Bran

2 de sep. de 2015

The service and car buying experience went smoothly. I would recommended this dealership.

NCVWLove

1 de sep. de 2015

Quick process and worked with us to get us in and out once we got the negotiating out of the way. Typical numbers game; "NO HASSLE".... not quite. There's always hassling. whether you call it hassling my trade in value or hassling the sale price of your vehicle... it's a game. one that fortunately, my wife knows how to play very well. Overall it was a good experience. Dealt with my salesperson most of the time. Sales manager just came out of his shell to hand papers with new numbers on them. After three days of negotiation, we left with the exact car we went to look at for the price that we initially said we needed to buy it for. I, personally, just despise car-buying.. but that isn't a reflection of this dealership...just the industry. Overall, it was a great experience; just remember to never pay sticker....no matter what they say.

Go Sox

26 de jun. de 2015

Recently purchased a Passat and the buying experience was great and completely stress-free!!! The sales person showed me exactly what I was looking for, and she NEVER tried to up-sell me to a more expensive model. The entire process, from test drive to final signatures, was smooth, efficient, and positive. I never felt like I was talking to a "sales person." More importantly, I was treated kind by a group of happy, courteous, and professional people!! Kudos to the staff at Flow VW!! It was worth my 100 mile drive to finally get that experience!! I was greeted by a smiling face as soon as I walked into their showroom, everybody else I spoke with was kind and accommodating, and they immediately answered ALL of my questions WITHOUT having to "talk to the sales manager." At the end, they even offered to deliver my car to my home, an hour and a half away (I would not let them do that). If you are looking for a fair price, and a positive buying experience, visit this dealership!!! It was awesome dealing with positive, honest, happy, and kind people .........Thank You!!

RaleighGal

24 de may. de 2015

Recently purchased a used vehicle at an awesome price. No haggling, got an fair value for my trade-in. Steven Chafin was excellent. They also were very timely with the paperwork process allowing us to be on our way back to Raleigh and avoid rush hour traffic. It was definitely worth the drive from Raleigh and I will be buying from them in the future. Wonderful Staff!

EOS owner

22 de may. de 2015

Called about a fast moving used model, EOS, made the appointment to see for Saturday AM, was called and verified an appointment was ready with a salesman's name, contact info and all given Friday prior to appointment. Minor issues were resolved with no problems and the salesman even transported the vehicle to a sister dealership closer to my home (50 mi away) after completing minor detail. Came in with guaranteed loan from credit union, however dealership got me a better rate and saved me on financing too. Great dealership, wonderful experience, highly recommended, excellent auto for wife.

gary

18 de may. de 2015

Although I purchased the car used from someone other than Flow, I was well please with the attention to detail and service received.

WVUFan

28 de abr. de 2015

I recently purchased a new Golf with Flow and the process was smooth and painless. I purchased the car 90 miles away in Raleigh and they were willing to work with me remotely. I never physically went to the dealership. They gave me a great price on the car without any drama. Other dealerships were willing to give the same price, but there was drama. Also, this was the only dealer that was not obsessed with getting inside the dealership to up-sell me. They even brought the vehicle to my job and demonstrated the vehicle's features in the parking lot. I would recommend them to anyone.

VWFan

22 de ene. de 2015

I had a problem with the power steering in my VW Routan and the staff at Flow Volkswagen was extremely helpful. They kept the van for several days to make sure the repair they made fixed the problem. I was glad they did so because it brought me peace of mind knowing they wanted to be extra sure the issue was resolved. They kept me updated each day on their progress and any findings. An excellent experience!

Lisa (bug driver)

11 de ene. de 2015

This was THE best customer service from beginning to end that I have ever had with an auto service department. They let me make a last minute appointment for service, the shuttle service was there immediately, and they had my car ready on time. The CSR even called me to say that I had dropped my scarf, and he would hold it until I picked up my car.

Heather

1 de ene. de 2015

Thank you to Flow Motors of Greensboro! You made buying my new Audi Q5 a great experience. Mark Davis was a wonderful salesman, he was knowledgeable about the product and very straight forward regarding my trade and out the door price. He has followed up with me several times to ensure my happiness. Mark introduced me to the sales manager, service advisor, and the parts manager so I would feel comfortable on my first visit back to the dealership as an Audi owner. Overall wonderful experience buying a new vehicle. Thanks Guys!

Katrina

31 de dic. de 2014

After starting a new job which offered a car buying discount, I visited Flow Motors Greensboro looking for an Audi A3 Quattro. While they couldn't make that particular car work at the time with the down payment and monthly payment we wanted; Mark and Ashley weren't giving up on making the sale. We really appreciated the honesty of being told, "We still want to sell you a car; we think we can give you most of what you want in the Audi in a Volkswagen." I had never been interested in Volkswagen but was appreciative of their time and effort so I agreed to at least take a look at the car they had in mind. It was the 2014 Jetta DSG GLI. I agreed to a test drive and came back incredibly impressed. They were able to work out a lease on the terms we wanted (Which I love, because with all the protection plans I have very little overhead with maintenance). They got everything drawn up that evening and all I had to do the next day after work was come by and sign the lease. We took the car home that Friday evening and I promptly woke up to a flat tire Saturday morning which was quickly and expertly taken care of thanks to the Flow team. I am very happy with my decision to lease a car from them and look forward to leasing my Audi within the next couple years. This is the second vehicle we've gotten from a Flow dealership and certainly not our last.

MICHIGAN girl, Charlyn

31 de dic. de 2014

Having moved to NC from MI with my Jetta, I found the service dept of this dealership to be outstanding. When I was ready to trade in my 2012 lease for a 2015 I found that the sales manager Mike Goodwin, and especially my salesman, BRANDON CANTY, to be beyond expectations of buying/lease a new car. They went above to make sure I drove out with the car, color, options, and payment that I wanted. I will be returning to this dealership for service, and any other new car needs I have in the future. Thanks guys! "GO BLUE"!

Patch

24 de nov. de 2014

In my 54 yrs of purchasing cars for the family , this is definitely the worst experience I have had. I called dealership to verify car was available before driving 150 miles to test drive. Upon arriving and after talking with salesman I was told car was sold. No customer or people skills exist at this place. No thank you for coming in. Please buyer beware!

Lcs

24 de nov. de 2014

54 yrs old and the worst buying experience ever. Notified dealer before driving 3 hrs to test drive car, got there ready to test and was told it was sold. Least they could have called. Will never deal there again. Buyer beware!

Beverly Beetle lover

29 de mar. de 2014

I never thought buying a car could be this easy! I found my Beetle on the internet and called Flow in Greensboro. After discussing the details, I agreed to purchase it and it was delivered to my front door! Amazing service, friendly salesmen...perfect deal. I love my car and so do all my friends and family. Thanks Flow.

William S.

26 de feb. de 2014

I was quiet pleased with Charles yourse and the flow Volkswagen team they were willing to work with me and get me into the car I wanted I would defiantly recommend them

Rocky D. Fowler

20 de may. de 2013

Outstanding customer service, very helpful and thourough. All empolyees were professional and acomodating.

Barb

18 de may. de 2013

Everyone I met and talked to was very nice!!! Everyone I met and talked to was very nice!!!

Jetta#3

19 de nov. de 2012

These guys are great! everytime I bring my car in for service they treat it like it was their own car. When I'm ready for a new car I will definitely buy here.

Wightie

12 de ene. de 2012

My wife was able to buy the car over the internet and corresponding with an excellent Internet Sales Rep. David Guest, it was a real pleasure. We were able to deal quickly coming to terms. A driver by the name of Richard Brown delivered our car to our door. That met a lot to us because it would have been very inconvenient to fly down and drive back. The car is great and we couldn't be more satisfied. Sandy & Mel

DubGirl

9 de ago. de 2011

I was referred to Flow Volkswagen in Greensboro as I was looking for a new Jetta. I worked with David Guest and he was wonderful! The process was very smooth and all information I needed to know was given to me. I was very satisfied with everything overall.