sarah1219

7 de abr. de 2016

I had a great experience buying a car at Gebhardt. The salesman who helped me, Nick Tolley, was very knowledgable, professional and personable. I have never worked with a salesman quite like him- he really knew his stuff!

cneddeau

25 de mar. de 2016

Chuck made purchasing my first BMW a breeze, he was knowledgable, friendly and extremely patient with me as I contemplated my car options and test drove multiple different cars. He had alternative options prepared in case we didn't like any of our original options and ended up getting us a great deal on an X3! Chuck truly made this experience easy and painless and I will definitely purchase any future vehicles from him! Julia the BMW Genius was also extremely friendly and helpful and took the time to teach me about all the awesome features of the car and how to master them!

SK

23 de mar. de 2016

The sales associate who assisted us with our purchase went above and beyond to work with us. He met us at the dealership on his day off so we could test drive the car and then stayed late the following evening until our purchase was complete. Yes this could be perceived as "expected" from a sales associate, but that has not always been our experience when purchasing previous vehicles. I would recommend this sales associate and dealership to anyone looking to purchase a BMW.

I 3 rex

22 de mar. de 2016

I have never owned a bmw before. The car I traded in was really a car that I liked. I was shown the i3 and all its options. I really liked how it drove. I also was told how BMW takes care to make the vehicle dependable and safe. My first experience with BMW has been a great one. I am already looking forward to my neXT one after this lease.

Anthony Guillen

22 de mar. de 2016

Another great service experience with Gebhardt, and with Joel in particular. Scheduling the appointment was good (much better than the weeks-long wait you had last summer!), drop off was painless, communication from Joel was excellent, and pickup was quick. All service items taken care of. What more could a person want?

Joe K

21 de dic. de 2015

We had an excellent experience multiple times within the past month at Gebhardt. Our older X3 required it's 100K service. They hooked us up with a new 335i as a courtesy car and we didn't even buy our X3 from this dealer. Due to the amount being done on the X3, we had the 335i for a week the first time, and then we had some warranty work done and had another 335i for 2 weeks. Fantastic service department.Shortly after our first visit for service on the X3, our other vehicle had been in an accident and we decided to get a new vehicle. We walked in to the dealership 10 minutes prior to closing and needed to leave with a new vehicle that night. Our salesman, Will Lovell, worked with us and stayed a couple of hours past closing to help us. It was an unparalleled buying experience.I will most certainly purchase from Gebhardt again!

Patty

3 de dic. de 2015

Only negative is the parking situation at the facility

mattsmithnl

2 de dic. de 2015

I had a wonderful car buying experience thanks to Charles Dunlap. He put in extra effort to make sure we got the car we were looking for. He even took his own personal time to drive the car down to Denver so my wife could test drive it. After working with Charles, I would not work with anyone else. He let me test drive everything they had I was interested in, and was even willing to do a dealer trade to get a car from California! He was very experienced in the BMW lines and demonstrated all the features and helped me narrow down to exactly what I wanted. Roman, the Financial Director treated me very well and was enjoyable to work with. He was very laid back and explained everything to me effectively.Great experience and wonderful team. Would recommend everyone work with Charles if they are looking for a new BMW.

Kimbauer

26 de nov. de 2015

Every interaction I had during my transaction upon purchasing my new car was extremely enjoyable. Bryson is an attentive, knowlegable sales person, and I will definitely be back to meet with him for my next BMW. The entire process was seamless, even fun!

1stcarfinely

24 de nov. de 2015

We worked with a gentleman named Nick Tolley and he literally was solely responsible for the purchase of my new BMW X5. I was intent on buying an Audi but my husband wanted me to at least look at a BMW before I made my final decision. Nick literally changed my mind and made me rethink the idea of a BMW. He was so knowledgeable, attentive, courteous and accommodating throughout our sales interactions. Honestly, he really helped seal the deal for us.Since the purchase of my car, Nick has had several follow-up conversations with me making sure that all was well. He genuinely cares about his clients. Kudos to your dealership! I would highly recommend Gebhardt to family and friends.

Dick Fetter

20 de nov. de 2015

Once again my problems were handled by Bill and he always does a good job. He's personable, reliable, and always takes care of things for me as soon as possible.

BMW owner

15 de nov. de 2015

Appointment was difficult to book. Long waits for getting to see a service advisor once we had arrived to drop off the car for service.

tahoeusmc

15 de nov. de 2015

My 2005 Z4 needed some repairs and I was very happy with the service I received at Gebhardt. They completed the service on the day they said they would and had a loaner car for me for the whole time mine was in the shop. Dealership repairs always sting in the wallet with a BMW but this was offset by how well I was treated at the dealership and the quality of the work performed.

Sally

14 de nov. de 2015

Just had my first 8,000 mile service at Gebhardt and we were in and out within 90 minutes. Time to go have breakfast and run an errand! Thanks!

Goetz E. Pfafflin

14 de nov. de 2015

David Choate managed this emergency visit to replace my battery very professionally, first class!

Paul

10 de nov. de 2015

I was shopping for an X5 50i. Initially, Kory was great; showing me the vehicle and responding to emails. Then, during the negotiation phase, he sent a "Final" email (please keep in mind this was the counteroffer to my original offer). I sent him a follow up request and kindly asked if I should reach out to other dealers...no response. As a result, I went to Schomp and they beat his price by $1,500 at the onset without negotiating. Although I liked Kory, I don't appreciate a lack of communication or follow-up.

Mary in Boulder

6 de nov. de 2015

I was very pleased to have gotten this issue fixed, and Joel was excellent in staying in touch with me regularly with progress reports. What should have taken a couple of days was delayed because Sandia BMW, in Albuquerque, was slow in getting back to Joel about their part of the problem, and even tho the car was ready, I couldn't get it back because Sandia hadn't paid for what they agreed to cover. That was frustrating, but we got through it. Thanks for all your good work at Gebhart. We are repeat customers, and really appreciate your professionalism!Mary StoopsP.S. Please take out the 303-494-2516 number from our file, and make sure you replace it with my number, 303-884-3384! Thanks!

Ernst in Broomfield

6 de nov. de 2015

Joel Ortiz, a Service Advisor, was great! He made check-in quick and easy. Analysis of the problem with my Z4 radio, and its repair, was rapid and thorough, and the cost was very reasonable! PS: The customer lounge is comfortable, and the Keurig coffee was super!!!

jack anderson

5 de nov. de 2015

Everything handled very professionally, and the personal were very friendly. The waiting area should be enlarged and snacks added. Go visit a Lexus dealership and see their waiting area.

Patty

3 de nov. de 2015

I found Gephardt BMW employees to be courteous, knowledgeable and my service work was completed in a timely manner. The facilities were clean and they provided a comfortable waiting area.

JPi3

2 de nov. de 2015

I purchased the i3 and had a very smooth experience and was out without any pain Thank you for working with us and helping us understand this very technical vehicle.

don r martin

31 de oct. de 2015

Outstanding as always. the service folks are polite, friendly and very capable. We trust them.

Temayers

31 de oct. de 2015

We felt like family. From walking into the door and the GM knowing our names. made us feel like we were wanted to leaving and the post sales experience.

Rockford1

30 de oct. de 2015

Great dealership to buy a BMW from had problems with prior dealership in the area on our prior BMW, and one call to Gebhart and speaking with a great Saleman David Kuczynski made all the difference! Will recommend Gebhart to anyone wanting a new or used BMW!

JohnP

29 de oct. de 2015

We have been Gebhardt customers for years and have two BMW's we bought from them. We have never had a bad or even mediocre.experience with them. Our dealing with the sales staff has been mostly with David Kuczynski and, to a lesser extent, George Tice. Both are good people, knowledgeable , very helpful, and straight shooters. The service department is also excellent. Most of our interactions there have been with service advisers Bill Cray and Joel Ortiz, both of whom are just terrific. That has also been true with respect to Tina Holt who is no longer at Gebhardt. And our limited experience with David Choate also gets him high marks. Roman Castro, who handles financing , and warranties, has also been a pleasure. You may find someplace somewhere which is as good as Gebhardt, but you'll never find anyplace better.

Roger

25 de oct. de 2015

Everyone was extremely courteous and considerate of my preferences. Car was done on time and everything had been sorted out as requested.

dasboulder

24 de oct. de 2015

I continue to be impressed with the service at Gebhardt BMW. Having a loaner car for as long as necessary makes a huge difference from a convenience perspective. The service people are friendly and knowledgeable. They are focused on getting the job done right!

jgmallis

24 de oct. de 2015

Worth the drive. Car was washed, vacuumed and new wipers and it didn't cost a thing. Waiting area nicely done with all I needed to usefully spend my time.

IrwinLVLD

24 de oct. de 2015

Perfect approach to service my car and my expectations. I am still the guy who buys the products and services, for which my customer service agent nailed... spot on!! Thank you from the first time BMW owner!

Bill T

23 de oct. de 2015

Great service experience as usual. No surprises. Friendly, knowledgable, and committed staff. Was given a loaner at the start of the process so there were no issues with our car being out of commission for the service time period. Got excellent help selecting the right set of winter tires for our BMW X5.

Dennis

21 de oct. de 2015

Service department and BMW genius support from Shane was excellent

Will Rense

19 de oct. de 2015

My purchase experience was excellent. Smooth with a knowledgeable salesman. I was treated as a valued customer. Things were carefully explained when the car was delivered and everything was in order. I went to Gebhardt because I had previously purchased a car from them and was very pleased with their Service Department.

James72766

16 de oct. de 2015

Your service department is awesome. Always a great experience. They are the number one reason I'll be buying my next car from you. I can imagine they do more to increase your seals than the sales dept. does.

Ed Yousse

12 de oct. de 2015

You guys always take such good care of me! Bill Cray is a solid citizen and really gets the whole customer service thing! Keep up the good work.Now if you could just talk BMW North America into importing a 5 series sport wagon again you would be perfect! :-)

harold ofstie

7 de oct. de 2015

Service was excellent. Waiting area is below average for a first tier automobile dealership.

maddog

7 de oct. de 2015

impressed by friendly,highly aware (even a bit aggressive in sales) staff (Dave) After some 45 years with BMW, this does get attention. I cannot as yet comment on condition of car as it will remain in your parkng lot until detailed on monday

Dix-i3

2 de oct. de 2015

I knew that I wanted an i3; but, I thought that purchasing one would be more money than I wanted to pay; but, Gebhardt countered with an offer that I felt was more than fair to me. The transaction was competed in a very pleasant and professional manner. I am really enjoying commuting in my i3.

Paul Eaton

2 de oct. de 2015

David is my service person. I know I am in good hands with him for all my service needs. A real professional who provides the right recommendations for my service needs.

bears mom

26 de sep. de 2015

Very knowledgeable salesperson who explained the differences in the models and assisted us in finding the right one for you needs. Although we came in for a new car he assisted us in finding a certified pre-owned car with 4,500 miles.

Jim C

23 de sep. de 2015

Joel who owns two 20-year old BMWs himself supervised our first real service visit on our 2015 X1, answering all my questions and having the car ready two hours earlier than predicted and looking even cleaner than when we picked it up 13 months ago. Joel has also helped in the past with the servicing our 2000 750IL. He is clearly our go-to guy at Gebhardt.

dancer

23 de sep. de 2015

The service representative squeezed my in, because of an unusual circumstance. He went out of his way to deal with my needs and delivered on his promise.

Jim

22 de sep. de 2015

The people at Gebhardt BMW are what make this a great dealership. Kory in sales, Ramon in finance and Bill in the service department make are true professionals and and make dealing with Gebhardt a pleasure.

Mike1289

19 de sep. de 2015

If you're looking for a dealership that listens to you this is the place. We worked with David Kuczynski and he made the buying process really easy.

sandra courtley

18 de sep. de 2015

always had great service and David was especially great!!

George D. McKoy

17 de sep. de 2015

The process of buying a car is always tedious. At Gebhardt it was not that difficult. George our salesperson was very kind and caring and made the car buying experience one that was OK. Even though we paid cash, we still had to sign a ton of paperwork but we know that is part of the process, unfortunately! We have had problems with repair work on our vehicles in the past but hope that will not be a problem with Gebhardt. Thanks to George and the other staff we dealt with.

L. WESTFALL

17 de sep. de 2015

THE SERVICE ADVISOR AT GEBHARDT WAS COURTEOUS, PROFESSIONAL & HELPFUL.

Elise Garland

16 de sep. de 2015

I made an appointment for service on my 2010 x3 and requested a loaner car. The morning of my appointment there were no loaner cars available and Gebhardt rented a car for me to use while mine was being serviced. I greatly appreciated that. Everything working there is extremely friendly and my car was serviced in a timely manner.

Darian Hagan

14 de sep. de 2015

Very fast and very appreciated. Your service them is awesome. Thank you!!!

H

14 de sep. de 2015

Completely satisfied. Great waiting room with TV drinks and snacks. David Choate has always been very helpful and knowledgeable. The car wash was much appreciated. Thanks.

Peter Nielsen

9 de sep. de 2015

Service personnel is always polite and helpful. The waiting room is adequate but nothing special.

Mike S.

6 de sep. de 2015

Bill Cray, Dave Choate and the Service Techs always do a great job. That's why I keep coming back, which, by the way, should be the REAL TEST of my satisfaction, . . . not these "reviews"!

RossK

6 de sep. de 2015

Worked me into the schedule. Cleaned inside of car of my kids' muddy footprints. Love BWM included maintenance. Nice to have less to worry about.

Earl

5 de sep. de 2015

Best car service experience I have had in a very long time. Very knowledgeable and friendly staff. Customer lounge was the best I have been in

Fischro

29 de ago. de 2015

They have always been helpful and professional. We have been servicing our BMWs at Gebhardt for thirteen years and while not low priced, they know their cars.

BMWGRL

27 de ago. de 2015

As always, BMW service center is the best we've ever experienced. We trust Joel to take care of us and for the service center to get the job done correctly.

Timothy Bergquist

23 de ago. de 2015

Gebhart is always clean, friendly and very responsive. My new service advisor, Justin, did an outstanding job with communicating the status of my vehicle.

Ann Rodriguez

23 de ago. de 2015

My experience was great! They had a loaner car ready while my BMW was being serviced.

chardo24

16 de ago. de 2015

Prompt, courteous, and efficient. Bill Cray is the best and always goes the extra mile to see that the customer is 100% happy! Not just satisfied but HAPPY!!

HWA

15 de ago. de 2015

As usual, David was a great service advisor and scheduled us for an emergency repair. The problem was corrected in a very timely manner with good workmanship.

Lincolnguy

12 de ago. de 2015

The maintenance personnel were very professional. We were very happy with the maintenance performed on our vehicle. I would rate this service experience as excellent.

Joe Day

12 de ago. de 2015

Joel Ortiz did a great job with my first standard scope warranty oil change, etc. He showed me some features on my 2015 328d I didn't know about. The car is running great.

M Archuleta

8 de ago. de 2015

Genuine consideration by service personnel with attention to detail of work needed and performed, and ensuring warranty items were covered. Calls made to update status and keep informed, much appreciated.

BmwM3

7 de ago. de 2015

I have worked with this dealership for over 10 years and they are extremely experienced and their employees have excellent longevity and or personable. Highly recommended

Kidswass

7 de ago. de 2015

We came referred by Murray Motors to Gebhardt BMW for the skilled team they have for AC issues. Billy was our point of contact. He took the time to listen to our issues and reach out to his tech John. They could not solve it in one day as we needed so they allowed us to come back after the weekend. They invested their time to get to the root of the issue we were having with AC and they concluded that the part did have to be replace unfortunately. Billy as a representative of Gebhardt not only was looking at the dealerships interest, he also looked at the best way for me the consumer could come out with a smile knowing I had to get this part for my car. Gebhardt has a great philosophy to treat their clients like they are a extension of their family and looking out for everyone's best interest. BMW, Gebhardt, Billy, and John make it worth going to Boulder CO to get work done and it is well worth the drive.

marnie

6 de ago. de 2015

I had my BMW detailed at Gebhardt BMW. They did an amazing job. My car is 5 years old, and when it was returned to me it was like I had bought a brand new car! Thanks :)

Charlie Anderson

6 de ago. de 2015

Justin helped me understand what i needed. Smooth transaction coming and going. Thanks!

Todd from Boulder

6 de ago. de 2015

This is my 3rd BMW from this dealer over 15 years and I am 100% completely satisfied with everything from the sales through all service. Top notch!

M Casey

22 de jul. de 2015

Thank you David Choate and the service department! I was in and out in 45 minutes yesterday. We appreciate the fast friendly service we receive every time we visit Gebhardt. :)

Barb D.

13 de jul. de 2015

My X3 suddenly developed serious problems leading to the car randomly stopping dead on the road with only 35k miles, nine months out of warranty. Gebhardt and BMW stood behind their product getting to the root cause - very important for a single woman regularly driving mountain roads.

Nenachan

11 de abr. de 2015

Overall great experience. Customer service was awesome. They were very attentive and wanted to make sure everything was perfect. I would recommend them to anybody.

Carol

18 de mar. de 2015

I was very satisfied with the professional staff and service I received at Gebhardt BMW

Jerome Edwards

17 de mar. de 2015

The Service Team at Gebhart is fantastic. Very friendly, very knowledgeable, very fair on price, etc... Can't say enough. I have worked with Bill and Justin. Great guys, a pleasure to work with.

Stan Clauson

16 de mar. de 2015

We have always found this dealer and its service organization very easy to work with. In this most recent service, service adviser Joel Ortiz did a great job of keeping us apprised of progress. It turned out that good diagnostic work showed that we did not need replacement electronic parts, saving a considerable amount of money. The convenience of a loaner during the service, and delivery of the vehicle was very much appreciated.

Phil

15 de mar. de 2015

This is our second purchase with Gebhardt BMW. Both times the experience was professional, courteous, efficient, and completely satisfactory. We have worked with George Tice both times and enjoy his businesslike approach to sales.Phil & Micheline Burger

IlovemyBMW

14 de mar. de 2015

This is my first BMW and I love it. It is an incredibly smooth ride and I'm looking forward to learning how to use all of its many, many features. I love the fact that I can go back into Gebhardt (BMW Encore) and they will run through all of the features with me and make sure I understand them. What fun! Gebhardt's sales team and service people are top notch. Bryson in sales and Roman in Finance were delightful to work with!

Milo

12 de mar. de 2015

As always, David, took care the issue with my car in a prompt and professional way. The Service Engine Soon light had come on over the weekend and I sent him an e-mail to which he responded on Monday and the car was serviced in a day. He always explains everything to my level of understanding (low) and I am back on the road! I had a loaner so I could go back to my home in Evergreen and continue to do errands and other necessary things. As always, the experience was client centric!Nancy

JLBOSOX51

10 de mar. de 2015

I have been to numerous BMW dealerships in the state of Colorado and Gebhardt is by far superior. They take the time to really understand what you are looking for and don't pressure you or not work with you like others. I highly recommend them. Joe Scandaliato is a great sales person to work with. He is patient and helps you evaluate the right deal for you.

David Daley

9 de mar. de 2015

I'm very pleased with this facility; friendly staff, quick repairs, nice waiting room

cathy

6 de mar. de 2015

Great experience. good communication, service, a very pleasant experience.

Dean

2 de mar. de 2015

My car was in for various issues after purchase (one repair, other upgrades, maintenance). It was there for several days due to parts order, ect. but I had a loaner so that was fine. Joel was great giving me updates and making sure the tech knew exactly what needed to be done to the car. I would highly recommend their service department!

Rich

1 de mar. de 2015

Friendly and low pressure sales approach. Very knowledgeable staff. Rob and Bryson tag teamed my sale so there was no waiting for someone to work with.

kelseylee

23 de feb. de 2015

The staff was very friendly and knowledgeable. They answered all my questions and made the purchase easy. They were good about following up and making sure I had the appropriate resources for information.

Noodle Anderson

22 de feb. de 2015

The Service Advisors at Gebhardt are the Best Ever! Bill, David and Joel have provided great service on my car thru the years, and I was happy to work with their new Team Member, Justin! Justin is a great addition to the Gebhardt Team! He is very knowledgeable and has a great personality! Job well Done, Justin!

SJP

22 de feb. de 2015

Very easy in & out, including receipt of loaner car. David did a great job of keeping me informed about the progress of the service. Nice!

Greg

17 de feb. de 2015

We had Rick at Gebhardt give my wife and I a tutorial on our new 2014 328 XI wagon. He was very knowledgeable and patient with us as we navigated through the many features of our new vehicle. We are now able to take full advantage of all the features we never knew about. Thanks Rick.

Larry Helbig

14 de feb. de 2015

Justin handled everything perfectly as he kept me in touch with everything while my car was in service. The repair was in line with his projected time line and price estimate.

William Treadwell

11 de feb. de 2015

The experience was positive and efficient. The loaner was clean and on time.The only issue was I came shortly after my car was supposed to be ready and I had to wait 25 minutes for it to be washed and available - so it was not ready when I was.

Patty

7 de feb. de 2015

Great first service experience! I came to Gephardt on a friend's recommendation and will keep coming back!!

James

4 de feb. de 2015

This was the best car purchase experience I have had. Bryson handled the deal very efficiently and with little to no hassle. I appreciate the fact that I was able to give the deal terms and the Gebhardt made the deal.

Judith Greenan

2 de feb. de 2015

Joel took really good care of me and my car - He is an outstanding service associate and a real asset to your organization. Thank you Judy Greenan

pcadman

30 de ene. de 2015

Tina Holt and the Gebhardt BMW service department are number one. They are courteous, prompt, informative, fair, and trustworthy. I drive from Denver to Boulder because Gebhart BMW puts the customer first.

Robert Cunningham

29 de ene. de 2015

Repair was done within 1 hour - friendly environment.

Bob Raikes

29 de ene. de 2015

EXCELLENT SERVICE AND REPAIR. Bill Cray did a super job of meeting my needs.lBob Raikes

Eric Munson

28 de ene. de 2015

I spoke and went through Andy on purchasing our very first car. He was incredibly courteous, helpful, patient, and most importantly, dedicated on making sure we get the best rate possible, seeing as how this was our first car. I couldn't have asked for a better first-car (or any car, for that matter) buying experience. I would highly recommend.

Matt Baron

21 de ene. de 2015

Took several service appointments to isolate the issue, but customer service was excellent throughout the process. One fix, that did not end up being the root cause, was not covered under warranty.

Jere Mock

21 de ene. de 2015

David was very helpful, gave me the info I needed and made sure my car was ready at the promised pick-up time. Christopher in the parts department also is very helpful.

D Cooper

2 de ene. de 2015

Gebhardt did a great job of servicing my car and detailing it out. Like getting a new car again!

Ted R Pickett

2 de ene. de 2015

Joel did an excellent job setting my expectations concerning the repair, timing and allowing me to keep the loaner a little longer due to weather concerns, which I very much appreciated.

Smiller

30 de dic. de 2014

Joel was so knowledgeable about the inner workings of my BMW and that made me feel very good about my repairs and I couldn't be more satisfied with the service he provided. I will ask for him in the future.

Andrew Munsell

28 de dic. de 2014

I've been taking my wife's X5 to Gebhardt BMW for many years now and every service appointment has been consistently excellent. Aside from the great service work and honest assessments, the loaner car program is what makes the service at Gebhardt so convenient. No matter who my service agent is I'm always met with courtesy and professionalism.

B.Schaaf

25 de dic. de 2014

My husband took my car in for service instead of me. He reported that all went well but he was under the belief that it was going in for an oil change. I just knew it was going in for service as the car indicated it was due. Basically it was just a check. A more in depth service will be in a few months. New windshield wiper blades were put on my car. The service dept. went over everything with my husband. Someone from Gebhardt called a few days later to see how the service had gone. We had no complaints.

John

23 de dic. de 2014

Had a mysterious leak in the front differential (my car is an xdrive) - Gebhardt kept the car for an extra day to ensure the leak (was very slow) was fixed all the time leaving me with a great loaner car. There service is always quick, professional, no hassle.

Nicolae Toderica

20 de dic. de 2014

Diagnostic and service were done properly and timely.

RO

20 de dic. de 2014

Top notch VIP service! My car was picked up and a courtesy car was dropped off. My car was returned in perfect condition! I couldn't be more satisfied!

TBIRD1973

17 de dic. de 2014

The best car buying experience I have ever had. Hands down. I would recommend Gebhardt BMW to anyone who was ever looking to purchase a BMW.

carmsavoie

9 de dic. de 2014

Dawn, Tina, Laura are great at what they do, they are so nice and accomodating with the customers. Thank you for making my first service experience the best!

chrisscordo

9 de dic. de 2014

Kory and Gebhardt did an amazing job in making my wife's new car "surprise" an epic experience. They made the delivery, paperwork, and other details an absolute breeze; and gave me the best price I could find. On the day of pick-up, Kory unveiled the car to my wife on the showroom floor (bow and all) and she was absolutely floored because she had no idea. They even gave my son an M6 replica, and he was overjoyed. Thanks so much for arranging everything, Kory and Gebhardt that was incredibly awesome and I dont think my wife will forget this Christmas present ever; and neither will I. I only wish Kory and the Gebhardt guys would run some sort of training program for the Land Rover dealership to show them how its done. Thanks again -Chris

Nenetter

7 de dic. de 2014

I had a saturday appointment which was actually scheduled incorrectly by the new scheduling service. Since I was going to wait, the service technician worked through his lunch so I would not have to wait longer than necessary. Joel, as usual, was great. He really makes you feel the personal service that Gebhardt advertises. All of the staff are very friendly and a pleasure to be around. The service staff really go above and beyond.

Ann and Vinnie

5 de dic. de 2014

After 20 years of owning our 1995 525i, we are finally getting ready to let it go. We have been offered a deal from a family member that we cannot refuse on a Volvo wagon. We called our excellent service advisor, Bill Cray for his advice on a safety check on our beloved Bimmer. He got us in the next day, checked the car out, made a few recommendations and as always, was helpful and professional. We have enjoyed the wonderful experience and excellent customer care from him for all these years. We will miss not seeing him, but who knows, maybe we will decide we simply MUST have another BMW. We for sure would go right back to Gephardt!

Nancy

3 de dic. de 2014

I always bring my BMW here for service and have purchased a BMW from them. They give me great service and I always understand what is being done to the car and what my service priorities should be for budget reasons. The car is always returned clean and it even gets brought up to me in Evergreen!!!! The personal service is terrific and as a single professional woman I always feel safe and taken care of with respect to how my car runs and that I am "known" and can call on them at any time.

sbrans

3 de dic. de 2014

The service department is always prompt and friendly. Joel makes getting your car serviced and enjoyable experience. Even during the busiest of drop off times, they were quick and efficient. When I picked up my car, it was washed and everything was taken care of as expected.

Julie Melchior

1 de dic. de 2014

My car started running rough and the "check engine soon" light came on suddenly Wednesday morning (the day before Thanksgiving). I called my service advisor David at Gebhardt BMW, and he said to drop off my car and they'd fit it in as soon as they could although the next available appointment was Dec 9 (yikes). So my husband dropped off the car midday Wednesday, and we had it back by late afternoon Friday, with Thursday being the holiday! It turned out to be a faulty coil which they replaced. I was very happy to have my car back so quickly! David has always been extremely helpful and timely with service for my 2006 BMW, including topping up fluids for me if I drop by. The only downside to the whole experience was for my husband who picked up my car- they had originally said it would be ready by noon, then they said 3:00. My husband arrived just before 3:00, but the car ended up not being ready until after 3:30. Slightly annoying, but a minor point.

Russell

29 de nov. de 2014

Took my car in unannounced due to window regulator failure on Thanksgiving day. David got me in and had the car back to me the same day. Great Service!

Donnie L.

29 de nov. de 2014

David Choate was so great, makes me happy to have service like this.

Alan J. Byrne

21 de nov. de 2014

I am always happy with the service I receive from my advisor Joel. I am not happy when I fill these out to find out that he does not get the positive feedback from anyone he works for.Alan Byrne

Suz Worthing

8 de nov. de 2014

Gebhardt BMW really cares about their customer and their satisfaction when purchasing a car. The overall experience was very pleasant and I will be a lifetime customer.

EAK HAG

7 de nov. de 2014

From the minute you drive into the dealership, staff are helping to make the experience efficient and productive. Worked with David Choate who was very no nonsense and clearly interested in giving me the best service possible in terms of cost and quality.

shawnwilliamson

6 de nov. de 2014

Excellent customer service. Prompt drop off and pick up. Car was delivered washed and on-time. I took advantage of a quick massage in the lobby before I returned to work.

maralyn.e.moore

6 de nov. de 2014

I worked with Gregg Missbach. He was extremely helpful. He was very knowledgeable about the cars. When I was looking, he pointed out a lot of the vehicle's features. After the purchase, he spent additional time helping me program displays, etc. and further explaining how various features functioned. The next day, he followed up with the service department to be sure they were going to contact me to take care of a few items we had agreed needed attention. Gregg was very professional and it was a pleasure purchasing a car from him.Roman Castro was also great while we were completing and signing the sales documents.

Chris Comp

2 de nov. de 2014

The service rep at Gebhardt was Mike Hanson and he was great, as they all are. It was a busy day in the service dept that day and the teamwork and professionalism showed by the entire department was top notch. Keep up the good work.

J Jolin

2 de nov. de 2014

Newly moved to Denver area, and this was a great way to start my residency. Joel was great and the team met all of my expectations. Thank you Gebhardt BMW!

PJ Blair

1 de nov. de 2014

Gebhardt BMW staff were a pleasure to work with during my purchase of my Z4. They were knowledgeable of their products, courteous, and patient. I ordered my Z4 and Buzz, my sale rep, kept me up to date during the entire process. I had my Z4 in four weeks. Yes, I would purchase another BMW from Gebhardt BMW.

Michele Brown

31 de oct. de 2014

From beginning to end, our experience with Gebhardt was very good. Prompt, courteous and knowledgeable. When spending a lot of money on a car, it is nice to know that you are dealing with people that you can trust and watches out for your best interest.

ronpod

28 de oct. de 2014

The offer to fix the passenger air bag as a recall was a proactive step offered by BMW. Joel provided fantastic customer service. Unfortunately the wood insert on the dash was cracked during the air bag replacement otherwise I would have rated the service 5 stars in all categories.

Author

17 de oct. de 2014

Always go to Joel, his service and professionalism is great. And he treats women like BMW owners not like children

Russ

16 de oct. de 2014

My second time buying with Kory, he does a great job and the dealership is fantastic!

wemcclin3247

14 de oct. de 2014

Work was routine maintenance done under warranty. I gave this 5 stars in all categories that I can rate. I'm not knowledgable enough to rate quality of work.

Bill T

12 de oct. de 2014

No issues. Work done as promised and as estimated, cost wise. When it became clear that our car would need to stay an extra day, Gebhardt provided a rental car at no charge.

IceNiner

7 de oct. de 2014

It's been eight years since I bought my 2006 330xi and I've never taken it to another dealer or repair shop. Tina Holt has done a remarkable job as a customer service/service writer in every respect, including scheduling, technical knowledge and friendly, professional manner. Five Stars!

jgummoe

6 de oct. de 2014

Bill, Tina and the entire Gebhardt BMW service department offer professional, timely and top notch service. Along with Kory Rodemich and the sales staff they are a major reason that I am driving my third Gebhardt BMW. Well done.

Steve

3 de oct. de 2014

The clear mask I ordered for my new 435i was installed perfectly, and Joel from Gebardt's service department made me feel like I was his only customer. When I arrived to drop of my car, they had a BMW loaner ready and waiting for me, and when I returned, my car was finished and ready to go. I couldn't be happier with both the work done on my car and with Joel's attentiveness to me personally while I was there.

Travis

30 de sep. de 2014

The service department as a whole seems to treat the customers & cars with respect.

flockrs

30 de sep. de 2014

Eighth or ninth vechicle purchased from either the Boulder or Loveland Gebhart family. Mike Gebhart worked extremely hard to get the deal done as well as address any issues with the car. I will definately recommend to anyone Gebhart BMW, and also tell them about my fabled experience. See you for the next car,Tom Flock

ld27052

28 de sep. de 2014

I am always treated in a friendly, professional manner at Gebhardt BMW. Tina goes beyond expectations in ensuring my satisfaction with the service department. I was given a new loaner vehicle and my car was finished on time. The detailing made.my car look new again, I highly recommend this dealership.

Judy

25 de sep. de 2014

Billy Cray is the ULTIMATE SERVICE professional for your ULTIMATE DRIVING MACHINE!!

dlyells

25 de sep. de 2014

I chose this BMW dealership because of its location and proximity to my home in Arvada. Although I've never owned a BMW before, I was confident in my purchase from reading on-line and magazine reviews over the past few years. The BMW X3 that I own now is everything that I hoped it would be and I'm very happy with my purchase.I found all of the personnel at Gebhardt to be friendly, honest and professional. They were thoughtful with my time, up front with information regarding my questions, and at no time did I feel pressured by anyone to make a deal. Introducing me to the Parts and Service areas of Gebhardt after concluding my X3 purchase was much appreciated; it's the first time a car dealership has taken the time to do this after a vehicle purchase.All in all, purchasing a car from Gebhardt was a pleasant experience for me. I'd recommend this dealership to all of my friends and family. --- David Lyells

William Rense

24 de sep. de 2014

I have owned several models of cars over the last 10 years and the service department at Gebhardt is the best of them all. When I replace my X5 in the next two years I will replace it with a BMW primarily because of Gebhardt's service.

Joanne Lee

22 de sep. de 2014

Once I was able to talk to Joel, the service went smoothly. The only thing about the service department is that they need someone to handle all phone call live.

Lorell Frysh

20 de sep. de 2014

As usual the service was great, the process easy and the experience waiting that was lovely...I especially enjoyed the massage!

Lisa Wayne

20 de sep. de 2014

Great sales team. Knowledgable and accommodating. Serious professionals in every way Ben Salem, my salesperson was trustworthy and genuinely interested in my Priorities and needs. The owner, Jim Gebhardt Is impressive andsupports the principle of buying local. It felt like a family experience opposed to the dreaded but necessary car purchase.

Jay Foreman

17 de sep. de 2014

Excellent dealership experience. We bought our 3rd car from Gebhardt this past weekend, as well as having my car serviced.

Deb Kolaras

17 de sep. de 2014

Love this dealership and David always does an outstanding job of making sure my vehicle is cared for, and that I'm on my way as soon as possible. Would undoubtedly recommend them to any BMW owner, and the shop always does an awesome job with my car.

svanaken

14 de sep. de 2014

Upon my first visit to Gebhardt BMW I was greeted in the showroom by a friendly receptionist who promptly introduced to Rob Blacker who would become my Client Advisor through the entire buying process. Rob gave me a thorough introduction to the 4 series, and showed me cars in the showroom. I had pretty specific ideas about the 435i configuration I wanted and Rob took on the task to search for available cars that could satisfy me. Just a couple of days later we decided to order a car from the factory with exactly the configuration I wanted. So Rob and and the guys at Gebhardt created and placed an order to the factory, and we agreed on a below list price. After that, I got to track my car's progress through the production and delivery process: Rob kept me current with the car's status, and through the BMW USA website we were able to see the car's status all the way through. I saw when the car came out of production, and was able to track it being shipped from Germany down through the Panama Canal and on to Oxnard, California from where it traveled to Gebhardt's location in Boulder. After the car arrived at Gebhardt, Rob called with the news and we set up the delivery time. At the appointed time, I arrive at Gebhardt and the car was waiting. I was pretty excited to see it after the wait, and must say that the car had been prepped to perfection. It looked, felt, smelled, and sounded even better than I had imagined (and that's after owning three other BMWs).Driving the car, well, it's as good as the reviews say. The car is great all by itself, but working with Rob and the other guys at Gebhardt made the experience extra pleasurable. Next time I'm shopping for a BMW, I'll be back.

mgl42

13 de sep. de 2014

Had a service light go on in my 2014 BMW X1 for an oil change, scheduled a service appointment online (very easy), showed up a bit early and they fixed me up with the first available employee before my appointment time. Offered me a ride back home since they had no loaners available, and called me back within 2 hours letting me know the oil change was done and my car was ready to be picked up at my earliest convenience.

Travis

10 de sep. de 2014

Tina is the best service writer in the business, she knows me by name and phone number when I call and even knows my cars nickname... Unreal service, thank you!!

Tomstechschulte

10 de sep. de 2014

Everything came together perfectly as I came in for a Service Appointment! Greeted professionally by Jessica and was immediately delivered to a brand new X5! What a pleasure!

David French

9 de sep. de 2014

Cooperative, friendly service for a challenging repair.

KSDuckster

5 de sep. de 2014

Service was good; attentive to addressing the necessary service, in this case a paint warranty issue and brake flush. A secondary issue of a tire replacement came up which BMW addressed.

Colorado Mike

4 de sep. de 2014

Solid service that was completed well within the expected time frame.

pwdrhnd

1 de sep. de 2014

I was extremely satisfied with our experience at Gebhart. The salesperson Robert, was very informative and not pushing, and pointed out the differences in the competition's comparative models without bad mouthing them, but in a way that informed us so we could make a good decision. We visited a local Audi dealership and got the exact opposite which was a real turn off, I don't want to be hard sold a luxury automobile. The sales manager was very fair on the price of our new car and trade in. And they spent plenty of time showing us the features of the car once we purchased it. I would definately recommend them and would return as a customer.

Rausenberger

29 de ago. de 2014

Very friendly and courteous staff. The service I requested was done well and completed on time. I would definitely go back for service there. The car wash was a nice bonus!

stefannie0913

28 de ago. de 2014

I recently took my X5 in to Gebhardt BMW for its first service and was very impressed with the service and thoughtfulness. Bill and the team made it super easy to get my car serviced and pickup was super speedy. Adam totally awesome too.

Robert keeney

27 de ago. de 2014

My service manger was awesome! A pleasure to work with on many levels... I felt he had "my best interest" and didn't try to over sell any services which was not needed at the time.Thanks again.SincerelyRobert keeney

janet

27 de ago. de 2014

My husband and I decided to purchase my 5th BMW for our 20th anniversary and do a European delivery. My husband called several BMW centers to inquire about this process but didn't get very far before frustration set in. We live in SE Aurora and wanted to buy close to home. After talking to several salespeople that didn't know much about the European program, he decided to reach out to Gebhardt BMW in Boulder.When the receptionist answered and he asked if anyone there was familiar with the program, she cheerfully suggested Kory Rodemich. Once connected it was very easy to see why he was recommended.Kory made everything so simple and offered an deal that we immediately agreed to. We had already built the 2015 535xi on the website, but he also made some suggestions on other options we had not considered while making sure nothing had been overlooked. He also shared some of his experiences when he had gone to Germany and the Welt that were extremely helpful in planning our trip.In closing, the longer drive to Boulder provided us a new dealer with a beautiful facility and a sales rep that we will refer all friends to. Thanks again to Kory and the team at Gebhardt BMW! Janet & Charlie Walker.

bob koenig

25 de ago. de 2014

David Choate is an EXTRAORDINARY customer service rep!!

Paul Eaton

24 de ago. de 2014

David is always on top of all my service requirements and does an outsanding job of getting me scheduled. He explains the service in detail and is a pleasure to work with. I am very peaked with the service dept and the Gebhardt BMW facility and all staff. You are always welcomed.

Jim Meloy

24 de ago. de 2014

Communication was great, friendly, great advice, another excellent experience. The people there are the most knowledgeable of any dealership visited. the showroom and facility are top notch.Jim

Hanbal Saqib

23 de ago. de 2014

David was very helpful and he made the process very easy and fun.

YaroslavL

21 de ago. de 2014

It is always pleasure to work with David Choate. My car is 8 years old and breaks too often but at least David makes service experience very pleasant.

Cindy Orser

19 de ago. de 2014

Prompt, courteous service.vehicle returned immaculately clean and ready to go.

Terry

11 de ago. de 2014

Routine oil change, etc. done properly, but a little expensive. Service advisor very helpful in choosing replacement tires. Everything done on time, and shuttle service was very convenient.

Matt

8 de ago. de 2014

Friendly, efficient service

Stephen

7 de ago. de 2014

Service was excellent as usual ...

Fred

7 de ago. de 2014

Service was done quicker than expected. Service advisor was professional and awesome to work with.

Thomas Buer

6 de ago. de 2014

Dears Sirs,my overall experience with the dealership and the customer client representative service and support was great. The sales representative was very helpful and finally successul in finding the car I was looking for and he was very customer oriented over a couple of weeks.Furthermore he was very supportive in helping me coming from abroad with all the paperwork.

Phil burger

6 de ago. de 2014

Friendly, competent staff. Comfortable, attractive waiting room. Great service experience.

Ray Booras

5 de ago. de 2014

Wonderful experience as always.

John Webster

5 de ago. de 2014

My repeated experience has been with incredibly high quality service.Our service advisor David Choate is exactly what a professional should be. His product knowledge is extremely high and he does what he says he will do. The work that was performed was done in a flawless manner and I could not be happier.I highly recommend them.

Todd

5 de ago. de 2014

Joel and the team at Gebhardt BMW did an awesome job, as always. Service was prompt, courteous and helpful. This is a great team of professionals.

markupboy

5 de ago. de 2014

I loved the service at Gebhardt. Dave was wonderful, friendly, and responsive. The service was timely, well done, and complete. Loved every aspect of it.

pattymccord

5 de ago. de 2014

I have waited several years to get my next BMW, and Gebhardt has always been the go-to dealership. David and John gave me excellent service during the ordering process, and kept me posted on the delivery timeline. As a small business owner, I find it is easy to provide good customer service when all is well. It is when a glitch arises that excellent service comes through and the customer feels taken care of. This was my experience when the 335xi was been delivered from California. David kept me posted at all times as they were tracking it. I picked up the vehicle when it worked for me and all went smoothly. I love this vehicle! Thank you for the great service!

Bruce Scanlon

4 de ago. de 2014

Unparallelled customer service and attention. Your people are your greatest asset. Tina and Bill are the best of the best. They are a major reason why I am a Gebhardt customer.

ChiTownHawks23

4 de ago. de 2014

David was awesome, really went above and beyond my expectations. Great contact while waiting for my X5 to arrive. Even helped me in personalizing it when I received it. Would absolutely recommend him!

CathyR4500

27 de jul. de 2014

The folks at Gebhardt BMW continue to provide exceptional service and sales support. Bill assisted in getting my BMW serviced promptly, and Tina helped me understand the recommended service interval and ordered a Service and Warranty Information Booklet for me. Dean and Steve gave me a great deal of information about the BMW sales process, and thoroughly explained the advantages of owning a new X3 as our second BMW.

Schaaf

23 de jul. de 2014

I had a very pleasant experience with Gebhardt on Monday, July 21. I had scheduled an appointment, was told how long the service would be, & I was made comfortable in the lounge.

Richard Reaney

21 de jul. de 2014

Recently my daughter and I purchased a BMW from Michael Gebhardt at Gebhardt Automotive. Michael handled the whole process from the first enquiry to finalising the purchase. Once completed he then spent a considerable amount of time with us going over the details, functions and features of the car. He was patient with our questions and explained things in a manner that was clear and helpful. We are most grateful to him for his assistance, and the courtesy he showed throughout the process. In all the years I have bought cars and dealt with dealers I have not before found anyone with as high a calibre as Michael Gehardt. Richard Reaney, Frisco, Colorado

AnnleeLandman

4 de jul. de 2014

My BMW X3 had an intermittent electrical problem and I was concerned about cost and inconvenience. I shouldn't have been because my service advisor is Joel! He arranged for a loaner vehicle and made sure my extended warranty covered the problem. He is thorough and attentive to details. My car was test driven and valeted when I picked it up, when promised. I highly recommend this dealer/service center.

Jcswedberg

4 de jul. de 2014

Very professional and courteous throughout the experience. Was helpful in all areas and made us feel very comfortable. Answered all of our questions and valued our business.

S&S Boulder

27 de jun. de 2014

We have purchased five BMW's from Mike Gebhardt over the years.He is extremely knowledgeable and great to work with .I see no reason to go anywhere else.

HelenK

25 de jun. de 2014

In 2004, I bought a 1997 BMW 328i. It was basically like new at 22k miles, and over the past ten years I've taken it to Gebhartdt for service, and always gotten such respect even though it (now) is a 17 year old car. Joel, specifically, in service department, is really honest and always gives me advice based on the long term picture. His advice paid off because my car is in mint condition. Recently I ran my car in for service and caught sight of a new BMW style on the lot. I met Mike Gebhardt and we hit it off. Over the course of six weeks, we stayed in touch and today I bought that car. Mike is truly the reason for the deal... he is trustworthy, relaxed and never put pressure on me to do anything but what is right for my life. Also, he completely respected my little 1997 BMW and never made me feel like I SHOULD sell it. As I was figuring out the numbers, we talked about how in the end, a car really is just a material possession and it comes down to knowing what you need and want. In other words, he gave me permission to walk away at any time, instead of trying to convince me of how great this car is. I'm THRILLED with my new purchase and being able to patiently take time and buy when I was ready made all the difference in the world! Thank you Mike and Gebhardt BMW!

DDenver

18 de jun. de 2014

We just purchased our first BMW at Gebhardt and had a wonderful experience. Eric Wallen answered our on-line inquiry immediately and was waiting for us personally to help us with our test drive. Eric stayed with us through delivery and continued communication to ensure we were fully satisfied after we drove away. Even though we live in the Denver area, we will have our X1 serviced in Boulder because we liked Gebhardt's friendly service so much.

Nic C

26 de may. de 2014

The Team at Gebhardt BMW really is just that. They are working together to provide the best possible product their fits their customers needs without forcing them into an unnecessary product. The BMW product speaks for itself and the Gebhardt family is there to help you find the perfect fit for your lifestyle. I went into the dealership to investigate lease options on a 2013/2014 228/328/335/435. They willingly ran the numbers for all options both lease and finance without a hassle. After a couple hours of driving and number crunching, none of these options were a better deal than my current finance on my 335. After some discussion, they got me into a 2011 CPO 335is, local to Colorado with very low millage. The only option for me in that vehicle was a lease, which they had no problem working up the paperwork to make it happen. I was helped by both Mike and Adam, who were focused on me and my needs, wants, and desires from my next BMW ultimate driving machine. I will go back to Gebhardt for my next BMW purchase and highly recommend them to friends and family.

GGates

16 de may. de 2014

I purchased a pre-owned certified vehicle out of state from Gebhardt BMW. I was nervous about buying a car sight unseen, but I got a deal that no one in my state could match (even with shipping). The car was delivered today and I couldn't be happier. The transaction was easy. Thank you Gregg Missbach and the Gebhardt team for a great buying experience.

AlmaMarie

12 de may. de 2014

I had a very good exprence with both Thom and Rob on the sales team, and Dean the sales manager. I purchased a lovely 328xi just off lease and I am thrilled with the car and glad that I close Gebhardt over the other BMW dealers in the Denver Metro Area. They have a good team who cares about the cutomers and about their reputation in the community. Plus, they have a fantastic loop for test drives. :)

kimnorton

11 de may. de 2014

This was an incredible experience, starting with the first series of phone calls through my personal visit to purchase. The staff was incredibly friendly and knowledgable, and Mike answered every question with care and professionalism. All my purchase options were clearly explained and the negotiations were fair and efficient. Of great importance to me, was the time Mike took to explain all the fabulous "bells and whistles" in my new car and I drove away a very happy and excited new customer! I will certainly recommend the dealership to friends and colleagues and am also certain to be a repeat customer in the future. Thanks to all at Gebhardt BMW!!!! Kim Norton

H Stamm

8 de may. de 2014

I am very pleased with all the customer service individuals. George is great. I am obviously impressed because my last 4 cards are from them!

Devcorm

5 de may. de 2014

I was extremely happy with my car buying experience here. Such great people who were really looking out for me as a person. I would absolutely recommend them!

Jill in Boulder County

1 de may. de 2014

I have a 2006 530xi Wagon that I love. I inherited it from a family member and brought it back from Florida in 2013. It needed some repairs that were partially under warranty and David in the Service Dept. did a great job in interfacing with the 3rd party warranty company. He saved me a significant amount of money last year. I just took it in for a quick service yesterday and, as before, everything was handled in a friendly, professional manner by David Choate and Joel Ortiz. You will love working with everyone at Gebhardt.

wallace37

28 de abr. de 2014

My car is beautiful and I am so happy to have had the opportunity to work with Tom on this purchase...also thank you for my BMW hat. Julie Wallace and Bob too!

BobbieAnn

24 de abr. de 2014

It was my first time I visisted, the service department. It felt like I was a regular VIP customer. It was quick and efficient. Thank You for everything!

stephen383

24 de abr. de 2014

I brought my new 320i in Denver and discovered it had an alignment issue. I brought it to Gebhardt, which is local to me, for service. Tina told me that because it was an alignment issue it would not be covered under warranty, and the selling dealer should not have sold it to me that way. I was not surprised by this, but did not want to return to the dealer in Denver. Without my asking Tina offered to split the cost of the service. I was fully prepared to pay the full price. Tina's handling of my service visit was outstanding. She was incredibly friendly, funny, and professional. She wasn't available when I picked my car up that night so she called me the next day to follow up. I'll never take my car anywhere else for service.Steve Fether

Sherman123

20 de abr. de 2014

I was very happy with the treatment I received from the 3 people names above. They were very helpful, polite, knowledgeable and considerate of my time!

Gebhardt Fan!

18 de abr. de 2014

Mike Gebhardt was wonderful to deal with. My husband and I called the dealership to look at a car we found online at this dealership. Within an hour, we were in Boulder and test driving - that led to the most smooth, simple and straight forward transaction we have ever had purchasing a car (and it included a trade!). This independent family run business was honest, transparent and fun from the walk through the door. We negotiated a trade (with only one back and one forth), bought a car and were on our way in a few simple hours. The car has been as promised and fabulous - the service is and continues to be stellar - their maintenance program can't be beat. We live in Denver and have tried other BMW dealerships - Gebhardt is the place to go - believe me it is worth the drive!

Sherman123

12 de abr. de 2014

I just recently ordered and picked-up a 2014 BMW m235i from Gebhardt BMW in Boulder, CO. This is the 3rd car I have bought from this dealership and more specifically, from George Tice. Initially, as always, George and the dealership was very upfront with me on the Invoice price and sold me the cars at a great price point each time. There were no funny games played on the price as everything was kept very professional. The car was pristine when I picked it up and it was clear they wanted and did make the buying and car delivery experience a very positive one. I also had a clear bra put on the car and worked with the Service department to have this done (with Georges help). The Service department guys were also very professional and customer service orientated.I really like the dealership, the people I have worked with and would recommend them unconditionally to others looking to buy a BMW!!!

suhua1216124

6 de abr. de 2014

The sales people are very friendly. We got the car we wanted and the price we wanted. we had great experience shopping in general. I will highly recommend this dearlership to my friends and family.

wemcclin3247

6 de abr. de 2014

This was just an annual service (the first one); nonetheless, I received friendly and efficient service along with a couple of 'owner's tips' on how to use some of the convenience features of the car. I would recommend this dealership for routine maintenance.

imarmd2

27 de mar. de 2014

Purchased my 328i X through the internet...had an interest in leases and was contacted by John Weisbart. I knew exactly what I wanted as far as options go for the price I wanted to pay so in a day or two, John responded back with an attached vehicle print out of model and options. Suggested even that I'd be happier with a 328 vs a 320, not only in performance but overall price:option ratio since the 328 had 3K mi on it than a 0 mi 320. After a day of sleeping on it...told him to write it up and I would see him at the end of the week driving1.5 hrs to Boulder (I live in the Springs) to sign. So I had all the paperwork prefilled prior to arriving and all that what needed was if my wife loved her surprise! She had no clue, so after seeing the specific vehicle, I made a bad choice on color so she opted to see any other models that wouldn't change the numbers too much and she fell in love with the white! Had a couple of issues with the windshield having a nice sized chip in it and a quarter sized dent on the front pass fender (she noticed it right away after pulling the car out of the line). John assured us that both would be fixed and taken care of, just needed a day for us to come back up and drop the car off. Gave us a loaner 5'er (nice touch....now a want one of those) for the 3 days it took and received our 328 w/ a brand new BMW windshield and no dent. Overall the entire process was enjoyable and exciting. My only heartache I had was we were in a rush to get back home (kids off from school) and so we didn't get the FULL vehicle introduction/walk-thru and highlights. Besides it was starting to rain/snow...uggghhh (car WAS clean) but at least we have Xdrive!! We absolutely love our 2013 328i Xdrive, the white is amazing! The was the easiest I have ever bought a car! Took 2.5 weeks thru emails and setting up time to come up there but it was all worth it! (i did try the other dealership here in the springs and it was a complete waste of my time, and they did not want to work with me or my money!) Thank you John and Gebhardt for getting us into the BMW family!

jepke

26 de mar. de 2014

Salesman was terrific as were all of the employees I came in contact with. The cars in stock were numerous and allowed me to select the model I was interested in.

JudyGreenan

15 de mar. de 2014

Gebhardt BMW is a very friendly, warm and inviting environment for the customer. You can tell it is family owned as it has a wonderful feel to it where you genuinely feel cared for and treated respectfully. We were happy to have purchased our car locally and supported our community. They are very community minded we respect there ethics and integrity. We would recommend them highly.

coopkc1

13 de mar. de 2014

This was my first time at this dealership. I did not purchase my car here. I need recall work done and they were very receptive to me as a new customer.

bluex3

13 de mar. de 2014

The overall purchase experience was very pleasant. Entering the store I was given a warm greeting and introduced to David Kuczynski who was very knowledgeable and provided excellent advice.

athompson4249

10 de mar. de 2014

Leased a 2013 328xi and so far I've been very satisfied. Dealer contacted me the following day to find out if there were any action items they needed to take and immediately agreed to get some minor details fixed.

trenbert

6 de mar. de 2014

Vehicle in for recall, but two issues were also addressed under warranty. One took time and I was given a loaner from Friday until Tuesday, no hassles. The immediate problems were fixed but one relates to an issue with the vehicle: battery discharge, and seems a flaw in the BMW, but not in the service.

1overpar

5 de mar. de 2014

David Kuczynski was great to work with in the purchase of our new BMW. We had never owned a BMW before so we had a lot of questions. We also were trying to decide between leasing and buying and the associated pros/cons. David helped in every way possible and had great follow through and was very organized. Would definitely recommend David and Gebhardt BMW.

ErinH

2 de mar. de 2014

If you're looking for a dealership that makes buying and owning a car a piece of cake, Gebhardt BMW is the place for you. From the very start of researching and 'just looking' to finally buying and maintaining your car, Gebhardt treats you like family. The entire process was thoroughly enjoyable, friendly and helpful. The buying process was seamless and as we interacted with a number of employees at the dealership, we were treated with respect and the whole process truly felt like entering into a partnership. I continue to have conversations with the team and whenever I go in for servicing, they recognize me. I cannot recommend Gebhardt enough. They've made me a lifetime customer - for anything I'll ever need for my car.

Fred and Peggy St.Clair

2 de mar. de 2014

We just purchased our first BMW and was very impressed with the friendly staff and especially with our salesman, Mike Gebhardt, who went above and beyond the call of duty in making us feel comfortable and very welcome. He answered all of the questions and was very cordial. We will highly recommend Boulder BMW, and Mike Gebhardt to anyone who may be considering purchasing a BMW.

rvanskoik

2 de mar. de 2014

I have enjoyed positive experience with both new car and used car purchases. The dealership location is a positive feature. I have also enjoyed a positive service relationship. On another note: I find your need for my contact information a bit much. I really don't want an account with your orgainization

Chris Boston

1 de mar. de 2014

Joel was great. Took the time to walk me through all the questions I had. Great service. Gave me great advice on a few technical questions I had and steered me in the right direction.

SF

28 de feb. de 2014

In 2012 I purchased 3 cars and the sales by Mike Gebhardt and level of service by the entire staff was excellent. They kept their word and provided a level of comfort that was unmatched and I would return again to buy another car in the future.

Brad

28 de feb. de 2014

My mother has purchase or leased 6 three series BMWs over the past 22 years from Mike Gebhardt. Every aspect of each experience superb! For every car, Mike personally delivered the car. Mike would then always pick up her 3 series at her home in Littleton and take to Boulder for routine maintenance, leaving my mother a loaner in the interim. 22 Years!! I purchased a CPO X5 4.8 from Mike in Boulder and they delivered it to my home in Danville, CA Three years ago..... absolutely hands down, the best performance SUV I've ever owned!! Mike, Jim and Paul G were amazing with superb customer follow up and aggressive on the sale price. My wife just purchased an X6 with the M performance pckg from Mike Gebhardt four months ago. Mike personally drove the brand new X6 to Danville CA and returned to Boulder with our X5 4.8 trade in. That customer service will NEVER be matched outside of Gebhardt BMW in Boulder!! The X6 is a spectacular vehicle, my wife will always trade for a new 6 with Mike for many many yrs into the future. An amazing performance machine. Lastly my wife's family has purchased from Mike G. a new X5, a new 328, and a new Camero (via Joe Gebhardt in Loveland) all within the last year. Her family enjoyed the vehicles, the hassle free buying process and superb customer service Mike and his team provide. Actually they probably like Mike more than the cars! Gebhardt motors is truly an amazing well run family business. Very few family businesses, regardless of the product they sell, take care of their customers like Mike, Jim and Paul Gebhardt. Thank you fellows for our wonderful experiences from Northglenn to Littleton to Danville, CA!

Fitzie27

25 de feb. de 2014

After searching for a new vehicle for over a week, my husband jumped onto the Gebhardt BMW website and found a beautiful 328i in our price range. I'd never entertained the thought of a BMW, but it only took a few seconds to fall in love. The car drives like a dream! I have never been happier with a purchase. What's even more satisfying is how the sale was handled. Mike Gebhardt was our guy, and he was fantastic. I've had some bad car buying experiences in the past, but Mike restored my faith in the whole process. Never was I pressured or given the run-around; he was very attentive to my needs and genuinely cared about what I was searching for. He thoroughly answered all of my questions and took things at a very comfortable pace. Even the paperwork process was a breeze. The finance representative, Roman, was very knowledgeable and personable as he took us through the official sale. Never once did I hesitate to sign. We also had brief interactions with a few of the other sales associates; Kristina was fun to chat with and really added to the great experience. It never felt like we were at a car dealership; it felt like we were amongst friends. You will not be disappointed with your experience at Gebhardt BMW. They are all very professional yet personable, and make the car buying process exciting and comfortable. Thanks again, Mike! You were great!

PR123

25 de feb. de 2014

Service was done in an appropriate time. Bill efficiently facilitated the service of the vehicle. I like having the service completed at the dealership where I purchased the vehicle.

Tina

18 de feb. de 2014

Tina was very good to work with and we had a great, efficient service experience.

Skip T

16 de feb. de 2014

Great dealership, great people, and a great car. Mike Gebhart and the team worked really hard to get me a great car in my price range. They didn't try to push me into something I couldn't afford. They never tried to pressure me into the sale. They just worked really hard to get me a great car for a great price, on a timeline that I was comfortable with. For the first time ever, I actually enjoyed the car buying process and left the dealership knowing for sure that I got a good deal.. And I LOVE my car, too. There's nothing about it I wish was different. I highly recommend anyone gets a BMW and if you buy one, don't buy it anywhere else. Gebhard BMW knows how to treat people right. As long as I live in Colorado, I'll never buy a car anywhere else.

Country boy

13 de feb. de 2014

We live in CT but were visiting our son and family in Niwot for Christmas. Our son took us to Gebhardt BMW in Boulder "just to look," where we met sales person Mike Gebhardt. We test drove two used BMW's and selected a 2011 335i 6-speed (we both prefer standards and could not find one back home in CT). Although not a BMW-certified used car, it was in great shape and has performed flawlessly for us so far. Mike did a great job as our salesman and treated us very fairly. He handled all the details, including helping us get the car shipped back to CT. Everything went very well, and we really love our new car. Wish we lived closer so we could get our service done there too, but I'm sure we'll do OK when the need arises. We would recommend Gebhardt BMW to anyone looking for a quality car at a competitive price, based on our experience. Thank you.

Him and Her Lloyd

11 de feb. de 2014

We just recently purchased our first BMW. It is a 2004 330xi with 6 speed manual. I knew we were going to have to do some maintenance and it was sooner than we expected. We came in unannounced on a Monday morning and they were able to get us in. We had a little lack of communication regarding shuttle service and weren't too happy for a little while. Our service advisor (David) did not try to come up with a bunch of excuses and owned up to the failure and graciously reduced our bill. Me being a service manager for a roofing company, i can totally relate to how busy any given day can get and can truly give kudos for the way it was handled. We will be coming back again (soon) as we have more work to bring this awesome car up to 100%. Thank you David.

annep12345

10 de feb. de 2014

Mike went out of his way to locate the exact vehicle that I wanted - - I believe that it was the only one available in the Rocky Mountain area. He made sure that it was clean, filled with gas, and had all of the extras done in a timely manner (i.e., window tinting, clear bra, satellite radio). Since the weather was horrible, and I was buying a rear wheel drive Z4, he kept it in the showroom for me until I was able to pick it up. He was very attentive to me and answered whatever questions that I had. If he didn't know the answer to something, he searched it out and responded to me quickly. Everyone I met at the dealership during my experience was friendly and professional.

Colo328dxGirl

20 de ene. de 2014

For the past five years I have been looking to purchase the "perfect" car. My criteria was great gas mileage, AWD, nice options, and reliability. I drove almost every brand and attended many car shows. The BMW brand was my very last visit. Adam F was very friendly, easy to talk to, and informative about the cars. David K assisted me in the pricing and answered additional questions. I went home and built my "dream" car and sent it to them. Bottom line. After a five year journey, BMW Gebhardt made my dream come true. While I was still thinking about the purchase, they built and ordered "my car" as one of their allotted cars. Shortly thereafter, I called to place the order to purchase my dream car. Adam told me my dream car was sitting at the port ready for transpiration to the US. This information was my best Christmas gift! I tracked the car to the dealership which was a lot of fun. I worked with Roman C for the financing and the best interest rate. Roman made the financing very easy with no hassles on final pricing and rate with warranties. In fact, Roman gave me a better overall pricing package than I expected. They even gave me more than I expected for my trade-in. I picked up my dream car and David went over all the features. Now, the car is sitting in my garage. I can not begin to thank Adam, David, and Roman for my "best ever" car purchasing experience. I have to admit i constantly contacted (bugged) Adam, David, and Roman and they always answered my questions without complaint. I have no hesitation in recommending BMW Gebhardt as the place to purchase your next BMW.

Gary

13 de dic. de 2013

These guys are the best BMW dealership in Colorado, hands down. The service department is fantastic and accommodating, and the sales group is a no-pressure organization that works with you to find the right fit at your price point. David K is the guy to see in Sales. This is the only family owned car dealership where you actually feel like you're part of the family. Made the mistake of buying a used car from a dealer in Colorado Springs several years ago and will never go anywhere but Gebhardt in the future. That car had problems but Gebhardt treated me like I had purchased from them. They saved me literally more than $7,000 dollars on repairs by going to bat for me with BMW Corporate and getting coverage for issues which should have been addressed by another dealer. Words of advice - avoid Winslow - they're literally "used car salesmen". Highest recommendations to Gebhardt.

tstricks

10 de dic. de 2013

I put a $500 deposit down for them to hold an 07 BMW 335i, 200 on my credit card and 300 in cash. did not recieve my 300 dollars cash back. I visited this dealership to look at purchasing an 07 BMW 335i. I went to test drive the vehicle and when i arrived the salesman said we could not test drive it because one of the Technicians had broken a mirror. when the salesman showed me the car all mirrors were there and none were broken. confused i asked the salesman why we couldn't drive it, he went back to service to check to see. While he was busy doing that i got inside and started up the vehicle. Being an automotive mechanic i instantly heard bad noises coming from the engine. I got out and opened the hood, a little while later Ted Osbourn the salesman came back and asked me if i was a mechanic, guessing because he saw me looking at the engine in detail. I told him the engine sounded bad like a piston rod or cam was failing. After he came out and said "well let me just give you the run down on this car since you are a mechanic". Instantly i knew something was bad, Ted tried to tell me that the tech did not put the cam shaft back in there after they worked on it. Little foot note, a car NEEDS CAMS TO RUN. Ted then told me he has no idea about how a car works (Now how do you sell cars if you don't know how they work?) They told me they would have it looked at again and have whatever it needed to be fixed within reason. I put a $500 (refundable) deposit on the car while they figured out what was wrong so they couldn't sell it to anyone. A week later i got a call from Ted, he told me the catlytic converters had gone out. As a mechanic i knew the sound i heard was not the cats making noise and insisted they go into further diagnosis on the vehicle. Another couple days i recieved a call from the Sales Manager saying it was the head gasket and cats, i declined the offer to have it fixed and asked for my refund. the sales manager said i could come and get my refund whenever. I drive down after work at 5 and arrived around six. They proceeded to tell me they couldn't get me my refund because the office was closed and they would have a check in the mail for me. Well it's been alomost a month since they said they would put the check in the mail and have been ignoring my phone calls since

john

10 de nov. de 2013

This car is adverstised as automatic (PDK), but photos show it is a manual.

nelsonv

23 de oct. de 2013

This is the 5 BMW we have purchased from Gebhardt; the third from David. He is the go to guy. We looked at a car on a Sunday, stopped by to see David on Tuesday and bought the car on Wednesday. There were no hassles, long waiting or frustration. This is why we go to Gebhardt and specifically to David.

ld27052

13 de oct. de 2013

My sales person,George, identified which new vehicle best met my needs and was instrumental in working with me and the managers to get the price on the new vehicle and the trade in value I needed in order to make the purchase. I feel the managers gave me an excellent value for my money. Better than I expected. George then spent over an hour after the sale showing all the features of the vehicle to me and set up many of the features including satellite radio for me. On top of all that, I received a $50 gift certificate towards a parts purchase (I purchased floor mats) and also a beautiful BMW travel coffee mug. I have purchased Mercedes, Lexus, Porsche, and other vehicles and this experience at Gebhardt was the best! I would not hesitate whatsoever to recommend this dealership to my friends and family in the future. I know any future BMW purchases I make will be only at this dealership. I also plan on having all the service work performed at this dealership as well. The parts department was helpful and put the floor mats in the vehicle for me. Its little things like that which make a positive first impression which is so important. Thank you to everyone at Gebhardt and to BMW for an excellent product.

Ben

24 de sep. de 2013

Gebhardt quoted me a price in email and then confirmed over phone before I started to drive - I drove 40 miles one way to the dealership and then the price changed to almost 10k more? Kory gave the quote and Brandon confirmed the price over before I started. I specifically asked if the quoted price of xx,xxx was correct before even I started driving. It was an utter waste of my time - I spent 3 hours of my day today just to realize that Gebhardt bluffed me. Even after doing this , they were not apologetic at all and did not even respond to my mail asking for an explanation (I wanted to make sure they did not this to other customers and fix their internet pricing system). I have informed BMW USA customer relations - Hope thy reach out to the dealership and fix this

C Ward

28 de ago. de 2013

We've leased BMWs from Gebhardt in the past. In addition, we purchased a VW from Gebhardt about 11 years ago and used their service center for all service and repairs. The BMW purchasing experience was easy and quick. The sales people were friendly and willing to take the time to make sure we were getting the car we wanted. I would highly recommend purchasing from Gebhardt.

CSSobo

24 de ago. de 2013

David Kuczynski was straight forward, knowledgeable, and nicely laid out all our options for purchase. At no time felt pressured or that I was being gamed. Definitely will be a repeat customer

wwelch58

30 de jun. de 2013

Walked into dealership near closing time with schematic vehicle desired, worked through inventory by color and equipment until we found a couple of possibilities, provided copies of stickers

boulderbmw

29 de jun. de 2013

John Weisbart was fantastic to work with. He was professional and friendly, and I will return to Gebhardt because of John. He listened to my needs and wants and ultimately put me in a car that I absolutely love!

bcads

19 de jun. de 2013

Working with Thom and David was an great experience. I got my questions answered promptly and, when it looked like it was going to take longer than expected to order my car, Thom tracked down an existing in-production car and found a way to get it to Boulder. Thanks!

trenbert

10 de jun. de 2013

Excellent service. I was informed about the order and then picked up and transported to the dealership, and briefed on all aspects of the new vehicle.

Joea77

17 de dic. de 2012

I was looking ion purchasing 535 BMW. the first time I test drive the car and I felt that the sale person was very arrogant. I return about month later as the location is closer to me and this time the manager came to talk to me about price as every body else was busy. I felt he was annoyed or tired ! He definitely did not seems interested in my business. I think this dealership is very busy and they don't make any effort to be friendly and helpful.Don't go there

zgco

3 de ene. de 2012

Kory Rodemich of Gebhardt BMW - my HIGHEST recommendation - 12/28/2011. We leased a X5M, and Kory went out of his way to get us the car we wanted at a deal we were both happy with. He was a pleasure to work with both via email and in-person. Should you only look at Gebhardt if you are in the market for a BMW, of course not, but you CERTAINLY SHOULD either email or phone Kory and give him the opportunity to work on a deal for you. His professionalism deserves top marks! Kory and Gebhardt earned our business; there is a good chance that they will earn yours as well. I will now also briefly note our experience with Murray and Schomp. MURRAY: though we leased our previous two vehicles from Murray, this time communication was slow, little attempt was made to offer us a competitive deal, and I was left with the impression that since we leased our previous BMWs from Murray it was to be assumed that we would lease or X5M from Murray as well, in other words, we felt a bit taken for granted. SCHOMP: we have never leased from Schomp, but they have put together deals for us in the past. My slight quibble with Schomp is that once they offer you a deal, negotiation becomes more difficult - not impossible - just more difficult, in other words, they tend to take "this is our best offer" approach. Schomp's communication was quite good, better than Murray's, but still second to Gephardt.

susijco

31 de ago. de 2011

I have never had a good experience here and would never buy a car from them! After purchasing my pre-owned BMW from a dealer in Denver, I was so excited finally have a BMW! I used Gebhardt for warranty work because of its convenient location to my office. On one of my first visits, the work was completed and the car returned to me on a Friday evening. On my way home from work I heard a terrible noise from under the hood and I went home immediately. I had a mechanic take a look at it and... Oops! Gebhardt's mechanic had forgotten to tighten the fan belt back up so it was flopping around. That same mechanic forgot to close up the tool compartment in the trunk and the carpeting was all peeled up. Most recently, I purchased a new battery for my car and had my husband install it. Well, once the radio is disconnected, it locks itself down as a security measure. I thought there was no issue, since I had all of the original paper work from Germany, which included the radio "code" and serial number. When that didn't work I called Gebhardt for help and they told me to come in and they'd reactivate the radio for free and it would just take a few minutes. After waiting in their shop for 90 minutes while they worked on the car, I was told they were unable to reset the radio but they'd call me with the code. After two weeks, I called them back and was told that in order for them to reset the radio I'd have to come in and there would be a $120 charge. Needless to say, I haven't been back.Oh, and there is one thing that just infuriates me about Gebhardt! The ONLY time they EVER washed my car after service was the time I went back inside and INSISTED that the car be washed before I took it home! My sister has a Saturn and her dealer ALWAYS washed the car after service... So much for the BMW experience!

debprice

16 de ago. de 2011

I went to the dealership and test drove a 2007 BMW 328. I was still shopping around for the make and model of car I wanted to buy. I decided on getting a BMW 328 and so I called Bud, who had worked with me the first time, to set up an appointment. He was with a customer, so I left a voicemail. Never heard back from him! Luckily I found a dealership that wanted my business and I just bought a 2009 BMW 328!

lukep

21 de jul. de 2011

In the last 11 years, I have had the pleasure of doing business with this Boulder dealership. From the moment I walk in the door, someone usually recognizes me and invites me over to talk about life, sports, politics, etc... To me, this is how I like to be dealt with, no pressure or clock ticking. I have dealt with David, Kory, and George in the past, with David being the 'Go to' guy. When he has been out, or on vacation, Kory and George have filled in with their own unique sense of humor. They have an amazing knowledge for both their own, and their competitors vehicles, and they never seem to be too busy or too rushed to make some time for me. Over the last decade, I have seen the ups and downs of the economy, and the car market, and these 3 guys have stood the test of time. It shows something in the fact they have all been there that long, and been successful at doing what they do. The only mechanical problem I've ever had, has been with the lights on a Z3, and the problem was fixed in a short period of time. What really blows me away, is their ability(especially David) to identify what things I would need in the future, and address it before it becomes an issue. I have rarely been let down by anyone in the dealership, except when they run out of coffee(once). They continue to earn my business year after year, and I look forward to my semi-annual visits...

murisawestgate

10 de jun. de 2011

I purchased a car from this dealership and traded in a very old car for only a $500 trade in value. I did not have the title, so I signed the power of attorney over for the old vehicle, and then they told me I would need to get my Ex-husbands signature also. I mailed it off to my ex ( lives out of state) which he signed, mailed back to me, and I sent back to the dealership. I got a nasty message on my phone 5 days later threatening me from Amanda Price that I must provide proof that that is is signature, or she will turn this over to her legal department. They have waited long enough, and I need to provide proof or pay $500 dollers. I was shocked. I provided everything they asked for, I was given no time limits, and now they ( mind you it took a total of 2.5 weeks- not really a long time) are trying to tell me I owe them $500 cash. This seems so sketchy, They made my experience horrible. I was excited to get a new car, if I could return it I would, I would actually PAY more money for them to take it back and have me just go buy somewhere else. They got everything they need, please do not do business with this company. I feel they are asking for cash for what? They have my old car! VERY weird, strange experience.

creyners

31 de may. de 2011

I was offered to drive a used car for a day. When I arrived it was explained to me that someone else was interested in buying the same car. So I wasted my time waiting around over an hour until it was explained to me that the general manager's neighbor (who was interested in buying the car) was vastly more important than me so they were given preferential treatment. No thanks! Not interested in this dealership any more. YOU ARE TREATED LIKE DIRT!!!! The offer also was very poor and the offer for my BMW in excellent condition was extremely low if the low mileage was considered and the Kelly Blue Book/NADA values were used. Gee, I didn't know that even they value their own product so poorly! I think I'll be buying a better quality product with much higher reliability quite soon - from someone else!! I live in a Country Club area so you bet the whole club will soon hear about this one!!

mahoneywc

17 de may. de 2011

Overall, Gebhardt BMW has great customer service and support. These are great people that I feel are genuinely concerned with your needs and strive to provide great service!!! They definitely believe in their product. Now, unfortunately, since January 2011, my 2008 BMW 535xi has had five separate mechanical problems requiring me to leave my vehicle there for service.- Failed High Pressure fuel pump- Failed Low pressure fuel pump sensor- Leaking sun-roof which resulted in a wet interior and stained bolster on the C pillar. Following that repair, I found that the retaining clips which hold the trunk panels together were either not re-installed or missing altogether. They offered to fix that, but it's just additional time out of my schedule to bring the car by again.- Intermittent problem with left side speakers - couldn't find the cause - stopped happening following service. Possible loose connection?- Sunroof stuck in "up / vent position" - Fixed myself when I realized that the previous leak repair had left a small wind-screen detached which was possibly interfering with a safety sensor.The Service department staff and management are extremely polite and always helpful. I believe that they honestly care about taking care of the customer and don't mind having a little chat to make you feel like you're not just another number.Now, where the technology is concerned, I am worried. Having only owned this car for a total of three months and already had to check the car in for service three times, I was concerned that this car may have some serious overriding issues. Maybe it was beat on by the previous owner and we have no way of knowing. I brought my concerns to the attention of the Service Department management and while he was very polite and professional, I was told simply that with this car being much more complex than the average vehicle there is more to go wrong with it and there is nothing they can do to predict what will fail next. I find that response to be totally unacceptable in that I am an engineer myself and I know that if something is over-engineered so badly that it is prone to failure, it is time to go back to the drawing board and fix it!SO, based on this response, my only option is to conclude that the BMW 5 series is over-engineered and people are going to have problems with it. This is based on direct observation and what I was told by the dealership - Not, my opinion. If I was told that this car was an exception to the rule, something is up and we need to see what's going on here, I would come to a different conclusion. I am very worried that when my warranty runs out, I will be in big trouble. What is going to fail next? How many thousands of dollars am I going to pay out of pocket in the future to keep all of the extraneous electronic systems running? I don't know for sure and I won't be buying or recommending another 5 series unless my concerns are alleviated.Once again - GREAT PEOPLE - questionable engineering.

sb1895

4 de may. de 2011

This was my first car purchase and I really felt like everybody I spoke with at the store was as excited as I was about my new car. I purchased a 2011 BMW 328i and had the best experience with Gebhardt BMW. Kory was my new car advocate and he was very knowledgeable about my car. I will definitely tell my friends and family to go to Gebhardt BMW for their new cars.

samh687

16 de mar. de 2011

Everyone was friendly and courteous and knowledgeable. We bought a 2011 X3 from Aaron and he answered all of our questions and made sure we knew everything about the vehicle. We felt like part of the family and we would definitely recommend Gebhardt BMW to anyone.

dgoest

21 de feb. de 2011

Oded "Bud" Light and Bo Penney treated me extremely well with buying my new 2011 BMW 328xi. Bud is extremely knowledgeable about all of the different models of BMWs and quickly understood my requirements. Bo was extremely helpful with my trade in. I truly felt and was treated like family.

RuthW1861

23 de ene. de 2011

These are small things; overall, I had a great experience:When I first got my nerve up and walked in to the dealership to buy a new BMW, it was several minutes before someone helped me. I think it was a busy day, the last day of the year. I was asked a couple of times if I was being helped and when I said no, I was told someone would be right with me, and then more time went by.We found a car that had all of the options that I wanted, and we went through all the paperwork to buy it, and I wrote a check with the plan to come get the car on Monday. Then Monday I learned that the car had already been sold, so there was more delay to find another car and some of the paperwork had to be repeated. When I came to the dealership to pick up the car, I was sent in to do the paperwork and sign for it before I had even seen the car. When I asked to see the car before completing the transaction, Roman and Bud were very patient and let me do so.I would have preferred to pick up the car in the daylight so I could see better for the tour of all it's functions.

bdean

21 de ene. de 2011

My ratings are based on my positive experience from the beginning to the end. Generally quick response, great attitudes, etc. Of course, this was the sales experience -- I have yet to go through the service experience. I am a tough rater on most things -- my scores tell the score.

alanwebb

19 de ene. de 2011

I have been a Gebhardt customer since 1999. I buy all my BMWs there, and send friends and family. I appreciate that the owner is an important local businessman. Dave Kuczinski is as pleasant and effective a salesman as I have ever known; really makes the buying experience what it should be. Service is consistently friendly, fast and solid. They are the ultimate dealer for the ultimate driving machine. They bring the joy.

kfahlberg

16 de ene. de 2011

Considering how used car sales experiences usually go, it was a surprisingly pleasant experiance for us. We felt no pressure to buy a car right at that moment. Curtis made us feel comfortable just taking time, walking around the lot and test driving.The most frustrating part of purchasing a car has been the trade-in negotiation with dealers. We did our homework to understand what the reasonable trade-in price for our car. Our experience with Gebhardt went fairly smoothly. We felt we were treated with respect.We understood Curtis himself was a BMW owner and he shared his experiences as an owner and was proud to share the great services with us.We drove to Boulder from Denver to look at a specific car we found on-line, however, the car was sold the evening before. I thought I was just going to turn arond and go home, but it turned we found a better match of a car to our needs.After some repair work on the car, we went back and picked up the car. Curtis took time to show us some of the unique features of BMW since we are a new BMW customer. It was very helpful! My husband has been a loyal Audi owner for years and said that the experience at Gebhardt made him feel a lot better. Thank you for making the car purchase experience pleasant for us!

Dwhittemore

14 de ene. de 2011

They we very helpful, low pressure and willing to negotiate. The salesman i worked wirh, George, was great to work with. The actual purchase went very smoothly. The only criticiam was when they filled the gas tank, they spilled some on the side of the car. The car itself is spectacular. A great experience overall.

apamin

14 de ene. de 2011

Kory Rodemich was great to work with and made everything for my out of state purchase seamless. He was very tentative to all my needs, the car was delivered and was missing an item (cd changer magazine) and he overnighted me a new one. The car was in perfect condition.

kurt333

14 de ene. de 2011

The easiest experince we have ever had in buying a car. The people were freindly and very well organized. We spent very little wasted time in the dealership. We received a very good price on our trade-in and a very price on our new car. From previous experince I know their service department is excellent.

nfjgx5

21 de dic. de 2010

Started online with 4 BMW dealers in the Denver area, inquiring about availablity and price for "mybmw X5". Kory Rodemich at Gebhardt BMW responded immediatly with answers to both requests. His price was quoted as "this much above invoice + $399 handling. I couldn't get the other dealers to offer such a quote. The X5 I wanted was not available and to complicate matters, my wife couldn't decide on interior leather color, SO Kory ordered TWO identical vehicles with different interior colors and put them side by side in the showroom , gave my wife a cup of coffee and told her to take her time and decide which she wanted. He did this within 30 days from our inital visit! After the decision was made, he spent over 2hrs with us explaining mainly to my wife, the operations of the X5, paired her cellphone, and sent us on our way. While Kory was getting things ready, I talked with two other sales guys about the X5 features. They went out of their way to help, knowing full well we were dealing with Kory. Thats customer service! I have not yet had the opportunty to use Gebhardts service. Will be back when I have.

dudedudedude

10 de dic. de 2010

I called in with some serious but not critical issues and was told that they could accommodate me the next day. With some schedule shuffling I was able to get the car in early and was given a ride as they had no loaners. At 4:30 I get a call that they didn't get to my car, do I mind leaving it over the weekend, with no guarantee that they'd get to it. Are you kidding me? I also got the quote "well you only called yesterday." Well you told me to bring it in!!!!!An Audi is looking real good for my next purchase right about now as this isn't the first crappy service I've had with Gebhardt BMW.

ConsumerReporter

3 de jul. de 2010

I kept asking myself: Is this really a BMW dealer? ...am I being "Punked"? Who's in charge here? No one, apparently... It was the worst, most unprofessional service experience I've ever had in my life. I felt sorry for them. It seemed they were all miserable and confused, low moral, lack of teamwork, lack of knowledge, failed communications, didn't finish the job, very unapologetic.... FAIL, FAIL, FAIL. They should rename this location: Buford's Auto Dealer - BAD. This was my third time being at least notably unimpressed with this place. I will not return again.

jwjusaf

23 de mar. de 2009

My girlfriend went to Gebhardt BMW to check out the 3 series. She was looking at trading in her Jeep after driving my 2000 3 series. The salesman let her come by my nearby workplace and pick me up in the vehicle she was test driving. She loved the car and was considering getting one. Upon arrival to the dealership, I saw the new 135i being displayed. I had been interested in the 1 series since it's production had been announced. At that time I wasn't really looking for a vehicle, but the 135i was so seductive. "Bud" offered to let me take a spin in it so I can experience the car that I had read so much about. I was really reluctant at first because I was happy w/ my 323i. He finally talked me in to driving it and it was amazing. To make a long story short, we accedpted delivery on 2 new BMW's on April 2nd 2008. He was the best salesman I have had the opportunity to work with. I trust few salemen but Mr. Light was open, honest, and never treated my girlfriend and I like most dealerships have in the past. We were in our mid 20's and look young for our age... so most people treat us like children just wanting to play with things we can't afford. In the past I couldn't even get a Subaru dealer to let me test drive a WRX (non STI) that I wanted to buy. Needless to say, his respect and personality paid off in the end when he sold 2 new cars at the same time to some crazy young couple.Also... this dealership will wash the car you bought from them if you being it by on Saturdays. I haven't seen any other dealer (of the 5 I have been to) do this. Talk about giving people an incentive to make Gebhardt their dealer of choice. They were well worth the drive from Centennial. Watch out Murray and Ralph Schomp!