Ivan Bilonozhko

20 de sep. de 2021

Came here almost three months ago for a brake fluid flush, as regular maintenance. After, maybe a little bit over an hour, they released my car. I drove it back home. Since my wife mainly uses this car, I didn't have time to check it. But recently, on our trip to a church, upon driving it I immediately felt that a brake pedal was too soft and almost needed to be pressed all the way down to stop the vehicle. I immediately addressed this significant safety concern to the service department and brought it to the dealership to check it out. I have been told that last time the brake fluid flush was done, but now the fluid seems to be brown again. And it is recommended to do it again, and make sure there is no air trapped in. I am glad I brought it to the service department attention and hoping that this time everything will be fine. I definitely will be paying more attention to how properly brakes are functioning this time. I would want to avoid going twice to fix the issue, and basically to perform the same procedure. Jeff from the service department was great to keep me informed of what happened and what they are planning to do. I recommend this dealership for servicing your car.

Nina John

23 de sep. de 2021

I recently purchased a new vehicle at Fields Lexus and Nate, Sales Consultant, was extremely helpful. He listened carefully to my needs and was able to find a vehicle that fit my needs and within my budget. The entire process did not take my entire day at the dealership. Howard is the Product Specialist and he is there to set up your new vehicle. This man knows everything about Lexus! And he has a great sense of humor. Everyone at this location is extremely professional and customer service is definitely their priority. I appreciate the follow-ups and the service reminder updates. I went in for a maintenance service and my Lexus was ready within 30 minutes. Malinda from maintenance service was also very helpful and courteous. All staff at this location go above and beyond to assure your questions are answered and your issues are resolved. Keep up the great work, Fields Lexus!

Todd Gryczka

15 de sep. de 2021

Or salesperson, Mike was awesome. He let us inspect the vehicle and answered all of our questions. He was very knowledgeable on the vehicle we were interested in. He let us take a test drive for as long as we felt we needed. After we returned we negotiated a final price, which we were very pleased with, considering the current conditions in the used car market now. The whole transaction was smooth and we didn’t feel pressured to make a purchase. Used car buying can be a long tedious process, but the staff at Field’s made the experience quick and easy!

Raquel Bell

16 de sep. de 2021

My experience here was a pleasant one. The staff was really nice, and they honored my coupon I brought in. They also discovered my water pump has a leak and took care of it. Marvin came out to tell me that it will be a few hrs for the wait to replace the water pump, and offered my a loaner car to use which was great, because I did have a few errands to run. I will be taking my Lexus here for services in the future. So for my next service l will be coming back here.

Alexander Issakoo

20 de ene. de 2021

Great experience buying a used car. Found an issue the next day that they happily fixed for free. No SPECIAL dealer fees on the line items. Straightforward clear and fair. Very happy and even though I'm not a Lexus person I'm happy to recommend this dealer.