Annie

26 de ago. de 2015

Nice and courteous employees. Clean waiting area. Provided not only coffee and water but apple juice for kids. Completed job sooner than expected. Answer question about other service than one received.

Tiana

18 de ago. de 2015

Fred Sheffield was very helpful. He wasn't pushy at all. I told him what I could afford. He helped make all of it possible. I have a nice car and it is with the payments I requested.

Dale

6 de ago. de 2015

Everyone was very helpful in helping me to secure the car I wanted and receiving a good interest rate. The experience was great.

Joann

4 de ago. de 2015

Comfortable waiting area. Didn't have to wait too long. Service advisor friendly and helpful (Don England). He explains what will be done and how long it will take.

Marie

31 de jul. de 2015

Never felt pressured, questions answered without hesitation,Felt as if Andre was truly working for me, to get the vehicle I would be pleased with.

Lisa

29 de jul. de 2015

Friendly, prompt service. Vehicle was checked and repaired in a reasonable amount of time considering parts had to be requisitioned.

William

26 de jul. de 2015

Friendly atmosphere, all staff willing to help and work with me and my budget. They were willing to trust me and I was able to test drive many different cars before choosing the one I wanted.

Catherine

17 de jul. de 2015

Salesmen were friendly and remembered me. They are always helpful and knowledgeable. You are given the choice whether to have repair done right then (in which they give you an estimated cost) or wait.

MS Buyer

29 de mar. de 2015

I sent an inquiry, and they responded by e-mail and by phone, everything was going well until I asked for a purchase order twice and never got a response or a return call back. I will not be shopping here again.

used honda buyer

5 de ene. de 2015

At time of financing the dealer did not have our best interest in mind when buying a used automobile. They (finance manager) admitted to not shopping our excellent credit and were offering an outrageous interest amount. We had to threaten to leave and forget the automobile to get the terms much better which was a waste of our time, especially considering it was our 2nd car from Flowers in less than 2 years...we will not be purchasing another vehicle from Thomasville Flowers Honda.

Domay

28 de oct. de 2014

Dave Krout and Ernie were the absolute best and most friendliest guys I have ever met at a car dealership. They made my wife and I feel comfortable at all times. We really enjoyed the experience of dealing with these guys. I felt like I have been knowing them for years. I would definitely recommend this dealership to others.

Locv

11 de oct. de 2014

This was by far the BEST experience I have ever had with any car dealership! As a matter of fact I had another Honda ready for me to pick up at another dealer. However that dealer was slow to let me know so in the meantime I was looking at other places. So I scheduled a visit within two hours and was approved for the car before I left which I picked up the next morning!! Awesome customer service from ALL

Kristen Smith

26 de sep. de 2014

Let me try to make this long story short! I have been looking and looking for a Honda Element. They are rare in my area, so I've been prepared to travel to get one. I've missed several that I've been interested in because I did not get there fast enough. When I saw this one come up at Flowers, I made an internet inquiry and at least 3 different people called me back the next day to tell me how beautiful the car was and how much I would love it. I asked about putting a deposit down right away (sight unseen) and they told me I definitely could, with pictures to follow. I was really excited because it had low miles and was "certified pre-owned." I'm a special education teacher who travels between schools and work another job weekends/evenings that is 90 miles each way. At a price of $12,000, I had just enough in my budget to afford this reliable car that could fit all my school supplies! The customer service representative said she would assign me to a salesperson, and he was very nice. I was eager to put down the deposit, explaining that I had already lost two cars out of state from not getting them quickly enough. The salesperson absolutely promised, insisted, and gave me his word that "This car was mine!" He said he confirmed with the manager, and they did not want to take a deposit because it was off the lot, having "minor dings and dents" fixed up. Again, I was assured by everyone how much more beautiful this car would be when it was done. The pictures never did come through. About an hour later, I received a text (yes a text, after having been on the phone with everyone there for close to three hours that morning) that "someone else has a deposit on this car and has for three days." I was heartbroken and asked to speak to the manager - the same manager that told him "This car was mine" and that I would be the second person to know when it was ready to go, with the salesperson being the first. The texted reply was that he would call me, but there's already a deposit on the car and nothing they could really do. When I did get a chance to talk to the manager, I explained the entire situation, including the fact that my salesperson insisted I would not lose this car, citing that "There are only 5 sales people there who all have each others' backs and know what each other are doing." The manager had a different story in that he told the salesperson not to take any deposits on this car because of "significant damage." He stated that I would not want this car as is and it needed to be fixed. I also received a text that they found someone willing to take the car "as is" which completely contradicts the story that they couldn't send pictures because despite having gone to the body shop to take photos, the car was "already being repaired and couldn't be photographed..." The manager said he had to look over the deal that was made and it may or may not be approved. He assured me that he would call me if something didn't work out with that deal. Of course, I was prepared to move on and just let this whole disaster go, until I started receiving price alerts for that same car. What a surprise that it has been re-listed at $15,000! Clearly, they had changed their minds about the pricing of this car and the deal was just too good to be true. Instead of just telling me that, they wasted a lot of my time, and my hopes... Maybe you'll have better luck with them than I did, as their reputation was quite good. I had confidence in them, and they were friendly, but they clearly had ulterior motives on this one. Very disappointed!

Sarah

1 de abr. de 2014

My sales person was Lance Thompson and he was an excellent help with purchasing my vehicle. I am very pleased with my buy

PaulaBlackburn

28 de feb. de 2014

We visited the dealership knowing exactly which vehicle we were interested. Our sales associate, Sean, showed us the vehicle, answered our questions, let us test drive, quoted us a price that we felt was fair. The entire process was smooth and seamless. We felt no pressure. Very friendly staff. We have had our vehicle for 5 days now and are very happy.

igleason

9 de dic. de 2013

I had a great shopping experience at Flowers Honda and Nissan! It took several visits before deciding which car to buy. Each time Drew Richards and the rest of the team were very helpful and professional.

Irene Gleason

3 de dic. de 2013

Excellent... no matter how many times I came by Drew was always willing to help me!

Don Hart

30 de nov. de 2013

Flowers Honda was great. It was a nice buying experience. Andrew was my salesperson and he did a fantastic job. He was referred to me by my parents who recently purchased a 2013 NIsssan Pathfinder. I will refer folks to Flowers Honda and Andrew in the future.

marquitarobinson5

1 de nov. de 2013

Awesome dealership!! Customer service was great, everyone was really nice and helpful. Ernie did an excellent job as a salesman. I didn't feel pressured to buy. I took my time and everyone was patient with me. I got the car I wanted for an excellent price. Once I decided on a car...everything was done in a timely manner. I didn't have to wait 2 or 3 hours to complete the financing process.

BritneyGibbs

24 de oct. de 2013

Everyone was just a pleasure to work with. They were so laid back and friendly, and not pushy or overly aggressive at all. They were very willing to work with me to finding a deal that was right in my price range.

Cindy Lowell

4 de oct. de 2013

I love my new Civic. Flowers is the best dealership I have ever dealt with. This dealership knows how to keep people coming back time after time, this is my 3rd Civic from this place. Love, love, love it.

Ironmaiden319

24 de sep. de 2013

Sales experience great - service still needs improvement. Service department needs to improve customer service and quality of work. Would take my car somewhere else for service, but I purchased pre-paid maintenance.

Oilman Kevin

20 de jun. de 2013

Wanted to leave a message for someone after being directed to service from switch board. Was TOLD I AM A Service writer NOT a reseptionist !!!!!!!!!!!!!!!!!So much for doing business at that place. The male service writer Don seemed nice........

wbarber00

30 de jun. de 2012

Flower's Honda is the most inept car dealer I have ever done business with. Our deal included some accessories that were to be installed when the service department opened back up. After two weeks of waiting for a phone call to schedule an appointment, I had to call them and set it up. We live about 2 hours from the dealership and were shocked when we arrived and were told they did not remember the deal and those involved were not available at the time. Their "misunderstanding" of our deal could have been communicated on three separate occasions before we made the long trip to/from Thomasville for our appointment to have the accessories installed. This was written down when we were negotiating the deal but the dealership would not provide it to me despite acknowledging they had the file. It took four months of constant phone calls and e-mails to finally get the response that they were sorry for the confusion and would not be installing the accessories. Other shady things about the dealership were: We were told our trade would have to be sold wholesale and there was no way it could be sold on the lot. This was an obvious attempt to devalue our trade however it was displayed prominently on the lot with some very complimentary language on the website when we arrived to have our accessories installed. Their salesman, Kyle, was quick to speak poorly of another Honda dealer in Tallahassee when he found out I had been dealing with them as well. While I appreciated the input at the time, I'm sure my experience there could not be any worse than the one at Flowers. When I inquired about an extended warranty I was quoted a price of $1500, this amount was what I was taking into consideration during the negotiations, but on our paperwork the warranty's actual cost was $1100. The negotiated purchase amount took into consideration an $8k payoff on our trade. Our actual payoff was less than that amount and I had to correct that information when we were signing our paperwork. When their finance manager asked Jason about this he stated he was "planning to put that in his pocket." I would encourage anyone buying a vehicle to steer clear of this dealership. Based on my experience, their staff, management, and ownership's interest in the customer ends after the sale.

fsu2002

31 de ago. de 2011

David Flowers states he stands for "Honesty" and "Integrity" in his ads, but don't be fooled. I was misled by his sales staff into thinking I was paying all taxes and fees for the State of Florida when I purchased my vehicle, but when I read the find print a little too late, it was obviously wrong. Repeated calls to his sales staff went unanswered, and when I tried to contact Mr Flowers himself, he simply ignored me. Be very careful traveling up from Tallahassee and doing business with the Flowers dealerships. They are shady people, and the owner doesnt care enough about his clients to offer a response.