cccclsg

9 de jun. de 2015

It was time to make a decision if we want to buy a new Dodge Durango had dealt with Sean Gallagher before called him up he found what we were looking for sent me pictures through text messages so we knew exactly what we were looking at when we got there made it a lot easier for me and my wife Sean is a great salesman always listening to what the customer wants or needs

Darrell B

9 de may. de 2015

It literally makes makes me ill to know the horrible things that Dishman Dodge has done to me! Dishmans a black whole and holding that thought makes me sick. From the first step in to the last disgrace I was a fool! Buying a new vehicle is a joyful event. Dishman destroyed all the joy in this and then the true disgust comes out in the integrity of their work/skill level and personal integrity! Report!!! GOGGLE/Call; your attorney, Attorney General- Consumer/insurance fraud, newspaper, TV, Labor and Industries, DODGE CORPORATION- email or they will chat and record, Peace and Justice League, Gonzaga Law Clinic, your Insurance carrier, Payee insurance company carrier, Auto Body Associations-Cetifications, etc. Do them all and follow up. Something is really wrong here, Dishman is way out of bounds! Barton Ram is here now, I've been such a fool!

T Fisher

1 de may. de 2015

It is always interesting to me how people are finding that not always the big box stores, Home Depot, Lowes the huge chains , Target, Walmart and the giant auto dealers such as Auto Nation, Larry H Miller and Lithia are not always what we as consumers want. I am not saying there is anything wrong with those brands or retail establishments but sometimes as a consumer I need a personal touch with people who appreciate the city that made them so successful. Dishman Dodge is that type of dealership, they are big yet small, crazy huh? They hire people such as Curtis Howard who understand that consumers have many choices, but so many of us still appreciate local and a business who still operates with personal service and roots right here in Spokane. Curtis is certainly a person who will treat you as a valued and appreciated customer, no pressure, no games, and after you drive that new vehicle off the lot you feel very good about how it all went.

Gale Weaver

27 de feb. de 2015

Excellent service and Mark Smith was very helpful I give my experience a 5 star experience

Kathryn

26 de dic. de 2014

After searching the internet for a decent used car I found mine at Dishman Dodge. They had a good selection in my price range. My salesperson Mark Smith was super. No pressure and very courteous. He really went the extra mile. For example, there were a couple service items that needed to be taken care of prior to delivery, and he made sure I had a loaner car while my car was being worked on. Who does that?...I hadn't even taken possession of the car I had just bought and he put me in a loaner until I could take possession. Which leads me to Shane Stuhlmiller, the service manager. His team was easy to work with, and genuinely concerned about making sure I was a happy customer. This experience could have gone wrong in so many ways, but due to the diligent manner in which things were handled, I would recommend Dishman Dodge to anyone. It's a great place to buy a car.

Ted from Montana

6 de nov. de 2014

I contacted four dealers via the phone and told them what I wanted in a truck. I went to a dealer in Montana first and they did not do as i was told over the phone. I called Curt Niles and informed him of my dealings with the dodge dealer in Montana. I asked him if he had what I was looking for in a truck. He said they had a few. I told him I was driving from seven hours away and it would be close to closing time before I would arrive. Curt didn't mind staying even though it was Halloween night. When I arrived, I test drove the 2014 3500 Laramie and he and the sales team had the deal done in less than an hour. I was very impressed. I will definitely be making more purchases with them. Curt is a phenomena salesman. Said what he would do and did it. It is rare that a car salesman and dealer do what they did.

The Denman's

28 de sep. de 2014

My husband needed a newer truck but we couldn't afford a big payment. We checked out the Dishman Dodge website and found a truck we thought we could afford. At the dealership we met Mark Smith, a super nice guy, who got us what we needed without trying to get us into something we didn't want. Mark took us for an extensive test drive so we could really see the truck work. He was with us until the end, making sure we were comfortable and that all of our questions were answered. It was the best car buying experience we've had and it didn't take forever to complete. Thanks Mark!

jbowman98

17 de sep. de 2014

I love my new Dodge Dart! Curtis Howard was amazing in assisting me with my purchase. He spared no expense at making me feel comfortable about my buying experience. Curtis was completely focused on my visit. With his knowledge of the cars I was able to make a well informed decision on my purchase. I feel Curtis Howard and Dishman Dodge are to be commended on their excellent customer service. Certainly I will recommend this fine establishment to all my family and friends.Extra kudos to the fine finance personnel for working so hard to find me the right lender. Thank you all at Dishman Dodge for going above and beyond for finding me the right car for my needs.

jazco

15 de sep. de 2014

This month I bought a brand new 2014 Jeep Cherokee Overland from Dishman Dodge. Although, I have purchased a few new cars throughout my life this is the first time I have ever sat down to write a recommendation regarding a salesperson.My sales person was Cody Stewart who was the only person who contacted me while I was on line (and I looked into every dealer who sells new Jeeps within a 100 mile radius of my address). I was researching which vehicle I should buy, and getting and idea of how much I wanted to spend so I wasnt ready to talk to a sales associate at that point. However, from my first encounter with Cody I was impressed with his professional approach and immediately got the sense that he was attempting to assist me rather than simply pushing any ole SUV down my throat. Cody was very well prepared and took the time to ensure that I was getting exactly what I wanted. He consistently displayed a confident yet friendly demeanor throughout the entire process which made me feel great about my purchase. Codys actions were always consistent with his statements and he went the extra mile following up with me after the purchasing process regarding my questions/comments/concerns, and when I realized that I had forgotten a personal item in the car I had traded in, Cody made sure I got it back.In closing, this was one of the best car buying experiences that I have ever had and it can really be summed up to my individual experience with the companys salesperson Cody Stewart.

rooman2

27 de ago. de 2014

Always had great service both in sales & service dept. Love my 09 Dodge Journey. Will come back to Dish and Dodge when I am ready for a new car or truck.

Al & Pat

25 de ago. de 2014

From the time we walked on the lot, Curtis was very pleasant and helpful. We made an offer and he did everything he could to get us the deal we wanted. I would recommend him highly to anyone who is in the market for a car. We've purchased many cars, and this was one of the easiest transactions---in our past transactions with other dealers, it took forever to complete the transactions. Would recommend Curtis to anyone looking for a new or used vehicle.

jyarno5

18 de ago. de 2014

Curtis was very friendly and helpful. He found me the truck I wanted for the price I was looking to spend. No pressure to buy and truly listened to what I wanted then found my truck for me quickly!

PhilThe G.

14 de ago. de 2014

I dread buying a car. Dread it. Id rather have teeth pulled. Over the years various car guys (smarmy salesman) have snuffed out every shred of joy associated with a car purchase. Enter Sean Gallagher at Dishman Dodge who seems to be singlehandedly attempting restore the publics confidence in the car salesman. He brought speed, honesty and integrity to my car buying experience. He actually helped me with my decision by offering honest assessments and options throughout the process. I know he genuinely wanted to help me to make the right decision for me. Three months after my purchase I still feel great about my car and car buying experience. I'll only use Sean for all future car decision. If he ever leaves the car industry (theyd lose their sole beacon of light), I intend to find, stalk and hire him as a consultant to help me with my next car purchase. He is simply the BEST.

stealthysti

13 de ago. de 2014

I had an odd trade in to make when I went looking for a new Ram truck. Dishman was able to give me exactly what I wanted on trade in and get me in the new truck at the right price. Hassle free, no sitting there for hours fighting over the price. Will be buying my next truck from them.

KeithBean

25 de jul. de 2014

This was my 4th purchase at Dishman Dodge and as always, it was an excellent buying experience. Fast, hassle free, and I left feeling that I made a good buy at a very fair price. See Sean Gallagher and I'm positive he'll take just as good care of you!!

Discus220

8 de jul. de 2014

Thanks Andy! You were so much help throughout the buying experience. All of our questions were answered well and the finance department did a great, and quick, job with everything.

Jen S.

17 de jun. de 2014

We recently made our second vehicle purchase at Dishman Dodge. We returned and went to them first because our first experience 6 years ago was a very positive one. I am happy to report that this experience was EVEN BETTER!! I went by myself to look without my husband and was treated very well. Sometimes I find that a women gets overlooked in the process or completely ignored but not here. My salesman was great, easy and not pushy at all. The car I wanted was priced below blue book value and I was given a very fair trade-in value for my old car. I was even able to negotiate some heated seats into the deal. I was happy at that point but what really impressed me was the follow up after the sale. I found that my new-used car did not have a few things like an owner's manual and the wireless headsets/remote for the DVD system. These are spendy items. I asked about them not really expecting any action given the deal that I got on the car but was pleasantly surprised at the quick action to get these items for me. I had them within 4 days. I also received a call from Gary to schedule my heated seat install the day after the sale. Everyone I met was so nice and courteous, I just can't say enough good things. Thank you to Speedy, Brian, Gary, Mark and numerous others for making this such a pleasant and easy experience. I would recommend Dishman Dodge to anyone.

Billy Bahty

16 de jun. de 2014

I have been taking my vehicles (4 Dodge trucks and now a Jeep) here for over a period of at least 10 years, and several building/construction and reorganization changes. I will not have my Dodge or Jeep vehicles serviced any other place. I have always received excellent service, they know me by name and accommodate my scheduling needs, as well as do excellent service. Two or three years ago my Dodge Ram 3500 had a mechanical problem while I was traveling in Phoenix Arizona. I took the vehicle to the Dodge dealer there and had them call Dishman Dodge for some history etc. Scott was very helpful in getting to the problem and when I returned to Spokane, Dishman Dodge checked out my repairs and made sure everything was done correctly. In addition to regular service and check-ups, I always have them check my vehicles before and after my annual trips to Arizona.

teri and doug

9 de jun. de 2014

We bought a beautiful Chrysler 300S from Curtis Howard and had a very easy experience! He was polite and made us feel extremely comfortable. It was refreshing to not be pushed into anything. Thanks to everyone for making our purchase so enjoyable.

D Murphy

25 de may. de 2014

Very well organized process. Great selection, great prices. Fantastic financing for us. Brian Clark when above & beyond to explain everything. He even went over our credit & gave advise on how to improve our score. We were totally impressed, no other company, bank employee has ever taken the time to share how the credit scoring system works with us. Thank you Brian Clark for your knowledge & willingness to share you experience. D Murphy

colliosn

25 de may. de 2014

Everything was so well explained, I was very impressed with professional presentation of finance options & informative review of my credit.Completely satisfied with entire experience

maggiesmom

24 de may. de 2014

I recently had two separate experiences at Dishman Dodge. The first transaction was Dishman's purchase of my pick-up truck--a Dodge Ram 3500. I received great customer service from Butch. While in the showroom, a Chrysler 200 on display there caught my eye and I returned a couple of week later to test drive a "200". I was impressed with the vehicle's appearance, handling and price. Zac Walker, the sales consultant, made purchasing the car a pleasant and comfortable experience, and Brian Clark did an efficient job with the paperwork. I was treated fairly, I felt I got a good trade-in price for my old car, and I would not hesitate to recommend Dishman Dodge to family and friends.

Scott

21 de may. de 2014

Went in for an oil change for my truck in the afternoon, and was out of there in less than an hour. I didn't have a appointment, and my truck was the next one in. I've always had great service at Dishman Dodge.

Crazy Horse Enterprise

11 de may. de 2014

The salesman found the truck I wanted. The service was fast and the people were very nice.

Jerry JOHNSEN

9 de may. de 2014

Although we did not end up buying a car, Todd & Don were very helpful in providing information in order for us to make a decision.

Rich Wxly

8 de may. de 2014

After an extremely disappointing experience at Dave Smith Motors I decided to come to Dishman Dodge to look for a new Dodge Durango. Todd Tufilja put together exactly the deal I was looking for. His knowledge and professionalism made buying a new car a very pleasant experience. The entire Dishman dodge team was excellent; everyone not only met, but exceeded my expectations. I would highly recommend Dishman Dodge to anyone looking to buy a new or used car.

Griz

5 de may. de 2014

Our experience with Dishman Dodge was wonderful. We enjoyed our new Jeep immensely for five days! Then we were rear ended! The car went under the Jeep lifting the Jeep up a couple inches. The car that hit us had to be towed. There was very little damage to the Jeep! It was impressive!

dragonflyrt

14 de abr. de 2014

Always take my van in to Dishman Dodge for oil changes, they're quick and friendly. Free wifi in the waiting room, but bring your headphones because it's always busy in there.

Victoria Larson

8 de abr. de 2014

Very happy with our experience! Curtis Howard was our sales man, and I would recommend him to anyone I know that is looking for a new/used car! No pressure!!!

R Buchanan

24 de mar. de 2014

Curtis Howard did a great job taking care of me when I purchased my new Dodge Ram. I have purchased several cars and the process is usually very stressful, however, it was not stressful at all at Dishman Dodge. Curtis did a great job and followed through on every detail (even helping me clean out my trade-in vehicle). Nice Job Dishman! RB

Montana ranchers

9 de mar. de 2014

Curtis Howard was very helpful in assisting us with purchasing the Dodge Durango. He explained the features in a logical manner. Best of all, no pressure!

Calhoon

23 de feb. de 2014

The service is always freindly and the price is great I have and will recomend dishman dodge and hope to purchase and have serviced future vehicles there.

reviews333

17 de feb. de 2014

Worst service I've ever had at a car dealership. First off the sales manager was extremely rude and condescending towards me and my husband and told me to stop tasking mid sentence he only wanted to hear my husband talk. 2nd off our sales man was great and apologized for how rude he was and he was embarrassed fit him so it wasn't just us who thought so.... Never buy a car here

Nofencesdm

18 de ene. de 2014

In 2007 I purchased a lifetime LOF for my Dodge truck. With no notice from Dodge, I was told yesterday that the cost of oil "has gone up so we can't change oil in a diesel for the previous price". So your contract would no longer be honored and my LOF doubled in price. If Dodge arbitrarily changes the terms of a contract they should never have sold that contract and it is unlikely that I will return to this dealer and I will be sharing this experience with my friends and family.

BNomee

16 de ene. de 2014

This was best experiance I have had purchasing a new vehicle. The customer service and knowledge was outstanding. I will definately be back to purchase another new vehicle in the near future.

Sheila

6 de dic. de 2013

I stopped in & immediately met Curtis Howard, I told him what I was looking for, he showed it to me & I took it for a test drive. Once we were back at the dealership I told him what my perimeters were & I was interested if they could make it happen. They did, they were very good at explaining everything to me & walking me through the car buying experience. It was a very pleasant experience & I would highly recommend Dishman Dodge!

Penguins

2 de dic. de 2013

Disgraceful service, I noticed my truck had left the dealership for 45 minutes when I brought it in for a simple oil change. I never authorized some mechanic to go visit his girlfriend or go kill some time from his work day. It had nothing to do with servicing my truck. I will obviously never go back. It's well worth the drive to go to Midway. These guys are rude and just don't get it. It's sad when people can't just do their jobs.

JaneDoe

6 de nov. de 2013

Yesterday I made an appointment to come see a vehicle, the salesman when I was talking to him was nice and not pushy. I hate when someone is pushy when trying to sell me anything. This morning, I came in to see the car and everything was going fine, the salesman was kind, and knew plenty about the car as I was driving, and asking questions about it. When it came to making an offer, I told him what my offer was and he said he would talk to his boss about it. Afterwords, he brought his boss out with him. His boss shook my hand and was extremely unfriendly and VERY pushy. The boss didn't even take into consideration not only my feelings, but was overwhelming me with sales plans and "How he can earn my business". I understand they are trying to make money in the car dealership, but when someone is rude to me, ignores my requests, and simply doesn't listen to me I am not impressed. I will never return to this dealership and I won't be giving someone business they do not deserve.

knott509

18 de oct. de 2013

The sales manager was pushy and condescending toward my husband and I. We do not plan on ever purchasing a vehicle from this dealership because of this.

sarac0925

11 de oct. de 2013

I Will defiantly come back to Dishman Dodge when I am ready to buy a new car!! They were all very friendly, I have already recommended them to a ton of friends! Way to go Dishman Dodge!!!

ChaseZ

26 de jul. de 2013

My wife and I went to Dishman Dodge to get a new mini-van because our jeep was a little too cramped with three car seats at once. Our sales rep was very flexible and easy to deal with, and with the van we wanted, several thousand under what we expected (He tracked down the dealer show model, which had more features but was listed as $4500 cheaper because it had 3000 miles on it), and worked around our schedule to get everything done in a day. The buying experience was overall pretty great. The only thing I think that could have improved it would be a few more things for the 1st -3rd grade aged children to do. They had a play area for toddlers, but not a lot for the older kids that have to come with their parents. It's not their job, but it would have definitely improved our experience a bit.

papasawdust

25 de jul. de 2013

I purchased and have had my Ram 2500 diesel truck serviced by Dishman Dodge since day one. I recently had service performed for a check engine indicator. The fault was covered under the Cummins warranty. In addition, the service technician discovered an issue in the drive train that required repaired, again covered in the extended warranty. The service tech's are not only repairing what was initially at fault but checking to make sure there are not any other potential problems which could lead to a more costly repair. I have always had great and friendly service at Dishman Dodge. The repair time is minimal and the pricing is fair. We are looking at a new vehicle for the wife and we are starting at Dishman Dodge first.

Jared and Rachel Higgins

20 de jul. de 2013

Had awesome experience with the sales man curtis howard. Him and the manager worked hard to get us the best deal on our new car and the monthly payment we wanted. Thanks Guys

Bob1228Jones

16 de jul. de 2013

I did much research on various brands before deciding on the Dodge Journey. We have driven mostly Dodge vehicles in our 47 year marriage.Looking online I found the Dishman Dodge website. I found that they had 47 Journey's in stock! I wanted Bright Red and chose 3 that interested me. Their internet pricing was especially attractive.I contacted the dealership and was referred to Rob Martin. That turned out to be a real blessing. He and I talked several times and he was very patient with my questions. He got all the information regarding the payment I needed, trade info, amount owing on it, and if I had cash.He called me on July 5 with info on another rebate that would expire on the 6th. We went up to Spokane from our home in Moses Lake,WA.The test drive convinced us that we definitely wanted the Journey.The sales experience was uncontentious and we chose to purchase extended warranty, gap insurance and protection package for the interior and exterior.We definitely will recommend Dishman Dodge and Rob Martin to everyone.

Alex

14 de jun. de 2013

I am going to be honest, when I first pulled on to the lot I was scared to death because we all know the salesman are going to come running up and try to sell us the first thing we look at. Well let me just say, I was quickly put at ease and rather surprised at what happened next. I was kindly welcomed to the dealership by a young man named Ryan with high energy and a smile. I was asked if I had ever been in or worked with anyone at the dealership before and I responded with a simple no. I was shown where all of the different cars were parked/sorted which made me feel a little more comfortable. I was asked what I was looking for and I didn't really know, I was just seeing what kind of options were available these days for new cars. Ryan quickly responded willing to take some time to show me some vehicles and to take them for a drive so I could get a chance to feel them out. I ended up looking at the new 2013 Dodge Darts. The positive attitude and excitement while explaining the car and how it could apply to my everyday needs made Ryan stand out from the rest. There was passion and I was put at ease. This wasn't just about a sale, it was about finding something that would help me in my everyday life. I was hooked. What can I say, I fell in love with the car, he made it so easy but also let the car sell itself with its simplicity and involving me while explaining simple operations. We got back from the test drive and I was invited inside for a cup of coffee and to get some more information. I was also then introduced to a man by the name of Richard who shook my hand and explained how the dealership was family owned and operated and gave me some insight on a little store history. The kind attitude I received from the staff and sales people made me say to myself "I really want to do business here!" Ryan came back with a book on the Darts and proceeded telling me a few more facts about them and then asked what it would take to earn my business. Little did Dishman Dodge know, from the starting point I knew I wanted to buy from them! I felt like instant family and the no sales pressure atmosphere really sealed the deal. I will definitely be back and I am hoping all of you go see Ryan Slate, he is a very kind and helpful young man with his head on straight! Thank you Dishman for the wonderful sales experience!

rtneal1

14 de jun. de 2013

Received a fair trade amount on a new pickup purchase. Cost of new pickup was also fair. No hassle in purchasing. Looking forward to the relationship as we drive our new car.

Rick and Robin Ball

12 de jun. de 2013

Excellent staff, great advice, worked hard to find what we were looking for. Curtis Howard pointed out great features of the pick up we bought that we did not see initially. Our vehicle was promptly detailed and ready to go when our work with Brian Jones was finished. Brian did a great job explaning options and was also quick with our process. Good location, easy access. We will return again.

2013Motown

7 de jun. de 2013

The personal relationship he developed with initial contact encouraged us to return. I loved the way my representative listened to me and was genuinely concerned about our needs.

SlugBugBlack

5 de jun. de 2013

I had recently been in the market for a used Volkswagen bug.. After being hassled and played for a fool at the "other guys" i was able to find exactly what i needed. Bryce went above and beyond my expectations and even drove with me to my residence to pick up my trade in which i was not driving at the time. Thank you Bryce Fuller for a wonderful experience

len0849

27 de may. de 2013

We purchased a 2013 Dodge Journey through the Costco program. John was very helpful showing which vehicles fulfiled our wishes and stayed within the budget that we had set. Brian was also great. He is friendly, helping to relieve the stress when completing the paperwork and getting everything taken care professionally and quickly.

john austin

24 de may. de 2013

Matt king helped me get the model upgrades I wanted, Including cold air intake and the protective coating on the paint. I also got the exhaust tuned for better performance.

dandmhaught

21 de may. de 2013

My husband and I bought a Jeep Compass. We love it and enjoyed working with Dave McLean. He was very informative and helpful. We do appreciate his help in our new purchase.

dcw24

18 de may. de 2013

Very Friendly service! I would totally recommend them! Curtis helped us over the phone, internet, and in person to make sure we were getting the best deal possible.

Chip Boyd

16 de may. de 2013

Dishman dodge and Curtis Howard in particular are extremely helpful and curtious. I was origionally looking for a 2013 Dodge Journey but the numbers didn't work for our budget. Curtis and Dishman worked hard to find a deal on the 2014 Jeep Patriot that worked within our budget. Extremely helpful and knowledgable they explained all options and features of the vehicle. Wife was tough but they worked hard to find a deal to make her happy and comfortable with the purchase. In my opinion I would recommend Dishman Dodge in general and Curtis Howard in particular for any new or used car purchase.

Joshua

15 de may. de 2013

curtis was very helpful in finding the right car for my price range without losing any quality that I was looking for. I was actually given a better deal than I was originally looking at and walked away happier than I thought I could be. He had great customer service and explained the situations to me in a very understandable way. I really enjoyed working with him in finding such a great vehicle.

pilgrimpastor

4 de may. de 2013

This dealership is first class. We have purchased and had our vehicles serviced by this dealership ever since we lived in Spokane. They have always been very helpful, clear with what needed to be done and a very fair price for a dealership. It does pay to have your dodge truck serviced here and purchased here too.

lwturnbow

30 de abr. de 2013

eddie was great, but to arrive on a sunday cash in hand to buy a used car should not take 2 hours to fill out paper work. I have purchased over 100 vehicles and never had to sit that long to get thru the process.

elwayfan1234

29 de abr. de 2013

Had a great experience from the start. Was shown exactly the types of cars and price range I was looking for. Was worked with on the price to make it as economical as possible for my needs.

Lois Yandt

27 de abr. de 2013

Friendly helpful salesperson who was willing to work with us so that we got a good deal. Thanks Curtis. Have previously bought a car from dealership. They have a great customer service department.

Jerry L. Wright

26 de abr. de 2013

If your looking for a new or used car and wonder about service after the sale, you need not go any farther! I bought a 2012 Dodge Journey. Had a tire ware problem, they showed me it was not there fault, showed me what I need to do. They went above and beyond what most co.s would do. They didn't try to sell me new tires ether. If I ever need another car or If some one asks me were to go, DISHMAN DODGE CHRYSLER JEEP at 7700 E. Sprague. You need go no feather...

Ken and Debra McMann

21 de abr. de 2013

Our sales person Curtis made us feel very comfortable and was very knowledgeable and detail oriented. We would recommend him and Dishman Dodge to all of our family and friends! Thank You Curtis for helping us buy our new truck!

Nichole R

19 de abr. de 2013

I am very pleased with my buying experience at Dishman Dodge. Curtis Howard was very helpful and did not use any high pressure sales tactics. He listened to what we were looking for and went out of his way to help make a deal that we were very comfortable with. I would definitely buy from Dishman Dodge and Curtis Howard again.

Mathandler1

17 de abr. de 2013

I believe that, even though I would like to give great for answers, there is always room for improvement and learning to be better then the best.

Mark B - proud new owner

15 de abr. de 2013

Awesome New Dodge Ram 1500 in black 4x4, they had exactly what I wanted and needed. Very friendly up front sales man. Many advancements from 2005 I can hardly believe it. Will take me awhile to learn how to work everything. It will be a great adventure, I'm sure.

Kenneth Whittle

13 de abr. de 2013

Good friendly service allowed me to review all information went over all details of the car. did not presure me into anything that i did not want and was able to work with anything i thew at him

Rich "spokane wa."

13 de abr. de 2013

I can give curtis five stars, he was very easy to work with and I went away happy

tedyber697

3 de abr. de 2013

The employees had always been very friendly! The only down side for me was not having an expectation set as to when my Durango would be completed. Otherwise the overall experience was awesome!

makoch22

18 de mar. de 2013

I was in a tremendous bind because, when my car went down, I had no transportation to work or to take my daughter to her numerous activities. Tom and Todd found me a vehicle I could get into quickly that met all my needs and was completely within budget. They even made my daughter feel welcome...she is 7, and she thought it was great fun getting a new car, even through all the paperwork!

Caleb Brantner

8 de mar. de 2013

My sales experience with Curtis Howard went very well. I had a unique situation and he was able to find every opportunity possible to get me into a new ride that i really wanted. I would definitely recommend this dealership to friends and family and I will most likely be coming back here to buy my next vehicle! Thank you Dishman dodge for your customer service and great trucks!

Dart Fan

7 de mar. de 2013

Chris Howard was very friendly, accomodating, attentive and with excellent professionalism through out the entire deal. Very knowledgeable and kept the time unpressured and comfortable.

DishmanFAN#1

6 de mar. de 2013

I found this vehicle online from Pullman, Wa. Called up the dealership, asked for sales.. Rob Martin took charge, and got me into this vehicle in a matter of days.. He said it barely got to the lot before I saw it online, so ran it through inspection.. Found a couple things with it, and insisted I wait until they fixed the problems they found.. He also went out of his way to see I got into this vehicle.

ericrodgers

4 de mar. de 2013

Stopped in at the end of the day for an oil change. The service crew was very friendly and helpful and got my pickup right in. Service was completed very quickly and I was back on my way. Always a great experience at Dishman Dodge.

ALLINDA

28 de feb. de 2013

CURTIS HOWARD GREAT SALESMAN DID WHAT I ASKED OF HIM. DEAL TOOK WAY TOO LONG ABOUT 6 HOURS, NOT ENOUGH HELP INFINANCE. BUSY DAY CAR SHOW AT FAIRGROUNDS. CURTIS OFFERED TO TAKE US TO DINNER. DEALERSHIP MANAGER GAVE US A COUPLE OF FREE OIL CHANGES FOR OUR TIME. THE ONLY ISSUE I HAD WAS THAT I DIDN'T GET ENOUGH FOR MY TRADE-IN. EVERYONE AT THE DEALERSHIP WAS VERY FRIENDLY AND HELPFUL. IF YOU WANT A JEEP ASK FOR CURTIS HOWARD. THANK YOUDISHMAN DODGE. MY WIFE LOVES THE JEEP PATRIOT LIMITED.

30-338

11 de ene. de 2013

Sales team lies, stating they will beat or match best price of dodge ram 3500 SLT or pay 500.00 cash. The dealership / salesman were high pressure and unable to match prices with Dave smith dodge.. End result I followed salesman instructions for the 500.00 and dealership refused to pay.... Overall prices were 2000.00 over Dave smith prices, dishman dodge dealership is not to be trusted !!!!!!!

sdennis1987

3 de ene. de 2013

I always come to Dishman Dodge for service. I also bought my car there. All the staff are extremely helpful and knowledgeable. They are also very responsive.

dkingrey76

1 de ene. de 2013

Sean Gallagher really made our car buying experience enjoyable. Sean was very patient not pushy and understood our needs in a car that we needed. Sean knows how to make customers fell welcomed and not pushy for a sale to get you in and out of the dealership. You have a real gem in Sean don't ever lose him he is a valuable asset to your dealership. I know this because I am a manager in retail and have been for 32 years and believe me i know good customer service and a great saleman when I see one. You should be proud to have people like Sean working for you. Anyway We are enjoying our Chrysler Town and Country Minivan and will enjoy it for years to come.Thank You so very much for a Great experience. Daryl Kingrey

ericrodgers

9 de dic. de 2012

Service department was not only able to make an appointment for an oil change with short notice, they were also able to complete the service in a very timely manner and get me back on my way.

121152402129

2 de dic. de 2012

Curtis was a great salesman, he listened to our needs and wants and fulfilled them in a timely manner, He had an upbeat happy attitude. We will be back in the future.

a c jackson

17 de nov. de 2012

Sean sold us our Dakota almost 4 years ago, so when we decided to look at New Dodge Ram 1500 pickups we looked him up too. Sean is a very personable sales man that does his very best to make sure we are taken care of. We needed to have steps put on the new truck and wanted to trade the bed cover for the steps and he made it happen. He gave us a good deal on our Dakota for a trade in and that made us happy campers. We don't plan on buying another vehcile for the rest of our lives, but if we change our minds we will be looking him up again. Thank you Sean and Dishman Dodge for a wonderful experience.

Dboren

30 de oct. de 2012

All sales staff were very friendly and well informed on products. I found it a very pleasant experience working with Daren and Todd. The service department were very helpful as well. Dennis Boren

Can't do there jobs

29 de oct. de 2012

My new car had some things that were not working, I took my brand new car in to be fixed and the service manager told me there was nothing wrong with my car. I ended up taking my car back 3 more times and they did nothing to fix the problems. I had to go to Aspen Sound to find out what was wrong. I took my car some where else to be fixed. I will never take anything to Dishman to be fixed.

Love my new car

29 de oct. de 2012

My husband and I were looking to buy a new Challenger, we shopped around and ordered one from Dishmman. Courtney Lee was wonderful to work with and he took care of everthing for us. Thanks Courtney

jfhirschs

18 de oct. de 2012

From my buying experience to warrenty and service work Everybody at Dishman Dodge has been fantastic everytime I'm there. I highlt recommend Dishman Dodge.

Davemorgan9080

17 de oct. de 2012

A much better experience than my previous one. Staff was friendly and very helpful. In terms of treatment myself and my girlfriend were very impressed with the improvement from this visit over our last. My previous experience left me inclined to not return but this time I was very impressed with the staff. The deal went very smoothly and was finished with in an hour and a half, the only thing that I believe they could have done better would be to have the various features of the car explained, but that is minor. I would definitely recommend the dealership. So thanks for a much better experience this time and they gave me a free hat.

fondue_it

4 de oct. de 2012

Representative was nice from the beginning, and was patient with me, took time to view all the trucks I was interested in, and test drove them too. Everyone was nice from start to finish, when I was signing on the dotted line. Thank you.

luckypair

16 de sep. de 2012

Great experience, no pressure. We have delt with Dishman Dodge for several years and have always been satisfied. We feel we got a good deal.lucky69

Cannluke

15 de sep. de 2012

Very good very friendly very clean waiting room I like to kook at all the new cars while .I'm waiting. Everyone is friendly always being greeted making sure you have been help

corrapat

31 de ago. de 2012

Service was done in a timely manner and dept lets you know when service on your vehicle is due. Prices are in line with other dealerships that we compared.

repastyouth

19 de ago. de 2012

Overall, a pretty good experience, considering the nightmares one can experience when buying a used vehicle.Our salesperson was quite knowledgeable and fair in dealing with us when it came down to the final price.I do think we should have received more for our trade in.

dstanfield49

16 de ago. de 2012

Outstanding sales and service people. Best car buying experience I've ever had. Rob & Todd were very friendly. Rob went out of his way to show us the features of our new van. We've bought 3 vehicles from Dishman Dodge and will continue to give them our business.

ericrodgers

11 de ago. de 2012

Excellent buying experience! Sales and business manager were both very friendly, positive and fun to work with... additionally, i felt like they worked very hard to get me the deal I needed to be able to drive home in an excellent used pickup. Thanks for a great experience. THis is my second purchase from Dishman, and likely will not be my last!

toddyb078

3 de ago. de 2012

Micheal was very helpful and informative, he was the only one to ask us if we needed help, after we had already been looking around for about half an hour.

jetawaydi

1 de ago. de 2012

This was a great experience! Easy and quick and I LOVE my new car!! Thanks, everyone was so nice and helpful! I definately will recommend Dishman!

jedijack

30 de jul. de 2012

We had an atypical situation in that we were trading in two vehicles, one of which was newer than the vehicles we wished to purchase. Dishman gave us great numbers to work with.

ccolin

27 de jul. de 2012

The service and the price was good however was a long wait also no customer parking available was all used up for a car show. Had to park in the back makes for bad customer service.

Tysonh13

27 de jul. de 2012

I came to Dishman Dodge looking for a used Minivan and was shown a decent selection of vans from 2008-2012 by Mr. Martin. He was very friendly and very informative. I returned to the lot with my wife a few days later and we test drove a 2010 Grand Caravan SXT. My wife loved the color and all of the features, which Darin was well educated on, so we ended up purchasing the vehicle. Darin followed up with a call to see how we liked the new van. I told him that we loved the car but that the brakes were squeeking horribly. He told us to take it in to the service department and they would check it out for free. When I returned for my service appointment Darin was not working but Ronnie Jessup was quick to assist in providing me with a loaner car for the day while the van was being worked on. He was also very professional, friendly and informative. The service department turned my rotors to eliminate a good part of the squeek and they checke everything else out as well. All in all this was a very pleasant experince. I have had bad factory dealer experiences in the past but the staff at Dishman have shown me that you can recieve top notch sales and service at a factory dealer without any rudeness or condecending attitudes. You have a new customer for life I believe. I will be in for my quad cab pick-up in 4 or 5 years (once this van is paid off...).Thank you

mdpayson

16 de jul. de 2012

On 5-1-12 my Chrysler Sebring was taken into Dishman Service Center to determine the cause of front end squeaks and noises. The car spent 2 hours inside the shop. It was later admitted by the Service Manager that during that 2 hours nothing was done- the car had not been examined. I was given no definitive information. Had something been given me explaining what turned out to be the issue, I would have had it taken care of. I took it to Dishman because they are "the local experts". Two months later and less than an additional 1000 miles, I had just been driving on I-90 at 60MPH and five minutes later while driving downtown the left front wheel fell off due to a ball-joint failure. The ensuing towing bill and repair bill was $1659.36, and there still remains some body damage to address. Since the repair, the squeaks and noises have stopped, meaning had someone taken 15 minutes to pull off a wheel, the problem would have been obvious. Instead, they did nothing, and allowed me to take an unsafe car on the road jeopardizing my safety and that of people around me.Dishman was negligent in allowing the car to be released from their "service" center in that condition. Two hours was plenty of time to have determined the issue but they chose instead to do nothing. Having spoken with the Service Manager, I was told they bear no responsibility since they did nothing. I am pursuing the matter further through a small claims court filing.

ilovemyv10dodge

8 de jul. de 2012

Noticed my antifreeze was really low and leaking around my cap. Did a little research and found out there was a recall for it. The guy i talked on the phone was friendly but when they did the simple recall of changing the radiator cap, they did not even add antifreeze. I know its little, but at $15 a gallon of orange dodge antifreeze it would have been nice to have the job done right.

dukehangs

24 de jun. de 2012

Got me in and out fast, very friendly staff. I only came in this trip for a routine oil change but did not have to make an appointment. While there they said I had nails in 2 of my tires and only charged me 20 dollars to fix them

Pamella J

27 de may. de 2012

It was the first time ever that I had taken my car in for a repair any where and I only had to wait for 1.5 hours.

richwxly2

19 de may. de 2012

The green team service writer, (I can't remember his name) was friendly, knowledgeable and attentive to my needs. He offered a couple of options for what I wanted done and had me on my way in a timely manner.

deannb

14 de may. de 2012

We have dealt with Dishman Dodge on many occasions and have been more than satisfied. We will continue doing business there. We don't like to be "pushed" and we have rarely had that experience there. We get right in for service and have a comfortable place to wait.

joe

13 de may. de 2012

I bought my Dodge Ram 1500 2-years ago at this local dealership. I wanted a local dealership because of the access to servicing my vehicle where I bought it. Dishman Dodge has been absolutely awesome to work with from the buying experience to the accessories department and definitely the service department. I really enjoy this dealership and will be a long term customer.

Ram Driver

10 de may. de 2012

This is our second Dodge Ram we have purchased from Dishman. We loved our first one and the wonderful service so much we came back for more. They were great!

Dodge Family

10 de may. de 2012

I bought a new Durango last August and I love it. The sales men were helpful and speedy. The service center has been great at getting me in and out. The are always running on time and make sure my wait is not long.

DCouncil

4 de may. de 2012

Felt we were dealt with honestly and were offered programs that fit our needs and budget. We would recommend to family and friends to come here.

SamH68

30 de abr. de 2012

I was very happy with my experance that I had at Dishman Dodge because I was able to get a cat that I wanted at a price that I could afford.

Jonathanrc73

20 de abr. de 2012

I purchased a Brand new 2012 Dodge vehicle and would welcome you all to use your own discretion and sound judgement in your purchasing decision.

uhszx

17 de abr. de 2012

Dishman Dodge has always been awesome for me since the day I bought by Calber. They have always answered all my questions, been priced fair for service, and provided a great overall experience. I would recommend them to anyone.

evergren1010

11 de abr. de 2012

we found the total experience to be great. the staff was very freindly and knowledgeable. the only thing we would bring up is the lack of privacy while working out a deal. there was a couple just a few feet away at a table and we could here there economic conditions as well as im sure they could hear ours.our saleperson was great "sean". and so was the manager. brain jones was great to.

ggdmss01

2 de abr. de 2012

Have not had anything more than oil changes done so far, and those have gone just fine. I am very leary about doing business with dealerships from a service perspective simply due to past experiences, but am looking forward to having a better experience. So far, all is good.

braves36

28 de mar. de 2012

I GOT MY POS FROM DISHMAN DODGE. REALLY GOOD SERVICE UNTIL THEY HAVE YOUR MONEY AND YOU SIGN. THEN CUSTORMER SERVICE GOES OUT THE DOOR . THEY SENT MY CAR OFF SITE TO BE FIXED. 1 YEAR LATER STILL NOT FIXED. REFUSED TO DO WORK THEM SELFS AFTER 2 ATTEMTS FROM OFF SITE REPAIR SHOP. WAS TOLD BY MANAGER OF DISHMANS AUTO CREDIT LOT, HE DONT CARD ABOUT LAW ON AUTO REPAIRS. NEVER GOT OLD PARTS. I WILL BE POSTING THIS ON EVERY SITE I CAN FINDE TO HOST IT. THEY ARE NOT THE NICE FAMILY OWNED FREINDLY ,CUSTORMER FIRST SERVICED THEY WOULD LIKE PEOPLE TO THINK THEY ARE. MY NAME IS ED. ANY QUESTIONS ON MY EXPERANCE CALL NE 509-325-0637

Extreme5884

20 de mar. de 2012

The only complaint I have is the time I had to wait for an oil change. Almost 90 minutes. Otherwise great job. I was very happy.

Lorimortc

11 de mar. de 2012

I was impressed by the how quick the service was at my recent visit. I did not call ahead to schedule my oil change and this was by far the shortest wait I have had since coming to dishman dodge. I have been coming to dishman since 2004.

tedyber697

26 de feb. de 2012

I needed a few different things done and they were able to get it covered under my warranty! Very helpful and fast work done! They have also been helpful and kind on every visit!

doneck

19 de feb. de 2012

friendly and courteous. concerned about our time involved in the transaction. handled everthing in a small amount of time. at this time very happy! and so is georgi.

study6640

18 de feb. de 2012

This was a very plesant experience. I have and will continue to recommend this dealership, and my sales person, to my friends and family. They worked very hard for me to get the truck I wanted. I was firm on my offer and they were fair on thiers.

CKohn2012

12 de feb. de 2012

Matt and Brian went out of their way to make our experience with Dishman Dodge very pleasant! They both made sure our concerns were addressed and taken care of immediatly!

joykeezer

9 de feb. de 2012

We have always been treated very well when we bring in our dodge ram pickup truck for service, we drive a lot of miles and Dishman has been very GOOD at keeping us going down the road safely!

almostpenny36

3 de feb. de 2012

We have been buying Dodge products since 1959 (our first brand new car). We moved to spokane twenty years ago and have bought all of our cars and trucks (plus one for our niece) from Dishman. We are always greeted like a friend and with respect. All promises are kept after the sale.

dprice4243

15 de ene. de 2012

I have been going to dishman Dodge for over five years now for all my services on my last three vehicles they are always professional and courteous I would not take my truck to any one else.

huggiebear4

23 de dic. de 2011

This is the third truck I have purchased through this dealership and the staff is always friendly, knowledgeable, and helpful. I recommend them to all my friends and family.

Brent Carter

15 de dic. de 2011

Brought my 07 Ram 1500 in for a service. Service was great, and quick. Which is why I chose to buy a new Ram 1500 on the same day. Thanks Scott and Sean you guys were great and I know you will take care of my vehicles while I am away in Afghanistan.

donalddwilliams

11 de dic. de 2011

Everything these guys said before I came was true, they were friendly and a joy work a deal with. They beat my expectations as a dealership and sales staff. We will be recommending them to people and will be returning as customers.

rd43

11 de dic. de 2011

The moment I walked into the service center, I was greeted with a big smile from my service representative as he asked me what could he help me with today. I explained my concerns on my pickup as best I could explain the symptoms. He immediately was able to translate my explanation into realistic terms, wrote the work order and had a professional mechanic analyse the problem. He asked me to enjoy a cup of their hot coffee in the customer lounge and within a few minutes the service representative came to me and explained exactly what the problem was with my truck and how much time it would take to properly repair the situation. Offered me a ride home so he could keep the truck for awhile, My wife had just arrived, so that wasn't necessary. He called me the next afternoon and told me the repairs on my truck were complete and explained that the majority of the repairs were covered under my warranty. When I arrived at the service center I was again greeted with a smile and escorted to the cashier, where I was given a senior citizen discount and was very pleased for that. My share of the cost was extremely reasonable. My service representative had my truck brought to the front door, the driver handed me the keys and wished me well. Every time I go to Dishman Dodge for any service, my service representative, Larry Dixon, always makes me feel like a member of their Dishman Family.

Aczitt00

4 de dic. de 2011

I bought my 2010 truck new from Dishman a year and a half ago. Nice people, I think a fair price, just not the super deal you hear about from the ads or the other Dodge dealer in Kellogg. Regardless, part of what you get at Dishman is good prices on oil changes. My oil change was just over $40, I think a very good deal. Work has been done on time and I have not had them try to add other items to the bill. Again, service staff has done the oil changes on time and at a good price. As for what you get with the points from the service card or filling out the survey, I have no idea, I do know as long as they keep doing what they are doing there, I will take my truck there for service. Thanks

Robfraser

28 de nov. de 2011

I was happy that your dealership was willing to work with me, meet my specific needs and negotiate a fair price for both parties. Thanks!

wgc56

21 de nov. de 2011

service was great less then 1hr for oil change and lube. the people were nice and friendly.the waiting room was clean and tv was working

jfhirschs

21 de nov. de 2011

I have purchased numerous vehicles over the years. Some of those purchase experiences were good and some were not. Thanks to Shane and Richard this was probably the best overall purchase experience I have had. Shane worked with me over a several week period to find the best vehicle for my needs without once trying to pressure me into anything. Richard did a fantastic job in getting me getting an outstanding price on the vehicle I purchased.I would recommend Dishman Dodge to anyone looking to purchase a vahecle.

Debra Jahn

14 de nov. de 2011

I love my truck and it is so nice to have the warning messages pop up that I need to go have my truck serviced. I never have to wait, I just drop my truck off and then it is always ready when I stop by to pick it up.Thank you!

dogfish49

4 de nov. de 2011

Dishman Dodge is the most outstanding car dealership that I have ever done business with. The entire sales staff is friendly and do all that is within their power to see that your experience with them goes as smooth as silk. I have never felt pressured to buy a vehicle that I was not interested, in fact they have at times spent days looking for the exact vehicle that I wanted. I will deal exclusively with Dishman Dodge in the future both with sales and service of my vehicles. Kudos to Linda Gosline and the entire staff a Dishman Dodge. I recommend Dishman Dodge to all my friends and Family.

tanner1973

1 de nov. de 2011

I brought my 03 dodge disel in for service work on the transmission for a clunk that I was hearing they said the fluid needed to be changed i told them i had it changed 6000 miles ago. they still insisted that the fluid needed to be changed. they changed the fluid and said the transmision is fine but you need to hace the A/c fixed. So they fixed the A/c. The transmision was still clunking when I got it back so I brought it to a real transmission shop they heard the clunk when the transmission was shifting got it in and rebuilt the transmission under warranty something dishman couldn't seem to figure out but didn't mind charging me for the fluid change. Back to the A/C that worked great but when i had to use the heater it didn't work. I called set up a appointment brought it in they looked at it and said they don't deal wtih that and told me I needed to take it to another shop and I told them it was working when they changed the A/C so they said they would blow the lines out because i had a blockage they did that It took 2 days and then I got it back they said it was working fine. I got in it got it up to temp. and the heater was blowing cold air so I brought it back in and they scheduled another appointment to look at the heater. I brought it back for them to work on they found out they they had put a part on wrong and I got it back 5days later it had hot air but now the air isn't coming out of the vents but I don't really trust that they can ever get it fixed right I will have to take it somewhere else like the transmision and get it done right. Frustrated customer.

jseagrave21

27 de oct. de 2011

I brought my Charger in for repairs amd some new accessories after a hit and run. I received excellent service and a good price. I also bought my Charger from this dealer and I previously owned an '06 Magnum which I purchased from Dishman Dodge as well. I would definitely recommend this dealer to anyone.

Ram98324

24 de oct. de 2011

I went in for an oil change. I got right in, they looked up service records on my truck and let me know what it was due for. The oil change was quick and with the rewards card it was only $40 (Diesel)

akking

11 de oct. de 2011

I purchased a new car with no hassle and had everything put on it I wanted.My first service was quick and Scott was very polite. I look forward to my next visit.

bradblackhart

10 de oct. de 2011

The sales staff, and in particular, Shawn are great. They listen to the customer and go out of their way to make the customer (me) happy, even after the sale.

kendall20

9 de oct. de 2011

i purchased a new ram 1500 truck from your dealership not because of the truck other dealerships sell them . it was becouse of the very freindly employees.from test drive to purchase and after purchase. i liked the fact that i was shown how every thing works on my new truck not sent home to figure it out by my self. i left your dealership feeling good about my purchase and yes the free hat and coffee cup was a great parting gift. sory almost forgot about the free pen. next year i will look forward to working with jeff on finding a new car for my wife.

witchdoctorii

24 de sep. de 2011

I was not happy that the whole process took most of the day. I also was told that everything would be the same as the truck I was looking at, but would be gas and not diesel, and have no moon roof. This was not the case but we were able to come to terms about the different things. I did get a hat.

linda warnstadt

16 de sep. de 2011

They made the whole experience very easy and enjoyable !!! We really apreciated the chance to drive two different 300s. We were able to see and feel the difference ! We are really enjoying our new car!

tedyber697

11 de sep. de 2011

I was very pleased with the kindness and professionalism of staff. I was given an estimate of time for the work to be completed and was given a ride home while it was being completed. The work was done right and sooner than quoted as well. Nice Job!!

cal7374

9 de sep. de 2011

the price I get on the oilchange is very reasonable but the service is not very freindly and nobody seems to care that you spent more at there dealer ship on one car than you spend at every other business in Spokane in 5 years. I remember as a young man my father buying new cars at local dealers and when ever you took your car in for even a oilchange or minor repair it is vacumed and washed before it was brought back too you. Last time I took my car to you i had to remove the number from the mirror and temp floormat out of the car and throw them away myself and wipe fingerprints off the hood when I got home.

red4theroad

9 de sep. de 2011

buying a vehicle, new or used, has never been something I enjoyed. Dealing with a big dealer and the sales person has always been a "necessary evil." In fact, when I pulled into your used car lot I had just come from a dealer east of your store, that sells cars from South Korea. Suffice to say, I left there not feeling too good about the experience.From the time I met Rob Croswhite, until I signed the paperwork to buy the Ranger pickup, Rob was knowledgeable, personable, and helpful. Ive never had a better buying experience, not even when I bought a car years ago at the dealingship that I worked for! I would recommend Rob to my friends without a doubt.

cperkins73

29 de ago. de 2011

This was my first experience buying a used car from a dealership and overall it went smoothly and was enjoyable. Dealing with Ryan, our salesman, was great. He was very friendly, informative and best of all not pushy. He answered all our questions and if he didn't have the answer right away, he got that answer for us promtly. Often used car salespeople are given a bad reputation as "shady" and you feel the need to take a shower after dealing with them, but this was not the case in dealing with everyone from Dishman Dodge. I would highly recommend Dishman to anyone who is looking to purchase a vehicle, new or used. Great experience!P.S. Go Shock!

Gordonh

12 de ago. de 2011

Linda was very helpful in getting my 2007 Dodge traded in for a new 2011 with all of the options that I was looking for. She spent the time to truly understand what I was looking for in a truck, and then made great recommendations to help me find the perfect fit. It was an enjoyable purchase, and I am really enjoying the new truck.

GregSprague

7 de ago. de 2011

Great people to work with and fixed my truck as stated. The price was fair for the work done and it was finished on time. It was also very handy to get a ride as my vehicle had to be left for most of the day.Greg Sprague

sst-gmt

4 de ago. de 2011

My son and I worked with Greg. He was friendly, well informed, and made us feel very comfortable. Actually my 18 year old son chose this car over an identical car because of the respect with which Greg treated him. Almost everyone was easy to work with, but I was frustrated when it came to the warranty issue. We were told one thing about the warranty by the sales manager, but the finance person was not willing to give it. Eventually, it got cleared up and warranty was granted, but we were not happy with that part of the experience. That is why the overall experience got downgraded to a 3.

williamson02

30 de jul. de 2011

we bought a used suv from dishman dodge and their speedy service was great. They got right to helping us and gave us a great deal on the price. we will definetly go there first for our next vehicle.

genedboyer

27 de jul. de 2011

I have used this dealership for 15 years and have always been satisfied with their service and the low prices. The staff is friendly and knowlegable and have given me exemplerary service.

imeeyore

23 de jul. de 2011

Larry Dixon and the rest of the team at Dishman Dodge have provided nothing but great service in all the years I've been a customer -- even before I bought a car from them. They've been a great resource for all of my Dodge and Chrysler vehicles throughout the years. Very trustworthy, efficient, and friendly!

allenseh

23 de jul. de 2011

Everyone we had contact with was helpful, I wish I could remember all the names. I will add that I have had nothing from outstanding experience with your maintenance crew on our Dodge Neon for a number of years. I think the buying experience of the Dodge Journey on the 21st of this month was also great. allen l sehestedt

unclepodger

22 de jul. de 2011

All personnel were friendly and knowledgable. It was a no hassle purchase. Explaination of options were concise and clear. Only negitive was the agressive sales pitch ofr the extended warranty. I spent 5 minuts just saying no, no, no. He would not give up.

whip5209

5 de jul. de 2011

0 service this is to WARN anybody who thinks of doing your vehicle serviced here DO NOT DO IT IN THIS facility!!! Their work is not warranted and you are out of luck. We took our jeep liberty in for repair for faulty brakes on 6/27/11 a week later same problem. Well the service department offered half of what I paid $572.00 to do the works alright-- what does it say to you? And my jeep now needs a $2,400 repair bill for that.. I hope this helps.My wife wrote The above on google. Our Jeep broke down and had to be towed on a Saturday evening in Spokane. Dishman DID do the work in a timely fashion, but it was sloppy to say the least. Dishman claimed to have inspected our vehicle, but they didn't. They just treated the symptoms rather than search for the cause. Now my son and his girl friend are stuck in Tacoma one week later. Turns out the brake fluid is contaminated with oil and EVERYTHING in the system with rubber will have to be replaced. I'm not accusing Dishman of contaminating the system. But I am accusing Dishman's Service Department being contaminated with apathy.I didn't expect Dishman to pay the $2400, but I certainly expected them to refund the $572. I argued with the Service Manager, next step is the General Manager. I doubt if it's worth the call and irritation. Lousy place to do business. You have now been warned.

jaescenic

3 de jul. de 2011

Staff are nice to work with, but for a new vehicle I've had a little too many repairs and there was a recent recall for something that hadn't broke, but the item I needed fixed was "a regular repair" to that vehicle.

quadrider

28 de jun. de 2011

I purchased from Dishman Dodge because of the quality of the vehicle and the friendly helpful employees that made me feel welcome every time I visted the dealership. I found what I was looking for, and I know that the service department will help keep my truck in good shape with regular maintenance because of my past experience with them.

JWEB

27 de jun. de 2011

My buying experience was great, Shane was very easy to deal with. They took my old truck in which i had also bought form dishman dodge and got me into my new 2011 3500 cummins. Love the truck. Dave Ernest was awesome to work with. Everyone at dishman was very professional. Will always buy my new rigs at Dishman Dodge!

Tomkcrosby

12 de jun. de 2011

Smooth Quick drop off service. Friendly knowlegeable employees. Could not have been any easier. They had my truck ready right on time. Quick easy pick up.

bignate509

31 de may. de 2011

I purchased a 1998 dodge quad cab 4x4 the price was right the condition was great and I'm very pleased with my puchase! The sales staff was very helpfull and showed me everything they had to offer until I found the truck that was right for me. They also found the best financing available for me. Thanks Dishman Dodge.

misty1823

19 de may. de 2011

Very easy buying experience with great people and prices!!! I wish I would found this dealership first. Highly recommend for everyone. Will be checking them first when I buy my next truck. Was worth the drive from Oregon. Thank you Todd and Brian, love my new truck!

Rhonda Taylor

17 de may. de 2011

This was my second car that I have bought at Dishman Dodge. I was very happy with my first car but am very very happy with my second car. I thank Gary who helped out with both buys! I have no complaints and am a very happy customer. I will be back some day. I am sure of that! Thanks again Rhonda Taylor

paulsueb

16 de may. de 2011

When I walk into a typical dealership,I always have my guard up. Dishman Dodge is not a typical dealership. I have never felt pressured, never felt I had to be defensive nor have I ever felt frustrated about getting the run-a-round. I actually feel at home. As we were beginning our quest for our latest purchase, I told the salemen when we walked into the showroom for the first time that we were not planning to buy right away. That didn't seem to matter, all the the staff with whom we spoke was friendly and helpful. On our second visit we met Marcus and narrowed down our choices by discussing features and options with him. The next visit Marcus wasn't there. but one of the salesmen let us drive with him in a Journey. The next two visits, Sue and I drove a Grand Caravan, a Durango and the Journey. This helped us to come to a final choice but finding one available was tough. Todd Tuflija spend more than an hour searching dealerships and discussing the different options we wanted. We were given permission to drive the Journey Lux over the lunch hour to show it to our adult children. (It had all the features we wanted but it wasn't the color we wanted.) Our children convinced us that we actually wouldn't like the color we were trying to find and that the Lux we had was ideal. We came back to the dealership and Marcus and the rest of the staff expedited our purchase so that we were able to take it home that same day. The price we paid was within the range we were hoping for and we even got several rebates that were unexpected from the finance office. A few days later on a Tuesday, we talked to Marcus and Rhonda about cardoor side protection. We hooked up with Matt in the accessories department and by Thursday the parts were installed. I enjoyed meeting Mike and happy to have the task in the body shop completed so quickly and professionally.

jeffifish

3 de may. de 2011

I bought a 2007 Mega Cap truck at Dishman Dodge in Spokane Richard Van Norman was the sales person and John Ashworth was sales manager representing the truck as being in excellent condition which it wasn't. There were scratches on several areas of the truck, camper shell leaking around the front and there was a evidence that there was signs on the door from a septic service. When I asked to have the sign evidence taken off John said he would give me $200.00 and I could take care of it. I replied that I have no idea how much it would cost to have it done and I wouldn't accept any money just wanted it fixed. He then said he would give me $500.00 to get it repaired and once again I replied I don't want the money I want it repaired. John and I agreed to have an auto body shop in my area look at it and if the price was right he would pay for the repairs in my area, If the price was to high he would pay for my fuel (I live 120 miles from the dealership) and a rental car. The bid came in from the auto body repair shop at a price of $1033.00 we called Richard to tell him of the price which he replied that was too much and John wouldn't accept the bid I asked Richard to have John call the repair shop so he would know the extent of the repairs. One hour later John called and agreed to pay the $1033.00 for the repairs. The problem as you might see is I feel like I was being scammed by your sales people to accept the $200.00 to $500.00 amount which would of had me holding the balance to pay myself. They had this truck on the lot for about a month so I can't believe they never saw the outline of the door sign in all that time. I feel there should be a little honesty even in Auto Sales I was also wondering if this kind of sales practice is an acceptable way for selling cars?

bill bill

7 de abr. de 2011

Please let you Sales Manager know what an outstanding job your salesperson Abe Blackwell did on selling a vehicle to my son Jeff White. A job very well done. Wouldrecommend him to anybody that is in the market for a car. Was very impressed with Abe and his knowledge, didn't know that he had only bend in the car business for a month.Was also impressed with the dealership,slight problem with the warning buzzer on the truck but an appointment is for Friday.Thank you againBill Whitebmw1813atgmail.com

bewills67

23 de feb. de 2011

It was a wonder full experience, i'm so glad I went to dishman dodge. Upon arriving I was greated by a salesman (brian) who showed us around and answef our questoins. Brian at no time tried to oressure into buying something we didnt want. I would highly recomend dishman dodge.

Hammerman Plush

20 de feb. de 2011

I was looking for a new car and didn't have time to jack around with car salesman games. I saw a car I liked and my salesman John Assworth was very speedy about getting me the purchasing numbers. We came to an agreeable purchasing arrangement and then I met with the Finance guy. JR Barwood got the financing at the right rate and right terms that I could work with. Hell, I even bought an extended warranty after he explained all the benefits. My girl friend loved my new car choice. She was so happy, we took it for a spin (if you know what I mean). I'm happy, she's happy, the car is great and I couldn't have asked for two better guys to work with at Dishman Dodge. Hats off to John Assworth and JR Barwood!!!!!!

mcnabb0022

21 de ene. de 2011

Dishman Dodge was recommended to me by a family member and I was interested in a Dodge Avenger so I went in a took a look. I was helped right away by a friendly sales team. Courtney on the sales staff helped me take a look at there used and new Avengers and helped me get into that fit my budget and needs. They weren't overly pushy to make the sale and did well to make the experience go a smoothly as buying a car can go. Then he handed me off to Brian with the finance department and he got my paper work filed and didn't push me to buy anything I wasn't interested in AKA the extended warranty that ends up not being valid if you dont dot the I's and cross the T's on every service thing you have to do every 3000 miles. Lastly I worked with there sales team and they helped me get rolling and made sure I was driving away in a solid working automobile. Overall I was very pleased with Dishman and my new avenger and would recommend them to anyone.

baseball99

11 de ene. de 2011

I've bought several cars from Dishman Dodge and each experience was a good one. I bought my first car from Dishmane Dodge in 2000. They went our of their way to make sure I was comfortable with the deal. I drove out of the dealership very happy. I've purchased from them since and had the same experience each time. I'd like to thank Dishman Dodge for the way they treated me. I'll be back when I'm ready to buy my next car.

skidoc1

12 de nov. de 2010

how about getting what you pay for. When your receipt says that you performed a multi-point inspection (including checking tire pressure) and you didn't do it (tires at 22 psi vs 35 psi) and you charged me for that service, isn't that theft? Not only is this a safety issue, but there is no room for "I forgot"-mechanics words. Yes, you offered to refund part of the service, but it isn't about money, this is about doing what you say you are going to do

flash 16

20 de oct. de 2010

Make the trip to Dave Smith in Kelloge. As far as I am concerned this dealership Low balls you on your trade in and are higher on their cars then high book value. They give you a price for your trade-in until you go to buy,it changes. The finance people don,t return your phone calls. A bunch of bser,s. Terrible dealership to deal with. Have gone there 3 times and all 3 did not buy a car. There won,t be a fourth time. My trade is worth more then they give!!!!!

hensondesign

4 de ago. de 2010

We headed to Dishman on a last minute whim on a Friday evening. Sean happened to be the salesman that approached us first and we couldn't be more happy about that. After two days of working with him, we found what we wanted and the price was right!

lucionlizjimenez

28 de ene. de 2010

Great experience with Brad..... We didn't have to go to the DEALERSHIP to do the back-forth crap......Everything was done over the phone and emails and Fed EX'ing...The car is more then we though it was for the price. Andddddd we even had the car shipped to us....Big A++++++++ Thanks Brad P.S. But u could of filled up the gas tank..... :) But over all We LOVE our Challenger.

idpwrwagn

26 de ene. de 2010

I did not purchase a vehicle from Dishman but was in Spokane from out of town and had my Dodge truck break down. I had my truck towed to the dealership on a Sunday and they had it fixed before noon the next day. They were very quick & helpful and I would not hesitate to give them my business when I am in the market for a new vehicle.

centurytel.net

6 de ene. de 2010

sOLD US A PU THAT THEY SAID WAS A 2003.IT TURNED OUT TO BE A 2002 - THAT WAS DISCOVERED BY OUR INSURANCE A WEEK LATERHAD TO ARGUE FOR OVER AN HOUR TO GET $1,000 OFF ORIGINAL PRICEtHE EXTENEDE WARRANTY THEY TRY TO ADD ON IS $2,000 FOR ONE YEAR ANDEXLUDES A LOT OF PARTS.

onlybeinghonest

1 de ago. de 2009

well to bad it wouldnt let me say HELL no to reccommending this dealership. i worked with Richard Vannorm and this man was the biggest liar and scammer ever. he sold me an avenger for way more than the car should have been worth. the dealership added so many different things on my contract that i didnt even know about. for example they added some poly shield crap that would supposedly help protect my car. used it once and it is actually making the paint fade. as far as the money down deal goes i only wanted to put down 2000 but by the end of the deal i ended up spending 4000. the dealer put a guilt trip on me when i asked if my wife and i could go have lunch and think about the car by saying "oh well you know i have a wife and two kids at home and if i dont sell this car i could lose my job." um ok how the hell is that my problem. i cant stand that place and i would never buy a dodge or go to this dealership ever again. oh did i mention that i was a first time buyer and he knew that an took full advantage of that

llaughlin

18 de mar. de 2009

Went to the lot and found a car I wanted to purchase. I thoroughly inspected the car and found the Driver Passenger window not working, No heat coming out of the floor vents in the front, the stereo had no power, and there was no lighter (wanted to make sure it worked to know electrical system was ok). The car also had not been detailed, and driving it off a lot at a dealership, I expected it would be. They ran the preliminary numbers and had a few issues working out details with the bank. I told them they needed to correct those issues and barring financing went through I would be back the next day. Got a call a couple of hours later. Your approved!That night I did a little more research and found out the Master Cylinder on that car had been recalled with a specific number. No problem, I thought I will just make sure I dont have that specific cylinder. Sure weren't off to a good start, but I was thinking this is a dealership. They are reputable it will all work out. NOT!!The next day I arrived, the dealership had only fixed a few of the problems I mentioned, turns out they didn't even investigate the power issue with the lighter. I brought my own charger and found out there was no power to the lighter. Now this could just be a fuse, but it could be the whole electrical system too. When I asked to have the cylinder checked, They completely denied any problem with the master cylinder, despite the fact I was able to show them paperwork it had. They kept pointing to a CarFax report. I showed them the paperwork. It was even noted on their site under the car details for heavens sakes. Lastly even though they knew I was coming in that day to take the car home, they had yet to detail the car. I could smell bologna and got ready to leave. At that time the floor Mgr came out and offered 1 year bumper to bumper warranty AT NO COST TO ME, to keep me from walking. With great hesitation I said ok.When I went in to sign the paperwork, the finance guy had no clue about the promise of bumper to bumper. He then revealed he was going to give me a 5 year warranty they had rolled into my payment!!!!! If you are buying a used car buyer beware, check everything, this was a real shady deal! I walked out of the deal, and taking my money to someone who i can depend on. My advice...stay away from this dealership.

babymoon

7 de ene. de 2009

our 2004 Dodge Durango with 65,000 miles overheated at Mt. Spokane in December. we had it towed to Dishman Dodge. Apparently, the water heater failed which overheated the engined and ruined the heads. It's been 16 days now and they still haven't got it fixed yet and have quoted us a price of $4000 and they've been rude, have not delivered on any of their promises of when it will be done, don't call us back when they say they will. Bottom line, don't buy a Dodge, don't get it fixed at Dishman Dodge.