Victoria H. Singleton

12 de nov. de 2016

Serviceman, was great, he help to get my car service very quickly. I explain to him I needed to be out quick as possible, I appreciate his kindness & help.

Johnathan Robinson

11 de nov. de 2016

Jeff Kurtz was awesome . He's friendly , caring , he makes sure I'm in and out in a timely fashion . Jeff had been helping me out for 5 years. He's a great guy.

Ron Pfohl

9 de nov. de 2016

Alex made the experience very easy. We met with Alex on Saturday. We went back to the dealership on Sunday, test drove the car, and closed the sale within 45 minutes. Easy.

Megan

9 de nov. de 2016

This was a great experience. The appt was easy to make and had me taken care of in no time on a Saturday.

Mindy J. Struble

8 de nov. de 2016

I will be the first to say I am not an easy customer and don't like to be pushed. When I decided to check on my extended warranty coverage on my vehicle, Josh in finace met me in the lobby. When I decided to look at a new vehicle, I was introduced to Clinton. We ran the numbers and picked a car. That was easy! I left for an appointment and by the time I returned the car was washed, filled with gas and the paperwork was ready to go. I won't say that I didn't complain about a few things but I new what I needed and after a few frowns and several new printouts of my paperwork, the team was very accommodating! I never felt pressured, cornered or played. I must admit I negotiate for a living but there wasn't much to haggle about here. The deal was fair and I am proud to say that my last 4 cars have been dodges. Thanks guys for making me feel like I was an important client and not just a sale. M

Brad Gravely

7 de nov. de 2016

Great speedy service they help repair the items that was needing done.

Roosevelt Neal Jr

4 de nov. de 2016

Exceptional service as always I was serviced immediately

Les

2 de nov. de 2016

we recently relocated to the Atlanta area and used Voyles Chrysler Dodge Jeep Ram dealter for our vehicle needs. Looking forward to utilizing their facilty in the future.

The El's

2 de nov. de 2016

Great job Kirby, great service. Best service we have received from a dealership.

clint odom

1 de nov. de 2016

Friendly personnel, able to answer all questions pertaining to the purchase.

Richard

31 de oct. de 2016

As an out of state buyer, its always a bit more complicated. Clint went above and beyond to make us a deal and meet our requests, including staying till late in the evening to swap out some gear from old to new vehicle to ensure we left with the the new jeep we wanted. Monti was simple and fast with the paperwork as advertised and the gentleman in the service area that helped was great as well. Great Experience.

Mary

30 de oct. de 2016

After shipping for a used Jeep all over town, I was thrilled at the price Ed Voyles had on a used Jeep. Our salesman, Tyrone, was great to work with. Overall, I'm very happy with the car buying process (and I've bought enough cars to have some real horror stories).

Lauren

29 de oct. de 2016

Service center is great! My service specialist got everything covered under my warranty including all days I needed the rental car. He was kind and curtious through the whole process. Very dependable.

Adrienne

28 de oct. de 2016

Oil Change service was good. But is getting pricey and the packages for oil changes have gone up as well. I would like to see more reasonably priced oil change packages in the future or even more oil change discounts emailed-out to loyal customers. Also, all customers are not aware of the complimentary basic car wash. At least that can be offered as a token of appreciation to loyal customers for their business.

Larry Walker

27 de oct. de 2016

Jeff Kurtz has provided me with outstanding customer service and always goes the extra mile for his customers.

Chanda

24 de oct. de 2016

Jay J. was my service rep and he was great! His customer service is always great-so much so that I drive to this dealership versus the one that is closest to me. I will drive out of my way for great service and this visit was no different!

Mopar or no car guy

24 de oct. de 2016

I had been taking my truck to several other dealerships for service including the one I bought my Durango from. None of them have anything on Ed Voyles Chrysler Dodge Jeep Ram. The service here is outstanding! They are definitely on par or better than some luxury dealerships out there. They are very fast no matter how busy they are, they remember you and details about your vehicle, and found and repaired things that the other dealerships missed. Many of the tweaks and etc were done free of charge under warranty. They have a very nice waiting room, and they come to you to let you know about any service updates or when your vehicle is ready. They also have an on-site rental desk for long service or warranty work, and they bring your vehicle up front to you when it's ready.I'm sure I may be leaving out more details, but you can't go wrong coming here for service!

Robert Watkins

24 de oct. de 2016

Great service and experience with Todd! Definitely plan to continue working with Todd.

John

24 de oct. de 2016

Good job at this dealer, made appt. I showed up 10 minutes early, Brett C. was good, 1.5 hours vehicle was done.Tie rod recall not needed, driver airbag done, and one recall on PAX airbag done, and awaiting remedy from Dodge on the 4th recall.Suggestion is to have all TV's in waiting area working and on.Also one rubber bumper for glove box, left in glove box, so I installed it. I wish service techs would reinstall all items touched, attention to detail and not just drop the part in vehicle loose.Also the parking lot just outside of service at Ed Voyles, too tight, people driving over each other, it needs more room, too cramped.

David A

23 de oct. de 2016

My experience has always been a great one here. During and after the purchase.

Ward Chris Clark

22 de oct. de 2016

David Yates did his usual exceptional job of exceeding my expectations in every way. He really cares about me as a customer and goes above and beyond to help me.

Diane White

22 de oct. de 2016

Wish I had purchased my jeep from this dealership!

NM

21 de oct. de 2016

Very nice and professional customer service! Thank you!

Laila

21 de oct. de 2016

I found my husband to be here that day! 10/19/2016

Heather

21 de oct. de 2016

I had an incredibly positive experience. Mr. Pappas and the gentleman in the rental car area were personable, professional and high energy. My car was fixed earlier than promised and I was kept informed of every step along the way. I will be a repeat customer.

Janine light

20 de oct. de 2016

Great service , friendly staff. Vehicle fixed in a timely manner.Would recommend to friends and family

Milton Paten

17 de oct. de 2016

Great Service, will recommend to friends and family.

Geoff M

17 de oct. de 2016

I went in there for a standard oil change. I am glad they recommended the tire rotation because I forgot to ask. While the wait was a little longer than I would have liked, the overall customer service was great. Everyone in the service department has always been friendly.

Ken

16 de oct. de 2016

Vast improvement over previous experience Why do I have to write more than this I had an oil change ,

OShawn Gliver

15 de oct. de 2016

Busy but good service, I look forward to getting service again.

Brittany Boswell

12 de oct. de 2016

I had a wonderful experience with this dealership. I would definitely come back to this dealership to purchase my next car.

Elizabeth Lucey

11 de oct. de 2016

My service rep, Thomas Papas, is the most courteous and kind person I have ever met. He is straight to the point, honest and helpful.

Tim J

11 de oct. de 2016

Did a great job. Fixed the recall repair and attempted to fix another issue (tried all they could to salvage stereo that had firmware issue. Was unable to, but ordered replacement unit and will call to have replaced in future.

Todd Anderson

10 de oct. de 2016

The guys were great and I feel like I got a pretty good deal

Kristen

9 de oct. de 2016

This was a great experience. I was in and out without a significant wait time.

Taylor

8 de oct. de 2016

Thomas Pappas was very knowledgeable and persistent on helping me have my car fixed as well as securing a rental car.

Tanya

8 de oct. de 2016

All went very well - service dept was awesome to help me. Making recommendation to put in a cafe' and turn off those spot lights in the waiting room area. They are very bright and hot when sitting directly underneath for any length of time.

Barbara

5 de oct. de 2016

Oil change was quick, and the staff was very friendly.

JR

5 de oct. de 2016

Great car at a fair price. Salesperson Deni Hall was knowledgeable, courteous, and friendly.

RC

4 de oct. de 2016

They repaired a couple of recalls and did the 60K mile service.

Whitney

3 de oct. de 2016

Purchased the car in spring 2015. They were the only people to service my car until now. I was paying for tire rotations when I would get an oil change. Well took it to another reputable tire store and they informed me that due to the extreme wear on the front tires that my tires have never been rotated.... ever!!!!! Dealership service department refused to do anything about it! Can't believe after all the money I spent with them, they would do this.... now I'm buying two new tires after only 26,000 miles. My two back tires are still in perfect condition.

Randy Davis

3 de oct. de 2016

Took my new truck in for a service and was very fast.

g. gerhardt

3 de oct. de 2016

Brett has helped me with problems with other repairs and service in the past with courtesy and professionalism. He went to bat for me to the dealer and Chrysler to get my latest problem handled. When I go in for service, I will only deal with Brett, you go with what you are comfortable with.

K Hutcheson

3 de oct. de 2016

Wifi was not good in the waiting area. I hate that I have to waste my time thinking of something to say here that is enough characters for this program to let me hit submit.,, If this is not enough I will just forget completing this survey.

Bruce Birdsell

3 de oct. de 2016

Great service, ready early than needed. Surpassed my expectations.

Jason

2 de oct. de 2016

Great service as always. The service department is just as good as the sales team.

Todd Wilson

2 de oct. de 2016

Great customer service from Thomas Pappas and the rental car associate. He even always received grwat service from these two.

New Jeep Compass Owner

2 de oct. de 2016

Kirby was awesome! Thanks so much for making the process so easy!

Brittany

2 de oct. de 2016

I recently moved back to Georgia and noticed that one of my tires had two tears. Jay replaced my tires, no problem and because I had paid for a tire and rim protection plan he worked really hard to get the replacement covered by the protection plan. In addition, I had the pro pack plan for my vehicle ( covers detailing costs, wash, etc), which didn't apply to this particular dealership but he washed my car anyway. It was extremely dirty so this was such a nice surprise when I picked up my car. All and all, my experience was great. Quick and pain free. Thanks Jay and the great staff at Ed Voyles!

Angela C. Martello

2 de oct. de 2016

Jeff Kurtz has been my advisor since 1992. He's always courteous, professional, & knowledgeable.Always a pleasure to deal w/him.

carol

1 de oct. de 2016

I have always had a good experience dealing with this dealership,

Star

1 de oct. de 2016

To whom it may concern: I wanted to recognize your sales associate Hasani for what I consider to be the best car buying experience ever! And I have purchased vehicles from BMW, Lexus, Mercedes, Porsche, Nissan, Ford and a couple of used car lots. But I have never encountered a sales man as passionate and dedicated to his craft as Hasani! He truly knows how to cater to his client and make the car buying experience a pleasant one. I have been a Consumer and Business Relationship Manager at one of the largest banks in the world for 12 years. So trust me I know 5 star customer service when I see it. Please make sure that Hasani is recognized by management and his peers! Letting them know that this is an awesome representation of your company, your dealership and your Brand! Thank you for your time.This Is what I wrote to the management of the dealership

Tawanna A Francisco

1 de oct. de 2016

Amazing experience. Thomas stayed in constant communication with me during the entire process of my repair. Met the timeframes he told me my car would be ready. Overall great experience I will definitely be making this my permanent location for my Dodge Charger.

J

30 de sep. de 2016

I recently went in for service on my vehicle. Great experience. Wonderful service advisor. And they even washed and vacuumed my van. THANKS!

CP

30 de sep. de 2016

Solid Buying Experience. Jason was knowledgable and efficient. We made our deal before hand on via the internet and everything went just as expected at the dealership.

Sheri Raiford

29 de sep. de 2016

Thomas Papas and team are truly great! Also really enjoyed being able to drive a Jeep product as rental during time for auto repair.

Laura Robinson

29 de sep. de 2016

Salesman and F&I were great. Love the new Wrangler. Thank You.

L.O.

28 de sep. de 2016

Shawn was really friendly and efficient. He got me a car that was a model year newer for significantly less that what other dealerships were offering me. Easy, quick buying experience. I feel like I got a really good deal and absolutely love the car!

Powers Price

28 de sep. de 2016

Amazing customer service and promt service of my car

T Dumas

27 de sep. de 2016

I like the scheduled appointment verses the Walk in option.Keep up the good work!

Mercedes Mcwhirter

27 de sep. de 2016

I had a very good experience at this dealership. The associate was able to quickly assist me and tell me exactly what was wrong and how long it needed to take.

David and Nancy

26 de sep. de 2016

Alex was outstanding. A truly pleasurable car buying experience!

JB

26 de sep. de 2016

Seamless buying experience and service great as expected.

C Bridges

26 de sep. de 2016

Oil change andReset "low tire" light andcheck tire pressuresAll done as expected.

Ken

25 de sep. de 2016

The service person was quick & fair. I hope he is there the next time I go back for service.

Haroldton lewis

24 de sep. de 2016

My first time there was for an oil change service went well planning to come back In the future.

Chrisy

23 de sep. de 2016

My service experience was AWESOME! They were very attentive and knew exactly what I wanted. I couldn't ask for a better service. I will definitely recommend to my friends and family.

Nick

23 de sep. de 2016

Was ok, standard service - don't think they filled my washer fluid which I thought dealerships generally do when you're in for service

Keith

20 de sep. de 2016

Todd Trine was an excellent salesperson. He understood why the car was being purchased and who would be driving the car. He spoke to those needs. If I did not know something, he answered each and every question. Todd explained the 2nd and 3rd row Stow and Go seats. He even demonstrated how this feature worked. You had to move the front seats far forward, before I could get the second row seats to fold into the storage section. Every salesperson on the premises was nice and helpful. When I walked on the lot early even though I was a internet customer, another salesperson took me around the lot until Todd was available. When I purchased the vehicle Todd was not available another salesperson completed the sale. This was done so I did not have to wait to complete the sales transaction. It was a great team effort. It was great how Todd took time to explain how to connect the car to the mobile phone using the Uconnect Voice Command. The facilities were clean and modern feel. The Wireless at the dealership was easy to access and was quite fast. If Todd Trine had not been the salesperson, I might have gone with a different dealership. Ed Voyles is a large dealership with collision repair shop onsite.

Donald

18 de sep. de 2016

Came in without an appointment but first thing as suggested a day or two earlier, to get new key FOB activated. Faster than promised and nice tables to work, TVs to watch and CLEAN!

Philippe

17 de sep. de 2016

Service Adviser is very knowledgeable and always accommodate your scheduling requirement.

Eric Garcia

16 de sep. de 2016

Could not of beef happier with the professionalism and service that I received from Ed Voyles CDJR. It makes it such a pleasure to do business there. Their team from sales, service to office personnel are top notch.I appreciate all your hard work!

Ray

15 de sep. de 2016

Excellent experience great salesperson easy to deal with

Tiffany

15 de sep. de 2016

Thomas Papays does an amazing job taking care of me and my jeep wrangler everytime I need something. He always gets to me in a timely manor and never minds taking a few extra minutes to answer any of my questions! Thank you for have outstanding customer service :-)

Brittany

15 de sep. de 2016

I was there for first time car servicing. I had an oil change and tire rotation. I arrived without an appointment, was greeted immediately and waited a reasonable amount of time (about 35 min). Everyone was courteous and helpful. I will be back!

Brian

14 de sep. de 2016

Did not call ahead for an appointment Chad, the service manager, was friendly and took good care of me. As an aside.my jeep had an issue with the bumper being stained by the water running off the bolts that held the spare tire. The bumper was replaced. Your parts department provided a free cover for my spare that prevented the same thing from happening again. It was greatly appreciated!

Humphrey Ellington

12 de sep. de 2016

I had a good experience - although the service department was very busy, everyone was corgel and professional. Thank you for your service -

Eva Goss

12 de sep. de 2016

A super experience..in and out in 45 minutes..waiting was fine- coffee, TV and comfortable seating available. Service rep was friendly and went over everything.

Bob Lepp

11 de sep. de 2016

Excellent Oil Change at Ed Voyles Chrysler Dodge Jeep Ram

Natasha Wright

10 de sep. de 2016

Very good Service! Car was available when I got there. I did not have to come in but to sign paperwork. Never had service like this before.. 30 minutes max time. They had everything I wanted.

Katy

10 de sep. de 2016

Deni Hall was hands down the best sales woman I've ever encountered! I bought two cars and it was painless. She worked hard to get me what I needed for my family. Thank you!!!

Tim Reese

8 de sep. de 2016

Great customer service. Willing to work to make sure you leave happy with the car, and deal that you want. I'll definitely go back to see James Jackson and the Ed Voyles team!

Vita LoFria

8 de sep. de 2016

Excellent experience!!Friendly staff and wonderful purchase experience! Clint Hatfield was awesome!!

Myriame

8 de sep. de 2016

I appreciate the discount to Cobb county employees

Bart Thomas

7 de sep. de 2016

Get Price, Was quicker then we expected. Spencer was Great and we got the car we wanted.They are friendly and fair, and they operate with some urgency.

John

6 de sep. de 2016

Polite. Worked with me. Helpful. Communicative. Most appreciative.

Cristin Ralston

5 de sep. de 2016

Jay Juman is the BEST ever. I am always treated with the upmost respect by him and everyone else there!

Jenny sanchez

5 de sep. de 2016

I loved it The gentlemen that helped me was awesome and helpful showed me what was wrong with my car told me what needed to be done and described everything with out me needed to ask him questions about it he simply answered all my questions without me even asking I loved everybodies service everybody was wonderful thank you. Ed voyles you guys rock thank you guys for your kind service =)

Franz Halaschek-Wiener

5 de sep. de 2016

Service was as I expect and demand every time I have my car serviced.

James Bishop

4 de sep. de 2016

Excellent. Appointment was quick to get. All service was done quickly, and was told estimate of cost. the vehicle was clean and no problems encountered after service. IT was a pleasure of doing business with this company. I will certainly go back to this dealer when it is time.

Seth B

4 de sep. de 2016

Cary Fricke is a wonderful sales person. Listened to my needs and was very diligent in finding the exact model and features I wanted.

Janice Walker

4 de sep. de 2016

Everything completed on time so that I could get on with the rest of my appointments that day. Thank you, Mike and your team!

Katherine Gardner

3 de sep. de 2016

Deni Hall made my car buying experience amazing! I even bought 2 cars! Could not be happier with my cars and with Deni! She even drive my second car to my house for me!

Kc

3 de sep. de 2016

Made and appointment to see a car and the car wasn't even on the lot. A manager used it as his and had it out.

Chuck

2 de sep. de 2016

Dealer responded quickly to my inquiry and I was driving new Jeep in less than 24 hours. Easy price negotiation and fair deal.

Andr

30 de ago. de 2016

Vernell was the best!!! Made the process quick and easy and felt like he had my best interest at heart

Kevin W

29 de ago. de 2016

Great service!!!!!Whenever I come EVDCJ... I always leave knowing I've been assisted and educated by the best!!Job well done!!

chinita

29 de ago. de 2016

I'm always treated with kindness and respect whenever my car is being serviced.

polly fritz

29 de ago. de 2016

I had a good experience with the service department.

gayle halpin

29 de ago. de 2016

service was quick and friendly. Jay Juman did an excellent job.

Thomas

29 de ago. de 2016

First service is complimentary. Car runs fine. Thank you.

Phil

29 de ago. de 2016

Service was top rated - Can I suggest a rinse car wash (like other dealers) when you get your car back? There may have been construction, but my jeep came back with a nice coat of dust on it after one day in the shop.

Karley East

28 de ago. de 2016

Everyone went out of their way to help me and make sure I received the best care and service. Everyone had smiles and they kept me updated through the whole process of getting my car serviced. I will definitely be going back!

Melinda McGlaughlin

24 de ago. de 2016

The service was exceptional. The employees were respectful and knowledgeable.

Beverly Muhammad

23 de ago. de 2016

Always satisfied accept for cost. Sometimes seems a bit much.

Jennifer Lauren Hall

22 de ago. de 2016

Thomas, the service manager, took care of not just my car, but was kind and facilitated me and my one and a half year old son as well. He really went above and beyond. Five stars for exceptional service.

NB

22 de ago. de 2016

Representatives was very friendly and kind. The location was very neat and clean. Overall experience was great!

Pete

22 de ago. de 2016

Great Dealership, sales staff was very helpful in helping me to get what I wanted and continued after the sale.

Joe Harrison

21 de ago. de 2016

Great experience. Thanks for getting me in and out wilt limited down time to mu schedule.

Jim Studer

19 de ago. de 2016

I felt like the service representative that we worked with was excellent. The work was completed ahead of schedule and done correctly.My negative is the young lady who answers the phone in the service department when you call in. I didn't catch her name but she was less than helpful, clearly not that interested in bringing business to your dealership. She was short, non-sympathetic, and frankly somewhat rude. After I called I checked with Cherokee Dodge and seriously considered going there and would have except for the free oil change that I knew was offered through your dealership when I purchased my truck. My attitude was if my service experience wasn't good I would never return to your facility. It's fortunate that the technician that I dealt with was so competent and friendly.I suggest that you have your people in the service department who answer the phones attend a class in customer service that explains to them that they wouldn't have a job if those pesky and annoying customers go away..

Chuck Thompson

19 de ago. de 2016

Amazing Facility, Amazing Sales...highly recommended. Largest Inventory I found with great selection of colors and options. My Sales Professional, Clinton Hatfield is a heck of a nice guy and extremely knowledgeable about the product.

Glenda Power

19 de ago. de 2016

I just wish I could get my "recalls" done. Have had notices about 2 years. Why would they even bother sending them out until parts were readily available. I received another one in March of this year and it said part would not be available until the 2nd quarter of 2017. I just don't understand this.

R Gos

19 de ago. de 2016

Loved Tom Pappas. He was a comfort all the whole way.

Steven Wessinger

18 de ago. de 2016

I took my 2015 Ram in for servicing last Friday. The team at Ed Voyles are just the best! While waiting for the oil change I looked at a 2016 Jeep Renegade. I liked it so much that I returned on Sat. and purchased it for my wife.

Sunshine Wessinger

18 de ago. de 2016

My husband and I have purchased 6 new vehicles from Ed Voyles in the past 6 years! The salesmen and finance team are outstanding. We always have our vehicles serviced at Ed Voyles.

Amazire M. Moses

18 de ago. de 2016

Overall service was truly exceptional. The quality of service can not be beat.

Anayah Williams

17 de ago. de 2016

I purchased a 2016 Jeep Wrangler Unlimited, and I'm completely in love with my vehicle. The salesperson I worked with were Daniel Reece and Todd Prince, they were very understanding and they also worked with my budget. I'm very pleased with my purchase. I would definitely recommend anyone to shop with this dealership! Thank you again!

Alton

17 de ago. de 2016

Good times at the dealer. All needs were taken care of. I would recommend to a friend

P Mattox

16 de ago. de 2016

Very nice dealership. Found two cars online that we wanted to test drive. Emailed to have them held for us. Cars were ready to go when we arrived. Quoted internet price did not change. Our sales rep, Shawn Donald, was knowledgeable and professional. Miss Monti in the finance department gave us cookies :)

Andres

16 de ago. de 2016

Corteous staff. They inform and educate the customer on their cars needs. Will be back here for my oil changes and general service.

Russell Purser

15 de ago. de 2016

The service department is very friendly and top notch. I would highly recommend Ed Voyles.

Jim Welch

15 de ago. de 2016

Thomas Pappas and his team did an excellent job of getting me in and out with the least disruption to my day. This along with the quality repair work is why I continue to bring my Grand Cherokee back to Ed Voyles for all its service appointments

Angelo

14 de ago. de 2016

It is a nice place to buy a car. Wonderful customer services and the buying process was so fast. I really recommend to everyone.

Lolita Anderson

13 de ago. de 2016

Thank you Michael for your quick response for my car. As it has been sometime sense I had a car payment or warranty. I would have also enjoyed a wash and vacuum. I had a Lexus truck before and it was the small things that gave me a big experience. Thank youLolita Anderson.

GW

11 de ago. de 2016

My visit was overall very satisfying especially in terms of wait time.

Annette Tortorici

11 de ago. de 2016

This was my 2nd time purchasing with Ed Voyles, and it is always a good experience! Very customer service oriented! Kirby was great and made it a smooth, enjoyable process! He was so patient and not pushy! Good selection of Jeeps! I'm looking to buy my daughter's car from here in the next few days! Good experience overall!

Winfred Wade

11 de ago. de 2016

I will give Thomas Pappas the up most respect he always treated me the same i can't speak for the rest of people until i have driven the vehicle and check and make sure there did what was supposed to have been done. I am not putting them down but after listening to another customer speak of his service it makes you wonder

Victor Osborn

11 de ago. de 2016

Overall a good experience though I'm not sure that the trade-in value was what it should have been and I never did know what the dealer invoice was for the affiliate program to get up to 1% off the dealer invoice price. Aside from those financing shenanigans it was a good experience. Our salesperson, Shaun was courteous and very helpful with setting up some of the electronics.

Jim

11 de ago. de 2016

Littleton does a great job. Buying a truck in less than 3 hours is always challenging. You guys made it happen!

Eloise Hearns

11 de ago. de 2016

Services of Oil changed went very well. I have always used Ed Voyles for the servicing of my vehicle.

Andrew Youe

10 de ago. de 2016

Excellent experience, would buy again. Cary worked extremely hard to earn our business, he was a pleasure to work with.

A. Jones

10 de ago. de 2016

Great service! Friendly and very fast! I truly never have make an appointment for routine maintenance because of how smooth their express lane services are!

erika delcid

9 de ago. de 2016

good job done, timely manner, wonderful staff. would recommend to a friend or family member

J VEREEN

9 de ago. de 2016

bravo zulo and absolute kudos to the entire team. Specifically Mike Long. Mr long exuded exceptional patience and calmness during an unexpected service delay. With employees like Mr long it is with pleasure that I continue to do business with Ed Voyles.

Connie S Pierce

9 de ago. de 2016

My service was good. The wait time was too long though

JJ

8 de ago. de 2016

Great Buying Experience from start to finish. Salesman was great. Answered all my questions and finance answered all my questions.

Jonae

6 de ago. de 2016

I recieved great and fast service !! Would recommend to anyone.

Ron Hearns

4 de ago. de 2016

I brought my SUV in for a repair. It was done on the same day without my having to set an appointment. I was able to rent a car, get to work, return the rental, all on the same day without missing a beat. This is why I will remain a loyal customer to Ed Voyles CDJR. The price is average but the service is excellent. They have done all my major repairs from my air condition unit to my transmission. I plan to buy my next vehicle from this company.

Alan Wawruck

4 de ago. de 2016

From the moment I purchased my vehicle, this dealership treated me like I was part of the family.

Cornelia Gorman

4 de ago. de 2016

Always great service and I never have to worry about anything.

Shaun Priest

4 de ago. de 2016

I really enjoyed the process and working with Ed Voyles Chrysler Dodge Jeep Ram

Jack Booth

2 de ago. de 2016

No complaints, the deal was a straightforward process that was negotiated online. My dealership sales rep Todd Prine was outstanding - very professional with great customer service skills - as was Finance Manager Monti Hansard who was equally pleasurable to work with. The only negative I encountered was a too-small parking area for prospective customers.

Tim Greene

2 de ago. de 2016

They were AWESOME!!!!!A guy named Mr Papas (Service guy) came up to me out of the blue and was very nice and made sure I was happy....

John R Williamson

2 de ago. de 2016

Great people, great job repairing the car. What more can you ask for?

John W

1 de ago. de 2016

Thanks for the amazing service!!! It did not take too long and I was pleased with the help of service Manager, Jay.

E.Thomas

28 de jul. de 2016

A+ Would definitely recommend! Will always return here for my service repairs.

Brett Crumbley

27 de jul. de 2016

Service was great and the recall was performed in a timely manner.

LaRodney Haynes

27 de jul. de 2016

My experience was great. The staff was very friendly and informative. I enjoyed the service and the money spent was worth it.

Jeremy Thomas

25 de jul. de 2016

Antoine Anderson is the man!!! Great job. The car buying process is difficult as it is, but Antoine made it easy and enjoyable. Tell him I sent you

Brian Wilkerson

25 de jul. de 2016

Service writer kept me informed of the status of the repair as it was in process. I really liked that type of service.

A. Joseph

24 de jul. de 2016

Daniel Reese #buyrightwithreece, ( SalesMan)I was pleased with the salesmanship and service provided to me and my fiancee by Daniel.We are new to Atlanta on a job relocation and was looking at cars last Tuesday night right after the dealership had closed . Daniel took time on his way out to check out our interest. He provided back information to us on Wednesday his day off. We meet on Thursday and worked out a deal with my trade in and purchased a new 2016 200 Chrysler. He was truly professional and went out of his way to meet our needs. I was very pleased with Daniel and the team at Ed Voyles to make our experience a good one. I will recommend Daniel Reese and the dealership going forward.Thank you for making our transition to Atlanta a good experience.

Truck owner

22 de jul. de 2016

Received Safety Recall Notice. Called for an appointment. Given appointment time two weeks out. Repair done in time they said.

2016 OVERLAND

20 de jul. de 2016

I leased a vehicle from Daniel Reece on 6/29/16, a 2016 Jeep Grand Cherokee Overland. Its awesome! He is extremely knowledgeable about what he is selling (and his love and passion for cars are extremely evident) and goes the extra mile. I made this deal purely via email, (countless emails) which Im sure from a car salesman's perspective is no easy task, plus Im not very easy to deal with and he did so with grace and poise. He even had my new car delivered to me in my home state of South Carolina and picked up my old one (which I sold to the dealership), I never once had to visit the dealership. My car is a company car and for the deal to go through I also had to have an officer of my company sign my lease agreement as well as myself. And that person happened to be in Islamorada Florida at the time, Daniel Reece handled that hiccup no problem and had the lease agreement overnighted to Florida immediately. I can honestly rate him a 10/10 for his work on this. If anyone is ever in the market for Chrysler Jeep Dodge, Daniel Reece definitely is your man. I just wish he sold more vehicles other than those 3.THANKS A MILLION DEN (FROM SC)

D. Davis

19 de jul. de 2016

Everybody was very helpful. Defiantly coming back for future problems.

pete phillips

18 de jul. de 2016

JT called as said he had the vehicle i was looking for and worked to get me the deal I needed, ask for JT was overall a great buying experience.

Scott McLaughlin.

17 de jul. de 2016

In on schedule given a time the car would be ready and it was delivered on time job done right and the service team answered all my questions. I will always come back here for the great service.

Helen Peacock

17 de jul. de 2016

Car was on recall for the parking gear. Believe for something like this that takes over 3 hours a complimentary vehicle should be offered.

Frank McMillan

17 de jul. de 2016

It has been quite awhile. That I have had customer service as good as provided.

Carol

17 de jul. de 2016

I was greeted promply by C. Johnson. She provided me with an estimated amount time it would take for the oil to be changed. She then directed me to the lounge where I could wait and informed me of the guest drinks (water, tea & coffee) available. I appreciated her assistance.

Joe Luther

16 de jul. de 2016

Chrissy Johnson did an outstanding job. The Oil Change and rotation took longer than expected and she was always on point to keep me updated on the status of the service. Super friendly and professional.Will definitely be back again for any type of service that is needed on my 2014 JKU.

Tracy Bryant

15 de jul. de 2016

My family has always bought our cars from Ed Voyles , it was a great experience start to finish . I recommend them to everyone .

John E Thomas

15 de jul. de 2016

David Yeats wasVery informative and make sure that I was comfortable

Darrin Simmons

12 de jul. de 2016

Customer service very nice and pleasant staff and I will come back very soon

Al Morrison

11 de jul. de 2016

I set up an appointment for repairs due to a factory recall. When I arrived, I had an appointment for one recall, but they noticed I had three. They repaired all three without making any additional appointments. Thank you Ed Voyles for making my experience not only perfect, but first rate.

Nancy

11 de jul. de 2016

I am happy to say I have found a new dealership for buying all of my vehicles. Alex did an amazing job and listened to what my wants and needs were. He did not try to steer me into another direction nor did he try to up sell me on something I did not want. He truly listened and helped me buy exactly what I came to the dealership for. I like to "buy" things not be "sold" things and Alex helped me do just that. Thank you again for all of the great service and I will definitely be telling my friends and family about the wonderful service I received.

Jorg

10 de jul. de 2016

I was in and out in a timely manner. The customer waiting area has comfortable chairs and good lighting.

Sharon Pepper

10 de jul. de 2016

Went in for a recall repair. Had a confirmed appointment and they were waiting on me. Timely repair and done correctly.

mark chapman

8 de jul. de 2016

Service personal went out of there way, above and beyond to resolve the front end issue ie brake assembly. in a fast manner.

Chris Miller

5 de jul. de 2016

My service representative Thomas Pappas were very knowledgeable and extremely easy to work with. I truly felt that he had my best interest at heart.

Rose

4 de jul. de 2016

Capable and friendly staff worked with us to meet our needs. They stand behind their vehicles and I know this from this purchase and 2-3 previous ones. We got a great deal on the vehicle we wanted.

stephen

4 de jul. de 2016

they had my truck out in less then 1 30 mins and did what they said they would do

Austin Cooper

3 de jul. de 2016

Ed Voyles has always had exceptional customer service... They rock!!!!

Tom

2 de jul. de 2016

Made this deal with online salesman 7PM on a Tuesday, they delivered truck to me 3.5 hrs one way the next day. I got a beautiful truck at best price in the SE on the Laramie Longhorn 4x4. Highly recommend the 4 corner air suspension, hemi with 8 speed transmission is a smooth and powerful ride. Great towing truck. Was in a serious head on wreck in a 2015 Laramie, I walked away intact and immediately made a deal on a 2016 RAM, no need to look at any other truck for me.

Jisha

2 de jul. de 2016

I've come to expect great service at Ed Voyles and I was not disappointed. There was only one miscommunication of all the services needed but that was quickly fixed.

Jamaal Penn

1 de jul. de 2016

they were very busy but still quick and efficient and best of all although i know little to nothing about cars they didnt jip me!

Happy Jeep Owner

1 de jul. de 2016

We were only looking, but the deal was too good to pass up.

Eric Van Washington

1 de jul. de 2016

Went in to have a recall problem taken care of. Excellent service.

Tommie Lowery

30 de jun. de 2016

Taking care of my truck with serious attention. I had taken my truck to another Dodge Dealerand totally dissatified with there service. Coming back to Ed Voyles Dodge help restore my confidents!

Lew

28 de jun. de 2016

The service was excellent! The car was finished quicker than initially promised which was a good surprise. Thanks!! The service rep answered all of my questions as well.

Joe Smith

28 de jun. de 2016

Thank you for the friendly service and follow up calls to make sure that I was satisfied.

Jason

27 de jun. de 2016

I had a really great experience when taking my vehicle in for an oil change and tire rotation.

Joyce

26 de jun. de 2016

Service advisor was courteous and attentive to customer. Presented details regarding proposed service plans. Work completed in a timely manner and followed by a status report from service advisor

Lyman Barnes

24 de jun. de 2016

I have always brought my vehicle to Ed Voyles for service and I have no reason to stop. The work is always done as expected.

Anthony

23 de jun. de 2016

The rep that handled my maintenance was exceptional. And Dick Ranae (not sure if I spelled his name right), but he was very nice and talked with me about an upgrade to my Grand Cherokee Overland to the new hellcat version. I really value his updates as I am seriously thinking of taking the leap to the Track Hawk!

Jason

21 de jun. de 2016

Great experience. I have and will continue to suggest people go to Ed Voyles for there new car needs. Todd Prine was honest and did exactly what he said he was going to do. He was also able to get me the deal I was looking for. I would definitely go back for my next car purchase and look forward to doing business with them in the future.

TMP

21 de jun. de 2016

Sales team worked with me to make a deal that worked on the vehicle I wanted. They were also able to remove decals free of charge. I walked out with my dream truck. The people were friendly, the dealership was clean and I would highly recommend Ed voyles.

Ada T Hart Peterson

21 de jun. de 2016

It was the most pleasant experience I had in purchasing a vehicle.

Thomas Murphy

20 de jun. de 2016

Drew Tuton and his team are awesome. They understand customer service would recommend this dealer to anyone.

x

20 de jun. de 2016

Would have been a perfect service visit and review ... but I'm forced to type something in this box :)

M huey

20 de jun. de 2016

Service was very good. Makes me not worry about my truck.

Veronica Young

19 de jun. de 2016

MIke Jones was very friendly and helpful. The service was provided on my car in a convenient manor and I had an overall delightful experience. I will use this dealership again in the near future for any of my service or car buying needs. Thank you very much

Michael Shawn Carey

18 de jun. de 2016

Thomas was great to work with as always! He's the reason I keep bringing both the f my keeps to Ed Voyles. Exceptional service!!

Julio Espana

17 de jun. de 2016

Todd Harper and Jay juman were outstanding in helping with the service on Jeep Wrangler.

Danirae

17 de jun. de 2016

Me and my husband recently purchased a 2016 Dodge Ram Crew Cab. Our salesman was Mr. Tyrone Tucker in which was the BEST Car sales man that I have ever dealt with. He was very knowledgeable about the process, and ensured us that even though we didn't have perfect credit that we had a good chance on buying this vehicle. Low and behold we were approved. I will recommend this car lot and my sales man to anyone I know who would like to buy a new or used vehicle. Great job Tyrone and keep up the awesome work.

Tricia

16 de jun. de 2016

I always appreciate the professionalism of the people at this dealership. I usually have to wait longer than I would like for my oil change, but that is really splitting hairs - the reason I have to wait is because there are so many others out there who trust their cars to Ed Voyles! The appreciation they show to Cobb County Teachers is wonderful, and we appreciate you right back!

Ernie stephens

16 de jun. de 2016

Thank you Carey for a wonderful buying experience!

Curtis Godbolt

16 de jun. de 2016

All of the times I visited Edvoyals service department it was all ways a pleasant experience

Ry

14 de jun. de 2016

Went to one dealership in Atlanta and left because I was waiting for over 3 hours for an oil change and they are first come first serve. Found Ed Voyles and they take appointments!! Amazing for someone within a busy life, full time work, and full time student where a schedule is everything! I was in and out in about an hour. I would recommend to everyone, especially because of the friendly staff.

Derek

13 de jun. de 2016

Great customer service. Was in and out quickly even without an appointment on a busy frFriday morning.

Nick

13 de jun. de 2016

One of the last family type dealers that goes out of their way to help. We need more places like them as they put the customer first and answer all questions.

Larry Ford

13 de jun. de 2016

I purchased my vehicle from this dealership where they display old fashion customer service. The I don't just want your business, I want you to be happy with the product and satisfied with the customer service after the sale. When the leadership give you thier word they will make it right, that's character! Integrity is worth more than gold to a customer.

Rodney Looney

12 de jun. de 2016

Extremely courteous and dedicated service personnel. The technicians were thorough and the time spent waiting for the repair was kept within a reasonable timeframe.

Luke

10 de jun. de 2016

I visited the service department today at Cobb Pkwy. Needed an oil change and the tires balanced and rotated oh and a key fob battery. I showed the employee an email about 4 free oil changes and was told that had expired. First of all I was never told they expire after 2 years. So I showed the employee a more recent one from April 2016 showing an oil change for 14.95 and was told to show the cashier upon payment. I also asked about a car wash and was told it was a complimentary wash. So I asked for it unbeknownst to me it was an automatic one,which I do not use since I don't want to mess the paint up. So the car gets the oil change and I check the vehicle to find a scratch on the left front quarter panel that I know for a fact wasn't there prior to that wash. Granted, it wasn't a really bad scratch but regardless it was a scratch put on my car from being serviced there which upset me. I make the employee aware of the scratch and was told "oh sorry" yea it's an automatic wash. I said well if I had known that I would've said no thanks but whatever. I truly couldn't believe that was the only thing said to me about a scratch on the paint. The employee even told another employee about it, admitted the car wash scratched the car and the other employee says, oh well, the next time you're in let either one of us know and we will get ya a high speed buff and will work something out. REALLY?!?! I SUPPOSE I should've called a manager over right then but instead of causing a scene I decided to send this email. This is the second time dealingwith this dealership that I've had an issue. I don't put many miles on my car and to be honest in November the car will be 3 years old and I dont even have 15k on it yet, but still that shouldn't matter. I take pride in my muscle car that was purchased from Ed Voyels Marietta. This is just bad business. So upon checkout I was told the bill was 70 dollars, so I reminded the employee that was not the correct price and was told oh yeah that's right follow me. So into the cashier area we went and the bill went from 70 dollars to 30. The coupon sent to me from this location was for an oil change for 14.95 with a 4 dollar battery fee. So how was it 30$? Then an employee says oh that's for the oil filter and shop fees. Well there was NO mention of those additional charges in the coupon. So then they say oh with tax it's 20.19$ that's more like it. So they tell me the air filter needs to be replaced and the cabin filter. The car doesn't even have 15k miles on it plus there is a K&N filter in there so how's that? Then to top it off they say the two front tires are bad! Really? The front tires are bad with not even close to the amount of miles those tires are rated for? Just trying to figure out whats going on over there and let someone know this isn't right and something needs to be done about this. Again this was not how I wanted to see the people who take care of my vehicle act nor treat me as a loyal customer. I've been thinking of upgrading the car to a stronger one but honestly after this I'm thinking twice about it. At least buying from there. Thanks for you're time. Sent from Yahoo Mail on Android

Gralen T. Higgins

9 de jun. de 2016

I went in for one car and was determined to drive off the lot with it. Well my credit wouldn't let me get that car. Brian Rabreau made sure to find me a car that I would be happy with.

JeepHappy

8 de jun. de 2016

Ed Voyles Chrysler Dodge and Jeep Ram has always been great for service. They actually give you the "old time" customer service that is what it's all about!

Andrew

7 de jun. de 2016

Thomas Pappas was very helpful with helping us with fixing our cruise control. He walked us through the process and the procedure when filing a claim to get my jeep fixed. He then helped correct a service issue that wasn't done correctly the previous time we were there.

Doug Lindauer

6 de jun. de 2016

Great service team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BBensimon

3 de jun. de 2016

After a very bad experience with our 2014 jeep cherockee, we decided to take a chance on the same car but the 2016.

Dave

1 de jun. de 2016

From Alex, our salesperson, to Jeremy the sales manager and Joshua, the finance person,they were all very helpful and made this a very pleasant buying experience. Alex, who was very helpful and knowledgeable about the car and answered all my questions and Jeremy who went out of his way to make me a deal that I was happy with and Joshua who had the paperwork ready and explained everything and got through the process of signing all the papers very quickly. We appreciated the entire process.

Matt Brickley

31 de may. de 2016

Had a good experience getting an oil change. The work was done correct and everyone I dealt with was very professional. I will go back again.

Chad

29 de may. de 2016

I worked with Miss Monti and got exactly the options I wanted without being pressured into options I did not want. I got exactly the Jeep that I wanted at a fair price.

Alexis

26 de may. de 2016

Great service!! Chad was very prompt and helpful services advisor. The process/service was painless and they even offer shuttle service.

John and June

25 de may. de 2016

This was our 4th minivan from Ed Voyles Chrysler, the 3rd that we purchased ourselves.Dick has been our sales rep every time, and we have always rated 10's for our buying experiences. It has been a relatively smooth peocess this time as wee, from ordering to the delivery. Dick kept us informed on the progress of the new Pacifica the whole time. We were totally satisfied with our purchase and were so excited to be able to get the van earlier than the expected delivery date.

Margaret Menz

24 de may. de 2016

I came in for regular oil change and its amenities, but on further investigation fuel line, differentials need addressing. Had fuel lines flushed, will attend to the differential at next oil change. Told of problem with the internal fuses and how the problem was addressed. Service made sure the fuses were well-seated. Overall experience was very good, although it required a bit more time than first expected. Chrissy Johnson, quick lane advisor, was most helpful, plus she seemed to be quite car savvy.

Phillip

24 de may. de 2016

Great service for maintenance. Be sure to schedule an appointment in advance it makes the process go faster.

gabrielle collins/ robin Collins

21 de may. de 2016

Thomas was very helpful on the phone! I called for assistance and advise. I got the appointment I needed and he handled things well. My daughter dropped off the car and she felt confident that they handled anything which needed attention.

C. H.

18 de may. de 2016

I always come away happy and appreciate the awesome level of service I receive!

Dan

16 de may. de 2016

Straight up and honest thru the whole process. No pressure. It was a pleasure dealing with Todd and Kirby.

RANDY BROWN

16 de may. de 2016

NICE EXPERIENCE, GOT IN AND OUT IN THE TIME QUOTED, GOOG EXPERIENCE

K. Sanders

14 de may. de 2016

My air bags were recalled. Once they fixed it, a piece that was flush before, now pops up.

Dave S.

13 de may. de 2016

80 K mi service was performed at Ed Voyles Service center. All I need is 50 words for this review so here are some make to make that possible.

kstaps

13 de may. de 2016

Exceeded my expectations! Great Staff and beautiful dealership! They treated me right!

Richard

12 de may. de 2016

Sales consultant (Clint Hatfield) took the time to understand what we wanted in a new vehicle, explained less costly ways to get want we wanted, and located a vehicle that was exactly what we wanted. I usually don't like the car buying experience, but Clint actually made it a low pressure, enjoyable experience.

Timothy Rollo Abracadabra Window Cleaning

10 de may. de 2016

I walked into ed voyles in 2009 looking for a car ended up buying a Denali suv. ever since 2009 i have purchased over 12 cars and trucks. Every single time i walk in the building they are polite professional and always willing to bend over backwards and do everything they can to make me happy and more. i have broken down a few times made a phone call and BAM they have towed for me get fixed etc. I am more than happy to recommend them to every single person that asks me who they should go to to buy a car. Keith is an amazing salesman and guy . Drew Tutten has one of the best customer relations personality i have ever met. Thank you for being a dealership i am not afraid to walk into and have to worry about a single thing

D. Williams

10 de may. de 2016

The Service Agents were most courtesy and stayed in touch with me when service was complete.

Jen

10 de may. de 2016

I love the Ed Voyles dealerships. They do amazing things in the community, and also they do a lot for teachers. My recent service experience was amazing also. My advisor was a young lady at the 1st desk in the express service lane. She was the nicest advisor I have ever had.

Richard Kenny

9 de may. de 2016

Thomas Pappas continues to deliver outstanding customer service. He has partnered with me since the purchase of my vehicle. In short, Thomas rocks !

PVolvo 1800

9 de may. de 2016

I bought my last two Rams from these guys and this service was the usual.

Alen Mujcic

8 de may. de 2016

Excellent, fast and professional service. Chad Black was very curtious and friendly. Because of people like him I will keep coming back.

Stiles Kellett

7 de may. de 2016

Kirby Keith was wonderful to work with. Great buying experience.

Chris Brown

5 de may. de 2016

I would highly recommend Ed Voyles, this is the 2nd Ram that I have purchased from them. The whole experience was great and the price of the truck was unbeatable, couldn't ask for more.

Kristin Lewis

3 de may. de 2016

My salesman Tobb Prine was truly an exceptional associate. He found the exact Jeep I wanted and was able to get it within our price range. I would defiantly recommend a friend.

Clyde Burnette

3 de may. de 2016

I would have liked a better bill breakdown.. Labor charge of $120 was charged to replace a Hyd steering damper, Two bolts to remove and slip damper off, slip new damper on tighten tow bolts. A15 min job. Jack veh up and down , 15 min Total 30 min. I called after getting home to see if you pay by job or by book. Person I spoke to did not know. The Service rop was so great I did not persue, Some of the items like oil change are already on service form and was filled out NO CHARGE > This could mean You changed the oil and it was free (no Charge) or You did no oil change so (no charge) Not Done would take same time to type and only have one understanding. This was meant to improve a already great job by all.

Eric Garcia

1 de may. de 2016

I recently bought a truck from Ed Voyles CDJR and I will tell you that the overall experience was absolutely the best I have ever experienced. The whole process from finding the right truck, too purchase, too finance was extremely professional and quite easy. I would recommend Ed Voyles CDJR to friends and family. Job well done guys!! Thank You for making this experience easy and enjoyable.SincerelyEric Garcia

Dave of Marietta

1 de may. de 2016

Good Prompt service. I like the dealer but the survey was aggravating by not taking short answers

Steve & Tammie

1 de may. de 2016

My wife and I came in for an ignition recall replacement. The employees and building were cleaner than any other dealership I've ever seen. The employees were all very nice, helpful and courteous when approached. The 2006 Jeep Commander had a going over to determine if any other things required my attention and was brought to me for inspection before the recall procedure was completed to see if I wanted any work completed before we left. It was discovered that the previous owner had misrouted the serpentine belt incorrectly. This I took care of at the house upon arrival. The only other thing that was a bit confusing was the 'Needs attention in the future' to my two passenger tires. I didn't see what they were talking about on that one as they were both pretty new. I enjoyed my experience and will return for any service in the future. The only thing I would suggest; If you mark on your inspection that something needs attention, make a little comment next to it so I know what your talking about. As dealership go, this was most impressive.See you in the future, Steve & Tammie

PAT

29 de abr. de 2016

I was able to get some work done while I waited. I felt well treated by staff.

Jesse

29 de abr. de 2016

Came in just looking to lease, was upside down and wanted to make it go away. Caleb was awesome we told him where we needed to be and he and the manager worked it out. I was happy with what I had. Josh in the loan department was so awesome we started out with 8.99 from Ally and got a 5.99 from Wells Fargo with an extended warrant cheaper then the Ally. we have had it a week tomorrow and am loving it. Thanks Caleb and Josh

Dan Lowe

27 de abr. de 2016

I went in for service for my Jeep.....The jeep was fixed properly in a satisfactory time.

Liz Bertram

26 de abr. de 2016

It's a great place to buy and use their service department

Chris Murphy

26 de abr. de 2016

Set an appointment for the service and repairs needed for recalls on my 2015 RAM EcoDiesel and it could not have gone smoother. Everything was completed to my satisfaction and on time. Thank you Brett Caliaro!

Ian

25 de abr. de 2016

Purchased a new RAM truck and enjoyed good solid customer service and assistance thru all phases of the buying process. The availability of vehicle stock was great and allowed for easy first-time selection of the right vehicle. The sales and financial staff were knowledgeable, thorough and kept wait time to a minimum. Would have no problem recommending this dealer . . .

Lamar Kelly

25 de abr. de 2016

Kendall was competent, personable and the purchase price for the vehicle was on target with our expectations.

Tony

25 de abr. de 2016

The service staff was great and quick. The loaner car staff was very clear and made sure everything was a smooth transistion. I was planning on the dealership needing to have my ram for days and they handled it in one.

Bruce Remick

22 de abr. de 2016

First time using Ed Voyles for service and they far exceeded our expectations. In addition to cheerful, professional service, the mechanic corrected a steering problem that had been plaguing us for over a year that other Jeep dealerships and mechanics had been unable to correct. Great experience and we have now found our new Jeep dealership.

Diana Del Campo

19 de abr. de 2016

everything was fine. the manager thomas is very nice and understanding.

Trena

19 de abr. de 2016

The service here was GREAT!! Waiting area was very clean and fully stocked with many amenities! Will visit again for the next oil change

I K

18 de abr. de 2016

Great experience with courteous,efficient, knowledgeable and helpful guys.

Tim Desmond

18 de abr. de 2016

I was greeted nicely and didn't have to wait to be seen. The service was done quickly. I enjoyed have wireless access while the work was being done. Very nice facility to wait for repaires and it's close to my work. Overall I an recommend Ed Voles Jeep.

Larry D. Denton Sr.

17 de abr. de 2016

This is not the first time i have been there at Ed Voyles , and it will not be my last , The service you get from them is beyond any comparison that you will receive at any other dealer . I have treid several before. They are courteous and tell you exactly what will take place and tell you the amout of time it will take . Close to it. I enjoy coming here and i can rely on them to repair my vehicle with expert service and not so costly...Thank You Ed Voyles , even though i have to come all the way from Decatur , Ga. It is well worth the trip to get my vehicle repaired correctly and in a timely manner.

T S

13 de abr. de 2016

Jay was great to work with, and I would be happy to work with him and this dealership again.

Annette

13 de abr. de 2016

Thomas scheduled my appointment to have a warranty issue taken care of while in for an oil change. When I arrived for my appointment, Thomas got my vehicle taken back and the warranty was completed while I waited.

Marc shaw

11 de abr. de 2016

I had a great experience and would recommend this dealer to a friend.

Grady L. Williams

11 de abr. de 2016

The service today was excellent! Not when I purchased!

Sean Grigg

11 de abr. de 2016

I have been taking my vehicle here for 4 years. I have been through several service advisors. Thomas Pappas has taken incredible care of me over the past year and is probably the reason I will continue to bring my vehicle back for continued service.

MIKE WEBB

9 de abr. de 2016

MIKE JONES IS THE REASON I CONTINUE TO HAVE SERVICE & REPAIRS DONE ON MY 2013 RUBICON at ED VOYLES,EXCEPTIONAL SERVICE ADVISOR.

Noreen Moloney

8 de abr. de 2016

Quick & professional. Appreciate the friendly service. Will return next time.

Caroline McGuigan

7 de abr. de 2016

Great experience, pleasure to sit and listen to all explained.

fred

6 de abr. de 2016

We received quality customer service from every employee who assisted us. They were organized, polite and communicated everything clearly. They treated us and other customers with kindness and respect.

Debbie Wallace

5 de abr. de 2016

After visiting many dealerships in the north Ga. I was thoroughly impressed with the knowledge and professionalism that our salesman ( Caleb) had when I was at my wits end with having dealt with 4 different dealerships in search of the perfect jeep for me. He refused to lose my business. I honestly felt like I was getting a much better deal with Ed Voyles than any of the other dealerships. Caleb was patient and a pleasure to do business with. After having purchased close to 20 vehicles over the course of my life, Caleb made my buying experience the best I've ever had!

Dean Lee

30 de mar. de 2016

should have cleaned truck inside and out.. 1st service at 3500 miles.tires have flat spots as put on lot since May 2015.

Deborah Ranne

30 de mar. de 2016

Everybody at Ed Voyles CDJR Collision center was great. They kept me in the loop at all times and delivered the vehicle in new condition!

Brian

30 de mar. de 2016

Great experience and clean waiting area. Fast and friendly!

Ted

28 de mar. de 2016

I was contacted by a Voyles representative by phone to set up an appointment to have my Wrangler serviced. I set the appointment and showed up at the Service Department at the appointed time. There was no record of my appointment in the Service Computer or the Quick Line. Happily, a very dedicated service advisor got me in to perform the maintenance in a timely manner. I have no problem and recommend the Service Department; my issue is with the cold calling to set up service appointment and then it never hit the system. You guys called me!

Sherryl Wilkins

28 de mar. de 2016

Quality of repair is 4, as I have not had sufficient time to make a full assessment.

John W

22 de mar. de 2016

I really appreciate Mr. Eddie Guy in helping me select my new Dodge Ram 1500 Truck.

Brittany

22 de mar. de 2016

Blake was awesome. He listened to what I was saying. He didn't try to get me into a car that was out of my budget. I have already recommended him to one of my co-workers and will probably be back up there soon to trade in my husband's car.

Corte

21 de mar. de 2016

I had to have some recall work done to my vehicle and it was taken care of in a quick manner. The customer service at this location is top notch and everyone is professional and friendly.

Julie

21 de mar. de 2016

They could have topped off my fluids. But since it was a recall repair I understand. They were extremely nice and professional.

John Salman

20 de mar. de 2016

Great dealership. Have had my car serviced here since new 4 years ago.

TIMOTHY ROLLO

19 de mar. de 2016

I have purchased 14 cars and trucks since 2009 I have never had a bad experience every time I walk in I'm respected and care for as a customer. The process is painless and easy. I will never go to another dealership

Amy Mumma

17 de mar. de 2016

The installation was quick and painless. After the new ignition switch was installed the customer service gentleman walked me through the new process because with the new ignition switch, the key turns a bit different. He didn't just toss me in my Jeep and sit there just getting frustrated. It was nice to have that little extra attention. Thank you!

Chris Clark

16 de mar. de 2016

The repair was done correctly the first time and at the price agreed. My service advisor David did a great job.

Busy bee

16 de mar. de 2016

Bought jeep in another state, moved to GA, found this dealership, and will be returning here! They took care of my vehicle and they were all very polite and knowledgeable. Yes, I would recommend this dealership!

RCP

16 de mar. de 2016

Mr Kurtz is great! The dealership is clean and the staff is friendly. The service dept. is very good and kept me informed at the progress of the repair to my van. It took a reasonable amount of time to do the repairs to my van. I really think that this dealership is overall a great place to buy or have a vehicle repaired.

Jerry Thompson

16 de mar. de 2016

A lot better response to customer. I arrived early, before opening. They got me taken care of and out the door faster than expected. Was very please to their acknowledgment that I was a customer. Previously, I felt like I was invisible.

Carey

16 de mar. de 2016

Overall experience was good. The facility is clean and neat. The staff is friendly and attentive.

John R. Barnes

16 de mar. de 2016

Being about the half dozen transaction that I have done with this dealership, Ed Voyles, they set the watermark for your best wish of what you would like your automotive buying expirrence to be!Dick Renee has been the professional conduit that facilitates the satisfactory experience that I continue to enjoy as a repeat customer. Thank you Ed Voyles Jeep Crysler.

Matt Carden

13 de mar. de 2016

My spouse and I began our search for a new Jeep Wrangler Unlimited about 3 months ago. We live in Rossville, Ga. very close to Chattanooga , Tn. Naturally we started our search close to our home and visited every Jeep dealership within 50 miles looking at the Jeep Wrangler selection. Not only were we unable to find the color and options that we wanted, but the sales staff were rude and condescending. After many dealerships not even emailing back after online inquires, we broadened our search to 200 miles in every direction from our home. Right away Ed Voyles was very attractive because of the huge selection. After an email inquiry i was contacted back quickly. A couple weeks later we drove the 100 miles down to Ed Voyles to check out the selection and upon arrival were paired up with Daniel Reece. Before i go into the details further on the Jeep hunt, let me talk about the dealership itself a minute. I found the interior and exterior the be very well maintained and clean. The inside of the dealership was up to date and very nice. I mention this only because one of the dealerships visited in Dalton, Georgia was so dirty and smelly inside that we had to turn and walk away. First impressions matter, and Ed Voyles nailed it. After talking with Daniel Reece briefly about what we were looking for and checking the inventory on the lot, we determined that the color we wanted was not in stock at the time. Over the next 6 weeks I searched online at dealerships almost daily to see if perhaps something closer to home might have come in and i did find a couple that matched what we wanted exactly. But when i contacted these dealers they added $1,500 - $4,000 to the sticker price for a variety of things from "market adjustment" to "premium dealer service fee", etc. I wondered at times if they were wanting to sell cars or keep them at these other dealerships. I ended up seeing that several options had come in at Ed Voyles that matched what i was looking for and came down again to purchase. The process went very smooth and everything was explained in detail. The entire deal took about 3 hours . They offered great rates through the lenders and we were very pleased with the final purchase price as well as the interest rate. Don't end up wasting your time like i did going to every dealership on the globe. Shop here first and i guarantee you will not go anywhere else. Be sure to contact Daniel Reece and make sure they have what you are looking for and that he will be there. dreeceatedvoylescdjsales.com . Every email i sent was responded to in a timely manner and every question was answered. No matter if you are looking for new or used these guys have an amazing selection and the best staff i have encountered . Some have had bad experiences it seems and that happens from time to time everywhere. Sometimes it is misunderstandings or someone drops the ball. But many times people don't try to resolve the problem first , they just leave terrible feedback. And that helps no one. In the end we had a issue with the Jeep and of course the dealership had no way of controlling that. But they made it right and went well beyond what i expected or imagined. I am a person that expects excellence and very hard to please. And if the made me happy i just don't see how you could not be satisfied with the team at Ed Voyles. If you do have an issue, call or email right away and i have faith they will do everything within their power to make it right. If you want the best selection, prices, and staff check out Ed Voyles CDJ and you will be glad you did!

Jones Ross

12 de mar. de 2016

Todd Prine is GREAT he worked his magic for US!! We apperception YOU!

JohnC

12 de mar. de 2016

Kept my appointment with Clinton Hatfield to explore the possibility of leasing a 2016 Jeep Wrangler Unlimited. Clinton was very knowledgeable about the Jeep as well as leasing options. He was kind, thoughtful and patient with my wife and I throughout the selection process of the vehicle. When it came to the "numbers" he presented them clearly and completely with no gray areas. He never used the term "about" or "in the area of". He was concise and precise. It was clear from the start that he had my best interest in mind. He wasn't selling me a car he was helping me buy one... on my terms! My next contact was with Steve to sign the papers. He was beyond helpful. He explained everything I needed to know and provide a vehicle protection option I thought I couldn't afford. Overall just a fabulous buying experience in every aspect of the car buying process. If you live within 100 miles of this dealership...go there it's worth the trip.

Bruce Ross

11 de mar. de 2016

First new car purchase. Time will tell how great a decision I made.

Raybon Halfon

11 de mar. de 2016

Mike does a great job of taking care of my work vehicle.

Brandi Giddens

11 de mar. de 2016

Andrew was very helpful! His response was fast and our preparation of paperwork was impeccable from both the finance manager and Andrew! They are great people and I will recommend everyone I know to them!! I am so happy with my Baja Yellow Jeep! Thank you guys!!!

Darby Olson

29 de feb. de 2016

Financed my first car here! Chrysler 200. Staff was excellent, process was easy, laid back, absolutely no pressure, unlike other dealerships. Would purchase here again in a heartbeat. #buyrightwithReece

Jeeper for life..

25 de feb. de 2016

Buying a car isn't always pleasant with the back and forth but this purchase at Ed Voyles CJD far exceeded our expectations. Daniel Reece, the Internet manager made this the smoothest vehicle purchase we've ever made. Definitely recommending this dealership to others. #buyrightwithreece.

Janetgon15

24 de feb. de 2016

Thank you Daniel! I love my new 2016 Jeep Patriot. Excellent buying experience. Very eager to help. I will be back to purchase a second Jeep in the future. I would absolutely recommend you to anyone of my friends and/or family member. #buyrightwithreece

Clyde Lord Jr

16 de feb. de 2016

I went in for a recall service on the ignition system. I arrived at 9 for my appointment and they had me out of there about 11:45. Shane was very courteous and informative about the repair. The waiting area was nice and comfortable and the free wifi allowed me to get a little work done as well. I would take my van back for other service issues going forward.

Thomas Smith

11 de feb. de 2016

I didn't buy my car there. I brought it there to have the oil changed. I was very happy with this dealership. Everyone there is very friendly an extremely nice. I wish I had known about you guys when I bald my Jeep. I would have bought it there.

M. Tressel

10 de feb. de 2016

I brought my Jouney in for a recall,left the vehicle Friday evening was able to pick it up at 10:30 Saturday morning. Service writer was friendly and gave me all the information of what was to be done.This dealership seems to really care about it's customers.

dana Tutton

7 de feb. de 2016

Excellence Service and would highly recommend them.

KEITH MYNATT

7 de feb. de 2016

I had an appointment with todd prine. he handled this in a timley manor which I ask him if he could get me out by 10;00. IF I CAME IN BY 9:00.this was the best service I have ever received from any dealer ship. TODD TOOK THE BALL AND MADE A TOUCHDOWN FROM POINT A TO Z, OUT THE DOOR. HE IS ONE OF THE BEST SALESMAN I HAVE EVER HAD AT ANY DEALER.I AM IN SALES AND HE KNOWS HOW TO PUT IT ALL TOGETHER AND CLOSE THE DOOR .REGARDS;KEITH MYNATT

Steve B.

5 de feb. de 2016

Daniel Reece was excellent to deal with in internet sales. Finance was a bottle neck. The deal was great.

Jackie Herndon

30 de ene. de 2016

I was surprised at how friendly and helpful my service rep, Thomas was! I was worried about a shuttle to work while my repairs where be completed. But Thomas asked me if I needed a shuttle before I could even ask and had my name on the list! He was prompt to answer questions and my service was completed in a timely manner. Thanks!

MsJourney

27 de ene. de 2016

Went for oil change and two recall repairs. Dropped me off at work and picked me up that afternoon making it a painless endeavor. All staff very friendly.

Juan

13 de ene. de 2016

Great service. Took in car for oil change and left happy.

Greg Buck

13 de ene. de 2016

excellent experience the only problem was having to wait an hour just to do 10min of paperwork . But the manager came thru with a great fix to a after deal flaw a crack in the windshield not noticed earlier

David

9 de ene. de 2016

Excellent service both during and after the sale. Highly recommend this dealership. They know how to treat customers right!

Bob D'Orazio

9 de ene. de 2016

My car simply quit one day while I was out. Chrysler towing service was outstanding and really took care of me and delivered my car to Ed Voyles where I've had service before. The staff at Ed Voyles got to work on the situation right away even though I had no set appointment since the car had been towed in. They were friendly, helpful, and professional the whole way through and kept me up to date on progress. At the end of the day they got my car back to me when promised and at a good price and I was very happy with the work.

Laura

8 de ene. de 2016

I appreciated the rep getting my car in and out in less than three hours.

Tom Smith

8 de ene. de 2016

Only problem was in picking-up my vehicle, in that I was there an hour longer than I should have been. The technician had provided a complimentary car wash, but parked it outside the service area, instead of out front, where it should have been. No one could find it, based on the computer. After I waited an extra hour, my service writer had to go and literally search for it.

Rick Daugherty

6 de ene. de 2016

Great experience. Highly recommend Dick and Ed Voyles. Very accommodating and not pushy.

Jennifer Murray

5 de ene. de 2016

David Yates and Syed did an outstanding job ensuring my car was repaired properly and that I had access to a loaned rental car when the repair was delayed due to the unanticipated replacement of my radiator (post flushing of my transmission). Thank you!

Michael B

5 de ene. de 2016

Great customer service. Followed up with me on every step.

Shon I.

3 de ene. de 2016

When purchasing a vehicle or anything of high value, you tend to get relentless salesmen/women that don't know when to allow customers to breathe. However, I didn't have this experience at all. Deni, the sales associate was very patient and personable. Kieth the financial associate was kind and honest. And last but not least, Steve, the financial manager was compassionate and flexible in that he gave me fair options that I did not know were available as a buyer. Great team Ed Voyles CDJ. Definitely will be referring others. I'm a pretty tough but fair critic and they deserved every praise.

Marlissa Cunningham

2 de ene. de 2016

Service was awesome and my car was repaired to my satisfaction!!

Ashley Webster

1 de ene. de 2016

Wonderful job! Thank you so much! Curtis is so sweet, keep up the great work!

Harry Furnifur

30 de dic. de 2015

Thank You Ed Voyles Service Department and Service Advisor Jeff Kurtz.

Charlotte

30 de dic. de 2015

Thank you for providing free oil changes to teachers and 20% discounts for rotating and balancing tires. Our service representative, Phyllis, was both pleasant and courteous. It's not common, in today's world, to have a business that operates on the principles that Ed Voyles does. Thank you!

Katie

30 de dic. de 2015

I didn't feel pressured into buy a car or anything. The sales man that helped me was amazing, he went above and beyond to help me.

Dolores Thomas

29 de dic. de 2015

There was a recall on my Jeep. The repair was done in least then one hour. I was pleased

V. Roberts

29 de dic. de 2015

I'm very happy with the excellent quality of the repair work done by the mechanics. My 10-year-old car runs like new! I'm also impressed by the great customer service provided by the service advisors. They're friendly and always take time to answer my questions about a repair and how it relates to the working of my car. And I love the in-house rental service Ed Voyles recently launched; it costs me less money, time, and hassle, than renting a comparable vehicle from Enterprise.

Jim

28 de dic. de 2015

Kirby Keith was a pleasure to deal with.My family bought 3 Jeeps from him in 5 days

Philip Ladner

28 de dic. de 2015

Process was the easiest I have ever had buying a car!

Janice Meyers

28 de dic. de 2015

I took my car in for a routine oil change, tire rotation, and point inspection. They were prompt to get me in and had everything done within an hour and a half. The service associate I was assigned to was very pleasant and went through everything they did to my car.

Ben Wagoner

26 de dic. de 2015

I had a VERY awesome experience with my first new car purchase Cary Fricke was very helpful & eager to please my wishes on what I wanted I feel like I got a very good deal Cary & everyone else made me feel very comfortable goin over everything step by step explaining my best options I would DEFF rec friends & family!!!!!

Alexis Lauderdale

25 de dic. de 2015

The dealership does a great service for school teachers in Cobb County! We really appreciate the staff in management at the dealership

David Crapps

25 de dic. de 2015

I feel the basic needs were not met in the repair . The odds are they will be seeing the vehicle back for a major repair

John Roberts

24 de dic. de 2015

Thomas Pappas was very helpful.. I been coming to this dealership since move here in 2000.

Phyl

22 de dic. de 2015

I'm always pleased with the great service at Ed Voyles and with the quick turn around service.

Hollis Ewing

20 de dic. de 2015

Rambo was more than accommodating. Second purchase from him and he is all about customer service and does what he promises

Robert

20 de dic. de 2015

Spent half the day on the internet using the "make a deal tool" the sales team said "sounds great" at the deal I proposed. My wife and daughter made an appointment went down there. The sales rep Brian ignored them for 2 hours. Then told them we emailed them too much and we were crazy to think we would get that much for our trade. My wife stormed out. We then sold our vehicle out right for about $10000 more than what they offered us. We searched the state for the vehicle we wanted and unfortunately Ed Voyles was the only dealership that had the vehicle with the color and options we wanted. We talked it over and made contact with them, and since we had a great experience our first time we purchased there, we decided to give them another shot. We did the same thing with the "make a deal tool". They rep said sounds great come down and sign the paperwork. This time I knew better. I pinned him down to accept the offer. He kept saying to just come in. After insisting on him to accept the offer on the make a deal tool. He sent me back a payment $100 more a month and several thousand dollars over what other dealerships were quoting me on the same car but a different color. I also had issues with a rattle on our first vehicle as well as a chip in the window. When we bought it they said they would fix it. When we brought it back they said there was nothing they could do about the rattle and windshield had been fixed and filled. They refused to replace it like they said they would. I would recommend trying another dealership.

Brian

16 de dic. de 2015

We had a great experience. Joe worked very well with our busy schedule. Very pleased with the entire process.

ashley alan ginn

15 de dic. de 2015

I have purchased 13 new cars in 6 different states and Monti is absolutely the best salesperson I have ever encountered.she is an extremely valuable asset to Ed Volyes dealershipI am also considering buying a jeep from her alan ginn

Lynn

14 de dic. de 2015

Excellent service. Facility is so very comfortable and staff is helpful and friendly.

John

13 de dic. de 2015

It takes way to long to buy a vehicle. Mine was a cash / trade deal took over 3 hours to completemy transaction.The car was already when I got there so why so long????

M. Shuey

11 de dic. de 2015

Great price, thought I should have gotten a better rate seeing what my credit score is.

Tiffany

10 de dic. de 2015

The people I spoke with at the dealership were all in the service department. They were honest, fair and friendly. They kept me posted, made reccomendarions and ranked what needed to be done vs what could wait a bit without risking safety. The facility was clean, they had complimentary beverages, a rep came around with bottles of cold water to make sure everyone waiting knew they were free and we were comfortable. Their time estimates of how long things would take were accurate. I would definitely recommend them to anyone needing break work! (the only service I've had done there). I also love that they not only offer a military discount, but also actively sought to offer it by asking the man in front of us if he was in the service (he had on a bomber style jacket with amilitary emblem on it) asked him if he was active duty or a vet, if had his military id on him, told him about the discount, and sincerely thanked the gentleman in front of me for his service. Even if the rest of my experience had only been average (which it was actually fantastic considering I was there for a not happy reason) I would patronize them for their respect and appreciation of our military service members.

DeIvory Gordon

9 de dic. de 2015

I towed my car in late Saturday. Jeff Kurtz was my service person I expplained to him that I was in a hurry because someone was waiting to take me back home. He promptly and courtesously took my information and told me my car would be ready Monday. I planned to call Monday afternoon if I had not heard from Jeff. He ended up leaving me two voicemails on Monday before I even had to call them. I was also able to pick up my car quickly and they did a 23 point inspection, which I did not request, on my car which I appreciate because I am about to drive it on a long distance trip.

Michael Shank

9 de dic. de 2015

Phyllis was very responsive and helpful. Got my oil change and repairs done quickly

Angela C. Martello

9 de dic. de 2015

Have been dealing w/Jeff Kurtz for 24 yrs. He's always extremely professional, knowledgeable, courteous, & friendly. He's a real asset to your company.

Author

8 de dic. de 2015

Professional organization that makes both the buying and service experience on the same level as the luxury car dealers.

Lauren

8 de dic. de 2015

The staff was friendly and willing to help me find the right vehicle for me in my budget. I love my new Jeep Grand Cherokee.

ddf

7 de dic. de 2015

Service Rep worked well with me to accommodate my schedule and make the necessary repairs and service for my vehicle.

Quinten G

6 de dic. de 2015

Only thing more impressive than my truck I got head and the facilities, was working with whomever that was that assisted my service. He was the right amount of everything and should be recognized.

Alexis Beurdeley

6 de dic. de 2015

Very warm welcome by Curtis at Car service center and from Cary at dealer store

Gyula Nacsa

6 de dic. de 2015

The service is excellent.The sales person was David and was very helpful and helped me understand everything.

Linda Seeber

4 de dic. de 2015

The service writer Michael Jones was exceptional. He kept me aware of how things were progressing.I have never been to a facility where I have received such exceptional service. Will most definitely use this facility again and highly recommmend it to others.

Jim Raby

4 de dic. de 2015

Great service as always!Thanks and see you for my next service...

Gwen Brookshire

3 de dic. de 2015

Everyone I met in the Service Dept. was super nice and they took care of me.

Miss Phyllis Wallace

30 de nov. de 2015

My sales person, Cary Brent Fricke, Jr took the time to understand my buying and budget needs. I did not feel rushed. He sought out win/win solutions. He allowed me to test drive several models so that I could choose the one that best fit my needs. Thanks for asking for input!

Shannon

30 de nov. de 2015

Kerri was great and took care of us in the best way possible.

Donald Jones

30 de nov. de 2015

I had my car in for a recalled and it was handled very timely.

Michael Laurenzo

30 de nov. de 2015

The sales team, from top to bottom were curtious, helpful and made sure I knew everything I needed to know during the purchasing of my new Ram Long Horn truck right down to sitting in the truck for 45+ min's explaining EVERYTHING! Great job Greg and all of the Ed Voyles Chrysler Dodge Jeep Dealership staff. I will have my Ram truck serviced there and if I decide to ever buy a new vehicle, I will go there first! Thank you all. Mike

Eva L. Goss

29 de nov. de 2015

I purchased my car from Ed Voyles in March, 2002 and Voyles Service Center is the ONLY place I have taken it in all these years. I trust these folks to go beyond the distance for me and they have NEVER let me down.Krissy Jones knows my car by its nickname-Jake...She has set a standard of professionalism that is rare in this world..Jay treated me as if I were a member of his own family.. with respect and a bit of humor:) Ed Voyles defines the concept of exceptional service.

William Beck

26 de nov. de 2015

Ed Voyles is as good a dealership as can be found! Great service and they have a desire to excel in all that they do!

Stormi

26 de nov. de 2015

Love this place!!!! The tire that was fixed is still losing air.

Elaine Thurmond

25 de nov. de 2015

I always receive Excellent Service on every visit !!!!!

Mike Travis

23 de nov. de 2015

Your service team did a great job overall, very happy

dennis

22 de nov. de 2015

Steve, Blake , Brian and Jeff were awesome. Made everything easy for my family. Glenn Stevenson was very top notch.

Troy Rose

19 de nov. de 2015

I returned to Ed Voyles Chrysler dealership for the sixth separate time today to once again ask that my 2014 Chrysler 300 with 22K miles be fixed. When I purchased the vehicle I also purchased the "car care upgrade service plan" (3 years 40K miles) the "road hazard tire coverage" (deluxe) and the ever so humorous" care free car protection" (platinum) with the guarantee that If ANYTHING happens to the car it would be covered. I knew the car came with a bumper to bumper warranty but I purchased the extra coverage because the sales manager assured me that being placed in a loaner vehicle while my car was being repaired was included in the coverage so I would not have the additional hassle of renting a car. The oil sensor went bad in my car shortly after I purchased it and they gave me a loaner, my tire and wheel were damaged at the dealership during an oil change and Drew (Manager) gave me a loaner while he got the wheel fixed. I went there over two weeks ago to get a tire replaced (same damaged tire from an oil change incident at this dealership) because I had it patched from a nail hole, the sensor on the dashboard stays on showing low pressure, the car makes a thumping sound like I popped the trunk from inside the car when I start it and the front end and steering wheel is shaking when I put on the brakes (Drew told me today that the Platinum coverage doesn't cover maintenance???) They now refuse to offer a loaner because they have their own car rentals and I am required to tie up an additional $200.00 of my money (after I was sold the worry free coverage) and purchase a rental car. I told the service manager on day one that I have platinum coverage and I have been put in loaners before and I am not paying for a rental and she (Crissy) told me that they don't do loaners anymore so I said I will talk to Drew but he wasn't there that day so Colin (service rep) assured me that they would take care of me regarding the loaner when I brought my car in on the scheduled day. I brought the car back and again the rental car was required so I left (Drew was not there) I came back yet again and Crissy asked Bear (service rep) to contact Fidelity to see if they would cover the rental and Fidelity said no, not until they know what is wrong with the car, so I left again (Drew was not there) I went back again and Drew was not there so I went and spoke to two gentle men at the counter (current sales manager) and his reply was everybody wants a loaner car???? Does everybody buy your showroom vehicle and buy every available additional coverage? Crissy called the next day and left a message saying " I heard you are having trouble with one of your tires"? REALLY? So I went back again and spoke with Crissy and finally I felt we were making progress when Crissy said "I am going to go ahead and put you in a vehicle" so I said I have an appointment today but I can be back on Wednesday and she said "I will not be here but this gentleman will assist you". I did not go back on Wednesday because I wanted to make sure I dealt with Crissy so I went back Friday around noon and Crissy said "you picked a heck of a time to show up, its after noon so that means they wont even be able to look at your vehicle today so I said would you prefer I come back and she said yes Monday or Tuesday would be best. I came back today (Wednesday) as it was the soonest I could get away from work and guess what? I gave them my insurance card and drivers license and then they told me they were processing a rental for me. I said no, I am getting a loaner and it was if I was back to day one. I walked away and went to speak with Drew. Drew said they did away with the loaner program because of insurance purposes (I have my own insurance) and that I would just need to put $200 on a credit card. I explained to Drew what was wrong with the car (didn't mention trunk popping sound) and he said the platinum coverage doesn't cover maintenance??? Very Bad experience overall !!!

Charlotte Albany

17 de nov. de 2015

My visit here was very pleasant . Everyone there is really nice and and on there job trying to please there customer.Very nice waiting area. the work I had done was done in a timely manner. This is my second time coming here and each time I was pleased.

Busing

17 de nov. de 2015

Thomas Pappas is very knowledgeable and does an excellent job ..

Mr. Seldon

17 de nov. de 2015

Excellent service.Friendly, professional workers.Thorough and timely.

William S Beck Sr

16 de nov. de 2015

We were greeted at the door by the general manager. He made us feel welcome and he listened to what my concerns were and what I wanted in a new vehicle. He introduced us to several of the members that would be a part of our buying experience as well as a representative of the service department. He turned us over to a salesperson and made recommendations for the type vehicle he thought we might be interested in. Our salesperson showed us a variety of models and took us for our test drive. He explained the features to both of us and we both participated in the test drive. We made our selection and began the paperwork process. While completing the paperwork I asked about nearby restaurants. The sales manager overheard and offered some gift cards for our lunch. All of the paperwork was expeditiously processed and we were on our way with our brand new Jeep Latitude. The whole experience was most favorable and I will be expressing this to all of my friends and family.

Richard Reyes

16 de nov. de 2015

Over all a great experience. Thanks Todd Prine.Over all great experience. Todd Prine did a great job explaining everything and has been following up on purchase.

scott

13 de nov. de 2015

Everything was well taken care of...................................................................................................................................................................................................................................................................................................

A. Vaughn

12 de nov. de 2015

Great service. I continue to come back to this dealership because even on a day that they are busy I am able to get in and out fast without problems. I'm not used to having such a good experience at any dealer which is why I usually stay away but this one is great. Thank you.

Zink

12 de nov. de 2015

Everyone I dealt with was great. I've had bad dealership experiences in the past and dreaded going to one especially when it's over an hour away but I bit the bullet and glad I did. Thanks again

Wesley Henson

9 de nov. de 2015

Super fast oil change. Was in earlier for a service and the service was exceptional then as well.

Carol Williams

6 de nov. de 2015

Entered as a drive in customer. Was met promptly by Colin who handled my problem expeditiously and well.

Rosa C. Howell

3 de nov. de 2015

I always receive top rated service whatever I am there for whether buying a vehicle or having one serviced. This is my fifth vehicle purchased from Ed. Voyles and I always have them serviced at the same location. As you can see, I am a totally satisfied customer and have high regards for my Service Techs.

JT

2 de nov. de 2015

Great experience. Kirby Keith is great. Call him.

Foster

29 de oct. de 2015

Great, other than being a little slow! Quality service and good/decent communication. Will come back! Super friendly and professional.

Miranda

29 de oct. de 2015

Everyone was friendly and made every effort to service car in timely manner.

Kathy Brown

28 de oct. de 2015

I was very please with my overall service. Great customer service!

Michael Becker

26 de oct. de 2015

I arrived an hour early for my switch recall and was initially shocked to hear that a loaner wasn't going to be provided for recall work? The service manager reacted quickly, called down and got the part and had it installed before I was 1/2 way thru my cup of coffee.Facilities were clean and coffee was good.

R. Barton

26 de oct. de 2015

The repair shop is always busy so it's best to make an appointment if possible.

Terrance

24 de oct. de 2015

The representative was very professional, and set the right expectations.

Kimberley Bain

24 de oct. de 2015

Buying a car can be stressful. I have bought a few in my time. However, I have never had such an enjoyable experience as I just had with Ed Voyles Chrysler Dodge. We did our research online to find the right car, etc., but once we found it and negotiated a bit in email, we made the long trek from Winder to Marietta (!) and were not disappointed. The folks there were friendly and there was not a moment of pressure or 'new car' trickery. We got the car we wanted at the price we wanted.We're planning to go back there again for all of our future auto needs.And no, I'm not getting any benefit for saying this.

Pankajkumar patel

23 de oct. de 2015

Great service quick and efficient. Thank you Phyllis

Rocio Torres

23 de oct. de 2015

I would like to take the opportunity to thank Ed Guy. Best buy ever!!!

Skip

23 de oct. de 2015

Everything was great. Our service rep, Mike, was extremely helpful.

Gary Gavatorta

21 de oct. de 2015

Great operation from the top down. Service Department was friendly and professional. Sales department is always courteous.

Brooke Jeter-Crawford

21 de oct. de 2015

Kirby Keith is an awesome sales professional. He is calm and he is not a fast talking salesman, which I hate. I will recommend him to others and my husband will visit him in a year to buy a new car.

V. Davis

16 de oct. de 2015

My service went more quickly than usual, great service rep. The waiting area was clean and there were snacks available for purchase,These are the cons, which have nothing to do with the quality of my repair service.If they had tv instead of commercial ads running, it would be nice. Ads are irritating. The color of waiting area is a depressing gray and the ladies room could use an update. I am glad I had my phone and Kindle with me.

Kevin Bass

12 de oct. de 2015

Always quick and efficient!!!! Service was excellent n I was given what measures are needed in terms of repairs recalls if any. Environment was a pleasant wait with personal staff. This is the dealer for which I always use to service my 2007 Jeep Wrangler Sahara

Marlissa Cunningham

6 de oct. de 2015

This was my very first time here with my recently purchased 2015 Jeep Cherokee and I must say that I was pleased.. My service guy Kenneth Brooks was awesome and I really felt taken care of...

DMarzo

5 de oct. de 2015

Overall service was good. Pre-sales to get me to drive 4.5hrs was top notch. When I got there the dealer seemed busy as there were times my sales person disappeared between signing documents. Great deal on my new used car which is why I took the drive. Car was well detailed and was as described EXCEPT mileage on the car. Website and final financial paperwork stated 2,000 miles less than what was on it. Carfax and discussions days beforehand had 1,000 miles less than what was actually on the car. I didn't notice until all paperwork was signed and was out the door to make the trip home. Sales person couldn't explain why the miles were higher. I got a good deal and already went through all paperwork so didn't make a big deal at the time, just wish the dealer was more transparent about a mystery mileage increase. Main people I dealt with were very nice and even got a thank you and hand shake from the GM! I would recommend the dealer but would just mention to not to rush and check the used vehicle from roof to rims...even everything on the instrument panel.

Gene

4 de oct. de 2015

Very nice process of buying car. Sales very knowledgeable. Great inventory to choose from. Finance Mgr very thorough. Great experience.

Dana Tutton

3 de oct. de 2015

The service was great the people are friendly. It is obvious they care.

Janice Balko

2 de oct. de 2015

The service at this dealership is exceptional. They are very organized and got me checked in and on my way in just a few minutes. They provided a free shuttle service to get me to work. My service tech and the shuttle driver were personable and went out of their way to make me comfortable with the entire service experience including offering me something to drink while waiting to get in the shuttle and a personal call when my vehicle was ready. Whomever worked on my car found a $50.00 bill that I had dropped on my vehicle floor earlier in the day and it was sitting in my cup holder when I picked up my car!! I would not hesitate to take my car back to them for service.

Alfred Mccrary

1 de oct. de 2015

Great service experience. I was well informed about repairs that were needed. Notified when repairs were made. Vehicle is running very well. In addition to repairs, the inside of my vehicle was cleaned to my delightful surprise. I will bring my car back in the future and recommend this location to my friends

Anthony V.

1 de oct. de 2015

Great Overall Service!!!!Keep up the good work.Keep up the good work.Keep up the good work.

Traci Horton

1 de oct. de 2015

Great job overall. I will definitely come here again for service.

Joan Migneault

30 de sep. de 2015

Everything was perfect! We have had our car there for service several times & every time it went perfect!!!!!!!!!!!!!!

clay

29 de sep. de 2015

good experience at store.I cant believe I had to use so many characters , this review is the pits

Keith Muckerman

24 de sep. de 2015

Juan Cuba was the most patient and helpful saleman you could imagine. He let us try out enough cars to actually decide on a purchase that day. The dealership was very low key and positive with no pressure. Would recommend them to anyone who wants a good car experience.

Melissa Timmons

23 de sep. de 2015

I previewed your inventory on line, which was one of the easiest and mostComplete sites I visited. Todd Prone contacted me immediately and had my first pickout front and ready when I got there. Throughout the evaluation and buying process, Todd was an exceptionally professional and helpful salesman-he made the experience fun and almost painless. I will definitely recommend your dealership to others, and will visit for service whenever practical ( since I live in Duluth).

Jerry

21 de sep. de 2015

Wonderful dealership. Great people throughout who care.

Go Falcons!

20 de sep. de 2015

Great service repWent above and beyondFinished my car a day early!!

VinceCAtl.

11 de sep. de 2015

Having to recycle twice through service for problems found during the first service pass-through increases the customer's time there significantly. It used to be that the service rep came to you with the paperwork while the car was still on the rack to see if you wanted to proceed with the additional service. Why was this stopped? Is it a manpower problem or was it inconvenient for the service department to do this? Thanks for your reply.....hopefully you will reconsider the process of getting to the customer who is waiting there before you take the car off the rack and return it back to the service bay.

Shay Mack

5 de sep. de 2015

This is the only car dealership I will go to in Georgia. Everyone is friendly and they make sure the customers are satisfied. I really enjoy every time I have to go to the dealership :)

Scott H

5 de sep. de 2015

The Salesman Dylan was very professional, knowledgeable. I pleasure to work with!

ChristaPooh

28 de ago. de 2015

I have experience with buying my 2015 Jeep Grand Cherokee Limited from this dealership as well as several visits to the Service Department. Every time I have been to Ed Voyles CDJ has been a great experience. Every employee I've had the pleasure of working with at Ed Voyles have all been professional, trustworthy, concious of my time and put my satisfaction on the top of their priority list. I would recommend this dealership to anyone with complete confidence that they will have the same positive and completely satisfying experience whether buying a new or used car or having service performed. I would never think of going anywhere else!!!

Colin Trahan

14 de ago. de 2015

I just bought a new 2015 Grand Cherokee from Ed Voyles and I am so glad I did! It was an ABSOLUTELY FANTASTIC experience! I love the vehicle and EVERYONE I dealt with did everything they could to make this experience the best and most-convenient they could for me! Their first (and top) priority was to make sure they had the vehicle I wanted before I even came to the dealership. Then, they politely stayed in contact with me keeping me appraised of the situation and ensuring that my buying experience/appointment would be convenient for me. They educated and advised me throughout the process in a friendly, relaxed manner and provided me with 100% confidence that my satisfaction was their #1 priority! They were friendly, professional, courteous, and responsive and made me feel that my buying experience was the only thing that mattered to them! The team I dealt with (Greg Taylor, Pete Staltare, Drew Tutton) went WAY out of their way to make sure I was taken care of in terms of educating me on the vehicle features and my purchase options! I would absolutely recommend Ed Voyles to anyone! In fact, while I was buying my Jeep, a long-time friend came in and I told him (and his family) exactly that! I just cannot thank Ed Voyles enough!

Miguel

5 de ago. de 2015

Service much faster than expected. The only issue not resolved was sensor for tire pressure, how ever it was identified and will be addressed the next service

Gus Prado

5 de ago. de 2015

It was fortunate when my van was giving me some trouble that I wasn't too far from the dealer. After a short tow and being taken care of by an attentive service rep. I was told I may not hear from them till after a holiday weekend. I received a call before the weekend and that the vehicle would be ready just after the holiday. I was very impressed with how fast I had my vehicle back. I have to give this service department a thumbs up. Thanks Ed Voyles.

Robertwj

2 de ago. de 2015

Thank you for the perfect product and excellent service! I'll be back soon!

R Bilderbeck

30 de jul. de 2015

Greg Taylor was professional and great to work with. I know I was somewhat demanding at times but he was always friendly and willing to work with me.

Andrea Glass

29 de jul. de 2015

Jay Juman was my service advisor and he was extremely helpful, professional, and went above and beyond the call of duty!

Max

12 de dic. de 2014

I went to Ed Voyles CDJ in Marietta (& Palmer in Roswell) with an oil leak in the engine of my 2008 Jeep Wrangler Rubicon which is covered by a lifetime powertrain warranty. I bought this vehicle new and it is still covered under warranty. They both told me it had to start dripping AND that I would have to provide documentation of every oil change I have ever had since I bought it. As I've gone through a divorce and I sometimes change it myself, that was impossible. Fast forward six months: I move to Chicago & the dealership fixed the leak without question the first time they changed my oil. They even provided me with a free vehicle while they did the repairs. DON"T USE THIS SERVICE DEPT!!

Donna

18 de nov. de 2014

Deni in the internet sales department rocks. Easy, no pressure and honest. Being new to the jeep market I asked tons of questions and she was spot on with her information. I will definitely recommend her to family, friends and coworkers. I will not step into a dealership again b/c internet sales is the only way to go.

ajs1006

25 de ago. de 2014

I set up an appointment and needed to get a few things checked out on the new 2014 Jeep Cherokee I had just purchased a few months ago. This was a routine check up after 3 months and I also noticed a few other issues to get checked, one was a rattle while starting the car. The representative that "assisted" me, Larry, was rude and condescending. He asked me if it was in the morning after the car had been sitting over night and I told him it would happen then and also at random times. I told him I would be waiting on the car because I live 30 miles away from the dealership and he told me this isn't something I should wait on and to leave it overnight. Fair enough, but since I was already getting a few things checked I told him we could see if it made the noise while checking the other things and if not, I would make another appointment when it was more convenient for me. So I let him know that I wouldn't mind waiting, unless they would give me a rental car - but he quickly interrupted me and explained that they don't do that - so when do dealerships not give out cars for their customers who have spent $35k on a new car - or better yet - any customer?? But that isn't even my biggest issue for the complaint and poor review. After I asked him if it was typical that the noise happens after the car sits all night, he acted like I offended him and was very rude with his response. If you asked me if this noise happens at a specific time, then as a customer, you better believe I'm going to ask you if this is typical. Also, I only asked the question because of the question he asked me. I'm very unhappy with this type of service from a dealership that I have spent a lot of money supporting by getting my new car here - let's hope the call to their Customer Service Manger helps that I'm waiting on.

Mike P

2 de ago. de 2014

I saw a used Volvo XC 60 on their web site and contacted the dealership. Brian replied and we set an appointment to see the car. Brian was very professional with the presentation and test drive. I was disappointed with the offer for my trade ( I sold it for 4K more to another dealership). Brian was off the day that I picked up the Volvo , so his partner Deni helped me. She was also very profeaaional and helpful. The buying process and delivery went smooth and fast.

Lcadenhead

30 de jul. de 2014

The worst experience ever with a dealership. 1st time took my 300 in for a defective cylinder (recall). It took them 3 days to repair. At that time there was 2 other recalls (that show up when entering the VIN) that are dangerous...1 dealing with brake wiring and the other dealing with airbag deployment wiring. 2nd time I took my car there, I had it towed over 21 miles (16 farther away from closest dealership) at my expense after being told they could handle the problem immediately. After 2 days I was told that they were so busy that they weren't even taking anymore service calls and that my car still had not been looked at. (rental car was my expense). After 4 days I called and as of 10AM my car still had not been looked at. At 11:00 I left messages on Service Managers and service tech voice mail not to touch my car that I would have someone pick it up. Miraculously between 10-12 my car went in for a diagnostic and was determined to be an alternator problem that would cost me $900.00. My awesome local mechanic was there to pick up the car and Ed Voyles would not release it because they said they never received any messages not to touch my car so they charged me/my mechanic $100.00 for the diagnostic fee or would not release my car. Service manager told me that he was doing me a favor by only charging me $100 that it usually cost more. I paid $500.00 to my local mechanic, which included the tow of 21 miles, the alternator, labor and the $100 fee to Ed Voyles.

Caelin

22 de jul. de 2014

Awful service. Bought a new, 2014 Challenger from there, and less than two months later there was a buzzing coming from the dashboard and one of the keys only worked half the time. Two days after dropping my car off I called them and they said that it was ready. When I showed up it turned out that they couldn't recreate the problems, so they just didn't do anything. They handed me back one key, even though I'd given them two. They didn't know where it was and Krissy Jones, who had told me the car was ready, had left for the day, but they said they'd look for it and someone would call me tomorrow. No one did. Five days (and three voicemails) later no one had called or returned my messages. Finally I called and asked for a manager and he told me the key had been lost and I would have to come back in to get one. Did I mention I live 20 miles away? No apology, no accountability. Dropped off one car with issues and two keys, left with one car with the same issues and now only one key. Terrible service, no follow up, no accountability. Plan on making sure anyone who will listen--internet or in person--knows how little they care about their customers.

Robyn

9 de may. de 2014

Jeremy Cloud worked on a deal for me while I was at work and when I returned to the dealership, the paperwork and my 2014 Jeep Wrangler were waiting for me.I spent a total of 30 minutes and I was a new Jeep owner. I could not have asked for more - totally satisfied and ready for the summer!

Samantha

23 de abr. de 2014

The dealership has really stepped up their visual appeal and the waiting area is very comfortable and nice The service writers are very friendly and helpful and service is usually quick and if it is not going to be they are honest with you and get you a shuttle. I bring a lot of cars here as a concierge for Wellstar hospital and find the service here very consistent and good.

BlackwingBill

23 de abr. de 2014

Like the new waiting room look. Recommend you have a popcorn machine.

Mike

23 de abr. de 2014

Excellent friendly service. However; in some cases need to be more familiar with new model Keeos.

K. Jones

23 de abr. de 2014

I met with Brett and there are a lot of businesses that could take customer service lessons from him!!

Lynn M.

12 de abr. de 2014

My family and I walked on to the Ed Voyles used lot as previous customers as my husband has bought from them before. We were not expecting to walk away with an excellent 2002 Nissan Pathfinder. Jim took great care of us and made sure that our little toddler, age 20 months, was taken care of by sharing some crackers and getting him a balloon. To entertain the tike he even started to levitate! It was awesome!! Seriously though, these guys rock and will be the first stop for a new car in the future. Thanks guys!!

Abby

31 de mar. de 2014

Great customer service, awesome prices and so many selections of jeeps. I would recommend to everyone looking for a jeep.

Biglew!!!!

13 de ene. de 2014

I drove all the way from columbus with a confirmation number and appointment in hand for them to tell me that the car was sold! The manager had the nerve to tell me that everything looked good and the finance company already said I qualified for a loan, how's that when they only know my name!! Won't be going back!!!

Leased Jeep

12 de dic. de 2013

We leased a 2013 Grand Cherokee from them Dec. 2012. Initially, I would have given the dealership a 2 star rating bc of the hassle we went through trying to get a deal worked. But, I changed it to four bc our sales person has been great since. He was very honest and upfront throughout the whole deal. His managers, not so much, typical sleazy car sales people. We used Todd Prine and honestly, if it weren't for him we would have gone to a different Jeep dealer from the get go. So use Todd Prine and your good to go!!

mad customer

7 de dic. de 2013

The salesmen here lie to you, tell you a price and by God if you don't throughly read the contract the sneaky folks at Ed Voyles will up the price. Then when you call them out on the price difference they pretend they have NO CLUE what your talking about and that they NEVER quoted you that price. CROOKS all of them then they try to pay you off by offering to buy you a free tank of gas! REALLY! Go to another dealership you will do much better.

DP

4 de nov. de 2013

Purchased a 2010 Hyundai Genesis from Ed Voyles Chrysler Dodge Jeep RAM. Had a great buying experience. Mr Anderson was my salesperson and was very professional and friendly. Mr Williams was very helpful and courteous through the process too. I highly recommend them.

mykey

16 de sep. de 2013

Took my 2005 chrysler in for oil/filter change. While being checked in I noticed my flashers were on. Check in fella said "I turned em on, it indicates that your car is ready for servicing. I went to waiting room. After about 45 min. I asked someone for directions to bathroom. On my way back from bathroom I noticed my car parked in back lot with driver door open. I returned to waiting area. After about 1 min. I got up to see if my car was still there. It was, but then I saw 3 service guys walk up to it with a crash cart, pop the hood and then jump my battery. Apparently my car was sitting there the whole time I was waiting (at least 45 min.) with flashers on & driver door open. While I was beginning to get mad about this a service guy got in it & drove it to a service bay. I then started telling every ED VOYLES employee that was near that I wanted my car RIGHT NOW. It took about 5 min. for it to be pulled up. I asked the driver to turn it off then restart it. It restarted.!! I WONT BE BACK!!!

Michael Hollaway

5 de sep. de 2013

Great dealership. Great customer service. If you have a problem these guys will fix it for you. This is a dealership I will be doing business with again. Thanks for everything guys!

Michael Hollaway

28 de ago. de 2013

My thoughts of this dealership is a complete joke. I purchased a new vehicle from the in February 2013 and went to trade it in this past weekend. Upon the appraisal of my vehicle they noticed that my car had been repainted and has had some damage. So I contacted Ed voyles the folloring monday and indeed my car had been damaged. Considering this was suppose to be a brand new car (only had 17 miles on it when I got it) they told me that the back bumper, back light assembly & one of the quarter panels had to be replaced and painted because of damage. To make it worse I tried dealing with the managers and one of them offered me a disgrace of $300 for my troubles. They don't care that I will never get full value of my car when I trade it in because of the damage. It seems to me they want to sell the cars quick but don't care about the customer's purchase.

Jaywalker

20 de ago. de 2013

I got a litlle jaded with the whole process last week. The closest dealership to me is Ed Voylves and they are the dealership I went to see first after an email from one of their internet guys, Royce Worley. They quoted me a decent price via email and I told them I had my trade in a 2006 Jeep Grand Cherokee that I had bought new to trade in with less than 67k miles. I mentioned that I had about 16k dollars cash at that point and along with the trade in they told me to come in over the weekend and he was sure that we could make a deal. I met with one of Royce's collegues Jeremy Cloud a few days later and what a deal the first thing in writing they offered me, with my trade and the 16k cash we were still had about 8k difference in price so I just got up and walked out the door as the salesman asked if I was offended! I am a 53 year old man that has been down this road before about 10 times purchasing vehicles, not to mention a loyal Jeep Grand Cherokee owner who is looking to upgrade to a 2014 model. I do not want to hear the garbage about I will need to talk with my manager and get a trade in offer that is a complete joke. I will never do business with Ed Voyles dealerships again because I expect to be treated honestly and professionaly.

G. Hoyt Wagner

16 de jul. de 2013

I purchased a new (2013) Chrysler 300 through the dealer's E-Commerce (Internet) department. Fortunately for me, I got connected to Royce Worley. He was the consumate professional; knowledgeable, calm, respectful, no pressure, and offered me a discount plus two rebates without my asking about them. He even delivered the car to my house when I couldn't get to the dealership. Probably my best car buying experience in fifty years. I would highly recommend Royce Worley at Ed Voyles Chrysler to anyone.

Betsy Strong

17 de ene. de 2013

We really had a dire need to get into a used car quickly. After checking out other dealers, we found the best vehicle in our price range at Ed Voyles. They made the process very comfortable, accommodated our needs around financing and gave us a fair deal. Would definitely recommend to others.

Shelley

8 de nov. de 2012

Alan Grifitt was the dealer that I worked with and he was great. Once he helped me I was able to drive away with a really nice car. I love my new car.

Pleased Customer

20 de sep. de 2012

Royce Worley our salesman was extremely pleasant to work with.He was not like past salesmen we have encountered at dealerships.Very knowledgable on all the options on the vehicle we were interested in.He answered our questions without being pushy.I would definitely recommend him to anyone interested in buying a car from Ed Voyles.The business manager Steve Goins was pleasant to work with.We didnot meet the sales manager but he worked with ust to get to a mutual price both parties could agree to.We would definitely recommend Ed Voyles to anyone wanting to buy a vehicle.

Jeep Lover

31 de mar. de 2012

Jared (sales) and Randy(finance) are a superb pair of Jeep enthusiasts. After comparing East Coast and Midwest dealers they were the best On: Price Efficiency Creating the right vehicle(Jeep Overland)

Manda

4 de mar. de 2012

We just recently bought a used car from Ed Voyles Chrysler. They were very helpful, and worked with us on the price. I did not get the same vibe I normally get when I'm in a dealership.

Travis

3 de mar. de 2012

Ed Voyles Marietta dealership and new car sales staff, particularly Mr.Tylor Dimmig,made our first new vehicle purchase a wonderful experience. From our original test drive when they went as far as to assist with my toddlers car seat to our expedited transaction processes everyone really impressed. The Ed Voyles staff worked great as a team. Most impressive to me was the integrity and honesty that the sales team and dealership showed in meeting and honoring all correspondences regarding vehicle type, price, and financing. Unfortunately it is rare for businesses to operate in such a manner now days so it was refreshing to see that great customer service and business tact is still alive and well at Ed Voyles. I would recommend Ed. Voyles and specifically Mr. Dimmig to any of my friends or family searching for a new vehicle.

Minivan Maverick

29 de feb. de 2012

Do yourself a favor and go through Internet sales. Jared and his crew play straight and will work hard for your business (you don't have to feel like you are getting taken to the cleaners). After the sales experience, the rest of the experience is even easier. I'd definitely buy there again.

Ray The Realtor

22 de feb. de 2012

My salesman Don Garner was great, he is a very low pressure guy, my kind of saleperson. Listened and gave usefull information. Ed Voyles deal was good, buying new on lot Jeep with $5,100 off MSRP. Only complaint was no black vehicles. Need to increase inventory. Did not enjoy HIGH sales pressure from financing guy, he was nice enough, but acted shocked that I did not want to buy a warranty. I told him that shows little faith in the car. He stated that this was 1st time in 3 months this has happen. Come on, he should have been alert enough to read I was not a warranty guy, as I plan to pay off vehicle in a few months, needed to finance to get additional $1,000 credit. After the shock and astonishment that I was not buying warranty, he suddenly offered a program to get a refund if I do not use the warranty. This worked, but his acting rubbed me wrong & I mentioned it to him. Curious what his bonus is for the warranties, left a bad taste after a very professional experience with Don. I will recommend Ed Voyles to all Jeep buyers. Nice to see an American car maker doing well. My last 2 cars were Honda's. 1st American car since my 1989 Camaro!

Travis

21 de feb. de 2012

The sales staff at Ed Voyles was very impressive. From our initial visit when they went as far as to help with my child's car seat for a test drive to the purchase date over a month later. They professionally and expeditiously guided us through the process of purchasing our first new car for my young family. They daisplayed great teamwork. At times when the initial salesman was unable to accommodate our schedule someone else stepped in flawlessly and honored all previous correspondences and agreements without hesitation. Very impressive.

Chrysler loyalists

15 de feb. de 2012

We have purchased a number of Chryslers from Ed Voyles over the years - and we always take our cars to them for service. We have found their staff to be very professional and friendly - they do anything they can possibly do to assist us - they meet their commmittments for on time delivery. When we purchased our new 300 we had a recall issue and a second issue - at that point general manager steped in and made sure all our concerns were addressed and we were more than satisfied. We would recommend their dealership to anyone.

Satisfied buyer

28 de nov. de 2011

I just bought a 2012 Jeep Grand Cherokee, and this was my first new vehicle. Don Garner is the best salesman I've ever dealt with! He worked with me to get the best price around. I wouldn't have gone anywhere else.

Jeep owner

7 de nov. de 2011

We had a great experience buying a new Jeep at Ed Voyles. Their selection is huge so they have every type of vehicle and any type of option you can want. The sales and finance staff stayed 2 hrs after closing to help finish the deal, as we drove 90 miles to the dealership from Columbus(no other dealership had a selection of the new Jeep Cherokee in the 4x4). We will definitely buy from Ed Voyles again. When you got to Ed Voyles, ask for Royce. Royce is very easy to work with and knows the vehicles inside and out.

Buyer

25 de oct. de 2011

We shopped several dealers in the Atl. area and on line. We enjoyed Tylor who was our sales person. He was professional, prompt and extremely curtiouse. Tylor Dimmig was the reason we went back to Ed Voyles dealership.

kmaggio2000

24 de oct. de 2011

We just bought a Jeep Grand Cherokee Laredo and it was the best experience we had. We had been to three other dealerships who did not work with our financing, gave little on the price and tried to sell cars we didnt want. Wayne was an awesome sales guy, didn't push us and let us just look around and our finance guy answered our questions and made the numbers work. We will definitely go back when it's time for our next car!

jewls31

17 de oct. de 2011

My family and I came to test drive a 2011 Grand Jeep Cherokee and fell in love with the new model. Our salesman, Danny Hendrix, went above and beyond to find me the exact car that I wanted down to the color and even the tires. And after purchasing the car he called the next day to help us with a lower rate of financing. He did an outstanding job and made the experience fun and enjoyable. I definitely recommend going to see him for your next Jeep!

grandequeso

10 de oct. de 2011

My wife and I had a great buying experience in purchasing our 2011 Jeep Grand Cherokee Limited. Our sales representative, Danny Hendrix, was outstanding and made the whole experience an enjoyable on. Danny is very knowledgeable and was able to share features and benefits about our Jeep that allowed us to select the right Jeep for us. And the deal was great. Go see Danny . . . you won't be disappointed!

Hollywood

1 de oct. de 2011

Very good service and attention to customer satisfaction by Sales Consultant Dick Ranne'

BayRat

11 de sep. de 2011

Easiest deal I have made. Simple and direct. Danny was very knowledgeable about the product as well.

AIRIEL

20 de ago. de 2011

If you are in the market for a new Jeep, Dodge, or Chrysler there is one place to go and only two people I would suggest you deal with...Ed Voyles on Cobb Parkway in Atlanta, GA along with Tylor Dimmig (sales) and Frank Sobeck (finance). The combination was a win win for me and I can almost guarentee they will hook you UP too! The process was smooth, laid back, and pressure free. No pushy corny stuff like what I've experienced in the past. They were just cool people that allowed me to ask what I wanted as many times as I wanted and never made me feel any thing other than normal about it. AND NOW...I'm driving in MY NEW 2012 JEEP WRANGLER UNLIMITED HAPPY AS EVER.

Chris P

13 de ago. de 2011

I had a great experience at Ed Voyles Chrysler and the financing went well too. They did not play games with me. My salesman, Danny Hendrix went far and beyond his duties to make me happy.

AlanShaw8588

12 de ago. de 2011

Danny Hendrix worked with me to find the exact vehicle I wanted, the dealership worked with me to meet the criteria I had for financing the vehicle. I left the dealership with the vehicle I wanted at a price I wanted, what more can I say. I have not rated the customer service or the repair quality as I had not reason to use those services

Checkurinventory

22 de jul. de 2011

Bought a Jeep there and got home to find that one of the key fobs didn't work. I took it back for service and waited almost 2 hours for them to tell me that the key was bad and I needed a new one, which they didn't have in stock. Seriously? Now I get to waste more of my time.

Infrequent buyer

10 de jul. de 2011

I came in looking for a Jeep Wrangler, but I had a lot of questions about which Jeep would right for me. Bill Scott was extremely knowledgeable and helpful and made teh decision and teh purchase easy! Thanks

Jeeps Rock

8 de jul. de 2011

Dealt with Royce Worley. He was very knowledgeable about the products and helped me get the vehicle I wanted at what I considered to be a very good price. I would recommend him to anyone.

Lee Wheeler

27 de jun. de 2011

My second car from Ed Voyles. Integrity and honesty abound here. I never worry about being taken advantage of. Frank Sobeck deserves extra special mention, as do Chris Blair and Matt Mertz. I made the best decision without any high sales pressure. Sincerely, Lee Wheeler 6/26/11.

Sullivan

26 de jun. de 2011

Excellent service, great product. I would highly recommend doing business with Ed Voyles Chrysler Dodge Jeep, Inc.

rwh10

24 de jun. de 2011

I purchased a 2006 Jeep from a dealership in NC and on the way back my check engine light came on. I took it to one dealership and they charged me the diagnotics fee and re-programed the computer. Said was ok. The next day, I was going on a trip to Tenn and the light came back on. So i took it back to that dealership and they determined it was the convertor bad. They had to order. I went back and it did not come in. They did not even offer to make phone calls to find it. Well I make 3 calls and found it at Ed Voyles. The parts manager took the info and said yes we have it and then transferred me over to the service department where I talked to the service writer Krissy Jones. She was very professional and very helpful and said bring it on now. I went to Ed Voyles and was there a good bit of the day, but I told them that did not matter to me. They said I had free car rental. But I stayed with them from the time they started to the time then finished. Ed Volyes JCD has a great team of service and parts personal. I WOULD HIGHLY RECOMMEND ANY ONE WITH ANY CHRYSLER PRODUCT TO GO THERE. THEY ARE VERY FRIENDLY AND HELPFUL AND WILL BEND OVER TO HELP YOU OUT, EVEN IF YOU DID NOT PURCHASE YOUR VEHICLE FROM THEM.

Bulldog

20 de jun. de 2011

The entire buying experience was excellent. The Grand Cherokee is a great product and the professional service received from Jared O'brien was appreciated. I will definitely recommend Ed Voyles to my family and friends.

jeepgirl

18 de jun. de 2011

I was so pleased with my experience at Ed Voyles. I enjoyed the process of shopping for my new Jeep. Tyler, my salesman was not pushy at all. Frank handled my finance agreement. He took the time to explain everything thoroughly. I got a great deal and was treated with courtesy and respect.

Command

3 de jun. de 2011

Kenny at Cobb Parkway Service Center, is an excellent representative for the service department. He made my service repair as stress free as possible. Trust me it was a stressful situation for me. Thanks again Kenny.

BAMA Fan

2 de jun. de 2011

I love how this dealership offers FREE oil changes and 20% discounts on other parts and services for Cobb County School employees. Amazing customer service.

Headfiend

2 de jun. de 2011

There are many words that could describe how quickly they took care of me.

MIKE JUNIOR

2 de jun. de 2011

I recently visited and purchased a new Jeep from Ed Voyles. I found a friendly, knowledgeable, and courteous sales consultant in Dick Ranne'. His non-pressure sales expertise made my experience of purchasing a new vehicle surprising enjoyable. Thanks go out to Randy Pratt with finance for taking away the pain of signing away with knowledge and humor.

old car entusiast

1 de jun. de 2011

------ Krissy Jones does an awesome job ----------

Robbie

1 de jun. de 2011

I always have a great experience at this dealership. So much so, I drive right past another Chyrsler/Dodge dealership and drive 15 additional miles to be treated the way I'm treated at Ed Voyles.

Yobeco

1 de jun. de 2011

When I arrived I was met for my appointment and warranty service was performed in a timely manner.

Angela Martello

1 de jun. de 2011

Excellent service. Car was ready in a reasonable amount of time. Krissy Jones is always very courteous, professional, & knowledgeable. She's a pleasure to deal with.

Dianne

1 de jun. de 2011

I bought my new Sebring convertible from Ed Voyles in Nov. 2007. I always take my Sebring to Ed Voyles for service, even for oil changes. Krissy Jones takes great care of me. I have been treated like family every step of the way. NOBODY touches my car unless they work for Ed Voyles.

Jeep Lover

1 de jun. de 2011

They do a great job changing our oil! They also helped us when the car broke down last year. The car only had around 19,000 miles when the tensioner on the serpentine belt malfunctioned. They got us a loaner to drive and got the car fixed the next day.

alann

1 de jun. de 2011

always a great job at a fair price, never have any issues!

Hilldweller

1 de jun. de 2011

Just bought my PW there and received a coupon for a free oil change. Service and staff are friendly and helpful. Very very clean facility as well; always a pleasure to visit. I've already recommended the dealership to friends and co-workers.

Truck Owner

1 de jun. de 2011

My Dodge Dakota had experienced a rough idle, check engine warnings and intermitten overheating. My service rep. took my information and had the truck diagnosed...thoroughly. It took into Monday and so Gary set me up with a loaner car for the day while the repairs were completed. Great service.

Darryl

1 de jun. de 2011

I've visited Ed Voyles 3 times for service of my vehicle. Each time I am greeted immediately from a warm, friendly staff. All my service needs have been handled thorougly and quickly by a knowledgable staff. On the rare occasion that I have a question, they have been dedicated to make sure I understand. I don't plan to go anywhere else !!

Should have checked

1 de jun. de 2011

Was told the vehicle was used only by a manager and was a demo. After checking trough a gov. site found out the vehicle had been pre purchased at an auction, Had to pay $2,000 to retain full coverage. Told mananger that had been driving the vehicle the next day that there was a whine in the rear end and getting louder. He had no commint. Three weks later I turned in vehicle. Was kept 3 days. Next day same problem, only worse. Vehicle is back in shop at this time. sales a

Linda and Barry

1 de jun. de 2011

We are so pleased with Ed Voyles team. EVERY time we bring our Jeep or Dodge truck in for servicing, we are treated with much care and respect. The employees say hi or at least acknowlege you when they see you....I always recommend Ed Voyles when I hear someone is car shopping... THE WHOLE TEAM IS EXCELLENT!!!!!

Unhappy Jeep owner

1 de jun. de 2011

I came in with a frequent stall when I start the car. They said they couldn't repeat it and that I only needed maintenance. After doing the maintenance items suggested, I still have the same problem, which I believe was caused by the previous repair I had done in this shop.

Chrysler Fan

1 de jun. de 2011

I had a number of items repaired including a non-working Air conditioning system, and purchased a new set of tires at the comparable price of "discount tire dealers". Everything was to my complete satisfaction.

Gator

1 de jun. de 2011

Always do a great job in getting me in-and-out on time and finished to my satisfaction.

Dayna

31 de may. de 2011

I am absolutely amazed at the service level of this dealership. This is the second used card I have bought from them. Each time is more pleasant than the last. They are so hospitable, understanding, fair and even caring. They remembered my daughter. They remembered my face. They remembered my needs, and the best part, they took care of them all like I was their own relative. I HIGHLY recommend you go to Ed Voyles Chrystler Dodge Jeep for ALL YOUR CAR NEEDS! They are a diamond in the rough...!

MikeK

31 de may. de 2011

Great shopping experience with Matt the sales rep. He understood our needs in a Wrangler and matched the car for us. He came with a great price and stated we could take the car home that day. Once we hit the Finance person it was a different story. He stated since we had a car loan we could not get approval for a second car loan. I stated if we needed more money down we can do that, but he stated he could not get us a loan for any amount. Very displeased since the sales person stated all things were sound and we could take the vehicle home and the person in finance stated the loan was approved to him.

Big Rich

20 de may. de 2011

Bought online. Never set foot in dealer. Great deal and great experience. Highly recommend.