Tom Farley

2 de ago. de 2021

This is our first Toyota. I was a bit hesitant at first to go in and talk due to previous experiences at other dealerships, but Downeast Toyota turned out to be different from the word go! Gerardo Mendoza was not only a polite, professional, low pressure sales person, but I found him to be quite knowledgeable and a calming presence to boot! Never at any time did I feel pressured in the slightest. Between Gerardo and Don in finance, we left there with a new Tacoma Limited and not a single question left unanswered. We will definitely come back to shop with Gerardo again. UPDATE: Complete opposite experience on our third vehicle. We were at the end of the lease on the 1st vehicle that this review was written on, we had lease equity and we knew it...they didn't care. I understand that they need to make money...just not all from me. They were rude and unwilling to budge on offering anything more than residual...basically told us that it was their way or the highway. We chose the highway. We went elsewhere and got another $8,000 more for my trade in. Won't be back after that rude experience.

Ed Michaud

5 de ene. de 2021

Excellent experiences at Downeast Toyota! As a customer since 2008, I have always been treated with respect and kindness. Ryan in sales is very knowledgeable, hard-working, and fun! They have knowledgable and competent people in both sales and service. Toyota products are of the highest quality and reliability. My recent buying experience was easy! Thank you Ryan for making a difference at Downeast Toyota!

Kristopher Greene

28 de ago. de 2021

I recently purchased a 2021 Toyota Tacoma SR5 from Downeast Toyota. The truck is exactly what you would expect from a brand new vehicle and I'm very happy with it. I worked with a sales associate named Luke Thompson and he was great. Due to the new vehicle shortage I had to select a truck from a list of inventory coming from the factory. Luke made this process easy and I had placed a deposit on a truck within 30 minutes of walking through the doors. My truck arrived about two weeks earlier than expected and I was able to drive off with it after another short visit to the dealership. All things considered, it was a great experience and I would recommend Downeast Toyota, Luke Thompson, and the SR5 to anyone looking for a Toyota.

Chris Jordan

20 de ene. de 2020

Another great experience. Our salesman, Chuck Jameson really took care of our needs, answered all our questions and never made us feel anything other than valued customers. We will happily be recommending the team at Downeast Toyota to all our friends and family.

Wes Meadows

17 de sep. de 2021

Taylor was awesome! We had a rental lined up for a weekend in Bar Harbor and the rental company closed the week of our trip. After scrambling to find a new rental, Taylor at Down East was able to find me a vehicle and even stayed late to make sure I got what I needed when we arrived. Highly recommended.