Regina Thomas

24 de oct. de 2016

The service was excellent and very patient showing me how to work some dials. Thank you

Mark

22 de oct. de 2016

The service rep I had, Steve Brenis, went above and beyond my expectations as far as customer service goes. A complete professional with a knack for keeping it real. His answers and responses to my questions and concerns we're detailed and honest. The dealership completed the services to 100% satisfaction and quite frankly I couldn't of asked for a smoother experience and end result.

Lynne ohren

21 de oct. de 2016

Every time I'm there the service and atmosphere is impeccable

Hasna

19 de oct. de 2016

Always great service. Garry is very helpful and friendly. Always on time with my maint.

Miriam Seltzer

17 de oct. de 2016

My experience was excellent. The work was completed sooner than promised and my car was delivered freshly washed.

Jerry

1 de oct. de 2016

Great service, Jose was pleasant and efficient. He took care of everything in a gracious and efficient manner

Melissa Bell

30 de sep. de 2016

Amazing see Michael Crist and Gil in financing. Great guys. THANKS

Patrick Mortorano

30 de sep. de 2016

They do excellent work. Very clean facility with a very nice staff. I had to have my transmission rebuilt and they did the job in three days. Murray the Service Manager couldn't have been any nicer.

JEFFREY ALMAN

28 de sep. de 2016

very pleased - JoEllen in service was super. I don't understand why my review has to be a minimum amount of words long.

Bea legato

26 de sep. de 2016

This is my second Cadillac from Ed Morse. I am now a loyal customer..

David Hollander

15 de sep. de 2016

Great servixe. The dealership is clean and inviting and everyone is very polite and calming. Car came out very clean afterwards and the service was timely

ivan vega

12 de sep. de 2016

this place lives up to the hype, from the moment you walk in you feel the differencei highly recommended , i never felt like i was being pushed into anything and that is big in a car dealership thanks

S. J.

11 de sep. de 2016

I waited 2 1/2 hours for maintenance on my vehicle, was told 90 minutes. Not a good interior vacuum. Tried to buy a car for my wife, Jordan dropped the ball....

John

11 de sep. de 2016

Extremely knowledgeable and courteous staff. Quickly and efficiently repaired the issue.

Robert

11 de sep. de 2016

Everything was wonderful, as is always the case whenever I come to the dealership, either for purchase or repair purposes.

Michael P Friters

7 de sep. de 2016

Service Dept is great. Sales Dept needs work on customer service.

Steven e. Scheinman

7 de sep. de 2016

Great experience, would recommend everyone stop in and see for themselves. Great cars and great help.

Arnold and Leslie

7 de sep. de 2016

Always great service from Steve Gianuzzi & Marty Michaels at Ed Morse Cadillac in Delray. We get peerless workmanship even though we do not own a Cadillac

Frank

6 de sep. de 2016

Top notch dealership that treats you like you would want to be treated.

Charlie Rogovin

5 de sep. de 2016

I had some problem with the air cooling and fan . There was little or no cooling and lots of noise from the fans. I brought the car in and Mike Beas handled the problem, which turned out to be non existent. Whatever it was, it's gone.Mike was very supportive and exercised cooling system to recreate the problem, but to no avail. He was terrific considering the situation.It was just one more time that I received excellent care by the staff.

DAVID DUGGAN

4 de sep. de 2016

Fantastic service with Joellen and the service manager and sale with the two Mikes! The dealer shows how a Cadilliac customer should be treated when things are tough or smooth.

Mike Snook

4 de sep. de 2016

Very good dealership service writer was very professional

Jose Rios

3 de sep. de 2016

Excellent service and people. They serviced and clean my car. Truly exceptional.

David Mead

29 de ago. de 2016

Great service . Took care of me and my car quickly.

Jill Ardell

24 de ago. de 2016

Best Dealership ever, I only have my car serviced there and willing to drive a few miles to have done.

Debbie Weiss

22 de ago. de 2016

Very friendly, nice service comfortable waiting area. They give you a time When my vehicle would be completed and it's always correct.

Hank Laskin

22 de ago. de 2016

Overall a good experience. I did think I had to wait a bit longer than necessary. Other than that everything was just fine.

Henry Rojas

20 de ago. de 2016

I will recommend this dealership, im all ways happy

Christine

20 de ago. de 2016

Ultimately the best Cadillac Dealership in South Florida. I drive a very long distance to be able to go to purchase or repair my Cadillac by the best team!

Frank Scalise

13 de ago. de 2016

Very well satisfied with my experience. Looking forward to a continuing relationship.

Miriam Korn

9 de ago. de 2016

Service was fast and done very well. They check the car out and gave me a list of repairs that will need to be done in the future.

Ann Salvo-Frith

4 de ago. de 2016

I am totally satisfied with the service I receive at Ed Morse Cadillac!

Kimberly Lundquist

23 de jul. de 2016

Thank you Jeffrey Dwelly for my amazing experience with my first Cadillac purchase. I couldn't thank you and Ed Morse Cadillac enough.

David and Laura Hugo

19 de jul. de 2016

Michael and Angela went out of their way to ensure that our buying experience at Ed Morse Cadillac Delray Beach was exceptional. From our first test drive to the day of sale, they worked towards excellence in customer satisfaction.

Vito Piazza

17 de jul. de 2016

Excellent service experience. I would not buy or service my vehicle at any other dealer.

Tony Lowe

14 de jul. de 2016

You guys went above and beyond for me. Its my 2nd car from you and I look forward to being part of the cadillac family for years to come. Thank you

Jubi

12 de jul. de 2016

Everyone involved was very professional...very accommodating, and uneventful..the way car buying should be...no complaints ..we are enjoying our new XT5

BEAN

11 de jul. de 2016

EXCEPTIONAL CUSTOMER SERVICE FIRST TIME AT THE DEALERSHIP GOOD EXPERIENCE.

Barbara Zade

6 de jul. de 2016

My car is leased and I have always done business here at Ed Morse.

Jay Katari

5 de jul. de 2016

Everything worked out as planned. My car was repaired correctly and ready in the time promised.

ALLAN R.

5 de jul. de 2016

Jo Ellen provided excellent service and a superb representative for your dealership.

shelley

3 de jul. de 2016

Sales Manager Jordan and salesman Billy answered all my concerns and were very helpful

Ron Hite

29 de jun. de 2016

It was a tough problem but it was solved over a three week period. The job was tough but finally figured out

Kathryn Lomax

24 de jun. de 2016

My third Escalade from Ed Morse Delray Beach. Always exceptional service from the buying process to service team.

Kristen

22 de jun. de 2016

Everything was made so easy. Buying a car was a great experience.

Michael Cicalese

21 de jun. de 2016

This dealership prides itself in providing the best there is in customer care. In a world that seems to be driven by technology the staff and management take pride in the "human" connection, by providing all one's automotive needs without the stress and combativeness that is the order of todays business model. Yes they still use the telephone and will converse one on one, and take the time to explain the what and how. My most recent visit was a perfect example, I was late for my appointment, yet the service advisor was friendly, courteous and proceeded in a professional manner without comment and my wait time was accompanied by a warm friendly atmosphere.

kathy barnes

21 de jun. de 2016

THANK HEAVENS FOR MARTY MICHAELS!!! HE IS ALWAYS THERE FOR US AND NEVER LETS US DOWN!

Bill Seybert

20 de jun. de 2016

Very Professional. All repairs covered under Warrantee. Delivered promptly..

Rosemarie

20 de jun. de 2016

Anyone who is thinking about a Cadillac Come to Ed Morse Cadillac of Delray Beach they are awesome! Better yet make an appointment with , who I think IS THE best Cadillac Sales Person EVER!! JEFF DEWELY. You will Always feel confident with him. I will work with No other and as for Service go with Joe Ortiz, another great Honest Cadillac Personnel . He has your back! When I leave their I know I'm driving the best!

ALLEN HIDNERT

17 de jun. de 2016

left before car wash & car vacuum. would take to much time

J.Perez

16 de jun. de 2016

New to the area and brought in my wife's new SRX for normal scheduled service. Jo Ellen was my service advisor, and she delivered a great client experience. Engagement was immediate upon arrival, service was explained thoroughly, time expectations were exceeded, and all delivered with a superior level of professionalism. Only access to a loaner vehicle would have made this the World Class experience that the Cadillac brand should be associated with. C'mon Cadillac... That's an easy fix!

Dr. B Johnson

16 de jun. de 2016

Great experience as a customer for the last 6 years

Simon Alperstein

14 de jun. de 2016

The entire process was Friendly, courteous, excellent!!!! Very quick too.

Chris J Gregory

7 de jun. de 2016

Angie is awesome. Knowledgeable, helpful, patient and no pressure. Second Cadillac from her and second perfect buying experience.

john behan

1 de jun. de 2016

I'm extremly happy with the service i received at Ed. Morse.

ROBERT F ANTAL

1 de jun. de 2016

THANK YOU FOR A WONDERFUL VISIT IT WAS FIRST CLASS FROM THE TIME I SHOUTMY CAR OF .THE SERVICE MAN WAS VERY FRIENDLY AND THE RENTAL PEOPLE ALL WERE GREAT I WILL TELL ALL MY FRIENDS ABOUT ED MORSE CADILLAC OF DELRAYTHANK YOU

patricia smith

31 de may. de 2016

Joe Ortiz was my service person. The work was done quickly and Joe phoned me as soon as it was ready for pickup. Very nice man.

Doc

29 de may. de 2016

Who knew car buying and repairs could be a pleasant experience?!

Benjamin Bishkoff

29 de may. de 2016

Great service car was ready when promised. They did more than expected.

S. Alliy

24 de may. de 2016

Alvaro arrived in reasonable time and quickly assessed and fixed the issue to our total satisfaction.

Lloyd Hasner

24 de may. de 2016

Always great service with Marty Michaels. Prompt service, always friendly. I think the dealer can improve the waiting area.

Carmelo Staltare

24 de may. de 2016

Overall experience was excellent . I was very please with my salesman Scott. I felt like he was very courteous and well-trained in the process .

Howard

23 de may. de 2016

Would highly recommend Ed Morse Cadillac for their sales and service departments. It's a pleasure dealing with them from purchase to service!

Linda Snelling

22 de may. de 2016

Jeff Dwely was my salesman and has sold me a car before. He is terrific and I will come back for my next car from him. The service has always been great as well with Murray who was out of town the last visit so Marty helped me. I'm totally satisfied and will return. thank you

Serafin Achurra

20 de may. de 2016

My service rep was very professional and they were able to quickly get me back on the road.

Ross Randall

15 de may. de 2016

A very nice experience. Martin was quite friendly and thorough.

CAP

11 de may. de 2016

Billy the salesman was great. New the car and how all of it works. New the inventory and took us right to the different cars we wanted to look at. Then handled the rest of the process very well. He was also fun.

Lucille Mennella

8 de may. de 2016

It was a pleasure going in to this dealer ship to get my car. My son gave me this car as a Mother's Day gift. Jeff the sales man was very professional and made this process go very fast.He explained everything to me, and told me I could come in any time , if I didn't know how to work something.I had a small problem two days later with some finance problem and Chris in financing went above and beyond to help me. He was a great young man to work with.Thank you all for your great customer service.Lucille Mennella

Susan Rodgers

4 de may. de 2016

I was in for service on my 2008 SRX. I was very happy with the way my service rep (Mike Beas) responded to my issues. I was given a loaner for the day which I believe to be great customer service.

jerry sue brown

30 de abr. de 2016

our sales rep Jeffery was very helpful He made sure we got a car we were happy with .we were their a long time even through lunch an jeff bought lunch for me and keep in touch with me every few minutes showed me how to operate car . I couldn't have asked for a better sales rep

Sheri Kesten

26 de abr. de 2016

Marty Michaels is the most efficient and professional service tech. He is always so helpful and goes out of his way to accommodate me.Sheri Kesten

Jodi in Boca

26 de abr. de 2016

Needed my a/c fixed. Murray, my rep, got me in and out at a fair price no hassles. Got it done quickly and efficiently.

kerri levithan

25 de abr. de 2016

I had a very pleasant and professional experience. I would recommend my family and friends

Terry Ebert Mendozza

24 de abr. de 2016

Murray is fantastic. Always satisfied with his analysis of my Cadillac and the service provided.

Maureen

21 de abr. de 2016

Jeff is so professional and knowledgeable...this is our second lease with him.

Frank Moore

20 de abr. de 2016

My advisor was great and I would recommend her to anyone

Ann Carro

19 de abr. de 2016

As a widow, I am very much aware of the necessity of dealing with reputable and reliable individuals. The Ed Morse Cadillac dealership is outstanding. The left front tire of my Cadillac was pierced by a very large construction screw.When I phoned Marty Michaels, the Service Advisor, he told me to bring my car in immediately, and that it would be repaired immediately. My safety while driving is of paramount importance to me! Marty had the tire repaired within the hour, and I was on my way! It is a pleasure dealing with him and Ed Morse!!

Robert Forman

16 de abr. de 2016

As always, the service at Ed Morse is outstanding.

IRA MANDOR

16 de abr. de 2016

EVERYONE WAS VERY NICE ESPECIALLY MY SERVICE ADVISOR MURRY BRAUNER. A PLEASURE TO DEAL WITH. KEEP UP THE GOOD WORK.

Jerry Radtke

13 de abr. de 2016

was in for my standard service... and as usual, everything was perfect.

Jay Lerner

10 de abr. de 2016

Great service, quick and was done correctly . Terrific communication

Franya Kolodziejczyk

9 de abr. de 2016

I am very satisfied with Ed Morse Cadillac. Joseph Ortiz, Service Adviser, has always been very helpful, polite, and efficient over the the 4 yrs. I have been dealing with Ed Morse. I always feel confident that the mechanics servicing my Cadillac are very knowledgeable in their diagnosis.

Steve Schour

5 de abr. de 2016

I was greeted with a hello, told approximately when my car would be ready and spent time working on the Wi-Fi. Mike Beas informed me all was going well and that my car would be ready after it was washed.

WB

31 de mar. de 2016

Very professional and courteous. Accommodating to my pricing needs. Very helpful in familiarizing car's capabilities and functions.

artis johnson

29 de mar. de 2016

excellent services both customer service/car service tech

Joe D

29 de mar. de 2016

Very pleasant experience. Every team member I spoke to was professional, friendly and courteous. My purchase transaction was smooth and dealing with sales consultant Scott Ellis and finance manager Gil Ruiz was truly a pleasure. This is my first Cadillac after 30 years of owning BMW and Audi vehicles and my first impression was excellent. Highly recommend this dealership.

lj

28 de mar. de 2016

Everyone from sales to finance was extremely professional and courteous. They made the buying experience quick and painless. Highly recommend this dealership.

Marie Mirthyl

12 de jun. de 2015

First time getting car serviced, Mike made it very easy for easy for me. Educated me on any cost and updates needed for my vehicle. Service was friendly and quick! Would definitely recommend this location.

Bill

28 de abr. de 2015

I have been a customer for several years and several Cadillacs. This was the first warrantee problem with this car and Gary Frommelt my service adviser had everything under control. Done on time, done right the first time and good customer service. I took advantage of the free shuttle service and was pleased when Steve G., service manager checked in with me at pickup to make certain all was well. I recommend and use this dealer.

ed morse caddy

2 de abr. de 2015

I have owned many cars over the years and dealt with many service depts. but this tops the cake

Bobby Weisenthal

20 de dic. de 2014

Service adviser Joe Ortiz, excellent and outstanding regarding my concerns and extremely pleasant to work with. Felt extremely comfortable with the dealership and will return at that location to purchase another Cadillac when mine comes off lease.

Mary Ann

19 de dic. de 2014

Always a pleasant experience visiting your service department and my service advisor, Mike Beas, is very knowledgeable, professional and always helpful. You can be very proud to count him among your employees.

Arnold Baskin

9 de dic. de 2014

I received a letter stating that there was a recall for a repair to the seat belts. I spoke to Carolyn who very promptly checked to see if the part was in. She made arrangements for service and told me to see Murray as my service manager and asked me what day would be good for me. I can only say that in all the years I have owned cars I never received the type of service I got from these two people. They were both very efficient in what they each had to do. When I arrived for the repair the car was immediately checked in and water put into the windshield washer. Murray then proceeded to write up the order and offered me a loaner if I wanted it. I can only reiterate the total efficiency in the way everything was taken care of and the pleasant feeling I had in dealing with both people and Ed Morse Cadillac.

Ray G

6 de nov. de 2014

It's really quite simple the staff is great and my service tech Marty Mitchell is very knowledgeable and understanding to customers needs. I brought in my 2008 Cadillac for fluid exchanges and a free car wash. no further service at this time.

Rosanne Catanzaro - Home Station Realty

1 de nov. de 2014

I brought in my new 2014 Cadillac CTS for new chrome accessories to be installed inside my car. Murray Bruner is my Service Rep & he really helped me out 100%. He is the Best!

Combatvet52

11 de oct. de 2014

My 2008 DTS was called in for a recall on the ignition key it was like a 2 and half hour wait but all considered not bad because the flow of cars coming into the service area was mind boggling,my service advisor Marty Mitchell is a great guy and the rest of the staff are very nice and courteous.

Arnold Baskin

12 de sep. de 2014

I have been using Ed Morse Cadillac since getting my car in 2013. I have always found the service to be excellent and everything done on time as promised. The service managers are very knowledgeable and seem to be very happy working for ED Morse Caddy. They know exactly what the problem is and handle it efficiently.

GM Man

17 de jul. de 2014

Just leased my 2nd Cadillac from a great group! From sale to service dealing with Ed Morse is a pleasure.Always get a smile even from valet after washing and pit stop..

JCM Walkers

19 de jun. de 2014

Thank you all SOOOO MUCH!!! I have NEVER had such a great experience buying a car. Mike was AMAZING!!! What a great saleperson you have but more impotanltly, a great person!! He was very patient and extremely thorough!! LOVED JOE!! I don't know what I would have done without his ride to the dealership after turning in my lease! Finance manager was amazing also!! I love my new ride and so do my boys!! We all needed something good to happen....this car has helped heal a lot of wounds!! Sounds silly...but not to us!!! THANK YOU ALL SO MUCH! Jen, Carson and Mason Walker

Chris

21 de may. de 2014

I already own a 2007 CTS and was in need of another vehicle. The CTS is the best car I've ever owned and I've had quite a few cars over the years. I visit Ed Morse Cadillac in Delray for my regular maintenance and am always pleased how friendly and accommodating everyone is in the service dept. I searched cars.com and saw Ed Morse in Delray had several pre-owned CTS's in stock. I sent an e-mail for more information on one particular vehicle and was called within minutes by Jerry Thaw who told me the car was still available and answered some questions I had about it. The next day I went over to check it out and was helped by Dennis Oblow who was very patient as I looked over several cars for an hour or more. I was very interested in two vehicles and needed to take a day to think it over. At no time did I ever feel pressured to make a decision right away like at most dealerships. I called Dennis the next morning to tell him which vehicle I was going to purchase. When I arrived a few hours later the car was waiting for me perfectly detailed and he even touched up a few things on the car for me. I was on the road a couple hours later with a beautiful car and a full tank of gas to boot. Thanks again Ed Morse for another exceptional experience.

Ann

15 de abr. de 2014

2011 CTS, appointment with Marty Michaels!! Very personable and professional!! A pleasure to deal with him. Thank you Marty!!

Satisfied Ann

15 de abr. de 2014

I brought by 2011 CTS in for Service to Marty Michaels! Had time on my hands. Spoke with Vinny Cianciaruso re leasing the 2014 CTS. He was terrific to work with. I drove the 2014 CTS home after a few hours! I have used Marty Michaels in Service for 3 years for my 2011 CTS, and have always found him extremely knowledgeable and professional! I had hoped to lease by 2014 from Ed Morse, and it happened!! Thank you for hiring such professional gentlemen, who are NOT condescending toward women!!!!

Stu Rubinstein

14 de abr. de 2014

The sevice department is excellent. The sales department is NOt pushy and give fair deals

zitelmanataol.com

13 de sep. de 2013

Great service, very friendly, will do business again with them in the future

JMH

10 de jun. de 2013

I inquired online via Cars.com about a used car for sale at Ed Morse Cadillac in Delray Beach, Florida and received a quick response from Jerry Thaw. Even though I was undecided, Jerry stayed in touch with me and let me know when the car I was interested sold. Very nice experience.

PRF

3 de ene. de 2013

Had a last minute car problem on New Years Eve, and the dealership was closing, but Ken went out of his way to help me and to find a mechanic to fix my problem....he is a true professional..courteous, understanding, knowledgable, extremely helpful and a problem solver...he deserves a gold star!!!