LNW

30 de ago. de 2016

We inquired about a specific vehicle that I had been searching for but before coming into the dealership I wanted additional information. (I had previously contacted 2 other dealers the same week and had a very bad experience so I was feeling a bit pessimistic). Gullo Ford was different. Immediately we were contacted by Tristin Dodd and he emailed the car fax I requested to provide me some peace of mind. He provided outstanding customer service from start to finish. Silvano in finance knew that the interest rate was very important and he took care of us, obtaining a great rate in my opinion. If you want a hassle free car buying experience then go to Gullo Ford of Conroe! I'm glad I did. Ask for Tristin!!

Chase

22 de ago. de 2016

The entire Gullo staff is a team you can trust. They really go above and beyond and keep their word. Buying cars can be scary. You can take comfort that the Gullo team will make sure you're treated in a way that will make you a customer for life. They stand behind their product and service.

Co

22 de ago. de 2016

Super amazing! Tyrell made the experience quick and easy. I will definitely be recommending Gullo to anyone searching for a vehicle!

Ron Atkinson

19 de ago. de 2016

I represent a charitable organization and was searching for a used car to meet our needs at a specific budget. Instead of used, Tim Herbert was able to help us get a new ford focus for the same money. He was very knowledgeable about the car and helped make the paper work very easy. It was a great car buying experience.

Carol B

19 de ago. de 2016

Tim is a great salesman! We drove an hour one night to come look at a used car on the lot and he told us he would stay late to greet us. He was laid back & easy-going - no pressure. We worked out a deal and had a great buying experience. I wouldn't hesitate to recommend this dealership to a friend. They were worth the drive!

David

18 de ago. de 2016

The salesman that worked with me was Emmit. He did a wonderful job as we evaluated a number of vehicles. Emmit found a number of cars so fresh on the lot that they had not been logged in yet. One of these was one that I bought. This is the second new car that my family has bought from Gulllo Ford. The post sales service has been wonderful. Go to GULLO Ford and see Emmit if you want to experience first class service.

Shannon

17 de ago. de 2016

Great, great place to buy your vehicle. This was my third vehicle purchase from Gullo and, as always, a pleasant shopping experience.

Dean

16 de ago. de 2016

This is my 2nd car to purchase from your team at Gullo. Your staff is friendly and always quick to ask if I need help. We picked out our car and came back a few days later with a cashiers check and were out of there in less than 30 mins. I always recommend Gullo to all of my friends when I hear they are looking for a car.

John DeJesus

11 de ago. de 2016

Basically? Everything went silky smooth.Robert Stephens was easy to talk to and deal with. Was always available with answers to every question.I gave 3 stars because finance department almost ruined the deal but to be honest, I'm picky as heck. It all worked out because I got an awesome deal and am 5 star happy overall.

Justin Allen

8 de ago. de 2016

Christian is a great salesman, I enjoyed working with him.

Wade Logan

7 de ago. de 2016

Excellent staff! Very friendly and Professional...............................

fordshareholder

19 de jul. de 2016

LETS START BY I PICKED OUT A F350 THAT WAS ON SPECIAL PRICE AND 1ST SAID I CAN GET $1250 REBATE OFF THAT PRICE IF I USE FORD CREDIT. THEN 30 MINUTES LATER I AM ASSUMING AFTER THEY RAN MY PERFECT CREDIT AND SAID REBATE DOES NOT APPLY. I WAS A LITTLE MAD BUT THEN THEY SAID THEY FORGOT TO CHARGE ME $399 FOR WINDOW TINT NOW I THINK I AM ON CAMERA AND THIS IS A JOKE BUT IT GETS BETTER. SO WE NEGOTIATE THE $399 WINDOW TINT TO $199 AND THEY SEND ME INTO FINANCE REMEMBER I SAID I HAD PERFECT CREDIT SO I KNOW GOING INTO FINANCE I WILL GET 0% FROM FORD. THE FINANCE LADY SAID I GOT APPROVED FOR 6.9% WITH FORD AND I SAID WHAT ABOUT 0% FOR 72 MONTHS LIKE THE BIG BANNER SAYS IN YOUR LOT? SHE SAID OH YES YOU DID GET 0% BUT YOU WILL LOOSE OVER $5300 IN REBATES. I SAID GET THE SALES MANAGER BECAUSE HE TOLD ME BEFORE NO REBATES WILL APPLY TO THE PRICE ON SPECIAL. SO THE DOG AND PONY CIRCUS ACT GETS BETTER SHE GETS THE MANAGER AND HE SAYS TO ME IN FRONT OF THE FINANCE LADY I EXPLAINED TO YOU EARLIER ABOUT THE REBATES AND I SAID YES YOU DID THAT THE SPECIAL PRICE YOU CANNOT USE ANY REBATES SO I CAN USE MY 0% AND I WILL BE ON MY MARRY WAY. THEN THEY LEFT ROOM CAME BACK AND SAID WE CANNOT DO THAT THE PRICE OF THE TRUCK WILL GO UP $5300. WELL AT THIS POINT I HAD ENOUGH AFTER 4 HOURS OF THIS CIRCUS ACT SO I SAID F$#$ THIS I AM LEAVING. I PURCHASED A FORD EXPLORER FROM THEM IN 1998 AND SAID I WOULD NEVER GO BACK BUT THE PRICE OF THIS TRUCK NO DEALER IN TOWN COULD BEAT EVEN PLANET FORD WHICH IS MY GO TO DEALERSHIP. I OWN A LOT OF STOCK IN FORD AND IT REALLY MAKES ME MADE THAT PEOPLE LIKE THIS REPRESENT FORD A COMPANY THAT HELP THIS COUNTRY ENTER A INDUSTRIAL PERIOD. I ENDED UP BUYING A TRUCK FROM CHARLES PRINCE THE SALES MANAGER AT PLANET FORD AND HE WARNED ME ABOUT THE PRICE OF THE TRUCK AT GULLO WHEN I ASKED IF HE COULD BEAT IT. SORRY SUCH LONG STORY BUT I DONT WANT PEOPLE THAT TRUST FINANCE PEOPLE TO GET WRAPPED UP IN THIS CIRCUS ACT.

Robert Ward

16 de jul. de 2016

Already filled out this survey, the salesman realy read us and solved the problems that most likely would of prevented us from buying a car on this visit. Financing could of showed cost with out add on extras, but got what we needed for the price we could live with and covered for the duration of the contract. NO REGRETS... PS you owe me an antenna mask and possibly the cargo cover both were missing at delivery, I left a message with the operator the next business day Monday.

Julio Schmithalter

13 de jul. de 2016

Very clear response about the enquiries, clear process and easy done for client.

Cecil Hutson

13 de jul. de 2016

Was referred to Gullo Ford by Rick Tygret a salesman and personal friend who works at Gullo Mazda. My old F150 needs transmission work so I decided it was time to get a new truck.

Pamela Nicol

11 de jul. de 2016

I purchased my 2010 Ford F-150 from Gullo six years ago. Jeff Cantera was my salesman and worked to get me the deal I wanted without any hassle. I was excited to know that he was still with Gullo. I purchased a 2016 F150 XLT. The experience was easy. Steve Bransburg was nice to work with in the finance section. I do use Gullo for maintenance on my vehicles.

T Jordan

10 de jul. de 2016

I bought a 2016 F150 XLT. Love it! Nathaniel did a great job for me.

Jack Pitcock

10 de jul. de 2016

GREAT SERVICE. SALES STAFF ATTENTIVE TO WHAT I NEEDED. SALE COMPLETED QUCKLY

Jason Sanders

4 de jul. de 2016

Buying my F-150 at gullo ford was the best buying exsperance I have out of the 17 new vehicles I have bought in the past. My sells person was Matt Lungsford. He called me back and talked to me like a person not like a sells man. I went to planet ford before coming to gullo and it was by far the worst exsperance I have had looking at vehicles. I am so glade that planet ford didn't want to work with me because that made me go to gullo ford. Mr. Lunsford and the finance dep were so helpfully in the buying of my truck. I will be back in the future to purchase a suv for my wife. I would like this chance to say thank you to Matt Lunsford and the gullo team.

Justin Hopkins

2 de jul. de 2016

The place is ridiculous they act like you are on their time the entire time. The Finance department is a joke and doesn't have a clue as to what they are doing I was sent home with paperwork to have signed by cosigner when I returned it they couldn't be bothered to check and give me my copy they wait a few days then start hounding me that they missed something. If you would have checked it when I returned it the this wouldn't be an issue. Pretty much only go here if you aren't in a hurry and don't mind sitting around for them cause they will make you wait.they will never receive my business or any of my friends. They have no idea how to treat a customer. Oh the manager will offer to buy you a cup of coffee. It's free everything else costs though. They also messed me out of the 250 down payment assistance they supposedly were giving and the 500 dollar college assistance. Jason Banks makes you wait so long that you forget everything so you are just ready and to leave. Well at least they can live off that commission cause they won't ever get another one from me or my family funny thing is I have two people about to go buy vehicles.

Dan Kelly

24 de jun. de 2016

Everything went as expected. Everything went as expected.

Roy Martin

17 de jun. de 2016

I purchased a Ford Fusion Platinum under the Ford X-Plan. Shannon and Cesar provided awesome service during the entire process and followed the rules to a "T"!Shannon was especially helpful in providing test drives in multiple Fusion models till I was satisfied I had found what I wanted.This is the second purchase I have made from Gullo Ford and the quality of service from the Sales and F&I staff has been excellent and consistent both times.

Bobby Hood

15 de jun. de 2016

John was very good at explaining difference in vehicles and value for our $$$

Robert James

15 de jun. de 2016

I bought a 2016 F250 King Ranch. Luke helped me out with the sale, and did a fantastic job. He worked with me very well on my trade and the overall sale. I highly recommend seeing Luke to help you out. Thank you Gullo Ford for your friendly service and knowledge. ThanksSkeeter James

Ginger Andrews

15 de jun. de 2016

Robert Nicki is amazing at his job and helped me locate the exact car I wanted with the specifications I wanted and needed. The financing process was smooth and painless. Couldn't ask for anything more. I purchased a 2016 Ford Fusion SE

Gary Destefano

13 de jun. de 2016

Buying a new car is always stressful but my dealings with Gullo both Ford and Toyota have always been lower stress than other dealers, so much so that I really don't look at other dealers.

Christopher Casares

13 de jun. de 2016

2016 ford f150 xlt 4x4 the service was good need to be more friendly as a whole for the dealership. There has been 2 times were i have stoped by in the last 2 years and NOBODY came out to even ask me if i needed any help. This was a different situation being i was originally just co signing for someone.! But other then that the staff was very friendly.

Julianne Murphy

11 de jun. de 2016

Had two cars in mind to buy and ended up buying the Ford Escape

Kenneth Ragsdale

5 de jun. de 2016

Chris Hawk did a great job. I like my Fiord F250. I hate surveys.

Willam Giesbrecht

3 de jun. de 2016

I purchased a new 2016 F150 and the salesman and other staff members were great. They answered any questions and were not high pressure with any aspect of the purchase process.

winelover

31 de may. de 2016

Martin Madrid was the best to work with he really went out of his way to be helpful. We love our new car and recommend you talk to him when in market for your car.

Giovanni Diano

28 de may. de 2016

Daryle Nelson was very responsive and easy to work with. I appreciate the willingness to quickly take me seriously as a buyer and start discussing price right away. I felt like there were no games or the traditional "let me check with my sales manager" routine. I was in and out quickly!

Kim Kelsey

20 de may. de 2016

Your service was fast and helpful. I got to the dealership at 11:30 am and my new truck was delivered to my house at 3:00.

Scott Gustafson

20 de may. de 2016

Our purchase of a ford explorer was very quick and they understood that the car was actually for my wife. My purchase was no hassle, sales person Daryl Nelson and finance person did a great job getting me in and out of the dealership. I purchased the car on a Saturday and my wife came in and met with our sales person Daryl on Monday to discuss all the details of the car. Great experience and I would purchase another care through Gullo.

Patrick Levantino

20 de may. de 2016

Matt Lunsford was extremely helpful and polite. Not a pushy salesman at all. Very fun to work with and patient toward your desire for a new or used vehicle.

Donald Long

17 de may. de 2016

2016 F250 Super Duty. All of my dealings with either Thad Mentzer or Willie Sanford have always been professional, painless and productive, allowing and causing me to feel comfortable and most satisfied with the final product. They have become major assets/players of Gullo Ford, and should be recognized as such for their tremendous input to the overall success and reputation enjoyed by the dealership.

Dorothy Carlton

16 de may. de 2016

I purchased a ford focus hatchback. I love it. The salesman was great listened to what I wanted and found it. The finance gentleman was excellent did not talk down to me as I have experienced that before. I appreciate that he respected me as an older women and did not act as if I was incompetent.

Wade Blair

16 de may. de 2016

Great experience and a lot of help thanks to Shannon Williams.

James Grinnan

13 de may. de 2016

The new Expedition King Ranch is truly an amazing car. When I arrived, I quickly met up with Chris Hawk. He showed me some cars and took me on two test rides. He didn't get pushing about shoving a car purchase down my throat and I appreciate that. He followed up a couple of days later and got me back in the show room. I tried to get with Chris at that time but he was tied up with another client. He referred me to Matt who showed me the car that Chris had pulled to the front of the lot. The rest is history. Chris has been responsive to my follow up questions since I purchased the vehicle. Enjoyed working with Chris. I didn't get much time with Matt but he was courteous enough but Chris went the extra mile.

Michael Williams

9 de may. de 2016

I really wasn't looking to purchase a new vehicle when I was in the dealership last week. But my wife had expressed an interest in the Ford Edge model. There happened to be one on the showroom floor and I really liked the way it looked and it's features and options but was not fond of the color. David Bracewell, one of your salesmen, saw me and asked if he could be of assistance and proceeded to help me find the one that I would be most interested in. He found two in inventory and he gave me the keys and directed me to their location. After test driving both, I settled on the one I liked the most. During the test drive, they were appraising my trade-in, and upon arriving back at the dealership, sales manager, Jason Banks, was already working on the sales offer. I ended up leaving the dealership with a new vehicle. There was no pressure from the sales staff to buy, but they were most helpful in answering any and all questions that I had about the vehicle. And perhaps most important of all, my wife loves it!!

Arthur Baker

9 de may. de 2016

I bought a 2012 Ford F 150 FX2. It wasn't what I was looking for when I first came into your dealership. I came there because my son had purchased a vehicle from you and said you were good to deal with. I did find a vehicle that I liked but your price in my opinion was a bit high and the payments were out of my price range, but as I found out later when I did pick a vehicle that I did like the APR on the financing was over 6%. I came in there with a preapproved loan of $35,000 with a maximum of 3.49%. Your finance officer Andrea Swanson, who is very nice was able to get me into the vehicle with a 75 month loan. The only minor flaw I have found in the truck is that the speedometer is about 3 MPH off at highway speeds, other than that I am very pleased with the vehicle. Martin Madrid, the salesman whom I dealt with was very helpful in helping me find this vehicle I purchased. He didn't give up trying to find me something I could both afford and like and he succeeded.

Emil Hermis

18 de abr. de 2016

Came in to get a Key made. $285.00 for the key only. Gullo did great didn't charge me labor and had it done in less than an hour!great job! However the price of the key is insulting.

D.Mathwig

5 de mar. de 2016

Daryle Nelson is the very best. He was patient and very knowledgeable. This in my 5th Ford and Saleen I have bought from him. The whole process from start to finish is top notch. A highly recommend him.

LR

5 de mar. de 2016

Twice I have inquired the day of Gullo posting on cars.com and told the vehicle is not available (never was available) due to being reserved by Mr. Gullo. It shouldn't be difficult to manage Internet advertising on a Shelby GT350.

the odoms

12 de feb. de 2016

we want to thank Luke Jones for all the help he has given to us in buying all of our cars in the past. we just bought a new car from him before the end of 2015. he keeps us on top of when the car will be in so we can come in and drive it away. he gave us a price and stuck with it. also thanks to Luke for helping our daughter in getting a new car as well. the folks at Gullo are friendly and helpful. we will be back to buy our next one.

Dale Elders

5 de feb. de 2016

This was my first experience with Gullo Ford. They were very friendly and pleasant to deal with. Chris Hawk was exceptional helpful in showing me the truck I had picked out I had already decided on the model, trim and color of truck I wanted. It took a few extra minutes to find it only because, thankfully they do have such a nice large volume of trucks to choose from. Looked it over quite well, and then went for a test drive. Later talked to his Manager Anthony Rodriguez we came to an agreement. Went around to the finance office which didnt take very long. I also wanted the truck bed lined so I talked to Linda in the accessory dept., she was very helpful and sharp on that and other items I purchased. This is my first new truck in 38 years A 2016 Ford F150 Lariat. Awesome ride, quite, handles great and plenty of power. If I was to wear this one out and needed to get a new one I would definitely go back to Gullo Ford. But I expect to keep this one for quite a while. I have been in quite a few dealerships over the years, some good some shouldnt have been open to the public to start with. But if you want a new truck or car go to Gullo Ford very friendly and knowledgeable people to deal with, try them you will be pleased. Thanks to Chris, Anthony, Linda and all the great staff.

Scott M

28 de ene. de 2016

Serivce here is a joke. Service advisors come and go like the wind. One will tell you a price and if you bring it back the next week the price has changed! The only reason I was going here was to get the "Ford" warranty. Well come to find out, that is a JOKE too. Gullo did repairs on my truck and did not do it right. They refuse to warranty it. (We are talking $1000 dollars) I even called Corporate and they told me each Ford is individually owned and they could not do anything. If you go here you are wasting money and the service is HORRIBLE.

Hoot

13 de ene. de 2016

Received text updates on status of repair including estimated completion date and time. Vehicle repair was actually completed two days prior to estimated completion. The process was seamless, communication was great and vehicle looks great.

MilamRancher

7 de dic. de 2015

We are repeat customers at Gullo Ford. We had an issue with Customer Service on a previous visit and complained. This time the service was fantastic. We could not ask for better treatment. Every business has a problem now and then. It's nice to know when you point something out to management that they will take action and correct it. This time Gullo Management excelled.

Belinda Tribuzio

31 de oct. de 2015

My salesman was very helpful in showing me the different trucks. He listened to what I wanted and pointed me in the right direction

Miguel Stewart

31 de oct. de 2015

The difference I experienced from the other times I've purchased vehicles was the honesty. I believed Joe (saleman) was being honest with me as well as Steve the financing guy. I was very pleased.

LARRY CUTBIRTH

31 de oct. de 2015

Salespeople actually listened, assisted and basically made my purchase experience a pleasant one. No pressure sales was a direct contrast to the nearly 30 years of Ford purchases I have made from what is now called Planet Ford. I would start with Gullo Ford for my next Ford purchase

Bryan Nelson

31 de oct. de 2015

My sales person understood what I wanted and didn't try to sell me on other things. I gave them parameters to work within and they remained within them. When things went wrong at the dealer because they could not get my truck delivered they provided me with another truck that had a couple more options for the same price. I thought that was the right thing to do. I would do business with them again.

LAURA BLUNK

30 de oct. de 2015

I can't think of anything to improve, as my shopping at Gullo ford has always been easy

Deana Flak

29 de oct. de 2015

In my eight and half years, and three vehicles!, of being a Gullo customer, they have never disappointed! I have recommended them to many people and will continue to do so. Thanks to them being so wonderful and my happiness with their service, I have referred nine people that purchased a new vehicle from them in the last couple of years only! GO GULLO!

Kristin Duvall

29 de oct. de 2015

There is no improvement needed. My first car buying experience was 100% perfect. Joe Fletcher was the perfect salesman and very kind. I have told many many family and friends about Gullo Ford of Conroe. Thank you so much!

Jeff Lowney

29 de oct. de 2015

Top shelf dealership. Thanks to everyone for making our two purchases so wonderful!! Jeff Lowney

Heather Guard

29 de oct. de 2015

What went well is the customer service and everyone was friendly.

Randy Malouf

29 de oct. de 2015

Everything went well. Tristin Dodd did an excellent job

JUDY LAIRD

29 de oct. de 2015

We had a great buying experience from the moment Jon Richardson greeted us. He listened to what we wanted and then showed us the truck we were looking for. He also checked with us to see if we were satisfied with aftermarket, which we were. I will contact him when we are ready to buy again and we will definitely choose Gullo as our dealership

Jason Dionne

28 de oct. de 2015

IT WAS A FAST AND EASY PROCESS EVERYBODY WAS GREAT

Gaylord Jensen

28 de oct. de 2015

Jeff Cantera was great and the contract guy was quick and efficient

John Tucker

28 de oct. de 2015

I was completely satisfied, nothing to change. Excellent Service

CYNTHIA GARZA

28 de oct. de 2015

Felt that we were given courteous attention and patiently shown several vehicles. Went in for a used vehicle and left with new vehicle. Was shown to be a better option for the money we were willing to spend. Couldn't be happier!!

Joel Swanson

28 de oct. de 2015

The sales person was very helpful and accommodating. He is solely responsible for me deciding to buy at Ford of Conroe. I had previous bad dealings with the service department and he changed my mind.

ROYCE HURST

28 de oct. de 2015

Jordan G was very attentive and impressed me, not the stereotype we probably unjustly accuse car salesmen of being. Nice young man and very accommodating.

CARMEN LEASING LLC

27 de oct. de 2015

Gary Moore and his team handle the transaction smoothly. I traded in a vehicle this time and they made it easy.

KARINA MONTENEGRO

13 de oct. de 2015

Chastity was great. In and Chastity was great. In and out with no issues or concerns. She was great!out with no issues or concerns. She was great!

FOREST WITHROW

13 de oct. de 2015

the process of choosing the vehicle and completion of sale was a smooth transition and our internet salesperson, Mr. Daryle Nelson, was attentive and courteous in person and made the whole experience easy.

BARRY WHITAKER

13 de oct. de 2015

Completely satisfied, excellent service. David Bracewell always takes care of my needs.

JACE HOUSTON

13 de oct. de 2015

We arrived at the dealership within an hour of closing time on a holiday, but the salesman stayed with us for over two hours answering questions and letting us drive cars. Some of the management team stayed behind also. It was definitely above and beyond the call of duty, and we greatly appreciated it! We bought the car the next day!

ZACHARY ESMOND

13 de oct. de 2015

Robert got me the right vehicle at the right price without the endless haggling - we did some negotiation but was friendly and seemed to be on my side.

SHARLENE SIMONICH

13 de oct. de 2015

Excellent service from Gullo Ford and especially the sales associates Kim McGovern,

LINDA HORNICK

13 de oct. de 2015

I was completely satisfied with my purchase and experience at Gullo Ford. I would recommend Gullo to others wanting to purchase a new vehicle.

Mark Pratt

13 de oct. de 2015

Tristin Dodd did a great job for us through the option selection, ordering of truck, delivery, purchase, explanation of truck features, and handover of truck.

Tracy Valkyrie

13 de oct. de 2015

Kim was great. Gullo Ford always takes great care of me.

Joe Winter

13 de oct. de 2015

They matched the pricing I had found at another dealer. My sales person Michael Gullo although new, kept me informed and confident that they would make sure I was happy, and they/he did

Lindsey Doll

13 de oct. de 2015

Our sales associate Chris Hawk was great to work with. Since we came from Midland to buy our truck, Chris spent a lot of time on the phone and computer helping us find the perfect vehicle for our family.

Rachel Parsons

30 de sep. de 2015

My salesperson Chastity Mejia and my finance manager Silvano Escobedo made all the difference

CLAUDETTE PARKER

30 de sep. de 2015

Chris Hawkins went above and beyond helping me. He helped me with every concern I had before my decision to purchase. When I call he takes immediate action. I love the personal attention. I will continue being his customer and a customer of Gullo Ford.

Gerald Barnhart

29 de sep. de 2015

Salesman was very easy to work with and showed me the vehicles that I was looking to buy. I was very happy to be able to consider the truck that I wanted without being pressured by a salesman.

Lawrence Lybbert

29 de sep. de 2015

My sales associate Clifford was extremely helpful, and also the financing department was just as helpful in meeting my needs.

Brett Pate

29 de sep. de 2015

Anthony and Joseph really took care of me. Knew what I was asking for before I arrived and the deal went smooth as could be. Got me in and out as quick as they could, so I was very satisfied with my experience. Not sure what could have been improved, paperwork is paperwork, no way around it. Joseph had great vehicle knowledge and was with me every step of the way. Good job Joseph!

Kyle Frazier

29 de sep. de 2015

Everything was quick and to the point. No headaches. In and out with a new vehicle, the way it should be.

Scott Rowe

29 de sep. de 2015

Completely Satisfied. Salesman was very upfront and thorough.

MARILYN WEIDMAN

29 de sep. de 2015

Everything was handled in a timely manner. Completely Satisfied

David Ortiz

29 de sep. de 2015

Keep it business as usual and all will be fantastic!!

Emelda Thurmon

28 de sep. de 2015

Everyone at Gullo Ford are so caring and concerned for your satisfaction. I have been a customer of Gullo Ford since 1999 and I would not buy a vehicle from anywhere else. They treat you as if you are the only one there and that there is nothing they would not do for you. I appreciate Sparky and his whole team. Jason B. is one of the friendliest and courteous people I have meet. He always has a kind word to say and will come hug my neck no matter how busy he is and what he is doing when I come in to the dealership whether I am there to buy or just to pick something up. Sparky has been that type of person from the first day I met him 16 years ago.

GREAT EVENTS LLC DBA EVENTS PLUS

28 de sep. de 2015

My Salesman Luke Jones is outstanding. For the past 15+ years have been buying from him. He is the reason i buy from Gullo Ford & Ford Proucts. Very trustworthy and goes over and beyond to assist me, even when i'm not buying a vehicle

DIADRA BREWER

28 de sep. de 2015

I needed a truck for my son. Went to Gullo for fast service and a great truck with the payment I needed.

Cameron Farr

28 de sep. de 2015

Everything from the sales staff to financing was the easiest and best car buying experience I've ever had.

STEVEN URSICK

28 de sep. de 2015

My sales person understood what I was looking for and then took the time to make sure that I found what I was looking for.

MICHELLE SUTTER

28 de sep. de 2015

The sales staff and managers are great. Fast friendly service

Charles Startz

28 de sep. de 2015

I had a very bad experience at another Ford dealership prior to visiting Gullo Ford. Once I spoke to Gullo Ford it was a completely different experience - very positive and honest. I will definitely purchase there again in the future!

Connie Porter

28 de sep. de 2015

Tristan was very good at explaining what to expect when using a corporate buying plan and did not pressure us in any way. I hate high pressure salesmen.

Huey Phelps

28 de sep. de 2015

Kimberly McGovern did an awesome job. She has been patient with me for the last year while I prepared to buy my Explorer. She was never too pressing, always willing to wait and hear back from me.

DOLORES FARINA

28 de sep. de 2015

EVERYTHING WENT WELL. I DON'T SEE A NEED FOR IMPROVEMENT.

CATHERINE MALLARI

28 de sep. de 2015

Sales person is very accommodating. He gave us what we wanted

MARK CURRY

28 de sep. de 2015

John Parker great sales experience I will use him when I purchase my next vehicle, very personable and friendly.

CHRISTOPHER KUEHN

28 de sep. de 2015

Thad Mentzer was exceptional as always! No complaints or improvements needed

CLAYTON TIPTON

28 de sep. de 2015

Gullo Ford helped us purchase a car for our college student and were extremely knowledgeable and helpful. They obviously wanted to make the car buying process simple without the high pressure sales that so many car dealerships promote. I would definitely recommend Gullo Ford to all of my friends.

Hector Blanco

28 de sep. de 2015

Best experience ever, I will always buy from Gullo Ford. Chasity was the best salesperson ever.

Evan Dorries

28 de sep. de 2015

Daryl Nelson is very helpful when we ask for help, but allows us to make a decision on our own time frame. Professional and courteous are two words to describe him.

John Lynn

28 de sep. de 2015

Smooth purchase, excellent sales experience. Return customer and will come back again.

Christopher Combs

28 de sep. de 2015

No pressure buying is what most people want but very rarely experience. chastity was fabulous at answering my questions without making me feel pressured. Jason helped above and beyond expectations with the financial paperwork and agency. Just an overall great experience

Brian Smith

28 de sep. de 2015

Went well , there was a salesman that was great ( Oscar Alcocer), but found out right after we bought the truck that he had left. Sorry to hear that , very good salesman. I sure hope he still did get credit for the sale... he stayed until like 10pm making sure it all went well! Also the credit associate was great , stayed late for us also... F150 great truck.

Gig Em Aggies '85

28 de sep. de 2015

I wanted to give a quick note of appreciation for the excellent service I received when purchasing a previous owned Cadillac SRX from Gullo Ford in Conroe TX. I had gone to the dealership to research, not quite ready to buy that day. Mr. Martin Madrid was professional and receptive to what I was looking for in a vehicle. He went above and beyond in finding just the right SUV for me and I couldnt be happier. I appreciate him truly listening to what was needed, dedicated search throughout the lot and beyond plus his non-pressure attention to finding the right fit vs. the hard-sale tactics usually associated to car buying. That evening, I drove out with my SUV and have been very happy with it since. Thank you, Mr. Madrid for all your help and for making this car buying experience a pleasant one! Happy customer of The Woodlands

Mark Pratt

24 de sep. de 2015

Tristin Dodd was very thorough, knowledgable, and helpful with us us through the entire ordering, purchase, and handover/delivery of our new 2015 Ford F-150. Courtney Ferguson was also very helpful, friendly, and technically knowledgable when explaining the onboard SYNC system. We will definitely recommend both Tristin and Courtney to our friends in Conroe and the Woolands. This is our second Gullo Ford new truck purchase and we also helped our daughter purchase a late model used vehicle last year from Gullo. We will continue coming back to Gullo Ford for future purchases even though we now live near Boerne, Texas. Regards, Mark and Marcia Pratt

Aunt Bee

23 de sep. de 2015

I have been to lots of dealerships in the past, but have never had a positive experience. My salesman, Martin Madrid was so helpful and I was treated with respect. My new Ford Edge is a beautiful vehicle and I enjoy driving again. I can honestly recommend this dealership to all my friends and already have given it kudos to anyone who asks. Keep up the good work, it really will make customers return to your dealership.

Fordfamily1

21 de sep. de 2015

Just bought my second vehicle from Gullo. Always a pleasant experience, and fair pricing. Sales team treated us well, and continued service on our Ford vehicles is great. I've even had the service manager take time to ride along to diagnose a strange sound. We'll keep coming back!!

Mark Hightower

4 de sep. de 2015

Everything went well. I am very satisfied with the purchase

Brandon Andrews

4 de sep. de 2015

Gave us a fair deal on our trade-in without having to haggle for thirty minutes. I have walked out of dealerships and never returned after getting an insulting trade-in offer. It's a waste of my time. No time wasting here

Jessica Corbell

4 de sep. de 2015

It was a wonderful overall experience. I really appreciated my sales rep. Oscar

Brandon Dunn

4 de sep. de 2015

My Sales Rep was very understanding up front and honest. Kim checked on me up to two weeks after the sale. I will absolutely buy another car from her.

LILLIAN DIGGS

4 de sep. de 2015

Our salesman Jon Richardson was outstanding in every way!!!

Douglas Chastain

4 de sep. de 2015

I had a very good experience at Gullo Ford. I have bought 6 trucks from them over the last 10 years or so and I have found each experience to excellent. They care about there customers unlike any other dealership I have been to. I will continue to buy my vehicles from them. I can't think of anything they could improve on. They have an excellent shop to go along with the dealership also.

Terry Redell

4 de sep. de 2015

Our sales person is wonderful, 2nd car we bought from Jeff Cantara

WILLILAM HARRIS

4 de sep. de 2015

Salesman did a really good job making sure I had everything I needed.

Paul

29 de ago. de 2015

went there for front end alignment on 2003 Ford F-350. Left it there. They called few hours later with bad news. I asked the rep to read off the $3,000 list of needed parts. He started off with tie rod ends, upper and lower ball joints. Then proceeded to list off linkage arms for this and that. Then listed sway bar ends. I say no on the sway bar ends. They got nothing to do with alignment. In the end went to pickup truck after completion, and realized they also got me for front and rear shocks which have nothing to do with alignment. But I end up paying over $400 extra for shocks that I did not authorize. Lesson learned, when they call you, stop, go back to the dealer and have them walk you through everything. Show you the bad parts that need replaced. There is no telling how much more I had to pay for stuff not needed. Trust is not there anymore.

Vonda Atherton

28 de ago. de 2015

J.R was absolutely awesome. He ran the vehicle down in service as it was not completed and out to the lot. Facilitating getting me in to test drive. He bent over backward to get things turned around and sold in completion within 24 hours. Outstanding salesman with terrific manners/polite and friendly.

Michael Ishee

22 de ago. de 2015

Chasity was amazing and listened to what i wanted and she pointed me to the mustang. Follow up had been great!

Jacob Akins

22 de ago. de 2015

Our sales person seemed genuinely invested in finding a vehicle solution for my family. By the end of the experience, our sales person felt like a family friend. Nice guy, not pushy, not arrogant & extremely helpful.

David Rainwater

22 de ago. de 2015

My Sales Associate, Joeseph Fletcher was very accommodating, patient and knowledgeable. There was no pressure to buy that day, which is a huge turn-off for me and an experience I've had with other dealers in the past. This is not my first purchase at Gullo Ford; if the quality of service continues, I'll remain a customer and tell others about you.

Kenneth Hale

22 de ago. de 2015

My salesperson, Jon Richardson, was very knowledgeable and made choosing the right model of F-150 extremely easy. As you know, there are a lot of variations in F-150s and Jon knew them all backwards and forwards and how to easily find a perfect match for me.

James Boden

22 de ago. de 2015

Daryl Nelson went out of his way to ensure we were taken care of and completely satisfied.

James Holder

22 de ago. de 2015

This is the second time I have bought a new truck from Gullo Ford and I couldn't have ask for better sales person. She made the difference.

Brent Wulf

22 de ago. de 2015

Professionally handled, committed to winning my business. Liked the personnel I worked with. Chose Gullo over another dealership who also wanted our business. Thank you Gullo.

LARRY LLAMA

22 de ago. de 2015

Everything went pretty well as far as the situation was concerned it took a long time only on my part. I cannot see anything that could have been improved better because this was kinda new to me and my son.

James Bradley

22 de ago. de 2015

Experience was excellent. Great dealership. Completely satisfied with the sale

Jeff Murray

22 de ago. de 2015

Gullo Ford always goes above and beyond to take care of my auto needs. This makes the 10th vehicle purchase from them.

James Rollins

22 de ago. de 2015

I am very impressed with all of the employees from sales to service. The are friendly and professional at the same time.

Earl Vicknair

22 de ago. de 2015

First Time I tried Internet Sales. First Dealer to take me serious was Gullo Ford.

Jim Murley

22 de ago. de 2015

I told David the salesperson what I wanted and what I expected and he found me exactly what I was looking for.

Allison Yee

22 de ago. de 2015

I always deal with Pedro on the phone before driving to Gullo Ford and he is able to "make it happen" without wasting my time. I have purchased 5 new trucks from him in the past 4 years.

ANDREW BAKER

22 de ago. de 2015

Everything went extremely smooth, especially with trading in 2 vehicles at the same time.

Deb Tandy

22 de ago. de 2015

My salesperson was amazing, and went out of his way to make the process quick and easy.

Frank Davis

22 de ago. de 2015

Our sales person, Triston Dodd, was awesome! Completely satisfied

Kelly Carson

22 de ago. de 2015

Joe Fletcher was my salesman and he was great! Made my first buying experience a good one!

CHARLES SIESS

22 de ago. de 2015

Nothing I'd change or improve upon, own 3 Fords and feel we are family at Gullo Ford.

Ashley Katzenberger

22 de ago. de 2015

None of sales games most dealerships try to pull. Always refreshing to not have to deal with that.

Patrick Mccanna

22 de ago. de 2015

My salesperson, Jon, was very respectful of my time and this made the sales process seamless.

Robert Horning

22 de ago. de 2015

They went out of their way to get me the deal I wanted and could afford

Bill Turo

22 de ago. de 2015

Everyone from sales, finance, and service have been very helpful

Robert Earl

22 de ago. de 2015

Great experience! Daryl Nelson and all the team members at Gullo Ford were more than pleasant and professional! Overall job well done by all!

tomjan

20 de ago. de 2015

Just bought a car for my son and it was a fairly pleasant, no pressure experience.

Katherine Dowling

19 de ago. de 2015

My Ford Escape Hybrid is 6 years old and has entered the "more service visits" phase. Everyone at Gullo is helpful and friendly, as has always been the case and I still recommend this dealership. I've often said I could do commercials for this dealership. I've been a customer for a dozen years or more and won't change unless I am disappointed at some point.One thing I notice is that many of the folks at the dealership have dealt only rarely with a hybrid vehicle like mine so there is a bit of a learning curve for the service managers and apparently the mechanics. I realize Ford made and sold relatively few of these vehicles. But I love my car and plan to keep it for a while more. By the way, the renovations to the ladies bathroom are outstanding!

Richard Hay

18 de ago. de 2015

Everyone at Gulllo Ford Conroe were very friendly and helpful thru out the entire process of purchasing my Truck.

Arthur Caviness ( I prefer to be called A.C. )

18 de ago. de 2015

I have admired the Ford Fusion's appearence for sometime.I googled Gullo to learn of customer opinions.On a scale of 1 to 5,all were 4 or 5.So,I went to Gullo and bought a 2016 Fusion Ecoboost,2 liter,Titainium.The staff was courtious and helpful.I've owened it for one week,so haven't used Service yet.I was offered a 72 month zero interest loan,but declined and paid cash for it.So,I was upset to see that I had been charged theDocument and Dealer Inventory fees.My salesman advised me yesterday that Gullo's General Manager ordered those Fees to be refundedto me by check.When done,that will resolve that complaint.I am still learning how to use the Bells and Whistles,and my salesman is helping me when I ask questions.

Diedra Brewer-rowe

18 de ago. de 2015

My son needed a new vehicle. We went to gullo because that's where I purchased my Edge. John Parker was very helpful. We told him what we wanted and the payment my son could afford. He told us about several different trucks. He pulled up from the inventory a F150 Sport. My son loved it. And he knew we were on a time schedule and worked fast and effectively for us. Thanks John!!!

Margaret Price

17 de ago. de 2015

Your staff was very helpful in my purchase of my 2016 Ford Explorer. Their knowledge and professionalism was very helpful. I will definitely refer family and friends to Gullo Ford

Mark Hightower

17 de ago. de 2015

Very good service. Friendly salesman and very knowledgeable of the vehicles.

Virginia Pickett

14 de ago. de 2015

Chastity is the best. We have bought 3 trucks from her and will be back when we are ready for another.

Silvia Robles

5 de ago. de 2015

My salesman Froy Romero was great. Worked hard to get the car that I wanted. Helped to answer every question I had. Good job Froy! Thank you, love my new car!

Andrew Miller

5 de ago. de 2015

The buying process was very pleasant-no hard pressure. Just completed my first maintenance and it was done 30 minutes earlier than promised!

Vince Walker

5 de ago. de 2015

We continue to use Gullo Ford because we are treated well and the dealership is convenient.

Amy Johnson

5 de ago. de 2015

I would highly recommended Gullo Ford! My salesman Chris Pinto is wonderful.

Ginger Andrews

5 de ago. de 2015

Robert Nicki was an amazing salesman. He was patient with me and made my first new vehicle purchase a pleasant experience. He is an asset to Gullo Ford. Thank you!

Donald Smith

31 de jul. de 2015

Kimberly who was our salesperson was very helpful and answered all of our question.

Adam Andreason

31 de jul. de 2015

JR was great! He was very helpful and knowledgeable.

Matt Borkedahl

31 de jul. de 2015

Gullo Ford did collision work on my wife's KIA and we were so impressed we decided to buy our new truck here. The staff here, JR and others, have made us life customers!

Ronda Reina

31 de jul. de 2015

JR Perez provided excellent service, coming from him to me. He was so kind and provided me with all the information I needed!

Disappointed in dealer, not product

29 de jul. de 2015

These people have zero interest in service after a sale. Even after paying their asking price, and purchasing the extended service plan, still treated with the run around and buck-passing game. Finance people are as slippery as the sales team. Avoid at all costs.

Tallowood_Air

28 de jul. de 2015

Even after paying their asking price on a car, and purchasing the extended service plan, I'm still treated to the runaround and buck-passing game. These people obviously have no interest in service after the sale. Avoid at all costs.

Steve Driver

27 de jul. de 2015

Don't take your vehicle here. You can't believe anything the service people say, I called on Wednesday and asked if I brought my truck in on Thursday afternoon would they be able to fix a problem with my rotors being uneven and the truck shuddering when stopping and have ready by Monday morning at 7:00 A.M. The Assistant Service Manager told me that would be great and plenty of time to get that done, I called on Monday at 7:00 A. M. and was told that they were about to check it out, I told him not to bother and picked the truck up not even having been looked at. It amazes me that when you plan and give them plenty of time they just shove it to the backburner and don't even consider it until you call them, I was told that the people that came in after me had priority because they were waiting. Very unprofessional.

Terry Davis

24 de jul. de 2015

Our sales person is very nice her name is Chasity. Very knowledgeable. Go for it is a very very nice dealership. We are a Ford family

IRA LYNCH

24 de jul. de 2015

Did not expect to buy a car when we went to Gullo Ford, just wanted to see what was offered. Saw a car on the showroom floor that we liked. Salesman said to bring in our trade in car so he could give us a deal on the car we wanted. We liked the deal, bought the car and drove it home that night. Best part of the deal was there was no pressure from the salesman.

Tina DAUGHERTY

24 de jul. de 2015

Chris Pinto and Joseph Fletcher are both helpful, attentive, and professional.

WILLIAM MCCLAIN

24 de jul. de 2015

Daryle Nelson is a true professional, he makes the entire process go smoothly

CRAIG BRYANT

24 de jul. de 2015

My salesperson did a great job. She found the vehicle I wanted without a major upselling. I told her what I wanted and would have walked if she tried it. Very smart on her part. Finance changed the monthly amount when I went to sign the papers, but the manager fixed that problem. My biggest concern is the time it takes. I picked out the vehicle I wanted on Friday night and it still took 4 hours on Saturday. That is more of a statement about the process than any individual.

MAXWELL IBIKUNLE

24 de jul. de 2015

It was a joint effort between John and Daryl. They both were very professional and easy to work with. They are shining examples of how to treat customers. They also followed up post sale, which was appreciated

Jacob Posey

24 de jul. de 2015

John Richardson is the best salesman Could ask for. I would drive hundreds of miles just to come do business with Gullo Ford and John Richardson. They truly make you feel like Family. Jason Banks goes above and beyond to get the best deal for you and get done right

Lisa Belton

24 de jul. de 2015

The whole buying experience was awesome. In and out in less than 2 hours. That has never happened at any other dealership before.

Peggy Anderson

24 de jul. de 2015

The salesman, Brad was very knowledgeable and listened carefully as to what I wanted on a new vehicle. He was courteous and answered all my questions. I never felt like I was being pressured into making a decision

RONALD RIDLEHUBER

24 de jul. de 2015

Garry Moore is a true professional and treated us like a friend rather than just a customer.

Christopher Davis

24 de jul. de 2015

First, my sales consultant took the time to find out not just what I was looking for, but what I needed. For example, I went in with a preference for the F-250. However, after asking me a series of questions he recommended that I also consider the F-150. Bottom line, I walked out with the F-150. The trade-in value of my previous vehicle was very fair. Lastly, a considerable amount of time and effort was put into making sure that I was familiar with all of the vehicle's features and that I was comfortable with the purchase. The only item that would suggest could be improved involves the financing portion of the process. I walked in with an approval from Ford Credit for much more than the value of the new vehicle. FYI, I financed approximately 50% of the value of the vehicle. Once the finance paperwork was complete and I was reviewing everything at home did I realize that the financing was through Capital One. This is no big deal, except that I should have been made aware. Overall, it was a great experience. I will return to Gullo Ford when I next need a new vehicle

STEPHEN MCDOWELL

24 de jul. de 2015

Luke Jones made the car buying experience very easy, he has done everything that I have asked.

Greg Babcock

24 de jul. de 2015

All else held constant (i.e. car/price), Dan Alfred was the primarily reason I would go back to Gullo Ford in Conroe. He was very respectful and helpful and would look forward to working with him again.

Kathryn Comunale

24 de jul. de 2015

This is our second purchase with Cesar at Gullo Ford. He did an exceptional job following up with us and worked hard to find the right truck within our budget and needs. I think the only thing we could wish was a shorter visit once we actually decide to purchase the vehicle until we walk out the door with it. What always takes so long? We are told it's paperwork and stuff, which I understand but I do wish it didn't take so long! Overall, though, we are extremely satisfied.

James Williams

24 de jul. de 2015

Everything went very well. The hole experience with Gullo Ford was one of the best I have ever had. I would not change anything.

Eric Tarver

24 de jul. de 2015

Best experience buying a vehicle. Completely satisfied with purchase and buying process.

KIMBERLY JOHNSON

24 de jul. de 2015

Everything went well the only thing was it took awhile to get the truck ready for delivery.

Jack Jones

24 de jul. de 2015

Excellent agreement on pricing, fast build and delivery. Totally painless experience start to finish.

Chastity Mejia

24 de jul. de 2015

My salesperson was absolutely amazing, She sold me the exact car I wanted and provided me with the best customer service. I will buy vehicles from her forever!

Chris Anderson

24 de jul. de 2015

This was my first time at Gullo Ford and I was completely satisfied with my shopping experience. There have been numerous follow-ups after the sale as well. I wouldn't have changed a thing about my shopping experience there.

David Thomas

23 de jul. de 2015

Completely Satisfied, Had the car I wanted at a fair price without having to go back and forth.

Lance Leonard

23 de jul. de 2015

Thanks to the family at Gullo Ford. I could not ask for a better vehicle buying experience. Everyone is was pleasant and the process was extremely smooth. Thanks to Joe Fletcher and his "Above and Beyond" service.

ERIC FOURNIQUET

20 de jul. de 2015

The entire experience was pleasant. Not sure that there was anything to improve on.

Ashley Gower

20 de jul. de 2015

Salesman Robert Nicki was very attentive and quick with quotes and results.

GREGORY TERRAL

20 de jul. de 2015

My sales person Brad did a fantastic job getting me exactly what I wanted.

Elizabeth Kent

20 de jul. de 2015

Chris Hawkins was such an easy salesperson to work with. He answered all of our questions and was very knowledgeable of the particular vehicle we were interested in.

Edward Flores

20 de jul. de 2015

I WAS VERY PLEASED WITH GULLO FORD. I AM ESPECIALLY WELL SERVED BY THE OWNER SPARKY GULLO AND MY SALESMAN JOSEPH FLETCHER. WHAT A WONDERFUL EXPERIENCE.

oscar1

15 de jul. de 2015

My Service was excellent, the service personal are top notch. Took care of my vehicles needs and concerns. Jon is a great asset to your company.

kelly

14 de jul. de 2015

I went to Gullo Ford in Conroe Texas to get an oil change and to have my truck detailed. When I received my truck back the spare tire and all of my spare tire tools were gone! You have to have my key to access my spare and nothing was tampered with so it is obvious that it was an employee and not some random person who can across my truck while it was getting services. When the dealership pulled up with my truck my spare cable was hanging below my bumper dangling, I let the porter know immediately that my stuff was missing and was told to contact Jason the Asst shop manager in the morning as it was 5:10pm. I contacted Jason who pretty much told me to pound sand as to nothing could be done and his detail guys would never steal somebody's spare. When I asked if he could review video camera's I was told that they don't have camera's to review "even the dollar store has camera's". He told me that I was aware that they were not responsible for personal belongings stolen, since when was my tire tools and jack suppose to be in a locked truck along with my spare tire that requires the ignition key to get down considered person items, any other person would consider this vehicle equipment. This was my first and very last visit at this location and will forever forbid my company from ever using this dealership. Don't expect the dealership to contact you or even call you back when you reply to their comments, you sadly will be wasting your time!!

kelly0578

9 de jul. de 2015

I went to Gullo Ford in Conroe Texas to get an oil change and to have my truck detailed. When I received my truck back the spare tire and all of my spare tire tools were gone! You have to have my key to access my spare and nothing was tampered with so it is obvious that it was an employee and not some random person who can across my truck while it was getting services. When the dealership pulled up with my truck my spare cable was hanging below my bumper dangling, I let the porter know immediately that my stuff was missing and was told to contact Jason the Asst shop manager in the morning as it was 5:10pm. I contacted Jason who pretty much told me to pound sand as to nothing could be done and his detail guys would never steal somebody's spare. When I asked if he could review video camera's I was told that they don't have camera's to review "even the dollar store has camera's". He told me that I was aware that they were not responsible for personal belongings stolen, since when was my tire tools and jack suppose to be in a locked truck along with my spare tire that requires the ignition key to get down considered person items, any other person would consider this vehicle equipment. This was my first and very last visit at this location and will forever forbid my company from ever using this dealership.

USA Soccer Fan 5

8 de jul. de 2015

I came into Gullo Ford to have some work done on my vehicle and wanted to take the time to write a review about my experience. Going into a dealership is not always a pleasant experience because of the constant nagging from employees trying to sell you things. I always leave feeling overwhelmed and annoyed. I wanted to personally thank Logan Roberts for all of his help and knowledge he shared with me about my vehicle. He was 100% honest about everything and he did not sell me anything I didn't need. I felt no pressure about buying anything extra and I left with a lot more knowledge that I went in with. For a great experience with no pressure go see Logan! Thank you Logan for all of your hard work and dedication to not only your employer but to your customers as well.

LuvYouGullo

1 de jul. de 2015

Highly recommend Gullo Ford Sales and Service. This is my second Ford and I will continue to purchase from Gullo and go to Gullo for Service. They care about their customers and go above and beyond in understanding their needs. They are value-driven, high integrity. Please consider Gullo for your next purchase. You will not be disappointed.

ROGER SCHAEFER

30 de jun. de 2015

The salesman paid attention to what we wanted and showed us appropriate vehicles.

Cory Logan

30 de jun. de 2015

My sales rep was very knowledgeable and very helpful. I've always come to gullo for my vehicles and will continue doing so

GEORGE MCGUIRT

30 de jun. de 2015

I was and am very pleased and do not see much, if any room for improvement.

Edward Robinson

29 de jun. de 2015

Gullo Ford has an excellence staff with a great friendly attitude and make sure all your needs are well taken care of.

Unhappy Ford

29 de jun. de 2015

I had called this dealer to get my vehicle worked on. After multiple calls and voicemails. I finally get a call back and was told I needed to talk to the warranty person at the dealer, of course he wasn't in, multiple calls and voicemails later, called the manger. Was told to bring vehicle anytime to him, he would get me in the shop. He wasn't there when I went in. Explained situation. was told we can get you in sometime next week. Called and left a message with the service department manger, no response. if you have to go in to a place to get an appointment its not worth going. These people do not call you back. The Houston area in general has some of the worst customer service I have ever seen.

Unhappy Ford

29 de jun. de 2015

I had called this dealer to get my vehicle worked on. After multiple calls and voicemails. I finally get a call back and was told I needed to talk to the warranty person at the dealer, of course he wasn't in, multiple calls and voicemails later, called the manger. Was told to bring vehicle anytime to him, he would get me in the shop. He wasn't there when I went in. Explained situation. was told we can get you in sometime next week. Called and left a message with the service department manger, no response. if you have to go in to a place to get an appointment its not worth going. These people do not call you back. The Houston area in general has some of the worst customer service I have ever seen.

SPARTAN ENERGY SERVICES LLC

25 de jun. de 2015

We are a small company and have purchased approximately 12 vehicles from Gullo Ford over the past four years. Our salesman at Gullo, Gary Moore, has provided superior service and treats us like we purchased 12 vehicles a month over the past four years.

DAVID DUANCE

25 de jun. de 2015

What I really loved was that our salesman, Robert Nicki, never pushed us, I would rather walk away from a pushy salesman and go to another dealership, but this wasn't necessary. We talked about the cars explained we were only considering a change, he gave us all the information we needed and let us walk away without ever saying what can we do to make you take the car today? if he had I would have never returned, instead my husband and I both commented on the ride home what a get experience it was not to be hassled and pressured. The next day we went to look at another brand of car where we did get hassled it was awful! We stopped back into Gullo on the way home talked to Robert again, and again he let us walk away. But guess what we returned the next day and sealed the deal so his not being pushy won our business possibly now and again this year when we need another car. He was a real pleasure to work with and I will tell others to ask for him if they find themselves at Gullo.

KATHLEEN DAVIDSON

20 de jun. de 2015

This is our 4th new vehicle purchase from Gullo. We live in Humble, TX which is 31.5 miles from Gullo. We really like the Gullo Ford family and especially our salesman, Dayrle Nelson. Always buy Fords and won't buy from anyone except Gullo Ford

Christian Bayne

20 de jun. de 2015

The salesmen was very helpful in finding the vehicle I was looking for.

KEITH COLEMAN

20 de jun. de 2015

Completly Satisfied, Luke Jones and Jason Shaw worked very fast for me

Robert Drost

20 de jun. de 2015

A lady came out and synced my phone to the car. I don't know how she did. She was very nice.

WILLIAM DAUGHTREY

20 de jun. de 2015

Chris Hawks was very responsive, thorough and overall was a pleasure. Finance group was very helpful. No improvements.

MIGUEL VILLARREAL

20 de jun. de 2015

The professionalism of the sales staff (especially JB) was outstanding. I was treated fair during the negotiations of the deal. Working with Finance (Mary Chan) was a pleasure. Linda in Accessories was extremely helpful and didnt try to oversell.

Gloria Williams

20 de jun. de 2015

My salesman, Ceasar Zamora, was very helpful. Extremely polite. Listen to what I needed and didn't try to sell me something I did not want. This is the second Edge I bought in 6 weeks from Gullo. The first one had a problem that could not be resolved, engine died on me twice within a week and Ceasar and David Kitzmiller, sales manager, worked with Ford to let me return that vehicle and get this one. I have my 87 year old mother and my grandchildren that ride with me and I did not feel comfortable with that car. I live in Houston, Texas and it is not a city to have a car that may died at any given time or place. This car has not had the problem. I would recommend Gullo, Ceasar and David to anyone buying a car. They did not question that I had caused the problem with the first car and worked to get it corrected.

ASHLEY ARCHIBALD

19 de jun. de 2015

Excellent service, completely satisfied. The only thing I didn't like was, I felt like warranties were being pushed on me when I knew my regular insurance would have covered me completely.

ANITA ATKINSON

19 de jun. de 2015

Sales person was very excited to help get me in a new truck.

Tammy Jones

19 de jun. de 2015

Joseph Fletcher or salesman was amazing! Both times we visited the dealership it was raining. He new we were on our way and had the trucks up at the front waiting on us and ready to go. We have bought several vehicles from Gullo Ford over the years and have never been disappointed. Always a easy experience. Thank you Joseph Fletcher and Jeff Murray.

Ryan Morton

19 de jun. de 2015

Everything went great with Luke and I don't think anything could have been improved.

Austin Coker

19 de jun. de 2015

The salesman was very polite and very helpful, I brought my 4 year old son with me and he made sure that my son had something to do during the whole purchase process. I had a great experience at Gullo the only two things that were a slight issue was low balling me significantly...$10K difference for my trade in, but I understand it is a negotiation. Also one of the door handles was loose and pulling away from the trim, even though this was an issue the salesman made sure that I could get it fixed the next Monday. Overall I had a great experience

Robert Partlow

19 de jun. de 2015

Working with Chris Pinto at Gullo was great. He was not pushy and he was patient with us. We had small children with us, which made things more difficult.

CHARLES CUTTER

19 de jun. de 2015

The purchase of my vehicle was excellent and Daryle Nelson, my salesman, did a nice job. I am having a minor issue with my vehicle however which I will be contacting the dealership to resolve. The fuel gauge indicates empty when there is still 7 gallons in the tank

Kelley Laird

19 de jun. de 2015

Our salesperson, Pinto, did a great job. Treated us like family. Took care of all of our concerns. We drove from Pasadena to Gullo Ford.

TEDD HEINRICH

19 de jun. de 2015

Our sales agent Jeff was Very good. We were test driving different cars at different dealers. He answered all my questions and was very informative. He didnt pressure me to make a deal on the spot or try to make me stay at the dealership all day like others did. It made me want to buy a car from Gullo, and Jeff. Which is what I did later that day

Rebecca Ashford

19 de jun. de 2015

Everything. The salesman was very professional, nice, understanding and eager to listen to what we had to say and answering our questions. Great disposition. He did not get in a hurry with us he took his time and went over everything with us. We were very pleased with him

KRISTIN CHAMBERS

19 de jun. de 2015

It was a wonderful visit and I am very pleased with Gullo.

CALEB ZIMMERMAN

19 de jun. de 2015

Completly Satisfied, Excellent service, Highly Engaged

FLOYD BLACKBURN

19 de jun. de 2015

Everything went smoothly and very fast . I live about 500 mi away and my purchase was followed with quite a number of phone calls checking that everything was going well with my truck.

Randle Jones

30 de may. de 2015

It was a very good experience overall. Gullo could improve it research of information and turn around time for responding to customer questions and information.

Dawn Snyder

30 de may. de 2015

Was a very good car buying experience. I would recommend to my my friends

Byron Dowd

30 de may. de 2015

Chastity was great, excellent service & completely satisfied

Floyd Blackburn

29 de may. de 2015

Chris Hawkins helped me very efficiently and he helped my find the vehicle I wanted. Great experience!

Aaron Knapp

29 de may. de 2015

Great experience with professional sales people. Completely Satisfied

Ronald Morgan

29 de may. de 2015

Thad Mentzer made my buying experience very enjoyable.

Craig Lee

29 de may. de 2015

Completely satisfied, excellent service. Keep up the great job

Kelley Wilson

26 de may. de 2015

Kevin Bush (salesperson) was excellent and attentive. Paperwork was messed up on spelling of first name - when the vehicle was titled and issued license plates, my wish to have my personalized license plates transferred was completely ignored. So now the process of correcting the mistake is taking valuable time from Gullo employees as well as myself. It was a problem that should have never happened if someone had paid proper attention to their job and done it right the first time. THANK YOU to Jason Banks for figuring everything out and taking care of the problem!

John Egan

26 de may. de 2015

Salesman Thad, great person,came through with everything I asked the FIRST TIME!!!!

Tristy Trimm

26 de may. de 2015

Martin Madrid was my previous salesman and I came back because he took great care of me last time

CHRISTIE WOOTTON

26 de may. de 2015

J Fletcher-Great to work with! Very friendly, professional, and helpful!

JEREMY KATZENBERGER

26 de may. de 2015

It is always a very easy and open transaction when I am buying a vehicle at Gullo.

Thomas Gilmer

26 de may. de 2015

I was recommended to Gullo by a friend and when I called them they set up someone to greet me and from that point I was greeted and treated great.

Deana Smith

26 de may. de 2015

I had a really great experience. My salesman was willing to get me what I wanted. He even went and got my popcorn for me because I was in there with a broken arm that I had just had surgery on and was still having trouble managing one armed.

Karen Yates

26 de may. de 2015

Chris Hawkins is the best! This is second vehicle from Gullo Ford I have bought from him. He listens to what I want & provides me with excellent service. Highly recommend him to my family & friends.

Eric Garrington

26 de may. de 2015

Great guys! Ready for me when I got there. Pulled the exact car I was looking for around and had it waiting. We drove, no pressure, and bought. Same as last time. Best Ford dealer I have ever dealt with...for the second time!!

Ruth Jones

26 de may. de 2015

The whole staff were very helpful, and made it an easy time for us old people.

Steven Craik

26 de may. de 2015

Robert was excellent every attention to detail met all my expectations very smooth process right through to Mary in Finance. Nothing was too much trouble, All the staff make you feel very welcome.

Catherine Clements

26 de may. de 2015

My sales person, Jeff Cantara, gave me excellent service. The finance manager, Mary Chan, was also excellent. Before trading in my 2008 Ford Taurus (also purchased at Gullo) for this new 2015 Edge I had become very disenchanted with the service department. After years of very satisfying service with Juan Jimenez in service, my experiences over the past year or so were very poor and left me wondering if I wanted to do business there again. Jeff Cantara assured me that changes had occured and that I would enjoy nothing but excellent care. He also let me know the Juan Jimenez had been rehired. I hope to do my service business with him in the future. And I hope that, indeed, that department has returned to its past excellence as we

Robert Drost

21 de may. de 2015

This is my first ford in quite some time. Robert Nicki was excellent and I would recommend him to all of my friends and family!

charlie52

20 de may. de 2015

i recently purchased a preowned CHEVY Duramax diesel from this dealership. A couple of days after I purchased the truck the check engine light came on and it started running rough, it was giving a turbo fault code.I went back to Gullo and talked to Willie Sanford the service manager. Willie said to leave it with him and he would have it checked out. He rented me a car to drive (at no charge to me). Three days later my truck was ready and ran like a new truck. They had to remove the turbo and clean it and relearn the turbo. When I ask Wille what my bill was, he said "NO CHARGE". I feel Willie and Gullo Ford went above and beyond their responsibility to help me, as I purchased the truck "AS IS NO WARRANTY". I appreciate Wille and Gullo Ford for what they did to get my truck running great.

Ginger Andrews

15 de may. de 2015

Robert Nicki was amazing. He was never pushy and listened to what my needs and wants were and he delivered excellent customer service.

Laura Briner

15 de may. de 2015

Hunter Owen is the best. Ford should give him a raise!

Frank Barger

15 de may. de 2015

Everything was excellent, but information overload at time of purchase. I need to go back to find out about the electronic features.

ALFRED JANAK

15 de may. de 2015

Completely Satisfied, I was given level of attention wanted and service was excellent!

Roy Smith

15 de may. de 2015

The truck I purchase was an inch higher on one side than the other. I was not satisfied with the truck not being level and Gullo Ford of Conroe swapped out the truck for another truck. No questions asked, they knew I was not satisfied with the truck being un-level

MARTHA BAILEY

15 de may. de 2015

Our experience from start to finish went quickly and smoothly. We had very little waiting time at any time during the purchase. We bought and picked up the car within a very short time. Everyone was extremely efficient..gracious..and helpful. We look forward to a great relationship with the service department.

ARNOLD OIL COM OF AUSTIN L.P

15 de may. de 2015

Wonderful overall experience. Made the process very easy.

Laura Blunk

15 de may. de 2015

It has always been a pleasure to work with Gullo Ford. Everyone is helpful and answers all questions.

MATTHEW FRAZIER

15 de may. de 2015

Everything went great, my only suggestion is to have bottled water for your customers.

Angela Dennison

15 de may. de 2015

My sales person Joseph Fletcher was great. If there would just be some way to make the entire process quicker.

Vince Walker

15 de may. de 2015

It was a pleasure working with Kimberly McGovern on this order/purchase.

JOSEPH MORSE

15 de may. de 2015

Daryle Nelson was very helpful and kept me updated on the progress of the build of my new car.

JAMES FISHER

15 de may. de 2015

Salesman Jon Richarson made me feel like I have known him for years!

LEO CANAVAN

15 de may. de 2015

I had a good experience with John Dodson. I'm glad you helped me John! I was completely satisfied with my purchase.

David Rupp

15 de may. de 2015

Excellent service, completely satisfied. The only thing was the time on hold waiting for a service adviser to answer was too long.

ROGER KOERNER

15 de may. de 2015

Daryle Nelson is extremely knowledgeable and handled our order w precise care...Linda Evans was also great...weekly feedback on status of the truck was great never experienced that before.

Jimmy Whorton

15 de may. de 2015

Daryle Nelson did a great job, I have purchased many cars/trucks from Daryle and he is always professional, finds the car I need and gets me a great price. He is also very pleasant to work with and makes the buying experience easy.

Sandra Nelson

15 de may. de 2015

The sales person Jon Richardson worked really hard to ensure we found what we wanted in the price we needed along with the best terms.

Old School S.

29 de abr. de 2015

Went to Gullo Ford in Conroe TX looking for a new/used SUV for my wife. Walking the lot, we found a fully loaded used Ford Edge. A salesman named Brandon came out to meet us. This guy didn't know much about the vehicle even though he worked at a Ford dealership. I really didn't need his help to figure out if we liked the vehicle or not so I let it go. We found a piece of the tailgate interior that was missing (small 2" x 4" rectangle) and Brandon assured us that he would replace it. Then I noticed, as we continued to look at the vehicle, that he couldn't remember my name or my wife's name. Anyway, I made a deal and we went off to the finance department. This lady was rather brash and was trying to rush me, which I didn't appreciate but let roll off my back. Throughout this process, I realized that this person couldn't remember our names either. BTW we have very common names. We bought the Ford Edge that evening and felt good about the deal. Now I just need to get the tailgate fixed up and we will be finished. Well Brandon, who still can't remember our names, decided to become even less customer friendly and wouldn't return any voice mails that were left. So I went into the dealership again and had him paged. After 20 minutes and another page, he finally showed up and gave me the sob story about his personal life. He again promised to fix the tailgate and keep in touch with us. Admitting that he had not done a good job of that this far. Well, 2 weeks later and 2 more voice mails not returned, I went back into the dealership and had him paged. After about 10 minutes of waiting and about 5-6 people asking if I had been helped, I was getting rather upset. If I was a cartoon, I would have had smoke coming out of my ears. The used car manager named Willie noticed and came over to inquire. I informed him of the promise made and lack of communication from his salesman Brandon. Willie did what any good customer service minded manager would do and took my problem over immediately. He set up an appointment and got the tailgate fixed. While I was waiting for the service to be completed, Brandon passed me 3 times and made sure to continue his level of customer service by not acknowledge me at all. Nothing has been said, no voice mails returned, no apology offered for the horrible customer service that I received from Gullo Ford in Conroe Tx. I am very sorry that Brandon was working that evening and we ended up doing business with him. I am very sorry for stepping foot on the Gullo Ford car lot. I offer 1 star and only 1 star to Willie the used car manager for his involvement. Otherwise this place sucks!

GARY CHRISTOPHER

28 de abr. de 2015

Salesperson did excellent job of selling a car that fits our needs. All quotes were fair and there were no changes to the deal after it was finalized. Thanks Thad!!!!!!!

James Gibson

28 de abr. de 2015

Kevin Bush did a great job contacting us, showing us vehicles and selling us our new truck. Great salesman and a very nice young man.

Darrell Hollek

28 de abr. de 2015

I have bought 2 trucks in 18 months at Gullo because my purchase and service experiences have been really good. I will continue to buy vehicles from Gullo

Weingarten Reality Investors

28 de abr. de 2015

Chris Hawkins and David Kitzmiller are great people to work with. They made the vehicle purchasing process very easy and quick. I will always purchase vehicles from them as long as I'm alive and kickin. Thank you again!

Robert Quijano

23 de abr. de 2015

Joe Fletcher is a great salesman. This is our third vehicle purchased from Ford and we wouldn't buy anywhere else. No improvements needed!

Russell Chrestman

23 de abr. de 2015

Dan Alfred was a very knowledgeable and helpful associate. I was at Gullo Mazda for 15 yeas across the street and when my tribute broke, I searched for a truck. I love that I am still a Gullo Customer. I always feel like an important customer

Joe Deatherage

22 de abr. de 2015

We dreaded buying a new car and the hassle involved. We were very surprised that it was a good experience and for the first time in 15 years purchased a vehicle that wasn't a Toyota!

James Gibson

22 de abr. de 2015

Kevin Bush did a great job contacting us, showing us vehicles and selling us our new truck. Great salesman and a very nice young man.

Steven Craik

22 de abr. de 2015

No improvements needed, First Class Service as always and every attention to detail taken care of. Everyone makes you feel like part of the Gullo Family. I moved to Houston nearly two years ago from a small town in Scotland and had always bought Fords my local dealer was exactly the same as Gullo and to move 5000 miles Andes find another Ford dealer on the doorstep that provides the same level of service I am delighted.

Thomas Ray

20 de abr. de 2015

Pedro Portillo, Robert Nicki in sales, and Linda and Paul in aftermarket were all outstanding!

Justin Roberts

20 de abr. de 2015

Great experience all around with Christopher, Steve and Pedro. Couldn't have went any better with everything.

shery4747

19 de abr. de 2015

Great experience buying a truck here. Our salesman Devon was with us all the way. Very friendly and helpful. Always available when I needed information.

greg harris

5 de feb. de 2015

On Saturday, January 24, 2015 my wife and I met with sales associate Kimberly McGovern at Gullo Ford of Conroe with the intension of purchasing a used vehicle as a work truck. Kimberly was a very impressive sales rep. with remarkable knowledge of every vehicle we questioned her about to include great professionalism. I was expecting to come face-to-face with one of those persons just out to push a buyer through the works as though he or she were some dumb potential customer with no earthly idea of what they really want, instead Kimberly seemed to be genuinely concerned to actually listen to what we were interested in and put up with all of the mess we could throw at her and never lost her focus and interest. She did not try to sell us a vehicle, she helped us to actually pick out what we wanted and also needed. It was a great comfort to deal with Kimberly, and we are very pleased to say that she has given us a different outlook on what to expect from a real professional sales rep. Kimberly also went out of her way to let us meet one of Gullo's impressive technician named Lance who were very pleased to put our minds at ease about any concerns we were having about the vehicle we ended up purchasing. Lance also came over very professional and friendly dealing with us, not giving the air that we were simply getting on his nerves. Thank you Kim and Lance for great service!

AdamMessersmith

19 de dic. de 2014

Gullo Ford is by far the closest and most conveniently located Ford Dealership for us. We really tried our best to give them first and last opportunity to sell us a fully loaded 2014 Escape. We gave them the itemized quote of Ryan Ford and they still couldn't beat it so they lost the initial sale. We also got the full 7 yr extended warranty and the maintenance/tire care plans.We thought no problem since we can always use them for service with our Ford ESP. My wife has taken it in twice to them and both times has been told the Ford ESP wasn't in the system so they couldn't do anything. Ryan Ford even sent them copies of all the paperwork.The first question out of their mouth every time is "Did you purchase this from us?". The answer is a resounding "No, but we have the Ford ESP". I guess this drops us down their priority list because my wife has had to wait each time as others are ushered ahead (no appointments allowed). There is an air of rudeness with how they handle customers as can be seen by their abysmal reviews online here and other customer service rating sources.Bottom line is this: If Gullo ever wants our service or future purchases, they should send a manager down to Ryan Ford in Crosby TX (West of Katy on I-10) to learn how people like to be treated. I can not praise them enough and even if I ever moved out of state, I would still buy from them.

Martinez Family

20 de nov. de 2014

THANK YOU MARY CHAN!! My husband and I have purchased a new vehicle before and no one has ever covered the financials as thoroughly as you did :) You made our experience even better. I am very happy with my new 2014 Ford Edge. We love Gullo Ford of Conroe

Fallon & Michael

20 de nov. de 2014

GULLO FORD OF CONROE WAS DEFINITELY A 5 STAR CAR BUYING EXPERIENCE!! My husband and I met with Daryle Nelson who sold us our 2014 Ford Edge. He was awesome from the start! I have wanted the Ford Edge for some time and Daryle helped me fall in LOVE with this SUV all over again... He explained this vehicle from top to bottom. NOW I own this vehicle and I am loving it!!!!!! LOVING MY HOROSCOPES SERVICE TOO THANK YOU DARYLE! I am riding in style :)

Gale

30 de oct. de 2014

My salesman, Blake Thigpen is a wonderful young man. He was extremely helpful, patient, and willing to look at multiple cars and trucks to help me make the best decision for my needs. I enjoyed the entire Gullo experience!!

Paula Schoppe

30 de oct. de 2014

Jon Richardson was VERY helpful, kind, and patient with our questions and meeting our needs with our new vehicle!

Randall

29 de oct. de 2014

Great job! Very detailed, and VERY knowledgeable! Wonderful!! Thank you, Gullo Ford!

Jerry

27 de oct. de 2014

I had a great purchasing experience! Thanks to all involved! --Jerry

John

24 de oct. de 2014

Great experience and great salesperson, Kimberly McGovern! VERY satisfied! Thank you, Gullo Ford!

Judy

22 de oct. de 2014

Lauren Campbell, Chris Hawk, and Chastity Mejia were very friendly and professional.

Coleman

21 de oct. de 2014

Very accommodating with Jeff Cantara and Lauren Campbell-- Excellent in all respects!

Kim

21 de oct. de 2014

Joseph Fletcher and David Bracewell were SO helpful with the smooth purchase of my new car. I will definitely be back to Gullo Ford again!!

Scott

15 de oct. de 2014

The whole team is AWESOME! Thank you, Gullo Ford; I look forward to doing business together in the future!

Jeremy

14 de oct. de 2014

GREAT experience, and GREAT customer service! Thanks, Gullo Ford!

Theresa

14 de oct. de 2014

Thank you, Jon Richarson, for your GREAT customer service in helping my family purchase our new Ford Escape. So glad we came to Gullo Ford!

Sam

11 de oct. de 2014

Chris Hawk was really good, and so patient with us! I will definitely recommend him to everyone!

Mike

11 de oct. de 2014

Amazing experience. Lauren Campbell was a huge help learning how to use the systems of this new truck. Thank you, Gullo Ford!!

Tony

10 de oct. de 2014

Thanks to the team at Gullo Ford for making the purchase experience painless. Very pleased!

Athena

9 de oct. de 2014

Cesar Zamora was a wonderful sales person. Thank you, Gullo Ford!!

Glenn

8 de oct. de 2014

Great purchasing experience with all of the Gullo Ford team.

Kevin & Susan

8 de oct. de 2014

Best auto buying experience EVER!! We will be back and we will recommend Gullo to all friends and family. THANK YOU!!

mlm5581

6 de oct. de 2014

The service department is by far the absolute worst. On my first 2 visits there was zero communication between the advisers and myself. Both times I had to find out my vehicle was complete by inquiring myself...after they said my truck wasn't even showing in their system. At least a dozen calls went unanswered at the service dept. First visit was due to a failed warrantied brake caliper that overheated the rim, causing the balance weights to fall off of the tire. Requested to have a balance performed and covered by the dealership when I dropped it off--they agreed and never performed the tire re-balance...also requested an oil change be performed. When I picked it up, they didn't have a record of me requesting that or the oil change and said it (balance) wasn't covered under Warranty anyway. Second visit, dropped truck off Thursday for a faulty EGR valve and again when I called Saturday...no record of my truck being there. Went to Enterprise on site and there wasn't a rental authorized from Gullo so I paid out of pocket. Even the Enterprise rep could not get a hold of anyone at the service department after 6 tries to authorize the rental on the warranty. Save your time and have the work done at Planet Ford 45 or Tomball Ford where you actually receive customer service.

Janet

6 de oct. de 2014

Chastity was great. She did not pressure us, and the purchase process went very smoothly. She made car buying pleasant!

Amanda

6 de oct. de 2014

Jon Richardson was great! He was patient and knowledgeable and did not pressure us to buy!

Bob

6 de oct. de 2014

Great buying experience!! Blake did a great job. Gullo is a home owned dealership, and I expect great service going forward!

Hal

4 de oct. de 2014

Keith, my salesperson, was diligent throughout the purchasing process and was helpful from start to finish! Thank you, Gullo Ford.

Roberta

3 de oct. de 2014

Love Luke Jones (my sales person) and all his personal work he does with all his awesome knowledge of cars. His personal help is great! Lauren is a great help to me, as well. Hands on is the best! Thanks, Gullo Ford!! :)

David

3 de oct. de 2014

Our purchase at Gullo Ford was very easy and relaxing. Everyone, especially Chris Hawk, our sales person, provided excellent customer service.

Steve

3 de oct. de 2014

Great experience, thanks to Robert Nicki & the rest of the Gullo Ford team!

Jenni Ayres

1 de oct. de 2014

Thanks to everyone fore being so helpful and accommodating! Robert and Lauren were both very kind. Looking forward to driving my new Ford Edge all over town!

Carl

1 de oct. de 2014

Garry Moore in Fleet Sales is professional, knowledgeable, and personable. His problem-solving skills facilitated our truck order, as it was unique with the natural gas tank that was installed. Lauren Campbell's explanation of the latest technology in our 2015 F250 Platinum truck was thorough and easy to understand. HIGHLY recommend!!

Shane

1 de oct. de 2014

Great truck, great price! Thank you, Gullo Ford of Conroe.

John

30 de sep. de 2014

It was a very pleasant experience. Gullo Ford is a GREAT place to buy your next vehicle!

Ann

30 de sep. de 2014

I have only lived in the area for a little over a year, and I am SO happy that I found such a great dealership! In my over sixty years, I have never met a more honest, personable and wonderful car salesman as Joseph Fletcher. I recommend this dealership and Joseph whole-heartedly! Also, Lauren is an incredible young lady that knows all the ins and outs of the in-car technology! Thank you, Gullo Ford team!

Ron

27 de sep. de 2014

We have been very happy with all three of the people who have helped us through the buying process- David Bracewell, Steve Bransburg, Lauren Campbell. Good job, all!

Danny

27 de sep. de 2014

Bradley Nevels did a wonderful job earning my business. Great salesman, very helpful!

James

25 de sep. de 2014

Everyone at Gullo Ford is extremely cordial and helpful. A most pleasant car-buying experience!

Floyd

25 de sep. de 2014

It was a great experience to buy from Gullo Ford. Mr. Devin Sanders- best salesman ever!

Jeff

24 de sep. de 2014

Kimberly McGovern and the rest of the Gullo Ford team gave me awesome service. The dealership is comprised of great people, willing to help.

Allison

22 de sep. de 2014

David and Lauren are awesome! They took excellent care of me, went the extra mile and made me feel that my business was appreciated. Everyone should see David Bracewell!!

Mike

22 de sep. de 2014

It had been a long time since I'd purchased at a dealer for a new vehicle, and my experience was very refreshing in the way that I was treated from start to finish, beginning with my salesman, Joseph Fletcher. I was very impressed with the staff's professionalism and attention to detail. Thank you, Gullo Ford team!

RHare

20 de sep. de 2014

Searched for an F-150 with the package that I wanted and once I had a pretty good list, I walked into Gullo. The salesman, Cesar Zamora listened to what I wanted and led me to the vehicle that matched as closely as possible. He took care of all the details very efficiently and was never "high pressure". All of the staff treated me courteously and did their best to make things go smoothly. The vehicle was ready when promised and was cleaned, full of gas, and ready to go. I need to also say that I had test driven a truck (that I didn't buy) a week or so earlier and was helped by Robert Nikki, who was also very nice to work with.

Laura

16 de sep. de 2014

I am really happy because Froilan helped me find just what I wanted. And I loved that someone came to explain everything about the car. Thank you, Gullo Ford!

Joan

15 de sep. de 2014

My experience at Gullo Ford was very good. Everybody is so nice and very knowledgeable. I would recommend them for your car experience.

Alfred

14 de sep. de 2014

Really good customer service, which is why I chose to buy here after leaving Tomball Ford. Will come back again, thanks to Joseph Fletcher and the rest of the Gullo team!

Lori

14 de sep. de 2014

Gullo Ford is excellent! Daniel Marshall and Robert Nicki were extremely helpful and knowledgeable. Helped make my car shopping experience very easy. They were so patient and let me play around and experiment in the car so I could make sure this was the best car for me. I have confidence in recommending them as a 5 star car dealership! Thank you, Gullo Ford!

Shellie

12 de sep. de 2014

No rush and no hassle. The salesman took his time and answered all questions without pressure. Overall a great experience!

Mark

10 de sep. de 2014

I received a warm welcome and wonderful service from the second I contacted the dealership to express interest in my fourth F150 in a row. Robert Nicki, my salesman, found me exactly what I was looking for in no time. Anthony in finance got my payments and interest rate where I needed them to be. Lauren hooked up my phone and gave me a refresher on the voice commands and hands free features. I'd say it was an all around exceptional experience, and I will absolutely be returning with any and all of my car buying needs.

Kristi

9 de sep. de 2014

Great service from salesman Zach Sample, as well as the entire Gullo Ford team. Will definitely recommend him/Gullo to others in the future for their car-buying needs!

Julian

9 de sep. de 2014

Excellent attention regarding sales and interaction with the car.

Linda

9 de sep. de 2014

David Bracewell gave us an excellent sales experience. Wonderful customer service, throughout the process. Lauren also gave wonderful instruction on how to operate the SYNC system and all its features. Completely satisfied with the Gullo Ford experience!

Kelly Baca

4 de sep. de 2014

The service was very quick with replacing the recalled part, I was surpised when I called to check the status of my Ford Flex and Adam told me it was ready for pick up.

Ken

4 de sep. de 2014

David Bracewell is an exceptional salesperson, I can't convey just how FAST and simple he made this entire process. I ended up getting a newer, better version of the truck I already had (and already loved) for a great price, and a great deal on my trade. Fastest car-buying experience I have ever had, no exaggeration. The SYNC Specialist, Lauren, also got me up to speed on all the new tech features. All I can say is WOW, I didn't know what I was missing out on. This system is so user-friendly, easy to navigate, and Lauren took all the time I needed to make it as straight forward as possible. Going forward, I can honestly say that I will try Gullo Ford the first time, every time. They won't steer you wrong either!

John Palmisino

4 de sep. de 2014

Kim was outstanding she made it a pleasure to buy my truck. Outstanding knowledge and expertise and always helpful you Could not ask for a better sales person .

David Mcfadden

4 de sep. de 2014

Purchased a new 2014 GT Premium convertible. At first there was issues with the top latching closed but problem is no resolved and very happy with my purchase. All staff at Gullo very helpful and friendly.

Claudia Woodard

3 de sep. de 2014

2014 ruby red ford fusion. Service was great. Yes, the staff was helpful.The salesman and the finance employee were very nice. We were not pressured to buy a car or an extended warranty.

Kenneth Brown

2 de sep. de 2014

the problem as was diagnosed and taken care of in a short amount of time if you are going to offer popcorn please hire someone to keep the waiting area clean

Barbara Proctor

2 de sep. de 2014

Service manager was very helpful.

Tommy Mcdonald

2 de sep. de 2014

JUAN IS AWSOME GLAD HE IS BACK

Daniel Ault

1 de sep. de 2014

I was helped by Chris Hawkins. 1st class service and met all expectations.Gullo should be proud to have him part of the team.

Cyndi Farmer

1 de sep. de 2014

Rick Porter is the best and he is one of the reasons we continue with bringing our service needs to Gullo.

Danny

1 de sep. de 2014

My sales person, Chris Hawkins, was wonderful. Patient and considerate for the start, he got me the truck I wanted with the price range that I needed, leaving me a happy customer. I will be back, Gullo Ford!

Mark

1 de sep. de 2014

Awesome service from Tristin Dodd, as per usual; I will only buy from Gullo. Thank you for all your hard work and making my buying experience a pleasure.

Joonwu

1 de sep. de 2014

Joseph Fletcher was great! Thanks for my new Focus, Gullo Ford!

Maria Mccormick

1 de sep. de 2014

I took my car in for a recall. Software Update. I was on my way home in the courtesy shuttle when I got a call it was ready less then 1 hour. I didn't even get home yet. Service is always good and the Gullo Ford family not only are famiky but also give back to the community which always make me want to spend my money on .my community.. I feel like family.when I'm there. Thank for being personable. I would Definatly recommend them. Service parts sales. All depts, even the administrative ladies behind the scenes go above and beyond. They came to.my rescue one time when I was very ill by bringing a couch into the ladies room when I got terribly ill once while I was getting my oil changed..really awesome place.

Dennis Altom

31 de ago. de 2014

I was interested in a Ford F-250 super duty pickup. Darrell provided excellent service and professionalism. I had been to another dealership and then came to Gallo. Glad I did as I couldn't be happier.

Peter Korchinsky

31 de ago. de 2014

Got what I wanted,in a timely manner,thanks for all your help!!!

Adelmorn Cleveland

30 de ago. de 2014

The Gullo people did everything that I needed on a difficult situation. Also; I had a serious health issue while the car was at Gullo. Core was very helpful to my wife to ease her concern about the car. We picked the car up after I was released from the hospital and felt strong enough to drive it home. The car was kept in a secure, covered area unil we could pick it up. The unfortunate component of my experience was that the brake caliper I had to replace only had less than 2000 miles on the device. The car is garaged and covered and never taken in the rain.

James & Patricia Matlock

29 de ago. de 2014

Purchased a ford 150 pick-up with 8' bed. Keith Martin, your sales rep was a pleasure to deal with. All in all an excellent experience.

Faith Brown

29 de ago. de 2014

2014 Ford Fusion SE - staff was very helpful. This was the second time that I had to bring my car in because the voice commands with my SYNC quit working. Had them do an oil change and tire rotation while they had the car. HOWEVER, it wasn't until I was waiting to check out that I noticed a comment on my paper that said there was a bubble on my tire. The dealership did not have any of my tires in stock. I had to ask them to put my spare tire on in order to get home that night. This is something that they should have called me on and not have waited until I asked what that comment meant. They should have been proactive in this instead of me having to catch it before taking possession of my vehicle. All in all, I always have great service here but was a little disappointed and highly frustrated this last time.

Donald Mcclain

28 de ago. de 2014

I came in for "the works" and purchased a new battery. It only took about 1 hour to get me in and out. Excellent service.

Ernest Hutchins

28 de ago. de 2014

The overall experience was good, Clint West did a great job. The only compliant I have is my truck was not cleaned/detailed.

Chris Jakubson

28 de ago. de 2014

I dropped my car off for a 20,000 mile checkup at 11 AM, everyone was pleasant and greeted me promptly and it was done within the time Dean told me and everything was done correctly. It really was a great experience. In addition, Dean checked to see if I had a maintenance agreement and I did which save me money. He went out of his way to do that for me.

Edward Gunderson

28 de ago. de 2014

Rick Porter again provided excellent customer service and ensured I was completely satisfied with my service experience.

Miguel Quintero

27 de ago. de 2014

I have been a buyer of Ford vehicles for over 30 years. I have purchased two vehicles at Gullo Ford. My vehicles have been serviced at Gullo Ford. Mr. Juan Jimenez, at the Service Department, has always been very professional and cordial.

R Cocking

27 de ago. de 2014

Edge 2013 - I went in to have the 10,000 mile service done. It took about two hour but was done before they said it would be done. When I went to get my car it was not parked in the fast lane. When I asked the man there he said he would go bring it out but after a long time I realized I was holding my keys so I went back to where I had paid. The lady there got right on it. She found it by clinking the car with the key. It was parked facing the building but about three or four cars closer to 45 than the roof. I think the man that said he was going to bring it out to me should have returned to help me look for it.

Harold Taylor

27 de ago. de 2014

We purchased a new Ford F-150 XLT crew cab pickup. Service was OUTSTANDING! Our Salesman Daryle Nelson was kind and patient and never "high pressure". As a retiree, our new Ford pickup is a major investment. Daryle worked with my wife Marialinda and me to select the right F-150 Truck that would meet our family needs. Mr Nelson is more that a Salesman, he is an "ambassador" for Gullo Ford and The Ford Motor Company. I would also like to compliment the following Gullo personnel: Linda Wilson (coordinated the truck bed liner installation); Silvano Escobedo Jr (loan/payment process) & Joseph Fletcher (trade-in appraisement process).In 1966 I purchased my first car, a 1964 Ford Falcon "Sprint" (V-8/260). My new Ford F-150 truck should last me in my retirement.My compliments and sincere thanks to Gullo Ford for an enjoyable non-stressful buying experience.Respectfully, Harold Thomas Taylor

Shawn Mcweeny

27 de ago. de 2014

I didn't find the process all that good. It was most likely impacted by the fact that the vehicle was being brought in from a dealership some 400 miles away, but it certainly didn't seem to go nearly as smoothly as my last purchase at Gullo Toyota just over a year ago. I'm not saying that anyone was not doing their job, but it just seemed much more stressful and also seemed to take a lot of time to complete.

Mark Crissman

27 de ago. de 2014

Gullo replaced a rear quarter panel on my 2012 Mustang GT/CS. The workmanship was superb. The paint quality was flawless. The collision shop kept me updated all through the process. The car looks like new. Gullo Ford has my strongest possible recommendation for auto repair.

David Karr

27 de ago. de 2014

I was having transmission problems with my 2012 ford focus. Gullo ford took good care of not only my car but my family. Jon e philp sr is a good representative of your brand.

Karey Vaught

27 de ago. de 2014

Good job with courteous people

Carolyn Young

27 de ago. de 2014

Everyone was very kind and courteous. Waiting room comfortable. Payment process was speedy. Thanks.

John Goulas

27 de ago. de 2014

The service was good.

Louis Hymel

27 de ago. de 2014

ordered 4 tires on Wednesday 8/20, was told by Juan they would be in for installation on Saturday 8/24. I called on Friday to make sure they were in and found out they had never been ordered. had to come back on Tuesday 8/26 for the installation. Also had front brakes done and wanted the nationally advertised price of $179.95. The tech. put the wrong brand of pads which did not qualify for the special. Quick Lane rep Dean did his best to remidy the situation but I still ended up payng a little more that I should have had to.

Brian Davis

27 de ago. de 2014

I replaced the battery on my 2007 F-150, but did not realize that I had not connected all the cables, which resulted in "Check Charging System" messages on the dashboard. I dropped the truck off with Rick Porter. They discovered my error, corrected the problem, and called to let me know the problem was taken care of, no charge.That kind of service is what builds customer loyalty! Kudos to Rick and his service team!!bj davis

Dianne Burghart

27 de ago. de 2014

Brought my Expedition for servicing. I didn't have to wait long for a service rep. to meet me. Even though it was a busy morning I didn't have wait long before I was told my truck was done. Having used Gullo for servicing my truck, this was a real improvement over previous experiences. Keep up the good work.

Renee Gesford

26 de ago. de 2014

Very good......we already had financing approved but we qualified for fords 0% and accepted that. We have purchased several cars from you including a F150 a couple mo ago ........ We really like your service department too. Loving our new F150 and Escape!

James Sibley

26 de ago. de 2014

It took 3 days to get to my vehicle. Once the technician got on it, it only took a day and a half to complete. So it took from the 19th to the 23rd to get my vehicle. The service was good, the time was pretty bad.

John Michael Porter

26 de ago. de 2014

EVEN WASH AND VACUUMED THE TRUCK

Justin Chance

26 de ago. de 2014

Did a great job! Staff was new and training but berry nice. the service department is getting much better.

Rick Lawrence

26 de ago. de 2014

Adam did a good job. I would work with him again.

Daniel Lehtola

26 de ago. de 2014

Brought the car in for a problem that was fixed 5 months ago. It took 2 1/2 days to fix it this time. Never received any calls regarding status. This was not a major repair.

Jerry Elder

26 de ago. de 2014

Only had an lil change

Louann Whitten

26 de ago. de 2014

Corey works hard to get it done

William Holt

26 de ago. de 2014

After 13+ years, we are pleased to report that our experience are first class, from purchases, to maintenance, to repair. We are completely satisfied with Gullo Ford.Bill

Catherine Anderson

26 de ago. de 2014

everything was great

Susan Alston

26 de ago. de 2014

Initially purchased a 2014 Explorer but found it did not have all the options that my 2011 Explorer had/traded in. I drive a tremendous amount (nearly 100K miles in less than 3 years ) and needed all the safety features such as collision warning. So, I went back to find an Explorer to meet my needs. Jeff and his team worked hard to find the best option and I ended up trading in the 2014 for a 2015. The process to get the 2015 was expedient and efficient

Tyler Williamson

26 de ago. de 2014

Great people that took care of everything fast quick and painless

Jerry Byrd

25 de ago. de 2014

Overall service was good, just thought the wait time for an oil change and inspection sticker was too long, 2 hours.

Scott Green

25 de ago. de 2014

My wife and I purchased a F-150 XLT. Cesar was our sales associate. He was respectful to us and knowledgeable of his inventory. Anthony went above and beyond on the financing of the vehicle to help us find the right fit for our needs. I commend both men and the staff of Gullo for making this purchase a pleasant experience and not a painful one.

William Holt

25 de ago. de 2014

Rick Porter, Service Advisor, is a superb professional. We have used Gullo Ford for service on all of our Ford Motor Company vehicles for 13 years.Best regards, Bill

Joyce Pennington (Dale Rushing)

24 de ago. de 2014

I am writing concerning a Ford Flex. My mother Joyce Pennington purchased this vehicle and was shortly unable to drive. She has put the car in my name (Dale Rushing). Although it is in my name I use it to drive her wherever she needs to go,as she is in an assisted living facility. The console lid would not open and had to be completely replaced. This summer my vehicle was at Gullo twice. The first time was for an oil change and to look at the console. They had to order a part which was fine. In the past when I have had a car at the dealer it is usually washed and vacuumed. This did not happen this time so I was a little disappointed. ( this may not be offered by Gullo and really no biggy but disappointing none the less.)After having to wait and finally calling to see if the part ever came in. I could not come for a few weeks because of being out of town. I told them this and they assured me that it would be there. When I brought the car in I was told it might not be there because it was so long. It was quite a while before I found out the part was in. Which again may not have been a big issue but the job was going to take a half day and had to leave my ride in wait until they figured it out. I am not trying to be negative. The car was fixed and is its still fixed. I am pleased. It was just a little disappointing in the way things were done. However, the final outcome was positive. Dale Rushing

Ronald Miller

24 de ago. de 2014

Purchased a ford fusion for my wife...she loves it...thanks to Thad our salesman...he was very helpful and met all expectations

Charles Carter

24 de ago. de 2014

Had been in dealership for other stuff earlier and since we needed to upgrade van we use for work, I had mentioned wanting to look at one to salesman. A few days later they got one in, he sent us an email, we came in looked it over and took it home.

Mike Smith

23 de ago. de 2014

Quick and friendly service.

Danny Harber

22 de ago. de 2014

I leased a 2014 Escape Titanium my sales Rep was Tim Herbert. He did an outstanding job matching my lease with our age "65", We have been Ford users since 1968, I wish I could have replaced my 2003 F250 4X4 Crew Cab with a new truck but we just cannot handle that size anymore too OLD!!!!!!!!Thanks to the entire staff at Gullo Ford for the help with downsizing our needs, The safety features on the Escape are awesome.

Lindell Trout

22 de ago. de 2014

Two times in a roll that I've had the works and the truck wasn't washed. Wasn't told when the work was finished. Just happened to see my truck sitting out.

Catherine Anderson

22 de ago. de 2014

I bought my vehicle there and get it serviced there. I have never experienced such great care and concern as your associates have shown me. All are friendly, remember my name, and advise me when I need it THANK ALL of YOU!!!!!!!!! Everyone deserves raise in pay!

Martin Shupp

22 de ago. de 2014

Thanks for the service. The renovated customer interface is much appreciated.

Cecelia Windham

21 de ago. de 2014

Just needed an inspection and that was done no problem. Just when the car was pulled up, no one notified me that it was ready so luckily I was paying attention because after 10mins, still no one came to notify me of the ready status.Also, it is FREEZING inside the waiting area!

Dan Wright

21 de ago. de 2014

Work was completed faster than expected.

Dolores Tatton

21 de ago. de 2014

My experience with this service was so improved from past experiences.

David Mcfadden

21 de ago. de 2014

I bought a brand new 2014 GT convertible off the showroom and right from the beginning a major issue with the top not functioning properly. When closing the top it will not match up to latch down. Have brought the car back twice already to get this issue resolved. I was instructed to leave the top closed for a week after they made another adjustment. So in 5 days I will try the top again. If it is still not resolved then we have to talk about putting me into another vehicle.

Juan Ramirez

21 de ago. de 2014

Thank you for everything I LOVE MY CAR

Joseph Trimble

21 de ago. de 2014

The service i recieved was excellent. Thanks

Tracy Magee

21 de ago. de 2014

Have never purchased a vehicle here. Better salesmen and prices at another Ford dealership but the service department has always been excellent.

John Omara

21 de ago. de 2014

Rick Porter is an awesome advisor ! We will be back !

Terry Davis

20 de ago. de 2014

Had our 2011 Edge in for battery test, Rick Porter was most helpful and explained options for new battery selection. Rick went above required service when it was time to see cashier she was extemely busy and Rick picked up the slack, took care of my bill and got me on my way. I do have one other comment and that is the "new" service area and I suppose the valet approach when pulling into the service write up area. I have never had to wait on a service advisor in the past and this valet service seems a bit confusing.

Warren Brasher

20 de ago. de 2014

The service rep. was extremely helpful and courteous in resolving issues with my F150.

Melissia Thomason

20 de ago. de 2014

I always have my Ford/Lincoln vehicles maintained and repaired at Gullo Ford.

Susan Rogers

20 de ago. de 2014

I've always had a pleasant experience at Gullo Ford. I purchased a 2014 Mustang. Service was great, and the staff was helpful.Thanks Gullo - i'll be back! : ) Maybe for a new Mustang later on down the road...: )

Langley W Morse

19 de ago. de 2014

Overall, my wife and I are very pleased, with the purchase of our 2013 CMAX Hybrid. All the folks at Gullo have normally been very helpful and professional, but I feel that there is a "disconnect" between the Service Technicians and the Service Writers, and more so between the Service Manager and Gullo's customers. I am extremely disappointed that my call was never returned by the Service Manager, despite following up my voicemail with a verbal request left with the Service Writer, I still have heard 'nothing'. With regards to the explanation I received following our most recent "battery" issue, I don't know if the Service Technician wasn't able to explain the problem to the Service Writer, or the Service Writer wasn't able to fully explain it to me, but I'm certain that "throwing, yet another 12V battery" at the problem, hasn't led any of us any closer to fixing that actual issue (which, for the record, I believe is a Module issue, not a battery issue). In addition, when I inquired whether the most recent Tech Bulletin (addressing the very issue of 'dead batteries'), had been followed, I was assured that "the VIN number was researched, and all associated Service, Bulletins, and Recalls were addressed". The following day, after we picked the vehicle up, the alert system informed us that the Engine Oil was at 0% life, and needed to be changed. It would have been far more convenient if your shop caught that, while the vehicle was there. Also, upon our return trip to have the oil changed, Fast Lane included the tire rotation, as part of the associated maintenance, but failed to checked (or correct) the low tire pressure. I realize that you guys have had quite a turnover in personnel recently, I am hoping that with a bit of time, the recent changes will reflect an improvement, over the direction you've been headed in recently. One of the main reasons that I talked myself into buying a new car, was to avoid having to work on it myself. If things continue on this path, I'm going to have to reconsider my decision, regarding this purchase, as well as any future plans of replacing my truck. If you should desire any further explanation or details, please don't hesitate to contact me directly. Sincerely, Langley W Morse.

Thresa Dougherty

19 de ago. de 2014

F150 Lariatarrived at 6:35 a so I was 1st in line.guys outside were great, very friendly.inside guys were not as friendly. Walked in & told them that I had spoke to Corey over phone cple days ago to set up my 1st oil chg. Corey was not in so he told me to go to desk where he wld be. There was another man there & he helped me. At first I thought he was going to ask me to wait for Corey but he did say he wld write me up. While he was working on my paperwork another man walked up & he stopped my paperwork to help him. Not sure why. I actually felt like it was because I was the only woman in the store at the time. Service went well but your guys just were not that friendly. This is my 2nd vehicle to purchase from you. I did not let you service my 1st one because of unwelcoming staff. Sure hope I can use you w/this vehicle especially since I purchased maintenance program. Guys were not rude just did not feel welcomed.,

Scott Green

18 de ago. de 2014

My wife and I have bought 3 vehicles from Gullo Ford. All 3 experiences have been positive. Our most recent purchase was painless and from the sales person, Cesar Zamora, to finance, to Lauren showing us the SYNC system, all was pleasant. I give credit to the individuals that make Gullo what it is today- a staple in the community that goes the extra mile to treat you like family, run by all around GOOD people that you never have to worry about jerking you around. Thank you to the entire Gullo team for another great experience; we will be back!

Elizabeth

18 de ago. de 2014

Love my new Focus! My salesman, Marvin Munoz, was very helpful throughout the entire process!

Tamara

15 de ago. de 2014

I cam in last night to see what my options were on trading in my 2012 Fiesta I had purchased through Gullo; Joe was incredibly receptive, listening to what I needed to make the sale work for me, finding me a vehicle that met all my needs. This is our household's fifth vehicle purchased here and we will continue to be loyal customers. If you're in the market for a vehicle, go check out the Gullo Ford experience for yourself!

Joey

15 de ago. de 2014

Sales department did an awesome job. Quick, in & out service from my salesman, Chris Pinto. Lauren did a great job showing me all the features. LOVE my new truck!

Krystyna

14 de ago. de 2014

David Bracewell made the entire experience a breeze, along with the rest of the Gullo Ford team. I'll definitely be back! Very helpful!! :)

Jim

7 de ago. de 2014

My experience at Gullo Ford was a surprising pleasure compared to other dealerships. Everyone was extremely helpful and professional, and I will be bringing my business to my salesman Chris Hawkins in the future. If you go vehicle shopping, go to Gullo!

Kevin

6 de ago. de 2014

Cesar Zamora was very helpful! All around great service from Gullo Ford!

Amanda

6 de ago. de 2014

Thanks to JR, we own our wonderfull F150 FX2. Because he is so friendly and personable, he got our business! We didn't know JR before today, but now he has our business for more vehicles to come, and so does Gullo Ford! Thanks, JR, for a great experience!!

Chet

6 de ago. de 2014

Excellent job explaining vehicle features and capabilities, made it easy to decide on a Ford! John Adams was a wonderful salesperson, and I would recommend him to anyone shopping for a new vehicle, and will definitely be using him in the future.

Darlene

6 de ago. de 2014

Our salesman, Chris Hawkins, was a real help & very patient with us. He gave us a YEAR of his time preparing for our purchase, making this the best experience I've EVER had in buying a new car. He's knowledgeable, fair, and an all around great guy! Thanks Chris, and thanks Gullo Ford!!

Roberta

31 de jul. de 2014

I came in not knowing what I wanted, just that it was time for an upgrade. Joe greeted me as I wandered aimlessly, and asked me all the important questions to find out what I need, what I think I want, and what I can afford. He was direct and to the point, no beating around the bush or playing those "car salesman" games that we're all so used to dealing with during this process. He truly looked out for my best interest, was kind and respectful from the get-go, and displayed a great deal of professionalism. Never once did I feel pressured or hassled, just TAKEN CARE OF. He set me up with a beautiful new Ford Escape with all the bells and whistles, and Lauren, the SYNC Specialist, explained all of the hands-free, touch screen features in a way that made them user-friendly and easy to understand. I will be back to Gullo Ford for my next purchase, and I strongly suggest that you do the same! You won't be sorry!

Charlotte S.

31 de jul. de 2014

After doing my online research for a couple of days, the 2014 Ford Explorer kept getting high ratings on it's safety. So not ever owning a Ford, I decided to trade-in my GMC Yukon for an Explorer. My husband and I moved to Montgomery in August of 2013. So I wanted to do business with someone in the community. I again researched Ford dealers in Conroe and decided on Gullo Ford. I called and asked for a sales person. Brad Gatewood answered the 'sales page' and I was very impressed with his professionalism. I made a appointment to come in the next day and meet with him about a new car. He greeted me with a smile and a firm hand shake. We sat down in his office and talked in length about my situation, what I was looking for, and what I could afford. Needless to say I purchased a 2014 Ford Explorer from Brad. I am a 68 year old widow and not every young adult has time or the manners toward my age group. I was totally impressed with the Gullo Ford dealership but especially impressed with Brad. He is very professional, personable and treated me with respect. I definitely will recommend the Gullo Ford dealership and Brad. I'm so glad I decided to go there. I could not be happier.

Slmmberczy

28 de jul. de 2014

Took my F250 in for repair, spent $3300. Drove it less than 50 miles and engine locked up from the same problem they supposedly fixed...then they do no stand behind their work.

John - VenadoHunter

28 de jul. de 2014

Purchased a 2015 Ford F250 from Gullo Ford on 07-25-14. The salesperson (Kimberly McGovern) was courteous, professional, and knowledgable regarding the vehicle. I appreciate the way I was treated.

Carl

26 de jul. de 2014

Zac, thanks for a great sales experience, and good luck at Gullo! We're honored to be your first customers and we love our new Mustang!!

Jeremy

25 de jul. de 2014

This wasn't my first purchase with Gullo Ford, and, as always, they did not disappoint! As much as I loved the last vehicle their sales team set me up with, it was time for an upgrade. Joe Fletcher took great care of me, and displayed utmost integrity and professionalism, as well as just making the whole process enjoyable and at ease! He was honest, to the point, and had me in and out of there a happy customer in no time. I received a great price for my trade, the finance department helped me keep my monthly payments where they need to be, and Lauren taught me all there is to know about all the cool hands-free SYNC features. If you haven't checked out what Ford has to offer recently, I highly recommend you do! They're really stepping up their game! I'm driving a Super Duty pickup that feels like a luxury car, and Gullo Ford made it happen. Go see Joe at Gullo Ford in Conroe, he will take care of you from start to finish!

Liz

24 de jul. de 2014

Meeting Kimbery McGovern (our sales person) was a special treat! She was very knowledgeable and throrough about the products. She was extremely patient to make sure that we understood all aspects of the purchse. This was truly our MOST ENJOYABLE NEW CAR PURCHASE in our 50+ years of marriage, and we highly recommend Kimberly and Gullo Ford to any potential car buyers! In addition, Lauren Campbell was both helpful and patient, and her orientation with the car and SYNC, was a *special touch* of PROFESSIONALISM. WOW, what an outstanding, user-friendly experience it was dealing with Kimberly and Lauren. It was a great treat, and an obvious differentiator that separates Gullo Ford from its competitors! GO TO GULLO :)

John

21 de jul. de 2014

Had a great experience with car purchase. Salesman, David Bracewell, did a fantastic job to expedite the sale! SYNC Tech, Lauren Campbell, did update to car system and made electronics and navigation system easy to understand. My thanks to all whom I contacted!

Megan

19 de jul. de 2014

Cesar was great. Very professional and friendly! Gullo had us in and out with the perfect vehicle for our needs.

Sonya

18 de jul. de 2014

Cesar made the car-buying experience easy and painless. We were in and out in a matter of two hours! Will definitely recommend Cesar and Gullo Ford to our friends!

Jo

17 de jul. de 2014

Cesar was friendly and knowledgeable about the car features. Met us at the door and was a complete gentleman. Thank you, Cesar, and the rest of the wonderful staff members who helped us with our purchase!

Charlie

17 de jul. de 2014

Joe Fletcher did such a great job for us today while we were purchasing our new truck. He was so helpful and knowledgeable about everything. We will keep him in mind for the next time we want to purchase a vehicle. Thank you, to the entire Gullo Ford team!

Marilyn

11 de jul. de 2014

Kimberly and Lauren have been extremely helpful with the purchase of my new Escape and helping me get it "SYNC'ed" up! Thanks, Gullo team!

Mike

10 de jul. de 2014

Working with Brad was a very easy car-buying experience. He is a true professional who takes time to understand his clients' needs.

John

9 de jul. de 2014

Josh was very helpful and the BEST sales tech I have ever had. I will always call him first when I buy my next car, and will recommend him to others!

Mary

7 de jul. de 2014

Devin is great. All around great customer service!

Beverly

5 de jul. de 2014

Bradley Gatewood helped me find the perfect truck. It was 7:30 in the evening and he stayed searching until 10:00, and found EXACTLY what I wanted! We were at the dealership until 10:30pm. I will be recommending Brad and Gullo for the salesmanship, kindness, and experience. For the first time, I was very happy with buying a vehicle. THANK YOU, Brad, for all you did!

David

4 de jul. de 2014

Another easy purchase from Gullo Ford. Steve was friendly and informative. They had the vehicle we had seen advertised, received great service and great price! Will definitely be returning next time we are in the market for a new car.

Laurie

3 de jul. de 2014

Great service :) Chris Hawkins even delivered my new F150 to me at work, and brought Lauren with him to explain my all the awesome SYNC features! Super personality, very helpful, answers all questions. Excellent service!!

Daphne

29 de jun. de 2014

Came in for service on 2012 Flex, traded up for a 2014 after Chasity was helpful enough to show me around. Jason finished the transaction while keeping my payments around the same, and Lauren helped with my SYNC system- with her tech savvy self. :) The whole experience was a 10 out of 10!

Julia

28 de jun. de 2014

Robert and Chris were VERY nice & helpful & made me feel comfortable.

Andrea&Patrick

27 de jun. de 2014

Very fun, everyone was great and knowledgeable! LOVE GULLO!

Phyllis

23 de jun. de 2014

All employees are very considerate, attentive, and personable.

Rebecca

23 de jun. de 2014

Excellent and HONEST customer service. Glad we bought from Gullo!

George

23 de jun. de 2014

Everything was excellent! Big thank you to Clint in sales for helping us find the perfect vehicle for our lifestyle!

Ginger

21 de jun. de 2014

Chris Hawkins and Laren Campbell went out of their way to help me first get my new car, then Lauren taught me how to use ALL the new goodies! :)

DonnaK

21 de jun. de 2014

Chasity was awesome. She made our car buying experience a VERY pleasant one. Lauren was very thorough explaining the SYNC system and stayed late to show us how to use it all! All in all, an "EXCELLENT" experience! Finance was awesome, too!! Thank you, Gullo Ford of Conroe!

Alyssa P

16 de jun. de 2014

Great sales team at gullo Ford! Steve got us a great deal and, thanks to Lauren, we can use the sweet SYNC features in our brand new Mustang!

Francois

16 de jun. de 2014

Excellent service thanks to the Gullo Ford team in Conroe!

Peter

16 de jun. de 2014

Got fantastic service and explanation from Robert. Was a pleasure doing business with him! Also got a great explanation of the SYNC system from Lauren.

Tip

14 de jun. de 2014

Daryle (sales) & Dr. Campbell (SYNC Specialist) were GREAT and helped me out with everything. THANKS!

Lisa

14 de jun. de 2014

Great services at Gullo! John Adams as well and Uriel and Lauren-- very helpful with all aspects of sale! Thanks!

Timothy B

13 de jun. de 2014

Excellent experience with Gullo Ford and all the people who helped me, today. Marvin my sales person, Jason in finance, Linda in parts, and Lauren helping me through the massive onboard navigation system- Thanks to all of you!!!

Lisa W

12 de jun. de 2014

David Bracewell, Uriel & Lauren, and Silvano were all spectacular. Would highly recommend all of them and Gullo Ford. LOVE my new SUV! Thank you so much for making it such an easy car buying experience!

amy santellana

11 de jun. de 2014

I had such a great car buying experience at Gullo Ford, everyone was so nice and helpful. My salesperson, Joseph Fletcher, did an amazing job at finding my vehicle. He didn't play no games and I never felt pressured. The finance part was really fast and easy. When I got my vehicle, Uriel Garcia, the sync specialist when into detail with everything regarding sync! I was really a happy customer when I drove out of the dealership!

Mickie Hood

10 de jun. de 2014

Jason, Chris, Froy, and Uriel are awesome!! Made my purchase very smooth and enjoyable. This is my third vehicle third vehicle from Gullo Ford and Im extremely satisfied- Perfect "10"!!

Kathryn Kusmich

9 de jun. de 2014

Garry Moore was excellent to deal with. He was very pleasant and friendly. All others I worked with knew their work well and explained everything clearly and completely.

robecca rivas

9 de jun. de 2014

I was very pleased with my experience here at Gullo Ford. Uriel, the sync specialist, was very informative and polite!

sylvia noriega

9 de jun. de 2014

Martin Madrid did an excellent job in getting me into my vehicle. I got really good customer service!

Samone Watkins

9 de jun. de 2014

David Bracewell and all of the Gullo Ford staff were great, as usual!

Helen Kempka

7 de jun. de 2014

Uriel Garcia did a wonderful job in explaining the sync in my new vehicle. It was definitely a great deal and I love my new Escape, thanks to Joseph Fletcher.

Destinee

4 de jun. de 2014

Chris Pinto and Robert Nikki were just awesome. They made my car buying experience a perfect one.

Bob Merrill

4 de jun. de 2014

Thank you John Adams for helping us finf the perfect car for our son. Great experience!

Brigitte Izzo

3 de jun. de 2014

Best Experience to purchase a new car. We have purchased 3 trucks from Gullo Ford- Kimberly McGovern and Mary Chan made this a fun purchase. Uriel Garcia was really helpful on getting me set up with the Sync System. Overall excellent service!

Mauricio Ramirez

3 de jun. de 2014

I got excellent service at Gullo Ford, they have great people and they are real quick. I got such a great great deal as well.

Jennifer

2 de jun. de 2014

Drove from Forth Worth to pick up my new fusion and it was ready. Had no problems at all. Everyone was very helpful and was in and out of the dealership in no time. This is my second vehicle that i have purchased from Gullo ford and I would do it again.

Lynn Wood

31 de may. de 2014

Chris Hawkins did a great job in helping us get into our new car. Thanks!

Charles Struffolino

31 de may. de 2014

I came in for a quote , and I left with a Ford Fusion. Joseph Fletcher got me into the car with a price I was willing to pay!

Don

30 de may. de 2014

Real nice people , they definitely gave me the treating you like family experience.

Craig

30 de may. de 2014

I definitely got quality service. Joseph Fletcher did an awesome job! I will refer people to Gullo in the future.

David

30 de may. de 2014

David Bracewell did a great job! There is no other salesperson I would request, but him.

Hayward Alexander

30 de may. de 2014

Marvin Munoz was great salesperson, Silvano was quick in finance, and Uriel did a great job in explaining sync. Overall an excepetional experience.

Tyler Doty

30 de may. de 2014

Steve Bransburg did a great job with my car buying experience! He definitely gave me the treating you like family experience. I will definitely recommend him and Gullo Ford to all my friends. I am one satisfied customer.

Chris Salas

29 de may. de 2014

Car buying here is a great experience. This is my second purchase from Chris Hawkins and I will continue to use Gullo because of his excellent service!

john mizell

29 de may. de 2014

Les Knight and Uriel garcia did a good job! I love my new f150!

Rebecca Dowda

28 de may. de 2014

David Bracewell is the best! They found the sport Edge that I wanted and brought it all the way from Louisiana!

Matthew Denlinger

27 de may. de 2014

Excellent sales and service. Thank you Morgan Blakeley, Steve Bransburg, and Uriel Garcia!

Susan Pinto

27 de may. de 2014

Everyone was awesome. Daryle always makes our car buying experience painless and easy, he is just great!

Brenda Schneider

27 de may. de 2014

Great Service Gullo-Ford. We were in and out in a pretty good time. Very Friendly People.

janice hobbs

27 de may. de 2014

Great Job everyone at Gullo-Ford. Especially Cesar Zamora!

Rachel Iacobucci

27 de may. de 2014

Gullo Ford gave me a great experience! Everyone was friendly and informative!

Adam Rahn

27 de may. de 2014

Everyone was very friendly, Gullo-Ford just had excellent customer service

Andrew Hull

27 de may. de 2014

Cesar was very attentive and did an excellent job on showing us the model options and payment options. Overall we had an excellent time with Cesar Zamora. Uriel Garcia was very informative in demonstrating the sync. Gullo Ford is the Best!

Leanna Davis

27 de may. de 2014

Chris Pinto was awesome! He definitely treated us like family! Uriel, the sync specialist,was very helpful and great too!

Kenya Reeves

26 de may. de 2014

Great service, I would recommend Joseph Fletcher and Gullo-Ford to anyone. The process is painless and easy. No gimmick, just the truth.

Terry Brumley

26 de may. de 2014

Brandon Luna and Uriel Garcia were great ! Terrific help!

Marisa Guevara

24 de may. de 2014

Froy Romero did an excellent job, everytime I buy a vehicle I come straight back to him. I will highly recommmend him to my friends and family. If you are thinking of buying a vehicle, come to Gullo Ford and ask for Froy, you will get a great experience!

Jlschaller8500

23 de may. de 2014

I have purchased two vehicles from Gullo in the past 8yrs and always used Gullo for service during this time. I live in Conroe and try and keep my buisiness local if at all possible. I am always recieving flyers in the mail from Gullo wanting to purchase my vehicles back, so the other day while getting my oil changed at Gullo I decided to let them look at my vehicle and give me a cash price. Chris Pinto introduced himself and explained that he would inspect the vehicle and give me a price. I gave Chris a call later that evening and he explained to me that Gullo would buy the car for $10,000. I thought this was a fair price for the car and setup an appointment with Chris to come in and sale the car. The day of the appointment I called Gullo to speak with Chris to make sure everything was still good with the deal and the receptionist explained to me that Chris was not at work today! This is when I started having doubts, but I spoke with the manager David Bracewell (who I personally bought my last vehicle from) and he assured me to come on in that everything was fine and Gullo would buy the vehicle for $10,000 just like Chris had explained to me prior. So I take off work that day and my wife juggles her work schedule to make the appointment to go to Gullo and we get there and David and his salesman offer me $7,000 for the car. Chris Pinto and David Bracewell lied to me to get me to the dealership and try and lowball me on the price. I dont appreciate being lied to and the dishonest tactics Gullo tryed to pull with me!!!!!A complete waste of my time and I will never do any kind of buisness with Gullo again!!!!It is a shame that you cannot trust your hometown dealership.

Unhappy Customer

22 de may. de 2014

Service was extremely slow and finance department was extremely rude. This tall hispanic heavy set male with a bald fade lacked poor judgement and was not interested in doing buisness for their company. He immediately let us know after waiting 4 hours he didnt ask questions about reasonable rates and just printed out possible payments and didnt care for asking questions after. We took our buisness back to Dodge where they were happy to recieve 45 k from us. Sad to have a poor representative costing sales. Bobby the rep was really helpful.

Teddi Poppell

21 de may. de 2014

Juan Villareal was awesome! Very Knowledgeable and honest.

Rose Lynch

21 de may. de 2014

Everyone at Gullo-Ford was very polite, helpful, and explained everything we needed to know. Good Experience, good people to deal with!

Charles Adams

21 de may. de 2014

Garry Moore did a great job for me. He was very quick, efficient, and friendly!

gregory klugiewicz

21 de may. de 2014

Wonderful instructions with the Sync, Thank you! Took the time to teach me everything, thank you Uriel!

Cathy R.

20 de may. de 2014

Searched through so many places and was not finding help that was trusting of a single mother like myself. I needed a reliable vehicle and don't know much about vehicles much less the achy process you hear about. I started via internet contact with Steve Bransburg and he helped me narrow down my search as well as stay in my budget. I simply went in next and picked out my car and it was painless. Now I'm driving a new to me honda civic and am very pleased with it. It's good to have people like Steve in your corner when you have noone else to help you. Quite the gentleman.

David Salmon

19 de may. de 2014

Excellent service and very knowledgeable. We enjoyed our experience with Daryle Nelson here at Gullo Ford

Vida Golez

17 de may. de 2014

John Dodson has been very accommodating in finding us our new car. He helped us and answered all of our questions. Overall had a good experience with the costumer service.

Ruby Red

15 de may. de 2014

We just bought a Mustang at Gullo Conroe and we worked with primarily two people.....Daryle Nelson and Silvano Escobedo. We spent the most time with Daryle who met with us to show us the cars, explain the features, the buying procedures and the costs. Then after we purchased the car he spent a great deal of time going over how everything worked until we were completely comfortable. This man is a true professional and we will go to no one else when we are in the market for a new Ford. Silvano took care of the paperwork and the financial aspect of buying the car and made that part painless. He too is quite the professional and a pleasure to work with. These two men sold us on the Gullo Dealership and we will go nowhere else when we are in the market for a Ford. Excellent people and dealership!

Richard Avery

14 de may. de 2014

Les, Uriel, and Chris Pinto made the car buying experience smooth and fun!

Amber Anderson

14 de may. de 2014

Clint West was fantastic and so helpful in getting me into a car I really wanted. Everyone was so helpful and nice. I would definitely recommend Gullo Ford.

Michele Caldwell

8 de may. de 2014

Uriel was very informative, helpful, funny, great person for Gullo Ford!

Tamra Speyrer

6 de may. de 2014

Chastity did a great job finding the right Escape with the right color and price!

Jared Wilds

6 de may. de 2014

Great Service! This was our easiest experience buying a car. We never felt pressured - great service!

Leslie Garza

6 de may. de 2014

Froy was a great salesperson! very nice and he made me and my family feel comfortable. Definitely would buy from him again!

Linda Greenwood

6 de may. de 2014

Daryle was fantastic, I would recommend him! Great Sale!!

Chris Roznovsky

6 de may. de 2014

We have purchased two vehicles from Gullo and we would not go anywhere else. Chastity has been extremely helpful in assisting us find the right vehicle for us. We would recommend GulloFord to anyone

J Villarreal

4 de may. de 2014

Appreciate his easy going, no bs style. Kept it simple and fair.

Debra Terry

30 de abr. de 2014

My Sales people, Chastity and Froy, were beyond courteous and super helpful. The Sync guy,Uriel, was also very helpful. Things went great, thanks gullo ford

Amanda Diehl

30 de abr. de 2014

Chris Pinto was an awesome salesman. He's very willing to help and very patient. I will be back to buy from him again!

Harold and Mary

29 de abr. de 2014

Froy Romero was excellent in helping us find a vehicle I could get into due to my bad back!

David Wager

28 de abr. de 2014

Chris Pinto was extremely helpful and very pleasant to deal with!

Janet Sterling

28 de abr. de 2014

David Bracewell, great as always. I wouldn't buy from anyone else.

Allison Smith

28 de abr. de 2014

Daryle Nelson is one of the best sales people I have ever worked with, very responsive and answered all my questions.

Travis Kirby

28 de abr. de 2014

Everyone did a good job answering our questions and helping us find a car that fit what we were looking for.

Robert Foster

25 de abr. de 2014

We were very pleased with our experience at Gullo-Ford Conroe. Our salesman Les Knight was very helpful and made us feel comfortable. We would definitely recommend him to anyone looking to buy a new vehicle.

Sierra Betancourt

22 de abr. de 2014

Robert did a great job and was very professional. I didn't feel pressured into buying anything. He made the whole car buying experience easy and stress free!

Rhonda Wilson

22 de abr. de 2014

Chastity Mejia and David Bracewell were Very Helpful-- friendly--would highly recommend!

Richard Russo

19 de abr. de 2014

Chastity Mejia did an awesome job, it was a very good experience!

Carolyn Holt

19 de abr. de 2014

Good job Timothy Herbert and Uriel Garcia. I love my new Mustang!

Ed Cayce

15 de ago. de 2013

We made 2 visits to the dealership and saw Darrel. both times. One the first visit Darrel was well informed, helpful, and enthusiastic about showing us several different models. On the second trip I brought the homework that I had done researching the price and we had a deal in 30 minutes. I got the price I wanted without haggling or even hearing about "undercoating" and extended warranties. The experience was first rate. This is the second car we bought from Gullo and Darrel NilsenE.Cayce

KelleyBean87

13 de ago. de 2013

Was in the market for my first new car, had decided I wanted a new Fusion. Visited this dealership as it is the closest to home. The first time my fiance and I went out just to look, ended up test driving. The second time I went out, my dad insisted on going so that I wouldn't get screwed around with the price as I had never bought/financed a car before. Met with the same sales guy as the first time. Test drove the car again, I knew that that was the car that I wanted. He kept leaving the lot to go take phone calls, which pissed my dad off so he was quickly losing interest. Once we got inside to look over numbers, of course the advertised price that's on the marquee is for the "ad car" that the guy says they hadn't had on the lot for almost two weeks, go figure. My dad starts asking questions about price and financing, the guy does the whole "let me go check with so-and-so" bit a few times. Ultimately, the price of the car ended up being about 7500 bucks over what the "ad car" was going for and they would not budge on the price. The only upside of my visit to this dealership was experiencing what car buying SHOULD NOT be. I did buy the new Fusion, however, I went to Ryan Ford in Sealy. They had SEVEN of the Fusion SEs on the lot for about 500-1000 bucks above what Gullo's ad car price was, and they actually know what customer service is.

dnelly

13 de abr. de 2007

Got what I wanted thru the internet dept and the price I wanted to pay without any hassles and was in and out very quickly. 1 hour WOW!

BobbySucks1234

16 de oct. de 2006

Ford Mercury of Conroe is also known as "Gullo Ford Mercury of Conroe. Upon 3 differnt visits, I was dissapointed each time due to what seemed to me as deceiving business practices. If you don't feel like reading all the details (sorry, I had to "vent" somewhere), I'm basically upset becuase of the gimmicks they pulled. I know it's typical for a dealership to do this, but they offered me my worse car-shopping experience as of yet. I would not reccomend them to anyone.The first time I just went to look, knowing the price of the Mustang I wanted would be too high, so I didn't want to have my credit run. The salesman told me about this "special offer" of $5000 on my mustang and (me being inexperienced with car buying) I believed him. I then let them run my credit & afterward he realized he had made a mistake -- it was $5000 off of the Saleen, not the base model I was looking at. Then he tried to get me to sign some paper saying I agreed to this much-too-high price. I left dissapointed with no car.A few months later, I went back checking on an add I saw on T.V. advertising $7,000 off MSRP. I asked a salesman (different from the first time) about any specials they had & he told me they had $5,000 off. When I questioned him, he had to "go check with his manager" and came back happy to tell me that it WAS $7,000 off. Unfortunantly, and the salesman was unwilling to negoiate.I came back a couple days later to try again with another salesman. I wound up getting the same guy, but we got somewhere this time. He called his sales manager Mike over to discuss things with me. Mike told me my price estimates were way off -- I pulled out the paper I printed with calculations and he said "oh, I guess you are right." Then he came back with an offer saying that the special of $7,000 off ended two days ago. He reassured me it had ended when I seemed suprised. Then I showed him the paper I printed straight from his website that said the offer hadn't expired yet. He walked away and I didn't see him after that. I tried to talk for a bit after that with the finance people, but they seemed unwilling to work as well. Once again I left dissapointed -- but this time I'm certain I'll never be going back.