Andrea

26 de sep. de 2016

Service manager was very polite and informative about the maintenance needed on my vehicle. Took time to explain to me what the technician had found and why it needed to be repaired.

Teresa

26 de sep. de 2016

Staff was friendly and helpful; also the service was provided in a timely manner. I would rate the staff who helped be to be exemplary in their service delivery and in their customer service approach.

Elena

25 de sep. de 2016

The service did not take too long, there was WiFi provided, snacks and coffee. The facility was clean and everyone very respectful

David

24 de sep. de 2016

Professional and prompt. The staff was very courteous and helpful. I have been dealing with them around 15 years and they always are very great.

Hirenkumar

23 de sep. de 2016

Excellent customer service . Also I am not happy with my car wash if you want to look it.after that all good.

Jacob

21 de sep. de 2016

Great experience. The last two times I have worked primarily with Jason--who is extremely nice and knowledgeable. He listens to my concerns and frustrations and works hard to resolve those issues quickly and efficiently.

David

20 de sep. de 2016

Every contact was pleasant and helpful. The sales staff worked together to answer all our questions since this was our first lease purchase.

Roderick

18 de sep. de 2016

professional, friendly, casual; the best place to take your Toyota for 1st class service and a very friendly, courteous environment

Stephen

17 de sep. de 2016

The friendliness of the service dept staff. They remember you from other times and make you feel like a valued member of the Fred Anderson Family.

Jackie

16 de sep. de 2016

I liked the friendly service I received from the dealership. I also received a complimentary car wash as well. :-)

Brenda

11 de sep. de 2016

fast and excellent service, very nice employees. I like the way someone is waiting outside to get your car when you pull up for service.

Mark

11 de sep. de 2016

Carwash was good. I actually think someone scrubbed the bugs off the front of my Camry. Would be a nice extra if they had vacuum the inside of my car.

Richard

7 de sep. de 2016

They made purchasing my Camry easy. I was in and out inside of two hours. That included test drive to the paper work.

James

6 de sep. de 2016

I didn't know about the drop off time and arrived after service had closed for the day. A service associate on his way home helped me with my car after hours. I was very thankful.

Robert

5 de sep. de 2016

I was in and out and didn't have to wait a long time , waiting room was nice and the staff was friendly . I really liked how they took the time to show me the service history on my car so i can keep up with what services were done and which one`s will need to be done in the future on my car .

Alice

5 de sep. de 2016

Professional treatment: courteous, friendly, helpful, willing to go beyond expectations to be of help. Love the delicious baked goods provided, too.

Mark

2 de sep. de 2016

Was treated with courtesy and professionalism at all times. Was kept informed about the progress of the service and expectations for costs of the service.

Active Mature Woman

31 de ago. de 2016

I recently purchased my third hybrid Toyota from Fred Anderson Toyota of Sanford. I have had all service and maintenance done at this dealership for the 10 years that I have owned Toyotas. I returned to Fred Anderson because of their excellent service department. My recent buying experience was made even better by sales representative, Paul McCoy. When I first test drove a RAV4 in April, Paul was helpful and knowledgeable. I told Paul that I wouldn't be buying a car before August, and he was respectful and did not press me.Paul checked in with a phone call August 1, and again was helpful, not pushy. When I returned to Fred Anderson to seriously think about purchasing, I asked for Paul. From the start I felt that he acted as my advocate. From helping me decide on the best model for my particular needs and budget, to negotiating the deal, to arranging for my first service visit, Paul was careful to explain everything to me in a way that I could understand. When I took delivery of my new RAV4, Paul helped me set up my iPhone voice recognition and explained how to use the Bluetooth function of the vehicle. I couldn't be happier with my new RAV4 and highly recommend Paul McCoy and the professionals in the service department of Fred Anderson Toyota of Sanford.

George

28 de ago. de 2016

Hard to come up with twenty words, which is a ridiculous requirement, but the service was prompt, efficient and courteous.

Mary

26 de ago. de 2016

Everybody knows you and works hard to give you the best deal. You know you can trust them to give you the best deal and service.

Donna

25 de ago. de 2016

Great customer service. Friendly personnel.Door opened for us. Water provided. Assistance offered.Pleasant facilities - clean and comfortable. No pressure.williness to work with special needs.

Patricia

25 de ago. de 2016

I liked the friendly atmosphere. They took the vehicle immediately and started work on it. They came back to tell me I needed a new bulb which they replaced. They only charged me for the bulb plus the cost of the inspection.

Ronda

24 de ago. de 2016

Friendly, courteous, helpful, and willing to help with any problem that I have. Also, explaining any thing I might not understand.

Douglas

23 de ago. de 2016

If you are in the mood for a new or used vehicle this is the place you need to check out. When you arrive the first smart thing to do will be to ask for Paul McCoy to be your sales person. Paul is not only a veteran but, just over all nice guy and will work very hard and tirelessly to earn your business. I purchased a gently used 2015 GMC Canyon truck and I love it. I felt the deal was basically fair to all and then Mr. Rick from the Finance Team stepped up with a great finance rate that closed the deal for us. I wish the entire Sanford Toyota Team a successful rest of 2016 and Beyond. Special Thanks again goes out to Paul as stated he is your man to ask for and Rick for their outstanding customer service they provided to me and my wife. In the future if I need a new or used vehicle I will certainly make the drive from Raleigh and I hope that Paul will be able to again can work his magic! It was a great experience working with this courteous and professional sales team. Doug and June S.Raleigh, NC.

Tyreese Joseph

21 de ago. de 2016

This is my household's fourth purchase through Fred Anderson Toyota of Sanford. When it became clear that my husband could no longer hold on to his 16 year old Saturn, there was never any discussion as to where we go to look for a replacement. Literally, no other dealership came to mind for consideration because that is how well we have been treated by the people of Fred Anderson of Sanford. From helping me replace my vehicle after a crash, helping my mother buy her first car and then a replacement after her accident, to now helping my husband transition from his beloved metal companion. And half of our car transactions were handled by Mr. Paul McCoy. If you have the privilege of dealing with Paul, please remember to thank him for service to our nation. We were greeted with smiles and great service. Paul got us into a car that was just perfect for us, right off the back, from listening to us. He was very knowledgeable and there was absolutely no pressure. Just good information to allow us to make an informed choice. And after stellar service with Paul, we worked with Herbie Nelson to process our paperwork, also a veteran who needs to be thanked for his service. Herbie was easy to talk to and spoke in plain english, so that we understood everything we were signing. Needless to say, we'll be back when my Highlander is kaput lol. Thank you so much Paul and Herbie!-The Joseph Family

Shelby

18 de ago. de 2016

fast friendly service. Great people! Love the fact that I can drop my car off! The fact that I can't submit what I want to in this survey an make sure it is more than 20 words is annoying! This is a great dealership!

Sherell

17 de ago. de 2016

Friendly staff, timely service. Easy to schedule appointments. I have been getting my cars services here for over 15 years and plan to continue.

Alfred

14 de ago. de 2016

Timely Appt with free donut and coffee. Clean and comfortable waiting area. Service included free car wash. Friendly staff. Better reading material would have been nice

Joseph

14 de ago. de 2016

Eli greeted us almost immediately. His approach was not felt as a high pressure attack but as a friendly greeting. He was patient and asked all the right questions. The deals and benefits are great with the family plan and financing was an easy and actually an almost pleasant task. But to be honest, Eli was the main reason I decided to buy. Thanks Eli and everyone else involved with my shopping experience.

Vickie

13 de ago. de 2016

The customer service was outstanding. Very professional and friendly. Everyone even young woman cleaning smiled and seemed happy to be there.

Ruth

13 de ago. de 2016

Always have great service at the Sanford Dealership. Associates are friendly and the wait time is usually on the mark. Thank you for giving our area a wonderful experience.

Vickie Wilkins

13 de ago. de 2016

Welcome to the Fred Anderson Toyota Family in Sanford - that's right, welcome to our family! From the moment I arrived at the dealership to leaving 5 hours later, I could see the dedication of all the employees in every area, and their friendliness to all customers and family members who came through their doors .No matter who I dealt with at the dealership, each person was very professional, and could answer every question I had. A huge round of applause goes to Wayne Gomillion who went above and beyond to show me everything that was in the RAV 4 Hybrid, that was under the hood,and when I asked if it could be put up on the service rack so I could view the bottom of the SUV, he not only took care of that, but he had a service technician there to answer any questions, and he could answer them all. I had several friends who had made purchases at Fred Anderson Toyota of Sanford, and they assured me the experience would be great, and they were exactly right!.. Professional, knowledgeable, dedicated,,helpful, and family oriented - this dealership has everything you need! Thank you again Wayne for your attention to detail and for being so patient with all my questions - look forward to seeing you and everyone else when it's time for the the first service visit!

Dina

12 de ago. de 2016

The Sales Person Aaron went above and beyond to help me with my car buying experience. He even went over all the features of the car before I left the lot.

Amy

12 de ago. de 2016

The courtesy of everyone there is wonderful! The Service was done in a timely manner & that is a big plus for me. Keep up the Great Work Fred Anderson Toyota!!

Joyce

12 de ago. de 2016

As a walk in was treated courteously & with rapid service. Very friendly service. My first check up on my new car.

Sterling

12 de ago. de 2016

Straight talk, no pressure. Very knowledge of the product. Kept you informed and great follow ups. Love the family type atmosphere. Paul McCoy was highly recommended by friends that had dealt with him and I will surely recommend him to my friends that are contemplating buying a vehicle. I think the Family Plan is a great incentive for a prospective buyer.

John

12 de ago. de 2016

The staff was knowledgeable about the product. I did not feel pressured to buy and I felt confident in the product because the salesperson instructed me on the many features that the vehicle had. That's why I fell inn love with it.

Kitty

12 de ago. de 2016

Friendly atmosphere, knowledgeable staff, trusting, reasonably priced, my car comes back to me sparkling clean, free coffee and water in the waiting room

Jeffrey

12 de ago. de 2016

The people just really go out of their way to accommodate my needs.I love this service department! Highly recommend!They are very helpful!

Jackie

11 de ago. de 2016

Paula is very professional and enthusiastic about her job. The techs listened to me about the problem and provided a solution.

Donna

11 de ago. de 2016

The sales personnel went out of their way to locate the vehicle I wanted after two dealerships that did not. When I met with Paul McCoy, he explained all options open to me. He understood my special needs I worked with me to find one that met those needs. After purchase, he showed me the service department and gave me a through review of my new car's features.

Brian

10 de ago. de 2016

Fred Anderson Toyota of Sanford has the best staff. We worked with great people during the buying process and also ineed the service department.

Kitty

6 de ago. de 2016

Friendly atmosphere, knowledgeable staff, trusting, reasonably priced, my car comes back to me sparkling clean, free coffee and water in the waiting room

Lani

6 de ago. de 2016

The associate was very personable and guided me through the whole process. I like that I can pull up and everyone treats me with respect.

Susan

5 de ago. de 2016

I was treated professionally and work I wanted done to my vehicle was done. Wait time was a little longer than preferred.

Darlene

5 de ago. de 2016

The dealership got me right in to resolve the problem. They only did the work that needed to be done. And the associate was very good at answering my questions and explaining the work that needed to be done.

Charles

1 de ago. de 2016

The staff was friendly and did the work required to my Toyota van timely. This was a good visit and I would be pleased to take my vehicle back for more service.

Kenneth

1 de ago. de 2016

The salesman was friendly. Wasn't too pushy, or overbearing. Listened to what I wanted and made it happen. It was a quick and painless process.

Holly

30 de jul. de 2016

They were very helpful and we did not have to wait to long for our car. the staff is very friendly.

Daniel

28 de jul. de 2016

I was impressed with the genuinely friendly customer service. He was very knowledgeable of what I needed done and how it should be done.

Janet

26 de jul. de 2016

My husband was a walk-in client. He was able to get an appointment right away. The staff was very accommodating.

Cynthia

25 de jul. de 2016

Jason was great as always, remember him from Honda. You'll better not let him ever get away. He was the first person I met when I moved here from La. He is a good sales/ service.

Douglas

25 de jul. de 2016

Very personable, friendly, competent staff. Sales folks knew the ins and outs of leasing, leasing turn-in, leasing purchase. In addition, he knew the specifics of the model I was interested in purchasing. Candid, friendly, and knew his stuff.

Sienna 2016 FRED AND

25 de jul. de 2016

I purchased a new 2016 Sienna LE and traded in a Fred Anderson 2013 Sienna LE this was a good experience up until the signing of the papers when I declined the 400$ more money then the agreed upon price for a service package. That part of the experience did not go well and I was all but insulted for not taking the package.Up until that point I think our exchange went well and although I believe I could have saved a few more dollars on the trade in/purchase price, we closed okay. I got a USAA $2500 discount and then used the trade in and cash to purchase the vehicle.

Taylor

19 de jul. de 2016

The staff were friendly, helpful, and willing to work with me on my wants/needs for my vehicle purchase. The car buying process went much more smoothly than I was anticipating.

Stephen

18 de jul. de 2016

Great service people and clean customer service lounge. They offer free bottles of water and many kinds of coffee. Also many areas for people to sit.

Elinor

17 de jul. de 2016

Everyone who works here is so nice and helpful. Even when you asked dumb questions. You receive help as soon as you walk in the door. You come away feeling uplifted.

Mary

16 de jul. de 2016

The service staff goes out of its way to be helpful. Saved me a great deal of money on my last visit..which was really appreciated!

Larry

12 de jul. de 2016

The service adviser that greeted me and took care of my vehicle was very polite and knowledgeable. He also helped me purchase additional equipment for my vehicle.

Fred

11 de jul. de 2016

Friendliness and knowledge of all the staff, efficiency, free car wash, the complimentary shuttle and the delivery of my vehicle back to me after the service was complete!!

Elizbeth

7 de jul. de 2016

Customer service was very professional and I was treated withUpmost care and respect. My service on our Camry was complete .

Richard

7 de jul. de 2016

Friendly, experienced staff who made you feel like family during the entire buying process. Facility was exceptionally clean and the product selection was wonderful.

Donald

7 de jul. de 2016

Check in was great as always. Done every thing that i ask to be done. My appointment time was very fast .

Jamieson

7 de jul. de 2016

The staff are very friendly and respectfully especially the greeters. They all work hard day in and day out, and give 100 percent effort to satisfy the customers.

Claudia

4 de jul. de 2016

We were getting rain guards installed on our new Camry, the computer system was down, things were crazy but that didn't stop this service department. They were doing everything they could to help everyone and to get our job complete that day. They were wonderful!

Max

3 de jul. de 2016

Our service advisor was such a nice guy I'm going to try to work with him from now on. The waiting room is set up nice with friendly Toyota of Sanford people around always with a smile & a kind word. They always tell you when your car will be ready and they've never gone over that time.

Laura

27 de jun. de 2016

The service manager and staff were friendly and efficient. Shuttle service was provided, and the driver was very personable and helpful. Service was completed in a timely manner.

Derrick

19 de jun. de 2016

the agent was super friendly and explained all about the process and what I need to get done to run my car efficently

Sally

17 de jun. de 2016

Mt Paul MCCoy was wonderful to work with. He was very detailed in explaining things and was very careful to make sure I understood the car before leaving the lot. It was a very positive experience

John

12 de jun. de 2016

The staff was knowledgeable about the product. I did not feel pressured to buy and I felt confident in the product because the salesperson instructed me on the many features that the vehicle had. That's why I fell inn love with it.

Sterling

11 de jun. de 2016

Straight talk, no pressure. Very knowledge of the product. Kept you informed and great follow ups. Love the family type atmosphere. Paul McCoy was highly recommended by friends that had dealt with him and I will surely recommend him to my friends that are contemplating buying a vehicle. I think the Family Plan is a great incentive for a prospective buyer.

Chase

10 de jun. de 2016

From the moment I arrived till the moment I left it was first class service. At Fred Anderson they were all about forfilling the customers needs.

Eileen

10 de jun. de 2016

I have noticed that every time I back my car out of the garage the brakes squeak! They never did before.

Betty Jean

7 de jun. de 2016

I'm a widow now and travel distances alone. They listened to me with my concerns, and that day they checked everything, took care of any needs and washed the car. Estimated the time to do all of this with a smile. Even had donuts setting out with coffee available. thank you.Peace of mind means everything. Betty Walker

Brittney

5 de jun. de 2016

Always a great atmosphere! Advisors are very nice, helpful and try to go above to help! Usually very fast service as well!

Joyce

3 de jun. de 2016

As a walk in was treated courteously & with rapid service. Very friendly service. My first check up on my new car.

Thomas

30 de may. de 2016

The service dept gets your car in promptly and the car is ready at time estimated. Love the car wash.

Milton

29 de may. de 2016

Great service rep...both on the phone (making the appmt) and in person. Highlander ready when promised. Total confidence in your service department!

Jeanette

28 de may. de 2016

Everyone is very courteous at the dealership, clean facility while waiting for your vehicle. Check to make sure everything is complete IE reset maintenance warning light.

Nancy

28 de may. de 2016

I brought car in for state inspection & thirty thousand mile check up. every thing went well service manager explained what they did to car. It took longer than I had anticipated. great Job

Jan

24 de may. de 2016

Reception, communication, friendliness of staff, professionalism. Since purchasing my Camry in September 2008, it has been serviced totally by Fred Anderson Toyota of Sanford. Each experience has been a positive one.

Arnold

24 de may. de 2016

It was a quick, low pressure experience. This was the second car I have purchased from you in the last year!

Janice

23 de may. de 2016

I liked the fast and friendly service and that a free car wash was included when I got my oil changed. And more importantly, Fred Anderson's prices were cheaper than the dealership where I bought my car.

Deborah

14 de may. de 2016

Professional, friendly, knowledgeable, and met my needs. The sales person ( Paul McCoy) that helped me was the best. I would recommend them to everyone.

Alexis

10 de may. de 2016

Customer service was terrific and friendly staff were great. I Would definitely recommend this establishment to others. Thank you Fred Anderson Toyota!

John

8 de may. de 2016

I had an appointment and I liked that I was greeted right away. Friendly service members and delicious doughnuts & coffee in the waiting room.

Jacquelyn

6 de may. de 2016

Your personal care was great. The attention to the customer, making them feel valued and special. He made me laugh several times b

Jane

3 de may. de 2016

Knowledgeable about the auto. Patient with all the questions I asked. Available by phone with more questions and/or concerns. Willing to wait with us as we pondered our decision.

Constance

3 de may. de 2016

Paul was very easy to work with. He answered all my questions and did not "force" me into anything. I looked at the car one night and picked it up another, no hassles.

Xiao

3 de may. de 2016

Very good experience. I bought a highlander and satisfied about the info and financing. It is my first time to buy a new car and sales guided me through every step patiently and I am happy about my car.

Kathryn

28 de abr. de 2016

It was very good, everyone was pleasant, friendly, efficient and genuinely interested in doing a great job. They have always gone out of the way to help and answer questions, but I really appreciated them putting the license plate on the front of the car of us. They do a great job!

Tammy

28 de abr. de 2016

The staff was all very friendly and very courteous. They were also knowledgeable and answered any questions/concerns that I had.

Stacy

26 de abr. de 2016

I received a warm welcome when I came through the door and never felt 'less than' like I did at other dealerships

Amy

25 de abr. de 2016

The courtesy of everyone there is wonderful! The Service was done in a timely manner & that is a big plus for me. Keep up the Great Work Fred Anderson Toyota!!

Theletha

19 de abr. de 2016

My maintenance rep was very nice and professional. He gave me a timeliness as well as kept me updated on what there were doing with my vehicle.

Edward

15 de abr. de 2016

Robert Hunter, your service representative, always provides a professional experience for my wife and me. He goes over each service completed and what might need to be done in the future. It is a pleasure to work with him.

Laverne

14 de abr. de 2016

From the moment you arrive at Fred Anderson Toyota of Sanford you are greeted with great customer service. Comfortable waiting area with amenities.

Brandon

10 de abr. de 2016

Everyone was extremely helpful and knowledgeable. They went out of their way to make sure all my needs were met and that my vehicle was taken care of in a timely manner.

Barry

10 de abr. de 2016

A Very Smooth Experience, In Making Sure My Truck Was Built, To Satisfaction And All Required Paperwork!Wayne: had Very Excellent, Knowledge About The Working Of My Truck, And Teaching Me, The Correct Operating Of My Truck!The Mangers In The Dealership, Were Excellent, In Helping Me To Have A Great Experience!Manger: Josh, Was Excellent, In Making Sure My Truck, Was Built, To My Satisfaction!The Finance Manger, Eddie, Was Excellent, In Helping Me To Understand My Finance Requirements!Service Dept Manger Tony, Was Excellent, In Helping Me To Update My 2007 Truck!Overall All The Personnel In The Service Dept Were Excellent In Helping Me Period!The Manger: Parts Depart: Was Excellent, In Making Sure, My Truck, Was Built To My Satisfaction!Overall I Received The Most Excellent Experience And Great Satisfaction!

Charles

4 de abr. de 2016

The salesperson, Jessica Dixion, was very professional yet very warm and informative as she listened to what we were looking for and then provided us with a vehicle to look at that best met our needs. Miss Dixon made herself available to answer any questions and provide assistance in the future. Jessica gave us her personal business and phone number in case we had questions after hours. She followed up our purchase with several phone contacts to see if you had any questions. Not once, did we feel like we was imposing on her when we needed some assistance. We also received a favorable trade in price for our old car. We have already recommended Toyota to friends when they wish to purchase their next vehicle. We truly feel like I have a new friend in Jessica

Michael

2 de abr. de 2016

Once I was noticed the service department did a great job gathering my details, explaining the service and once complete covering what was done and what would be required for future services. Very friendly and helpful staff. Vastly different and far superior to my previous service visit in Fayetteville. If you're in the area this is the place to go.

Dina

28 de mar. de 2016

The Sales Person Aaron went above and beyond to help me with my car buying experience. He even went over all the features of the car before I left the lot.

Robert

12 de mar. de 2016

Very friendly salespeople from start to finish in the buying process who were not pushy or overbearing . You listened to our concerns and wants in a vehicle and were willing to work with us to get us what we wanted at a price that was very fair all the way around . Our total experience was well worth the price of doing business with your dealership !!!

Jewel

10 de mar. de 2016

Anyone shopping Sanford Toyota should ask for Salesperson Wayne Gomillion I highly recommend him. He is very thorough, knowledgeable and easy to talk to! There is a uniqueness in him that lets you know he is out to satisfy the customers wants and needs. Thank you Wayne for all your help.

Colleen

8 de mar. de 2016

The staff was Wonderful. Everyone was very nice and helpful. I got the exact car that I wanted and it was easy!

Sharon

28 de feb. de 2016

Everyone did their best to help me make the best purchase, at the best price, as quickly as possible. I had my son with me and didn't want to spend hours at the dealership.

Larry

24 de feb. de 2016

Good people. Good people. Good people. Good people. Go give them a chance. You will be pleasantly surprised. Nuff said

Suellen

18 de feb. de 2016

Met by knowledgeable staff. Given a reasonable estimate of cost and time. It took less time and didn't cost what the estimate was. Of course I am pleased as punch.

Glenn

16 de feb. de 2016

The service for my vehicle was a call-in & drop-off on a Saturday afternoon. Tony Chilton made sure that it was serviced promptly & contacted me with plenty of time to pick up my vehicle before the Dealership closed. Tony is a great example of how I expect to be treated when I'm dealing with Fred Anderson Toyota!!

Heather

14 de feb. de 2016

My sales person, jessica was amazing got me into what I wanted and got my payments where I need them.

Lynwood

13 de feb. de 2016

Everyone was friendly and worked hard to get me in the truck I wanted. They made us feel like valued customers.

Evelyn

7 de feb. de 2016

Very friendly service even though I arrived on a very busy day. Fast service. The staff was very concerned for my comfort while I waited.

John0201

1 de feb. de 2016

had a terrible experience after being lied to.. they will do anything to get you in the door. buyers please Be aware.. dishonest dealers and do not fall into their sale malrpractice!

Desiree

30 de ene. de 2016

I appreciated every aspect of my service. The employee who helped me remembered me by name when I came back to get my car. He helped me get in and out quickly for drop off and pick up. He was knowledgeable, informative, and entirely pleasant. All of my experiences at Toyota of Sanford have been of equal caliber, and their loyalty program offers coupons as well as other rewards. This most recent service ended up being free because of money back rewards I've earned from previous service. I will continue taking my car here for as long as I live in this area.

Eunicetheblueberry

29 de ene. de 2016

Despite the low rating and long review, I would still recommend this dealership if the cards are in your favor and it is a reasonable drive as they are friendly. Otherwise, there are plenty of other dealerships to try. Short version:We were little more than a number to the person who scheduled our appointment. It appears that the information I took the time to send them was not conveyed to the sales person/manager whom we spoke with, and there was no consideration put forth towards the time of me and my partner. Longer version:My partner and I were each considering a new vehicle, and thought that maybe with some finessing the numbers could be made to work. I knew that it was a stretch, but I e-mailed Brian Elston at Fred Anderson (replied to one of their many sales pitch e-mails). In my e-mail I explained that I knew we were upside down, gave the amount that we owed on each of the vehicles, provided the KBB trade in values (included screen shots), and said that I didn't want to waste their, my, or my partner's time if it did not seem feasible. I stressed the fact that we would be driving over an hour each way to their location to do this, and that I was supplying all the necessary information for ballpark figures.When we arrived, we were a little late, and our salesperson Wayne was unavailable. We were introduced to two other gentlemen, Paul and Aaron. Both were pleasant, but neither had been provided with the information I had supplied. Paul brought part of the e-mail with him, but had not had the time to review it and (I'm giving the benefit of the doubt here) had not been provided with the KBB screenshots. Our time was completely wasted, and my e-mail back to the dealership explaining my disappointment was read but not responded to. Not an apology, not an acknowledgement of dropping the ball, nothing. I am disappointed with the lack of consideration my partner and I were afforded at this location.It isn't because a deal wasn't workable. That is fine, I knew it was a long shot, which is why I stressed repeatedly that we lived over an hour away, sent the information about what was owed on the trades, and what we were considering.The only reason that I don't give only one star is because they were all pleasant to speak with, and I had an acceptable experience when I purchased my used 2009 Prius from them. Very little haggling, but it helped that I had a check from the bank, and no trade. Here is a copy of the e-mail I sent that was read but not responded to: Bryan,I would like to say that I feel my and my Partner's time were wasted on Monday. I had supplied you with the information necessary for ballpark figures, and it appears that the e-mail wasn't even looked at. I get that impression because when Paul had it in his hand, he obviously had not read it, and wasn't provided with the second page that included the screen shots of the KBB valuations.The only saving grace of this was that everyone was nice, even though the salesperson we had hoped to work with was unavailable. Hopefully he made a great deal for the couple he was working with, and the gentleman (Aaron) that worked with us was a pleasure. In the future, I hope that more consideration is given to customers. Especially those who take the time to provide you with the figures necessary to get a good idea of what is going on, and then explain how far they have to drive, etc. Other than some friendly banter, and John getting to have some hands on time with the Tacoma, it was nothing but a waste of time for everyone involved. Sincerely,Matthew

gotigers

28 de ene. de 2016

Wayne was a pleasure to work with. After a bad experience with a local Toyota dealer, someone recommended Wayne at Fred Anderson Toyota. Love the vehicle and the lifetime service.

Pamela

26 de ene. de 2016

The salesman was very professional, he showed us 3 different cars and was able to meet the price we were looking for.Jimmy took the time to show us all about the car we decided to get.answered all our questions, and helped us a few days later after the sale.

Hazel

25 de ene. de 2016

Prompt service from professional, experienced personnel. I especially like having the personalized booklet as to what was done and the recommended follow-ups.

Stephen

25 de ene. de 2016

I have dealt with several people in your sales staff both times I called I talked to your internet sales lady I believe her name was Allison. The first time I went in I was turned over to Byron as my salesmen and Eddie for the final paperwork both of them treated me like family. I purchased a 2013 tacoma.The second time Wayne took care of me along with Steve I believe people called him jay I was treated like family again. My. Intentions then we're to find a vehicle for my daughter. I wound up buying a 2012 rav 4 for her. My wife was so impressed I wound up buying a new 2015 rav 4 for her for my wife other then taking a very large loss on the ford that was not more then 3 weeks old my family is very happy with the toyotas. The dealing with Richard in service for the new tires was just as impressive as with the sales staff

Chris

24 de ene. de 2016

Waiting area is nice. The amount of time I had to wait was improved from previous time--maybe because they gave me a stopwatch

Brandy

11 de ene. de 2016

I know this survey is being done way past the service done on my car. I have had so many things going on including a passing in my family. I wanted to take the time to tell you what an amazing service representative you have. His name is Robert Hunter. He is very polite and patient. I really like the way he explains and demonstrates what is being done to my car. Thank You :)

Shelia

10 de ene. de 2016

The service depth listens and checks each problem that the customer advises them of and tries to give answers for them.

Allison

7 de ene. de 2016

Good Customer Service, Good experience overall with the visit, got out in a timely manner, didn't have to wait to long.

Kymri

5 de ene. de 2016

They listened to what I wanted and got me exactly what I needed in the price range I'd specified. They even scheduled a second appointment a week later so I had plenty of time to consider all my options. I love my Camry but I was really buying the Sanford team. The service I get here is absolutely amazing!

Blondine

30 de dic. de 2015

The salesman was polite and very knowledgeable in his field. He took the time by being patient and a gentleman at heart.

Ralph

12 de dic. de 2015

work was completed in a timely fashionWiFi was functional which enabled me to workService advisor (Robert Hunter) was professional and genuine (unscripted, didn't just spit out formula responses)

Charles

10 de dic. de 2015

Professional, courteous, and efficient service. Have had my Scion and Camry serviced for four years. Every experience has been positive.

Brenda

29 de nov. de 2015

Very professional, a over all good experience. First vist to this dealer and was very impressed with the young lady who helped us by the name of Rosa. But it did not end with her, the manager and the manWho did the paperwork were right on the job. Easy to work with,we never felt like someone was taking advantage of us. Even th man who washed the car was polite and greeted us. Would send my friends and family to them. Someone did a great job training these folks. Thank you! Also our first experience in leasing a car, and we had lots of questions.

Aquemini

29 de nov. de 2015

To make a long story short. They had me run credit for a vehicle that would never get approved by their banks because of the mileage. The vehicle would have made a great commuter, however being mislead caused the deal to fall through. Then to add insult to injury, my salesperson suggested that I go and try to get a loan from the institution I bank with....huh??? I should have kept my business with Hendrick. I had already bought two vehicles from them with no issues. The fatal mistake is in trying something new.

George

25 de nov. de 2015

Everything...my wife went this time and they treated her with the same respect and courteousness as they do me and took care of all our needs..Chan Coleman, as usual was fantastic.

Elizabeth

17 de nov. de 2015

Everyone is helpful and it is a clean dealership. I have felt pressured and ignored in other dealerships but not this one. Also the waiting area while my car is being serviced is always clean.

James

17 de nov. de 2015

As always the Service Department treated me as if I was the only customer there. Outstanding and professional team of experts.

Mack

16 de nov. de 2015

Friendly employees who genuinely seemed to care about the customers, checking on us throughout our service visit and keeping us abreast of where they were in the service to our vehicle.

Tacoguy

16 de nov. de 2015

I have purchased 7 new Toyotas since 1988 and the Fred Anderson sales (Wayne Gomillion) and service (Robert Hunter) personnel who assisted me were head and shoulders above my past dealings with other Toyota dealers. When I bought my Tacoma, Wayne was very professional, answered all my questions and found exactly what I wanted. After the sale, he would often contact me and ask if I had any questions or would tell me about new Toyota products or sales. I have never before had followups like Wayne provided. When I read on the Tacoma World forum about some Tacomas that came from the factory with low automatic transmission fluid, I got a little nervous and called Wayne. That day, he talked to Robert Hunter in the Service Department, called me back and made an appointment to check my fluid level. Robert explained every detail of checking the transmission fluid (the transmission is a sealed unit). Everything was ok and there was no charge. I am very impressed with Wayne and Robert and will come back to Fred Anderson Toyota from now on.

Disappointed

14 de nov. de 2015

Over the course of the past week I communicated via email with this dealership asking for an internet price on a 2015 Prius 2. After receiving several email messages I was sent a quote of $19,548 on the vehicle I was considering.Just when I was about to come in to make the purchase, and after I made another inquiry about the price of the car, I found out that the quoted price included rebates for active military and college graduates. Since these rebates did not apply to me the car price increased $1750.I sent a complaint to Greg Davison the General Manager but never heard back.I feel like at the very minimum I was mislead, but really I feel like I was lied to as well. I have no trust in this dealership.

Malcolm960

10 de nov. de 2015

Great place and person to get your car. Outstanding deals and service. If I were to get another car I'd go back to get another. I'm thankful for all they done for me.

Robert

9 de nov. de 2015

Courteous staff willing to listen to my concerns and mechanic who went with me on a demonstration drive. Bottom line--my vehicle was properly serviced including wash!

John

31 de oct. de 2015

I had my Prius service at your delership. While there I also spoke with one of your new car salesman. I am uncertain as o what you want me to discuss.

Larry53

23 de oct. de 2015

My wife and I came there to look for a new car.We were met by a guy at the front door,and it was red carpet treatment from then.Wayne introduced himself to us.Wayne was the most friendly sales person I have ever dealt with.He answered every question we asked and took the time to explain everything to us.Even things we didn't ask which he thought would be very helpful to us.I was so impressed by the way we were treated I sent a friend there and he bought a new car also.

Juanpr62

16 de oct. de 2015

Wayne, Jay are very understanding and was a great visit. I was expecting less than they provided, bc, previous experience in Fayetteville, NC.Thank you....Juan Jimenez

dbc8991

11 de oct. de 2015

My wife and I went to buy a new Highlander and Wayne Gomillion helped us make a great deal on a top of the line model at a great price. My wife loves the car and we will be back to buy again from Sanford and Wayne. We show off the SUV to everyone and let them know where we brought it. We live in Dunn and going to Sanford for service is not a problem due to the great experience of being in the Fred Anderson Family.

Tommy

10 de oct. de 2015

We have dealt with Wayne Gomillion with the last two vehicles we have purchased and we must say it has been a pleasure dealing with him and the staff. Wayne is very knowledgeable, personable, and not pushy. He makes his recommendations and then allows you, as the customer, make your decision. The entire staff there makes you feel you are apart of the Toyota Family. Thank you so much!

Robert

4 de oct. de 2015

Consistency...This dealership has always been friendly and courteous. They get the job done efficiently. They are flexible and accommodating when needed.

ernie

30 de sep. de 2015

Dealing with Wayne Gomillion and the rest of the staff was a very pleasant experience. Wayne's followup has been consistent. He jut doesn't followup once but shows he does care by multiple contacts. I hope i can say this but i had an experience with Rich Hendrick in Fayetteville and i won't get into all the details, but anyone who would work with them and not Fred Anderson's is a fool or as Trump would say "stupid". Had a free oil change since and the service group was also very good. Back to Wayne--- straight forward, no unneeded pressure, honest and no games.

John

24 de sep. de 2015

Very friendly service and great people to deal with..The Service center and the people that handle the customers are excellent.

Larry

19 de sep. de 2015

I dropped off my car at 730 and it was ready in less than 2 hours. Very happy with all aspects of the service

Matthew

15 de sep. de 2015

Ryan Crawford helped with everything that I needed. Taking as long as he needed with me to make sure that I was happy

Andrew

15 de sep. de 2015

Everything. Everyone was friendly and helpful. It is also very nice to have a sitting area with water and coffee while I waited.

Linda

14 de sep. de 2015

Staff friendly and helpful. I had an appt and was in and out in 20 min. Very organized and on a Monday morning!

Roland

13 de sep. de 2015

Promptness, quality of work performed, explanations about work to be performed, friendliness of staff, cleanliness of the waiting area, and a free car wash to top it all. Excellent job and thank you!

Shawn

13 de sep. de 2015

Jason Bell and Josh are amazing people to work with. Made sure everything was right and that we were happy with what we purchased.

Jeffrey

11 de sep. de 2015

Treated me like family!! Explain what was completed on my service and what needed to be done next time so I knew what to expect.

MGB

4 de sep. de 2015

Recently purchased a 2014 Scion xB Release 10.0 Series car from Wayne at Fred Anderson Toyota of Sanford. I have done business with Wayne before and specifically asked for him. His pleasant demeanor and consummate professionalism made the negotiations straight-forward without wasting any time. You can count on getting great value for your purchase at this dealership, and first class treatment from Wayne Gomillion. I would highly recommend shopping for your next Toyota or Scion at this superb dealership. Further, the service department is a first class operation and they will work as hard as necessary to ensure services and repairs are done properly, and for a very reasonable price.

Torey

3 de sep. de 2015

They were courteous and help us with all questions that we had. And they made extra effort to make sure we had a pleasant time and drove away with the right vehicle of choice.

Eunicetheblueberry

3 de sep. de 2015

UPDATED: The title to my car was sent to the wrong address, and attempts to correct this failed, over the course of several months, calls, and talking with different people. My finance company threatened to change my rate to that of an unsecured loan because of Fred Anderson's mistake. Hopefully by going directly to the DMV this can be resolved. I guess I found the weak link of the chain at Fred Anderson: the back office. Thanks, not really.Better than anything I experienced with Leith Toyota. I really hope that the Raleigh branch service department continues to be no hassle and pleasant to work with. I went in with a budget. Gave my budget. They gave their number. Our numbers didn't match. They came down, I went up, we (mostly) met in the middle, and I drove away with a nice used 2009 Prius that I named Clyde. Wound up with the 2009 with 102,000 miles instead of a cheaper 2010 with 135,000 miles. The cheaper one with higher miles and fewer options was sold before I could get to it, and Wayne and his sales manager helped to sweeten the deal for me to get into the lower mileage and more optioned Prius for just a little bit more. So far I am averaging 48-54 MPG, enjoying the smoothness, and how quiet a Prius is. The best part is the Fred Anderson Family Plan. Sadly I didn't get the full plan that offers a lifetime warranty over the car, but I did receive free oil changes as long as I own the car and bring it to Fred Anderson for Maintenance. Being a Toyota, the maintenance is reasonable. Very happy to be back in a Toyota. Made the mistake of trading in my 2011 Scion tC a few years ago on a Smart, which I traded in on a Fiat, then a used VW (which I still have and love, but the maintenance costs STINK). Nothing is as reliable as a Toyota, they practically sell themselves.

Mayna Diggs

3 de sep. de 2015

I love my Toyota but more than that I loved my sales person Wayne Gomillion. I can't say enough about how exceptional he was. Wayne was the best, friendly, courteous, listen to what I had to say, ordered me the perfect car and is there to help me when I go in with questions about how to operate all the new equipment. Thanks Wayne for all the ways you have helped me! I'm sure I will see you again soon.

Jordan

1 de sep. de 2015

The manager/employee I spoke with was extremely nice and helpful and explained in detail what was going on with my car. All the employees I met and talked with were all very nice and helpful.

Kathryn

31 de ago. de 2015

Quick service, polite and ready to go on Friday afternoon after work. could of not been any better. Thank You

Mary

29 de ago. de 2015

From my first encounter with Robert Hunter he was very accommodating from making my appointment until the end of having my vehicle serviced. When you are 400 miles away from home you appreciate the great service.

Justin

27 de ago. de 2015

Showed up 10 minutes late but they still fit me in & got me out in less than a hour.

Lorraine

24 de ago. de 2015

I came to your dealership a year ago and I could not get financed because I did not have a full time job at that time I received such great service from your staff that I came back this year to buy my dream car. Jason bell is an asset to your company, Jason Bell, Josh, Nelson and Jay did an exceptional job in getting me my Rave 4.Jason took the time to show me every detail of my new car, he has called me twice to see ifI am still satisfied and if there is anything else that he can do to please call him. Overall my experience at your dealership was excellent. Thank you! for having a great staff, and for taking the time to find out how great that they are.

Michael

24 de ago. de 2015

Byron did a great job following up on the sale and got us the car we wanted - service dept did excellent job making sure jeep was in good shape and taking care of tires properly

Thomas

11 de ago. de 2015

The friendly staff of Toyota of Sanford, makes getting service done a joy they are very professional and quick. I have very pleasant memories of my time there

Katherine

6 de ago. de 2015

Curtious and friendly service. Fast too. Lauri and Claudia were a pleasure to work with and made my visit fun and easy.

KerriRay17

6 de ago. de 2015

Wayne was great, he was extremely helpful, professional, and informative. I love my Toyota Highlander! I would definitely recommend Fred. Anderson Toyota to anyone interested in buying a car, and I would tell them to go talk to Wayne.

Sandra

3 de ago. de 2015

Great customer service. Willing to listen to us and did not apply pressure. Wanted our business by working to meet our needs.

Matthews

27 de jul. de 2015

Very professional and helpful. From my first phone call to when I picked my vehicle up after the repair, everyone was top notch.

Aleksander

23 de jul. de 2015

I have 40 miles from my location and 3 other Toyota dealers around (Raleigh), but making this business with Al at Fred Anderson in Sanford was a pleasure.

timothybbyers

14 de jul. de 2015

Wayne was professional and straight-forward. I appreciated his "unpushiness" that you find in a lot of other sales people. He asked what we were interested in and then made suggestions. Probably the best car shopping experience I have ever had.

MIMI

13 de jul. de 2015

Bought my 2015 Toyota from Wayne Gomillion. I buy a car every other year and he is the best salesperson I have ever had. He is very knowledgeable and explained about my new car in words that I could understand. Couldn't have asked to have been treated any better. When i go back to the dealership he is still very friendly and helpful. Helped me today with my GPS. Wayne is the BEST.

Joshua

29 de jun. de 2015

The staff were professional and knowledgeable about the vehicle is was looking to purchase. Their family plan warranty is very compelling in addition to the factory warranty also.

Ralph

26 de jun. de 2015

larry dewitt was very helpful and went the extra mile to help me.he personally delivered my car after he filled it with gas and washed the car .

J Weeks

24 de jun. de 2015

I found Fred Anderson through the USAA car buying service and within a few days was at the dealership signing for my new Tacoma. The staff were all helpful with my questions and up front with all the costs. I'd definitely recommend buying from them.

Max

23 de jun. de 2015

Everyone was very nice and the salesman was cery well educated about the vehicle we were looking at. He seemed very thorough about his knowledge about the truck and Toyota's warranties and really any question we had he was very quick to answer.

Dawn Chalmers

16 de jun. de 2015

Best Monday Ever!!! I did a lot of online research on vehicles that fit my needs. I also did a search of local dealerships. After all is said and done... Fred Anderson Toyota of Sanford is hands down THE BEST!!! Their staff is friendly, and know their stuff!!! Aaron Murchinson was my sales rep and he was outstanding. I knew what I wanted before I walked in the door, thanks to their website. But that didn't stop their friendliness or service! I was able to test drive the vehicle I wanted (Not a 5 minute test drive, but a real one where you can get a real feel for the vehicle and how it responds) I knew I was buying that vehicle before I finished the test drive! I also want to thank Paul and Eddie for making sure my financing went smoothly! You earned a lifetime customer... My next visit will be as soon as my 14 year old son gets ready to drive! Let's say... same time next year... You really made my experience the best ever!

Karen

6 de jun. de 2015

I liked my salesman, Ed. He has a very nice and respectful demeanor. I also liked the man who did the paperwork. I can't remember his name, but even with his heavy accent, I was able to understand him very well. He was very kind and helpful. Both men are an asset to your business.

Nancy

25 de may. de 2015

Straight forward attention to my visit, beginning to end. Word word word word word word word word word word word - You cheapen this by requiring 20 words.

Diane

18 de may. de 2015

You provided shuttle service for me to my home and back to Toyota. I received frequent updates while I waited.

Richard

18 de may. de 2015

Customer service is phenomenal!! Mr. Chan provided excellent service in such a short period of time ensuring all my needs were met. He also offered to assist me with carying the car battery to my vehicle. I will definitely recommend Toyota of Sanford to other service members.

Callie

18 de may. de 2015

They met me before I got out of the car, answered all my questions the first time, asked before doing anything I hadn't requested, and had me out in a reasonable about of time.

Andrea

11 de may. de 2015

People were very friendly and knowledgeable - answered all of my questions. Everyone was very polite and nice to talk with.

Cynthia

9 de may. de 2015

I really liked the friendly, home town atmosphere at the dealership. I didn't feel pressured about buying one of the vehicles in stock since I already knew which one I wanted. There were delays in the shipment of my vehicle, but both the Manager and Jason Bell continously kept me up-to-date on where the vehicle was at all times, even apologizing for something that wasn't even their fault. Would definitely recommend this dealership to anyone wanting to buy a Toyota! Great staff, warm and welcoming, and very accomodating!

jenny0105

5 de may. de 2015

Tanya and Monique are very knowledgeable about the products and services. They answer all my questions and concerns when I ordered my tires, brakes, and alignment. Even when I drove the car for few days and felt like alignment was OFF a bit, they took my car back in for re-alignment with no hesitation. They assure me that anything else I would need in the future would be taken care of. I will definitely return to Toyota of Sanford for any future needs!Thanks again to both ladies for the awesome customer service!Nguyen- Tran Family

William

29 de abr. de 2015

The people that I dealt with were very up-front and we were able to get thru the "negotiation session" very quickly.

Frederic

26 de abr. de 2015

not being pressured to buy something my car does not need for example, a fuel system cleaning that cost over $200 for a car that has 40,000 miles on it.

John

25 de abr. de 2015

Your employees were very friendly and helpful. Answered all questions and gave us space to look around and offered to look for whatever we were interested in.

David

2 de abr. de 2015

The sales people and staff were extremely professional and made sure that not only I understood what was going on but felt comfortable too. Time was taken to explain my entire vehicle, warranty, and paperwork. My sales person has gone above and beyond to make sure I had a great buying experience. Thank you!

Andrew

1 de abr. de 2015

I was greeted at the door and my truck promptly taken into service area for the work. The work was to install new running boards, which look great and professionally installed.

Bonnie

31 de mar. de 2015

This facility has a comfortable waiting area and friendly atmosphere. They also offer a shuttle service to the Wal-Mart across the street.

Lillian

24 de mar. de 2015

The staff is very courteous and helpful. My daughter once had an emergency flat tire on the road, drove the car to Toyota, and the staff helped out right away insuring her safety.

Mary

21 de mar. de 2015

Staff at Toyota of Sanford were very cooperative in meeting my goal/requirements for a new vehicle. Have been a long-time customer of this company.

Elvira

20 de mar. de 2015

Excellent customer service. Pleasant clean environment.Thank you again Ed.I walked in with a dream.And drove it home.Will recoment this Dealeship to any first time car buyer.

Karen

14 de mar. de 2015

My needs and wants in a vehicle were heard .I'm not one that likes or really have ever purchased a car from a dealership that plays the negotiation game. It was nice to know what was offered for my trade and the price quoted for the new vehicle were reasonable and of benefit to myself and the dealership.

Judith

9 de mar. de 2015

My first 5,000 check up on my Rav4 was quick and effecient. The representatives were curteous. The called when they said they would and my car was inspected as promissed.

James

8 de mar. de 2015

Our salesman, Paul, was AWESOME! He was informative, friendly, went out of his way to make us feel comfortable. When we received the new car, he took the time to help us set up the voice commands, radio, driver settings, etc. He was really great. This was, by far, the best car buying experience we've ever had!

Barbara

7 de mar. de 2015

Professional attitude of service manager! Trust I have when I bring my vehicle in for services that it will be done right the first time

Miletsy

3 de mar. de 2015

They were so helpful in explaining what they had done to my vehicle and answered all my questions! The first dealership that didn't make me feel awkward and gave me a peace of mind!! When I asked to get a remote starter, they went above and beyond to provide me with a contact number to follow up on!! Great job guys!!!

Tony

3 de mar. de 2015

I was kept informed as to the status of repair for my automobile and when the technician noticed other damage that required repair I was taken to to the automobile and shown. I was given the opportunity to decide on the repairs. I was additionally provided with a rental car at no cost to conduct some other business that I needed to attend while my automobile was being repaired.

BillatVirginia Beach

28 de feb. de 2015

I live about 200 miles from the dealer. I saw the ad on Cars.com and replied because of the perceived savings to buy from them vs buying local. The ad was misleading in that some rebates (College graduate, owner, and Finance) were conveniently left out, which made the price attractive. The salesperson called and immediately explained that the ad price would be adjusted significantly to account for some rebates. I contacted Toyota.com and found that 2 of the rebates do not even exist (owner loyalty and finance)

Thomas

24 de feb. de 2015

Great staff, very courteous,was treated well during my first scheduled service. Buying my car, I experienced no pressure from the salesmen

Donald

23 de feb. de 2015

Went in for an oil change but it was not time. Only had 5k. So they did tire rotation. I did have the car washed but was disappointed they did not clean the inside, wipe down door jam or do windows. Really disappointed.

Todd

15 de feb. de 2015

Service dept is the best! We had a good experience buying the vehicle but service dept will bring us back again to purchase another vehicle when it is time.

Kathleen

11 de feb. de 2015

The courteous employees, the care given by all, the smiles even if they are having a bad day, the overall welcome I feel whenever I walk into the building.

John

10 de feb. de 2015

dealing with the staff, specifically Larry Dewitt. I've bought 4 cars from him specifically and would go back to him every time.

Dissapointed

7 de feb. de 2015

Went to the dealership to purchase a 4Runner they had advertised on Cars.com. They said the price included rebates I wasn't eligible for and there should have been a disclaimer on the website and apologized for it not being there (still not there today, even though the sales manager said the general manager was working on it). They came back with a price that was $400 higher than the advertised price which I thought was fair enough if they truly had a problem with the website. However, at the bottom of the price sheet they added $1575.00 for "Toyota Family Protection Package"...another charge there was no mention of on the website and a $599.00 doc fee which was advertised on the website at $549.00. Wayne Gomillion, the sales rep was great, Jay Anthony the sales manager was polite and professional but the apparent general manager who was making all the calls never came to explain the issue with the website or just introduce himself. In the moment, it all seemed sincere, but after getting away and having some time to reflect on the experience it seems like just another sleazy car dealership get 'em here and plus, plus, plus them into a higher profit deal.

Mary Beth

2 de feb. de 2015

The people are respectful. I appreciate the fact that they are on time and do what they can to make your experience there a good one.

manubetancourth

1 de feb. de 2015

These people are the worst... I was interested in a 2015 Corolla S plus, the Autotrader ad for this dealer showed a price of $15,975.00 way belowe MSRP. I called the dealer and spoke with two different people, both told me the specific car I was interested in was already sold but they had plenty more around the same price range. I drove 2 hrs. to see the car, test drove it, got my trade in appraised and when the manager brings his offer the price of the vehicle went from $15K to $19K. I showed him the Autotrader ad and his response was "that discount is for military and college graduates only". No where in the ad says "military and college graduates discount only", I told him that I had spoken to two different people and neither of them mention it, if not I would have never driven 2 hrs. for nothing. He didn't even apologize!I don't recommend this dealer, they're just deceiving liars. Instead I went to Modern Toyota of Winston Salem and I got a much better deal.

Sarah

31 de ene. de 2015

Everyone is always kind and helpful and my car service is always taken care of quickly. It's always an easy experience.

Jaahmez

29 de ene. de 2015

I know purchasing a new vehicle can seem like a daunting and overwhelming experience but let me tell you that from the moment I walked into fred Anderson Toyota I was immediately surprised. I had visited upwards to 15 other dealerships prior to theirs but as soon as Wayne Gomillion came to assist me I knew something was different. He catered to my personal needs and wants when looking for a vehicle and I never once felt pressured. There were many specifics that I had researched in regards to the perfect vehicle I was looking for and Wayne and his team went above and beyond to acquire exactly what I was looking for. The entire transaction was seamless and worry-free and the guys at Fred Anderson Toyota truly took care of me along the whole way. Their level of personalization and care goes far beyond the vehicle purchase and extends into their care care department as well. Everytime I arrive for parts or service I'm greeted as regular and treated with respect. They have excellent workmanship in their service department as well. The entire experience I've had with Fred Anderson exceeded my expectations of what a dealership was.Like I said before, I had walked onto and off of nearly 15 other dealerships before finally settling. The winning ticket for me was more than the amazing price I paid for my vehicle, but the years of loyal service to come.

Gerald

28 de ene. de 2015

Larry Dewitt was the sales person I dealt with. I have bought three vehicles from him. He was very knowledgeable and helpful. I will always buy from Fred Anderson Toyota of Sandford

Jean

27 de ene. de 2015

Very helpful polite and efficent all employees are friendly and eager to help. Service and sales staff very helpful and knowledable

William

26 de ene. de 2015

Getting me a time to see Sales Rep. and not taking up or wasting my time after I get their. Toyota of Sanford is a 10 compared to Fayetteville Toyota. Fayetteville dealership lost my business for life. (That store needs new Management)

Virginia

24 de ene. de 2015

The car was completely ready at the time they quoted. I was taken at the time I was appointed for. Staff was congenial and efficient.

Edward

23 de ene. de 2015

The best car buying experience I have had. Larry Dewitt's knowledge of Toyota products, the history of the vehicle, immediate attention to correct any issue with the vehicle, offer to drive the vehicle to my home and follow up was outstanding.

linda_dobyatcotyinc.com

22 de ene. de 2015

Fred Anderson Toyota was my first stop and ask to drive a car. You have to understand, I own a 4-wheel drive truck and jeep, so for me to drive a car! Wayne came out and was just a nice person to deal with all through everything. He knew alot about the Camry and he showed me everything that I needed to know about the car from front to back, inside and out. I would recommend Wayne to anyone looking for a Toyota! Thanks Wayne.

Nolan

20 de ene. de 2015

Eddie Seals is a super finance manager and that is saying a lot coming from a guy that has spent some time in the box as well. He got me approved. He is an awesome asset to the company. Toyota of Sanford rocks the house!!!

Tammy

19 de ene. de 2015

Sales staff very friendly!! Ryan, Jay and Josh were tremendous!! Will definitely shop with you again. Thank you all very much!

Cathy

18 de ene. de 2015

Friendly, helpful staff. Promptly got car in and out as quickly as possible. No pressure service and repair options given courteously.

Ihitemdeep

13 de ene. de 2015

Very friendly people, very knowledgeable people. Wayne was very, very helpful, and he went above and beyond to get us our new Camry!!! Go See Wayne!!!

Cindy

12 de ene. de 2015

David in the Service Dept took very good care of my daughters car. He would not stop guiding the mechanics until they found exactly what was wrong. Then he was kind enough to let her drive him in it to make sure she thought it was repaired.

Phillip

12 de ene. de 2015

The sales person was patient and personable. I went in looking to trade a BMW 330i and had not made a final choice on the type vehicle as a replacement. Chris was patient and informative as we looked at several different styles of cars and trucks. Working with his recommendations and making several test drives, we settled on a purchase. It was a very comfortable purchase experience and not the pushy approach that so many car sales persons use. Very good.

parks112

10 de ene. de 2015

If you get to Toyota in Sanford, you have to see Wayne! He went above and beyond all my expectations! We are happy with our new Toyota Tacoma and will buy all our future vehicles here! Thank you again and thanks Wayne and Charles!

Tony

9 de ene. de 2015

Friendly associates, acknowledge as soon as you arrive. Offer services but not trying to oversale which is nice. Very professional.

Glenda

8 de ene. de 2015

Outstanding assistance from everyone from the salesman, the finance manager to the manager. I was concerned about buying a car as a female based on prior stereotyping but I will return to Fred Anderson Toyota of Sanford any time I need maintenance or buying a new car. The service could not have been better. My thanks to everyone.

Cindy Sutton

7 de ene. de 2015

My mother has purchased 2 vehicles here and recently I was visiting from out of state when both of my daughters vehicles began having issues. She referred me to David at the service dept. Wow! I couldn't have been more pleased. David made sure my daughters car was working properly before she took off on a trip to Atl. I only wish I had this service dept closer to where I live in Georgia!

Wanda

6 de ene. de 2015

Mark Daly was a great salesman. He was patient and respectful. I was because of Mark that I bought my Prius before I had planned to. He sold the car by pointing out the value and wisdom of purchasing now.

Mlissa

5 de ene. de 2015

Everything was explained thoroughly and the staff was very attentive to our every need. It felt as though we were their only customers. Great experience!!!!!

Robert

1 de ene. de 2015

I'm finding all dealership service departments are not alike. I have been taken very good care of every time I visited your dealership. Your staff is friendly and helpful. I also own a Chevy and a Fiat and the service departments at these places is disappointing. I even gave a detailed review on the improvements one needs to make (in a professional manner of course). I never received any feedback. The dealerships up US-1 could learn from you.

Brian

31 de dic. de 2014

service is great, took them 1.0 hrs to do a oil change,and 47 point check, plus rotate my tires washed my car

Kristin

29 de dic. de 2014

Larry and Charles were extremely helpful in the buying process. Larry was very knowledgeable and patient knowing this was my first car purchase.

derk

26 de dic. de 2014

I want to comment on what a nice experience we had at Fred Anderson Toyota of Sanford. Everyone we had contact with was very friendly, helpful, and knew their product. A special note of gratitude to our salesperson Wayne Gomillion, he was over and beyond helpful in all aspects of us purchasing our automobile. Without Wayne, I don't feel we would have left the dealership in our new car, he helped us so much through the entire process. If you're looking to purchase a Toyota, Wayne Gomillion is the only man to see. Dennis and Sue

John O

25 de dic. de 2014

My experience with the staff at Fred Anderson Toyota Sanford was outstanding.I spoke to Wayne over the phone from another city over 150miles away. He calmly listened to my offer and told me he will try his best to make the deal come through. After traveling to the dealership, I was met by Mark Daly . Mark was courteous ,friendly and very professional. He went over the deal with me and answered all my questions, factually with no pressure. I felt convinced and satisfied with the deal. I will check with them first for any future car needs.I will rate Mark Daly with a 5 star score.

drelws

24 de dic. de 2014

Wayne was a wonderful and down to earth sales person. He was knowledgeable and worked with me to get the car I wanted at the price point I wanted. He talked to me as if I was apart of his family. Thanks again Wayne!!!

Robert

22 de dic. de 2014

Ryan (Dealer) was very nice. He took his time to explain everything about the car. He did everything he could to help us buy our new car. Thank you!!

Tommy112660

9 de dic. de 2014

I went into the dealership with the intent of having some service; however the vehicle I was driving I was not satisfied with. Wayne approached me and was very professional and concerned that I was not satisfied. He did not pressure me and worked with me to find the right vehicle for me, I drove away with my new Camry. Everyone at the dealership was very friendly and courteous.

Vernon

3 de dic. de 2014

I like the professional atmosphere and the competent technicians. As I was discussing with Mark Daly (Sales Representative) I live in Fayetteville five (5) miles from Hendrick Toyota but I make it a point to travel the extra miles to get my truck serviced at Sanford Toyota. Quality always beat quantity in my books!!

matthew.franks.587

1 de dic. de 2014

I was very impressed at the lengths that Jason and the staff went to find me the vehicle I needed at a price within my budget. I will definitely be visiting this dealership again in the future!

James

30 de nov. de 2014

Prompt service, excellent communication about the work on my new Camry Hybrid and its status, extra effort to answer technical questions (I'm a curious electrical engineer).

jonelliott9

29 de nov. de 2014

I come here to get my car serviced and never have any issues. They are always done before the posted time. Very friendly and helpful sales team. Jason Bell was the person I went through, he was very patient with me and explained things well. He gave me options that another dealership wouldn't, he helped push for what I personally wanted.

billstripling

29 de nov. de 2014

After going to several dealerships, we found a home at Sanford Toyota. We were met by a very friendly staff in a no-pressure situation when we entered the dealership. Wayne Gomillion became our salesman and friend almost immediately. Wayne guided us through the sale and performed in an outstanding manner in every aspect. After the sale, Wayne continued to go out of his way to ensure our satisfaction. We will recommend Sanford Toyota to our friends and will buy our next car there. Thanks again Wayne for a great experience!

Teya

28 de nov. de 2014

This dealership fit me in to service when I was 4 hours early and I really appreciated that. I bought my Prius C3 here and got a great deal on the price. I also get free oil changes for the life of the car.

Loren Gatten

28 de nov. de 2014

The dealership worked with our budget and worked very hard to meet our needs. Wayne was very professional and seemed genuine in his desire to get us in the right car. He also respected our decision to wait a day before making the decision allowing us to pray and think about it. There was no pressure to get us to drive off with the car that day. I would recommend to anyone.

Kurt

25 de nov. de 2014

Your Service staff proved to be timely, professional and focused on satisfying the issues. I also appreciate that the staff kept my appointment time. A dealer who delays me will not see me return.

Melissa

25 de nov. de 2014

Your staff are always wonderful, friendly etc. I enjoy sitting in your waiting room and reading a good book while I wait. I have recommended you for service to many people.

loren321

20 de nov. de 2014

When other dealerships would not honor the USAA buyer's advantage price, Toyota of Sanford did. Our needs were very specific, and Wayne tracked down what we wanted and had it within a day. No other dealerships I spoke to were willing to do it so quickly. Thankful for the quick turnaround.

leslie.przymusinski1

17 de nov. de 2014

As a new comer to the area, I wanted to purchase a new Toyota Highlander Hybrid;. The Staff of Sanford Toyota was were patient with me while they answered all my questions. thanks Wayne and all the king staff that took the time to help me in my purchases and services.

Eric Shaw

14 de nov. de 2014

I purchased a new Tundra from here and didnt know I even wanted one. I had been set on buying a Ford and just stopped in to the dealership by chance. I had been to about 15 dealerships before and even 5 after I had met the sales group at Fred Anderson. HANDS DOWN the best service received! Wayne Gomillion is the reason to shop for a new vehicle and Josh Ragan for a great price. They are very fair and easy to work with. I have to purchase a vehicle every 5 years and will gladly drive FOUR hours to do business with them again

brasgre

10 de nov. de 2014

Very helpful and friendly staff. Worked hard to make a deal that worked for me. Also all of the extra service features are awesome. I would recommend this dealer and Jay and Wayne were great to work with.

Kay

6 de nov. de 2014

Each time that I've had my car serviced, I have received excellent and professional service from the time that I drive upon the lot until I drive off the lot.

demopolis

1 de nov. de 2014

I am an army retiree of Fayetteville, after going to Sanford Toyota and getting the best trade in on my truck and a good price on the new one i know this was the place to do business. Wayne did an all around excellent job.

Russell

26 de oct. de 2014

great staff. easy to work out a deal. straight forward. don't play games like some dealers do wasting my time. this is the 4th auto I have purchased there and won't shop anywhere else. Thanks again!

elizabeth2015

25 de oct. de 2014

We had been to a different dealership that left a very bad taste in our mouths. There is absolutely no gimmicks they are there to do business and sell cars. Wayne was absolutely wonderful, very knowledgeable about the cars and got us a great deal on the car. We left the dealership with plans to return in future for other purchases. It was worth the 1hr drive to get the type of customer service and satisfaction that we got.

JThomas#

25 de oct. de 2014

I ordered a 2015 Camry SE that came in today. From the very beginning this experience has been the best buying experience ever. There were "no games" just very helpful individuals. From the general manager, Greg Davison (who by the way sits out front and is always available) , to the sales manager Josh Regan, salesman Mark Daly, finance manager Eddie Seals all were helpful & informative without a single one being "pushy". I was introduced to the service staff and parts staff. The parts department took time to answer several questions regarding accessories. I had looked at several dealerships but decided that I did not want to pay for a staff to wear starched embroidered shirts so I went to Sanford Toyota and was treated very fairly. Thanks!

Jake Parkinson

20 de oct. de 2014

Wayne was very helpful and informative with the car. He was able to get us the car we wanted at a very reasonable price. We had priced the same model and Toyota of Sanford had the best deal by far. The staff was very friendly and easy-going. I would recommend checking this place out if you are looking for a similar experience.

Nancy

18 de oct. de 2014

your sales person was friendly as well as informative. He even crawled in the trunk to show us the escape mechanism.

Daniel

9 de oct. de 2014

Everyone at the store was very friendly and courteous, best experience i have had with a dealership. Jason is an awesome salesman.

Renea

8 de oct. de 2014

Friendly, competent, helpful service representatives. Told how long it would take to do first service and that was correct within ten minutes. Thank you.

Mark

7 de oct. de 2014

Larry Dewitt, our sales representative gave us once again a wonderful experience! We like knowing that we can buy a car/truck from a dealership and trust everything you are told because of the genuineness of people like Larry.

Debra

6 de oct. de 2014

Everyone from reception to service (who gave me directions) to the person who took my car in to fix, the general staff while I waited, everyone, was friendly, helpful, courteous. The whole dealership was organized, clean,efficient & friendly. Iwasn't there to purchase but ended up finding a great vehicle!

Jennifer

24 de sep. de 2014

Mr. Daly was absolutely amazing from the second my mother and me stepped on the lot. He was able to answer all my questions and treated me like family. I will never go shop at another Toyota dealership. It is great to be back home with Toyota of Sanford!

Terry

21 de sep. de 2014

Salesmen and managers are not pushing vehicles on you and are understanding of your needs/wants when it comes to purchasing a vehicle. They are very willing to explore multiple financing options to keep interest rates and payments at a level you want.

Dillon

15 de sep. de 2014

The service was fast and even came with a free car wash. The customer service man was very polite and helpful. These guys obviously understand what customer service means.

Keith

12 de sep. de 2014

Salesman was friendly, knowledgeable and assisted us in finding the vehicle we wanted. Checking our credit did not take long.

Barbara

12 de sep. de 2014

Our sales person, Jose, was very knowledgeable about the cars and really listened to what we were looking for. I would highly recommend him!

William

11 de sep. de 2014

When we got there we didn't have to wait for help. The lady took us to a salesman who let us drive the car we were interested in.They both knew the product very well.After we drove theHighland we purchased with cash. It's a very nice SUV.

Retired

1 de sep. de 2014

This is the fourth automobile we have purchased from Toyota of Sanford. We knew what we wanted and there was no effort to put us into something else. The Sales Manager (Josh) and the sales person (Jason) were great. Jason definitely knew the car and thoroughly explained everything. This differed greatly from another Toyota dealership where I knew more about the car than the sales person did.

Andy

29 de ago. de 2014

Customer service prevailed at the end of the day. The customer service manager went above and beyond to make my situation right.

limoges

29 de ago. de 2014

Wayne did an excellent job. He was very patient and answers all of our questions. Wayne is very knowledgeable about his vehicles. We appreciated the effort.

Gloria

27 de ago. de 2014

Sanford Toyota is usually pretty good with their service, I trust their sujestions and the two people that ask to help me were very nice and the service was quiker than other times. So this time was a excellent service and excellent customer service.

Lawrence

23 de ago. de 2014

The store and lot were clean and tidy. The salesman seemed new and not too sure of himself, but he did show us the type of cars we were interested in.

Ron

21 de ago. de 2014

the friendly feeling you have working true the service door. Even if it is your (mine) 1st time there. The 2 people working the front area are very good at what they do.

Janet

19 de ago. de 2014

Mark listened and showed me the car options I had in my financial range. He let me drive each one; then he let me decide without trying to tell me what I wanted.

Mohammad

16 de ago. de 2014

Dan Grahm was very knowledgable , very helpful , very friendly and he took a picture of me and him .Great experience.Thanks

Rachel

14 de ago. de 2014

He took the time to make sure I was getting exactly what I wanted. He explained every part of each car I tried. He was very kind and made great conversation.

Robert

4 de ago. de 2014

The email video the salesman sent to me let me know who 'to look for when I entered the dealership. The process was smooth an even the paperwork did not take too long. I think I was in and out with my new car in about 3 hours!

William

31 de jul. de 2014

Upon our arrival, we were greeted by a very pleasant, knowledgable young lady. Our service was prompt and thorough - with everything explained fully!

Jessica

8 de jul. de 2014

Always an excellent experience with this Toyota dealership. They have friendly and knowledgeable staff. Appointments are easy to schedule as well as appointment availability.

Everyday Driver

24 de jun. de 2014

Helpful, & very knowledgeable sales personnel. No hard selling and extreme consideration for the buyers needs. We thoroughly enjoyed our buying and service experience.

Robert

15 de jun. de 2014

Toyota of Sanford, NC is not my regular Toyota Dealership. I live in Western NY and was visiting family living in the Sanford area. While traveling, I was close to exceeding the limits for a required oil change. I called the Sanford Dealership and they were extremely accommodating and scheduled me in the next day for a oil change and tire rotation. I was very grateful to them for scheduling me in for a service call. The staff was terrific, from the initial greeting until the job was completed, I was impressed with the overall service afforded to me. Thank You very much for everyone's efforts, it was truly appreciated.

Melissa

11 de jun. de 2014

I love your dealership...the service area is so great that I only want to purchase a car that can be serviced there.

Teya

9 de jun. de 2014

I got a good deal on my purchase price for the car and I liked the fact that the dealership is looking into making my first payment on my car as was advertised since the dealership didn't have the color or options I wanted. My sales agent Reginald Butler was very helpful before, during, and after the purchase of a car. He truly goes above and beyond in being sure I am happy with my car and experience in buying it.

John

9 de jun. de 2014

The shop manager spoke to me on what was to be done,gave me a time estimate,and completed the work on time.

Sherry

7 de jun. de 2014

The customer service rep that I deal with is always most helpful and courteous. He goes the extra mile to be sure I am satisfied with the service done on my car and is willing to answer any questions I may have with knowledge and patience. I like the fact that I am helped within a very short time of arriving for my appointment, and I'm always greeted courteously by a young woman who escorts me inside to the customer service rep I deal with. The only reason I would ever go to another location for anything relating to my car is because of a lesser price.

Justin

7 de jun. de 2014

I was extremely satisfied with Dan Graham, my salesman who worked consistently to find exactly what I wanted. Dan took very good care of me, going above and beyond any salesman I have dealt with in the past. I couldn't have asked for a better salesman to assist me in this purchase. Nelson in the service department also exceeded my expectations and made sure I was taken care of each step of the way. This is my second purchase from Toyota of Sanford and as long as this vehicle lives up to my expectations, I will be back in the future.

Joel

7 de jun. de 2014

it was great but not sure if I received my 5% gift card off my bill, the bill was a bit confussing

Kayla

2 de jun. de 2014

I loved the fact that the staff was fast. I was in and out in an hour. I was also able to go to walmart across the street to do a little shopping while I waited thanks to the shuttle service.

Betty

30 de may. de 2014

Dan Graham, the salesman gave us his undivided attention, explained the workings of the vehicle and demonstrated them. He made us feel as if we were his only customer during our purchase.

Roma

26 de may. de 2014

Jay Anthony. From the first contact Jay was Honest and professional with us. He went through every step making sure we were happy with our decision to buy from Sanford Toyota.

asass426

21 de may. de 2014

First of all I called Toyota and spoke with Charles Ellis and told him about my credit history and that I was interested in buying a new camry. Mr. Ellis told me that he was positive he could get me approved and to come on in to see a new Camry. I spend an entire afternoon there for the Sales person to come back and tell me a ridiculous payment on a new camry and an even more ridiculous payment on a used camry. I went home that day dissappointed. The next week I called the same sales person back James Bell and told him that I really wanted a camry he said he had some new stuff on the lot and again was sure he could get me financed. I spent another entire afternoon with him and was told I would be bringing this car that I fell in love with home that day. After two minutes he came back and told me a different price on the vehicle than what was clearly listed in the window...$2000 more!! I then told him to check his prices he came back and said they did not mean to put that sticker in that window...really??? How unprofessional. He then comes back after saying they would honor the sticker price and tells me he cannot get me financed that there was nothing he could do!!! I then left and went to Precision Ford in Lillington. I purchased a brand new fusion from them with the payment I wanted and no questions asked about anything within an hour. That is service! Toyota of Sanford lies to people and I felt like they could care less if they helped me. I would not recommend this place to anyone.

Grady

15 de may. de 2014

I took my car in and the service dept took it right away and did the servce in a timely manner.

Frank

15 de may. de 2014

My wife and I enjoyed working with our sales person, Wayne Gomillion. He is honest and definitely not the high pressure type so often associated with car salesmen.

Dennis

10 de may. de 2014

everyone was very helpful, courteous, and knowledgeable about the auto. My salesperson went way beyond what I thought was expected of him. They have followed up to make sure all is okay and if I have any questions. I am very happy with my whole experience with Toyota of Sanford staff and especially my salesperson, Wayne Gomillion.

David

9 de may. de 2014

Our sales rep Dexter was very genuine in trying to find my wife and I the vehicle we were looking for. He demonstrated to us that he was in no hurry and was willing to take as much time as needed for us to find the right vehicle. He was willing to allow us to test drive as many vehicles as we wanted until we were able to narrow it down. He would then allow my wife and I as much time as we needed to talk in private to discuss vehicle price and monthly payments. My wife and I both agreed that this was the most non-stressful car buying experience we've ever had.

Scott

8 de may. de 2014

Best buying experience I have ever had!! Top notch !! Thank you for making buying a new vehicle so easy. Mr. Wayne Gomillion did a phenomenal job!! He was very courteous, knowledgeable and answered ALL our questions! With people like Mr. Gomillion on your team your dealership will go far!!Thanks Wayne!

Monica

3 de may. de 2014

I enjoy the friendliness of the people. I don't feel like i'm being ripped off or serviced for unnecessary things.

Julia

1 de may. de 2014

Daniel Thomas was exceptional. He was not pushy and was very helpful. He has continued to help me after I purchased the car with other things! That is rare! Usually once the sale is done....the salesman is done!

Joseph

29 de abr. de 2014

Knew what they where talking about...- Answered all my questions about the Camry- Offered everything that could be offered- Very professional

Dianne

28 de abr. de 2014

Very personable sales information prior to sale. Salesman knowledgeable about car upon purchase and able to completely inform about features.

DBKBJB

18 de abr. de 2014

I am a loyal Toyota owner and a current long time owner (and big fan) of the Highlander. When I began the process to look at new cars and specifically the Highlander, my experiences at a nearby dealer in the Raleigh area was less than spectacular (being polite). Bottom line: I didn't trust the Toyota folks I had met thus far. Then happy service customers of Toyota of Sanford recommended I talk to Joe. I met Joe and he in turn introduced me to Dan. I'll be honest, I was skeptical that I might have already learned the "Toyota" method and had some serious new car/"you have a lot to prove" mindset in place. At the onset, Dan let me drive the conversation on what I wanted, what I didn't want, etc. He truly listened to his customer. I had been led to believe (by the other dealer) that I my best option on the Highlander was the XLE model, but Dan quickly pointed out that based upon MY needs, the LE Plus model was actually a better fit for me. Once we got through what were my "must-haves" for a new vehicle, he showed me a car that was exactly what I wanted (less a few after-market items that he said were not issues and easy add-ons). I left the dealer with Dan's information and some pricing info and was never pressured that "this deal won't last" or "this car will be gone" mess. I immediately knew that while the dealer location isn't the most convenient, it was by-far the best experience (at a Toyota dealer) that I had had. It truly felt more small town and personal and less "corporate", and they delivered on that. After a couple of days of thought, research, and prompt responses from Dan on questions I had, I decided I was ready to move on the car I had seen. It had been sold the day before (it really had), but Dan promised he could get the exact car delivered that same day (and he did). The car promptly had the after market items discussed installed right away and I'm in my new car. I am thrilled that I got the car that met MY needs, and not the goals of the sales rep. They won't pressure you to buy more car than what you want or expect. Throughout the process, Dan was beyond respectful, prompt, professional, did not pressure and was truly a pleasure to work with. I highly recommend Toyota of Sanford and Dan. I know when we are ready to move on another car, we'll be making that bit longer drive down.

Albert

16 de abr. de 2014

The service manager did all he could to find out the problem with the truck. Everyone dealt with was friendly and helpful. Couldn't ask for more.

Bonnie

14 de abr. de 2014

Very customer oriented. My car was left clean and neat and was completed in the time I was told. The service person was very courteous and answered all of my questions.

Henry

10 de abr. de 2014

The toyota staff seems dedicated to provide excellent service and attention to ones specific problems. The entire service experience is well organized.

Charles

1 de abr. de 2014

Service manager was friendly and went over what was to be done to the vehicle including cost and time the vehicle would be ready. Service was completed and vehicle was ready on time.

Denise

30 de mar. de 2014

I was give an estimated service time and it was right on the money.But most of all the car being washed was icing on the cake thank you all very much.

Lynn

30 de mar. de 2014

the family feeling you get when you become a customer. the willingness to serve and help you. smiles. attention to detail. the help and knowledge of what the product is.

Leslie

29 de mar. de 2014

I really enjoyed Daniel as my sales representative. He really knew his job inside out. I was very impressed with his performance.

RobertAllenJordan

29 de mar. de 2014

My purchase was the fourth Toyota vehicle I was involved in acquiring from Sanford Toyota. The previous three purchases (all Camrys) were made by close friends. I decided it was time to see what the dealership could do for me. I showed up unannounced, but was quickly assisted by Larry DeWitt, who once again, worked me into his schedule. We talked for a few minutes and I discussed what I wanted in a Toyota Truck. Larry made a few suggestions and intelligently shared his reasoning for the suggestions. Once he had a general idea of what I sought, he left to go get a vehicle for me to test drive. Following the test drive, I realized that some of the bells and whistles I thought I wanted weren't necessary and that Larry had let me drive the perfect fit for me. I was offered a definite discount for my loyalty to the brand and the dealership. I was given nearly $1,000 more on my trade-in (2004 Pontiac Grand Prix) than I anticipated. To top it all off, I was offered some wonderful financing options. I am now four days into my 2014 Tundra and I would do it all over again today. Folks, it's worth the drive to Sanford. It's like no car buying experience you've had before. These folks want to sell you a car, but they want you to be happy with your purchase, AND they want to make sure you remain happy throughout the life of your vehicle. You will not be disappointed at Sanford Toyota.

Kay

28 de mar. de 2014

I was greeted warmly and courteously. Received immediate attention and was given an estimated time that my car would be ready and it was. Excellent service!

Fredrick

28 de mar. de 2014

It's a very efficient, professional process...the fact that y'all still do complimentary car washes after service and the shuttle service to and from work will keep me coming back! The service tech Paula Black is awesome and the shuttle guy is super too!!

Gregory

27 de mar. de 2014

I was not able to make an appointment online, and was still "worked in" and had every item I requested completed the same day.

Kyle

20 de mar. de 2014

The service team was really quick and friendly. Mr Nelson Rodriguez was the best he always advises me of what I should do to my truck on my next visit. They even washed my truck. I really liked that. Thanks team Anderson.

Edward

18 de mar. de 2014

This was a recall on the van. The service lady was on top of the recall and promptly made arrangements for the new fix to be installed.

Jochen

17 de mar. de 2014

Service personnel were very professional and courteous. They did the homework to understand needs and exceeded my expectations. The check-in staff kept me informed and fully discuss my maintenance options.

MLScott

17 de mar. de 2014

My wife and I looked for six months at 42 other car dealers and even at other local Toyota Dealers from Pinehurst to Cary, even after buying two vehicles (2012 Camry and 2013 Tundra) previously from Toyota of Sanford, we came back (HOME) and purchased a 2014 Camry at Toyota of Sanford, we were in and out in about two hours total. The other dealers just did not seem friendly or willing to step forward to make a reasonable deal on the final price, at one dealer we were chased out the door, they were mad as hornets that we would not sign right then and there, following us to our car with an initial sales contract demanding that we sign for the car we didn't want. The Toyota of Sanford Staff (Sales, Service, and Parts) always seems ready to go the extra mile for us. While we were waiting on our paperwork the other staff members came by and talked with us. All the Toyota of Sanford Staff greets us by name when we come in even if it had been months since we had seen them last, even when we are shopping at WALMART or eating out they will come up say hello. The staff at Toyota of Sanford provides world-class customer service and is second to none. The only mistake we made in buying this car, was all the time we wasted looking at the other car dealers. If you are planning on buying a car anywhere else but, Toyota of Sanford you will be making one big mistake. Hats off to Mr. Brian Brooks and all. Thanks Mark and Linda!!!!!!!!!!!!!!!!

Luz

12 de mar. de 2014

Polite and well knowledge customer service orientated. Never felt pressured into anything. Absoulutely will buy from them in the future.

Barbara

11 de mar. de 2014

courteous service reps, solutions to my problems, manager willing to take the time to go the extra mile to please a customer

Vernon

9 de mar. de 2014

The personnel that work in your service department show alot of attention to detail, I brought in my 2007 Tundra to have you look at the brakes, since I had them done at M&B Auto and boy did they ever make a big mistake by installing improper bolts to the calipers on right side of truck. In all experience I'll never be going back to M&B's again. Also wanted to say thanks again to the Service Advisor he's definitely a walking encyclopedic, which is the backbone of this department. Anything major that needs to be done to my truck will be done by Toyota of Sanford.

Jesus

8 de mar. de 2014

Ty really helped us out. Stayed as late as we needed to make sure our needs were met. The dealership was flexible on the price of the car, enduring the best deal possible. All in all the best experience we've had at a dealership.

Theresa

5 de mar. de 2014

Our salesperson, Larry was most helpful. He took his time with us and explained all the features on the Corolla. He was very nice when I couldn't make up my mind on the color.

Mikala

2 de mar. de 2014

I liked that the car I went in to look at was the car they showed me. They didn't try to sell me on something else. I do my research before I look at a car. I don't go to shop I go to buy and I was glad that they understood that.

Rosalie

22 de feb. de 2014

The courtesy, time to examine the car and understand what was needed. Sorry you didn't fix my front window on the passengers side. It still can't be opened from the drivers side. I still love y'all!

Carolyn

21 de feb. de 2014

Walker (salesperson). He was very friendly and professional. He answered all questions and explained features in a very knowlegeable manner. The whole process procedure was very satisfing.

Anthony

21 de feb. de 2014

I purchased my Camry in 2007 at your dealership. Ever since that time, all service including NC state inspections, have been performed there. I wouldn't think of going anywhere else. Your dealership offers me that personal touch. I'm always greeted by people who know me by name, people that I trust. It's a friendly atmosphere, no pressure - just excellent service. That's important to me.

Romi

31 de ene. de 2014

Thank you Wayne and all the staff at Sanford Toyota. I was very nervous about buying my new Highlander, I hate car buying due to past bad experiences. I was very impressed with the service with Sanford Toyota. First I thought maybe they were just nice until they completed the deal, but that is not the case. I bought my SUV 3 weeks ago, and I still get calls from Wayne asking if he can help me. Paula in the service department is wonderful to work with, so is pretty much everyone. At first I felt that I needed to work with a larger volume dealership to get the best deal, but felt most comfortable here. I am glad that I chose them. I feel that I got a good deal and that I will also have great service, and I do like the small town feel at the dealership, even though it is not a small dealership. I have rated them excellent, because I feel like they treat all their customers with the best customer service that I have seen in a long time, to me that means a lot .

Jackson22

23 de ene. de 2014

I really enjoyed my experience. I've been to several dealerships and this was the first one that I didn't feel the car salesman was shoving any and every car down my throat. The one I visited before Fred Anderson, the salesman was not listening to what I wanted in a car. I had to tell him several times that I wanted a used 4 door vehicle. He didn't care what I wanted he just wanted to make a sale. Wayne was polar opposite, very laid back and listened and answered all my questions. I would highly recommend him to any of my friends.

85Toy

23 de nov. de 2013

I have owned Toyota's for over 30 years and have been to many dealerships across our great country. I must admit, this dealership - by far - is the best dealership I have worked with. From Joe Wynns to David (service manager), to Brian Brooks and Jake (service advisors), to Jimmy - the master mechanic - the experience was wonderful. The price came in $200 under the original estimate.I had a massive oil leak in my original '85 Toyota Supra that they took excellent care of. They pulled the entire front off the engine to replace worn seals and o-rings as well as other items they came across. They were honest and kept me in the loop as they found issues and finished the work. They were ahead of schedule, under budget, and the car runs like new. Can't ask for much more.I would HIGHLY recommend these guys.Thanks for a great experience.

XRunner

12 de oct. de 2013

I was not impressed with this dealership. I filled out an online request and received a generic email response. When a sales rep did call, I had to reiterate everything I had put in the online request (waste of time, did they even read?). The dealership is over an hour drive, so I wanted to do most of the negotiating online. The sales person talked very fast and tried very hard to get me down to the dealership without any regard to the distance. They would not drop the price of the vehicle I was interested in, despite the fact it has been sitting on their lot for over 60 days. What bothered me was the sales manager telling me the vehicle had been sold last weekend, but yet it is still on their web site. Take it for what its worth, somebody is slacking at the dealership and I'm glad I didn't make the trip.

ms. lamb

29 de ago. de 2013

Ashley is awesome. She didn't give up until we had a chance to actually talk about what I was looking for. Although the car I was interested in was already sold, she keeps me informed of any new arrivals that I may be interested in. Great job!

unhappy customer

28 de ago. de 2013

i test drove a car on saturday and gave all my info to file to the bank for the loan and told i would get a call, never did. i called monday and no one could tell me any information about it. i got a call late monday asking for all my info for a second time because my file was "misplaced". Tuesday i was told the car i wanted was sold from under me after i was promised it would be there for me. they could not find me another car and the one they tried to sell me was more money and more miles. it has been 3 1/2 weeks and still no car, so now im looking else where at a dealer ship that returns calls the same day with more progress in 1 day than i had in 3 weeks with them. i get that your "busy" and you do what you can but you should really keep people informed on whats going on even if you cant make a deal happen. not pass the person around to 4 different people who have no answers.

jkmil

23 de ago. de 2013

This is the worst place to go to buy a car, first off the vehicle that I wanted to see was not there. We were not happy after driving 45 minutes! They told us the only way they'd go get it was if we purchased it, they get it that when it's dark and they are closing so we can't even check it out. We got the bumper to bumper.. that is the stupidest thing to ever get because it doesn't really cover bumper to bumper like they say. Every time we have a problem JOSH never returns our calls. They are xxxx to work with and I would not recommend them to anyone!!!!!

jnall

22 de jul. de 2013

By far the BEST experience of purchasing a car we have ever had. From the time we walked onto the property to the time we left, we were treated with kindness and respect. The staff was super friendly and Josh Ragan was outstanding!!!! Extremely knowledgeable of the vehicle we were interesting in, however we never felt pressured by Josh.We would definitely recommend this dealership..... only if you want the best experience you could ask for when you're ready to purchase a car!!

Lily81113

9 de jul. de 2013

My overall experience working with Toyota of Sanford was wonderful. I stopped by the dealership to look at the options of trading in my 2007 Honda Accord. I was warmly welcomed and assisted in looking at the cars on the lot. Throughout my time working with Dan and the other gentlemen at Toyota of Sanford, I was never pressured to purchase or make a decision that I was not 100% comfortable with making at the time. I am very happy with my new Toyota Camry and look forward to continuing to work with the dealership through the service department. I would highly recommend Toyota of Sanford to anyone who is considering purchasing a new car.

fmckoy1

8 de jul. de 2013

What can I say about Toyota of Sanford. Everyone is so friendly. I bought a brand new 2012Toyota Camry last February from Jay Anthony. He was very knowledgeable about the vehicles and knew exactly where to find what I was looking for. I never felt pressure to buy a car and he allowed me to take my time. My parents fell in love with him lol! He gave me the best deal with extra perks. When I wrecked my car and I need another one, I called Jay right at the site of the accident. I had to go back because the customer service Toyota of Sanford provides is out of the world! I bought a 2013 Toyota Camry and Tye and Jay worked together to give me the best deal for my budget. They focused on what I wanted and found exactly what I needed. Even after having my new car for a month now Tye calls to make sure everything is running well with my car! I don't think I will go any where else to buy a car. The Toyota of Sanford staff treat you like family. Dan Fitzpatrick and Eddie Sales both greeted me with smiles every time I came in the dealership and made sure I was well taken care of by the staff. I give Toyota of Sanford an A+.

Kangel52

6 de jul. de 2013

Best experience I have had in purchasing a new car. Very knowledgable patient friendly no pressure. The matrix I purchased is just what I needed. Love the smooth ride and the blue tooth. The maintenance package that came with my purchase is fabulous. I love my car and Toyota. Thanks Jay for a great experience. Kathleen

krothenberg

1 de jul. de 2013

This was one of the best overall experiences buying a car. Dan was very professional, friendly, and helpful. It was a pleasure to work with him. We will be back in the next year to purchase my husband a new/used car.

ajt4jc

1 de jul. de 2013

From the moment we walked thru the doors of Fred Anderson Toyota of Sanford, Larry DeWitt had our best interests at mind. He wanted to make sure that we could find a great car that was in our price range and met our needs. He did a great job highlighting certain features of the car during the original test drive. I was initially nervous about the experience, but Larry put us at ease and was available to answer all of our questions and discuss our concerns.Charles Ellis did a great job helping us navigate all of the paperwork and financing involved in purchasing a new car. We appreciated his patience and willingness to answer our questions during the entire process. We never felt rushed as we discussed what was best for us.Now I am driving my first new car, and I am so excited. Thanks to the amazing team at Fred Anderson Toyota of Sanford, I know that I will continue to be in good hands as I go in for routine maintenance appointments for the car. The environment at the dealership is pleasant and a great lobby area is provided for you while your car is being serviced.I recommend this dealership to anyone who is even thinking about purchasing a new car.

MalissaWilkins

30 de jun. de 2013

Toyota of Sanford is an A #1 dealership. I will continue to trade with them and recommend them to anyone. Larry Dewitt and Eddie Seals were extremely helpful and friendly. No pressure buying, just genuine dealing. I actually bought 2 cars from Larry. My first Camry was totaled within 2 months of purchase. I went back and bought the very same car as a replacement. I trust this dealership completely.

mikeortiz

30 de jun. de 2013

We recently purchased two vehicles from Larry Dewitt for my wife and I, and the experience was fantastic. Mr. Dewitt is an energentic and yet patient salesman with 100% integrity! I would recommend anyone to Mr. Dewitt!

geoboy233

18 de jun. de 2013

My wife and I went in just looking for a good used car....was very wonderful dealing with ty and the rest of the crew. They worked extremely hard for my wife and I to obtain the right car for us at the right price. We can't say enough good things about our experience and hope to purchase more vehicles from them in the future.thank you so much....George Boyce

GODSQUEEN16

16 de may. de 2013

I went to this dealership with the intentions to buy a used car. My direct dealings were with Gerald who was very professional and pleasant. Gerald was very helpful and concerned about my needs. He was willing to do his best to work with my budget. My rating is because the sales manager was trying to take advantage of what he saw as an opportunity to "over charge". I was very blunt and direct with what I was able to do on a monthly payment. I asked for something between $275-$300 and was willing to put down $500 along with a trade in. Now granted my trade in was not running due to the transmission but still it was something. They explained to me that my trade in was no good because it was not running. So I accepted that and hoped to still be able to do a deal. Day 1- The sales manager offered me a $400 mthly payment, i immediately declined and again explained that I could not pay that much. He went back to his office to work some numbers again and came back with the same price, offering me only $200 on my 1999 4D Ford Explorer. I again declined his offer. Gerald asked me to give him another day to try some other options and they should be able to come up w/ something. Day 2 (7 days later)- I arrived to the Toyota lot around 10am, I actually had a car to drive there and trade in. It was a 1996 Jeep Grand Cherokee. I met with Gerald and explained that I could trade in that car so he spoke with the sales manager to see how much they could put towards my purchase. After about 6 hours of running numbers (so he says), the sales manager brings me a figure for payments of $364 for a 2010 Toyota Corolla. I was still not happy with that at all but was willing to go with it deal simply because of my desperate need for a car. So I handed over the title to the Jeep Grand and proceeded with signing papers. The sales manager came over and asked me if I had "the other title" (referring to the Ford Explorer). I know i gave him a funny look, and said "no but i can get it". Then i started thinking to myself "why does he need the other title". So i asked. "So you want both cars for the trade in?" and he replied yes. So then i looked at the paper work again and only saw $750 for the trade in price. I then became very upset. How can u tell me you wont event take my Ford Explorer because it is not running but then ask me for it along with the Jeep and only give me $750 total. So i again declined the deal. After declining he then says ok no Ford, just the Jeep and we give you $750. So i said ok and we moved forward. Now by this time i am totally stressed, hungry, thirsty and just ready to get the whole thing over with. Gerald was on his way to gas up my new Toyota Corolla and all i had to do was sign more papers and give my $500. Well the story gets worse. When i first met Gerald i explained to him that i really was not prepared to buy a car so i didnt have $500 just laying around and I asked if my down payment could be done in 2 checks. Gerald assured me that it would be no problem. When i got to the finance office to finish up everything I provided the 2 checks and he quickly says "no i can't take this one, it's post dated and thats illegal for us to take". I said ok well now what. He goes over to speak to the sales manager and comes back with the bad news again that I cant pay the down payment in 2 checks. I was so done by this point i quickly grabbed all my things and rushed out totally embarrassed. The sales manager said nothing to me. I felt like i was targeted from the beginning as "an easy customer to get over on". That sales manager should be ashamed of the type of business deal he tried to set me up for. I will never go there again, and would not recommend anyone to their business. Not only was i there all day but i left with nothing accomplished and i feel like they wasted my time.

robertgwilliams

19 de mar. de 2013

I talked with Dan Graham and Joe Winns from Toyota of Sanford, and told them what we were looking in a new car. There were only 14 in the southeast region and they located one in New Bern. The dealership went to New Bern from Sanford to get the vehicle and then brought the vehicle to me in Zebulon from Sanford. That is a one way trip time of one hour and twenty minutes from Sanford to Zebulon. Dan explained all features on the car, which was loaded with new technology. We went to the dealership a few days after that and bought the car. After the sale Dan called twice within twentyfour hours to see if I had any questions or problems with the car. Everybody was friendly and knowledgeable about all aspects of the car and closing transaction. This was our second purchase from Toyota of Sanford and if we purchase another vehicle, the first place we will go will be Toyota of Sanford and deal with Dan and Joe again.

noturavgjoe

18 de mar. de 2013

Jay Anthony is the best salesman that I have ever met. I traveled over 2.5 hours to buy from him. My wife and I bought a vehicle from him a year ago, and we went back. He is very knowledgeable,and the level of service is wonderful. The management is not pushy, they made us feel right at home each time.

TomParis

16 de mar. de 2013

I purchased a 2013 FJ Cuiser Black on Saturday requesting that the decal not be put on the vehicle and was told it would arrive on Monday, it didn't arrive till Tuesday which was fine, stuff happens. It was dark and rainy when I picked the vehicle up and when the sun came out, you could see brush scratches all over it, oh and it had a decal. I called the dealer back and they told me to bring it in the next day and I said I would. When I took it in on Wednesday Josh told me that the detailer wouldn't be in until the next day, this would have been really nice to know before I even left the house. Thanks for wasting my time.I bring the vehicle back on Thursday and leave the vehicle with them expecting the work to get done and had also request that the vehicle be refilled with gas, since the only place I have driven, is back and forth from the dealership and they had agreed to that. Later that evening, I get a call from Josh telling me that the detailer will not be in until Friday, so I leave the vehicle there over night. On Friday I went to pick my vehicle up and went over it, still scratches in the paint and the ones I couldn't see were only hidden under wax. They also wanted me to wait so they could fill the tank up, I didn't, they should have filled it before I got there besides I was already mad and felt like a made a mistke, after all they called me saying it was ready, which it wasn't. During this paint issue they kept telling me "well its black paint" scratches are more easily seen. I had owned a 2009 Black Traverse for 4 years and it's paint still looks like it was new whith no brush scratches in it.You don't use brushes on vehicles to wash them or you get what happened to the FJ, it is that simple. You don't tell someone who just bought a brand new vehicle that "scratches" are ok when they cover %90 of the body.They have failed at what would seem to be a simple task, I just don't see how I could ever trust them to service my vehicle and I will never purchase another vehicle from them again nor recommend anyone to buy from them.

rogkozlow

30 de ene. de 2013

Very friendly and helpful sales stuff, but my used car had a number of problems. From bad tie rod ends to worn rear brakes, the oil wasn't changed, the wiper blades were falling apart, the clutch slave cylinder was leaking, and a rear bulb was blown. It seems like they never did their pre-delivery inspection. Overall good place to buy, but if its a used car expect to spend some money fixing it up to run perfectly. Also, I wanted to mention that their online ad (on their website) mentioned the car was a "non smoker" but it smelled horribly of cigarettes when I test drove it, and I later found a lot of cigarette butts inside of the center console. I am disappointed about this as it seems to directly contradict what they advertised on their ad.

Gaily

27 de nov. de 2012

I feel the list of information on the website has been very helpful and useful. I would recommend others to use them.

gljohnson

19 de nov. de 2012

Just a not to say how Brian Brooks goes out of his way to help any customer. My stepson's van (a KIA) starting cutting off on us Saturday morning on the interstate. The ESC light came on and then the computer shut the engine down. This continued 6 times until we limped into a shopping center parking lot. I called Brian at Toyota in Sanford because I have purchased Toyota's from Toyota of Sanford and knew them to be very helpful. I could not have imagined how helpful until I called at 8:30 on a Saturday morning. A very gracious lady answered the phone (imagine my surprise when I got a human) and I told her I needed to speak to a service manager because I had a problem and needed advice. Brian Brooks came on the phone and I relayed my situation. He said it would be best to get to a KIA certified techician but that there was one thing he might suggest that could possibly help me. He said to remove the positive battery cable from the terminal and wait a couple of minutes and reconnect it to reboot the computer. I did so and the van has run great since. Whether or not this is a permanent fix or not is not my point. My point is the receptionist and Brian cared enought to help someone without it meaning any income for them or Toyota of Sanford. These are great people and if every business could learn this customer service lesson how great would that be!!!Thanks Brian!!

mikendeb1

26 de jul. de 2012

This was the most pleasant car buying experience we have ever had! Scott, Greg and Eddie were great! We never felt pressured and always in control of the whole sales process. We would definitely recommend Toyota of Sanford for your next vehicle purchase.

alliesnanna1

21 de jun. de 2012

Jay was not a pushy salesman, but was there to offer advice from one car to another that we viewed. Friendliness of the whole surroundings made you feel you could just chat all day with any of them. Thanks and we love our Rav 4

mdbjones

17 de jun. de 2012

We love Toyota of Sanford! Greg and Jay are the best! We drove 8 hours and passed 3 Toyota dealers on the way to get the best quality of customer service and the best deal from Toyota of Sanford! Thank you guys!

Freqent buyer

18 de mar. de 2012

Excellent service all around! Customer service to sales everyone very friendly and very patient. Definitely recommend, sales associates not pressuring or harassing, very easy going no hassles.

Steph8886

10 de mar. de 2012

Went to toyota of Sanford and talked to jay he was very pleasant and worked with us to get a Saturn vie. it is a great suv perfect for our two kids I would definitely recommend him any day. Thank you jay

Matt.ritter2003

18 de nov. de 2011

Dan Graham did a great job of finding a new Camry for us. He did not push us into something we did not want and could not afford. I would definitely recommend Dan.

johnh8074

8 de sep. de 2011

Greg was very knowlegable about the 2011 Toyota Tundra which I purchased. He explainall the features and made me feel comfortable with the truck. If we were to be in themarket for another vehicle, my wife and I would look for Greg Davison and Toyotaof Sanford.

Tommagyar

31 de jul. de 2011

Greg did an outstanding job of explaining the Avalon features as well as the steps the dealership follows to assure a customer is well served.There was absolutely no pressure put on us to buy even though we were reluctant at first due to conditions in the U.S. economy et al. The G.M., Joe Winn, was extremely cordial.

mejordan

20 de jul. de 2011

Dan Graham, sales representatie, was extremely helpful. Test drove several models and each feature was explained in detail. I felt I was treated fairly and for buying a new car it was a positive transaction. Thank you Toyota of Sanford and thank you Dan Graham for helping make my new car purchase with a "smile."

iemagazine

23 de jun. de 2011

Great dealership and salesman. Dan Graham went well abov and abeyond ot make me a happy driver and to put in the vehicle I want at the price i want. Exactly what is needed.

Upman3860

20 de may. de 2011

Brandon is the MAN!! He bent over backwards to help my wife and I get into a new 2011 Toyota camary. I was very impressed with the whole dealership, they gave me a lifetime powertrain warranty. Which should come in handy, seeing as how I plan to keep this vehical for a very long time. All I can say is if you are looking at trying to get a new Toyota, get up with Brandon. He is the best!!!

tlananna

29 de abr. de 2011

In today's economy everyone is feeling the pinch as we try to get as much as we can out of service departments but you never expect to get something for nothing. I bought a used car from Dan Graham, a Mercury Sable, nice car but it had been overlooked as far as service before delivery.I live 100 miles from this dealership, I returned the next day with a few problems and Luther White, the service manager, stepped up and addressed each of my concerns with patience and understanding, he assured me all is well and there shouldn't be any other problems. Unfortunately another problem arose and I once again drove back to Sanford per Luthers' suggestion, and once again they made a believer of me. Not only did they fix the problem, fill my tank with gas TWICE, all this at no cost, I was shocked.Toyota of Sanford earned my business as well as everyone else in my address book, absolutely the best dealership I've ever been to. Special thanks to Robert Hunter ASM for his concern and great customer service skills. Keep up the good work guys. This is a response to my first review due to the return trip (I really went back for the coffee and cake and to sit and talk to my new friends) Sincerely, Tony Lananna

brentcsarahc

6 de abr. de 2011

Our salesman was fantastic, in fact this is our 2nd time buying a car from him, however I gave customer service a 4 because the finance department was not as pleasant to deal with. With children at home we were anxious to return home but after 6 hours we finally had to leave and come back the next day to finish up the paperwork. After another 3-4 hours the next morning we were finally able to leave with our vehicle. I don't know why it took so long but from my experience, this is the longest time we have ever waited to finalize the deal. If it were not for Tom, our salesman, we would not have been as happy with our purchase. I recommend Sanford Toyota, but ask for Tom.

floundergirl

16 de mar. de 2011

I went to Toyota of Sanford, looking to trade in my car and get something more economical with the rising gas prices. I am a single mother and I knew what I could afford and what I was looking for. Most dealerships would have just said forget it or tried to talk me into something I really didn't want. To my surpise they did not do that, Tom Gierok and the team at Sanford Toyota worked to find me just the right car.It took a few days to help me find exactly what I wanted, but everyday I got a phone call from Tom to update me on where we were. It showed me that the dealership doesn't just care about a sale, they care about the person they are working with. I had a wonderful experiance with Tom Gierok and the entire team at Toyota of Sanford, I look forward to working with them in the future. Valerie, Sanford, NC

sunman60

16 de mar. de 2011

I have given this rating because there just not a car dealer they are part of our commuity and give great service and work with you in anyway.You want a great car at a great price they are your dealer.I just got a new Camry gas mileage is great.Haven't filled it up since I bought it.

abnjoe

13 de mar. de 2011

Our daughter Jennifer brought her first car from Toyota Of Sanford. When I started looking for a truck she insisted we go there first. Well you know what they say first impressions are lasting ones. That's what they did for us. Our salesperson Tom Geirok was great and very accommodating. He answered all of our questions without hesitation. Once we made the decision to purchase and that it would be the Tacoma, he worked with us further in getting us both the price we wanted.Everyone at the dealership was so very friendly and accommodating from the sales manager to the finance staff. This was the best car buying experience we have had in a very long time! Not only did we get a 2011 Tacoma but I also purchased my wife a 2011 Venza.Thanks Tom and Toyota of Scion!

kizze357

22 de feb. de 2011

I Dealt with another Toyota dealership the day before and had a bad taste for toyota until I went to Toyota of Sanford. They were very friendly and I was very surprised at the difference of price they off er me right away. It was very easy to decide to buy my car from there. I very much appreciate the service I have recieved from all the staff that I dealt with

dpepper

12 de feb. de 2011

I purchased a used Hyundai Santa Fe from Dan at Toyota of Sanford. I visited on a Monday to see the vehicle that was listed on their web site. Dan showed me the vehicle and they evaluated my trade. We didn't even talk price on the vehicle as I was just beginning my search. I looked at several other vehicles around the Triangle but came back to buy the vehicle from Dan because of the small town, low pressure environment I felt from the previous Monday. Time will tell if the vehicle lasts like I hope but the purchasing experience couldn't have been better. Thanks big and little Dan.

vencor

4 de feb. de 2011

Purchased our second new Toyota through Greg Davison at Toyota of Sanford. In 2009, we purchased a new Venza through him and that experience brought us back to Toyota of Sanford and Greg. He gave us all the time we needed to drive three different Toyota and Scion models (Corolla S, RAV4, XB), riding with us and turning us loose on our own so as to best assist us in selecting the specific model that best met our needs. He answered all of our questions without hesitation. Once we made the decision to purchase and that it would be the Corolla, he worked with us further in getting us both the price we wanted and one that was very competitive with other dealers. We highly recommend Greg Davison for assistance with the purchase of a car, new or pre-owned. We also recommend Toyota of Sanford and the dealer of choice to go to for such a purchase. And, based on two years experience with our Toyota Venza, Toyota of Sanford is the place to go for very good service on your vehicle. We feel welcome at this dealership.

msmilone

25 de ene. de 2011

We have just purchased our 4th Toyota from this dealership. From owner Joe Wynns, to salesman Dan Graham - finance expert Dusty Phillips to my favorite service writer Luther White - it's as if we are family. We are always greeted with hugs and good cheer. They don't waste your time like Hendrick Toyota and give you the best possible deal around. I can't imagine going anywhere else for a vehicle. When we bought our third vehicle, Joe introduced us to Dan and told him to treat us as if we were part of his personal family. They truly are caring individuals with great humor and care.

rcedney

18 de ene. de 2011

We were on our way to the Honda Dealership so we could find something better on gas mileage when my wife said we should check Toyota of Sanford since I had bought my Tundra there. So we did and walked out leasing a 2011 Camry. This was the first time that my wife had ever been able to pick out the color of the car that she wanted, she was so excited. We picked the Green Alloy that they had to search the other dealerships for first and then changed back to the one we test drove after leaving the dealership to the Barcelona Red, they rushed to get it cleaned and gassed up. Since it was so late they allowed us to go ahead and take the Camry home and Greg came to the house on Monday before it started snowing and we signed the documents then. We couldn't be more pleased with the ease of the process. Greg Davison was so friendly and accomodating in taking us on our test drive and in helping us to get the best lease price on our limited budget. Greg answered all our questions and wasn't pushy, trying to get us to buy something we didn't want. Greg really bent over backward to get us exactly what we wanted and at the price we wanted too! Everyone at the dealership was so very friendly and accomodating from the sales manager to the finance staff. This was the best car buying experience we have had in a very long time! Thanks so much Greg and all the staff at Toyota Scion of Sanford.

matthewleigh

18 de ene. de 2011

i had bought 2 previous vehicles through sanford toyota. I research intensively which vehicle, with which options I wanted. I called numerous dealerships from around the tri-city area. Sanford was by far the most attentive and helpful dealership. Great price and smooth transaction. Had the vehicle I wanted there the next day. Dealer then literally delivered the keys to my front door because I was home attending to a sick child. Very friendly and cooperative, great experience!

dancoopernc

11 de ene. de 2011

Well, the urge hit me to buy a new truck in November 2010. It only comes every few years like a tsunami. Where to go to buy a new truck is no question, no debate-Toyota of Sanford. So I call Dan Graham. He offers to come in during his vacation to help me look for a truck. A very kind offer, but of course I defer until after his vacation. Later we meet and research Tundras by computer. After narrowing my choices down to three versions of Tundra Crew Cabs with 5.7 liter, 387HP, V8 engines but with different colors and options. Two weeks later, after my out of state trip, I return to Dan at Toyota of Sanford. We discuss my choice of a dark blue exterior with brown interior. Just about to confirm the decision, I ask Dan to search one last time for a blue Tundra with grey interior. Dan finds one located in another North Carolina town. After that, I was tempted to call him "Dan the Man", but there is only one "The Man" and that is Stan "The Man" Musial of baseball fame.While I wait for the vehicle to arrive, Eddie Seals, Finance Manager, completed the bank details. A remarkable, financial wiz is that Eddie Seals. Unfortunately "Eddie the Man" doesn't rhyme!. In summary, I was on the road by that afternoon in a very impressive truck. What the heck, I have to say thanks to "Dan the Man"!.Sorry, Mr. Musial!Sincerely yours,D. L. Cooper

tammy1127

10 de ene. de 2011

Larry DeWitt and Dusty Phillips were wonderful to work with. I thought I knew what I wanted when I visited this dealership but, I didn't and I was so wishy washy and so worried about paying to much for a New vehicle. They were both very patient, knowledgable and they truly listened and made sure me and my 5 year old got the perfect vehicle to fit our lifestyle. Everyone at this dealership were very nice and helpful and Larry and Dusty def. went above and beyond to make our experience pleasurable and painless. :)

Tina70

17 de nov. de 2010

We knew what car we wanted but had trouble finding it. Dan Graham was the only dealer in the Triangle that was able to give us what we were looking for.We really appriciate the extra effort and understanding. Dan has been so friendly and helpful both before , durring and after the buying process. He really does all he can to make us happy and answer all questions.Would recommend Dan any day!

jestory

24 de ago. de 2010

Very pleasant car buying experience. Tom was very friendly, knew his product well and was extremely informative. He enabled us to take the car home over a weekend so we could test drive it a second time. He worked with us to achieve the payment level we wanted and explained our options.Finance manager Eddie Seals spent considerable time explaining the warranty options which I found quite confusing. We finally opted for the 7 year, 100,000 mile coverage.He, as well, took time to explain everything he was doing in setting up the contract. He also gave us a very good explanation covering our payment options. All in all, as I stated above, my most pleasant car buying experience ever.I would certainly recommend Tom and the dealership to anyone looking to purchase a vehicle.

sfish

12 de ago. de 2010

What a great car buying experience! On July 28th 2010 I was in a car accident in which caused the total loss of my car. With that incident happening I was in the market for a new car. I went to Toyota of Sanford knowing I was looking for a pre-owned 4runner. Upon arriving I was helped by Mr. Davison, who was very friendly and helpful in finding me what I was in the market for. Even though what I was looking for was not on their lot Mr. Davison searched other places and found me exactly what I wanted. So on August 11th 2010 I became the proud owner of a 2006 4-runner,thanks to Mr. Davison and all the friendly employees of Toyota of Sanford!

jrowlo

11 de ago. de 2010

We just bought our beautiful 2010 Corolla yesterday and couldn't be more pleased with the ease of the process. Greg Davison was so friendly and accomodating in taking us on several test drives and in helping us to get the pricing and finance rate we needed for our limited budget. Greg answered all our questions and wasn't pushy, trying to get us to buy something we didn't want. Greg really bent over backward to get us exactly what we wanted and at the price we wanted too! Everyone at the dealership was so very friendly and accomodating from the sales manager to the finance staff. This was the best car buying experience we have had in a very long time! Thanks so much Greg and all the staff at Toyota Scion of Sanford.

sandrabrown

6 de ago. de 2010

I am thankful that we were able to work with Dan Graham at Sanford Toyota. It was a pleasure to work Dan. He knew his product and was very curtious. Although I did not know him until the day I walked onto the sales lot, I felt very comfortable and enjoyed not being pressured into a sale. I would recommend Dan to my friends and will absolutely consider Sanford Toyota for my next purchase because of his professionalism.

DAHJMS

6 de ago. de 2010

This dealership was a great place to purchase a vehicle. I purchased a 2005 Ford F150 in Feb. of this year and my girlfriend purched a 2007 Camry LE in the last couple of days. The atmosphere in the dealership was very friendly and laid back, as soon as I pulled up to the dealership I was welcomed and asked how I could be assited. We both dealt with Tom Gierok and he was great. He was very knowledgeable, calm and prepared. Tom was very patient and was helpful in getting us to the price that we were looking to pay for each vehicle also. If you are looking for a new Toyota or a used vehicle on this lot, I highly recommend Tom. Overall, when it is time for me to purchase another vehicle whether it be a new toyota or a used vehicle i will be ruturning to Toyota Scion of Sanford.

dancoopernc

5 de ago. de 2010

Family! That is the word. To describe the atmosphere at Toyota of Sanford one has to use no other word than "family". Mr. Dan Graham and Mr. Eddie Seals present themselves more like "family" than businessmen/salesmen. Yes, the cars and trucks are great. The prices and deals are competitive, and mostly better. Sure, I could go elsewhere to get the truck to pull my boat, or to buy my college son his wheels for driving around The University of Alabama while impressing the Tide coeds. But, Dan Graham and Eddie Seals won't be at the other dealerships. No Sir, I am no fool, commissions and profits are made each time I purchase a vehicle-that is the charm of capitalism. But I want to insure these mundane but necessary items stay with those who treat me and mine as "family". Some of my former Special Forces buddies criticize me for not buying American. I tell them everyone I saw at Toyota of Sanford is American. And I tell you this, Dan and Eddie could be descendants of Tojo himself and I would buy my car from them. Got to keep it in the "family"-Japanese or American.Have a great day, a great day indeed.Danny L. CooperCustomer who owns a 2007 Tundra and recently bought a used 2009 Camry in July 2010.Special Forces (Retired)Cameron, NCdancooperncatgmail.com

luckymiami

2 de ago. de 2010

On July 19,2010 my wife in I were in an accident which reulted in the lose of our vehicle. I call Toyota/Scion of Sanford, NC and set up an appointment. Upon arrival we were greeted by very friendly employess and treated with nothing but kindness. Our saleman was Dan Graham and took care of us in a very professional manner. I told Dan exactly what I wanted and he took us straight to the vehicle. After looking at the vehicle and test driving the 2011 Camry I was sold. The price was outstanding and our visit was pleasant and quick. We were introduce by Dan to the staff that will be taking care of our maintencance on the vehicle and all of them were professional and very kind. I would highly recommend anyone interested in purchasing a toyota to go see Dan. It did not feel like a business transaction at all and by the time we were finished Dan felt like a part of our family. We are very happy with our decision to go to Toyota/Scion of Sanford.

djwhite77

31 de jul. de 2010

Dan was wonderful to work with. He listened to what we wanted and found the perfect Tundra for us. He was very willing to work with us on the price. Once we purchased the vehicle, Dan spent time explaining the options on the truck and how to use them. He was very friendly and knowledgeable. I really enjoyed working with him and would recommend this dealership to my friends.

dhairr1

16 de jul. de 2010

I purchase a car about every ten years and one of the reasons for that is that I hate having to deal with the haggling process and the feeling of being swindled after the deal is completed. With Toyota of Sanford, it wasn't like that. The staff are very personable and friendly and made buying a car a pleasurable experience. Our salesman, Dan Graham, followed up with us to make sure we were happy with our vehicle and to see if we had any further questions about our automobile. Outside of the dread of having a car payment, I would recommend doing business at this dealership.

Welshspaniels

11 de may. de 2010

We returned to Toyota Scion after an excellent experience four years ago. We asked for the same salesman and he was with Toyotas of Scion (Fred Anderson 4 years ago)Dan makes it easy to purchase a car. Calm, knowledgeable, prepared and helpful. He was not pushy! We were all ready somewhat knowledgeable with the 2010 Yarus. Dan filled us in on new improvements of the 2010. He did show the four door but we were in the Market for a two door. Dan found a dealer in the Raleigh area who had a red model and said it was ready when it would be.Our plans that day when we were in Sanford did not really include purchasing a car.We had no information regarding how much better or worse gas mileage was and is on the new car. After talking with Dan he showed us comparisons and they were satisfactory. We were inclined to go to the dealer because they were having the contest where you win "something" with the number on the advertisement scratched and matched to numver in dealership. We did receive something, a lottery ticket but it didn't match the one we wanted. We are happy with the free service checkup,0 interest and warranty. We had no problem with the 1906 Yarus and gave it rave reviews when people would see us in parking lots. Our only problem has seemed to be the nicks and dings from shopping carts etc. Perhaps your engineers can find a design to minimize them in the next design revamp.We utilize our Yarus to go back and forth to food shop and attend water exercise classes 3 times per week. We love it!

8dwB

25 de abr. de 2010

Great experience at Toyota/Scion of Sanford, especially compared to the mega dealer in Durham, NC. Toyota of Sanford did not give me hard sell at all either on a car or on extended warranties/service on the car I wound up buying from them. The process was straightforward, friendly, and overall a very good car-buying experience. In terms of price, and negotiation, before I went to the dealer I had looked up the invoice price of the car and had prepared to the talk the salesman down to the invoice price; instead the salesman opened with the invoice price and we trimmed a bit off from there. It felt like it was a very fair process for the customer - the dealer was making some profit, but not fleecing you. I also thought the dealer service was great & went beyond the call of normal duty - they car I bought on a Saturday wasn't being delivered until Monday, and the salesman personally delivered it to me in Chapel Hill, rather than making me drive back to Sanford. The next time I buy a Toyota I will definitely go to Toyota/Scion of Sanford, and I will definitely recommend to anyone else in the Raleigh/Durham/Chapel Hill area looking for a Toyota to make the 30 minute drive to Toyota/Scion of Sanford.

smiles1512

19 de abr. de 2010

Dan Graham, Internet Sales Manager, was superb; going far above what I would expect from even an excellent salesman. He found precisely the car I was looking for a price within my budget and had it in my hands in two days. He even drove 35 miles from the dealer location to pick me up and drive me to the dealership. This is the definition of excellent customer service as far as I can tell from the experience. Paperwork was minimal, transaction was quick, entire staff friendly and accommodating. I will definately be buying any further vehicles I might need from this salesman and this dealership.

sting888

30 de mar. de 2010

Dustin sold me my first two cars: One when I was 18 and one when I was 21. 10 years later, I have bought my third car from him which says a lot in it self. Throw in Dan, an extraordinary car salesman, who is very knowledgeable in his line of work and you have the recipe for great business. I highly recommend dealing with the two of them when you are shopping for your next car purchase. I would definitely do a repeat purchase as I am a fully satisfied customer.

DKEERAN

19 de mar. de 2010

This was my second purchase with Eddie and both experiences have been extremely pleasant. Eddie understood my concerns and I feel I have a friend in the Car Sales Industry and will not hesitate recommending Eddie or the dealership and will definately go back for my next purchase. Car buying could not have been made any easier than what I experienced with Eddie and the rest of the dealership.

DonParker

16 de mar. de 2010

I have used this dealership in the past for all of my automotive needs and have always found it to be a pleasant experience. My recent purchase of a new Venza was typical, though they did not have exactly what I wanded on the lot due to reduced production.Dan took extraordinary measures to find what I wanted and did, so we cut a deal. It took some time for the car to arrive and when I went to pick it up, I was informed that Toyota and authorized an additional $500 reduction in price, therefor the deal was reduced by $500. It's a rare thing these days to find that you have to pay less than you had agreed to. The dealership could have kept quiet and I would not have known the difference. Integrity is still alive and well at this dealership! I will continue to use them for my future automotive needs.

fayettevilleresident

14 de mar. de 2010

Luther White's professionalism andrespect is one of the main reasons my husband and I travel from Fayetteville to Sandford to have our Camry and Avalon serviced. Mimi and Luther display the type of attitude that can be an asset to any establishment.

bethanystevens

4 de ene. de 2010

It was a great car buying experience! Dan was cordial and polite but used no pressure tactice. While outside on the lot, as we decided about color, details, etc., he was patient and helpful. Inside the show room, he offered us coffee and was attentive to our comfort. Explanations about the features of the car and details about paperwork and financing were presented clearly and precisely. After only a short time with Dan, he seemed like an old friend. He appeared genuinely committed to getting a great deal for us. We will tell others about him and Toyato/Scion of Sanford - a great place to buy a car!!

dianarund

4 de ene. de 2010

I had a great car buying experience. Dan made the process very easy. He was patient and knowledgeable, and wanted to make sure I got what I wanted. I did not feel pressured and took as much time as I needed to test drive cars and make a decision. I would highly recommend all of my friends and family go to see Dan for their next cars.

mikefva

20 de dic. de 2009

Extremely satisfied with the experience. Telephoned in the morning, arrived at the dealership around 2:30pm and closed the deal on a new Camry SE in an hour. Tom was patient, gave cogent explanations and made my son and I very comfortable. No pressure or high-octane 'badgering" made doing the deal a pleasure. Same situation with Dustin Phillips, the credit man. Will look forward to recommending Sanford Toyota to my friends and will certainly use them again when its time to replace the vehicle.

kailuapunk

7 de dic. de 2009

Great car buying experience. No pressure or rush to buy purchase a car. Everyone was very friendly and helpful. Dan was great. He was genuine and made us feel welcome in a car dealership. My wife even enjoyed the experience and that's saying something. I definitely would recommend this dealership to anyone thinking of buying a Toyota or Scion. We'd come back if we were in the market for another Toyota.

cliffcash

3 de dic. de 2009

Dan and the group at Toyota Scion of Sanford went the extra mile to find and obtain the exact FJ Cruiser I was looking for, and worked a deal that I was comfortable with. I have recommended Dan and the dealership to several friends and co-workers since I made my purchase.

Cynthia Santos

14 de nov. de 2009

My husband and I had shopped around for about three months looking for my dream car at the right price, but we ended up with pushy sales men out of Fayetteville. I finally was going to give up. Then my son ask me to go to Sanford. Im so glad that we did. The salesman Tom Gierok was informative, charming, and a pleasure to have purchased my 2010 Toyota Camry SE from. I would tell anyone that if your looking for a great salesman and a wonderful place to buy a car I would recommend them to go to Toyota of Sanford. Thank you Tom Gierok!

kuntzjs

10 de nov. de 2009

We genuinely enjoyed working with Mike to purchase our new Tacoma. He was unfailingly polite and professional and did not try to pressure or trap us into committing to something we were uncomfortable with. This is our first new car puchase ever and we look forward to servicing and maintaing our new truck with this fine company.

wkader

30 de oct. de 2009

Dan Graham was the best car salesman that I have worked with. He seemed to be most interested in giving information and being helpful, rather than being high pressure. In fact, he let my wife and I take turns driving the truck, showed us various and numerous features, and gave us brochures, without discussing numbers and pushing us to buy right away. He was very personal and felt like a friend, rather than a pushy salesman. When we returned with the intent to buy, he was again very helpful and friendly. We had an excellent experience and appreciate his time greatly. The sales manager was honest and gave us a fair deal. The facilities are very nice and we were given a full tour. I would highly recommend this dealership and the staff to anyone shopping for a high quality vehicle. We are greatly satisfied with both the service and the vehicle!

pamrieley

26 de oct. de 2009

I am a loyal customer of Toyota of Sanford. I purchased my Camery there in 2002, and have been extremely satisfied with T of S and their Service Dept.. In fact that, I would alway praise T of S great service dept. (Phillip Hill,Man./ Luther) and tell my friends that I would spend the extra gas just to get the great customer service and quality care given each and every visit!!So....When it came time to purchase a used vehicle for my 21 yr old, I didn't hesitate to call up and see if there were some possibilities on the lot. I was greated on the phone by Tom Gierok, sales... He was very eager to help and was very polite. I had another salesman in mind, but later learned that he was no longer there. Anyway, I was happy with Tom. He never pressured. I liked that, also, he has a great personality! (funny guy!) Anyway, drove up one night, looked and drove back the next morning with child in tow, to look at what was available. We ended up driving away that day with a vehicle very close to her $$ she was willing to spend and everyone was happy:). I can't express how satisfied I am with Toy. of San. They are AWESOME in everyway. I live in the Fayetteville area, and could easily go to the nearby Toy. dealer, but my $$ will be spent in Sanford. Thanks for making my daughters day!!!! Sincerely, Pam Rieley, Hope Mills, NC

d.wigglesworth

21 de oct. de 2009

I have been a faithful customer since 2001. My husband and I are on our third automobile purchased from this dealership. I can honestly say I won't shop any where else. You can't beat the overall knowledge and friendliness you receive from all the staff at the dealership. Starting with Joe Wynn, the GM, my favorite salesman Larry DeWitt, and the excellent service/parts staff Luther White and Lucy and Tanya. They always have a friendly smile to great you. We only take our vehicles to them to get serviced. I can honestly say when I walk through the doors it's like visiting family. It's a place where I go where I believe in the product they sell and don't feel like anyone is out to nickel and dime me. They are genuinely honest people. Who always have an open door policy whenever you have any concerns or just want to say hello. If you're out looking for a vehicle you can depend on and people you can trust Toyoto of Sanford is the place to go! ~D. Wigglesworth~

babahatch

20 de oct. de 2009

We were met out front by Dan, he did know we were coming but did not know us. He showed us the cars he had in stock, we both got to drive the Prius. He then went on line and found us the model that we were interested in.We could not have been made more welcome. He offered coffee, showed us around and just was very nice.I have already recommended this dealership to friends.

TINMAN

15 de oct. de 2009

New Tundra, tried to get the truck thru Rick Hendirick, they couldnt get one until end of month, ready to put down deposit on truck, at the last moment checked with Sanford Toyota, they could get the truck next day, stopped in to work the details, they beat Hendrick by 3K with the very first offer, I didnt even try to go lower, it was a great deal that I felt extremely happy with. They even drove to SC and bring the truck up from another dealer. Great people to work with, very freindly, no pressure, great atmosphere. Trucks great, smooth ride and nice to look at. Will stop by Sandford when ready to replace current Sienna and purchase kids first car (Corolla). Will take all my service work to them as well. Thanks!!

Rod Hackney

10 de oct. de 2009

The staff at Toyota of Sanford were extremely friendly and helpful in purchasing a car. They worked with me on the price and arranged financing at a very competitive rate. Salesman Eddie Cheatem was especially great to work with. Would highly reccomend the dealership.

robguzman

5 de oct. de 2009

My wife and I were looking to buy a new vehicle, especially a hybrid. We had gone to various other dealerships and finally decided to drive from Fayetteville to Toyota of Sanford. When we arrived, we were not bombarded by the the sales staff. Tom came out and was never pushy. Tom took the time to fully explain all of the features of the car as well as answered all of our questions. He was very professional and patient even when we were discussing purchasing the vehicle. My experience was very positive. The whole experience was so positive that my wife and I came back within one month and purchased another vehicle from Tom and Toyota of Sanford. We went to another Toyota dealership in the area before buying the second vehicle, yet we were made to feel that volume was more important than customer service. Toyota of Sanford and Tom made me a loyal customer.

SEREDOC

3 de oct. de 2009

We have a local Toyota dealership within ten minutes of our house in Fayetteville, NC and choose to drive the 45 minutes to Toyota of Sanford to purchase and service our Toyotas. My wife and I have purchased three new Toyotas since 2000 from Toyota of Sanford. Joe Wynns and Dan Fitzpatrick are consummate professionals that have always provided us with the best price as the first purchase option. I have referred individuals to Toyota of Sanford and they have been treated with the same respect and professionalism while receiving the best price the first time to enhance their car buying experience. I current work in the Washington DC area and return to Sanford Toyota for my scheduled service because of their experienced service team with professional members like Luther White.

spe74

3 de oct. de 2009

My husband and I visited Toyota of Sanford to purchase a Corolla for our son. Greg Davison was the sales rep that we dealt with. Mr. Davison was professional and courteous without being stuffy and overbearing. He was eager to listen to our needs and did not "high-pressure" us into buying something that we did not want. Greg almost made us feel like we were dealing with family. In fact, all of the personnel, including other sales reps, made us feel very comfortable. At the close of our sale, I couldn't help but to express that this experience was the "most fun" I've ever had purchasing a new car!! Our daughter has a VW Beetle Convertible and when she saw her brother's car....well, let's just say it looks like we may be making another visit to Toyota of Sanford sometime in the near future. If we do, you can bet that Greg Davison will be the one to handle our sale.

genanndavis

2 de oct. de 2009

Sales AND Service have gone above and beyond the call; professional and competent, exceeding all of our expectations. After 8 new car purchases: (3) 4 Runners, (1) Rav 4, (2) Camrys, (1) Tacoma, and (1) Venza, these guys make it easy. Everyone - the general manager (go Joe!), sales team (go Greg!), Finance (go Dan, Eddie & Dustin!), and Service (go Phillip & Luther!) makes doing business with them a pleasure.

Vicky Tobar

2 de oct. de 2009

To Whom it May Concern:I'd like to compliment on one of your employees, Greg Davidson, for the excellent service provided to us a few days ago. My husband and I purchased a 2010 Toyota Corolla from Mr Davidson on September 30,2009 from Toyota Scion of Sanford. I am highly pleased with the professional manner in which your salesmen attended to us and listened to our concerns. I am proud to say I am a proud owner of a new 2010 Toyota Corolla! He definitely gained a new happy customer who will refer all of our friends. It was nice to deal with the folks at Scion Toyota in Sanford!!!!!!Sicerely,Virginia Tobar

liane hendrickson

2 de oct. de 2009

Came in only to price a Toyota, and was greeted with a very very friendly & knowledgeable sales person (Mike Heins). We looked at a few cars and wanted to know the price on the Venza. We gave him our number and it was matched within 8%. WOW----couldn't pass it up. The process was enjoyable. It felt like we were part of the family, and will come back again.