2016MCSALL4

19 de ago. de 2016

One of the best car dealership experiences I've ever had. Low key, no pressure and supremely helpful and knowledgeable. Dealing with and buying from Mark Wyatt was an absolute pleasure from start to finish. A special thanks to George Kouroumousis for his help when I picked up the car. I have been going to this dealership for years for service on my 2007 Mini Cooper S. But this is my first experience on the sales side and it was easy and painless. Thanks so much!

davexpert

8 de ago. de 2016

5 Star salesman from a 5 star dealer. Extremely knowledgeable about their product. From building our Mini to delivery it was a pleasant experience. Salesman took his time to explain and help with the building process. No pressure, just patience. We are looking forward to our next Mini deal with Mr. Wyatt. Thank you Haberstad Mini.

Flubadub

30 de jul. de 2016

I choose Habberstad Mini based on the reviews that I had read on the Internet, they were 100% accurate! The salesperson, Jarred Sinclair, was extremely knowledgeable, courteous, professional, and had a very considerate personality. This was best car buying experience ever! I would highly recommend this dealership and salesperson without reservation. P.S. I saw the Mini convertible on Sunday and drove it home on Tuesday...that' s salesmanship and a very satisfied customer!!

davebrny

25 de jul. de 2016

I scheduled my appointment for Saturday morning at 8 AM and due to other last minute obligations had to re-schedule for later in the morning. No problem and I received an email confirming the revised appointment. When I brought car in they took my "key" and inserted it into a computer which downloaded data permitting an analysis of what needed to be done. A full explanation was provided me and they managed my expectations very well. The car was ready an hour before it was promised and was washed at no cost to me. Welcome to 2016!

Kcjmommu

24 de jul. de 2016

Professional and courteous from start to finish, when my salesperson Mark was off, another person stepped in to help and when I ran into one problem after another on my end, they were patient and understanding. I HATE car salesmen ...almost always sleazy and dishonest but not at this dealership! Everyone was so nice from the front desk to Delivery! Not to mention putting up with three girls watching the disney channel and spilling water multiple times! Love this car !!!

Cjc2682

19 de jul. de 2016

This is a letter I wrote to the GM. No response.Dear sir,My name is Christopher I am quite upset with your service managers and service. I am new to town. From Richmond,Va. I had just brought my mini in for a cracked thermostat housing. I was quoted 1400$ for the repair. Multiple issues were found one covered under warranty. The other are not. According to the technician hoses were found buldging. I was never contacted in regard to this. 310$ cost of hoses.525 in labor. A coolant flush. Is free in Richmond after talking with the service manager there. Whom maintains my car. Charged. 75$ for coolant exchange. Seriously? My professional background as an aircraft mechanic leads me to understand how these systems work.I feel I was taken advantage of. As I can see on Facebook and other social media sites I chose the wrong dealership to work on my car. I will be addressing this sites to voice my complaint to others. I should not have had to pay for work I did not authorize! In a final statement. I had to call the dealership to find out my car was ready. What kind of place are you running? Your service manager Tracey has no knowledge of the cars she supports. Doesn't know exact pricing. Or how to price a quote! Nor does she contact her clients after she is made aware of other issues. She was more concerned in getting my approval for a timing chain. I know the labor and cost involved in that issue it will not be done by your operation. It wasn't even needed! Again I'm very furious. I will be making a statement to other in regard to this matter with pictures of the original quote and final services. I would like a refund on the work done without my authority. Which would be job 4 at 752.19. You can look up the invoice. 1mcs547276. Sincerely,Christopher

PaulK

15 de jul. de 2016

My first convertible and I love my mini ! One of the best car buying experiences. Megan was great to work with. I'll be back in 38 months !

Elkraemer

13 de jul. de 2016

This was the best car buying experience we've had. Our salesman, Mark, was knowledgeable and easy-going. He helped us choose the best car for us without uncomfortable pressure.

martian

5 de jul. de 2016

Loving the new mini! The service was excellent and Jarred Sinclair in sales couldn't have been nicer or more helpful...it was a great experience and I'd recommend Habberstad Mini of Huntington to anyone interested in buying or leasing one of the truly wonderful cars.

Victorine

2 de jul. de 2016

As always my visit to the service department was wonderful. Tracey and Oscar are the best! Always very professional and courteous. I would not bring my mini anywhere else. OK

Vpf826

27 de jun. de 2016

Love my mini and love the service department! Courteous, fast, friendly, and professional! Couldn't ask for anything more! Highly recommend this dealer to anyone!

Tracey

20 de jun. de 2016

The service team lead by Tracey Geraci was as friendly and helpful as all of my previous service visits. Since i purchased my Mini I have spent much time driving loaners from the dealer because the motor hasn't run smoothly for more than a couple weeks at a time. Sputtering, stalling, service engine light goes on has been the recurring theme of my visits. With only 33,000 miles on my 2013 Mini...on my April 18th service visit the problem was supposed to be solved by replacing the air mass meter and throttle. Same problem occurred and I dropped car off May 5th. Again service people were both kind and accommodating. This time the problem was solved by replacing the fuel pump and injectors, I was informed this did not work. I finally picked up my Mini on June 14th and the problem has again been solved, this time the DME and engine wiring harness have been replaced. I am hoping this is it until my next oil change because even after all this I do love driving my Mini.

Trixx28

19 de jun. de 2016

The team at Habberstad Mini are always friendly & helpful. The service team takes their time to ensure all issues are handled with care. Every time I have my car serviced, I feel like i'm driving off the lot for the first time. I would highly recommend this dealership along with the service department.

kangeld

8 de jun. de 2016

I recently purchased a Mini from Mark W. at Mini Habberstad Huntington. Mark was great in helping me find the perfect Mini within my price range. He was not pushing options that I didn't need. He was helpful, polite and very pleasant to work with. The sales atmosphere was relaxed and casual, and the car buying experience was smooth and hassle free. I was further impressed when I picked up my car, Mark went over every single detail of the car with me, from under the hood to the trunk and everything in between. He really helped me get to know the Mini and welcomed me back at anytime if I had any further questions. Amanda at the finance department was also very helpful in explaining all the warranty information and helping me figure out what would work best for me based on the kind of mileage I drive. All in all a great car buying experience! The Mini is an awesome, fun to drive, peppy little thing! I'm very happy with my purchase and my experiences with Mark W. and Mini Habberstad Huntington.

skcane

1 de jun. de 2016

The Habberstad team provided a pleasant experience, with great product knowledge and geniality. George Kouroumousis immediately jumped in to assist. He efficiently and thoroughly outlined features that cater to my needs and impressively explained Mini specifications in plain english. His diligence and professionalism was awesome.

rob-mini

30 de may. de 2016

I'd like to Thank Jarred for helping get my car. I was involved in an accident and Jarred had all my paper work ready to go. He was helpful in showing me all the extra's that came with the car. Driving my Clubman is a joy and knowing I can go to Jarred for help is reassuring. Thanks.

MINIdriver

29 de may. de 2016

The service reps, especially Tracey, are always prompt, courteous and efficient. They always take the time to explain what is needed and follow-up after the car is picked to make sure everything went well and is okay with the car.

mjr28

26 de may. de 2016

Just leased my fourth mini cooper at Habberstad Mini and have always worked withGeorge Kouroumis He is just excellent to work with A+ every time! Excellent dealershipand sales staff.

COOPER

16 de may. de 2016

I recently had my mini cooper serviced at this dealership it was my first time there I was a bit skeptical and unsure of what to expect. The customer service was exceptional Tracy and Oscar were very patient and extremely pleasant while answering all of my questions and I would definitely give them a 5 star rating!

Felice

16 de may. de 2016

I recently purchased a Mini Cooper from this location. I am very happy with the car and the staff that helped me was wonderful. They were not pushy at all and honest. I would recommend this dealership to any one of my friends.

db

15 de may. de 2016

I just purchased a brand new Mini Cooper from Habberstad Mini and I am so happy!! This is the only dealership I would go to, to buy a car and you must ask for George Kouroumousis! He made my whole car buying experience amazing! I cannot thank him enough!

ChrisB

12 de may. de 2016

A Great car at a great price! The entire experience from the girl who greeted me to the salespeople on the floor made it a pleasure to buy my Mini~....._\____~...../__|__\__~....(O)___(O)_\

cgiese

4 de may. de 2016

Nothing but accolades for Habberstad Mini, specifically our salesman George Kouroumousis. Not pushy, not aggressive, very accommodating and extremely communicative. George went the extra mile in calling me and communicating where things were and delivering a spotless new looking 2012 Mini. My wife loves it, and as they say if shes happy I'm happy.

Icupkin13

4 de may. de 2016

Always a great experience at this dealership. Each person there is there to help & ensure you are well taken care of. Will continue to service my MINI at this location.

Frank O.

2 de may. de 2016

I love my Mini, George helped me and took every opportunity to exceed my expectations. I did have some minor issues with the car all of which where taking care of. I decided to have service address these minor issues and they not only fixed but took the time to check other aspects of the car and where able to replace some items of which where still under warranty. THAT WAS THE ICING ON THE CAKE NOT ONLY WILL I BUY ANOTHER CAR FROM GEORGE I WILL RECOMMEND HABBERSTAD EVERY CHANCE I GET ON OUTSTANDING CUSTOMER SERVICE.

LydaRose

25 de abr. de 2016

This dealership is the best. The service department is outstanding. They take very good care of my MINI and make sure they update me on their progress of the repair. I would never think of going anywhere else.

Fmusto

25 de abr. de 2016

Did exactly what I asked. Didn't try to sell me anything. Love their service. Would go back again, and again and again and sgain

Rita D

23 de abr. de 2016

Friendly no pressure dealership. Very professional and helpful staff. Honest and easy transaction. Couldn't been more pleased. Jared Sinclair was awesome to work with. A+ recommendation.

El Grandotte

14 de abr. de 2016

My car suddenly flashed the check engine light: oh no! was my first thought. The folks at Habberstad assured me i could get there no problem and use a loaner car. They fixed it within 24 hours and it turned out to be a bad spark plug. They changed all of the spark plugs and coils for free due to its being under the warranty: NICE!!!!! also equally nice: the loaner car: love the new 4 door mini, very cool car. Tracey and Oscar are super helpful and extremely nice. Great experience all around.Dr. G.

Tracey

10 de abr. de 2016

I love driving my Mini Cooper but the engine is a tough nut to crack...I have been in at least once a month for service light going on, sputtering, or stalling etc..for several months. Tracey and her service dept have been as helpful as possible and always very respectful to me. This past visit my car was there for 2.5 weeks...people have started to ask me if I sold my car..We have replaced so many things already in my 2013 Mini and it only has about 32,000 miles on it..this visit it was a chaffed wire. I can only hope that I can go 1000 miles without requiring a service visit, as much as I enjoy seeing Tracey and her staff. Because of my many visits etc., I was pleasantly surprised that the service dept did my alignment at no extra cost, this gesture of good will really helped reduce my frustration with my engine.

a1234

9 de abr. de 2016

Great place, I came all the way from Nassau county to get the the perfect mini and that it was and everyone there is great! And they have their own Mini enthusiasts to help you out as well!My 2nd Mini and I am hooked and would go back to Habberstad in a heartbeat!

Djg11

7 de abr. de 2016

Ask for George Kouroumousis!! He was very helpful and knowledgeable. Really enjoyed my experience there! Would definitely recommend looking for your next mini at Habberstad!

Jeb2016

3 de abr. de 2016

Outstanding experience with George K at Huntington Mini. He was very helpful and accommodating. We are loving our new Countryman and spreading the word that this is a great dealership.

DR_ng55

24 de mar. de 2016

They took good care of my MINI Cooper when time comes to maintenance. The customer service friendly with patience. The technician delivered service on time. Thank you.

atterbud

23 de mar. de 2016

Went to Habberstad (from Connecticut) as they had great prices on their remaining 2015 Cooper S convertibles. Mark Wyatt was very helpful via email and on the phone before we went to see the cars, and was equally great to deal with when we actually went out to the dealership. Excellent experience all around and we left with a brand new Chilli Red Cooper S convertible.

Mini28

21 de mar. de 2016

I had a blow out on my countryman, but with the run flats I never felt it , only it was loud & my gadge let me know , I dropped it & was as always, taken care of promptly & was given a loaner , it was a only a few hours & the experience was great.. Everyone is always very pleasant & my oil was changed ( bonus) & the car was washed .. ????

myminireview

19 de mar. de 2016

Mark Wyatt gave a good overview of the used Minis available in my price range and got me what I really wanted in a professional, courteous manner. A very good welcome and friendliness from the support staff as well as the the manager-everyone worked together to help the car-buying experience be a pleasant one. I'll be back.

srfdriver22

17 de mar. de 2016

I had a great experience working with Jarred. He walked me through the different options and the process to order the car custom. He reached out to me to keep me up to date on where my vehicle was in the process and was very flexible on the pick-up scheduling given my own tight schedule.Overall, it was a wonderful experience!

Mini555

15 de mar. de 2016

Was going to car for fuel injection service which I questioned should be part if the maintenance program at no charge. Was going to call back Monday and have not call yet. Not sure how much time I have to wait

2008 Mini

15 de mar. de 2016

I had to bring in my 2008 mini cooper for service. Tracey was concerned about me and gave me a loaner car to drive home. I was happy for the service they gave me. It took longer than I expected but they kept me informed about my car. Many thanks to Tracey and her team for their great service!!

Tracey

7 de mar. de 2016

Again my service engine light came on, again my 2013 Mini Cooper was sputtering to a stop at traffic light, I joke with the service dept whenever i leave that I am certain I will see them the following month. As always the service dept under Tracey's direction was most respectful and concerned about my satisfaction. Oscar was a very helpful the morning i dropped my Cooper off. This had been a recurring mechanical problem so Tracey immediately contacted her supervisor to explain the urgency of trying to solve the issue. I was given a loaner as fast as possible. I was contacted when car repair was finished, it took a little longer than usual due to a part being ordered. My pick up was smooth and pleasant thanks to Tracey and her team.

3rd miniguy

4 de mar. de 2016

I picked up my 3rd Mini Cooper 3 days ago. Mark, my sales person, was extremely knowledgeable, and answered all my questions. I had a great experience. (This is why it's my 3rd and I will return in three years) Joe I.

HalleT

3 de mar. de 2016

Great people..great service.!! I went in in the morning and was able to get my car and go back to work on time.. Thanks to Tracey

DrK

1 de mar. de 2016

Pro: When I first saw the MINI, many years ago, I fell in love. I enjoy and prefer leasing so after my first one, I just kept going. My most recent MINI is still the HT but wow is it different from the first one! While I have loved driving every one of them, this one has all the technology and it is such a beautiful, happy color too (Volcanic Orange). Jarred was just amazing to work with. I wasn't sure if I wanted to stick with the HT or try a new AWD Clubman (yet to be released) or something completely different and decided on the 2015 tripped out HT. Throughout the process, however, Jarred worked with me to really examine all of my options - inventory choice, build and purchase, etc. He spent a lot of time with me, let me test drive alternatives and, finally, we knew the right one for me. There are so many wonderful things I can say about Jarred and how wonderful he is - but I am already gushing! Bottom line, I LOVE driving this new MINI most of all and I truly enjoyed the process from start to finish because of Jarred. MINI plus Jarred equals cult following!Con: I felt it important to add this to my review. I was advised that MINI had an affiliation with Liberty Mutual Insurance and would I be interested in having them contact me and I said, yes. After speaking with a representative, I switched over to LM. Unfortunately, I had to file a claim soon after switching over. The experience with Liberty has been awful. Just my advice and opinion, but please do not insure your car with this company. Even though MINI sent them business, they told me to take my car out of the MINI service repair shop and have given me the run-around. A fairly minor repair (less than $2,000) has taken on a life of its own and it will be 2 weeks until I receive my car.

MyMini2013

29 de feb. de 2016

This is the second Mini Countryman I have leased from this dealership. I enjoy dealing with Jarred; he is always friendly and very knowledgeable. The employees in the service department are very good, too. I love my car! Thanks for everything.

firstrinimini

26 de feb. de 2016

once I got in contact with Jarred I was in great hands. He was very professional and knowledgable about the product and my needs. Amanda in finance was also very helpful and contacted me in a timely fashion. We love the mini! Thank you Jarred and Amanda!

MonicaH1234

22 de feb. de 2016

My experience with turning in my 2013 mini and leasing a new 2016 mini was easy, efficient, and painless. George moved quickly via emails (prior to me going in to the shop) and in person. He was personable, honest, punctual, organized, and prepared. He was clearly fluent with the new model and moved through the demo clearly and quickly, which I appreciated. The entire experience showed me that working with Mini yields a predictable sequence (this is my third lease with a mini cooper), which will increase the likelihood of me continuing to return to Habberstad Mini over other dealerships.

jurl

22 de feb. de 2016

Just wanted to say that from the moment i pulled in for service, someone was there to greet me.Everyone was cordial & attentive to me thru out my visit.. This is always the case, no matter whois on duty at the time.Tracey & Oscar were both outstanding !! Kudos to you all

Paulette

20 de feb. de 2016

As always, everyone was super helpful and nice. From my phone call with Dolores to the fantastic service and treatment by Tracey and Oscar, it is always hassle free when I go in for service. Even the sales staff, especially Meghan, who was super nice when I was buying my mini, and still remembers me and made me feel at home while waiting for my tire change, which wasn't long, because it was replaced and balanced quickly and I was on my way. Thanks as Always!

Mad at Mini

15 de feb. de 2016

Worst car I have ever owned! Didn't even make it to 100k milesAfter treating it with premium gasoline And mobile 1 it's entire short lived life!I emailed corporate and the dealership owner but no one wants to believe me;That the car drank too much oil! "That's normal" NO ITS NOT!!!!!!!!But at least I have an option now of never to get a Mini Again! Too bad cause I loved the look and drive of the car in the beginning! I didn't know it would cost a kings ransom to keep running! I feel cheated ! And apparently that's ok with Mini -After putting in over $10k to keep it Running I had to stop! But they got that last charge in for $173. To confirm it was a xxx and no longer drivable!

Tracey

15 de feb. de 2016

I have a 2013 hard top Cooper and love driving the car. The problem is the motor. At just 30,000 miles, a car I have driven since it was new, it seems I require service almost monthly. This time, my Valentine's visit, was for sputtering than stalling at red lights. Before i could call to make an appointment the oil warning light came on. This is most interesting since 1 week earlier I had my Cooper in on a Saturday for an oil change. The service dept lead by Tracey has treated me with respect and consideration on all my many visits. They provided me with a loaner and didn't hold me up at all upon drop off. I was called when my Cooper was ready, and pick up was smooth and timely. They explained the newest mechanical issues and how they were solved and what was replaced on this most recent of visits. I have to say in all my years of auto ownership I have never had this many mechanical problems with a car with so little miles on the motor. I use the best gas stations and the required gas. The motor has been a great disappointment, but i love how the car handles and it's performance on the road. Will and Oscar have also been great when I have gone to service dept on a Saturday, Tracey's day off. I wish the motor in my 2013 Mini Cooper was as wonderful as the Huntington Mini Service Dept.

Equi67

10 de feb. de 2016

I have been going to The Sevice Dept for over 4 Years with my Mini's. It is always a pleasure, and they always are very accommodating.

B

9 de feb. de 2016

So easy to order minis from here and George is the best. Makes the process simple. This is the 3rd vehicle I purchased from them.

Felix

1 de feb. de 2016

Easy,efficient, and can't say enough about Megan who is superb!!!! Love my Mini, love the dealership! Would recommend to everyone who wants a polite, informative,efficient and we'll run dealership.

Tracey

1 de feb. de 2016

I was at service dept Saturday morning with my 2013 Mini for an oil check, Will and Oscar asked me if they could keep car for an oil change for it was due very soon and therefore recommended. I told them I had an appointment in Hauppauge in the next hour, so they said no problem and gave me a loaner. I told them aprox what time I would be back and they called me to let me know when Mini was ready and let me know I had until closing so no rush to get back. I picked the Mini up later that day and all around service was excellent and smooth.

DennisDel

1 de feb. de 2016

I've been getting my Mini serviced at Habberstadt Mini since I purchased it and they are the friendliest and most knowledgeable service dept. I've ever dealt with. They really are like family!

rafael2016

24 de ene. de 2016

The salesman was straight to the point and working hard on getting me the best possible deal no BS. great atmosphere. If you want a mini definitely go there.

fred

19 de ene. de 2016

SERVICE DEPARTMENT - TRACEY GERACI AND TEAM EXCELLENT. TAKEN AT EXACTY THE TIME OF SCHEDULE APPOINTMENT, WAITED COMFORTABLY IN SHOWROOM WHILE ENJOYING COFFEE AND WATCHING MORNING NEWS.COMMUNITCATION AND EXPLANATION ABOUT WHAT WAS BEING DONE, TIMELY AND EFFICIENT AND AS AN ADDED BENEFIT, WHEN WORK WAS DONE CAR WAS WASHED INSIDE AND OUT! OVERALL FROM BEGINNING TO END, EXPERIENCE WAS FRIENDLY AND PROFESSIONAL.

bvalletta3

5 de ene. de 2016

Ordered a Countryman direct from factory. Smooth process in terms of choosing options and Jarred was very knowledgeable and honest about which options were truly beneficial and those which were unnecessary. Also, I believe, was given a fair price. Delivery of vehicle took in total a little over 8 weeks (was given typical 6-8 week window) from order to actual pick up. Did notice it sat on dealer lot for about a week from actual delivery, but this was right during Christmas/New Year so understandable as to why. Overall a very positive experience.

Lkanjee

3 de ene. de 2016

Scheduled to have NYS Inspection done and was told that wheel alignment was also recommended and it would take about an hour and a half for everything. 5 hours and $314 later I was FINALLY able to get my car and go home. Horrible experience. Poor/unfriendly communication. Complete opposite from previous visit last month. Scared to go back for other services now and suffer the same experience all over again...

Tom1822

3 de dic. de 2015

I owned a 2008 Mini Cooper that I wanted to trade in that still had a balance owed. I was not sure if I wanted to lease or buy. I sat with Philip Parlato and explained my situation. I was a little stressed not knowing what direction to take. Philip has a very calm demeanor. With his knowledge and experience of similar situations, he worked out some numbers and was able to get me the car I wanted, at the price point I budgeted for myself, and almost no out of pocket expense. I would recommend Philip to anyone wanting a Mini.

vinn69

2 de dic. de 2015

Megan & Marc made me feel welcomed and were very friendly. They made my purchase fast and comfortable. Transaction & paperwork was smooth and were concerned for my needs. Fast and friendly service with exceptional detail to getting the deal done without pressure. Pleasure to deal with.

bgreen1023

30 de nov. de 2015

At first, I wasn't sure why adding some new features was taking as long as it did, but when I met with the Tech who worked on the car, I realized immediately, how passionate and committed he was to ensuring the job was done right. As a new car owner, I found it very reassuring that he treated my car as if it was his own. I will always request this technician in the future. Very nice person to work with!Thanks for the nice experience.

JJ2015

27 de nov. de 2015

Tracy and Oscar were very friendly and accommodating. I had to bring my car in for a power train problem and Tracy also said it had a recall that they would fix. While there I mentioned a blue tooth issue and she made sure it was checked out. I received a loaner car and was on my way. Check in was very fast!The only thing I was disappointed in was my car was dirty when I picked it up. I went to a car wash after leaving.

Lkanjee

27 de nov. de 2015

Brought my Mini Countryman for the 1st annual service - everything went well. Fast service and they also cleaned the car (which was much needed??) Will definitely go back next time.

jjgoldman

23 de nov. de 2015

One of the easiest car purchases I have ever made. Phil and Amanda were great. I'm extremely happy and would recommend the dealer to everyone.

Nd4455

21 de nov. de 2015

What makes mini's service department different from the rest is some of the people who work there. More specifically William & Oscar. I have dealt with many dealership serive departments over the years and even with some of the other people at this particular one. The experience is always the same cliche... curt, borderline rude, charlatans. NOT the case when you are fortunate to work with William or Oscar. You realize within the first minute of interacting with them that you can trust them and they will go over and beyond to help you. Several times I found myself at the service department in a jam and William always went to great lengths to make sure I had a loaner car and that my mini was properly serviced even when there was no cost to me. Unfortunately I have had the exact opposite experience when he wasn't there and ironically even having a proper scheduled appointment. So the moral of the story is that people can make or break anything and if you have to service your Mini, ask for William and or Oscar!!!! They are the best.

jenny j

13 de nov. de 2015

Excellent customer service. Phil was very understanding in what I needed and wanted in a vehicle. I'm extremely happy and would recommend tho dealer to everyone.

Tracey

11 de nov. de 2015

Tracey and her service crew are extremely friendly and informative whenever I bring my Cooper in for service. Even though they are often busy they never rush me out and always take time to answer my questions. When I picked my Cooper up on my most recent visit it was clean and they were quick in collecting the loaner and getting me back on my way.

Floria

10 de nov. de 2015

George, the representative who helped me choose my Mini was quite knowledgeable and helpful. He explained all my options and went through all in detail.

Paulette

9 de nov. de 2015

Tracey and the whole crew in service are nothing short of AWESOME. They get things done RIGHT and do it with great efficiency. Although I don't have to see them often (YAY great MINI), when I do, they are so friendly and considerate and truly make me feel assured that they are looking out for me and my MINI!

MARVIN

9 de nov. de 2015

After buying two Minis from them and having an engine rebuilt and a clutch replaced they are trying to nickel and dime me after a loaner car they gave me was damaged while I was parked. The story is a long one so I can't go into detail, but suffice it to say that they are not fans of ethics or simple business sense. I had some inexplicable sense of loyalty to them even though I suspected more than once that they were less than honest. I am now certain of the fact. Shame on me for ever trusting them, shame on them for being so slimy.The Minis are great, hopefully there are dealerships that match up with the car - Habberstad doesn't even come close! Buyer be definitely aware!

Minibuff

30 de oct. de 2015

As always, Tracey and David make you feel like family. Service experience was warm and professional. Car was received and serviced in a timely manner! Thanks guys!!

RustingAway

27 de oct. de 2015

You have to love a Service Department that GETS IT. When you walk in and all is ready, and you pick up later and all is good???? They GET IT!..... Between Tracey and David, its a lock over there in Service. Been going there for TEN YEARS now for my car... i have not looked back. They know me... they know my car, they just GET IT.FIVE S*T*A*R*S*

LAUREN"S MINI

27 de oct. de 2015

Great up front experience , having purchased many many cars it was a pleasure to deal with a salesman who started with a fair price not some ridiculous number that you had to negotiate down. No annoying pressure to buy additional extras. Honest and very knowledgeable..

debora cannamela

24 de oct. de 2015

I had an e excellent experience with my sales guys, George and Marco, a process I normally hate, buying a car, was easy and painless.

Mnelson9

23 de oct. de 2015

met with George after having bought my last mini from him. Most of the time - getting a car is a painful experience - well not with him, not at mini - it was easy .... I would recommend the dealership to all

LP

20 de oct. de 2015

Mark Wyatt is a most enthusiastic salesperson. His love of the brand was most evident as was his knowledge of the vehicle we purchased. Overall, it was a very positive experience.

Mini24

18 de oct. de 2015

George is always pleasant and patient.See him for the best service and knowledge.This visit was for additional education after 60 days this dealership offers.

Monky

15 de oct. de 2015

It is Always a wonderful experience at habberstad mini. There is never a wait with the loaner car option and service is completed very fast.

Scotty62

13 de oct. de 2015

I would first like to say that the whole experience at Mini of Huntington was a pleasure! Nice greeting as we entered the dealership and were quickly introduced to the salesman George that was assigned to us. George answered all our questions very patiently and there were many! Explained the differences of all the Minis and guided us to the one he felt fit us the best without any pressure at all. Took the time to let us test drive 3 different Minis and did it with a smile! Never did we feel pressured to make a decision on that day but we were so anxious to make the deal there and then! I was dealing with 2 other Mini dealerships and there was no comparison to Huntington Mini. Of course our salesman George was fantastic but also the very easy hours they hold gave me many options to get to the dealership! The other Mini dealerships did not have that flexibility! Amanda in the finance department was also a pleasure explaining our payment options and also the different warranty plans available to us! And finally the day we picked up our Mini we were greeted and guided to a great waiting area with coffee options and a great T.V. To catch some scores while our plates were being put on the car. Our salesman George then sat in the car with us for almost an hour going over every gadget the Mini had to offer and there were many! Again the whole car buying experience was superb! Thx again George.

happy happy Mini Mini

11 de oct. de 2015

I brought my car in for an inspection and I was told that I had an oil leak. They immediately arranged a new appointment for me to come back and have the leak fixed. Since the repair would take approximately five hours, they gave me a loaner car. All of the work was done well. Dave at the service desk and Mike on loan from BMW were terrific guys and they communicated all issues to me quickly and clearly.

Anapita00

7 de oct. de 2015

I've recently purchased my second MINI from Habberstadt MINI in Huntington. George K and the team went above and beyond to answer all my questions, provide the best pricing options, and accommodate my schedule. The entire transaction was easy from start to finish & there were no surprises or hidden fees. The service level of excellence at this dealership has made me a customer for life!

whrthanu

2 de oct. de 2015

Very friendly, and always get the service done with no issues. I go through cars and trucks like sox, and i would say this dealership is one of the best on long island.

minilover

26 de sep. de 2015

I always feel that my issues matter. They always have a loaner ready for me so that I am not without a car for the day. Everyone is very courteous.

Carmen Baron

23 de sep. de 2015

Took mini for a recall to be addressed.Lee met me and checked my car as soon as I drove into Habberstad Mini. He was very friendly. Tracie handled the details as she does always in a most professional way. And she treats me with warmth. I appreciate that. I was given a very nice loaner Mini to drive until my car was ready.I did not have to wait long for all of this to happen.All of you were great. Thank you.

HarleyQuinn

21 de sep. de 2015

This dealership is super unique! I've been to plenty when I wanted to find a car including looking at used and no one was as polite and amazing as Megan. I honestly didn't even expect to buy a car that day but it was the best decision! I love my mini! I will say this to everyone if you want to calmly look at cars and not over powered by the person selling the car ask for Megan I am 23 with a budget and most people wouldn't even work with me or they would have no respect toward me.

miles and miles

21 de sep. de 2015

I love this car! Habberstad Mini is not you typical car dealer. Philip Palarto and staff were cool calm and collected. No pushing just knowledge. They found me the car I didn't even know I wanted. Love this car!

wrencake

12 de sep. de 2015

Getting a new car is fun, Dealing with the dealer is at time very challenging. Well I have need converted.I walked into Habberstad Mini not expecting much. I was introduced to Jarred Sinclair , and things become very nice easy and pleasant .Totally not your typical car salesman. He makes you feel at ease no pressure knows his staff and all around great guy. I would most certainly buy/lease a car from him again and in my opinion he has elevated the dealership into a fine and good place to do business with.Good folks all around. I Highly recommend them and Jarred in particular.Dan K

Sally

11 de sep. de 2015

From the moment I called habberstad mini, I was treated with so much respect, clarity and patience. My sales guy, George, was very enthusiastic, efficient and straightforward. He let me test drive the car with my baby (he helped me put her baby seat in) and found me the car I wanted. The finance lady explained everything to me very clearly about warranty coverage and extra insurance options. It was organized and really an exceptional experience. this is the ONLY car buying experience I've had like this. Typically, I am not treated as a serious buyer or a person who knows anything about driving or cars. It was so nice not to be asked to come back with my husband and be bored to death by nonsense jibber jabber regarding cup holders and vanity mirrors. Thanks for treating me like a person who loves to drive and who buys her own cars!! And I love my MINI countryman- it's so rad! ??

Deirdre B.

11 de sep. de 2015

I am currently leasing my 4th Mini. I have yet to experience any better customer serviceANYWHERE than I CONTINOUSLY have with Habberstad Mini. I especially want to applaudTracey Geraci for her extraordinary professionalism over my many years and Minis !

Rob S.

10 de sep. de 2015

Thank you Mark for helping me make a decision on my third Mini Hardtop lease. Since it was the end of the 2015 model year, the specific car that I was interested in was hard to find. After having visited the stock of several dealers in the NYC Metro area, Mark showed me a couple of cars that were of interest on the Habberstad lot. Mark was transparent in the entire process from the moment I met him. As he knew I was having trouble making a decision (and traveling a distance to Habberstad) his followup was appropriate and without pressure. His pricing on the car was far better than any other dealer I had visited. On delivery day he spent close to two hours with me making sure the car was in perfect condition going over every item therein. He also immediately responded to a few post delivery questions as to how some options worked. Mark's prior experience in Mini service was very helpful as he was able to explain certain aspects of the car from a different perspective than most salespeople. Mark is also a nice guy.I also worked with Amanda (finance manager). She too was great. Given I wanted to minimize trips to the dealership we went over all paper work by phone so that all I had to do was sign on delivery day. Really made the process easy for me.

Mini24

9 de sep. de 2015

George did a superlative job.George took all the time needed to help explain the vehicle as well as discuss the best options for me.George has followed up several times to ensure all is okI feel he does well because he truly enjoys the product.

Mini Motoring

8 de sep. de 2015

The salesperson was very professional and informative and the min reason we bought our car at Habberstad.. the best part of the experience was driving our new car.

LeftHabberstadMini Family

3 de sep. de 2015

My 2003 Mini supposedly needed an inspection & repairs abounting to $4250. (with their so called generous discount). When I went to another, honest mechanic instead, I was charged $539. for the inspection and the necessary work . In addition, Habberstad quoted me a $160. diagnostic fee over the phone. After I gave them my credit card number, however, they changed the charge to $260. without telling me. Supposedly they needed to do more inspecting, which I truly doubt.. They won't change the charge unless I go back to them for repairs. Fat chance! They never told me about the extra $100 and just put the charge through. Finally, they said there was some confusion about my bill due to the death of a mechanic's wife. I really feel it's my duty to warn any poor soul thinking of marrying a mechanic at Habberstad - think carefully and examine your choice of a spouse before it's too late! Mini, you just lost a customer.

Johnny Haldex

31 de ago. de 2015

Straight up Sales Approach. Jarred S. was extremely knowledgeable. Knew Mini's and Cars in general. Even specifics about the motors and all-wheel drivetrains. The fact that he is an aficionado and owns one also helps the buying experience. Patiently searched for the vehicle I wanted as it was from another dealer. Made a few recommendations and presented various vehicles to review until I got what I wanted. Main reason I bought the car from him/Habberstad.Lots of transparency in the sales process. Carefully explained the lease/finance structure.Business office was also great - no pressure on any of the add ons. They further confirmed/detailed what the sales rep had laid out. Amanda was great.Have not experienced service dept yet - so 5 stars qualified only on sales.Like going to an Apple store - great buying experience , friendly, niche, boutique and no nonsense.Will demo recommend this place to friends and family.And yes, the Countryman is a nice car too :)

laserblue

31 de ago. de 2015

Megan is an absolute delight & made buying experience very comfortable & stress-free. Got 2011 Cerfified Cooper S w/ low mileage. Looks & feels like new car!

miniroadtrip

24 de ago. de 2015

This is our second Mini Cooper from Habberstad!Got a little bigger car this time with Countryman ALL4 - great handling, awesome special offer on the lease. Thanks much Philip and Amanda!

FastEddie

12 de ago. de 2015

I just leased my 3rd car in a row from Habberstad MINI. Their sales department is friendly and understanding, goes the extra mile to help you get into the car of your dreams. I dealt with Jarred. Great guy, very patient with my very picky choice of specs. Service and Parts department also is very easy to work with, I've been servicing all of my cars with them, and they are quick to get an appointment, always making sure a loaner car is available to me when I need one. I highly recommend Habberstad!

Julianoonan

11 de ago. de 2015

Habberstad Mini is a place where everyone is cheerful and helpful- very important when confronted with a surprise problem. I recently had an experience with David Cantarero, who was just so patient, and thorough in answering my questions, I was totally happy with the exchange. The problem was checked out and found to be not anything serious. The service people took their work seriously, however. They wrote up what they'd done to check the problem in great detail, charged me nothing, and washed my Mini.No one can be better than that! They have definitely won my confidence, and I am always impressed with how everyone at the dealership jumps in to help one another.

Not Happy

11 de ago. de 2015

We could not be happier with the car but had an exceptionally poor experience with the service department. beware of unnecessary repairs and service. With only 3000 miles they tried to mislead my wife with injection cleaning, alignment etc. Very kind to speak to but don't be fooled !

MiniintheCity

10 de ago. de 2015

Philip was great to work with and Amanda in the business office was super efficient!I appreciated the swiftness of the deal and the follow up even after I drove off the lot

Alfred 86

7 de ago. de 2015

I have been going to Habberstad Mini for 3 years now since I bought my mini. It has been an up and down roller coaster ride with the service department. I had a fresh of breath air at my most recent service visit with the service advisor David. I was very happy to see that David was excited to have me as a customer, he did everything possible to make sure I left as a happy customer and had a good experience. This made me very happy being that I've had such negative experiences in the past. David did a great job by taking care of me and making sure I was 100% satisfied. Great job David keep it up!

Equi67

5 de ago. de 2015

I have bought and leased 3 Mini's from Habberstad Mini of Huntington. Jarred is just Fantastic and goes above and beyond to get you exactly what you require. Nothing is too much trouble and I would not go anywhere else. Also the Service Department (Tracey) is just great. They go out of their way to make sure the job is done quickly and efficiently! if your thinking about getting a Mini I would strongly recommend going to Habberstad Mini of Huntington.

kpadams0190

1 de ago. de 2015

Thanks to Mark at Habberstad Mini i had the fastest and easiest car buying experience ever. Within an hour of arriving at Habberstad i was purchasing my 2013 Coupe. They worked with me every step of the way and because of that i will be a customer of theirs for life. Thanks Mark and the rest of the Habberstad group! you guys are the best!!

Connie619

28 de jul. de 2015

My boyfriend and I had a very pleasant experience getting my mini cooper from this dealer ship. We were at two other dealers before this one and we were about to give up on getting a mini cooper. Thanks God we found Jarred who showed courtesy and had always the answers to all our questions. He was like that from the beginning to the end of the entire deal and that made a the entire deal a pleasure. This dealer ship is 35 miles away from where I lived, but it was worth the trip. I will definite recommend this dealership. Consuelo

artzgrle

26 de jul. de 2015

This is my second Mini from Habberstad and from sales to service the experience is great everytime. The service team is knowledgeable, efficient and always helpful. I appreciate their efforts to make my experience so pleasant and easy. Thank you!

Pat2014

24 de jul. de 2015

Habberstadt has serviced my 2014 and 2010 cars. The sales department is terrific, especially Philip, and the service center is even better. I have had prompt, reliable service at a good price. The quality of the services performed has been exceptional.All of my issues have always been met on time and in a courteous and pleasant manner.I have a good relationship with Tracey in Huntington who has taken care of my needs from start to finish. This includes loaner cars and complete information about the services performed.I have recommended this dealership to others and intend to continue my patronage.

DTD

24 de jul. de 2015

My experience at Habberstad Mini was excellent. I wanted to purchase a 4 door Mini Cooper for my daughter and Jarred Sinclair made the process very easy. He was patient with me since I could not get to the dealership for a few months after having surgery, He always kept in touch and was able to hold the incentives that were available for the car. I truly appreciated the professionalism and courtesy that was extended to me and my family. All in all I would not change a thing, my daughter is happy, I am happy and we thank Jarred and the team for making it all possible.

minicooper

22 de jul. de 2015

Wonderful experience at Habberstad Mini. It was worthed coming all the way from Southampton where I had to wait weeks to get service and rent a car. Habberstad Mini provided me a loaner car I like and accommodated me as soon as possible. David was great, he was very understanding with my car problem and informed me on daily with progress made. Because of their great service I am looking forward to buy my 3rd MINI in near future at Habberstad Mini .

shj

21 de jul. de 2015

Our third Mini purchased through this dealership. Philip was terrific, personable and professional, and provided exactly the car we wanted. Excellent customer service - highly recommended!

Mini WooHoo

18 de jul. de 2015

Awesome experience start to finish. From the moment I walked into the showroom I was impressed with the MINI culture. Relaxed and comfortable I was greeted by the receptionist and then my salesman Jarred. Within minutes he knew what I was looking for, worked out the numbers and reviewed my options. The test drive confirmed that a mini convertible was just what I was looking for. The rest of the process was effortless Jareed took care of everything... The end of that week I picked up my Mini WoooHoo. I'm ecstatic. Live my mini

JNBMINI

17 de jul. de 2015

I GAVE THEM AN EXCELLENT RATE BECAUSE THEY WERE VERY UNDERSTANDING ABOUT MY PROBLEMS WITH THE CAR. THEY WERE FAST AND PLEASANT TO DEAL WITH.

rctbii

16 de jul. de 2015

This is my second Mini Cooper from Haaberstad Mini. The buying and service experiences have been great both times. My salesperson, George, was more than knowledgeable and helpful and made the entire process smooth and enjoyable!!! Traci and the staff in the Service Department are always helpful and accomodating. They always go the extra mile to help me when I need it! I'm loving my new Mini and feel like I am on good hands at this dealership! Thanks, everybody!!

SgtPepper

13 de jul. de 2015

Every experience I have had with dealership has been terrible. Went to pick up my brand new JCW and waited over an hour because it wasn't ready. Then I was compensated for my wait with a gift certificate I never used Bc it expired 2 weeks later. Then with just over 300 miles on the car red check engine light came on. Car was there for about a week. No one from service even called to update it tell me what was happening. When I picked up the car it was unwashed. So much for customer service after spending 35,000 on a car to have a major failure 300 miles in. Even after all of that I decided to give them another try this thurday 7/9/15. Tracy G was the advisor. Now I come in for a covered oil change and a yellow check engine light. Tracy hands me a bill for $380 dollars worth of serving my car "needs". Mind you it has 1200 miles on it and covered by the service package and Warrenty. Highlights of her recommended services the I NEED include throttle body cleaning fuel injector cleaning and some other nonsense. I refused all non covered service and had them just do the covered oil change. Then I was taken down to hertz rentals in my own car to wait an hour for a loaner. (You NEVER get the promised mini loaner. There techs r too bust driving them around) Yes I wait an hour to leave in my Nissan Sentra. AN HOUR! So by the time I get back to work this took 2.5 hours to drop off my car. Then I was called by Tracy Later that day that they needed to keep the car overnite for an oil change. Next morning I am called by a tech who needs to drive my car 20 miles to check on the check engine light reset. I've never heard of such a thing so I said no. I proceeded to call Tracy who said my car was washed and ready to pick up. When I arrived the car was clearly unwashed brake dust everywhere. So again I WAIT as mini washed the car. I jump in and drive the car home put into my garage then rush back to work. When I pull it out the next day I notice my right racing stripe has been scratched up bad with the scratches extending onto the grill and fog light cover. But Bc I failed to notice before I left the lot they aren't responsible for it. I KNOW IT HAPPENED AT HANBERSTEAD. Avoid this dealership at all costs!

LovemyminicoopXO

7 de jul. de 2015

Every time I have a problem with my car, Tracy Gerassi makes it into a more complicated situation than it should be. Dealerships like Mercedes Benz and Cadillac treat their customers honestly and fairly-as any dealership should. Especially since mini coopers don't all come cheap. Tracy really tries to find any way possible to make money off of customers. She should not have any part at Habberstad. Her aweful reputation is known state wide. To try and cover herself, she displays a few plastic toy trophies on her desk for "best service." To me it they looks like something a person would buy at family dollar. Next time I need service id rather drive to the Southampton mini dealer-especially since it is run by a different owner. I'm sure they have better customer service and don't lie to customers just to make money off of them.

Kathleen

2 de jul. de 2015

The car buying process at Habberstad Mini was a great experience for me. My sales person Phillip Pardo is very professional and knowledgeable with the entire product lineup. With Phillips help I was able to select the best model Mini to meet my needs and wants. I love driving my Countryman and have to thank Phillip for making my car buying experience very pleasant. I feel like I not only got a new car I also made a new friend along the way. Kathleen

J.P. Mini

28 de jun. de 2015

I am on the second Mini that I purchased at Habberstad Mini. The sales people have always treated me fine. I would like to make mention of the wonderful service department. With all the various vehicles I have owned, I have never had the good fortune to deal with such a well organized service department. From my first Mini, I have always received outstanding attention from Tracey Geraci. She has always handled any problem swiftly and trouble free. I must say that my service experiences have always been a pleasure.

Suzanne

26 de jun. de 2015

I'm Leasing a Countryman that I ordered with the help of George's expertise. He was very knowledgeable in explaining all the packages and options available that would suit my needs and my budget. On pickup day George gave a demo to show all the workings of my new mini. From beginning to end it was a great experience. I LOVE my MINI. Thank you George. You're the BEST.

Victorine

24 de jun. de 2015

Always a pleasure to do business with Habberstad Mini. The service team is always very pleasant and knowledgeable. They always make you feel important and valued as a customer.

BASIL123

22 de jun. de 2015

I have purchased 3 new minis from Habberstad. And have had many service experiences, which have all been positive. But last week was the best experience I have ever had at any dealership ever in my life. Tracey Geraci, service consultant, went way beyond the call of duty to obtain a loaner and get my car repaired in a single day. I was in a difficult situation, and Tracey stepped up and was able to help meout of my jam. I am so grateful to her, I will never forget her kindness.

New mini driver

22 de jun. de 2015

We just bought mini and jarred was our salesman... He was a pleasure to work with... Very knowledgable. Would definetly reccomend Jarred if you are interested in buying a mini!!

Howie

20 de jun. de 2015

I recently purchased my Mini Cooper at Habberstad. Jarred Sinclair, my salesman, was extremely helpful and knowledgeable. I always stayed away from owning small cars, but this car is fantastic and so much fun to drive. The mini has an unbelievable amount of room in it. Even when sitting in traffic, you forget about how small the car actually is. It is not until you fit it in a small parking spot do you realize its true size. Whenever I think about driving my mini, a smile comes across my face.

pippamini15

18 de jun. de 2015

I've purchased cars ranging from Ford to Volvo to Bmw, and my experience at Mini was by far the best. My salesperson Jared was so knowledgeable about the car I was purchasing as well as other cars on the market that I was considering. He made my decision an easy one, and I'm so happy I chose my countryman. I love love love this car!!! It was also delivered on schedule, and Jared and the crew at Habberstad were able to process my paperwork on a holiday weekend so I could enjoy my mini right away! Thanks again!!!

happy happy Mini Mini

18 de jun. de 2015

I have been going to these folks for years for regular service on my Mini. They are the best. Great communication and everything is done right the first time. Tracey is awesome. Do not let her go.

mig

16 de jun. de 2015

By far the best car purchasing experience I have ever had! Philip is knowledgeable, professional, and was sensitive to my needs. I was motoring happily in no time at all and extremely satisfied with the entire process. I would recommend Philip and the entire dealership to anyone looking for a hassle free car buying experience, kudos to habberstad mini!

Countryminigirl1

16 de jun. de 2015

Everyone in sales and service have gone above and beyond for me at Habberstad mini of Huntington. I have already recommended this dealership to friends and associates! Thank you,Jessica

rlaw22912

12 de jun. de 2015

I had a great experience, excellent salesman(George), the deal was perfect with a very smooth and on time transaction. After my purchase I was missing a part that was supposed to come with my auto. I have been trying for 2 weeks to get this part from the dealer. My unfortunate response was, nothing from the manager and yet I still haven't heard anything. I was hoping this didn't end my relationship with this dealership after buying 4 cars from them :(

mattandlawrence

11 de jun. de 2015

Sent my MINI Countryman for her 2nd service and Tracey and David on the service team were extremely helpful. They were helpful and got everything that needs to be looked at done without any hassle. The attention given to me and my Countryman was thorough and efficient. Getting a loaner MINI Hardtop while my Countryman was in service was the icing on the cake!

Hionpcs

31 de may. de 2015

So my first experience with the service center was very successful. The team is awesome and really understand the love a person could have with their mini. Thanks Pedro and Tracey for being so awesome and caring about my Hotwheels as much as I do

jurl

7 de may. de 2015

This is my 2nd mini from this dealership. both times i have been truly satisfied with all the people,Especially Jarred Sinclair. Just awesome !!! I LOVE MY MINI !!!

anneonli18

6 de may. de 2015

This is my 3rd Mini and my and my best experience at Habberstad so far! Jarred Sinclair was a pleasure to deal with and extremely knowledgable!

MatiK212

5 de may. de 2015

This Mini was my first and the whole process at Habberstad was a first class experience. I took numerous test drives with my son who is 9, and asked Jarred a slew of questions. Jarred knows the car inside and out, and it is clear that he loves what he does. In short, I am now the proud owner of new 2015 Jungle Green MINI Cooper S Countryman All4 and couldn't be happier. The car is a blast to drive, and has plenty of room for my son's hockey stuff.I can't say enough about Jarred. He is the reason that I am now driving a MINI. I had some questions about the navigation and Mini-Connect, and he brought out his own car to demonstrate. Couldn't figure out whether I liked the Countryman or the hardtop, and stopped by more times than I'd care to admit in public. He was patient, and guided me through the decision making process as well as what options I would like. In short, he was dead on. Please reach out to him if you are in the market. You won't regret it!

Rudz36

18 de abr. de 2015

George was a pleasure to deal with. He was very professional and helped us through the process. I would recommend Habberstad to a friend. I love my MIni

MiniLy nie

18 de abr. de 2015

Hard to believe my Mini Hardtop is 6 years old. Still drives as if brand new. Booking service appointments is a snap. People are courteous and friendly. I've usually waited for service to finish work on my car but also have taken advantage of a loaner car. Be prepared to pay $$$ for service perhaps because it's a once a year thing. Love my Mini and will most likely be purchasing another in the very near future.

Tazzie_l

18 de abr. de 2015

I went into Habberstad Mini on a whim to test drive a Countryman because it's been my dream car for years.I drove the hardtop and the Countryman and fell in love with the hardtop. After speaking to Megan, my motoring advisor, I realized I could make my dream of driving a Mini a reality. Not even a week later, I was in the car on my way home with it. The staff is incredible, they're accommodating, fun, and they really know what they're talking about. I would go back in a heartbeat, and I plan on it for my next Mini!!

lori1013

7 de abr. de 2015

Just leased a Countryman All Wheel drive. It's addicting! My twenty-something sons love to drive it. It handles great, it's so peppy, and it's very practical. The trunk is bigger than I expected for a car this size. My advisor, Philip Parlato, was so nice, and explained everything in a friendly, low-pressure manner. He worked with us to get us the best lease rate he could. I would definitely recommend both Philip and Habberstad Mini!

Paul R.

2 de abr. de 2015

George K. Was knowledgeable, helpful and low pressure. He made for a great new Mini purchase experience. He showed us how the advertised lease rate was derived and then worked so we could get that same rate on the car with the options we wanted. I was hoping for them the give me a higher trade-in price for my old Mini, but at least they were honest enough to tell me I would probably do much better selling it on my own.

jgian64d

1 de abr. de 2015

Jackie GianninoWorked with Tracey Geraci in service and had the best experience, she went over everything and went out of her way to assist me. Because of her service we are looking at a new purchase.

Yabadoodle1486

29 de mar. de 2015

While dealing with some power steering issues on an older mini the service department called me to go over some repairs needed. The cars power steering repairs where extensive (over 2600 dollars). I asked the service department to not touch the car until I made a decision either to have the repairs done or get rid of the car and purchase a new mini. The next day I emailed the service department to not touch the car because I wanted to get rid of it. I was informed about 700 dollars of work had already been done on the car which seemed to have occurred after my phone conversation. Unfortunately I truly was planning on buying a new mini at this dealer but this will now, not be happening.

JohnPat

23 de mar. de 2015

The great team at Habberstad Mini helped me get my run tire flat fixed right away. Tracy is amazing and is always super helpful.jpw

Gia

21 de mar. de 2015

I just began my fourth Mini lease in a row. Love my Mini and love George K. at Habberstad. Great service, great selection, great dealership. Highly recommended.

nycfirefighter

18 de mar. de 2015

Recently took delivery of a 2015 Countryman All4. Absolutely love it! Highly recommend seeing Jarred Sinclair (he was our "motoring advisor"). No hard sell, everything explained in "plain talk". When it came time for pick up, Jarred explained all features/functions of this fine automobile. It's a fun ride. Do it! You won't be disappointed!

Tom1822

3 de mar. de 2015

Wills and Tracy are always friendly and willing to help. Appointments are easily made and a loaner car is always available if you can't wait. A pleasure to deal with

Meri

2 de mar. de 2015

They did a great job with the service and when I was unable to pick up my car, they drive my car to me and picked up the loaner free of charge.

Coreena620

25 de feb. de 2015

Every time I take my car in for service, I am NEVER disappointed! I got a flat tire as the dealership was closing on a Saturday afternoon. Will did everything he could and came through with a loaner car ready for me after service hours, so I wasn't stuck over the weekend. On Monday, Tracey took over with excellent customer service and follow up. By Monday afternoon, I was back on the road.Great job! Thanks!

arenak

19 de feb. de 2015

Will and Pedro are always super friendly, helpful and knowledgeable. Making an appointment is easy, they are accommodating with a loaner vehicle and fast service.

david

6 de feb. de 2015

smooth and quick transaction with philip...offered fair pricing and excellent financing...not a hard sell but offered all options....came on a friend's recommendation and now would recommend to other friends

isleofbones

6 de feb. de 2015

I just had my new navigation installed in my Mini Cooper S. It's the aftermarket one designed for mini's that is mounted on the steering column with the speedo and tach. The experience was very good. The lady who assisted me in the morning was friendly, efficient and made it a quick in - and - out, getting me a loaner car for the day. The new nav system was installed neatly and works well. The only reason for the four stars was that the phone numbers in the on board computer system that my dealer inputted when I bought the car two weeks ago. In fairness, when the service rep. called to follow up and ask hif I was satisfied, she said to come on back anytime and they would re - enter my phone numbers. One last thing that prompted me to give four stars instead of five on one of the customer service category is the dealer did not give my car the car wash that is said to be given at every service. I asked the gentleman outside who handles that issue, and he Said ,"not today, weather". It was the only day that the temp hit 40 degrees, within a weeks stretch on each side of my visit, and it is supposed to part of the advertised of service. He said to come back another day... not convenient for me. However, the overall experience was very good, the lady in the service department was super - accommodating and the navigation system was installed nicely.

RobH

22 de ene. de 2015

When we first met Philip, we hit him with a barrage of questions on several of the mini lineup- we live in the city and had not needed a car for several years. A few friends had given us their recommendations and we had done research too. Philip very patiently went through each car and option available. He really knows these cars in detail. We looked at both new and pre-owned. In the end, Philip helped us find just the right car and we absolutely LOVE our car. Philip is knowledgable, patient, and funny too. There is no pressure at all!! He only wants to help you find you your car.

Jrh

22 de ene. de 2015

Everything was perfect car was in for service the staff was nice friendly and took care of me right away got my back sooner then I expected no complates at all Thanks

Gsjada823ataol.com

20 de ene. de 2015

Excellent service and experience. Whenever I bring my car in I always get the same great quality of service. The staff is friendly, helpful and knowledgeable.

Carmen Baron

13 de ene. de 2015

George Kouroumousis, as three years ago when I leased my first Mini, was so helpful in every respect of my experience with my new lease. So friendly and knowledgeable about everything.Willing to take time with me so that I understood all that I needed to know. Thank you George,Carmen Baron

CStehn

13 de ene. de 2015

This hadn't been my first lease experience but had been the first at Habberstad Mini in Huntington. It was a great experience compared to the ones in the past. Philip was very knowledgeable and great at explaining all the features of the car. When it came down to finding me the car I wanted it was more than I could have asked for. I love my new car and would highly recommend Philip and Habberstad to friends.

Dah

13 de ene. de 2015

I traded in my old Mini for a new one and was extremely happy with the whole process and all because George Kouroumousis was such a pleasure to deal with.

lsblaw

12 de ene. de 2015

This is my first mini. I leased the Countryman all wheel drive model. I am very happy with it.Philip was a pleasure to work with. He was very helpful in explaining the program benefits available and based upon his presentation, I decided to purchase tire protection. Good thing I did because on day 4 I wound up hitting a huge pothole on the BQE and had a sidewall puncture.

spitter0001

12 de ene. de 2015

This is the first time buying mini. I read on some reliability issues with the mini from JD power, Car&Driver, etc.. prior and I was unsure of mini's quality. Philip's good. I forgot about the reliability stuff during the purchase. I guess that's good. I think. Anyways the purchase experience was good. Not too pushy. I got my car really quick, next day. I understand all dealers out there want to paddle additional high margin stuff but I respectfully declined. I think this place knows that high pressure tactics only create customer resentment.So far car is running well. No comment on "service" yet. Soon we'll see. Hope it's equally good as the sales experience.

jenee2222

11 de ene. de 2015

George K. was so helpful in getting me back into a mini. I am so happy with my 2015 mini cooper hardtop. I love it.

rwgjr54

8 de ene. de 2015

My Mini had a scheduled service do. The time it took to do the service I needed was great. As a Mini owner I want my Mini to stand out from others, so I had purchased black rings that go around the headlights. The original ones were chrome, my Mini is Silver & Black. After they were installed, my Mini is surely looking different then any others. And while I was waiting I had a couple cups of coffee and before I knew it my car was ready. Habbastad Mini is truly customer friendly. Their staff is friendly, curtious and generally care that you auto is maintained properly. Tracey and the rest of the service department surely care about their customers and make you feel welcome.

monicam1

7 de ene. de 2015

George Kouroumousis is an excellent sales rep! This is my 3rd mini purchase from him and he is always professional and knowledgeable.. Great experience!I would highly recommend him...

Stefgio

5 de ene. de 2015

Really enjoying my new mini! George was super patient with all of my questions and concerns and answered all emails promptly! Together we custom made my mini and I am very happy with it!

Carmen Baron

2 de ene. de 2015

As before, I was treated with warmth and in a very professional manner. I felt confident that I was being treated fairly and would be treated this way in the next three years of my lease. George Kouroumousis was most helpful in every way.Carmen Baron

PMA

2 de ene. de 2015

I cannot speak more highly of my experience at Habberstad dealership. The entire staff is warm and friendly and you never feel pressured. Philip Parlato was my salesperson and he was exceptional. He was very patient with me and answered all my questions and concerns about going from a BMW X3 to a Mini Cooper Countryman.

harrythehealer

31 de dic. de 2014

It was my first time buying a car and George Kouroumousis at Mini Cooper in Huntington was an unbelievable help from start to finish. He is trust worthy, honest, extremely knowledgeable, and will help you to the best of his ability. He really goes out of the way to make the experience a pleasurable one. I am beyond satisfied with the service and the car, and I can't wait to upgrade to the S one day!

3rdMini

30 de dic. de 2014

Went in for an oil change, left with my 3rd Mini. Everyone involved made sure my needs were taken care of. My sales person Phillip Parlato sold me my 2nd Mini also. He made it just as easy the 3rd time around. Very happy with the new Mini!!!!!!!

lkanjee24

29 de dic. de 2014

If you're in the market for a new Mini, Habberstad is the place to go to. Speak with Philip and I guarantee you will not be disappointed! He is truly awesome!

mattyk

27 de dic. de 2014

JARRED.. JARRED.. JARRED SINCLAIR.. One stop shopping. Excellent communication and follow up. True salesmanship. I will continue to recommend anyone looking for a Mini to Jarred. The best car purchase experience to date! My Christmas present came early this year thanks to Jarred!

happymini

23 de dic. de 2014

I have wanted a Mini for over 10 years ago. Just recently I decided to make it a reality. Going to Huntington Mini and working with Jared Sinclair was great. He is very knowledgeable about the car and explained everything I needed to know. This was my first lease and he walked me through my options. I never felt as though I was being pressured into any decision, but instead given a full education about my choices and then allowed to decide on my own. He was approachable and warm and I felt as though I was dealing with a freind, not a saleman. Everyone who has seen my Mini has gone crazy for it and I know of at least two other people in the last month who have gone to Huntintgton Mini on my recommendation. Thanks Jared and three cheers for Mini!

Dorenetlc

20 de dic. de 2014

I went to Jared! I LOVE my mini and I had an awesome experience.. Attentive, great follow up and really smart about these cars...I would absolutely reccomend the dealership . This is my 3rd mini and I came back to mini after a hiatus. Great, great, great experience.

The Griz

20 de dic. de 2014

That is: as great, high, or intense as possible or permitted. denoting the greatest or highest point or amount attained.After driving an E-Class for many years.something like sitting on the living room couch,now I fell like Im driving again!My brilliant son (literally) is now interested in trading in his JEEP,I (as a good mother) said, he must see Jarred Sinclair..at Habberstads,what mother could direct her son wrong?Sincerely,Maureen Riegger

AmartinNYC

17 de dic. de 2014

We had a Great experience at Habberstad. They were very accommodating and got the car we wanted at the rate we wanted. Philip Parlato is a great salesperson! Thank you once again.

ronaldastevens

8 de dic. de 2014

The Service Center is friendly, informative, helpful and honest. They work hard to take care of any problems quickly, and with minimal hassle to the customer. I received my 2012 Countryman S about 2 and 1/2 years ago and I already have 83,000 miles of hard driving (city/highway mix). The MINI service center at Habberstad has been great, particularly Will, Tracey, and Pedro. Thanks guys!!Ron2004

stephanie555

7 de dic. de 2014

I LOVE my new MINI hardtop-S! If you are in need of a new car, you will be in good hands if you visit Habberstad Mini. Jarred Sinclair was the best! He is friendly, takes the time to explain all of your options, and is very knowledgeable about all of the features in your new Mini. This is my first Mini, and I had a lot of questions! Jarred always answered my emails quickly, and helped me with whatever issue I needed help with. Amanda was also very nice, taking care of the financial end of things. The car is AMAZING! It's so much fun to drive, looks great, and performs well. Definitely go to Habberstad! Ask for Jarred! Get a Mini!

donna529

4 de dic. de 2014

People said I was crazy for trading in my BMW 3 series for a Mini Countryman S all wheel drive, but I LOVE IT! It's a great car, good gas mileage, fun to drive and looks GREAT! If you're thinking of buying a Mini you need to go to Habberstad and see George. He knows everything about Mini's, he is extremely friendly and very honest. My overall experience with Habberstad was definitely a pleasure!

ToastyS

4 de dic. de 2014

Shopping for a Mini Cooper was the best car buying experience yet. There was no typical sales pressure. Philip was awesome and went above and beyond!! Amanda was also great with the follow up calls and financing.

Coreena621

27 de nov. de 2014

I have purchased two Minis from this dealership, both from Jared Sinclaire. He is amazing! He will walk you through every option and make sure you make the right decision for you. Whenever I have a question in between cars, he is quick to answer. The service depart goes above and beyond, making sure you get an appointment, know the progress of your car and have a ride or loaner when you need it. I highly recommend this dealership.

mmichal

22 de nov. de 2014

I purchased my first Mini Cooper S (2014) this year, and I'm loving it! The staff at Habberstad is wonderful, especially Philip who was so good to me during the whole sales process. Phil always went way out of his way to help, and patiently answered my millions of questions. Since I am disabled, it's very tough to search for a new car since I can't drive everything right out of the box, but he was great at assisting me, and went way out of his way to make sure I was comfortable. I know, I know, they're there to make a sale, but it's not every place that makes you feel as good as I did with making the decision to purchase my Mini. I recommend anyone looking to purchase a Mini to come speak to Phil. I love my "Nigel" and I look forward to years of driving pleasure. Thanks also to Amanda on the business side, and to the service department team with a shout-out to Pedro and Tracey as well. Thanks, guys!

flyboy3120

16 de nov. de 2014

I can say without a doubt that my experience with car dealerships through the years do notcompare with my most recent visit to the Mini dealership in Huntington NY. The sales representative, Christian Nanas was outstanding. He was cordial and friendly each time we met.I did not have to endure any high-pressure sales tactics. If there were any questions Christian answered them promptly. His knowledge of Mini products was also impressive. Management also gets a thumbs up for there support as well. I would most probably do business with this dealership again and would recommend them highly to any potential customers.

CindyLi9202

6 de nov. de 2014

I love my new Cooper!! Christian, my dealer, was very friendly and patient though the whole car buying experience. He taught me how to use the car and explained each buttons' function in detail. Amanda was also very nice to explain each coverage. Since my check payment had some problems, they sent me the car at my place!

sean.ai.9

28 de oct. de 2014

Philip Parlato is very friendly and give us a good price. Very happy to get my countryman here! It's a vet good dealership and good service here!

Bent109

21 de oct. de 2014

Just wanted to thank wills the service advisor and Jan and Pete the 2 techs that worked on my wife's Mini Cooper. Wills was one of the nicest service advisors that I have dealt with in many years and I hope he stays there for as long as we own this car. JAn is not just a tech you can tell by speaking to him that he really enjoys what he is doing and his customer relation skills are really off the charts. Eric and Jim should be proud of these guys.Thank You Bob and Lisa Bentivegna

cimarronh

10 de oct. de 2014

My dealer, Jared Sinclair, was very friendly and patient with me through the whole car buying experience. This was my first car I purchased on my own and Jared walked me through all the different options. I had my heart set on the MINI Countryman and he told me even more features about it that I didn't know and reaffirmed my decision to make the purchase.

D-T

24 de sep. de 2014

I had purchased my '09 Cooper S in Southampton and got tired of driving out there for service, I decided to try here. After the great treatment from the service department, I decided I'd stick with them. So much so, I traded in my car for a '12 Countryman S. We were off to a great start!One year is up and it's time for the first service. (12,956 miles) The service crew is gone and now I'm dealing with Tracey. (My wife brought it in since she is the regular driver and works much closer to here) My wife was talked into some 'preventative' procedure that cost over $400. She didn't understand that she was going to be charged and signed anyway. I had told her they can't charge for a repair under warranty since there were only 12000 miles on the car.I go in and pick up the car and Tracey hands me a bill. I asked why am I charged for a 'preventative' procedure when I needed a 'fix' instead? Am I the only one who can't see the logic there? Don't you 'fix' first, and then 'prevent'? Now the arguing gets heated. Thankfully there was a counter separating us. Tracey and I did not hit it off well needless to say. Of course there was nobody else available to speak to, so I had to leave and got a call on my way home. After more arguing I was told that the charges would be reversed for 'Goodwill'. I explained I'd be in the market to replace this one in early '15 and I'd stick with Habberstad.February of this year I had the 2nd year service. (25,191 miles) The car wasn't ready the first day. No real reason given. I was fine with it. I picked it up the second day and was told by Tracey and someone else the printout would be mailed to me. OK A week later I was called for my opinion on the appt. I said all seemed fine, but I never received my copy of the service. I was informed again it would be mailed. Still nothing.Two weeks ago, a service light comes on in RED. (31,561 miles) I brought it in to see what it means. It means it's overdue for an oil change. I said but it was just done in February. Tracey said "No, It wasn't due for a change at that time" WHAT? How could it not be due and why wouldn't you tell me I should get it done anyway? Tracey failed on more than one level here. Now I've got a car with just under 20,000 miles on it's oil. Instead of apologizing, she had me make an appointment to BRING IT BACK YET AGAIN for the oil change. When Tracy is let go, I will gladly return to Habberstad, but not before. I will now be trekking to Southampton yet again for service. And I will definitely not be here in a few months when we trade it in for another Cooper S.Yes Habberstad, you lost a sale due to your service manager. She sure got even with me for arguing with her.

volguyy

13 de sep. de 2014

The work that was recommended and performed made a noticeable difference in the way my car is now performing. Trusting the people who recommend and provide serve to your car is the # priority for me as a customer.I trust and highly recommend the Service Group at Huntington Mini.Thank you

rob-mini

10 de sep. de 2014

After the rain storm we had in mid August, My Mini Cooper Clubman had 4"of water in it. I was able to start it but that was about it. After letting it run for a while I was able to drive it to Habberstad Mini. .Dealing with the service department I was told to contact my insurance agent. Of course my Mini was totaled. I was pretty much depressed all week-end as this was my first car I had brought new. With the help of Tracy, she got in touch with Jarred who in turn got in touch with me. I explained my situation to him and be for I knew it I was driving a Brand new Mini Countrymen. Jarred was very helpful and made my experience an easy one. One top of all they did for me, they gave me a pair of Union Jack mirror covers that matched my car. When I left there that afternoon, I was so overwhelmed with emotion I had to pull over and clear my eyes. I will recommend anyone I know to us Habberstad Mini to purchase their next car.

Dinafish

4 de sep. de 2014

Loving my Mini Convertible. Jarred Sinclair was a pleasure to do business with. Hope he is still there when I purchase my next one. Can't wait!

Diana almonte

2 de sep. de 2014

I absolutely love my new mini.!!!!!! I got the new mini all4 countryman. Habberstad mini dealer were great with service! Matthew knew exactly what I wanted and what I was looking for. I recommend asking for Matthew for great service!!! Thanks Matthew!

drmini14

21 de ago. de 2014

From my first email contact with Philip to the time of delivery, the purchase experience could not have been any easier or enjoyable. Philip is a true sales pro. He is extremely knowledgeable and enthusiastic about the products he offers his customers.I recently took delivery of my 2014 Countryman S ALL4 and have absolutely nothing negative to say. Upon presenting my "build" to Philip, he was very thorough in reviewing and recommending what features I may want to add and which ones might not be for me. There was absolutely no high pressure as I felt the sales approach was completely customer needs based.Philip was very consistent in his communication updates from the time the order was placed right up until my MINI came off the truck. He even texted pictures to me as it was being offloaded....nice touch. The delivery process was also a very enjoyable, no-hassle experience. All my finance paperwork was completely in order and Philip's explanation of all my new MINI's features was very detailed. He was sure to verify I was completely comfortable prior to leaving the dealership.Since taking my Countryman home, Philip has been in communication on several occasions to make sure everything is OK. I have already referred one person to him and I'm sure there will be more in the future.Thinking about a MINI......Go visit Philip!!

Lauren Mundell

15 de ago. de 2014

If you want to enjoy buying almost as much as driving your new MINI, go see Philip. We walked in on a Sunday, went for a test drive, and drove home the exact MINI we wanted 2 weeks later. Philip walked us through all of our options and it never felt like we were being sold. We felt like he was helping us imagine and realize our dream car. And, we actually enjoyed spending the time we did with him because he's aN authentic person who knows he's selling a great product, so there's only listening and answering, and even laughing! Everything at the dealership is professional and respectful. They respected our time and our wishes, finding us the car we wanted, instead of trying to sweet talk us into one on the lot. Amanda in the finance office was so easy to work with, we did everything through email and on the phone and when I came to pick up, my paperwork was flawless. We would recommend the dealership to our friends and once you own a MINI, you'll smile every time you get behind the wheel. Thank you for making the whole experience fun and exciting!

organic44

1 de ago. de 2014

I just took my Mini Coupe in for it's routine first year check up and considering the winter pot-holes decided to get a front-end alignment as well. I was treated like an old friend and the work was done quickly and professionally.

HalleT

30 de jul. de 2014

George Kouroumousis is the best sales person. He was so helpful and made sure I get what I want and worked with me for the best deal !!! This is my 5th Mini and I'm sure wont be the last one.. Love driving my toy :)

AFicalora01

28 de jul. de 2014

I am very impressed with the professionalism offered by my Salesman- Jarred Sinclair. His knowledge of the Mini Countryman was quite extensive and very helpful to me. Jarred Sinclair certainly made the purchase of my new Mini an enjoyable experience. I was also impressed with the courteous Service Dept. staff and their quick and efficient service.Note: I was a little overwhelmed with the numerous options and colors of the Countryman. Jarred was kind enough to actually show me his personal vehicle ( which is beautifully outfitted) and designed my Mini just like his. TWINS!Thank you.Annette Ficalora ( Mini Countryman owner)

Victorine

21 de jul. de 2014

Wow, what can I say? I had a wonderful first leasing experience at Habberstad Mini. I leased a 2014 Mini Cooper S. My sales consultant was Philip Parlato. He is amazing!!! He is so knowledgeable, professional and a pleasure to do business with! I felt at ease leasing for the first time.I bought my first Mini Cooper from Habberstad and I went back to lease a Mini this year. I would definitely recommend this dealership to everyone. My experience there was excellent! Everyone is so pleasant and professional. When it is time to lease again, I'll be back!Thank you for everything!Victorine Kristiansen

DrMarisa

15 de jul. de 2014

We recently leased a 2014 Mini Cooper S New Original model. We had a wonderful experience at Habberstad Mini. We worked with Sales Consultant Philip Palarto who was friendly, helpful and professional throughout our experience. We would definitely go back to Habberstad MIN and refer others there as well!

asatghare

13 de jul. de 2014

This is the 2nd Mini we are have bought from Mini Huntington, and both the times the overall experience was excellent. Pricing was very competitive both times, with very short delivery times, and they had the cars in stocks, exactly what we were looking for. Our primary sales person both times was Jared, very friendly and made the process super easy. While not directly involved, another sales person, George was helpful too, both the times Overall a very pleasing and efficient buying experience, and would definitely be back there and recommend to everyone

Kristie S.

8 de jul. de 2014

George Kouroumousis and the team at Habberstad Mini were fantastic! George was knowledgeable, patient, and really helped us put together our dream car. We would definitely recommend buying from this dealer; they are passionate about what they do and make the experience a real pleasure.

Seaspray

17 de jun. de 2014

Habberstad MINI is just the best, their staff including my sales advisor, Jarred Sinclair were so friendly, helpful, knowledgable, and there was NO PRESSURE. The test drive was awesome, I got to see how the MINI would perform in day to day traffic and on fun back road rally's. I would highly recommend Habberstad MINI to anyone.

rdkessler

7 de jun. de 2014

I would like to thank Phil Parlato, and the whole team at Habberstad Mini, for providing the best car buying experience that I have ever had. Phil's low key, no-pressure demeanor, combined with his excellent recommendations regarding lease options, led me to the purchase of our first Mini. The complete experience with Habberstad Mini in Huntington was, without exaggeration, fantastic. I would highly recommend Phil, and Habberstad to anyone considering the purchase of a Mini.

billnbarbden

6 de jun. de 2014

Philip was very helpful and patient explaining different vehicles and financing options available.Also everyone we encountered was extremely helpful.Overall a very pleasant buying experience and would definitely recommend.

TimMoss

6 de jun. de 2014

Phillip was a true pleasure to work with along with Amanda Tully. I went in with the buyer beware attitude and walked out with a feeling of being served a comforting meal. There was minimal back and forth and all discussions with management when making critical monetary decisions were out in the open. There was never the feeling of back and forth with a manager making decisions from and ivory tower. Very cool shop. Phillip even offered for me to have some sushi with his coworkers while I was waiting for my car to be prepped. If you want no pressure and a feeling of "no pitch sales" in a BMW environment this is the place for you. I highly recommend Habberstadt MINI and I definitely would say that Phillip was one of the best I have dealt with in my 30 years of buying and leasing all types of cars. To close; if you are in the market to get a MINI go see Phillip, you might not get a car that day but you will have the feeling of great service as opposed to the feeling of "getting served".

Mike&kelly

30 de may. de 2014

This is our second mini, first from habberstad. It is so quick and Matt was very easy to work with. He wasn't pushing us to do anything, instead he was there for help and questions. It was a pleasant experience and I would definitely go back to buy another!

gailinzerillo

29 de may. de 2014

Buying a Mini from Philip Parlato at Habberstad was an easy and fun experience. He was knowledgeable and ready to answer all my questions. If he was unsure of something, he inquired and came back to me with answers to my questions. Philip kept in touch each step of the way and was very enthusiastic and helpful. I would not hesitate recommending the dealership and my salesman, Philip Parlato.

krit

22 de may. de 2014

I love the Mini Cooper Countryman and the people who helped me get it were exceptional. Phil was always available which I find unusual based on other dealerships I have dealt with. I had many questions and wanted to check on many different vehicles. Phil did it all with a smile and in more than a timely fashion. I was so impressed with him I referred a very good friend of mine to him. My friend also purchased a Mini Cooper. Amanda was extremely efficient, friendly and well informed. She handled all of the details and had me out of there in no time at all. Overall a terrific experience.

Bobneileenb912

22 de may. de 2014

Philip was outstanding in helping us find the right mini for us. We are happy with our new mini and Philip made the experience easy and enjoyable. I highly recommend this dealership and Philip

Hanan722

15 de may. de 2014

George KouroumousisHe's very helpful, he did great job and explain ever single thing about my car, I recommended him for all my friend.Thanks a lot.

cmdeban

13 de may. de 2014

Everyone at Habberstad Mini was great to deal with. Jarred made my purchase a fun experience; there was NEVER any pressure at all. I would recommend Habberstad to anyone interested in purchasing a Mini!

AprilWaz

11 de may. de 2014

My overall purchasing experience was positive. Christian was a great help in explaining in details on the mini countryman. Trade-in price was pretty much in-line with other dealership offer. It took a little longer than I expected to reach the delivery date because of the financial transaction process with my bank.

barrystevenlewis

9 de may. de 2014

I leased a 2007 mini cooper S convertible. Loved it so i leased a 2010 (same car) for 4 years. the 2010 handled better than the 2007 but mini had included a 'total' computer system and that was the achilles' heel of the car. the gps was useless, as was the in-car phone system (i disconnected it completely after 4 months). the sensors around the car were faulty: the convertible top kept on shorting out the system as did opening the trunk with the 'levers'; the trunk's sensors wound up having to be replaced. i tried other cars when my lease neared its term but frankly no other car handled like the mini, drove like the mini or had the compact but spacious interior design (at least in the front) of the mini. and it had the 'sun-roof' capability---pulling the top back just over the front seats. i cruised around during the winter with that open unless the skies opened up or the temp was really freezing.so i decided to get a 2014 mini s convertible but with no computer. stripped bare. i didn't want to go near any computer system connected to a mini-cooper. then i met up with jarred sinclair, habberstad's sales rep.jarred knows his machine. he knew about the computer system, explained about the update, showed me carefully what it could do. he knew his car inside & out. my previous salesmen at habberstad were nice fellows but didn't know much about the 'new' end of the car. jarred has the instinctive knowledge of the young for the digital world we live in. he came of age with all this and is at home with it. and he showed me how much the mini's computer system had improved. i went for the system and have used the car a month. i don't commute and don't go on long trips but i did take it to maine and back (from nyc).i love my 2014 mini. it handles better than the 2010. its shifting (it's a manual) is smoother. the computer system is much better (& could be improved) but jarred's instructions paid off. and i appreciate he's there to help. it wasn't the hype of the website nor any kind of deal from mini. it was jarred sinclair's knowledge: he knows his car. and he convinced me to invest in it. i'm quite glad i did.

K9fixor

3 de may. de 2014

The whole process was excellent until the delivery experience. I had to call several times and not have a call returned for 3 days which delayed my delivery for over 10 days. This had nothing to do with my primary salesperson but those that are responsible for setting up delivery

MatthewGio

14 de abr. de 2014

Matt made buying this car as easy as possible. I hate the back and forth and stunts to get the lowest price. Then you still leave feeling like you got cheated. Matt wasn't like that at all. He truly was the most honest car salesman I ever worked with!

kerryb

8 de abr. de 2014

My husband and I had a fun experience at Habberstad Mini in Huntington. From the moment we walked in we felt welcomed but not bombarded. Jarred was very informative and just a great guy all around. The show room was clean and the staff was friendly. My car couldn't be better, I love it! I highly recommend Jarred and the staff at Habberstad Mini of Huntington.

ETL330

4 de abr. de 2014

My girlfriend has been interested in a Mini Countryman for the past few months and while she's been working on gathering her down payment I've been following the market. Habberstad Mini has had a white Countryman S exactly how she'd like it sitting infront of Bay Shore for at least three months and it's been in their inventory since at least September. For a white it was priced around $27k, but it was recently dropped to $25k This is still above lower mileage comparable CPOd vehicles, but we figured we'd head up to Habberstad Mini to see what they had to say. I was interested in working a deal on a Paceman S for myself and the Countryman for her. My family has been Habberstad BMW customers for nearly 15 years and I was hoping that between that, the fact the car had been there so long, and the fact that we'd be working a 2 car deal we'd be able to make something happen. Unfortunately we worked with possibly the most unmotivated salesman I've ever encountered. When we got to talking about the price of the car and I mentioned it'd been sitting at BMW of Bay Shore for three months he essentially told me I was lying and that there's no reason it'd be at BMW of Bay Shore until the 'assistant manager at the next desk piped up and said 'yeah it's been there three months. I actually need to bring it up here because it'd sell in a week here.' Well, I'm just curious, but if it'd sell in a week then why'd you just reduce the price $2k instead of taking a chance and moving it? Probably because it's overpriced, if I had to guess. I mentioned that a local dealer had an S ALL4(Habberstads CPO is just an S) with 18k miles on it for $20,500 and he responded that I was comparing apples to oranges with a CPO car vs a non-cpo car with 10k more miles - This would be a valid argument, except for the fact that the cheaper vehicle had only 5k more miles, still has a solid 2 years of factory warranty and is an ALL4 which is a big advantage over the Habberstad car. So then he said we could hang out and he could talk about the price with the assistant manager when he was done with the people he was with. I told him okay well let's take a look at a Paceman in the mean time because I'm thinking of leasing one for myself. He walked outside with us and opened one up, but didn't offer a test drive - maybe because he knew we'd driven Countrymen elsewhere and they're pretty similar, who knows. I will chalk it up to his laziness. We went back inside and got to talking numbers on a Paceman lease. He presented a lease at $475/month when Mini is advertising a number of leases under $300/month on their website. I understand that the vehicle he was talking about had an extra $2k in options, but $2k in options doesnt add up to an extra $200/month. I called him out on it and he started talking in circles about the fine print on Mini ads. At this point I was done with him, but the assistant manager was freed up. Jared came back and told us he could deliver the Countryman unwashed and without gas for an $80 discount. We left and it was now abundantly clear why Habberstad has been steadily losing talent over the past few years, why everytime my family buys a new BMW they have to deal with a new salesperson because their one from the last vehicle has moved on, and why we'll never step foot in a Habberstad store again. Just wanting to make sure i wasn't out of touch with the market, i turned to the internet to check lease figures. There are a number of people out there with well equipped Pacemen paying in the $300/mo range, even one at $304 who was upside down on his trade in. The bottom line is that deals don't always work out, sometimes numbers just don't work, but there are deals you walk away from feeling okay and ones that make you feel like this made us feel and it always comes down to how they're handled. This was handled like absolute garbage, like we were disposable customers. When numbers on one car don't work, you should at least try to discuss another. Show people that you're interested in having them as customers and you're willing to work on something with them. This guy didn't even take our contact information after wasting 90 minutes of our time. There are other Mini dealers on the island who deserve your business besides these guys. Update: We found an awesome, lower mileage CPOd Countryman at MINI of Southampton and had quite possibly the best buying experience I've had. Well worth the trip to the east end to dealer with decent people. There's a reason a number of people from the good old days when Habberstad used to be customer service oriented have found their way to BMW/Mini of Southampton.

MiniCooper2013

1 de abr. de 2014

Habberstad Mini is a great place to purchase a car. My sales rep, Jarred Sinclair was fantastic - no pressure and extremely helpful! I highly recommended Habberstadt Mini. Two thumbs up!!! :o)

Phantumgurl14

31 de mar. de 2014

I had a great experience purchasing my first car at Mini! The service was wonderful, as well as the staff!!! They treated us as first-class customers, and were willing to work with us through the entire process! If your looking to buy a mini, I would definitely recommend Habberstad of Huntington!

luciason13

20 de mar. de 2014

This was my first new car experience. George was super patient and explained leasing, financing, and all the features during the test drive. The whole process from trading in my old car to paperwork was seamless. Got a new car within the week. Highly recommend to others!

Frizzy01

17 de mar. de 2014

Christian Nanas was my salesman! He was the best! He was very professional and catered to all my needs to purchase the Mini. He treated me like I was a friend buying the vehicle. :)

Blutitan

27 de feb. de 2014

Our Mini buying experience was very pleasant. Our salesman Philip Perlato was amazing. His attention to detail and desire to make us as comfortable as possible during the car buying experience was truly appreciated. Philip even had our favorite radio stations on preset and our home coordinates in the GPS.

Kathymcmurray

26 de feb. de 2014

I would highly recommend this dealership as they are very attentive, professional, and honest to their customers. They don't push their customers to buy/lease. They make sure to explain the pros and cons so that the customer can make a sound decision.

NONONONO

20 de feb. de 2014

Kevin Anglum is by far...the worst..and i mean worst salesman i have ever met.(THE NEXT REVIEW IS GOING ON BE OF AUGUST. HE IS THE BEST IN THE SERVICE DEPARTMENT AND HELPED ME OUT 1000X MORE AND WAS ONLY AT HIS DESK FOR 10 MINUTES !!) My first dealer vehicle experience, and most likely my last. I have never met someone that gets paid to sell you something, and not only give you limited information on the vehicle, but allow it to leave without being safe. Not only that but after handing over a large sum deposit, doesn't have the decency to even walk me out to the vehicle and congratulate me on my first time new/used purchase. After the transaction was complete and papers were signed and he didn't even give me a stand up handshake and inform me that we were all done. he simply got up, printed out some papers, went back to his desk put his jacket on and pretty much said..ok. and i waited there not knowing what we were doing, and after saying, ok whats next? he simply replied. your done you can go now. I will never ever use him again. I have never sold myself something for a sales man (if that even makes any sense) The guy is completely shot and i almost feel like he couldn't care less what i had to say other than, , SIGN HERE, $. DONE. However, after bringing the vehicle back 2 days after buying it with less than 200 miles on it, i noticed the brake pads were completely worn down to the backing plate, with scored rotors and the truck pulled to the left because of how low the pads were (which is unsafe!!!) and there was a maintenance light that popped on which the whole entire truck should have been looked over and should pass safety tests, which i own a auto shop of my own and would never allow someone to leave my property with how i had taken the vehicle. Someone said it was my problem because i didn't look at the brakes, but why on earth would i have to look over the car to make sure its safe when im buying it from a dealership? i give him 2 thumbs down.

saranowicki

31 de ene. de 2014

My husband and I are very happy with the purchase of our used 2010 Mini. Philip listened to our needs and ultimately secured us a great deal. Thank you.

GAIL021

27 de ene. de 2014

My 2013 countryman was in for service ( bubble on rim of tire ) Wait time was reasonable and all were pleasant and professional. Spoke to my original sales advisor Jarred who answered all my questions about my vechicle and informed me on new and other models for my furture reference. Tracey service advisor was more than accommodating actually the whole staff was...Completely satisfied..Thank you Gail

jenrilu

22 de ene. de 2014

Going to buy a new car can be stressful. This was far from stressful. It was exciting and fantastic! Our salesman Phil Parlato was respectful, personable, friendly, and diligent. The turn around time was really quite fast and I have never been happier!

fishfood

21 de ene. de 2014

I was very happy with my overall experience with this dealership. A good selection of Mini's on the showroom floor and the sales people were helpful but not aggressive. When I was sure of the model I wanted, the sales associate, Mr. Parlato, was professional and knowledgeable. He answered my questions and helped me decide on the right Mini for me. The dealer financing and other transactions were handled very quickly and professionally and I was able to pick up my new car within a few days.I received a good price for my trade in and was very happy to do business with this dealership and especially with Mr. Parlato.

aschrepf

13 de ene. de 2014

Had a great experience at Mini Habberstad and Christian was a big help in leasing my new Mini Countryman. I couldn't be happier and feel more taken care.

Coreena620

9 de ene. de 2014

Jarred is an awesome sales person! This is the second car I bought from him, and would recommend him and the dealership to anyone! He will get you in the car that is best for you and will make sure you understand everything!

djdudley

6 de ene. de 2014

I recently had an accident with my Cooper. I drove it to Habberstadt and didn't have to worry about anything after that. Tracey arranged to get it to the body shop and explained why the dealership uses this shop. She kept me posted on the progress of the car. She also recommended a separate repair that I was not aware of before it became a problem. When I came to pick up the car, she arranged for rental car return (even thought I did not rent the car through the dealership). Picked up the car 1-4-14, and was very happy with the work. Tracey has been my service advisor and has done a great job. I felt very relaxed.

Julianoonan

30 de dic. de 2013

I recently bought a Mini Countryman. I'm happy with it. This review is to compliment Christian on how he handled the sale.Christian definitely captures the spirit of the Mini Cooper and the reason why people buy them, which is to drive a car that is beautiful, and also fun. He is excited about the product he sells, and made the entire purchase a good experience. No pressure, just excitement with the vehicle. I hope he will continue to convey the pleasure of owning a Mini Cooper vehicle.I hope that my future experience with the dealership will be a happy one.Julia Noonan

artzgrle

23 de dic. de 2013

I recently purchased my leased Mini Cooper at Habberstad Mini and found the experience to be a pleasure from start to finish. Marc Marro took the time to explain the process every step of the way and worked with me regarding my not so perfect credit. The service department was also helpful and thorough. I am so thankful to Marc Marro and the Mini team for making the purchasing of my Mini so easy.

ag14

20 de dic. de 2013

Matt was the best salesman I have come across in 25 years of leasing all kinds of cars! I am not well and approached him with a no nonsense attitude. Within an hour we had picked out my mini countryman and figured out the finances so I could afford it! He has been kind, sincere and supportive. The best experience ever!

oolaioolai

18 de dic. de 2013

Treated well by GeorgeThis is the 3rd Mini he has sold me.A no pressure guy. always courteous and straightforward.Highly recommended if you want an easy experience

eileensandra

13 de dic. de 2013

George treats me like I am the only one ever to purchase a mini, in fact this is number 4, 2 of which I have purchased from George, he is always courteous, respectful, really knows his 'minis' i have and always will recommend George and habberstadt mini sales to anyone who asks me where i purchased my mini's, i have owned, 7 mini's 3 in England and 4 here in the U.S. i can claim to be one of the first mini owners in both countries.

jchan4290

13 de dic. de 2013

Phil was very helpful and attentive. We enjoyed our time at MINI od Habberstad. He always answered our calls whenever we have questions about our car.

DouglasWilliams

12 de dic. de 2013

Valued MINI Service Center,My experience with your representative Travy Geraci, was phenomenal and I greatly appreciate the service extended to me. When I called her regarding the display of my oil light, Tracy advised my to come in immediately and promptly assigned me a loaner. The very next day she informed me that my car was ready for pick-up. Between the speedy service and Tracy's professionalism, I came away very satisfied.

ellenrobin

9 de dic. de 2013

I purchased a certified pre-owned Mini from Habberstad and LOVED every minute of my experience. Especially with Philip, who guided the process with me. I had never bought a car before and he would extremely helpful and patient with me. The car I fell in love with hadn't even been logged into the system yet (it came in only a few hours before I spotted it!), and he made sure that I got EXACTLY the car I wanted.I would go back to work with him and Marc Marro in a heartbeat. If anyone is even considering a MINI, I urge them to visit the team at Habberstad.

mwoitach

18 de nov. de 2013

Everything about my experience with the Huntington Mini dealership was exceptional. My sales rep, Philip Parlato, was beyond helpful in working with me to achieve the cost I needed with all the options I wanted. I would definitely recommend this dealership to any friend or family member looking to buy a Mini.

mhughes255

15 de nov. de 2013

Matt Wayne and Jarred Sinclair were a pleasure to work with. They made buying my new MINI simple and easy! I was able to get it customized exactly how I wanted it, and I felt like I was in a no-pressure environment the entire time I was there. I never felt like I was being rushed into any sort of decision, and that was very important to me. I've gone to plenty of other places that really are just trying to rush you into something or they just don't want to deal with you. This wasn't like that at all.I highly recommend Matt and Jarred for anyone thinking about getting a MINI. Great experience overall.

david109

11 de nov. de 2013

Maureen Hirsch has been my motoring sales advisor for two new car purchases i've done.She is a pleasure to do business with.Knowledgeable and responsive to all of my questions.It would be my pleasure to have her assist me with my third.

Radiokreb

9 de nov. de 2013

Recently purchased a Mini Cooper S All4 Countryman and had a great experience. The dealership was outstanding. They made it real easy and gave me a tremendous deal on my trade-in and the Mini purchase price. As well, my Motoring Advisor George was the best. He was extremely knowledgeable, courteous, and kept on top of the transaction. I couldn't ask for anything more. I love my new car and highly recommend anyone looking for a Mini to purchase the car here.

dnoto

8 de nov. de 2013

Mathew was always available to me for any questions I had and he always alleviated any concerns. I would recommend Mathew to anyone who is interested in purchasing or leasing a Mini.

avg9415

24 de oct. de 2013

I walked into the Mini Cooper dealership, just looking to get an idea of what they were selling for as i wanted to purchase one for my wife as a 50th Birthday present. Maureen Hirsch greeted me, and understood that i was just looking. She did ask me the right questions as to what my goal was financially, and showed me a 2013 leftover that actually had a better finance rate then the 2014's. She described all the features, and then went to see her manager to see if he could make the deal work as it was leftover car. 30 minutes later, i signed the deal. she made the car available for me when i wanted it, took the time to slowly and carefully review all the features, and even was able to get me mirror covers and racing stripes that really set the car off. My wife loves the car, and even when she decided she didn't like the checker board mirror covers, Maureen told her not to worry about it, just bring the car in and they would change them out while she waited. It was actually the best car buying experience i have ever had.I would definitely recommend the Mini Cooper to anyone, and would highly recommend Maureen as a sales person.

MonicaH1234

17 de oct. de 2013

Everyone at the service center was extremely courteous; however, I was led to believe that I need to pay for a service done that was elective. This service ended up being close to $400 and while the service procedures were explained (e.g., every 15000 miles, to improve mileage, it's a fuel injection, etc.), the fact that it was elective was not. After hesitatingly agreeing to the service, I returned to pick up my car a few hours later and asked directly if the service was required as per my lease. The service representative would not answer me directly, stating that "pretty much everyone gets it done." I went to sales, asked the same question, and received a clear answer. When I went back to service, visibly upset, they reduced the price to $200 and gave me a keychain. I paid the $200 and stated, clearly, that I will never get this service done again, or any additional services that are not in my lease. Good lesson for me to be more familiar with my lease and knowing what I'm responsible for; in the end, I felt duped and was very disappointed in the experience.

jghlewis

29 de sep. de 2013

We were delighted and very impressed with our salesman, Jarred Sinclair. There was absolutely no pressure to buy, but Jarred's enthusiasm for Mini was infectious and made it difficult to leave without purchasing a car. His knowledge of the car was pretty unbelievable and his personality was engaging. Even after the purchase we have called him for advice and he has always been eager to help and able to answer any question.

trinder

1 de sep. de 2013

Of the 3 items I requested they attend to, none were done. Of course, induction cleaning (not essential but really pushed on me by them) which is a charged for service was done (see review under Google - same complaint there). On a previous visit, the cover over the tow hook attachment which is on the rear of the car was lost (by Habberstadt). I was promised it would be replaced. When I telephonically booked the service, I mentioned this again, it should have been written down but was not. Of course they don't have the spare on hand. Needs another visit for what is probably a $5 item, but leaves a big ugly hole on the back of the car.Also requested that they install a software update for the Blue Tooth for the car as Samsung Galaxy 4 is not able to connect to the system. I can't for the life of me imagine that they don't have one as the Galaxy is not exactly an uncommon phone! And lastly, firewire for iPhone 5 is also unavailable. How long has the iPhone 5 been out? The 5S will be out later this month! This will no doubt be my last mini and this is my third.

dnappi

31 de ago. de 2013

No B.S. I told George what I was looking for and what my financial commitments could be to my car purchase and he made it happen. No smoke and mirrors like other car dealers. And I love my Mini!

LydaRose

23 de ago. de 2013

Habberstad MINI is the greatest. The service is great and the service advisers are the best. I would not hesitate to recommend Habberstad to anyone looking to purchase a car. All questions regarding service have always been answered in a way the average (me) person can understand. Repairs (no matter how small) are always done in a timely manner and a loaner was always provided. Wills and Tracy are the best.

Adoering

21 de ago. de 2013

We had a great experience and love our new car! Matthew made the final sales process go so smoothly--highly recommend this dealership--very professional and service oriented.

djdudley

12 de ago. de 2013

The folks at MINI were great. I dropped the car off earlier thatn my appointment. The service folks took the time to address my concerns, and offered me a rental car. The service person also explained what was recommended for my car. Whe I picked up the car, Tracie (or Marissa) went into detail of everything tha was done and also made suggestions forcontinuing care of the car. I am really happy with the Service Department.

BillZ111

5 de ago. de 2013

Maureen. Has been my salesperson. On 3. Of my 4 minis. She been great. On all matters from dealing with service issues . And also In sales. She. Has my business. For good. Tks. To all at Habberstad. For the great service. And knowing how to take care of customers

dennisstickley

30 de jul. de 2013

Our experience at Huntington Mini was fantastic. We were greeted by a very cool showroom and friendly receptionist. Our salesperson, Jarred, treated us like we were the only customers in the showroom and worked to get us in the perfect car for us. We took a test drive and even drove to an off site lot to find the right car. Jarred's knowledge of the Mini company and car was impressive and helpful. Even after the car was purchased, he spent at least an hour going over the car with us before we left the lot. I would recommend this dealer to anyone looking for a Mini.

Jramage1

28 de jul. de 2013

Great service, friendly sales associates and very helpful. Always kept me updated on what was going on through the purchasing process and made it happen.

notnormal

20 de jul. de 2013

i went in to habberstad with intensions of buying a new cooper s .after not seeing anything on the lot that satisfied me 100% i went inside and met Jarred . i sat with Jarred and we started to build a car for me .jarred was great as we went through all the options; he was able to give me full insight on what was and was not included within each option and with great detail .you would be amazed how one thing you want may be included in a package with something else you were interested in and the package makes it cheaper . jarred made it real easy in making a car that fufilled my needs and wants and the price was in the range i was looking to stay in .throughout my wait for my car i feel Jarred informed me about the progress respectively as he is a mini owner and finatic himself which i learned trough casually talking with him .after my mini arrived i went to sit with Helen from financing to finalize my purchace .she also is very knowlegable as we went over in high detail about my warrenty and sevice and other warrentees and options that were available .on the day of pichk up Jarred and i went over all the paperork then went out to the car where he went over the car with me explaining how to do everything from unlocking the door to down to some cool tricks that i dont believe ive read in the manual.when i drove away in my new car i was able to say that i was happy i dealt with habberstad ;every person i spoke to or dealt with were pollite and seem to try to make you feel like family. i honestly can say i cant wait to need my car serviced cause im looking foward to meeting the peole in the service dept .

callnach

17 de jul. de 2013

Jared was the MINI associate who turned the car over to me. He was very personable and thorough in reviewing all documents. Once at the car he went over all functions and features of the car in detail to help me become accustomed to it--this was very helpful and also the first time I had this experience when buying a new car. Jared is a MINI enthusiast and really knows the brand--his enthusiasm was contagious, and I drove away feeling very good about my purchase and the experience

alaux

14 de jul. de 2013

This is the 3rd new car I have boughten in my lifetime ranging from Honda, Toyota and now Mini. Mini of Huntington has been the best experience and best service yet. Good service is not hard to produce yet you see so many dealerships lacking it. All it requires is honesty and a level of sincereness. I received all of that working with George. He's passionate about cars, shows you the product and does what ever he can to make the process seamless. I just bought a 2013 Mini Cooper S and I maybe buying a 2014 soon after.Thanks George and thank you Huntington Mini.

Bean65

21 de jun. de 2013

The entire process of buying my Mini was very pleasant, from the time I entered the showroom, to the pricing of the vehicle, to the test ride with Jarred Sinclair, my salesperson, and then the ordering procedure with him. The continued contact awaiting the arrival of my Mini with the closeness of the delivery date was encouraging. Its arrival was on time as explained to me when ordered; and then I thought the actual transaction on the day of delivery would take a short time. I was happily surprised that my salesperson, Jarred Sinclair, spent a very adequate amount of time to review all the many aspects of the interior and exterior components to show how I may arrange various Mini attributes for my personal needs. That about sums it up - Gotta go Mini - ing!!!

Ruby7734

11 de jun. de 2013

I would highly recommend this dealership especially salesman George who is friendly, professional and full of patient to explain all the questions that I have.

David.cook87

11 de jun. de 2013

My first experience at mini and I will definitely be going back soon. Worked with Matthew Wayne who I would highly recommend. Love my new car.

Rossanoa

7 de jun. de 2013

Attentive salesman ( George) gave me timely, quality service. He knew his product, seemed interested in the options I wanted and genuinely was excited that I loved the Mini Countryman delivered.

krw1698

3 de jun. de 2013

I wanted to purchase my leased Mini went back to salesman I leased from he helped me get all I wanted with my car. I love my car and now I have Sirius and blue tooth so it's perfect. Karen

Edng

2 de jun. de 2013

Habberstad mini and Jared are great to work with. Jared's knowledge and passion about the mini made purchasing a fun and pleasant experience. He was in constant contact with me from beginning to end and even after the sale. I would highly recommend Jared to anyone interested in purchasing

sandywhyte

31 de may. de 2013

Outstanding customer service from Mark. We love our MINI and all the fun marketing around it. Overall we thing that we made a good decision with the purchase of our MINI and hope that the great customer service will continue there AFTER. Thank you.Sandy & Sebi

zhuo

30 de may. de 2013

I have to say that this mini cooper dealer is great. They are friendly and patient. And I really love the car. It's quite brand new even it's an used car.

SGourlay

28 de may. de 2013

I have been to quite a few dealerships over the past years. But Matthew has by far been the most professional and probably the best sales person I have ever met. My experience at Habberstad has been so good that they now have a customer for life.

Shakesmini

26 de may. de 2013

Habberstad MINI and Jarred Sinclair made my dreams come true. There were many complications with my sales deal due to unforeseen outside circumstances. Instead of giving up after the first no, Jarred Sinclair stopped at nothing until the answer was yes. I am a mini owner because of a great dealership and it's number one employee. I will be forever greatful!

jsaltzer

20 de may. de 2013

i had a problem. Dealership picked up the car from my home, 40 miles away, [offered me a loaner, but this was way better for me!] and took the car. Called me every day for 2 days with updates. Complicated computer replacement/reprogramming. Got the car covered 50% on a post-warranty claim too! Just great. Fixed it all!Cleaned it up and redelivered it to my driveway!--better than new.Is that perfect and the best service ever or what!Tracey and Pete---you guys are my Rock Stars!!thanks for everything, Jeff

Jholzberg

17 de may. de 2013

Jared was a pleasure to work with. He was professional and made the sales process enjoyable and seamless. He even dropped off the extra set of keys at our house. I would strongly recommend him and the dealershipmm

mbogart197

17 de may. de 2013

I HAVE DELT WITH GUS FOR MY LAST TWO MINIS / HE IS VERY ATTENTIVE AND DETAILED HE KNOWS HIS STUFF NO PRESSURE I HAVE, AND WOULD CONTINUE TO RECOMMEND GUS AND HABBERSTAD MINI TO MY FRIENDS / FAMILY/ AND BUSINESS ASSOCIATES

edvasta

6 de may. de 2013

When I finally decided to purchase a MINI, I had already decided that I wanted to buy a gently used vehicle. Gus Beys was my sales associate and helped me from the start to locate the exact vehicle for me. After listening to the type of MINI I wanted, the price I was hoping to spend, and the options I wanted the car to be equipped with, Gus was able to narrow my search down right away to the MINI I ended up purchasing.The sales process was atypical from any other car purchase experience I have had. No pressure at all, just friendly assistance.The car was packed with options, but Gus helped me through the process of adding a few goodies to make my driving experience exactly what I hoped it would be. The options I installed was directly through Habberstad, because I knew the craftsmanship would be at the level only a MINI dealer could provide.There was nothing about this entire process that I would have changed. Gus was a true professional (as was all the other staff I worked with through the process) and I will most certainly buy another MINI here in the future.Thanks Gus.and thanks Habberstad MINIEd Vasta

mikebel1

4 de may. de 2013

Matt Wayne is a nice sales person and helped me get the mini i wanted.I would definately reccomend him. He did everything to make surethat my experience was a great one.

RSCarver

29 de abr. de 2013

This is my third Mini, two Cooper S's and now a Countryman. The experience is always pleasurable and professional, even and especially when things don't go perfectly. Problems always get resolved satisfactorily and with a smile.

jfitz65

25 de abr. de 2013

George helped us get our daughter's first car. He was honest and forthcoming. He didn't play games or have to speak to his manager 300 times. He gave us a price that was fair and showed all the special programs to help us pay for the car. He was patient with my daughter and helped her design some great options for her mini. George Kouroumousis was truly a pleasure to work with and Mini is lucky to have him on their staff.

BoxtheS

20 de abr. de 2013

I went to Habberstad Mini due to a mailing for a raffle of a Mini GP. In talking to George, my salesmen; I found the GP was very limited and too expensive for me. George educated me on the various Mini models and numerous options of which there are 10M combinations for a Mini. George able give me a price for my trade, booklets for me to review and build my own Mini. I went for 2 test drives to more fully get to know the brand. It took a few days online to finally get the version suited for me. I then met with George to review my build. He pointed out things about the car and options I had chosen which farther define my choices. I settled on a build, we agree on price and ordered the car which took about 5-6 weeks to build and get.On the delivery day I added some wrinkles by deciding to completely change the deal from a 3 years finance to a 36 month lease with cash back for my trade. This was the icing on the cake and sweeten to experience lower the monthly pay from $520 to $270. Big difference from the $1080 I was paying for my BMW 135i. Love the exterior color - British Racing Green, interior leather - Toffee, style and handling of the Mini. It's got some things I would redesign - dip moldings along the roof don't work and you and the seat get very wet when you open the door or window. No clock only display on radio. Buttons on lower center console get blocked by your coffee mug. Red display is very bad for my vision; wish there was a way to change it to a different color. You must put the fog lights on every time you use the lights. Automatic day/night rearview mirror doesn't work well at all. You can't reach seat belts without having the door open. Many options should be standard - garage door opener, automatic headlights, tinted rear windows, short antenna.

MyMini2013

15 de abr. de 2013

The Mini Countryman is a fabulous car! It has the look and feel of a sports car but is roomy inside. It is a joy to drive. The experience with Habberstad Mini was very positive. Thank you Jarred! You are very knowledgeable, patient and a pleasure to deal with.

Albiecrazy

15 de abr. de 2013

Matt Wayne has to be the most enthusiastic and knowledgable sales representative I have ever met! He answered all my questions about the current line-up of MINI Coopers as well as information about the new MINI (2014). Thank you, Matt!

evolynets1

3 de abr. de 2013

George was a pleasure I am delighted in his efficiency and work I only have wonderful things to speak about him and he is a very honorable person. The financing manager who dealt with me in the other hand, I am not happy about. I felt like I was manhandled, and pushed into something I did not want to do. I rated Great overall experience because of George he is a great Salesman, and I would recommend him to other people.

jbitter

31 de mar. de 2013

The dealership and George know how to take care of a customer in every way. When I first researched buying a Mini, George walked me through the model I was interested in and then, knowing that I needed several months to finish my other car lease, had his staff keep up with me by phone. At the time of ordering, he went through the numerous options available on the car. At delivery, he went through the various items in the car and was available by phone and email for future questions. He is intelligent, professional and accurate in his job, and a gentlemen.

mcdor4

21 de mar. de 2013

George Kouroumousis was a helpful, knowledgeable salesman. He patiently went through all of the Mini Cooper options and thouroughly explained each and every one of them. He helped us build the Mini Cooper that best met our needs. We would strongly reccomend him and the Mini Cooper brand to anyone we know who is in the market for a new car. It was a pleasure working with such a competent salesman.

cras67

18 de mar. de 2013

Sales rep and other staff were helpful and friendly. Good location and taking delivery of my new car was quick and efficient. Would recommend to friend or colleague.

atrumpetsk122

14 de mar. de 2013

They boast about their customer service but from the beginning it was less then satisfactory. I went in to look at a used car I saw on their website. They had little knowledge of their inventory and when I looked at it major things were wrong with the car. We went back the next day since they had another car for me to look at that I might like. This car had minor blemishes that they said they would fix. I liked the car I put a small down payment on the car to hold till the weekend. After that it went down hill.... I sent a email telling them I would be in at 9am on the saturday following. They claim never getting the email, which i replied to their initial email. We waited for about an hour for them, and the car was not ready to be seen. None of the things we discussed about the car where addressed. So we made an appointment for the Friday to pick up the car and that they would fix what we discussed. I waited till Thursday to call them to tell them I did not receive a call about picking up my car from the financial lady. I left 2 messages, one on her voice mail and another with the receptionist. Never heard back until Friday afternoon (the day of the pick up), she only asked about extending my warranty not about how much I would be putting down. When I picked up the car Friday night. They found the sunroof was not working properly and I would have to bring it back the next week. They also financed the whole purchase price of the car which we did not want to do. From the beginning we told them what we wanted down, they choose to ignore this when putting the official paperwork together. I drove the car home, the next morning the TPS light came on saying "Inactive". After all of this I had to bring my car in the Tuesday morning after purchase to have the sunroof and TPS addressed. When I dropped off the car I had told them I needed a loaner car, but they never asked if I could drive a manual (I bought an automatic). They only had a manual available so they send me to hertz. They tell me that they have to order the sensors, ok fine not a problem. I call the next day, Wednesday, they have to order a seal for the roof. It could be ready midday Thursday. Since I bought the car they have had the car in their possession more then I have. I have been in a loaner car for as long as the one I purchased, if i wanted that car I would have and for a lot less money. All in all from start to finish it has been 2 1/2 weeks and I have only driven the car 3 days. I would not recommend buying a used car from them ever. There is a complete lack of communication on their end. I was always the one to initiate any type of communication. Use caution when buying from them.

etpiggyfile

2 de mar. de 2013

Jarred was super knowledgeable about the car and MINI's in general. He answered all my questions and concerns about the car, with great details, facts, and even stories about other people's experience. This made the decision process very comforting and I had no doubts about the car itself. The test drive was offered right away, with no ifs or buts. Just straight forward and welcoming. I was hesitant about the price, so I couldn't exactly decide right away. Jarred he told me he will put the car on hold for me, giving me room to change my mind if needed. At a lot of other dealerships, they would get pushy and eager to get a deposit out of you. Jarred did the opposite. I already offered to pay a deposit, but could not decide just yet and needed further consulting with my family, so right away he said to wait until I'm sure before I pay anything. The price from this dealership is higher than some other options I compared to, but the car is in fantastic shape and it comes with great service and a decent amount of full warrantee (3 years) left on the car. I would highly recommend anyone getting a MINI to buy a certified one for this reason. The extra money will be worth it, saving you a lot of trouble and $$$ in the future. Anyway, I would highly recommend buying a MINI from this dealership, and ask for Jarred, he's fantastic. I couldn't be happier. I'm also quite confident that this dealership only sells quality cars. If something is wrong with a used car, they're not going to try and sell it, they would get rid of them. For the record, I purchased a pre-owned 2009 mini cooper in british racing green.

Tedivan

1 de mar. de 2013

Have used MINIs from Zipcar for 2 years & love them. Time came to buy a car and I checked out MINIs from Haberstad. Gus Beys was extremely helpful. Went above the call of duty to make it easy to make the purchase. We eventually went for a different brand, but I am very grateful to Gus for all his efforts. If you are considering MINI (and you should), then Gus is your guy.

gsjada823

20 de feb. de 2013

At Habberstad Mini i received great service. Jarred, my salesman made sure anything i needed was taken care of. He made my purchase easy and fun.

verysherri

7 de feb. de 2013

I initially went to Hassel BMW because I live close to that dealership. Upon entering the dealership, I noticed only one person working. I was introduced to him as the Sales Manager. I researched the car and was extremely interested in purchasing and explained that as per Storm Sandy my car was totaled and needed a car ASAP. The manager was not forthcoming with information and I felt that he really wasn't interested in selling me a car. He called another sales person to take me on a test drive and when I began asking questions, he informed me that he knew nothing about the car; that he sells BMW's. I went home and called Habberstad and was fortunate enough to get George Kouroumousis. He spent at least 45 minutes on the phone with me answering all of my questions. I immediately felt confident that this person was promoting a product that he wholeheartedly believed in and knew every detail about it. I later went to the dealership and purchased a car from George but not before he introduced me to the Manager. He was also great; friendly, honest, compassionate and eager to please. I purchased the car and I have called and e-mailed the Dealership several times to ask questions. They all were there to help me when George was unavailable.I have purchased several new cars in my day, but have never felt more comfortable and secure with my purchase. I gave the rating of 5 because 10 was not an option!

Moises Eisenberg

19 de ene. de 2013

I had already decided to purchase a Mini when I went to Habberstad Mini of Huntington. My dilemma was a choice between low-milage used and new. Also, I had already looked at available used Minis for sale in the 100 mile radius from where I live. Moreover, I had already looked at the official Mini web site and had a good knowledge of the various models and options. On my first visit, Maureen efficiently showed me the stock of available models that fit my range of wishes. She was professional, no-pressure, and knowledgeable. I had read about issues with Minis from 2009 and earlier, she immediately arranged I speak with a mechanic from Service. He was very honest and straightfrward and helped me narrow my choices. During the few months from my initial visit, Maureen would call me only to point out such things as a super-special one-day sale that would save me money, but never pushy. After much search and price-finding with other dealers, I came to the conclusion that I would by a new 2013 Mini, with very well-defined options. I made an appointment with Maureen, she had an equivalent Mini for me to test drive, she had already prepered an order for my "dream" car, and negotiated a very good price. The custom-options Mini was ordered and it was ready ahead of schedule. All paperwork at the date of pick-up was pre-arranged. Nothing was left out. The car was EXACTLY what I had ordered. My impression of this dealership is very positive, as is in particular of Maureen, the sales person.

erdaleren

19 de ene. de 2013

I just got a Mini Cooper hardtop from Habberstad Mini. The Mini is the most fun car I've driven. The car handles very well, specially when it comes to cornering. I feel like I'm driving a racing car (mine is not an S). Is surprisingly spacious and comfortable for a car it's size. I'm glad I got the mini from Habberstad, they were very accommodating and willing to negotiate on the price. Since I live over an hour away from Huntington Station, Maureen helped me take care of all the paper work over the phone/fax. They even fedex my plates so I didn't have to go back to the dealership.

wigginsrj

9 de ene. de 2013

This was my first time buying a car from this dealership and the experience was positive from beginning to end. I purchased a 2013 Mini Cooper Countryman All4, it came exactly as ordered and ahead of schedule. Matt was very helpful and friendly throughout the whole process.

Eric Erichsen

2 de ene. de 2013

I have nothing bad to say.Got our Cooper S Countryman ALL4 in 24 hour turn around time.Everyone work together to make sure the deal went smoothly.

mmogil

30 de dic. de 2012

I had a great experience with dealing with the Haaberstad dealership. The main reason for this is due to working with Gus. He was ALWAYS very professional, very enthusiastic, and extremely detail oriented. At the same time he was quite down to earth and a nice person. He made sure that I was getting everything I needed in the car that I was choosing. I would definitely send anyone I knew who was in the market for a car to him.Thank you for the great service !!!

delod

21 de nov. de 2012

Very helpful and informative. Honest about the entire deal and willing to work with the price. The process was very quick and I love that all the registration and insurance setting up is prepared and ready when you pick up the car. Will work hard to make sure you get the car you want with a price you can afford.

dcoyne

16 de nov. de 2012

Jarred is a top notch,well informed,efficient and informative salesman. He has a real love for his product which makes his selling that much easier. He had all the $ figures right on the money. Helped with financial forms and went over all the new and old features of my car on pickup. The only wrinkle I had was with the Mini corporation who would not give me credit for a lost email coupon which had expired because the e mail never got to me since I changed my e mail.

Rtammaro2k2

15 de nov. de 2012

Had a very positive experience and would recommend to friends and family.my sales person Walter Tarnowski was extremely knowledgable about his product and his programs. This is the reason I changed dealerships from my neighborhood BMW to Habberstad.

Katyy

12 de nov. de 2012

Great customer service, I was very happy with my purchase. Adding the tire and wheel policy was the best decision ever. I had to replace one of my tire because it pop, the dealership said it will cost around $500 since my tire was cover I did not have to pay for it.

Nichola81983

10 de nov. de 2012

I brought my Mini in for it's schedule service. The service people, Will and Tracy, were extremely friendly and helpful. They explained in detail what my Mini was due for in regards to maintenance and why these services need to be done. Will and Tracy went on to print out for me and highlight what was covered and what was not, under the free maintenance policy. They said that anything tire related and the fuel injection service is not covered but everything else is covered. Will and Tracy were very welcoming even though this is my first encounter with them. I usually deal with Johnathan or Lauren in service. I love coming to this dealership because everyone is so helpful and thorough with their work. I highly recommend that if you have a Mini, you bring it here for anything you need. Before I brought my Mini in to the dealer, it was driving a bit rough due to the drop in temperature where I live. When I left the dealer with my Mini, it was purring like a kitten again and had a smooth ride like when I first leased it. My service came to a total of $0 because everything was covered. The wait was no more than 2 hours for a full service. My precious Mini was also washed totally clean when they gave it back to me. And in addition, Will and Tracy bought me breakfast...how awesome is that! I've dealt with other car dealerships, and this dealership surpasses the others in terms of customer service, friendliness, and quality of work. I am completely satisfied with my experience at this dealer. I also enjoy the coffee there and there waiting area is quite comfortable. I was treated like a queen from the time I stepped in the door of the service department...guess its the perks of having a Mini!

ronaldastevens

8 de nov. de 2012

All the staff at Habberstad are very curtious, attentive, knowledgable, and helpfull. It has been a pleasure dealing with them in service and sales. Thank you.Ronald A Stevens MD FACC

Trixx28

15 de oct. de 2012

The service level at Habberstad Mini is beyond my expectation. The employees are always friendly and with smiles on their faces.This was the first time I needed to go to the service department, and I was blown away that Pedro and Marissa both came out to greet me. They asked how my day was going and that everything would be taking care of.To me, this is top notch customer service. I truly enjoy going to this dealership. The entire staff are always happy and really are a great part of making my experience the best.Keep up the great work Habberstad!Thank you,Charles Marcus

davidw64

6 de oct. de 2012

Great service at this dealership. George sold me my 2009 MCS and I couldn't be happier. Very professional and easy to work with. My service work is handled by Jonathan in the Service Dept. Like, George, Jonathan is a real pro and makes sure his customers are satisfied. Very good dealership. I absolutely recommend it.

Quad27

8 de sep. de 2012

My desire was to walk in, buy a Mini, and drive it away all in the same morning. They made that dream come true, all with a smile.

Nicole32488

5 de sep. de 2012

The people at this dealership were very nice, and very helpful. When I had questions they were very informative, and honest about everything. This is a great dealership to buy a car at. Overall I had a great experience here.

tieacha

9 de ago. de 2012

I was referred to this dealership from a friend. My experience at this dealership was a good one everyone was very friendly. Alan Wall and Donna was great. :)

larrysh1

9 de ago. de 2012

great sales experience, they had to work to find the right car and fit for me. Went way beyond what any other sales group has ever done to get me into the right car. Even waiting for it to get dark for me to test the difference on standard and HID headlights. Boy am I glad they did that. Car is great, and they helped make it better.service event needed at 700 miles was handled hassle free, and they kept me smiling, not easy to do. thanks again.

tyler coneys

4 de ago. de 2012

Had a small car 33 years ago ( last gas crunch ) we had so much fun with it for 11 years. Moved back to big cars and a SUV. Test drove all the small cars and Mini Countryman won. My wife got the Red justa with black roof and wheels. Well we realy love it and so many people asked for a ride that we bought a second one white w black wheels and roof justa. They are cars that make driving very enjoyable. A great all around car.

eaton106

11 de jul. de 2012

George was a pleasure to deal with. He was knowledgeabl, forthright, and to the point. The car is fabulous, the showroom accommodating and the coffee good.

arbernard

6 de jul. de 2012

Great customer service experience. Jarred was knowledgeable, warm, friendly and excited about the product he represents. He was also very accessible for questions post show room visits.

rctbii

3 de jul. de 2012

Maureen was a pleasure to work with! She was professional,motivated and very knowledgeable. I felt she was fair and gave me 100% of her attention. She did not miss a single detail. It was my first time leasing a vehicle and she walked me through the process so that I was comfortable. I LOVE my Baker Street Mini. I appreciated Maureen's help and guidance very much and will look forward to working with her agin in the future.

CarABCs

3 de jul. de 2012

Not willing to discuss selling a car at a competitive price. They want more than other local dealers for a used Mini. If you offer $500 - $1000 over what they paid, they simply say no, go elsewhere.

Gina F.

2 de jul. de 2012

This is my first mini and I love it. Had a great experience at Habberstad. Jarred and Donna were a pleasure to deal with and a great help throughout the whole process. Definitely meet with Jarred if you're thinking of going with MINI.

matthieu123

30 de jun. de 2012

We were promised a certain customization with our Mini. When purchasing, the answer was Yes for everything. After they have your money, they stop caring about you. When it came time to pick up the car, the customization never happened. First, we were told it was our fault. When they took responsibility, then they said we would have to wait for a part to arrive. After 9 days and no one contacting us after leaving 3 different messages, we finally talked to them live. They said we would have to wait 5 more days. Next, when the part came in, we had to schedule an appointment. On that day, they were short staffed and we had to wait 4 hours...only to then be told they can't actually do that customization! So they didn't know to begin with, or just said yes to get us to buy. Finally, we purchased a back seat cover that they still have not delivered 1 month after purchase! ALl the while, not one person apologized. This has been the worst service ever! There are other Mini dealers in Long Island, be selective.

doug.oconnell

30 de jun. de 2012

The buying experience was friendly and my wife is really enjoying her Mini convertible. I would highly recommend Jarred and Habberstad to anyone we know who needs a new car..

pjf11757

29 de jun. de 2012

I was shopping for a mini for a while and decided the time was right. Gus was very helpful and knowledgeable and extremely organized. all these qualities made purchasing my new mini cooper a breeze. The car which was ordered arrived quickly without any issues and was in time for me to benefit from a $750 dollar rebate from mini. Donna helped with the financing and all warranty information both were very friendly and professional. both my sister and i have now purchased new mini coopers from habberstad and would reccomend them highly

endacusack

27 de jun. de 2012

Great Car and it looks amazing. Habberstad Mini were very efficient and professional. It was worth the 5 week delivery process. Happy to recommend Jarred and his resourcefulness using Carwoo to get me a competitive price. Many Thanks enda

smiller43

26 de jun. de 2012

Mr. Sinclair provided excellent service when I purchased my used vehicle from him this past week. His professionalism and thoroughness was very impressive. It was the easiest car I have ever purchased as well as the nicest salesman. I would recommend this dealership and Mr. Sinclair to anyone wanting to make purchasing a car a pleasure.

rp4life

25 de jun. de 2012

George was extremely knowledgable about the car I was interested in and more than willing to get me the best deal possible on my trade in. Donna showed me several different options for finanacing my purchase with the maintenance packages to keep my payments as low as possible. I never felt rushed and both employees took their time and were the consummate professionals. I live over 78 miles from this dealership but would make the trip again for my next purchase.

claudiasmith

24 de jun. de 2012

I went into Habberstad-Mini yesterday and left with my new car at6 hours later. The staff was so friendly and helpful. I was very pleased with the entire experience!!

bunnymom

23 de jun. de 2012

Starting with george in sales, he's professional, humble and honest, and he knows his product.Then we dealt with donna in financing, she went out of her way to get us financed and at a low rate. she is extremely friendly and on the ball, I have purchased many new cars in the past years, and i can honestly say, it was my very best experience. and finally there is alex, he runs around a lot, but when you catch him, he'll treat you like you're a relative, when trading in your car. he gave us top dollar for our car, i didn't expect that much for it. i guess over the years when purchasing a car, my experiences were so horrible, that when you do business with decent people, it seems odd. it does seem like the dealership has a kiss ass policy, and we loved it.

Trixx28

19 de jun. de 2012

I've wanted a Mini cooper for a very long time, so when I decided to purchase my car without question Habberstad Mini was the right choice.The staff was so friendly and inviting, that making my purchase was simple and easy. I would recommend to anyone to stop by to see the staff at Habberstad for a test drive, you won't be disappointed. When shopping you expect service with a smile and great people. Habberstad has both of these things. You made a fan for life and every time I get into my car and drive there is a huge smile on my face from sheer joy,and that is all thanks to all of you at Habberstad MiniCharles

robbyfari

12 de jun. de 2012

My Mini developed problems on Thursday 06-07-2012. I took to in to Habberstad Mini on Friday without a phone call or service appointment and was amazed at the excellent service that was offered by Jonathan. This is in comparison to the what I received from Hassel Mini where I bought the car and previously had it serviced.I will recommend Habberstad Mini without hesitation and I will be conducting all future business with Habberstad.Thank you,Robby Mohamed

vinn69

10 de jun. de 2012

Professional and Courteous staff. Felt very comfortable with the whole experience from start to finish. Would be glad to buy again from this dealership. They answered all my questions and concerns.

boblmini

9 de jun. de 2012

Gus was very friendly and helpful in the selection process. Any question, he knew the answer. Once the order was placed, he described how to trace the progress online. That worked great. When we picked up the car, Gus was very organized in covering all the details. Donna also helped with the last-minute choices. The only slight problem, really insignificent, was some unexplained delay during the pickup. But everyone there, including Gus and Donna, was super friendly, and the overall experience was positive.

kgarlipp

6 de jun. de 2012

I recently leased a Mini from this dealership and had a wonderful experience. Both Rus and George provided outstanding customer service and had extensive knowledge on the car and all of the options it had to offer. They were able to easily answer all of my questions and help get me the best deal possible. I truly appropriated their efficiency throughout the process and they were able to deliver on everything that they promised. The whole process was extremely well managed and I would recommend Rus and George of Habberstad Mini (of Huntington) to anyone looking for a great car with great customer service!

teascone

31 de may. de 2012

Our salesperson was very knowledgable and extremely thorough in every way.The reason the experience wasn't a "5" is that the dealership has a lax attitude toward appointment times. When we were waiting for some time, an employee's (not our salesperson) response to our inquiry about waiting was"it's like a bakery or doctor's office, we're short on staff" (our salespersonhad been asked to do another task at our appointment time -- this happened twiceto us).

darlener

30 de may. de 2012

My salesman was very knowledgeable of the mini I was interested in purchasing. He went out of his way to be very helpful. I will recomend the dealship and defiantly the salesman to evryone I know.

Julie Emery

28 de may. de 2012

I traded in my BMW for a Mini and driving has been a lot of fun since I sat in the seat. I purchased my Mini from Maureen Hirsch my sales person. My experience with Maureen has been spectacular. She was able to secure a low interest loan for me and the estimated time of delivery was exact. My Mini arrived exactly the way I ordered it and Maureen made sure I was instructed on it's bells and whistles by a very charming young man who I wish I could have taken home with me as I am sure It will take forever to learn all that this car does. I would recommend anyone I know looking to purchase a Mini to see Maureen and I am sure they will be as satisfied as I have been. Julie Emery

onlymk

28 de may. de 2012

George Kouroumousis is a great sale person and very friendly your company is very lucky to have a such great sales staff and the dealer is very clean.

Candi C

20 de may. de 2012

This is my second Mini purchase from Maureen Hirsh. Exceptional saleswoman and very helpful and explained all the features from my old 2003 Mini to the new 2012 Mini.Every step of the way since I ordered it with the extras I wanted, she was involved and made sure the proces in orering the car that I wanted was exactly the way it came in.Easy experience and would recommond to all as a dealership and sales experience.

Jo weiss

16 de may. de 2012

My experience at Habberstad was exceptional.Maureen Hirsch was helpful, informative, and very professional.She attended to my requests and auto insecurities in a supportive, timely manner.I would unhesitatingly recommend Habberstad, Maureen, and a Mini to everyone.The Mini is a wonderful car.I love my Mini.

stephen bezas

14 de may. de 2012

The overall staff and Lauren in particular was courteous and professional. Lauren was sure to get to the source of the problem at did in a very efficient and analytical manner. I couldn't be more pleased.

Jcrunning

13 de may. de 2012

Maureen was absolutely wonderful in all aspects of helping/selecting, and delivering my new Mini. I would def. recommend her to all interested in purchasing a New Mini..Thank you,Judy M. Corbett

gcottone

13 de may. de 2012

Habberstad Mini was my first stop when shopping for a 2012 Mini Cooper S. After visiting another dealership, I knew I had to go back. It was a pleasure to work with my salesman Jarred. Being a Mini owner himself, he was very knowledgeable on all aspects of the Mini brand including the way they are built and shipped to the United States. The whole buying experience was a pleasure. He took the time to explain all the finance options available to me and patiently worked with me until I felt like I had made all the right choices. I got a great deal and never got the hard sell. What else can you ask for. I love this car. The only thing I would trade it for is a Factory JCW and when that time comes, I will be visiting Habberstad Mini and Jarred Sinclair.

akelly

7 de may. de 2012

Thank you for the WONDERFUL service and information yo provided to us. My husband and I are very impressed with your professionalism and knowledge you have. We will definitely introduced our friends to you and we absolutely LOVE my Mini. Thank yo so much!~ Amanda & Paul

Tabs627

1 de may. de 2012

This dealership was very helpful and the employees were friendly. They were not pushy on anything which is a good thing. I was very please with the help I had recieved. I will come back in the future. Thank you for your service.

Mvario25

30 de abr. de 2012

George Kouroumousis was such a tremendous help while leasing my first car. He was extremely polite and helpful through the entire process which made my first experience with Habberstad Mini an excellent one.

gdelbene

28 de abr. de 2012

It was a pleasure dealing with George and everyone at Habberstad Mini. My daughter loves the Mini and George gave great advice when it came to selecting the difference options.

Mimimini

28 de abr. de 2012

My new mini transaction was fast, easy, straight forward and honest. It was a pleasure to deal with professionals.I will recommend Maureen and the dealership.

Nichola81983

27 de abr. de 2012

Huntington Mini is an exceptional dealership. The customer service was terrific and the employee that helped me was very friendly. I took my mini in to have a dent fixed and they did a great job fixing it...its practically unnoticeable now. Of course i would have given 5 stars for the price of the work but it is a dealership so what do you expect, the price will be a little higher but i rather the mini guys touch my car than have any ol' auto body shop do work on beloved mini. Btw i leased my mini from Hassel mini in freeport but i rather bring it to huntington for service. Overall, i would tell any mini owner on long island to go to huntington mini for any of your mini needs!

maddies mini

25 de abr. de 2012

George did a Wonderful presentation ...... with us and had a lot of patience .......... George made our purchase fun. I will send everyone and anyone looking to buy a mini to him. I think he's a real asset to the Habberstad family.

Addison74

21 de abr. de 2012

I bought a brand new 2012 Mini Countryman S All 4 on 4/20/12. I actually purchased it a few months before but had to wait since they were shipping it from Austria. My overall experience was okay. My sales representative (Jarred Sinclair)was excellent. Jarred helped me all along the way and kept me informed every step of the way. The most dissatisfying part was after waiting 8 weeks for this car and multiple conversations the same week in regards to what time and day I could pick up my car it was NOT ready. This was extremely terrible. I had to wait 2 hours and 30 minutes, while I saw employees take lunch and have a great time, for them to bring the car around dripping with water and still dirt on it. After paying $37,000 for a brand new car, constant communication, and standing outside waiting for the car to come it had water and dirt on it. The gaskets were all dirty, NOBODY lifted up the hood to clean it because dirt and dust was all over. Additionally there were tape marks. WHY should I, the customer, have to take/ clean this when I spent the money and took care of everything on my end. This was the most frustrating and poor service experience I have ever seen in regards to picking up a vehicle. NOBODY should have to spend 5 and a half hours at a dealership after you finalized everything, waited weeks, and are just there to pick up the vehicle. Everytime I kept asking is the car coming? THe response was yea in a minute, and then 10 minutes, and then twenty. DOES ANYBODY COMMUNICATE? I am surprised anybody could get away with this!!!!!!!!!!!!

evan22

16 de abr. de 2012

The dealer was able to repair my brakes and they worked very hard to see if my warranty would cover the work. They stayed until 6:00 to finish the work.

Forzamolf

9 de abr. de 2012

Brought my 2007 MCS for a inspection. In and out in 30 min. Great waiting area and great customer service. They have been servicing my car for two years and they will continue as long as I have it. Great job all!!!

susancat

3 de abr. de 2012

It was a pleasure to work with George K. He was very knowledgeable on all aspects including from the building of my Mini to the leasing details. I also appreciated the time George spent with over the phone answering some questions that I had forgotten the answer to! I would definitely recommend George and the dealership to my friends & family.

mkr195

3 de abr. de 2012

George and Donna were top notch. George went above and beyond and actually delivered my car to me at the port in Port Jefferson, the day after I made a deal to buy the car. Donna saved me even more money in the long run by thouroughly explaing the protection plan. She was able to adjust my payments to remain almost exactly the same as previously agreed upon.! Thank you!The Sales manager (Mark) was extremely proffessional and reasonable. I would definitely recommend this dealership to friends and family. It was well worth the trip from Connecticut!Michael Reynolds

Robert Alvarez

25 de mar. de 2012

I leased a mini from this dealer and I must say it was a very pleasant experience. Everyone was very hospitable offering coffee and tea. No pressure sales and very knowledgeable.

jpasel

22 de mar. de 2012

Everything with Mini Huntington always goes great. We purchased our first Mini Cooper last year, and leased a Countryman this year. Gus was great, explains everything, well organized, and a very nice guy. Everything an easy and stress-free process. Service people are great too.

ffassandy

22 de mar. de 2012

Dealing with Jarred was a pleasure. He is very knowledgeable of MINI, enthusiastic and fun. He made buying my new MINI easier than I ever expected. The test run had all the curves and things that MINI owners look for. He answered all my questions. When it came time to take delivery, Jarred went over the entire car, explaining all the cool features and all making sure that I understood how to use them. It was a pleasure.

KJMac

14 de mar. de 2012

Jared (my Mini sales rep) was friendly and helpful. On my initial visit, Jared and I took a test ride, and he was very knowledgable about the Mini Countryman and was able to answer all my questions. After I decided to buy, he kept me informed about the status of my Mini Cooper as it moved through the order/build/delivery process. At delivery, he went over all of the cars key features, and spent quite a bit of time answering my questions and demonstrating the systems. All in all it was a positive experience.

Ulrich63

9 de mar. de 2012

Gus was very professional. He explained all the details of the car before the test drive and also when we picked up the car. The dealership was flexible when we could not pick up on the scheduled date.

ronaldastevens

5 de mar. de 2012

Working with Haberstad was quick, easy and informating. Everybody was very accomodating. All questions were answered and I never felt rushed if something needed to be changed. Thank you.Ron Stevens

minibuyer2012

25 de feb. de 2012

plays games with accessories switching. although that is expected from a car dealer, rudeness is not. absolutely not a friendly environment to buy a car in.

bbruno10

22 de feb. de 2012

Salesperson reviewed & applied all current deals/promotions, with medium amount of negotiation to agree on final pricing. This marked the first time in approx 7 years that I've been visiting this dealer, that I was satisfied with the price competitiveness, absence of "price switching", to the point I made the purchase in one visit. ( I should note, in the past I walked away on two separate occasions and purchased other brands due to lack of a competitive deal & "sales games" played at this dealer)Salesperson & business mgr were knowledgable, thorough, and friendly. Their availability and response time regarding follow up on credit approval and any inquiry, concern, scheduling was top notch. Upon vehicle pickup salesperson was very organized with paperwork, efficient and gave comprehensive vehicle demo. Car prep was very nice.

Dmb491

3 de ene. de 2012

Both Maureen and Donna were incredibly helpful, friendly and knowledgeable. My family has purchased three Minis at Habberstad, and we will certainly be back for more!

Debra Javaherian

2 de ene. de 2012

This was the most pleasant car buying experience I can ever remember having. George was always pleasant and patient with me and went to great lengths to get me the perfect car. The sales manager (Derreck) and the business manager (Donna)worked with me to make it all possible. I LOVE my new car and would absolutely recommend George and the management team at Habberstad Mini to anyone looking for a Mini!

DR_ng55

28 de dic. de 2011

Good service in service and sales area. I got what I am looking for... a new Mini Clubman before the end of 2011. They provice good products and good service.

KelitaNY

27 de dic. de 2011

Our shopping experience with George was absolutely wonderful. He is a very genuine, honest, straight-forward, and knowledgeable salesperson. We will be recommending him to our friends and family.

richminibit

22 de dic. de 2011

My wife and I just got a new Mini Countryman from Habberstad. Our experience at Mini was awesome! The salesman Jarred was very helpful, He was very pleasant to deal with and was not pushy at all. His knowledge of the vehicle is impeccable, and he knows all the facets of every accessory available ( a true Mini lover ). Its nice when someone has that kind of passion about their product. The overall experience with Jarred was a pleasure. The financial team Donna and Alex were very helpful, Donna configured the best option for us and was a pleasure to deal with. Jarred and the Mini Team were Exceptional. And our Countryman ROCKS, Lets Motor!

1peacefrog

10 de dic. de 2011

This is my 3rd Mini and Habberstad made the sales experience a good one. I was buying the new Cooper Coupe so there are relatively few discounts available but they worked with me to get the best trade-in value as well as a Mini promotion of $750 discounted off the new car. Staff were friendly and I did not feel pressured as I have at other dealerships. I've had service done on my previous Mini through Habberstad and I was impressed that there was no attempt to sell me unnecessary services-just an honest assessment of what I may need in the near future. They also fixed a chronic problem on my previous Mini that the other Long Island dealer had not managed to address for the past 2 years. Overall, I've been very pleased.

Grayroom

6 de dic. de 2011

I came in to replace a Mini Cooper S Clubman whose lease was up. George Kouroumousis assisted me in leasing another Clubman. He was a pleasure to work with -- friendly, knowledgeable and efficient. He always followed up with a phone call when he said he would, and always answered my e-mails very quickly. I plan on leasing my next Mini from this dealership when the lease is up on this car, and hope George is there to help me.

TDamm

5 de dic. de 2011

Overall an amazing experience! George was so accommodating and professional and made the experience a pleasure. Would love to deal with him on any future purchase.

dianedivone

28 de nov. de 2011

I always recommend Habberstad to anyone interested in cars. My experiences have always been exceptional with Habberstad. George is GREAT!!! This is the third MINI that I have purchased from George and I consider him a friend as well as a very experienced salesperson. He handles the process with skill, ease and confidense. Thank You.Donna is a one of a kind whirlwind of information and professionalism. She knows how to get the JOB DONE efficiently and with ease. Thank You.

Carmen Baron

26 de nov. de 2011

George was most helpful with my first experience in leasing a MINI . He spent a lot of time explaining in a very clear way every aspect of the process. He sat with me in the car and went over everything very carefully before I drove away. Never did I feel silly if I didn't understand something that was simple. And I never felt rushed. Also, my phone calls were answered immediately. He is available for any reason that I need to speak to him. I feel comfortable to call him at any time. Donna was most positive and lead me in a good direction to purchase a coverage for tires and rims and to purchase floor mats.I brought my MINI in the next day for service to check something on the car and I was treated very well.Bravo to all,Sincerely,Carmen Baron

Norma Novotny

13 de nov. de 2011

Gus was most helpful in describing the accessories and options that would be suited for me. He also gave my excellent advise on warranties and tire warranty. He spent considerable time going over every aspect of the car before I drove away. Donna was very helpful as well in helping me to decide which additional accessories I would be getting.I was introduced to Matthew Wayne from the service department. This will make my first service appointment less stressful.

billwaskewich

10 de nov. de 2011

I was surprised that the free service period had expired on the mini cooper & that the service being performed was rather pricey.My son is still hearing a noise coming from the back when making a right hand turn up an incline. The auto will need to come back in.

bradj32

3 de nov. de 2011

The leasing process through Gus was seemless and stress free. As I had to wait 3 months to place an order due to my existing expiring vehicle lease, Gus always kept me up to date and worked out the perfect timeline for delivery of the new MINI. The vehicle prep work was great and the time spent going through the vehicle was thorough.They made it a great buying experience!

Kathymcmurray

2 de nov. de 2011

From the moment I got to Habberstad MINI, my service experience has been truly exceptional. My service advisor was Matthew Wayne and he was great! It was my first time at Habberstad MINI, but Matthew made me feel welcome. He explained everything to me in detail and told me what to expect and also made a few repair recommendations that actually improved the performance of my MINI. He also made sure to check everything covered by my warranty and did the necessary work for them without me saying a word about it. He just knew it needed to be done. He even followed up with a few phone calls to inform me of the progress of the repair on my vehicle. He made everything feel as stress-free as possible. Plus, the loaner car he provided to me during the repair was excellent! I enjoyed driving it! Thank you Matt for everything! Thanks Habberstad MINI for an exceptional service!

LAURAJEAN

1 de nov. de 2011

I am so happy that I went with Habberstad Mini. George was very helpful and I appreicate that he was not the slightest bit pushy. Very professional staff. I LOVE MY MINI!

Dillinger

31 de oct. de 2011

Very friendly, efficient staff. Clean and pleasant environment. Work performed as promised in reasonable time except for delay waiting for part. This is my third Mini Cooper from this dealership and I expect to continue to lease/buy cars here.

moncada.s

30 de oct. de 2011

Service department is very accommodating from the time my vehicle is dropped off to when picked up.Joseph is especially attentive to my vehicles maintenance requirements.

AdrienneA86

8 de oct. de 2011

Great experience!!! Friendly and extremely helpful staff!!! I purchased the mini countryman sport from habberstad.. Gus was the super helpful salesman we dealt with.. From beginning to end this man knew every part and detail of my vehicle and was able to answer every single question I asked before and after my purchase!!!!

evbosch

28 de sep. de 2011

I love my MINI! Although it took forever to come because of the back orders on my navigation, George was great at keeping me informed. He responded to all my emails and any phone calls. Even now after I have my MINI he continues to respond to my emails. I can't wait to get a convertible MINI. Thanks for all your help George!

JMan26

27 de sep. de 2011

George was a phenomenal salesperson. He broke everything down so it was very easy to understand, and made the whole experience very pleasurable. I would recommend him personally to anyone looking for a new car.

cgjd411

26 de sep. de 2011

I was asked to write this review of the service experience at Habberstad Mini, in August 2011. I am happy to write this review as always, my car was treated very well, I was treated very well and accommodated with the utmost of professionalism, courtesy and friendliness. I know that Dealer Service is thankless, with listening to customer complaints all day and under stress to get cars in and out without making mistakes. Its nerve racking.Habberstad Mini does a great job of easing that tension and puts you at ease. The service team inspires confidence, and sets you at ease. They earn your respect and work to keep it.5*S*T*A*R*S!!!!

scotty544

25 de sep. de 2011

This was my second visit for this problem. There seemed to be a problem with 1 of the dealer computers. This time the problem was temperately fixed. The problem has re-occurred today, Sunday, 9/25/11. I will contact the service department on Monday.

marolir

12 de sep. de 2011

I had a great experience on my first service for this car. No surprises.When I got my car my car was clean. Great experience.thanks! Keep it up!

peggy1287

9 de sep. de 2011

Matthew Wayne really went above and beyond to help me fix the issue with my car. I was able to get a really cool Mini Cooper loaner car while waiting for my car to be fixed. I actually can't wait to have to get my car serviced again. :)

jmoshan

20 de ago. de 2011

Matthew Wayne was superb. I was overwhelmed by his attention and service. He was terrific and everything at Mini was well done, organized and the very best. thank you Matthew and Mini. Can't imagine going any place else when I need service or a new car.

matoskat

16 de ago. de 2011

We began discussions regarding the car over the phone. Gus was great to work with and very informative. We also spoke with Donna beforehand about financing options. When we arrived, both employees were ready to work with us and promptly and completely answered any questions we had. They were not pushy but incredibly helpful. It was clear that they wanted to help us complete the purchase by their readiness to discuss options and answer questions. I cannot think of anyway that either could have made our purchasing experience more enjoyable.

arenak

14 de ago. de 2011

So far my experience has been very positive. Gus was great through the entire process and never tried to push anything that wasn't wanted like most dealerships do. I have high hopes for continued visits.

PaolaChem

14 de ago. de 2011

The quality of service that I received was exceptional. Joe was organized and thoroughly explained the service, accessories and pricing. While my MINI was in service, I received calls and emails keeping me informed. When I arrived Joe and his staff were very helpful as I transferred my belongings and my Bassett hound, Lola, from the loaner to my car. I highly recommend Habberstad Mini from the sale rep George Kouroumousis to the Service Department Joe Geosits. I am very happy I purchased from this dealership.

peacecorpsdawn

13 de ago. de 2011

Upon arrival at the dealership I met Jarred and immediately felt welcomed. He was terrific to work with, friendly, polite, not pushy and incredibly knowledgeable about all aspects of my new mini cooper s. He came in earlier than his scheduled time to help my husband and I to get to work on time and explained all aspects of my car in a patient, leisurely way. I never felt rushed. Donna also was a doll to work with. She clearly explained all the financial aspect in an understandable way and was clear about all the warranty items. Overall, I have never had a more pleasant experience at a dealership and would go back to Jarred to purchase a car anytime.

barrylewis

23 de jul. de 2011

You've given me a car that's brilliant on the road and a disaster in the software. It's computer system is faulty, unreliable, complicated, user-unfriendly and unforgiving. The GPS is a disaster with an un-readable map, difficult to program destinations and tells me the lattitude and longitude of where i am but not the street--how geeky. The in-car cell phone system is so poorly programmed i've disconnected the outgoing call function so i can actually make an outgoing call. the ipod connector sometimes refuses to recognize the ipod; the pre-sets for my radio sometime disappear than a week later re-appear. and the convertible top mechanism is a disaster: the sensors are huffy. your service personnel claimed i'm opening/closing the top while driving! Because the sensors of this dysfunctional, poorly tested, over geeked computer system tells them so. Which is adding insult to injury.Frankly, every time you collect your montly lease fee, i really feel mini-cooper is a thief. you've given me only half a car. you've ruined a beautifully engineered car that's a pleasure to drive with a poor,amateurish computer system that is not in beta phase...but in zed phase (ask the Brits what that means; they created this disaster).Barry LewisThe only response from Mini-Cooper: the software is my problem; i should just live with it. My response: Mini-Cooper occupies the same level of sleazy corporate irresponsibility as Rupert Murdoch.

aimeelarkins

14 de jul. de 2011

George was a great salesperson. He found the vehicle I wanted and although it was scheduled to go to another dealer, Derrick made sure I got my vehicle. George kept me informed and helped me every step of the way.Donna was great to deal with. She is very personable and honest. I feel I made the right choice for me in getting the tire coverage. When I picked up my Countryman, Gus was very patient and informative going over all the stuff I needed to know to drive off the lot. He gave a great deal of confidence in the service department.I LOVE MY NEW CAR!!!

jmasone

13 de jul. de 2011

This was my 2nd lease handled by George. He was and still is very professional and informative. Like my 1st lease he made my 2nd lease a very smooth transaction.

philipDeSoiza

6 de jul. de 2011

I had a very pleasant experience with Habberstad. The staff were pleasant and knowledgeable. They did everything they could to accomodate me and I would highly recommend them to my friends.

skfischer

5 de jul. de 2011

Had a negative experience with Hassel BMW so, I went to Habberstad and was given honest, straight forward, easy to understand answers to my questions about the Mini Cooper Hardtop. I put a deposit down that day! Now I am thrilled to be driving a 2011 Hardtop! Gus was extremely knowledgeable and thoroughly explained every feature of the vehicle when I picked it up on a very busy Saturday!

apooran

2 de jul. de 2011

Started off at Hassel Mini and wasn't really happy with what was being offered. Made it over to your dealership after 730 and was greater warmly and didn't feel rushed at all eventhough it was almost closing time. George explained all car features and financing in a way that was very easy to understand. I was also happy with the price negotiated. When I picked up the car the next day George once again explained the paperwork in an easy to underhand manner. Once we got into my new car all features were demonstated and I especially apriciated my phone blue tooth connection being paired with the car. I also apricated the the friendliness of the Diane and the receptionist.

Kat114573

1 de jul. de 2011

George was excellent from beginning to end. He negotiated the best possible deal given that I still had three months to go on my current lease. I had my new Mini in less than a week. I lease two BMWs as well, and this dealership is a pleasure. Everyone is so friendly and helpful.

chaz196211

28 de jun. de 2011

Maureen was a delight to work with. See assited me in my purchase of a new Countryman a wheel drive vehicle. The dealership was top notch in providing outstanding service.

martian

27 de jun. de 2011

Maureen was absolutely great. Very knowledgeable, very helpful and, it would seem, very adept at the psychology necessary to be a good salesperson. I was very impressed. My wife and I went there to learn more about Mini-Coopers and she not only informed us, she sold us one! It was a great transaction, which is why I rated her [and Habberstad] so highly.THAN SAID, i'm not happy w/ having to do the below. i know you want to build a data base but i find this obtrusive. [a simple email response should have sufficed.] i'll do this only because i want to make sure Maureen gets the recognition she deserves. RegistrationBEFORE YOU SUBMIT:Please add "supportatdealerrater.com" to your contact list to ensure our verification email makes it to your inbox.A valid email address is required, please make sure the one you provide is active.etc. etc. .....this is obnoxious.

vmenna

27 de jun. de 2011

I had a wonderful experience with this dealership. What a wonderful surprise to have a manicurist available while I waited for my service to be completed! It is a great idea and all who were there at the same time I was, all took advantage of this service and apprectiated it greatly!

EliotW

24 de jun. de 2011

This is my first time getting my own car and I can say that I have been nothing but completely satisfied, even impressed with Habberstad Mini Cooper. I began this process less than a week ago when I scheduled to sit down with a sales representative to discuss a new Mini Cooper S. To my content, I was greeted by George who seemed to be right around my age range. After discussing what features I was looking for and how I was looking to handle the financial side of things, George was more than accommodating in showing me which vehicles they had in stock that fit my criteria and immediately offered me a test drive in a manual model. Considering I haven't driven stick very much in the past, I was pretty rusty in the beginning, but George was extremely patient and relaxed as I got the swing of it. After I took the car around a great little neighborhood, he jumped into the driver seat and showed me how the car really handled when driven by someone with more experience. Needless to say I had a blast and immediately expressed interest in getting a Mini Cooper. So here I am 5 days later waiting for all of the paperwork to go through and hopefully by Tuesday I will be driving a great little Chili Red Mini Cooper S. Either way, the customer service and help so far has been nothing short of brilliant. I highly recommend Habberstad!

wesure

21 de jun. de 2011

Issue #1: Since I live far from the dealership and work teacher's hours, I am extremely inconvenienced and frustrated by the restrictive 7 AM-11 AM loaner car policy. A few weeks ago I had a problem and when I called was told I needed to schedule a Saturday appointment, since there are no afternoon hours when I can get a loaner car. When I went on Saturday, after waiting over an hour I was told the problem could not be diagnosed on a Saturday (WHY NOT???) and that I couldn't leave the car since there is no loaner car on weekends. The round trip from my home is about an hour and a half.Two weeks later, after arranging time off from work (which was very difficult at this time of year), I was finally able to bring the car in early in the day and get the problem looked at. The issue concerned warning lights on the display. After I left the dealership, one of the warnings continued to come on every time I start the car, even though I was told this wouldn't happen, but I am not able just to drop in to have it looked at again, so I am living with it. Since the same warning came on when I drove the loaner car, I assume this is "normal" but if that is the case, maybe I needn't have gone through all of the above.Issue #2: I was informed at my earlier service visit that my warranty will expire before 36 months. The explanation was not satisfactory and I really need to speak to a manager. I can't understand how a 36 month warranty can "shrink" after the car is sold. The service person, while sympathetic, couldn't give me a real reason that made sense to me. Nothing was said at the time of sale about a reduced warranty period.I am beginning to regret that I bought a car from Habberstadt since service is so difficult to schedule and I seem to be coming back for similar issues over and over. I appreciate the free service now, but if I continue to have to bring the car in for what appear to be relatively minor problems over and over again, and have to pay for everything at Habberstadt rates, I will not be a happy Mini owner.

basplaya2

20 de jun. de 2011

The dealership was very business like everything moved fast and easy. Maureen Hirsch gave us a complete tutorial of the car and set up the blue tooth. Donna was also great to deal with. My daugther is inlove with the car.

Guy Garbarino

17 de jun. de 2011

Habberstat simply got it right. George our motoring advisor took care of everything from our trade in to finding the right mini for us.No need to look anywhere else we already did the leg work.

rickoh

2 de jun. de 2011

Third Mini from this dealership. Every visit (service and sales)I am treated like a family member and they remember my name and always say Hi, even if I'm there for someone else. Jackie and Matthew in service are great and friendly. Maureen is the best.

bluecarowner

1 de jun. de 2011

When we first went to the showroom, all of the "MINI" sales people were busy, but Mr. Wahl (who I don't think normally takes care of MINI customers)saw us waiting around and asked if he could help. We were very grateful for that. Long story short, he took us on a test drive, answered all of our questions and then wrote up our order since we'd made our decision.He was really quite knowledgeable about the MINI and he made ordering one a painless experience. The car was delivered exactly when he said it would be -- perhaps even a little early. Because of our work schedules, we couldn't pick it up until it was close to when he would normally have gone home. Nevetheless, he was very patient and thorough in explaining all of the features of the car and in answering our questions. He followed-up with a call the following day to make sure that there were no problems. Although it's a "hike" to this dealer -- we live an hour away in rush hour traffic -- I'd say it was worth it. The car is really great so far and the purchase and delivery experiences were first rate.

eellner

30 de may. de 2011

The service was great. Maureen is an excellent sales person. She gave us the space we needed to talk and make decisions she was very patient, not pushy, very knowledgeable on ALL aspects of the car. She gets 5 stars from us. Others in the dealership were helpful and polite.Unfortunately the car we leased had a manufactured part that was damaged and on our way home we encountered a problem. We ended up having to come back, bring the car to the service dept. getting a loaner car, waiting a couple of days, then we had to come back... wasn't terrible but was a bad start. The car drove great after that. We had it for 2 days, and unfortunately on the second day was in a bad accident (old man didn't stop at a stop sign) so now we need to see what will happen and I guess will really put Habberstad to the test. Of curse it's nothing to do with their service but moving forward there will be things to 'deal with' between the leasing company and insurance...if the car is 'totaled' we will need a new car for the duration of the lease.

isisseal

28 de may. de 2011

I have always loved the mini coopers when they came out. I rented a car from enterprise on 24th street in Manhattan. I was thrilled to have a choice between the minicooper and some other ugly car that I would have refused if it was the only one left at the rental store. It was a red cooper. The size is perfect, it parks well in the city were parking spots are scares and it drives beautifully. The first day that I drove it to work, someone at the parking lot commented - "Great Car." I said I know but failed to tell him that I rented it because I knew even before then that I wanted one. That night drivingg home from work, I told my mother to research it and to my luck your dealerships had deals going on. I live in Manhattan but I chose the Haberstad MINI because because they responded to my email immediately and call me to make an appointment right away. My initial appointment was with Gus but he was not there when I visited. I was very happy to have landed George because he was perfect. I ended up leasing the car because it was the best choice for me and he had explained every other choice so thoroughly. I really appreciated how he was determined to make sure I get the car because he understood my situation and the urgency of the vehicle. So, in short, I had the perfect salesman and I will recommend your dealership any time to anyone. Also, the rest of the team helped execute my deal quickly and thoroughly. So, I am pleased because I know if I go there and George is not there I feel at easy dealing with the rest of the Habberstad team. I love my car choice...linah

joseph mauro

22 de may. de 2011

why i like this dealership great prices great service the experience was a pleasure i was really impressed with the service .i was really impressed with the mini cooper it rode really good the interior is beautiful the whole package sold me on this car i would tell my friends about this dealership .thankyou

gsks74

16 de dic. de 2010

I have bought many cars in the past 40 years. This is one experience I never look forward to. With the exception of my first car as a 17 year old. I am very impatient when buying a car and I don't look forward to the BS one recevies. I consider myself intelligent and having a good mind for business.So when I purchase a new auto, I am well prepared. I like to go in, tell the sales person what I want and to give me the very best price, because I will not jump back and forth between dealers. One visit, thats all. If I don't like the sales person and feel as if he is giving me the act, I leave.When I visited Habberstad Mini I was met by George, who was expecting me. He was friendly, down to earth and professional. We got right to business, laid the cards on the table and told him to go to work and sell me a Mini. Habberstad was the third and final Mini dealership I intended to visit. I told George I was ready to buy. He wasn't pushy, listened to everything I had to say, gave his opinions and after 15 minutes gave me a wonderful deal. Before agreeing on anything, we went test driving wich was an absolute blast. He brought me to winding hilly roads so I could feel just how wonderful the car handled. We took out an automatic and a manual. He never rushed me, he just let me do my thing. After finaslly deciding on model and extras, the deal was almost made with one exception. I told him I was going to visit a VW dealership first before setting the deal in stone. He was very understanding, did not become agressive. WE did all the paperwork wich he filed and told me that it all would be shredded if I decided not to buy from him. I called George the next day and closed the deal. I need to say that it was the very best experience I ever had (except for my first car) in purchasing a car. I was not rushed, not messed with, NO BS. An extremly enjoyable, fun experience that only took 1 hour of my time. Donna in finance is extremely, helpful, friendly and professional. My entire experience their was great.

jms122

18 de nov. de 2010

This dealership is horrible and full of liars! When I originally was looking for a vehicle they lied to me about what their Mini select program was and now I am stuck with a gigantic balloon payment and now that my contract is up they have turned their backs on me. They will not work with me on any level. I can't get anyone to return my phone calls and I even went their and no was able to see me. Their sales man lied to me about my end of contract options and has since screwed me with a payment I have to pay out of pock which will crush me financially as I am on a strict monthly budget. Habberstad Mini has actually told me it was my problem not theirs and that they want nothing to do with me or my car.I will never get a Mini again or work with Habberstad Mini of Huntington Station. I will also do whatever I can to let as many people on Long Island, NY know of their crooked, lying ways and warn them of the consequences that will happen if they enter into a contract with them.

bdelledonne

12 de jun. de 2010

I had been looking at Mini's for sometime when I decided to visit Habberstad. Although it was nearing closing time Maureen never rushed us. She answered all my questions and let me look around as much as I'd like. I was given an appointment to return for a test drive. Again Maureen greeted us warmly and took her time. I probably wasn't the easiest costumer. I was very indecisive and wavered back and forth between the Mini and Cooper S.Once I decided on the Cooper S I tortured her with my flipping from one color to another from one option to another. Maureen never made me feel like I was bothering her. She remained professional, friendly and helpful the whole time. I love my Mini. It is everything I hoped for and Habberstad and particularly Maureen made the whole experience pleasurable!

jacqui butler

11 de jun. de 2010

When I walked into the Showroom, I was greeted by Maureen Hirsch [Motoring Advisor]. She could have not been more Pleasant, Friendly, Professional, and Helpfull in my search for a Mini. It made buying a car a very good experience and I would recommend this Dealership and Maureen to anybody that wanted to buy or lease a MIni.Jacqui Butler

yankee42

10 de jun. de 2010

My sales person was informative and knowledgeable. Car was delivered timely and as described. After car was picked up salesperson called to see if there were any problems. Staff was available to answer questions and assist me in learning how to operate the features of my vehicle.

Lisa Castagna

23 de ago. de 2009

I was looking to trade in my old Honda this month. I really only had a few brands and models in mind, and wanted to find something small, stylish, and truly fun to drive. I always loved the MINI Cooper's style and design, and only dreamed I might ever come to own one. I started looking at random car dealerships, asking if they had any used ones that might be in my price range, and although I found a few, the dealerships were either shady, or the service was terrible, or the MINIs they had in stock were in the high end of what I thought I could afford. Things looked grim.Then one afternoon, as fate would have it, I noticed the Habberstad MINI dealership as I was passing by it, and made a u-turn to stop in... a whole lot filled with just MINIs ! I was greeted by Nancy Shinholster. She offered to show me around, and asked questions to get a better idea of what I was looking for. I would have been happy with the least expensive used MINI on the lot, but Nancy was knowledgeable, patient, and helpful and got me to realize that it was possible to finance a new MINI with the features I was looking for, for actually less money than a used one.When I admired a new one in particular then, Nancy encouraged me to go with her for a test drive, which was simply the most glorious experience of my week. Nancy pointed out many of the features and benefits on the test drive, and within 10 minutes, I just knew I had to own this car. I wondered how this could be possible, and worried while we walked back to the show room, because I knew I was falling in love with a car that looked completely out of my price range, and that my dreams would be dashed. Nancy took the time to explain all the different possible ways to finance the MINI I wanted, and suggested a plan that worked out for me with low monthly payments, at what seemed like an impossibly low interest rate. (Even the banks I visited to ask about auto loans all commented that I got a great deal, and that there was no way they could beat it, even as a long standing customer of my own bank!) This was a match made in heaven, and by Friday, I was meeting Nancy at the dealership to drive away in my new MINI - my dream car. I am 100 percent convinced that if it were not for meeting Nancy at this dealership, that things would be very different for me - and that it is entirely possible that I would not be driving a MINI at all. Nancy is one of those rare people you meet in life who connects with you because she cares. She has this amazing positive energy about her that just radiates. She takes the time to understand what you are looking for, and her enthusiasm for helping people to realize their dreams is just magical. From a business standpoint, Nancy is the ultimate sales person. She is cheerful, enthusiastic, confident, knowledgeable, kind, considerate, and patient. Above all, she is genuine, sincere, honest, and caring, and took the time to answer all my questions and concerns to make sure that I would be excited about owning my dream car with a financing plan that I would be totally comfortable with, right from the very first payment - and that from the first day, I would be happy that I was driving the car that was made for me, the perfect match. In the days between making the down payment, and scheduling an appointment to pick up my car, Nancy was in touch with me by phone to answer any other last minute questions and concerns I might have had, including auto insurance that was as affordable as well, and took the time to help me research the best insurance coverage at the lowest cost, too, and for that I am equally grateful. When I went to pick up the car, Nancy greeted me enthusiastically and made me feel that this was truly a special eventful occasion, and that I was making the right decision. I had absolutely no doubts in my mind at that very moment that I was doing the right thing, and would be driving away completely happy with my entire experience - the car, the service, and meeting a truly rare and special individual who made this all possible. Nancy walked me through all the paperwork, one step at a time so that I understood everything I was signing, and felt comfortable everywhere I placed my signature. She walked me to the car and took the time to review all the important highlights and features about how to operate the vehicle, so that I would drive away with confidence. Then she said goodbye and thank you, and hugged me for good luck, and standing in the lot to watch and wave as I drove away, as we both smiled. I am grateful to Nancy for one of the most amazing experiences in life. She was a huge part of the reason for it.

unorthodox

6 de jul. de 2009

I had a sticking roof since the end of last summer, I completely forgot about it over the winter and it reared it ugly head this spring. The week before Memorial Day my roof started clicking funny when I was operating it. The weather had been good that week so I left it open rather than having to fight it when trying to open it. That Wednesday evening I tried to close it and thats when it partially closed on the left side and that was it, locked and broken in place. I took my R56 S into Hassel for the broken roof, they are in the next town over from me. I went in as an emergency appt. on Thursday as the service advisor had suggested. They could not get the roof to close let alone fix it that day so I was scheduled for the next Monday, luckily I have a garage as things have been rainy in NY the last 30-45 days. Any how I brought the car back to Hassel as asked, no loaner as they want you to make a loaner appt. 3-4 weeks ahead. The reason I mention the no loaner is that the car is my primary and I was without a car for almost 2 days. I was called that the car was ready on Tuesday afternoon and picked it up that evening. After turning out of the dealership it was obvious the tech did not do the new roof install properly. There we screws on the floor, which the advisors assured me were extras, yeah right! And my tint was gone since it was a completely new roof and they didn't even bother to mention this. I called them the next day to let them know and see if I could come in right away. I was told they could not fit me in so I just scheduled an appt. for 3 weeks later, with loaner, and figured I'd have the general yearly maintenance done at that time too. I also find out that afternoon that the blue tooth mic was never plugged back in during the completion of the repair, oh yeah and the plastic front of my tach glass was scratched which I only noticed at weird lighting angles. I get the survey from BMW/MINI and I tell them how it happened. The advisors were cordial and friendly, the tech did not complete the job properly and failed to do a test drive to check his work or the items he removed during the work. I then get a follow up from Hassel's General Manager of Operations, Robert Portesy, wanting to know what had happened. So I told him the same.The day before my next appt., around 10AM, I get the automated call to make sure I was still in for the appt. At 5:30 PM that same day I get a call from someone at Hassel telling me my appt. is cancelled and they will not work on my car. WOW! That's a first for me! I called them back the next day to try and speak to Mr. Portesy to find out what was going on but he would not take my call nor return my call. I then called MINI customer service but they were of no help as they said they could not do anything to help me and that the dealers were not an area they can control. Again news to me.A few days later I call Habberstad to setup an appt. I was able to get one for a week later and it included a loaner. I worked with Jackie at Habberstad and she was great, super friendly asked all the right questions including had I been troubled by the cold start clatter. I also had to have the tip re-call done, general maintenance and of course the roof rattling. I also go the loaner :-) Jackie called me late that afternoon about my tire pressure to make sure I wanted it as high as I had it. Talk about being customer oriented! Anyhow the car was ready the next afternoon and they had fixed the roof, I'll get back to that in a minute. I also got the new timing assembly, chain tensioners, guides and sprockets. They did an oil change, new front brakes, general diagnostic (all clean) and a new cabin filter. As far as the roof went the tech said whoever did the work not only failed to install all the screws but the also left the seatbelt mechanism and the side curtain airbag loose. Talk about potential safety issues! So the tech buttoned everything up like it was all nice and new again :-)Moral of the story, steer clear of Hassel as they are a HASSLE! I found out they are owned by Group One, a dealer conglomerate that only cares about numbers and not its customers. Kudos to the team over at Habberstad from Jackie to the Techs as they really know how to treat customers. It finally looks like someone actually cares about MINI owners since MINI doesn't!

LaurieK

28 de jun. de 2009

Nancy Shinholster is one of the most patient salespeople I've ever met! My Mini buying experience was effortless, totally stress-free and fun! She answered all my questions thoughtfully and patiently. It was also very helpful that she is a Mini owner as well; this added to my confidence that this is the car for me.

Dmb210

23 de jun. de 2009

Buying a new car was never something I considered to "fun". To me it is stressful and unpleasant . That is until I met Nancy! She made me feel comfortable and confident. She answered every question. Took me for a test drive.....not once, but twice!!!!!!! She helped me find a mini that fit my budget as well as my personality. Thanks Nancy. For all your help and patience.

wgeis61

18 de jun. de 2009

Haberstad Mini is extremely customer friendly. I'm the kind of guy that usually gets ignored at car dealerships, jewelry stores, etc. but as soon as I walked through the door there was someone there to help me. Nancy Shinholster is a knowledeable, personable, down-to-earth sales person. She also dresses nice. I told her exactly what I wanted and she came up with multiple options for me without ever trying to pressure me into something I couldn't afford. She answered all my questions and never seemed like she was trying to hide anything. We took a test drive and she was quite patient with me through my nervousness. I would certainly recommend Nancy and Haberstad overall.

arubin

17 de jun. de 2009

My rating was based on sales process and the service center. There are times where their customer service is suspect, but it has to do more with the scheduling or organizational skills. Their employees are very willing to go above and beyond and are very courteous. The dealership as a whole is very professional.

maris484

17 de jun. de 2009

This was my first car purchase on my own and Nancy made it the most pleasant experience ever!! She was sooo friendly and soo accomodating and very informative. She has a great personality and was soo easy to work with. I got everything I wanted in my new Mini and it was definitely all thanks to her. If you are looking for a new Mini definitely go to Habberstad Mini and ask for Nancy...she was the BEST!!