PAW37

23 de sep. de 2016

Was assured day before I would be in an out if I waited to bring my car in 'tomorrow morning' arrived at 7am and informed by Josh Cleveland there's a 2 hour wait. What kind of service advisor arranges a 2 hour wait at opening after assurances were made?

Tawnijones

23 de sep. de 2016

Domenic Lasala was the gentlemen that took care of me and my needs for a new vehicle. He Was very welcoming and I won't lie walking into a dealership can be very intimidating, and it was at first. But once domenic started his deed I can honestly say Gaudin ford is an incredible dealership and I feel that dealing with them isn't a mission in the least. It's a pleasure.

digglesb

13 de sep. de 2016

I had leased a 2014 Ford Escape in September 2014 from a dealership in NH. Two years into my lease, I was close to going over my mileage allowance. Domenic went over my options and it was better for me to turn in my car and get another one. Within a few hours, my old lease was closed out and I was driving away in a brand new 2017 Ford Escape. Domenic and Eduardo in Finance made everything very easy and it was a great experience. I highly recommend Domenic, Eduardo, and Gaudin Ford!

RDH

22 de ago. de 2016

Knowing how service departments can take forever we called to schedule an appointment for a simple dead battery and leave the vehicle until it was ready for pick up. The service person that answered the phone directed us to simply bring it to the "quick lane" and we would be in and out. Following the misguided direction upon arrival we were told it would be a THREE hour wait!!! I asked for a service manager to call me regarding and they were too busy to phone me. Not the first time we've had issues with this dealership as another time we were told two days for repair and we picked up the vehicle two weeks later. I highly recommend using another dealership for all repairs!!!

charlie

22 de ago. de 2016

I have purchased 9 new vehicles in the past from Gaudin Ford. I have had one salesman for every transaction Domenic Lasala. He goes out of his way to satisfy your every need and answer every question you have. He's the most professional salesman I have ever had the pleasure to deal with. The others that work with Domenic go out of there way to help you in every way possible with no Hassel . They all helped me to make my experience positive. I recently purchased a f 350. I called Domenic to let him know what I was looking for. He had the truck waiting up front of the dealership for me to view. He went thru the vehicles options and pricing with me . I was able to purchase my vehicle with a trade in ,complete all the paperwork and drove off the lot in less then 2 hours. The dealership is very clean and modern. The service area has always been fast and friendly. I have purchased vehicles from other dealerships , they do not compare to Gaudin Ford. Thank you all so much for your outstanding service.

Grman22

26 de jul. de 2016

The team at Gaudin Ford is exceptional. If you want a simple, relaxed, easy going and no stress buying experience - then go see Domenic LaSala. This is the second vehicle we leased from Domenic, and he could not have made it easier each time. No pressure, a lot of information exchanged via email before even going to the dealership - then once there, pretty much all we had to do is sign the paperwork. Jacob Medrano, the Finance Manager, was the same way - no pressure, went over everything as agreed - and then out the door. They both made personal follow-ups after the sale which means a lot. We have also used the Quick Lube Service Department at Gaudin for all routine maintenance, and the same pleasant, professional experience holds true.

Yesnick's Explorer

11 de jul. de 2016

My husband and I are delighted with our new Ford Explorer! However, we agreed that Domenic made this purchase a "wonderful" experience. He was attentive to our limited time, he explained all the new gadgets in our new SUV and ensured we understood all details from start to finish. The last car was leased elsewhere and we spent over six hours waiting for service from financing, we know better now, we'll stick with Domenic for all future cars! Additionally, we're so pleased with services provided to us by Domenic, Kenny and the entire Ford Dealer Team that we're recommending you to all of our family, friends and driving school students! Thanks for making this deal worth our time...

mauitou

6 de jul. de 2016

Went there a little over a week ago and found a truck that I was very interested. Sales rep said if I sign the contracts tonight the truck would be locked in. I needed a co signer which I got and was told it would be ready for pick up today. This morning I get a call that the truck was sold from under me, even with contracts signed. At this point they tried to sell us another truck that doubled the price to $50,000. I asked for rough numbers to see what payments would look like, at which point I declined the transaction. About an hour later my mother gets a call from a finance company that they ran our credit yet another time, asking if we were at the dealership to sign the loan papers. We called the dealership, got the run around. He said we approved them running our credit again, which we did not because we declined the sale.

Shoegirl

6 de jul. de 2016

I had a 2009 VW out of warranty with a very high interest rate. I had decided to go to Ford to see what my options were; not only did I have the most relaxing and hassle free experience, I was able to purchase a 2016 Ford Fusion. Dominic Lasala found me the perfect vehicle, very low interest rate, and a huge discount on the price due to the Memorial Day weekend sale. After purchasing he called me twice to thank me for my business and to see if I was still satisfied with my vehicle. Dominic Lasala and his manager Kem were a pleasure to work with; he really does take care of his customers and listens to what I had to say. I now absolutely love Gaudin Ford.

Merlotcarguy

4 de jul. de 2016

Bought a 2016 Ford Explorer over Memorial Day. Salesman have to do the back and forth and really don't have any authority for bargaining. I get the well we can do that or this.....but the process was not easy, long, and we paid more than probably we should have. We almost left based on the back and forth which would not have been good since we came in to buy that day. On one of the trips back we asked for tinting and it showed up later on the invoice that we were paying for it at only $200. Later after purchase there were some issues where we noticed on auto pay that we had some money deducted on a lease trade in that they were supposed to handle--we survived that and received our cash back but when my girlfriend called the salesman after the purchase he replied it's not in my "job title". Then.....I get the Ford Motor Company survey code in the mail and find out someone completed it for us....how interesting is that? I will probably be hesitant going in there again although, to be fair we love the Explorer and its a solid suv. The vehicle sold us not the dealership.

Joanna Almenares

1 de jul. de 2016

I had i great experience at Gaudin ford dealership.The guys where very nice down to earth and professional, they got a great deal for me and manage it on the best way possible, The sales consultant Victor Cardenas was very nice, he spend the time to explain to me the things i need it to know about the car i was baying and make me feel very comfortable and welcome.

Danielle

20 de jun. de 2016

We went into look at new and used Ford Edge's for our daughter. Dominic showed us what was available and we took a test drive. He provided pricing on our two favorites and we made the decision. There was no back and forth, he provided his best price and we moved forward. The whole experience was simple. Our daughter now has her dream car!

thecrimsonrose85

20 de jun. de 2016

Dominic LaSala is the most efficient, none pushy salesman I have had the pleasure of working with. I am a single female and Dominic and his team make the process easy, efficient and made me feel totally comfortable and I was particularly skeptical after having a bad experience with another dealer locally. I love my new Ford and I couldn't have asked for a better experience.

MikeyBoyLV

15 de jun. de 2016

The customer service at Gaudin Ford was horrendous. After I got the vehicle and noticed an issue and brought it in. I was assured that the issue was going to be resolved once I got the vehicle back. Not only the issue was not resolved, but upon inspection of the vehicle the service department didn't even try to fix the issue. Sergio Correa and Frank Mooradian were the only people willing to resolve my issue. I concluded this opinion based upon the report that they had tested the component and fixed the issue that I was having. If they had done that then obviously they would have experienced the issue and known that it was in fact defective. I had brought it back to them twice with them assuring me twice that the issue would be resolved. I had to contact Ford directly for them to actually do the work they were supposed to do in the first place. If they had done their job they would have realized what the cause of the issue was, instead of just saying they fixed it when in reality they did not even look at it. I cannot comprehend what would bring on such disrespect and such dishonesty. Even if they ignore the fact that Ive bought 3 Ford vehicles, I still bought a new 2016 Escape SE and they should have treated me with more respect that what they gave me. They had the audacity to lie to my face and tell me they resolved the issue when clearly they didn't even know what the issue was. The Sync 3 is not compatible with my apple products. The car has 2 USB ports, and thus I plan to utilize both ports. When I plug in my iPod to charge and my iPhone to listen to music the sync system decides to not work. This is absolutely unacceptable. Technology in this day and age is expected to be backwards compatible with any major consumer product. I find that because this issue the sync system is not at its greatest potential and because of this I have to reevaluate if Ford is really on the cutting edge. Ford likes to talk about their innovation and how they incorporate new technology in their vehicles, when in reality the technology is flawed. What baffles me the most is how Ford will install two USB ports and expect them not to be utilized to their fullest capacity.

Bobbie

10 de jun. de 2016

On 6/10/2016 I went to the service department because my A/C went out in my car. It was 115 outside when I arrived I was hot to say the least. Kathryn noticing my flushed face started off by getting me a cold water. On 6/11/2016 I was traveling to California to take my son to Camp. I want to thank Kathryn Parman and the service team for quickly fixing my A/C. The service department was very busy and said it would be Monday before my car could be looked out. I explained my situation and Kathryn and the team took care of me on the spot. I truly appreciate the service I received. Thank you for the great service! Good People are hard to find and you have an amazing caring team. Thank you again. Bobbie

slatinj123

6 de may. de 2016

I will never purchase, lease or have my Ford Explorer serviced at Gaudin Ford. Their cashier wasblatantly rude; they promised to have my Explorer 5,000 mile inspection ready no later than 45 minutes;I waited for almost 1 1/2 hours and missed my doctors appointment.

B rowbotham

3 de may. de 2016

our sales person Chris handled everything perfectly and was very efficient. we will definitely highly recommend Gaudin FORD and Chris Rashbaum to everyone! we love our 2016 Explorer.

david0263

3 de may. de 2016

A refreshing car buying experience. Worked with me on phone and via email to narrow decision. Confident enough to quote via email. Built trust knowing that they were not afraid to be open on pricing. Salesman Domenic was a rare professional find. Sure he wanted to sell me a car, trial-closed along the way, asked for the order, and he did so with respect, listening, and honesty...as I said...refreshing! Interaction with Kem the manager was very brief and professional as well. Speaking so highly of his team and not speaking down the competition was professional and respected. Typically bring my vehicles to 3rd parties for service but will give Gaudin's Service team the opportunity to earn my business on quality and caring as price is down my list of priorities when customer service is involved.

Myford

29 de abr. de 2016

If you want a great experience at a ford dealership go to Gaudin ford and ask for Chris Rashbaum. I got a f150 and my girlfriend got a focus . He worked with us on the number we wanted in both vehicles and we left feeling like a member of the family. When it's time for a new truck I'm going to Gaudin and going to see Chris

regina

27 de abr. de 2016

I went with the intention to know if I could change my car for something better , safer and more economical than I had, the person who attended me was wonderful Federico Carrillo , I always listen , explain my doubts, very helpful if I needed something more , maintained respect for my desicion , showed the car I chose and explain its operation. He was very nice . I recommend if you ever go to Gaudin Ford make an appointment with this person

Bill E. 2005 Merc Sable

21 de abr. de 2016

Took my car in for repairs on 3-11-16. Tony Irigoyen, asst. body parts mgr. greeted me and we discussed repairs, time needed etc. Throughout the entire process, from the time I dropped off the car until it was finished, Tony kept me informed as to the progress. The car was repaired properly, and looks great. When the car was finished , again Tony greeted me personally and went over the repairs. He even asked the shop to save me some paint for touchup. Gaudin Ford, Wonderful dealership and wonderful repair shop. Thanks again, Tony. P.S. I was referred by AAA Insurance.. I have written to them also regarding my excellent experience.

Nordiegyrl

2 de abr. de 2016

Great dealership! Super friendly sales staff. My salesman was very knowledgeable and non-pressure. He made sure I had coffee and water and it was a super easy transaction. The finance guy was super fast too! I would highly recommend these guys if you are looking for a new or use vehicle.

Jpat123

26 de mar. de 2016

Zoran was my car salesman when I showed up to Gaudin Ford, I have never dealt with a more professional and experienced salesman. I was very pleased when he was able to get me a better deal then expected on the vehicle I purchased.I would recommend this salesman to looking for an amazing deal.

Bajajoe

11 de mar. de 2016

I would like to say that Gaudin Fords body shop manager Tony took great care of my 1997 Mercury Grand Marquis that was hit in passenger door. I was worried that the car was too old to find new parts but Tony was able to locate and repair perfectly. I hope I won't need to visit the body shop again, but if I do it will be Gaudin Ford and Tony. Thank You, Joe Kelly

marygrace

2 de mar. de 2016

Domenic was very helpful. Took the time to help me find the perfect car for me. Thankful Domenic was my salesman. Very nice, professional and accommodating.

Amanda M.

25 de feb. de 2016

Gaudin Ford is a great place to buy or lease a vehicle. The process was easy and enjoyable. Domenic goes out of his way to get the best deals for his clients! I am very happy with my new Ford! Thank you Domenic!

lvaclarinet

15 de feb. de 2016

Paying a deductible a second time that should have been completed in September 2015 in addition to having had multiple issues with their lack of comprehensive or accurate "multipoint inspections". On 9/10/15 I took my Fiesta in for service and received "Tires good at this time", I received the same tire rating during my oil change on 12/11/15. I took my car in to fill up tires on 12/17 and Hector in the Quick Lane mentioned that my tires were bad and were dry rot. Today, 2/15 my car was taken in for service and I received "Tires good at this time". My tires are NOT good at this time. It took speaking with a non mechanic/technician, Lisa, about a separate issue before anyone actually looked at my tires and saw the bad condition they are in. Clearly, no one in Service actually provides service or does their job since it took non-mechanics to bring up an issue that should have been seen in these "multi point inspections". Gaudin Ford has a sketchy and haphazard "service" department which is why my car had to be brought in for service today and I had to pay another deductible because it was not done the first time in September.In conclusion, STAY AWAY.

Krislynm

10 de feb. de 2016

Words can't express how wonderful Terry is, not just as a salesmen but a person. He walked me through the entire purchasing process with integrity, patience, and honor. And went above and beyond to drop off something at my work, with out question. Truly, this man is someone I would refer to anyone.

Bruce

3 de feb. de 2016

Gaudin Ford had a Previously Owned 2012 Nissan Altima listed, which was the car that my wife wanted. Domenic Lasala was the consultant that assisted me. I had previously checked on an almost identical car at another Dealership, however the experience wasn't good. With Domenic Lasala at Gaudin Ford, it was a totally positive experience. I told him my budget and he worked with it. This is the way to buy a car. There was no high pressure sales going on.

Steven_Winters

1 de feb. de 2016

I found the pre-owed vehicle I wanted in an online search, then contacted the dealer through the website, and heard back from Domenic Lasala in sales promptly. We scheduled an appointment, and also confirmed what my trade-in would be worth before I even drove out, the vehicle purchased was a 2013 Ford Escape, in practically new condition, the test drive confirmed my expectations, followed by super fast paperwork/financing processing, this was the easiest time I've ever had trading in a vehicle towards a new one.

skip

29 de ene. de 2016

We have purchased several vehicles from Domenic and Gaudin over the past few years. Always treated with respect, no hassle and great pricing. We'll be back!

jdowner

6 de dic. de 2015

This is the 2nd new car we bought this year and came back because of the excellent service we received from Mr. Lasala. We have been telling all of our friends and family what a great help he is and how Gaudin Ford is the best in town.

Koskers1232

4 de dic. de 2015

I have bought a few new cars in the last couple years from Gaudin Ford and I cannot express how helpful, and professional Ramiro Alvarez was with both me and my wife, I have also recommended people to him and they were blown away by the service he provided and purchased cars as well. And also the finance department being so helpful, everyone truely has a great attitude.

Destiny H

3 de dic. de 2015

I bought an SUV at Gaudin Ford and Dominic Lasala helped me!! He made the process go so smoothly. I was in and out of the dealership in no time. Dominic made me feel very comfortable and answered any questions I had. EVERYONE LOOKING FOR A VEHICLE SHOULD ASK FOR DOMINIC !!!!

Poorservicegaudin

10 de nov. de 2015

Very poor service . They are always backed up on service department. I'm driving my truck that can't go over 40 mph . And they told me I'm okay to drive it

merg17

7 de nov. de 2015

Dominic was professional and helpful. He did not waste my time. They accepted my first offer with out any hard sell. Everything has gone smoothly.

HappyCustomer

5 de nov. de 2015

I just bought a Ford Fusion at Gaudin Ford about 10 days ago. Alejandra and Rachelle, the customer service representatives that assisted me did an excellent job. They were very knowledgeable about the car, and assisted me greatly every step of the way. I had some tough questions about how the car works because it's a hybrid, and it has new technology. They continued to help me throughout the process of me getting adjusted to how the car works, and the detailed paperwork. The Ford Fusion is like a dream to drive. It's got everything you could want a car to have. These new cars are so much more interactive in assisting, and making sure of a good driving experience. I would highly recommend Gaudin Ford to anyone who likes five star customer service, and excellent automobiles.

flavius04

3 de nov. de 2015

Domenic Lasala is an awesome and excellent sale person. He is dedicated , determined and most of all dependable. Mr. Lasala will not pressure you just to make a sell , he is consider of his customers financial status and does everything possible to help the customer get their vehicle of choice. I would recommended Mr. Lasala to potential customers because he is an excellent asset to Gaudin Ford dealership and they could use many more sale persons like Mr. Domenic Lasala. Thanks for a job well done and outstanding customer service!

Angie

2 de nov. de 2015

Chandler Carter was the nicest, most helpful young man to ever buy a car from. He is definately not the "sleezy" salesman type! He did everything in his power to get me into the truck I wanted at the payment I wanted! Everyone at Gaudin Ford takes great effort in making your car buying experience one of the best you could have! I love my new truck! I can't ever say enough nice things about Chandler & the entire Gaudin family! I will definately reccommend Gaudin to everyone I know who is looking to buy a vehicle! Thank you Chandler & the entire Gaudin family!

Retired Teacher

6 de oct. de 2015

Domenic Lasala stayed late to accommodate our time schedule and provided one of the best buying experiences we have ever encountered from a car dealership. He was very professional, knowledgeable, and thorough when explaining all the features of our new vehicle. Overall, one of the best salesman we have ever dealt with.

Murka

1 de oct. de 2015

Domenic Lasala greeted us as we pulled into Gaudin Ford. He was very polite and professional. We weren't sure what kind of car we were going to get, but after talking with Domenic for a little, he showed us some cars that may be of interest. We came across the new Fiesta, and really felt it would be a great fit for us. Domenic knew everything about the car, and answered every single question i had without delay, very knowledgeable about the products at ford. Whenever it is time to get a new car, i will definitely be going to Domenic Lasala again.

clmkll5050

16 de sep. de 2015

I own a driving school and has purchased several cars from Domenic. He knows the type of vehicle, color equipment needed and will provide that vehicle for me before I arrive. He makes certain I am satisfied with the transaction before I leave. I have spent most of the whole day at dealerships before I met Domenic. He completes the sale within a fraction of the time. I will only do business with Domenic Lasala and will highly recommend him as a top salesman.

Livin The Dream General Contracting

14 de sep. de 2015

I have bought and sold over 125 personal vehicles. Now in business and self employed, I needed a work truck. I did my research online and locally, went to one of the other dealers in town and was lied to, got the run around and they quoted me more than sticker.... I knew it was time to go back to Gaudin and Dominic has always been honest and fair. I only went elsewhere because they had the color I wanted, my mistake and never again. Back to my review of Gaudin, great people, friendly and easy to work with. If it was not a holiday weekend, I would have been done much sooner but hey, anytime you go on a sale/holiday weekend, you know what you are getting into. I highly recommend Gaudin and especially Dominic for anything you need, you can rest easy knowing he will be honest and they will not take advantage of you. I will be looking for another truck in a few months and will be going back, Also recommending my dad and brother in law for new vehicles.

focusfamily

5 de sep. de 2015

Domenic helped us the first time 2 years ago, we were so impressed we had to come back. He had been away for a couple of days and we were really excited to buy a new car but we knew we had to wait for Domenic. He is worth it! What a great experience Domenic made the purchase enjoyable, he advocated for us so we never felt pressured or stressed. That kind of customer service is rare in general. When you consider the financial and emotional investment of buying a new car, things can become a bit overwhelming. Not with Domenic. We had a great time buying our car. It is exciting and rewarding as it should be. I will continue to recommend Domenic to everyone. Thank you for listening to our needs and working with our limited budget and not making it about you or any other agenda. You are a gentleman and we are two lucky ladies for knowing you!

lincon2010

1 de sep. de 2015

It was very fast throughout the process to buy my car, with the help of.Victor Cardenas and Moses Martinez a few months later I take my daughter to buy her car there with the help of Victor he"s the best

vitinan

27 de ago. de 2015

I would like to express my gratitude for the work done by the sales manager Mr Ramiro Alvarez, who God a most excellent attention to my son, daughter and me in particular for the assistance and purchase of a Ford F-150 sport truck, the which we on the day we ayer.Es commendable and very good vibe in Gaudin Ford as exemplary people have to work with such a high performance, both in his capacity as its kindness, thanks and thanks to Ramiro Alvarez Gaudin Ford. Victor M Rodriguez.

PandaLuvr4000

31 de jul. de 2015

From my very first encounter with Tanner Marroquin, I knew he had my best interest in mind. He took into account what my needs and wants were in a car and made them into my dream car. His extensive knowledge of the workings of car, from its engine to the paint job, is easily visible and he used that knowledge to help create the perfect car for me. If there was something I was unsure about, he made it clear I could come to him with any questions and I did and he always knew the answer or quickly helped find the answer. Tanner's work ethic is a rarity. He cares for your car searching/buying experience as if it's him getting the car. He is sincere with what he says (a rarity definitely in the car salesmen world) and always has your best interest at hand. If you choose to work with anyone besides Tanner, then I feel sorry for you because you're not going to be treated as well as I was. Tanner is by far the best salesman I have ever worked with and he will be the best for you, too.

holmes.samantha

30 de jul. de 2015

I brought in my used vehicle to be serviced through my warranty the service department was incredibly helpful, kind and efficient. I was explained about my warranty and car issues one on one and talked to as a person. He explained it until I officially understood. I was then called to discuss a trade in option for my vehicle Sean was very patient. Ford was able to accept my trade in and get me into a brand new 2015 Ford Focus and lower my interest rate from 23% to just 3.9% INCREDIBLE!!! I am so grateful for everything they have done for me they came through for me. I will definitely be a repeat customer in the future. THANK YOU GAUDIN FORD!!!

Alice71

17 de jul. de 2015

Very friendly & Fast service. This is my 3rd car buying from this dealer with the same sales person. Would buy again in the future. I Can trust them. Service is also fast & easy.

cbarishman

9 de jul. de 2015

This was an amazing and overly simple experience. I had been all over the Las Vegas Valley and could not find what I wanted. I had some horrible dealings with all dealerships and used lots. Domenic Lasala made my car buying experience a pleasurably one.

Layne1

2 de jul. de 2015

I was searching for a 2015 Mustang for a friend, when I saw that Gaudin Ford had one that was close to what we were searching for. We live in Phoenix, so it would've meant a road trip, but we were willing to do so for the right car! Junior Daher reached out to me via email and followed up a few more times to make sure our friend didn't miss out! While we ended up not buying from Gaudin Ford, Junior's excellent customer service speaks volumes about how great of a sales person he is! Gaudin Ford is lucky to have such an amazing employee!

Equalizer

24 de jun. de 2015

I went to purchase a vehicle they had advertised, in the newspaper, for a price they stated was reduced from its prior selling price. They refused to honor it though I offered them the asking price in cash. I am considering pursuing a legal action against them for false advertisement, deceptive practice and specific performance. The add ran even after they told me it was a mistake.

Family

18 de jun. de 2015

We have been dealing with Gaudin Ford located on Sahara ave since 2000 and have always found them to be honest and upfront. When the moved to their new location on the other side of the las Vegas valley Roy Horn way we followed them since we did not wish to deal with any other company...... Mr. Sergio Correa, Mr. Frank Mooradian, Mr. Eduardo Wilson. are for us loyal and outstanding staff members. I have told this to the general Staff manager M.r Brad Cambridge. Last but not least is the front desk young lady by the name of Brooke she is such a pleasant individual.

jmc58

16 de jun. de 2015

Chandler Carter give me the best assistance and undivided attention that made me want to buy a car.AND I DID!GREAT EXPERIENCE AT GAUDIN

Krebs29 model a

15 de jun. de 2015

The salesman( Victor Cardenas ) was very knowledgeable about the specific vehicle that we wanted. He was on the ball at all times with our financing needs and answered all questions we had prior and after the purchase of our new Ford Edge. We had an awesome day at Gaudin Ford!

Kjstanle

13 de jun. de 2015

Domenic Lasala is an excellent sales person. His knowledge of the Ford product is immense, and his helpful and pleasant attitude is welcoming. We will not buy a car from anyone else!

Swimfast007

11 de jun. de 2015

George Zenner was by far the most helpful sales associate I have ever dealt with in purchasing a vehicle. His insights and guidance into purchasing my new 2015 Mustang were beyond helpful.I was in and out quickly. If anyone is thinking of a new Ford, I recommend George Zenner! He understood my budget and what I was looking for in a new car.

JtDre

11 de jun. de 2015

Steve Nohrden was awesome made the deal come together quick and painless. Great guy to get any deal done. I'd recommend to anyone! Everyone was awesome!

Atheana

8 de jun. de 2015

This was my first time buying a vehicle and Ramiro Alvarez was extremely helpful! He was very patient and sweet with me. Even as I kept changing my mind about what I wanted Ramiro Alvarez still worked with me. I can't explain how grateful and relieved I felt that I can find a trustworthy sales and leasing consultant. Thank you so much! :D

tdre27

8 de jun. de 2015

Long story short we were ready to walk out of Gaudin Ford because of an inexperienced salesman with a very bad attitude. The manager brought over Steve and he was wonderful to deal with. He made sure the used car we purchased for our son in the military, was near perfection!

The house mechanic

4 de jun. de 2015

I had a very Bad experience at another Ford dealer in town, I won't say the name (Friendly).I went to Gaudin and Domenic gave me a great deal. No fooling around, no bait and switch, and no changing the price four times. In all, just a great truck buying experience.

the great guy

3 de jun. de 2015

I am so happy to rate Nick an excellent rating. I am supposed to see other dealership to shop around but because of his expertise I decided to buy my new car with him as my sales consultant. He knows the answer to every question I have. Very professional, polite and offered me right away a bottle of water to keep me cool.

normlafave

1 de jun. de 2015

My vehicle was a special order and during the process Dom kept me apprised of the delivery date. The sales and finance was seamless and I would highly recommend Gaudin and Dominic for your next vehicle.

DanLake84

31 de may. de 2015

I bought a used car from her. I went to other places in the past that wasn't so good. So I was kind nervous of going back to a dealer. But she was amazing, she made me feel like I matter and I love my car. Thank you Rachelle

Favio Salgado

30 de may. de 2015

Fred Carrillo was excellent in helping us get exactly what we needed , our pickup F150 he made our buying process easy and helped us get our best option with our price point. we will highly recommend Mr. Carrillo as a excellent sales person. Thank You Gaudin Ford for have such excellent sales person.

kmiller_7

30 de may. de 2015

I recently purchased a 2013 Ford Fiesta and had a wonderful day at Gaudin Ford. It was Memorial Day Weekend and they had a barbecue for hot dogs and burgers. The staff was incredibly friendly and I seriously couldn't have asked for better help from everyone there. The sales person Domenic Lasala was also extremely helpful. Helped me find exactly what I was looking for. Listened to me well enough that he was able to show me exactly what I wanted to get! If I were to get a second car, I would definitely return to Gaudin Ford to purchase!

dha171983

29 de may. de 2015

Gaudin ford was a great experience, they made the car buying process easy and fun. Jose Lopez was a great sales men. He understood my price point and worked to get me a fair price on the car.

TruckGuy GM

29 de may. de 2015

I went to buy a pick-up truck, and after looking at other dealerships, the main reason I choose Gaudin Ford was because of the sale person Domenic Lasala. Domenic was very helpful and knowledgeable of the F-150 and he worked very hard to help me find the exact truck that I was looking for. He was extremely professional and he made the truck buying experience an enjoyable one. After experiencing such a positive experience, I can assure you that Gauidin Ford, thanks to Domenic will be getting all of my future business.

joed1

29 de may. de 2015

Greg was very helpful and patient with me in picking a new car. I will come back for my next car. Always Great customer service.

Mdimas

28 de may. de 2015

Quick and painless got a great deal on a new car Jose should me a couple of vehicles but when I saw the one I wanted we went for it and took home 2 hours later

dewyrightmyer

27 de may. de 2015

Gaudin Ford has one of the best reputations in Las Vegas. They have a great sales staff. Our salesman for our last two cars has been Ramiro Alvarez. He's a great guy, a wealth of knowledge about all the Ford cars & products and, he works his butt off to get his customers exactly what they are looking for at the price they want.

ConnMcCleary

26 de may. de 2015

I worked with Rodney to purchase a new 2015 Mustang. He provided me with all the information I requested, he was patient with my research, we worked out a fair price, and he was available and helpful when I had questions days after my purchase. I have never had such an easy car buying experience.I'd like to add that the Gaudin staff was very approachable and friendly. I was happy to find out about their onsite window tinting and customization services, both of which I used after my purchase.

leary,lois321

26 de may. de 2015

We are so impressed with our salesman ,Domenic LaSala . We knew we wanted to purchase a Taurus., D.,was professional, and diligent about keeping us updated, as to when the vehicle would be arriving. When the deal was completed, D. came out to the vehicle, and showed us how everything operated. We feel very confident that we can rely on him, for any situation that may arise. You are lucky to have him working for you. He is a great representative of you company. I will be recommending him to anybody that wants to purchase a Ford. Best Regards, Roger & Lois Leary

Newguywithatruck

24 de may. de 2015

The sales rep Chandler was a good honest guy. Be careful of the finance guys though. I verified the car came with CPO warranty and the guy tried to tell that the 2800 they were charging was to lock in the lower rate. Lol okay dude. I run a business and crunch numbers for a living. If I was dumber maybe that would have worked. I'm only giving a high rating because the salesman went out of his way. He even let me test drive it to my office to let my dog out. Just go through all the numbers carefully to make sure you're not getting charged for something you didn't want.

Trish

23 de may. de 2015

Best car buying experience I've ever had! Greg was completely into providing me the service and best price. It was effortless for me!

Jenny2015

22 de may. de 2015

The staff was very professional, polite, knowledgable and patient. We went back 3 times and test drove alot of cars, sometimes the same car 2 or 3 times. Our salesman RAMIRO remained patient and calm, never pushy like other dealers, and answered all of our questioned. It was one of the better car buying experiences my wife and I have had.

Mustang Power

21 de may. de 2015

Victor was a great help in assisting with the purchase of my 2015 Mustang. He was prompt and quick with little hassel. Victor respected my time and provided me with the additions I was adding within a timely manner. He set up the appointments and made sure it was completed as promised. Eveyone at the dealership is welcoming and always willing to assits! Thanks Gaudin Team!

dfr

20 de may. de 2015

I needed a car desperately---credit number also desperate. With the help of Steve and Jacob i am now the owner of a new Ford. The experience made me rethink my opinion of car salesmen. Professional, courteous and non-judgemental !!!! Customer Satisfaction ---EXCELLENT

JJ

20 de may. de 2015

Mike has been very helpful everytime we have purchased a vehicle. He is a great listener and def provides a very comforting experience and tends to your financial needs as well as what we want in our vehicles. We hope to see him again in the near future. Thank you do much Mike and FRANK. Frank has also helped us very much in the process. Both are GEMS !

John

20 de may. de 2015

After my wife spent several months deciding on a make and model, she settled on an Edge for her car. Contacting several dealerships via the internet, Steven Nohrden at Gaudin Ford won our business by having the right cat for us at the right time. Never pushy but always helpful.

vegasgrandma

20 de may. de 2015

I have bought my last 5 vehicles from Domenic at Gaudin Ford and he always makes it a pleasurable experience. He always gives me all of my options and this time a lease was best for me as he pointed out the benefits of the lease versus the purchase option. I have bought many vehicles before and dealing with Domenic has been by far the best experience by far!

LVHappyMom

20 de may. de 2015

Steven made the entire process of buying a car very easy and very enjoyable. I went into the dealership expecting to be 'charmed and connived' like I have many times during my many car purchases. I also expected to be in the dealership all day (as usual). What I discovered through this process was that not only did I get a straight truth shooter, I got a really great deal and the entire process was simple, sweet and short. Than you Steven for changing my mind about purchasing a car! You've got a lifelong loyalty!

AnnaC

20 de may. de 2015

I've lived in vegas for 36 years and have been to most of the dealerships here in town and I have to say that Gaudin Fords costumer service surpassed my expectations! Stratton Pang and Steven Nohrden got me into a 2014 Ford Focus with no stress or pressure. From the moment I walked in to the moment I drove off they made me feel comfortable with the decision of buying my first Ford.

hawkswin

18 de may. de 2015

I am shopping for an RV and a truck to pull the RV. Steve Nohrden seems to be an expert on both. Looks like i found the right person. Lucky me. He has been very helpful answering all my questions about the F-series trucks and what to look out for when matching an RV to the vehicle.

Lovemytransit

18 de may. de 2015

Tanner went above and beyond my expectations to find me the perfect vehicle for my business. He listened to all my needs and wants in a vehicle and found me a Transit Connect that totally fit without breaking my budget. He made my buying experience smooth and seamless, keeping in mind my ultimate goal of finding a functional vehicle withiny budget. I would recommend Tanner and Gaudin Ford to any friend, co-worker or stranger!

nicholevegas

18 de may. de 2015

Steven Nohrden at Gaudin Ford was a pleasure to buy a car from. He walked around the lot with me going from car to car to car to CAR. They have a huge selection, and not just Ford. ( I am the most indecisive person in the world, and I am very frugal ) When I told him what I could pay and offered a fair deal he accepted it. There was no game. His boss didn't come out and write a number down or sign a paper good for today only BS. He even said I could leave and think about it without pressure. He went with me to take my lease back to Honda and made the car buying experience the best I have ever had. The finance guy, Edwardo, was really quick and helpful deciding an extended warranty. There was also a tech guy who was great. I can not remember his name but he connected my Bluetooth and showed me all the features and how to work them. I love the Ford Focus I got and am excited to have it for a long time. I can call Steve anytime with any questions too. Highly recommend.

Rob_molloy83

18 de may. de 2015

I went to Gaudin Ford first when I started shopping for cars. Had awesome service from Jenna, not forced at all. Let her know exactly what I needed, and also that I would be shopping around. Got the run around from a few different dealers after I left Gaudin. Two days later I received an email from Jenna. She hadn't given up on trying to figure out how to help me get into a new vehicle that I needed. From start to finish, everybody at this dealership was more than helpful and patient. Got me exactly what I wanted! I'm recommending them to everybody that I know is looking for a new car.

RoxyRouge

17 de may. de 2015

He worked out all of the details for me ahead of time, so that when I went to the lot there was no stress. Only the fun of choosing the exact car that I wanted.

Mari-Kay

14 de may. de 2015

Here's a salesman who actually listens to what you want and then gets it for you! Energetic, professional and personable! Everyone here I dealt with is pleasant and professional.

J Dempsey

11 de may. de 2015

We've bought about six cars/trucks from Gaudin over the years the last four with Domenic. He was a fantastic salesman. He was awesome.

Shoegirl

29 de abr. de 2015

I have bought many cars before and I have to say that my experience with Domenic Lasala was by far the best. He listened to what I wanted and what my budget was and found me the perfect vehicle .Then he took over a half hour to show me how to use all the gadgets my car had. He called me twice in the two weeks after I bought the car to make sure everything was good with the car and that I knew how to work every thing. Very satisfying experience!

pat,easter2015

26 de abr. de 2015

Great service, they went above and beyond to assist, helpful, looking forward to doing business with them again. Would recommend all my friends and family. Great job everyone

S Ferguson

23 de abr. de 2015

I've bought a total of 6 cars in the past 20 years, and have gone to different dealerships all over Vegas perhaps half a dozen times more when I got that "new car itch". In my early 20's, I felt completely inadequate in the sales/negotiating process. From my late 20's to mid-30's, I was a bit more savvy, and used my background in lending to walk in with a bit of the upper hand. I definitely was always ready for a battle and prepped for war, if needed. And then, when I bought my last vehicle at Guadin Ford, I met Julio Lazo. I'll admit that when I saw this 20-something "kid", I might have had a small chuckle to myself knowing that he was going to be ill-equipped to negotiate with me. Fully expecting to be handed off to a more "seasoned" salesman (as often happened in my prior purchases", I was quite surprised to find his knowledge vast, customer service genuine, and even his smile sincere. Not at all what I had expected. As it turned out, I hadn't needed to prep for a battle. He came to the table with the best offer right from the start. I had done my own research and knew that it was a fair deal. Basically what I want to share is that if you want a fair price, a knowledgeable salesman, and sincere customer care...go see Julio Lazo at Gaudin Ford.

jlarios132

23 de abr. de 2015

It was my first time buying a new car, and I was nervous. I was really lucky that Fred was there because he was incredibly helpful and he took the time to answer all my questions (I had a LOT of questions). He didn't seem rushed and he seemed really interested in helping me out in my situation. I will definitely be recommending this dealership to my friends and family.

Shauna F

23 de abr. de 2015

I bought my car from Julio Lazo at Gaudin. Not only was he an awesome salesman who brought terms to the table that met my expectations, but his follow-up in the months and even years that followed really showed that he cares about his customers. I've recommended him time and again to family and friends, and am definitely going to him when my lease expires in a few months so that he can help me with my next vehicle purchase.

MustangJoe

23 de abr. de 2015

Steve gave us the best price. We wasted several hours shopping other dealerships but he was true to his word. The price he gave us was the best. He took great care of my wife and I. We bought a beautiful black 2015 Mustang. We have owned Chevys before but could not be more happy with our Ford Mustang. The finance manager, Jacob, was a pleasure. We were nervous going into finance even though Steve told us it would be easy and nothing like we feared. He was true to his word again. If you are considering Gaudin please call Steve. Great guy and great dealership. We are very happy!

poppabruin

23 de abr. de 2015

I worked with Dominic and Moses to purchase a 2014 F-150 recently. After picking out 2 models and then deciding they weren't quite right, I settled on a 2014 Limited F-150 and could't be happier.The entire process took two days, but not once did either Moses or Dominic pressure me or make me feel as though I was wasting their time. They treated me like family, and I am a customer for life.

jimbob123

22 de abr. de 2015

This was my first time going to Gaudin and I am glad that I did. As started looking for a car Fred came up to me and was very helpful. There was no question he didn't answer and it was as if he wanted me get leave with a great car for my family. Fred showed me a couple of models and told me all the positive and negative things of each so as to make sure I knew what type of car I wanted. I will definitely be coming back to Fred and Gaudin for my next car purchase.

Lisab123

22 de abr. de 2015

Tanner Marroquin was our salesman when I bought my son his mustang. From the beginning Tanner was kind, helpful and made the car buying experience such a pleasure. I would call Tanner with any questions that I had whether it was about service hours, the car in general, he would always answer my questions and never push me off to the department that handled whatever question I was asking, even after the sale of the vehicle was over, Tanner always returned a phone call or email the same day and would always help. I am an Executive Administrative Assistant for the Customer Service Manager at a large utility in Las Vegas and Tanner exemplifies the word service and is great for customer relations at Gaudin Ford. Lisa B

JRH

21 de abr. de 2015

I'm so happy I went to Domenic! He made everything easy and was available for all of the follow up questions I had for him. I especially appreciate the personal time he took to contact me after I bought my new Escape, to make sure I was truly happy. Customer service taken seriously!JRH

lukigrllv

20 de abr. de 2015

This was actually my 5th purchase through this dealership. Domenic is my go-to guy when I want a seamless experience that's hassle free and I end up with exactly what I want. He listens to what I'm looking for in a car, in payments and in buying experience and he delivers every single time. He doesn't try to sell me into something that doesn't make sense and he's straight with me throughout the entire process. I know I can always follow-up with any questions or concerns I might have and he is always willing to help. Larry Walsh in Maintenance picks up where Domenic leaves off and assists with any long-term maintenance and care. Buying cars used to be very intimidating and stressful for me....until I stepped into Gaudin Ford. These people truly care and it shows. I will never buy a car anywhere else. They have a customer for life! Ask for Domenic, he will totally change your perspective of the 'car salesman'!

Kelsie o

18 de abr. de 2015

About 6 months ago I purchased a f-150 from Sean! He was very sweet and tried to get me what I wanted and at what price I could afford! I'm in love with my truck and couldn't be happier! Thank you for everything!! :)

dkdr9900

18 de abr. de 2015

Thank you Sean Coon, Who says you cant have a great experience while buying a car. I found a car on the internet at Gaudin Ford Las Vegas and was interested in a test drive. After being greeted by a great friendly staff we were assisted by Sean Koon (sale person). Sean was very friendly and was extremely patient and willing to listen to our needs. Sean listened to our needs and instead of trying to sell us a new car, he found the car we needed in a pre-owned certified car. To our surprise we were able to drive two pre-owned off the lot. Sean worked hard and got the payment that was perfect. That not all. Sean has been available to answer our questions long after driving the cars off the lot. Great experience and comes highly recommended by my wife and me.

kristian c

9 de abr. de 2015

I bought my car from Domenic LaSala back in November and i couldnt be happier with my experience. Domenic is like no other salesman, he truly cares about you and your car buying experience. He made the process quick and painless and has checked in with me multiple times to see if i am still enjoying my car! thank you Domenic!

John592

8 de abr. de 2015

I recently purchased my car from Gaudin Ford. Domenic LaSala is the reason why I purchased my vehicle! He assisted me and answered all my questions while guiding me to the right car! Best experience! You should ask for Domenic!

SKEPTIC

8 de abr. de 2015

HAVING BEEN 15 YEARS SINCE WE LAST BOUGHT A VEHICLE, WE DID NOT KNOW WHAT TO EXPECT. TANNER DID EVERYTHING HE WAS ALLOWED TO DO TO HELP US. WHEN I STARTED MY RESEARCH ON LINE, HE WAS THE FIRST TO CONTACT ME WITH ALL THE INFORMATION I DESIRED. NUMEROUS OTHER DEALERSHIPS AND SALES PERSONNEL CONTACTED ME BUT WOULD NOT DIVULGE WHAT I NEEDED TO KNOW BEFORE GOING TO THE DEALERSHIP, ONCE WE GOT THERE, HE WAS PLEASANT AND KNOWLEDGEABLE AND WENT OUT OF HIS WAY TO ASSIST US. WE WOULD HIGHLY RECOMMEND HIM WHEN IT IS TIME FOR YOU TO PURCHASE A VEHICLE.

Molly

13 de mar. de 2015

Great service, most approachable and honest sales rep. Even strives to help after the sale is complete. Hooked me up with my lift gate. Love Tanner and Gaudin Ford.

tedac87

6 de mar. de 2015

Nick Pergola our salesman and Charles his sales manager did and out standing job they are extremely concerned that you are happy with your deal on the car you are buying and what you are getting for your trade in if you have one. Nick and Charles are extremely good assets to Gaudin Ford if I can put it that way. If you are looking for a new Ford or a very good used car Nick is man to see.

daveb

28 de feb. de 2015

Tanner is a man of his word! I told him what I was hoping to accomplish in terms of a deal, and he said he would make it happen, "plain and simple". I was in the dealership for about 45 minutes before we had a deal in place and paperwork started. NOW THATS FAST!!! There was no hassle, no stress, no nonsense. I will send anyone looking for a new vehicle to Gaudin. Their facility is great, their staff is incredible. It was by far the best car buying experience I have ever had. Thanks Gaudin! And thanks Tanner!

markatimpressionsinink.org

27 de feb. de 2015

I live in CA and purchased a used 2013 Fusion that I saw online in January. It was exactly what I had been looking for. The salesperson Domenic LaSala was extremely knowledgeable about the vehicle and was very professional and honest about the condition and negotiated a fair price with me over the phone. He picked me up at the airport with the vehicle. It was in perfect condition, ran great and they even put on new tires. He spent as much time as I wanted with him showing me all the high tech gadgets, phone, sync, etc. I was apprehensive about buying a car out of state, but the dealer hired and payed for a company to do all the paper work for the California registration. The plates arrived in the mail about 4 weeks later. When I got the plates I realized that the car did not have the front license plate bracket. I went to my local dealer to get one. They wanted $54. I called Dom and he sent one out immediately to me at no charge. I have bought many cars over the years at many different dealerships including Mercedes &Lexus and I can honestly say that the courtesy and customer service at this dealer exceeds them all. I wish that I lived closer so that I could have them service my vehicle.

Maridy Smith

6 de feb. de 2015

Tanner was Fast, friendly and helpful .He helped us tremendously.He did an Excellent job...they made our car buying experience HASSLE FREE....Great customer service !!!

Oscard

3 de feb. de 2015

AJ made the dreaded car buying experience very easy and pleasant! He was very determined to give us the best deal possible and did not give up until we were completely satisfied. He worked so hard for us! I would recommend working with AJ, he really knows his stuff and looks out for his customer.

Blue Diamond Buyer

28 de ene. de 2015

Our company bought a 2012 F-350 Truck from Gaudin Ford. I cannot say enough Good things about our Salesman, Mr Javier Avila. He was courteous, professional and knowledgeable. He returned our phone calls, text messages and emails promptly and answered all of our questions. He guided us through the Maze of "Used Car" buying as painless as possible. Thank you Mr. Avila

scsurfer

12 de ene. de 2015

Triple charged my Mom for diagnostics. yes, $130, $130, and $170 for the same trip. She said her oil pressure gauge wasn't moving? It doesn't!...yet they charged her rather than telling her that. After she paid I called the general manager and never received a callback. wonder why? Unfortunately she called me after she paid. This is the second time she has been overcharged and the 3rd time the service writer has recommended repairs that were unneeded. She came in for an oil change and brake check! The ABS light was on. That was never fixed.....but they want to flush the brake fluid???? This is a scam shop!! stay away!!! Bet this review doesn't show up....I'll post it in other places.

jeffonlv

12 de ene. de 2015

I inquired at the dealership about the forthcoming Mustang GT-350. I figured there was likely to be a waiting list and when I got an email back I was delighted to hear I could get in line to purchase one with a $500 deposit. Rumors on pricing are exciting as Ford looks to be selling this car at around 4k and has promised to meet demand. With that in mind I figured the dealer would pull a few extra k out of those of us so anxious. However when I inquired about the pricing I was told to expect to pay 30K over sticker. Let me say that again.. 30K OVER STICKER. I am all for capitalism but this is insane. It is not right for Ford to advertise the car at one price (53k expected) , Have magazines review it in that price category... have all they hype about the competitive pricing and then have a dealership xxxx its customers and charge 30k over sticker. If the value of this car is 83 k then Ford should sell it that way and not pretend. Personally I think Gaudin's pricing strategy is absurd and I will not support any dealership that thinks thats ok. Would you really trust this dealer to give you a good deal on some other car?

Almaguerx5

8 de ene. de 2015

We bought 2 vehicles from Gaudin Ford in 2007 and had an excellent experience then. So when we were looking for a vehicle for our son we went back to Gaudin Ford and met Sean. He treated us like family and we had such a pleasent experience. He got our son into a Ford Fiesta. He made the process so simple and painless our daughter decided to buy a Fiesta, on the same day. We were so impressed that within the next three weeks my husband and I decided to trade in one of our 2007 Ford vehicles for a Fiesta. We only planned on buying one vehicle but ended up with three. Thanks Sean and to the entire staff at Gaudin Ford. We are blessed to be driving around in new safe vehicles.

Al Santos

23 de dic. de 2014

Thsi is my sencond purchase with Dominic Lasala at Gaudin Ford and once again he made the experience so smooth and great. The Fist purchase was a 2011 Lincoln MKZ in 2013 and I love the car and continue to drive it today. The Second purchase was recently for a new 2014 Ford Escape Titanium 2.0 Turbo and everything was great from his knowledge about the cars to his patience with my requests and prompt follow-up to the great service offered by all the other employees I had the pleasure to talk to. I could not have a better experience. Gaudin has proved again that if you are interested in a ford or a used car, there is no other place to go. Thank You Gauding Ford and Dominic.Regards,

Ramsey1

17 de dic. de 2014

THANK YOU SO MUCH SEAN KOON!!!!!!My experience in a new car purchase was Fantastic and very easy Sean Koon, the salesman was great and got us just what we wanted. Tom was terrific in ordering the car for us. Eduardo in the Finance Dept. was so friendly and very professional. Thank you to everybody!!!

thaifred

9 de dic. de 2014

2014 F-150 lease, I have taken it back 3 times because tires are not right, they said the last time that tires were 3 to 4 oz. out of balance, truck still bounces down the road, the ford dealer in Cabbot, AR..replaced the right rear tire because it was egg shaped. friends ask what is wrong with it???? look under hood it is dusty, dirty friends ask if it is used & how meney miles are on it. look at the cars & trucks in the show room they are clean & new looking not like a used farm truck. not happy with service Dept. My sales person Victor Gardenas did a very good job and answered all questions, would recommend HIM to all my friends. Fred Marquardt

govacavs

2 de dic. de 2014

Thank you Victor Cardenas for selling me an AWESOME 2015 Mustang! Gaudin Ford has a great sales rep in Victor, I highly recommend that anyone buying a car from them to seek out Victor. Very honest and helpful! Thanks again!

12345happy

22 de nov. de 2014

Julio called me about my email, info on a new 2015 Escape. I told him I had been to one dealer earlier and was disappointed; no deal. Julio said "he would make it easy for me"; if I would come in. I told what I had picked out on Gaudins stock; he found it and had it cleaned up as I drove in.It wasn't long before we had everything worked out and I did in fact drive home with my new Escape. Julio has called a couple times to ensure all was well, which it has been. We really like our Escape Titanium and Gaudin has indeed lived up to their reputation; by the way, this is my third new Ford I have bought from Gaudin since I arrived in Las Vegas; I have bought two others in the past ten years.

gjem

20 de nov. de 2014

My experience at Gaudin Ford was the BEST car-buying experience I have had. Tanner Marroquin is definitely to thank. He made the process easy, seamless and FUN. His honesty put my mind at ease knowing that I was getting the best deal possible. I will be buying from Tanner in the future and recommending him to all my friends, coworkers and strangers alike. THANK YOU!!

Steven Peterson

20 de nov. de 2014

I enjoyed my experience at Gaudin Ford. My sales rep Victor was very knowledgeable. He was very helpful with helping me find the right car. My car buying experience only to 2 hours.

georgia.k.hoffmann

19 de nov. de 2014

The salesperson that we dealt with was Dominic. He was very good working with us over an extended period of time finding a truck that met our needs. He worked very well in a difficult situation, considering we live in a different state, to get us a very good deal. Thanks Dominic!

Denise Spada

26 de oct. de 2014

The purchase of our Ford Focus couldn't have gone smoother thanks to the help of Moses Martinez and the staff at Gaudin!! Thank you!!

jefferylund1972

24 de oct. de 2014

Tanner was professional, honest and very easy to deal with. I would be happy to work with him again in the future as well as send him new customers.Thank you.

babalew

18 de oct. de 2014

I turned in a 2010 Focus for a leased 2014 Focus. The Focus was ion the display floor and possess all the features I desires. Greg Anderson, my sales person, patiently offered other possibilities and we personally viewed a few; always returning to the floor model. My experience was very pleasant.

kriemank

16 de oct. de 2014

I recently traded in my 99' Honda Civic for a brand new Focus. My sales rep Sergio actually made my new car buying experience a pleasant one. He was patient, understanding of my particular needs/wants and was able to track down a vehicle that not only met, but exceeded my requirements at a reasonable price. Thanks to Sergio, and Gaudin Ford, I couldn't be more happy with my vehicle choice and the overall buying experience.

Jake7885

9 de oct. de 2014

I was in Las Vegas on a vacation from Chicago and went to Gaudin Ford to buy a Mustang for a Shelby conversion. I met with Manny Galvan who is the guy to see for anything "Mustang". He was friendly, extremely knowledgeable, and made the buying process a breeze. I would recommend Gaudin Ford to anyone.

Richard Travis

8 de oct. de 2014

Recently CoverEDGE purchased a new Ford Transit Van and a new Ford Edge for our Las Vegas bureau. We no longer look at any other dealer as Gaudin has taken excellent care of our new vehicle needs, service and body shop for over 34 years.

XaniaLV

6 de oct. de 2014

From the moment I walked into Gaudin Fors to the moment I drove off in my 2014 Ford Escape SE, Dominic LaSala made the car-leasing process a breeze. I am so glad to be in the Ford family now, and I actually cannot wait for my next lease opportunity with Dominic and this dealership!

newestneffs

3 de oct. de 2014

We had our truck in another shop due to a misfiring cylinder. The other shop couldn't get the problematic spark plug out and recommended we take our Lincoln Navigator to a dealer. They suggested Gaudin Ford. Since we were visiting from out of town Adam Pia helped expedite the diagnosis of our problem and had us going in just a few hours. The mechanic at Gaudin was able to get out the misfiring spark plug. It apparently had some build up around it and the socket had to be pounded on. The mechanic at the previous shop thought the spark plug was spinning, which would have indicated a much more serious problem. We were so grateful to get our car going with for a few hundred dollars instead of a few thousand.

anasilvera

1 de oct. de 2014

Thank you Ramiro Alvarez .This is my second car I buy with him and I'm really happy I highly recommend Ramiro he is patient and always helpful.

masielindstrom

24 de sep. de 2014

Thank you so much to John Blink and Gaudin Ford team. We just got our 3rd vehicle from John! Never a hassle, always fast and friendly. we will be back and recommend all of our friends.

shanajade

23 de sep. de 2014

I was nervous to undergo car financing. I kept putting it off. I had my (first) car for 12 years and was not looking forward to going through the buying process again (the first time was a hassle). However, my boyfriend and I went to Gaudin to renew his warranty (he bought his car through Sergio) and we left with a brand new Fiesta for me!Sergio and Jacob are phenomenal! They took the time to figure out how to get the best value for us. We left with exactly what I asked for, which I didn't think was going to be possible.Let's just say, we will continue to be loyal Gaudin Ford customers.

steveross1

22 de sep. de 2014

I've been a customer of Gaudin Ford since 2007. I always received an impressive quality of service, from Eric Curtis - Quick Lane Service Manager. Eric brings integrity to the service industry by providing clear, detailed explanations, with all possible options. He also takes the extra time to answer questions, which provide the customer the additional knowledge to make the best decisions. In a word - 'Excellent'Sincerely,S Ross

Amysbaby

17 de sep. de 2014

I recently relocated to Las Vegas from Florida. My wife and I wanted to make the trip together in one vehicle (My Ford F 150) and were planning to pull a trailer. We decided to ship her vehicle and made arrangements with a transporter. We needed someone to receive her car in Las Vegas as it was due to arrive 2 days before us. Our intention was to pick her car up at the dealership once we arrived.I was able to contact Keith Swain (Inventory Manager) at Gaudin Ford. Keith agreed to receive and inspect my wife's Mercedes when it arrived in Las Vegas as a courtesy to us. He maintained contact through email and agreed on a pick up date at the dealership. The morning that we were set to pick the vehicle up Keith called as we were in route. He let us know that the car was ready for pick up and that he was at the store and available to assist.My expectation was that following a 2000 mile trip on a transport truck that the car would be in need of a serious cleaning. Much to my surprise, the car was up front ready to go and fully detailed right down to the tire shine! Keith was super friendly and handed me the keys with a smile! Did I mention....this was all done as a courtesy! I was charged nothing yet the level of service was world class! Keith Swain is a shining example of how people make the difference! Gaudin Ford has earned a customer for life! I had my Ford F 150 in for service just a couple of days ago and will continue to do business with this store! I highly recommend! Thank you Keith Swain!Thom WorkmanLas Vegas, NV

Pupil99

14 de sep. de 2014

I recently purchased a Ford Focus for my daughter's first car. The whole experience was painless and easy. No hidden fees that left me wondering where the costs were coming from. Domenic took time to show my daughter all the features of her new car and made sure she understood how everything worked. Even the usual wait for all the paperwork to be completed was pain free in Guadin's customer friendly showroom with its large lounge and refreshment area. Thanks

ludy.oneill

14 de sep. de 2014

It was on my birthday that I got our Ford Focus. The help that was extended to me and my husband by Johnny Durant and Gary Koyama was amazing. These gentlemen were worth commending to other buyers. We did not feel any pressure from them at all. They were hospitable and they understand what we need in buying a car. Thank you Ford-Gaudin Las Vegas for a very nice birthday gift.

Brownlpfs

4 de sep. de 2014

I brought my 2014 Ford Escape home yesterday. Gaudin was great, particularly my sales consultant. I had made and broke many appts. timing wasn't write. Mr Domenic LaSala had the whole thing set up for me, had found exactly what I wanted, preprogrammed the whole thing and then sat with me and went through every bell and whistle. Very patient, gave me an incredibly good deal for a 36 month lease. I couldn't be more pleased with the service and the car is incredible...Thanks Domenic.

WLeeVan

3 de sep. de 2014

I recently purchased a new 2014 Ford Escape from Dominic LaSala at Guadin Ford in Las Vegas. I was pleasantly surprised with the whole experience. I had done some research ahead of time so knew what I was willing to pay, what my trade-in was worth, and what the financing options were. I got the deal I wanted and expected, with no pressure and no games. My salesman, Dominic LaSala, took the time to find me the car with the features I wanted. He was very helpful and respectful through the whole process. I have purchased a lot of cars in my time, and this was the first time I felt like I was working with the salesman to get the deal done instead of preparing for battle. Dominic listened to all of my questions and concerns, and got me all the answers I needed. After the sale was concluded, Dominic took the time to set-up my phone and garage remote, and he walked me through all of the car features so I knew how to operate everything before I drove off the lot. He has also answered a few additional questions I had after I got home. I would definitely recommend Dominic LaSala and Gaudin Ford for your next purchase.

larrye68

31 de ago. de 2014

I think everyone dreads dealing with the hassle and pressure of purchasing a car and I am no exception. I found myself in need of a car in a hurry. Gaudin Ford was my second dealership visit on that day. What I found was a very hospitable staff and no high pressure. My sales rep.Julio Lazo was outstanding. He was knowledgeable, helpful and best of all no high sales pressure. He helped me find the right vehicle at a price I could live with. After that Julio helped me get acquainted with the features of my new vehicle. Julie has since recontacted me assuring me that if I run into any problems with the car to contact him for help. Overall, I would highly recommend Gaudin Ford.

4rdtuffgirl

21 de ago. de 2014

From sales to finance everyone was professional and friendly. I would recommend this dealership to all my friends. The accessory department was wonderful did a great job on my window tint. The cashiers in parts department was very friendly and upbeat. I felt very much at home there.

jahazielm

20 de ago. de 2014

Fantastic sales experience easy no pressure smooth friendly staff from the mangers down to the sales of every department. Highly recommend for any buyer of any level

shellyebell

17 de ago. de 2014

My husband and I had researched trucks of various makes and models. There were a few that we wanted to test drive before moving forward with a decision to purchase. We made inquiries via the internet and our first call that we received, literally within moments of pushing "submit", was from Nick Penner at Gaudin Ford. He was incredibly helpful. After explaining to him what we were looking for, he provided us with information and advice. It was a very refreshing experience to have a conversation with a car salesman that didn't trigger a defensive response. We spoke to other sales people from other dealerships, but Nick had already set the bar of what our expectations would be and the competition fell short. After comparison to GMC and Chevy, the Ford F 150 took the checkered flag as the best vehicle for our family. We took a drive to Gaudin Ford to meet with Nick. He was just what we expected. At no time during the entire experience of selecting, negotiating and finalizing the purchase of our new truck did we feel that we were not being treated with respect, warmth and genuine desire to ensure that we were happy with our truck. Nick was amazing. We would recommend him to any of our friends and family .

a kirkham

13 de ago. de 2014

this is the second car I have had from gaudin dealing with domenic lasala both times first rate salesman no pressure , he showed me the cars I picked one he did the paper work I signed it was that easy ,after the purchase he explained and demonstrated how everything worked before we drove off pleased with the car

Blom6205

13 de ago. de 2014

We recently leased a 2014 Ford Escape from Gaudin Ford , Javier Avila was your representative. he seemed to be very knowledgeable and was most pleasant to deal with. He did all he could to be of assistance. We're very pleased with the car and the lease arrangement. Everyone at Gaudin treated us very well, and it made buying a new car 'painless'.

elvguy27

11 de ago. de 2014

My local Ford Dealer told me if I could find a better deal, I should go get it ! And that's what I did. I drove 135 miles to get the better deal and more importantly to be treated as an IMPORTANT customer.Everyone I dealt with at Gaudin Ford was great, especially my sales person Tanner ! Tanner went out of his way to keep in touch with me through the purchase which was important since the buy was done by phone.I would definitely drive 135 miles to purchase a car from Gaudin Ford again.

dtaylor1227

6 de ago. de 2014

I went in to buy a used Escape for my Daughter but after meeting with the very nice people at Gaudin I leased a new 2014 Escape. It was funny one of my main requests was that It had to have a 2.0 engine, when we got home I popped the hood and there was a sticker on the engine that said 1.6hp. We went back to the dealership and they exchanged vehicles with one that was higher in price and had more options for the same price!This is what I call Customer Service!!

MeganGates

31 de jul. de 2014

I recently purchased a 2014 Mustang v6 from Julio Lazo. He helped me get my payment to what I could afford. Julio made sure that he did whatever he could in order to get me into the car of my dreams. Overall, my family has bought 5 vehicles from Julio at Gaudin and 4 2014 Mustangs. I would recommend him to anyone searching for a new or used vehicle.

TiffanyBritz

31 de jul. de 2014

I bought a 2014 Mustang here from Julio. He is a great sales persons and is really knowledgeable about many cars. He is great with working out deals and letting you know about any rebates out for the specific car you are buying. When I needed repairs on my car from an accident he referred me to the Gaudin Body Shop. They took great care of my vehicle and Julio gave me updates the whole time on how my car was doing. The work was done in 5 days and I had a lot of body work done, I was super impressed. The results are amazing and my car looks brand spanking new!! Love the guys and the body shop and Julio for providing such great customer service!

ValRoy

31 de jul. de 2014

This is a lengthy post but make sure you read it all because it will definitely tell you what kind of people you are REALLY dealing with. I was in a car accident and had no idea what I wanted to get because this was so unexpected I was already leasing a Ford and had 2 years left. My insurance adjuster told me that my car was going to be totaled so I went out to look for something new. I am new to Nevada and a single women. I choose this dealership because I noticed most ford cars that I've seen had a Gaudin Ford plate so it seemed somewhat familiar to me. When I arrived I was expecting salesmen to swarm over to me like I have experienced in the past. First Tom Brown approached me in such a warm and friendly manner just asking if I needed anything. Before he hit me with any information he lead me to the inside and offered me water. Then Sean Koon approached me again another friendly face. Sean did not try to take me to the most expensive car even after I stated I had no Idea what I wanted he gave me options. Tom and Sean do not try to force a sale on you they give you options. I was placed into a new car and my adjuster called a day and a half later stating that was car was being repaired Again after she told me numerous times they were going to total it out. Instead of me being stuck with 2 lease cars I called Sean and his sales manager Tom Papandrea and explained to them what happened, as they promised before I signed for my new car, they took the car off of my hands with no problem!! They have already gained my business two years in advance plus whatever I need in between time. They are great people and I will send anyone I can their way.

ricka89122

31 de jul. de 2014

After the fiasco that happened at Ford Country it was a 100% turnaround working with Sean and his team. From the very beginning he listened to my requests and showed me the vehicles that i was interested in. Instead of pushing a hard sell he explained the features in the car. His customer service skills were great and spot on. There is no doubt that i will let everyone know about what happened at the other dealership and how Sean and Gaudin stepped up to the plate to give me a positive experience. I will recommend Gaudin any day of the week to anyone looking for a Ford.

FFPatch

31 de jul. de 2014

I came to Gaudin Ford to price out some new Mustangs, but had no intention to buy anything. After talking with Tanner for a few hours I was sold. Gaudin is a very no pressure dealership with a knowledgeable staff. Tanner was honest, upfront, and intelligent. He was able to answer questions about service schedules, performance upgrades, and tuning. I love my new Mustang and had a great experience at Gaudin Ford.

mustanggt87

30 de jul. de 2014

I recently visited Gaudin with only intentions to look/ secure price quotes; however, I ended up driving off the lot in a Mustang. Tanner made the experience painless and was very knowledgeable in his expertise. I will highly recommend Gaudin and Tanner to friends and family. What would have been a hard decision anywhere else, was made easy here.

Cherjmarr

30 de jul. de 2014

Tanner Marroqujin helped me purchase my vehicle. He was very experienced and knowledgeable and answered all my questions. I feel very confident with my choice. I will recommend Tanner and Gaudin Ford to everyone I know and all my future purchases for me and my family will be at Gaudin Ford. The whole experience was very comfortable.

Gracylu88

30 de jul. de 2014

I bought a car from Tanner and it was the most enjoyable experience. He was extremely knowledgable and helpful. I will be recommending Gaudin Ford and Tanner to everyone I know.

jmoney

30 de jul. de 2014

I recently dropped Gaudin Ford to look at the used car inventory with John Blink. John was involved with another customer: He very gracefully came to the front of the store and ask me if I would visit with Sean Koon a new salesman that assisted John with clients such as I. He told me that Sean was familiar with my needs and he was available to help me and that he would join us as soon as possible. I met Sean and we discussed my immediate needs, then we went to the autos that met my needs. After viewing three autos we looked at the 2006 Nissan that was for sale. I looked at the engine, interior as well as sat down in the Nissan. It was easy to get in and out of the Nissan. Sean then ask if I would like to test drive the Nissan. I liked the way the car drove in total. We returned to Gaudin Ford and I told Sean and John that I wanted the vehicle but I needed to show it to my wife and daughter. I left and returned with the wife and daughter and they were equally as pleased as I was after we concluded test drive # two. We then entered into price negotiation's with Sean John and Tom. We agreed on a satisfactory price and acceptable interest rate. All Gaudin Ford employees truly provided excellent customer service to us throughout the Sales Event.

shannon0716

29 de jul. de 2014

Nick was a great sales man. He really does care about his customers. I am just 19 so I kind of hesitating going in at first cause most dealerships wont give me the time of day. Nick treated me no different than he would anyone else & he helped me find the exact car I was looking for. great experience (:

ipinnacle

28 de jul. de 2014

From the front desk to the parts department, I felt like I was in the right place. The friendliness, courtesy, respect and comfort were exceptional. I didn't feel pressured to buy extras or add-ons, although they were recommended. I didn't feel like just another number or overwhelmed. I highly recommend Gaudin Ford, in fact already have! The service in the parts department was very friendly. Cannot say enough about our salesman, Jose Lopez. He was EXCEPTIONAL!

Bethhw93

26 de jul. de 2014

Sean Koon made my car buying experience simple and easy. He was nice and not pushy. If I get another car later on I will be coming back to gaudin ford.

gabe_75

23 de jul. de 2014

I Will try other Ford Dealer next time for sure..I can say Service Advisors (Larry and Bill) were nice and friendly Thanks a lot.

ledgod

23 de jul. de 2014

I took my 1991 Ford Taurus in for an old recall on the subframe. After waiting 10.5 hours they gave me the car back not safe to drive. They performed the recall, but did not re-install an entire lower bushing. This made it so the car was nearly impossible to turn left. A very unsafe condition. I even supplied them with new bushings, as they weren't covered under the recall. They refused to install the bushings. I brought all of this to the attention of the service manager, John Lindsay, who admitted they should have installed the bushings. He then gave me a free oil change worth $37. I told him that was unsatisfactory, he shrugged. I have pictures and their word they screwed up. $37 is not worth them risking my life. Nic Ave

Craig Griffin

21 de jul. de 2014

I purchased a 2008 escape on may 24th. When i got home I noticed the CD player would not accept discs. Not their problem... you have to wiggle the key in the ignition to start it. Not their problem... And if you drive into the wind there is loud humming sound coming though the vents. Not their problem... all of these were noticed within 48 hours of purchase.

vegas92c

20 de jul. de 2014

I have to say, although I paid a hefty price for my 2014 Raptor, everything my salesman Josie Lopez promised he came through for me with flying colors. I told him what I wanted for my trade ins and that was what I got with no hassle at all. I was very happy with the final price of my vehicle thanks to Josie. My finance manager suggested various addons and extended warranties but did not pressure me to purchase anything I did not want. And my custom service manager Germin (excuse me if I spelled it wrong) was more than helpful in the purchase and installation of accessories. In fact, he was exceptional. Thank you Germin. All in all I was more than happy with my experience and if they treat every customer the way I was treated I would highly recommend their dealership to anyone.

m1k3

19 de jul. de 2014

Sean, are salesman is a new employee and was well trained to assist us with our questions and concerns about our purchase. The options we wanted didn't happen to be on their lot at this time but they were able to locate one. When it didn't come in when it was expected, Sean drove to pick it up so we could make our deal. We were planning a trip and that helped to allow us enough time to get the new plates, taxes, & insurance details taken care of without undue pressure.We had been working with another dealer, at another dealership, when he called to say he had the car we were looking for he told us a price. When we got there and sat down with the paperwork it was over 4 thousand more. We questioned the additional 4K, we were told it WAS ONLY 4K difference. We were reminded of ALL the features on the car, we reminded him of all the features it had that we DID not want. We walked away from the deal. The car was a 2012 and at Gaudin we were able to buy a 2014 for less. That allowed us to purchase the maintenance plan and still be under the cost of the other dealer with no extras.Everybody we came in contact with at Gaudin was welcoming. Even the other salesmen were willing to assist us while we waited for Sean to finish with another customer.We attended the new purchase class. I would highly recommend everyone attend that class, it will be worth your time.

Cristina Adrian

17 de jul. de 2014

I wish there was a zero star rating for this completely unprofessional service department. I have a Ford Explorer that has two doors that open only from the outside. I made an appointment on Monday for Wednesday at 8:00 am. I was first in line in the morning, and immediately after me a huge line formed. My service advisor, Bill Derry, appeared hungover and tired, hands shaking, as he was entering the information in the computer. He told me they might need to order parts, and I said, OK, let me know if that's the case, I'll pick up my car and bring it back when the parts are in. I called him mid day, but he had no update. At 4:30, I called again, I reminded him of who I was, he said they hadn't even looked at my car because I didn't have an appointment and they had to handle those customers first. I got really aggravated and I reminded him that I was the first in line at 8:00 am, and he mumbled something about "oh, well, they'll look at it sometimes tomorrow". I called back and asked for the service manager, Lisa, who looked into the situation, then she called me back and confirmed that, indeed, they hadn't looked at it and the techs leave at 4:00 pm. For the "inconvenience", I would get 10% off (WOW). I will see what they say tomorrow and decide if I trust them to actually fix the problem. I have TWO Fords and I will absolutely NEVER GO THERE AGAIN FOR ANY SERVICE ISSUE!!!!!!!! If it has to be done at the dealer, I'll go to a different one!!!!!!!!!!!!!!!

Cristina Adrian

16 de jul. de 2014

I wish there was a zero star rating for this completely unprofessional service department. I have a Ford Explorer that has two doors that open only from the outside. I made an appointment on Monday for Wednesday at 8:00 am. I was first in line in the morning, and immediately after me a huge line formed. My service advisor, Bill Derry, appeared hungover and tired, hands shaking, as he was entering the information in the computer. He told me they might need to order parts, and I said, OK, let me know if that's the case, I'll pick up my car and bring it back when the parts are in. I called him mid day, but he had no update. At 4:30, I called again, I reminded him of who I was, he said they hadn't even looked at my car because I didn't have an appointment and they had to handle those customers first. I got really aggravated and I reminded him that I was the first in line at 8:00 am, and he mumbled something about "oh, well, they'll look at it sometimes tomorrow". I called back and asked for the service manager, Lisa, who looked into the situation, then she called me back and confirmed that, indeed, they hadn't looked at it and the techs leave at 4:00 pm. For the "inconvenience", I would get 10% off (WOW). I will see what they say tomorrow and decide if I trust them to actually fix the problem. I have TWO Fords and I will absolutely NEVER GO THERE AGAIN FOR ANY SERVICE ISSUE!!!!!!!! If it has to be done at the dealer, I'll go to a different one!!!!!!!!!!!!!!!

fastscot

15 de jul. de 2014

During a two-leg road trip to Park city, UT via Las Vegas, on the first leg I got a warning message "steering assist fault:service required". Car did not lose steering assist however after the next key cycle (off/on) a steering assist failed message appeared and vehicle lost steering assist. The vehicle was driven carefully to Gaudin Ford After a few hours wait they told me the fault was caused by excessive tire pressures )really?) and they had reset the fault code (C102D - excessive friction in steering rack). On the second leg around 40 miles from destination the same thing happened again - same fault code same result. Car was taken early next morning to Crandall Ford in Park City. After a short time they diagnosed the problem as a faulty steering rack. They issued a loaner car while rack steering assembly was replaced under warranty. Josh at Gaudin Ford was helpful and tried his best but the service personnel are incompetent and the dispatcher kept us waiting for hours despite Josh sending an email to the dispatcher to request an expedite. Got the feeling they just wanted to send me on my way.

rb28166

3 de jul. de 2014

Agreed to a price on Monday 23rd for two cars. Cmax and a Fusion Hybrid. credit card deposit 3500.00 for each car. One went thru. Second did not because credit card company thought it was fraud. Got that fixed. They said they tried to run it again after that. That was not true per American express. I wanted to pick up the cars on Friday. They asked for paperwork and had a question. I did not know what they wanted and responded 23 minutes later. 16 hours and 58 minutes later I got a response but not a answer to what they were looking for. I was told they were busy with other customers. I asked that they send the paperwork on the car we were not financing so we could pick it up. They did not do that. I guess it cost more to send two envelopes. Every email starting on Wednesday from them said they had to get this closed by the "END OF THE MONTH". I wanted it closed earlier since we had two salesman waiting on the cars. They finally sent the paperwork Thursday evening and an email asking me to send it back on Friday so they would get it closed by the "END OF THE MONTH". I asked if it was set for Saturday delivery so our salesman could get the car on saturday and be on the road the next week. They said they did. When I took it to UPS I was told it was not set up for Saturday delivery. It was set up for Monday delivery which is the last day of the month. The contract on the vehicle we were financing was incorrect. We wanted to finance about half of the car purchase. The contract was for the full amount of the purchase. They would not fix it because if they sent a new contract it would not arrive in time since they wasted so much time getting us the first one. Oh by the way their error means they make more money off of the finance charges. I should of called another dealership but that would mean our salesman would be renting additional rental cars for another week .When I demanded they send another contract all I got was if we do that we will not close this by the "END OF THE MONTH". We buy about a dozen cars a year around the country. Every other dealership I have worked with we are driving away in 48 hours. Not here. It took eight days before we drove off with the first one. I also have only received one contract on the two cars we bought. There were errors in the auto descriptions that never got corrected.The best part is after the cars were delivered I received an email that asked me to either give him the best evaluation score(lie) on the evaluation I was going to be sent or not respond at all.

Nadiarw79

24 de jun. de 2014

Gaudin Ford is wonderful! They gave me the first enjoyable car buying experience I have ever had. After shopping around for a vehicle on the north side of town and basically being insulted by other car dealerships shady, drawn out sales tactics, it was amazing that we merely made a call to Gaudin Ford explaining what we wanted and had the deal closed in 15 minutes! We knew what we wanted and how much it should cost and Gaudin Ford delivered it fast!! Upon arriving at the dealership I fully expected some last minute detail they forgot that would affect the payment or that the vehicle would be missing something we asked for, but nope, everything was exactly as promised and we were driving away in less than an hour! I cannot say enough about our salesman Julio Lazo, I credit him with the speed and ease of the deal. He was totally straightforward and made the entire process a breeze. If you are in the market for a Ford, save yourself the time and energy of haggling with old school, sheister car salesmen and go to Gaudin Ford. Ask for Julio and I know you will receive a fair deal without the usual drama.

Gjbeaman

14 de jun. de 2014

I have had the pleasure of meeting an outstanding salesman, Tanner Marroquin. His knowledge of the Ford Mustang is outstanding. He listened to all my wants and provided me with an outstanding outcome.......A California Special Mustang GT. While waiting for my car to arrive, he was there to keep me updated and informed. He was and still is available whenever I have a question or concern. I highly recommend Tanner for ALL your car sales/repair needs. He is awesome at his job.

Rosatamayo

14 de jun. de 2014

I couldn't be any more satisfied with Mr Carrillo. He definitely represents the Ford brand the way it should be represented. I recommend him to anyone and everyone looking to purchase a vehicle.

Ford Mama

31 de may. de 2014

This is a great place to buy a vehicle whether new or pre-owned. Good experience with everything.

kaserta

25 de may. de 2014

Very happy with my 2010 Taurus and Gaudin Ford so bought a new Taurus there. There were not very many Taurus models on the lot (Focus seems to be the hot seller) but relayed to Sergio Correa what extras and color I wanted and he got exactly the car I wanted when I wanted it. Very happy with the service and the car.

billpifer

20 de may. de 2014

Met with the salesman that I talked to on the phone. Amazing, I wasn't changed to any other salesman which I appreciate. I found that Junior was a very informed salesman and was very polite and professional. I felt that I was in a position of dealing to get the car I wanted at a fair price. I know a lot about Shelby's and mustangs since I have owned 5 of them and own 3 now. Junior knew as much as I do and I was very satisfied with the outcome of this purchase. I would recommend Gaudin Ford to any of my friends or Family. The orientation class of the service area and the parts department was outstanding and I felt very much like a "VIP" while at the dealer and while I was waiting while my car was cleaned and trimmed the way I wanted it.

sarahhuggins1

16 de may. de 2014

I visited 2 competitor dealerships, I knew the car I wanted but I just wanted the "total experience" of purchasing a new car. I did not feel I got the attention I deserved at the competitors so when I arrived at Gaudin, with an appointment with Greg, I was a bit skeptical. It didn't take more than 1 minute for me to feel at ease, my wants/needs were heard and attended to immediately! I honestly felt like I was valued, understood, tended to and was made to feel like I was the priority with full attention. The other associates were just as friendly, encouraging and outstanding in their customer service. I have already recommended Gaudin Ford to friends and co-workers and will continue to promote their high standards in customer care as well as their product. I made a second visit to the dealership after the purchase of my new Mustang to pick up my paperwork for the DMV and Greg was readily available to assist me with a question I had about some of the electronics, he is an outstanding employee and I feel he certainly is an asset to the Gaudin family!!

kawasherpa

12 de may. de 2014

A few weeks before Christmas we visited Gaudin Ford to look at Mustangs. I saw a left over 2013 Mustang GT I was interested in. Mr. Lazo explained the features of the car and never applied pressure to close the deal that I have experienced at other dealers. I left the dealer ship and went back the next day and purchased it from Julio Lazo. Mr. Lazo took care of me and does excellent after the sale care of his customers. About 5 months later I was interested in another vehicle and Mr. Lazo was my sales person. Everything at Gaudin Ford goes well. They care about me and strive to have me purchase the vehicle I want, not what they are supposed to push. I had the oil changed and everyone in the oil change are is polite. The car is returned clean. They hold a class once a month for new owners explaining and answering questions about the vehicle and the dealership. I am impressed with Gaudin Ford and recommend them.

haortiz2

12 de may. de 2014

Over experience at the dealership was excellent once we started the process going. We explained what we were looking for, which was a Ford Edge SEL. The purchase of the car was done in quick fashion. Julio Lazo helped us get an excellent price for our trade in. Excellent follow up after our purchase. This was our first time in buying a car from a Ford dealership. We did have to return back to pick up our paperwork for the service agreement, it was omitted from the initial paperwork.

Lvkopike

10 de may. de 2014

I made an online request for info on a new mustang and I was called within two minutes. Once I arrived, Mike Wolf took the time to find exactly what I wanted and was great to deal with. There wasn't too much haggling to get to the price I wanted and Mike was very attentive after the sale to ensure all was well after delivery.

Jpeyton358

6 de may. de 2014

The minute you walk into Gaudin Ford on Roy Horn Way & 215 you feel at home. No pressure, friendly people and a comfortable waiting area. Any and all information you might need is at their fingertips. No matter how small the problem they use maximum effort to fix. Have bought cars their before and was never disappointed. The next car I buy will be through them because I know I will be treated fairly.

destiny206

21 de abr. de 2014

I really enjoyed getting to Gaudin and being approached first hand by a woman! I can't tell you how many pushy, know-it-all men I've come across over the car shopping experience. Also bringing a friend with my that new a lot about the car that I wanted and did research for me also helped. No need to listen to salemen "sale" you a car, but to shop and have the salesman/women do what you need and find what your looking for and want. I found 99% of what I wanted in the car I got and I am extremely happy for it. I enjoyed my time with Gaudin and they were very helpful and friendly.

daskins

7 de abr. de 2014

Everyone was very helpful and attentive. The dealership was very nice & clean. The area to wait was convenient , alounge atmosphere with drinks available. The pricing was competitive for the area; the sales people were willing to work with us so we got the features on the vehicle that we wanted...plus a few extras!!l The shopping & purchasing experience was very satisfactory. The dealership follow-up was excellent. We would recommend this business to our friends & family.

Jezabelk28

31 de mar. de 2014

We had a great and flawless experience! It is our first new car and we are completely satisfied with the service and friendly atmosphere, yet very professional in every aspect. Thank you Gaudin Ford :-)Marc and Jezabella Messmer

fmclint

31 de mar. de 2014

I live in St George Utah, about one hour 45 minutes north of Las Vegas, and contacted Gaudin Ford regarding a Ford Mustang. They were very easy to work with, very informative, easily did all the paperwork over the phone and e-mail, and even drove my new car up to St George for me. Couldn't have been easier. Thanks!

utenart

23 de mar. de 2014

We have been doing business with Gaudin Ford for many years, purchasing numerous vehicles. Two reasons we keep coming back - we like the Ford vehicles and we like the people listed above. Buying a new car is not always a pleasant experience - salesmen hover over you while you are trying to look at vehicles and they make promises about prices they can't keep. And they keep you hostage at the dealership for hours.We have established a great relationship with Dominic - he knows us when we call for information, we know that he will be truthfull and he does not make promises that can't be met. He is honest, friendly and knowledgeable. We would never deal with anyone other than Dominic for future purchases. We have also now worked with Kenny on our last two vehicle purchases, and find him to have the same great traits that Dominic has - he is friendly, honest and knows his job. And both Dominic and Kenny know their job so the purchase and paperwork goes quick.Both are assets to the dealership!! I recommend both to anyone looking to buy a new/used car.

MyShelby2

23 de mar. de 2014

Working with Mike Wolf on the initial sale/purchase of my new Shelby was very positive. Mike was professional, helpful, and followed through on all my requests. I have now owned the Shelby for only around six weeks and have had the need to bring it into Larry Walsh for service work. Larry has been very professional as well, really listening to my concerns and making certain everything is taken care of. Excellent attention to detail and very good follow through.

LVGopher

14 de mar. de 2014

Compelling reasons for me to go car shopping in March - anticipated tax refund as well as Ford incentives. But I really was not looking forward to working with stereotype slimy salesguy who will do/say anything to sell you what you may or may not want, especially to a single woman shopper. At Gaudin Ford, I was fortunate to be able to work with Domenick Lasala. Domenick is knowledgeable -- he not only knows his Ford product line but was able to articulate pros/cons of competitive vehicles at higher price points that I was considering. Domenick has integrity -- I didn't get switched or upsold on the Ford Edge I came into the door to look at, and he was open and honest about every detail of my transaction. Domenick is engaging, and treats customers with respect, with none of the high pressure tactics I had expected. Ultimately, I think a consumer buys the salesperson as well as the product for major purchases. Personally, I do not care how good a product/service is, if I do not connect with the person selling it, or if I feel the salesperson is a jerk and/or lacks integrity, I'm not buying -- I'll defer my purchase completely or buy from someone else. Bottom line: I highly recommend working with Domenick if you are in the market for a Ford. The ultimate compliment to Domenick and his sales manager Pat is that I walked away from Gaudin Ford feeling good about my purchase. And I'm confident I'll return to this dealership for my next car.

raymond911

9 de mar. de 2014

I bought my new Ford through the COSTCO purchase program. Excellent experience. No hassle, no lengthy BS in the finance department either.Great follow up from the dealership. The 2nd. Saturday orientation for the vehicle could be more direct and less sales promotion. It didn't really meet my expectations. The sync my Ford is very challenging for most people without good computer skills. Trying to use dome features while driving can be very distracting. It needs to be simple.

shaybers

8 de mar. de 2014

I have purchased several cars in the past. Most of them time it was cumbersome and frustrating. Just when you think you are done, another "add on" came up and I had to re-negotiate. NOT WITH DOMENIC LASALA. I told him briefly what I wanted over the phone. When I arrived at the dealership later that day, the car I wanted was waiting for me at the front door. We took a test drive and that was it. He showed me the purchase options, I chose the lease, we signed the papers and left with a new vehicle. He called later to see if we were happy. He called in a few days to see if we were still happy. The man is amazing.

man_dible12

5 de mar. de 2014

We had a fantastic experience with gaudin ford. Julio Lazo was an excellent salesperson. He was very nice and informative, and patient with us. He was available every time we needed something from him. I would recommend gaudin ford to everyone I know. The atmosphere in the dealership is always friendly and courteous. This is our third time leasing a car through gaudin ford, and each time has been awesome.Thank You to everyone at the dealership it was a great leasing experience once again.

Steiny7

5 de mar. de 2014

I was pleasantly surprised when I first stepped foot into Gaudin Ford and found that it provides a very warm and friendly environment. Mike Wolfe was an excellent salesrep to work with and made my new car buying experience very easy and stress free with no hassle. I am writing this review as I have been to other car dealers where I always felt harassed and under pressure to buy something quickly. Mike Wolfe and Gaudin Ford truly understand the importance of listening to the customer and create a fun buying experience. I want to thank Mike and Gaudin Ford for giving me the first great buying experience at a car dealership. I would definitely recommend Gaudin Ford to any family member, friend, and fellow consumer.

wla4gwj

2 de mar. de 2014

I have never been in and out of a dealership as quickly as I was dealing with Gaudin Ford. Junior Daher informed me up front of all costs, fees and discounts. No hassling of "Can you make this payment?" The friendly and attentive service did not end when I left the lot. They have followed up with me to make sure everything is ok and if I need anything to reach out to them. I was recommended to this dealership by a friend and I will recommend this dealership to friends and family. Looking forward to many more new vehicles from Gaudin Ford. Thank You

Jake7885

27 de feb. de 2014

I recently visited Las Vegas from Chicago. I needed a Mustang for a Shelby conversion. The staff at Shelby American referred me to Gaudin Ford and to Manny Galvin. Manny was extremely helpful. He was very friendly and courteous and at the same time professional. His expertise with Mustangs made the car buying experience very pleasurable for a change. Gaudin Ford gave me a great deal, expedited the order and handled all the paperwork in a timely manner. I am very pleased with the service I received at Gaudin Ford.

rrsams21

24 de feb. de 2014

We had an amazing experience at Gaudin Ford. Our salesman, Moses, treated us like family. I have never been more pleased with the way my fiance and I were treated. Every question was answered; NO SALES HYPE; just good honest people that truly care about you. Thanks Moses and Gaudin Ford.

SusanaHernandez

20 de feb. de 2014

Excellent service was received. Very helpful, kind and attentive to everything. I will most defiantly recommend friends and family to make Gaudin Ford there first stop.

richlv

18 de feb. de 2014

I wanted a new truck and I found the truck I was looking for at Gaudin Ford and I got it for a great price it's my 2nd Ford truck and I am so Freaking HAPPY HAPPY with my new F150 FX4 it was as easy too buy this one as it was too buy my 1st ford truck it's really good too see that Ford is still doing it right with great service and great people who I worked with made feel like I am part of their family now and most of all I got a great Ford Truck Thank You to Rodney Collins , Kenny Chapman and Brad Cambridge so I am happy too be back camping , fishing and 4 wheeling in the great outdoors see you there

rogeryh

17 de feb. de 2014

Gaudin Ford offered great service and price. Was fast with providing all the necessary information and would definitely recommend! Domenic Lasala who assisted my sales were prompt and followed up with everything even after the vehicle purchase. Top notch dealer and staffs from my point of view!!

shayfritz

13 de feb. de 2014

WOW! I needed a new car for my business. I was referred to Domenic at Gaudin Ford. I went in thinking I was getting a used car. I left with a brand new one, better warranty, better price! If only other purchases could be this great. Buying a new car does not have to be a pain, it can be fun and relaxing. Also, you do not have to be looking for a Ford. They have many other vehicles to choose from. I will be calling Domenic when I need another car.

MELANIEK33

11 de feb. de 2014

We have purchased 8 vehicles from Gauding Ford over the years we have always been super happy there, we don't even consider going to another dealer ship. You will recieve great service all the way around.

foxo

10 de feb. de 2014

When first looking for a car to buy I was very indecisive but Luckily Dominic Lasala, a great worker, helped me chose a wonderful Ford Focus that was within my financial limits and expectations. The service was great and I would recommend this dealer to anyone who is currently looking for a car!

lilychuyvale

3 de feb. de 2014

I have given gaudin ford a great on all asspects becuase they have an outstanding service in every way. I would most certainly recomed gaudin and specialy Fred Carillo to any friends or family.

Gaudin4d

31 de ene. de 2014

The entire experience at Gaudin Ford was fabulous! I found all levels of sales and management to be knowledgable, courteous, and eager to help! No one ever pressed us to buy and the dealership was very clean .

yunior900

29 de ene. de 2014

recibi un servicio y una atencion muy buena y me ayudaron a que yo recibiera un buen deal con su plan de primeros compradores asi que estoy contento con ellos.

ridehonda

29 de ene. de 2014

I had a great buying experience! Staff was very knowledgeable and understanding of time constraints. I was in and out of the dealer with a great truck, a great price and great costumer service in less than an hour. I have purchased over 15 cars from various outlets and Gaudin was by far the best experience.

SusanHP

28 de ene. de 2014

Great Dealership. Mr Durant was friendly and easy to work with. I received everything I negotiated for. No hard sales pitch from Mr Durant. Made everything easy. He set up the Sync in my new Ford F150. I am happy. The grand tour of the facility was nice.

dbenardino

22 de ene. de 2014

I have been a loyal Ford Customer all my adult life. That represents (3) Taurus (2) Explorers (1) Fusion & (1) Fiesta. Ford has the models to suit my needs but it is the way I am treated by Ford employees that keeps me coming back. First in Michigan and now in Las Vegas and the common denominator the respect given to the customer. When Gaudin Ford built a new location by my home I started to utilize them for my service, even though I actually purchased my Fiesta at Ford Country. Service writer Beto Cardenas takes great care of me and insures service work is done correctly, Beto schedules my service when it is convenient, gets to work completed in as little of time possible & when promised. Working with Greg Anderson for the purchse of my 2014 Focus was a pleasure. In business dealings I appreciate strait & honest talk and that is exactly what I got in dealing with Greg. I really like my 2014 Focus and I look forward to continuing my relationship with Gaudin Ford.

mkoff

20 de ene. de 2014

Outstanding service the sales people knew what we wanted, and did everything it took to achieve our goals. This was the most enjoyable car buying experience we ever had.

lpuentedura

17 de ene. de 2014

This is the 5th Ford I have purchased from this dealership and as always, a terrific experience dealing with my wonderful friends, Gary, Tim and Vinny. There is just no better place to buy a new Ford in Las Vegas!Add to that the fact that you'll get excellent service for your vehicles (like I do) through Adam Pia and Eric Curtis, and what more could you ask for?Nothing!

nascarfan244888

15 de ene. de 2014

Just re-leased a car with Gaudin. This is the third time Dominic has assisted me with the leasing process. He makes it quick and simple. He also searches to find the exact car I want. He will go more than the extra mile to assist. I have never encountered an unfriendly employee at Gaudin.

vergaa1

31 de dic. de 2013

I was browsing for my first car, I looked all over the place for dealerships and private owners on where to buy and going to Gaudin Ford was my first choice due to its proximity to my house.This was my first ever car dealership experience, from the email inquiry to the final sale everyone was friendly and the atmosphere at the dealership was amazing.My salesman, Domenic helped me throughout the entire process of buying my 2005 Pontiac Sunfire, he never pressured me into buying a more expensive car, in fact I chose to upsell myself (my original plan was to buy a 2001 Pontiac Grand Am). He was friendly from the start and he definitely knows what he is talking about, and he would always respond to your calls and emails very promptly and is there to help.After buying my 2005 Pontiac Sunfire, it stopped running after driving it from the lot, I was upset at first with the dealership experience. However I called my salesman Domenic to let him know about the problem, and the next business day it got towed from my house and got serviced FOR FREE. Now the car is running like brand new and the services does not stop there, I felt like I was a guest, and not a just a customer.I would definitely recommend people to go to this dealership to get your car!! I would give this dealership a solid 5/5!!

navidad

30 de dic. de 2013

the salesperson Ramiro Alvaezis great, nice ,profesional.All time i buy my new car with Ramiro Alvarez because is the number one in Gaudin Ford.Thank you Ramirooooooo

Lukigrl

25 de dic. de 2013

I went in to Gaudin Ford to see Domenic LaSala who I bought a few cars from through the years to find an inexpensive vehicle for my son for Christmas. Instead of pairing us with a car that was 4 or 5 years old, he was able to find us a 2014 Ford Fiesta for the same monthly payment. We were blown away! He is the best!! I highly recommend him!

idajo

23 de dic. de 2013

My sales person Rodney E. Collins was patient and knowledgeable. He made us feel comfortable with the buying process. I will refer all my family and friends to Rodney E Collins at Gaudin Ford.

Angelakvogt

21 de dic. de 2013

Everyone made me feel welcome and gave me a GREAT deal on a new Focus. I would trust Guadin Ford with my family and friend's business. Thank you so much!

Angiefb20

20 de dic. de 2013

Domenic was AWESOME. Did everything over the phone. Got us what we needed and wanted. The price is exactly what we needed and our son will be happy with his first brand new car.

ksimme

19 de dic. de 2013

Domenic was honest and helpful. He helped me find the right vehicle for my needs and the price that I could afford. He was upfront with me about my choices and told me if it was going to be in my payment range or not. He contacted me immediately when he found the car that fit my desires and needs. Thank you to the staff for being friendly and kind I highly recommend that others consider Gaudin Ford for their car needs.

grandma119

16 de dic. de 2013

We have purchased our last 5 cars from Dominic - he is knowledgeable, friendly and goes out of his way to get us the best deal. We will continue doing business with Dominic and Gaudin Ford.

rallyracer20

13 de dic. de 2013

Dominic was very helpful. i traded in my car and i got myself a truck and my mom a car. and Dominic went out of his way to make sure everything was handled. he also went out of his way to put gas in the vehicles for us. Dominic was very friendly and helped me and my mom by showing us all the options on the car and how everything works. i definitely will buy a car here again and Dominic will be my salesman for life.

DZKLAY

11 de dic. de 2013

Sherman was the best car sales person I have ever dealt with. Went to a Buick dealership the night before and what a bunch of old school shysters. Will buy another car here this weekend.

KarolynWitcher

11 de dic. de 2013

I leased a new Focus from Domenic, he was very professional and made it a nice experience. The leased was arranged just like he promised.

JEspersen

11 de dic. de 2013

It was a pleasure to buy a car at Gaudin Ford! I'm sure it was my salesperson, Tanner Marroquin, who was responsible for this great experience. The process was easy, my payment expectations were met, and my car turn-in was seamless. The "grabber blue" Mustang was for my daughter and she was thrilled. Tanner took the time to show her all the details of the car workings and gadgetry. She drove away with full knowledge of how to operate her new car, even the fact that the new Mustangs come without a gas cap! I would definitely return to Gaudin Ford, but only to be assisted by Tanner. I called the day we decided to trade for a new car, I had a particular Mustang model and color in mind, Tanner found the exact car we wanted, had it brought in the same day, and we purchased that night. That is true customer service!. I have purchased about 15 cars in my lifetime and have had many memorable car sales experiences- this purchase was by far the easiest and most enjoyable.

jrodriguez0317

10 de dic. de 2013

I have had great experience with this dealership and our sales person Julio. He has helped us with 2 purchases and I plan to upgrade soon. Thanks

tats24359

7 de dic. de 2013

Great customer service,really took in mind what I wanted and narrowed it down to a few car models, very friendly and was not preassured to buy car

jonsail

7 de dic. de 2013

I bought two vehicles from Domenic. The first was a 2011 F-150 and the experience was terrific. I searched Gaudin's website, found exactly what I wanted (model, color, options) and e-mailed for an appt. I was prepared to buy at the listed priced. When I arrived, Domenic couldn't find the truck. I was suspicious that this was a switch and bait, but Domenic seemed genuinely aggravated that the truck listed on the dealership website was not there. After he accepted that the truck really wasn't there he offered me a better equipped truck, same model, same color for the same price as the one I came to buy. I thought that was real classy. He offered me $8,000 on my trade in which was what CarMax had offered and which was $2,000 more than Team Ford had offered. Two years later my family wanted to buy a small crossover SUV. My wife and I had rented an Escape Titanium recently and liked it. There really are a lot of good vehicles in this category but my prior favorable experience with Domenic caused me to start with him. I test drove a few with different options and we made a deal. The vehicle had a dealer installed alarm. I told him I didn't want it and he said no problem and the price would be subtracted. I came back a couple hours later with my wife to do the paperwork. The alarm was still there but he said he wouldn't charge me. However, the paperwork now had a reduced price of $399 for the alarm. I mentioned that and he re-did the paperwork to eliminate that charge. As you know it takes a couple of hours to get thru the paperwork associated with buying a new car. We left with a temporary dealer plate good for 30 days and I put the paperwork aside. Shortly before the temporary plate was to expire I looked over my paperwork and was quite annoyed to see that I had been charged $399 for car rental insurance in case I had to bring the car in overnight for warranty work during the three year warranty period. I was also annoyed at myself because I recognized my own signature on the paper authorizing this charge. I never would have consciously elected to make that purchase but I had gotten careless signing stuff. (And it wasn't Domenic who had given me that paperwork to sign.) I contacted Domenic and he said he would take care of it. I actually got back about $317 as Ford, not the dealer, charged $50 and I was charged for one month's coverage. I debated writing this review because I like Domenic and will go back to him for another new vehicle purchase but didn't feel I could write an honest review without mentioning these last two glitches. However, I think most non-luxury car dealerships would not have given me the money back (or most of it) on the foolish rental coverage "purchase," so I think it speaks well that Gaudin did. Another reason I like Domenic is that he is very knowledgeable about Ford products. More typically car salesmen bounce around a lot from dealership to dealership and answer questions about model levels and equipment with answers that are incorrect, not necessarily deliberately, but just because they don't know their product line that well.

plrosenberg

7 de dic. de 2013

We ordered a 2014 Mustang from Gaudin Ford. Sergio Correa was extremely knowledgeable and helped us pick the options that best suited our needs. After the order was placed Sergio did an excellent job keeping us informed of how the order was proceeding. He also gave us realistic delivery date estimations that ended up being spot on. From the receptionist, sales staff, and finance personnel, to the service and parts departments our experience with Gaudin Ford has been refreshingly positive.

filrod59

6 de dic. de 2013

Ramiro Alvarez Outstanding sales man very helpful & understanding . Best Sales Man i Have ever Worked with , i will definitely recommend Him To friends & family Members .

DANIELLESTEWART

6 de dic. de 2013

JAVIER WAS SO HELPFUL IN EXPLAINING THE DIFFERENT MODELS OF THE F-150 AND ASKING ME WHAT I WAS LOOKING FOR. JAVIER MADE MY CAR BUYING EXPERIENCE SO EASY. I HAVE SINCE REFERRED SEVERAL PEOPLE TO HIM. HE IS VERY KNOWLEDGEABLE ABOUT ALL OF THE MODELS AND THE ACCESSORIES.

rboyett

6 de dic. de 2013

We bought a Fusion from Tanner recently and it was the best dealership experience we have had. Tanner was easy to deal with and answered every question we had. Vinny was fast and diligent for the finance process. I will be buying all my cars from Gaudin Ford and will be sending all my friends there!

Jcalder25

6 de dic. de 2013

Julio was great and really worked for the deal I wanted. He was extremely helpful in walking me through the process and was always very professional.

Dndflegel

6 de dic. de 2013

Tanner was the best salesman! Very knowledgable, friendly, and helpful. We love out new all electric Ford Focus! Highly recommend Gaudin Ford! Tanner was great! Thanks!

theladykt

4 de dic. de 2013

Was recommended to this dealership by my bank as a certified dealership. Was very pleased with the experience. Sue contacted me very quickly and was able to find me a car with all of the things I wanted in the color I wanted. Negotiation was very simple and professional. I got a reasonable price on my trade in. Financing was very quick and easy. Everyone I interacted with was very friendly and easy to talk to. Haven't needed service or anything on my car yet, so I can't speak to it, but I'm sure I won't be disappointed.

BrianWaller

4 de dic. de 2013

I went into the dealer wanting to get a mustang. I used the internet to start my inquiry. I worked with John Blink. He promptly took my information and started the process. I will admit my credit was not really admorable. But with a low score John and the finance manager was able to get a deal for me. They sold me the car below invoice to get the car sold because the bank would not loan me enough and did not have enough down payment to cover it. Instead of saying "sorry, can't help you", John Blink and Gaudiin Ford did everything they could to make the deal go through.They did not try to sell me a car I did not want or try to sell me the "left over" that has been sitting on the lot for the past few months. I got the car that litterally came off the truck within the past few days and still was not listed as for sale because it has not be prepped yet. They were considerate for my time, since I went in after work, and let me come in the next day to complete the paperwork. I am surprised that with my credit the was I did not seem get much hassles. I would highly recommend Gaudin Ford because they have shown they will treat their customers like people and not numbers.

sdramirez

26 de nov. de 2013

It's the best experience I have ever had in buying my new car. The salesperson, Ramiro Alvarez, was the most attentive person I have met and made me feel very very at home. I would definitely recommend him to any person wanting to buy a car!

RHedds

25 de nov. de 2013

We were kindly greeted first thing in the morning. They were barely opening. The dealer was helpful but not pushy and when we asked to come back at a later point in the day they had no problem. The sales person gave us their card and said they would wait for our return. We had purchased a car that was not even on the lot. Got great treatment and was constantly asked if we were comfortable or needed anything as we had our 2.5 year old daughter with us.

ecnal88

22 de nov. de 2013

Great experience with this Dealer. I bought a car that was being built so it took a few weeks to get the car. Greg Anderson was very helpful and kept me informed weekly about the progress of my car. He even drove 100+ miles to pick me up from Kingman Az and brought me back to the Dealership to pick up my new Focus ST. Great place to do business with...

lenihan

19 de nov. de 2013

From the time I drove onto the lot, the staff was friendly and professional. This is my third vehicle from Gaudin Ford and have received excellent service from the entire staff. When you know you will be treated right, you want to continue the relationship. This is why I keep coming back to Gaudin Ford.

MikeHolden

17 de nov. de 2013

From the moment I walked in Gary lead me thru the process and made sure I got the truck I wanted and could afford. There were a few concerns about the ability to get the financing thru Ford Motor however they didn't give up and finally got it approved for the amount I could afford.I love my truck, I'm a Ford man and Gaudin Ford made sure I got what I wanted. No pushy salesman, just straight forward we can do this. As Gary said we will make it happen.Thanks GuysFive Star in my book!!!

SKian

16 de nov. de 2013

Date of visit: 16 Nov 2013 at 1:00 pm. First thing...the only Ford Dealership I know in America that doesn't offer Military Discount. GAUDIN IS ONE CHEAP S.O.B!!! Second thing....outrageous auto service center prices. Being in the military, I travel a lot and have been to a handful of Ford Dealership up and down the West Coast, and never paid more than $75 for a Works Package, but this dealership charged me $90. Third thing....customer service in the Auto Service Center was average, the advisor seemed more worried about answering his text messages. Also, wasn't that knowledgable when asked simple questions about service involved with requested work. The customer service at the cashier desk is horrible. The lady working there makes it quite obvious she hates her job and that every customer that approaches her is the biggest inconvenience of her day! Forth and last thing...service completed took over and hour! At most I've seen it take is 35 minutes at dealerships 3x busier then this place. They washed my truck...which I normally like, except the fact that it looks like they washed it with a floor broom and now i have hairline scratches everywhere in my clearcoat. Looks like I'll be spending a weekend with a buffer and wax trying to remove them....cause based off this visit, I firmly believe that this place wouldn't even acknowledge my presence If I went back and complained about it now.So....spend the extra time and gas and visit the Ford Dealership in North Las Vegas, even though they are much busier, their customer service is top notch and their prices are much more reasonable...plus, they support the troops and offer military discount! WHAT EVERY YOU DO....STAY AWAY FROM THIS AUTO SERVICE CENTER!!!!

JaySweetnam

14 de nov. de 2013

All the staff was very helpful and answered our questions. The Saturday seminar and tour was very good. The SYNC lesson by Christopher (from NHP) was also very enlightening.

kherrera

14 de nov. de 2013

We had a great new truck buying experience this time. Our salesman Mike Wolf answered so many questions over the phone prior to our trip to the dealership. He emailed facts and figures and we were able to basically make choices and supply credit information and all that was left was the finalization in person. It was by far the easiest new vehicle purchase we have ever made. We would certainly recommend Gaudin Ford and in particular our salesman Mike Wolf to friends and family.

charley050

13 de nov. de 2013

Awful, awful, service!!! Problem was NEVER fixed, charged me for work that was never performed, told me it would be an extra $2,000 to fix the original problem that was not fixed. It is obvious, that the mechanic had no idea what he was doing. I am an elderly lady and they totally took advantage of that. Customer service was awful and rude. Their resolution to the problem was that the extra money they wanted was better than a car payment.

Davidtaiusa

9 de nov. de 2013

Manny is great, knows about Shelby products, I am very happy and satisfied on selection, order, delivery. It is just a wonderful experience to shop there.

aotay

28 de oct. de 2013

Thank you Tanner Marroquin for such a pleasant car buying experience. As a single woman I couldn't have been in better hands. I did not drive away with my 2013 Ford Escape the first time in, I shopped around for a couple of weeks. Tanner would keep in touch - was NEVER PUSHY. , I did go back last week, we settled on a really great price and just like that I had the car. The last time I bought a car it took over 5.5 hours to complete the transaction. I was also very lucky to have dealt with Ken Chapman in the Finance Department, he explained my warranty options and looked at every discount available to me.I will continue to recommend my friends and family to Gaudin Ford.It is clear this dealership is a step above the competition. Again THANK YOU !!!!Ken and Tanner, I appreciate you.......see you next time around.

bkburgess

20 de oct. de 2013

I am a long time, loyal Ford customer who has purchased several vehicles from this dealership. On each occasion, I have received exceptional service from their sales staff and service personnel. Moreover, I have received 3ecellent and affordable credit financing each time. I highly recommend Gaudin Ford to my family and friends..

lbunderson

30 de sep. de 2013

From the moment we walked into the dealership everyone was so kind. Our Salesman Tanner Marroquin, went above and beyond to help in our decision to purchase the 2014 black mustang. He knew everything about this car. Any questions my son had regarding performance, engine size and "torque" ,warranties,etc...Tanner knew the answer. He made sure that we were happy with our purchase and he was not pushy at all, he let us make the decision and was very helpful in negotiations. He stepped us through the whole process and made sure we were completely satisfied with our purchase. He did not rush us, he spent the time needed with us to complete the purchase and then called to make sure everything was fine and that we were happy with the car. He gave us his business card and any questions we have ever had, we have called him and he has always been there with the answer. The whole dealership was awesome and so nice. The salesmen/women they have working for them is a great reflection of the Gaudin Ford dealership as a whole..." You are only as good as the people you surround yourself with". I would say that Gaudin Ford is the epitome of customer service and it shows in their salesman Tanner Marroquin and everyone else we dealt with that day. I tell everyone I know, about my experience with Gaudin Ford and it is ALL GOOD!!!Thank you,Lisa Bunderson

azrielspirit

25 de sep. de 2013

Jose worked on my behalf to find a car that suited me and work out a deal that I was satisfied with. He is assisting me with scheduling of service appointments. THANK YOU

jvmims1

25 de sep. de 2013

My experience at Gaudin Ford has been a pleasant one. The employees were very kind and respectful and straight-forward with me. I found the exact car I wanted with minimum effort and I even got ice cold water. They also delivered my car to my home freshly washed with a full tank of gas and took special care in showing me all of my car's features.

kensa36

24 de sep. de 2013

Dave was very helpful and patient..this has to be the only NO PRESSURE sale I've ever done.He is very knowledgeable about what he sells.. i will buy from him and this dealer again..

Zac4

22 de sep. de 2013

Gaudin Ford was one of the best dealership experiences my wife and I had during our search for a new car. Domenic was never pushy, and he helped get us the exact car we were looking for, which he had transferred in from California. Domenic also helped us get the price and monthly payment we could afford, by working with his finance manager and his sales manager. We were actually about to walk out, due to the fact that there was a mis-communication between us the time before. But Domenic realized the mis-communication was truly on him, and he worked with his sales manager to get to the price he mentioned to us the first time. Another thing that I really liked about this dealership was that it doesn't flaunt the amount of money it makes. If you are to ever go around car shopping in the Las Vegas valley, you'll notice a trend of fancy windows and humongous buildings for these other dealerships (i.e. Findlay) to show off that the dealership enjoys taking the money from it's customers. Gaudin Ford was very minimal compared to any new dealership in the valley, and I felt more comfortable there than any other dealership I went to during my 3 weeks of car shopping. Thank you Domenic and Gaudin Ford!

bpadi

19 de sep. de 2013

I have had previous experience with Gaudin Ford in purchasing an F150, Expedition, and, my daughter puchased an Edge from them. There professionalism in the sales department and service is wonderful making for an experience that is not full of drama and stress!!! I would recommend this dealership to anybody.....and, the salesperson we used....

kolacon1

16 de sep. de 2013

This was my first visit to this dealership for service. I was greeted by Marcie matson, she was very personable, professional and friendly. She explained the service process to me and showed me the waiting room. I was surprised to encounter such a pleasant greeting. She made the visit about a nice as it could be !!

DJRicoche

16 de sep. de 2013

My experience at Gaudin was second to none! I had the unfortunate experience of totaling my car in an accident a few weeks prior to visiting Gaudin Ford. When any of the employees found out about this, it became clear that their focus was on the human aspect of things, rather than just the "process" of selling me a car. I had done quite a bit of research, and knew what I was looking for going in. I had "built" a car through the Ford corporate site, and after submitting my information, April Edwards called me within 2 minutes. I was floored. She seemed genuinely interested in finding the vehicle that was right for me, and even offered to drive to my home to pick me up (since I was without a vehicle at the time). I wasn't able to go in that evening, so she set me up with Ed Wilson for a visit and test drive later in the week. Ed was very helpful, and never pushy. He helped me search the dealer inventory until we found the car I wanted, then worked with me to make it fit my budget. Ed specializes in people with less than perfect credit, and although my credit is decent, he was still more than helpful. He stayed late, past closing time, to make sure everything was handled and in order. He programed the "SYNC" system to work with my phone, and helped me answer any questions I had. He set up an appointment the following day to have the car detailed, the alarm system programmed and the tank topped off. Overall the experience was great, and I will definitely recommend Gaudin to anyone in the market for a new Ford vehicle in the future!

johnnyeights

11 de sep. de 2013

I explained my problem to Marcie and I was in and out in a matter of minutes. She had a great attitude great smile and I was very pleased.

sleeperst

21 de ago. de 2013

I had a great experience at Gaudin Ford. I was very upside-down on my trade, and I was skeptical I would be able to get financed with so much negative equity. But they made it work and got me into the car I wanted with only a $7.00/month increase in my payment. Also, there was a minor paint defect on the new car, which they fixed right away and paid for my rental car for the three days it was in the body shop. Tanner (my salesperson) even made sure to be there when I picked up the car from the body shop to make sure it was acceptable. The customer service was great and they never made me feel bad about my financial situation. I would definitely recommend Gaudin Ford and hopefully I will be making another purchase there in a few years! I am active duty military, so I don't know if I'll still be in the local area when it's time to trade in my car. But if I'm still here, I will definitely go to Gaudin Ford. I've bought several cars in my life, and this was one of the best experiences I've had.

clmkll5050

21 de ago. de 2013

I have purchased a total of six Fords from Gaudin Ford during the past three years. I was fortunate to get Domenic LaSala as a sales rep. He understood my needs for my business and was able to find me the right vehicle and arrange financing without any hassle. He also managed to save me hours of unnecessary waiting at the dealership. I would definitely recommend friends to purchase their next car at Gaudin Ford.

swurzy33

14 de ago. de 2013

I was on vacation out of town when my engine burned up. I limped back into town and, having had a Mustang as my first car many years ago, I wanted one again. In my moment of need, they took my burned-up old trade in and sold me exactly what I was looking for. I especially appreciate the caring service of my sales rep Julio Lazo. He patiently listened to my requests and met my needs. The follow-up was great, especially the class when the GM took us through the facility and gave us some history of the dealership. I'm quite pleased with my purchase experience.

rdbeasley

14 de ago. de 2013

Sergio Correa contacted me after I showed interest in buying a Fiesta on-line. There was no pressure and no expectations put on me. I made an appointment to come in for a test drive. Sergio was unavailable because he was with a previous customer so Javier Avila helped me with the test drive. He was very helpful. He was able to find the exact car I wanted at another dealership. Javier actually went and picked it up that evening. When I came back the next day to buy the car, Sergio took over with the paperwork. He was very helpful and we got the deal done quickly. Of course, paying cash makes things move fast. Sergio helped me with the Sync system and all of the other things that the car had to offer. I appreciate the fact that extras, like an extended warranty, were not push on me. They asked and I declined; case closed. I was very pleased with the way Gaudin Ford treated me and will recommend them to my friends.

trevorp

13 de ago. de 2013

I am from interstate and I purchased a Raptor and a Mustang and the service with getting both was fantastic and they helped wherever they could. Good people and good company.

Jmoorer

9 de ago. de 2013

The total purchase experience was excellent. Our salesman (Rodney Collins) took time to find the vehicle we wanted. He patiently answered our questions and provided instructions to assist us in the operation of our new vehicle. We look forward to continuing the relationship with Gaudin Ford.

f1walvarez

3 de ago. de 2013

Best car buying experience we ever had! Everyone at the dealership was extremely friendly and courteous, plus the dealership was spotless! Our sales rep, Sherman Reif, was the nicest person we could ever ask for. Very patient, knowledgable and professional. It was a real pleasure dealing with him.Walter & Mary Alvarez

DanInVegas

1 de ago. de 2013

We moved from the east coast and had a long standing 40 year relationship with a Ford dealership who had a great service dept. I had a recall notice that required a visual inspection of a cable with a possibility that parts would be ordered if necessary. I called to make an appointment with Gaudin since they were closest to us. I made an appointment for 7am a week in advance to get the vehicle in and out as quickly as possible. I arrived at 6:50am and waited at the service window for someone to appear since they opened at 7am. None of the 3 people in the showroom showed any interest in assisting me. At 7am I finally asked an employee making coffee where the service people were. I was told to go outside to the center service bay and get in line. Once I pulled in I gave the paperwork to an employee and told him of my experience so far at Gaudin Ford. He said the people inside had "bankers hours". I was told it was going to take awhile since not all the service techs were in yet. I left and have scheduled the recall at another Ford dealership, so much for customer service. If you are looking for a "la di da" yuppie ford dealership who run on their own schedule, not yours, then Gaudin Ford is for you. We are in the market for a 2014 Taurus Limited, but I don't think we will be back to deal with the yuppies! A week later Friendly Ford performed the service necessary for the recall and I was in and out of the dealership in less than 40 minutes after my appointment time. The service manager even told me not to schedule the appointment before 8am when the mechanics arrived. This is a true no baloney dealership! They probably will get our next Ford purchase, not Gaudin.

pconk

27 de jul. de 2013

I had been looking for a particular truck for a while without any sucess. I didn't think a new one would be what I wanted mostly because of price, but I found what I was looking for at Gaudin and they worked a deal for me that I thought was fair to both of us. They were very friendly and most importantly, I never felt pressured. Mike let me make my own way at my own pace until I was ready and then he was very helpful in all respects. The entire experience was pleasant and not what I was expecting as I had been looking around and felt pressured everywhere else that I had looked. I would definately recomend Gaudin Ford and Mike Wolf to anyone.Phil Conk

coachshu16

23 de jul. de 2013

Good dealer, good team, good car.This is my fourth new Mustang since the 2010 model year, and the third from Gaudin Ford.Last summer's team was not nearly as helpful. No one even found the right Mustang to even try and write a buyers order (deal) on. I had to buy that Mustang elsewhere. They got it right this year, as they seem to being growing again, now in their new location.I plan to make Gaudin one of stops again next year during my annual summer new car buying experience.Thank you Rodney, Frank, & Gaudin Team.

roost66

14 de jul. de 2013

I have done my automotive shopping with Gaudin Ford for my last 5 vehicles, both at the previous location on East Sahara and the new one on Roy Horn Way. It doesn't matter which department or employee that you deal with-all are superior at customer service and knowledge of their specific area. As long as Gaudin Ford is there I won't frequent another dealership.

donferderer

9 de jul. de 2013

Recently purchased a new F150 4X4. I live out of state but liked the salesman, Gary. He did a great job. Really knew his product and if he wasn't sure of a feature, he would get an answer for me. Took a lot of time to pair my phone with the truck blue tooth. Next time, I would negotiate price a little more aggressively but really liked working with Gary. The entire process took awhile, longer than I was prepared for, but the dealer added a couple of items that I asked for. They were very accomodating. Highly recommend both Gaudin and Gary Mynhier.

No way

21 de jun. de 2013

Will never buy anything from there worst exper ever This place is pathetic Scammers and cheats Nothing more to say except that everyone should avoid this place Buy from a private seller instead

johnvanegas

20 de jun. de 2013

More than great service all along. My buying experience was stress free and very professional from their part. I love my 2013 F 150.I am recommending this dealership and my sales person to my friends.

Gabbytwo

19 de jun. de 2013

I went on-line to the Gaudin web-site to gain information about a specific vehicle. I entered my information and received a call within 5 minutes. It was Mike Wolf. Mike was very informative. He answered all my questions, researched the worth of my trade and called me back promptly. Arrived at the dealership on Saturday afternoon and received courteous and professional service from Mike. We found he car I wanted and he worked very hard to get to the price and monthly payment we had discusssed. I left that day with a new vehicle and the utmost respect for Mike and Gaudin Ford. Since then I have had a couple of opportunities to see and talk with Mike. He has gone above and beyond to make my experience very enjoyable. I would highly recommend Gaudin Ford to anyone wishing to purchase a vehicle.

FlyKicks73

17 de jun. de 2013

We are new to the Vegas area. We wanted a used Chevy Avalanche that was for sale on the used lot. I emailed them with my basic info and 2 weeks past and no response. I just purchased a used Mercedes E63 in Salt Lake City Utah. Sure I spent a bit more but they took care of me. Plus im much more happier with this car then the Avalanche since we had one before plus an Escalade. Their loss.

ALSMAN

14 de jun. de 2013

My wife and I were very impressed with the way Gaudin Ford treated us as customers. As we arrived in the showroom we were greeted by Sherman Reif Sales consultant. We were offered something to drink and ask how he could help us. I told him the type of vehicle we were looking for and he checked his dealer stock and also checked his computer. I drove several vehicles before finding the one I was interested in. It didn't have a couple of Items I liked and he told me he would have them installed that way I would have the vehicle I wanted. The equipment was installed and the work is excellent. My wife and I were very pleased at the way everyone at Gaudin Ford made our buying experience a pleasure. They worked with us to make sure we received the best interest rate on the loan. Sherman made follow up phone calls to us to see everything was going great and the vehicle was performing well. My wife and I are now Gaudin Ford customers .

Peter D

12 de jun. de 2013

This dealership should be avoided at all costs and the keyword is COST! First the sales department has no idea what they are doing. They couldnt find the F-150 we wanted and later found it another dealer so that took three hours to get it back. Than the finance manager, a guy named Jacob tried to pull a fast one with the interest rates by trying to talk us out of the 1.9% rate we were quoted. Than when we went to leave with the car it was dirty and out of gas and we had to come back the next day again. In the end I found we paid $500.00 more for the car because we didnt ask for the internet price. It was a bad experience!

drmayf

10 de jun. de 2013

Every once in a while, you run across a business that has outstanding employees. Gaudin is one of those and one employee in particular: Domenic LaSala. I was in the market for a new truck and I used the Ford Corporate web site to build and price the truck I wanted. I sent the build sheets to several local and out of state dealerships for cost and delivery comparisons. Domenic answered the mail for Gaudin, which for me was great! While all the dealers supplied virtually the same out the door cost, Domenic made the difference in helping me make the decision to use Gaudin. He worked with me to refine the options and answered all questions without embellishment and factually. Which, by the way, is rare. When it came time for me to place my order, he did that with skill and passion for the product and for us as well. Interruptions in the process were few and he got us out the door with minimal fuss. He provided me a build schedule for my truck and then maintained contact with me to help me track its delivery to Gaudin and ultimately to me. When I asked questions, he took the time necessary to track down answers for me, again a rare employee action. During the waiting time for delivery, I brought my trade in for Gaudin to assess for trade in value. Domenic took care of that as well and that helped me considerably. It made my decision to "trade in" rather than for me to sell. When the new truck arrived, he took time to finalize the paper work, and to make sure that everything was in order. It turns out that it wasn't because an alarm system had not been installed. When that was discovered, Domenic took the time necessary to explain to us what had happened and then had a technician install the missing alarm system for us. We appreciate the timely manner in which he took care of that issue for us.I feel that Domenic is a great Gaudin employee and ambassador for the dealership. He is a "keeper"!Thanks for listening,Lawrence MayfieldPahrump, NVProud owner of a new F350 DRW King Ranch

bcr1972

6 de jun. de 2013

I went into the dealership to look at new vehicles. I have had some credit issues in the past, including a bankruptcy not quite 2 years old so I was not expecting much. The salesman took the time to help me find not any a car, but the exact car I wanted and got me financed with a great rate. I would recommend this dealer to anyone, credit problems or not.

bwish173

30 de may. de 2013

This was my husband and I's first time working with Gaudin Ford. I have been driving a Honda for years & was ready to finally buy American. Mike Wolf & Frank Mooradian were very patient and helpful throughout the whole process. We had many questions & test drove many cars until I finally decided on my Taurus.

pj3m

24 de may. de 2013

Very caring and knowledgable team members. I sold my lexus for the new Ford Explorer and am so glad i did. The great service along with a big smile on on the team members, makes for a wonderful experience. This is not my first car i bought from Gaudin Ford and it is also not my last .

mbas24

19 de may. de 2013

Went to Gaudin and dealt with Greg Anderson on a referral from a friend. I called and made an appointment with Greg. He asked many questions as to what we were looking for so he could have several vehicles that matched our preferences ready. We showed up and Greg met us with several vehicles that matched what we were looking for. We went for a test drive and Greg was very informative about the Fiesta we test drove. We picked the Fiesta that matched our preferences and went in to start the paperwork. We went in and did some negotiating on our trade in and some options for our car. They gave us a very fair trade in value for our old car and had several rebate options thru Ford. Greg helped us pick the best options and off we went to financing. The financing dept actually found a better interest rate than our credit union had pre approved us for. That allowed us to purchase a better extended warranty. Our monthly payment is within the budget that we went in with. We were out of the dealership within 3 hrs and are more than satisfied with our experience there! Would recommend this dealership highly!

clos

19 de may. de 2013

last year I bought a 2013 v6 mustang i like the car I did the test drive and we made ??the deal.After a few weeks of having the car I heard a noise in the shocks or struts, when I go over the speed bumps, the noise was annoying, sounded very strong, as it hit something, I went to the dealer to explain, after reviewing it told me there was no problem, everything looks fine nothing was wrong.I call FORD they told me don't worry, everything will be fine.Well after many trips to the dealer talking with supervisors and manages they said that the car does not have a problem there but the noise was still there. I was very disappointed with the car I heard few other different noises I decided to trade in the mustang ford a Toyota.I will never recommend this cars of this dealer to nobody it was a very disappointed experience ....!!

Stbaker

18 de may. de 2013

I came to the dealer with a short laundry list of car issues. Chris Rogers was able to access my vehicle needs, recommend a course of action, follow-up with the technicians findings, submit the issue to my warranty provided and resolve the issues. It was a great experience that was timely and much appreciated. When my car breaks, sags, or starts to squeak I'll take it to Chris Rogers at Gaudin Ford.

jholley13

15 de may. de 2013

Domenic truly is the example of what a salesman should be. He should be the standard for all dealerships! Best experience of my life! Thank You!

carterj

8 de may. de 2013

My experience began positively, and I nearly purchased a vehicle from Gaudin. John Blink was personable and had a generally thorough understanding of the vehicle in question (2013 Explorer XLT). He DID attempt to upsell the vehicle by adding a security system, in spite of the fact that the package identified came with a perimeter alarm STANDARD. After correcting this, I agreed to move ahead with the deal. Being lat in the model year, the specified vehicle was not in local inventory, but Gaudin arranged for transfer of a matching vehicle from a dealership in California. I agreed in principle to this deal, but continued to investigate other dealerships in the region for competitive deals. Upon learning of this, Mr. Blink became rude and opined that "...I was clearly not interested in the deal he had offered". In fact, I was utilizing a practice commonly refered to as "shopping", a practice that did not sit well with him. As I attempted to assure him in a phone conversation that I was happy give him the opportunity to negotiate a deal, he abruptly cut off the conversation and hung up the phone. He was apparently only interested in customers who represented "low-hanging fruit" and had no desire or competence to actually practice salesmanship. I'm happy to take my business (and Mr. Blink's commission) to one of Gaudin's competitors.

dariavanselow

1 de may. de 2013

We purchased the truck we wanted and had the best experience possible. Richard was quick with answers and assistance and always professional. Pat was super professional, very friendly and the best "can do" attitude ever! Pat also had the answers to all our questions. We love our truck and we would recommend Gaudin Ford to anyone! Thank you again!

melcsike39

28 de abr. de 2013

Excellent service from everyone. I really enjoyed the purchasing of my 2013 Ford Fiesta and did not ever feel pressured at any time. It was a very pleasant experience.Gaudin Ford and the folks I dealt with were the best. I compliment them on their friendly & honest service.Their dealership is beautiful and the customer service is tops.Bottom line: They are great and so is my 2013 Ford Fiesta!Thank you Gaudin Ford..Melinda Domosvay

TheLovetts

27 de abr. de 2013

My husband and I have been loyal Nissan customers for at least 10 years and have purchased 9 Nissans. When we arrived at Gaudin Ford, the salesman Ramiro greeted us and offered us something to drink. He took us around to see several F-150s until we found one that we liked with the accessories we wanted. When we decided on the truck we wanted but the monthly payment was not what we wanted, without telling us what he was doing, Ramiro went out onto the lot to find a truck with the things we wanted that would put us in the monthly price range we needed. When we fell in love with the truck we wanted Pat worked really hard to get the loan approved within the price range we were looking for. Throughout our experience we were treated like family by both Ramiro & Pat, and never felt taken advantage of, disprespected or like we were dollar signs. At Nissan, eventhough we were loyal customers the experience always felt like the dealer had the upper hand and that we were just a paycheck to them. Our experience at Gaudin NEVER felt like that!!!! To top it all off when we took delivery of the truck Ramiro had taken it upon himself to remove the license plate from our trade in. At Nissan we always brought a screwdriver to take off our old plates, so this small act by Ramiro made a HUGE impression. I have already given Ramiro's card to several people I know looking to purchase a car & I will continue to recommend Ramiro to any one I know in the market for a vehicle. I have been in the service industry for 20 years and I work extremely hard to make sure all of my customers feel welcomed like family, because of the level of service we received from Ramiro & Pat, my husband and I will be loyal customers for many years to come.

emsquaredh

25 de abr. de 2013

As a new-comer to the US, I had heard all sorts of horror stories about new car salesmen. There was NO horror story at Gaudin Ford.Friendly, professional and efficient service from Greg Andersen (Sales Rep) and Frank Mooradian (Sales Manager) made the purchase a pleasant experience. I highly recommend Gaudin Ford.

Fun2laf

24 de abr. de 2013

This was my 7th new car purchase in my life and without a doubt the best experience I have had. The process was easy with no haggling, I received the price I wanted to pay,and am very happy with that price. There was no pressure to the purchase extras and the finacing went smooth. I love my new Truck and Gaudin Ford for making it an easy process for us.

kirstendowell

21 de abr. de 2013

One week after purchasing a used 2008 Hyundai Accent from Gaudin Ford, the Check Engine light went on. When I called the dealership to get it fixed, I was given the run around by an inflexible policy on loaner cars. When I finally was able to get one of their mechanics to look at the vehicle, I was told that it was a leak in the gas cap. After purchasing a gas cap, the light remained on. It has now been nearly 30 days since the purchase of my vehicle and the light is STILL ON!! I have been told by another mechanic that there is most likely another issue with the car that will need to be repaired. I will NOT be returning to Gaudin Ford because they sell used cars that are NOT in good condition and when something goes wrong with one of their POOR QUALITY cars, they do NOTHING!! I trusted this dealership to sell me a decent used car. They broke that trust. I will NEVER buy a vehicle from them again and I will tell everyone I know NOT to buy a vehicle from them either because they are NOT TRUSTWORTHY.

KirstenD

21 de abr. de 2013

Gaudin Ford sold me a faulty vehicle and refuses to rectify the situation. One week after my purchase the check engine light went on. The dealership did everything they could do keep me from bringing it in to get it checked. When I was finally able to bring it in, I was informed that it was simply a leak in the gas cap. Even after purchasing a new gas cap, the light remained on. Now it has been nearly 30 days and the light is STILL ON! The dealership refuses to do anything more even though I have learned that there is likely something more serious wrong with the car. I will NEVER buy another vehicle from this dealership and I will tell everyone I know NOT to purchase a vehicle here as well. They are NOT TRUSTWORTHY.

gjgross144

12 de abr. de 2013

Chris was very attentitive and knowedgeable of our initial problem. His communications was excellent, providing very timely followup His recommendations on additional required maintenance needs was well founded. Quoted costs on target. Greatly Pleased. Jerry Gross

JEAlady

9 de abr. de 2013

From the beginning to the end was pleasurable. I explain to Greg Anderson what I wanted and what I could afford; he listened to me and did not try to persuade me to change. He did not put any pressure on me, which would of been uncomfortable for me. He answer every question and even after I got home I emailed him several times and he got right back to me. He physically showed me how my car operates and how the smart box worked, as well a connecting my Iphone to it. From choosing the Ford CMax, writing up the deal, meeting with Kenny Chapman for finance, to driving my car away from Gaudin Ford dealership was by far the BEST experience I have had buying a car. Thank you Greg, Kenny and Gaudin Ford. P.S. I was also greeted in Finance by a manager who was really nice, but cant remember his name.

AllinDuBuc

9 de abr. de 2013

My buying experience at Gaudin Ford was Great !! I had already identified the car I wanted from the online inventory and it was just a matter of going to the dealership and signing on the dotted line. With all of the information I was able to get on the car on the Ford web site combined with the specific details on the Fiesta I selected from the Dealer web site, I had few questions and they were easily answered by both Domenic & Jullo. I received a fair amount for my trade in vehicle and the financing terms were very good. The extended warranty and extended service plans were were well explained and we chose to get them. Everyone at the dealership from the Parts Department to the Service Department, including the Sales guys and even the installers who installed the alarm system after the sale were professional in every way. When I'm ready for another vehicle I will return to Gaudin Ford !!

Bredden16

6 de abr. de 2013

I tried Gaudin Ford Service and I compared them to Ford Country Service in Las Vegas . I will choose Ford Country Service for my future repairs and pass on using Gaudin Ford.Gaudin Ford $ervice has higher pricing than Ford Country Service.. For example, to inspect my seat belt for repair , Gaudin charged me $60 inspection fee. Ford Country charged me $ZERO for the same inspection.I spent $2000 for my repair work at Gaudin, yet they wanted to charge me $60 to inspect my seat belt?No thank you, Gaudin Ford Service.... I will not be coming back in the future when my cars need repair.Bruce Redden

prpfeif

5 de abr. de 2013

I Used the Costco car buying service. There was no high pressure, very pleasant experience. Had to special order my Escape, was delivered as ordered.

kroskin

24 de mar. de 2013

We were looking for a new Shelby Mustang Gt. When we shopped in Conncticut the dealers just laughed at us or told us10,000 to 15,000 over msrp if they got one. Manny came highly recommended by Cobra Automotive in Wallingford, Ct.We called him and knew right away we had found a professional knowledgeable person who in fact wanted our business and would deliver and he did.

Rick & Lisa Rockwell

24 de mar. de 2013

We have bought many cars throughout the years, but by far our experience with Gaudin Ford has been, hands down THE BEST EVER. There was absolutley NO PRESSURE from our salesman, Tim to the financing with Bob. I was so happy with Bob in financing only presenting optional packages that he thought would benefit us and our use for our car. The extended warranty and the tire package Bob showed us worked great for our needs, and we bought both from him! Our experience from start to finish at Gaudin is what ALL car buying experiences should be...simple, friendly,fast, no hassle and fun! We absolutely LOVE the Ford Edge we bought. Thanks again to Tim, Bob & everyone at Gaudin Ford! We WILL be recommending and buying from you again. Rick & Lisa Rockwell

L_Rockwell

23 de mar. de 2013

We have bought many cars throughout the years, but by far our experience with Gaudin Ford has been, hands down THE BEST EVER. There was absolutley NO PRESSURE from our salesman, Tim to the financing with Bob. I was so happy with Bob in financing only presenting optional packages that he thought would benefit us and our use for our car. The extended warranty and the tire package Bob showed us worked great for our needs, and we bought both from him!Our experience from start to finish at Gaudin is what ALL car buying experiences should be...simple, friendly,fast, no hassle and fun!We absolutely LOVE the Ford Edge we bought.Thanks again to Tim, Bob & everyone at Gaudin Ford! We WILL be recommending and buying from you again.Rick & Lisa Rockwell

drahcir44

22 de mar. de 2013

Best auto dealership experience we've ever had. Tiffany Repucci is an outstanding salesperson; very courteous and professional. She assisted us in our choice of vehicle and made sure we were satisfied with that choice.She further assisted in arranging financing and the lease agreement.

jmcarney

18 de mar. de 2013

Excellent team of dedicated, professional individuals. I was treated courteously and respectfully. Sergio is an excellent representative. I will return to him for any future needs I have.

tempy27

16 de mar. de 2013

Terrible work , they let vehicles leave unfinished. They also blame they customer , and say "it's supposed to be like that". That's funny , my mustang came with a bumper that lined up with the fenders. Unreal.

rdmree

14 de mar. de 2013

I was referred to Gaudin Ford by COSTCO. April Edwards and Dave Poltorak greeted my wife and I when we first came in and throughout the buying process were excellent people to work with. The pricing was very fair. We were interested in a Ford Focus Titanium. However there was no inventory with all the options we wanted. So we placed an order with them for the car. A week later April called us at home and said a similar car came in and asked if we would like to see it and drive. It had a few more optons on it that we originally did not order.We came in to the dealership on Presidents Day and decided to buy this car with the added options. We also were able to take advantage of a $3000 rebate that was being offered that day. Dave and April were absolutely great. Dave is somewhat of a comedian at times which helped during the process. Both of them were very attentive and I really appreciated it.

Candice

14 de mar. de 2013

I purchased my new vehicle from Frank and Mike. They were excellent through the entire process. This was the best transaction I've had in a long time. Thank you Frank and Mike!

carebear1065

13 de mar. de 2013

Most pleasant vehicle purchase experience I've ever had. Very thorough explanation of the vehicle, financing and maintenance schedule. I was in and out in less than 3 hours that was including the test drive. Thanks for being so helpful!Randy Slater

NinaMoo6

13 de mar. de 2013

I was really impressed. There was no preassure and I was in and out of the dealership very quickly. Guillermo gave me a couple of follow up calls to make sure everything was going well. I would like to give Guillermo props on the service that he provided.

crthunder

11 de mar. de 2013

My car's transmission was broken (because private dealership was a liar and did not tell me about the car had a bad trans) and obviously I need to fix it. First, I went to private mechanic place but still he could not find out whats the problem with so I brought my car to dealership(which is Gaudin Ford). and well, he looked nice and friendly but he brought a topic of payment plan and I had to deal with it. So I paid for it, and done. However, my car's performance became bad, lost a power than before I fixed it. It is like even though I hit my gas pedal all way up to but the response of shifting gear up got slower than before. So far It didn't have problem on DRIVING so I did not worry about it. Then guess what happened after a year and half later, my transmission got broken again. So I brought my car back again with a receipt of transmission but one thing it was strange was, on the receipt I got did not say anything on warranty but I was assuming that there was it so I went there. and I checked a computer with different guy and it surprised me; the warranty has been expired within 3000 miles after I fixed transmission (well, how does a transmission break down within 3000 miles???? Are they doing their job??) and I heard it was exchanging a transmission with new one on phone call but it was rebuilt. Well, it shocked me because this guy took advantage on me that I did not know anything about cars, he thought it would be nice chance to get some cash and he also thought I would not care whether he told me any details about warranty and how it was fixed or not.I am really disappointed what he has done on work on my car. Now I waist my $2500, even though I have pay for school and I am sure I would never be back here to fix my vehicle again at here. Obviously, what I had on my customer experience was, he did not tell me anything about how it has been fixed, what a warranty was, and he took advantage on the point of I did not know anything about a car.So, what I can suggest is, it is better to go local mechanic place to fix a part not only about transmission but it is also about in any parts like engines, sensors, plugs or anything. Because local mechanic place knows better about the parts that has more performance than manufacture parts that is same costs. This place is just wasting money, liar, breaking or giving low quality of parts to keep bringing back customers again and again.

leggman

3 de mar. de 2013

My entire experience with Gaudin Ford and Mike Wolf was absolutely top notch. Gaudin Ford has a very nice feel, everyone is friendly, and there was never a feeling of any kind of pressure that comes from other car dealerships. I had a great experience and will happily keep doing business with them!

dianegarcia

1 de mar. de 2013

Gaudin Ford had a great selection from which to choose. Salesman Greg Anderson was professonal, friendly, and NOT pushy. His information made us feel comfortable with our decisions. When my husband is ready to replace his car, we'll call Greg at Gaudin.

Florence

28 de feb. de 2013

I had no problems at all with this dealership and that's a big deal for me because I am a harsh critic of dealerships the sales people seem to know the product and did an outstanding job.

patricia1989harvey

26 de feb. de 2013

They did an outstanding job my credit was not very good but they never made me feel less important. this is a great place to do business thanks Gaudin.

terry1985miller

25 de feb. de 2013

They did an outstanding job my credit was not very good but they never made me feel less important. this is a great place to do business thanks Gaudin.

Patricia

19 de feb. de 2013

We will definitely be buying another car from Gaudin Ford the salesperson went well beyond our expectations the whole process was enjoyable.

arresteddevelopment

16 de feb. de 2013

best service experience, took the time to understand all of my concerns and was very attentive to my needs. would allways recommend Chris or Gaudin Ford.

adelauro

7 de feb. de 2013

I was in the market for a Mustang GT500. Manny Galvan at Galvin Ford was the perfect sales consultant for us to deal with. He was completely knowledgeable about all aspects of the car and provided excellent insights to give us a full understanding of things before we placed the order. Since then he has done a perfect job of keeping us informed and getting us settled with the new car once it arrived and was ready for delivery. This guy knows his stuff and we found his pricing very fair. Highly recommended!

ReneGarcia

5 de feb. de 2013

had a wonderful experince at Gaudin with Erik. He wasn't pushy.. he was knowledgable and very friendly. I would reccommend Gaudin and Erik to a friend or family member any day.

jjulianolv

4 de feb. de 2013

no hassle buying and very courteous, friendly sales people. i wasn't pressured into buying any of their vehicles and was given the option to test drive models that they had on hand.

streamsol

1 de feb. de 2013

Dominic was and continues to be extremely responsive and customer satisfaction minded even after the sale! I would recommend him to anyone that is looking to buy a Ford.

Gladys

30 de ene. de 2013

I have been buying Fords from Gaudin Ford for years great dealership.

icarus21

28 de ene. de 2013

I bought a very rare 2011 Ford Mustang Gt RTR, its also a convertible. I believe I got a very good deal on this car and would do business again at this dealer.

Joel.Rios

28 de ene. de 2013

Mr. Alvarez was excellent in giving us the best customer service possible and always gave us the best deal around town. Extremely helpful and understood my needs as a person and returning customer.

OchoaJr

28 de ene. de 2013

great service, NO pressure from Ramiro. He let us browse without time limit and bilingual a BIG pus. Will come back to see him in the future for purchase again

erenes10

19 de ene. de 2013

I enjoyed my experience with all of the nice people I dealt with. This was my second new vehicle I have purchased from Gaudin Ford and I would and will recommend them to everyone needing a vehicle.Thank you all very much>

Julio B

17 de ene. de 2013

Ramiro is great and makes sure you go home happy. This has been a great experience overall, mainly because of Ramiro's customer service and friendliness.

nida taysen

17 de ene. de 2013

I have been through the car buying process 3 times in the last 7 years and I have to say that this has to be the most pleasant and efficient process that I have ever experienced. After I decided on the car that I wanted( there was never any pressure for me make a quick decision) I was done with all the paper work in about 2 hours maybe less.. the last car I bought( from Nissan for my daughter) took around 6 hrs ...they kept making errors on the paperwork and after all that time I found an error that I had to have corrected on Monday morning. So I have to say Gaudin has the system down to make the car buying experience pleasant and effortless...I would do business with Gaudin again!

fatexspectra

14 de ene. de 2013

I was involved in an accident and was able to request where my car went so I asked for it to be taken the Gaudin Ford, as I had work done there previously and it turned out well. Unfortunately this time was not the case, after having been told that the hood for my car was on back order I would be able to get a hood for a higher package (GT) instead of the one that came with my car, so I agreed that doing so would be acceptable. Unfortunately after trying to order that hood, I can only assume it wasn't available either. I got calls along the way, a hood for a 2011 is not available, nor 2012, nor 2008, etc. Eventually in turned in to my car being in the shop for 42 days, all held up because of a hood. I finally got a call before Thanksgiving from Chris Duell that my car was available to be picked up and I could come get it any time I'd like. The same day I received another call from Chris and a voice mail stating that the car is ready to be picked up but, they haven't received a guarantee of payment from the Insurance company so they cannot release my car. I called Chris back and asked him what was going on, he told me again that he could not release the car and that he would get back to me if he heard anything back from the Insurance company. That was on Tuesday, I still had not heard back from him by the following Monday, so I called Gaudin myself and they said my car was available since last week and I should have picked it up then, to which I told them I received a voice mail the previous Tuesday that my car was ready but that I could not come pick it up. Chris said that he never had that conversation with me and I told him that I still had the voice mail on my phone of him stating that. I finally went to pick up my car, on the 42nd day of it being in the body shop and went to return my rental car, and they told me that since the body shop said my car was done a week before, I would have to pay the difference in the rental period (1 week). I called the insurance company, played them the voice mail of Chris stating the car was available but I couldn't pick it up and they eventually paid for it. I was at that point, very, very tired of dealing with Chris and Gaudin ford, but when I took my car out the next weekend, my hood wasn't aligned properly, so I had to drive the 40+ miles from my house to Gaudin Ford for them to fix that again, very irritating considering they had the car for 42 days, you'd think they'd be able to get it right in that period of time. After driving my car for less than 300 miles since the work was done, the Mustang emblem on the grill fell off, I called back again to state that more problems happened, Chris said "Those things fall off all the time, come in and we'll give you a new one." So now I have to drive another 40+ miles from my house back to Gaudin to get another emblem placed on my car. I am very tired of dealing with Gaudin, and Chris and will not be returning to Gaudin Ford fo anything.

purrplemickey

12 de ene. de 2013

Working with John and Pat was such a positive experience and they took the "Drama and Trauma" out of buying a new car. These gentlemen could not have been more cordial or forthwright in their manner. There was no hard sell or pressure. We agreed on a model and when it was not readily available they suggested ordering the car made to our spec. We were made well aware of the lead time necessary, and that worked for us, so we intiated the deal. The catch was that the car was to have been available at Christmas and we had plans to be out of town for an extended period of time. John assured us the car would be waiting for us and they would not sell it to someone else! The car arrived and we took delivery in January. The entire process was so positive that I wish we needed to buy another car!

tcoxnm

5 de ene. de 2013

Our brakes went totally out and they got us on the road as soon as they could. Thank you very much!The valet staff at the Wynn recommended Gaudin.

alvike

5 de ene. de 2013

Ramiro Alvarez was the best car salesman I have ever worked with. I never felt pushed, and he respected what I wanted. He made the experience feel like I was working with one of my friends. He was honest and open. And he was very informative also. Thank you Ramiro.

randyyuan

28 de dic. de 2012

chris provided good informations and taking care of me from start to finish of services,everybody else was friendly and informative, took bit longer to get the services done probably because the holiday seasons.

Sharon Sheppard

26 de dic. de 2012

Gaudin Ford and the folks I dealt with were the best. I compliment them on their friendly & honest service. They were not at all pushy and were very patient with me while I picked out a new vehicle. I have already recommended them to others and will continue to do so.I give them a perfect score because of the way I was treated. Above board, professional and just plain nice.Their dealership is beautiful and the customer service is tops.Bottom line: They are great and so is my 2013 Ford Fiesta!Thank you.Sharon SheppardPahrump, NV

Nalvarez

22 de dic. de 2012

Best experience ever!!!!!!!! Super happy with the service Ramiro was very professional and knowledgeable and guide me through my purchase follow up after to ensure everything was ok. That to my was best costumer service I ever had!!! Definitely be back :)

michael preus

21 de dic. de 2012

I have bought my % mustangs in a row from Steve O over at team ford because he is a family friend. My wife and I moved to a new home by your new Gaudin dealership on rainbow. Therefore we wanted to try you all out because it was so close. I had my brakes changed by you and an oil change.. We are very happy with the service and my salesman was awesome!Mike preus

Ktlynn

20 de dic. de 2012

Thanks for the great service! Was a pleasure with you guys..the team is ALWAYS wonderful here. But why is this survey making me use 25 words when just saying you guys rock covers it?! :)

RosaT

20 de dic. de 2012

Tonight we went to Gaudin Ford and bought a new F150 we were so pleased with the service we received From Ramiro Alvarez he has great customer service skills made us feel at home, he gave us very valuable information which made us choose the right truck for our family i would definitely recommend Ramiro and Gaudin Ford great company.

ClairLewis

19 de dic. de 2012

I had a great buying experience at Gaudin Ford. I was treated very fair and honest. The vehicle was ready when promised with the extras installed. There was one minor flaw in the driver's leather seat that was corrected to new condition. The sales associate (Jose Lopez) explained how the options on the vehicle worked and was very knowledgeable and understanding. I recommend Gaudin Ford and their staff.

hendrixjoy

18 de dic. de 2012

We were in Vegas for the NFR and the engine light came on. We brought oue Ford F350 truck in for service and the team determined that further service would be needed, which might be extensive. We decide to buy a new F150 instead of having the truck serviced. Our experience was positive and everyone at Gaudin Ford was knowledgeable and ready to help in any way, even offering us a sandwich. We had a great experience.

marty.fannon

18 de dic. de 2012

Eric was great to work with, he answered all of my questions. He really cares about his customers in my opinion, I will ask for him in the future.

christine.hernandez.5074

17 de dic. de 2012

Recently my Ford Sport Trac broke down, it was pretty major... I thought perhaps that it was time to get a new vehicle... Since my 1st experience with Ford was so wonderful when I bought my Sport Trac, I decided to stick to works... The guys at Gaudin treated me like a princess "once again" and made my experience amazing.. I've never known such follow-up and accomation from any place I've purchased a car. Everyone there was amazing and exceptional.

frnchfry83

16 de dic. de 2012

Service was great fast and efficient! I make the long drive from the east side of Las Vegas because you guys are the best!I wouldn't dream of going anywhere else!

ikeman

14 de dic. de 2012

Not our first new ford purchased but our first time dealing with Guadin Ford. The experience was very pleasant from our sales person who was Greg Anderson to the finance person Kenny Chapman. Greg was very friendly and helpful when asked questions and on test driving the new Taurus we purchased. Kenny was very professional in the finance department. I have recently used Guadin's service department for my other ford vehicles and have been pleased with the service and friendliness in that department and I'm sure it will continue with our new Taurus.

sobertrish72

10 de dic. de 2012

I love Ford !!! They made it possible for me to Trade my Old Ford for My new Ford Mustang!! They took care of me right away had coffee, water and Wi-fi for the time I had to wait and washed my car for me felt like I was walking out with a new car again

Richard6994

9 de dic. de 2012

This was the best experience i have ever had at a dealership or even a business all together. i took my car in because of a leak. they took great care of me, did a complimentary alignment inspection on my car as soon as i got there, my warranty cansultant chris rogers was in contact with me every day my car was in the shop. i will alway go back to gaudin ford for anything to deal with an automotive purchase or repair. they are by far the best place to go for your car in southern nevada.

jmnafenn

7 de dic. de 2012

Poeple were very friendly and helpful. Service was quick and efficient. I also received more than one discount on the service I had done and that was very appreciated

Ken Sparks

7 de dic. de 2012

My first time for service and it was definitely a very good experience. I will be back. KDS Will return when I get the call that my ordered part has come in.

Bill Fortner

7 de dic. de 2012

I knew Don Ackerman for years and when I moved to Las Vegas two years ago, he put me intouch with Domenic Lasala, who I enjoyed working with and have been very pleased with the Flex I bought from him. The service dept. is very friendly and courteous and havetaken care of everything asked of them. Very efficient.

cnekoba

7 de dic. de 2012

Chris was very attentive to my needs. His customer service is awesome. Give the man a promotion. He definitely deserves it. Many thanks to Chris

Steve Dillenbeck

7 de dic. de 2012

Greeted by Sherman. Sherman allowed me to test drive a Explorer, Edge, and Escape. Guys showed me payment options they gave me time to make a sound decesion. Kenny and Jacob helped with fiance. Trouble with alternator, sales and service dept repaired and gave me rental car while my SUV was in service. Pat bought me a coke from the vending machine with money from his own pocket. I am very pleased with all I had contact with and looking forward to enjoying my new ride!!!

hanlonke

2 de dic. de 2012

Completely satisfied with my service experience. You offer flexible service hours, Kat is very knowledgeable, you wash my car after maintenance which is a nice add value service, I like the website and my Ford Advantage. My rewards were applied to the total bill,and I like the new location. Thank you.

andrea2003w

2 de dic. de 2012

They did a good job on the service and were very polite. There was another person that assisted in the service of my car but I can not remember his name.

Lindaknuts

1 de dic. de 2012

Very friendly!!! He was able to get me done all within a day. Very pleasant experience. He remembered that I was a teacher and waited until after school hours to call.

cathy.nicastro

30 de nov. de 2012

Just came in for an oil change. Adam was great. Very informative and helpful. He took the time to explain the service and the dealership. Will definitely return.

cclemett

30 de nov. de 2012

Erik was great, very informative and attentive to his customers. I was told the car was to be washed as part of the service which didn't happen is my only complaint.

Lindachiancone

29 de nov. de 2012

Will definately be a return customer. Eric was very helpful and knowledgeable about every question and concern that I had. The gentle man that brought my car around after the service was also very friendly and helpful.

DennisBichsel

29 de nov. de 2012

it's like Family, the service on quick oil changes are great, new car sales was a great deal. We have two from here in the last 14 months Explorer and a Mustang.

tuzzcorp

29 de nov. de 2012

My request for service was scheduled in a timely manner. The service representativewas concerned, friendly and professional. The work was done quickly and they evenwashed my truck. All persons were easy to talk with and helpful.

jackievansvp

29 de nov. de 2012

I first visited the GAUDIN FORD dealership in August 2012. I would of rated the overall service at that time to be a 3. The only person that made my service experience a 5, would of been Justin Priddy. Justin went over and above especially because I had vented to him on how the service needed major improvements. Justin is the only reason I actually came back to get my car serviced at GAUDIN once again. However, NOW the experience was a completely different feel and everyone seemed to take pride in there work. I was greeted ever so nicely by my service writer, Chris Rogers, who was walking towards me as I was getting out of my car, as if he was waiting for me. Then I was greeted by Justin Priddy walking by and remembered me from my prior visit. A nice friendly greeting came from Justin as well. He asked if everything was going ok and if something was wrong to let him know asap. I left my car and went back to work. Within an hour, I received a email from Eric Curtis stating how much my car would be and the details of what was being done. I was really impressed with the email and notifying me of the amount to expect to pay. I then received a call letting me know my car was complete. Once inside GAUDIN at the cashiers desk (in which she was friendly ~ unlike by initial visit in August), up walks Eric. At the time, I did not know it was Erik. He walked up asked me if I was Shirley and informed me they had washed my car & it was waiting for me. I turned around and walked almost right into the GM, Wesley Gregg. I was so WOW'ed over my current experience I told him how impressed I was with EVERYTHING! It has changed so much for the better in a few months. I would recommend GAUDIN FORD to everyone! I am looking forward to my next service at GAUDIN FORD!

jameskay2020

27 de nov. de 2012

Great service from Gaudin from start to finish. Kat greeted me at the service window and registered my truck for the works package and a fuel injection cleaning (recommeded be Gaudin at last vist). She was friendly and curteous. My truck was wisked away by your service team and delivered back to me within two hours. The estimate by Kat was spot on. Someone at Gaudin even washed my truck - saving me at least ten dollars.Another great service by Gaudin. I will be bringing my mustang in for service after the holidays.

John Holley

26 de nov. de 2012

John worked hard to meet our price and product needs. We really put him to the test and he delivered.Eric serviced my Taurus while we were shopping for the van and was so pleasant and easy to work with he made a huge impression on us that we bought the service plan because we know we will have all 4 of our Fords serviced at this location. Service is a clincher with us as our other experience with Ford Country was just the opposite.

couchdoc

25 de nov. de 2012

Satisfied with easy appt and no waiting. Waiting area clean and I was informed of progress . I was informed of cost. Satisfied with service and staff at gaudin ford

gamgator2000

22 de nov. de 2012

Fast and friendly service! Repaired my road damaged tire, with fast and friendly service! Great guest waiting area, within a clean well kept dealership.Thanks again for your help!

E. Moore

20 de nov. de 2012

Adam is a good service person

mchelf

19 de nov. de 2012

Appreciate the service expierience. George Sadler was professional and courteous. He provided excellent customer service and was attentive to both my needs as well as my vehicle. Overall Ford staff was pleasant and communicated well with the status of the service performed. Very impressed with the quality of work and all was completed in less time than estimated. Also, I appreciate Georges honsety as the actual service invoice was less than quoted as the "Fuel Filter" was not required and as a result not installed.Thanks again,Mike ChelfP.S. The vehicle wash is a nice bonus!!

George Shaar

19 de nov. de 2012

The overall work performed was good. I was a little dissatisfied with the wax that was not removed in the area by the windshield wipers. This area is plastic and looked very poor from wax dust and a wax mark that was not removed. I was also dissatisfied with floor mats, which were a little soiled from perhaps not having been covered. My steering wheel is partially covered by a soft material. This too was also soiled. As mentioned, the reason for visit was completely satisfied. I do feel that secondary details were overlooked though.

dkschofie

18 de nov. de 2012

Great service and follow up. Chris showed great customer by following up with a phone call to make sure my car was still working properly. I also had good customer service with George Sadler

cal_gecko

17 de nov. de 2012

I'll submit the letter I sent the General Manager as my description of my experience at Gaudin Ford... "Brad - I wanted to take a moment to write to you about a recent car buying experience I had at your dealership - I've been in the market for a used Mustang, and had a very particular set of features I was looking for (V6, Performance Package, manual trans, low miles). It turned out that you guys had one at your location, which had everything I wanted and MORE. I flew down to Las Vegas from Sacramento for the SEMA convention and worked out a trip to your dealership at the same time. The car was everything I wanted. I had the pleasure of working with Sergio Correa in your Sales Department and Jacob Medrano and Sam Monaghan in Finance - all of these guys were a real pleasure to work with and represented your dealership in a way that would make any business owner/manager proud. I never felt the high pressure/slimy sales tactics, and Sergio was even nice enough to come pick me up at my hotel (the Luxor) to take me out to the dealership. When my wife and I were pulling out of the parking lot in my new ride, we both commented on how much we enjoyed the car buying experience - something I can say has NEVER crossed my mind in any of my 13 previous car purchases. I would not hesitate to make the trip back to Las Vegas from Sacramento to buy from Gaudin again when the time arises for me to buy another vehicle. We had a great trip back to Sacramento (through Death Valley) in my new car, and every time I go out to it in the parking lot or driveway, I am reminded of the amazing experience I had at your dealership. I have worked in the Customer Service industry for over 16 years (and currently manage a call center), so I understand the importance of great service, and taking care of customers - there was NOTHING about this car buying experience that didn't exceed my expectations. Please be sure to give Sergio, Sam and Jacob a pat on the back and "kudos" from me."It's been about 2 weeks, and I look forward to every time I have to drive to work, or out on an errand in my new car. I love the vehicle, and the service I got was absolutely icing on the cake.

Suvaro1234

17 de nov. de 2012

They provide excellent customer service, and they always made a great job to the cars, I am really satisfied with the work they did to my car.

grenebean2

17 de nov. de 2012

Dave is friendly and always has a positive attitude. Cares for the customers needs . Willing to go the extra mile to help.Other service staff is always friendly too. Thanks and I' ll always come back .

A_S_Bourne

16 de nov. de 2012

Took my truck in for service. They don't allow appointments so you have to take your chances. On this day, I asked the service writer how long it would be. He said 35 min. Took me an hour to get my truck back. When I asked why the difference between estimated time and actual time I found a defensive and dismissive employee. You pay a premium for an oil change here. What you get in return is attitude. I saw my truck just sitting there for 15 min while they messed around. There are 100 places to get an oil change in Las Vegas. I won't be back at this one any time soon.

pes123

15 de nov. de 2012

Service was completed quickly (while I waited). All people I delt with were frindley and polite and committed to customer service. Price was good for service performed,

Bryantstephens

15 de nov. de 2012

Excellent service from everyone. I really enjoyed the purchasing of my F-150 and did not ever feel pressured at any time. It was a very pleasant experience.

razzleman

15 de nov. de 2012

Very friendly and helpful staff! Every visit I have had at this dealership has been outstanding! I am happy to tell all my family and friends about this place.

nelsonjesse

15 de nov. de 2012

The service i received was thorough and complete. Thanks for the great customer service as well. From beginning to end the experience was profressional and complete.

Determined Motorists

14 de nov. de 2012

Sergio Correa was more than knowledgeable in the sale of the newer Ford models that were available for purchase in the lot of this particular dealership and I strongly recommend this sales associate when you enter the Gaudin Ford dealership.

joegpetro

14 de nov. de 2012

I've been dealing with oil change service departments for most of my adult life (61 years old) and the treatment I received at Gaudin Ford, and by Eric Curtis in particular, was the best. Great job!

Steve Callahan

13 de nov. de 2012

Both Eric and Cathy have always treated me right when I bring either of my F150s in for service. My 2006 F150 has 195,000 miles and all of the services have be done at Gaudin. It runs and drives great, no oil leaks and does not use any oil. Plan to drive it another 100,000 miles.

patriot4life

13 de nov. de 2012

I have done business with Gaudin Ford since buying my truck in Dec. 2007. They have never let me down. My wait for my new tires and oil change was about 2 1/2 hours. I also love the wi-fi access now in the new location!

JDownes

13 de nov. de 2012

Everyone one was friendly, worked well with me and explained everything. They were very timely as well and let me know what was going on.

moodylv1

12 de nov. de 2012

Working with Sherman initially and then Chris on the service side has been great so far.I do not have any complaints at this time.

mike marshanke

12 de nov. de 2012

serivce was done in a timely manner. they even washed my truck when completed service. show room was very accomaditing with tv, computer service newspapers to read.

Gregory45

10 de nov. de 2012

I rated customer service only "good" because I waited about five minutes for a service advisor to come out the the Quicklane. Then, with three customers waiting, three service advisors came out at once. On a previous visit (10/15/12)I was told that the Quicklane area was backed up and I could expect at least an hour wait, so I left without getting my oil changed.

lstalmah

9 de nov. de 2012

I had a few issues with build quality that were noticed after taking delivery. The team at Gaudin Ford (Wesley, Julio, Kurt, and Matt in the body shop) continue to take excellent care of me to assure I am ultimately happy with my purchase.

Cherienichols

8 de nov. de 2012

I was treated quickly, efficiently, very courteously, Bob delivered lunch while I was filling out paperwork, John came by to visit, and sit with me while some one fetched the paperwork, Chris demonstrated features on the car, and went with me on the test drive, and Bob explained everything on the steering wheel, and dashboard , and set up my telephone, etc. and filled the car with gas. !!VERY VERY HAPPY

slomoe

8 de nov. de 2012

I came in for an oil change and rotation of tires. the staff was friendly and my truck was done on time. they also gave me a wash. and I was on my way and not late fore work.

wallsdf

7 de nov. de 2012

Once again I've had nothing but Great service from your dealership and the Service department. We had a problem with our vehicle battery and you guys took care of us in a timely manner. Your location is close to our home and we are always greated with a smile and great customer service. I will keep coming back and will recommend your dealership to all my friends. Thanks Eric for working for me and giving me a reasonible deal on the battery exchange. Eric is very professional and keeps his customers informed. Thanks to everyone. Regards,Daryl Walls

12fusion1

6 de nov. de 2012

My oil change experience was most positive. Adam, who was my Quickline representative made me feel welcome and important. He is a good example of that often forgotten asset, customer servcie.

jhagen1022

6 de nov. de 2012

Service was excellent a nd was in done in a reasonable time. Due to recall of passenger side air bag for safety reasons. Dont reminber serman name and Sherman Reid sold me the car.

rkleiber

6 de nov. de 2012

I have dealt with Gaudin Ford since I moved to Las Vegas 20 years ago. I have bought many cars here. I have become very Friendly with many agents there, but unfortunatlley they have left because of retirement or sickness. Eric helps me in many waysIn new salesmen or service department. I have recommended many people to Gaudin. I have Ben happy for years. I usually getA new car every 4 or 5 years or 60,000 miles, whatever comes first.

Deb Babcock

3 de nov. de 2012

I paid cash for used 2009 Mazda Miata at the internet listed price...no haggling. It took THREE hours to give them the money for the car, and then once I got it home, the battery died, even though their checklist inspection said it was fine. A rocker panel also needed to be replaced right away, and the dealership should have known it was defective since the panel still had car wax on it when my local dealership removed the panel to put a new one on. I called Gaudin to tell the general manager about the problems, got his secretary who promised to leave my message. Two days later, no call back. If I had known about the bad battery and the damaged rocker panel, I could have negotiated a lower price to cover the $750 extra costs I incurred to fix these problems just a few days later.

debbabcock

3 de nov. de 2012

I had a few problems after getting my car home, but the sales manager Kurt worked with me to correct them. I appreciate the concern he had to make sure that I was happy with my purchase.

medik576

2 de nov. de 2012

Excellent experience. Ed Wilson was absolutely wonderful and patient. The dealership treated me with the utmost respect. I would definately refer friends and family to this dealership!

SylviaTanks

2 de nov. de 2012

The staff was very friendly. When Larry was out to lunch, another of his associates were there to help get my car. The car was also washed when I received it.

jillslusher

30 de oct. de 2012

Dave called me to update me before I had any time to wonder what was going on. He was friendly and helpful throughout the whole process. He offered information, so that I didn't have to dig for answers-I like that. And Donnie gave real information, he gave specifics, like "the part will be in by the 31st" even tho it was early in the month, at least I had something solid to work with. Both guys were super helpful and easy to deal with, because of Dave and Donnie, I will come back to Gaudin if I need more help with my car, and when we are ready to buy a truck for my husband.

MChavez02

30 de oct. de 2012

The friendliness of every Gaudin employee we encountered was refreshing; esp for a Monday morning. Our service advisor was GREAT; I didn't feel rushed or uncomfortable asking questions, like I thought I would. I was MOST IMPRESSED with the desire to accommodate; bc it made the "chore" of taking our truck in, while juggling a 3 yr old a lot less painful. Thanks again!

kjack

17 de oct. de 2012

I came in to gaudin ford to have service on my 2001 mustang on oct/13/2012. I was approached by bob kratsch about trading my car in. I was a bit reluctant to buy a car because of dealings with past car salesman. Bob kratsch and later john Rumfield made my car buying expirience great. I have recommended them to a friend of mine, and would certainly buy a car from gaudin in the futere. The finance manager ken chapman was very informative, knowlagable, and courteous. All in all a great car buying expirience.

rehart

17 de oct. de 2012

What can you say about an Oil Change ? Adam my Service rep was very good.I think the price of the oil change wasout of line.

dewyrightmyer

8 de oct. de 2012

Originally went in for oil change on my wife's Lincoln MKX. Service team was awesome! Very helpful. Talked to finance team about a possible extended warranty and that led to sales team, and Bob Kratsch, who knows his Ford products. Very courteous, friendly, and helpful. This was the best car buying experience of my life. Got a great deal on my trade-in, was told all my options on new purchase or lease plans, and am extremely happy! I've already recommended Gaudin Ford to several friends and I will definitely be back this summer when I'm ready to purchase a car for me!

Max &Jake

24 de sep. de 2012

Never pressured, let me test drive numerous vehicles, answered all my questions, gave me a great deal. Gave my wife and myself space to deliberate. What more can I say?

lee letbetter

20 de sep. de 2012

Came in for service, after meeting Bob left with a 2013 Taurus. The experience with Bob And all of the other employee such as julius Buccicardi was out on the world.All of your salesprson should be as AWESOME as Bob Kratsch. Thanks Bob, Lee and Jim.

votto1919

12 de sep. de 2012

Bob Kratsch was very friendly! He helped me find a GREAT car at a very good price. The thing I liked the most was the fact that he actually seemed to car about finding me the right car.

Sandee73

7 de sep. de 2012

Salesman was awesome - transaction was quick and simple. Would definitely do business again. Explained everything. Called back to make sure we were happy with our vehicle and to make sure things we as they were supposed to be with the sync system. Thanks :)

bassjim

30 de ago. de 2012

from the time i walked thru the door to the time i drive off with my new vehicle i felt as though i was at a friends home. greg anderson was my sales person hen never pressured me answered all my concerns made the whole process of purchasing my new focus a pleasure kenny in finance made that part of the procedure just as pleasurable. this is the first time purchasing a new vehicle and there has been many( i'm 74 yrs old) i could give this kind of review keep up the great work jim murrican

ronald.conklin

24 de ago. de 2012

This was the very best expsperance My wife and I ever had buying any car from any dealer in the last 30 years.We love Gaudin Ford.

sixermom75

9 de ago. de 2012

Bob was AMAZING!! He worked with us to make this an enjoyable car buying experience. He answered all of our questions as well as went above and beyond in making the process go as smoothly as possible. Ken in Finance was also AMAZING!! He went through all of the paperwork showing us exactly what we were getting, we also bought the extended warranty because of the way it was presented by him. We will definitely be repeat customers as well as refer friends and family. Thank you

fcustomer

31 de jul. de 2012

Reason for Visit: New SalesRecommend: No:Ordered a new Ford vehicle back in February 2012. I was told the car was being worked on as late as May, June and July; delayed due to the 4wd option ordered. When I started to see them arriving at other dealers nationwide I became suspicious that there could be something wrong. Only after I went in again and spoke to upper management at the end of the final e.t.a. did they reveal the vehicle had been one of the 3,500 damaged during a Hail Storm which had occurred back on April 28, 2012. Apparently, Gaudin must be the only dealership in the country without access to newspapers, internet or television as they claimed to have no knowledge about the storm.A new one was not built though there had been ample time to do so or they were trying to piece the damaged one back together but Ford decided to scrap it in July when the Vin number disappeared from the system.I was told by the sales manager they would attempt to locate or dealer trade one the following week. Though many were listed online they said they could not locate one nor dealer trade and said I should pick up my deposit or start the process from scratch.After waiting 5+ months not to mention the cost of car rentals a complete waste of $$ and time.

Ty Vegas

31 de jul. de 2012

I went in because my airbag light was on. Cat (Service Writer) called to tell me a plug had been damaged and was not covered under warranty. I asked if it just needed to be plugged back and zip tied, she said that the whole plug had to be replaced and it would cost $115. I agreed. When I picked up my car I found that the plug had just been put back together and zip tied. I called another Ford dealership and they said that would be covered under warranty, and said Gaudin most likely charged Ford for an hour of diagnostic and was "double dipping". After complaining the General Manager said he was embarrassed and refunded my money. If you do decide to use Gaudin for warranty work make sure they don't lie and charge you extra.

alpacino59

28 de jul. de 2012

My name is Robert Sosnowski. Since i lived in las vegas i have purchased 3 cars from Gaudin ford dealership. The sales person i have worked with from the beginning was Dominic Lasala. This salesperson is the best one i ever had to deal with. For may years i have been buying and leasing fords. Working with Dominic in buying cars was a new experience. I have never had a salesperson that will explain you every single detail before buying a car also he was the only person that we could depend on in troubled times. I we needed to buy a car he was never pushy in what he wanted to sell. he always waited and asked what are we looking for and what can we afford before starting the whole process. Also when the deal was finished he still kept on calling couple times a month to be sure if we were satisfied and if not he asked what he can do to make us satisfied. I have never worked with a sales person that would deal with his clients so close on a personal level and i never regret meeting him. If anyone needs any help to purchase a car i always recommend Dominic Lasala from Gaudin Ford. SincerelyRobert Sosnowski

cadejoman

27 de jun. de 2012

be careful with these guys, I understand businesses have to make a buck but they will try to take advantage of your ignorance if you let them, I almost made that mistake, 175$ to replace my thermostat,15 min and 20$ later i did the job myself. just a heads up guys, do your research

usachris

28 de feb. de 2012

I knew what I wanted when visiting the dealership, and from the salesman (Kyle), to the Sales Manager (Frank), then finally the Finance Manager (Jacob), my experience was top notch. I wasn't pressured into options I did not want, and I was even offered lower finance rate after I signed on Saturday night, and came back on Monday. Jacob did some financing magic and got me a better rate, and I came in and signed the new contract -- unheard of -- usually there is a big warning, do not resign a contract, this is because most other dealerships will call you stating the financing fell through and want you to sign HIGHER rates, not this one, Jacob got me a much lower rate - top notch! Thanks to Jacob, Frank and Kyle, I appreciate all your hard work.

WWUT

23 de feb. de 2012

Terrible!! Dangerous!! Do not get service or shop here!! I had a safety inspection performed on a car prior to purchase. I paid $929 for the inspection and repairs prior to purchase. When I got my car, was missing a stud on the front wheel. (They inspected the brakes. So they pulled the wheel.) I pointed this out, I was told they did not care about it and if I wanted it fixed they would charge me the full rate for the repair. If it were not the end of the day with all other shops closed and my need to drive from Las Vegas to Salt Lake City I would have taken the car to Jiffy Lube to have them replace the stud. There are several mountain passes and canyons on that route and driving with a car like that is a bad idea. So I paid another $108 to replace the wheel stud. When I got home to my own garage and tools, I replaced the shocks and struts. I found a completely stripped stud right next to the one they replaced. They could not diagnose a broken motor mount. A simple enough task that I've done it over the phone before. These are two of many things they failed at doing properly. Poor service is one thing, but endangering people's lives is another. The only time they even bothered to do anything was when I walked on to the showroom floor and started telling people not to buy vehicles there. A Sergeant from Nellis AFB was at the salesman's desk with pen in hand ready to sign a contract and he walked from the deal. The salesman was very upset and started trying to bully me. He is lucky I was calm and he did not come any closer. The sales manager said he would try to assist me, and I think he honestly would, but was told he could not because the man walked away from buying a new truck and it cost them thousands of dollars. I plan to continue to costing them money and preventing people from risking their lives and those who are on the road near them because of this terrible dealership.

clinardy

27 de nov. de 2011

My 2006 Superduty truck broke down on I-15 just south of Las Vegas. I called Gaudin Ford and asked if they had a diesel mechanic on duty, and if they would be able to look at my truck. They told me no problem as long as I showed up before 12 noon. When I arrived around 10:30 AM they told me they would not be able to look at the truck, that the diesel mechanics had left for the day.. After insisting I spoke with someone an hour prior, that told me to come on in, they said "sorry, we might be able to get to it Monday". POOR CUSTOMER SERVICE..............This dealership obviously has internal communication issues..

F150 Fan

6 de nov. de 2011

In April I decided I wanted a fairly base 2011 F150 supercab. I got a net price from a different dealer for a vehicle in stock that wasn't bad but that dealer really tried to beat me down on the trade in. I found a suitable vehicle at Gaudin Ford and make an appointment with salesman Dominic LaSala after getting a price on the vehicle. When I got there the vehicle listed on the net in their inventory couldn't be found. Dominic seemed embarrassed and found a similar vehicle with a dealer add-on (bed liner) that he offered at the same price. I thought their trade-in offer was fair so I bought the vehicle and have been pleased with it. This was so different than the usual switch and bait.

joanmcdaniel

18 de oct. de 2011

This is the first time I've used Costco's Auto Buying program and they directed me to Gaudin Ford. It's the easiest transaction I've ever made in buying a new car. Domenic LaSala was the salesman who I worked with and he couldn't have been nicer. I am so glad that Gaudin Ford and Costco work together and I had such a pleasant experience.

bradley

4 de oct. de 2011

I did attempt via the internet to get a good price on a vehicle. When my company decided to purchase one for me< i informed Gaudin I was not interested. I continued to get emails and calls that were qite annoying and i asked them to stop. This continues to this day. I will never go this route again.

SteveLV702

27 de sep. de 2011

I would strongly suggest if in market for a Ford vehicle get from any Ford dealership but this one.... I went in on Sept 1, 2011 to buy a Ford F150 took delivery of truck traded in my car gave them my car payment as a down payment because they assured me they would be paying my car off within 10 days... Well 23 days later I get called in at which point was told they couldn't get me financing need a larger deposit $4,500 I don't have so was like well then I'll take my car back... So because of them my car payment over 18 days late got a late fee... To me and everyone I have talked to about the situation not very good business/financial discussion by Gaudin Ford they should have lowered the price of the truck by $4,500 or gave me more for my trade instead now they get to take the truck back with over 1,000 miles on it and sell it used... So have to sell a lot less....Filled Better Business Bureau complaint.... Even vented my frustration on their Facebook page and instead of addressing the issue they just removed my post and banned me... great customer service.... NOT

kduenas

31 de ago. de 2011

Great salesman, was not pushy, made this a pleasurable experience. The finance manager was wonderful, this was the best experience I've had when buying a vehicle. That and I love my new truck!

father time

29 de jul. de 2011

I would like to thank Domenic Lasala / and Carlos Yu for all the help with my trade in car and the extra time thay took in the tracking of the car I ordered.

mowen0664

5 de feb. de 2011

I was on vacation from South Carolina and needed a new car to get back home. The employees helped me find the right car for me and made me feel at home. Southern hospitality is not just in the southeast it is also in the southwest. Thanks so much Shambu and Chris you made my Vegas Vacation.

amandah2283

28 de jul. de 2010

the experience was absolutely excellent. everyone was friendly and easy to work with. not a lot of pressure like most dealerships. would recommend this dealership to all of my friends and family! i love the new features of my ford focus and the gas mileage is excellent!