Michael

16 de mar. de 2016

During a recent visit to Elmhurst Toyota for an oil change and Highland recall repair, I found all staff to be kind, informative, and attentive. Repairs were made promptly. I was in and out in under an hour.

Marquita

16 de mar. de 2016

Always OUTSTANDING SERVICE! !! THE BEST SERVICE EVERY TIME I GO. I HAVE GONE TO OTHER LOCATIONS FOR SERVICE BOT ELMHURST IS HANDS DOWN THE BEST!

Elaine

15 de mar. de 2016

The mechanic who checked in my car polite,helpful, followed warranty services and followed through on work done. Time to repair vehicle reasonable.

Douglas

15 de mar. de 2016

The People are always great to work with. Always professional and yet down to earth. Elmhurst Toyota has a outstanding Team.

Elizabeth

15 de mar. de 2016

The sales person Camerino Was very friendly and I felt the whole transaction was hassle free and quick. I appreciated the service and the atmosphere was nice.

Fidelmar

15 de mar. de 2016

The salesperson was very nice he worked with us in finding just the right vehicle that worked with us according to our budget. He presented us different choices and allowed us to make our own decision without the pushy feeling that you get from other dealers.

Fernando

14 de mar. de 2016

i purchase my car in lombard and the service is very bad, they made a spot free and the wiper was damaged and its very dirty inside, there is an instance performing a job without consulting me first ....not unlike here , its big different.

Larry

12 de mar. de 2016

I like the fact that No appointment is needed for oil change. Wish it didn't take an hour or longer though.

Syed

12 de mar. de 2016

Service teck explained thoroughly what needed to be done.Excellent staff friendly people . Definitely will purchase next vehicle over here.

Santo

12 de mar. de 2016

QUICK,FREINDLY AND PROFESSIONAL SERVICE THEY REALLY HAVE A TERRIFIC SERVICE CENTER AND KNOWLEDGEABLE PERSONAL,WITH VERY CLEAN AND NEAT FACILITIES A PLEASURE TO HAVE MY VEHICLE SERVICED HERE

Zbigniew

11 de mar. de 2016

Our sales person, Alex, is the best sales person I have ever worked with. Smooth and fair transaction. We will definitely come back!

Gloria

11 de mar. de 2016

Dave was very helpful and answered all our questions. Dave contacted us and advised us of the costs and services necessary before proceeding. Once the work was completed, which was very quickly, we were notified.

Louise

11 de mar. de 2016

Customer's service was great. I left my car insurance at the dealership, but did not recognize that I didn't have it until Monday morning when I was leaving for MN. I called and the salesman who sold me the car forgot his name)brought several copies of my insurance to my house.

Laura

11 de mar. de 2016

We enjoyed the friendliness of everyone we met, from sales to financing to maintenance. A pleasant experience! Recommend this dealership.

Virginia

11 de mar. de 2016

The staff was very courteous and informative, I love the comfort and convenience of waiting area. The service is exceptional!

Julie

10 de mar. de 2016

Anthony was very helpful from the moment I pulled in - patient and knowledgeable, answered all of my questions in ways I could easily understand without ever making me feel like they were silly wuestions

Joseph

10 de mar. de 2016

My experience was delightful. I brought my 2016 Toyota Tundra in for an oil change and Dave made me feel so welcomed. He answered all my questions I had efficiently and he was very knowledgeable which made me feel comfortable. If I wasn't passing through the the area and had to make a commute to get there i would for every service I needed and it's all thanks to Dave!!!!

Marilyn

10 de mar. de 2016

Seemed to be very honest and fair negotiation for my car. The salesman kept in touch with me (as I had to wait for the car to be delivered) as to the status of my order and how things were progressing - that's so important when you have made a big purchase and then have to wait for weeks! The final delivery process went smoothly - again, not something I had always experienced at other dealerships. Another thing I liked was that the salesman valued my trade and said I was turning in a nice car - many dealerships I have dealt with try to "put down" the trade-in car to devalue it. And everyone seemed to be genuinely happy for me as I drove out with the new car. All made for a very nice experience!

Dayaris

9 de mar. de 2016

The service was good. Attentive and friendly. Very clean and bright. All cars in good conditions. Will be back and reffer more people

Ramona

9 de mar. de 2016

I was treated in a respectful manner and my question was thoroughly answered. Elmhurst Toyota is a dealership that I will always purchase my cars from.

Thomas

9 de mar. de 2016

Sam Dechistopher was great. Took time to listen to my needs, and was very easy to work with. I am very happy with my purchase, the price and the attention I recieved.

Jose

9 de mar. de 2016

Very profetional , at desk servise. Very confort in waiting room , sales department very profetional , congratulation to toyota . My best experience.

Olga

9 de mar. de 2016

I love seeing my service guy, Anthony there when I come in and recognizes me right away with a great greet everytime. Always very informative and detailed information given to me. Takes care of things hassle free.

Ronald

9 de mar. de 2016

Treated me with respect and projected a sense of honesty. Employees were friendly and knowledgeable about previous work and maintenance on my car.

Dale

9 de mar. de 2016

John our salesman was genuine and honest. We would buy another car from him. The Show room was nice and inviting

Jammie

9 de mar. de 2016

They forget to check my spark plugs and did not charge me for the recall notices that were fixed while I was at home.

Benjamin

9 de mar. de 2016

Ease of dealing with the sales people. Their attention to detail & concern that you are happy with the experience

Randy

8 de mar. de 2016

The work on my care was completed to my satisfaction and it was completed within the precise time frame promised.

Magdelena

8 de mar. de 2016

our sales person was great and explained and took his time and we did not feel rushed. any question we had he was answering with a good attitude and did not make us feel uncomfortable at all what so ever

Andy

8 de mar. de 2016

I liked that my concerns were addressed promptly. I came in for my 6 month service and when I asked a question about my automatic starter, the gentlemen in the service department were able to set up a time to check it on the same day.

Alma

7 de mar. de 2016

Maggie did an excellent job. She helped me out great. Provided great customer service. She helped me out great. I ended up buying two cars.

William

7 de mar. de 2016

Answered my questions and took me through the process as quickly as possible . Transitioned me from my current vehicle to my new vehicle without issue and helped me along the way.

Diana

7 de mar. de 2016

Super friendly and helpful. Andy and Todd took care of me :) I really recommend coming here. They helped me out a bunch. I'm a first time buyer and I was extremely happy with how much they worked with me.

Joseph

7 de mar. de 2016

Quick friendly service as always. Service department greets you quickly and with a friendly smile. They access you needs, go over things with before and after.

Mario

7 de mar. de 2016

Sales rep was friendly and not pushy. He gave my wife and I the space needed to discuss our options.

James

7 de mar. de 2016

Service people and the waiting area. Third car sold and/or serviced over 450,000 miles cared for by them (one new and one at 297,000 miles).

Kenneth

6 de mar. de 2016

Our experience went real well. We contacted though the Internet and received a quick response from Tamika and she continued to keep in contact until we were able to make it in. Tamika even stayed late to help us with our new Camry purchase which we are very pleased with and received a great deal and great service. My wife and I would definitely recommend Elmhurst Toyota and go through Tamika for a great experience.

Karl

6 de mar. de 2016

Alex was a great sales person. Very good product knowledge.No high pressure, took a lot of time to explain features and answer questions.

David

6 de mar. de 2016

Geoff was extremely helpful, explained exactly what the issue was with my tire, and resolved the issue thoroughly. He was patient, attentive, and kind. I strongly recommend service at Elmhurst Toyota.

Lyssa

5 de mar. de 2016

Brian took care of me so well and told me everything my car needed to get done. He wasn't pushy and let me spread it out over time. Great customer service!

David

5 de mar. de 2016

No pressure to buy. Showroom is well-maintained and I liked the neighborhood feel. My salesperson was knowledgable and very easy to talk with.

Dennis

5 de mar. de 2016

service done quickly, service writer was pleasant and helpful, very nice waiting area, free car wash, pleasant experience all the way around

Richard

4 de mar. de 2016

service man was courteous and explained fully what my car required....The car was finished within the promised time and was spotless when i got it back

Larion

4 de mar. de 2016

Facility is close to my residence, it is friendly atmosphere, good coffee. Customer and sales person have not stressful conversation and deal was done.

Thomas

4 de mar. de 2016

I was helped as soon as I pulled in. . Done quickly. Did not try to push services on me, washed car.

Rory

4 de mar. de 2016

Internet sales Melissa Garcia was phenomenal. She took care of me from the get-go. Knowledgeable and friendly - I would definitely buy from her again. Camry is great.

Christopher

3 de mar. de 2016

very attentive in a timely manner, courteous and professional technicians. No need even for appointments especially with this kind of unpredictable weather.

Ann

3 de mar. de 2016

Took my van in for a recall notice and was fixed in just over an hour. Exactly what was expected

Laural

3 de mar. de 2016

The service department was very polite and explained the service details. The service was completed in a timely manner.Dan Briggs and his service department is top notch.

Samuel

3 de mar. de 2016

FRIENDLY,COURTEOUS,GOOD PERSONALITY,NO PRESSURE,VERY HELPFUL,HONEST, MAKES THE CUSTOMER FEEL AT EASE. I HEARD OF HIM THROUGH WORD OF MOUTH,& HE LIVES UP TO HIS WONDERFUL REPUTATION.

Elida

2 de mar. de 2016

Loved the way Maggie took care of us. Great work! She did was a great sales associate. Was very nice wonderful explained everything to detail. Loved how polite and sweet she was. Definitely going to recommend customer to see her.

Christopher

2 de mar. de 2016

Courteous and prompt service, friendly atmosphere with nice amenities when waiting and great availability. Had an issue with a window coming off track right before a snow storm and was able to get it fixed the next morning while I was warm inside the waiting room while I watched the snow roll in

John

2 de mar. de 2016

Quick service , helpful and knowledgeable staff , very polite, although I was unsure that they did not error when they told me the oil did not need changing at 16,000 miles

Wayne

2 de mar. de 2016

Everyone was quick, thou rough and courteous. Omar hung out with me while I waited. One of the best auto salespeople I've ever met. I've been in sales 20 years.

Hubert

2 de mar. de 2016

Great service!!!!! Andy Tylak is a very nice, friendly and helpful person. Very professional !!!!! Very nice place, clean. Play area for kids, great coffee.

Daniel

1 de mar. de 2016

Mr Tybek was knowledgeable, but not pushy. He had no problem letting me go back and forth driving a RAV4 and then a Camry because I was indecisive at first which to buy.

John

1 de mar. de 2016

Very friendly and knowledgeable staff. Love the free Starbucks coffee and wifi while waiting. Very nice environment. It was great that they offered to wash my car after it was serviced. Aleksander is a great salesman, he deserves a raise if he hasnt received one already.

David

1 de mar. de 2016

I called to make an appointment at 12:45 on Saturday, I was told they only take appointments for Saturday's and they close at 3pm. I said I would try to get in during the week but Bernard said if I could come in "now" he would get me in that day, immediate service. So I ran to the car and off I went, service was completed fast and they washed my car. I was extremely happy.

Vijai

29 de feb. de 2016

Excellent & prompt customer service. Nice & clean waiting area. Wonderful complimentary Star Bucks coffee. Courteous workers. Great amenities. Very reliable & dependable services. I highly recommend this branch, in Elmhurst.

Kathleen

29 de feb. de 2016

Overall good experience. The dealership is close-by. I feel our questions were answered and my daughter is happy with the car.

Coleman

28 de feb. de 2016

The salesman, Aleks, was very patient, cooperative, and well-informed. He did a nice job of explaining the benefits to owning this car. So far we love it!

Magdalena

28 de feb. de 2016

The service was superb this visit! Bernard was great. He helpful, explained everything and followed up with me while I was waiting. Great Job.

Rob

28 de feb. de 2016

Omar was not the 'typical' car salesman that does the dance between salesman and manager. That dance can usually take hours. Not once did my salesman make me feel pressured. Not once did my salesman use the typical salesman line 'what do I need to do to have you make a deal today'Within 30 min my salesman was able to come up with a number that was not the cheapest I found but it certainly was the easiest number to get.

Petraq

28 de feb. de 2016

The service was outstanding. The staff is very helpful. It was a great experience. I would recommend it to my friends.

Miguel

27 de feb. de 2016

The reason I keep going to Elmhurst Toyota is that they treat me as a customer and not a $ sign from the time I go in to the time I get my keys back. Great people

Bruce

26 de feb. de 2016

Prompt attention. The problem was not really a problem, just a peculiarity of the Prius. The service people were helpful, patient, and helpful.

Douglas

26 de feb. de 2016

Being able to get in and out in a reasonable time frame considering the work being done. waiting area facilities were clean and comfortable.

Diana

26 de feb. de 2016

Efficient and cost effective. Nice waiting area. Easy to pull into garage. Immediate response. No waiting. Friendly service person. Very nice experience overall.

Craig

26 de feb. de 2016

Timely, friendly, informative. Good coffee. I had a very nice experience. twenty words is too many words . You should require fewer words.

Roderick

26 de feb. de 2016

I was happy that I didn't have to schedule for an oil change. It was first come first serve. Also, a very clean place.

Patricia

25 de feb. de 2016

Advisor told me items that needed addressing when I brought my Prius in for Service... Was able to complete in a timely manner....

Sylwia

25 de feb. de 2016

I recently purchased 2016 Rav4 from Aleksandr who is extremely professional and knowledgeable sales representative. I would recommend him to my friends and family!

Mouna

25 de feb. de 2016

I was able to manage wait time well and was given the option to perform service that was needed most on the car, rather than fixing everything at once.

Bogumila

25 de feb. de 2016

Everything was great! My appointment was on time and I didn't have to wait too long. The waiting area was clean. The person who took care of my car was very nice. Thank you Toyota!!

Theresa

24 de feb. de 2016

When I first got there, I met Peter and asked him, if we could do the process with some speed because my wife did not feel well. Pete had the knowledge to be thorough, polite and quick. It was very impressive.

Linda

24 de feb. de 2016

My service associate was polite and helpful and promised having my car worked on as soon as possible as I had a long wait and a very long drive home.

Timothy

24 de feb. de 2016

Prompt and courteous. Vehicle was done same morning I dropped it off and for a reasonable fee. Thanks Elmhurst Toyota for the exceptional service and rapid response to my problem.

Amy

24 de feb. de 2016

Quick, and working with Dave Hsu is always an enjoyable experience....which is important to me, when I have to take my car in for normal maint.

Roseanne

24 de feb. de 2016

I consistently experience good communication, expert service and the best and most comfortable waiting room ever at the Toyota Dealer in Elmhurst, Illinois

Sandra

24 de feb. de 2016

My service advisor was friendly, efficient, made certain that work done was actually needed, and carefully discussed all needed work before it was done as well as after it was completed.

Muzio

24 de feb. de 2016

I had bought another vehicle from this dealer last year and i was very happy,this year i was in need of another vehicle for my wife so i came to elmhurst toyota again.The results were excellent especially the help i received from my salesman Steven M.Salidas G.M.James Magnelli,i am very happy and i will be back if i need to,also i will refer any body i know they are in need of a car,Thank you for your patience.Muzio

Jill

24 de feb. de 2016

Steve Salidas was great and I appreciate his time and patience! This is the third vehicle my husband and I have bought or leased from Elmhurst Toyota. Finance process and service department is excellent as well!

Richard

24 de feb. de 2016

Staff is pleasant. Work done is satisfactory. Dealership is impressive. The selection of new cars is large. They are good cars.

Margaret

24 de feb. de 2016

Our salesperson, Maggie was knowledgeable, personable and very helpful. She did a great job of having everything ready for us when we arrived. She made the purchase an easy one.

Richard

23 de feb. de 2016

The service advisor gives good and fast feedback. The service was done correctly the first time. Any needed repairs were well explained.

Janet

23 de feb. de 2016

I like that I don't need an appointment for regular servicing of my car.I like that I am greeted and the work is set up within a few minutes of my arrival.I love that you have "ladies day".

Alicja

23 de feb. de 2016

ANDY TYLAK was Very Friendly, helpful, wasn't too pushy when me and my husband were buying a new car Toyota Highlander. Very Professional!!!!! Anthony from service departament, Mellisa the internet sales rep were Great !!!! Very nice service!!!!!!!!!!!!

Jake

22 de feb. de 2016

They have a very nice facility, We were able to see and test drove the vehicle we plan to see. The vehicle was nice but had a little trouble with windshield fluid line not working at first. We like the vehicle but not ending up buying because price wasn't as promised over the phone and 2hrs drive down the drain. Very nice clean facility, just not the deal.

Chris

19 de feb. de 2016

I really appreciated how authentic Omar felt during our transaction. He was very understanding of our situation. He helped us look at all our options and was in no way pushy.

John

18 de feb. de 2016

Sam was amazing and answered all my questions. 5 star service. Will come back again. Look for Sam for your car buying needs.

Carol

17 de feb. de 2016

The service rep was very curtious and explained things clearly as well as the costs involved. He let me decide what I wanted done as far as maintenance. The waiting area is extremely comfortable and appealing. The coffee is most appreciated.

Sheeba

16 de feb. de 2016

Elmhurst Toyota is a dealership with integrity, with great People, fabulous attitude... Super place to do business, where people actually care about your new car buying needs.

Marilyn

15 de feb. de 2016

Prompt and courteous service. Only performed services required. Checked for recalls. Free coffee, wifi, and tv in waiting area, as well as USA Today paper

Eugen

15 de feb. de 2016

Everyone at your dealership wonderful ...beginning with our salesman Eddie and ending with the guy that works in the back in the service department Anthony,an absolutely delight talk to...and because of the excellent service we are thinking to come back to your dealer for our next new car.Thank you for your service!

Carmen

15 de feb. de 2016

I love the welcome I received after having such a bad day. Your service department just made me feel really good. And the rise in my dash broad add to wonderful service I received that evening. Thank you

James

15 de feb. de 2016

Very fast & efficient service. Our buying experience was hassle free. Customer service in repair area was excellent. No appointment needed to obtain service is a nice benefit.

Asim

15 de feb. de 2016

I dealt mainly with Mr. Sam DeChristopher. I had made clear what my objectives were. I gave him a reasonable offer after considerable research with a little room for profit for the dealer, and he came slightly under it. All buyers of new cars spend considerable amount of money. What they need is someone who would listen to them. We did not waste each other's time. I am extremely satisfied with the transaction.

Shirish

14 de feb. de 2016

Very supportive sales consultants. (Sam and Mellisa)Car was clean when delivered. Price negotiations were clear and got the car at the same discussed prize. Paperwork was easy and fast

Rosanne

14 de feb. de 2016

The service department was polite and courteous. The oil change was performed quickly. The service technician was friendly. I definitely will be back for future service and repairs.

Amina

14 de feb. de 2016

Even the wait period was long, the waiting area was pleasantly nice. And someone came to follow up with me.

Peter

13 de feb. de 2016

Excellent great customer service. My vehicle was fixed when promised. Very happy which is why I continue going there. You are very good.

Virginia

13 de feb. de 2016

Your technician, Jeff, was very professional, knowledgeable, and helpful. Facility was very clean. Initial reception of customer can use improvement.

Nancy

13 de feb. de 2016

How well mannered Bernard was and how quickly the work was done. He also answered some questions I had before the service was done.

Kate A

13 de feb. de 2016

Great people, great service. Very easy process and quick considering. I'd recommend to anyone. Alex is the guy!

Isabella

13 de feb. de 2016

Friendly customer service and not a long waiting for oil change. Everything was explained of what needs to be repaired.

Robert

12 de feb. de 2016

Everyone was nice and polite, service center was clean, blah blah, blah blah, blah blah, blah, blah blah blah blah blah blah

William

12 de feb. de 2016

Tommy was very friendly when I arrived and helpful when I had questions about the wear on my car. I appreciate his Honesty about what needed to be done now and what could wait. Virginia, the woman who helped me with a rental for the day was terrific as well.

Michael

12 de feb. de 2016

Personal service, quality of work and management. Low turnover. Easy access to vehicle service history. Friendly, comfortable surroundings. Easy to get appointments.

James

12 de feb. de 2016

It was a very laid back and non-aggressive experience. We worked with Steven Salidas and he was great. I really appreciated the fact that he worked with us to find the right car rather than pushing us into something that wasn't the right fit.

Philip

11 de feb. de 2016

I really enjoyed the fact that my sales rep (Alex) wasn't too pushy and made buying my first new truck a fun experience for me. He was very knowledgable and was able to answer all of my questions without hesitation. He had my long term interest in mind when buying a new vehicle and worked with me to fit within my budget. Over it was an amazing experience.

Barbara

11 de feb. de 2016

All of the employees from the service department employees to the business office are professional and friendly. Willing to answer all questions with a smile.

Joanne

11 de feb. de 2016

forthright, honest personnel. outlined all available options. no "hard sell" tactics used in effort to "upsell" - just straightforward advice. much appreciated

Athena

10 de feb. de 2016

Excellent customer service. Salesperson was very helpful and explained in detail regarding the car. Furthermore I met the Service Dept. Staff which explained service appointments.

Glen

10 de feb. de 2016

I was able to stop in after my work day to fit my schedule and it was very quick and easy.

Jesse

10 de feb. de 2016

Very quick and expert advice. The service are was very clean and I was taken care of instantly. Will be back again.

Lauren

10 de feb. de 2016

Dave was very patient and personable. He truly made purchasing a car an enjoyable experience. He described the features in a clear and concise manner and was incredibly knowledgable.

Howard

9 de feb. de 2016

The extra time Tom took to get my questions and isses on my Hybrid answered. He even had the company rep come and check out my vehicle.

Jordan

9 de feb. de 2016

My salesperson Melissa and the Finance Manager were excellent throughout the process. This was my best experience ever buying a car.

Muriel

9 de feb. de 2016

POLITE, QUICK AND COMFORTABLE WAITING ROOM...NICE WASH...GOOD COFFEE...KEPT WELL INFORMED...BASICALLY NO PRESURE OF HYPE....WOULD DEFINIATELY GO BACK AND RECOMMEND TO FRIENDS

Carrie A

9 de feb. de 2016

Very friendly and professional. RAV4 was in transit when I got a quote and it took a week and a half to come in but it was worth the wait. Tamika was very friendly and professional.

Susan

8 de feb. de 2016

No pressure and Omar ( sales man) tried to help us on our trade-in and purchase of our 2016 Highlander. Manager was also very good. Also the service department was very good on service ,installing accessories

Steven

7 de feb. de 2016

The professionalism. The service center was clean and didn't feel like I was in some dirty shop. Extremely nice employees, everyone always had a smile on their face. Tom Mulak in particular was exceptional. His communication, friendliness and knowledge was superb. Couldn't say more positive things!

Arockia

6 de feb. de 2016

Simple. Fast. Accurate vehicle condition review. I have been bringing my cars for service to this place for the last 4 years.I am very happy with the service provided.

Lawanda

5 de feb. de 2016

Pleasant personnel. Questions were answered. Explained what and why the work was needed. Nice waiting area. Good coffee. Would highly recommend elmhurst Toyota service department

Derek

4 de feb. de 2016

Work was done right, quickly. Got my oil changed in under 25 minutes. I was very impressed. I am definitely bringing all of my Toyotas here.

Jennifer

3 de feb. de 2016

Took less time than estimated. Picked me up at a restaurant when the car was ready (rather than have me walk in the rain).

Antonio

3 de feb. de 2016

Maggie was very helpful in guiding us to which car would suit us the best. We did really appreciate all the work she did.

Tara

3 de feb. de 2016

The communication was great and quick. We drove in from Grand Rapids, MI with our 4 children, in hopes we would love the vehicle we had found on your website. We loved it and the purchase of the vehicle went very smooth!! We also loved the children's play area in the back of the showroom, it kept our sanity while we finished up the purchase!

Diana

3 de feb. de 2016

Excellent service, friendly people and I love the child play area at the dealership. Free Starbucks and facilities are clean

Michelle

3 de feb. de 2016

I appreciated their timely service. I told them I had a meeting at 6, the serviceman told me that it would be complete by 5:30 & it was. Very good

Samir

2 de feb. de 2016

The service counter people they have all knowledge about the service , service super fast , I took my car for 3 regular services and multi point inspection , it's done with in 45 Min. I recommend this dealar they deserve 5 stars .

Hanan R

2 de feb. de 2016

I like the way the agent Eddie was dealing with us.He is supernice and patient as well. The lady of the busoness office is super nice as well.

Mike

2 de feb. de 2016

Everyone was polite and friendly. The dealership was very clean. The service was reasonably swift and I was informed of special needs. Maggie Erickson of your sales staff was especially nice to show me your new cars and let me test drive an automobile. i will definitely try to deal with her should we decide to purchase a new car. Judy Smoot

Barbara

2 de feb. de 2016

Greeted as soon as I pulled in, work done and explained in a way I understand. Finished early, my waiting time was shorter than I expected. Explained to me when next appointment should be. Pleasant waiting area, I am glad there are cubbies, so I can get my work done while my car gets serviced.

Kathleen

1 de feb. de 2016

very polite and professional staff. respectful of my time and concerns. I believe what I submitted should be acceptable for your review.

Andrzej

1 de feb. de 2016

People looks friendly, knowledgeable, answering questions in right manner; it looks like they are listen what I am saying. Answers was satisfactory.

Claire

1 de feb. de 2016

Tommy was very kind and clear, explaining the entire situation. He kept me updated as to how long i could expect to wait. He got the body shop up the street to come over and do an estimate on the body work my car needs.

Mary

31 de ene. de 2016

Problem with windshield stress-crack on car with 4,000 miles solved very professionally. Windshield was replaced without issue when it was determined that it was not a collision issue.

Diana

31 de ene. de 2016

Friendly, fast and efficient service in a clean atmosphere. My car loved being washed after the service! I like the service team at Elmhurst Toyota!

Anita

31 de ene. de 2016

My internet sales rep Melissa was incredible. She was working with me for a week, knew my parameters for purchase and was great with following up.

Mohammed

31 de ene. de 2016

Faustino was a great help, accommodating our service towards the end of the business day and attending to us very promptly and courteously. Faustino, a security person and the cashier were kind enough to stay beyond closing time to get our service completed. Thanks a lot!

Alice

30 de ene. de 2016

I trust things to be taken care of. I do not live that close, in Oak Park and it's nice to be able to get picked up at my home to retrieve my car when finished.

Waldemar

30 de ene. de 2016

very for recommendation, good time in the while waiting for..nice and fast service, helpful with any questions, all what you need from top dealer

Ferdinand

30 de ene. de 2016

always friendly, courteous, punctual, professional, timely, outstanding, kind, (thrifty, clean, reverent, brave-like a boyscout!!--sorry, teasing!!) always a pleasure to deal with..thanks!

Batsukh

30 de ene. de 2016

Very friendly, faster than I expected . Sales man was very honest and explained lot of things very understandably. Financial process was faster . Liked whole process from start to finish.

Joseph

30 de ene. de 2016

I was treated well, from the moment I drove into the service area until my service appointment was completed. It was a very pleasant experience.

Wiktoria

28 de ene. de 2016

Everyone was very professional and friendly and the visit was quick, wait time very short. Thanks! I will most definately come again.

Jose

28 de ene. de 2016

The service people always very veryyy courtesy and explain the problem o waths to be done. Very good.we happy to recomended.

Paul

28 de ene. de 2016

Everything was great! Fast service, excellent location with wi fi. Knowledgable staff! All perfect. No complaints really. I can't wait to come back

Emmanuel

27 de ene. de 2016

I liked that our sales lady meagen wasn't pushy like most car salesman, and understood I was on a budget

Anna

27 de ene. de 2016

Great check up and tire rotation. It was quick and the service department is great. See you in 6 months.

Diane

27 de ene. de 2016

After contacting MANY Toyota dealerships (locally and out-of-state), I eventually reached Maggie Erickson. She is THE reason I bought from your dealership! I very much appreciated the time she took answering my questions in a friendly and efficient manner. She was not pushy and gave me the space I needed. She was more than willing to help without even knowing if I was seriously considering a purchase. She was very personable and professional. My first impressions of/experience with Maggie were confirmed when I came to pick up my vehicle... After she had already sold me the car, Maggie, once again, spent a great deal of time helping me set up all the technology. I was so excited to be able to drive my car off your lot with EVERYTHING in working order!Paul, the man who wrote up my contract was also very friendly and pleasant!

Mary

27 de ene. de 2016

Service department is fabulous. Fast, efficient, friendly, helpful and I trust them. Best service department I have ever experienced from any dealership.

Kate

26 de ene. de 2016

Your salesperson, Omar Sherief, was very personable, very professional and I was treated with respect. He answered all my questions, even helped me figure out the 6 CD player in my car! *smile*. My entire experience was a very pleasant one.

Deborah

26 de ene. de 2016

first time there for oil change. I pulled in and there was a young man that greeted me right away and it made me feel good that they treated me like a person and not a number.I also liked the waiting area with the free coffee and tv. the gentleman behind the counter who took all my info was awesome. he also took the time to go over everything they did once they were done to reassure me everything was good. I loved the service.

Aileen

26 de ene. de 2016

The staff is nice, I've been with Toyota for a long time. I see no reason to change, I like the vehicles due to the reliability and inexpensiveness

David

26 de ene. de 2016

The quality of their service and their competitive prices is what keeps me coming back to Elmhurst Toyota for all my service needs

Ashley

24 de ene. de 2016

The staff at Elmhurst Toyota were very friendly and the service was fast. I would recommend this dealership to anyone!

Rosemarie

24 de ene. de 2016

Dave was excellent. staff was friendly. informative regarding what was to be done. I like the fact they support our troops so much in different activities in the summer and toysfor tots. Thank You!

Kathryn

23 de ene. de 2016

We were treated like valued customers from start to finish. Every effort was made to make our visit comfortable and our wait minimal.

Sheila

23 de ene. de 2016

I liked that I was a person not just a car owner there to get a car serviced and I was shown respect

Evgenia

22 de ene. de 2016

Everybody was friendly and very competent . Service was fast. Great service ! I was very happy,and will recommend Elmhurst Toyota to my family and friends.

Elaine

22 de ene. de 2016

Very friendly and helpful. When the Tire Pressure Light came on I assumed it was due to the extreme cold but decided to make sure the tires were ok and also I have never put air in the tires before. A small matter but it was taken care of.

Barbara

22 de ene. de 2016

The Staff was friendly and knowledgeable. The service was done in a timely manner. I will definitely be back for future service.

Nicholas

22 de ene. de 2016

Friendly and not continuously pushing for a sale. I drove there from Plainfield for the car I saw online and wasn't disappointed.

Linda

22 de ene. de 2016

Friendly staff. Listened to my concerns about my vehicle. Shuttle home so I didn't have to wait hours for my car.

Patsy

22 de ene. de 2016

Prompt and efficient. great facility. Don't like the fact that if I take the survey I have to respond with at least twenty words to this question when I can sum my experience up in three words. "Prompt and efficient"!

Paul

22 de ene. de 2016

The staff were friendly, helpful, and upfront. They always do an excellent job working on my vehicles. I have no complaints.

Don

22 de ene. de 2016

People are friendly, "no pressure" sales people. Comfortable atmosphere. Very pleasant facility, easy to get to, well laid out lot.

Matthew

22 de ene. de 2016

Most helpful and professional staff. When you know what you want and what you will pay for it Elmhurst Toyota is the place to go. The Internet based shop and buy was an excellent experience.

Andrew

21 de ene. de 2016

The staff are very knowledgeable and super friendly. They only perform the work they need to - not what they want to try and sell you. The service was performed quickly. The waiting area is clean, comfortable and spacious.

Anthony

21 de ene. de 2016

when i go to the service department i'm known there since Ipurchased 4 cars. from Elmhurst. since 2001 That why I still go to Elmhurst Toyota.

Patricia

21 de ene. de 2016

Great. In and out quickly and the cost was reasonable. Just an oil change but they checked everything out and I was on my way.

Larry

21 de ene. de 2016

Staff is friendly and explains all service. They answer questions and are accurated in how long the service will take.

Robert

20 de ene. de 2016

Everything. They always take care of my car and I am always happy with the service they supply. I have never left the dealership disappointed. I might even upgrade to a 2016 next spring.

Grazyna

20 de ene. de 2016

I loved Maggie! She was a huge help and no pressure. I'm really happy with my purchase all thanks to her :)

Carolyn

20 de ene. de 2016

I brought my car in for a recall as well as purchasing a new key and having it programmed. Bernard was extremely helpful, friendly and efficient.

Joshua

19 de ene. de 2016

Anthony is an absolute rock star. He is very attentive to my questions and is always willing to go the extra mile. He is definitely and asset to your service department

Lilliana

19 de ene. de 2016

Very friendly and welcoming. From the minute you step out of your car, people are greeting you. Waiting are is clean.

Kim

19 de ene. de 2016

right as you walk in the door there is someone sitting there to facilitate the visit if you have not been there before. She tells you to wait with your vehicle and someone will be right with you. It was less than a couple minutes before someone walked over the start the paperwork processing the car in.

Mark

19 de ene. de 2016

Steven was very thorough. Explained everything. And worked to get us the best deal. Best car buying experience I think we've ever had.

Steve

19 de ene. de 2016

Friendly, fast, efficient, welcoming and my go-to Toyota dealership. I recommend Elmhurst Toyota and I will return when work is needed on my car

Wayne

18 de ene. de 2016

Good service and excellent facilities. I am glad I purchased my car with Elmhurst Toyota. And glad to come there for service

Beverly

18 de ene. de 2016

The attendant - Bernard - friendly and informative and very attentive to my concerns. The comfortable waiting room helped time go by.

Richard

18 de ene. de 2016

Maggie Erickson's knowledge level and gentle approach to sales. I've stated to my friends for years that i would never buy another new vehicle (for a variety of reasons). Then i met Ms. Erickson, and I never looked back.

Lois

18 de ene. de 2016

Very polite and efficient. The staff are very nice, they don't overcharge by doing things that don't need to be done. The waiting area is very comfortable. They complete the work on time.

Charise

17 de ene. de 2016

It was pleasant my Salesman Alex was awesome. Was in and out in 4hrs. My salesman helped me with all the technical features on my new vehicle.

Paul

17 de ene. de 2016

Had a courtesy oil and filter change tire rotation and checked all fluids on my 2015 Toyota Sienna XLE. The courtesy Starbucks coffee was a plus.Pleasant service dept. Courtesy car wash was really neededand appreciated.

Michael

17 de ene. de 2016

I very much like that the Service Department offers the extra service of taking you to work or home while you're car is being serviced and also offers to pick you up from work or home and return you to the dealership after your car has been serviced.

William

16 de ene. de 2016

easy in/out, dropped me off at home and then picked me up when car was ready. always a call before work is done to make sure we all agree.

George

16 de ene. de 2016

The service writers are always very attentive and polite. The only improvement I would recommend would be to fix or repair the wifi for the customers.

Katherine

15 de ene. de 2016

Everyone at Elmhurst Toyota is top notch! I always know what to expect because they always give me updates on where I'm at with my maintenance and what services I'm coming up for. I'm a young woman on a tight budget so having this type of proactive approach helps me plan and save for the services I know I will need. Its important that I keep my car in perfect condition because I drive so much and Elmhurst Toyota provides the tools and information I need to do that! I could not recommend them enough!

Maurice

15 de ene. de 2016

Everything was fine except that I expected to have the recall work done promptly rather than leaving the car because it would take several hours because you were so busy. The result was two trips instead of one.

William

15 de ene. de 2016

Good service from team members. Nice waiting room. Missed an AC leak. Overall they have done a great job on my 2009 Venza with 182,000 miles.

Colleen

15 de ene. de 2016

Great, helpful knowledgeable sales person (Dave)who took the time to explain the car even on the test drive. Much appreciated as buying a car can be overwhelming. Dave was great from when I walked in the door to when I left. It was just overall a very pleasant experience- this was the 4th car dealer I had been to and I felt very comfortable and not pressured.

Anita

15 de ene. de 2016

From the moment we walked into Elmhurst Toyota, we were treated with respect and professionalism. There was no pressure and our salesman truly wanted us to be happy with our purchase.

Adriana

15 de ene. de 2016

Melissa Garcia made the whole process as easy as purchasing a car could be. I will definitely be visiting her again when I'm ready to purchase another car and I've told several friends to go see her.

Tracey

14 de ene. de 2016

I misread website and thought sales room opened half an hour earlier than noted. Dave, our sales associate, didn't blink an eye - just showed us to coffee and then showed us the car we were interested in. Great customer service!

Valerie

14 de ene. de 2016

In and out, fast. The waiting experience is great. Just like being at home. I can get a few things done, also. Some day I might even get to know you folks a little better.Regards, Allen

William

14 de ene. de 2016

was kept informed on my service seems all your service people are interested in the customers needs-maybe have us see whats wrong would build more trust

Lawrence

14 de ene. de 2016

Easy to schedule the appointment on-line and everyone was extremely friendly. Waiting area was comfortable. I would highly recommend this dealership.

Sylvia

14 de ene. de 2016

Dan Briggs stands behind his service department and the services that are performed. He insures the highest standard of quality can be expected and is received. Thank you, Dan!

Vikki

13 de ene. de 2016

They are amazing with friendly, prompt service staff who were done quickly. I will always come back here for service beyond my two year agreement

Peter

13 de ene. de 2016

You guys are always polite quick and efficient. And you have a great waiting area! I have my 4 Runner serviced about every other month and I actually enjoy going to your dealership.

Ann

13 de ene. de 2016

Prompt friendly service, clean comfortable facilities, service done in exactly the time predicted, very knowledgeable technicians to answer questions and advise on work needed.

Rebecca

13 de ene. de 2016

My car salesman was Alex, and he was wonderful from the start. I appreciated his input and flexibility with scheduling. He also worked with me to provide the best deal possible.My first maintenance service was very positive. The staff was very helpful and knowledgeable. The facility was large and accommodating.

Diane

12 de ene. de 2016

I have nothing bad to say about this dealership. Everything is good from buying a car to bringing your car in for service.

Patricia

11 de ene. de 2016

My scheduled appointment was easy, fast, and had a nice waiting area. I was able to enjoy a nice cup of Starbuck's while I waited!

Shirley

10 de ene. de 2016

I enjoyed the professionalism, patience and guidance I was shown in making the big decision on buying a new car.

Rasa

9 de ene. de 2016

Really great service, care of the car, and the customer service was outstanding. Would recommend to other friends and family.

Michael

9 de ene. de 2016

The service man was very polite and very helpful. The rest of the staff was fantastic also. I couldn't believe they serve Starbucks coffee in the waiting area along with a huge flat panel TV. I love the place.

Bryan

9 de ene. de 2016

Quick! and everyone is very friendly. Fair price for great service. I will always come back to Elmhurst Toyota and I tell all my friends to as well. Keep up the good work

Maria

9 de ene. de 2016

Very friendly, very knowledgeable and accommodating. Took a little longer for my oil change but I can't complain too much because I did not have an appointment. I'm just impatient. But all in all, device & staff were great.

Slavko

8 de ene. de 2016

Maggie was very friendly and easy to work with. She wasn't pushy or nagging us and let us make timely decisions. Best experience with Toyota thus far because of Maggie Erickson

James

8 de ene. de 2016

Alex & Jim were great to work with! I enjoy owning and owning my new 4Runner. The buying process was quick and easy!

Paul

8 de ene. de 2016

It was quick and painless! I went in for a used car and was out within two hours! I got a great car with no accidents and was in perfect condition. Very happy.

June

7 de ene. de 2016

The friendliness of the people that work there they make u feel like an old friend stopping by to visit and u want to come back.

Violeta

7 de ene. de 2016

QUICK AND TO THE POINT, no gimmicks and friendly people!works on prices as well! will use again for future purchases

James

6 de ene. de 2016

The advisor is never in a hurry and listens to all my "worries", quick and efficient. Great communication as the car is being serviced.

Kurt

6 de ene. de 2016

Bryan Montes was outstanding. His dedication to customer service is second to none. He is the kind of employee that keeps the customers coming back. He should be commended on his outstanding service.

Anita

6 de ene. de 2016

Easy, fast, professional, and accommodating. You drive up, give them the keys, have a cup of coffee, and your tune up is done.

Ramona

6 de ene. de 2016

I always get prompt, helpful and considerate customer service here. I could probably save a bit of money by shopping around, but why?

Michael

6 de ene. de 2016

It was a very positive experience. Everyone involved did an excellent job. All questions were responded to in a very professional fashion.

Mary

5 de ene. de 2016

Eddie our salesperson was very knowledgeable and all members of the team we dealt with were pleasant and well informed too.

Karen

5 de ene. de 2016

made online reservation for 10,000mi service. told that the dealership does not take reservations for this service and I maight need to wait over an hour. Fortunately, they got me out in less than 1 hour! People very nice! Need a pen at the area for feedback forms

Joseph

5 de ene. de 2016

The no pressure thing was good.our sales person Jes was very. Informative.She New the product's very well.I have never had one.she is why we bought it.

Marty

4 de ene. de 2016

My salesman, John was very personable and took the time to build a strong rapport with my wife and I. We were also able to negotiate a fair price very quickly without a lot of hassle.

Allen

3 de ene. de 2016

Found a truck that suits my budget and needs. Service is top notch here. Plenty of good coffee while you wait.

Pinakinkumar

3 de ene. de 2016

It was very good and we were helped quickly. It was very satisfying. Everyone was bery friendly and we love our car.

Steve

2 de ene. de 2016

Dave & the efficiency of the entire process. Got me in when I wanted appointment for and arranged for a ride back to work and offered a ride back when vehicle completed.

Kurt

1 de ene. de 2016

I took my 2015 RAV-4 in for its first service appointment. The service time was fast--I was in and out in under an hour. Toyota Care covered the expenses.

Paulette

1 de ene. de 2016

Fast and friendly service. Enjoy receiving the valuable COUPONS via email and Postal Service Mail. Greeted right away in the service area and asked what the problem was with my Camry.

Sadeq

31 de dic. de 2015

dealer is customer friendly and has very good service , very good facility and sales person was extremely patient. addressed all our concerns and doubts

Gregory

31 de dic. de 2015

Honest, very knowledgeable, friendly, cared about my experience from start to finish! Sales rep was professional and thoughtful. I will go back.

Pamela

31 de dic. de 2015

The friendliest of the staff. The cleanest of the establishment. The staff are professional, have courtesy in making the clients feel comfortable and to answer any questions the client have. Overall a wonderful experience.

Emma

30 de dic. de 2015

The person that waited on me was courteous and very attentive to my needs. He was thorough in explaining what needed to be done, and what was done.

Theresa

30 de dic. de 2015

Great people to do business with before, during and after sale.Best place to buy and service your Toyota in Illinois

Russell

30 de dic. de 2015

Sam and Rob very friendly and answered all our questions. Very easy to work with. Explained all the options and the whole process

Susan

30 de dic. de 2015

Always nice. Let's me know what's wrong and does t pressure me to do something. Keep up good work. Ok now I see something that can be fixed. 20 words for this comment.

Laura

29 de dic. de 2015

Quick and easy. No high pressure selling tactics and our sales representative, Melissa Garcia, was extremely helpful, professional and knowledgeable.

Richard

29 de dic. de 2015

Knowledgeable staff and good selection of cars. Sam listened to my needs and we found a great car that would fit my budget.

Steve

29 de dic. de 2015

I was very pleased with the fast, friendly and efficient service and appreciated the coffee awaiting me in the lounge

Martin

27 de dic. de 2015

Prompt courteous service, with very quick turnaround, clean, bright facility. Since buying two vehicles new at Elmhurst Toyota, I have taken them back for regular maintenance and service 100% of the time.

Jose

27 de dic. de 2015

Great Customer Service from the person that was attending us...! Very Respectful, and hopefully tou guys keep him becuse is great addition

Donna

26 de dic. de 2015

Courtesy, accuracy, and speed seem to be what I have always experienced here. That's why I have always chosen Elmhurst Toyota for buying and servicing my Camry.

Donald

25 de dic. de 2015

Took care of all issues and I didn't need to bring car back in. Had brought car in for three Servies bulletins.

Daniel

24 de dic. de 2015

very professional,prompt ,courteous,and reasonable,what more can you ask from a service facility as great as Elmhurst Toyota.Anthony Landi is the best.

Markeith

23 de dic. de 2015

My sells person was very professional and answered all questions, he made sure that there was no undisclosed info that I didn't know, by me not walking into the dealership to purchase and that this was a over the phone order my seller found the truck I requested just as I wanted no questions asked, he keep me informed on the hole process my experience wasn't stressful

Trisha

23 de dic. de 2015

Melissa Garcia was amazing she helped me get the car I wanted with the right deal! She was great with my kids and husband when we came in to pickup the car and finish the paperwork. Because of her I would come back and had an actual pleasant car buying experience. So far I LOVE my new car!

Fred

23 de dic. de 2015

Excellent, speedy service, superb facilities, complimentary carwash, service with a smile, all necessary parts always instock, all questions answered promptly and patiently.

Laura

22 de dic. de 2015

Efficient as always and a really friendly bunch! Service took care of the small issue in record time. Just long enough to let me look at NEW cars!

Susan

21 de dic. de 2015

Bernie Webber did the 6-month checkup, replaced a lost hubcap, touched up a scrape on my back bumper, and wouldn't even take $$ for leaving me the touch-up paint! He called me before the appointment to let me know the hubcap was in, and he kept in contact and answered all my questions, which is very important to me. Also loved the free coffee and holiday cookies!

Veronica

21 de dic. de 2015

I went in for an oil change and they got my car in and out in a timely manner. They were also very friendly and explained their work.

Brigitte

21 de dic. de 2015

I never hesitate to keep my maintenance appointments because they are enjoyable. I know that the service department knows me and my car - the employees are long-term people, so I run into the same people all the time - that's reassuring. The service was super fast and accurate. They did not pressure me into additional services that I did not need. The waiting room had comfy chairs. I totally enjoyed my experience.

Joy

21 de dic. de 2015

great place to buy a car, my sales man was understanding of my changing minds all the time. I liked that he set up the service appointment

Jean

20 de dic. de 2015

Melissa Garcia came highly recommended as a sales person. She did not disappoint. Her warm and friendly personality was evident from the initial contact. Her patience at times of my indecision were as important as her familiarity with her products. Her low pressure attitude balanced with her aim to do her best job made her a stellar representative of your dealership.

June

19 de dic. de 2015

Workers are polite and helpful.. Facility is always so neat and clean. waiting area is comfortable.I feel very confident with the service.

Helen

19 de dic. de 2015

It's Toyota - what more can I say. My husband was a car mechanic to put himself thru school. Before he died, he took me with him for the regular oil change, and told me this is where I get it done - and I have. Nuff said.

Joel

19 de dic. de 2015

The CSR was very friendly and helpful, and the repair workwork was completed in a timely manner. We were on our way in less time that we expected.

Sarah

19 de dic. de 2015

It was good. Gave me all the information I needed about my car. They were also very efficient. I liked that they washed my car.

Ramona

18 de dic. de 2015

In advance,I was given accurate information about the time required for service. There was table space in a quiet environment so that I could use the repair time to accomplish paper work.

Mary

17 de dic. de 2015

Friendliness and openness of service staff. Given a knowledgeable explanation of possible future problems with my car. Somewhat expensive, however.

Julia

17 de dic. de 2015

Everyone is friendly and efficient. The environment is clean and decent to wait in. I appreciate a positive experience for my repair needs. I also appreciate that there is no pressure when I decline or postpone recommended services after they are clearly explained to me!

Gregg

16 de dic. de 2015

Our Sales rep Alex had a very pleasant and took time to understand our needs and explore options. He took added time to thoroughly walk through the features of the vehicle.

Carol

16 de dic. de 2015

The professionalism, the quick attention when you arrive, the respect received when discussing repair issues that come up. This is the only dealership I have used for years. Could not imagine working with anyone else in sales or service.

Kelli

16 de dic. de 2015

Very professional and helpful. Was very knowledgeable of all the styles I had questions on. When it comes time to look for another car I will return to do my business there.

Jennifer

15 de dic. de 2015

The look of the dealership was great with the City of Elmhurst touches, our salesperson Maggie was very nice and easy going, finance manager was knowledgeable and efficient.

Charles

12 de dic. de 2015

Representatives are always knowledgeable and polite. Dealership is always nice and clean, even the garage area. Enjoy large television and magazines in waiting area.

Gerald

10 de dic. de 2015

Prompt, professional, very helpful. Very much appreciated the ride home and pick-up return when there was an unexpected delay in finishing the servicing of my vehicle.

Jonathan

10 de dic. de 2015

Very pleased with the car buying experience. You guys made it very easy and not stressful like other places I've bought from. Great cars and really good prices. No pressure from sales or anyone, just layed back and easy going place to buy a car from.Thanks again Melissa and Micki !!!

Teresa

9 de dic. de 2015

I thoroughly appreciated Tamika's approach to sales. She pointed out the necessary and then let things take their course..no pressure, no hard sales approach. She was by far the most courteous and helpful of the sales reps from 3 other dealerships I visited.

Catherine

9 de dic. de 2015

I like the no haggle pricing on Scion, great salesgirl from the internet following through to the sale no pressure.

William

9 de dic. de 2015

The service department performed the 35,000 mile maintenance and washed my car. Dan Briggs and his service team did a great job.

Lisa

8 de dic. de 2015

Best car buying experience ever. Ms. Young was awesome. She was courteous, caring and knowledgeable. I felt like a valued customer from the time I stepped into the dealership until the moment I drove off the lot with my new car. I recommend Elmhurst Toyota wholeheartedly!

Donna

8 de dic. de 2015

Pete,my salesperson, was so helpful - answered all my questions- got me a great deal - felt like he was a friend.

Carolyn

6 de dic. de 2015

Very pleasant and helpful staff. Nice waiting area, clean, welcoming atmosphere. Busy but service was done in a timely fashion

Felix

3 de dic. de 2015

Prompt attention upon arrival and explanation of what was done. The staff explains what will be done and how long it is likely to take. If there is a problem such as the car wash machines are not working I was told up front.

Kazuhiko

3 de dic. de 2015

Your Service Advisor was very attentive to the issue I had with my Camry. I brought in my car to replace the temp tire with a regular tire after I had a flat. Your Service Advisor told me that they will check the "flat tire" to see if they can repair it. After about 45 minute, your Service Advisor told me the diagnosis of the "flat tire" and how it was tested and repaired. Thanks to honesty of your Service Advisor and Elmhurst Toyota, I did not have to purchase a new tire but able to drive with the repaired tire with confidence.

Phillip

30 de nov. de 2015

your staff really takes the time to listen and to keep you in loop on the progress of getting your new car ready for you to drive home ( 5 stars )

David

27 de nov. de 2015

Melissa stayed in constant contact with us as we were approaching the end of our lease and made it easy to come in and resign a new lease. She was knowledgeable, friendly and made sure all of our questions were answered before we pulled off the lot.

Margaret

26 de nov. de 2015

Car was available sooner than anticipated. Waiting area was very comfortable. Service technician explained everything very thoroughly and was very knowledgable. Waiting area had an area for children to play in.

Susan

24 de nov. de 2015

I didnt have to wait to get the car in for the routine service and it was completed within an hour.

Leonard

24 de nov. de 2015

prompt service, kept updated on issues, friendly atmosphere,clean restroom, comfortable waiting area, liked the coffee that is available and easy access to major highway

Howard

23 de nov. de 2015

MY warranty was almost over but Dave Hsu gave me the benefit of the doubt and I won't forget it. Great attitudefor customer service, becoming rare these days...........

Robert

20 de nov. de 2015

Bernard, the service rep. was very courteous. He checked to make sure I didn't have any recalls (I did have one on my driver side window button). He shared the results of my battery check and did say it would be a good idea to have it replaced before the really cold weather. ( I have a 2009 and it still has the original battery) I like how the service staff come out to check with the customers before they proceed with any additional replacements, etc.The staff is very pleasant as well as the surroundings.

Mary

19 de nov. de 2015

I felt in good hands with Bob, from the moment he came to meet me at my car, until I left. He also helped me understand the best way to handle my repair.

William

19 de nov. de 2015

No Appointment and car fixed same day. Ride home/return occurred without issues. Nothing bad to say. They accommodated my schedule.

Jeanne

18 de nov. de 2015

Salesman (Peter) was very helpful. He made sure the new car was ready for my pick up. Staff at dealer very helpful.

Amjad

18 de nov. de 2015

Sales Rep was very knowledgeable and explained everything on the vehicle I had purchase. it was a routine visit and end up purchasing a New Rav4. Didn't have to wait for December.

Thea

16 de nov. de 2015

Everything went smoothly, everyone was willing to help me with what I needed. I am very happy with my purchase, thank you!

Subodh

16 de nov. de 2015

Free carwash, free touch up paint. Excellent waiting area so people with kids can also have time for themselves while kid play in the small play area.

Lorna

16 de nov. de 2015

Friendly employees. Follow through. Easy to work with. Sergei was very eager to work with us and do his best. Very helpful.

Cynthia

15 de nov. de 2015

From start to finish, David Castellanos treated me the way I wanted to be treated rather a prescribed 'by the book' approach. To explain further, I called David at 8:30 in the morning, explained exactly what I needed and when I needed it, and 10 hours later, I picked up the car. I appreciated his professionalism and no-nonsense approach to completing the transaction. ~Cindy G.

Humberto

14 de nov. de 2015

Jennifer, our sales person did not pressure us, but provided us with very important information. It was a pleasure to work with her.

Carolyn

4 de nov. de 2015

Knowledgeable intake guys. Invoice states what was actually done with the car. The wait didn't take too long to be completed.

Susan

3 de nov. de 2015

Always a pleasure taking my car to Elmhurst Toyota. It's not a hassle to go to the dealership which most people dread.

Lionel

1 de nov. de 2015

everyone was cordial and explained our needs. The waiting area could use a little upgrade. Service was nice as always.

Janice

1 de nov. de 2015

Very polite and kind service staff. Very clean place. Very comfortable waiting area. Free coffee. Thorough. I've also bought three cars from them over the years.

Kate

31 de oct. de 2015

Justyna was extremely knowledgeable, helpful and responsive. The process went very smoothly because she had everything prepared for me when I came in. She also made a special trip back to the dealership after her typical working hours in order to accommodate my schedule. I will definitely highly recommend her and Elmhurst dealership.

Ruth

30 de oct. de 2015

The service. The servicemen are courteous and personable. They explain what is needed well, and they do not push nor make you feel bad if you can't pay for the service needed immediately. I trust them!

Thomas

29 de oct. de 2015

I didn't know what the problem was. I could have been easily ripped off. My advisor Faustino fixed the problem by replacing a broken clip. My total bill was less than $6.00. This is why I trust Faustino and Elmhurst Toyota I llhave been buying my cars there for a decade

Larry

28 de oct. de 2015

Keeps me informed on the status of my vehicle. My car was washed well at the completion of my service appointment!

Randy

27 de oct. de 2015

Located a problem with air pressure and fixed it. I am hoping that having replaced the second sensor, tire pressure problems are over for me.

Mary

27 de oct. de 2015

the sales personnel were friendly and informative. The buying process was easy. I did not feel pressured to purchase a car.

Dongning

27 de oct. de 2015

Friendly environment and sales representative are very impressive to me. I have been shopping at this dealership for all my Toyota Camry in the past 15 years. I truly love the service there.

Matthew

27 de oct. de 2015

I enjoyed the sales staff at Elmhurst Toyota, in particular, Alex Knezevic, who was informative and professional. The Personal attention to our needs was great.

Elizabeth

27 de oct. de 2015

Friendly service reps. Good vehicle inspection. Reliable work performed with quality parts. The shop was busy but work performed while I waited.

Maryann

25 de oct. de 2015

Sam Dr Christopher from sales & Dave:both such gentleman.Bernard & John in service: Top notch. The facility is a immaculate place to wait.

Beverly

23 de oct. de 2015

That your service people will go the extra mile. That's very important to us Seniors. They are always use English and explain what's taking place.

Christopher

22 de oct. de 2015

Elmhurst Toyota is a clean comfortable environment a pleasant dealership to visit. I highly recommend visiting their dealership. I plan on buying my next car there.

Stefan

22 de oct. de 2015

The sales associate took very good care of me. I was well informed about all my options and was able to get the best car possible.

Nicholas

21 de oct. de 2015

I always deal with Tommy the service writer and find that my concerns and requests are always quickly and efficiently taken care of.

Maria

20 de oct. de 2015

After doing my research, they had the best price and exemplary service. The process was so great, that my mother-in-law purchased a car from them afterwards.

Judie

20 de oct. de 2015

Friendly courteous sales staff. They are Quick to make you feel comfortable, not only your sales associate, but everyone you happen to encounter.

Andre

19 de oct. de 2015

Convenience for customers on Saturdays by schedule. I work longer hours during week so having Saturday for oil change and have appointment is perfect.

Richard

16 de oct. de 2015

Happy to go there. Fast work. Free service. Complimentary exterior wash. Surprised that car needs oil every 10,000 miles (or so)

Jamie

16 de oct. de 2015

Professional, friendly staff with attention to detail and customer satisfaction. Very clean facilities, and comfortable waiting room area. Glad I purchased my car here.

Janice

14 de oct. de 2015

Quickly returned vehicle within a short turnaround. Tired of hearing that I do not have the correct car mats, they should have been provided upon purchasing this new vehicle.

Erica

13 de oct. de 2015

It was a very smooth and easy experience. I didn't have to wait long or spend an entire day at the dealer. I would without a doubt recommend the Elmhurst Dealer and salesman.

Mary

10 de oct. de 2015

I usually get Tino as the mechanic who works on my car. He has excellent customer service skills as well as knows my vehicle so well that I never have any problems in between service dates.

Mairambek

10 de oct. de 2015

Meeting a customer very good, documentation service very good. Really I enjoyed buying my 2nd Camry. After Northbrook Toyota ELMHURST TOYOTA is the Best. Thanks Mr.Dan for your help and patience.

Wayne

8 de oct. de 2015

Omar was great. If you're looking for a car dealer that treats you with respect, Omar is the guy. Gave us a great deal, honesty, integrity and class.

Mary

6 de oct. de 2015

As always, you people do a great job. This is the first time I've worked with the person that took care of things. Kudos to him, for sure.

Catherine

6 de oct. de 2015

Great selection of what I was looking for. My salesman was very informative and helped me find what I was looking for and patient while I made my decision. Very good as explaining my vehicle.

Patricia

4 de oct. de 2015

I had a great experience. Dave took care of me. Great guy, would definitely go back if my toyota has any other problems.

Michele

3 de oct. de 2015

Alex Knezevic,he was great to work with ,he made sure we were able to get our dream car. The showroom is beautiful . I also liked that we were introduced to the people who would take care of our car!

Martha

3 de oct. de 2015

Professional and extremely friendly service. I received service almost right after I had arrived. I called before also and I was told I could stop by. I'm definitely going back every oil change.

Mary

3 de oct. de 2015

Service department is professional, courteous, experienced, friendly and just all-around NICE. I trust them and have been coming here for over 20 years.

Miguel

3 de oct. de 2015

A Timely maintenance done by the staff. Clean waiting area with tempting vehicles to look at while waiting. Thank you

Cindy

3 de oct. de 2015

Professional, prompt, customer service. Customer waiting area was clean and comfortable. Car was clean when they finished servicing my car.

Gregory

1 de oct. de 2015

Was well informed about the service procedure and how long it would take. Plenty of room to relax while waiting.

Craig Gustafson

29 de sep. de 2015

Needing a car, I did online research and found exactly what I was looking for at Elmhurst Toyota. A 2009 Camry with only 17,000 miles on it. Peter Gallichio veers toward the high-pressure end of the Salesman Spectrum, but that's fine; he not only met the price I wanted to pay, but made the deal work when it looked a little shaky. It was an absolutely great experience in buying a car. I took the Camry in to my mechanic today to check it out. Aside from eventually needing new rear tires, the car is as near perfect as you can get. I recommend checking out various "how to haggle" websites, just to get a feel for what number to offer without pricing yourself out of the car. And find an online price for the car, so you know where to start. Peter met my price which, frankly, was a steal. Go to Elmhurst Toyota. Ask for Peter Gallichio.

Leslie

28 de sep. de 2015

Dave Hsu provided clear and easy to understand explanations of the work needed to resolve my problem as well as additional recommended services, and was clear about the expense associated with each option. Because there would be a service delay while a part was obtained, he provided a ride home as well as pickup when the work was completed.

Susana

26 de sep. de 2015

Fast service, as soon as I enter to the service department, they were interested in give me a good service

Lillian

25 de sep. de 2015

In and out pretty fast this visit, normally takes to long and I get very frustrated with waiting time I'm not a patient person.

Frances

24 de sep. de 2015

Friendly, fast, they explained what they were going to do; when completed they showed me what they had done and told me when my next service was needed.

Cynthia

24 de sep. de 2015

It is always a joy bringing my van to Elmhurst Toyota! I am helped promptly, and everyone is so kind and efficient. I appreciate being kept informed about any problems that are found, and I love the fact that you keep detailed records on what has been done and what may need to be done in the future. I also appreciate having fresh newspapers to read, excellent free coffee to enjoy, a comfortable waiting room, and TV if I wish to watch it. I also appreciate the free van wash and the coupons that you mail to me on a regular basis!

Richard

23 de sep. de 2015

You were straightforward and fair on pricing. I also didn't feel haggled by some salesman like other dealerships I got quotes from.

Jeric

23 de sep. de 2015

Anthony the service guy was awesome service got me a shuttle to bring me home and back to get my car and it was exactly on time

Gerald

22 de sep. de 2015

Anthony Landis is a trusted service advisor; he is the reason I keep coming back to Elmhurst Toyota for service. I appreciated him reviewing my service history before he outlined the necessary service for my 95K service appointment. And he quicky followed up by phone when the work was complete and gave my 2006 Prius a clean bill of health. Thank you, Anthony!

Stephen

22 de sep. de 2015

ease of service clean comfortable taken right away work done properly the first time fair price friendly people that's it

John

22 de sep. de 2015

Prompt handling of the check in service. Work was done professionaly and in the time predicted. Car was cleaned and returned to a convenient loacation.

Gary

21 de sep. de 2015

Technician who handled my service visit was thorough in explaining what they needed to do for the 65,000 checkup. I had a question about safety of my rear tires (still had tread but were original to the 2003 Matrix). He followed up with the technicians and they took time to so do some analysis of the tires and determined they are still good to go, with no significant deterioration, which eased my mind about continuing to drive on them for a few more months.

Timothy

20 de sep. de 2015

Easy to check in. No appointments. Courteous staff. Comfortable waiting area. No pressure with add on items they just ask.

Brian

19 de sep. de 2015

Great people and prices! Tony is the best! Second car we bought from Tony, and will not be our last!

Cary

17 de sep. de 2015

Simple buying process. Go in and see Steve Salidas. He is an honest guy, and will give you a fair deal. Just make sure you purchase car mats, because they no longer come standard with a purchase.

Jeffrey

11 de sep. de 2015

Quick service and pleasant staff!!!!! It would be very nice to bring back the "New Customer" events with free food and raffles!!!!!

Andrew

10 de sep. de 2015

It was great working with PJ on the sale - very friendly, informative, easy. Also great working with financing officer - quick and easy.

Mike from Elmhurst

10 de sep. de 2015

Bob Fazzi is my service rep and always takes excellent care of my 2 cars when I need service. He knows I ask for discount coupons to save $$. He always knows what coupons are available each month. I have tried other dealers for service but learned Elmhurst Toyota is the best for my cars.

Michael

7 de sep. de 2015

Everything was great had so much fun working with Peter. We will buy again from Elmhurst Toyota. And Peter G we never had so much fun buying a car

Janina

4 de sep. de 2015

P.J., my salesperson was great. She made this experience the best I have ever had buying a car. Mike in Financing was friendly, quick and knowledgable. The facility is beatuful! I love my RAV4! Great Experience!

Roger

3 de sep. de 2015

They are fast and efficient. Went in without an appointment. They took me right away. They are very friendly always a smile.

Susan

2 de sep. de 2015

Bernard. Seriously. You are very fortunate to have him working for you. He deserves a serious attaboy.(apparently, I'm required to have three more words. Cool: Three More Words Happy now?

Phylis

31 de ago. de 2015

Friendly and informative - salesperson was pleasant and helpful - was not rushed, all questions were answered. Very helpful - great getting the car set to go.

Milovan

31 de ago. de 2015

Melissa Garcia is amazing sales associate, if it was not for her I would've walked out without purchasing Sienna there.

Joel

29 de ago. de 2015

Alex was very helpful and knowledgeable in helping us choose the right car for. A few years ago I helped my son shop for his first car although my son choose a Subaru he really was helpful. The only business card I kept was for Aleksandar Knezevic and the first person I contacted when I was ready to purchase a car. Thank You Alex

William

29 de ago. de 2015

Friendly and knowledgeable staff. Feel like they know me when I show up. Very helpful and not high pressure trying to add things to have me spend more.

Krista

27 de ago. de 2015

Can trust the service team and they always tell you your options of what you need and can get by with out changing at that time. I bought my car there in 2007 and still come back for all my service due to the quality of work and trust I have for the team members

Brandi

27 de ago. de 2015

I liked the atmosphere and how nice everyone was. The inside of Elmhurst Toyota is very cool. I like how it is set up. It seemed very family friendly oriented.

Melissa

27 de ago. de 2015

Melissa understood that I wasn't there to negotiate against myself, nor did I expect her to do the same. She had given me the online price and we went from there.

Jan

26 de ago. de 2015

Men were very friendly and explained my problem thoroughly. Showed me the bad part while it was still on my car. Lady working the payment desk was extremely nice to all customers. Glad to see CNN news on tv instead of a talk show.

Mary

26 de ago. de 2015

Friendly, quick service; well explained. Waiting area is comfortable & quiet. Price is right. What more can I say? What more?

Digant

25 de ago. de 2015

Nice courteous service. Very friendly atmosphere. Also keep the promised time very close as stated prior to service. Many employees pass with a big smile on their faces.

Lucelita

23 de ago. de 2015

I waited for shorter period of time than expected.I'm glad that I have a coupon for the Service dept because repairs can be costly. Thanks for a comfortable place to wait and for free Starbucks !

Charles

21 de ago. de 2015

Had 45 minute conversation with sales man . learned much about current products. When buying next car will be coming to him.

Lorie

21 de ago. de 2015

The service was very good. Very helpful and very prompt. Liz Gonzales did a great job selling me my new car.

Diane

21 de ago. de 2015

Accurate prices and inventory on the website. The dealership is clean and pleasant. The employees are friendly and helpful. I would definitely return.

Karen

21 de ago. de 2015

Your service, friendliness, cleanliness, food choices, waiting area with TV, reading materials and WIFI are fabulous! I'd like to bring my car in for all issues. However, my friends and neighbors cannot afford the prices. I have to get help from church or school friends who charge me $120 to replace what's needed on my muffler and not the $564 your place charges.

Tarra

20 de ago. de 2015

Dave C. was great! He made what could have been a stressfull time a smooth and pleasant experience. No hard sell and easy negotiations.

William

18 de ago. de 2015

good explanation of the service requiredshow concern about repairs and future scheduled service for our vehicles, Starbucks coffee and comfortable chairs nice

Lenore

16 de ago. de 2015

Service was provided as promised at appointment time. Evaluation of repairs is incomplete and ongoing. Grading of work cannot be completed at this time.

Annie

14 de ago. de 2015

The customer Service was a great experience from finish to start but the car wash was horrible. Meaning there were white spots all over the car

Julia

14 de ago. de 2015

Everyone was courteous and helpful. They were quick to meet my needs which was good because I was in a hurry. I got a good deal on my car based on Kellie Blue Book Fair Market Range. It came in on the low side of that range.

Jill

12 de ago. de 2015

Dave took care to explain everything and was so personable! I felt my RAV4 was in good hands and a car wash to boot!

Timothy

8 de ago. de 2015

I do not have to schedule appointment. I just bring it in and you fix it right away. Was finished on time.

Laural

8 de ago. de 2015

The staff is courteous and the service was completed in a timely manner.The building is pleasant to wait in. Great experience!

Donna

8 de ago. de 2015

Heard a noise while driving - called the service dept. they told me I could bring it right in - which I did - took care of me right away

Paul

7 de ago. de 2015

The process was prompt and the tech rep had a positive approach. The free car was was a nice touch.

Suzanne

6 de ago. de 2015

The guys in service area are the bestLove the Starbucks coffee while I wait Alex is a great salesman and I will refer business to him and Elmhurst Toyota

Michael

6 de ago. de 2015

We were greeted promptly and offered a ride home since there was a few hour wait for service. We had a great driver who drove us to and from home. The rep, Bernard, was very helpful and explained things well. Also, I enjoyed the Ladies Day coupon!

David

5 de ago. de 2015

Worked with Melissa Garcia thru e-mail before I arrived. She was great. The process took a little longer than I wanted it to, but other than that everything was great.

Michael

4 de ago. de 2015

Sam the sales person did a great job, he went through everything to help make the experience great, even on a Friday night at 8PM.

Ronald

4 de ago. de 2015

My first time negotiating a service department. The service advisor was very informative, answered questions that I had and made a point of responding to all of my questions.

Jean

3 de ago. de 2015

Our salesman Steve was very nice and helpful and not pushy.I didn't feel any pressure to buy. He made it a very niceexperience.

Clark

3 de ago. de 2015

Fast, friendly morning intake when I dropped off our Toyota. Service manager contact me during the day to provide updates of the service status. Returned that afternoon before the time promised.

Stacy

1 de ago. de 2015

The tech was very professional and handle my service in a very timely fashion. I also appreciate the honesty of the tech when informing me of future repairs.

Angela

1 de ago. de 2015

My salesman Dave was super nice and made the experience awesome!! Love my new Toyota Corolla Sport - Blue Crush!

Maureen

1 de ago. de 2015

Staff is always friendly, welcoming, helpful and professional. Always a no hassle experience! I actually look forward to my Toyota care service appointments!

Anthony

1 de ago. de 2015

they take care of my needs!!! And they give great service and the guys that I know take time to explain what is needed on my car!!!

Kristen

31 de jul. de 2015

I searched at a number of Toyota dealers. Jennifer Clemens was the first sales person to provide me with the information I was seeking - right away. I didn't have to ask for repeatedly and she provided everything. Upfront, kind, efficient. She made the process easy. Other dealerships and sales people could learn from her!

Amy

30 de jul. de 2015

Friendliness, and while I do call ahead to check on wait times, I appreciate the honesty and am happy when I happen to find a slow time to bring in my car after work.

Susan

30 de jul. de 2015

Very accomodating and willing to listen to proposals. Did not feel pressured but had all my questions and concerns answered.

Darlene

26 de jul. de 2015

It was the best vehicle buying I ever experienced. The salesman was very nice and showed me many of the vehicles operations. It was very fast and I would definitely go back when buying another vehicle

Serafina

26 de jul. de 2015

I am greeted when I arrive. I am listened to as I explain what I want done. My preservice bill is gone over with me before I agree to service. Also the area is very clean.

Michael

23 de jul. de 2015

Steve Salidas has been my sales contact at ET for the past 12 years. I have purchased 2 new and 2 used cars from him during this period and I trust him completely.

Allan

23 de jul. de 2015

iNTERNET SALES STAFF AND CUSTOMER SERVICE MANAGER EXPLAINED PROGRAMS, SHOWED US VHEICLE OPERATING SYSTEMS AND HELPED US BUY THE CAR WITHIN A FEW HOURS. BEST EXPERIENCE OUT OF 4 DEALERSHIPS BY FAR!!

Jerome

22 de jul. de 2015

Everyone is courteous and helpful. No one gives the impression that he has something better or more important to do than speaking with you.

Helen

22 de jul. de 2015

I had a tire rotation and fluid level check and was out within 30 minutes - - - a rare visit with such a short visit.

Nicholas

21 de jul. de 2015

I dropped off my truck at the appointment time and it was ready before I expected. Tommy called and advised that the in cab and engine filters needed to be replaced and it was done by the time we arrived to pick up the truck. Excellent service!

Susan

18 de jul. de 2015

Alex, our salesman, was great. Not pushy, but gave us a lot of information. Would buy another car from him.

Vlada

17 de jul. de 2015

I was immediately greeted by service representative who took my vehicle earlier than my appointment. It was done in a quick and timely manner.

Philip

17 de jul. de 2015

Courteous and friendly people all over the place: Reception, sales, parts department, finance yup, even the Marine fellah!!! You have much to be proud of: good people, good products, good reputation, beautiful facility.

Daniel

14 de jul. de 2015

Oil changes I can just stop in no appointment needed. The techs let me know what's going on with the car.

Lori

9 de jul. de 2015

The service technician took the time to explain recommended services as my car was at 50,000 miles. I appreciated those recommendations to keep my car in good condition. Congratulations on such great service!

Nishant

8 de jul. de 2015

This is our 4th purchase from you guys and has always been a great experience. Alex is always very thorough, friendly, and knowledgeable.

J

8 de jul. de 2015

Dan is a great car salesman. He didn't pressure me, helped me look through cars on several different days, and answered my many questions. He even sat with me and went through all of my car's features/buttons after purchasing the car. I would definitely recommend anyone to work with Dan when purchasing the car. He made it much easier and less stressful.

Susan

8 de jul. de 2015

PJ's no-pressure patience and expertise. Fair price for a great car. We're still learning. Came to Elmhurst Toyota through a car-buying service offered by my union.

Rebecca

3 de jul. de 2015

My Salesman, Alex, did everything he possibly could to make my experience extremely positive. He was extremely reliable about answering my questions I had via phone or email within 12 hours of my messages. Alex made sure that the exact car that I wanted was available, and he came in on his day off to accommodate my schedule.

Suzanne

2 de jul. de 2015

Steven was very nice and listening to want I wanted. Also nice atmosphere in showroom. People were nice and facilities good.

Aris

27 de jun. de 2015

Fast,easy and convenient most of all it has the best team to make it happen. The leader of the red team really are the jewels of your company.

Stephanie

27 de jun. de 2015

--Honesty--Ease of appointments--Convenience of getting a ride while car is being serviced--Everyone is polite and friendly--Patience with my indecisiveness--No high pressure "sales"--Quality, dependability of the Toyota brand--Children's area had some toys and the Big Wheels were a big hit especially since they could go through the showroom--I love that the service area seems clean and care taken for the safety and long term health of technicians--that's important to me.

Christian

26 de jun. de 2015

It is a very nice dealership that offers free Starbucks Coffee!Sales and Service did a great job and were easy to deal with and everything went smoothly!

Stacey

23 de jun. de 2015

I was able to do a lot online, including getting a quote and setting up the test drive. So when we arrived, everything was ready. Everything was carefully explained and everyone was friendly without being high pressure.

Brigitte

23 de jun. de 2015

I see the same mechanics. That means something to me: they like their job; Toyota treats them well. I feel comfortable when I recognize a face - trust ensues.

Brian

19 de jun. de 2015

No to low pressure. The dealership is very relaxed compared to similar experiences. Alex was straight-forward, honest and really listened to our needs. I've already recommended a friend and wouldn't hesitate to do the same.

Andrea

19 de jun. de 2015

Buying a new car from Alex was a great experience. The entire process seemed very transparent and hassle free. He was extremely thorough and went over every detail to make sure we were happy with our purchase.

David

19 de jun. de 2015

Car needed sched service and repair. Service was prompt, porter gave me a ride to work, rep called to report on work. Everything was fine.

Tiffany

19 de jun. de 2015

Quick process and the seller was informative. He also created hope and ensured I would be able to get the car I wanted at a rate and monthly payment I could afford.

Thilo

19 de jun. de 2015

JP was very easy and pleasant to work with. She made our experience fun and non stressful where most of the time buying a used car can be an unpleasant experience. She got us a fair deal for the trade in and worked out the financing along with your very efficient business manager, who's name I unfortunately can't recall.

Teresa

18 de jun. de 2015

I recently purchased a 2015 RAV4 and was not familiar with the Toyota maintenance process. Tommy patiently and thoroughly provided details regarding the type of service and service hours your facility offers. It's evident your goal is for your customers to experience excellence at it's best. Kudos to Tommy and your customer friendly location .

Peter

18 de jun. de 2015

Everyone is friendly and they make you feel that they want to meet your needs and concerns. You are there for a reason and they want to make your wait as enjoyable as possible

Peggy

16 de jun. de 2015

Everything was explained to me and the work was done in a short period of time and I was done. Great service and the service man was super nice and helpful.

Allen

13 de jun. de 2015

Had car detailed and Tommy Mulak did not like the first effort so sent it back to be done again. A minor inconvenience but I liked the effort to get it right.The car looks good.

Dan

13 de jun. de 2015

Very friendly staff and quick service. Always a pleasure going to Elmhurst Toyota. I bypass other closer Toyota dealerships to go to Elmhurst because of its great service.

James

13 de jun. de 2015

Given a ride to Metra station and they offered to pick me up if I returned by train. The latter was not the case but I appreciate the offer.

Larry

12 de jun. de 2015

OUTSTANDING SALES PERSON STEVE SALIDAS HAS ALWAYS TAKEN OUTSTANDING CARE OF ME, MY FAMILY, AND FRIENDS, AND A QUALITY PRODUCT.

Michele

10 de jun. de 2015

Bob was so professional and nice and explained everything well. He figured out best way to make all my repairs as cost efficient as possible.

Ernest

9 de jun. de 2015

The ease in getting an appointment. The patience Joe, my service professional showed me. He wouldn't stop looking for why one of my tires had less air than the other three(they all were down on air) He kept looking got on his knees to finally find a screw in my tire. I appreciated that greatly because I was getting ready to take a road trip.

Diane

8 de jun. de 2015

Melissa was great. She communicated with us via email. She was always quick to respond and provided us with all the information we needed to make our decision to purchase the Rave4.

Alfredo

8 de jun. de 2015

Everyone seemed to have my best interest! It was so nice to actually feel comfortable in a dealership and not feel like I was being cheated or lied to.

Christopher

6 de jun. de 2015

Quick, no hassle. Would have been good to have been told that the paperwork would take a couple of hours - didn't expect this.

Taryn

6 de jun. de 2015

Your sales team of Alex, PJ, and Mike provided my wife and I with exceptional service. We purchased 2 cars, and they were both patient and accomodating.

Taryn

3 de jun. de 2015

Your sales team of Alex and PJ were excellent. We purchased 2 vehicles and they were very attentive to our needs.

Dona

2 de jun. de 2015

the friendliness, honesty and letting you know what is going on with your car. I've only been coming here for 16 years!!!

Pamela

31 de may. de 2015

Representative worked with me to explain the charges. Spent time looking over the records and found I had already had some of the work done. He adjusted the maintenance to match what was needed.

Elizabeth

30 de may. de 2015

Service provider, Jeff, was extremely professional, gave me all details of what my vehicle needed. Service was also very timely.

Steve

30 de may. de 2015

We just went to see about some minivans my wife saw on line. Dan Sontero was our salesman. He was never pushy, answered all our questions, and was extremely knowledgable about the car business. All your salesman can look to Dan as how to represent Toyota Elmhurst.

Bogdan

29 de may. de 2015

Justyna was very helpful , nice . Did not push or force to buy a car.we did experience at diffrent dealerships that sales people were very forcing or want to show a car we did not want. Elmhurst has exactly what we want!

Sally

27 de may. de 2015

Service rep looked up car history to verify about air bag recall which mine did not need and when the last fuel ignition had been done and noted it could be done on a future visit.

Angela

26 de may. de 2015

Faustino said that they were very busy and it could be up to two hours before my car was taken care of. I waited for my car, and it was two hours, just what he had said. Also, he said he would need to order a part to repair the trunk lock and he would let me know when it was received. I asked for the car to be washed, but he checked and found out that the car wash was broken.

Sandra

25 de may. de 2015

Robert Fazzi, my service advisor, is always very thorough so I have confidence that when I pick up my car, it has been well taken care of. He is friendly, treats me with respect, and only advises necessary service.

Anne

21 de may. de 2015

Elmhurst Toyota is all about the customer experience. From start to finish, the process felt open and straightforward, with no hidden agenda. The salesperson and finance person both explained everything and answered all of our questions.

Ronald

20 de may. de 2015

friendly, courteous and knowledgeable Brian did great and I like that I am not pressured to get any work done

Sharon

18 de may. de 2015

you care about my car, making sure I do all I have to do to keep a good running vehicle

Eric

18 de may. de 2015

By far the best part was our salesman, Alex. He made the experience a friendly, relaxed, and professional time, not a pushy salesman at all. There was simply no pressure.

Sabrina

18 de may. de 2015

What i liked most was my experience with my salesman Alex. For me, buying a car is a very stressful experience. I had my last auto for 10 years! Alex made me feel like a friend and not a customer. He worked with me to stay within my budget and I was able to find a car that was exactly what I wanted at the price I needed to stick to. I left with a beautiful new Camry, completely unstressed, and very happy! I will definitely recommend Alex to everyone I talk to! Thank you Alex!!!!! Thank you Elmhurst Toyota!!!

Erika

17 de may. de 2015

I really appreciated all the help that we received from Pete. He was very patient while we were making up our minds until we decided the car of our preference.

Fiona

14 de may. de 2015

Steve Salidas is a very knowledgeable and honest sales person and a pleasure to do business with. Our family will come back to Toyota in Elmhurst again and again.

Keith

14 de may. de 2015

I arrived flustered from a chaotic day due to my car. As soon as I arrived at the service department, Tommy Malak calmed me down just by greeting me. He was respectful and professional. This was by far the best service experience I've ever had.

Arthur

14 de may. de 2015

One price shopping with the internet pricingVee was just great to deal with Best experience buying a car new or used

Johana

9 de may. de 2015

I'm glad I came here to buy my Toyota. Marketa helped me a great deal. She didn't make me feel pressured or nervous. she was very nice, friendly and professional. I will definitely recommend this dealership to my friends family and co workers. Thank you Marketa and Todd!!!

Stephen

8 de may. de 2015

Quick check-in, recall repairs estimated to take 2.5 hours, actually took 1.5 hours, I was very happy. Nothing more to say.

Donna

8 de may. de 2015

Jim Magnelli and PJ were very knowledgable and most helpful during my car buying experience. I would recommend Elmhurst Toyota to anyone looking for a quality car with a quality experience. No need to look elsewhere.

Jeanette

7 de may. de 2015

Friendly, prompt service. Really loved the waiting area and the ability to work and/or relax while waiting for my vehicle. Made the experience very pleasant!

Kenneth

5 de may. de 2015

My auto was ready in the amount of time they said it would be and they re-installed a "plunger type"pin holder that holds the glove box in place after I had changed the air conditioning filter and it popped off during my putting the glove box back together.

Peter

1 de may. de 2015

The care, personalization and understanding my sales rep (Tamika Young) gave me and the extra effort she gave towards surprising my wife with a new 4Runner for her being cancer-free.

Krzysztof

1 de may. de 2015

Your website is very easy to understand. In my opinion Your internet part of business is the future. I purchased the new, 2015 Toyota Camry because of great work of your internet Team a special because Vee Banjac.

Krystal

1 de may. de 2015

Joe has amazing service customer service, he lets me know everything wrong with my car and explains every little detail to me. Joe has created a customer for life.

Shahulhameed

1 de may. de 2015

PJ was awesome. She didn't force sell anything and she was patient enough to help us make a decision. She has earned our trust and will definitely consider her business for a family who owns 5 cars at one time. The finance manager on top of that was honest enough to tell us the requirements if we were to take additional protection. All in all, honesty was the overall name of the game in this dealership.

Connie

30 de abr. de 2015

I liked my sales person... I went in looking for a gently used car....didn't like what I found but he suggested new, as not much of a price difference... Also allowed me to think of the option as well as the 0 percent financing

Alice

30 de abr. de 2015

The service people are always very friendly and honest. The work is done in a timely manner and you aren't pressured to have repairs done that are not necessary.

Shadi

30 de abr. de 2015

Elmhurst Toyota is very convenient place I would highly recommend my friends to buy their cars from elmhurst Toyota . As far as tha dealer Mr. Aleksandar hi was professional advisor,he help me a lot Iam lucky that I met this dealer Tanks

Anthony

30 de abr. de 2015

It was quick efficient and they did a good job. I actually had a recommendation from a friend to go there over carmaxx where I usually buy veichles every couple years.

Dennis

27 de abr. de 2015

Daniel santoro was an excellent salesman. Straight forward and to the point. An honest salesman is almost non existent, especially in the used car business. I belive he went above and beyond to get me a great deal on my car purchase. Then to get me the extra set of keys days after I had already purchased the auto.is nothing but first class service.

Marvin

26 de abr. de 2015

When we first came in we were not ready to purchase at that time, Alex our salesman still took the time to appraise our vehicle and show us cars we would be interested in. He was very attentive. We appreciated that very much.

Arthur

24 de abr. de 2015

My Service rep.Tommy explained everything in detail that I needed and also went out of his way to try and get my Bluetooth working, but Samsung Rugby 4 telephone was not accepted by my 2011 Avalon

Kevin

22 de abr. de 2015

There was none of the old school techniques from the sales rep chasing us around at every turn. We took our time with this purchase (visited the dealer 3 times before purchasing) and wanted to make sure we were picking the right car for the coming years. Alex was very patient with us and allowed us to test drive all the cars we wanted before finally settling on the Corolla S Plus. He got us exactly what we wanted, trim wise.

Cynthia

21 de abr. de 2015

The service at Elmhurst Toyota was, and always is, excellent! They are polite, efficient, and so well-trained. I was treated with respect, everything that needed to be replaced was clearly explained to me, and the service was done in a timely manner. Plus when I left my van was clean again! Thanks so much!

James

21 de abr. de 2015

The ride given to me to get home and be picked up when my car was ready. The conversation that I had with the dealer (Alek) who sold me the car 2 years ago. He listened and talked to me about the passing of my dad to God on February 13, 2015. He truly cares about his customers and is a good man.

Oksana

17 de abr. de 2015

We had great time.Nice,friendly people,good fast service .Sergey did exellent job.He brought for us AVALON,that we like,from another location in a day.We would recomend him to all our friends.I am real happy with my new car.Thank you.Oksana

Teresa

17 de abr. de 2015

First and foremost was the cleanliness of the dealership. People were friendly, and work was completed in a (mostly) timely manner.

Deloris

17 de abr. de 2015

When the problem was diagnosed, they went to work right away, I knew everything that was to be performed on my vehicle.

Magdalena

14 de abr. de 2015

Steve Salidas was EXCELLENT! Very informative and easy to work with. I will highly recommend him will definitely buy another car from him!

Melody

14 de abr. de 2015

No High Pressure Sales or constant phone calls. It turns me off real quick.I want thank Sam Dechristpher for being patient and answering all my questions. Give him a raise.

Sheila

12 de abr. de 2015

I came in for the 25,000 mile service. They did the job in a very short amount of time and washed the car for me too. Very nice service. Everyone was very polite and professional. The Alex, my sales person stopped by to say "Hi" while I was waiting. Just very nice people there.

Kimleen

12 de abr. de 2015

The two women who helped me from the internet sales department (Vee and Tamika) did everything in order to help me buy my car. They were very honest, upfront and did not play games in terms of negotiation to finalize the sale. The price of the car and interest rate was very competitive compared to other Toyota dealers in the area. Thank you to these two ladies for helping me find the right car for me! I also want to give a big thanks to management and the financial department in helping me get a great deal for the car! In the future, I will definitely be buying my next car from this dealership.

Margaret

10 de abr. de 2015

They told us exactly how long we would have to wait. Love the play area to keep the kids occupied!

Leslie

9 de abr. de 2015

Tommy is always extremely pleasant and helpful, and respectful of cost issues, ensuring that I am aware of pricing and involved in decision-making about service for my vehicle. He can also be relied upon to provide an accurate estimate of time required for the work to be done.

Ernest

8 de abr. de 2015

Dave Hsu was very helpful and he kept update with me about the progress of the car while I was waiting. I really appreciate that!

Edwin

8 de abr. de 2015

Great costumer service! Dave (staff) assisted us very well. His friendly and very professional. He explained everything to us. The waiting time for the service is acceptable and there's a lot to do while waiting like reading magazines, watching tv, free wifi and free Starbucks coffee.

Manolito

7 de abr. de 2015

Im very happy about the RAV4 we both,the sales man is nice, he explain everything to me until the end of the transaction.

Robert

7 de abr. de 2015

We really liked how Steve Salidas put us at ease. It was a no pressure transaction. I felt confident in our purchase.

Laverne

6 de abr. de 2015

Set my expectations about how long was service. Answered all my questions regarding future services with respect and not in a rush to push me out the door. I really appreciated it

Joseph

4 de abr. de 2015

Have only been to the dealership for service 3 times since I bought my Highlander. Each visit was for the complimentary oil change and inspection, which I greatly appreciate. The waiting times have been short and the service writers are professional.Extremely happy with Elmhurst Toyota.

Tony

4 de abr. de 2015

Everyone was very courteous and polite. Staff were knowledgeable about the vehicle that I was purchasing. The purchasing procedure went very smooth.

Thomas

3 de abr. de 2015

I was taken care of as soon as I pulled up to service. Everything was explained to me. Free car wash.

Vicenta

3 de abr. de 2015

My sales rep was great, Marketa made us feel comfortable with out buying process. She listened, she has both our color options waiting for us and when we arrived she gave us the freedom to look at both cars. While she finished up with her current customer we looked at both cars and made a decision on the color we wanted to purchase. Other sales reps would just juggle their customers around or pass them to someone else because they are busy. She was patient even before we walked in to the dealer. She didn't huver us with emails and call like other people do. Thanks Marketa for your help, you will be great in the car business because you have that people skills that other places lack. Thanks again we love our Sienna.

Tasha

2 de abr. de 2015

My experience with the sales assoc. (PJ) was the best Ive had in my personal history of car purchases. She knew EVERYTHING about Toyotas! All models...not just the Venza. She was extremely personable, polite, and made every effort to earn my business without being pushy or nagging. I never felt uncomfortable, I actually felt that she truly cared. She is definetley an asset to the dealership! The finance mgr was right in line with the same integrity and hospitality, true Toyota knowledge! Thank you!! I love my new car!!