SDW

19 de oct. de 2016

Beware of thinking you have a purchase agreement with this dealership. Worked with a salesman named Mo and we played the typical game of getting low balled on my trade. Then having to talk to the manager who go's by the name of Ozy. Between his accent and and his aloof mannerisms it was frustrating to say the least. He did finally agree to a higher trade in amount. At least I thought so. This dealership has posted on their website that they are offering $6500 off the remaining 2016 Abarth's. In my opinion this dealership is misleading the public in believing you can get the deal they are offering. They may show the $6500 coming off the MSRP price but then attempt to make it back in other ways such as a low ball on your trade, high interest rate on the loan, etc. The hours and days I tried to work a deal with Mo and Ozy is mind boggling. Between not being able to understand what Ozy was saying due to his heavy accent and again in my opinion out and out lying to me it was impossible to get a straight and final price for the new car. Mo the saleman sent me a document called Fiat of Scottsdale's Vehicle Purchase Informaation. It was the beginning of working toward a purchase price agreement of the new 2016 Abarth. There are numerous items shown on it such as Vehicle sticker price, customer savings, added discounts, trade allowance, sales tax, total fees, total cash price and then the payoff balance of trade. The last line indicated what they were asking for the purchase price. I sent this document back to Mo with my final offer. He never got back to me but Ozy the sales manager called me two days later. Which is today 10/20/2016. After much back and forth talking he basically told me we have a deal if I go back to the bank who has the loan on the remaining amount owed on the trade and get a new loan from them for the remaining amount owed on the trade. What!! Felt like asking him if he was from this planet. I'm well into my 60's and have purchased many cars and have never had a salesman let alone a sales manager say such a thing. It was a direct insult to me and then he said on the new car the interest would be 4.99%. What!! With a 771 credit score! In my opinion Ozy should not be sales manager of this dealership or any other dealership. And is in NO Way qualified to deal with customers who are looking for a positive experience when purchasing a new vehicle.

Arbarth

11 de sep. de 2016

Thank You Josh Brewer. The knowledge of the cars made it pleasurable buying my Abarth. Thank you Robert Pitman made finance easy to understand. Great job.Kevin D.

wordtothewise

1 de jun. de 2016

This by far the sleaziest dealership that I have ever encountered. Every dishonest tactic from listing cars that aren't available, to bait and switch, to hiding add-ons in sales contract will be used. If you allow this team of sleazeballs to take advantage, they will do it .GO ELSEWHERE! You will thank me for it.

Mopar_man1968

23 de abr. de 2016

I would recommend this dealership to any one. Look for Matthew Trask, the most down to earth, kind & friendly sales person I have ever experienced.

arose4u

10 de feb. de 2016

I don't have a lot of good things to say about dealerships ("Stealerhsips") in general, but Fiat of Scottsdale is the model that other dealers need to follow. I was window shopping on-line for a slightly used Toyota (Prius) and Ford (Focus) vehicles. I came across two dealerships that had what I was looking (each offering the respective vehicles) for, while maintaining within in my established budget, mileage requirements and features wanted. To make a long story short. The first dealership was Fiat and to be honest, I had no intention on purchasing without seeing the both vehicles. I left within two hours from beginning to end with the car that I wanted and within the price that was published on-line. Usually, after making such a large purchase like that, I have buyers remorse. All I have to say is not here - not this time! Love the car, price and service that I've received. No pressure sales or gimmicks. Don't expect a mental beat-down from them.

Ronald

14 de ene. de 2016

I purchased a used Mini Cooper here in December of 2015. While I would say that the original purchase went smoothly, the service and response times I have received from this dealership since that day has been a nothing short of a nightmare. After almost 3 months, I am still waiting on registration for the vehicle. Had it to do over, I would avoid this place at all costs. Save yourself the frustration and go somewhere with a better reputation for customer service.

laterush

29 de dic. de 2015

Worked with Mo, Ozzy, Jeremy, and Ian. The whole Fiat staff was very helpful and patient. Best car buying experience I have ever had by a longshot. They gave me the best deal on my 2015 Infiniti QX70. I sent my family there and they also bought a car. You won't regret going there, and you will love the overall all experience of buying a car. They take the stress out of the car buying experience.

fastgascar

28 de nov. de 2015

N Scottsdale FIAT is a great dealer to work with, there was no pressure to purchase, team has very good knowledge of the vehicle. Matthew Trask, Ian Stone, and Jeramy Shankster were very easy to work with. Would definitely recommend this dealer for your new or pre-owned vehicle.

Awesome

16 de oct. de 2015

I recently purchased my car in Fiat of Scottsdale and I am very pleased. I worked with Josh and Azum and they all were very helpful, each in their own way, in working to get me good deal on a good car. The customer service here continues to be excellent as I have found in the past. I recommend this dealer when any of my friends/colleagues are planning to purhcase a car.

Dave

15 de mar. de 2015

Chris and Ozzy were fantastic! This is the first time in my life I feel I bought a car at the best price possible and was not scammed or cheated.