Judith

21 de nov. de 2016

As a first time new car buyer, I was happy to learn every detail about the vehicle and financing options. Michael Veto was a great help in a smooth transaction!

Thomas

20 de nov. de 2016

The personal touches. Salesmen at the door greeting is, very friendly personable staff members. Very accommodating. Brendon was fantastic, as was Mike (finance). Offered refreshments while waiting and the customer waiting room. Loved the phone charging stations!! As a Mercedes customer, I was impressed with the appearance and amenities of the dealership. Well light. Very clean and comfortable.

Joanna

20 de nov. de 2016

Friendly atmosphere, no pressure sales tactics. Pete was fantastic! Very helpful throughout the entire process. I love my new car!!

Gabriela

20 de nov. de 2016

We were first-time car buyers and The salesman understood what we were looking for and helped us find it. He had a couple of cars ready to go before we arrived, and was knowledgeable about the vehicles. He also seemed rather disorganized, and gave us quotes before running our credit, and forgot to have us call the insurance before actually buying the car.

robert-pedersen

20 de nov. de 2016

Excellent experience with the dealer and sales person. The sales person was very helpful. There was no pressure to purchase the car. We would recommend the dealership to others.

esover

19 de nov. de 2016

Incredibly happy with our new 2017 Hyundai Santa Fe Sport Ultimate AWD. Beautiful Vehicle. Friendly staff. Very accommodating. Looking forward to doing it again next summer with our next vehicle.

zernone5

19 de nov. de 2016

Our dealer did a great job of taking his time and going over all the options for our lease. He was specific and clear on all the different features in the car and made us feel valued.

Donna

18 de nov. de 2016

Arthur did a great job! He was a pleasure to work with! He answered all my questions and made the process very easy. I need a loaner 1st thing in the morning to get to a work appointment on time and the car was available when I got to the dealership at 7am.

w.lang

18 de nov. de 2016

This was my first purchase from this dealership, not my first Hyundai, and I was very impressed with their attentiveness, concern over my comfort during the sale & professionalism.

rocio.mejorado

18 de nov. de 2016

Excellent service, Dan was professional, knowledgeable and took the time to hear my requests and concerns. I will definitely go back for my next vehicle in the future.

drobles0500

18 de nov. de 2016

Gerald Hyundahi is the best dealership. They make you feel like family and give you plenty of options. I have never been to a dealership that proviedes you with this exceptional service.

ewiggins8956

18 de nov. de 2016

Dan was very friendly and professional. I was very satisfied with my overall experience. I would definitely be willing to recommend him and the dealership to a friend or family member.

Ronald

17 de nov. de 2016

great service, great people!Never a problem, always a great experience. I would highly recommend Gerald Hyundai to everyone.Super dealership, that's why i always come back.

mikeparker33

17 de nov. de 2016

Gerald Hyundai has a great inventory, great team, and is clean and has great facilities. It is worth the drive to be treated properly and to get a great deal on a great car.

mweiten

17 de nov. de 2016

Dealership was very clean. Everyone was friendly and knowledgeable. I have never leased a car before. But after talking over the options, Brian, Danny and I decided it was the best way for me to go with.

Renee

16 de nov. de 2016

I got there at a good time and was in and out for my oil change. Generally, this is not how it goes. Oil changes can very frequently take a wait of an hour or more, which is ridiculous. There should be a way that oil changes can be a more streamlined process.

rockydong

16 de nov. de 2016

Overall we had a nice experience at this Hyundai dealership. People we met are friendly and helpful. We felt happy to work out a deal with the staff we met. Thank you.

Eric

15 de nov. de 2016

The lot was very well stocked with the model that I was interested in, the team searched and applied any rebate they could find for me, and I left knowing I got a very well equipped vehicle at a more than fair price.

tonnermc

15 de nov. de 2016

It was easy to feel confident because the staff was very friendly. The staff was easy to work with and very willing to help. Buying a car can be scary and intimidating, but my nerves were settled when I worked with Frank.

Denise

14 de nov. de 2016

Great dealership with fun and friendly staff. I searched on the internet and was able to purchase the vehicle same day.

Craig

13 de nov. de 2016

Each of the individuals that I interfaced with at Gerald were great to work with. Frank, my primary sales contact, was extremely knowledgeable of the vehicle and all of it's features, which was a big help. The pricing was great and the overall sales experience was truly pleasurable.

Don

13 de nov. de 2016

Friendly salesman and very knowledgeable need to show how lease payments are calculated particularly single payment leases. Customers need more transparency

Gregory

12 de nov. de 2016

On time, done quickly. Car was washed and cleaned as part of service at no additional cost. Extra nice touch.

accrance

12 de nov. de 2016

Excellent experience, I bought 2 cars in one week and both experiences were excellent. My daughter loves her car and I love my Genesis G-80 with the premium package. Positive experience with everyone involved.

William

11 de nov. de 2016

The attn to detail, their concern regarding my comfort plus the continual offer of refreshments and the fact you have a great product was reflected by all levels of employees at the dealership

angiexo327

11 de nov. de 2016

Everyone was very helpful and friendly. I felt like i was in good hands ! I would reccomend your dealership to anyone. I look forward to coming in again !

John

10 de nov. de 2016

Welcoming, friendly, great product knowledge on recently released vehicle and walk through on Genesis G80, clear explanation on financing/lease options

Anthony

10 de nov. de 2016

They conducted a thorough inspection and provided recommendations on priority repairs. Service members were professional and responsive. The facility was clean and orderly.

amwood2424

10 de nov. de 2016

Loved my experience at Gerald Hyundai! Very welcoming staff there. We were greeted and assisted right away. Our salesman Justin was simply the best. Did not push a hard sale on us or pressure us at any time which was very much appreciated after a long day. He took the time to explain the pros of leasing and buying and was extremely patient while we made a decision. With his knowledge and guidance we decided to lease a Sante Fe Sport. Overall, great experience with the whole team and we will definitely be back again when our lease is up. Thanks!

jmoraska1

10 de nov. de 2016

The dealer ship honored my E-Price that I received thru my employee discount that that was offered to me. I just wish the completion of the sale would not have taken so long. I also did not like the looks received from the sales manager when I declined warranty offers.

kkedzior

10 de nov. de 2016

This is my 2nd vehicle lease from Gerald Hyundai. The people at Gerald know me by name and treat me like family. Mike Chino, Frank Laurenzano and Alex Kapouranis made the process of getting me in my new Genesis G80 smooth and enjoyable. Those guys love what they are doing and it shows. The dealership is a positive, upbeat place to be. I'm a sales professional and I appreciate other sales professionals who have positive energy and are good at what they do. Corporate culture is a subjective thing - but it is real, and you recognize it when you experience it. The leadership team at Gerald Hyundai has a very positive culture. It's not just about sales transactions. It's about developing a relationship with people and making them feel confident about their decision and pleased with their experience. The G80 is an amazing vehicle. I've only had the car for 13 days, and already I've had several people stop me to ask what kind of car it is and how I feel about it. The truth is, the G80 is the best car I've ever owned. It is a privilege to drive that car everyday - I feel like a million bucks when I am out in my sales territory (I work for FedEx) and taking my clients out in the car to a lunch appointment. I'm proud to drive it. I am very excited about the new Genesis brand and the way Hyundai Corporation has made the decision to create a separate, distinctive car line similar to Ford and Lincoln or Honda and Acura. It was the right move. I am excited to be one of the first in my area to have a G80 in the marketplace and give the car the exposure it deserves. Please make sure Mike and Frank are recognized for the great job they do. They are really outstanding assets. Sincere regards, Kevin Kedzior

bplewa

10 de nov. de 2016

I was very happy with the overall experience. I will be definitely recommending this dealership to my friends and family. I was very happy with the deal I got there.

wparry57

9 de nov. de 2016

Sales team did a good job. After agreeing to purchase the car, the paperwork with finance took too long. Most of the time was spent up selling warranties.

Barbara

7 de nov. de 2016

From the 1st moment I came in and Anthony the service writer was so sweet and detailed down to the cashier who was so nice. The experience was great!

Marjorie

5 de nov. de 2016

Charles and Arthur are so very pleasant to deal with, courteous, professional, thoughtful, and time conscious. And they seem genuinely interested and concerned if I have any questions and will work to find the answers!

Susan

5 de nov. de 2016

Was handled with great speed and staff was very friendly. Bent over backwards to find the car I wanted. Gil was great.

Gregory

5 de nov. de 2016

I have purchased many cars over the years and this time I had was one of the best buying experiences that I have ever had. There was no pressure from the Sales person and the entire process was fast from the time I walked in to the point of driving away in my new car.

lori.balducci

5 de nov. de 2016

This is my 2nd vehicle purchase from Gerald and particularly Alex and definitely won't be my last. I have recommended Gerald Hyundai to everyone who has asked/inquired about purchasing a vehicle and will continue to do so.

vann.erik

5 de nov. de 2016

Now my entire family drives a Hyundai that we bought from Gerald Hyundai and we are all very happy with them and the service we got.

Thomas

4 de nov. de 2016

Service personnel are very courteous and responsive on the telephone. Work performed is excellent but service hours are the same ones that most of us work.

Daniel

4 de nov. de 2016

Like these guys, very fast and professional! I come here all the time for my service. I've serviced my Sonata, 2 Genesis, and my Audi, and I get great service EVERY time!

Joseph

4 de nov. de 2016

We have two Hyundai vehicles and ONLY take them to Gerald. The whole service team are very nice and helpful. And if you have to wait for your car, the waiting room is fantastic!

Robert

4 de nov. de 2016

The service writer was very nice, the parts department found what I needed quickly and for a reasonable price. The cashiers were very friendly and professional.

14reed

4 de nov. de 2016

I think that Gerald Hyundai is one of the dest dealerships a round. The service department as well as the sales personal are very curtiss and kind. I would highly recommend this dealership to anyone who ask.

rmakula

4 de nov. de 2016

Dan was able to find a car for me after I changed my mind on the color. As the car I purchased had more equipment, he negotiated fairly with me on an acceptable price. I am very happy that the car has the rear camera.

Lawrence

2 de nov. de 2016

Great service and good overall experience, nice facilities. I had an oil change and routine service and there is only so much you can say positive about that. If you want people to take the time to respond to these, be reasonable with your request for number of words or I won't respond again.

Edward

2 de nov. de 2016

Service staff courteous and professional. Great incentive to have car serviced by dealer. I like the idea of service punch card to receive free oil change after paying for 4. Coupons are a nice perk too!

Jeanine

2 de nov. de 2016

I like the no pressure atmosphere and the fact that everyone goes above and beyond to help in any way that they can. I completely trust Tony and really appreciated the follow up phone call the next day from Danny. The whole experience was very positive.

santoshpatel1208

2 de nov. de 2016

The purchase experience was great. Friendless, professionalism, and straight forwardness was what I felt and experienced. Keep up the great work and thank you. Am I at 25 words yet?

rcpentatonic

30 de oct. de 2016

Pete Mendoza from Gerald Hyundai was an excellent sales person who was professional and courteous. We corresponded through email which made qualifying the car and dealership easier. This enabled us to begin the paper work quickly.

sfollin

30 de oct. de 2016

Good experience - left very satisfied - salesman was ver helpful - I don't have his name in front of me, but he made the deal at a pice I could afford

Pearl

29 de oct. de 2016

My son you his employee perks to help with the purchase and when we came in everything went as smooth as possible

leachjg

29 de oct. de 2016

Good price and good service. It blew me away when they took the time to deliver my new car to my home nearly an hour away since I had driven there alone.

Alicia

28 de oct. de 2016

We were greeted right away. Everyone we met was friendly and professional. Even during the negotiation with the sales managers towards the end I never thought anyone was being disrespectful. Justin was our salesman and was very approachable and thorough. Even though it was well past when you closed, he still took the time to explain everything and sell the advantages of the car. I really appreciated his positive energy and laid back attitude. He had a sense of humor and was easy to relate to. He was one of the sole reasons I decided to get the car because I thought he truly deserved it with all the time and dedication. From Justin, to the sales managers, to the finance team, everyone was very nice and accommodating, even at 11:00pm at night. I appreciated that we were not forced a hard sell and that we walked away feeling confident about our decision to lease. We will definitely be back for years to come and recommend Gerald to anyone. Justin is going to be a great asset to your team!

Clayt

27 de oct. de 2016

Great people helping you out. Always the best service. Love the waiting room. Quick service, clean facilities, really enjoyed the restroom also.

mcushing0

27 de oct. de 2016

Was very pleased with the service, they made sure to find the exact car I was looking for even when they didn't have it at their location. Couldn't be happier!

Theodore

26 de oct. de 2016

Our salesperson, Laquan, was great. He knew everything about our vehicle and was VERY patient with my wife. Only down side was the amount of time it took to process all the paper work (about 2 hours after we agreed on a price), but it's about the same as any other dealership.

awilkison93

26 de oct. de 2016

I was beyond happy with my experience here and will definitely recommend this dealership. Staff was very friendly and polite. Eddie did a fantastic job finding the perfect car for everything I wanted.

goedeke

26 de oct. de 2016

True professionals. Quality people. Care about your needs. Treat you like a human being. Free popcorn. Alex, Dani, and Pete were awesome to work with. We have now purchased 3 vehicles from these guys over 4 years and they continue to be fair with us and match anybody in the area

michelelatta58

26 de oct. de 2016

Quite honestly, I was not in the market for a new car. Unfortunately, I didn't have a choice. I was not at all excited to be purchasing a car, especially since I could not get the car I would have (Elantra) liked to have as it was out of my price range. However, Frank did a great job of helping me get the most car that I could get for my money (Accent 4 door). He worked hard on getting the price as low as he possibly could, within my range. So now that I've had my car for a month, I have to say that I am really enjoying it. It's not as large as I wanted, but I am getting accustomed to the fit of it and the feel. And it really does handle nicely. The trunk space is very large and I can get quite a bit in it. And the gas mileage is much better. So I guess Frank really did know my needs afterall!! I was expecting to be shown the car I really wanted, fall in love with it and be told I couldn't have it. Instead Frank very respectfully told me that I would probably not be able to afford that at my comfort level of payments, and he helped me make a better choice. Not at all like the reputation people think of with car salesmen.

carmar0229

25 de oct. de 2016

The process at Gerald Hyundai was good. From the beginning of reaching out via internet. We let Pete know what we were looking for, he gave us insight on the models. Even when we were itching to see the Honda he gave us honest information regarding both vehicles. We felt that Pete was really a voice for us during the process and approval. And we couldnt be happier with our car.

markptaylor3

25 de oct. de 2016

I am a repeat customer and would recommend others buy from them A great experience and a bit like buying a car from friends. They helped me find exactly what I was looking for, let me take my time to test drive and think on it, and gave me a really good deal when I decided to buy.

Thomas

22 de oct. de 2016

Excellent customer service. Very efficient service staff and very informative. Will definitely refer Hyundai to family and friends. Very happy with this location.

Sandra

22 de oct. de 2016

Easy to make an appointment. Friendly staff. Clean fasciitis.Quality work. I think I have covered everything. I will definitely recommend you to my friends.

marcyhafner

22 de oct. de 2016

We couldn't be happier and will return in May when my daughter's lease is up. The location is convenient, the service hours are good, and the staff is excellent.

kaitlinnmiller

21 de oct. de 2016

I came into the dealership looking for a specific vehicle, and Brian was there right away to help me find what I wanted. Buying a car was a big step for me, but at the end of the day, I was thankful to have been set up with the right salesman. He was friendly and informative, and very straightforward, which I liked. I'm happy with my purchase, and my experience with Hyundai was a good one.

aperretta82

21 de oct. de 2016

We came in fairly sure of what we were looking for. LaQuan helped educate us further on the Tucson and took us for a test drive. We didn't know that the options we were looking for would drive the MSRP to the point that it did, but we still chose the high trim and options because of the deal that was presented. We paid more than we planned, but we are happy with the pricing and felt as though we received a substantial discount to help us get the car we wanted.

gajdajams

21 de oct. de 2016

I could have done without the sales pitches on all the warranties especially the cleaning one. The great attitude and non pushyness won us over

Sandra

19 de oct. de 2016

Salesman and Fianance man were very helpful and friendly not pushy did not feel pressured to buy vehicle. Great place to buy a vehicle

Karen

19 de oct. de 2016

Everyone is so friendly and efficient. I had a recall and oil change,I was told it would be an hour and it was.

mainelystones

19 de oct. de 2016

It was a nice experience from start to finish. They worked to find a vehicle that met my needs. They do good follow up as well. I have nothing but positives to say about Gerald.

powervkim4

19 de oct. de 2016

Brian is an asset to your dealership, his patience is impeccable! I would certainly recommend Brian to family and friends. Thank you Brian for going above and beyond to give excellent customer service.

aspicer220

19 de oct. de 2016

Great people ..great deal ask for eddie mangan..he is the best. I have bad credit and they really worked with me. I highly recommend you give them a chance !!!!!!!

mrausch86

18 de oct. de 2016

Pete Mendoza, our sales person, and Dan Mason, our finance manger, could not have been nicer. From the second that Pete emailed me back about my inquiry, to the second we left the dealership, both Pete and Dan showed professionalism, as well as a sense of humor. Both were extremely knowledgeable of the car and the finance options. NEVER did I feel like Pete are Dan were trying to push something on me that I did not want. They were both a joy to work with. My wife has always had her sights set on a Jeep when she gets a new car in a few years, but ever since we left the dealership, she has been talking about how she now wants to look into a Tucson instead. She was trilled with how both of the guys treated her, and were not pushy at all. I never do these reviews, but I felt the need to let as many people as possible know how good Pete and Dan are at their jobs. Everyone has heard horror stories about dealing with car salesman and finance people, but they obviously didn't go to Gerald Hyundai, because honestly, Pete and Dan are the best. I hope they are both there in a few years when we go back to by a Tucson!

mike4155

17 de oct. de 2016

Best lease deals in the area. More than one hundred dollars cheaper per month (same money down) than comparable Nissan vehicle. Ended with a $71/month lease (military plus loyalty rewards) for 2017 car! My wife saw how good the deals were and they helped her get out of her underwater (owed more than it was worth by $3000) Mitsubishi (2014). Total lease payments now less then payments on disappointing Mitsubishi.Gave me lots of info over the phone and then stuck to their word.

Darrall

16 de oct. de 2016

Charlie Ellingson did a great job, very helpful too ! The waiting area you have is more like one you would findin high end dealerships......Mercedes , BMW, Lexus. Great Place.

Bonnie

16 de oct. de 2016

Eddie Mangen was very friendly and professional and answered all of our questions. We felt as though we had an advocate, a new experience in car shopping.

noralene7

16 de oct. de 2016

My experience was very professional I have no complaints. I would do business with you again. I would like to spend a little less time.Otherwise everything else was great.

Theresa

15 de oct. de 2016

Beautiful dealership. Courteous I really loved the waiting area and the free hot beverage bar. Also the phone charging stations were excellent

Debbie

15 de oct. de 2016

Customer service very friendly and knowledgeable. Facility is very clean. I love the coffee and snacks. Employees answered all my questions. I also love the punch card for oil changes

tomcantrell1985

15 de oct. de 2016

My husband and I received top notch service at Gerald Hyundai from Eddie Mangan . I've never purchased a new car before and my experience was fun and positive.

Sharon

14 de oct. de 2016

Very friendly - answered all my questions. Also worked with me to fit the car in my budget. Would go back again and refer friends.

melissa.cansino37

14 de oct. de 2016

Car shopping was made fun and easy for me here. Enjoyed the atmosphere and the cars especially. Definitely recommending this dealer ship to my friends and family!

mmatis86

14 de oct. de 2016

Gerald Hyundai is the highest class auto dealership you can find. The salesman I've done business with, delivered exactly what I asked for, exceeding my expectations. Genci was able to offer great trade-in value and an unbelievable sale price of Sonata 17' SE.I certfity and vouch for Genci & Gerald crew. Will do business again and recommend to friends and family.:)

Carlos

13 de oct. de 2016

Friendliness of staff, Pete M., our salesman was very nice and knowledgeable and patient , the warranty offered offers peace of mind.

Kaitlin

13 de oct. de 2016

Someone was there to greet me right away. They were willing to work with me where I was at with my budget, and helped me find what I wanted. The only problem was that it took way longer than expected and by the end of the process, I was exhausted.

Stella

13 de oct. de 2016

YOU HAVE FRIENDLY SERVICE DEPARTMENT, VERY CLEAN. CAR WAS IN FOR OIL CHANGE AND TIRE ROTATION. CAR WAS DONE WHEN THEY SAID.

nsstueck

13 de oct. de 2016

The salesman was knowledgeable and took time with me. I did not feel rushed or pressured into a decision. He was willing to go back out on the lot numerous times and explain various things to me. I did not find this to be true at other car dealerships.

Diana

12 de oct. de 2016

A friend took my vehicle in for an oil change. She was astouded at your friendliness, efficiency, kindness. She truly left feeling like she received an honest job and well dine.

Tricia

12 de oct. de 2016

I am always welcomed warmly by the staff. They appreciate my business! I feel like I am a family member when I come to have service on my car. I am treated with respect and dignity and that in my book is GREAT!

eyesonjen

12 de oct. de 2016

My experience here was great, I felt very comfortable and really liked how genuinely nice my sales man Daniel Comiskey is. It was not the typical nice I want you to buy a car nice, yes he did want to sell me a car but it was obvious he was truly a nice guy. He was great to work with, and in 4 -5 years when I pass my car over to my son I will be back to Gerald Hyundai to buy my next car and Daniel Comiskey will be my salesman. Thank you for my car, I love it and for having such a great sales man like Daniel.

Michele

11 de oct. de 2016

VERY KIND AND CLEAR EXPLAINING, I have had a wonderful experience every time including a very clear checkpoint inspection. Also, the work takes the time but they don't make you wait for hours and hours

Stephen

11 de oct. de 2016

I like that you guys have good car maintenance coupons that come once in awhile. I need some windshield wipers during my next visit (oil change), so hopefully there will be a coupon for that as well.

bfidlow

11 de oct. de 2016

This is a pain I already posted a review... Now its making me type more words and its pissing me off. First part of the experience that wasn't perfect was the survey! So stop all ready

kims24

11 de oct. de 2016

We had a great experience. Gil was very informative and was a great salesman! Would recommend this dealership to any one looking to buy a vehicle.

ronaldmentzer

11 de oct. de 2016

After completing the purchase of our new car and arriving home, I realized I had left some of the paperwork and spare set of keys at the Dealership. Justin P. actually drove to the town I live in and delivered these items. Great customer service!

mhobbs0

11 de oct. de 2016

Everything was just perfect. I was a little rushed for time, had to go to work. But overall everything was excellent. Brian York was the best. Will do my best to let everyone I know about the service at Hyundai and the friendly sales personnel.

Peter

10 de oct. de 2016

Customer service top notch. Always professional, knowledgeable etc. waiting area always clean. Quality of repairs and service is unmatched. Great great great

Jean

10 de oct. de 2016

Everything was fully explained to me. My visit was just for a 44,000 mile checkup. However, I was advised to have brakes taken care of before winter. I decided to have them done then; no problem, and service got me out of the dealership in a reasonable length of time considering the additional work that had to be done.

tmend

10 de oct. de 2016

Working with Frank Laurenzana and Mike Chino was was a pleasure. They made my car buying experience easy, with no pressure. I knew what I wanted and got a wonderful deal on it. Dan Mason was a pleasure to work with in the finance office, things went smoothly and quickly. I will definitely recommend Gerald Hyundai two friends and family. This was my third car from them and I will keep going back.

Michael

9 de oct. de 2016

Great experience, very happy with the dealership and the customer service I received. I would buy from the dealership again.

Mark

9 de oct. de 2016

Personal service, attention, and informed advice in helping choose the right new vehicle. Also, did a very good job showing the features of the new car I bought

Katherine

9 de oct. de 2016

Gil Nathan was very helpful and knowledgeable about the car I was interested in and ended up purchasing. He took the time to answer all of my questions.

djphipps

8 de oct. de 2016

The best dealership I have ever purchased a vehicle from. Will definitely purchase from Gerald again. My daughter and wife are very happy with their cars

Mark

7 de oct. de 2016

Good and fast service. Pete was very attentive to what I needed. Inventory was abundant. Very happy with the vehicle I purchased.

Melissa

7 de oct. de 2016

Pete, Danny, Alex, and Mike are the best!!! They explain everything thoroughly so there are never any surprises when you go through all the paperwork

Rod

7 de oct. de 2016

Great Service department!!! Timely, efficient, prompt, professional. They provide updates and keep you informed if an unexpected situation occurs. Thanks Arthur, Sarah & Cody

dcmsben

7 de oct. de 2016

Pete Mendoza was great to work with. very professional would recommend to friends and family. Will return for preventive maintenance. Great great great great great great great great

nvme4life220

6 de oct. de 2016

Everyone in that dealership was wonderful will definitely return great place to buy a car from. My family and friends will be buying cars from here from Gerald.

treacy4

6 de oct. de 2016

We have purchased two vehicles from Gerald and had great experience from walking in the door to the end both times! Our salesman, Justin, was friendly, knowledgeable and respected our price range. It was a painless process.

schaef23

5 de oct. de 2016

My wife and I came in around 7:30 on a week night took a test drive. We decided on purchasing a car from Gil. He took his time and explained all the features of the car. Never did we feel rushed even though the dealership closed at 9:00pm he stayed well after close. We really appreciate his attention to detail.

luciamcdermott70

2 de oct. de 2016

From the moment i walked ib the door to the moment i left everyone was professional and curteous. I will definately return if in ever in need of another vehicle..

Robert

1 de oct. de 2016

The sales person, Justin Polzin, is very personable and knowledgeable about the vehicle and the sales manager, Mike Chino, was straight forward and respectful in negotiating and following through with his promises

ennis4

1 de oct. de 2016

Everyone was great. We had a good experience and I love my new Hyundai Santa Fe. I would definitely recommend dealership to my friends. Frank and Dany were very helpful and fantastic!

Arvid

30 de sep. de 2016

Fast service, nice waiting room, friendly and courteous people. I got in and out fast, almost as fast as one of those fast oil change places.

Nancy

29 de sep. de 2016

The sales rep. was nice, friendly, extremely knowledgeable, easy to talk with, and did not rush me into a decision.

jjkteacher103

29 de sep. de 2016

The sales team was great. Dan Mason was exceptionally professional and listened to our needs. Dan went above and beyond our expectations. He was efficient and humorous to make us feel comfortable.

jrkonny

29 de sep. de 2016

I was able to get the car I wanted at a fair price. The experience was made better because of a professional and friendly staff.

Mindy

28 de sep. de 2016

My salesman Pete was very nice & very patient while I took time trying to decide what I wanted to purchase

lilred1230

28 de sep. de 2016

By far the best customer service I have received . I went to many dealers and was not happy with my experience , until I found this place! I love that they even gave me full tank of gas before leaving. They made sure I was happy .

Michele

27 de sep. de 2016

Frank was very upfront and honest with me. He knew my budget and did everything he could to stay within it. He answered all my questions and made sure I got the best deal that I could. Your finance manager is very helpful and and worked hard to get me the lowest possible financing rate. Over all I am very happy with the way I was treated.I drove quite a ways to get to this dealer as it had must better ratings than the one close to my house. I was not disappointed.

Perry

27 de sep. de 2016

Gil was very nice and very informative. Would definitely ask for him again. Would recommend Gil and dealership to anyone looking to buy a vehicle.

korirentas

27 de sep. de 2016

Thank you both making car buying an enjoyable experience! I love my new car, and have you both to thank! Will be back to visit soon!

Mary

26 de sep. de 2016

Curtious staff. Helped me find what I wanted. Frank was a pleasure to work with. I would most definitely return for future purchases.

Terry

26 de sep. de 2016

I was very pleased with the courtesy and efficiency of your service of my Genesis. Thanks for as good an experience anyone could expect with a service/repair visit.

Bethanne

25 de sep. de 2016

Staff was welcoming and friendly. Facilities were clean and had a nice seating area. I would definitely refer a friend to this location.

carolinelena25

25 de sep. de 2016

Had a great experience with each part of the team everyone was very well knowledged at what they were explaining through the process of buying my new vehicle I also appreciated the snacks coffee seating area to wait for your car they have always been very fair each time I have bought with Gerald Frank really works hard at making sure you're well taken care of and what you need as far as the car accessories price payment even down the color of car I find Frank to be very patient

Deanna

24 de sep. de 2016

Pleasant , nice comfortable waiting area, did not take long, efficient service process, reasonable pricing, very friendly staff, great hours of operation.

jonlemon211

24 de sep. de 2016

Thank you for the great car and most of all thanks guys for working with me. We really like the car, cant wait to see the new models to come out in a couple years Jon

Barry

22 de sep. de 2016

Frank, he was prepared and organized. He handled other customers while he was working with us and if I wasn't in sales I probably wouldn't have noticed. Very smooth. He made our experience.

Mark

21 de sep. de 2016

My service appointment was scheduled at a time convenient to me. I was greeted by the Arthur who was expecting me. The service team kept me informed about my vehicle during my service visit. Chargeable work was explained in detail. The work was professional and exceeded my expectations. My car was returned to me washed in a timely manner. I enjoyed the waiting room since I was able to get some work done. And, thanks for the coffee.

Susan

20 de sep. de 2016

Great service clean bright dealer. Beautiful waiting are. Spot for kids wifi access for work. Never had a problem with any division in this dealer group. 2nd car different line all were great.

Bruce

20 de sep. de 2016

THE COFFEE WAS GOOD AND THE TIME SHORT. THE CARWASH WAS NOT VERY GOOD. THE PEOPLE WERE NICE TO ME.

debra67

20 de sep. de 2016

excellent service not pushy just very helpful would definitely come back again. everyone was friendly and i didn't feel pressured into buying something that was not in my price range

eddieiljazi

20 de sep. de 2016

Genci great car sales man never pushy. Answers any question that you have. They even offer you Starbucks coffee That alone makes it worth to just look around. You'll leave happy.

rubenrg5

20 de sep. de 2016

It was nice to have someone listen to my needs and present realistic options. Dan did a great job with helping me out while keeping Hyundai in mind

empirearabs26

20 de sep. de 2016

Very nice dealership. The customer service is stellar. Very happy with the vechicle. I feel comfortable with the amazing warranties. There is a lot to off at this dealer. I didn't feel like I was pressured or coursed into buying my car. I will definitely be recommending people to your dealer

adisen74

20 de sep. de 2016

my whole experience at Gerald Hyundai was amazing, Dan Comiskey and Dan Mason were truly kind to my wife and I and were very professional throughout this whole process. Thank you again!

tguyton70

20 de sep. de 2016

Brian and staff did a great job making us feel comfortable at the dealership. He is not only professional and knows what he's talking about but also very personable. I would definitely buy my next car here.

gaylplatt

20 de sep. de 2016

Everyone at the dealership was professional, respectful and helpful. I didn't buy any of the additional products related to financing etc. since I don't believe they are a good deal for me. I am leasing for the first time and so far am satisfied with that. I like the car alot.

John

18 de sep. de 2016

Friendly service, the sales staff met me as I walked in the dealership. He was able to find the car that exactly fit my needs.

smcleme

18 de sep. de 2016

Worst costumer service ever. Only worried about making a sale and not worried about customers situation. Mike Chino lied to me twice but I did not call him out on it because I was happy with the price on my new car. However its a shame that an uneducated borrower could get ripped off just by trusting them. They are not looking out for the customer only their pockets

Marjorie

17 de sep. de 2016

Fast & friendly service w/o an appointment! Great facility! Starbucks coffee machine & complimentary snacks. Very clean restrooms! Relaxed waiting area & spacious too.

Sandra

16 de sep. de 2016

people were great, provided a loaner when my car was not ready on time, when dissatisfied with repairs they worked with me

James

15 de sep. de 2016

Wonderful reception waiting room, and all the goodies....coffee and rolls even. The service was right on time as stated, Charlie explained everything to us, and we appreciated the car wash, as usual. We will go no where else.

Jason

14 de sep. de 2016

People were polite. And quick with the process. The price beat other dealerships. Would consider buying from there again if I need another car.

Aurora98

14 de sep. de 2016

THIS GUY MIKE VETO NEEDS TO LEARN HOW TO SPEAK TO PEOPLE, TREATED MY HUSBAND AND I LIKE CRAP LOOKED DOWN ON US HE ASKED IF HAD MONEY DOWN SAID NO TRADE IN HE DIDN'T EVEN LOOK AT THE CAR AND OR DIDN'T US ANYTHING OFF THE CAR ALL HE WAS CONCERENED WAS TO PULL CREDIT AND APPLICATION , HE KEPT GOING ON AND ON ABOUT THE DOWN PAYMENT HE ASKED 5 TIMES IF I HAD MONEY DOWN TOLD HIM I WOULD LIKE TO SEE A CAR AND TEST A CAR OUT FIRST HE EGNORED ME, THEN MY HUSBAND SAID LETS GO HE TOLD THE SALESMAN OFF SAID TO THE SALESMAN THAT I TOLD HIM SEVERAL TIMES I HAVE A TRADE IN NO MONEY DOWN SALESMAN MIKE VETO STATES HE WASN'T FINISHED MY HUSBAND SAID YES WE ARE HE SAID WELL I AM TALKING TO YOUR WIFE NOT YOU I WALKED OUT AS WELL RIGHT BEHIND MY HUSBAND HE WAS A ROYAL JERK SO WE WENT TO NAPLETON HYAUNDAI AND I HAD A BETTER EXPERIENCE GOT A BRAND NEW CAR AND THEY TOOK MY OLD CAR IS WHAT I WANTED THEY DIDN'T JUDGE ME THEY UNDERSTOOD WHAT THE SALESMAN MIKE VETO DID TO US. SO A BAD SALESMAN TO A GREAT SALESMAN WHO LISTENED TO ME AND KNEW WHAT I WANTED AND I WILL NEVER GO BACK THERE AGAIN TO GERALD HYAUNDAI IN NORTH AURORA IL BECAUSE OF MIKE VETO NEEDS TO HAVE A FUNNY PERSONALITY AS WELL, AND NEEDS PEOPLE SKILLS ( WASN'T EVEN ABLE TO LOOK AROUND TO SEE WHAT CAR I WANTED ALL HE CARED ABOUT IS PULLING CREDIT AND APPLICATION ONLY)

kynnadeeeuman

14 de sep. de 2016

I had a great experience at Gerald Hyundai. I was greeted almost immediately and was showed exactly what I was looking for. My salesman was honest and I really felt like I could trust him.

kodi1644

13 de sep. de 2016

I am satisfied with my new car. Long overdue as mine was 12 years old but still looking excellent & working perfectly. Thank you Mike Veto.

jokerhu

13 de sep. de 2016

Nice guy, Justin, but so inexperienced he shouldn't have been doing a sale solo. How could a manager be comfortable with putting him on the floor alone? There was so much jumping up and "checking with my manager", which took too long. Thankfully, WE knew not to sign a sales contract with NO FIGURES ON IT !!!! (The manager was busy, and it would save time if we signed and had the mgr fill in figures when he wasn't busy !!!!!) This IS NOT Justin's fault, it signifies NO training from the dealership. Where is your training program ??? This is all the fault of management, here.

moe_alkhatib

12 de sep. de 2016

Great expreience with great team. Excellent customer service and very professional. Well recommended. Bryan, Nick, and Dan did a great job to find me the right car. Best car buying experience with first Hyundai purchase

Mary Alice

11 de sep. de 2016

The representative was very good. He informed me of additional needs for my car and got my ok. My car was washed. The waiting room is divided in pods conducive to watching tv or working

Georgianna

10 de sep. de 2016

Prompt attention to all details. Clean and relaxing waiting area. Friendly service technitions and sales associates. Answered all my questions

petti0

10 de sep. de 2016

Internet Sales Process went very well. I was able to discuss options and request a vehicle with exactly what I wanted. Vehicle was ready and waiting for me when I arrived.

dlmoore57

10 de sep. de 2016

We had a warm welcome from Gilbert when we first drove in. We were only looking when we decided to drive to Aurora to look at cars. We new we wanted a SUV but not sure what size. The Black Tucson was the first car we noticed up front and it caught our eye. Our main concern in determining a vehicle to purchase was if my walker would fit easily in the rear of the vehicle. We were afraid that the smaller SUV would not be wide enough, but to our surprise the walker fit perfectly in the rear of the Tucson. That sold us and with its excellent warranty and helpful staff we went ahead and purchased that vehicle that night.

dorlynns

10 de sep. de 2016

I had a wonderful experience at the Gerald Hyundai North Aurora Illinois dealership. My salesman, Gilbert, took an extremely low-pressure approach, answering all my questions and taking me on a test drive. He went over every detail I asked about, and did not pressure me to purchase any add-ons I was not interested in. I would consider doing business with them again if there comes a need to do so.

michael.lamb.1964

9 de sep. de 2016

I always dread the buying experience of a new car. Pete made it as painless as possible. He was very professional in how he presented everything, and when buying another car i would definitely give Gerald Hyundai another opportunity to earn my business.

Tiffany

8 de sep. de 2016

Very friendly staff, great location, very clean facility. As a first car purchase on my own, Brian was easy to work with answering all my questions honestly

ajgibson4

8 de sep. de 2016

I would highly recommend Gerald Hyundai. Eddie Mangan really took care of us and answered all of our questions. He listened to what options we wanted and helped us find the right car for our family. He was very personable and considerate. I look forward to working with him again!

cherryjbc

8 de sep. de 2016

Everyone was very knowledgeable friendly and accommodating . They were thorough and eager to meet my needs. The dealership was very clean and all employees were friendly and helpful.

alexisnicholsphotography

8 de sep. de 2016

The team here worked with me on an online order and I had other dealerships offer me the same price. But I decided that their team was so friendly, didn't get pushy and had my car and color in stock that day, I decided to go out of my way (pass another dealership on the way And go to these wonderful guys.

gfrogs101

8 de sep. de 2016

He knew what I wanted and continued to search for me until he found exactly what I was looking for. So happy I waited for the perfect car for me!

Sandra

6 de sep. de 2016

My salesman LaQuan. He has such a great personality and made us feel welcome and valued. He was very patient. The rest of the staff is awesome too! I felt like I got a good deal and I love my new car. It's the best car dealership purchasing experience I've had in a long time. Thank you so much!

Morgan

6 de sep. de 2016

Genci was very helpful! It was fast and easy to purchase my new vehicle. Felt comfortable the whole time. Everything was as I expected. I went with the intentions of getting a car and left with a car! Thanks again!

Selena

4 de sep. de 2016

What I liked about my experience is how kind, genuine, and helpful Eddie Mangan was while assisting me on purchasing a new vehicle.

Justin

3 de sep. de 2016

Very reasonable sales staff, willing to make a deal. Walked us through a few models and helped make the deal for the one I wanted a reality. My family has bought 7 cars from this dealership and they never disappoint!

Donna

3 de sep. de 2016

While customer service etiquette is very important, being in a friendly and clean atmosphere makes it a even greater experience as well.

mhindel

2 de sep. de 2016

Overall a good experience. Had no issues with customer service and the reps and they provided as much information as I needed. Would recommend to family and friends and if I buy another Hyundai it will be from here.

Will_B

31 de ago. de 2016

Update 8/31/2016--I was contacted by Nick Smiley, General Manager of Gerald Hyundai. He apologized for the poor service that I was provided and is offering to take care of an upcoming service that I will need performed on my vehicle. Considering all of the positive prior experiences, I have had at Gerald Hyundai, I will go back and give them another shot. Nick Smiley also provided me his cell phone number if I have any concerns in the future.8/24/2016I have recommended Gerald Hyundai to many friends and family over the years. Unfortunately, this will NEVER happen again. I have an engine repair that needs to be completed which was already diagnosed by another Hyundai Dealership however they did not have any availability to complete the repair for 2 weeks (repair is under 100k mile warranty). I called Gerald Hyundai last week and explained the situation and they said that they could take care of the service today. They said that they would need to confirm the diagnosis (I would have to wait about an hour-which I agreed to), and then they would take care of the repair and have a loaner vehicle for me. I woke up early today to drive 50+ miles to Gerald Hyundai for service and when I get there, no loaner car and they wanted to charge me another $80 to diagnose the issue which has already been identified. I had the name of the representative who I spoke to by phone but the service manager said he could not honor what his representative told me by phone and he would address the issue with her. The service manager offered to call Enterprise for me at my expense. I called Hyundai Corporate Customer Service while at the dealership. They filed a complaint but there was nothing that they can do because the dealership is independently owned. They said they would have the general manager follow up with me. I wasted more than 3.5 hours this morning, drove an extra 100 miles today, all for nothing. This is my 3rd new Hyundai vehicle that I have purchased but I guess I may have to rethink my next purchase. If I purchase another Hyundai, it will not be from Gerald Hyundai. For those of you asking why I would consider driving to a Hyundai Dealership that is more than 50 miles away, I have had poor experiences at other dealerships however I had great service in the past at Gerald Hyundai. The service department has gone down hill since Adam left.

Christine

31 de ago. de 2016

Your staff was very accommodating and on top of my vehicle's issues. They immediately knew what the problem was and fit me into their service schedule despite me not having an appointment. I was in and out in a reasonable timeframe.

Lizhornbeck

29 de ago. de 2016

Frank went way out of his way!! I will buy all my cars from him: they can get any used car! I'm disabled and require a left gas pedal installed to drive. Gerald paid for it and frank took it to get installed!!

Beth

28 de ago. de 2016

Being treated in a professional manner and the helpfulness of the sales person, Dan comiskey. Very clean facilities and supportive managers.?

Patrick

28 de ago. de 2016

I was impressed with Edgar greeting and assisting me as soon as pulled in as this was my first oil change and service visit after buying my first Hyundai.

gdrendel

27 de ago. de 2016

We had never visited Gerald Hyundai before. The salesperson was knowledgeable, friendly, and helpful. The quality of the personnel and the facility exceeds any we have ever experienced. We will recommend this dealership.

postman527

27 de ago. de 2016

Frank L. was AWESOME. He knew our budget, didn't haggle options and such, had the finance guy work his magic to get our monthly payment within a FEW DOLLARS! Absolutely fantastic. Frank is the man you want to see, and NO, I get NO commission from this review! :)

Marcia

26 de ago. de 2016

Very efficient and nice people to deal with very nice facility waiting area very nice and easy to make appointment

valeruca76

26 de ago. de 2016

Since my first car I bought at Gerald Hyundai it has been a great experience for my family and I. The staff is magnificent and is always willing to help everyone.

Patricia

25 de ago. de 2016

Everyone from our sales associate, Genci, to the General Sales Manager, Mike were upfront, professional and worked diligently to gain our trust and our business

bordens

24 de ago. de 2016

IT was a great buying experience. Great service and great car. I would recommend this dealership, car and salesperson . We are very satisfied with the service and our car

Will_B_87

24 de ago. de 2016

Update 8/31/2016--I was contacted by Nick Smiley, General Manager of Gerald Hyundai. He apologized for the poor service that I was provided and is offering to take care of an upcoming service that I will need performed on my vehicle. Considering all of the positive prior experiences, I have had at Gerald Hyundai, I will go back and give them another shot. Nick Smiley also provided me his cell phone number if I have any concerns in the future.8/24/2016--I have recommended Gerald Hyundai to many friends and family over the years. Unfortunately, this will NEVER happen again. I have an engine repair that needs to be completed which was already diagnosed by another Hyundai Dealership however they did not have any availability to complete the repair for 2 weeks (repair is under 100k mile warranty). I called Gerald Hyundai last week and explained the situation and they said that they could take care of the service today. They said that they would need to confirm the diagnosis (I would have to wait about an hour-which I agreed to), and then they would take care of the repair and have a loaner vehicle for me. I woke up early today to drive 50+ miles to Gerald Hyundai for service and when I get there, no loaner car and they wanted to charge me another $80 to diagnose the issue which has already been identified. I had the name of the representative who I spoke to by phone but the service manager said he could not honor what his representative told me by phone and he would address the issue with her. The service manager offered to call Enterprise for me at my expense. I called Hyundai Corporate Customer Service while at the dealership. They filed a complaint but there was nothing that they can do because the dealership is independently owned. They said they would have the general manager follow up with me. I wasted more than 3.5 hours this morning, drove an extra 100 miles today, all for nothing. This is my 3rd new Hyundai vehicle that I have purchased but I guess I may have to rethink my next purchase. If I purchase another Hyundai, it will not be from Gerald Hyundai. For those of you asking why I would consider driving to a Hyundai Dealership that is more than 50 miles away, I have had poor experiences at other dealerships however I had great service in the past at Gerald Hyundai. The service department has gone down hill since Adam left.

grw1952

24 de ago. de 2016

Gil was very helpful in making the right selection for us. We have been very pleased with the vehicle so far. Great ride and very comfortable.

jrod9425

24 de ago. de 2016

They were very helpful, professional, and considerate of what I wanted. I got something I could be proud of thanks to them. I can see myself with this car till the end.

Robert

24 de ago. de 2016

No pressure. Paul mendoza did not want to sell a car to me that he believed I didnt like. Worked for the sale

Kristin

24 de ago. de 2016

The buying process was very easy. Very friendly and helpful service. We would definitely recommend buying or leasing from Hyundai

Will_B

24 de ago. de 2016

I have recommended Gerald Hyundai to many friends and family over the years. Unfortunately, this will NEVER happen again. I have an engine repair that needs to be completed which was already diagnosed by another Hyundai Dealership however they did not have any availability to complete the repair for 2 weeks (repair is under 100k mile warranty). I called Gerald Hyundai last week and explained the situation and they said that they could take care of the service today. They said that they would need to confirm the diagnosis (I would have to wait about an hour-which I agreed to), and then they would take care of the repair and have a loaner vehicle for me. I woke up early today to drive 50+ miles to Gerald Hyundai for service and when I get there, no loaner car and they wanted to charge me another $80 to diagnose the issue which has already been identified. I had the name of the representative who I spoke to by phone but the service manager said he could not honor what his representative told me by phone and he would address the issue with her. The service manager offered to call Enterprise for me at my expense. I called Hyundai Corporate Customer Service while at the dealership. They filed a complaint but there was nothing that they can do because the dealership is independently owned. They said they would have the general manager follow up with me. I wasted more than 3.5 hours this morning, drove an extra 100 miles today, all for nothing. This is my 3rd new Hyundai vehicle that I have purchased but I guess I may have to rethink my next purchase. If I purchase another Hyundai, it will not be from Gerald Hyundai. For those of you asking why I would consider driving to a Hyundai Dealership that is more than 50 miles away, I have had poor experiences at other dealerships however I had great service in the past at Gerald Hyundai. The service department has gone down hill since Adam left.

George

24 de ago. de 2016

it was a great experience, very clean facilities. The people were very nice, i'm glad i have purchased car from here.

Christopher

24 de ago. de 2016

Fast, courteous and professional. No pressure to upgrade services. I was able to get in at the time I was scheduled and my car was ready in a very reasonable time with a car wash to boot.

garyrmiller703

24 de ago. de 2016

i was very happy with the customer service from brian york. he showed me the basic of car controls and he even took some wax out and waxed my car hood

roselady82

23 de ago. de 2016

Service was great and Eddie is doing great... Very affordable prices for new cars but I was very anxious because I was not able to change my mind after already purchasing the cars.

rbelmore0

23 de ago. de 2016

If you're considering a Hyundai, and you should be, don't bother going anywhere else. These guys are the best. Eddie made the entire process fun and enjoyable. He has a bright future ahead of him.

wes9874

23 de ago. de 2016

I always feel like family when I walk in. It's a great place. I feel like Frank really cares about me and my budget and kept that in mind. Thus is the main reason I came back. Also The finance guy was very kind.

christine228

23 de ago. de 2016

Gil was such a wonderful salesman. I came in on a Saturday and decided not to buy the vehicle then. However, I came back on a Wednesday evening and called Gil to see if he was working that evening. He was already off for the day, but went out of his way to meet me at the dealership to talk numbers. GREAT customer service!

lkassaros

23 de ago. de 2016

The team at Gerald Hyundai Naperville, Nick Smiley and sales team is integrity driven , do what's right for you dealership! I highly recommend them for a easy, no nonsense experience. L Kassaros

Martha

23 de ago. de 2016

Made you feel welcome and answered all our questions. The staff catered to all our needs from beginning to end. We were given bottled water to drink during the long process of determining the value of our trade and our final monthly payment.

Lora

22 de ago. de 2016

Sales Team was excellent easy and simple no pressure and very informative. Spoke very knowable of vehicle and gave very good details . Also felt very confident we received the best car for our range.

seayhello

20 de ago. de 2016

My salesman Brian York was very profession, courteous and knowledgeable. I love that the service department offers a loaner car for service when I had my remote start installed. Sara in service was also very knowledgeable about the remote start and answered all my questions. Frank also helped me when Brian was out. He also answered all my questions and I did not feel rushed. It was a great experience.

jsalisb

20 de ago. de 2016

I loved my visit at Gerald Hyundai. I was able to work with both familiar and new faces. I am 100% pleased with my experience not only during my visit but also to this day. Thank you to those who helped make my brand new car possible.

Jonathan

20 de ago. de 2016

Your people seem to really care, Great selection of cars New & Used. Your staff really worked to get me the best deal. Thank you

Roberta

20 de ago. de 2016

Friendly, quick service. Clean waiting room, free coffee or tea and snacks. Plenty of places to sit, either in front of the large screen tv, or at tables with free wifi.

Brian

19 de ago. de 2016

Friendly knowledgeable staff, easy to do business with would recommend to family and friends. Team was there to help answer any questions I had.

Cynthia

19 de ago. de 2016

Sales associates spent a lot of time with me working working numbers and getting me where I wanted to be.

Michael

18 de ago. de 2016

Very friendly staff! Made my wife and I feel welcome. Took the stress out of buying a car! We will definitely tell our friends about our experience!

cdudek29

17 de ago. de 2016

Everyone is so nice. Brian York was not pushy at all. This is why we came back to buy from him. Love the Sana Fe and the price.

jolukdu75

17 de ago. de 2016

Definitely a must go to dealership. They were very helpful, professional, honest, and transparent. Don't waste your time going to other dealers to get slyly scammed and/or have your time wasted. Go to Gerald Hyundai and save yourself the stress and headache, so that you are able to walk away from the dealership feeling good and not sick to your stomach.

Amy

17 de ago. de 2016

Our salesman, Eddie Mangan was outstanding. He listened to what we wanted in a car and he delivered. We was very personable and friendly. I will definitely recommend him to my friends. He was a pleasure to work with.

alandee510

16 de ago. de 2016

This is a first rate facility. From the friendly and knowledgeable staff to the spacious showroom and waiting areas you will be impressed with all aspects of this organization.

globaleric12

16 de ago. de 2016

Good selection of vehicles great service, pleasant experience and fair price and good service options. Sales person was low pressure and really understood what we ere looking for

Robert

16 de ago. de 2016

This was our second time purchasing a vehicle from Gerald Hyundai and we will continue to come back. Everyone is always extremely professional and pleasant. Eddie Mangan was my sales consultant and I can't say enough about how wonderful he is to work with. He was knowledgeable about all the models, patient and fun to work with. I have already passed his business card on to prospective clients. Mike and Dan are also terrific!!

Sharon

16 de ago. de 2016

Everyone at the dealership is professional and courteous. Service department personnel very attentive and available to discuss any questions. Recent remodeling of the waiting area is a great improvement.

Andrew

15 de ago. de 2016

Great salesperson. Frank Laurenzana was extremely helpful and went out of his way to get me a great deal. I have purchased 4 cars from Frank in 5 years.

Gary

14 de ago. de 2016

good customer service the sales dept knows there cars. very nice waiting area with free water coffee and snacks. go check this dealer

mflaiz

12 de ago. de 2016

I would highly recommend checking out Gerald Hyundai if you are interested in looking for a new car. Best True Car price of all the dealers I researched. Sales staff very friendly and knowledgeable.

Benita

12 de ago. de 2016

I came in for an unscheduled visit and got my car serviced. The price was reasonable and I was satisfied.

Beatrice

12 de ago. de 2016

Service advisors get you checked in quickly and are great about stopping in to the waiting area to keep you posted on the status of your service!

joshcostilow

11 de ago. de 2016

Dealership and LaQuan was good to work with...Everyone was very professional and very helpful in getting us what we needed. We started off with looking at a Tuscon but based on our needs were recommended to the model we purchased.

thevijus

11 de ago. de 2016

Please review comments on previous page. Great Service. Great People Great waiting area Great Product Knowledge No hassle purchase experience Good Coffee to keep your customers Awake! Go Gerald!!

gmann48

11 de ago. de 2016

Nice people...got the job done in timely fashion. I like the car at this point and look forward to many, many, many, many miles!

Lori

10 de ago. de 2016

Our salesman, Brian York was an absolute pleasure to do business with. He was polite, courteous, well informed and addressed all of our concerns.

ea.mayton

9 de ago. de 2016

I appreciate that the employees who helped me tried to make this experience as painless as possible, and made sure the car fit me and my personal needs

jbanderson0925

9 de ago. de 2016

I bought my first new car at Gerald Hyundai and had a great time doing it. I was worried going into buying a new car with the reputation of dealers, but found Gerald Hyundai to be professional and courteous, and truly helpful in finding the right car at the right price.

Ellen

8 de ago. de 2016

Service staff was very friendly and helpful. Very nice waiting room complete with snacks too. It was a clean and comfortable place to wait.

Patrick

8 de ago. de 2016

We enjoyed working with our sales representative, Pete. He helped us find the perfect car without any pressure and worked with us to achieve our price point.

kresz

7 de ago. de 2016

Love my new car. Started looking at the chevy equinox and decide to research warranties. Hyundai blows everyone out of the water. Bragging to everyone about Hyundai and Gerald Hyundai.

Jayson

7 de ago. de 2016

Quick and easy service , every one was extremely friendly and very helpful . Thank your for all your help .

vanderp0

5 de ago. de 2016

Pete Mendoza responded quickly to email inquiries and was extremely knowledgeable and courteous throughout the purchasing process. We had a terrific experience with Pete. Finance guy was great too. The manager was not as friendly.

Tiffany

5 de ago. de 2016

The service department was very engaging and looked to find ways to make sure that my vehicle service was completed.

Blanca

5 de ago. de 2016

Super professional , informed me a lot about the vehicle I was purchasing and worked hard to get me the best deal possible !

pjyoung76

4 de ago. de 2016

My last car purchase prior to this was at Gerald Nissan in Naperville. I recall it going quickly, smoothly and pain-free then, so I was happy to give Gerald Hyundai a chance when I was in the market again. I was confident that I would get a great deal on the car I wanted and they did not let me down. LaQuan couldn't have been more friendly and easy to work with. I also ran into manager Eddie who I had dealt with years ago when he was at the Naperville Nissan dealership. Anyway, long story short - you're sure to feel welcomed and treated like a king or queen here. And most importantly, you're probably going to get a terrific deal.

heather.mathis

4 de ago. de 2016

I truly enjoyed working with Gil Nathan. He was very pleasant, helpful, informative and not pushy. Dan Mason in financing was great working with us and giving us a fantastic deal on a fantastic vehicle.

rwk1

4 de ago. de 2016

I walked into the dealership with interest to test drive a couple of cars. I ended up purchasing a Veloster with a manual transmission that day for a great price. Two days later, I realized the manual transmission was more work than I wanted and asked for their help to get me into an automatic. They listened and put to together a fair trade-in and purchase of car number 2. The experience was the best of my 40 years of car purchases.

Charles

4 de ago. de 2016

Waiting room conditions; Not small and dumpy like many. Makes time go a little faster. Polite and in process customer service rep.

Karenl3

2 de ago. de 2016

Pete did an excellent job assisting my husband and I while looking for a car for our daughter. It was important to get to the right price for her as well as the right car to meet her needs.

greiffn

2 de ago. de 2016

The buying experience was about what I expected, except the car was delivered with no carpeted floor mats (included on MSRP sticker) and no chip for the Navigation screen. What really bothers me is Gerald's add-ons, in particular a $200 charge for locking wheel nuts when the MSRP invoice already showed a $55 fee for the same item. Really? How do you justify this?

Ricardo

2 de ago. de 2016

Although I had to bring in vehicle due to same problem twice in one month, the experience was still pleasant because of the friendly and concerned service staff members at Gerald Hyundai.

Carrie

2 de ago. de 2016

We really liked that we didn't feel pressured into making a decision the first time I walked into the dealership. Everyone was very friendly and helpful.

Peter

1 de ago. de 2016

People at Gerald are great to work with. Sales person helped form our decision with options and ideas. Finance guy was great - he had many ideas, friendly.

Anthony

1 de ago. de 2016

Finance team went above and beyond to find the best rate on a loan. I would highly recommend them to anyone.

Melissa

31 de jul. de 2016

Terrific staff from sales to administration, no pressure great facility and good selection of after care products. Highly professional and low key sales pitch

donadams615

30 de jul. de 2016

Gil was very easy to work with and listened to what I was looking for. He was able to come up with solutions to my request.

switzerjl

29 de jul. de 2016

Purchasing a new or used car can be a good or bad experience even if you know just what your looking for. It becomes much easier when the people your dealing with are friendly and knowledgeable. Also when the selection, offers and warranties make the Hyundai very appealing.

anowaktransport

29 de jul. de 2016

This's my third car bought in Gerald. I will back here again for my next car. Everyone here is a professional and I don't fill any pressure.

Gregory

28 de jul. de 2016

I have been going to this dealership for many years now and have never had an issue. Everyone is friendly and the mechanics always do their best to get things done as soon as possible.

legare

27 de jul. de 2016

Gil was very helpful in the whole process. His follow up was spot on and he addressed all concerns. This is the Fifth car we have purchased with Gil helping every step of the way.

schmid

27 de jul. de 2016

I had an enjoyable time leasing my Genesis. Was planning on buying a used one, and ended up leasing a new one. They stayed well past closing to finish the transaction, and were fair on the trade-in.

Sabrina

27 de jul. de 2016

Quick and easy, they explained everything. They got the car in at the last minute. Will take the car back when needed.

Michael

26 de jul. de 2016

No surprises. Great salesperson, very informative. Would definitely recommend a friend. Best warranties in the business and lifetime warranty on drivetrain a big plus.

Elizabeth

26 de jul. de 2016

I appreciate that I was able to receive a good deal that fits my budget and lifestyle. I needed a good affordable trustworthy car that is not filled with pointless bells and whistles and I got that.

xoxosteffiexoxox

25 de jul. de 2016

Laquan and dany r amazing people loved working with them to buy my car! They are very nice people not pushy and very informative. I bought my first elantra from them from dany and he did my financing for my second elantra we all had a good time with this purchase they understood my needs of the vehicle and we got everything done in a very reasonable time

candiland28

24 de jul. de 2016

Gerald Hyundai helped me find the perfect car for me. They were informative and helped me get a price I could afford. Everyone I worked with was extremely friendly.

Heather

24 de jul. de 2016

Gill and Dan we both very nice and down to earth. Gill was very helpful in getting us the best possible deal on my new Tucson.

andrew.schweik

23 de jul. de 2016

Overall, a great experience and I enjoyed working with the overall team. I was able to begin the shopping process and complete in a matter of 3 days. Typically, I have shopped over several months. Please see previous comments and responses.

krystal.vogt

23 de jul. de 2016

Brenden was very friendly and helpful from the moment I walked in. He explained all the features of the vehicle and helped get everything set up. I love my new Santa Fe Sport!

rpendry

23 de jul. de 2016

My experience was very good with Mike and the rest of the team. I am currently happy with the vehicle. I have not owned a a hyundai but so far so good.

n.otepka

23 de jul. de 2016

Very helpful and informative through the whole process. Thanks for getting me into a great car. A+ service! Definatley will reccomend the Genci and Gerald Hyundai.

hllywood_33

23 de jul. de 2016

Awesome experience, met all my needs For a new vehicle. Always very comfortable when I would ask (about or for) anything during my negotiations for my new Santa Fe. I will recommend Gerald Hyundia to others , "Two Thumbs Up"" from me! Christopher Heier 2017 Santa Fe Ultimate Limiited

William

23 de jul. de 2016

Personal care and concern for you and your vehicle. Family friendly atmosphere, outstanding waiting area, and the service advisory staff, are on point, attentive, and treat you as family.

Cesaer

23 de jul. de 2016

The waiting room was nice with the complimentary snacks, bottle water, and starbucks. It was a great service with clean facilities.

Judy

23 de jul. de 2016

They have a great waiting area. Give a time on how long the service will take . Keep you updated

robert

21 de jul. de 2016

I was searching for a Hyundai certified (2013 Hyundai Accent 5DR HB Auto GS Hatchback) for my son to purchase. After doing some internet searches, one came up for sale by Gerald Hyundai of North Aurora, IL. I read the Carfax report & liked the miles & that it was listed as Hyundai certified. I hit the get Geralds E-Price button and received an instant email back from Brenden Hurd, sales consultant. About an hour before we were ready to leave to see this car, Brenden called and described an issue with the front bumper. Brenden explained the situation clearly to us and provided pictures of the issue. We worked with him to have this issue resolved prior to leaving to go to the Geralds Hyundai. Brenden was responsive and provided all the help we needed to set up a visit to test drive and inspect this car. Brenden was not a pushy sales person and let my son and I alone to inspect the car for over an hour. He even let us do a test drive by ourselves, which is the first time I have experienced that from a dealership. I have bought Hyundai certified vehicles from other dealerships and this was the best and most honest experience I have had from any dealership. Prior to this sale, I was bringing my Hyundai certified car to Geralds service department, which is great also. If you are in the market for a used Hyundai, a certified used Hyundai or a brand new Hyundai, Brenden is the person to see!

tod.turriff

21 de jul. de 2016

This is my fourth car from Gerald Hyundai. Each one has been better than the last. Service has always been excellent. My new 2016 Genesis is wonderful!!!

evanmares

21 de jul. de 2016

Great experience buying my first car there. I was expecting a lot to be happening and get told things that I didn't understand but it was all straight forward and understandable. I got the car I wanted and was very happy overall

mattybo99

21 de jul. de 2016

My salesperson was patient and very knowledgeable of the Hyundai product! The dealership was clean and the customer breakroom area was a nice surprise. The finance guy took his time to explain what I was signing.

sujithkumarkt

21 de jul. de 2016

Tony helped in setting me up with the best deal and I was clear about my needs and tony was quick in identifying the car that fit my needs. The staff was welcoming and didn't feel pressured anytime during the process. There was absolutely no haggling over price. This was the best car buying experience ever

Heather

21 de jul. de 2016

Brenden Hurd really went out of his way for us, in fact we bought a car from him at this same time last year. I specifically wanted to work with him again.

Anthony

20 de jul. de 2016

Available time slot to bring vehicle in.The staff is knowledgable, quick and efficient.No one trying to sell me something I dont need.

mronchettijths

19 de jul. de 2016

Came in with a price in mind, and all available discounts. After getting the bottom price of the vehicle, I was able to apply the coupons and got a good deal.

goldenodyssey

18 de jul. de 2016

Frank didn't pressure me to buy, he listened to me regarding what I was looking for and he lined up cars for me to test drive. He made me feel like it was just as important to him that I be very satisfied with my purchase as it was him making a sale. I also am impressed with the life time power train warranty Gerald provides to used car buyers. The finance person was also great to work with and when I showed them the interest rate available to me through my credit union they beat it. I would never buy a car anywhere else.

jamie123k

17 de jul. de 2016

From the moment I walked into Gerald's and through the whole sales process I felt very comfortable. When I learned that Gerald's offered a lifetime warranty on all new cars I was even more confident making my purchase! My salesman was very knowledgable and was not pushy!

domerhawk03

17 de jul. de 2016

A very positive car buying experience with professional, knowledgeable, friendly people. It was definitely worth the 100 mile round trip from my home. A great car from a great dealership. I highly recommend Gerald Hyundai.

Rick

17 de jul. de 2016

I came with modest intention to buy a car. Mike was polite and encouraging, but never pushy. By the end of the day, I had purchased a car and was very satisfied.

samantha060291

15 de jul. de 2016

Brian was extremely helpful with picking out a car for my needs and price. He went above and beyond to make sure I got exactly what I wanted and made me feel like the only customer there, even though there were 15 other people shopping at the same time. Eddie was very thorough while helping me with financing and purchasing additional coverage on my car. I left with exactly what I wanted and feeling like all of my questions were answered.

silaswalker68

14 de jul. de 2016

I wasn't looking to buy a new car but I was in the service area and looking at the new sonatas and got a deal that i couldn't pass.

garcia.antonio.e312

12 de jul. de 2016

I am a very quanitative selector of vehicles. Gerald Hyundai was patient with me and answered every question that I had. Took me on multiple test drives and did not force me to buy anything even after driving the car 3 times. Their patience paid off. Great dealership will recommend.

Tod

11 de jul. de 2016

The entire process went smoothly and quickly. I've worked with this staff before and they were great. Enjoyed the experience and my new car.

Sujith

9 de jul. de 2016

Very little haggle over the deal. No aggressive pitch to cross sell a lot of add ons. Tony was very helpful in making it a quick and good buying experience

Marjorie

9 de jul. de 2016

I was early and Charlie was so accommodating and willing to work with me. Very polite, knowledgeable, and thorough. Positive experience all the way.

Chris

9 de jul. de 2016

free popcorn and coffee great.staff excellent hard to find twenty words one two three four five six seven eight nine ten

lindabeling

8 de jul. de 2016

Overall happy with my new car and as a repeat customer will continue to support this dealership. Eddie was a lot of fun to work with, and the staff was very professional and courteous.

domer3

8 de jul. de 2016

Excellent salesmen and Service manager is the best I have ever had! This is the 4th car I have purchased from Gerald. Was happy with all of them.

nalobue

8 de jul. de 2016

Really helpful, kind and respectful employees. Recieved a great deal for the 2017 Elantra! Would deffintly recommend coming to Gerald Hyundai if looking for a new car!

Mathew

8 de jul. de 2016

The salesperson wasn't too pushy, gave me time to look around and was very knowledgeable about the car. The finance manager explained all other options, warranty etc very clearly.

Laura

7 de jul. de 2016

There were many friendly and helpful sales people. The dealership was willing to negotiate and meet the needs of the customer.

Rachel

6 de jul. de 2016

Helpfulness of sales people and sales managers in completing the sale was excellent. They took the time to explain the options with the car and the financing. We left knowing we had a great deal on a great car.

Yury

5 de jul. de 2016

The process was made extremely easy and quick. Everything was delivered as promised with no problems or issues experienced. Amazing customer service.

Bashir

5 de jul. de 2016

Very professional, clean and willing to negotiate price. Our salesman Laquan Brown was young yet very knowledgeable about the cars and features.

Christopher

3 de jul. de 2016

They were willing to listen to my needs for a new vehicle and what price range I was comfortable with, and then go the extra to make it possible

warren1573

2 de jul. de 2016

They treated my wife and myself with respect and very courteously, took their time and answered all our questions, they made the deal easy, we were going to see other dealerships, ended buying the Santa Fe.

nvastlik

2 de jul. de 2016

Everything went flawlessly and everyone I worked with was extremely nice and not pressuring! My car was set up well, clean, and had a full tank of gas.

rgb79

1 de jul. de 2016

Alex was a pleasure to deal with and would highly recommend this Dealer. Love the Car. Will continue to do business in the future. Thank you..........

stevevidlak

1 de jul. de 2016

Excellent job all around. From start to finish the process was easy and great. I would recommend everyone here to purchase. Brendon was great to work with and very helpful.

mightymeg14

1 de jul. de 2016

Dan was amazing. He went above and beyond to get us the car we wanted and helped with getting it all set up. We will definitely send friends to do business with him.

Kathy

1 de jul. de 2016

Customer waiting area is very pleasant place to wait for car.......coffee, wi-fi, tv, clean restrooms. Car ready when promised. Nice people

Krystal

30 de jun. de 2016

Everyone I talked to was very friendly and helpful from the moment we arrived. Brenden took the time to show me all of the features in my car before and after purchasing.

joolyj27

28 de jun. de 2016

Dan was extremely patient with me and my indecisiveness. He assured me we would find the right car for me eventually. There was a stain on the seat and both Dan and Mike assured me it would be fixed in a "we owe" when the remote start was installed. It was; no problem. Sarah in service was also fantastic. She was quick to reply to my emails, answered all my questions and was overall very pleasant.

Kristin

28 de jun. de 2016

The service department got me in within an hour of my calling. Throughout the day I was called with updates on what was going on and warned of different costs that might occur, rather than just being surprised when I picked up my car.

Jonas

28 de jun. de 2016

Be treated like I was family. I felt at ease as soon as I walked in the door being greeted by several friendly faces smiling and asking me how they can assist me.

John

28 de jun. de 2016

The entire purchasing experience was easy from start to finish. The people I dealt with were knowledgeable and personable. I was treated as an individual not as a "sale". My experience began online, continued on the phone and ended with a new Santa Fe.

Evan

27 de jun. de 2016

Detailed everything they did to me. Explained everything very well. One of the better experiences I've ever had with a service dealership.

Teresa

27 de jun. de 2016

Dan Comisky, my salesman was very friendly and helpful. He worked with me to make the deal happen. He sold me my Tucson without being pushy or overbearing. And, Dan in finance was just as pleasant and made me feel comfortable.

aarid143

26 de jun. de 2016

I am happy with the car. LaQuan was excellent to work with. I very much enjoyed my experience. I will be back in the future to get another car and will be recommending others to the dealership as well. Thanks!

Kim

26 de jun. de 2016

Everyone was very friendly. We especially liked the fact that no one was pressuring us to "close your the deal"!

jwestphal2001

25 de jun. de 2016

Excellent job all the way through didn't feel pressured and felt like we got a quality product overall a very positive experience. It did however take a bit longer than we would have liked.

clt1010

25 de jun. de 2016

If you are looking for a vehicle, go to Gerald Hyundai!!! You will not regret it and will enjoy your experience. Very nice yet still professional. Listened to my needs and met them.

norlyn

25 de jun. de 2016

Brenden was very friendly, down to Earth, and answered all of our questions professionally. His advice on which car to get (given that it was going to be used for Uber) was particularly useful.

karen5408

24 de jun. de 2016

Got a great deal working with Brenden and Tony online! The price I got initially from them was not the lowest, but they price matched without question! I love my new Accent!

Nicole

24 de jun. de 2016

Waiting area was nice, would like the option of a car when it takes longer than an hour, could've gone Down the street to shop while I waited.

Jessica

24 de jun. de 2016

I loved that he listened to what I wanted and didn't try to push something else onto me. I also loved how it took the time to explain everything not only in the paperwork, but also all of the technology that I've never had before.

Rita

24 de jun. de 2016

Quick service, friendly people, clean comfy waiting room and rest rooms. And a lifetime guarantee makes it better! No other dealership beat the price on my Hyundai Tuscon.

angiescott6

23 de jun. de 2016

This was a completely new process for me and I am happy with the result. I have a very affordable payment, a beautiful new car, maintenance included, and wiggle room for dings/scratches that might occur. Dan Mason and Tony Scalione took me through the process and I couldn't be happier.

Patrick

23 de jun. de 2016

It was a pretty simple process. We agreed on a price, filled out some paperwork, and then I had a new car.

Herbert

23 de jun. de 2016

Brought our vehicle in for servicing, and they went over and above to help resolve the issue. Everyone I encountered was willing to help.

Barbara

23 de jun. de 2016

Great customer service, as always! Timely and responsive. Best customer service out of all the other car dealerships I've dealt with elsewhere.

joyce.kielich

22 de jun. de 2016

Brian York and the Gerald staff are the best will always recommend the dealer ship. thanks Hyundia. will always buy a car and go there for all my cars needs.

erinlezan

22 de jun. de 2016

Had a great experience at Gerald Hyundai with Brian. He knew what I needed and was very friendly. We were able to get in and get out fairly quickly and I am in love with my new car.

shawb7352

22 de jun. de 2016

I was happy with purchase at Gerald Hyundai. Salesman & staff were very helpful & friendly also cover equipment well. I would recommend Gerald to others who might be looking for a car.

asanko

20 de jun. de 2016

I would highly recommend this dealership to anyone wishing to buy a car! Sales people are friendly and professional. This is the 7th car we have purchased from this dealership!

Robert

20 de jun. de 2016

KEVIN LOTT AND HIS TEAM DID AN OUTSTANDING JOB. THERE WAS A NOISE IN THE CAR AND THE TECH DID A DRIVE AROUND THE LOT WITH ME AND EVERTHING WORKED OUT GREAT

Linda

20 de jun. de 2016

Staff was friendly, it was the end of the day but still very nice and took care of my daughter dropping the car off for an emergency repair

Megan

19 de jun. de 2016

Dan C. Was amazing! He worked with us to reach our goal numbers and even went above and beyond for our experience to be a great one!

Catherine

18 de jun. de 2016

The employees are so helpful, always upbeat and smiling. I also enjoyed the new waiting area with coffee and snacks.Very thoughtful.

kutschke

17 de jun. de 2016

My experience was excellent. Gil was very professional and be accommodating to our needs. He took the time to explain everyhing and show us different cars that we asked about. He was very patient . I would definitely recommend Gilbert and Gerald Hyundai to our friends

Shalisa

17 de jun. de 2016

Service was great!!!! Quick and effecient as usual! The staff was very friendly and I felt very confident leaving my car in their hands.

Laura

17 de jun. de 2016

Fast and great waiting room with wifi, big screen tv and computer work area. Remodeled and is clean and comfortable

rico3961

15 de jun. de 2016

I found the staff very professional and eager to satisfy us with our purchase. We talked on the benefits of buying vs. leasing and Mr. Scaglione convinced us that leasing would work best. He was able with Mr. Chico to offer us top dollar for our trade and a lease price very reasonable. In the past our car buying experiences were never this good. I would recommend the dealership and sales staff to friends and family. At the end of the lease, I'll be back to see Gerald.

dunnmp11

14 de jun. de 2016

Communication went well and occurred over several months while I did research. The dealership was informative when I talked to them and were not too pushy with trying to get me to buy before I was ready. Overall experience was good but took a little longer than desired on the actual purchase date due to our salesperson helping us and another couple at the same time. Only real negative was the finance manager got us to get a extended warranty by including remote start for the car even though remote start is not offered for 2016 hybrid vehicles.

brewhite08

12 de jun. de 2016

Had a great experience at this dealership. Staff was very friendly and all my questions were answered. They worked to get me the best deal. Thanks!

debwojtak

11 de jun. de 2016

We had not purchased a new car for 11 years so you can only imagine all of the questions we had in regards to the new cars. Our sales person, Brenden Hurd was extremely patient and very informative as he explained the nuances in regards to the new Tucson. He took us through the car's features step by step and was willing to let us apply the knowledge that he was disseminating. I am a hands on learner so was grateful for his patience as I absorbed what he was showing me. Mike Chino gave us a great price and was very easy to work with.

Sharon

11 de jun. de 2016

laid back, not pushy, welcoming, Salesmen Frank has always been great, bought last 2 cars from him. He put together my looking at this car and because he wasnt able to be there the only day I could come in he recommended us talking with Tony. Was a great experience. Thank you!!

Fsheridan

10 de jun. de 2016

Thanks so much guys. I really appreciate your help! Dan in financing and Eddie Mangan are great people. I highly recommend people working with them for their next purchase. Hyundai has a great team working at this dealer.

peinado1105

10 de jun. de 2016

Gilbert was very nice and pleasant made sure we were taken care of. He got us a great deal as well as Mr Chino. I will highly recommended Hyundai to family and friends. friends.

angelique3469

10 de jun. de 2016

This is my 3rd Hyundai purchased at Gerald and I will buy my 4th.. This is my 3rd Hyundai purchased at Gerald and I will buy my 4th.. This is my 3rd Hyundai purchased at Gerald and I will buy my 4th.. This is my 3rd Hyundai purchased at Gerald and I will buy my 4th..

adomico15

10 de jun. de 2016

This was my first time leasing a car, and Genci Isa was very helpful. He was very clear, and all of my expectations were met. Genci went above and beyond. I absolutely love the Elantra! The entire staff at Gerald Hyundai was very professional, friendly, and put the customer first.

millerde3

10 de jun. de 2016

I had pick out the car on line. Had price quote and test the car. I liked and bought. Had Azar that I had problems with went to two other dealers and they could not find or fix. Gerald did

randy6

10 de jun. de 2016

LaQuan was an excellent salesman, felt he valued my time and was always working hard to keep the process moving. I commend LaQuan for his people skills and communication.

andersonw23

10 de jun. de 2016

This is the second car we have purchased from Brian York and we are very satisfied. He does a great job of explaining all the options and listening to our needs.

evanderberg0705

10 de jun. de 2016

I went in there expecting to not buy or lease anything due to a lack of down payment... they put me in a brand new sonata sport which is just what I wanted and gave me more than enough on trade in for my car 10/10 would reccommend this dealership! The service was fantastic and the people friendly..

Estefana

9 de jun. de 2016

Eddie Mangan was very helpful in explaining my options. I went in wanting to leave out of there WITH a new vehicle & with his help & knowledge, he, as well as the other team members, accomplished just that! I am very greatful for such a pleasant, smooth, & informative experience! Thanks guys!!! I am LOVING my brand new 2017 Elantra!

Bradley

9 de jun. de 2016

Very Helpful and friendly staff. Very clean and nice waiting area. Free snacks and beverages while you wait. We got in right away.

molefrog

8 de jun. de 2016

Well worth the 60 mile drive from Ogle county. The dealership was conveniently located off the tollway and their was plenty of staff to handle customers.

tubaandy

8 de jun. de 2016

If you are looking for a Hyundai, Gerald Hyundai is excellent. Very helpful, friendly, and no pressure. LaQuan was very helpful, helped us find the best car for our needs, and was great to work with. Dany helped close out the paperwork and helped make the whole buying experience at Gerald Hyundai really worthwhile.

wardelldmd

8 de jun. de 2016

Good service, good people, good cars, good warranty and good information. Happy with my first new car purchase and look forward to continued good customer service

newson617

8 de jun. de 2016

The best service I ever had at a dealer hands down! Can't wait till my wife's car is paid off we will be back.

David

8 de jun. de 2016

The kindness of the people and the quickness with which my service was done. A real nice waiting area for customers while the car is being worked on.

Angelique

8 de jun. de 2016

My 3rd Gerald Hyundai purchase... Hyundai should give a larger loyalty discount. I have purchased a Sante Fe, Tucson and now an Elantra in the last 8yrs

haphilips14

7 de jun. de 2016

We were treated with courtesy and respect at the dealership. I had phoned the dealership early in day and Genci gave me the best price over the phone on the exact vehicle I wanted. He had it cleaned and ready for me when I arrived. We briefly discussed the vehicle and I decided on a different color than I originally asked for and he found one in stock. HeI test drove the car and we agreed on the price he quoted to me. He delivered the car and we went over the details I had questioned about. I feel I got great deal and was treated very well.

adetrana1504

7 de jun. de 2016

Going through the car buying process can be a challenging one. But at Gerald Hyundai everyone was honest and straight forward. Something you don't find alot in this day in age. They went above and beyond to make me feel comfortable. Would buy here again!

p.kurth

7 de jun. de 2016

Gerald Hyundai provided an excellent experience all around. They found the perfect Tucson for me. The dealership is comfortable and well maintained. The staff is friendly as well as very professional. All around a pleasant experience.

janeshiahall

7 de jun. de 2016

Everyone was fantastic. Frank was especially patient and kind, Arthur was extremely efficient and exceeded my expectations in the service department . I am extremely happy with my experience at your dealership overall and i will most definately be referring people that i know to your dealership in the future!

Daniel

7 de jun. de 2016

Brendan and Dan both treated me very well. Great selection of vehicles with all the right options. Easy to talk with.

snyderrobin8

6 de jun. de 2016

Finally a dealership who didn't push for a decision on the very first visit. They actually listened to us when we said we were fact finding and not ready to make a decision.

Richard

5 de jun. de 2016

The day before coming to get my new car I called and double checked to see if Gerald Hyundai had the car that I wanted, and to make an appointment to meet with a great sales rep named Genci to discuss the price for a Hyundai Sonata 2016. I came in the next day and was welcomed by him, and the general manager Nick. We shook hands, laughed, I felt as if I was being treated like we knew each other. Genci then took me outside to where the vehicle we talked about was, gave me an overview on the interior, and then also went over some of the features on the car. After the test drive, I found that I really liked the car and that I wanted to start discussing the price, which in fact turned out to be an incredible deal might I add. Over all my experience there was truly unforgettable making me want to come back for future purchases and even recommend a few people. I can say that they both kept their word that no matter what, I was going to leave with a car that I was happy with.

junk203

4 de jun. de 2016

Excellent customer service; would definitely recommend Gerald to others. I don't like the 25 word min. I have to say in order to complete this survey. someone should change that. Thank you very much.

scarche2003

4 de jun. de 2016

Tony was my sales guy. He did an excellent job helping me secure my purchase. If I buy another car from Gerald Hyundai I will reach out to Tony.

shirleynau12

3 de jun. de 2016

The sales consultant, Brian, was very knowledgable of the Hyundai products I test drove. He took the time to listen to and understand my driving wants and needs. He patiently answered my numerous questions about the vehicles I was considering to purchase.

marilyn.curcio

3 de jun. de 2016

Was greeted by a manager and immediately set up with Alex who was energetic, thorough and professional. Kept me informed of every step of the process. 4th car my family has bought from Gerald, LOVE my Sonata!

svertz083

3 de jun. de 2016

Frank was very personable. He made me feel important, answered my questions and concerns. I was a little nervous test driving the Tucson because of the size. My trade in was a Hyundai Elantra. Frank let me know the difference between the suv's and spoke highly of the Tucson's ride and various features that the Tucson had. I love the smooth ride, quick pick up and the idea of sitting up higher than my trade in. I'm very happy with my new Tucson.

Robert

3 de jun. de 2016

Great service! They offered me a loaner to use while they worked on my Sonata. Too bad my salesman never told me about my free oil changes when I bought my car.

Kaity

2 de jun. de 2016

the salesman was willing to work hard to get the price i needed in order to lease the car that day

David

2 de jun. de 2016

didn't take as long as i thought it would i had friendly service advisor and the cashier process was very quick

Linda

2 de jun. de 2016

Our salesman (Brian) explained our options very clearly and made us feel comfortable. We would definitely recommend him to our friends.

aallen1

1 de jun. de 2016

After much research, this is the best Hyundai dealership in the Chicago suburban area. Quality product and decent pricing. Great warranty. I appreciate that their first question to a female customer was not "What color do you want?", but "What kind of car are you looking for?" The other dealerships in the area could learn from them.

Debra

1 de jun. de 2016

We had not purchased a new car for 11 years so you can only imagine all of the questions we had in regards to the new cars. Our sales person, Brenden Hurd was extremely patient and very informative as he explained the nuances in regards to the new Tucson. He took us through the car's features step by step and was willing to let us apply the knowledge that he was disseminating. I am a very visual, hands on person so was grateful for his patience as I learned.

James

1 de jun. de 2016

LaQuan did an excellent job, can't say enough good about that young man. Worked hard for me, trusted him. Would recommend the dealership to others.

Leslie

1 de jun. de 2016

Bought our first car at this location 2 years ago and they still offer impeccable service-fast, friendly and honest. I refuse to go anywhere else-I know we're in good hands.

Erin

31 de may. de 2016

Easy, and non-intimidating. Brian was a very knowledgeable sales person and he made the entire process very smooth. Everyone was very friendly, and went above and beyond to make me happy.

B

29 de may. de 2016

I took the car in for an oil change and for filter changes. The staff kept me informed of the status, explained why it was taking longer than normal (found a mouse house on top of the filter). The salesman greeted me when I was leaving and the person checking me out was very friendly and helpful.

terrygotchie

28 de may. de 2016

Pleasent experience. I think it is silly to have to have 25 words or more.dont know what else to say. This part should be removed from survey!

jamiestaab

27 de may. de 2016

We knew what we wanted to purchase when we went in. Cesar didn't waste our time, or try to sell us something different. he promptly set up a test drive and we purchased a few days later. Good experience!

clark4749

27 de may. de 2016

Not a typical car buying experience. This dealership was not pushy or forceful. Alex worked with us to buy the car we wanted at a fair price.

bdmanning14

27 de may. de 2016

Great experience. Frank really made us feel comfortable in our purchase decisions, and helped narrow down our optimal vehicle very quickly. Great team, looking forward to working with them in the future.

Earl

27 de may. de 2016

Quick and efficient. I got there a little early but they took care of me right away. The internet connection was too secure as I was not allowed to download files from my business account.

35k-Yr-Driver

26 de may. de 2016

First I would like to say I have purchased 4 Hyundai vehicles 2 from this dealer before. However, this purchase was the worst experience ever. From when we parked our car a sales person was at the car before I even opened my door. The test drive we went around the block the shortest possible loop. There was not even enough time to turn on the radio. Once sitting down to negotiate the wheels fell off. The manager was aggressive to the point I told him multiple times I was going to leave. However we needed to buy a car and had limited time. It took almost 3 hours from completing the test drive to completing the sale. A couple days after the sale we got a call and email from the dealership that they forgot to give us a copy of our credit report and needed us to come in a sign them. Then later I found out the sales person gave the finance guy the wrong stock number and all of the paperwork had the wrong vin number on them. The manager was aggressive and made me feel like it was my fault and problem, almost threatening tone to get me to come in and fill out all new paperwork. He assured me when I came in it would only take 15 min. When I was able to stop in the manager was off. I stood at the desk for almost 15 min before anyone asked me if I needed anything. However when I get there I find out that the vin of the car bought on paper was over $1000 more than the car I test drove and took home. The dealer did not understand why I was upset and was dismissive. The manager was not in and I talked to the managing partner and he slammed down his water getting me wet and acused me of trying to take advantage of the dealership when this was their error. I left until I spoke to the manager again. It took me 2 more trips to the dealer to compete this process. The dealer offered me a check for the differace between the invoices between the cars. The admin office was closed and he insured me he would get check first thing I the morning. I asked him to mail it because I did not want to make another trip to the dealer. I contacted the dealer 5 days later when the check had not arrived. They assured me it had been mailed. Blamed the post office and sarcastically reminded me I could have picked it up. 2 days later I received the check via FedEx overnight and they had not even printed the label until I called them to find out where the check was. Personally if it was me and I was the dealer and I knew I had an upset customer due to an error the dealer caused I would have gone out of my way to be apologetic and made sure every detail was attended to to try to repair the relationship. I will never return to this dealership for a sale or service. I will no longer recommend the dealer to friends and family. Honestly on our next car purchase we will consider other brands.

michele.grigsby

26 de may. de 2016

I brought my previous car in for service at this location and when it was time to purchase a new car they made the process as painless as possible. I had allot of things going on and they didn't pressure but allowed me to get to the place where I was ready to buy. I appreciate that and I will return for my next car.

James

26 de may. de 2016

Always get in on time. Clean environment. Professional services. Love the free coffee and snacks. Enjoy the wide screen tv for viewing.

Cynthi

25 de may. de 2016

They always complete the work in a timely manner, when promised. I also like the courtesy car wash. It is a treat to have free snacks and beverages as well, thank you.

anneallen131

25 de may. de 2016

Good place to buy a car. Eddie Mangan is a great person to work with! Will be recommending to many others! I thoroughly enjoyed my experience.

Robert

24 de may. de 2016

No pressure, everyone at the dealership is friendly and helpful. I would recommend this dealership to anyone. This was my second purchase from this dealer.

Michele

24 de may. de 2016

sales rep (Tony) and finance guy (Eddy) were both very helpful. This is the 4th car I have bought from them, wouldn't go anywhere else!

ajbotello01

24 de may. de 2016

Had a great experience buying my car. Eddie made the experience effortless and helped me get the vehicle I wanted without the typical salesmen pressure.

hshaw

24 de may. de 2016

We had a great experience with the process of leasing our car here. We will definitely recommend this dealership to our friends. Made our decision easy!

drtooth610

24 de may. de 2016

The salesperson was great. I got just the car I wanted for a very fair price. He went the extra mile to make sure everything was done the way I wanted. I would use this dealership again in the future.

zimmerman272

24 de may. de 2016

We did not know the Hyundai brand and didn't know if this was the car for us. Purchased a Sonata Hybrid and couldn't be happier! Love this car and definitely love Gerald Hyundai! Gerald Hyundai makes car buying easy and pleasant which is the way that it should be! Wholeheartedly recommend them!

Carrie

23 de may. de 2016

The staff at Gerald Hyundai is very friendly, knowledgeable, and enthusiastic. The sales process went quickly and efficiently, without a lot of waiting around. A good car-buying experience!

Jeffrey

22 de may. de 2016

Great service, Friendly, knowledgeable, willing to help customer, available selection, had a pleasant experience at North Aurora Gerald Hyundai dealer.

Deena

22 de may. de 2016

Cody is an amazing service advisor. Kept me up to date on my vehicle very often. He really cares and works super hard.

gagepark01

21 de may. de 2016

Gerald is an excellent facility with very knowledgeable and friendly staff. Brian helped us choose the best vehicle for our needs and cost. He was extremely attentive and very knowlegeable. The financial officer was knowledgeable as well.

Ed

20 de may. de 2016

The service greeter was knowledgeable and repair order was completed quickly. Received phone call when service was completed and it was on time. Good overall experience.

Koreen

20 de may. de 2016

This was my Hyundai's second time at this service Dept for the same issue, I was greeted nicely from Authur and he helped me out with all my car's needs. While sitting in the waiting area he would check on me frequently making sure I was ok & keeping me updated on my car. The next time I called on my car he didn't hesitate to get me in a loaner & have me drop my car off with no issues at all. He answered all my questions I had, return my calls, was really nice, friendly & a great guy. Will be bringing my car back soon for a car detail and he said to just give him a call and he will set it all up. Looking forward to getting my car serviced again with Gerald Hyundai in North Aurora and working with Arthur Brewster, 5 stars all around! Thank you, Koreen Engstrom

sherryalvarez1

19 de may. de 2016

Gil went above and beyond to make sure my purchase was just right for me. I would highly recommend to friends and family. I am very satisfied with the whole experience.

ceiser10

19 de may. de 2016

Frank was GREAT !!!!! Third purchase. As great as the first one. A very clean dealership. I would us them for my next car. GREAT !!! Trust them.

pgreen1315

19 de may. de 2016

Great assistance from the entire staff!! Came on a Friday night and all parties concerned stayed way past closing time to get me the right car for the right price! Amazing teamwork!

billphillips0

19 de may. de 2016

Excellent experience with the dealership. Sales person was very knowledgeable (he owns the same car as the one I bought). I will be recommending Gerald Hyundai to my friends.

markp1031

19 de may. de 2016

Everything went very smooth and satisfactory Eddie Genci and Dany was very helpful and handled my needs to my satisfaction no complaints what so ever very nice crew there been to other dealerships jeep is terrible compared to here like night and day atmosphere means a whole lot along with the deal if self not once was I uncomfortable.

msiano17

19 de may. de 2016

We had done our research and visited a few other dealerships before going to Gerald Hyundai. We knew exactly what we wanted and were not looking to compromise on any of the features. After a bit of back and forth and even leaving at one point, they called us back to deliver on what we were looking for, ending up getting a vehicle from Indiana to meet our requests. Amazing work and customer service, really working for the deal!

karlberland

19 de may. de 2016

Very nice experience from everyone at the dealership. Professional experience both from the salesperson and the finance rep. Worth the drive. Happy with the way lease options were presented.

Beatrice

18 de may. de 2016

Service advisors get you checked in quickly and are great about stopping in to the waiting area to keep you posted on the status of your service!

Thomas

18 de may. de 2016

Gil and Eddie were very professional, no pressure and really felt they wanted to work with my son and I. I arrived at the dealership yesterday morning before it even opened just to look and Gil came right out and wanted to see how I could help.

David

18 de may. de 2016

The salesman Frank was amazing. I got there around 3 and was out the door around 7. Everyone was very friendly and professional.

leohondros

18 de may. de 2016

I was very satisfied with the service and salesmanship I got from Nik genci and Dan. I also recommended my daughter to buy her next car and she did also purchase a new car and was treated the same way.

ednjoan622

18 de may. de 2016

Tony was recommended to us by our son. He was friendly and knowledgeable. He answered all of our questions and made our car buying experience pleasant. Dany did a good job of explaining our options at closing.

Juan

17 de may. de 2016

Quick and efficient. Set appointment on Friday and was able to get my car in next day. Issue with waste gate actuator which was causing check engine light and loss of power was resolved and work done before noon.

lisagillems

16 de may. de 2016

It all depends because the finance manger was rude and unprofessional. That would be the only reason why I won't recommend this dealership due your unprofessional manager.

Thomas

14 de may. de 2016

I was in and out even though I showed up thirty minutes early for my appointment. I was expecting to be there much longer and was pleasantly surprised when I heard my name called.

Peter

14 de may. de 2016

No pressure from sales staff, allowed to test drive vehicle without a salesman present, financial guy was very professional and knowledgeable

jplatt50

13 de may. de 2016

Gerald Hyundai sold me the exact car that I was searching for at the best possible price. No haggle. No hassle. Done deal. If you're looking for a new car or SUV you owe it to yourself to give Gerald a shot. See Brenden and tell him JP sent ya!

edlabuda

13 de may. de 2016

Very professional operation. Enjoyed working with Dan and Frank. The experience was far less stressful than anticipated and the both of you were very knowledgeable on the vehicle purchased. Thank You.

Gregory

12 de may. de 2016

They met my price and the service was fantastic and the facility was really really well kept up and clean.

Kelly

12 de may. de 2016

The GM, Michael Chino, and our sales specialist, Brenden Hurd, were amazing! We never would have gotten this deal anywhere else! A few of my family members have purchased vehicles from Gerald and we would all definitely recommend them to anyone! Thank you so much!!!

drfjaf

12 de may. de 2016

Spoke w/ Tony S before visit. Unavailable so couldn't meet w/ him. Almost walked iwe felt we were getting played. worked out in the end

djrogan1

12 de may. de 2016

Mike Chino and Frank Laurenzana were excellent to work with. They did everything they could to make me feel welcome and answered all of my questions. They made this experience truly enjoyable -- especially important as I was a little nervous about purchasing a car on my own after my last experience with Volkswagen. They were fair and honest and knowledgeable. I'm extremely happy with my Sonata! Thank you.

info22

12 de may. de 2016

We leased a second vehicle from Gerald Hyundai. The entire staff was friendly and helpful. We were not pressured and we felt positive about the entire experience.

ksponsler35

12 de may. de 2016

I liked being able to use the right price guide that met my price exactly. They also had the best selection of cars in the Chicago land area. If the person you are working with doesn't know the answers they have someone there that will answered your questions about your specific car.

mkvilmin

12 de may. de 2016

Our Salesman Michael Veto was professional and helpful. He went above and beyond to make sure we received the car we wanted at the price point we requested. Kudos as well to Mike the Sales Manager for locating the exact Santa Fe we were looking for. Nick Smiley should be very proud of his team at Gerald Hyundai. Love Love Love my 2017 Santa Fe Sport.

adaniels0302

12 de may. de 2016

The email response with Sara Silva the day I wanted to buy was very slow. I really wanted to work with Brandon but he was with someone I would have waited to work with him as we did a lot of online communication together.

coronad3

12 de may. de 2016

They always do an excellent job at taking care of me. Super friendly and always caring, five starts to this team. Highly recommend this dealership for any of your needs to your car!

Georgia

11 de may. de 2016

Edgar Cortez, service manager was absolutely the nicest car representative I have ever met. Todd, however was genuinely uncaring and actually hung up on me when I questioned the amount he quoted me, even though my vale cover had to come off to do the repair. When my husband called to talk to someone to see how the repairs were going, whoever answered in service said "well maybe its time for a new car", that alone turned both my husband and I off. I now might return to Hyundai for my next car purchase.

Christina

11 de may. de 2016

Great customer service, love that they addressed all issues I was having! Very happy with how fast it was all done as well!

Aaron

10 de may. de 2016

Cesar was great. I could tell he was newer and more cautious but we didn't want anyone who was pushy. We briefly met Mike Chino and he was great. Dan Mason was awesome!!! Dan is reason enough to come back and buy here again. Sunny was a little aggressive but I know what his job is and understand.

Paul

10 de may. de 2016

No appointment and was taken anyway. Still had to wait three hours, but everything got done that needed to be done.

kayla.evink

10 de may. de 2016

Was happy with my experience I felt like the salesman was knowledgable about the vehicle and not pushy. I love the car and felt like I got a good deal.

Michele

9 de may. de 2016

It was almost painless. Especially since I intended to have my car fixed and because of the cost I ended up buying a new Genesis.

olivebpoliks

9 de may. de 2016

My salesman, JB was highly professional, very helpful and very respectful. That was not true of the Sales Manager, Mike Cino. He was rude, incredibly pushy and very disrespectful. I told him I wanted to think about my purchase over night. He would not accept that. He was unrelentingly in his demand for me to buy the car that very day, no matter how I objected. He also made fun of me that I didn't know what year my trade-in car was. I am 72 years old, and a very recent widow. I know nothing about cars, at all. The only reason I bought a Hyundai was because of the Service Department. In the past, they were truly wonderful, and always respectful despite my ignorance of about my car. After this encounter with Mike, I cried all the way home. The only thing I could think of is that Mike would never have treated me that way if my husband was with me. I just made me feel all the worse. When I complained to one of the other managers about Mike's behavior, he laughed and called him a "guard dog." Hyundai sells cars for the product reliability, service and availability, not by being mean-spirited and demanding with your customers, like me. Especially as I deal with the very recent death of my husband, Because of Mike, it was a very sad, stressful and upsetting experience. As I said earlier in this survey, JB, the salesman I dealt with was wonderful. I have absolutely only praise and thanks for his service. I do not want to talk to Mike again...ever. If you would like additional feedback, don't hesitate to call or email me. Olive Poliks.

ritapawl

9 de may. de 2016

I just bought a Hyundai Tuscon and was thoroughly impressed with this dealership! From being greeted outside the door to delivery, I was treated like a VIP. They're worth the drive!

pattycandlz6

9 de may. de 2016

Loved my experience at Gerald and would totally recommend Gerald. I absolutely love my Santa Fe Sport! If anyone is looking for a great experience and don't want to feel like just a "SALE"....go to Gerald.

Craig

8 de may. de 2016

The Staff was knowledgable and cognizant of my needs. They continued to work with me until a deal could be reached.

Daniel

7 de may. de 2016

Alex was there to greet me when I pulled in. He brought up the exact make and model with the right options I requested. He was very knowledgable about the features. There was no hassle.Dany explained all the finance options and maint options clearly

Leo

5 de may. de 2016

Nik was very friendly and polite and professional also so was Gensi and I am very happy with my purchase and I highly recommend Gerald Hyundai to all my family and friends.

grammyhusak

5 de may. de 2016

The staff, especially my salesman and the manager, was exceptionally helpful. They were professional and thorough, explaining everything I needed to know about the car. The test drive was great, and I was sold. I love the safety and comfort features of the Tucson, and am looking forward to having maintenance done at Gerald Hyundai.

Nestor

4 de may. de 2016

No muss, no fuss... Good people who provide Great service. We never leave with any complaints... already saving up to buy our THIRD vehicle from Gerald of North Aurora!

Michael

2 de may. de 2016

Everyone was very nice, from the service manager who checked me in, to the mechanic who fixed my car. I had to wait 2 hours but I was able to work and enjoy the customer lounge. Thank you for providing internet and beverage service.

Karin

2 de may. de 2016

I liked that we were met promptly and we got the exact vehicle we wanted. Everyone at Gerald Hyundai worked very hard to ensure we received the best possible service and ended up with the car we wanted.

Steve

2 de may. de 2016

Staff was pleasant, informative and willing to go above and beyond. Nice environment that is clean, bright and comfortable. As well, it is generally quiet so you can read or watch tv.

Diane

30 de abr. de 2016

Arthur listened to what I had to say and also explained things clearly to me. My pick-up ride from work back to the dealer was right on time. Thank you!

knottjackie

30 de abr. de 2016

Great Experience with the Gerald Hyundai Group. Our new 2017 Elantra was cleaned, prepped and ready when I arrived. The signing of all of the paperwork was accurate, fast and painless. Very pleasant sales and management teams...Kudos to all. Thank you!

vysmith71

29 de abr. de 2016

Very friendly sales persons. I was there past closing time and no one rushed me out. Took their time and I kept with what I wanted.

TOKISSEL

29 de abr. de 2016

I cant say enough good things about Gerald Hyundai. My family and I are all loyal customers and will remain that way due to the outstanding service we receive each and every time we visit the dealership. Dan and Frank are the dream team that every other dealership wishes they had. Word to the wise hang on to these two guys they truly are the best of the best!!

kassandradinardo

29 de abr. de 2016

The Dans were great! They help us through the first car buying experience. I had issues with my old car in service and that bad experience made me not want to return. Dan C. made me want to buy another Hyundai, he listened and spent time with us to make sure we got what we wanted. Both Dans really turned my experience around.

Richard

28 de abr. de 2016

Good service no complaints as always good waiting area good service good customer service good cars in and out quick

Sandra Lee

27 de abr. de 2016

Prompt, efficient, courteous service. Team member informed and explained services needed. Comfortable clean waiting area. Best facility purchase and service.

David

27 de abr. de 2016

The team at Gerald knows we are long term customers and treats us very well. Their customer lounge is large and well appointed with free bottled water and snacks available, and there are plugs and free WiFi for those who need to work while their car is being serviced.

lahoffman47

27 de abr. de 2016

Buying experience at Gerald was professional and friendly. Sales personnel answered questions and encouraged me to return if I have more questions or need help. Returned for protection plan service which was completed very promptly

William

26 de abr. de 2016

The least amount of time I have ever spent purchasing a vehicle. My vehicle was ready and waiting as promised.

eedwards0

26 de abr. de 2016

Service was excellent from start to finish across all departments I worked with (sales, finance, etc.) Will definitely be recommending this dealership and returning in the future!

yourmyverybestfriend

26 de abr. de 2016

Things were very professional and fair. Never had an experience with buying a new car like this before. Great people and wonderful dealership. I will tell everyone I know and hope to buy here again in the near future.

Lindsey

25 de abr. de 2016

Great selection, sales person was friendly, car is great. I have bought three cars from Gerald Hyundai and will likely buy my next car from Gerald too.

Dennis

24 de abr. de 2016

I often have a problem with the veracity of salesmen.Brenden was great, certainly the most affable, believable, and likable that we have ever worked with.

Lawrence

22 de abr. de 2016

Great service and very happy with the deal. Salesmen was very informative and took time to show us how to use and set up all of the features.

Patricia

22 de abr. de 2016

Short Sweet and to the point!! :) Tony had the exact car to fit me ready and waiting when I arrived. It was love at first site.Thank you to Tony, Mike and Dany you are Fabulous!

Michael

21 de abr. de 2016

My original service appointment was not satisfactory, but I must say, Gerald Hyundai went above and beyond to make up for it. They went over all of my services again, provided me with a loaner vehicle free of charge as well as detailed my vehicle inside and out, all of their own accord. Edgar and his staff provided excellent customer service and made me whole again as their customer.

mbarnak01

21 de abr. de 2016

My recent car leasing experience at Gerald Hyundai was great, due to the attentiveness and flexibility of the employees I worked with. LaQuan Brown did an excellent job of ensuring that all of my needs and expectations were met!

jarobes50

21 de abr. de 2016

I would but another car from Brian.. The only thing was that i was disappointed was I got ten thousand miles and I wanted 12 and didn't no it til closing the deal. Didn't like that but I will make sure I know that next time.

mshillery

21 de abr. de 2016

Great people, excellent professsional service. Everyone was very friendly. The store is nice and clean and a beautiful remodeled service area waiting room. Would definitely recommend.

xfer

20 de abr. de 2016

One of the smoothest, easiest car purchases ever. There were no surprises; everything proceeded in an orderly fashion, and all of the staff were welcoming and helpful. It was worth the drive.

seelo77

19 de abr. de 2016

Had a great time and experience eveyone was friendly and helpful. I went in for a oil change and came out with a 2017 Santa Fe lol.

rubyaa95

19 de abr. de 2016

Hyundai staff was very helpful in explaining the finance and any questions on my new car. Would definitely recommend everyone to go the Hyundai of North Aurora. The salesman Frank was a great help on explaining features of the car and setting up my appointment for oil change and remote start.

Helen

17 de abr. de 2016

Great service! Polite people! Explained everything in detail! I am very pleased with my car and I know they will take great care of it!

tgevara

17 de abr. de 2016

Alex was very helpful and his advice was excellent! This is first car for our daughter and with options and recommendations we were got we are very pleased.

josephhudson147

16 de abr. de 2016

Great customer service very knowledgeable about the cars answered our question appropriately and in ways we can understand with out using fancy words would definitely recommend him to my friends and family.

Emilee

15 de abr. de 2016

Arthur in the service department was extremely helpful in straightening out past mistakes with my warranty at Elgin Hyundai and getting my car fixed up and back to me as quickly as possible. He was sure to update me with info on my car as it became available. I'll definitely be back to Gerald Hyundai for future service needs and highly recommend them over any other Hyundai dealer around.

mbag3

15 de abr. de 2016

I started the deal with Tony on the Internet then enjoyed working with him at the dealership I would highly recommend Tony and Gerald for a new Hyundai

Kevin

14 de abr. de 2016

clean dealership, nice and friendly people working in the service area, customer waiting area and the cashier. I was able to have a cup of hot tea and a bottle of water...thank you

pd99244

14 de abr. de 2016

The staff was freindly and overall it was amazing....just what i wanted i love the way they sold me the car and keep it up guys...

dcaldw1056

14 de abr. de 2016

Gil Nathan was an excellent resource for our recent purchase of a new 2016 Sonata. This was the third Hyundai we purchased from Gerald Hyundai and Gil, and he was a tremendous help with all three. Very patient with us and allowed me to take home the sales documents for my wife to sign as she was recovering from eye surgery. His follow up with us to provide detailed explanations of the new 2016 features was very helpful. I would definitely recommend Gil and Gerald Hyundai for new auto purchases.

clbailey11

13 de abr. de 2016

It's been a long time since I purchased a new car! I could not have had a better experience with this dealership. Everyone was helpful and courteous right from the start without being pushy and overbearing. I felt like I dealt with honest people that not only provided me with a great deal on the trade-in and purchase of a new vehicle, but will be there for me if I need it. It's like becoming a part of the family.

Cristina

12 de abr. de 2016

The manager Edgar was very polite and helpful and explained everything I needed to know about my car service. I went in for an oil change.

bejpr

12 de abr. de 2016

Very good dealership to work with. This is the fourth car we have gotten from them and we have had a pleasant experience every time. Salesman Tony Scaglione has helped us every time and has been helpful and attentive to our needs.

itsdink

12 de abr. de 2016

I thought salesperson Mike Veto was friendly and professional. He had good knowledge of the Elantra, the car segment and he helped me get an excellent deal.

migdalia_sanchez

12 de abr. de 2016

my salesman was very professional, with excellent customer service skills a good listener and very patient with us, I love that he was't pushing or trying to convince me, instead he was explaining all about the car and he answer all my questions with any hesitation. he was recommended to me by my friend and she was right about him.

Gerald

10 de abr. de 2016

Quick for service, professional, very friendly. We will definitely suggest Gerald Hyundai to family and friends. We plan to do business with Gerald a long time.

Richard

10 de abr. de 2016

Friendly,fast service.Everyone tries to be helpful.All my questions were answered satisfactorily.The facility was neat and clean.It was a pleasant experience.

Debra

9 de abr. de 2016

My car came back looking like new. I am glad they did a great job with the interior cleaning. Also very happy they found a person to work with for this specific option, it was my second time bringing in the car. It never got done the first time I brought it in. Worth the wait.

Katherine

9 de abr. de 2016

Excellent service, at my request a porter drove me just up the road to pick up a book order. Very thoughtful. Nice young man.

bgparr

9 de abr. de 2016

We are very pleased with our new 2017 Santa Fe Limited to replace our 2003 Santa Fe especially having the 2nd row buckets & 3rd row seating for our grand kids. Great Dealership & sales personnel. We appreciated all the people we dealt with for such an important investment.

aleshya_brister

8 de abr. de 2016

The best car dealer I've been to ? 10 stars. Looking forward to coming back for my truck. Will be spreading the word about Gerald Hyaundi

louiesaccomando

8 de abr. de 2016

It was a great experience. Loved the people there. They provided me with all the necessary information and help I needed. I can't wait to go back.

Nicholas

7 de abr. de 2016

Everyone was extremely helpful and friendly. I felt my business was appreciated and the salesman was very helpful going through all the features on the car! I will recommend this dealership to friends and family in the future! Thanks for a great experience!

Diane

7 de abr. de 2016

Brian York our salesman was exceptional. Very nice, knowledgable and sense of humor. The finance manager was also too nice, very friendly. They both are a asset to the store.

landstrykere

7 de abr. de 2016

Alex at Gerald Hyundai was incredibly helpful and accommodating in helping us find the right vehicle for us. He even followed up with us after our purchase to ensure that we were happy with our purchase and knew about all of the great perks and benefits the dealership offers.

mchimero

7 de abr. de 2016

I had a great experience purchasing my car. Frank, the salesman who sold me the car was extremely helpful and nice. We came in knowing what we wanted and he made sure we got it. He did not try to haggle us at all and made the experience of buying my first new car a good one. because of his great service, I would definitely recommend Gerald Hyundai to anyone looking into a car, or for service.

carlbaginskis

7 de abr. de 2016

they were great professional and fair beyond compare, i would recommend anyone to go there, and they far exceed my experience at 2 other hyundai dealers

Ivelesse

5 de abr. de 2016

Service was prompt, everyone there was very professional and explained exactly what was done during my service. I will definitely service my car here again!

Reagan

5 de abr. de 2016

Everyone one is very nice and condescending of your time. I also like then when I bought my care they understood my needs and wants and did not pressure me into anything I did not want to purchase

b6immortal

5 de abr. de 2016

We are grateful for the excellent costumer service we received from LaQuan Brown on the date of our purchase. Thank you for the time and effort in helping us choose the perfect family vehicle. Highly recommend LaQuan as a salesman for anyone looking. Time with him is well spent!

Paul

4 de abr. de 2016

Not pressured to buy and I was able to work to a price that fit my budget. Salesman Tony was very helpful and patient during our sale.

cfoxskelly

3 de abr. de 2016

My experience has been very positive. Gil was very helpful and all the other people at the dealership were very friendly. So far I love my car, it is fun to drive.

dmarecek

2 de abr. de 2016

As most people car buying is akin to going to the dentist, but my experience at Gerald Hyundai was far from a painful time. Every person I came in contact with was happy and seemed to enjoy their job. My salesman Genci Isa was hands down the best salesman I have had the pleasure of dealing with.

billbritt86

2 de abr. de 2016

Very impressed with the Gerald Hyundai staff. Appreciate all staff being professional, friendly & helpful. Because of Genci, Dan-finance & Mike-manager we will highly recommend Gerald Hyundai & will purchase future vehicles from them. I never had the level of thoroughness with the any other dealer as provided by Dan

thecornos

2 de abr. de 2016

So, recently I bought a new Tucson at Gerald Hyundai. Exactly what the car buying experience should be. I came in prepared and was treated honestly and courteously. So simple.

robertmbasile

31 de mar. de 2016

I did extensive research and talked with several dealers before making a decision. I was looking for a hassle and BS free experience and thats what I got.

Wayne

29 de mar. de 2016

Good selection of vehicles to look at. Gerald Hyundai was aware of our time restraints and was able to work within those restraints.

Robert

29 de mar. de 2016

Professional , friendly, no pressure and flexibile to my needs.Associate new the product and ensured my 100% satisfaction. Very happy on how I was treated on every visit and answered all my questions.

Marjorie

29 de mar. de 2016

Arthur was very friendly, informed, and professional. When we realized how long my repairs and maintenance would take, he immediately offered me the loaner - that is a huge plus! And on check-out, Linda was awesome!

aruddy70

29 de mar. de 2016

My experience of buying a car at this dealership was average. The sales team was pushy at times and made me want to get done with the process as soon as possible.

melissa.cansino37

28 de mar. de 2016

Had to be the best first car shopping that I will forever remember. Everything was laid out nicely and was a stress free zone, the only hard part was choosing which car!! But I can say I'm very happy with my pick!

sbarnes0

28 de mar. de 2016

Everyone was so helpful and perfect. Never did I have a better experience when purchasing a car. I'm so glad I picked Hyundai. Thank you for a great car!

Edward

25 de mar. de 2016

Everything from the service and service staff to the waiting area. Very accommodating and friendly team without the high pressure of many dealerships.

Matthew

25 de mar. de 2016

It was fast and easy and everybody was friendly. They took care of my car while I was able to drive a new car in the time being.

mmmurguiam

25 de mar. de 2016

Gilbert was a great salesperson would definetly recomend him to friends and family any time, just great costumer service by Gilbert Nathan thank you so much hyundai. ..................

andymccann72

25 de mar. de 2016

Brenden helped me to lease a vehicle. He was professional and someone I would recommend to my friends. He listened to what I was looking for and helped me pick a car that fit my needs.

Bruce

24 de mar. de 2016

Everything was great as usual. We have 2 cars purchased from Gerald. They do a great job. I have recommended them to several people.

Patricia

22 de mar. de 2016

The professionalism, friendliness, one on one attention and the comfort of making my purchase so easy. Everyone was so nice and explained everything even if they had to repeat it until I understood. The whole experience was wonderful.

aamador

22 de mar. de 2016

My wife got the exact car she wanted, with the right options and the right colors. The overall experience was very good, just like when we previously bought another new car there.

bmangan

22 de mar. de 2016

My first car buying experience was made easy first by the competitive pricing and also by the friendly and informative staff. I would happily recommend others to Gerald Hyundai and should I buy another Hyundai, I'll buy it from Gerald Hyundai.

krisbritt228

22 de mar. de 2016

Another leased car and I love it. Always would recommend Frank Laurenzana and gerald hyundai. I plan on moving to tn soon and will drive al the way back when my lease is up to do business

dlk50

22 de mar. de 2016

My experience with the staff and the lifetime warranty when my wife and I purchased a 2015 Tucson brought us back to Gerald's Hyundai where we purchased our 2016 Tucson. I highly recommend Gerald's to anyone wishing to purchase a Hyundai.

jovi.claridad

22 de mar. de 2016

Everyone I came in contact with was very professional and knowledgeable. I will definitely return in the future and will recommend it to my friends Ann's family!

Douglas

20 de mar. de 2016

Brendan was friendly, personable, listened to us and took good care of us. Danny was very helpful and friendly and explained everything in a kind, professional way. Everyone was friendly and heolpful.

David

18 de mar. de 2016

the timeliness of the recall work, my ability to look for a couple SUVs and a review of a salesman car that is very interested in

cdtomazin

18 de mar. de 2016

Tony was very helpful, nice, and did not push me into a sale that I was uncomfortable with. He was informative and relatable-I would recommend him to friends and family. Overall, this was a great experience and I am very pleased with my car!

joetatum93

18 de mar. de 2016

Very easy process, my salesman Dan Comiskey was very helpful and got me out of a sticky situation. He was very professional and easy going. I would definitely recommend him and the dealership!

jennifer.ray1977

18 de mar. de 2016

This dealer is excellent. All dealers are great and helpful but especially Alex and Mike (finance guy) really go the extra mile for you! This is a wonderful dealership! Ive bought two cars from them and recommend them!

greg.fink11

18 de mar. de 2016

Very happy with the service that I received. I have purchased one car through your dealership and leased another. I have already recommended Genci to friends who are in need of a new car.

Pjcorea

17 de mar. de 2016

Awful service department. Women Beware! Car was brought in for warranty work was told the car was ready to be picked up and was told there was no charge. Asked againat end of convo and the service writer said zero charge. When i showed up to pick up my car at 7 the cashier tells me I'm being charged. i had no choice but to pay to get my car back. When i called the next day and explained i got the run around and nobody would speak to me. i left a voicemail as well and didn't receive a call back. On another occasion my wife called for a oil change and the service writer told she needed $600 in maintenance. She called me asking why the car needed it. I than gave them i call and the service writer told me all i needed was a oil change. When confronted about the $600 he stuttered a bunch and than finally told me they are trained to up-sell as much as possible!!!!! Women beware this dealership is full of CROOKS!

christina03

17 de mar. de 2016

Thank You for everything and the great customer service your provided .Gerald Hyundai made buying a new car a great experience with your friendly staff

Julie

15 de mar. de 2016

Sales guy Frank was wonderful and not pushy, he listened to my needs and wants and was accommodating. Dan the sales manager helped me get to the price I needed and was caring

jim_angel

14 de mar. de 2016

Frank did a great job of pinpointing exactly what I wanted and needed. This is the second car I bought from Frank. Overall the dealership gets high marks!

dlewis7438

14 de mar. de 2016

I had a great experience with Gerald Hyundai. The salesman was very professional and knowledgeable. I will recommend this dealership to all my friends and relatives.

Neil

12 de mar. de 2016

Quick and friendly. They checked for problems that may occur before the problem did, communicated the problem, and completed the correction quickly.

Michelle

12 de mar. de 2016

The employees were very helpful and made the process very easy and fast!! I was very pleased with the car I got although I ended up having to go out and find it myself.

Julie

12 de mar. de 2016

The salesman frank was awesome and attentive he was not pushy and tried to make us happy. And so was Dan M. financial manager was willing to work with us

jpbechtold

11 de mar. de 2016

Tony Scaglione was very professional and let me make informed decisions. I'll definitely be back when we replace our other car! I was referred by a colleague and he was right about Tony. I was not disappointed!

wahidjon

11 de mar. de 2016

dealer is very good, saler is excellent,hyndai elantra is perfect, I like the financial option, is the best. you are doing a great job. thanks a lot.

gregoryw605

11 de mar. de 2016

They listened to my requests and acted on them accordingly. The sales staff went out of their way to make sure I was completely satisfied. Great overall experience.

jeff3175

11 de mar. de 2016

From the moment we entered gerald hyundai we were greeted and treated very good. Brian helped us and explained everything very thoroughly. I was very impressed with the service I recieved. Thanks again!!

renerivera130488

11 de mar. de 2016

The staff at Gerarld Hyundai helped me a lot with an old car and also gave a good deal, I would definetely recommend the Dealer

dsharos

11 de mar. de 2016

Dealership has nice stock and plenty of support staff. Dealership is clean. Needs to improve amenities for customers. Water wasn't working. Layout a bit crowded

rwillix

11 de mar. de 2016

Salesman, brenden hurd, and staff were wonderful to work with. Brenden was thorough and professional. He knew a lot about the vehicle and was excited to tell me about it. He made an easy and fun experience. The finance manager was wonderful as well. Thorough, helpful, overall great experience

kskraboly

11 de mar. de 2016

Excellent price on my vehicle, great service, great follow up to make sure I was satisfied with purchase. Had an after market sunroof installed with top notch service and quality of install. I would and have already recommended Gerald Hyundai as the place to go for their next vehicle purchase. This is my fifth Hyundai purchase and definitely not my last. I'll be back to Gerald Hyundai for sure!

ozzi412

11 de mar. de 2016

The title says it all! The staff is not pushy and the lifetime warranty is what sold me my second car from this auto group.

Jay

10 de mar. de 2016

Quick service. Special thanks to the young man who was able to retrieve an ATM card that had fallen down inside the center console.

Jeffrey

9 de mar. de 2016

geral Hyundai has a great waiting room but they take at least an hour just to perform a basic oil change...

Jovi-Anne

9 de mar. de 2016

Brian was really good! He was professional and very knowledgeable! I would definitely return to get future vehicles and refer this place!

David

9 de mar. de 2016

The salesman, Brian York. He was so helpful in helping us purchase a new Sonata. Very knowledgeable in his information needed to fulfill our purchase. He went out of his way to answer all of our questions, which made the experience most pleasing to my wife and myself. Wonderful personality.

Miranda

8 de mar. de 2016

At Gerald Hyundai comfortable waiting room and kind customer service in all departments. I appreciated the snacks and coffee while I waited.

James

7 de mar. de 2016

People very friendly. Your waiting area is one of the nicest I have sat in. The snacks and drinks are awesome. I didn't have any, but it is a great touch.

John

6 de mar. de 2016

Great& Friendly experience.and I enjoyed the newly remodel Customer waiting area with free coffee and snacks also talked with my salesman Gilbert Nathan.

Marc

5 de mar. de 2016

Service was easy to schedule and was done quickly. Waiting room clean. But they failed to put a window sticker or reset the service interval on the car.

Scott

5 de mar. de 2016

Great staff. Very help full. Love the car. Has great pick up and performance. Very comfortable ride. Love the way she looks.

Melissa

2 de mar. de 2016

I liked the service and treatment in a very friendly atmosphere, everyone was professional and respectful. Very clean and big dealership.

Shannon

2 de mar. de 2016

Very friendly and helpful. Process was easy which made it comfortable. Car was just as good as in the pictures.

John

1 de mar. de 2016

Everybody was relaxed, friendly and informative. I was shown the car I said I was interested in, agreed on a price that I think is quite reasonable.

Gregory

28 de feb. de 2016

Very Low pressure, informative, polite and friendly. The sales manager and staff listened to what we had to say and made sure to act on our requests. We did not want the high pressure confusing sales pitch and they adhered to our request. What a delight to buy a car under those conditions.

Gary

27 de feb. de 2016

Prompt and efficient check in. Nice and improved waiting area. Reasonable price for the oil change. Took care to protect the interior.

Anthony

26 de feb. de 2016

The mechanic was thorough, took the time to explain my repairs and how they related to my warranty. The car was returned at the time promised.

David

25 de feb. de 2016

Fast service. Well organized. Salesman knew product and took time to explain features. No games with negotiations and very upfront. Very good on returning calls

Natalia

25 de feb. de 2016

Alex was great. He made us feel very comfortable while still ensuring we were properly informed on all bits and pieces.

Daniel

24 de feb. de 2016

The service time was well within the expected time frame. The new customer waiting area and accoutrements were excellent. Definitely a great staff this time around.

Megan

24 de feb. de 2016

The staff was very friendly, and we enjoyed working with them. It is evident that customer service is one of their number one priorities. They made our overall buying experience great.

James

16 de feb. de 2016

Oil change was done in a timely manner with tires rotated. We asked for a thorough check as we are leaving on a road trip to Tucson, AZ. We appreciate the good service. Also, it is nice to have the wifi password posted in the waiting room. It is readily available for your customers, and we don't have to ask anyone. Thanks.

Melissa

16 de feb. de 2016

Shopping for my first car was a breeze, The only hard part was choosing which one! And I love the one I picked!

ZUNICSENAD

16 de feb. de 2016

great purchase, we have nice experience buying a new car. Love Genesis so far great car. Blue Link not always connecting and can`t start car all the time.

NANCY451

16 de feb. de 2016

I purchased a 2016 Elantra for my 18 year old daughter at the end of January (2016). I had been contemplating purchasing a newer vehicle for myself and was considering a Honda HR-V, but I decided to go with the Hyundai Tuscan, which I will be purchasing within the next couple of weeks. My decision to go with the Hyundai Tuscan was, in large part, due to the wonderful car buying experience I had with Gerald Hyundai. They displayed professionalism, detail to customer service/satisfaction, and the fairest, hassle-free, pricing available, in comparison to other dealerships in the area. Thank you for making my car buying experience so positive.

Kimberly

15 de feb. de 2016

I was able to have a Saturday appointment which was convenient and I didn't have to spend for a rental car

David

14 de feb. de 2016

very efficient people very nice people very helpful with a pleasant waiting room with entertainment and food and drinks the most pleasant waiting room ever

Erin

13 de feb. de 2016

Fabulous waiting area...separate room for small kids. Made the trip so much easier for my 2 small kids. I had never seen such a great waiting area set up at a car dealership. Fantastic remodel job.

Ernman

13 de feb. de 2016

everyone is so nice and they try very hard to acomodate you and are professional!It makes taking your car in for repairs a pleasant experience!

Lisa

13 de feb. de 2016

The person who took down the information on the car was very friendly and I hope he waits on me next time too.

John

13 de feb. de 2016

Great attention from service manager, quality of service, quick and effective, and this is always the case at this dealership

Timothy

13 de feb. de 2016

Laquan was very enthusiastic ,helpful , and a joy to work with. the rest of the staff and especially danny was great

George

11 de feb. de 2016

The waiting area was comfortable. WIFI cut out at times but I was able to reconnect and get work done.

Domingo

10 de feb. de 2016

the comunication and the servive was great, it was a verry smooth transaction, iwill recoment the service of this dealer to all my friends and coe workers

RBB31

10 de feb. de 2016

Being from out of the area and not knowing much about the dealer, I was a bit apprehensive in approaching the showroom, but soon found out that my fears were unfounded. Genci was very personable and knowledgeable about the car and a deal was made rather easily. Everyone I met there was very professional and friendly.

DRE24

9 de feb. de 2016

My experience at Gerald Hyundai was excellent. Alex the salesman was awesome to work with which helped me feel comfortable buying my car. Will come back!

Thomas

8 de feb. de 2016

On this visit, service was quick & courteous. I also said that the service department needs to return calls when asked. I had a poor visit the time before and did not receive a call when I asked to speak with the manager

Micheal

8 de feb. de 2016

Great experience! What they promised, they delivered! From my first contact with the salesperson, to the sales manager, the process was the easiest and quickest that I have ever experienced!

James

7 de feb. de 2016

Salesman was extremely informative, helpful and courteous. Quality cars, with a large selection of models. Clean cars and facilities. Thanks Alex K.

Terence

7 de feb. de 2016

Have been taken my vehicles for servicing since purchased in January 2014. Good Time taken and convenience. Friendly Service staff updated and upgraded facilities.

Judy B.

5 de feb. de 2016

I'd like to thank you for the thorough job on explaining everything about my new Santa Fe. The follow up phone call was great since I had more questions. Keep up the great job.

LORIKOVAC

4 de feb. de 2016

Had a great experience. The only problem was receiving my car with red stickers on the tires, I will be returning to have them removed. I feel the cargo net should be provided with the Sonata Sport.

Bharti

3 de feb. de 2016

Very Friendly Staff and manager, Easy to work with, quick response and replies from the customer service representatives in dealership.

Christina

2 de feb. de 2016

I Highly recommend purchasing your vehicle threw Gerald. Great service, very helpful kind people that do everything they can to give you the vehicle you want.

Dan

1 de feb. de 2016

Ease of getting appointment at the North Aurora Location. Nice clean facility well taken care of. Friendly service employees Job done well

Cynthia

31 de ene. de 2016

Genci understood I needed to be at a certain price point and wouldn't be pressured to buy a car...he was very detailed in showing me and telling me everything about my car, other dealers I was shopping weren't as detailed as he was. He worked on it for 3 days to get me where I needed to be. Dan in finance was bet y nice as well.

Andreas

31 de ene. de 2016

Salesman was great. Very good to deal with and great staff and atmosphere. Would recommend to anyone. Very happy with deal.