captainb

2 de nov. de 2016

We were turning in our leased vehicle and needed a new truck. We have been with Fette Ford now for many years and wanted to continue doing business with this dealership, but we had certain needs that if not met would have left us with no choice but to move on to a different dealership. Jonathan and the dealership listened to our requests and worked with us to arrive at a mutually agreeable deal. Jonathan was professional and helpful throughout the process, always with a smile!

Kenzie28

1 de nov. de 2016

He was quite helpful an patient! I would recommend him to anyone and everyone!!! Please please use this salesman if you would like a car.

Domcuz

31 de oct. de 2016

Mario is an amazing salesmen that met my every need. The Fette family took care of me and I will be a customer for life.

Bettyboop

25 de oct. de 2016

Jonathan Arjun welcome us with a smile was courteous and friendly throughout the entire process others dealerships could learn a lesson from him not bushy. had a great time definitely recommendhim two other people very happy with my 2017 Explorer thank you Jonathan

Atshan13

22 de oct. de 2016

Me and my husband we are renewing our lease with ford , we got 2017 Ford Escape and their service is great . Friendly environment the manager zakaria and the sales person Mario for all the help u done

RANJD99

19 de oct. de 2016

My salesman, Jonathan was friendly and helpful but not pushy. They gave me a great deal without haggling. This is the second vehicle I purchased there. I definitely recommend Fette Ford and Jonathan.

Chris8936

17 de oct. de 2016

Mario is the best salesman in this ford dealer and help me out a lot to make it work and make it happen . I will definitely come back in 3 years from now to get a new car. ,thank you again fette ford

Dariocastillo94

15 de oct. de 2016

My parents came here to buy a Ford Fusion and Mario helped them through each step! Buying a car is a big decision for anyone and it went really smooh. My parents couldnt be any happier or stress free. The best dealership/dealer in town. 10/10 Stars

Caryn O

14 de oct. de 2016

Mario was very friendly, helpful and respectful in helping us find the right truck. It was a pleasure working with him and I would recommend him to anyone.

Luis J Almanzar

12 de oct. de 2016

Juan C Mejia, great job in finding a car just how I wanted it, took the time, asked me the important questions, did not press me in any ways and next thing you know, here came my BEAUTIFUL blue Ford Fusion.If you go to Fette Ford in Clifton asked for Juan Carlos Mejia (JC), I recommend him.The rest of the team was great too.Thank you Jaun and Thanks Fette Fords Staff.

Dfernand93

10 de oct. de 2016

Juan C. Mejia made my dreams possible today! I came in for my first/dream car a 2017 black on black mustang. Even though they didn't have it in stock he literally traveled to the next state and got the car for me. I came in this morning around 10 am by 2pm he called me and told me he was on his way to get my car, by 6 pm I was back at the dealer waiting to have my car turned over to me. Not only did he get me the car in the same day he also gave me the price I wanted to pay! This man went above and beyond for me, next time you come to Ford fette ask for Juan Carlos Mejia you will not be disappointed. Let him make your dreams a reality just like he help me!

gallottar

30 de sep. de 2016

Very happy with my new escape. I was greeted by Johnathan Arjun as soon as stepped into the showroom. He was very knowledgeable about their vehicles which made the process very comfortable.

Nee Nee 369

29 de sep. de 2016

Came in dealt with Mario Castellanos he gave us fast friendly service. He was to the point no BS I trully enjoyed this experience,if you need a car come here and ask for him he is awesome.

NotSatisfied226

29 de sep. de 2016

Called and made an appointment for three recalls on my Ford Fusion. Since I don't drive on the highway my daughter took off work to bring my car in for 8:30am. The recalls were going to take all day so I decided to leave my car overnight. The manager Gene was very appreciative and promised the car back to us by 11am the next day. My daughter took another day off of work to help me with my car. At 10:30am she called the dealership to inquire about the car. She was told that the car needed brakes. (Mind you the car was only in for three recalls but since it was there I said to change the oil) She was also told that he car was almost done though it would take another hour and a half. She then told Gene to call me regarding the brakes Since my husband recently passed away I agreed for them to do the brakes. At 12:30 my daughter called Fette Ford for a status. We were told the car was still not ready and it was going to take another hour and half. At this time we were both very upset. We had family friends coming to take us back to Fette Ford. They made arrangements to pick us up by 11 which we changed to 1. We decided to go to lunch since now the car was to be ready by 2pm. At 2:30pm we got dropped off. The car was still not completed. We heard excuses after excuses about how the one recall takes a lot of time. If that was the case maybe the person servicing my car should have only worked on my car. At this time they had the car almost two full days. I'm not an idiot my car was not worked on until that morning. I was upset...but I was screamed at by Gene telling me not to ever come back. He was rude and sarcastic. I finally got my car at 4:30pm.

Omstewart1149

28 de sep. de 2016

I came to buy a card and I met with Mario. He gave us excellent service and led us to making a purchase on a fusion. Loved how dedicated he was to helping make the right purchase and I am completely satisfied! If and when you ever need a car. Come and see him!

ximenacastillo

19 de sep. de 2016

mario was very knowledgeable and passionate about hi vehicle and most especially his customers. he did a great job of putting us in the vehicle that would best serve our needs . thankyou again fette ford,,,,zak

Shoes

16 de sep. de 2016

I came to purchase a new car and my sales person Mario was a wonderful sales person. He made my experience a very happy one. Has a wonderful and truth personality about him. Also Mr. Zak was also a true professional person. Thank you both Mario and Zak for making my car shopping a wonderful experience. Awilda Conner

Mindy Bardales

12 de sep. de 2016

Este es mi segundo carro que compro en fette ford y estoy bien encantada con el servicio del senor Mario y recomiendo q vengan ah comprar en este consecionario.thanh you again Fette Ford

Romeromig

5 de sep. de 2016

Great service and honest people. Got a great deal on my new vehicle- Mario andChristina had a long sales day but still managed to be professional and courteous. Would def recommend this dealership to anyone looking to buy a car.

Deb

31 de ago. de 2016

Came to Fette for my third car. Working with Mario was a pleasure. He helped me get exactly what I wanted without a hassle Thank you Fetty and Mario.

Larryb

29 de ago. de 2016

Mario and John are true gentlemen. It was a pleasure working with them and I recommend Fette Ford enthusiastically. My wife and I are a repeat customers we leased four vehicles and are very happy with Fette.

Elias j

27 de ago. de 2016

La persona q nos atendio fue una excelente persona nos explico muy detalladamente todos los pasos estamos muy satisfechos por el senor Mario y es muy grato para recomendar a atras personas por cierto la proxima persona en comprar va ser mi esposa atentamente familia jimenez, Thank you Fette Ford :)

terrietreaves

18 de ago. de 2016

The staff in the parts department is always friendly, and knowledgeable. Especially, Eddie... Fetty Ford is my only go-to for Ford parts. Terrie-JTech

Afalcs17

13 de ago. de 2016

Mario Castellano was both polite and professional to work with and I would highly recommend him to friends and family. Thank you for your everything.

Sandyj7697

11 de ago. de 2016

I had looked on the Internet for Ford autos picked one I liked and filled out my info. Received an emailAnd phone call from Mario - but we went to the dealership without calling Mario first - other salespeople introduced themselves but we walked into the dealership Mario very nicely started talking to me and I said OH ITS YOU MARIO ITS ME SANDY JARRARD!! Lol we then looked at several cars etc etc not knowing which one I liked better or what we could afford it was getting late so we told Mario we would be back Monday with deposit etc not signing any papers yet. He was very very helpful even introduced us to another manager who could also help in our deal.

mycar

8 de ago. de 2016

Great experience, the salesperson was able to meet all my expectations ! He was very professional and helpful ! I highly recommend Mario Castellano. In general my experience was excellent and I am very happy with my new suv.

Rlaverty71

5 de ago. de 2016

I recently purchased a new Ford Explorerer at Fette Ford and was assisted by Jonathan Arjun. He is by far one of the best sales people I have had the pleasure to deal with and I highly recommend him. He made the whole new car buying process stress free.

alejandro mendivel

4 de ago. de 2016

Great sales person Mr Mario was very friendly and helpful. And the Manager was very nice. I LOVE FORD Always drive one since I started driving.

Dennis

2 de ago. de 2016

Once again Mario has helped me with a new purchase vehicle! He was attentive to my needs and was a professional the whole time!! He also answered all my questions, and believe me..... I had plenty!!! I am truly happy with my new Ford Explorer Sport!!! Thanks Mario!! D. kirk

Lisbeth

1 de ago. de 2016

I came into this dealership because of recommendations and walked out with a car without disappointments. The staff is very knowledgeable and willing to answer any question. I was comfortable sharing my budget and they worked around my needs and budget to find the perfect car for me. I thank Mario and the team for providing great deals and service.

Beauty1020

30 de jul. de 2016

Great dealer service was warm and friendly. Sales rep, Jonathan Arjun was so friendly and honest and best of all not pushy. Explained everything thoroughly and took his time to accommodate me and my husband. Even remembered us from the first visit! All the other staff including one of the managers,Nick as well were great. I am very happy with my new fusion and will recommend Fette Ford to all!!!

Archwingz

30 de jul. de 2016

Mario really help my girlfriend and I to choose her car. He did an amazing job to find a specific one that we needed. He treated us like we were apart of the family and would recommend everyone to get a car here.

Nutley2017

27 de jul. de 2016

He was very nice and intelligent knew what he was talking about and was there to help not to win you over answered all questions we had thank you Mario.

Sherri B

26 de jul. de 2016

Purchasing a vehicle for a busy company was made easier with our salesman Omar Saidi. He brought the vehicle selections to our facilities. Picked up our Vice-President, took him to the dealership to sign all papers and saved our company alot of time and hassle. It was a pleasure working with him and Fette Ford.

Wafa0620

23 de jul. de 2016

Jonathan Arjun was our salesman and he was thorough, thoughtful, and extremely helpful. He walked through all options and was patient with all of our questions. This was one of the nicest experiences I have had at a car dealership. I would recommend this location to others.

agugliel

22 de jul. de 2016

I had a terrific experience with Fette Ford and Omar Saidi he was a gentlemen through the entire experience and fought for my price on a new transit! He was polite and got me through the experience of car buying with ease! He is the person to see at Fette Ford. I will be back to purchase more vans for my fleet!

Nina

14 de jul. de 2016

Very poor service starting from customer service who messed up my appointment that I made 10 days earlier and made it one day earlier than what I asked to the service department who took my car kept it overnight and still tell me. Sorry we didn't get to it on the next day because my guys are staying only till 4:30 on a weekday. I really don't care what time they leave, they wasted my valuable time and I ended up getting my car the next day with absolutely nothing resolved. What a waste of time! Absolutely ridiculous! Don't even think about using their service department.

Jennal1

13 de jul. de 2016

Mario was by far the most professional , helpful and honest sales personal that I have ever dealt with. He took car of our family and helped get us into a safe, reliable new Ford Edge. We would highly recommend him!!!! Thanks again Mario for the new car!

Karen

13 de jul. de 2016

Starting with meeting Mario as soon as I walked into Fette Ford today my experience went smoothly efficient very helpful. 4th car and would definitely return. Thank you everyone at Fette Forf.

Ken&Livia

12 de jul. de 2016

Mario was very knowledgeable and passionate about his vehicles and most especially his customers. He did a great job of putting us in the vehicle that would best serve our needs. Would highly recommend Mario!

Joann Mercado

11 de jul. de 2016

our salesman Jonathan Arjun very professional and made things run smoothly we got the best deal thanks to Jonathan and the Manag, and also Jonathan explained everything on our new leased Ford Focus all I can say he was the best salesman ever made a great deal and we are very happy ..... thank you Eddie and Joann Mercado

Liskain

11 de jul. de 2016

Vine con mi familia a comprar una f-150 a Fette Ford me atendio el senor Mario Castellano muy atentamente estuve en varios dealer Ford y el mejor precio y servicio lo encontre aqui le recomiendo a todos a Fette Ford ,Best of experience , thank you fette Ford

Rosie

8 de jul. de 2016

Our expierence with Fette turned out extremenly good , Due to the persistence of our salesman Mitch Goodson and his Manager Nick Ramrup we were able to get the exact vehicle we were hoping to get Salesman Mitch did a heck of a job and wouldnt rest until a variety of issues were settled to make my wife happy I cant say enough of his profesionalism and effort to make this all come together to keep a long time Fette Ford customer come back again for another great expierence Thankyou so much Nick and Mitch you made it a pleasure

AmandaF0621

6 de jul. de 2016

Mario was great to work with!! He was responsive and truly listened to what I was looking for. Within minutes, he was able to pinpoint the vehicle I was looking for and the whole process was very smooth.

Geronimog1

2 de jul. de 2016

Mario Castellano is an amazing and most importantly professional consultant. He assisted me every step of the way; allowing me to walk out of the dealership with a smile of satisfaction. I would recommend people to come in to FETTE Ford as all the reps. are very kind and helpful. Everyone works together to assure the customer is confortable. Thank you Mario.

Lou126

1 de jul. de 2016

I came in with my daughters Focus (purchased June 3,2016) which didn't have mats when I purchased it. We also had the bottom air cover come off and we thought it was something we had to pay to get repaired. Mario came to the rescue and showed me what REAL CUSTOMER service is. He took care of everything. I would recommend Mario to everyone I know and I plan to come see him in the near future to purchase my Next vehicle!!!!..Thank You Mario

vikki373

29 de jun. de 2016

This will be my second lease from Fette Ford in Clifton, NJ my salesman Mitchell Goodson was outstanding and worked very hard to get me exactly what i wanted. The sales mananger Nick Ramrup was outstanding also as well as the general manager zack. I just want to say TY VERY much for having patience and dealing with me :) Your service is 10 stars from me ********** Thanks again for all your help. Also to the service department for making my car look absolutely BEAUTIFUL...I love it. I couldn't be happier!

AngelaOrtiz

28 de jun. de 2016

Thank you Mario Castellanos for good service , attention , excellent job for you courtesy and pacience , thank for everything , I liked you good service , God Bless!

Jeffrey Dammers

27 de jun. de 2016

The people at fette for were very friendly and helpful. They worked very well with us to find the right car for us to buy. I would recommend them to anyone

Manny C

24 de jun. de 2016

Decided on the 5 stars for a simple reason: 0 pressure. Kevin and Nick couldn't have been better and worked out a great deal for me. Would definitely recommend to anyone and everyone.

Aisha1996

18 de jun. de 2016

I had clay helping me the entire time, was such a great first car experience. Would definitely recommend to a friend or relative to come and purchase a car.

dynasty_704

17 de jun. de 2016

The salesman Mitchell was great! He was very nice. He listened to what I wanted and help me get a great car for a really good deal.

Jrtchik

16 de jun. de 2016

I came with my cousin to get a new car to lease. As soon as we arrived we were helped right away by Mario Castellano. He made me a deal I could not refuse. It was a very entertaining experience that I will never forget. I hope to see him again when my lease is up next time.

Leasingauto

5 de jun. de 2016

Very satisfied with all aspects of our experience at Fette Ford. This was quickest auto replacement we have ever been involved with at any dealership.

Chris07601

1 de jun. de 2016

I took my 2013 Ford Fusion into Fette Ford for service after it broke down on the side of the road. At first, I was pleased with my initial communication with my Service Advisor, Gene. After a few days, I was contacted and told my repairs were fixed and the car was ready to be picked up. I picked up the car in the afternoon the same day and it drove away fine. Two hours later, the car broke down again on the side of the road. I called Fette back and to my disappointment, no one seemed remotely concerned or sympathetic that this happened again. I had my car towed to the dealership once again. I was contacted the next day by the dealership and they apologized and stated the technician did not see a small part that needed to be replaced, but it had been repaired and was ready to be picked up. Again, no apologies or kind connotations. When I returned to pick up the car, I went to start it as I was leaving their garage, and it died again. I approached the Service Manager and he did not have an explanation as to what happened but assured be he would personally oversee the repairs. Fast forward 5 days later, they told me a battery cell needed to be replaced which was what caused all of the break downs. I picked up the car and proceeded home. The following morning as I was heading to work, the car broke down once again on the side of a VERY busy interstate, which was frightening and obviously dangerous. Following this incident, I made the decision to have my car towed to a different dealership in NJ. I'm very disappointed at the level of service I received at Fette Ford. Not only did I have to have the car towed on multiple occasions, I also had to find personal transportation home from the dealership when I literally could not leave their garage after I was told it was repaired. I would have expected more compassion and understanding from the staff at this location due to the numerous occasions that I was inconvenienced by all of these service oversights. Even a common courtesy of having the car washed before I picked it up would have been a nice gesture, but nothing. I hope that others who frequent this dealership don't have to deal with such a detrimental and inconvenient experience with the service department.

Anna 9713

1 de jun. de 2016

Mario greeted me as soon as I arrived. He listened and made recommendations. He guided the process with friendly confidence and experience. Gabe was very professional and helpful with the financing and paperwork. Overall it was a great experience. I would recommend that people go see Mario at Fette Ford dealership.

Nickd371

31 de may. de 2016

We dealt with Mitchell & Nick R. while leasing a 2016 Edge Sport. They were very honest and did not waste our time. In addition, we had shopped around and Fette Ford ended up being the one that gave us the best deal. Thanks Mitchell & Nick R.!

K.Ahmad

30 de may. de 2016

My husband and I went into the dealer with some hesitation. But, we got what we wanted and more. Our salesman, Mario was amazingly professional, helpful and committed to getting us our car with our terms. Everyone in the dealer worked hard and efficiently to close the deal. Thank you so much for all your effort. Mario, you are an exceptional salesman and sincere person. We truelly appreciated everything you did for our family. Gracias

Raj 12345

30 de may. de 2016

I purchase a brand new Ford Edge from fette Ford Clifton. Nick was the sales manager he made it very simple and went Beyond expectation to make this transaction goes smooth. It was a hassle free experience, got approved the same day and drove out with a brand new car. I would recommend anyone to go see Nick for purchasing their next car.

Bower90

27 de may. de 2016

The entire staff was very helpful and personable. Mario, our consultant, was extremely helpful and friendly in helping us select the vehicle that best suited our needs.

moneys20

26 de may. de 2016

Mario Castellano you are the best. You made my car buying experience wonderful. You never pushed my to buy anythig. You are the best and thank you, I will be back for a 2nd car very soon.

Explorer

24 de may. de 2016

It took me about a month to finally decide to get my 2016 Ford Explorer. I was helped by Jaime from Fetti Ford and he kept in contact with me the whole time until this past Saturday when I finally bought my truck. Thank you Jaime from Fetti Ford for being so patient with me.

Bdrogan

24 de may. de 2016

I dealt with Jonathon and he was great. Definitely see him if your in the market for a new Ford. Very knowledgeable and not pushy. I walked out the first day I went in to go home and think about it and unlike other places he didn't hit me with a bunch of last ditch sales pitches. Instead he handed me his card and said feel free to get in touch if I had any other questions or when I was ready. Awseome experience!

Marlena

24 de may. de 2016

We had an excellent experience at Fette. Omar was very friendly, patient and kind, not putting any pressure on us to make our decision. We highly recommend.

1fnbitch

24 de may. de 2016

Mitchell was a very pleasant man and extremely knowledgeable person to work with. He got me in and out of the process in a very timely manner as he prepared all of the paperwork in advance. I would recommend him highly to anyone looking to buy or lease a Ford from Fette Ford. Carolan Sommer

stevevan4975

23 de may. de 2016

One of the easiest deals I have ever been involved in. Ed was awesome, did everything to earn my business. Environment was really friendly and professional. Deal was put together before I arrived and beat all prices around. Ed, I will be sending the troops over to you. Great job guys, I've have dreaded purchasing a new car for a long time. I will be back in 6 months when my wife's lease is up.

Dennis

21 de may. de 2016

Mario was a very helpful salesman. Would recommend him to my friends Wold return again to purchase anot her cAR when needed..hopefully not for another 10 years

Moeware1

20 de may. de 2016

I came in to look at cars and Mario took care of me and my wife.made us feel comfortable enough to buy the car on the spot. He explained everything and was true to his word. I will definitely be back and would recommend him to some of my friends and family.

Ford max

19 de may. de 2016

Nick was great help me above and beyond I was able to get the car that I want get approved and my payments we're good

Vintage96

18 de may. de 2016

the service I expirenced today at Fette Ford was exceptional. I had the chance to handle business with Mario Castellano who happened to be kind, polite, and helpful in every ways. Mario assisted me in finding a car that would best suit me as well as my budget. I was satisfied to the fullest extent and will recommend many to visit Fette Ford.

bulb_randy

12 de may. de 2016

The car buying process can be very stressful and I went round and round to multiple dealerships and ultimately was the most comfortable with Fette Ford. My salesman, Mario, made good on his word and my first experience purchasing a new vehicle was a good one.

Weasy

12 de may. de 2016

My salesman Jonathan Arjun was without a doubt one of the best salespeople that I have dealt with in years. I predict that he will have a very successful career not only in sales but in management. He has a lot of skills to pass on to new salespeople and is very organized in his business mode. I have been a salesperson for 28 years and absolutely love the way he works. Mary Louise Hogarty

fordfusionguy

10 de may. de 2016

Mitchell and I believe the Sales manager nick where great. They where extremely helpful and took time to answer each and every question I had. Thank you Fette and thank you Staff for a great experience!!!

Kchilds

10 de may. de 2016

George Bello took great care of us, he found something that worked for us, in our price range and we're extremely happy with our first Ford Escape.

Louc92

9 de may. de 2016

Took my mother to get a Ford Edge for Mother's Day and the salesman Mario took care of us. He was the best sales person I've ever dealt with, highly recommended

Michyt25

7 de may. de 2016

Fette Ford has a fabulous sales team. Keven Leverde worked with us and got us to where we needed to be. He was not pushy like your average sales members. He had patience and again very knowledgable with the information we asked. If your looking to purchase a vehicle come to Fette Ford. Make sure you ask for Kevin Leverde.

B

7 de may. de 2016

Mario was a great sale person help my family's,It was phenomenal experience to work with Mario , thank you again Fette ford,Be back after 3 years for another fordExplorer

Mrdonjuan333

6 de may. de 2016

Kevin and nick went above and beyond to help me get the truck I wanted. I would recommend fette ford to everyone. Customer service at this dealership was beyond my expectations.

cjohn

5 de may. de 2016

I purchased my 2016 Ford Fusion from Andrew Orengo. Best salesman I've ever dealt with in my lifetime. Simple, easy, no haggle deal! Dealer was competitive with pricing and the process was simple! Wasn't your typical back and forth game you typically play at other dealers.... which is old and turns customers off! Andrew was a knowledgeable and a pleasure to deal with. Will definitely purchase future cars through Fette!

feenix818

5 de may. de 2016

Mitchell was super helpful and worked with me to make the financials and car options work for my budget. He took his time to explain my lease-end options and helped me to find the best car for my needs. It was a very long process though and I wish that aspect could have been a bit quicker as I didn't plan on being there literally 4+ hours (having only gone for an oil change) but in the end I am happy with my new car and the cool new options it comes with. Thanks!

StephanieG

2 de may. de 2016

Kevin and Zak were so wonderful to work with (not to mention all of the other employees I interacted with) while at the dealership! I visited another dealership and they weren't helpful or friendly. Additionally, they quoted me a ridiculous number. The guys at Fette really worked to help me stay within my budget!

Nylah06

2 de may. de 2016

Edward and Paul were very helpful. Ed took his time to help me find a vehicle I needed and wanted within my budget. Paul was very helpful explained into detail the financing process and the best choices for me. Great team overall. I am very happy with my purchase!

Jakeb

1 de may. de 2016

Everything worked out good, car is great, workers were very friendly, got in and out pretty quickly, explained and demonstrated the car to me perfectly

CLandara

30 de abr. de 2016

Great job by Mario. Went to Waybe Ford first. Big mistake. Come here, they'll make it as painless as possible. Thank you Fette Ford!

julie72

30 de abr. de 2016

Being a former new car salesman and life-long Ford customer, I knew what I was looking for with my 10-year old Fusion trade-in, with low mileage. I also knew what I was looking for in the new car I intended to own for at least 10 years. I was greeted with a handshake and a smile by this young slalesman. He has a good career going for him because he listened to the customer and showed me exactly what I was looking for; nothing more, nothing less. I told him and his finance manager if they could give me a deal good enough not to shop around, I would sign today! Fette Ford should be called, "Friendly Ford"!

PatD

29 de abr. de 2016

Mario was the best!!! As soon as we walked into Fette Ford Mario was there helping us to find the perfect SUV. Mario is very knowledgeable, friendly and professional. We got the SUV we wanted without any of the pressure expected!!! I would recommend Mario and Fette Ford to anyone in the market for a new vehicle.

Deedee48

29 de abr. de 2016

Excellent service at Fette Ford , I'm extremely happy with how they helped me pick my new truck ...I highly recommend this dealership , this is my 5th truck with them and I can't wait to have many more.

chels11

29 de abr. de 2016

George B made purchasing a car from here the best experience. I went with my husband thinking that i would be scammed being female, but he made me feel no pressure it was just an overall great buying experience. I would highly recommend him to anyone looking to make a purchase pain free. I mean the whole staff is great but I will recommend George to my family and friends.

Mariec83

27 de abr. de 2016

I just purchased a veichle from Mario at Fetty Ford and I received the best service. It was a great experience with his friendly personality and he knew the answer to all my questions.

tito1213

27 de abr. de 2016

Mario has the best customer service I have ever experienced. I am truly pleased with the service I received and I would reccomend everyone I know to him and fetty ford.

yerleny7

26 de abr. de 2016

Thanks for making it easy to acquire a vehicle. Dropped in to see what they had to offer and left the location with a Subaru Legacy 2011 in excellent condition.

Asrrigo003

23 de abr. de 2016

I am very pleased with the level of service and professionalism at fette ford. The team was very helpful, patient and informative and willing to work with me to accommodate my needs. There was no pressure applied whatsoever and it truly was a pleasant experience. I would recommend this dealership.

Karen b

22 de abr. de 2016

I had a great deal thank you Mario so much!!! Muy buena experiencia yo y mi esposo les recomendamos que vengan a este dealer muy buenos precios

Lmagan

20 de abr. de 2016

We just pulled into the dealer to see and Mario was excellent with his serviced that we got a explorer sport 2016. Everything we wanted Mario made sure we got in the SUV. It was great service provided by Mario!!!

Aperalta

20 de abr. de 2016

Mario made sured that I got a nice SUV. He answered all my questions and went over all the car features. He's an excellent sales person. I had a great experience. Thank you so much to Mario! I would definitely recommend him to all my family and friend!

Marilyn Hudziak

20 de abr. de 2016

Everyone is always very helpful in explaining all the details. We always bought all of our cars at Fette Ford and also have them serviced there.

CarrieVan

19 de abr. de 2016

I'm currently a college student and my old car broke down. I went to Fette Ford to look into buying or leasing a new car that would be in my budget. Kevin helped me out so much with finding a car I could afford that still had all the things I wanted. I ended up deciding to lease a 2016 Ford Fiesta. The process was quick and easy. We got there around 9:30am and had an appointment we had to be at by noon, and Kevin was so accomodating and made sure we were out with my new car in a short amount of time.

JamesE

19 de abr. de 2016

I was very please with my car buying experience at Fette Ford. The salesperson, Mitchell Goodson, took the time to show me the Escapes on the lot and let me take a short test drive in the one that I liked. He also explained the features of the vehicle. I was attracted to the safety features, especially the back-up camera and the number of air bags. Thanks Fette Ford!

VNR2014EDGE

16 de abr. de 2016

Omar, Sunny, and Christine were awesome people. I wish I could say the same for John. Unfortunately, it is very hard to give a positive review when I was blatantly lied to. Maybe, he should seriously consider thinking before speaking or responding to a question a little more cautiously. Just words of advice. The rest of the staff, thumbs up!!! They were great!!! I can't thank them enough, and am definitely pleased with the way our purchase was handled. Outstanding!!!

Nydiaamaya40

16 de abr. de 2016

Extremely happy with this deal got the car I was looking for the service is excellent and I would not think it twice to recommend it to someone. Mario castelleno is the best salesperson in this dealer

Marlon07

16 de abr. de 2016

Basically i dont have the words to explain how grateful i am with this deal. Had the best experience ever. Got the car that i was dreaming of. EXCELLENT SERVICE would highly recommend it to anyone. Highly loved it and happy to meet Mario Castellano. I would say the best dealer ever.thank you mario you are the Best

Belkis Vasquez

15 de abr. de 2016

Mario Castellano is one of the best salesman out there. Mario answered all my questions, didn't get upset cause I wasn't sure what car and color I wanted and kept changing my mind. Instead he helped me chose the best car and color according to my budget. We picked a Ford Explorer and let me tell you I'm in love with it, thanks to Mario.

Jortiz531

15 de abr. de 2016

Great experience at this fette ford dealer. Mario castellanos took great care of us!! Looking forward to driving off in my 2016 ford fusion. Thank you!!!

Marilyn

14 de abr. de 2016

Mario Castellano was an OUTSTANDING salesperson. He treated me with the utmost respect and answered all our questions in a thorough manner. He took us on a test drive putting us at ease and demonstrating all the features contained in the vehicle we now purchased. Based on my experience today I would definitely refer individuals to your dealership and ask that Mario be recognized for his exemplary customer service. Thank you for a good experience. How about a raise for Mario. :))

lrosario76

13 de abr. de 2016

My experience with Mario was like no other. Mario was very knowledgeable in all aspects and was able to answer all an any questions I had. Mario went above and beyond to ensure that I was making the perfect buy to my satisfaction.

carguy,mitchell

13 de abr. de 2016

Mitchell treated us with respect and was very courteous and knowledgeable.He listened to what our needs were and tried and exceeded to please us.

Sicily87

13 de abr. de 2016

As my lease was coming to an end, I was dreading the visit to the dealership for a new lease. I do not appreciate being pressured into something, I don't want to be followed around while just looking and I am certainly put off by know it alls. Until I met Omar! My husband and I actually had fun. Omar was not pushy, he listened to all my needs and answered all my questions. I didn't feel pressured and I drove off in a car I love! Omar, you put up with us, well mostly me and your good attitude was what allowed us to lease that day. Thank you!

rome

12 de abr. de 2016

Omar was very knowledgeable about the ford Fusion and was not pushing hard to make a sale. His manager was helpful although I forgot his name. I told Omar I had to leave quickly after I agreed to buy the car because my wife was sick. He made sure I was out with the car in about an hour.

Marlon

12 de abr. de 2016

Mario Was great Knowledge In and out ,very easy to buy truck from him,my family's is so happy, thank you again fetters ford for your service ,my family's will be back,,,,, :) :)Grabill Sanchez

Acolon1031

12 de abr. de 2016

It was a phenomenal experience to work with Mario. He's knowledge and experience are superb. We felt as if we were dealing with a family member, that's how caring he was.What a fantastic experience doing business with you. We are eternally grateful and thanks again for making this experience a pleasant one!Thank you.

MikeH

9 de abr. de 2016

When you come here ask for Clay and you won't be disappointed. This guy is the best car salesman I've ever dealt with, super knowledgable, genuine, and won't give you the run-around. The facility is also really clean and a pleasant place.

Madeline

9 de abr. de 2016

My boyfriend and I enjoyed working with Mario. Very personable and knowledgable. Made the experience much easier by taking my old lease as well. I would come back again!

Betty

5 de abr. de 2016

My husband was in need of a new work cargo van so we began to shop around. We went to another dealership that was recommended to us. After going there we both decided to continue looking since we weren't ready to make a decision. We came to Fette Ford and spoke with both Manny Fernandez and Zakir Hussain. Everyone gets afraid of going into a dealership and having to deal with the "car salesmen pitch" but let me be the first to say that was NOT my experience. They were very helpful, took the time to build rapport with us, understand our needs, and provided us with multiple options. They were very sincere and always reassured us throughout the process. I would HIGHLY recommend for others to come in, ask for them and use this dealership! #anotherhappycustomer #thankyou

Jaygoofay

5 de abr. de 2016

Everyone knows that buying or leasing cars can be a long and arduous process. Not with Omar and Fette Ford. When I initially arrived at the dealer Omar was the first to greet me. His demeanor and dialogue were transparent which felt like I could trust him. Not once did he pressure me and through our dialogue, he provided me with great information and options. He was very diligent in dealing with his manager, who was also great. Everything was taken care of in timely manner and ultimately, I ended up leaving with a beautiful Explorer and a smile on my face. Thank you very much Omar, you are true professional.

Ed christenson

3 de abr. de 2016

Jonathan Arjun and Zakir Hussian took great care of us and got us into a few more Fords! They were very patient with tough long time clients like us.

genowefasz28

2 de abr. de 2016

Friendly environment and staff. The staff is very friendly, helpful, and informed. The experience was good, there was no hassle and the salesman was very kind and helpful.

Catch13

2 de abr. de 2016

Highly recommend the sales person at Fette Ford, George Bello. George is not your typical annoy car sales person. Made the process a lot less painful!

Gandalf

31 de mar. de 2016

Jaime is very knowledgeable and makes you feel comfortable during the entire transaction process! Another family member needs to upgrade their vehicle soon, will come see Jaime again!

Abul K

30 de mar. de 2016

Mario was very friendly and knowledgeable. He helped us find the right car for us, and wasn't pushy like other car sales associates are known to be. The GM, Zak was also very welcoming. He took the time to sit down and work out a very good deal for us. We were very impressed at the attention given to us by Zak, it's not something we were expecting and definitely added to the overall service we received.

Erraff3

30 de mar. de 2016

My third time back at Fetters ford. Will only deal with Mario Castellano, Great Salesman.I'm happy thank you Fetters ford,looking forward to come back after 3 yrs Mario again thank you

mzullos5

30 de mar. de 2016

Went with my father to get my second car. Took me to see Mr Castellano and found a great car. Thank you Mario. I will be coming back to you in the future.

Mary Justice

23 de mar. de 2016

Love my new Ford Escape-- My salesman, Mitchell Goodson was one of the nicest people I've ever worked with. He took care of all the necessary paperwork, including everything necessary for the return of my previous lease, and ensured all the rebates I was entitled to where applied, as well as everything necessary for a vehicle I was trading in. He facilitated everything, gave me expert data on safety, not only on the Fords I considered, but also competitors, and really helped me choose the best vehicle for me. Besides showing me the vehicles and taking me for the test drives, he even drove home with me to pick up my trade-in vehicle and brought it back to the dealership, which saved me another trip. I recommend him to anyone. He was extremely knowledgeable, and my deal was handled honestly, without any run-around, which I think we all expect a little of when buying a car. The safety ratings of the vehicle I purchased, the value offered by Mitchell through many incentives and discounts, and the flexibility by his manager to help me get the deal I hoped for, left me a very happy customer with no regrets or laments. My past experience with Fette Ford Service has also always been exceptional, also--truly white glove service from everyone there, which really makes for a pleasant experience. Thanks to Mitchell, for delivering on his promises, and also his manager, Sonney, and Kevin, who processed most of the paperwork. Wish you guys all the best-- Mary J.

Barb5088

23 de mar. de 2016

He was fast and efficient. He made me feel comfortable as it was my first time buying a new car and he talked me though everything I needed to know.

lindac527h

22 de mar. de 2016

Jamie did an outstanding job from start to finish. He is extremely detail oriented making sure he takes care of you every step of the way.Outstanding job!

Cindy

22 de mar. de 2016

Jonathon took his time with me, answered all of my questions. This was my best experience purchasing a vehicle. I would definitely recommend this dealership and especially Jonathon to my friends and family.

Stan

21 de mar. de 2016

Was at the dealership for repairs on my 2009 Escape with plans to purchase a new Escape within the next month because my commute to work more than doubled. While there I decided to look at the new Escapes. Met with Jonathan and went for a test drive. He gave me a quote on my trade-in, no pressure to buy. After talking it over with the wife, we decided to get the car. Fette had what we wanted and we didn't want to loose the car. Jonathan made sure we got all the discounts available, checking with Ford because we had Ford retiree pricing from a family member. He explained everything thoroughly regarding the contract and all the features of the car. This is our 3rd Escape and we have always had a positive experience at Fette. After 2 weeks and 1,400 miles already, I'm glad we made the decision to purchase.

Mfaggiani

21 de mar. de 2016

My family has gotten 5 cars from Mario! He's the best! No hassle, straight forward. We are all so happy with all of our cars! If you're going to Fette ask for Mario!

Arthur15

19 de mar. de 2016

Me & my wife came to Fette Ford to look at & test drive 3 or 4 Ford vehicles we were interested in buying. Jaime our sales person was very accommodating, informative & friendly - after some careful consideration we decided on a pre-owned 2015 Edge - Jaime walked us through the entire process by working out the numbers on the vehicles we narrowed it down to & within 90 minutes & we happily drove off with our new Edge!!

Ford Edge 15

19 de mar. de 2016

Attention on detail : PerfectionFrom the begining on choosing a car until they install the license plate on your car they are always there, now Sales Man Jaime Concepcion it is one more friend in our family.Thank you Jaime, go there ask for him when you look for a change with cars

Lou Soto

17 de mar. de 2016

We had the pleasure of visiting the Fette Ford in Clifton NJ. And even a greater pleasure of working with Mario. His level of service, professionalism and expertise was so great. He made this purchase so easy and painless. Lol. I would recommend this dealership and especially with MARIO. We had our two kids with us and even they enjoyed the visit. Everyone we encounter was very polite and professional. Thank you MARIO!

Soniaklos

16 de mar. de 2016

I just got an amazing deal on a brand new Ford Escape!! Mario Castellano made my car buying experience enjoyable, exciting and easy!! Thank you so much, Mario and the management team at Fette Ford!

JP

16 de mar. de 2016

This week I leased a ford fusion."Awesome car" Zack was in charge......I asked for certain criteria,he delivered..........My first lease at Fette,The best ever....! They made everything simple,and no surprises......I highly recommend this dealership........JPacifico......

A8675309g

15 de mar. de 2016

Very nice sales people come by and see for yourself. They gave us a good deal.and close to where we live. We liked the car signed and got I the same day

NJamesJ

15 de mar. de 2016

Jonathan welcomed me with a smile and was courteous and friendly throughout the entire process. All dealerships could learn a lesson in salesmanship from him !

sweetbone

15 de mar. de 2016

Had a great time and Jonathan was very knowledgeable about the business and answered all questions that I had. I would definitely recommend other people to come go buy a vehicle from Jonathan.

audrey84

15 de mar. de 2016

Jonathan knows the product that he is selling. He is very friendly and helpful i have sent three other people to Fette Ford and they have all purchased vehicles

Gratenate12

15 de mar. de 2016

I went in to take a look at the Ford Explorer. Omar helped me choose the perfect car for my needs. The Explorer would have cost a lot more than I was comfortable with. Instead of letting me go, Omar went out of his way and got me into an Edge with MORE options than I expected. If you want a great experience go see Omar and his coworkers at Fette Ford. Thanks Omar!!Oh and John Q was the best manager I have ever dealt with at car dealerships.

Tyrone40

15 de mar. de 2016

This was an an amazing car buying experience .. Comfortable environment and amazing staff!!? Thank so much Marion Castellano !!!!!thank you again fette ford see you in 3 yrs again

VinDiesle

15 de mar. de 2016

From the first time I met Mario till we completed the transaction, Mario has been a huge help in us leasing a new ford edge sport. He was eager to help and worked with us in any way possible to meet our needs. Thanks Mario for everything! I look forward to working with you in 3 years when this lease is up :)

Shaunie

14 de mar. de 2016

Salesperson Mario Castellano was very helpful and great of service. He broke all information down for me as well as included me in every step throughout the process. Thank you for such great service.

LadiDB

13 de mar. de 2016

Jonathan was very professional and accommodating he answered all my questions and didn't try to pressure me like most dealers I will defiantly return

john trimbo

12 de mar. de 2016

Great dealership and staff. I was with my brother when he purchased his vehicle and liked the way everything was handles. When I am ready to purchase a new vehicle this will be dealership of choice, and specifically Jonathan! 5 Stars

cylon43

12 de mar. de 2016

got very good service and the salesman was the best I ever had.would do business with again.triple a a a a plus.thx

colleenfay12

8 de mar. de 2016

Thank you Mr. Mario for getting me and my family a brand new Ford focus. We as a family really appreciate it. And we thank him for everything he has done.

Denzel46

8 de mar. de 2016

This is the third family car we personally got from Mr. Mario himself at Fette Ford. We personally thank Mario because every car he sold to us was in a great condition. And he personally made sure that we were happy with the cars that we purchased.

ElenaM

7 de mar. de 2016

I had my car brought in to replace the side view mirror on the driver's side, first the wrong part it ordered delaying the repair, then the same night the mirror is finally replaced the interior light for my car would not turn off. After several minutes it finally did and at first I thought nothing of it. Then several time over the course of the week my dashboard light would ring door ajar and the interior lights would all go on (while driving this would also occur and my doors would unlock because of this). I would pull over or if I was still parked I would open and the door (often several time for the alert to finally turn off). The only thing that could be the reason (since it was the driver's door this would occur with) was the side view mirror on the driver side door that was just replaced. When my car was brought back to see have it fixed we were told the computer for the mirror and the alert for the door ajar open was in a different place????? So what now I am expected to pay to have someone elses error fixed. Ridiculous!!! The service center can't even own up to its own error?! Don't Bother coming here.

AngelaOrtiz

6 de mar. de 2016

El senor Mario Castellano me dio un trato excelente , el servicio que me brindo fue muy bueno es muy corte y honesto gracias fette Ford por su buen trato , gracias Mario Castellano por tu amabilidad .

pove24

5 de mar. de 2016

I went into Fette Ford last weekend and the second I got out of my car I was greeted by a one of the employees (Kevin). It wasn't one of those annoying greetings either. It was sincere. Kevin and Sunny took care of me and got me into a new Ford that day. Great people who work for the customer.

Sanbri0640

3 de mar. de 2016

Great one on one service. There was no harassment, no stress, and it was a smoothe transaction. I would definitely recommend Mr. Mario Castellano. He was very professional, courteous, informative and very helpful. Thank you so much!

Btobar

28 de feb. de 2016

Great deal... thanks soo much!!! Enjoying the Fusion SE 2016. They attend every customer very well. I'm so happy with my new car!! Yeyy.

MERCEDES

27 de feb. de 2016

My mother and I came to Fette Ford Dealership and we had a great time. Very good customer service, we it comes to attending you with beverage and tv. I highly recommend this dealership. Thanks to Mario C we are going home with a new car and great deal. We're happy!!

AlexKnierim

27 de feb. de 2016

I just purchased my first car at this dealership and I couldn't be any happier! Jon was the best salesperson I've ever had to deal with! I will definitely be referring friends and family here. Thank you again Fette!

Barb1122

24 de feb. de 2016

My salesman Mario was the best. He gave me a great deal on my Ford Escape. Negotiation was easy not at all like I have experienced with other dealerships. I would highly recommend Mario as your salesman

Fette customer

23 de feb. de 2016

Mario is your guy! Stop by Fette and ask for Mario - best price, best experience... fast, fast, fast. Straight talker who makes car buying/leasing fun.

Shaba1

19 de feb. de 2016

My sales person Jaime was very persistent and consistent at helping me. .he was professional from beginning to end and for me just what I wanted. ..the finance manager christene pelli,,was the bomb as well. ..she stayed totally honest with me and I personally feel like they work great as a team..thank you both so much. .this is my second car with fette ford and I highly recommend them for any and every one. .

Bonnie919

19 de feb. de 2016

Mario at Fette Ford was fantastic! He made the entire process painless. Couldn't have asked for a better experience! He truly understands the customer and works with them to ensure that the customer is taken care of. Thanks Mario

Gman1105

18 de feb. de 2016

Our salesman, Jaime Concepcion, helped educate us say to the different types of Fusion models.'he was very informative and helpful and patient with us. Great test drive and he provided us with a lot of payment plan options that we made us comfortable in choosing one right for us. Every person throughout the process Jaime, John and Christine were extremely helpful!!! Thank you, Fette Ford!

Staciefigs

17 de feb. de 2016

I have nothing but great things to say about fette ford. Service was amazing and Jaime was extremely helpful and friendly!! I would definitely recommend this dealer to anyone looking for a new car and wanting it to be an easy process.

DellaH

15 de feb. de 2016

Three years ago - first time leasing. I wanted to get extras on car that I really didn't need. They talked me out of it and brought my payments way down. Renewing lease now and they gave me a great deal. Good honest people that I trust.

Coleman

13 de feb. de 2016

An unusually pleasant experience in getting a car. Jamie listened to our needs and met them. He was professional, courteous and friendly. I would highly recommend you come here first and ask for Jaime.

Melchr972

13 de feb. de 2016

Word: Miracle, Definition: Mario Castellano... Buying/leasing a car has never been a reality of mine. I've purchased used cars from the early 90's due to the fact that I've never had a credit line. I've never been approved for anything before so when I found out that It was completely possible for me, a 24 year old young adult, can be capable of so much more than an old fix-me-upper, it was nothing short of a miracle. In less than two days of walking into Fette Ford Dealership, Mario Castellano worked his magic, got me approved, and sent me on my way to being the most ecstatic young adult who's now capable of conquering anything. You're the BOMB.COM MARIO!! ? Thank you for giving me the attention and support I needed and for going above and beyond your customer service standards. You rock dude.

ralmoy

12 de feb. de 2016

What can I sa, 5th car I buy at Fette Ford. This last one today, was for my daughter 24 years old... She did not have bad credit, just had no credit. She never had a car financed nor lease or any credit cards.. So, I call my guy Mario at Fette Ford. As always he says "Come in we will get you the right car that you can afford" Mario and the whole team are the true blue. The can make magic happen. Yes, ok I had to co-sign but, they got her into a brand new FORD Fiesta with a FORD Lease within her budget. We were looking at a used car.. but, Mario would not have that he wanted her to have a new car, he said my daughter deserved a new car that is reliable and that she would be safe in. Mario has always looked out for us... He knows all my kids and is an honest person not a fake. Even plays with me younger kids when we come in... he is like a family member and will always be. Mario is a person that will always try to do the right thing for you. If your looking for honesty, integrity and fairness... Mario and Fette Ford are you "GO TO". I wish I could give Mario and Fette a million Stars.. they have always done right by my family. Thank you Mario and Fette. Another Sale well Done!

slynnjas89

12 de feb. de 2016

Tony was very helpful and informative in answering all of my questions and making me feel very welcome right from the start. He was very friendly and down-to-earth as well. Very pleasant experience!

Rosa123

10 de feb. de 2016

Jamie conception was my sales person and made me feel comfortable and worked very hard to get me the price I wanted also only took 2 hours fast time it ever took for me to buy a car. Gave me a great deal I would highly recommend checking fette ford ask for Jamie

Pjk

10 de feb. de 2016

Jaimie met us in the parking lot with enthusiasm. Helped us to figure out what we really wanted. No pressure, just guidance. Please see Jaimie if you want an awesome experience

Dennis

4 de feb. de 2016

Mario Castellano provided a comfortable experience during my purchase process of my new vehicle. His knowledge made it easy for me to choose wisely! I highly recommend mr. Costello when it comes to purchasing a vehicle in the future!! Dennis kirk

Redlee

1 de feb. de 2016

A great experience. Jaime was excellent and I will highly recommend him. He was awesome. It was one of the best experience I have had buying a vehicle in many years.

Mmc22

30 de ene. de 2016

Jaime concepcion made buying a car a great, pleasant and enjoyable experience. We were driving around all dealers and no one take care of us as good as him. Thank u Jaime!!!

Picky Buyer

30 de ene. de 2016

Pleasantly surprised by the attention I received at Fette Ford. Upon pulling into the parking lot Mario Castellano was standing outside ready to be of service. He took me on an extensive test drive of a Ford Explorer and along the way described all of its features and how each model differed. Still waiting for the model I want to come in, but I will definitely be back to Fette Ford when I am ready to buy. Kevin was also very helpful and friendly.

Jltracy

30 de ene. de 2016

Jaime was very helpful and knowledgable while I was looking to lease the Ford Escape. Very professional and courteous as well respectful. He made this experience very positive and I would recommend him to anyone I knew looking to lease a Ford.

Amyluvscars

30 de ene. de 2016

Wow! Such great service. Mario Castellano and Nate got me into a beautiful new Edge Sport in less than 24 hours. And worked with me on the lease pricing to get me to where I needed to be. Will definitely be returning!

Crob240

29 de ene. de 2016

Jamie was good. Recommend him for car buying. He was very helpful, courteous, and professional. Helped me with anything I needed. Make sure to ask for Jamie.

Wiseguy906

28 de ene. de 2016

Searching for a new vehicle stoped at. Fette Ford . Salesman by the name of Mario came by me and helped me find the car I was looking for my experience at Fette ford was excellent got a great deal and the people at Fette Ford were very helpful I would highly recommend

Eyeball199

28 de ene. de 2016

My husband and I have been looking for a car for a few months now. We finally found the perfect car at Fette Ford. We were treated very well. It was overall a great experience. Thank you Mario. I highly recommend this dealership.

2016Escape

16 de ene. de 2016

Jaime was very professional and helpful. Great costumer service. He looked through entire inventory to meet my expectations in order of importance in a fast time frame. Enjoying my 2016 Escape.

Ritterc557

15 de ene. de 2016

Mario was a great guy he work with me real good he brought me lunch give him a raise thank you Mary or for your help,Thanh you fette,

BERNIE

14 de ene. de 2016

Mario was our salesman and not only is he a nice guy he also was very helpful.My overall experience was very good, i was surprised how quickly this transaction went from start to finish. The entire staff was caring and professional. I got a good deal and a great car.When my wives lease is up we will definitely be going back. So go to Fette, you will not be let down.

Nickie

13 de ene. de 2016

Jaime Concepcion is knowledgeable in any questions I asked him went board to make me feel comfortable and at no time did I think I was being pressured into a deal, he was very helpful in my leasing the escape he was very nice to talk to and will recommended him to my friends next time there are looking for a car!!!

Badabing

13 de ene. de 2016

I had a problem with my 2012 Edge and spoke to my sales rep, Mario Castellano, he solved my problems and was very professional and great experice

mrslopez14

6 de ene. de 2016

Edward was a great help in getting me a great price for my Ford fusion. He was very patient and kind. I left happy and satisfied.

marisolr859

6 de ene. de 2016

Vien buscando un carro ..y la verdad no me decidia..pero con la a tension e information del senor mario Castellanos sali muy contenta y con un carro...gracias fette ford

Jcastillo1f90

5 de ene. de 2016

My Father came into the dealership looking for a new car to get and it was a great experience. The Dealer was a very nice man, honest and helpful.

WhiteGlasses

30 de dic. de 2015

My dad bought a car from Mario and he was so friendly! We're definitely recommending him to our friends and family looking for a new car. He made us feel right at home and comfortable about the whole process. A+

mustang692015

29 de dic. de 2015

Happy with my new ford fusion, mario castellanos was great salesperson, like family, thanks you again, fetters ford , see you in 3years, again,,,, hopefully we see castellanos again

ray6490

29 de dic. de 2015

Fantastic service! Mario, the salesman, treated us like family. We always go to Fette, they are the best. We have been coming here for 40 years, and wouldn't go anywhere else.

Lil White

29 de dic. de 2015

I purchased 3 cars from Fette ford two fusions and a explorer Mario took care of me the best experience I've ever had when purchasing a vehicle

Nick1988

28 de dic. de 2015

Great service, catered to our needs, helpful, and willing to make a deal. Shopped around and definitely a great value and fair price for a new vehicle.

NancyM

28 de dic. de 2015

We had been to five other dealerships that day looking for a used car. We were tired and cranky, but somehow our salesman Ken Cedar and his manager sold us a car with a minimum of pain and hassle.One of the better car-buying experiences we've ever had!

Benh1704

26 de dic. de 2015

Bought a second habd ford fusion, dealer was very helpful and the price was good. They threw in two free oil changes too. Car was in good condition and drives well

Jxie1313

23 de dic. de 2015

Mario helped us test drive two cars on a rainy night and never complained. He even brought us into the indoor service area to let us check the car. In the end he gave us a good deal on a pre-owned 2014 Fusion just in time for Christmas!

Lu

19 de dic. de 2015

This is the my seventh year coming to fette ford. I've gotten seven cars from your dealer .I was taken care by Mario the sales manager . The service was excellent and I will continue to come here.and let my friends know how great the service and how they work with you for your needs. Mario walked me thru the service department and I thought it was great , and because of the great service I'll be back Thank you Fette Ford

LSchaefer

17 de dic. de 2015

We have purchased several cars from this dealer over the years and have always been very satisfied. We found Mario Castellano, our salesman, to be extremely helpful and courteous. He really wanted us to be happy and we were. We highly recommend both Mr. Castellano and Fette Ford without hesitation.

Ckhalil45

12 de dic. de 2015

Had an a appointment with Mario castenllanos and he was low pressure, I'm looking forward to coming back after I think about the car I want to buy. I was referred by a friend and they really care here and work with your budget.

Dorisrios1027

11 de dic. de 2015

Yo compre un Ford explored limite del ano, me siento contenta feliz con mi carro , el senor Castellanos me dio un servicio muy bueno la hemos pasado muy bien y me voy contenta....very happy

Borispacer

8 de dic. de 2015

Had a pleasant experience with a salesman named Mario Castellanos who helped me find the right truck and gave me a price lower then all competitors in the area, he checks up regularly making sure everything is fine. Highly recommend the dealership as well as the salesman himself.

spesantez

5 de dic. de 2015

I had a wonderful experience with Mr. Castellano. This is my second leased car through him. Very helpful and kind he answered all of our questions in a timely manner.

Jatg80

3 de dic. de 2015

Mario Castellano is a great sales person, quick and painless transaction, and stuck to our budget. Pretty happy with my new Edge. Will work with them again in the future.

Aterrero

3 de dic. de 2015

Worked with Mario Castellano. Came in with an explorer in mind and a certain budget. It didn't work out but came out with an Edge that fit my budget and had the features I needed.

Williams, Leroy15

2 de dic. de 2015

Came into ford with one car in mind. Found my car and got started. They kept me informed all the way and not a all day event. Had a great day and got a great car. I bought new cars before and spent at least 6 or 7 hrs. On this day I drove away in 3 1/2 hrs. Great job ford fete.

Jbella1001

23 de nov. de 2015

Had a wonderful, easy experience leasing a brand new Ford Escape! Will definitely be a returning customer and will recommend this dealership to anyone looking for a Ford or Kia!

cyfergu

20 de nov. de 2015

Yesterday I went to Fette Ford looking for leasing a car. This is the first car I'm leasing, but Estela Bernales who was the person that was helping me, made this process very smooth and easy for me. I'm really excited for my new car, and very grateful with her help and the experience I had while I was there. Thank you Estela for all you did for me! God bless you!

bigdaddymilkman7

18 de nov. de 2015

Thank you Mario Castello for making our car biying a great experience. We are returning gord costumers. God bless and have a blessed thanksgiving and a merry Christmas, too

ZapataMari

12 de nov. de 2015

Mario was a delight and very knowledgeable about Ford. This was my mothers first new car and the experience far exceeded our expectations. He answered all our questions and really looked out for our best interest, not to mention Mario spoke Spanish which was a huge plus. We looked forward to our next purchase!!

AlabasterGray

12 de nov. de 2015

Coming into the dealership I was skeptical if only because I hadn't owned non-Japanese car in over 30 years. Fette Ford and specifically Mario helped me set my doubts aside by introducing me to the 2014 Ford Fusion. It handled beautifully, the gas mileage was solid, and came fully outfitted with all of the features you would expect from a luxury sedan. After becoming instantly enamored with the vehicle, the salesman quashed any reliability fears I had by selling me on Ford roadside assistance and the solid standard warranty. This was a fabulous five-star car buying experience all-around. I will be recommending Fette Ford to all of my buds.

Rockabdsnow

5 de nov. de 2015

Our salesman Mario was very helpful and knowledgeable. Showed me the features of the car and let me test drive it. He made it easy for me to make my choice in choosing the car I wanted. I recommend anyone to come here and purchase your car.

Mrusso

22 de oct. de 2015

My wife and I went to fette in Clifton. Our sales Representative Kamali he was outstanding. They listen to what we wanted and delivered. From Dan the sales manager to John the GM they were all outstanding. I love our new KIA Soul And we love Fette KIA.

HILNJOE23

20 de oct. de 2015

Helped me understand every aspect of the car b4I left the lot. Great understanding of my budget. Great deal.even in financing. recommend highly. 2nd time there

Susana17

11 de oct. de 2015

Jonathon was extremely helpful and EXTREMELY patient with our new car lease. Thanks to Kevin and Sonny for making the process SO easy! I'll be back!! Thanks again!

Cindyg17

7 de oct. de 2015

I had a wonderful experience leasing a new vehicle from Fette Ford. I and my mother were greeted promptly at the door by Mario Castellanos whom we later found out was a 40 yr plus friend of the family. He was very professional and knowledgeable and wouldn't hesitate to recommend him to any one looking to buy or lease.. All other employees working there were also very friendly inclusive of Zack the manager.. I'm very happy with the service I recieved and my new 2016 Ford Escape.

camila

3 de oct. de 2015

Good expirience, good service great aprouch They all very helpfull, my family and myself own three.I went to look out it, they sold me a new ford explore we love it we are so happy to be a ford customer.

Ralanad

24 de sep. de 2015

I had an awesome experience with Mario and Eddie! I am very happy with the service and can't wait to drive my new escape!!

Manny9612

23 de sep. de 2015

Mario was awesome, He made sure i got the car i wanted. If your looking for a great deal on a Ford Fette Ford is the place to go. ask for Mario. The Fette Ford team has excellent customer service!

Isilva489

23 de sep. de 2015

Mario was the greatest, he gave me everything I wanted! Definitely recommend the Fette Ford team for excellent customer service! Excited for my purchase today!

Cesar0412

23 de sep. de 2015

I recently just got the 2016 Ford Explorer and I love it....thanks to the help I got from Mario Castellano...thanks a lot ford

NMM

11 de sep. de 2015

everyone at fette was super helpful in getting me into the ford explorer i wanted! I would highly recommend chris wyble to everyone ..he went above and beyond to accomodate me..finally after all the years of hassle at dealerships he made this the best experience possible

Ralmoy

2 de sep. de 2015

I have purchased many fords in my life. I moved to Wayne NJ. I was looking for a second car. I purchased a Ford Fusion from Fette in 2012. The Salesman was non-pressure. They were able to get me into a car at my price. I have taken my Fusion back for all regular maintenance and they ROCK with service also. Today, took my Fusion for service. As always they took me in quickly. My wife said, hey just check out that notice they sent you about trade-in at the same payment, less or a bit more then you are paying now... I SAID "you have to be kidding that is only a gimmick to get you in and then stick you"... well, as all good husbands do I went inside... why not, I am on vacation.... I met the manager and I said I will give you 30 minutes to give me the number I want... no more no less...so he put me in contact with Mario Castellano. Talk about the right time and the right salesman... not only did they get me the car we wanted to upgrade to a 2016 Ford Escape... THEY ACTUALLY DID IT... only $20.00 MORE A MONTH verses my current payment on a 2010 fusion... ONLY they can do this with no pressure and no lies or gimmicks. They actually did what they said they could... FETTE FOR PRESIDENT is what I say! So I went in for service and walked out better than before... I want to thank the manager but, especially Mario Castellano!!!! A friend and I consider family... THANK YOU FETTE. You have a customer for life as long as I'm in NJ. Let me also acknowledge Paul Batista... WOW! Great guy. He is a true gentleman and non-pressure finance guy! Kudus to you Paul... stay true and as you are. You and Mario are the A Team. Thank you for making my life easy by allowing me to make my wife happy without any stress or worries! Bravo to both of you! NOTE: To Fette Management... Mario and Paul... they are keepers and I hope they are around for many more years... I need to replace my truck soon and my son is 3 years from getting his license and I want to do more business with these guys... Best Ralph M!

jrcr

28 de ago. de 2015

The dealer gave us a great price on a beautiful car. They were patient and helped us get a price that was comfortable for us. I recommend this place for anyone buying/leasing a car.

Marnold0415

25 de ago. de 2015

It was absolutely incredible. I felt very comfortable with him and he put me in the car I wanted. Great person and respectful. Made my experience the best possible.

New Ford Leasee

24 de ago. de 2015

Mario was superb from start to finish. From the holding the car for me for 2 weeks until I was able to make it to the showroom to chauffeuring me to/from the showroom when we came up against some last minute delays. Fette Ford is a great dealership which i would highly recommend and if you get Mario to look after you, you will be in good hands.

cmorales914

20 de ago. de 2015

We came here for a new truck and we were amazed by the quality of service Mario provided us. He was patient and worked with us to find the truck we were looking for. He was funny and charismatic and isn't your typical dealer trying to just take your money. He's for the customer and follows up with you. I'll never buy a Ford from anywhere that isn't Fette and from anyone that isn't Mario.

shadowp10

4 de ago. de 2015

I have purchased two vehicles in the past but they were both kia's from Fette Ford. After shopping around I came back to Fette Ford just because I liked the salemen Jonathan Arjun. He was not pushing and he was very caring and knowledgable about the product. You are very lucky to have him. I would definetly send anyone looking for a car to him. I am very happy with my new Ford Edge thanks to Johnathan Arjun!

pepe

22 de jul. de 2015

the sales person mario castellano was exellent ,he made everything so easy for my wife & my selfi will recomend to all my friendsj acosta/ 2015 ford fusion

Lalatac

10 de jul. de 2015

My car got totalled about a month ago and I specifically wanted to get a Jeep, I'm having a kid so I needed a car that's better than a two-door. Concidentally, Fette Ford had a trade-in 2008 Liberty. I came in and met with Andrew Orengo. He's the first salesman I have ever met that actually cared about his customers. He showed me the car and told me everything I needed to know and had me test drive it. It literally felt like I was talking to a friend. He was very polite and honest, it was a very comfortable experience.I was brought to financing and spoke with Anthony Greco, very nice guy, as well. He helped me get the best deal for the car with warranties still included.The next day, I was called by their manager, Zack, he told me that there were a few things with the car they needed to check. Personally, I was really impressed. I didn't expect any dealership to actually care and call a customer because there were things needed done. I really appreciate that! I was brought over to the Quick Lane and spoke to Roger and dropped the car off. The service was a little slow, but I understood that were a lot of cars that needed to be fixed. They had my brakes, wiper blades, air filter and oil changed with the warranty.All in all, my experience with Fette Ford was beyond amazing. Very impressed. I definitely recommend Andrew, he's definitely one of the best salesmen out there.

EArs

15 de jun. de 2015

Leased a car from here and am very unhappy that I did. Ironically, when you call, and are put on hold for at least 20 minutes, the recording says that they want your buying experience to be great. Mine has not been. Nothing that they promised has been given. Service is below par. Don't buy a service contract for oil changes - you will wait forever, if you can get them on the phone to make an appointment. You can leave a message to be called back, but they won't. I like Ford but definitely will go to another dealership next time.

missbetsy

13 de may. de 2015

They advertise a truck on their website however, the price did not match the truck shown. Called the dealership since we live an hour & a half away. Omar told me the picture that was listed was the actual truck for sale. However, he would have his boss Manny call me to verify it was still available. Manny did call me, verified the truck pictured was still available and the following morning we took the drive. When we arrived I showed Manny the actual picture listed of the truck and the price of $28,855. Never did he say to us the body was not included. Proceeded to the lot and began looking at the truck. It was then we were told that the truck pictured on the website was actually over $48,000. The price posted did not include the body. What dealership advertises with a picture and a price but it isn't for the whole truck pictured? Manny apologized and appeared annoyed that it was advertised the way it was. Has their website changed and been corrected? No, they continue to advertise a truck with an incorrect price. I really don't know what they expect by advertising like this. Obviously a turnoff for us and we immediately let him know how we felt and left. Immediately got on the phone with another dealership further south in NJ and what a pleasure to do business with Burns GMC in Marlton, NJ where they advertise a truck with a correct price. The best part was it was $13,000 less than the one at Fette Ford. I would not recommend anybody doing business with this dealership. A shady way of doing business!

Mustang1

1 de may. de 2015

Greeted with an Amazing Personality explained the process was unhappy with young lady that answered the night before -the Service Manager Tom Grimont reassured me along with April and service advisor that it would be handled tool my car into Service Today Brian Richardson took great care of me BRAVO TO THE FETTE FAMILY looking forward to purchasing and servicing my car here again !

9 Rutgers place

27 de mar. de 2015

Mario Castellano helped me out. he got me the best deal ever! love my new car and affordable price! Mario is great, friendly and knows his stuff!!

Somnath

4 de mar. de 2015

Mario is very friendly and car buying experience is very cool. He promptly provided all details. Purchasing process is very smooth and simple. Thank you.

duaelectric

25 de feb. de 2015

One of my workers played bumper cars with a van of mine while still in the shop. Needless to say, the van was totaled and repairs were necessary for the building.I stopped by and met Anthony Catalano and made a deal I was happy with. I recommend Anthony and Fette for fair pricing.

mogliano34

17 de nov. de 2014

My old car died and I had to make a quick decision to get another one. I went to Fette Ford, to see Tony Catalano, who not only is very friendly and courteous, but also seems to have his customers' best interests at heart. I could not afford a new car... He understood my needs and showed me the best used cars that fit my budget. Tony showed me three Ford Fusions, and made a strong case for one of them, which he highly recommended. He told me exactly why it was the best one for my needs, and he was absolutely right... It drives great, is super clean and in excellent condition, feels like I'm driving a new car... I am so happy with my "new" car and I love it... I also enjoyed meeting Mr. Dan Pego, the Finance manager. He recommended the right warranty and maintenance plan for me... Thanks Dan! If you need to get a car, I strongly recommend Fette Ford... Ask for Tony Catalano, you will finally love your car buying experience, for a change! Thank you, Tony!!!

Edramos1121

16 de nov. de 2014

I would like to commend Anthony catalano on his professionalism. Before I went to fette ford I went to a few ford dealerships and no one tried helping me. As soon as I set foot at fette ford Anthony made me feel at home. This was the best car transaction I have ever done. The price was right, customer service was great and overall experience was amazing I will be back next year to trade in my nissan lease for a ford fusion.

Kevito23

14 de nov. de 2014

Anthony was the first salesman that I've met who actually showed me that he cares about the customer. He's a very humble man and was incredibly patient. When I walked in not only did he make me feel welcomed but he made it an experience that many people cannot find in other dealerships. A MUST RECOMMEND when visiting this dealership, Tony is the man!

Locojoe1972

12 de nov. de 2014

Anthony Catalano helped me and my wife and made our experience extremely comfortable. Left feeling like family. Good day. Recommend to all who are looking.

James Rodriguez

11 de nov. de 2014

me and my wife had the privilege to me Anthony what an amazing man he walked us through everything and helped us in every way possible and make sure we left with exactly the vehicle we came in and wanted more people like him should be a part of that team if Eddie I like to thank you guys he was great

Mig8

6 de nov. de 2014

Mario did a fantastic job meeting my needs. It was a quick sale and honest.I would recommend him and the dealership again. Good experience

Llggh

20 de oct. de 2014

Jonathon was great at helping me pick out the perfect car ! He fit my budget to exactly what I wanted in my vehicle. He was incredibly knowledgable about the cars on the lot. Dennis the manager was very friendly and willing to work with us to make us happy. I would recommend Fette Ford to anyone looking for a new car.

Luis1126

18 de oct. de 2014

I came to fette ford with my wife searching for a brand new SUV and we had the pleasure of working with Mr.Mario Castellano. He was an excellent salesman who did not make you feel pressured at all. He gave us great knowledge on a few different vehicles and provided great customer service which is why I am going to recommend him to all my friends and family. Thank you Mario for all your help.

Johngamil74

13 de oct. de 2014

Actually i got all the service i was expecting and more and the employee who worked with us " mario castellano" was more than helpfull to me, relly more than expectation , more than excellent, at the end i got my lovly new car, Thank's marioJohn

Slo3113

29 de sep. de 2014

Found a certified preowned Ford Edge online. Came in, felt welcomed, took a test drive, and purchased the car 2 days later. Very smooth transaction!

sylviaf

19 de sep. de 2014

Mario is an excellent sales person very helpful. With alot of experience in his field. Very happy and satisfied customers thanx to Mario for all his help. Will be back soon

niecon

13 de sep. de 2014

We wanted to compare different makes of SUVs and purchase our vehicle before the winter. We went to four different dealerships and last on our list was Ford to experience the 2014 Escape.Our thanks go out to Andrew Orengo for his patience to explain and compare many of the choice that need to be made for this model. His kind manner and caring attitude won us over into becoming a Ford Family Member.Our new SUV is so comfortable and a pleasure to drive......no more dreading the upcoming snow!!!

mustang123

15 de ago. de 2014

beautiful experience. mario put us in the perfect car that fit our families budget and was more than willing to help. if i ever come back which i will im going to mario!

christinek21

11 de ago. de 2014

we had a good experience at Fette Ford. Mario greeted us right away and was very friendly. He gave us a great deal. We drove off with a new car the same day. I would definitely recommend Mario to a friend.

sagliano

6 de ago. de 2014

Tony Catalano was very helpful in taking us through the process. He went out of his way to work with us since we were not local to the dealer, In all interactions, he was friendly, courteous and extremely responsive. Even my 9 and 10 year old sons had fun!!

Reggieg654

6 de ago. de 2014

I had an awesome experience buying my new Ford Taurus Black on Black SHO. Tony Catalano greeted me as i arrived on the lot and led me right to the car I was looking for. He worked with me through the entire process and stayed beyond closing hours with me to finalize all he paperwork and make sure i was able to drive my new ride home that night. Tony does an excellent job o f making the customer feel extremely welcome, He answered all my questions and made the car buying experience a real pleasure. I would highly recommend Tony to anybody looking to buy a new car and plan to visit him again when we buy my son his car in the very near future.

MCNP

18 de jul. de 2014

The most stress free car buying experience we ever had. Tony was very friendly and courteous during the entire process. He made us feel at ease.

Carolyn D. King

15 de jul. de 2014

I was warmly greeted by Tony Catalano at Fette Ford and after I described what I wanted, he lead me straight to the perfect vehicle. I was very nervous about buying a used car, but I love my fully loaded, 2011 Kia Sportage. I highly recommendTony Catalano!!

LorenaS

12 de jul. de 2014

I just got the SUV I wanted and Mr. Catalano helped me through every step of the process. My husband and I were treated well.

JSMustangGT

27 de jun. de 2014

Had an overall "great" experience working with Marc Mitchell and Tony Catalano at Fette Ford. My son wanted a Mustang GT, and we were torn between used and new. Both helped us with courteous, low pressure, time-consuming visits (due to our many, many, questions) over a span of about three weeks. Very nice people to work with, and a great deal.

carolpom

27 de jun. de 2014

I just bought a car from Fette and couldn't be happier. Tony Catalano helped me though every step of the process. I was nervous, as I had not bought a car in a long time, and not entirely sure about what I wanted. Tony helped me define what I wanted, showed me my options, and helped me make this very hard decision. He was wonderful. Then, after I bought my Infiniti, he was there for any questions that came up. I love my Infiniti- it's the perfect car for me and I am loving it. This from a woman who HATES buying cars and the process. I am a client for life. Thanks Tony.

frankwhelan

24 de jun. de 2014

Very good overall experience. We were treated well and would buy from this car dealer, Fette Ford In Clifton New Jersey again.Paul Batista our sales associate was terrific.

fordbuyer122

24 de jun. de 2014

This was actually my first time buying a car, i'm glad I did it here. As soon as you walk in through the door, someone is there to assist you right away. In my case, it was a lovely woman named Christine Pelli. She was absolutely willing to walk us step by step through all our questions. She was helpful, polite, and very friendly. She was persistent as well, in fact, our entire duration at the dealer was roughly six hours, and she was there every minute. I left with my brand new 2014 Ford Escape, and i couldn't be happier. I recommend this dealership!

fordinfo

21 de jun. de 2014

We were looking for an automobile that was affordable with decent mileage and warranty coverage. Tony was very knowlegeable and patient while showing us what was available, answering many questions and test driving a few vehicles.

Mirtha1989

20 de jun. de 2014

I had a great experience at Fette Ford dealership. Mario Castellanos was very helpful and knowledgeable about the cars. I will definitely recommend my friends and family to come to Fette Ford to buy a car. Ask for Mario Castellanos and he will make sure you have a great experience.

ntolan01

20 de jun. de 2014

Buying your first car can be a very nerve wracking and frustrating experience, but Tony made my experience easy and enjoyable. He was very willing to spend the time finding the right car that would fit my mileage and budgetary needs and I was able to walk away with a car I love for a very affordable price. It was clear the salespeople at other dealerships were selling by their own agenda, which made Tony's sincere care for my wants and needs all the difference when I bought my first car.

arielj1125

17 de jun. de 2014

Tony Catalano was so helpful, patient, answered all of our questions and was able to find us a great car that met all of our needs and wants. We love our new Ford Edge. Thank you so much! We felt very lucky that Tony was our salesman. - Ariel and Thomas

JohnFetteZeroService1

14 de jun. de 2014

The poor service continues at Fette FordDriving out of the garage and getting 2 hours into a 4 hour trip and my brand new car after an oil change shows all oil lights on. They did not close off a part so my car leaked oil. It cost me calling someone else to help me out of this issue.Do you have a service contract with us. This is after I have been going there for 5 years. Not sure what the use of a computer is with them.. One would think once you file for service that your name would pop up. But this explains that once they have your sale the care dwindles the closer you get to the fence line.This morning. Again do you have an appointment -- Not sure why I bother going to this place. Monday I am calling the BBB -- John Fette you need to look into what is going on in your business. I left you a message today. Let us see how much you care.

elimid

13 de jun. de 2014

I always thought that buying a car was stressful and overwhelming but Mr. Catalano walked me through the process and answer all my questions beyond my expectations. He showed me all the vehicles that fit my needs and my budget so I could make a wise decision. People can buy a car for many reasons. In my case, I needed to get a car that could meet many requirements: reliable, economic and offer enough room for a extended three generation family (meaning spacious). I walked into Fette Ford with many questions and concerns and I walked out totally satisfy with a great car at an affordable price. I am very happy with my kia Sorento 2012. Thank you Tony for a great experience!!!!

Bigstork65

12 de jun. de 2014

Wow what can I say! I had such a great experience at fette ford. I was a little nervous about the situation at first because my credit is not so good. That was the first thing I mentioned when I got there and that was the best thing anyone can do. Right away they got the finance director, Charlie La Mantia involved and he has made this the best buying experience I have ever had. He ran my credit and asked how much money I can put down and what can I afford a month as a car payment so we can pick out the car that works best. The bank asked to see my recent pay stub and I needed to show proof of where I live and that was easy to do by pulling up my cell phone bill online. I suggest you bring this information when you go car shopping because it makes it easy when you have it up front. Charlie was very upfront about how the process works, sensitive to my credit problems and did not treat me bad because of some mistakes in life. I am so excited that I left with a new ford fusion and that someone like Charlie took the time to help. I already sent a friend of mine to see if Charlie can help him as well. Thank you Charlie and the whole fette family.

kdunford

11 de jun. de 2014

Had a great experience in purchasing our Ford Flex! Tony was very helpful, fun and knowledgeable about the vehicle. We were very pleased with the transaction. We traveled a long distance to look at a vehicle and ended up looking at the flex that was on display. We test drove it and loved it. Now we are enjoying the purchase very much. Thanks Tony!!

heidishaulis

9 de jun. de 2014

My 2003 Ford Escape had suddenly reached that point where it needed to be replaced..I decided I wanted a 2012 Escape and starting looking in the area, visiting a couple of dealers but not seeing exactly what I wanted at the price I wanted to pay until I saw one listed at Fette Ford. They had the perfect one for me at a price $1000 less than another local Ford Dealer; so I stopped by and had the good fortune of being greeted by Paul Batista. Amazingly he lead me straight to the exact vehicle I was interested in, even though all I had said was, I need to replace my vehicle. He must have a gift for matching people with the car that's right for them. Paul was respectful, kind, knowledgeable and stayed past closing time for me...you couldn't possibly find someone better to help you through the process of buying a car. And he was very patient showing me how to use the features of my new vehicle..even taking the time to sync my phone for me. I recommend Paul very highly, as well as Dan in the finance department who was also very personable and patient. Do yourself a favor and buy your next car through these guys!

holister05

28 de may. de 2014

Paul was so nice to me. This was my first time buying a car from a lot. Paul really went to bat for me, I have to say that was awesome I had been to other dealers and no one fought for me like he did. He got my loan approved and made sure I got the car I felt the safest in. Thank you so much Ford for having Paul on your team. Its because of him I got my safe car!!Thank you:)Holly Losana

kharris11

20 de may. de 2014

The guys here are superb!Tony went above and beyond to make sure I got my dream car! Thanks so much for all your help.

DJRALPHT

30 de abr. de 2014

Anthony was extremely helpful and kind and not pushy . He was very knowledgable about everything dealing with all the vehicles on the lot. Anthony went the extra mile to guarantee me top notch satisfaction and yes he did come through. When looking to buy a used vehicle Anthony is your man.

Luisa627

29 de abr. de 2014

This was my first car that I purchased. Tony was incredibly helpful and patient while I was making my decision on which car to purchase. Thanks again Tony I would definitely recommend him to others and in the future hopefully be able to buy another car from him.

Christine67

29 de abr. de 2014

Overall great experience. I did not feel the unnecessary pressure I have felt with other dealerships in the past. I would definitely recommend Fette Ford. Thanks Paul.

Pasquale18

28 de abr. de 2014

We really enjoyed working with Tony regarding attention to details, disclosure of information, and follow-up during original sale and for any reason afterwards (paperwork, service, etc.).

DianeCampanello

24 de abr. de 2014

NO one wants to help you. Kept being told they do not make any money off buying out lease better off buying new car. Would not answer any questions. Wanted to know why when I orginally leased car was told I had to take out a wear care package or I could not lease. Was told person who dealt with me was no longer there could not help. I received a letter from an attorney about a throttle body issue and again no help. Called again today and gentleman today said he had no idea why no one called me back and when I asked for manager name he said there were many and hung up on my! Thought it was a good dealership when leasing but unless your buying a car new they do not seem to want to help at all.

antguard

17 de abr. de 2014

THE SALES REPRESENTATIVE ANTHONY CATALANO WAS EXTREMELY HELPFUL. I HAVE A PHYSICAL DISABILITY THAT REQUIRES ME TO HAVE MY VEHICLE MODIFIED, WHICH MAKES PURCHASING A CAR VERY DIFFICULT. MR CATALANO WAS KIND ENOUGH TO DRIVE ME AND THE VEHICLE TO THE SHOP THAT DOES THE MODIFICATIONS. THAT WAS EXTREMELY HELPFUL TO ME AND MUCH APPRECIATED. HE ALSO FOLLOWED UP WITH ME TO MAKE SURE THAT I WAS COMFORTABLE IN THE VEHICLE AFTER THE MODIFICATIONS WERE MADE.

GSaintFort

15 de abr. de 2014

It was a good experience and I am very happy with my purchase of a ford kia sorento, the sales people were sensitive to my situation and worked with me to make a good deal happen

ametcalfe

15 de abr. de 2014

Tony was very friendly and knowledgeable about each car we inquired about. Everyone we met with were very professional and we very much enjoyed our experience at fette ford.

Zlorenzo2013

13 de abr. de 2014

Paul Batista was a great salesperson worked with our budget and made the sale possible and comfortable.. Thank you again my wife is very happy.

ange88

9 de abr. de 2014

I originally came in last week just to browse, with the intention to buy or lease at a later date. As I walked into the Fette Ford dealership in Clifton nj I was greeted by Andrew , I explained to him that I wasn't going to make a decision today but after speaking to him he helped me narrow down my choices. Andrew is polite, knowledgeable, and patient. The customer service I experienced that day is one reason I will be coming back, and because Andrew went above and beyond to help me I will be recommending him to anyone in the process of buying a car.

spesantez

6 de abr. de 2014

To whom it may concern, I just want to express how satisfied I was with the service provided by Mr. Mario Castellanos on Saturday April 5th 2014. He was very helpful throughout the whole purchase experience. He wss also very informative and helped us to understand everything he would explain to us. I would definitely recommend friends and family to Fette Ford because of my experience with Mr. Castellanos. Thank you. Byron and Sandra Pesantez.

vmarcinv

4 de abr. de 2014

I GOT MY 3RD FORD PRODUCT, SECOND ONE FROM THAT DEALERSHIP, THIS TIME CERTIFIED 1 YEAR OLD WITH 5K MILES (WHAT A MISTAKE! NOT THE CAR - THE DEALERSHIP) MADE A DEAL ONE DAY BUT GOT OVERCHARGED $200 ON THE SECOND DAY WHEN PAPER WORK WAS DONE. 3RD ROW SEAT WAS RIPPED BUT MANAGER REFUSES TO FIX IT, GOT 2 KEYS - ONE NOT WORKING SO MY WIFE HAD TO COME BACK AND WASTE HER TIME TO GET IT CODED, MISSING NAVIGATION DISK (GOT IT AS PROMISED FEW DAYS LATER) THEY DON'T REPLY TO PHONE CALLS. I WILL NEVER GO BACK OR BUY ANOTHER PRODUCT FROM THAT DEALERSHIP.... FORD CUSTOMER SERVICE WILL BE CONTACTED

bigray

2 de abr. de 2014

We recently visited Fette looking for a pre-owned Ford Escape. Anthony Catalano assisted us, and was thoroughly professional, cordial, and took the time to show us the selections. He answered all of our questions and addressed any concerns that we had. It was a highly positive experience. I would recommend Fette and Anthony in particular when shopping for a new vehicle.

jnorgard

31 de mar. de 2014

This dealership was visited for the intent to just browse. There was no specific car we wanted, nor were we leaning toward a ford to be honest. As soon as we walked in we were greeted by Kevin Happle. He approached us in a welcoming manner and we were instantly in a better mood (coming from a bad experience with a kia dealer previously). Instead of playing games and beating around the bush, Kevin took note of what we were looking for down to the specifics and then worked with our budget, making our dream car realistic. Right then and there we started to sign the paperwork and while everything was processing he made sure we were comfortable and made our experience enjoyable. We did not imagine driving out of the dealership with a new car when we first arrived there, but the service provided was outstanding to say the least. Out of the multiple cars bought and dealerships visited over the years, we now have our "go-to" dealership. Mr. Happle is highly recommended; awesome personality, very knowledgeable, and he works with what the customer wants!

clboreo

31 de mar. de 2014

Mario was very informative and knowledgeable about the cars. He went above and beyond to find the car I wanted. He followed up to make sure all was still good. I would definitely buy another car from Fette, and would request Mario be my salesman.

POesterle

26 de mar. de 2014

Tony made our visit to Fette Ford a pleasure. We were not certain what model of used car we would like, but we had a budget, Tony patiently showed us all cars that would fit in that budget and we are very happy to say we chose a Fusion which we are enjoying now. he knew the inventory very well and we test drove several cars. Tony was patient and tactfully helped us to reach the best decision for our family situation. He arranged to have scratches corrected and he even delivered the car to our door after they were repaired. There was no hard sales approach, but he carefully laid out our alternatives clearly so we could make the decision. We will recommend Tony to our friends and we plan to continue our plan to buy future cars from Fette Ford. Paul O

comeara340

24 de mar. de 2014

We were treated by all the staff there very exceptional. Mr. Catalano was very helpful and very down to earth (meaning: honest). He helped us look around the lot for exactly what we were looking for.

metall326

24 de mar. de 2014

I purchased a used Nissan Maxima with low miles from Anthony Catalano. I felt very comfortable dealing with him. He made the entire process easy and simple. I am very happy with my purchase and the great service at Fette Ford. I would absolutely recommend Anthony and Fette to others.

daydreamer182

22 de mar. de 2014

I was browsing for a used pickup in the area for a week and found one that I loved at Fette Ford. Tony helped me get the truck I wanted. he was really helpful and he got me a great price! He was patient and but motivated. We negiotiated a great deal that day! I could not be happier with my sale and the warranty on the vechicle. Tony helped me drive away with the perfect car and a smile on my face.

Itsmenow

20 de mar. de 2014

I went to Fette Ford in Clifton, New Jersey looking for a quality pre-owned vehicle. I had the pleasure of encountering a salesman, name, Paul Batista. This gentleman took his time with me and made me feel right at home. To my surprise, Paul was not pushy or overly aggressive. I felt like I had known him all my life!!!! Paul did an excellent job explaining the different features as he was showing me the vehicles. I found a great car at a great price thanks to Paul Bastista! He was kind, courteous, and very knowledge as was his Manager Mike, and Dan the finance guy. they all stayed later than the closing hours to ensure that I could drive my newly purchased car home! It was a great thing for me that Paul was my salesman. All three gentleman are a definite asset to Fette Ford. Having folks like this working for Fette will ensure the sales of many cars to many satisfied folks! Thanks Paul! Your the Man! Thanks Mike! Your the man! Thanks Dan! Your the Man! God bless you all! Much continued success to you all! I will tell all the folks who need great cars at a good prices to shop Fette Ford in Clifton, NJ

Nunski

18 de mar. de 2014

You would be silly not do buisness here! From beginning to end they make you feel comfortable. Paul Batista (sales rep) has bent over backwards to ensure not only that the deal was right for my family, but that that our safety was a priority. He kept in touch with me without being pushy, found the right vehicle for me and walked me through all the repairs and preparations that Fette Ford provided. And they were very accomodating of our schedules and needs! Not only is it a family friendly company but everyone there is consistently kind and courteous. IF YOU ARE LOOKING FOR A USED VEHICLE i'd recommend Paul Batista! now life long customer

omearalaura

18 de mar. de 2014

Tony made car shopping so simple and really enjoyable. He listened and knew exactly what I was looking for. When we had decided on the car he made the paper work as simple as possible. There wasn't any length he wasn't willing to go to help me get the car I desperately wanted, Tony is FANTASTIC!! If you are looking for a car sales rep that is going to work and fight for you; Tony is the man!!! HIGHLY Recommend Fetter Ford in Clifton and definitely go see Tony Catalano! *Laura O. and Tim T.

zigbruins

18 de mar. de 2014

Tony Catalano was terrific in getting us situated with the car. Non pressurized environment. I would highly recommend Tony as a salesperson to purchase a car from.

jlbmw

16 de mar. de 2014

I came in with my wife to look for a used car, SUV atually. We met with Tony Catalano. He was extremely helpful and very friendly. We also respected his honesty. It was truly a pleasure to purchase from him. I would recommend him ...

Christine836

16 de mar. de 2014

I made my third purchase from Fette Ford/Kia/Infiniti today. My husband and I shop there because the service, not just during the sale but during the maintenance appointments thereafter, is excellent and thorough. We have browsed cars at other dealerships and found that the customer experience at Fette is incomparable, such that this time around, we only considered cars at one other dealership (where my husband bought a car 12 years ago), and Fette (where I bought two cars previously). Fette had the better deal of course. We will go straight back to Fette again if and when we need another vehicle in future, too.

tuca9105

14 de mar. de 2014

Great service at Fette Ford I purchased a 2012 Ford Edge had a great experience with the sales consultant Paul Batista for the second time purchasing now a car for my mother and once again he made the entire process so easy and simple. No surprises no hidden fees, after everything was done we were happy and satisfied with our decision. Thank you so much Paul Batista for everything ! Strongly recommend !

gladstone41

14 de mar. de 2014

After reviewing the Ford Taurus on the website we traveled to Fette Ford in Clifton,NJ on the way to a Wedding. We selected Fette for the larger selection of Ford Taurus cars on the lot. Traveling 82 miles we were privileged to be welcomed by Tony Catalano as we parked our old Taurus. Tony spent hours with us as we checked out several cars. We had many questions and Tony was patient with us and was very helpful. Several days later we took a Certified Ford Taurus Limited that was in the showroom home with us.We stopped by Fette two weeks later for a service situation and found the Tony and The Service Dept very helpful.Thinking of a Ford - stop by Fette and visit with Tony.

McManus2127

10 de mar. de 2014

We had a great visit at Fette Ford we met Anthony catalano AKA Tony and he was so helpful in guiding us to just the right car. We thought we had our mind set on a used car they advertised and Tony showed us one he really thought would fit the bill. Well it did, I love my Ford Taurus. Tony was a delight to deal with and he made our visit to FETTE and enjoyable one. Thanks Tony

Murphy212

9 de mar. de 2014

I visited the above dealer and met Paul Batista really meaning to just look. I found Paul to be the perfect sales person, not pushy, but friendly and informative. I described my situation, and he listened, really understanding what I was trying to do. He then presented a possible vehicle and after he filled me in on the details, I test drove the car. I was more than excited and eager to purchase the vehicle. Many times in my life I have found the next steps, closing the deal, completing finance, etcc, very tedious. Paul made is simple, friendly and easy to complete. I was totally happy with his attentiveness to detail and the way he kept my wife and I informed as to what was happening. The FInance Manager, Mike Varela, who assisted in closing the deal, was also very friendly and helpful, explaining the deal and its details in full, and very easy to understand. I thought everyone at the dealer I interacted with was very professional, and more importantly, friendly and helpful. I am very happy with my new Explorer and would recommend visitng Fette to my friends and family. Thank you Paul!Lou Guellnitz

pm106

6 de mar. de 2014

Everyone who helped me was extremely friendly. They were very knowledgeable and went out of their way to find the car I wanted for the price I needed. I recommend them to anybody looking for a Ford.

ibunluvd

3 de mar. de 2014

Tony Catalano was a great salesman he was very supportive and helpful. He was sincere and took his time with me. I would recommend recommend him to all my friends.

tuca9105

3 de mar. de 2014

Great experience on my Mercedez purchase !!!! Paul Batista was my sales representative, very professional and provided excellent customer service all the way through !!! strongly recommend !

NYGBabe13

3 de mar. de 2014

After having a terrible experience at another local Ford dealership, I wanted to give Fette Ford a try based on their reviews. This was the greatest decision that I could have made for myself. I met with Manny and told him about my financial situation and what I was interested in for a new lease. After speaking with the finance manager Anthony, they offered me a deal that was better than my previous lease! Manny and I test drove the new 2014 Ford Escape and I loved it. He took the time to show me the details in the car and answer any questions that I may have had. His patience and personality truly made my experience so positive and I cannot thank him enough.As a young woman, it is very intimidating walking into a car dealership because you never know what to expect...not only did Fette Ford meet my expectations, they by far exceeded them. There was one tiny blip that happened during my deal, and it was taken car of immediately before I even had time to worry about it. I would never go to any other Ford dealer after my wonderful experience at Fette Ford and would highly recommend seeing Manny at Fette Ford for any of your car needs.I am now happily driving my new 2014 Ford Escape and have a different perspective on how I should be treated when buying a new car. Thank you Manny, Anthony & Fette Ford!-Amber

alyssa23

18 de feb. de 2014

Lets start from the beginning...I brought my car here and got my thermostat replaced, they were also supposed to do a detail on it because I had a business card from Chris saying he would give me a free detail when I first got the car. Okay so 7 days later I go to pick up my car; the detail was not done but I didn't pay for it so I was not that upset about it. About 3 minutes after getting my car, going down RT 46 my windshield wipers stopped working and it was raining! So I called and had to bring it back the next day because when I went to pick up my car I was on my lunch break. The next morning I go in my trunk and they did not even bother to put the engine cover back on! Furious about my wipers not working now this, I go back to the dealership talked to the service manager (do not remember his name) he apologized and sat me at Kevins desk. They put the cap back on. With my wipers they disconnected it and reconnected it and it started working. A day later guess what happened?! The SAME THING my wipers did NOT work AGAIN! I went back and they discovered that the motor was shot. They had to order one. Once that was replaced, a couple weeks later (today), it stopped working again. So of course I was late to work because I had to spend $55.00 on a taxi to bring me. I should NOT have to come here repeatedly for the SAME THING. This will be the fourth time going back to the dealership to get my wipers fixed. I will NEVER purchase another car here nor will I recommend anyone else. My uncle has bought 4 trucks here and thats why I came here. I referred my 2 friends who both bought infinitys. But now that I need something fixed, and they cant seem to get it right the first 3 times, never again will I recommend people to buy from here. I work on commission and I have customers coming to my job because I told them I will be here at a certain time and I am not here because a car that I have a warranty on cant seem to be working. It is very unprofessional for me to tell my customers I will be here at a certain time and I am not. Not to mention my manager speaking with me. This is the 2nd time I had to take a taxi because of my wipers not working. I am going back tomorrow we will see what will happen but to be honest I dont see anything good coming out of it. I am beyond dissatisfied to say the very least about this dealership.

Njmar

5 de dic. de 2013

I would like to thank Gabriel and his co-workers for their expertise and time spent with me. I went to the dealership only to test drive a vehicle, I had done my research on the car I wanted to buy for weeks and I was pretty educated on the dos and don'ts when buying a car. After I test drove a car I realize this is the car I wanted but the price was more than what I had budget myself for. Gabriel and his co-workers were able to meet my needs with financing a Ford Fusion 2014 at the price I wanted with affordable monthly payments. Everyone there was friendly and professional and would definitely recommend Fette Ford in Clifton to anyone looking to get a new car. Overall I'm happy with my new Ford Fusion. Regards Maria B.

Braunc2

21 de nov. de 2013

Tony and the staff were very friendly and helpful. They made the experience quite enjoyable. I would definately recommend them to anyone and everyone. Thank you again!

EdChristenson

17 de nov. de 2013

We've been a loyal customer to Fette for a long time. Every time my wife and I come in to lease a new vehicle, these guys treat us excellent. My wife makes them earn the sale. She's a tough negotiator. Chris Ciresi and his staff have always treated us fairly and we always come away satisfied with a new lease. There's no reason to anywhere else!

cbucco

7 de ago. de 2013

As a business owner providing discerning clientele with luxury custom clothing, my reputation is built on quality, service, fit and attention to detail. I bring this up because my reputation exceeds my competition. I have purchased 4 cars from your company over the past 3 years. Like every person does even though I am loyal to your company, I have always checked out the competition. Doing this always lead me back to Fette. A purchase of a new vehicle is the second biggest purchase in anyones life so the stress level is very intense. Every time I come to your company for a final purchase I am always satisfied with the outcome. We all always have to check out competitors to know what makes us better and gives us our competitive edge. I have to tell you people hate having to negotiate with the back and forth it makes the stress level increase, not only the haggling it is the 4 hour time to even get the car. So I was at a competitor due to a referral it was my worst experience they started at a crazy number and after calling me 6 times came down to the actual price I wanted to pay. This tells me they were more concerned with their pocket rather than having a customer for life. My last 2 purchases from your company have been so pleasant and painless. Knowing I am very busy and need my hand held making a purchase. I did not have to bother with the back and forth of haggling, I had clients calling interrupting my sales person trying to sell me a car. Again I have to say I was impressed. I am about being real not a fake sales person actually I wish I had sales people like him on my staff. I could not pick up the car and my wife just started a new job. So there were so many things going on and time was an issue. The sales person Don and Ed assured me that they will take care of everything. Don even gave me his cell to call him when I was on my way. He took time from his day off to finish up my sale. Sorry for this long letter but I really felt you needed to hear the whole story. I always refer people I truly believe will go above and beyond, not worry always about how much they can make off a sale and truly put the customer first. That is what Ed and Don have done for me with my last 3 purchases. I will be advising people to not waste their time at other dealers because I went to 3 of them in the area and not one of them could shine Dons or Eds shoes when it comes to customer quality, and service. It is very difficult to find people like this so you have found 2 of the most valuable assets in your company. If you should have any questions please feel free to contact me. I will also be advising Ford Motor Corporation that they should definitely consider your company as a training company.

SHARLENE1974

18 de jul. de 2013

I would recommend customers to come to Fette and purchase a Ford vehicle. I just purchased a 2013 Ford Edge. I couldn't refuse the price that was given to me. The staff was very pleasant and professional. Overall, I'm still happy with my purchase. I give 4 stars to John and Cory who assisted me. =D

chucknorriss

14 de jul. de 2013

Dear DealerRate.com My husband and I recentley purchased a 2013 Ford Fusion from Fette Ford in Clifton NJ. Our salesman was Michael Colombraro. We just wanted to let you know that Michael was a pleasure to work with, and made us feel very comfortable about the whole car buying experience. He was a very nice and patient man. We would feel more than comfortable recommending Michael to friends and family, as well as buying our next vehicle from him. . The DelRusso Family.

daddettac

30 de may. de 2013

I would like to thank Michael Colombraro for his expertise and time spent with me. He explained everything I wanted to know. I would also like to thank Ed for his assistance. Regards, John D'Addetta

jillbeach3

4 de may. de 2013

I am a divorced mother of 3, and had no money, except what we could get out of my trade in, to put down on a new car. Ed and Paul worked out a lease deal for me that allowed me to trade in my old vehicle (Ford Explorer with 104K miles), pay off the loan on the Explorer, and still have enough money left out of it to put down on a brand new car. They also lowered my payments by $15/month from the old truck to the new car. I leased a 2013 Ford Edge...its fully loaded and I LOVE driving it! I was worried about what I would do when the lease is up in 3 years and I have no down payment for a new car, so I spoke with Charlie in the finance department. He really put my mind at ease and told me no worries...he said there are always deals and incentives from Ford and I would absolutely be able to get into something new in 3 years without raising my payments! In 3 years, Im hoping to be writing another great review for Fette Ford! This was the best experience I have ever had getting myself into a new vehicle! The BEST!

corlen00

16 de mar. de 2013

We brought in our leased Kia Sorento for an oil change. In the mail, we had received a postcard regarding early lease return. While the Kia was in getting the oil changed, I spoke to a Kia salesman about the postcard to find out what kind of a deal I could get. Then, I walked over to Ford to see what kind of a deal I could get from them and I spoke with Jim Brandeberry. He was very helpful and friendly. He was very knowledgable about the Explorer, which we leased, and he showed us how to use all the different functions. He even called to follow up and see how everything was going. We had a good time with everyone we dealt with at the dealership. Everyone there was friendly. I would definitely recommend Fette Ford to anyone looking to get a new car and I would highly recommend dealing with Jim Brandeberry.

BrendanKali

15 de mar. de 2013

Walked into the dealership only to browse as I started to make my rounds researching different cars and comparing prices. But after receiving a great lease offer I decided then and there that the Ford Fusion was the car I wanted.

zekedee

15 de feb. de 2013

BOTH DENNIS YOSCO AND ED RODRIQUEZ WERE PROFESSIONAL, HELPFUL & PRODUCT KNOWLEDGEABLE WITHIN THE FORD FAMILY OF CARS. THEY SPENT A LOT OF TIME WITH US AND ALLOWED US TO TEST DRIVE NUMEROUS VEHICLES TO FIND WHAT WE WERE COMFORTABLE WITH. THEY MADE IT A POINT TO STEER US TOWARDS CARS THAT WERE IN THE BUDGET WE INTENDED TO SPEND. THEY BOTH WERE UP TO THE CHALLENGE OF EDUCATED CONSUMERS, AS MY FIANCE' HAD DONE HER HOMEWORK AND WOULD EXPECT NOTHING LESS. OTHER DEALERS WE HAD VISITED DID NOT GIVE THIS TYPE OF PERSONALIZED CARE, NOR COMMITMENT TO KNOWING THE CARS THEY SELL. FETTE FORD WAS AN OUTSTANDING EXPERIENCE AND THE 2013 TAURUS SHO WE PURCHASED IS EXACTLY WHAT WE WANTED AT A PRICE THAT COULD NOT BE BEAT. HATS OFF TO DENNIS AND ED FOR A JOB WELL DONE, CUSTOMER SERVICE AT ITS BEST. I WOULD RECOMMENDED THEM TO ANYBODY WHO WANTS TO BE TREATED FAIRLY.

ray6490

9 de feb. de 2013

Good service, upfront, understood what we were looking for and met our needs without playing any bait and switch games. Mario treated us like we were family. Fette is the only dealer we will go to!

cabasile

1 de feb. de 2013

So easy to work with this dealership. I did my homework prior to my visit so I know I wanted to buy the Ford Fusion. I knew what my 3's needed to be. They also assisted me in turning in my leased Camry which was a huge help. Love, love, love the car and I'm really excited about my experience with Fette Ford !

Davetom998

21 de sep. de 2012

Ojo was great, from the moment I walked in the dealership the the time I drove off with my new truck. He made sure I was givin a full gas tank and my first oli change was free. Great prices with amazing customer service. I would definitely recommend fette ford the place to purchase your next vehicle.

ymerav

21 de sep. de 2012

Working with Michael was a pleasure, great service and tires his best to work out the right deal for us. I would recommand him and Fette Dealership on any of their cars.

ace39otto

20 de jun. de 2012

This is the first time in my 50 years of buying new cars, that I actually felt as if I was being treated fairly and with respect.

Masis

19 de jun. de 2012

I like the way sales man and the Management helped me.specialy Mr, Michael Colombroso, he was not only nice to deal with but he went out of his way to make sure I was satisfiyed.I purchased the Lincoln Knowin I was dealing specialy with Mr Michael c.Thank you.

J Brunelle

16 de jun. de 2012

Mr. Colombroso was thorough and professional throughout the entire transaction. Not only was he sensitive to my needs but he consistently went the extra mile to ensure my satisfaction. The result was that I was able to buy the car that was right for me at a fair price. Even after the purchase, Mr. Colombroso provided unparalleled service to ensure that the registration, plates and finishing items were all efficiently provided. Overall this level of service ensures repeat business.

rmc030

31 de may. de 2012

We purchased our 2010 Mustang GT from Fette new in July of 2010. They were nothing but accommodating. We were trading in a Fusion and they did very well on the price for that and they did good by us in regards to the price of the Mustang, but first they had to find one. They searched high and low for an automatic GT and we wanted only Charcoal, Silver, White or Red without weird interior colors. Needless to they found us a Silver, automatic with black leather interior. :)We only use them for service on the car and they fit us in immediately. In fact we only use them for service on our 2004 Ford F150 as well.We are pleased with the dealership and would highly recommend them.

buyingnjhomes

6 de may. de 2012

Buying a new car can sometimes be a very trying experience, so much to my suprise i actually had a terrific experience with the sale and management staff a fette ford, Ilber knew so much about my Fusion I would swear he built it!!!!. and Jose and Sam the Sales Managers were so obliging and helpful with the payment options and find extra rebate to save me money, and not forgeting that the GM Chris is a real person always around to make sure his customers stay happy, If you read this and buy a car from anyone but fette auto you such have your head examined. these guys are great and i thank them very very much

WorstDealerOfTheYear

26 de abr. de 2012

They are good and helpful. They helped me in getting my Mustang faster. Manager Chris is really helpful. If you are facing any issues with any one, I strongly recommond you to talk with him. For sure he'll help you.

cbialkin

25 de abr. de 2012

I went to Fette ford because I saw a used 2007 Mustang on the website that I was interested in. I had owned another Mustang, however I had been looking for that specific year and model. The people at the dealership went above and beyond in making the transaction happen. In this day and age of hearing so many bad things about used car dealers, it was a pleasure to find Fette Ford. I certainly want to thank the Sales Manager Christopher Ciresi for helping with the process. He is what every company should be looking for.

kathy08

22 de abr. de 2012

Our experience at Fette Ford was excellent in every way. They were nice and helpful. Once we walked in the door, I was given a warm and welcoming greeting. Everything went smoothly. To top it off, they were able to get us at an affordable price to our budget. The customer service was great and the whole process was pleasant and easy. Samy did a wonderful job at helping us out. I definitely recommend anyone looking to buy a car to visit this dealer.

mustanggirl2010

22 de abr. de 2012

When I went to Fette Ford I was greeted by a knowledgeable and friendly salesperson who was able to answer all my questions. They had the Mustang I was looking for in-stock and ready to go. The price and lease payment was more than fair, and they really know how to make you feel comfortable with the purchase. As a woman purchasing a vehicle on my own they were nothing but supportive and tuned into my concerns and needs. I would definitely recommend this dealership to my friends and family. Great Job Fette Employees!

LaceyDachs

7 de abr. de 2012

When I got divorced in 1984, I went to Fette (with my 2 sons) to get a new Mustang. I was led to a "I'm god's gift to women" salesman and when he asked what I was looking for, the manager said "She's looking for a father for her 2 kids." Very insulting. I turned to leave but was asked what I was looking for. I was specific in what I wanted: Manual trans, convertible. I was told I couldn't get a manual in a convertible and they proceeded to show me automatic trans vehicles with T-tops telling me they were "the same as a convertible". Needless to say, I bought nothing from these people. Bad experience #1.August, 2011, I decided that enough time passed and decided to give Fette another try. This time, I went alone and was looking for a Kia Soul with a manual trans, Alien Green. I was also willing to get red or black. Not one of the salespeople even offered to show me the inside of ANY of the Souls on the lot, let alone test drive one. I was told that it was impossible to get what I wanted because Kia didn't make many vehicles with manual transmissions and that I couldn't even order a new 2012 model to my specs. I was also told that I didn't want a manual because it was "too difficult" to drive, especially in traffic.So...two bad experiences YEARS apart. I will never go there again, nor will I recommend them to anyone. My son also had a bad experience with them when he bought his Mustang in 2005. He walked out on them and bought elsewhere.

mclark7452

18 de mar. de 2012

Originally brought our 2002 Explorer in to have it checked. Was told that I needed a new transmission and wasn't going to replace it in a 10 year old vehicle.Mike was very helpful in helping me make the decision to go with the Escape.

mrrobbiej

15 de mar. de 2012

I had a problem in the service department but the staff there made it right. Special thanks to Chris Ciresi who went over and above to see that I was satisfied.

Martinezan

11 de feb. de 2012

Fette is a great car dealer kindal was great and gave me the best price for my buget i recommed that you going to fette they are the best in new jersey

JD1254

14 de nov. de 2011

ALL EMPLOYEES THAT WERE INVOLVED WITH MY PURCHASE WERE EXCELLENT. FROM THE MINUTE I WALKED IN I KNEW I WAS GOING TO BE SATISFIED. THEY GOT ME APPROVED FOR A GREAT RATE WHERE OTHER DEALERS IN THE AREA COULD NOT. GREAT SELECTION, FRIENDLY SALES STAFF AND TOP NOTCH FINANCE DEPARTMENT. THANKS AGAIN MIKE C., SAMMY AND ALL AT FETTE

chefmike

28 de oct. de 2011

When I entered Fette Ford I Was Greeted With a smile and Cordial Hello. I told Them I Was there To buy a car, the manager took me to Pat Rizzo To help me Purchase my Vehicle.I had the x-plan. In A matter Of Minutes The Paperwork Was Done And I Was Directed To dan In Finance Who Finished Everything Up. When I Left the finance pat had my car ready to go. I Thanked Pat Very Much And Was On My Way. It Was A Great Experience. I would recommend pat and fette ford to purchase a vehicle.

Glasspie

26 de sep. de 2011

I have had my share of experiences with dealerships and I must tell you that today's experience was outstanding! Everyone I came in contact with was professional, friendly, helpful and well you get the picture. There was no pressure, I didn't feel handled! It was just an all around joy to sign my life away! Lol! Top notch in my book!

jadamo

20 de sep. de 2011

Leo was a great salesman and was very knowledgeable and helpful during my visit. He answered all of my questions and worked with me to get me within my price range. I would recommend Leo as well as Fette Ford.

jgaeta

19 de sep. de 2011

When I entered Fette Ford I Was Greeted With a smile and Cordial Hello. I told Them I Was there To See Pat Rizzo To Purchase 2 Vehicles For My Catering Company. I was Directed To Pats Desk Where He Had All The Paperwork ready To Go.In A matter Of Minutes The Paperwork Was Done And I Was Directed To Charley In Finance Who Finished Everything Up. When I Left Charlies Office Pat Had Both Vehicles Ready To Go. I Thanked Pat Very Much And Was On My Way. It Was A Great Experience. John Gaeta F & B Catering

terripie

17 de sep. de 2011

My husband and I needed two cars to replace the ones we lost due to a tree falling on them as a result of the hurricane. Hamad was very charming, knowledgable and helpful and didn't use any pressure on us. He got us a great deal on the two cars. I would recommend Fette and Hamad to anyone.

sfranciscovich

9 de sep. de 2011

Pat Rizzo was the best sales person my wife and I have ever dealt with, He was very friendly and more than helpful in every way possible. He gave us a great deal for our Ford Edge and we are more than pleased with his sales expertise. He set up our blue tooth,showed us everything we needed to know about our new vehile and answered every question we had. We will be coming back and seeing Pat in the near future and will be recommending everyone we know to him as well.

ccjetsgo

3 de sep. de 2011

I always by a Ford from Fette when needing a new vehicle and use their service department as well. I always have a positive experience when purchasing a new vehicle as well as when I have any dealings with their service department. I have worked with Chris Ciresi in the past and have had great experiences with his attention to customer satisfaction.

lisagreenbaum

20 de ago. de 2011

Hamad Deeb is a very courteous and knowlegeable salesman, who along with Chris Ciresi, the dealer's sales manager, provided us with an extremely competitive price. This is the sixth car we purchased from Fette Ford.

Nscale1

18 de ago. de 2011

My wife needed to replace her car so she test drove several cars at Fette Ford. The salesman Mike Colombraro let her take her time and suggested different models. She liked the 2011 Ford Escape and she told him that she would come back in the evening with me to finalize a deal. Mike said no problem and he asked us to call him on his cell phone because he would be off work, but would meet us at the dealership to go over the deal. We got a great deal on a Ford Escape and took it home that night. Mike set up the insurance, the Ford Sync System, XM Radio and explained all the controls for the vehicle. We are very happy with our new Ford Escape and would come back to Fette Ford the next time we need a vehicle. About four weeks later my Ford Taurus was parked on the street and was hit by another car. The Ford Taurus was totaled and I needed to replace my car as soon as the insurance company sent me a check. I went back to Fette Ford and talked to Mike. I test drove a 2012 Ford Fusion and I liked the car. I was out of the dealership two hours later with my new car. I want to thank the staff at Fette Ford for making my experience a pleasant one.

jamesg1024

13 de ago. de 2011

The team from the salesman on the floor, to management and finance were great to deal with through what most consider an arduous process, leasing or buy an automobile. I will also note this was my second lease from this dealership in the past 4 months.Chicken wings for all.

marthacbb

9 de ago. de 2011

I was very pleased with the customer service at Fette Ford. There can be alot of anxiety surrounding such a costly purchase. I find it is not uncommon to feel overwhelmed when dealing with sales personel: however my experience at Fette proved to be the exception to the rule. My salesperson was comfortably approachable ,informative, and persuasive without crossing the line. I am extremely content with my selection in a vehicle and would gladly recommend this dealer to anyone in the market. Sincerely, Martha Lavin Bautista

j.azzam

8 de ago. de 2011

At first I thought that the process of purchasing a car would be very stressful and complicated however, the salesman, Hamad Deeb came to prove me very wrong. He made the purchase of my 2011 fusion very easy and stress free. He provided me with all the facts that I needed to know in order to purchase my fusion. He want above and beyond to make me feel at ease and made it very clear to me that I should take my time and not rush into anything. My experience at Fette Ford was a very pleasant one, I will be sure to tell my friends about them!

Mbehen

2 de ago. de 2011

Our expeience at fete ford was excellent in everyway. They were nice, and helpful. Everything went smoothly and the put us in a car that we love ata price we could afford. The Custamer service was great and the whole process was pleasant and easy and Pat Rizzo did a wonderful job of helping us out.

Mloforese

31 de jul. de 2011

I went to Fette ford to get a 2011 ford edge. I saw sammy and they started to work out a deal for me. we worked everything out and started to fill out paperwork. I took the car for a test drive and seemed to be ready to go. My salesman Sam and I went back and forth with Rob over what my model car that I was trading in was. i gave them all the registration information and the payoff was in order. Everything was fine Rob and Sam told me. About 1 hour into doing paperwork and agreeing on a price, Rob tells me that he would have to add 60 a month to the payment because he had the wrong model of my car written down. THIS WAS A DEALER ERROR!!!!ROB EVEN ADMITTED THAT HE WROTE DOWN THE WRONG MODEL AND HE HAD TO GIVE ME 4000 LESS FOR MY TRADE. AFTER LEAVING FETTE I WENT TO ANOTHER FORD DEALER AND WORKED OUT A DEAL FOR THE SAME PRICE AS ORIGINALLY STATED BY FETTE. FETTE IS DECEPTIVE IN THEIR SALES PRACTICES. THE ONLY POSITIVE THING IS THAT ROB AND SAMMY WERE SMILING AND CORDIAL THE WHOLE TIME. I GUESS THAT WAS BECAUSE THEY WERE SMILING BECAUSE THEY HAD A SUCKER. OR THEY THOUTGHT!! I HAD THE LAST LAUGH!!!!

Mariaspata

26 de jul. de 2011

I have been to many dealerships in the past months searching for the right car for myself! Upon walking in I was greeted with smiles and was asked if I needed anything , (Coffee,Tea, ) I thought this was pleasent and refreshing to be treated so kindly . A nice gent (Hamad Deeb) was absolutely helpful and had much knowledge about the fusion... Mr Deeb, suggested I take my time (which I did and did not feel preasure) There were two other really nice gents Rob and Chris, such a pleasent staff at this location. I closed a great deal with Mr Deebs, and would not have so if the employees were not so helpful. I recomend this dealership highly....

Mark Monti

25 de jul. de 2011

Courteous, honest service, attention to my concerns, solved the problem and they even brewed a fresh pot of coffee in the waiting area when I asked them to!

teenamari

23 de jul. de 2011

Hamad was excellent,he was assuring &explained everything in detail, Chris got my deal approved and I out the door with my new vehicle.Will let my friends know about them.

disappointed33

24 de may. de 2011

After finding, driving, and deciding to purchase a new 2011 car from their inventory, the sales managers would not give the salesmen and us a price on the car until they knew how much we were putting down on the finance. I've bought many new cars and NEVER has the negotiated price of the car rested on the amount financed. They refused to even talk to us unless we could commit to at least 2 hours of time with them AND a quote of the exact amount of money being put down. After explaining we were going to put down 25% of the cost we were told to come back when we had more time. I bought a car from this dealer 6 years ago and I thought I would have the same professional people working with me. I see I was wrong. Apparently the dealership is not run by the same people as before or people Ford would want to represent them.

cory2184

17 de may. de 2010

I visited this dealer to purchase a new car, 2011 model. I had two trade in cars, and was going to finance a new car.PROBLEM#1 In my first visit, dealer gave me an approximate trade in price for both my cars, $15k for one, $12k for theother. In my second visit, I decided on purchasing the card, but they did not hold their promise and told me that the max price they can give was $13k and $11k. PROBLEM#2 I said OK to these prices and they told me that they can bring the car tome in max two days. We had some further discussion on prices and agreed on everything. At that time, they gave me two options 1. I could buy a 2010 model which was $4000 cheaper (but they declined to apply this difference on the totalamount) 2. I can wait for 4-6 weeks to order a new car. This whole process took 2 and half hours. I went to other dealer, and both the 2011 model car for a cheaper price and higher value given to my trade ins.

j and j

17 de ene. de 2010

I just completed my 5th Fette Ford lease/purchase transaction since 1998, purchasing a 2010 Ford Edge. As always, the staff was professional, friendly, helpful, and patient. For this latest purchase Brian Trainor and his sales supervisor Eddie were my sales team. They were great. I know that if in the future I have any issues with my new car they will continue to be there for me, long after the "ink has dried on the paperwork". I would recommend them to anyone.

jacksti1

11 de ene. de 2010

Purchasing a vehicle can be a difficult experience for many and I was not a person eager in this process. So when I went to Fette Ford just looking to see what vehicle options were available, I feel lucky to have met Fabian as my salesman. I didn't feel pressured, and he was extremely patient with my multiple questions and requests. He walked me through the process step by step and made sure that I had full knowledge of how to work all of the prime features that were installed. I feel that I made a great choice in purchasing an SUV from Fette and would definitely visit again to purchase another vehicle.

jenn2010

11 de ene. de 2010

All aspects of my purchase were great. I dread going to look for a new vehicle, but my experience at Fette was very hassle free. My salesman Brian Trainor was very helpful from beginning to end of my purchase, even helping me set up my sync. Everyone I dealt with was enjoyable and not "pushy" as I was expecting. I highly recommend this dealership.

gallpizi

11 de ene. de 2010

The service was great. My other car was from Fette and after getting into a car accident and totaling my car, I needed a new one quick. Brain was very helpful and helped me find the car I needed at the price I needed. I would recommend going there to anyone in the market for sales and then for service.

bosolasco

9 de ene. de 2010

The customer service was great all around, managers to sales rep. Everyone was very friendly, no pressure and very knowledgeable about the car(Escape). He even helped me setup my sync after the purchase and made sure to explain everything about the car before I left. I would deffinitly recommend Fette Ford, ask for Brian great sales rep!

JerryJackhouse

23 de nov. de 2009

I recently purchased a ford escape and i have to say this place really made it easy for me. I walked in, spoke with one of the sales reps and told him that i didn't want to be pressured and wanted to look at the car. He allowed me to test drive the vehicle and made sure that i liked it. Explained everything to me and i was interested in the car. I told him that i wasn't going to buy that day and he didn't pressure me into anything but insisted that i would love the payments on the car. The place was extremely busy yet the sales guy and managers were all able to help me out. I was able to negotiate while i was still comfortable. I was able to go in negotiate for the car trade my old hunk of junk in, and drive away in a brand new car all under 2 hours. If anyone is interested in a new car, i would recommend this place.

Ricciojm

17 de oct. de 2009

This is the home of bait and switch. After being here for several hours we finally made a deal. Mind you I get cars via x-plan so you would think it would be easy but not at Fette. Once we made a deal of $1500.00 down and $296.00 per month on a car I thought everything was a go. After all 3 managers came over and shook hands on it. Well after waiting 2 hours they came back to me and said I needed to put $3000.00 down and my payment would be $340.00 per month. This is not the first time this has happened when they make a deal then come back and say I need to pay more. The manager told me to take it or leave it so I left. DONT BUY FROM FETTE BOYCOTT AND DRIVE THESE JERKS OUT OF BUSINESS

laly

18 de feb. de 2008

The salesman kept us waiting for over 4 hours after having taken away my trade in car. They also continuted to change the cost of the new car with each hour. They tried to claim my trade in car was a salvage, even though the title clearly showed it was not. The salesman seriously mis-stated the coverage and lengh of the warrenty over 10 times when questioned on the details. And lastly they changed the agreed upon finance rate three times, with no explanation as to why.If they hadn't taken my trade in from me before giving me the new car, I would have walked out, but they purposely took my trade in car from me, thus forcing me to wait for 4 hours for them to attempt to scam me out of as much money as possible.Save yourself the aggrivation and go elseware.