Mike

18 de nov. de 2016

I enjoyed all of the customer service folks. Great folks! They took care of my oil change and tire rotation very quickly.

Donna

18 de nov. de 2016

I had an appointment - it was a quick and easy arrival and friendly greeting. Staff very polite with good customer service.

John

16 de nov. de 2016

Marv was great, got me in even though I was late. And the service was completed quickly. The car runs better due to the good service.

Preeghi

16 de nov. de 2016

Very organized and well maintained place. Estimation of service time was accurate which helped me make plans accordingly. Definitely I will visit next time!

Loraine

16 de nov. de 2016

Looked at and responded to all problems/questions. I purchased winter floor mats for my car they were in stock and the transaction quick.

Evelyn

15 de nov. de 2016

Friendly service employees, and a pleasant waiting area make this a great service location for my van. I will be back

Victoria

12 de nov. de 2016

I got an appointment the day after I called at a time that was convenient to me. They got the work done in a timely manner.

Royal

10 de nov. de 2016

With the use of the Shuttle, we did not have to wait the 4 to 5 hours at your facility.

Marieanne

9 de nov. de 2016

Everyone was friendly, patient, and explained things thoroughly. Also, the courtesy shuttle was a great option to have, though the newly redesigned waiting area looked like a nice place to hang out for a while if need be (I was there during the remodel, and didn't get to see it finished)

Mark

8 de nov. de 2016

Quick, friendly and easy! I used to dread taking my cars in for service, now I don't mind at all!

Kathleen

8 de nov. de 2016

Everyone was friendly and very helpful. They where able to answer all of my questions.This survey shouldn't require a minimum amount of words.

Steven

6 de nov. de 2016

Kelly was persistent in calling me, about 30 calls to get me in. When she was showing me cars she ran to go get it. Everyone there is a hard worker.

Mike

5 de nov. de 2016

I WENT IN WITH SOME LEAKS GOING ON AND DID NOT KNOW WHAT TO EXPECT AND HAVE HAD TO WAIT A LOT WITH OTHER PLACES TO FIX A LEAK AND IT TOOK JUST ONE DAY AND THE SHUTTLE RIDE HOME WAS AN ADDED BONUS

Kevin

5 de nov. de 2016

Our primary concern was addressed with this visit. We did have a secondary concern but it failed to get addressed. We will be sure to insist next time we visit.

Douglas

5 de nov. de 2016

Work was done quickly, faster that expected. I needed to get the driver's airbag replaced and was expecting it to take longer.

Wenyan

4 de nov. de 2016

Good service people, very caring. Get the job done within the time as promised. I would recommend people to go there.

Sharon

4 de nov. de 2016

Friendly, knowledgeable staff; clean, modern facility; worked with us to get us the vehicle we wanted; no pressure buying experience

NK

4 de nov. de 2016

Bought my odyssey from this dealership in Nov 2015. It was awesome experience with Anthony Pelpola. He was very patient in answering all my questions with absolute zero pressure. When I went there for my first oil change a couple of weeks back, Anthony recognized me and came to say hi.Unfortunately during the purchase process, also had to deal with Jeremy who is very arrogant and absolutely had no respect for his customers.If not for Anthony, I would not recommend this place because of people like Jeremy.

Pam

2 de nov. de 2016

Pleasant staff.....Paul was great. We did have a slight mix-up with my service but it was explained to me and all ended well:)

Christine

2 de nov. de 2016

No pressure sales, and open willingness from rep to work towards our desired price for the vehicle. I also appreciate the thorough tutorial on the car's features (some dealerships just let you drive off and don't bother to teach the controls and features of the new vehicle).

Gordon

1 de nov. de 2016

Friendly, knowledgeable. The staff were friendly and professional. The only issue is that I can not submit this survey until I have 20 words.

Benjamin

1 de nov. de 2016

It took way longer than expected for oil change but service member gave me discount and they also explained everthying clearly.

Echols

31 de oct. de 2016

Couldn't even get a call back after being told I'd be called next day. In fact, salesman took 2 days off. Still no call back...Spend your money elsewhere.

Joshua

30 de oct. de 2016

Super easy to work with, no high pressure, and there were several people to help with customizing the radio while the paperwork was being completed.

Jean

29 de oct. de 2016

First they understood that we both would purchase--Jean and Myrth. Rachel C. was the first contact on the web and phone. She was SWIFT and yet not pushy while not overstating what she was not responsible for deciding. She connected us with Anthony. He called to confirm the appointment. They met a fair price for the new car and a fair price for the trade in. Anthony was honest, direct, and good natured while being knowledgeable. Matt was also great and answered our "deal" questions clearly.

Andrea

29 de oct. de 2016

It was my first time there and the service was great. Clean facility. Nice people. I will go back when I need another service.

Jason

29 de oct. de 2016

The entire handling of my case, from the moment I first called the Service dept until I was driving my FIXED car home from Dick's the next day, was the fastest and most painless car service experience in my 46 year old life. I drove away thinking, "That's it? That can't be it. I think that's it, car's fixed and I'm off the hook without any "captive marketing" or hidden charges? Wait, that's impossible. But... today, it seems true. I can't believe that just happened, but it did."

Deborah

29 de oct. de 2016

Intended to drop the car off for service instead you took us right then and explained to us how long we would have to wait. So we stayed and it was quick and easy.

Rick

28 de oct. de 2016

Good service people ! Paul Gomez is an awesome customer service person for Honda - he makes you feel at ease and he delivers an excellent service for your company.

Katherine

28 de oct. de 2016

From the moment I arrived,I was taken care off with a smile and concern for my needs.Great experience.Thats all I have to say.

Kris

28 de oct. de 2016

Our service adviser, Paul Gomez went above and beyond to take care of us! We were completely impressed with his attentativeness and attention to detail. He really rolled out the red carpet, and made us feel like his customers are his #1 priority. He was very thorough and addressed every issue we had, even helping us out with a loaner vehicle for entire duration of the repair. We are ecstatic with our experience at your dealership and loved the royal treatment we received there!

Ron

28 de oct. de 2016

Kindness, friendliness, promptness, good service, on time percommitment, very nice facilities, close to my home, did not push services not needed at this time

Virginia

27 de oct. de 2016

All the staff are so friendly and helpful and take such good care of my "middle-aged" Honda Civic. They keep me on the road safely.

Donald

27 de oct. de 2016

Service Department provided 'excellent service' and kept me informed as to the status of when my vehicle would be ready. Also, provided courtesy car service to my home and back at the time they said they would. Appreciate the friendly service and smiles!

Karen

27 de oct. de 2016

Friendly, knowledgable, caring associates and great selection of vehicles, Carlos was so helpful and made it a great car buying experience

Bangyun

27 de oct. de 2016

That gentleman helped me was so professional and so nice, cause i don't know what kind of service i should schedule, so i just schedule them all, and the gentleman check my list and remove all the unnecessary items, also told me when need to do those items, thank you so much to help update my car software and check my tires all free.

Seungwoo

24 de oct. de 2016

I had my CR-V serviced for SW update and oil change. It was done in about an hour and they rotated tires as well at no charge. People were nice and handled things professionally. Will be definitely back.

Maria

24 de oct. de 2016

Nice explained everything attention to detail will definitely coming back and telling everyone who is on the market to check them out

Shannon

23 de oct. de 2016

The price for an oil change is the best I have found anywhere. Also the staff is friendly and helpful.

James

23 de oct. de 2016

I really appreciated that Marv did not try to strong-arm us. It was a pleasure doing business with him. If he had tried to pressure us, we would have walked away.

Chad

22 de oct. de 2016

Great customer service and kept me updated on my car and wait time. First time in a while that they didn't tellMe that I should have something done.

Kaye

21 de oct. de 2016

At Dick's Country Dodge in Hillsboro Oregon there is good communication, fast service, comfortable waiting area, friendly personnel, great price,

Kelleen

19 de oct. de 2016

The sales associate was knowledgeable, and if he didn't know the answer to my questions, he found someone who did. The financial associate was efficient, knew his game, and fast! In and out in 3 hours with a trade-in was awesome!

Josh

18 de oct. de 2016

The time it took for the oil change service to completed on my 2005 Honda Odyssey, was about right, took about 45 min. Would be great if it was 30 min.

Thomas

18 de oct. de 2016

This time everything was beyond my expectationsHope to get the same service going forward.Thanks a lot. All the best !!!!!

Emily

16 de oct. de 2016

It was fast, priced reasonably, and friendly customer service. I highly recommend this dealership for repairs and service to anyone!

Jennie

16 de oct. de 2016

There was no wait dropping off and picking up my vehicle. Both of the service advisors working were very friendly and professional. The entire process was quick and frustration-free.

Jeffrey

16 de oct. de 2016

Very happy with my service advisor. He seems very fair and honest. I'm also pleasantly surprised with your competetive pricing for services.

Madeleine

14 de oct. de 2016

The efficiency and friendly service was just wonderful! I arrived early and my car was serviced right away and back to me in less than an hour. They even washed it when I requested it. Unheard of! Thank you, Marv, Paul and anyone else who worked on it! :)

kerry kurtz

13 de oct. de 2016

This was the first time I've enjoyed the purchase of a new car. No pressure from the salesman, a very relaxing environment and good inventory to choose from. I was treated fairly and my salesman spent several minutes with me after the sale going over the features of my car. I highly recommend this dealership to everyone.

Randy

12 de oct. de 2016

I like that the service is quick, staffs are friendly, and knowledgeable. The price is reasonable. I was dealing with Paul at the service department. He helped me from setting up the appointment all the way to checking out. I like that I dealt with one person from beginning to finish.

Sharon

11 de oct. de 2016

Went in for my first oil change I called because I was going to be a few minutes late for my appointment and was told no problem come on in. wonderful get friendly service.

Vicharika

9 de oct. de 2016

Dick's Hillsboro Honda staffs are friendly and caring about customers. Excellent work and done within estimate times.Would definitely refer friends to this dealer.

Colleen

8 de oct. de 2016

Service was done quickly. Service manager Paul Gomez was very efficient and helpful in getting my car in and out.

Sam

6 de oct. de 2016

Carlos Davila was an amazing sales person. Everyone involved was super accommodating and helpful! I was able to leave with an amazing car with a deal that is super great!

Suriyanarayanan

4 de oct. de 2016

Service was prompt and customer representative were receptive and helpful. They were building up the facility when i first bought the car from them so it was not that comfortable but now their service center really good and built well planned.

Colleen

4 de oct. de 2016

Mike was very kind and helpful. Everything happened in the time frame and dollar amount that he had laid out. Waiting area was pleasant.

Kevin Deanna

3 de oct. de 2016

Total convenience, I work nearby so I was easily able to drop the car off and not lose work time. It was really appreciated that they called me when it was ready to be picked up - which was quicker then expected!

Venkata Sameer

2 de oct. de 2016

Excellent customer service, precise turn around time. Cost effective and went the extra mile by taking care of issues, I dint even notice.

Kathleen

2 de oct. de 2016

Everyone was very nice and very patient. Sales department was very knowledgable and was able to answer all of my many questions.

Susan

1 de oct. de 2016

The service team is always fast and curtious! The waiting area is nice and clean! They make you feel like your at home! Wouldn't take my vehicle anywhere else!

Jack

30 de sep. de 2016

In there and then out of there; what more is there to say? It was even a sunny day. Yahoo.

Donald

29 de sep. de 2016

As always, the service was top notch. I was met right as I pulled in. The service was clearly explained and completed within the estimated time.The service staff was very friendly and attentive. It was a very smooth visit.

Anthony

29 de sep. de 2016

Easy process and friendly staff! Everyone was terrific. No pressure or aggressive sales tactics. Would definitely recommend to anyone looking for a new car!

Sukumar

28 de sep. de 2016

Great customer service and recommendations. Everything was explained clearly prior to the commencement of work. Facilities was clean and the presence of WiFi helped me to take care of some office work while i waited for the repairs to be completed.

Gary

28 de sep. de 2016

Alex always remembers me even though I purchased my Pilot over 5 years ago. I like seeing familiar faces and Alex always takes good care of me and my Pilot. I trust him!

Sheryl

28 de sep. de 2016

Quick check in. Waiting area is comfortable. Turn around time can be improved. I was told oil change can be 30-45 minutes. However, it actually took 1hr and 15 minutes.

Cindy

27 de sep. de 2016

The waiting room had tv, magazines, popcorn and water so I would not get bored and thirsty. The techs communicated very professionally and updated me on how long servicing my vehicle would take.

Warren

26 de sep. de 2016

I like that every time I come in for my appt. there is someone there ready to help me. I like that there is good communication between me and the person assigned to me.

Stephen

26 de sep. de 2016

It was quick and easy. Was advised of a possible issue but was not pushed into getting it done right away.

Richard

25 de sep. de 2016

Prompt attention upon arrival. Paul listened to what we needed for service. Explained what needed attention and was willing to offer transportation if needed. Nice waiting room.

Naveen

25 de sep. de 2016

Right on time, smart team, very responsive. Read some reviews that some service centers charge exorbitant amount! But not here.

Donnie

25 de sep. de 2016

Scheduling, First in line. The opportunity to plan ahead. Nice for those who need it. Nice to have the Golden Ticket.

Aurelia

24 de sep. de 2016

everyone was so so courteous - waiting room clean, several amenities provided. Technicians seemed to all know their job and were providing information to each customer.

Abel

21 de sep. de 2016

The work is always done fast and the car is clean. Work that was expected to be completed was finished in a timely manner.

Carole

21 de sep. de 2016

Friendly, caring staff; nice facility; but a two hour wait was unacceptable when we had an appointment and had to drive a distance for the service.

Judith

21 de sep. de 2016

I have always had a good experience at Dick's Honda in Hillsboro, but I did consider going somewhere closer to home. However, I am so glad I came in! From the time I first arrived, everyone was friendly and helpful but not pushy. I ended up with the perfect car for me!

Macstefco

21 de sep. de 2016

Dishonest general manager! After taking to him for two hours he promises me he could work with me on a new car. After a credit application and trade information I drove a hour there and when I got there the hole story change! Bad dealership!

Cheryl

20 de sep. de 2016

Quick, courteous, clean & didn't recommend unnecessary maintenance. Dealer maintenance package is well worth the price. New building is very pleasant.

Ken

20 de sep. de 2016

Able to get car back in 2 hours even with TPMS sensor replacement. Waiting room chairs and wifi were very nice.

Vinh

20 de sep. de 2016

Alex is our saleman, he's really care for his customer. He bought us dinner while we were waiting for paper work. Thank you so much Alex.

Bonnie

19 de sep. de 2016

I did not need an appointment but was able to get my oil changed easily. Staff were professional and efficient.

Dodge Ram Lover

18 de sep. de 2016

Was one of the easiest car deals to make. No hassles back and forth, and invoice price shown up front. Anthony was a great sales person and very knowledgable of Honda products. Would recommend anyone on the edge to make the drive!

Rodger

15 de sep. de 2016

I greeted courteously and given an appointment for the very next day. The work was performed expeditiously and was explained to me in detail.

Adam

14 de sep. de 2016

Friendly. Answered all silly questions without attitude. Nice lobby waiting area. Great coffee too. Comfortable chairs made it a nice wait

Julie

14 de sep. de 2016

IT WAS AN OVERALL GOOD EXPERENCE. EVERYTHING WENT SMOOTHLY. DUE TO TRAFFIC, I ARRIVED 25 MIN. LATE BUT WAS RECEIVED ANYWAY, AND THE WAIT WAS NOT ANY LONGER

Xian

14 de sep. de 2016

They are still as excellent as usual, there is no hidden charge, no pushing. And they are also BBB certified!

Johneta

14 de sep. de 2016

One stop for oil change and tires makes it easy on a person with a handicap husband. That's all the word I have, just wish they would have washed my car like they said

Goury

14 de sep. de 2016

I like the service and easy to make appointment . And I like that we can he snacks and drink in the waiting room. Thanks.

Rajeswari

12 de sep. de 2016

Customer service is excellent. We had a good experience buying the car.We will definitely recommend our friends and relatives to reach out to this dealer for buying or leasing a new car

Regan

10 de sep. de 2016

The service individuals were very friendly and helpful. The waiting area was brand new. Would definitely return for all maintenance work.

Maria E

9 de sep. de 2016

I appreciated the efficiency and very well organize system. The driving in and been immediately welcome by the technician. He was very polite and courteous. Gave me a full explanation of what to expect during the visit. Over all a very pleasant experience.

Eric

8 de sep. de 2016

faster service than expected at lower price than expected. I thought I would be there all day and was out in 90 minutes.

Stephanie

8 de sep. de 2016

Clean place to wait and great staff who were very helpful and friendly. Good quality work for a good, fair price.

Kory

8 de sep. de 2016

When I arrived I appreciated reviewing my online service order to make sure the right things were chosen.After inspection the service advisor explained technician findings and repair options with costs. I went with their advice and there were no surprises.

Shannon

8 de sep. de 2016

The customer service was great. Very kind people oriented employees. Kevin and Paul helped ease my anxiety on my car repair and did all they could to help me save$.

Leah

8 de sep. de 2016

Staff is great. Not pushy. Fast service. Great waiting area. Very convenient and easy to schedule an appointment. I like that they inspect your car with regular oil change

Rahul

5 de sep. de 2016

Good selection of cars. No pressure sales. Convenient location. Came in thinking it would only be a test drive. Left with the car I wanted.

David

4 de sep. de 2016

Mostly the attitude of Marv Herr, not pushy just concerned we were getting a fair deal on the right car. If it hadn't been for Marv we would have been off to another Dealer.

Susan

4 de sep. de 2016

Sean, our salesperson, was excellent! We felt we were given the attention we needed and he was very helpful and nice.

Anna

4 de sep. de 2016

Communication through out my visit. I was greeted fairly quickly. There was a slight "rumble" between two employees about a phone call, one of the two was short in front of us customers- he seemed inconvenienced.

Lauren

4 de sep. de 2016

Initially Mike took the time to figure out the best time for me to maintenance my car by phone. Then when I arrived, Alex was proactive, anticipating my needs, got what I needed done quickly and got me out the door in less time than I expected. Both gentlemen were courteous, friendly and knowledgeable.

Fernanda

4 de sep. de 2016

Your team is always very cordial, efficient and friendly. I love the free popcorn and cookies! Thank you! keep up the good work!

Douglas

3 de sep. de 2016

Very fair. Salesperson Anthony Pepola was very good. Took his time explaining cars features. He was the best car salesperson we have had!

Robin

2 de sep. de 2016

My issues were resolved in a very quick and agreeable manner. The guy who washed my car left soap on it and lots of spots. It wasnt buffed. The wheels where half washed. The car wash was a Complementary service with my interior detail. But it should still be done right.

Joseph Edward

2 de sep. de 2016

Great customer service and excellent price! They set the bar for other car dealerships. It's always a great experience, even when they were doing the remodel. Glad that's completed, it looks great.

David

1 de sep. de 2016

Service there is always fast and thorough. I feel comfortable about the car's safety when I get it back. And they never try to sell me something that I don't need.

Ryan

30 de ago. de 2016

Mike did an excellent job explaining everything and set me up with a rental car for the day so I was able to make it to work. He also helped me with an airbag recall so I didn't have to make an extra trip.

Emily

30 de ago. de 2016

I enjoyed how friendly the sales people were and how easy it was to buy my car. It was a great experience for a first time car buyer.

Prateek

29 de ago. de 2016

This place has nice sitting area, good wifi, and pizza hut right across the street. Kevin was also able to match competitor's pricing.

valyba

28 de ago. de 2016

Teresa was the sales associate that helped me with the purchase of my new Honda CRV. We clicked, immediately! She took me to exactly what I wanted and didnt try to upsell me into a more expensive model. She really worked to get me a good deal, and I feel like I got that. I, also, appreciated the time that she took to teach me the Bluetooth and other electronic features of the car. I would definitely recommend Teresa to others.

Judith

28 de ago. de 2016

Genuine, friendly and professional salesperson. Attractive new showroom. Clean facilities. Great deal on my new car purchase. Fairly quick processing.

Joshua

28 de ago. de 2016

Great communication and service. They were very friendly and very accomadatong. I will be coming back for all my service in the future.

Valerie

28 de ago. de 2016

The sales person took me to exactly what I wanted and didn't try to upsell me into a higher model or other car. I, also, feel like I got a good deal on my new Honda CRV.

John

28 de ago. de 2016

Bryan was great! He was friendly and researched our cars needs. It was with his help that he got things job as needed no over selling.

Sang Jin

27 de ago. de 2016

In a word, Teresa is a real professional!She informed me every details that I have to know about our new car. Thanks to her, I found the vehicle what we wanted most. If I buy a car again, I'll contact Teresa without hesitation.

Ashley

26 de ago. de 2016

Mike was awesome. He was super friendly and helpful and washed my car for me because he saw how dirty it was. Totally unexpected; above and beyond customer service. It would be easier for me to get my oil changed in Portland, but I'll keep driving out there based on this experience.

Veronica

25 de ago. de 2016

Paul Gomez helped me during my visit. I give him 5 stars! Had great concern for me as a customer.

Michael

24 de ago. de 2016

I had gone to Dick's Hillsboro Honda for service on my Civic from the time they opened for business. When it came time to by a new car I wanted to get a 2017 Accord hybrid, which was in short supply because production on the car had just begun. Dick's Hillsboro Honda found the car I wanted at another dealership, and sent one of their drivers to pick it up. As the car was being delivered, it was rear-ended at a stoplight. Dick's found yet another car that met my specifications and delivered it that same day. They were terrific every step of the way.

Gaylene

24 de ago. de 2016

I appreciate Alex's style. Made me aware of windshield wipers and cabin air filter needed, but no pressure to buy.

Raymond

23 de ago. de 2016

Nice people and gave me alot of info with regardsto recall. Will be going back . excellent waiting room took kids and they had a room for kids too

Shan

23 de ago. de 2016

a clean and orderly shop and waiting area.Attention to communications to set up the appointmenta complimentary car wash at the end cookies,coffee and pop corn to ease the waiting period.Work accomplished exactly on time!

Casumi

23 de ago. de 2016

Shannon was super helpful and wonderful. The waiting room was super clean and comfortable. I will take my car here for service again.

Cole1997

21 de ago. de 2016

We went in trying to " just look" but had such a great no pressure experience with Carlos Davila that we decided it was a great time to make a purchase. Even after our purchase the customer service follow up calls to make sure everything is ok showed me that they truly appreciate our business.

Irisyang

20 de ago. de 2016

She really helped me to buy a new car with lowest price as possible. She did her best. I really appreciate about this. I storingly recommand her!

Sam

20 de ago. de 2016

I asked for an oil change. It was fast. I also asked about their car detail service and have me info.

Mary

18 de ago. de 2016

People are always very friendly and willing to answers any questions or concerns you have. Service is very timely and notifications of re-calls are appropriate & timely.

Geraldine

17 de ago. de 2016

Friendly, professional service by Kelly and her apprentice were appreciated. They did everything possible to make the sale and were sure we were happy with our experience.

Lucia

16 de ago. de 2016

No pressure from the sales person. Polite, if he didn't know the answer to our questions he would go and find the answers and we were comfortable with what he told us.

Adam 1234

15 de ago. de 2016

She worked overtime to get the deal done. Was very friendly and nice. Made sure I had everything I needed even if it just came to water. Would definitely go back again for another car.

Rick

15 de ago. de 2016

I loved not being pressured about anything, Sean and Juan both made me offers and sold me what I wanted with no pressure.

Samantha

15 de ago. de 2016

Friendly sales staff, quick process time, but take your time and be prepared to stop and argue for charges that you dont agree with. You might not be able to cancel them later.

Jennifer

15 de ago. de 2016

Kevin was thorough and explained things in great detail and made sure I understood what the team did with my vehicle. I liked the short 1-hour oil change/inspection time!

Mandar

14 de ago. de 2016

Car buying was smoothest task with Dick's Hillsboro Honda. Sales consultant Angel was very co-operative and he went beyond his duty to help us as far as possible. We are very much appreciative of all help provided by Angel. Matt pitched in during concluding part of sale and provided us with vehicle and service of our choice.

Yongseop

14 de ago. de 2016

excellent explanation, nice attitude, many informationsI had a good memory concerning buying a CR-V Honda.I would like to thank him who are cncerning the sales.

Iqbal

12 de ago. de 2016

My appointment was scheduled for oil refill and taken care by Ms Ashley Underwood and she was really fantastic. She picked my car right at the scheduled time, dropped it back promptly and saved valuable time for me. She even got my car washed without me asking for it. .She was really super sweet and spoke with a very big smile. Thanks Ashley.

Sherry

12 de ago. de 2016

I purchased my Honda CR-V here in 2012 and every visit to this dealership has been excellent. From scheduling apt, to finish, on phone and at location, has been courteous and helpful. Your people are working in difficult situation right now, with the remodel, but they keep right on doing their jobs well.

Debi

12 de ago. de 2016

I bought my Accord Coupe here in 2011 and have continued to come back for maintenance, not that it's needed much besides routine oil changes. My service manager was very nice and helpful. Even though he was dealing with construction and temporary digs, he made sure his customers were taken care of. I also like that this dealership points out work that needs to be done, but does not up-sell on work that does NOT need to be done, just to make money.

Gary

12 de ago. de 2016

Scheduling online was easy, technicians were ready, responsive and efficient in checking me in, and work was done in less time than expected. Very positive experience all the way around.

Lee

12 de ago. de 2016

Everyone was very nice, didn't try to strong-arm us and they were willing to negotiate and work within our parameters as much as possible. Everyone seemed sincerely happy and helpful.

Sonja

12 de ago. de 2016

I came in without an appointment and was greated by Kevin with a friendly smile and my pilot was immediately taken in. I was escorted to the beautiful waiting room where I sat in a comfy chair. Throughout my wait several employees walked by all smiling and asking if I needed anything, at one point Kevin came in and let me know it wouldn't be much longer and asked if he could get me anything. As soon as my pilot was finished, Kevin came and got me check out was fast and Kevin walked me to my vehicle!! A+++!

Cyril

12 de ago. de 2016

Jeff is a wonderful sales guy who provided all the details with the controls in the car, was very patient in answering all my questions and made me feel at ease the moment I walked in, even helped me drive the car back. very good experience.

Keith

12 de ago. de 2016

The service people were kind, they listened, they contacted us about what was found in order to see if we want an oil leak fixed now or later. Also, they magically were able to get the motorized back doors of my van to work again, and they hadn't been working for months! They quoted the replacement of the tracks, but otherwise didn't charge for their time to miraculously get them working again! They told us what to be aware of that needed work in the future, too, which I appreciated! And they washed the car, which saved us time in our week! I am extremely grateful! We have come to this location since we purchased the car, and it has gone through ownership changes, and probably some ups and downs with that. They are doing it right, and we are grateful!

Shaariq

12 de ago. de 2016

Everyone was super responsive and helpful. The process was very smooth and I would definitely recommend it to my friends.

Cynthia

12 de ago. de 2016

Kelley was beyond AWESOME! Knew the vehicle, helpful, and very pleasant to deal with. Helped set everything up, and I know I can depend on her to follow through should I have questions.

Gertrude

12 de ago. de 2016

Worked with me in dealing with the challenges I encountered. All questions were answered fully and completely. I enjoyed the experience.

Christine

12 de ago. de 2016

Was able to get me in same day for oil change with no hassles. Mike Belden was great and friendly, went out of his way to make my experience great.

Karina

10 de ago. de 2016

I went in for an oil change and the service was quick and easy! I was out of there in no time.

Vaijayanth

9 de ago. de 2016

The salesperson was really helpful in explaining the different features in the different trim levels and explained them in detail. Good experience from the start to delivery.

Barbara

8 de ago. de 2016

Friendly, knowledgeable on car information and negotiating the best deal for me. Ability to test drive difference makes and models o fvehicles

Charlie

5 de ago. de 2016

Alex was courteous and pleasant to work with. I was one hour late for an oil change and he slide me in anyways.

Melissa

4 de ago. de 2016

From the moment that we arrived all the staff we interacted with was very nice n friendly. While looking at cars the salesman pointed out things/ features about the vehicle that we hadn't noticed. He took time ensuring that we liked the carvwe were purchasing. During the conversation about the price they worked with what we had to offer.

Christine

3 de ago. de 2016

Brian greeted me when I pulled my Honda into the bay. He was pleasant and helpful. The oil change, tire rotation, and inspection only took 45 minutes. The waiting area is clean and comfortable.

Laura

3 de ago. de 2016

Friendly, timely (didn't take forever, I like that). Felt valued as a customer and that they appreciated my business. The price was certainly right as well.

Harold

2 de ago. de 2016

Vehicle "safety inspection" upon arrival was impressive...car was done on time and needed services were recommended...updated customer waiting room was pleasant...

Gertrude

2 de ago. de 2016

Worked with me in dealing with the challenges I encountered. All questions were answered fully and completely. I enjoyed the experience.

Matthew

1 de ago. de 2016

Again... another great experience at Dick's Hillsboro Honda. Great sales team with excellent management. More than happy to make you feel great about your purchase. Thanks Guys! I will be back!

Edward

1 de ago. de 2016

Anthony was succinct and extremely helpful with the process and Michael was enjoyable as a fellow "LEO" and would definitely recommend Anthony to friends.

Harline

1 de ago. de 2016

I dealt with Paul at service department. He is friendly, knowledgeable, and always ready to help. He informs us about the recall and take care of it right away.

Barbara

31 de jul. de 2016

They got me in early, did a wonderful job, and everyone was very nice. The facility was clean, work was done well, wait time was minimal.

Mike

28 de jul. de 2016

I thought my experience was friendly, timely, great service, and quality maintenance performed on my vehicle. I also like the new facilities at Hillsboro Honda.

Douglas

28 de jul. de 2016

Good pricing. Excellent service. Very nice salespeople and staff. The only negative was the time it took to complete the transaction, though some of this was due to the sales manager sourcing the car I wanted from another lot.

Tiffany

27 de jul. de 2016

The thoroughness of the gentleman helping me with my car. He even looked ups if there were any recalls on my Civic and there was one.

Cynthia

26 de jul. de 2016

Kelley was beyond AWESOME! Knew the vehicle, helpful, and very pleasant to deal with. Helped set everything up, and I know I can depend on her to follow through should I have questions.

Gary

23 de jul. de 2016

Hillsboro Honda was able to evaluate my car without an appointment, replace my worn brakes, and my recalled air bag in preparation for a 400 mile family trip the next day. The waiting room was comfortable, provided reliable WIFI, and food. They even honored my Beaverton Honda discount coupon. I couldn't ask for more.

Marilyn

23 de jul. de 2016

I got an appointment scheduled quickly. The service people were friendly and courteous. My car was ready within a reasonable time. Yay!

Ryan

20 de jul. de 2016

Courteous, polite and professional staff. No hassles or hard sells. Very supportive at trying to get the exact car we wanted.

Shaariq

19 de jul. de 2016

Everyone was super responsive and helpful. The process was very smooth and I would definitely recommend it to my friends.

Wenbo

18 de jul. de 2016

It is easy to make an appointment. The waiting time is short, about 40 min for an oil change. The price is reasonable.

Alan

17 de jul. de 2016

Andrew did a good job in answering questions and we felt he was working with us to get the right car. Very rewarding experience.

Keith

16 de jul. de 2016

The service people were kind, they listened, they contacted us about what was found in order to see if we want an oil leak fixed now or later. Also, they magically were able to get the motorized back doors of my van to work again, and they hadn't been working for months! They quoted the replacement of the tracks, but otherwise didn't charge for their time to miraculously get them working again! They told us what to be aware of that needed work in the future, too, which I appreciated! And they washed the car, which saved us time in our week! I am extremely grateful! We have come to this location since we purchased the car, and it has gone through ownership changes, and probably some ups and downs with that. They are doing it right, and we are grateful!

Nancy

14 de jul. de 2016

They want the customer to walk away happy and know that the service was done correctly. Reps are happy to explain what is necessary and answer questions.

Mike

13 de jul. de 2016

Everything. Very friendly no hassle with anything. Nice and clean building and work spaces. Just over all very pleased with everything

John

12 de jul. de 2016

Friendly, helpful, and quick. Perfect! We felt everyone went above and beyond when it came to helping us buy the car as well as understand how certain functions worked.

Ashok-Chandra-

11 de jul. de 2016

I like the courteous nature of your salesman Angel and Anthony whom I think are really friendly, interactive and suggestive that actually helped me in finalizing my first car.

Michael

10 de jul. de 2016

I called one day prior to scheduled the appointment. Staff was pleasant, work done promptly. I would highly recommend this facility to othersThank you

Ray

9 de jul. de 2016

Our service agent Kevin was friendly and helpful. He was quick to get our Pilot scheduled for service and the car was ready in a few short hours.

Meghan

8 de jul. de 2016

The staff was personable, honest, and informative. This was my first experience buying a car and they explained everything to me and answered all my questions.

Natalya

8 de jul. de 2016

Gentlemen greeting me was very friendly and professional. Besides updating towing information my 2015 Odyssey, he helped me by showing how to store rear seats properly (quite different from my 1999 Odyssey).

David

7 de jul. de 2016

Great job on the remodel of the showroom and service area/waiting room. Best price for oil change for a car like mine. Most other places have to charge 2x or 3x the price. Not everyone has 0W-20 oil in stock and those who do still have to charge more. Not your place. :)

Ryan

3 de jul. de 2016

Employees are great. Service was everything I expected and more. The employees went above and beyond any other Honda Dealership I have worked with in the Portland Metro area.

Cyril

3 de jul. de 2016

Jeff is a wonderful sales guy who provided all the details with the controls in the car, was very patient in answering all my questions and made me feel at ease the moment I walked in, even helped me drive the car back. very good experience.

Heather

3 de jul. de 2016

Angel was knowledgeable about the Odyssey and answered all of our questions! He even bought us pizza! I would definitely like to work with him again in the future.

Cindy

3 de jul. de 2016

Excellent service, staff friendly, reasonable prices, short wait, comfortable waiting area, water and snacks provided.Will definitely continue to bring my Honda here.

Nida

1 de jul. de 2016

Easy check in , fastest oil change , convenient online appt.scheduling and Kevin was very friendly. It was the most relaxing oil change wait I ever had. Thank you.

Patrick

30 de jun. de 2016

I had a good and relaxing time! Faster than I have had in the past. The staff seemed really nice and helpful!

Jialiang

30 de jun. de 2016

Sean was very friendly and took care of everything for me, including returning my rental car with me. I am very satisfied with my car buying experience!

Marie

29 de jun. de 2016

Service was prompt, effecient and friendly! As it was a minor repair, the staff was willing to see me immediately, then showed me how to fix it myself if it happens again.

Jaclyn

28 de jun. de 2016

Staff was friendly and knowledgeable. Didn't need to wait that long and the pricing for services was very competitive compared to other Honda dealerships in the area. Waiting area had a place where I could work (desk).

Jennifer

27 de jun. de 2016

Teresa was very friendly. She helped me last year as well. I was so glad to meet with her again this year! What an amazingly positive woman!

Howard

27 de jun. de 2016

I did not have an appointment, just driving by, but needed to get my car in. I pulled in and the customer service agent, can't remember his name, was able to take care of me right away. He was friendly, knowledgeable and kept me informed of what was going on and what my car needed or would need in the future. I have been a long time customer / Honda owner and will continue to be and would recommend your shop to anyone.

Aby

26 de jun. de 2016

Alex Rowe is a wonderful Sales Associate; always courteous, respectful, professional and takes care of business. He makes the car buying experience a pleasant one. Thank You Alex

John

26 de jun. de 2016

I was greeted very nicely. The service was done very quickly. They could fit me in that day. They communicated very well.

Tovey

24 de jun. de 2016

Mike and Alex in the service department were efficient and cordial. I appreciated the fact that when I asked for someone to check my right-rear tire for a slow leak, it was taken care of (a nail was found and the hole patched) without issue or charge! Additionally, at the end of my appointment I was provided with recommendations for further service items. Although I chose not to have them done immediately (due to time constraints), there was no hard sell to fend off.Thanks

Balamurali

22 de jun. de 2016

Excellent Reps Anthony Pelpola and Carlos Davila!! starting from arranging a visit to the store, test drive, continuous email follow-up, pleasant negotiation process, paper work - final delivery!!

Scott

22 de jun. de 2016

Absolutely the best car buying experience my wife and I have ever had. Sale staff Chad and Jeremy, all the way to the F&I representative,(cannot remember his name) were outstanding !!!

Sonja

18 de jun. de 2016

I came in without an appointment and was greated by Kevin with a friendly smile and my pilot was immediately taken in. I was escorted to the beautiful waiting room where I sat in a comfy chair. Throughout my wait several employees walked by all smiling and asking if I needed anything, at one point Kevin came in and let me know it wouldn't be much longer and asked if he could get me anything. As soon as my pilot was finished, Kevin came and got me check out was fast and Kevin walked me to my vehicle!! A+++!

Jacqueline

15 de jun. de 2016

I felt listened to and respected throughout the process. Your team was extremely knowledgeable and professional! Thank you for improving this experience for me. Under the last management/ownership I was treated so poorly that I stopped coming there for my service. If it hadn't been for the Costco coupon I'm not sure I would've been back, but I am very glad I did!

Leonard

15 de jun. de 2016

Ease in making appointments...nice folks to work with....wish there wasn't such a hard sell on unrequested service....keep going back, though, for the people.

Wendy

13 de jun. de 2016

The men in the service dept. were not patronizing. Often older people are treated like children or talked down to especially women.

Jill

13 de jun. de 2016

Paul our service adviser was great to work with, easy to get ahold of and really worked with our schedule.

Terence

9 de jun. de 2016

the service advisor Paul is really Knowledgeable about my car and took good care of it, also lunch a comeback check in another 1500 miles for a possible leak issue

Donalda

5 de jun. de 2016

No pressure or smarmy sales pitch. Friendly, knowledgeable salesperson. (Teresa). Very friendly. Efficient staff. Helpful with our dogs. Very clean,new facility

Deloris

3 de jun. de 2016

Had a great experience buying this truck. Never felt pressured or rushed. I felt like everybody really listened carefully to what was important to me in this purchase and worked with me on getting a deal that would work for my budget.

mirian

3 de jun. de 2016

Was very helpful excellent salesman. Helped me make the right choice specially for being first buyer I can leave from here with no worry's. I would defiantly recommend family and friends to come and shop for a car here. =)

rlook

30 de may. de 2016

Had communicated Mandi for price of a new CRV, looking for a second CRV is 2 years. Mandi was very quick and helpful with providing a price quote, which was better than other dealers in the Portland Metro area. Tiare helped follow up with the appointment and worked with Anthony at the dealership. Anthony was very patient and helpful in choosing the right color. He made sure that we were well informed of every detail of the CRV. The purchasing process was very easy. Mandi, Tiare, and Anthony were excellent to work with.

Claire

28 de may. de 2016

It was great to have a loaner car. I was pleased that my car received a thorough check up, and that I did not feel like I was encouraged to purchase anything unnecessary.

Lee

27 de may. de 2016

Everyone was very nice, didn't try to strong-arm us and they were willing to negotiate and work within our parameters as much as possible. Everyone seemed sincerely happy and helpful.

wits' end

24 de may. de 2016

I was at my wits' end when my Honda Civic Hybrid was declared totaled in a freak accident. Andrew and Jeff at Dick's found a duplicate in even better shape than my beloved car. I can't recommend them enough! Great place with wonderful, friendly service. Dennis

Jeffery

22 de may. de 2016

Loved our salesman. Very informative without being pushy. He took his time telling us all about our new car and was very easy to talk to and answered all of our questions. We will recommend him to others.

Shelly

19 de may. de 2016

I scheduled an appointment with the online tool and unknowingly put the wrong date in. When I arrived the gentleman that checked me in not only found me in the system, but ensured that since I was there, they would squeeze me in for my oil change. Service was prompt with low wait time despite not having an appointment. I left my receipt on the counter and the rep literally ran after my car as I was driving away to be sure I had it for my records. He was the definition of superb customer service! Fast, friendly, knowledgeable, courteous, and always go above and beyond for the customer. I am a Director of Sales and can say I would be giving him a raise to retain him on my staff!

Eric

19 de may. de 2016

Friendly greeting upon arrival. Service was very thorough and specific to my needs. Courtesy rides to/from home was helpful. Alex was awesome

Tommie

19 de may. de 2016

Anthony was very accommodating and professional, and was a true pleasure to work with. No haggling, and we walked out with a car and our shirt!

George Simpson

19 de may. de 2016

Alex did a great job helping me select my new Honda. He listened and asked questions. This Approach helped me narrow down the options to exactly what I needed. The only bump in the road was the VIN etching charge of $399. The document offering VIN etching reads optional but the guy who handles the paperwork and the sales manager said I had agreed to the price so I agreed to it. To be fair it was listed on the documents I signed (agreeing to the price) but it was not discussed. I suggest they be more transparent regarding the optional VIN etching charge early in the price negotiations. That was a minor bump and not a dealbreaker. Overall I had a smooth car buying experience. I would send my friends and family to buy from Alex.

Luis

18 de may. de 2016

Awesome customer service experience. Mike was, since my first meeting with him to schedule an appointment for my HRV regular maintenance, very professional, cordial and welcoming, and so were the other folks I spoke or dealt with during the appointment itself. Furthermore, they gladly honored a promotional discount coupon that Dick's Hillsboro Honda made available to me by email. Congratulations and thanks!

Kevin

16 de may. de 2016

They were very professional, straightforward and set out a variety of options. Did not try to sell me something I did not need. The representative I delt with was great. I honestly felt he cared about my situation and my financial limits.

Helen

16 de may. de 2016

I chose to wait for my car. The friendly people made sure I had everything I needed to work - WiFi, quiet room, drinks and snacks. They also gave me a complimentary cleaning on my headlamp so that it would match the new one which was being installed as a replacement. Really great customer service.

Gary

15 de may. de 2016

Scheduling online was easy, technicians were ready, responsive and efficient in checking me in, and work was done in less time than expected. Very positive experience all the way around.

Michelle

14 de may. de 2016

They fit me in on the schedule. Everyone was very friendly. Alex went over his concerns on my car regarding what and why it needs to be done.

Jebediah

13 de may. de 2016

Kelly was great on the sales and test drive and was extremely knowledgable. She was very nice and answered all of my questions with a great warmth and confidence that was appreciated. Angel and Mike were fantastic in trying to locate the elusive civic touring and kept me up to date on their progress. They were able to find one finally after several days of looking and got me squared away quickly.

John

13 de may. de 2016

I usually have to call ahead a few days for oil change service but they got me in same day when I had to make an unplanned trip to Portland and I really appreciated it. The staff is always very professional.

Laura

13 de may. de 2016

Quick service. clean facilities. Honest technicians and service advisors. Always feel that I get great service and treated with respect.

Claudia

4 de may. de 2016

Sales knew EVERTHING about the car. Very confident in presenting and showing off all the amazing things the car (s) can do. Product knowledge is key and the sales staff has got this down!

Josh

4 de may. de 2016

The customer service was very friendly and they made it a point to expedite my recall work since I was on a time crunch.

Fenton

4 de may. de 2016

Love their excellent customer service, from the friendly receptionist answering the phone to everyone in the service department, we always are well taken care of.

Duc

2 de may. de 2016

Marv Herr and Jeff Holly were exceptional. Very friendly and knowledgeable folks. The newly constructed facility is comfortable, nice, and clean. There is a good selection of vehicles available for test drive.

Larry

1 de may. de 2016

A saturday app at 315, I had called to ask if I could move it up earlier. Not a problem was the response. I think the young man named Mike helped me with the paper work to get the truck in for service. Very nice, friendly and accommodating. We chatted like old friends after the service was completed. Thank you.

Christa

28 de abr. de 2016

Paul Gomez was very easy to talk to, and provided the necessary information I needed. I did not feel any pressure during the entire visit. Thank you!

Rodger

27 de abr. de 2016

Brought my car in for oil change. They took it right in, completed work plus car wash in little over half an hour. The price was excellent, the courtesy was great. couldn't ask for better service.

Kory

26 de abr. de 2016

Quick intake, price was as quoted and fair. Basic inspections included (tires, brakes, battery) and that is a HUGE value because it may identify a problem I don't notice. Also-on a previous trip a mystery mechanic fixed the loose upholstery on my door and I was surprised later that day when I noticed. There was no charge on the bill. They were nice enough to take care of the other door's fabric this time around and I am beaming with happy. Thanks very much, it is highly appreciated and I realize it is not normally what you guys fix.

surprised car buyer

24 de abr. de 2016

I put off buying a new car because I dreaded going to a dealer and having to talk to car salespeople. My experiences in the past had always been horrible, with pushy sales technique and last minute changes in pricing, and being talked down to because I was a woman. What a wonderful surprise it was to have a pleasant experience with Anthony and the staff at Dick's! I drove a new Honda Odyssey off the lot and have changed my vies on car dealers - at least Dick's!

Judith

23 de abr. de 2016

Paul Gomez your employee in the service dept kept me up to date while I waited. I very much appreciated him. He was thorough with the necessary maintenence needed for my Honda CRV. There has been a recall for the airbag and he was able to put me on the list for replacement.

Debi

19 de abr. de 2016

I bought my Accord Coupe here in 2011 and have continued to come back for maintenance, not that it's needed much besides routine oil changes. My service manager was very nice and helpful. Even though he was dealing with construction and temporary digs, he made sure his customers were taken care of. I also like that this dealership points out work that needs to be done, but does not up-sell on work that does NOT need to be done, just to make money.

Marsha

18 de abr. de 2016

I appreciate the fact that your service department does the multi-point vehicle inspection to find any issues that could become real problems.

Michael

16 de abr. de 2016

Jeff Holley was fantastic. Very personable, knowledgeable and straight forward. I really appreciated his time and Juan's time and all the attention I was given. Thank you.

Debera

16 de abr. de 2016

I liked the way I was treated by the service technician and was not pressured into anything. All decisions were mine to make - with a little necessary guidance.

Shannen

11 de abr. de 2016

All the numbers were agreed to before I even got there. Trade in value was agreed and new car price was agreed. Definitely made it less stressful. Mandy and Kelley were great to work with.

Rachael

10 de abr. de 2016

The staff at Hillsboro Honda have always been personable and helpful, always attempting to make my visit as positive as possible. One staff member astutely noticed my anxiety when maintenance I can't currently afford was recommended for my car, and went out of his way to make sure I was as comfortable as possible and tried to arrange my maintenance in a way I could manage. Very grateful for the care given.

Mark

8 de abr. de 2016

Knowledgeable and helpful staff willing to help without making me feel pressured into a deal.Marv and Chad answered every question I had and were immensely helpful in deciding which vehicle was the best choice for me.Thanks Guys!

Michael

7 de abr. de 2016

Chad was very insightful and helpful. He knew a lot of useful information about the vehicle we were looking at and the 1 or 2 things he didn't know he was able to quickly get answers for. He also didn't pressure us into anything which is much appreciated. Construction made the lot a little jumbled and confusing but that should resolve itself once it is finished.

John

7 de abr. de 2016

The service tech got my car right in on Saturday to fix my clutch. I picked it up the following Wednesday morning. He even found me a car to use while mine was in the shop.

Donnie

7 de abr. de 2016

I bought my car at a competitor & the team at Dick's helped me to remove the other Plate Rims and put on Honda Rims. No teasing.

Theresa

6 de abr. de 2016

II came in to purchase a Jeep Wrangler. I had the best experience with Angel Barranco, sales consultant. From the very beginning he paid attention to what I was saying, the test drive was even great, instead of going through town he took me on the back roads so I could really feel what the jeep was made of. He never pressured me, like so many others do and he really took the time to listen. Even the buying process was quick and easy. I will continue to come to this dealership for future purchases and have already told friends and family about my positive experience.Theresa

Mia

5 de abr. de 2016

I came into the dealership looking for a new car and left with a 2016 honda civic lx. I couldn't be happier with my purchase. Alex was attentive, polite, and very personable from the get go. He made the car buying experience as painless as possible by being thorough in explaining the options that met my budget and by working hard to get me exactly what I wanted at a price I was happy with. He even helped the lot attendant prep the car on an unexpectedly busy night. That really proved to me how dedicated he is to customer service. I felt no pressure whatsoever from any of the sales staff or managment, and got quality service from a sales person who really listened my needs.

Sridhar

5 de abr. de 2016

Had a very pleasant experience buying a car at Dick's Honda. Marv and Alexander were very helpful and everything was wrapped up in an hour and half and we were off with our new car.

Steve Gibbs

4 de abr. de 2016

Never before have we had such a great time going into debt. Our salesman Alex Rowe was super awesome in helping us pick out the perfect truck that fit our needs. Plus, I get to say Dick's when people ask me where I bought my truck. Seriously though, if you want to buy a great vehicle form great people then get on out to Dick's Honda of Hillsboro, where the prices are low and quality runs deep. Thanks again Alex!

Alice

2 de abr. de 2016

Kelly was so helpful in finding a financing package I can handle. Love the new show room and anxious to see the completed project.

rebelmom13

1 de abr. de 2016

When purchasing a used vehicle that has plates and good tags make sure that you take the title to DMV on your own. My husband bought a car and was told that he would get a refund for $115 since they didn't have to get plates or tags for the car and then when we called to check on the status of the refund we were told that they didn't have to give him a refund because they charge $115 as a convenience fee for them transferring the title for the customer. I suppose that's what we get for paying in cash and trusting people who work at a car dealership to follow through with their promises.

Anita

31 de mar. de 2016

"Camero" Mike in service we know personally, he recommended we speak to Jeremy, Jeremy was with another customer so Mat stepped in and spoke with us and introduced us to Chad who helped us and when Jeremy was free he came up and introduced us and like a fine oil machined helped by bringing cars for me to drive. The team work and the special treatment and I mean sincere help made only the second new car I have ever bought the most amazing experience. Mat and Jeremy helped so much when we were worried about some credit issues and we got the deal done! I thought I was a FORD Girl for life nothing doing after my experience at Dicks Hillsboro Honda I am a HONDA Girl for LIFE!!!!!

wanki

30 de mar. de 2016

Angel explained me very kind and nice during test drive and documentating. His sowed the car function and feature very well. it's easy to me be comfortable. Fast done test drive and purchasing.

Pamela

29 de mar. de 2016

Teresa Ford worked overtime to help me choose and lease the exact car that checked off all my boxes. She was extremely knowledgeable about the vehicles and even taught me a way to set up the car that makes it even safer than all the built in features already provide. For the first time in 50 years of buying cars, I walked out of a dealership paying LESS than I said I would thanks to Teresa's help, the Sales Manager, Matt Meyer, and Finance Manager Shawn. I was made to feel that my needs were the most important thing in the world by everyone. Thanks to Rachel Cropper for just the right amount of internet marketing. It helped me get here. This is my second lease from Dick's Hillsboro Honda. The service department is outstanding, quick and helpful. I'll be back. Thank you, Teresa. My new Honda Fit is a blast and you made it possible. Color me HAPPY!

karan prajapati

28 de mar. de 2016

I bought my first car. Anthony and Jeff were very friendly and helpful. The purchase was quick and painless. They offered me the best deal. Overall great buying experience.

Alexandra

27 de mar. de 2016

It was quick and I was informed of all the work needed for my car and the things that I requested but we're not needed I was informed of why it was not necessary and that make me feel respected and that my car was in good hands

SuperSatisfiedGuy

27 de mar. de 2016

I have now bought two cars from this dealership, and both have been used, and both experiences have been above and beyond what they're called to do! Teresa was the woman we worked with on the 2nd car, and SHE WAS AMAZING! We actually bought a car here with a friend, and Theresa helped us then also! She was completely honest and earned our trust quickly, which I can't say for other dealerships we've been around. My wife and I went back to her for our second car, and we weren't disappointed! She picked out a perfect Honda Accord for my family, and we test drove it around and looked at other dealerships to see if there were any other cars we were interested in. In driving this accord, we quickly felt this was the perfect car for my baby, my wife, and I, and after discussing it with them, they made us a deal! They even served us hot chocolate while we waited! We were also able to work with them down to the price we needed it to be in order to afford it, and the whole dealership worked seamlessly to get this car into our hands for the price we wanted! I also was recommended to this dealership by one of the mechanics that works for them, and I would trust this good friend with my life, so there is something different about this dealership than others. Obviously this is my opinion and experience, but I have bought cars from other places, but I've never seen a dealership work flawlessly 3 completely different times for people, and each person come away completely satisfied with the customer service, the product, and the follow-up also! They truly care about the customer and their reputation and are willing to go above and beyond to serve your car needs! I would vouch for these people any day now because they have proven themselves to be honest and actually care about the person rather than the product! And for us, it started with my friend Shawn, continued with the other staff there in the car buying process, and ended with Teresa! I would highly recommend her as a person to go to for your car buying needs! Anyway, I won't keep beating this review to death with words; for your next car, just go to Dick's Hillsboro Honda. I promise you won't be disappointed. Amen!

Tim & Andrea

26 de mar. de 2016

Honest, straight forward, and super helpful. We didn't feel pressured and we're able to make our own choices with awesome support! Thanks guys for getting us into a great car that fits our needs perfectly.

Yiqian

25 de mar. de 2016

Knowledgeable, time management --- service being done fast, answering customer's question with patience, repairing/check items and cost being marked fairly.

Skohler89

25 de mar. de 2016

Anthony was the dealer who helped meAnd he was awesome ! Extremely helpful and honest, which is something you need when purchasing cars ! I honestly had a great experience with everyone in this dealership and would recommend it to anyone and everyone !

Minyoung

24 de mar. de 2016

Very clear explanation about service and charges. The service representative thought about customer point of view and took care of me.

Ann

23 de mar. de 2016

I was able to get an appointment when I needed one, at a time that was convenient to me. I have never had issues getting my car in when I need to.

alex

23 de mar. de 2016

Alexander Wyatt, did a great job as a saleman during and after the sale. The Honda Accord is exactly what we wanted. Why 25 words long if I can say it with less words

Sherry

22 de mar. de 2016

I purchased my Honda CR-V here in 2012 and every visit to this dealership has been excellent. From scheduling apt, to finish, on phone and at location, has been courteous and helpful. Your people are working in difficult situation right now, with the remodel, but they keep right on doing their jobs well.

Daniel

21 de mar. de 2016

Sales associate-TeresaSales manager-MikeGreat place, worked with us to find what we were really looking for. Good deals. Treated very well

Svozr123

21 de mar. de 2016

We needed a bigger vehicle for our growing family and Jeff did a wonderful job at finding us the right one. He also did a great job of by helping us stick with our budget. Thank you again. It was a pleasure working with Dick's Hillsboro Honda and Jeff!

Ashley

19 de mar. de 2016

Alexander was amazing! He made me feel comfortable and I bought a car even though I didn't expect to. Awesome!

Iqbal

19 de mar. de 2016

My appointment was scheduled for oil refill and taken care by Ms Ashley Underwood and she was really fantastic. She picked my car right at the scheduled time, dropped it back promptly and saved valuable time for me. She even got my car washed without me asking for it. .She was really super sweet and spoke with a very big smile. Thanks Ashley.

Andy

19 de mar. de 2016

The service rep who helped me checked in on me multiple times and gave me estimates of remaining wait time.

Mausma Bawa

17 de mar. de 2016

My oil change appointment was scheduled by Ashley Underwood and she went out of her way to pick up my car and drop it back ,saving a lot of valuable time for me .(its not generally done at Hillsboro service centre) I really appreciate the service and she did it all with a really big smile. I wanted to give her some tips but she refused stating it as against her company policy. She even got a car wash done for me. Sometimes when you look around and see , the world has a lot of nice people .Ashley ,you are really one of them!!Thanks Ashley, once again

CRV!

14 de mar. de 2016

Alex Rowe was very personable and worked diligently to get us into our new Honda CRV-EXL. We didn't feel he was pushy or pressuring us to make a sale. He was able to beat the prices quoted elsewhere which was much appreciated. Thanks to Alex!

skylumine

1 de mar. de 2016

Alexander did an awesome job and service to let me understand the performance and tech items of 2016 CRV. I had a great experience here. This is so far the best dealership, and the price hear can beat other dealer's price.

mohit1909

29 de feb. de 2016

This is so far the best dealership I have came across. and They are best at beating any other dealer's price. I had a great experience here. Roman is a great guy and provided me a great service.Rachel helped a lot to provide me a great deal over internet pricing.I am definitely going to recommend Roman and this dealership to my friends. 100 stars to this dealers.

Chelsea.udasco

29 de feb. de 2016

Even though they are going through construction, Alex Rowe made the most of our trip there. He did exactly what we asked for and helped up through it all! We recommend checking them out!

O.Naranjo

26 de feb. de 2016

David V. provided excellent service and made the process comfortable and even enjoyable.

Codemystirl

24 de feb. de 2016

Angel did an awesome job and was very knowledgable about all the new tech items on our 2016 Civic! He was also very nice and polite.

Rattle

23 de feb. de 2016

After having asked questions about ticking noises and oil high oil consumption for years last August Honda sent me the official recall letter. Excessive Oil consumption due to piston ring problems. I decided to bring it in as it was again sounding very raw and sometimes ticking especially when cold or taking a turn. After a rough start (seemed no one ever heard about this recall) they performed the official calibration test meaning a full oil change and calibration (mileage) with the request to come in after 3k miles.My car has only 35k miles and after 2800 miles and oil live at 70% and no oil light on yet the sounds were so terrible that I felt I had to bring it in: More than 2 quarts oil gone! This is almost double of what it considered reason to investigate the engine but I got the 'that's normal' answer. I expect this car to be fixed, from a mileage perspective it is brand new and during the last 'full inspection' everything came out fine ... except oil levels.Should I wait till oil life is 15%, the light comes on or the engine runs into the ground to consider it 'excessive'? It makes no sense, if there is one case where this warranty recall is valid it is this one. I do not know why I have to do another test (oil topped off and come back in a 1000 miles). Imagine you drive a couple of thousand a month ... you would be in there every few weeks to add oil because that's 'normal'?I bought my car at this dealership and I would hope that they would look out for their customers a bit better. I understand this is a factory problem which can as everything where people are involved create a problem no and then but this is why you have a service department Honda: To fix the things that are wrong.

kk6872

21 de feb. de 2016

My first experience in showroom and it was worst. There is this guy called Jeremy who has ZERO respect for his customers and talks as if he is right always. Never deal with this guy. He told he can try to fight for the price he quoted and bombarded me to buy a car within the next few hours. When I told him I need time to decide he started to disrespect me and strong armed me into buying the same day. Finally he accepted to give me time and asked me to come back the next day. The next day they increased their price by 1k than that they quoted and challenged me to find a better deal. I was offered a deal that was 1k higher than what the same guy quoted the previous day and told he missed a few things in his last quote "By MISTAKE" and told that "EVEN YOU MAKE MISTAKE". Who the **** he is to judge me. When the issue went to the Manager Michael DeSantis, he spoke with arrogance and literally cursed me that if I don't buy there I might end up buying somewhere else for higher price. His reaction was shocking and I really feel betrayed by the experience as it was supposed to be my first car. NEVER GO TO DICK's HONDA. The way they treat you is right in their name... PS: I would have given 0 star if I could have.

sbrite10

21 de feb. de 2016

Excellent experience all around Jeff Holley was my Sales rep. Very Knowledgeable and fun guy to deal with. Got the deal I wanted on my new Civic. Will definitely recommend them to my friends and family.

Mur

19 de feb. de 2016

It was very good initial service and good overview of CRV explained by sales team.Excellent experience of buying CRV.I would definitely recommend for my known people.

Aloha driver

18 de feb. de 2016

I bought a new Honda CRV at Dicks Honda. Teresa is very professional and patient!So the deal only took me about 2.5 hours. Whole procedure is smooth and fast. Her manager also helped out for pricing. There are still some room for further pricing, to deal with business person, depending on how much you want to invest your time and energy. Over all, it is not too bad deal.To Teresa, thanks a lot for helping process this deal!

RayC

17 de feb. de 2016

Went in to find a deal and got one! Happy with the vehicle and happy with the service Anthony and David gave me. Anthony knew his vehicles

Angela70

17 de feb. de 2016

Thank you Anthony at Dicks Honda. You were a great help in finding us the ford explorer we were looking for. Also worth the drive as the selection was plenty

Louietab

16 de feb. de 2016

Marv was an experienced and direct salesman. We asked for a no haggling experience and with the Costco program he obliged. He knew his product and asked if he was unsure on very few items. Definitely would come back to see Marv for our next Honda.

jlt321

13 de feb. de 2016

My wife & I did not expect to purchase a Honda Civic Touring! Thanks to Alex, we found this awesome car! Alex provided excellent service and worked really hard so we can own this car. Thanks again Alex!

jambapdx

8 de feb. de 2016

I will highly recommend anyone looking for a new or used car to this dealership. I had great experience working with Teresa Ford. I sent her the email and negotiated pretty much everything over the email. She has been very patient because of my busy schedule and she wasn't pushy. On the other hand, I had terrible experience meeting their manager and I walked out for wasting my time. She understood the problem and dealt with me directly before the deal would have fallen through.I will highly recommend Teresa Ford to anyone looking to buy a car.

SudheerPalla

7 de feb. de 2016

I was not expecting to drive off with a new car but Anthony Pelpola made my purchase fast,easy, and fun!!!! He answered all my questions and concerns. Also assisted on financing, Got for great deal !!!! Thank you again.

Peterkenyon

6 de feb. de 2016

Angel Barranco got me through the system quick and easy. A great salesman who knows what he's talking about. The finicial department works with you to get exactly what you need. I would recommended this dealership to anyone looking for new or used.

Jsuarez

5 de feb. de 2016

I was not expecting to drive off with a new car but Michael Hollick made my purchase fast,easy, and fun!!!! He answered all my questions and concerns. Thank you again.

MissScarlet

3 de feb. de 2016

My husband and I just bought a 2016 Honda Odyssey from Dick's Hillsboro Honda and Marv Herr made our car-buying experience the best either of us have ever had! Marv was easy-going, respectful of our time, knowledgeable and supported each of our decisions as we made them. He shepherded us through the entire process, from the test drive through the car's final check out with his signature friendliness and ready humor. Sean made the legal paperwork process a streamlined dream, right down to the plates! I have already recommended Marv Herr and Dick's Hillsboro Honda to a friend. Thank you!!!

Best car dealership dicks hillsboro honda

2 de feb. de 2016

Alex Rowe and Teresa Ford are tops in my book for what a vehicle sales person should be...caring hearted and treat you like family. Could not ask for more. They should both get a raise, in my way of thinking. All the best. Duane and Linda Forsberg

rude dog

2 de feb. de 2016

We drove from Marysville Ca to purchase a 2012 Rubicon. And we weren't disappointed. Alexander is super friendly, attentive and very knowledgeable ..I would DEFINITELY recommend the dealership .AWESOME

Darcy

1 de feb. de 2016

My bf and I recently purchased a car from here. We had an outstanding experience from start to finish. The person who helped us was Teresa. She was reliable, personable, and was verg patient with us in buying our car. I recommend anyone to check this dealership out and talk to Teresa for any questions. Thanks!Darcy and Aqeel.

Heictor40

1 de feb. de 2016

I had a great time looking at cars and learning about my options. David is a fantastic salesman who really took an interest on getting me the best car for the best deal.

Midge Compton

31 de ene. de 2016

We just bought a Honda Fit from Marv Herr, and we couldn't be happier with our buying experience! He treated us with respect, answered all our questions, and helped us to feel good about our decisions. Marv was very easy to talk with and never "pushed" us into anything. Thank you!

GOgrl

30 de ene. de 2016

Everyone was helpful, straightforward, and respectful. The building was under construction but they all worked to make the process as easy and comfortable as possible. Never had a sales manager say "you know your budget better than I do, you need to do what you are comfortable with" before.

lajxiong

29 de ene. de 2016

I moved from CA to OR (Hillsboro) for work, and decided to try and grab the new Honda Civic 2016 (the model look, compared to the previous Civic model 2012-2015, was likely the main driving force). I knew I wanted to lease (I couldn't afford a really expensive car right off the bat, but could get something super nice after a couple years of working, so a bare-bones, good-looking car that wouldn't break down was my objective), but I hadn't began work yet so price was key. I ended up working with Andrew B., Matt M., and Anthony P., and they were beyond helpful. They worked with me to find my desired car (Civic 2016 of course), while really helping me maneuver the price to what I felt was affordable (e.g. post-graduate discount, etc.). For this, I was especially grateful. While all of them were vital to helping me obtain my Civic at a very affordable price, Andrew was the one stand-out guy who really made the process a lot easier. Though he was new, he was quite knowledgeable. Furthermore, he was friendly, personable, funny, and just a really cool dude, in general. That made the process a lot easier, since it felt that he was genuinely looking out for my interests, rather than just trying to force me into a sale.If you're reading this, thanks a ton man. I appreciate the efforts you helped put into getting me my Civic. Appreciate it!

Deichstadt

28 de ene. de 2016

Thanks to Angel for making our buying experience a happy one.Angel for being a new employee helped us with our questions and was very professional

rmcochran15

27 de ene. de 2016

I recently bought a used 2005 Honda CR-V from this dealership with the help of dealer Alex Rowe; it was an awesome experience! I am recent college grad who was looking to buy their first car and had no idea where to start, other than knowing the make and model I wanted. After visiting several dealerships in the last couple of weeks, I was pretty skeptical to check out another one. However, I am so glad I did! The car is in great shape/condition and is EXACTLY what I wanted for a price that was unbelievably affordable. Alex was extremely pleasant to work with, was very flexible with my schedule (I had to leave the appointment mid-deal and was able to wrap things up a few hours later when I came back, no problem), and was very genuine, which can be hard to come by when dealing with used cars. Seriously great experience!

Iboughtacar

25 de ene. de 2016

Great team. They met my needs and were entertaining during waits. Friendly and knowledgeable about the product. They didn't flinch much during the white knuckle test drive.

wendy

25 de ene. de 2016

This was a great day to go for a walk and buy a car. David Villalpando is great and helped us get the car we wanted. thank you to him and his partner.

Goodpasters

21 de ene. de 2016

We worked with so many awesome people. Alex Rowe, Mandi, Jeff Halley, Shawn Laird, and Juan. So very grateful! They called me the next day to tell me they found financing that lowered my interest rate almost by half!!! They knew how scared I was of having a car payment again, so looked around for the best rate.My daughter bought her car there November 7, 2015 and we loved the process as well!!We will always buy our cars from Dick's Hillsboro Honda.

happycustomer

19 de ene. de 2016

The dealership was helpful and friendly. Rachel contacted me through emails and it was Angel who helped me with the purchase. The experience was wonderful and I left the dealership a happy customer driving away in a 2016 Honda Accord EX-L with navigation and sensing.

MaHem

17 de ene. de 2016

We purchased a lightly used 2015 Passat TDI from Alexander Wyatt on 1/17/16. Overall, the experience (for purchasing a car mind you) was not bad at all (and I want to be clear, I HATE the thought of dealing with car salesmen). For us, the most important part was the purchasing process was straightforward, with none of the "back and forth" where the sale person needed to "talk to his finance manager". This is often the part that drives my wife and I nuts, so not having to deal with the "runaround" was a plus.

moneybags

16 de ene. de 2016

While all of the usual negotiations were going on, Teresa had our best interests in mind and was a pleasure to deal with. (We made her earn her money, but she always responded well and helped us complete the purchase.

T Ferry

16 de ene. de 2016

Alexander was very helpful in the process of selecting my second car.

mariahlynn11

15 de ene. de 2016

My fiance and I were looking to purchase a used vehicle under $10,000 and Teresa Ford was the right person for the job! She was very helpful throughout the whole process! She did not push us in a direction that we did not want to go, otherwise was not a sales person known as a "shark." She is absolutely hilarious which made the test driving and the overall experience really amazing and we were able to shop around in a positive, laid back, home-like environment. My fiance and I were accompanied by a couple of our friends who had bought a car from this dealership a couple years ago and are actually planning on coming back to work with Teresa. Her motherly instincts definitely kicked in and she knows how to sway her way to help you get you what you want for what is in the best interest not only for her but her customers. Overall, this dealership definitely deserves 5 stars and I couldn't have been more blessed to have worked with such an amazing woman like Teresa.

Celia

12 de ene. de 2016

Our first time buying from Dick's auto group was an amazing experience, especially working with David. He understood our budget and credit score situation and he did not treat us any different and helped coach us with the right path and car to better estables our credit. He was patient and did not rush us and wanted to help us. I had gone to a dealership in beaverton prior to Dick's did not get the same respect. David was the best.

Jessie

11 de ene. de 2016

This dealership was fair, friendly, and extremely helpful. I highly recommend going to this dealership over others. I was not hassled and both Alex and Jeff were wonderful to work with.

stigliano

11 de ene. de 2016

This was my first car lot buying experience. Alexander made it very pleasant. no pressure. very pleased with my purchase. Thank you guys!!!

mary williams

7 de ene. de 2016

Teresa Ford fantastic service friendly patient very good sales person can sell me a car anytime i would recommend her any day it was a very good experience husband and so ami

lee d long

7 de ene. de 2016

alexander wyatt was good told me every thing I wanted to know.

Derek V

6 de ene. de 2016

Fast, convenient, and knowledgeable on not only Honda makes and models but also on others as well.

Hope Pavao

5 de ene. de 2016

He was amazing at his job. no presure great experiance as a first time buyer.

DG

2 de ene. de 2016

Anthony has been very helpful and followed up w/ his customer to ensure that we're taken care of.

Nancy Krause

2 de ene. de 2016

Alexander Wyatt was helpful and friendly. He was friendly and worked with me even though I didn't have an appointment.

Anna

2 de ene. de 2016

My husband and I were very nervous buying a car, as we have not had car payments for 20 years, We are currently rebuilding our credit, so that made us more nervous. I appreciated that they were going to see what we were qualified for, before putting us in a car. That saved us a bunch of unnecessary test driving, and getting our hopes up. Our salesman so so nice, and understanding to our situation, and made us feel comfortable.

Mbruhns79

1 de ene. de 2016

I don't generally write a lot lengthy reviews, but felt compelled to share my 1st time car buying experience with you. We found Dicks on the internet. Their customer service stood out from the rest of the places we contacted that day. In fact it was Alex Rowe's prompt call back to us that got us over there, even in the SNOW! Alex was a true perfessional, but was also very real with us. He was patient with our onslaught of questions, knowledgeable, and gave impeccable customer service to both my wife and I though every step of the process. Everyone at Dicks were very pleasant to deal with, and the financing guy was a real character. I'm sure the entire staff are all great and highly trained, but Alex Rowe really went the extra mile for us. Book your appointment with him, and you'll see what I'm talking about.Cheers.

Dave

31 de dic. de 2015

Anthony was extremely nice and helpful. Despite working at a Honda dealership, he knew a great deal about my new Toyota.

Honda

31 de dic. de 2015

Good Experience. No pressure. Friendly buying experience.

GH

31 de dic. de 2015

We came in looking for a used Honda van and found a great selection. Alex Wyatt, our sales rep, was very accommodating, helpful and friendly. He provided us with great service and honest advice. Just as importantly, he got us the financing plan that worked for us. Great service!

Juan Chavez

31 de dic. de 2015

excellent service. very happy. love the car. got me in my budget.

Bradley0326

30 de dic. de 2015

Great experience for a first time buyer. Sierra was helpful and so nice. She always made sure we had everything we needed and that we were comfortable. Thanks for all the help!

Rae T

30 de dic. de 2015

I came in to buy a civic, but I ended up with a Volvo that I like much better for less money. I spoke with Mike H and he took me for a test drive but had to call in the big guns Teresa and Jeremy (Mike had to help another customer). Teresa and Jeremy were super helpful and I was happy with the overall process. I would say I was pleasantly surprised with this dealership.

BB

28 de dic. de 2015

I recently bought my first car in state, honda CR-V, at the beginning, i don't have much more knowledge about car, so i asked my friends helped me go to the shop for test drive and check the car. Zach was extremely polite, helpful and professional. he helped a lot to introduce the details of features, went through the finance process, and the process of pick up the car, he also helped me to pair bluetooth, and I received friendly service from all of the people we worked with, they were very nice, friendly.

Jose90

28 de dic. de 2015

I have nothing but great things to say about this place. My wife and i purchased our first vehicle at honda of hillsbro in 2013 and we were very pleased how they treated us and helped us with a purchase. We recently decided to go back because we loved the honesty and the flexibility. David helped us throughout the purchased of our new 2015 honda. We are more than happy with our car i been recommendeding all of our friends to this great place.. Thank you guys

Kelly

28 de dic. de 2015

Alex Wyatt provided great service and did all he could to get me into a nice Jeep!

Tim and Alex Wyatt

28 de dic. de 2015

This dealership deserves the drive, even from portland. Seamless, hassle free, and no pressure.

mattb

28 de dic. de 2015

Great car buying experience at Dicks. Alex R. was excellent! Just a genuine guy, knowledgeable, patient with our questions, and made sure we got the best possible deal for our money. The financing portion was quicker than expected. Overall, my wife and I are extremely happy with our purchase. If you are looking for a hassle-free dealer with a friendly staff that will work within your budget, go here. I will be recommending Alex R. to my family, friends, and coworkers when they need their next vehicle. Cheers.

Carlos Davila

27 de dic. de 2015

Alexander wyatt Was very knowledgeable salesman. Easy to talk to, very approachable.

TheCommonFox

27 de dic. de 2015

Let me count the ways. 5. Apparently 5 is the limit of ways I can like you. Sierra was knowledgeable about the car I came to test out. She was (and continues to be; she's not dead) open and friendly throughout the afternoon. And most importantly of all (to me) she wasn't pushy. At no point did I feel that I was being sold to. She allowed the car to sell itself, and made the experience enjoyable while I made up my mind. Thanks, Sierra!

Peter and Annie

24 de dic. de 2015

Teresa and Alex are really professional and helpful in introducing the new 2016 Honda Accord to us, wonderful team! The negotiation process also went pretty well. Moreover, Long and Juan did their best to help us get the financing done smoothly.

Christopher Riccardi

19 de dic. de 2015

Car sales persons are not all equal & Teresa Ford is a great example of that. She was friendly yet to the point. Her professionalism is apparent right from the start. Our first conversation was fun mixed with a little seriousness, just the right amount to intrigue us to make the 5 hour drive to Dicks Hillsboro Honda. The time proved to be well invested as Teresa brought a pleasantness to the dreaded "car negotiation" every body dislikes. We mauled around for a month with other dealers & feel that we made the right choice going with Teresa.

Shawn

19 de dic. de 2015

Alex Wyatt made the buying process easy. He was very friendly and easy to talk to. After the first deal fell through he followed up regularly to find the right fit for my needs. Overall a pleasant experience.

MinaP

15 de dic. de 2015

I purchased a 2016 Honda Civic. Teresa and Alex were wonderful in helping me find a car with the options that I wanted within the budget I had in mind. They helped me sync my phone with the new car and set up the features. I was at the dealership for so long with the paperwork/processing that my phone was almost dead. Alex was kind enough to give me an extra USB cord for the car so I could charge my phone. Thanks, Alex and Teresa!

Abel Yemane

13 de dic. de 2015

I was helped by Alex Wyatt and Teresa Ford who were very helpful and answered all my questions. It was a pleasant experience.

Dan

12 de dic. de 2015

Anthony and Alexander were great. Everything was really smooth and I appreciate the effort they put in to get a deal done.

Jesus Reyes

11 de dic. de 2015

Very good customer service by David and Angel! Very helpful and made me feel comfortable with the car buying experience for a first time buyer. Got me into the car I wanted and leaving happy as well!

aer7325

7 de dic. de 2015

I went in looking for a good deal on a 2016 Odyssey. They are very flexible and the negotiation process went very well. Jeff and Alex were extremely friendly and they were very pleasant to work with. Jeff went out of his way to show me how to set things up after I purchased the car and he was very good at explaining all the cool new features that it has. I couldn't have asked for a better car buying experience. If you are looking for a Honda, I highly recommend this dealership! Amazing Service!

sam

7 de dic. de 2015

I was ready to never visit dicks again but alex called me and helped me out through the whole process. He was polite, professional, respectful and helped me out. thank you alex

Beth

6 de dic. de 2015

Sierra is a wonderful, friendly rep. She does a great job of making customers feel comfortable and relaxed. The buying process is much more relaxed with her charming attitude. Honda is lucky to have her personality on staff and she has a great future ahead of her. Thanks for working with us!

Stephanie

6 de dic. de 2015

After going to a few local car dealers felling pressured and uncomfortable we were worried about one more stop. As we parked and got out of our car we were approached from Angel was welcoming and not over bearing which was nice, Teresa joined and the both of them really have made this car search great for us, in the end we came out with a great car, car payment and no hassle.

Alice and Harlan McNeill

5 de dic. de 2015

Alexander Wyatt was very informative about the make and year of the car my wife was interested in. We both think he handled himself well and our first time customer experience was excellent. We were not pressured at any time and felt welcome to ask all our question with ease. Everything we wanted to ask was answered to our satisfaction. We both would recommend others to shop for a car at Dick's Hillsboro Honda.

DonaldB

30 de nov. de 2015

Zach was extremely polite and helpful. In the end we purchased a used car and a new car that met our needs perfectly. We received friendly service from all of the people we worked with.

Derek

29 de nov. de 2015

This was my first time buying a vehicle. I felt as if everything was explained to me in a very informative setting. I did not feel as if my lack of buying experience was at any time being exploited. I felt as if both parties were interested in making a vehicle work for me. I have great feelings after buying a vehicle from Anthony at Dick's Honda.

Courtney Cooper

27 de nov. de 2015

Only a 4 for facilities due to construction. Alexander Wyatt was great at helping us find a van with all the bells and whistles we were looking for as well as the safety features! Financing was helpful and willing to work with us and meet us where we were on our budget! Great overall experience.

k.90

25 de nov. de 2015

Efficient and easy. I got a new car and didn't have any problems.

Hary168

24 de nov. de 2015

Alex Scheduled an appointment with me. However, I was an hour late, so Marvin took over the service. Both of them were very nice and helpful. I ended up with a lease of 2015 Accord.

Kirsten

21 de nov. de 2015

David Villalpando was a delight to work with. Very helpful, truthful and pleasant. Each person I was in contact with did not treat me poorly (I have been treated unfairly due to my age and appearance with other dealerships and car related experiences). Not here. I felt welcome and valued.

writerkarthik

19 de nov. de 2015

To start with, I got my Honda Civic 2015 with this dealer. I desperately in need of a car and I have fixed Honda Civic in my mind. That made it easy for me to get my first Car and I am happy with the sales and services till now. Now coming to the Upgrade Program. I happen to visit the dealer to get my flat tire fixed. To kill time I went in to the Sales section to know more about the Civic 2016 as I am amazed about the new Civic look and to find my chances to get a better deal to think about moving to Civic 16. Initial conversations were good and them showed me the new Civic. But I am curious to know the value of my vehicle to proceed but they never understand what we wanted. So I happen to go along with their procedure (which i think they find a way to kill their time :P ). The Saleswomen was good with the way she conveys and she is kind. Finally comes the man who happens to be a higher official to her. The way he talked to me seems like "Either buy my new vehicle right now tonight or leave the place". He is not even ready to give the value for my vehicle. It is easy for me to know the price from KBB, but my intention is to get a fair price from the dealer. To the Sales people: You may be better in talking to people whatever you think. Try to learn what the other peoples need and talk, that makes your talk worth. We are dealing with thousands of $$ not in cents and dime. If its your goal to sale 65 cars in Nov 2015, doesnt mean you have to be so rude on all the customers who come in and listen to you. I agree from your side that many do just walk in and do a test drive and go away, which might irritate you. But that doesn't mean all come in with the same intention. You should understand there are potential buyers like me. This is not about giving a bad review. This is the first time I am doing a online review. Now you know the frustration I had when I left your dealership yesterday. This is just to let you know who/how you are and who/how I am. I am happy to own my Honda, definitely not happy that I got from your dealership. Lesson Learned: I wasted 2 hrs of my evening.

jason hong

19 de nov. de 2015

Teresa is an excellent agent.super! in spite of a bad weather she is very warm and efficient agent. highly recommended.

Candace

17 de nov. de 2015

I just bought a car from Dicks Hillsboro Honda. The experience was easy and enjoyable. The salesman Alex Wyatt was very professional and accomodating. He took great of us. This was the second car my family purchased from Dicks.

CAra

17 de nov. de 2015

Awesome Service from David and Angel they were very helpful with info and making this a pleasant experience.

Ben B

15 de nov. de 2015

Purchased a certified 2012 Honda Civic. David Villalpando was very friendly and helpful. He helped us find a great Civic for a fair price.

candace

15 de nov. de 2015

Very nice experience. Fast deal, no hassle. Would buy here again.

Jennisawesome

13 de nov. de 2015

I recently moved to Hillsboro, Oregon and got in a car accident 3 days later. My car got totaled and my roommate recommended that I speak with Sierra, who is a friend of hers. I spoke to Sierra about my situation and asked for her help. She was very helpful and we had a long discussion prior to me coming to the dealership. She was very helpful and attentive to my needs. She was able to answer any question I had. She was very professional and made sure that my needs were met. We test drove 2 cars and she gave great advice and made sure that I properly tested the vehicles before considering purchasing them. She ensured that I was paying a fair price and that the process went smoothly.

John G

13 de nov. de 2015

Teresa Ford was excellent to work with as was Matt the Assistant General Manager.

Rknopp1986

8 de nov. de 2015

We had spent several days car shopping all over the northwest and had several bad experiences at various dealers. I saw an ad for a used Toyota Highlander at Dick's Honda on craigslist and went out to look at it that evening just before they closed. Alex showed us the car, and spent quite a while going over the vehicle with us before we decided to buy it. There was a small issue on the car that we asked to have fixed on it before we would take it home, which they took care of first thing the next morning. The deal was easy and smooth, the price of the vehicle was excellent in comparison to what other dealers were asking for almost exactly the same vehicle. Alex was very patient with us and never pressured us to buy. We came back the next evening to get the car, the minor issue with the car was fixed, it was clean and well detailed, and Alex came in on his day off to finish the deal. Everyone at the dealership was friendly, and the atmosphere was very low pressure. We won't hesitate to buy a car from this dealership again, it was probably one of the best and easiest car buying experiences we've ever had.

Andrea

8 de nov. de 2015

I was in yesterday evening to buy a pre-owned car; my first from a dealer and with an auto loan. David Villalpando was there to answer all of my questions and has a wealth of knowledge. He knew what kind of car I wanted better than I did! I drove off with a 2014 Honda Civic for a fantastic price and without feeling pressured to buy. The entire experience was easy and relaxed with such kind and positive people.

KieraeG

8 de nov. de 2015

Alexander Wyatt did a great job of making sure he found the best car and best option in my price range and did a great job making sure I felt comfortable with my purchase. Great attitude and a pleasure to work with.

Jacque Greig

8 de nov. de 2015

Alex Rowe has been the best sales person I have ever worked with I have bought cars from him and he is so wonderful to work with.

ShifterK

7 de nov. de 2015

Had a great experience with Sierra (Mist) Allen! Not just a great soda!!!

Brodie Kurtz

7 de nov. de 2015

Teresa and Alex Wyatt were very helpful on finding me my dream car! They were very easy to deal with and were able get me where I needed to be. I would recommend these two to anyone! Thank you!

jackie K.

6 de nov. de 2015

I came to the dealer ship and had so much fun with TERESA FORD who help me in financing the car of my DREAM SHOUT OUT FOR TERESA

Cecilia Giron

31 de oct. de 2015

Excellent services and David was a big help to find the car I wanted. Thank you!

Ron Shaw

30 de oct. de 2015

Great job. Very helpful. I would return to buy a car again.

mwack33

29 de oct. de 2015

I was referred over to the Honda shop by Dick's Ford store. I wanted to get out of a Ford Lease early and they really did their very best to help me out. I still had to own up to the negative equity situation, but I feel they gave me a good trade price and new purchase price. All the while I dealt with the Alex Rowe who is a phenomenally nice guy and knew a lot about his product. We actually had fun together as we waited during various parts of the process! (His favorite actress in Jennifer Aniston!) Oh, and I loved how they had The Message already tuned in on my XM radio!

Charlotte

29 de oct. de 2015

Teresa Ford is outstanding! She was very patient and accommodating for my toddler and myself. She made the process simple and actually fun and productive. She helped me with all my questions about the different vehicles and their features. I highly recommend her to anyone looking for a new or used vehicle. She made me feel very comfortable with everything.

Zach C

28 de oct. de 2015

I came to this Honda because it was the only Honda nearby that had a Fit in stock for test driving. When I arrived I was paired up with a sales associate named David. He was excellent! When the Fit didn't end up working for me he helped me in finding an alternative that would work for me. Once the test drive was over I realized that I was going to get a CRV, but I told David I wanted to shop around before I made my final decision. He was very understanding and a few days later I came back because it ended up being the best price and great customer service.

Hello

26 de oct. de 2015

Behinia and all the sales people were very courteous and efficient. Behinia has great enthusiasm and in a very subtle way sold me on a vehicle I am very happy with. Great experience.

Rone Marshall

23 de oct. de 2015

Teresa was able to work to what I felt comfortable with and she was excellent.

Ana Fernandez and family

23 de oct. de 2015

it was amazing!!! especially our dealer sierra allen was amazing and super kind and she is a outstanding people person so i recommend her to many customers, as well as teresa.

Rosa Ramirez

23 de oct. de 2015

Teresa Ford was great! she's friendly and made us laugh. I will highly recommend this dealer to all my friends and family. I am very pleased with how she took care of us in purchasing my vehicle to repair my credit due to medical bills. Thank you Theresa!!

Elaine Hobbs

22 de oct. de 2015

For my first car buying experience, this was pretty great. We had to wait two days to actually see the car, a Honda CR-V, because it was loaned out, but once the car was back, we were called and they had it ready for us when we got there. The process was smooth, and the salesperson, Sierra Allen, was incredibly friendly and the test drive felt more like a road trip with friends than a test drive! Overall, a great experience.

Collin Ridgway

20 de oct. de 2015

Had a great process completed. I was in a pinch with a vehicle and time crunch. Was very pleased.

stevearino13

19 de oct. de 2015

I worked with Behinia on buying my new Honda this last weekend. She was Amazing. Behinia was really fun to work with, she explained everything she was doing and what to expect so I was able relax and enjoy my car buying experience. I honestly felt like they wanted to give me the best deal they could. This is the 2nd car we have bought in the last year from Dick's, I would recommend her and Dick Auto to any friend looking.

Alissa & Scott

18 de oct. de 2015

After an online search we found Dick's and called to inquire about a Honda Pilot that was online. The vehicle was exactly what we had been looking for over the last few months. The Sales Person, Sierra Allen, was amazing at follow up and committed to getting us what we wanted to make the purchase happen. The communication was more then we could have asked for. The next day we were the proud owner of a Honda Pilot. The sales team worked their magic to make this right, this experience was by far one of the best! Thank you Sierra & Dick's Honda of Hillsboro!

Newman

17 de oct. de 2015

Pardon the flow of this review as it was copy and pasted from my Yelp review. I tried to submit a nine-page (21,000 character) narrative here on everything that has happened at the hands of Hillsboro Honda, but it was too long, that why this is so cut down.I purchased a 2007 Honda Odyssey from this business in December 2014. Since then, the vehicle has spent the better part of two months on and off in a different Honda service center in attempt to diagnose a potential sub-frame or steering issue. Since the vehicle had gone in I discovered the same problem had been discovered by a technician at Hillsboro after they acquired it. After gathering Hillsboro's service paperwork on the van I learned the technician had negligently or fraudulently marked the vehicle as passing all tests in order for it to get a 2 year warranty. A day after it passing, the same technician made over $1,500 in repairs to the vehicle. Since buying this van, no one has been able to diagnose the problem and despite sending Hillsboro the nine page narrative of everything we've done, along with proving the technicians negligence or fraud, they've been hands off.Hillsboro also cancelled my warranty the day I bought my van which caused a huge headache in getting it restored. The van I bought was also previously a fleet vehicle in New York. It was bought by Hillsboro at an auction. There was a large amount of rust found on the van by my local Honda dealer. None of this was ever at any point told to me during the purchase. After they acquired the vehicle Hillsboro didn't get a title to it. They then sold it to me without having the title to it. I had to spend a week's worth of on and off again phone calls to get this addressed. It never got addressed so I had to work with DMV in getting them to bypass what Hillsboro should have done a long time ago. Luckily DMV never suspended my registration like they said they would if Hillsboro didn't reach out to them. This has gotten so bad that a dealership complaint has been filed with the DMV, an official Oregon Attorney General complaint packet and BBB complaint were filed. I am also in the process of working with someone at the corporate level at Honda. They have acknowledged their negligent and potentially even criminal conduct and made a minimal effort in correcting their mistake. Do not go to this dealership. If they are willing to do all this to my family and I, it can most certainly happen to you.UPDATE:The Service a Manager Richard reached out to me and payed to have the van diagnosed, and for a loaner civic while the van was in the shop. Within a week Richard got back to me and said the problem was fixed. This was confirmed upon my return. I commend Richard for swallowing the pride of the dealership and taking the vehicle in. Unfortunately though, blame was pointed toward the Albany dealership and aside from fixing the problem (a lack of grease in the driveshafts), no accountability from Dicks was seen.UPDATE:The Better Business Bureau got involved since my last update. Dicks initially provided minimal feedback to BBB, but a letter from Sales Director Sam Riley was eventually sent to the BBB agent. Sam spun to the BBB that I had only had my Honda at the other dealership for the better part of two months and that it stayed parked there and not worked on because I did not want to pay a diagnostic fee. This is very incorrect and bending the truth that was told directly to his Service Manager. Sam went on to state my complaints with the BBB were part of a, "New list," an not previously brought up with his dealership. This is also either misinformation provided to him by his own employees or a lie to minimalist this problem. Leaning on their touted CarFax reports, Sam says there was no history of any accidents; and that based on his knowledge, there are numerous vehicles with surface rust and previous fleet and or rental status' which according to him, "Neither of which are safety or disclosure issues."Sam eventually ends his letter by apologizing for the registration problems I had to address and offers $200 to reimburse me for the inconvenience. Further, Sam states the vehicle was purchased, As Is," and they refused to provide any additional compensation. The $200 was refused and BBB advised the business no longer wished to work with me. BBB advised a unsatisfactory notation would be added to the business.UPDATE:As of late August 2015, the shuddering issue this whole problem was about came back. I've reached out to BBB to let them know the problem has come back. UPDATE: 10/2015Since 10/2015, the problem still exists. It was offered to me by the general Manager that I bring the van back again. I asked to have the van looked at by another Honda dealership and was denied. I also requested another option be that I be given my money back for the van if it was returned. This was also denied.

shnnnrose

17 de oct. de 2015

I bought my 2012 civic here new 3 years ago and have gotten my vehicle serviced here since then. I came into get some maintenance and brought a letter that said I was able to trade in my car for a newer model and keep the same payment. I recently found out that I am pregnant and need to upgrade to a larger vehicle so asked about the offer. The sales person, Alex Rowe, was really knowledgeable and personable and not pushy at all. I was really nervous about increasing my payments and they worked with me to keep my payments low, while also getting into a CRV. Overall a wonderful experience!

Nearly-new Fit fan

17 de oct. de 2015

Anthony was absolutely knowledgeable, attentive, and helpful. I relied on him throughout the entire process to steer me through the buying of this pre-owned Fit. Anthony made buying this Fit a pleasure.

abhi

14 de oct. de 2015

I bought 2016 Honda Accord, David helped me to negotiate with management and find a good deal. I would recommend this dealer to my friends who plan to buy a Honda.

kevintung7

14 de oct. de 2015

Sierra and Alex are great resources in helping me deciding on my 2015 Accord EX-L. I love my new ride. They were patient with my questions and took the time to explain the car purchase steps with me. I will recommend this dealer to anyone who's looking to buy a Honda!

Linda Birmingham

13 de oct. de 2015

Service and Ian Kemp, the salesman was good. We looked at all Odyssey models and Ian talked me into the EX-L w/ RES. I love the car.

Scott

12 de oct. de 2015

Behinia was most patent because I am not. She helped me get into a truck I need rather then have a car that I like. Overall I love my new truck an I could not be happier with the help.

Marie

11 de oct. de 2015

My grandson just started working for Dicks Hillsboro Honda, I came in and was treated very well. I was shocked at how well they worked with me, getting my loan approved. I was very pleased and I am satisfied with my experience with this company. I absolutely Love my new 2012 Honda civic and I am also proud of my grandson and the way he handled the whole situation, he was very professional and appears to be very happy working there. God is good!

Thomas

9 de oct. de 2015

John Burton salesman great guy . drove a distance of 50 + miles, very smart knows his cars. He is very polite, and eased me into the car I purchased. I am very happy, Thank you John.

Scruffy

6 de oct. de 2015

We came in with a specific truck in mind. Gehinia Tapely assisted us in the test drive and she worked very hard to get the price and loan that worked for us. This has been the easiest car purchase from a dealership, ever!

PT cruiser

5 de oct. de 2015

We bought a used car, great customer service. We got exactly what we wanted, Anthony was very kind and professional, highly recommended

Teresa, Jeremy

4 de oct. de 2015

Had to get out of a two door car, purchased the WRX they had, and they were able to get me into a wrx. Teresa and Jeremy were very helpful.

happy customer

3 de oct. de 2015

We found the car we wanted to consider on Craig's List, where we found out that it was at a lot in our hometown. Upon arriving at the dealership, we were greeted by Anthony, a very nice man who was eager to help us. Not-very-long-story-short is that we drove the car, liked it, and bought it!

Allen

29 de sep. de 2015

GREAT SERVICE/GOOD PRICEI purchase a new 2015 Honda Accord. Teresa was very friendly and helpful. This is my 3rd car purchased from Hillsboro Honda.

Joe

29 de sep. de 2015

David Villalpando was very friendly and kind and very helpful thank you so much David i will go back again in the future to buy a car!!

NeverBuyFromDicksHillsboroHonda

28 de sep. de 2015

My wife and I went in at 5:00pm a couple days before Labor Day. I had seen a very good offer online (and had it confirmed over the phone when I called them) for their Honda CRV, but when we got there it was impossible for them to repeat the value quoted in the ad. We were given a reasonable tour through their existing stock. We took two short test drives with a CRV and then an HRV. We knew within an hour what we wanted, but they delayed us while the sales person alternately disappeared into one or another of their sales trailers. They were rude when we asked for a price quote (stating it was being processed and that we should just be patient). They told us the color we wanted was not available. After 3 hours we decided to leave and get dinner, though I had to demand, over their protestations, that they return our keys (to our trade-in Honda) and my credit card. They were very reluctant to comply with my request. The sales person promised to get me the numbers the following morning, by 11:00, as to the cost of the CRV and the trade-in value for our Civic. At noon the following day I called her and asked for the numbers. She denied that they were available, so I told her to call me back by 1:00pm with the numbers or else drop us from her client list. At 1:30 her manager called me to suggest that we were asking too much of them, and if only we would come back in for another round of delay and customer abuse, they would be able to straighten everything out. He also refused to give me any numbers so I told him we were done, and to never call me again. I hung up and he called back instantly to which I told him again to never call me. When he called back again within 10 seconds I asked if I needed to get the police involved in his phone harassment sales process. He stated that we were now off his list and so far there seems to have been no ill effects, though they may have sold my info since I have recently begun to get more spam than ever before and even some of those old Nigerian money scams about millions waiting to be claimed from one of my long lost relatives .Over Labor Day there were some decent Dealership sales going on so we bought exactly what we wanted, for the price and color we were quoted at Dick Hannahs Honda in Vancouver. The sales and service team were great, though I had a sense that some old time sales pressure could have been lurking in the background. We were firm and they complied, showing us the numbers within 30 minutes of our arrival at their lot. We negotiated a few items and they were courteous as we worked through the deal, which overall took about 90 minutes.

Kathryn Klausen

28 de sep. de 2015

We had not intended to go home with a car today but when we got to Dicks and met with Ian and Jeremy , they made it all possible for us to drive away in a nice car of our choosing. It was a great day ...they made buying our car a nice experience. Next time we are in the market for another vehicle we will come back to Dicks here in Hillsboro and hopefully find Ian running the show!

8amcustomer

26 de sep. de 2015

Anthony was very friendly and knowledgeable. He's honest, listens to your position on the sale, and does his best to get you a good price on your vehicle. We shopped around a lot, and he was definitely the best salesperson we dealt with! Highly recommended!

Heather M

25 de sep. de 2015

I was originally interested in buying a new Pilot, but knowing I was trying to fit within a certain budget, Teresa showed me a 2014 Pilot....ended up being just the vehicle for me (& my big family!!) Her friendliness over the phone is originally what drew me to even come look. I don't like pushy, but Teresa was very professional, honest, and told me everything I needed to know and more. I asked tons of questions, and she answered every one of them without hesitation. I had a great sales experience and would highly recommend her!

Pedro

25 de sep. de 2015

Enjoyed the quick turn around when I was looking for a car and seeing other alternatives as to what I could be interested in based on my qualifications and stipulations and Jeremy made it happen. Great outcome and purchased a great car!

Shane B.

24 de sep. de 2015

Called and came right in, Teresa Ford had great customer service and had helped me look at what I was interested in and had made my day. Made me smile as well as friendly. Great job!

ktdoglover

21 de sep. de 2015

Teresa is wonderful! She went out of her way and even came in on her day off. Very personable and very thorough.

Tiffany Famalett

20 de sep. de 2015

ian was very helpful with the whole process and alex rowe helped him through the process. he was also very helpful

David Villalpando

19 de sep. de 2015

I walked in today and David Villalpando approched my family with a very positive and caring attitude which was awsome and comforting. I felt like we got a good deal purchasing a car today. I just want to thank him for nice and smooth process with everthing he's done for my family. Hillsboro Honda is the place to be!

Nolberto Garcia

18 de sep. de 2015

David Villalpando was a sales men that i have no words to explain, he simply had me hooked with the way he greeted us, his knowledge of knowing what type of cars they had and also knowing the inventory he gave us a great deal, and always very patient. Thank you for our new car.

Jose

14 de sep. de 2015

David villalpando is great! Best buying experience

Erin

12 de sep. de 2015

things went good, the first time I came out the sales person walked off but this time was better. we tried to get things done prior to coming out but the ladies we spoke with weren't very helpful. Anthony was very good help did a great job. made things easy for us go get things going. good customer services made sure we had everything we needed and made the whole experience a good one. I will come back in the future and ask for him as a sells person. I am out of things to say but have to type 50 words or more so I will keep typing until I have fifty words. I don't know what else to say. I like the car I purchased and will be pleased to drive it when this is all done. thank you and have a nice day.

Raj

12 de sep. de 2015

Anthony is a great sales representative. We came to buy used 2013 Honda CRV EX AWD, we called in before hand for the specified vehicle and he had it parked out side before our arrival. His guidance was incredibly helpful, very honest, got me the car and the price I needed. The best deal I could ever get on a used car with very low miles!!! Anthony is Personable and friendly, he stayed with us until we finished the paper work though it was late night. We got all the help we needed, his customer sales were incredible. Thank you Anthony for all your help. I would love to recommend you to my friends and family.

Eduard Faerstein

11 de sep. de 2015

My experience was outstanding with this dealer. they are very professional and attentive to your needs. not aggressive and very customer focused. I am new to the US and they are knowledgeable about pricing and insurance options available at decent conditions. their facilities are in renovation at this time and the experience could be lacking but it all going to be transformed in a new building soon. Anthony and Jeremy are your guys over there - look for them to get the best service!

Yjonnyringo

10 de sep. de 2015

People are knowledgeable and ready to help without over selling.. Teresa

CorvallisGail

9 de sep. de 2015

I purchased a used 1998 Toyota Tacoma which had been taken in as a trade. Greg was very helpful, down to earth, and pleasant to work with. The negotiation for the price was fair. I did not feel at all "flimflammed" as I have in the past with other car purchases. The price was negotiated based on the true value of the pickup and a pre-approval loan which I had brought with me from my credit union. That was a helpful discussion tool. I ended up financing through a credit union they proposed when the paperwork was signed, giving me an even better loan agreement than the terrific one I had already brought with me. No hassles. Easy.

Maritza B

7 de sep. de 2015

David Villalpando was great, the best buying experience, we got our new 2015 Honda CRV, great price, he explained all details an help us to make the best decision.

Emanuel and Sayde Iniguez

6 de sep. de 2015

My wife and I came in to Hillsboro Honda in hopes of driving off in our dream car. Sierra Allen assisted us in locating the Accord sport we had seen in an online ad, as well as taking us out on a test drive. She was very professional and helpful throughout the entire process. Alex Rowe also assisted us in the financial aspect, he was very professional, understanding of our wants, and needs. The entire process went smooth, cut into my college football time, but it's ok we're driving off with our dream car! :) Thank you guys for being awesome with this big milestone in our lives since we are still newly weds! And now to a new start with our awesome new Honda Accord.

Thelmi

6 de sep. de 2015

David Villalpanda was really helpful, he has a excellent attitude. Helped me find what was more suitable.

Rahul C

5 de sep. de 2015

Customer service and the price we got from the dealership is very better and the whole process got completed within a fraction of time. Thanks to their sales team for extra care and attention.

Honda Fanatic

5 de sep. de 2015

My family was looking for a very specific model and year Honda Accord. Teresa Ford worked with us to find the car and stayed late on Friday night to ensure we got our car! Teresa is the most empathetic and professional sales person we have ever met! Thank you Teresa!

dawn

4 de sep. de 2015

Ian Kemp was such a great salesperson. He made me feel so comfortable in buying a car. I would definitely recommend this dealership and Ian to all of my friends.

J.Brown

3 de sep. de 2015

I've been in need of a vehicle for two weeks. I browsed a few websites and dealerships. I almost purchased another car but the car was sold. I only found that out, when I came back with the car I wanted to trade.The car that was suppose to be mine, was being sold to someone else across the street. Yes, I had to see my car drive away. I was more than disappointed. The dreadful car process was going to have to start again. I was talking with a friend and her parents had just bought a car from Dick's Auto Group. I phoned my husband and told him to quickly check the site. He found a few and called. The people were nice and helpful. Anthony greeted us and took us for a test drive. I loved that when my husband called they checked to make sure the car was still on the lot before we showed up. This place respects and values their customers. The cars were clean and didn't smell like smoke. Word of Mouth still works! I got my car for a reasonable price and miles.

M. Belhaj

1 de sep. de 2015

Teresa was kind, thoughtful, and persistent. She helped me get the price I wanted when purchasing a Honda. I would recommend her as a sales associate to those interested in purchasing a certified used vehicle.

Tolas007

31 de ago. de 2015

Jeremy made everything Easy for us to understand and he is also a fun person with a huge personality! This was my wife's first ever new car and she was over the top excited about it .Thanks Jeremy!

Hautehounds

31 de ago. de 2015

I was shopping for a Civic EX-L and got a good Internet quote from Sonja. Priced cars with the nearest Honda dealer to me, who gave me a good quote, but didn't match my internet quote from Dick's. I drove out to Dick's and spoke with Teresa Ford. She was very professional and knowledgeable, and the dealership was willing to honor the internet quote but, unfortunately, the vehicle had been sold. They had no other EX-Ls in stock since the model year is coming to an end. Working with Ryan Lawson and Teresa, they were able to match my target price by upgrading the EX-L to an EX-L with navigation. How could I go wrong with everything I wanted plus more, at a great price??!! I am VERY satisfied with my purchase and will definitely recommend Dick's Hillsboro Honda to friends.

Jas Lizama

30 de ago. de 2015

great service! dealers work to get you the best deals!

Becca

30 de ago. de 2015

When we first arrived, we were greeted by Teresa who visited with us. We then went and looked at cars. The car we test drove was very nice but over our budget. We told her what we wanted to spend and she went to run the numbers. Unfortunately, the car was still out of our budget. I came back the next afternoon with my sister to test drive another car, with more miles. Teresa had another customer at the time. We met with another guy. When we sat down to do more talking about price. it was clear that he was not budging . I clearly stated what we wanted but he just kept coming back to the other number and unwilling to go the extra mile. We ended up walking away. Teresa ended up reaching out to us the other night. After a long conversation, we were able to get the price close to what we wanted to spend. We appreciated Teresa going to bat for us and understanding our needs which she remembered from the original interaction. We were able to purchase the car and be within our budget.

JD

28 de ago. de 2015

Dealership worked really well with price and trade. Salesperson Teresa Ford was a very good help. Thank you for the service!

Jeff

25 de ago. de 2015

excellent experience purchasing my chevy Tahoe no pressure, very relaxed

AmiableIndian

24 de ago. de 2015

Anthony Pelpola is awesome! We had a great experience. Anthony showed us the minivan, took us for a test drive and patiently explained all the features. He also gave us a good price in comparison to all the other dealers that we inquired. Anthony really stood up to Dick's Honda 'Meet or Beat' terms, where they either meet or beat other dealers' offer.Overall we were very satisfied with Anthony and our purchase.

Loustaunau/Perez

17 de ago. de 2015

Came in and seen Teresa Ford, she was a really big help. She helped me and my little family find the perfect car, and gas saver. thank you so much Teresa. We will for sure be coming back to you in the future. (:

Dude

13 de ago. de 2015

Overall a good experience. I wasn't happy about the $400 window security fee, but they split it with me. I'm ecstatic about the Accord Coupe though and would go back for another in the future.

DifferentDrummer Chris

13 de ago. de 2015

Our sales representative Jeremy Campbell was great very knowledgeable about the auto we ultimately purchased and just fun to work with. The whole experience was seamless ! Thanks so much Jeremy , Michael and Ed. We highly recommend seeing them for a new car ! Sincerely, Chris and Barbara Nordyke

BLU

11 de ago. de 2015

We worked with Juan Valenzuela, we were able to get the car we wanted for a price point we wanted to stay at. We were comparing the Civic with the Toyota Corolla and he shared knowledge of each model to make our choice easier. He worked with us to keep the price point no more than what were willing to pay. Once that was established the signing of the paperwork was one of the easiest we've gone through.

joanne ornie

9 de ago. de 2015

I was greeted by Scott, I brought the car I was interested in. I was able to take for a test drive. He went over the bells and whistles. He gave me time to think. When I decided to purchase the car, he followed it all the way through. I like that he helped link up my blue tooth before I left the parking lot.

LD

7 de ago. de 2015

My Mother-in-law purchased a pre-owned Honda CRV from Dick's Honda. They were very helpful and the sale went very smooth. The only complaint we had was that we were told it had head sets and a remote for the DVD player and when we got the vehicle home, they were nowhere to be found. The manager said they would get them to us but that never happened UNTIL Mandi Dehaven went above and beyond and got this matter handle very quickly. We will certainly recommend that people ask for her when they go to Dick's Honda!

G Smith

6 de ago. de 2015

We are very pleased with buying 2 cars with Jeremy Campbell. He is friendly, polite, trustworthy, and affable. He explains the process so that non car people understand. I am so pleased to have a car salesman and dealership that I trust. I am very happy to recommend Jeremy Campbell and Dick's Honda. I will always buys future cars from them.

Fishkiller

5 de ago. de 2015

My pick-up just had the transmission go south and I had been already pondering the thought of a vehicle that got better fuel economy than 12 MPG!!!!!! I stopped at Dick's Hillsboro Honda on a Mazda 3 that was on the web-site..... Zach helped me right away and then Gary came into the picture when we sat down to talk prices..... These two gentlemen should be the models of how salesmen should be.... Helpful, honest, straight forward, and knowledgeable when it came to the vehicle I was interested in and in the financing.... I came back the next day as promised and finished up the paperwork.... By far the best experience I've ever had from any dealer!!!!

Maria F.

3 de ago. de 2015

I had a great experience buying my cr-v he was very accessible with the driving test so I am very happy with Carlos' help.

Arlyn

31 de jul. de 2015

We came in to Honda to purchase a new car. It was 102 degree weather. Despite the hot weather, dealer Gary Valentic assisted us in looking at new vehicles and answering all our questions. We are new car buyers and Gary was very patient and took his time to explain everything. The process took long but it was only because the sales associate had tried his best to give us the best possible deal. He went above and beyond. Great car buying experience.

hillary

28 de jul. de 2015

The team at Dick's was very helpful and listened to what I wanted in a car. I will definitely be a return customer and recommend Dick's to anyone who wants to have a low stress car buying experience!

sjohnso1

27 de jul. de 2015

Everyone that knows me I really hate car shopping!! Dicks Hillsboro Honda changed my mine! From the moment we pulled into the parking lot, before we could get out of our car we were greeted with a big smile and hello! It was uphill from there....Brian Clark was absolutely amazing. He made us feel like we were at home and he worked with us on finding the perfect car. He was very honest with us when we asked qustions (that's #1 for me, being honest)! He's just a geeat salesperson! Brian Griffin is also amazing. We chatted like we had know each other for years! If you are looking for a ride (new or used) roll on down to Dicks Hillsboro Honda! Thank you Brian Clark, Brian Griffin, and Chris (the boss) you guys ROCK!!! Enjoying my Dodge Journey!!!Robert and Shelia Johnson

TJNoyes

27 de jul. de 2015

Great experience, the right car at the right price and a knowledgeable salesman with Gary Valentic. I used True car for a quote and the Dicks stood behind it and alleviated the hassle of dickering for a new car. I am so impressed with my new CR=V / The combination of 180+ H.P. with a CVT is all I need!

Shelia Johnson

27 de jul. de 2015

Before I could get out of my car...I was greeted with a hello and what can we do for you. We had an appointment with Brian Clark and he was GREAT!!!! His boss and the whole team was AWESOME!!! If you ever in need of a car, SUV, Truck. ect. Come on down to Dick Hillsboro Honda!! You won't be disappointed! Bring the kids also very family friendly environment. Thank you Brian for my new 2010 Dodge Journey!

AmyMeierd

26 de jul. de 2015

This is my second Pilot I have got at Dick's Hillsboro Honda! Theresa Ford and Ryan Lawson worked hard and were amazing at getting me into my new SUV! I would recommend them and or this dealership to anyone looking for a car.

Naveen

26 de jul. de 2015

Got the kind of family vehicle I wanted at pretty good price.

Marcus Harikian

26 de jul. de 2015

I had a great experience working with Jeremy Campbell. He was very helpful, patient and took the time to make sure I came out with the payment that worked for me. Thanks Jeremy and look forward to working with you in the future.

KVSpragu

26 de jul. de 2015

For me the most important thing in any discussion or transaction is when i feel i am dealing with honest principled people. Carlos and Chris were professional, at no time did I feel as if I was being manipulated.

BC

26 de jul. de 2015

Our experience was good. We were helped by Carlos who was new and helpful. He did not pressure us and went out of his way to help us. I do not care for car dealership experiences in general so saying we had a good experience is really a compliment.

Ying Dai

26 de jul. de 2015

I'm from Corvallis and Jeremy is pretty nice to us. He is great to work with and work hard for his customers.

JNelson

25 de jul. de 2015

Have had my Civic serviced here for a few months before coming back to purchase new vehicle. Service department is efficient, clear in their explanations, and fair. Wait times low. When buying new car, similar experience. Appreciated minimum haggling and clear pricing on vehicles. It was nice to be able to shop multiple lots in the same dealer family. They were dedicated into getting me into the right car for my budget and values. Good experience.

Loyce

25 de jul. de 2015

Our salesman Gary Valentic was knowledgeable and friendly. We had come in here to look at a used car advertised in the paper and ended up buying a new car. My husband is very happy with all the advances made by Honda. We have owned a Honda Fit for years and have been happy with it's performance and are looking forward to many years of a reliable car.

ptsoldan

24 de jul. de 2015

I purchased a used vehicle here with a service contract that had a disappearing deductible.They have historically tried to sell me early timing belts and serpentine belts for false reasons.I took my vehicle to Dick's Hyundai right around the corner from me because they said they would honor the service contract.Turns out not the disappearing deductible though and I was told that is the way it is...I was referred to the finance manager who, after two voicemails, failed to return my call.I finally got ahold of him and he claimed he writes everything down and he doesn't have record of me calling. He also told me he could view my contract but not the details and he couldn't help me.This is the last straw, I will never be calling or returning for service which he was very happy about and ended the call.

Amy Meiers

24 de jul. de 2015

Theresa Ford and Ryan Lawson worked VERY hard to get me into my new Pilot!! I would recommend this dealership to anyone looking for a new or used vehicle!

john

20 de jul. de 2015

Zach did a great job, and he was the main reason I decided to buy a car from this dealership. From when I first spoke with him on the phone , to the entire sales process, he was great. I really appreciate a great salesperson since I am in sales myself. No pressure, and easy to deal with. Thanks.

kay123

19 de jul. de 2015

I had a great car buying experience but it was a very stressful day. Alex Rowe did everything to make it less stressful. I would refer Alex Rowe to anyone who is looking for a new car.

Micah L.

19 de jul. de 2015

I experienced a very smooth process buying a car at Dick's Hillsboro Honda. Brian Clark assisted in showing me their 2015 Accords and was extremely helpful and knowledgeable about the features and aspects of the vehicle. I definitely recommend them to any new car buyers.

Ellen A.

18 de jul. de 2015

Alex was was not only professional but made the car buying experience as smooth as possible. Thank you for making the process easy and stress free.

Kate Thresher

18 de jul. de 2015

Jeremy Campbell made buying our Honda painless. We told him what we were looking for and he updated us by email to keep us informed. He is polite and friendly!

wanderlust23

16 de jul. de 2015

I never thought I would leave the dealership with a very reliable vehicle! As a full time working student, I didn't know where to begin. I spent hours doing my homework and research, and with Teresa's help, she found the right car for me. During the whole process, she was calm and took care of me. She understood my budget and made sure my voice was heard. Her service and help was very much appreciated, and I'm happy with my new car.

Mikkaelyos

13 de jul. de 2015

Alex Rowe was my dealer for the past days, he had accompanied me to find the car that suited my needs best (Also what I was looking for!)

JewBoy

13 de jul. de 2015

Came to Dicks from the coast, staff was knowledgeable, helpful and made sure our car buying experience was nothing short of perfect. Great deals and great service. Thank you Dick HIllsboro!!!!

Cristina

13 de jul. de 2015

We had been looking for the perfect car all day and ended up here after phone call after phone call. Brian Clark was waiting for us at the door and took care of us right away. Friendly, very knowledgeable, answered all our questions and found me the perfect car for a great price! Very happy! (:

quangbi1953

12 de jul. de 2015

Alex Rowe has given his frank and honest service for my interest about Honda Odyssey. I told my friends if they want to buy a new Honda, go to see Alex Rowe at Dick's Hillsboro Honda. They never feel sorry.

Dan

12 de jul. de 2015

Great process and a friendly atmosphere in showroom

Manik

12 de jul. de 2015

The Sales Person Brian Clark was very friendly and had been very patient and good in responding to all our queries.

Clam

12 de jul. de 2015

We walked in and Teresa Ford greeted us. She gave us test drive on Odyssey, and show us many feathers which make up our mind on Honda.

8sisters

11 de jul. de 2015

We had a nice enough experience with buying the car from Dicks, however, after we got the car is when Dick's Honda showed their true color as a group of people that do not care about the customer AT ALL! We bought a used Honda Odyssey and within the first few days the AC had issues, I talked to Gary and he "setup an appt" for me to get it checked out. Well, I get to Dick's Honda and Gary pawned me off on Alex, who then pawned me off on someone else who then TRIED TO SELL ME A CAR! I setup an appt for checking out the car and instead they tried to just sell me a new car! WHAT A JOKE! Then less then a week later we are on a road trip to Utah and stopped in Boise. Well, on the way THE AC QUIT! I took it into a Meineke and they said the A/C compressor was dying/almost dead and any dealership should have actually caught this and REPAIRED IT BEFORE EVER SELLING! It is going to cost me between $500 (replace A/C compressor only) to $1800 (to replace the whole A/C system). I will NEVER do business with Dick's Auto Group EVER AGAIN! What a huge waste of time and money. I hope others will read this and go elsewhere, Dick's Auto Group is not your friend after you buy a car from them, at that point they are just dicks!

Rashae

11 de jul. de 2015

I worked with Alex and he was awesome. Very accommodating and straight forward. I felt he cared about my experience. He was even helpful with my two children and grandmother. I am sure my family will return for future purchases.

Outsider

11 de jul. de 2015

Easy fast transaction. Go see Brian!!! He was a good guy!!

sportsfan

11 de jul. de 2015

Anthony was upfront and transparent, and I appreciate that.

Aiden

11 de jul. de 2015

I bought my first new car from Gary Valentic at Dick's. He was extremely helpful, attentive, straightforward, and honest. This made my buying experience enjoyable and easy. He went the extra mile every time.

Tom

10 de jul. de 2015

Places I dread: DMV, Doctor's Office, Dentist, Lloyd Center Mall, and Car Dealerships. However, Teresa made my experience so comfortable that heading into Dick's Honda wasn't such a dreadful thing after all. She answered all my questions, was super honest, sweet, and negotiated with me to the price I felt comfortable with. I left happy and was glad that she was my sales rep. Thanks!

Roberto

10 de jul. de 2015

Greg greeted me when I got at the sales floor, took time to hear me business and needs. Really pleasant experience with Dicks Honda Hillsboro. Greg work out a great deal on my new car!!!!!!

MN

10 de jul. de 2015

Come see him at the Hillsboro Honda dealership! (Dick's Auto Group)

Ally

10 de jul. de 2015

Jeremy was a great sales representative. We got all the help we needed and his customer sales were incredible. He was very patient with our buying needs. Thank you Jeremy for your help.

AustinA

9 de jul. de 2015

First time buying a car from a dealer, and was very nervous. Had a tough time with my last car. Came in, and Gary was incredibly helpful, very honest, and got me the car I needed. Personable and friendly. Thanks guys!!!

1HondaFan

8 de jul. de 2015

I had been car shopping for two weeks and had visited 3 other dealers before coming into Hillsboro Honda. I knew exactly what I wanted and how much I wanted and could spend.... The 3 other dealers that I had visited were all low-balling me on my trade not to mention it was like pulling teeth to get them to give me a price and all for not as we were light years apart on price.... And don't get me started about the hidden dealer installed items that don't ever show up until the very end!!!! Working with Gary Valentic was a breath of fresh air.... He listened to my needs and wants and hit the mark!!!! Not only did he get me exactly what I wanted he did it with-in my budget without going over!!!! I can't ever think of one car sales man that I have ever met that was a straight shooter the way that Gary was....You've made a believer out of me Gary not to mention a client for life.... Thanks for your professionalism and honesty... Your truly one of a kind!!! Keep up the good work!!! :)

ZJ

6 de jul. de 2015

Super quick and easy process. The sales manager, Alex, was awesome and very accommodating.

ravibs1984

4 de jul. de 2015

I had really a very goo experience with buying my new dream car -Honda Civic. The Sales representative- Alex Rowe was really patient and good in assisting our needs. He showed us all the options he had as per our budget and gave good suggestions. He helped us to find our dream car Honda civic and we were really pleased to buy it at negotiated price. All the documentation was very very simple and even the Number plate was given along with the vehicle. This makes our job very simple. I am totally happy with the service provided by Dicks Honda and thanks to Alex Rowe for his assistance.

Andrea

4 de jul. de 2015

Jeremy was helpful in the car buying process and found the auto I was looking for

Peter F.

3 de jul. de 2015

Scott's the kind of salesman you want to meet. No fuss, no push. Listened and did his best to find what we needed. Definitely would buy from him and Hillsboro Honda in the future.

Veronica Ramirez

1 de jul. de 2015

Alex Rowe Certified Honda Sales Consultant Top 20% Club Cell: 503-442-5984 Amazing customer service, availability to assist me with locating the perfect car for me. Top of the line service. He truly went above and beyond for me, exceptional knowledge on all the cars we looked at as well. Thank you,

"Babita Devi"

30 de jun. de 2015

Overall experience after driving all the way here from Salem was worth it. Brian Clark was very humble and had a great costumer service to provide. Met all my budget requirements and was helpful meeting those requirements also. Friendly and fun experience overall. I know whom to contact now when needed in the future.

ge nichol

30 de jun. de 2015

brian was knowable and pleasent to work with and we reached a fair deal and purchase a use crv.

RR

28 de jun. de 2015

I had a great experience with the buying of my Used Car of Honda from Dick;s hilsboro honda. The sales representative helped me get a good test drive so that I could get a good feel of the vehicle I am going to buy. Even though it was Saturday evening, the Sales representative and the Finance guy were helped me go through the finance process and the completion of the car buy.It as a great experience and I would recommend this dealer to my friends as well.

Jantson

28 de jun. de 2015

Friendly and knowledgeable salesman. Helped me find the right choice for my current situation. Felt empowered and happy with my choice of vehicle and with the service provided.

Vjn

28 de jun. de 2015

Good selection of cars and competitive pricing. Recommend to come and check out this dealership if you are looking for a Honda and are in the Portland Metro area.

JY

28 de jun. de 2015

We want to thank to two people today. Carlos was the dealer. He was very patient for hours of the whole sales process. Brian helped us with the financing process. He was very patient and helpful in many ways as well. My family is very satisfied with the purchase of the Honda Civic 2015 today here at Dick's auto group. And for sure, in future, we will make a trip to this facility to get another Honda car, if we ever need. The facility was nice and comfortable. Just think a renovated facility may need a childcare space a bit bigger and safer. There were three kids including ours playing in a small top spot. It was not managed well nor well-equipped for toys for toddler/preschooler. I suggest this one. Then, 100% satisfied!

Vijay

28 de jun. de 2015

Overall experience was awesome! Alex Rowe is a man of words and we got this deal freezed in quick period of time! Appreciate his time, attitude and the way he handles us! With no hassle-fassle!

Jigar

27 de jun. de 2015

Had a great experience in buying my first car. The sales guys Alex & Theressa were very friendly, knowledgable and helped me in buying the car for a great deal. They were very patient and were very quick in service. I recommend their work.

Suzanne

27 de jun. de 2015

We called on a car we found online and Brian answered. When we pulled up the car was waiting for us and out walked Brian Clark. While we were happy with the car (and ended up buying it) we were really thankful to work with a knowledgeable and no pressure sales person. We would highly recommend calling Brian if you are looking for a car.

AF Hillsboro

27 de jun. de 2015

Enjoyed the low pressure buying experience. Definitely feel like I got a fair deal...and I tend to be particularly picky. Ask for Scott-you won't go wrong.

Steve

26 de jun. de 2015

Bought 2 cars from Scott and Jeremy , Very happy , would recommend you come see them both to get what you need!!!!

Steven

26 de jun. de 2015

Previous customer very statisfied with the service scott and jermey did for us. thanks guys

Samantha Myers

23 de jun. de 2015

The experience I had at this dealership was with Brian Clark. He was amazing and very willing to work with me on numbers. I walked in knowing what I wanted to buy and he was very knowledgeable regarding the car at hand. He was awesome at answering all of my questions with no problems at all. Overall he had a great attitude and it was an awesome experience. 5 out of 5 stars for him!

Vic 1

22 de jun. de 2015

Facilities - to build new soon Buying process - Scott was very helpful, explained every aspect of buying the car. Very friendly and knowledgeable.

Deepika

21 de jun. de 2015

I was very impressed with the way Jeremy and Ryan handled business. Very smooth, fast and efficient. I would recommend everyone buy a vehicle from Jeremy Campbell.

Dawn J.

21 de jun. de 2015

Jeremy worked hard to find and get me into my new jeep even though it was right in the front of our faces so it must have been meant to be. Great job Jeremy!!!!!

HondaMom43

19 de jun. de 2015

We've used Honda Hillsboro for 7 years for leases and service. On time and respectful of my time for the most part. No pressure for "upgrades". We'll keep coming back. Scott Barney was our sales associate this time, and was pleasant to work with.

Mayree

16 de jun. de 2015

Carlos was great! He helped us find the right truck for us. He was friendly, patient, and very knowledgeable. He truly cared about helping us.

Angelina

11 de jun. de 2015

My experience was as easy as it could have been for me. Jeremy was amazing dealing with my car buying madness!! He was patient and got me EVERYTHING I wanted. Thank you Ryan for getting the best rate & the payments I needed and thanks to everyone at Dicks Hillsboro Honda!I love my car!!!!

MicheleB

8 de jun. de 2015

Scott helped us find a reliable used car for my mom, quickly. It was such a relief not to spend all day trying to find the right vehicle. Very happy with the way our visit went.

robert

7 de jun. de 2015

I had good time there they where very nice and helpful I would go back. they where able to get me into the car I wanted thank you very much.

AlohafromHawaii

7 de jun. de 2015

We purchased a 2015 Honda Civic from Brian Clark for our daughter who lived in Oregon and we live in Hawaii. Everything was initiated using their internet sales department. The whole process was such an awesome experience, no games, no hassles everything handled in the most professional manner. We were totally impressed with the pricing, the handling of the paperwork and especially impressed with the presentation of the Civic to my daughter, who had no clue we had purchased her a new car. My sincerest "Thank You" goes to Sonya Backman, Brian Clark and Mandi DeHaven who handled everything over email and texts, we couldn't have accomplished our graduation gift to our daughter without all their assistance. Customer Service is excellent at Dicks Hillsboro Honda. Aloha from Hawaii

TJCurren

2 de jun. de 2015

To preface this review, our 2005 explorer with less that 85K blew up. Repair est $3800.00. Not an option as I was unemployed for a year and a half and we are just climbing out of the hole. We decided on a Honda, so we called several dealerships and set the first appointment with Dick's Hillsboro. Brian Clark answered the call. When we arrived he greeted us with a casual smile, a good sence of humor. After a fasion we ended up with a Subaru Impreza. Great milage. We drove it home, due to physical limatations(I need a hip replacement) The car was uncompfortable to drive. I need a hip replacement. We contacted Brian he said they would take care of us. OK what does that mean?!. What it means is... They closed the first loan, put us in a late model Hyundai Sante Fe (we really like it) got the interest rate lowered. OK wow. They tookcare of us. All the managers had a hand in this from the top down. I will recomended Brian and all the managers. This is the first dealership I will recommend to my friends! Thank you for a great finish guys!

lonl

28 de may. de 2015

I needed to find a very reliable car for my daughter who has one year left in nursing school at University of Portland. Alex Rowe did a very nice job in taking over from a previous salesman who left the dealership after working with us for a few weeks. Alex worked diligently to find the vehicle we were looking for, and found it at another dealer in the Portland area. I flew in from Seattle on a Saturday morning, and Alex picked me up and my daughter and drove us to the dealership. The team at Dick's did a nice job overall to make sure we had the right vehicle.

Consumer

22 de may. de 2015

Adam was excellent in meeting our needs. However, the Sales Manager tried profoundly hard to undervalue our trade-in and devalue lifelong car maintenance and knowledge. We finally compromised and purchased a 2016 Honda HRV. Eliminating the low-ball $$ manipulation and being, dare I say "fair" to consumers upfront is what will generate return customers, not nickel and diming them (Sales Manager).Overall fairly-quality experience, however, I might reconsider the 4 hour drive next time considering the sale price we saw online that prompted the drive was not the price paid.

jcoe1

22 de may. de 2015

My experience went very well at dicks.I had been thinking about buying a new car but was not exactly sure what i really wanted.I went to dicks and was greated by a very nice friendly guy named jeremy campbell.Jeremy had know idea what he was in for with me being unsure of what i really wanted in a car in all.well it took a very very long time to figure that one out(half of Saturday and half of Sunday)but jeremy assisted me all the way 100%.He never got frustrated or seemed worried he was missing out on other sales.he never tryed to sell me on anything i wasn't interested in and was extremely helpful on helping me figure out what car was right for me.I will be buying my next honda from jeremy for sure.

tbone58

18 de may. de 2015

Right from the start. The sales team at Dicks Hillsboro Honda offered me bottle water, popcorn, cookies. They really make feel welcome. My salesman Alex really did a good job helping me with my purchase. I had specific goals set that I could not go past. He was able to work with me to the end.

gretchers

17 de may. de 2015

Came in to buy a civic and was expecting a hassle, but Teresa was awesome! No pressure and very down to earth. Loved the car and was in and out in about an hour. Came away feeling like I found exactly what I wanted and from good people. Nothing but a pleasure!

amanda.zyph

16 de may. de 2015

The people on the floor were very nice and easy to understand. Everyone was very helpful and answered all our questions to the best of their ability.

jenine22

15 de may. de 2015

Alex Rowe was awsome, very patient with me, educated me throgh the process. Very very friendly. I think he is wonderful. I will come back to him again for my next car.

muledeer

13 de may. de 2015

I searched all over the western USA to find a red, Honda Fit, with a manual tranny, and no sun roof. Dick's was the only place I could find one. I live in Utah, and had a long trip to make. I caught a ride to Boise, and flew into Portland, Alex Rowe, who's a salesman at Dick's, drove all the way from Hillboro to pick me up. The buying expirience was great! better than any I've ever had at a dealership. All the staff I delt with were knowlegable and nice. Though I had to drive all the way back to Utah, mostly in rain storms, It was a great expirience. The manual tranny Fit, is rated at 33/37 mpg. I got 38/ 41.3 / and 38.5 my fisrt 1,000 miles.

jdubljw

13 de may. de 2015

Alex was great! No pressure, straight forward. He spent a lot of time explaining and helping set up our phones. He just made sure everything was taken care of.

Buycarguy

11 de may. de 2015

Let me take car to private mechanic to give his ok........Teresa was a big help and made things go smooth and I was happy

dogperson

10 de may. de 2015

Ashley called me within a few minutes after I posted interest in a vehicle. Thanks so much for the excellent and friendly service. Ashley introduced me to Alex Rowe in sales and I was on my way to owning a new vehicle. Ashley went the extra mile and ran down some important personal paperwork I had left in the vehicle I turned in and got it to me. Thanks a million Ashley!

scarlette13

10 de may. de 2015

Alex is not your typical sales man. Alex took the time to answer all my questions and then he also went above and beyond to make sure we got the best deal possible. I am so happy with my car and I am super excited that I have had a opportunity to share my experience with others and hopefully so much so that they will buy a car from Alex.

steph23

3 de may. de 2015

This was my first time buying a new car. Everyone was very nice, especially Teresa, she was super helpful and made me feel comfortable. They worked really hard to get me the best deal.

Dmytro

24 de abr. de 2015

It was my first car shopping experience in US so I`m very glad and thankful for meeting so friendly and helpful team of professionals!

Half_Wit

21 de abr. de 2015

Hand's down the best car buying experience we've ever had! We will definitely consider Dick's for all of our future car buying needs!

Sunny B.

20 de abr. de 2015

I found the car I've been wanting for years online and so I contacted Dick's with hopes of checking out the car. Ashley and Jeremy contacted me immediately and set up a visit that day. Jeremy was busy with customers when I walked in so Adam helped me instead. We went for a test drive and discussed purchasing plans. Adam was very friendly during the whole process and not annoyingly pushy like sales representatives can often be (I was one of those at one point). Jeremy came over and we discussed more options, and then I went home to think about everything. I figured out my finances, came back two days later and bought the car. It was a simple process (as much as it can be for buying a car) and I didn't feel uncomfortable at any point. Mike helped me with all the contract and financial stuff, and I he seemed very honest and helpful throughout the process. I walked in expecting to hate the process with all the sales and contracts, but it wasn't too bad!

Rachelam123

20 de abr. de 2015

We had a great experience buying our first car here. The sales people were very experienced and friendly. We got a good price, and couldn't be happier!

Monica

18 de abr. de 2015

We were looking for a commuter car without being fully decided on one. Honda Fit was an option, but we spent more time on Nissan Versa and had some bad experiences in the Nissan dealerships. Our visit to Dick's Honda was very pleasant, we had a great sales person, Teresa, who made us feel respected, understood and fairly treated on the price. Moreover we liked the car, it's very roomy, 130 horsepower, rear camera and the magic seats are quite useful. Teresa was amazing is making our car shopping experience a pleasant one.

Andrea

12 de abr. de 2015

I've always hated going to dealerships, especially as a female. My experience with Jeremy was 100% positive and professional without hesitation. I actually enjoyed my car buying experience. Also, immediately afterwards I had an unusual circumstance with my home loan which required expedited paperwork from the dealer, and Brian in finance was on point. Thanks, Dick's Honda Hillsboro- we will return for our future auto purchases.

Mr POLINENI

12 de abr. de 2015

We had a very pleasant experience in dealing with Adam Dhalay, who is very good, friendly, communicative, patient and informative. He is very good in communicating and dealing very smoothly. This is my first vehicle and had great experience dealing with Adam. We are very happy with our New car.Thank you very much Adam.

alicelee

10 de abr. de 2015

This is the first time I wrote the bad review like this. I just want to let people know to be careful when shop for cars at Honda Dicks. First, I scheduled some appointments and the sales didn't do a good job to prepare what I was asking for. The first and 2nd appointment, the car I was going to see was not there or sold to someone else. Secondly, the interest rate was different than what they quoted me the first time and it was only 1 week apart. I have over 800 credit score and they were going to give me 3.99% for the car loan which was ridiculous. I had negotiated to a lower rate. Still, it's not the rate they quoted me the first time. My roommate had the similar experience. Thirdly, the sale person is not knowledgeable to sell the car. I kept asking if there was homelink feature in the model and he said yes several times. He said if there is no homelink, he would get it installed out of his pocket. Guess what? There's no homelink and he didn't even mention to get it for me anymore. He even lied to me about the service manager was out of the office for a couple days and not available to answer his questions about homelink.Fourthly, the accessories I purchased for my new car didn't turn in to service department. I had to go to the service department to find out what happened. It turned out that the order didn't come through.After all the things happened, I would not and not ever again to buy the car at Honda Dick's Hillsboro. It's the worst experience ever. I hope the manager can do something about it. Train the sales to be honest and knowledgeable and keep their promise!The very disappointed customerAlice

marX

3 de abr. de 2015

This is the second time we got a car through Scott. He has a strong technical understanding of vehicles which puts customers at ease when making the big decision. Thanks for all your help Scott!

cotneyejoe

31 de mar. de 2015

Purchased our second vehicle through dicks auto group. The first was a brand new 2012 Jeep Grand Cherokee, this time around it was a 2006 Ford F-250. My "new" work truck Vehicle was priced well below anyone else in the area, Purchasing process was a breeze, and Scott (Joseph) was very friendly.Horror did strike while I was working when I was four hundred miles away from home in Yakima Washington and my check engine light popped on while the truck went into what they call limp mode. I was unable to continue doing any work until my truck was back online!Rick Johnson advised me to take it to the local Ford dealership Valley Ford and get it checked out for service. The service tech at Valley Ford found that my EGR valve was stuck open. Almost a $300 bill came up while they told me of this finding, but Rick had the bill taken care of no problem! Not the best experience to go through after getting a vehicle, but the fact that Rick Johnson and Scott Barney were very committed to finding me help when I was so far away from home, is a serious commitment to customer service.If I am ever in need of another vehicle I will yet again returned to Dick's Auto Group for a third vehicle purchase. Thanks again to Rick and Scott!!

Hiker Guy

30 de mar. de 2015

We purchased a 2015 Odyssey EX-L and were very pleased with the experience. The process was comfortable and the salesman was very helpful (Vince Ackerman). We were quoted a price via email (from Skip Gallagher), and that is the price we paid (plus a few minor options and license / registration fees).Vince walked us through most of the car features. Both my spouse and I test drove the car. We took advantage of 1.94% financing through the dealer, because it was less than both our credit union rates.My only issue was the amount of time required to finish the deal. We spent five hours at the dealer (9am to 2pm - the first 1.5 hours test driving and overview). However, it was very comfortable the entire time - no pressure. The time went by fast, but on a Saturday there are many other things that need to get done at home. My advice, get there early in the morning and/or provide your own financing to save time.

hpeterson18

29 de mar. de 2015

I had a very pleasant experience with Teresa Ford throughout the process of purchasing a used Acura TL Type S. Beginning online with Crystal Foumal, I received great customer service that continued all the way through to the end. Both employees were willing to work with my schedule in order to make my purchase possible. On top of the friendly employees, I would also recommend this dealership to anyone looking to trade in a vehicle as they offer a reasonable value for the car. Overall, this is a great place to buy a vehicle!

anu

26 de mar. de 2015

We had a very pleasant experience dealing with Megan Mazi, who was friendly, informative and patient. She explained all features of Honda CR-V very clearly. We visited three dealerships before we decided to buy from your dealership.Thanks to Megan, we are very happy with our New car.

Rockman

26 de mar. de 2015

Thank you for making this purchase quick, affordable and enjoyable. You had the car that I had been looking for and you made the process quick and easy from the first look at the car through closing the deal. I'll come back again.

Scappoose

21 de mar. de 2015

I emailed on a Friday with a parts question. I needed a part for a 2006 Honda and wondered about interchangeability since the part was hard to find. By the following Wednesday I had not heard from anyone at Hillsboro Honda, so I contacted Beaverton Honda, got an answer to my question, ordered the part, and picked the part up the next day. The parts person at Beaverton Honda was knowledgeable and informed me that the part number had been changed, making my initial search more difficult. I emailed Hillsboro Honda again to inform (if anyone is listening) that they had yet to respond to my question and to tell them that I had had better service elsewhere. It is now Saturday of that following week, and I have had no response from Hillsboro Honda. Obviously, I will not be doing business with them in the future.

Weinberg

18 de mar. de 2015

We had a very pleasant, stress-free experience purchasing our 2015 Honda Accord, mostly attributable to your sales associate, Greg Darlow. He is a mellow, quiet-talking guy who was very knowledgeable about the car. We don't care for yakkety-yak fast-talking sales people. Greg let the car sell itself. He helped us tremendously by taking time to drive the car to our house to be sure it could make it up our steep driveway. Other personnel we talked to during the purchase were all very professional and pleasant. We would recommend Dick's Hillsboro Honda to friends and family and would tell them to ask for your sales associate Greg Darlow.

davidlee

18 de mar. de 2015

Dick's Honda is the type of dealership that gives the car sales industry such a bad reputation.A car is probably the second biggest purchase decision that an individual makes, next to their house; so it is understandable that everyone walks in to a dealership looking for a deal.At the same time, I am one who wholly believes in a fair deal- the dealership is not there to sell you a car and lose money. And especially if a salesman treats you right and works his tail off to get you a deal that makes you feel good about it, he deserves (and has earned) a little extra for that work.With all that said, Dick's Honda was not worthy of my business. And from the looks of the run down, unkept condition of their building, I am willing to bet that the majority of people feel the way I do, and end up taking their business elsewhere.I have been in the market for a 2015 CRV EXL. I knew exactly the color scheme I wanted, along with the model and options package.I'm a buyer with excellent credit, cash downpayment, and was prepared to do a deal as soon as a dealership was able to confirm inventory for me.THREE different individuals from this dealership (2 internet sales reps and one floor salesman) have been contacting me for the last 2 weeks, telling me that the car I am looking for is on their lot... then not on their lot... then re-stocked... then sold again.Basically, creating this illusion of short-supply and high demand.Again- this is a typical sales tactic, and I get it. However, they called me on Wednesday to tell me that a "brand new shipment" was anticipated to arrive on Friday, and that the car would be available to buy on Saturday.Now here is where things derail.I was in Seattle at the time, and coming to buy this car would mean I make the 3 hour drive down to Hillsboro solely for the sake of buying this car from them.I told the THREE individuals the same thing:MAKE SURE EVERYTHING IS SET UP AND READY- car is in stock, pricing is agreed to, etc.I was not going to make this drive for nothing, after all.I get a call from the salesman, Scott, on Friday evening. He tells me that the car is here, he has physically touched it, and the price is $28,477. I tell him that I will be on my way down first thing in the morning Saturday to seal the deal.Saturday morning, I get a text from one of the internet sales reps, confirming that the car is on the lot, and that they look forward to seeing me.When I was about 2 hours in to my drive en route to Hillsboro on Saturday morning, Scott calls me to tell me that the car I was wanting had sold the night before.I was furious.He then proceeds to tell me that they have an EX model with aftermarket leather on the lot that he can sell me; but that one is going to cost $2,000 more because it has more accessories.BAM- just like that, I realized that I just got taken by a dealership.Is it just an odd coincidence that they just happen to call me 2 hours in to my drive that the car we had come to terms with is no longer available, and that the alternative is going to cost me $2,000 more?Take that with a grain of salt; but I would say their main objective was to get me in their dealership, and knew that I was too far in to my drive at this point to just turn around and go back to Seattle.I get to the dealership in Hillsboro, and Scott proceeds to show me the alternative vehicle, trying to sell me on how "great" it is.I simply ask him for the numbers on this new car, and he wouldn't commit to anything.TWO HOURS later, he is telling me the price for a car that is "on its way" to the dealership, expected to arrive 3 weeks from the current date.Realizing that this was going to be a waste of time, I press him to give me the price of the alternative car, and he brings over a porky pig looking fellow by the name of Chris, who is apparently a sales manager there.5 minutes or so of listening to porky talk to me in a condescending tone (he was the dealership's "closer"), I had enough.I walked out, and headed straight to another dealership- Beaverton Honda.I bought my car that day at Beaverton Honda, and will never even consider this hillbilly operation in Hillsboro again.There is no way I can socialize this to every single potential buyer out there, so the best I can do is leave a review on yelp, and send this exact review to Honda Corporate. If you are in the market for a new or used Honda, please:Do yourself a favor and dont come to this place.I can promise you that this will be a waste of your time, and you will not buy your car here.

Amit

15 de mar. de 2015

Had an excellent experience buying used car from here, Teresa Ford made the process less stressful. Would recommend anyone going to this dealership to ask for Teresa Ford, very friendly and cheerful lady.

Rachelam123

15 de mar. de 2015

We had a great experience buying our first car here. The sales people were very experienced and friendly. We got a good price, and couldn't be happier!

markbrady

14 de mar. de 2015

Thank you Teresa Ford and your team at Dick's Hillsboro Honda for finding an affordable way to get me out of my trade and into my Honda Insight! I appreciate you all staying late and not giving up! Everyone was professional, super friendly, and easy to work with. I highly recommend your dealership.

sunnyb18

14 de mar. de 2015

I found the car I've been wanting for years online and so I contacted Dick's with hopes of checking out the car. Ashley and Jeremy contacted me immediately and set up a visit that day. Jeremy was busy with customers when I walked in so Adam helped me instead. We went for a test drive and discussed purchasing plans. Adam was very friendly during the whole process and not annoyingly pushy like sales representatives can often be (I was one of those at one point). Jeremy came over and we discussed more options, and then I went home to think about everything. I figured out my finances, came back two days later and bought the car. It was a simple process (as much as it can be for buying a car) and I didn't feel uncomfortable at any point. Mike helped me with all the contract and financial stuff, and I he seemed very honest and helpful throughout the process. I walked in expecting to hate the process with all the sales and contracts, but it wasn't too bad!

greatlyappreciated5

12 de mar. de 2015

This will be the second car I have purchased from this dealership and the service and selection is fantastic. By far the best finance and sales team I have encountered

kris_1010

12 de mar. de 2015

The people here are always so nice! They are ready to work with you for the best car and price for you! I have never had anyone be pushy or rude during any part of the search for a car or the sale itself!

hopeless78

6 de mar. de 2015

Brian made the process easy from beginning to end, and didn't waste my time trying to show me vehicles he knew I didn't like. He was honest, and worked hard to get me the best deal. I am very happy with my purchase.

Eldenath

6 de mar. de 2015

It's always hard to say goodbye to a trusted and faithful companion of the road. When our 13 year old Honda Odyssey was diagnosed with transmission failure we knew it was time to find another vehicle. Adam helped us every step of the way - including a special needs addition for the handicapped that we required. We'd come in because of an internet ad for a specific, used, Honda CRV. We drove away with our goals met and satisfied - a positive experience from the very first. Adam listened, held our hands, and made sure that we got exactly what we wanted/needed. I would highly recommend him to anyone wishing to have a pleasant purchasing experience.Eldenath de Vilya

dylanpavek

5 de mar. de 2015

My wife and I had recently had a new addition to our family! We already have a 3yr. old son, but were also blessed with another one in October. The vehicle we were driving was a P.T. Cruiser which was not enough room for our family. So it was time to upgrade to a bigger car for our family. After looking at various dealerships online in our area, I found that the vehicles had lower miles and better options and prices at Dick's Honda of Hillsboro. So I took the plunge, and our journey began! I set up an appointment which was very easy to do online, this way they knew what kind of vehicle we wanted while walking in the door. So my wife and I packed up the two boys and went to our appointment where we were greeted by Adam Dhaly. He was our dedicated salesman, and he was amazing! From start to finish he had our families best interest in mind. Needless to say a couple of beverages later and after the cookies my son ate, we left with the vehicle my wife really wanted but I also added the leather package for her which came out beautiful! All at an affordable price with payments that work. I would definitely recommend this Dealership to purchase a vehicle from and ask for Adam Dhaly and tell him Dylan recommended him and I know you will not be disappointed.Sincerely Dylan Pavek

Lakshman1220

2 de mar. de 2015

"Honda 2012 CRV - Scott is very friendly and have lot of patience to explain the questions we asked on CRV. Good experience and satisfactory to buy at Dick's Honda.

CarrieG

2 de mar. de 2015

I purchased a new 2015 Honda Pilot from Dick's Honda in Hillsboro this past weekend. I honestly was not a fan of purchasing cars because of my past experiences. However, the way my fiance and I were treated has made me since change my mind about the car buying experience. We drove all the way from Seattle as Dick's had the specific Pilot I was looking for. It was well worth our drive and I have even told my friends in Seattle that it is worth the drive to be treated the way we were. We worked with Jeremy Campbell and Chris Jenkins and both were so professional, kind and patient. Highly recommend the two of them and Dick's Honda!

Vashta F.

27 de feb. de 2015

This is a review of Review of Dick's Hillsboro Honda...I was highly satisfied!!! Great service!!

leohlt

26 de feb. de 2015

I came in looking to get back into another truck. I had previously talked to the over the phone, so I came in to look at things with him in person. TJ is a great salesman who is not pushy like you would get at most dealerships. He takes the time to explain the vehicle to by our as well as fights to get you the best possible deal.Financing is great as well. they fight with the banks to get you the best possible rate. I would recommend these guys to anyone.

Donna

23 de feb. de 2015

Teresa was more than great! I had doubts, but she made it happen. Thank You much, Teresa !!U get Gold stars from me. Donna Peters.Go to Dicks Hillsboro Honda and see Teresa, she will get u the best deal.

Rick

22 de feb. de 2015

Great service, we bought two cars from Vince on the same day, outstang customer service. I would buy from Vince and Dick's Honda again. Great dealership!

sarahhedr

22 de feb. de 2015

Jeremy Campbell did a wonderful job finding me the perfect car in my budget. It was exactly what I wanted and he did a great job helping me with financing a car for the first time. I would recommend him to anyone looking to find a new car.

jemstone

20 de feb. de 2015

They tried to upsale me on a service they themselves just completed on my car less than a month prior. Very rude to myself and hubby when confronted!!!

Rahul

18 de feb. de 2015

Bought a 2009 Toyota Camry... This was my first time buying a used car and I was bit nervous.... But Thanks to Teresa, she made it easy and comfortable experience...

KuhnsB

18 de feb. de 2015

We were shopping for a Honda Accord EX-L and found one at Dick's that we were interested in. We called ahead to make sure it was still for sale and it was. Scott Barney called us and told us he was prepping the car for our arrival. Scott greeted us with a smile and let us take the car for a spin, agreeing to go farther so that I could test out different features. We were very interested in the car, but wanted to sleep on it. We called Scott the next day and told him we were coming to make an offer. He again greeted us with a smile and the negotiating began. It didn't take too long and we agreed on a price. While we were waiting on the paperwork guy, Scott chatted with us, got us water and popcorn and even went out and cleaned the interior of our car (the detailing dept was short handed). Scott answered all of our questions and was very helpful in getting our sale finished and get us on our way in our new (to us) car. A great experience! Go see Scott!

Lakshman1220

16 de feb. de 2015

Scott is very friendly and have lot of patience to explain the questions we asked on CRV. Good experience and satisfactory to buy at Dicks Honda

jennifercv

12 de feb. de 2015

After months of sleazy sales people and several dealerships I went to, I finally found my Car, Teresa made us feel comfortable and as easy as she could make it since it was my first car purchase! Thanks Teresa !

Carina

8 de feb. de 2015

I shopped around for some time. At Hillsboro Honda I first spoke to Amanda at internet sales. She was very friendly and straight up! I felt comfortable, and she's the reason I made the hour drive to Hillsboro. Once at the dealership, I was greeted by Amanda as well as Teresa, who was the person helping me through the process. She was awesome! I had been dreading the typical "high pressure/fast talking" salesperson, but Teresa was neither. She was a pleasure to work with. Thanks :)

audreyafaber

5 de feb. de 2015

This was the first car I ever purchased, and Adam Dahly made the whole process so much less stressful than I had anticipated. He greeted us quickly as soon as we came in, and since the car I was interested in was out for a test drive, he sat and talked with us. When it became apparent there was a chance the person out on the test drive was going to purchase the car, Adam worked very quickly to make sure I could purchase it first. He was exceptionally helpful and friendly - I absolutely plan to go back and see him for my next car, and would send anyone I knew to him, whether they were looking for a used car or a new one. I would especially encourage someone who was knew to the process or uneasy about buying a car to see Adam - he made sure I understood everything and never once made me feel like I was being pushed or taken advantage of.The price on the car itself was fantastic, and far below the KBB value of the car. It was in wonderful condition, and I couldn't be happier with it.The only thing that was less than great about the process was the brief time with the business/finance person Billie Jo Kidder. I was purchasing the car outright, so the process was very quick. However, she tried to sell me additional things and talked so fast that half the time I had no idea what she was talking about - but, what was very apparent was her condescension towards me when I said I wasn't interested. I found her rude and very off-putting. Luckily, Adam had gone over everything that would be discussed in the business office in advance, so I was prepared.Regardless of the bad experience in the business office, I would still recommend the dealership solely because of the service I received from Adam. He made the whole process a breeze.

bgriffin1771

26 de ene. de 2015

As a previous owner of a 2004 Sequoia we knew we wanted to find another one after totaling ours on 12/29. After weeks of research and internet hunting we found one we wanted to look at but it just happened to be at a Honda dealership. My husband did a internet inquiry and had communication with Crystal in that department. She was extremely helpful, answered all our questions and made sure to follow up with us but not in a "irritating" kind of way. She was great. When it came time to negotiate and decide to purchase we were introduced to TJ (Thanooj Fernando) who was also easy to work with. No high pressure sales or up selling. He made sure we were comfortable with our purchase and took care of us from beginning to end. I would highly recommend TJ for sales if you're in the market for a new or used car. Our last stop was financing with Billie Jo Kidder. She was fast and answered all our questions. It's been a long time since I've been in a car dealership purchasing a car and I don't remember it ever being this quick and/or easy.

a105a

25 de ene. de 2015

I don't know how things go at this dealer for financing, as I paid cash for my 2013 Kia Rio (still spent three hours "negotiating" and purchasing), but I can hope it would be a relatively smooth process #redtape. The "boss" is still behind a glass shield, but in the middle of the store; coming across as perhaps more accessible and less intimidating as in a Deal or No Deal nuance. I enjoyed the light-heartedness and personality of my salesperson above all.

Dmitry

24 de ene. de 2015

I bought new Honda Odyssy 2015 from Dicks Hillsboro Honda. I got best price here... checked with 5 dealers in Washington and Oregon. Great price and friendly people.

Amason

22 de ene. de 2015

The sales team at Dick's Hillsboro Honda made my car buying process great! They were friendly and helpful when I was indecisive. They took the time to understand my preferences and financial needs. I drove away in an amazing Hyundai sonata and love my new car. I will definitely be back.

minisquint

21 de ene. de 2015

My wife and I were customers of the previous dealership, but we were guided back by the Costco auto program. Our contact was Mary Olarte. She helped answer my initial questions and quoted some enticing incentives. It turned out the Costco pricing was higher, but it got us in. My salesperson, Megan Mazi, was knowledgeable about the Honda Insight EX we came to see. Though there were three on the lot, it was a challenge to get the blue one I wanted running. Megan had to jump the battery and eventually get it replaced. The tire pressure was also low at first, which made it impossible to see the instant MPG until more air was added. But all of this was straightened out in the end through Megan's patience and diligence. I had hoped to avoid bartering, but by doing so, my trade-in initial offer was eventually raised by a factor of 2.5. Although I ended up paying $2K more than I budgeted based on Mary's estimate, I got the car I wanted and feel the price was fair. They even topped off the washer fluid for me the next day when I found it was very low. Overall, it was perhaps my best buying experience to date. I would shop with Mary and Megan again.

DJMeeuwsen

19 de ene. de 2015

I recently bought a used Honda Accord from Dicks Hillsboro Honda and Jeremy was my sales representative. This guy is nails. Don't waste your time shopping around, this guy will find exactly what you are looking for and will eliminate all "car salesman negotiation". I wouldn't mess with another dealer or salesman. Take my word, you are getting nothing but hassle free local assistance with Jeremy and I promise you will be happy with the outcome.

Carstairs1

16 de ene. de 2015

Fell in love with 2010 honda accord at this dealership. Thanks to the patient hard working sales and finance team I was able to make the purchase even though my credit situation is less than then perfect. Joseph Scott Barney was awesome, very polite and professional. We've bought 3 cars from this dealer and plan on servicing our vehicles there as well. Do yourself a favor and buy a honda from a honda dealership. just ask for Scott. (Joseph Scott Barney)

jjrodriguezz

12 de ene. de 2015

This was probably the quickest car buying process we have ever been through. Not only did it help researching ahead of time, but also knowing exactly what we were looking for. Working with Scott was a great experience because he wanted to make sure we left 100% happy and convinced with our purchase. He did not push us into anything we didn't want to do.

Chelsdogg24

10 de ene. de 2015

We went in to look for one car, and left with two! This was by far the best experience I have had with buying a car. Joseph was very friendly, and incredibly helpful with our decisions to buy not just 1, but 2 cars! We are so happy with our purchases, and will definitely be going here again the next time we need anything!

falucho

6 de ene. de 2015

I got my Honda CR-V EXL from Dick's Hillsboro Honda, after an extensive research and contact with other regional dealers, all of which came short to match up my reasonable demands or expectations. I was referred to this dealer through the Costco Autoprogram, and even though my first contact over the phone and e-mail was with Vincent Ackerman, I ended up assisted by Dane Stonebraker, who was straight, knowledgeable and patient during the whole process with me and my wife, until we got all things worked out. I'd definitely recommend this dealer and Dane if you are out there shopping for a new car.

jkpotter

4 de ene. de 2015

I've bought my last three vehicles through this dealership, the last two working with Dane Stonebraker, I'd just had an accident and was pretty shaken up, and he found a vehicle for me, worked through the financial process and had me on the road in 24 hours. The service department is always great -- fast, efficient, helpful, right on time. My Honda saved me from serious injury; thanks to these guys, I've got another super-safe car to drive. Thanks!

gekejo1

2 de ene. de 2015

Well, what can I say... checked with 7 Oregon dealers and 1 Washington dealer with Dick's in Hillsboro giving me the best deal out of them all! Love my new 2015 Honda Accord EX-L V6! Thanks! Will family, Beaverton, OR

Anita

30 de dic. de 2014

I was shopping for a used car. I found a low mileage used Honda at Dick's Hillsboro Honda. I purchased my last used car from Dick's auto group 5 years ago and was happy to deal with them again. What I found at the Honda dealer could not be farther from my first experience with Dick's auto group. I didn't feel like I was at a reputable auto dealership. It was like being at a low class used car dealer. They used high pressure sales tactics. Only fixed one of the things that I asked them to fix. As a woman alone I felt so pushed. Even when I left the dealership and they called me repeatedly on my cell phone and pressured me to come back to the dealership. I went back and bought the car. After getting it home I knew it was a mistake. I called the dealership and asked what their return policy is. I was told they have a 72hr Love it or leave it policy. I needed to work so I asked if milage over 100 miles was ok. They said it was fine. I asked if there were any other restrictions, and was told no. I had my grown daughter call and ask the same questions. She got the same answers. when I took the car back to the dealership I was told they would not take it back because I had driven 194 miles, and there policy is 150 miles. So much for shopping locally. I will never set foot in another Dick's MacKenzie dealership

applepie

28 de dic. de 2014

I have an excellent experience of buying Honda CRV. Joseph who helps us buying CRV is friendly and very helpful. I would recommend this dealership.

tcheney

22 de dic. de 2014

I'm not kidding. We started the day replacing our cell phone plan through our existing carrier. The convoluted mess of phone plans with this price + this charge - that discount was ridiculous and stressful. I left feeling as if I had been mislead and pretty sure taken advantage of. Later in the afternoon we had an appointment with Vince to purchase a new Accord through the Costco Car Buying Program. Vince had put up with us driving the car multiple times as we narrowed down and ultimately selected the Accord. He was personable and accommodating through every step of the purchase. We never felt pressured or intimidated, even meeting with Bill, the Finance Manager (my experience is that the high pressure sales occurs in that office!). The Costco price was great and we were very happy with the deal we got. Sue loves her new Accord (after about 24 hours). We would definitely go back to Dick's.

martelsgirl

22 de dic. de 2014

I tapped into my new Employer's Employee Discount and overall was satisfied with my experience with Scott. I did have to push/negotiate a bit to get what I wanted. In the end, we settled and I purchased a '14 Civic. Without my husband present! Scott even delivered the car to my home later that afternoon since I had to pick up my ill child at school.

Cl_cndy

21 de dic. de 2014

A very good experience. I purchased a 2015 Honda Accord LX. Ashley was very responsive and I was given a very good price. When we arrived at the dealer, Scott was our salesman. Scott was very helpful. He offered and explained all the options, but there was no pressure. He even drove my mother to Subway to get sandwiches, as we were there through the lunch hours. I would definitely recommend Dick's Hillsboro Honda and Scott Barney to others.

rao_kulkarni

20 de dic. de 2014

I recently bought 2015 Honda accord EX-L. Very friendly .I got the detailed explanation of price, vehicle accessories and comparison with other model by agent .This was very helpful to choose the model. Very helpful suggestion to choose financing options.Overall experience was great.

Lisa

19 de dic. de 2014

This is my second purchase from Dicks Honda. My daughter turned 16 and I needed a reliable affordable used car for her. I went in and Salesman Scott Barney was so knowledgable and helpful that we found a great used Honda Civic. Financing and paperwork was made easy with Bill. You cant find better service than this!

Ben Feltman

18 de dic. de 2014

I am so happy I found this dealership! They had such a great selection of vehicles, it was hard to choose one. The car purchasing process was rather laid back and not at all what I was expecting at a dealership. Scott Barney was incredible and I cannot stress how much I was impressed by his ability to set me at ease. When we were in the middle of the process I ended up stepping into the service department, and I was even impressed with the quality of staff they've employed there. All around amazing dealership!!!

kevin.sampson.7739

16 de dic. de 2014

Found a used Honda civic online that I was interested in. Did a little bit of research on it. Greg helped us out giving any information we needed and helped us agree on a great deal. Will definitely be recommending this dealer to friends of mine.

Clarence

11 de dic. de 2014

My wife and I had the pleasure with working with Scott Barney as our sales rep. We had a little miscommunication at first but all went smooth after. I highly recommend you reach out to Scott for your next Honda purchase. Awesome customer service along with a great staff. Again thank you Scott and Dicks Hillsboro Honda.

jcooper123

11 de dic. de 2014

A very good experience. No hassle, and a very good price. Adam made every effort to get the deal done the way I wanted it. I will recommend Dick's Hillsboro Honda, and Adam Dhaly to others.

maxguanjie

10 de dic. de 2014

I just bought my 2015 CR-V at Dick's Hillsboro Honda and I had great experience there. Scott was really helpful and experienced. I would suggest my friends go there if anyone need a new car.

hilssborian

9 de dic. de 2014

I like the attitude and approach of the sales team. Particularly Tim Guimares and Skip Gallager. Tim were very helpful and patiently answered all my questions. Overall, it was a good experience!

Carol Matarazzo

6 de dic. de 2014

We just bought two new Hondas from Dick's. We had not bought a car in sixteen years and were prepared for a struggle. We used the Costco car buying program and everything was smooth and very pleasant. Jeremy Campbell and Vince Ackerman are friendly gentlemen who were patient and went out of their way to make our experience a good one. All the paperwork went smoothly and we were NEVER pressured to buy anything we didn't want or need. All in all, five stars.

chamjeffers

5 de dic. de 2014

Go to Dick's Hillsboro Honda for the best car buying experience! Scott is friendly, professional, and an all-around nice guy. Scott's genuine interest and enthusiasm for helping you get into the car of your choice, makes purchasing a car fun! I purchased a Honda CRV and love, love, love the car.The management is great. Marv listens well, and works hard to get you a good deal. We live in Washington but commute to Dick's Hillsboro Honda to purchase all our cars. We have been doing business with this dealer for 8 years and I cannot see myself buying a car anywhere else!

rlook

3 de dic. de 2014

Costco and Edmunds both recommended Dick's Hillsboro Honda. Working with Vincent was easy. Had to leave early, before completing the sale. We drove the car home and Vincent came to our house that afternoon to complete the paperwork. He even came in on his day off. Great Service. They had the best price.

Ihidenseek

29 de nov. de 2014

Made an appointment to see the 2015 CRV Touring model and drove 240mi round trip, again we had an appointment. So we get there and take it for a test drive and and it only had 5mi on it. So no one else had even test drove it. And we come back to negotiate the sale and in the middle of working out the contract, another salesman came up to the table and rudely reaches over our salesman and literally grabs the keys and says I need these and our salesman says, Why? The guy says I just sold the car. It was the only Touring model on the lot or anywhere in Oregon other than Medford, which is why we made an appointment and drove all that way. They made no effort to even try to help us and just let me walk out of there in tears. We wasted 9 hrs. for absolutely nothing. We will not waste our time again. Worst buying experience ever.