bob and lyn

5 de sep. de 2016

we were greeted at the door by our salesman frank culotta and shown an 2016 honda accord. we both liked the car a lot so he took us for a ride and we both got to drive the car. we said we liked it but had not had a car payment for over 10 years so we were reluctant to buy frank suggested a lease of course we said how much monthly? frank left us for just a few minutes he came back and said how about 200 a month? we said yes if you could do that we will take it home today i told my wife it will probably be more when he came back after driving our 14 year old 133000 mile trade in he said okay 200 a month for 3 years we were very pleased and drove our new car home frank culotta is a great person do business we would recommend him to anyone in the market for an automobile!!!

Carolina 2016

14 de ago. de 2016

My daughter bought her Honda at this dealership and she recommended it to me. I drove from Boca Raton on 7/31/2016 and drove out with my new 2016 Honda CRV. I love my car. I highly recommend this dealership.

Gene

13 de ago. de 2016

The AC failed on my 2005 Acura MDX. The technician at Ed Morse Honda determined the AC compressor failed. My service writer, Javier gave me 2 options for a replacement part. One with a 1 yr. warranty or the other with a 3 year warranty for $250 more. I opted for the 3 yr. warranty because I plan to keep the car for a while. When I can afford it I like having a dealer do my repairs because they almost always fix it right the first time. I believe their technicians get the best training available. Why did I choose a Honda dealer instead of the Acura dealer? I like both of them but the Honda dealer is closer to my house and often times more convenient.

Tessa Mosca

7 de ago. de 2016

Toni Q is the BEST! It was my first time leasing a car on my own and I was so nervous! She calmed me down right away and made me feel so comfortable. She asked all the right questions and really listened to my concerns. She made this the best experience I could have asked for. I will definitely be coming back to Toni. Thank you SO much!!

sher

7 de ago. de 2016

We are very Happy to give this Dealership 5 stars...Luis our Salesman and Luis the Credit Manager were so very helpful. We usually buy Fords but with this kind of Service, Help and now Friendship; we will be buying HondaRick and Sherrie Tibbetts

Amador Diaz

10 de jul. de 2016

The service and attention was fantastic, incredible.I buy the new Honda Sivic LX 2016 and I am very satisfied.

Brad

5 de jul. de 2016

2016 Accord sport, beautiful car. I was treated with the most expert care. the entire process was possibly the most pleasant and thorough car buying experience of my life.

teacherofyear22

5 de jul. de 2016

I am currently on my third leased CR-V, and I continue my relationship with Ed Morse Honda for the ease of transaction, helpfulness of staff, and superb service. Forget about spending all day at a dealership when a new car is needed, Ed Morse gets you what you want at the price you want, in little-to-no time! I would never go anywhere else for my car needs.

Michele

26 de jun. de 2016

Everyone at Ed Morse Honda was so kind and professional. Toni Q and Bert W. gave me THE BEST DEAL without any haggling necessary, explained my new CRV thoroughly and made the buying process enjoyable! Luis the finance manager was friendly, fast and effecient. Thank you Ed Morse for the wonderful car buying experience and the truly professional staff you have. What an awesome team! I will definitely be referring everyone I know to go to Ed Morse Honda!!

IslandGirl

25 de jun. de 2016

brought in my 2008 Honda Odyssey in for an oil-change, tire rotation, and overall inspection to include review of some tire wear I noticed. I was greeted quickly and professionally, and introduced to my service adviser. Tim answered my questions very thoroughly, and got the service started on the van immediately (even though I was a half-hour early for my appointment). They did find that I needed fuel induction service (which I had done) but there was no attempt to sell me services which I didn't need (that's happened to me at a different Honda dealer, in a near-by town). The waiting room was well equipped and comfortable, and I had been offered shuttle service if I didn't care to wait. In short: this is the kind of service, attitude, and atmosphere that keeps me returning to Ed Morse Honda.

estelle87

25 de jun. de 2016

My wife & I went to Ed Morse because of a letter offer on are 2009 Accord. We met wit Carlos Datenaand with great ease he listen to our requirement for color & equipment a new 2016 Accord . He founda car that matched our requirements and we bought it on the spot. He and finance person were great to deal with & we love our purchase. We anticipate that the service & maintenance on this Honda by the dealer will be xxx great as on our 2009.Estelle & Bob Brown

Ramon

23 de jun. de 2016

Bob Finnie and Luis Collazo gave us 5 star service, I bought a 2016 Accord, transaction was very quick a smooth, gave us a great deal and many options to choose from.

Cindi Buckel

10 de jun. de 2016

Took my 2013 Honda Pilot in for an oil change and was pleasantly surprised by how courteous, thorough and polite my service tech, Logan Daily was. I was pleasantly surprised again to find my Pilot cleaned inside and out. I will indeed continue to have my Honda Pilot serviced at Ed Morse and will also highly recommend them to my friends and relatives. Very happy with the experience!

alex800

3 de jun. de 2016

I received Edmunds's "Price Promise" price of $21,446 including doc fees and processing fees for 2016 Civic EX-L. Went to Ed Morse to take advantage of the offer and was told by Paul Zurawski it was a price mistake and he could not sell me a car at this price. Typical Bait-and-switch tactics.

Marilyn Kapsos

31 de may. de 2016

The salesman was great,he helped us with everything we needed,and wanted .Frank came in early to meet us that day...Frank Culotta..was ausome.He is a great asset to Ed Morse Honda! Thanks Marilyn Kapsos

Surfsup

30 de may. de 2016

All the staff at Ed Morse Honda were extremely helpful and pleasant. No high pressure sales techniques, which was refreshing. I want to give a shout out to Hasan Firat, my sales consultant. He made the whole experience great and is very product knowledgeable.

entadadru2

13 de may. de 2016

We leased a Honda Accord Sport from Bert Walkosak who was great with helping us get into the right car. We have already recommended friends and family to see our friend (Bert) at Ed Morse Honda to get the best deal around. Thank you !

Dan

3 de may. de 2016

We leased a 2016 Honda Civic LX from Ed Morse and were very satisfied with the level of service. Our salesman, Mohammed Haque, was honest and helpful all the way through. Once we got to the dealership, Jeff Hays took very good care of us, guiding us through the paperwork. John Baker conducted an extremely thorough test drive, making sure my wife understood all of the car's features. And Hadeer in the finance department was friendly and professional. It was a pleasure.

Mr. & Mrs. Rebecchi

3 de may. de 2016

leased a Civic, everyone made my experience great, never has a car buying experience felt that good, I never like to even take a test drive but Colville McKenzie not only made it fun he is a pleasant very helpful and could answer all my questions!!!!Also I was pleased with how fast it all happened, great job by all!

mmenis713

2 de may. de 2016

I leased a 2016 Honda Accord. My experience with the sales person, (Toni Quatrale), was one all people want. Toni was aware of what my budget entailed, what my preference was and was able to put the deal together without a lot of back and forth dealing (which I refer to as haggling). We made the appointment and she had a car waiting for me tht she felt I would like. She showed me a few more colors but I ended with the one she originally picked out for me. Toni understands me and I will continue to deal with her in the future. Meanwhile I will recommend Ed Morse Honda to any friend or family member who expresses an interest in a new or used vehicle.

dougcody

1 de may. de 2016

From my first contact with Ed Morse Honda, everyone I encountered was friendly, helpful, experienced and genuinely attentive to my goals. I have often found that one or two people at a dealership are good, but others really spoil the process. I volunteered to write this review because everyone was a pleasure to work with. Jacques Daccarett, my sales consultant had the car I wanted to see ready for a test drive when I reached the dealership. Dave Glover, with 30 years of experience, was straightforward, fun to talk with and knew how to listen. He and I reached a fair agreement the way old friends might work together . Finally, Luis Collazo in the finance department was just as easy and comfortable to talk to and work with as Jacques and Dave. He whipped through the paperwork quickly and impeccably so that I could keep a scheduled appointment. AND the best part. He did it without the high pressure tactics selling add ons that have spoiled my buying experience lately at BMW, Lexus, Acura and a different Honda dealer. I was made aware of those options in an easy going exchange handled with courtesy and tact. I hope potential buyers do read this review. I wish there was more I could do to thank them for their help. And by the way, my wife loves her new, gently pre-owned car.

Stefan

25 de abr. de 2016

Deals were good and we wrapped it quickly. Staff was very helpful.

dianne23

17 de abr. de 2016

from the time i walked in to ed morse honda i received great customer service.the employee bert walkosak helped me fined my car with intrest and hard work.i would recommend you to take a visit to ed morse honda and ask bert about what your dream car would be and he would help you out, to get your dream car.

Mbisogno

11 de abr. de 2016

We recently purchased a cr-v from this dealership and let me tell you, it was the most painless and overall pleasant experiences I have had when purchasing a vehicle. The staff was enthusiastic to help every step of the way, and the selection of vehicles is large with many options. I am most definitely going to be a returning customer with the rest of our purchases!

Enb333

10 de abr. de 2016

My husband and I came in to Ed Morse Honda to purchase a vehicle. The sales team that we worked with (Toni and Martin) were absolutely amazing and worked with us in a prompt and friendly manner. They were super accommodating in working with us to find a car that properly suit or needs. I would HIGHLY recommend Ed Morse Honda and Toni and Martin for all of your car buying needs! We are most certainly customers for a lifetime! It's so hard finding a pleasurable car buying experience and we're so happy to have found one here!

Chuck

6 de abr. de 2016

Leased our second Honda Civic and this was much easier than the first.. Carlos Datena has been our lease go to guy for both and he is such a professional to work with.. A tip of the hat to Ralph Mandarino for explaining in detail all the items at the signing of the paperwork. Both are truly easy to work with.

Karel Van Gelder

26 de mar. de 2016

Bert Walkosak was very helpful in my decision making. There was no pressure. I wanted to see a Civic, HR-V and a CR-V. He brought one of each for me to test drive to make my own decision. He explained the different features and when I mentioned a specific feature I wanted, he brought out a car that had that feature. I got everything I wanted and then some without any high pressure sales. I highly recommend asking for Bert when you want to buy a car.

Fifi

19 de mar. de 2016

Just leased my fourth Honda from Ed Morse and I feel like family. My sales experience with Carlos Datena was fabulous; he got me the perfect car fast, efficiently and is such a pleasure to work with. He even helped me get a great price on insurance and drove me home to drop off my old car. While I was waiting for paperwork to clear, Jeffrey Drucker, who I had met during a previous leasing, stopped by to chat, and offered to come by and help out my elderly parents if I ever needed it. Wow!

Musicbrad

6 de mar. de 2016

This is the fourth car my family has purchased from Ed Morse Honda. We have always liked the salesmen, managers and the finance department. Interestingly, when we went to turn in my 2002 Accord as a trade, we saw the business card of the salesman who sold it to us new 14 years ago - it was the same guy selling us this car, Tom. Tom had just recently returned to this dealership, and neither one of us remembered he was the one who sold us the previous car! Tom was friendly, helpful, not pushy, put up with three visits and test drives with me. He touched base with me by email and text while I was shopping around, which showed he cared, but again was not pushy. So he had just the right amount of attention. The finance manager, Lewis, was also the same one we worked with in 2012 when we bought our Odyssey, and he was knowledgable, quick and efficient with a mountain load of paperwork. He found us a great interest rate and even negotiated that down a little with the bank offering the loan. All in all, it was a great experience, and I look forward to driving my 2013 CR-V for years to come.

jamieparlow16

6 de mar. de 2016

I can't say enough good things about the exceptional service I received from Bert (sales associate) and Hadeer (finance) during my visit to Ed Morse Honda to convert my existing lease into a new lease. They were both courteous, organized, mindful of details, mindful of my time and incredibly professional. I have recommended Ed Morse to many already and would deal with them again in a heartbeat.

J sullivan

4 de mar. de 2016

This is the third Honda that I have leased from Ed Morse Honda Every experience has been excellent. Sales with Carlos Datena, finance and Service are made easy with excellent customer service

Kimb

26 de feb. de 2016

everyone we dealt with was knowledgeable, kind and incredibly helpful. There was no pressure, at all, our sales rep took us for a few test drives and gave us plenty of space, but was incredible attentive to what we were looking for. I would definitely recommend my friends and family to go into Ed Morse Honda and ask for Bert Walkosak.

Brenda

23 de feb. de 2016

I purchased a 2016 02/17 Honda Accord, my sales representative Bert was extremely helpful. He went out of his way to make sure I was satisfied with the purchase and answered all of my questions. My parents and sister will be looking into another vehicle an I will be sure an send them in Bert's direction.

Sparky

20 de feb. de 2016

Our 2009 Odyssey van which we purchased as a certified used vehicle 3 years ago had served us well but had accumulated over 110,000 total miles - time to trade. I noticed a vehicle on the website that looked like it may meet our requirements. So I contacted Lenny Green who sold us the 2009 van. With the assistance of Tom D in used car sales we were able to quickly come to terms The entire experience was exceptionally easy. Thanks again for the great service!

Bruce

20 de feb. de 2016

I was incredibly impressed by the customer service I received at this location. I purchased a vehicle at your company's Sawgrass location and received the WORSE service from the sales and finance team I have ever experienced from any place in my life. That location needs to receive a major over hall of its entire structure from its receptionists to its managers. I was hesitant in getting my tires repaired by another Ed Morse location, but was more than impressed by your locations team. Mr.Sanchez was an absolute pleasure to work with and while at your location, I also noticed that all of your team went above and beyond to please their customers. I can not rate your locations team high enough or praise them enough for the quality of service they give.

BG

19 de feb. de 2016

I bought my (first)car from Ed Morse Honda and was disappointed in the paint problem that became more serious over time. I was not aware of the recall until a friend mentioned it. After making an appointment at the dealership I was told to take it to the collision center and they would take care of the problem. I had been there a week earlier to get an estimate on some previous body damage and was told that the paint recall issue had to be dealt with at the dealership. After leaving the dealership I called the collision center and was told it would be a week for someone to look at it. At that point I called the dealership and spoke to Alex Sanchez the service manager and he said that he would take care of this immediately with Bill Camp the new body shop manager. He set up an appointment with me the same day with Bill and himself. I went with my father and we were both very impressed with the professionalism exhibited from both of them. The car was taken care of immediately and when it was finished a week later (ahead of schedule) I could not believe the quality of the work. Outstanding! Because of their effort they have kept me a supporter of your brand. My father as well. I must mention we are a retail family so we appreciate great service..... Thank You

Barry

18 de feb. de 2016

Was in for my first service. My service adviser, Miguel Sanchez, took very good care of me and gave me updates several times. The waiting area was comfortable and the coffee was good and the employees are friendly. I love this dealership!

kec1225

17 de feb. de 2016

Bert Walkosak - Great Car Purchase ExperienceNo pressure was put on us and the entire staff was friendly, informative, and knowledgeable. We love our new Accord. Thanks Bert!

WendyM

2 de feb. de 2016

Went to with very low expectations on them getting me into a newer car due to the circumstances. From the beginning my sales person Bert W cheered me up and along with the Honda financial team they got me exactly what i wanted. I am extremely happy with my new 2016 CRV. I love Ed Morse Honda will definitely be back and will send my friends and family to them. Bert Walkosak is amazing and wont stop until he sees his customers happy. I am so happy to have once again used them to purchase my vehicle.

bcwalk

31 de ene. de 2016

Great experience, very knowledgeable. Not pushy. They worked very hard to satisfy our needs andall the paperwork went smoothly. We would definitely recommend our sales consultant Hasan Firat and our finance manager Ralph Mandarino to all our friends and family!

Ferd8852

30 de ene. de 2016

Mr. Perez took care of my 2013 accord for the past 30 months and cannot complain at all, now he will take care of my 2016 Accord.

Danielle828

26 de ene. de 2016

My husband and I had the best experience at Ed Morse Honda this past weekend. Our current lease was up with another company and we needed another car. We went in and were introduced to Bert. He listened to our wants and needs and found us the perfect car. We went in with our two kids and they were so accommodating... If anyone has purchased a car before you know how time consuming it can be. All of the staff that we dealt with were amazing. It was the best car buying experience we have had. Thanks Bert and Team!!!

Laura & Todd

24 de ene. de 2016

My friend Jean referred us to Ed Morse Honda because she enjoyed leasing cars from Carlos Datena over the years. Once I contacted Carlos, he kindly called me and shared that he can refer me to John Baker in Pre-Owned Certified. Within 10 minutes John Baker called me. I instantly felt comfortable with John, not feeling pressured. Both my husband and I came in to meet with John. He was personable, honest and put us at ease. David provided a fair trade in value for my 2006 Nissan Altima. Pete Columbo in financing was so kind and efficient, we appreciated hearing the finance packages available based on what we wanted to put down as a down payment. I enjoyed my experience with Ed Morse Honda Pre-Owned staff. Throughout the day, it was hassle-free. The staff were all enjoyable and seemed to enjoy their jobs. Thanks so much! We are life-time customers now and will refer everyone there!

AE

4 de ene. de 2016

Used 2011 Honda Accord purchased 3 months ago would not start.Had to jump start car. Ed Morse Service Center performed a multi point inspection. Car was cleaned and washed after service! Excellent professional service by Mitch Bergquist and Arturo DeLeon.Thanks You.Alexander Elinson

Mack

4 de ene. de 2016

I leased my 2014 Accord from this dealership and was happy to find that the car I wanted at the price I wanted was there. I had done a lot of online research and visited Toyota, Ford and Nissan as well as a competitor Honda dealership, but this was the best deal for me.Hasan Firat not only knew the Honda CR-V, but he was very well informed about his competition. He demonstrated the features of the car I leased and was quick to follow up on any questions I asked.He's "my guy" and the one I recommend now.

C Longchamps

31 de dic. de 2015

Miguel was very welcoming and polite and hospitable. A credit to your company. I also was impressed when I first drove in to the reception area that you don't have to look for someone to help you. Someone acknowledges you immediately and calls the appropriate person. Felt like the treatment I got when I had my Lexus. Also the salesman whom I bought my Honda CRV from in September was the nicest, kindest, low pressure salesman I have ever encountered. I would buy all my cars from him.

Linda M

19 de nov. de 2015

Here is your story: Seasonal customers. We are always perfectly taken care of by our Service provider Miguel Hernandez And the staff at Ed Morse Honda Our Honda Odyssey 2007 has 226,000+ miles and rides like a dream. Thanks to Ed Morse and Bedard Brothers honda in Massachusetts. It takes a Village. 226,000+ is Not Nothing

Patrick

15 de nov. de 2015

Bought my last three cars from Ed Morse. Great people that treat you like a person and not just another sale. No hassle dealing with anyone during the transaction. Mark our sale consultant was execellent.

Minister Ron

12 de nov. de 2015

My name is Ron and my wife's name is Cynthia. What led me to come to Edmorse in the first place was a dream that my wife had months prior of our family receiving a new car from Edmorse, but the dream wasn't specific in reference to which Edmorse location. I kind of just ended up at that blue heron location, thank God. The staff at Edmonse Honda were what I imagined a good car dealership team should be like. They were generous, attentive, patient and worked well together. My family and friends was very pleased to finally see the rewarding end result of 3-time back and forth journeys to Edmonse Honda in hopes of obtaining a new car. My wife and I's choice was the 2012 Buick Verano, white exterior definition and sleek body style, cutting-edge luxurious interior look, fully loaded and great on gas mileage. This Honda team members were very knowledgeable and answered our questions honestly. The Pierre Family is very much appreciative and thankful. We bless you all TEAM EDMORSE HONDA in the name of our Lord JESUS CHRIST. We love you, Thank you again. Until next time.

Happy Customer

21 de sep. de 2015

Brought in my 2011 Honda Civic for repair of a broken automatic window motor on the front passenger side. Somehow the work order had the wrong window (rear window) listed and I didn't notice. When I realized the wrong window had been repaired (it was also broken but I wasn't prepared to repair both), I returned to the service department. Even though it was my fault for not recognizing the error on the work order prior to the service, they offered to repair the front window at no charge. What a blessing! That was customer service over and above. I almost cried. :)

Robert Pimenta

15 de sep. de 2015

I brought in my 2014 CRV for an oil change and tire rotation. I contacted the service center to arrange an appointment. I was able to schedule the appointment close to the day and time I needed. Upon dropping the vehicle, my service agent was on it, he quickly outlined to me the details to the work that would be performed. I did inquire as to the length of time for the service, he took my number and gave me an approximate time for the work to be performed. He did contact me earlier than I expected, the work was performed as outlined, my car was also washed and cleaned inside. This is one of the features that your organization does provide that is so appealing to me. I was very pleased with the service and my agent is super outgoing and nice to work with.

bsm717

8 de sep. de 2015

This was an easy car-buying experience thanks to salesman Bert Walkosak who was low-key but informative. We bought a Honda Pilot and he knew every detail of the car, was able to answer all our questions and didn't pressure my husband and me in any way. Bert is the opposite of the stereotypical slick car salesman which was perfect for us. We didn't feel "played" and there were no ugly surprises during the sales process.Bert's the best.

Janell

6 de sep. de 2015

Brought in the car because the door locks weren't working properly. We were happy to find it was covered under a recall and didn't cost a cent. Our Advisor, Isai Perez, was really nice and had all the other parts of the car looked at too. We love bringing the car to Ed Morse because it is never a hassle and the people that work there are really helpful and don't try to over-sell us on service we don't need. Each time they do an all-point inspection to make sure nothing is overlooked. I feel like that keeps us safe from an unexpected break-down. This dealer is a longer drive for us but the service it above and beyond what the other dealerships offer. We are customers for life.

Gingina

2 de sep. de 2015

Arrived without an appointment, Javier took care of me. He was prompt, courteous, offered me a good discount regarding the tires. In addition, he was patient by taking his time to explain to me what supposedly needed immediate attention and what is needed in the near future. Great service, Thanks,

Shane S.

30 de ago. de 2015

We went to a few other dealerships and this was the best experience we have had in years. Your salesman was the truly friendliest and nicest salesman we have had. He explained everything fully to me and my wife and was dedicated to our needs. This was a great buying experience.

BarryG

26 de ago. de 2015

I arrived at the dealership at 11 AM Sunday morning and I saw a gentleman sitting at a desk and asked him if there was anyone who could help me look for a car. He told me his name was Paul and he was the sales manager and that the dealership didn't open for another hour. I told him I would come back and he told me to sit and tell him what I was looking for. We had a good conversation and when Bert, a salesman came in, Paul asked him to help me. I drove an Accord sedan, the EX-L with Navigation. Bert's explanation of the workings of the car were not too technical but informative and he had answers to all my questions. He was able to locate a car for me and when I picked up the car he again went over instrumentation and told me if I have any questions to come in and he would do his best to resolve them. I have purchased/leased many cars in my lifetime and this has to be one of, if the not the best dealerships I have dealt with. When my lease is up I'll be back for another car! Again thank you to Paul Zurawski and Bert Walkosak for a great deal.

Barry145

26 de ago. de 2015

I arrived at the dealership at 11 AM Sunday morning and I saw a gentleman sitting at a desk and asked him if there was anyone who could help me look for a car. He told me his name was Paul and he was the sales manager and that the dealership didn't open for another hour. I told him I would come back and he told me to sit and tell him what I was looking for. We had a good conversation and when Bert, a salesman came in, Paul asked him to help me. I drove an Accord sedan, the EX-L with Navigation. Bert's explanation of the workings of the car were not too technical but informative and he had answers to all my questions. He was able to locate a car for me and when I picked up the car he again went over instrumentation and told me if I have any questions to come in and he would do his best to resolve them. I have purchased/leased many cars in my lifetime and this has to be one of, if the not the best dealerships I have dealt with. When my lease is up I'll be back for another car! Again thank you to Paul Zurawski and Bert Walkosak for a great deal.

C. Carey

16 de ago. de 2015

I have been taking my 2003 Accord to Ed Morse Honda since I purchase it (from another dealership) new in May 2003. I have been working with Ben Geiger as my service advisor for several years now and I would not go to anyone else. Between him, and my request to always have Jihn Terry work in my car, I feel it is safe and well-maintained. I never feel pressured to make expensive repairs each visit, but feel informed enough to make reasonable decisions that will fit my budget and also keep me safe on the road. His is my third or fourth Honda, and I love it. But it is Ben and Jihn who keep me coming back to Ed Morse Hinda for the service of my car. Thank you guys!

smith

11 de ago. de 2015

They sexy staff here always takes care of my car won't trust any other place with my car

Bob S

30 de jul. de 2015

My wife and I came in to possibly purchase/lease a Honda Accord. Our situation was such that my wife had a Toyota that was being returned from lease and we wanted a replacement for that car. However my car a 2011 Chrysler 200 had quite a few miles on it and I had thought of trading it in as well. As it turns out Chris was so exceptionally knowledgeable and helpful that we purchased 2 vehicles. A Honda Accord for myself and a Honda Civic for my wife. The staff was VERY helpful, and we were reasonably happy with the deal we made. Taking delivery very late in the evening was not as conducive to learning as much as we could about the finance options, maintenance plans, cars accessories etc, but the staff stayed late and were as thorough as possible in completing the deal. Though we have only had the cars for a few days now so far we are happy, and hope the after purchase experience is as good as the purchase. Thank you again Chris, great job.

Mort

24 de jul. de 2015

I have never had a better service appointment with any other Honda dealer. They were very accurate, polite, helpful and even washed my car and vacuumed out the inside. This was the first time I had my Honda serviced here and I will always come back to Ed Morse Honda.

notalee1

8 de jul. de 2015

I brought my CRV in for an oil change and some work. I was surprised to find I didn't need the work and got an oil change and car wash. The staff is always friendly and Tim Smith is always really helpful and makes sure my car stays in tip-top shape. There waiting area is clean and makes it easy to stay and wait while my cars getting serviced. I'm a customer for ever at this location. I have to drive out of my way and pass another Honda dealership to get to Ed Morse Honda and it's alway well worth the extra trouble.

NancyM

3 de jun. de 2015

I purchased my 2012 Honda Crosstour in January of 2015. Very happy with the vehicle, I still haven't enjoyed all the bells and whistles yet however I will make time to read through the manual. I was there in March and "fair service". Yesterday was "EXCELLENT SERVICE". Spoke to Javier Badia who was very helpful. He greeted me with a smile right away and offered to help. I wasn't sure that he was my advisor and he looked up my information right away and took time to answer all of my questions. He gave me a quick synopsis of what your dealer checks for multi point etc. Also offered his card to me and advised that I call him for future service issues. I have a warranty and complimentary service. Very happy thus far. Javier was GREAT! You should have more like him.

Artquest

11 de may. de 2015

We purchased a new Honda CRV and had an awesome experience! Both Martin and Jamie Hyde were phenomenal. They were very informative and made the purchase easy and quick. They made this dealership stand out from the other 3 dealers we visited in the area! * Straightforward on pricing* Gave us a good deal* Friendly and willing to answer all questions* Not pushy for salesThanks!

Bogie

9 de may. de 2015

I never got the promised courtesy call from the service attendant,in regards to how much a passenger sitting on the passenger seat has to weigh so that the disable air bag warning light and ring wont activate.

Schoeny71

29 de abr. de 2015

We purchased our new 2015 Honda Odyssey Touring model after an exhaustive search from 4 other dealers. I was contacted by Joe, the Internet manager, almost immediately after putting my request for more information through my company's car buying program. My wife handled most of the negotiations as I am unable to do so at my work. Needless to say, between Joe and Lenny Green we found the best price, as nobody was able to come close to the pricing, and the best service. It was a pleasure to purchase as from start to driving our new Odyssey off the lot took under 3 hours. A truly easy experience and one we will share with whomever is willing to listen. Top notch!!!

William Timmes

2 de abr. de 2015

Excellent from beginning to end. First being greeted by Tiffany who was extremely friendly. Bert the salesman was extremely friendly, professional and knowledgeable. James, the credit manager was also friendly, professional and knowledgeable. My wife was impressed by the way every employee, not just the people we dealt with but employees passing by were so friendly, greeting us with a hello. We leased 7 Honda's prior to this one in New York. No one was as friendly as at Ed Morse.

average joe

1 de abr. de 2015

My car needed service such as an oil change, tires and alignments. I purchased my car there and the rep isai always taken good care of me and my car. He's very professional and polite. He's a great additional to Ed Morse Honda as a representative.

clockers00

27 de mar. de 2015

They told me there was a shuttle and that my car would take 4 hours to have the airbag replaced.Waited for 2 hours till shuttle pulled up .All the while I saw them park my car after about 45 mins after I sat down .Shuttle driver told me to ask if car was done,so I did and it was .I sat there for over an hour and no one bothered to call me to get my car. Very poor service.

viking

23 de mar. de 2015

i brought my 2013 Honda Civic in for manufactured recommended service. Staff was not only friendly but professional. They kept me updated on how long the service would take, were it was at on being finished and even said that it took longer than expected and they apologized. Excellent customer service. Much Much better than the sales department.

Voicelady

22 de mar. de 2015

I purchased a 2014 CR-V. I saw the vehicle one Friday, was unable to return until 2 wks later, and still found the one I wanted. The staff (Brad, Burt and Lenny) was helpful and friendly, and called me just enough to have me return and purchase it. My only annoyance was that even with excellent credit, I was unable to get less than 2.19 APR. So far, after purchasing it YESTERDAY, it's fine.

Retired

21 de mar. de 2015

I was happy to find the work was covered under the warranty and I because of that I was able to afford having some other work done at the same time. Service rep Tim Smith was really nice and helpful. I also really like that they wash the car too. The other Honda place in Lake Worth doesn't offer the car wash service and they wouldn't honor the warranty either. They wanted a lot of money for repairs I didn't need. I'm happy to stay with Ed Morse Honda in Rivera Beach. Honest repair shops are hard to find.

Deb from New York

17 de mar. de 2015

We are vacationing in Florida and had a small problem with our Accord. We took the car to Ed Morse and service employee Miguel Sanchez warmly greeted us. We showed him the problem and he took time to explain what should be done and in no time was fixed. Miguel is knowledgeable, friendly and professional. He comes highly recommended! I would rate the service dept. 5 stars.

Mario S.

15 de mar. de 2015

I traded in my 2014 Accord and am now leasing a 2015 Honda Pilot. Bert and Pete were great with assisting me and my family in this transaction.Ed Morse should be proud to have employees like them representing his dealership. They are the true meaning of professionalism. Your dealership has earn a lifetime customer because of them.

Terry

14 de mar. de 2015

I brought my CRV in for maintenance on 2 doors that were locked and wouldn't unlock. I found that this was on a recall so I was really happy that it was at no-cost to me. My service rep Tim Smith was very polite too. He also informed me that something I needed service on was under warrantee and I'm returning this Wednesday for that work.

Laura

5 de mar. de 2015

I needed a replacement vehicle for an 11 year old car, so my boyfriend and I drove by Ed Morse Honda on Saturday, March 7, 2015. We had the good fortune to meet Jeff Hayes. Jeff was easygoing and helpful. He didn't try to "sell" me, rather, he listened to me and found a vehicle that fit my needs exactly. I called a few days later and met with Jeff to buy my certified Honda CRV. I met with Jeff and with the business manager, who made my auto buying experience an absolute pleasure. This is the first time I've ever enjoyed buying a car! I love my new Honda CRV and I will definitely recommend Jeff and the team at Ed Morse Honda to anyone who will listen. Thank you for the respect, courtesy and service you gave me.

Thanks

25 de feb. de 2015

If you use Ed Morse Honda to purchase a vehicle you will be paying too much.There are hidden costs they attach to the purchase of a car.Go to Coggin Honda in Fort Pierce it will be worth it

Thomas

11 de feb. de 2015

I brought my vehicle in for it's first service and oil change at the dealer where I bought my car new (2014 Honda Civic si coupe). The staff was friendly, knowledgeable, and service was completed in a timely manner. I thought it would be a long visit, but I talked with the parts department and the salesman that I bought the car from. Before I knew it, it was time to go! Very happy, would definitely recommend anyone looking for a Honda to that dealer. I got a great trade in price on my old car, and a great price on the new car. My interest rate was awesome too...

Notalee

6 de feb. de 2015

I came in without an appointment to see if I could get service for a recalled item. I would have made an appointment if they were too busy. The young man that helped me was really polite and checked to see if he had the part and they did and he was able to take my car in for service right then. The service was finished very quickly and I got my car washed too. I was really happy with the service.

Andrea

6 de feb. de 2015

We wanted to come in and just look at options at first, we did not want to have to deal with any of the pressure that typically comes along with just looking. The dealership did a great job with letting us look at a few options just to see what is out there and let us walk away without being hassled. My husband was not happy about looking at the Honda Civic as we looked at them 9 years ago. He was very surprised with the difference in this car and that is what we ended up buying. The dealership did a nice job with the trade-in and did make everything as simple as possible.

ShoRose12

4 de feb. de 2015

I leased a 2015 Pilot EX-L on 02/03/2015 from Mr. Lenny Green who was exceptional. The Internet Sales Manager and Finance Manager were first-rate as well. Mr. Jason FLom, the internet sales manager was tremendously accommodating. Moreover, I was very impressed by Lenny Green , the salesperson, and by Ralph Mandarino, the finance manager. Overall, I have leased and purchased many vehicles in my lifetime and hands-down this was my best experience at a car dealership. I would be privileged to highly recommend this dealership and their personnel to anyone. Communication, trust, and willing to help are my main core values I look for purchasing a vehicle.

Honda owner

1 de feb. de 2015

All of a sudden we had a gap in our schedule and called to see if there was an opening for 15K service on our car. We were taken that day 2 hours after the call. Our service writer Tim Smith was great and would recommend him to anyone.

gevelazquez

24 de ene. de 2015

After being taken care of and set up with a new car by Luis Golden, Mr Luis Collazo did all the other paperwork. Mr Collazo was a joy to work with. His friendly manner and knowledge of his work made the time spent at the dearlership fly by. Mr Golden and Mr Collazo are a great asset to your company.

Carlee

22 de ene. de 2015

Lucas and Pete were amazing. My husband and I had a great experience and I love my new car

Beth Foster

18 de ene. de 2015

I purchased a certified pre-owned Nissan Rogue. The service and knowledge provided to me was beyond compare. My interaction with Jeff Hays was an extraordinary and truly wonderful experience. Jeff did everything he could to answer my concerns and to make sure I had a new car to drive off the lot with. My financial Manager, Ralph Mandarino went out of his way to assure that I would be able to have that car and gave me important information concerning extended warrantees and payment choices. There is no question in my mind that I would highly recommend Ed Morse Honda to my friends and that I will return to purchase my next vehicle when I need one. Thank you for an awesome experience! Beth Foster

Ben - lrb

8 de ene. de 2015

I have a 2008 Honda Pilot and service it only with our local Honda dealers. I may pay more but I expect honesty and integrity. I drove my car from Massachusetts to Florida and went to Ed Morse to check a sound. The staff was polite and friendly. The sound was gone but what came next was loud and shocking as well as disappointing for a dealer. Recommendations totaling over $1,800. What was surprising was that the car was at at local dealer in Massachusetts before the trip with no recommendations.One Ed Morse recommendation was a brake job which I agreed to. The rest were marginal to bogus. They noticed a leak at the oil pump. When I asked to see it all I saw was a stain. They suggested that at the same time I should change the timing belt since my mileage was in the low 80's. They also found a tear in the front axle boot and recommended a $400 job to replace the axle as well. I replaced the boot only for half that price when I got back to Massachusetts at the local dealer. They could have done the same. Very shocking to get this treatment from an authorized Honda dealer. My recommendation: If you have an out of state license stay away from this dealer and if you live in Florida, beware!!

Suzie

1 de ene. de 2015

Everyone was very nice and helpful.Carlos and Pete were very helpful and honest with me. Ed Morse should be proud to have two really great employees.I also deal with the Manager but I cannot remember his name. Sorry about that.

jcmeli

27 de dic. de 2014

I drove all the way from Miami to Ed Morse Honda because I had previously leased here before and found the experience to be first rate. My salesperson, Carlos Datena is knowledgeable, courteous and professional. I would recommend this dealership and Carlos if someone is considering a new Honda.

bob

20 de dic. de 2014

Mr. Franks helped my wife purchase a new Honda yesterday. Mr. Franks is professional, knowledgeable and friendly. He is an asset to your Organization. I did much of the pre-purchase work on the telephone with Mr. Franks so that my wife could come in during her lunch break. Please give Mr. Franks a turkey and a ham for the Holidays!!I will recommend Mr. Franks to both friends and relatives. It has been many many years since purchasing an automobile has been made a happy experience, thanks to Mr. Franks.Merry Christmas to all and again, thank you Ed Morse and Mr. Franks.

sanroman

10 de dic. de 2014

We live in Homestead and we ended up driving to Ed Morse in Riviera Beach to pick up my son's car because of the excellent Internet experience we had. Trish Keller was AMAZING, very PATIENT, PROFESIONAL AND KIND. Then the Sales Professional Carlos Datena was SUPERB. You guys at Ed Morse are lucky to have Trish and Carlos on your team. Best Regards; O.J. San Roman

Fl resident

19 de nov. de 2014

Ben Geiger, the Service Consultant, was very attentive and kept me informed of my car's maintenance. He is excellent.The time estimate he gave me was right on the mark. Your waiting area is very comfortable and the popcorn does help dispel hunger around the noon hour. The maintenance department does a fine job keeping my car in excellent condition and they deliver it back clean and neat. Thank you Honda for your whole maintenance team Now if you can reduce your prices.

isolantonio

17 de nov. de 2014

Very professional, patient and friendly bi-lingual service. My wife and my son were also impressed.Went for a deal and got that and much more.Thank you Ed Morse Honda.

D.Jones

13 de nov. de 2014

My car was 12yo and sadly it was time to let her go after her long and faithful service. Thomas Vacca greeted us at our arrival. He was great (helpful, enthusiastic and informative without being pushy). He assisted me in finding the perfect car for my needs at a price I could afford. I did not imagine I would have left that same night in my beautiful new car! Thank you Thomas!

macarooni

4 de nov. de 2014

Great customer service!! Carlos Datena is fabulous! A very professional and very knowledgeable salesperson ever as is his associate, Chris Prague. I would highly recommend these 2 gentleman to anyone looking to purchase a new Honda vehicle.

JuliaWade4

3 de nov. de 2014

Carlos Datena went above and beyond! Everyone at Ed Morse Honda was very friendly and professional. I will definitely do business again and recommend to my friends. Thank you!

Tamara Miller

29 de oct. de 2014

Always get the best service from ed morse i would of given 5 stars but i had to call over and over and couldnt get an answer if my car was ready as they said it was going to be i wasted two hrs at car rental place never got a call back from honda. So the lady there knew what to do and she was told my car wasnt ready. They had all day to tell me my car wasnt going to be ready as promise.So had to keep rental bt other then that im happy with the service i get my car runs great now

Gebuizme0406

18 de oct. de 2014

I did weeks of research into every make and model of SUV's and cars. I found that most of the vehicles available are having recall issues or are not recommended by their owners. There are many issues people are dealing with due to breakdowns and warranty problems. My decision was based on solid evidence and research and I chose Ed Morse Honda because of their high ratings and very affordable prices, I bought a new 2014 Honda CRV for $6000 less than other dealers were asking. Honda financed my vehicle with no money down with an interest rate of 0.09 % . Thats not even one percent ! Please don't get caught up in the hype of other dealers. Go visit or check out Ed Morse Honda in Riviera Beach,Florida for the best deal and the finest staff anywhere in the country. If you really want a great car at a low price call Bert Walkosak and Lenny Green at 561-844-5700 ext 7123. This is not a solicited review, these guys really are great !!!

Joe dan

17 de oct. de 2014

Was very impressed by the quick answer to my questions and request for infos. The salesman and Finance department answered accurately to all my request. Having a deal in less than two hours? I have never seen that before. You beat it all and EdMorse is my company for life...

Kristin Reid

16 de oct. de 2014

This was my first new car purchase and Ed Morse Honda made it so easy. The Sales Manager, Business Manager and my Sales Consultant McKenzie were all AMAZING! They had the car I was interested in pulled up cleaned and ready for me to test drive when I got there. I was nervous this being my first purchase but after two minutes with them I was comfortable. I want to give a special thank you to McKenzie for being as excited as I was when he was helping me set up my Bluetooth and music. I am in love with my 2014 Civic Coupe!!! Thanks to the entire Ed Morse team for making my first new car purchase so special. I will recommend your store and McKenzie to anyone I know looking for a Honda. Thanks again! Kristin Reid

Kristin Reid

13 de oct. de 2014

This was my first new car purchase and Ed Morse Honda made it so easy. The Sales Manager, Business Manager and my Sales Consultant McKenzie were all AMAZING! They had the car I was interested in pulled up cleaned and ready for me to test drive when I got there. I was nervous this being my first purchase but after two minutes with them I was comfortable. I want to give a special thank you to McKenzie for being as excited as I was when he was helping me set up my Bluetooth and music. I am in love with my 2014 Civic Coupe!!! Thanks to the entire Ed Morse team for making my first new car purchase so special. I will recommend your store and McKenzie to anyone I know looking for a Honda. Thanks again! Kristin Reid

Patti

8 de oct. de 2014

Had been looking to lease a car for over one month. Visited a nearby Honda dealership and left there with a bitter taste in my mouth. They did follow up with several phone calls but were very condescending. After doing some research, thought to go out of the local area a little bit and hence visited Ed Morse. From the minute I stepped in, we were cordially received with respect and good intent. Both the sales rep and the financial gentleman made the transition to our lease easy. The guest experience was stellar. Love the 2014 Honda Accord and will definitely have Ed Morse Honda on our radar and encourage friends and family to seek them out to do business with.

Jeanettejaner

6 de oct. de 2014

The experience was a pleasant one. Everyone was respectful, friendly and very professional. I will do business again and recommend it to my friends. The seller Carlos Datena is the best.

Kay

18 de sep. de 2014

This is my second Honda Civic EX from Ed Morse Honda. My first experience was a lease which was totaled during a flood/storm. Service Writer "Logan" went "ABOVE & BEYOND" helping me with the inspection of my vehicle with Allstate. Logan kept me posted on the updates, was EXTREMELY EMPATHETIC towards the loss of my car, I was AMAZED at the PERFECT service he provided.Whenever I am at the dealership Logan always makes me FEEL SPECIAL & IMPORTANT. Logan's Customer Service is: FIVE STARS, FIVE DIAMONDS which is the BEST there is.... I then met Sales Rep. John Baker who gave me MAGNIFICENT, SUPERIOR, STELLAR service in picking out a new Honda. John was a true delight to deal with. His calming, bubbly personality made leasing my new car UNFORGETTABLE. The Manager who made "my deal" happen.... was SPECTACULAR in his ability to "close the deal" reassuring me; "Ed Morse Honda will always be THERE FOR ME.... I tell this story to everyone who mentions a vehicle. The gentleman who did my paperwork was AWESOME as well. His chit chatting while getting me finalized was a SPECIAL TOUCH for my heart. Ricky in the Parts Dept. was also UNBELIEVABLE. He helped me with ordering mats for my car since the mats were not in the car during delivery since it came from another location. Ricky spent an extended amount of time with me explaining the mats will be there for me & installed whenever I arrive. Ricky is a GREAT ASSET to your dealership. Another Manager I think Mr. Thomas, in the Service Dept. area helped in getting me a refund for something minimal (I forgot what it was about). He followed through with his promise which was very exciting to me. Mr. Thomas had a VERY PROFESSIONAL DEMEANOR with a WARM & FUZZY CHARM. A PERFECT EXPERIENCE. ED MORSE HONDA...... is a PERFECT 10... Thank You, Kay

MGOLDS1044

17 de sep. de 2014

READ THE UNANSWERED LETTER SENT TO THE OWNERTo: Mr. Ed MorseRE: UNPROFESSIONAL CONDUCT AT ED MORSE HONDA September 15, 2014On September 23, 2014 at 1:30 PMI entered your Honda dealership service area withmy 2014 Accord with two concerns: a white film in the windshield [possibly defectiveglass] and windshield wiper blades, which were streaking. At this time John... servicedme and was blowing-off the windshield complaint with a variety of excuses instead ofbeing helpful to find out what was really wrong with the glass. Instead, he offered to"sell me a $29 detail job" which is not why I came there in the first place. Upon refusinghis "sell" he walked away and left my wife and myself sitting there for twenty minutes.At this time I entered the sales part of the building and requested to speak with theGeneral Manager. This resulted in the appearance of Mr. Winkel. He appeared stoic,disinterested and not helpfull. He responded, "there is nothing we can do about theglass... and for the windshield wipers we are not replacing them, they are not warranted."I asked, "to speak with the General Manager" and Mr. Winkel refused to contacthim. To avoid conflict I called Dolores in your parking lot at your headquarters who toldme, "she will call Mike Scaglione and he will call you back!" At that time my wifeand myself informed the receptionist we are expecting to speak with Mike and we satdown quietly to await our meeting. At that time Mr. Winkel approached us in his passive-aggressive, low-keyed manner even though we did not summon his appearanceand sarcastically said, "are you here to buy a car?" I responded, "I just spoke with you15 minutes ago I do not wish to speak with you now or in the future!" He respondeddisrespectfiiUy, "did you drink gas out of a truck?" I responded, "why don't you leaveour area!" He then stated, " I will call the Sheriff [first frivolous threat]." I responded,"I suggest you leave our area [a second time] I have an appointment with someoneother than you!" At this time Mr. Scaglione greeted us and invited us in his office. To his credit he was pleasant and offered to correct both concerns. Which is what should have happened inthe first place which he stated himself. This is the symptom of your HR problem.Your HR problem is that your corporate model at your dealership has evolved into an"old boys club" in the absence of vertical-down management, which puts customerservice and accountability at the lowest priority with a clear separation between man-agement and subordinates where performance is concerned. Unfortunately, Mr.Scaglione has failed in this area and I say this without any anger or prejudice towardsMr. Scaglione. I tried to explain the sequence of events that led to our meeting and thedynamics of his service area problem. He either doesn't get it or doesn't want to dealwith it. This comment is exemplified with what happened later. After my car windowwas corrected upon Mr. Scaglione's request. I drove my car back to the detail area tohave a few corrections to be done on my windshield and John from service camerunning over to me yelling, "leave the premises now or I will call the Rivera Police!"I ask you does this behavior reflect on Mr. Scaglione's leadership or not? This employee'sbehavior was egregious. On whose authority did he have make the secondthreat of the day with the police and yell at me when I was invited to have the workdone in the first place under the General Managers authority. My wife was very upsetand we didn't just leave, we evacuated the premises immediately, which was in ourbest interest. As I went back to the service area to find my wife to "evacuate" I wasfollowed by John. as he simultaneously called his "command post" to inform them ofmy whereabouts. I was amazed to see how the company culture has changed for theworse since I purchased the two cars I bought at Ed Morse Honda. On the road Icalled Mr. Scaglione and left a detailed message. He never responded.In the final analysis your operation has a breakdown in its corporate structure. There isno protocol to assure your employees functionally interact with your customers in aproper manner, particularly loyal ones. The expectation that service is the essence ofwhich your reputation and return business is based upon is not properly supervised tothat end. Secondly, Mr. Scaglione cannot be friends and joke in the service office immediatelyafter a serious complaint has akeady been made to your headquarters whichmyself and my wife observed and heard them laughing through the glass in the ServiceManager's Office. There is absence of separation between staff and upper managementto insure performance. This gives the wrong message and thats why we wereagain mistreated worse than the first time upon leaving and calling your headquartersprior to returning, It is my view what you are currently dealing with at this dealership isinept management that has evolved into a military junta who threatens customers withfrivolous police threats because they can. Make no mistake one day those frivolouspolice threats [a dangerous game your employees play] will cost you millions in litigation.In any case, I find this environment to be hostile and not concerned with customersatisfaction and it is questionable as to whether I will do business with this dealershipin the future. Be advised I have reported this matter to Honda and there is currentlyan ongoing investigation and the appropriate Honda executives have received acopy of this memo as indicated.C: Takuji YamadaHiroshi ShimizuTetsuo IwamuraTomomi KosakaFrank PaluchChitoshi YokotaRick SchostekIN CASE YOUR INTERESTED IN THE FOLLOW UP JOHN MANDEL [ VP PRESIDENT OF SALES AT HONDA] IS IN THE PROCESS OF INVESTIGATING THIS COMPLAINT.

curtis H.

29 de ago. de 2014

a few years back i purchased a full size GMC pickup....had several issues an the service staff put a bad taste in my mouth to say the least.my Honda experience was the exact opposite the time it took to take delivery an the personal treatment was outstanding David muirhead was very professional extremely fast yet very thorough . the F&I manager Louis was equally welcoming...what impressed me most was we had a small stain on the rear seat i called David last night an he had them waiting for me this morning they knew who i was an within 15 min i was on my way.great service great dealer an a great little car!

Angie P.

24 de ago. de 2014

Ernie my service advisor was friendly, professional and courteous! He promptly took care of my service needs and made me feel at home while I waited. The techs who serviced my car did a great job and even cleaned my floor boards and rims. Above and beyond as usual!! I've always found Ed Morse to be far superior in service, kindness, honesty and integrity compared to Braman and all others in the area. I will always refer them to my friends and family as well as return myself when in need of service or a new car. Keep up the great work!!!!

Kimberly

24 de ago. de 2014

I came in for factory scheduled oil change and tire rotation. Friendly service and delivered as promised. Nice experience.

2FSC

24 de ago. de 2014

This Honda purchase was our second at Ed Morse. We test drove the Accord, and then began shopping the price around to five dealers in our area. Not only did Carlos Datena match our lowest offer, but he earned our business because of his easy-going and helpful attitude. Thank you, Carlos, for a pleasant car buying experience!

Tom Winton

23 de ago. de 2014

I was sad to get rid of my 2011 Camaro SS V8, but just bought a house and sending daughter to private school. I had to cut cost monthly, so I thought reducing payments, maintenance costs, fuel costs might have been the way to do it. I ended up getting a 2014 Honda Civic si 2 door coupe. Great facility, great customer service, big inventory. No problem getting help, and now I am saving $135 a month for payments, probably about $50 a month in gas, and I have an AWESOME performance sports car still! I love the looks, power and cannot believe all the gadgets and extras! I would recommend to anyone!

777FLCust

22 de ago. de 2014

Trish in Internet Sales was extremely knowledgeable and helpful. She is a true professional who is obviously dedicated to helping her customers. The Ed Morse staff in general treat you like a valued human being and offer excellent service. I'm looking forward to my next visit with Ed Morse Honda. I highly recommend doing business with this dealership.

Maritza Berger

16 de ago. de 2014

Traded in a 2010 Honda Accord that I loved for a beautiful new lease of Honda Accord 2014. The whole team that help me was excellent. Thank you all Chris, James, Tony and Ralph.

Kevin Hoock

15 de ago. de 2014

Great Experience, no pressure, knowledgable sales department especially John Glover. I have purchased and leased 3 vehicles and each time John was involved making sure I was purchasing the right vehicle with the correct options. Service Department has also been a good experience, very professional team.

Go Bears!

27 de jul. de 2014

I own a 2013 Honda Accord Coupe. I had regular mileage service done along with new wiper blades. I presented coupons when I met with Ben. He explained the service and the coupons. My regular service took approximately an hour and a half ( just as Ben said it would) and they cleaned my car inside and out! Nice!!!

Delma Miranda

22 de jul. de 2014

This was my first experience buying a car from Ed Morse Honda and I have to say that it was, in a word...wonderful. Right from the start dealing with Tony over the internet, he was honest and transparent about his offer. When we went into the showroom and Carlos took over, he was friendly and knowledgeable. Lastly in finance dealing with Pete was a pleasure. I would definitely recommend Ed Morse to anyone.

Steve

6 de jul. de 2014

My wife and I leased a 2014 Honda Civic LE from Ed Morse Honda. Alex Johnson was the salesman with whom we interfaced. Our experience was most favorable. Alex was very friendly and very knowledgable about the vehicle and financial issues. He was again knowledgable and patient as he educated us on features of the vehicle which we were not familiar with. The financial/business personnel we worked with likewise most pleasant/knowledgable which enabled us to complete the necessary paperwork and drive off without hassle and in a minimal amount of time. Thank you.

Adrianna C

22 de jun. de 2014

I purchased a 2014 Honda Accord Coupe EX. The dealership was immaculate and super helpful. After car shopping for what seemed like days, Ed Morse was a pleasure. My salesperson was Joshua Ham and he was a young, energetic, and patient salesman. I will highly recommend the dealership and Joshua to all my family and friends. I will be a returning customer for years to come.

FLACARR

18 de jun. de 2014

This is our second leasing experience with Ed Morse Honda. We returned with our business because of the excellent, professional, friendly handling of the transactions. Our Sales Rep Carlos Datena made both of our visits good experiences with his personable interaction with us regarding the model choices and gave us hands-on training of the new features of the 2014 Accord and Pilot models.

Melissa

29 de may. de 2014

Josh and Louis made our experience most enjoyable. After a day of riding around and testing other dealerships/cars we went back to Honda to make our final purchase for the simple reason of CUSTOMER SERVICE. What started out as me looking for a new car turned into my wife purchasing a Honda Crosstour. Even though Josh is relatively new he was very knowledgable and whatever he didn't know, he made sure to find out for us. Louis made the usually painful task of finance a breeze with his pleasant personality. Louis made sure we got the best possible finance deal there was. He went above and beyond!! We (my wife and I) will definitely recommend Ed Morse Honda to all our family and friends. Thank you again to both Josh and Louis for making the dreadful car buying purchase in the past the best experience in the present.

kblyons

27 de may. de 2014

Carlos provided excellent service and it was greatly appreciated. Our car purchase was a very pleasant experience.We need more people like Carlos in this world!We would recommend Carlos and Ed Morse Honda to anyone.

Bringingtranq2u

25 de may. de 2014

I was the middle car in a 3 car accident. I was really not in a position to get into a new car but Carlos was so helpful and walked me through the process. I am now leasing a beautiful 2014 accord sport. I couldn't be happier with my purchase or with Ed Morse Honda. Thank you for the help and with the follow up it is greatly appreciated!

Under par

23 de may. de 2014

After moving to the area 3 years ago I've taken my 2008 Accord to Ed Morse Honda for service. They have always treated me like I've been buying cars from them for years.

Nurse Julie

19 de may. de 2014

I just want to tell someone how WONDERFUL Victor in the Service Dept. was. He made the entire experience very pleasant. He appears to be VERY knowledgeable and very SINCERE!!! Great experience!! He also kept me very informed on what was going on with my van. I felt like I was his only customer and I know that he was very busy on Saturday-it was just the way he made me feel!! I would return again-in part due to Victor!!!! Thank you again!!

Satisfied Customer

17 de may. de 2014

I was very happy with the staff on how they helped me to get the car I wanted. This dealership is very organized and true to there word. Anyone looking to purchase a Honda should definitely go to this dealership. They will try their best to put you in the car of your desire.

Serge

13 de may. de 2014

Me and my brother acquired a Honda Accord each, from the first contact with Joe Franks, and the help of John Baker and Luis Collazo, our experience was great! We both highly recommend anyone interested in a Honda to come to see you guys! Thank you very much.

bobfishman1

7 de may. de 2014

Smiles and nice words abound at this dealer. I'm certain that for everyday issues, resolutions are easily at hand. But watch out. This dealership is ill-equipped to deal with anything outside the ordinary, and are quick to hide behind Honda USA---another bureaucracy. If your new car is perfect, no worries, but if it is one on the fringe, service it elsewhere. The bottom line is that this dealership did not stand behind the new car I purchased from them, and the car is only 2 months old!!!

syscoman33

6 de may. de 2014

Just want to let you know of my recent experience at Ed Morse. I have been working for Sysco Foods in street sales for about nine years. My Tundra gets about 14-17 miles per gallon and at 23k miles per year I knew it was time to take a look at something a little more efficient. I went and seen John Baker. He listened to what I had to say and I was able to accommodate my needs. He took plenty of time to help me understand the software on the dash and features and benefits of the Accord.. I ended up buying a hybrid. 45-50 mpg was very attractive. I got a very competitive price, aggressive financing, and service was unparalleled. The staff around John from getting something to drink to meeting with Paul and Louis... Their professionalism was above and beyond, furthermore they supported the sale with service without expectation. My experiences at other dealerships were more pushy and non genuine. The Accord is a great tool for what I do . I saved a ton on fuel. Great experience! These three guys truly made an positive experience in buying a new vehicle.

Papa Markie

22 de abr. de 2014

We hate buying a car. We loved buying our new Hondas from Toni Q, Judd and Andy. No hassles. Questions answered. Fair pricing and a feeling of being appreciated as customers. That is why we will be back, and why we feel comfortable in referring people we like to them.

cgschaffer

22 de abr. de 2014

My older parents, aged 90 and 84 came to Ed Morse Honda to look at leasing a new Accord. They worked with Bert Walkosak who is a very special gentleman. He has been great to my folks and helps them learn weekly about how to use the many new features on their vehicle. He was a pleasure for me to speak with and is always available to answer their questions. Bert helps out with a great attitude and is extremely knowledgeable about their car. They had not gotten a new car in 12 years so the features in a newer car were very foreign to them. They are always welcome to make an appointment with Bert and he explains things to them with a smile. This is the old fashioned car service that just isn't around anymore. I strongly recommend this salesman to anyone in search of a new vehicle. Thanks again Bert! Carol Schaffer, DMD

ELLEND BACHMEYER

16 de abr. de 2014

My wife's 2010 Civic has 100,000 miles on it. We rely on Ed Morse for all its maintenance and repairs. Yesterday, we had the 100k tune up, i.e., spark plugs and fuel injectors cleaned. The job was done in 90 minutes, and the car is running beautifully.

Sue honda owner

11 de abr. de 2014

We had our car 60miles check-up Isai Perex helped us and was a gentelmen along with fast & speedy service. They provided a rental for the day and we were very satisfied with the professional service we received. I have been there previous and received nothing but fast & speedy service and would definitely use Ed Morse in the future

Debi Honda Odyssey owner for 10 years

3 de abr. de 2014

Isia is Fabulous! Always courteous, prompt and friendly. What more could I ask for. Thank you for always making me and my family feel so special! Warmest regards, Debi McFarland

dvesoloski

13 de mar. de 2014

I came in approximately 2 months ago knowing that my current Honda lease would be ending but was undecided about the car I wanted to lease next. Carlos was patient, answered all my questions, and we test drove the Civic and Accord even though he knew I was just outside a reasonable amount of time to acquire a new lease. He was also understanding in the fact that I wanted to test drive a few vehicles that weren't a Honda and never bad mouthed any other vehicle. He truly earned my respect that day. After test driving the vehicles on my checklist, I made a decision and decided that since Carlos had handled himself in a respectable and patient manner, that I would return to lease my new Honda Civic from him. He was honest, never pushy or overbearing, and truly patient! I admired that and thus it really helped my decision in my purchase.

Sclark12345

9 de mar. de 2014

Excellent customer service! Honda is an excellent brand of car. This car dealership is an excellent car dealership. Would highly recommend this car dealership. Excellent!

Lwiecz

30 de ene. de 2014

After searching extensively for a car and dealing with a variety of other dealerships, the friendly, professional and straightforward approach of Carlos Datena and the team at Ed Morse Honda was refreshing. I feel as if I got a very good deal and a great car. I would recommend them to my friends.

kat1423

4 de ene. de 2014

I HAD AN EXCELLENT EXPERIENCE AT ED MORSE. THIS IS THE 3RD VEHICLE THAT I HAVE PURCHASED WITH THIS DEALERSHIP. I AM A REPEAT CUSTOMER BECAUSE THE SALES REPS AT THE DEALERSHIP ARE PROFESSIONAL AND FRIENDLY AND VERY KNOWLEDGABLE ABOUT THE CARS. MY SALES REP THIS TIME WAS BERT WALKOSAK AND I WAS VERY PLEASED WITH HIM. HE LISTENED TO ME AND UNDERSTOOD WHAT TYPE VEH I WAS LOOKING FOR AND WHAT MY PRICE RANGE WAS. I AM VERY HAPPY TO SAY THAT I WENT IN EXPECTING TO BUY A HONDA PILOT LX BUT THANKS TO BERT AND HIS HARD WORK I WAS ABLE TO UPGRADE TO THE PILOT EXL AND STAY WITHIN MY PRICE RANGE. THIS WAS THE FIRST NEW VEHICLE THAT I EVER BOUGHT AND I AM VERY HAPPPY WITH IT AND VERY HAPPY WITH THE TREATMENT THAT I RECEIVED AT ED MORSE. I HAVE TO SAY ALSO THAT PETE IN FINANCE WAS VERY HELPH]FUL ALSO AND TAILORED A SERVICE WARRANTY PLAN TO MY SPECIFIC NEEDS. EVERYONE THAT I MET AT THE DEALERSHIP WAS VERY NICE AND VERY HELPFUL.

Macinpsl

2 de ene. de 2014

As usual we received the VIP treatment.Everything was perfect. Thanks, Guys!!We will definetly see you all in 3 years. And it took no time at all!!!

sailor1149

30 de nov. de 2013

This was a transaction in which a New Jersey son arranged a lease by his Florida mother. Without the professionalism and willingness to go that extra step by Joe and Carlos, we would not have been able to get the transaction done. Price was good and we never even negotiated that. I am very grateful for all their help.

edmorseeric

20 de nov. de 2013

Very happy with my experience. Honest, friendly. Would highly recommend as place to purchase Honda.Worked deal with their Internet personnel before getting to Florida. All was delivered as agreed and promised and once there, process and paperwork went quickly.

tchrbearu

8 de nov. de 2013

Bert Walkosak is very knowledgeable and was able to explain things very clearly. He made buying a new car a very simple process. He is a definite asset to your dealership. He explained things that I had no knowledge of and made the process a smooth one. He is outstanding.

kikibro2000

15 de oct. de 2013

Came in for a battery issue in Feb 2013. The battery needed to be replaced and the warranty for a free replacement was expired by 3 weeks. I did not mind paying for a replacement but the new battery was not pro rated for the remaining months. I ended up paying full price. Emailed the Service Center manager but never got a response. Very shady Service Center.Dan responded and set everything right. Thank you, I will come in for my oil change this Friday. You have restored my faith in Ed Morse Honda

jeffgreer

10 de sep. de 2013

It's really quite simple: I needed to start a new lease after my previous one ended. I came in, talked to Carlos and we hashed it all out. It was quick, painless and easy.

giancarlo57

20 de ago. de 2013

As always, Mr. Perez has shown that he has the ability to put the customer at ease w/ his amiable personality and knowledge. I can't imagine going anywhere else for service on my vehicle Honda Accord. At times the service dept can be very busy and Mr. Perez always gives me different options of a) leaving the car w/ the dealership and being transported to the VA hospital for my appts. or he offers me a cup of coffee and a doughnut. But, in any event I know that when I drive away, my car is in tip top shape and there are no worries. I will buy my next Honda right here, and hopefully Mr. Perez is here for the servicing. It's a great day to own a Honda :)

wishbone1605

25 de jul. de 2013

Purchasing the new Honda Odyssey was a quick and seamless experience. I called in and asked about the price of the day and was provided internet pricing which was substantially below the prices I had found in the marketplace. The team members were extremely pleasant, professional, knowledgeable and fast. We did the deal in a matter of hours and everyone's happy.

green28532

20 de jul. de 2013

very helpful, easy.to deal with, knowledgable. everyone worked to listen to my needs and put me in a car that fit me. thank you

ranwhit

18 de jul. de 2013

The salesman was cooperative and responsive to our requests. The vehicle was prepared and ready to take ownership in a timely fashion. The paperwork was prepared efficiently and explained as we progressed. The sales manager personally spoke with us and took the time to answer our questions.

larryc1027

27 de jun. de 2013

TWO TERRIFIC SALESPERSONS HANDLED MY TRADE-IN AND PURCHASE OF A NEW HONDA ACCORD. ALONG WITH CARLOS AND TOM, RALPH HANDLED THE PAPERWORK AND IT WAS A TERRIFIC EXPERIENCE.

jenglesson888

27 de jun. de 2013

We had a great experience buying our Honda from Lenny. He was very friendly and helpful. We would come back and buy another car. Thank yoU!

ComputerDoctor

27 de jun. de 2013

Lenny Green was very helpful and easy to work with. I would highly recommend Lenny Green to anyone looking to purchase a new Honda. Great!

giancarlo57

26 de may. de 2013

My name is Anthony Stille and have been buying Honda's since '84. In '90 I moved to the West Palm Beach area. Isai Perez, Honda Service Consultant, of Ed Morse Honda, has honestly been so brilliant and knowledgeable of my vehicle that it has become a pleasure to have my '11 Honda Accord serviced here at Ed Morse Honda. Any type of problem that has arisen on my vehicle has been routinely been taken care of with speed & ease. I've always had the pleasure knowing that when leaving Ed Morse and Mr. Perez / service dept, that my car was absolutely working at 100% again. His skill of gathering and analyzing any problem w/ my car has made a believer out of me and that there are no worries w/ this part of my life, which, like anyone else, is MAJOR. Thank you Ed Morse Honda and Mr. Perez for your professional service!!!

pcb6591

13 de may. de 2013

I brought my Honda Pilot to Ed Morse to have it detailed. I was in Florida on vacation and felt that taking it to the dealer was the lowest risk, as I did not know any local detailers. The service dept. did not call me back when it was completed, as they had promised (said they wrote my number down wrong), but the vehicle looked great when I got it, so all seemed good. The problem arose 3 days later, as I was packing to leave the following morning. I discovered that the latches on both my second row seats were damaged during the detailing process. The seats would not lay down. I contacted the dealer immediately and brought the car in early the next morning. After evaluating the problem, the Assistant Service Manager, Rob Jicha, informed me that they could not repair the vehicle because they did not have enough time before I was to leave and also had no parts. He told me to take it to my local dealer and have them take a look at it and let him know what the problem was. I did so upon my return. I called Mr Jicha as soon as my local dealer gave me an estimate. He asked for their phone number and said he would call them. I went out of town for three days and upon my return Mr. Jicha had not yet spoken to my dealer. I arranged the call again. He talked to my dealer and, when I talked to Mr. Jicha again, he refused to pay for the cost of fixing my seats, maintaining I could not prove Ed Morse Honda had caused the damage. I told him I had two good seats when I brought the car in for detailing and two broken seats afterwards. I asked him to escalate the issue to his service manager. He said he would have him call me. After five follow-up calls by me, I finally got a call from the Service Manager, Mr Alex Sanchez, who was very rude. He asked what I wanted. I told him he knew very well what I wanted. I was asking for reimbursement for the expenses incurred for fixing the seats that the detailers had broken. He refused, saying "we did nothing to damage your seats", which was a ridiculous claim, as I spent $520 to get them fixed! Ed Morse Honda has terrible customer service and does not stand behind their work.

Shinobi88

21 de abr. de 2013

Went few times to check the inventory and was pleased with what I saw.Met Mike Perry the first time out there and the subsequent times which ended in our purchase of our 2010 Honda Accord.Mr Perry was friendly,accommodating and patient with us.It was a good thing they have a play place for the children,as we have 2 boys who are shot out of a cannon.No props to the a-hole in the head set for accusing one of my kids of "thrashing" the play place when I'm there spending my hard earned dough to keep his butt employed.Other than that,it was a fine transaction.

Craig O.

29 de nov. de 2012

Bought a new Honda Accord at Ed Morse Honda, Sales guy was not a high pressure sale person, allowed us to drive as many Accords as needed to find what we were looking for. The finance guy worked with us and found us a very good rate. Great experience!

DDaSilva

19 de sep. de 2012

The two gentleman I worked with, Carlos Datena, and Luis Collazo, were very friendly and helpful when I went to the Ed Morse Honda dealership to lease a car. They were more than willing to answer any questions I had, and if I had any follow up questions after I left the dealership they were quick to respond. I will definitely recommend a Honda, and this specific branch to anyone I know who is looking to purchase or lease a car. I was overall, very impressed with the service I received. These two gentlemen are committed to customer service.

DG123

28 de ago. de 2012

I did my homework and worked out the entire deal online then went in for a painless transaction. Worked with Lenny in internet sales who was very accomodating

Former car salesman

12 de ago. de 2012

Salesman and Sales Manager were very professional and handled the entire process very well. Initial trade appraisal was $1000 higher than another dealership and they worked the deal to my satisfaction.

tellyt

6 de ago. de 2012

Buying my Honda CRV at Ed Morse was one of the best Sales transactions I ever had. I got a confirmed price via the Internet and carlos was able to get the transaction completed in less than 1 hour ! I highly recommend Ed Morse Honda

cksunlover

6 de ago. de 2012

This is my 6th purchase from Ed Morse, starting in 1996. The excellent service and staff keeps me comoming back-and Honda has captured my loyalty. Every vehicle I have purchased is exclusively serviced by Ed Morse because of the positive results I have always experienced. I have compared my service experience to my husband's-he has bought 3 cars-not Hondas-from another well known local dealer. Ed Morse is the best by far. Ben Geiger, in the service department, has taken car of my last few cars. I know I am in good hands. The service managers have always been first rate too. I highly recommend this dealer.

GN

31 de jul. de 2012

We would definately recommend Ed Morse Honda because we were extremely pleased with the servic we received and the pleasant experience we had purchasing a used car. We saw the add on the computer, called the dealership, discussed the price, were told to drive on down (1 hour away from home) and we purchased the car. Everyone there were extremely personable, friendly, and wanting to please us as customers. We greatly appreciated the welcoming atmosphere after visiting so many other car dealerships which were not welcoming. Carlos Datena went out of his way to make our experience a good one as did all of the others we encountered there. Many thanks to them all!

beaterodewald

28 de jun. de 2012

Buying anything that costs more than four digits is a major nightmare for me. I spent months researching, comparing, reading reviews to prepare a list of cars to test-drive. After spending a day test-driving, I spent a weekend comparing notes. After another couple of calls back to people I met during my test-driving stage, I found the customer service or responsiveness to my particular questions was best met by Ed Morse Honda in West Palm Beach (I-95 at Blue Heron). The person who made my car-buying experience a pleasant event (rather than a nightmare) was Toni Quatrale.

paulvens

25 de jun. de 2012

Sales and leasing consultant Toni Quatrale is the best. She will try to help you get the car you want for the price you want. She works closely with finance to find the option for you.

kmmsunflower4

4 de jun. de 2012

My husband and I already owned a 1208 Honda Accord and have always been very happy with it.We wanted to purchase a new car and contacted Ed Morse by phone to inquire prices and rates. They requested we come in and look into the new models as well as the new Accord. We went in after I got out of work at 8:00 p.m.We were told to ask for Chris Prager (sales Consultant). He was not only helpful, knowledgeable and had great customer service skills. He was a pleasure doing business with. We decided on the new 2012 Accord and he answered all of our questions and concerns.We than went through the financing with Ralph Mandario who also was very friendly and helpful with deciding what avenue which was best for us. We got a great deal and a fantastic rate.We drove our new car home that night and couldn't believe how plesant it was to do business with such professionals. It was a great experience and would recommand Ed Morse for your next car purchase.Kathy Bayer

Brenda Rasmus

3 de jun. de 2012

Toni was 100% attentive to what we were looking for. Her patience with my indecision on what options and even what color car I wanted to buy we're outstanding. She acted as if she had nothing to do but serve my needs and answer my questions. If she was in the least bit unsure she got a book and found the answer. She set up my radio etcetera for me I never even had to ask her to do that. I wanted to add leather seats and a trailer hitch to my new car and she met me at the service dept and introduced me to Hameed. He was also very kind and courteous. I am delighted with the additions made. I called Toni a week later and ask how to set up my Bluetooth (I didn't have time when I bought the car) and she invited me to come over and she did that for me too. My mp3player wouldnt work so she asked someone from the service dept to come and see what he could do. Unfortunately my mp3 player was not compatible with my Honda. Everyone was stellar in their customer service. We have already sent one friend to Toni Quatrale. Our friend purchased a new car. I am now trying to convince my daughter and son-in-law to buy from her rather than buying a Ford thanks to Toni.

ows353

31 de may. de 2012

I was upside down with the ownership of a 2008 Cadillac and I wanted to buy a new 2012 Honda Pilot. I could not get the deal I wanted anywhere. Sam and Toni finally came up with a deal I could live with for a leased 2012 pilot. I am extremely happy with my new 2012 pilot and just as happy that I am out of the Cadillac car payment. Everyone at Ed Morse Honda did everything to make this deal happen and I thank them very much. Luis Collazo was able to reduce my car payments even more. So, when me and my husband left the dealership we were very happy. Thank you so much.

pdmj

26 de may. de 2012

I purchased the vehicle based on viewing it on the internet and everyone especially Carlos Datena were very helpful and responsive and my vehicle was ready when I went to pick it up.

philflod

25 de may. de 2012

Very happy with the price of the car (Honda Pilot). Lowest we found. Will say they would not quote over the phone or Internet. Toni was awesome to work with...no sales job!

EduardoZamofer

24 de may. de 2012

I received everything I was looking for: Excellent service, very good price and the people I worked with were very professional;by the way I ended with ea better car than the one I was expecting to buy.

staceyrene

24 de may. de 2012

I just purchased my second Honda in a month. I couldnt' be more pleased. I have been a satisfied Ed Morse Honda customer since my first Honda purchase back in 2001. What sets Ed Morse Honda apart from every other dealership, is the quality of the service and the employees. I used to dread car buying. I would have rather had a root canal than go through the process of looking for and purchasing a car. However, not only does Toni make it pleasant, she makes it easy and stress free. It's like visiting a friend. She has never disappointed me and she has followed through with every promise she's ever made. She works hard and continues to work hard until she is sure her customers are happy and satisfied. She is honest and caring and that is something you just don't find in most businesses today. I also need to commend Mr. Andy Warner. Not only was he extremely helpful and hard working, he has a wonderful personality that puts people at ease. I felt like he truly cared about helping me and it wasn't for his personal gain, but because he really cared about making me happy. Finally, when I purchased the car, Toni was so patient and was helping me to set up my blue tooth. We were having some issues so she went and got Chris Prager (another salesperson) and he patiently and happily set up my blue tooth for me. He also explained some of the other features to me. I was so impressed by this. Everyone at Ed Morse Honda strives to make their customers feel welcomed and appreciated. I am a lifelong customer!

P. Reidway

20 de may. de 2012

I would like to commend Tony for her professionalism and her patience with us in leasing a car. This is the second car we have leased from Ed Morse Honda and will continue to do business with this dealership because of the patience and concern Tony had for us in selecting the right car. She is very knowledgable and committed to the dealership and is an asset.

KarenCarr

13 de may. de 2012

Carlos made everything easy and fast. This is the 2nd car we leased from him and we will lease another next year when my son turns 16. Thank you for the experience!!

thesimpykid

10 de may. de 2012

I called Ed Morse Honda because they had a used 2012 Volkswagen CC that was very competitively priced. My wife really liked the car but there was the down side that it had a black interior and she wanted one that had a two-tone beige interior. Based on the price we decided to call and ask for more information. I called and spoke with Bob who was quick to make sure that the vehicle was still available. Bob advised that he would have to physically check to make sure it was on the lot and he would call me back. less than a minute went by, and my phone was ringing. We told Bob that we would come down and take a look at the vehicle in the next hour. Upon arriving, my wife and I were greeted by a different Bob in the sales department, and when we advised that we were looking for Bob in internet sales, this Bob said "you must be Adam", which i thought was really cool. We walked about 50 feet through the showroom and saw that Bob in internet sales had the Volkswagen CC pulled up and ready to show for us which i thought was great because my wife and i are all about saving time especially since we brought our 18 month old daughter with us. She can get out of hand at times :)Jim was our salesperson, and he greeted us quickly and with a smile. He was very informative and answered all of our questions on the Volkswagen. As i suspected, my wife was not sold on the interior color, and the Volkswagen was at this point out of the question. Rather than leaving, we decided to stay and look around the used lot for two reasons. They have the cars positioned in such a way that you can easily walk around them, and you can look inside of them with ease. My wife and I loved this because we have shopped at about 4 other dealerships where the cars were so close together that you almost needed a can-opener to look inside of them. They also keep their models sorted on the lot based on style so your not walking all over the place to look at different vehicles.The used car lot was great because we were able to look at about 30 cars in 15 minutes. When we saw that we liked the interior of one accord, and the exterior of another, having Jim about 50 feet away was great because he was able to answer questions about each model. By the way, Jim is a very friendly salesperson. He was not pushy, and he didn't ask a thousand questions or try to bombard me and my wife with technical features and consumer reports facts....he simply asked us a few questions about our needs in a car, and then he let us look and tell him what we liked. he gathered that information and what he came back with was a 2012 honda accord. Now most people would say "obviously he came back with a brand new car as a recommendation", but in this case, Jim was keen to the fact that we drove in with a 2005 Ford mustang with a car seat which barely fit in the back. Jim asked us a few questions about our driving habits, when we take trips, how often do we fill up, etc.... and he also showed us a model that was white on the exterior, and two-toned beige, and black leather interior because my wife advised that that was what she wanted in a Volkswagen CC. When Jim showed us that the features list was almost identical to the CC we started talking about how much sense it made to look at a new Honda. The only feature that the car did not have was bluetooth, but for that one thing it lacked, it more than made up for it by having a larger engine, 5th seat in the back, and more leg room in the back seat which was a huge issue with our Mustang at the time. When we expressed that we were interested in the car, negotiations were smooth and simple, and at no point did my wife an i feel pressured. Jim asked us what we were comfortable with in a monthly payment, and he did the rest. Moments later Jim was with the sales manager, and finance department working on the specifics, and was able to return with a high price for my trade-in, and also a monthly payment that left me and wife basically asking "where do we sign?"....Now we came into the dealership at about 7pm at night. By 8 we had found a car that we loved, and by 9 were all ready to drive off the lot thanks to Andrew's speedy and comprehensive explanations during the paperwork handling. Andrew was able to identify what was important to us based on what we told him and he made the paperwork process go smoothly and as painless as possible. All in all, and after dealing with 5 other dealerships in the local are, we found Ed Morse to be, by far the most professional, personable, easy to deal with and family friendly dealership we have ever done business with. Their price, selection, presentation, and staff are all 5 star!!!!. We left the dealership with a new car, (Our first "Brand New" car by the way) and felt great about it. We hope to work with Ed Morse on our next deal which should be in the next year.

jamiekrupski

7 de may. de 2012

Jim DeGray could not have been more accommodating. I never felt pressured, which has caused me to walk away from car dealers in the past. The car is great and if the service aspect is as good as the sales I will be a happy person.

Marlene Convey

7 de may. de 2012

Toni was clear and thorough in sharing with me the lease options open to me and gave me excellent advice and support in my lease choices. In my opinion, she was thoroughly professional and knowledgeable and went beyond what is considered good service. I would recommend her and the dealerhship without reservation.

staceyrene

28 de abr. de 2012

Today I purchased my 4th car from Ed Morse Honda. I have been dealing with them for over 10 years. Toni Quatrale has assisted me in buying all of my cars. She is absolutely the best car salesperson there is. She is so dedicated and attentive to making the customer happy. Andy was incredible too. He was helpful and truly caring. He does not settle until the customer is satisfied. The process was smooth and pleasant and I couldn't be happier. When you buy a car from Ed Morse Honda, you don't just buy a car, you join a family!

corozco

18 de abr. de 2012

I haven't had a better experience anywhere else! Jim Degray and the rest of the staff helped us out on every aspect of our experience and I would recommend anyone to Ed Morse Honda!!!

socaltrojan

16 de abr. de 2012

Mr. Carlos Datena and Mr. Bob Sherberg, were great in every aspect of the deal, since our son Raul, had bought an Scion Xb from their Toyota dealership, we were referred to this one. Mr. Sherberg, kept his word on the price and the explanation of everything was perfect.

Michelle Dean

10 de mar. de 2012

I have never had such a great experience buying anything. I actually had fun and feel as though I made a couple of new friends. I will definitely recommend Ed Morse Honda to everyone that mentions they need a car. Thanks again to Dawn Wellman,Luis Collazo and the rest of the team that had part in selling me my suv. Sincerely, Michelle Dean

Sheila Rakowsky

8 de mar. de 2012

Kudos to Ed Morse Honda for the above employees who made our granddaughter's day. A special thanks to Dawn Wellman for her excellent customer service. Not only did she spend endless time filling out papers, providing important information and showing extreme professionalism, she was patient and handled the orientation of the Honda Civic 2012 with great knowledge. I thought she was employed as a sales person for a very long time but found out that she just started her career with Honda recently. You have a winner!!!!!Thank you, A very pleased grandparent

maryannshah

7 de mar. de 2012

Carlos was an excellent salesperson. He was very knowledgeable about all of our lease options and helpful to us as we made our choice of cars. When we returned to have the door locking system modified, he was just as friendly and courteous as he was when we first walked into the showroom.Andy was very helpful when we transferred our lease from a 2010 CRV to a 2012 Accord. He was also very responsive to our inquiries even weeks after our lease was signed, sealed, and delivered.

navy_chopper

6 de mar. de 2012

I have purchased a lot of new cars in my life. I have never had a deal be so pleasant as the one last Saturday at Ed Morse Honda. These guys are professional, courteous, and went out of their way to not insult my intelligence. I would buy from them again, I would and will send them referrals in the future.

AlexisMorrill

1 de mar. de 2012

I purchased my 4th Honda yesterday, and the last 3 were from Ed Morse. I keep coming back to the experts in their fields since quality and time are precious commodities. Raul Lopez is the most professional saleman I have ever dealt with and justifiably deserves to be the sales manager now. Toni Quatrale was extraordinary in answering all my questions and obtaining everything I asked for. Together Raul and Toni had me sold from the first visit. Luis Collazo closed the financing deal in record time.Over the years, I have found all aspects of this dealership very pleasant, including the service department and comfortable waiting room. Bravo, my friends.Alexis Morrill

jpk570

1 de mar. de 2012

The experience I had at Ed Morse was outstanding. The professionalism and the attention that I received was far beyond anything I ever expected. This was my third transaction with the above individuals and it still amazes me that I can walk into Ed Morse Honda and do a buy or lease of a vehicle within 60 minutes and be satisified that I was treated fairly and could leave there with a smile on my face. I have never had that experience with other dealerships in the past.Sincerely,John Kelly

TATIANA LEAL

28 de feb. de 2012

WORST EXPERIENCE OF MY LIFEI went to get a car after mine got totaled they were very friendly to make the sale and I went home in "my" new car... Error they called me back 10 days later asking for more info (W2) I went there to drop it and they took my car away, end up they change my salary in my application to get me approved WITHOUT MY KNOWLEDGE OR PERMISSION, and the bank rejected me after getting the correct information. After this I called their corporate office and had no answer, no apologies for what they did to me. Then they hit my credit with every bank they could to try to keep their sale even after I told them I did not want to deal with them anymore, and as a result my credit went down almost 200 points. So right now I am having a really hard time to get approved anywhere else and still have no car. DO NOT GO NO ANY ED MORSE... THEY DO NOT WHAT CUSTOMER SERVICE IS AND THEY WILL DO ANYTHING TO MAKE THEIR SALE EVEN ALTERING INFORMATION WITHOUT AUTORIZATION WHICH IS ILEGAL.

jennieclark1188

28 de feb. de 2012

John Glover had the best customer and sales service. He really listened to what I was looking for and met my needs with the Honda Accord he found for me. I was looking for a new car out of necessity and John didn't push me to make any decisions. He listened and then listened some more and worked with me to find the best car and deal for me. I highly recommend John Glover to anyone who is looking for a safe, reliable and nice car. Luis in the business office was very efficient and did a great job expaining everything to me. Everyone at Ed Morse Honda is very friendly and the culture is to treat customers with respect. I actually enjoyed this car buying experience.

azncantonz

27 de feb. de 2012

Ed Morse Honda was a pleasure to do business with. Dawn Wellman was an awesome sales professional. Exceeded expectation, able to answer all questions, and most importantly patient. Thanks Ed Morse

careylaina

26 de feb. de 2012

We were very nervous and anxious at first because we didn't want to badgered or harassed into buying a car. Chris approached us and was so friendly and had such a good sense of humor. He went through and helped us with each car that we wanted to see and didn't rush us or try and sit us down before we were ready. He made the negotiation process so much more bearable and easy. He even cooked popcorn for our 2 kids and made sure they were fed and comfortable. Luis, the business manager, also was very friendly and courteous and both did what they could to meet our needs and make the deal happen. The certified cars were top notch and were in excellent condition and sooo clean. We are truly pleased with our experience and would recommend Ed Morse to anyone looking for a new or used car!

golzbein

28 de ene. de 2012

I have been a Honda customer since 2003 and Toni Quatrale has been my representative, since then. This is my 5th lease with Toni. She is fantastic in knowing what I want and is always there when need be. She makes sure that Iam getting the right vehicle for my needs and am comfortable about the deal. She is a total professional!! Thanks Toni.Pete Colombo is teriffic as well. He was able to work out the payments and the type of vehicle I could get into. He looked out for me in all aspects of the deal. This is my 3rd lease with Pete. Thanks Pete. I really appreciate everything you did for me.Ed Morse should be thrilled to have two great "stars" working for their team.Thanks.Mark GolzbeinHappy Honda Customer

Oldman2012

27 de ene. de 2012

All coversations were amiable and business like.We were well received,and the negotiations were fair.Both John Glover and Ralph Mandarino got the best deal they couldfor the dealership,but never at the expense of good customer practise.I will come to Ed Morse Honda for my next car and will recommend themto my friends

Maria Machin

16 de ene. de 2012

Mr. Berger responded promptly to our internet inquiry and accommodated our schedule for an appointment. Sales Consultant Jim Degray made a courteous and thoruogh presentation of the Honda Fit. There were two managers who interacted with us, but whose names we cannot recall. The one with power to negotiate price acted in a reasonable manner, while the one handling the closing of our purchase provided warranty information and processed the paper work quickly and efficiently. There was no pressure from anyone to purchase, which we appreciated.

cmross415

10 de ene. de 2012

I had a wonderful experience with my salesperson. Lenny Green is the best. And the finance guy, Ralph, who handled my closing was also a nice guy. No one was pushy and being a single, female - I was a little apprehensive going in.I do believe they could have given me a few extra dollars off the price of the car but instead they gave me 2 years free maintenance - which I have every intention of using, often. :)

rongoss

10 de ene. de 2012

Great experience very staight forward and no BS! I asked for a bottom line quote over the phone and he gave me what I asked for. Unlike every other dealer who insisted I come in to work a deal out so they give me a load of salesman rhetoric. Things have changed salesmen let go of the BS. I highly recommend using Ed Morse if you want a straight forward deal!

Carlag19

3 de ene. de 2012

I received excellent service the day I went to lease my new car. They were very attentive and provided excellent costumer service. I will defenetly recommended it to anyone that is interested in great service and ready to buy a new car.

snowman7

30 de dic. de 2011

Timely and informative responses from Internet Sales representative Cliff Berger. Provided the model requested even though Ed Morse did not have it in stock. Excellent on site sales assistance from Jim Degray. The whole process was handled in a very expeditious manner.

capmhonda

30 de dic. de 2011

Salesman Avel was as professional as any car salesman I have visited in 40 years. The dealership was serving Christms lunch to employees, and they fed me too! PLUS, the entertainment provied by Geneal Manager Scaglione was as good as any Vegas floor show I have ever seen!!

vicki1bill1

27 de dic. de 2011

The customer service by the above two employees especially and the entire dealer ships was exemplary.We will recommend all of Honda buyer friends and shop again for sure.

rharri8207

19 de dic. de 2011

Never thought I could lease the Pilot that I longed for, but these gentleman made that DREAM come true. Thank You Avel, Luis and Jud...

family car

11 de dic. de 2011

Considerate and professional sales people. Smooth buying process, great price! Worth driving 240 miles.

ron41520

8 de dic. de 2011

Easy to work with and was realistic in putting a value on my trade-in. Answered all our questions and was forthright in his answers.

MKBROADW

5 de dic. de 2011

James and the team at Ed Morse Honda were outstanding. They were sincere and heard our concerns for getting into a vehicle. Not only did they remedy our concerns but also exceeded our expectations. We drove home in the car that day! The process was very quick and we enjoyed the facility while the car was being prepared. I would highly recommend Ed Morse Honda, a professional business.

ehein

1 de dic. de 2011

From the moment I walked in the door at Ed Morse I had a great experience. Dawn Wellman was a pleasure to work with. One of the most important things to me is having a salesperson that listens, boy did I luck out with Dawn. I really wanted to explore all of my options, and I was up front with her about my expectations and how I wanted to proceed. I was also very lucky when I had to talk to a manager with regards to my existing vehicle. Jud took time to listen and I could see that it was important to him for me to have a great experience.The last person I had to deal with at the dealership was Pete over in finance. Once again a great experience. It's nice to see that some companies and their employees still care about the type of service that you receive.One side note, I was even recognized by Jeff, who I believe heads up the finance side of the dealership. He remembered me from when I leased a vehicle 3 years ago.Great Job to all at Ed Morse Honda.

BNGERMANO

23 de nov. de 2011

DAWN WAS GREAT AT ANSWERING ALL OF OUR QUESTIONS AND WHAT SHE DID NOT KNOW SHE GOT ANSWERS FOR US QUICKLY. DAWN WAS QUICK TO GET ALL OF THE PAPERWORK DONE AND WAS A PLEASURE TO DEAL WITH AND WE GOT A GREAT DEAL ON THE CAR.

raggmate

22 de nov. de 2011

A friend and myself both leased cars at the same time. Dawn was patient and great to work with. She was straight forward and if there was a question that she couldn't answer, she immediately found someone that had the knowledge. The best of all there was no pressure. I have had my current Honda serviced here for years and have always been pleased with the work they perform.

patbrugge

22 de nov. de 2011

My experience with everyone at Ed Morse was exceptional! From my first call for information on the new CRV, to my final purchase. I was treated with respect, and as a single woman, that was important to me. I feel the final price I got was good, comparatively, with other dealers. I was given an internet price from another dealer that was very close to the one I got from Ed Morse, but in the end, I went with Ed Morse based on referrals from my friends. I was very happy from the test drive to the paperwork with Jim DeGray, and with the assistance Bob Solomon provided. Luis Collazzo made the finance process smooth and easy. I truly appreciate all the time these 3 gentlemen took to make my new CRV purchase a pleasure! I will recommend this team to all of MY friends and family!

paivi

17 de nov. de 2011

Excellent service with no pressure to buy. Very good attention to detail. Kind and jovial manner. Very thorough explanation about the car and where to find everything I needed.

iancoh

10 de nov. de 2011

Lenny was great throughout the whole experience. I just bought a new 2012 honda civic, and I couldn't have been happier with the whole experience. Lenny was kind, friendly, and lighthearted whenever I saw him. It is my first car, and me and my mom negotiated a great price and Lenny never pressured me into a buy, or to get a deal done quickly. He helped me decide that the accord wasn't really worth the extra money, and, in fact, the civic has proven to be the better choice. I would HIGHLY recommend Lenny Green if you're trying to buy a Honda. You will be 100% satisfied with the result.

stephtegler

8 de nov. de 2011

WE HAVE A 2010 civic angel is very friendly however caution to you the advisors seem to be selling services rather than advising i guess they are working on commission. For me its too expensive but the work is high quality. They did all warranty work with no problem.

kwfrench

7 de nov. de 2011

I was looking for a Civic in a manual transmission which is hard to find. The dealership located one in a color that I liked at got it to me as soon as possible. They did a great job, no hassle or pressure. I would really recommend working with Jim Degray and Ed Morse Honda.

evolution88

7 de nov. de 2011

I had a great experience with the dealership. I negotiated the price up front through the internet and when I showed up at the dealership, the car was ready and the deal they offered me online was on paper. Lenny (salesman) was very friendly and knowledgeable. Would definitely recommend this dealership to others.

tab2011

7 de nov. de 2011

Iwas pleased with my purchase at Ed Morse Honda. I feel I was given a fair price for my trade-in and a good price on the Honda Insight. The customer service was excellent: I would definitely recommend Ed Morse Honda to other car buyers.

davidrona

6 de nov. de 2011

Sales experience was top notch from start to finish.John and our sales manager (Mr. Lopez) reminded us what buying a new car used to be like! We will come back again....and again!

Harreveld

6 de nov. de 2011

This is our family's 6 th car from Ed Morse. Jim has always been there for us. He is truly a class act! I have my whole family buy from Jim

audreysb

6 de nov. de 2011

This is the second CR-V I have bought from Lenny Green. I live 2 miles from a Honda dealer but a friend of mine recommended Lenny years ago. I travel about 60 miles to see Lenny. He is a pleasure to deal with. He is knowledgeable and a great salesman. He is not pushy, and makes you feel comfortable with your purchase. I have sent other people up to see him and when buying another Honda I will definitely see only Lenny.

rabie harris

6 de nov. de 2011

Lenny Green was an excellent sales representative, very helpful, patient, courteous. He willingly assisted me getting insurance, took time to explain the mechanics of the dashboard. He called me the following day to ask if everything was fine and reminded me to call him if I needed further assistance.

meriwich

3 de nov. de 2011

Negotiations were easy, everything was as represented, there were no surprises, all costs were spelled out, detailing will be free on the first anniversary of the car and the new vehicle was delivered with a full tank of gas.

anonomous52

2 de nov. de 2011

Very friendly sales staff, and not pushy. My car shopping expedition included Ford, VW and other Honda dealers. By the time I had decided on the model and options I wanted and priced out several dealerships, I returned to Ed Morse Honda one more time. When I told them how much I will willing to pay for a specific car, they met the price and left me satisfied in my selections.Thanks to Jim in sales, Ralph in the finance department and everyone else.

bruchelle

31 de oct. de 2011

I like when buying a car happens quickly. Carlos was knowledgeable but did not try to "hard sell" me. The test driving, buying, and paperwork went quickly and perfectly.

lamborn

29 de oct. de 2011

He was very helpful and not pushy, as another dealer who was closer, was. I was looking for a new 2011 Honda Odyssey in a light color and the dealership had that.

nelson2012

28 de oct. de 2011

I am a long time customer of Honda and this dealer in particular. I brought in my leased 2009 Honda Accord for recall notices. I also had a letter from Honda that I wanted to see if it was legit because it offered me an out of my current lease with a year left on it, put me in a 2012 for less money than I am currently payin. Sounded to good to be true. Ms Dawn Wellman approached me taking the letter to her manager and sure enough everything in the letter was for real and I upgraded to a 2012 Honda Accord SE. The whole transaction and experience with the staff was excellent. I will continue my loyalty to Honda and it's great product line and equally respected sales and service staff.Regards,Nelson Morales

RNF517

27 de oct. de 2011

This is our fifth new car purchase here. The buying experience is always comfortable and fair. Admittedly there's not much service need with a Honda. But when there is the appointments are on time, service is quick, the work is good and the price is OK.Would I recommend this agency? Of course! But most of my neighbors are 102 years old and very hard to budge from their sources.

Julietgarruto

22 de oct. de 2011

I had a great experience. James scaglione was very helpful and a very nice salesman. I would refer friends and family to this dealership and to james scaglione.

Maggie2233

18 de oct. de 2011

The dealer answered all my questions as I was very nervous getting a new car. I am giving the dealer and dealership an excellent rating due to the organziation, skill, and competancy of the agency. I would recommend them to others who are looking into either buying or leasing a new car.

tadlockj

18 de oct. de 2011

I fully intended to purchase a toyota prius. Carlos Datena is the best sales person i have ever worked with His honesty and attention to my needs when leasing. I am retired and he gave me a proposal that would fit my budget. He deserves full credit for keeping me with a Honda.he went over EVERY detail and was able to answer all of my questions.Luis in finance expedited my sale in a timely manner and was also honest about my purchase. When i leased my CRV in 2009, I purchased a maintenance program and he advised me that I would have a refund coming.I took Carlos' business card and fully intend to share my great experience with others.

johndylan06

18 de oct. de 2011

Great customer service. This is my first Honda. I've always owned Toyota. But I am loving my new pilot. The sales man was very nice and helpful and I actually didn't mind dealing with a salesman. Because, sometimes they can be not so fun to deal with. This was a great experience and I would recommend this salesperson and dealership to anyone looking to buy a Honda. I had a few things that needed to be service and Hamid was very helpful in answering some of my questions and had good customer service. Overall, I'm very happy with my decision to buy from Ed Morse.

meunier4

17 de oct. de 2011

As a returning customer for our 4th lease we have to say that we are again very happy with Ed Morse Honda and it's employees, especially Jim Degrey. Jim has been our salesman each time and throughout our "customer/salesman" history we have always been pleased. He's like an old friend. Jim goes more than out of his way to accomodate all your needs and makes the whole experience painless. Finishing the paperwork with Andy, the manager was a breeze. He makes you feel very comfortable and knows how to treat his customers. Pleasing the customer is always what this dealership excels in. P.S. We were thinking about going elsewhere just for a change of vehicle but after some research and visits to another dealership, Hyundai, we are glad we went back to Honda.As they say, "if it ain't broke, don't fix it." . Thanks again you guys!!!!!!!!!!!!!!!!!!

cherylrg

12 de oct. de 2011

I have never leased/purchased an automobile this way (internet/phone). It was a quick and thorough experience. Your dealership responded to my request for information quickly and gave me the answers I needed to make a decision and proceed with the process. In addition,I was coming in from NY and your salesperson picked me up from the airport and sent me home with a vehicle. I was very pleased and appreciative. I would recommend the dealership to others.

sweeneyas

8 de oct. de 2011

Ed Morse Honda is an unbelievably great dealership. This is the 5th Honda Accord we have leased from them. The experience I had today was totally painless and quick. Toni Q. is the very best car salesperson to deal with.

laurazelano

5 de oct. de 2011

Carlos Datena was the BEST salesperson we could of had !!! He made our experience very enjoyable. He was very informative in all areas. A pleasure to work with him.

Amy R

3 de oct. de 2011

Our whole experience at Ed Morse Honda was wonderful. James came out and greeted us immediately. He answered all of our questions. We took the CRV for a test drive and loved it! They made the payments very affordable, and there was no pressure. Everyone was very knowledgable and very friendly. James made the whole process fun and relaxed. We will definitely recommend Ed Morse to our friends and family.

arueca

1 de oct. de 2011

Very satisfied with the attitude, friendliness and kindness of Lenny Green aswell as the cooperation of all the other representative. I will continue to becustomer of this dealership and will recommend to other friends and relatives.

FLACARR

1 de oct. de 2011

Utilizing the Costco Car Buying Program we visited several car dealers in the program. Since we owned Toyota's for the past 30 years they were the first that we checked out. Eventually we visited Ed Morse Honda and were greeted by the Costco referral contact Bob Sherberg. Bob turned us over to Sales & Leasing Consultant Carlos Datena who spend a lot of time explaining the benefits of owning or leasing a Honda vehicle. We tested the Accord LX sedan and ended up leasing it. A week later we returned to test drive the Honda Pilot. We were given the right price and treatment from Carlos Datena and we decided to also lease a Pilot.The overall experience dealing with the personnel at Ed Morse Honda exceeded the other dealers that we visited.We would highly recommend Ed Morse Honda and Sales and Leasing Consultant Carlos Datena who went the extra mile to meet our expectations.

wiltonr

27 de sep. de 2011

I thought I was going to get the bump and sqeeze instead I had a very good time. I got the car I wanted at the price I wanted. Thank you very much

jimmydejesus99

26 de sep. de 2011

People are freindly,warm and very inforative. Answered all question and gave all option. Was treated like one of the famialy. would refer to anyone

fitdriver958

26 de sep. de 2011

I have absolutely no complaints. I was looking for a new car, and I had decided on the Honda Fit. Ed Morse Honda had the exact model I wanted, and the sales staff, John Glover in particular, was a pleasure to deal with. I ended up with the car I wanted at a fair price, and I'm satisfied with the entire affair. Buying a car isn't what it used to be, and for that I'm elated.

ricardoquest

24 de sep. de 2011

James and Raul have shown they are serious professionals and very friendly. They have a good perception of customers needs. They will offer the best they can. If you decide to think and leave the showroom, they don't bother you calling two times a day. In addition, both have been working in the same company for many many years with success. I've found people with good sens of humor, excellent education and professionalism.

mcmanus1

22 de sep. de 2011

George Wittbold was an excellent salesman. I have bought a total of 6 Hondas, and I will never go to anybody but George Wittam. I will recommend George to others.

gdesilva

21 de sep. de 2011

Everything at the dealership went smoothly and everyone was completely professional. We have leased 3 cars and will continue to work with this dealership in the future. I can not remember the sales person's name, but he was excellent!

dsl01

19 de sep. de 2011

Jordan, though brand new to the dealership, was an absolute sweetheart: helpful, honest, charming. I'll never know if the price I got was really the best deal out there, but Jordan was so charming that I don't even care anymore!

SOLLATZO

18 de sep. de 2011

I HAD A FANTASTIC EXPERIENCE AT THIS DEALERSHIP. I WAS GREETED BY JAMES AS SOON AS I PULLED UP, HE WAS VERY FRIENDLY AND TOOK CARE OF ME RIGHT AWAY. I TOLD HIM WHAT I WAS INTERESTED IN AND HE MADE IT HAPPEN. HE ANSWERED ALL MY QUESTIONS AND MADE ME FEEL VERY COMFORTABLE. THIS IS MY FIRST LEASED VEHICLE AND JAMES MADE IT EASY FOR ME TO UNDERSTAND THE LEASING PROCESS. THE GENTLEMAN IN FINANCING TOOK CARE OF ME TOO, THERE WAS NOT ONE TIME THAT I FELT PRESSURED. I WILL BE BACK TO ED MORSE HONDA FOR MY NEXT LEASE.

tomgreg47

17 de sep. de 2011

I've dealt with a lot of "car salesmen" over the years. Jordan Taylor at Ed Morse Honda renewed my faith in the car-buying process. He was friendly, fair and up front. He was the sole reason I hung around and waited for a better deal from his dealership. We leased a Honda Pilot for my wife and are very happy with the vehicle. My wife wants me to purchase my next car from Ed Morse and I'v e told all 85 nof my staff at my restaurant that I will take them personally to Jordan and make sure they get a great deal when they are ready to buy a car.Tom Gregory

sailorman295

17 de sep. de 2011

Was looking to lease a car. Originally looked at the Honda CRZ but it was not what I wanted. Drove the Accord and fell in love with it. John Glover was the lease person I dealt with and he was very friendly and helpful. Not pushy at all. Would highly recommend John Glover and Ed Morse Honda. Also would highly recommend the Honda Accord, very well thought out and engineered car.

karlastrahl

17 de sep. de 2011

We had such a great experience buying a car with Lenny. He was upfront about everything, not pushy, helped us out to make the deal happen quickly and was incredibly friendly.

smerscher

15 de sep. de 2011

The Ed Morse Honda team was exceptional in their customer service. They listened to our needs and came up with an option that met our needs. They Listened - and they Delivered. No BS - just give the customer what they want. You have got to love these guys - they know the car business and they know how to treat a customer. It must be in their corporate culture!! We did our shopping via the internet and phone calls with the Ed Morse sales team. No hassles - no pressure. When we were ready - we went to the dealership and within 90 minutes drove away with a brand new lease on a Honda. That is exceptional service. And they did not bait and switch on the deal when we arrived - the terms were exactly as discussed via telephone prior to us visiting the dealership. Car shopping with Ed Morse Honda was an absolute pleasure - we got the car we wanted and at the price we could afford. And they offered us the best deal in the tri-county area. You could not ask for anything more!!!

emsabga

15 de sep. de 2011

Can't say a bad thing about the Service I received. Dealt with Julie over the phone to crunch numbers and then John when I went to finalize the deal and they were both fantastic. The best service I've ever had at a car dealership hands down!! Will definitely give them repeat business in the future and recommend them to all my friends.

joepat

15 de sep. de 2011

This is my 4th Honda leased with Ed Morse Honda and the same salesman Jim Degray. Jim is always friendly and looking out for the customers interest. I always get the car I want with a fair price. Jim makes leasing a new Honda a pleasant experience.

jeromefrancis

15 de sep. de 2011

The minute I was introduced to Avel Gonzalez I knew I had the right salesman. He was polite and knew exactly what I wanted. We went for a test drive and Avel answered all my questions. I was very impressed with his knowledge about the Accord.

kgoodell

9 de sep. de 2011

My husband and I visited Ed Morse Honda to potentially lease a new Honda Crosstour for myself after my husband leased a Cadillac from Ed Morse Cadillac in Delray Beach. We had a WONDERFUL experience dealing with Mr. Scaglione. He was helpful and friendly. He had been expecting us to stop by so he had already prepared a car for us to test drive. He was very knowledgeable about the car and answered any questions we had. The procedure for evaluating the vehicle I was trading is was seamless. We received preferred pricing as a result of our prior relationship with Ed Morse Cadillac. The only "negative" in the whole experience was the amount of time we had to wait for someone in the financing department to be available to finalize the deal. We were there on a Sunday, at the end of the month, so I expected it to be busy, but the wait was longer than it should have been. I would highly recommend Ed Morse Honda and Mr. Scaglione. It was a top rate car buying experience and I will continue to deal with them in the future!!

rafelmt

11 de ago. de 2011

very friendly sales staff, no hard sell annoying sales tactics and smooth hassle free buying process. would definitely recommend to family and friends will go for my next car if it's a honda.

psmedley23

9 de ago. de 2011

Great experience.John did a great job, we will buy our next car there!! The business manager as well was very helpful and professional. This is a dealership that Honda should be proud of.

SEO - Guy

7 de ago. de 2011

My wife and I have purchased cars with Toni and Ed Morse Honda for over 10 years. Toni helped me very early in my career when I did not have great credit and I will always remember her for that. Since then, we have only purchased Hondas. 8 in total.Just this past weekend, she sold us 2 new cars. We had a specific budget that even I thought was unrealistic. But she worked on our behalf and helped us get very close to our budgeted amount. We are so happy with our purchases. For the last 2 days, I have been taking 15-20 minute drives around the neighborhood. My wife thinks I am crazy, but I don't care. I will take the Crosstour around for a while, then at night, I will take the Pilot for a spin. These are such great cars and we are very fortunate to have a great relationship with Toni and Ed Morse Honda.Will come back in 4-6 years and purchase 2 more Hondas, only from Toni.

kfarrell103

3 de ago. de 2011

My father and I searched for numerous cars with many dealerships in the past three weeks. James Scaglione (Sales Associate)at Ed Morse was the first sales associate we spoke with in our search for a new vehicle and ended up being the last one. He was patient and not pushy but kept in contact with us during our search. When we decided on a Honda Accord Coupe. The process of buying it went smoothly without any pressure to buy the vehicle. James went above and beyond during the whole process. My father told me that you can tell you have a great sales person when they are concerned and keep in contact with you after you buy the vehicle, not just before. James has phoned me several times in the last day to make sure I am happy with the vehicle and see if there is anything else he can do. My family will return to Ed Morse when the time comes for our next vehicle.

staycool5

29 de jul. de 2011

i was hoping to pay less for the car.But i did like the customer service and friendliness of the employees. the car was a second one i purchase there.

gracemike

15 de jul. de 2011

Marla exceeded my expectations of the new car buying process both in her knowledge of the vehicle and willingness to meet my needs. She listened to my requests and found a vehicle that gave me what I needed at a price that I could afford. Her followup after the sale has been tremendous and I will recommend her to anyone looking for a vehicle.

roomadder

14 de jul. de 2011

Salesman (Peter) ran in the rain to pull two different vehicles under cover for us to try. Although we started the process thousands of dollars apart, Judd kept working the numbers until we reached an agreeable price. Peter ran again in the rain to pull our trade under cover so we could transfer our belongings. We went to eat while the new vehicle was being preped and when we returned, all the finance paperwork was finished and ready for us to sign, as promised. We had to return 5 days after the sale to have the paint and interior protection package applied and there was a free rental car waiting for us to use for the day, again as promised. When we returned to pick up the car at the end of the day, it was clean, shiney, and ready. They even noticed a small chip on the front bumper and touched it up. It was an outstanding sales/service experience at every point of contact. Everyone was friendly, respectful of our time, and made good on all their promises. I will gladly recommend Ed Morse Honda to everyone.Todd PerryWellington, FL

Blou88

14 de jul. de 2011

Joe introduced himself to my husband on the internet and invited us to come look. Carlos worked with us when we walked in. We were made to feel WELCOME. Very nice people. Even served popcorn as we were waiting. Very nice experience. Very informative, and love my new car. A definite Ten!!!

Lhoock

6 de jul. de 2011

John made the experience so much more enjoyable. He was patient, informative and sympathtic. Without John I would have walked away with making a purchase. He truely made the sale!

Jteezer

6 de jul. de 2011

This was our first new car purchase and it couldn't have gone better. Marla and Joe were great to deal with, friendly, courteous and very helpful. We did our research pretty well before going in to the dealership and they answered any other questions we had. It was overall a great experience.

loispga

6 de jul. de 2011

Marla greeted me at the door and was unfailingly helpful. Sh explained the features and benefits of the car in a direct, concise and clear manner, neither overestimating or underestimating my level of knowledge. She displayed respect for my intelligence and did not speak to me as if I were an "idiot woman" the way some male salesmen do.When I asked her the price she told me the price - not what the "monthly payments" would be. She coordinated with the business office and service department to get me the information I wanted. She was cheerful and a pleasure to work with mixing the proper amount of friendly conversation and facts about the car. I received what I perceived to be a very fair price for my new car. All in all I would recommend her in a second to anyone wanting a car.

EduardoZamofer

6 de jul. de 2011

They gave me everything they promise me on the phone. They were very professional, friendly,clear in the explanation of the manuals of the vehicle as well as the finance documents. The vehicle was spotless too.

capetodd75

4 de jul. de 2011

James, Ralph and every other person I had contact with at Ed Morse Honda treated me like normal every day people you would meet out in the real world. They did not drape themselves in the same sleazy can't believe a word I say smiles and demeanours found at other dealers. This was clear as day right from the start as I was working with multiple dealers at the same time trying to find the best deal. I paid a Great price for my new Odyssey, but I would have gladly paid more money than I would be willing to pay for the competition's vehicle just because no one was wearing the sleazy factor prevalent at other dealerships. Its such a simple concept that makes people want to buy from you so Im not sure why other dealers dont adopt the same attitude, but its their loss and Ed Morse Hondas gain, clearly. :)This is just the solid foundation that my car buying experience was built on. On top of this glorious reality found at Ed Morse Honda, working with James Scaglione was a dream come true and, dare I say, an enjoyable experience. I am a very sceptical car buyer and have never enjoyed a car buying experience until my recent purchase working with James.James is a complete professional who is clearly an expert in Honda Product Knowledge, and he went to battle to push my lease through even with my very tainted credit history and after being shot down many times prior over the few days before we were finally approved. Of course, I am elated for the results of his efforts, but even without that victory, James proved to be a class act. He gave me his cell phone number and for days we talked and texted trying to hammer out a deal that worked for both of us. If James said he was going to do something (and when he was going to do), he delivered as promised every time, which tells me he takes pride in what he does and speaks volumes of his Character.The icing on the cake for my Wife and I (and our 2 children) is the play area for the kids. It may not seem like a big deal, but believe me keeping the kids entertained during the car buying process and when coming in for maintenance goes along way. It is also another example of the top notch customer service you are going to find to be the norm at Ed Morse Honda.Please know that I highly recommend James and the whole team to anyone in the market for a vehicle. Of course, I recommend their vehicles too. Just get behind the wheel of one and you'll know what I mean. What a solid feel.I am going to close by giving a HUGE Thank you to Ed Morse Honda, and especially James Scaglione and Ralph Mandarino, who have made me a customer for life. THANK YOU!

bcstar80

2 de jul. de 2011

When I arrived at the dealership to pick up my lease, there was a great amount of confusion because the two contact people I needed weren't in the dealership. However, I was directed to George Wittbold who did a great job taking over for the missing guys and guide my through the delivery process. I was very frustrated at first, but through working with George I was infinitely more comfortable. George really took the time to make sure that I was happy with the car, took his time, and he was quite diligent in showing me all the features of my new Honda Insight and making sure I was pleased and comfortable.By the time I left the dealership, I couldn't have been more pleased. George was great, along with the other financial staff at the dealership. When I reflect on the process, I don't remember my disappointment at the beginning!

jruszenas

1 de jul. de 2011

We couldn't have asked for a better experience in purchasing our new Honda CRV. James introduced himself on our first visit, and from that point on he was attentive to our needs. James was always able to answer all of the questions we had..we were impressed with his knowledge of the vehicle. James never made us feel pressured; having him assist us was definitely a positive experience. James showed a sincere interest in helping us find the right vehicle and guiding us through the entire process. Once the deal was made, we were introduced to Luis in the finance department. Luis was extremely helpful in getting us through this process. We felt Luis went out of his way to secure the best financing available for our new vehicle. Just like James, we found Luis to be knowledgable in his area of expertise. Luis was able to explain all of the details throughout the entire process.As we drove away in our new Honda CRV, we know that if there is anything we need in the future, James and Luis will be there to assist us.Ed Morse is fortunate to have James and Luis represent the company. We would most certainly recommend this dealership to anyone based on our experience with these two gentlemen.

Nayy

30 de jun. de 2011

I've given my dealer the following ratings because the service I was given was more than I could have asked for. Carlos was very friendly and helping. I got a good deal on my vehicle and Carlos made me feel like he knew what he was doing and that gave me peace at mind. I would definitely recommend others to him.

lorrainehall2

28 de jun. de 2011

I have purchased many vehicles in my time. Ed Morse Honda has been the BEST experience! I was indecisive as to purchase verses lease. George Wittbold was SO HELPFUL and understanding. I was NEVER pressured and given every opportunity to take the time I desired to make a decision. The dealership and managers also deserve praise. They did not play the usual games I have experienced with other companies. Every person offered assistance with genuine concern for me as a person, not a customer! Luis Collazo was very informative and took the time to make multiple financial calcualtions to allow me to make an informed decision. I like that! His knowledge andskill was recognised. Please personally thank George Wittbold III of Ed Morse Honda located on Blue Heron Blvd in Rivera Beach, Florida. I cannot thank him enough for the service and assistance he kindly provided! He is a valued employee and played a huge part in my decision to purchase at Ed Morse. Customer service appears to be his personal goal, and not a duty of employment. That speaks well of him, and his managers who obviously recognise this asset.I have leased Honda's for the past six years. Employees and business's like Ed Morse will certainly keep me loving Honda! I will certainly keep my business with this dealership and inform everyone to do business there.Thank you Ed Morse Honda and all your staff!Sincerely,Lorraine Hall

Andriana

27 de jun. de 2011

We leased a new honda crv for my daughter and this is the first lease we entered into.Lenny, Ralph and Jud who finalled our saled were outstanding. Lenny worked with us for about a week as the car we wanted was not in stock initially. He was always outstanding, professional helpful and friendly till we finalled our lease. They also matched a another dealer lower honda price.. I highly recommend this dealer.Andriana

nuyorican130

24 de jun. de 2011

i was able to get a new vehicle with not so good credit and trade in a vehicle in which i was upside down with only a 1000 down payment

jenpig25

24 de jun. de 2011

Carlos was great to work with and very friendly. He got me a good deal and I was very happy with the transaction. I also dealt with Peter when signing the papers and going over the financial aspect of everything. He was very friendly as well. I had originally worked with Bob Soloman over the phone and he was also great to work with. There was one employee there who made a very rude comment to me while I was filling out paperwork and his name was Lenny. Other than that, everything was great and I would recommend Ed Morse Honda to everyone

marcia9955

21 de jun. de 2011

Friendly and courteous staff, many cars to choose from in stock, great price, great experience at service department.Showroom, service wait area and restrooms very clean, George and Frank very pleasant to do business with. Would highly recommend this dealer.

nenu

21 de jun. de 2011

The overall experience was great, everybody was friendly and very helpful. Tom has been a great sales person going above and beyond providing customer service. I would definatelly recomend Tom to anybody who needs a Honda car and happens to visit Ed Morse Honda.

amatias492

8 de jun. de 2011

Great new car buying experience.John Glover and staff are outstanding in service.This includes telephone contact (live person everytime and answered promptly), service dept, businessmanager (Louis).

biman

3 de jun. de 2011

This was the best car buying experience we have ever had and we have bought lots of cars. Our sales person, James Scaglione, listened to us, found exactly what we asked for and worked with us on all details. Ralph presented a contract that was exactly what we agreed to with no surprises. We felt we got a great deal and are very pleased with our new Honda Accord. We hope to buy many more cars from James and this dealership. This is our second Honda Accord in a row and we love it!

shears

1 de jun. de 2011

I truly lucked out being able to work with Mike on my purchase. He got me into the exact vehicle I was looking for. It was a breath of fresh air to deal with someone who seemed to want to work for you and with you. I'll definitely send friends and family's to this place and to Mike.

pbarbaree

1 de jun. de 2011

Looking for a new car for my daughter. The special financing offer sealed the deal for me plus I have owned a Honda before and loved it. The salesman James Scaglionewas excellent, didn't feel like I was dealing with a "salesman". He followed up when we came in looking but was never pushy. Ralph M did our paperwork and was a delightto work with. Great staff! And we love the car too!!

karmic50

30 de may. de 2011

I bought the new 2012 Honda Civic EX through their internet staff. No hassle, no gimmicks. They matched an offer from another Honda dealership and kept a local loyal!!! The are straight up and honest. I highly recommend them for a new car because it was an easy deal!!!

Debjawol101

29 de may. de 2011

Wonderful person to deal with!!! Very thorough with answering anyone of our questions, and was straight to the point!! She explained to me about how the instruments worked, from the trip, to the stereo, to the ac!!! she is a wonderful sales rep for the company, and I would recommend Marla and Ed Morse Dealership to anyone of my family, and friends!! Thankyou!!

dvcoope

29 de may. de 2011

Tom was wonderful, very professional and patient. A 5 rating would mean I could get in and out the dealership within 2 hours. I wish the whole experience could take less time since we always know exactly what we want as returning loyal customers. Ed Morse has always been great at having in stock inventory for the cars we desired! This time Tom was very organized and the time wating for the Financial Manager was the delay. Ralph was the Fainancial Manager and was very nice and put us both at ease! We'll always return to Ed Morse first.

rrguay

28 de may. de 2011

John Glover is THE BEST SALESMAN at Ed Morse Honda. Thankfully, our neighbors recommended him. He goes above and beyond the call to provide customer satisfaction. I have never had a car salesman clean out my trade in car so that I could drive away in the new car. John bagged up everything and placed it in my new Honda. He even noticed the type of CDs that I owned and programed the radion to that type of music for the ride home. John is the example of Service that everyone should try to follow. I tell all my friends and family to go see John Glover.

alan goldberg

28 de may. de 2011

From stsrt to finish service was great. Not pushy or aggressive just great to work with. We returned a lease, bought a new vehicle and never felt any pressure. True professionals. John Glover is easy to talk to and great to work with. Also Daviv Leatherman is a true professional as a service manager. Bob Solomon and Jud Reiff are responsive and a pleasure to work with

rustyatsoccer

28 de may. de 2011

I had previously leased a vehicle with another dealership and was looking to lease a new one because I love Honda. Everyone was extremely friendly that I spoke to from the receptionist at the front desk to the manager. I could tell that everyone was proud of who they worked for. I received a really great deal and I am happy with my overall experience. I look forward to buying a Honda after this lease is up.

blaster45

26 de may. de 2011

Both George and Luis were very helpful with our new pilot purchase.We felt that after visiting 6 other car dealerships in the last few days, That George was the most awesome and honest salesman that worked with us.Me and my wife Julie are very happy the purchase of our new Honda Pilot.

Barbara Mehl

26 de may. de 2011

Dewey greated me in a friendly and calm manner immediately upon my exiting the car, in a way that did not make me feel that I was being jumped on by a hungry wolf. He was matter of fact, confident (but not arrogant) and knowledgeable. Dave and Ralph were very pleasant and courteous. As a general rule, I don't like to give all excellents, so the dealership gets some "goods." I think I got a fair price, although I would have liked better.

jrdeya

26 de may. de 2011

We went to Ed Morse Riviera Beach and was greeted by the John Glover, the most pleasant salesmans to date. We have purchased and leased many cars before, however, this was by far the most relax and easiet transaction ever. I would recommend this dealer to anyone looking a new or used car. We felt like we bought our car, instead of being sold a car! Ask for John Glover.

ccfhkcbk

26 de may. de 2011

Even before I bought my Fit the end of 07 I liked this dealership we'd go car shopping as a family and this place just felt happier to me then the others. This trip looking for a car was cause I totaled my Fit and was looking to replace it we first stopped by the used section and met Jeff they had 2 cars that stuck out but not totally fitting of me so we stopped some other places found a great deal on a fun car but it was manual we let a few days go by while I tried to get some friends to teach me but they couldn't at the moment. So I came in and talked with George who had helped with my other sale and the 3 of us were able to get my mom happy with leasing a new Fit and ended up getting 4 years for 3 dollars less then the 6 years of my old one, with full service and maintenance for 3 years except tires. I do enjoy the upgrades Honda has put in for the base model even a new secret hiding place!

philsmith76

26 de may. de 2011

My wife and I bought a new accord from Toni in 2002 and had a great experience. Now in 2011 it was time for new Odyssey and thought I would try to contact her again. I was pleased to find out she was still working there after all these years. We made an appointment, did the test drive and made a deal. I will recommend her to all my friends who are looking for a new car. The dealership was very helpful and not pushy or trying to rush you.

Keval778

25 de may. de 2011

the rating i gave are true because the dealer and dealership were great and i never seen a dealership sold 10 car in three hours. the employees were really helpful and nice. this was the only dealership that i have seen that the cumsters feel comfortable with the dealer and dealership. also the waiting area is great(the computers, food and inside store)

CE

25 de may. de 2011

My experience at Ed Morse Honda was a pleasure. I had visited four other local dealerships in the previous two days. Their service did not compare to what I received at Ed Morse. It was the middle of a hot saturday afternoon. My father and I were greeted immediately and offered bottled water. Lenny Green was the sales man working with us. He was very knowledgeable about the cars and was able to tell me every feature the civic had to offer and how it was improved from previous models. This seemed to be the biggest opportunity of sales men at the other dealers I visited. While test driving the vehicle I learned that Lenny actually owns the car I was interested in buying. There is no better sales man than one who uses and believes in the product he sells. I ended up purchasing the car from Lenny. He scheduled my first service appointment before I left and called me the next day to see how I was enjoying the car. I will recommend everyone to Ed Morse Honda and especially to Lenny!

cmihan

25 de may. de 2011

I cant say enough about Lenny Green. He is a wonderful sales consultant. Would recommend him to anyone on the market for a Honda in a heartbeat. Just an honest guy - he was the first guy I met with on journey for new car and last one I ended up leasing from. Made me feel extremely comfortable with the process. He was very informative and exceeded my expectations as a rep. I also met with Ralph Mandarino - again - the process was seamless - I was in and out of the dealership within a reasonable ammount of time but these two really made the process so pleasant. I come to the dealership for service and was so happy with Mark Melvin as a Service Consultant that I said the next car I lease will be through this dealership. I was so happy with not only the process but I absolutely LOVE LOVE LOVE my car!! HATS OFF TO LENNY GREEN and RALPH MANDARINO and even though not a part of the process last night MARK MELVIN has always been terrific in service - these three "cats" are really an asset to Ed Morse Honda!!

dsselizabeth

24 de may. de 2011

I worked with Kurt Dennis, the financial assistant for my car loan and I was very pleased with this hard work. Kurt went above and beyond to help me get the best deal he could for me. I really appreciate all that he did for me. Thank you, Kurt!Elizabeth

sara1175

24 de may. de 2011

Great service and very friendly staff, even the girl at the front desk was very pleasant in person and previously on the phone when I made my appointment. John my salesman knew exactly what I wanted and needed and he helped me achieve my goal. He had me set up my first oil change and service that day in the time that I would need it.

christina11111

24 de may. de 2011

We had a great experience with Dewey. He was very helpful and patient and went above and beyond - and always did so with a smile on his face.Thank you for all of your hard work. I would be happy to recommend Ed Morse Honda, and Dewey, to any family members or friends.-CH

angpacitti

23 de may. de 2011

The employees at Ed Morse Honda are friendly, professional and truly care about helping you find the vehicle that's right for you. I purchased a vehicle from them 10 years ago. The same one I had been driving around for 10 years and that I was ready to trade in for a new one. On my initial visit I worked with George. He was very laid back and professional. He took his time and I didn't feel rushed or pressured. We test drove the vehicle I specifically inquired about. He explained the safety features of the vehicle, which were important to me since I have a small child. I wasn't ready to purchase just yet as I wanted to shop around a bit. He thanked me for coming in and said that he hoped to see me back. He mentioned to keep in mind the service I would receive long after my vehicle purchase. I visited several other dealerships before I decided to go back to Ed Morse. On my second visit I worked with James. He was also very laid back and professional. He helped by showing me all the different vehicles that were available and the various colors they came in. He recommended going with the special edition version because of the added benefits (better rims, sound system, 6 cd changer, etc.) for a small price. After filling out a credit application, we took the vehicle I chose out for a test drive. While out test driving James explained the different buttons and their various functions. Once we returned from our test drive, we discussed financing options that were available. I had shopped around previously for auto loans and James told me that they could probably meet or beat the rate I had been quoted. James then introduced me to Kurt, the finance gentleman. He was also very laid back and professional. After gathering some additional information from me (down payment amount, trade-in amount, etc.) Kurt ran my application through several different loan sources to see who would approve me for what amount. As a single mom, my main concern during this entire process was my bottom line monthly payment. After 15 minutes or so, Kurt had heard back from one source that offered me a 75 month payment plan. This worked great for my situation. After going back and forth a bit about putting more money down, giving me more for my trade in and working in the GAP insurance plus extended warranty, we came to an agreement that I was comfortable with. The bank gave me an interest rate of 2.5%! I took my time reading through the paperwork provided to me and Kurt answered my questions as I read through the numerous pieces of paper. Once the paperwork was done, I met again with James. He helped me contact my insurance company to set up a new policy. He was helpful in offering to fax my new vehicle information directly to the insurance company. Once that was complete, he took me to the service center where we picked up my complimentary touch up paint container and then set up my free oil change, which is where he introduced me to Eric. Eric scheduled my oil change in 6 months, but assured me it wouldn't be an issue to change the appointment if I needed to. James and I went back outside where he had my new car waiting for me. He also had my old car parked behind it so that I could look through once more and make sure I hadn't overlooked anything that may have been remaining in the car. He removed my satellite radio so that I could have it set up in my new car. I appreciated him getting his hands dirty! Before driving off in my new car, he made sure I didn't have any other questions and went through a checklist before I left. I drove my new car off the lot feeling excited and satisfied. I couldn't have asked for a better car buying experience. Thank you to everyone who helped me! I will definitely recommend Ed Morse Honda to anyone in the market for a new or used vehicle!

Mrs nunez21

23 de may. de 2011

Our experience was very fun,easy and professional.Our sales person Dewey Ball was very nice,easy going and professional.Dewey helped me find the perfect car that i love.Dave Glover also helped in the process and he was very friendly and courteous.Thank You So Much For Helping Me Find The Perfect Car.

HondaDriver222

22 de may. de 2011

First, Julie Berger was wonderful on the telephone. She was great with follow up. When I arrived at the dealership, I was greeted by Carlos Datena. He is a very friendly person with a very easy going personality. He showed me multiple styles of the car I was interested and was not overbearing at all. When the price came in a little high, Ralph Mandarino worked with me until it was as close as it could get to my budget. The dealership itself was very clean and the sales people were all very friendly and courteous. And fianlly, when all was said and done, the manager came out and thanked me and offered his services if ever needed.

mothball

22 de may. de 2011

The entire experience was easy and professional. Our salesman knew what we were looking for and did a nice job finding an excellent match for us. I feel as though he and the team had our best interests in mind. The team worked well together and the deal was completed in a very reasonable amount of time. Trade in was explained well as were all of the finance options. The show room was clean and well suited to keep our three kids occupied.

jthome25

21 de may. de 2011

Came in to trade in my old '94 Intrepid and was looking to upgrade to a better used car. Met with Jeff Hays and was shown a '01 Mercury Grand Marquis which I liked immediately. It had the room I needed and was in great shape. Went for a test drive and loved it. Jeff was extremely courteous and gave me a great price on it and a very fair price for my old heap. I was very satisfied with everyone involved in the transaction and would recommend Ed Morse Honda as the place to go for used cars. Doug H.

RP242T

20 de may. de 2011

Having a horrible experience with my local dealer, we drove almost 3 hours to buy our 2011 Civic Si coupe from Ed Morse. Cliff and George were the best. Will definately buy from these guys again. Drive a little and you will not be disappointed. I am eyeing the new 2012 Civic Si coupe, and when it comes out, I will not hesitate to make the trip again to buy from Ed Morse Honda. Great job guys!

cstoddard

17 de may. de 2011

I hadn't planned to buy an auto today-just wanted to look. James was very courteous and he explained just what I would need for myself. He was friendly and caring for all my needs. He made all the phone calls to locate needed information. I bought today as the dealership was so helpful

Astro95

17 de may. de 2011

We drove from Cooper City (1 1/2 hours) to Ed Morse to buy our CR-V. No other dealer would or could match their price. When we arrived, the vehicle was washed and spotless. We met Cliff Berger who had dealt with us over the phone and honored the price he gave us, no hidden fees. Chris Prager showed us the car and explained the features. He was very friendly and helpful. It was a very positive experience. Great dealership. Would definitely recommend to our friends.

aprilmaria101

17 de may. de 2011

I came to the dealership very discouraged. Our family only has one car and that car had broken down for the last time two days earlier. I had saved a small amount of money, but did not have good credit and I was afraid I was going to have to settle for another unreliable and old car. Jeff made me feel completely at ease after I explained my situation. He let me know that people with credit scores lower and higher than mine had both gotten car loans recently. He then went out and found me a reliable Honda Civic that I could afford. He worked all the next day to get the financing that I needed, and I drove home in my car that evening.Thank you!!

gcombs

17 de may. de 2011

Our salesman, John Glover, was wonderful to work with. He was professional, experienced, and friendly. When we came into the showroom for the first time to meet him, I explained exactly what features I wanted in my car. He carefully listened and then said he knew exactly which car was for me. And he was right! All of the people we dealt with at Ed Morse Honda have been very friendly and helpful. I would highly recommend the dealership.

Basmeg

16 de may. de 2011

As soon as I walked into the dealer I got meet the salesman who showed me around thoroughly ,I explained to him me needs and he helped me choose between a civic and and an accord, even the manager was very helpful and provided me with the best price available.

42851

16 de may. de 2011

No hassle experience.Purchased a HONDA in December and just bought another in May.No games,fair price without making multiple trips to the dealer.RECEIVED EXCELLENT FINANCING and because I own another Accord Honda is making the first payment.Dealer had in inventory the car I wanted in the color I wanted.Salesman didn't play games and theprocess was very simple.

bhmacheryl

16 de may. de 2011

Salesman John Glover is tops on my list! He is friendly, professional, knows his product and can find the vehicle you desire at the right price. The service department personnel of Ed Morse Honda have always been friendly, courteous and accommodating. After owning numerous Fords, Chryslers and Toyotas over the years and dealing with numerous sales staff and service departments, I have to say that Ed Morse Honda has been the best overall dealership. I highly recommend Mr. Glover and the dealership to my friends and family.

zahily

13 de may. de 2011

I bought my first Honda and it was a great experience. Salesperson (Carlos Datena) took the time to give me all my options. I thought I had known him for years. He was a very honest person and friendly through all the entire transaction. All staff was very nice. I had an excellent experience with Ed Morse Honda.

fn2493512

13 de may. de 2011

My experience with Peter M was excellent. Peter the sales person provided me all the information that I needed and took the time to research and answer all the questions that I had. Ralph in the finance department got me a great rate for financing. i drove my new civic home on the same day and show it to my friends and family. i love my 2011 civic

ceosborne

11 de may. de 2011

Being a car deal takes some time to work out the details, they did a great job in making it as easy as possible and making you feel comfortable. James was specifically great and down to earth willing to make sure you are happy. If you plan on buying or leasing a new honda, definitely see James and he will take care of you.

Fire spike

8 de may. de 2011

I had leased a Honda before coming to Ed Morse Honda and decided to purchase one this time. Marla made it so easy for me decide which model and was so up-front with pricing that I can honestly say it was a great experience. I felt that Marla was a very honest person and was warm and friendly thruout the entire transaction. She followed up a few days later to check on my satisfaction and even sent a birthday wish to me! I will always remember this and will certainly return to the dealership.PS......the finance gentleman was super too! What a good place.!!!! Karin Hartmann

Jane & Charles Armstrong

8 de may. de 2011

Joe Turici is the most friendly salesperson I have ever met. We have bought many used and new cars over the years and he is the only one I would go to to purchase another car. We have now bought a total of 3 new cars, 2 used cars, and my children or grand-children have leased 4 cars from him.

gmsm72

5 de may. de 2011

From the time we entered the dealership until the day we picked up our cars, the entire staff was extremely friendly and helpful. Our salesperson, Marla Burns was excellent. Marla was very helpful from start to finish. We lease cars every two to three years and this was by far the best dealership we have ever been to.

cathypren

3 de may. de 2011

Being a 20 year Saturn owner,I had to go car shopping for the first time in many years.My minset was that someone was going to have to impress me. Ed Morse Honda did just that! I was coming to the dealership for research on the CRV. Marla, my sales rep. was friendly, down to earth and extemely knowledgeable. She put me at ease, and made the whole process very easy. Usually I hate going car shopping - you are always there forever. This time, I did not mind! All the Honda people - Marla, Ralph, Jeff were very friendly and made my first experience an enjoyable one.I would highly recommend Ed Morse Honda to all my friends.

captiveinflorida

3 de may. de 2011

Ed Morse Honda, in Riviera Beach, is a friendly, comfortable place to shop for a car. No high pressure salesman at all but kind and considerate. Dewey Ball, the salesman, was so friendly I thought I had known him for years. Kurt Dennis, the financial expert, got me great financing! Julie Berger, the Internet Specialist started the ball rolling when she responded to my internet inquiries, followed up frequently, and reassured me every step of the way that I would find what I wanted and at a great price. She was so right. I would highly recommend this dealership as well as these three superb sales employees.

akadir111

2 de may. de 2011

Great customer service. The salesperson went the extra mile and delivered the car to my home that was an 1/2 hour away from the dealership. Explained all of the features om the car to me. Very comfortable dealing with him and would go back there again.

edowney

2 de may. de 2011

Was not accosted by salespersons on the lot or in showroom. Salesperson took the time to give us all our options. No pressure. Very thorough in making sure we were comfortable with the car and where everything was located, service area, before we left with our new car. We actually had read poor reviews on the internet for this dealership, but we had a very pleasant experience.

Linda Lee

2 de may. de 2011

My family has generally bought new cars, so buying used was a daunting task. We have owned I think 7 Hondas (all new)between us and have had mostly great experiences with both the cars and sales people. Our comfort level with Honda was already good. We were initially referred to another sales person, but he was busy and asked Joe to help us. Joe's an extremely personable, no nonsense kind of guy and he got along very well with our son (car was for him). Within a few days he was able to match us up with an obviously gently used car in really good condition at a price our son could afford. We're still very happy with Honda and will definitely go back to Joe and Ed Morse in the future.

bs24602

1 de may. de 2011

I was looking for a new car to lease and I was essentially shopping for the cheapest car, I had been to a couple other dealers before going into Ed Morse. As soon as I walked in I was greeted by a very informative and friendly salesman who's name I cannot remember but as he was about to meet with a customer who had an appointment. he kindly handed me off to another salesman named Carlos. Carlos was very helpful and friendly and even managed to make a few jokes; I knew exactly what I was looking for and he was very straightforward in giving me answers. The first salesman had given me a number that seemed to good to be true and after talking to Carlos and test driving the car I was sold, but then it came down to crunching the numbers. After returning from the sales managers office Carlos informed me that the price was going to be higher than initially proposed, after a brief chat with the sales manager who was also very helpful; He stuck by his salesman's' word and promised that if I leased the car I would get the original proposed price. I spent the rest of the day looking at other dealers and eventually came back the next day. I am so glad I did, the deal still stood and the car had been held for me, after a few hours the papers were signed and the along with a very helpful finance guy I felt I had got an incredible deal on a great car. I would definitely recommend this dealership, the customer service was impeccable and the dealings were fair.

ritag0383

30 de abr. de 2011

I bought my first Honda today and it was a great experience. I got the car I wanted with much help from the staff. I was dreading the experience of buying a car but it was a great transaction. I loved the sales representatives that I worked with today and will definetly be recommending this dealership to everyone I know.

Twala

30 de abr. de 2011

My salesman was very knowledgable and patient. MyFinance person, Ralph, couldn't have been more Professional and efficient. I actually enjoyed theWhole process. It was by far the best car buyingExperience I've ever had and I will recommend Ed MorseHonda to everyone I know!

paccaman

29 de abr. de 2011

My experience with Ed Morse Honda was excellent. I found that the employees I dealt with were always concerned with my wishes & cooperated with my needs. I would be happy to recommend Ed Morse Honda to my friends and relatives who are in the market for a new car.

jfklepper

29 de abr. de 2011

This is my second Honda purchased from Ed Morse. We purchased a Civic back in 2007 for my daughter.I started out planning on purchasing a used car for my son, but with the great deals they were oferring on new cars, I ended up purchasing a new Accord. We were looking for very specific accessories on the car and both Paul and John were great in trying to locate a car that would meet our needs. When we wanted to see what else might be on the lot that might be close to what we wanted just to be sure, John had no problem driving us around to show us each of the possible cars. John was very personable and made it an enjoyable experience. Then when we went to do the loan, Luis explained to us all the possible options for warrantees and even helped us come up with a custom wanartee package to meet our desires. Then Luis was able to suggest a way to get more coverage for only a couple dollars more -- and I mean literally only a couple dollars. Very unexpected.When I came to pick up the car, John was with another customer but was able to get someone else to help get me started on the checkout process so I didn't have to wait. Everyone was so friendly and helpful, even the people who were not my actual salesman. I found a dirt spot on the center console and the other salesman (wish I would have gotten his name) said, no problem and rive the car over to detailing to get cleaned. The salesmen worked together like a great team. I was impressed with their teamwork.If you're in the market for a new car I would recommend Ed Morse. I know my next Honda will be purchased from them.

tjkent

28 de abr. de 2011

My wife and I were very happy with the way the dealer and personnel answered all our questions and compromised with all of our demands, for instance when we traded in our previous pilot for the new one we had just purchased a brand new set of Michelin tires for it, and the dealership had no problem switching our more expensive tires to the new car at no cost, cars were prepared on time (we bought 2 cars in 2 days a Pilot and a Civic) and everything was to our satisfaction. I enjoyed the friendliness of the whole dealership and would highly recommend Ed Morse to any of our friends and relatives and since we replace our vehicles every 2 years, they can add our family to their list of guaranteed repeat customers.Jean Kent.

Hope Osani

28 de abr. de 2011

I have not purchased a new car in several years and I can honestly say I was not looking forward to the process of having to buy a new car. With that said , I was very pleasantly surprised at what a wonderful experience I had at Ed Morse Honda. I was treated with kindness, and they could not have been more helpful, personable and professional. I felt so attended to and happy with all of the employees that I dealt with from the manager Jeff Golden, my salesman James Scaglione and the finance guy Ralph Mandarino. I abolutely love my new Honda Accord LX Coupe. I have and will recommend Ed Morse Honda to family and friends and of course I will be doing business with them in the future. Sincerely, Hope Osani

alan1013

28 de abr. de 2011

I found this dealer to be honest.They tell you what they will do,and they do it.I have leased a vehicle from them,and purchased a vehicle from them.They also service my vehicle.I have referred two friends to them,both purchased a vehicle.I have dealt with two of their finance people. Ralph and Kurt.Both are flexible,funny and professional.However,the reason I purchase,and refer friends to them is because of their salesperson James Scaglione.Before and during the sale James is a pleasure too work with.It is after the sale he truly shines.His follow up,will do attitude, and true concern is what separates him and thus his dealership from all the competition.James,becomes a friend.In today's world it is rare to find a salesperson who does more for you after the sale then during the sale.I expect in the future to purchase, and refer more freinds to him.

thelw

28 de abr. de 2011

Purchased two vehicles, a 2011 Civic LX-S and a 2011 Pilot EX-L Nav. The Internet Department, James Saglione and Ralph in the Business Department were great. I shopped several dealers and Ed Morse was the most open to internet pricing. I will be purchasing again from Ed Morse Honda.

pugmonamama

27 de abr. de 2011

The ed morse team made my car buying experience so easy.James Scaglione was a wonderful sales person and a pleasure to deal with. He went above and beyond to get my family into the right car with our desired options.He was funny ,energetic, and knowledgeable. The entire transaction was handled quickly and professionaly. I highly recommend Ed Morse Honda, they sell a great product and have a tremendous staff from sales to service. I will definatley lease from them again!

jmastres

27 de abr. de 2011

James was absolutely the most professional sales person I ever had the pleasure of working with. And I don't just mean car salesman I mean salesman period. His knowledge of product and options were flawless. In addition and what I consider above and beyond his obligations he helped me to make the best deal for my situation. And by the way that deal wasn't the best for him. But he still explained to me why it would be the best for me. I simply can't explain how impressed I am with James.Joe Mastres

clareok

27 de abr. de 2011

A superlative car buying experience. My salesman was informed, courteous and professional. The manager and finance dept. man were also top notch professionals. The transaction was handled quickly and efficiently. I did have the service dept handle some additional items I wanted for the car, and they did so promptly and courteously. Everything I wanted for my new car was in stock. It was the best car buying experience I've ever had, and I have bought a lot of cars.I would definitely recommend Ed Morse Honda in Riviera Beach, FL to my friends,and I would definitely do business there again.

francis8255

27 de abr. de 2011

THIS DEALER WENT OUT OF ITS WAY TO DO EVERTHING I WANTED THE SALESMAN JOHN GLOVER THE MANAGER OF SALES RAUL BENT OVER BACKWARDS FIVE STAR SERVICE AND CUSTOMER SERVICE I WOULD RECOMMEND THIS DEARLER TO ANYONE THE DEALER GAVE THE BEST PRICE AND WAS ATTENTIVE TO ALL MY QUESTIONS THE CAR WAS EXPLAINED FULLY AND DELIVERED IN IMPECCABLE CONDITION THE FINANCE EMPlOYEES ARE GREATAND EXPLAIN ALL PRODUCTS BUT DONT PRESSURE YOU TO BUY THEM A GREAT ALL AROUND CAR BUYING EXPERIENCE

Crystal Douglsas

27 de abr. de 2011

James was efficient, knowledgeable and friendly in getting both my daughter and I into new leased autos. My daughter was getting into her second lease and I needed a trade in deal put together in order to get into my new lease. James was great to work with and did so in a timely matter. Will work with him in the future!

sbianco

27 de abr. de 2011

James was awesome from start to finish! I still had a year left on a lease with a car that I "hated" and James was able to get me into a brand new Honda Accord coupe and I am in love with my ride!! Everyone at the dealership was so helpful and sincere, no need for me to ever go anywhere else to buy a car!

rjr9054

27 de abr. de 2011

Hello Peter, Yes Mr. Sherberg did contact me in a timely manner and he beat out two other Honda dealerships in which I felt inclined to give him the first shot for our business. Maria and I met Mr Sherberg early that evening and was greeted professionally and turned over to Thomas to show, test drive and explain the vehicle. Well, Mr. Sherbergs entire team was nothing less but professional, knowledgeable, and respectful, and although we were a little short in our trade it was made up with the teams professionalism and that was worth a lot to me. My wife and I are happy with the Insight we negotiated, I will also bring my 2002 S2000 to Ed Morse for service as well,... we are now your customer!!- Show quoted text -

bikajeem

17 de nov. de 2010

Bought a 2001 Odyssey in March 2008. Within a month or two, transmission failed. They replaced at no charge. Now, less than 2.5 years later, the transmission has failed AGAIN. Unfortunately, found out there was a recall and class action regarding this year and model for transmission. They will not honor any type of warranty; had to pay $1600 out of pocket for another transmission with no guarantee that we will not have this problem again. Wrote an email to general manager and service manager--neither had the courtesy or decency to acknowledge my email and complaints--service manager contacted my husband (not me, the writer of the email) to deal with him. Chauvanist!! After paying the $1600 for the new transmission, went to pick up the van AND IT WOULDN'T START!!! THEY FRIED THE BRAND NEW (LESS THAN A MONTH OLD) BATTERY!! Mechanic told us Interstate Batteries are "junk" (best out there) and had a seriously crappy attitude. Crazy--would NEVER buy a Honda again because of the bad impression this dealership has left with me. Also own a Toyota and have had nothing but good dealings with them.

faythnbellasmom

10 de nov. de 2010

I was told that they had a price match guarantee if I brought in an offer from another dealership. I had 2 other offers from 2 other local dealerships and they refused to match them claiming that those dealerships must have made a mistake and if I left and went to the other dealerships that they would not be able to honor them. They said it's just to get me in the door and that I would never be able to buy a car for that price. I spoke to the Dir. of Finance and went round and round with him and he said he would have the Dir. of Sales contact me about i and I never heard from him. I would not ever go back to the dealership. There are SO many other Honda dealers to chose from.

daisymae8

9 de oct. de 2010

1. The written estimate I was given was $175.00. I was told that if any charges were to exceed that estimate, I would be notified (by phone). I was not notified or asked to authorize charges above $175.00, and the total charges were 192.74.2. I brought in the car because: I had a dead battery that needed to be replaced, a burned out headlight, and two days ago, the dealer where I bought the car (not Ed Morse) called to inform me of two recalls from Honda. The battery was replaced as far as I can tell. The headlight was replaced but there is no proof that the lights were checked in any way for functioning. The reason for repair on the bill is stated as "Customer states vehicle has a head light out" with no further information on actual diagnostic testing. Neither of the recall issues were inspected. Person handling all service on this visit: Angel Lao3. When I pointed out that the shop had failed to look into the recall issues, Mr. Lao told me that I would need to (a) leave the car another day, and (b) pay for a rental car if I wanted to drive anywhere outside of the dealership in the next two days. 4. I was charged a 10% "hazardous waste disposal fee", or $14.07. When I asked what this meant, the clerk at the payment counter told me that this was a fee collected by the state. When I said that percentage was taken on the entire bill, and not on the cost of the battery (the item to be disposed), I was told this was a "state requirement". Elsewhere on the bill the invoice states: "a $1.50 fee to be collected for each new or remanufactured battery sold in the state." This $1.50 in on the invoice, and was billed as yet another charge under "other" on the battery replacement description. This means that the total charges used to establish the 10% amount already included the state-required fee, further raising the legitimate amount agreed upon when I contracted service. 5. When I asked to speak to the manager, I was advised that he would call me back later in the day. He did not. His name: David P. Leatherman

ccolomine

25 de abr. de 2010

I took the time to make an appointment for a service, my honda fit was (still is) having troubles. This happened exactly on April Tuesday the 6th. I had the pleassure to speak with some one named Crystal over the phone and she told me to come at 4 pm. I didn't show up earlier 'cause I thought it was rude since I've given an appt at 4 o'clock. When I showed up, everything was ridicuosly wrong. They said to me that my name was not in the computer for any service. I ask to please be served due to the fact that I took time off from work and that was something hard and "expensive" for me to do.Made me wait like 1/2 hour and a guy named Mark came and sit on the front seat for a few minutes and told me he could not do anything TODAY that the technician was leaving at 5 o'clock and that there was no TIME to do anything. At that point I could have had asked to meet the manager but I was so upset (I am sure Mr.Mark saw that in my face) that i just told him that I had the idea they close at 6 o'clock and if the lady who gave me the appt new that, I could have come earlier!!!! The whole thing was a total waste of my time and felt like you are in a undeveloped country where no one takes responsibility and everybody wants to go home early!!!Horrible experience that I am thinking to change my car for something else even a toyota, so I don't have to ever come to that place again.

mashling

9 de abr. de 2010

Dealership lied about repairs needed. Dealership recommended that I replace my serpentine belt (which had been recently replaced), recommended new front brake pads (those were not replaced to long ago, with lifetime warranty brake pads), and recommended I replace the pollen filter (which had been replaced recently). Dealership recommended that I replace AC condensor and drier which had been replaced not long ago as well.

ROYCE MITCHELL

10 de abr. de 2008

THE REASON I GAVE THIS RATING IS BECAUSE I PAID $1500.00 MORE FOR MY HONDA ACCORD. THIS EMPLOYEE JUST PUT PAPERS IN FRONT ME AND ASKED ME TO SIGN, NEVER EXPLAINING TO ME WHAT I WAS SIGNING. I HAVE NOTHING TELLING ME WHAT MY INTEREST RATE IS, I HAVE PAPERS THAT ARE NOT FILLED OUT ALL THE WAY THAT HE ASKED ME TO SIGN.WHEN HE STARTED OUT TELLING ME ABOUT THE EXTENDED MAINTENANCE HE MADE SEEM AS IF HONDA WAS PAYING FOR EVERYTHING, I AM NOT HAPPY WITH MY EXPERIENCE. I WILL TELL EVERYBODY I KNOW ABOUT MY EXPERIENCE AT ED MORSE HONDA. I FEEL CHEATED!!!!! YET I FEEL IT IS ALL MY FAULT. ALSO I PUT $10,000.00 DOWN ON MY VEHICLE AND THE GENERAL MANAGER WALKED BY ME AND MY WIFE 3 TIMES WITHOUT SAYING ONE WORD. HE DID NOT SAY HELLO OR GOODBYE. IT IS SUCH A SHAME THAT YOU HAVE TO FEEL THIS WAY(LIKE SHIT) WHEN IT IS SUPPOSED TO BE A HAPPY DAY WHEN YOU BUY A NEW CAR.

mdpresley

23 de jul. de 2007

had very pleasant visit with patient and courteous salesperson and f&i mgr. car was flawless when delivered and fuel tank was full!