Klopfers

26 de feb. de 2016

We have had a great experience with the employees at Ferris! Highly recommended! They have taken care of every need we've had so far.

Bob

25 de feb. de 2016

I've been to plenty of dealership and none of them have been nice and easy to work with like ferris. Thank you guys for everything

i will be back to ferris

25 de feb. de 2016

when deciding on vehicle for my wife , which was a several month project because of her un-compromising opinions, Steve Rothel our salesman of choice showed us selection that was available.. we searched long and hard for the right vehicle and decided on Ferris Toyota and made the purchase because of the hassle free and treatment we received. I have taken my daughter and son to Ferris and purchased vehicles because of Steve's commitment to service to the customer. pat Ferris and Steve worked to ensure that we where satisfied with purchase and followed up with vehicle maint. when needed. I recommended Ferris to a friend and they also purchased a vehicle. . you can travel miles if you want,, canton, Cambridge, St. clairesville and you will end up local because you get the service and value you are looking for. trust me when I say,,,,, you are treated like a person and not a hassle or bother just because you are looking. have been to other dealerships and Ferris by far, is a 5 star commitment to the customer..

N_Moreland05

21 de feb. de 2016

I will absolutely return to Ferris again. Brian was great to work with and very helpful and patient during my decision process. I have nothing but great things to say about Ferris Chevrolet.

pittis10

19 de feb. de 2016

We got very good service. We are very satisfied with our car. Ferris staff did a great job and are very knowledgable. I would go there again.

Jherron

18 de feb. de 2016

My check engine light had been on for a while and I thought everything was fine (I had previously had it checked) but when my engine started shutting off I decided to take it in. My car actually needed several new parts that were thankfully covered by the warranty Ferris suggested when I first got my car. The service department was friendly and helpful and made sure I had a vehicle while my car was being fixed. I'm glad I got to Ferris when I did and I'm very pleased with the final result!

Noel

17 de feb. de 2016

Salesman was very helpful and knowledgeable. They were getting ready to close when we got there. He stayed and provided us with detailed questions about the vehicles we were test driving

Car45678

13 de feb. de 2016

Great sales and service. They beat the quoted lease price from a competitor. The 24-month free maintenance sold me on this car and everything has been hassle-free!

BuffaloBills

13 de feb. de 2016

As someone who puts 40,000 miles a year on my vehicle and travel daily, my time in town is sporadic. So scheduling an oil change ahead of time is never easy. Ferris works very hard to make room for me with very little notice and in my line of work that means a lot.

Swallace

12 de feb. de 2016

Brian Standiford cares about his customers and it shows! He has helped me, family, and friends find the best vehicles at affordable prices! I will always come to Ferris. Mark Sexton in service always provides great customer service.

Swartz1

12 de feb. de 2016

I purchased a used truck several years ago and the purchase process from sales to financing to pick up was painless. The experience will keep me coming back.

Shawn19

11 de feb. de 2016

I would like to thank Brian Staniford with helping me find my Toyota Tundra crewmax. He found it in no time for me and I still love it to the day. Thanks Brian and ferris for the help

kban2

11 de feb. de 2016

Convenient trip to Ferris. I was able to purchase and finance my vehicle through Travis. He was friendly, knowledgeable and efficient. He was able to get me the vehicle I wanted for a great payment. I highly recommend dealing with Travis at Ferris and will do business with him in the future.

Coach

11 de feb. de 2016

The representative that scheduled the oil change was very friendly and knowledgeable. He was courteous when I arrived and notified promptly when the job was completed.

Jeromy

11 de feb. de 2016

Everything that Brian Koler and ferris Chevrolet did for my family and I. We where extremely astonished at how quick and efficient they made the purchase of my 2016 traverse. We will be dealing there in the future as well as passing the word around about such service.

Jake

11 de feb. de 2016

Bob sold me a truck. It's a good truck. I named it: good truck. . . Not really, I named it Xenia warrior Princess but that's beside the point. Bob and Ferris Chevy will do you right.

Whitneygriffin

11 de feb. de 2016

Mark had great customer service. He always has a great attitude and is very dedicated to making sure I am satisfied with my services. Also he is very knowledgable about his job and services that were needed for my vehicle service. He answered all my questions throughly

Char

11 de feb. de 2016

We definitely recmomend Steve Rothel for anyone looking to buy a car from Ferris!! The entire team was excellent and we had nothing but a positive experience. Steve ensured we understood the entire process thoroughly. I appreciate his help in purchasing our lovely car!

Mdnj

8 de dic. de 2015

Steve was awesome to work with!! We flew from Maryland to Ohio to get our new Toyota Venza. The customer service is excellent and worth the trip.

James5

10 de abr. de 2015

I saw a nice toyota online and went and test drove it. Nice car but poor customer service. Very high pressure sales and throughout negotiating it was like pulling teeth to get to a reasonable price. I will be taking my money elsewhere.

sabrina

9 de mar. de 2015

We've been car hunting for 3 weeks now, so when I seen the vehicle I wanted on line, I called Ferris to dicuss the vehicles condition before making a 2 hr trip to buy. The salesperson told me the vehicle was perfect on the outside & in, knowing I was driving 2 hrs, said he would have it waiting on me. We arrive at dealership & take it for a test drive....outside was very clean, car seemed to run well.....luckily my husband decided to start pushing buttons & checking things out, after further inspection we realized the a/c & sunroof didn't work:( The salesman said that many people don't use the sunroof & he was sure the a/c was fixable. So we go to make a deal & write up a contract, he told us to make an offer, so we made an offer $450 under asking price & ask that these two things be fixed. After speaking to the owner, the sales man comes back & says they want full asking price & they wont fix sunroof!! As you can imagine I wasn't happy after calling ahead to check on condition of vehicle & driving 2 hrs to have my time wasted on junk! I know they thought we would cave & buy.....for the most part even after coming home mad I was gonna call & reoffer to take with a discount due to sunroof not being fixed, however I came home to further reseach the dealership.....glad I did!! These reviews speak for themselves, out of 6 reviews I read only 1 happy customer.

Unhappy1

7 de mar. de 2015

I'm not going to waste my time saying a whole lot about these guys, but I would definitely recommended going elsewhere to buy a vehicle...or to even get an oil change, for that matter. They're salesman are shysters...service advisors are liars...service technicians are lazy and very complacent...and the owner, well... is the root of the poisonous plant!!! Don't expect them to go above and beyond!!! Once they have your money...their job is done!!! I just can't waste anymore time reviewing these guys. Buyer beware!!!

tedtam98

23 de ene. de 2015

My husband and I shopped around online, seen some cars we were interested in, went and looked at them in person (when no sales people were around on a Sunday). We pretty much knew what we were interested in and filled out the financial application online. The next day we got a call to schedule an appointment, found out we were approved and was able to get a few questions answered quickly. We went in and test drove the car (Toyota Camry), knew it was the one, and got what we feel was an excellent deal. Sales guy Steve was great. I would highly recommend this dealership.

anony5

5 de abr. de 2013

Well first off the sales guy was a nice guy. I would have to say my complaint is more about the practices there, and not so much the salesman. I drove a vehicle that I wanted to purchase. They told me they were so busy that day that I would have to wait until the next day to even know if I could get financed. I guess their longtime financial person recently left, and instead of hiring someone who knows what they are doing, they have pat ferris the owner doing it instead. Their schtick was that "pat ferris" is on, or knows someone on the board of trustee's at a certain local bank. So I fill out the paperwork, they call me (saturday) the next day and tell me that I have been approved and we scheduled a time for me to come in and fill out the paperwork (on monday). So about halfway through my work day (on monday)i get a call (from rich) saying that the deal isn't final yet, they will call me when it's done, eventhough they have told me i was approved, and moved the vehicle behind the building and put a sold sign on it. So I go all night, with no phone call, so i call them and ask what's up with it. He then tells me that now this local bank that pat ferris is on the board of is saying that they cant finance me with a 1000$ down. Which is fine, I have zero credit history, so i wasn't surprised. The part that angered me is that they told me it had been sent through and approved which makes me wonder if they just told me that so i wouldn't look elsewhere for a vehicle (which essentially i ended up wasting a good weekend not looking, thinking i had a vehicle) I accepted a job 35 miles away also because of this (the purpose for my search in the first place, the position was contingent on me having a more reliable car) To find out they cant finance me. So he says the only way it can go through now is if i have a cosigner. At this point, i just stopped talking with them. I didn't care for the bank they were using anyway, as an employee there was fired for stealing money, which was actually my former loan officer on my previous car that i own now. He told me to write his name on my cash payments (i payed cash because i was young and stupid, and was also a waitress at the time) and essentially he ruined my credit as he was not applying my payments to the loan apparently, leaving me with 30 some late payments on my credit history that i had to hire and pay someone to fight with the bank to remove, which they did, since the guy was convicted (and i have on record that he also came to my residence to collect payment?) again, young and stupid, and he was always threatening me with a repo, eventhough i made payments regularly. Anyway, So i start wondering why cant they use a different bank, as i was approved through another dealership and bank on that same saturday, but preferred the lower miles on the car i saw at ferris. THEN it hit me that they push the fact so hard that pat ferris is on the board of the bank they wanted to use and possibly didn't even look anywhere else for financing, because the bank obviously makes money off of every loan they give. All and all it was a disappointing experience. It was rude, premature, and unprofessional to tell me i had been approved when i hadn't, and the whole obsession with the one bank thing is obviously due to the affiliations of the owner. I would say these people have their own best interests at heart, and when i say that, i mean the owner. To let a sale walk because you wont look at other banks is ridiculous. You would think that they would do anything to sell a car. Not here.

archer7108

19 de jul. de 2012

I bought a used truck for $20k at Ferris Chevrolet. This has been, by far, the worst experience I have ever had with a car dealership! Within 2 weeks of buying this truck it was un driveable. It left my wife stranded in Pennsylvania 2 weeks after my purchase. Their service department had my truck for 4 weeks without touching it until I finally contacted the owner and magicly my parts showed up with in 15 minutes of talking to him. I got my truck back and realized that they had not done what they said they did. Parts that were suposed to be replaced were not and they have yet to make it right with me. The people at Ferris Chevrolet are liers and cheaters! They can not be trusted and I will tell all my friends and family to never do business with this company!