thecoachandme

28 de oct. de 2016

please read the other note it would be what i would have written here..i am REAL Happy with my entire experience,saleman and Everyone else and i love my purchase.

takiyadavis.tw

25 de oct. de 2016

Stress free process. Dealer Shaun was verry knowledgeable. Also he picked the perfect car for me the first time around.. He walked me throughthe whole car buying process and the manager was awesome with selecting the salesman that fit my car buying personality.

travis

25 de oct. de 2016

This dealer was amazing. Not only were they able to get me financed they also were very professional. Great team, Great atmosphere. I'll never buy a vehicle anywhere else.

somer731

25 de oct. de 2016

I have purchased several vehicles from this dealership. Excellent service everytime. Couldnt be happier and i always refer my friends here! I Will definitely be back for any future purchases. Kerde Evans really has a great staff and always takes care of his customers!

dlydiagp

23 de oct. de 2016

Mr. Fannin was very friendly and helpful to me with choosing the best automobile for me. He gave alot of suggestions and he did not try to influence or pressure me to purchase a car, i really appreciated that. I have already referred people to Five Star if they are thinking about buying a car.

motherof_2

21 de oct. de 2016

I am in the market for a SUV preferred to it being a Hyundai Santa Fe undecided if it will be a Sport or not but Jon Lockhart gave me all the info and some that would help me make the best decision. I'm convinced I'll only purchase in Warner Robins

Military_kid91

19 de oct. de 2016

I had a very humbling experience when I met with Jon Lockhart at Five Star Hyundai he didn't force me to purchase that particular day he gave me all the info that I needed and allowed me to speak with my wife and from there we purchased the Santa Fe Ultimate Limited with no pressure. I will indeed recommend him to anyone in my family and to all my friends

jkinksa

11 de oct. de 2016

They have been very helpful in my search for a car. From the receptionist Haley helping me talk to who I needed to talk to, and who Shemiah has pointed me in the right direction, they have been nothing short of wonderful every time.

sunshine_31036

6 de oct. de 2016

Please take time to finish the job. Keep people from having to do extra work. Do all the things that should be done like checking out car tires., Radio, etc. It helps when you all have all your ducks in a row. Thanks

tabithahannor

6 de oct. de 2016

Great dealership, friendly customer service world recommend family and friends, great environment to find that great car at a reasonable price...I enjoyed my visit at hyundai of warner robins ga...

kentaylor48

1 de oct. de 2016

The dealership is fantastic and has a very friendly staff. Pam and Terrence were very informative and helpful.I will definitely recommend this dealership to all my friends

Happy1

29 de sep. de 2016

Dear Five Star Hyundai, thanks for such a wonderful experience and awesome customer service! While there, I was pleasantly welcomed and served by Shaun Browning. His customer service and great hospitality was outstanding which is something that's rare with dealership these days. Thanks Shaun ...and I'll see you soon!

Clifton Baxter

27 de sep. de 2016

Tim Heard is the shuttle driver, and he is a most personable individual. He is a very good conversationalist, and he is able to make the customer feel that he is appreciated by Five Star. He arrived for the return trip at the time he indicated. Overall, my visit with Tim and the extended courtesy was most appreciated.

frankie shennett

27 de sep. de 2016

Injoyed coming very friendly people really loved Shemiah Rawls very knowledgeable will come back again thank for everything that was done said and offered I will make sure that I tell someone else about this experience thanks again

Charles Stevens

25 de sep. de 2016

They try to take advantage of women. The service manager talks to you like you are xxxx under his feet. If you call and leave a message don't expect to get a call back, and be ready to replace tires at 22 thousand miles and was told by service manager Mike they are the cheapest, bottom of the line tires you can get and the car is set up to wear them out from factory and be ready to replace steering column bushing clamps for 350.00 dollars that they replace at least 3 a month average that should be a recall on Hyundai. I recommend any manufacturer but Hyundai, or any Five Star Dealership.

surrattm

17 de sep. de 2016

Exemplary sales person, Brett Garman. Exceeded expectations! Faster than a speeding bullet, leaps tall buildings in a single bound, A very pleasant and extremely professional sales person. Should be commended.

staci.ross17

16 de sep. de 2016

I love Hyundai since 2000. The features in the car are great, and the driving features are awesome too. Smooth ride and easy car to work on.

jlturner319

13 de sep. de 2016

Thank you Shaun Browning and staff at Warner Robins Hyundai. I appreciated all of your assistance and hospitality on my visit. I went to look for a vehicle and drove away in a brand new 2017 Hyundai Elantra.

shanescott83

8 de sep. de 2016

My experience with this dealership was beyond excellent. After being unable to meet my needs due to financing the first day the salesman spent a major amount of time finding exactly what I wanted. and needed. The next day I received a call stating he had found exactly what I wanted and was able to work out my financing needs as well.

mtrax07

8 de sep. de 2016

Very nice vehicle, but not what I was promised. I was told the car I was getting had no sunroof (which I did not want) but when the car was delivered to my home, it was a 2016 not a 2017 (as promised) and it had the sunroof, which I did not want. Buyer beware.

edwardsdanielle92

8 de sep. de 2016

This was my first time buying a car and the staff made the experience great and easy. They were all friendly and had an answer to every question.

kalai.english

8 de sep. de 2016

Jon Lockhart was awesome and exceeded my expectations!! HAPPY CUSTOMER ! my experience was pleasant from the time I walked in the door. Everyone was friendly and professional.

Ms. Williams

7 de sep. de 2016

Recently I purchased a 2017 Hyundai Santa Fe Sport Utility. I must say this was the most pleasant, professional, courteous, and easiest vehicle purchase I have ever made. I contribute all of the credit for this experience was due to the very first person I spoke with. His name is Chris Wade. He remained in constant contact with me throughout the entire process. Then, after all of that, I advised him of the injuries I sustained in the accident and would not be able to make the drive to pick up the vehicle. That's when he stated that I had nothing to worry about, that he would assure me vehicle would be driven from Warner Robins to Forest Park, GA at whatever date and time was convenient for me. Awesome, young man presenting awesome service in representing your dealership. I would HIGHLY RECOMMEND you all to everyone and advise them to ask for Chris Wade to share the same experience with him as I had. He is a very valuable asset to your business.Thank you! Ms. Williams of Forest Park, GA.

keekeeswint11

1 de sep. de 2016

Great Service, Great Timing& Over All Great Place To Come& Get a Car!!! I Would Recommend Anyone To Go Here!! 5 Star Huyndai Is The Best

coralewis44

26 de ago. de 2016

I am a very satisfied customer and this Hyundai is a great car, it was the first car my daughter purchased many years ago and she kept it for a long,long time THANKS YOU.

Breezy84

20 de ago. de 2016

Very helpful all around and provided good service. Wanted to make the customer happy and it showed. I would recommend them to anyone looking for a new or used vehicle

k.moon53

18 de ago. de 2016

Overall, I am satisfied with the service they provide. But there was few mistake dealership made during the process. However, dealership has fixed the issues. I enjoyed working with five star.

kimygammage

18 de ago. de 2016

Terrance did a great job with me and I thank him so much for getting us the car we needed and kept in touch with me on everything. Need more employees like him. Thank you Thank you

wright,rose321

17 de ago. de 2016

first spoke with Internet rep Pam Johnson who was very helpful set me up with Sales Rep Brett Garmon, who walked me thru the process of test driving, reviewing all the cars features, and working to get mo payment just right for me. Thank you Pam and Brett for helping make my car buying experience enjoyable. This is my second Tucson and I love this vehicle., dependable, reliable and worry free maintance. Added plus having sales rep eager to work for you.

josh.topping8677

13 de ago. de 2016

My sales man was Shaun Browning. He was very Profesional and really honest I would buy from him anytime. I finally found a dealer I can trust and I will send. All my family and friends!

Protect_the_public

11 de ago. de 2016

Not many people educate themselves on local laws regarding sales of vehicles in advertising. In the great state of Georgia...it's supposed to be simple. The advert price includes all dealer fees except tax, tag,license and lemon law (if new) and government fees. It's by law, only allowed to show rebates or incentives EVERYONE qualifies for...not a minority group (military, owner, lessee, Uber driver, college grad etc). The advert price was one thing...I got a break down. Simple. Great! I'm excited. Next day, it's more and then all these fees were included. They want to charge me way more for a cash sale. Total is almost 3k more than I was told. When I said they were in violation of the FBPA and TILA he laughed "not many challenge that" and then said "not to say we're above the law, but we have 22 dealerships and we do this at all of them." I am sorely disappointed that they charge the unsuspecting public dealer, freight or doc fees in addition to their advertised price..which by George law, is supposed include all that. Georgia Department of Law consumer protection unit Auto advertising and sales practices enforcement policies:Section 6 B price representationSection 6 B special incentivesSection 5 principles and precedents I suggest you look it up online at georgia department of Law consumer protection.

ginamhadley

9 de ago. de 2016

Greatest vehicle purchase experience ever. Online sales and Finance did an EXCELLENT job...quick, hassle-free...they even delivered the car to my home free of charge!!! I know why they're called Five Star!!!

kierrasparks92

7 de ago. de 2016

The process of selecting my first car was adequate and done in a timely manner. The staff was very professional and not pushy in any way.

kknowles37

7 de ago. de 2016

I am very happy with my Veloster, it has exceeded my expectations! I will be encouraging others to visit Five Star Hyundai of Warner Robins.

bonairetop

5 de ago. de 2016

I met Shaun Browning when I first pulled up and he was extremely helpful, knowledgeable about the inventory, and was excited to help...but not pushy. When I came to Five Star Hyundai, it was VERY hot outside and he was more than happy to walk the lot (at my request) and look at cars. He was supposed to get off of work at 6pm but didn't leave the lot until I was finished at 9:30pm. I did not feel pressured at all to make a purchase that night. I was also extremely impressed with the Finance Manager and his knowledge of everything. Overall, I had a great experience and would absolutely recommend that my friends and family consider Five Star for their next purchase.

antstrong38

4 de ago. de 2016

Had a nice time looking for a nice ride with nice people it was like family from the start hydundai a nice company to deal wire thanks

boldbruce

28 de jul. de 2016

.Previous owner of a 2010 Santa Fe which saved my life in a highway speedaccident recently. It was my wife's vehicle so she looked around at other vehicles and dealers and decided on the Santa Fe. Would like to thank Jon and Paco for their outstanding knowledge and help in the purchase of this vehicle. Paco went beyond the norm to make sure my wife got the vehicle that she liked. Jon was very courteous and provided great after the sale support explaining to my wife the many options of the vehicle and setup for the first oil change along with setting up her Bluetooth. There is a great staff at Five Star Hyundai in Warner Robins. Keep up the good work.

donnalynn21

27 de jul. de 2016

Five Star Hyundai of Warner Robins is excellent. The sales and service departments are very professional and courteous. This was one of the best car-buying experiences I've ever had. I definitely recommend this dealership!

andria blackshear

23 de jul. de 2016

I sent Shemiah the info about the car I wanted and she delivered everything I asked for...thank u very much also Darnell worked very hard to get me a low interest rate and reasonable payment...thank u...I am a very satisfied customer!!! Proud owner of a 2016 Hyundai Sonata Sport

hai.tsao

23 de jul. de 2016

my wife and I had better purchase experience then both local Honda and Toyota dealer, we had been reviewing and comparing three different vehicles Santa Fe sport, RAV4 and CRV. We decided on the Santa Fe Sport due to the following reasons, price, 2017 model and local dealer service record. Mr. Brett Garman (5 Star Employee) was very helpful both before and after we purchased our Santa Fe Sport, taking his time going over the car with my wife and I. we would recommend this dealer to all my friends.

tranic86

22 de jul. de 2016

I would Buy again from Terrance Fannin and kerde evens.They were GREAT!!!! They got me everything I needed in my 2016!!! Friendly guys! I would recommend them to anyone I know interested in buying a car!

morrisfamily

17 de jul. de 2016

Brett did an excellent job as our salesman and found us the perfect car for my daughter. We will definitely recommend him to our friends.

eb.sweets48

16 de jul. de 2016

This was a great oppurtunity and they came through for me. The delivery was quick and knowledgeable of getting a car and i didn't take all day.

kyndallericabrazeal

15 de jul. de 2016

Jon did great he brought my car to my house a didn't disappoint me. He also made sure I understood everything about my purchase and if I had questions he got answers for me.

carsten.laballe

15 de jul. de 2016

I was pleased with the entire experience. Five star is a very professional and personable dealership. I would highly recommend them to anyone in the market for a vehicle.

Sean Cooper

13 de jul. de 2016

I waited six months to write a review of my buying experience at Five Star Hyundai because I wanted to see if they stayed true to their word. I've purchased cars from dealers in the past in which they say all the right things but then never deliver. That is not the case at Five Star Hyundai. I dealt with Brett Garman at Five Star and if it is up to me I will never buy another car from anyone else. He goes above and beyond for his customers. Brett Garman wants his customers to have a great buying experience and he will do whatever it takes to make that happen. I purchase my used Hyundai Sonata at the end of Dec. 2015. Six months later I am very happy with my vehicle and with the service I have received from Five Star Hyundai. I have all my oil changes done at the dealership. I'm about to have my oil changed for the third time in six months (I drive for a living). The service department is friendly and quick. I'm not a huge fan of buying vehicles, but Brett and his team made my last purchase a great experience.

Sean Cooper

13 de jul. de 2016

I waited six months to write a review of my buying experience at Five Star Hyundai because I wanted to see if they stayed true to their word. I've purchased cars from dealers in the past in which they say all the right things but then never deliver. That is not the case at Five Star Hyundai. I dealt with Brett Garman at Five Star and if it is up to me I will never buy another car from anyone else. He goes above and beyond for his customers. Brett Garman wants his customers to have a great buying experience and he will do whatever it takes to make that happen. I purchase my used Hyundai Sonata at the end of Dec. 2015. Six months later I am very happy with my vehicle and with the service I have received from Five Star Hyundai. I have all my oil changes done at the dealership. I'm about to have my oil changed for the third time in six months (I drive for a living). The service department is friendly and quick. I'm not a huge fan of buying vehicles, but Brett and his team made my last purchase a great experience.

lindsey.lindstrom11

7 de jul. de 2016

We are very satisfied with the dealership and the way they handled out purchase. We already have 2 referrals that plan on taking the 2 hour drive down!

jimmiebunnell

26 de jun. de 2016

I'm happy with my first Hyundai purchase and look forward for my wife lease to be up to get her in a Hyundai also. We'll be back in a couple of years when that time comes.

cmathis0

18 de jun. de 2016

Very happy with Terrance professionalism. Was not pushy he took his time and made sure we understood everything before and all our questions were answered.

lbroadna

17 de jun. de 2016

Great service from Shaun will definitely come back. He answered all of my questions and was up front with me. I Love my new car!

calvinwinston22

15 de jun. de 2016

Great dealership to purchase a vehicle Very professional help me get financing no one else would. I will be back to purchase Genesis next year

jdowns

9 de jun. de 2016

The staff at Five Star Hyundai of Warner Robins is absolutely AMAZING!!! Everyone was nice, kind, friendly and outgoing. My salesman, Terrence was the BEST. He took his time with me, examined my needs along with my credit abilities, he never made me feel uncomfortable, I never felt rushed, it was a great overall experience. I will most definitely be spreading the word about this dealership and its wonderful employees!! I have purchased many vehicles in my life time and this was the BEST car buying experience. Five Star Hyundai of Warner Robins doesn't get 5 stars from me...they rate alot higher than that!

reese.jordan23

5 de jun. de 2016

The staff was very Professional. Marcus, and Mike did an awesome job. They answered every question, and explained everything in great detail. I really enjoyed my experience there, and will definitely be returning there.

CyntheGranny

30 de may. de 2016

Shaun- Cassidy Browning was a great help explaining all the options and the warranty. I did not by a car but I would recommend this dealership to my friends that are looking . Great prices, great warranties and super customer service with follow up calls.

ben.riffle

28 de may. de 2016

I was happy with my purchase and Terrance Fannin was great to work with. He worked hard on the price, and bent over backwards for my business but was never overbearing. Pretty great experience.

drenasmith

26 de may. de 2016

I received great customer service from the moment I walked into the dealership. Terrance's cheerful attitude and warm demeanor made me feel more at ease with making my purchase. I will definitely recommend Terrance and the entire Warner Robins Five Star Hyundai team to all my family and friends.

bbarfield815

26 de may. de 2016

I give Shaun and the dealership 2 thumbs up!! One for great service and one for great pricing! I will send more people your way because I feel like I was treated fairly thanks!

ashnskeet

26 de may. de 2016

I was surprised how good Shaun Browning was, unlike the rest he was not too pushy! I guess after he showed me the Sonata Sport it was over lol. Everything I wanted in a vehicle!

kimroshelly

20 de may. de 2016

Shaun was very friendly! he got me excited about the car purchase, together he and my mom got a price that everyone as satisfied with!

jsandrenna

19 de may. de 2016

They were so friendly.. We felt right at home. They made sure we got the best and we left with the best .. I would recommend anyone to shop at five star hands-down!!

beckycollier11

19 de may. de 2016

Excellent customer service and very fairly priced vehicle. Only took about an hour to completely purchase the vehicle and walk out the door. Couldn't ask for a better dealership to work with. Would definitely recommend to friends.

gerold7

18 de may. de 2016

It was a pleasure dealing with Shaun Browning and Robert Gibbs on the purchase of the new vehicle. After explaining our budget and the one must have option; Shaun assured us that the dealership could have a Sunroof installed on the vehicle we chose. That allowed us to select an SE model with a lot of cool features without going into the limited model price range. The feature was installed within a few days and we are more that satisfied with both the fit and function.

taxdaddy

5 de may. de 2016

I had a great overall experience with 5 star Hyundai dealership in Warner Robins. They helped me through the entire process making it painless. I would recommend them to anyone. I would recommend my salesmen, Shaun Cassidy, as well.

big Jesse

28 de abr. de 2016

I am pleassed with shaun browning because usually salemen give me the run around but he did not..Gre a t job see you three years

Jonnygrngiant

26 de abr. de 2016

Great customer service was great. Didn't buy but sure to be back. Shaun was very helpful with his knowledge and experience. Kudos to the staff at five star

k&t

26 de abr. de 2016

I bought 2 vehicles from them 2 days in a row, April 21 & 22 2016. Once vehicle i had a trade in with. week later I get a call to come back in as the paperwork needs to be resigned for one of the vehicles. Then a week later yet again get another phone call that something wasn't filled in right on their end and I had to go back yet again to resign the paperwork. I bought in GA because my wife and I are there for a couple months and our residence is Nevada they said that is no problem to register it in Nevada. So almost a month later i notice my trade in has not yet been paid off..called dealership, they would look into it and call back by end of day..well next day comes and no call back so my wife had to go in and find out the problem and grab the paperwork for a 3rd time for me to sign and had to make them figure out why the trade in is still not paid off, after they had to search for someone who handles that, found out it was just sitting on someones desk not getting paid off. Next, get a phone call from Nevada that they didn't show we traded in our other vehicle with dealership so we were about to be charged a no insurance fee because we cancelled insurance on the vehicle we no longer had. I finally proved it was traded in, then they inform me as well that the dealership did not pay enough to cover tax title and registration, like $270 short. Call the general manager, not available left message, no call back that day, call again next day again not available left message, called later and finally got him he said he let it slip his mind to call back..then says he will call back Monday morning by 11am..well of course no call so call the GM and he is busy, left a message...nothing call back at 7:30pm he is with a customer he will call back. It is now Tuesday and do you think i got a call back yet?....The customer service was great while there buying the car, the sales man was excellent but after the sale happened and our problems began it has been quite horrible. Also on both Vehicles the tires were low, they filled it up said tires are good but guess what...tires keep loosing air...go figure still trying to get in touch with them but I will never see a five star dealership ever again and neither will anyone that we know.

lolitagresham

24 de abr. de 2016

We have found our new home to purchase all of our vehicles and we will purchase from Brett Garman evertime knowledgeable, honest, no pressure with a great sense humor Brett made our day fast and fun

jermilla16

23 de abr. de 2016

Brett went the extra mile to help me get into a car that's safe, and reliable I love it . Most definitely will tell people about my amazing customer service I had

sergiotrevino5

23 de abr. de 2016

I will work with Brett from now on for all my vehicle needs and will let all my family and friends know. No pressure great service

talligood0

21 de abr. de 2016

My salesman Jon Lockhart and Steve were both very friendly and helpful. The only problem I had was waiting to get into the Finance Office and being able to convince the Finance Person that I did not want to upgrade my warrenty.

ms.realistic26

20 de abr. de 2016

I was very pleased with Shaun Cassidy Browning and his professionalism he was very thorough and he found the right vehicle to meet my needs. I should've came to five star years ago!

felixonealcarter

16 de abr. de 2016

Hey if you are reading this and need a vehicle. Ask for Shaun Browning at Hyundai! He knew the product, explained everything, and made my family comfortable the time we were there! He was exciting and picked my spirits up when I was in doubt! Go see Shaun! Thanks Five star you have a great ONe!

kyndallericabrazeal

16 de abr. de 2016

Very happy about the purchase I made.Chris help me pick the right vehicle and he made the experience great. I will recommend Five star to anyone who wants a great experience.

eosmith

12 de abr. de 2016

I shopped for my Genesis Coupe by looking at online dealer inventory listings for the Southeast. I found two dealers with the exact car for which I was interested. I purchased the car from the dealer with the best price.

william.mccomb

9 de abr. de 2016

If you need a great car at an great price go see Brett Garman at Five Star Hyundai and save your self some time. The folks at Five Star Hyundai will make sure you leave satisfied and happy.

belladiva707

1 de abr. de 2016

Chris Wade worked above and beyond to get the right car in my favorite color blue for me.He went to another city to find my car because I wanted a certain shade of blue or I was not making a purchase. He came through for me. Excellent customer service.

jodye1966

31 de mar. de 2016

We love our vehicle! thank you Brett Garman for A wonderful experience and for teaching us all the things about our new car !! It was a pleasure working with you and the purchase of our vehicle

simpletona700

30 de mar. de 2016

I've done business with the same sales person for my last 3 cars. I always leave with a smile and the car I want.

troyf9

28 de mar. de 2016

Friendly and courteous staff. Jon Lockhart is professional, knowledgeable friendly and courteous. I not sure why the finance department was looking into financing (5 Credit report inquiries on my report) when I was adament about using my own.

llindsey2008

24 de mar. de 2016

Great experience at five star. I have bought 3 cars from five star. Very excited about this one! Can't wait to enjoy my car

adf.edmondson

18 de mar. de 2016

All personnel were very kind and helpfulfrom the first phone call to the end of transaction. I have recommended Hyundai to other people who are interested in buying a vehicle.

tacticalraver

16 de mar. de 2016

If you are looking for a car or SUV, This is a great dealership to consider. This is absolutely a hassle free dealership! Ive been to other five star dealerships over the years, And I've felt the high sales volume pressure from the salesman. almost forcing you too buy the car right then and there. over all great dealership.

gage32706

14 de mar. de 2016

Great experience and Christopher Wade was the best car salesman I have ever dealt with. I would definitely come to him again and will recommend him to other potential customers.

haleyrgreene

14 de mar. de 2016

I am very satisfied with the service and sales at this establishment. I will being coming back for future purchases. Thank you to all that helped me with the purchase of my new car.

rpstutts

11 de mar. de 2016

We went to the dealership we bought our old Genesis from in Columbus and they couldn't come close to finding us a deal. Their service department was excellent so it was disappointing. Then I found Five Star through USAA. We drove away in a car of our dreams! Amazing!

share542002

11 de mar. de 2016

My compliments to your sales staff. We purchased our first Hyundai from FIVE STAR HYUNDAI, from Terrance Fannin. We were very satisfied with his service and he and the satisfaction with our Hyundai was the reason we returned. At the time we returned, we could not find Terrance's name, so we did not know who to ask for. When we contacted Five Star via email, we made contact with Christopher Wade. He was very friendly, capable and helped us find the exact car we wanted. Both of these gentlemen gave us superior service. We would definitely recommend either salesman, and FIVE STAR HYUNDAI to anyone inquiring or looking to purchase a vehicle. We are satisfied customers, the first and second time around. Thank you FIVE STAR HYUNDAI!

Kristen

16 de feb. de 2016

I want to let people know that Shaun Browning is a great salesman ! My credit is challenging I couldn't buy, But the information he gave me was good I had a reality check. So atleast im on the right path and i will be back within 2 months to buy this time.

alex

14 de feb. de 2016

Shaun Browning has the best attitude i ever seen! He stays positive and he will motivate you. I will send my family and friends to him ! Sometimes buying a car can be a drag of time but he was entertaining while we were there thx.

kaleb

14 de feb. de 2016

I really like my salesman Shaun Browning. He has alot of energy and at the same time he listens!! I will be back when i get my tax money.

Chariseskylar

13 de feb. de 2016

I would like to thank five star for helping me get a car the sales manager I dealt with was a very sweet man and had great customer service THANK U MR. BRETT

kenny

10 de feb. de 2016

Shaun Browning was good did his job. My credit stink so I couldn't buy, but he did a good job explaining why. I will try again in six months.

VLW819

9 de feb. de 2016

Keep the best qualified people to serve people in car buying experience. I had a enjoyable experience. The salesman understands the best way too make a purchase less stressful experience.

mike

9 de feb. de 2016

My salesman Shaun Browning was great, I am glad it didn't take all day and everything was straight to the point!

js1289

6 de feb. de 2016

Shaun did an amazing job helping us purchase 2 vehicles. He was not pushy and listened to what we wanted. I would use him again if we had to purchase another vehicle. He made the experience enjoyable. I would highly recommend him.

Luke Stuckey

6 de feb. de 2016

Had Shaun Browning as sales associate. Incredibly nice and knowledgeable. Willing to work with you to find the right deal. Made the experience fun. I would come back to buy again.

WAYNELETTICE

3 de feb. de 2016

Very pleased with the way I was treated when I expressed an interest in the 2016 Azera Limited. I had done a lot of research and the vehicles and decided on the Azera vs the Genesis. Since I was pretty familiar with the Azera, drove it and checked out all the bells and whistles, I was satisfied with the vehicle. I took it home so my wife could drive it, she did and felt very comfortable with it. I was more interested in the safety features and as a senior citizen, feel much more comfortable driving long distances. I value input from the mechanics that service and maintain the vehicles and find them very interested in how I feel as an owner.

Ronnie

3 de feb. de 2016

My salesman was Ayanna, and her knowledge of the vehicle I was looking for was exactly what I was expecting from this company. Ayanna was very professional and greeted me with a firm handshake and a smile. I felt welcomed and ready to make my next purchase.

MANDI639

2 de feb. de 2016

Everyone was very nice and helpful. I am a returning customer and had a very good experience both times. They worked with me to get me where I needed to be for this purchase with no hesitations. I would recommend Five Star Hyundai of Warner Robins to my friends and family.

yasminteague

30 de ene. de 2016

Great Service, very knowledgeable employee! Will definitely be coming back! And referring friends and family! Thanks for your very professional help Marcus Nottingham. Job well done

LEAVITTFAM4

27 de ene. de 2016

it's a great car and great mileage and runs great! Very impressed with the newest model. the salesperson was very nice and knowledgeable for the most part.

kevin

24 de ene. de 2016

You guys didn't play games this time and gave me the correct price, and my salesman SHAUN Browning actually knew what he was doing! Good job yall!

john

24 de ene. de 2016

My salesman Shaun Browning was great! He new all about the Elantra and had good energy! I was surprised. Kinda had fun this time! Thx!

ron

20 de ene. de 2016

I want to thank my salesman Shaun Browning. I could not buy but he gave me the knowledge i need to make my future decisions. When i can i will buy from him and will send everyone his way. Thank you!

lisa

17 de ene. de 2016

Shaun Browning was my salesman he was excited and very friendly. Unfortunately i couldn't buy but for anyone that is looking he is the ideal salesman.

Joel

15 de ene. de 2016

I am surprised usually busing takes all say and I get the run around. That did not happen today I am happy. SHaun browning was great today thanks!

Dana

15 de ene. de 2016

Shaun browning was great showed me all about my elantra I will buy all my vehicles from him. Thx fivestar!

BERNARD.CHAMBERS

14 de ene. de 2016

Five Star Hyundai Warner Robins Ga. is a great place to buy a car with ease, and the people are friendly and nice to deal with.

Joanna Kelly

14 de ene. de 2016

Shawn Browning was a great salesperson, he helped me understand everything in the deal.I told him what I was looking for and he found it.

Taylor Turner

14 de ene. de 2016

Shaun Browning was a very great salesperson ! He is a great person he definitely made me smile !

D_FOX5

11 de ene. de 2016

My car salesman Shaun was great was friendly, gave me multiple options and we were out of there in 2 hours!, I love my Sante fe!

Sammy

3 de ene. de 2016

My salesman Shaun Browning was great. Whole staff was friendly. Shaun made us feel like family everyone should buy from him, thanks five star.

mike

30 de dic. de 2015

Thanks to Shaun Browning i have more knowledge about buying a car. I had no clue how bad my negative equity hurts i now know its best to put down a down payment and to pay on time everything counts. Thanks for the info and knowledge, i will see you next month.

kortney

29 de dic. de 2015

Shaun Browning was nice tried to help us. I recommend him to anyone we couldn't buy because of credit but wasnt a waste of time.

jason turner

26 de dic. de 2015

I would like to say my salesman Shaun browning did a great job he did not give up on us! I really needed a car he was patient after trying 3 people and coming to the dealership twice i got a vehicle.

shakina joseph

22 de dic. de 2015

I would like to thank shaun Browning for not being so pushy, i feel like we cruised through the whole process. I will recommend him to all my family and co workers good job five star.

HALL_TRINAM

19 de dic. de 2015

From the moment we arrived at the dealership we had the time. Fun no stress and all of our needs were met and they even helped us save money. Very happy will purchase from here again

DONNA.BURNER

19 de dic. de 2015

From the moment meeting Brett we felt like family and that he really cared about our situation, our purchase here was the best experience we have ever had purchasing a vehicle, he showed me how to operate all the functions, we came back couple weeks later and purchased another Hyundai for our daughter second time was as awesome as the first, we will send everyone we know to five star warner robins Hyundai,

TESSASUECANTRELL

18 de dic. de 2015

Thank you Brett and Five Start for all your help. I recomend going into FiveStar Hyundai and asking for Brett. He treated me great I will purchase another from Brett.

JWBRODY50

16 de dic. de 2015

Great job everyone at five star Warner Robins Hyundai. Will send everyone I know to buy a car from Therese guys great car great price great staff

BPT115

15 de dic. de 2015

It was a simple process, and the customer service was great.I will more than likely buy another car from them in the future when I need a new car.

david

12 de dic. de 2015

The entire staff is friendly, especially the guy who helped me, shaun browning. I walked in everyone spoke showed me his office i had my approval the process was short and sweet first time leaving a dealer without a headache so thanks!

mario

8 de dic. de 2015

My salesman was good. Did great job explaining my Elantra with the tire mobility kit. It was way better than just seeing pics online. Shaun Browning is a great salesman wish him the best Im sure he will make other customers happy. If someone needs a vehicle I will surely send them his way!

cassie

6 de dic. de 2015

This review is for Shaun Browning. the only reason im posting is because if feel like. This is the first salesman ive talk to that was honest. He didnt waste. All my time he was straight forward. I was not able to buy but atleast he didnt make me wait all day to tell me!! I respect that and if anyone needs a vehicle i will send them that way he is a good guy

Gthutch

2 de dic. de 2015

Very nice and honest was a good experience in getting my car and you can not beat the low price anywhere this is one of the best dealerships we have here in Warner Robins

DAVID.CARPENTER52

2 de dic. de 2015

I have always dreaded dealing with dealers when buying a car. Something would always happen that would dampen the experience. However, I can truly say that my experience with Five Star Hyundai changed all that. Paul McIntyre was a pleasure to meet and work with. He was very attentive and listened carefully to what we were saying. He never tried to apply pressure to us for a decision to buy. He very calmly sold the vehicle, dealership and himself. We purchased a Sante Fe and truly love the vehicle. Would highly recommend anyone to consider Paul and Five Star for their next car purchase. We will definitely return to Five Star in the future!

Dean

30 de nov. de 2015

I bought two Genesis cars with Terrance as my sales person both times. Terrance took a good deal of time showing us all our options and pointing out features that helped us decide. Terrance was/is a straight shooter who does not play games. Very easy to work with and was willing to stay late after hours to take care of us and follow up with anything we needed. I highly recommend Terrence to anybody looking for a Hyundai (I also LOVE the cars).

KARLDORSEYJR

24 de nov. de 2015

My salesperson, Brett, was very easy going and did not pressure me into a purchase. He knew when to give me space and when to tell me more.

CUBCADET86

20 de nov. de 2015

we felt like family the moment we met Brett, we were unsure the exact fit for or needs and in less than 90 minutes we were on the road in our new hyundai santa fe sport, exactly perfect! best car buying experience I ever had.

KarenM411

8 de nov. de 2015

I am a retired business woman who worked for large corporations in the US and was transferred to new towns and company branches many many times over the years. This, of course, meant dealing with new car dealers and car service provides over and over again. In all those years and changes, I have to report that Mike Heard is the Best of my experiences with dealer service departments. He takes an interest in your needs and questions, works on fixing my needs, is patient, goes over an above any experience I have had in all those years. Provides information and service in an extraordinary and friendly way. Makes me feel like I am the only or most important customer of the day.

THE_GRIDER_FAMILY

4 de nov. de 2015

Awesome customer service and phenomenal work eithic displayed by Mr. Garman. He made us feel as if we were a team, in purchasing our vehicle. It was never a moment where we felt uniformed or misguided. He was clear about all of the information regarding our vehicle. He also shared very important life lessons to help us get on track financially, that i will forever cherish. He made us feel like family. Thank you Brett for all that you have been and continue to be to our family. You are more than a salesperson, you have become a friend. We are forever grateful for meeting you. You deserve to be promoted, your reputation preceeds you. I'm sure you are the best asset to your company that any employer could ever ask for.

DARIENPEREZ123

2 de nov. de 2015

The ship was amazing and I would really recommend t dog to anyone looking to buy a car. The place was nice and everyone was very helpful

TIMRACEY87

2 de nov. de 2015

Excellent experience. I've bought two cars here and each time it has been great all around. I look forward to buying my future cars from both Hyundai and Five Star.

JanceeO

1 de nov. de 2015

My experienc at five was great and my sales dealers "ms Erin Robin " has been very wonderful and very polite if is anyperson who is looking for their perfect ride look for Erin she will help you.

Lithonia_Gs

30 de oct. de 2015

Erin Roberts IS the reason we purchased from 5 Star Hyundai. My bride and I live in Lithonia, GA and drove 2 hrs just to buy this vehicle from her. From the moment Erin followed up on my internet inquiry, she worked tirelessly to ensure that all of our questions were answered and that we were taken care of throughout the process. The website only had two pictures of the car so Erin sent me several pics herself. She even followed up with us on her day off.She personally took the vehicle out for a test drive on our behalf and provided immediate feedback since I could not be there at the time. When we came for the test drive, I found all of her feedback to be completely truthful. She and the finance manager even stayed late on the day we were to pick up the vehicle. To say Erin went above and beyond would be an understatement. Don't let distance keep you away. Go see Erin Roberts!!! You won't be disappointed. Tell her Jeffeory & Ramona sent you.

Zharris07

27 de oct. de 2015

Called and scheduled an appointment when I pulled up the mechanic Michael hardy met me in the parking lot told me how long my wait was and showed me to the waiting room came and got me when he was finished showed me everything he did and even showed me what my oil looked like great experience

RachelC

26 de oct. de 2015

I would urge anyone looking for a great deal on a vehicle to contact Paul McIntyre at Five Star Hyundai. Paul listens, works relentlessly to help get you in the vehicle you want on your terms, and genuinely cares about his customers. I will never buy a car from anyone else again. Paul will get you the best deal he can regardless of your situation without judgement or pushy sales tactics. As my grandmother used to say, "that Paul is good people." By the way, I LOVE my new car!

Air Force Guy

25 de oct. de 2015

I am not easy to deal with but Erin Roberts actually made me smile while buying a car for my wife My wife liked her immediately and I did too when I saw how professional and knowledgeable she is about her Hyundai product. Anyone that wants a car, GO SEE ERIN ROBERTS!!

trey

25 de oct. de 2015

Shaun Browning did a great job, my buying experience was great! He wasn't too pushy like the rest i really felt he knew everything about the elantra. I will send all my friends to hjs dealership i seen his stars he deserves sales of the month!

Jerry

25 de oct. de 2015

Shaun Browning was my Salesman he was great with good advice. I recommend him to anyone. Unfortunately I couldn't buy but when i come up with the money i will be back and Shaun will have my business, he is the only salesman i've met That i feel i can trust.

Djarvisga13

20 de oct. de 2015

My experience with Paul McIntyre was over and beyond. Would highly recommend to anyone to buy from Paul. I came in to just check out my options and before I knew it, I drive off in a brand new car one that I am in love with. I haven't felt such emotion for a car since my car I had when I was 18. Paul got me to where I needed to be with my monthly payment and was very patient with me with all my questions. Extremely friendly and truly wants to help his customers when they walk through the door. Go see Paul and tell him Donna sent you!

kelli

20 de oct. de 2015

Shaun Browning is very funny very smart he didnt play with my mind i actually enjoyed buying a car this time he was great whenever i do hear someone needs a car i will tell them about shaun

Travis

14 de oct. de 2015

i was kind of upset because i did not leave with a vehicle but i did learn alot my salesman Shaun browning did explain to me. very well and i felt he had my back during this process so yes when my situation gets better i will be back because of Shaun i been to 3 other lots he was the only one who actually care. thx

johnjohn

12 de oct. de 2015

my salesman had a great personality and did a great job with helping me. i honestly had no clue in whichcar to get. he asked about 10 questions then all i know i was test driving a charger. he made me feel good about my purchase. I think i had the best sales guy so i would have to say Shaun Browning was great and professional i will send anyone looking for a car to him!

DEDE04

7 de oct. de 2015

A very rainy dreary Friday brought me to Hyundai and Paul McIntire in Warner Robins, Ga.I drove away in an automobile that Fits me.My experience with Paul and the other members of the Hyundai team was the best.Paul asked, Paul listened and then Paul delivered. His personality, customer service skills, will win him and the Hyundai team many many Happy customers.

VIRGINIA.ZEIGLER

7 de oct. de 2015

I found everyone I dealt with kept their commitments,were honest and direct in their discussions, and followed through on promises made. Patiently answered questions with over-selling. I felt they genuinely were matching my needs to the car and options I wanted. I drove away with exactly what I had hoped for and for the price I felt was fair.

ALAN.STEED

6 de oct. de 2015

Five Star is the place to shop. I was very pleased with the entire experience. I look forward to a long relationship. Paul and Erin were the dynamic duo. It was obvious they love their jobs. A+

Conquerer

6 de oct. de 2015

Erin Roberts is one of the best automotive sales reps I've ever had the pleasure to deal with. She is passionate about her product and properly serving her customers.

Happybuyer

6 de oct. de 2015

Erin Roberst is the one to help you on your next car purchase, you can't go wrong. She is knowledgable, kind, efficient and she really cares!! Ask for Erin next time!

jeremy

6 de oct. de 2015

I recently went on a shop around looking for a new car after my transmission went out on my old van and I wanted to know exactly what I was buying and I believe that this was my 4th or 5th dealership I went to. I was amazed at erin's product knowedge and calm demeanor (not pushy at all) I knew that this was where I want to do business and I drove out of there with a brand new 2016 sonata and I couldn't be happier! Go see Erin!!

BullyT

6 de oct. de 2015

Erin Roberts is an asset to this place. She answered all of my questions and provided the needed information to make the best decision for me and my family when I find myself I the market for a new or preowned vehicle in GA I will go see Erin

joseph

5 de oct. de 2015

i came in expecting the worse because of the past. shaun browning told me this time it would be different, im glad i trusted him. although it took me awhile to figure out which car i wanted with his help and pointers i did leave the dealership happy and satisfied. thx i suggest Shaun for anyone!

The dude

4 de oct. de 2015

Erin Roberts was very fun, respectful and informative. She is, was and always will be my sales professional. Even though I wasn't ready to purchase I know when I am she will be the one I want to help me purchase my new ride

SPURVIS00

28 de sep. de 2015

So glad I came here to buy my first car. The sales person was very nice and helpful and found me exactly what I wanted. I couldn't have asked for better help or car!

KIRKLANDISAAC

28 de sep. de 2015

I was very satisfied. The purchase was very easy and the salesman was very helpful. I would come back for my next purchase. Thank You

Hybrid

27 de sep. de 2015

Mr. Mike the Service Manager is an asset to Five Star. Friendly, Professional and is the reason I bring the car in for maintenance. The car is ready when it is promised, if there is a delay he will notify you.

EAGLESNEST12

25 de sep. de 2015

Service manager Mike Heard gave me the features on the new 2015 Sonata several months ago when I had my 2012 Sonata in for servicing. Based on this knowledge, I knew I'd be contacting Terrance Fannin when I was ready to purchase a new Sonata. I decided on the Limited Model, with all the extras, and Terrance was more than happy to explain all the features to the wife and I. Mr Heard and Mr Fannin make a great team--on a scale of one to ten (with ten being the highest)--I rate them a "TWELVE".

DUFFEY7

23 de sep. de 2015

Far exceeded our expectations in terms of entire experience. Especially how Terrence worked with us to meet our requirements and satisfaction. Also, the young sales manager was very nice and informative and very receptive to our concerns. He as well worked with us to meet our needs resulting in outstanding customer service. You should be proud of both these individuals and they are a credit to your team.

JDBRYANT1984

23 de sep. de 2015

Sales person Brett Garman very professional help me get a much better car then I ever thought I could own. He is the beat. I will purchase another from him and Five Star.

wolfwhisper

23 de sep. de 2015

Yes i would highly recommend 5 star Hyundai , the sales Person Ayanna Freeman was pleasant and friendly and help with everything i was want in this purchase cost, when payment was due to the monthly payment, she was spot on with all this and new all the features of the car and explain each..it made my experience very enjoy and since i loss my last car to a wreck maybe this stress free..This is my second Hyundai and my next car again will be a hyundai and bought from 5 star Hyundai and hope when I do Ayanna freeman will be the one to help with that purchase as well.

CBARONI

15 de sep. de 2015

Everything was very good. I don't recall all the names of the managers and finance people but they were all very nice. Ayanna Freeman was very good to deal with.

BILL_SANDERS2006

15 de sep. de 2015

Got a good deal on a good looking car! I look forward to dealing with them again in the future! Very friendly atmosphere and professional sales staff!

JPOSEY0

9 de sep. de 2015

Shaun was very knowledgeable about the product and never tried to push me into a vehicle I was not interested in. This is the second vehicle I have purchased from this dealership and won't be my last.

DES3223

9 de sep. de 2015

best automobile purchase ever made, Brett is by far the best, most honest salesperson ever met i will use Brett again when in need of a new car

Amarie83

8 de sep. de 2015

I went to Hyundai and had the best customer service and the sales team was totally awesome! I was waited on by Shaun Browning. I must say he was extremely helpful and patient. Shaun found me a beautiful car that met my needs and price range. I walked out the dealership with my first brand new vehicle and I have Shaun to thank as well as Hyundai for allowing me to do so. I highly recommend anyone to purchase a car Hyundai! Keep up the great work

KELVINGT123

26 de ago. de 2015

Excellent experience. Thanks to the staff I had probably the best car shopping experience to date. There was a good mixture of professionalism and family feeling.

STACEYPOSEY1

20 de ago. de 2015

Great experience , and I have a great car ! Love it!!! I have been recommending the Elantra to everyone . Heck we bought 2 in a week ?? Go ??????????!!

DEMAINE.MILBACH

19 de ago. de 2015

Mr. Shaun Browning was a pleasure to work with. He was articulate and professional and fielded all questions in a timely and honest manner. During the closure on my new vehicle Mr. Scinto was knowledgeable and efficient with the paperwork. Great Job by All!

CORY.DRUMMOND

11 de ago. de 2015

Searching for vehicles is easier now than ever using the internet and all the resources that come with it. I used a third party site to find a certain car on cars.com and found an amazing deal. After calling Five Star Hyundai, I spoke with Terrance Fannin. He assured me that the priced vehicle on cars.com was indeed the advertised price of the vehicle. The next day, I traveled 2.5 hours to purchase this vehicle only to find out that the price over the phone was too good to be true. I was lied to over the phone and the vehicle I spoke about was a few thousand more than promised. I negotiated for a fair purchase price and purchased the vehicle only because I did not want to waste my day.

Dr Rhonda Thompson

11 de ago. de 2015

I bought a 2011 Genesis Coup in 2011. I even bought the maintenance agreement that covered the first 50,000 miles. At 75,000 miles the timing chain slipped and the valves blew, requiring a new engine. Mike Heard, the service manager first tried to tell me that the car had been submerged in water. That was ludicrous! It HAD sat in the rain with the rear window not completely closed. And, the taillights leaked in strong rains - like others have noted on Genesis reviews (common problem with this car). Once THAT did not pan out, the next reason to reject my warranty claim was because the oil receipts that I turned in were 'bogus'. So, from 44,000 miles to the 75,000 were in question. I had a patient that changed my oil at an auto body shop he worked at - as well as a few receipts from another oil change shop. A fax was sent to the Hyundai rep from the service manager (I have a copy of this fax) stating that my receipts were bogus. THEN, when that seemed like a dead-end, they decided that the after-market air changer was the cause for the engine's failure. Hyundai stated the warranty had been voided by this after-market part. I truly believe had I taken this car to a different dealer the outcome would have been far different. Mr. Heard had decided from the day I called to tell him I was towing the Genesis to Five Star that he was NOT going to fix this car under the warranty!!! He told me that in 15 years he had NEVER had the timing slip on these cars - that just was not a problem this car would have. He made that statement and then backed it up by creating every excuse possible to negate the claim. BEWARE!!!! The warranty is worth only the paper it is written on. Most of the time, my stuff craps out just AFTER the warranty expires!!!! In this case, the warranty was in effect but Five Star along with Hyundai have refused to honor this warranty!!! I will NEVER buy another vehicle from ANY FIVE STAR dealership. PS I have previously bought several cars from Five Star. The sales staff is great but what good is that if when trouble strikes, there is no follow-through?????

Nickoross

10 de ago. de 2015

My experience at Five Star Hyundai was top level. The sales person Shaun was very patient and listened to us. I have been to many dealerships and none of them beat the warm feeling I got from my sales person and the rest of the team. I highly recommend going into Five Star. They are not pushy, and trust, you will be satisfied. Thanks Shaun.

PAJWRAY

10 de ago. de 2015

Every moment at WR Hyundai we felt like family. We will return for our next new car here at WR Hyundai. Everything went perfectly great.

BUDDHABUDDY

7 de ago. de 2015

This is only my second Hyundai, but I anticipate another one in the not too distant future. I am 100% sold on the Service Department at this dealership (Mike Heard, Service Mgr.) and benefited from dealing with a very knowledgeable and interested salesman (Brett Garmon). Their professionalism accounts for another trade here within the past three years.

MISSJ_2005

6 de ago. de 2015

I would go back again! Everyone was helpful! From the receptionist to the car detail workers! They helped me stay on my price range and I got what I wanted!

Brittany1215

31 de jul. de 2015

I bought a hydunai elantra from Shaun browning about a week and half ago it was a great experience I would definitely would recommend five star hydunai of Warner Robin's

griggs14

30 de jul. de 2015

Love the car so much. It rides great and very smooth. Great on gas. Service was great as well. I will recommend anybody to come get a car from here!

mike

30 de jul. de 2015

I seen a car online, went to the dealership to purchase and Shaun Browning helped me. I am happy because i felt this time i wasnt getting the run around and finally bought a car in less than 8 hours!

DIXIEALSO

28 de jul. de 2015

Very pleased with staff. Very good experience. Very happy with price of our vehicle. We just love this car. It has all the bells and whistles and is a very classy looking car. The best part is that you get all of this for a very reasonable price.

WILSON_ALBERT

28 de jul. de 2015

I purchased a new car for first time Terrance was for helpful he showed me everything inside my new car and the service manger gave me alot nof info as well

JTRUSSWR

27 de jul. de 2015

Great place to buy a car in Warner Robins give these guys a try . Have your facts and figures down on the car you want and be ready to negotiate

ASHLIEMARSHALL

27 de jul. de 2015

We were in an unfortunate situation where we were replacing a brand new vehicle that had been totaled by a drunk driver. Terrance and Five Star Hyundai made that replacement tolerable and we absolutely love our new vehicle!

Lisa123

19 de jul. de 2015

I was very nervous about going to the dealership but Five Star Hyundai and Ayanna Freeman made it very easy and comfortable. I got a 2014 Nissan Sentra in 2hrs flat. I love my new car.

Nikairz

16 de jul. de 2015

I just got one of the best experiences with a salesman at Five Star Hyundai. His name is Sgawn Briwning. Thanks for your patience and help!

SYL7790

8 de jul. de 2015

From the time I entered the dealership until the time I drove away in my new car, I kept thinking when is the negotiation going to start about the type of car I wanted and could get. It never happened. The Salesman Brett Garman was very helpful in introducing me to the variety of cars on the lot. He offered to allow me to test drive whatever I was interested in. His mild manner and knowledge of people made me very comfortable and it didn't take me long to choose a car. I recommended 2 more people to FIVE STAR HYUNDAI.

TANYA.RADISICH

5 de jul. de 2015

I purchased a 2016 Elantra from Shaun, and he was very helpful in the whole process! He's very personable, and he did everything he could to get me the best deal! I like how Shaun made sure I got exactly what I wanted.

Dianesomewhere

2 de jul. de 2015

Stephen Palma talked with me numerous times, we got together for him to show me several cars, he was not pushy but very informed and got all my questions answered, I ended up getting the car I originally wanted by continued communication with him through the dealership.

shadow64

30 de jun. de 2015

I am a retired military veteran who currently works for the Red Cross. I went into the dealership to buy a car because of the great warranty and gas mileage. As I travel a lot I briefed the dealer that I would like 2 years of oil changes and an extra year of satellite radio. In addition, I wanted an actual spare tire and a spoiler. The salesman agreed and we made the deal about 3 1/2 months ago. As of today (with at least 7 visits to the dealership and the same in phone calls (many not returned) I have the spare tire. The spoiler has not come in? And the salesman now says the satellite radio was not included even though they have said numerous times they were going to get it paid for. I love my car and have purchased Hyundai's in the past but this salesman and the dealers shady ability to provide the items promised puts the entire organization at risk. If they are will to lie and disregard their end of the bargain after you bought the car then there should be some type of action taken. I have left a message for the General Manager but he has yet to return my call after two weeks. I will try again today.

FREEDOMTREELESS

24 de jun. de 2015

I was astonished at the deal I got- best deal I've ever gotten on a new car!! They sold me a car for less than sticker price despite my trade-in being worth $6000 less than I owed! I love my new Sonata and am very happy with my purchase.

CLIFF.ATCHLEY

24 de jun. de 2015

I was very pleased with the service I received at Five Star Hyundai. Specifically, I completely enjoyed my salesman Brett Garmin. He was extremely personable, professional, and definitely familiar with the Hyundai vehicles. He had the answers to all my questions. If you go there, request Brett!!!!

TTFUDGE

23 de jun. de 2015

Terrance Fannin is an awesome salesman. I would definitely recommend him. He is very professional, friendly and knowledgeable. Everyone at Five Star Hyundai was professional and friendly. Mike Heard is a great service manager. I was very impressed with everyone.

Gabe and Amanda

20 de jun. de 2015

I had been searching for a good SUV for a couple of months, I had found one online and then called and talked to Pam Johnson, she connected me to Brett. The original suv I found online was sold but he helped me with getting another one that was just as good. I had to take the car back the next day so Brett and I could figure out the Navigation on it.. but it is awesome and my boyfriend is learning to drive it pretty well.

REGINA.CHIVERS

17 de jun. de 2015

They worked extremely hard to get me what I wanted not What they wanted me to have. Even the managers were very involved! Best experience ever

Ashley8nicole

11 de jun. de 2015

Shaun-Cassidy Browning was very adamant about getting us in! He assisted us in getting my new car and made the experience a pleasure! I am very satisfied with my car after getting it from the five star Hyundai in Warner Robins and I definitely reccomend it and Shaun as a sales man!

DIRTYBEASTER

10 de jun. de 2015

I had a great sales person. That tdog was great! I would tell all my friends and family to come here. Thank you so much for helping me.

GILLJ59

31 de may. de 2015

Sales staff very friendly and inventory is great. Wasnt very happy with the delivery of my vehicle but the GM did a great job of having someone redeliver the vehicle who did an excellent job. Didn't feel I got a very good price for my trade in.

Deb and Sean

21 de may. de 2015

How many times can one do business with a service department at an auto dealership and have the most fantastic experience, EVERY TIME. Not just the first time, but Every Time. My experience with WR Hyundai Service Department no matter which car I bring is always top notch. Everyone greets me by my name and welcomes me as if I'm part of the family. Mike Heard and his team are polite, respectful and eager to do the right thing every time. Yes, not just the first visit, but every visit! The comfort I have with Mr Heard and team made them my first thought when a neighbor needed help with her cars, and neither of them Hyundai's. If Mike and his team can handled it.he'll tell you..Come on In. If not, he has no difficulty, referring you for a solution. I would strongly recommend 5 Star Hyundai as everyone's first try. They'll do an oil change on any vehicle you have!! And yes, they'll do more!

RoniTom

4 de may. de 2015

Purchased a 2015 Hyundai Sonata Hybrid. This has been the absolute best car purchase I have had in a large number of years. I worked with Terrence Fannin. I appreciated his confidence and knowledge of the Sonata as he was very careful to fully explain the various aspects of the car. He did not pressure us as we discussed the cars price and our trade in value. He thoroughly explained the various cost areas (MSRP, discounts, trade-in, taxes, etc.) and allowed us to make our decision. In addition to Terrence, the finance manager (John Scinso(?)) provided a great experience in what has in the past a tiring and frustrating activity. John got us in and out in a very short time while still explaining all aspects of the "signing" process. All in all, I'd rate this whole experience as a 10 and would highly recommend this Five Star dealership.

Erik from TN

29 de abr. de 2015

I found a car online and called to inquire about it. Pam Johnson got me right to Harlen to answer all my questions. He quickly got me over to Stephen R. and we agreed on a price. I was calling from Tennessee and the entire negotiation took maybe 30 minutes! They held the car until I got there the next day. The entire team Pam, Harlen, Stephen R, Steve S and Cathy treated me with kindness and was a pleasure to deal with everyone. I would highly recommend dealing with these fine people. They even helped me return my rental car to the airport in Macon. Great service and no surprises!!

Iowa Lane's

15 de abr. de 2015

I came to the dealership with the intentions of just looking for a vehicle to test drive. Wasn't really sure what type of car I wanted to purchase and this was the second dealership that I had visited that day. Having previously owned and loving my Hyundai Sonata, I decided to test drive a Sonata Hybrid and let me tell you it was fantastic. OMG! Mr. Garman did an outstanding job of sharing all the features of the car and why it would be a great buy. I was still a little hesitant at first but after sitting down with Brett and looking over the other types of Sonatas', it became transparent that what I really wanted was the Sonata Hybrid. The overall experience was great. Thanks Brett!!!

Twilp

10 de abr. de 2015

I purchased a new car today! Although I went in there wanting the Top of the line I met a knowledgeable salesman who showed How I could save money and get what I want. I saved 10000 meeting him.. By not get the Ultimate when the signature had all I needed! Thank you for being a Pro instead of a Money grubbing sales guy. You guys have earned my business and respect. Thanks!

olesya

20 de dic. de 2014

I had the pleasure of working with Bob when I was up there a few days ago. I was looking to upgrade my car. He was very helpful. Even though I was not able to get a car that day, he was patient and friendly. I will definitely be back when I'm ready for that new car.

Britany Lowe

2 de dic. de 2014

I was in search of a car for my expanding family, and Jon L of Five Star, did an amazing job of putting me in a car that was a perfect match for me. I'm still excited about my car to this day! The entire experience was one I will never regret, and I'm sure I'll be back!

Connie Lockerman

22 de nov. de 2014

I had been in the market for a used car for several months --- a very long and tedious process! Alan Johnson was helpful, friendly, VERY knowledgeable, and treated me like family! Terrence was wonderfully helpful and patient with me when I came in for a test drive of a car that Alan recommended. I loved the car, which was exactly what I wanted! The Five Star team is exactly that --- worth ALL FIVE STARS!!!! This was the EASIEST and most PAINLESS car purchase I have ever made! THANK YOU, Alan and Terrence!!! Also, props to the Finance Department for keeping it easy!!! I will recommend Five Star to everyone I know!!!

tina

10 de sep. de 2014

I have purchased 4 vehicles from this dealership with salesman Patrick (who is awesome). He is knowledgeable, friendly and always helps me get the best car for my hard earned money.

Mrs Cooper#loving 2014 Sante Fe

7 de sep. de 2014

Out shopping for a SUV to accommodate my family, I found just what I was looking for. With the help of Mike McGhee and his team, Im driving a 2014 Sante Fe which I truly love!!! Mike I want to thank you again for a job VERY WELL DONE!!!! To anyone looking to purchase a vehicle Five Star Hyundai Warner Robins is the place to shop. A very professional and wonderful staff!!!

marihuds4

3 de sep. de 2014

I walked in the dealership with very poor credit, and I walked out with a 2005 Pontiac Sunfire thanks to sales specialist Marcus Nottingham. This young man displayed excellent customer service and was extremely professional. He was determined to make me a very satisfied customer upon my departure, and that's exactly what happened. I'd highly recommend him and Five Star as a first choice to anyone out there car shopping.

MsWest1025

28 de ago. de 2014

I had a good opinion of how I was helped by Terrance. He gave me some knowledge about my vehicle that I did not realize. I would return to purchase another vehicle from Terrance and Five Star Hyundai, I would also refer others to purchase a vehicle. I had nothing but good thoughts about my experience.

RobertB4524

27 de jun. de 2014

Second car I purchased here. Mr. Fannin's easy going style made my purchase a pleasure. I highly recommend Terrance and 5Star Hyundai Warner Robins.

Kimberly

16 de may. de 2014

I am from out of state. I found a beautiful used vehicle. I talked to a salesman over the phone and discussed my trade and the logistics of car delivery. He sounded nice and promised he would call me back at the end of the week. He even told me not to get impatient and we would work out a deal. He wanted me to promise that I would not buy and assured me he would call back. I checked a couple of days later on the website and the vehicle was gone. I called the dealership to find out if it had sold. They connected to the used sales manager. He was abrupt, told me it had sold, and hung up. what a shame because I was planning on purchasing two vehicles. Salesman never did call back.

Ginny

26 de abr. de 2014

Price as advertised--no last minute surprises. All employees involved in the transaction were knowledgeable and professional. What a refreshing change from the high pressure, don't know or pretend not to know details about vehicle and add ons that we got from local dealers.

DThornton

18 de abr. de 2014

Completed a credit app online , received an email confirming receipt, but I got no response from dealership since. Not even a turn down.

BaisG

3 de sep. de 2013

We chose to go with Five Star Hyundai because they gave us a good quote on our trade in and were close to where we live. There was a used Hyundai on their lot that had been listed online for a week or more. When we arrived at the dealership, the salesman we dealt with had a hard time finding the keys to the vehicle. Apparently this was a recurring problem for him. He spent a good half hour just looking for the keys. Then he informed us the car had not been cleaned since it had arrived. He spent another half hour trying to convince us to buy something else before he would let us test drive. After the test drive, I knew I wanted it. We had to wait around even longer while they appraised my vehicle, something that should have been started sooner. Negotiations only took a few moments before we settled on a decent price, not a great deal, but an average one. Then we sat around waiting even longer to sign the forms. Once they were signed, we had to wait again while they "cleaned" the car. They basically sprayed the outside down and squirted some Febreeze. The car was still a mess. I didn't really expect a miracle, but everyone at the dealership was talking about how "clean" it was and how good of a job their service department does. Maybe we have Extremely different definitions of "clean", but there was still dog hair, crumbs and dirt everywhere. All in all, it took us 4 hours to get done with the sale. Its been almost a month since we made the deal and they are still harassing us about forms THEY forgot to have us sign. We have already gone back to them three different times. Despite our trips back, the paperwork is STILL not done. I do not recommend this dealership at all. They are slow, inefficient and lack proper communication between all departments.

8805ejv

26 de abr. de 2013

The service at Five Star Hyundai has been outstanding since I purchased my car from them. Their service manager, Mike Heard, has provided me with the necessary services, based on the car's mileage, with competitive prices and reasonable turn around time for those services. I will continue to have my car serviced by nFive Star Hyundai.

RacerGirl

21 de ago. de 2012

I went to this Hyundai dealer to test drive the Veloster. The sales person that helped me did nothing but read the paper taped to the car windows when I asked questions about the vehicle. I knew that I like the Veloster from test driving and online research I performed, which led me to inquire about my financing options. After speaking to four financial representatives at the dealer, I was given a quote that was over twice the amount offered by two other dealers down the road and instead of accommodating the client, I was told that my expectations were unreasonable and I will never be able to find a payment like the one I'm looking for. Thank you, but I will be taking my business to one of the dealers who had already offered me that unreasonable expectation of a price.

"HARD SHOPPER"

29 de may. de 2012

I went to five star huyndai yesterday with all intentions of buying a "reliable, moderately priced" used suv, that i'd seen on the internet. WELL!!! GUEST WHAT!, I came home with a "BRAND SPANKIN NEW" 2012 HUYNDAI SANTA FE"!!!! MY SALESMAN, "MR. FANNIN, was the greatest. He was very CURTIOUS, KNOWLEDGABLE AND MOST OF ALL PATIENT!!!(I'M A SERIOUS SHOPPER!). MR FANNIN AND HIS MANAGER MADE ME A "DEAL", I COULDN'T REFUSE!!! I AM VERY SATISFIED WITH MY CHOICE AND PURCHASE OF MY NEW VEHICLE. In fact, everyone that i came in contact with at the dealership, made my visit a pleasurable experience. elizabeth s. macon, ga

upsetman

31 de ene. de 2012

Tried to over sell. May have given false info to the banks on how much I made. Was very high pressure and wanted me sign now when I said I had to leave and would come back. Did not want me to leave and said he could get me in my new car in 20 minutes!I had to leave and the finance person said he would call me with the bank's answer. While I was there a bank called me to verify my wages, which I thought was strange. I left and got no call. I called back a couple days later was was advised that the bank denied me.If I was denied, how was he making these offers to me and wanting me to signs quickly so he could get me in my car in 20 minutes?