G.A.Hartung Sr.

11 de feb. de 2016

I checked out other dealers in the Portland Vancouver area. They could not even come close to the low price I got at Dillon Dodge. The price I that was quoted to me was the same price when I drove to the dealership. Kyle and Robin were both angels to me when I arrived. When I arrived back at my house, I showed my neighbor who is a salesman for Gresham Dodge, he said that I got a very sweet deal, better than I would have gotten at any other dealership. Yes it is worth the drive, yes they will make you an AWESOME deal. Please go to Dennus Dillon Dodge for your next new vehicle purchase.

Mark

3 de feb. de 2016

From the first phone call to the final hand shake from Kenny b. Dealing with dinnis Dillion dodge was so relaxing and enjoyable It was an excellent experience. PS my sales person Kenny b. Was awesome to work with.

Zachary

1 de feb. de 2016

Everyone was friendly. No one was pushy, everyone seemed to genuinely want to help me. Definitely worth the long trip.

Thomas

1 de feb. de 2016

Super friendly staff. Excellent selection of vehicles. Sales people very knowledgeable and helpful. They make buying and picking up your vehicle nice and easy.

Jeromy

1 de feb. de 2016

From the first phone call to the pickup/ delivery was less than 24 hours and everything was first rate. Gunnar did a great job.

Steven

20 de ene. de 2016

You kept your word and there's no back and forth. Roland was very courteous. The wait for paperwork was more than an hour though. We did not have repairs completed.

Peter

17 de ene. de 2016

Fast courteous service. The service rep for the oil change was extremely polite and very helpful. Every employee that saw me in the dealership always asked if I needed any assistance.

Peter

16 de ene. de 2016

Everything went great. Billy Hennessey always takes great care of me when I come in. I have always referred people to Billy and will continue to do so. I have either purchased or been involved with purchasing over 8 vehicles in the past few years. I am so glad that I can refer my family and friends to Billy and know that they will be taken care of vs. taken advantage of. It's very rare that you great such great customer service.

David

15 de ene. de 2016

I was in the area on other business. When I was freed up, I called for an oil change and rotation service, hoping I could get in while I was there. They were able to work me in within about an hour. That saved me time having to schedule later.

David

14 de ene. de 2016

It's always pleasant to be there, as the staff are polite and inviting. The service is always quick and they do there best to keep you informed.

Craig

13 de ene. de 2016

They didn't try selling us something that we didn't want like all the other dealers did. We went in and said what we were looking for, and our sales rep nailed it with the first car he pulled up to show us!

Aubrey

5 de ene. de 2016

I came a long way, they picked me up from the airport and honored the deal we struck via emails. They are good guys, have the best prices and I will buy from them again.

Dorothy

5 de ene. de 2016

I was treated with respect. I wasn't looked down upon because I'm a woman. The salesman was not pushy and he answered all my questions.

Phillip

5 de ene. de 2016

The employees are friendly, honest, and showed the willingness to show us various vehicles until we found what exactly we're looking for. Service department employees are courtious and professional.

Phillip

30 de dic. de 2015

We appreciate the up front honesty and the willingness to show us various vehicles until we found our perfect package. The salesman, Doug, was vary friendly, approachable, and made buying a vehicle fun.

David

29 de dic. de 2015

None of the typical dealership sales "games" , just a firm fixed price that was very good right from the start. Ron Wurtz was very helpful and had satisfactory answers to every question I asked.

Owen

27 de dic. de 2015

Doug our salesman did an excellent job and was very helpful and upfront with everything. Would come back to him again

John

21 de dic. de 2015

I liked PJ my sales guy and the great selection of ram trucks and the great pricing. You'll save a lot of money!

Weston

19 de dic. de 2015

The best part was working with Doug. He is a stand up guy and did not give me the runaround you get my 99% of the other car salesmen I have delt with. He delivered as promised. I would work with him again.

Tanner

17 de dic. de 2015

Friendly staff, Ron Wurtz was wonderful! He was very knowledgable and straight forward! There was no haggle on your prices, and we never felt pressured or persuaded into extra options. Great, straight dealership!

Linda

17 de dic. de 2015

The sales force were all really friendly and helpful. It was my first new car purchase and it was not as scary as I had been told.

Tanner

16 de dic. de 2015

Ron Wurtz was wonderful!! There was no fuss with your prices. It was so refreshing to purchase from a dealership that kept their word and never tried to push anything on us! We flew to your dealership from southwest Colorado for the sole purpose to purchase a truck. Every one of your employees that we dealt with were pleasant, honest, and straight forward.

James

15 de dic. de 2015

It was easy, and actually coming there for the car was fun. PJ was awesome to work with, and we LOVE our Jeep Grand Cherokee!

Kenneth

14 de dic. de 2015

I was given time to make decisions in my own time frame. was not pressured to buy the truck that day. I was given a trade in price and the could select the truck I wanted.

Richard

11 de dic. de 2015

Service Manager, Dom, was very friendly and professional. Also, he has a great all around vehicle knowledge. I always enjoy coming to Dennis Dillon in Caldwell because I can trust the experience will be trustworthy and timely. Thank you!

Sue

11 de dic. de 2015

Friendly, fast service, clean waiting area . I always get great service whether buying a new or used car or just having service done.

UTDave

10 de dic. de 2015

Purchased a Ram1500 on a Friday from salesman Rolland. Overall process went well. Driving home (flew in to purchase because of price) noticed I was getting under 15mpg. After a few texts, was told by salesman he would try to get a tech to call (it was 4:30PM). No reply, texted on Saturday, no reply. Noon on Monday I texted and he replied "trying to get someone to get me an answer". I called a couple of shops and ended up making an appointment locally, no help from Dennis Dillon. Followed up with an email to RC, told he was sales manager. Sent twice with no response. Great pricing, but if you have a problem it appears you are on your own.

Roger

18 de nov. de 2015

PJ did excaly what he said he would do. I drove for five hours to get there and my truck was ready to go when I got there.

Lyudmila

16 de nov. de 2015

I like how easy it was to purchase my truck, our salesman PJ really made it a great experience for us.

Christopher

14 de nov. de 2015

Everything, everyone I delt were a great bunch of people, I drove in from California so everyone did a great job of getting all paperwork over with in a very timely manner. Gunnar did a hell of a job showing me how the ins and outs of the display as well other functions. I have to admit I was very nervous driving up from California (800 miles from my driveway to the door of the dealership ) that once I got to the dealership there would be an issue even though I was told all was good, well turned out there were no issues and everything went much better than I expected and hoped for. Once again everyone did an amazing job and I will definitely be returning for my next vehicle and recommend Dennis Dillon to everyone I know, thank you again.

Virginia

11 de nov. de 2015

The service was done very timely. Everything that was going to be done to my car was explained to me before hand. Nothing extra was done without asking me about it first.

Mark

4 de nov. de 2015

They were true to their word about the price of the vehicle and there was a no-pressure, no-haggle sales approach.

Glen

3 de nov. de 2015

The best vehicle buying experience I have ever had. Excellent price. drove from Reno, NV, to purchase my truck. Doug was outstanding as was the finance manager. Thanks for the personal service.

Kerry

1 de nov. de 2015

After traveling all the way to the west coast to purchase a vehicle, I was pleased to find that everything was as we discussed with no hidden fees or charges. I was also pleased to find that it was truly a no pressure deal, I will recommend your dealership to my friends and family.

David

31 de oct. de 2015

Kenny was the best salesman I have ever dealt with. He knew the trucks and showed me exactly what I wanted and didn't try to talk me into other features that I didn't want.

John

29 de oct. de 2015

EVERYTHING WAS EXCELLENT, COULD NOT BE BETTER. I, I, I, I, I, I,I, I, I, I, STUTTER. WILL ALWAYS USE DENNIS DILLON

Emily

24 de oct. de 2015

I loved that I got all the information up front. There were no hidden fees, and the staff did what they could to get me the best deal. I would go back, and I would recommend everyone to go visit them. They were wonderful

Robert

23 de oct. de 2015

The extreme professionalism and genuine sales reps (Billy). The overall outstanding attitudes of the employees. They Go above and beyond to accommodate the buyer. There were no hiding agendas everything was strait forward. We would defiantly go back and recommend Dennis Dillon to anyone interested in purchasing a new vehicle.

Raymond

21 de oct. de 2015

It was great to have a no haggle price that was a great deal. I was a little worried the price was going to change when I arrived from Denver but it didn't. Dave was very nice and helpful and even picked me up and dropped me off at the airport. Very nice guy along with everyone else. Also helped me get all paperwork done in record time to catch a return flight to Denver. Unbelievable!! Will be back in the future!!

Steven

22 de sep. de 2015

My salesman Ron Wurtz was outstanding! The overall experience was excellent. This is my second truck in three months I will continue to use Dennis Dillon for all my truck needs.

Michael

17 de sep. de 2015

The whole process was super easy and everyone was really friendly and willing to help. Kyle was awesome and made everything go smoothly.

Lynn

17 de sep. de 2015

I liked the fact that you asked me a lot of questions to determine what discount were available for me then came back with a firm price and stuck to it. You also check out all the details of my residents and made sure I would get the MT tax rate which is 0. All the people I dealt with at the Dealership were friendly, helpful and very knowledgeable. It was a good experience. From my first conversation with Gunner I knew I was going to be able to workout a deal with him.

Wayne

17 de sep. de 2015

Deep discounted pricing, set price, no haggling, straight up and honest salesman, great accessories department, just an overall super experience! May be the best auto buying experience I have ever had! Our Salesman - Kenny Black is super awesome!

Donna

11 de sep. de 2015

Dom did a great job of making sure he had solved the problem with our new Ram 1500. It was making a strange noise. He figured it out and made sure the repair was done

Jamie

10 de sep. de 2015

Dominic in the service department was very friendly and helpful. Gave me all the information I needed to know and answered all my questions thoroughly. He also was great at keeping in contact and updating me about my Jeep. I had a great and smooth experience with the service department!

Stanley

4 de sep. de 2015

i felt you guys were being honest to me and i was kept informed of everything that was going on the sales man did a great job

Stan

4 de sep. de 2015

Honest, straightforward information. Best price in the Nation! From start to finish took about 2 hours and I was driving off the lot. A thorough demonstration of the high tech vehicle and all the functions were properly explained.

Christopher

1 de sep. de 2015

Everything that was represented to me over the phone was what happened, the price was what it was supposed to be and no surprises. I could not have had a better experience and will pass the word around San Diego and my friends and family. Great prices and great service from Ron, Kenny and the crew there.

Mark

29 de ago. de 2015

Friendly and knowledgeable staff; fair dealing.Liked best fixed pricing approach; Picked up at airport and coordinated education process on all electronics and special features on vehicle

Jesus Gutierrez Jr.

11 de ago. de 2015

Great experience my salesman leon garcia got us approved very quickly and got us more money for our trade than the two dealerships we visited. I will be recommending this dealership to my family and friends!

JZ

3 de jul. de 2015

About 5 days ago, we went to a local dealer for a 2015 Jeep Cherokee, but after 2 days we found out that Dennis Dillon has a better deal. Sooo, we called sales line around 8:00 pm that day, not excepted anyone will pick up the phone call. We just want to give a shot, but luckily, Ron was working after hours that day. He is so nice to us and patiently told us how to terminate deal with local dealer and send out info about the car we want to us. Even it is very late that day, he use text message to communicate with us and have helped us locked the price.($3000 less than local dealer!!!!Amazing) The second day, Ron took the photo and brief introducing video of the car we want on the early morning, and we scheduled the time to meet at the airport.(BTW, This dealership is realllllllly nice, they will pick you up at the airport with a brand new car!! Make you feel like VIP!!!!), and then we booked the ticket. After terminated deal with local dealer, we went to the airport and arrived on time. Once we got Boise, Ron was already there waiting at the airport.(What a nice person!!!) So we bought him Einstein Brother Strawberry Banana Smoothie, at that time he told us, he is thirsty and like it.(We bet that he has been waiting there for a long time. Sorry for the late, Ron.) Then Ron took us to the dealership. On the way to dealership, Ron is like a tour guide of Boise city.(make the trip not boring :D) Once we arrived the dealership, there is a US map with the pins. Each pin indicate one customer who has bought cars from them. You know what, they have customers almost in all 50 states and even on Canada.(really spectacular) Then we test drive the car and Ron gave the same price he sent to me via text message.(Very honest person) We quickly made a deal and then drive the new car back home.(BTW, I live in Salt Lake City, UT) So, if you are okay with 5 hours drive and save you some money. GO TO DENNIS DILLON and ask for RON WURTZ. There are two more things we cannot forget, Ron treat us like an old friend(even ask you if he can Facebook you and if you can text message him once you got back home safely.) Overall, Ron is really grateful for people's generous and extremely nice and honest to us. Once we or our friends need a new car, we will definitely come to Dennis Dillon Chrysler Jeep Dodge again. Thank you, Ron Wurtz.(208-963-0492)

Jack

29 de may. de 2015

They low ball you on trade and tack interest onto your loan. They sell you a bunch of over-priced warranties that your back will do for much less! Trust me, just ask to use your own financing and watch them flip out because you don't use thier inflated Chrysler financing that they add points of interest too. Worst experience ever. BUYER BEWARE!

Kirk

24 de may. de 2015

I originally was shopping for a ram 1500 v6, but Steve Mervau helped me find an ecodiesel that better fit my needs. He was not pushy and knew that he could get me a great price. He didn't play any games. He just helped me find the right car for what I needed.

Vonnk

22 de ene. de 2015

I am from Reno, Nevada and I purchased a 2014 Ram 1500 from Dennis Dillon Dodge in Dec. 2014. I did this over the internet and phone due to dealership being out of state from me. I had read reviews saying that they walked on water with 5s, and other that felt they were the biggest crooks in the business with 1's and zero if I could give it. Since I have purchased a previous new car out of state and it worked well I thought I would give it a try. I called the dealership and dealt with a man named Ron Wurtz. He was very nice and down to earth. No suede shoes, no pushing or fast talking. I explained to him I was skeptical due to various reviews and he assured me that he was honest and that the price would be honored. They require a $1,000 nonrefundable deposit to hold the vehicle for 30 days. I gave them this by credit card and email and received a statement which showed the agreed upon price and stated that is was only good for the one day due to possible Chrysler rebate changes. Well, once again this did not make me comfortable and Ron explained that it was not likely that the rebates would go away because it was the end of the year and they might even increase. There was a cut off date for the rebates while they were holding my truck which could have changed the price, but Ron called me a couple days before I got on a plane and told me the price was still the same. He picked me up at the airport on time along with another man who had also purchased a truck from them. He and I spoke on the 15 minute drive to the dealership and we both felt we were saving about $5,000 to $6,000 on the trucks. Once at the dealership the truck was ready to go. It had everything it was suppose to along with a full tank of gas and just washed. One thing if dealing online, you want to see the windshield sticker to know what is accurately in the vehicle. The dealer's online description of amenities is generic in nature and include most everything from a package and is not necessarily what is actually in your vehicle. So rely on the windshield sticker with the MSRP on it. Everyone was nice, there was no pressure and no fast ones being done. And RC the sales manager who some reviewers have seemed to think was the devil's spawn was a nice guy to me. The only pressure which took place was in financing where they really would like to sell you an extended warranty. But this was not a big pressure situation, you just need to say no if you don't want it. You may have to say it about a half dozen times, but not a big deal and in some cases it does make sense. I was not happy about the interest rate they gave me on my loan since I have good credit, but I only financed it to keep them from raising the price a $1,000 if you don't and I intend to pay it off. It should be noted that this was a very clean deal and by this I mean that; I did not have a trade in to haggle about, and I was buying the truck at the stated "sale price" not at the "low as sales price" which you have to qualify for by being certain things. Now that it is all said and done, I am very pleased with my dealing with Dennis Dillon Dodge. I got what I feel is a very good price, there was no under handed stuff tried, and the people, including RC, were pleasant. I would recommend them to anyone.

Tasha and Jesus

25 de ago. de 2014

My husband has been looking for a dodge dart for over a year now. Friday I emailed Dennis Dillon and promptly got a phone call from Ron Wurtz about the dart we were interested in. We drove down from twin falls and he showed us the dart that was pictured online. Ron was awesome and although they were very busy he made sure to keep us comfortable while we waited to sign paperwork. Not only would I recommend Dennis Dillon in Caldwell for their great prices and product, but for the great courtesy of all the staff that we spoke with! Thanks Ron for finally getting my husband the dodge dart he was looking for!

Rick Wolcott

19 de jul. de 2014

Chris Burk was great! He was most helpful with the purchase process. He took time to show the features of the Jeep Rubicon and showed us how to set up the things we needed help with. Everyone there was friendly and courteous. The price of the vehicle was great! Everything went smoothly and no surprises.

Betrayed

10 de jul. de 2014

Watch out for true sales price and don't expect RC the sales manger to give the true fact plus bad attitide

Disappointed in Idaho

19 de may. de 2014

Should have listened to the other reviews about low ball trade in offers. Had looked at this vehicle previously but the price was too high. Asked for a trade in appraisal but they said they wouldn't give me one until I found a car to buy. Several weeks later they lowered the price on the vehicle so I went in to make a deal. When I took my car in to get it appraised for trade in I had to wait about 15 minutes while the "appraiser" talked to a friend about personal stuff. Even the salesman was embarrassed. I had a six year old Buick in pristine condition and only 26000 miles on it and they rated it as "fair"! When I told them the offer was too low they got upset and told me I didn't understand how it worked. Because their car was marked down they said they needed to mark down my trade in. A discussion ensued and I was told that the car would be gone the next day if I didn't buy it now. I left and won't go back. The salesman did a very good job but I would not recommend the dealership! Very bad customer service!

John Q Public

30 de mar. de 2014

The prices at this dealership are good, but they make up for it after you're all but committed by heavily undervaluing your trade-in vehicle at the end of the process.

Hit and mis

18 de feb. de 2014

This dealer has good prices an if you are paying cash it might be ok. i talked to the salesman the day before i went there and told him what truck i wanted. He said that he would have it ready for me to take home When i got there. I drove 300 miles to get there and the truck was in the back, had not been detailed and was dirty inside. After taking it for a test drive which was cut short because there was no fuel in the truck. When we went to do the paperwork they appraised my trade. I had done extensive research on a fair wholesale price for my trade. They priced my trade $5000.00 below wholesale and said that was market value. When we questioned them they became angry and very rude. They said that we "don,t get it" and told to leave. If you don,t believe this question them on the price. You will be shocked

Justin Armstrong

1 de dic. de 2013

Hi. My name is Justin Armstrong. I'm writing this review on behalf of Ron Wurtz from Dennis Dillon. I called to ask about a 2010 Nissan Maxima that my wife and I were very interested in. He said that he would be waiting for us when we arrived. When we showed up he had the car up front and ready for a test drive. We loved it. After that we talked about finances and weren't quite getting the price we we wanted, but he never gave up and eventually we got the price we wanted and left with the Nissan Maxima. It was a great experience and I would definitely recommend going to Dennis Dillon and asking For Ron.

MIslead by Big name

6 de nov. de 2013

I would not recommend this dealership to ANYONE. They are just as manipulative and scandalous as the next one out to rob a buck. If you have a problem there will be no one that can help you everyone you talk to will pass you on to the next til they say you will get a call back as soon as they can figure out whats going on which they never will return. Bought a Durango from them that in it self was a mess of a deal but loved the car non the less so stuck to it and brought it home. The next morning There sevice department called me to confirm an appointment to get the cruise control fixed that they had already scheduled before i bought it.Which no one even told me it was broke when i explained that i didnt know it was broke and asked if we could re-schedule as I lived 60 miles away she quickly changed her tone to maybe were not going to fix it. Guess she didn't get the memo the had already tricked me hu. After numerous calls no one can help me with the cruise control problem i was told its just my problem now. How embarrassing for such a large name dealership to have to act so shameless over minimal dollars and drag such a large name through the dirt with such BAD CUSTOMER SERVICE.

Frank with Superior Signs

7 de sep. de 2013

Ron Wurtz was great to work with from the initial contact to picking us up at the airport and seeing us through the whole process. There were no surprises and everything went accordingly and seamless. There were zero snags in the financing as well, quick and simple. Everyone at Dennis Dillon Dodge were friendly and professional. I would highly recommend them for any vehicle purchases!

Richard E.

10 de jul. de 2013

I traded in a truck with an existing loan and bought a new Ram 1500. I love the truck hate the dealer. It has been 16 days, and they still have paid off the loan on my trade in. I trade often and the dealer always pays off the existing loan within a few days. These guys are acting like crooks!!!

JW

4 de jul. de 2013

Don't waste your time with this dealership. I was considering a new car purchase until I was quoted an obscene trade value that was $4,000.00 below the Kelly Blue Book "average" trade value for my near new car! I called another dealership outside of the treasure valley, negotiated a similar price for a similar car, and received full value for my trade. Save yourself time, money and your dignity and avoid this dealership.

Stan Phillips

25 de jun. de 2013

I recently purchased a new Avenger and had the most painless new car buying experience I have ever had, Best price, no pressure or hassle and a totaly professional sales staff, Thanks John and Marv.

DanB

6 de feb. de 2013

First response to email took a couple of days and then didn't know which vehicle I was interested in but it was in my email? Second response a couple of days later discovered the sale price had fine print . . . had to be a veteran or have received mailer from Chrysler, etc. Website did list the price quoted to me but should have just been clearer up front about the requirements for the lower sale price.

new car buyer

6 de nov. de 2012

We purchased our car from Ron at Dennis Dillon Dodge. We had an excellent experience purchasing this vehicle. Ron, RC, and Ryan were all so helpful with any questions we had. We got exactly what we wanted with no hassle, no negotiations, and had a wonderful time in Caldwell. We would recommend this dealer to anybody interested in purchasing a new car. Thank you so much for the excellent customer service! We will definitely be returning customers!

Happy!! :-)

31 de oct. de 2012

Ron is the best!! He help me find the perfect car. There was no pressure to buy what he wanted me to buy, I explained everything that I wanted in my car and exBiiseplained the amount of money that I was willing to pay. Ron was able to find everything I needed in a car and the price was perfect!! :-) The whole car buying experience went very Smooth. It was definitely worth the drive to Caldwell . Thanks Ron you rock!!

Happy customer

29 de ago. de 2012

I found what I wanted and at a great price. The sales staff and manager RC were all friendly and answered any questions that I had. Would recommend to anyone looking to stop by here first.

Never Buy From Again!

23 de ago. de 2012

Found a Jeep with a great price and thought I'd ship it home. Made Deposit - dealer took 4 days to mail out paperwork because they already had my money. Talked to VERY rude Manager named RC who only cared about himself and not his out-of-town customer. After paying in full via wire, they held all the remaining paperwork hostage for another 6 days before sending. When it arrived I found out it was just the bill of sale and an Idaho temp tag. I can't even title it now. This dealer DOES NOT CARE. Terrible service. Huge headache. NOT WORTH YOUR TIME!!! If I could send it all back I would!!!

badgranny

11 de feb. de 2012

Outstanding customer service with no hassle buying...Eric Brown saw to all my needs including getting shipping quotes and negotiating the best deal to ship my car north to Spokane. They easily beat my best price quotes with dealers closer to my north Idaho location even with shipping costs. Would do business with Dennis Dillon again.

Good Experience

1 de feb. de 2012

First I will say that buying a car from a Dennis Dillon dealership has not been an option for me in the years past. However, Brad Dillon has done a great job in staffing his dealerships with good managers and evolving the Dennis Dillon franchises into a preferred organization to purchase a car from. I was looking for a new Ram sport truck to buy for my daughter. I shopped at Larry Miller and Peterson Dodge and was not impressed to say the least (in fact I rate a Peterson Dealership and Bronco Motors as "Not Recommended" to conduct business with). I found the perfect sport truck at Dennis Dillon Dodge in Caldwell and my new car purchase was nothing short of a great experience. I strongly recommend Dennis Dillon Dodge for your consideration.