patricia and john salinas

11 de may. de 2015

i would like to say that omar did an awesome job of meeting our needs in purchasing a vehicle. he never stopped giving up until he had our business but more importantly until we were satisfied as customers. i will always come here and feel welcomed and never think twice about the service we recieved here. so on behalf of myself and my husband we would like to say thank you for meeting our needs and giving us peace of mind that we made the right decision today. #happycustomers 5-11-2015 thanks again mr and mrs john and patricia salinas oh and our daughter destiny faith salinas as well

Tilu

15 de abr. de 2015

We had a wonderful experience. Omar explained the car very well. They have us what we wanted for our trade and honored an expired discount coupon. I am very pleased with their service and staff.

Michon & Greg Thornton

11 de abr. de 2015

Every time, I come to Nissan my experience has been easy and smooth. My husband and I are always satisfied . Great customer service whole family feel, not pushing to make a sell just easy and honest. I recommend Gillman Nissan to everyone who needs a car, for smooth and easy transition. Omar Mahmood took care of this time come see him. Daruis Young took care of before great team again come and see Omar Mahmood

Osman

26 de mar. de 2015

Bought my Pathfinder SL from mr Omar MAHMOOD very genuine and up front! I highly recommend

Veronica

24 de mar. de 2015

Went from a 2005 Armada to an Armada Platinum. Omar Mohmood and Ulisess Cadena had great personality. Made us feel as they knew us forever. Great sense of humor.

Monica

22 de mar. de 2015

Great experience! Omar did an amazing job at explaining everything.

Khalid Kidwai

24 de feb. de 2015

I needed a reliable car at a certain budget. I got more than what i wanted. Omar provided exceptional service. I was in and out of the dealership in an hour. I will be purchasing more vehicles from this dealership very soon. Highly recommend the dealership specially the salesman.

Swift111

20 de feb. de 2015

Went there to buy a car. Told them the one that I wanted. They kept me there 4 hours. 3rd dealership I had been too. Tired of getting the run around. They kept telling me they would get me they car I wanted. Then after three hours said that I could get the car a wanted if I financed it. Told them three times I did not want to finance I wanted to pay cash. They told me it was the same thing. I said if It is the same thing why can't I pay cash. I finally decided on another car on my own. I told them that I needed to leave and the rushed me through paperwork and made a mistake on the extended warrenty. Would not even give me my car keys back until I made a purchase after I asked for them several times.

beyondblessed

30 de ene. de 2015

I purchased my first vehicle on January 28,2015 and I must say the experience was amazing .Please go see Zeb Poindexter I was so nervous and he made it an awesome experience along with him being an amazing person it helped to know that I mattered to him as a customer. Don't get me wrong the finance manager was awesome too but the salesman is the reason I purchased .. Thank you for helping me purchase a car when the other dealerships looked at my credit and didn't even try .Zeb never have up ! ??????

Heidemann

26 de ene. de 2015

Omar Mahmood did an excellent job selling me my car! I have never had a more pleasant experience buying a car. It wasnt grueling or frusterating, he was really on my side the whole time.

Enrique delamora R

26 de ene. de 2015

we stop by me and my wife to see / test drive the nissan maxima and we liked it , we like and agree on the price , my wife is really happy with it , omar mahmood treat as nice and with respect .

Altima buyer

14 de nov. de 2014

The employees here at the Nissan store were helpful and nice. They made it a easy vehicle purchase and now I get my car serviced here. Its overall a good family owned store.

Keller

14 de nov. de 2014

This Dealership is clean and staff is always helpful and friendly. Also for what its worth, I like how the service department does not pressure me and my dad to get a lot of work done every time I come. They are honest and dependable people.

david

14 de nov. de 2014

Service advisors are pleasant, service is actually fast also. They've got drinks and coffee and really make you feel welcome. I majorly recommend this service department. 5 stars all the way.

J_Barios

14 de nov. de 2014

My experience at Gillman has been great. I've been coming here for years! I really recomend Daniel for service, he really knows his stuff.

vanlcerda

5 de may. de 2014

Great place to buy your next vehicle. I loved our salesperson, Kumar, he was very patient and kind. He really helped us out with a payment that we can afford!

brobertsiv

3 de mar. de 2014

After working with various internet sales managers, we selected Gillman Nissan of Rosenberg, TX to make our purchase of a 2014 Rouge about two weeks ago. Their price was good, and their intent saleswoman was responsive.Upon arriving at the dealership, a salesman was assigned to lead us through our purchase. As a first step, the salesman insisted that we do a test drive in the actual car that we were going to drive home. Having completed a test drive already, I was reluctant, but my wife insisted that we complete another drive. The salesman and I entered the car, and he proceeded to explain various features on the vehicle. After driving for a few minutes, we returned and I asked the salesman to clean the car while we completed the paperwork.After completing the financing paperwork, we met our salesman again, who assured us that he had cleaned the car and parked it outside with a full tank of gas. He explained that he had checked everything on the car and that we were good to go. The dealership supposedly did not owe us any additional add-ons or accessories. We signed the final checkout form and went outside to what we thought was the same vehicle I drove earlier.As my wife sat in the driver's seat and the salesman explained more details about the car to her, I went to take my son to the car in which we had arrived. It was then that I noticed the same car that I drove earlier. My suspicions were raised immediately, and I couldn't believe that the saleman would have so blatantly lied to us. I was confused as to why he would be trying to give us a different vehicle than the one I drove earlier. Moreover, I really doubted myself because I didn't remember any specific detail about the car I drove other than how badly I parked it. I began to walk back and forth between the two cars to compare them, and while the trim was the same, I eventually noticed that several of the dealer add-ons that we had paid for were not on the car that my wife was sitting in. I couldn't believe that we were about to be victims of a bait and switch. I was in utter disbelief. I asked to see the salesman's manager immediately.As it turns out, of the $721 worth of add-ons that we had paid for, only the $47 wheel locks were on the car that we were about to drive home. The GM fumbled through various excuses before eventually accusing the salesman of wrongdoing. Had I not seen the salesman go into the GM's office for every single decision that had to be made, I might have believed him.Even though the dealership did provide the add-ons after I complained, I would highly encourage anyone to avoid buying a vehicle at Gillman Nissan of Rosenberg. Our purchase there was a terrible experience, and I would not trust anything that they tell you.

TxBuckI

6 de dic. de 2013

I started my car search using TrueCar and other internet options. I had a member of the Gillam team contact me thru TrueCar. I replied by E-mail thanking them for the response, but explained I was looking for a very specific vehicle, and it was not in their inventory listed online. The individual replied asking what vehicle I was looking for and I replied the Blue 2014 Nissan Xterra Pro-4X. Below is the text of the conversation back and forth from that point:Gillam: I talked to my manager and we have that Xterra available.Me:I don't mean to seem untrusting, but I had another dealership tell me they had it on the lot yesterday. I drove there last night to find out they didn't have any 2014 Pro-4X's on the lot, nor did they have any there when I was told it was available. So now I am a little skeptical. Can you verify that the vehicle is definitely there and if I come tonight I will be able to look at it, with the understanding that it could always be sold between now and then. Gillam: The xterra is available , When can you come in the dealership?When I arrived that night, after leaving work early from Webster Texas and picking up my wife, I was greeted at the door by two members of the sales team. I asked for the individual I had exchanged E-mails with. Upon their return, they told me she had explained what I was looking for and they did not have that vehicle on the lot. To say I was less than pleased would be an understatement. After expressing my displeasure, the salesmen went to get the sales manager. While the manager seemed like a nice enough person, he seemed to want to make excuses rather than just admit what happened. He assured me there was no attempt to deceive me. I will let the readers of this determine if hey feel that is true. The text above is a cut and paste from my E-mail. He then went on to try and educate me on what the term available means. Since I didn't have my phone with me, I wasn't able to get the E-mail and review it at the time. But, when I put his definition together with the E-mail, it makes me believe more and more that, not only was I intentionally deceived, but that the employees are taught to do it this way. I agreed to look at the car they had, but stated I was not saying I would still do business with them. The salesman who should me the car, Hassan, was a polite gentlemen and at no time seemed to be anything but professional. If not for him, the rating would probably be a 1. I did agree to call the next day and let them know what I decided on whether I would do business with them. My intent was to wait until late afternoon to see if I got an E-mail from the individual who mislead me. Instead, Hasan follwed up with me at 12:24 via a phone call. I explained to him I had decided against doing business with them. I hated to do it to what seemed like a nice person, but cannot be part of the problem by rewarding the delearship for misleading me. If they can't even be honest on what vehicle is there when I reach out to me, what else would they deceive me on?

kwoods2011

10 de oct. de 2013

Nice dealership. Good inventory. Drove 5 hours to pick up a truck purchased over the phone on the contingency that all imperfections were verbalized or photographed and sent via email. When we arrived, we found the side view mirror damaged and needing to be replaced and it was definitely a smoker's vehicle with burnt holes and discoloring above the driver's window as well as the signature smell of a smoker's vehicle. Normally, these problems would be acceptable and even expected for an older vehicle but it's bothersome nonetheless that they weren't addressed before driving the distance. The price was desirable so we went ahead with the purchase. It was a great chance for someone to break the stereotypical "used car salesman" mold but it just wasn't in the cards. I wish the best of luck in their future car sales and hope that this post doesn't hinder sales but I just want to be honest with anyone else looking for a used car. Good luck!

TScott357

31 de may. de 2013

In, March/April 2006, I bought my first Nissan Titian Crew cab pickup truck. I bought it new from Gillman Nissan Ft. Bend, in Rosenberg TX. Since then I have been extremely happy with it ride, it durability and reliability. Over the past seven years I have racked up 149K (+/-). I was so impressed with the Titian; I was planning to go back Gillman Nissan to buy a 2013 crossover. At least, until Monday May 06, 2013 when I took the Titian to the Gillman Nissan Ft. Bends Service Center for what I thought could have been a major problem(s).The symptoms were, (1) the oil pressure gage was pegged out on High. (2) It was hard to start. And (3) there was a fairly large amount of white smoke coming from the exhaust for about 3 or 4 minutes after starting. It wasnt running rough, missing out, no hesitation, and no overheating, no nothing, just these three symptoms. However, since it has 149K, I thought it could be a major problem(s). However, I wasnt expecting the diagnosis to come back that the engine is blown and needs to be replacing. The estimate for a used engine would be $4,500 and $11K for a new replacement engine. They said diagnosis test indicated bad compression, slug all throughout the engine, bad injectors etc. When I questioned the diagnosis, the Service Adviser told me that the Titian 5.6 engine was bad about going out around 148 -150k. I was expecting bad news, but this bad. I walked out of the service center with a written estimate, and $105 non-refundable diagnosis charge. Got in my poor old broken down truck and drove 35 miles home and parked in the driveway.When I got to work the next morning (via my motorcycle) I was told by a co-worker whos husband, is a technician for another dealership in the area. He had told her that over the last few days his dealership service dept. was experiencing, an unusually large number of vehicles coming into their shop with diesel mixed in with the vehicles gasoline. Turns out, they all bought bad gasoline from a service station in my home town, the same gas station I bought 18 gallons of gas from just 4 days earlier. That was the same day I started having starting problems. The next morning I added 16 gal of clean gas to my Titians fuel tank. Immediately the starting problem improved and the smoking issue was reduced significantly. I then made 170 miles trip on, according to the Gillman Service Dept., a blown engine without any problems. Along the way I found a Jiffy Lube. I had the oil level checked and then change. According to the lead mechanic changing the oil the dip stick indicated that the crank case was over filled with about 1 to 1 quarts of oil. Thus the pressure gage is reading correctly, showing high pressure. Problem # 1 solved. I have now corrected all three issues with my Titian with a $40 oil change and $70 worth of gas, for a grand total of $110. This is after two days and 210 miles of highway driving on an engine that Gillman Nissan Diagnosis test revealed as blown an engine.You would think I am a happy camper now. Well I am not. I came within a Nats eye lash from spending a lot of money unnecessarily with Gillman Nissan because of their Diagnosis test analyses. I went back to the Gillman Service Department and confronted the Service manager and the Service Advisor about their Diagnosis test. The Service Manager (SM) and the Advisor reviewed the diagnosis test results with me again. The SM stated they had done a computer check and found some indications of the loose of compression in the cylinders. I asked if they had pulled the dip stick to check the condition and level of the oil. They said that they did and found nothing unusual. I asked if the crankcase had an excess amount of oil would it increase the oil pressure. They said yes.I asked if they had check for any contaminates fuel tank. They said they did and didnt notice anything unusual. I asked the Gillman Service Manger if the symptoms of being hard to start and smoking badly could indicate the possibility of a bad gasoline in the fuel system. He said yes.I told them about my conversation I had with the manager of the driven gas satiation, who freely admitted that diesel had indeed been pumped into the station underground gasoline tanks accidently. I also related my conversation with the Jiffy Lube lead mechanic. The SM had a concerned look on his face and started making excuses or defending the testing they did.I then told the SM and SA that I paid for $105 for a non-refundable diagnosis test, so they could tell me what was wrong with my truck. I told them that theyre diagnosis test has failed to help me and Gillman, If my doctor used their diagnosis test on me, the doctor would want to do a heart transplant, when all I really needed was to take a baby aspirin once a day. These symptoms could have been repaired real simply. I would have been glade to pay for the work. Not only was the test faulty, but they lied about what they did. They tried real hard to convince/ deceive me. If it hadnt been for some good friends and a couple of honest business people they would have been successful. Good business people dont have to lie and cheat to make a living. Only the looser have to defraud their customers. The Gillman Nissan Service center committed Attempted Theft by Deception. I can guarantee Gillman Nissan Ft. Bend this; I will never buy nothing from them again and they can be dam sure I wont bring anything to them fix. At least I got my $105 non-refundable diagnosis Fee back. Thats the only thing they did right!!!!!Scott G.

dnp222

17 de mar. de 2013

I was in the market for a 2013 Nissan Maxima 3.5 S model, but soon found myself steering towards the 2012 Nissan Maxima 3.5 SV model. I found that it had more of the options I wanted to have in my next car. I found several dealerships who carried this model, but only a few that carried it in the color I wanted, Gillman Nissan of Rosenberg, TX was one of them. After I confirmed that the car that I was interested was in stock/still available, I made an appointment. After the test drive, answering all my questions, the dealership and I were able to settle on a price that was a fantastic deal! Based on my credit score/history, the dealership was able to beat my pre-approved bank loan APR so I decided to finance through them. The paperwork process was a breeze as the finance director spelled out all the details clearly. The entire car buying process was a very positive experience and this dealership exceeded my expectations. Despite being 30 miles from my office and about 40 miles from my home, I plan on bringing my car back for any maintenance, scheduled services or other repairs needed to my car. I would recommend this dealership to anyone looking to find a great deal on a Nissan.

megandoucet

17 de mar. de 2013

I had an amazing experience with Gillman Nissian. I am from Louisiana and drove 4 hours to get my car. I had been searching for an Altima for a few weeks. None of the dealerships in LA had the storm blue with tan interior nor did they make any effort to look for it at other dealerships. When I called Gillman after seeing a storm blue car online they informed me that it had black interior, it wasn't exactly what I wanted but for the price I knew it was worth the trip to Rosenberg. A few minutes after out initial conversation, Mr. Pete called me back to inform me that he had found the exact car I had wanted. I knew then I was going to purchase my car from Gillman. They took the extra step to make sure I was getting exactly what I wanted when no other dealership I had spoken to had. I'm definitely going to recommend Gillman Nissan to everyone her in LA.

DNP

17 de mar. de 2013

I was in the market for a 2013 Nissan Maxima 3.5 S model, but soon found myself steering towards the 2012 Nissan Maxima 3.5 SV model. I found that it had more of the options I wanted to have in my next car. I found several dealerships that carried this model, but only a few that carried it in the color I wanted, Gillman Nissan of Rosenberg, TX was one of them. I have been exchanging emails with one of the sales associates/managers and made an appointment on a Friday evening to see the car. This location was about 30 miles from my office. The dealership was smaller than other Nissan dealerships, but they seemed to have an extensive lot of new inventory/2013 models. I took the car I was interested in for a test drive. The sales associate was very accommodating, courteous, professional and was very patient with me as I threw a ton of questions at her about the car. I met another sales manager who helped answer several more questions I had comparing it to other trim models and other cars from other competitor dealerships I was interested in. The dealership and I were able to settle on a price that was a fantastic deal! Based on my credit score/history, the dealership was able to beat my pre-approved bank loan APR so I decided to finance through them. The paperwork process was a breeze as the finance director spelled out all the details clearly. The entire car buying process was a very positive experience and this dealership exceeded my expectations. Despite being 30 miles from my office and about 40 miles from my home, I plan on bringing my car back for any maintenance, scheduled services or other repairs needed to my car. I would recommend this dealership to anyone looking to find a great deal on a Nissan.

tck1928

23 de dic. de 2012

their service was excellent. They had great selections. great servicefrom sales to closing with the finance department. Made our family feel confortable and worked professionally with us.

Storm

7 de nov. de 2012

Advertised 2011 Nissan Murano SL with leather. Drive 30 miles to dealership to find it is a cloth model S . Lame excuse that a third party does their advertising. This car is still listed incorectly.

Suddenlyafatherofthree

27 de may. de 2012

I live across town and I was not even looking to get a car in Rosenburg, but I hit the wrong button and my search request was sent to Mr Ross. He called me immediately, within minutes and with his customer service and humorous nature over the phone I decided I was willing to drive almost forty miles to his dealership. It was worth the distance. Although it took a long time for the financing to go through, mostly because of cell phone issues, Mr Ross never made us feel pressured. Mr Ross was so nice. My pregnant wife and I drank over a eight bottles of water waiting for the finance department. Every question I asked he answered with a common sense answer that made me feel better about my car buying experience. He was even good enough to tell us what we would be better getting upgrades done after we purchased the vehicle(at best-buy) versus having them include it or have to go up model types(saving us money in the long haul). I am very impressed. I am going to refer ALL my friends and family to him. I want Mr Ross to succeed because he really made us so happy about the decision we were making. There are Two important decisions in everyone's lives your house and your car and this was a no brainier, thanks to Mr.Ross. Not going to Gillman Nissan, would be the biggest mistake you ever make, because Mr Ross went the extra mile to get us into a SUV we wanted!! Thanks Again!

Janet Barrios

29 de abr. de 2012

Our experience at Gillman was wonderful! From the time I emailed Mr Matt Berry to inquire on a vehicle to the end of our purchase!! We drove 6 hours to purchase a vehicle, the staff was extremely friendly and helpful. We were in and out in less than 2 hours and back on the road home!! I would definitely recommend Matt Berry and Gillman to anyone. I don't think I've ever been so pleased with a sales staff or car purchase!Keep up the good work!!!!

tdkeller1

28 de abr. de 2012

Dealership was clean and the staff was very helpful and friendly. Minimal negotiation to arrive at an acceptable price for a 2012 Altima. We now own a Nissan Altims and a Honda Accord. Both were purchased from Gillman dealerships in Fort Bend. It's very convenient that the two dealerships are side by side.

pabhorn

25 de abr. de 2012

I was treated very well from the time I entered the dealership. The saleperson was very friendly and informative. He put me at ease and made my car buying experience very pleasant.

laura77423

24 de abr. de 2012

They worked with you and the car that you liked. MR. KUMAR did a great job and went the extra mile so we could get the car. I'm really satisfied with my purchase and would recommend it to my friends.

mrellin06

23 de abr. de 2012

Everyone was very friendly while I was going through the process of purchassing my first new vehicle. It was a very long process, however I feel I made a good choice going with this dealership because my family has a established relationship with them already so I was treated very well and given a good deal on my vehicle. I am really enjoying my 2011 Sentra SR and it has been a life saver to have my own car!

aaq88

22 de abr. de 2012

Bill Asare- The best sales associate I came across thus far. The staff is very friendly, and they work with you to give you the best price. Def. going back to them for any future Nissan purchases.

sfarias

13 de abr. de 2012

Very satisfied with the service I received at this dealership, the sales staff and finance staff were very helpful in getting me the vehicle I wanted.

Robertejohnson

10 de abr. de 2012

This was by far, the most enjoyable new car purchase I have ever had. John Decman is a pleasure to work with, very professional, knowledgeable and personable. I would be glad to recommend John and Gillman Nissan to my friends and colleagues.

achilders

4 de abr. de 2012

This dealership was very friendly and helpful in finding the exact vehicle that we requested. They worked quickly to meet our needs and gave us a great deal as well.

92066RMG

2 de abr. de 2012

VERY HAPPY WITH JOHN DECMAN CUSTOMER SERVICE WENT OUT OF HIS WAY FOR ME N MY FAMILY HELP ALOT WITH PRICE N CAR KNOWLEDGE AND DOES HIS JOB VERY EXCELLENT

Slash713

2 de abr. de 2012

I found a Murano that I like on Gillman Nissan on website. According to the website they have this vehicle in stock but when I came to visit the dealer, believe it or not, they don't have it! One of the sale man took me around and showed me other Murano that has the same internal color that I like and showed me another one that has the external that I want and wanted me to give him an offer to close the deal! He was not happy much because I told him that I would not do that since I did not even see the one that I like. He then told me that the vehicle that I like was not on the floor, it was in the warehouse and he will be able to get it in if he has some kind of commitment from me! Once again, I told the man that I would not do that, If he wants to earn my business, he needs to have the vehicle in, give his customer a chance to take a look without asking his customer put down some money just to have a chance to take a look at the vehicle that his customer want to see? I told him that all he had to do is telling me that if he has the vehicle to show me or not, if not I'd leave and look for somebody else who has it. He got frustrated and ask me to follow him in to his office, I followed him to his office and asked myself what kind of game he wants to play next. He left and came back with one of his Sale Manager, His name was Hilton Tran, this man really knew how to treat his customer. Mr. Tran took time explained us everything and told us that he would bring the vehicle in for us to take a look tomorrow without asking me to put down any money. Well, the next day I came, the vehicle I like was there, colors and options matched my likings. Mr. Tran and I made the deal painlessly, I bought my Murano LE loaded with all options with Mr. Tran pleasure and happiness. Everything when good from A to Y, but when the sale man tried to put the temporary license plate on the back of my vehicle, he "stripped" one of the screw holes and had the screw stuck in there!!!! I was internally mad as hell, I just paid for one of the most expensive vehicles in his lot and when it came to the last step, he "F'ed" it up like that? He used the other one, screwed it in to hold the plate and punched a hole thru the temporary license plate hang it of the screw and told us if we want, My wife and I can take the vehicle drive home like that!!! We just could not believe that was how the man approached and solved the issue like that to his brand new customer. I asked to talk to his manager, I told the manager that I'd leave my "just bought" vehicle behind for them to fix it and would come back to pick up the next day. Next day came, I called one of the sale managers in the dealer and was advised that it was fixed and inspected. We once again had to drive all the way from Galveston, TX to Rosenberg, Texas. It took us 1.5 hr to get to the dealer, again, Mr. Tran, Hilton greeted us with warm welcome, he showed me my vehicle, but when I saw curious to see how good it was the fixed it, I was very disappointed, the screw hole was not fixed, what they did to it was they inserted a threaded plastic cartridge in the hole, fasten the crew in and hoped it would hold the license plate in place! The dang plastic seated floppily in the hole and with my two fingers I could easily I pulled it out of the hole and showed it to Mr. Tran. Mr. Tran called in the Service Manager and the Service Manager told us that the right part was not available un till Sat, that was why he had to fix it temporary just because he was out of part! ??? Now, I don't even understand why would the other Manager told me that my vehicle was fixed and inspected when it was not? I asked Mr. Tran why and was told that He was not aware of the situation. I'm wondering :"Why didn't they communicate to each other"? Is this how they treat their customer after the sale? Well, finally my Murano was fixed on the following Sat. Mr. Tran offered me a some gas for my trip driving home.Well, it was a mix feeling of experiencing with Gillman Nissan. Bad/Good? I can't tell now, I met good/bad people and had good/bad service in there also. One thing I know for sure, I will not return to Gillman Nissan for my next vehicle anymore, and I will not recommend it to any of my friend either. One simple fact is I just don't want any of my friend to go thru all the pain, driving back and forth and very poor service of the dealership that I just went thru.

mdtangs

29 de mar. de 2012

Our sales person was friendly and in our opinion honest and sincere.We were offered the car we requested online and the price that was quoted

JILLPHILLIPS

24 de mar. de 2012

Matt was more than helpful in my purchase experience. He stayed late to help me and even gave me five dollars out of his own wallet when I left in my new Altima because I did not yet have a toll tag to make it home on the beltway.

nmashee

17 de mar. de 2012

The employees that we worked with were very helpful and nice. They actually made it one of the easiest vehicle purchases I have been involved with. Nam was very thorough when explaining the finances.

Batchelord

11 de mar. de 2012

John worked well with us. Listened to our requests. Friendly and timely with the sale procedure. Will recommend to friends. We are pleased with our purchase.

webb1111

8 de mar. de 2012

The experience was the best I have had at a dealership in my years of buying cars. All questions were answered, treated with respect,and maded to feel at ease. Would recommend this dealership and salemen(Bill Basare),,,,,Thank You !!!!!!!!!!!

jrbedell

5 de mar. de 2012

It was 7:45pm when I opened the door to Gillman Nissan of Ft Bend. When I walked in two of Johns team greeted me saying John would be right out. John was one of 3 first responders to my Consumer Reports "build your car" target pricing for the Altima. He was the only one that returned with a phone call and off the top of his head made me a deal that was attractive. All the way through the sales process John was considerate, forthcoming, and gave me a strong sense of fairness. He closed the deal with Mr Pham waiting to close the contract. He gave me a loaner vehicle of the same class I bought so they could prep my purchase to be ready when I got off work on Monday.Mr Pham was impeccable with his explaination of extended warranty. The ones I've dealt with in the past were like bully sales mgr's.In all I was driving home in the loaner at 10pm....wow

2FNBAD

3 de mar. de 2012

MATTHEW BERRY DID A GOOD JOB AND WE AGREED ON BEING NO NONSENSE. I DO WISH HE WOULD HAVE LET ME KNOW WHEN YOU DROPPED THE FIESTA $3000, I WOULD HAVE LIKED THE OPPORTUNITY TO PURCHASE THAT CAR. LORI IN FINANCE WAS VERY DIRECT AND GAVE ME ALL THE INFO. THE FINANCE GENTLEMAN THAT DID THE PAPERWORK WAS NOT VERY FRIENDLY. I KNOW I DID NOT ALLOW HIM TO LOAD THE PAYMENT AND HE WAS NOT HAPPY ABOUT THAT. I WOULD SUGGEST THAT YOU LOAD THE PAYMENT ON YOUR PAYMENT CALCULATOR WEBSITE. I WENT THERE AND FIGURED THE PAYMENT FOR THE FIESTA AND THEY GAVE ME A PAYMENT $60 A MONTH HIGHER THAN THE SITE FIGURED. WITH THE CAR I BOUGHT THE PAYMENT WAS $220 AND THEY TRIED TO GET ME TO SIGN FOR $299 AND FOR THAT THEY ALMOST COST THE DEALERSHIP THE SALE. I AM NOT SURE THAT I WOULD RECOMMEND THE DEALERSHIP UNLESS THE PERSON KNEW THEY WERE GOING TO TRY TO PLAY THEM AND THEY NEEDED TO STAND FIRM. HAD I DONE THIS I WOULD HAVE HAD THE CAR I WANTED AND NOT HAD TO SETTLE FOR THE CAR I BOUGHT.

marystec57

27 de feb. de 2012

It was a great experience. I got to try the vehicles i was interested in nothing was pushed or forced. Everyone i dealt with was very helpful and friendly.

wcsal

23 de feb. de 2012

This is our first new car. The entire experience was great. Moses, Louis and Pete were all very friendly and worked hard to make sure we were comfortable. They have detailed knowledge of their products and provided expert advise to help us select the vehicle that is best for our family.

clayton roberts

22 de feb. de 2012

we were taken care with the most friendly people who seemed to care about selling us a car.david,hazel and the whole group were all very nice including the finance man.we were very pleased with the service and will reccomend this dealership to all our friends.thanks for allowing us to be your customer.

daholmes84

20 de feb. de 2012

Mr. Berry was a pleasure to work with. He made this experience painless and efficient. I corresponded with via email, and was quick to answer any questions I had. I was in and out of there in less than 1.5 hrs. I will definitely come back for my next car.

nhoffmann

17 de feb. de 2012

Would not have given all "5"'s nor would I have purchased a vehicle with the first sales person and experience last Saturday when I visited and test drove the vehicle.My last two vehicles were purchased thru Gillman, and believing in buying and supporting the local community, Gillman Nissan was first on my list to visit to try and purchase a third car thru you. After the initial visit didn't go so well, my daughter decided to get a quote thru Gillman's Internet Sales and Mr. Ross at that point became our contact person. After several good conversations with him I decided to set up a meeting in person and ended up buying the vehicle at that time, which was last night.Also, I have already received a "thank you" call first thing this morning from him along with offering his help at any time. Normally in my past experience, once the papers are signed you never hear from the sales person so I really appreciated him taking that extra few minutes out of his time to make the call and would definately recommend customers to Mr. Ross.It was a "wow" experience, and I don't give many of those!

Rosenda Gregory

14 de feb. de 2012

I went online and was noticed immediately and got an immediate response from the online person, David Ross. I was greeted and treated great by Louis and David upon arrival to the dealership. I enjoyed my experience with Gillman Nissan's expert staff. I was able to purchase a new vehicle which I, at first had doubts about and the staff made it seem so easy and it was. I thank everyone at Gillman Nissan.Rosenda Gregory

wilowolf666

31 de ene. de 2012

They were all straight foward, honest, and very helpful. No run arounds. I will definitely recommend them to friends and family. I'll also be back, the next time I need a car.

SJSutherland

28 de ene. de 2012

I have given a rating of "GREAT" because I have never been so at ease with a team of professionals as the Gillman Team in Rosenberg. Their thorough explanations and informative understanding of my situation made it easy to make the right choices that put me at ease about the new car purchasing process. Thank you Lori and Matt for an awesome Gillman experience.Shebra Sutherland

george krebs

27 de ene. de 2012

Requested information on a specific Altima by email, John called us on the phone as we were just leaving the house to visit his dealership. We thought he had the car in stock, he said someone had sold it but he would be willing to make us the best deal. I'd forgotten his name by the time we arrived at the dealership.(48.6 miles) I asked for the internet contact at the dealership when we arrived. The young man asked my name, and then introduced himself as John Dacman. that reminded me that I was to meet with him.We'd already had our prices and offers from two other dealerships, trade price from Carmax, and financing options from our bank.John got the deal done, and we even chose to finance through GMAC.honest fairminded explantions, and no hassle in financeAre we happy with our experience? That is an under statement.

ilyassyed

15 de ene. de 2012

What they quote me online that what I was given at the time of delivery and they were very upfront and went out of the way to accommodate my request.

R_omario

15 de ene. de 2012

Matt was great from beginning to end. His follow thru was amazing from beginning to end and at no point did he make me feel pressure to purchase the vehicle.

jcstevenson

14 de ene. de 2012

Our salesperson was helpful, yet not too pushy. We asked for a paint job for some scratches on the used vehicle, and they are providing it. We started the paperwork at home on line, so the actual buying process at the dealership was the fastest and easiest we've ever had. As long as the car runs as well as we think it should, we would most certainly buy again from this dealership and salesperson.

cmathis427

8 de ene. de 2012

I loved the service at Gillman Nissan! Matt was awesome and I'm extremely happy with my purchace. Thank you so much and I will definitely be coming back in the future!

btkiker

28 de dic. de 2011

We had been looking for a small, base model car for over 6 months. Not only did we look at Nissan (Versa), but also Toyota (Yaris), Kia (Soul), Chevy (Sonic),Ford (Fiesta). The dealers at these other places did not have any in stock and couldn't forsee when they would be getting any in. They continued to push larger model cars and their used cars. When David Ross answered an quote via e-mail and a follow up telephone call he was straight forward. We told him what we were looking for. To our amazement he came up with the car that we bought at a price that we could live with. It didn't have the frills that most cars come with, which was absolutely perfect for us. It was the car we had been looking for. When we arrived at Gillman Nissan the sales people were friendly and helpful. David was knowledgable and reassured us that although the car wasn't there they had secured it for us. Unfortunately the car didn't arrive for three more days after our purchase. The team at Gillman Nissan called each day with an update on the car, because we were a little disappointed for the late arrival, they tinted the windows at no charge. My daughter was thrilled. The extent of David's customer service really shined through when he came in on his day off to make sure that the car had arrived and the windows were tinted as promised. The whole team at Gillman Nissan made sure that when my husband came to pick up the car that day that he was given the royal treatment.

Gerardo1

13 de dic. de 2011

The people at the dealer are friendly and make the sales process enjoyable even when you are working on getting a better prices. I shop on other dealer and I felt like the people were bad at me because I wanted a better price. that is not the case Gillman;they seem to understand this is all business and nothing personal. As a matter of fact I did got a slightly better price on another dealer; but the customer service was horrible. for this reason I took my business to Gillman.

amabely

13 de dic. de 2011

I had a great experience with the dealership. Matt Berry was my salesman and he was a wonderful one... I rate him a 10! I would recommend the Rosenberg dealership and also my salesman to anyone!! I am very happy with my 2012 Honda Ridgeline...

dcummings

22 de nov. de 2011

The staff was very friendly and courteous. They made the buying experience painless, and were very patient while trying to satisfy my wants and needs.

gosh123

21 de nov. de 2011

Dealing with Malek and Mr. Pham at Gillman Nissan Rosenberg was a relief to me, not at all a stereotypical experience with salesmen and finance officers. It was worth the hour drive. I got what I wanted; I got great financing; I had all the terms explained to me. I left without any questions or doubts about what to expect. The car's great, and I feel lucky to have purchased it from Gillman Nissan Rosenberg. I know this might sound like a fake endorsement, but it's not. I am a real person, and I just wanted to give them the very best possible endorsement I could think of. They were great to me, and I didn't even buy a very expensive car. I got the $11,750 Versa!

Juanfer

15 de nov. de 2011

My experience was fantastic, i was treated like i knew you guys, since long time.I will encourage my friends and relatives to purchase a NISSAN.I alredy have some " FANS." all because my new NISSAN.THANK YOU VERY MUCH...

Addi

17 de oct. de 2011

It was a good experience overall, I negotiated price with Hilton Tran over the phone, Moses helped me out throughout the process, Mr. Nam was very straight forward & didnt push me for anything at all. All in all it was a good experience, hoping the same in their service area.

kattailya

28 de sep. de 2011

I felt that my questions about the vehicle were answered fairly. I appreciate the time that the sales person invested in me in both meeting with me at the dealership and over the phone.

Harrison Smith

27 de sep. de 2011

Buying a new car is daunting.I bought this truck over the phone,Gillman made it easy.I got the price I was looking for,the truck I wanted and didn't have to spend a lot of my precious time.

minniemendoza

23 de sep. de 2011

I WAS VERY IMPRESSED WITH GILLMANN NISSAN DEALERSHIP-VERY CLEAN,OPEN SPACE -EVEN THE RESTROOMS ARE CLEAN.VERY PLEASED WITH MY EXPERIENCE-IN 2 HOURS I GOT THE CAR DRIVING HOME.MALEK,JOHN AND MR NAHM ARE ALL VERY NICE,POLITE,PROFESSIONAL AND RESPECTFUL-KNEW EXACTLY WHAT THEY WERE DOING TO GET ME AS A CUSTOMER HAPPY AND VERY IMPRESSED...THANK YOU ALL FOR THIS WONDERFUL EXPERIENCE.

mariajosevelasco

13 de sep. de 2011

my experience with Gillman Nissan of Fort Bend was excellent, Hugo did everything in his power to helped me find the car I wanted and also with my payments.

shannonschafer

10 de sep. de 2011

Even though I am happy with my purchase I'm not sure I would recommend this dealership to others. The vehicle we purchased was used, but to our complete disbelief it was never properly inspected!!! After purchasing the vehicle and driving it for a week it began to overheat and when we checked under the hood a little more found an almost empty radiator, what appeared to be oil in the air filter (it was dripping) and the oil when checked was dirty. Once I notified Matt of this, and he assured me there was an oil change and initial inspection done on the vehicle, Matt agreed to have the records of said service for me when I brought my car back in for detailing and application of additional services I had purchased. Two days later Matt called me to ask if I could bring the car in early because when he looked for the service record he could not find it on file, and when he questioned the service manager Matt was told that the vehicle had slipped through the cracks when the dealership split the pre-owned vehicles. I find it very hard to believe that a vehicle sitting in your inventory for 49 days did not show up on any report or that NO ONE noticed that either you were missing a vehicle on one lot OR that you had not even done an initial inspection to see if you were going to keep the vehicle on the lot. That being said, Matt put me in a loaner and my car was checked over as it should have been done in the first place. There were SEVERAL major issues that were repaired that should not have happened on a vehicle sold from a dealership. I appreciate that given that the work was done over the Labor Day holiday I had my vehicle back in 4 days time, however this was an inconvenience. Especially because the loaner vehicle had to be returned to have the tail light and rear blinker bulb changed because it was given to me with out them working properly. I also appreciate the fact that Matt received numerous calls from both my husband and myself regarding the issues we encountered and he was always polite, friendly and helpful. Another matter is one of safety regarding your dealership during extremely windy days. When I brought the loaner car back to have the bulbs replaced I went to leave the dealership through the front doors and was flung across the parking lot when the wind caught the door. I was not seriously injured but the event was witnessed by at least 3 employees, my husband and another customer. I was asked by Lori and Matt if I was ok, and was offered to go have myself checked out by medical staff, but I refused as I didn't feel serious damage was done. However, we were told that several employees had had issues with doors that opened that particular direction and that signs had been put up on other doors stating "please use other door." Why this was not done to the main entrance doors I'm not sure but if I had been a child or elderly individual I would've flown into the car parked less than 3' from where I landed, and would have been more seriously injured. I guess in conclusion I would hope that my experience could be used as a learning experience for some of your staff members. Perhaps a weekly report of what vehicles have been (or have not been) serviced/bought/etc could be done instead of a monthly report so that someone has an idea when a vehicle has sat on a lot for almost two months without being checked over by a certified technician or to have safety measures in place to prevent customers from being injured.

vcocianni

8 de sep. de 2011

Bill kept me consistently updated on the progress of my car's delivery and helped me arrive with all the necessary documentation so that I was able to take care of the purchase in one sitting.Bill was very friendly, but not over-powering. He explained all the details of the Leak such that I left without any unanswered questions and no new questions came up afterwards.Nam was also very friendly and helped me understand the benefits of taking out a loan via the dealership as opposed to my bank, again without being over-powering.An excellent experience overall.

maryalaniz82

7 de sep. de 2011

I recently bought a car from John Decman. The salesman, John Decman ,went above and beyond helping me in this process. He is the kind of person everyone should encounter when making this type of purchase. I am very thankful to, John Decman, for having been there for me.

pperches

7 de sep. de 2011

Moses made this new car purchase a breeze! We knew what we wanted, what we wanted to pay, and how much we wanted for our trade-in and he was able to satisfy all of those without the usual back and forth with a manager. I would definitely come back again to purchase another car here. This is our second car from this dealership and each time was awesome.

zhezhu

7 de sep. de 2011

The car salesman Moses is very helpful, funny, patient, and kind. I remember I asked for a cup of water but the dealership's fridge was locked, Moses went out of his way and purchased a bottle of water for me, which I thought was very sweet. I really appreciate the fact that he made a follow up call after I drove my new car home to check up if everything is okay. He made my visit to the dealership a pleasant and informative car buying experiences.

hliluong

30 de ago. de 2011

My experience was great, because I ended up getting a better car than I thought I could afford. I'm glad my search led me to this dealership. They really tried their best to accommodate my needs.

carl36

30 de ago. de 2011

Service and customer service experience was superb, from dealing with Moses, Hilton and Mr. Pham everythin about the experience was great. Will definitely recommend & promote Gillman NissanThanks Gillman!

jodees1962

23 de ago. de 2011

I really appreciate Moses and Lori going the extra mile to assist me in my purchase. Both should be commended on their customer service and sales. My deal was not an easy one to close and I feel that both went above and beyond to make sure that I got the best deal possible. I would recommend Moses and Gillman Nissan to all of my family and friends. I dread car shopping, but I really feel like I was treated not only fairly, but respectfully. Everyone that I spoke to was very kind and warm. It really felt like I was part of the "family". You can be sure that you have a customer for life. Thank you so much for everything that was done to make this the most pleasurable auto purchase to date for me. Sincerely, JoDee Smith

dvilloutreix

23 de ago. de 2011

We have worked with Bill for the last five or six years. He listens to our needs and then tries to find the best solution for us. Nam was able to turn our lease into a purchase which means a better financial deal in the long run. I was hoping for a little better interest rate with my credit rating but I understood about turning a lease car in early. So far we are very pleased with our purchase! We definitely feel comfortable recommending Gillman Nissan with Bill as their agent. Diane

jstrife

17 de ago. de 2011

Everyone at the dealership was very helpful and nice. Hugo Torres, saleman, was espcially nice and easy to deal with. There was no pressure and we were vary happy with our new Murano. Nissans are excellent cars and my wife enjoys all the new features of the Murano.

twhasz

30 de jul. de 2011

Not very fast in getting the Dealer Tag to the DMV. I am unable to get an eztag since the Dealer Tag number has not been sent for this vehicle. I was a little upset that Mr Ross did not mention that the Frontier I purchased was a 6 cylinder instead of the 4 cylinder that I had asked for until after we had already signed the papers. i feel like this is dealing in a very un professional manner. Guess you must teach your salesmen to 'close' the deal anyway possible even if it means withholding information.

ATXhorns

30 de jun. de 2011

Twice I've seen too-good-to-be-true deals through these guys only to find that 'The car has been sold'. If it has been sold, why do you still have it up as 'For Sale' for days or weeks? Shady. Boo.

WCC

28 de jun. de 2011

Marvin was a pleasure to work with. He was very attentive to our needs even as we changed them through the process. He was albe to deliver on everything he said he would or could. I have already recommended him to one of my friends. Hilton was also a pleasure to work with. The turnaround on requests to both of them was impressive.

cplhill

27 de jun. de 2011

The over all experiance was very welcoming. Both Curtis and John were very helpful, and willing to go the extra mile to please my every need. Although there were times I had felt pushed, which makes me feel very uncomfortable about a sell, but over all they knew when to back down. I love the car so far, and if all things go well I will return to Gillman Nissan to purchase my next vehicle.

maxima999

27 de jun. de 2011

I really enjoyed working with Curtis and felt that he responded in a professional and courteous manner. I was in a hurry to purchase a vehicle and we were able to negotiate in a timely manner consistent to my needs.

JS&DTRead

20 de jun. de 2011

I felt that Mr. Decman went several extra miles to get us absolutely the best deal possible. We really appreciate that! We have already recommended this dealership to some of our friends.

Kristine Gumapac

8 de jun. de 2011

John is an excellent salesman in Gillman Nissan of Fort Bend. He was too patient to give me all the informations i need. He did his job in a friendly & professional way. He deserves a rating of 5, which means GREAT. I will be a walking advertisement to the next customers specifically my friends & family.

raybm

4 de jun. de 2011

When you go for an item no matter what is it .You do want to find it ,take it ,pay for it and enjoy your deal.This experience had been by far one of the most pleasant we ever had have.The web site described what we were looking for,very detailed. Communication process was fast and accurate,no funny stuff,or misunderstandings.I know it helps a lot when customer knows what they want and specially how much they will be paying,but it's important to mention the outstanding attitude of Matt Berry as sales and the rest of the staff.Loy on Financial wont stay behind she is awesome as well.(AM I Missing an L) I personally congratulate you as Dealership for having so a great staff.And yes I would recommend your place as number one to buy a used or new car

sdansby

3 de jun. de 2011

I.had a great experience and was treated with the utmost respect. I was advised at to what my options were and I was helped into a great car three I am enjoying. I feel that this dealership was honest and forthcoming regarding my car and options. Mr Gillman would be proud.

kelly.simpson

31 de may. de 2011

Bill did an excellent job of contacting me quickly after I sent a request via internet. He gave me a quote, followed through with a phone call to get more details from me as to what I wanted in a Murano. When he told me that the car he had at the dealership had a dark interior (and my 1st preference was light colored interior) he made arrangements to get the 'right' car for me within 24 hours. My Murano was waiting for me when I got to the dealership on Monday morning. He did a very nice job working with my husband and me to work out all of the little details and I drove it home yesterday afternoon. I loved it because he wasn't too pushy and it was obvious he wanted me to have the exact car that I was looking for! Very pleasant experience:)

nissanmurano11

31 de may. de 2011

I know Gillman Nissan through the TrueCar.com website, and I had a nice working day with the staff of Gillman Nissan Dealer. Their altitude are nice, and this helped me having a good car (with good price). I will recommend Gillman Nissan to my relatives & friends if they need a car.

jpalomo

18 de may. de 2011

This is my first time doing an internet purchase. I shopped several dealership and found the Gillman was truly a first class dealership. The salesman Mr. Bill Asare was the most gracious, kind and understood my needs. He was not a pushie salesman by no means. He listened to my wants and needs and met everything that I wanted out of my new vehicle. The price was unbeatable. I drove a 3 hour round trip to make my purchase and I believe that in it self says alot about how Gillman satisfied my needs.I would truly recommend a friend, family or any aquaintance to shop at Gillman. I thank you in advance for making my purchase a delight.Sincely,JoAnn Palomo

lmns1107

7 de may. de 2011

I was very satisfied with my purchase from John Decman. I was able to purchase a vehicle with more features for only $2000 more than the price I was given at another dealership. The managers were familiar with my credit union and their policies which made for a faster transaction and I didn't have to sit for hours haggling over the price.

speak2karey

3 de may. de 2011

i had a great experience while getting my car at Gilman. i have recommended this dealerships to my friends who are also interested in getting Nissan's cars. the customer service was good from the bggining to the end of the transaction. no regrets so far.

AliciaSot

25 de abr. de 2011

During the first visit we had a bad experience with John Decman because, eventhough we were alot of people speaking for the client, he failed in figuring what was our interest, that we get a good car that can be new and a really good price, he got us waiting for like 10 to 15 minutes every time he was "consulting for a better deal" with his boss, and did not do the client study he was supposed to be doing, also he was rude with us telling us we did not understand, he was obviously not taking the sell seriously, at least that was our impression. After we retook contact with Pete Harvey the experince was much better than we expected and service was impecable even with finance personel. We may comeback to buy another car, we will just make sure to end up with the right salesman.

puhopkin

19 de abr. de 2011

My new car buying experience was very hassle-free and professional. My salesman was most approachable and worked very hard to answer my questions/concerns. My new car had been inspected with paperwork to verify the results. I highly recommend this dealership.

mcashion

17 de abr. de 2011

Curtis was very pleasant to work with and was very knowledgeable about the Maxima. There was no pressure at all and he was very patient. We have bought many cars through the years and this was the easiest buying experience we've had. We would definatley recommend Curtis and Gillman to anyone looking for a new car! Louie was very nice to work with as well.

leibell3

5 de abr. de 2011

David Ross made purchasing our new vehicle an easy, stress-free experience. He was professional & never made me feel pressured in any way. The vehicle we purchased is awesome. I would recommend him and your dealership to anyone I know looking for a new car, as a matter of fact, i already have. Thanks again.

dxcshelby

2 de abr. de 2011

Marvin Cruz is a wonderful salesman who's on his way to a very successful and lucrative career. He was the first person to approach me and welcomed me to the dealership as if I were stepping into his home. Mr. Hamilton, Louie, and Joe were equally as pleasant and very concerned with my needs and wants. Overall my husband (Robert) and I were very pleased. My 2011 Juke is scheduled to arrive by May 8th and I know I'll love it!! But, if I don't, I'm confident Marvin, Mr. Hamilton, Louie, and Joe will do everything in their power to make me a happy and satisfied customer. ~~Debbie Chambers Shelby

normapete

31 de mar. de 2011

This was my first time to purchase a Nissan ever....and I've had several vehicles over my 28 years of driving and owning vehicles. I must say that this vehicle of ALL other vehicles (Ford, Chevrolet, Dodge, Buick, Hyundai, and Kia) drives the BEST and smoothest of all. I'm satisfied with my purchase, Nissan dealer/sales people, and service! Everyone was friendly, informative, helpful, and the service was quite efficient. I couldn't how fast the process went....in fact, I had only dropped by after work to get a price/quote on a pick-up truck and ended up purchasing (and coming home with) the truck without my husband's help! That's how at ease Mr. Peter made me feel as he made sure I understood the sales details and that I felt comfortable with my truck purchase and the various features of the truck.If all goes well (and I'm sure it will) I'll be a returning customer.Thanks,Norma Diaz

Cynthia Voulgaris

31 de mar. de 2011

(This is my second try....messed up on posting it the first time.)THE best, by far, shopping and buying experience we have ever had. John Decman was great. He is not your run-of-the-mill car salesman. He is intelligent, pleasant and very knowledgeable about Nissan. Nothing is worse than a pushy car salesman...John is not that. When I need another vehicle I will definitely check with John Decman at Gillman Nissan. If he's not there, I will "hunt him down."

cschramme

26 de mar. de 2011

The dealership had a good selection of vehicles. we had several options to view and test before making our decision. The salesman (Curtis) greeted us when we arrived and polite and courteous throughout. He was very knowledgeable about the vehicle and answered all of our questions satisfactorily. He was honest and easy to deal with and we left feeling satisfied with the price of the vehicle.

tiep

25 de mar. de 2011

Best car buying experience so far. Very honest and straigh forward specially Hilton Tran. He is a sale manager and he's willing to go extra miles to make sure your are completely satisfied with the sale. I highly recommend these men for those who need to buy a Nissan in Houston-Galveston area.

cvoulgaris

25 de mar. de 2011

Sounds "cliche" but true, best car buying experience my wife and I have had. No high pressure, extremely personable sales associate and no pressure knowledgeable finance department. Greatly appreciate loaner until new purchase is ready for delivery. Will gladly recommend Gillman Nissan.

Trop0531

25 de mar. de 2011

I have been going through some really rought times and needed someone to look at me as a individual trying to make a start and not someone in a bind...David Ross from the very beginning was very insistant that he could help if I would just come in. After really bad circumstances with other dealerships I was hesitant and trusted absolutely nobody, David called again, and I finally gave in (as I called it) and came in - what an amazing difference - Yes he wanted to sell a car (he's a salesman) but he listened to why I didnt trust anyone and genuinely cared, I was immediately introduced to several people and treated as if I had alot of money and was important! By the time this ordeal was over I had a great deal, a great car, an unbeleivable boost in self-confidence and worth... David Ross made me cry - but in a good way, I feel like I mattered, he actually was more concerned with making sure I got the right deal and was happy and confident in what I was doing, more than (like the other guys) just trying to sell a car. I would most definitely recommend this dealership and especially David to anyone, I've never been treated with more compassionately and respected as a person than I was this day - When I left, he gave me hug told me congratulations and said he was glad to finally see me smile - that's when I cried. :) I turned and told him "Thankyou for helping me take the first step in my new life" You guys are the best everyone there was extremely nice and trulely care about their customers - Your not Just Salesmen - Your True Men!Thanks again for everything - Very satisfied and Completely Happy Customer!!!!!!!!

pbrooks

23 de mar. de 2011

I am very pleased with the exceptional customer service I received from Gibson Ihe. He was very informative and assisted me in every way he could. From the time I walked into the dealership I was satisfied. I went to purchase a Nissan however I decided I wanted to purchase a Honda. He went out of his way to help me. Also the staff at Gillman provided great customer service as well.

fbarnes

22 de mar. de 2011

Great car buying experience! John Decman and Curtis White were friendly, patient, and answered all our questions. Look forward to continuing my working relationship with this dealership. Best car buying experience I have had when buying a car!!Keep up the good work! Now lets hope the service dept is as professional and expedient as well.Frank and Lynnette Barnes

Rene_89

19 de mar. de 2011

After been disappointed with Ford and Dodge prices,(dodge wanted to sell me a durango at sticker price ha..ha..)Then my good friend (Lori)ask my wife if she wanted to come by and look a the trucks. There at Nissan to say the least, every body was so fiendly and funny.Cutis white is a good guy Thanks. First non American car purchase, I have always been a chevy and ford guy but prices are outrageous......

shiraz281

6 de mar. de 2011

I am not one to usually rate a service but I felt compelled to share my wonderful experience with this dealership. This was the by far the best car buying experience EVER!!! It all started with the initial contact from Curtis White. He was very friendly and helpful, if only all salesmen could be this great. He understood that I had (3) small kids so majority of the paperwork was done over the phone so when we arrived at the dealership everything was QUICK and smooth. We had shopped around at other dealerships and I am so glad our purchase was made at Gillman Nissan. Although the dealership is is Rosenberg it was well worth the drive!!!! ANYONE in the market for a Nissan pleaseeeeeeeeeeee take the time to drive to Gillman Nissan for great customer service, and competitive deals!!! Ican promise you will not be disappointed!!!!

cervinop

21 de feb. de 2011

we appreciate everything they did. they fought with many banks to make possible the financing, we are really happy with your services.Once again thank you very much.When we got there for first time,it was like home and Hugo Torres was like a brother for us.

tlsharp

21 de feb. de 2011

Moses was very helpful with the details on the Nissan Juke as well as having a great attitude throughout the "whole" buying experience at Gillman. This is my first time to have the "Gillman" experience and I would Highly recommend this dealership and salesman (Moses) to everyone.

Kennyp342

11 de feb. de 2011

Curtis was very friendly and helped me through the whole process. He knew what I wanted and worked to get me that car. Based on his customer service I would definitely come back for another car from nissan. He also worked with me so i could get the price I needed to be able to afford my new car

jmpollard209

2 de feb. de 2011

This was, by far, the smoothest car buying experience I've ever had!! EVERYone was so nice and eager to help my husband and I get what WE wanted. Not wanting to drive 2 hours and not know if they could help us, Kurt did all the leg work and then called me to tell me drive on down. At that point all I had to do was test drive the beauty I came for.Thanks so much for making this a painless part of life. I've already told several people that are in the market for a car to come see you guys!!!

sreynolds

19 de ene. de 2011

This is, by far, the best experience I have ever had when shopping for a new or used car. I was in touch with the dealership prior to our vist and was treated with top rate customer service. Hilton Tran contacted me and had me fill out my financial information online the day before my appointment. He then contacted me the next morning regarding the type of car we were interested in prior to our designated appointment. When we arrived at the Dealership we were greeted at the door by our salesman, John Decman and Hilton Tran. They showed us the car they had selected for our test drive and John took us out and showed me everything that was on the car. We were amazed the car had everythings we had requested over the phone that morning. Once we were back from our test drive, we were ready to make a purchase. While this may seem like a snap decision,we had been in touch with Gillman Nissan since September of 2010 and I have researched Nissan Altima's for two years and am so thrilled that we are now the proud owners of a 2011 Nissan Altima.

lzavala95

17 de ene. de 2011

I want to say THANK YOU to Matt for assisting me with my purchase! He was a great help in being patient and giving me options to suit my needs. You have a Great Sales Guy and a Very Friendly positive associate. I would certainly recommend him to friends and family!!!!!!Thank you so much!!!! :-) :-)

tskeete

16 de ene. de 2011

THis was a first buying experience for my daughter and it was wonderful for her. Everyone was so very helpful, especially Curtis White our sales rep who did everything to get her a nice car !!! She was thrilled that she was able to drive home a brand new car the same night. I am very pleased with everything and everyone. Thank you all so much.

sugarlandrater

15 de ene. de 2011

Very pleasant experience, especially with internet buying. I recently worked with Curtis to purchase a new Frontier and he was very kind, upfront and knowledgeable about the vehicle. Having been through several nightmare experiences with Nissan dealers, especially Sterling McCall in Stafford, it has been a pleasure doing business with Gillman in Richmond. I would recommend going to Gillman first for anyone living in the Houston/Sugar Land area.

DawnCurrey

13 de ene. de 2011

Very friendly staff. Moses and your finance team worked very hard at getting me the best deal posible. I walked out feeling lucky to have had that type of friendly service and I would recommend this dealership to anyone who is looking for a Nissan. I love my Rogue!

LEASIE67

7 de ene. de 2011

Mr. White came right out to greet & welcome us & this has been the best car purchase experience we've ever had. He was very professional, patient, informative & helpful. We will recommend this dealership & Mr. White to all our friends & family. Every staff member we met made this experience positive.

stripp-ringo

3 de ene. de 2011

By far the most pleasant car-buying experience I've ever had!!! No game playing, lies or empty promises. I am pleased to have found renewed faith in the car selling business. I am now in the perfect car for me at the best price available. Thanks to all that were a part of this purchase.

Haiqingwu

3 de ene. de 2011

Worked with a young salesman, Trace Pollock, in the Used Car office. He is a very nice and friendly guy. Since my wife was leaving on Monday morning, he brought our paperwork and met us on Sunday to let her sign. He also helped us to find a user Manu since the vehicle we got does not have one. Thank you, Trace.

kklemen

2 de ene. de 2011

I had a great experience. I knew what I was looking for and what I wanted my payments to be and they were able to accommodate my needs. I was in and out of the dealership in 3 hours! That is the fastest car buying experience I have ever had! The finance department looked as several options to get me financed at the lowest interest rate possible.

DBluemel

1 de ene. de 2011

This was my second purchase at Gillman. The first was at Gillman Honda and this one at Gillman Nissan. Curtis and Hilton delivered what they promised!! I was very pleased and would highly reccomend Gillman to family and friends. Thank you all for making my experience another great one!Sincerely, Dorothy Bluemel

asandle

31 de dic. de 2010

I wanted to buy my wife a new Murano for Christmas, and we shopped several Nissan dealerships for the best deal. Fortunately, Gillman Nissan was the most knowledgeable, helpful, and truthful dealership. The entire Gillman team (Roger, Tran, Justin)worked dilligently to assist us with our Murano Purchase, and we are forever greatful.Thank you!Arthur L. Sandle, Sr.

phillis13

31 de dic. de 2010

All promises were kept. All employees were exceptionally friendly which we felt was genuine. When they did not know an answer they found the answer from someone and did not try and bluff or talk in circles.Everyone was helpful, even the salespeople with which we were not dealing. They did not try and double talk us and there was never any pressure, just great service.This was the best car buying experience we have had and would highly recommend this dealership to all of our friends.The car is just what we wanted and they made sure we did not buy a car just to help them make a sale.

nehab101

23 de dic. de 2010

This was definitely not the stereotypical car buying process. My husband and I did considerable research on the vehicle we were searching for and the fair price we could (and would) buy it for. We received a great deal from Gillman Nissan in Rosenberg. Mr. Ross was a pleasure to work with and explained in a no-pressure environment exactly not only the features of features of the vehicles we were considering, but what we would be paying. No "gotcha" games were involved at any part of the car buying process. The finance department even called me the day after we left the dealership to explain they obtained even better financing terms for us, and in a short period of time, the cost of the loan and our monthly payments dropped! Even though we had already signed contract and financing paperwork the previous day, they told us there was even a better rate! No other dealership has done this for us before! It truly was a different experience for my husband and me, and we highly recommend Gillman Nissan of Fort Bend County and especially the sales team of David Ross!

jerome8brown

6 de dic. de 2010

Very PLEASE with my experience at Gillman Nissan.Mr. Ross took the time out to ensure that my overall experience was a win win situation. Our society is lacking in the area of GOOD QUALITY CUSTOMER SERVICE. It is good to know that it is still alive and well at Gillman through individulas like David Ross.

Idahosau

21 de nov. de 2010

I Just bought a new Nissan Pathfinder, I contacted several Nissan dealers around Houston area and Jason Shaw called me back in less then an hour and for several weeks he follow up with me tell be about Nissan rebates. Shaw and Roger went above and beyound to get me the color of car I wented, the car was brought in from San Antonio. The price was the best compared to other Houston dealers I visited. The customer service was the best I have seen from any sales person. Surely a great pleasure to buy my family car from Gillman Nissan at Fort Bend. I will surely recommend this guys to any one I Know.

MIke Kramer

10 de nov. de 2010

My situation was difficult to begin with. I really needed a new truck for my work but I already had three vehicle loans outstanding.The folks at Gillman Nissan were very creative and helped me with the financing that allowed me to trade my old truck for a new 2010 Nissan Titan.I really appreciate the efforts of the whole Gillman Group---Hilton Tran,Bill Asare, and finance man Luis Martinez.I will recommend Gillman Nissan to all of my friends!Thanks Gillman!Mike Kramer

viviangrigsby

19 de oct. de 2010

I appreciate the direct manner in which my questions were answered and the respect shown me throughout this purchase. I do not like to feel like I am listening to a sales pitch, and I did not get that feeling with Gillman Nissan. I will definitely recommend this dealership to my friends.

jgreen92405

13 de oct. de 2010

We had the price negotiated before we arrived and it made for a very pleasant buying experience. Curtis was extremely helpful throughout the process and even sent us pictures of the car from his personal phone. Jason was very personable and made even the paper signing process enjoyable. Great experience overall.

MzWilson3107

11 de oct. de 2010

When I walked into that location ist was very nice. I was greeted soon as I opened the door and was assisted in a very timely matter. I loved the fact that Mr. Ross was so nice and friendly. I am already referring people over to the dealership. When I sat down in the finance office with Mr. Luis, he was very helpful and explained everything to me. If I had a question, he aswered in a timely manner and made sure I was comfortable with everything that I signed.

your_highness

5 de oct. de 2010

Great service, excellent buying experience. Would definitely come back. David went out of his way to ensure I was taken care of, even to the point where he drove with me to pick up my old trade. I realize I bought a just-released model, but it wouldn't have hurt if they had a few more color variations on the lot. Still ended up very happy, though.

SATAIT

25 de sep. de 2010

I have dealt with this dealership since they opened the new facility. They serviced my 2003 Nissan Altima and were very proactive in providing me with the information that I needed to maintain it properly. The service group has always been honest and proficient. I have also had a friendly relationship with Bill Asare and had determined over a year ago that if and when we bought a new Nissan, we would buy it from Gillman Nissan in Rosenberg and would secure Bill's help and expertise in choosing the right automobile for my wife. He provided just the right balance of information on both the Altima and the Maxima for us to make a decision and a deal. Pete Harvy was also very proactive in providing a smooth transition from our 2003 Altima and a new Maxima. (What a car!) Pete went beyond just the sale by retrieving my CD's from the 2003 when the player malfunctioned. All in all it was and is a good experirnce and we would do it again. Thanks to everyone including the credit manager infacilitating the transaction. All of the personnel at this location are friendly, competent and willing to help where they are needed.Regards,Steve A. Tait713-805-5883stevet81atcomcast.net

tamd2007

20 de sep. de 2010

This dealership is fantastic. I came to this dealership after visiting Peacock Nissan in Houston. I was treated poorly at Peacock and decided to try Gillman. I received excellent service and was allowed to ask as many questions as I found necessary. I was able to test drive every single car I was interested in, and I was even allowed to park two cars side-by-side since I was trying to determine which car color I preferred. My salesman was super patient, extremely knowledgable and very friendly. Two mangers came over during my visit to check on me. The internet sales manager and the store manager continued to check on me during my visit to assure that I was getting all of my questions answered, etc. I find car buying to be extremely stressful; but Gillman, Bill Assare specifically, made it a great experience. I would highly recommend this dealership to any of my friends and family. I was also pleasantly surprised when the financing department was able to get me a lower interest rate than even my credit union could offer. My overall experience was excellent.

Cubby

15 de sep. de 2010

Ken and I were very impressed with everyone we spoke to. All were very informative, courteous, and extremely helpful. We would definitely recommend your Dealership to our friends. We are enjoying the car. Thank you all. I also found the technology on this car to be easy to master.

tollymon

6 de sep. de 2010

We had been searching for a replacement vehicle for weeks and knew that we wanted a Rogue but could not find the right one. Working with Bill, we not only found the right one but the right price. We did not experience the usual price games or gimmicks. All dealings with the entire staff were honest and genuine. We will definitely go back for our next purchase and share this wonderful experience with all.

robbie6052

30 de ago. de 2010

I've never been a fan of the whole car buying experience but these guys made it pleasant. Matt explained all the features of the vehicle while helping us find a price that would work in our budget. Kirk helped in our trade-in which we knew was way upside down and Lori walked us through the paperwork nice and smoothly. Thanks

deburch

24 de ago. de 2010

The car purchased was for Granddaughter, Lauren and we were very pleased for the way we were treated. Especially the way Lauren was included in all discussion since she will be paying for car. Everything was explained and made sure that we both understood all that was presented and David Ross did an excellent job.

SancheAI

23 de ago. de 2010

Quick and friendly. I knew what I wanted and no one tried to talk me into more but just catered to my needs and wants. Very profesional and quick. I forgot the Finance guys name (Puerto Rican), he was helpful and very descriptive on options that I wanted. Over all, very pleasent experience. Lets hope the dealership lives up to their claim when it comes to maintenance and service.

newcar810

21 de ago. de 2010

Bill and the financial man who helped us with the cash payment were outstanding. Bill worked hard to get us the best deal, and the financial guy was very helpful in giving us extra information that we needed to complete the deal. Everyone was very friendly and helpful. We look forward to a long term relationship with Gillman Nissan.Jerry and Kay Ernest

Jim Shaw

16 de ago. de 2010

Consistently given friendly hands on response to any issues. We have purchased 3 autos from this dealership and have always had the utmost attention to our service needs and expectations. WE would recommend to any one the Gillman experience. Know this sounds like and AD but it is actual.

AHOFFI

14 de ago. de 2010

Overall car buying experience is great!you will feel at ease during the entire process of buying,seems like everybody is accomadating of what you need!Salesperson Mr.Moses Cortez is nice and very knowledgeable of his work which is very helpful,The general manager Mr.Pete Harvey have a nice personal touch with customers.

Evelyn W.

7 de ago. de 2010

I left home to look at two dealerships your sales person,Mr. Ross was so impressive and persuasive with all of the info I needed and the car I loved.I made a choice on the spot. I didn't make it to the other dealership.I had researched a lot.Very good

Blessed2004

5 de ago. de 2010

I work around the corner from a Nissan dealership which is much more convenient however I drive out of my way to use Gillman's services. The service, price and overall experience make it worth the trip. Prior to using Gillman, I hated dealerships because of their dishonest workers. Gillman diplays ethical behaviour by allowing customers options and only performing the work that is necessary. I needed work done on my car but I did not have the financing to get everything done. The service person advised me of what needed to be done and what could wait another week. This allowed me to get my car serviced, bring it back within a week for the remainder of services needed and to stay on budget while doing so. I really appreicate the integrity displayed at Gillman. I have recommeded numerous people to purchase vehicles from Gillman. Keep up the great service!!!

fplummer

31 de jul. de 2010

Gillam Nissan was probably the friendliest dealership I have ever been too. We bought our car the first day we were there, but had to go back the next day for a something else and we were walking around and someone that we had not even worked with offered to give us a ride back to look at some cars. We weren't this man's customers or anything he was just a man with great customer manners, politeness and hospitality.

violet6160

20 de jul. de 2010

I had a bad experience when I went the other day with salesman Emad Taha and I didn't think I would go back but I am glad that I did because my experience today was completely different, it was excellent all the way. Matt Berry was so nice and found me exactly what I needed and Laurie was really nice too. Mr Berry is quite an asset to your company, he really made my day today. I would definitely come back if I ever needed another car,

JenElizo77

19 de jul. de 2010

I am a 100% Disabled Veteran, and I could not have asked for better Angels to help me. I bought a 04 Max from Champion Nissan and was completely ripped off, the moon roof leaked, and the transmission was going out in three years of ownership. We spent at least 500.00 a month in repairs. After totaling the car in Feb, I met Kirk and Lori, they found the perfect car for me, the same exact car I should have bought originally, an 07 Max and worked out a deal to where I am only paying 10.00 more a month for a lot nicer car, and to this point no problems, and have a warranty on the car. When I first saw the car I did not want to test drive it because I knew it was not in my budget.

Jo Ann Hartfiel

16 de jul. de 2010

My experience with Gillman Nisson was so good to my expectation that I did not shop anywhere else to buy my new car in January, 2010. I have been well pleased for return help in programing each prominent part. New car owners were intertained with a reception this week with gifts plus important knowledge and appreciation. I am happy to be a future regular customer of Gillman Nisson, Rosenberg. I would and have referred friends to shop at Gillman, Rosenberg. Thank you, Jo Ann Hartfiel.

lrmoore1965

15 de jul. de 2010

I began my car search by walking around the lot. I appreciated not having a salesperson approach me right away. However, when I entered the sales floor, I had to ask for help when no one offered help right away. I had already done my own research about the car so I didn't need a lot of help. But, it would have been nice if the salesperson offered more information. After I test drove the car, I decided to buy. While waiting to complete the paperwork, it seemed like the salesperson "lost" the keys but after a while found the keys in his pocket. He seemed new, but very nice. He made sure the car was delivered in good condition. It was late in the day when we finished the deal so we had to come back to get the car totally cleaned and gassed up, but we had to come back to turn in the title for the car we traded in anyway. I couldn't pick up my license plates when they arrived so I asked them to mail it, which I appreciated them doing since I lived relatively far away.I think I got a pretty good deal on the price, although I think I should have gotten more for my trade in. They honored one of those "no hassle" deals from my bank.I appreciated the new owner car clinic they offered, with chances to win prizes, including a 42 in tv although I was unlucky and didn't win anything. The general manager seemed very nice and professional and emphasized his staff will provide excellent customer service. The mechanics seemed to be nice and very well trained.

jlt1

9 de feb. de 2009

My husband and I bought a Nissan Altima from Jerome Hulett at Gillman Nissan in Rosenberg in April 2008 and would recommend to anyone planning to purchase a vehicle to take your business somewhere other than Gillman. We traded in a truck when we got the Altima and were told that they would take care of turning in the truck to Ford (leased vehicle). We got every reassurance that it would be taken care of and left the keys with Jerome. 4 months later, we received a call from Ford because the truck was never turned in! It sat on their lot for 4 months and nothing was ever done about it. Hindsight being what it is, we should have never trusted them to turn it in for us. After repeated calls to the Gillman dealership and getting the complete run around (including a sales manager saying that they would never agree to that because they don't turn vehicles in like that - but why in the world would we have left the keys with Jerome and cleaned out the truck?), the vehicle was finally taken to Ford. It was an absolutely unprofessional, awful experience and I will never buy another vehicle from this dealership.