Isabel

23 de sep. de 2016

I wouldn't go anywhere else for a vehicle purchase! The dealership is a good distance from me, but it is worth the drive. Never have had a bad experience, ever. Every sales associate I have ever dealt with has been courteous, patient, knowledgeable, and extremely helpful, and believe me, we have had several salesmen. We have purchased at least 4 vehicles from Gunn and considering another one for my son, probably sooner than later.

Isabel E

16 de sep. de 2016

Staff is friendly, very efficient, and the work needed on 2 of my vehicles was done in a timely manner.

jeffry l reed

13 de sep. de 2016

The best dealership I have been to best service and people to boat.

Shane & Heather Merillat

8 de sep. de 2016

We are very pleased with Gunn Chevy! Yanathan Gonzales was our sales representative. He was very patient with us through our entire decision making process. We were not easy customers. We knew what we wanted originally, however, we couldn't find a perfect fit for the right price and started changing our minds. Yanathan worked with us for over a month finding just the right vehicle for the right price. He was very professional, knowledgeable, easygoing, thoughtful, organized, tentative, good humored and flexible. We have been around to many dealerships, but always came back to Gunn Chevy because it really felt like the right place to make a decision and buy a car. Thank you, Yanathan, for all your time and energy! We really appreciate a great car buying experience.

jeffry l reed

2 de sep. de 2016

Best dealership I have ever been to great service and people.

Greg Davis

2 de sep. de 2016

Absolutely the best car buying experience I have ever had!!! Thank you Gunn and Brian Reynolds!

Ron Rhoden Sr

26 de ago. de 2016

Roger Juarez was great - knew everything and everything he told us happened. After the sell was finalized we checked around and still could not find a better deal. Roger stay on top of everything that was going on and called us with updates. One great salesman - I would come back and I would ask for him.

Joel Link

25 de ago. de 2016

Gunn has always provide top notch service but on this occasion I was a little disappointed. I made an appointment for 7:00 AM on Mon. 22 Aug. and I was there at the appointed time. The tech that was to work on my truck eas pulled to work on something else. The time to fix my truck took about an hour however they didn't get to it until 3:45 and was fixed by 4:30. I do not understand why it took so long when I had a 7:00AM appointment.

Joseph Kobilka

22 de ago. de 2016

We commend Gunn Chevrolet and Ron Blankenship for a job well-done in handling our recent vehicle purchase!On short notice, Ron added us to his schedule and took the time to meet with us personally to help us find the vehicle that fits our needs. He found appropriate inventory for us to help narrow our decision, and found answers to our questions about the particulars of the vehicle we had in mind. He also offered us water and made sure we were comfortable.Once we made our selection, Ron quickly worked through the administrative tasks that are a required part of a vehicle purchase. He even found an extra discount for us, of which we were not previously aware. Ron has made himself available to help us with any questions we might have as we learn our new vehicle.Again, we commend Gunn Chevrolet and Ron Blankenship for excellent customer service and a job well-done.Joseph & Sharon Kobilka

Wayne Carter

17 de ago. de 2016

I have purchased 19 GM vehicles since 1968 and must say that your representative Cristian Figueroa is by far the best, most informative, courteous and professional car salesman that I have ever met. Not pushy, looking out for my best interests he managed the purchase of the new Suburban to my utmost satisfaction. He deserves a BIG Atta-a-Boy!!

Big Daddy Gattis

4 de ago. de 2016

Brian Reynolds is the man! I emailed what I was looking for and the same day received my quote back. Great Deal! Great Dealer! Thanks Gunn

disappointed

3 de ago. de 2016

My husband and I bought a "certified" used car Saturday and traded in our car. After getting a trade in quote online they low-balled their offer for our vehicle. Then since it was Saturday they were unable to Dr tail the car we purchased and do some of the minor paint repair work we asked for. They promised our vehicle on Monday. Now it is Wednesday afternoon and we still don't have the vehicle we purchased. This has by far been our worse experience with a dealership. Will never return and don't recommend it to anyone. Plus all salesman we dealt with. (Because you are passed back and forth) were very unprofessional. None of the current salesman are listed below.

Happy Customer

29 de jul. de 2016

Service guys are always professional, they are knowledgeable about what they are doing, and their recommendations and they take the time to explain, they do not waste my time.

Pauljr30

19 de jul. de 2016

I went in for an oil change and the last service I had I told the service writer about a cracked lens on the outside of my mirror and was told it would have to be ordered. Well I never got a call saying it came in and when I brought the truck back for my most recent service I asked about the light for the mirror and they had told me they had sent it back and there was some miscommunication as to why I never got called. This is where the people at Gunn exceeded expectations. They promptly said they would overnight the part I needed and asked to leave my truck there so service could be done and the light fixed. They gave me a loaner and as soon as my truck was finished they called for me to pick it up. When I got there the service manager explained that because of the mishap they was taking care of the light for me. I was not expecting that and everyone I dealt with was friendly and professional and went above and beyond to get me taken care of. With service like that is why I will keep coming back to Gunn Chevrolet for all my service needs and when it comes time to trade in I would be happy to buy from Gunn and have continued business with this dealership. Thank you from a very satisfied customer

Customer

27 de jun. de 2016

The Chevy Colorado pick up was ready when promised. Excellent service from our Sales Rep Shawn Roland

Eleazar Garci

19 de jun. de 2016

Sergio Castilla has been our salesperson for the third time. He is very knowledgeable and has always helped us fine the car or vehicle we like. He had a list of all the vehicles so we could compare and help us decide which colors we liked best. He explained all features in vehicle so we could understand what we were getting. He made sure we got all the discounts we were eligible for. We were really pleased with our choices. He has been very helpful.

Niner Nation

15 de jun. de 2016

Great service from our salesperson Sergio Castilla, he took the time to let me test-drive different vehicles, and also explained the difference in the options they had and why the difference in price. He was very knowledgable with the silverado crew cab 1500 that I ended up purchasing from Gunn. He even went to the extent about asking if I owned a non GM vehicle because if i did i might be eligible for another rebate thru chevrolet. Once I provided the information he needed he came back with great news and informed us that we would be receiving an additional $2700.00 off of the one simple price. This was a big factor in making up my mind in purchasing the vehicle. I have purchased five vehicles from Gunn Chevrolet and most of them have been with the assistance of Sergio, i would not trust anyone else when it comes to buying new vehicles. Gunn Chevrolet is highly recommended to my family and friends and I intend to continue going to Gunn and Sergio when it comes to purchasing vehicles.

LeeB

7 de jun. de 2016

I had an excellent car buying experience at Gunn. My salesperson Connor Schultze was friendly, knowledgeable, and professional. I would recommend going to Gunn to all my friends and family that are looking for a new or used vehicle.

Syjchub

4 de jun. de 2016

Plan to recommend all who ask me where I got my vehicle to go to Gunn Chevy

Andrew Spell Jr

19 de may. de 2016

It was a great experience Louis Rivas was awesome best salesman I've ever dealt with I will refer anybody to him and Gunn, Ross was good also. I really appriecate Louis efforts, kindness, overall experience with thank everyone at Gunn and I will be back!

Merideth

11 de may. de 2016

It is always a pleasure doing business with Gunn Chevrolet. We have been devoted customers for the last 15 years, I wouldn't do business with anyone else.

Joe & Esther

19 de abr. de 2016

We we're very happy with our buying experience & thanks to Jeff Riley for all his help & the management department they also did an amazing job!! We will definitely be back!!

DCrowe

19 de abr. de 2016

From start to finish, Charlie O'Daniel and Willie Nelson at Gunn Chevrolet in Selma, TX treated me like a king even though I am just a common man. I have never in my life has such a pleasurable experience in making a significant purchase. Usually, there is something that is lacking or one or two things you are dissatisfied with. I have nothing but good things to say. The team at Gunn Chevrolet in Selma, TX is A-1 top notch, first class. Have purchased two vehichles from Gunn dealerships now and will neve purchase a vehichle from anywhere else. To say I am extremes pleased is a huge understatement. If I could give 10 stars I would.

Rick

30 de mar. de 2016

I was not satisfied with my Service Advisor (Jason Calvert) . I asked him if there were more client with actuator problems.. All he responded was that he just does service to vehicles and that actuators always wear out. I saw online that Silverado from my year had bad actuators but were never recalled. I was also dissatisfied that I spent almost $800 and my truck wasn't washed. I had to ask Jason Calvert to wash my truck. Not sure if I will ever go back and service my truck at Gunn Chevrolet again..

Sidney Ascencio

19 de mar. de 2016

My husband and I would really like to thank you for everything you have done for our very first purchase, my husband is not really the type to be impressed with things but he was with the way you took care of us. He says that out of all the dealerships he has dealt with you and gunn have been the only ones he never walked out on. And shaking hands in fact. Thank you again for the very great service you provided us and we are very very satisfied with you and gunn for everything you all got a 10 in my book and as per my husband you guys also got a 10 and that says a lot (lol).

EQuillian

19 de feb. de 2016

This is the second vehicle that I have purchased from Gunn Chevrolet. Jeff Riley let me test drove about 4 trucks before settling on the one that I purchased. He was very thorough in making sure that I was getting what I wanted and even took care of my concerns after the sale. I would definitely buy from him and the GUNN again.

Ryan

9 de ene. de 2016

Daniel Falcon and Bobby Smith made my first time buying a car experience a fantastic one. They assisted me and explained everything pretty thoroughly and helped me understand the ins and outs of buying a vehicle.. They even gave me a follow up call for several days after purchasing the vehicle to see how I enjoyed it.Thank you so much.

Herbert

6 de ene. de 2016

Iv'e purchased quite a few cars and trucks and and have enjoyed the price haggle with sales/tower. Robert Ervin is the most professional salesman I've ever delt with! He replaced the haggle with his positive attitude,his product knowledge and his up front honesty.

Richard

30 de dic. de 2015

Andrew was unreal- he knew what I was looking for and 3 months later he delivered! No pressure from him- just knowledge of what he was selling. He sold me a awesome truck and even after I signed all the papers he spent a lot of time sitting in my truck helping me set all the gadgets up- very knowledgeable! That was awesome- second truck I bought there and I will continue to buy from Gunn.

Thomas

30 de dic. de 2015

My salesman, Mr. Sanchez, was absolutely perfect to work with. He got me into the car that I wanted and did an excellent job of making me feel comfortable.

Francis

28 de dic. de 2015

Took car in for express service (oil chg and tire rotation). Got right in and personnel were very friendly. Took about an hour. This was the last of free new car service provided by dealer. Good experience each time I took car in for service.

John

24 de dic. de 2015

Time in and time out, Gunn continues to provide top notch service! I've purchased and serviced three different vehicles with Gunn and I will continue my loyalty to them because of there customer first focus.

Margaret

23 de dic. de 2015

Sales staff very pleasant and helpful, but the process takes too long; service dept did not affix assist steps as quickly as expected

John

23 de dic. de 2015

This was for an oil change and tire rotation. They also realized there was a recall on the vehicle and took care of that too.

Bobby

23 de dic. de 2015

Cristian Figueroa is quite the professional. I had been looking to purchase a new Silverado since earlier in the year. He had never forgotten and contacted me to let me know about available trucks. Never pressures and always had my interests at heart. The facility is extremely comfortable and everyone I came into contact with were friendly and considerate. I never felt pushed by anyone. Great experience.

Kelly

22 de dic. de 2015

Had a wonderful experience. Salesman was very patience and not pushing towards the sell. Wanted to make sure it was want we wanted.

Grace

22 de dic. de 2015

I was there for an oil change and tires rotated and everybody was very nice and accommodating. Didn't take very long and I was enjoying the new coffee machine, but they need a big sign to explain how to work it.

Thomas

19 de dic. de 2015

All of my service requests were met and Jose went even further by having the service manager review my Xpel issue and correct that issue and potential others. The loaner vehicle I was allowed to use was so beneficial and extremely helpful with my work requirements. Communication was very good and your personnel went well above what was required of them to correct all my issues.

Chris

18 de dic. de 2015

Excellent service department. Great customer service from Jerry Phillips. The waiting area is very clean, free wifi, and excellent coffee and snacks.

Robert

16 de dic. de 2015

Ron Blankenship is the ultimate professional. This was my fourth purchase at Gunn, my first with Ron. The finance rep was also very efficient and very professional.

Leonard

11 de dic. de 2015

I come 45miles every time I go see you. Your personnel at the express lane always takes good care of me.

Tomm

10 de dic. de 2015

Response to on-line appointment was flawless, met promptly at the service line, directed to a technician and helped every step of the way.

Christine

5 de dic. de 2015

Wonderful experience! Our salesman, Yonathan went above and beyond coming in on his day off to help us. As a long time customer, we will definately be back in the future. Always the best customer service.

Harry

4 de dic. de 2015

Met by Jeff Gills and processed quickly. Original work completed promptly along with items discovered during the visit. Additional work was discussed for future visit. Waiting area was clean and comfortable. Everyone contacted was pleasant, efficient and helpful.

Alan

2 de dic. de 2015

I had a very good experience. Chris and Steve stayed in contact the whole time and did exactly what they said.Very happy.

Douglas

2 de dic. de 2015

The issue was not realized by the tech. I have no issues with his findings. I wanted the concern documented regardless.

Pedro

28 de nov. de 2015

Great experience, the no hassle pricing is great and Robert Ervin was able to answer all our questions and responded to all our concerns.

Anthony

25 de nov. de 2015

Ron Blankenship went above and beyond to make sure I found the exact vehicle I was seeking with all the features I wanted.

Stephanie

24 de nov. de 2015

Kyle my salesman was first rate professional and worked with me to find what I wanted in a Chevy truck plus he's a dog lover like me so he understood to find a truck my dog could ride with me in.

Christina

22 de nov. de 2015

Our Sales Rep, Bobby Eaton was excellent and attentive to the kind of vehicle that we were looking for. Was able to test drive the vehicle I was looking into last week but due to some time schedules I was unable to purchase at that time and come into purchase the vehicle at the other set times. But, he was still able to set time aside when we were able to focus on the purchase of the vehicle and re-test drive the vehicle we were looking into.

Charlie

22 de nov. de 2015

My Chevrolet Truck came with two years free oil changes and maintenance. I thought I would not be treated as good as someone who was their paying for service. This was not true. Everyone I interacted with was polite and professional. I was pleased to see the service didn't end when I purchased the vehicle.

Ansel

21 de nov. de 2015

Jose Salinas pretty much handle my service like an expert and made me feel welcome and involved in the repairs and services to my truck! People like Jose Salinas and the Service crew are the ones that make me return to GUNN to get all or any device done to my family's vehicles. God Bless You!

Monika

19 de nov. de 2015

The staff was exceptional in all aspects! I am pleased with the every department and thank you again for all your assistance.

Starr

19 de nov. de 2015

Ya'll are very pleasant to deal with while dealing with car issues which are frustrating enough on their own. You make it very pleasant and easy to trust ya'll with my car.

Laura

19 de nov. de 2015

I appreciate all the dealership did to make sure that I was able to get a service I could afford.

Andrew

18 de nov. de 2015

The dealership provided me with a relaxed environment. I am completely satisfied with all of the employees who made the process of purchasing my new 2015 Chevrolet Silverado extremely easy and hassle free. Gunn Chevrolet is a dealership that respects its customers while providing a stress free buying experience. All of their guarantees are in writing for your review. I can't say enough about the professionalism of the business manager who worked with me on my financing options. This is the second vehicle that I have purchased from Gunn and now consider myself a customer for life based upon the excellent experience which I encountered.

Ramiro

16 de nov. de 2015

A Service Representative greeted me promptly while still in my vehicle. I gave this man an Excellent Rating. My wife encouraged me to sell the last brand new vehicle we had just bought because WE had to get out of the car and HUNT a service representative. THANKS.

Barbara

16 de nov. de 2015

Have never had an unpleasant visit to Gunn. Only complaint is that the battery is supposed to be checked during oil change. I had to ask them to check it after they called me to tell me my car was ready.

Francisco

13 de nov. de 2015

We were completely satisfied and Love our new car (2015 Malibu LTZ) !!! Our sales consultant Juan Freires was very friendly and helpful , we believe he is an excellent asset to your company. Their isn't anything else he could have done to make our experience more pleasant.I would also like to say add Mikel Dickson our finance manager has great customer service skills and personality. It was truly a pleasure meetings and doing business with these guys.

Reno

13 de nov. de 2015

No presure to buy, Yahanthan showed us all the safety features, the electronic devices, the exterior, under the hood and all the add ons in the vehicle we were looking at. He showed us the fun vehicles. He was a real down to earth person. We have not decided on which vehicle to go with but for sure the customer service is outstanding.

Heidi

10 de nov. de 2015

Ron Blankenship was extremely courteous and knowledgeable and answered all our questions, even the small ones. Thank you for having such a great person help me feel wonderful about my first new car purchase.

Beverly

8 de nov. de 2015

From Jose the service manager to Mr. Peel who drove me home and back to the dealership my experience was wonderful! The recall work wasn't as straight forward as was expected but Jose made it as painless as possible.

Clarence

5 de nov. de 2015

Very courteous and friendly personnel. Personnel always check to see what services are needed at each visit. Only service what is actually needed. Service always timely and done correct the first time.

Ruben

4 de nov. de 2015

Cristian Figueroa was awesome, he helped with all my needs and Kinneth was awesome with numbers and getting the payment I wanted for the truck that I wanted

Roland

2 de nov. de 2015

Being as how I was told on the phone that they would program some remotes for free. When I went in they said that the new service manager wanted to charge 1 hour shop time to program them

Robert

28 de oct. de 2015

Showing up at 8:0pm on Saturday, Gunn Chevrolete did not push us out the door, like one of their competes did. Instead they made a sell. Considering the time, we were not able to get financing complete. We are out of town (5.5hrs) and they deceleration it first thing Monday after finance was approved. Best experience yet. We will defiantly return in the future.

Sean

24 de oct. de 2015

Wait was not too long for Express Lube and Service Advisor also had a warranty item fixed with little extra time added.

James

23 de oct. de 2015

Jose was once again a pleasure to work with! He kept me constantly updated which I value greatly and I look forward to my next experience at Gunn Chevrolet.

Ross

23 de oct. de 2015

I brought my 2010 SS Camaro in for a oil change and for the key fob recall. As always the service department were prompt, friendly and all went well.

Ahuitzotl

22 de oct. de 2015

This was not the first time i have been there. Every time i go for service on my truck I get the best attention from all of the employees.

Michael

22 de oct. de 2015

It went as great as it could be for buying a car. Will was very helpful and knowledgeable. This is the third vehicle we've bought from Gunn.

Timothy

21 de oct. de 2015

My sales consultant, Juan Freires, made this the best car-buying experience of my life. And I've bought more than a few. Thanks Juan!

William

18 de oct. de 2015

Everything was great. Appt scheduled at convenient time. Dropped off vehicle and promptly got a loaner truck. Tahoe ready that afternoon. Picked up the Tahoe next day at my convenience. Very efficient and friendly staff. The Best

Monville

18 de oct. de 2015

I left there ciontent, but when I got home The truck did not have some safety things that I needed. Back up camera and Nav. I called and My sales person Will Morley and the floor manager Ron Johnson had a trick ready the next day that better fit my needs. They took the time to save me time at the dealership, by having everything ready to go when I arrived. The second truck is everything I needed.

Severiano

17 de oct. de 2015

I got what I wanted for my trade in, and got the Colorado I was looking for. Mike B was an awesome salesman. He made everything fast, easy, and to the point. It was a great experience!

Ronnie

16 de oct. de 2015

our salesman kyle falcon has been the greatest to work with its our 2 car we have bought from him its. Its our tenth auto we have bought from gunn always a pleasure to work with with the one simple price

Lester

15 de oct. de 2015

We went to many other dealerships, and finally found the "gem" dealership literally in our own backyard. There was No Pressure when we first met Juan and he became our sales FRIEND from the very beginning. I say friend because of the following qualities he possessess: He knew our budget up front, he was totally concerned about what we were looking for, his knowledge of the Chevy products was exceptional, his passion to go above and beyond was impeccable, our satisfaction was his upmost concern, and it was totally genuine and sincere. If a question was asked of him, he gave us the answer, or got the answer. He gave us a tour of the whole Gunn facility, explained your whole process from the test drive to after the purchase, and was extremely PROUD to be a part of the "Gunn family". We've purchased many vehicles in the past, some with just 24 miles and up. Out of all the many experiences we've had, undoubtably, this was by far our most Amazing My husband and I were very fortunate to have found Gunn, and Gunn, on the other hand was just as fortunate to have found Juan. The other employees we encountered, Sales manager Bob, Finance manager Mikel (?), and those in passing with there smiles made the whole experience complete. Thx for the best experience we've ever had and for selling us the truck of my husbands dreams within our budget!

Donna

14 de oct. de 2015

I usually deal with David Delgado but he had a customer so Alex Jordan helped my Mom and I out. Super sweet and very patient.

Randell

10 de oct. de 2015

This is the place that i always take my vehicle to for maintenance and will continue to do so. Great job guys.

Amando

8 de oct. de 2015

We are very happy with our purchase. It was a great experience. Chris Figueroa was so helpful, friendly and his bilingual skills were great. He work with our schedule that made it more enjoyable. God Bless You All, Thank You

Michele

8 de oct. de 2015

I don't mind waiting for the safety recall work to be done but when I booked the appointment they said 1-2 hours. It was over 3.5 hours. Someone should have updated me about the length of my stay.

Andrew

8 de oct. de 2015

Took my truck in for some work prior to the warranty expiring. Dealt with Service Manager, Jason Calvert. The reason I do business and Gunn Chevrolet is because of just awesome people like Jason. He was attentive, kept in touch with details on the progress of my truck and was very gracious upon return of my truck. I am definitely looking forward to working with Jason again. He's just great!!!Thanks, Jason.

Allison

8 de oct. de 2015

The only 2 things that were negative were: 1. I was told it would take "a couple hours" for completion and that they would call me when it was done. When about 4 hours had passed, I had to call them to ask. Someone told me they would need to call me back to go check if it was done. After 15 minutes, they called back and said it was ready. Then, I told them I would need the shuttle to pick me up, so they had to call me back again letting me know when the shuttle would be at my office.2. I asked the person who took my keys to change the oil, fix the oil leak, and to do my state inspection. When I came to pick it up, no state inspection had been done.

George

8 de oct. de 2015

We had an excellent experience! All our questions were answered and continued to be answered. Everyone helpful. Rick Moreland has been there for us to help in anyway. We are enjoying our new vehicle.

texasmamaw

6 de oct. de 2015

The process of buying a car can be trying to say the least. There are any number of similar vehicles that I would have been happy with but dealing with Gunn Chevrolet took most of the hassle out of the buying process. John looked at my car as soon as I got there and let me know the trade in value before he knew which car I was looking at. It was exactly what I was expecting. The price of the car was the price and there was no back and forth and I am comfortable it was a good price. It didn't take long to get to the bottom line. Chris was very knowledgeable and did an excellent job of explaining all the features and Las has kept in touch to make sure I am happy. I am extremely happy with my new Equinox and would recommend Gunn Chevrolet to everyone.

Kathleen

5 de oct. de 2015

I can't say enough great things about David Delgado. Best car buying experience I have ever had. I'll buy another truck from him.

Loretta

4 de oct. de 2015

I really thought that Roger Juarez and Christian Figuero? were so courteous and very pleasant to work with. I really love my new car!...Thank you.....They were both helpful.

Marvin

2 de oct. de 2015

I do not take the car but my husband couldn't. So I did and everyone was very nice and honest with me. Patricia Hutson

Lillian

2 de oct. de 2015

My car just died and had to be towed into the dealership. They initially could not find any reason for it to have died.They kept trying and finally found the reason for the malfunction. They went above and beyond to get it resolved.

Shawn

28 de sep. de 2015

The service at the actual service dept was excellent. My only problem was the call center when I had to call back to speak to my service rep. It was always busy, and I had to leave messages, which I felt were not being given to my service rep.

Jesus

25 de sep. de 2015

I enjoyed to quick service when I pulled up into the service bay and the courtesy shuttle. The staff was friendly and knowledgable. Thanks Gunn.

Roberto

23 de sep. de 2015

Found the car we were looking for. Got a fair trade in value on our existing car. Got a great deal on the new car. What else could a guy ask for. Excellent experience.

Jamie

23 de sep. de 2015

I had a great experience. Yahathan was very helpful. It was a very smooth sales experience. It was a pleasure to do business with Yahnathan and I would recommend his service to anyone.

Greg & Diana

22 de sep. de 2015

This was our first time purchasing a new vehicle. The experiences was very rewarding, We went in to look at a used 2012 Tahoe and we decided to purchase a new 2015 Chevy Silverado. We are very happy with our new truck. We would like to thank Robert Ervin for a kind relaxed sales approach and not making us feel pressured into purchasing a vehicle. GREAT JOB Robert

Tod

20 de sep. de 2015

My sales associate Juan Freires was excellent. He by far seemed to be the hardest working person in the whole place. The only complaint I would have about my experience is the finanace part. There is just way to many games in this part of the business for me.

Tom

16 de sep. de 2015

Had Certified oil change and Fuel Injector service. Disappointed Rep could not find record of the Injector service done at this location last Fall. Rep seemed overly reassuring that only needed service would be recommended. Seems since move to new location a lot more "Recommended services" are being politely pushed. One reasons I have used Gunn service for my last four Chevys is that services in the owners manuals were those recommend and not others that I have not found necessary.

Sheri

11 de sep. de 2015

Good experience. Amazing price on the truck we bought. They also have incredible rebates and fair pricing. The dealership is clean and very accommodating with drinks and snacks. The finance department was wonderful as well as the sales staff. Will do business again in the future.

Harold

11 de sep. de 2015

The oil change and tire rotation service was great. It just took 1:50 from the time I dropped the car off.

Tyron

10 de sep. de 2015

11 months ago I purchase one new, one newly used and one used auto, all at the same time. Such a Great Sales Rep that my Wife and I decided to return to Mr Ben. at GUNN CHEV. for a forth auto in the last 12 months. Awesome Sales Rep for Sure! Honest, Polite not overly aggressive and extremely knowledgeable!

Michael

9 de sep. de 2015

Everyone is usually quick to assist I never have to ask for a loaner on my warranty work, I should not be made to feel uncomfortable asking for a loaner

Bruce

9 de sep. de 2015

I had a great experience at Gunn Chervolet. My salesman, Sergio, was top notch. This is my second vehicle I have bought from Gunn.

Robert

8 de sep. de 2015

Everyone was extremely professional and courteous. The wait seemed a little long but the waiting lounge was very comfortable and the complementary drinks were appreciated. Overall a good experience.

Earl

7 de sep. de 2015

Rick as a good sales person helped out the best he could! Only one hick up on financing! But overall satisfied with price

Gregory

7 de sep. de 2015

I dropped my truck off for service the afternoon before my appointment at about 630 the same day I dropped it off they called and said it was ready. I really appreciate their promptness and professional services.

Jason

2 de sep. de 2015

Everyone was good to work with and flexible to meet my needs. Happy with the experience and the vehicle I chose.

Eric

29 de ago. de 2015

It was a seamless process from start to finish. From trading my car in, to the level of service I received from all the departments. Alex Jordan did an exceptional job explaining the vehicle and walking me through the process. Thank you!

Luis

25 de ago. de 2015

The service rep communicating the status of the ticket was horrible. I called twice and left messages with the service rep with no response back. After 2 weeks passed a called again and talked with another service rep and he left a message with my service rep. I finally got a call back the next day to fix my truck.

Maria

25 de ago. de 2015

Great customer service. Friendly atmosphere. Kyle was very knowledgable and friendly. The facilities are very clean and organized. I will definitely come back for my next vehicle.

Anthony

25 de ago. de 2015

Customer Service = Top NotchKudos to the courteous Receptionist who transfers me always to the Service Department which is answered by Kimberly with enthusiasm and zest. One can detect the genuine concern for the customer in her tone and demeanor over the phone. My Service Manager, was Jose who was attentive and listened to my concerns and went the extra mile to ensure I understood what could be expected and that he would address all of them. I then picked up a loaner and the young lady issuing the vehicle was pleasant, courteous, knowledgeable, thorough and efficient in her job. Very good traits to have when dealing with the various impatient customers who are tying to get to work. No, I was not impatient and she ensured I got to work on time. Then after returning to pick up my vehicle, I ran into Austin who retrieves the loaner vehicles and he expressed a very positive and outgoing attitude. He wanted to ensure that everything was OK with the loaner? He had great dialogue with me as he continued to work at checking in and inspecting the vehicle. He wished me well and that I have a wonderful day. He shows promise as an asset of more responsibility if given the opportunity. Overall, the experience was great! I would readily suggest others get the GUNN experience. Kudos to all!

Patricia

24 de ago. de 2015

Very professional staff and very friendly and kind people. The buying experience was fast and efficient. My saleperson, Chase Hall was the BEST

Charles

22 de ago. de 2015

everything has been super just waiting on back ordered parts and I am sure it will be just as good once the parts are received

Charles

19 de ago. de 2015

It's was great! I'm from NC and bought the vehicle over the phone. Ron and Danny did a great job. Only thing I can say is the detailing crew didn't do a great job of cleaning the vehicle in preparation of me taking delivery. I flew to SA and picked up the truck. Only other think I noticed was all the tires were overinflated by no less than 10PSI. Ron is a great asset to Gunn.

Harold

13 de ago. de 2015

The last service I had was great. The prior service I had the mechanic turned my rear brake drums without notifying me. As a result I ended up with pulsating brakes. I did not have this problem before the service. I think I need to know before hand if I have a problem.

Jawanda

12 de ago. de 2015

We have purchased two vehicles in 5 years from Gunn. Each time we had the same sales person. Awesome, awesome, Awesome- Laz was great!

Ana

12 de ago. de 2015

Robert was very helpful with my vehicle purchase. He was courteous and genuinely interested in being there every step of the way. OUTSTANDING CUSTOMER CARE!!

Kenneth

8 de ago. de 2015

Every buddy there was very professional about taking care of my truck. They did everything they could to please me. They fixed the problem and all is well. Thanks.

Randell

8 de ago. de 2015

Went tIn for oil change and inspection. Told me would be 1 to 1 hour 15 mins. Missed by 2 mins. Great job though quality service

William

7 de ago. de 2015

I scheduled a software upgrade on the radio in my new Tahoe for the morning. Then an afternoon appt to add window tint and the Xpel on the outside of the 2015 Tahoe. All work was completed by the end of day as promised.

Darin

7 de ago. de 2015

I test drove the car and liked it, but wanted to test other cars. Salesman understood and said "I'll see you when you come back." No pressure. He was right. Nice job, low pressure, met my objective.

Maxie

7 de ago. de 2015

Technician did a superb job balancing tires plus front end alignment review on my truck, plus 5000 mile oil change etc.Great service!!!

Mary

6 de ago. de 2015

Christian Figueroa was our salesperson for the second time this year and he went above and beyond to make sure we got exactly the Carew wanted. He even stood outside in our 100* weather to make sure we knew how to operate everything correctly. Thank you so much, Christian!

James

6 de ago. de 2015

This is the third vehicle my family has purchased from Gunn, and it won't be the last. Excellent customer service start to finish!

Anthony

6 de ago. de 2015

I was leary of the cost of fixing my AC. I had already tried a reputable repair shop who was not able to repair my AC. Thankfully you did and in the time frame you stated. One last thing. As a customer satisfaction matter. The dealership had my vehicle for 3 days. Upon its return, it was still just as dusty and dirty as I had dropped it off. If y'all had taken the extra mile to just run it through the wash rack, it would have made my nearly $600.00 cost a little more palatable.

Kevin

5 de ago. de 2015

Juan Freires was our salesman and though new to the company, he was excellent. He went above and beyond to make us happy and comfortable with our purchase!! I will send more people to him any chance I get!

Oscar

4 de ago. de 2015

I and my family have purchased several vehicles from Gunn Chevrolet since 1987, used and new. What keeps me coming back - the good honest people (like Mr. Brian Reynolds) and the excellent service provided.

Karen

3 de ago. de 2015

Rick Moreland was very helpful and very professional throughout the car buying process. A very pleasant experience. Thanks again Gunn Chevrolet. Karen Arevalos

Gordon

2 de ago. de 2015

We have bought our last 6 vehicles from Gunn Chevrolet with all service work performed from them only. We're always greeted with professionalism, courtesy and a smile.

Matthew

2 de ago. de 2015

Dealership was very helpful. Jeff helped me make a fast and easy purchase making it very comfortable for me at the dealership. Great job

Fernando

1 de ago. de 2015

We waited longer than the two hours we were told for oil change. And it looked like others that came later were taken in first. They may have had an appointment .

Bernie

1 de ago. de 2015

When you drive in to have your car serviced, there has always been someone there to greet you and take care of your needs. The waiting room has tv and a supply of food and drinks to keep you entertained while you wait. The service rep will come and get you when it is done and you can be on your way. I have never had a bad experience yet and would recommend Gunn to everyone.

Michael

1 de ago. de 2015

Every person at the dealership was friendly, helpful, and courteous. My salesman, Ben Camarero, spent a great deal of time with me as I worked my way through deciding what I wanted and was never impatient or pushy at all. He seemed sincerely interested in me being happy with my decision, and I am.

Dennis

28 de jul. de 2015

Excellent service, service manager noticed I needed an inspection and we took care of that also. My #1 choice for sales & service. Keep up the great work! Dennis Gries

Kenneth

27 de jul. de 2015

You're people are the greatest in the industry. I could not have been happier with the experience. Thanks for everything.

Paogoui

26 de jul. de 2015

Not a good day, because when I got there at 7:30am, they told me I did not have an appointment so I told them I did but my name was not on the list and I showed them the call I made on the 16th at 3:30pm on my cell phone. Then they hesitantly took my information and told me they will see it after every appointments done. At 4:30 pm I checked with the service lady and se said the technician has just checked it out and said the wheel hubcap was damaged and there is not part and they have to add it from Fort Worth and will arrive Wednesday. So we went home in our truck that my wife drove there to pick me up. But before we left the lady said that they have to replace tie rods and all together it cost $1,011.00. On Wednesday, the same lady told us that they the technician has found out that the transmission was leaking but can't see it from out side yet, I never saw any leak anywhere before I took my van for repair. She said it is now cost $1813.00. That really proved my last survey suspicious that every time I bring my vehicle to Gunn Chevrolet there is always something new they find that is wrong or break. It is getting very expensive to bring to Gunn Chevrolet for repair. I am beginning to loose trust in the service dept.

Jeffery

25 de jul. de 2015

Kyle Falcon made my car buying experience very enjoyable. He was friendly, knowledgeable, and went out of his way to ensure I got the vehicle I wanted.

Michael

24 de jul. de 2015

Jeff Busby handled my visit to the service department cordially and professionally. He assured me that the my concerns with my new Impala had been justified. I'm extremely satisfied with the service that I received!!!

Mariano

23 de jul. de 2015

Enjoy the waiting area, always clean, great tasting tea, please let the folks there know we appreciate the hard work to put fresh tea, coffee, and keepingnit clean. Enjoyed professionalism from staff and at the parts dept. Great experience, would recommended!

David

23 de jul. de 2015

Told Mr. Joe where I wanted to be with my payment and he meet it. I was upside down with the vehicle I traded it, but the team still made it happen.

Steven

21 de jul. de 2015

This was the best experience we've ever had buying a car. Your entire team was outstanding, especially Christian. He was very professional and courteous and answered all our questions. Thanks again. We're really enjoying the Colorado.

Jack

18 de jul. de 2015

This was the most relaxed and professional car buying experience I have yet experienced. I felt no pressure. All of my questions or concerns were satisfied immediately, to my satisfaction. Going forward, I look forward to a similar pleasant experience as I have my new vehicle serviced at Gunn.

Jack

17 de jul. de 2015

Brought my vehicle in for a state inspection and I was in and out in not time. Great job Gunn Service Department.

Bruce

17 de jul. de 2015

Great customer service from an exceptional gracious staff. Jose was awesome. Out salesman Laz from 2011 remembered us and greets us in the lobby. Great people at Gunn.

Ernest

14 de jul. de 2015

Took vehicle for oil change and power seat harness recall. Services were excellent and done in timely manner. Always a pleasure to service my vehicle at Gunn Chevrolet.

John

14 de jul. de 2015

While my wife and I were at Gunn Chevrolet on Saturday getting tint applied to our brand new Impala (love it!), I asked the service department if they could/would replace our burnt out back up light. We didn't have an appointment. They jumped right on it and did the job quickly! Way to go, Gunn!

Rene

13 de jul. de 2015

No Hassle, I would like to mention that Chase Hall & Mike Baird treated me with the upmost attention and provided me with loan options prior to my visit up from the Rio Grande Valley which provided me with enough time to include other options for my new Silverado 1500. Excellent staff!

Robert

11 de jul. de 2015

Friendly courteous and professional. went the extra step and washed the car inside and out after traveling a long trip. Coffee, donuts, beautiful aquarium, bottle water and wifi all great. Thanks Gunn

Kimberly

9 de jul. de 2015

A very pleasant experience! The took me right away, and it took less than an hour, and the customer lounge was very comfortable.

Roman

9 de jul. de 2015

I just want to say that Mr. Caldwell the service manager has gone ABOVE AND BEYOND for me and my husband! I can't sing his praises high enough. He comes out onto the service drive when we arrive, greets us and takes care of all of our needs and concerns. He's so very personable and talks to use like we're old friends. He's really an asset to Gunn, PAY THE MAN AND KEEP HIM, HE'S FANTASTIC!!!!

Paul

9 de jul. de 2015

I very much appreciate getting the use of a loaner vehicle for this service visit especially since it was to complete Recall work. The loaner process was seamless and the lady helping me made sure I had comparable vehicle to the one I own. Jose, the service manager, was very nice and cordial. The work was done sooner than expected and I was called as soon as the car was ready allowing me to come pick it up outside of the after work rush hour.

Sarah

6 de jul. de 2015

I've said this before, I really trust Gunn, I'm a woman and I never feel talked down to or that I'm being tricked into having more maintenace than needed. While you are waiting you are kept informed what's going. And the waiting area is really nice and comfortable with refreshments and TV and everyone I have spoken with are very professional and courtesy. I been with Gunn now for four years, one of my best decisions.

Celso

3 de jul. de 2015

There is no wasted time at gunn Chevrolet. It's great knowing that they do quality work in a short time so you can continue with life. I have dealt with another dealer in town where I could be the first customer and have waiting 2 hours just for an oil change. At gunn I have never waited longer than 45 minutes for oil change and tire rotation

Sonia

3 de jul. de 2015

I had my oil changed. A recall was also taken care of at the same time. The waiting area was nice, and the service was friendly.

Edward

2 de jul. de 2015

Gunn Chevrolet was by far the best dealership I visited while looking for a new car. I went to about 7-8 different dealerships. David Delgado was my sales associate and he did an excellent job. He was very informed about the questions I had and got me into the car I was looking for. I will definitely recommend Gunn to all my family and friends as well as buy my future vehicles from Gunn. Great car shopping experience!

Raul

29 de jun. de 2015

My salesmen yonathan Gonzales was very helpful and informative. He took me step by step through everything and was very impressed and pleased with him. I will definitely be recommending him to all my friends and family.

Maria

29 de jun. de 2015

Very professional and friendly staff!! Everyone was very helpful and tried to make process quick since I had a newborn with me. I really appreciate the support.

John

29 de jun. de 2015

This is the seventh car we've purchased at this particular dealership within the past 10 years. Yes, we are very satisfied. The Ben Camarero, and the rest of the staff treat us like people and NOT just a potential "Sale." They are very professional as well as personable. We recommend this dealer to all our friends and family, and we, most likely will be back ourselves.

Donald

26 de jun. de 2015

Aside from the elevated price for an oil change, the experience was awesome. The warranty work was done beyond my expectations. Thank you

Guenther

26 de jun. de 2015

Made appointment for routine maintenance and recall on emission system. Was greeted and the service adviser was ready and took information as needed and the car was sent to the shop to be serviced. The customer lounge was excellent with good seating. The vehicle was ready within the time range quoted to me. In and out was excellent

Sidney

25 de jun. de 2015

Ben worked well with me to help me find something that worked. He made sure that I was completely satisfied with all aspects of my new car and didn't try to get me into something that was out of my price range. He was very patient as I went back and forth with two cars and explained everything very well. He was great to work with and I was very happy with how easy it was to purchase my first car.

Laura

17 de jun. de 2015

Simple and friendly atmosphe.Sales person staigth forward and no pressure. Enjoy the 48 hours retutn policy. I recomend this experience to anyone buying a vehicle

Hyon

16 de jun. de 2015

It started a little shaky but because of Louis Rivas,the sales consultant, and his efforts it eventually went smoothly and we purchased my husbands dream car. The sales consultant, Ron Blankenship, on the other hand really needs a class on customer service; he is absolutely the worst sales person I have ever worked with. Louis went out of his way to make this sale and if it wasn't for him we would not have purchased the car from Gunn. I want to also thank Tommy Thomson for all his help in making this happen.

Matthew

16 de jun. de 2015

Service was good, however we had two vehicles serviced on this day, and both were returned with grease inside, one with it on the door, the other on the steering wheel. Fortunately we did not get it on our clothes, however it was quite inconvenient to have to get it off both vehicles interior.

Monica

15 de jun. de 2015

It was excellent! Will be back for another truck or suv in the future. I am also recommending my salesman, Mike Baird, to others.

Harriett

14 de jun. de 2015

I really was happy with the way that we were treated. Not only from our salesman who went above and beyond for us, but everyone spoke to us and asked did we need anything during this rather lengthy process. Our salesman was Kane Gutierrez. He was awesome and continues to be . What a nice young man. I liked that when we said we would pay cash there wasn't someone there trying to talk us out of that. We shopped other dealers and brands of cars but came back to Gunn for a myrid of reasons. Thanks so much

Davina

13 de jun. de 2015

GUNN made us feel like family. We didn't feel pressured in a vehicle. Ben took his time in explaining the vehicle, answered our questions, and was extremely professional. We were very impressed on the knowledge he provided about the Malibu and Chevrolet as a whole. I've already told others about our experience, about Ben, and suggested they visit GUNN for their next purchase.

Kelvin

10 de jun. de 2015

Excellent customer service. Rep was very kind to explain services performed and took time to answer our questions. My husband and I are always pleased when having our automobiles serviced at Gunn. We have purchased 4 vehicles from Gunn and have never had a problem. The Phillips. Thank you!

Thomas

10 de jun. de 2015

I brought my vehicle in for maintenance and left with a brand new car. Can not get much better than that

Michael

7 de jun. de 2015

I've bought our last three vehicles from your dealership, all your service advisors have always taken well care of my visit. Cindy has always greets with a smile and is very prompt with with our care. Thanks

Paul

6 de jun. de 2015

Bobby Smith took the time to work out the sale and explain all of the aspects of the new vehicle. He was supported by a great team at Gunn Chevrolet!

Becky

6 de jun. de 2015

Service people always nice. They explained everything in a matter in which I would understand. They checked to see if repair was covered under a warranty.

Christina

4 de jun. de 2015

This will be my second time around purchasing a new car and both times were great! The service and the time was taken to help me I can't complain.

Mike

3 de jun. de 2015

on arrival was met by service manager, taken to customer lounge to await my vehicle. Wait time was short, offered water, coffee, and donuts. Service to my vehicle was quick and courteous, and I was back on the road. Great job ,would recommend to anyone.

Bobby

31 de may. de 2015

I appreciated the time Rob Couser spent with me and my wife looking for the right car for my need. I was looking for a carthat I could tow behind my motorhome as a dinghy towingvehicle.

Frank

30 de may. de 2015

My wife and I dealt with Mike Baird of Gunn Chevrolet on our purchase of a 2015 Traverse. Mike was was very helpful, patient, and did not pressure us in any way. We made him aware of the features that were most important to us and he directed us to the vehicle that met our needs. By far the most pleasant vehicle purchase I have made in 40 years. Also, my son purchased his first new truck from Mike the day before we purchased our Traverse. Hopefully he can deal with Mike on his next purchase

James

29 de may. de 2015

They had my vehicle ready after changing oil and rotating tires while I was casually walking around the dealership much faster than I anticipated. Thank You.

Edward

28 de may. de 2015

Liked not being haggled or rushed to make a decision. We could not make a definite decision regarding buying a Silverado or the Traverse. We were allowed to take our time without pressure. Truly did appreciate that.

Juan

23 de may. de 2015

Sales man was great and friendly. Helped us with what we wanted In our budget. Finance department was excellent and very friendlyover all experience was great.

Eddie

23 de may. de 2015

Once again the reason I go here is because of the care you guys give me. I recently sold my 2009 avalanche and reminded the new owner that you guys understand my vehicles. Expect to see them. Thanks.

Maegan

22 de may. de 2015

The woman, Stephanie I believe, was a bit rude initially. I was told over the phone when I scheduled my visit that there would be a rental car on hold for me and this woman acted like it was my fault that she wasn't informed of this. The gentleman taking care of me was very pleasant and accommodating. The wait time when I returned to pick up my car that evening was a bit longer than expected (30+ min) due to low staffing for the lot area. My rep was woneedful and went the extra mile to go to the lot and get my car for me.

Michele

20 de may. de 2015

The waiting area was nice and clean and neat and loved the tea and coffee (and cookies)! Only 1 item was disturbing when they started up the sports car by the tables in the showroom...about had a heart attack (no offense it startled several of us) so might not want to do that again without warning the customers!

Sunflower

20 de may. de 2015

My family and I have been always pleased with the service we receive. Thank you Yahnathan for the professionalism you showed, very knowledgeable and compassionate in helping me get into a new car verses used! You managed to make it work for me I love my Sonic again Thank You Yahnathan and Gunn Chevrolet. We had a great time lots of fun!!

Harold

18 de may. de 2015

Kevin Caldwell was very polite, very thorough, and kept me informed during the entire repair service. I was very satisfied with the process.

Loren

15 de may. de 2015

Thank you for the service. I appreciate being able to stop by and you got the work done in good time.

Paogoui

14 de may. de 2015

I enjoyed bringing my vehicles there for service despite the distance from our house. I have some serious suspicion about the services because every time I brought my vehicles you always find something wrong. I just hope that your Service department is not illegally and knowingly doing that because several people I talked to are under the same assumption. Lord and behold you might get sued.

Donna

14 de may. de 2015

Jeff Busby was very helpful in getting my appointment set up and repairs done as promised. I appreciate the professional manner in which Gunn operates. This is rare in todays service industry.

Jacob

14 de may. de 2015

Had an excellent experience, salesman was VERY helpfull and informative. Would definatly come back for another vehicle and recommend to friends.

Tyshaun

14 de may. de 2015

This is the third car I have purchased from Gunn. It's the first place I go to purchase a car and the only place I go and Shawn Rowland is the only salesman I work with. He knows my taste in cars so there's no time wasted in getting me into the car I like.

John

13 de may. de 2015

Everyone at dealership very kind and knowledgeable as to what we talk about as far as the vehicle we were buying, sale person was outstanding and finance officer had us out the door in record time, we were very empress with the way everything went and would not hesitate to buy from GUNN again or sent someone to your dealership. THANK YOU VERY MUCH

Frank

11 de may. de 2015

The Service department did outstanding however in the past we've had issues with the used cars dealership. I would probably never buy a car from Gunn again but the service department is excellent.

Willie

11 de may. de 2015

We were treated great from the moment we walked in the door. Kyle Falcon was our salesman and he explained everything about our new suv. We were there past closing time and we were not rushed to hurry up and make a decision. We are extremely pleased with our purchase and the GUNN experience. We will be telling everyone we know about GUNN Chevy.

Rudolph

8 de may. de 2015

My check engine light came on my 2015 Corvette. I was quick to get served and they gave me nice loaner immediately. First class service all the way !

Christina

6 de may. de 2015

My experience with Gunn has been the best experience I have ever had anywhere with anything I have ever bought. They go above and beyond for me. There is nothing they have ever not done. I will never buy a car from anyone else or service my vehicle from anyone else. I tell everyone I know to only go to Gunn. They are by far the best!!!

Yeshiva

6 de may. de 2015

Tony kept me informed as to the progression of work being done on my Cruze. I went in for an oil change and they took care of a recall at the same time. Super efficient!

Melody Rose

4 de may. de 2015

My experience at Gunn was extremely pleasant. I had no issues with receiving excellent care in a timely fashion and with the up most respect and honesty.

Charlie

4 de may. de 2015

I initially just came in to look. I live in the area and wanted to see the new dealership. I met Salesman David Delgado. He was friendly, informative and not "pushy". We talked a while. David showed me the truck and now IM buying it. David was very hands on throughout the process and made me feel good about the purchase. I felt like he was there to help me and not sell me something I didn't need. Great experience.

Coleen

4 de may. de 2015

I am pleasantly surprised with the entire "team" that supported my purchase. David Delgado, was a great listener, he knew what I wanted and did the leg work to find me just the right car. You can tell he loves what he does. Richard Barrera made miracles out of my options to afford and be covered with my best interest in mind. I have purchased many new cars before and this was by far the best experience with no stress and a team that sincerely felt like they were fighting for me in my corner. Because of the team, I am the proud new owner of my 2015 Gunn Chevy Camero!

5ccgang2006

4 de may. de 2015

The professionalism and overall knowledge demonstrated to me were beyond my expectations. John's ability to put my mind at ease during an extremely difficult decision/process was nothing short of spectacular. John is an invaluable asset to Gunn Chevrolet and should be given every consideration for advancement in the very near future.

Milton

2 de may. de 2015

it was very good experience from the arrival to leaving. Quick service, consultant was polite and thorough. Shuttle driver was polite, over all good experience

Vagabond

2 de may. de 2015

A tedious experience that sent me to another dealer. They lowball you on your trade in after your car is valued higher on their website by greater than 10%. It the same old smoke and mirrors where the floor salesmen are order takers with no authority. I can't blame the floor sales force. It's layers of authority that prolong the experience. It's a set price dealership which makes it DIFFERENT but not BETTER.

Jacob

30 de abr. de 2015

Service was exceptional, Luis did an outstanding job. I only went to look, not buy, and I left with the vehicle I've always wanted.

Nadine

29 de abr. de 2015

Everyone is always very nice and quick to assist me. I did call in and schedule my service this time and appreciate the quick service.

Timmy

28 de abr. de 2015

The entire staff was great. Each one I met was friendly and had an excellent attitude. They really seemed interested in my problem.

Melvin

27 de abr. de 2015

No problems so far after an electronic knock detector was replaced in the back of the engine that was causing the Traverse to not shift effectively and the engine was lurching.

Bobby

27 de abr. de 2015

I had a scheduled appt for an oil change for 1330, last Friday and the service tech, Brant, was able to get my truck in and out on schedule. Great job by Gunn.

antoinette1978

27 de abr. de 2015

I have bought two cars from Gunn Chevy in the last three years. Both times I was treated with respect and I know the sales man Rick Morland had my best interest at heart. The customer service at Gunn Chevy is excellent!! I have never had a bad experience when dealing with the dealership or its employees!! In short...I love Gunn Chevy and I want to give a special thanks to Rick Morland for being the salesman that he is!!

Alejandro

21 de abr. de 2015

The entire staff was outstanding, but I would like to single out Alex Jordan. He was great right from the start. His thorough knowledge and attentiveness helped make my experience unforgettable.

Mario A.

20 de abr. de 2015

Mario and I wanted to share a recent experience regarding the purchase of our Tahoe and Ernest Gehr; Sales Consultant with Gunn Chevrolet. Cars sell themselves. We knew we were going to purchase a Tahoe and had visited three other dealers. However, when Ernest welcomed us to your facility his enthusiasm, knowledge of the Tahoe and high level of professionalism made all the difference. The time spent with us and attention to detail was instrumental in determining the SUV we eventually purchased. It takes a special company to foster that kind of work ethic in their employees. Thank you for hiring and retaining caring, professional sales consultants. We will not hesitate to send our friends and family to see Ernest when they are ready to purchase a new vehicle. Sincerely, Mario and Diana

Tom

18 de abr. de 2015

I have been a service customer for my four Chevrolets over the past 8 years and am normally pleased with my service experience. I did call the Express Service Supervisor reference my most recent visit. I was concerned about my tires but report showed all at 6 which is fine. I took the vehicle to two tire dealers and both said two tires were a 6 but one was a 3 and another was a 4. I did replace all tires though two weeks still safe. I am disappointed that such an important safety issue was incorrect.

Stefanie

18 de abr. de 2015

Excellent! There wasn't any haggling or being bombarded and called by different salesman, which I experienced checking out other dealerships. Every employee I encountered sales, the page/ushers, finance, cleaning staff were very friendly and courteous. The salesman was very straightforward to the bottomline sales price. The dealership ensured I was satisfied, ensuring that the dents I noted would be repaired prior to me picking up the car. The free rental vehicle offer was also very nice. I would definitely recommend your dealership to my friends and family.

Sergio

18 de abr. de 2015

Well my wife whent to get flat tire fix and she said that the only bad thing about this was that it take them a little more time than what the service guy say it will take I gues what you expect on normal shops but when you have 3 childs its a long time

Randall

13 de abr. de 2015

The whole no haggle process was great. Ron Blankenship took good care of me and I felt as though he was really looking out for my best interest. I would definitely recommend not only Gunn Chevy, but specifically Ron Blankenship and don't forget the finance guy Danny Ramirez!

Amanda

13 de abr. de 2015

I thought that I had an appointment since I requested it on line at 8 am..but when I arrived I wasn't on the appointment list..instead of turning me away they service my vehicle and explain to me how the online system works..I have to wait to received a confirmation of the appointment, which I had not done.

Edward

9 de abr. de 2015

I've been visiting Gunn Chevrolet for sometime now for my 2012 vehicles maintenance and needs. Every time my experience has been excellent and very positive... I'll continue to use Gunn Chevrolet service as my 1st choice for my vehicle.

Jason

8 de abr. de 2015

Rob couser was awesome, I've bought probable 15 cars and he's one of a kind. If every salesman gave personalized service the way Rob does, with a genuine concern for the customer above all else, you'd probably do even more business. Two things I did not like: (1) with each arrival at the dealership, a pack of wolves stationed themselves outside my car, in my direct path and made sure to corner me. Once, a wolf was already locked in and another came over and cut them off. I thought this was very pushy, and would rather as I believe most customers would, have a chance to get out, take in the place and be able to decide if is like to engage a salesperson myself without having them corner me each time. (2) it took until about 930 to see the business manager to sign documents after arriving to finalize at around 615p.

Kenneth

7 de abr. de 2015

I have not purchased a lot of new vehicles in my lifetime but by far this was the greatest and most enjoyable purchase I have ever made. My Sales Consultant Rob Couser is a great asset to your company.

Sandra

6 de abr. de 2015

Shawn Roland was a great salesman and Mikel Dixon was delightful as well. The whole buying experience was perfect. I'd go there again in a heartbeat.

David

5 de abr. de 2015

Mr Salinas was very cordial, helpful, and informative during the entire process. He explained the repair process and gave me an estimated cost that was right on.

Rick

4 de abr. de 2015

Rick Moreland makes buying a vehicle a great experience. Rick is a knowledgeable sales consultant, he explains how everything works and answers all questions, your time is his time, no rushing, no pressure. Just an overall good experience dealing with Gunn Chevrolet.

Jason

3 de abr. de 2015

My service tech's name is Kevin. He always goes above and beyond my expectations when I need help w/ my new 2015 pickup.

Michael

2 de abr. de 2015

Mr. Salinas in the service department was a pro at not only the maintenance side of the house but at customer service. Im a member of a few Veteran's organizations and I have posted on their boards about the excellent service at Gunn Chevy. As a Veteran myself, it always helps to know where respect and courtesy is still in place at a business. Thank you.

Roland

28 de mar. de 2015

I was there for a routine oil change and there was a pretty long line and the service guy did warn me that it might take a little longer that usual and I was okay with that. I joked to him that I had all the time in the world and that after this I was going to wash my vehicle. Well, while waiting for my vehicle to get serviced and after a while time passed, i see my vehicle roll up and it was washed. This totally made my day and this is customer service at its finest! Things like this is what makes me GUNN Chevrolet customer for life. Great Job!!

Cheryl

28 de mar. de 2015

Jose, the service manager went above and beyond to get my vehicle done quickly and affordably. I have bought 6 vehicles from Gunn and would continue to recommend the service and sales to anyone.

Susan

26 de mar. de 2015

Ron Blankenship is awesome. No hard sell and no patronizing approach. He showed me what I wanted to see, was knowledgeable about the products, gave me good insights and advice and made the sale painless. Great experience and a great new car. I will happily do business with Gunn and with Ron again. Thank you.

Jacqueline

24 de mar. de 2015

Love the new location. I follow my saleman, Danny Mireles. He's excellent ! I like the service dept and waiting area.Thank you

Frederick

23 de mar. de 2015

Jeff Busby is the best service manager that I have ever had the pleasure of dealing with at yours or any other dealer.

Heather

20 de mar. de 2015

I was very satisfied by the whole experience. First time car buyer but I will be a customer for life. Found exactly what I was looking for with no haggling needed to get what I wanted

Brian

20 de mar. de 2015

The sales staff was very knowledgeable about the product and service and made it easy to buy from Gunn Chevrolet!

Ronald

19 de mar. de 2015

Sergio Castilla did an excellent job. He was professional, patient and diligent in helping me find the right truck for me. The entire Gunn staff was great as well.

Robert

18 de mar. de 2015

Danny Ramirez and Kane were excellent and professional and very accommodating. This by far, was the best experience I have had in purchasing a vehicle in all life.

Scott

13 de mar. de 2015

I like the one simple price Iam a returning customer now for a lot of years I bought 7 new trucks and 2 used truck from them over the years

Christian

12 de mar. de 2015

the facility is very nice and clean, it took an hour to change the oil. if that was 15 min faster it would have been a little better.

George

12 de mar. de 2015

Jose Salinas just awesome. Thank you to all the staff also. I have been a customer for almost twenty years.

Gabriel

8 de mar. de 2015

Emanuel camerrero was very professional and efficient in providing me with what I was looking for in a truck. My first time purchasing a vehicle couldn't have gone any smoother, I would definitely recommend this dealership and "Manny" to friends and family.

Will

7 de mar. de 2015

Once again I was treated with the greatest service in the world by the greatest service personnel in the business. Everything was attended to as expected and as necessary. The service was magnificent.

Linda

6 de mar. de 2015

I always go to service rep Brant. He always calls me by my first name, no matter how long it had been since he last saw me. He also sold me my Equinox.

Joseph

5 de mar. de 2015

Prompt, thorough and courteous. Very friendly people that didn't try to sell me parts or services I didn't need. Thank you for a surprisingly pleasant visit.

Walter

4 de mar. de 2015

Upon arrival in the "express service" line I explained to service technician that I needed oil change/tire rotation but due to a family emergency I needed to depart town within one to two hours. He took a look and said they could get me out in about 45 minutes. That is exactly what happened, I received my vehicle back in a little less than 45 minutes. Timely/great service whick I greatly appreciated. Thanks very much - Long time customer Walt Banks

Alicia

4 de mar. de 2015

I bought my 2011 Rav 4 from this company in May of 2014 I was under the impression that everything was fine on my car when I bought it I expected it to be fully inspected and did not expect the issues I am dealing with sooo soon . I bought the extended warrenty and everything that I needed to insure that something like this did not happen ..I took my car in to the dealership on Friday feb 28 2015 so they could tell me why I had a hard start and that my brakes were grinding I paid 59.95 for them to inspect my car they told me my brakes were grinding because I had a rating of 2 on the pads ,,,did they sell the car with bad brakes to begin or what? I could not have used the brakes that much to have them so worn down I have not taken it out of town or driven it that much just to and from work and the person inspecting it told me that it probley needed an oil change when I asked if he checked he said he didn't need to look that's why those lights usually come on ,so again tell me why I paid 59,95 I am very disappointed in this company !!! I bought my car here because my mother bought her car there . I will not recommend it to my sons or their family's I will tell everyone that I know including my Facebook family not to buy from gunn I wasted my money on an inspection and now need new brakes and Roters only 10 months after buying my vehicle! My name is Mary Alicia Martin and my email is alicia6221 at yahoo ,com

Everett

28 de feb. de 2015

The express service saw for simple fog light even though the regular service refused to even look at the until monday, but it was the service department that recommended that the express section take a look. I know that that section normally does not take on repairs and that was a nice change in customer service.

Melvin

28 de feb. de 2015

Kyle Falcon was super professional and helped in every way through the process of purchasing process of our new Traverse. He was extremely knowledgeable on the features of the Traverse and went over all features clearly.

Glenda

27 de feb. de 2015

Jose Salinas was great He took time to explain every thing to me and keep me informed. The whole service department was very friendly

Matthew

24 de feb. de 2015

Really enjoyed my salesperson, Ron Blankenship. I like the "One Simple Price" (I hate to haggle). Very helpful and friendly service in a gorgeous showroom. Everyone was extremely helpful and friendly.

Frank

23 de feb. de 2015

Everyone involved in the process are great at the jobs, Roger, Rick and even the manager Tommy made the experience the best ever. Thanks! FZ

Donald

18 de feb. de 2015

Everything from the facilities to the service technicians was outstanding. The cost was a little high, but I know it was done right the first time with quality GM components.

Richard

18 de feb. de 2015

It was a lot better than the last time,I was happy.I am going to have some warranty work done on 2/25.I am really hopping Gunn does what they promised on the truck when I bought the it about the warranty.

Rafael

18 de feb. de 2015

Jeff Busby has handled my service problems twice.My recent problem was more urgent,as I needed my vehicle in good working order since I live in a rural area.I had many medical appointments in the next few days and needed reliable transportation.I was told up front that it would take a few days to get to my vehicle as there were a large volume repairs ahead of me.Jeff,had handled my problem before,so I asked to speak to him.I explained my predicament,and he got me taken care of.I got a loner so I could get to my medical commitments,without concern of transportation problems.Gunn Chevrolet has become my only choice for new vehicle purchasing and service,and people like Jeff are the reason.Thanks Jeff Busby for the considerate and professional job you do.

Mary

18 de feb. de 2015

Alex is a very good asset to the company. He always make it a point to communicate with me with on the progress of my vehicle while it is being serviced.

Anthony

17 de feb. de 2015

Jeff was very responsive and willing to go the extra mile to ensure the pertinent service was performed in a timely manner. He took time explain what was required after having shown patience is listening to my concern.

Albert

17 de feb. de 2015

The time it took to do the work was fast. I thought the prices were a bit too high almost $900.00 for a water pump, 3rd on 1 on my truck, and a front end alignment.

Tad

17 de feb. de 2015

All the employees I came in contact with on this visit were very friendly, and professional. The wait time was shorter than expected for a Saturday morning quick service stop. Thank you for your continued great service!! I've been a Gunn customer for 15+ years and plan to continue visiting this Gunn dealership for my vehicle needs.

Veronica

16 de feb. de 2015

Quick appointment, good service, helpful staff, nice nearly new facility, good location, easy to get to and easy to get in and out of the facility.

Sam

11 de feb. de 2015

We have always gone back to Gunn Chevrolet and have always had a great experience! Our sales person, Sergio Castillas has been such a great help with our purchases. He listens to your every need and never leaves your side - he stays with you to the very end! Bob Thorne was very friendly and helpful. When it was time to speak to the finance dept. Danny was friendly and he explained everything to us and he made sure that we were happy with our new purchase. Everyone here at Gunn Chevrolet made sure we were well taken care of! We will continue to come back and continue to refer our family and friends to Gunn Chevrolet. -Samuel and Virginia Sauceda

Jazmin

10 de feb. de 2015

Fred Sanchez was great! He listened to what I wanted and didn't try to change my mind like most dealerships do. He made it as easiest as it could possibly get. He even had the exact vehicle that I wanted parked up front for me. He paid attention very well to what I wanted that there was no need for me to even look at another vehicle. Great experience.

John

8 de feb. de 2015

My sales consultant Cristian Figueroa did an excellent job in handling my request. Took his time in explaining the process of ordering my Corvette. Am looking forward to having Gunn take care of my GM vehicles.

Earl

7 de feb. de 2015

This is the third new vehicle I have purchased at Gunn and the service was outstanding! Our sales person was available, informative, and very professional. He answered every question and made our experience enjoyable! Good job Ernest!

George

6 de feb. de 2015

At closing I realized that the price quoted to me days before was not the same as what was on the paperwork. It was realized that a GM promotion had expired in those few days, but Bobby Smith, the salesman and Michael , the finance officer, ultimately made it good. I appreciated them making it right.

Julian

5 de feb. de 2015

Jose went above and beyond to explain what was wrong with my truck and how it was going to get fixed. great job!

Shaun

28 de ene. de 2015

On January 23, 2015 I ventured to Gunn Chevrolet to see about purchasing a new vehicle and was introduced to salesman Mr. Bobby Smith. My business dealing with Bobby was a very pleasant and highly enjoyable experience. I found Bobby to be very congenial and professional. He astutely explained to me all my options based on our conversation of what I was looking for and remained vigilant in staying within the price range I was comfortable with spending on a new vehicle. He also expertly answered all the questions I brought to the table to my utmost satisfaction. I would highly recommend Bobby to family and friends who were in the market to buy a new Chevy. I could not be happier with my experience of once again buying a new car from Gunn Chevy! KUDOS to the whole Gunn Chevrolet Team! Thanks so much for making the process so easy and stress free! I look forward to the many miles ahead and also the many years of enjoyment I will derive from driving my Gunn Chevy Equinox! Thanks Gunn!

Andrea

24 de ene. de 2015

Jen the service lady was able to get me in and out within an hour, or even under an hour. When I first pulled up for my routine maitence, a guy from the service greeted me with a list full of name and couldn't believe that I had an appointment for that day. Especially when I told him that I just called about an hr ago to make the appointmdnt. He seemed upset that Jen made an appointent for me, and told me that they are back up. He then walked me in asking Jen if she made my appointment. Jen smiled said yes and assisted me with everything else. Jen was amazing and very grateful she works there. She has great customer skills.

Bill

23 de ene. de 2015

took my corvette in for a recall appointment was greeted by name in the drive by Kevin Caldwell. treated well and recall was completed. the waiting area is first class

Kevin

22 de ene. de 2015

Everyone there is very knowledgable, very helpful, and I have always had outstanding service from anyone there that I've dealt with.

Cynthia

18 de ene. de 2015

Mr Kevin Caldwell was GREAT he kept me informed about my car. He's very knowledgeable about what needed to be done and he explained it to me so I could understand. If the rest of your staff is as professional as Kevin you have a win win team. When I come again and I will Kevin is the man I want to deal, also the young lady that helped me with the rental car she was GREAT as well. I take customer service very serious. Again thanks.

Laura

17 de ene. de 2015

I made an appointment online and received a message that I would be called to confirm. I never received that call and had I not followed up myself I would have shown up at the dealership and potentially waited unnecessarily.

Robert

17 de ene. de 2015

Service was quick. Ms. Jen Wilson was helpful w/setting up my appointment & looking up tires I wanted to purchase to see if they were in stock.

Rosa

16 de ene. de 2015

The Rep. Explained what was done. I like the waiting area--very clean & love that you provide free drinks. Didn't have a very long wait.

Emily

14 de ene. de 2015

Mr Thompson and Mr Mooreland made the entire process completely enjoyable. I would highly recommend them at Gunn Chevrolet. On my first new car purchase, it was so simple.

Jim

12 de ene. de 2015

Needed cooling system checked and thought I heard a front end noise. Upon arrival, Tony took great care of everything.I was out in just over an hour.

Jan

12 de ene. de 2015

Getting my Tahoe repaired (climate control issues) was painless and prompt. The service rep called me with the dignostics of the problem and confirmed my approval to effect the repairs. Great experience.

John

11 de ene. de 2015

Jeff Busby, Gunn Chevy Service Rep, was very professional and alerted me that Gunn Chevy was low on loaner vehicles the day before my 2015 2500 HD was scheduled for warranty service to replace a split pinion seal on the rear differential. He called later the day of the scheduled service to let me know he had a loaner truck for me. Jeff's thoughtful actions saved me a lot of time and trouble. My 2500 HD was ready as promised a couple of days later and I was very satisfied with both the repair and the loaner vehicle. My compliments to Jeff and the Gunn Service dept for treating me and my vehicle so well!

Lisa

9 de ene. de 2015

I choose gunn to service my car because the staff is always so nice and they always made me fill like a value costumer. in this world there is so many places you can have your oil change. there is a place so close to my home but I drive that extra miles. So Yes I choose Gunn for all my service. Thank you from Me!

James

8 de ene. de 2015

We worked with Cristian Figueroa and he demonstrated the patience of a saint. It took us months looking at different vehicles before we decided on a suburban LTZ. He hunted one down for us. Although we were very picky, he remained professional, kind and caring. He surely is an asset for GUNN. We appreciated his effort to find us OUR Vehicle.

biotech007

24 de dic. de 2014

I had three salesman helping me now that is service!!

Charles

19 de dic. de 2014

The entire team seemed professional and the process was smooth. It was a bit slow however it all worked out.

Alma

19 de dic. de 2014

I had a wonderful experience yesterday. Mr Anthony Alvarez was very helpful and kept me informed of the service that was being provided.

Donald

18 de dic. de 2014

We were very pleased with everything. Our salesman Cristian Figueroa was very nice, and so helpful. Will certainly recommend you to friends. I also just filled this survey out, and it did not go to page 2 or 3. Sherry & Don Dahl

Felix

18 de dic. de 2014

Chris Baker was awesome, and the finance guy was great, he got us the best deal possible and even redid the paperwork when a better interest rate came in. Thanks for everything!

Martin

17 de dic. de 2014

Excellent service. Special thanks to Jose Salinas and Ben (the mechanic) who personally accompanied me on a road test to better understand my concerns.

JP38

16 de dic. de 2014

Alex Jordan was very professional and very helpful in finding my new vehicle. This was a very good buying experience!

Richard

15 de dic. de 2014

The experience at the dealership was fantastic. I was greeted by my salesman, Robert, and he was very organized from the start. We took my truck out for a test drive, came back to the dealership and started the paperwork process. I was in and out of the dealership in less than 2 hours. I coordinated alot of the purchase the day before from my residence 200 miles away. The only hiccup was the Internet. When I went to fill out the financial application on the Gunn website, my information was not transferred to the dealer's website and showed up blank.

Daniel

12 de dic. de 2014

I have rated my experience as excellent due to mainly our Sales representative, Mr. Fred Sanchez.. He is knowledgeable of the sales process and vehicles. He along with the other team members i.e. appraiser and financial manager are committed to customer satisfaction and dedicated to Gunn Dealership's overall mission. I am very satisfied with the vehicle and the experience. This is my second purchase at Gunn and with Mr. Fred Sanchez, Sales Consultant. I strongly recommend Gunn and Mr. Sanchez to all my friends.

Tyshaun

9 de dic. de 2014

Brandon Jones (Service Manager) always makes me feel like I have my own personal auto care specialist. Everything I bring my car in for is addressed. Brandon knows the auto care business. There's never been a question I've asked he can't answer and if he can't, he finds out the answer. Employees like Brandon and the certified auto mechanics at Gunn are why I never, ever take my car anywhere else for service.

Brian

9 de dic. de 2014

We just started looking yesterday morning, and left last night with the new vehicle that we wanted in our price range.

Lowayne

8 de dic. de 2014

APPOINTMENT WAS AT 10:30A.M. AND HAD OILCHANGE AND TIRE ROTATION.I was directed to the lobby to wait which had refreshments which was wonderful! I was out by 1135! That was excellent service! Thank You!!

Justin

6 de dic. de 2014

Brought my truck in for recall work. Brandon was very informative throughout the whole process, and kept me inform throughout every step. Amazing job

Bryan

4 de dic. de 2014

Jeff Riley is a superstar. He made the entire experience comfortable from explaining the vehicle's capabilities thru delivering the product when the paperwork was complete.

Joyce

30 de nov. de 2014

Went in for an oil change and tire rotation - 1st one since purchase. I waited over 1 1/2 hours and finally had to go back out to check on status! Turns out that my Tahoe had 2 recalls (already!!!!) and they were working on one of them. I would have appreciated it if someone had come to advise me - I was late for an appointment due to this. Just keep us informed - okay? The service manager was very nice and explained everything to me after I checked with him outside. But please keep us advised. Thank you.

Donald

28 de nov. de 2014

It was just a routine oil change and normal point check as well as inflating the tires to the correct pressure. I have had considerable problems keeping the tires inflated. I have to refill one or more tires several times periodicallly. I've never had so much problems with tires before. Also, the car is the roughest riding car I've ever had, I feel every crack n the road (poor shocks?)

Melissa

24 de nov. de 2014

After a bad experience at another local Chevrolet dealership, we did not know what to expect from Gunn. After meeting with Jeff Riley, we knew that we were headed for a great car buying experience. Jeff was straight forward with us and gave 100% to our needs and concerns.

Joann

23 de nov. de 2014

Jose Salinas was very helpful with the questions I had for him. He kept me aware of what the mechanics were doing and at the end I got my car at the time and date he told me. KUDOS to Jose.

Miguel

21 de nov. de 2014

Had an issue with my truck and a recall. Service did not know at the time how long it would take so they gave me a loaner vehicle to drive back to work. I picked up my truck the next morning with the issue fixed.

Timmy

20 de nov. de 2014

Jeff the service guy that took care of this was great!! He must have asked 6 times if everything was to my satisfaction. He made it the process seamless. Thank you, Tim Fairbanks

Daniel

20 de nov. de 2014

Don't judge a book by its cover, all customers deserve the same treatment. Young or life experienced shouldn't make a difference in customer service.

Brant

18 de nov. de 2014

I brought my car in because I needed a state inspection and I had an open recall on my coolant system. During the recall the technician found I was actually leaking coolant and that I was still under my factory warranty. They replaced all the faulty parts and I didn't get charged a dime! It's this kind of attention to detail that keeps me coming back to Gunn Chevrolet service dept. Thanks!

Kristine

18 de nov. de 2014

Worked with Ron Blankenship - He was very kind, helpful and extremely professional. He made sure my paperwork was processed quickly and the entire process was easy.

Michael

14 de nov. de 2014

We had been shopping for a gently used vehicle for several weeks. We finally saw one at Gunn that we felt was a solid possibility. I completed the credit score estimate online that night, and was contacted by internet sales rep Fred Sanchez the next morning, and test drove the vehicle that evening. We decided to sleep on it and went back the following day. While we waited for Mr. Sanchez, we browsed around the used vehicle area again and found a car we hadn't noticed before and wanted to test drive it too. Mr. Sanchez came out to greet us and explained he already had several customers and introduced us to his associate Daniel Evans, who then helped us through the rest of our visit. We drove the car and the Equinox we'd driven the night before and decided on the Equinox. After we completed the paperwork to begin our purchase, Mr. Evans came back and informed us that with the discounts being offered by Chevrolet, we could actually buy a brand new Equinox for the same price as the used!!! We chose the unit we liked, finished our application and the next day we drove out in our brand new Chevrolet Equinox!!!Both Mr. Sanchez and Mr. Evans were a complete pleasure to work with and went out of their way to meet all of our wishes, and made our entire experience a very pleasant and easy one. Thanks to you both.Will definitely remember Gunn Chevrolet, Daniel and Fred when we're ready for our next vehicle.

Edgar

11 de nov. de 2014

My salesman and finance men were friendly and made every effort to make this the most satisfying car buying experience I have had. Every single person I came in contact with at Gunn was courteous and professional!

Ronnie

8 de nov. de 2014

Kevin was very good at keeping me informed about my truckand what they where doing. The service was quick and done very well. Thank you...

Robert

7 de nov. de 2014

I was in for routine maintenance. I used the express line and was pleasantly surprised at how fast the requested service was performed. Thanks

Ladonna

6 de nov. de 2014

Rick Moreland goes above and beyond to take care of his customers and ensure they are happy with their choices. Great Asset!

Heather

30 de oct. de 2014

Gunn Chevrolet has excellent customer service. I dealt with Kevin in service. I had a problem with my sunroof. He offered to call the extended warranty company for me and took care of everything. As usual everyone is very friendly and willing to help.

Robert

30 de oct. de 2014

Very pleased with the service and support I received! The ignition key recall turned out to be different than I expected though. Kevin Caldwell gave me time to return home to get my wife's car key for fixing too, as I had not brought that one with me. I had thought the "fix" would be made to the ignition system on the steering column. I will make note of one thing since the service...the car horn sounded an alarm 3 different times after I had the service performed - on the same day! Not sure why? That had only happened one time in the previous 3+ years of ownership. I am curious as to why that happened.

Frank

30 de oct. de 2014

My wife and I were treated with extreme courtesy. The repair service was completed expeditiously, even before I finished my second cup of coffee. The donuts were good, too!

Suzanne

29 de oct. de 2014

Roger and Ron were both extremely helpful. I felt every comfortable with the whole buying experience. Thank you for making it painless!

James

28 de oct. de 2014

Had a wonderful experience with Mike Baird as my salesperson. VERY Professional, listened to me and understood what I wanted when I bought my Camaro SS. I will definitely recommend Mike to anyone looking for a great Gunn experience. Thanks!!!

Alistair

28 de oct. de 2014

It was a good experience. There was a delay in delivery of my vehicle due to the fact that Chevrolet did not have 20 inch regular aluminum rims.

William

28 de oct. de 2014

Our scheduled appointment went as planned, the work was completed in a more than timely manor, we received excellent customer service from our representative

John

27 de oct. de 2014

Everyone has been very friendly. David Delgado has been especially helpful in explaining things and answering any questions we have. He has been very good at making us feel comfortable with the whole car buying process. I would highly recommend Gunn Chevrolet to anyone looking for a comfortable car buying experience.

Richard

25 de oct. de 2014

Professional, transparent, friendly, and very customer based.Fred Sanchez is a quality chap...honest, personable, and competent...the consummate professional salesman.Richard Barrera..very impressive facilitator of the auto purchase process...efficient, thorough, and good natured.

Donna

24 de oct. de 2014

This work was done quickly and efficiently; however, based on my previous experience of unneeded work, wrong diagnosis, and poor service I cannot recommend your service department at this time.

Fernando

24 de oct. de 2014

Service personnel are outstanding. They made you feel is if your vehicle concerns are theirs as well. Very ProfessionalThank You Again

Paogoui

23 de oct. de 2014

I trust your service because of the maintenance record you are keeping; so hopefully all services done were indeed needed instead of you wanting to make money out of faithful us customers.

Lajuana

20 de oct. de 2014

Although I arrived early for my schedule service, I was accommodated and was in and out within 45 minutes for regular maintenance (oil change, fluids check, tire rotation, etc.)As I am 70+ miles from the dealership, I appreciate the prompt service.

Martha

20 de oct. de 2014

Had a recall taken care of. Everything was done on time and we were contacted when the car was ready.Thanks,

Mike

20 de oct. de 2014

Very pleasant buying experience, great group of folks at Gunn.

Alvaro

18 de oct. de 2014

Very good experience and no pressure. Many thanks to Mr. Jeff Riley and Mr. Daniel Evans for taking the time to show me the cars.

Celso

17 de oct. de 2014

After dealing with vara Chevrolet in the passed, gunn has shown me how true customer service is. Love dealing with them and glad I made my purchase with the,

Doreen

17 de oct. de 2014

Phil Hinds is the mechanic that has been taking care of my cars for seven plus years and does an excellent job in keeping me informed on the repairs and completing them in a timely manner. He does a great job !

Sergio

17 de oct. de 2014

Dylan Kirk was a great salesman. He did everything he could to get me a great deal and even went beyond to get my truck exactly how I wanted it. Richard in finance also was a great help. Thanks guys!!

Nancy

16 de oct. de 2014

it was very pleasant and the sales man Jeff Riley was excellent and even bad things that took place he did his best to get them all cleared up witch he did

Janet

16 de oct. de 2014

My work was done in the amount of time I was told it would take. The waiting room was clean and comfortable. Everyone I interacted with was friendly and attentive.

James

14 de oct. de 2014

Mr. Perez and Mr Sanchez were very helpful in my purchase of a chevy 2500 hd truck.. Very friendly and respectful

kim.pilat

13 de oct. de 2014

I filled out the "Make My Deal" button on the Gunn website, and Bobby contacted me right away. We were able to get pretty much everything done over the phone or through email, which was EXTREMELY helpful given my crazy schedule. My husband and I went to sign the paper work, and pick up my new Cruze, and it was so fast and easy. Bobby and the finance team really went above and beyond to make my deal, and make sure I was taken care of. I will definitely be sending all of my friends to Bobby, and when it's time for me to buy again, I will be coming back. Thank you again for the wonderful experience!

Jesus

8 de oct. de 2014

I was very pleased with the service and experience at your dealership. I would definitely recommend gunn to anyone interested in buying a new vehicle, I appreciate everything that was done to make me feel comfortable and not rushed or pushed by any salesperson at any point

Lisa

8 de oct. de 2014

Alex was a friendly, helpful salesman. Everything we had questions about he was able to answer or get the answer. We did not feel rushed or pushed into a decision. Will definitely visit Alex again for future purchases. Thanks!

Ralph

6 de oct. de 2014

On the way to the dealership my problem had disappeared, but I continued on to the dealership and said it had disappeared but just to be sure the service guy had my problem checked our anyway. That shows your dealership really cares. Thanks a lot. I've always came to your dealership since I've had my 1999 Tahoe and always will continue to do so.

Lois

6 de oct. de 2014

we took our 2008 Chev Impala in for oil change & lube//they also verified proper air pressure in all tires resulting in finding a nail in our right front tire-this above & beyond service expectation may have kept us from being stranded on the side of the road somewhere-THANK YOU!!

John

4 de oct. de 2014

Y'all are great. I've had some really terr.ible experiences at other dealerships, but not Gunn Chevy. Thanks.I do have a concern about the repair though. I had to have a new radio installed, and the molding around it is not flush anymore. I can't get it to seat in the right place, so i may have to bring it back in to get it seated right. It's fixed not and works, but being seated right is really annoying.

Kimberly

4 de oct. de 2014

Bobby was extremely helpful, and did a great job finding me the perfect car and the perfect deal! The finance department was amazing too! Thank you again for everything!

Patricia

3 de oct. de 2014

I took my car to Gunn in April. There was a recall on the 2008 Cobalt and the service rep I was working with said the parts were on order. I checked back several times. In the meantime he left Gunn. No one ever called me to tell me the parts were in so my car had to break down on the road .before the car was fixed. I feel someone from Gunn should have followed up with me when the recall parts were available. I had to pay for my tow to Gunn because the 1-800-GM Cares line was non-stop busy.

Lillian

1 de oct. de 2014

I had exprected it to take about 1 hour, but it ended up taking 2 1/2 hours. But they did do more than i expected or had planned for. They did a great job, i will just have to rent a vehicle for the day, just to make sure i would not be late for work.

John

26 de sep. de 2014

I was at dealership 15 minutes before 7am and waiting for gate to open up at entrance off of IH 35. They opened gate off of side road first and approx. 5-7 minutes later opened gate off of IH35, which put me behind several vehicles since they always open other gate first. I would suggest you place signs at entrances so new customers know which gate to wait at for service if arriving early.Thanks,

Heather

18 de sep. de 2014

I bought my very first car from Gunn Chevrolet. After shopping around at several dealerships Gunn by far was the nicest to talk to. When I didn't understand something they took the time to explain it me. I never felt rushed or pressured. It really was a great experience.

Robert

16 de sep. de 2014

I had a very pleasant experience at your dealership . The friendly staff and highly motivated salesman did a very good job at assuring me that i was making a good choice of purchasing my new truck at Gunn Chevrolet .

Selynda

15 de sep. de 2014

My sales associate was very helpful and explained the one price option with no haggling. It was a great experience and I am very satisfied with my experience overall.

Susan

13 de sep. de 2014

My car needed the oil changed. While we were there the service mechanic came in and said that it needed a state inspection also. So they took care of that but it needed new wipers. They asked and put new wipers on. Also there was a recall for something to do with the coolant. We were not aware of the recall. So THANK YOU to the service department for doing their job.

Richard

12 de sep. de 2014

The service department manager was very professional and explained everything to me. The customer lounge is also clean and comfortable. I was pleased with the service that Gunn Chevrolet gave me.

David

9 de sep. de 2014

I wish the dealership would wash the exterior of the vehicle after a service call, Gunn seems to be one of the few that does not do this

Bobby

9 de sep. de 2014

I had a very good experience at Gunn Chevrolet and with my sales person, Mike Baird. He wasn't pushy like your typical car salesman. He gave me the facts about the vehicle that I was interested in and showed me several different options and vehicles. He was very patient and helpful and did everything he could to make me a happy customer. The facility was very nice as well. Great tea and coffee!! Thanks Gunn!

Fred

8 de sep. de 2014

All your staff is so friendly and willing to go out of there way to help in any way they can. Great job guys

Roberto

5 de sep. de 2014

Did a great job coordinating between insurance company and me concerning a repair that was needed due to an accident I had.

p45ammo

4 de sep. de 2014

I called to make an appointment for an oil change. I was told just show up for rapid service. I showed up at 9:30 and at 10:04 had not been checked in. This is rapid and when asked for help was told the person was on break. Once I got the 2014 Corvette in for the oil change I went inside and looked at new cars. The receptionist noticed no one was assisting me and paged for a sales associate. Again no one came and it is after 10:10. The "Rapid Service" was finished at 11:43. I then asked if the broken part I asked to be replaced had been accomplished? You know it was never written down and so back to the shop to put the new part on. AT this point I went inside and asked for the general manager as so far this service leaves a lot to be desired. John a sales manager came out and visited with me. As he never asked my name I knew I was being blown off. He said we don't open until 9 AM and then have a sales meeting until 9:30. I pointed out that 10:10 is well after 9:30. He wasn't impressed and basically told me to have a nice day and let me get back to work. So if poor service and long waits are what youre looking for this is your place as even one of the sale people told me management knew of these problems and are doing nothing to fix them. Good Luck and happy motoring. As you can see I offered the dealer an opportunity to fix this and they declined!

Miguel

30 de ago. de 2014

Lazaro Vasquez was a pleasure to do business with. Never had an experience were we didn't feel pressured to buy as well he listened to everything we wanted and came through .

Ansel

30 de ago. de 2014

Cindy Valle is key to the success of cotumer service department. She was very helpful and never promised something she couldn't deliver. She provider a loaner vehicle for me and my family. She went above and beyond to answer any questions I had and to satisfy my concerns and resolve the few problems I had.

Bernice

30 de ago. de 2014

Our salesman Robert C. (Gunn Chevy in Selma) was really great. He showed us just what we were looking for and went out of his way to make sure we were happy. I am so glad to be in my new Camaro....vroom, vroom, vroom! Big thanks to Gunn.

Michael

29 de ago. de 2014

The problem with our AC was quickly identified however it took over a week before the service tech was given the vehicle to repair. We were told our problem kept getting pushed to the side. That bothers me significantly. What about the next time I have a warranty problem? Was the vehicle being pushed aside because it was a warranty issue? Makes one wonder.

Arturo

24 de ago. de 2014

My son and I came to gunn to look for a car. We we're createWe were great by Daniel. We told him what we were looking for in regards to payment. Next thing we had bought the car. It was an easy and stress free experience.

Will

21 de ago. de 2014

As usual I was treated with the greatest courtesy in the world and fully taken care of. Thank you very much.

Jennifer

20 de ago. de 2014

I called the dealership to inquire about a Stingray. Daniel Evans answered my questions over the phone, telling me that the specific car I wanted was still available. My husband and I headed down there and there it was. It was my dream car! And I could not be happier with my visit there. Daniel was knowledgeable about the car, the process and he answered any questions I had. He sat with me and explained all the buttons in the car, and trust me there were plenty of those. He was very nice and I have absolutely no complaints. The finance person was also very good. I was already so excited to be getting my beautiful car but the day was made even better by all the wonderful employees that I met. I will buy my next car there, even though I actually live in Austin. It was worth the drive. Thanks so much!!!

George

19 de ago. de 2014

Gunn is prompt when we bring car in to be serviced. The staff is friendly and the customer service is a 10.

Seth

18 de ago. de 2014

What a great experience i had purchasing my new traverse. Chris was an excellent salesperson and very professional. Thank you again everyone for making my car buying experience unforgettable and i will never buy a vehicle from anyone else except GUNN...

Angelika

13 de ago. de 2014

We had Chris Schreiner as our sales person and he was an absolute pleasure. This was the best car buying experience we have ever had. He was very helpful and informative about all the vehicles we looked at. There was never a time he didn't have the answer to a question. He was always eager to help and never seemed bothered by our indecisiveness. Gunn should feel very blessed to have such a friendly, enthusiastic, and knowledgeable employee!

Bob

7 de ago. de 2014

We came in for an oil change & lube. The service writer greeted us in a friendly manner took all the info and invited us to have some refreshments. Your waiting room is a pleasant place to wait for service. Everyone we spoke to was great.

Kevin

6 de ago. de 2014

My experience was a very personal one. I'm proud to say that my salesman, Alex Jordan, provided a stellar experience for me and my family. He was very respectful and had my full confidence. My finance manager Kinneth Dudley was also extremely hardworking. My experience was a great one and out was truly shaped by these employees. I would recommend anyone to these persons. Thank you for a wonderful experience.

Duriel

4 de ago. de 2014

I had a great experience with your dealership. My sales associate, Shawn Roland greeted me in the lot and assisted me with a high level of professionalism and candor. His honest and upfront delivery was just what I needed to assist me in making a decision on vehicle selection. Shawn made me feel comfortable in my selection and also as a welcome member of the Gunn Family.

Will

2 de ago. de 2014

The Service associates are the best that I have ever seen, they make sure that I am well taken care of each and every time I come in for service. I am greeted with a smile and treated like a customer should be. Thank you so very much for prompt and courteous service.......!

Steven

1 de ago. de 2014

Routine oil change and State inspection.As always, the tire monitors were not synced to the correct tires. The syncing is part of the service which I pay for so I am not happy about that and feel a little taken.

Robert

29 de jul. de 2014

Once we found the location, it seemed very nice. Some degree of difficulty in finding a parking spot - I was picking up my wife who was dropping off her car for service.

Karl

29 de jul. de 2014

I understand Safety Recallstook 2 months to get a part???that is ridiculesAlex service manager was very nice, polite and very helpful during this whole process

Jeffery

29 de jul. de 2014

My experience was a satisfying one.Sales people were friendly and knowledgable. Helped me find exactly what I was looking for and didn't pressure me into buying something I didn't want. Financing department did an excellent job in helping me to be able to get what I needed. If and when I decide to get another car I will go to gunn chevy first.

Patricia

28 de jul. de 2014

As always the service department staff is always professional and kind. They always answer my questions. The lady that works check-in at the service desk is very kind. I don't know her name. Great job Gunn

Leonardo

28 de jul. de 2014

I know this does not pertain to this visit but we had front rotors and pads completely replaced and after that the low air tire started coming on. I had asked the agent at your dealership to please check on this to which he said that sensors go bad and need replacing. I am not a believer of coincedence therefore I belive a check of sensor would be in line. We just got an oil and tire rotation done and since tire is now at rear of drivers side thus the sensor light followed with rotation.

William

27 de jul. de 2014

Kane Gutierrez was very helpful in finding the vehicle I was wanting and handled the entire process in a very professional manner. I have purchased vehicles from the Gunn family in the past and always enjoy the ease of purchase at your dealerships.

Guenther

24 de jul. de 2014

Enjoyed the new customer waiting area, comfortable and relaxing. Also to computer appointment system and quick attention by the service advisor. Good experience all around.

Robert

23 de jul. de 2014

As always, this was a pleasant experience. I feel no pressure and I'm confident in the job they perform. You are never just a number.

Paogoui

22 de jul. de 2014

I always trusted to bring my vehicle to Gunn Chevrolet for services even though several times it took longer but I feel confident coming there. I also like the coupons sent in the mail because it helps.

David

18 de jul. de 2014

The service team had a tough time experiencing the same issue I had with my truck. One of the service managers took the time to ride in the truck with me at which point the issue was replicated. The team at Gunn did a great job of researching the issue and communicating the root cause and it's implications. The team there is a real pleasure to work with.

Luis

18 de jul. de 2014

A few years ago I had a couple of bad experiences with the service dept. Instead of taking it to a superivisor I let my husband handle it and I told him I would never purchase a vehicle or take my vehicle to Gunn. Well it was time to buy a vehicle again and my husband talked me into going to Gunn to give it another try. Well I am so thankful that I did. The people are so helpful and pleasant. Especially when I had to deal with the service dept. I am very comfortable dealing with everyone there at Gunn. I am treated almost you can say like family. Thank you so very much

Harold

18 de jul. de 2014

Very good customer service staff. Explained in detail all inspections and maintenance done on my vehicle. Nice, clean, spacious waiting area.

Jessica

13 de jul. de 2014

I truly enjoyed my experience purchasing a vehicle at Gunn Chevy. You made the experience stress free without all the haggling. Alex took really good care of us and I will definitely be back the next time I decide to purchase a vehicle.

Tanya

10 de jul. de 2014

Ben was amazing and truly earned my business. He treated me as though I was family and all of my concerns were addressed. He took the time out to help me and not rush me. He did not push me to the side or juggle me and other customers. Every question I asked and all of my needs were fulfilled. Ben is an assets to your business and hopefully he gets recognized for all of his efforts. If he would not have been there I probably would not have purchased a vehicle from your lot. Again thank you Ben for making my shopping experience such an awesome one. Also the sales manager was amazing as well. I don't remember his name but he was awesome.

Nancy

10 de jul. de 2014

Service Rep was courteous, knowledgeable and efficient, made the whole process relatively painless. Work was done in a timely fashion with no unnecessary delays.

Jerry

9 de jul. de 2014

I have now purchased 5 vehicles from Gunn Chevrolet and send all of my friends and family there. I have always been impressed with their customer service and attention to my needs during the purchasing process. I feel like I have always been given a fair value for my trade-ins as well as a fair price on the new vehicle. Gunn Chevy's service department is also top notch when it comes to customer service and repairs. The staff at Gunn Chevrolet should be commended!

Belinda

8 de jul. de 2014

Mr. Dylan Kirk was an outstanding gentlemen and very pleasant and helpful. He went out of his way to answer our questions and was up most amiable.

Rexford

7 de jul. de 2014

Our experience was good as always. We have purchased several cars from Gunn and Sergio is the reason we keep coming back. Also something of importance to note. This was the first time we got into and out of F&I on a timely manner. Thanks!!!

Pliny

3 de jul. de 2014

Alfonso was great to work with in service, but had the car for 5 days for minor items. Felt the brake job was very expensive and even though you changed the oil, service didn't reset the oil %.

Willie

2 de jul. de 2014

Very satisfied in every aspect of the buying transaction. Everything was very professional from start to completion. Highly recommend to everyone.

Denise

1 de jul. de 2014

Everyone was very nice . I really liked Brant Newman . He was very friendly and kept me informed of what was going on with my car. He explained everything to me about what was wrong with my car . I got my car back the same day. Was very happy about that . I will be back again . Brant did a great job !

Leonard

30 de jun. de 2014

Robert Ervin was our sales person. He explained every part of the truck we bought on how it works, and did it twice. I wouldbuy another vehicle from him.

Jennifer

29 de jun. de 2014

BEN CAMARERO WAS MY SALES ASSOCIATE. HE DID AN AMAZING JOB MAKING MY PURCHASING A VEHICLE A WONDERFUL EXPERIENCE. HE NOT ONLY CARRIED HIMSELF IN A PROFESSIONAL MANNER, BUT ALSO IN A FRIENDLY MANNER. AND HE WAS ALSO NEVER PUSHY. HE WAS ALSO INTUNED TO WHAT I WAS LOOKING FOR. HE ALSO TOOK THE TIME TO ANSWER ANY QUESTIONS I HAD CONCERNING THE VEHICLE I WAS PURCHASING. AND SHOULD I KNOW ANYONE INTERESTED IN PURCHASING A VEHICLE IN THE NEAR FUTURE, I WILL DEFINITELY REFER THEM TO BEN CAMARERO AT GUNN CHEVROLET. GUNN CHEVROLET IS VERY LUCKY TO HAVE BEN AS PART OF THE GUNN CHEVROLET FAMILY.

Barbara

28 de jun. de 2014

Everyone was extremely polite. Salesman extremely informative & knowledgeable. He was quite thorough in explaining everything to me and making arrangements for additional extras to be added. Finance officer was very good and didn't take long. Also, he remembered me from 10 years ago when I bought my last vehicle. Impressive!

Jean

28 de jun. de 2014

Roger was very knowledgeable and helpful. He explained the features of the car in full. Roger was very friendly and i would recommend him to other people trying to buy a new vehicle.

Cory

26 de jun. de 2014

We had a very pleasant experience working with Daniel Falcon and Gunn Chevrolet. Daniel was very professional and went out of his way to ensure that we were taken care of. Overall a great experience!

Charles

26 de jun. de 2014

Ron and the Sales Manager were great to work with, also not to mention the Finance Manager who also made it a pleasure to do business with.Charles Ray BSEE PresidentDiversified Power and Control

Richard

25 de jun. de 2014

The environment is more inviting than the location off of Judson used to be. The waiting area is more comfortable and pleasant. Having guest WiFi is ALWAYS a plus. One negative though, the "Express Service" is not so express. It took almost 2.5 hours for my vehicle to get an oil change and tire rotation. Other than that, I have absolutely no complaints and will always continue to return to this dealership (while I live in this area) for my required and surprise services. Dealerships are inherently more expensive than the Jiffy Lube's and others, but I completely believe that anything done to the car should be done by a company that sells the care. After all, they should be the subject matter experts on the vehicles they sell.

Yeshiva

25 de jun. de 2014

Everyone is so friendly. John greeted me, Cindy checked me in, Bobby (my sales rep) visited with me while I waited on my car and Matt took care of my car. You're not just a number at Gunn, you're part of a family.

Susan

24 de jun. de 2014

It was my first time to the new dealership in Schertz. The new dealership is wonderful and roomy. The people we friendly and it did not take a long time for them to do my oil change and tire rotation. We also looked at the 2014 Turbo Diesel Cruze. I really liked the model. Right now I have a 2013 Eco Cruze which I love. I will be back when its time for a new one, probably in 2015. I am a Loyal customer.

Robert

24 de jun. de 2014

We love the cars. Up to now we owned Fords and Hondas. Tim Duncan was right about the "one simple price". I was shocked that there weren't a bunch of hidden costs.Our sale rep, Robert was perfect. He was even an Auburn fan. He was patient, knowlegable, and so helpful. Great job, Robert!

Jack

19 de jun. de 2014

Went online and made an appt. for service, very easy app. I might add. I received a call back within a very short time and the appt. was confirmed. Took my 2001 Chevy pickup in for the appt.(alignment) and to see if a abs warning light could be cleared. I was in no hurry and left the truck. Got a call about 1 1/2 hrs later and the truck was ready. My truck really needed the alignment. All is good and I am very pleased. Thank You Gunn!

Charles

18 de jun. de 2014

This is now my second purchase this year from Ben. 2014 silverado 1500 and 2014 traverse. I have had a great experience both times. Ben was very knowledgeable and helpful. This will not be my last purchase from Gunn Chevrolet. By the way great sweet tea in the waiting area, which is a must in Texas!

Roy

16 de jun. de 2014

The only issue I have is that they get grease on the inside of my door panel and I have a light tan interior. This is done every month when I get my oil changed.

Jackson

15 de jun. de 2014

Jerry Phillips-outstanding employee. Went out of his way to get the vehicle we wanted. Follow-up was outstanding. Miguel (Finance) outstanding service. Scott Carpenter - Outstanding employee-extremely helpful in finalizing our deal.

David

14 de jun. de 2014

I knew which truck I wanted, Christian helped me from the start very polite and professional . I know a lot about Chevy trucks having owned 12 trucks all Chevys . I wanted a duramax . Christian did not try to sell me another truck. Tommy sales mgr also was very professional . I take care of my trucks and he gave me a good trade in price for my truck . Finally Mr. Barrera finance mgr took care of all paperwork . Good experience !!!!

Gregory

13 de jun. de 2014

It was by far the best car buying experience EVER. It was quick, easy and fun... and by the way I got a GREAT DEAL.

Carroll

13 de jun. de 2014

Only problem was it took 3 hours to remove and replace an a/c part when I had made an appointment and was even early.

Norberto

12 de jun. de 2014

Nieves Zapata was very helpful over the phone on my first visit with my 2014 Malibu. I had a recall. Mr. Zapata assisted me again when I arrived. He reviewed with me the recall on my car and gave me the appropriate information. He exceeded my expectations. The job was very fast and was completed promptly. I was not expecting to be called back so soon to pick up my vehicle. I had an excellent experience and Mr. Nieves Zapata is an excellent asset to the Gunn Chevy family. Thank You for all you doAlzi Vasquez

Donald

11 de jun. de 2014

I came needing an oil and filter change and to have the oil draing plug replaced. I brought the oil, filter and new drain plug. This work was done quickly and well. Without an option to reduce the cost, I didn't NEED a tire rotation and balance. The 2012 Chevy Cruze had 3,000 + miles on it. I also get a FREE rotation and balance from Discount Tire anually. I've bought three new Chevrolet products and like and will continue to deal with Gunn Chevrolet, I would much prefer to get and pay for only the services I need at a fair price. Donald Jones

John

11 de jun. de 2014

Everything was great except that I had to drive all the way back the next morning because the air conditioner was making a big noise when the a/c blower was turned on full. When you spend over $400 on maintenance, you don't expect to have to go back the next day. Now that you are much further from where I live, that makes a huge difference. The lady attendant was excellent however. Full marks to her. My car does drive a lot better now that the noise from the a/c is fixed.

Michael

11 de jun. de 2014

I think that the service took a little too long. I had to wait 4 hours for a new vehicle 30 day checkup, a recall for the transmission lines (no problem) and to determine a tire out of force.

Lori

11 de jun. de 2014

This is the first car that I have purchased from Gunn, but it definitely won't be the last. Everyone at the dealership (the sales staff, finance dept., and service dept.) is incredibly helpful. My recent service visit was no exception. The service I got was superb. They truly put a premium on service at Gunn Chevolet.

Guadalupe

10 de jun. de 2014

My salesperson Kyle Falcon was very knowledgeable , courteous & professional . He went out if his way to assure that I got the vehicle I wanted, would definetly refer business to your dealership.

Beverly

10 de jun. de 2014

My salesman George Finkle was very accommodating. On my initial visit I had some unexpected time constraints and he made sure that I had the information I needed before I had to comeback. His professionalism played a big part in my decision to purchase the car I selected

Jack

7 de jun. de 2014

Bill Boyd is the Best, Period! We love our new car. Everyone we were in contact with treated us like royalty. And Thank You Gunn Chevrolet for being the top sponsor for a organization I hold dearly, SEA-SA. Goodluck at your new location, it is beautiful. Thanks again, Jack & Gloria Word

Saleha

7 de jun. de 2014

Excellent customer service....the requested service is carried out with the utmost care and diligence. Furthermore, future service recommendations are made keeping the customer's time in mind.

Billy

7 de jun. de 2014

I came in to comparison shop thinking I would most likely wait untill the end of the year to buy a truck.I was very pleased at the price I recieved and surprised that everyone was willing to stay late to help.Thankyou especially to Sergio Castilla and Shawn Rawlings for their patience and help.

Jose

6 de jun. de 2014

Chris the salesman was EXTREMELY professional, courteous, well educated, well mannered, very knowledgeable, and very respectful. I was extremely pleased with his politeness and courtesy.

Reynaldo

6 de jun. de 2014

My visit on Monday morning wasn't good. I was attended to by a young man that could have been more helpful. I drove a long way but forgot to bring my oil change coupon with me. He could have done several other things but all he did was to quote the regular price with a little smirk.I had a very good experience with Tony on Wednesday. Good customer service training and the truck was ready when he said it would be. He was very affable and even offered to show me around the new facility. We even talked about a new truck! It's employees like him that keep me coming back for purchases and service. The young man on Monday doesn't inspire customer loyalty.

Leah

5 de jun. de 2014

Shawn Roland was the most knowledable and professional Sales Representative that I have ever worked with. He is a top performer and represented Gunn Chevrolet in a very outstanding manner.

Frank

3 de jun. de 2014

Very courteous and friendly group of people here at Gunn Chevy. 4 vehicles purchased from here and wouldn't go anywhere else.

Alexis

3 de jun. de 2014

I was helped the minute I walkd in the door. All my questions were answered and I wasn't pressured into any thing.

Glafiro

3 de jun. de 2014

Kyle was very courteous and friendly also informative. Seemed to know the answers to all of our questions regarding the vehicle, right to the point, we like that.

Phillip

2 de jun. de 2014

Jeff Riley was great. I am a USAA employee & had been to three other dealerships that offer USAA breaks. Jeff was the only salesman to get a deal done that actually works for me. Jeff was great. He was Professional, smart, and timely. He didn't jerk me around like the other dealerships.

James

2 de jun. de 2014

Mike Oliver is a true asset to your company. He meet us on his day off and had all the paper work ready to sign and car pre-pred as to waste none of our time. This is the third vehicle we bought from Mike and will continue to do business with him.

MrTom

1 de jun. de 2014

WHEN I MET SERGIO I SAID I WANT THIS CAR AND I WAS REFERRING TO A CHEVY SS 2014. HE NEVER LEFT MY SIDE UNTIL THE DEAL WAS COMPLETE EVEN TO THIS DAY HE STILL REMAINS IN TOUCH HELPING WITH QUESTIONS. HE JUST DID WHAT I WANTED. ALWAYS YES, HES A VERY SPECIAL SALES PROFESSIONAL. TOTAL ATTENTION TO DETAIL AND VERY MUCH TO MY SATISFACTION.

Gene

1 de jun. de 2014

Brian Reynolds was very helpful and understanding during the whole process. Even after the deal was complete, he still is there for any help or questions that we have. He must be your best representative.

Ernest

1 de jun. de 2014

Took vehicle for it's first oil change at the Express Lane at 0715 and waited for my vehicle. The oil change service was done within within an hour. Excellent service.

Scott

30 de may. de 2014

Had a great experience at this dealership and would highly recommend to anyone shopping for a vehicle to check them out first.

Robert

28 de may. de 2014

Better this time. Last time was not good- I waited over an hour and a half, though I had an appointment, and they did not rotate the tires, like I asked. This time it was much improved. A bit on the expensive side, though- $70 for a synthetic oil change. Will probably go to a discount place after the warrantee expires.

lydia c

27 de may. de 2014

I was very pleased with employees they were very friendly and helpful. Keep up the good job .

Stephen

27 de may. de 2014

My bumber to bumber warranty expired may 10th of 2014. My door handle unfortunately broke and scott and jose ( i believe that was his name,) went ahead and warrantied that for me. I really was grateful for thatx

Del

27 de may. de 2014

we were met , greeted as soon as we pulled up very courteously by a sales rep. very nice man. OUR SALES MAN RON BLANKENSHIP is the very best !!!! RON takes care of us like we were family and that Red Hot car hit the spot.

Marcus

27 de may. de 2014

Gunn Chevrolet was the first car lot my family and I stopped at and we were taking care of right away. Our salesman Laz Vasquez was very friendly and took great care of us as well as your finance manager Mikal Dickson. I would definitely recommend this dealership to future shoppers. 5 Star A++ Rating.

Kacie

26 de may. de 2014

Seems there should be a more efficient and quicker overall process. I ordered my car, salesman knew I was coming and I was still there for around 3 hours.

Florencio

25 de may. de 2014

The service department was excellent.Nieves Zapata kept us informed on the details and the progress of our car. We would definitely recommend our friends to Gunn.

Crissy

25 de may. de 2014

You guys did great. This was our 6th vehicle from Gunn (1500, Caviler, Suburban, Aveo, Traverse) so we obviously like the way you do business (though we miss Randy)

Tomas

23 de may. de 2014

First of all, our new 2014 Malibu 3LT is an awesome vehicle to drive. I was happy with the 2013 Malibu that we traded in but I wanted a red turbo Malibu with more features. The car is great to drive and speaking of great, there are not enough good things that we can say about our buying experience at Gunn. My wife and I had an opportunity to talk and deal with Bob Thorne, Bruce Leingang and Justin. Each of them were professional and worked to make sure that we were completely satisfied with the value of our trade and the purchase of our new Malibu. Mr Dudley in Finance did a great job making sure that we got the financing that we wanted at the rate that we wanted. We have bought several cars at several dealerships in town and Bruce is hands down the best sales person that we have ever dealt with. The only thing that we added to our purchase was the window tint since the qualify of the tint on the other vehicles on the lot looked great. Bruce arranged my window tint appt for the following Thursday and even thou he was not going to be there the morning of my appointment he made sure that he had someone in service ready to greet me when i arrived. When I came in for the tint, Devon and Jose Salinas assisted me and both were great, Jose especially went above and beyond to make sure that I got the tint just the way I wanted it. In fact, Ismael even came out to greet me and showed me a couple of other cars that he had recently done to make sure I knew how dark each tint was. After the work was done, Ismael came out again and made sure I was satisfied with his work. Shortly after the work was done, Bruce came in and made sure that I was satisfied with the window tint job and to point out a couple of other things on the vehicle that i had questions about. We have bought our last two Chevys at another dealer in town but our future Chevys will come from Gunn and from Bruce. You know that the dealership is a unique place when even the individual responsible for keeping things clean and shining in the building greets you with a smile and a good morning ---- That is customer service!! Thanks for making our buying experience the best that it has ever been.

Kathy

23 de may. de 2014

Your new dealership is beautiful the customer lounge is great. I love the Aquarium and the variety of beverages is fantastic. It's a real joy to wait for my car to get repaired.

June

22 de may. de 2014

service advisor was helpful in getting my car running again within an hour. I wish they would remember about the owners key card to put the points accured without the customer having to remind them, considering the key card was on the keys they had.

Valerie

21 de may. de 2014

it was great until check out. I thought there was still one more free oil change well i ran out of time AND milage. It was my mistake

David

19 de may. de 2014

I would like to say I like my service advisor, but one thing I don't understand is why a dealership would want a perfect survey if the work performed was not done and the problem not fixed. If every survey was perfect but the work was not then the dealership is getting a false feeling of success. I believe surveys point out the good and the bad, so that the bad can be corrected.

Alice

13 de may. de 2014

The ppl at Gunn are some of the best ppl and work hard to make your expertise great and make you happy

Grace

13 de may. de 2014

I think that your service people are very friendly and always willing to help with any questions you have; however, you need a much bigger coffee pot than what you have. It just doesn't have the capability to serve all of your customers, plus all the people that work there. After I had my oil change and tires rotated for $54 and some odd change I received in the mail to have it done for $39.99. Just yesterday I received another one for the very same thing, but it expires in June. I think that we need to get those things in the mail in time for people to have any maintenance required on our vehicles.

Elizabeth

12 de may. de 2014

only had a two hour wait for oil change, tire rotation, front end alignment. also reset my computer on my car. i also drive out of my way to go to this dealership for service on my car.

Oscar

12 de may. de 2014

Rick Moreland made sure all was correct with our purchase and went out of his way to do so. Thanks again

Santiago

11 de may. de 2014

-Was instantly greeted in the service line upon my arrival.-Was offered shuttle service although I had already made other arrangements.-Was quickly waited on when I went to pick myk vehicle up.

Clarence

11 de may. de 2014

Wonderful experience. Greeted promptly upon arrival. Checked vehicle history and recommended additional services that were needed. Work completed in approximately the estimated time provided by personnel.

Pamela

10 de may. de 2014

My only complaint is that I was issued a loaner car while mine was being worked on. When the service guy walked me over to the truck he said, oh it's a little dirty. It was filthy inside and out. I don't drive my own car that way and I hated every minute I had to get in it and drive it. I made an appointment 2 days prior to coming and let them know I would be needing a loaner so you would think they could have at least cleaned it before my arrival. This was totally unacceptable.

Clemente

9 de may. de 2014

I would like to give KUDOS to Jose Salinas, the tech that took care of me. His professionalism and quick response made it easier for me to understand the situation with our vehicle. Thanks Jose.

Frank

9 de may. de 2014

As always Bruce, Tommy & Danny have pulled together as an awesome team to get us the vehicles we wanted. Always a pleasure dealing with the guys at Gunn Chevrolet.

Gerine

9 de may. de 2014

Very helpful and very patient was a multiple attempt at finance all way around mike oliver is beyond a great sales man

John

8 de may. de 2014

Always professional and they get the job done.Recommend a better coffee situation than what you have. Having to make your own coffee is not convenient at all.

Justin

7 de may. de 2014

Devin was outstanding he took time to explain what was wrong with my vehicle and put me in a demo so I can get to and from work while my vehicle was in service. He was excellent at making sure my vehicle was fixed in a timely manner and stayed in constant contact with me thought the time my vehicle was in service. I purchased my vehicle from Justin Blankenship and have always been impressed by the professionalism and experience that I receive every time at gunn chevrolet.

Anna

5 de may. de 2014

Cristian Figueroa helped me with my purchase of a new 2015 Tahoe. He explained all of the options and was very knowledgeable with the new changes made to the Tahoe. He was patient and friendly with my family.

Raymond

5 de may. de 2014

Bobby Smith, Roger Juarez & Richard Varrera went the extra mile for us to get our Camero. It was a surprise from my husband. I am very happy with the car. They made it very special for me.

Brian

3 de may. de 2014

Jose made our service very easy, I explained to him that the location was inconvenient for us, but his excellent service is what brought us to this location.

Tom

2 de may. de 2014

Came in for oil change. Was completed promptly. Service advisor recommended a couple of services for future visits. Appreciate your care of my Impala.

Caesar

2 de may. de 2014

Our experience with Gunn has been second to none. From the very begging we felt welcomed and were given our space to look around and decide what WE wanted without a pushy salesmen hounding us the whole time. When we finally decided what we wanted we were treated with the upmost respect our sales rep was very wonderful to work with and very knowledgable about the vehicle we purchased from what options it has to the new mylink system. The financing department did an amazing job and did not give up on us until they got us approved and with the monthly payment we wanted as well. We will be returning to Gunn Chevy in the near future for a second vehicle. A BIG THANKS to Ben Camarero our sales rep and Danny Ramirez in financing I'm really happy with my new vehicle and can't wait to do business with them again. (:

Kim

2 de may. de 2014

Alexis made having my car being serviced a non-stressful experience! Thank you! He was sensitive to my time constraints and concerns. He was knowledgeable and communicated with me as needed. My car was repaired in a timely manner.

Michael

1 de may. de 2014

Jeff Riley is a great sales rep. He is very thorough and did everything I needed, so that I came and bought another vehicle from him

Jennifer

1 de may. de 2014

Well the Alex was awesome and very helpful .. I didn't have a problem w him !! He did great .. I did have a problem when I got my car back .. I noticed my iPhone charger head was missing from my wire .. And the only way to take it off is to push both end at once it unleash it .. And my wire wasn't moved .. So the only other think is someone one took ??? I'm not one to make a big deal .. Since I'm a firm believer in karma .. But I just wanted y'all to be aware of it for further references

Rosa

1 de may. de 2014

Tried to call service 3 times with no answer. Left a message each time and never got a return call

Grace

30 de abr. de 2014

This was my first time at your new place and it was very nice. I like that you have those neat little tables that swing back and forth for your drinks. It is very lovely and as usual your people are very friendly and helpful.

John

30 de abr. de 2014

Bobby Smith, our salesman, was so great, so patient, in finding the perfect Traverse LTZ for us. We appreciate it!!

Bill

30 de abr. de 2014

only thing I didn't like was in the previous location you could watch the oil change and in this location you can'tservice was timely which was great. I didn't make an appointment just showed up for the quick lube

Walter

30 de abr. de 2014

The Gunn Service Dept has always provided quality, prompt and professional service. Have purchashed my last three new vehicles from Gunn. Planning to purchase new pickup in the near future - when the prices get right.

Debra

30 de abr. de 2014

Dealing with Rick was an enjoyable experience, I explained what I was looking for and he found it, when I saw something else that I was interested in Rick gave me all the information on that car. He never pressed me to buy something that I didn't want but made sure that I got everything that I wanted. I would definitely recommend both Rick and Gunn Chevrolet to family and friends that are interested in a new car or for service on the current car.

Gary

29 de abr. de 2014

Greg, our sales person was well versed in knowledge of the vehicle. Greg gave us assistance w/ all the functions for setting up the vehicles cabin instruments.Excellent service.

Hector

28 de abr. de 2014

Great experience with the salesman Greg was awesome, just didn't like that the finance guy turned sour once I didn't buy the extended insurance and when I tried shopping around for lower rates. He also tried to hurry me while I was signing the contract. He said just sign you can go over it later if you want and return it the vehicle if you find something. He had little attitude. Like I said thought the salesmen was awesome would recommend him to e everyone.

Jeremiah

27 de abr. de 2014

Jeffery Riley was the salesman I dealt with. He did an excellent job in explaining everything to me down to the last detail, and made sure I understood everything. The customer service was excellent and they made me feel at home. I would definitely recommend Jeffery and the dealership to my family, friends, and colleagues. I also feel comfortable saying that I will definitely be returning as a customer.

Tearanie

27 de abr. de 2014

Justin did a great job! Thank you for making this quick and easy! We could not be more pleased. Also, our finance guy rocked! Thank you!

Sandra

25 de abr. de 2014

We traveled in from out of town for six hours to purchase a vehicle that we saw on the internet. We were so amazed with the staff because they went out of their way to assist us late on a Friday night. Since we did not have to waste time haggling, we were able to enjoy the rest of the weekend in San Antonio. Everyone we spoke to had a smile and our salesman went out of his way to show us all the features of the vehicle that we purchased. This is the second vehicle that we have purchased from Gunn, and we will be back. Worth the six hour drive to save $$ and service.

Brian

24 de abr. de 2014

I would of rated #2 a 10, however, it was my first visit. In the future when I continue to use the great service of Gunn Chevrolet, I am confident it will be rated to a 10 rating, if the service is as great as it was on my last visit. Thanks Bruce Leingang for your valuable time spent with me, your efforts made the 8 turn into a 9 rating. Great team at Gunn, thanks again everyone.

Steven

24 de abr. de 2014

I have been a loyal customer to your dealership but, each time I have my oil changed, something is just not perfect. This time, the oil monitor was not reset and most times, my tire are over inflated. This time I know the tire pressures were not checked at all since all the tires were different pressures. I do hope the tires were rotated as requested. I live close to UTSA main campus and your dealership is not convenient but I continues to make the treak. I will still make the treak to your service center but would like to be 100% happy when leaving. Your mechanics have done a good job services my mechanical needs.

Lisa

22 de abr. de 2014

The building is beautiful and the waiting room is very nice. My service rep was not very friendly though. I tried several times to engage him conversation but was not very successful. In my line of work I try to provide a friendly reception no matter my personal status. With that in mind, he was very professional and thorough during my visit.

Robert

22 de abr. de 2014

The tech was eager to complete my transaction. Somewhat dumbfouinded that I had to ask to have my vehicle washed after the service. I've been going to Gunn for at least 4 years now and up until about a year ago my vehicle would automatically be washed.

Jimmie

21 de abr. de 2014

My appointment was at 8:30 AM but due to an emergency I could not get there until 1030. Th service managers were understanding and courteous. They took care of my car and things went great. Many thanks to Jose Salinas and Nieves Zapata!! They were very professional. I was impressed and very please.

Veronica

18 de abr. de 2014

Everyone that I encountered was extremely nice. Matt was very helpful and made sure I was satisfied with the service given to both me and my vehicle

Nicole

18 de abr. de 2014

We were greeted right away. Greg answered all questions we asked. The process of the one simple price was easy and we'll understood.

Christy

17 de abr. de 2014

Always customer focused. Have always taken my car to Gunn and will purchase another from this dealer. Service dept. always efficient. Thanks GUNN!!!!

Russell

16 de abr. de 2014

Everything was great, only issue was the web site had "Wash/Detail" as an option, but not offered at the location.

Coby

16 de abr. de 2014

My service writer was very respectful and very knowledgable over what all I had completed. He was not my original the first team passed me off to him which I'm glad because they were not so friendly when I dropped my car off. So I was a little rude to them too. I think that's why they passed me off to I believe his name is Devin. The original crew called him the young boy with a beard. Not professional at all that was when I came cam to pick my vehicle up. Thanks

Frederick

15 de abr. de 2014

This is the third vehicle that we have purchased from Shawn for our personal use and he has taken great care of us. We purchased a truck for our non-profit a few years ago (Crossmen Productions) from Brian and we had the same great experience.

Joseph

15 de abr. de 2014

I took my 2014 Silverado in for a strange motor noise which was diagnosed in a very short manner. I was given a loaner 2014 Silverado to drive while in the shop. Jose Salinas was my Service Advisor and kept me informed through the entire process. Job well done! I have dealt with another Chevrolet Dealer ship in San Antonio for many years, purchased many Chevrolet trucks and have just changed to Gunn Chevrolet.

Ryan

14 de abr. de 2014

Bobby Smith was my sales consultant and he did an excellent job. I will recommend him to people I know interested in a new car. Great experience overall.

Matthew

14 de abr. de 2014

Jeff and Mikal provided excellent service. They got me the deal I wanted and moved me through the car buying process quickly.

Elvin

14 de abr. de 2014

Great as usual, Rick Moreland was great and as usual so was everyone else involved, Tommy, Ken and even the finance man.

Robert

12 de abr. de 2014

Devon Taylor did an excellent job in taking care of our needs! And you have a great new facility.This was my 3rd (or 4th?) trip in because of faulty doorlocks, however. All 4 door locks on our 2011 Impala have had to be replaced now, including the 2nd time on the left rear passenger door (this last visit...was in Oct 2013 the first time I believe). That's frustrating to say the least...and although I have a 100,000 mile/5 year warranty, it's now costing me a $50 deductible each visit. That's really the ONLY problems we've ever had with this Impala; but why I would still recommend Gunn Chevrolet to my friends...and why we'll be back to purchase our 4th Chevrolet from Gunn (in 2015?)...Have a great day!

Bob

10 de abr. de 2014

My credit card was somehow left at the cashier's desk. a Gunn chevy employee delivered it to me on his way home, very nice!

Saleha

9 de abr. de 2014

Great customer service. The service staff takes the time to explain all the different options that are available. No one pushes unnecessary work or service.

Donald

9 de abr. de 2014

This was our first visit to Gunn at the new location on I-35 in Schertz. As always, the service was fast and efficient. The waiting area was very attractive, comfortable and well-equipped.The service representative had the answers to all my questions about the service of my Cruze. The car was ready to go withing the estimated time of completion.No one could ask for more than the excellent service Gunn provides.Thank you. .

Robert

9 de abr. de 2014

Service rep was very through he worked my vehicle in a timely manner. All problems were solved and actions were recommended for future visits.

Richard

9 de abr. de 2014

The service department opened promptly at 7 am and took my car in for various maintenance requirements. They did it in a reasonable amount of time. I was impressed with their clean and comfortable waiting area. This was my first time at Gunn's new dealership in Shertz. Very nice show room.

Paul

9 de abr. de 2014

New facility is very nice. love the fact there are lots of beverage choices and the huge aquarium in a nice touch Service was performed quickly and the service writer understood what service I was requesting and gave me a ball park estimate of the work to be done right there on the service drive before the truck even went back to the service bay. Thanks for the great service experience.

Mary

8 de abr. de 2014

It was great! Good thing I had an appt though, they were very busy. But I received on-time, great service. Thank you very much!

Jason

7 de abr. de 2014

Both Rick and Richard made my visit a pleasure. They where easy to work with and simplified the entire process.

Hector

7 de abr. de 2014

My Impala was taken in for work on stabilitrak and brake assist problems. I was given a loaner auto (Silverado). The Impala was kept for two days until problem was solved. Staff personnel in service area were professional, courteous and friendly. I couldn't be more satisfied with my experience at Gunn chevrolet

Dennis

6 de abr. de 2014

The no pressure salesmanship was a new and pleasant experience we will definitely tell others about Gunn Chevrolet. We had a very nice time with all of the representatives.Thanks again. Dennis Quimby

John

6 de abr. de 2014

I was treated so well when I bought a truck in 2005 that I knew to come back to Gunn.

Kassie

5 de abr. de 2014

My Sales Rep, Jerry Phillips is great. He drove all the way out to my place of employment two days in a row to pick up and drop off my vehicle. Thanks for everything!

Nicholas

5 de abr. de 2014

Nieves is a wonderful and friendly service advisor. He kept in contact with me and made sure I knew what was going on and what they were doing with my car. Would highly recommend. The dealership is great. Top notch facility.

Rosita

4 de abr. de 2014

they took care of my problem in no time they perform lube services I was treated well thanks to Gunn Chevrolet

Rachael

3 de abr. de 2014

Love it. Dropped off my car in the morning. New lobby is great. Except you guys were out if coffee, but it's not like I need it anyway. Other than that I love you guys. If and when I buy a truck I'm getting it with y'all.

Richard

3 de abr. de 2014

Jose help me check my vehicle in the night before and I picked it up the next day. Gunn ensured everything was taken care. Very much appreciated.

Adam

3 de abr. de 2014

Our experience was awesome. It was smooth and quick we got a great deal for our trade. Thanks to all at Gunn chevy for awesome service.

John

2 de abr. de 2014

Bobby Smith was great to deal with. He was very knowledgeable of the car and the financing details. He was very thorough in reviewing all my paperwork yet was able to expedite my purchase.

Daniel

28 de mar. de 2014

David Delgado was awesome! I looked at several different trucks and he was very patient and helpful with all my questions. John Miliman, Tommy Thompson, and Ricard Barera were great as well.

James

27 de mar. de 2014

Came in to Gunn to request a repair on my 2013 Silverado. I was immediately helped by Devon Taylor. He had the parts ordered and gave me a choice of times for the repairs. Repairs were completed beyond my expectations.

Jorge

27 de mar. de 2014

I love getting my cars from GUNN. This is my fourth car I have purchased in the last 9 years and I still have all 4 vehicles up and running. The sales people I dealt with yesterday were very friendly and patient.

Richard

25 de mar. de 2014

We had previously ordered a 2015 GMC Yukon XL from a different dealership and we waited a month for the vehicle all the while not being treated properly by the staff. My husband I and I were really upset and decided to go elsewhere. I called Gunn Chevrolet and spoke with Keith Maristany and from the get go I felt taken care of. He was very perfessional but personable at the same time. My husband is a very impatient person and buying a vehicle with him by my side can be a nightmare but Keith really sped things through and we were greatly appreciative. We received a fare price for our vehicle and got exactly what we were looking for. Our experience was great!

Christal

24 de mar. de 2014

I had an oil change & had my vehicle serviced for recalls. The building & facilities were well kept. Employees were polite, courteous and even went above & beyond. When vehicle servicing took longer than expected, the employees in the service department arranged for a rental car. At no cost to me. I love Chevy and I have purchased from Gunn Chevrolet in the past. After this experience, I am a Gunn customer for life.

Teresa

24 de mar. de 2014

the experience was a little different then most dealers, the one simple price was something getting use to. made me look even more at other dealers to compare price ranges,found out that prices werent any much diferent there either

Ralph

24 de mar. de 2014

The car was taken right away. When it was ready it was parked in front of service and sat for about 10 minutes. I finally went up and asked if I could pay for it. Communication could be better between service and customer. Other than that, service was great!

David

22 de mar. de 2014

My sales consultant, Jerry Philliips is what made my visit an excellent experience. He contacted me via e-mail immediately after I had contacted Gunn by e-mail. I provided him with what I was looking for and he contacted me to clarify my requests. When I visited the dealership he had everything ready for me and just a few hours later I walked out with my new vehicle within the price range I was looking for and the monthly payment which fell well within my budget. I found the new dealership quite impressive, far and above the old dealership. The only thing that did not change was the excellent service provided by dealership personnel, just in a new and excellent environment.

Anthony

21 de mar. de 2014

This is my third vehicle from this dealership and have always enjoyed my transactions.Art Riojas sold me my first two trucks and Ron Blankiship recently sold me one. Both were professionals and knew their products. They made the transaction easy.

Pearl

21 de mar. de 2014

Everyone was soooo helpful, even the sales men who were not my main point of contact! Especially Daniel Evans! & I received an even better than expected payment plan. I'm very satisfied and would recommend anybody to that specific Chevy location! :) I'm glad to have purchased my 1st new car there.- Pearl Pearson

Russell

21 de mar. de 2014

My 2003 Silverado has been dealer maintained since day one. Gunn Chevrolet provides outstanding service. Alexis Mendoza is my service adviser he is the best, keeps me up to date on all repairs, cost and completion time. He is super! Thank you.

karlie

17 de ene. de 2014

I've never been more pleased with any Car purchase.i was met immediately by Mr. Sergio Castillas, and treated with courtesy and respect the entire visit. Mr. Sergio was the best. For me, personal Courtesies are just as important as the vehicle and the Gunn Chevrolet team performed flawlessly.Thank you for your professional business etIquette Thanks Mr. Sergio I love my Chevy CruzeKaroline

mlgh

14 de ene. de 2014

I purchased 3 vehicles at Gunn over the years, and I have had them all serviced there as well. I am happy with the ease of taking my vehicle and having it worked on, from oil changes to system flushes. They offer taxi service when work will be longer. On the few occasions when there has been a slight problem, they were quick to resolve matters. My vehicles have been maintained well at Gunn.

dredic

19 de oct. de 2013

If you looking to buy a new vehicle go to GUNN Chevrolet on 35 North and asked for Sergio Castilla. He is a great sales consultant and he will listen to what you want in buying a new car. He is fantastic, patient, will work with you to get your monthly payment where you like it. He will show you all the many features of your car before you leave the dealership. He is just a GREAT sales person.

Amanda4914Military

20 de ago. de 2013

Dealership lied to me about making a hard credit pull, after I specifically told them not to and that I was already financed. Now I am getting a run around while trying to register my vehicle. I am very disappointed in the lack of trustworthiness and poor customer service.

cog78133

23 de may. de 2013

No pressure sales format, one no haggle price, loved that. Told my sales guy Alfonzo what I wanted and he found the vehicle for me. Fair deal on my trade in and the car was ready on time. I will be back.

mikerogers

25 de mar. de 2013

Since 2006 I have purchased three chevrolets from this dealer. The first was a 2004 Avalanche with no issues. On 3/24/2011 we purchased a 2010 Suburban. When we went to pick it up the passenger air bag would not arm, and we were told that since it had previously been a rental that the second set of keys were not available at that time. Some days later (7-10) we were able to pick up the vehicle and a second set of keys. On 1/14/2013 we purchased a 2011 HHR. Again this vehicle had been a rental and again we were told the additional set of keys would be coming soon. In Feb I purchased a FOB and set of keys from Val Mark Chevrolet in New Braunfels and as of today, 25 march have not heard a word from Gunn. The folks at Val Mark went the extra mile to help me.

Kingsmama

26 de oct. de 2012

Worst car buying experience I've had so far...this is the fifth car I have purchased through a dealership. It was so disorganized. No one seemed to know what they were doing. The used car that I drove 7 hours to see was not even clean when we arrived. They had held the car we wanted to see for a week, which was great, but we were surprised to see how dirty it was when we arrived. I didn't get the feeling that customer service is a priority for them. Very disappointing experience; will probably avoid using a car dealership in the future if at all possible. Would not recommend this dealership at all. We were promised a manual and a second key for the vehicle which was to be mailed to us; 20 days later we have still not received either one. Save yourself the headache, and go to a dealership that cares about good customer service!

alxs421

26 de ago. de 2012

We arrived at Gunn Chevrolet used cars because we were looking for a Grand Prix 2007 and they had one with a great price. We went to test drive the car but I had a gut feeling that something was wrong with it. They assured me that the car was in great shape, had 85 point inspection and even a 3 month warranty. I told him to put the car on a lift and found a massive oil pan and valve cover leak from up top. I told him that it was pretty bad and the Manager said its not bad because they would have told me in the auto shop. I kept the car for a week and it got really bad. I came back and and he told me was take the car the way it is or leave it because we are not putting any money into that car. WOW is all I have to say. 85 point inspection is a total shame. The car was priced well but had a huge problem to uncover in a couple of months.

rlfoster80

5 de jun. de 2012

In February, my aunt and mother took me to this particular dealer because my aunt had a wonderful car purchase experience a few years previously. Knowing my budget, I really wanted a used vehicle for myself and my children that would be fairly easy for me to pay off. After meeting the salesman, Lazaro Vasquez, I saw a Chrysler Town and Country minivan that I thought was perfect. After dealing with finance and determining that many banks did not want to accept the mileage for financing, Lazaro searched for another minivan and found a Dodge Grand Caravan at their Gunn Honda location that offered the same features. Noticing that the led lights on the driver's sideview mirror was damaged, the salesman promised to have the issued remedied. The day after bringing the vehicle home, I had issues with the cooling fan sensor and returned the vehicle to the dealership. Due to the repair of the cooling fan and waiting for the part for the mirror the dealership kept my vehicle for over a week while I used a loaner vehicle. At the time that I received my vehicle back, the mirror had not been fixed and I was told that the necessary components were out of stock and would be ordered. Then, I was promised a full tank of gas and a car wash (which I have yet to receive). At the beginning of May when determining my options for another malfunction, I inquired about the mirror repair by phone calls and email but, never receive a response with an exception of let me check and I'll call you right back from the manager Don Peterman. 2-3 weeks later, I receive a call from Mr. Vasquez saying that they had been trying to reach me and left messages (which is bs since I listen to and save all messages). Nevertheless, I took the vehicle back at the end of the week to have the mirror repaired, waited an hour with my son, and left only to find out that the wrong mirror was repair, if I am to believe that anything was done at all. If this isn't irritating enough, their receptionist doesn't know how to put people on hold before talking about them to the salespersons who may or may not chose to ignore your call because they already been warned by the receptionist who viewed caller I.D. I am so sick of this dealership and the fluff and b.s. and am nearly out of patience and grace. I am trying so hard to be polite because once my mirror is fixed, we are done and in the future will go somewhere else while making sure to send my referrals elsewhere. At this point, I can honestly say that I was treated more respectfully by smaller dealers like JD Byrider.

Mrsk9sp

4 de jun. de 2012

Vehicle was marked as priced so I didn't have to play the 'give me a better deal game'! Sergio has sold us 4 cars now from Gunn and he assisted finding us exactly what we wanted not an expensive alternative as other dealer sales people often do. He is courteous and quick to answer phone calls. He has checked that we were happy with every vehicle and follows up on any extra work like tinting as well.

Mrsk9sp

10 de mar. de 2012

When looking to purchase our vehicles Gunn was the only dealer I didn't feel like vultures were circling me. Price of vehicles did not have dealer mark-up like other places I shopped at, and people were friendlier at Gunn. My service manager quickly learned my name and asks specifically about other vehicles. When my teenager needed help with an older vehicle that was not purchased at Gunn the service dept was more than fair with her and spent the time to discuss issues with her.

gkristjr

7 de mar. de 2012

This is my first experience purchasing a vehicle as a "Simple Price" approach. When we arrived at the dealership we already had an SUV picked out from the advertisement in the newspaper. Their simple price quoted was accurate to the penny. We were then greeted by Sergio Castilla who was friendly, courteous and professional. As we explained our need for a new vehicle as shown in the advertizement, he drove the car in the open and explained all the features of the Car. We had decided on a 2012 Chevrolet Traverse. After the test drive Sergio helped us understand the "Simple Price" philosophy. For many years I always dreaded going to the dealership and haggling the price then only to get stressed out about financing. We were made to feel that Gunn Chevrolet would do all the work ensuring we had a pleasant experience from beginning to end and ultimately was extremely satisfied with the customer service, the value of the vehicle, the price of the SUV and above all the financing package. We plan to purchase our next vehicle with Gunn Chevrolet. I have been in the customer service industry for over 25 years and have to say that this dealership was the best customer service than any of the major competitors in the metropolitan area. Thanks Sergio for helping us through every step of the way on our vehicle purchase. And thanks to Gunn Chevrolet's team of professional experts that also helped us. We love our new SUV!!!!!

cstahl1

27 de feb. de 2012

Hi, I bought a Saturn from Daniel years ago and my experience was very pleasant. He was honest and helped me find a car that has lasted that was in my price range. I got a great deal and when its time to buy a new car I'll be back in to see him! Thanks for being honest and giving me a great deal!

pcwarner

27 de feb. de 2012

Mr. Menendez was extremely helpful. He listened to my wants and immediately showed me 2 vehicles that matched those needs. Since I have had several Chevrolets I was probably easy to sell. Everyone I encountered at the dealership was very helpful. The easiest purchase we have ever made. Even the "closer" was easy to talk with. I highly recommend Gunn Cheverolet.

NormWhite

26 de oct. de 2011

The experience was exceptional. Having the price available without negotiation was a added bonus. I will purchase again from this company. All personnel were a pleasure to work with.

deanccrockett

13 de oct. de 2011

I was very please with the sale of my new chevy truck. No hassle, friendly and easiest vehicle purchased by far. I would recommend Gunn chevrolet to anyone looking to buy a vehicle.

Barrera82

17 de sep. de 2011

Great Customer Service, and ability to get me exactly what I wanted in my new vehicle. From accessories and installation, contact and updates on continuous progress with my vehicle. Gunn Chevrolet has been the best I have ever dealt with. And paper work was easy. Completed faster than I expected. I was in and out fast enough that I could have handled everything needed within a lunch breaks time frame. Thanks Gunn Chevrolet, San Antonio!!! Its been a pleasure doing business with you all.

rgmachette

12 de sep. de 2011

This is the second car I purchased from Gunn Chevrolet and Chris Walter. I am going to make a third purchase within a year and will consider no other dealership. Whether sales or service, I recommend Gunn. I have been buying cars for 35 years and Gunn is by far the best. Pricing, ease of transaction...cant beat them. Top dollar for trade-ins.

Hepmonster

20 de ago. de 2011

Ron Blankenship is much more than an honest salesperson, he is the epitome of patience, trustworthiness, and straight forwardness. If your looking for a Chevy but cannot stand the buffonery that generally comes with the experience, then Ron Blankenship is your man! When you walk into the dealership he is easy to see as he is the one with the bright colored shirt (like a huge bumble bee). He is hard working and don't blow sunshine, he tells you where you stand on your trade and ensures before you buy a vehicle, you are completely 100 percent satisfied with all aspects. I have purchased two new vehicles from this man and he makes the experience as painless as possible. I live on the opposite side of town then Gunn, but gladly pass three other major Chevy dealerships to go to Gunn. Tommy, Rick, Ron, and Mr. ODaniel (the GM) worked thier butts off to get me the best deal possible. If you want to go to the expception to the exception for dealerships, then go to Gunn Chevy. If you want to have the best of the best for car salesman, then see Ron!! Thanks Ron.

mischer

18 de ago. de 2011

Very pleasant buying experience. No Pressure or hidden charges. Prices stated up front. It didn't take all day to complete the purchase. Will definitely go back to Gunn to purchase vehicles in the future.

MZombro

14 de ago. de 2011

Dealer did not have exact vehicle (color and equipment options) desired. Salesman worked diligently to locate desired vehicle in surrounding areas. After locating desired vehicle, it was delivered to Gunn Chevrolet within 24 hours. While processing paperwork, vehicle was made ready and all features were explained and demonstrated by salesman to include activating OnStar and XM radio.

BAlle2011Camaro

14 de ago. de 2011

Never has car buying been so stream-lined and pain free. I really appreciate the time and effort that the Gunn Chevrolet folks committed themselves to. My first encounter with Gunn was using the car-shopping tool on their website. I had a question about one of the vehicles and a Mr Robert Ervin responded immediately to an email query that I submitted. We set an appointment for noon on the following Saturday to sit down and look at the car that I was interested in. Saturday, I arrived for my appointment with Mr. Ervin, but unfortunately he was helping another customer. I was greeted at the door by an assistant, and he took me to the help counter and Mr. Ervin immediately reassigned me to another representative, Mr. Howard Yoakum, so I didn't have to wait. I didn't have to ask or anything. Everyone was all smiles, and very professional. The people at Gunn Chevrolet never lied to me or tried to add anything I didn't need to the car to make a sale. The car was just what they said it was. The representative even went over little things that other customers had problems with that particular model of car and what to look out for. The financier told me that as soon as the car is driven off the lot, its value will depreciate by X amount of dollars. That is what a customer wants to hear. We like honesty. My trade-in was appraised very quickly and they gave me a fair deal on the trade, more than I had hoped to gain. Gunn Chevrolet was every bit as honest as I had hoped and more. If I ever need to buy another car, I will definitely go to Gunn again.Despite being a place for outdoor vehicles the gather and the heavy traffic of people within, the interior of Gunn Chevrolet was immaculate. They take very good care of their work place. I was very surprised at how clean and neat everything was. The wait from start to finish was from 11:37am to 3:41pm. About 4 hours from start to finish. And that was me going in there saying "I want THAT car!" from the get-go. Now that may seem like a long time to some, but given the heavy traffic going through that place on a Saturday, I would not have complained. Everyone was working so very hard and I don't think it would be fair to judge them based on a wait time. The long wait was accompanied by apologies for the wait and polite offers of bottled water and directions to the public restrooms. (Which were also very clean) All in all, I think Gunn has exactly what a customer wants. You may not find the car you are looking for, but you will walk out of that place saying "Dang! Those people are an inspiration!"I hate writing reviews - but in all honesty, they deserve the credit.- Satisfied Gunn Customer for life.

dhaifa

7 de ago. de 2011

When I stopped by Gunn I had no intentions in buying a vehicle that night, then I ran into Jerry Phillips, he was very helpful and patient with me, he was concerned about what I was looking for, any questions I asked he had no problem getting me my answer, I asked and he provided, all of my questions were answered with a smile. When Jerry passed me on to the other staff to complete the necessary paperwork, they were just as friendly, patient, helpful, curtious, and made sure I was comfortable with the decision I eventually ended up making. I did have to take the vehicle back in to complete some necessary maintenance, and with no problem I took it in and they honored their commitment to me. After I purchased the vehicle, Jerry continues to call to ensure that I am still satisfied with the purchase I made, with each phone call I always seem to have some questions, if he doesn't have an answer for me he will call me back when he gets one. I know if I ever need to purchase another vehicle this will be the place I go to. Thanks for all your help Jerry : )Service with a smile...

tannerkirchoff

27 de jul. de 2011

Chris was very helpful, knowledgeable, and patient. Gunn Chevrolet has a very relaxed atmosphere, but still feels professional. What can be a stressful experience, doesn't seem quite so bad at Gunn.One recommendation: Ease up on pushing the gap insurance and extended warranty during the financing phase - it's a little annoying. Tell me it's available, answer questions, but if I say no, please move on.Thanks Chris Walter - appreciate all your help!

michelle_22484

15 de jul. de 2011

I LOVED THE EXPERIENCE WITH GUNN AND IT'S STAFF.. THANKS SO MUCH MARK !! WE ARE SENDING EVERYONE WE KNOW YOUR WAY !! THANKS AGAIN.. LOVE OUR NEW TAHOE

DanielleDDM

25 de jun. de 2011

My experience at Gunn Buick/GMC was by far the best vehcle purchase experience I've ever had. Joe Martinez was fantastic to work with! Gunn values your time and makes sure that they take care of your needs as quickly as possible. The whole staff is friendly and personable, its obvious that they enjoy working at Gunn Buick/GMC. Richard Hernandez in the finance department answered all our questions and made sure we were fully aware of all the details. Without a doubt, when I purchase my next vehicle I'll be happy to make the trip from Austin to San Antonio again to work with this top notch team. Thanks Joe:)

tgl1960

21 de jun. de 2011

Upon arriving at Gunn, Mr. Arriaga was very helpful. From the beginning, he was interested in helping my husband and myself locate the type of vehicle we were looking for. He was very concerned with our needs not just a vehicle. Mr. Arriaga was very pleasant to work with. He made our visit to Gunn very comfortable. My husband and I are the type to keep our vehicles for ten plus years, so hopefully Moises will still be there, when we are ready for the next one. Everyone at Gunn were very friendly from Richard Roe the manager to Tundra in the finance department.

camaro10

12 de jun. de 2011

Gunn Chevrolet and Chris Walter is where you need to buy your next vehicle from. Was the best experience I've ever had in the purchase of my new vehilce. Will do busines with them again. Ask for Chris....

cf06743

20 de may. de 2011

I was looking for a 2011 Camaro 2LT RS Manual Trans., gunn didn't have it in stock so Chris was very helpful looking for it at other dealerships. Well Chris found it in Austin, got it to Gunn and the rest is history. This is why we keep going back to Gunn.

palmermoe

6 de mar. de 2011

The Gunn sales and finance folks were efficient, knowledgeable, responsive and friendly. My Tahoe was super clean, full of gas and ready when I was there to pick it up. I made a number of visits and when one salesman was not there, another was up to date an ready to pick up on my questions.Overall I had an excellent experience in buying my new Tahoe.