gabarrick

9 de nov. de 2016

From the moment we walked in were were very comfortable. No high pressure in any aspect of the process. Our saleswoman, Holly Beeman was very friendly and knowledgeable.

tdkpublic

2 de nov. de 2016

I strongly recommend Faulkner Hyundai for a car purchase. They have a great selection and make the process so easy. My sales consultant, Josh Sabulsky, helped me every step of the way - always friendly, honest, frank and professional.

dacollins

27 de oct. de 2016

so far every thing is good keep up the good work everybody. my car looks good to me and if you guys stand behind you service like you say you will then every thing should go good. thanks again guys for all your help and service.

ravig0

19 de oct. de 2016

My husband and I love Faulkner Hyundai. This is our third Hyundai from Faulkner. The sales and service staff are very friendly, professional, and accommodating. We first came into the dealership thinking of buying a Sonanta but I feel in love with an Elantra instead. Todd Grier had me driving out in the Elantra I love. He gave us a good value for our trade in (my 2013 Hyundai Sonata) which made my new Elantra all that more affordable. The service staff at Faulkner make it almost a pleasure to get my Hyundai serviced. I take advantage of the van shuttle to go to The Harrisburg Mall. This is a treat because I live far from any mall. It's nice to have a fully-serviced, newly-washed car to drive home once I am done shopping. Would I come back to Faulkner again to buy my fourth Hyundai? Of course, I can't imagine going anywhere else!

maitra.saikat

19 de oct. de 2016

Was a great experience to buy the car. Will buy the next car from here as well. Great customer service and knowledge of the car. Pricing should be more flexible and not rigid to take a decrease.

andrew_d_oyler

16 de oct. de 2016

Jayson was a great salesperson . He was very busy but kept up with our transaction. He was very knowledgeable and worked very hard to make me happy with the deal. I love my new Hyundai.

devinmay88

14 de oct. de 2016

Overall everything was above and beyond my expectations from the minute I walked through the door to the moment I drove off the lot. All of my questions were answered and I got an even better deal on the car than I had initially expected. I have already recommended Faulkner to various friends and family members who are in the market for a new car.

tlaplante0

13 de oct. de 2016

My husband and I had a GREAT experience at the Harrisburg Hyundai Dealership. We worked with your associate, Devin, who spent a good amount of his time with us answering the many questions we had. He was very patient with us and explained everything in full detail. We ended up buying 2 cars from him and also brought our parents with us to pick up our vehicles and they also bought a vehicle from him as well. He was very professional and courteous of our time. This was a big decision for us and he stayed after closing hours to assist us. He went above and beyond the stand measure for a car sales man in my previous experiences at dealerships. We would highly recommend the dealership as well as our salesman, Devin to our family and friends for future purchases and leases.

beckykaun

13 de oct. de 2016

I love my new Hyundai Santa Fe. Thanks Jason! I appreciate you figuring out how to make the deal work to get me in my first SUV. This is my 3rd hyundai and won't be my last.

dn9624

12 de oct. de 2016

This Dealership is awesome. The staff is professional, friendly, courteous, and knowledgeable. I love going here to purchase my Cars. Todd was my sales representative he a wonderful man.

tlaplante0

12 de oct. de 2016

Faulkner Hyundai was forthright on their pricing and made a significant effort to improve my trade in value, get the best rebates available and add on top some dealer discounts, to get me to such a good place in the purchase I ended up buying two vehicles in one weekend.

jmusser0

11 de oct. de 2016

My experience with Faulkner Hyundai was excellent from beginning to end. I will be recommending this dealership and staff to friends and family! Devin Haines was very knowledgeable and pleasant to work with during the entire process.

TAB

10 de oct. de 2016

Brought our truck there to be cleaned because a company spilled restaurant grease all over the road and I had to drive through it to avoid hitting on coming traffic.The mess was all over and under my truck and smelled horrible. We were told to bring it here to be cleaned.Picked it up,wasn't cleaned right and still stank really bad and to boot all had a nice size screw in my back tire from the car lot where it was parked!

mollyraedowling

7 de oct. de 2016

I am from out of town and drove 7 hours just to purchase a vehicle from Faulkner! They had the best price and the best costumer service, I felt in control the whole time.

Kathleen Hart

5 de oct. de 2016

I had my Subaru Crosstrek repaired after 2 accidents at their collision center. I felt like they were part of my family by the time I picked my car up yesterday. Not only do they do amazing work, but Helen Hart in the front office has the patience of a saint and is an absolutely wonderful person. Russ who was in charge of the last repair was extremely thorough, kept me in the loop and my battered car looks like new! It was finished when promised and I could not be happier. My first accident I was hit with a Fed-Ex tire and pretty shaken up. Helen Hart was so gentle and patient. You can tell she really cares and understands what you are going through. Todd Kuhn the Manager was extremely helpful, made sure everything was taken care of and my car came out like new. I highly recommend this team as an experienced and professional team that will make your car like new again.

rjon321

5 de oct. de 2016

Thank you Faulkner Hyundai for making my car buying experience a non painful and pleasant one. I will be back the next time I need another vehicle.

jennifer.polm

5 de oct. de 2016

My Sales rep was Todd Grier. He has been the last five times that I have bought with Harrisburg Hyundai. He is the reason I continue to come back to this dealership. He is always professional, courteous and direct. Buying a car has not always a pleasant experience, however with Todd it has been. Todd and the Faulkner team always does they're best to make it work for my family and our budget. I would and have strongly recommend anyone to purchase a vehicle at Faulkner Hyundai.

rubikscube24

2 de oct. de 2016

I was very happy with Holly from start to finish. Her knowledge of the vehicles is remarkable. It shows in her enthusiasm to make her clients happy. I have recommended this dealership to friends and hey have purchased a car through Holly as well. All staff was friendly and attentive.

ges649

1 de oct. de 2016

Steve Ward was the salesperson my wife and I worked with at Faulkner Hyundai. We both agree that our experience dealing with him was the best we'd ever had buying a new vehicle. Straightforward, knowledgeable, and attuned to our needs.

amyberger45

29 de sep. de 2016

It was a great experience. Everything was handle and explained to me. Would recommend to many. This is my third car from Faulkner and have always been satisfied with my purchase.

eppycampbell

22 de sep. de 2016

I had nervous anticipation when entering Faulkner Hyundai. I was greeted by Jim Cooper who very quickly put me at ease about taking this big step at my age. I am very happy with my experience that day. I appreciate his willingness to be so helpful and I am enjoying my new car. I'm looking forward to it being a continuing wonderful experience.

e_satteson

22 de sep. de 2016

Smooth, easy transaction, very friendly helpful staff, met my pricing but didn't expect such a high price on the additional warranty - was a bit of a shock at the overall increase in the price of the vehicle

wjdisanto

21 de sep. de 2016

Excellent experience, from beginning to end. Every staff member was friendly and competent. The purchase price and trade-in offer were arrived at with no aggravation on my part. I'm happy with the vehicle, the deal and the dealership.

christinewooding

21 de sep. de 2016

Todd Grier, thumbs up to you and the rest of the staff that help make my 2nd purchase simple, and easy!! I would return when I am ready for another car. And refer all my friends.

Lee

21 de sep. de 2016

Had noise in front drive line. Took two tries but they but they got it right.(bad trans bearing) Waiting to have new trans installed.

wagner0871

17 de sep. de 2016

Did not feel pressured into buying something I didn't want. Glad to see a donut spare tire added. This was not provided with my husband's 2015 Elantra. I do wish the salesman would have pointed out that there was no CD player.

sberry320

16 de sep. de 2016

We had a great experience overall. We got to test drive right away. There was no pressure to purchase on our first visit, we made it clear we were just looking. When we came back to make our purchase the experience was fine with negotiations and signing. The only part I didn't enjoy was going in the office to talk about insurance and added fees. I felt a bit pressured and uncomfortable.

bahoward1228

16 de sep. de 2016

Salesman Josh was informative and friendly. Knew all answers to my questions. Test drive was a decent combination of city and highway driving. Good experience overall.

tmmoyers

16 de sep. de 2016

People were friendly at the dealership. The car is great, love the features it has, such as- bright interior lights, Hi beams lower when car approaches and then back to Hi after it passes, while on cruise control the car will brake if another car pulls in front of you. One thing that was disappointing was my husbands I-phone isn't new enough to take advantage of linking it to the car.

aimpresley

14 de sep. de 2016

Dan was an absolute joy to work with. He got me into a car that I love and I didn't think it'd be possible to afford. He also was very attentive to my concerns along the way and made me feel at ease with everything.

Carol Brennan

14 de sep. de 2016

Great service,great staff,great business, will recommend dealer and hyundai to others

benkenski

13 de sep. de 2016

I am very happy with the purchase of my Hyundai Sonata at Faulkner Hyundai. This was not my first purchase from a Faulkner dealership but it is my first from Hyundai and based on my experience it will not be my last. Great people, service and selection.

lori4crafts

13 de sep. de 2016

I am really enjoying my new vehicle..thank you for all your help to find the best fit for me. It was easy to get comfortable and feel right at home with the current technology and features.

Betsy Frymoyer

13 de sep. de 2016

I purchased my Subaru through Faulkner Subaru. I wanted a Subaru for it's ability to drive in snow conditions. Where my husband, Daryl and I live, we need either front wheel drive or 4 wheel drive to get to our home. I was able to walk right up the ridge with no problems the past 2 years and hope to continue to have great service from this Legacy. The repairs I had done were excellent and the staff at Faulkner Body Works were extremely nice, very helpful and very accommodating. The ladies in the front office know their jobs well and if I could give them a raise I would. Signed a very happy customer!

tim.alexander

10 de sep. de 2016

Really appreciated Todd's prompt and courteous service -- great price and great delivery in spite of his having to work over hos vacation. I would definitely buy another Hyundai from Faulkner and Todd.

mkapenstein

10 de sep. de 2016

Very pleased with everything. We ended up leasing 3 cars because of the good deals. Everybody was friendly and helpful. We all like our calls. No pressure.

dmazich

10 de sep. de 2016

I had a great experience. Everything went very smooth. Surpassed all expectations. I did not expect drive off of the lot with a new car.

southernyank1982

9 de sep. de 2016

I love the care and am glad I chose Faulkner. I would recommend them to my friends. Holly was very professional and met all my expectations.

lrrhoads

9 de sep. de 2016

Great dealership, great vehicle, great deal! I love my new Tucson, it's an enjoyable ride as well as a good looking SUV, would definitely buy another one!

devin.balshy

8 de sep. de 2016

My day at Hyundai started with me just thinking i was getting an oil change on my 2011 Elantra. As soon as i walked in the door, Jayson Bailey was right there and ready to help. He simply asked what he could help me with today. I then, went ahead and told him i needed an oil change and maybe a license plate light repair. He without hesitating, had me all set up to be in an out. While waiting, i fell in love with the 2016 Veloster in the show room. He saw my interest in the vehicle and was there to help me with any questions i had. I had questions from gas mileage, to vehicle safety, to asking him on how turbo works, because lets face it i am a 24 year old and have no idea what turbo would be like in a car. Jayson, without any hesitation, answered all my questions and then some making myself aware of what all i am getting out of this car. That is when i was sold! He knew the product he was offering and he did it in a manner that wasn't pushy or "salesman" like, he did it with humanity. I would recommend Hyundai vehicles to anyone at anytime, and i highly recommend going to see, Jayson Bailey, at Faulkner Hyundai in the beautiful Harrisburg, PA!

pmonkcrs

8 de sep. de 2016

Excellent experience from start to finish. Got the car we wanted without a hassle. Courteous staff. We look forward to enjoying our Santa Fe for many years to come.

kgraeff1048

8 de sep. de 2016

Excellant Customer Service experience! Holly got me to where I needed to be with a budget friendly payment. Her expertise is only exceeded by her friendliness and geniune desire to be of help.

cassandrajscott

8 de sep. de 2016

Wonderful service, Jason was excellent sales person. Showroom was great. People were nice. They explain how the navigation works and set up my Bluetooth and paired my phone

pincin7

8 de sep. de 2016

My salesman was professional and knowledgeable. They answered all of my questions Staff was great. I would definitely purchase another vehicle from here. Keep up the good work

liz52408

8 de sep. de 2016

I was very pleased with the service I received with my new vehicle purchase, Daniel Grabski was very professional and accomodating and found the exact vehicle I wanted in the color I wanted within a short amount of time. He even got me a rental vehicle for one day when I sold my car and picked up my new car the following day! He went above and beyond answering questions I had and going over the details of the vehicle. I appreciate everything he did to make my purchase possible and I love my Sante Fe Sport! He was not aggressive or pushy with the sales process and that is why I purchased from him at Faulkner Hyundai!

dlebert1920

31 de ago. de 2016

We were initially happy with the communication from the dealership. However when we experienced a problem with ants the dealership did take care of the problem but I had to wait over an hour to pick vehicle up after traveling an hour and the car was not ready .

rvaughn679

27 de ago. de 2016

We are extremely satisfied with the customer service that we received from Holly. She listens to the customers needs and matches those needs with the perfect vehicle.

dhepker

26 de ago. de 2016

Jayson helped me upgrade to an Elantra Limited from an Elantra (2017) He was very helpful and great to work with both times, as he sold me my first Elantra

bridgeman1818

20 de ago. de 2016

Faulkner was a great place to purchase a car from!!!!would recommend other people to purchase their next new car from here .great service and staff was always friendly!!.

lmhottie

16 de ago. de 2016

Excellent customer service worked diligently to get me into the vehicle that i had wanted. Very professional friendly and informative. Went above and beyond. I will surly be back!!

lldupert

13 de ago. de 2016

Enjoyed working with the staff and with Jason. Had sister purchase vehicle from him also. My review consists of excellent dealership and staff. Will continually purchase vehicles there.

rphower15

12 de ago. de 2016

5 stars! I enjoyed my experience and will definitely be returning in the future and will recommend this dealership. I love my new 2017 Hyundai Elantra!

loriebee

11 de ago. de 2016

I was greeted as I approached the door and was helped immediately to find the right car for me. The salesman was friendly and listened to my needs. He did try to steered towards a more basic model but I did not hold that against him as I had stressed the fact that I wanted a low monthly payment. As soon as I mentioned that I really wanted cruise control he turned around and pulled up the car that I eventually purchased. He also showed me a copy of your survey and explained that any adverse comment would make him fail. Although I did not appreciate him doing this, it does seem harsh as I was otherwise happy with him, the finance guy and my car.

jolee3678

11 de ago. de 2016

I put all my comments in the previous review section. Todd has done a great job and I'm happy with my car. Its perfect for my life situation right now.

dsalley5150

10 de ago. de 2016

I was satisfied with the work of Faulkner. They helped me with the financing and the perfect vehicle. I would highly recommended Faulkner Hyundai to anyone

ajhoffert

9 de ago. de 2016

Excellent staff. Not pushy. They were very through and worked with us to get the vehicle and features we wanted. Will definitely be back in the future.

debra.miller

4 de ago. de 2016

I had a very nice experience. Everything about buying the car was explained in easy terms that I was able to understand. I like my Hyundai cars . They are dependable.

lisa.shank1229

4 de ago. de 2016

I was very pleased from the time I stepped into the dealership until the time I drove off with my new vehicle. Staff is professional, friendly and not pushy. Jayson, my salesman, was always a text or phone call away for any questions I had. The financing part was smooth and I was in and out in a nice amount of time. I hope to stay with this dealership for maintenance and possibly other purchases/leases in the future. Lisa Shank

bmals608

2 de ago. de 2016

Being a first time leasee, Todd did a fantastic job of getting the car I needed in the right price. He walked my mom and I through the steps of leasing since neither of us had done it before and gave us valuable information. I would recommend anyone I knew to go to him to buy a car. He's a great salesman and always makes sure his customers are satisfied.

l.kennell

2 de ago. de 2016

Thank you so much for finding the right car for me . The personal pin stripe just added so much to the car . I am thrilled with my car and the total experience . Holly Beeman is the best !!!

cklipa221

2 de ago. de 2016

Working with John at Faulkner was painless - he was cordial and professional and I would recommend my friends who are looking for new cars to seek him out. Thanks for listening to what I wanted and what I needed - I am pleased with my pick - Cheri

Audrey Zajac

1 de ago. de 2016

I needed to use the Geico Express repairs service at Faulkner Hyundai and the process could not have been easier. The repairs were done in a professional and timely manner and everyone was very helpful and friendly.

patricia.singleton5

31 de jul. de 2016

My Experience at Faulkner Hyundai was Exceptional , the showroom was clean the Quality of Customer Service was Very Good. I am Truly Satisfied with my Vehicle and Comfortable with the fact that should I have Any questions or concerns or financial hardships I was fully persuaded that I would be Assisted and Secured to meet my needs.

jonesquest

30 de jul. de 2016

Overall very good. Sales person helped me get a very good deal on insurance for which I am very appreciative. He also changed the car color at my wife's request- again appreciated

williampwhitman

29 de jul. de 2016

This was my first car, but not my first time talking to a salesman. My previous experienced seemed to be uninviting, in that, the salesman was aggressive and persistent. This experience was far better and made me feel super comfortable.

Lisa Kennell

29 de jul. de 2016

I was informed of all my options , asked what I was comfortable with . It was a a stress free process . I appreciate all their help . All are knowledgable and friendly . I would recommend them to my family and friend .

William Gardner

29 de jul. de 2016

Purchasing my new Elantra from Faulkner Hyundai was a very pleasant experience. The sales team went beyond my expectations to find just the exact car I was looking for. If you are looking for a new or used car, do yourself a favor and go to Faulkner Hyundai.

bigben1952

28 de jul. de 2016

Very amenable folks. When the specific vehicle I was interested in was sold before I was able to get there to check it out, they searched around and got another one from another dealer for me. I would up buying it from them.

epopino

28 de jul. de 2016

Pleasant, helpful, did exactly what they said they would do especially Jim Cooper and Mario. Never expected Jim to work out a deal but, he did.

srokowski0

27 de jul. de 2016

This is the 2nd vehicle in the past year we have purchased at Faulkner Hyundai. Our daughter also purchased an Elantra in 2011 at Faulkner and will also in the near future look at purchasing another Hyundai at Faulkners. Great job!!!

dwillmann

26 de jul. de 2016

I do not like buying new cars, but this dealership made it a pleasure. Other than wishing that I had a full owners guide, we were pleased with the process. Thanks...

yhumphrey64

26 de jul. de 2016

Excellent employee and hard working, came in on her day off to deliver my new SUV.. I didn't get exactly what I wanted I am happy with my Santa Fe Sport.

kayleyeshenaur

26 de jul. de 2016

I'm very pleased with my purchase from Faulkner Hyundai. Joshua helped me find a car and finance package that was within my price range, and he took the time to show me the features of the car. Mario explained warranty packages and reviewed the contract with me. Everyone at the dealership was friendly and professional. I would definitely recommend the dealership to anyone looking for a car.

dbatton67

24 de jul. de 2016

Dan the sales guy was really patient. I came there looking for a used car and left with a new one. He didnt suggest new but informed me of the cash back and finances available; new was the best way to go for me. The finance guy was great also. I've never bought an extended warranty before but after he explained it to me I saw that things have changed since the last time I bought so I went with it. I am VERY satisfied with the vehicle so far and definitely with the people at Faulkner Hyundai

pawomen2005

23 de jul. de 2016

Though i live in york county. I travel to faulkner because they take care of me when I have issues with not just the new one but my Santa Fe I will continue to purchase vehicles from Faulkner

CMLEONZO

23 de jul. de 2016

Todd and his team did an outstanding job finding us the car we wanted at the price we needed. Everyone was prepared for us when we arrived for delivery.

dlugo89

23 de jul. de 2016

Customer service was great. First time leasing a car and had many questions. They answered all of them and even further explained things that I didn't even think of. Overall Great experience!

kaflynn

21 de jul. de 2016

I love my new Hyundai Sonata. customer service is great. I will recommend my family and friends. love this car inside and out. customer service reps make you feel right at home with their great service.

Gregory Poffenberger

21 de jul. de 2016

completely satisfied with the experience I had with all that were involved with fixing my van. The body work was magnificent and done exactly on time. Can't thank the body shop crew enough for all the stellar work.

jfohl

19 de jul. de 2016

The entire staff at Faulkner was very professional and helpful. I feel they go "out of their way" to make the car experience an excellent one. They are thorough and explain everything clearly, answering any and all questions honestly and completely. The staff I worked with was excellent. However, all members of the staff that I came in contact with was very friendly and helpful. I felt very at ease though the entire process. I would recommend Faulkner without hesitation. My salesman, Jayson Bailey, did an excellent job and provided a stress-free experience.

sammistoltzfus5874

18 de jul. de 2016

Everyone here was very professional and nice. The sales team was polite and gave us plenty of time to think, no aggressive sales people here! I am looking forward to going back to my first maintanence appointment

jatkns

14 de jul. de 2016

Purchasing a vehicle can be very stressful. The salesman was very accommodating and patient. I was there longer Than I anticipated; but driving off with a car that met my every needs made it worth it! Thank you for an great buying experience!

vwkarter80

10 de jul. de 2016

Great place to deal with nice people all around. I will recommend everyone I know to them. And I will def buy from them again

johnnyborreli68

9 de jul. de 2016

Through out the years I hated car shopping because of the tricks that salespeople play and getting shafted in process. But this time I feel like I got what I wanted along with the great service form the Faulkner staff

scootchy

9 de jul. de 2016

We have purchased/leased 3 vehicles from Faulkner Hyundai, 2 new and 1 used. Each time the experience was perfect. The staff worked to meet our needs and financial plan. Service is always fast and friendly. Hope to be back in a couple years for our next car!

bkbilder1

9 de jul. de 2016

enjoyable experience ..Everyone we came into contact with were friendly and courteous during our buying experience. Plan to use dealership for service . Car was in great shape when we picked it up.

ccb833

9 de jul. de 2016

Everything was great. From the sales to money guy. Better than York PA. I called the dealership and set up prices and trade value on the phone and via text/picture messages. Everything was very easy and professional. I would definitely be buying cars here again and recommend to others this dealership.

gbhahn2

9 de jul. de 2016

Good experience. Jim Cooper was professional and was available when we had questions. We were going out of town the day we picked our new vehicle up so Jim arranged for us to return at our convenience to complete our familiarization of the vehicle;

nutritionnbeyond

7 de jul. de 2016

LOVE THE CAR AND SALE PERSON , STAFF WAS GREAT. I WAS DISAPPOINTED IN THE CAR CLEAN UP WAS NOT DONE TO YOUR DEALER STANDARDS I KNOW . I HAD TO GO BACK TO WORK I DID NOT HAVE TIME FOR THEM TO DO IT RIGHT. THIS IS WHY I GO TO THE DEALER IN NEW BLOOMFIELD TO GET ANY THING DONE ON MY OLD LEASE. THEY DO A GREAT JOB ON MY CAR THERE. OVERALL RATING WAS AVERAGE BECAUSE OF THE DIRTY CAR.

foxyladygoingon40

6 de jul. de 2016

The customer service was outstanding. They really worked with my budget so I wouldnt feel overwhelmed every month. They answered all my questions and found the car that I wanted and could afford. I will definitely return there for my next car.

Debora Lugo-rodriguez

5 de jul. de 2016

My experience was good. I had a lot of help choosing a car and had all of my questions answered no matter how "silly" they may have been. Made me feel comfortable with the decision to lease a car for the first time. Everything was explained to me in great detail. Overall a great experience

sherainw

2 de jul. de 2016

I am a valid customer that can say " Yes" Hyundai is the place to go if you need or want a decent car that's going to be reliable. The staff is wonderful, and will do there very best to keep you smiling.

vmalave979

1 de jul. de 2016

I went in knowing what I wanted and pretty firm and it was delivered to me with even more then what I expected. Excellent Customer Service and though I might have spent a little more time at the dealership then I expected, I was catered too the whole time.

rmcdd778

30 de jun. de 2016

James greeted myself and my wife as he knew us all of our lives and also the sales manager and person that did our paper work ( I am bad at remembering names)

danielson.kenneth.j

30 de jun. de 2016

A number of years ago I had a poor experience with a visit to this dealership and ended up buying a car at a different Hyundai dealership. This time, it was a very different story. Josh (sales) was great and even the look of the place had lost a lot of that "dingy" vibe I felt years ago.

jlp608

30 de jun. de 2016

EVERYONE AT FAULKNER HYUNDAI WERE GREAT! I HAD A WONDERFUL SALES REP NAMED JOSH SUBALSKY. I WILL DEFINITELY RETURN IN THE FUTURE! I HAD BEEN IN A RECENT CAR ACCIDENT AND JOSH AND THE TEAM WORKED HARD AND IN THE END WAS ABLE TO DELIVER. THE PROCESS WAS GOOD, DIDN'T TAKE TO LONG. A WEEK ALL TOGETHER BUT IT WAS WELL WORTH IT.

Kevin Kolakowski

26 de jun. de 2016

Services were performed within the estimated time limit.

walkerkeefe03

25 de jun. de 2016

I appreciate the excellent customer service. All employees were very kind and very professional. I highly recommend Faulkner Hyundai of Harrisburg to anybody looking for a vehicle. No one will be dissappointed

kollinscarl

23 de jun. de 2016

I would recommend a friend or a family member if thay are in need of a new or used car good environment and staff. Thinks, Faulkner Hyundai

twiny70

21 de jun. de 2016

This dealership was very personable. Worked with my family and I to find the right car with our wants and needs. I recommend this dealership.

victorialeigh570

21 de jun. de 2016

Holly and the rest of the staff were amazing. My entire family has purchased a car from her and we will continue to do so. She goes above and beyond and is just a great person to work with. This is by far the best experience I have ever had while working with a dealership.

Nicholas Marrazzo

21 de jun. de 2016

I have leased my second Hyundai Sonata through Faulkner Hyundai. First was 2013 and now I have a 2015. The salesman are on your side and willing to help you get closer to the deal you have been looking for. Both times my monthly payments have been lower than I expected them to be! Customer service is friendly and great and I have not had any bad experiences there yet. When I turned in my first car, I had no bill and went directly on to lease another Sonata.

caristawilson

18 de jun. de 2016

My second experience with Hyundai/Faulkner Oldsmobile was once again surprisingly wonderful and painless. Soon the pushy, aggressive car salesman stereotype will be eradicated from my mind. My Salesman "Josh" was so personable that I'll be sending my recommendations personally to him. Thank you for always making my encounters pleasant!

missyasmith1968

14 de jun. de 2016

Overall experience was excellent. Had a much better experience at Faulkner Hyundai than anywhere else. I would definitely recommend your facility to all my friends and family.

cjgarb

10 de jun. de 2016

If there is anything I can say additional is we are fortunate that we have a good dealership in our home town ... Again John Andrews made the process less stressful ... Buying a car can be stressful , we will be back again

emovari

9 de jun. de 2016

I had a good experience with this dealership and the employees that work there. I would recommend the dealership and company to others. Thank you.

babineauopticians

8 de jun. de 2016

You guys are awesome..... Everyone cares about my experience from the time I stroll in , ... to the time I happily skip on out to my new Super Sled with the Hyundai Logo on it The End

jbmnbb

5 de jun. de 2016

I Would highly recommend Faulkner, Hyundai, and Jim Cooper! They were very helpful in meeting my needs and my budget. I am very pleased with the Elantra and the leasing program.

JasonD

5 de jun. de 2016

Our daughter was buying her first new car and Jayson Bailey was our salesman, he very professional and friendly. Walked us and my daughter through the entire process. Explained everything to her from the paper work to the little details in the Hyundai Elantra. Very please with the dealership!

lmm500

1 de jun. de 2016

Very personable, thorough and courteous. I enjoyed working with him and would recommend him to anyone looking for a car. He was helpful and patient.

ssnyder1959

27 de may. de 2016

I am very happy with my experience of purchasing my 2017 vehicle. The staff was amazing with answering all of my questions so that I would be able to make my decision & be happy with the choices I made.

wgardner1946

26 de may. de 2016

A great car from a five star dealership. My new 2016 Elantra is a great car offering impressive list of standard features at a great price.

genglander1

26 de may. de 2016

Faulkner Hyundai is by far the best car buying and dealership experience I have ever had. This is my second experience with purchasing a Hyundai there and this time went just as smoothly as the first time. I was lucky to have Bill Bloom help me through this journey both times. He is s very attentive to the detail of having you find the right Hyundai that fits you, no matter how many test drives it takes. He stayed with me during the whole process. I am very happy with the dealership as well. They were always eager to help. I can't say enough great things about Faulkner Hyundai. Oh and by the way their service department is great too and will continue your great experience even after you purchase your car. Thank you Bill Bloom and Faulkner Hyundai for making my second time purchasing a Hyundai just as great as the first time. I highly recommend this dealership and their great staff for a wonderful car buying experience! Welcome back Bill Bloom!

Della Taylor

22 de may. de 2016

I was very annoyed with the lady at the repair shop she did not talk nice when I went to pick my vehicle I told her I had ins with faulkner plus my own ins. and had brought the vehicle in prior to repairs and i had talked to the sales person about it. The deductable sales person said that Faulkner would take care of it. The lady at the repair shop rudely said here sign these papers and if they don't take care of it you are going to pay it out of your pocket.

carol24hess

20 de may. de 2016

The dealership is great! Love the service. They always listen to what I want and do their best to accommodate me. I would never go any where else for a car.

mlinko5981

20 de may. de 2016

I am very pleased with my purchase and found your staff exemplary. I will recommend your dealership to anyone interested in buying a new or used car.

arlene215

16 de may. de 2016

My experience with this dealership has been very positive. They have been very helpful and quick to respond to any issues I have had. I feel they have been very honest and have won my trust. I would recommend them to others.

Ray Bennett

13 de may. de 2016

This is a review for Faulkner Body Works. Administratively, they were very easy to deal with. Helen was clear in her instructions and thorough in every thing she did for us, from communicating handling of drop-off and rental pickup/drop-off and what paperwork needed to be dealt with.Our collision repair on the Outback was caused by getting rear-ended at a stop light by a much larger, fully occupied, school van. The cosmetic repairs were perfect, the car looks great.My only complaint is that in the discussion around getting the estimate done, checking the alignment and making sure it was good was mentioned a couple of times by the Faulkner guy doing the estimate. But time for checking the alignment (and performing alignment if necessary) never got onto the quote. Shame on me for not noticing this until I reviewed the bill at the dealer and learned that they hadn't done an alignment nor checked it.While I accept that I missed it on the estimate, we trusted the car experts to know what needed to be done. I haven't asked one car professional since that would agree to just drive it without having the alignment checked after a rear-end collision. So that was disappointing. We had purchased the Outback at Faulkner Subaru (affiliated dealership).

George Burkholder

12 de may. de 2016

As normal, very good service. They explained everything that needed done.

ksalley

10 de may. de 2016

I needed to purchase a car because my car was totaled- I didn't need a big hassle I knew exactly what I was looking for and wanted. Just wanted bottom line price. I worked with Jayson Bailey, explained my situation he returned my call with a satisfactory price and with the options I was looking for. I had to wait for my insurance claim to be processed before purchasing the car. I was pleased that Jayson did not call me every day checking to see if I was ready to purchase the car. He respected my situation and I appreciated the courtesy he gave.

Louis Rossi

10 de may. de 2016

A good experience for any one who needs any service that is first rate.. Would recommend this dealer to others.

nathan6

9 de may. de 2016

John was very helpful in finding a car that met my needs and budget. The Faulkner team was professional and getting financing on the spot made the process expeditious. I plan on making my next purchase at this dealership. I was referred by a friend and will refer others looking to purchase a car.

Marilyn Miller

7 de may. de 2016

Thanks, Holly is a great person and a great new friend. No high pressure sales just works hard to find the right car for you. Absolutely the best customer service person ever!!!!

bficner

5 de may. de 2016

My husband and I went into Faulkner Hyundai to purchase a new 2017 Santa Fe sport. They should us all we needed to know to make the purchase.

inot30

4 de may. de 2016

We were thrilled with the new car! The dealership and all that helped us make it easy! There was a very positive energy in the entire building. They made the whole experience positive and exciting.

Lawrence Henryhand

3 de may. de 2016

My visit went well Made an appointment took the car in and it was serviced while I waited

j.brownawell

22 de abr. de 2016

Dave answered all my questions.I was't pressured in buying.The car sold itself,which seems to be a great product.I would buy another car from this saleman and have others that we know go to him if they need to buy a car...........

lcor

12 de abr. de 2016

Treated very well. See above. I don't know 25 words. How's this great product great dealership bought 4 cars from them. If they weren't as good as I say wouldn't have deat with them

jesblair33

12 de abr. de 2016

I had a great experience and will be back. Jason was great at getting me into a car that fit all my wants and needs.

DotC

8 de abr. de 2016

My experience with Faulkner was wonderful and I love my Honda Odessy. The salesman was terrific. What more can I say.

dennis.bonetti

7 de abr. de 2016

I was treated professionally during my entire process. I discovered an issue with the car during the test drive and they addressed it before delivery.

tkessler26

31 de mar. de 2016

Excellent experience! Walked in looking and entertaining the ideal of leasing a vehicle. Left that same night with a 2017 Hyundai Elentra. Steve was very professional and met all our needs from the vehicle we liked to the fininacial expectations we had for our budget. We will be back in three years to lease a new vehicle ?

melissaresek

31 de mar. de 2016

The folks at Faulkner were professional and understanding. I told them what I needed, and they delivered! Todd was a fantastic salesperson. I asked him straightforward questions and he provided me with straightforward answers. I will totally recommend Faulkner to my friends and family.

mschaff89

30 de mar. de 2016

Will go back and also recommend it to all family and friends. Todd was amazing and teaply took the time to show me all of my options. Went in looking for sokething specific and made sure all my features were on the car.

mznaa92

29 de mar. de 2016

I had a great time & I'm satisfied with my car. Todd helped me out & I'm glad I found the car I like instead of settling for one I wasn't comfortable with.

domherring824

24 de mar. de 2016

This Faulkner Hyundai dealership was amazing. Jayson listened and took into consideration everything that I wanted. Jayson helped me leave with an amazing new car that was well within my price range. All of the staff made me feel comfortable.

dhepker

24 de mar. de 2016

All the folks I worked with were great and helped me out on my purchase and financing delivery and orientation of its features and what to expect

kenacostello

23 de mar. de 2016

The dealership did everything right when they sold the car to me. Jim asked questions to find do my ideal car. They had to get it from another dealer. They even returned my rental car to Enterprise.

rlvia

22 de mar. de 2016

My Sales Lady (Holly) was very professional and made me feel very comfortable with the operation of my Hyundai. She represents Faulkner Hyundai in a outstanding manner.

huyoung.k

18 de mar. de 2016

Staff members were willing to go the extra mile to give satisfaction for their clients. I've had some trouble finding the exact color and model of the vehicle I had in mind. But my salesperson spent days looking for the vehicle I wanted.

arkonj

17 de mar. de 2016

Had a great car buying experience at Faulkner Hyundai. My credit wasn't the greatest but I still got a great deal. My sales rep was the best. You rock Devon!

dazzzz

16 de mar. de 2016

By far the friendliest staff, and was a pleasure to do my purchasing with them! I would highly recommend anyone looking for a new vehicle to shop with Faulkner!

angiedbaird

15 de mar. de 2016

I got the car of my dreams for the price that worked for me. I was treated kindly with respect. This was my very first brand new car and I'm glad it was a Hyundai.

wsantos59

11 de mar. de 2016

Josh was excellent. He made us feel very comfortable in the atmosphere was great. This is the first dealer I have ever been with my wife that she felt comfortable

jessbui.vcu

11 de mar. de 2016

Jayson was a amazing salesperson! Very informative and helpful. Not overbearing but listened to our needs and found a vehicle that fit all of them. Its our second purchase at this location and its been enjoyable both times!!

tristanbond87

11 de mar. de 2016

This is the second time iv had the pleasure to work with the outstanding staff at Faulkner Hyundai and they never seem to fail at giving you their all and making you feel welcomed. Not to sure of their last names but my guys Todd and Justin came through and showed nothing less then spectacular customer service the integrity of this Faulkner Hyandai Location is amazing and will for sure be working with them again. Exellent job ????

jdv3815

11 de mar. de 2016

Our experience at your dealership has been superb. We have worked with Holly Beeman several times and we love her. Professional, funny, and cares about her clients. We will continue to buy Hyundai's from Holly!

john doe

9 de mar. de 2016

Drove over 100 miles to see a truk based on its 4 pics and description. Conviently they didnt put up pics of the rotted rear fender on the drivers side or the body rot on same side. Not to mention this truck was not stick though the description said it was, which would have been a deal breaker. Same with the rust. Yesterday they said 15 or so people called and came to look at said truck. No wonder no one purchased it. It listed for 13k and as i was leaving the manager had his one guy ask me if they took off 1200 if i was interested. I told him if the truck was pristine minus the bed then yes and also said they would be lucky to get 9500 for the truck. Over all a waste of my time.

MEYEMA02

17 de feb. de 2016

Definitely would recommend. Faulkner worked with us to get the right price and were efficient and professional! Planned on getting a 2015, and ended up with a 2016 at the same price! :)

POLKA4

11 de feb. de 2016

Great dealership, super sales staff, fantastic pricingFrom the time I entered the showroom until I drove off the lot with my brand new Elantra this experience was top notch.

BMDFC2

8 de feb. de 2016

What an incredible experience for buying my first official really car purchase. It was so easy and they made sure I had everything I wanted.

TCARLO15

28 de ene. de 2016

I have bought at least 7 new cars in my life, and this was by far the best experience I've had. The staff was attentive and did not push me to get anything that I didn't ask for. I feel like I got the best deal possible and that's how you want to feel when you walk out of the dealership!

EMMALEETROUTMAN

21 de ene. de 2016

Great 2nd experience with Hyundai! Staff is accommodating and friendly. The vehicles offered are perfect for what I need and very reasonably priced. I went in with an idea of what I wanted and they quickly helped in making sure I was driving away in a new 2016 Sonata. I will definitely be back for a 3rd time when I am ready to upgrade again.

CHEWY58204

17 de ene. de 2016

They worked with us and were very patient with my questions. I was able to evaluate all options before making a decision. I really appreciate not being rushed.

BTRINADH

14 de ene. de 2016

In and out of the dealer ship with in couple of hours.Price was right and service is excellent. Very good team of people to work with.

MRTUCKER07

11 de ene. de 2016

Have not had any service work done yet, as I've only had my 2016 Accent since December 28, 2015; but sales staff was very helpful, and knowledgeable. I would definitely go to this dealership for another vehicle, if the need arises.

ASBPRIMEAU

11 de ene. de 2016

Great, straight-forward pricing. We used USAA's car buying service, and everything went smoothly with the dealership--they even offered a price lower than the car buying service. They were quick and offered a good price on our trade-in vehicle. The staff were great regarding the fact that we had a busy and very tired toddler with, which was very much appreciated.

NEI0699

11 de ene. de 2016

Everything about the experience was great. Everyone was helpful, friendly, and excited for me. Hearing "congratulations" after I purchased my own car made me even more excited. You guys rock.

MALONECALVIN96

8 de ene. de 2016

Very pleased with my car buying experience. Staff was very friendly and very helpful. An excellent first time car buying experience. I would recommend to others.

NUF48

8 de ene. de 2016

I will buy my next car from Faulkner Hyundai. Great trad-in on my former Hyundai Veloster. I felt like a valued customer. God bless Faulkner Hyundai in Harrisburg PA.

LAURENFKARR

7 de ene. de 2016

The overall experience was exceptional. We came to this dealership for several reasons: the Hyundai dealership in York was being deceptive in their price/interest quotes; the salesperson sounded very disinterested in making a sale to us; and the salesperson also talked to me like I was stupid because I'm only 23. We brought our business to the dealership in Harrisburg because they offered us an amazing price for the exact same car we were looking at in York with no hassles and they were much friendlier than the other dealership. My entire family was very pleased with the experience at the Faulkner Hyundai dealership in Harrisburg.

HEMICZAR

6 de ene. de 2016

Devin Haines was a pleasure to work with, and we'd definitely go to him again for a new car purchase. This is our second new car with the Fualkner family of dealerships, and they will be our go to choice in the future.

LWR.1937

6 de ene. de 2016

My wife and I were very pleased with our review.The salesman was very courteous,knowledgable and helpful with the purchase of our HYUNDAI SONATA SPORT.The salesman knew just what we wanted.

JE_BEERS

24 de dic. de 2015

Very pleased with my new sonata. Great experience at Faulkner. Will definitely be back when time to replace wife's car. 1 2 3 4 5

KKULP21

22 de dic. de 2015

Our salesman was not pushy or aggressive and gave us time to make decisions. He did well to help us get the car we wanted.

SISTEMAS74

21 de dic. de 2015

The vendor was excellent, he answered all my questions, he got the exact car that i was looking for including color and packages, he let me test drive the car and finally he worked with me to help to obtain all the discounts and factory rebates that I was entitledI definitely recommend this dealership again

LAWSONLODGE

15 de dic. de 2015

The lease of my 2013 Sonata was coming to an end and on the day that I returned it I drove home in a 2016 Sonata! It was a pleasant and smooth transaction.

JENNA_PUCETA

10 de dic. de 2015

This was my first ever new car purchase. I was nervous at first but the staff made me feel right at home and got me a much better deal then I thought possible. Thanks guys!

SHAUNDSPANGLER

10 de dic. de 2015

I hadn't bought myself a new vehicle in the 15 years since my last new purchase. Very good experience. No pressure, etc. Explained my wants/needs and they were met to my satisfaction. Great job.

GLORADY

9 de dic. de 2015

Our experiences with Faulker was excellent I recommend them to all my friends and family and don't think I would buy from any other dealership

FIONAKYLE68

9 de dic. de 2015

Very positive car buying experience. Friendly, helpful staff. Salesman Devin was very helpful and went over the many features of the new Tuscon, and helped me pick the right model for my needs and my budget.

SUEGEBHART

4 de dic. de 2015

Great experience--everyone accommodated our needs from our salesman to the finance manager. Everyone was friendly; thorough in explaining the details of the cars and always available for questions, etc. Thank you!

LEXY.DRAGON

3 de dic. de 2015

Awesome experience at Faulkner Hyundai...Shane Smith was great. I am sending everyone I know to him. And I will absolutely get my next vehicle from Faulkner Hyundai.

GSM133

2 de dic. de 2015

I had a great experience buying our 2nd Hyundai from Todd Grier. He's an excellent salesman, very knowledgeable, and great to work with. I have already recommended him to a friend of mine looking for a new car.

GEEGEE95

27 de nov. de 2015

Bought a SUV and leased a car for our daughtet. Great customer service and very knowledgeable regarding the vehicles. I would purchase/lease a vehicle from them again.

TWINSINDECEMBER

27 de nov. de 2015

When I walked into the dealer ship I was welcomed with open/helpful hands. I will return in the future, and I already recommended a couple of friends and family.

viergutzca

24 de nov. de 2015

I'm very happy with the vehicle and financing yet was surprised by the extra costs of what they recommended, realizing it was my fault for not inquiring how much those extras they recommended were going to add on to the initial costs. However, I'm smarter now and will be more aware of it the next time I purchase a vehicle. This added on nearly $9K more which upped the monthly payment from $429 to $511.

LVANDENHAZENKAMP

23 de nov. de 2015

repeat buy at this dealership. David Gilmore was real easy to work with. Showed us anything we wanted to see and was very flexible in making this deal. Followed up several times to make sure all was well.

SROKOWSKI

18 de nov. de 2015

Looking for a new car we went to three dealers. Faulkner Hyundai blew us away with its courteous, intelligent and friendly staff. Our sales person was so very helpful in our new car purchase. We were able to test drive multiply cars and types to make our best selection fit. When we negotiated the price we stayed strong to what we wanted to pay and are very happy with the outcome. We will definitely recommend and highly consider buying again from Faulkner Hyundai.

FRESHLEY

18 de nov. de 2015

Josh was great and worked with us to get the car we were after. Worked out a great deal with Holly and Mike and then final delivery was with Josh. Everything went smooth without any problems. Hardest part was waiting for a car in the color we wanted with the options we wanted to be located. But even that wasn't that long.

SARAHMESARICK

18 de nov. de 2015

Thanks to Jayson! Much better experience than we had in the Hyundai dealership in Mechanicsburg. Process was decently quick, and Jayson was very friendly, attentive, and knowledgeable.

BJEBER49

13 de nov. de 2015

Found what we were looking for in a friendly and professional environment. We dealt with Faulkner Toyota in 2006 and had a great experience but found this experience better than the previous one.

STEPHENMINNICH

6 de nov. de 2015

Staff was professional and helped me out a lot to find my new car. John hustled to make sure I was in and out of the dealership on time.

JEMAUST86

31 de oct. de 2015

Excellent service from sales person. He was very knowledgeable of all aspects of the Hyundai Elantra that I purchased. I would recommend this dealership to anyone who is looking for a new vehicle.

ERIC_LAUMER

28 de oct. de 2015

As a service customer for many years, it made sense to go to Faulkner. I was not disappointed. Holly Beeman and her team of financiers took an anxious situation and turned it into a buying experience I will remember with trust.

SHIRLEYANN1321

26 de oct. de 2015

The salesman was very Professional and Very Knowledgeable. He was willing and Able to answer any questions. He showed us everything in the car and explained everything thoroughly.

BNL52

17 de oct. de 2015

came in to purchased my leased sonata and bought a new one they were very clear on my options everything was explained to me that I could understand

AA3533

12 de oct. de 2015

I bought my first Hyundai last week from Faulkner. What a great experience. Great service. Great deal. Great car. I wanted to take delivery before the end of September to take advantage of the September rebates, but I couldn't take off from work mid-week to close the deal. My salesman, Mr. Grier, arranged to have the car delivered to me in Upper Marlboro, MD, 125 miles away. The driver came in a driving rain then drove my 14 year old trade in back to Harrisburg in a downpour!! Amazing service. Love my new car. Thanks to all the folks at Faulkner, from sales to financing to detailing and delivery. You can't beat it!!

Mary

8 de oct. de 2015

Todd did an excellent job of explaining all the safety features and technology of the Hyundai Sonata which I recently purchased and I'm sure that I will be happy with my decision.

MJPERKOX2

7 de oct. de 2015

I knew what I wanted and what I wanted to pay for it and they certainly fit the bill. I will take my car back for service.

VELATAMARA

30 de sep. de 2015

I needed a car right away and they came through for me. They went above and beyond the call of duty. Even after I had purchased my car and signed the papers they called me to tell me they found a better bank to finance me for cheaper!!

SWATKIN128

30 de sep. de 2015

I could not be happier with my experience - every detail matters and Jim always goes above and beyond to help. Its why I won't go to anyone else!!

LESA0

30 de sep. de 2015

I have owned Saturns for the last 20 years because I loved the way they did business. I was so sorry to see that brand go away. I looked at 5 different vehicles but went back to this dealership and salesman because they wanted me to get the right vehicle instead of just 'closing' another deal. Salesman was knowledgeable about the products and asked enough questions about what I was looking for in my next car. After speaking with me for 15 minutes, he walked directly to the car that was perfect for me. Customer service at its best.

BURKETEAM

29 de sep. de 2015

Excellent service from sales to finance. All very knowledgeable and friendly. Best experience I have ever had a a car dealership. Would go back again

Mary Difuccia

28 de sep. de 2015

Friendly, knowledgeable, and non-pushy sales staff. Went above and beyond to find the exact vehicle we were looking for. Would make the trip to buy from again.

Angie

26 de sep. de 2015

Bought my first Hyundai Tucson from Faulkner 3 years ago and returned for the 2016 Tucson!! I have had great customer service both times and feel like they really work with you to get you what you want. I highly recommend this dealer!

Jamie Allen

22 de sep. de 2015

we traveled an hour and a half to purchase our 2016 hyundai elantra!because we talked d to the guys at faulkner in harrisburg and they were absolutely awesome!! they made the best deal of anyone around our area and the main this is how nice and helpful these guys were !! jayson and justin are the absolute best! we will always come back to this dealership and refer everyone! thsnk you for the wonderful experience at faulkner hyundai!!!!

Carol Warnke

21 de sep. de 2015

I purchased my Sonata in November 2013 and always take it to Faulkner Hyundai for everything, tire rotations, oil changes, and inspections. I won't take it anywhere else. I am always satisfied with their service department.If I am in the market for another new car I will go back to Falkner Hyundai.

DANJKLINGER

20 de sep. de 2015

I'm very thankful days of getting beat up over price appear to be over. Purchasing a car should be a fun and enjoyable experience. Thankfully, it was at Faulkner. Nothing but a positive experience. Dan

Anthony Womer

18 de sep. de 2015

No problems , went well. Nice waiting area with TV, Free coffee

WVU1

17 de sep. de 2015

Our experience with this dealership was straight forward and professional. I highly recommend coming here when you are considering a purchase or lease. I love my new hyundai. Great price for all that it offers!

GEORGEGORE3

15 de sep. de 2015

Knew we wanted a new Hyundai Elantra. Had our price and terms in mind and didn't have a lot of time to hang out in dealership. Was able to purchase what we wanted for the price we wanted in less than 3 hours

GBDALAL

9 de sep. de 2015

Buying my car at Faulkner Hyundai was a happy experience . I would come back to them for future purchase and recommend them to my friends.

JOHANERIMEE

9 de sep. de 2015

From the moment i walked in, i felt welcome. The salesperson was not too pushy and he took his time to work with me. The staff was great and most important, I think that they offer good product. I will recommend anyone who needs a good car to check out Faulkner Hyundai. I really felt that they value their customers. You won't be disappointed.

Linda Gingell

9 de sep. de 2015

Faulkner Hyunda is the best dealer I've ever dealt with. I didn't have to sit in the sales area for hours to get my car. No hassles just efficient friendly sales people to deal with. The best part was everything was explained to me from service to warranty on my car. I would definetly go back and buy another car from Jayson again.

MELIRAM13

6 de sep. de 2015

I went in knowing what I wanted and the staff made sure all was taken care of quickly and professionally. Answered all my questions and was very kind.

Mike Beynon

4 de sep. de 2015

My Hyundai Accent clear has a design flaw, as the dealership has installed 7 (seven) solid state ignition coils.

Samantha

29 de ago. de 2015

This is an extension of the previous. The dealer came back and is fixing everything :) So huzzah for them! Two Thumbs Up!

SMT46

27 de ago. de 2015

The employees were excited and respectful, stayed true to my needs and limitations, and sent me home with a beautiful new car in an efficient timeframe.

Samantha

25 de ago. de 2015

I really like the car. The sales rep was wonderful and patient as this was my first car purchase. However, he did get wrong that the car had key fobs (it doesn't). It's not a deal breaker, but it would have been nice.There is one thing that really frustrates me. We didn't know there was a crack in the top of the rear bumper until we had signed and went out to pick up the car. The used car manager apparently knew about the crack (it is a significant crack, I'm not sure how we missed it), and didn't tell the rep or us about it during the process.Now they're claiming I have to pay to fix the bumper, which, in my opinion, is just bad business. Who sells a car with a crack in the bumper and not tell the people who are looking at it? I do really like the car, but now I'm wondering what else they skimped on and just didn't tell me.

SHERATONSMITH

20 de ago. de 2015

A ten out of ten. Friendly, professional staff. Todd presented himself as honest, knowledgeable and trustworthy. The showroom was neat, clean and bright. Everyone who looked me in the face said hi and was very friendly.

A319PINKERTON

19 de ago. de 2015

I had found the same car online at another dealership 3 hours drive away. Faulkner not only matched the price but beat it by 100 dollars.

Maria Huelin

18 de ago. de 2015

I had an accident on June 29th. Faulkner picked up my car for repairs next day. My car was completed and delivered 46 days later. Repairs were done and my car looked as good as new!

CROTTLER37

17 de ago. de 2015

About a week ago, I purchased a 2016 Hyundai Elantra GT from salesman, Shane Smith. I also worked with finance manager, Justin Darosh. Both of these men were a pleasure to deal with. They made my first new car buying experience relatively comfortable, low stress and low pressure (as much as it can be with such a large purchase). I didn't think that I could afford to buy a brand new car, however they worked with me to make the car I wanted financially attainable. My only complaint is that the cleaning crew had ample time to properly prepare my new car, and the cleaning job was subpar. Overall, I am pleased with my experience at Faulkner Hyundai. I hope this continues past the purchasing process into the maintenance and service that will be required in the future.

GILCHRIST_SHARON

17 de ago. de 2015

Couldn't have ask for more. Treated with the utmost respect, the sales person was the best and the financial gentleman was very knowledgeable and both were a great joy to have interacted with..

EMAN760

15 de ago. de 2015

Overall Great Experience. Both Todd and Mario were very attentive to making sure I got the best deal possible. Great staff all around. Would surely refer others to this dealership!!

DARRYL.X.FULTON

13 de ago. de 2015

My overall experience was excellent and I am very happy with my new car! I would definitely recommend this dealership and staff to purchase a vehicle.

DMD5435

11 de ago. de 2015

Holly Beeman offered us fantastic service with great enthusiasm, Paul Selvaggi was very patient when trying to work out the best deal for us, and Justin Darosh made paperwork and financing process painless.

RICHARD.GREGOIRE

11 de ago. de 2015

Holly Beeman is great to work with. The overall process was very good. The sales manager provided a good price and was good to work with for negotiations.

Wesley Feduke

11 de ago. de 2015

I can get the car scheduled for repair within a reasonable time. The car is done as promised. Everything is explained from the paperwork so you are not asking yourself, what's this?

Drue Robinson

11 de ago. de 2015

Excellent customer service and overall experience.

SERIOUSPLACE1

10 de ago. de 2015

Happy with the vehicle. It is performing well. Had a flat the first week and could have had better results with the service received there but the car is fine

GS1174

7 de ago. de 2015

I had a great experience buying from Faulkner Hyundai. They were friendly, not pushy, and helped me find the car I wanted. VERY happy with the price as well.

JOHN.FORRY

5 de ago. de 2015

All of the new Hyundai's are beautiful vehicles, My salesman was perfect and did everything he promised and I now have the exact Veloster Turbo I wanted! I was recommended by my sister who has purchased several cars from Faulkner and my salesman too.I would recommend Hyundai and the Faulkner family to anyone. Thank you!

USMSUTTON77

5 de ago. de 2015

Everyone was very friendly. Our whole family has bought vehicles from this dealership. Everything was very straight forward no scams or trying to trick you like other dealers I've been to.

IAMJUNIEM

4 de ago. de 2015

When I first arrived at Faulkner I was pleasantly welcomed by my sales person which was John Andrews. John was very courteous and a pleasure to work with. I was there just to shop and see what was available but needless to say I walked out of there leasing a car and was very well satisfied. Everyone at Faulkner was very friendly and helpful.

ZIMMERJ66

4 de ago. de 2015

I'm very happy with the 4 cars I've purchased over last 4 years and will definitely go back when next lease expires. I also bring my cars here for routine maintenance and any other needs that arise.

Elmer Mccarty

3 de ago. de 2015

Went to Faulkner to look at the new Elantra. We were not absolutely in the buying mode, but were open to the possibility if the conditions were right. We are the proud owners of a new 2016 Elantra due to the positive experience we had at Faulkner. The friendliness of the staff, the cleanliness of the facilities, and the knowledgeable staff were all factored into the decision.

Gary Or Holly Stevenson

1 de ago. de 2015

found service personnel incapable of telling a truthful story. ORLog In with Facebook

Wif24

30 de jul. de 2015

Excellent and friendly staff. They took the time to keep in contact with us and found the car we wanted very quickly. Great place to purchase a car.

BDR1231

28 de jul. de 2015

very satisfied with the salesmen and garage workers. I will always go to Faulkner Hyundai for any vehicle needs in the future. Thank you for giving such awesome service. Very professional people!!

Bonnie Durbec

28 de jul. de 2015

Shane was a pleasure and provided excellent customer service.

Robert Early

27 de jul. de 2015

Got my car repaired in a timely manner. My insurance company an adjuster working there on site. It made everything convenient for me.

Marie T

27 de jul. de 2015

The staff are very helpful and make the process if buying/ fixing your car less troublesome. They are very friendly

R.SENGLAR

15 de jul. de 2015

I had a great experience looking to purchase a new car. Shane was great to work with and was about to help with any questions

KATIESTOAK

13 de jul. de 2015

For the first time buying from a dealership in nearly 40 years,my teenage daughter and I felt extremely comfortable in this facility and with all of the employees there. Thanks, Faulkner!

KYRKY

12 de jul. de 2015

Drove through parking lot 3 or 4 times. Manager was rude and abrupt when I asked for direction. I would have given 5 stars otherwise.

IMPUG

10 de jul. de 2015

Best car buying experience by far!!! Will definitely be referring Faulkner Hyundai to anyone looking for a car!! They found the perfect car for our needs.

DHRUV.RAMI

9 de jul. de 2015

Provided the best deal for Sonata Limited. Made the car purchasing process so easy. Devin was my sales person. He treated me so well. I strongly recommend Faulkner Hyundai.

MSLNFREDERICK

6 de jul. de 2015

I would recommend Faulkner Hyundai to my friends and family for purchasing their next vehicles. The sales and finance staff are friendly, professional and easy towork with.

Joy Diehl

1 de jul. de 2015

Holly Beeman is great to work with. I love and trust her.

Robert Panza

24 de jun. de 2015

While the repairs took a little longer than I expected, and an issue happened after the repair, I'm very satisfied. they tried to work around my schedule and accomodate me. They fixed the issue after the repair in minutes. The car looks and sounds like it was never in an accident.

ELRICKAH

31 de may. de 2015

Holly is an awesome salesperson! She found the car I wanted and made my car buying experience a breeze. Thanks so much for your help!

DAFELKER

25 de may. de 2015

Salesperson was very friendly and helpful. Review everything about the car. Follow-up the next day to see how I liked the car. Scheduled my first maintenance service appointment.

JDLAW199

22 de may. de 2015

It was great I would recommend it to anyone Searching for a new or used car best pricing in the reinstate area and awesome customer service

EDDIEMACK74

22 de may. de 2015

Great place to purchase a vehicle. Friendly, courteous, and knowledgeable sales staff. Will tell all my friends about the service there. Will definitely purchase from here again.

Diana

12 de may. de 2015

I own a 2014 Hyundai Sonata. The purchase experience was wonderful. The salesman was very informative and my purchase was worth it. The service for my vehicle has also been great. Quick with kind and courteous service agents. Their attitudes makes me look forward to services for my car.

Lester M. Wigington

8 de may. de 2015

I am very pleased with the service that I received from Faulkner Hyundai of Harrisburg, PA.

Monique J Salensky

6 de may. de 2015

this is my second sanata ,and love both of them,no problem ,good service,sale man was not pushing was very patient and answer all my question.i have many friend will be visiting the business.i was 100% satisfied.will be back.thanks so much

Melinda Blessing

28 de abr. de 2015

Amber was my contact person for this service date. She was very courteous, up front (when we were discussing the need for new tires) and provided a discount to me when I forgot to print out a service coupon. The check-in process is very fast, signing up for a shuttle ride to work is a snap & checking out upon completion of the service is just as quick as checking-in. I purchased my Hyundai Sonata in 2013 and have had no complaints with any of the work or agents I've dealt with for my routine service maintenance appointments.

Happy Customer

28 de abr. de 2015

Quick turnaround. Very much appreciated. May need to expand facility. Parking space was not easily found.

Ma

27 de abr. de 2015

I purchased a Hyundai Elantra. The reps were caring and informative. It was a great experience doing business with them. I have previously bought my 2011 Elantra for service and the service department was thorough, informative, and a pleasure to work with, explaining my needs to me.

Cynthia Wiley

22 de abr. de 2015

Great experience as always. I've gone to Faulkner for years and appreciate who they represent

Happy Santa Fe Owner

22 de abr. de 2015

No hard sell here for the purchase or for service.

Lou Corado

21 de abr. de 2015

I have purchased 3 vehicles from this dealer. A new Sonata and 2 Genesis. I have cars serviced here and they do a great job. Very pleased.

Celicaricky

9 de abr. de 2015

In a pinch, I needed to get to work very quickly after dropping my vehicle for scheduled service. SA drove me herself. Nowhere Else Ever.

Ed

5 de abr. de 2015

Mario did a great job helping lease the perfectcar for me. Great service and great dealership!!!!

Happy owner of a hatch back!

3 de abr. de 2015

I purchased a new left over 2014 Hyundai Accent GS. The sales man was outstanding! The finance department got me what I could afford. and was asked for. The car was sent to be cleaned and after an hour , after an hour the sales man went and get it. However it wasn't done very well, leaves and dirt under the hood, windows had a film on it inside and out. Sales man was very apologetic, but I wanted to get on my way.

Estella Baim

20 de mar. de 2015

Jim Cooper really helped us out. We will defiantly be back to buy our next from him.

c

19 de mar. de 2015

Everyone was very nice. They were reliable - keeping in touch with me throughout the process.

loisrom

13 de mar. de 2015

This dealership's sales and finance staff went over and beyond my expectations. I would recommend them to all of my friends and family.

Cathy Puceta

11 de mar. de 2015

Pleased with entire process, which includes communications with Mario before I even came in to do the lease. Spoke with him on occasion concerning what type of vehicle I was looking for, interior and exterior color as well as the Moonroof! The car was beside showroom when I arrived, went in side to do the deal and off I drove!

Steve Crosley

10 de mar. de 2015

It went we;;, everything was done right and on time.

Robert

9 de mar. de 2015

Very friendly people. Tony was great at telling us what was going on the whole time with our car. Nice lounge area to wait in while our car was being serviced.

Sam, a Flyers fan

2 de mar. de 2015

I was there to lease a 2015 Buick Lacross because the lease on my 2012 was ending in June --- I wanted to take advantage of the special deals before they expired on 3/2/15 --- Took delivery on 2/28/15 --- Great car --- I may even buy it when the lease expires in three (3) years.

George

26 de feb. de 2015

Have my Sonata for over a year & love it. Got a great deal from Faulkner. Service has been great, also. No complaints.

MaryHBG

26 de feb. de 2015

I could not have asked for a better experience from start to finish. No pressure sales, willing to answer all my questions, got me in the car I wanted and for the price I wanted to pay. This is my 6th car to buy from Faulkner. I have recommended them before and will again. I can only mark 5 stars for this review but I would give a lot more if I could. Very happy with my experience. Mario, the salesperson and Chad, the manager, were great to work with. And, best of all, I will still get my cars serviced by Matt. He goes above and beyond to keep me safe on the road. Matt is the main reason I continue to buy cars at Faulkner because I know he will be doing the maintenance on my car.

Ms. Sicily

21 de feb. de 2015

I would highly recommend John Andrews to any serious Hyundai vehicle buyer. John was professional, caring and truly wants the customer to be satisfied. John, hope to see you soon for our next Hyundai purchase.

Dan

20 de feb. de 2015

Timely repair and check out by Service Advisor: Amber Higgins. Waiting room had wi-fi, TV, coffee, and reading materials.

newleaf60

12 de feb. de 2015

I enjoy going there for servicing my vehicle. They are prompt, efficient, & very courteous! They are great at keeping the customer informed.

Lester M. Wigington

5 de feb. de 2015

I received nothing but excellent service during each visit to Faulkner Hyundai in Harrisburg, Pa.

Betsy

30 de ene. de 2015

Great service and great timing.. The service was quick.

Lisa Miller

20 de ene. de 2015

The first experience with the service department was not too bad. The second time I went onto their website to make my appointment for an oil change and I had an issue with my rain guard and put on the appointment scheduler to have someone call me about this. No one called me back. I went in for the appointment & asked about that & was told that the call back issue on the website doesn't work. Because they was an issue with their website I had to sat at the dealer for over several hours to they could fix the issue I asked them to call me about. So this time I called for an inspection appointment. I had issues with my car starting so I called & left a voice mail message on Sunday, but I also called back on Monday to see if they could look at it the day I was bringing it in for inspection which was only a few days away. They asked me if I want to come in a different time - I said no I coming in the 19th to have my car inspected & can't they look at it then. They said yes. I walked in the 19th to drop my car off and they said about the inspection only. I said what about the battery issue that I called in twice about. They had nothing down that I called about it on the work order. My sister was with me when I made the first call & left a message on the voice mail. Next issue is that I made an appointment for 10 a.m. I had my car there around 9:30 and left with a friend to go shop & have lunch while my car was suppose to be worked on at 10. The reason I left because I didn't want to sent their for the 1 1/2 hour that my car was suppose to be worked on - I could get something else done in that time frame. I came back at 12:30 p.m. & my car was not done, was not even pulled in yet to be serviced. I had to sit there for another 1 1/2 hour till my car was done. No one asked me when I wanted my car back. I assumed that if you make an appointment for 10:00 a.m., that the car will be pulled in for service close to that time not 2 1/2 hours later. Why make an appointment if you car is not going to be service around that time you make the appointment for? So if you drop your car off, make sure you understand when you will be getting your car back and make them send you something in writing about items you want checked on while the car is in for service or print off the schedule appointment on their email with your comments on it so when you go in and they act like they don't know what you are talking about, you have proof that you did inform them of any addition items you want check out. My time is as valuable as anyone else. The service manager did come talk to me about the issues and apologized to me which was nice. I usually give businesses/people 3 chances. We will see how the next time is.

Arnaldo LaLuz

19 de ene. de 2015

I had my 2014 Santa Fe in for my 1st maint service. No issues were found with my vehicle and battery test was satisfactory. The next day the SUV doesn't start- the battery is dead. I took the vehicle back to Faulkner service and they were reluctant to check the vehicle to see what's wrong and displayed an "attitude".In the past I always had a positive experience here. That's why I went back and purchased my 2nd Hyundai there. Now I'm wondering if I made the right choice!

Carla

5 de ene. de 2015

I had a scheduled appointment for a recall and an oil change. It was very convenient to schedule my appointment online using their online scheduling service. Checking my car in was very easy and the check-in clerk was very friendly and helpful. During the appointment, it was recommended that I have my air filters changed and windshield wipers replace. Both of which I suspected would need serviced. My car was complete within an hour. The wait was pleasant with a TV on a news channel, a variety of magazines to read, and the wifi password displayed for the customers convenience. The check-in clerk explained the bill and let me to the check-out counter.

Matt Fogarty

5 de ene. de 2015

Had previously brought my car in for an oil change and recall. While looking over my car last week I noticed that the oil was thick and had no been changed. When I brought the car back in for service it turned out that neither the oil change or recall had been taken care of. I also dealt with a less then stellar crew in the office who pressure you to provide them 10's. I'm also sick and tired of the sales team as they try to lock you in a room and sell you warranty after warranty in the sleaziest of ways. They try and wear you down as much as possible and have you make bad decisions. This car delearship is the reason why I hate buying or maintaining cars.

1stTimeCarBuyer

4 de ene. de 2015

Jim Cooper took his time helping me decide which vehicle was right for my first new car. He was definitely patient and understanding with my indecisiveness.

Julie

2 de ene. de 2015

Body repairs were very good...and job was completed earlier than estimate.

Thomas Reichard

27 de dic. de 2014

The sales department was very knowledgeable about the Santa Fe Jim Cooper was very instrumental in making my decision.

BroBrian

18 de dic. de 2014

I have had my Elantra (2011) for about 3 years now. And from a great buying experience, to service, I am very happy with Faulkner Hyundai. They have a great staff and do very good work. I have never been disappointed by them. I recommend them highly. Had my car in the other day for a "Fall Special" oil change and a few other things, and they took great care of me.

L. Kap

12 de dic. de 2014

Great experience. Price was very good for 4 new quality tires. Vehicle was ready before I thought it would be.

Terry Allen

11 de dic. de 2014

The sales team are very professional. They really treat you with respect and are very courteous. I recommend Faulkner Hyundai to everyone.

cg009

10 de dic. de 2014

This review is a few months late, only due to the fact that I was not aware of the DealerRater website. We were just looking/browsing at the brand new 2015 Sonatas and had no urgent need or intention of leasing one, since we still had 1 year remaining on our current Sonata lease. But upon test driving and looking over the new Sonata and having the dealership run us numbers, we decided that it was worth the upgrade. So the numbers is where things got complicated, the salesman, Todd Grier had taken all our information down, what we still owed, what the residual was, where we wanted to be price wise, and how much were willing to put down and came back with an acceptable monthly figure. They didnt have the exact car we wanted, but we were assured they could get it, so we made the deal. A few days later the car we wanted arrived and we proceeded to the dealership to make the trade. When we arrived to take possession and fill out the paperwork, we were informed that the numbers they told us previously were not what they thought and needed to be adjusted. So I thought a few dollars sure, I know the previous ones were close estimates. So we went from $387 a month estimate to $450 a month. Obviously this was not ok, as the new price was a deal breaker for us. They explained that the numbers we gave them on the payoff were not correct; however, we pulled them from the Hyundai finance website. Apparently, when the dealership went to check on the day of delivery, they discovered that during their initial work up of the estimate, they used a lesser amount than what was owed. The manger then got involved and again made it seem like it was our fault and not the salesperson who took all the info from us. In either case of the he said she said, they should have checked everything prior and not just throw the new figures on us right before delivery like it was no big deal. We were prepared to walk and were out the door when we were asked to stop by the sales manager. The manager came back and said that it would need to be a presidential decision at this point, since the numbers were off, the car was already dealer traded for we were ready to walk (because we loved the sonata we did have). The manager came back with a $400 a month deal, to which we reluctantly agreed to.After this point, the service from here on out was very poor and everyones attitude towards us was bad, even somewhat cold and hostile. The salesman was supposed to set up our free blue link trial but failed to do so. He said there was an issue and would contact us in a few days. After a few days we were not contacted and finally had to reach out to management. The salesmen called me back and actually did apologize and take responsibility, and said he would set it up. By this time I had given him our info on numerous occasions and I stated that we were previously Bluelink customers. Again another week goes by, nothing done. Email and call, no response, multiple calls to Bluelink customer service, they keep telling us the dealership has to set it up. Three weeks after that, still nothing. Had to reach out to management again, the salesperson finally then sets us up and everything and it is completely wrong. I dont mean a few things that could be missed, I mean everything, to the point it appeared intentional and almost like a last dig as I know he was in some hot water over this deal because he asked us not give him a bad rating on the survey. We did give him a good rating on the survey, only because we didnt want him to lose his job over this, but I wish I would have waited until everything was finished before doing so because 2 months later we are finally finished and we had to fix everything ourselves anyway because it was all wrong. Our trial was almost over by the time we got set up, which did not appear fair and nobody seemed interested in helping us out anymore. No problem, we will never return to Faulkner again, we have bought/leased 4 vehicles from them in 4 years, but this will be the last. Very poor customer service, accept from the president who seemed to understand that he had to do the right thing by a customer, but everyone else there, forget about it and dont look here for your next car.

rdague52

5 de dic. de 2014

Recall was to correct under body corrosion problems. Service was done in about 30 min. Suggested Recommendation:Dealer provides only coffee in the waiting room. It would have been nice to have to have a selection of sodas and tea.

Penny Brammer

4 de dic. de 2014

I like my car. I was unhappy with the person that sold it to me as I was given information like for the insurance that I purchased. I was told it covered scratches, dents and glass. I found out that glass was not covered when I needed a windshield repair. As a matter the service person told me it could not be repaired and I would have to replace windshield. Safelite repaired my windshield and I have not had a problem with it. I had god service on 12/3 with inspection except I had to replace all 4 tires with less than 30,000 miles. This is not Faulkners fault but the tires on the cars are horrible, hydroplane and slide and spin even in light rain. I really want a hybrid but not sure if the information given that batteries are guaranteed for the life of the car? The upholstery is hard to keep clean! But I still love the comfort and the car itself. I would love to get a new one but not after having to put new tires on this one. Unless these new tires get switched to new car.

Priti Patel

17 de nov. de 2014

Since, i am driving a lot, i always take my car for servicing to the faulkner Hyundai, because they taking good care of my car while servicing and checks everything so my car is always ready for another 5000 miles.

Robert Squillace/Jessi Sangrey

7 de nov. de 2014

My wife and I have purchased 5 cars from Faulkner and 4 cars from Faulkner Hyundai. We can honestly say without any reservation we are completely satisfied with them. Chad Berger (sales Manager new cars) and Jason in sales as well as their finance lady (cant remember her name) actually delivered our car to us so we could spend family time.. Couldnt ask for a better group of people. PS: they crushed everyone else on trade allowance and the car sales price (2014 elantra GT). Outstanding job!! Robert Squillace/Jessica Sangrey.

Beverly

3 de nov. de 2014

Outstanding job done...Best dealership around...See Holly B...she will take great care of you....Chad Beger will get you the best deal possible....

michael

1 de nov. de 2014

overall for vehicle service - 4 stars accurate and reliable service price estimates

SGMRRS

31 de oct. de 2014

Bought my Sonota on 10/30 and found everyone (especially my salesman Dave) to be very professional.

Lou Corado

30 de oct. de 2014

Excellent customer service. Excellent repair service

Phillyalmostbuyer

27 de oct. de 2014

Although I ended up not buying a car that day the entire experience from emails to day of sales experience was excellent. I felt welcomed by everyone at the dealership from start to finish.

Jdean

25 de oct. de 2014

They said the clearcoat peeled off when they pulled the tape off and blamed it on a previous repair. I also had a new winshield put in and when I picked it up there was small pieces of glass all over the dash. The lady in the repair office and the guy who gave me the original quote said " the cleanup guy isn't to bright" exact words! They also left the old weather stripping laying inside the car. I went in an asked if I needed this. They said no and once again said the cleanup guy isn't to bright. I got a wet rag from them and cleaned up the glass myself then left. Driving down the road I noticed the rear trunk separator was laying in the back seat. I called the office up and he apologized and said the cleanup guy must have forgot that also. I told him maybe he need to find a new cleanup guy since you keep telling me he isn't so bright. I will be looking for a better body shop who has more thorough repairs and doesn't blame mistakes on everyone else.

Dan G

25 de oct. de 2014

Met with Jayson Bailey and experience from first test drive to post purchase has been exceptional. He delivered on everything he promised and did not vanish after we signed the paperwork. He made certain we were fully satisfied with our experience and I highly recommend you visit Faulkner Hyundai and ask for Jayson. Love this 2015 Sonata

Nick M

24 de oct. de 2014

Just an oil change this time but once again all of my standards were exceeded!

Veloster

21 de oct. de 2014

If you're looking to buy a Hyundai, ask for Ken Wilson. He is professiona, honest, and will go above and beyond normal expectations to ensure you are satisfied.

Pam

16 de oct. de 2014

Great experience with my salesman, John and all of the staff at Faulkner Hyundai.

Cinderz

30 de sep. de 2014

It was a really great experience and Justin was wonderful!

Jeremymakespie

29 de sep. de 2014

First of all, I am in love with my new Hyundai! Justin was amazing; I couldn't have asked for a better salesman. He was able to find me the car I wanted, and with the help of the finance department, make it affordable.

kevin

24 de sep. de 2014

they had my 2013 azera for a week, for an airbag repair and given no loaner car, I was promised I would be able to get one at time of sale any time I need one for any repair I will never buy another car from them again. Not the first bad experience their. You think they would have over nighted the part.

the weidmans

17 de sep. de 2014

Mario made our car buying experience wonderful. He helped us find the perfect car for us. Doug and shelly weidman

ac250operator

11 de sep. de 2014

Own a 2013 Hyundai Sonata. Never had a problem with the service. Very prompt. I even showed up the wrong day and they worked me in.

Danielle

27 de ago. de 2014

I had a great experience buying my 08 Chevy equinox. Justin was very accommodating and the dealership was very great. They set me up for everything I needed and more.

Eric

19 de ago. de 2014

Amber Higgins is knowledgeable and professional. I trust her to echo my exact concerns to the mechanics and obtain the optimal results. She's amazing.

Jerrica

18 de ago. de 2014

I first bought a used 2011 Hyundai sonata limited from them In August 2013. It was a push to start. Within 3 weeks I had taken the car back to them 4 times due to the push to start not working and I left being stranded. They even had to get the car towed to them 2 times. Each time i got it back they told me the problem was fixed and yet I found myself stranded once again because of this car. I missed work often because of this and it was just a terrible experience. Finally I told them I was done with the car and I didn't want it back. They did buy the car back and help me get into a new 2013 sonata but it was just a hassle. The salesman who sold me the car asked me not to fill out the survey I would get and in return he would give me a free tank of gas. I leased the car so I have to take it there for maintenance and the customer service there just sucks. I recently had to take my car there to get inspected, mind you I got the new car in October 2013 and the inspection had expired by June 2014. I dropped the car off in the morning and the shuttle service took me to work. I arranged with the driver to pick me back up during my lunch at 12 so that I could retrieve the car. 12:15 rolls around, no ride. I finally call them and ask them where my ride is in which they told me that they would call the driver and see where he was. 1230 rolls around and I get a call from the driver asking me if I needed a ride. By this time I had found a ride there and was already on my way. I can not stand these ppl. Their customer service sucks and so do their prices. When my lease is up I will NEVER get another car from them ever again. I hate this place

steve

15 de ago. de 2014

bought the car at a good price, they were honest in their dealings with me. First service visit appropriate. I would be willing to recommend this dealership

CPJ

8 de ago. de 2014

Had a great experience with Holly buying a 2014 Hyundai Santa Fe! Thanks for your great service and hard work!

Sara

29 de jul. de 2014

Bought a brand new 2013 Hyundai Elantra in July of 2012. The salesman was very helpful and I felt no pressure working with him. I appreciated the occasional phone calls from him ensuring I was pleased and if I had any concerns/questions. The one thing about Faulkner Hyundai that I am always amazed at is the high quality of customer service I receive and continue to receive there. I have taken my car for servicing to other dealerships, closer to where I live, but I happily take the extra 30 minute drive every time I need my oil changed/servicing due to the way I was negatively treated at other dealerships- I will never take my car anywhere else. At my most recent visit my service advisor helped answer numerous random questions I had about my car by bringing the mechanic over and I learned so much. I HIGHLY recommend Faulker- and I am Very Happy with my Elantra!

Sam

20 de jul. de 2014

If I could rate this review a zero I would. High pressure sales.... When I bought my car three years ago from this dealer,I went to Hyundai and the sales rep then called me everyday for a week after I came in. I finally responded with 'if you call me again I will not be buying a car from this dealership'. She got the hint. Then when I decided to buy a car here, the salespeople messed up all of my paperwork on my car (put the wrong VIN on it). Finally, in June of 2014 my car died on highway. It seemed as though my alternator had died. Took it to this dealership (car was still under warranty or I would have never gone back). One month later my car which has been driven about 4 times since it was 'fixed', died AGAIN on the side of the road. I have a 2011 Sonata. I wish I would have never bought this car and dealt with this dealership. FAULKNER... TO BE UNSURE! P.S. 2015 Sonata's are recalled for wiring harness issues. Research before you purchase anything from here.

donlconrad

28 de abr. de 2014

My wife and I went to this dealership to replace her vehicle. I was greeted by ken Wilson promptly. Ken asked all the correct questions about what we were looking for and he worked hard to get us into a vehicle that we liked and at a price we could handle. I highly recommend Faulkner and especially Ken. Thanks Faulkner and Ken

Kristin J

27 de abr. de 2014

Had a great experience at Faulkner Hyundai on Saturday, April 26. My salesperson was Mario Amato. Not only was his customer service outstanding, his knowledge of the makes and models was easily understandable for an undecided consumer. He was patient with my 7 year old daughter while I was able to take my time to make my decisions. The whole Faulkner Hyundai team from sales to finance was wonderful to work with. I would rate Faulkner Hyundai 5 stars and will definitely be a return customer. Mario's superior service is something that is often rare in this type of industry. Thank you Mario! Keep up the great work.

gonzaleaamy

27 de feb. de 2014

John was great, friendly and knew the cars well, which made my decision easy. This is my first new car and I'm excited that this was so easy and fast!! Thanks John!!

cmanari2

25 de feb. de 2014

I gave the rating that I did because I the of the dedication of John Andrews(salesman) to work with me to find the right car and price for me. I also gave this rating because of the exceptional customer service I received when I actually went to buy my car. I appreciate how far this team went to help me find the right car for me and also the amount of effort they put into working with me on getting me a price that I could afford. Josh (finance guy) explained everything thoroughly and was very patient. Both John and Josh made this a very great experience for me. I recommend them to anyone looking for a hassel free way to buy a car. They are great!

Washington2511

18 de feb. de 2014

I went to Faulkner two weeks ago to buy a used car after having an aweful experience at another dealer earlier in the day. John listened to what I wanted and I ended up buying a beautiful mini van that was perfect for me. I had a problem with my insurance the following week, went back to see John, and he straightened it out for me. I will always recommend John Andrews at Faulkner Hyundai whenever I speak to anyone about buying a car!

TeresaGnall

15 de feb. de 2014

We really enjoyed our experience of purchasing a new Tucson at Faulkner Hyundai. John Andrews made the sales experience both pleasurable and painless. We look forward to working with John on our next Hyundai purchase.

Mbarnes195412

11 de feb. de 2014

John Andrews sold us our first Hyundai and we purchased a second from him this past November. We highly recommend him to anyone looking for a new Hyundai.

M. Nagy

6 de feb. de 2014

John was great to work with. He helped us though the whole process, got a better than expected interest rate for our purchase. One of the best experiences I have had in buying a car in a long time.

president1

6 de feb. de 2014

John got me a great deal on the car I wanted and I'd definitely go to him again for the next. He knows what he's doing. Thanks John!!

pheckman

6 de feb. de 2014

John was a very good sales person He was very helpful. we have used him for our last two cars 2012 and now 2014. We are very happy with him.

rfdc45

6 de feb. de 2014

John was great to work with. He helped us though the whole process, got a better than expected interest rate for our purchase. One of the best experiences I have had in buying a car in a long time.

inowu

27 de dic. de 2013

What an awful experience was trading my 07 Sonata in on a new Sonata found the car I liked on Sunday when they were closed went in let the salesperson walk me thru the process was got the deal and then it took over an hour to get my keys back was pressured into not thinking about the car I drove to Mechanicsburg and was treated with respect and a good deal I will now drive by Faulkner a few blocks From my house and have my car serviced at Freysinger I will never return

Impatient and Dissatisfied

30 de oct. de 2013

I understand buying a car is an ordeal, and I'm a moderately patient person. But this process has stretched me to my limit and I will no longer be recommending anyone to Faulkner Hyundai in Harrisburg. The people were nice enough, but always seemed to be slow on the uptake and out of answers. The process to actually purchase our used vehicle once we decided on it took 3 separate days - we actually went to the dealership THREE TIMES to 'pick up' our vehicle, waited over an hour each time (with a 3-year-old I might add) and twice we were told, 'sorry, I'm not sure what happened, but the paperwork isn't ready today.' Completely unacceptable. When we did end up driving away, we made an appointment for a minor repair to be done on the tire rim, something that was supposed to be done before we picked it up, but the part was delayed. We brought it in at the scheduled time, being told it would be a 15 minute fix. For 3 hours my husband sat and waited with our 3-year-old! It took over an hour and a half for them to even get to our vehicle, and we had a scheduled appointment! When they finally did it took them nearly two hours to make the repair, as opposed to the quoted 15 minutes. I am so dissatisfied with this service I can't even stand it - I understand everything takes time, but I would like to be well-educated as to what that time will ACTUALLY be instead of being led to believe it will be a quick in and out. My life, my family and our schedule is my top priority, and if my car dealership and service center can't see that, than something is missing.

Espo

21 de oct. de 2013

Haven't bought a car there, but there response to my inquiry was quick.

Unlucky

6 de sep. de 2013

Terrible dealer !!! Do NOT buy there ........l they lie and stiff you. They are not to be trusted and haVe zero care about people. They will keep you there hourssssss then make you sign paper that your too tired to sign ... Give yourself a favor and go somewhere else ...trust me .. Bad bad bad

Scott

21 de jun. de 2013

Found a used Honda CRV online at Faulkner at a fair price compared to other dealerships. I drove 100 miles and salesperson Holly Beeman answered every question. They allowed me to drive the car all the way back home so that my local mechanic could check it out. He found one possible minor problem, and Faulkner dropped the price to compensate. I'd rather have my local mechanic do the fix. I wonder if other dealerships would allow their cars to be driven that far away. I'm very pleased with the vehicle, and I also received a year's worth of free oil changes and other free maintenance items that I plan to take advantage of. They also helped me get financing at a great rate for a five year old car.

Nick

9 de jun. de 2013

Just bought a used chevy avalanche and everything went great, the deal went real smooth and I was very satisfied with there customer service. I drove 80 miles each direction to by the truck and I would do it again.

kg09

4 de may. de 2013

WALKED IN ON 05.04.2013 WITH A USED CARD. HAD ALREADY TEST DROVE THE SANTA FE SPORT ON THE PIKE. WENT TO TALK TO TODD BEFORE HAND ABOUT THE OPTIONS ETC. CAME BACK 05.04.13 ND WALKED OUT WITH A NEW SANTA FE SPORT. I COULDNT BE MORE HAPPIER. THE STAFF WAS SO FRIENDLY AND UPBEAT. VERY CLEAN AND VERY PROFESSIONAL. WHEN I WENT TO THE PIKE IT WASNT LIKE THAT AT ALL. I WOULD RECOMMEND THIS PLACE TO ANYONE. I WALKED OUT A HAPPY CUSTOMER AND LOVE MY NEW SANTA FE SPORT. THE PACKAGE DEALS THEY HAVE YOU CANT BEAT EITHER.

Wilbur R Gordon Jr

27 de feb. de 2013

I purchased the new Hyundai Sonata and wow what a car. It was everything our salesperson said it was and more. Our salesperson Edgar Estrada was more than helpful especially sticking around showing me all online features and and helping creating logins the online services. He walked the all the features like bluelink, etc.... He took me through maintenance schedules, warranty agreements, and all the guarantees and services provided by Faulkner Hyundai. I know it was a late night for Edgar but you wouldnt have known that by the way he was so thorough with getting me set up in the car. I really appreciate how he helped me out when i realized i left stuff in the car I traded in. Thanks Edgar E. !

mrdcse

6 de ene. de 2013

Started looking on line at optimas but after several negotiations and several bad reports regarding service at the local Kia dealer where I would not buy but have service done I started looking at the Sonata-saw one on Faulkner's web site for their construction ad called and spoke to Howard who stated that the ad was no longer in effect but he would work very hard to get me at or close to the ad price. e-mailed him some stock numbers sent several prices and confirmed my eligibility for the rebates being offered. Stopped buy to look at the car at 1 PM I informed him where I wanted to be price wise and what I wanted for trade-in that was not present. Howard stated he would inform his managers and I stated I would be back shortly after 4 with the trade-in for evaluation. Prior to returning I e-mailed Howard and stated if I could get the prices I quoted him we would make deal. He then e-mailed me back and said his managers would accept the price I requested. Went there at 4:10PM and although I did not get exact amount I wanted on trade they did raise their initial offer $300 and it was very close to what I wanted as I priced it on KBB and Edmunds. Deal was done and out of the lot with a new Sonata in about an hour. There was no BS or pressure-painless transaction.

Dave and Kathleen

31 de dic. de 2012

My wife and I bought a preowned vehicle from Jim Cooper. it was a wonderful experience. hHe took the time to find us the right car at a great price. After the paperwork was done and we were getting ready to leave, Jim found a scratch on the car and promised to take care of it. True to his word he had fixed the next day. we highly recommend Jim Cooper and Faulkner Hyundai.

Jrstauffer

14 de dic. de 2012

These people are just the best! They knew exactly what I wanted and steered me to it with no waste of time. I will definitely buy here again

Sharon Neal

12 de dic. de 2012

The service was great the salesman was very helpful and polite, I would recommend this Car lot to everyone.

claudermilch

10 de dic. de 2012

we were looking for an affordable vehicle with room for 5. Mario and the staff at Faulkner really worked with us to put us in a new Sonata and at a very fair price. I was very pleased overall with the no nonsense approach, no pressure sales they provided. I walked in wanting only some pricing and drove home in a new car. Most pleasant experience we've had in car shopping.

steve.braun.12

27 de nov. de 2012

Very friendly dealership! Fair pricing and they are NOT pushy. They tell you how it is and let you decide for yourself. If you say no to an add on they say ok and do NOT push you to buy something you don't want, or need. Their prices are EXTREMLY competitive and we were able to get a new Sonota for the price of an Elantra at other dealerships. Thank you Igor.

L A Woolever III

1 de nov. de 2012

I have had at least forty new cars in my life time and this the BEST dealership I ever walked into. The personnel are caring and professional. Number one, in my book.

bdamsky

21 de ago. de 2012

In March of 2012, my wife and I traded in my 2003 Acura RSX on a brand new Hyundai Elantra. Our buying experience with Faulker Hyundai went reasonably well. Their showroom was clean, they had a good selection of vehicles to choose from, most of their employees were friendly and helpful, and we were able to work out a fairly good deal on our new car. When we purchased our new vehicle, we decided to add on the additional gap insurance, as well as an extended warranty, since we planned on keeping the car for many years to come. Unfortunately, after a few months of owning the Elantra, I was less than impressed. I missed driving a manual transmission and missed the sportiness of my previous car. So, we traded in the Elantra on a different make of vehicle at another dealership. It wasnt that there was something wrong with the car. It just wasnt what I truly wanted or what I was used to.Because we only owned the Hyundai for a few months, we were eligible to receive a sizable refund on both the gap insurance and extended warranty we purchased. I called Faulkner Hyundai FOUR times in an attempt to speak to someone about processing my refund, but none of my messages returned. After more than a week of trying to reach someone by telephone, my wife and I went back to the dealership, paperwork in hand, and met with someone in person to fill out the necessary documents for our refund. Again, the staff was friendly and helpful, and the gentleman from the finance department said we could expect to see our refund in 4-6 weeks. This in no way reflected the unreturned phone calls and messages we left and we were sure that at this point, someone would take care of the refund.After 7 weeks, we still had not received a refund but we have to admit that neither of us was surprised. We decided to call the gap insurance company directly to make sure they received the necessary paperwork from Faulkner. The woman on the phone explained that they received the cancellation in the first week of July (right on time), and that Faulkner should have been processing our refund. The woman suggested that we contact the dealership directly again. Since speaking with the gap insurance company, my wife and I have each called Faulkner repeatedly in an attempted to talk to someone at the dealership. We have asked for management, someone in the finance department, and even our salesman, but each time, we are sent directly to someone's voicemail. No one has ever made an attempt to contact us regarding this matter. It has now been well over two months since we signed the paperwork to receive our refund, and we are still waiting. We are growing frustrated and angry and wish we never spent a dime at that dealership. It is apparent that calling Faulkner will not be sufficient and we will have to pay another visit to the dealership if we want to speak to an actual human being.Faulkner may have a large selection of vehicles to choose from, and can give you a good deal due to the volume of vehicles they sell, but buyer beware. Once they've made the sale and you drive your new car off the lot, good luck getting them to acknowledge your existence. They were in touch with us every day, even several times a day prior to signing the paperwork to purchase the car, but since then, it has been a joke trying to get someone on the phone even to ask a simple question. In fact, most of the time, no one even answers the phone! It just rings and rings and rings.I can accept that it may take longer than expected to get my refund, but the fact that the Faulkner staff has repeatedly blown off our messages and even more, that they are clearly avoiding us, are the reasons that we would NEVER recommend this dealership to anyone in the market for a new or used car. It looks like Hyundai's corporate office will be hearing from us. This treatment and level of customer service is completely unacceptable. Even if we did trade in their car to get something else, you would think they would still be concerned with their image and the possibility of referrals and return customers. Guess not in this situation.

biscuit

12 de ago. de 2012

This was a used Mitsubishi Eclipse and it was filthy when I arrived even though the dealership knew that I was coming to see it. The reason didn't become apparent until I bought it and it was washed. There were several dings and scrapes. I went for a drive with the salesman which was fine. However, he showed me absolutely nothing about the car. In fact, while leaving the dealership, the light came on signaling that the hatchback was not shut. I had to go into the dealership and ask how to open, then shut it. The finance person spent over an hour talking, making diagrams and graphs, and explaining to the point that I said, "I am zoning out." His response was a smile and, "That's OK." His mission was accomplished. He talked enough that I had no idea of what I was signing. I blame myself for not leaving when on several occasions I felt that things were not going right. However, I feel that this dealership is less than stellar in their dealings and certainly not caring about the comsumer.

pissed off

24 de jul. de 2012

bought a used car with Faulkner Hyundai in Harrisburg,developed a few problems right away!car was just serviced&inspected by them!Car had bad breaks air conditioner stopped working and developed a leak in a repaired tire!They would not own up to any repairs needed!!!said my mechanic was making it up to make money!I kept repaired parts to show them proof,they said the bad parts were off a different carthe one i bought from them!what jerks! STAY AWAY!!$700 later fixed!!

sprklr5

30 de jun. de 2012

Faulkner Hyundai was a pleasure to deal with.I didn't have to play the game of going back n forthwith the price because they start out with thebest price which was far below all others.Steve B in sales was a delight to work with.I recommend this agency Highly!!!

dhack45

21 de abr. de 2012

Bought a Genesis 2012. Sales person knew little about the car and the Hyundai policy. I had to inform him of policies since this was my 8th new Hyundai new car purchase. However this was my first time purchase at Faulkner. Freysinger Hyundai is more customer centric than Faulkner.

ruthieh

22 de jul. de 2011

Had some issues and communication problems after purchasing the vehicle, but they were extremely gracious and helped to resolve them as quickly as possible. Thank you!

sgiddings

13 de jun. de 2011

I had a wonderful expereince working with Faulkner Hyundai. I went there to look at the Elantra's, but none were available. So, I looked at the Sonata's, and to my surprise, it was comparible to the Elantra, and Jill was absolutely terrific in her knowledge of the vechile, options, etc. Not only did she help me, the whole team worked with me to ensure that test drive to financing. I would highly recommand this care dealer to anyone looking to purchase a Hyundai....expectional!!!

mitch7022

8 de jun. de 2011

We were shopping around for a 2012 Elantra and just experienced several negative incidents at other dealers when we stopped at Faulkner on our way to our daughter's house. David Levitan greeted us and we told him we would like a test ride but could not do it that day but would be back on Monday 6-6-11. He said he would check incoming inventory to see if they had an Elantra like we wanted coming in. He confirmed they were getting a silver one in but did not have a date. We returned on Monday and took the test ride and decided to buy one. David informed us the silver one came in late Saturday so we purchased it and within 3 hours he had it cleaned, serviced, inspected and had pin stripes applied. Everyone at the dealer was friendly and they were truthful and straight with us from the beginning. One dealer we visited added $1,500.00 onto each Elantra due to "customer demand". Another wanted $795 for free lifetime inspection and car washes. No gimmics were offered at Faulkner.

Karen Dowell

26 de abr. de 2011

I called in for internet pricing and was told that Holly Beeman would be expecting me. She came out to greet me before I even stepped out of my car. The black Elantra with gray interior, that I had called about was sitting there ready to test drive.Before we even started all the features were explained. Truth be that I have probably test driven almost every mid size - compact car that came on the market in the last 2 years so when I would be ready when it was time for a purchase. Not once has anyone ever went over the vehicle in such precise meaningful detail as Holly did before handing me the key. After a drive around town, and a decision to purchase on the spot. They did some number crunching to get a price and payment that would fit my budget. Because of good credit we were able to get an even better interest rate, than anticipated. Holly then gave me a "dealership tour" every one was like family. Maybe it was just a good day but everyone had a a smile on their face. Their tone of voice and body language was inviting. The friendly, professional atmosphere,superseded, the fact that the dealership was under construction for a remodel. In fact, I always ask my sales person how long they've worked there. Usually they grumble too long. This time I was blown away with the answer "I love my Faulkner Family... its a great place to work!...."During this time they took the Elantra to the "SPA". Meanwhile we went over all the information about the vehicle, in the booklets to see if I had any questions. Over the years I have made many purchases, at dealers for either myself our with my children. The information, I received with this purchase was quite frankly the most complete and informative that I have ever gotten. Before I drove off in my spit-shined new Elantra, Holly reviewed once again all the features of the car and offered support for any questions that may arise.Maybe it is just a womans touch, but the thoroughness, was unprecidented.Kudos to Holly! and Faulkner Hyundai

beckyd7152005

24 de abr. de 2011

I went into Faulkner Hyundai to compare prices on a new 2011 Hyundai Elantra. I told the saleswoman immediately that I would NOT be purchasing that evening, but was comparing prices and trade-in values at several dealerships, and would be looking to buy within the next week or so. She and the sales manager proceeded to spend an hour trying to convince me to put money down on a car they had in their inventory (which was NOT even the car I wanted... it was a different color). Even after repeatedly reminding them that I would not be buying that evening, they did not listen and kept trying to get me to agree to a deal (again, on a car that was NOT what I wanted... and that I hadn't even seen at this point because it was in the service bay getting cleaned up for sale.) I finally got to see the car, and decided I still wanted the original color I was looking for, and they proceeded to try to convince me that the color they had there was a beautiful color that "everyone just loves". It was nice looking, but it was not what I wanted!The sales manager did nothing other than talk about how they are the largest Hyundai dealership in PA, and if they didn't have the car I wanted... no one would have it.... so I'd be an idiot not to jump on the deal they were offering me on the alternate vehicle. To top it off, the money they offered me for my trade-in was almost $1000 less than several other dealers offered. (To be honest, even if they had had the best deal, I would not have bought my car from them.)I went the following day and purchased the exact car I wanted from another local (and MUCH smaller) dealership... I will NEVER recommend Faulkner Hyundai to anyone. They may be the biggest Hyundai dealership in PA, but out of the five dealerships I went to in my shopping process, I had the worst experience there, BY FAR.

romds9

6 de abr. de 2011

-My initial visit was based on seeing the internet price for the vehicle (excellent price)which is the reason i decided to check out the car in person. The vehicle appeared to be what i was looking for and had the 'right feel'.-Obaid was very friendly and provided very good information on the vehicle.-New car purchase so no work was performed.-The overall experience was good (i personally do not prefer purchasing vehicles much like going to the dentist), so for me this was a much improved experience over any passed purchases (at other dealers).

kenspaulding424

1 de abr. de 2011

Just moved here from Southern California - it's been over 5 years since I bought a new car. I was still rather upside down due to the fact that when I bought my last car I was in the subprime credit world and had huge payments with very little going to principal. Worked with Bill on doing a deal, and I am very impressed that the dealership sharpened their pencils and was able to get financing for me and able to knock out most of the negative equity. They gave me what I consider a very fair value for my high-mileage trade, and my payments are within my budget. THe best part? I was out the door in about 3 1/2 hours - that is the shortest amount of time I have ever spent in a dealership when buying a new car. I have bought 7 new cars in lo these many years and this was without a doubt the best experience I have ever had. Do yourself a favor and check these guys out.

lterry

13 de mar. de 2011

They were willing to go the extra mile to give me a great price for my trade-in and were extremely thorough with all the details that were needed to know! I had many people tell me that was the best place to go for a new car and they were right!! Thank you to Obaid and the other Salesmen!! I couldn't be happier :)

Susan Sattler

13 de mar. de 2011

I completely dismissed getting a Hyundai after a recent test drive at a NY dealership. I then met Obaid Siddiqui at the Harrisburg Auto show where I told him of my prior experience. He asked me specific questions as to what I desired in a vehicle. Based on what I told him, he recommended the Hyundai Sonata Limited Turbo. He was knowledgeable, friendly, and sincere, so I visited Faulkner Hyundai shortly thereafter for a test drive of the vehicle he suggested. Sure enough, it was a perfect fit! I was given a price quote by Paul Selvaggi that day. I checked with four other competing dealerships and none of them could match the deal I was offered. When I picked up my car, Obaid gave me a thorough overview of the vehicle and he took the time to address all of my questions. I was treated with respect, fairness, and honesty. The only negative I can think of is that the dealership is currently undergoing renovation and finding a parking space there can be difficult. Overall, my experience was extremely positive and I would recommend this dealership and salesperson to others without reservation! -Susan Sattler

PMDMT5

7 de mar. de 2011

I was extremely impressed with the service I received at Faulkner Hyundai. I was in search of a specific model and color and, by chance, they had it. I'm so glad that they did! From the time I placed a call to the dealership until I left with my new car, I was ecstatic with the level of customer service I received. I worked with Holly Beeman and she was fun, friendly, and informative with every aspect of my purchase. She showed me through the features in my new vehicle, gave me a tour of the dealership, and introduced me to the various team members in each department. I couldn't be happier with the entire experience I had with Faulkner and with Holly, especially. Thank you so much for your superior customer service!

pjcam

5 de mar. de 2011

Very knowledgeable sales consultant, he was very helpful from the beginning.Good selection of vehicles. Disappointed that the colors of the vehicle were limited by model.Thought the quality of the car was very good however.Was anticipating that I could have left my leased Nissan with them and gotten a better price on my monthly payments.

sbrown7763

4 de mar. de 2011

I received outstanding service from everyone I encountered at Faulkner Hyundai! I had been car shopping at several other dealerships and didn't feel I was treated like a valued customer. When I walked into Faulkner Hyundai I was greeted with an enthusiastic hello and was immediately introduced to a sales person. I told him what my shopping experience had been like thus far, and what I was looking for. Immediately, he told me he could help me. Within an hour the deal was done, and an hour or so later, I was driving off the lot in my 2011 Sonata! This dealership treats you like a valued customer and they go above and beyond to get you into the car of your choice! I highly recommend buying from them!! I have already told several friends to make sure they go to Faulkner first when looking for a new car!!

dfair

24 de feb. de 2011

My wife and I have driven 50,000+ miles per year over the past 40 years and this was the 23rd car we have purchased. We both remarked on our drive home that this was the most gratifying automobile sales experience we have had. Obaid is the most knowledgeable, responsive and customer sensitive individual we have ever dealt with. There was no smoke and mirrors. While the culture in this dealership had something to do with the experience, Obaid was outstanding and served us well. There were no surprises with the vehicle, as we had done the research; Faulkner's price was the best of the dealers we talked to. We would not only revisit Faulkners, but would insist on being served by Obaid Siddiqui.

sme1963

23 de feb. de 2011

customer service--as a business you can always improve on customer service----offer me coffee. (don't make me ask for it)quality of work--the vehicle can some glue on the vehicle which I had to point out. (vehicle should be spotless) friendliness--no complaintoverall experience--because I did not give great for all questions I would not rate the overall expericne a great.ptivr--a good deal but as a consumer you always what a better deal.

ericcrystalvv

15 de feb. de 2011

The reason we give the rating of Great for all of the catergories except for the Price is because you always would like a lower price when spending that kind of money, but Mario was able to get us the best possible deal. Our overall experience was Great. We were treated with Respect and didn't feel as though we were being taken advantage of at all. We were offered something to drink. The entire staff was remarkably kind and attentive. Mario is a huge asset to your company as he is extremely customer friendly and went out of his way to make sure we were comfortable.My parents have always bought their vehicles through Faulkner for well over 40+ years. And my wife and I have purchased a couple of Vehicles through Faulkner over the course of our 30 year marriage and we've never been let down. We look forward to continuing to deal with Faulkner for many years to come. We did price comparison on the vehicle that we purchased and Faulkner gave us the best deal.Sincerly,Eric & Crystal VanValkenburg

dspertz

9 de feb. de 2011

This was one of the better experiences I have had purchasing a vehicle. After reading the consumer reports I was very impressed with the rating of the 2011 Sonata. They worked with me on the finance end to get me where I needed to be and were willing to give me a good deal on my trade. Mario took the time to go over everything with me. I would highly recommend this dealer for they Hyundai experience. Thanks for a great experience.

cat304

4 de feb. de 2011

I was the owner of a Santa Fe for the last 7 years and it was time for a new car. After doing much research the last few weeks on the different SUV's available and their ratings (my family has always relied on Consumer Reports), the Santa Fe's have been consistently at the top. I liked mine alot and never had any issues in the 7 years I owned it. I was a little hesitant to go with the same because I wanted something a little different in style. I had not yet seen the new 2011 models and when our salesperson Todd Grier showed me the new sleek designs and interiors, I was sold. I knew it would be a smart financial decision to go with the same car for reliability and warranties. Coincidentally I was in there on the last day of the month and they were anxious to get cars off the lot to make room for the next month's supply. Todd was very patient with me in going over the different financing options and they were receptive to negotiating. I feel like I got a good deal as well as a fair trade-in value on my old Santa Fe.The car was detailed for me and ready for pick-up the next day. I enjoyed working with Todd as well as the finance department.I'm hoping the quality of customer service is the same for the Service Dept!

jrespen

27 de ene. de 2011

Salesman was very friendly and informative with every question that was asked of him.Sales manager was willing to deal and negotiate final price. also added pin striping as final selling point.The car was detailed before delivery to me and the salesman spent extra time explaining how everything worked. He even programed my phone,garage door opener, and nav system for me.

bgg6832

27 de ene. de 2011

This man made the impossible happen. loking for a new car that had alot of waranty at a great price and i got here. Highly recommend the dealership very pleasent experiance the entire staff upbeat and friendly. Would recommend to anyone who is lokking for a new car or used to stop by and give these great people a chance before you look anywhere first....... Thanks again for everthing you have done for me and my family.

deborah hawley

26 de ene. de 2011

I have always owned a Ford vehicle. Reviewing best cars to buy from Consumer Digest, I decided to consider a Hyundai Santa Fe. I loved how it drove and handled on the road. Obaid was able to win me over with his warmth and honesty. Of course, the clincher was the price I couldn't refuse. I have had it now for two weeks and still getting used to it but I love my new vehicle.

desgetz39

23 de ene. de 2011

my all and all experience with Faulkner Hyundai was Great! I will be telling my family and friends to deal with this dealership!Thank you Faulkner for a great experience! I am loving my new car and I am proud to have your Logo on the back of my car!!

Brenda Singer

19 de ene. de 2011

My husband and I were just shopping around for a new car. We were unsure of what we were actually going to buy or even when. We stopped in at Fulkner Hyundai to just "look" at the vehicles. However, once we were there, greeted at the door by a very friendly gentelman that said he could get us someone to help us. When Herb came out, my husband told him what we were looking for and that we were interested in the Hyundai Elantra. Herb took us out to the lot and showed us the actual car we own today. Herb went over the entire car from bumper to bumper explanining everything about the car and taking the time to answer the many questions we had. The more we learned about the features, the more I loved it. Although I was very hesitant about driving it, but Herb said he would ride along if we wanted. I agreeded. We took it for a test drive and then returned back to the dealership. After getting back, we went into talk with Herb about the overall price of the car. My husband was upfront and straight forward about what he was willing to pay. Herb was able to make the price what my husband wanted and the car was sold. I picked the car up the next day. At first I liked the way it handled and drove, but now, after having the car for awhile, I no longer like what I have. I love it! Herb listened to my concerns, dislikes, wants and needs in a car and came through for us! Thanks Herb for "steering" us in the right direction and putting me into my new 2010 HYUNDAI ELANTRA! :)

tblanch1

17 de ene. de 2011

Mario did an excellant job on negotiating the price for me. I believe we both walked out of there with a good deal. From the time I first arrived he was there to help me with my selection. His professionalism really showed. Overall, my experiance at Faulkner was great and I look forward to working with them in the future.

TShaak

17 de ene. de 2011

Great dealership to work with! I started my search at another Hyundai dealer, but wasn't satisfied with the salesperson. I was "sold" on Faulkner Hyundai after the first two minutes! Herb and everyone else at Faulkner Hyundai were very knowledgable. I highly recommend them to anyone interested in purchasing a car!