million!

Angela

15 de sep. de 2012

We went in to the Honda Mission Valley dealership to look at a used Odyssey. We left having leased a 2012 Odyssey. GI Joe helped us. He was very nice & I would recommend him to everyone. The facility was very nice, very shiny floors, and they have ice cream!! The buying process was average & took about 3 1/2 hours start to finish. Too long when you have two little kids in tow, but it's to be expected. So no biggie. Looking forward to great service but hopefully won't need to go in to the service dept anytime soon!

Anstress

12 de sep. de 2012

We went to the dealer to look into a lease. Andy came and spoke to us about all the options. He was great! We leased two cars!!I am very satisfied with our visit and how the entire store treated us....You have made it possible for my two kids to drive off with a 2012 Honda LX (lease) Thanks John and Mickey King

lolo888

12 de sep. de 2012

The crew at Honda Mission Valley took care of me and provided me with a great experience for buying a new car.

Cooking enthusiast

11 de sep. de 2012

I came into the dealership and Bill Price immediately came and introduced himself and asked me if he could help me. I told him exactly what I wanted and he showed me the vehicle I was interested in and I test drove the car. The whole sales purchase was exceptionaly fast and informative. He set up my phone with Bluetooth and went through all the highlights of my new car. While we were waiting for me to sign the contract, Bill showed me where the service department was, and we got coffee, he introduced me to the Honda service representatives, and then the area where the cars are serviced, and noted how clean the areas were, and they were exceptionaly clean. My whole experience was great.

Family Guy

6 de sep. de 2012

Went to this dealer to look for an Odyssey adn realized it was the last day of Honda 0.9% finance. Found a vehicle in the model & color we were interested in and came to agreement on a price, traded in a vehicle, signed papers and were done in under 3 hours. Having a Costco plan really helped!

SDCivivCoupe

4 de sep. de 2012

I had a great experience yesterday at Honda Mission Valley. Everybody I worked with was amiable and patient. My salesperson was Bill Price who was very laid back and really wanted me to find the car I would really like. He was patient enough to let me test drive a few vehicles and we eventually decided on a 2012 Civic LX Coupe. I'm 22 and this was the first time I have gone shopping for a new car, and I'm glad to say it was nothing like the stereotypes of pushy car salesmen on the Television. When it came time to buy my youth and limited credit history proved to be a bit of an issue. Bill introduced me to Derek Hattox and John who was a manager. Derek worked very diligently to find a solution for me. We decided on a 3 year lease, and then a purchase at the end of the lease, Derek explained everything thoroughly and made sure I understood. Meanwhile Bill Price had never left us and I felt like he was a part of the experience every step of the way. At the end of the sale we went outside and Bill presented me with my keys and congratulated me. He welcomed me back anytime for future service. I work for Apple and I know how important it is to have personable and knowledgable sales people, and Honda Mission Valley sets the standard for what buying a car should be like. I will whole-heartedly recommend them to all my friends and family for their future car buying needs.

Charger fan

31 de ago. de 2012

I went to trade in my truck to get a car with lower monthly payments and get a car with good MPG's. Ended up getting a new accord. Couldn't be happier. My only advice is to make sure you leave with a secured loan because they will let you leave the lot without getting it secured. It was a hassle but they made it better.

Dominic

30 de ago. de 2012

Working with Alex Orloff was a great experience. He was accommodating with his scheduling, he was very cordial and polite, and he even came in to meet us on his day off. I cannot say enough about how great the experience was working with him. I recommend Alex to anyone shopping at Honda Mission Valley.

tiger

29 de ago. de 2012

I'd like to thank manager Patrick and Andy first. They are friendly and honest. During the process of buying my new Accord, Andy gave me big helps. He very patiently answered my lots of questions and provided chances to me to choose my car.I am very satisfied with services he offered. I want to thank Patrick and Andy again, Next time I still want to go to their store to by car.

Honda Fan

27 de ago. de 2012

We are very pleased with our new 2012 Fit Sport. The staff at the dealership were knowledgeable, helpful and friendly - they made the process of buying a new car trouble-free... Well done!

Badger

26 de ago. de 2012

the staff and the experience was easy and a pleasure. John and Andy were particularly helpful. thanks. Jon

Chehli

26 de ago. de 2012

I am very happy with my new civic, and my experience with the sales staff was pleasant.

Honda/Acura owner

25 de ago. de 2012

Buying our new Honda CR-V at Honda Mission Valley was a great experience in every way. Dario was a superb salesman and went out of his way to find us the car we wanted--searching other dealers till we found the perfect fit. His charming personality made the sale a joy. Every step of the way and every person in the dealership was welcoming and efficient. Dario spent a great deal of extra time "teaching" us all the new technology in the car. We couldn't be happier and will certainly be recommending this dealership to others!!!!

Cool Civic

21 de ago. de 2012

I am very happy with my new Civic. Everyone at the dealership was helpful and friendly. They made the process of buying a new car very easy. Thank you!

danielle

21 de ago. de 2012

Excellent customer service. Our salesman Jeff was extremely helpful and courteous. He answered my numerous questions and was so patient! Jeff made this the easiest car purchase we have ever had. Will definately recommend Mission Valley Honda. This is our second car purchase there!

Accord Lover

20 de ago. de 2012

I had such a wonderful experience at Mission Valley Honda. The staff was excellent and welcoming. I did not feel any "car sales" pressure when I went to this dealership unlike others. They let me have my time with the car (alone) which I really appreciated. Every singe thing went smooth, from the sale, to writing up the contract, to delivery of the vehicle. The total time was about 2 hours including driving off the lot and they took two cars in on trade! Needless to say, I am 100% satisfied and I will recommend this dealership to anyone in the future!

CRV Mom

16 de ago. de 2012

Excellent customer service. Our salesman Ly was extremely helpful and courteous. Ly made this the easiest car purchase we have ever had. Will definately recommend Mission Valley Honda.

Civic Owner

15 de ago. de 2012

I went into the dealership and met with Andy. What a doll! He helped me select a car to fit my lifestyle and needs. The entire process was Quick, easy, and painless. Outstanding customer service!

Happy Honda Owner

15 de ago. de 2012

My wife and I bought a new Honda Accord Coupe. The ENTIRE process was seamless. Everyone was friendly and there was no pressure at all. No hassles, no games and very straight forward. This was the first time I went to Honda Mission Valley and I don't think I will buy from anyone else. Easily the best car buying experience I have ever had.

informed consumer

11 de ago. de 2012

From the outset, our experience was relaxing with no push. John Le seemed to want to provide service and fit our needs and wants with professionalism. You have our recommendation.

Otto Mobil

10 de ago. de 2012

We did our homework before going into Honda of Mission Valley, but did not want to be pressured into making a decision on the spot. We needed to ask some questions, take a test drive and go home to think about it. We felt supported in our approach and we were encouraged to return when ready. We did so the next day and voila, there's a new Honda in our garage!!!

Joyce

7 de ago. de 2012

Happy with the service provided by Alex and Derek.

Sammy

7 de ago. de 2012

Buying my new Honda had never felt easier. Saad and Andy along with the staff at Mission Valley Honda had made my car buying experience so easy and fun. The staff is very helpful and patient. I felt no pressure at all. Saad made sure to make my car buying experience fast and easy. I didn't wait at all which made it a lot easier. I really wouldn't go anywhere else. Thank you Mission Valley Honda.

alvin

1 de ago. de 2012

my car shopping turned into a new car. the process was very painless.

Family Man

27 de jul. de 2012

I bought a new Odyssey. The salesman was friendly and relaxed. Best of all, we didn't have to go through multiple offers and counter offers to reach a deal. We received a great initial price on the new car via email and easily reached a fair price on our trade in. I usually dread the car buying experience, but this contact with Honda of Mission Valley makes me look forward to the next car I buy, which will likely be another Honda.

nicolml

26 de jul. de 2012

This was the first car buying experience I truly enjoyed. We visited other dealerships before stopping at Honda Mission Valley and most of them lost me when they started bashing other car companies or (I swear) wouldn't give me back my car registration. I leased a new honda civic at Honda MIssion Valley and one of the reasons I did so was because of the customer service too. I absolutely love the car, but what I love more than the car is not being pressured to buy something I don't want. GI Joe, the salesman (that's his name), was straight to the point and helped me get the best deal for my payment plan and explained to me the ins and outs of leasing a car. Not once I felt pressured to purchase a car in that dealership. If you're thinking about buying a new Honda in San Diego, do yourself a favor and stop at Honda Mission Valley first.

Monse

22 de jul. de 2012

Great Service, I been taking my car for service for years and I always happy. I just got my new car and was a good experience.

I'll be back...

12 de jul. de 2012

I started my car search at Honda of Mission Valley, after 4 days of car shopping I ended up back at Mission Valley Honda. I had seen many "used car sales men" and their antics in my previous days and was getting stressed out from the whole scene. I went back to Mission Valley Honda, my salesman Alex was honest and straight forward from the start, I didn't get any pressure or stress from him at all, I felt like I was dealing with a friendly relative rather than the overbearing salesmen in the days car shopping before. At MV Honda I had no stress and no pressure, I was happy with it all and I love my new Honda Pilot. The receptionist Emily was very sweet and helpful also!

Novice Car Buyer

11 de jul. de 2012

We just bought a brand new Honda CR-V from Andy at Honda Mission Valley. We had such a great experience here. We bought the car through the Costco Auto Buying program and it was so simple and by far the best deal out there that we could find. Andy was great too... not at all pushy but rather just gave us the facts, and let us make our decision. I posted a review very similar just a minute ago but forgot to put the promotional code in.

Just looking

10 de jul. de 2012

My husband came in to look at Civic coupes and somehow we both ended up leasing new Civics. Liz and John were both great, going out of their way to make sure we were both satisfied.

Sophia

9 de jul. de 2012

When shopping for a minivan with the family in tow, few people can appreciate and be sensitive to the need for expedience, thoroughness, unconventionality and flexibility. Well, Liz was great. She pulled up extra chairs for the kids, offered drinks, had the paperwork ready, did not try to upsell us for extras that we said from the start we did not want. There were no games but a respectful uprightness. Everything was as she promised and the finance manager was quick too. Everyone tried to speed along the process as we desired. The whole thing took less than two hours which is good for a dealership. That included vehicle inspection and we are particular. One of the best car buying experiences yet!

collanmr

5 de jul. de 2012

Two thumbs up to GI Joe! Very professional, friendly and helpful!

Ritchie

5 de jul. de 2012

Very satisfied! Everyone is nice, friendly and professional. Two thumbs up gor GI Joe!

KSnyder

25 de jun. de 2012

This was my first experience buying a car on my own and I couldn be happier with the service I received at Honda Mission Valley. I was worried I would have the stereotypical car buying experience where I was forced into a purchase and conned into buying extra features I really wasn interested in. This is not the case at all. My salesman was kind, knowledgeable and most of all, patient. They listened to what I wanted and did there best to find just that. They gave me the offer I was looking for and let me think about it for a few days before making the decision. They were efficient with paperwork and made the whole process as simple as possible.

Happy Pilot Owner

22 de jun. de 2012

We had a great experience at this dealership! One note: The recent remodel of hte facilities eliminated the children's play area. I would definately consider adding it back!

Accord Coupe 2012

22 de jun. de 2012

Jeff was extremely helpful! I'm a repeat customer. I bought a CRV in 2009 and wanted to trade that in for a Accord Coupe, people were very professional and helpful. I think I'll be a three-peat customer in the future.

Honda lover

19 de jun. de 2012

We visited Honda of Mission Valley to check out the Costco program and found this to be (our 2nd experience there) the best and easiest ever--Thanks Andy Blakney for making it so easy!

Julie

19 de jun. de 2012

I was in the market for a Honda Civic for my daughter. I called and spoke with John Le and he over the phone quoted me a price. We showed up to the dealership at 11am, looked at cars, test drove, worked out a deal and were driving it off the lot by 12:40! John was great and Derek in finance was great as well. I have never purchased a car and with so much ease as I did yesterday! Thank you for the wonderful service! :)

NewHondaOwner

11 de jun. de 2012

My husband and I started not knowing what kind of car we wanted and went to test drive every car you can imagine to get a feel for what is out there. I have to say I never realized that the sales person can truly have a huge effect on whether or not you like a car or want to purchase one. We went to a Kia dealership and even if we liked the car there is no way we would've purchased from that sales lady. She was awful, unhelpful and would not shut-up. Our experience at Honda (who was recommended by friends) was awesome. People were friendly as soon as we walked in, they showed us exactly what we wanted. We got a great deal on our car. It just made us feel way better then when we first started the whole process. We would definitely recommend the dealership to our friends.

Green giant

8 de jun. de 2012

As soon as I walked on the lot I was treated with great customer service. This was the most enjoyable car shopping experience I have ever had.

cyclista

7 de jun. de 2012

I had No intention of purchasing a Honda. . . then I pulled into this dealership and was greeted by Dario. . .Once he found out wnat I was looking for in a vehicle. . . Dario had one washed a brought up for me to test drive. This was uniquely different as I had already test driven 11 dirty cars from other dealerships. He continued to give me information on the car in between all of my many questions. Dario was very personable and accommodating. I was very impressed with his professionalism and knowledge and had my husband join me at the dealership. . . and Dario had no problem repeating to him all the information he had previously given me. After my husband drove this vechicle and spoke with Dario. . we were so comfortable with making the decision to purchase this car! Thank You! We have purchased MANY vechicles over the past few years and this was by far the easiest and most pleasant deal we have ever made!. . . To Seal the deal we had another great interaction with Derrick the Finance Person. . and he was more than acoomodating and got us on our way in a timely fashion! All this was GREAT! The downfall was only the 2 Service Reps that were very rude and negative when I retuned to have my added accesories put on the car. . this situation was immediately rectified after speaking to the Service Reps Supervisor and the General Manager who greeted me with their apologies and an offer to make it all RIGHT! Thank You!. . I LOVE this dealership! and have referred 3 friends to Dario!

yimmons

5 de jun. de 2012

Exceptional customer service. The absolute best customer experience I have had at a dealership. The Service Dept. staff was courteous, attentive, and patient. The Sales Dept., exceeded my expectations in the fast and friendly way I purchased my new Accord...Thank you Honda Misson Valley. MS

Lady DI

4 de jun. de 2012

Hi, I had a great experience with the Leasing Department "Andy". He was very responsive to the inquiry that was sent from Costco and responded to it within 10 minutes. That was fast! I went in knowing I liked the "crosstour" vehicle and left with a big smile on my face! Thanks to all for the great service. Now I'm looking forward to my "free parts gift card" because I'm a Executive Member at Costco. This was a plus going in and remember they are suppose to give you a good price above invoice. Try it!

Curlybel

3 de jun. de 2012

This was my very first car buying experience, so I wasn't quite sure what to expect. I started by emailing the dealership for a quote and began speaking with Eric (who is awesome). He walked me through the entire process, from test driving to financing, etc. I felt really at ease and didn't feel any pressure to buy if I wasn't truly happy with my purchase. In the end, Eric helped me pick the perfect car. I drove off the lot a very happy woman in my 2012 Civic EX.

JmanE55

1 de jun. de 2012

I called and spoke w/Eric (Internet Sales Manager), within 10min, we locked in the deal and I went to the dealership to sign the paperwork. Within 30 minutes, the deal was done and I was on my way home. NO hassle, headache and very straight forward deal from Eric.

Happy Father

29 de may. de 2012

I didnt start the day off thinking I would be buying a new Honda Civic for my 16 year old daughter but that is how the day ended up and I couldnt be happier. I went to the dealership to look at used Honda Civics. They had a great selection that Alex, my sales rep, showed me and we test drove. He also suggested I look at new civics as the interest rate for car loans through Honda was at a very attractive rate and the cars hold their value very well. As a result of his suggestion I drove a new civic and bought one. Alex was great to work with. 16 year doesnt know about the car yet but she will be ecstatic! Thanks MIV Honda and thanks Alex.

Big Char

29 de may. de 2012

We unexpectedly decided to just look at cars yesterday. And drove away with a 2012 Honda accord. We weren't pressured or pushed at all. Dario treated us with the upmost respect and made us feel welcome. It was our first stop and only stop. And as long as we are in this area we will continue to do business with Honda mission valley. If you want a great experience on buying a car I highly recommend you go ask for Dario!

Happy Camper

28 de may. de 2012

I bought a new CRV from them and it was a delight to work with GIJoe and Derek. There was no pressure or hassles,just an all around friendly atmosphere. I purchased the vehicle that I wanted at the price and monthly payments that I wanted. It was a wonderful experience and I will happily and with confidence,recommend my friends and family to them to purchase a vehicle. . Misson Valley Honda is Number One! Thank you for all of your help, I LOVE my new car! Jerri

New Honda Owners!

21 de may. de 2012

I recently bought a new Honda CR-V from Honda Mission Valley, and it was a great experience. We worked with Dario, and he was very helpful, informative, and patient as we made our decisions about which car, options, and color we wanted. He kept in touch but didn't pressure us. He and Todd made the actual purchase very easy and enjoyable. Thanks, guys!

BJN68

20 de may. de 2012

John Le listened to our needs and took care of us. He was not pushy and we like that. We were going to buy a Toyota across the street when we decided to take a look at a Honda as well. People at the Toyota dealership were aggressive and pushy, not John Le at Honda of Mission Valley. Overall, great experience and great price (we ended up buying the Honda...).

ABCDE

20 de may. de 2012

After doing my own research on-line, I knew what we were looking for when I stepped in into HMV. The first salesman we met was John Le. I told him what we were looking for ( a base model) and after one unsuccessful trial, he did not push us to buy a more expensive model. He was not pushy and we like that. Everyone were nice, friendly but not pushy, polite, and although the negotiation process was a bit long - 5 hours - (it got 4 stars only because we had to play the "wait game, I go check with the manager if we can give you this or this - I think salesman should be empowered and trusted to let you know if it's a yes or no, without waiting 15 minutes each time at each step of the negotiation process to let the salesman go in the manager's office and "ask" if it'd be OK). Overall, great experience and great prices!

Jacob Lee Huron

20 de may. de 2012

This is my second vehicle I've purchased from the same sales associate, and dealership, and I have to say that my experience at Honda Mission Valley is the greatest thing since shoe string! Everyone is so friendly, and caring they make you feel like family. Like I said hands down the best buying experience ever! I'm most definetly going to recommend my friends and family because I not only bought one car but two cars, so that goes to show you how proud I am to say Thankyou Rue and to the entire staff at Honda Mission Valley! Oh and Rue definetly needs a raise because I'm definitely coming back to Honda Mission Valley just because of Rue's outstanding professionalism and excellent customer service!

Linsay

14 de may. de 2012

After test-driving several cars from other dealerships, I met with John at Honda Mission Valley to test drive a Honda Fit. John was incredibly patient and kind, without being "pushy" in any way. I would definitely recommend this car buying experience to others and make sure you talk to John!

jojojo

14 de may. de 2012

Buying a car through Honda Mission Valley was as painless as car buying should be. The people working here are great, and I'd happily refer my friends to this dealership.

sssssss

14 de may. de 2012

I purchased a new Honda Fit from Eric at Honda Mission Valley yesterday. I had a hard time letting go of my previous car but the staff was patient, not pushy and made me feel comfortable with my new purchase. I would reccommend anyone in the market for a new Honda go there.

Double Trouble

11 de may. de 2012

Very nice group of people to work with. They were not pushy, and were very polite, professional, and knowledgeable.

bria12

8 de may. de 2012

I recently purchased a car at Honda mission valley the customer service was great. The quality of care is felt as soon as you walk in. Dario was my sales person he gave me the information I needed explained every feature the car had he gave me the figures in writing I needed and wanted to see without the run around. I got a good deal on my trade in I highly recommend both dario and mission valley Honda. I give it 5 stars

nanaj

5 de may. de 2012

I came in the MV Honda after seeing an ad. I called about a used car and was told one was available. I had recently had my '97 Honda Civic stolen and wanted a replacement. I was not happy with the used car I was shown but later decided to lease a new Civic. Salesman Alex Orloff was extremely helpful and patient with me. He called me the next morning, after the sale, to be sure I had gotten home safely and was happy w. the car.

csichel

1 de may. de 2012

Honda MV has a great team whom I trust. Great price, service and location. I've bought new cars, had service and traded in there. I highly recommend Honda Mission Valley.

Emily

1 de may. de 2012

The mileage on my 3-year lease was up 3 months prior to the end of my actual lease. I went into the dealership to learn my options after setting up an appointment over the website's live chat system with Eric Haschke. He was very helpful. After thinking over my options for a few days, I was in touch with Eric again, when he made an even better offer. Yesterday I signed the lease for my second Accord- so far I am very happy with everything. The only slight disappointment was that I had signed some paperwork wrong (signed then printed, should have been the other way around) and the person who I signed the paperwork with called me later in the evening letting me know I will have to resign. I am going back in to resign today, which is no big deak, however this could have been avoided had paperwork been reviewed before I left the dealership. Overall a very good experience!

ejuneau

1 de may. de 2012

I went in to browse for a car and talk to someone about trading in my current vehicle for something with a lower monthly payment. Within an hour I had been approved for a new Accord and went home with it after all paperwork was signed. Excellent, friendly service that went smooth and quickly.

Honda owners

30 de abr. de 2012

We were directed to Mission Honda by the Costco Auto buying program. They were very easy to work with. They presented the dealer wholesale sheet and the sheet with the Costco discounts and that was the price. It took us more time to pick color we wanted than it took to complete the purchase.

Rosem

29 de abr. de 2012

My sales associate was great! Much better than my previous experience. I only wish that I was better at asking the right questions, to avoid later regrets like " I should have been more clear about ". Etc. other than that I had a great experience and I was in and out a couple of hours.

Swimmer John

28 de abr. de 2012

We went to Mission Valley Honda because they are affiliated with SDCCU. Had purchased a Civic for our son there several years ago and hoped that the process was still as straightforward as last time, and it was! Salesman Andy was friendly and helpful in getting us into our new Accord EX. And group buying price through credit union was excellent. Two picky issues: wife wanted a red car but only option for the accord was too dark. Who at Honda picks those?!? And a slight knock on dealership is its location on Mission Gorge Road. Easy to find but a little tricky to get in and out of especially closer to rush hours. Too bad they don't have access from another street so when test driving an unfamiliar car you don't have to worry about "space cadet" commuters. :-) But neither of these should deter a buyer from doing business with Mission Valley Honda.

crystal

28 de abr. de 2012

I had a smooth and easy experience, from the General Manager, all the way to sales it was no pain. They were very accommodating and didn't pressure me into anything. I wish all dealers operated in this professional manner. I was treated with respect and they made me feel like they really cared about my car concerns.I would recommend Honda Mission Valley to all of my friends and family. Keep up the fantastic job Team Honda of Mission Valley.

Lilym

26 de abr. de 2012

It was a very pleasant experience all the employees were very nice and very helpful. They worked with me and didnt push me like other car dealers I visited. I recommended honda mission valley to everyone I know already. This is where im getting all my cars. They made evweything soo EASY!

Richard

25 de abr. de 2012

would recommend to family and friends. Thanks guys!

retired & loving it

21 de abr. de 2012

Never has buying a new car been easier. Amazing, professional,efficient, conscientious, customer-focus staff at every step of the process. We couldn't be happier and highly recommend this dealership to anyone to go to.

Chris

16 de abr. de 2012

Patrick, Andy and Derrek were all very professional and personable. Definitely a pleasure doing business with them!

Katie

16 de abr. de 2012

Everyone has certain 'low' expectations of a car salesman, and the salesman I dealt with met all those expectations. He was very typical. After the initial pleasantries, the negotiation process was tense, he was full of number spinning and a bit vague with the intent to raise the price, which made the negotiation a "shady" process for me. Afterwards, the actual paperwork was a breeze and I am very happy with the actual car. Bottom line, I will not return to this dealer.

CaffeineFreak

9 de abr. de 2012

Used the Costco program to buy a new car so it was nice to not have to deal with sales guys who just want to sell you a car off the lot as quickly as possible. The fleet sales manager got us the exact model we wanted in the exact color we wanted. Overall excellent experience.

Chris

9 de abr. de 2012

Honda Mission Valley has a great team and their customer service is exceptional. We've bought new cars and traded others in over the years as well as had service performed. I trust this dealership.

Cassie

6 de abr. de 2012

Buying a new car was a very easy and fun experience at Mission Valley Honda. The sales person was very knowledgeable about the cars we were interested in. I felt welcomed by and at ease with all of the sales personnel. The dealership was busy but I was treated as though I was the only person there. After we made our purchase, our salesman even helped us get our GPS set up to get us home! He followed up with us to make sure that we were enjoying our new ride and to answer any questions that may have cropped up. All-in-all, it was really the best new car buying experience I've had!

Buziosman

6 de abr. de 2012

As a returning customer I am well aware of the professional service and attitude this dealership displays. With my second purchase I was not disappointed. Their courtesy and politeness are matched by none. Thank you again for a wonderful expirenece!

demanding consumer

4 de abr. de 2012

I thought my experience was terrific. I had shopped other dealerships and had a decent experience but then I went to Honda Mission of Valley and felt very comfortable and welcomed. Everyone treated me with respect and friendliness. I believe I got an honest deal. I will recommend this dealership to my family and friends. The location of the dealership was very convenient, it closer to the center of town than I had originally thought.

lucotterill

21 de feb. de 2012

Mission Valley Honda are an example of the old used sales man dinosaurs that use to roam 20 years ago.They start by trying to con you that your car is worth less than it is (by printing out the wrong car details from Kelly Blue book)They insult you by saying you grossly over paid on your old car. They insult you further by saying that your car (2006 mini cooper S John Cooper works) are ten a penny and are not worth a part exchange. Finally their car knowledge was so limited they didn't even know the price or milage of the car you were looking at or what type of car you were looking to part exchange ("what car is that? A mini?")The negotiation dance takes two hours and ends up being a total waste of timeDon't buy a car from here.

Another Mom

30 de ene. de 2012

Condescending and arrogant, as though they can "pull one over on the middle aged woman"... after all, women know nothing about cars, right? This one does. Unethical practices and I won't step foot in the facility again.

gregory_a

9 de nov. de 2011

This is the car dealership you were always warned about to avoid! Unethical sales practices and dishonesty when confronted about it. I always used to have my car serviced at Honda dealerships and mistakenly believed they were more ethical than independent facilities. When I moved to San Diego, I needed my car serviced so I went to Honda Mission Valley. Big mistake! I needed new brake pads and they tacked on extra fees such as "machining the rotors" without my consent. Apparently they do this often. I did not not sign any authorization form for anything until after the job was complete, meaning they could have tacked on anything. I tried to resolved the issue with the BBB and Honda Mission Valley flat out lied and distorted information. They tried to offer me a full credit of the refund I was requesting or a drastically reduced cash refund. No way would I ever go back to their facility and the refund offered was a joke, so I declined both. There are many other more honest and ethical Honda service facilities out there. Save your money and avoid Honda MIssion Valley at all costs.

photogirl

24 de ago. de 2009

Went to Mission Valley Honda to research a Civic Coupe - just sit in it, see how it felt. I'm tall, so I just wanted to know if I fit comfortably in it and whether I could afford it. The first sales woman (Katie) was very nice, not pushy, quite knowledgeable. When I inquired about the Costco Program she turned us over to Joe, the Fleet Mgr. He started with the typical car salesman smooze trying to get me to sit back into the car I just got out of, and kept pushing me to buy right then. After telling him we just wanted to know what savings the Costco program would give, his attitude actually turned nasty. His first explanation was double talk, so I pressed for more details. He printed out the sheet, but wouldn't let me take it home (even after showing my Costco card). Every time I asked a question, he just about rolled his eyes before he spit out an answer. What is wrong with these people! I'm actually going to buy a car from someone pretty soon... but, you can be sure it won't be from that a**hole at Mission Valley Honda.

jlewis

14 de ene. de 2009

I purchase an vehicle from them about three week ago, for my son. A day after having this vehicle my son open up the hood. Their were no screws holding the engine. Took the car back. They had to special order one screw!!!! this took three weeks. no call, I call them.Two week later the engine light came on!!!!!!!!!!!!! Service advisor for the used car " which is only one guy that you came talk to ,when ever he return your called".It's possible that the gas cap is not on tight first thing out of his mouth; he said drive it about fifteen time and the light should go off. You think. To make a long story short. This engine light turns out to be a lot of work that should have been done on this vehicle before they sold it to me. I took it to drew ford, they did a diag.and found that problem. Day two I'm waiting for the service advisor to get back with me. You would think!!!!!!!!!!!!!!!!!!!!!!!Guess what I have called him twice, no return call.

Cablepass

28 de oct. de 2007

POOR SERVICE DEPARTMENT. I HAD NUMEROUS COMPLAINTS ABOUT THE OPERATIONS OF THE VEHCILE WHEN I BOUGHT MY NEW CAR FROM THIS DEALERSHIP. CAR WILL NOT START (4) TIMES, REAR DIFFERENTAL NOISES (4) TIMES AND HEAD LAMP BULBS BURNED OUT (3) TIMES.