Meesheele

10 de sep. de 2014

Juan is such an amazing car dealer & friend. I came to have a look at cars while my nissan versa was getting done & took me on a test drive in an Acura and got me a smoothie ! I don't know of any other sales man that would do that. Juan is just phenomenal!

Apruitt44

19 de jul. de 2014

Very honest salesman. The whole experience was very calm and comfortable. Would recommend Anthony Martinez for the sale of any car no matter what dealership he was working for. He is honest and straight forward and holds to his word. He will get you the best deal and even after the sale, will continue to help with anything you need with the car, including maintenance or just any random questions. I have texted and called him many times with questions about my car and he personally responds to them all. He has set appointments for me or has even come and gotten my car and taken it to the appointment.

narbz40

13 de jul. de 2014

Everyone at Findlay Henderson took care of all my needs with great service. This dealership went above expectations as always. I would definitely buy my next Acura from there again.

amphay19

23 de jun. de 2014

When I came in looking for a new Acura I was introduced to Allen and Anthony. Once we got started, Anthony asked me questions about the kind of car I wanted and what I was looking for. He listened, and showed me cars that he thought would fit my budget. Anthony took his time to explain the different features of each vehicle that I was test driving, which were the TSX and the ILX. Anthony was very patient with me. Not once was I rushed or pressured into getting something I didn't like. I've been to other dealerships in Las Vegas and Henderson, none of the salesmen ever treated me with the respect and kindness the way that Anthony did (female buyer). While waiting for the banks to give me an answer on my deal, which was the next day, Anthony answered all of my questions promptly when I contacted him about any questions or concerns. He made me feel very important:) I ended up getting an ILX and before I left the dealership, Anthony made sure I understood how all the features of the car worked. My experience at Findlay Acura with Anthony was a very pleasant one. I will defintely recommend my friends and family to him! I will surely go back to buy my next Acura with Anthony! Thank you Anthony for everything!!!!

eggnmel

5 de jun. de 2014

John was outstanding to work with...very honest, friendly and helpful! Our Acura MDX had to be shipped in, so he arranged for a loaner of the same model for the time that we waited. This has been the best car buying experience in quite awhile. Thanks John!

Gwenramos4

3 de ene. de 2014

As a first time buyer, I came in nervous mainly thinking I was going to be denied just like every other dealer I went to. Long story short, I went in wanting to trade in my 2002 Acura tl into something newer. With me still paying on the car and payoff balance being pretty high, we were unable to do the trade but my sales consultant, John Williams, brought my nervous feelings down to no worries. We moved on to purchasing a vehicle that fit my budget, monthly payments were also affordable and the down payment was just right. I felt like I had gotten the deal of the year. John as well as as the whole Findlay crew made me feel just like home by acomodating us with drinks or snaks they had and most important not being rejecting because of your credit score or not enough money for a down and so on. I will definitely recommend this wonderful dealer to everyone and I'm glad to say this won't be my only purchase from here!!!!!

pl34986

23 de dic. de 2013

Trading in a 2013 Cadillac ATS for an Acura put me in a strong position regarding price. After some heavy duty price negotiations, the manager Alex came to what I considered a fair offer and I purchased the car. The salesman Zac was extremely professional and knowledgable and an important plus in our negotiations. i am looking forward to a long relationship with this dealership as I get a new car every year. Kudos also to Veleda in service for her patience and courtesy.

Lexie86

26 de nov. de 2013

Best customer service experience I had. He wasn't pushy like other sales people I've dealt with. He made sure everything was taken care of and went above and beyond my expectations.

PaulieDV211

13 de nov. de 2013

Juan was awesome! He is the most responsive salesperson i have ever encountered. He went above and beyond his "job description", he even delivered the paperwork to my office. He was a true pleasure to work with and I'm telling all my friends to as for Juan. I would purchase a car again from Juan, thank you.

sreed1121

12 de nov. de 2013

Excellent customer service. Zac was very professional and has excellent customer service skills! Will definitely recommend my friends to visit this dealership and ask for Zac!

stunuts1977

8 de nov. de 2013

I've purchased 2 vehicles in the past 12 months from Findlay dealerships and have been extremely happy with both vehicles and Findlays customer service. I worked with Juan Aguilar and he made buying a used car very easy and quick and I was treated kindly and fairly every step of the way. They beat my credit unions loan APR and I walked out the door with a payment that was slightly less than I had expected. I highly recommend Findlay Acura and Juan Aguilar!

Rackman34

15 de oct. de 2013

PLEASE NOTE: THIS REVIEW IS TO REPLACE THE ONE DATED 10/13/2013 at 11:06pm. THE WORNG BOXES WERE CHECKEK OFF BY MISTAKE.I've 1st used this dealership when I bought my TST in 2009. It was a very good experiance and have used their service the service deparentment from inception. ...... That is the reason I came back to buy the 2014 ILD. My experiance with Anothy Martinez was excellent and he was extremely knowlegable in explaining the product and very pleasant to deal with.Looking forward to receiving the car.Robert Roth

vichka2003

15 de oct. de 2013

John has been increadibly helpful in purchasing of my new ILX as well as follow up. TPMS sign came on a couple of times after I purchased my car and John has been very responsive in assisting with taking that taken care of. John has been extremelly friendly, very helpful and flexible with our needs. I would definitely recommend John and Findlay Acura to my friends and family in assisting with their new vehicle needs!

shellala2020

14 de sep. de 2013

I came in that day just driving around checking out cars. I had been thinking about buying a new car for months and was not expecting to buy that day in May 2013. Everything changed when I met Juan. He was nice, friendly, and not pushy. It was like we were long time friends. He took care of my hydration by supplying me with 3 bottles of water without me ever having to ask. Juan explained the process to me step by step in a way I could understand. He took excellent care of my used care I decided to trade in. I received an excellent trade in deal for my used Honda CRV. I ended up purchasing the 2014 Acura RDX tech package. Juan made sure the car was washed and had a clean interior. He helped me program my vehicle to my cell phone. He has contacted me since the purchase to follow up on my experience and any thing further I might need. Every time I go back to Acura for a free car wash I say hello to Juan and give him a hug!

fdagreda

8 de sep. de 2013

As I walked into the dealership I was greeted by a warm smile and a friendly handshake by Ty. He asked how he could help me, listened carefully, and took care of me through the entire process of my car's service. I don't want my care to need any work done to it soon, but if it does, I'll be ok with it because I know that I will be going to see Ty at Findlay Acura right away. The dealership was clean and accommodating. The work on my car was done right away and I was not pressured in any fashion by anyone. This is how car dealerships and their employees should all be.

dejongh302

24 de jun. de 2013

Returning customer best place best price best everything my sales guy Zac was awesome along with acura team thank you guys I am extremely happy

losanders

22 de jun. de 2013

Great follow-up even after purchase. Zac was a pleasure to work with, he is very well knowledge and believe in the product he is selling. Zac had me sold in the first 10 minutes of talking to him about the Acura Vehicle

elbert2

21 de jun. de 2013

Findlay Acura has a great team of friendly and enthusiastic people. Anthony Martinez was our sales rep and he worked hard on our behalf to secure a good price on the Acura we now drive. Thanks Anthony. Deffinitely would go back to this dealership.

Derek

18 de jun. de 2013

Everyone was very helpful, cooperative and I couldn't have asked for a nicer guy. (Anthony) Anthony was patient & didn't try to push me into anything just so he could make a sale. I plan on returning and sending family & friends this way. Thanks

d20mount

1 de jun. de 2013

Overall great experience, Anthony was awesome and they were willing to work with me. I would definitely go back or send my mother there, I will be a repeat customer.

Anthony

29 de may. de 2013

Just traded in my Acura for a new one and I'm so glad I found this sales team. They are very knowledgeable about their products and are very relaxed and happy to help with whatever is on your mind! The entire experience was very satisfying. We're very happy with the level of care we received. Thank you.

bltbruin

24 de may. de 2013

I recently bought a certified 2012 AWD TL from Findlay Acura. Simply, the best car buying experience in my life. I have bought numerous cars over the past 20 years and no other purchase was as simple, straight forward and honest as it was with Findlay Acura. If I had to choose one word to describe the folks at Findlay Acura it would be INTEGRITY. I live over 300 miles away from their location, so all of the negotiation process was completed via email. When i arrived, they were true to their word, the car was exactly as they had said, and more importantly the price of the car, the $$ for my trade and the financing were all to the penny as promised. Words can't truly express how satisfied I am with this recent purchase. I suppose the true test of any experience is would you do it again? Absolutely. Even though I live in the Los Angeles area (a 4 hour drive from Vegas) if I ever buy or lease another Acura (which is very likely) it will be only from Findlay. My deepest thanks to Marcos Pelaez for putting up with all my emails and phone calls regarding this vehicle. Also, Dave in finance and I'm afraid I can't recall the sales manager name, but they were all fantastic and have my deepest gratitude. I am actually looking forward to my next car purchase/lease after this experience. Thanks Boys, and keep up the great work! You are truly unique in the dealership industry.

markhedges

22 de may. de 2013

Anthony Martinez went above and beyond my expectations with my lease. He went out of his way to come back to the dealer during his off time to ensure my car was delivered as promised. Allen Montalvo was very helpful in finding a car that my budget. Since the car I was looking at was priced than my budget he took the time to find me one that I liked with a moderate monthly payment.

Natalie Davison

13 de may. de 2013

I had the most amazing car buying experience! They were quick, they listened to me and found me the exact car I was looking for. I also felt as if I was never lied to or pushed into any decision. It was so much better than any other car buying experience I have had before. I have never owned an Acura and I was really leaning towards a BMW, but the service I received from Brennan and Mike Brady was so awesome that it made me choose an Acura. I do love my car and so happy with my choice. Thank you so much for hiring such amazing employees. It made all the difference.Kind Regards,Natalie Davison

Soitskayleex3

11 de may. de 2013

I'm so happy with my purchase, everyone at the dealer was amazing an such a good help. I couldn't have been more satisfied with my visit there.

tabathameadows56

8 de may. de 2013

I really enjoyed my experience at Findlay Acura, I was greeted upon arrival and through out my visit by several associates. Everyone was friendly and had a smile. I would definitely recommend this dealership to my friends and family members.

eqeaves

1 de may. de 2013

I found my dream car thanks to Anthony Martinez constantly searching inventory for the car I was looking foie. The minute it got to the lot I got a call from Anthony and headed straight down. It was a completely seamless transaction. Zero flaw throughout the entire process and I was driving off the lot in record breaking time. I had expressed my needs and a few wants ;) and was extremely pleased with Anthony and Allen's ability to make it happen. I am proud to be a part of the Findlay Acura family and will recommend this dealership to all. From sales, Anthony Martinez, to managers Allen and Brady, to finance. You are all amazing!!!

Keeva21

1 de may. de 2013

Anthony was amazing. Got me into the car of my dreams! I will recommend HIM, to everyone! He treated me amazingly! He also checked on me after I already purchased to make sure I was still doing well! :) Anthony also, knew from a prior conversation what I was looking for, and he kept searching for me... Until we found what I had been wanting! I love my car, and am thankful to have had a wonderful experience, and consider Anthony & the Findlay Acura staff my friend! ;)

katharinewyman

30 de abr. de 2013

I had already researched the vehicle online, but hadn't test driven one yet. I went in to just check it out & see what kind of payment plan I could get. Wasn't nearly ready to walk out of there with a new car! Everyone was very friendly & helpful from the moment I arrived. I felt as if I was the only one there because they were giving so much attention. I was impressed with the look of the dealership as well. I have been a big fan of Hondas over the years & wanted to stay with the brand, but, upgrade to what Anthony & Juan told me was a "luxury" vehicle.......I've never owned a "luxury" vehicle!! I do now.......woo!hoo! Anthony was very helpful in trying to go over all the features of the car in a short amount of time, since, I had a previous engagement & was running a bit late. In fact, I had originally wanted a manual transmission & he got me into an automatic.......with the sports mode option, so I have that extra power........love it! He painstakingly worked with me on trying to get a payment that I would be comfortable with. When he came out & shook my hand after the last haggle, and said "congratulations", I thought he was kidding! Then he brought out the manuals & the keys! Next thing I knew I was in finance office signing my life away!Needless to say, I had a "buyer's remorse" moment and called wanting to rip off everyone's head today!!! Once again, the whole staff was very patient with me and tried to make me happy. I went to dealership & apologized. We were able to agree on a compromise & now everyone is happy. Overall, this was a great buying experience & I am very pleased with my new car! Thanks to Anthony for being such a great salesman & getting the perfect car for me!! He's the best!

ssouthwick

27 de abr. de 2013

People were curteous and friendly. The facility and services were very nice. Overall a good experience and we were very satisfied by the way we were treated.

Ivan A.

22 de abr. de 2013

Alex and Juan provided excellent service at Findlay Acura. I received a good deal and it was a great experience overall- why I gave 5 stars. I'll refer you to others and will be back. Thanks.

Perfectionist

17 de abr. de 2013

Every time I come to this dealership I'm very happy with the level of knowledge their employees have of all their products. This is the way it should be. Thank you all for making a large purchase experience into something pleasurable.

pollybdi

10 de abr. de 2013

I was in St George, UT on vacation.....decided to drive to Vegas, after seeing the Findlay web site of inventory. There were 2 MDX's I wanted to get a closer look at. Mike Brady and Marcos Paleaz were so nice, gave us the keys to take it for a spin. Gave us ice cream! Gave us a tour of the back lot to see the other MDX that had just come off the truck. No pressure when I asked for a quote. Sha-zam, within minutes I had decided to buy the MDX just off the truck. We left to grab a Capriotti's and when we returned it was out waiting for me. Great work, I was impressed! I felt like I was in control of the whole sale, they listened to what I was saying and made it work. You're doing a super job down there at Findlay Acura Henderson, NV.

Jacqueline

10 de abr. de 2013

Juan was very professional, courteous and explained everything we need to know. Very knowledgeable of the car info! The sales experience was very good. I'm very willing to refer a friend of mine from UMC here.

Christina

9 de abr. de 2013

We bought a car here 21/2 years ago from Gener, so when it was time to purchase a car for our daughter we came to Findlay Acura! Allen, Gener and Juan were great! Very friendly and helpful! Juan really listened and showed us caras in our price range and worked to get us the best deal.

Susiet0302

5 de abr. de 2013

Outstanding team of people they all work together very efficiently and made sure I was satisfied with my purchase! Customer service was there main goal and it showed.

eawiatt

27 de mar. de 2013

I was pleased with how they went out of their way to make sure that I got into a car with the terms that I nedded! Endless Thanks!

tigerlight

13 de mar. de 2013

If you're in the market for an Acura, John Williams at Findlay Acura was amazing to work with. He's low key (no hard sell), attentive, informative, and he really went the extra mile to to make the process of buying a car smooth and seamless. He was easy and not at all pushy. He really wanted for us to get the right car and be extremely happy. He wanted us to know everything about it and love it. He went beyond the call of duty and oversaw the service inspection of our used car, making sure it got it done first thing in the morning to his level of satisfaction. We couldn't have been more happy with the experience. He really bent over backwards for us. If you're buying an Acura, see John. He's the best.

NickiLafon

13 de mar. de 2013

I stopped by Findlay Acura to look at a few cars. I spoke to Anthony Martinez in sales. He listened to what I wanted and did his best to try find it. Even though I decided not to purchase this time, I will definitely go back to him to buy because he didn't pressure me.

KimForgione

13 de mar. de 2013

Everything went well; however, the car battery was dead when I purchased the vehicle. The next day was a holiday so I had to take home a loaner car; however, the next day, Juan A. took the time to replace the battery in the car himself so I could get the car I purchased (where partts/service was not open). John was a good salesman and very thorough; however, I felt pressured by him into making sure that during the evaluation, I gave him all "10's." He mentioned this several times throughout the buying process saying, "even if you give me a 9, it means that I failed."

dacey

11 de mar. de 2013

Although I was very stressed going into the dealership my sales associate, Ty Shigemoto, was very patient and did not once pressure or rush me. I really appreciated how courteous and respectful Ty was during this experience and would definitely recommend him to all of my friends and family. Thanks Ty!

stylinkiwi

9 de mar. de 2013

Normally people complain about going to the car dealerships. My experience at Findlay Acura was amazing. Anthony Martinez is very helpful, knowlegable and professional. He listened to what I wanted as far as a deal and made it happen. He treated me as a friend. No hassling or pressure. I walked in to get an oil change and left with a beautiful new ILX and a new friend. Thank you Anthony Martinez and Findlay Acura.

dwyane

9 de mar. de 2013

I have purchased several vehicles through Allen and Marcos and referred many people to them because of their great service and positive attitudes. The service advisor Andy, is great a what he does. Overall dealer experience is awesome.

Tentigers

7 de mar. de 2013

Findlay Acura is by far the BEST place to get a car. The service is EXCELLENT and the staff is extremely KNOWLEDGEABLE in all aspects of the car and service business. I highly reccommend YOU get a car from here.

amf0183

3 de mar. de 2013

I bought a used CRV about 2 years ago and it was a great experience. Everyone was friendly and Marcos was so professional and patient while I test drove quite a few vehicles until I found the right one. Since I have had all of my service done here and have never had a bad experience. I would definitely recommend this dealership for anyone looking to buy a car.

NatalieFriedman

1 de mar. de 2013

Andy is and always has been professional and incredibly kind. It is always so easy to make an appointment, and they take care of everything my car needs.

anhtuantran1

27 de feb. de 2013

I've been to a lot of car dealership, but Finlay Accura in henderson is the best one I ever experienced from the sale person ( Anthony Martinez). He is very friendly, helpful, knowledgeable and explained very carefully. No pressured. And Alan ( the sale manager) went out his way to help us able to finance the car that we wanted. Highly recommended .

dohay

27 de feb. de 2013

Service is always prompt and friendly. Description of service to be rendered is clear and relative. Pricing is always given in advance and any foreseeable problems are pointed out. When necessary, recommendations are given.

Andreamunoz

26 de feb. de 2013

Both Michael and Ryan were very friendly, their customer service was amazing. They had me in and out in no time and made sure I was taken care of. I will never take my car any where else

ATLV

25 de feb. de 2013

The experience I had at Findlay Acura was above expectations. On a busy day, I was greeted quickly by a kind service consultant. Offered a detailed plan for service, then shown to a comportable waiting area with coffee, bottles of water, and even ice cream. Needless to say, my vehicle was serviced, washed, and I was presented with a thorough follow up of suggestions for my next appointment. All in all, I was very impressed and would reffer anyone to Findlay Acura.

Martina G

14 de feb. de 2013

Findlay Acura met all of our needs, from when we walked in to when we drove away in our new car. Juan was great! He drove us around and helped us find exactly what we were looking for. I'm grateful for his honesty & professionalism. Thank you very much for everything!

Deborah A.

11 de feb. de 2013

My experience at Findlay Acura was excellent. Leaving satisfied with what I'll be gaining by making business here. Plus Juan is a wonderful person. I'm excited with the deal I'm leaving with. Couldn't have asked for more.

Helena

24 de ene. de 2013

This was the most low key, yet enjoyable and honest car purchasing experience I have ever had. The salesman that helped me was a very good listener which is something that's hard to find. He was very patient with me as I was very indecisive at first about which model I felt I was most interested in. My salesman was very good at showing me what I could afford.

Jeannette

13 de ene. de 2013

Gener, our salesman was very interested in seeing to it that we were made as happy as possible. He was a total gentleman and was very knowledgeable about the Acuras which was really great. He made us so at ease about our purchase, we've never had such a simple car buying experience. We would definitely go back.

Robert

11 de dic. de 2012

Never before have I been so thrilled with a repair facility that I would consider writing a review about it, but that's just how efficient they are. Thank you to everyone at Findlay Acura service for being there when I needed the best service possible!

Marilyn

5 de dic. de 2012

Gener was so fantastic about finding us the deal we needed to get us into a new car. He had the right personality for us and made our experience very special. He is also very knowledgeable, informative and warmly friendly. He wasn't pushy, and there was no pressure at any time.

Diane

4 de dic. de 2012

We are very happy with our deal and the way that John took care of us. The customer service which he provided was very informative, knowledgeable and overall we think he's a great guy!

Tikimom

18 de nov. de 2012

My wife and I are completely satisfied with our experience at Findlay Acura. A very knowledgeable, professional staff. Thank you very much.

Bandits5

3 de nov. de 2012

Thanks to everyone at Findlay Acura, especially Ty, who made our experience a good one from the moment we arrived until we drove off in our new car. He didn't miss a beat and really knew all about the Acura's. Thanks Ty, we'll send our friends and family!

Peter

25 de oct. de 2012

Everyone at this dealership was very nice. The whole car buying process was very relaxed and easy from the moment we got there. The atmosphere was easy going and there was none of the haggling you used to experience at car dealers. A truly no nonsense place, Thanks!

Bobcat

12 de oct. de 2012

As we entered the dealership we were nervous about what was going to happen but were pleasantly surprised to find the atmosphere very relaxing. NEVER was anyone pushy or did we feel pressured at all! Thank you to everyone there!

GeoCandy

12 de oct. de 2012

The selection of used cars was great and everyone was very courteous too. The deal we got, we thought was amazing and who would think... we almost skipped looking there! It was late, we were tired, and they made it so easy! We are very happy with our purchase and will go there 1st next time!

Amber.L

4 de sep. de 2012

I contacted Findlay Acura inquiring about a TSX. Chris Hinklin was so nice when I called, and he had the exact car I was looking for. When I visited the dealership later in the week, Ty helped me finalize everything quickly and painlessly. Chris even delivered the car to me personally once the detailing was complete. These guys provided the best service I've ever had at a car dealership, hands down.

Cameo7

3 de sep. de 2012

This was the best time we ever had car shopping! Gary was really a good listener and was very knowledgeable about what we were interested in. He gave us the best options for what our budget is.

Kittygirl

28 de ago. de 2012

From product knowledge to kindness and understanding, I would recommend Gary my salesman to anyone looking for a new car. Gary was very knowledgeable about the inventory they have and knows how to treat people!

SRanee157

21 de jul. de 2012

I will get straight to the point. My experience was AMAZING. I leased a 2012 TSX Wagon, the process was incredibly quick, to the point and surprisingly hassle free. The salesman, Ty, was polite and answered all my questions and when he couldn't his manager, Chris, was quick to assist. I will recommend Findlay Acura to my friends and family because I know they will be treated fairly and with respect. Thank you guys so much, I love my car!

Djfederico

21 de jul. de 2012

Chris Hinklin and Brennan made me and my family's car buying experience really AWESOME! They both were friendly, knowledgeable, and most of all patient! We felt like we were being treated like family members. For the first time after purchasing a used car we felt totally secure on knowing we got a great deal! I am already sending our family to Chris and Brennan, for their car buying. So I definitely would recommend these guys to anyone looking to buy a car!

tmon72

10 de feb. de 2012

Bought a used car before we drove it out the lot we noticed some issues we wanted fixed before we took it home Marcos our sales consultant assured us he would take the car n get it fixed couple days later n the same noise was coming from the car not too mention they put floor mats that belong to another vehicle causing them to stick to the gas peddle so we take the car in to get it fixed for the third time now n all they did was make excuses and give us the run around passing blame on to eachother. Really they couldn't just gone over next door n get floor mats from Cadillac and order a part that's less than 70$ dollars really disappointed will never buy from these people again.And p.s what they told us was get everything they say in writing. Guess there words and promises are all LIES just to sell u something that will just break down; they must not know the meaning off certified used vehicle.

jpriola

23 de ene. de 2012

Very friendly, great price, great service. Exceeded my expectations from start to finish. Was greeted immediately with a friendly smile. The sales process was simple and easy, my salesman introduced me to the sales manager to assist us with me getting the price I was happy with. I highly recommend my salesperson Michael Pool and the entire staff at Findly Acura to help you with your next vehicle purchase. This is my first Acura purchase and my wife is already lobbying me to purchase her one as well.

Joshlanelv

7 de ene. de 2012

Mike was incredibly personable and honest about the vehicle and the process from greeting us in front to service after the sale. Five stars all the way thanks to Mike Pool!

jagwant

14 de nov. de 2011

Mike pool and Alaan went out of there way to help me. Since our first buy from them I'm on to my third one. The best team in Vegas! Thanks for working with me. JIMMY SINGH

alenasmiles

11 de nov. de 2011

Findlay Acura is a fantastic dealership. From sales with Mike to the Charlie in the Service Dept. their service, attentiveness, friendliness, and genuine care and concern, they are phenomenal! The type of service they consistently deliver is unmatched. Even when I didn't own an Acura, which I purchased there at the Acura dealership, I continued to have it service there at Findlay. They are upfront and honest. They make sure things are the way they should be and if they're not, they make it right. It's so important for a single female such as myself to trust and feel comfortable when it comes to car issues and Findlay Acura has earned my complete trust and appreciation for all they have done for me and continue to do.

CraigeClarke

11 de nov. de 2011

My salesman Jack was very personable; I highly recommend him when doing business with this dealer. Jack made the purchase very easy and quick. I can't believe Findlay matched Carmax dollar for dollar for my trade; it made the decision to do business with this dealer that much easier. Kudos to Alan the Manager! He gave me the keys to a brand new TSX and said take it for a few hours. No pressure sales!!! Also thanks to my salesman Jack McKevitt for giving up his license plates for the hours I spent sight seeing in their car. Great people! Great experience!

hwchrist

10 de nov. de 2011

A Rave Review Definitely Earned! I had been shopping for months. I was extremely apprehensive regarding dealerships. I had been to so many dealerships, looked through personal ads and even went to credit union car sales events. I was determined to get the best deal. I was driving by Acura after hours when I saw a used car that I thought I could afford. It was not exactly what I was looking for but again I was looking for a deal. I pulled over to look at the car and check for a price. Michael Pool walked over and introduced himself. He was still at work and had just finished working with another client. Michael was extremely kind and NOT pushy...amazing right.. I explained to Michael what I was looking for in a car. I was use to driving really nice cars but had decided to become debt free and down grade my car. We laughed, because I wanted the fully loaded, leather, sun roof, multi cd, seat heaters, etc. with out the cost. I honestly ended up with just that. I got a fully loaded TSX with really low miles and a three year bumper to bumper warranty for less than I was paying on my bottom of the line no frills car. I have owned many top of the line vehicles and have never received service like I have at Findlay Acura. The entire staff has been professional, kind, and truly given me the best deal! I am simply amazed at my overall experience and the service I have received from Michael Pool. I am so happy with my car and would not recommend any other company over Findlay Acura. I honestly believe you would not be wasting your time.

ksittler74

8 de nov. de 2011

My husband and I were driving through the Valley Auto mall one Saturday afternoon. I saw a vehicle that caught my eye. The salesman that approached me Michael Poole was not aggressive like most places, very friendly. I felt no pressure at all and comfortable with him from the start. He was patient to my needs. He introduced me to all the upper management staff and they were all very wonderful and pleasant. I highly reccomend this dealership, Michael Pool and all the staff if you are interested in purchasing a vehicle. I love my new car, the price and the wonderful team from Findlay Acura who helped me with this big financial desicion in my life. I will continue my business with this company and my salesman, well hes the best make sure you ask for him. Thank you so much Findlay ACURA, you guys ROCK!!!

Laurasavino

4 de nov. de 2011

Jack McKevitt was an excellent salesman who genuinely listened to my needs for a new vehicle. He offered many options and found exactly what suited my needs. He went above and beyond my expectations. He stayed late after the dealership closed until I drove away in my new car. I am extremely happy with my new car and the service I received at Findlay Acura.

valoill

2 de nov. de 2011

These people made our car buying experience so easy. They were fast, friendly, professional and so nice to deal with. they really did everything to make our visit pleasurable.

Acura fan

2 de nov. de 2011

The people were first rate. They knew their product and made shopping real easy

Drew1

16 de oct. de 2011

The buying experience and Findlay was top notch. Ty made the process painless while finding the perfect car. The customer service provided by Ty made all the difference purchase and we will refer anyone we meet because of his professionalism.

Sjoseph.phs

6 de oct. de 2011

My fiancee and I were looking to pick up a car to replace our old one, Mike from the first time we saw him was great, no pressure, shot straight and told us how it was, i enjoyed car buying, and for a first time buyer they pulled me a lot of deals, i really enjoyed my entire experience and i must say i will be shopping there for cars from now on, it was fantastic.

westy1

3 de oct. de 2011

Called up after seeing the New Acura MDX i was interested in. We agreed on a deal in less than 10 minutes. Stopped down the next day car was cleaned and ready to go. I was pleasantly surprised. The guys were great over there.

Patty

3 de oct. de 2011

Stopped in for some service & ended up buying a New TSX. Andy was great & then he introduced Red to me & madethe process seemless. Thanks Red Donohue & Mike Pool

pistol 1

3 de oct. de 2011

Called up on the phone and spoke to Red Donohue. Within 10 minutes the deal was done on my MDX. Stopped down the next day to do the paper work and it was seamless. The car was clean & ready to go. I recommend Red to all my co-workers. It was a great experience. Also Ty was great; he went through the whole vehicle with me.

Nick Kline

28 de sep. de 2011

Called up the dealership looking for a manager, Red Donohue answered the phone, he was very pleasant and very informative on the product. He offered me a 50.00 dollar try out our service department coupon. Well I stopped in to get my Lexus an oil change. The next minute Red showed up and ended up showing me a 2011 TL. I ended up driving the TL home. The deal went so smooth, I woke up in the middle of the night to take a look in my drive way. It wasnt a dream. Anyone looking for a car I recommend Red & Findlay Acura they are AWESOME!!

SweetTL

10 de sep. de 2011

I had originally stopped at Findlay Acura just to see what they had to offer. I was leasing my then Toyota Avalon and wasn't sure what I wanted next. I really didn't want to get to involved this time around as I wanted to check out all my options. Alejandro greeted my husband and myself and told me about the different models Acura had to offer. He suggested a test drive of the TL and I secretly fell in love with it that day. I loved the way it handled. Two months later and many others test drives behind me I went back to Findlay and asked for Alejandro as I remembered how informative and pleasant he was. This time I drove the RDX and the TSX as well. Car buying is usually sooo painful but not this time. We arrived at the price we wanted and never felt pressured or annoyed. It was truly a pleasant experience. Alejandro has been in touch with me on several occasions making sure everything is going great with my new TL. Service extraordinaire. And free car washes too! You can be sure I will recommend Findlay Acura and Alejandro to all my friends and family. Thanks again.

donfoley

9 de sep. de 2011

Our salesman, Michael Pool, and the entire sales staff were professional, friendly, and helpful in every way to make our purchase experience very pleasant and a positive one. When I took our 2008 RDX back for service ten days later, the service staff were equally as professional, friendly and helpful! I would recommend this dealership to family and friends for purchasing a new or certified vehcile.

David89052

3 de sep. de 2011

I proposed a price and they essentially met it. They worked through the payment process so that it came out exactly like I wanted. While it took a long time to get the paperwork done, Mike Pool sat with me and made sure that I had everything I needed. Several managers who were not part of the negotiation came over and expressed their appreciation for my business. I felt welcome. Thus, the whole process exceeded my expectations.