Cheryl "Chey" Lawson

4 de dic. de 2015

Anthony, Ronnie and Johnny did a great job helping me purchase my 2nd Mitsubishi Mirage after the 1st car was totaled. I was very happy with the outstanding customer service I received in both cases. The buying experience was quick and painless!!! Kensington Finance also deserves a "thumbs up"!! I would most certainly recommend this dealership to anyone needing a new vehicle-especially for the "credit handicapped"! Thank you to everyone involved in my purchase!

Nate

9 de jun. de 2015

Chris made the process of getting my new car easy and fun! A great no pressure environment where he really helped us get exactly what we wanted and when they didn't have it he made sure that the next time we visited it was in the store waiting for us to test it. Very professional and a wonderful experience

William Hoyt

23 de may. de 2015

We stopped by FitzgMall Mazda in Annapolis to simply look at the Mazda6 with no intent on making an immediate purchase. Our research on a wide variety of vehicles kept leading us back to the Mazda6 Grand Touring. We were met by William Hoyt, and we made it clear that we were only look, and he immediately made it clear that he was there to help us look, not to force a sale. And, at no time did he even try to push for a sale. One of the highlights of FitzMall is that they very clearly post their no-haggle sales price on the vehicle, which was significantly under the MSRP. William carefully walked us through the highlights of the vehicle, answering several questions regarding some of the option choices and technical questions. The inventory was great and allowed us to look at the three color options we were considering. When we determined that we wanted a 2015 rather than a 2016 because we liked the in-dash navigation/radio screen of the 15 rather than the above dash in the 2015, he found the exact model and options that we wanted in the color that we wanted. He set us up on a test drive. Upon our return, the dealership had technically closed for the evening, but the team was still standing by, which was great, because we were ready to buy. Because of the no-haggle sales price, there was no lengthy or bothersome games played to make a deal. While we kept the team there far later than they normally stay, they were awesome, from sales to management to finance. They obtained some great financing terms for us and even identified an additional $1000 in savings on the vehicle. We highly recommend you visit FitzMall Mazda in Annapolis and ask for William Hoyt. Even if you don't buy a car from him, you will not be disappointed with your experience.

AzyVahid

25 de mar. de 2013

My wife and I bought a Mazda 3s certified car from this dealership. We were very happy with both the selection process, financing, and delivery of the car. The General Manager Mr. Tawab, Sales Manager Mr. John, and the entire Sales/Fianancing team were friendly, honest, respectfull, and willing to listen to us and recommend to us the car that fits our requirements. My wife and I would go back and buy another car from this dealership and this management team. I would strongly recommend that you go see Mr. Tawab and Mr. John at the Mazda dealership when you want to purchase your next car. These people are certainly on your side and are willing to listen to you and sell you a car that fits your needs. Just stop by and say hello to them and you will see the difference. Not pushy at all but very honest. Thank you the Fitz Mazda team at Annapolis Fitz Mazda. Regards, Azy/VS