meddwilliams

9 de ago. de 2016

Gurley Leep has always strived for excellence in my dealings with them down at the Buick Cadillac GMC shop. I was very happy to see that their excellence did not stop there but continued throughout any are that bears the Gurley Leep name. The staff should be proud of themselves for the professionalism they showed during my purchase. Thanks

heffner24

4 de ago. de 2016

Rob was very helpful in helping me find my new car. Loved the new Sonata and I think I am going to keep it for a long time, and buy it at the end of the lease.

kimkalberer

30 de jul. de 2016

This is our 3rd car we have bought from Gurley Leep in Mishawaka, IN They have a wonderful staff to work with. We will definitely recommend and will return.

daniel_rudzinski

25 de jul. de 2016

Gurley Leep has a great staff and I had a great experience there. I would recommend Gurley Leep to any one looking for their next car.

darnell4

13 de jul. de 2016

Very pleasant experience at Guley Leep Hyundai.....all of the sales staff that I dealt with was not aggressive at all....worked very hard to get me in the vehicle I wanted and at the monthly payment I requested.......would definately recommend Gurley Leep Hyundai for your next vehicle purchase

geann48

8 de jul. de 2016

By far the best experience in buying a car that we have ever had. Thank you so much for making what can be an exhausting experience, not bad at all. Victor, you were knowledgeable, helpful and actually truly friendly. Never once did you make us feel like we were just a sale. Thank you and we will be back to buy again!

ben.d.willner

25 de jun. de 2016

Everything was excellent. Nicoe was very helpful through each step of the process and did everu thing to a satisfactory level. He even helped follow up afterwords to make sure I was aware of all paperwork that needed submitting and anything else I may not have been aware of being from out of state.

justine_standifer

16 de jun. de 2016

Being in an accident and losing my sonata forced me to look for another vehicle, which I didn't want to do at this time. But we looked around and got online and sent out some inquiries (never did that before on the computer) and got a call right away from salesperson Leslie Altimuss at Gurley Leep. She was very courteous and set up our appointment to come in and look at the vehicle we were interested in leasing. From the get-go, someone met us in the parking lot and guided us to where we should park and what door to go to for Leslie. And she was waiting for us at the door! We finally settled on the deal and then finalized the paperwork with Sonny (sorry, can't recall his last name). He took us through all our options for insurance, etc. And he too was also just a pleasure to work with! I've already been bragging on who to see about a car and that's to Gurley Leep and Leslie Altimuss. You have 2 great people in Leslie & Sonny! Thanks so much for the experience!

lderanek

11 de jun. de 2016

Chris was of great help and a pleasure to work with. I am super happy with my new Santa Fe and very pleased with the buying process as well. Thanks Chris!

mmt389

3 de jun. de 2016

Victor is excellent. He is honest, professional and very trustworthy. He explains things thoroughly and listens to his customers. He is very upfront and open. I appreciated working with him and hope to work with him again in the future. My heart is filled with gratitude & I am very satisfied with my new vehicle.

lisablaase

19 de may. de 2016

Everyone was extremely helpful and professional. My buying experience was top notch and Victor was outstanding! I would definitely recommend this dealership for the outstanding customer service and low pressure buying vibe

jbloom2875

12 de may. de 2016

Received excellent service and very easy, satisfying sales process. Highly recommend our sales professional (Janet Benson). Great job! I would definitely return to Gurley Leep in the future for my next auto purchase.

teugene417

4 de may. de 2016

As noted in my previous comments, I am very happy with the high level of customer service that I received. And I will add these few more words to reach the 25 word minimum that the survey is insisting that I achieve. That should be enough to satisfy its demands.

laurenargeropolos

8 de abr. de 2016

Everything was great. Leslie was wonderful to work with. The Tucson I inquired about that was listed as being at their location ended up not being there at all. I was disappointed that it was all the way in IA when the website said it was in Mishawaka, IN. I test drove a fully loaded SUV, which was something that I could not afford, because they didn't have the car that was on their website. We ended up finding exactly what I wanted.

mika.warren14

31 de mar. de 2016

It was a good visit, enjoyed it. I like how very professional everyone was, and meeting my needs to my brand new car. I would recommend Michael Cambal

birchfield4

30 de mar. de 2016

Kirk Gregory was very straight forward and low pressure. We knew what we wanted when we came in and he found our car on the lot and got us the price we wanted to pay. We had to come back to get the second key as they had lost one when we bought the car and Kirk went over a few of the features that we did not fully understand. Plus there was some residue on the windows that he removed for us. Nice experience.

hpk10

11 de mar. de 2016

Victor was very energetic about winning my business and quite friendly. He made sure to answer all of my questions thoroughly and describe the features of the car. I am happy with the vehicle I chose.

sherrykeyser

11 de mar. de 2016

I love my new Veloster and purchasing it was quick and painless! All of the employees were friendly and thorough when explaining financing, pricing and the car's features.

stevenkinel

11 de mar. de 2016

The sales person Robert was great and friendly. However, it took almost 2 hours for the financial adviser to come and get me set up with the loan info. I also was a little disappointed that i had no option to negotiate my Interest rate, i just had a paper informing me what my rate was (which even though the adviser mentioned i had great credit was still a little higher than i anticipated). The building was nice and clean, with a friendly and knowledgeable staff though.

T.WEBER

21 de ene. de 2016

Gurley Leep Hyundai is by far the best dealership I worked with.Friendly, professional staff. Very comfortable, yet high tech surroundings. All details of a new car purchase executed quickly, but not rushed.Perfect balance of business and customer's comfort.The best coffee in town!I live in Wisconsin, but I would make a point of making Gurley Leep my dealership!

QUAAR.JET

13 de ene. de 2016

I feel Gurley Leep is a good dealer but you have to have research and have prices in hand to get the true deals. I feel that they won't necessarily give the best price unless you haggle a little. I understand that they are a business, but I need to maximize my savings as well. I am a no BS guy and give me the lowest price and we're done. I typically go to Chicago to buy my cars but got the deal I wanted locally so it saved me the trip. It was nice that there were no things really pushed, but they did try to sell the extended insurance and instead of giving you the total price of the packages they roll them into the loan; they told me the total price (all in) after I asked. Overall the dealer did a good job and wouldn't hesitate to buy from them again.

TMTTC

8 de ene. de 2016

had to go 2 hrs and out of state to find a dealer who would/could get the brand-new wheels i wanted after trying several hyundai shops in my own area. these guys found and brought in a car in from a dealer even farther away -- no excuses, no fast talk; knowledgeable folks, good price. the only downside: wish the paper-pusher was as conscientious as the sales team, but he made a mess of the out-of-state paperwork. still, that's a small annoyance compared to other dealers who can't be bothered if what you want isn't already on their lot!

BONNIE.RIGGS

7 de dic. de 2015

Everyone that we were in contact with during our recent visit and purchase of a Hyundai Sonata were extremely professional. Very pleasant group to do business with.

JMS1980

24 de nov. de 2015

The staff was helpful and understanding of my situation. Due to unforseen circumstances with work, my lease was no longer a good fit. I was going to be way over in mileage, and a car I didn't want long term. She understood my financial limitations and helped me quite a bit.

onlyebob

17 de nov. de 2015

Buying a vehicle was easy with and open and honest conversation about pricing and features. Who could ask for more? Scott was great in presenting all the Warranty information and really presenting the information in a clear and understandable format.

RCKJR

28 de oct. de 2015

I have been very happy dealing with Gurley Leep and the Hyundai vehicles. I would again go to this dealer in the future to buy a vehicle.

NATAS70

6 de sep. de 2015

Great dealership, Great staff, Great pricing. I would recommend using this dealership to my family and friends and would definitely purchase another car from them in the future.

SBBURNSI

24 de ago. de 2015

Had a good experience with Joe and got a great car. Thanks for taking the time to work with me and find a car that fit my needs.

KGipson

20 de ago. de 2015

I purchased a 2006 Toyota Corolla for $9009.00 CASH!!! NO FINANCING! Before signing any paperwork I asked the salesman if the car had been in any accidents. He told me "No". I went to trade my car in yesterday to get an SUV... I was astonished to find out the vehicle Gurley Leep sold me had been in 3 Accidents!!!! When I brought the issue to the Managers attention he told me there was nothing they could do! No reimbursement.. Nothing! I would not recommend purchasing a vehicle through this dealership. Not only did the salesman blatantly lie to me but they refused to do anything to make the situation right.

DFREED2007

18 de ago. de 2015

The buying experience at Gurley Leep was great. The salesman was very thorough in his explanation or the Tucsons features. They had test drive the car I wanted.

CHERYLVDH

6 de ago. de 2015

I really liked my salesman! He was always available and very accomadating . I liked that he wasn't pushy and he tried very hard to meet my needs! Thank you.

DW

22 de jul. de 2015

They seemed very helpful until we caught them in a lie. The service manager kept telling us he would follow up on the issue but never called back. He did mention the mechanics work commission so it might just depend who you get. However, it's unacceptable that the service manager never followed up or resolved our concerns.

MBALL0

13 de jul. de 2015

Gurley Leep Hyundai has worked with us in a very fair-minded way over two cycles of leasing our vehicles. We feel that we've gotten a very reasonable deal in each case, and they have worked well with us in order to meet our budget.

hollyhock

5 de jun. de 2013

I came in under the impression that they would be able to provide the guarenteed financing they advertise so loudly on their website, whose only requirements are $1,000 gross monthly income, a driver's license, and insurance--requirements I meet. Everyone that I spoke to was very friendly and attempted to be helpful, but at the end of the day, they were unable to get me into a car--after having me drive a fantastic one all over town. There was no attempt to show me other options. I wanted to work with this dealership because they advertise as one that works with sub-par credit, but found the same restrictions you would almost anywhere else. I'm sure this is a great place to buy a car if you are a top tier borrower, but if you have a low credit score, you'll be better served looking elsewhere. It would have been way more honest, professional, and significantly less frustrating if I had been approved or rejected for financing before being sold on the perfect car. I knew I walked in as a low tier borrower and am not angry with them for rejecting me for things out of their control. However, I am frustrated that my time and energy was wasted, and that other car options were not even brought up.

mikert

22 de sep. de 2011

My 4 month old car with <6000 miles wouldn't start so it was towed to the closest Hyundai dealership-- Gurley Leep. When I called in the morning they said it started just fine for them and were checking closer to find the problem. I called back a few hours later and they said I fueled up with "bad" gas. They told me it was 10% alcohol and .73 density, which I later found out are completely normal. They supposedly cleaned the spark plugs and charged me almost $100. Because it was allegedly my fault, it wasn't covered by the warranty. I suspected something was going on so I took it to the mechanics that I've been going to for years and they agreed with me. I called Hyundai and they agreed-- plus it really was under warranty. I do not trust Gurley Leep at all. If you are looking for a dealership go to Goshen, they are fantastic. If you are looking for a mechanic, go to Zolman at the corner of Vaness and South Bend Ave.

jmw2442

28 de jul. de 2009

My experience with Roger Davis and Gurley Leep Honda could not have been better. I had taken a family friend along as this was going to be the first car I'd purchased since being widowed. Well, the dealership was great, and while it was fun to have a friend along to share the experience, I really didn't need any additional help from my friend. They walked me through everything and answered every question. I can not think of one thing they could have done to make the experience any better. I got a great price and Roger and his co workers exceeded my all of my expectations.

tosmer

1 de nov. de 2007

I recieved a letter from the dealership to buy my vehicle. They offered to pay over market value for the vehicle. What a scam not only they didn't offer over fair market value, they didn't even to pay trade value on my vehicle. The insults just keep coming.

tosmer

15 de jun. de 2007

I have a 2002 VW Passat which I purchased new in 2001. At 53K the cv boots failed and I replaced, the cost $582. At 64K the water pump failed. VW refused financial assistance because the car was out of warranty, the cost for me was $982. At 73K the car dropped a exhaust valve which ruined the cylinder head and punched a hole in the piston. VW did come forward any offered $2200 to help me on the repair, my cost out of pocket $2000. I have bought my cars from Gurley-Leep VW and Honda, and my kids have purchased their cars from Gurley-Leep. Never again! I will never reccomend Gurley-Leep to anyone .

robog10

5 de may. de 2006

i took my 03 tiburon in for an estimate on some squeaks and scraping noises. Michele filled out papers and didnt give me anything as a claim check.a day later icalled and got a 2500.00+ estimate.i declined the estimate, it was so over priced. i have done all types of auto work.. since i declined, they imposed a 99.98 diagnostic fee which had to be payed to get my car back. there was no mention of any diagnostic or estimate fee when we took the car in, no paper work given to me with this info., and NO signs or statements displayed anywhere at the dealer stating this fee. upon leaving i took my car to reputable service shop where 20.00 worth of work was performed on a bent brake rotor shield (skqueaks,noises) and the car runs fine now, and i have in writing the problems stated in the original estimate was invalid.. i since have stopped payment on the 99.98 check and i hope i hear from there lawyer. what a scam...