Francisco Luken

15 de ago. de 2016

Great service, verry helpfull sales consultants, just made car buying a nice time!!

Kenneth Bianchi

2 de ago. de 2016

Had a great experience at Ford. Joe and Aaron were great to us. They were very informative and not too pushy. They truly did want to help and have us their best service.

Delia

19 de jul. de 2016

I took my car in for service and they were fast and extremely courteous. The mechanic came out right away with what he thought needed future fixing. Estephany was extremely helpful and had great customer service. I'm surely taking my vehicle back to El Centro Ford to get service. Thank you El Centro Ford for such a great team... Kudos!!!!

Rafael Toba

12 de jul. de 2016

Thankyou for the business...and Your excelente servicio

Victor Romero

11 de jul. de 2016

I arrived at 8:15 on july 4 and the car was ready in 45 mins. Very fast service

Mariana Ibarra

8 de jul. de 2016

We bought a 2017 Lincoln MKZ. Staff was very helpful and knowledgeable.

Monica Wong

7 de jul. de 2016

Eddie? ( I think that was his name!) was really helpful! I went in for a routine oil change and had been going to other places to get it done prior. Unfortunately, they neglected to tell me my air filters were a mess, and when it came time to recommend changing them, he brought them over and showed them to me and was not pushy at all about asking to see if I'd like them changed. I gladly accepted and feel they did a thorough job with my car. They also finished promptly. Definitely found my new oil change place!

Alfredo Hernandez

6 de jul. de 2016

Nice experience and did not take long for them to take care of my car

Don Rowean

4 de jul. de 2016

Daniel , at the Quick lane in Brawley was very helpful and explained the entire process , It was quick and very easy, and Also I enjoyed not having to Drive all the way into El centro to have my car Serviced,As a long time Resident of Brawley I am very glad your here, also the cars and the staff of sales people that are working at the used car lot were all very nice, thanks and keep up the great work

Carlos Uribe

1 de jul. de 2016

excellent service, fast service, i like it because it's local and so convenient to get your automobile service.

Andres Lopez

1 de jul. de 2016

Very satisfied with the work most likely to recommend friends and family

Betty Zinn

16 de jun. de 2016

Everyone was nice. But 3 1/2 hours there, was way to long. I like my Ford Escape.

Reynaldo Meza

11 de jun. de 2016

I like to say thx for your helping me getting the car my wife wants a white ford explorer

James Sherman

10 de jun. de 2016

The staff is always so helpful and knowledgeable. They always do an excellent job. Thank you

Joseph Finnell

6 de jun. de 2016

Always great service and convenience . Love the shuttle service.

David Watson

6 de jun. de 2016

Mr. Mercado was great. He was extremely helpful and kept me informed with what was happening. Very pleasant gentleman. The work was completed in less than a day.

Priscilla G.

2 de jun. de 2016

Stephanie was very professional. She was friendly, attentive, and helpful.

Abelardo Hernandez

30 de may. de 2016

Went in and oil change was done in about half hour.

Mary Jauregui

20 de may. de 2016

These guys did everything to make sure they found what I wanted. They even went to another state to pick up my car! Will definitely keep doing business with them!

Wilfredo Oquendo

12 de may. de 2016

Thanks for this source....very good service. Only I see today, that the price is increase. That is a big news for me. It's much better that if you give discount for being client. Thanks...

Larry Zinn

11 de may. de 2016

What I wanted done and needed done were done. It doesn't get any better than that !

Ricky Munden

9 de may. de 2016

Professional staff was nice and polite , do great work

Mike Carson

9 de may. de 2016

Really liked the service man we dealt with. Very professional and yet friendly and caring.

Zander Mcdaniel

6 de may. de 2016

good to work with, but I have called the salesman to let him know a backseat floor mat is missing and the owners manual is missing and even though we spoke to him he has not returned a call to let me know what he will be doing about it.

Jared

3 de may. de 2016

My truck runs great after being serviced. I apprecoate the professionalism of A.J. in coordinating the repairs and keeping me informed as to progress and estimated completion time. It went very smoothly overall.

Juan Chavarin

29 de abr. de 2016

Since day one ,my Escape has gone to the dealer for oil change or schedule maintenance.

Janie Robinson

28 de abr. de 2016

My car type is a 2014 Fusion. I was given excellent service by the service writer Eddie Sampson. The actual time wait for my oil change was less than 30 minutes so I consider that excellent service.I will definitely recommend this company to my friends

Jose A

26 de abr. de 2016

I travel 13 miles to take my Ford Fiesta to Quick Lane in El Centro Motors because I get professional assistance and great customer service. What I thought was a failing tire sensor turned out to be a tiny screw stuck in one of the tires. Great job Quick Lane technicians. Their great service, their attention, and their professionalism is what draws me to take the drive to El Centro Motors.

Adrian Patron

25 de abr. de 2016

Great customer service and friendly atmosphere with speedy services

Kevin Vaughn

22 de abr. de 2016

I have a 2011 Mercury Mariner that I purchased at El Centro Motors with a maintenance package. I have had it serviced by EC motors and Quicklube for the life of the vehicle. I never need an appointment and the service is prompt, efficient and thorough. The desk team at Quicklube explains what was done and even makes suggestions about upcoming issues and check up timing .I don't think I will buy another vehicle without a maintenance package as it has been so easy and more than worth the actual cost of the package to me.

Albert Esperanza

13 de abr. de 2016

Since you open quick lane in brawley it gave us consumer less waiting time in quick lane El centro in by 07:30 out by 09:00 amthanks And Tony knows his customer service he has worked all over the valley before arriving to el centro quick lane and I miss the car being wash

Regena

11 de abr. de 2016

The service is always quick, efficient and sales people are always friendly and attentive,

Roseta Barela

10 de abr. de 2016

My experience was great as always. Staff always cordial and ready to help you.

Erica Kura

5 de abr. de 2016

Danny Nevarez very helpful answering my questions on routine oil changes.

Jack Marquez

5 de abr. de 2016

Great customer service! I would appreciate a complimentary car wash like most other dealerships. I also think that appointments should be made available.

Cheryl Williams

2 de abr. de 2016

We purchased a 2016 Explorer Limited. Leo and Carlos were extremely helpful in helping me decide which vehicle was perfect for me. I had a certain "wish" list and they are able to help me get the vehicle I wanted. We have purchased all of our work and personal vehicles from El Centro Motors over the past 20 years and would not go anywhere else!Thanks Leo and Carlos!

Wallace Phillips

21 de mar. de 2016

2016 fusion, 2016 mkz, service was great it didn't take long and joseph was very helpful and forth coming about the product,I will be coming back in October of this year to see what I can add to my personal fleet.Carlos was also a big help and is always plesent and knowledgable about ford and Lincoln products. the finance papers man was also pleasant. El centro motors has a good team and I look forward to doing business with you in the future. EL CENTRO MOTORD ROCKS

Jose Lopez

21 de mar. de 2016

2016 Ford F-150 sport 4x4 Service was excellent helpful staff to understand everything

Adrian Patron

21 de mar. de 2016

I have 2012 Scion tC I found that the friendly environment and fast service has me coming back time after time. Staff is very helpful in letting know about problem areas that need attention or general upkeep of the vehicle to ensure my safety.

Constance Morris

21 de mar. de 2016

El Centro Ford Motors is located 55 miles west of our home and the drive to get there is 100% worth it. Mr. Morris, the manager goes the extra mile to make his customers comfortable during wait times for repairs. He also has a knack for hiring employees that are thoughtful, kind, considerate, and good at their jobs. They are taking good care of our Ford Connect Van because they know within a few years we will be trading it in for a Ford SUV. I can not say enough good about this auto agency.

Jose Tapia

21 de mar. de 2016

Had a great experience. sales agent helped us a lot. thank you.

Cynthia Gutierrez

21 de mar. de 2016

I took my Lincoln MKC for routine service. My car was ready in fast time which was perfect. Staff was nice and attentive. Staff also explained service done to my car and responded to all my questions.

Adrienne Reyes

21 de mar. de 2016

Our last visit was to the quick label in Brawley Cali... I love the service there and am so happy to have bought a Ford flex!

Esteban Cornejo

20 de mar. de 2016

The best place to service or have any repair on my truck

George Bell Ii

20 de mar. de 2016

AJ from service is always on top of things!! My MKX needed service and an alignment and all was completed in a timely manner!

Salvador Marquez

18 de mar. de 2016

Best thing of all. . .You are good ! no pressure at all, well dress and clean, but best thing. . .no pressure at all.. God bless you and God bless our contry too.

Inez Kuri

19 de feb. de 2016

2016mustang GT . Very excellent service very helpful and nice people .

Daniel Paulsen

1 de feb. de 2016

Fast, friendly service. In and out in no time at all.

Ben Davis

1 de feb. de 2016

we were very pleased that you had the parts available and reasonably priced. My truck was in and out, same day. Also, nothing extra was pushed on me after options were reviewed.

Gary Towner

1 de feb. de 2016

As usual very friendly, fast and efficient !!!! Tony is one of my favorite people.

Alejandro Huezo

1 de feb. de 2016

Great experience, my visit to there was worth every minute of my time, service was awesome. I would definitely recomend El Centro Motors as my FIRST CHOICE to buy a car. The staff was very nice and helpful they answer every single question I had.

Ronda Kramer

30 de ene. de 2016

routine oil change. staff was helpful as always. very prompt service.

Guadalupe Casteneda

26 de ene. de 2016

Always good service, they are honest in regards of what needs to addressed right away and what can wait. I like that I do not feel pushed into repairs or maintenance that is not necessary.

George Martinez

25 de ene. de 2016

2010 jeep/ very good service and staff. and the buying part was very easy and fast and this is my 3rd vehicle that I purchase from this dealer in El Centro and Im planing to stay with them for any future puchases.

Steven Davis

21 de ene. de 2016

everything was fine with my recent visit to quick lane for the works thank you

Tari Chastain

19 de ene. de 2016

Went in for an oil change and found out I had two bad tires and my front tire rods needed to be changed. Car runs a lot better. Thank you so much.

Anthony Daniloff

15 de ene. de 2016

Quick and realiable service. Knowledge of prior work done or work that needed to be done.

Virginia Hinshaw

15 de ene. de 2016

Everything went perfect. Every thing was done as promised, on time.

Arturo Jerez

15 de ene. de 2016

best sales staff ever seen , really know there product

Benny Fernandez

13 de ene. de 2016

Satisfied with the service, and happy to see the same people there. Service time as informed and on time. Thank you.

Robert Diaz

13 de ene. de 2016

We purchased a 2015 Focus,which was recommended by Jesse as our first choice was a little above our budget.It was a great choice we love it.

Arturo Ramirez

12 de ene. de 2016

Fusion 2016, Great Service, Thanks to the staff, they where very helpful

Benjamin Malagon

12 de ene. de 2016

The staff was very helpful.Having the 15 point inspection every oil change really helps me know the condition of my car, and plan for any services or parts.

Paul Vivirito

11 de ene. de 2016

Jose Mercado has been helping me with the service for many years now. I'm now on my fourth ford product and as always, Jose provides great service advise.

Fred Rooney

3 de ene. de 2016

You are a good company, but held the car all day from 8:00am to 5pm for routine oil change and check. Confusion as to whether or not to go quick lube or EC Motors. Aren't you one in the same?

Irma Perea

2 de ene. de 2016

Service always great , Tony explain to me what was done, and what my escape will need eventually

Jaime Duenas

1 de ene. de 2016

Good job. AJ, the technician that helped me was really helpful and attentive. The service was quick and easy to understand. Thanks

Randi Johannis

25 de dic. de 2015

I was traveling with my F150 when an oil change was needed. I had forgotten to ask to check the rotors and brakes. During the oil change, the service technician noted the brakes needed attention which included rotor maintenance. Thank You for catching those details!

Matthew Harrell

24 de dic. de 2015

Your staff was very good we had great customer service

Donald Vanzant

22 de dic. de 2015

The recommendation for new tires for my Ford Taurus has been completed. I do not like continual phone calls nor emails reminding me. This is a new facility which has been added to the dealership. It is not appreciated.

Benino Martinez

22 de dic. de 2015

The service department is great the sales department is bad. They have no respect for the customers and do not tell the truth,

Rex Davidson

21 de dic. de 2015

Repaired my 1999 Ford F150 pickup, great service and helpful staff.

Maria Nava

21 de dic. de 2015

Everything was great. The service technician was very nice, very helpful. The service technician quickly received our work order he was quick and getting everything on its way. He called us and notified us when the vehicle was ready. We love the fact that Ford has a transportation shuttle for its service customers that's always a big great help and a big plus since we have busy schedules. Everything on the vehicle is great, feels great, handles great the issues on our vehicle were greatly addressed and taking care of. Great job and a big thank you. Thank you for making sure our daughters vehicle was in tip top shape and making sure everything was inspected and everything was in working order as we worry about our daughter in a natural way about driving but knowing that she's in a safe vehicle functioning properly is one less worry we don't have to worry about.. Thank You Ford

Diana Lohr

19 de dic. de 2015

I was told the day before I went in for new tires that I only needed two new tires and the next day it was 3. I had had a tire repaired the day before when this came up. I don't know why they did not see other the first day. They did refund my $15.00 repair fee from the day before.

Jennifer Mellon

18 de dic. de 2015

We had car problems on a Friday afternoon. The service department immediately saw that we needed a new battery, and we were quickly on our way. Mick and Jose were extremel helpful.

Christopher Yeager

17 de dic. de 2015

Friendly and competent staff create a very positive impression. Excellent communication about the service of the vehicle buildson that first impression. Good work on the car caps a fine customer experience.

Luis Nunez

15 de dic. de 2015

All the time we received the best attention in Quick Lane. More the last visit. Thank you.

Craig Elmore

10 de dic. de 2015

GREAT SERVICE,, GREAT PEOPLE,,I WOULD NOT GO ANYWHERE ELSE !!!THANKS MIKE AND EVERYONE AT ECM

Suzanne Rutherford

5 de dic. de 2015

Excellent service and it's in my hometown. Service was performed on time.

Daniel Paulsen

5 de dic. de 2015

Great service as usual... This is the last time I will ever fill out one of your surveys if you insist I write a fricken book to boost your egos.

Lee Quarcelino

3 de dic. de 2015

2010 F-150 Danny is a great service advisor. You need more people like him. Some of them are very pushy.

Vanessa Guzman

2 de dic. de 2015

Danny was very helpful with talking to me and explaining to me what was the issue with my car. Tony was also helpful in getting my car out very quickly and efficiently. Overall my experience was good.

Manuel Flores

1 de dic. de 2015

The staff was very helpful and made the deal happen within my budget. A smooth first time experience at a dealership.

Kayla Gonzalez

30 de nov. de 2015

Everyone was so helping and kind. i had a great experience!!!

Robert Blakemore

30 de nov. de 2015

Brought car in for recall. They order the parts ahead of time. Car was ready by noon...Great job.

Patricia Meyers

28 de nov. de 2015

I have been doing business with El Centro Motors for many years. I buy Ford vehicles because of the quality of the product. Keep it up! Suggestion: Figure out how to allow the "Moon roof cover to be opened part way." This allows it to be open without the sun blazing through.

Allen Hartsock

27 de nov. de 2015

I had an appointment to have the moon roof repaired so i took my Lincoln in at the appointed time. I was later informed that they did not get to it that day so i had to leave it additional days for the work to be completed. They did offer to provide me with a car but i did not need one. It seams like if I had an appointment that they gave me they should have gotten to the job that day. The end result was a good job.

Kathleen Haars

17 de nov. de 2015

Eloi was the gentleman who first greeted me when I arrived. He explained what I needed to do to turn in my leased vehicle. Then he proceeded to drive me around the lot until I found the perfect vehicle. And I did!The finance dept was super...thanks Cedric! El Centro Motors gets my vote!

Cristina Roberts

16 de nov. de 2015

Since I moved to Imperial Valley I have been your costumer for 15 years my cars have been purchased at El Centro Motors and the service for my cars that always have been in perfect conditions under the care of your team I can only say Thank you

Alan Chan

16 de nov. de 2015

After telling the service advisor about greasing my vehicle, I checked the upper and lower ball joints to see if they were greased, and they were not. I went back to the service advisor and let them know it was not greased, they promptly took my vehicle back on the rack and greased both upper and lower ball joints and steering linkages. I should not have to tell service advisor that the steering, and ball joints have grease zerks. But other than that, I hope next time they will check.

Diana King

16 de nov. de 2015

I went in not expecting to buy anything because of my credit. The sales staff were friendly, helpful, and amazing. I will definitely go back when it's time for another car. I will recommend them to everyone. I am very happy with my car.

Joe

16 de nov. de 2015

I was contacted and told my vehicle had an open recall. I was contacted by a "Jose" I failed to get the last name and when I went in on 11 Nov, I went to a Jose Mercado. I told him that when I bought the car it was late a night and the sales manager stated that they owed me a car detail since no one was there to do it. I said no problem the next time I bring it in it can be done. He agreed. I asked prior to leaving my car if the detail could be done, Jose stated yes. When I picked up the car it was not done. I asked why and Jose said they don't wash cars. I explained the situation and he stated "oh yes, I remember. When you bring it in for an oil change we will do it." I explained that I work in Calipatria and cannot always make it to El Centro and that is why I asked prior to service of the vehicle.

George Wallet

12 de nov. de 2015

2015 F-150 sales people were great and very knowledgeable about their line of vehicles.This is the second vehicle I bought from El Centro Motors and I will continue to buy from them.

Joseph Finnell

12 de nov. de 2015

I am a happy customer! My experience is nothing but great

Juan Chavarin

10 de nov. de 2015

2015 Ford Escape, service was great and staff was very friendly

Jesus Burgueno

8 de nov. de 2015

They were very professional, friendly, and excellent service.

Chirstian Borboa

6 de nov. de 2015

Full car inspection, fast service, clean place, polite employees. No appointments I just arrive and my car gets serviced!! 10/10

John Soto

4 de nov. de 2015

I am always pleased with the service, the work is done on time as promised. I am called once the work is complete and prices are of great value.

Lorena Galindo

2 de nov. de 2015

Good experience,fast and friendly,had detail and knowledge on my vehicles needs.

Dennis Downs

31 de oct. de 2015

Taurus 2013 had a recall on door handles. Everything was completed as soon as the parts were available.

Arthur Green

29 de oct. de 2015

Excellent work, I enjoy going there to have my vehicles service.

Dee Cato

27 de oct. de 2015

I purchased tires. Everyone was very helpful. I'm so glad you are in Brawley!

Richard Fragale

27 de oct. de 2015

Other than it took longer than the time estimated, the service was excellent and the employees were professional and courteous.

Wilfredo Oquendo

23 de oct. de 2015

EVERYTHING GOOD....FRIENDLY AND GOOD OFFER. GOOD JOB IN MY VEHICULES AND ALWAYS ADVISE FOR ANY DETAIL FOUND IN THE MAINTAINANCE OR REPAIR.THANKS

Elvira Medina

21 de oct. de 2015

good. friendly and timely. Coming from previous dealerships I would suggest visual and comfort improvement on the waiting room on the quick lane service. They are friendly but the waiting room could use an improvement.

Wilfredo Oquendo

19 de oct. de 2015

Excellent treat, service....and even more good discount. thanks...

Robert Lawler

16 de oct. de 2015

We purchased an F-150 Platinum. The service was fantastic and the staff was very knowledgeable. It was the best experience at any dealership.

Alejandro Navarro

16 de oct. de 2015

The service was done pretty fast and was out of there in no time. Only bad thing was couldn't get a car wash

Charles Mazon

14 de oct. de 2015

Service Manager very courteous and professional. Very knowledgeable.

Angelica Ramos

10 de oct. de 2015

I was please with the service and your staff was really helpful.

Mary Hyde

9 de oct. de 2015

Ford Fiesta. Fourth recall. Staff was friendly and helpful. Service ok.

Christina Bojorquez

7 de oct. de 2015

Arturo Barba was awesome like always this is the 3rd vehicle we have bought from him and the staff for the most part was very good. With the exception of the lady were we were signing the papers we almost walked out and not make the deal because of her

Doyle Godwin

6 de oct. de 2015

On 10/1 I needed to service my F150. Not having an extra 2 to 3 hours that day and needing to have I serviced I decided to try the Quick Lane shop here in Brawley. In less than an hour I was done and back home!

Jose Alarcon

5 de oct. de 2015

I have heard the bad stories about El Centro Motors; however, I recently had a problem with the latches of the doors of my 2012 Fiesta and took in for service. As soon as I arrived, the floor supervisor greeted me and introduced me to a service rep--Jose Quintero. Mr Quintero explained to me in detail that Ford would change all 4 latches due to a Recall--free of charge. They were going to provide me a rental at a later time. I went to work. A couple hours later they notified me that they had the parts in stock and that my car would be fixed by noon. And so it was fixed and I picked it up at lunch time. This was so not like any stories that I have heard from family, co-workers, and friends. El Centro Motors really came thru when I needed them. Thank you.

Paola Ruano

5 de oct. de 2015

I always have the great experience. Great customer service

Mickey Mouse

5 de oct. de 2015

Your receptionist was very friendly and cooperative with me.

Ramona Ramirez

4 de oct. de 2015

I Had the car oil changed, Great service. Thank you

Robert Martinez

1 de oct. de 2015

Great staff and excellent experience which is why I purchased two vehicles for my wife and I

Gabriela Gomez/vani gomez

30 de sep. de 2015

great, only thing was that my car was ready and they waited 15 minutes or more, and I was standing up for a while and it wasn't busy at all. I miss my dental appointment and a 30-45 minute job took 1 hr. 45 minute. so hopefully these reviews help out. thank you...

Nancy Gaston

30 de sep. de 2015

Fast service and very helpful. Appreciate their suggestions for further service needed on my vehicle

Lloyd English

29 de sep. de 2015

F 250 King Ranch 4x4 Aaron was excellent salespersonHe set up all the sync items that we had no idea how to handle

John Sharpe

24 de sep. de 2015

I was a little upset because the problem couldn't be found and you had to keep my car so long. I am grateful that you gave me a rental, you did find the problem and I believe that you were perfectly honest with me. Thanks.

David Watson

23 de sep. de 2015

Staff did a good job. Mechanic answered all questions

Janet Gruis

14 de sep. de 2015

The service was good and done in a timely manner for the oil change

Mauricio Lam

10 de sep. de 2015

Tony is a great asset to your company, his recommendations are always welcome and he is got the best attitude towards service.All of this reflexts in great service to the clients, keep uo the good work!

Yolanda Romero

7 de sep. de 2015

I submitted my request for a car online and was immediately contacted by Elloy V. We setup an appt to look at the cars. I was looking for a Focus for my daughter. The entire experience was amazing. I was given excellent financing and was offered incentives by Luis S. I didn't even know existed. My daughter is very happy with her beautiful ruby red Ford Focus and I am highly satisfied with the level of courtesy and professionalism in which we were treated. I will definitely recommend El Centro Motors to my family and friends. Thanks for making us feel so special.

John Banda

7 de sep. de 2015

Esteban Cornejo the service advisor did excellent. The quick lane location is also excellent and clean.

Jesus Villegas

6 de sep. de 2015

Explorer 2015 and the service was good, and staff help me a lot

Cornelio Leyvas

6 de sep. de 2015

The people there are very knowledgeable and pleasant very satisfied

Quentin West

4 de sep. de 2015

I rated service "excellent" after Mick the manager stepped up to the plate and corrected a poor pricing quote. I rated recommend to friends as "Neutral" as I am not sure if my friends will get good service or get ripped off with non-competitive pricing...Service and pricing was not good at first. Then after talking to manager, Mick, he really helped out! If it wasn't for him I would have left and gone to Sears or Pep Boys, which both gave me a cheaper price. Mick came back and matched it and now I'm really happy!They did service my wife's car and now her ac stopped working.... not sure what or why...? I'll take it back to see if they can help, but first I'll make sure to talk to Mick, because the guys at Quick Lane don't do any discounts or customer service.I had a big problem with the rebate department and filed a complaint with Ford Corporate Office. Hopefully it will all be ok. I use to service all my vehicles there since 2006, then left because prices got too high but are now looking to return for better pricing and service. I like the dealership, that's where I bought be truck and have friends that works there, so yes, I would like to support them, but only up to a point.... If pricing continues to be out of market pricing then some changes would have to happen...

George Martinez

2 de sep. de 2015

2014 F150 4X4. VERY GOOOD SERVICE.AJ TOOK CARE OF MY TRUCK.

Kevin Vaughn

2 de sep. de 2015

I was very pleased with the turn around time. This was the fastest service ever. I have used QuickLube since I bought this vehicle.

Fernando Falcon

2 de sep. de 2015

This is my favorite place for servicing my vehicle. Just got a brand new battery installed.

Enrique Alvarado

1 de sep. de 2015

Everything was handled expeditiously and professionally good job!!!

Shannon Carrillo

1 de sep. de 2015

It was fast and they were really nice. They did I good job fixing my car

Arlene Dominguez

31 de ago. de 2015

Great service and Great customer service from the people of Quick lane

Manuel Vasquez

26 de ago. de 2015

I took my truck in on Friday morning I was told the work would be done in a day and a half but it was not ready until the following Wednesday.

Gloria Maciel

25 de ago. de 2015

This is my first time buying from El Centro Motors and I had an awesome experience. The moment I arrived, I was greeted and everyone was very helpful. After choosing the car I wanted,a 2015 Escape, the sales person went through all the features about it. Before going in to start the paper work, he made sure I was happy with the selected car. Paper work went faster than I expected, even though I was explained everything on the papers I was signing. Overall I had a great experience and will defintely buy my families future vehicles at El Centro motor.

Michael

24 de ago. de 2015

There was really nothing different about this visit. I've always been treated well by the staff and the prices are fair.

Joel Walton Jr

21 de ago. de 2015

This is my 3rd purchase for myself and I have taken 2 sisters and 2 of my children to El Centro Motors to buy vehicles. I will not buy anywhere else. From the salesperson to the sales managers they are a top notch team.

Carlos Espania

20 de ago. de 2015

I called regarding A/c service, and the lady was able to answer all my questions correctly. I arrived with my vehicle and had it serviced. It was done promptly and on time, I got a call back with the needed parts. So I was attended nicely by the clerk and left off happy.

Elifonso Nava

18 de ago. de 2015

Great service. Courteous and knowledgeable staff. ??

Lisa Solomon

17 de ago. de 2015

The staff did a very good job in replacing the battery that was still under warranty. I didn't mind the wait, as they made sure that everything was done properly before I left.

Ralph Young

17 de ago. de 2015

Great service and the salesman very attentive. Thanks for making buying process fast and easy.

Valued Customer Iv Termite Pest Control Inc

13 de ago. de 2015

I use this dealer for all maintenance. My only complaint is that the service is way too slow. It just should not take so long to get the work done.

Diana Lohr

10 de ago. de 2015

I needed to replace a battery which was under warranty on a Saturday afternoon and they made it happen. Whenever I use QuickLane the staff is always very helpful and courteous as well the people at the dealership in solving problems

Carlos Uribe

10 de ago. de 2015

I took my car in to quick lane i was very happy with their service. It is so much convenient now that there one in my hometown love it.

Casey Mcgill

10 de ago. de 2015

My vehicle is a Ford Raptor F-150, which takes a little more time, as the skid plate cover has to be removed to get to the oil filter. The staff took the time to show that to me the first time I had it serviced (a couple years ago). Your shop is the only shop that has ever serviced my Raptor.The staff is good. It takes a little longer, but I would rather sit there longer, to assure it's done right.

Marshal Mcbroom

7 de ago. de 2015

Repaired a flat just before closing on saturday while all other stores were closed in brawley

Bob Sanford

7 de ago. de 2015

we use you for service we always have anappointment because only have one truck in El centro ca

Angelica Ramos

7 de ago. de 2015

It was a good experience making business with you. I bought a F150 truck the stuff really help me and the service was good.

Ralph Urias

4 de ago. de 2015

Tony in your Quicklane does a great job. His staff is very well trained.

Julian Perez

3 de ago. de 2015

the staff at Quick Lane in Brawley is very knowledgeable and very professional, I took my 2010 Toyota Corolla to have the brake pads replaced, the car was ready in the timeline they had told, I will certainly recommend them.

Constance Morris

3 de ago. de 2015

We always enjoy visiting with the folks at The El Central Ford Dealership. Good people, friendly service. This was the first oil change for our new 2015 Ford Connect. Not sure the service people could check or even find the battery...it's hidden under the driver's seat. Crazy, huh.

Mary Bornt

3 de ago. de 2015

thanks for good service and friendly, knowledgeable staff.

Patricia Meyers

1 de ago. de 2015

I have had always had a good experience with the service department. AJ Jawanda is especially helpful as was Rodney the service manager.

Diane Curiel

30 de jul. de 2015

Very knowledgable however, a decal was not placed on my window which serves as a reminder. Somewhat disappointed!!!

Manuel Padilla

29 de jul. de 2015

Great customer service Danny was my helper and he was very helpful

Diana Chavez

28 de jul. de 2015

Excellent customer service, car was done in a reasonable time , a lot of information was given when I asked about what oil I should use

Jesus Dorame

27 de jul. de 2015

They were able to fix the problem and I was satisfied with the results.

Wilbur Holmes Jr

27 de jul. de 2015

Toyota Camry AJ is the service manager who we always go to. He is always very professional and very courteous. We like to go to him directly for warranty and any issues that come up with any of our vehicles that we have purchased at El Centro motors.

Wayne Miller

27 de jul. de 2015

AJ was very helpful. Even had rental car ready for me, When I was picked up from work I was taken directly to Hertz, did not have to go back to dealer and then car rental.

Raphael Mesa

27 de jul. de 2015

Staff was very helpful on the service and other questions that I had. Service was excellent and very quick on getting my truck in. Everything was great.

Honorio Garcia Jr

26 de jul. de 2015

very professional & courteous service rep. Attentive to to issue, very knowledgeable of policies. this rep has an excellent customer satisfaction quality.

Guy Yturralde

25 de jul. de 2015

The staff was very polite and service oriented. I went in for a oil change.

Javier Solano

25 de jul. de 2015

The service is great and the staff are super friendly definitely coming back

Steven Davis

24 de jul. de 2015

Thank You dealership most helpful fixed my f150 air conditioning

Eduardo Rodrigo

24 de jul. de 2015

The staff was very helpful. The entire process was rapid my wait time was not long. The store was clean.

Dimitri Diaquoi

24 de jul. de 2015

So I'm stationed at Naf elcentro and my car was leaking oil so what I thought, after being told that by pep boys. El Centro ford took care of me. The service was great and I would definately bring my car there from now on.

Arturo Verdugo Jr

20 de jul. de 2015

My vehicle is explorer, the service is excelent and the staff is excelent

Alan Chan

20 de jul. de 2015

It was a good experience. They tested the battery, stating it was marginal. Should have cleaned up the spilt oil better.

Cornelio Leyvas

19 de jul. de 2015

Very helpful and knowledgeable staff was very satisfied with my used ford fusion

Raymond Diaz

18 de jul. de 2015

2015 Ford Focus.The service was excellent! All the staff that was there were very helpful AND courteous.They were very prompt in asking the questions that were needed to be asked from us.The salesperson and the Financial manager were also very helpful in answering any doubts about our decision to stay with the Focus.It met our specifications.Thankyou FORD staff.

Elena Rodriguez

18 de jul. de 2015

F 150 2013 Very good service, staff very helpful.

Marcia Valenzuela

17 de jul. de 2015

excellent!! great customer service and shuttle. The only bad thing is that there is no car wash.

Richard Gonzales

17 de jul. de 2015

The service was for a gmc and we took it to this ford quicklane because we have previous experience with ford vehicles we have purchased and serviced at this dealership. We are not very satisfied with the service provided at the gmc dealer so we were pleasantly surprised it was only 30 dollars more to get it serviced at this quicklane. We appreciated the customer service and fast service provided by quicklane staff. We usually deal with Tony but he was gone. The gentleman who helped us was very pleasant and went out of his way to get the work done in a reasonable time. It proves that your company caters to customers and not the name brand only. Again, thank you for your service. We actually regret going with a GMC product because of the issues we've had with the dealership and service there. Ford takes care of their local customer whether they have Ford cars or need services for other name brands. That says a lot of the company. Thank you!

Rafael Alarcon

15 de jul. de 2015

I had a very good experience at Quick Lane. The service was fast and there was great customer service.

Yvette Duarte

15 de jul. de 2015

Took my car in for an oil change. Great customer service as always. Always letting me know what is wrong with my vehicle, what needs to be done and how much it would be.

Michael Gonzales

10 de jul. de 2015

The staff was friendly and knowledgeable about the questions I asked them. Service was quick and I will recommend friends to come here.

Joey carpio

10 de jul. de 2015

I currently own a 2015 dodger Durango which was in need of a 4 wheel alignment. Danny Nevarez was extremely helpful and I was satisfied with the work performed. A+++

Arlene Garcia

9 de jul. de 2015

It was actually 1 of the best experiences i have ever had. Friendly people and the most comfortable environment. I will continue having my car serviced there.

Lisa Solomon

6 de jul. de 2015

Despite the fact that it was a busy morning, the staff was friendly and helpful. It helped knowing that they knew the history of my Kia Sportage. The new facility in Brawley is clean and customer friendly, although it was a little warm. I will be back.

Charles Mc Whorter

6 de jul. de 2015

I have been going to Quick Lane a few years; I come away happy with the service.

Richard Baro

6 de jul. de 2015

Nice. Coffee and movie were on. Just need more comfortable seating while you wait.

Julian Perez

6 de jul. de 2015

the staff is very professional, knowledgeable and courteous, my vehicle was serviced on time and the staff took the time to go over the details with me once it was serviced. I'll definitely go back and I'll recommend them to my friends.thank you

Jesus Munoz

6 de jul. de 2015

ford focus 2015excellent attention and very helpful

Mary Wieben

5 de jul. de 2015

the quality of service for our 2011 Ford Taurus is very important. We are always pleased with the professional and courteous attention. Everything we needed was performed in a very timely manner. Fast Lane and El Centro Motors have always been friendly and a pleasure to visit.

Henry Alba

3 de jul. de 2015

the service is great friendly customer service everybody was a expert they help me took good care of my car

Lauryl Driscoll

3 de jul. de 2015

The personel were very pleasant and polite.The oil change was completed quickly.The price was higher than other places I've checked since I had it done.They tried to get me to change my air filter for another $25, but it looked fine to me.I had to go back to the shop because the "change oil" sign came on again.They fixed that.

David Velasco

2 de jul. de 2015

Great service, could improve on returning calls for status update.

John Sharpe

1 de jul. de 2015

El Centro Motors has always given me excellent service. I enjoy working with the service managers, especially Jose. This time I worked with A.J., and I found that he was just as competent.

Larry Escalera

30 de jun. de 2015

The service on my car, was and has been, very good. The representative informs me of any required maintenance.My experience at the Service Center has been very good. The showing of movies is good during the waiting for the car.

Valued Customer Imperial Valley Floor Covering

30 de jun. de 2015

Excellent service ...............................................................

Gabriel Cervantes

30 de jun. de 2015

The Service Advisor was very professional and helpful. Overall service was great.

Ricky Munden

29 de jun. de 2015

very dependable, nice workers very knowledgeable very clean

Mark Limon

29 de jun. de 2015

My experience was that the service was fast great told me about promotions going on will be going there from now on to get my all vehicles serviced there

Kirk Lyster

29 de jun. de 2015

Nissan ArmadaThe actuator for the heating system needed replacement. I provided the part Great job

Lella Daniel

28 de jun. de 2015

Staff was very efficient and fast and courteous. Thank you.

Maria Adams

22 de jun. de 2015

The young lady that attended me was very polite. Your men were a little stuck up. I walked in and it was the young lady that quickly greeted us. Your men looked up then turned around no greeting whats so ever. The services requested though, was prompt. I was in a Hurty and they fuf accomidate my time frame.Thank you.

Fred Rooney

22 de jun. de 2015

You have always provided us priority service. Thank you and keep usm the good customer service.

Rosa Corona

22 de jun. de 2015

2014 ford fusion, service was great,the staff very friendly no pressure from no one.

Melanie Valenzuela

22 de jun. de 2015

we were happy with the service that was given to us by your staff. we our enjoying having are newford escape. Thank you El Centro motors and staff.

Alejandro Lopez

22 de jun. de 2015

Great service. Only slight issue was having to wait 30 minutes more than I was told by service rep. Car a/c works great and alignment is true. Thank you!

William James

19 de jun. de 2015

They were great from the moment we arrived to the moment we left??

Rabeccah Hansen

19 de jun. de 2015

My first time to your new shop in Brawley; the staff was SUPER friendly and quick to share the options of service in a quick friendly non intrusive manner - what a pleasure! Welcome to Brawley :)

Jesus Munoz

16 de jun. de 2015

I lease focus 2015 excellent car, sales personal were very helpful.

Leticia Padilla

15 de jun. de 2015

Excellent customer service and service was super quick. Danny the assistant manager was super nice and friendly. He explained everything throughly and had great prices.

Sherman

13 de jun. de 2015

Great service from beginning to end. Everyone their was very welcoming and very helpful. Thank you for taking excellent care of us. Mr & Mrs Sherman

Juan Chavarin

9 de jun. de 2015

no story but great service, will take my chevy cruze for oil changes

Elizabeth Ruiz

9 de jun. de 2015

The team at El Centro Motors Quick lanes has taken care of my vehicles service for about 15 years. the mechanics are very knowledgeable and the office staff handle themselves professionally. they all strive to keep the customer satisfied and complete the service in a timely manner. Keep up the good work Tony and the team at El Centro Motors Quick Lanes. thank youElizabeth Ruiz

Maria Bodell

9 de jun. de 2015

Quick Lane did better then expected. Kudos to the Quick Lane Team!

Karina Calderon

8 de jun. de 2015

2013 explorer, AJ was very helpful and kept me in touch with what was going on with my car, and the car was ready when he said it would be.

Iveth Salorio

8 de jun. de 2015

They explained with detail what my car was getting done and only what it needed very friendly and quick. Thanks!?

Sarah Erickson

7 de jun. de 2015

Staff was helpful. Dropping off my car was quick and easy. Service was done as requested.

Steven Heil

7 de jun. de 2015

Staff was willing to "swap" the wheels from one car to the car that I wanted.

Wendy Rascon

6 de jun. de 2015

Everything was good , no carwash though before they would wash the car

Blake Edmondson

5 de jun. de 2015

The location in Brawley is wonderful because many patrons live there and would prefer to take their vehicles to a dealer sponsored service department. The staff at the Brawley location are very helpful and we're more than happy to chat and create a welcome invironment.

Jose Perez

5 de jun. de 2015

Friendly polite and helpful did a good job servicing my a/c

Paul Vivirito

3 de jun. de 2015

JUST had an oil change and tire rotation. It was the first service of my newly leased car. As always my car was ready promptly when I picked it up, it had been washed and ready for me. I have been going to my service advisor, Jose Mercado for a few years now and as always, top notch customer care.

Dona Bailey

3 de jun. de 2015

Excellent service. Took my car in because the alram went off for low tire pressure. They checked it out (without an appointment !!!) and fixed the problem in a matter of 45 minutes. El Centro Motors agent "AJ" did an outstanding job !!Thank you !!!

Coronado

2 de jun. de 2015

Staff was very helpful and courteous. They were also very knowledgable in their products and services.

Alicia Garcia

2 de jun. de 2015

I purchased a Ford Explorer. Service was excellent. Friendly, helpful, and courteous staff. Made me feel comfortable.

Dona Bailey

1 de jun. de 2015

Had a problem with my tire...took it in to be check WITHOUT an appointment and was helped immediately. They kept me abreast of all that was happening. Very pleased with the service. Was advised of the cost and then very surprised that they ended up taking care of the cost for me. Excellent service !!! Thank you AJ and your team !!!

Julio Prado

1 de jun. de 2015

Staff was not pushy as most of my experiences have been. Tried working with me on a good deal. Which they tried working with different situations.

Maria Beltran

30 de may. de 2015

Overall service was awesome! The staff is a real great TEAM!

Martha Cardona

29 de may. de 2015

I am really happy with my car, the staff is attentive easy to talk to and they helped me so Much. I got a used car but you can tell is well taken care of. Arturo the sales rep knew about the car and answered all my questions.

Angela Castaneda

29 de may. de 2015

Saul and Arturo were both great to work with!! Thanks!!

Joan Hust

28 de may. de 2015

We have been buying cars from El Centro Motors since 1977. Always great people and service helping us. This visit was THUMBS UP special. Jesse Cruz was our salesman. He helped with allquestions went way beyond helping me. Very nice person. Also want to thank Mike Morris for his help for the smooth transaction. Thanks Jesse and Mike

Victor Gonzales

27 de may. de 2015

The staff was very friendly and the amount of time from check in to check out was less than an hour which was appreciated. You serviced my Mitsubishi Gallant. Would not hesitate for return service.

EDNI

22 de jun. de 2011

Used car for sale at this dealership are bad, dont work. Thelie to people saying the the car is in great conditions. They say that the car will get fix and that is another lie. They take advantage of peoples need. The worat place ever ever.

joris

4 de mar. de 2007

Service rep became very defensive and haughty, could not deal with minor complaint in a friendly manner. This customer left (twice) with a dissatisfied feeling. No attempt was made to address customers' concerns.