Ingrid

17 de mar. de 2015

I had a FABULOUS/WONDERFUL experience purchasing a BRAND NEW Q5 at Fort Worth Audi. DJ took the time to understand what I wanted, and called me when she found me the perfect option. DJ took care of every thing to make it a pleasant, simple experience. She was never pushy. I would highly recommend her! DJ is the best...Ingrid

KorganoTx

26 de feb. de 2015

Ask anyone who knows me, and they'll tell you I'm the guy who'd rather have a root canal (without anesthesia), than go through the hassle, haggle, and high pressure sales that often accompanies new car buying. Nevertheless, I had my heart set on a '15 S4, and so I set off in search of that "perfect" car. Five-months, four Audi dealerships, and three bottles of Pepto later, I had all but given up--- When, on a whim, I decided to reach out via email to the sales team at Ft. Worth Audi, To my surprise, within 30 minutes, my email had been answered, and within the hour, I was discussing car options directly with my new sales rep, Ryan Ziegler. The entire buying process -- from custom order to delivery was seamless, with Ryan taking charge of all the details. If you expect the best, and want to be treated with courtesy, professionalism, respect, and a liberal dash of what we Texans call "Southern Hospitality".. Ft. Worth Audi and their sales agent, Ryan Ziegler, is a winning team. I highly recommend them!

cjlarson922

25 de feb. de 2015

I had a wonderful experience purchasing a pre-owned Q5 at Fort Worth Audi. DJ took the time to understand what I wanted, and called me when she found me the perfect option. She clearly explained my options, took MANY test drives with me, and took care to make it a pleasant, simple experience. She was never pushy and always listened to my concerns and thoughts. I would highly recommend her!

Kfz-Handler Kunden

24 de feb. de 2015

The sales staff couldn't of been any friendlier. The entire process of buying a car can be daunting and painful... BUT at Fort Worth Audi it was simple. They had an answer for every question I had and even a few answers to questions that I didn't even know I had! Zoran made the process simple, I told him what I wanted and he made it happen like magic. My first Audi was purchased, at another Audi dealership in the area; and I didn't know what I was missing out on! I would recommend Fort Worth Audi to anyone buying an Audi in DFW. Simply the best... And Iv'e been to the rest.

dblack

24 de feb. de 2015

Every part of my purchase experience was superb. My red A6 had to be tracked down, and Corbin found exactly what I wanted. I couldn't be happier. The entire experience was great, and I'd highly recommend Fort Worth Audi and Corbin.

debi

24 de feb. de 2015

Had an exceptional first time experience with Fort Worth Audi. Just had first service appointment and my salesperson, Corbin Bracken, helped set up service and visit with me at time of appointment. Five stars aren't enough!!

mscurry

24 de feb. de 2015

Could not have been a better experience in purchasing my first car. Corbin was extremely helpful from start to finish. Would highly recommend anyone to Fort Worth Audi in the future. Thanks again!

SKMarquez

24 de feb. de 2015

Went in to get my 2013 Audi A6 Serviced and left with a Brand New 2015 Audi Q7. Couldn't be happier with my purchase.

Larry Salinas

24 de feb. de 2015

We had an Awesome! First time experience with Audi. Tony had our best interest in mind. He responded quickly and friendly. The team from start to finish was at 100%. Great experience.

samuel10

24 de feb. de 2015

Had a great experience with Tony, was friendly and genuinely had my best interest in mind. Would definitely recommend him and Audi FTW to a friend.

Erica U

24 de feb. de 2015

Corbin and the Audi Fort Worth team worked hard to find me exactly what I wanted! I love my Audi Q7 and the service I receive each time I visit.

Steve

24 de feb. de 2015

DJ provides top notch service. I had a great buying experience on my two Audi purchases. I am a typical consumer that over the years has not enjoyed shopping for and buying a car. DJ Camp and Audi has changed my view of the experience. I have been back in on several occasions for additional services and she has always been extremely helpful. Thank you to DJ and the Audi dealership.

Mike B

23 de feb. de 2015

In 2011, purchased A5 Cabriolet, which was a pleasant experience. Since then, the service has been great. Kyle Jackson knows how to treat you right. I had one warranty issue which was handled flawlessly. Otherwise, I had routine service events. In every case, Kyle and the team treated us like they really cared. The way everything has been handled, I'll continue to get service at Fort Worth Audi long after the warranty expires.

dmitchkc

23 de feb. de 2015

Tony Maloku has responded quickly and has been very helpful with any questions I have had. I would go back and purchase another vehicle from Fort Worth Audi every time!

pvaidya1

22 de feb. de 2015

Worked with DJ Camp. She provided phenomenal service and turn-around in our purchase of an Audi A6. Highly recommend Fort Worth Audi and DJ especially. Thanks!

Logan19d

21 de feb. de 2015

I had originally gone in to preform a servicing on my older Audi. I was starting to look around for a newer vehicle, and asked to see their lot. I enjoyed their selection greatly and soon found the car I wanted. They worked with me on the price, helping me get a good deal on the vehicle. Shortly there after I returned for a regular servicing. They serviced my vehicle promptly and fixed my visor clip which I had broken on accident! I would recommend this location any time. Tony was my salesmen. He has personally reached out to me and gone out of his way to make sure I was still enjoying my new Audi. Wonderful team, clean location, and a great atmosphere!

ealamos82

21 de feb. de 2015

I was thoroughly satisfied with my sales experience at Audi of FW. I had already done research on their website among many other dealership websites,I was immediately able to chat with Zoran. His extensive knowledge of the Audi brand was impressive that he immediately captured my attention and got me excited about the Audi brand. I had been a loyal BMW customer for 10 years, but the Audi brand and the entire team at Audi FW convinced me that i was making the best choice to move to an Audi A5. I have had my car for 3 weeks and it has been the best car buying decision I have ever made. Zoran and his team have been amazing since day one and continue to always be nice, helpful and friendly.

Crl

21 de feb. de 2015

They made a could not refuse deal on a 2015 S8. The salesperson and the owner went above and beyond normal terms to make this happen for me. I highly recommend this dealer.

apool

21 de feb. de 2015

We drove to Ft. Worth from Lubbock, TX and even before we came to buy an Audi Q7 I had an instant good feeling when talking to DJ on the phone! She was honest with us, didn't sugar coat anything(which is what we like), and was super easy to deal with. Buying the car was an absolute pleasant experience!! After we got screwed over by the dishonesty at Reagor Dykes in Lubbock, we were not looking forward to dealing with anymore dealerships. But DJ made everything go smoothly!! We got a good price for the car, they gave us a good trade-in offer and she accommodated us in any way that she could!! We will never do business with any other dealership!!

Zam

21 de feb. de 2015

Great sales experience at Audi FW, their team is second to none, this is the third car I buy with Johnny B, he is an expert and passionate for his brand and provides great service, the rest of the team is also great, Kyle in service, Brooke in Finance, the whole sales team including Zoran, all very friendly, they make you feel at home. Thanks guys, keep it up!

camb

26 de ene. de 2015

Took my car in (2014 Q5 TDI )for 15k service and it has been a TOTAL NIGHTMARE. Car has been back 3 times in 2 weeks for an oil leak, which they have yet to fix!!! Spoke with the owner, he called only after he knew I had called Audi Corporate. He was unbelievably rude and accused my of lying about the oil spills in my garage. He claimed they couldn't leak because of drip pan or something to that effect. Well I can assure you the car did leak- my garage is full of oil stains. He stated that IF I would send pictures he would see if AUDI not his dealership MIGHT pay for clean up-mind you this was at my request certainly not his idea!!!!I I have never ever been talked to so rudely by anyone at a dealership much less the owner and the GM is basically non existent (yes owners son) who would not return my calls until I had called Audi. DO NOT BUY A CAR HERE AND DO NOT HAVE YOUR CAR SERVICED HERE!!!! Should have listened to all the people that had bad things to say about this dealership-go to DALLAS AUDI not any dealership owned by the Baillargeons- they own the one in Hurst also!!! My ONLY good experience there was my service writer who was extremely kind and understanding Tie Johnson!!! Unfortunately all of this was put of her control.

S5mws

22 de dic. de 2014

Buyer beware. Suggestion before buing - Google "Audi carbon build-up". Once you do you will find literally hundreds of posts complaining of this condition. Unfortunately, I am currently going thru the ordeal now. ~2K the first time around for manual carbon removal in which they remove your I take and scrape the build-up from you manifold and valves. Had that done about 3 weeks ago and my car has been back twice and remains i. The shop as I thpe (going on 6 days). The reason - "random multi-cylinder misfires" which illuminates the chk eng lite thus one is forced back to the dealer. I suspect my bill will run me another $1500 this time and I see no guarantee that the problem will be corrected. My stats: 2011 S5 4,2L purchased new from Ft. Worth Audi. I am "lucky" in that I got around 75000 miles on mine before the problem surfaced. Why? Because I drive mostly all highway and most at a high rate of speed. If you city drive a lot, you are doomed to face this much sooner than i (see posts). I purchased a ~$6500 extended warranty (top one offered") but none of this is covered as they say this is "routine maintenance". Huh, a known and documented design problem and that is what I get. Also regarding my car, I have followed every scheduled maintenance and only the dealer has touched my vehicle so there is no neglect here. My suggestion, if you an to buy new and are shopping around, beware of any DFI reference to the engine - (Direct Fuel Injection). And if you plan on keeping the car for a while, don't buy any of the Audi's as they all have this same issue - VW too for that matter. Good luck.

lauren.namdar.5

4 de sep. de 2014

Absolutely horrible service! Employees are thieves! Took my 2010 s5 in for service and my valentine 1 radar was stolen! I had it hard wired to the visor, and someone clipped the wire and never saw it again! They also stole a pair of North Face gloves I had in the glove box! That's over $600 of property stolen just from a routine maintenance! Talked to my service representative and told me he would look into it, however later he said that nobody could have taken it. Obviously if my wire is clipped and I had it in my car when I took it in, who is to blame!? Will never do any business with them again! That car was almost $70k and this is what you do, and I don't even get a compensation for my stolen items?! Pathetic. Do yourself a favor and go to Dfw Audi off 183. So much of a difference from Ft Worth Audi!

aaagrrrrl

23 de jun. de 2014

This was the easiest car buying experience I've had.... Most of the interaction was via email, specifically Zoran at Ft. Worth Audi. Zoran is a great salesman, very attentive and overall wonderful to work with - highly recommend anyone looking for an Audi in the Ft. Worth or near areas (we drove down from OKC area) to contact Zoran. You will get a great deal and the attention deserved. Everyone we encountered at the dealership was very friendly and easy to work with. Thanks to the whole team!

Tstar11

21 de jun. de 2014

I just purchased my 3rd Audi from Zoran. My first purchase with them was a long process, I couldn't make a decision and ended up ordering exactly what I wanted. They took their time with me and were always patient. My second was a move from an S5 to a more family friendly sedan, today I went full. Mommy and moved to a Q7. My Audi's have held amazing value and it's been an easy painless process.Z oran and the guys here are always friendly but not pushy. I never feel pressured but always well taken care of. Today I was in and out with a new car in just a couple hours, and that was only so long because I had a few test drives. I reccomend Ft. worth to friends all the time, it's well worth the drive from Dallas!

AAAGrrrrl

18 de jun. de 2014

This was the easiest car buying experience I've had.... Most of the interaction was via email, specifically Zoran at Ft. Worth Audi. Zoran is a great salesman, very attentive and overall wonderful to work with - highly recommend anyone looking for an Audi in the Ft. Worth or near areas (we drove down from OKC area) to contact Zoran. You will get a great deal and the attention deserved. Everyone we encountered at the dealership was very friendly and easy to work with. Thanks to the whole team!

Jeff Wilson

2 de may. de 2014

Dealership didn't respond to my email via Cars.com, so I went to the local chat session for the dealership. The lady was friendly and told me a Rep would call me. About 2 hours later I called the dealership since no one contacted me. I went to the dealership and from then on had a great experience. The staff was very helpful and considerate. The only things that stood out was that the online posting had the car at 10,000 miles when it actually had 21,000 and later I noticed that the mirror was broken in the drivers visor. I didn't mind the mileage since they sold the car cheaper than the listed price, without any negotiations from me. They also gave a very competitive loan rate, so overall I would buy from them again.

janice5014

2 de abr. de 2014

This was going to be my second car from Audi, I went to dearlership in Fort worth, the sales person didn't seem like helpful, she seems like she didn't really care if i buy a car or not. She wasn't rude but very careless and didn't seem like she is really trying to make it work. I didn't get a car from this dealership because of her attitude and and how she handle the customer. I will never go back to the dealership in Fort worth even tho i live in fort worth. Worst experience ever. now i'm working with another sales person in Plano, he is so nice and kind and trying hard to get close to what i want.

Lizzybeth69

17 de feb. de 2014

As crazy as it sounds, I bought my 2009 Audi TT sight-unseen. All I had to go by were the dealer photos, the Carfax report and feedback from the salesmen. The sales guys answered all my questions honestly. I got a great deal and had my car shipped to Utah. I was thrilled to see it was everything that Fort Worth Audi had represented.

Sam

7 de ene. de 2014

I did inquire on Cars.com but no one from the dealership ever contacted me. I finally just went into the dealership to see the car I was interested in.

DavidMychaluk

28 de oct. de 2013

I bought a used 2010 S4 from this dealer about two months ago. The car was sold to me with a few rock chips and was missing a little button in the navigation wheel. They replaced the button for free on the spot under my "factory warranty". Which I was told had another 3000 miles left on it. I noticed the coolant was a little low and my salesman told me the system was just checked and was fine and it was ok to be a little low. I knew that wasn't accurate but I figured it would be ok as I had 3000 left on my factory warranty.I drove my car home about 270 miles away and I noticed the car was slightly lower on its coolant. I went to my local Audi dealer and topped it off, about a month later I noticed it was low again. I decided I should bring it in for service under my factory warranty. It was then brought to my attention that my warranty actually ran out 2 months prior to me buying the car. I brought that to the attention of Ft Worth Audi and they didn't care at all and offered no compensation. After further investigation I found the leak was coming from a cracked radiator that was never repaired after an accident.So now I have a busted radiator and no factory warranty not that the warranty would help, but I was lied to every step of the way. Audi should be ashamed to have their logo on this dealers sign and you should steer clear of them.

Out of Town Buyer

9 de oct. de 2013

My local (out of town) Audi dealer is the only game in town, and therefore had no intention of negotiating on price. I worked over the phone and via email with Ryan Ziegler at Fort Worth Audi, and he jumped through hoops for me. He took extra pictures of the car on several occasions and answered all my questions in a timely manner. I have full confidence that Ryan will take care of you, no matter where you're located.

PLPerron

12 de mar. de 2013

We purchased our first Audi from Fort Worth Audi, a Certified Pre-Owned 2010 Audi S4 with the Prestige package. This was, without a doubt, the best car-purchasing experience myself or my wife has ever had.Zoran Gutic was EXTREMELY helpful from the very first email inquiry and very knowledgable about the car. He never tried to "sell" me the car, but instead made sure it was the right car for my tastes. He guided us from start to finish with finess and patience, always inviting more questions about the car or dealership and making sure all our questions were answered.Likewise, John, the Finance Manager, did not try to cram extended warrenties down our throats, but instead discussed in depth how long we planned to keep the car and what kind of driver I was (aggressive, leisurely, lots of miles each year, few miles each year), and tailored the extended coverage delivery based on that information (even steering us *away* from several categories of coverages). Every bit of the searching/buying/financing/extended coverage experience was low-pressure and very relaxed. I did purchase the nick and dent coverage because I'm nitpicky about paint blemishes etc, and a total freak when it comes to rim damage. All in all, the experience was the best we've had with a dealership, and my wife and I commented on that two or three times on our lengthy drive back to Houston last night in the S4. Whether looking for new or used, we will bring our business to this dealership time and again as long as future experiences remain at this stellar level. -Paul and Jes

luisleal1

4 de feb. de 2013

I just took possession of a 2013 Audi RS5. I had to order the vehicle, and the entire process was very easy. The sales person was great to work with and had a good knowledge of the vehicle and the brand. This is my 5th car purchased from this dealer. I purchased two Q5 and I had an A5 and S5.

Tinnster

3 de feb. de 2013

Very good staff and helpful my salesman Zoran was very accommodating through the whole ordering process. I will come back and buy for here again.

FastS4

28 de ene. de 2013

I have serviced my car with both Austin and Kyle in the service department for a 2 years now. I understand why the parking lot is always full...I along with everyone that walk through the doors that I have seen are truly made to feel special and I trust the work that is done on my car. They work hard to make sure the prices are fair and the work is done right. They are always busy when I call or stop by, but I would rather do business with someone who values my car and wait a little bit than do business with anyone else! Thank you Fort Worth Audi for such an incredible experience!

jdj

21 de ene. de 2013

Called to make a service appt and was always sent to voice mail. Waited for a return call for three days. Called Director of Services. Left a voice mail. No response. I can't believe these guys do any business.

Tdog72491

14 de ene. de 2013

Horrible in service department, left my car there on a Friday afternoon to replace a fan relay switch. My car sat there till Monday and still wasn't even looked at, the excuse was they where "busy" and "understaffed". Unless you want to be car-less for days without answers and to get the "run-around" on when your car will get looked at I recommend you go somewhere else. Would have expected much better for a Audi dealership....

JpBoston

14 de ene. de 2013

I went to this Audi dealer and was helped by Chuck. They went above and beyond until I was completely satisfied. I would recommend this Audi dealer over-all dealers in Texas. I have dealt with BMW, and MB. I will always buy my cars from this team! Thank you to Rick and John for helping out.

alicjen

13 de ago. de 2012

Jeff Orth and Rick provided a very professional and courteous service when i bought a CPO Audi Q5 from Fort Worth Audi. Most of the details were worked out over the pohne and via email. When i showed up to check the car, test drive and purchase it, the entire process was completed in about 2 hours (fast and friendly experience compared to my previous experiences at Toyota and Honda delaerships........although i still love my Toyota Avalon). Jeff spent about 20 to 30 mintues going over how all the features worked and how to set up the car including iPhone connection. I am happy with my experience at Fort Worth Audi and as long as the car performes well, i will be going back there for another Audi.

Alicjen

9 de ago. de 2012

Jeff Orth provided me with excellent courteous and professional service during my purchase process for a 2011 CPO Q5. Most of the details were handled over the phone and via email. When i went to test drive andpick up the car, the entire process was over in about 2 hours. If my Q5 performswell,it wont be the last Audi i buy at Fort Worth Audi.

S5 Cabriolet smile

10 de mar. de 2012

Although it is late in the model year and selection is limited, they will try hard to locate a car with your options wish list. Very clean and nice facility with little perks. They're happy to help but do not "jump on you" as you enter. My test rides helped me decide on the car I wanted.

sheilap

29 de jul. de 2011

Zoran and fort worth audi are the best customer service /car buying experience I have ever had. I would recommend them to all my friends. Great Job Zoran

uknirmal

13 de jul. de 2011

I first contact them via email and they responded very promptly and provided all the information I needed. Zoran is very friendly, courteous and one nice gentleman. He was very patient through out the processes from the time I made first contact till the purchase of the vehicle. During the pick up, he was very patient and took time to answer all our questions and waited outside till we drove off the parking lot! Kristin was awesome too. She was very quick in assisting us for procuring a loan and also while signing the papers. Overall, both Zoran and Kristen are a good team to work with and I would highly recomend them if you are in the market for a Audi.

crbreeden

11 de jul. de 2011

Collin was very helpful and knowledgeable. He made the buying experience easy and pain free. My recent purchase is the first Audi I've owned. He did a great job selling the car and the brand. I'm very happy with my car and have no complaints.Kristen was very helpful with the entire financing portion of this purchase. Both Collin and Kristen went above and beyond to ensure that everything was properly handled with my purchase.I highly recommend this dealership to anyone looking for a knowledgeable and friendly group of people who make you feel at home in their dealership.

rosebowl11

24 de jun. de 2011

Great experience!Collin was helpful, informative and very courteousMy overall experience was great from the time I came in the door till drive off.I would highly recommend this dealership to others.

kara1786

14 de jun. de 2011

The sales person (Zoran) was very helpful and when we purchased the car, spent a full 45 minutes to an hour explaining the function of each and every button in the car. He was very friendly and easy to talk to and even showed us some tricks that the car can do.

Tom Moncrief

6 de may. de 2011

Mr. Gutic and the other sales staff were very friendly and knowledgeable. They gave a very good and thorough introduction to the car and operating features and all seem truly interested in the customer's satisfaction. Mr. Gutic has called me back to answer any questions and concerns. A real pleasure to do business with.