Harry

22 de dic. de 2015

Mare's easy going personalityShe listened to what our needs were and respondedBoth choices she pulled for us, we drove home

Todd

21 de dic. de 2015

We liked Sod and Mara helping us and really keeping it family like without a bunch of dealership pressure. Ty did a great job walking us through the finance. Thanks to everyone... great experience!!

Stephanie

3 de nov. de 2015

LOVED the salesman, no pressure, no hype and funny!! He was personable and knew what I was looking for. I'd shop with him again!!

Lynda

28 de oct. de 2015

always treat me well and care about my concerns. they get my car in as quickly as service is needed

Phillip

17 de oct. de 2015

As I found when I purchased my truck several months ago, the sales and service staff were a pleasure to deal with. Taking the vehicle back for it's complimentary service, and also requesting several other maintenance checks, was like going back and seeing old friends.Mari lee in Sales division remembered and welcomed us warmly and immediately handed us a key to a "luxury" loaner truck to use during our wait, and Maureen, as well as the other folks at the Service Desk were "down home friendly" while effectively and rapidly completing the work to be done.Have bought many vehicles, from many dealerships over the past 40 years, I can honestly say that my experiences with the practices and personnel at Don Addsen in Ronan, Mt. have been the best.

Diane

14 de sep. de 2015

Ken delivered absolutely excellent customer service. The dealership was direct and did not play the "usual games" that I expected from a car dealership.

Franz

4 de sep. de 2015

I felt no pressure from the moment I walked in. The staff was friendly, helpful and willing to provide advice when asked, but left the decision making to me without interference.

Susan

28 de ago. de 2015

People were nice. Service was done in reasonable time. Mare checked in on me even though I'm not in the market for a new car

David

18 de jul. de 2015

I don't have time to write much, but this is a great dealership!Truck was in for routine service & they even cleaned the dead bugs off the grill. No small feat in Montana!

Jarrod

6 de jul. de 2015

It was a straightforward experience and Ken went out of his way to accommodate me and find the exact vehicle I was looking for. I highly recommend this dealership and Ken.

Edwin

1 de jul. de 2015

We are very pleased with the personal service we received at Don Aadsen Ford. We like the fact that Ken showed us a car in our price range, held it overnight so could decide, simplified the purchase process, and spent a lot of time showing us the details of the vehicle. The Explorer was used but in very nice condition, except for a noise that was hard to correct. The gentlemen at the service center were very helpful, researched the problem, and made the corrections all under the warranty. All the employees are friendly, and considerate. We have been extremely please with the service, and have recommended this dealership to several others.

Robert

25 de jun. de 2015

Common courtesy of the salesman and all others involved in completing the transaction. Always have a good experience with both purchases and service. Highly recommend this dealership.

Kelly

13 de jun. de 2015

Friendly helpful staff. Very easy to work with and they made the car buying process simple. Made sure everything I needed was taken.

Ardith

13 de jun. de 2015

Well, I brought my Ford Edge in for service, and I just purchased a new Ford Escape so I am not sure which experience this survey is related to, but in both cases, the staff is professional, courteous, and honestly a visit to Don Aaden Ford is like a family homecoming. It just doesn't get any better than that!

Jerry W

20 de may. de 2015

Accomodating to working me in when I had only made the one phone call and there happen to be a cancellation and customer service said this time is available ...I knew if you snooze you loose...so I took the cancellation and move forward for the day!

Lynda

17 de may. de 2015

Ken AND STAFF DO EVERYTHING POSSIBLE TO MEET MY NEEDS and quickly. They work hard to get my payment in a good range for my income

Dayton

14 de may. de 2015

The service people were informative on all issues of my vehicle and they resolved all of them in a fair and satisfactory manner

Carol

8 de may. de 2015

I was able to get an appointment promptly and everyone is always very friendly and helpful. I also like the fact that I am not told there is something to be fixed when there really is not. I trust your people to be honest.

Brian

2 de may. de 2015

Chris Vahovick made the entire process easy the whole way from inspecting the truck for me long distance to delivering it curbside to me at the Missoula airport. Not the steriotypical car salesman this is how car buying should be!

Carla

17 de abr. de 2015

I like everything about my experience with Don Aadsen. I have worked with sales reps for 29 years at a Healthcare and Ken is by far top notch. He is honest and friendly. The service department also goes above and behond for thier customers. I have bought two vehicles from them in less than two years and I have never gone away a stranger. Thank You for the great care Don Aadsen!!

Cassie

2 de abr. de 2015

Mara Lea was very helpful she constantly was making sure that I was informed of everything that was going on with the process. Don Aadson was very professional and I felt that I was very welcomed from the second I waked in, as apposed to other car dealerships that had more of a "buy my car at all costs" feel.

Charles

24 de mar. de 2015

They sold me a car I wasn't going to buy and I'm happy about it. Great experience! Great people! Will definitely go back!

Paula

18 de mar. de 2015

I have been looking for a car for some time and I was happy that I was presented with the available vehicles and was not pushed. The experience was totally painless. Thank you for ending my car hunting days and I know where I will go if I need another vehicle.

Melanie

14 de mar. de 2015

Worked hard to make deal happen. Great customer service, went the extra mile in the finance department to make deal happen

Cynthia

10 de mar. de 2015

I was shocked and amazed when I got in my car and the floor mats were vacumned and the front windshield was cleaned, inside and out. It's the little things!! Thank you so much.

Fredrick

27 de feb. de 2015

We had no high pressure sales. We had a very pleasant sales person. He Explained the new vehicle very very well.

Karen

13 de feb. de 2015

All of the people are so nice and go the extra mile for me.They do a great job and service.

Nancy

2 de feb. de 2015

Your service dept is the best I have ever encountered. The technicians are thorough, competent, & courteous. I know my car is receiving the best of care. The customer service reps are all of the above & more. They clearly explain the condition of my car, the repairs that are required, the time needed to make the repairs, & the cost to do so. They then take the initiative to make every effort to minimize the cost by checking the warranty coverage. I did not have to ask them to do this. Although I was willing to wait for the repairs, because there was no one available to take me home, they offered me a ride to & home or a rental car. I accepted the ride. The driver was very courteous & competent, too. At your dealership the customer also receives the best of care. And I thank you.

Fred

24 de ene. de 2015

I enjoyed the "quiet spot" where I could read as I waited without a TV nearby. I liked the exhibits of Ford improvements to their vehicles. I missed the vintage Ford car/truck. Thank you.

Sidney

31 de dic. de 2014

I believe Mare was very upfront in her presentation of price and costs. I really appreciated that. None of the traditional back and forth; in and out of the room during discussions. She was very knowledgeable when we got the tour of the truck. She explained things in a way that was very easy to understand. We thought Ty did a good job re: signing process. He did a excellent job in explaining the different forms.

Jay

30 de dic. de 2014

No pressure. Totally pleasant experience. Everyone is very friendly. Answered all of our questions. We are very satisfied. The vehicles we were test driving were warmed up and ready to go when we got there. Very clean.

Vince

27 de dic. de 2014

The entire staff remembers you when you walk in the door. Everyone is very friendly and make you feel like family.

1life2live

20 de dic. de 2014

The owner of Ford is a long time friend of mine. He has always been honest and hard working.

Terry

5 de dic. de 2014

From the very beginning every person that I had contact with at the dealership went above and beyond to make me feel welcomed and included in the buying process! Yes, I will definitely be back to Don Aadsen Ford!

Jerry W

2 de dic. de 2014

Communication with the customer...they listen.Assist with getting the appointment as soon as possible and complete the inspection and service in a timely fashion.

Patiently waiting

17 de nov. de 2014

I received a message to call them about my interest in one of their vehicles. After my busy work schedule was over, I returned the call and was told that they would call me back in twenty. Almost a week and a half later and still no call, I decided to buy an equivalent vehicle at a hometown dealership.

Max

13 de nov. de 2014

When buying I was treated with respect , but I felt like I was welcome at the dealership as a friend. After I purchased a vehicle I have been kept informed of my service and when I took my truck in they were very accommodating, honest and the work was done at the time they said it would be. I actually enjoyed the experience and I was not expecting to.

new owner

27 de oct. de 2014

kind, professional, informed, fair, keep doing a great job!

Aaron

23 de oct. de 2014

Ken made the whole process fast and easy. It was unlike any other car buying experience I have ever had. We didn't have to wait around in the dealership for hours and he got us a great price on the car we wanted.

Faith

18 de oct. de 2014

When I was looking at the car salesman Dallas walked out and was very friendly and informative, plus he was not pushy when I needed to shop around more in Msla. By the time I came back he had reserved the car further near the back of the lot for me in case I came back. I felt listened to and encouraged every step of the way. I lost my last car in an accident, so it was very nice being able to fall into the hands of another vehicle in such a peaceful and perfect way. Ty and Web went out of their way to help me find financing solutions. Whole experience lowered my stress and allowed me to enjoy the experience of buying a used vehicle.

Kevin

10 de oct. de 2014

Everything...... I honestly never had a more enjoyable experience buying a vehicle. And I have had a lot. Entire staff was very friendly and knowledgeable.

Gordon

1 de oct. de 2014

The Salesperson treated me with respect and patience. At no time was I pressured to make a decision and thus allowed enough time to be sure I selected the right truck.

Kaylynn

20 de sep. de 2014

Everyone from our first contact months earlier regarding a used 450 to this past week or so re a new 250 was up front, knowledgable, responsive and friendly.

Bill Becker

27 de ago. de 2014

Staff was helpful. Oil change appointment took over an hour though so that was a while to wait for that since I had an appointment scheduled for it.

Gwen Nelda Bones

27 de ago. de 2014

The serviec was good. They had a time finding a muffler but they did a good job.

Philip Grainey

22 de ago. de 2014

Staff was very helpful and explained all the work done. Good experience

Donald Busha

21 de ago. de 2014

I appreciate the timly service

Valued Customer Jpn Llc

19 de ago. de 2014

It was an oil change

Louis Dodds

28 de jul. de 2014

Mare was so great to work with, No Pressure Showed us everything we wanted, Went over all payment options, extras, not too bad on financial paperwork. Love the new F150 XLT loved the dealership we even drove to Ronan from Kalispell because of a neighbors recommendation of this dealership.

Dick Whitaker

23 de jul. de 2014

In every way - - - excellent customer service & professional input.

Trevor

21 de jul. de 2014

Great staff, extremely willing to take care of your needs and the vehicle that fits your wishes!

Carla

15 de jul. de 2014

Every experience from the purchace of the vehicle to the oil changes in the service department has been excellent. You never leave feeling like just a customer or a stanger.

Lynn

30 de jun. de 2014

The individual we dealt with, Ken Strowbridge, was very professional and businesslike. No pressure and an excellent experience in purchasing a new car.

Nancy

20 de jun. de 2014

Staff friendly, courteous, accommodating. Quality of service is excellent. Can trust them to do any job right the first time. Great dealership all-around.

Norm

26 de may. de 2014

Very professional and friendly.I will be visiting Don Aadsen Ford on the net again.

Judith

25 de may. de 2014

Mitch took the time to do a full evaluation of my noise and abnormalities in driving. It is driving better than it has in a while. Thanks to Mitch and all the guys(& girls?) who worked on it.

Daniel

23 de may. de 2014

Great customer service, very friendly and helpful, even suggested and then gave us a ride to a local restaurant while our vehicle was being serviced. Thanks.

Cynthia

20 de may. de 2014

I told the salesman what I could afford and he worked with me with no pressure to get into something that was out of my price range.

Ardith J.

22 de abr. de 2014

Friendly efficient service with a smile. Staff taking the time to call me my name. I was able to book a service on the same day that I requested it. When I am told that the service workers noted a problem, I trust their advise.

Clinton J

19 de abr. de 2014

Friendly Service, in and out quickly, amazingly quick. Answered all my questions quickly and completely, completed the work way quicker than I imagined.

Salvadore

9 de abr. de 2014

I am out of the area and really appreciate working with an Independent bodyshop for the paint repair. Also , I thank youfor working with Ford warranty. Very professional!!

James

9 de abr. de 2014

Your inventory included a vehicle that we wanted to "try on" for headroom, etc. Ken S. Invited us up and the vehicle "fit", was the right color, setup, etc. - price agreed on, no pressure, made sure we were getting what we wanted. GREAT DAY!

1superduty

14 de may. de 2013

Web Sphar was very easy to work with he was very knowledgable just down right friendly! The dealership had a comforting feeling about it. Web made you feel like family. We will purchase from Web again.

Steve M

14 de mar. de 2013

Been there once! Just moved here from Southern CA and what great people here. Still looking for a nice Used Truck but very impressed with the staff and prices.