MSgt75201

22 de oct. de 2016

I accompanied my son to test drive a 2016 Ford Focus RS....as the dealership in Lewisville would not allow us to test drive their car...There are only 7 Nitrous Blue RS in the DFW area. Mr. Martin was extremely cordial and agreed that as we were not buying blue jeans would want to test drive a car listed over $40,000 before purchase. Within 3 hours my son was driving his dream car home. Mr. Warfiled and Mr. Martin were wonderful to work with and although the rebates did not apply to this car, seems to be our luck since we want the unique cars, they were still able to make the deal work.Additionally, their sales manager, Dustin Hambrick was able to save us approximately 1 more per cent on our loan. They go the extra mile with style..Great team!

joeparis

20 de oct. de 2016

I hate writing negative reviews, this is my first one! I purchased a used car from Don Davis three weeks ago. I took the 2012 Ford Focus on two test drives with no problems. I was excited about the car and so I made the purchase. I usually don't spend a lot of money on cars but I wanted to find a reliable car that would avoid mechanical problems. As irony would have it, the NEXT day I experienced problems with the transmission. I called my salesman and he informed me this was par for the course for the 2012 transmission. Unfortunately this is now my problem. I liked all the people at Don Davis, I just wish i wouldn't have found this car!

Patrickscoggins

30 de sep. de 2016

Jonathan was my service advisor and extremely helpful. He explained my new remote start ignition and exceeded my expectations. I will come back to this Ford service location when the time arises.

David123

28 de sep. de 2016

Have had many great experiences at the service Department. Fast service and Extremely pleasant to deal with. Jonathan Pankrez took great care of me. Thank you!

Mike Mattler

28 de sep. de 2016

Jonathan Pankrez is the best service advisor If have had the pleasure to deal with. No nonsence just get to the bottom of the issue... thinks out side the box and reccommends the quickest and best repair with cost savings in mind. I won't hesitate to go to Don Davis Ford and deal with Jonathan vs. other repair options.Thanks again Jonathan,

Sarah Johnson

27 de sep. de 2016

I have a C-Max hybrid, which can be tricky for some maintenance/repair issues. Jonathan was positive, pleasant and prompt with his customer service, first by phone and then in person. He informed me that my car was covered under Ford's roadside assistance, which I didn't know. Thanks to his service, I received a free battery charge at home and then went straight to the dealership for a new battery. Thanks to Jonathan's work, the battery was ready to be installed by the time I arrived. While the process of installing was not quick, the experience was painless as I waited in the customer waiting area. Jonathan's positive attitude and prompt attention made the experience worthy of 5 stars.

duckie47

20 de sep. de 2016

We purchased a 2016 Edge and everyone treated us like family. Mr Howard, Clark LeDoux,, Jason K.Quincey M. Taylor G, They had it ready to drive home in less than 2 hours.

Simon Gorham

14 de sep. de 2016

Jonathan Pankrez has changed my attitude towards taking my truck to the dealership for repairs. What a great experience! Jonathan was honest with me and had my best interests in mind. Next time I have an issue with my truck I won't hesitate to go to the dealership vs. other repair options. My issues were resolved and ONLY the ones that needed to be.Thanks again Jonathan,Simon

Cindy W

12 de sep. de 2016

I would highly recommend Don Davis, one of their Service Managers, Jonathan Pankrez and Billy, one of the technician. I visited last weekend for a routine oil change and needed assistance with my door key pad code. Jonathan and Billy were very quick to assist me and answer any questions I had. My experience at Don Davis was a great one and I would recommend Don Davis, as well as Jonathan Pankrez.

Cici

9 de sep. de 2016

Jerome did an excellent job helping with purchase a brand new car. Quincey also did wonderful when assisting and filling in for Jerome when needed.

Lonstardan916

22 de ago. de 2016

I would like to commend Jonathon on the personal service I received rent lay while having car troubles out of town. As a long time Ford customer, I could not have been anymore satisfied. Jonathon made sure that I was taken care if every step of the way as I found my way back from Abilene. He called the dealership in Abilene to make sure my wait was minimal. He called the dealership in Eastland to make sure if my car was not drivable they would take care of me. Personal service from Jonathon was AMAZING. Thank you so much. Will always only do business at Don Davis.

Judy

17 de ago. de 2016

I found a Ford Taurus X on there website and went to look at it however not one salesperson came to help us we had to go find someone and then he was not very friendly or in my opinion knowledgeable he gave me a price about 4 grand higher then what was on the website and when I emailed the dealership the internet sales manager contacted me and I got a song and dance to cover the other salesmen mistake not at all happy with this dealership

Mrs. Saadi 127

16 de ago. de 2016

I bought my Ford Edge from another dealership in the DFW area and had purchased a 7 year/100k mile warranty. After the brakes began to loose the vacuum, I took it into Don Davis to have that and the door latch looked at. Jonathan Pankrez was my advisor and I cannot express enough gratitude for him! He kept me up to date on the expected service time, drove me back to my office (my brakes went out on my way in) and made sure he tracked down my warranty information. Overall, I'm super happy with the attention he showed as well as his very knowledgeable and personable nature. He's one of those people you'll always remember as being completely genuine, kind and helpful. Dealerships often find ways to dismiss you when you have service concerns, but not here. As soon as I dropped off my car I was in constant communication with Jonathan through the whole process. I'll definitely be coming back in the future, both for service and our next vehicle! Thanks again!!

Kiawana B.

11 de ago. de 2016

So after being referred over to Quincey Jr. Martin at Don Davis Ford Auto Center I went yesterday to try & trade Ash only to find out that there were more problems going on under the hood than I thought that could've actually harmed me if not found. So after being told that I couldn't trade my car because it had no value & would serve no purpose I was forced to then look into getting a new car which I knew I probably wouldn't be approved for. Disappointed & hurt I began to grab my things to leave but, between Quincey & 2 other gentlemen Josh and Jeff who looked at my situation & saw how bad it was they were very determined to help me in any way possible. Quincey ran around all that day like a chicken with his head cut off trying to help in any way he could while keeping me calm & at ease at the same time helping other customers & making sales. Jeff stayed on the phone literally all day negotiating with the bank to get me into a car at reasonable price while also communicating and letting me know everything that was going on. Josh (my finance guy) kept me laughing & in good spirit although I was upset & becoming very impatient while at the same time trying to work out my financing deal. I just want to say between these three guys they worked their xxx off to help me. They saw the situation & did EVERYTHING within their powers to get me into a new vehicle & they did just that! Thanks to my super heros these 3 hard working guys I drove off the lot in a brand new never before owned 2016 Ford Fiesta! I am in love with my new car & I couldn't be happier thank you guys so much you all are rock stars at what you do & definitely completed the mission!

Kiera Garrett

10 de ago. de 2016

I am so excited, I am able to ride a brand a new vehicle. (I've always had used vehicles (3)). My service was amazing. Between Quincey, Jeff, and Nino, they made it well worth my while. Being very detailed and informative I was able to go home successfully and Happily in a 2016 Ford . Would definitely recommend to others.

Satisfied Customer

5 de ago. de 2016

Stopped by the dealership to inquire about programming my FOB. There was a service person who went well out of his way to accommodate me. The first trip there he attempted to repair it, and, when it didn't work, suggested replacing it, bring it back so "HE" could finish servicing me.He wasn't able to program it, but, the professionalism and his fortitude made me know that he really cares about the customers that come to that dealership. He is an asset to your company.

RebelJ

29 de jul. de 2016

Dan Hendrix was very helpful in the used csr buying process. I would buy another car from him.

Carl davila

28 de jul. de 2016

Good dealership, tried to work with me but my credit was shot so it dodnt work out but they were professional all the way.

Lee brown

22 de jul. de 2016

Great experience! 1st Class service. Sales manager, Mr. Jeff Warfield and sales assistant Mr. Quincey Martin, utilized superb salesmanship skills. My wife and I were elated. I received several calls from other Lincoln Dealerships stating that the Don Davis would not treat us fairly. "Totally different." We were treated with "respect and dignity". I would expected nothing less. There were no complications with our purchase and we were in and out in minimum time. The incentives were great! Thanks Ford Motor Company/Don Davis Lincoln for honoring my military service with special incentives.

bwb

20 de jul. de 2016

I had a flat tire and went in to find out if it could be repaired.. Jason greeted me right away after I pulled in. I told him what had happened to cause the flat tire and he explained what they would do. . After the tire was inspected, Jason told me it could not be repaired and gave me cost of new tire. It was a busy time, but Jasion kept me informed about my car.

Coriejb25

18 de jul. de 2016

Though I came at a busy time I had a tire issue that needed to be looked at. They got it fixed and let me know what the issue was and I would like to thank service avisor Jonathan Pankrez for assuring that the job was completed to perfection

Happy mama

16 de jul. de 2016

Service department, Jonathan Pankrez, was friendly and assuring to have the vehicle checked for any possible problems. I shared my concerns of daughter's road trip and he shared a God given miracle of protection concerning his own family. God is good, all the time. Thank you Johnathan and Don Davis for hiring people that care.

mrclaus60

15 de jul. de 2016

I bought a 2016 F-150 Lariat and the paint started coming off after I only had it not even a month. Jason Kramer the sales manager got me into a new F-150 Lariat because they value their customers.This is the sixth vehicle that I've bought from Don Davis.

R&C Simley

15 de jul. de 2016

We are in today for a oil change &have our sync reset on our 2016 Ford Escape, we were delayed from an accident in traffic and when we called Jodi to let her know we were running a little late she was so understanding as always, we met the young man Jason that fixed our Snyc who was just refreshing &understanding, had a warm hug from dealer Bobby Jones as always coming through service dept. waiting area, then Larry the service manager walked in & asked every customer were they okay? Wonderful way to begin our day .We Love Don Davis

Valorie Dimbleby

17 de jun. de 2016

3 cars purchased and wouldn't go anywhere else. The staff here are 2nd to none. They go out of their way to make sure your experience is flawless.

Steve Smith

17 de abr. de 2016

This is the best experience I have ever had while trying to buy a car. The sales staff were competent, thoughtful, knowledgeable and friendly. From the moment I entered the showroom they made me feel like I was the only thing that mattered. They understood my needs, wants and reasons for being there and managed to do what i've been trying to do for over 2 years, as recently as 2 weeks ago, and that was trade my car in for something I could not only enjoy driving, but afford as well. Since I lost my job 2 years ago I've struggled to pay for my vehicle with my reduced wages in my new job which led to some credit issues which their finance department expertly handled and even managed to get me any outstanding loan deal with a major financial player in the automotive industry. Overall I had the best time car buying experience of my entire life and there have been more than I can remember in the last 40 years.

Free2020

16 de abr. de 2016

I bought a Toyota Tacoma yesterday from Melissa at Don Davis and I have to say the transaction went very well. They worked with me on my trade in, washed my new vehicle and fueled it up while I was doing the financing paperwork. They hustled because I was on a time crunch and had me in and out in less than 2 hours. Great experience, great vehicle and I will buy from them again in the future.

Bh123

9 de abr. de 2016

Been a while since I can say I had a pleasant car buying experience. Garfield was great on the sales side & Josh was great on the l finance side. I've had service done there for a while, wished I'd shopped there before

R&C Simley

9 de abr. de 2016

Engine went out of our 2016 car we had just purchase at Don Davis Mark(our manager) Bobby Jones(our salesman) were Attentive & Caring every step of the way, Especially during a very very personal time in our life. We recommend & BEG anyone that's looking for humanly experience and not a meet a quota experience. Go to Don Davis!!! Every visit from sales to the service department THUMBS & TOES UP!!! Thank You Robert & Carolyn Simley

Paul

4 de abr. de 2016

If you like the haggling when purchasing a vehicle...If you like the games the dealers play in which they start out high and try to get every dollar they can out of you "Then Don't Go to Don Davis Ford..."HoweverIf you want a relaxed, personable, no pressure, great deal you owe it to yourself to visit the Don Davis Ford FamilyJason Kramer made me a Great Deal on a new truck, no haggling, no wasted time, just in there and out of there with a new truckHis team Leroi Bemenu and Xavier Echendu were very knowledgeable of the truck and went out of there way to ensure I was aware of all the bells and whistles in the truck and helped set up SYNC with my Samsung...The Don Davis team made me feel more like a family member then just a customerI have 60years of buying new and used cars and wish all my experiences were as pleasant as this one where all the numbers were shown up front so you know what your getting...Another nice thing was when it was time for a trade Jason Kramer went beyond the sale of a truck and helped get me the most bang for my trade in which was a refreshing experience and very nice added bonus on his part...Jason seems to have a winning combination here to sale more vehicles and a lower profit rather then sale a few at a larger profit...Jason I'll be back if my wife wants a new Ford for her next vehicle

vgwillis

3 de abr. de 2016

Best car experience ever! Excellent customer service. The team explained my lease purchase. Folks in finance really worked the best deal for me. Irvin Bunton and Rod Ayers ensured I was a satisfied customer.

Velina Willis

3 de abr. de 2016

Best car experience ever! Excellent customer service. The team explained my lease purchase. Folks in finance really worked the best deal for me. Irvin Bunton and Rod Ayers ensured I was a satisfied customer.

Pam

31 de mar. de 2016

Thoroughly enjoyed working with Don Davis Ford - very professional! My salesman, Thane Andrew, was very personable and also very knowledgeable on all the features of the car. He went out of his way to make me comfortable, answered all my questions and even set up my radio stations and sync my phone in my new car. The best was his personal "Thank You" card waiting for me on the dash when I picked up my new Escape!

Kenneth Bledsoe

31 de mar. de 2016

I waited for an hour for a "fast lane" oil change. I went outside and found my truck parked in back. They had not even started on it yet.When I complained about the time it was taking they checked and said it would be another 45 minutes.I requested that they return my truck so that I could take it elsewhere and had to deal with repeated attempts to change my mind from the service adviser and the service manager.If they knew how long it would take they should have told me that at the beginning.I do not intend to purchase another vehicle there or to have either of my Ford products serviced there.

Pam

31 de mar. de 2016

Thoroughly enjoyed working with Don Davis Ford - very professional! My salesman, Thane Andrew, was very personable and also very knowledgeable on all the features of the car. He went out of his way to make me comfortable, answered all my questions and even set up my radio stations and sync my phone in my new car. The best was his personal "Thank You" card waiting for me on the dash when I picked up my new Escape!

Anonymous

26 de mar. de 2016

I'm a very patient buyer looking for a great car at the right price. I initially found a used truck I wanted online and quickly came to a deal. Truck is in great shape with low miles. It was a pleasure working with Edward, Melissa, and Garfield in used car sales. No pressure or hassle at this dealership. Price, fees, and TTL are reasonable without large dealer options taxed on once you are in the door of the dealership.

Art

7 de mar. de 2016

this is the first time I bought a car with Don David Ford Lincoln. To be honest the service was incredible, Nino took care of us and from there everything went pretty simple and easy .. I was looking for some particular things on the car I just bought and Nino took his time to hear me and find what I need it, didn't take him more than 10 to research what they have with the particular specs I ask for and he found an amazing explorer for me and my family. Between Nino and Dustin they made everything to go as smooth as can be.Thanks for y'all help and I truly enjoy my new ride

berecina

4 de mar. de 2016

After going to so many dealerships, they were the only one's that actually took the time to help me instead of just pushing a specific car. They actually drove the car to my work so I test drived it because I needed the car the next day. They were very convenient, since I sent a friend of mine to look for what I wanted.

simpson

1 de mar. de 2016

I have bought 4 of my last cars from Don Davis Ford Lincoln in Arlington Texas.I Love this Dealership and have recommended it to my family and friends.I opened up my email this morning and I had received a email from Don Davis Ford inviting me to stop in and do a trade in or an upgrade . Well this was the last thing on my mind to do today but I called and talked to Mr. Rod Ayers and we did most of the information he needed over the phone to get me started. Well I also told him I really did not want to or have time to be there for hours. He assured me that would not happen. So, I said ok and drove there and I was greeted by the Mr . Nino Castillo who was such a great guy and was all smiles and that made me feel at ease and took total control of the meeting. What a breath of fresh air. Mr Castillo also had a beautiful car waiting for me up front.I was then introduced to Mr.Rod Ayers and he too was wonderful. He was so right that it only took maybe 30 to 45 minutes to complete the transaction. I am so HAPPY WITH MY NEW CAR. That was the BEST SERVICE I have ever received and I had fun with working with the best.So if anyone wants a new car please go see Mr. Rod Ayers and Nino Castillo at Don Davis Ford in Arlington Tx. You will not be disappointed by any means. Thanks again Rod and Nino. You both are the BEST!

NancyKohlman

7 de feb. de 2016

General Manager Clark LeDoux and salesman Jerome Hearne made this a great car buying experience, from the first test drive where they didn't pressure me to buy when I wasn't ready, to the followup visit where I did buy. We did all of the "negotiating" via email and the price that Clark gave me was the exact price I paid for the car, no games played. I would highly recommend this dealership and I expect to come back here again when I get ready to purchase my next car.

NK

7 de feb. de 2016

Lincoln Sales Manager Clark LeDoux and salesman Jerome Hearne made this a great car buying experience, from the first test drive where they didn't pressure me to buy when I wasn't ready, to the followup visit where I did buy. We did all of the "negotiating" via email and the price that Clark gave me was the exact price I paid for the car, no games played. I would highly recommend this dealership and I expect to come back here again when I get ready to purchase my next car.

Dewayne

2 de feb. de 2016

At Don Davis Ford, I just bought a new truck. I highly recommend Don Davis Ford for new or used vehicles.I am an old guy who has bought many cars over my lifetime. In the last fifteen years or so, I have bought ten used cars from this dealership. I always find the best deal here. Last week, I was shopping for a used truck. I stopped in the new car building just to look. The salesman and manager offered me such a good deal I could not pass it up. They gave me a great price the first time without all the hassles.When I went to the finance department they beat the percentage that my credit union was offering by over percent.I did compare their price (apples to apples) with other Ford dealers and it was the best.

Polster

26 de ene. de 2016

Mark Plummer and Bo Bosuro did a great job getting me into my last truck 8 years ago and this time in Ishmael Kigozi was my salesman and did a great job in finding and getting me into the truck I wanted. The Whole staff from Ishmael to his manager to the finance department to the service department worked very hard to make things happen to get me into my new ford truck. I appreciate all the work they put into the sale. Mark Plummer has the right people working at Don Davis Ford.

jscarafiotti

12 de ene. de 2016

Xavier did a great job not giving me the entire sales pitch. He stayed to the point, gave me useful information. I came in knowing what i want and we were able to make a deal. He was very knowledgeable and made the car buying experience easy. He found out what was important to me early, and found a vehicle that met my needs. My only complaint is after we agreed upon a deal, the paperwork process in the finance department took quite a long time (roughly 2 hours). Other than that, every thing was above satisfactory.

norv

7 de ene. de 2016

After a less than admirable experience at another dealership we had a great experience with Joseph.He was very helpful , friendly and knowledgeable. He went the distance to make us comfortable with our buying experience. I highly recommend Joseph, the dealership and others I met while buying our new car.

HaiLe and Thomas Saliba

6 de ene. de 2016

Our visit with Nino Castillo at Don Davis Ford turn out to be a great car buying experience. Nino was a hard working, friendly,very helpful salesman. He was very professional and informative. Mark Plummer was very helpful and understanding with our car buying needs. Thank you Mark and Nino.

s.dodd

3 de ene. de 2016

Nino Castillo was our salesman at Don Davis Lincoln...he was great thru and thru on every detail,also the general mgr.Mark Plummer did a great job for us....thank you,D.Dodd and S.Dodd

Rick&Kathy

27 de dic. de 2015

We had visited a few other dealerships over the past few weeks. We understand most sales staff earn their living off commission, but when you can't even open your car door without being attacked... ! It's very irritating. And when we were trying to leave one dealership, they pretended they didn't know(age old trick folks) that they didn't know where our KEYS WERE ! :-( Unbelievable. Once it sunk in we weren't buying a car at their dealership, they were some of the richest people you ever met. Everything was TOTALLY different at Don Davis Ford in Arlington, Tx. Our wonderful salespeople Melissa and Tony were great ! Not once did we feel pressured, and Robert in finance was great also,no games and knew where we needed to be with our budget. Imagine that, a finance person that listened to us ! We will return to them and send others.

jesbell17

23 de dic. de 2015

I had wonderful service from Breanna Carrier.She helped me with all my needs.She also answered every question i asked without being the least bit mean.

Lane

15 de dic. de 2015

My sales person was great. The sales manager was open and honest. My finance person was knowledgable. We started miles apart and finished by making a deal.

jkd

13 de dic. de 2015

I have been looking for a car for over a month. I went to other dealerships, would get close to buying the vehicle and then they would change the price. With them, that did not happen. Should of gone there first. We were able to get the car we wanted and the price, in a timely manner.

myrage62

23 de oct. de 2015

I went to Don Davis after seeing a few vehicles online that sparked my interest. The salesman that was assisting my husband before I arrived was Ruben Reyna. When I arrived and told him exactly what I was looking for he told me about a car that was not online yet...it had low miles, more than enough room for me, and even some bells and whistles I wasn't looking for. Initially I wasn't interested in even looking at the car, but with a little convincing from my husband and Ruben I did and feel in love with it. Determined to make sure I didn't act on emotion I went home to sleep on it and returned the next day after they called with a deal I couldn't pass up. I have enjoyed my car everyday and I am so happy with my decision. I truly found a treasure. Ruben has called to check on me and make sure everything is going well and been nothing more than a pleasure to work with. I would definitely send friends and family his way. I can not remember my finance guy name right now, but he is a fellow UNT Graduate and he was truly a pleasure as well. I have nothing but good things to say about my entire experience thus far.

Customer for Life

12 de oct. de 2015

I bought my first Ford from Dustin who is so great to work with and he found me a great car that I loved!! When that car broke down and I didn't know what I was going to do or how I was going to get another car, I got in touch with the dealership again wondering if they could help me and beyond my belief Gus was able to able me!!! I want people to know that this really is a great dealership and is there to help in any way they can!! I was about to give up hope that I could get another car now they have helped me!! Gus and Dustin are the most incredible guys I have ever met in a car dealership!! They are my hero's!!! I am going to be a customer for life with Don Davis as they have the most customer service, personabe, caring and freindliest staff to help you when you are needing someone to help you!!! Hands Down thank you both for all the help you have given me!!! Keep these guys I will be back!!!

4th F-250

28 de sep. de 2015

I had already visited 2 local dealers the same day. I let the sales person know and in 5-7 min he quoted me a price that was considerably less than the competitors. The manager, the finance guy and the sales person were all very personable.

Happy mama

16 de sep. de 2015

There was no pressure in viewing the cars that had my interest. Paperwork went smoothly. Sales representative pleasant and assisted with need to know information.

2016 Escape...WOO HOO!!

15 de sep. de 2015

Purchased my third car from Don Davis. Thanks to my great salesman, Bo Bosuro, I am happy to say that I have never been disappointed. I had a conversation with Bo about three weeks prior telling him that I was looking to downsize things overall. Two days before the sale was to end, Bo gave me a call and advised me of the zero percent financing and Labor Day was the last day. I went in, really not expecting much, but working with Bo and Tim (and I gave Tim a hard time) I got a new car (2016) and I couldn't be happier.I have worked with Bo on all three car purchases from Don Davis. What I love about Bo is that he is not pushy and always makes sure I am comfortable with my decision because, after all, I am the one who has to pay the note :). He helps me to think through things thoroughly knowing that I trust his input and he respects my decision no matter what. He hasn't steered me wrong yet....Bottom line is...BO IS MY DUDE!!

Beatyeu

15 de sep. de 2015

This was my second truck purchased from Don Davis Ford - Arlington, Texas. My salesperson was Irvin Bunton - my second purchase from him. All personnel were very polite and professional. The only problem (if any) that I had is that the truck had 6 hours plus of "idle time" on the engine - someone left it idling until it ran out of gas - my conclusion since the battery needed charging.

BADautopurchase

10 de sep. de 2015

Dealership will not answer phone. Asked for Sales Rep, Sales Mgr, Owner. Voice mail not an option, Most expensive auto purchase, salesman tossed me keys.

Gill

10 de sep. de 2015

Mark Plummer, General Manager and Xavier Echendu, salesman, and others behind the scenes made the trade seamless and we were on our way with the new car in 3 hours. A record for purchasing a new car. The Department did a good job in getting the car ready for drive off.

PT

29 de ago. de 2015

Sales area; Edward Vallejo, Ishmael Kigozi and Ruben Reyna made the purchase negotiation easy and not stressful. Compared to other dealers, Edward worked efficiently and without pressure - makes the decision on who to buy from much simpler. Thanks to this great team!!

dale horton

15 de ago. de 2015

have been caring my vehicles to don davis ford for repairs for over 15 years, always great quick service. In this case was told could take a little longer. It actually took way less time to repair than told and was very quick. very reasonable priced.

barbiepate55

3 de ago. de 2015

I cannot say enough about my experience at Don Davis Ford and the staff. My salesman, Irvin Bunton, in 2012 I bought my first Ford Fusion ever. I got my 2015 fusion in July after a horrific accident that totaled my car. The sincere and compassion and genuine concern got me my new Fusion. This car is so well made I had to have another. The finance department and managers have been amazing. The service department also has such great customer service. Thank you Danny Reyes for always taking care of my cars. Irvin Bunton said he would be there whenever was convenient for me. Thank you Don Davis Ford!!!!!!

rhondalu01

2 de ago. de 2015

WE HAD A GREAT SALES EXPERIENCE AT THIS DEALERSHIP AND THEY LISTENED TO MY NEEDS MINIMAL PRESSURE AND NICE PEOPLE MAY SALES PERSON XAVIER ECHENDU we really like him alot AND THE SALES MANAGER or general manager WERE GREAT oh i almost forgot the young man in fiance he was young but he did a great job cant think of his name but he was very nice also

Texas Lilly

29 de jul. de 2015

I was not expecting to walk out with a car, but they made it happen. My credit is awful, but they treated me like I had the best credit ever. They were friendly, knowledgeable and very accommodating. Everyone was warm and welcoming. Xavier my salesman was attentive and went out of his way to make me feel welcome. I have purchased vehicles in the past and always felt like I needed to prove myself, as if they were doing me a favor. I got a good deal and drove off with my new car. I was also invited to a dinner on August 13, 2015.

Toyotaclar

23 de jul. de 2015

I came in to Don Davis because someone close to me recommended them. What I can say is these guys are Awesome especially Bo Bosuro and Edward. These guys went far and beyond in making my transition from my old vehicle to a newer one great. They heard me and how detailed I was about what I wanted and they delivered. If you are ever in Arlington Texas and need a good dealer and car ask for Bo Bosuro at Don Davis Ford. I guarantee hr won't disappoint you.Signed,Happy Toyota 2013

direct27

22 de jul. de 2015

Worst car buying experience ever. Poor customer service, zero communication/follow up skills- as far as the financing department is concerned. Tyrone and the manager Tim (from Sales) were great, this review does not pertain to them. The finance representative (Josh) failed to explain options/go over the process with me, tried to lock me into a much higher interest rate than Lincoln's current promotion and failed to have me sign all the required documents. Luckily, the finance director (Dustin) drove out to my place of employment to have all the appropriate paperwork signed (appreciated that). However, to get a copy of everything I signed was like pulling teeth! Also waited a month and a half for my licenses plates, was never notified that they came in to the dealership. Everything has been a hassle with Don Davis. Think twice before purchasing a vehicle from this dealership! I definitely will not be buying from them in the future and I will be informing everyone else to do as such!

DO

20 de jul. de 2015

Excellent purchasing experience. The salesman was very knowledgeable and answered all questions. He was very personable and the overall experience was very good. I will definitely look here for my next new car.

Warren Ross

8 de jul. de 2015

The Used car side people of Don Davis are wonderful, The salesman are don't push, they let you take your time. They give you all offers with out asking. Great service, I will be back. (LIKE NO OTHER DEALER). FIVE STARS , *****.

scottcpfs

11 de jun. de 2015

I purchased a used 2013 Fusion from this dealership in 2014. They were exceptional to work with. They gave me a strong trade value for my car and sold me the replacement at a reasonable price. After leaving, I noticed a slight tear in the back seat, which they took car of with no hassle. The car was totaled earlier this year and was disappointed they didn't have anything in inventory to replace it. Will go back if and when acquire next vehicle.

mdj1987

27 de may. de 2015

I really enjoyed my visit, the entire staff was patient and courteous as I pondered through my decision on which vehicle to buy. The staff showed me excellent knowledge on which vehicle to purchase and they made sure I got the best deal.

mrclaus60

22 de may. de 2015

Want to say that Jacob was really friendly and worked hard to find what I wanted. I told him exactly what I expected on my 2015 F-150 and between him and Mark Plummer that got it. I traded my 2014 F-150 in and got more than I expected out of it and I bought it at Don Davis last year. This is my dealership that I will only deal with because they treat you like family not like your just someone off the street. This is my 4th vehicle that I've bought from them and every time I'm more amazed of how they treat you watching other salesman working with the customers and how friendly they are even though they may not be working with you they want to make sure that your comfortable and ask if you would like any to drink. Dustin the finance director worked so hard to get my payments down as low as he could and at a lower interest rate than what I had before. Thanks Dustin KEEP UP THE GREAT WORK DON DAVIS!!!!!!!!!!!

Jerry Henderson

22 de may. de 2015

Want to say that Jacob was really friendly and worked hard to find what I wanted. I told him exactly what I expected on my 2015 F-150 and between him and Mark Plummer that got it. I traded my 2014 F-150 in and got more than I expected out of it and I bought it at Don Davis last year. This is my dealership that I will only deal with because they treat you like family not like your just someone off the street. This is my 4th vehicle that I've bought from them and every time I'm more amazed of how they treat you watching other salesman working with the customers and how friendly they are even though they may not be working with you they want to make sure that your comfortable and ask if you would like any to drink. Dustin the finance director worked so hard to get my payments down as low as he could and at a lower interest rate than what I had before. Thanks Dustin KEEP UP THE GREAT WORK DON DAVIS!!!!!!!!!!!

Missy0813

18 de may. de 2015

We researched trucks on the internet and found a great deal on a brand new 2014 pick up on the Don Davis website. When we arrived Jacob Gauthier greeted us, took some basic info and pulled the truck around. The entire time Jacob was very respectful. The only questions he asked pertained to what we were looking for in a vehicle. There was absolutely no pressure to buy any vehicle. He went over all of the features inside and out showing us how everything worked and this continued through the test drive. We then went to financing to meet with Robert Hall. Robert was wonderful! I can not say enough about his positive attitude and financing knowledge. He was very confident from the beginning and put us at ease that we would be driving away in the new truck. He helped us decide what the best financing options were for us. We knew what we wanted to pay for the truck, we knew where we wanted the interest rate and what our budget would allow for a monthly payment and he made it happen. We also qualified for $7500 in rebates. We walked away feeling like we got a very good deal. He even told me my credit score would increase after purchasing the truck and he was right, it went up 20 points. The whole staff at Don Davis is very courteous and helpful. I will definitely buy my next vehicle from them.

Grandma Susan

12 de may. de 2015

No pressure and was up front and honest. Will Clark, Sales Rep. was great and also Mark Plummer, his Mgr. and Robert Hall, Bus.Mgr. were very helpful and provided a pleasant experience for me,

simpsonmw

3 de may. de 2015

I've purchased three vehicles from DDAG, and I'll keep coming back. They treat you right and are fair with your trade-in. Mark is a fair and flexible sales manager. I've worked with Larry Hinton and Xavier Echendu as well. They will do whatever they can to get you into the car that you want.

happy

3 de may. de 2015

Recently leased a new car. They didn't waste our time and their time by giving us far off numbers and trick us into a deal. They put maximum effort to find us a good deal. In our case, there wasn't any pressure from them to force us into accepting a deal which is not usually the case in other dealers. They are helpful and decent people. From sale representative to fiance manager, everybody were trying to give you the best possible customer service. In addition, we got the maintenance package free of charge.

Elaine2015

1 de may. de 2015

Once again had great experience with mr will Clark and Tim they went above and beyond to ensure I was completely taken care of from beginning to end

Neverbend

20 de abr. de 2015

Purchasing a new car can be a stressful experience. The people at Don Davis Ford went out of their way to make my visit comfortable. Not only did I get a very good deal, they spent ample time making sure that I was happy with my purchase.

CRPettis

18 de abr. de 2015

What's not to love? I am highly satisfied with the service and customer care the staff members presented me with. Although it was a process due to many reasons on my part these gentlemen were nothing less than patient and enthusiastic. The entire time it was constant laughter and complete understanding. Bryan Mendoza and David Yeager made a fantastic team and not only do I refer the two of them to friends of mine daily, I myself will be returning.

F-150 Buyer

18 de abr. de 2015

This is a well run operation and I would be 100% confident in referring friends and family to this Ford dealership. The young man (Nino Castillo) that sat down with us to review our needs, and even more important, what we didn't want or need was a pleasure to work with during the entire process. He has a quality that most organizations would look for in a salesperson and that is the art of listening. Nino was very well informed and knew his product quite well.When it came to negotiating the price and the trade, they handled this professionally as well and I believe that both parties were pleased. We were out of state buyers and this is our 2nd vehicle purchase from a Don Davis dealer. Our first was at Don Davis Nissan and I would also recommend them as well. Keep up the great work Don Davis; customers are earned one at a time and your commitment to providing outstanding service will ensure you are around for many years to come. Nino, you represent Don Davis and the auto profession quite well and for being so early on in your career, never lose those ideals - they will take you far!My only recommendation is for less confusion with the Ford Financing in which the rebates and the interest rates work against each other. This is something Ford needs to address and the dealers don't have much control - yet. This literally should not be a practice, especially for those with exceptional credit and we found this to be a bit insulting. Again, this is Ford, not the dealership.Thanks Don Davis for a wonderful car buying experience; we'll be back!

lisab

16 de abr. de 2015

I had a wonderful experience at Don Davis Ford Lincoln Arlington. When I set out to buy a new car, I had several things on my list I wanted to accomplish. Nino Castillo, my salesman whom I would recommend to anyone in the market for a new car was able to help me check off ALL things on my list and drive out in my new car. He was very knowledgable and efficient as well as extremely personable. Everyone I dealt with at the dealership was very nice and accommodating. I will definitely share my experience with everyone I know!

Arnaldo

4 de abr. de 2015

Went in to get a couple of simple recalls and a diagnosis done. Ended up having my battery fried and service people saying I can't prove it was their fault. Tried to overcharge me a couple of hundred dollars to replace and repair a thirty eight dollar part that took me less than 6 minutes to fix. Avoid this place.

Arnaldo

4 de abr. de 2015

Took my wife's car in for simple recall check and a diagnosis. They ended up frying my battery and telling me I couldn't prove it was them. Tried to overcharge me hundreds for a $38.00 part which I repaired myself in 5.23 minutes. Avoid this place.

Stan

16 de mar. de 2015

From General Manager down these people bent over backwards to accommodate without making it out to be a game of back and forth and illusion. I have, along with my children, purchased 5 vehicles from Don Davis in the past year and have been completely satisfied with the entire process and the people involved. It truly has been a rewarding experience. Hopefully it won't be soon, but I will be back for my next purchase.

ElleB

11 de mar. de 2015

It has been a while since I purchased a new vehicle. I wasn't looking forward to it remembering the last experience but that all changed with my visit to Don Davis and Brayan as my salesperson. Purchasing my new 2015 Explorer was hassle free! Thanks Brayan & Robert!!

Lisa

10 de mar. de 2015

It has been a while since I purchased a new vehicle. I wasn't looking forward to it remembering the last experience but that all changed with my visit to Don Davis and Brayan as my salesperson. Purchasing my new 2015 Explorer was hassle free! Thanks Brayan & Robert!!

Elaine Warren

28 de feb. de 2015

I spoke with two managers and they were so nice and polite. They were willing and ready to work with me.

oscar

21 de feb. de 2015

my experience with don davis was great my salesman bryan alvarado made the experience very great he took time and was very easy going. the process took a long time and he did not complain once. also robert from finance was very helpful in bringing down my payments. i was very satisfied when i left.

laortiz4

18 de feb. de 2015

The sales representative was extremely knowledgeable about what Don Davis had on the lot. The representative got to know me and then asked what I was looking for in a vehicle. I only had one item I truly wanted in a new vehicle but after our discussion the representative showed me two cars and both met my descriptions extremely well! I was very satisfied in the entire car buying process with Don Davis and would highly recommend this to dealership to all of my family and friends.

Bheefner

7 de feb. de 2015

Nino was awesome. He Answered all of our questions and knew what he was selling. I will buy the rest of my cars from here for forever.

cessnac182golf

6 de feb. de 2015

Customer service is king at Don Davis. I have been a customer for over 25 years. Mark Plumber (GM) always works extremely hard to get you exactly what you want at the best price. A true miracle worker. Even getting my extremely hard to please wife praises Mark and his staff. To her a car is just a piece of transportation, nothing special, and nothing to write home about. Never a comment...just gas in it and go. But this sale has changed her. She loves her new Fusion. She continues to praise the salesman, Bob Dean, because of the way he taught her how and why it works, and when to use it. She was lost with my touch screen on my F150. Now, thanks to Bob, I think she could teach me a lesson or two. A first came today. She took the time to call me to say that she stopped at the store and that when she returned to her new car, she stopped and said," is that really my car? It's beautiful!" and walked around it with a passion that I thought that I only had. Amazing! My wife is now a car nut like me! Thanks !

Tim Gabriel

6 de feb. de 2015

Customer service is king at Don Davis. I have been a customer for over 25 years. Mark Plumber (GM) always works extremely hard to get you exactly what you want at the best price. A true miracle worker. Even getting my extremely hard to please wife praises Mark and his staff. To her a car is just a piece of transportation, nothing special, and nothing to write home about. Never a comment...just gas in it and go. But this sale has changed her. She loves her new Fusion. She continues to praise the salesman, Bob Dean, because of the way he taught her how and why it works, and when to use it. She was lost with my touch screen on my F150. Now, thanks to Bob, I think she could teach me a lesson or two. A first came today. She took the time to call me to say that she stopped at the store and that when she returned to her new car, she stopped and said," is that really my car? It's beautiful!" and walked around it with a passion that I thought that I only had. Amazing! My wife is now a car nut like me! Thanks !

dmharrington

23 de ene. de 2015

My experience at Don Davis was excellent. Everyone I encountered from my salesperson Bo and finance manager David were both friendly and professional. I was very satisfied with my service and if you are looking for a vehicle. I highly recommend you go to Don Davis.

Gaby

4 de ene. de 2015

I had a great and friendly service from start to finish! Thank you very much for working hard to try and meet my budget needs.

piscesgirl

3 de ene. de 2015

I had a great and friendly service from start to finish! Thank you very much for working hard to try and meet my budget needs.

wax1984

3 de ene. de 2015

The staff at Don Davis are very professional, Brayan made sure all of our questions and concerns were answered, the buying process was pleasant from start to finish. Well worth the 30+ miles we traveled each way, I will definitely be back when its time to buy my next vehicle!

DChandler

31 de dic. de 2014

Don Davis Ford did not honor an offer on the Don Davis Ford website. I was ready to purchase a Ford Expedition EL on January 1, 2014. I shared the printed offer which was 17.9% below the MSRP. The sales manager informed me the offer was a mistake and said he would work with me to make a competitive offer. From a customer's point of view, the offer should have been honored. As a result of this experience, I would not recommend Don Davis Ford as a dealership to conduct business.

David

31 de dic. de 2014

Don Davis Ford listed a price on their internet at 17.9% below MSRP for a 2015 Expedition Limited EL. I shared a printout of the online offer with the salesman after we test drive the vehicle. He then shared it with his Sales Manager. After a few minutes, the sales manager walked up and said, "We F'd up". After an explanation of what happened, he said, "We'll work with you to make you a competitive deal". I was stunned. I fully expected the dealership to honor the deal or make it right, but that didn't happen. As a result of this experience, I would recommend avoiding the Don Davis auto group.

hercdriver11

30 de dic. de 2014

This is my second vehicle purchase with Don Davis. I am very satisfied with the way I was treated during the purchase. Daniel Moore did a Great job in trying make sure all of my concerns wer addressed. He was personable and professional, I would absolutely recommend him to others. This was not a planned purchase, but because the other truck got wrecked, I needed a replacement. Don Davis body shop was fantastic to work with and I am so appreciative of how Steve Sanders and the team there facilitated the whole process. We will be looking to purchase a new vehicle in about 2 years to replace an older one, and I will be looking to Don Davis first!

tcox1783

27 de dic. de 2014

I have looked at two vehicles at this dealership, and they really had an opportunity to sell to me twice. I chose to go to Don Davis Ford because my wife and I have purchased three vehicles from other Don Davis dealerships, and we love Don Davis. The Ford dealership is an absolute exception. The relationship between customers and salesmen is very adversarial. I understand that the dealership has to make their money, but it feels like they will take you for every single dime they possibly can. The vehicles are VERY overpriced compared to other Ford dealers- the same day I left Don Davis Ford I bought another F-150 from another local dealer for $8,000 less than at Don Davis. I love Don Davis, but unfortunately I will never even walk into Don Davis Ford.

thenderson

26 de dic. de 2014

The staff at Don Davis are very professional. Integrity, Character, Devotion are three words that describe their desire to ensure a pleasant car buying experience.

candydoc

25 de dic. de 2014

I am grateful for the time and attention being given to me every time I visit. The F150 has more than what I expected, but everything I asked to be included. Thanks again for the great service!

hatfiro

8 de dic. de 2014

Decided to buy a newer used F250 Diesel to replace my 2007 F250 Diesel.Don Davis Ford, once again, exceeded my expectations regarding the purchase experience. This is my second purchase from Don Davis Ford/Lincoln and it will not be my last.From the beginning to the end of the process, each individual I had occasion to interact with treated me with respect and showed patience regarding my indecision as to the pending purchase.I specifically want to mention the following individuals:Sales Person: Mark Catherman - Mark is a very young individual and new to the business of selling cars, but showed great professionalism and dedication to making me feel important. As he is new to the business, he always check to make sure what he told me was indeed correct.Jason Kramer: Sales Manager - Jason, and his co-worker, treated me with great respect and did everything they possibly could to ensure I felt I was receiving the best possible deal on the purchase.Dustin Hambrick and David Yeager: Finance - These two individuals were very pleasant to deal with and made the finance/terms part of the process as stress-free as possible.A final comment regarding Mr. Mark Plummer, the General Manager. Since I was a repeat customer, Mr. Plummer recognized me from my prior purchase and went out of his way several times to say hello to me over my two day buying process. While I am no more important that any other customer/potential customer, he always makes me feel special and very important.Rod

Rodney Hatfield

8 de dic. de 2014

Decided to buy a newer used F250 Diesel to replace my 2007 F250 Diesel. Don Davis Ford, once again, exceeded my expectations regarding the purchase experience. This is my second purchase from Don Davis Ford/Lincoln and it will not be my last. From the beginning to the end of the process, each individual I had occasion to interact with treated me with respect and showed patience regarding my indecision as to the pending purchase. I specifically want to mention the following individuals: Sales Person: Mark Catherman - Mark is a very young individual and new to the business of selling cars, but showed great professionalism and dedication to making me feel important. As he is new to the business, he always checked to make sure what he told me was indeed correct. Jason Kramer: Sales Manager - Jason, and his co-worker, treated me with great respect and did everything they possibly could to ensure I felt I was receiving the best possible deal on the purchase. Dustin Hambrick and David Yeager: Finance - These two individuals were very pleasant to deal with and made the finance/terms part of the process as stress-free as possible. A final comment regarding Mr. Mark Plummer, the General Manager. Since I was a repeat customer, Mr. Plummer recognized me from my prior purchase and went out of his way several times to say hello to me over my two day buying process. While I am no more important that any other customer/potential customer, he always makes me feel special and very important. Rod

mrclaus60

25 de nov. de 2014

Thank you Audrey for all your help once again for my wife's 2014 Kia Sorrento she really loves the heated seats in it. Would like to Thank the guys in used sales for all your help with such a smooth transaction and Dustin in the finance office for getting a lower interest rate. I've now bought 3 vehicles from Don Davis Ford and will buy any other vehicles that I may buy in the future from Don Davis Ford the people and staff at this dealership make you feel like family starting with the GM Mark Plummer.Thanks again Don Davis Family for another great experience.Jerry & Donna Henderson

maryl127

25 de nov. de 2014

I bough t a new Ford from Bryan Mendoza at Don Davis Ford. He was excellent; friendly, knowledgeable, very helpful and accommodating, and not pushy.

Bennielee2

16 de nov. de 2014

It was a great experience very friendly people very helpful and the salesperson was very professional and kind and the financial people the same it was just a all around great experience

mdd3412

15 de nov. de 2014

Xaiver was our salesperson and he was very knowledgeable. He stayed right with us from test driving several autos and knew the features of each to the delivery. He took the time to help us set up the bluetooth for our phones.The staff at Don Davis Ford Lincoln worked together to complete this deal. A five star experience.

cfhuff

12 de nov. de 2014

Overall experience was good! I was impressed the dealing part trying to negotiate price I thought it was fair and the finance guys were not to pushy on trying to get you to do a extended service agreement or other BS to add to the price! I've walked out of dealerships when it got down to the finance because the finance guys were to pushy and would not just except no! so overall i would highly recommend this dealership for buying a car or truck!

cindywilliams314

7 de nov. de 2014

Audrey was a treasure throughout the whole lengthy process--our fault, not hers. She was patient and helpful about everything all along the way. She spent over 2 hours just today introducing me to all the features on our new MKX. She never got impatient or frustrated with me even though I am so technophobic and the new car is SO technologically sophisticated. She is so friendly and funny. I know I will have to be a big pest, calling her frequently to explain and re-explain different things the car can do, but I bet she will always be just as nice. Even though she probably figured out how clueless I am with anything high tech, she never treated me like that. She made our experience with Don Davis such a positive one. Travis, one of the service guys there that worked with our previous car, recommended her to us, and I am so glad he did.

cindy.hearne

3 de nov. de 2014

I went in just to test drive 2 models so that when I was ready to purchase, my mind would be made up and my purchase would go fast. I ended up driving off in a 2014 Ford Edge. Audrey Roundree was my sales associate and she is so knowledgeable and friendly. She knew everything about the vehicles that I test drove. She has followed up with me several times since my purchase, to make sure that I understood everything about my vehicle. She found the exact vehicle that I was looking for. Everyone at Don Davis has been very pleasant.

Cindy

3 de nov. de 2014

I went in just to test drive 2 models so that when I was ready to purchase, my mind would be made up and my purchase would go fast. I ended up driving off in a 2014 Ford Edge. Audrey Roundree was my sales associate and she is so knowledgeable and friendly. She knew everything about the vehicles that I test drove. She has followed up with me since my purchase to make sure that I understood everything about my vehicle. She found the exact vehicle that I was looking for. I couldn't pass it up. Everyone at Don Davis has been very pleasant.

egarza14

27 de oct. de 2014

I showed up this weekend just to look at a car but ended up coming home with a brand new Focus. Xavier made the car buying experience for me, as a first time buyer, a fun event. He was very friendly and showed us all the features on the car. He worked with the price range we told him. I would recommend going to see Xavier if you're in the market for a new car, especially buying for first time. Thanks!

theodore.strybosch

6 de oct. de 2014

Audrey did an awesome job explaining all the complicated technology that is on our automobile. Her expertise was incredible. Audrey was able to walk us through all the technology and make it easy to understand. She handed us off to the Finance Department and because we had bought a vehicle at Don Davis previously it was a breeze.

denissecarrera13

29 de sep. de 2014

My father and I came into the dealership not knowing what kind of car was going to be for me, with the wonderful help of our salesmen Nino we were able to find the one. The price was great and I fell in love with my car immediately. It was exactly what I wanted.The gentleman that helped us with financing, David was also really great and really did his best to give us the best deal. The customer service at Don Davis is great, I would really reccommend this dealership and my salesman.

jessbo

27 de sep. de 2014

Did not expect to be treated like this after the sale. Was a happy customer till I tried to get my metal tags. You lost a customer for life. Will be requesting refund for service contract.

John L.

25 de sep. de 2014

We had the nicest salesman, Irvin Bunton, I have ever had.. He spent so much time helping me decide. He was NOT a high pressure salesman. That is what was different between Don Davis and the other 5 dealerships we visited. Irvin was very kind. We had visited several other dealerships and Don Davis is the BEST!!! The gentleman that helped us with financing was very nice no high pressure. After we got the car Irvin was patient to show us how everything worked.

roylkenn

24 de sep. de 2014

I live in Louisiana and purchased my Ford Escape in Arlington. Two days later I received a call from my salesman asking to make sure that I had made it home safely and checking to make sure everything was good with thw vehicle. Great customer experience.

MdubU

22 de sep. de 2014

We bought a 2014 Ford Edge Limited at the price we asked for, no haggling, no pressure. We initiated our purchase over the Internet through Ford.com and received a phone call from their Internet department within 30 minutes. The Internet sales person was very helpful and knowledgeable about product they had available.We were given a manager's name for when we were ready to do a test drive and they offered to prearrange an appointment at our convenience. Even, after agreeing on the price, we told them we wanted to sleep on it and would call the next morning to finalize or walk away. They were most courteous and understanding and when we called the next day, they had the car ready for our arrival.The finance office staff was equally as pleasant to work with, even finding us a better interest rate than the company we initially wanted to use.This car has the MyFord Touch and the salesman spent as much time with us as we needed showing everything the system does. He helped with initial programming and even invited us to come back anytime if we needed more assistance.

pjirwin3

22 de sep. de 2014

It is not often the General Manager meets you when you arrive. But that is what has happened to my family twice at Don Davis. Mark Plummer made the buying experience painless. My sales rep Daniel did a great job As did Justin in finance department. I am sending friends to see Mark and all of his folks when they are considering new or used vehicle.

Schmidt1960

18 de sep. de 2014

From the time I first walked in until I drove off in my new car, every person I came into contact with was friendly and made an effort to make sure I didn't need anything. Nino did an excellent job showcasing the features of the car and David did the same when finalizing the deal. Knowledgeable and polite, I would absolutely return to buy again.

libbyparker08

12 de sep. de 2014

This was my first brand new car. As soon as we walked in, Will was polite and not at all pushy like a lot of salesmen can be. He treated us like friends, joked around and was all around a down to earth guy. All in all my experience with him was great. I just bought my car a week ago and I'm already referring him to someone. :)

tknaack

9 de sep. de 2014

Most amazing car buying experience ever, Jacob Gauthier met us with a smile, truly listened to what our interests were, was not high pressure, and was knowledgeable of the the inventory and their amenities and guided us to the exact MKZ we were looking for. Jacob introduced us to the General Manager, Mark Plummer who was also stellar in his approach and customer service, and made us feel right at home and it was if we were dealing with old family friends, our experience was in fact so pleasant, I decided to trade in my 2005 Ford F-150 For a new Texas Edition F-150. We all were wearing smiles that day. We highly recommend Don Davis Ford/Lincoln and will definitely be back.

Ted K

7 de sep. de 2014

Most amazing car buying experience ever, Jacob Gauthier met us with a smile, truly listened to what our interests were, was not high pressure, and was knowledgeable of the the inventory and their amenities and guided us to the exact MKZ we were looking for. Jacob introduced us to the General Manager, Mark Plummer who was also stellar in his approach and customer service, and made us feel right at home and it was if we were dealing with old family friends, our experience was in fact so pleasant, I decided to trade in my 2005 Ford F-150 For a new Texas Edition F-150. We all were wearing smiles that day. We highly recommend Don Davis Ford/Lincoln and will definitely be back.

Gillit

4 de sep. de 2014

We were give Mark Plummer's name to contact. Sent an e-mail to set up an appointment and got a response within the hour and was given a time and name of person to see. We got to the dealer and Audrey took us under her wings so to speak and explained features about the MKX that we were interested in. While she was explaining the MKX to us, Mark Plummer popped in to say Hi and told us that our experience would be a pleasant one. We then went to drive the car and Audrey took a great deal of time to explain and show us all of the bells and whistles. She is very knowledgeable. Mark was right, it was a pleasant experience. No hassle. Audrey called the next day to see if we had any concerns or questions.

neveragain

2 de sep. de 2014

Never again will I purchase a vehicle from here again. I don't even have 3 months with my vehicle and it already messed up when I called to check the warranty on my vehicle they transferred me to 4 people and the last person didn't even look up my information she automatically told me I no longer had warranty on a vehicle purchased in mid June. I should have seen the signs no one came up to us when we were looking at the cars, when we retuned the next day to bring our vehicle home they didnt even have it washed nor vacuumed it had been sitting in the same spot were we left it. Also they never even bothered to call us when our license plates came in we had to call them! This is the worst customer service I have ever received.

moore-sn

28 de ago. de 2014

Great experience. General Manager Mark Plummer paired us with the perfect salesman and also kept us in the loop of what was going on while they were locating the perfect car for us. Salesman Bob Dean gave us all the info we needed on our new Lincoln MKZ and did not let us drive off the lot before going through all the details of the cars system (making sure it was all set up for us and saving us hours of reading).Looking forward to working with this dealership for years to come.

Kristina

28 de ago. de 2014

The staff was friendly and accommodating. My dealer, Will, was informative and accessible. It was my first time buying a car and he made my experience very pleasant.

Kristina Ng

27 de ago. de 2014

The staff was friendly and accommodating. My dealer, Will, was informative and accessible. It was my first time buying a car and he made my experience very pleasant.

Peg Standish

24 de ago. de 2014

Daniel Moore greeted us at the door. He was courteous, took time to answer all of our questions and showed us what we needed to see. Jonathan Douglass was very knowledgeable and also took time to make sure we were well taken care of.

Peg and Mike Standish

24 de ago. de 2014

Daniel Moore greeted us at the door. He was courteous, took time to answer all of our questions and showed us what we needed to see. Jonathan Douglass was very knowledgeable and also took time to make sure we were well taken care of.

drallats

21 de ago. de 2014

I started out by calling and getting a ball park estimate for my 2007 jeep patriot. I showed up an hour later and they took the patriot gave me exactly what they qouted me. Then I test drove a 2014 F 150 stx, and bought it shortly after. Will Clark was awesome to work with and made it a great experience. Thank you, I love my truck.

Justin S.

21 de ago. de 2014

I started out by calling and getting a ball park estimate for my 2007 jeep patriot. I showed up an hour later and they took the patriot gave me exactly what they qouted me. Then I test drove a 2014 F 150 stx, and bought it shortly after. Will Clark was awesome to work with and made it a great experience. Thank you, I love my truck.

Ashley

20 de ago. de 2014

Keith at Don Davis in Arlington was amazing throughout the entire process. The experience I had was by far the best I've ever had. From Keith (the salesman) to David (the finance guy) it was such a smooth process and stress free. Went in around 10:00am and walked out with a new car (great rate) around 2pm. I would recommend this dealership or any of them to everyone!!! So personable it blew my mind. Thanks Keith and David!!!

Agray1109

19 de ago. de 2014

Keith at Don Davis in Arlington was amazing throughout the entire process. The experience I had was by far the best I've ever had. From Keith (the salesman) to David (the finance guy) it was such a smooth process and stress free. Went in around 10:00am and walked out with a new car (great rate) around 2pm. I would recommend this dealership or any of them to everyone!!! So personable it blew my mind. Thanks Keith and David!!!

bink7655

12 de ago. de 2014

I reviewed a used vehicle online but did not inquire. The sales person Ismael asked a few questions and promptly picked out the vehicle I already wanted. He was extremely friendly and helpful. The car buying process was the least stressful experience I've ever had. I was constantly at ease and not pressured at all. I've had nothing but positive comments about my experience. I have been talking about it to all my friends. I would definitely purchase another vehicle from Don Davis.

lrharring

11 de ago. de 2014

I purchased a Ford Taurus 2014 and my sales rep. Daniel Moore made this sale experience the best from begining to end. First of all, Daniel was very confident and knowledgeable. Every question I threw his way I would gain more and more knowledge. I must commend Mr. Moore on his patience and understanding in knowing I have not made an attempt to purchase a car since 2002. He made this a smooth transition and I will defineately recommend his service to my family and friends. I will be returning to Don Davis of Arlington to purchase my next vehicle...ladies and Gentlemen MR. DANIEL MOORE FOR SALES REP OF THE YEAR!!!!!!

gfnjbdn83

5 de ago. de 2014

I have always enjoyed dealing with the people at Don Davis Ford, but my most recent auto purchase went flawlessly and the individuals that I dealt with were awesome. Thanks again for making this fun!

gfnj1063

5 de ago. de 2014

I have always enjoyed dealing with the people at Don Davis Ford, but my most recent auto purchase went flawlessly and the individuals that I dealt with were awesome. Thanks again for making this fun!

lobbytx

4 de ago. de 2014

Both the salesperson and the Finance Department worked efficiently to get me in and out with the purchase of my new truck in under 2 hours. Great followup - this is my 3rd purchase from Don Davis.

rebelhart

4 de ago. de 2014

I purchased my new Mustang convertible at Don Davis last week. Being a female, I had been treated like I didn't know what I was talking about at previous dealerships. As soon as I pulled up, I was greeted by salesman Will Clark and he treated me wonderfully!! I knew exactly which vehicle I wanted and got the price I had in mind without any problems at all! We did the deal on my car before speaking of any trade-ins or financing and that's exactly what I wanted. They treated me as an equal and I will be sending my daughter to Will as soon as she's ready. The best experience EVER!!

SheliG

4 de ago. de 2014

I purchased my new Mustang convertible at Don Davis last week. Being a female, I had been treated like I didn't know what I was talking about at previous dealerships. As soon as I pulled up, I was greeted by salesman Will Clark and he treated me wonderfully!! I knew exactly which vehicle I wanted and got the price I had in mind without any problems at all! We did the deal on my car before speaking of any trade-ins or financing and that's exactly what I wanted. They treated me as an equal and I will be sending my daughter to Will as soon as she's ready. The best experience EVER!!

Margaretpape

30 de jul. de 2014

I have purchased several new cars before and often thought I would rather pull teeth. However this was not the case this time. Great experience.

Jhailey2

28 de jul. de 2014

Our sales representative Bob Dean was very helpful and efficient. He helped us make our new car purchase quickly by offering us hundreds of dollars less than other dealerships on the same car by simply asking how much. Paperwork and sales manager approval was done before I even finished the cup of coffee provided.

Gardner Grove Couple

26 de jul. de 2014

Whenever someone mentions needing a vehicle I always refer them to Willie Woodard at Don Davis Ford. Willie has always been of great service concerning any issues concerning previous and recent purchases. This time Willie and Daniel B. managed to get a TWO car deal for my husband and I! Mustang convertible and a Dodge Ram! It has been a pleasure to deal with Willie Woodard due to his comprehensive knowledge pertaining to vehicle sales /functionality and superior customer service. We continue to refer others and utilize the services offered by Don Davis Ford and we tell them to ask for Willie Woodard.

eboneaj

26 de jul. de 2014

Whenever someone mentions needing a vehicle I always refer them to Willie Woodard at Don Davis Ford. Willie has always been of great service concerning any issues concerning previous and recent purchases. This time Willie and Daniel B. managed to get a TWO car deal for my husband and I! Mustang convertible and a Dodge Ram! It has been a pleasure to deal with Willie Woodard due to his comprehensive knowledge pertaining to vehicle sales /functionality and superior customer service. We continue to refer others and utilize the services offered by Don Davis Ford and we tell them to ask for Willie Woodard.

coachld

19 de jul. de 2014

Excellent experience from beginning to end. Everyone in the lobby was friendly and showed genuine concern that my son and I were being helped. Karl only showed us trucks that fit in our parameters. He had an excellent rapport with us which made it very easy to have open dialogue about our needs.The Finance representative was awesome, taking the time to explain our options so I could make the best decision for my family.Thank you for having a "no pressure" mentality. I am definitely going to let other know about my Don Davis experience and plan on returning in the future.

The Dawson's

2 de jul. de 2014

What can I say the only reason we come back is the customer service and seamless process both Willie Woodard and Danny Grady (finance manager ) give us each and everytime, thank you both for always being professional and at the same time personable kudos!!! The Dawson's

stephaniedawson98

2 de jul. de 2014

Once again Willie Woodard and Danny Grady came through for us and worked a great deal on a new car. Thank you both for all your personality and professionalism you make every buy or sell a seamless process !!! The only reason we buy from Don Davis is for the great experience and hard work Willie provides each and everytime , keep up the good work !

KTMsmoker

27 de jun. de 2014

I've always enjoyed listening to Jerry and Kevin, the car pro guys, on the radio. So I decided to use the VIP process with my recent truck purchase. Dealing with Don Davis Lincoln was fantastic. After using the certified dealer link, Mark the sales manager called to tell me about the vehicle I was interested in. He said I would not be disappointed. He was right. Dealing with Mark, and my salesman Keith was great. Even finishing the final paperwork with Dustin was pleasant. Everybody was super friendly and paid attention to my concerns. I look forward to purchasing from them in the future.

janetetheredge

27 de jun. de 2014

I have my 7th car from Don Davis Ford Lincoln, thanks to Andrew Rutherford. He is very knowledgeable, helpful, and personable. I have worked with him in the past and continue to come to Don Davis because of him because I like the way he treats me as a customer. He has my best interest in mind and answers all my questions/concerns, not only on the day of the sale, but anytime afterward. It's always a great experience.

gutel

27 de jun. de 2014

I've always enjoyed listening to Jerry and Kevin, the car pro guys, on the radio. So I decided to use the VIP process with my recent truck purchase. Dealing with Don Davis Lincoln was fantastic. After using the certified dealer link, Mark the sales manager called to tell me about the vehicle I was interested in. He said I would not be disappointed. He was right. Dealing with Mark, and my salesman Keith was great. Even finishing the final paperwork with Dustin was pleasant. Everybody was super friendly and paid attention to my concerns. I look forward to purchasing from them in the future.

vanbol

27 de jun. de 2014

I was amazed at the quality and high level of service I received from Will Clark! He was very friendly and knowledgeable from beginning to end.He was genuinely concerned with my situation and went the extra mile to make me feel at home. I Highly recommend anyone with credit challenges to stop in at Don Davis and talk to Will about your situation BEFORE going ANYWHERE else. You'll save time and money!!

Mark

20 de jun. de 2014

I was working on a deal and after I finalized my financing, they went and sold it without even the courtesy of a call. So shady, I would never deal with a dealership like this, and they said they were better than the shady dealer Stadium Auto but are no better!!!! I wish I would have never wasted my time, had my family all excited about a truck and could definitely afford it but it's because of sour deals like this that people are so weary about what dealer they use, well I definitely will never use these guys again!

Jerry Henderson

17 de jun. de 2014

New F-150 Can't say enough about this dealership. They are very nice and courteous they treat you like your family here. I bought a new F-150 and I requested that it had leather seats and a backup camera well the one I chose did have the leather seats but no backup camera I was told that they could put it in. They did and it was a after market camera that kinda concerned me because of where it was mounted I spoke to Mike and told him my concerns and told him that I was told something else. We spoke with Mark the GM and I was reassured that it would be taken care of within 2 days Mike called me and I took the truck back up there on Saturday and they replaced it with the manufactures camera now I don't have to worry whether the camera will get broken by one of my grandkids and I can just enjoy driving it. Audrey has to be one of the nicest sales people I've ever met. She has called me several times to make sure that every thing is ok and that I'm still enjoying my new truck. Most sales people sale you the vehicle and you never hear from them again but even after a month I go back to the dealership and Audrey still knows my name. That's what I call really getting to know someone and not just another face. This is my second pickup that I've bought through Don Davis the first was a 2008 F-150 that I bought from the used cars and this is my very first new 2014 F-150 pickup I've ever bought in my life. Don Davis has made a customer for life. I intend to purchase any other vehicles from now on through someone who treats you just like your family there and not just another face off the street. KEEP UP THE GREAT WORK !!!!!! Jerry Henderson

mrclaus60

17 de jun. de 2014

Can't say enough about this dealership. They are very nice and courteous they treat you like your family here. I bought a new F-150 and I requested that it had leather seats and a backup camera well the one I chose did have the leather seats but no backup camera I was told that they could put it in. They did and it was a after market camera that kinda concerned me because of where it was mounted I spoke to Mike and told him my concerns and told him that I was told something else. We spoke with Mark the GM and I was reassured that it would be taken care of within 2 days Mike called me and I took the truck back up there on Saturday and they replaced it with the manufactures camera now I don't have to worry whether the camera will get broken by one of my grandkids and I can just enjoy driving it. Audrey has to be one of the nicest sales people I've ever met. She has called me several times to make sure that every thing is ok and that I'm still enjoying my new truck. Most sales people sale you the vehicle and you never hear from them again but even after a month I go back to the dealership and Audrey still knows my name. That's what I call really getting to know someone and not just another face. This is my second pickup that I've bought through Don Davis the first was a 2008 F-150 that I bought from the used cars and this is my very first new 2014 F-150 pickup I've ever bought in my life. Don Davis has made a customer for life. I intend to purchase any other vehicles from now on through someone who treats you just like your family there and not just another face off the street. KEEP UP THE GREAT WORK !!!!!!Jerry Henderson

Maritta

12 de jun. de 2014

Have purchased a number of autos before and am delighted with the top class level of professionalism from everyone: used car sales to finance! Thanks!!

Cuaybass

8 de jun. de 2014

This is my 2nd vehicle here ,1st a mustang my dream car! 2nd , family grow ! Saturn outlook nice to let me have what I need, friendly people here , next ? Maybe for my grand kids .......

orlandotomeka

8 de jun. de 2014

Andrew May this car buying experience very enjoyable, he and his team Oscar were very accommodating to our needs and wants. They were very straight forward and honest. If we had a question they did there best to answer it and get us the service we needed and deserved. I will recommend car buying and I would use this team again. Thank you so much you have made a customer for life.

Monicaguarneri

2 de jun. de 2014

Great staff, great service! So glad I went to this dealership! From sales to finance, every single person I encountered was wonderful! They've earned a repeat customer!

starr2

29 de may. de 2014

We walked into the Don Davis showroom with specifications and bottom line, Will Clark made it happen! The attitude and professionalism of the sales representatives is paramount to feeling confident and comfortable that the right decision will be made. We benefited from the Don Davis training methods in that everyone we encountered was professional yet amiable, intuitive yet unobtrusive.

hulon

27 de may. de 2014

A I expected Gus was very professional and helped us find the right car for us to purchase. The people in the finance department were the very best as well. They helped us get a great rat e and terms to help us to be able to afford our mew Fusion. Thanks Guys your the very best.

Paulcaa

26 de may. de 2014

We went to the dealership to drive a specific make and model. Our sales rep was Kolton Aaron and he was very knowledgeable and professional. While we didn't purchase the vehicle we went to see he helped us find the vehicle we wanted. The process was a seamless process from start to finish.

Blmair

23 de may. de 2014

Sales and Management staff were awesome, got a great deal, and the process was quick and easy! I recommend working with Willie Woodard and Andrew Rutherford!

lovebugs39

18 de may. de 2014

Thank you so much for the excellent customer service provided by Willy and Dustin. We started at the wrong place and someone walked us over which was a nice gesture. Willy is very friendly. Dustin made sure we made our next appointment, also friendly and efficient. Thanks, Renee Graham

mr_sbwilson

9 de may. de 2014

I enjoyed what would normally be a tortuous/ horrendous experience. Will C. was not a pushy salesman and made the experience in purchasing a new vehicle much easier. I hope Ford do thier part in keeping American jobs/careers in U.S.A.

Tony

8 de may. de 2014

These guys are fantastic! They find out what you need, what you like, what can afford, test drive, get ya approved, and your good to go! They don't play around! They get you in and out pretty fast! Great personalities and awesome customer service! You will NOT leave this place without a vehicle! Highly, highly recommend!

kendellef

8 de may. de 2014

They find out what you need, what you like, what can afford, test drive, get ya approved, and your good to go! They don't play around! They get you in and out pretty fast! Great personalities and awesome customer service! You will NOT leave this place without a vehicle! Highly, highly recommend!

alliebecker08

3 de may. de 2014

I had a horrible experience at a Jeep dealership on the Friday before I went to Don Davis so I was not looking forward to dealing with a "car salesmen" right off the bat I told John-Michael that I was not going to be fun to deal with because of my horrible experience and he was absolutely wonderful. Never once did he pressure me into talking about my "monthly payments" or the amount I wanted to finance. He trusted that I knew I could afford the car we were looking at and let me see it and take it for a spin without really haggling me for much information. The whole process was very smooth and I had such a great experience. I won't be needing a new car for awhile but when the time comes again, I will be back at Don Davis and asking for John-Michael.

0310younts

30 de abr. de 2014

We have purchased several vehicles from this dealership and have always been treated very well. We purchased the exact vehicle we wanted and at very competitive price. There really is no reason to go anywhere else to purchase Ford or Lincoln Mercury products.

DaveDT

28 de abr. de 2014

My wife and I visited the Don Davis website before arriving at the dealership, so we knew which car we were interested in. Antoine greeted us at the dealership and showed us the car and its features. He accompanied us on the test drive and allowed us to test car under a variety of circumstances. When we expressed interest in the car, he gave us the Carfax report and communicated to the sales manager that we were serious buyers and obtained a preliminary price for the car. At no time did we feel that Antoine was pressuring us about the car.When we counter-offered on the car, Antoine communicated to us the lowest number that the sales manager could approve, and we accepted the deal. Since our schedules are very tight, he met us at the dealership as soon as they opened and walked us through the paperwork quickly. We were very satisfied with every aspect of the car purchase from Antoine and Don Davis Ford: Selection, Service, Sales, and Price.

Ecastrejon

25 de abr. de 2014

I stopped by Don Davis Ford just as curiosity for information on a lease but i received such a great service that i ended up being a proud owner of a brand new 2014 Ford Focus. Michael Walker from sales department went far and beyond in order to deliver the best customer service ever. He was so helpful, concerned, honest, and friendly salesman. Staff from Finance department were not different either. I had the same great service from Mr David Barragan all the way to the finance manager. My family and I were repeated customers at another Arlington dealership but now we will look forward to develop a long relationship with Don Davis Ford. Best auto buy experience ever. God bless you all!

Ecastrejon

25 de abr. de 2014

I stopped by Don Davis Ford just as curiosity for information on a lease but i received such a great service that i ended up being a proud owner of a brand new 2014 Ford Focus. Michael Walker from sales department went far and beyond in order to deliver the best customer service ever. He was so helpful, concerned, honest, and friendly salesman. Staff from Finance department were not different either. I had the same great service from Mr David Barragan all the way to the finance manager. My family and I were repeated customers at another Arlington dealership but now we will look forward to develop a long relationship with Don Davis Ford. Best auto buy experience ever. God bless you all!

glenda1511

24 de abr. de 2014

Sales reps were friendly, eager to help, listened to my requirements for a vehicle and made useful suggestions. They were patient with my decision process. Ishmael stayed with us during a very long wait to get the final paper work processed.

Ashley

17 de abr. de 2014

Great Experience Overall, my experience with Don Davis was excellent. My salesman, John-Michael was very friendly and up front about everything. Everyone that I came into contact with was eager and willing to help. I would recommend this dealership to anyone I know who is looking for a vehicle.

ahall1221

17 de abr. de 2014

Overall, my experience with Don Davis was excellent. My salesman, John-Michael was very friendly and up front about everything. Everyone that I came into contact with was eager and willing to help. I would recommend this dealership to anyone I know who is looking for a vehicle.

BobV14

11 de abr. de 2014

My second new car purchase with Irvin. Has changed my experience of purchasing a car. He takes the hassle out of the process.He has a easy demeanor. He is forthright, polite and a good down to earth person. It was Irvin who brought me back for my second purchase at this location.

leschan

11 de abr. de 2014

Working with Ishmael, in sales, and Kathy, in finance, made this an enjoyable experience. Ishmael, in particular, was very friendly, forthright, and warm. He was very enjoyable and fun to be around. The price was right, and the car is very nice. Would go back again, in the future.

Lester and Chandra

10 de abr. de 2014

Working with Ishmael, in sales, and Kathy, in finance, made this an enjoyable experience. Ishmael, in particular, was very friendly, forthright, and warm. He was very enjoyable and fun to be around. The price was right, and the car is very nice. Would go back again, in the future.

wiederkehr

9 de abr. de 2014

This is the second truck, I bought from Irvin....as always very professtional and made the buying experince unstressful....I highly recommend Irwin and Don Davis to anyone...

taylor1970

8 de abr. de 2014

Irvin Bunton was very friendly and helpful with the purchase of my new Ford Escape. He took the time out to point out several features of the car. I am really enjoying my vehicle.

hopemedina

7 de abr. de 2014

We had a very pleasant and very informative sales employee. He really made us feel welcomed and comfortable with our purchase. We will recommend him to our family and friends.

marine and wife

2 de abr. de 2014

We showed up tuesday to just look for a truck. After experiencing the kind hearted professionalism of Oscar and Kathy we bought not one but two cars within a 24 hour period and also became great friends.

drdan56

31 de mar. de 2014

The dealership was a clean, comfortable, and relaxed atmosphere. All of the staff that we came in contact with were very friendly.The Sales Rep. was professional, knowledgeable, and friendly. He took his time to explain everything and answer all of our questions. He did not try to rush us during the test drive. When it came to make the sale he did not try to push or make a hard sale. We came to an agreement without playing the old back and forth "let me talk to my manager" bit.The Business Manager was also professional, knowledgeable, and friendly. She did not try to hard sale us on all of the added extra warranties and programs that we did not want. She listened when I said no.I have bought a lot of cars and the quickest way to drive me away from a dealership is to try to push me to a hard sale or make me play the waiting game. This dealership did neither. I would definitely come back and also recommend them to my friends and family.

Kashenb

29 de mar. de 2014

This is the 4th car/truck that we have purchased at dealership and this was by far the best experience we have had. Thank you all.

amcjsenn

27 de mar. de 2014

Best Dealership Ever! Andrew Rutherford & Audrey Roundtree go out of there way to earn your business. We just purchased our fourth vehicle from them and couldn't be happier. As long as this duo is at Don Davis Ford I couldn't imagine ever buying anywhere else!

Steven0222

27 de mar. de 2014

Vehicle was offered at a great price. Staff was very honest and willing to come to a sales agreement I felt comfortable with. Vehicle prep took a couple of visits, but everything promised was delivered.

AFchief

25 de mar. de 2014

I have purchased many new vehicles of all different makes and models over the past 35 years and must say Audrey Roundtree was by far the most knowledgeable sales person I have ever had the pleasure to work with. She knew virtually every aspect of my new F-150 from the drivetrain to the technology. Audrey's friendly downhome approach to sales made the whole experience totally enjoyable which is a rare occurrence. I will definitely recommend Don Davis Ford and if anyone is in the market for a new vehicle, you must meet Audrey. She will impress even the most discerning buyers with her approach and knowledge. Thanks Audrey!!!!!!

jfturmes

21 de mar. de 2014

We had purchased cars there before. They explained what we needed in a truck to tow a travel trailer. I am just filling in more words to meet the minimum.

colbalt351

20 de mar. de 2014

I can in looking to get a new car Bavaria my last car got totaled and my experience was just wonderful. I called ahead and made an appointment and when I got to the dealership I was greeted by Bobby and he was quick to get the process started. One moment he was asking whatI was interested in and the next thing I know we are going for a ttest drive. I would recommend him to anyone I know looking for a car because he made the process painless and as a first time buyer that was wonderful to me.

bemrik3

18 de mar. de 2014

Willie was a great person to work with.. No high pressure, just gave good information and he did a great job getting me top dollar for my trade in.. Would recommend him any time. Thanks Willie

hacknpe

16 de mar. de 2014

Very pleasant, very likable people. No pressure. Nice facility, clean, neat. Knowledgeable, financial department was helpful in arranging the best financing to meet our payment needs.

Barry

15 de mar. de 2014

We have been buying Fords from Don Davis for some 17 years, this makes vehicles 6 and 7. Willie was constantly attentive to our needs to make this another great buying experience, as was Jason the Used Car Manager, Business Manager David Barragan, and of course Mark Plummer!

jimmyshaw

15 de mar. de 2014

I found a Ford F-150 on the Don Davis Ford website that I thought would be a perfect fit for me for my transportation needs and my budget. Unfortunately when I arrived I was told that the vehicle was no longer available. However, the salesman that helped me, Ishmael Kigozi, a far superior F-150 was located at another nearby Don Davis lot. The vehicle was still within my budget and the buying process that I dreaded turned out to be a breeze. I highly recommend this dealership!

charyl52

15 de mar. de 2014

I was meet by Mark Plummer, and as in the past, he took excellent care of me. Otis Mock took me out test driving until I found the right car. Mark and Otis did everything they could to make me comfortable and happy during my visit. Unlike a past visit to another dealership, I did not leave feeling like I had been rushed into a deal that I was not sure was what I wanted. Danny G. in finance also took excellent care of me. Everyone at this dealership went out of their way to make me feel welcomed and comfortable. I drove home in a beautiful 2014 Ford Escape which I did not think was possible. I was more than satisfied with my purchase. I also attended the bar-b-q on Thursday. It was very informative, and I was thrilled to win a 15K checkup for my car. Thank you, Don Davis Ford.

paulaolson

14 de mar. de 2014

Willie was extremely helpful and patient with us as we selected my vehicle. He had the perfect vehicle for the parameters I gave him and didn't rush me as I decided what I wanted to do. :) This is the seventh vehicle we have purchased from Don Davis - they are always very professional, accommodating, and helpful. We'll be back again!

Katdutcher

13 de mar. de 2014

Will was very helpful and found the perfect vehicle for our new family! He stayed with us all day and made sure that we were taken care of very well. He taught us all the bells and whistles that go along with the vehicle we bought. We would have been lost without him!

Lisa M.

7 de mar. de 2014

My visit to Don Davis is quite a ways from Haltom City. I however was very satisfied with my Salesman, Antoine. He made sure that he did everything possible to get me the BEST! and he did. As well as David Barragan. They both were fabulous. Made me feel at home and their personalities were just amazing. Antoine made sure that everything was as I WANTED IT before I left and kept in contact with me at all times. Great Team! I will definately be coming back in the future for my NEW TOY!

LisanRich

7 de mar. de 2014

My visit to Don Davis is quite a ways from Haltom City. I however was very satisfied with my Salesman, Antoine. He made sure that he did everything possible to get me the BEST! and he did. As well as David Barragan. They both were fabulous. Made me feel at home and their personalities were just amazing. Antoine made sure that everything was as I WANTED IT before I left and kept in contact with me at all times.Great Team!I will definately be coming back in the future for my NEW TOY!

Sherry Epperson

5 de mar. de 2014

I am so glad I have the opportunity to express my feelings on my experience last Saturday at Don Davis in Arlington. I began my search for a lease on the internet with Timothy. He walked me through the process and my possible end results..He gave me a ball park payment etc on line for a 2014 fusion.. We then made arrangements for me to come to the dealership on Saturday morning which I did. Will Clark sold us our last car in 2013 and he was here again for us. They already had a black Fusion SE pulled up for me to look at..and I have to say it was beautiful especially after I saw the beige leather on the inside..Once I told Will this was the one I wanted we went inside to see what kind of deal we could make...I had a 2012 focus to trade in and naturally I was upside down..But Will sat down and said here is what we can do..and I was thrilled..I got a good trade in on my car and they kept my monthly payment where I wanted it to be.. The car had all the bells and whistles and I couldn't be happier...This makes car number 4 we have purchased from Don Davis Ford and we will be back for number 5 without doubt.. Thanks everyone at Don Davis....I am thrilled with my new car....

12345rick

5 de mar. de 2014

I am so glad I have the opportunity to express my feelings on my experience last Saturday at Don Davis in Arlington.I began my search for a lease on the internet with Timothy. He walked me through the process and my possible end results..He gave me a ball park payment etc on line for a 2014 fusion.. We then made arrangements for me to come to the dealership on Saturday morning which I did.Will Clark sold us our last car in 2013 and he was here again for us. They already had a black Fusion SE pulled up for me to look at..and I have to say it was beautiful especially after I saw the beige leather on the inside..Once I told Will this was the one I wanted we went inside to see what kind of deal we could make...I had a 2012 focus to trade in and naturally I was upside down..But Will sat down and said here is what we can do..and I was thrilled..I got a good trade in on my car and they kept my monthly payment where I wanted it to be.. The car had all the bells and whistles and I couldn't be happier...This makes car number 4 we have purchased from Don Davis Ford and we will be back for number 5 without doubt..Thanks everyone at Don Davis....I am thrilled with my new car....

dcrerar

5 de mar. de 2014

Overall experience was very good. Garland was very helpful throughout the process. I did not feel pressured to accept any deal, and he helped get us into a car we could afford.

mhoven

4 de mar. de 2014

We purchased a 2014 Lincoln MKZ and had the best car buying experience ever, and I have purchased several cars in my lifetime. Audrey Roundtree handled the sale, very impressed with her knowledge of the vehicle. Very pleased with the dealer's allowance for my trade-in. David Barragan handled the financial of the sale. He listened and did not apply any high pressure to purchase protection we did not want. Will recommend Don Davis Ford to my friends for future automobile purchases.

imarquezm

2 de mar. de 2014

Really enjoyed working with Willie. He took the time to explain all of the functions that the car had.. took me for a test drive and was very knowledgeable about this vehicle. To this day, I email him and he quickly responds with detailed answers to my questions. Highly recommend!!

Lize

26 de feb. de 2014

I had been shopping around, on line and in person for a few weeks for a truck, and I wanted the best deal on a trade-in on my vehicle. I ended up at Don Davis and was immediately met by a smiling gentleman who could not have been more helpful, without being in the least bit pushy.....thank you Willie.... I looked at a couple of vehicles, and Jason helped with the process for my trade-in. Regretfully, I decided I really did not want to spend the money on the truck I really anted, so left.. Looked around some more...a lot more....ended up back at Don Davis. Met with Willie and Jason again, and this time got the numbers crunched to make them a "go" Throughout all of this time, I was so impressed at the courtesy and friendliness of both of these guys. Then on to finance...never a great time, and to my surprise, the courtesy and friendliness continued...in fact the manager got me a better deal than my pre-approved loan, and the finance representative Kathy McKinney was awesome. Between them, they made signing all the multitude forms an incredibly easy deal......and what a deal they got me. I have bought vehicles both in this country and in Canada, and have to say, this was by far the most pleasant and helpful and courteous bunch of folks I have ever encountered. Would absolutely, without hesitation, recommend them to anyone wanting to buy a vehicle.

Chico G

26 de feb. de 2014

Having purchased my 2012 Ford Fusion from Don Davis and having worked with Will Clark and the service staff at Don Davis I was pretty sure I would purchase my next car from the dealership. Going into the dealership to have my Fusion serviced I had no plan to purchase a 2014 Taurus. While I was saying hello to Will he and I started discussing me buying another car. I thought we were causally talking as we had over the last 2 yrs. Normally I would come in and laugh with Will that I was in the market for another car; while it was true, I really had no plan to purchase another car so soon after purchasing my 2012 Fusion. Out of the blue, Will came back to me and offered a great deal on the 2014 Taurus I had said I wanted. Without any hesitation I accepted his offer and drove home teh same day with my new car. I laugh because I never expected to get another car on that day in January as it was almost 2yrs to the date when I bought my first car from Will. I recommend anyone who wants a professional car buying experience to contact Will Clark at Don Davis Ford. He, the floor managers, service staff, finance staff and the General Maanger all made my purchase a worthwhile experience. Guess I'll be seeing Will in another 2 years when I purchase the Lincoln MKZ I have my eyes on. Thanks!!!!!!!

Cyberlize

26 de feb. de 2014

This was probably the most enjoyable time I have ever had spending money...no pressure, but pure friendliness and helpfulness. The entire team, from Willie (sales person) to Jason (sales manager) to Kathy in Finance...and her manager who's name escapes me, went out of their way to make this a smooth process. I am extremely happy with my Ford and would be delighted to refer anybody to these folks....

Patrick00C

26 de feb. de 2014

Having purchased my 2012 Ford Fusion from Don Davis and having worked with Will Clark and the service staff at Don Davis I was pretty sure I would purchase my next car from the dealership. Going into the dealership to have my Fusion serviced I had no plan to purchase a 2014 Taurus. While I was saying hello to Will he and I started discussing me buying another car. I thought we were causally talking as we had over the last 2 yrs. Normally I would come in and laugh with Will that I was in the market for another car; while it was true, I really had no plan to purchase another car so soon after purchasing my 2012 Fusion. Out of the blue, Will came back to me and offered a great deal on the 2014 Taurus I had said I wanted. Without any hesitation I accepted his offer and drove home teh same day with my new car. I laugh because I never expected to get another car on that day in January as it was almost 2yrs to the date when I bought my first car from Will. I recommend anyone who wants a professional car buying experience to contact Will Clark at Don Davis Ford. He, the floor managers, service staff, finance staff and the General Maanger all made my purchase a worthwhile experience. Guess I'll be seeing Will in another 2 years when I purchase the Lincoln MKZ I have my eyes on.Thanks!!!!!!!

Harleygirl214

25 de feb. de 2014

I was given Mark Plummer's number by my previous salesman who is no longer in the business. I was a little nervous about starting over since I had been using the same salesman for over 15 years. I was pleasantly surprised by how quickly he returned my calls, was willing to quote me numbers over the phone and work with me until we came up with the exact deal I wanted. We had it narrowed down to 2 vehicles before I ever had to make the over an hour drive to the dealership. Upon arrival I was met my Audrey Roundtree who had both vehicles pulled up and ready for me to drive. Let me just start by saying that she is amazing. She was fun, friendly and super knowledgeable. I learned things from her that the car I was trading in could do that I didn't even know. She was also very patient while waiting for me to make my final decision about the color. Once that was done we went straight over to the finance department where we met with Danny Grady who was also very friendly and efficient and made the process enjoyable. No pressure at all to add any of the extra things they usually try to talk you into, and the final numbers exactly matched what Mark and I had agreed upon over the phone. I will definitely return to Don Davis the next time I need a new vehicle, even though I have to pass 3 other Ford dealerships to get there. If you decide to try it for yourself please ask for Audrey....you will not be disappointed.

Harleygirl214

25 de feb. de 2014

I was given Mark Plummer's number by my previous salesman who is no longer in the business. I was a little nervous about starting over since I had been using the same salesman for over 15 years. I was pleasantly surprised by how quickly he returned my calls, was willing to quote me numbers over the phone and work with me until we came up with the exact deal I wanted. We had it narrowed down to 2 vehicles before I ever had to make the over an hour drive to the dealership. Upon arrival I was met my Audrey Roundtree who had both vehicles pulled up and ready for me to drive. Let me just start by saying that she is amazing. She was fun, friendly and super knowledgeable. I learned things from her that the car I was trading in could do that I didn't even know. She was also very patient while waiting for me to make my final decision about the color. Once that was done we went straight over to the finance department where we met with Danny Grady who was also very friendly and efficient and made the process enjoyable. No pressure at all to add any of the extra things they usually try to talk you into, and the final numbers exactly matched what Mark and I had agreed upon over the phone. I will definitely return to Don Davis the next time I need a new vehicle, even though I have to pass 3 other Ford dealerships to get there. If you decide to try it for yourself please ask for Audrey....you will not be disappointed.

Supercrossfan

24 de feb. de 2014

On Friday February 21st my family and I went to Don Davis Ford to look at a new Ford Raptor that I had been looking at on line. We are from out of town and arrived in town late that evening around 7:00 p.m. When we arrived we looked at the vehicle out front and were met a few minutes later by salesman Michael Walker. Mr. Walker immediately came across as very friendly and personable and was more than ready to assist us with the vehicle even when arriving this late in the evening. Mr. Walker talked with us and got to know us a little bit. We then went inside and let him know exactly what we wanted and Mr. Walker went to work right away getting us quickly going through the process. Mr. Walker introduced us to Sales Manager Andrew Rutherford who also immediately came across as very friendly and personable. They quickly got us approved for financing with the finance department and then went to work right away to get the vehicle detailed and gassed up. I was very impressed with how being from out of town and arriving late in the evening they worked diligently to get the entire process completed that night for us. They were willing to stay a little late and answer any questions we had with the vehicle. We had a lot going on that weekend and I did not know when we arrived if I would even be purchasing a new vehicle or not. They had a good deal on a new Ford Raptor and worked to get me in it in the time that my family and I had. I would highly recommend Don Davis Auto Group if your in the area looking for a new vehicle and would recommend Mr. Walker in assisting you. Mr. Walker and the team at Don Davis Ford are very friendly and professional. I have purchased many new vehicles in my life but this was my first experience purchasing a vehicle from an out of town dealership and am very pleased to be able to provide such a positive feedback from my experience.

amaydavidson

24 de feb. de 2014

While I did end up getting the car I wanted (Red 2014 Escape), I had to go back three times after the paper work was "done" to finalize things. First, they couldn't tell me when my car would actually arrive from the other dealer, and when they did tell me, I got three different answers. Second, we only did half of the paper work because they didn't want to redo all of it if the car wasn't the right one. I was then asked to come in the next morning at 10 to finish paper work even though they hadn't gotten the car yet. My car didn't get there until about 5:00 that night and then when I was told to arrive we had to wait another hour for them to do the initial entry paperwork which had nothing to do with me. Then there was a problem with the gas truck arrival and I wasn't going to get a full take of gas as promised and I'd have to come in the next day to fill up. After going through the car to make sure everything was right it was missing the protective floor mats and the cargo cover. The sales associate went back to get the floor mats but no cover was found. I had to go back about 3-4 days later to get one that they had to bring over from the other dealer. So now it's been a full week before my car was complete minus my plates. I think everything is great and they'll call once my plates get in. So I wait, and wait, and wait, and no call for my plates. I, and my very displeased father, called several times to see if my plates were in, but no one could find out or get anyone in the department to answer the phone. Finally, about a week before my temporary plates would expire I just drove up to the dealer and spoke with the manager to get my plates which had been in for weeks! NO ONE called my cell or home phone, both which have voice mail services. Now to be fair the first 2013 Escape I bought went well. However, no one called to tell me my plates were in for that car either. When it comes time to buy either another Ford, or even a Lincoln, I do not think I will be using Don Davis again. I'll go somewhere else.

supercross

24 de feb. de 2014

On Friday February 21st my family and I went to Don Davis Ford to look at a new Ford Raptor that I had been looking at on line. We are from out of town and arrived in town late that evening around 7:00 p.m. When we arrived we looked at the vehicle out front and were met a few minutes later by salesman Michael Walker. Mr. Walker immediately came across as very friendly and personable and was more than ready to assist us with the vehicle even when arriving this late in the evening. Mr. Walker talked with us and got to know us a little bit. We then went inside and let him know exactly what we wanted and Mr. Walker went to work right away getting us quickly going through the process. Mr. Walker introduced us to Sales Manager Andrew Rutherford who also immediately came across as very friendly and personable. They quickly got us approved for financing with the finance department and then went to work right away to get the vehicle detailed and gassed up. I was very impressed with how being from out of town and arriving late in the evening they worked diligently to get the entire process completed that night for us. They were willing to stay a little late and answer any questions we had with the vehicle. We had a lot going on that weekend and I did not know when we arrived if I would even be purchasing a new vehicle or not. They had a good deal on a new Ford Raptor and worked to get me in it in the time that my family and I had. I would highly recommend Don Davis Auto Group if your in the area looking for a new vehicle and would recommend Mr. Walker in assisting you. Mr. Walker and the team at Don Davis Ford are very friendly and professional. I have purchased many new vehicles in my life but this was my first experience purchasing a vehicle from an out of town dealership and am very pleased to be able to provide such a positive feedback from my experience.

Malco972

17 de feb. de 2014

This has really been a great experience... I have to admit that I dreaded the process of buying a new vehicle, but this company has changed my mind... Anyone that I know that's looking for a new vehicle will get high recommendations from me... I just want to say thanks to Will Clark and all the employees that took care of me... I will be back...

Jef

16 de feb. de 2014

Antoine was great to work with. Extremely professional and personable at the same time. Had the MKX that we called about washed and ready to see before we arrived. Car was exactly what we have been looking for, we love the MKX. Antoine was well versed in the car and the options, made us comfortable, not high pressure and listened to our questions. Staff over in financing was great too! Overall a very positive experience and we look forward to our SYNC school with Antoine!!! Thanks Don Davis and THANK YOU Antoine.

BCOOPER6

16 de feb. de 2014

My experience was great!! Will Clark and David Barragan worked with me and did all they could to help me out. They were so helpful. I would recommend Don Davis anytime. Thanks guys for all the help!! I'm loving my new 2013 F150 truck!! :)

Frandolp47

15 de feb. de 2014

I bought a car from Don Davis Dodge 3 yrs ago. So today I went to look at the Don Davis Ford to check out the Ford Focus I was so pleased with my whole experience from start to finish. I am so happy with everything that happened today will always recommend Don Davis to all my friends.

10nbkl8y319

15 de feb. de 2014

Antoine was great to work with. Extremely professional and personable at the same time. Had the MKX that we called about washed and ready to see before we arrived. Car was exactly what we have been looking for, we love the MKX. Antoine was well versed in the car and the options, made us comfortable, not high pressure and listen to our questions. Staff over in financing was great too! Overall a very positive experience and we look forward to our SYNC school with Antoine!!! Thanks Don Davis and THANK YOU Antoine. Jef and Melissa

JNL2327

14 de feb. de 2014

This was the greatest car buying experience we've ever had. We drove all the way from Oklahoma City on a Tuesday night to purchase our new truck. Willie was so friendly!!! The whole staff was. We were able to pretty much complete the entire purchase over the phone!!! Everything was just great!!! Can't wait to buy another vehicle at the establishment!!!!

simpsonmw

12 de feb. de 2014

Amazing service from start to finish even though we showed up really late. Very courteous and professional staff. Felt they were concerned with what would be a good for for us as opposed to their own commission. Everyone worked to find us the absolute best car for our budget. Extremely fair deal.

jimman01

9 de feb. de 2014

The sales person, sales manager and finance people were great to work with and it was an over all pleasure doing business. I would recommend Don Davis Ford to any one.

pattysuvia

3 de feb. de 2014

This was our 5th and 6th vehicles purchased from Don Davis Ford Lincoln and all have been purchased from Will Clark.In the auto business, employees move around a lot, but it is really nice to find a dealership whose staff sticks around, and the reason is that they do business right! We trust Will and the staff here. It is so pleasant to not feel like you have to be on the lookout for a scam or some sort of trickery, either in the sales experience or in finance.It is also great to be remembered and recognized as a good repeat customer. that only happens with a great staff and a long time commitment to doing things the right way. Even in Finance, the folks there recognize us and welcome us back. there is no high pressure or pushing a lot of additional fees. they offer, explain the benefits and help you decide what is right for you and what works. David has been awesome and even went above and beyond to work with the lenders to get us a better rate than what was initially offered.We have referred several folks to Will and the team here and all have come away with the same overwhelming opinion that they never know car shopping and buying could be so much fun and so effortless!Thank You Will and the entire staff at Don Davis Ford Lincoln!

Happy return customer

3 de feb. de 2014

This was our 5th and 6th vehicles purchased from Don Davis Ford Lincoln and all have been purchased from Will Clark. In the auto business, employees move around a lot, but it is really nice to find a dealership whose staff sticks around, and the reason is that they do business right! We trust Will and the staff here. It is so pleasant to not feel like you have to be on the lookout for a scam or some sort of trickery, either in the sales experience or in finance. It is also great to be remembered and recognized as a good repeat customer. that only happens with a great staff and a long time commitment to doing things the right way. Even in Finance, the folks there recognize us and welcome us back. there is no high pressure or pushing a lot of additional fees. they offer, explain the benefits and help you decide what is right for you and what works. David has been awesome and even went above and beyond to work with the lenders to get us a better rate than what was initially offered. We have referred several folks to Will and the team here and all have come away with the same overwhelming opinion that they never know car shopping and buying could be so much fun and so effortless! Thank You Will and the entire staff at Don Davis Ford Lincoln!

fls07

29 de ene. de 2014

Mr. Reyes has serviced my Taurus since the day I bought it. Others have offered to help me and all have been polite. But there is something so special about Daniel that I try every way possible to make sure that he is the man that helps me every time. To me, Daniel Reyes is my very own service man and he is the very best. He is always polite, has a welcoming attitude no matter what time of the day, takes time and makes the effort to keep me up to date through out the day when I chose to wait on my car. I realize that my car is spoiled and so am I but Daniel plays my game and makes sure that my car remains in that very special condition just like it were brand new, even though it is now 14 months old. Last week I traded in the Taurus for a smaller Focus. I expect Daniel to keep this tiny car in as good condition as the bigger car with 20" wheels. I know how kind he has always been, how he truly listens to hear what I am trying to say and sees that everything is done to perfection. I believe he is the best service rep in this company. Frances Sanders

Carlyh02

28 de ene. de 2014

Our referral to this dealership turned out to be a great experience. The sales force and finance force were excellent and we are enjoying our new 2013 Ford pickup very much. Audrey Roundtree was very well informed on all the details of the vehicle and we enjoyed our visit at the dealership. I would recommend Don Davis Ford to all my friends and relatives.

SKoerner

27 de ene. de 2014

I've been using this dealership for over 15 years. Car buying/leasing with them is always a pleasant experience. Previously worked with Dan Daniel and now Larry Hinton. Wonderful salesmen!

dougelliott

22 de ene. de 2014

The past reputation of Don Davis dealerships in Arlington was not necessarily one to be proud of. However at the recommendation of my golf partner my wife and I went to Don Davis because we were interested in a Lincoln. What found to my amazement was a friendly dealership that did what they said they would do. The sales staff respected each other as well as me and I did not feel pressured to buy. Audrey was very knowledgeable about her product and was enjoyable to work with. Yes, I would recommend this dealership to anyone wanting a Ford or Lincoln.

Sadler2652

22 de ene. de 2014

Thanks Willie you helped me out on my first car! Very clean in very good condition you really helped me out! you are a great salesman!

mykeking

17 de ene. de 2014

Garland and Andrew went above and beyond to make sure my experience at Don Davis was the best. I was in the market for the 2014 Fusion Energi and found Andrew had a great deal of knowledge about the vehicle and was fantastic at explaining and demonstrating all aspects of the vehicle. During the price negotiation I never felt under pressure and was quickly presented with numbers for the trade that were very close to what I expected for my truck and the new vehicle. My financing was already pre-approved through my company credit union but Danny Grady, in their Finance dept., beat the rate by .69% and lowered my payments. Once the sale was complete the help did not stop. . Once the sale was complete the help did not stop. I was reminded by Andrew to remove my forgotten items (CD's) and helped delete my garage opener code, and still left a water bottle which Garland recovered for me the next day. This makes the fourth vehicle I've purchased from Don Davis Ford. Each time I shop other places and each time they provide the best vehicles, price, and service.

jpjeep11

16 de ene. de 2014

I first met Otis Sat. evening 1/11/14 at Don Davis Ford. I explained to him what I was looking for (Escape 2013). He zeroed in on the features I wanted. In a short time, he brought the vehicle to the front for me to inspect. .He explained the price. I told him I would need a few days to think this over. We set an appointment for Tues. 10 am. He worked with me to finally come to an agreement on the price I could afford. Otis explained everything about the Edge I was buying. He was very patient. He set me up with syncmyride. This is a dealership I found to be comfortable to deal with.

Carfan

16 de ene. de 2014

The salesperson Willie was very friendly and courteous. He showed us the unit and took us on an extensive drive to test everything out. He explained the figures in simple forms and answered all our questions with ease. Very friendly and would recommend family and friends to go see him.

7thz16

15 de ene. de 2014

Stopped by Dealership just to check out used Corvette that I had seen online. Was just amazed by the quality of the car and the friendliness and professionalism of Antoine and Jason. They did everything they could to structure a deal that would work for me, even though I had not intended to trade my current 2004 Corvette prior to arriving. It was simply a terrific experience. I also really enjoyed working with Dan Grady in Finance - usually the least pleasant part of any automobile transaction, but again, I was blown away by his friendliness, professionalism and the ease of the transaction.Two years ago I bought an new truck at another dealership, it was not nearly the enjoyable experience that I had at Don Davis this evening. I will definitely recommend this dealership and those three professionals by name!

giless

11 de ene. de 2014

We were very impressed with Antoine. He worked to get us exactly what we wanted in our price range and was very sympathetic to our situation. We were satisfied with all aspects of the sell.

westbound20

9 de ene. de 2014

Awesome job Don Davis Ford! This is the best experience I have had a car dealership hands down. The best parts for me were the exceptional customer service, low pressure sales experience and price. Irvin Bunton is the best sales person I have ever worked with and I would go out of my way to do business with him in the future. Thank you Don Davis Ford Employees!

westbound20

8 de ene. de 2014

Awesome job Don Davis Ford! This is the best experience I have had a car dealership hands down. The best parts for me were the exceptional customer service, low pressure sales experience and price. Irvin Bunton is the best sales person I have ever worked with and I would go out of my way to do business with him in the future.Thank you Don Davis Ford Employees!

honeal

3 de ene. de 2014

My sale person was very professional and very patient throughout the entire process. If it has been me I would have told me where to go! But Willie Woodard stay very professional throughout and got the sale. He desire an award for this sale!!

lbgm5870

3 de ene. de 2014

My wife and I had a chance to purchase a new vehicle and we shopped around to find the best vehicle at the best price. I received a phone call and an e-mail from Lindsey Boettger about a Ford Focus that matched what we were looking for. I called Lindsey and we talked for several minutes, both of us asking each other questions about the vehicle we wanted. Lindsey told me about the Focus and I said that my wife and I would come to Don Davis in Arlington to look at the car. Lindsey then said that she would have the information sent to her manager to help us with the decision we had to make. We showed up the following day and I told one of the staff in the showroom that I had spoken to Lindsey Boettger about purchasing a new car. I was then introduced to Steven Hawkins. Steven said he would help me at that time. Due to an unfortunate misunderstanding, my wife and I did not get to see the vehicle we had wanted to or get the price down to what we could afford, so we left the dealership. The following day I called Lindsey and explained what had happened and she said that she would call the sales staff and she what could be done to rectify the situation. Later that day I received a call from Andrew Rutherford and he said that he would help us get the type of deal we were looking for, so my wife and I said we would go back and look at the Focus we had wanted to see the previous day. Andrew, along with Steven Hawkins, met my wife and I that evening, took us for a test drive, explained the features, gave us a complete rundown of costs, rebates and the trade in value for the car we had. We were very impressed with the professionalism, courtesy, friendliness and willingness to go that extra mile to help a customer get what they were looking for. Andrew took us over to the finance office and introduced us to David Barragan so that we could purchase the Focus. David displayed the same qualities that Lindsey, Andrew and Steven have and that made this purchase one of the easiest I have ever made. This is the first brand new car that I have ever purchased and I am glad I did it at Don Davis Ford in Arlington Texas. Gene and Lynda Miller

Gene and Lynda

3 de ene. de 2014

My wife and I had a chance to purchase a new vehicle and we shopped around to find the best vehicle at the best price. I received a phone call and an e-mail from Lindsey Boettger about a Ford Focus that matched what we were looking for. I called Lindsey and we talked for several minutes, both of us asking each other questions about the vehicle we wanted. Lindsey told me about the Focus and I said that my wife and I would come to Don Davis in Arlington to look at the car. Lindsey then said that she would have the information sent to her manager to help us with the decision we had to make. We showed up the following day and I told one of the staff in the showroom that I had spoken to Lindsey Boettger about purchasing a new car. I was then introduced to Steven Hawkins. Steven said he would help me at that time. Due to an unfortunate misunderstanding, my wife and I did not get to see the vehicle we had wanted to or get the price down to what we could afford, so we left the dealership. The following day I called Lindsey and explained what had happened and she said that she would call the sales staff and she what could be done to rectify the situation. Later that day I received a call from Andrew Rutherford and he said that he would help us get the type of deal we were looking for, so my wife and I said we would go back and look at the Focus we had wanted to see the previous day. Andrew, along with Steven Hawkins, met my wife and I that evening, took us for a test drive, explained the features, gave us a complete rundown of costs, rebates and the trade in value for the car we had. We were very impressed with the professionalism, courtesy, friendliness and willingness to go that extra mile to help a customer get what they were looking for. Andrew took us over to the finance office and introduced us to David Barragan so that we could purchase the Focus. David displayed the same qualities that Lindsey, Andrew and Steven have and that made this purchase one of the easiest I have ever made. This is the first brand new car that I have ever purchased and I am glad I did it at Don Davis Ford in Arlington Texas. Gene and Lynda Miller

tburger

2 de ene. de 2014

The price came in so low we didn't haggle at all and I didn't have sticker shock (amazing). Kelsey did an excellent job of putting up with me and allowing me to drive multiple cars while we figured out our game plan. I was very impressed at how well she went from selling Jeeps to putting us in a Ford without hesitation or any hassle. Andrew was amazing with his knowledge of the bells and whistles inside the car. Andrews attention and follow up has been a very welcome change to my normal car buying experience.

Teresa

2 de ene. de 2014

The price came in so low we didn't haggle at all and I didn't have sticker shock (amazing). I drove multiple cars from multiple Don Davis lots as our family figured out a game plan, while keeping the same contact person. I was very impressed at how well Kelsey went from selling Jeeps to putting us in a Ford without hesitation or any hassle. Andrew (from the Ford dealership) was amazing with his knowledge of the bells and whistles inside the car. Andrews attention and follow up has been a very welcome change to my normal car buying experience. The fantastic teamwork at Don Davis made this a great experience and we couldn't be happier.

coachjones

31 de dic. de 2013

Great sales staff. They were friendly and knowledgable about the vehicle. Did not pressure a decsion and understood how to make a deal work within my budget.

Raptor55

31 de dic. de 2013

I have purchased numerous new vehicles over the years and it can be a time consuming, frustrating experience. I ordered a new Ford Raptor from this dealership on a recommendation from a friend, with no deal in hand, the truck was about 2 months out. When I came to the dealership to pick the truck up, I decided to trade in my 2012 Ford Raptor I was driving. Not only did they give me a good trade in price on my truck, they gave me an outstanding price on the new Raptor I was buying, believe me I have shopped around for Raptors! They did an outstanding job of removing my cargo cover from my old truck and installing it on my new one, no charge. I was extremely impressed at the way they expedited my trade, were very friendly and helpful, and they made my new truck purchase a pleasant experience, which is rare. Although they are two hours away from me, they definitely have my future business, and I will recommend them to my friends!

jjanes13

30 de dic. de 2013

Willie could not have been more helpful. He was courteous, friendly and efficient. He worked hard to get me the best deal possible. He even offered to come out and drive my trade-in back to the dealership. I would and have recommended him and the dealership to others. Thank you Willie!

jjanes

30 de dic. de 2013

Willie could not have been more helpful. He was courteous, friendly and efficient. He worked hard to get me the best deal possible. He even offered to come out and drive my trade-in back to the dealership. I would and have recommended him and the dealership to others. Thank you Willie!

petevford

26 de dic. de 2013

Sales person, general manager and finance department are all very friendly and thoughtful . If you want to be treated with respect shop at Don Davis.

broosth

26 de dic. de 2013

Larry and Mark made my truck buying experience very painless. This was the second Ford truck I have bought, but the first at Don Davis Ford and it will certainly not be my last. From the moment I walked in the door to the time I drove off the lot I was very impressed with everything. I would HIGHLY recommend Don Davis Ford to anyone in DFW who is considering buying a Ford.

SmartOwner

26 de dic. de 2013

Sales person, general manager and finance department are all very friendly and thoughtful . If you want to be treated with respect shop at Don Davis.

radebedo

24 de dic. de 2013

This was a great experience, Mark and his team make the car buying experience the best. I was looking at an explorer and a fusion. Andrew found me a fusion that my wife Linda just loves. I had a problem with the one of the features and on a busy Saturday I called in and Audrey helped me with the feature. Mark you have a great well trained team. God BlessRodney and Linda Asebedo

Electrified Driver

21 de dic. de 2013

I had a short amount of time to check out and test drive a Certified pre-owned Lincoln and my experience could not have been better. The Internet Sales Director was polite, respectful and took an immediate interest in me and my situation. He was quite knowledgable about the vehicle and helped me evaluate the car without pressure. Even though that car was not right for me, I will continue to work with him should he locate the right vehicle. I have had good experiences with other Don Davis Dealerships as well.

namreppo

20 de dic. de 2013

Otis Mock was extremely helpful, and answered all of our questions. He explained all of the features of the car and the differences between the S, SE, and the Titanium thereby enabling us to make the decision on which vehicle to purchase. He took us for a ride in the vehicle, explaining everything and then allowed us to test drive the vehicle. He was plesant and very friendly. We joked around, and it made the adventure of purchasing a new vehicle more pleasant. Otis walked us through all the steps of negotiating the cost of the new vehicle, the value of our trade in, and then the financing. He explained the additional features Ford will give us (the warranties, the rebates, etc.) At the end of the evening, he helped us set up our mobile phone via Bluetooth with the car. It was a good experience. We have purchased three vehicles with this dealer in the past, and will return to purchase our next vehicle when the time comes.

shenena02

19 de dic. de 2013

OMG. This was the best experience ever. Mr Rutherford took care of me from the time he contacted me on the phone to bringing home my new car. he took care of me from start to finish. I told him what I wanted and he was ready and prepared. Actually all I knew is that I wanted something affordable for me and my 8 year daughter. He new just the car for me, the Ford Fiesta. actually I really came in for a used car but never told him because I thought I couldn't afford a new car. But he suggested it right away. no pressure at all. He knew what I needed. This was all done in minutes. Test drive, him asking me if that's what I wanted, then to finance. Again no pressure. He was like my guardian angel. Thank you Don Davis!!!!! I am so happy! We[me and my daughter Misty].

Michaelcahill58

19 de dic. de 2013

I walked in with an ad I found in the paper and they agreed to match it. They were extremely quick to handle the sale and financing. Andrew was completely knowledgeable of all the vehicle's features and functions. No gimmicks or anything, didn't try to oversell me, all great service and helped me get exactly what i wanted.

Roystruck2013

14 de dic. de 2013

Great internet sales manager thanks Andrew Rutherford !It seemed very simple I used the web to Don Davis and took me to internet sales and made a great deal with Andrew .

P51 flyer

14 de dic. de 2013

Great dealer thanks for the new truck! I used Don Davis web site it put me to the right people and they very helpful in getting me to the right deal thanks!

abc123xyz

3 de dic. de 2013

I would like to personally thank Patrick Golden - Sales RepresentativeI was in the market for a Ford Focus ST in the summer time of 2013. This particular model is only available in a few select colors. We werent able to agree on the color of the model in stock at Don Davis Ford. Patrick spent a lot of time researching these at other dealerships to do a possible dealer trade, and ran these options by me.All said and done, we ended up ordering one from Ford. Patrick was always responsive and sent me timely emails and phone calls as to the status of the build. I always felt I was kept in the loop.Patricks personalized service, diligence, and hard work in making the sale was very much appreciated. This will be my 4th vehicle purchase from the Don Davis group.Ive always been impressed with level of service I receive from Don Davis Ford, and I look forward to doing future business.

Dee

3 de dic. de 2013

The salesman I dealt with (Antoine Roberson) was friendly, knowledgeable and professional. He even made himself available to answer my questions after I purchased my truck. I will definitely recommend this dealer (and salesman) to any friends/family in the future, who are looking to purchase a vehicle. Antoine & Don Davis Auto Group made my experience, buying my 3rd Ford truck, a pleasant one.

4acctinfo

2 de dic. de 2013

The salesman I dealt with (Antoine Roberson) was friendly, knowledgeable and professional. He even made himself available to answer my questions after I purchased my truck. I will definitely recommend this dealer (and salesman) to any friends/family in the future, who are looking to purchase a vehicle. Antoine & Don Davis Auto Group made my experience, buying my 3rd Ford truck, a pleasant one.Dee

sjexner

2 de dic. de 2013

We were felt welcome and everyone was very attentive. Andrew helped with all our questions and insured we were aware of all the aspects of our purchase. He worked with us on the purchase price and with the trade in value.

Navy wife

1 de dic. de 2013

From the moment we pulled up and meet willy, he was very kind and understanding. He did not push us to buy a car, we were just there to look at one we saw on the internet. Once we decided we wanted to purchase the car the finance team worked very hard to get us the car we wanted for the price we wanted to pay. I am very happy to have the car I have wanted. Willy walked me thur the function of my new car and show me how things worked. They made us feel like we were the only ones there. (Even thur we weren't) I would differently buy another car from them. :)

BettyOllie

30 de nov. de 2013

Buying a new car is normally a experience not worth sharing but this was the one that changed all. Don Davis gave great service and hassle free. Pat was a great salesman and had a answer to all my wants and needs. I ended up driving off with my dream car I would defiantly recommend them to not only friends but also my family.

lmolivier

26 de nov. de 2013

Very nice and professional, worked hard to make sure I was a satisfied customer, went above and beyond to make sure I was happy with my purchase.

Micmag

26 de nov. de 2013

I have purchased five dodge vehicles from Don Davis and one Ford truck in the past. So when I was ready to buy another truck there was no question who I would buy from.My salesman is Otis Mock and I don't think I could have had a better one. I also met Marcus(sales manager) and Jesse(finance).Everyone was extremely professional, straight forward and pleasant to work with. Otis was very easy to work with, he listened to what I wanted went to the back of the lot and brought me exactly what I wanted. I ended up buying the first vehicle hen brought me. I can't say enough good things about Otis. Jesse also got me very close to where I wanted my monthly note to be. The entire time I spent at the dealership was 4 hours, which I think is outstanding.The overall price was very good and I will continue to recommend Don Davis to everyone.Thank you.

Mike

26 de nov. de 2013

I have purchased five dodge vehicles from Don Davis and one Ford truck in the past. So when I was ready to buy another truck there was no question who I would buy from. My salesman is Otis Mock and I don't think I could have had a better one. I also met Marcus(sales manager) and Jesse(finance). Everyone was extremely professional, straight forward and pleasant to work with. Otis was very easy to work with, he listened to what I wanted went to the back of the lot and brought me exactly what I wanted. I ended up buying the first vehicle hen brought me. I can't say enough good things about Otis. Jesse also got me very close to where I wanted my monthly note to be. The entire time I spent at the dealership was 4 hours, which I think is outstanding. The overall price was very good and I will continue to recommend Don Davis to everyone. Thank you.

KeishaC

21 de nov. de 2013

My overall at experience was great. The employees are very friendly and welcoming. I worked with Tyrone Robinson. He was very helpful in assisting me with my purchase. He is very knowledgeable of the vehicles at Don Davis. He is by far the best salespeson I have ever worked with in purchasing a vehicle. I will highly recommend him to anybody in search of a vehicle.

gayedixon2841

20 de nov. de 2013

The experience was very good. Found exactly what we wanted and the Dealership made it very simple. Would recommend Dealership to friends and/or family.

brenthargrove

20 de nov. de 2013

What can I say, Andrew and Mark took exceptional care of me and my wife and have two customers for life! Whether they like it or not! As a side note "Thanks Bob", once again! Amy & Brent Hargrove

Amy & Brent

20 de nov. de 2013

What can I say, Andrew and Mark took exceptional care of me and my wife and have two customers for life! Whether they like it or not! As a side note "Thanks Bob", once again! Amy & Brent Hargrove

JBREW1953

19 de nov. de 2013

I had a very pleasant buying experience at Don Davis Ford Lincoln. My salesman Otis found the exact car we wanted to test drive with all the packages so we were testing the actual car we chose to purchase rather than just driving any car of the kind to see the ride.

Jerry Brewer

19 de nov. de 2013

I had a very pleasant buying experience at Don Davis Ford Lincoln. My salesman Otis found the exact car we wanted to test drive with all the packages so we were testing the actual car we chose to purchase rather than just driving any car of the kind to see the ride.

5704ric1

14 de nov. de 2013

Originally brought into Don Davis F-150/2010 to be serviced..but due to problems that were more extinsive than svc center coulddiagnois..We purchased a new F-150 FX/2013. All the above were more than accomodating to our needs..This is the 4th truckwe have purchased in 11yrs. As always our first stop was to Don Davis. Also want to thank "Warren Upson" he was my advocateand very supportive and helpful in the process to even taking me to the bank, due to a longer wait time for information on the 2010 truckthat was in the service bay.

lisadotdavis

13 de nov. de 2013

I hate car dealerships normally and I jump out of my car and run to walk the lot as soon as I can! We have been shopping for the same car (because I knew exactly what I wanted) for months now. I was even going to buy a used one if I had to. We just happened to stop by Don Davis because we were in the area. Otis casually walked up and introduced himself. I never felt pressured. He reassured me that I was going to get what I wanted and he was going to help us get it at the best price. Jesse Mulrein helped us with the financing part. He was so helpful and entertaining! :) This was the BEST experience I have ever had at a dealership. I never felt rushed, pressured, judged or like an inconvenience. I appreciate the way Don Davis runs things. Thank you and I LOVE MY NEW CAR! I can't stop smiling. :)

LisaD

13 de nov. de 2013

I hate car dealerships normally and I jump out of my car and run to walk the lot as soon as I can! We have been shopping for the same car (because I knew exactly what I wanted) for months now. I was even going to buy a used one if I had to. We just happened to stop by Don Davis because we were in the area. Otis casually walked up and introduced himself. I never felt pressured. He reassured me that I was going to get what I wanted and he was going to help us get it at the best price. Jesse Mulrein helped us with the financing part. He was so helpful and entertaining! :) This was the BEST experience I have ever had at a dealership. I never felt rushed, pressured, judged or like an inconvenience. I appreciate the way Don Davis runs things. Thank you and I LOVE MY NEW CAR! I can't stop smiling. :)

lariat13

12 de nov. de 2013

We actually went to the dealership with several options in mind. Pat was extremely patient with us as we looked at multiple F150's, EDGE's, and Fusion's. I am not exaggerating, we ran all over the lot, asking tons of questions. We finally found the truck we wanted and we told Pat where we wanted to be on it. Marcus helped us get there, no haggling. This is the second truck we have bought from Don Davis and it won't be the last I am sure. No pressure, fair pricing, friendly folks!

NSM

12 de nov. de 2013

We actually went to the dealership with several options in mind. Pat was extremely patient with us as we looked at multiple F150's, EDGE's, and Fusion's. I am not exaggerating, we ran all over the lot, asking tons of questions. We finally found the truck we wanted and we told Pat where we wanted to be on it. Marcus helped us get there, no haggling. This is the second truck we have bought from Don Davis and it won't be the last I am sure. No pressure, fair pricing, friendly folks!

kristin45

11 de nov. de 2013

My experience with Don Davis was very positive. My salesperson, Andrew Rutherford, went out of his way to make my Ford purchase a very positive one. I would recommend this dealership to anyone.

My4Mkz

9 de nov. de 2013

My car buying experience at Don Davis Lincoln was enjoyable. My salesman Warran Upston did a very thorough job in explaining how the Lincoln MKZ works. He has great customer service manners & I will recommend him and your dealership to anyone interested in purchasing a vehicle in the future.Thanks again,Josette

henryatkenson

9 de nov. de 2013

watch if they help you with finance. they will add things to the contract that you don't want

acerat

8 de nov. de 2013

third truck bought at this dealership. my credit is not sterling but they worked with me to get a payment that i could afford and a vehicle matching my specs. Salesman rutherford is indeed a people person and a good down home salesperson. i know that his customers are satisfied and well taken care of.

cowboytim

5 de nov. de 2013

This is the third vehicle We have purchased from Don Davis Ford and each time has been a pleasant transaction. Ishmael was awesome to work with and has followed up beyond what is required. Great employee! We will continue to do business with you in the future. Thank you so much! Tim

AColvard

4 de nov. de 2013

This is our THIRD car that we have bought from Don Davis Ford. We keeping going back to this dealership because of the customer service my husband and I receive especially from Michael Boodagh. He is our sales representative and we wouldn't have it any other way! He is a tremendous help, very knowledgeable and caring. He has always made sure we got the best deal possible! I called him on Thursday 10/31/2013 to have him look for a SUV for me, he had been home very sick and still answered his phone. He found a deal for us, but was not able to be at the dealership (because of being sick) so he set everything up, called his manager and had a sales associate (Will Clark) available to help us. Within an hour we were at the dealership test driving an Explorer. Michael checked in with me several times to ensure everything was going smoothly. Will was also very helpful in showing us the car and getting it ready to purchase, even after we bought the Explorer he helped set up my SYNC (which is amazing!) and walked me through all the details of the car. Having bought a car from another dealership before, I can tell you Don Davis is the best in the business when it comes to customer service. I also want to mention the Finance Department, they were very helpful, my husband and I had a great time talking and joking with them!

Blackhawk145

4 de nov. de 2013

Someone greeted me quickly when I arrived to look at a vehicle. The sales staff was very knowledgeable on Ford trucks, they suggested a truck that best fit what I was looking for. The whole experience went very smoothly. I would definitely recommend Don Davis Ford.

Daning

3 de nov. de 2013

Andrew did a fantastic job!! He went above and beyond to get me the exact vehicle I was looking for!! He made every step of the purchase process easy and totally devoted himself to ensuring we understood how to operate every option on the vehicle! And when minor snags occurred Andrew professionally handled them with grace! (note: there were not many). And most important of all, he satisfied the one person who hates going to car dealerships--my wife!! She was completely satisfied with the whole process!!!

Ashlock

3 de nov. de 2013

We were car shopping, We stopped at Don Davis. Mr Irvin Bunton came out and greeted us. He was not pushy he was very inforative. We looked at several cars. The only reason we bought there was because of Mr Bunton. My husband and I wanted to talk to his supervisor, and tell him how impressed with him we were. . But his supervisor didnt have time. We will refer Don Davis only because of Irvin. You have a top associate. Please thank him for us.Mr and Mrs Ashlock

Razz21

3 de nov. de 2013

Bo was very professional and a lot of help. He met my needs and always had a smile. Very good salesman and a wonderful dealership!

LoyalFordFam

3 de nov. de 2013

Andrew did a fantastic job!! He went above and beyond to get me the exact vehicle I was looking for!! He made every step of the purchase process easy and totally devoted himself to ensuring we understood how to operate every option on the vehicle! And when minor snags occurred Andrew professionally handled them with grace! (note: there were not many). And most important of all, he satisfied the one person who hates going to car dealerships--my wife!! She was completely satisfied with the whole process!!!

BDAWG

2 de nov. de 2013

Jamill was very helpful, but at the same time he stood back and let us make a decision without slamming us with a barrage of sales pitches and trickery. It was a professional process through and through, no gimmicks, just friendly service and good business.

automobile99

2 de nov. de 2013

I had reviewed this ford dealer before because of a problem. Mr Mark Plummer the GM was vey helpful and solved the problem to my satisfaction. yes I would recommend this dealership and Mr Pat Golden

tiffany78

1 de nov. de 2013

The Don Davis Auto Group in Arlington is exceptional. Travis Guertin was my personal carsalesman. He was able to find exactly what I wanted. He stayed with us through the entire process and had a wonderful personality. Jesse Mulrein was our finance guy and he was excellent. I've bought cars before where the finance process was brutal. This by far has been the best car buying experience to date for my husband and I.

Michael Bellar

1 de nov. de 2013

I bought my first Don Davis ford (2014 Mustang gt) on Saturday October 25. The entire experience was totally pain free thanks to my salesman Pat Golden. He really seems to know his stuff and you can tell he enjoys what he is doing. After he helped me with my deal he brought me to the finance dept. where everything was already in order and getting financed was very simple. I got a much better deal than I thought I would. Jesse in finance was very professional and loved talking about mustangs. So financing was pain free and almost fun. Also everyone at this dealership I talked to was so kind to us and very helpful. I was so impressed with this dealership that I went back today (October 31) and bought a new F150 XLT for my wife and again Pat and Jesse were just as easy going and professional as the first time. Thanks !!!!!

Mlbell61

31 de oct. de 2013

I bought my first Don Davis ford (2014 Mustang gt) on Saturday October 25. The entire experience was totally pain free thanks to my salesman Pat Golden. He really seems to know his stuff and you can tell he enjoys what he is doing. After he helped me with my deal he brought me to the finance dept. where everything was already in order and getting financed was very simple. I got a much better deal than I thought I would. Jesse in finance was very professional and loved talking about mustangs. So financing was pain free and almost fun. Also everyone at this dealership I talked to was so kind to us and very helpful.I was so impressed with this dealership that I went back today (October 31) and bought a new F150 XLT for my wife and again Pat and Jesse were just as easy going and professional as the first time. Thanks !!!!!

jerryorear

31 de oct. de 2013

Don Davis Auto Group give the best service of any company regardless what the product and they make it a pleasure to do business with this Firm.

hvgjr45

31 de oct. de 2013

As an owner of a 2004 F150, I drive by Don Davis dealership occasionally to see what's in inventory. I saw a 2013 F150 that really attracted me so I ask an available salesman, Will Clark, to allow me a test drive. Following the drive I asked Will to check on trade value of my 2004. He soon returned with a sales worksheet on the new truck which was within negotiation range of my budget. Although I had not gone there to buy, Will was very cordial and knowledgeable and I enjoyed working with him on acquiring the new truck.

KathyBartz

24 de oct. de 2013

Meet with Warren Upson mid September to early October. I requested to see the Fusion. He showed me the top of the line and explained in detail "ALL" of its accessories--took well over an hour to do so. He followed up with me by phone several times. I told him I would get back with him after my trip to the State Fair. I was also looking at the Buick Lacross at the time. I was trying to make up my mind when he suggested looking at the Lincoln MKZ. I really liked it and the Lacross also, but in the end decided on the Lincoln. I feel that Warren is a sincere and honest young man and that he is an asset to Don Davis-Ford. He was patient, kind and very knowledgeable of your inventory.Timothy Goodman, sales manager, was aware and part of our transaction. Always pleasant, but remained in the background until the final closing. He did OK a slight reduction in price which was appreciated very much.All and all it was a very pleasant experience. I was not rushed or pushed into making a decision. I am very pleased and proud of my new LINCOLN and I will gladly refer Don Davis-Ford to my friends. I cannot say that about all my dealings when purchasing a new vehicle.Kathy Bartz

tiananicole

24 de oct. de 2013

I went to Don Davis Ford first looking for a used suv. I had great connection with Bo. I did leave because I'd found another deal that was better, but even after a great test drive on the used suv at another dealership the connection just wasnt the same. So I came back and spoke to Bo and after talking over all my options I decieded to get the 2014 ford explorer. Bo was the best! I left this dealership with pride, ready to tell all my friends. He sat down with me and my family included himself in the discussion and helped use make the best decision. This was not my first new car, but this was by far the best experience ive had with a sales associate. As long as Bo is there I will difinitely purchase from Don Davis Ford again.

JohnBain007

23 de oct. de 2013

Once again Michael Boodagh and Tim Goodman made this happen for me with the purchase of my second new vehicle within two months. I don't know what I would do without these two employees because they take great care of me every time I come to the dealership, also Danny Reyes takes great care of my service needs. All three of them give me such great service they make me feel like such a valued customer. Mr Plummer, I have spent over $250,000 on sales/service over the last 10 years and its because these three employees that I keep returning to Don Davis Ford Lincoln. I want to thank Michael, Tim, and Danny for a job well done you guys are the best of the best. Thank you,John Bain

ShaCou311

23 de oct. de 2013

Mark Plummer and Don Davis has always taken care of us.. This is our 3rd vehicle we bought and it never fails, always an exciting time dealing with Mark's team.

tpiggee

21 de oct. de 2013

The salesman Otis Mock was very professional and very easy to work with. I would recommend my family to ask for him for future car sales.

ldhill01

21 de oct. de 2013

I have purchased 3 vehicles from Don Davis Ford. The sales staff has always been friendly not too aggressive. Of course as a consumer I always feel like I could have gotten a better price for the vehicle I purchased, but I am satisfied over all except for the amount of time sent after purchase. I came in to Don Davis Ford at around 11:00 AM. I knew I would buy a car that day. The price negotiation and test drive took less than 1 hour. I didn't leave until 2:40 PM. My son had brain surgery that didn't take that long. I do plan to purchase another vehicle in the next 2 years. I will tell the salesman up front, that I will spend no more than 1.5 hours doing so or I will walk away.THIS SITS IS WORSE THAN THE OBAMACARE HEATHCARE.GOV SITE

jelizondo

20 de oct. de 2013

Had several bad experiences with dealerships before arriving at Don Davis Ford. Not only did they immediately show me the cars I wanted to see, but they made the car buying experience fun and found the exact car I wanted. Both the sales side and the financing side were smooth and no one ever made me feel like I was being hassled or taken advantage of. I would recommend this team to anyone!

RobsheenSullivan

18 de oct. de 2013

Jamill Edwards along with the rest of the used car sales staff were extremely helpful and understanding to me with my first time purchasing a vehicle. It made me feel as if I was a member of the family. Since the vehicle I bought was as is no warranty, I took advantage of a two year extended warranty that was reasonably priced.

Brad F

18 de oct. de 2013

Davis Dunn was very knowledgable, friendly, quick, and professional. Jesse Mulrein was quick, freindly, and very professional. I did not have much time to shop and buy and these guys made it happen. Great Experience!!

rusty44

16 de oct. de 2013

Tyrone Robinson was by far the best car salesman we have ever encountered...upfront from the first moment he met us at the door...courteous, polite, knowledgeable, understanding and a pleasure to work with...if you are not recognizing him as a salesman of the year you should be...the whole experience was our best car buying trip ever, no hidden agendas, no haggle, no keeping our keys til we had to get mad to get them back...upfront on the price of car and trade-in value....Thank you for making our day.

David Simmons

16 de oct. de 2013

Tyrone Robinson was by far the best car salesman we have ever encountered...upfront from the first moment he met us at the door...courteous, polite, knowledgeable, understanding and a pleasure to work with...if you are not recognizing him as a salesman of the year you should be...the whole experience was our best car buying trip ever, no hidden agendas, no haggle, no keeping our keys til we had to get mad to get them back...upfront on the price of car and trade-in value....Thank you for making our day.

jrizo

9 de oct. de 2013

We had a great experience at this dealership. Everyone there was very kind and helpful. They made sure we were comfortable while we were being helped.

mflaug1

8 de oct. de 2013

THESE GUYS WERE GREAT!!! MADE ME FEEL LIKE I WAS "FAMILY"...NOT ONCE DID I FEEL I WAS BEING PRESSURED OR ILL-ADVISED...AGAIN, GREAT GUYS!!!!

MARK LAUG, TEACHER

8 de oct. de 2013

THESE GUYS WERE GREAT!!! MADE ME FEEL LIKE I WAS "FAMILY"...NOT ONCE DID I FEEL I WAS BEING PRESSURED OR ILL-ADVISED...AGAIN, GREAT GUYS!!!!

gbryant9

7 de oct. de 2013

My sales person was helpful, knowledgeable and friendly. I was able to test drive any vehicle I wanted to. I,also, was able to purchase the exact vehicle I wanted. I had a good experience with the Don Davis Group.

dabbet1961

6 de oct. de 2013

We has a difficult two days where we had three 2012 Focus SE CPO's sold before we could get to them, and Davis Dunn and the others at Don Davis worked with us to get our Daughter a terrific 2013 Ford Focus CPO for a great price. We had a great finish to a chaotic 36 hour period.

kortnierieck

4 de oct. de 2013

We went in last Monday and I was helped by a new salesman. He was unsure of what he was doing and we were unpleased. Andrew then called us to make everything right and his customer service was fantastic! He helped us get a FANTASTIC deal and exactly what we wanted. He was fast and efficient and knew everything about the trucks! Andrew was great and I would recommend that you ask for him when going to this dealership!

Lwberryman

2 de oct. de 2013

Great service! Warren was awesome and was thorough! He made sure we were taken care of and satisfied. Everyone that assisted were a great help.

la_scott

1 de oct. de 2013

I had an awesome experience at Don Davis Ford. Everyone I came in contact with smiled and spoke. My salesperson, Will Clark was recommended to me by my sister. Will was very knowledgeable about the Ford Focus, my vehicle of choice. He was very thorough in going over and explaining all of the bells and whistles of the Focus.

stephaniedawson98

1 de oct. de 2013

Willie will do whatever he can to beat your expectations everytime. I think the dealership needs more salesmen like him. Seriously he should be in management he listens and does not hard sell he lets the customer make the final descion. Thank you Willie for All you have done for us everytime..

nbenjamin

26 de sep. de 2013

Our experience at Don Davis is one that was very comfortable and satisfying for my wife and I. Andrew Rutherford was extremely informative about each vehicle and its capabilities. He made the decison making process very easy for us to chose between the MKS and the MKZ. Once decided on which car we would go forward with purchasing the paperwork and everything in -between couldnt have gone any smoother. He was very helpful and knowledgeable about the vehicle and he displayed true professional. Even the staff folks were attentive and extrememly courteous. They were not pushy, but pleasant and conversational. Andrew is a consummate professional who truly cares about his clients. He pays attention to details and it is evident that he is MOST concerned about the experience you have with him when putings you in a vehicle. I must say the customer service I experiened at Don Davis was first -class and I would recommend this dealer to all friends and family looking to have an extraordinary car buying experience.To top off the purchasing experience, we met Jesse James, the finance person and WOW. This guy is the best. He was exceedingly lighthearted and funny keeping the deal fun yet serious enough to get it done to our satisfaction, which was priority #1 to him. He paid close attention to details and it is evident that he is MOST concerned about the experience you have at his office versus just getting the finances approved. Jesse was pleasant and conversational, who kept my wife and I entertained and satisfied. He is a consummate professional who truly cares about his clients. During the financing process it can be quite rigid, but Jesse made the experience enjoyable and he was able to give us an outrageously low interest rate that NO ONE else could possible beat! We are very satisfied with the overall experiencee at Don Davis, but these two gentlemen made the experience very memorable and we are very pleased to have chosen Don Davis to purchase our new vehicle from. Thank you for a beautiful vehicle delivered without delay and a car buyng experience that made us feel like family.

srfbaritone

26 de sep. de 2013

I went into the dealership two days ago knowing that I was not an ideal customer (ie...bad credit, no down payment). Will Clark, my salesman, didn't hold that against me. His kind, mild mannered spirit assured me that Don Davis had an exceptional finance department, and would do everything they could to get me into the car of my dreams. Deep down though, I wasn't expecting much. Previous car buying experiences had left me scarred and pessimistic, but to my surprise I was approved! I couldn't believe it-me in a brand new 2014 Ford Focus. It was more than I could've every hoped for. Everyone was friendly, the dealership was clean, and they did what they said they were going to do. I've never had a car buying experience like I had at Don Davis with Will Clark and the Finance Team. I've been telling everyone I know!

nealk

26 de sep. de 2013

Our experience at Don Davis is one that was very comfortable and satisfying for my wife and I. Andrew Rutherford was extremely informative about each vehicle and its capabilities. He made the decison making process very easy for us to chose between the MKS and the MKZ. Once decided on which car we would go forward with purchasing the paperwork and everything in -between couldnt have gone any smoother. He was very helpful and knowledgeable about the vehicle and he displayed true professional. Even the staff folks were attentive and extrememly courteous. They were not pushy, but pleasant and conversational. Andrew is a consummate professional who truly cares about his clients. He pays attention to details and it is evident that he is MOST concerned about the experience you have with him when putings you in a vehicle. I must say the customer service I experiened at Don Davis was first -class and I would recommend this dealer to all friends and family looking to have an extraordinary car buying experience. To top off the purchasing experience, we met Jesse James, the finance person and WOW. This guy is the best. He was exceedingly lighthearted and funny keeping the deal fun yet serious enough to get it done to our satisfaction, which was priority #1 to him. He paid close attention to details and it is evident that he is MOST concerned about the experience you have at his office versus just getting the finances approved. Jesse was pleasant and conversational, who kept my wife and I entertained and satisfied. He is a consummate professional who truly cares about his clients. During the financing process it can be quite rigid, but Jesse made the experience enjoyable and he was able to give us an outrageously low interest rate that NO ONE else could possible beat! We are very satisfied with the overall experiencee at Don Davis, but these two gentlemen made the experience very memorable and we are very pleased to have chosen Don Davis to purchase our new vehicle from. Thank you for a beautiful vehicle delivered without delay and a car buyng experience that made us feel like family.

cabenson01

25 de sep. de 2013

We had a very positive experience from sales to finance. So far with the follow up has been great too. I've called with questions and recieved returned phone calls the same day.

Megan & Mitchel

23 de sep. de 2013

When we first got to Don Davis Ford we sat down and talked with Mark Plummer. He was friendly, helpful and listened to what we wanted. Then we met with Patrick Golden and test drove a truck. He was very thorough in explaining all the features and how to work everything. Pat was very informative and very friendly! After we decided on a vehicle we met with Jessie in the finance department. He was also very friendly and worked as fast as he could to get us in and out. We ended up purchasing a brand new Ford F150 and we feel like we got a great deal on it! They gave us more for our trade than any other dealer had quoted us and they got us into a new vehicle at a price we could afford. The whole experience was quick, easy and exceeded our expectations! Don Davis Ford treated us respectfully and they were all very helpful. We will definitely be back in the future and we will also be recommending them to anyone looking to buy a car. Thank you for a pleasant experience! Good job guys!

herronmm

22 de sep. de 2013

When we first got to Don Davis Ford we sat down and talked with Mark Plummer. He was friendly, helpful and listened to what we wanted. Then we met with Patrick Golden and test drove a truck. He was very thorough in explaining all the features and how to work everything. Pat was very informative and very friendly! After we decided on a vehicle we met with Jessie in the finance department. He was also very friendly and worked as fast as he could to get us in and out. We ended up purchasing a brand new Ford F150 and we feel like we got a great deal on it! They gave us more for our trade than any other dealer had quoted us and they got us into a new vehicle at a price we could afford. The whole experience was quick, easy and exceeded our expectations! Don Davis Ford treated us respectfully and they were all very helpful. We will definitely be back in the future and we will also be recommending them to anyone looking to buy a car. Thank you for a pleasant experience! Good job guys!

PoohakaHoop

19 de sep. de 2013

My dealer wanted to see me in my vehicle as bad as I wanted to see me in my vehicle, outstanding customer service all the way around.

NachonShebaniah Ruhamah BennHaniah

19 de sep. de 2013

My dealer wanted to see me in my vehicle as bad as I wanted to see me in my vehicle, outstanding customer service all the way around.

akb143

18 de sep. de 2013

I have purchased my vehicles with Don Davis for years. This was, by far, the BEST experience I have ever had! Audry is a very communicative, informative and friendly sales woman. I was in a difficult situation with my trade and she made it happen. Audry, helped me find a vehicle to meet my daily needs as a daily driver, family, and price range. I was able to buy a new vehicle which I never deemed possible. Audry made it happen for me. I cannot express my gratitude and appreciation for her enough. This is one sales person that I highly recommend for your next purchase. Audry knows her vehicles inside and out, any questions asked she has answers and she makes miracles happen!! She is highly professional and will go the extra mile for her customers.Thank you again! I also need to thank Tim Goodman and David Barrigan for making my new purchase come true!Angela

davidcarla

17 de sep. de 2013

One of the very best car buying experiences we have ever had. This is our second purchase with Don Davis Auto Group, and willwould definitely encourage others to see this dealer first. Our experience today 9/16/13 with Tyrone Robinson and the entire groupat DD Ford in Arlington was without a doubt excellent. Friendly, knowledgeable, helpful, and above all, they listened to our needsand worked diligently to make the deal happen. We look forward to any future contact we may have need for in the future. We wouldalso highly recommend Tyrone and the entire group. Thanks to all of you.....

Blackbird

17 de sep. de 2013

One of the very best car buying experiences we have ever had. This is our second purchase with Don Davis Auto Group, and would definitely encourage others to see this dealer first. Our experience today 9/16/13 with Tyrone Robinson and the entire group at DD Ford Arlington was without a doubt excellent. Friendly knowledgeable, helpful and above all they listened to our needs and worked diligently to make the deal happen. We look forward to any future contact we may have. We would also highly recommend...

jjknappster

13 de sep. de 2013

Michael is a good listener. He has a deep knowledge about the car I bought and the competitors. Talking with him felt like talking to a friend. He made me feel comfortable but important. He took the time to focus on me and did not allow anything to distract him. I could not have had a better experience! The car is amazing, too. I'm back to an American car again after more than 30 years with Lexus. I bought a new BMW in June 2013 and sold it three months later to buy the Lincoln MKZ Hybrid 2.0. The BMW was a complete disaster. I'm proud to own the Lincoln!

wwiggins

12 de sep. de 2013

Great service! I arrived late and Patrick, Mark, and David (finance) all waited after hours for me. Process was fast and very professional. I will recommend Don Davis to others as well as buy there again. Thanks for all your help.Wes

lindaed

12 de sep. de 2013

This is the 6th vehicle we have purchased from Don Davis Ford Lincoln and every experience has been just great from the beginning to the end.

jwhitt2251

11 de sep. de 2013

They were very aggressive on my trade in value. They gave me $4,000 more for my trade that any other dealership was offering. The made the buying experience quick and easy!

Blessing4eva

9 de sep. de 2013

My daughter and I were told to contact Willie Woodard, we are first time buyer's, it was the most pleasurable experience we've had. Willie is a great person and good salesman. There was no pressure at all, I would highly recommend the dealership but mainly I would recommend Willie he gets the job done all the way to the end process. "YES FOR WILLIE"!!!! Marcia & Brittany Washington

Karen.Metz

4 de sep. de 2013

Love my Focus! I would have been lost the other day if not for the GPS navigation system! The Finance department is slow. My car still needs to be cleaned. There are some questions about the performance I will address when I bring it in to be detailed.

meierw

4 de sep. de 2013

Tyrone was very respectful of my time and made the buying process smooth, quick and easy. His enthusiasm and friendliness is genuine and seems like he's always going to have a good day no matter what.

spb73

3 de sep. de 2013

We saw an Explorer on the internet that caught our attention. We went to the car dealer to see it in person. Althoughthere were 3 Explorers to choose from, the original one was very eye catching. Davis Dunn saw us and was very helpful and patient with our questions. He let us decide what we wanted to do and as he understood our time is precious to us, helped us seal the deal in a timely manner.

hercdriver11

3 de sep. de 2013

Pat Golden was very helpful, friendly and knowledgeable about the product. Jessie in Finance was friendly and explained everything well. Overall it was a a positive experience

diajb

2 de sep. de 2013

It was easy and reasonable. They found the car I wanted at a reasonable price and payments below my previous payments. The staff was friendly and helpful.

Jim Caldwell

24 de ago. de 2013

Will Clark is very personable and was not pushy at all. He did only what we asked, and didn't seem to be trying to hard sell us. He is very knowledgable about Ford trucks, and he is the reason we bought at Don Davis Ford. I value service as much as price, and WIll gave us exceptional service. He is a people person, so sales is a good fit for him. After we finalizing the purchase, it was late at night but Will took extra time to show us again all the features of the truck to make sure we understood. Again, Will is the reason we bought at Don Davis Ford. I would recommend Will to anyone.

ngm322

19 de ago. de 2013

Audrey was a tremendous help - very courteous, patient and understanding when it came to my deciding on the color of my new Escape. Her knowledge of the car and its' functions were excellent - she was very easy to talk to and work with. She will be the person I look for whenever I need to purchase another new vehicle.

JohnBain47

17 de ago. de 2013

Once again Michael Boodagh came through in assisting me in purchasing my new truck and one of many over the years. I wanted to thank Tim Goodman for making it happen. Without Michael and Tim I would not have purchased a vehicle.I have bought lots of cars over the years and they are the best . I'm glad Tim is back at Don Davis, he is an asset to your company. I also wanted to mention Daniel Reyes he is the best service adviser. He has been my service adviser since he started with Don Davis. Mr Plummer, you have 3 great employees. I tip my hat to all 3 of them, they care about their customers. Thanks again, John Bain

kasolly

13 de ago. de 2013

We were able to negotiate a deal that was very satisfactory with no pressure. Our salesperson, Will Clark, was very knowledgeable and willing to take as much time as necessary to answer any and all questions. We would definitely return to this dealership the next time we need a vehicle.

benn1961

9 de ago. de 2013

we were met and greeted upon driving on to lot everyone was exceptional our sales person was great and the finance department made sure that we were comfortable and very attentive overall very good experience.

ercrosland

7 de ago. de 2013

I was referred to Don Davis from a neighbor. Mr Plummer immediately introduced me to Michael Boodagh. Michael Boodagh was very professional, courteous, and knowledgeable. He introduced me to the service team (hopefully dont see them much) and had all of my questions answered, most of them before I could ask them. I have been to many dealerships over the years but Don Davis knows how to take care of there customers. Dustin in finance was quick, friendly and was a straight shooter. Keep up the great work gentlemen. Michael and Dustin have made a customer for life and I will continue to send referrals to Don Davis!! Thank you again. Eric Crosland 2013 F150 FX4

E Crosland

7 de ago. de 2013

I was referred to Don Davis from a neighbor. Mr Plummer immediately introduced me to Michael Boodagh. Michael Boodagh was very professional, courteous, and knowledgeable. He introduced me to the service team (hopefully dont see them much) and had all of my questions answered, most of them before I could ask them. I have been to many dealerships over the years but Don Davis knows how to take care of there customers. Dustin in finance was quick, friendly and was a straight shooter. Keep up the great work gentlemen. Michael and Dustin have made a customer for life and I will continue to send referrals to Don Davis!! Thank you again.

Ahenderson8

6 de ago. de 2013

Awesome customer service! Thank you Tyrone & AC!!!!! I love there wasn't high pressure sales. Great job answering all of my questions and addressing any concerns I had. Wonderful experience!

jesusjglj

5 de ago. de 2013

this review that I am giving and by the way my very first one is because I felt that the sales associate was very informative.and frindely

jess

5 de ago. de 2013

this review that I am giving and by the way my very first one is because I felt that the sales associate was very informative.and frindely

rtreynolds02

2 de ago. de 2013

Absolutely wonderful dealership. Michael Boodagh respected my time, and he most definitely did not employ any high pressure sales tactics. I told him what I was looking for, and he called me when he found it, which was not long after. I would recommend Don Davis Ford, and specifically Mike, to anyone.

Dr. Ryan Reynolds

2 de ago. de 2013

Absolutely wonderful dealership. Michael Boodagh respected my time, and he most definitely did not employ any high pressure sales tactics. I told him what I was looking for, and he called me when he found it, which was not long after. I would recommend Don Davis Ford, and specifically Mike, to anyone.

queenforbes

31 de jul. de 2013

ALWAYS GET GREAT SERVICE FROM DEALERSHIP AND MICHEAL MY SALESMAN NEVER HAD ANY PROBLEMS THAT CANT BE FIXED AND ALWAYS TREATED ME WITH VIP TREATMENT LOVE THE LINCOLN CAR AND ALL THE THINGS THAT COMES WITH IT SO GLAD I PICKED YOU ALL I HAD A ML430 BUT NEVER HAD THIS GREAT OF SERVICE BEFORE.

Churtgva

31 de jul. de 2013

My sales person was amazing he did not just try to put me in anything he found the car I loved I am going to recommend all my family and friends to him

Chrisc071969

25 de jul. de 2013

Tyrone made the entire experience a pleasure. He was friendly, understanding,and knew when to be a salesman and when to be patient as my wife and I deliberated on the purchase of our truck. I would highly recommend Tyrone to anyone looking to buy a Ford product. Mark in finance was also great to work with.

Ashleyw3353

25 de jul. de 2013

Worst service ever!!! They lie about what is really wrong with your car and they're service people do not careRude make you pay $100 just to tell you why is wrong with it

jreyes0390

24 de jul. de 2013

pat golden is professional in what he does. very friendly outgoing person, made me feel at home with don davis. strongly recommend them to anyone

Thisisabigpain4me

17 de jul. de 2013

I was referred to don Davis by Russ Green, I was extremely impressed with Michael Boodagh. He not only made us feel comfortable, he was also very professional and knowledgable. He went out of his way to make sure my daughter had her new mustang that night. even delivered it to her work at 9:30 on a sat. Night. what a guy! I will most definitely go back

Smjerome

15 de jul. de 2013

Although the MKZ brand had initial delivery issues, I can tell you it has been worth the wait. The Sales staff was upfront with the status of the delivery and worked with us to get the car we wanted. They kept their word and provided a wonderful experience upon delivery. We are very satisfied with the experience!

diane.ragon

15 de jul. de 2013

I love my new SUV and the service is awesome at this dealership. I have purchased 6 vehicles from this dealership in the past 4 years

wendyhj

15 de jul. de 2013

My husband and I were extremely impressed with Michael Boodagh. He not only made us feel comfortable, he was also very professional and knowledgable. We came with the intent of only test driving a Lincoln MKX. With Michael's quick attention to our needs, we drove away with a GREAT deal! We were also very happy with everyone involved at the dealership, all the way through the financing. We will most definitely go back to Michael in the future. IMPRESSIVE

BWheeler4902

15 de jul. de 2013

.They helped me when my Focus died- took me home & picked me up the next morning to bring me back to the dealership to get another vehicle. They were SO considerate & helpfu!. They were very respectful to me & my situation. Answered all my questions & explained everything very clearly. They showed me the Fusion they thought I would like at the start, so I didn't waste a lot of time. I did look at a few others briefly , but purchased the original vehicle I looked at. Did not feel pressured at all. They were all very personable while professional, & informative. I felt like the transaction went very smoothly, & I drove away in a beautiful new car. Love my new Fusion!I hightly recommend this dealership & its personnel.

vshuler7570

15 de jul. de 2013

I was browsing the internet for a Mustang when I found the one I was looking for at Don Davis. It was perfect. The internet chat popped up and after a few minutes of chatting I was in contact with Anthony Cooper and he took care of everything from the sale price to a fair price for my trade in. I talked the deal over with my wife and we drove to Arlington and stayed the night. We got up the next morning and were greated by Anthony and Larry before we even got close to entering the dealership. Everything was basically taken care of by email and a couple of phone calls. This is the way all new vehicle purchases should be. No hassle and no pressure. I will be a return customer. The only downside is that it is 6 hours from where I live, but it was well worth the time to drive this far to get a good deal and be treated with respect. Thanks to everyone at Don Davis for the great buying experience.

roebuck123

15 de jul. de 2013

The last three cars we bought was at Don Davis service dep. is the best I have used. I rate D.V. Ford a very dealership.my sales person is Will Clark, he is a great sales person, and he is a very good man to know .Over all a good place too do business.

BW

15 de jul. de 2013

They helped me when my Focus died- took me home & picked me up the next morning to bring me back to the dealership to get another vehicle. They were SO considerate & helpfu!. They were very respectful to me & my situation. Answered all my questions & explained everything very clearly. They showed me the Fusion they thought I would like at the start, so I didn't waste a lot of time. I did look at a few others briefly , but purchased the original vehicle I looked at. Did not feel pressured at all. They were all very personable while professional, & informative. I felt like the transaction went very smoothly, & I drove away in a beautiful new car. Love my new Fusion! I hightly recommend this dealership & its personnel.

New to area

12 de jul. de 2013

Overall good experience. Bought a used truck with VERY low miles. Feel like I got a good deal. Antoine was very nice. Not pushy. I was a little disappointed during price negotiations when a figure was mentioned by Antoine, and then Mark was not able to meet that number. If you are not willing to stand by a price that your salesman offers a customer, then more training and communication is needed within your team. I ended up paying $500 more than that mentioned price. So no "5s", as there is always room for improvement. However, I would recommend your dealership to others.

c2hooter

11 de jul. de 2013

Overall good experience. Bought a used truck with VERY low miles. Feel like I got a good deal. Antoine was very nice. Not pushy. I was a little disappointed during price negotiations when a figure was mentioned by Antoine, and then Mark was not able to meet that number. If you are not willing to stand by a price that your salesman offers a customer, then more training and communication is needed within your team. I ended up paying $500 more than that mentioned price. So no "5s", as there is always room for improvement. However, I would recommend your dealership to others.

metrogurlbigd

11 de jul. de 2013

Salesmen were very friendly, helpful and attentive. Salesmanager was also very helpful and good to work with. We feel we recv'd a good price for the car we purchased and so far are very satisfied with it. We were currently driving a Focus and were pleased with the dependability of the car. That is why we were looking at purchasing another Focus. We also liked the new design. Overall very safisfied with our buying experience.T. Dale & Margaret Brooks

Firecorale

9 de jul. de 2013

My Husband surprised me with my new Lincoln MKT for Christmas! This is also the second car we have purchased from Don Davis Dealerships because they take pride in giving their customers a positive experience . We were fortunate to have Michael Boodagh as our sales associate. He delivered my car to my home and spent a few hours explaining every detail. He helped me set up my sync system with all the settings including: changing the inside lights to my favorite color (which there is plenty to choose from), pairing my phone, setting my navigation to specific places, and showing me how to use voice commands. He also went through all the driving options like (sport mode, fuel efficiency gages, cruise control (which has a car length distance monitor), and parallel parking button, to name a few. Since then, Michael has followed up with us a number of time to see how I'm enjoying driving my new car. I have also called Michael to ask him questions about sync or how to change some settings (I could have found them in the drivers manual) but Michael happily took the time to explain what I needed over the phone. Michael is knowledgeable, friendly, honest and professional. I would purchase another car from Michael Boodagh at Don Davis! NOTE: Since December I have driven over 13,000 miles and have had an opportunity to work with Don Davis service department! (Which Michael facilitated me in working with Daniel Reyes. Daniel was also very knowledgeable, friendly and professional. He asked me if I had any questions and made sure I knew what was being done with my Lincoln MKT (and approximately how long it would take). Daniel checked on my car and gave me an update. When I received my car I was so surprised it was done so quickly and they washed it for me!! Thank You Michael Boodah for make our experience a joy!!

Firecorale

9 de jul. de 2013

My Husband surprised me with my new Lincoln MKT for Christmas! This is also the second car we have purchased from Don Davis Dealerships because they take pride in giving their customers a positive experience . We were fortunate to have Michael Boodagh as our sales associate. He delivered my car to my home and spent a few hours explaining every detail. He helped me set up my sync system with all the settings including: changing the inside lights to my favorite color (which there is plenty to choose from), pairing my phone, setting my navigation to specific places, and showing me how to use voice commands. He also went through all the driving options like (sport mode, fuel efficiency gages, cruise control (which has a car length distance monitor), and parallel parking button, to name a few. Since then, Michael has followed up with us a number of time to see how I'm enjoying driving my new car. I have also called Michael to ask him questions about sync or how to change some settings (I could have found them in the drivers manual) but Michael happily took the time to explain what I needed over the phone. Michael is knowledgeable, friendly, honest and professional. I would purchase another car from Michael Boodagh at Don Davis! NOTE: Since December I have driven over 13,000 miles and have had an opportunity to work with Don Davis service department! (Which Michael facilitated me in working with Daniel Reyes. Daniel was also very knowledgeable, friendly and professional. He asked me if I had any questions and made sure I knew what was being done with my Lincoln MKT (and approximately how long it would take). Daniel checked on my car and gave me an update. When I received my car I was so surprised it was done so quickly and they washed it for me!! Thank You Michael Boodah for make our experience a joy!!

Carp428

8 de jul. de 2013

Tyrone was the BEST salesperson .. He even won my husband over, which is very hard to do when you're in sales!! Great job. Would definitely recommend!!

Bossman97

4 de jul. de 2013

I went to several other dealerships but this dealership has just the car I wanted with the options. Getting it out was quick and easy and everything was explained really well. I sure am coming back here again for that corvette I had my eyes on.

Rod7

1 de jul. de 2013

I'm in the service industry, have been for 42 years. Just transferred to Arlington, TX. Engine light was on, stopped in at your dealership. Daniel Reyes and your Service staff made feel welcome and took care of the problem. They met and went beyond any Expectations I had for service. I have purchase many vehicles over the years and have never had this level of Service. Thank you, to your Service Department. I have 2 children, soon to be driving, the only Dealership I will go to is Don Davis Ford, Arlington, TX. It's refreshing to know great service earns LOYALITY !! You have mine. Rod Miller

holtey

29 de jun. de 2013

Tony was very professional and friendly. He took his time with me and I never felt rushed. After coming back for the second day in a row, he got me to the car I wanted and the price I wanted. His customer service is his strongest and best attribute. As someone who has worked in customer service all his life, he knows what he is doing. He has made a ford buyer out of me.

bigron76006

28 de jun. de 2013

I received a telephone call from the dealership advising that possibly I could get a new truck to replace my current F150 [previously purchased at Don Davis Ford] with the same payment or lower than the one that was currently being paid. I obtained my truck payoff and furnished the salesman my current payment, payoff amount, and the type of vehicle I wanted. The salesman reviewed the numbers and my finance needs and returned a call to me so as to have my truck evaluated. I drove to the dealership and my 2011 Ford 150 was quickly evaluated. Shortly, the salesman advised the deal could be done. Everyone in the dealership was most professional. The sale was accomplished in a timely manner. The F150 I purchased was a Lariat model, as was the previous 2011 model, but with an upgrade of the moonroof and navigation system. Don Davis Ford met all of my expectations and I am very pleased with the purchase. I have been a Don Davis customer for many years. Their customer service is the best. Features such as tire guard, new vehicle introduction meeting, and the responsiveness of the service department are just a few of the things that make Don Davis an outstanding dealership. Although I have been a Don Davis customer for many years [previous Don Davis Dodge] I am sold on Ford primarily because of the ECOboost 3.5L V6 engine. This is the best engine on the market today. The engine is most powerful making towing a breeze and your vehicle very quick when passing another vehicle, and stills gets good mileage. Michael Boodagh was my sales representative. Handsdown he is the best sales representative I have ever met. He is most knowledgeable about the many systems on the vehicle. It would be a good idea to seek him out if you are looking for any vehicle sold by the Don Davis group. Thank you Michael, you have made me a happy man with this new truck.

tsaf4444

23 de jun. de 2013

Unlike some of the other dealerships the price that was advertized was the price I was offered. Irvin was polite and courteous and took care of everything. There was never any pressure to buy or any display of frustration over looking at a number of vehicles to make up my mind. I would recommend this dealership and Irvin for you future purchases and trades. Everybody at this dealership that I came into contact with were decent and professional people.

JerryCantu

22 de jun. de 2013

The fourth vehicle I have purchased from Don Davis and there's a good reason for it, easy sale process and upfront info about the price of the vehicle!

mariah1896

20 de jun. de 2013

I would like to commend Tyrone Robinson on his excellent customer service and knowlege of Ford vehicles. He went above and beyond the call of duty in helping us purchase a Ford Focus, We do not live in the Arlington area, but becasue of Tyrone, his helpfulness, honesty and geniune concern that we were completely satified. Our future Ford purchases will be purchased at Don Davis Ford Lincoln (Arlington).Thanks Tyrone for making this purchase Wonderful!!!!

2724stark

20 de jun. de 2013

We saw the car, a Shelby Mustang, on the Don Davis website. We made a visit and liked the car but did not have time to really speak with a sales person. On our return visit, we were directed to a young salesman, Antonio Correa. He was very knowledgeable about the car and eager to see that we purchased it at a good price. Antonio worked with us and made the process of buying the car easy and surprisingly pleasant. He even laughed at our corny jokes! We would highly recommend the Don Davis dealership to all our friends wanting to purchase a vehicle and will of course advise them to speak to Antonio as he will most assuredly take good care of them!

Marcus

20 de jun. de 2013

I would like to commend Tyrone Robinson on his excellent customer service and knowlege of Ford vehicles. He went above and beyond the call of duty in helping us purchase a Ford Focus, We do not live in the Arlington area, but becasue of Tyrone, his helpfulness, honesty and geniune concern that we were completely satisfied, our future Ford purchases will be purchased at Don Davis Ford Lincoln (Arlington). Thanks Tyrone for making this purchase Wonderful!!!!

CCody08

19 de jun. de 2013

Charlie King was extremely friendly and knowledgeable about all the vehicles we looked at. I explained to him what my expectations were in a vehicle and Charlie went out of his way to insure that my requirements were met. He also helped with getting me the best possible deal and with the best warranty. I would definitely recommend him to my friends and family.

luckyjnz

18 de jun. de 2013

This was one of the most pleasant experiences I have ever had purchasing a vehicle. Unlike prior dealerships and salespeople I have dealt with in the past, Charlie and staff were extremely knowledgeable and friendly. The financing experience was also a breeze. I would definitely recommend purchasing from him and this dealership and would do so again without question. Excellent job!

brentturner56

18 de jun. de 2013

I gave the rating i gave because the staff was excellent, Antonie was professional and friendly. The price of the truck was right, even after dealing with the financial department. I traded in a vehicle and the sales department gave me what i wanted for the trade in, My experience here was so incredibly awesome.

Brent Turner

18 de jun. de 2013

I gave the rating i gave because the staff was excellent, Antonie was professional and friendly. The price of the truck was right, even after dealing with the financial department. I traded in a vehicle and the sales department gave me what i wanted for the trade in, My experience here was so incredibly awesome.

whoop74

17 de jun. de 2013

What a positive experience! Andrew Rutherford has the patience of a saint! I arrived prior to 12:noon and explained my goal to drive out that afternoon in a new car. Andrew listened well and quickly rolled out four different models that reflected what I had described. I looked at all four and drove all four. I eliminated one. Then, I dithered. First, I wanted to see other possible options and wanted to discuss pros and cons. Andrews graciously accommodated that request and I went back to the initial three cars. I was then able to identify the model I wanted, but wanted to see examples of interior and exterior color options. Andrew scoured the lot for me. When I finally made my color decision, the model I wanted with the colors I wanted was not in inventory. Andrew collaborated with Mark Plummer and the next thing I knew, they had found "the" car in the inventory of another dealership. They worked their magic, procured the car, and I happily drove out of the dealership in my new car that same afternoon. Andrew Rutherford spent in excess of five hours graciously and patiently listening to me as I considered possibilities and vacillated between options. I never felt rushed and Andrew gave careful consideration to each of my myriad of questions. I also very much appreciated the fact that he never pushed a more expensive model or option. It felt as if he endeavored to provided candid responses to my pro and con queries. This was our first experience with Andrew Rutherford. My compliments to the Don Davis Group. He serves your organization well!

davidetheredge

16 de jun. de 2013

My mother has purchased several cars from Don Davis Ford Lincoln, most recently from Andrew Rutherford. Even though he was no longer there, I went to Don Davis looking for a car for myself. Everyone was very friendly and helpful. I ended up buying a car from Andrew somewhere else; however, my experience at Don Davis Ford Lincoln was great.

Barbara4868

15 de jun. de 2013

He was very helpful, informed about the SUV, took time to explain each step in the buying process of the SUV, and made things work smoothly between each department.

aaronp_762000

14 de jun. de 2013

Antoine went over and beyond with his customer service skills! He even followed up several times and showed me that he cares for his work. He completely reinstalled my faith in this dealer and made me happy to have bought from them again!

esharp

12 de jun. de 2013

All 5's for this guy! Charlie was very courteous and helpful through the whole process. He had great suggestions to fullfil our needs and even went to McDonalds to get my wife and I some food, since we had not eaten all day. We are very happy with everything! Thanks Charlie

Reno97

10 de jun. de 2013

My 2010 car lease was due to expire 5-18-13. When I know I am going to have to lease a new car, I go to the State Fair in the fall (2012) to look at the new cars. When I walked by the Lincoln MKZ on display, I stopped and told my husband I want that car. We spoke to the representative and she gave me a lot of info. I started receiving information from Ford, even before the cars were in dealerships. In March, I went to the dealer. At the time, not very many cars had been received at any dealership and they were selling almost as fast as they were coming in. We worked for months in getting the price and options I wanted that fit my budget. Tyrone Robinson was the best salesperson I think I have ever had. So respectful and making sure we were taking care of through the whole process. The exterior color, Bordeaux Reserve only came in interiors of the charcoal black and the light dune. I'm a type of person that likes something different. I wanted the hazelnut interior and also the sunshade on back window. Being none could be found in our state or neighboring states, I ended up ordering my MKZ. When Tyrone called me and said the car had come in, he said it was beautiful, the two colors offset each other and really looked nice. Said dealership was so impressed with the look that they would be ordering more MKZ's in those colors. Tyrone told me I was the only one that had this color and options. Of course that will be short lived, and I'll be seeing more and more in the year, just like mine. Everyone at the dealership took care of me. I work in a company that stresses customer satisfaction and ratings of 10. Don Davis Ford has received a "10" from me.

Fran060

10 de jun. de 2013

First Patrick Golden replied to my email in a timely manner answering all my questions. We went in on Saturday and met him. He was exceptionally nice and courteous. In fact all the guys we met were very attentive and made us feel like we were the only people there at the dealership to purchase a car. We feel very good about the deal we made. They did not low ball us on the trade as I was afraid they would. I will recommend the dealership but more importantly I will recommend Patrick.

Frances Gaines

10 de jun. de 2013

First Patrick Golden replied to my email in a timely manner answering all my questions. We went in on Saturday and met him. He was exceptionally nice and courteous. In fact all the guys we met were very attentive and made us feel like we were the only people there at the dealership to purchase a car. We feel very good about the deal we made. They did not low ball us on the trade as I was afraid they would. I will recommend the dealership but more importantly I will recommend Patrick.

badboyblues2000

6 de jun. de 2013

I bought a 2013 Ford F150 Truck from Irvin Bunton in January. I was impressed with his great customer service and professionalisim, that i came back during the Memorial Day Weekend and bought a 2013 Ford Fusion. Irvin was busy with another customer when we arrived, so he had Ezequiel Araiza assist us in the purchase of our car. Ezequiel was very helpful and knowledgeable about the car we were buying that I would recommend him to my friends and family members in the future. Irvin and Ezequiel make a great team for Don Davis!

joancarlos1

5 de jun. de 2013

Carlos and I found the experience at Don Davis Dealership to be a good experience. We went looking for a used car yet had concerns about the price we wanted and were willing to pay. Tony was great to work with. We are very satisfied with our purchase and have already recommended Tony Hernandez and Mark to our friends looking to purchase a car.Thanks so much for all your help.Carlos and Joan Castaneda

jchildress

5 de jun. de 2013

I was very impressed with the way Patrick Golden met me and his knowledge of the Ford Fusion that I bought. He made me feel at ease. He did many things for me for example he setup Bluetooth for me.. I think he did an outstanding job in helping me make a decision. He answered all of my questions. He is a people person.Sincerely Joe Childress

daddy61aa

5 de jun. de 2013

Mr Boodagh showed exceptional knowledge about the Lincoln product and was able to answer all questions we had promptly. The very professional staff of Lincoln sales and finance made the car buying experience stress free for me. I would highly recommend Mr Boodagh and Don Davis to anyone wishing to purchase a new or used Lincoln. My 2013 MKZ arrived in perfect condition.

JessicaCarter

4 de jun. de 2013

I have always been afriad to go to dealerships because it always takes forever! The experience was far from what I thought it was going to be. I am very pleased with Willie and the dealership as a whole! I actually already referred someone to Willie!

royalwconcepts

3 de jun. de 2013

I went in for a 2013 Ford F-150 XL that they advertised for $20,977. I called before I came in and they said they had it. When I got there they said they didn't have it but they had something similar and they would charge me $300 more. Now I understand the bait and switch is common practice but it doesn't make me like it any more. As I was walking away from the salesman, Jason comes out and says "Well I thought you were talking about the single cab truck, we do still have the extended cab" We walked over to the line of trucks and they realized oh, maybe we don't have it. He then went to see if he could find one in the system. He came back with keys for a similar truck and said they would only charge me $200 more. The truck he got the keys for was actually less truck than what was advertised. The truck advertised had chrome bumpers and sync, and this truck had neither. Not sure how less truck means I have to pay more, but that's what he was trying to do. I don't like being lied to or jerked around and these guys did both. I also called back about 30 minutes later and Rachel said they still had the truck and that I should set up an appointment to see it. When I told her that I was there earlier and it was not there, she said oh well they must have sold it. Either they have really bad inventory control or they just enjoy a good bait and switch.

demarestfamily

3 de jun. de 2013

Willie was awesome! He showed us the automobile that we were interested in and did not pressure us to look at other vehicles that we were not interested in. He was attentive to our needs and wants, providing excellent customer service. Furthermore, he is still working for us by keeping a lookout for a second vehicle for us. I will recommend Don Davis Ford and Willie Woodard to any one looking for a vehicle.

demarestfamily

3 de jun. de 2013

Willie was awesome! He showed us the automobile that we were interested in and did not pressure us to look at other vehicles that we were not interested in. He was attentive to our needs and wants, providing excellent customer service. Furthermore, he is still working for us by keeping a lookout for a second vehicle for us. I will recommend Don Davis Ford and Willie Woodard to any one looking for a vehicle.

biancaw

31 de may. de 2013

After a painful divorce, I found myself in an untenable situation with my car. I needed help. Everyone at Don Davis was friendly and helpful. They helped me choose a vehicle that met all of my needs--lower payment, lower insurance and fuel efficient. I am beyond happy and I will certainly recommend Don Davis to others.

vvmyrss

31 de may. de 2013

Extremely pleasant car buying experience. Pat was very knowledgeable and helpful and stayed with us every step of the way. The process went very smoothly and I highly recommend this dealership and Ford in general.

FrancesGulick

31 de may. de 2013

I had a wonderful experience at this dealership! Andrew and Mark were very easy to work with, we never had to wait for anyone or anything as all paperwork was ready for us to sign when we came in. Andrew was prompt and informative with emails but never overbearing or annoying. I thoroughly enjoyed working with him and still contact him with questions, when I have them. I appreciate their hard work and loved working with a dealership who understands the importance of genuine customer service.

Frank

31 de may. de 2013

I had a wonderful experience at this dealership! Andrew and Mark were very easy to work with, we never had to wait for anyone or anything as all paperwork was ready for us to sign when we came in. Andrew was prompt and informative with emails but never overbearing or annoying. I thoroughly enjoyed working with him and still contact him with questions, when I have them. I appreciate their hard work and loved working with a dealership who understands the importance of genuine customer service.

N/A

30 de may. de 2013

I've been to dealerships in the past and never have I ever had this quality of service. Michael Boodagh, Michael Pisarik, & Dustin Hambick gave me exceptional service. I will strongly recommend Don Davis Ford and Michael Boodagh to everyone who is in need of a vehicle. He is an amazing asset to this company and is management material.

bmcglo22

29 de may. de 2013

I've been to dealerships in the past and never have I ever had this quality of service. Michael Boodagh, Michael Pisarik, & Dustin Hambick gave me exceptional service. I will strongly recommend Don Davis Ford and Michael Boodagh to everyone who is in need of a vehicle. He is an amazing asset to this company and is management material.

chris41

28 de may. de 2013

Great customer service, Tyrone Robinson was very friendly and helpful he took his time with all my questions and did not pressure me into buying.

Chris

28 de may. de 2013

Great customer service, Tyrone Robinson was very friendly and helpful he took his time with all my questions and did not pressure me into buying.

frankqueen

23 de may. de 2013

Mr. Dunn proved to the consumate profession! His demeanor and personallity is a perfect fit to auto sales. If he is not your top rated salesman, then Don Davis is missing opportunities. Mr. Dunn is a huge asset to the dealership, one that should be heralded as such. When I or any one I know are in need of anything "car" Mr. Dunn will come to mind and then most certainly will be called! Thank you Mr. Dunn

Dee Warren

22 de may. de 2013

Will Clark was great! Very professional and friendly. Received a greate deal and love my new Ford Flex. Dustin Hambrick was the credit specialist and he worked with me to get my payments where I needed.

vespadoctor1

22 de may. de 2013

Will Clark was great and all the personnel were very friendly and helpful. Price was good and operations of options were explained very well.Thanks

kingt64

22 de may. de 2013

I needed a new car and Audrey helped me to find what I wanted but also what I could afford. Audrey took time to help explain all the things I needed to know and answered all the questions I had. Audrey had helped me find several cars that were in my budget and helped me find just what I was looking for. she was always friendly and very pleasant to work with. A+ will be seeing her again when I need another car!!!!

kingt64

22 de may. de 2013

I just bought my first car form Don Davis and have had plenty of help from there staff. Dustin Hambrick walked me thru the finance proses step by step and always had an answer for any of my questions. very pleasant to have worked with him, always answered my questions and helped me to under stand the finance. was a pleasure to have him do my financing will come back to see him when its time for another new car!!!

my7crown

21 de may. de 2013

Will was great! Very professional and friendly. Received a greate deal and love my new Ford Flex. Dustin Hambrick was the credit specialist and he worked with me to get my payments where I needed them.

dawnbluitt

20 de may. de 2013

I would like to share my experience at Don Davis Ford (Arlington) with salesman Andrew Rutherford. After conducting my research on the 2013 Ford Explorer, my husband and decided that we would purchase this vehicle. After reading the dealer rater reviews I decided that I wanted to deal with Andrew Rutherford because I wanted to see if he actually lived up to the raving reviews I had read on the dealer rater site. I have purchased several cars and have had mixed experiences most have been mediocre at best. I emailed the dealership expressing my interest to come in and meet with Andrew. A very lovely lady, Anna Garcia called me to set up the appointment. I needed an early afternoon appointment however; Andrew wasn't going to be available at that time so Anna offered to set it up with another salesman. I adamantly declined because I wanted to meet with Andrew Rutherford and Andrew Rutherford only!!!! She was able to fit me into his schedule much to my delight!!!! He called me a couple of hours later and introduced himself. I informed him that the reason I had chosen to deal with him was because of his reviews. He assured me that I wouldn't be disappointed. My experience at Don Davis was the best that I have experienced when buying a new car. Everyone that we dealt with was helpful, hardworking, and fair. Dustin, Danny Grady, and Andrew Rutherford made my experience very pleasant. Although I have owned three Fords in the past, I had not driven one in many years!!!! I can assure you that I am back for good! I can definitely see myself doing business with these guys in the future. I would recommend this team and dealership to everyone. You won't be disappointed. I love my new SUV and I feel that I got a great deal on my new 2013 Ford Explorer XLT!!!! It's beautiful, fully-equipped, and I love it!!!!! Thanks again, Mr. Andrew Rutherford, Danny Grady, and Dustin!!!!! People like you, restore people's faith in American products!!!!!! I'm proud to be a Ford owner, once again! God bless you all!!!!

tajuanam

20 de may. de 2013

I went to the dealership as a referral from my manager. I was carrying negative equity on my previous vehicle, and wanted to use the air-check texas voucher, however, I wasn't sure if I would be able to use it, as the vehicle was still being financed. I went in praying for good news and a reliable car, and braced myself for the possible denial and/or a long stay at the dealership. I explained my situation to Willie, and he took a few minutes to look in their inventory, then had a vehicle transferred from another lot. I test drove the vehicle and fell in love with it! I was only there a little less than 2 hours, which was awesome! I worked with Mark Karlis in finance, and he explained everything to me, then we left.

GINAJOHNSON

17 de may. de 2013

This is our second purchase from Don Davis, and we won't car shop anywhere else. As a matter of fact, my Husband is planning to buy a used truck in a few months and Gus will be our salesman for that purchase also. I don't believe a person could ask for a more pleasant experience when buying a new car.

steelesgyrl

16 de may. de 2013

Willie was awesome! He was very professional and made me feel very comfortable with doing business. He didn't try and rush me to make a sale or a decision on purchasing car. He made sure to go over ever detail in depth, making sure I understood. He made it seem more than just a business transaction compared to other dealerships that I had experience with. Thanks Willie!

M Moser

15 de may. de 2013

I just completed a fantastic buying experience at Don Davis Ford in Arlington, TX. I made a call to Mark Plummer and told him what type of used vehicle that i was in the market for and within 24 hours he called me back with a fantastic deal on a low mileage used sedan. Upon visiting the dealership for an inspection and test drive, my wife and i were introduced to Jamill Edwards who provided us with an exceptional buying experience. Mark and his team were extremely pleasant to visit with and they handled all the details with great professionalism. I highly recommend this dealership and look forward to the next opportunity to purchase from them.

scottiesboi

15 de may. de 2013

Antoine was charming, charismatic, polite, patient, and professional. It would be nice if every car salesman was this way. As a returning Don Davis customer from a family of Don Davis customers, it is nice to see that they continue to hire professionals like Antoine.

mgmoser

15 de may. de 2013

I just completed a fantastic buying experience at Don Davis Ford in Arlington, TX. I made a call to Mark Plummer and told him what type of used vehicle that i was in the market for and within 24 hours he called me back with a fantastic deal on a low mileage used sedan. Upon visiting the dealership for an inspection and test drive, my wife and i were introduced to Jamill Edwards who provided us with an exceptional buying experience. Mark and his team were extremely pleasant to visit with and they handled all the details with great professionalism. I highly recommend this dealership and look forward to the next opportunity to purchase from them.Mike MoserArlington, TX.

JR Newberry

12 de may. de 2013

This was by far the best vehicle purchasing experience I have ever had. From the moment we walked into the dealership to look for the new Lincoln MKZ to driving off the lot with the PERFECT car was an absolute wonderful experience. We were in the market for the Lincoln MKZ Hybrid. We test drove it and feel in love. We were blessed to have Patrick Golden as our sales person. He is an outstanding individual and we truly enjoyed having him on our team during this process. He assisted us with the ordering of our vehicle, kept us updated, and gave us to the right personnel in financing. The financing component was very easy. I explained what I wanted and where I needed to be, then they worked their magic and made it happen. I can't thank Don Davis Lincoln enough for making my dream come true. I love the car and I'm so glad I bought from Don Davis Ford Lincoln. Highly Recommended!!!

RosaOrosco

11 de may. de 2013

This was by far the best vehicle purchasing experience I have ever had. From the moment we walked into the dealership to look for the new Lincoln MKZ to driving off the lot with the PERFECT car was an absolute wonderful experience. We were in the market for the Lincoln MKZ Hybrid. We test drove it and feel in love. We were blessed to have Patrick Golden as our sales person. He is an outstanding individual and we truly enjoyed having him on our team during this process. He assisted us with the ordering of our vehicle, kept us updated, and gave us to the right personnel in financing. The financing component was very easy. I explained what I wanted and where I needed to be, then they worked their magic and made it happen. I can't thank Don Davis Lincoln enough for making my dream come true. I love the car and I'm so glad I bought from Don Davis Ford Lincoln. Highly Recommended!!!

Greatfulmother

9 de may. de 2013

The people at Don Davis are truely amazing! I went there to trade my car in because I had to take temporary custody of my cousins twin babies and my family no longer fit in my little car. It took alot of work to get us in a vehicle, but they never gave up until they got us into a 2013 Ford explore.The people there made me realize there is still people that truelly care out there. I will always go to Don Davis and continue to tell people how they where a blessing to me and my Family!!!

lzbthreye

9 de may. de 2013

The people at Don Davis are truely amazing! I went there to trade my car in because I had to take temporary custody of my cousins twin babies and my family no longer fit in my little car. It took alot of work to get us in a vehicle, but they never gave up until they got us into a 2013 Ford explore.The people there made me realize there is still people that truelly care out there. I will always go to Don Davis and continue to tell people how they where a blessing to me and my Family!!!

Kristi Morton

6 de may. de 2013

I was pleasantly surprised by the experience at Don Davis Ford! Will Clark is, by far, the best car salesman I have ever had the pleasure of working with! He was easy to talk to from the get-go, and he listened to everything we had to say. He not only listened, but he paid attention. At no time was he pushy or throwing out the usual sales pitch. We bought a new Ford Edge, and Will got us a great deal on the car and on our trade! The whole experience was actually fun - from the finance guy to meeting the manager before we left. Everyone was so nice and accommodating. The entire environment was different from anything I've experienced before - very laid back and low key, even though they were slammed with customers. As we were being handed off from person to person, everyone gave us their undivided attention and made sure we were happy with each step of the process. I can honestly say that I have a new personal dealership now, and will continue to do business with the folks at Don Davis. I love my new car!!! Thanks Will!!!

kristimorton

6 de may. de 2013

I was pleasantly surprised by the experience at Don Davis Ford! Will Clark is, by far, the best car salesman I have ever had the pleasure of working with! He was easy to talk to from the get-go, and he listened to everything we had to say. He not only listened, but he paid attention. At no time was he pushy or throwing out the usual sales pitch. We bought a new Ford Edge, and Will got us a great deal on the car and on our trade! The whole experience was actually fun - from the finance guy to meeting the manager before we left. Everyone was so nice and accommodating. The entire environment was different from anything I've experienced before - very laid back and low key, even though they were slammed with customers. As we were being handed off from person to person, everyone gave us their undivided attention and made sure we were happy with each step of the process. I can honestly say that I have a new personal dealership now, and will continue to do business with the folks at Don Davis. I love my new car!!! Thanks Will!!!

bdoors

4 de may. de 2013

Each man worked very hard to make it possible for me to get the car I wantedI have been a customer for over 20 years.

sbyron

3 de may. de 2013

Andrew is the best car salesman I have ever worked with and I have purchased many vehicles for both personal and business. He isn't pushy (like most) but you know he is there to help and he responds to every request. We wish him the very best. I would recommend him to all.Steve and Leslie Byron

Mary Baker

2 de may. de 2013

Each man worked very hard to make it possible for me to get the car I wanted. I have been a customer for over 20 years.

happy driver

2 de may. de 2013

I had been shopping around and had visited several dealerships in the last few days. Bo was very informative in answering my questions directly with out beating around the bush. He seemed to listen more than any salesman I have ever dealt with listening to my needs and wants in a new vehicle instead of trying to just get me interested in a random vehicle I was not interested in. We found the perfect car for me that fullfilled everything I wanted in a new car plus more. It was the best buying expierience I ever had. Every time frame mentioned was ment and the process went exactly the way he said it would. If I could change anything about the process or the salesman I would not change ANYTHING it was the IDEAL expierience.

JS1730

29 de abr. de 2013

I had submitted a request for a test drive of a new FX2 F150. I was greeted at the door by name by Pat Golden. We went on a test drive and he showed me around the features of the FX2. I was new to Ford and was amazed at the capabilities. Pat and Jason (Sales Manager) got me over to financing and we worked the numbers and I got a great deal. The service was amazing and everyone was so polite. I can't imagine a better experience at a dealership than then one I had at Don Davis. Go here first, you won't regret it.

annmarie317

29 de abr. de 2013

My father and I had a great shopping experience. We were treated very well thanks to Tony, overall everything went great. Would definitely shop here again.

kfaulk

28 de abr. de 2013

Audrey, Mark & Dustin did a great job starting with the contact to bring me back to Don Davis (Audrey), working with me on the trade (Mark) and going through the financing options (Dustin). This is my 4th vehicle purchased from Don Davis with all my service work being done there through each vehicle I have owned. A great dealership with great people.

toddworley

26 de abr. de 2013

Great experience every time i have bought a vehicle. Michael boodagh is the best. I always send friends and family to see him and to buy from don davis.

ms123654

25 de abr. de 2013

Bo and the Don Davis team where great to work with and very professional. I will highly recommend them and look forward to doing business with them in the future.

blackmanj

24 de abr. de 2013

Dealing with Don Davis Ford and Bobby Jones was so easy. We went only for a test drive of a Ford F-150 with EcoBoost engine - not really intending to buy anything but walked out less than 4 hours later with keys in hand. I will recommend Bobby Jones and Don Davis Ford.

maty04ev

24 de abr. de 2013

My husband and I are very pleased to have gotten the chance to meet Mr. Woodard. We initially intended to buy a used car but got a new one instead. We had seen online the car we wanted but when we got there, it had just been sold. Mr. Woodard showed us other cars and gave us options. When he found a car similar to the one we wanted, I wasn't so sure. Instead of pushing me to get that car that I wasn't so thrilled about, he looked for one that he thought would make me more happy. He wasn't like other salesman that push just to get their sale. He actually listen and took his time to understand what it was we wanted. Never did i felt pressured. He was so patient with us. My dad went with us. He likes to ask a lot of questions that to some sales people might get irritating, but not Mr. Woodard. He answered all our question always with a smile. Never did I thought we would be getting a new car but thanks to Willie we ended up with a new car!!!!!! We are very happy with our purchase. We will definitely come back to see Mr. Woodard. Thanks for all your help.

MOREAR

18 de abr. de 2013

I test drove a 2013 Lincoln MKZ Hybrid and it was a great car to drive and was beautiful. It was the new Bordeaux color with the new interior color (hazelnut) which is awesome and had the newer darker wheels. The retracable panoramic roof is really a wonderful new look for a sun roof. Lincoln has done an excellant job on this car. Technology has been upgraded since I purchased my 2011 MKS. Audrey Roundtree was my sales person and she did a great job with my test drive. She is very knowledgeable on the Lincoln product and made my test drive a positive experience. Don Davis is our dealer of choice.

Terri

15 de abr. de 2013

I would like to compliment one of your salesmen Willie Woodard. Willie was so helpful, polite, professional and really listened to what type of vehicle we were looking for, for our particular needs. This was not our first purchase at this location. We are return customers because of employees like Willie. It was so refreshing to have this type of experience when purchasing our truck. I will defiantly refer Don Davis Ford and especially Willy Woodard (BIG WILLIE) .

noelanderos

14 de abr. de 2013

I am very happy with the service I have been given here! Ezequiel was very nice and easy going! Overall, great sales person and got to drive away with a 2013 Ford Fiesta!! I was also very happy that he was Bilingual, that made my life very easy so that he could speak Spanish so my father could understand everything as well. Very impressed and will recommend people to go! :)

Jbolin1980

13 de abr. de 2013

After a terrible experience at town east ford, Don Davis and Andrew took great care of me and got me the best deal!!! Awesome!!! Go to this dealership, well worth the 9hour drive!!!

zenon2744

12 de abr. de 2013

Just purchased a Ford Focus and had an unexpected pleasent experience at Don Davis Ford Lincoln in Arlington, TX. Our salesman Tony Hernandez was great! He did not pressure us into buying a vehicle like most car saleman typically try to do. Tony provided us with answers for all our questions concerning available vehicles, car fax reports and was very reasonable in negotiating a sales price on a vehicle that we did like. We traveled all the way from Plano, TX to look for a vehicle and was relieved to have found a vehicle we liked and a great salesman who was professional along with the rest of the staff we had the pleasure of meeting. Thank you Tony Hernandez and Don Davis Ford Lincoln!Best Regards,Joe Riley & Yunshu Shi

sys15589

12 de abr. de 2013

Tony is a very nice guy. Even my English is bad, he is very very patient. I will recommend him to my schoolmates.He let me think, and hesitate, not pushing me. That makes me really comfortable.As to the professional knowledge of the vehicles, he spoke really fast with my Uncle and I can barely catch up with them. But my Uncle is very satisfied.And the store is well organized. All in all, five stars. And I hope the Ford Focus I bought will work well in the future.

loney321

8 de abr. de 2013

My husband and I found the staff knowledgeable and friendly and would purchase again from this dealership. Financing was fast and they had the truck we purchased ready by the time we finished the paperwork. We would visit this dealership again.

kcjscott

8 de abr. de 2013

Ishmael was great, he found me exactly what I wanted and the right price. It was quick and painless! We will return for our next car. Thank you!

Noelle87

7 de abr. de 2013

This is the 2nd vehicle my finance and I have purchased through Andrew, working with him is so stress free and relaxing! He makes the process of purchasing a car so enjoyable! He goes above and beyond to make his customers happy and does not let you leave the lot until your are 100% satisfied! Enjoy working with him and will never use anyone else!

eboneaj

7 de abr. de 2013

I'd like to compliment one of your employees, Willie Woodard, for the excellent service he provided me last week. Willie introduced himself and his warm smile and cheerful demeanor made me feel very comfortable and completely relaxed. When we (husband and I) test drove the truck(s), it was effortless and hassle free (well at least for us).The first couple trucks just didnt fit! I probably asked Willie 120 questions (at least)! In which he answered directly and honestly. I appreciate the time he took answering all my questions and I was impressed with his knowledge and expertise. Willie made the entire experience of purchasing my new love, RED FRED (F-150) stress free. I have and will continue to recommend anyone looking for a vehicle to my TruckSuperHero, Willie Woodard at Don Davis Ford. Thanks Yall Ebone' Jackson

Bryannsalahi

5 de abr. de 2013

Ezequiel and the finance team were amazing! They helped us out and made the car buying process actually enjoyable! Couldn't have gone any better! There were no surprises and we left with what we came for with a great deal too. It was like Christmas came early

Kabeg5

1 de abr. de 2013

We went to the dealership just to have something to do. We had been talking about a car, a lincoln mkx, but were not planning on purchasing one at this time. We were approached immediately by Devon Housley as we arrived. He wasn't pushy, friendly, and kind. We can't stand looking at cars, typically because of the high pressure from the sales department. We didn't have this experience at all. He got help from his sales manager when he needed a question answered, but handled himself very professionally and gave us the feeling that he was someone we could trust. We noticed an explorer in the parking lot, the year of the car we were looking for, and color. It had everything we wanted in the lincoln. He showed us the car and we loved it. Honestly, had we not had a salesperson with his demeanor, we might not have even stayed and talked to him. Tony was also an unforgettable experience for our husband and I. What a wonderful man! You are so lucky to have him with your company. We were in and out so quickly. So friendly and efficient. Loved him.

kabeg5

1 de abr. de 2013

We went to the dealership just to have something to do. We had been talking about a car, a lincoln mkx, but were not planning on purchasing one at this time. We were approached immediately by Devon Housley as we arrived. He wasn't pushy, friendly, and kind. We can't stand looking at cars, typically because of the high pressure from the sales department. We didn't have this experience at all. He got help from his sales manager when he needed a question answered, but handled himself very professionally and gave us the feeling that he was someone we could trust. We noticed an explorer in the parking lot, the year of the car we were looking for, and color. It had everything we wanted in the lincoln. He showed us the car and we loved it. Honestly, had we not had a salesperson with his demeanor, we might not have even stayed and talked to him. Tony was also an unforgettable experience for our husband and I. What a wonderful man! You are so lucky to have him with your company. We were in and out so quickly. So friendly and efficient. Loved him.

grbrindle

31 de mar. de 2013

The Don Davis Ford group was very easy to work with. I had been to other Ford dealers in the Arlington area and was very disappointed in the sales organizations and "car salesman" attitude. At Don Davis they were very low key and non-pressure helping me decide on my new car purchase and answering all questions asked. Will Clark was my salesperson. Will treated me the way someone should be treated when making a large purchase. Will was very non pressure and helpful answering all questions with knowledge. From start to finish it was a very enjoyable experience. I would highly recommend Don Davis Ford for any car purchase.

a14m

30 de mar. de 2013

This dealership is the friendliest and most helpful dealership we have ever been to. We acquired a new 2013 Edge and we got a great deal, along with fantastic customer service. Patrick Golden was a GREAT sales man and we know that if the need ever arised, we would come back to this dealership and buy from Patrick again!!!

pkmcgahey1

29 de mar. de 2013

First of all, the friendliness of each person was remarkable. We were greeted with a smile by each person that we saw in the dealership. The friendliness continued throughout the entire process. We first visited Don Davis about a month before our second visit when we purchased our wonderful F-150 on March 23, 2013. On both visits we were not pressured to purchase a vehicle. We were very impressed with this because we had visited another dealership in the metroplex that was extremely aggressive and pushy about making a sale which turned us off immediately! Andrew was very patient, positive and understanding with us as we negotiated. The finance gentleman ( I can't think of his name) was very pleasant as well. Tony A. who completed all the paperwork was also very personable. Don Davis has a superior group of people who work there. I will definitely recommend this dealership to my friends and family! By the way, I absolutely LOVE my new truck. Thank you for a wonderful car-buying experience!

LG

27 de mar. de 2013

Antoine was extremely friendly and helpful! I wasn't sure what I wanted when I initially went in but he helped me through everything! I feel like management or anybody of a superior position should have made their presence known, swinging in and saying high would have done it. The service department could use some work, again, something management should have handled. (I waited 4 hours for a clean, oil change, inspection, etc. ended up only getting a vacuum job because they were apparently out of Mobil one oil) I do understand they're busy so maybe that was the situation yet the office didn't seem too busy. All-in-all I would definitely purchase from Don Davis again, Antoine really did make the experience quick, easy, and absolutely satisfying. Thanks bud!

LuisGiron

27 de mar. de 2013

Antoine was extremely friendly and helpful! I wasn't sure what I wanted when I initially went in but he helped me through everything! I feel like management or anybody of a superior position should have made their presence known, swinging in and saying high would have done it. The service department could use some work, again, something management should have handled. (I waited 4 hours for a clean, oil change, inspection, etc. ended up only getting a vacuum job because they were apparently out of Mobil one oil) I do understand they're busy so maybe that was the situation yet the office didn't seem too busy. All-in-all I would definitely purchase from Don Davis again, Antoine really did make the experience quick, easy, and absolutely satisfying. Thanks bud!

jw55113

26 de mar. de 2013

Michael is always awesome every time we go to don davis. The service and attention to detail is unsurpassed. I would recommend don Davis and Michael to anyone who is interested in a new ford.

chavezoe

25 de mar. de 2013

The dealership was very thorough in the information they provided to us regarding the new 2013 Ford XLT. The staff was very knowledgable and flexible. It was a pleasure doing business with this Ford Dealership. This was my first Ford vehicle.

mattelder14

23 de mar. de 2013

Devan and Dustin provided outstanding customer service. They made the purchase of my vehicle quick and easy. I would recommend to everyone to go see them and Don Davis Autogroup.

s_murray

23 de mar. de 2013

the truck i was interested in was sold but andrew rutherford made sure to get me into another truck at the same price as the other one. he was very thorough and made sure i understood all of the features and operations of my new truck. very pleased with the friendly sales staff

KK Hicks

21 de mar. de 2013

Just wanted to share how nice our experience buying a new Explorer was at Don Davis Ford. Our salesman, Davis Dunn, listened as we explained the product and features that we wanted. He showed us all the available stock and helped narrow down our decision. He was very knowlegable about the cars features and patiently showed us how to operate them. He made sure we were familar with Service and other departments for followup visits. The whole process went very smoothly. We are delighted with our new car and would highly recommend Don Davis Ford and salesman, Davis Dunn.

KKHicks

20 de mar. de 2013

Just wanted to share how nice our experience buying a new Explorer was at Don Davis Ford. Our salesman, Davis Dunn, listened as we explained the product and features that we wanted. He showed us all the available stock and helped narrow down our decision. He was very knowlegable about the cars features and patiently showed us how to operate them. He made sure we were familar with Service and other departments for followup visits. The whole process went very smoothly. We are delighted with our new car and would highly recommend Don Davis Ford and salesman, Davis Dunn.

seald1

18 de mar. de 2013

This was the 4th vehicle I have purchased from them at Don Davis. While the person I usually worked with was no longer an employee there, it didn't seem to matter. There is a no pressure atmosphere that allows you to make decisions on your own once all the options are presented to you. It is really the only place I consider when wanting to purchase another vehicle. They do what it takes in the sales department to make the best deal possible, and then when you go to the finance department it even gets better. I would also like to commend Tony Aguirre on the fine work he does. Even thought I realize its an up sale, once he discovered this was my 4th vehicle purchased there, he made it possible for me to afford the extended 100k mile warranty I always want to buy just in case. All in all, a very pleasant experience where all your employees involved deserve the highest marks possible. Thanks Don Davis from yet another HAPPY CUSTOMER!!!!!!!!! David Seal

seald1

18 de mar. de 2013

This was the 4th vehicle I have purchased from them at Don Davis. While the person I usually worked with was no longer an employee there, it didn't seem to matter. There is a no pressure atmosphere that allows you to make decisions on your own once all the options are presented to you. It is really the only place I consider when wanting to purchase another vehicle. They do what it takes in the sales department to make the best deal possible, and then when you go to the finance department it even gets better. I would also like to commend Tony Aguirre on the fine work he does. Even thought I realize its an up sale, once he discovered this was my 4th vehicle purchased there, he made it possible for me to afford the extended 100k mile warranty I always want to buy just in case.All in all, a very pleasant experience where all your employees involved deserve the highest marks possible. Thanks Don Davis from yet another HAPPY CUSTOMER!!!!!!!!!David Seal

Harley1450

16 de mar. de 2013

Willie Woodard was a very respectful salesman who was able to answer all questions and worked very dilentgly to satisfy my needs for information I will call on him on my next purchase

ssnorris

15 de mar. de 2013

Tyrone was a very knowledgable, friendly, and an expert salesman. He knows his product well and is very good at conveying this knowledge to the customer. He strives to please the customer and goes the extra mile to make sure the customer is satisfied and happy. It was pleasure to do business with Don Davis Auto Group and Tyrone Robinson.

MilagrosMartinez

14 de mar. de 2013

THE CUSTOMER SERVICE WAS PROFESSIONAL AND THEY SEEMED HONEST AND WERE VERY FRIENDLY. THEY WERE NOT AT ALL PUSHY AND WORKED WITH US PATIENTLY. WE WERE SHOWN SEVERAL VEHICLES UNTIL WE WERE SATISFIED. THE ESTABLISHMENT WAS CLEAN AND WELL KEPT. THE PRICES SEEMED FAIR AND THEY WORKED WITH US TO GET US A GOOD MONTHLY PAYMENT.

Twila738

14 de mar. de 2013

I was met quickly by salesperson named Ismael. He didn't waste time and he got things moving quickly. I test drove the truck and liked it. We talked about price and I already knew the truck I was looking at was a good price. We haggled a little longer than I liked on the trade-in value of my vehicle, but I expected it. Everything went smoothly after we settled on the final prices. Financing was quick and easy. The finance guy moved at the speed of light and knew his job well. I was thankful for that because it was late and I was tired. Ismael went over the features of the truck, and even though it was a used truck, he seemed very familiar with how everything worked. All of the bases were covered and all of my questions were answered. I have bought from Don Davis before, and I would buy from them again.

Lane

7 de mar. de 2013

I made contact initially thru their website and received email responses back. I had found the exact car I was looking for and we were able to come up with an exact price thru a few email exchanges. I set an appointment with Pat and he was ready and waiting for me with the car pulled up ready to go. There was zero pressure and all of the numbers matched up to what we had discussed. After our test drive and demonstration we agreed on the numbers and Pat escorted us over to the Finance department. Once again there wer no surprises and no pressure. Things went about as smooth as expected. Once we were done with the finance dept Pat met us again and gave us the update on the car prep and let us know it would be about 45 more minutes and that if we wanted to hang out we could or we could go grab lunch. We went to lunch and after about 45 minutes Pat calls to let me know the car is ready for pick up right on time. Get back there and Pat does a good job of showing me the car's features. I let him know not to go into too much as I am a tech nut and wanted to discover things on my own. We received a thank you email and a thank you card thru the mail and Pat was sure to follow up on an issue I was having with my Ford Sync. All is working great now and I'm very happy with everything.

Daniel D.

7 de mar. de 2013

I came to the dealership only to facilitate an appraisal for my trade and move on to the next two dealerships on my list. However, during my appraisal I asked for a test drive. That's when I met Mr. Rutherford. I can't begin to tell you how refreshing it was to work with a true professional like Andrew. The test drive where he knew just what to highlight and his in-depth knowlegde of all facets of the vehicle; the way he sought clarity to find the true trigger that would keep me from saying no; his positive attitude when I continued to feel uncomfortable; and finally his patience to allow me time to make up my mind. Mr. Plummer is fortunate to have Andrew on his team, along with the best finance manager I've worked with; Mr. Tony Agiurre. Thanks to Todd Blackwell for introducing me to Mr. Plummer, to Mark for drawing me back, and to Andrew and Tony for bringing things together. Thanks all for helping make this possible. Sincerely, Daniel J. Dooley 2013 dark blue F250 Lariat Super Duty

mnunez6560

7 de mar. de 2013

The service was great Antoine Roberson and Jamill Edwards were great salesman they help us pick the right car and I love my new car. Thank you

laneanderson43

7 de mar. de 2013

I made contact initially thru their website and received email responses back. I had found the exact car I was looking for and we were able to come up with an exact price thru a few email exchanges. I set an appointment with Pat and he was ready and waiting for me with the car pulled up ready to go. There was zero pressure and all of the numbers matched up to what we had discussed. After our test drive and demonstration we agreed on the numbers and Pat escorted us over to the Finance department. Once again there wer no surprises and no pressure. Things went about as smooth as expected. Once we were done with the finance dept Pat met us again and gave us the update on the car prep and let us know it would be about 45 more minutes and that if we wanted to hang out we could or we could go grab lunch. We went to lunch and after about 45 minutes Pat calls to let me know the car is ready for pick up right on time.Get back there and Pat does a good job of showing me the car's features. I let him know not to go into too much as I am a tech nut and wanted to discover things on my own. We received a thank you email and a thank you card thru the mail and Pat was sure to follow up on an issue I was having with my Ford Sync. All is working great now and I'm very happy with everything.

Ex-Tundra owner

6 de mar. de 2013

My experience here was great. I emailed about an advertisement on their website, and was surprised how fast I got a response. Soon after Andrew contacted me by phone and I was very pleased with how knowledgeable he was with the F150's. Great service from the start. We setup a time to meet at the dealership and Andrew had a couple of trucks out waiting, ready for me to look at. The friendliness of everyone from Andrew, to Jason Kramer, and to the guys in Finance really impressed me. This was probably one of the best experiences I've had buying a vehicle ever. The only bad thing I can say is that I had to wait until the next day to drive my new F-150 home.. but that was my fault because I got to the dealership so late. Everyone here went above and beyond to make me happy, and ultimately got me a into a truck I absolutely love with a price that works great for me. I will definitely return for my wife's vehicle purchase, and recommend these guys to anyone I know.

my09ultra

6 de mar. de 2013

I came to the dealership only to facilitate an appraisal for my trade and move on to the next two dealerships on my list. However, during my appraisal I asked for a test drive. That's when I met Mr. Rutherford. I can't begin to tell you how refreshing it was to work with a true professional like Andrew. The test drive where he knew just what to highlight and his in-depth knowlegde of all facets of the vehicle; the way he sought clarity to find the true trigger that would keep me from saying no; his positive attitude when I continued to feel uncomfortable; and finally his patience to allow me time to make up my mind.Mr. Plummer is fortunate to have Andrew on his team, along with the best finance manager I've worked with; Mr. Tony Agiurre.Thanks to Todd Blackwell for introducing me to Mr. Plummer, to Mark for drawing me back, and to Andrew and Tony for bringing things together. Thanks all for helping make this possible.Sincerely,Daniel J. Dooley2013 dark blue F250 Lariat Super Duty

jbattyb

6 de mar. de 2013

My experience here was great. I emailed about an advertisement on their website, and was surprised how fast I got a response. Soon after Andrew contacted me by phone and I was very pleased with how knowledgeable he was with the F150's. Great service from the start. We setup a time to meet at the dealership and Andrew had a couple of trucks out waiting, ready for me to look at. The friendliness of everyone from Andrew, to Jason Kramer, and to the guys in Finance really impressed me. This was probably one of the best experiences I've had buying a vehicle ever. The only bad thing I can say is that I had to wait until the next day to drive my new F-150 home.. but that was my fault because I got to the dealership so late. Everyone here went above and beyond to make me happy, and ultimately got me a into a truck I absolutely love with a price that works great for me. I will definitely return for my wife's vehicle purchase, and recommend these guys to anyone I know.

davidd123

5 de mar. de 2013

I went to Don Davis to buy a Ford truck, Jason and Andrew helped me. The experience more than met my expectations. Andrew was very knowledgable, pleasant to deal with and I was left feeling that I had been treated very, very well. I would recommend Don Davis and Andrew to all my friends.

hughedp

5 de mar. de 2013

I spent a lot of time researching mid-size SUVs online before I ever stepped foot into Don Davis Ford Lincoln. I brought my findings with me, knew exactly what I wanted to see, and prepared for the torture that is typical of making a new car purchase. I was pleasantly surprised that there were no hard sell tactics and no negotiating pressure. The sales team was very respectful of my needs and upfront with the pricing. I even received what I had already determined was excellent pricing for my trade-in.Ahmed stayed with me through the whole process to answer every question, ensuring I was relaxed and comfortable. He took the time to demonstrate every feature of the MKX, answered every question, and even introduced me to the service team before I left in my shiny new Lincoln. I will definitely recommend Ahmed and this dealership to my friends and family.

jorkap

28 de feb. de 2013

I went to this dealership on the recommendation of a friend. Everything she told me about Andrew Rutherford and Mr. Plummer was correct and more. Andrew was extremely professional and friendly without being over so. There was not a single question that my wife and I had that he could not answer. He took the time to explain the differences between the Limited (We ended up purchasing) and the XLT. He showed all the options and explained their use. He allowed us to purchase what we wanted, and he did not pressure us in one direction or another. While driving each vehicle he explained the new technology, to us and in some cases over and over again, without loosing his professional and friendly demeanor. The dealership was spotless and everyone we met courtious and wanted to help. I am going to recommend this dealership to anyone looking to purchase a new vehicle.

jor

27 de feb. de 2013

I went to this dealership on the recommendation of a friend. Everything she told me about Andrew Rutherford and Mr. Plummer was correct and more. Andrew was extremely professional and friendly without being over so. There was not a single question that my wife and I had that he could not answer. He took the time to explain the differences between the Limited (We ended up purchasing) and the XLT. He showed all the options and explained their use. He allowed us to purchase what we wanted, and he did not pressure us in one direction or another. While driving each vehicle he explained the new technology, to us and in some cases over and over again, without loosing his professional and friendly demeanor. The dealership was spotless and everyone we met courtious and wanted to help. I am going to recommend this dealership to anyone looking to purchase a new vehicle

Schamb2

27 de feb. de 2013

We have purchased several vehicles at this dealership, this was by far the best we were treated from start to finish. Pat Golden was so knowledgable about every feature we had questions about. He took such good care of us and even offered to follow us home to get the title on our trade in. We were actually just looking and considered not trading in our 2007 Ford F150 and sell it on our own. We were offered such a good deal on the trade in we couldn't resist. Mr. Plummer was willing to give my Husband what he wanted for the trade in. Everyone was so quick and efficeint, even the financing was a breeze to complete.

tomalaymon

27 de feb. de 2013

audrey was the most informative person to deal with in buying a car....absolutely had all the answers that i needed to help me make my decision ...she stayed with me on awsering my Qs even after dark...This was my first new car that i had bought and i am 57 yrs old ..she gave me the comfort and confidence to buy(i know that is her job) but she made me fell relaxed in doing so..I will refer her to whom ever wants to know where i got the car ...So thank girl for your help and i love the truck

Schamb2

26 de feb. de 2013

We have purchased several vehicles at this dealership, this was by far the best we were treated from start to finish. Pat Golden was so knowledgable about every feature we had questions about. He took such good care of us and even offered to follow us home to get the title on our trade in. We were actually just looking and considered not trading in our 2007 Ford F150 and sell it on our own. We were offered such a good deal on the trade in we couldn't resist. Mr. Plummer was willing to give my Husband what he wanted for the trade in. Everyone was so quick and efficeint, even the financing was a breeze to complete.

lksmith1952

21 de feb. de 2013

Everyone was very friendly and very helpful at this dealership. Will Clark was a very personable, and knowledgeable man. He was a major factor in me going ahead and buying the Lincoln MKZ off the showroom floor. Will is an excellent salesman, and I would and will recommend him to my friends.Linda Smith

Mike Irvin

19 de feb. de 2013

Mark Plummer's customer service is beyond compare. Mark makes the often painful car buying experience a pleasure. He insures that everything is handled flawlessly. Highly recommended!

Mi3236

19 de feb. de 2013

Audrey Roundtree is very knowledgable and eager to assist in your purchase. She goes above and beyond to eInsure a pleasurable shopping experience. Audrey expertly guides you through an introduction to your new vehicle. Well done!

RADGuy

17 de feb. de 2013

My wife found a 2012 Ford Explorer online that she really wanted. I took a day off of work to go in, preparing for the beating that usually goes with buying a car. As soon as I walked up a salesperson pounced on me in the hopes of sucking the blood out of my bank account. Actually, what I found was quite different. My salesperson was named Ishmael and he was as honest, easy to work with, and friendly as any car salesman I've ever come across. He made the process far less painful and drawn out as any I've ever experienced and we got the Explorer for a great price and I was out of there in less time that I thought possible.

Mitchel Huffman

17 de feb. de 2013

Tyrone Robinson is a TRUE professional and knows his products! He took his time with us and made sure we understood everything about the car before we made our decision. There was never any pressure to make up our mind which is very rare in the automobile business. Bottom line: It was our lucky day when we met Tyrone so make it your lucky day and go see him and you'll be glad you did...

radguy

17 de feb. de 2013

My wife found a 2012 Ford Explorer online that she really wanted. I took a day off of work to go in, preparing for the beating that usually goes with buying a car. As soon as I walked up a salesperson pounced on me in the hopes of sucking the blood out of my bank account. Actually, what I found was quite different. My salesperson was named Ishmael and he was as honest, easy to work with, and friendly as any car salesman I've ever come across. He made the process far less painful and drawn out as any I've ever experienced and we got the Explorer for a great price and I was out of there in less time that I thought possible.

huffmanm

16 de feb. de 2013

Tyrone Robinson is a TRUE professional and knows his products! He took his time with us and made sure we understood everything about the car before we made our decision. There was never any pressure to make up our mind which is very rare in the automobile business. Bottom line: It was our lucky day when we met Tyrone so make it your lucky day and go see him and you'll be glad you did...

don42

15 de feb. de 2013

Have previously purchased Ford trucks from other dealerships but have never had the one on one experience from the three individuals I dealt with. The purchase of this truck far exceeds any experience I have had in the past. Audrey's knowledge of the trucks operations was excellent. Mark was very helpful.Dustin finished the deal.All three in my opinion were at the top of the game.I would not hesitate to refer freinds to this dealership.

valerie.v.watters

14 de feb. de 2013

We purchased a vehicle from Don Davis/Audrey Roundtree in October and the experience was great. We started to look for a second vehicle and shopped at other dealerships and found that the level of customer service and overall job knowledge could not be beat and we returned to Audrey Roundtree. She is not high pressure, but very knowledgeable and a pleasure to work with. Her follow up was fantanstic, always coming across as caring rather than pushy. Would and have recommended Audrey to other folks.

cruiz

14 de feb. de 2013

Michael Boodagh made my car buying experience very fun and exciting. Very friendly, funny and caring about his customers and what they want. Everything was done perfectly and I got the exact car that I was looking for. I would definitely recommend to anyone looking to buy a car.

steal

13 de feb. de 2013

Andrew was great to work with. He is very knowledgeable about the products and is friendly and patient when sharing his knowledge. His test drive was great; really showed all facets of the vehicle like driving in the city on the highway, through curves and over bumps!

steal

13 de feb. de 2013

Andrew was great to work with. He is very knowledgeable about the products and is friendly and patient when sharing his knowledge. His test drive was great; really showed all facets of the vehicle like driving in the city on the highway, through curves and over bumps!

Cindy R

10 de feb. de 2013

We had a wonderful experience at Don David Auto Group in Arlington, TX. It was a 90 mile drive for us, but well worth it. Our salesman, Will Clark and his trainee Brent, were very friendly. Will was very knowledgeable of all the extra's the car offered and was patient with our questions. I feel they gave us a very fair trade in value on our 2011 BMW X5, and the General Manager, Mark Plummer, offered us the final deal which we accepted with pleasure. We decided to do the 0% financing and Dustin Hambrick, the business manager, was very helpful in explaining all that that entailed. If we love our Lincoln MKX as much in the future as we certainly do now, Don Davis Auto Group will be our "go to" dealership.

rohmer5

10 de feb. de 2013

We had a wonderful experience at Don David Auto Group in Arlington, TX. It was a 90 mile drive for us, but well worth it. Our salesman, Will Clark and his trainee Brent, were very friendly. Will was very knowledgeable of all the extra's the car offered and was patient with our questions. I feel they gave us a very fair trade in value on our 2011 BMW X5, and the General Manager, Mark Plummer, offered us the final deal which we accepted with pleasure. We decided to do the 0% financing and dustin Hambrick, the business manager, was very helpful in explaining all that that entailed. If we love our Lincoln MKX as much in the future as we certainly do now, Don Davis Auto Group will be our "go to" dealership.

LL

4 de feb. de 2013

Willie in Used Sales was awesome. He didnt waste alot of time in getting me in my new truck, it was nice to not be an all day afair. Don Davis' Truck Shop was the reason I was there. I have been using their services for three years and wont go anywhere else. Good people that treat you like a true customer. Willie just continued their way of doing business. I will continue to have my service completed at their Diesel Shop and they will be my first choice for my next vehicle purchase.

rex_savage

4 de feb. de 2013

I had received some smack from another dealership about doing business with Don Davis Ford. But my experiance was a good one. No doubt, I got the best price. In fact others that were offered a chance to beat the price didnt believe me or the price I said I was given by DDF. Jury is out on service. This is my first new F150 or ford so I hope it goes as well as the purchase. Ask for Bobby. He is prompt, friendly and helpful. R Savage Arlington Tx

L-Force

3 de feb. de 2013

Willie was awesome. He didnt waste alot of time in getting me in my new truck, it was nice to not be an all day afair. Don Davis' Truck Shop was the reason I was there. I have been using their services for three years and wont go anywhere else. Good people that treat you like a true customer. Willie just continued their way of doing business.

EvanF

1 de feb. de 2013

Andrew was awesome to deal with before I came into the dealership by helping answer some initial questions over the phone, the entire time I was at the dealership as well as post purchase by taking the time to follow up by phone. Andrew knew I had a tight budget to work with and he went above and beyond to get me the best possible purchase price and the most possible for my trade. His knowledge of the vehicle features and options was insane and his professional and friendly approach to the overall process is without comparisson. I am a car conisure and have visited virtually every major car brands lot at some point and I can whole heartedly tell you that if you purchase a vehicle from anyone other than Andrew Rutherford and Don Davis Ford you have made a mistake.

ckok

30 de ene. de 2013

Tyrone was friendly, helpful, and honest as my wife and I picked out a new Ford Focus. Once we made the decision to make the purchase, the whole process only took about and hour and Tyrone was there to make sure it went smoothly. I've been a Ford/Don Davis customer for nearly 30 years they will always be my first choice when I am in the market for a car.

Hapster

29 de ene. de 2013

This is my first opportunity to work with Don Davis Ford, Robert Howard,Andrew Rutherford. I wish that I had dealt with them sooner. From the beginning of the transaction to the final sale, they were interested in what was important to me versus pushing inventory. Throughout the process they made sure I understood the features, what other options were available and next steps. Sale day was equally easy with departments communicating with each other about me moving to their group so my wait was minimal. Andrew and Mark would be great advocates for folks to work with that either knew what they wanted or needed some guidance about options. Prior to the sale, I already had a positive impression due to advertising; however I plan to share my very pleasant experience with others. Thanks guys!!!

mario

29 de ene. de 2013

i liked the customer service antoine provided me on jan 26, 2013 with the 2008 ford edge. i would highly recommend him to other people for a good service. i will definately go back with him for my next vehicle purchase.

peteshaffer

29 de ene. de 2013

Bo did a great job working with me on my son's 2010 Fusion. It took a great sell for me to get the car. Bo portrayed the true honest and friendly salesman we enjoy working with. He is to be commended for a job very well done!!

austined

28 de ene. de 2013

This is my first opportunity to work with Don Davis Ford, Robert Howard, Mark Plummer and Andrew Rutherford. I wish that I had dealt with them sooner. From the beginning of the transaction to the final sale, they were interested in what was important to me versus pushing inventory. Throughout the process they made sure I understood the features, what other options were available and next steps.Sale day was equally easy with departments communicating with each other about me moving to their group so my wait was minimal. Andrew and Mark would be great advocates for folks to work with that either knew what they wanted or needed some guidance about options.Prior to the sale, I already had a positive impression due to advertising; however I plan to share my very pleasant experience with others. Thanks guys!!!

igarza6

26 de ene. de 2013

Will showed me three vehicles, great customer service, and extreme patience. Not only Will worked with me the sales manager Mark Karlis did everything he could to keep me in the Ford family.

Don

23 de ene. de 2013

This is the second truck we have purchased at Don Davis. Both times the buying experience was wonderful. Andrew was very friendly and helpful throughout the entire process. He explained all the features of our truck in detail. We will be back for our next vehicle purchase.

minyecca01

23 de ene. de 2013

I was on line looking to purchase a new vehicle, I got a response from Don Davis Ford Lincoln. A salesman Andrew Rutherford called me right awayhe knew what I was looking for. He was so friendly and helpful and made myexperience a delight. The employees and the management make you feel sowelcome. They don't treat you like they are just trying to sell a car.Andrew worked hard to find something I would enjoy for years to come, he nevergave up even when I wanted to sometimes. I am a customer for life and Iwill always be grateful to Andrew and the wonderful Don Davis team. I cannotsay enough about Don Davis Ford Lincoln. Andrew was a joy to work with.Two other wonderfuls guys were Tony Aguirre and Mark Karlis. This dealershipis rated Top Ten in my book.

Pittboss

22 de ene. de 2013

I purchased a 2013 Mustang Boss 302, at what I believe to be a very reasonable price, considering the limited production of this vehicle. It took a total of two hours from the time I walked in the door until I was driving off in my new vehicle. Everyone I met on their staff was very friendly, and accommodating. I would highly recommend Don Davis to anyone and everyone.

JamesFelkner

22 de ene. de 2013

This dealership has an excellent service department to provide the best technical support available for the ford vehicles. MR Golden worked with me to provide the best automobile available to satisfy my needs for a second car to provide backup support to my F150 pickup. I would recommend the dealership for anyone who needs a good price and service department coverage. It was a pleasure to do business with Don Davis Ford as I am a happy customer with the results of the negotiation for three automobile purchase in the past two years. James Felkner

mburbank26

21 de ene. de 2013

I purchased a 2013 Mustang Boss 302, at what I believe to be a very reasonable price, considering the limited production of this vehicle. It took a total of two hours from the time I walked in the door until I was driving off in my new vehicle. Everyone I met on their staff was very friendly, and accommodating. I would highly recommend Don Davis to anyone and everyone.

dean.settlemyer

21 de ene. de 2013

I have purchased 5 vehicles in the last two years from this dealership. They are very professional and do not play the back and forth pricing game. They give you their best price up front and without a doubt they beat the competition. Jason Kramer is a top notch sales manager. I have a Ford Focus, Ford Explorer, F150 STX, F250, Jeep Wrangler and my son's mustang that have all been purchased from Don Davis. I travel over 40 miles just to do business with them even after pricing locally.

RWCostello

21 de ene. de 2013

Very easy to deal with and a great attention to the customer! The Sales Manager Jason and Michael were on time for all set appointments. Looking forward to doing more business.

J Edwards

17 de ene. de 2013

Jamil and the others involved with this event treated me very professionally and they were very customer centered with their service. Unlike the jacked around experience encountered at some previous dealerships, this one did not waste my time and they were quick to handle questions or issues. It was a great buying experience and the experience included a follow up call a few days later.

Tonopah

16 de ene. de 2013

Andrew Rutherford assisted me with the purchase of my new Lincoln. He was well informed on all features and was able to quickly assess my personal style and what I was comfortable with which helped to quickly make a decision on the best vehicle model/style for me personally.

elliesammie

16 de ene. de 2013

Andrew Rutherford assisted me with the purchase of my new Lincoln. He was well informed on all features and was able to quickly assess my personal style and what I was comfortable with which helped to quickly make a decision on the best vehicle model/style for me personally.

dougw1

15 de ene. de 2013

My wife and I have not bought a new car since 1991 and Mark and Andy made our new truck buying experience very pleasant and stress free. We will definitely be back to purchase our next vehicle in a couple of years and we will recommend Don Davis Ford to our friends. Thank you, Doug and Sherri Whalen

Charleeb

13 de ene. de 2013

Will was friendly, answered all the questions I had, but was never pushy. I never felt pressured to make a deal, and during the negotiations really seemed like he was earnestly trying to find a way to get me the best deal possible. I left with a great car,and am completely satisfied with the deal.I also wanted to give a shout out to Ezekial (don't know his last name)the young man that was prepping the showroom cars early on the Saturday morning we were there. He engaged us in conversation, and then, while we were waiting for Will to get the keys for the models I wanted to test drive, gave us a mini presentation on the C-Max. He was very knowledgeable about the car, he was very personable, and is a great asset to your company. He was quite convincing and helped me decide to buy the C-Max. It was very noticable that he cares about his work and loves what he is doing. The finance portion of the deal went well, I felt that I was listened to and that a deal was made that was satisfying to all of us. Justin was very helpful, and Danny Grady got us in and out of the paperwork signing in record time. I have purchased many new cars in the past, and I have never had the financing end of things go so swiftly or so smoothly.I want to applaud the Don Davis dealership and the management staff for the attitude of customer service that all of the staff I encountered exhibit. If you are selling alot of vehicles lately I am absolutely convinced it is because of that. Thanks to everyone at Don Davis that helped with my deal-I absolutely LOVE my new C-Max and I am thrilled with my experiences at your company.

erickemp

13 de ene. de 2013

Brandon was very attentive to my needs and was more than willing to work with me to get me into the vehicle I wanted at the price I could afford. My vehicle was serviced top notch. I was very pleased with this dealership.

Charleeb

13 de ene. de 2013

Will was friendly, answered all the questions I had, but was never pushy. I never felt pressured to make a deal, and during the negotiations really seemed like he was earnestly trying to find a way to get me the best deal possible. I left with a great car,and am completely satisfied with the deal.I also wanted to give a shout out to Ezekial (don't know his last name)the young man that was prepping the showroom cars early on the Saturday morning we were there. He engaged us in conversation, and then, while we were waiting for Will to get the keys for the models I wanted to test drive, gave us a mini presentation on the C-Max. He was very knowledgeable about the car, he was very personable, and is a great asset to your company. He was quite convincing and helped me decide to buy the C-Max. It was very noticable that he cares about his work and loves what he is doing. The finance portion of the deal went well, I felt that I was listened to and that a deal was made that was satisfying to all of us. Jason was very helpful, and Danny Grady got us in and out of the paperwork signing in record time. I have purchased many new cars in the past, and I have never had the financing end of things go so swiftly or so smoothly.I want to applaud the Don Davis dealership and the management staff for the attitude of customer service that all of the staff I encountered exhibit. If you are selling alot of vehicles lately I am absolutely convinced it is because of that. Thanks to everyone at Don Davis that helped with my deal-I absolutely LOVE my new C-Max and I am thrilled with my experiences at your company.

anrobinson

9 de ene. de 2013

Michael has been our sales guy for the last 4 cars we have bought! He is very knowledgeable in product and services. If we need something...he is there and on it! He can answer every question we ask. Michael and Don Davis Auto Group are AWESOME! We will continue to buy from them in the future.

anrobinson

9 de ene. de 2013

Michael has been our sales guy for the last 4 cars we have bought! He is very knowledgeable in product and services. If we need something...he is there and on it! He can answer every question we ask. Michael and Don Davis Auto Group are AWESOME! We will continue to buy from them in the future.

Bil Piper

9 de ene. de 2013

We had looked at a new Ford C-Max at another dealership in the metroplex closer to our home in Flower Mound prior to coming to Don Davis last month. We spoke with manager Mark Karlis and he set an appointment to meet with Will Clark. He was fantastic and was able to demonstrate all the features and was MUCH more knowledgable than the salesman we had spoken to at the other location. We were able to work a great deal with him and the entire transaction was great. I will absolutely call Will in the future and go to Don Davis for my next vehicle purchase. Everyone we dealt with, from Mark to Will to Dustin Hambrick in Finance were very knowledgable, courteous, and professional. This is a great team to work with.

NBenson

8 de ene. de 2013

I was in the market for a new or used truck. Utilizing your website I found a vehicle I was interested in at the used lot of Don Davis Nissan. I had previously worked with sales associate Michael Boodagh and was happy with his services and willingness to help. I contacted Michael and he had the vehicle brought to his lot for me to inspect and drive. I informed Michael that I had shopped around at other dealers and he and his manager matched my trade in offer from previous dealerships and offered a fair price on the truck. They treated me with respect and eliminated the game of haggling back and forth. This saved me time, money, and the headache that goes with. I was impressed by the willingness to make a deal happen and will definitely give Don Davis the first opportunity for my next vehicle purchase.

harvey13

7 de ene. de 2013

My brother was helping me select a new(er) car, and we agreed to start out by looking at Fords, since Ford Motor Co. didn't take any of the goofy "bailout money" that others did. So we did some internet research, and found 3 possibilities at Don Davis and one at another dealership.Willie Woodard met us at the dealership, and later Justin Petty came by just to say hi and ask if there was anything we needed (no). Willie then took us to give me a chance to drive the three cars. I would have been satisfied with any of the 3, but really liked one of them. We then went to look at the 4th car, but were unimpressed with the dealership. We then came home and I spent 2 hours finding nothing else of interest on the internet. So I called Willie and told him we would be in Monday (this was Saturday) to finalize things (it would have been Monday before funds would be available). He asked, perhaps being a little bit pushy, if we couldn't finalize things that nite. I agreed and we did so.Danny Grady from the business office handled the paperwork.I was/am very happy with the car, and felt the overall experience at the dealershipwith Willie, Justin and Danny was excellent. I would have no reservations about recommending Willie or the dealership to anyone.

bobster806

6 de ene. de 2013

Both Mark Plummer and Will Clark were a pleasure to work with. Very professional and very responsive to the entire process of buying a vehicle. I will only choose Don Davis Ford to buy my vehicles and will recommend them to everyone I know who needs a vehicle.

schuhouse

4 de ene. de 2013

My wife and I were looking for a vehicle for her use. We haven't puchased a new car in over 12 years, so we were a little overwhelmed with the technolgy and slighlty suprised at the associated cost for it. We knew what we wanted and it was only a question of buying new or used. In light of this, we were still at the dealership at least 7 hours on our own accord. Will greeted us when we arrived in the morning and took care of US until we drove off the lot that evening after dark. He was patient, attentive, and exerted no pressure. He wasn't worried about addressing other potential buyers. We felt great about the purchase (really not an investment) and will hopefully get comfortable with the monthly payment. I woke up the next morning praying I was drunk the day before and that the price I paid was only a bad dream. When I walked out of the house to look in the driveway and saw that beautiful MKX sitting there, that bad boy buyers remorse jumped on my back. It's been two days now, and I think it's gone. WE ARE EXCITED!!!!

east3bks

2 de ene. de 2013

This was our 2nd car with Larry and Don Davis Ford. We knew what car we wanted and we priced other dealers. He gave us the best price with no tricks up his sleeve. He had the car ready for us when we arrived and we finished with paperwork 2.5 hours later. QUICK and PAINLESS!! Will be a customer for life

ltrichel

1 de ene. de 2013

Very friendly, eager but not pushy, worked with me to identify car with most desired features. The two other dealers I visited were good but working with Andrew made the experience a 'family' affair. And then after the purchase was completed the invite to a customer appreciation dinners confirmed the 'family' feeling I experienced throughout the process.

ltrichel

31 de dic. de 2012

Very friendly, eager but not pushy, worked with me to identify car with most desired features. The two other dealers I visited were good but working with Andrew made the experience a 'family' affair. And then after the purchase was completed the invite to a customer appreciation dinners confirmed the 'family' feeling I experienced throughout the process.

Marthamann

31 de dic. de 2012

John was just a lot of fun! We felt no pressure. He went over both cars features - made sure we were comfortable. Sold 2 cars to us. 1 new 1 used.

Mauricia Barnett

29 de dic. de 2012

This was my first time purchasing a car in my name so naturally I was nervous about what the process would be like. Our salesman was Jamill Edwards who was unbelievably kind and hard working. He always returned phone calls and never made me feel pressured into a decision. Whenever we said we were coming by at a certain time he would be available and gave his undivided attention about all of our concerns. It felt like going to meet up with a friend for a fun car buying experience instead of an annoying salesman trying to push you to buy so they could meet a quota. He gave honest answers and opinions to all of me and my parent's many questions. The finance man who he worked with, whom I believe was named Michael, simply put is a magician!!! Despite not being an ideal candidate for purchasing a used vehicle I had an ideal car buying experience. My parents who were with me through the car buying process plan on going back to Don Davis when they want to trade in and buy another car because of the awesome experience I had, and of course they plan on working with Jamill.

PCleveland

29 de dic. de 2012

Will Clark always remembers me, is extremely helpful with the right car to meet my needs. He is courteous, knowledgeable and respectful of my time.

MauriciaBarnett

28 de dic. de 2012

This was my first time purchasing a car in my name so naturally I was nervous about what the process would be like. Our salesman was Jamill Edwards who was unbelievably kind and hard working. He always returned phone calls and never made me feel pressured into a decision. Whenever we said we were coming by at a certain time he would be available and gave his undivided attention about all of our concerns. It felt like going to meet up with a friend for a fun car buying experience instead of an annoying salesman trying to push you to buy so they could meet a quota. He gave honest answers and opinions to all of me and my parent's many questions. The finance man who he worked with, whom I believe was named Michael, simply put is a magician!!! Despite not being an ideal candidate for purchasing a used vehicle I had an ideal car buying experience. My parents who were with me through the car buying process plan on going back to Don Davis when they want to trade in and buy another car because of the awesome experience I had, and of course they plan on working with Jamill.

Happy, Happy, Happy!

26 de dic. de 2012

This was one of the best new car purchase experiences We've ever had. We are a repeat customer to Don Davis Auto Group (from Nissan), largely because of the sales and service experience. Will Clark made the transaction simple and enjoyable. Will and Jason got us straight to the deal I wanted without any back and forth. I came in with my trade and was out the door with my new car in no time! Dustin in finance was great, too. He got us straight to the bottom line and had all of the paperwork organized. We'll be back! Happy, Happy, Happy!

TXShocker

26 de dic. de 2012

The team at Don Davis worked hard to put together a deal that was a win for all involved. Thanks to the efforts of Eric Nelson and Mark Karlis I have a new explorer and they have another satisfied client.

Marcella Banks

26 de dic. de 2012

Andrew was patient, an expert in inventory and differences in vehicles, and took care of our every question. He called to follow up. Although not mentioned by name above, we also met and talked with Danny Grady and Tony Aguire who helped with financing. One of the best experiences buying a car.

HoneyMaKX

26 de dic. de 2012

This was one of the best new car purchase experiences We've ever had. We are a repeat customer to Don Davis Auto Group (from Nissan), largely because of the sales and service experience. Will Clark made the transaction simple and enjoyable. Will and Jason got us straight to the deal I wanted without any back and forth. I came in with my trade and was out the door with my new car in no time! Dustin in finance was great, too. He got us straight to the bottom line and had all of the paperwork organized. We'll be back!"Happy, Happy, Happy!"

jabe69

21 de dic. de 2012

the sales dept. were very freindly and helpful. they did not mind answering all of our questons. they showed us what we were looking for and did not try to sell us something we did not want!

ShawnHolcomb

21 de dic. de 2012

I just bought a 2012 F150 Crewcab FX4 and Andrew Rutherford was my sales guy. He made it very easy to get into my new truck, and with my trade in. He knows everything about these trucks inside and out. Thank you Andrew very much for all your help.

freak2679

21 de dic. de 2012

By far Will Clark was the best salesman I have ever worked with. He wasn't pushy, polite, knew what he was talking about and found the best possible deal for me. I didn't have the best credit but he was able to take care of me and got a me a great deal. Was happy about the whole experience. I highly recommend you seeing Will if you are looking for a good deal. He will work his magic. The fiance team was great to work with as well.

jjmar1518

20 de dic. de 2012

I had a great experience and would definitely buy from Don Davis again! Michael and the gang was very helpful and went over and beyond to make the purchase as easy as possible.

ErinSharp

20 de dic. de 2012

Everyone was great! They made it painless for me. Friendly staff. They have made me a loyal customer for life. I will be referring friends and family to Don Davis!

New Ford Owner

19 de dic. de 2012

The salesman, Willie Woodard, was very friendly, patient, and professional. His knowledge of the particular car I was looking at was very thorough and he took plenty of time to show me how to work the unique features it has. My pleasant experience extended through to the financing portion with Dustin Hambrick who took enough time to explain options and warranty coverages to me. A very painless car buying experience.

rriddle3

19 de dic. de 2012

The salesman, Willie Woodard, was very friendly, patient, and professional. His knowledge of the particular car I was looking at was very thorough and he took plenty of time to show me how to work the unique features it has. My pleasant experience extended through to the financing portion with Dustin Hambrick who took enough time to explain options and warranty coverages to me. A very pleasant car buying experience.

sarasue7777

17 de dic. de 2012

We met Willie Woodard in the parking lot. He was eager to help us out and was wonderful at customer service. We test drove the trucks we were interested The whole process took about three hours. That is fast when buying a vehicle. The truck we bought was in excellent shape and the price we paid made it an awesome deal. The whole experience was wonderful.

TexasBetsy

13 de dic. de 2012

We drove across the metroplex to this Don Davis dealership to look at a Lincoln Navigator we saw online. Devon Housely was extremely helpful, friendly, and knowledgeable. Although we didn't get that particular vehicle, we did come back 2 days later and bought another one they had on the lot. Again, Devon was very helpful, as well as his manager, Michael - sorry, I can't remember his last name - they were both very friendly. When it came time for the paperwork, Dustin Hambrick was very efficient! We would highly recommend this dealership to anyone and we will definitley return when we are in the market for another vehicle. It was worth the long drive from Garland to Arlington to do business with these people!

champdkh

13 de dic. de 2012

I just finished my second new car purchase from Andrew and I will be his customer as long as he is available. He knows the car, he explains things well, he remembers me and what I want, he gives fast service and he got me the deal I told him I needed. I respect that he tries hard to sell me a car, but he in turn respects my time and schedule and doesn't push me beyond where I am willing to go. Having a new car is always great. Buying one isn't always so great. Andrew makes it a good and painless experience. Thanks, Andrew!

r&sbaldwin

9 de dic. de 2012

We received outstanding service from Audrey and Jason and felt no pressure in purchasing a new Lincoln. They were extremely helpful in giving instructions regarding all the bells and whistles on the new car. We are 'old' and needed extra attention and they definitely were patient and helpful with us. We are very pleased with our purchase and would most definitely recommend Audrey and Jason and Don Davis!

maligid

4 de dic. de 2012

In May of 2012, I visited Don Davis Ford Lincoln in Arlington, TX to have repair work done on my 1995 Lincoln Town Car, upon hearing the repair quote my husband inquired about trading in our classic car for a newer vehicle. At the time I was not able to acquire the vehicle I wanted to purchase, so I decided to wait. Fortunately, Mr. Michael Boodagh had suggested I view the Certified Pre-Owned Vehicles on-line to see if I would be interested in one within my price range. After researching, it took about six months before I returned to Don Davis, and it was as if I had just been there the week before. Mr Boogdagh received me with exceptional customer service, making me feel right at home. Because of prior experience with Mr. Boodagh, I would not have wanted to go anywhere else. I only wanted to deal with him. He is gifted in making people feel special and appreciated. We are truly thankful for all the effort focused on assisting my husband and I in getting our newly acquired vehicle. Brandon McGlothlin,an associate of Mr. Boodagh's, was also very cordial. These two young men are a great asset to your company. Job well done!

berniestyers

1 de dic. de 2012

Excellent pre-owned truck purchase experience. Cory was excellent, his sales mgr Michael was great, and Tony in Finance created a pleasant and painless experience!Bernie & Bonita Styers

brad.taylor.98478

29 de nov. de 2012

This is the absolute best dealership I have ever dealt with. Everyone from the sales floor team to the finance team treated my like a member of their family. I called ahead (since I'm 200 miles away) and told them what I was looking for. They had two vehicle waiting for me to test drive when I arrived. There is a reason why Andrew Rutherford has so many positive reviews: you can't beat his service. I bought a vehicle with a very complicated computer system, and he wasn't going to let me leave the lot until I understood everything about it. They've made a customer for life through me, and all of my friends and family will hear about it as well. Thanks guys, my wife loves her new Ford Explorer.

jeffbain09

29 de nov. de 2012

Michael is by far the best salesman you will ever come across. He is incredibly knowledgable about all the vehicles and not at all pushy. He wants to make sure you are 110% happy and it's what you want. Weather you decide that day or a week later he is always there to help every step of the way. I have bought two trucks from him personally and he is the reason I keep returning to don davis. He makes sure everything in the whole sales/finance department works like a well oiled machine. Without a doubt if you are looking for a Ford or Lincoln go see Michael Boodagh at don davis!

Infiniti m45s

28 de nov. de 2012

I was looking for a used luxury vehicle. I was on line searching and found a Infiniti M45s. I drove to the dealership took the car for a test drive we came to a deal and I got a amazing car at an amazing deal. Go see Justin he will take care of you.

Chip Chebuhar

28 de nov. de 2012

Great people, understood my need, very flexible with hours and times, did what they said they were going to do. Simple and Straightforward. No games - easy, productive business transaction with the just the right amount of personal touch.

jrocha38

27 de nov. de 2012

This dealership has been great the past two times that I have purchased a vehicle here. The first time was back in 03 and I was extremely satisfied with everything. About 10 years later, they still have the same great service. I was attended by sales associate Willie who I met once before actually deciding on the vehicle that I wanted. He helped give me and idea of what I could get with my budget and preferences. When I came back to purchase my vehicle, he helped me pick out my truck without hesitation in a very friendly manner. I really liked the way he treated me. He was able to show me the truck i wanted and even clear up some questions and concerns that I had about it. When looking at the actual numbers, he worked hard to get me the best deal that he could. He gave me many different options until we finally reached one that worked for everyone. The rest of the paper work was done in a quick and orderly fashion and I was able to get out of the dealer fairly quick with my nice detailed truck. Overall they did a great job just like the last time which is why I came back to do business with them once again.

wmhoelscher

25 de nov. de 2012

I've always hated car shopping, but Andrew Rutherford, Mark Plummer and Don Davis Ford have changed that. All the things I don't like about car shopping they've gotten rid of. They help you make the right choice, not just sell you any car. They don't pressure you to buy right now, tomorrow is OK. No, they don't want you to leave without a buying a car any more than the next dealer, but if you're not buying today, they'll still take care of you. That's why I just bought my third vehicle from Don Davis.Andrew is friendly and easy to talk to. He knows the cars inside and out. He knows the packages, the options available, what everything does and how it works. He takes the time to explain it to you. He'll even gently let you know if he thinks you're asking for something you don't need. He puts you in control.We really made him work for the deal. We had narrowed down our selection to a Ford and a Dodge. I called and set up an appointment for Saturday afternoon and we looked at the Ford, compared the various option packages and then test drove one. We had to leave because my wife had somewhere to be that night, but I arranged to meet Andrew at Don Davis Dodge, part of the same auto group. Andrew showed me the other car we were considering. He knew the Dodge as well as he did the Ford. It was very valuable for him to be able to say "the Ford is better in this instance, but the Dodge is better in that". After I test drove it, we talked to the Dodge manager and he let us drive it over to the Don Davis Ford dealership where I got to compare them side-by-side and drive one right after the other. Wow! Where else can you do that? Not only that, when I asked to look at the sedan version, he pulled another Ford up there and I got to compare all three. All that and he knew I wasn't buying that night. Unbelievable! They're doing it right! Two nights later when MY schedule allowed it, we came back and after a short test drive to confirm our decision, we bought the Ford. Andrew smiled and laughed with us all the way through the process.The deal was right. We had done our research and knew what the fair price and what we wanted to pay. Andrew had done his research, too. He had all the incentives and bonuses available for us. Our lists agreed and their first offer was right where we thought it should be. By the time we got into the finance office it was after closing time, but not once did we feel rushed. In financing, Dustin patiently explained everything to us and answered our questions in detail. They set up the financing package through our credit union and still got us a better rate than the credit union had offered us.When Andrew brought the car up, he took his time to explain all the electronic features in even more detail than before, made sure we understood how to work everything and sent us on our way. He called the next day to see if we had any questions, and I expect I'll hear from him a couple of more times to make sure I'm completely satisfied.I've found one very minor problem with the dealer prep on the car. It's easily fixed and hardly worth mentioning, but I know they will want to take care of it as soon as I tell them about it. I will happily tell others to shop at Don Davis and to ask for Andrew.

MollyLickteig

14 de nov. de 2012

We took our Ford Explorer into the dealership for service on Monday and while we were waiting we decided to take a look at what was on the lot for sale. A well-dressed friendly man approached us, he introduced himself as Willie Woodard. He was kind and asked us great questions to understand what we were looking for in our ideal vehicle. He was not pushy nor did he seem annoyed as if we were wasting his time; as he understood that our SUV was in service and we were not seriously looking to purchase anything. He was still excited to show us two different SUV's. Willie was EXTREMELY professional and genuinely wanted to get us into an SUV that would suit our needs and wants. Willie and his Manager named Justin worked to get us an amazing deal that we could not walk away from on a Ford Expedition. Willie even stayed late until all the paperwork was done and waved goodbye as we drove off, two of the happiest customers to ever leave that lot. Thank you Don Davis for hiring Willie, we would not have purchased a vehicle from anyone else.

Debbie Robbins

13 de nov. de 2012

Everyone was very friendly and accommodating. Pat our salesperson went above and beyond. The sales manager, Justin was very easy to work with and so was the finiance dept.I would definitely refer friends and family to Don Davis. Thank you

dana.pipkin

8 de nov. de 2012

This was the all-time best experience I have ever had at a dealership. Gus was my salesman and he was fantastic, but everyone there is so wonderful and caring. I would and will highly recommend this company to everyone that is in the market.

4 X Ford

4 de nov. de 2012

I was afraid of not being able to qualify due to the past few years.Easiest car buy ever. Headache free. Thanks Andrew, Danny, Mark, and Jim B.

ohamberlie

31 de oct. de 2012

Everyone was so nice and tried to get me out of the dealership as soon as possible with the vehicle I wanted. Very respectful of my time.

crazynoodle

30 de oct. de 2012

All my questions were answered and I was very happy with the service overall. Andrew took us through the whole process and gave us the confidence to buy from Don Davis.

krazykale69

26 de oct. de 2012

Will was great to work with. I walked in about 5:30 PM on a Saturday knowing the exact car I wanted, and Will got me into it the same day and I drove it home that night.

chunny70

26 de oct. de 2012

Tyrone did an excellent job assessing my needs and made this Navigator purchase the best car purchase experience I've ever gone through. Great job!!!

bburk

25 de oct. de 2012

We purchased a used Honda for our son from Rob Forgy a couple of months ago. We were so pleased with the process, the deal and the vehicle that we decided to trade in an F-250 for the new Ford Escape. Because we were so accustomed to large, gas guzzlers, moving into a smaller, economical vehicle was a tough transition. But, Rob took us on test-drive after test-drive without any hesitation. He was so knowledgeable and patient with us as we tried to decide which vehicle to choose. Once again, Rob and Mark Plummer, offered us a deal we couldn't refuse. We are very happy with the Escape and especially love paying 1/3 the fuel cost. However, I do anticipate that we will trade our Suburban for an F-150 in the near future! We will definitely be visiting Rob and Mark again.

valerie.v.watters

22 de oct. de 2012

The sales person we dealt with was Audrey Roundtree, we have never dealt with such a knowledgeable salesperson. She knew every detail of the vehicle and how to use everything. She took time with us to show us how to operate all features. She persued the sale without being pushy, she is a true asset to the dealership.

AlexTexas

21 de oct. de 2012

This is my first new vehicle purchase and my first time dealing with Don Davis Ford, I dealt with the internet manager Andrew Rutherford. First of all, I spoke with him on the phone after viewing their website and offers, he was not pushy, only accommodating. We set a time to view a truck that I was interested in. I took it for a test drive and he demonstrated an in-depth knowledge of the new Ford 150 4x4 with the eco boost very well. We spent around an hour going over the truck after the test drive. He went over the numbers with me and they met my criteria. I then dealt with Dustin Hambrick in the finance department, he was friendly and worked out a deal with me on the extended warranty, and we were able to come to a finance agreement after a little friendly back and forth negotiating. After the financing was taken care of, Andrew went over some more details about the trucks controls and features for about an hour, he really went out of his way to make sure all my questions were answered and that I was completely satisfied with my new truck and the entire experience. I would highly recommend Andrew to anyone going to Don Davis Ford. Everything went smooth.

Lance Adams

18 de oct. de 2012

Michael went out of his way to make sure everything was satisfactory, even to the extent of coming to my home to set up my home link so my gate would open. He set up the controls so my garage door would open also. I tried to get this to work but I did not have any luck. He called someone out of state and got my home link to work. If he wouldn't have come out I would never have used this device.

grohl

17 de oct. de 2012

Having visited the other local Ford dealerships and had poor experiences, I reluctantly came to Don Davis shopping for a new F150. Pat Golden showed me exactly what I was looking for. I had some questions about features, and both Pat and Mark called me before I made it home that afternoon with the correct answers. On a repeat visit, Drew and I settled on a vehicle for purchase. Drew was extremely thorough explaining all of the vehicle's features and both he and Pat were with me throughout the finalization of the sales process. I cannot emphasize enough the courtesy, professionalism, and how detail-oriented this sales staff is. Thank you for a smooth transaction. Will recommend to anyone looking for a great sales experience.

Genell Harris

11 de oct. de 2012

We first bought a car from Don Davis in 1999, since then we have purchased three more, would NOT go to another dealer. Andrew Rutherford has helped us with the last two cars and it has been a very pleasant experience. The people are great, the service is great, could not be more satisfied with the experience from beginning to the end. THANK YOU! Genell Harris

Terry8306

6 de oct. de 2012

I felt the overall experience was great and I really enjoyed working with Eric through the process. He was proffesional and fair. I also enjoyed working with Dustin in finance. Great job guys!

rayir

30 de sep. de 2012

After having my share of bad internet sales opportunities with local dealerships up to the point of almost giving up, here comes Don Davis and Patrick Golden to restore my faith in a reputable dealership. I found the car online and asked for quote. Patrick responded that car was in route from factory and he would alert me when its in. A week later, he acutally did. I was able to ask questions and negotiate a price via email. I came in on Saturday, did the test drive, and bought it. No games, no gimmicks, no last minute price changes or add ons, no vapor cars (thats my definition of cars that are advertised but mysteriously disappear when you arrive) and just a painless and honest business deal. Thanks Don Davis and Patrick in restoring my faith that your customers are still important and deserve respect and dignity. Do yourself a favor and buy your next Ford here!!!!!!

jokule1946

29 de sep. de 2012

These guys were very honest in our price negotiation of the purchased vehicle and my trade in. After the deal was done, they spent over an hour going over the controls/settings of my new ride. It was, by far, the best new car buying experience I've had. (And my age is 66.)

miller7743

23 de sep. de 2012

Andrew went out of his way to find the cars we wanted. We bought 2 cars from Don Davis and Mr. Rutherford took good care of us! I highly recommend using him at Don Davis!

wilisb

21 de sep. de 2012

I was reffered to Don Davis by my brother, who worked with them through Ford Motor Credit. He said they were the best dealership overall that he had worked with over the 10 years he worked there.From a customer's perspective, I agree 100%. I have bought several cars over the years in Tennessee, Louisiana, and Texas and have never had the pleasurable experience that I had when I bought my first truck at Don Davis in Arlington.

joshuajens

19 de sep. de 2012

My company purchased 3 fleet trucks from Don Davis Arlington. They had the most reasonable prices, gave us the most reasonable trade-in value, and made the whole process as painless as possible. In short, they knocked it out of the park. It will not be the last deal we make with Don Davis. Kudos, gentlemen.

billcarolynsinkler

17 de sep. de 2012

Great place to get a vehicle. Great Customer Service. Very easy to talk to and learn about my vehicle I was purchasing. I always get my vehicles at this location.

nytrini1981

9 de sep. de 2012

I met Will the night before my purchase as he was about to leave, he ushered me in professionally with a smile. He took all the information needed from me that night and told me to come back in the next day so that he can better assist me. Upon my arrival he was with another customer, he explained the situation to me and ask if I did not mind waiting. During my wait he peiodically checked on me to make sure I was ok and to see if I needed anything (we had lots of laughs along the way). At the end of my day I walked away with a spanking brand new 2013 Ford Edge and a smile on face.The staff was very professional and the one thing I liked the most is that they were friendly with a sense of humor and NO pressure. I had plenty of laughs though out the day.I would recommend Don Davis to ANYONE!

MMeadowsblahblah

9 de sep. de 2012

I had a great experience at Don Davis Ford. I traded in my 2004 Lincoln Navigator for a Ford Edge Limited, and I could not be happier. The Salesman and Manager were great to work with. Being recently divorced, I was a little intimated buying a new car on my own, but thanks to the great staff at Don Davis, I walked away feeling like I got a good deal and was well taken care of. Thanks!!!

tgabourie

8 de sep. de 2012

I believe the dealership is ran by very good leadership, Mark Plummer. His employees seem to follow his hard work ethic and friendly attitude. It creates an atmosphere of trust and comfort in buying a quality car. We are repeat buyers and probably will be back.

lcontre

6 de sep. de 2012

I had such a smooth and easy car buying experience at Don Davis Ford. Pat made me feel so comfortable and he was NOT pushy at all. he went above & beyond to keep me informed on every step of the process. Even going in on his day off to check on my sale. He called me and I was impressed by that! I would definitely recommend this dealership to anyone looking for a car, and receommend you ask for Pat Golden if you want a an honest, trustworthy salesman. He was fabulous and i am grinning ear to ear in my new car because of him! Thanks Pat!

kurtrank

6 de sep. de 2012

I purchase trucks often for my service business and have always bought very low mile trucks but not new. I decided to purchase a new driver for myself and Andrew and Mark were awsome. Andrew was waiting for me when I pulled up to show me my new truck, which Mark had dealer traded so that I could see it. Mark also quoted me the price which as I had checked out was very resonable for what I bought. Andrew was super friendly and absolutly no pressure, which turned me off so badly in the past that I refused to purchase from a dealer. Between Andrew and Mark and also Fred in finance (still dont care for the smiley face Fred! LOL)my overall experiance was really pleasant and refreshing from what I had expected. In the past I had a terrible experiance with the Business managers at other dealerships because they high pressered the extended warranties, which I never buy. Fred simply asked and accepted my choice not to purchase one, which was also refreshing. You guys made a friend with me and you will now be my go to guys for all of my truck buying. Would I recommend Don Davis? Hell yes!

Doug H

1 de sep. de 2012

This is my third vehicle I have purchased through Don Davis working with Andrew and each time the dealership was willing to work with me to earn my business. Andrew cares about his customers and listens to them through the buying process. He is quick to return my calls after the sale when I have a question. I have owned my explorer for two years and he is still willing to answer questions about warning lights or features. I was in the auto industry for 5.5 years so price is important to me; on all three purchases I have been involved in the staff worked to earn my business. From the value on my trade, to an interest rate on my financing, to the sales price of the new vehicle, and the service after the sale, Andrew Rutherford and the Don Davis team came through each time.

kenny g

30 de ago. de 2012

got the new f-150 fx-2,larry took good care of me.added a few extras topper,roush muffler.they put it on and did a very good job thanks guys.

JMRudy

29 de ago. de 2012

Eric was Mr. P. He listened to what I wanted and adjusted to my style and met my expectations and needs. Great Job! Eric Rocks!

myles.jones

27 de ago. de 2012

We were treated fairly and respectfully. They found just the right car for us after determining our needs and gave us a fair price with NO pressure. Very friendly staff made the whole experience well worth it. We will purchase from them again and tell everyone we can about their dealership.

Robert Argadine

27 de ago. de 2012

I purchased a new Ford product from this dealership and cannot say enough nice things about the staff, showroom and overall experience of buying a vehicle from this location. They worked with me to obtain the monthly payment I was shooting for also threw in some extra perks on my car purchase that set them apart from other Ford dealerships in my area. Not pushy but helpful in my car selections. Nice place to purchase a car.

kelly.lawless

22 de ago. de 2012

I am very happy with my new purchase. This is the 2nd time I have used Don Davis. They gave me a great deal, got me out of my old loan and into exactly what I wanted and needed. Very friendly staff. Pat Golden is a great attribute to Don Davis. He was very friendly everytime I came to the service dept for oil changes. This is why I decided to come back to Don Davis first and come to Pat for my purchase. I also have had great service through Andrew Duffy in the service department. Burl Thomas was definately a character and fun to work with when signing my contract!Kept me laughing the entire time and explained everything in full. Also his supervisor Danny was very generous and helped me in finding the best interest rate!Great job to the entire staff! Thank you so much!Kelly Lawless

hpgent

21 de ago. de 2012

Irvin was awesome. Friendly, knowledgable, helpful. Listened to our needs and took care of them. Dustin in business also friendly and helpful. Great experience, no pressure. Very professional.

dornetta.dorsett1

20 de ago. de 2012

Mr Willie Woodard,Was very professional, informative and insightful. He made me feel very comfortable as a customer with his ability to communicate and confident that he would offer me something worth my while based upon my request. He didn't try to coerce me into buying something outside of my budget. In fact, he was very geniune in making sure that I was satisfied and needless to say I left smiling from ear to ear with my new 2012 Altima. Thanks again Willie, my husband and I will send family and friends your way. Keep doing your best its appreciated by customers like my us.leadinglady

bridgl

17 de ago. de 2012

Andrew Rutherford showed me the Ford Connect/Transit which I would have liked to own but the height would not have clear my garage door. I was Andrew's aunt by marriage so I do not want the relative connection to interfer with this rating because he earnestly worked to find the vehicle I wanted when I called him. Then he acted in a very professional manner to show all the features of the Transit to make sure I would be a happy customer owning a commercial vehicle. I told him I had really been thinking about the Toyota Prius. I had shopped several dealerships near Duncanville and a few weeks ago I ran by Toyota Irving and sat in the car because I was between appointments and didn't have time to drive it. I knew I wanted a car that got excellent gas milage. He met me at the Don Davis Toyota driving a Fusion/Hybrid which I would have loved to own as well but the price was a factor because it was top of the line. He worked well with all the Toyota staff and got Ramona to answer all our questions. It appears Andrew loves his job and he is very good at selling vehicles.

dealsea

15 de ago. de 2012

Usually I walk away from buying a car with a less than a good feeling, but this time was actually very pleasant. Working with Will Clark was enjoyable and honest which you usually don't say about car salesman. I am very pleased with my experience.

melissa tackett

14 de ago. de 2012

My experience at Don Davis Ford was definately better and more than I expected. Being employed in the Auto Industry for over 11 years, I'll admit I expected the same 'you're just my commission check' attitude I observed at my previous place of employment. So NOT TRUE of Don Davis Ford!!! Mark Plummer is running a TOP NOTCH dealership!! Michael (Boodagh) made my car buying experience extremely easy and fun!! He is beyond attentive to his clients! It was so nice to laugh, (great sense of humor!), and have fun while purchasing a vehicle. While taking my needs and wants very seriously, (and I'm picky), he always kept things light, but extremely professional on any questions or concerns I had. His attention to my satisfaction has continued after the sale - never pushy just friendly and ready to assist! I see him DEFINATELY rising into Management within his industry!! Thank You, Michael!!

Noelle87

11 de ago. de 2012

Andrew was very awesome to work with! He knew exactly what we were looking for and was very honest and upfront about everything! He did such an amazing job and was very detailed and so friendly! We had a horrible experience at car max and were kind of nerveous about continuing to look! He made us both feel comfortble and helped us get the best deal within our price range! My fiance and me put all of trust into him and would do it all over again! Everyone that we know that wants to look for a new or used vehicle, we will be sure to highly recommend him! Can't thank him enough for all his hard work and how much he helped us!!

davids1965

11 de ago. de 2012

I am very pleased to say once again I have had a great experience at Don Davis ford in Arlington. There are many factors that contribute to this happening.The trade of vehicles may have been orchistrated from the inner workings lead by a terrific management team however the transition into my new vehical was made smoothly with the work of Eric. He showed a positive attitude thru-out.The knowledge of my trucks newest improvments in Ford Trucks was very helpful.In fact not only did he walk me thru the options in detail he took the time to address some of them himself allowing me to enjoy some of them immediatly while I learn the rest at my own pace. The delivery of my truck was concluded by providing a touch up cleaning and a full tank of gas. Since then he has given me a follow up phone call just to assure me if I have any questions or need help not to hesitate to stop by or call.Thanks Eric for your service. As a added appreciation of service I would be remissed if I did'nt mention the work of the finance department.I know that I came in needing a little help and they were able to get it for me.I love my new Ford Lariet and appreciate every one at Don Davis for providing a great buying experience

Diane.Wright

10 de ago. de 2012

My husband and I were treated as VIPs. We were welcomed in immediately when we arrived at the dealership. We called ahead with the description of the car we wanted, and they had the car under a shade already cooling. We were offered cold water to drink because of the heat in a Texas July. Both Eric and Burl were extremely polite, and so respectful. We were informed of all of the car details including meeting the staff who would be changing the oil and upkeep of the car. I could not have been more impressed. When Eric and Burl were doing their work to get us the car, the rest of the dealers kept us company and talked with us. The General Manager kept checking in on us to make sure everything was going well. I can't imagine ever looking for a vehicle anywhere else.

tlg2260

8 de ago. de 2012

My car sales consultant was David Luginbill. He was great to work with! Very professional and attentive. Will definitey recommend Dealership and David.Ted Gomez

kcheit

4 de ago. de 2012

Don't even bother to stop,just wave as you drive past,the oter Ford dealers in the aea aren't much better This facility just makes the purchasing experience even more excruciating

rpenn

2 de ago. de 2012

I bought a beautiful brand new Gotta Have It Green Boss 302 working with Mark Plumber on the phone and Andrew Rutherford at the Dealership. Car purchases can take awhile, especially with a car like this, though Andrew was in no hurry, and made me feel comfortable during the purchasing process. He stayed half an hour after the dealership closed to show me everything the car had to offer. This is my first ever Ford purchase, and I'm VERY glad he gave me a demo on how to use the Microsoft Synch technology that came with the car. I could spend days learning how to use everything, though the 15-20 minute car demo was a good jump start.There was 1 little snag in financing that I had to follow up on, though all in all it was a great experience with a great deal and I'm thoroughly enjoying my new Boss 302 with no regrets!

richardca

1 de ago. de 2012

Provided the car and features that I wanted most. Went the extra mile to ensure I was satisfied with the product and services provided. Followed up after purchase to see if I had any questions or concerns that he could help with. A+

greg.pruett

31 de jul. de 2012

Tyrone was honest and helpful. He cut right to the point and told us the price of the cars in terms I could understand and that helped me get a good deal. Other dealers made me give my name and address and take an hour to find out what a car really cost. Tyrone did not ask me for any of that. He explained a lot of the reasons behind prices they had. This is my second car to buy from Don Davis. The last time I went to other dealers first and remarked that Don Davis was way better in service. After the sale, they took care of my car well too. I swore I would start with them the next time I buy a car. I didn't start with them this time either, but I wish I had. Maybe next time I will learn my lesson and shop for cars at Don Davis first.

toots84

31 de jul. de 2012

I must admit, this was the best new car buying experience I've ever had. At first I dreaded the thought of buying a new car, but I went online, found what I wanted, was contacted by Andrew Rutherford at Don Davis Lincoln in Arlington, made an appointment, test drove a similar car and told him if he could find me the package I wanted on the car we had a deal. I thought, as in my past dealings with car salesmen, he would try to talk me into buying a car that was on the lot, but to my surprise he immediately started looking for the car I wanted, found it and I took possession in about a week. Unbelievable! I highly recommend Don Davis Lincoln in Arlington, and Andrew Rutherford! Thanks again Andrew!!My thanks to Mark Plummer. The wheels on the car I purchased had cosmetic defects and he said they would be replaced.A stress free car buying experience indeed!

Jonathan

29 de jul. de 2012

I went to Don Davis ford because I have been in the market for a mustang . Went to see Bo in used sales and got me into the car I was looking for everything great until a week later radiator busts and got engine oil leaking into it , looking like severe damage but I'm not sure took it up to the service department at the same dealership and the said that the best they could do is give me in house rates on service and they really can't even look at it for 3 days . Not a pleasant experience to say the least , keep posting updates and let you know if the come to there senses and actually treat me like a customer.

Jonathan

27 de jul. de 2012

Just bought used mustang looking for good deal because money's tight everything seems great got dream car but today week after purchase radiator busted and engine oil in it . Which is not good news means extensive work dealer said the would help with repair cost on a vehicle I just got . That's what I get for trusting buying something as is . I we see how much there really plan on helping out . Keep all posted

gs2128

27 de jul. de 2012

Great experience. Pat was a great salesman and provided all support and information we needed. I will go back to Don Davis for any future dealings or purchases and recommend them to others.

TomDuff

26 de jul. de 2012

Mt questions were answered when I asked them and they worked with me to get me in something I wanted at a price I could afford.

kasey1905

24 de jul. de 2012

My husband and I were greeted with smiles and every question we asked had an answer. Mr. Farrow was very helpful and made everything very casual and even fun. He understood our needs and got us a great car. Our car is our first new car we have ever bought and we love it!

amy clasen

24 de jul. de 2012

everything was wonderful and a great experienceAndrew was a pleasure to work with and the customer care went above and beyond!I would definately recommend this dealership

BERNABE

21 de jul. de 2012

ROB FORGY IS VERY PLEASANT TO DEAL WITH.BEST SERVICE EVER.WILLREFER FAMILY AND FREINDS TO DEAL WITH ROB FORGY.HE IS THE BEST.THANK YOU REGINAFRANCES BERNABE

jamesamburn

18 de jul. de 2012

Mark,This weekend I purchased a F150 XLT Crew Cab from your dealership, I also purchased a mustang for my daughter some years back. I have and would recommend Don Davis as a fair and reputable dealership, this is why I drove an hour from Bluff Dale Texas.This is my problem during financing Beryl Thomas quoted me an interest rate over 6.5% for 60 months, I mentioned to him that with my credit score over 700 I should get a better rate and mentioned I would be back on Monday when I received my offers from other lenders. He seemed surprised when I said I would not take delivery until then. Danny Grady introduced himself and I explained my concern, it said that he would make an exception at 4.99%. I went ahead and signed the contract. Bank of America contacted me with a rate of 3.12% for 60 months.This is my concern, in contacting Ford Motor Credit it was stated that the dealers can markup the interest rate regardless of what the customers credit score may indicate to acquire additional profit. As you can see this is deceptive practice if it is not mentioned. I will pursue further action with your dealership and Ford Motor Company to voice my dissatisfaction with this practice, but really your dealership will lose much more, a CUSTOMER for life. Refinancing the vehicle is in the process.

wildmanwg

17 de jul. de 2012

great experience with your sales person Tyrone Robinson. absolutely honest and up front with me on every concern or question I had. Tyrone did not try to just sale me a car but made me feel at home and like I was more than just another sale to be made.Dustin Hambrick was just as honest and very attentive to all my questions and needs. because of these two gentlemen you have earned a life long customer.

5lbbass

16 de jul. de 2012

As a multiple repeat buyer of Ford trucks, I leveraged Edmunds.com to inquire about a 2012 F-150 with local dealerships in the Dallas/Fort Worth area. Andrew from Don Davis was one of the most responsive to my inquiry. He provided good customer service and competitive pricing. Don Davis had plenty of variety in their inventory to help me make the decision in what I wanted, and Andrew as willing to source from other locations if necessary. The staff at Don Davis worked to win my business on financing as well, meeting my banks rate and providing an additional incentive. When you purchase a new vehicle, you are also signing up for a long term relationship with a company, both the brand and the dealership. In this case, we are off to a good start!

LoFamily

12 de jul. de 2012

The car was nice and the price was very affordable; Chauncy Farrow was very helpful, considerate, and as for the customer service it was beyond our expectations.

whiskyrik

11 de jul. de 2012

I had purchased two Fords from Don Davis in the past 18 months, so my purchase on 7/10 was an easy decision. Andrew in Sales was very knowledgeable concerning the features of the Fusion and understanding of my goal for a new Ford Fusion. He went "all-in" to get me the vehicle I wanted, and Dustin in Finance was top notch also. My thanks to the management team also for having such a great bunch of guys on staff. I will definitely refer this dealership to anyone in the market for a vehicle.

Susie9999

10 de jul. de 2012

I dreaded buying a car more than words can even begin to explain. I was not in the mood, didn't have a clue what I wanted, didn't know where to start. The need for a car happened so suddenly I just was not prepared. I had been recommended to Jason by my brother-in-law and thought okay...I am gonna trust you and take the leap. IT WAS THE BEST LEAP I HAVE EVER TAKEN!!!!!!! EVER!!!!!I have never had such an easy experience, more professional experience, brainless experience in my life. I told Jason I wanted 4 things in a car (SUV)...leather, power windows, power seats, and a seat comfortable for my husband, he has cancer in his spine so sitting in a car seat can be a huge challenge. I did not care about anything else, now I cannot say the same for my husband, he likes all the toys, bells, and whistles. Me, could care less. Jason took it from there, had the car ready, had a sales person ready to devote his evening to us, and got this deal completed in a matter of hours, maybe 2? It was the best car buying I have ever experienced!!!! Andrew knows his cars, knows how to work all the bells and whistles, and is very patient with my standing him up time and time again. He just steps up to reschedule, my life is so hectic right now but he does not complain, just smiles and reschedules. I want to thank Don Davis for the best car buying of our lives. We have bought many many cars over the last 37 years of marriage, I get tired of them, so many many cars and by far, this was the BEST!!! Would I recommend Jason and his staff at Don Davis...ABSOLUTELY!!!!! I already have!!! Thanks Jason for the best ever!!!

myford12

9 de jul. de 2012

willie was a good guy that did not beat around the bush with all the bs that most people give you thanks willie ill send more guys your way

berylthompson

4 de jul. de 2012

Great price on automobile. Approached as soon as we drove up with a friendly smile and eager to help us. Would recommend this dealership to friends and family.

rcollins1023

4 de jul. de 2012

everyone was very nice and helpful, I really enjoyed the service and the people. the people were friendly and seemed truly interested in you the person

John W. Birdwell

4 de jul. de 2012

Very professional,friendly,answered all my questions in a timely manner,great buying experience. Other Ford dealers should be trained by this team. Eric has a great future in sales.

hatfiro

4 de jul. de 2012

I feel I got a great price on the actual vehicle and enjoyed the overall buying experience.I am looking forward to the "Right From The Start" event on the 12th of July.

hjstoffregen

3 de jul. de 2012

I talked with Andrew Rutherford briefly and returned the next evening to show my wife what I had found. Andrew was not there and we talked with Chauncey. Chauncey was super nice and treated us as though we were his customer although we told him we were already working with Andrew. The next evening we saw Andrew and actually made the deal. Honestly, this is the best experience I have ever had with a dealership. Andrew was very knowledgeable and eager to answer all of our questions and discussed all of our options. We finally decided on a Lincoln although we had gone there originally to look at a Ford Expedition. Andrew was very patient as we pondered all of our options. We will definitely recommend this dealership.

wardo1

27 de jun. de 2012

Chauncey was fantastic and GM Mark Plummer was awesome. The service at Don Davis Ford was great. The cars, value and selection at Don Davis Ford is the reason I keep coming back and will continue to do so.

Lynual

26 de jun. de 2012

No High Pressure here! Great place to learn about the options available and models that are offered if you haven't shopped in a while. Audrey and Andrew are on top of it with answers and the best way to go as far as Incentives are concerned. I would highly recommend these two sales reps to anyone. I'm a hard sale cause i want it my way! Can't be satisfied with what someone else likes.. This is the place to go to get it Custom Fit just to your taste! Attended a Welcome party as a new customer and to my surprise I FOUND THAT THE ENTIRE DEALERSHIP is just exactly the same way! Customer service at a reasonable price, even cheaper than some of your "Quickie" places for service! In this day and age that is completely unheard of but it can be found HERE! I recommend Audrey and Andrew along with the Don Davis Dealership highly! Thanks for reading my thoughts.

Edge24

22 de jun. de 2012

Don Davis Ford has been a reliable dealer for my family since we moved to Texas. Recently, they helped us get the maximum trade-in value for our truck that had been struck by tennis ball-sized hailstones and decrease our payment even when purchasing a new vehicle. A day later, we discovered a February 2012 addendum prohibiting the reason we had the 2012 Ford Escape; stating no recreational flat-towing. Everyone at Don Davis Ford and Grand Prairie Ford had told us the Ford Escape could be flat-towed. After researching, they signed a new contract with us for a 2012 Ford Edge, which can be recreational flat-towed without any major modifications. I will continue to come to Don Davis Ford for their trustworthy and friendly service.

Chuck & Johnie D

21 de jun. de 2012

Excellent Service & Super employees! Very personable & in tune to our car needs! Eric took the extra time to invite us in prior to the Garage Sale to see the MKS we had previously expressed an interest in.

mjaatc

21 de jun. de 2012

Jennifer Trevino and Mark Plummer did a great job of making my family and I feel welcome. The buying process was very smooth. From Sales to Finance to Service everyone worked hard to make everything right.

Robert Paoletta

19 de jun. de 2012

Great experience, everyone was very informed and informative on the new technology in this car. Friendly no pressure staff - Audrey was thorough and placed a follow up call after our purchase to inquire how we liked the car. Jason was easy to work with and Danny finished the paper work process in a friendly timely fashion. Andrew Rutherford led us through the instrumentation after the purchase and again was thorough and friendly. All in all a good experience with people that cared about the consumer.

Rakins

17 de jun. de 2012

Had a great buying experience Andrew Rutherford was very friendly and answered all questions I hadThe credit dept was also very professional and worked with me to get the best dealI would recommend Don Davis and Andrew Ruthorford to anyone

reyman317

14 de jun. de 2012

Andrew made sure we were completely satisfied with our purchase and we appreciate all he did to get us a vehicle we can afford. Thank You

simsmatt1

13 de jun. de 2012

Very good experience with salesman Eric Nelson. He helped us get the right deal on a car for my mother-in-law. He was patient and very informative. I would recommend him.

I_DRV_A_NU_PLATINUM

13 de jun. de 2012

After having visited several dealers and researching performance data and reviews for various truck brands over a span of a couple of weeks, I settled on Ford, and specifically, a 2012 F-150. Some Internet research revealed several dealer reviews, and of those I settled on a couple with outstanding dealer ratings, and visited their websites. I found a truck at Don Davis Ford that had everything I was seeking, and began talking to Internet Sales Manager Andrew Rutherford about the prospect of buying. Andrew was a personable guy who didn't pressure me in the least or bug me incessantly to come in. He answered the many questions that I had, and knew where I was on price on the vehicle I was seeking. He was respectful of the fact that I had over an hour's drive to the dealership and ensured that we were on the same page regarding product, price, expectations, etc. When it appeared that there existed a potential opportunity, we arranged a time to look at and drive the truck I wanted. By the time I went there, the expectations were somewhat pre-set and the experience was smooth and pleasant. I felt I got a good price, and it was actually a very pleasurable buying experience dealing with Andrew, as well as his constituents. I didn't get the vibe that I've had in other dealerships, and felt I was buying from friends, or at minimum, people who were not trying to take advantage of me. I was quite prepared to deal with it, and it was very refreshing that I didn't have to. While I do think it helps to do proper research and be prepared where any investment the size of a car note is concerned, my overall impression hands-down is that the Don Davis Ford dealership is quite a legitimate, personable, and fair operation, and believes in solidifying relationships and transactions that are mutually beneficial. I was quite pleased, and would not hesitate do business with them again.

gman50

13 de jun. de 2012

Andrew was honest, up front, didn't play games, knowing I was from out of town, he didn't want me to make the long drive down to Don Davis, if we wern't on the same page. Met my financial expectations in all regards, trsade in,new car discount , and bottom line. Overall good experience.

LuckyXIII

12 de jun. de 2012

I have been looking for a truck for a little while and decided to finally purchase one. Michael was able to help me find a truck that suited me not only in wants, but needs, as well as price. He went above and beyond what was expected and helped me finally get a truck in my price range. He was very prompt at returning my calls, when he was unable to answer at the time. His service, as well as the others I dealt with, was exceptional. I will definitely be returning to this dealership for my next car purchase.

carol4christ

11 de jun. de 2012

I tried two other dealers this one was the most friendly, helpful and gave best price. I was treated fairly and respectfully! After visiting the sales man called me several times and offered the car for less money. He was a very nice,kind person, helpful not pushy and was honest with me.

Jesus Barboza

7 de jun. de 2012

I had a good experience on the negotiation of my new truck.I definitly apprciate the patience and effort of Mr.Robinson and Mr. Jason.Thanks.Jesus Barboza

Ironcraig

3 de jun. de 2012

I had a horrible experience at Bankston Ford. I called Don Davis and was told to come in for an appt. The car I inquired about was sold in the hour and a half it took me to get there. Chauncy was every concerned about my experience and searched the lot for many other options. He brought back a vehicle I actually ended up liking better and they matched the price of the vehicle I missed out on. Best auto buying experience ever and I have bought well over 12 vehicles in my past. Thank you Don Davis and Chauncy Farrow.

Amoritaharrison

29 de may. de 2012

Never have I met a car dealer like Rob Forgy!I was comfortable trusting him with whatever car he reccomended. He was so genuine. Rob took the time to get me into something I liked and also suited my daily lifestyle. Wow! my experience there was a great one.

eperezmom

28 de may. de 2012

We have been buying cars for 25 years. This was the best car buying experience we have had. We went in Thursday evening to preview some cars. Will showed us the cars we told him we were interested in. Friday afternoon we returned and test drove two more cars. We made a decission to buy the Explorer. We were in and out of the whole process from selecting the car to signing the papers in record time. Burl in the Finance department was great. We have been to othr dealers but the professionalism and friendly employes at Don Davis is the reason we return.

marthaarredondo

28 de may. de 2012

Salesperson Jennifer Trevino was very pleasant and knowledgeable about the vehicles. I feel that she offered us the best deal that I could find after doing some shopping around.

jaf910

28 de may. de 2012

I bought a Focus from Grapevine Ford on April 30th, but totaled it on May 16th, so I was in the market again. After my experience at Grapevine, I knew I would never return there or recommend them to anyone. I am SO glad I contacted Don Davis. Andrew got back to me with a quick response from an internet inquiry. I went by after work the same day and drove off the lot in the vehicle. I have purchased alot of vehicles in the past and this is the first dealership I would ever return to for repeat business. GREAT experience. Thanks Andrew! Thanks Beryl (sp?)!

Mike Newell

26 de may. de 2012

Tony was very helpful, friendly, and enthusiastic about his job. A young guy who made my buying experience very pleasant and I felt he was a straight shooter whose goal was to meet my needs and expectations. Highly recommend him for your car buying needs.

Kpushor

24 de may. de 2012

Michael was a great sales associate. I came in a few months before I was looking to purchase. The months in between, Michael kept contact with me to make sure I was doing okay. The day I came in to purchase, he was very friendly and went to every length to make sure I was happy with my SUV.

abernathymark

22 de may. de 2012

I got three prices from different dealers on a truck for my work. I went in around February and priced the first time and then again in April. They never hesitated to give me a new price. It was easy and no one beat their prices - hands down. Plus they got what I wanted - not something they had on the lot. I'd go back without hesitation.

andypopoff

20 de may. de 2012

We could not be more pleased we the sales experience.Patrick Golden listened to our needs and explained the various possibilities. With the facts well presented, we feel we made an excellent choice. After the sale, he thoroughly explained maintenance needs and the operation of the car's electronic system.

dejaviewed2

20 de may. de 2012

Best car purchase experience I have ever had! Michael, the salesperson, was knowledgeable, friendly, helpful and got me into the perfect car for me and my budget... I will be referring all of my friends and anyone else I know or meet! Michael made the purchase delightful. Also kudos to the finance guy, Burl, for also being tuned in to my needs and wants... I was in and out in a few short hours! WOW! You have some terrific assets in your team! I know who will assist me in any future car purchases... Michael!Thanks again, I love my new car!

rhonda felton

18 de may. de 2012

We went to look at a new car for our daughter thinking she wound end up with a Volvo, but wanted to cover our bases and look at a few other types of cars. Andrew was aware that we were leaning toward a Volvo. He also knew she was interested in Jeep, Grand Cherokee. After he showed us a few Ford vehicles, we had to leave and said we might come back the next day. He met us at the Jeep dealership the next day with a Jeep Grand waiting for us. Well, needless to say, we have a Jeep NOT A VOLVO sitting in our driveway. BUT......he also had a new Land Cruiser, which is what I drive, at the Jeep dealership, knowing that mine was a 2005 with many miles. That car is sitting in our driveway too. Andrew went above and beyond to make this experience easy. All the paperwork, back and forth etc... can be trying. The process was simplified for us and we very much appreciate it. Had he not asked us to come back the next day, I feel certain our driveway would have a new Volvo and a 2005 Land Cruiser at this time. Good for Andrew....bad for my pocket book!

ghmorrill

16 de may. de 2012

It is great to work with honest people who don't try to sell you whatever story to make a sale. We had to get over a few hurdles in finding the exact truck I was looking for, but the employees went to work and got the deal done. No cat and mouse games when it came to the bottom line. I will definitely be back to Don Davis next time I am shopping for a new Ford.

117rcpyles

15 de may. de 2012

Jennifer was so friendly and willing to take the extra time it took for us to locate the vehicle we wanted. We knew exactly the car we wanted and Jennifer and Jason Kramer both assisted us in the process with extreme professionalism. Jennifer and Jason working with Mark, were able to convince Ford to allow us to buy a car that was slated for Cowboy stadium, thus we got the exact car we wanted!!! Thank you, thank you---this is the kind of service that will bring us back to Don Davis Ford!!!Ron and Kathleen Pyles

CRAMSEY60

12 de may. de 2012

I HAVE HAD VERY GOOD EXPERIENCE AT DON DAVIS FORD,THEY ARE ARE WONDERFUL THERE.THIS IS MY SECOND NEW CAR BUY THERE AND I WILL RETURN.

ParkerT817

10 de may. de 2012

5 of 5 in every category was easy. This was hands down a much better experience that I could have ever anticipated, from the moment I stepped on the lot every single employee at Don Davis was ready and willing to do anything I needed of them. Michael was a wonderful sales rep, he communicated his knowledge of the product in a very down to earth,very non-aggressive way. I never got the sense that I was being "Sold" Michael simply listened to my needs/concerns/budget and then took his vehicle knowledge recommended a vehicle he thought would work for me, and he was more than right. It was so easy, there was zero decision making on my behalf, He found a great truck in my price range in a color that he thought I would like. I have been driving the truck for 3 weeks now and I could not be happier, everything about the experience has greatly exceeded my expectations. It is the kind of customer service you feel like you would pay way extra for, but then somehow at the end of the experience Don Davis was cheaper than the other dealership I shopped and the service at Don Davis was so much better. I would recommend Don Davis Auto Group to friends, family, and anyone else who would listen. They treated me great, and for that reason I will be a lifelong Don Davis Customer.Regards,Parker Taggart

hlau

10 de may. de 2012

I had previously purchased a pre-owned certified Ford Focus back in 2004 and was very satisfied then with their customer appreciation "right from the start" which made you feel like you're part of a family after the purchase. The service department was always helpful, so when I was looking into updating my vehicle I talked to Andrew initially and he helped me find the model that I was interested in and Audrey was the associate that helped me finalize the sale. That Focus which I bought in 2004 was traded in for a 2012 Focus. I was pleased with the overall experience and was surprised to find out that after eight years the "right from the start" new customer celebration was still being held. This dealer is very customer service oriented, while many other industries have forgotten or lost touch with what it means to take care of your customers first.

jogray

9 de may. de 2012

Second experience for me in buying a vehicle from Don Davis. Bobby was knowledgeable and helpful, assisting us and allowing us to test drive several vehicles in order to choose the best one for our needs. Mark Plummer was also excellent, and Burl in the finance office was very helpful. Thanks all

fredlbrownjr

9 de may. de 2012

Gave straight forward and honest answers, fair competitive pricing, great trade value, no games played just got the deal done. They had inventory. Larry did a great job!

mkidd

9 de may. de 2012

Audrey was very friendly and explained everything in terms that were easy to understand. She made me feel very comfortable and relaxed and I felt as though I was talking to a friend.

BillyBadalato

9 de may. de 2012

My wife and I have purchased many new cars over the last 25 years so we have high expectations when we go to a professional automaker dealership with the intent of making the second largest purchase(s) a family makes other than their home. We spent over a week going to multiple Ford and other dealerships in the Dallas/Ft Worth Metroplex area and were very disappointment at our experiences, that was until we met Andrew and the other sales professionals at Don Davis Ford. Andrew met us at the door of the dealership at our appointment time, he had everything set up for the two test drives as we discussed on the phone (this was the first time this happened successfully during our car search). He and the rest of the sales team were dressed appropriately and had a professional friendly demeanor,(again, something that we did not experience with other dealerships during our search. In fact we were stunned to see salesmen in T shirts which to us creates a very informal unprofessional atmosphere. In fact at another Ford dealership, which I will not name, we waiting for 1/2 hour for a salesmen and we ended up being helped by one of the service techs who just so happened to have access to the key to the car we wanted to drive - so unprofessional and disappointing for one of the largest Ford dealerships in the Metroplex).Andrew was very well versed in product knowledge for the two different model cars we ended up purchasing from him that day. He spent a lot of time (9 hours) with us with out us feeling rushed in the least or that our questions and concerns were not important. He made our car buying experience very positive and enjoyable - after all that's what should happen when you buy a new car! We love our new vehicles and Andrew calls us regularity to follow up making sure we are happy with our purchases. Andrew along with Burl in Financing, and the rest of the team at Don Davis Ford have that special level of excellence which is so very rare for car sales these days. I highly recommend Andrew and the dealership. You will be taken care of and not disappointed.

dwarden03

9 de may. de 2012

loved this dealership... it was painless as possible. we were in and out w/in 3 hours. i got the most car for my money and the sales person was very pleasent to work w/.

doretha

9 de may. de 2012

OUR EXPERIENCE AT DON DAVIS FORD WAS VERY PLEASING AND WE WOULD HIGHLY RECOMMEND TO OTHERS. THANKS FOR YOUR PROFESSIONALISM AND CUSTOMER SERVICE.SINCERELY,THE NICHOLSONS

shiz84

9 de may. de 2012

Chauncey was the highlight of the visit. Everything else felt pretty normal as all new car dealerships have felt to me in the past. But Chauncey is a really nice guy, and he is certainly a fellow they should keep around.

donnamercer

8 de may. de 2012

Great experience.Michael and Burl are very knowledgeable and easy to deal with. No stress and best purchase experience to date.Appreciate the company discount (Bank of America), definitely helped influence me to visit Don Davis. Will deifinitely refer friends.LOVE MY NEW EDGE!!!

vfarley

7 de may. de 2012

Michael was very professional and very nice. He made us feel very comfortable!However, your finance person was very rude. We were VERY nice to him and vice versa at the time of the deal, but after our insurance agent (it wasn't even our agent---he was the agent of the girl that hit my husband's car)---was very late in getting the check to Burl, Burl sent our check into the bank and we had to have an overdraft of 14,000 thousand dollars! I almost had a heart attack when that message showed up on my email!!!We made sure that the agent kept Burl on top of things every step of the way, and my husband called him as well, but that didn't keep Burl from sending our personal check into our bank, oh no! Guess he just didn't care if it was our fault or not----he just DID IT!So===everything up until that time was super---but that definitely left a bad taste in our mouth about the whole deal. I would have expected that kind of treatment if we hadn't done our due diligence and kept him up to date. BUT WE DID.THEREFORE, I BELIEVE THAT BURL DID IT JUST TO MAKE HIMSELF LOOK IMPORTANT. I TAUGHT SCHOOL FOR 25 YEARS, AND I NEVER HAD TO "MAKE" MYSELF LOOK IMPORTANT. PEOPLE CAN RECOGNIZE YOUR IMPORTANCE BY YOUR ACTION AND YOUR DEEDS.SHAME ON YOU, MR.THOMAS!

scaudill89

6 de may. de 2012

Willie Woodard and his manager provided EXCELLENT service. He really listened to my needs as a customer and was not pushy when when I test drove vehicles that I did not like. I was about to leave the dealership empty handed, but Willie consulted his manger before letting me leave, to insure that there was not a vehicle that he may not have known about that fit my criteria. When I did find the vehicle that I believed was PERFECT for my needs Willie and his manager made sure that I was going to leave with that vehicle. I had a specific budget and they made sure it was met to the "T". This was by far the ABSOLUTE BEST experience that I have ever had purchasing a vehicle. I am from out of town (3 hrs away) and would drive to this dealership any day knowing that I would receive the high quality of service that Willie and his manager provided.

Ellonia

5 de may. de 2012

My experience was very pleasent, informative and positive, I couldn't ask for better. Andrew showed me the different functions of the car went over them in detail so that when I left I felt very comfortable with it. He also told me if there were any questions later he would be happy to help me. Ellonia Miller

jjace99

2 de may. de 2012

I would just like to express how pleased I am with the Don Davis Ford system. The employees I worked with, Chauncey and Bobby for sales, Burl for financing, and Mr. Plummer for management, could not have been more helpful to me. I am so very happy with my new 2012 Ford Fusion, both in looks, conveniences and the way it feels when I am driving. They took the time and patience with me, a senior citizen, to make sure that I was completely satisfied with my results -- and I AM very happy customer. Thank you all so much.

Genell Harris

1 de may. de 2012

Since moving to the Fort Worth area we have bought 3 vehicles, all from Don Davis, and have been very happy with every transaction. The employees are helpful, friendly, and keep us coming back.Genell Harris

cshammer

1 de may. de 2012

Will was very patient, I really appreciated the no pressure sales technique. I would purchase a vehicle from him & Don Davis again. Mark Plumber was an excellent sales manager also!

jones3200

30 de abr. de 2012

Mr. Farrow truly gave exceptional customer service, the price was fair and I would be very happy to recommend Mr. Farrow and Don Davis Ford to my family and friends.

ChrisBookout

28 de abr. de 2012

Let me start off by saying two things: I am in sales and I hate buying cars from dealerships. I was under the assumption that this purchase like the six preious car purchases I have made would be painful and drawn out. That was not the case. From the second I walked in I was treated very respectfully and (from what I could tell) genuinely kindly. Jennifer is knowledgeable and a very comfortable sales representative which means a lot in the overall experience. I didn't see the truck I wanted but worked with closely Mark and Jennifer over the course of a few days. Ultimately, Mark took a leap faith and brought in a truck I had expressed interest in. When I saw it I was more than sold. I didn't want to get out of it for the next day. My faith in car sales has been restored and my misconception of the typical car salesman has been totally overhauled. I live in Houston and will be driving up to spend my money at Don Davis from here on out. I would highly recommend this dealership to anyone who has ever had a bad experience or just wants first class service with no BS. Good Job Jennifer and Mark.

smorris73

27 de abr. de 2012

Enjoyed meeting Andrew. Audrey was very helpful explaining the many features and walking us through the process. I would also like to thank Burl for his outstanding work regarding our financing and helping me get the additional coverage. You have an excellent team and I really enjoy working with all of them.

gamesnotover

26 de abr. de 2012

I walked in to the dealership expecting very little. 4 hours later I drove away in a brand new car. None of this would have happened if it weren't for Michael Boodagh. I've heard many people say they'll try, but he said he would make it happen and he did. Start to finish he was hands down the best salesman, of any kind I've ever had dealings with and your rating system falls short of the marks he deserves. I'm sure you have a lot of good sales people on staff, but you couldn't get me to do business with anyone other than Michael. The man deserves a promotion and a free car for the abilities he possesses.

lynettekarasz

25 de abr. de 2012

Will was very knowledgeable and seemed genuinely interested in a getting me a exactly what I wanted. He returned phone calls promptly and took the time to find exactly the right truck for me. This is the second vehicle I bought from Don Davis and Will has done a great job both times.

alemons358

25 de abr. de 2012

Will Clark is a very knowledgeable professional sales representative. He explained all the features of the Lincoln Navigator we were looking at and took time to answer our questions and explain things in terms even my wife could understand. Not overbearing like some sales people are. We would recommend to our friends and family that are looking to buy a new car or truck to go and see Will Clark.Burl Thomas really know finance when it comes to new car sales. We feel like he was working in our best interest with the low interest rate we received. Explained all the figures to us in a simplied fashion. Line by line, sheet by sheet were explained and all questions answered. A refreshing young man to meet and with a great personality.We look forward to working with Don Davis Auto Group in the future, especially the service department.

equs50

23 de abr. de 2012

The associate was very friendly. Also, he speaks my native language that make my self more comfortable to buy a car with them. I can say they have an excellent costumer service. I will recommend this place to my friends.

njhenze

22 de abr. de 2012

The salesmen that I worked with were very professional with me while also getting me a Great deal on my new ford edge. From beginning to end they made sure that everything went smoothly with my car buying experience. I would recommend this dealership to others in the future.

sdwalcott

22 de abr. de 2012

Andrew greeted me at the door, answered all my questions and clarified my doubts in a very professional and friendly manner. The time I spent at Don Davis was very short compared to previous car purchasing experiences with other dealers. Everyone was very helpful and found the best deal for me. I am completely satisfied with my purchase.

xyzabc

19 de abr. de 2012

Thanks to Andrew, Eric, John Frisby, and G.M. Mark Plummer for a great experience. It was easier than buying a time share on a houseboat.

jarchie

18 de abr. de 2012

Andrew Rutherford, was great, I knew what I wanted and he went out of his way to get me my car. I was hard to deal with, however he did not stop smiling and assured me he would take care of me and he did. I would recommended Andrew to all my friends. Thank you Andrew for caring.

JJ13

17 de abr. de 2012

Just bought a F150 raptor from Andrew R. at Don Davis. I know what you are thinking... the truck is so sweet, who cares who or where you buy it from? Well the truck is great, but the service here suprised to the upside as well. I had talked to several area dealers before landing here, and Andrew was far more knowledgeable on the Raptor's features than anyone else I encountered. His focus on service made the decision to buy the raptor even easier than it already was. I'd recommend heading to Don Davis and asking for Andrew; I'll be doing the same next time I'm in the market for a Ford.

Dlockhart

15 de abr. de 2012

Andrew was extremely helpful during the process of purchasing my new truck. The exact truck I wanted was not at Don Davis in Arlington so Andrew searched around the metroplex to find it. Andrew found several trucks that matched but unfortunately, the truck was sold before he could claim. after a half dozen dealers, Andrew found the perfect truck and had it transfered to Don Davis and had it ready to go the next day. My wife and I love the truck and really appreciate all the work and attention Andrew gave us during this process

flohmann

14 de abr. de 2012

I was treated fairly and with complete respect by two gentleman who are exemplary of a professional. Too bad more car dealers do not conduct their operations in the manner in which Mr. Plummer and Mr. Rutherford did. Car buying man overcome it's negative stigma if they did. Fred Lohmann, Grapevine, Texcas

coobear

12 de abr. de 2012

Michael is very knowledgeable and eager to help the correct car for you. He follow-up as he stated he would do. He wanted to make sure I was confortable and happy with my selection. His opinion was honest and forthright. The process went very smooth.

curtisc

11 de abr. de 2012

Willie and Justin were both great! Thank you! I recommend Willie as a salesperson. He was very friendly and kept us informed. He got all of our questions answered. Justin was excellent as well. When there was a question about an overhead message on the truck, Justin made us feel comfortable that the dealership would take care of any problem that might be found. It was a good experience dealing with both of these guys as we came from out of town to buy the truck.

hulettc1

9 de abr. de 2012

Very good experience: Professional approach without shoving it down my throat or being overbearing about closing the deal tonight. Chaucney met me on my terms in regards to my time I had available and what I wanted to accomplish during my visit. His attitude to begin with along with Jason and Mark as the process went along, is what made we want to do business with Don Davis. I was nudged rather than pushed and the process played out on my time schedule. We started out looking at Toyota dealerships for a 4Runner and ended up with an Explorer. Loved the people and the way we were treated from the front door to the back. Chuck Hulett

mbratcher

2 de abr. de 2012

I admit I can be difficult to deal with and hard to please, and Michael & Jason went above and beyond at meeting all of our expectations and "demands." All of our needs were met in a timely manner and they did a phenomenal job! Thanks guys again! Brent & Michelle

2stairs

2 de abr. de 2012

We had been doing research and shopping for about a month when we were referred by John Carvender, a long time customer. He had nothing but good things to say about the dealership, and we came to find that they were all true. Michael Paserick and Andrew Rutherford both displayed stellar customer service, and made the experience quite easy for us. We appreciate everything you've done for us and look forward to seeing you soon.

Stephen Hayes

1 de abr. de 2012