Jennifer

22 de oct. de 2016

Have NEVER been so utterly dissatisfied with this Service department. It is astonishing to me to be told that making an appointment for service on a weekend doesn't matter and the car won't be looked at unless you are waiting there. We had a 7am appointment for inspection, since we left the car overnight, due to work schedule, it wasn't going to be looked at until we arrived. When we did arrive at 1045 am to what we thought would be to pick it up we were THEN informed it hadn't been touched yet. No phone call to notify us of this and we were told by Chris in the service department that they will TRY to squeeze it in, but the customers that are waiting take priority. Well now we are waiting, going to be late to work all because Donaldsons Service Department doesn't apparently honor their necessary appointments. Why request customers to make appointments or offer "drop off service" if it's not honored???? My boyfriend was BOASTING about this dealership (he bought his last car here and wanted his next from here also).... I WAS looking at some cars in the lot for a trade in.... After this experience Toyota is looking like a MUCH better choice.... Possibly for both of us....

Cal

26 de mar. de 2015

Everyone I dealt with was outstanding. Absolutely no surprises. My experience from the sale to delivery was very professional. I would highly recommend them. This is my first volkswagon and the experience already has me thinking about my next.

Peter & Anne Marie

6 de jun. de 2013

We bought our 2nd Certified Pre-owned VW from Donaldsons this past weekend. Absolutely no pressure from our salesman, Brad, only very helpful guidance. These people really care about their customers. Very satisfied with both our purchases. Brad and the entire team did an outstanding job.....and, I got a pretty good deal on a great car!

Father Anthony

21 de may. de 2013

I went in to buy a rear wiper blade and left with a great deal on an 2013 Outback. Thanks Mike for once again making my car purchase at Donaldsons fast and easy.

VW Lover

8 de ene. de 2012

I have purchased 4 VWs from them and every time it has been a great experience. I always bring my cars to them for service as well and no problems! Highly recommend!

Nickname12345

16 de dic. de 2011

I bought a used honda from Donaldson's and I was extremely happy. I spoke with Jerry and he was an excelent salesman and helped every step through the process. There was no pressure or nonsense. I highly recommend this dealership.