Adam Dosch

31 de ago. de 2021

From the moment you are greeted at the door (door opened for you every time) to the signing of paperwork to close the deal, the staff at Firelands provides exceptional customer service. With car buying you never know what the experience is going to be like, but with Firelands it is exactly the experience you hoped it would be. Every staff member I encountered was polite, friendly and willing to help. I had the privilege of working with Beth as my sales associate and she was GREAT!! Beth was friendly, knowledgeable, open and had great communication and follow up. I know I will continue to use Firelands as my go to….they really make the car buying process easy and enjoyable (the way it should be).

Liliana Lopez

7 de sep. de 2021

Great experience. Michael F. was so helpful. We looked at a couple cars and we ended up not liking them and he never gave up. Michael was so helpful and understanding. He had a lot of patience and always with a smile.We finally found a car we loved and now family is super comfortable and happy!

Bailey Alten

30 de jul. de 2021

I had the best experience buying my Lincoln from Michael. I will definitely be going back to him for all my car needs. By far the best salesman I’ve dealt with when buying a car. I highly recommend going to Michael when you are ready for a new car!

Liz Munoz

23 de jul. de 2021

Michael Finch was outstanding!!!! Ive always hated going to dealerships but his personable and genuine attitude made car buying fun and easy. He was very informative and honest, providing us with every detail of the car buying experience, without feeding us any bull. I was so impressed with him, that I encouraged both of my daughters, whom both had negative experiences at another dealership down the street, to stop by and take a look. He treated them with the same no nonsense attitude that he did with me. Both are happy with their new vehicles and loved the experience!! I would recommend stopping by and ask for Michael, you won’t regret it.

Rickey Hack

16 de sep. de 2021

Shasta is the Greatest in service. Got my awesome Equinox checked in for my appointment, got it right in the service bay. She said it would be about an hour. Then 45 minutes later, I'm heading home. Awesome facility !!