Phillip Howard

1 de abr. de 2016

Just bought a new CR-V from Roger Hill at Flow Honda of Statesville. Fantastic buying experience! Also had a great experience with their Product Delivery Specialist Buck Burns! He quickly and knowledgeably helped me begin using many of the really cool technology options on the 2016 Touring model! Would definitely use them again!

John O'Connell Jr

30 de mar. de 2016

I have been extremely happy with my purchase of my Honda Pilot and Honda CR-V. They are dependable and comfortable. For me though, the service at the dealer is what is most important. I have always had a good experience when taking in my cars. Their facilities are always extremely clean. I, also look to see how ckean the service area is and the waiting room is comfortable and accommodating. I have had several times when something was't quite right and they took it as soon as I brought it in. I will continue to purchase Hondas in the future.

Melinda Jennings

5 de mar. de 2016

Joslyn did a great job helping me find the right trim level for me in my new CRV. She answered all of my questions and walked me through on how to use all of the fancy features on my new car. She's even answered a few text messages days after my purchase. This is the second car I've purchased from this location. I feel like I've gotten a great deal. I'm treated like family anytime I come. It really makes the experience feel more personal. My husband was not able to join me on my purchase and was worried that I would be taken advantage of going alone, but I came back and he feels like I got a really great deal on my own. No haggling needed! Thanks Joslyn for all of your help and patience!!

Rao

17 de dic. de 2015

Good customer service. Staff knowledgable, friendly and ready to help.

New Honda in Statesville

15 de dic. de 2015

This is the second car i got from them in the last 5 years and it was great working with them, just like last time. Michelle Helm is the best person i have every worked with to buy a car. i have had over 15 cars in my 60 plus years. She makes is easy and fun to shop for a car. We found this one on the Flow web site on the lot in Greensboro and they had it moved to Statesville the next day so i could see it. It was what i wanted and the price was right. And yes, i will be back to see Michelle for my next car.

Bonnie

26 de nov. de 2015

Flow Honda of Statesville made the stressful event of buying a new car a pleasure! Korban, Gary, and the team were great to work with and made everything smooth and easy. Honest guys who do their best to look out for the customer! They want to make sure that the customer is purchasing the right car and what they will be happy with. They spend as much time as you need to make a decision and no Pushing the customer either! I got a great deal on my new CR-V EXL and I love it! Thank you to Korban, Gary, and all the Flow Honda Team!!! Bonnie

K Hope

8 de nov. de 2015

Please give Flow a try! From the time I walked in the door Roger and Steve answered all my questions and never pressured me. Will definitely buy from again.

brialjames

7 de nov. de 2015

Best car buying experience I have ever had! Michelle, Brian and the rest of the staff at Flow Honda went above and beyond to make sure my experience was over the top! So thankful for their friendly faces and great customer service!

kathie

20 de oct. de 2015

Michele Helm and the entire staff who I dealt with were very helpful and patient. They actually made the buying experience a pleasure! I had shopped around quite a bit before buying, but they were by far the best.

Sale, I love my Honda CRV

8 de oct. de 2015

We had a great car buying experience at this car dealership. We worked with Dwight Roberts buying our car. He did a very good job explaining all the difference features on the car. He was very courteous and professional to work with , and very attentive to our needs. He stayed late that night to work with us, and answered my questions the next day when I called back. I find a place on one of the door handles and he came and picked the car up at my work and got it checked out then brought it back to me. He helped me get set up for my first oil change on new car. I have and will recommend Dwight Roberts and Flow Honda of Statesville to my family and friends. I will be back again when I need another car. Thanks again Dwight.

Tonya Benge

25 de ago. de 2015

We had a great deal in buying our Rav4 Saturday. I can say I got what I wanted.Art Novak was our salesperson. He was a great sales person. He let me test drives as many cars as I wanted until I found the right one for my family. Thanks for being patient with me. I will definitely go back even though it was 40 miles from home it was worth it!! Thanks again Art Novak

HEPC

21 de ago. de 2015

The whole team at Flow Honda made this acquisition extremely positive. We had decided to surprise our daughter for her 16th birthday with a new car. Michelle walked us through the whole process and made it painless.

Vicky of Mooresville

18 de ago. de 2015

Sean in the service department has taken care of myself and my sister each time we have come in. He has always exceeded our expectations. The people at Flow Honda are truly about customer service! It shows each and every time we take our new cars in for our maintenance. Thanks, Sean! You are the best! Vicky

margie houpe

18 de ago. de 2015

If you are shopping for a car Art Novack is the sales rep for you. He did a great job of helping me to find a great car at a price that was just right for me. He was patient, kind, hardworking, and extremely helpful. He is a great asset to flow Honda and a great help to anyone interested in buying a car!

BigKatDavidson

11 de ago. de 2015

Michelle Helm makes car buying a very good experience. We have purchased six vehicles from Michelle over the years and as long as we buy a Honda it will be with her. Great customer service , good prices and no B.S.! You will be happy you asked for her. Kim n Angie

jamorgan1234

27 de jul. de 2015

I have been looking for a Jeep for some time now. I seen one on the lot and was just wanting to look. Roger Hill came out to see if he could help. He made things so simple for me I now have myself a new Jeep in my driveway. If your looking for a new car stop by Flow Honda because they take very good care to make buying a car so easy. Thank you so much for helping me and I see me and my jeep will be together for a long time.

JBC

10 de jul. de 2015

We avoid buying a new car because of past experiences. Not so with Flow Honda of Statesville NC. From start to finish, Dwight treated my wife and I with respect, courteousness, and professionalism. We drove cars from dealers of other makes and they did everything they could to pressure us into a deal when we were not completely satisfied or ready to buy. With Dwight, we drove different model Hondas on different days, returning to try another car after thinking over what we liked and did not like about the last model. No pressure to buy! Not once! And when Dwight made me an offer, he bettered discount sales outlets by a sizeable amount without a hassle. A very pleasant experience from first contact to closure, and we are very pleased with our purchase. We certainly recommend Flow Honda of Statesville NC and especially our sales manager Dwight.

bkresge

7 de jul. de 2015

I am an out of state customer that was looking to buy a new car. The sales manager sold the car under me as we were working out numbers over the phone. This was a huge waste of my time. I would not recommend purchasing from this dealership. Very slow with contacting and hard to get a hold of.

Barbara C

17 de jun. de 2015

Received amazing help from start to finish with Michelle. She is very knowledgable and provides excellent customer service after the sale. Michelle makes car buying easy and stress free. Thanks Michelle !!! Love my car.

AnnieMoo

4 de jun. de 2015

top notch employees give the BEST service! I am totally pleased with Sean Allison's customer service from arrival to departure. THE BEST SERVICE EVER. everything was explained extremely well, and I am very satisfied with the attention to detail given to my vehicle. TEN STARS for service and customer service. I can't wait to go back for more.

shannon

22 de may. de 2015

Michelle is a super salesperson. Jason and Ron were so very helpful. It was a smooth process from entry to exit. Thank you for a great experience.

Ann H

10 de abr. de 2015

Michelle Helm is amazing. She makes car buying seamless and smooth. Furthermore, she makes the purchaser feel like her priority. She has one of those personalities that one misses when happily driving away. Go to Flow Honda and ask for Michelle; you'll be glad that you did.

Amy M.

22 de mar. de 2015

We had a great car buying experience at Flow Honda Statesville. We found the vehicle online and contacted the dealership by phone to set up a test drive. We had interaction with several Flow staff members. Everyone was courteous and professional. Roger Hill helped us with the buying process. He did a great job explaining all the features of the vehicle and answered our questions with confidence. He made us feel comfortable with his easygoing demeanor. We will definitely buy from Flow Statesville and Roger again even though the dealership is 50 miles from us. It is worth the trip!

Grateful customer NC

8 de mar. de 2015

I highly recommend this dealership. It was the most effortless process I have ever experienced when purchasing a car. Our sales person Dwight was great to work with and attentive to our needs. It was quick and easy to purchase our car.

McDowell5

24 de feb. de 2015

Hands down second to none the absolute Best place on Earth to purchase a Honda, if you want the Best go to the Best, Flow Honda of Stateville NC! You won't be sorry, they have the best Customer Service, Finance Dept, Service Dept, and last but certainly not least salesman & saleswomen! Our salesman Dwight Roberts is Best, he goes above and beyond to meet your wants and needs, you couldn't ask for a better person to come in contact with!

DavidR

11 de feb. de 2015

I started a search for my truck over 9 months ago. Over that time I was able to learn pricing and determine exactly what I was looking for. I also had a budget I needed to meet that was non-negotiable. Ask if I have very specific wants/needs or am just high maintenance and I'll say "Sure". Eventually I discovered Flow Honda of Statesville on cars.com. They had a good selection of the type of pre-owned trucks I was seeking. And more importantly, they had THE truck that met my search criteria to the last detail. I chortle with incredulity at the fact that even my hopes of the type of previous owners were met! *please don't expect Flow to screen or categorize previous owners of their pre-owned inventory. I'm just pointing out an additional delightful dimension to my car buying experience with this dealership* With all of this in mind it was still not yet time for Mr. Fred Sanford and I to pop the cork and start spraying people down with champipple. I was not overly excited to contact them or any other dealer given my last less than stellar car buying experience. But after looking at their customer reviews I was a bit more optimistic. I had some email correspondence with them but the truck was still just a bit out of my budget. As some other reviewers have stated, they do not haggle. Some folks don't like this but I see it from either direction and understand their stance. Whether you are Bill Gates or the person that cleans the porta-johns in a 3rd rate traveling carnival circuit; you will get the same price. I can't speak to their pricing on all makes and models but in the case of mine it was priced very aggressively. Even so it was still just a bit outside of what I needed in a monthly payment. I was contacted personally by the management and asked how they could help me purchase this vehicle. I had sent a somewhat tongue in cheek email the previous evening yet to their their credit they still took me seriously, which I greatly appreciate. Their professional yet very friendly finance department was able to aid me in meeting my monthly budget. The price was still the same but I have no qualms with it because as I said, it was a very good price already. I was also able to get a better APR than where I was already preapproved. I made the decision to purchase (with no pressure from them). Unfortunately for me the dealership was over a 2 hour drive. They then offered to bring it to a local dealership at no charge! --Que Ethel Merman: "EEEverything's coming up RO-ses...!!!" I was greeted and asked if I would like to take a test drive. After bringing the truck across the state to me they were prepared to drive it back if I did not want it. There was STILL no pressure to buy. Myself, Gates and the porta john cleaner don't care who you are, that is some excellent customer service! The purchase process was quick and easy. They answered all of the questions I had with attentive patience and affability. I don't know about you, but all of that lawyer-speak verbiage on those documents is difficult to understand and a bit intimidating. (kind of obnoxious too, imho) I sometimes think I'd have an easier time getting a crate of 6" thick protocol booklets from NASA and formulating atmospheric re-entry approach vectors for the space shuttles. But challenges and the high pressure of certain space program positions aside, we worked through the signing process and I was able to walk out the door without that kick-in-the-guts feeling of just having signed my life away. There were a few other things that amounted to icing on the cake I could share but I wouldn't want to be long winded... So I will leave you (finally) with this; know what you want, have a firm budget(don't get in over your head), BE PATIENT and shop Flow. Professional, courteous and helpful. I cannot recommend them enough.

chris64

4 de feb. de 2015

I came into flow honda with a broken collapsed moon roof a couple of months ago. The service dep looked at it and said it was not a factory sun roof and since it was'nt installed at flow they couldn't help me, service rep Jenna nunn gave me the name of a place that could.sales professional art Calloway got involved and the wheels started turning. He got on the phone and made some calls and found out the manufactures name and found out there was a recall on this brand of moon roof pointed me in the right direction and next thing you know I've got a new moon roof. Thanks art for going above and beyond, you truly are a great sales professional. I've bought one car from you and I'll buy my next car from you to.

Kathy

5 de ene. de 2015

I really dislike shopping for a car, so I shopped on the Internet, by email, and by responding to a mail solicitation. Flow Honda was the only dealership I actually visited. I got a great interest rate and good price on a 2015 Honda Accord, and Bobby Gray was great! I am very happy!

freyes

25 de dic. de 2014

All I can say is that Flow at satesville is the most relaxing car dealer ship I have ever been to. they know how to sell cars and they know how to treat you with respect. I was driving on 77 and a thought came in my head I need to buy a new car I was looking around but never found what I wanted. then I stopped at this location. Then out comes Roger Hill. He had a great attitude not a fake one but one that he wanted to be there and one that he liked his job. He showed me around and there it was a 2013 Honda civic (Black). That car was made for me everything about that car was me. He showed me around took it for a test drive. Then I bought it everything was smooth and the payments worked I am very happy with this dealer I will be back for another car as the time passes.

Candi Jackson

24 de dic. de 2014

Our car was on the outs and my sister had recommended Flow Honda to us (she has purchased 2 cars there). I wasn't sure I wanted a Honda, but we did some research and contacted several dealerships. I decided to go with Flow an spoke to Michelle about what cars I wanted to look at, but we would be late because of work. We got there and the cars were ready, test drove and all questions were answered and no pressure, even though it was 8pm. We love our Accord Sport!! "Michelle" and everyone who had to stay til 10:30 were wonderful and lots of help. We have already told all our friends to drive the extra time to Statesville, for the great service and ALOT better prices than the other Honda dealerships in the Lake Norman area.

Lee

23 de dic. de 2014

We had an issue with our 2003 Honda Civic Hybrid Battery and Michelle Helm went out of her way to contact the Honda Representative to settle the issue to our complete satisfaction. We would highly recommend both Michelle Helm and our Honda Civic Hybrid

jcscha

1 de dic. de 2014

We bought our Honda Accord a year ago from Michelle Helm and have been very satisfied with the car and the service at this dealer. We recently got new Smartphones and Michelle graciously agreed to help us set up the Bluetooth feature in our car even though it's been a year since the sale. She is a wonderful example of great customer service.

tmascote0922

3 de nov. de 2014

I went to Flow Honda to have a "recall" check on my 2006 Honda Civic. While waiting I decided to go to the Showroom and see what the new cars looked like. There was a Burgundy 2014 Civic LX sitting there. I opened the door and sat in it and was "in love". A nice lady walked by and introduced me to Roger Hill. Roger is a wonderful person, very funny, personable and easy to talk to. I told him my car was paid off, and I was "just looking". He asked if they could make it happen for what I could afford would I be interested in buying that car? I said, well, we can at least see what they say. So, he pulled a black Civic around, completely opened it up, showed me all the interior bells & whistles, as well as, the outside and the engine and trunk. I was very taken, then we went for a test drive and I was hooked. It drove like a dream. I told Roger Hill if I were to buy a new car, I wanted the Burgundy one in the Showroom. I met with Ron in the Finance Department. He was also great, and took all of my information. I went back to Roger's office to wait, and in just a few minutes, Ron came back with the deal. I could not pass it up. So, I went home that night with the Burgundy 2014 Honda Civic LX. I must say, I bought the car I traded back in 2006 brand new, and it took over 8 hours to complete the deal. Here I am 8+ years later, and it only took a couple of hours to finish all the details and complete the purchase. I have never been treated so well, or given such a great deal. I really can't find a single negative thing to say about my encounter at Flow Honda. They all were wonderful, professional and incredibly cordial. They made me feel as if I were the only customer in the Dealership. I wish I could afford it, I would buy another car from them today.I have been buying new cars since my first Honda Civic CVCC in 1977, and this is truly the best group I have ever dealt with. I am beyond pleased with the entire experience. Other dealerships could learn from the Flow Honda Business Model on how to sell a car and treat a customer.Thank you Flow Honda for my beautiful car and for making it such a pleasant experience. As for Roger Hill, he is TERRIFIC!

Acie Ellerbe

29 de oct. de 2014

Excellent buying experience. Roger Hill did an outstanding job of guiding us through the process.

Mary Kay

27 de oct. de 2014

After my Totota Avalon was totaled, I had to find a car quickly. An Internet search found precisely what I wanted at Flow Honda in Statesville, about 1.5 hours away From the first time I spoke with them, I noted everyone there was friendly and easy in their manner. Roger Hill was the salesman who helped me, a novice car-buyer, decide if another Toyota would be the best fit for me. He quickly became a helpful friend instead of the pushy salesman I had feared. He let the car speak for itself, but was able to answer my questions with ease. For the second trip to Statesville, he picked me up in High Point in the vehicle to provide both an worry free trip back west and to further demonstrate the car. What great service!!!! It was a totally pleasant experience at Flow Honda with Roger's good help. I'll go back there when it's time to look for a new auto.

Denis63

10 de oct. de 2014

It was an overall very easy, smooth transaction. No high pressure sales tactics. They offered me a fair price on my vehicle, and found me a better interest rate than my credit union offered. The whole deal was completed within 2 hours, which is the shortest time I have ever spent when buying a vehicle. Everyone involved was professional and courteous every step of the way. I would gladly return for my next vehicle purchase and recommend this dealership, and Roger Hill in particular without hesitation.

Kelly&Nick

8 de oct. de 2014

We purchased a used vehicle here and the experience was by far the best. Roger was our sales associate and he did a phenomenal job! This transaction was the quickest of any that we have purchased a vehicle from, ever. Roger was very friendly and answered any questions that we had.The finance associate was equally as friendly and made the paperwork go as quickly and smoothly as possible. We will repurchase from this dealership again, truly a great experience!

Honda lover

24 de sep. de 2014

Our experience with Flow Honda was fair on the price and I like their no haggle pricing. Sales person Roger Hill was pleasant and fair with us and very courteous and knowledgable.

Teresa

19 de sep. de 2014

When they say they make you feel at home, they mean it. I have never been treated better at a dealership than at this one. They are very professional, not like other dealerships that flock on you like a bunch a birds ready to devour you. First they find out what you are looking for then they go over the vehicle in detail, even opening the hood and going over that. When you have decided that you you want to buy the vehicle, dealing on the price is not painful either. You can sit down and deal on a price without getting mad or taking all day or night. They make sure all your questions or concerns are addressed before you leave. This was the best car buying experience and would recommend them to anyone.

Renee L.

11 de sep. de 2014

I haven't bought a car in 10 years, and I looked at a couple of dealerships before stopping at Flow, "just to see". I definitely should have started with Flow. I loved the low pressure low hassle policy. My salesman, Roger Hill was friendly, professional and very patient which meant a lot to me and my boyfriend as we are not technically adept. He even stayed late to meet us so I could pick up my new car and explain all the bells and whistles which was very much appreciated! Ron Powell was wonderful at making the numbers work, all the staff I met were friendly and helpful with out making me feel pressured or like I was out of my league. I will definitely recommend this dealership to anyone looking to buy a car.

TracyP7

13 de ago. de 2014

I live in the South Charlotte area (where there are plenty of Honda dealerships to choose from) and decided to purchase my car from Flow Honda of Statesville. Not only was I looking for a great price on my vehicle, but the customer service aspect of the buying process is also very important to me. Michelle Helm in sales and Jason Alexander the sales manager were FANTASTIC to work with and I can't thank them enough for their help and support throughout the whole process. I now recommend them first to anyone that asks me about buying a Honda vehicle - even over all of the dealerships in the Charlotte area!

FTS

1 de ago. de 2014

Flow Honda of Statesville made the car buying experience as painless as possible. I never felt pushed and actually felt they wanted the best deal for me. Thanks for the great customer service. I'll sure share my experience with others.

CarolinaGirl

16 de jun. de 2014

I went into Flow Honda to just look around and what i liked. A salesman came out and was helping me look at what type of cars they had. He was never pushy as in trying to get me to buy a car. I had already went to a few other places looking for a car and everyone I talked to was extremely pushy which made me not want to buy from them. Flow Honda was very easy and explained to me everything I needed to do. The paper work was fast. Literally it was fast i was out of there in no time. They even got my tag in and put it on my car for me so i didn't have to. If i need to trade in my car or by a new one first place i will be going to will be the Flow Honda of Statesville.

Mcdowell5

8 de jun. de 2014

Flow Honda is great. My husband and I went to Flow Hinda to look at a pre-owned Honda. But left the dealership with a brand new Honda and the same model we went in looking at. So we were some very pleased customers..

tardis

31 de may. de 2014

If you are in the market for a Honda, I can't recommend Flow Honda of Statesville enough. I was unsure about the type of car that I wanted to purchase, trying to decide between a Honda and another brand. Rather than pressure me, both of them patiently answered my questions and addressed my concerns. I've dealt with Flow Honda in Winston-Salem before and am glad that the professionalism and low pressure environment that I found there extends to their dealership in Statesville.

Grilla

18 de may. de 2014

We did our shopping on the internet by contacting a number of Honda dealerships for a new 2014 Civic sedan. We compared price, availability and negotiating style. Without a doubt, Flow Honda/Statesville not only very competitive on price, Michelle knew the dealership's inventory and all the features on the 214 Civic. All the employees we interacted with from the Receptionist to the Business Manager to the Service Manager to the General Manager as well as Michelle were very professional. We were very impressed with everyone at this dealership and are most satisfied with the new 2014 Honda Civic sedan we purchased from Flow Honda/Statesville. The entire purchase process took us 24 hours. Doug & DianneHuntersville, NC

John Hoffman

23 de mar. de 2014

Great service, great staff! I've recommended them to others!

sbpetal353

25 de feb. de 2014

Flow Honda is a good place to buy a used car. The cars are good quality and their prices are competitive; however they will not budge a penny on the prices. I found that disappointing since I was originally quoted a price that was more then a $1000 less than what I had to pay. The salesman was very nice and I realize it was honest mistake. In fairness I need to say they did try to make it up to me by giving me some free services, so in the end, it was fine. I'd recommend my friends to shop at Flow, but to be proactive on making note of the prices instead of calling back to confirm.

cspears108

22 de feb. de 2014

Greatest vehicle buying experience I have ever had! Buffy Renfroe was very professional and understanding of my car buying needs. I would highly recommend this dealership to anyone who dislikes the high pressure dealers, this one was very relaxing and I will go back in the future! Thank you Flow Honda!!!!

EricMcD82

18 de feb. de 2014

I would recommend this dealership to any one looking for a new or used vehicle, everyone was helpful, friendly, and made my family and myself feel welcomed and we really appreciated the excellent customer service.

RBE

8 de feb. de 2014

Thanks for the positive, painless experience. We would highly recommend.

cwatts2662

20 de ene. de 2014

I recently bought a 2013 Honda Civic from Michelle at Flow Honda of Statesville. She was very respectful of my prior plans that evening and was kind enough to get me into a new car inside of an hour and a half! She could tell I didn't have time for unnecessary banter and cut straight to the chase. Less than a week later, I purchased another new car from a competing dealership and had a much worse experience. They wound up keeping my wife, son, and I for 3 hours after my wife had already test drove the car and agreed to the terms of the contract! That was 3 hours just for the paperwork! The folks at Flow Honda are top notch and I will recommend them to everyone in the future. Keep up the good work!

JERRYDB

12 de ene. de 2014

I PURCHASED A RIDGELINE TRUCK FROM YOUR DEALERSHIP RECENTLY,AND WAS EXTREMELY SATISFIEDWITH THE SERVICE.MICHELLE WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK AND VERY CUSTOMER SERVICEORIENTED.I WOULD DEFINITELY RECOMMEND YOUR DEALERSHIP AND MICHELLE,JOSH AND BRAIN AS A SALES-PERSON TO ANY OF MY FREINDS, FAMILY AND ASSOCIATES .THANK YOU FOR A JOB WELL DONE

pennysammons

31 de dic. de 2013

Flow Honda of Statesville is a professional and friendly dealership with great customer service. From the moment (literally) that we drove on the lot, Michelle Helm was there to help with our car selection. My husband and I have never met such a go-getter. We were in a hurry and she did everything possible to get us in the new car and on our way as soon as possible. She went through all the bells and whistles of the car (quite passionately) and made the learning curve of a new car so much easier. I drove out of the car dealership lot with all the confidence of having driven the car for a long time, thanks to Michelle's thorough instructions of how things work! All in all - it was the best car-buying experience ever, and I love my new 2014 Honda Accord!

GirlfriendLiza

24 de dic. de 2013

I had not thought about trading my 2011 CRV until I received a call after a service visit. ( I always have my service work at this dealership--Toby is great). Josh, Sales Mgr, worked with me and we were able to trade. This is my second car purchased from Michelle. I LOVE my new 2014 CRV, I highly recommend you check out this dealership.

Solomr

16 de dic. de 2013

I couldn't be more pleased with my purchase. Brian's focus was on my happiness and satisfaction, never once was I pressured to buy. My vehicle was ready when they said it would be. It was in excellent condition, as I expected, at a price I couldn't beat. I've been so pleased that I drive out of my way to have my vehicle serviced at flow of statesville. My car is running great. I recommend this dealership to everyone I meet in need of a vehicle. I won't buy anywhere else!

Krusty_Bottoms

16 de dic. de 2013

I was traveling across the country when I encountered some car trouble. I decided to trade my car in and purchase a new one. After visiting a few dealerships in the surrounding area, I found myself at Flow Honda of Statesville. The value that they delivered was unparalleled. Within minutes of arriving to the dealership I was warmly welcomed by the courteous staff. Since this was my first new car purchase I came equipped with many questions. The team there was unbelievably helpful. They answered all my questions without missing a beat. When I decided to pull the trigger and buy a new car, they made the process extremely easy. They gave me a generous amount of money for my trade-in which I put towards the new car purchase. They also made the paperwork process a breeze. When it was time for me to drive off of the lot, Michelle Helm took the time to explain and set up many of the features my new car had. The entire experience at Flow Honda of Statesville was amazing. Although, I live out of state, I would definitely take the time to go back to this dealership for my next new car purchase. In addition, I highly reccomend this dealership to anyone in the market for a new car. The staff is top notch and the cars have the quality you would expect from a Honda.

128hills

13 de dic. de 2013

I chose Honda of Statesville due to the costumer service from Michelle Helm and patient energetic attitude with people. The appointment I set was met and the time given to my needs were met , which lead me to purchase the CRV once again. I will "spread the news", that a good buy and car care can be found at Flow of Statesville.

ejmorris

10 de nov. de 2013

I had visited the dealership several times in search of a new/used Accord. Art was always very helpful and a laid back letting me know my options, but not pushy which was awesome. I purchased my '13 Accord Sport in August and could not be any happier with it. Art has contined to follow up with me to make sure it am satisfied and I am enjoying my new car. Even though I purchased a new car, I did all business with the used car part and salesmen of Flow. I would recommend if you want an new/ used honda go see Art at Flow. He will get you the eat price around!

EmilyGrace159487

5 de nov. de 2013

I had a wonderful experience. Art and Steven both joked with me. Made buying my first new car very enjoyable. I will definitely recommend this dealership to my friends.

Maerose1

30 de ago. de 2013

YoYo Scam Buyers Beware I purchase at Flow Honda in StatesvilleApproximately one week ago I purchased a new Honda Accord from Flow Honda in Statesville. The initial experience with the dealership was positive until yesterday. I received 2 voicemails from the sales manager Josh within an hour or two of each other. It seemed important so I called him back. I left him a voice mail. Today he calls me back and tells me that Honda financial came back and said they cannot finance my loan at the " signed contracted" interest rate of 2.69% that I needed to go back to the dealership and sign a new contract at 3.89%. I told him that I found that obsurd that he was calling me a week later with this information. Josh said it was because I had another auto loan that was fairly new. I replied to him by saying that it was no secret it was on my credit report when they ran it. He then said well I understand if you have to you return the car and we can cancel the deal. I was in total disbelief. I told him if he wanted me to sign new contracts at a higher interest rate he would have to reduce the price of the car. He then said I have an idea let me talk to my GM and I will call you right back. That was 6 hours ago. My guess is he realized I wasn't that customer he could take advantage of. This is so wrong on every level. I have great hope that you can air their scam. I wonder how many people he was successful in scamming today alone out of their hard earned money because they didn't know better.

mclmonds

20 de mar. de 2013

I went to the Service Dept. of Everhart Honda because I was having a problem with my battery. While I was there, Chuck Vanacore helped find what the problem was and was very patient and took the time to solve the situation. Not only did he test my battery, but helped me find the radio code (which I would have NEVER found on my own) and got everything back in working order. Every time I have done business with this Service Dept., I have been pleased with their helpfulness!

Mila88

17 de mar. de 2013

Michelle, JJ and Joe are super friendly! Great team! They work with you to get you just what you need. I would recommend them to everyone!!! I got my new "baby" here - Honda Fit - and I absolutely love it!!! If you need a car, Everhart is the place!!!

brie1965

14 de feb. de 2013

I have just recently purchased my second vehicle from Michelle Helms. While having my civic serviced, I informed her I was thinking of a larger car due to 2 large dogs and she introduced me to the CR-V. A few hours later after receiving a great deal with trading in my civic I was drivingoff the lot with a new CR-V. At Everhart, whether in the service dept or dealing with a salesperson, you can rest assure you will be treated with respect and not feel pressured. I had never in the past understood people who said they only bought from a certain dealership, now I do. If I ever buy another vehicle it will be from Everhart.

chris64

7 de feb. de 2013

i recently bought an 05 honda accord from everhart honda in statesville. art calloway was absolutley fantastic with customer service. he was very courteos, cordial and really went the extra mile so i could get my car. great job art keep up the good work.

Retired25

23 de ene. de 2013

Everyone at the dealership was very friendly and helpful. They explained what I needed to know and answered my questions. I would strongly recommend this dealership.

Dhemrick

23 de ene. de 2013

My wife and I were looking for a Mazda CX9 for a while and stumbled across the one we bought at Everhart. We found it on the Internet, who would have thought to look for a Mazda at a Honda dealership. I called and talked to Dan to see if they still had the vehicle and told him I would come by and look at it. We drove up to the building which happened to be the new car showroom. They called Dan (he was in the used car building) and he drove the vehicle down and met us. Dan was super nice while we drove around. When we got back we discussed price and it was several thousand dollars different than what we had found at a Mazda dealership. My wife and I were going home to talk about it. Dan offered to put tags on it and let us drive it some more. That evening we told them that we would take it. Dan and Kelly handled all the paperwork quickly and had us ready to go. I have never been that impressed by they way we were treated at a car dealership. Excellent. They called me a few day later and told me my tags were in. They could have mailed them to me but I was going right by there so I stopped in to pick them up. It was 30 degrees outside and the lady I dealt with insisted on putting the tags on the vehicle and offered coffee while I waited. I am very impressed by this dealer and would not hesitate to go back and buy from them again. Great customer service and great price.

alishamorrison2013

18 de ene. de 2013

I had been searching for an SUV to purchase. After over a month of looking and coming up with nothing, I decided to go to Everhart Honda in Statesville, NC. Upon reviewing their website's used car listings, I discovered a 2000 Tahoe at an awesome price. I called and was put in contact with Michelle Helm and we setup an appointment the next day for a test drive. Needless to say, it drove great and I had a wonderful conversation with Mrs. Helm. I planned on coming back later that day to purchase the vehicle but before I could return someone came in with cash and bought it. Mrs. Helm called me and was very sad to break the news to me. I was pretty upset and went to the dealership to see what could be done. Lo and behold, Kelly, a manager spotted me when I came through the door. Seeing how upset I was, he directed me outside and pointed to his 2002 GMC Yukon. He let me know that it was his car and wasn't for sale, but he wanted to make what seemed wrong back to right. A few phone calls later it went from being his to being mine. Its really sort of funny how it happened but I'm glad it happened. Thank you to Mrs. Michelle Helm and Kelly for making my experience pleasant and I look forward to working with them again in the near future.

burrinne

3 de ene. de 2013

This is my second purchase with Everhart and once again I could not have been more pleased. This time, in addition to working with a fantastic Michelle (we already purchased a vehicle before with) we were introduced to and worked with Henry who did a stellar job. As wanted, they did not push us, limited out time on paperwork and did a super job on explaining the features. With 4 daughters left to buy cars you can believe we will be back...Chuck and Kendra Phillips

Ru Yamashiro

24 de dic. de 2012

I am from Japan. It was very difficult to find out good car dealer in foreign country. But I could find out good car dealer Everhart Honda. I visited some Honda dealers before visiting Evarhart. But they are not gentle to me. I felt Everhart is really honest and gentle car dealer. That's why I chose Everhart. Michelle is really nice and kind and honest person. She helped me a lot to buy new car. And she took care me after selling car to get used to driving new car. Very good service!! I am very satisfied. I really want to recommend Everhart and Michelle!!

tony ray bailey

22 de dic. de 2012

People at this dealership are very friendly and willing to work with you anyway they can and Michelle helm has been a big help and the services dept. Reno and Toby

solidjewels

16 de oct. de 2012

Michelle was very friendly and willing to show me or tell me anything about the car I was interested. She took her time with me and never made me feel like I was being rushed or pushed into buying a car I didn't want. I believe she had my wants and needs in her best interest, and seems to really care about her customers individually.

sarahhartness

5 de oct. de 2012

I was in the market for a used vehicle and found the staff here to be extremely helpful. Cameron and I worked back and forth for the better part of two weeks, during which he texted and emailed me pictures and information about each new car that they got in stock that met my requirements. Staff was very friendly, helpful, and knowledgeable. After dealing with many other deralerships, whom the majority of i found to be extremely harassing, it was a pleasure to work with the folks at Everhart Honda in statesville. THANKS FOR EVERYTHING!

signalman8170

1 de oct. de 2012

I can now say our exp has gone down with this dealer since we have made the bad decision to buy this 22,000 rolling pile __ _____! dodge caravan from everhart honda used cars sales sharks has been back to the dealer every week since we bought it from them , during the "test drive" the salesman riding along with my wife Michelle (who is well versed in knowing what a problem with a car feels like) said to the salesman, the tramsmission has a hard upshift and runs rough , and slips when taking off from a dead stop , the salesman saids " oh its because you just have drove a new honda , most men would know that" and yse thats NOT made up thats EXACTLY what he said to my test driving wife during the test drive , since then the dodge spends more time being broke then driven ...MY advise to you is STAY AWAY FROM THE SHARKS AT EVERHART HONDA OR ANY SALESMAN WHO TRYS TO BRUSH OFF A PROBLEM WITH A VEHICLE YOUR THINKING OF BUYING , if your gut and common sence saids somthing is wrong NEVER listen to what the salesman tells you , run to your car and drive of the lot as soon as you can ! your wallet will thank you ! then the mgr has the gall to call me and tell me its OUR fault that his salesman is new at being a salesman and WE should have been more forgiving FORGIVING ! WHAT WITH OUR WASTED 22,000 WE LOST ON THIS PILE HE SOLD US ! THEN HE "FORGOT" to insure the car before we left , said he was going to gas it up , he didn't , said there was two keys , there wasn't , we only got a second key because I made him wright it down on the contract that the to complete the sale vehicle must come with two keys as verbally stated...

yolondaford

19 de sep. de 2012

I bought a car from them and three days later the battery went dead. I got that fixed and two days later my gear shift was stuck in park. The next week while driving on the highway the visor fell in my lap (I hadn't even used the visor). Two days later the car would not start;( The customer service representative called to see how I was "LOVING" my new car. I told her that if it stays fixed it is a nice car, but each week it breaks down. She concluded the call with if you refer anyone to us you will get a check for a referral fee. I contacted my sales rep, but because I purchased the car as-is I have no warranty. I went online to KBB to check out the value of the car and it is $1,500 less than I paid for it! I know it was my fault for not getting the car checked out before buying, but they assured me that the car had just been inspected by their shop and it was in perfect condition. I know cars break down, but my "new" car has been broke every week since I had it and I still have to make a payment!!!!! That is not good customer service. I was supposed to take a lady to the lot to purchase a new car but I told her about my experience and she is now going somewhere else. I know I may be 1 out of a million, but when I have only had the car for 3 weeks I think there should be something done about that.

Joan Coombe

1 de sep. de 2012

We found all the staff most friendly when we arrived but not pushy which was wonderful. We explained to Ms. Helm what type of car and what kind of accessories we wanted and with a few questions she knew immediately what Accord to get us. The whole experience was super. Ms Helm was gracious, helpful, very knowledgeable of the product, answered our questions, and in a very professional way led us through to a successful sale. We loved her friendliness --We felt very comfortable with her and Everhart Honda Sincerely, Joan and Lou Coombe

matt.prevette.7

31 de ago. de 2012

Great service friendly and stay till jobs done. Excellent friendly staff that seem to care more than kust about the sale. Michelle was excellent to work with.

mfreeze

20 de ago. de 2012

I bought my 2008 Civic from Everhart and have it serviced there every time. They are fast and efficient. I call for an appointment and I can depend on them to do a great job. I've traded cars many times but Michelle Helm made this one stress free and the service department is always top notch. I recommend them every time I'm asked about cars. Thank you!

Fridayjc

15 de ago. de 2012

Knowledge of the products on their lot, friendly, and able to understand the needs of their customers. My needs with after sales support from the Service Department is one of the best teams I have ever had the pleasure to work.

jb611

8 de jun. de 2012

I have never purchased from Everhart, but if I were to be shopping for a car, I would look there. I was traveling down I-40 with my parents, 2 hours from home, when our car broke down. Eddie Everhart saw my mother and me on the side of the road and stopped to take care of us. He helped us create a plan of action, took my mother and me to his dealership, while my father worked with roadside assistance to get the car back to his dealership. It was getting close to closing, we didn't know how long we would be there, or if we could even give them any sort of business. However, Eddie made sure his staff knew who we were, and they were to make sure we were able to get home safely no matter what, even if it meant staying late. The staff was so friendly! They didn't mind helping us at all, and they even let me bang the gong in the showroom for fun. In the end, we wound up having our car towed home that night. They got no money from us, didn't expect any, and treated us like we were the most important priority even so. I tell ya. If they go out of their way like that to simply help strangers and keep them safe along their journey, I can't imagine how fabulous their customer service would be! Thank you so much to Mr. Everhart and staff. You guys turned a scary situation into a rather pleasant evening. I appreciate you and hope you have a successful 2012!

craigstroup

26 de oct. de 2011

I bought a 2007 Honda Odyssey from EVERHART HONDA on 10/20/2011. When in the process of buying I complained about a roaring in the front end. I asked them to have service department check it out. They said it was the tires making the noise. After purchasing the van thinking everything was good. I listened to the noise the whole way home. I took it to my local dealer (Vann York Honda, High Point, NC) before we could get out of the parking lot thier technician said it was a front wheel bearing. $315 laters I was noise free. I call EVERHART HONDA and complaint about what had happened. They told me I had bought the van as is and they would do nothing. Six days later I get a call from my Insurance company asking if I bought the van I had called them about. The fiance guy didn't call my insurance company and give the information they needed to process my policy and get my coverage corrected. I feel they have sorry sales ethics and poor management. I emailed Mr. Everhart and told him what had happened, NO REPLY. Imagine that, just like the rest of his employees. I WILL NOT RECOMMEND THIS DEALERSHIP TO ANYONE. If you would like to talk about my experience please call me 336-688-0400.

tafethan

4 de mar. de 2011

I just stopped by to price the new honda's. I did look at a few used one's a couple of day's before and there was a silver 2007 honda accord I liked at a glance. Since I been driving a honda accord for the last 5 yrs I knew it would be a good car but the price made me stop a few days later in the new car lot. I was not planning to buy another honda I was on my way to the toyota west to actually buy from them. Michelle came over as I was looking at the civic's. She sure wasn't pushy like toyota west. Michelle spent a long time with me got me a great trade!!! I was driving a new civic the same day!! Thanks Michelle you been great and I hope they keep you around for a long time. If you can sell to me you can sell to anyone!! I love the car and thanks for making me feel so special. Sincerely, Teresa

hughlarr

11 de ene. de 2011

The best car buying experience i've ever had. the salespeople were courteous, well informed. the process of getting the paper work done was fast with no hassle. easy to get a deal done. couldn't have asked for better assistance with buying a vehicle.

fitzy55bd

27 de sep. de 2010

From the moment my wife and I walked onto the lot at Everhart Honda we were greeted with a friendly welcome. We were interested in the special lease deals being advertised on the 2010 Accord. Our sales person suggested we test drive the vehicle to appreciate all of the features the car had to offer. My wife and I were truely impressed. We went into the dealership and sat with our sales person and explained that we needed to be at a specific paynent with no money out of pocket and together with his sales manager they came back with the payment we needed with no money out of pocket. At no time did they pressure us, even when we said we would go home and think about it. They even offered to let us take the vehicle home overnite. We declined to take the vehicle home and they still did not pressure us and said that when we came back they would still honor the price they gave us. We returned the next day, after visiting a few other dealerships and not being impressed with them, and spoke with the manager who did honor the price he gave us the day before and purchased a new 2010 Honda Acccord 4-door sedan. The puchase procces was smooth and my wife signed a few finance documents and we left with her new car. We definately would reccomend this dealership and we intend to return to purchase my replacement vehicle in the near future.

beatstyk

27 de sep. de 2010

I was considering getting a new Honda Civic recently and was going to go to my Local Dealership which is Everhart Honda in Statesville, NC. I called a friend of mine that I knew was working there to get some information about the car and I got a lot more information than I was anticipating. I discover that my friend who had been working there about 6 months had to miss a few days of work early this month because his wife was admitted to the ICU in the local hospital. Then, when he went to return to work after she was released from the hospital they fired him. Now I understand North Carolina is a employment at will state but this is just cruel. After asking him for more information, he told me that the dealership told him his priorities were wrong, and that business comes before family and that he did not need to be at the hospital because he was not a doctor or nurse. This speaks volumes to me as a customer, if they treat their employees like this then how are they going to treat me or you as a customer. I know for sure they will not get a chance with me for I will definitely look elsewhere to purchase my vehicle and I will surely not bring my vehicle there for service! Beware, this place obviously cares about nothing but the money because they sure don't care about their own people!

Bob Hope

10 de sep. de 2010

This is our second purchase from Everhart Honda, matter of fact we visited several other Honda dealerships before returning to Everhart. There is a hometown feeling within the dealership and we were not jumped by sales people when we got there and got out of our car. We looked around for about 20 minutes which allowed us the time to look at the different vehicles we were interested in. Michelle is personable and an asset to the Honda Corporation. She knows her stuff and details regarding our new Honda CRV. Chandler, sales manager went out of his way to make us feel welcome. He spent the time needed to explain the process of purchasing our vehicle. The openess and friendliess of this dealership and its employees is what it is all about for us, we were not just customers, we were made to feel like it mattered what we thought during the whole process. Great job Everhart Honda, you have our "hearts"

bfarmer

30 de ago. de 2010

I have rated him great as dealer to work with. He have filled in all answers whenever I have questioned him. He is very friendly person to work with and also he have a lot of patience with me because I'm deaf so we communicated very easier through our emails and all. He's a great dealer to work with.

VICKYE FARLOW

30 de ago. de 2010

GOOD DEALERSHIP.... DID NOT KEEP YOU WAITING ....SALES STAFF WAS GREAT, VERY FRIENDLYTHIS DEALERSHIP WENT OUT OF ITS WAY TO MAKE SURE THAT ALL OF YOUR QUESTIONS WAS ANSWERED. HAD GONE TO ANOTHER DEALERSHIP THE DAY BEFORE .... EVERHART;S PRICE WAS $1000.00 LESS. WASHED NEW CAR AND GAS WAS FULL.

mclmonds

27 de ago. de 2010

This is the fourth car I have purchased from this dealership. My daughter and her husband have purchased six cars from Everhart Honda. This dealership would not have gotten our repeat business if we had not been VERY pleased with the good service and caring attitude of the entire staff we have come in contact with. I have recommended this dealership to several family and friends over the years. I am glad to have quality service, financing, and sales available in the Statesville, NC area!!

kayaye33

27 de ago. de 2010

Everhart is wonderful! I have serviced my cars there for over 10 years. I actually started servicing my car there due to a problem I had with another dealer in Hickory and was so pleased with the awesome service department that I bought my next car from them. Even after moving to Charlotte and then to Greenville, SC, I still continue to make the drive to have them service my car. The service department manager, Reno, is extremely nice and he's what has kept me coming back after moving away - I know I can trust him and they never have me doing unnecessary work on my cars. And, I love my Honda Accord that I got at Everhart. It is a 2003 and I have 282,000 miles on it currently and it's still going strong. I highly recommend Everhart for service or sales. I have had so many negative experiences with car dealers and service at car dealers, but I have never had that at Everhart. They truly care about their customers and it definitely shows!

jean fuller

26 de ago. de 2010

kris lanbert at ever hart honda in statesville, nc was very courteous and professional. he quickiy responded to my request for information, gave me a realistic price to expect to pay for the car and went the extra mile to get a car that had just arrived resdy for me to take home. in over 40 years of car shopping, this was the most pleasant car buying experience that my husband and i have had.i had a car in my driveway that i was test driving-i returned that car and drove to ever hart honda because he made it worth that effort. there was a considerable price savings and he listened to what was important to me in terms of what i wanted on the car.

red55

20 de ago. de 2010

We were looking for a new Odyssey and it seemed as if Chandler and his group were going to be fair to work with. When we got to the dealership, we told them we would have a trade in vehicle. When Chandler came to tell us what our vehicle was worth, he said a carfax report had shown that the vehicle had been in an accident. I immediately knew this dealership was playing games. Our vehicle had never been in an accident and I knew this was there way of paying us less for our trade. To say I was furious is an understatement. I asked for the print out from carfax stating it had been in an accident and ofcourse Chandler couldnt reproduce it. I asked him why he couldnt show me a copy and ofcourse he didnt have a good answer. That showed me a lot about this dealership, how they treat customers, and where their ethics stand. Needless to say we bought our Odyssey about 3o miles from this dealership in Huntersville. My advice is to be very careful when considering this dealership. They obviously are not upfront and honest. On a side note we have had work done in the past in the service dept. and have found them to be very straight forward. With the service dept. we are pleased.

jmcclure

20 de mar. de 2010

I was looking at the dealers website www.everharthonda.com at a certified pre-owned 2008 Honda Civic Coupe. I called Dean and found out that the car had been sold however Dean ask me if I had thought of a new car and got me interested in a 2010 Civic Coupe LX.I drove the 1 hr and 15 min that night ot the dealer in Statesville, NC.Dean met me as I got out of my trade ( a 1997 Honda Civic HX with 220K on it)He laready knew what it was gonan take to get me in the car and what payment I wanted, we haggeled a little took a test drive and stopped by yhr finance managers office to sign the docs and we were on our way back home.Kert the Sales Manager and Chad the Finance Manager were both excellent and Dean was awsome. I have to go back in 2 weeks for dealer prep and clean up as it was late and the service department was closed once that is done I will do a follow up review.Overall a graet experience