Toni Smith

6 de may. de 2021

Had a great experience working with Bryce Bourne and Terrance Monroe. I am extremely happy with my new Bronco Sport and so appreciate Bryce keeping me in his follow up to let me know when it became available. I was ready to purchase what I wanted in Florida and his call saved me a lot of hassle and money too! Highly recommend this Duncan dealership!

Janet Freitick

6 de sep. de 2021

Amazing Service! Fast, Reliable, Affordable and super friendly! The service manager (Brent) went above and beyond to help us get back on the road after a blown radiator in our truck had us stuck over 300 miles from home. They had our truck fixed and back on the road within 3 hours and comfortably accommodated my family and our dog while we waited. I can't say enough good things about this dealership and staff! We will be back to buy our next truck just because of the service we received.

Sonia Boone

25 de feb. de 2021

Update on my review. I spoke with Zach and he called and got a place in Indiana to ship him a part. Then service manager calls with no apologies and quite rude. He educated me on back orders. And stated he would try to get a dealership to send him the part. When I go into detail about not having a vehicle for 3 weeks (only 1 week due to this place) and having to catch rides and such since I have no vehicle, he stated since I would not let him talk he wasn’t going to do me any favors and when it gets done it gets done. That is superior customer service right there! I warn EVERYONE from using this place! My car has been at the service department for a week now and absolutely nothing has been completed on my car since. I have to call for updates because I have yet to have anyone call me trying to give me an update. They are currently waiting on a part that is on back order (at least that is what I was told) but couldn’t give me an eta or anything. When I spoke to Zach on Monday he was thinking the part would come in Tuesday. If on back order why would you tell me that? Why wouldn’t you call and let me know the part is on back order. Next question...has other dealerships or parts places been called to see if this could be shipped from somewhere else? I am a single mother of 2 girls and this is my ONLY transportation and there is absolutely NO urgency and NO follow up from this service department. I will NEVER use them again!

Tim Hubbard

5 de feb. de 2021

First class service department all the way. Very professional and personable and follow through on their commitments. I sought them out to work on my son's vehicle and they could not have treated him any better. I will certainly be back. You've won my business for sure! Thanks Kenny!

Chris Pressley

12 de sep. de 2021

I just purchased a new Lincoln Corsair from Duncan. Very easy to deal with. Very quick in the sales and finance department. I had a tough time choosing between two. You should stop in if your looking for a new or used car. They have 2 awesome Ford trucks on display. I love the baby blue one. I will be back and do reccomend.