bsmart

23 de oct. de 2016

Very happy with our new Subaru Forester and the experience we had at this dealership. Rod Israeli is an excellent salesman. His knowledge of this car is what sold us on it. We were considering both the Forester and the Honda CR-V. (Had a CR-V without any issues for 11 years so we were leaning toward another purchase). The salesmen at both Wilde and Rock County Honda did not seem all that interested in us or the vehicle we were interested in. Night and day with Rod Israeli who was very attentive without any pressure. A+ operation all around. Highly recommend and will be customers ourselves in the future.

sstrieker

23 de oct. de 2016

My recent purchase of a Subaru Crosstrek from Don Miller Subaru East was a first rate experience. In particular, the assistance and thoroughness provided by my sales rep, Rod Israeli, was the best I've had in my life. Rod let me delay my response on the purchase and even provided his personal cell number for me to contact him on his day off. Rod stayed after hours on both of my visits the Don Miller's and he spent 30 minutes after the sale giving me another test ride with a full explanation about the cars features and the workings of the engine.This is my best experience with any dealer in my life. Thanks to Don Miller Subaru East and Rod Israeli for the great service.

XanthusARES

14 de oct. de 2016

I bought a new crosstrek when my previous car died. Tim was extremely helpful and was able to help me extremely quickly. I was in a new car within 48 hours of deciding that I needed one. I felt like they gave me a great deal on my trade-in and did a good job at getting the price point where I wanted it to be.

MBA00

10 de oct. de 2016

I had inquired about a Subaru online and was somewhat put off by the abrasivness of the online salesman. When I met the in person salesmen Tim that all changed. Tim was great and did not push or pressure me in anyway. He wanted me to get the right car for me.

Shaorn S

30 de sep. de 2016

I bought a new Subaru Forester with the help of Rod Israeli. He was very knowledgeable about the Subaru and others in its class. Very easy to work with. I went back 3 times to ask more questions and he was very patient and answered them all. Dealership is also dog friendly. Not many are. Thank you for helping me buy a wonderful car.

new to madison

19 de sep. de 2016

Excellent Subaru dealer. Great professional service on our Outback. Just bought a used Impreza as well and salesperson Jim Alfano was very helpful. Honest as the day is long. Highly recommend.

lakemills

7 de sep. de 2016

1 review 4.0 star rating 9/7/2016 My husband & I just purchased a 2017 Subaru Outback. First time purchasing a Subaru. Eddie Bittar was our salesperson. I thought he did a fine job. He was not pushy or loud like a lot of salesmen are. We were able to sit & talk with him about the vehicle after test driving. Everything went fine until the day we came in to pick up our Subaru. That was a long process. We had a very frustrating experience with Toby, the 'new' finance manager. He said he had been there for 4 days. He was extremely pushy & talked way too fast. Finally we had enough & told him we will do what the original paperwork said, no more. We had wanted to put additional money down but by that time, we just wanted out. Eddie was finally able to take us out & show me all the different features of our new Outback. I think Eddie is a good salesperson. If it wasn't for him, I think we would have walked out after speaking with Toby.

Joe Kazmarek

2 de sep. de 2016

We were very pleased at the service received while looking into the leasing of a vehicle for our business. Beyond the quality and well-informed service from their sales associate Don Israeli, he was polite and respectful as he walked us through the leasing process. Qualities not often found in customer service these days. We would highly recommend Don Miller's for anyone looking for their next vehicle.

subarusport14

31 de ago. de 2016

Don Miller Subaru East provided a great overall buying experience. They were competitive with price point and Rod was tremendous! Toby wrapped up our purchase and was highly competent.

just the two of us

31 de ago. de 2016

My wife and I purchased our first new car in 1969, a VW bug;our last new car was purchased in 1999 a Plymouth Mini Van. The Outback Touring we purchased will probably be our last one. Having purchased 2 used Subaru's in the interim, we have confidence in the product. Rod Israeli made the purchase experience very comfortable and reassuring,. We even upgraded our model choice over the phone and still had our car delivered on schedule. He did a great job explaining the modern technology in today's cars to two senior citizens, we appreciated his patience and personal attention.

Jhyland

31 de ago. de 2016

Very happy with my experience at Don Miller East. My salesman Rod Israeli was very professional, answered my questions and followed up and through on all items for the transaction.

dsalz2011

31 de ago. de 2016

RUN AWAY FROM THIS PLACE AS FAST AS YOU CAN!! BETTER YET, BURN RUBBER OUT OF THEIR LOT TO A DEALER WHO WILL CARE ABOUT YOU AS A CUSTOMER. They dont even deserve the one star. Eddie Bittar is a salesman who will lie straight to your face about your upcoming payment and sale price of vehicle all just to try and force you into the next step of his disgusting sales process. Peter Hubbard is a general manager who won't even call a customer making replying to his email about some concerns with a fully approved car deal about to close, he will have "his business manager call on his behalf two days later." Then, you get the "business manager" who is the finance jerk. Tells me his first day working was the day I was there to meet him. Lied to my face! Told me I would be driving a new Subaru that night. I waited hours away from home to see a deal close and they didnt tell me until after close at 9:30pm that they would need another day since it's so late. 5 days later, still have no time to close a fully approved financed new Subaru. A CUSTOMER WITH CASH IN POCKET WANTING TO BUY A CAR THEY HAVE AND THEY WONT TAKE THE TIME TO SELL IT LET ALONE BE HONEST ON WHEN I CAN BUY IT. I've never seen a dealership go so far out of their way to postpone a sale, lie straight to a customers face repetetively, and allow a finance manager to acost and get emotionally angry at a customer. I am a completely passive and easy going customer, I can't imagine what Don and Connie Miller would think if I told them what happened here. Funny thing is that I tried to buy a car from them a year ago and had almost the same situation. So, likely this happens alot, and people just move on and go to another dealer that has their game together. RUN FROM THIS PLACE AS FAST AS YOU CAN.

Rachel H.

30 de ago. de 2016

I recently signed a lease for a 2017 Forester from Don Miller Subaru East. This was my first experience with leasing a new car, and Rod Isreali was extremely helpful every step of the way. Rod was very knowledgeable and patient throughout the entire process. He really went above and beyond to make sure that got exactly what I wanted. I am so happy with my car, and would definitely recommend Rod and Don Miller!

Subaru Driver

30 de ago. de 2016

We purchased an Outback from Don Miller Subaru East and are very happy with the service that Rod Israel provided us with. He is super friendly and goes out of his way to help make our purchase an efficient and pleasant experience. We are very grateful and would highly recommend him.

Els N.

29 de ago. de 2016

Eddie Bittar and Jim Casey were exemplary professionals when it came to helping us choose what car fit our needs and our budget!! Thank you!!

Xiaoyi

28 de ago. de 2016

Great selection of Subaru cars! Price is also competitive (I did extensive research on the dealers including Milwaukee and Chicago area). Rod is the best! Always replies my inquiries in a timely fashion. Definitely recommend people to stop by Don Miller Subaru East.

gnemet

27 de ago. de 2016

I had a great experience shopping for a Subaru Outback at Don Miller East. Rod Israeli made the experience an excellent one. He was competent, knowledgeable, and attentive to what was most important to us. I should say that going to the dealership was the part of the car buying process I was looking forward to least. But Rod made it a positive one. We received a very fair price and the car we received at the end of the process was exactly what we had asked for and arrived sooner than originally promised. Highly recommend DM-East and Rod Israeli in particular.

cate

27 de ago. de 2016

Tim Bisbee & Bruce Fischer were very accommodating, and very knowledgeable. A five star car buying experience! We highly recommend this dealership, this is our 2nd new Subaru purchase from Don Miller Subaru East.

Andrew R Phillips

27 de ago. de 2016

I bought my first car from DJ and had an excellent experience. He was straightforward, kind and genuinely looked out for and cared for me.

Lyda

23 de ago. de 2016

Tim was easy to work with, knowledgeable, and there wasn't any pressure. He had stories to fill the time when we waited in line for the finance guy. My score would have been perfect for the dealership but we were there way too long waiting. Thank you Tim for your amazing help!

Carmella

21 de ago. de 2016

Rod Israeli at Don Miller Subaru East was the very best sales person I have ever worked with in my life, for anything. Mind you, I am 63 and have been around the block. Rod is so incredibly knowledgeable, with outstanding people skills. He explained all of the new technology to me and made me feel so comfortable and respected that I actually was able to learn and retain the information. My new Subaru is beautiful and the greatest vehicle I have ever owned. I highly recommend purchasing your next auto from Rod.

William A Hansen

16 de ago. de 2016

Rod Israeli was very knowledgeable and helpful regarding our purchase of a new 2017 Outback.He was genuinely interested in helping us make the right choices and understanding how to use all the features on this technologically sophisticated vehicle.

Dude

15 de ago. de 2016

I just purchase my first Subura Forester and I really love it. Rod was very knowledgeable and patient I would recommend him and will let me friends know. I owned a Honda for the last ten years and love it but after taking a trip with my friend in her Subura Forester I decided I wanted one. I am so happy with my Subura it is a awesome car. Thanks Rod you rock!!!!!!!!!!!!

AJ

13 de ago. de 2016

My wife and I just purchased a vehicle from Rod Israeli at Don Miller East in Madison, Wisconsin. To shop for a car could be an arduous task, however we were lucky to be working with Rod and we had a very positive experience. He is friendly, super accommodating and knowledgeable about the product. We had a ton of questions, some of them probably a bit silly, however Rod was patient, listened to us and answered all them to his best. We got an awesome car for a great price, thanks to Rod!!

tom

12 de ago. de 2016

There are many advantages to being long time customers of Don Miller Subaru. Thirty years at one dealership and 13 Subarus speaks volumes for the value of the Subaru brand and quality of the Don Miller staff. The sales staff has always treated us as friends and while major service has never been necessary routine maintenance has been done at our convenience and right the first time. On 8-8-16 we went shopping for a 2017 Subaru Outback. Rod Israeli met us on the lot. We have always been treated with respect by Don Miller sales staff and Rod was no exception. He knows his product thoroughly and listened to our requirements putting together a Don Miller deal fair to all. When we received the car Rod spent well over an hour with us making sure we understood the many new features of the 2017 model. The following day/s Rod called to confirm our satisfaction. High praise is recommending a product and dealership to friends. We have in the past, and will continue to recommend Rod and Don Miller to anyone.

Jeff Good

29 de jul. de 2016

My wife and I just purchased a vehicle from Rod Israeli and we couldn't have been more pleased with our experience. Rod was patient, answered my many questions in person and by email and texts, and even came in on his day off (which just happened to be the day he was moving into a new home) to finalize our transaction. He has excellent knowledge of the product he sells and was a joy to work with. ASK FOR ROD!

Rasa Valiauga

25 de jul. de 2016

Had an incredibly pleasant and easy experience purchasing a CPO 2013 Subaru Legacy. Rod Israeli was extremely knowledgeable about the vehicle and able to answer all additional questions I had about the car. He was able to work with my budget and find the best possible interest rate, as well as drop the price of the vehicle. I am completely satisfied!

Sam J

22 de jul. de 2016

Finally time to upgrade my 2002 Forester. I knew the style, color, and package I wanted in my new one. Rod Israel was awesome! He insisted on taking me on a test drive to make sure I was truly getting what I wanted. He was patient in pointing out all the accessories and answering all my questions. He was fair and not all pushy during the negotiations. He seems to genuinely enjoy his job and helping customers find the vehicle that's right for him. Too bad that Subaru is so reliable and I may not be in the market for another 15 years. Hope he's still working then!

A.J.

2 de jul. de 2016

I came to the dealership knowing exactly what I wanted and Dave S. helped me get it. He was very helpful and had an awesome, laid-back attitude coupled with clear expertise in the Subaru brand. Very convincing rep and worked with me on the final price in exactly the manner I prefer.

Kevin Vesperman

1 de jul. de 2016

Rod Israel was very helpful and patient as we deliberated on what was the right vehicle for my wife.Rod made it a very pleasant process and I believe was very honest and trustworthy throughout.

Dan S.

21 de jun. de 2016

I recently purchased an Outback from Rod Israeli. It was a pleasure working with him. I have bought many cars in my lifetime and understand the car buying game that dealers play. Rod however was straight forward, informative, patient, fair, and genuinely friendly. He followed through on the small details and made the difference between my purchasing from Miller or Sommers. If you are buying a Subaru..........see Rod Isreali!

Michael Boulware

14 de jun. de 2016

This is my second time buying a new vehicle from Don Miller, my first was Mazda, this time I went with a Subaru Forest because I had really wanted a Forester for years. I worked with Rod Israeli at Don Miller Subaru East. Rod was pleasure to work with. He did not pressure me and was very knowledgeable and experienced with not only Subaru but also with the competition which to me is very important. Rod answered all my questions and he if didn't know something, he would find out and get back to me right away. He went above and beyond to make sure I was happy with my purchase.

louderthanbirds

4 de jun. de 2016

We had a great experience working with Shane Henry at Don Miller Subaru. We were able to drive away not just with our dream car, but also with peace of mind. We never felt pressured, annoyed, or "on the spot" like you do at many dealerships. We got a great deal on a vehicle and had a lot of laughs during the process. Shane has some really great metaphors to help you understand what you're looking at! On a related note, it was really obvious that Don Miller Subaru is a company that treats its employees well. Everyone that we interacted with was positive, calm, and encouraging, which made us feel confident that we were giving our money to a business that deserves it. I would definitely recommend Don Miller Subaru to anyone out there looking for a vehicle!

Nathaniel Schuh

2 de jun. de 2016

My wife and I had an unparalleled experience at Don Miller Subaru East. Rod Israeli helped us find a Subaru Legacy that was right for us within our price range. He bent over backwards to quite literally attend to our every need: fetching water, personally transferring our license plates, and even helped setup my wife's old feature phone with the newer car's bluetooth system. All the employees at Don Miller seemed to share Rod's commitment to kindness, caring, honesty, and integrity.

Cindy

30 de may. de 2016

We had a great experience with the staff at Don Miller Subaru East. They could not have been more explanatory and direct in buying our new Subaru. I would recommend this dealer to anyone in the Madison area.

Quinn

29 de may. de 2016

I see another review on this site that recommends Amy Apple, so I think we have found a real gem! We just purchased a new Subaru, and Amy is the reason that we bought from Don Miller Subaru East.. Outstanding customer service, thoughtful and patient without fail, and just a totally fabulous person! I never felt like she was just trying to get me to buy a car, she made me feel like she wanted me to make the best choice, no matter if I bought from Don Miller or not. Do yourself a favor and see Amy at Don Miller Subaru East if you are in the marker for a new or used vehicle. Apple is a real 'peach' of a person!

Jack

28 de may. de 2016

We recently traded in our older car for a new Subaru Outback and also in the same event our daughter replaced her car with a new Impreza. Working with Tim Bisbee and Peter Hubbard was a pleasure. All our questions were answered and the deal went through without undue pressure or demands. All efforts were made to give us satisfaction and to ensure our satisfaction. We were very pleased with the whole process and there were no unpleasant surprises.

Tony

26 de may. de 2016

Amy Apple at Don Miller Subaru East was the reason I purchased a used vehicle. Amy provided the best customer service I have experienced in many years at any business. I was very impressed with her willingness to go above and beyond to satisfy her customer. And, when I pushed her with some tough questions, Amy responded quickly and precise. There was no pressure, which you find often at car dealerships, and she made me and my son feel comfortable. Able to provide accurate vehicle information I was asking about. Very professional and courteous. I'm please with my purchase and Amy made it an enjoyable day! I vote Amy for Employee of the Month!

R

26 de may. de 2016

I would rate 5 stars for the salesman Rod Israeli. However, the low overall rating is because of the manager. I recently found a vehicle that I was interested in purchasing. Rod Israeli was the salesman that I was lucky enough to be approached by. He was respectful while talking with me and answered my questions. We worked out a deal, but I wasn't taking the car home that day. The dealership was going to fix a dent prior to me taking the car. There was an issue with the repair and the manager said he would not do anything to fix it. Luckily Rod Israeli went out of his way to insure that I got exactly what I needed to be happy with the repair. We were in contact multiple times while discussing the repairs. Each time I asked a question he immediately found the answer. There were many things that he did that were far above what I feel a different salesman would do. If you are interested in looking at a vehicle at Don Miller Subaru East, I would highly recommend asking for Rod Israeli.

libbie

25 de may. de 2016

I just bought from Don Miller Subaru - East and got a chance to work with Rod Israeli. The experience was one of the easiest purchases I have made. He put me at ease, was clear in his explanations, did not over sell which I found refreshing. I was nervous at the start of my search for something to drive and he made this a pleasant experience.

Bobbie Bailey

25 de may. de 2016

I would like to express how wonderful and professional the staff were at Don Miller Subaru in Madison Wisconsin. Rob Israeli was a wonderful salesman. He took his time with explaining the new features on the Subaru's and the differences they hold. He also took time to allow us to test drive two of them and pointed out the newer features on both the cross trek and the outback. The day I took ownership of the Subaru outback, I have never had a salesman go through the owner's manuals or the car features as thorough as Rod had that day. I really appreciated all the time he spent with me to make sure I knew what I was getting. He even connected my phone to the car. I would seriously recommend Don Miller Subaru and Rod as an excellent salesman and representative for future purchases and recommendations.

birdman

23 de may. de 2016

Rod helped provide a stress free process in per gassing my new car. He explained everything well and made me feel very comfortable. I would recommend both the dealership and Rod

Jean Osteraas

17 de may. de 2016

My husband and I just purchased a Subaru Legacy Limited from Don Miller East in Madison. We had a very positive experience. Rod Israeli was aewsome! He is so knowledgeable about Subarus. We were torn between an Outback and the sedan. After much deliberation we opted for the sedan and so far are in love with it. Rod was so patient and such a great "teacher " showing us all the new features on the cars. I do believe Rod worked hard to get us a great deal. He is indeed an asset to the dealership. If you're looking for a new ride look him up!

TwG

30 de abr. de 2016

My wife and I recently purchased a car from Rod Israeli. I can't recommend him enough. Informative, down to earth, and straight forward, fair, and also fun to work with. Additionally, he was more than willing to go the extra mile. For instance, rather than trying to steer us into buying a car he had on the lot, he made certain to find the car with the features we wanted, even thought it was located at another dealer. Also, he spent well over 2 hours after delivery going over all the features and set up option so that my wife would be comfortable with her new car. In sum while our experience at Don Miller was great, it was due in no small part to Rob;s involvement with our purchase.

Dani

30 de abr. de 2016

As a first time new car buyer, I don't have a lot of experience to compare to, but I give them 5 stars, A++! I knew I wanted an Outback prior to going to the dealership via my own research and the Chicago Auto Show. I found the perfect model on their website (East location seems to have more options available) and initially contacted their internet sales rep, Dean, for a quote on a specific car. He responded promptly that same night with a quote my husband and I were very happy with (especially since we aren't good at haggling). We decided to go to the dealership a few days later (without making an appointment) and we were greeted by a smiling Rod Israeli at the front door. He was assigned to help us on our purchasing quest, and he exceeded my expectations. Rod is very kind and knowledgeable on all Subaru models. He is dedicated to his customers and not pushy at all. He spent a long time with us in the actual car explaining all the features and teaching us how to use them. The whole process was wonderful!

ana2782

29 de abr. de 2016

Just leased an Impreza from Don Miller East and my experience from beginning to end was impeccable! Rod Isreali is amazing. He is so knowledgeable about Suburus and most importantly, extremely dependable and patient with any questions I have had. I am a busy mom and don't have a lot of time to go car shopping so I'm so glad I chose to lease my Suburu from Rod. He even put my daughter's new car seat in for my husband and I(:

Amy Breunig

29 de abr. de 2016

I recently purchased a 2016 Forester from Don Miller Subaru East. They were able to find the exact model and trim package I wanted and were able to deliver within the time frame stated. I would highly recommend this dealer and look forward to driving my new car!

JTE

28 de abr. de 2016

Excellent experience with Don Miller Subaru East in purchase of an Outback. Rod Israeli was excellent: calm, informative without being pushy, able to listen to our needs and make appropriate recommendations, and patient (took us several visits to be sure). After we had an agreement he took us around to meet the sales manager and most importantly the service managers. All were genuinely warm and friendly. Made us feel welcome from beginning to end.

Werner16OutbackLTD

27 de abr. de 2016

Rod Israeli at Don Miller Subaru East provided possibly the best customer service I have experienced ever. I was simply blown away. He went above and beyond to give me the necessary knowledge I needed to make an educated purchase, even answering my emails after business hours. I fully appreciate the no-strings-attached options received, and the willingness to work with my budgetary needs. Many more dealerships could learn a thing or two from him and this dealership. Rod was absolutely transparent with me, and provided the patience I needed. I felt no pressure at all. Five stars, two enthusiastic thumbs up, 100% on the tomatometer, etc. etc.

KathyV

25 de abr. de 2016

Don Miller did an excellent job When we bought a used car. Tim was knowledgeable, fun and down to earth. Our experience went smooth and fast. The 3 month/3,000 warranty helped assure me that Don Miller would stand behind our purchase. Thanks Tim and Don Miller!

Subarucar42316

23 de abr. de 2016

Tim is friendly, informative and helped us pick out the right car for us. Very happy! Would go back for any other car needs again.

tmh1123

22 de abr. de 2016

I was faced with the need to buy a new (replacement) car in a short time period. After some research, and as a previous Volvo owner for many years, I opted to explore a Subaru Outback. My internet research on the car and area availability led me to Don Miller's internet staff, which was an incredibly easy and comfortable intro to the car buying experience as well as getting me a great price. Dean Woldstad, the "Internet guy," was great. He set me up with Dave Stellflue for a look and a test drive. They had just gotten in the Outback with the precise features I was looking for. Dave was great at explaining the car's features and letting me ask questions. With the info and the price they gave me, it was very easy to decide on the purchase...thereafter they made the purchase and pickup process as smooth as possible. Dave even programmed my phones into the car's Bluetooth hands-free system, when he came in on his day off so I could pick up the car on the best day for me.

WayneWeis

20 de abr. de 2016

Don Miller exceeded our car buying experience. It was relaxed and no pressure.Rod Israeli was especially enjoyable to work with. He was very professional, knowledgeable, and listened to our needs.They were great in guiding us through the whole process.We highly recommend Rod Israeli and will call on his expertise when needed in the future.Wayne & Connie Weis

Mearly

17 de abr. de 2016

My husband and I recently had the privilege to work with Rod Israeli in the purchase of a new car at Don Miller Subaru. He was a very helpful, kind, informative sales person. He was very patient in answering all of our questions. I would recommend Don Miller to anyone thinking about purchasing a new Subaru. Danielle Juhl was great at helping us tie up the loose ends and to get on the road to drive our new vehicle. It was a pleasure working with such knowledgable & helpful people.

butchjenks

15 de abr. de 2016

i bought a used truck from don miller east i had a good experience rod israeli was very helpful and not pushy. very nice person to work with

Dutch

13 de abr. de 2016

My wife and I stopped in to learn about Subaru's since we never had one. Rod Israeli pointed out all the features of the Outback and answered all our questions. We were impressed with the safety features and his knowledge. We went back a week later for a drive and he demonstrated the features he had told us about on our first visit. Rod and the others we met at the dealership were very friendly.

benkasmom

7 de abr. de 2016

Rod Israeli was great to work with. Highly recommend him if you are looking for a new Subaru. I would do business with him again in a heartbeat. I have purchased many cars throughout the year and this was the easiest and quickest experience ever.

lizwa23

7 de abr. de 2016

I just recently bought a used car from Don Miller in Madison. I had an excellent experience buying with Tim Bisbee. He was friendly and helpful and made my very first car buying experience as easy as possible! I would definitely recommend Tim as your salesperson. I couldn't have asked for a better first experience of car buying!

First Subaru

3 de abr. de 2016

My wife and I recently bought a Subaru Outback from Don Miller East in Madison, Wisconsin. We were extremely pleased with all of the friendly, accommodating, professional staff at Don Miller East. While shopping for a new car can be daunting, our salesman, Rod Israeli, made us feel very comfortable throughout the process. We got a great car at a great price, and were completely satisfied with our experience. Ultimately the car sold itself, but Rod had everything to do with that. He is a great ambassador for Subaru, extremely knowledgeable, articulate, polite, and attentive. We exchanged several emails, had numerous phone conversations, made 5 trips to the dealership, and took nearly 4 months mulling over this purchase. All the while Rod was patient, listened to us, answered our questions, and respected our timetable. We wholeheartedly recommend Rod Israeli and Don Miller East for your next Subaru.

Becky,2hoursaway

2 de abr. de 2016

We really had a wonderful experience, buying our Subaru Forester. From taking test drives to the final paperwork, we were very pleased with the great service from Don Miller in Madison. All of the employees we worked with were so helpful and courteous, and Tim Bisbee was awesome. We will spread the word. Keep up the great work, all of you!

fisherman

1 de abr. de 2016

Purchased an Outback yesterday after working with salesperson Rod Israeli. Rod is a consummate professional, treating us with respect and thoroughly answering all our questions from day one. We really appreciated Rod's attitude, demeanor, manner, and patience in all our interactions with him. He is quite an asset.

outbacklover

31 de mar. de 2016

First time Subaru owner (formerly owned several Honda's) and am totally pleased with everything Subaru beginning with initial sales contact with Rod Israeli. Rod is very personable, not pushy & never felt I was being pressured - even on 3 different car testing 'runs'. Rod made sure I was very comfortable with vehicle when I came to pick it up. I highly recommend Rod as a sales person & Subaru East as dealership.

2016newcar

29 de mar. de 2016

Jim Casey was very helpful in helping me select my first Subaru. He provided all the information I needed and I am looking forward to driving my new Forester. Jim also introduced me to the other Don Miller East staff who were very welcoming.

mstitches17

27 de mar. de 2016

Rod did a very good job helping me out over the past few months. Really good with finding me the perfect car and I really enjoy my first Subaru.

William Gibson

23 de mar. de 2016

Leasing from Subaru has been good to us. The folks in the service department are no xxxxxxxx and straightforward. They're nice to deal with. We just picked up a new 2016 Outback. Our sales person, Rod Israeli, reflected what we have come to expect from this dealership. He is pleasant and thorough without the fluff and corn syrup. We feel we lucked out a bit with landing him for the task of rolling into the new Outback.

mchaveriat

13 de mar. de 2016

I'm not fond of looking for a new vehicle. David Stellflue made the process enjoyable. He answered my questions without a bunch of bull like all of the other sales people I have come across over the year. How refreshing. He was very attentive to my needs on what I wanted in a car. I had gone to other dealerships trying to decide what I wanted. I left them feeling that the salesperson really didn't listen to what I wanted. So when I walked into Don Miller I was not expecting it to be any different. I am so happy that David proved me wrong. I would recommend to anyone looking for a new Subaru to go see David Stellflue at Don Miller Subaru East.

Aan

1 de mar. de 2016

Awesome buying experience! Rod Israeli was very helpful and informative while not pressuring me to decide immediately...let me think gongs over and return when I had made a decision.

JBSUBADUBA

29 de feb. de 2016

We have never had a better buying experience than the one we just had at Don Miller East, Subaru. We only wish we had come here long ago. Wonderful people ( Jim Casey, Kim, Terry, Carl and Peter ).This is the place to get the best of everything, and a Subaru.

Suby Convert

24 de feb. de 2016

Tim Bisbee made the whole buying process a pleasant process - and Jason from Finance helped make the deal happen. Would totally recommend them to anyone!

OlgaAAA

18 de feb. de 2016

It was a pleasure doing business with Don Miller Subaru East, Madison! My lease on Toyota RAV4 was about to expire, and, before to get a new car, I armed to try other small SUVs, including Honda CR-V and Subaru Forester. I like RAV, but after test driving 2.5i Premium Forester 2016, I knew that was the car! Great driving visibility and ability to drive on steep countryside roads made my choice! Our salesman, Rod Israeli, and his management gave us not only the best possible deal on the Forester, but also traded in my RAV4 at a very fair price. Rod was very knowledgeable and provided us with an excellent customer service. He was not pushy, and we highly appreciated that! If you consider buying Subaru, I would definitely recommend to contact Rod at Don Miller Subaru East.

Bethieb

16 de feb. de 2016

Staff at Don Miller bent over backwards to give us excellent service and an excellent deal on our cars. I would highly recommend working with Tim, Peter and anyone else on the staff.

afebock

12 de feb. de 2016

Everyone was very pleasant to deal with and very knowledgeable. Tim showed me the service area and really walked me through everything about the dealership and my car. Great with all of my questions. Probably the best car salesperson I have ever talked to and worked with. It was an amazing car buying experience. Great prices and great vehicles. Thank you.

Emmy250h

12 de feb. de 2016

I went in to get my first new car and the experience was almost as great as getting my first new car. Tim my salesman was helpful, knowledgeable, and understanding. He made me feel very comfortable and confident in my decision. Peter the GM and Jason in finance also were friendly, helpful, and made it easy to choose not only my Subaru but Don Miller as my dealership.

Brian

12 de feb. de 2016

Everyone at Don Miller Subaru East was very pleasant to deal with. It was a very enjoyable car buying experience. Great prices and great vehicles. Thank you.

Van guy

4 de feb. de 2016

I reached out to Don Miller Subaru via email and laid out my parameters for a used minivan: price limit, mileage, necessary options. They got back to me immediately with a vehicle that fit my specs that hadn't even made it onto their website yet I drove out that afternoon and met with Shane Henry. He was knowledgable, helpful and low-key in a good way. Their minivan was as advertised, they gave me a merciful appraisal on my trade-in to make the deal work, and we closed the sale within an hour. I could not have asked for a smoother experience.

AngeloB

26 de ene. de 2016

My recent experience at Don Miller Subaru was excellent. I decided to purchase a 2016 WRX. I started online with my financing stuff, then I was contacted via email with a terrific price on the vehicle I was looking for. Went into the dealership that night and that's where I met my salesman, Rod Israeli. Rod is a great guy and very knowledgeable on the vehicle. He spent quite some time going over the vehicle and answering any questions I had. Needless to say I secured my purchase that night, vehicle arrived this morning and went in to sign the paperwork. I've purchased quite a few new cars in the past and this purchase experience was very smooth and at the top of the heap. I highly recommend Rod and Don Miller Subaru. Loving my 2016 WRX!

sella608

19 de ene. de 2016

I went to Don Miller with the hopes of switching out my Honda Civic for a better car. After doing some research I thought that a Subaru would be a good option. I met with Rod Israeli and he showed me the 2016 Subaro Impreza. I instantly knew I wanted the car, but I was limited in funds. Rod and the team at Don Miller helped me finance the car and I drove it home that day! I would highly recommend going there if you are looking for an awesome new ride!

Love My Subaru

18 de ene. de 2016

My husband and I once again came to this dealer for our Subaru. We have purchased many Subarus from this dealer and have never been disappointed in the service. Our salesman for our cars this time was Rod Israeli. He was very professional and took time with walking us through everything. These days with all of the new technology and people who aren't exactly young, need that extra time. He was very accommodating.I would strongly recommend Don Miller Subaru East and Rod Israeli. You will leave having experienced great service and knowing you and your family and friends are in a great quality car and one of the safest on the road. I'm living proof due to a Subaru!

mhansen

16 de ene. de 2016

We recently traded in our old GMC and decided to lease a Forester. We had a fantastic experience and would recommend Don Miller and Rod Israeli to anyone looking for a new car! Rod was an exceptional help and genuinely wanted us to get the best deal as well as the right vehicle for our family. He went above and beyond and we greatly appreciate that!

amitisraeli

8 de ene. de 2016

We visit this site to change our Honda lease as we crosse the allow miles. The team in general, and Rod Israeli in particular did whatever possible to help us to get the best ever deal. No doubt it's the best ever service we got in a car dealer

Becki

2 de ene. de 2016

My husband and I purchased a Subaru Impreza from Don Miller East on 12/22/15. Danielle Juhl, Salesperson, greeted us on Tuesday when we arrived at the dealership. She was informative and not pushy during our purchasing decision. After two test drives with a 2005 Outback Subaru and a 2008 Subaru Impreza she gave us time to talk things over, offered us options with the 2005 to purchase, and handled waiting for our decision with patience. We purchased the 2008 Subaru Impreza. On Christmas Day we drove the Subaru to Michigan and returned a few days later without any mechanical problems. The Subaru performed well at lower and higher speeds (70 mph) without feeling like you were in a tin can.....the Subaru is a tight and smooth vehicle.We would definitely purchase another vehicle from Don Miller in the future. We also found all the people we met at Don Miller friendly, helpful, and happy to work there.Thanks,Becki and Todd Barsness

WI_Subie_Buyer

21 de dic. de 2015

I consulted Dean Woldstad and wanted to test drive a WRX. I was told that they had one available and would be ready for me when I showed up. I show up, both of their WRXs are parked in a way that they aren't coming out unless they re-arrange the lot and they were not willing to let me behind the wheel unless they had a deposit in hand. Basically it was an hour of BS and runaround to basically sit down with me and give me a quote. I walked out the door and that was the last I heard of them. I sent my quote to Wilde and they matched it and had a WRX ready on my arrival to take for a short cruise. I may be young, but I was not there to beat on the car. If you want a forrester, go here and pay MSRP. If you want a fair deal and to actually get behind the wheel of a fun car, go to Wilde, ask Teddy to setup a WRX test drive and buy from him. Previously I dealt with DJ, but forgot his name when I came in the second time. He was knowledgeable on the car and friendly, but I personally will avoid Don Miller in the future.

Hdfvsy

21 de dic. de 2015

My husband made an appointment to test drive a Subaru WRX. They were happy to schedule us, but when we showed up they told us that we could not even test drive it until we signed a document stating that we were going to buy the car. We argued, how can you know if you want to buy a car if you can't even test drive it!? They were very pushy. We went to another dealer who was happy to allow us to drive it and we gladly purchased the car through them. It seems like awful business practice and we will never be back!

jharm24

18 de dic. de 2015

Decent deal and friendly, family style dealership. Will buy another Subaru from this dealer in the future. Sales floor is friendly and service is decent.

Laurie

1 de dic. de 2015

Can't believe I'm saying this, but we had a really pleasant experience buying a new Forester. My husband and I went in just for a test drive, but we both really liked the Forester. And Jim Casey, our salesman, was very knowledgeable and helpful -- not pushy. And once we bought it, they didn't try to sell us a bunch of other crap. Jim spent probably half an hour showing us around the vehicle, syncing my iphone, and making sure we knew how to operate it safely. An honest-to-goodness decent car-buying experience -- my first ever. We'll go back.

Rick

7 de nov. de 2015

In the market for arrogance? Then Don Miller is the place to shop.First, Subarus are very good cars. I leased a 2006 Impreza and a 2010 Forrester, both from Don Miller and I loved them.Today, Subarus are selling like hotcakes, virtually everything they can ship.And don't Don Miller know it. In spite of that, last month I went to Don Miller, and thought I had come to a deal. A good deal, not fantastic, but something I felt comfortable with. I produced a letter from Subaru Motors Finance (SMF)when my last lease ended, Dec '13 which said they'd pick up the first month's payment on a new lease and the disposition fee for the Forrester. I FULLY understood that was a limited time offer, and told the salesman such, but I said, as a 3 time repeat customer, could they find out if SMF would extend the offer to pick up the first month's lease, $253.00. He "checked" and said he didn't see a problem. So, he gave me a blank purchase contract to sign, ILLEGAL AS xxxx, and asked for some money down, to "prove" I was serious, and then sent me in to see the Finance Manager. The old coot sales manager stopped by, who had signed the blank contract (ILLEGAL) and joked about what a good deal I was getting. Obviously, the salesman knew the offer was bogus because he disappeared. The finance manager went to the file cabinet, pulled out a policy from SMF saying the offer was only good for 6 months after the previous lease ended. I said I realized it had expired, but I was told that it would still be possible and that's the basis on which I agreed to the deal. I asked the Finance Manager if he could get SMF on the phone and perhaps, since I was an 8 year lessee who had always paid on time, check with them to get another 3 years of business. "No." Now, even if SMF had said no on the speaker phone and he was humoring me, I'd probably have gone through with the lease. Even better if they had gone to bat for a three-peat customer. But no. Then he looked at me with dead eyes and said, "So?" I said, would Don Miller lower the price $253 to make up the difference. "No, that was our offer." They were still making about $1,500 on it. So I grabbed my cash, any document I had signed and left. Arrogant Don Miller lost a customer and Subaru lost a customer for life. I spent $30,000 on my first two leases, and this one would have been worth $9-10,000 for Subaru and SMF and they would have gotten a well taken care of leased car back after 3 years to resell and another $1,000 for Don Miller for maintenance business for three years.If you're set on a Subaru, there is a dealer in Waukesha and one in Janesville. Don't fall for the Don Miller Deal/screwing that they spend thousands of dollars on full page ads in the State Journal and Isthmus and on radio and TV each week, but they diss a three-peat customer over $253. Did I mention arrogant?There are a lot of good cars, and a few dealers that treat you with respect. Don Miller is not one of them. I think it's a corporate culture kind of thing, because I had a similar bad experience when they sold Pontiac. Only that time they had me sign a contract for a car on order with one set of options, and "oops" it came in with other options for $1,500 more.

TylerBuchholz

7 de nov. de 2015

My wife and I bought a new Outback, and had an incredible experience here. Our salesman was DJ, I highly highly recommend that you request him. He was incredibly knowledgable, and was not pushy in the slightest. He easily answered all of our questions, and showed us everything that we wanted to know about the car (and things that I didn't even know I wanted to know about the car.) We test drove on a Saturday, and he gave us his business card with his cell phone number and said call him at anytime with any questions we could ever have and he would be happy to help, but that he wasn't going to call us; I can't tell you how awesome it was to be in a completely pressure-free environment, and have such an incredibly helpful and friendly salesman. We got an incredible deal, there wasn't any nickel and diming, and the process was so transparent. The buying process was incredibly easy as well, we walked in at 9am and we were gone by 10:30 with our new car. I just really don't have a single bad thing to say about my experience here. If I had to do it all over again, I would hands down without hesitation come back here and ask for DJ.

1st Outback

5 de nov. de 2015

We went knowing the car we wanted already, but we were shown all the different option packages by our salesman, Jim. When my car arrived he sat with me and showed how all the different features works, even synced my phone with my car for me. I love my new Outback and would recommend one and this dealership if you want one too.

Subaru Legacy Buyer

15 de oct. de 2015

Superior knowledge, courtesy, and service by salesman DJ Rhinehart and other staff at Dealership. Recommend visiting them if looking for a vehicle. Did extensive on-line pricing and car information reviews on Subaru.com and other dealership/info sites before buying.

Mark

30 de sep. de 2015

Jim did a great job helping us find a new Outback (our third Subaru)! We knew it wouldn't be an easy task, with Subaru models averaging only 4 days on the lot, but we were able to find one that fit our needs on the very first day - with Jim's assistance. The entire process went very smoothly.

Crosstrek

19 de sep. de 2015

After many attempts to buy a Subaru at other dealerships, I am very happy that I ended up dealing with Don Miller Subaru East. Everyone was a great help..Steve, Jason, and DJ. DJ was the best. He took the time to go through everything and walked me around the building showing and introducing me to the other departments. He gave me the feeling that Subaru owners and staff are like a family in a way. It was great experience and I am so enjoying my new Subaru XV Crosstrek!!!

dave

12 de sep. de 2015

A previous reviewer said it best. We dealt with David Stellflue and he made the Subaru shopping experience a pleasure. He had great knowledge on the Impreza we were looking at, answering all of our questions clearly, and explaining everything we needed to know about the car. David made the experience pressure- and stress-free, which helped us feel confident and comfortable doing business with him, even after considering some other car companies and dealerships. Jason Gest helped make the financing and paper signing less of a chore, and was very patient with us, even at the end of a long day.Thank you for the great car buying experience. We look forward to being part of the Subaru family!Dave

Sharon123

8 de sep. de 2015

Tim Bisbee in sales was wonderful. Long History of his love for cars comes through his passion for the Subaru. Was able to 'cut to the meat' of what I needed to know about this awesome car. Peter Hubbard GM was 'no nonsense' on the business side of backing up the vehicle in light of it's many competitors. Jason Gest helped my husband and I with the financing aspects. He was very professional, pleasant, and focused which is a great comfort when making such a purchase. Rick Tonstad (Service Advisor) was a bit busy to talk to, but am looking forward to meeting him when I have service checks but from the brief visual I got, he looked like he had a few years under his belt. Viewing the 'service bay' it was clean, organized, and very professional looking. Gave me a sense of trust when I saw a few gray hair guys (like me). No cars were being serviced at the time, but a couple were in the 'drive up,' and the mechanics were 'on deck.' It was my first visit at this dealership on August 18th, and my 2nd was 16 days later when I picked up my new 2016 Subaru Outback. I thank my husband first for checking out consumer report, Tim and Peter for knowing 'their stuff,' and the engineers at Subaru for making such a beautiful machine. She's a beauty!Respectfully submitted,Sharon Stroh

Rebecca M

18 de ago. de 2015

One of my friends purchased a car from them and highly recommended them when I was in the market. Knowing Subaru's reputation for reliability my husband and I stopped by to look. We had the most wonderful, non-pushy sales person help us. When we stopped in again he was busy but another gentleman stepped right up to help us until he was free. When we finally went in to purchase a vehicle the one we wanted was already sold but they were very helpful and found another car for us, exactly the same as the first that we could pick up in a few days. I can not say enough about how friendly and helpful the staff is. Thank you for the great experience.Rebecca M

Glen Ruttencutter

31 de jul. de 2015

Last fall we ordered a 2015 Outback from DJ Rinehart. Even though this car was (and still is) in high demand, DJ gave us a good discount off of the sticker price with no hassle or back and forth negotiation. He answered our questions straightforwardly, and helped us order a car with the options we wanted.We were so impressed that when we were ready to replace our 2006 Escape this month, we went back to DJ. We were interested in a Forester, but wanted an updated navigation system and eyesight lane guidance. When they got the new 2016 Foresters in stock, we were still missing a couple of features that we liked on our Outback. We went through the entire process of purchasing a Forester, but at the last minute decided on a 2016 Outback instead. Despite all of the time that DJ had already spent working up our Forester purchase, he graciously switched and ordered us a new Outback instead when we changed our minds. I would definitely recommend DJ, and would buy another car from him anytime.

cknox

31 de jul. de 2015

Shannon (and everyone at Don Miller Subaru East) was awesome. Very friendly, responsive, and not high pressure at all. They let me take my time, found the vehicle we wanted, and gave me a fair price both on the car I bought and our trade in. I never felt like we were being pushed too hard or being taken advantage of. Great experience all the way around. I would highly recommend others come to Shannon and Don Miller.

citizen

26 de jul. de 2015

Everything worked out very well. Everyone was friendly. I can never really tell in these matters, but with all of the research I did, we paid a very fair price,. It would have been really nice if they brought up the "added security coverage" earlier for us to think about while we waited the few days to finalize payment and pick-up.

newsubaru12345

23 de jul. de 2015

Jim was very kind, respectful, and professional. There was no pressure or hassle in buying a new car from him. He offered us a fair price for both the new car and the trade in up-front so there was no need to haggle over price. I would greatly recommend Jim to others looking to buy a Subaru.

tklmepink1126

18 de jul. de 2015

Worked with Dave S. Absolutely impressed with the customer service. We have been shopping around for an Outback for a few months. Dave at Don Miller Subaru East was by far the easiest and most knowledgeable Sales Rep to work with after visiting 4 other Subaru Dealers. We are so thankful Dave took the time to help us find the perfect vehicle!

HappySubaruOwner

15 de jul. de 2015

I was in the market to purchased a new vehicle. I headed to Don Miller-East with the intent of test driving a few Subarus. I was specifically interested in the Forester, but I also wanted to look at both the Outback and Crosstrek. Once I walked in the door I was immediately greeted by Bruce. He took the time to listen to my needs and patently answered my questions. He was extremely patient and encouraged me to test drive any (and all) vehicles I was interested in so I could make the best decision possible. I didn't intent to, but I ended up purchasing my Subaru Forester that day! The value was just too good to pass up! I had a trade in and the trade in value was very compatible to Kelly Blue Book, in fact the quoted trade in value by far exceeded the value I had in mind. In addition, Bruce was very accommodating and was able to respectively and professionally negotiate a price that fit my budget. I couldn't have asked for a better price for both my trade in and new vehicle. Not once did I feel pressured or pushed into an agreement or contract. I can honestly say that I had a very enjoyable and pleasant experience! I highly recommend Don Miller Subaru-East!

outdoorgal

1 de jul. de 2015

I went to the dealership to look at (test drive) a used Outback and actually came home with it that day. I did not feel pushed into the decision but, was given a good deal on my Legacy trade-in and a good price on the used Outback. I had done my research ahead of time a knew my price range and what bells and whistles I wanted and those I did not (nor need). I've "loved" my Subaru Legacy and knew I would not look at another brand. I have always had great service at Don Miller and as a woman have been treated respectfully in my car purchases.

timetobuyanewcar

22 de jun. de 2015

The sales representative took the time to listen to my needs and answer all of my questions. He wasn't aggressive, but pleasant to work with. I'm very happy with my purchase.

Jeff

19 de jun. de 2015

I enjoyed my experience with the purchase of my used Subaru Jim Casey was a pleasure to deal with no pushy gimmicks and very polite. He did everything I would classify as good salesmanship. Steve teela in financing did a great job as well getting a resonable rate on a vehicle with higher miles. I enjoy my 2010 Subaru Forester and look forward to visiting don miller east again when I decide to replace it.Thank you for a good experience Jeff

Dan and Lisa

23 de may. de 2015

Up until now I have really, really disliked car buying. We have had 20+ years of experience with less than stellar and sometimes extremely uncomfortable salespeople and dealerships. However, Jim Casey at Don Miller Subaru East in Madison has changed that for me. My husband and I went in and we were pleasantly greeted by Jim and made to feel welcomed and respected. We were not pressured and most importantly Jim listened to us. He listened to us both. He didn't talk down to us and he treated us just as one would expect to be treated. Jim made the entire process very easy from start to finish. The entire staff at Don Miller Subaru East was friendly and helpful. The dealership is by far the best we have ever visited. We will definitely recommend Don Miller Subaru to anyone that we know.

Megan

29 de abr. de 2015

This was my first solo car buying experience, and it exactly what I was hoping for but was weary that I would receive. I truly appreciated the quick response from Dean in Internet Sales and the helpful and empowering sales experience that I had with Shannon. I did my due diligence in searching dealerships in the tri-state area, and Don Miller Subaru East was by far the most responsive, educated, and met me at my level - from the beginning. I never felt pressured, lectured, condescended, or mislead. It made my decision to buy Subaru even more certain. I would send anyone there, but especially my friends like me - an independent woman who may not fit the typical car-buyer (and I did feel this from other dealerships I will not mention). I truly felt welcomed..

RobynH

18 de abr. de 2015

We were planning on doing our homework with a visit to the dealership. Shannon listened very well to our wants and dislikes. He showed us a car we were not sold on initially. He was very knowledgeable and shared his love for Subaru's with us. He gave us time to mull it over and was very patient with us...wanting our decision to be the best one for us. Ultimately we realized the car was more than we asked for and the price was right. We ended up taking care of the financing with the store closed. Shannon and the finance guy were happy to stay and help even though Wisconsin basketball was playing in the final four that night. We are very happy with the WRX and don't regret our decision for a minute.

BarbC

18 de abr. de 2015

We went in to test drive 2 used but certified subaru Foresters. Had a great sales person, Jim Casey, who was knowledgeable about the model and previous years, gave us a good test drive in both cars, was friendly, fair and easy to deal with. We had a price in mind, and a trade in value we wanted for our car. Without too much discussion we came to a deal that was close enough for us. The general manager Peter was very nice, as were the other staff we worked with. No heavy sales pitch, no push to purchase the added vehicle rustproofing, etc. which gave us the option to discuss and choose. All together the best car buying experience we have ever had and we both generally dislike the final negotiation process in buying a car. We would recommend working with Jim any day.

tommytucker

14 de abr. de 2015

We new exactly what we wanted and had a set amount of what we wanted to pay with the trade in of our 2000 Subaru. They met it without a hassle and my wife and I were very satisfied. Highly recommend the dealership and all the people that work there. My wife has driven a Subaru for the last 15 years in all kinds of weather and has never been stuck or stranded. She finds it hard to feel confident in any other car. She has gone to work in snow storms that my 4 wheel drive truck had problems going through. I would worry about her if she was driving any other car in the weather she drives in.Tim was very helpful in expediting the purchase. I have very little patience when it comes to large purchases but was totally comfortable with Tim. Another plus was my wife was very pleased with dealing with Tim and all the people at Don Miller which means a lot.Thank you for the great experience!

Booch00

2 de abr. de 2015

Shannon went out of his way to get me the car I was looking for the same day, on a tight timeline. The process was quick and easy. I was able to run home while they processed my paperwork and by the time I arrived back at the dealership, it was a couple minutes signing papers and I was off in my new car.

Kittydocjs

1 de mar. de 2015

Thanks so much to Tim Bisbee for being friendly, efficient, considerate, knowledgable and a darn good salesman. He made the experience understandable and fun and made me feel that I was making an informed decision.

bud1606

20 de feb. de 2015

Everyone I met was friendly and knowledgeable. I feel like they took a genuine interest in finding me the perfect car. I left happy knowing that I will buy my next car at Don Miller Subaru East!

Happycamper

11 de feb. de 2015

I have bought 2 cars from Don Miller east and will continue to buy from them. Extremely friendly, no pressure, super knowledgeable staff- and I got an INCREDIBLE trade-in deal! I couldn't be happier with the car or the service. SHOP HERE!!!

Kate P

1 de feb. de 2015

After a friend bought a new car from Steve and raved about the process, I decided to visit Don Miller Subaru when I was looking for a new car. From the first time I spoke with Steve, he was positive and let me decide which car was the best choice for me. He listened to what I was saying and didn't try to convince me I needed something else. On more than one occasion, he said, "We'll take care of you." and "I would like to put you in a car." but was never pushy and understood it was a process I had to go through. He was genuine and sincere. Never did he ask what the other dealership was willing to do for me or 'sell' me on why buying a car from him was the better choice. Then when I decided on the Outback and the one I wanted wasn't available, John found something comparable that had a few additional amenities but for no additional cost! He ended the conversation with "Don't worry. We'll take care of you." I highly recommend buying a car from Steve and John .

moorec75

28 de ene. de 2015

I worked with Dean, Tim and Jason to purchase a new 2015 WRX. Top to bottom the best car buying experience I have ever had. No pressure at all, even when I came to finance and warranty. These guys were the best. I would highly highly recommend. This is my second Subaru (first one was from another dealer and wasn't nearly as good of an experience) and it won't be my last from Don Miller. I drove from Milwaukee and they did everything in their power to make my experience seamless and fast. Really really excellent experience.

Steve Nyquist

24 de ene. de 2015

After researching many car dealerships in the Midwest, I came upon Don Miller Subaru East. I contacted Dean on the website and told him the vehicle I was interested in and that I was shopping around. He was very upfront about everything including their price on the vehicle, my trade-in value, and what to expect for the rest of the transaction. We agreed in principal in a few a few emails. I had read some good reviews on this website and asked to work with Tim. We also had contact with the finance guy Jason. This was the most upfront, honest, car dealership I have ever worked with. We spent about an hour at the dealership finishing the deal. I would advise anyone that wants a hassle free experience to look here. We drove over 4 1/2 hours and stayed overnight to get the car we wanted and it was worth it.

lucas shemwell

29 de nov. de 2014

I want to write this review for the outstanding service Jim Casey provided me while I was searching for my dream car.I live in Iowa, but for some reason our dealers here are very reluctant to sell their cars at a fair price. Many times my offers were scoffed at as being unreasonable. It's like negotiating is no longer an option. That wasn't the case when I contacted Jim Miller Subaru East. I live several hours from this dealership and expressed to Jim Casey I'd like to get an agreement made before setting out to see the car. This wasn't a problem for him, nor was haggling on the price, which he wasn't afraid to take on, like some of our Iowa dealers! Jim was polite, understanding, and even answered his phone on his day off to answer my questions. I was thoroughly impressed.Long story short, we made the trip, having made all the agreed arrangements prior to setting out. Jim was a man of his word, and the transaction went off smoothly without a single hitch. We weren't there for more than forty five minutes before saying our thanks and parting ways. I just can't believe how easy it was.If I need a new car anytime in the near future, knock on wood, I'll be looking for Jim Casey at Jim Miller Subaru East. Thank you Jim!

cory.flynn.127

11 de nov. de 2014

I had a great experience with DJ (Dan Rinehart) who sold me and my husband my Subaru. He was courteous, friendly, bent over backwards to accommodate anything we needed during the process, and was knowledgeable. I was expecting a long, drawn out day purchasing the car, but my experience was fast, timely, and efficient. Kudos to DJ! I also got at least 3 follow up calls to see how I was liking my car, and I LOVE IT! My overall experience was excellent and we now have 3 Subarus!

Kathe King

16 de sep. de 2014

I had a great experience buying my Subaru Forester. Tim was very knowledgeable and spent a lot of time answering my questions. He wanted to make sure I was buying the right car for me. He was very attentive but he didn't pressure me in any way.This was a very pleasant experience and I can't say enough good about Tim. I highly recommend him. And I love my Subaru Forester!I can only hope that the customer service going forward is as great as I've experienced so far.

Vallyo

9 de sep. de 2014

I never met the guy he we only exchanged emails about the new 2015 Outback and this is what he wrote in the last one after I informed him that other dealers have quoted me with better prices than him "If you are satisfied with either of the other e-quotes from( dealer names I don't want to disclose), I encourage you to go there and buy your 2015 Outback Premium. Plus, it appears that they may have the vehicle you want! I am quoting you Dealer Invoice and because these cars are so popular in my local market I have no need to sell below invoice. "God job telling me to go somewhere else. And I probably will !!!!!

Costambar

11 de jun. de 2014

Purchasing the certified Outback was an easy process. The website provided accurate information that was navigated smoothly. Pictures, car fax, price, loan calculator, it was all there. One trip to dealership was concise as we had done our research. A return trip gave us the personal interaction with sales person, Tim, and the purchase was confirmed. The car was ready the very next day and everything was complete and ready for us. Buying a new vehicle can be confusing and frustrating, but not this time. Our daughter purchased a Subaru from this dealership and had a positive experience, we repeated this process so it must be "the way things are done here". We would recommend this dealership, Tim, Dean, the web master, and Jason, the financial guy to anyone. They all answered any questions we had and seemed to enjoy their work. Bravo for giving us a great car that was easy and fun to purchase.

lmkess

28 de may. de 2014

I had an excellent experience with Jim Casey at Don Miller Subaru East. Jim was very thorough in answering all of my questions as well as some questions I would not have thought of on my own. During the test drive Jim let me drive the car exactly the way I needed to, ensuring I was purchasing the right vehicle for me and my family.I am very happy with my recent purchase and my experience with Jim as well as the team at Don Miller Subaru East.If you have the opportunity to visit Jim, please do!

MaizeyW

11 de may. de 2014

We first connected with Dean by email. He offered us a great price on the Subaru Hybrid Crosstrek. We test drove the vehicle and David spent all the time we wanted reviewing the car features and answering our questions. This car satisfied by desire to replace my old Passat Wagon with a car with comparable features and driving experience. The process was smooth from beginning to end. It is Lear this dealership prides itself on customer service. I was offered a great price, but never felt pressure to buy.

APRosenberg

1 de may. de 2014

What an unpleasant experience. I browsed the dealer's website and clicked to get a price quote for a 2014 Crosstrek Hybrid and to ask whether the dealership has any special pricing agreement with my employer, since several in the area do. Dean Woldstad responded and was evasive from the start. He claimed that they offer "aggressive" pricing, but when pressed for details refused to offer any and claimed that [he] would be shocked" to hear that I was correct when I told him about special pricing offered by Mazda, Honda, etc. He constantly pushed to have me come into the dealership in person while still not answering my questions, but going on tangents about how demand is high so prices are at or near sticker and how unsafe non-Subaru vehicles are. Strangely, when I mentioned that I was also considering a Honda CR-V and Mazda CX-5 in addition to the Crosstrek, he told me that "If I was purchasing, I would purchase the CX-5." I finally just shared an internet price quote from another Subaru dealership with him for a similar Crosstrek to the one I asked for, and Dean again strongly implied that I was lying about it and that I should shop elsewhere.All I wanted was answers to a couple of questions:1) Yes or no, do they offer negotiation-free pricing for my company.2) What's their best price for the car/can they compete with the other dealership.Instead, I got a confusing, sales-y runaround, got called a liar, and got told to take my business elsewhere. Unbelievable. I went ahead and emailed the GM of the dealership to tell him about this awful experience and never heard a thing back in response. In the end, I did take my business elsewhere - just across town to Don Miller Subaru West - where I was treated very well and had a great experience. If you're considering a Subaru in Madison, definitely watch out for Dean Woldstad and Don Miller East. Don Miller West was great - I worked with Dennis there and he was awesome.

knbartlett1

19 de abr. de 2014

When I bought my 2013 Subaru Forrester from DJ a year and a half ago I was so happy with my experience. No pressure sale. Very knowledgeable. No nonsense. Respectful. I love my vehicle and am pleased with my overall experience at Don Miller Subaru. I figured, like many dealers I've worked with in the past, that once I purchased my new car the dealer wouldn't give a hoot about me or my car. I was so wrong. I stopped into Don Miller recently and asked about a few scratches (normal wear and tear) on my car and wondered if it was covered by the protection plan I'd purchased. DJ said scratches aren't covered, but he wants me to continue loving my vehicle. He went above and beyond and immediately made arrangements to have them buffed out. For FREE! Incredible. Such great service. DEFINITELY recommend Don Miller Subaru and DJ as your dealer.

LLMartine

11 de abr. de 2014

DJ is very helpful and willing to go out of the way for people. I spoke to DJ about getting an automatic car starter for my vehicle months ago. I told him at the time it was not affordable to me. I was blessed this last Christmas when my parents gave me the money to purchase an automatic starter. I never even mentioned to them that I wanted it. God is good. I was in getting my Subaru serviced and spoke to DJ about the automatic starter. DJ checked for an automatic starter and had one in stock and told me he would give it to me at cost. I was blessed a second time. God is good all the time. DJ is patient and goes the extra mile. He is always friendly and cares about people. He has a positive attitude and charismatic personality. Thanks DJ for all you do. May God richly bless you.

4steveh6

22 de mar. de 2014

DJ is a knowledgeable, friendly and considerate salesman who certainly knows the Subaru vehicles that are available at this dealership. He displayed a patient and engaging manner of interacting with us, while he took a good deal of time to first understand our needs and preferences regarding the used Outback that we were seeking -- before he suggested five or six models in our price range for us to examine and/or take out for a test drive. He appeared to be quite genuine in encouraging us to take a comfortable amount of time in driving/experiencing each vehicle that we examined. DJ readily answered all of our questions in a confident, reassuring manner, and there was no evidence of impatience or heavy-handed pressure as we were narrowing down our choices. This was one of the most comfortable, "laid back" and satisfying sales experiences that I have ever experienced!! After we had selected our "new car" and were filling out the paperwork, DJ surprised us with a full tank of gas (other dealers in the past had sold us cars with only a couple of gallons of gas left in the tank - about enough to get part way home!) and he transferred our belongings from our trade-in to our Outback, so that we were happily able to start back home in our new car. I would certainly recommend DJ and Don Miller Subaru East to any of our friends who are in the market for a fairly-priced, pre-owned vehicle.

Guzs81

21 de mar. de 2014

We drove 70 miles to visit this dealership because they had the vehicle we were interested in, provided a very realistic quote upfront, and had an unassuming feel with the desire to earn our business. All dealer staff we dealt with we're very professional, friendly, and attentive. Pricing negotiations were fair, forward, and short. Don Miller's staff provided our most satisfying car buying experience to date.

iBRZ

27 de nov. de 2012

I purchased my BRZ from 2000 miles away. Shannon and Michael were both incredibly easy to work with and thoughtful. They did everything they said they would when they said. They even took pictures of my car waiting safely in the garage for its cross country pick up & as the driver was loading my car on the truck so I could see it getting ready for its road trip. I absolutely cannot say enough good things about my in working with them and Don Miller.

kjkreiger

27 de oct. de 2012

We dealt with Don Miller downtown and on the West Side in the past, and I was never disappointed with sales OR service. Our latest experience at East bears this out as well. We bought a new car even though we were trying to go another year with our old one!After spending 8 hours between sales and service, having some value-added tweaks done at our own request, I feel like these guys are there to make the car buying and service experiences as seamless as possible. It was surreal for a few days - we had trouble absorbing all of what transpired. They were universally patient and forthcoming with advice and answers to questions.There were even unexpected happy surprises along the way. Subaru is the best car on the road, and buying one at East is the best experience possible. Simple beginning service was done efficiently. Our portable satellite radio was installed with the wiring under the console so it would be out of sight and not in the way at no additional charge.Jim spent a lot of time with us, showing us the new features of the 2013 Outback, some of which we were not aware of, since we were hoping to buy or lease a 2012 model and had researched only that vintage.Overall, no complaints. I look forward to my next visit to Don Miller. These are real people, not fake sales guys who paste on a happy face over their usual cynical ones. They really believe in the cars that they are selling and servicing, and it shows.

kathy.roloff.73

20 de oct. de 2012

When the time arrived to look for A replacment for our forester we decided to return to Don Miller to look and see what will fill our need at this time. The service we recieved was nothing but the best. In our search there were some challenges and all the sales people were there to find the correct SUB. for us. THANKS

Mary Ann Jerred

9 de oct. de 2012

Shannon Marcott was totally professional and pleasant to work with in helping me purchase my second Subaru, a 2013 XV Crosstrek... sweet vehicle! And Michael Christiano went more than the second mile in handling the partial financing I needed to complete the deal. A joy to work with both gentlemen. I look forward to continued support in maintaining this vehicle with assistance from Terry Streeter and the Don Miller Service Deptment.

Rhawb

1 de ago. de 2012

I worked with Shannon to arrange purchase of my new BRZ from across the country and even despite the distance it was one of the easiest car buying experiences I've ever had. We agreed on all the details of the sale over the phone, then three weeks and 1500 miles later I showed up at the dealership and received everything we had agreed upon. As an added bonus, it seems like everyone at this place is an automotive enthusiast in one way or another. It was great to finally come across a dealership full of people that really had a passion for cars, it's something you don't see too often and it made me feel good about buying from them. Next time you're in the market for a car, give these guys a chance, I think you will be happy that you did.

gmucciolo

20 de may. de 2012

All employees we dealt with were very friendly, helpful, and did not pressure us at any time. Loan representative helped us get a much lower rate than expected, and gave us excellent advice. Car was clean, ran very well, and competitively priced .

DarMonkey

10 de abr. de 2012

We recently bought a used 2009 Subaru Legacy from Don Miller Subaru East. The vehicle was in excellent condition and we are extremely satisfied with the vehicle and service that we received at Don Miller. We had a great shopping experience with Bruce Fischer, and we highly recommend him. Bruce was very helpful, honest, and answered all of our questions. We spent over 3 hours looking at and test driving many vehicles. Bruce was very patient and attentive. We felt valued and were not pressured into a purchase. We strongly recommend visiting Don Miller Subaru East and asking for Bruce Fischer if you are interested in purchasing a new or used Subaru.

sewald

3 de abr. de 2012

Overall a very pleasant car shopping experience. We were quite sure we wanted a Subaru before we went to this dealer, but felt even more confident after dealing with the Salesman and Finance Consultant.

Donald Tofte

27 de mar. de 2012

I purchased a new car from Don Miller East about three months ago. The overall experience was excellent. Our salesman, Tim Bisbee was friendly, courteous, and car savvy. He was a good listener and willing to negotiate without undue pressure. In fact, I found the whole experience to be so good that I brought my sister there to purchase a new car just last week. I would also like to thank John and the financial man, Michael for their commendable efforts. Nice job gentlemen, you made the process fun and easy.

3 blk dogs

15 de mar. de 2012

Second new Subaru in 6 months from Don Miller and Tim. No pressure sales, fast and friendly. Tim knows cars, great to deal with. Mike is the best at finance and makes it a painless process. Great for service too!.

martinday

15 de mar. de 2012

Great experience with Mike and the entire service department! Service was prompt, reasonable priced, and the complimentary ride to work was a great additional service.We have always taken our cars to Don Miller Subura service and have always received the best care.Keep up the great work.

mlgerber

2 de mar. de 2012

The service department is by far the best I have ever dealt with. We have purchased three used vehicles from them and they have kept them in top shape. The parts department has been very helpful with my orders and how to do questions, even going as far as to print out part diagrams. The cashiers office is always great to work with. There always is a smile and great communication. I wouldn't think of going anywhere else.

lfieldhouse20

27 de feb. de 2012

This dealership was very good with their customer service and knowledge of their inventory. We really appreciated working with them. We drove one and half hours to get to this dealership, and we will do it again. Thanks

rupnow

24 de feb. de 2012

Tim Brisbee was very personable and extremely informative; he made our decision of choosing much easier. Tim immediately put us at ease and never pressed for a decision. All questions were answered and explained well. Tim made sure that we were getting the vehicle that fit our lifestyle as well as our present and future needs. Michael Christiano was very informative as to options that were available to us and guided us in achieving the best lease rate possible. He also was very helpful in informing us of the options of our daughters approaching lease expiration. We would highly recommend these two individuals to anyone and look forward to working with them again in the future.

SArodriguez

20 de feb. de 2012

I just bought a new Subaru from Don Miller East. My mom bought her Subaru from Don Miller East back in 1999 and her car still runs great so I decided to give them a try instead of getting another Honda. My salesperson, Shannon Marcott, was terrific. As a woman, I have had some really unpleasant experiences shopping for a car in the past, but it was a treat dealing with Shannon. He was friendly and helpful but not pushy. I feel like I got a very good price for a really great car. And Shannon took time to explain the car's features as well as showing me around the entire dealership. Everyone I met was very nice and I love my new car. I would recommend this dealership very highly.

citrushorizon

14 de feb. de 2012

Great experience with the sales representative and other staff. All of them tried their best to make the buying experience as smooth as possible. Although it was impossible to negotiate, the price they gave me was reasonable and compared well to suggested prices online.

Steven B

6 de feb. de 2012

We've purchased 4 used and 1 new Subaru at Don Miller Subaru East. All vehicle maintenance has been performed at Don Miller East. Scheduling work is easy, and they are always accomodating when the situation warrants more immediate attention. Staff is helpful, courteous, responsive and delivers as promised.The Service Department is the main reason we've stayed loyal customers!

Bill and Cory

2 de feb. de 2012

Don Miller Subaru East, have the BEST employees! I came to Subaru East to have an evaluation on the work needed on my Subaru Outback, 2003. It was 9 years old with 125,000 miles. As it turned out, it was in my best interest to get a new Subaru. All the people there were VERY helpful and gave us the information we needed. It was a "no brainer"! I needed a new Subaru! After having a Subaru, it's our first choice of vehicles! I gave the rating of "5" on all accounts because the people working at Don Miller East were GREAT! They answered all our questions and were very helpful so we could make a good decision about whether to buy a new Subaru. We decided to get a new Subaru Outback, 2012, silver exterior with black interior. We live in the country with a steep driveway so we're very pleased to have a Subaru with AWD! We've only had it a few days but so far it's been great! Taking it on a getaway this weekend.

kathyakleckner

2 de feb. de 2012

We have bought 3 Subaru cars from Don Miller over the years, and we have always been impressed with the staff. They gave us a great trade in price for our old car, and a terrific price for the new car. Their service dept. is also great,we would recommend them to anyone looking for a car.

mercelpo

1 de feb. de 2012

This is my 5th Subaru; 4 bought at this dealer because I always get a great price, armed with some good research, fast delivery and impeccable service during routine maintenance and emergency assistance. As a long term customer I have also been given some deep discounts on major repairs. There is no pressure from the sales people, just attentive service. Their receptionist Judy is always cheerful and helpful taking and directing my calls.

sunprairiesubarudriver

23 de ene. de 2012

Great new car purchase experience. I have been waiting for the 2012 Impreza to arrive. Peter and Bruce kept me informed on the estimated arrival date while I was waiting. Bruce did a great job showing me all the features on the car and Michael did a great job finding the lowest interest rate available. I would recommend this dealeriship to anyone interested in a Subaru. Great vehicles and service.

KrisWendorf

23 de ene. de 2012

Bruce and Michael were fantastically professional and friendly with us. They answered EVERY questions we presented to them. The atmosphere at Don Miller Subaru East was friendly and very inviting. We will definitely be back when in comes time to purchase another vehicle!Rick and Kris Wendorf

mweinz

21 de ene. de 2012

Best car buying experience yet --the whole process went smoothly. Shannon Marcott knows Subarus inside out. All other staff I interacted with were friendly and helpful. Highly recommended.

rbruya

21 de ene. de 2012

Great service and very friendly. I have taken my Forester to this shop for 8 years and have always been very happy with their work.

ptrainsmiley7

14 de ene. de 2012

Don Miller Subaru East is an outstanding dealership. My wife and I recently purchased a Subaru Forester, after researching several smaller SUVs. We found that compared to the Toyota Rav 4 and the Honda CRV, the Forester gives you a lot more vehicle for the money. Micheal Christiano, our finance man, knocked us out with his friendliness. I thought he he show a good level of honesty in steering us toward products that might be best for us, rather than pushing for the most expensive packages. He did a great job of getting us an overall package, that had thing things we were looking for at a price that was right in our range. I thought Micheal was good, my wife thought he was awesome.Bruce Fischer our sales guy did a great job of explaining the features of the car, answering our questions. He also worked very hard with in getting us a good deal on on our new car and for our trade in. The only real complaint either I or my wife had, was that my wife thought the sales staff deferred to me more than her, even though she was going to be the primary driver of the car. Overall we had a good experience and would recommend Don Miller Subaru East.