PJCronk

14 de mar. de 2016

It was a great job and completed within a reasonable amount of time. They have an excellent waiting room with many amenities. The oil change was what we needed and friendliness was wonderful.The service clerk was polite and helpful.

Brandi

8 de mar. de 2016

Excellent service. Very friendly and helpful. When I need to get my car serviced or repaired, I will definitely be using Gilbert in Okeechobee!

Me. G. Taylor

7 de mar. de 2016

I just would like to say how much I liked doing Business here !The service I received when purchasing a used vehicle was almost unbelievable ! When I pointed out a problem with the truck I was buying the sales manager said he would have it fixed at no extra charge to me ! Plus He gave Me a vehicle to drive while that one was being fixed!! Then delivered the truck to Me !!! What Service !! When I do purchase a new Thuck I will make the drive down to Gilbert Ford to do so !!! Over 180 miles by the way ! Have never been treated this good at any other Dealership !!! Thanks again for everything !! Mr. G. Taylor

Jim

15 de feb. de 2016

I like the way they handle their service appointments ended up trading trucks and got the best deal I have ever gotten on a truck.

Michele

3 de dic. de 2015

I have a Ford Escape 2013, and have had poor experiences with the local (Advantage) ford dealer in Stuart, FL. So I tried Gilbert Ford in Okeechobee because they were rated well online and had great remarks for customer service. They are 50 min out of my way, but it was worth it to me to give them a try. My vehicle needed an oil change and recall maintenance. I was not disappointed! Everyone (and I mean everyone) said good morning and greeted me while I waited. The service took a few hours, but I expected that. They kept checking in with me to let me know the progress. All the staff were friendly, warm, and happy. An item of mine was accidentally left behind in the service dept - I called and they quickly mailed it back to me. They were apologetic and courteous. I'm so happy that I've found a new home-dealer for all my vehicle needs.

Betty

25 de nov. de 2015

Answered my questions, very helpful, very friendly, near my residence, completed work quickly, ability to get tires quickly and make an immediate appointment

Tony

19 de nov. de 2015

Arrived to have a oil change and service on my F-350 truck that I purchased from your dealership. Your service writers are always so helpful and friendly. My wife, son and myself waited for the work to be completed in short order.

drses

20 de oct. de 2015

I bought a Ford-150 XLT 4x4 Crew Cab from manager Phil Edwardo on Sat. after only 2 days of searching. Phil found (where 5 other dealerships could not) a truck with my exact requirements & gave a very competitive price to seal the deal. The transaction was A+++ in every way.

Gary

18 de oct. de 2015

I really appreciated the quick response to all of my questions. Other dealerships basically ignored me (In West Palm Beach)and didn't followup with me. I heard about Gilbert Ford from an employee of mine at FPL. I decided to try Gilbert Ford and had quite a different experience. It seemed like everyone was there to help me. We closed on a deal within one week and I can't be happier. Thanks go to Phil, John, Travis and Michelle. You have a great team at Gilbert Ford!

Joy

14 de oct. de 2015

No hassle, very professional. I had my car detailed and it looked like it just came off the show room floor.

Okeechobee1

6 de sep. de 2015

The Staff are all so very courteous and the service excellent I would recommend Gilbert Ford to allthat I know. I would never take my vehicle there when it had it's previous owners. but enjoy the experience under the new ownership.

Cheri Watford

28 de ago. de 2015

Gilbert Ford has a very professional environment. It's staff from the parts department to the service department is very knowledgeable on all Ford products and services. They are very prompt with getting your vehicle serviced and Ford certified. Gilbert Ford 's management has the highest respect for all their customers from the Owner, General Mgr, and Sales. Our family has the highest respect to our local Ford Dealership and would never shop or do repairs outside of Okeechobee.

Brendasoto

25 de ago. de 2015

Only problem was telephone no one answered so I called Chevy and ask them if there was a problem with phone they got in touch with someone and they called me right back made an apointment for next day at 9 got tbere they took my truck in and I waited it was very quick in and out everyone was very nice and nice waiting room also

Gpendergrass

23 de jul. de 2015

This is my second time seeding trucks to this Service center, so for so good. The Service advisor keep me inform with update's with the vehicle status. Turnaround time was good also.

mhudson

22 de jul. de 2015

Great facility, people and service. Convenient to have it done while I was at the store.And their new DMS system Auto/Mate is AWESOME!!! ;-)

Cheri

15 de jul. de 2015

We had a low tire pressure issue which they found an object that imbedded into the tire. We chose to order 4 tires and do our oil change which we were notified by e-mail that it was due.

David Schlager

21 de jun. de 2015

Your service department was great. We purchased our Ford from Langford Ford new and always took it there for service, but since they changed hands we were not happy with the new owners. We had issues with the rims on our truck, they are corroding. They said they would look into it, nothing happened, they weren't interested. You took pictures and seemed to be seeing what could be done. The rims are in the 5 year warranty. Thank you for your service. Dave Schlager

Cassey

5 de jun. de 2015

I am a customer of both Gilbert Chevrolet and Gilbert Ford. I couldn't be happier with their service!

Elaine Howell

30 de may. de 2015

Very happy with my experience. Jimmy and the rest of the staff were wonderful.

wpsorah

19 de may. de 2015

Thank you for fixing our ford escape accurately (as seems to be running well, with no oil drips), timely manner and leaving the vehicle clean.

Atcjim

6 de may. de 2015

Excellent service from Deann and Jimbo, also John the technician. Price was right and time of service fit our time frame. It was basically a walk emergency.

John Cerulli

23 de abr. de 2015

I was passing thru town and was overdue for an oil change, I pulled in and was taken rite away. As A small business owner I was so pleased to receive this kind of treatment. I live in Port Saint Lucie but will try to arrange my schedule to be in that area when I need Service.

Nancy Murphy

9 de abr. de 2015

It's a pleasure to deal with those employees from Gilbert Ford! I only wished that you were opened prior to our purchasing a truck from Dodge! My husband cringes every time he gets in his truck (2013 Ram)! It's too big and he can't manage to pull his boat behind it, without a problem......

Paula

23 de mar. de 2015

I have a 2006 Honda Odyssey and I am grateful to Gilbert Ford for servicing my van. Their customer service is first rate, and the service was top notch. I was also able to have my van detailed while it was there. Thank you, Gilbert Ford!

Mike Sylvain

27 de feb. de 2015

Excellent service and courteous staff! Will return!

Tony Lutz

23 de feb. de 2015

Brought in my F-350 for a recall service. Every one was extremely friendly and helpful.

BOB GIBBENS

15 de feb. de 2015

Would have ranked higher but the service relationship started out slow but finished strong. In the end I am happy with the experience and will use the service again.

jim barb

14 de feb. de 2015

Travis was our salesman and made the experience really comfortable.

Action Business Corporation

6 de feb. de 2015

Every time I need a repair that make a spot for me and treat me like people should be treated. Thanks

Dave Bellan

4 de feb. de 2015

Very Happy with Gilbert Ford, Haven't tested out the GPS fix yet, Not happy that Ford Company didn't send a new module for the GPS. Going on a small trip tomorrow, will let you know if it's ok. Thanks Dave Bellan

Jon Ellison

5 de ene. de 2015

I have just recently started to use Gilbert Ford for my truck services. Everyone I have spoke with and dealt with at Gilbert Ford has been very professional and courteous. Who could ask for anything more? The other day I needed airbags installed on my truck, as I haul a trailer often. I chose three places to get quotes from (Gilbert forward being one), and Gilbert Ford came in the cheapest so I went with them. Once again they did not disappoint!Thank you Gilbert ford! PS; I thought you should know I travel 40 miles one way to get to this dealership, passing by other dealerships on the way.

David Beckett

25 de nov. de 2014

I had a great experience in purchasing my truck from Michelle and another great experience from Deanne and the service department on my first service. I would recommend, and have recommended, Gilbert Ford.

Jon Ellison

24 de nov. de 2014

This was my first experience dealing with Gilbert Ford. I was very impressed! Everybody I dealt with were friendly and helpful. Deeann was exceptional! She took the time to solve an issue I had with a previous dealership and she was very professional!I am unhappy with the service at the dealership near my home and will be driving the extra 40 miles to Gilbert forward from now on to have my truck service

Blaine N Ellison

11 de nov. de 2014

The shop was ready for my vehicle at the appointed time and only took ~30 minutes.

G F Palazzo

20 de jul. de 2014

Finally found what I was looking for through Cars.Com and the vehicle was at Gilbert Ford.It was/is A 2011 Ford Ranger XLT....Last of the Good ones....too bad Ford discontinued them....(Bet-they'll be back!)....any way the Whole staff at Gilbert Ford were accommodating,friendly and very helpfull.Michelle-in sales was 1 of the best-next was John in the service dept,next was Chadd in parts and finallyJohn Whidden business manager-All good people,the type that you would just want to go in and say "hello"....even though i'm appro.45 miles away it was a worthwhile experience-I feel I made a good decision.If your in the market for a Ford vehicle-Give them a shot-I think you'll be glad you did.....

John

26 de jun. de 2014

I saw a 2014 Ford Mustang GT online here at Cars.com when I was about to move from South Dakota to Florida and the dealership held it for me for a couple of days until I made my 2000 mile drive south. The car was beautiful and had a good time buying this car. I recommend this dealership and Michelle was a big help, the online Sales rep, in helping me get this vehicle, holding it until I arrived in Florida, and with anything I needed help with after the buy. Plus she is easy on the eyes and fun so that is always a plus!

Ivonne

21 de may. de 2014

I needed to purchase a pick-up truck for work. I did not want to spend a lot of money or have to deal with a salesperson trying to get me to purchase something I could not afford! Michelle found me a used truck that was perfect for my budget! She made me feel like we had been friends for years and I did not feel taken advantage of. As a woman, purchasing a vehicle can be very intimidating, she made the process easy! I will be going back to see Michelle when I purchase any other vehicles!

Jason

9 de may. de 2014

My wife and I purchased an Escape from here recently and couldn't be happier. We dealt with Eric and he wasn't pushy at all. We told him what we wanted, asked a few questions, and we were driving off the lot in a little over an hour. When I buy my next F250 I will definitely be coming back here. Thank you Gilbert Ford!