ZeRo76 Liberty

22 de sep. de 2021

The service department is one of the best I have ever used. They know what they are doing and have helped me with my issues I've had with the vehicle. On the other hand I'm not sure I would recommend the Palisade. It was great when I first bought it but it's had it's issues. If you don't use the sunroof and never have to have your windshield recalibrated it would probably be great. If your sunroof breaks from opening it or you have to replace a windshield definitely bring it to Decatur. They will get it fixed but you probably won't have intermittent wipers any more. That is all Hyundai and has nothing to do with the service department.

Eric Street

14 de ago. de 2021

My experience at Decatur Hyundai was very frustrating to say the least. I tried to buy a car from them but for some unknown reason they did not want my money. I negotiated a price with the sales manager that was $700 lower than their original asking price. I was going to pay for the car in full with no financing. The sales manager went into the finance office and they closed the door behind them. When they came back out they back out of the deal we had made and said they couldn't come down any. My wife really wanted the car so I told them I would pay full price. They said they could not verify the funds for the check that I wanted to use for payment so I told them I would get a cashiers check and they said they would drive the car to me in Florence the next day and do all the paperwork then. They never called or showed up. I called to see what was going on and they said they were shorthanded and couldn't come that day. Arrangements were made for them to come the following day. That morning they called and said they couldn't take the car off the lot because the auction was there to look at it. I told them that I definitely wanted the car and I had a cashiers check made out to them for the full asking price of the vehicle and I would drive over to Decatur again and bring them the money and pick up the car. I asked when I needed to be there and she told me if I needed to be there before 6 pm. I took off work early and was headed to Decatur at 2 oclock that afternoon when I received a text message that said they decided to sell the car to the auction. I wasted three days of my time running around and doing everything they asked me to do only for them to sell it out from under me. Needless to say, I won't be back!

gmeisinger

19 de sep. de 2021

Staff was rude and dismissive. When I asked them to work with me on the price, they ignored me and tried to push the sale forward. When I told them I did not agree to that price, the manager became very condescending. I said I would look elsewhere, and he just walked away. Cars priced well over msrp, unwilling to negotiate, hostile staff. Will not be considering this dealer in the future.

Dave Shuford

7 de ago. de 2021

Great dealership with a great sales staff. Received my new Hyundai Palisade Calligraphy ahead of time and it is beautiful. Couldn't be happier.

amanda smith

1 de abr. de 2021

Best purchase ever!! First time buyer of a Hyundai and couldn't be more happy! Our salesman was the best! If you are looking to go buy, ask for Chase! He knows the vehicle's in and out and was not a pushy salesman! He listened to me and what I was looking for. So excited for my first Hyundai. It wont be our last one we buy!