Chris B.

8 de ago. de 2016

Freedom Honda is, bar none, the best Honda dealer on the Front Range. We've bought four vehicles from them and have had nothing but the most pleasurable car buying experience. Bob Day started helping us from the beginning of our car buying journey and is nothing but exceptional. Scott and Dan put up with our relentless haggling and gave us the best deal possible and for that we are truly grateful. Then to cap it all off, Mario and Ricky, the consummate professionals, got us through finance and on to our new vehicles. Buying a vehicle can be a stressful experience but, this team at Front Range Honda, make the process a enjoyable as we've ever experience.Thank you Freedom Honda for being the best!!!!

Dustin

3 de ago. de 2016

From being greeted by Greg Lambert, who stayed alongside me until I drove the car off the lot, to wrapping it up with Mario Martinez in Finance, the whole staff I dealt with were friendly and knowledgeable. They show you and your family respect. Great team. Great inventory. Great place. Highly recommended.

Barbara

6 de jul. de 2016

Kimberly Mennecke was right when she commented that Freedom Honda could possibly save me a trip to Denver to find a vehicle.A special thanks to Geoff Craft who I was blessed to have as "my car guy" at Freedom ... so helpful and took time to explain the Freedom process while complimenting each member of the professional, outstanding team before introducing them to me. Thanks to each of them.I had such a positive experience and recommend Freedom Honda to others.

pete and misty

27 de may. de 2016

We first started dealing with Geoff in 2014. We were referred to him by a friend. When we walked in the door we knew it was going to be difficult to find us financing due to poor credit, but we had no idea how hard. After ALOT of effort on Geoff's part we finally drove our new car home. So, it was a no brainer that when we were ready to trade it in, we went right back to see him. We are now driving a brand new 2016 Honda Accord LX. We never thought we would be driving brand new. Geoff is always willing to go above and beyond and he does it all with a constant smile and upbeat attitude. We will always return to him no matter where he is at. Dan was our sales manager, although contact with him was brief, we knew he was working hard to get us into the car we wanted. He was kind and courteous and clearly explained all options to us. Cardier helped us in financing. It was quick and not too painful and we left happy.

A Joseph

3 de may. de 2016

Very trustworthy team with great pricing!Everyone I worked with at Freedom Honda was extremely professional!They go the extra mile to make sure all your expectations are met and exceeded.The salesperson I worked with (Eric Holt) was a pleasure to deal with.He was always available (text, phone, and email) to answer questions which made me feel very comfortable about buying the car.It was a "no pressure" buying experience and even after the car was purchased he was always available to answer questions about the new car. Ricky Olson (finance and warranty) as well as Tamarin Mullenaux (sales director) also took the time with me to make sure that I was fully satisfied.I wouldn't hesitate to purchase another car from them. They are the real deal!!

A Joseph

3 de may. de 2016

Very trustworthy team with great pricing! Everyone I worked with at Freedom Honda was extremely professional! They go the extra mile to make sure all your expectations are met and exceeded. The salesperson I worked with (Eric Holt) was a pleasure to deal with. He was always available (text, phone, and email) to answer questions which made me feel very comfortable about buying the car. It was a "no pressure" buying experience and even after the car was purchased he was always available to answer questions about the new car. Ricky Olson (finance and warranty) as well as Tamarin Mullenaux (sales director) also took the time with me to make sure that I was fully satisfied. I wouldn't hesitate to purchase another car from them. They are the real deal!!

Dissatisfied customer

25 de abr. de 2016

I regret doing business with Freedom Honda. Will not trust them to work on my car in the future!

A mom

16 de abr. de 2016

My daugher bought a used van earlier this month Once she was working with the finance dept, she had told them she declined the service contract and the theft deterrent policy, they convinced her to buy both after lowering interest rate and increasing the length of the loan, so the monthly payments would be similar. It ended up costing her an additional year of payments to pay for services that will run out before the end of the loan.The orginial contact through the internet was fantastic, but once we arrived at the dealer, it went down hill

Tom Killgore

7 de abr. de 2016

Recently completed a scheduled service. I had to change my appt time, no problem with the online app. Arrived, immediately received and off went my truck for service. One hour later as promised the work was completed. The dreaded "sit down" with other things I needed to buy didn't happen. The waiting area is consumer friendly, but could stand updating. The team helped everyone and anyone. The price was fair and the free car wash was a nice touch. I'm glad I bought there, get my vehicle maintained there.

Dan & Cat

27 de mar. de 2016

My first car was a Honda Civic, which I drove for 15 years. I then bought a new Toyota Corolla but swapped it for my wife's Honda Civic until it died at age 20. I was all set to buy another Toyota Corolla at Liberty Toyota, until we met Vanna Zago at Freedom Honda. I am sure Vanna's job title has the word "sales" in it, but our experience at Freedom was nothing like a "sales" relationship. Over the course of two weeks, Vanna spent several hours getting to know us as we browsed the inventory. She worked with her management to order up the cars we needed to test drive in order to make a purchasing decision. At some point, Vanna became a close friend and we bought a new Honda Civic. My time with Freedom Honda was always friendly, helpful, and professional, and I have no qualms about returning there for service or to purchase another vehicle. I highly recommend Freedom Honda enthusiastically and without reservation!

sseifert0203

17 de mar. de 2016

Fast , awesome atmosphere , nice people! They listened to what I could afford and made it work, I walked out with a brand new car. Very pleased

dmarklin

14 de mar. de 2016

In a nutshell they told me that my Odyssey needed service that was already performed (i.e. air filter, cabin filter, power steering fluid), misdiagnosed a power steering leak and then treated me like the plague. In addition they said I needed a wheel alignment but when I took it somewhere else it spec'd fine. These people are supposed to be the cream of the crop for expertise and reputation but when they replaced a power steering pump and it turned out to be the hose and was still leaking I took it back. The good news I go it fixed at no charge. The bad news it took hours to replace a hose. This vehicle has been a money pit and when you add crappy service on top of it I'm not likely to buy another Honda ever.Follow up:I sent a message response to theirs. She wanted more information so I referred her to my Yelp review which is more detailed than this. No further response from them. I have to assume they haven't any defense for their train wreck service department.

PeggyHR

14 de mar. de 2016

We recently purchased a new, used, Honda from a private party. We took the vehicle to Freedom Honda for our first maintenance check. Everyone we worked with, from the service associates, to the service manager, to the wonderful shuttle driver Paul W, have been helpful, gracious, and courteous.

Fechy

5 de mar. de 2016

This is the best...we get more than we expected and the service was awsome. Everybody treated us as individuals and we loved that. Thank you so much for make us feel good about the deal, and explain everything with details.

manekah

4 de mar. de 2016

I brought my Honda in for a safety recall with the expectation I would be without my vehicle for the majority of the day. I was greeted by Jerrell who quickly moved through the process of checking in, he updated my information in the system and went above and beyond to find me a ride home when the service shuttle was out. After only an hour my Honda was ready; Jerrell quickly got the paperwork in order and I was on my way. Jerrell displayed EXEMPLARY customer service; it was great to work with one person from beginning to end. Thank you for making my visit rewarding.

Airmanperez89

15 de feb. de 2016

My wife and I went to Freedom Honda to have something replaced on one of our cars. We had been talking about looking into getting a new CR-V. After working worth Greg, John and Mario we found the perfect one for the perfect price. They were very helpful and willing to fight to make sure we got the price we needed to make it affordable. They also got me a great price on my trade in. We got a great deal! We will be back again!

landonboy1106

15 de feb. de 2016

I purchased a Honda CRV on December 31, 2015. I thought that this was the car for me but after the first month I realized that it was just a little too small for my needs. I went back to the great people at Freedom Honda and they were so understanding and helped me get into the car that was meant for me. I am now the proud owner of a Honda Pilot. The sales staff were so awesome, kind and understanding. I feel like not only did I get the perfect car for me, but that I gained new friends in the process. Robert Weeres, John Walker, Scott Brunelli and Ricky Olson were all TOP notch.I would recommend these folks to anyone I know looking for a great car buying experience. :)Gaye Rogers

Desarae

15 de feb. de 2016

What an amazing experience! Jeff and Mario were phenomenal, got to know me a bit, learn what I was searching for and what was important to me considering I have 3 kids and drive far distances often, the first car they picked for me was the one! Had everything I wanted and more! They were beyond helpful and professional through the entire situation. Couldn't be happier with my experience, or my awesome new car! These are my car guys for sure! Great experience for my first time buying, couldn't have gone any better!

RobV

13 de feb. de 2016

I recently purchased a Honda Civic from Freedom Honda and had a wonderful experience. My sales representative was Greg Lambert and he worked with his manager, John Walker, and made sure the experience went smoothly and were open and honest about the entire process. It was refreshing to work with a salesman that was so knowledgeable Rick Olson handled the financial aspect of the sale and made sure I was in and out of the office in no time. I'm loving my civic and would definitely be going back to Freedom Honda for my next car!!

drearose9408

26 de ene. de 2016

Great experience! Greg Lambert, John Walker and everyone at Freedom Honda were very nice, very helpful and made this an easy and awesome deal. They did everything they could to work with us and now I own a beautiful 2015 Honda Civic. I would definitely recommend Freedom Honda, they're awesome!

hockey_monkey5

21 de ene. de 2016

I was not pushed into buying a car and I was shown any vehicles then be told i couldn't get the vehicle. I was shown respect and everyone was very helpful.

Chops76

1 de ene. de 2016

This is my second Honda accord from Freedom Honda. I have worked with John Walker both times. This time I also had the pleasure of working with Tommy lovato, Scott Brunelle and Brian Schaffer. Tommy has been very helpful to me still. He is very knowledgeable about Hondas. Whenever I have a question about my car I have been able to call him. Ive had a very pleasant experience both times and will definitely go back to Freedom Honda when it comes time to purchase another vehicle. A very good car buying experience overall. I have no complaints...only good things to be said about Freedom Honda!

Brooks3

1 de ene. de 2016

Can't really thank Vanna Zago enough for her wonderful personality and the experience we had with her while purchasing our new CRV. We had planned on buying a Toyota but after 5 minutes of thumb twirling and our daughter helping herself to the free popcorn and still not even being greeted we went across the street to Freedom Honda for proper service. I have never stepped foot on a car lot and not been asked if I need help nearly instantly. Love my Tacoma but can't sell people cars without interacting. So go see Vanna Zago at Freedom Honda...you won't be sad.

Whec2018.

21 de dic. de 2015

Ben Palmer was my salesman. He was very knowledgeable and helpful throughout the whole process. He was more than happy to show me several cars that I wanted to compare and was extremely knowledgable about the differences. I then got to meet bothe John Walker and Scott Brunelli to help with the process. They were both very helpful and friendly and made the process extremely easy. My finance manager Brian Schaffer was very easy to work with. He wasn't pushy and simply offered several things that I could take advantage of if I wanted to. These guys made purchasing a car easy without all of the stress that usually accompanies the process. Great job!!

Chrisscanland

21 de dic. de 2015

Ben Palmer, John Walker, Scott Brunelli and Brian Schaefer helped me get into a 2006 Honda Pilot. They did a great job. Got me exactly what I was looking for. Thank you very much!

car shoppers

26 de sep. de 2015

We drove up from Durango to look for cars for my daughter. I dread car shopping, but Noble Thomas made the whole process so nice. There was no pressure when we wanted to check a few other places. Noble went above and beyond getting the car rechecked due to our concern about one thing. The price was fair and again there was no pressure when we declined the extra services. The carfax was explained as well as repairs their own service department had done. They detailed the car and filled the gas tank before we left. Noble even called the next day to make sure everything was OK.

Happy-Honda Owners.

10 de sep. de 2015

First stop on what could have been a reeeeeallly long shopping day and ended up going home in a Honda Pilot and it was a great experience. Gilbert Le Febre was extremely helpful. Not pushy. Very honest and easy to discuss things with. He gave us the room we needed to make a decision that suited us and we were glad to buy a car from him and his team.

Happy-Honda Buyers

9 de sep. de 2015

Gilbert and his team spent hours taking the best care of us and we gladly drove away in our new (to us) Honda Pilot. Gilbert, specifically, was really great to work with - not what you might expect in a car guy. He was patient, letting us drive the pace, not pushy, respected our process and did all he could to help us understand every step of the buying experience. We have been loyal Subaru owners for years and were hesitant to even explore other options. We're glad we did!

Rebecca

28 de ago. de 2015

The service center is great. Bring my Honda here for all maintenance and the service is excellent! Had a problem and they made it right. I wouldn't bring my pilot anywhere else!

Honda Girl

21 de ago. de 2015

Met Geoff Craft at Freedom Honda and informed him that I wanted a Honda CRZ in Red. He said that they sold all there's but he would look for me one. After several visit's and none were available I was not giving up. Craig was our sales man when they received a Red CRZ as a trade in. It was a used 2011 but in excellent shape. We went to see the car and I test drove it and found it road very nice and handled very well. I wanted it and we bought the car and I have been very Happy with it. Carol Jackson.

Peter Lett

18 de ago. de 2015

Geoff made the car buying experience at Freedom Honda an excellent one. He was extremely knowledgeable and honest. Honesty is extremely difficult to find in the car business. I feel as though my experience at Freedom has left me with a lifelong friend in Geoff Craft. I would recommend Geoff Craft and Freedom Honda to anyone that I know.

Jerry

24 de jul. de 2015

I was in the market to find a late model Honda Accord EX with a manual transmission. Searching on Auto Trader, Freedom Honda had a used 2014 on their lot. I ventured over to Freedom and met Geoff Craft in the lot and we talked about and looked at the different used Accord Ex models available and the one with the stick shift. We took the unit out for a test drive and needless to say I ended up purchasing the vehicle. Geoff is really a great representative of the dealership and was very pleasant to deal with. The whole purchase process was easy and I was a satisfied consumer as I got what I wanted at a reasonable price.

Sheldon Jones

16 de jul. de 2015

I came in on a vehicle and it sold before I got there, I worked with Ben Palmer. he was very professional! he was very knowledgeable! I will be back to buy a Honda from you

Huddlestons

15 de jul. de 2015

Freedom Honda of Colorado Springs and its staff are the absolute best! We recently purchased a 2016 Honda Pilot. The new Pilots are completely redesigned with tons of incredible luxury and safety features! Honda has really thought of everything in this vehicle. Most of all, the staff at Freedom gave us the very best car buying experience we've ever had! Everyone at Freedom took an amazing amount of time to make sure we were happy and completely taken care of. Most especially, Geoff Craft (check him out on FB at "your car guy!"), Brandon Wilson, and Brian Schaefer helped us every step of the way! Thanks so much to each of these awesome gentlemen - you're the best! Sincerely, The Huddleston Family

Huddlestons

14 de jul. de 2015

Freedom Honda of Colorado Springs and its staff are the absolute best! We recently purchased a 2016 Honda Pilot. The new Pilots are completely redesigned with tons of incredible luxury and safety features! Honda has really thought of everything in this vehicle. Most of all, the staff at Freedom gave us the very best car buying experience we've ever had! Everyone at Freedom took an amazing amount of time to make sure we were happy and completely taken care of. Most especially, Geoff Craft (check him out on FB at "your car guy!"), Brandon Wilson, and Brian Schaefer helped us every step of the way! Thanks so much to each of these awesome gentlemen - you're the best! Sincerely, The Huddleston Family

Paula

6 de jul. de 2015

This is our second purchase of a new car in three years from Freedom Honda and both experiences have been exceptional. We feel that freedom Honda puts the customer first and our sales guy (Robert) and financial guy (Mario) went above and beyond to make sure that we were satisfied with our purchase. We walked in about 30 minutes before closing and these guys never left until after 10pm so that we could leave with a new car....that's amazing service! We have always had our cars serviced here and never experienced any issues with workmanship or customer service. We will not shop anywhere else.

BamaBuzz

22 de jun. de 2015

We were looking at helping our military son purchase a vehicle in Colorado, although his home is still in AL. Originally, we had overlooked this dealership, because we did not realize there were 2 in Colorado Springs. My phone interactions with Tamarin and her assistants was great. We came to a mutual agreement quickly (very fair deal) on a new CRV for our son, and she and the rest of the Freedom employees made it all happen as agreed upon. They went out of their way to help get special AL forms filled out and to communicate long distance with me via email and phone. Brian from finance was very helpful also, and Wendy really was a great help in the title/registration area. Thanks to everyone for helping make this happen for our son!! My son was very complimentary of the delivery process, also, that Freedom provided. I would recommend dealing with Tamarin and Freedom for your new Honda purchase.

Kat

15 de jun. de 2015

We went back to Freedom Honda against our better judgment, having had a less than wonderful experience the first time we bought something from them. Ufortunately, it seems we went from bad to worse. The van we were looking at was very dirty, smelled awful, and had significant paint damage, but it was one of the only ones we could find without going clear to Denver. We got them down to a reasonable price (what a pain that was) and filled out a "we owe" for cleaning it and some headphones for the DVD player. When we went back to the detail area, the girl that was working there said that the carpet was "stained" and could not be cleaned any better. It would have to be dyed (spray painted) she proceeded to put a in cannister of something that made the car smell like bleach. When we got the car home, the DVD player that they made such a big deal about adding value to the car... worked all for a rew minutes then quit. Nothing we do will male it work. Two days later, the bleach smell wore off and the stench returned. The fourth time we drove it, the check engine light came on. I'm guessing they pulled the old "remove the fuse so the light goes off for a few miles" trick. Very shady. My husband thoroughly cleaned the carpet and low-and-behold the stains and the stink both magically went away. Needless to say, I will not be going back, and I will steer as many people away as I possibly can. The only good part of the experience was Vanna. She was awesome.

MeriahW

8 de jun. de 2015

This dealership has taken care of my family on more than one occasion. This is our third vehicle total - and I have to say...the team of people working at this dealership is AMAZING! They go above and beyond the call of duty to ensure you get what you're looking for and with the rate that fits your budget. Ask for Geoff Craft "Your Car Guy" when you visit them. I guarantee he'll take excellent care of you! Dan Stienhour and Jeremy Lehrman were also involved in the deals we've struck recently. I just bought a brand new 2015 Honda Accord Coupe and they all were super professional, friendly and accommodating. I highly recommend them to anyone looking for a new or used vehicle.

Maddie

2 de may. de 2015

I got exactly what I wanted in a new vehicle and it was so easy. I was a bit nervous but the staff was very helpful and got me through it. By far the best car buying experience I have ever had, start to finish.

Gamecock

16 de abr. de 2015

We have bought several cars from several dealers in town and this dealer was the absolute best. We appreciated the fact there was no pressure whatsoever.

dpperry

11 de abr. de 2015

From the moment my wife and I walked in, we felt welcomed. The staff was friendly and professional, not overbearing or harassing at all. All of our questions were answered and our requests honored. It was a great experience from beginning to end and we absolutely love the vehicle we've purchased.

J

4 de abr. de 2015

We had an excellent experience purchasing our new car. Geoff was patient, extremely nice, knowledgeable, and not pushy. We would highly recommend him to anyone looking to purchase a car!

Dragonalf1

29 de mar. de 2015

Over the last two months, we bought two Certified Pre-Owned Hondas from Freedom Honda with Geoff Craft as our Sales Professional. Geoff was knowledgeable, courteous and friendly. Geoff and the team made things easy and hassle-free when it came down to finalizing the sale. We also appreciated that the price we looked up for our 2012 Honda Odyssey and 2012 Honda CR-V on kbb.com was within a couple hundred dollars of the advertised price at Freedom. We knew what we wanted when we walked in the door and appreciated the no-nonsense approach we experienced with Geoff and the team. We didn't have to worry about dickering or haggling, just about finalizing details once we knew the cars we picked out met our needs. We were in and out within hours and couldn't be happier with the experience.

mavrick951

23 de mar. de 2015

Gino our sales rep was amazing with our car purchases, we have purchased multiple cars from Gino at Freedom Honda, and will gladly go back for our next couple cars.

ciwiggins251

19 de mar. de 2015

Our Sales Professional Geoff Craft and Freedom Honda team helped us get into a beautiful Honda Cretified Pre-Owned Pilot EXL. We were referred by our friend Daphne Herren who Geoff Craft also assissed in a previous vehicle purchase. Geoff Craft showed us quality vehicles and walked us through our vehicle purchase step by step. He was very knowledgeable of the vehicles in the lot, especially our Pilot which he also washed & programed each setting to our liking. We recently sent a referral to Geoff Craft (Monique DeHerrera). She was so pleased that she too purchased from Freedom Honda with Geoff's assistance! We love ? our Honda Pilot and would purchase from Freedom Honda again and again...! We had such a pleasant experience. Thank you for your quality service...!

Pats Fan

16 de mar. de 2015

Greg Lambert, Brian Schaefer, Scott Brunelle...you guys ROCK! I couldn't have asked for a better sales experience. Driving for two days to get to Colorado then discovering we couldn't get to our mountain cabin without 4 WD was stressful enough, but these guys provided 5 star compassion for our situation. I LOVE my Honda Pilot!And to top it off, Greg sent us NFL team stickers for our cars! All of them went above and beyond. These are the kind of guys you just want to stop bye and chat with! I would not only highly recommend them, we WILL be buying another car from them.Thank you so much,Laurie and Phil McKayGo Pats!

Kschumacher2015

8 de mar. de 2015

Geoff and Dan made our new car purchase an outstanding experience. Both were knowledgeable, patient, honest, and professional. The "haggling" principle was never a play---which made for a pleasure to do business. Geoff went out of his way to make us happy including assisting Service to prep our car, even though he was not feeling well! He's a great guy and showed us he really cares about his customers! We could not have had a better experience!

Anonymous

8 de mar. de 2015

They were unbelievable and super helpful! They helped me with everything! Despite our need to hurry, everything was done to make it a complete experience. Thank you to everyone.

Daniel

6 de mar. de 2015

Geoff and Dan provided us with exceptional service. This was our first new car purchase and could not have ask for a more pleasant experiance. Geoff and Dan got us just what we asked for with out all that back and forth "BS" that we have experienced at other dealers. Geoff was a pleasure to work with, knowledgable and honest, just hope that he is still in the business when its time to make another vehicle purchase. Thank you Geoff and Danial.

mary

3 de mar. de 2015

Geoff and his team did a wonderful job helping us buy a car and ship across country. He was ALWAYS prompt and responsive to inquiries, emails, texts and phone messages!

Vinnie

26 de feb. de 2015

First off I would like to say Geoff craft is an awesome person. Really cares about people and has good morals. I told him my price range and type of vehicle. That's what he looked for and found. He didn't sell me a car right away because he wanted to make sure I had the right one for my needs. This guy will go the extra mile for anyone. Amazing customer service going there.

hcremo13

21 de feb. de 2015

We have now purchased 3 cars from Freedom Honda. We had a great experience both times. The first time I purchased, my husband was deployed and I went in with my 3 kids, all under 5 years old. We were all made to feel at home and our salesman Eric was so friendly and made me comfortable immediately. We recently purchased 2 vehicles and Geoff and Eric was so helpful and really made both purchases work out for us. It was the most stress free car buying experience I have ever had. We will definitely use them again and recommend them to everyone. You don't just feel like another sale when you are there. They seem to really care about their customers.

Nicole

5 de feb. de 2015

We needed to upgrade to a minivan and ended up buying an Odyssey from Freedom Honda. Our salesman was Geoff Craft and we owe our great experience to him. He was very informative, patient and knowledgable. We got a great price and were treated really well by both Geoff and the Freedom Honda Manager. Other than having to wait a little bit to sign our papers (because it was a busy Saturday), everything went very smoothly. I would highly recommend Freedom Honda and Geoff Craft if you are looking for a new vehicle!

tkbk2001

17 de ene. de 2015

Met in the lot by Geoff "your car guy". Name given to him by his loyal customers.Extremely friendly and willing to help show us cars in the dark and cold of a Colorado night. This car was for me and Geoff didn't talk to me through my husband, be talked and did business straight with me. Purchased a used honda fit and they treated me like it was a brand new car. Did a bit of haggle on the price and Scott and Dan were up front on what they could do. Brian in finance rounded out the experience on finishing up the paperwork. No one complaints about us being there till almost 11. Great experience.

ConcernedBuyer

16 de dic. de 2014

Horrible customer service. They did not give me the student discount which I qualify for. I had to leave on Saturday and came back on Monday. After they already pulled my credit and offered me a lease option, because I didn't take it and came back on Monday, the price went up 17/month. They weren't friendly and waisted my time coming in during finals weeks. This was the owners decision they said. Saturday's was off the table on Monday and were done negotiating. As a 30 something women, I am appalled at their behavior and will never buy a Honda because of their behavior. I don't want to be reminded about such horrible customer service.

joshua.resnik

10 de dic. de 2014

Derek and Scott did a fantastic job for me. They took care of my trade, got me the price I wanted, and more importantly they put me in the car I wanted for a great price!

erica.funk.58

6 de dic. de 2014

My experience with Freedom Honda was great. I had originally stopped to get my keys for my other CRV fixed and I had been wanting to look at a new CRV so I asked the service guy which lady to speak to because I really didn't want to deal with any men since my husband wasn't around. He said ask for Patricia Maher. Well we test drove one and then went in to get some figures. I told them that I probably wouldn't get anything that day without my husband. Well low and behold he said that if its brand new I don't need to be there then:-) This made me very happy so we moved forward as long as I could have the same monthly payment. They worked it out so that I could yeah, and I drove off with a new ride!!! Happy girl!

tstanker13

2 de dic. de 2014

My husband and I worked with Rachel, Vanna, Dan, and Brian on Black Friday. We were looking to trade in our 2005 Pilot for a 2014 CRV. We were treated wonderful by the most friendly staff. Never pressured and really felt that they cared not just about a sale but for us as well. Would work with them again without hesitation.

robhollenback

1 de dic. de 2014

I dealt with Noble Thomas and his manager Dan I think. Both were great to deal with. I have purchased a variety of cars over the years and this was the first time I have ever leased. The process was explained clearly and I actually leased a new CRV And a civic. The entire team were exceptional. I would recommend them to anyone without hesitation.

metoo5

29 de oct. de 2014

I had a pleasant experience at Freedom. Bought a new Civic and was happy with trade-in and the low-key salesmanship. Eric Holt was fantastic, friendly, no pressure help. Geoff Craft finished the deal and was extemely knowledgeable and friendly. The whole experience was unlike most dealers I've experienced in the past, much less of feeling pressured and pushed. The whole experience just seemed professional and business-like. Great job, guys!

prenovitch

23 de oct. de 2014

Noble met my wife and I when we arrived and listened paitienly as we explained what were looking for. He knew immediatlly what to show us and explained all the features on the car. We were very impressed with he knowledge of the cars and his patience with us. He was pushy but assured us we could work a deal with our current car and worked with us as we negotiated the purchase. I definitely felst he was on our side and working for the best deal for us. He called us a couipld of days after the purchase to see if we had any questions and if we were happy with the car. We were very pleased with the whole process.

pillman12000

22 de oct. de 2014

the absolute best I have ever experienced. Vanna and Dan far exceeded my expecations. Leased two 2015 honda vehicles while trading in a 2011 honda pilot which had serious body damage that had been repaired. Basically, Dan and Vanna made it all work to my satisfaction while being determined to earn my business. From top to bottom, manager, salesman, business manager, true professionals in the strongest sense and very attuned to people and their unique needs. I would highly recommend Freedom Honda, specifically highlighting Vanna and Dan. Also, last but not least, Mario in the financing department proved to be a pleasure to work with. Low key, highly proficient, Mario is highly personable, tremendously talented, and uniquely senstivie to the specific needs of his customers.

preposterous

17 de oct. de 2014

Purchased my Honda Accord Coupe EX March 2014. Negotiated with staff, Eric, Scott, Brett with the assistance of advice from the Pentagon Federal Credit Union car buying service, TruCar, and Costco. The experience was flawless. They had the car I wanted, hard to find, and they did not play hard ball. Whenever I've needed to inquire about anything I was treated with respect. I would buy another car at Freedom Honda without hesitation,

dinnyhirschl

8 de sep. de 2014

in and out within 2-3 hours. ive purchased cars from other places where i was kept waiting for up to 6-8 hours. i told the sales staff what i wanted, they found it and didn't try to mess me around with all sorts of nonsense. staff made for a very relaxed and unpressured environment. a business run off mutual courtesy. very impressed. will definitely be going back again, in the new year, for another car.

julie keegan

8 de sep. de 2014

I thought buying/leasing a car "long distance" would be challenging. From the very first e-mail, Tamarin did everything she could to make it easy for me. She was never pushy and always helpful, unbelievably prompt at responding, and knowledgable. I enjoyed talking, texting, emailing and, eventually, meeting her. My daughter loves the car we chose; my husband and I appreciate the manageable payment. Picking up the car was also HASSLE FREE!! Tommy was waiting for us, pointed out what we needed to know and let us get on our way. This is the best car buying experience I have ever had.

Angela H

4 de sep. de 2014

I can't say thank-you enough to Morgan for his patience and professional demeanor working with my daughter on her 1st brand new car purchase. He took the time to answer all of her questions and not once did he appear to be flustered by her abundance of them. When my daughter spotted the car she wanted to test drive, it hadn't been PDI'd yet. This didn't stop Morgan, he gassed the car up and allowed for a test drive. He then proceeded to bring up two more models, same car and different color. My daughter wasn't sure of the color that would interest her best. Then she asked if the cars could be set up side by side for a different view. Morgan replied absolutely. I can't say enough about his friendly attitude and willingness to please. Morgan isn't just looking for a customer, he is out there establishing long term relationships! Thank you Morgan, it's employees of your caliber that are shining examples of what all car salesmen/women should be like!

leonalac21

3 de sep. de 2014

Have just started looking for a new car, and Noble Thomas was very helpful in determining what I would like, finding me the almost-perfect car and explaining all the features in detail. He patiently answered all my questions, as did the Sales Manager. Neither of them pressured me to make a decision, but offered several avenues for asking any questions I might have in the future. I didn't have any work done, so I couldn't give a work rating, and we didn't get down to an exact price for me on the car, so I had to rate the sticker prices as average. My first experience with a Honda dealer was excellent.

martymai

27 de ago. de 2014

I've been looking for that "perfect" car everywhere and I found it here at Freedom Honda. It was a great experience. Noble made sure that we make the right decision and that we are happy with the car, and we are! He's been supportive all the way. He even called after the purchase just to check on us. Scott and Mario also worked with us patiently until we are happy and satisfied with the deal. All of them gave more than what is asked/required just to make sure we're happy on the car and the deal :) Thanks!

jsgcc

27 de ago. de 2014

We entered just looking not wanting to walk out with a car, just looking. Noble started working with us and after test driving a few cars and talking some numbers we were ready to commit to a new car. Noble was a wonderful sales person answering all of the questions we had while not being pushy. Overall great car buying experience!

augerf15e

20 de ago. de 2014

Bought a new Odessey this week. Morgan and Dan provided excellent support throughout the deal. They were knowledgeable and helpful without being pushy. Straight shooters throughout the whole experience. Mario was a pleasure to deal with and made quick work of finance.

Bjjaynes

20 de ago. de 2014

The whole experience of buying my CRV was fantastic , Rachel,Noble, and Mario went out their way, to make one this new owner very happy.

StrangebirdHarty

20 de ago. de 2014

Dealt with Noble Thomas in purchasing our new Honda Pilot Touring 4WD. I also referred a friend to Freedom and she highly recommended Noble after purchasing a CRV from him. Great salesman recommendation! Noble was easy going, very friendly, respectful, courteous, professional, knowledgeable, patient and pleasant. Best car salesman we have ever dealt with in our last 20+ car purchases. You need to clone him. He made our decision to purchase from Freedom a no-brainer, even if it cost us more $ then going up to Ralph Schomp, where we purchased our last 2 Hondas and a Mini Cooper. In the end, he was able to beat RS on pricing which was an added plus for Freedom.

krobinson17

18 de ago. de 2014

I can't say enough great things about the team at Freedom Honda. From start to finish, they made my car buying experience stress free and, dare I say, enjoyable. I initially contacted Rachel with internet sales several weeks before I even moved to CO. Not only did she remember my move date and send me a "welcome to colorado!" email, she kept me up to date with vehicles that I might be interested in, reached out to me when the dealership was offering a promotion on Civics, and even helped arrange transportation to Freedom. Thanks to Rachel's hard work, I eventually met Brandon and Johnny, who helped me pick out my new car. I think that I lucked out with the Freedom "Dream Team" of Rachel, Tamarin, Brandon and Johnny -- everyone was patient, professional and personable. They really helped to make a traditionally anxiety-filled experience pleasant and painless. Needless to say -- I know where my next car is coming from!

Jason Block

14 de ago. de 2014

Vanna and Rachel were awesome. Overall great experience. I would recommend this dealer to friends and family in the future. They were patient and flexible.

djrdh327

13 de ago. de 2014

After "window shopping" at several other dealerships, we stopped by Freedom Honda to see what they had to offer. We met Tommy Lovato on the used car lot and after discussing our wish list, we decided to test drive a new Pilot. Although it was close to closing time, he and his manager were willing to stay to discuss our concerns. We wanted to wait until we came back from our trip to make our decision. Two weeks later we called to schedule an appointment. Tommy was happy to hear from us, even though he had our phone numbers- he did not "bother" us. We really appreciated his honesty, integrity and ability to deliver what we wanted. We were happy with the whole staff at Freedom Honda and our experience purchasing our new Pilot! We will definitely be referring our family and friends to this dealership! Thank you Tommy and everyone at Freedom Honda!

RShadden

5 de ago. de 2014

We had not bought a car for several years and we were a little anxious about going through the ordeal. We were pleasantly surprised! The team was friendly, courteous and professionala pleasure to work with. From Tamarin setting up our meeting, to Kenzies greeting when we arrived, going over the process with Scott, to signing the dotted line with Brian; each step in the process was clearly explained and painless. They listened to our requirements and presented options to satisfy them. That included the mechanics of the car, financing, warrantees and follow-on service. Kenzie gave us a thorough bumper-to-bumper walk-thru of our cars features. Its amazing! The high tech electronics were intimidating, but he was very patient with our questions and showed us step by step how to set everything up the way we wanted. He made sure we were confident with everything, but gave us an open ended invitation to help with anything that gave us trouble. Brian explained the options and service features, matching them to our needs. We had many questions on maintenance coverage and he provided comparisons of each one and how they could apply to our needs. He gave us a very fair price for everything. We did not feel pressured. They didnt rush us to sign and get us off the lot or push stuff we did not need. The whole team ensured we were getting what we wanted. I believe they wanted happy customers, and they worked at making that happen. We appreciate everything they did and would go back to them in the future. We are happy customers.

jwlhonda

1 de ago. de 2014

They gave us an excellent price, yet treated us like high-value customers anyway. Wish all car dealers were half as great as these guys.

pres2000lb

1 de ago. de 2014

Tamarin was very helpful to me even though was out of the area and it was going to be alot of extra work. She kept me updated on the incoming car and co-ordinated with my father inlaw whom was also out of the area. I would recomend Tamarin to any of my friends or family.

rcd68

21 de jul. de 2014

I had a lot of questions, demands and expectations. Vanna, Dan and the staff got us in the car we wanted, at the price we set. We got a great price for our trade, and an awesome vehicle. We are really happy with our purchase and our experience. I highly recommend them.

rbgabel11

13 de jul. de 2014

Terrible customer service. Came in late to make a deal on a van, was told that they would call me back the next day. Three days later, no phone call. Decided to give them another chance so called back. They once again said they would call me back the next day......NO CALL BACK. Terrible customer service!!! Went to Front Range Honda and received EXCELLENT CUSTOMER SERVICE! Drove away in a brand new Odyssey Touring!!! Front Range Honda knows how to treat their customers! Vanna was very nice, but just disappointed in the overall service received.

vaheymd

24 de jun. de 2014

I received a call from Rachel stating she received my inquiry on the internet and we set up to meet at the dealership. Upon arrival Noble greeted me and Rachel came out and let me know that I was in good hands with Noble. He took me to the cars I was interested in and was very knowledgeable on the cars. He is very customer oriented and made the test drive a pleasure. I then met with Frank and he was also very customer oriented. I came back at a later time with my husband to show him the cars I had tested to see what he thought. We had our favorite and Frank did everything to entice us with an offer we just couldn't pass. We then proceeded to purchase the 2012 Honda Crosstour. Our experience was a pleasant one and would do it again. They were all excellent at their jobs!

R.Garcia

20 de jun. de 2014

Made an appointment to get a side vent glass replaced, it was on the drivers side on my 4 door 2006, civic lx, they assumed it was my side mirror I never once said mirror? So I was quoted under $ 100.00, they totally got it wrong they then told me it would be $ 267.00 I decided no I truly felt mislead, so customer service failed ???

Estines

19 de jun. de 2014

I was not looking forward to having to purchase a car but this team made it fun & easy. I told them up from I didn't want pushy and they respected me above and beyond. The day I made my purchase was supposed to be Kenzie's day off but he took time to take the car in to my shop and be there for the purchase. I was able to find a good quality used car at freedom honda. Mario in finance was hilarious - he made light of my situation (accident that caused me to need a new car) and got me in & out as quickly as possible.

needjacket

17 de jun. de 2014

We had a very positive experience at Freedom Honda. The sales staff was upfront and honest with us. We did not feel pressured to buy and were treated very respectfully. Gino was knowledgeable and fun to hang out with through the car buying process. Tamarin was great to work with through internet sales. Freedom Honda is definitely redefining the car buying experience!

Npiluso

9 de jun. de 2014

My first dealership car purchase was an AWESOME experience!! I had been looking for a new car for a while. I had found this 2013 Honda Accord Sedan EX-L V6 w/ Navigation on line which was exactly what I was looking for at a great price. I called to get more information on the car and spoke with Frank who was very professional and knowledgeable with answering all of my questions. Next day Frank had John give me a call to inform me the drop in price on the car I had called about the evening prior. I went up to Freedom Honda on Saturday to meet Frank and John and to finally test drive the car. John was very friendly, professional and extremely knowledgeable about all the features the car had to offered. John and Frank did such a great job helping with my purchase especially getting everything to my specification as far as financially. Once all the paperwork was filled out Frank and John passed me over to Brian in Finances to complete this process. Brian was great and very helpful explaining all of the many forms that needed to be signed, and describing extended warranty options as well. I walked out of Freedom Honda with an amazing car and with a whole different outlook on car dealership. Freedom Honda, Frank, John and Brian gave my family and myself the utmost customer service and courtesy, I wouldn't hesitate to refer family and friends to them.

susanarouser

4 de jun. de 2014

I went to see if I could buy a used car and Frank who is very awesome introduce me to John. I was a little uncomfortable because I was afraid that he might be pushy. On the contrary, he was also very awesome. I can be a bit demanding at times, and John never said no to me and never changed his attitude towards me. He caters to each of his customers and gives his 110% to each one. John is very personable it felt like I known him for years but it was the first time I ever met him. That is great customer service!!!!!!!!

davidkpar72

29 de may. de 2014

To use the PGA Tour phrase - "These Guys are Good"! We traded our beloved 2010 Honda CR-V, for a brand new one (one body style upgrade). Noble Thomas (our salesman) is great to work with - VERY personable, down-to-earth, very knowledgeable, and went out of his way, to make sure we got the new car set up, exactly the way we wanted it, before we drove it home. (He, and others, at this dealership have also served our country, in the Armed Services. "Freedom Honda" - what an apropos name!! Honda is known for it's customer service, and these guys deliver, in spades. Thanks guys, both for a great buying experience, and for your service, to our country!David & Susan JohnsonFlorissant, Co.

saucedodr

27 de may. de 2014

I was recommended to contact John Walker III, from my friend Julie. She spoke incredibly highly of John, and through her three of our mutual friends have bought cars from him. Now I know why. Meeting John was like getting together with an long time friend. He was very easy to talk to you, and very patient throughout the entire process. I drove quite a distance, and laid out the color, and everything I wanted. He had all the paperwork ready, and then I changed my mind. He didn't seem bothered at all, he quickly took my new requirements, and came back with several choices on the lot - plus made clear, he would custom order whatever I needed as well. We had everything lined up, then it was time to review with Frank Claros to get everything finalized. Financially, I needed to do 2 trade-ins for this deal, and Frank was just as helpful as John, and when we were not close enough to close the deal, he (like John) went above and beyond to make the deal happen. We discussed the entire process, and we were able to reach a mutually beneficial deal. I could not be happier. Finally, I got to see Joey Vincent, and Joey was equally helpful explaining all of the many forms needing to be signed, and describing extended warranty options as well. If you're looking for a place to buy, there is only one place to consider - Freedom Honda, in Colorado Springs.

JoeBrouillard

26 de may. de 2014

I met Kenzie in December when I decided to buy a Christmas present for my--wife large bow and all. Fast forward 5 months. This time my wife and I decided to give our daughter the December surprise and buy my wife an even nicer new Honda. Once again we called on Kenzie. He was extremely polite, patient and helpful through the whole process. We highly recommend Freedom Honda and especially Kenzie for your next purchase.

naxyr

18 de may. de 2014

I was impressed overall with my experiences at the dealership and with Gino especially, who helped me through my car considerations. He was quite friendly and seemed to have my best interests in mind.

MarkRiccardi

14 de may. de 2014

Went here to sell our car prior to purchasing a new one. These guys are fantastic! And that is a word I have never used before to describe a car dealership. They were friendly, professional, quick, and did not use any car salesman tricks to try and push us into buying a new car. If we were going to buy a Honda, this would be the place we would go. Seriously, they are that good!

MandyandJaime

10 de may. de 2014

I emailed Freedom Honda and began my interaction with Tamarin Mullenaux. She was quick to respond and understood exactly what I wanted. We agreed on a final price in less than 24 hours without spending any time in dealership itself. I had already done all my homework and knew I was going to buy a vehicle, it was just a matter of from which dealership. Tamarin got me the best deal she could and made the transaction very seamless. Tommy Lovato was our salesperson once we arrived to sign all the paperwork, he was very nice and entertained our children while we signed the paperwork with Mario Martinez. We arrived at the dealership later than we had planned and were greeted with a smile and treated like family. I would recommend anyone looking for a new vehicle to start at Freedom Honda!

karnnra

10 de may. de 2014

I wanted to take this opportunity to ensure you knew of the outstanding experience I had a couple of weeks ago purchasing a vehicle from Freedom Honda. I went in expecting the typical pushy salesperson who would offer opinions based on their needs and NOT on mine. I was in for a pleasant surprise. I was met by Nance Caldwell and this turned out to be my good fortune. In decades of buying autos/motorcycles I've never met a salesperson/saleswoman like her. She wasn't pushing an agenda, was easy to work with and clearly listened to what I was saying. Her depth of knowledge and professional acumen is certainly a confidence builder for any buyer.Even though I was trading in and looking for a used car, she treated me as if I was going top of the line and that my hard earned money was as important to her as me. Once I explained my buying parameters and concerns she displayed the patience of a Saint and a remarkable intuition finding a selection of vehicles to consider. I really ap preciated her approach, not good/better/best but 4 viable vehicles that each had pros and cons yet still fell within my needs. I knew I was going to leave with one of them before I knew which one! That's a first for me! Then I realized the buying experience had become exciting and fun but that I had a decision to make. I truly felt that her and I were a team. But it got better. When we went in to talk to Dan he was the voice of reason. Logical, concise, and completely honest, he addressed every issue/concern. When I went to Rick in finance he also was focused on my situation, clear, concise and didn't waste time. Please pass on my sincere thanks to Nance, Dan, and Rick. They earned my trust and that breeds loyalty. I have my commuter car now and plan to get another more upscale model in the near future. My first and hopefully only stop will be to see Nance at Freedom Honda.

Scubasteve0004

7 de may. de 2014

I went to this dealership to purchase a 2014 Honda Accord EX. Nance Caldwell helped me looked at a few vehicles before deciding on this one. Nance was especially helpful throughout the process. There was very little pressure throughout the process and Frank Claris was helpful with the price negotiation. I was able to get my USAA pricing and was very near what I felt I should have paid. We almost had an issue with the anti theft etching that I was unaware of but were able to knock that price off of the total. Used Honda financing at .9% and have very palatable monthly payments. Nance was even nice enough to follow me to the airport to drop my rental car off and then return me to the dealership to get my new car! Rachel and Dan were also helpful in the process as well.

doccos

7 de may. de 2014

We searched for a CRV online and then got in touch with Tamarin, the internet sales director, she welcomed us to the dealership and promised to offer the best price. We visited the dealership and then Kenzie helped us test drive the CRV, we then decided on a color which was not available at the dealership so after negotiating the price, they arranged a car for us with the exact specs we wanted from a different dealership.The whole process was pretty smooth and all the staff was friendly and helpful which made this experience very pleasant for us.We would definitely go back to Freedom Honda and tell our friends about them as well.

bonniedmj

1 de may. de 2014

I used to dread shopping for a new car, but this time was easy. In and out in 3 hrs. Some kind of record. They didn't treat me like they "saw a woman coming" either!

hkdub06

29 de abr. de 2014

Right off the bat Gino was very informative, friendly and excited, not a vulture making you his prey! The sales team gave us more for our trade in than what it was worth to get us closer to our targeted monthly price we wished to pay! Finally our finance guy Mario was awesome as well and worked to get us the lowest interest rate possible considering we are both self employed and had a hard time proving our income. We bought a Certified 2012 Honda Pilot and traded in a Toyota Tundra... Toyota offered significantly less on our trade in and we had to pull teeth to get there...Freedoms first offer was better than Toyotas last! I definitely recommend this dealership!

RamonSarahVega

28 de abr. de 2014

I just wanted to say Thank You to my sales guy Kenzie for his great customer service! He made it very easy to purchase a our new vehicle! Ricky also did a great job! The whole experience at Freedom Honda was wonderful!! I will definitely recommend this team to all of my family and friends!! If I ever need a car now I know where to go!!

kroush

28 de abr. de 2014

Randomly stopped by this dealership just browsing with my dad, ended up buying a used car. Everyone was very friendly and helpful in this process as I was making my first car purchase. Noble was awesome, he wasn't pushy about getting me into a car I could not afford. I am very happy with the car I purchased and the price I paid. I would definitely come back and buy a car here as well as recommend this dealer to my friends and family.

davebennnett

27 de abr. de 2014

Just a great honest staff. Rare to find a painless non-time consuming marathon when buying a car. Great people made this a good experience. Go hug the ones that helped me.

gijohnnyb

22 de abr. de 2014

This is the second vehicle my wife and I have leased/purchased from Freedom Honda and they will always be our go-to dealership from now on. The Sales team is excellent and everyone is courteous and helpful, not to mention very quick at their jobs!

rsl6inblkfst

20 de abr. de 2014

Frank and John were very helpful in finding a used car for my son. The car was very clean and the carfax showed all the records of servicing. They also provided their own inspection details on the car. My son was so excited he was jumping up and down about the car. We did a trade in on an old car that my daughter had driven before she left for college. We had some issues getting the old car started, but Frank and John worked with me and I sincerely appreciate all their help and understanding! I would definitely recommend Frank, John,and Freedom Honda!

larrycole12

20 de abr. de 2014

This is my first ever, very pleasant vehicle purchasing experience. I was given every courtesy from the minute I got there, everyone was very friendly. Andy explained everything and even setup my initial settings on the car and got my phone hooked up and explained all of the features very well. The negotiations went smoothly and the paperwork was also smooth and painless.You guys did a great job, thanks!!

4SJack

19 de abr. de 2014

This was our first look at a Honda product. Isaac Kitchen was not pushy at all. He took plenty of time to explain the differences in models and features. Isaac was personable and used just the right words to explain things to us. We hadn't purchased a new car in twenty years.

evandelaney1

15 de abr. de 2014

Frankly I distain buying cars... so wasn't excited about this visit. However the team mentioned above was beyond professional and accommodating. Not only did they come pick me up from the house in the car I wanted to drive, but the dealership was clean neat and pleasant to be around. Brandon was a kind, professional. Scott was a very good guy. No fluff....very easy to work with. Tamarin was great at what she does, and Mario was a straight pro! I will send all of my friends here. Well done Freedom Honda!

justin8884

8 de abr. de 2014

My experience at Freedom Honda was spectacular. Nancy greeted us with a smile and was very knowledgable. I purchased an 09 Pilot. Everything about the car is perfect for my family. I had to return 2 days after purchase due to a slight issue with the vehicles alignment, Dan and Nancy made sure I was well taken care of. They fixed the alignment free of charge and also detailed the vehicle without me asking them to do so. I will be buying another vehicle soon and I know exactly where I will be going. FREEDOM HONDA!

paulrozsa

8 de abr. de 2014

Very friendly and courteous. John was very professional and very knowledgeable. He accommodated to my needs and when I left, I was very satisfied with everything.

theantonios

6 de abr. de 2014

We went into this Honda dealership after visiting several other dealerships (of various vehicle brands). Freedom Honda was our last stop before we were to put our car search on temporary hold. We left Freedom Honda satisfied and happy. All the Freedom Honda employees we worked with are professional, courteous and attentive. Tamarin Mullenaux promptly got us into the dealership with excellent communication. Scott Brunelle patiently worked with us get to our budget bottomline price. Eric Holt, in particular is exceptional. Not only is Eric personable, he really went above and beyond, and we are grateful for his thoughtfulness. Mario Martinez got all our finance ducks in order, but when we found a little concern, Ricky Olson willingly assisted us right away when we dropped-in (unannounced) to straighten the problem out.Overall, our experience was great. We are happy with our experience and purchase. We have already recommended Freedom Honda to a friend looking to buy a Honda in the coming months, and we will continue to do so.

VictoriaJeffs

1 de abr. de 2014

Great experience! My husband is from England and this is his first experience buying a car here. I was apprehensive because of a past experience (at a different dealership in Dencer) but it was a completely enjoyable time. I did a lot of research on the car we wanted and the team worked with us so we could manage it. I am telling my friends about this group and our experience! Thanks for being polite, professional, patient and personable! We will buy from you again!

bethanybrown

28 de mar. de 2014

We worked with Tamarin over internet sales before coming in. She was very helpful in our requests. Vanna was our sales rep when we purchases our 2 vehicles. They worked us great deals and were very accommodating to our requests. We didn't feel pressured into any deal. They made us feel at home. Best experience buying a new car!!

pcahill3

28 de mar. de 2014

I stopped by Freedom Honda yesterday to pay off my 2013 Honda CRV and was told by Ricky Olson that the payment was not handled through the dealership. However, at that point, he went above and beyond in terms of customer service. He contacted Honda Financial and we made arrangements with them and based on my immediate need, he provided an overnight service to me at no charge, expedited the transaction and saved me a great deal of time and headache. It is nice to know that there are people who recognize and are compassionate about the needs of others. I would like to thank him for his "insanely great" customer service on my behalf. It couldn't have been a more pleasant and satisfying experience! Thank you, Ricky!Pat Cahill

preposterous

24 de mar. de 2014

From the beginning..Tamara, Eric, Scott, Brett, Mario.......then Cory, Curtis, guy plus guy in plaid shirt. Delightful, friendly, cooperative.A nice place to do business,

mrtn0923

24 de mar. de 2014

We were shopping for a new Ridgeline and after checking out three dealerships we decided on Freedom Honda. From the time we walked up to the door, to the time we drove off in our new Ridgeline 2014 SE the staff was great. We worked close with Isaac Kitchen in selecting and finding the right vehicle for us. Frank Claros stepped up to close the deal with a professional and precise information on all options and costs involved. Mario Martinez worked up the financing and was great to work with.Isaac's follow up and help was very helpful and appreciated.When I look for another vehicle it will start with Freedom Honda in Colorado Springs, Co.

schmosie

21 de mar. de 2014

I had a battery problem - would go dead after one to two weeks of not being driven. Three times from May 2010 to June 2012 I took it to Front Range Honda in Colorado Springs and they could not find any problem. After the Freedom Honda dealer opened, I took it there in September 2012 and they fixed the problem - the first visit. It was a slightly loose connection of the battery negative wire. I have had no problem since. I go to Freedom for all of my service and they are friendly, professional, prompt, and always have gotten the job done on time. I especially have found that Dan Moran is a fantastic service manager (I believe that is his title.)

maccord14

20 de mar. de 2014

Yes its true a Honda may seem to sell itself because they are and have always have been a company that makes exceptional vehicles but with out the saintly patience of Nance Caldwell (sales), the calming presence of Dan Steinhour (Assistant sales Manager), Tamarin Mullenaux (Internet Director), even though the sale of the Honda Accord Hybrid that I now own, did not come directly under her departments purview, went above and beyond her call of duty. guess that's the military in me coming thru. And last but not least Ricky Olson (Finance Director) funny, knowledgeable and wields a pen and I highlighter like a swashbuckler. For me the day was simply about taking my 2011 Toyota Prius in to deal with a recall and having time to kill. And armed with some simple truths. One Toyota had been sending me letters wanting me to trade in my car, two knowing with each day its value was slipping. Three, that even though the new 2015 Prius was on its way and would be an all new and improved Prius, I would rather be an owner then a test driver. New model years tend to have problems that the owners get to find. So that left me looking at maybe 2016 and who knows what I would be offered in trade.So if you find yourself in the Freedom Honda lot there is an excellent chance that you will be driving home in a new car. And I'm glad I did. If you are lucky enough to find yourself in the hands of any of the wonderful people mentioned above, well count yourself fortunate. And happy driving.

mikeslogwork

2 de mar. de 2014

It took about two and a half hours to purchase a 2014 Honda Accord. The sales guy Isaac Kitchen new everything we need to know about the Accord. He was very professional, informative, friendly and was a pleasure to purchase from. Rachel Schmitz was the person that put it all together before we went to the dealership. She answered all our questions, was also very professional and great at responding back to us. Mangers and finance people were all professional and easy to work with. From the first phone call to the final sale the Freedom Honda Team was the best !!!!!!!! Thank you Freedom Honda!Jackie and MikeAlamosa Co

lilfatbud

1 de mar. de 2014

Gino Acevedo did a great job from start to finish. He thoroughly described the cars and options ensuring we got exactly what we wanted. I will only shop Freedom Honda for my future vehicle needs. Freedom Honda was a great experience overall. Gino is an outstanding young man and would be an outstanding choice as your salesman.

Tmeschelle

28 de feb. de 2014

I loved coming here to get my new car, (honda fit 2013 model) the staff was great, and the person who helped me get my car was fantastic!His name was Adolfo Lopez, was fun to talk to, helped me charge my phone, never got bored, and was always interested in what I had to say while car shopping, was very professional but not stern about getting done,and even went way out of his way to get me the color I wanted after I made a decision , I'll recommend him as your car salesman, ANY DAY OF THE WEEK!!Thanks Adolfo at freedom honda, for being my car salesman, and a friend.

TamaraT

26 de feb. de 2014

Went into have service done on our other 2004 Honda Pilot it needed brakes. We purchased it used in 2009 from another dealership. It had 85,000 miles on it and it never broke down on us not once. I love Honda Pilot's especially the redesign that they had undergone. It was my dream to get a newer one but I didn't think it would be affordable. We met with Adolfo Lopez he was very friendly, knowledgeable and helpful. He asked what I wanted as far as features and then he took us to the lot and showed us a 2011 Honda Pilot Touring edition. We went for a test drive and he explained various features. When we came back we went in an office and discussed the numbers, filled out some paperwork and before we knew it we were meeting with Rick in Financing. The whole process was the best car buying experience we've ever had. We will continue doing business with Freedom Honda for our future purchases and hopefully Adolfo in a Sales and Rick in Financing will still be part of their team.

als1007

25 de feb. de 2014

Our experience at Freedom Honda was exceptional. Everyone we came in contact with was courteous and helpful. The deLership was very inviting, clean and organized. We will recommend Freedom Honda to anyone looking for a dealership that will go out of their way to listen to and get them what they want. Thank you Isaac Kitchen for all you did for us.

JErwing

25 de feb. de 2014

I would recommend Freedom Honda! I came in with a pretty new used car, 2013 Honda CRV to buy a 2014 Honda CRV. Tommy was low key, super knowledgable about car and no pressure. Scott helped with the numbers and getting an agreement on buying the car. I was in and out within 2.5 hours with my new car-amazing!Great job Tommy, Scott and Freedom. My next car? I'm buying from Freedom Honda

Adeantonio

22 de feb. de 2014

When my dad and I were looking for a new car for myself, I was dreading the car nagging salesman part. Fortunately, when we arrived at Freedom Honda, Kenzie came out and greeted us right away with a friendly smile and helped us look at the car I was interested in. He then stayed with my dad and I and we had a great conversation until the finance department had us go back to finalize the deal. We were both extremely pleased with Freedom Honda in general, but especially pleased with Kenzie Leeper! He made the car buying process rather entertaining.Highly recommended.

SV1028

21 de feb. de 2014

My experience was AWESOME!! Adolfo was very friendly. He was very knowledgable in showing us how everything worked in the Accord that we purchased. Mario was also great! My husband was very impressed with the tour we got of the dealership. The follow up call I received from John made us feel like we mattered to the Freedom Honda Family!

Airborne6

20 de feb. de 2014

Isaac Kitchen was our sales person and did an outstanding job. He knew the automobile inside and out and was very helpful and courteous. I would recommend him to anyone who is interested in purchasing a car from Freedom Honda. Brian Schaefer the finance manager also did an outstanding job for us. This review is given because we received outstanding customer service during the time we were at the dealership and Isaac Kitchen even called me at home to see if I needed any help with my new car.Robert Haubrich

savis

19 de feb. de 2014

This experience was as painless and simple as it could be. I knew coming in what I wanted and their was no pressure from the sales people I worked with. The process of getting the loan was fast and absolutely no hassle. I would highly recommend buying a car from Freedom Honda.

Pgarrison

12 de feb. de 2014

Tamarin was our first contact (by phone). She was very friendly and acted like she was willing to work with us to come up with a price we would both be happy with.Isaac showed us all of the features on the car and went with us on the test drive. He was very thorough and knowledgeable. He was very calm and friendly, which is important for any one making this type of big decision. He is actually the one who sold us the car. Thank you Isaac.

brittanypeters7927

11 de feb. de 2014

I have worked with Vanna before and every time I come in she is extremely hopeful. Vanna's primary focus is making sure the customer is happy.

gushog64

10 de feb. de 2014

Great place to by a car real friendly and they answer questions and help in anyway. We would definitely buy another car here the sales men was great and so was the Manager. I do tell my friends about them one even bought a car thanks guys keep up the great work that you do.

cnjayhart

10 de feb. de 2014

Best experience ive had buying a car. The whole staff from sales to finance to service were phenomenal. Will refer everyone i know looking for a car to this dealer.

gherrmann

10 de feb. de 2014

I had a great experiance at Freedom Honda. John Walker was my sales guy. He answered all my questions with great knowledge and professionalism. I would recommend this dealership to friends and family.

schler23

7 de feb. de 2014

John was very friendly and professional. He did not push us to buy and was extremely knowledgeable about all the features the vehicles offered. I have already sent referrals to John as he did such a great job helping my wife and I with our purchase.

Chops7606

7 de feb. de 2014

My salesperson was very helpful. He listened to my needs and met them. I have recommended people to go to him and will definitely go back again.

ambertaravella

7 de feb. de 2014

I love freedom honda. Darryl is an amazing sales person. Great attitude, personality! He is very personable. I have gotten two cars from him now. And I will definitely be going back to see him when im ready for another car..

mtnboycolorado

7 de feb. de 2014

My family and I had a very pleasing experience buying a new Honda Odyssey from Freedom Honda and Daryl our sales rep. Daryl was very attentive and friendly but not a pushy salesman type. Daryl took the time to explain all of the features of the car and setup some of the more complicated interface options for us. I would highly recommend Daryl if you are in market for a Honda. Tamarin was the internet representative for Freedom Honda and was friendly and fast with finding the exact model and color we wanted. We used Consumers Reports buying guide service and Tamarin explained that Freedom Honda would honor the discounted price and terms exactly as stated. We had no hassle and the price was as agreed upon - excellent! The finance person was pushy with the extra warranty, options hence the overall experience rating of a 4, otherwise a 5. Richard in Black Forest, Colorado

Tina W.

1 de feb. de 2014

Being a woman I have had some really bad experiences in buying a car. Freedom gave me awesome attention, respect and service. They worked with me on the car on wanted and got it in my price range. The entire team were so friendly and laughing. I felt very comfortable. The finance dept went over every detail of the paperwork and made sure I understood it all. Then the salesman spend a good half hour going over the entire car and how everything works. "A lot to remember on a loaded care"!!! He set all the personal settings for me and explained how to do it myself. Then he made sure I had his number in case I had any questions. Also said just stop in if I need help remembering how to work anything. What awesome customer service. They were there step by step through the whole process. It was a great experience in car buying and I love my new Honda!

JonathanVWilliams

25 de nov. de 2013

We had only been looking for a car one night and we met Kenzie Lepper at Freedom Honda, Colorado Springs. My wife Beth and I had researched both Honda and Toyota and there were several vehicles we were interested in looking at. We left that night after looking at several options. The next day I got approved for more money than expected and that along with our money down changed the game for us. We returned to meet Kenzie on Saturday afternoon and started by looking at vehicles in the new price range. He helped us find a great deal on a 2012 Hyundai Santa Fe with 18K miles on it and loaded near our price range ... they worked out a deal to get us into the vehicle at the price we needed and added in 48 months of dealer maint. (oil changes, etc.). I would highly recommend Freedom Honda ... and ask for Kenzie Lepper!

Yevi

11 de oct. de 2013

Laura was really good. She knew the cars and worked to get to know what I needed. We test drove several cars to allow me to see the differences between the cars I was looking at. I was definitely looking for a budget-friendly car and she was very helpful in that regard. She also asked be good questions about my experience during the test drives and showed me features that I was not aware of. She had me really try each car and showed me how the performance differed with each model.At the end of a test drives I had settled on a car when my friend who was shopping with me suggested I check out the stereo. My friend knew that listening to music while I drive was important to me and I had forgotten to check. I was disappointed with the base stereo and asked about an upgraded stereo. Laura told me about the stereo options and which trim lines had that higher grade stereos. We found the one car I wanted! We took it for a quick spin to make sure and that was it. I was in love.I don't buy cars often and especially new cars. Laura helped me have a wonderful experience shopping for a new car. I drove away a very happy customer.

ajbrown

7 de oct. de 2013

Responsive to my stated needs, no overt pressure or pushing for add-ons, friendly and interested in me. Convenient location. Clean facility. Car clean at pickup.

James

2 de oct. de 2013

I made a deal with them because they told me that the truck I was interested in had all new injectors installed 1400 to 1800 miles ago. They told me that they had the paperwork showing that but must have misplaced it and could get me the paperwork the next business day so I had them put it in writing that they could produce said paperwork and now after two trips to the dealer and over two weeks they still have not produced paperwork and are now trying to back out of the deal.

dianaharris13

15 de sep. de 2013

This was the best experience ever! We have bought a few new cars and had never been treated so nice. Extremely professional! Stop by today!

Seth43

2 de sep. de 2013

Heather was a pleasure to work with. She got me straight answers and great bottom line out the door pricing. I did not select the Make or Model she had to offer (it was my second choice), but I would not hesitate to work with her in the future.

pmanno13

8 de ago. de 2013

If you are in the market for a new car...stop into Freedom Honda and ask for Isaac Spencer and Dan Steinhour. I had the opportunity to work with this particular sales team on two separate occasions. They assisted a friend of mine in the purchase of a new vehicle. The original plan was to look slightly used but after looking at how a Honda holds value...we came to Freedom Honda to look at the option of purchasing a new vehicle. For roughly the same price...our sales team at Freedom Honda under-promised and over-delivered. They found a car and worked with us on pricing that had everything on the spec list. They worked "for the customer" and did not get caught up in selling us things that we did not need or ask for. They were professional and worked together to make this work for my friend. The interest rates and competitive pricing and payment options make it the time to consider buying new...especially with a trade. The benefit of owning a new vehicle with Honda is the opportunity to be covered with their warranty program which was appealing to us. Purchasing outside a Honda dealer started to make us nervous when we asked questions about dealer warranties.. Also, our finance manager explained options for only a few dollars more a month that enhanced maintenance coverage and extended warranty...Basically for the first few years of the purchase your simply filling the car with fuel; not to mention the benefit of having great gas mileage! So we truly enjoyed the entire experience from start to finish. We were being pressured by another dealer into a car that did not fit all our needs...and ended up working with a team that ensured we left happy. That is what purchasing a vehicle should be like. Only a month later, I ended up having to sell my vehicle that I brought with me to Colorado, as I recently relocated. When I learned this was to be the case...I knew exactly where to go. I did not waste my time with another dealership at this point. I went directly back to Freedom Honda and asked to work with the same individuals. From the trade to the purchase of my own new car I worked with the same four individuals (Isaac, Dan, Jeremy, and Ricky). They made a bittersweet experience...smooth and painless. Their follow-up and again attention to the customer and their needs vs sales...really hands down made the difference. I felt the need to share my experience online because I have had to look for two new vehicles recently and it can be an extremely frustrating and a stressful experience. Knowing you can count on this sales team at Freedom Honda and the solid reputation of a Honda vehicle...really makes the buying process easy and fun. If you are looking for a new car...I highly encourage you to do the same as I did...visit Freedom Honda and ask for this team. They will work for you...too!

hondacar25990

3 de ago. de 2013

We were indecisive buyers. Unsure what car we wanted, if we wanted to lease or buy. Much to our surprise Vanna was very understanding and patient. Vanna ensured our car buying experience wasn't a driven by high pressure sales tactics but instead by our needs and wants.

TeamHonda

29 de jul. de 2013

I have purchased three cars from them within the last year. Two new and one used. I had wonderful sales service both times we were in there making our purchases. Everyone from Sales all the way to Finance went above and beyond both times. Recently we ran into issues that occurred with the used car we purchased. We had been in for service with the first new car and the used car prior to the issues arising. I contacted the Service Department and instantly we were taken care of. They also went way above and beyond to help us solve the issues! There has not been one occurrence that I could say anything bad about Freedom Honda and their team of people. We have dealt with all the departments and have been treated wonderfully by each of them.

carpenterbunch

27 de jul. de 2013

We love Freedom Honda! We were looking for a new minivan and planned to go to many dealerships to look at all the different kinds. Freedom Honda was the second dealership we visited. We were immediately impressed with the dealership itself and how new and clean it is with a nice waiting area. There were about 10 or so Honda Odesseys to look at. At the first dealer we went to (Nissan) they only had one van for us to look at. Jason Logan (JLo) worked with us and was very friendly and not pushy. He worked to get us a price that made us want to buy it without having to look anywhere else. We are so excited to have a Honda. Honda has such a great reputation. It was the best car buying experience we've ever had (and we've had a lot).

rayoungclan

9 de jul. de 2013

Being a one-income family who are also partially supporting two adult children, getting a good lease price with our current vehicle's negative equity made the sale a challenge for Brian. He stuck with me through all the negotiating and even when I initially thought we weren't going to be able to get a deal, he never showed resentment for all his time I took. In the end, we were able to walk away mutually satisfied with the deal. Thank you, Brian and Dan (mgr)!

lisakay

8 de jul. de 2013

"Share my experience." Honestly it began as I needed a new gas cap on my S2000. While I knew Mark Fenton from a handful of meetings (from riding with other groups), he went out of his way to help me with the right product, no delays and that bright disposition I've always known him to posses and share. So a year later when I offered to help as a volunteer with the Black Forest Benefit consisting of a group of firefighters and non-fighters raising funds for and awareness to the needs of so many who lost so much in the fires just three weeks ago, I knew I wanted to ask the only dealership I've ever felt so comfortable at, Freedom Honda, to be the only automotive dealership sponsor at our event. I could have raised a bit more money in sponsorship funds had I contacted other dealerships but Freedom was the one I trusted and would feel proud to have associated with our benefit. They might say no...but they were the first folks I thought of! In talking with Bret Peterson for just few minutes and explaining our focus, he didn't hesitate to offer support. I was fighting back tears. To see individuals step up; to see a community come together for so many...it never ceases to amaze me. While I have not purchased a vehicle from Freedom nor have I (until last week) had a need for major service on my Honda (she doesn't operate like her typical racing machine without a functioning clutch! :>) ), I would trust anything to the folks at Freedom Honda in Colorado Springs. Simply put...they are "good people" and good people will always do the right thing regardless if it's finding the right gas cap or helping to rebuild a community. Thank you Mark and Bret. I just wanted you to know...you made a difference. Lisa Price Waltman

Adammmm

30 de jun. de 2013

Hello, my name is Adam and I just purchased a Honda Civic EX from Freedom Honda, and I just want to recap my experience purchasing my first ever vehicle. Everything started normal, I looked around the lot on a Sunday, and then on the following week made my way back to the dealership here in Colorado Springs on Woodmen road. I explained to the dealer how I did not want to spend anything more than $12,000 on a vehicle. As one might expect I was escorted around the lot looking at several vehicles priced at $14,000. After showing some interest in the Honda Civic EX I told the saleman (Isaac Kitchen) that the car was great but that I was serious about not spending anything more than $12,000 for the sale price of the car. Isaac then told me that we could meet in the middle which would have been $13,000, and after talking it over with my wife I agreed to the offer. That's when things got interesting for me. Isaac came back with a pre-agreement which he wanted me to sign. I started signing before my wife stopped me and told me to look at the listed price, it was still $14,000. I informed Isaac that this is not what we agreed on, and he went on to say that the manager would not approve a sale decrease. Apparently he was never going to mention that part to me. No harm done I told him, that was fine we'll do $14,000, but we are going to opt out of the extended warranty priced at $2000, to get our price down. Over the course of the next two hours I was offered and pressured a total of 12 times to reconsider the extended warranty (I did not reconsider). Next I was taken over to the financing office where I was yet again asked if I wanted the extended warranty (again I said no). The finance officer looks at me confused and says that Isaac had told them that we wanted the extended warranty and to include it in the contract. The finance officer calls Isaac in and relays the message, and we are told that the extended warranty was a really good deal (again we refuse). Next, we find out that the car is not certified, which we were told by Isaac on numerous occasions that the car was certified. After complaining to the manager he agreed to certify the car for us free of charge ($1500 it cost him to do we were told). Then our good friend and salesman Isaac comes back in and says that since we certified the car for us that we should do the extended warranty (we refuse). The finance guy finally sells us on extending the certification to 7 years for a price of $950. Overall we were at the dealership for 4 hours. The next day regretting that I had gone over my limit for what I wanted to spend I decided to try and return the car. Figuring that being at the dealership for 4 hours and the fact it was late at night had caused me to make an impulse buy. On the contract it states that it is up to the dealer if they will allow a return. To make a long story short I was told no, and that if I left the car on the lot that it would be impounded (Isaac said this). The funny thing about the threat was that I had never mentioned just leaving the car on the lot. I was frustrated that as a military member and so called valued customer that they would not take the car back when only 21 miles had been but on the car since the purchase. They demanded from me what my reasons were for returning the vehicle, and after I left to take a walk to cool down, and my wife returned with the truck we were trading in, they then talked to her with me not around asking why I was returning the vehicle.Needless to say, I do not plan on ever buying a Honda from a dealership again. I cannot believe how I was treated, and the sheer lack of flexibility of the staff. I was told time and time again that I was a valued customer, but in this case actions speak louder than words.

rcolburn

29 de jun. de 2013

Tommy Lovato was really great to work with. Professional, polite, knows his product (most salesmen don't), urged us to buy - but wasn't overly pressuring us and gave my wife and I space to discuss privately. He stayed very late to help complete the sale (as did the manager and finance manager). Overall we had a great experience and have recommended Freedom Honda to friends (not something I would normally do).Thank you!

frumpyballerina

25 de jun. de 2013

I REALLY liked working with Tamarin. I'd never had a good experience working with car people before. I'd always come away feeling like I'd been lied to or cheated. Not with Tamarin. I felt treated with with respect, honesty, and integrity. Together we found the perfect car for my daughter and got financing that worked for us. Tamarin stayed late for us and worked past closing. She answered all my questions and met my needs quickly. She went above and beyond for us. Her coworkers at Freedom Honda really went out of their way, too. They walked me through the process and helped me when I didn't have all my paperwork with me. I would definitely shop here again.

DJ

24 de jun. de 2013

I am writing in regards to my most recent experience at Freedom Honda. I have been going to Freedom Honda for service on my 1993 Honda Accord since May of 2012. I started going there after needing a place to get oil changes. I read positive reviews online, so I decided to give Freedom Honda a try. In addition to oil changes, I have gotten many other services done, including a timing belt, oil pan, CV axle, water pump, oil seals, alternator belt, and many other repairs. I have usually been satisfied and have come back for additional services on numerous occasions. On Monday, June 3rd, I came in for a standard oil change. After my oil change was complete, I was informed that my power steering fluid needed to be changed, and my crankcase was leaking so I needed the timing belt replacement package which is suggested every 90,000 miles according to Honda and my technician. I informed my technician that I believe my timing belt and seals were already replaced in the last year. She said that was fine, because she could double check in the system. After looking through the system, she informed me that I did not have that service done at Freedom Honda, and that she could not find it in the system from any other Honda dealer. After going home and reviewing my repair records, I found invoice #: HOCS114232 from August 8, 2012, where I had the entire timing belt replacement package which included a timing belt, seals, and a drive belt. I had other work done on that visit, so my total was $1536.37. Again, not a problem, because I trusted that the work needed to be done and it probably did. With that being said, I dont understand why that wouldnt be found in the system, and that I would be told that I need to have that expensive service done nine months later when it is recommended every 90,000 miles. On to the other suggestion that I received on my June 3rd visit. I was told that my power steering fluid was dark and needed to be replaced for $120.00. Again, I couldnt remember if/when I had that done last until I looked through my service records again. I found invoice #: 125804 from February 20, 2013. On that visit, I had my power steering pump, hose, and clamps replaced in addition to changing the fluid. I had belt work and an oil change done on that visit as well, so my total was $346.71. That was 6,000 miles ago, so I am surprised to hear that I would already need to change my power steering fluid for $120.00. On my last visit-(4-27-13), I came in for a standard oil change, and was told that I would receive a courtesy car wash as I always do when I bring my car in. I told them to skip the wash since I had just washed my car by hand and it did not need to be washed again. After picking up my car, I had noticed that it had been washed because there was water on it and the windows were spotty. I was disappointed to see that, because I had asked that it not be washed since I just spent the time washing it by hand. On my June 3rd visit, I was told that I would get a courtesy car wash. I was happy to hear that on this visit because my car was dirty and now I wouldnt have to worry about washing it later. However, when I picked up my car, it had clearly not been washed even though it is listed as job number two on invoice #: 132926. Also, my maintenance required light was not reset after the oil change like it usually is. If my crankcase is leaking, and my power steering fluid needs to replaced like I was told, I will now have to find another place to have those services completed and pay additional money when I already paid to have those services done at Freedom Honda. In my year of patronizing Freedom Honda, I have spent: $3,424.05 for repair services. I am sorry to say, but I will not be coming back to Freedom Honda in the future, and I feel like I have been taken advantage of as a customer and consumer. I have always heard that a person should not go to a dealer for service, however, I trusted the peopl

dougsmith783

22 de jun. de 2013

Tamarin, was very helpful and very nice. Solved my problem! I was having issues with my radio after my battery died and she told me how to take care of it.

DanielleVela

19 de jun. de 2013

Had a VERY good experience at Freedom Honda. Kelly & Dan made our trip from pueblo worth it. They really worked with us and got us the car we wanted. I would recommend Freedom Honda to anyone! Ask to work with Kelly and Dan! :)

dmchap

5 de jun. de 2013

Had a great experience working with Tamarin. She's super responsive and helpful. We were able to virtually work out the deal and just had to come in to drive and sign. No games or hard up-sells.

erinnyincs

21 de may. de 2013

I have had bad experiences with car dealerships in the past, so buying a new car is up there by a root canal on my "least favorite things to do" list. I was very specific with my wants and needs. Tamarin was very kind and helpful, and she worked with me to get me my new car. She never made me feel pressured during the process. This was the second car I purchased from Freedom Honda. I am sure it will not be the last.

Garza28

8 de abr. de 2013

I came to Honda with big expectations for a great trade-in value and an even better price on a new car. With the help, wealth of knowledge and honest talk from Bill, Honda exceeded all expectations. So excited to have a beautiful and reliable new civic and be part of the Honda family. If you're looking for a new car, go to Freedom and ask for Bill!

Craig

16 de mar. de 2013

My wife and I bought a used Subaru from Bill and Eric at Freedom Honda. Bill was very open with me and respectful of my previous research and Eric did not waste a bit of our time during our very brief negotiation. Rick got us through finance in minutes. Plus they have a nice Cappuccino machine and fresh fruit :-).

Adam C

23 de feb. de 2013

I own a 2006 CRV. I recently needed a number of service items taken care of At a mileage interval. I checked with Front Range Honda and Freedom Honda. I found Front Range to be less expensive, and I had used Front Range for years and trusted them already anyway. Just FYI, check prices against Front Range.

Educated Consumer

14 de feb. de 2013

My experience began in October of 2012. I was looking to get rid of my Corvette and my Impala for 1 car/suv in order to bring my monthly costs down. My sales agent was great( Angel). He made sure I need the different benefits of each vehicle and led me towards things I wanted, not things he wanted to sell me. He is where all of the good ends. Kind of Ironic with his name being Angel... anyhow... I told him what I was look at as far as a cost. He would go back to his sales manager(Rob) and bring back numbers. It got so bad that I told Angel, if this guy Rob insults me again with what Rob thought was a clever play on numbers I would be leaving right away. After I finally finished the games and I got to my numbers that I wanted, I was happy and ready to go. So we had agreed upon numbers and I was just waiting the next couple of days to see which bank we were going to go with. I was assured that my APRs would be our agreed upon number or lower. When I returned to sign papers, the numbers had changed. My monthly cost was the same, so I was not upset with that, but the APR went up significantly. Not only that, but I was also told that my financial institution told Freedom Honda that I would not be allowed to finish the deal without purchasing a service warranty. Although I was still in my monthly cost that I wanted, I didn't feel right about being "forced" to purchase a warranty that I don't believe in. After about a week or so I called my institution and I asked them about the warranty and they told me that they would never make a stipulation as such. With this new found information, I found myself highly upset for being lied to. I then began playing phone tag with Freedom Honda's sales manager ROB, and one of their finance guys Oscar. Rob would promise to call me back several times and never did. When I spoke to Oscar about Rob's lack of reliability, Oscar got an attitude with me and tried hanging up on me several times, making sure to never give me an answer on any questions that I would ask him. I finally called and spoke to Rob again and he tried to flip the story around on me. He told me that he spoke with me about this deal and that I agreed on the deal after speaking with him back in October. The fact is I never spoke with him about the warranty up until this December time frame. I had only spoken about the warranty with Eric in finance. So I was upset that he tried to cover up yet another lie with another lie. After finally getting an answer to my question(can I cancel over the phone or do I have to come in to cancel?) I went down to the dealership to sign the papers stating that I wanted to cancel. The next issue was a referral check that was promised by Rob, but I never received. Rob commenced in the promises of calling me back and never doing so, after finally telling me that my check was in the mail and would reach me within two weeks. That was December, It is now Valentine's Day and I never saw a check. Due to an accident, I unfortunately popped a tire on my SUV. I called to see if there were any Warranties on my tires and I was told no. I inquired about a Tow truck and I was told it would be free if I bought the tire from Freedom Honda by a lady in the service department. I again called Rob to see if the referral credit could be placed towards the purchase of a tire. He said he'd check and call me back shortly. I let him know that this was of great importance, which I would hope he would have known already. He assures that he'll call me back. He never did. I called him back and he promised to call me back in five minutes. He never called me back. I had my SUV towed to Freedom Honda. I entered and began speaking with Mark in the service area. When I told him that I was assured a free Tow, he looked at me as if I was lying and gave me the impression that this was impossible.

romoanaya

28 de ene. de 2013

Not the best experience I must say, I've had a lot of issues with this dealership, but in the end they did get me taken care of.

brucemcdonald

17 de dic. de 2012

We felt that Bill was very knowledgeable about the Honda Pilot,he spent time tellingus about the different aspects of the car, even helping to program in our bluetooth.We liked that he was not high pressure, but informative and helpful.We would recommend him and the dealership.

dand671

12 de dic. de 2012

Brian and Dan were awesome. I had a rough customer experience to begin with, but Mr Moran was able to correct the flaws by physically picking up my vehicle at my workplace, and detailing my used civic inside and out, as well changing out the oil. What basically should have been done in the first place. Thanks Mr Moran!

Evony's Honda

23 de nov. de 2012

You guys are awesome! I love my new Civic! Everyone was friendly, knowledgeable, and efficient! I recommend that everyone shopping for a Honda should visit Freedom Honda!

saluki100

23 de oct. de 2012

Looked at vehicle with salesperson. Salesperson was knowledgeable and helpful. When it came to looking at the numbers the Sales Manager chose to take over from the sales person. I asked multiple times for the price of the vehicle and each time was dismissed. They collected a lot of info about me and my trade but refused to give me a number for my trade and when I finally did receive a price for the vehicle I was looking at they quoted me a price that was more than 1,000 dollars more than their price listed on their website (I researched that later). Something is wrong here, it just feels so sleazy and full of trickery that it makes it next to impossible to believe or trust anyone at this dealerships used car sales. I'll pass there are just too many sources that are honest to waste ones time at this type of dealership.

Debbie

16 de sep. de 2012

Bought a Honda Pilot a few months ago from them. Went with the internet dept. (Ray Harris). We had a really great experience there, they were NOT pushy at all like you normally experience at car dealerships.

justme_co

10 de sep. de 2012

We saw a vehicle that we liked. Spoke to a salesman about, took a test drive and liked it. Sat down to talk numbers and was told that we needed to wait till monday so that their finance people could look at the deal. I asked what the value of my trade was and was shocked to find that it was about half what it is worth. Did some research online on the vehicle that i was looking at to find their internet price was almost 3k cheaper. Talked to the salesman on Monday (after i had to call after he said he would by a certain time) on regards to this. Inquired about trade in value again was told that it was only worth about half of what NADA values it at. Was told that they didnt have the vehicle there to meet my needs and they had up to 30 days before the loan approval expired. My advice... research their cars before you go and look. I wouldnt recommend them to anyone..

rosecarbuyer

10 de may. de 2012

Great experience. Costco member pricing made it easier. They didn't hassle me and I got a great Pilot below invoice (hope that doesn't hurt their business). Ray was VERY easy and great to work with.

tcovert40

11 de feb. de 2012

I leased a new civic back in November. The sales experience was great as mandated by the corporate office. As part of the deal, Freedom was to purchase my '05 hybrid. However, the check was stolen and cashed before I received it. Freedom will not pay me, because they don't want to be out the money. They aren't out the money! I am out the money. The general manager, Bret, has never returned my calls or even come out to see me when I stopped by the dealership. He sends out other managers with no authority! Now, they just ignore me...The conclusion is that Freedom takes care of the customer when you are buying or leasing car from them. If they owe you money, watch out!

NewCar

19 de ene. de 2012

I just went through the entire process of purchasing the top of the line Honda Accord ELX with Navigation. After spending all several hours last night, and going back today to learn how to use my car, I ended up getting no car at because what they told me, was untrue about the car. If you have an iphone 4S, your car will not uploan contacts leaving all of that technology to waiste. The general sale manager would not even take his time to talk to me. What they did do right was not charge me for the 43 miles I added to the car, and refund my money I spent in the service department. Be very careful... I bought all weather floor mats, and was shocked to see they would charge me $23 to install those mats. The dealership may be all new and look great from the outside, but it seems that they do not have information on how their cars work. I adorded my sales guy, but I am very disappointed to have waisted all of my time.

Qtmamaof6

2 de dic. de 2011

We were treated wonderfully, got a great deal on a used Honda Odyssey, and love our car! Michael was so great at helping us find the perfect car for our family. He was so friendly and helpful! We tell everyone now to go to Freedom Honda! You won't be dissapointed!

beckym

1 de dic. de 2011

The service we recieved today was outstanding!!! Not only our salesman but many other employes did everything they could to get us approved for a car. all the long and hard work piad off tramendously!! I love my new car and we recamend freedom honda to anyone. Thanks freedom honda

A car driver

13 de nov. de 2011

Actually,I went there to buy a used car. But sales man i met in there(Freedom Honda) was so kind and meticulous. So i bought a new Honda CR-V because of his kindness and full knowledge(about car and finance) of everything to sell cars. But his boss, manager made me down little. Anyway, Sales man in Freedom Honda, Colorado Springs give us(me and my wife)good impression and sell us a new car. And i am very satisfied with my new car(CR-V) now. Thanks,